Donatella was excellent at providing clear directions. She and her brother showed us the house, but language was a definite barrier. They were very particular about the doors, leaving towels in the bathroom, and it felt a little unwelcoming. As we were getting ready to check out, they were already cleaning the bathrooms, so we weren't able to use them before we left. The space was clean and well kept and in a great location right next to the metro.