Communication was absolutely excellent, even during our short stay. Area is very safe. We asked if we could get an iron and that was no problem for Manuel. 10 stars if we could give more You won't be disappointed. The location is very central couldn't be better, within walking distance to everywhere. We stayed 1 night visiting Rome for 2 days from Pisa on our honeymoon. We were greeted at and given vouchers for free coffees. We also had a safe place to store our luggage until later in the evening when our train departed. Would definately stay here again if I visited Rome. The apartment has everything you need for an overnight and the shower is amazing. Great wi-fi connection too and comfortable beds