Ariele was responsive to messages and calls as required, in our case early arrival to his apartment. Recommend taking a taxi as it only cost 15€ and you don't have to squeeze on an overloaded bus figuring out where to get off. Apartment is at the top of the building however it is cute, clean and spacious. Location of Rome apartment was also fantastic, everything was max 25-35min walk - even the Vatican. Close to lots of piazzas and markets and Location felt safe. Ariele also kindly booked us a taxi with his contact to take us to the airport which turned out to be a proper van service for the price of a taxi. Had a great stay!