Carlo welcomed us and helped carry the luggage to the second floor apartment. He showed us the rooms and how things work. He showed us routes to the nearest supermarkets and was helpful in giving information about public transport and the like. He also arranged a 7 seater taxi for our group when we were leaving. The apartment is well located, walking distance to the Colosseum and the Roman Forum/Palatine Hill. The neighbourhood was quiet and enjoyable to be in.