Communication with the Valentina: Excellent. Surprisingly quiet apartment in a middle a busy city! (It was about 1-2 street away from the main street next to termini). Neighbors were quiet too! I loved the metal exterior shutters outside the bedroom windows which made the room dark for good sleep (and probably quiet too). Interior decor was very modern. A women's touch with thoughtful amenities such as small individual shower gels, tiny cookie packets upon arrival, small functioning washing machine (with air dry fold out rack), clean kitchen and restrooms. Living room was small-but just as described in photos. Close walking distance (6-8 minutes) to Roma Termini large train station-central point of transportation (for train to train intercity travel) and metro and bus terminal with small supermarket inside. Very friendly and super polite gentleman greeted us and gave us keys explaining carefully all the apartment amenities. Good for a family or small group. Air conditioning was very good in all rooms especially in August (and not loud). I also liked the tiny LED lights next to each bed for reading. In one room, it emitted just a tiny bit of light at night (like a night light) so you don't bump in to furniture at night. Very nice.