LOVED IT! My daughter and I felt very welcomed by Carla's daughter Alessandra, who met us at the apartment. They accommodated our early arrival by storing our luggage and then letting us in after the cleaners had left. Alessandra also took the time to show us great restaurants that were near by on the map. The neighborhood is amazing and felt very safe. Carla's communication was very fast and I always felt she was available to address our needs. I recommend this apartment whole heartedly and Carla as wonderful host.