The place was as described in the listing. We arrived late from CIA and Vittorio met us and showed us in. He gave great recommendations for places to eat, shop and visit. The place was sparkling clean with all bath amenities (hair dryer, straightener, bath soaps, hand cream) and kitchen amenities (coffee, tea, small appliances, dish ware, etc). The beds were very comfortable and it worked well for our family of 5 (including three children ages 9, 6 and 3). Vittorio checked in with us each day via message to see if we needed anything. He also booked our 4:30am taxi for us the morning we left and text us to tell us it was arriving. He went way beyond what was expected by then opening the flat’s door again for us when we forgot a sentimental item (at 4:30am!). They are very kind and attentive.