Had a slight delay in flights but Emanuela was very good with organizing the keys being dropped off. Good communications all the way through, a great apartment with lovely little balcony off the bedroom...we had a lot of sightseeing to do so it was handy being woken by the church bells at 9am :-) The apartment itself is as described, we very much enjoyed our stay. Location is excellent for all the main tourist attractions (all walking distance). We had a late flight out but concerns about luggage were easily remedied with a luggage storage company just around the corner. Wifi worked well. Thank you very much for our pleasant stay.