Giovanni was welcoming and helpful from the first email he sent when we made our request for a reservation, including an email a week or two before we arrived, giving clear instructions on how to get to the apartment by different modes of transportation. He let us know that his housekeeper would be there to greet us and explain anything we needed to know about, and indeed Mr. Bing the housekeeper was cordial and very helpful, as well. We later had a delightful meeting with Giovanni himself.
Our stay there was very pleasant and comfortable -- the apartment was as lovely as it was shown to be in the photos, and we loved being there. There were interesting books on the shelves -- in English and Italian, including guidebooks and books on the history of Rome, lovely artwork on the walls, and a very well equipped kitchen. Our favorite thing was the terrace, where even on cool October mornings we enjoyed having breakfast. The location was fine, with lots of dining options nearby, including good suggestions of Giovanni's. Public transportation was a little sparse in Trastevere, but the neighborhood was our choice, and it was easy and wonderful to walk to many of the main sights in Rome that we wanted to explore -- again, with handy maps provided by Giovanni. Also, though the neighborhood is very lively, at night as well as during the day (though the building is in a somewhat quieter part of Trastevere), the apartment was tranquil and peaceful, with the windows and terrace facing a lovely courtyard with tiled roofs and ochre-colored buildings (as shown in the photo that tempted us initially!).
We would happily recommend this charming apartment and warmly cordial host.