This was my families first time using AirBnB and our first trip to Europe. It was an excellent experience. Simone arranged transportation from and to the airport, and left gifts as described. Since we traveled overnight and arrived early, he was kind enough to let us in early whim the apartment was being cleaned to drop off our bags. As described by others, he left food and wine goodies which was well appreciated while we found our way around. He is an excellent host.
We loved the neighborhood and location close to metro which we used to go everywhere. The neighborhood was charming and refreshing to be away from the heavily traveled tourist areas. We found everyone very welcoming and friendly with great shops and restaurants nearby.
The apartment was very pleasant to return to after long days of sightseeing. Comfortable and well appointed, with a great balcony to relax in evening after dinner.
We are now on our fourth city using AirBnB and loving the experience. So much better than hotel living.