Luca was very helpful in providing clear instructions for check in and check out. It was wonderful to have them book transport from airport to the city centre. It was an acceptable walking distance to the city attractions and far enough from the noise. We had no issue with the accommodation. Heating was good, there was an elevator up to the apartment. One thing was that the kettle to boil water had some sediments despite cleansing it multiple times. Otherwise an enjoyable stay.