Rome was ruined due to our experience at Pantheon Nights! The toilet and the shower backed up and flooded the apartment. Bruno first told us he would have it fixed in an hour and when we returned to the apartment after noon, it was not fixed and he was having to call someone else to fix it. He first blamed it on the renter before us and then he blamed it on the old building. Bruno drove us to the airport and charged us for the drive, $50 euros! Then he gave us $100 euros as a refund but kept the cleaning fee on our bill! We had to use all the towels in the apartment to mop up the water after the overflow and couldn't shower there or use the toilet! We should have charged him a cleaning fee! He dumped us at the airport Hilton and we had to pay $176 euros for that night stay! We lost a day that was supposed to be spent touring Rome! I feel like he should refund the entire fee.