This apartment did not offer hot water and the toilet would not flush, both major problems. Opening the parking lot gate and three doors leading to the apartment (the door on the street, the building door, the apartment door) also was confusing and difficult. Driving my car into the private parking place was especially difficult. The host in his directions says that the keys to the apartment doors and the parking lot gate are in a bowl inside his apartment. In fact, they are kept in wooden box with a sliding plexiglass top. By far the most serious problem is that there are six different keys, none of which are labeled, and there are two locks on the parking lot gate, only one of which operates the gate. Nowhere is it made clear which lock opens the parking lot gate. As a result, late at night in the rain I needed to repeatedly try all the different combinations of and keys and locks (twelve different combinations). This was very time consuming and irritating. The keys need to be labeled to indicate which locks they are for use with; The directions need to make it clear, perhaps through the use of photos, which lock is for the parking lot gate. The directions also are not written clearly. The directions need to be re-written by a skilled writer whose first language is English.