Franco was very helpful. He waited for me to arrive even though my plane arrived late. He also gave me a map of the town which pointed out the whole city and he recommended different museums for my friend and I to visit. The location was perfect because it was only a few blocks down from the train station. You can also find taxies by the station. I didn't pay for the air conditioning but I would recommend that you get it if you are staying for an extended period of time. I relied on a fan and my window being open.