From the day we made the reservation, Sveva was very helpful. I asked a few questions and she answered immediately. All her answers were really useful. We decided to get picked up by her person who was standing at the exit with a sign with our name on it. Fabio was at the apartment waiting for us (Sveva's husband). He showed us around and did not leave until we became familiar enough with everything.
The apartment is a little outside of the town center however with the metro right downstairs, that was not a problem. The neighborhood is lovely and there are maps in the apartment with information about what and where everything is located. There's a grocery store across the street and a pizzeria right next-door.
The layout of the apartment is terrific. The size is spectacular, the terrace lovely and the beds comfortable. One bathroom is large and the other is smaller but both are more than adequate to our needs. The apartment was well stocked in the kitchen and in the bathrooms. If you forget anything, no doubt the apartment has it.
We would highly recommend this apartment to anyone considering visiting the area.