I hate writing negative reviews. This is the first negative review I have done. First, the positive. It is in a great location close to Trevi Fountain and lots of shopping. Place was decorated nicely and clean. Now the negative. No hot water. Apparently the water heater was not working. I do have to say they were there within 10 minutes to work on the issue. They offered a nice substitute of a empty bed and breakfast next door to take a shower. I do understand bad things happen sometimes unexpectedly. They dealt with it the best they could under the circumstances