We had a lovely time here. Melanie was very friendly and keen to help (and her English is excellent which is good because our Italian is terrible!). Follow her suggestions of where to eat/drink -they're all good. The flat is quite bijou but for a two night stay it was great. The location is super for all the major sites. And the bed is one of the most comfortable I have ever slept in, which is what you need after charging round this amazing city all day!