Giovanna was great and kept excellent communication with us.
She communicated both via Airbnb's website and my personnel email well before and during our stay. I found this very reassuring since we are visiting from out of the country.
She was prompt and took the time to explain the details of the apartment.
The apartment is as described and was very helpful to have two bathrooms.
One descrepency was the added tax that was added to on top of what was advertised in the Airbnb website.
To her credit, she was clear of this added local tax before the reservation was finalized. She also credited me back some money when she found out my son was staying only part of the time. Appreicate this very much.