The apartment was absolutely perfect for our stay very close to the 8 tram stop, less than an hour via train and tram from the airport. We only stayed three nights so had no need to cook as there are some lovely places to eat nearby, a small very friendly coffee shop on the other side of the main road and even an organic tea and juice place on the same road. Lots going on a short walk away for somewhere so well located it is very quiet at night.
The apartment itself was clean and beautifully decorated as you can see from the photos it feels homely yet clean and uncluttered like a hotel suite. We didn't meet Franchesca but all communication was quick and friendly. It would have been useful to know what buzzer to press as we found it confusing and waited downstairs while the lovely lady who met us waited upstairs (3rd floor). I would definitely stay here again and recommend it.