I was greeted promptly and actually transferred to a new location and it was very nice. Simple but well appointed, clean and just the perfect little room with just the right amenities. It was situated close to Termini so it was very easy to get in an out of Rome from this location. Francesco showed me around and he was very friendly, welcoming and made sure I had his contact info in case I needed anything. If you are looking for an efficient but simple place to stay close to termini, I highly recommend.