We didn't meet Ilaria, but her friend Fatima who let us in was really friendly. She doesn't speak English, but luckily my husband speaks a tiny bit of Italian. The apartment was really comfortable, enough things in the kitchen to cook a few meals, and the neighborhood is really wonderful. Lots of cafes and restaurants nearby (definitely go to the gelato place next door!) and there are several bus stops and tram stops within walking distance.

My only disappointment was that the washing machine wasn't working, and having a washer was an important deciding factor when I was looking for apartments, but the laundromat was only a couple blocks away, so it worked out ok. The listing says there's a dryer but there is not.

Overall we really enjoyed our stay here. Great apartment, great neighborhood! I'd definitely recommend it.