STAY AWAY. WORST airbnb experience BY FAR, started off bad already, she wouldn't greet us or anyone in any way and we found the keys hanging outside of the door's mailbox. Once in the tiny studio, the internet wifi wasn't working, we called her and she kept saying that it should, that it wasn't likely the last guest had used it all, we met in between by telling her that once we'd come back from our first day out, if the internet wasn't working (which we knew it wouldn't) we'd contact her again (that's what ended up happening, more to follow). After hanging up we left, enjoyed the city and came back. We found the internet wasn't working, called her and she said she would fix it first thing in the morning by topping it up (?). After that conversation, we started to feel a bit embarrassed truth be told. We hopped into the shower to find the heater was off, somehow she had it switched off and never told us about it (that was significant don't you think?) so we had to either wait for hours for the water to heat up or have a cold shower, and being late as it was, we had it cold... To find out that she didn't let us towels!! Only ONE hand towel in the flat... We ended up using A PILLOW CASE as an extra towel so we could have something to dry ourselves off. We then found out one lamp without bulb and the other one broke as we pulled the string to turn it on, a closer look to the lamp joint showed us it had been roughly glued just to make do... We were utterly embarrassed and disappointed by then. We opened the mini fridge to get our salad and drinks and the mini freezer included within the fridge had the door broken too, guess what? Yes, the next day the salad was frozen dead and the drink was pure ice... We thought, oh well, let's unwind watching TV as being under the ground level (it is like a mezzanine) had us without our phone internet too... And guess what? Yes, the TV box wasn't working, so no TV. We gave up on this host already and thought that the best course would be sleep and so we unfolded the sofa... Guess what? Yes, no blanket and we had to use the SOFA COVER to warm up... So, recap for the first day: no WiFi, no heater on, no towels, no blanket, no lamp and frozen food. On our second day, I thought let's warm up some water fast with the microwave for a quick coffee and guess what? Yes, the plug wouldn't even fit where she had put the microwave, no adaptor on sight so we couldn't use the microwave and added it to the list of wonderful things you can use in that thing called flat. We decided this wouldn't affect us anymore and left for...