We arrived earlier than asked for check in amd it wasn't an issue. Benedetta greeted us warmly and gave us many recommendations for restaurants, attractions and gave us amole opportunity to ask questions. She responds instantly on whatsapp. The place is ideal for a couple or lone traveller, walking distance from all the main attractions and there are great restaurants and charming little shops nearby. The flat has everything you need for eating in, such as dishes and cutlery, fridge. Wifi was fast, TV worked fine. Great place, would come again.