This is the message we received from our host after our stay.
Dear guest, we would like to remind you that your review is very important to us; we would like to point out that an overall 5-star rating for Airbnb means a faithful match between the advertisement and what you found. Your advice will be invaluable in improving the flat and the listing. We wish you a good trip and look forward to hosting you again.
I make my own decision of how many stars I give based on my own arguments - that are written down. The pictures indeed look similar to the apartment, but unfortunately, the cleaning was not done well. There were hairs on the mirror and also on the floor you felt things lying around. We would therefore recommend taking more time for the cleaning.
It is good to know that you will not be welcomed by a host, which is a bit impersonal. You need to use an app, so make sure you always have battery and internet on your phone to get in. We have tried to use the keys on the door, but none of them seemed to fit on the apartment door. Maybe the host could point out which keys are for which door (as there were more than 6 keys in the bowl).
The kitchen is well-equipped, including an oven. However, not all the basic things that were listed, such as oil, were in the apartment. We would like to recommend that this is always checked during the time of cleaning. Furthermore, it is our recommendation that guests are able to grind salt, as the pieces are rather large. Finally, it would be great to have a dishcloth and a tea towel to be able to wipe the table and dry the dishes.
The location is great! If you like to walk, you do not need public transport to get around.