This beautiful, tastefully decorated, fully functioning apartment caught our hearts and the owner Cinzia and her manager Ornella were the icing on the cake. From the moment that we booked this residence, Ornella was in touch with us with all kinds of helpful information. She offered to book incredible tours and restaurants for us which we took her up on and were so impressed. One of the restaurants was so amazing that we went there twice! The restaurants that she recommended gave us a nice discount and were definitely not tourist traps, they were authentic local restaurants where the locals like to eat. Ornella and Cinzia greeted us personally on our arrival and showed us everything. There was even a book there with suggestions inside it!
Ornella kindly shopped for us and provided dinner and breakfast and a birthday cake for my son's 21st birthday. They checked with us regularly to make sure that everything was going smoothly and Ornella even arranged for a pick up and drop off at the airport! Everything was completely seamless and done to perfection. If there was an award for first class accommodations and customer service they would be the winners. I have lived and traveled all over the world but have never felt more welcome and taken care of. When we return to Rome, these lovely ladies will be the first ones we contact, thank you Cinzia and Ornella, you ladies made a fabulous holiday perfect.