A MIXED BAG
Our family was really looking forward to staying at this stylish, upscale, and well-designed apartment. Unfortunately, when we arrived things did not go as planned. The apartment was a mess and hadn’t been cleaned from previous messy renters. We had just arrived at 3pm after a long day of travel. The host refunded 1 of our 4 nights which was very nice, but our 1st afternoon in Rome was a bust as a result. Once the apt was cleaned it was much better. The architecture and the fixtures (doors, windows, bathrooms, etc) were very well done. But the apartment was smaller than it appears in images (wide angle lens?!?) and the furniture and kitchenwares were basic and a bit worn out (e.g. dining chair leg came off, cracked cupboard knob, broken wine glass in cupboard, busted up ice tray in freezer). The host and his team are not detail-oriented.
The biggest ongoing problem was the air conditioning. With it set at 18-19 C, the temperature reached up to 27 C. Host responded slowly, but eventually (24 hours later) brought us 2 fans and we think adjusted the air con. The temperature remained at 24.5-25.5 C, which is warm for Americans. Host joked we had different/higher expectations than Italians. But for $400+/night I expected my family would be comfortable after hot days walking and touring Rome.
It seems like host may be stretched too thin - trying to manage a group of rental apartments with issues (he said all his handymen were running late... “I'm living on a constant delay”).
This apartment has great potential, but I can’t recommend it/the host due to our issues and mediocre resolution.