Do NOT stay here! If you have been to Rome in the summer you know how hot it is (nearly +40 Celsius or 104 Fahrenheit). AC is broken in the main room and when we first arrived it also would not work properly in two of the bedrooms. It was so hot no one could sleep the first night. The owner came to fix after I complained and then had to come back a second time when I said it still was not working. On the second and third night the AC malfunctioned every two hours in ALL three bedrooms. We physically needed to reset every two hours from the electrical pannel. So every two hours throughout the night we needed to get up as it would shut down and then we were sweltering. When I told the owner again he said “ good morning Jennifer, yesterday i also came twice with the plumber. Unfortunately it is too hot outside and the air conditioners have a hard time pumping the air.” He further told me they needed to be powered down. This is not true as we stayed all through Italy at airbnbs and had zero issues with AC. The owner is fully aware of the problems as the manual on the table says that the one AC is broken and tells you how to power down the other units when you have problem.
We did not sleep for our three nights in Rome!
I asked for a refund and he told me to deal
With Airbnb, which I am. They refused to speak to me about the issue after
This. He has also declined to refund me anything!
Trust me as a family of 6 this is the worst Airbnb, from a comfort stand point, we have ever stayed. AC is a must when traveling Rome in the summer and after being out all day sightseeing the last thing you want is not to be able to sleep from a blistering hot apartment.
Super host is unbelievable as this place not the host should not qualify.