Giancarlo waited for us at the apartment lobby. The apartment was easily accessible from the termini station (8-10mins walk). Big apartment with all the things you need like towels, soaps, cooking stuff, washing machine, utensils. He also provided so many restaurant recommendations for us and checked them one by one to make sure that they are open. He also offered to order taxi/van service to take us to the airport. He is definitely the dream-host type.