Give some leeway on check in. I was there before 9pm but because checking in took so long between showing us the room if there is a power outage and signing a lease I could have signed months prior the woman that greeted us left at 920pm she insisted on me giving her cash because of late check in. I felt it was extremely distasteful and unprofessional. I asked her to take it off my credit card because I was very low on euro but she wouldn't have it. I also felt that when the description of the apartment says it comes with essentials I assumed that meant shampoo, soap both dish and body, toilet paper, paper towels, sponges etc... instead we needed to go shopping at the nearest supermarket to buy these essentials. I was also very surprised to see a refrigerator with absolutely nothing in it. A cold bottle of water and a coffee maker would have gone a long way after dragging 4 suitcases up 90 steps but hey I overlooked it because the apartment was immaculate.