On a professional trip in Roma, I appreciated the situation of the room. I arrived quite late due to my flight delay (10 pm) and I almost did not see Libera. She just mimed to take off my shoes, and showed the (very spartiate and dark) room, and disappeared. In the morning, I had no idea of where she was and how to check out. I got what I paid for : a bed and a shower, but definitly not the kindness described in the previous comments, that made me choose this accommodation instead of another.