Our stay in Rome was very nice. Ana was very friendly and even though there was some chaos from our side at the check-in she stayed patient and after we thought we left something in the apartment afterwards she still responded fastly and was always cooperative.
The apartment itself is as descriped. Even though we knew where it was located we didn't expect it to be that close to the Vatican. You take one step out of the door and see the Basilica of St.Peter already. It is so central that we did everything in Rome by foot and didn't use any public transportion [but I admit our legs did hurt at the end of our 4-Day stay - there is just so much to see :)].
Another nice thing to mention: Once you get tired from all the walking around Rome you can make yourself comfortable on the bed and enjoy a nice movie/ documentation on the TV. We just plugged in our laptop to the Smart TV and I could even watch the royal wedding :)