This place needs to decide what it is. It's kind of a cross between a hostile and a hotel, presented on Airbnb. It is trying to be a B&B, it should stop.
Airbnb customers are different and a couple guests complained to me that staff went into their room and made their bed while they were out.... which is expected at a hotel or B&B but not expected at an airbnb.
Place was 'clean' looking but very dirty. The sheets had been changed and were clean, the towels had been changed, but the vents were full of dust and after 35 minutes in the room my feet were covered in grey dust. I ran a towel on the floor and wore socks during my stay. The toilet was not fully attached to the floor.
The one person on staff there repeatedly offered to clean or fix anything in the room, but I had a short stay and preferred privacy to anything else and told him no.
The electricity is off unless your room key is in a slot on the wall, so just expect that.
Breakfast is some pound cake or croissant individually packaged and juice. This was good because the bowl that they are in in your room is dusty. The staff member was very polite and nice and constantly offering to make up my bed or fill my breakfast pastry, but I just preferred my privacy and asked him not to go in and make up the room... many times.
The problem here is the owner but you get the sense that anything wrong by the owner will be blamed on the staff. The owner messaged early to ask about arrival time and I said 30 min before midnight. The day of I get a whatsapp message from the staff member to ask when I am coming because he can't go home until I show up. .... communicate with your staff and don't say you accept check ins until midnight unless you are prepared to. You get the sense that the staff member is afraid of bad reviews and what the owner will do if reviews are bad. The man was not the woman from the pictures, so maybe someone is gone already.
This 'hotel' is behind a large wooden driveway door you get a fob to, then a metal gate on the driveway, then you pass a fountain [very nice] and go up two flights of nice stairs or use a keyed elevator that has room for 2 people or luggage, then a key into the hotel, then your room key.... I call this a safe place to stay, no one is getting through all that. And it was easy 10-15 minute walk to termini.