Alice has been very helpful before and during our stay at her lovely flat. She explained how to get to her place, made sure that everything was fine during our weekend in Rome, gave us names of great restaurants, etc. We haven't actually met her but her friend was there to welcome us (very late in the night).
The flat is very well situated, next to a tram station and near a lively area where you can go out for dinner and late drinks. The neighbourhood is calm.
Alice's flat is well decorated, cosy, comfortable and spacious. The only little problem was the flooded shower. The flat is a bit humid but Alice has a very efficient dehumidifier.
Overall, it is a beautiful place to stay. I would highly recommend it!