My husband and I had a fabulous stay at this apartment! It was much bigger than we expected! I just always tell myself that pictures usually make places look bigger than they really are, but this apartment was very spacious we were pleasantly surprised! Everything was very clean, comfortable, great location, great A/C. The only suggestion I could make is to have softer sheets, but that was definitely not a big deal. The check-in process was very easy and any time I had any questions, Rosa was very quick to respond. I also really appreciated how she set up our car service to pick us up to take us to the airport. And yes, there is an elevator that we used for our luggage (thank goodness). I would hands down stay here again! Highly recommend!