Nicola's apartment is nice, and very good location. Especially since the building has an elevator (though it only fits 2 ppl, enough to carry my baby up and not have walk the stairs). Nicola was responsive with questions and helped arrange a taxi pickup for us and our baby, including a car seat. However we had an issue with the hot water in the morning 2 out of the 4 days we stayed. the first time it seemed to work again shortly after, but the 2nd time he had to call someone to come for maintenance and it was completed in the afternoon while we were out. It was a bit inconvenient not to have hot water to shower and wash up in the morning, but Nicola was responsive in getting the issue fixed.