We did not get to meet Tom, however his colleague, Patrizio was extremely helpful. He picked us up from the airport and got us all situated in our AirBnB. He was friendly, kind & provided us with some of his recommendations for the area. We got in late night and were grateful for how easy Patrizio made everything.
The best part about our stay was the location. The place was walking distance to everything and very quiet in terms of noise from the outside. Everything was clean and tidy, and there were some helpful maps with solid recommendations included which was much appreciated. It was nothing too fancy, but it had everything we needed. We enjoyed cooking dinner in the cute little kitchen on New Years Eve!

We had a power outage, but it was fixed promptly. The WiFi was very weak for some reason and only worked sometimes. The heating unit was located upstairs and warmed the lofted area quickly, however it did not reach the downstairs area at all and was pretty cold at all times. Additionally, our check out time of 11 AM was not communicated with the cleaning staff as we had people open our door and walk into our suite while we were still sleeping at 8:30 AM on check out day.
Overall, we were very happy with our stay. Despite a few imperfections, the location made everything worth it. If you’re looking for a simple & affordable spot within walking distance to all main attractions, this is the spot for you!