Luca went above and beyond in helping us out during our stay. He replied very quickly to emails, and helped arrange travel for check-in and check-out. At check-in, he gave us a very helpful map of the city, and took the time to give us an overview of the city.

The location is great, right in the heart of the city. We walked to every place that we visited in Rome. The only warning I'd give is that the four flights of centuries-old stairs were a bit of a challenge at the end of a long day. I was very appreciative that Luca carried my suitcase up them (though it actually wasn't that bad :).