I was greeted by Pamela the office manager on my arrival. She was an absolute professional and went out of her way to make me feel at home. Throughout our stay Pamela was at hand for all our needs, including great tips on avoiding queues and where to eat as well as taking care of our laundry as the washer had an issue.
The apartment was spotless, well appointed with everything you could need. The beds were both very comfortable with lovely linens and towels and a bottle of red wine on the table. It was a very hot time of year so the full air conditioning was welcomed and was very effective. The location was amazing being very central and having a great restaurant and ennotecas below. It was also completely quite considering the location. I really can't speak any higher of both Pamela and the lovely lady that assisted us on check out (sorry I forgot her name!). They both carried our heavy bags up and downstairs without hesitation or complaint, called us taxis etc etc. It was a fantastic experience from start to finish and I would definitely stay again on my return to Rome!!!