Claudio was very friendly and helpful straight from the start. He had organised transport to pick as up from the airport. And prior to arriving in Rome he was very helpful and responsive through email and whatsapp. When we got to the apartment he showed us around, gave us all the information we needed and even had brought us some typical Italian welcome gifts for Easter. The apartment was really nice and spacious and perfect for us to stay at. It was also supplied well with some basic things for use. Also we enjoyed having the balcony for a coffee in the morning and a beer in the evening. Location was close to the Vatican for walking. And easy to travel by public transport for the old city center. All in all a great stay. I was visiting with family from Canada who had a couple not so nice airbnb experiences in Europe so Claudio's was a nice change from that. Would definitely stay there again.