The communication was perfect, Federica speaks very good English and she immediately fixed a problem I had. BUT the place was very dirty. They didn't take out the garbage from the previous persons, the floor was full of food leftovers and there were hairs in the shower. I think it was not cleaned at all after the previous persons. Also there was no toilet paper and the kitchen stuff is old and broken, cannot cook with those. Big plus for communication and the garden outside, but huge minus for the cleaniless and attention to details, sorry.