Federica was helpful from the day I landed in Rome. Though she wasn't around to let me in to the apartment, she had arranged for a friend of hers to help me. The apartment is just as it appears on the pictures and is very airy, the room however is a bit smaller than that shown in the pictures but works wonderful if you are a solo traveller, also it isn't great for people with knee / feet injuries etc who can't climb ladders since the bed is actually on a mezzanine floor with ladders to reach it. It is located close to Roma Termini which is the main train and metro station in Rome. Federica tried to help me with my broken lock on my luggage but ultimately I sorted it out myself. Over all, the place is good and well maintained, Federica is helpful whenever she can be of help and the location is perfect.