Carmen was so great and thoughtful! My husband and I were a bit late on meeting her because of transportation but she waited and welcomed us with open arms. Once inside, she showed us the home, the city map, and the lock for the front door (make sure you open the door and understand how the locking mechanism works because it’s a bit confusing). Carmen left some snacks and thoughtful touches for us to enjoy. Location is great and you’re able to walk to Coliseum, Trevi Fountain, and spanish steps in about a mile or so. Overall our experience was a success and we would definitely stay there again. Thanks so much Carmen!!