We had good experience with Antonella.
We travelled with 1y.o. baby, arrived late on Christmas eve., and were very happy to discover bottle of wine and some groceries in the fridge, food for our baby and x-mas presents prepared for us. She also arranged baby chair and baby bed in the appartment.
Overall very good commnication and follow up on our questions/requests to Antonella, she was always there to help us.
Apartment itself is situated in the best possible location I would say. Plenty of cafes are step away, shopping areas, main attractions etc are in a very reasonable walking distance, we never had to use public transport during our almost week long stay.
Thanks Antonella for your help and attention, we have really enjoyed our stay and hope to come back one day :)