The experience with Silvia was very negative. We didn't even have the chance to meet her nor to see the appartment we rented. Once we arrived in Rome we kept ringing on the door but no one opened. We had to look for someone with a phone to communicate with her and she didn't answer. We entered the place because someone opened the door to go in so we entered with the person and then found her mother inside. They then gave us a room without a bathroom when we paid for a room with a bathroom. They then told us that there was a problem with our room, but Silvia talked to us an hour before we arrived and didn't tell us anything. We did not accept the room and they then found a solution for us that was a room in a hotel with a private bathroom in the same street. We didn't appreciate our experience and found that Silvia treated us in a very impolite way. She didn't reply to any message after the incident and did not apologize nor did she ask if the hotel was good enough. It is for this reason that we do not recommend this room...