She was slow to respond to our messages and even after we had pre-organised to arrive at a certain time they could not receive us until much later than we organised.
This combined with the lack of communication had us worried and feeling lost in a country that we were unfamiliar with.
I would recommend people go elsewhere as the check-in process here is horrid. They do not support self check-in for dropping off bags with a key drop safe like many airbnb's either.