Stefano met us there and explained the apartment and how to use the washer turn on the stove, all of that type of stuff. It was very helpful and he even provided two keys so if the family wanted to do separate things, we could. He supplied so many of the daily use things that you don't bring on vacation that is was very comfortable. Simply having the access of basic spices when needed was nice. The towel were huge and good quality. Provided clothes detergent and a drying rack that was a huge help since we were traveling on from there and needed clean clothes.
There is no ac in the apartment but also no fans. It was very hot when we were there so we had to keep the windows open and hope for a breeze. a fan would have been great.