This accommodation is more like a hotel room instead of an apartment. There are a few other rooms in the hallway so you might see other people there. If you're looking for a place to stay for only a couple of days I would recommend this place. It's only 10-15 minutes away from the nearest metro station but it's quiet enough to not constantly get bothered by traffic. If you're staying in Rome for more than a couple of days I wouldn't book this place, given the fact that the room is quiet small.
This place also doesn't have a kitchen (only a small fridge) so keep that in mind if that's important to you.
Communication was good right after we booked. Giulio contacted me and answered my questions correctly about how to get there.
There were some minor issues in the room, but nothing to serious. One bed side lamp didn't work and there wasn't any soap in the bathroom to wash your hands.
Check in was fast. Make sure to bring some cash to pay the city tax at check in because there creditcard machine wasn't working at the time.
All by all a clean room. Good enough just to sleep if you're planning on exploring the city all day.