The apartment is in a great location-close walk to Trevi Fountain, The Spanish Steps, Piazza Navona and, of course, Palazzo Barberini. Many good places to eat just down the street.
We had the entire apartment - 12 guests. Each room was spacious and charming. Each bedroom had its own a/c and it worked very well. The common areas are not air-conditioned, but they were comfortable. This, also considering that we were there during a part of the hottest time of the year.
We appreciated the well-stocked kitchen and pantry. Having breakfast there made getting our day going so much easier.
The apartment was great and our stay was great, but what makes Daniella and her team excellent is their quick communication and focus on customer service. Throughout the entire stay, they responded quickly to messages, but the topper was on our very last night. We had an early flight out and just assumed the buses and trains would be running early, so we could catch them to get to the airport. We found out around 10:30 p.m./22:30 that the buses and trains do not begin running until 30 minutes past when we needed to leave! Imagine our panic! Now, Daniela had already offered to arrange transportation, but we declined because we just figured the train would be faster. In a last-minute, late night desperate move, I reached out to Daniela - again, it was 10:30 p.m./22:30! She responded immediately and told me to let her look into it. She kept me up-to-date while she worked on it. At the same time, we were running into many dead ends on our own. Less than an hour later, she had arranged transportation for us. But here's the catch: initially, when I contacted her, we were only trying to get to Rome Termini in order to get to the train. I didn't know at that time that the train didn't leave as early as I needed. That's the information she had to work from. When I realized I did not update her with info that we needed to get all the way to the airport, she graciously accommodated and within another 30 minutes had made arrangements for transport to the airport. This was well ABOVE and BEYOND our expectations. I especially did not expect her to be so fast and accommodating since I had already declined her offer to arrange transportation. The kicker to all of this? Not only was it so much more convenient and faster to have a taxi come directly to take us to the airport, it actually turned out to be a little less expensive!
Thank you Daniela and your team for a great stay and SUPERB customer service! I highly recommend staying at her apartment!