Francesca was easy to work with and responded quickly to messages. The location is as advertised with excellent location to the Coloseum. Much of the property - doors, windows, etc - has a cool old world charm. We did have problems with the electrical when running the washing machine. The power cut out on numerous occasions. One easy enhancement would be to include the linens for the pull out couch in the closet. We really could have used those. The property also felt dusty and dirty. The beds were comfortable and we enjoyed our trip.