Franca was a very wonderful host. She really was genuine and very helpful. I wasn't enjoying 55 stairs to arrive to room. The halls were very dingy. My room #2 was very small and the bathroom very hard to use. Toilet was in way. Shower tiny and not for tall or large person. It felt like a dorm. I discovered the hotel across street was 12.00 less per night. And had elevator. Nice rooms, And would of been a better choice for me, but this being my first time to Rome I didn't realize. The visit to the city was spectacular. And if you are looking for a knowledgeable and kind host experience and don't mind a lot of stairs this will suit your needs.