Eleonora was there when we arrived, which was great. She was very helpful with information on getting around and calling a cab. The place is cute. There's a second bed from couch for the main one seems to be a double. It is high up on a hill so one must climb a lot of stairs or take a cab. This was great for viewing fireworks on NYE. Once down the hill there's a tram that takes you an easy distance to Piaza Venezia and to other great locations.