We arrived at 00:30 and Roger waited for us in the apartment. When we arrived he went outside to welcome us.
Roger was available whenever we needed him (he left us a local sim card to contact him, but we've just texted on whatsapp when needed).
We had an issue with the shower, we've contacted Roger and he came fixing it ASAP.
Overall it was everything we needed.
Roger & Fede are very nice!