We departed from Zurich at 07.30 AM to travel towards Rome and we had a stopover at Milan. So I guess whole day we were kind a travelling and reached Rome at 10.00 Pm. Once we inside the place it was cold and no hot water. I messaged the host asking no hot water and heating. Check her response.how rude and insulting. This is exactly what she said
Eva
21:47
Both tomorrow . I just told you
I told you the y both work under the same machine. Anyway If you are unhappy you can leave now and you will have full refund.
Problems might happen… but I cannot deal with people who don’t understand that.
Sana
22:06
Well i never said i had an issue I simply asked a question! I never even complained about it.
How inconsiderate behaviour and she later blamed translation. She said to turn the ac on which was useless. She can literally tell me check boiler and she never said a word. and came back next day turn the boiler on. We stayed night without hot water, Inconsiderate host.