This was our first time in Rome and we had a wonderful stay. The apartment was so lovely and clean, and made our whole time in Rome very comfortable and accessible. We didn't meet Chiara but Michele checked us in and was very welcoming of us, and offered some very good recommendations for restaurants and ice cream stops! It is extremely easy to get to on the Metro line from the Airport/Train Station which meant we got there earlier than planned, but Michele was already there waiting for us.
It is 5 minutes from the Vatican and some good supermarkets/restaurants are literally down the same road. The Metro line stop is just round the corner so getting around the rest of Rome is extremely easy! You won't go wrong with this apartment.