The employees were all really nice. They are available to help from 8am to midnight. The rooms are dark, the bed was comfortable. It just depends on how quiet the other girls are. But it was nice to stay with just girls in a room. And there were two bathrooms shared with the boys and girls, so at least one was usually open. The cleaners also did a good job every day. The price seemed high for a hostel, but the location was great. (Although any place near a metro stop is good in Rome.)