Claudia, was very welcoming, friendly and very cheerful. She was very accommodating, and made sure every part of our stay was great and kept making sure for us to message her if there was any problems. She even met up with us at Roma Termini, and sent pictures of directions to her apartment and was very worried we would get lost. Overall we did have wifi and data, so it great.
Location, the flat is outside the city, about 30-40mins by tram, 55mins by bus/metro. It is a bit far, but there was a lot of different public transportation routes to go into the city. Our plan was to also stay in the city for the whole day 10am-10pm, everyday we stay. To make the most of our trip anyways, so the traveling distance and time wasn't to bad for us.
The flat itself is nice, clean, cosy, one huge bed, and a huge couch. Everything was good, towels we're left on the bed for us, water in the fridge. There was free WiFi and tv. The lighting, was orange (warm) and can be on the dark side but overall it was enough. We left early, came home late and only hung out for an hour or so then slept. The room has 2 lamps warm lighting.