Agnes was extremely accommodating and helpful. She is a great communicator and very responsive. She gave us great suggestions on activities in Rome. She also was able to help arrange for a driver to meet us at the airport and bring us to her apartment. Her apartment was clean, comfortable and conveniently located. The train station was only a 5 min walk away which made it easy to take a day trip to Pompeii. The neighborhood is safe with many nice stores and restaurants nearby. We would definitely stay here again. Thanks!