The room is true to the photos, very comfy, perfect size and easy to find from colosseo metro station. It is very close to the Colosseum and therefore walking distance to all major city sites, we only used the metro on arrival and leaving otherwise we walked everywhere from the apartment.
I didn't meet Paola but the other people who work at the BnB were very friendly and helpful.
Paola was always helpful through messaging and answered all my questions promptly.