The place was exactly as described. The apt was clean, ready for our stay and prepped with a welcome bottle of whine. Luca wasn't able to meet us at the train station but Nicole met me there with a welcome sign and walked me to the apt. They spent some time reviewing Rome via a map with places to see, & eat. All suggestions went well. Once Luca found out that my party had been reduced to 2 people he immediately told me to change in the dashboard which resulted in a refund of some money. This is great honest business. I would have never known. Great experience with Luca and Nicole and the unit they manage.