We had a wonderful time staying at Flora&Luca's. Unfortunately they weren't able to come meet us, but we had a friend of there's Gabriella meet us. She was great!! She showed us around the apartment, and was able to help us on the best ways to get around the city. We did encounter a few issues, but Luca was able to assist us quickly. The apartment is in a great location, near a Metro which can get you to all the major tourist attractions and even to the train station to visit other cities. There were plenty of restaurants near the apartment and even a cafe downstairs.