After reading a lot of the reviews on what others had to say, we definitely had high expectations. I can honestly say Giampiero exceeded all of them. We arrived super early in the morning and he worked very hard to get the space spotless and allowed us to check in hours earlier than a normal check in time. He recommended great restaurants and parts of the city to see. And was always super responsive and more than willing to share information or give recommendations. He also took us to the airport very early in the morning. The dude is one of the friendliest people we’ve met and we would definitely come back. If you are an American and plan on staying here, bring him a bottle of Kentucky Bourbon. :)