Martina was very helpful both before and during our time at the flat, and very prompt in returning emails and telephone calls. She was also delightful to meet. The flat was very clean and the bedrooms and bathrooms were superb and very well lit. The kitchen was well equipped, but lacked a few essentials such as bench space, cereal bowls and small plates. Because the flat is on the first floor of the building, and the sitting, kitchen area and one of the bedrooms look into an internal courtyard, it is quite dark. The sitting area particularly would have benefited from more lighting and more chairs. The location was good, on a quiet street within walking distance from many of Rome's main attractions.