The location is fantastic. Very easy access to all sites and generally just a nice location with a more local feel. We had a few communication issues with access to the apartment and arrival time. Check in time is listed between 10am and 10pm. I was in touch with Flavia multiple times to let her know our arrival time would be around 12 noon. There didn't seem to be any issues with an earlier arrival. I messaged again to let her know we had arrived at her apartment but we weren't sure if we should stay as the place wasn't clean yet and the cleaner had just arrived. We waited about an hour and then received a response saying we should leave the apartment so the cleaner could get things done faster. As we were about to leave Flavia arrived. I think there was some communication errors on our behalf. We also found the apartment a bit tricky to get into and find. We had help from one of the building owners and upon our departure, I messaged Flavia to ask her where we should leave the keys and she responded in Italian which left us translating her response as she didn't respond to us when I tried to clarify. Breakfast also says it's included but it's just the food that is in the fridge. There were some eggs and some cheese, coffee. We didn't feel overly comfortable so we just made some coffee. The stairs up to the bed are very steep and narrow so anyone with physical injuries or issues would most likely struggle as there is no hand railing either. All in all, the apartment is clean and very well located. Unfortunately there were quite a few communication issues on both sides perhaps and we feel we may have left the host feeling a bit annoyed at us. We made sure to leave the apartment very tidy as if we had never been there as it is her personal home so we didn't want to feel like we were more intrusive than we already were.