Overall experience: not great.

As being an Airbnb host myself, I know the importance of good communication, giving the information that guests need to have a nice stay and try to help if there is any complications. This was not my experience with Veronica.

Me and my boyfriend stayed here for 4 nights. Before the arrival the communication was ok ,although this changed quickly when she got to know that our plane would land at 21.10. She commented that a taxi was the only way to get from the airport to her place, and that she had a private taxi service that would be far cheaper than a ordinary taxi, "only" 65 €. (In Rome we learned that a normal taxi from Fiuminicino airport to the city-area cost 48 euros. Its a fixed fare). At first we accepted this private taxi offer even though we thought it was a bit expensive. Earlier in the day when we started our journey, we cancelled this taxi service and decided to take the train instead (28 €). After many hours Veronica finally replied "ok". On the train to Rome we I asked if she or someone would meet us, and she did not reply. We found the apartment building and had to guess what door bell was hers since she didn't give us any indication about it. Luckily we found the right one and her brother Filippo opened the door. Thankfully he was super nice, welcoming and helpful! He gave us a cold bottle of water, info about the apartment, the city and a map with some recommendations. We where so glad! :) The apartment was ok, but not as nice as in the pictures. The location is good, but not super central: 10 min walk to the Villa Borghese park, 40 min walk to the city center.