Victor arranged for a friend to meet us at the apartment and show us how things worked. When the airconditioning failed to work, Victor arranged for it to be fixed as soon as possible. The apartment was very well-presented. We were quite comfortable. You couldn't be much closer to the historical centre of Rome - it was virtually out the door and over the road. Even so, the neighbourhood was quiet. We highly recommend the San Teo patisserie just down the street.