Donatella has prejudices and judgments about other people, which make her a non-host person.

However, guests must be treated with respect and not being embarrassed to go to the toilet at nigth.

You can't invite people at your place, get money for that and blame them.

You have written on our profile that we are dirty, but we have help you to repair your wc and follow your rules "no food in the room" "no shoes in the room" ... And please mopping the floor after you rent your room is certainly normal.

What we find most shocking, we feelt no security in this flat and therefore treated like only payers.

I'm pretty sure that there are much better place to stay in Roma ;)