Ruggero is a very nice host. He communicated really well. When we arrived, the washer in the apartment did not work. He was nice to offer a similar apartment for us. Both apartments are very clean and well maintained. Unfortunately, the new apartment was close to a busy restaurant and a bigger road with more noise. But other than that, we had a great stay in Rome. We went 3 times to one of restaurants recommended by Ruggero.