Our family of four (2 adults, 2 teens) stayed in Viviana's apartment for 4 nights. We found the apartment to be very comfortable, clean, and safe. Communication was clear, responsive and helpful. We were met upon arrival by Francesco, who showed us to the apartment and helped us check-in. He also helped facilitate transportation to the airport on our departure. The apartment is on the 4th level. There is an elevator, but it should be noted that it is tiny & can only fit, at most, 4 people. Also, if the door is not closed properly on any one of the floors, the elevator will not operate, and you might need to walk up to the apartment. It wasn't problematic for us, but something to be aware of. The air-conditioning worked great, which we really appreciated in the midst of the extreme heat we experienced. The apartment is in a very convenient location...walking distance to all the main attractions, museums, churches, Piazzas, and experiences in Rome. For a very close, quick bite to eat, we recommend Il Panino Ingegnoso right in the Piazza di Pietra. The nightlife is vibrant in Rome, but the apartment is nice and quiet. We enjoyed our stay very much, and recommend it for future visitors!