Alberto was extremely easy to work with. We had to make a last minute schedule change and they were very understanding and worked with us. The parking is right at the home. However, street access to the parking is limited by the time of the day. But being so close to so many of the sights you don't need your car. We walked everywhere, including the Vatican. You might not want to walk that far but we enjoyed the city while making our way to see the sights. The room is extremely clean and well cared for. The balcony is cozy too. It is a small studio but if that's all you need it's perfect. My only (very minor) issue is the noise in the stairwell can be heard in the room. If someone (or someone's dog, in our case) is loud, the sound comes through the door. But, the room is secure and the location couldn't be better. We would stay here again.