Patrizia was really friendly and we had good communication before our arrival. The house was really nice and tastefully decorated with a very calming view. The neighborhood was really nice but in order to get there from the train station, you had to walk trough some not-so-safe roads and during the night it was a little scary. In overall the apartment was clean (sheets and towels included) but the kitchen and the bathroom needed more cleaning. For instance we had to clean every plate, glass... etc before using because they were very dirty and used.