Alvise was very accommodating to our travel schedule and arranged for us to keep our bags secure after check out due to a later flight. Take him up on his offer of transport from the airport. The drivers were nice and very helpful with our large bags. We're pretty independent travellers, but it was nice after a long flight to have a car waiting for you. The location is great - very close to the Colluseum and other notable spots and neighborhoods. It's also close to the Metro.