My husband and I stayed for a couple nights for the beginning of our honeymoon. We found it very easy to communicate and the location was prime for all the activities we wanted to enjoy when staying in Rome. A personal taxi service was offered from FCO airport which was awesome to save a little money and get to the apartment in a timely manner. The only downfall to this was that we ended up having to wait close to 40 minutes for our driver to arrive at the airport and the driver pickup location at the airport was insane! It was a little overwhelming to be waiting in that area for as long as we did. Once we arrived, we were shown the apartment and given great tips for getting around the city and some must see areas. Like they mentioned in the ad itself, it does have a very low ceiling so be careful (especially in the bathroom)! Overall we would highly recommend this stay for the location as well as the hospitality! Thanks again for making the first stay of our honeymoon unforgettable!