Serena is a total sweetheart! She kept in total contact with me from booking all the way through check out. Serena was also very accommodating with some last minute change of plans that we had.
Her place is very nice, and fairly large too. It’s a great place to come home to after a long day in Rome. The air conditioning worked great, and all the appliances in the house were available and easy to use. She provided us with a guide and maps that we used throughout the city. She also provided us a ton of information on great local spots, and lots of contacts in case we were unable to reach her for whatever reason (as mentioned earlier, we never had a problem staying in touch with her). Serena was kind enough to drop us off at the airport, for a very early flight, at a rate far less than a taxi would have cost. We will definitely be staying at her place again the next time I’m in Rome. We can’t recommend her enough.