Danielle has a great and beautiful home. We had no hot water one night and it was past midnight when we got home. I contacted him immediately and he sent someone out to sort it out! It is exceptionally clean with so many extras. Only disappointing aspect was that when we got there we were told that the pool was unavailable especially since we took this apartment for the pool for the kids. Getting back from the city late posed to be a problem unless we got an uber or taxi which is not really cheap.