The apartment was great! When we arrived it was clean and tidy and had all the essentials you'll need.
We had trouble with cancelled flights out of Rome, but Andrea was accommodating. We were offered another apartment just down the road for the extra night, and offered to transfer our luggage while we were out because we were in Pisa for the whole day.
Moving on back to the apartment, it comes almost just as you see in the photos. The bottom floor actually feels and looks larger than how it is depicted in the photo. The beds were nice, and on the bottom floor there are some spots where the floor is really nice and warm due to underfloor heating or hot-water pipes. This was an unmentioned bonus to the central heating!
This was a great stay and would definitely recommend!