This was a first time traveled to Rome with my family. I wanted to make most memorable trip for us. Unfortunately, the place was not the same as expected. We met Emanuella when we arrived there she explained what in Rome about 15 minutes and gave us vouchers for breakfast. When she took us to room, we're completely unhappy. The room was very small. View from the window was another apartment build so we had to used drapes to blocked that people peeking from build. This caused of darkness in the room all day long which was so depressed. I must asked Edwin who we see a couple of times, Please change to different room which we were changed to much better and bigger room. Bathroom was much nicer too. Thank you so much for that. Next time if we visit again to Rome, We choose to stay Hotel. This place is nobody around no one....when we needed. no Tv, no phone, no refrigerator and we didn't even see Alessa at all. We used B&B first time. B&B is the way it is?! The comment saying they are so helpful. ... I'm sorry to say...I don't think so....