I chatted with Gianluca several times before my visit, and he was very responsive and helpful. His father in law, Claudio, was the one who checked me in and helped refer me to a couple of different places for things I needed and orienting me to the apartment.
The room itself was spacious, clean, and very quiet. About the only bad thing I can say about the room is that the showerhead was somewhat low.
As for the common area, it was tidy and always had snacks available. Having a fridge, you can keep things in was very helpful although... another guest ate my yogurt #ohthehorror
The location in the Borgo Pio area is perfect for my needs, and I would recommend it for anyone needed to base close to the Vatican for meetings and to tour.
I have already emailed Gianluca about staying again this summer, but sadly his place is already booked...this place is a gem, and I hope to stay there again.