We never interacted with Giogio rather two very helpful ladies who let us drop off our bags prior to check in and held them after check out until our departure time. The apartment is gorgeous, well designed, and spacious.
The only small hiccup was that the doorman did not let us into the building as it is a private property. When we tried to show him the airbnb listing he simply said he did not know.
After we got picked up from one of the ladies there was no further issue with the doorman.
Very grateful for the touristic tips and help!