My mom, husband and two sons (ages 10 and 13) all stayed in Franco's place - one night in April, then returned and stayed again for two nights early May. We were met my Franco's friend, Waldy, who is extremely nice and helpful. The communication was great.
The apartment has two very comfortable, large beds and a twin bed. It has everything we needed, including a working washing machine and a hair dryer. No coffee maker, but we boiled water for instant coffee, which is common in Europe. Wireless internet worked very well.
The apartment is very close to Roma Termini train station and the bus stations, so it's easy to get around Rome. There are a lot of Tabacchi shops in the area where you can purchase bus tickets. The prices for souvenirs and other essential items are less expensive in this neighborhood than in the toursist spots. The neighborhood is modest and pretty lively. It's mostly quiet at night, but it's not perfect. Franco provides ear plugs to help with the noise. Since I'm a heavy sleeper, it wasn't a problem. It's just slightly up some stairs from the ground floor, so it's closer to the street noise but a lot easier to carry luggage up and down in the hall.
I would consider staying at Franco's place again.