First I want to say that Silvia has been very proactive once I told her my issues (microwave wasn’t there, no kitchen towel and nearly not enough small packages of what is both shower gel/shampoo, decaf coffee; she brought everything). She also agreed for me to checkin earlier but the apartment wasn’t ready and she let me stay in another one while she cleaned it. I did enjoy the duplex for myself so even if it is smaller than expected from the pics, I liked it. However the apartment was very cold, had to leave the heater on all day and upstairs it was roasting and downstairs felt like an igloo, tried to change the setting on the AC but it was broken and didn’t work. Have a sinusitis now :/On top of it, something gave me allergies on the couch and I needed to take my inhaler everything night. Now, this isn’t Silvia’s fault,but she offered to deep clean it and didn’t show up. Shower was broken and water was all over, Silvia said she’d fix it but never heard again. Loved the area though.