Confirmed booking two weeks before my trip. Was told apt would be getting cleaned until 2 pm check in time. Was told key would be in a combination lock box. Stuck outside the building in the rain. Waited one extra hour until 3 pm. No sign of cleaning person and the lockbox was EMPTY with no key inside it. No answer to repeat phone calls to host or to repeat messages on air b n b app. Gave up, and scrambled to find last minute hotel booking for a Tiny room at high cost.