Nice appartment in very nice area of Rome. Fast responsive from host.
However, he should work on some little things that don't require a lot of money and mean a lot to guests - to provide sugar and coffee for the guests at least for the welcome or the first day.
When you come to Rome to spend the whole day sightseeing, it will hardly be of use to you a Nespresso machine for which you do not have a single capsule, nor a dishwasher for which you do not have a tablet.