Carla and Alessia were very prompt and wonderful. They moved us to a different room our second night when there was an issue with our original room. They were very prompt with communication as well. In our second night in the different room, they provided us with a free coffee and croissant at a cafe for my friend and I. Carla also called us a taxi when we had to leave early in the morning and could not get an Uber. The room was spacious and a 20 minute walk to the colosseum. Thank you Alessia and Carla for the great hospitality :)