Carlo's apartment was perfect for us. Very comfortable and pleasant, and very quiet. I could not believe how quiet it was even though it is right in the middle of the city. The apartment was just as described and pictured. Everything was clean and tidy, The kitchen is well equipped, there are lots of big windows for a light and airy feeling. The AC worked great which was very welcome as the weather was hot during our stay. Although the apartment is on the second floor, there is an elevator which was great a for bringing up our baggage.Emma was great! She arranged for a driver to meet us at the airport (for a fee, but we were very happy not to have to figure out any transportation after a long flight and to be driven right to the door). Emma met us at the door, showed us how to get in and find the apartment, showed us around in the apartment and gave us suggestions for restaurants and cafes in the are. The location is perfect, in easy walking distance of a great many famous sights in Rome. We would definitely stay here again.