My mom, my sister and I really enjoyed our stay here. The location couldn't be better, you could pretty much walk to all the sights within half an hour. Lots of shopping and restaurants within a very short walk.
Elisabetta was in contact with us prior to check in, and greeted us at the apartment. She was super welcoming and took a lot of time to introduce the area to us. We really appreciated that.
The apartment is pretty much spotless, sheets and towels were clean. The drinks in the fridge were a nice touch.
The only downside was that the hot water was quite unstable - the first night that we showered there was no hot water after around 10-15 minutes, so two of us had to wait till the morning to shower, during which time the hot water was better. We informed Elisabetta and she promptly notified the owners for us, and they brought technicians to check on the hot water while we were away. Unfortunately, the hot water duration did not improve. Only one person could shower at night. We decided to not fuss over this since one of us preferred to shower in the morning anyway.
Overall, minus the minor hiccup, it was a very enjoyable stay in a beautiful city!