This place is truly all it seems. Everything was great about the location, the decoration, the setup. The views from the apartment are amazing! I did have a couple of issues that made me really want to rate this as a 4. Valerio checked us in and barely spoke English, which can't be expected, but I had a lot of questions and he didn't know what I was saying. This was a surprise as I had been communicating with Raffaella who's English has been outstanding. Also, we paid a LOT to stay here the week we visited l, almost double the daily rates I saw posted at other times. I would have expected a little more in the way of fruit, snacks, etc. as I had heard in other reviews. Lastly, the bed was like a rock and I could not sleep the entire time we were there. Also very loud with street cleaners and bags of bottles being slung around by trash men in the middle of the night. Trust me, I live in New York, but this was waking us up constantly.