Giulia met us for the check in and gave lots of helpful instructions, both verbally and on cards laid around the apartment. She even printed a map that showed all the recommended restaurants around the city. So personalised! The apartment had everything that we needed, including cooking utensils. The place was decorated with little details that made it feel homey. The beds were very comfortable. Although it's not close to the tourist attractions, the proximity to the metro was great because that made everywhere more walkable. The only issue was the water heater which needed rebooting a few times to get it working but Giulia was quick to respond to get it fixed. Thanks for a great stay:)