This was our first Airbnb experience and it was ok. Alessandra was very helpful in answering all my questions before our arrival and even help arrange our transfer from the airport to the apartment. When we arrived at the location we were greeted by her husband who was very nice. Upon entering the apartment he had bad news for us. Supposedly the previous guests plugged the 2 bathrooms and they were out of order and we would not be able to use it. This was very disappointing since there was 8 of us and we would have to share 1 bathroom. I was credited back 100€ which was fine. It was an interesting 2 days having to stand in line to use the bathroom. Hopefully future guest won't have to go through that. Overall the location was perfect and we had a wonderful time in Rome.