An overall positive experience. It is evident that Francesco cares about the guests that stay in his flat to enhance their experience in Rome. He went out of his way to accommodate specific requests and was very pleasant to communicate with.
One thing to note is that there is sometimes another person staying at the flat that I wasn't aware of. For most, I imagine this isn't an issue, but it would be good to be aware of it if considering his flat for your visit to Rome.