Frank was wonderful. We arrived a bit early and he happily rushed out to great us and shared a map of the city to help familiarize ourselves with the surroundings. The unit has been nicely updated and is very well equiped with all of the necessary items for a short stay. We didn't love the location. Although it was within 10-15 minute walk of most attractions, the neighborhood seemed to be on the outer edges of where we would have preferred to stay.