The host was patient with our delays at the train station due to the taxi strike. However, the manager was not as nice. We called several times to no answer. When he finally answered, he was short with us and hung up in our face. We understand the frustration but we were already stressed and this did not help. We got to the location finally and he was clearly angry and when we tried to explain how it was out of our control, he said “that’s not my problem.” Well a country-wide taxi strike is also out of our control and we did our best as foreigners to navigate that. Patience would have been appreciated. Also, they charged us 50 euros for the late fee, when on the booking it said only 20 for after 9pm. We arrived at 9:15. That was not fair and not what we expected.