Sabrina was Very kind and helpful. I had to cancel the reservation after I had checked in (needed to find a place for 2 and not 1) but she helped me look around for more suitable places and she did not charge me for the inconvenience as it should be with the cancellation policy .she even let me keep my things at her house until I found somewhere else.She was responsive and was never late to reply to messages. The room and the rest of the house was beautiful. Moreover its just near the trasevere station so it's easy to connect with the city centre.The service was nickel and would absolutely recommend it to anyone visiting Rome.