After arrival only a text message was needed to set a meeting. Lavinia was there to meet us (speaks English). She showed us the appartment and told us what we could find in the neighbourhood (e.g. were a supermarket was etc.). The location was excellent! Near Termini and other metro stations. Near an ATM, a supermarket and restaurants. The apartment was great for 2 couples, with a kitchen great for breakfast and small snacks. Only the shower is a bit small for people taller than 1.95m (Dutchies...). Nevertheless, I would recommend it to everyone!