Unfortunately our stay here was not as we had hoped. The host seemed confused with the check-in process, which took 20-30 minutes as she intermittently answered calls and Facebook messages with us in the room. Then she informed us we owed her a city tax per person per night in cash which was not included on the listing and we questioned the legitimacy. During the night she would use her master a/c control to turn off our room's a/c completely. When we questioned her in the morning she just changed the subject and every day we had to coerce her to turn the a/c - that was promised on the listing - back on. Also the plumbing is very noisy, the shower floods, the breakfast is airplane quality, and you can hear the host making phone calls in the adjacent room late into the night. Problems with this host escalated as we hung damp towels and clothes on the provided clothes rack and window sill (since there were no bathroom hooks), which dripped onto her faux-wood panels causing very minor water damage. After we left, the host is requesting very large sums of money for this small replacement that should have been covered with a security deposit had she chosen to use one. Beware when staying here that this host is manipulative and our extremely unpleasant stay soured our vacation in Rome.