Neda and Francesca (the local coordinator) were very pleasant to deal with. We did not stay in this apartment because of repair work, but we stayed in a lovely apartment just around the corner and the transition was seamless -- Neda informed us ahead of time so there were no surprises. The neighborhood was wonderful! We were steps away from excellent restaurants and gelato, and only a short walk away from sites like the Colosseum and The Forum. Since most of our time in Rome was outside of the apartment, we can't recommend the neighborhood highly enough. It is walking distance to the main train station -- so it is convenient for arrival/departure, for site seeing, and for getting a local feel for Rome.