While we enjoyed the neighborhood and found the apartment to be well-located, we were disappointed with our stay.
The night we arrived, we were placed in the wrong room (No. 2) – one that was smaller and had a lower nightly rate. We immediately brought the issue to the iFlat's attention, but it took two nights before we were placed in the correct room (No. 1), and we only ended up staying there one night.
While the entire mixup was more than forgivable, we felt that the communication about the situation could have been improved. We were ultimately refunded for the price difference, but it took a lot of prodding over several days as well as a chat with Airbnb support to get it resolved.
Equally disappointing, the pictures look much nicer than the reality. I took some notes to provide constructive feedback, so this is a little detailed, but we felt that there was an overall lack of care in the apartment's upkeep:
Both apartments had chipping paint on the walls, and apartment No. 2 had chipping paint in the shower. The showers themselves were full of lime scale and the water flowed poorly out of them. Even one of the bathroom sinks was clogged, so it filled up with water when brushing our teeth. Some things were wobbly in general like the kitchen sink in Apartment No. 2 as well as the bathroom door knob in that apartment, which had a part falling off when I gently opened the door. For an operation as large as iFlat’s with 300+ listings and great reviews, this was unacceptable, especially at $205/night.
Lastly, the apartments felt like more of a dorm with a common area that is shared by other guests. Some of the guests were quite loud and drunk at night, including a few women who were shrieking in the hallway at 1:45 am. Hard for iFlat to control I'm sure, but again, if you want a good night’s sleep, this might not be the place for you.
I’ll end this review with a few positive things about both places – the A/Cs worked well. The water in the showers was consistently warm. There were also plenty of kitchen supplies, including wine openers, etc. The apartments also both had lovely views of the neighborhood.
We wish things could have been better! But I hope this review helps to improve this property so that other guests can have a nice stay in the future.