This was our first experience with Airbnb and we were very excited, The loft that we saw pictures of looked beautiful, it was my wife's birthday and I wanted to start our trip off in this beautiful apartment. We were quite shocked right from the start, the hallway to the apartment is very dark and dingy, very difficult to see in. To unlock the door to the Apartment takes a good five minutes, they are having problems with the lock and failed to mention this to us ( we found out this information from other people in the complex. Also VERY difficult to open once you are inside, this is a fire hazard and I never wanted to leave my wife alone in the apartment as she could not get out. Once inside what we saw was not the pictures on the website, the walls are filthy , large sections of the walls are covered in mould the staircase is dangerous as it is not affixed properly to the walls ! The kitchen eating bar is unstable and requires additional reinforcement . The pictures in the website in no way represent this apartment! Upstairs in the bedroom is a railing that if you happen to trip near, you could fall to the living space below. That is how low the railing is. The shower is not great and the floor out side of it has no drain, so the spray from the shower goes everywhere! Floors are extremely slippery and you quickly use the towels they have provided to mop up the water ( think they gave us 2 bath towels. When we asked for more towels we were told we would be charged 30 euro for more, they did provide towels once more but we felt it was not what they wanted to do. You cannot dry your hair because of the risk of being electrocuted! Also couch downstairs had stains all over it! The host provided duvets but there were no slip covered sheets covering them . When we complained to Celeste and Flavia they told us how cute we were!!! They brought a plumber in to look at the leaking drain in the sink, but everything still leaked, they need a drain the bathroom! We were shocked because the reviews were so good and the pictures beautiful. Celeste and Flavia seemed to be very nice when we met them but seemed to be in quite a hurry to go thru the apartment with us. Our impression was they could not wait to get out of there. Obviously in good conscience we cannot recommend this apartment to anyone! We loved Rome but hated our experience with this awful apartment. It almost ruined our vacation because we spent an inordinate amount of time dealing with Airbnb every day and evening . We also spent a great deal of time investigating nearby hotels that we could escape to. Our friends in Rome were appalled at the state of our living...