Victor and Emma apartment was very beautiful, clean, and welcoming. After I booked the apartment Victor messages me right away for details of my trip of arrival time and asked if we needed car service. A host that can a arrange car service is awesome since Rome transportation isn't all that great. We used the car service for our departure of Rome to the airport. On our arrival day we were greeted by Victor and Emma's friend ...I forgot his name but he was on time. He showed us the apartment. And told us where they were good places to eat on a map. Victor and Emma left us welcome gift of fruits, water, and lemon juice boxes :) There were towels for us and hand soap. The wifi, fridge, stove, AC, and tv worked well. It's in a well lightened area at night and safe location. It's very close to capitoline hill, colosseum, and Victor Emmanuel monument.