My sister and I were greeted by Giovanni. We arrived early, about 7am, since check out time is 1030, we were allowed to leave our bags and go explore Rome. Our room was clean, had our own bathroom, en suite. Our air conditioner was great, except for the noisy rattling. Wifi worked perfect. door keys were tricky to maneuver, you may wanna get help before leaving the host. The location was literally across the street from Termini station. Can't beat it for train travelers. Great restaurant on Nazionale street.