Overall accommodations are okay. The host on the other hand, not so much. Host said there was a charge for check in early which was fine, the issue came about when the meaning of check in to the host meant HOLDING OUR BAGS! We were charged $20 Euros for holding our bags for an hour while they waited for the other guest to check out. We have been to a total of 6 Airbnb on this trip and this was the only experience that was unpleasant and unacceptable.
AC did not work properly. After a long summer day walking in Rome we arrived to a unit that barely worked. The unit made noises as soon as you turned up the settings to make the room cooler. This was very disruptive throughout the night and we continuously had to press reset the remote to make the AC work at the higher setting. After a while of trying, we tried reaching the hosts colleague in the room next door but no one was available at 5PM in the afternoon. Around the room there were notes that stated things such as “AC being left on could cause leaks and damage to the floor and therefore damages would be charged to the guest” this is something that should be checked on and fixed if there was an issue. The point of booking a stay with AC is to use it especially on a hot summer day. It’s JULY!
All in all, not worth the money especially with the extra cost of holding the luggage because the room was not ready. Check in to me is to physically check into a room. This was not the case. After asking if we could speak to the host the attendant informed us they were away on “holiday”. Moments later, the host started to threaten to report us if we did not pay the fee. By this time we had already paid, the host sent messages with exclamations marks as if to intimidate us. Horrible experience and with the additional $20 euro we could have stayed somewhere else more central and most importantly pleasant.
If this option is central to your travels and you plan to check in at the specified check in time, this may be for you. Otherwise be aware of the hidden fee to arrive early.