We stayed at Sem's apartment near the Vatican at the end of June 2016. The location of the apartment is great (although it is on the opposite side of the entrance to the Vatican so we still had to walk about 15 minutes to reach the entrance). The neighbourhood was quiet and residential. The entrance to the apartment building was quite downhills, making it hard for the taxi to park and drop off our belongings (same occurred when we left the apartment with our suitcases.)

The apartment itself was similar to the pictures on airbnb although the floors were rather dirty when we checked in. Unfortunately, the hot water boiler broke down on the first morning we were there and it was unable to be fixed. We reported the issue but it was not resolved for over 2 days, in which we did not have any hot water. Any contact with the agent was slow and we received a lot of vague answers regarding when the boiler would be fixed. This was frustrating for us as we were travelling with our grandparents and young children. If we had been told that the problem could not be solved immediately, we would have checked out to a different accommodation.

We were finally moved to a different apartment after 3 days without hot water to another accommodation. This left us in an apartment that was not what we bargained for and did not come with the facilities we expected. Overall, our experience in Rome was not the best one. Although we understand that unavoidable occurrences such as broken boilers do happen, we only wish that the host would have been quicker to respond and help us with our needs.