Emanuele greeted us at the apartment at the agreed upon time. He showed us the rooms, explained the airconditioning, and gave us recommendations on places to visit and eat. There was fresh fruit for us to snack on and he put bottles of water in the refrigerators that was much appreciated upon our arrival- in 100 degree temperatures in Rome during our stay!
He was very knowledgable and professional and the apartment was perfect for all of us.