We decided to stay one extra night in Rome at the very last minute and Gian got back to us almost immediately from when we made a booking request. The apartment was in a great area, within walking distance to the Colosseum and other sights and was spotlessly clean. Gian was also able to check us in earlier, had a few cold bottles of water and coke in the fridge and also a portable wifi which was very handy. All in all a great place to stay!