Alessandra is very nice and made us feel welcome. Her friend Sergio met us promptly when we arrived and walked us up to the apartment and explained where everything is. The apartment itself is very small and the appliances are dated. The celilings are low. Kitchen has only very basic necessities, so if you are planning to cook a lot, it may not be an ideal place for you. One of the big reasons we picked Alessandra's place was because it had a washing machine. We have small kids and being able to do the laundry where we stay was very important to us. Unfortunately the machine was broken upon our arrival and Alessandra forgot to mention it to us. She was very gracious about it and said that she would reimburse us for laundromat expenses, but spending one's vacation at a laundromat is not fun. When things went wrong or when we had questions, Alessandra was very responsive and nice. To sum it all up, this is a small place with only basic necessities. Do not expect luxury. However the location is charming and the host herself was very welcoming.