Francesco was very nice and helpful. The location can first appear a bit dodgy, as most so near a train station can. However, we never felt unsafe. The room was clean and modern. Although on a quieter street, it was a bit noisy at night due to poor windows. You could hear the 2 outside gates open and close all night. WiFi works well. This served our purposes well as a one night stop near the train before catching a plane in the morning.