Ortensia is a very nice and cooperative host. We were 4 people together and 2 kids. She helped us with everything possible like we were delayed by 3 hours to reach home because of our flight but she made sure that she was available. When we requested late check out, she also allowed without any problems. She was also providing everything we asked for breakfast. She was also helpful in providing tourist information and arranging pick ups and drop to the airport.
The apartment is also really nice. It is sufficient for 4 people as it has 2 separate bedrooms and bathrooms. The common kitchen and dining area is big enough for 4 people. The best thing about the apartment was the beautiful terrace. It is big and our children enjoyed there a lot. The house was also kept clean and tidy with all the basic amenities. The only thing which was slightly not comfortable was that the bathroom for one of the rooms was not attached. One has to go 10 stairs down to use it. Although it is not a problem but sometimes it is not convenient in the night.
Overall we loved our stay and would highly recommend this stay for anyone visiting Rome.