The communication with the host riccardo upfront was totally okay but to the woman Carolina who made the check in and gave us the key was horrible.
The communication was not great. We send early enough when we arrive (1hour before and 15 min before). Riccardo asked us to do that. When we were in front of the apartment she wrote us that she is around 15 min late…and it was longer than that…the apartment wasn’t presented really well because there was also no fresh air inside…and then she said she wants to send us information via WhatsApp…this never happened…then she asked us if we want to check out earlier and we said no…because we are till the evening in town.
In the Morning the cleaning man opened the door and we were both still in our sleeping underwear. Then we told him that the checkout is in one hour…this is also a complete NOGO! He was also disappointed that he got wrong information and was sorry to disturb our privacy.
The smell in the kitchen was disgusting so that we decided not to use it. I think it was the result that there was nobody to bring fresh air in it before presenting it to the guests.
The apartment itself was nice and like on the pictures. It was clean and the location is great directly next to the colosseum. There were two air cons so that the temperature was also great.
The bath tub is really a highlight in this apartment but it take almost a hour to fill it with water…:)…if the communication and the check-In were better we would come again but we will take another one on our next time to Rome.