Our experience started with the host waiving off a late checkin fee, we were arriving after midnight. Then they reached out to ask if we wanted them to book a transfer from the airport. They were very friendly and giving lots of advice. On the night of arrival, the host reached out to us via WhatsApp after our flight landed, keeping in contact to make sure we arrived safely as we arrived after midnight. We had our host waiting at the apartment and gave us a tour. He also gave us a rundown of all the sights to see.
This place has the best location hands down, right next to two very highly rated restaurants and a tiramisu and a very good gelato place down the street! The home was equipped with really high tech gadgets too, like powered windows. We'll definitely recommend this to our friends and family if they ever visit Rome!