Both Leslie and Ani were there to greet me when I arrived in early morning (7:30am). I was grateful that Leslie allowed me to drop my bag and come back for check-in in the afternoon.
Leslie quickly ran through the essentials of the place. Both of them spoke good English so communication was not a problem at all.
The place is within walking distance to the Colosseum, the Forum and other tourist attractions which is a great plus. It's also only 10 minutes walk to the Termini which has express train to the airport. Very convenient.