Francis was the loveliest host I've ever had on AirBnB. We had problems with our flight being delayed and she very kindly stayed up to let us in late in the night. She was very active on messages, responded quickly to all our queries, and was very helpful especially when we needed help with weighing our luggage. She even let us keep our bags at the property for a few hours after we had checked out so we could make the most of our last day. The room was exactly as described and we felt very safe and secure as you need 4 keys to get into the building and into the room. It's located very conveniently opposite a major train station and next to the metro, while still being a quiet, peaceful area. Theres a small flea market adjacent to the property which was great to look around, and the metro station is 2 stops away from the colosseum. Included in the bathroom is shampoo, conditioner and soap. Overall a great stay, will definitely stay here again in the future! :)