The apartment is great.
We loved the neighborhood which had a character of its own but was close to the city centre.
We had a problem with the online access info as we couldn't get mobile data in Italy - our mobile network provider let us down. The building concierge was very helpful.
There was no info in the apartment on how to operate the heating. Irina was very helpful when I messaged her.
Also, there was no information on local restaurants, shops etc. in the apartment. We managed to find some great places and would recommend eating at Marco G's trattoria (via Stailia) and buying takeaway pastries at Bar Pasticceria Amore (via dello Statuto). You can eat / drink in as well.