This place is honestly so incredible for the value. Breakfast was included, which was amazing for us (the muffins were seriously delicious). Public transportation took us a bit to figure out in Rome, but it was a great location with cute restaurants and bars around, but not in the center of the city which we liked. Enrica met us at check-in and sent me a whatsapp message as soon as we landed in Rome. I felt so safe knowing I could contact her at any time if there were any issues, and she was SO nice. The only problem we had was that WiFi did not work for the duration of our stay. Enrica was very up front about it with us, and I understand that this was out of her control, but it was problematic for me as I had work to do and no way to get it done - the WiFi provided in the surrounding cafes was not strong enough for what I needed. Other than this though, the stay was absolutely perfect and we loved the room. It was the best sleep I have gotten in a long time and I would without a doubt try to stay with them again. Could not recommend more!