Lorenzo was very helpful with our arrival in Rome. It was the first stop on our trip so he ordered a taxi to pick us up at the airport and take us straight in. The apartment was great and was in a perfect spot in the Trastevere neighborhood. Easy to get our morning cappuccino and find great dinners and wine spots. There is a Taxi hub just about a block away so it was easy to get places even if we weren't walking. Just be a little careful going up those stairs with luggage. We would definitely stay here again.