the good is it was in a beautiful neighbourhood in a great location and the apartmentwas authentic. The bad is we we had no hot water because the boiler tripped the boiler, no air-conditioning in Rome July which made sleeping or moving near impossible. the glasses in the kitchen were dirty and the bed uncomfortable. I don'tusually complain but we may as well been camping with the high temperatures and no hot water to have a shower. we tried to get the issue resolved bit were told they couldn't help. Note the air-conditioning, hot water and washing machine do not work before booking despite being in the photos.