Valentina was so welcoming and helpful! She met us early and even helped us with our bags. She is so sweet and provided us with a map and upon request gave us referrals for restaurants, baggage storage for after check out but before our train left and many other helpful tips! Service with a smile, we would stay here again just due to her! But the apartment was fabulous, ideal location in a neighborhood but steps from major sites and underground. Clean, all the essentials plus some extra treats that made it feel like home. Perfecto!!!