Bed bugs during our stay. Stayed at Alice and Gabriele's place from 18th of July 2016 to 23rd of July 2016. Stayed here with my husband and elderly, mobility challenged parents, four people in total, renting the entire place. Chose their place for the location, access to public transport ( taxi stand right outside and Termini is a 10 minute walk ), accessibility for my parents who can walk but required wheelchairs while in Rome (elevator in building, only 4 steps into building and apartment, combined, so wheelchairs could be handled easily, no thresholds in apartment and spacious ensuite shower area), and the fact that it had 2 rooms with 2 separate bathrooms (one ensuite). We would have been happy with our stay if not for one important issue. They have bed bugs. We found out on our 3rd night . We had itchy welts we put down allergic reactions and were taking medication. When that didn't help, we investigated the beds and found several bed bugs. We informed the hosts, who then told us that they had prior infestations which they thought was taken care of ( they say they had someone come in to take care of the problem ) but obviously had not gotten rid of entirely. Anyway, when we asked for help, the hosts themselves were out of town, their contact person was also unavailable and they had locked up their washing machine. We were now stranded. Because we could not find alternative accommodation with our requirements , we were forced to remain there and sort our problems ourselves. What was potentially a great place turned our entire trip into a nightmare.