The apartment itself was in a good location and was easy to find. It was clean and was plenty big enough for 5 adults. The main issue is that the front door needed to be locked a certain way which was never explained to us upon check-in. Because of this, someone broke in while we were gone and stole some high priced items from us (an iPad, a luxury brand purse, a pair of sunglasses and a hair straightener). After trying to contact the host, she finally responded more than 12 hours later and explained that is was MY fault because I didn't lock the door properly. Though when we checked-in, the member of her staff never once showed us how to lock the door properly or even mentioned that you needed to do something special. Our consolation was a free taxi ride to the airport the day we checked out. Disappointed that they didn't offer something more substantial. I know I won't get the stolen items back but she should have at least acknowledged that her staff member may have missed that step with us vs. telling me it was my fault.