Quick communication to answer our questions before our arrival. Their assistant met us at the apt and talked through how to get in the building, provided recommendations, how to get around, etc. The place was clean and in a good location: 5 min. walking to the metro and trolley, 10 min to the market, and 15 min walk to the Coloseum. The place was clean and comfortable. The only minor downside was one of the neighbors was a bit noisy so we couldn't really relax on the patio, but that wasn't a big issue. Also, they helped arrange a car service to take us to the airport, which was very helpful and convenient. Overall, we enjoyed our stay and would recommend it to others!