We had a terrible experience in this property!.Even though Eliana assisted us with our arrival airport transportation, it was impossible for her to provide it assistance in further situations:
1) The property front yard is full of scaffolding and construction material, so it was not possible to use. We were informed on our arrival date about the construction going on. And, one of the main drivers to book this property was the possibility to use the yard with our children. To us, we felt the host had a misleading intention for disclosing the construction on the arrival date.
2) The set of keys were locked together with an electrical switch key. What’s this? Something I have never seen before and very inconvenient! The intention of this is that the property electricity completely shut off when leaving the property. When we asked the host to please provide another set of keys or to unlock the switch key, the host said that it was not possible. This was very inconvenient to us because we were forced to go to grocery or pharmacy together, so nobody could stay in the property. For instance, I was not able to leave my wife and children in the property to get anything on my own because the property stays without electricity when leaving the property.
3) The host had a really bad attitude. I’m not sure how she had gotten good reviews previously.
Besides all this, the property is truly recently remolded, and it has nice interior design touches. Another good thing was that the property had children toys and high chairs. Definitely, our experience would have been totally different if the host had an accommodating attitude with our needs and had disclosed the construction ahead of time.