The whole experience was ok. Paola was very polite and she always answered within minutes! The house is nicely decorated and it was very warm during our winter stay. The best thing about its the location as its only a few steps from Colloseum, Vittorio Emanuele in Piazza Venezia and many other attractions. Unfortunately, it was smaller than I expected as it seems bigger in photos, especially the kitchen and the bathroom. Also, I have to note that the bathroom needs maintance , specifically the window and the shower. On the other hand, the bedroom upstairs and the living room were very nice and comfortable for 3 people. The big sofa its suitable for sleeping.