I've been using this app for a while and this was my best experience. Federica and Manuel have picked us up from the station, showed us around, the room had AC that worked very well, they have provided breakfast for free, when we had an accident of something breaking in the room it was fixed the same day, no questions asked. The bed was comfortable, there were two pillows per person. The room was tidied up daily. The location was great, 10 minutes or so from Colosseum. Great experience overall.