Honestly, no one cares about this place! There were lots of problems in communication and we had to talk to Virginia's doorman, who is very nice, but does not speak English and also could not help.
What you ABSOLUTELY need to know before you book this place: (1) there is ONE key only, I have no idea how this would work for 4 people, it was a challenge for us 2 already, (2) No information and/or help with the apartment, you must be able to understand everything yourself, (3) The apartment is almost empty and looks a bit like a construction site, with lots of wires, etc hanging everywhere (which not just looks terrible, but I think it is not safe, especially for children). Definitely not homy, no nice details or accessories. (4) No SOAP was provided (and this in time of Corona!), we needed to buy everything immediately after check-in. No shower gel, no soap, no hygiene articles, really nothing. (4) It was not properly cleaned, especially kitchen cabinets, which were disgusting, (5) There is NO furniture on the balcony at all, NOT like on the pictures, (6) The balcony oversees Via Parioli, which is very noisy. It is a building on the main street. (7) There is no slatted frame in the beds. Just several mattresses on top of each other (never seen anything like this before).
I am really sorry to write such a review, I was really exited about this place. And it definitely has a potential, if Virginia changes things (which I hope she will). I don't know, maybe it is normal for Rome, but we felt very unwelcome. For the money paid - 650€ for 4 nights - it was definitely not worth it and the place just not as described, with lots of negative surprises and unpleasant communication. I am sure Virginia will disagree, but I sincerely hope that she will invest in this place and take this constructive critique.