Robert was available by phone from the moment we arrived in Rome. We telephoned from the airport and the cleaner met us at the front door. It was easy to find. We arrived early in the morning and were able to leave our bags while we explored the neighborhood and waited to check in. The location was amazing. We were easily within walking distance from many amazing places. The house was better than in the pictures and how can you top an indoor swimming pool with that much style. We enjoyed a dip every evening after a day of walking Rome. Then we were able to soothe our muscles in the sauna before bed. The house was very modern and very clean. Could not have asked for more.