Luigi was a great host, cheerful and very welcoming and helpful, even anticipating most of our needs. The room was exactly as advertised in the pictures, very clean and comfortable. The amenities were all there as promised, the AC and the TV worked perfectly and there was even a first aid kit in the bathroom. We didn't make use of the communal kitchen but it could definitely be useful if needed. The only - very minor - issue was that the bed, while comfortable to sleep on, squeaked with every twist and turn, but honestly it was an incredibly minor problem for such a great room.