Livia is a fantastic host. She does everything she can to make people welcome and fixes any issues such as the shower head which was broken and immediately repaired. She organised a lovely driver to pick us up at the airport when we arrived and again when we left. Very appreciated. The only downside was builders refitting shops below. They started banging at 7.00 in the morning. Luckily we contacted Livia and she said they weren't meant to start till 8am, contacted the building management and had them start at the proper time.