We stayed for four great nights and everything was perfect. When we checked in Veronica spent a few minutes going over how the buses and trains worked and how to get to the major attractions. On the first night we had difficulty with the key getting into the building from the street. I sent Riccardo a message and even though it was after hours, 5 minutes later he was downstairs helping me out. The metro station is a thirty minute walk and will take you to everywhere you want to go without changing trains. The rooms were clean and well kept and we were happy with everything. Would happily stay again. Thanks Veronica & Riccardo!