Andrea was so kind & very helpful with information, maps, arranging tours and transportation. He added so much to our experience in Rome. The apartment was very comfortable, clean & well equipped. The beds are so comfortable! Andrea provided items for our first breakfast, including espresso, milk & juice. Andrea's "extras" were great! The balconies were an extra treat. The location was perfect for our group and my 80 year old appreciated the elevator. I hope to return!