We’re experienced travellers. This trip we’re a party of 4 traveling together - two related couples.
Positives:
1. The host was an excellent communicator especially BEFORE we checked in. (After we arrived and raised a few issues the response time got much slower.)
2. Location is amazing.
3. Host provided large list of recommendations for restaurants.
4. Host researched a medical device we needed. We appreciated this!
Negatives:
1. The apartment was filthy: the dirtiest we’ve ever stayed in. There was hair, dust, limestone stains, mildew, mold, water stains on many things. When we complained about a few of the worst, dirty things the host apologized and had a cleaning crew come in on day 2 of our stay. It improved some of the problem areas yet many remained, especially the areas with mould, mildew and dust. Read other reviews; the poor cleaning, mildew, mould issues we’ve mentioned are not new.
2. Numerous things are broken, damaged or partially useable. The host blamed recent guests, yet reading other reviews you’ll see there’s reports on some of the same issues. When we arrived only 1 of the 3 washroom showers was useable. After complaining, one was fixed. Here’s a partial sampling of the problems … some electric outlets weren’t working, the 2 small coffee makers are both broken (one was filled with mould), host warned us about possible power outage issues if hot water and AC are both used, there’s lots of tired bedding, especially the pillows, toilet flushing is problematic at times, a bedside table sags, the stove ignitor is broken on stovetop, there are shower door and kitchen handles broken, there’s no dishwasher detergent only dish washing pucks (for a nonexistent dishwasher), no kitchen sink drain stopper, there’s lots of cracked and stained walls etc. The apartment has huge potential, but is currently very tired.