I am terribly disappointed with my stay. Firstly Paula said l can train to ostiense station. Than take 75 or 170 bus to the house and walk 2 minutes only after l take off at ostiense. Find out there’s no direct bus near to the apartment and l had to use 2 different buses. While l send her message she did not answer cause she was having a meeting. I had to take a taxi to the apartment. The apartment was terribly dirty. Kitchen ware was dirty and kept at the kitchen wardrops directly. The kitchen wardrops and the floors were all sticky! It was dirty. The lock of the wc was broken. The electricity plugs were broken or non-existing. The light of the kitchen was not working. There’s no coffe-tea-kettle-dish washing machine. There’s no any cauch! I used my own kettle to boil water to have a tea, and after 5 min the electricity is gone. I asked Paula to send somebody for the electricity and she blamed me because l used my kettle to boil the water! I told her that l was so disappointed about the house, and she shouted and said l d better leave the house and find another apartment! I hanged the phone off! She re-called and yelled !!! Another lady came to the house and cleaned the floors , she did not vacuumed the floors which took her 10 minutes only she left stick mop on the middle of the house and left. I had to use my own internet and Telefone which caused much expensive than the house rental. I will also add some photos of the house