Daniela contacted me once the booking was confirmed and again nearer the booking date which was reassuring. She was also kind enough to book us a reasonably priced airport transfer which worked out very well. We were met on arrival, given a tour of the apartment and some recommendations for eating in the locale - we went with a restaurant recommendation which was excellent and there is a Co-Op shop about 2 minutes walk away, for convenience. The flat itself is well situated and secure, has WiFi and everything needed to enjoy your stay. It was cleaned to a very high standard, the air con worked great and there were no issues at all, we left very happy and very impressed. The flat is situated ideally for exploring Rome, as the river is only around 5 minutes walk away however it benefits from NOT being on a main road so it's still nice and quiet. Overall we'd recommend staying, we found it excellent!