Overall - AMAZING, BOOK THIS PLACE
Prior to arrival - received instructions and recommendations from Laura via air bnb.
Arrival - Laura was there when we arrived on time several hours prior to check in which they allowed us to drop our bags. The space was clean and stylish. Very modern and up to date. Love the tile wall behind bed. It was beautiful. Snacks provided and waters were in fridge. Laura gave instructions on the bnb. She even made sure we could close and open the door as it can be difficult.
Communication - ABOVE AND BEYOND. Laura contacted us a few hours in to our arrival to ensure everything was okay and things were going fine. We had an issue with the air conditioner which Serena and Laura did everything possible to ensure it got fixed. Laura arrived promptly to get the issue taken care of immediately. We even felt as if we were being a pain but they were AWESOME. Then the next day there was a problem with the toilet, the owner came and fixed it immediately. Recommendations for food and gelato were perfect. Laura answered every question we had. They gave instructions on how to get anywhere or everywhere we wanted to go. ABSOLUTELY AMAZING. Cannot thank them enough.
Cleanliness and Accommodation - Awesome. Very very clean. Left us snacks and water. Shower had soap and shampoo, we had our own but it was nice. AC was great, cooled the room perfectly. Water heater for shower was fine for both my husband and I to shower. The shower is small, be aware but fine for one person to wash and get out for next person.
The neighborhood is awesome! Up and coming! Ask for recommendation on restaurants! Laura was awesome. Gave lots of local tips.
We would book again.