Super clean, amazing location, fast response time, comfortable bed. It looks exactly like the photos, no surprises (in a good way!). The only things to keep in mind are the steps up (3rd floor; with luggage) and the shower is tricky BUT there is warm water unlike some of the reviews stated. The knobs are just a little finicky. Neither of the two things mentioned put a damper on our time there! We would stay again as the location and value for the area were perfect!