Roberto is the best! He responded quickly to every request or question that we had both before and during our stay. He met us at the apt early in the am and showed us everything we needed to know. The welcome basket of goodies was thoughtful and much appreciated. The apartment is even more spacious than the photos would suggest. Plenty of room for our extended family of 7 to spread out and relax. Internet is reliable and fairly speedy. The kitchen is a cook's delight. The building is quiet and the elevator came in handy for our elderly parents (and our luggage). The neighborhood is fantastic... easy access to many sites, decent grocery stores, great coffee, and a few restaurant gems. You cant go wrong with this apartment. We will cherish many fond memories of our trip and look forward to returning soon to Rome!