Alessandra's communication was great. She got in touch straight away after I made the booking and was really helpful sorting out all the logistics e.g. airport transfers, restaurant reservations etc. She also kept in touch during our stay to see if there was anything we needed. The apartment is nice a clean, the beds are comfortable and it's in a nice quiet location. There are a number of really good local restaurants within a short walk - in fact the one almost opposite the apartment serves good local food and the staff are very very friendly. There is a metro station about five minutes walk away (on the A line) and that will get you to all the main attractions within 10-20 minutes. In summary, it's a good place to stay and explore the city.