Laura Changed original check in time last minute and responded late. My wife left a very sentimental ring and I told Laura the moment she noticed which was the night before we checked out. We checked out the night before because we caught an overnight train. I asked her if she could ship it or hold it and I would have a friend go pick it up. All she did was ask “have you left yet?” . I replied yes and she never responded. Many messages and calls daily for weeks and no response. AIRBNB support has also been messaging her and calling her and no response. The ring may look like it has a lot of value (diamond) but it doesn’t. Very sentimental ring and I know she sees the messages and calls because her place was booked a few days later. No integrity whatsoever. Very sad she is doing this and shows what she is capable of just for something she thinks has good value.