Carmen is a lovely host. She is very responsive and will do everything possible to make your stay enjoyable. She even helped us find a free parking space in her neighborhood. Her apartment is in a very safe neighborhood, very quiet, walking distance to many fantastic restaurants and a few blocks from the bus, train and Metro station. The apartment was very efficient with everything you need. Very nice bath towels, comfortable beds, nice utility kitchen, TV and Internet. The pictures shown are accurate. The kids loved staying in the upstairs bedroom as it felt like an alcove - nice space just for them. We really enjoyed our time in Rome and highly recommend staying at Carmen's lovely apartment.