We thoroughly enjoyed our stay in Rome and Barbara went out of her way to make sure we were comfortable, both in the the lead up to our visit, and once we arrived in Rome. She even arranged a mid-week clean at no extra expense. Any requests she dealt with promptly and she was always at hand if we needed her. The location was excellent, close to lovely restaurants and a great launchpad to all the sites of Rome all within easy walking distance. We had a wonderful time.