While having a short stay in Rome (5 persons) from 6 to 8 May, in an apartment administrated for Airbnb by IFlat we got robbed- small things like perfumes and cosmetics and clothes (each of us with at least one item). The experience was a terrible one, we left the luggage inside before the flat was cleaned (as agreed with IFlat, documented in messages), closed the door with the key and returned to the apartment later, after it was cleaned, door of the apartment was closed with key but our things gone. Other more valuable things were not stolen. We reported immediately to IFlat (and sped a lot of time during our stay writing messages and explaining by phone) and reported also to Rome Police (a report is available and provided to the agency). We were not compensated for our losses and trouble. We all are traveling a lot in many countries and never had a such terrible experience. A part the above facts, the apartment itself is nice and located in a nice area.