The check in process was awkward. Francesca wasn't the one to meet us there - but her friend Richard, who we had trouble finding. Once he let us into the place, Francesca arrived and they were both very kind. The best part about the apartment was the view from the bedroom window of the Vatican. It was a great view. Unfortunately the apartment itself was in need of a good cleaning and some repairs - the shower had a huge crack down the inside and the towels needed to be replaced, and there was hair on the sink. Also the walking distances to the attractions listed is misleading - my husband and I are in our twenties and walk quickly and the attractions took much longer to get to than what was listed in the description. While Francesca was very kind, I would not stay here again.