This is why we only travel AirBNB anymore. We arrived and Frank sat down with us for at least 30 minutes with a map to show us everything that we would need or want to see. Sights, restaurants, coffee houses, gelato spots, and every type of local train and bus info. He marked it all on the map and thus made the first few days of our trip to Italy so much easier. I was able to message him and always got an answer, even for info not related to the room (such as train info). Also the room itself is just as beautiful as the pictures show it to be. Stunning with really tall ceilings that make it feel very roomy. Pleasure to stay in this room and with this host!