Gianluca made us feel very welcome and greeted us at the door. The communication was perfect and we were able to contact him whenever we needed him. He gave us helpful information about things to do around Rome. This apartment was exactly how it is described and is very nice and clean. We wish we could have stayed longer because it was so nice! I do have to say the location wasn't the best but we were able to take an Uber everywhere which was about 10 mins away from everything.