Letizia is lovely, helpful when we couldnt get the key to work by coming to cafe and showing us again how it works. She cleans the room each day. The location is the best part for us, so close to the vatican and a street with locals, not full of hotels and tourists. Id recommend having a phone because thats the easy way to contact to say you are there. Round the corner is a shop selling sim cards for 5 euro. Nice cafe downstairs. We love her cd we bought of her singing! Breakfast was handy, croissants wrapped up so we grabbed and headed out each morning instead of doing cereal etc. Everything we needed esp tea coffee milk! Great stay, thank you