We loved this place and the hospitality of the staff was world class! They were so kind, patient, and helpful! It was excellent and we would definitely stay in this place again.
The apartment was great. The shower was a little small for us because my husband is very tall with broad shoulders, but it still worked fine. AC is in the bedroom only, but it worked so well that in the middle of the night we woke up and had to turn it off because we were too cold. It was only then that we discovered that the only blanket in the apartment was a single flat sheet. That is literally the only think that could have been improved.
They checked us in very quickly and provided a map and wonderful recommendations. Then when we checked out, we stored our luggage at the office in the same building for no charge. The staff also helped us figure out how to get our train tickets to Florence which was a lifesaver.
Oh, and the terrace was lovely! Definitely stay here!