We did not meet Sandra in person, but she was extremely helpful before and during our stay. Gina, the woman who met us was very professional and kind.
We booked the house on short notice without any problem. Our arrival coincided with a transit strike in Rome and Sandra let us know ahead of time and worked hard to help us arrange a ride from the station.
Sandra and Mitch's house is absolutely wonderful. It feels like a home as opposed to a rental property. The kitchen is very well equipped for cooking and the pantry was stocked with spices, olive oil, etc. The house was also very clean. The roof terrace is wonderful for eating meals or just relaxing. The house is surrounded by beautiful potted plants. It feels like a peaceful oasis within the city.
The neighborhood is not beautiful but it is safe and pleasant. It is residential with all that you need close by. There is a grocery store, a great coffee shop, restaurants that we didn't try but looked good, and the metro is a very easy walk. The metro is great- in two stops you reach a beautiful area- the appia antica park, and a few more into the city center.
We were traveling with children and it was nice to have a comfortable house to come home to after a busy day in the city. I would recommend Sandra and Mitch's house to anyone traveling to Rome who wants to be in a nice house with easy access to the city center as well as other wonderful areas of Rome.