The host was ok and everything seemed to be all right until I arrived. I've been given an access code for self checkin. Unfortunately when I arrived (around midnight) I've opened the lock box on the wall and the nightmare began. There was no key - the lock box was completely empty. I've tried to message the host but she hasn't replied. I've also tried to ring the number she's got on the airbnb profile but she wasn't available - it didn't even ring and hang up immediately - I assume the number is simply incorrect / not working at all. So I phoned airbnb support and they tried to get in touch with her as well - with no luck. After being on the street in front of the apartment for more than 1 hour and trying to get it sorted I've been offered a refund or an alternative accommodation. But because it was 2am in the morning, I couldn't get another airbnb (first of all it isn't possible to book anything for the current night after night and secondly - nobody would be probably awake anyway). I had to go to some hotel nearby which was more than 2x more expensive then the airbnb I booked. The airbnb support offered me to get some money for the hotel which was great gesture and helped a little bit. The high cost of the hotel was mainly because the last minute booking. The host responded the next day and only asked whether I was really at the right place - Of course I was - I was in front of the apartment for couple hours and I checked like 1000 times it is the right place. The host hasn't responded since. I would not recommend this host at all.