Mary was very proactive in the days leading up to our stay and made a real effort to communicate with us. It was Daniele who handled the check in and he was super friendly.
The location is perfect, pretty much walking distance from everywhere you want to be.
There was a minor timing issue with the check in. The place was due to be ready at 15:00 and we went back at about 15:45 but it was still being cleaned. Once we texted Daniele he was in contact with the cleaning company and it was sorted by 16:30.
The two beds and the sofa beds are very comfortable.
The kitchen area was disappointing; there’s no fridge or washing facilities so really this place is for short stays. You wouldn’t want to stay for a week unless you’re okay eating out for every meal every day and using a laundry store/not washing your clothes.
Overall it was exactly what we wanted and we enjoyed the stay!