Host made us feel welcome. Listing was as described, quite a work out to get suitcases up and down 4 flights of stairs. Unfortunately our transfer pick up was late, if we had waited for the driver we would have missed our train to Venice, as we got on with only one minute to spare. Unfortunately this may have upset the owner, however we had no choice, we waited 20 mins before asking local shop vendor to call us a taxi who thankfully squished 5 of us in with our suitcases. I did get messages from owner later only when I was connected to wifi. Our only incident was a wine glass did not fit in the dishwasher so it accidentally broke whilst taking it out again, my apologies, and we left euro to compensate.