Andrea was very welcoming but not at all intrusive. The apartment was very clean with plenty of room, had a good sized kitchen and a large comfortable bed. The apartment is on the 4th floor, but there is a lift. It is also a corner apartment, with plenty of light and no noise. It is an excellent base for exploring Rome, only 2 minutes walk from the Colosseum. There is a superb 24 hour supermarket around the corner with so much good food and plenty of good places to eat nearby (Pane & Vino, Divin Ostilia, Propoganda and the wonderful gelateria below). I would recommend this apartment as a place to stay in Rome