We can't overstate how helpful Paolo was as a host when we encountered serious travel problems getting to Rome. (Avoid any connection through Lisbon at all costs!) After one connection was missed and another was delayed, Paolo offered to meet us at the apartment well after midnight to help us get checked in. Alas, that flight went from delayed to canceled, and the subsequent flight arrived on time, but resulted in lost bags. Again, Paolo went out of his way and offered to wait in the apartment for the bags so we did not miss another day in Rome (even though it was a national holiday). Even when we returned and the bags still had not arrived from Lisbon (and are known to be delivered as late as 2 a.m. when they do arrive), Paolo was prepared to wait in his office near the property until they finally came. Now that's a dedicated host!
A few words on the apartment: It is roomy and spacious, perfect size for a large family of six. Air conditioning and Wifi both work (only place on our trip where both have actually worked consistently). Location is lovely and you can see the Colosseum from outside the apartment complex, and easy access to transit. (Beware of the famed pickpockets on Metro!)
When we're next in Rome, the only place will stay is at Paolo's!