The host left us written instructions on how to access the building, however these did not work because the electronic intercom system for the building was broken, meaning we needed a key to get in. Our only option would be to call out for neighbours to help us into the building. After trying to contact the host about this and waiting over an hour, we left and checked into a hotel. The host refused to issue a refund. I would not recommend booking this place as you may. not even be able to get inside and still be charged.