I don't know where to begin with Massimo. Everything about our experience was wonderful! We fly in from Madrid and our flight was delayed and did not land until 1am but Massimo was still there to pick us up at the airport and drive us to the apartment. He then filled us in on all the cool places to go, had maps of the city for us, books on what to do, and even had a treat waiting for us when we got there. He was able to explain certain landmarks in the city as we drove by and spoke very good English. If we needed to reach him, he was very quick to respond.
The apartment was in an impeccable location (as described) and was very clean. There were all the things you would need for an extended stay including kitchen and bathroom items.
Overall, it was a wonderful stay and I would come back!