We thought we enjoyed our stay at Andrea's apartment in Rome. The location was great, accommodations fine. However, three days after checking out, as directed by Andrea, we received a bill for 280 euros in damages, then shortly after, another email was sent with adjusted damage cost of 140 euros which was strange in itself. This request shocked us as we did not do any of the damages noted by the owner. We responded to the owner clarifying how these damages simply could not have happened. The owner then made more ludicrous accusations. This then became a concern for us as a possible a scam or shakedown for additional money.
Ultimately we had to go through the resolution center and are awaiting their decisions.
We were deeply disappointed in the series of events in Rome as we had such a terrific experience with our Airbnb in England the week before.
Lynne July 2015