Of our thirty day, five city Italian tour, this apartment ranks as the worst. If Lolli had told us the truth that she didn't have wifi service, hitch we discovered eventually, our Roman Holiday would have been much better. We would have found another place to move into.
Not only did the host lie to us, she traumatized us with insults and ordered us to be in the flat at a certain time so she could give us a USB card to connect with the internet. She refused to come at any of the times we requested her would work for us, between 8-10 am and said she could only come at 7 pm.
To top off all this, there was rotting food in the fridge and the stove was uncooperative so making coffee was a challenge each time. The shower overflowed with water. I am 5'4" and not a big person and the shower was so small for me. My husband at 6'4" could hardly move in the shower. It was depressing and made us question our wisdom in trusting airbnb with our precious holiday time. The apartment is on the third floor, which means you negotiate four huge flights of stairs. Lolli and her boy friend were at the apartment when we arrived but she never even bothered to give us a hand with our luggage as opposes to every other host who went out of their way to help.
Neither Lolli nor her sorry apartment are worthy of an airbnb listing. She flaunted whatever standards airbnb expects hosts to live up to. I am expecting a substantial refund from her and will be pursuing that option. I've used airbnb for two trips so far and this apartment in Rome where we spent ten days was the worst experience. I felt I was in prison. Of course there was no tv service but we didn't go to Rome to watch tv so we didn't care.