Pamela is super helpful. She is quick to respond and even sorted out our airport transfers both ways. Pamela also met us at the apartment, explained everything and text me a list of good places to eat. Please note that the apartment is on the 3rd/4th floor and there is no elevator. This wasn't a problem for us but may be for some when trying to take your luggage up numerous flights of stairs. Centrally located apartment, you can walk everywhere and there are some great restaurants in walking distance too. The location is very central, not far from the Spanish steps and there is a great little cafe 3 doors down that do coffee (in or takeaway) and the best pastries. The apartment is very stylish and has everything you need including WIFI. I wouldn't hesitate to recommend this place or Pamela to anyone.