I was skeptical on booking this property because of the low volume of reviews, but because airbnb listed Sandra as a superhost and the listing had many photos I gave it a chance and booked the property.
The location of the property is good and is in a residential area next to the Borghese gardens. Given the price paid and the many photos on the listing, I expected the property to look exactly as the photos, but sadly this wasn't the case.
The design of the property looks the same as the listing and is quite nice. But what was clear as soon as entering was the upkeep, maintenance and cleanliness were not a priority, which I thought would be for a superhost because airbnb has cleaning standards to follow.
I'm not sure who is maintaining the property, but isn't cleaned professionally and a few areas of the property need fixes. A few things to mention are the automated blinds don't work, there a few broken air vents and the air conditioning remote would sometimes work or not. The kitchen contained old food stains, the couch had a wet stain upon arrival, the bathroom needed more cleaning attention in the shower as it had smells and all the flooring had dirt and hair that needed to be swept and mopped. Lastly the bed sheets tiny hairs all over, almost like pet hair.
I contacted the host and she was responsive and apologized for the situation. But this should have been corrected before even checkin. It was an inconvenience for us as we checked in at night I ended up cleaning the property where I could for my family. The host arranged to have new bedding dropped the next day and for cleaners to mop the floors. The bedding provided the next day was white and much better than what was there. The cleaners mopped the floor, but because there was so much dirt accumulated the mopping couldn't get rid of it all.
In the end, while the stay was okay and we made it work, I'm not sure if I highly recommend this property for the price until a few issues are addressed. I hope that the issues we raised are fixed for future guests.