We were made very welcome upon our (rather late!) arrival in Rome. The airport transfer that was arranged for us was excellent. Unfortunately, however, we did not stay in the apartment that we booked (with the terrace) as the property had suffered damage earlier in the day which meant that we had to be rehoused. We were given an alternative apartment, which was an excellent alternative, except that it not have a terrace. Therefore we cannot really comment on this apartment, as we stayed in a different one (albeit in the same block!) but we were treated superbly and had a wonderful experience.