We were informed when we first arrived that due to unforeseen events we were being moved to a different room, which left me a bit unsettled, but that feeling soon passed when we were led to a small apartment off the Pantheon plaza. Elisabetta provided maps and suggestions for food and drink in the area, helped us get a great deal on a taxi to the airport on our last day, and was always available and attentive to anything we needed. I would not hesitate to go back and actually I'm hoping I can find a way to plan that in the near future!