This place has a great location (easy to access from Roma termini and close to colosseum etc), which is why I picked it.
The man who works at the front desk was incredibly nice and helpful. He went out of his way to make my stay comfortable, often asking if I needed anything etc. My room was clean when I checked in.
The place itself feels kinda outdated and sad, so I would suggest updating the inside to make it nicer. Also: Have fresher breakfast options . Provide real coffee cups (not thin plastic cups that shouldn’t have hot liquid in them).
One more suggestion: change the sign that says “luxury hotel” on the outside of the door. It’s not luxury, so it shouldn’t be advertised as one! It’s a budget hotel, which is fine . Calling it luxury will only make people’s expectations too high.