One the nicest people EVER - we were treated like royalty. My husband and I had the pleasure of staying at Francesca's house...it is a gorgeous view and a lovely space but Francesca is the star of the show. She was more than kind, generous with her time and information and she goes above and beyond including making us coffee when we arrived 3 hours before check in, having nice touches like water and treats and she made us breakfast two days in a row which was a nice surprise. She is a lovely woman and if you are seeking an extra touch, her lovely penthouse is the place to stay. Fond memories and a great start to our Italy trip. Grazie!