Carmela was very responsive and helped us quickly since our other air bnb cancelled at the last minute. A woman named Katrine was there on-time to meet us and to take care of keys and paperwork. Apartment was very clean, provided clean sheets and towels, and lots of appliances to use. Located about 3 blocks from the Colosseum, be prepare to walk about 25 to main shopping area/Via Del Corso. Subway was also located about 3 blocks away in the opposite direction of Colosseum. There were two mini-markets for water and snacks across the street from the apartment which was helpful. Internet was super fast! The area was pretty quiet at night. We enjoyed our stay very much and would recommend this apartment to others!