Marco and Fabio were great hosts. Marco met us at the front door and helped us with our bags (at about 10:30 pm). It was super helpful since there was no elevator (which we knew) and since I was 5 months pregnant, it saves my husband several trips up and down the stairs. The apartment was set up very efficiently and it was well appointed. We had everything we needed. They even provided a second a/c unit since the unit in the living room wasn't working properly. This ended up working much better for us anyway, since we really wanted the a/c in the bedroom. It was really hot (high 90's with humidity) so sleeping would have been difficult without it. They went out of their way to provide me with information regarding gluten free dining options in the city which was extremely helpful. We were also very pleased with how close the unit was to major sights.