We enjoyed the apartment and the layout. Perfect for 2 couples. Nicolanna was very accommodating. Stocked the fridge with breakfast treats and offered to help make other arrangements. If you are a first time visitor to Rome the location of the apartment is not near the city center and will require you to take a cab to most destinations. We had an issue with one of the toilets and she had it repaired right away. One of the bedrooms does not have a vent for AC so it was difficult to keep cool in the evening. The other concern was that there is a market that is open all week in the street below the windows. They start setting up at 6:00am in the morning which made it difficult to sleep even with the windows closed.