At our arrival at the location we were informed that our reservation was given to somebody else, even though we informed the host about our arrival two days before, and he acknowledged it. We had to find ourselves another accommodation at a much higher rate, but with the help of airbnb customer support we were able to do that after spending a whole day. we lost a day of our vacation because of that. We cannot comment on the quality of the services since we were unable to evaluate them.