Giovanni met us at the flat and spent extra time giving us tips on the area. He was good at answering txt messages. He was flexible with our checkout time so we could complete a morning tour at the Colosseum. He gave a great tip for luggage storage just around the corner which saved our afternoon. The storage group was professional and called a taxi to the airport for us. One note, the description on Airbnb eludes to a sofa bed or sleeping more that two, but there is just one queen size bed. Overall a good experience.