Donatella and her daughter are superb hosts. Every time I messaged Donatella with queries, she replied almost instantly. As she lived nearby, she was readily available if any issues were to arise. The apartment was perfect for our needs- it is cute and very clean. The kitchen is equipped with basic facilities which allow for meals to be cooked which was a huge advantage for us. Her house is right next to a tram and bus stop that will take you to the city centre in approximately 15 mins. Check in and checkout was very smooth, the complimentary snacks and drinks along with a friendly welcome from Donatella's daughter was all greatly appreciated especially as our check in was at 11pm!!