Alice was very helpful and kept in contact via WhatsApp for any necessity. The location is outside the tourist location and very close to the metro station, which is an awesome experience of the authentic side of a resident in Rome. The Vatican can be reached walking, it is a long walk for a lazy tourist for me, but is the closest way possible and the most affordable. We felt very safe in the neighborhood and the apartment complex, since it has it's closed lobby. On the living room, one can close the glass door, so it feels like your room and is very spacious. It was a nice place to be after a long hot summer day, the air conditioning was perfect. Overall, we highly recommend it!