My stay at Mirko`s place was pretty good. There were some issues, also mentioned by some of the people before me: - a foul smell, like drainage coming from the bathroom every once in a while; - the shower cabin took about half an hour to drain out all the water in it; - the light in the living room was discontinuous and turned off by itself every once in a while. All of these were compensated by the pluses of this apartment: - good location, very close to the Metro station - the beds were comfortable and the apartment was clean and quiet; no so much traffic on the street in front of it; - the apartment is chic and fully equipped, we had everything we needed there. Mirko, the host, was pretty helpful in the beginning: he gave us directions to get to the main attractions, but all of this was on the surface. But actually, he just did the bare minimum that allowed him to stay in his comfort zone. What happened after we left is a true story of real human worth and value. We had a lot of bad luck in Rome as we lost our ID on the first day so we had to run around the city to make sure we can return home. We left the apartment in a hurry, as we had to get to the airport at 3:30 AM. When we got home, we realized we forgot some clothes in the wardrobe on the hall. So I texted Mirko. I was pretty sure there would be no issues in returning our belongings. I became suspicious when he did not get back to me for an entire day. Then, I involved Airbnb and he responded immediately. He wasn`t as nice and as helpful as he was during our stay. In fact, he did not cooperate at all in returning our stuff. I explained to him that Airbnb accommodates this sort of situations and that he can go to the postal office to mail our stuff and the money will be sent to him through Airbnb. He keep bringing up excuses not to cooperate. At first, he told us he can only check for our stuff after the new tenants leave. This seemed pretty odd, as he should have cleaned the apartment after we left and found them or found them when he showed the apartment around to the new guests. He finally sent me some pictures of my clothes, after I insisted he would check before the new guests leave. Afterwards, he agreed to go to the postal office and mail our stuff. But then, he changed his mind and told me to arrange a DHL pick up, which would have costed me around or over 40 Eur, as opposed to 9 Eur at the postal office. He was very rude and aggressive and said he would not reply anymore, that I`ve wasted his time and patience. So I involved Airbnb...