Communication was great and check in was very easy with the hosts. I got to leave my luggage before check in and got a tour of the apartment and shown how to use the coffee machine and where the facilities were and where anything extra was if I needed it (shampoo, hairdryer etc). The location of the apartment is a short walk from the Roma Termini which was very handy and also close to other metro stations. A great location to all tourist attractions and easy to walk to the Trevi fountain instead of taking the metro. The room was spotless, and exactly like the pictures, nice comfy bed, nice clean bathroom and nice comfy living room and kitchen. Quiet enough so slept really well. The hosts were great, I was offered a tour around Rome, which of course I took them up on. A tour in their fiat 500L, around rome while listening to great music and told several facts about the area which was interesting and enjoyable. The hosts were hilarious and easy to get on with and made me feel comfortable. I was taken to a pizza place which was more traditional than the other tourist restaurants. The pizza was lovely. I was also taken to a wine place to sample local wine, was a great experience. And then we stopped in several locations and got some amazing photos taken. A nice touch and nice memories to have. Communication with the hosts was pretty easy, got keys to enter the apartment so can come and go when you please. Just sad I couldn’t have stayed longer. Overall a great stay and I would recommend it to anyone! :)