We were greeted, on time, by Klein. Klein was friendly and informative. The flat was clean. The flat is unique, to say the least, and was as described in many previous reviews. The flat is reached by a narrow and steep (by USA standards) flight of stairs. A long haul for an older couple carrying heavy luggage. This is not a slam towards the flat; just a caution to older travelers. Klein was kind enough to lug one of our bags up to the flat. Perfect location permitting us to walk to many of rome's sights with a short walk to Spagna station if we needed the Metro,