Francesca and Roberta were extremely responsive and helpful prior to and during our stay. The apartment is in a great area to call "home base" while touring Rome (by foot if you're feeling ambitious!). They were very accommodating and flexible with check in / out times. Francesca and Roberta also helped with lining up airport transfers, which was extremely helpful as we were all flying in from different cities. I would highly recommend this apartment and it is in great condition!