Carla was very welcoming and helpful during our visit to Rome. The neighborhood is incredible and the apartment is pretty cool. The apartment is on the ground level and tucked in between tall buildings on either side, so you do not get much natural light inside the apartment. The photo on the listing was taken with the large front doors open which you wouldn't do while staying there. The apartment was also very musty, especially the bed up in the loft. It is an old building so I guess this can be expected, but all of our clothes smelled musty by the time we left. The bathroom is great and the kitchen, while dark, provides space for preparing simple meals. Overall, if you are just looking for a place to store your stuff and sleep while exploring Rome, this apartment is great.