Perfect apartment-everything looked as it did in the pictures and it was very clean. We were happy there was an air-conditioning...We felt very safe in the apartment due to its location on the 4th floor. The only disadvantage is the 15-20 minutes walk to termini station, but when you get there you've got access to both metro lines which can save alot of time.
We didn't meet Gabriella personally, but her friend whom we met instead was very friendly and (as this was our first air-bnb experience) we were amazed at how well and uncomplicated everything worked out.
Thank you for the positive experience, Gabriella!