Stayed at Paula's property on Airbnb with family, location was great but the bathroom drain had strong odour which spread through the property.
During the stay, the property was burglarized, when we got home we found no signs of forced entry, the windows and front door were locked, and the only logical explanation was that the thieves had a key to the property. We had to call the police, who requested Paula the host to come. However, she was unable to as she lives overseas and couldn't send anyone else.
Following the break-in, Paula didn't check in on us or show any care or interest in the matter, which was very disappointing.
Despite this terrible experience, I am grateful for Airbnb's proactive efforts in trying to resolve the situation. I highly recommend Airbnb as a company but would advise against staying at this property due to the suspicious circumstances surrounding the break-in and lack of certainty that this will not happen to you as well.