Gianluca was great. He did his best to adjust his schedule when our train was delayed. He met us at the apartment and was super friendly, explaining everything we would need to know about the apartment and the local area. The apartment is a convenient 5 min walk from the main train station from which you can access most of the main city attractions within 15 min. There was plenty of food provided for breakfast and the other guests sharing the kitchen were friendly as well. Would definitely recommend this place!