Olivia was very helpful, very patient and very responsive. The advantages of this listing: the apartment is large, uncluttered, and is full of light, light and more light. Beautiful views of the Piazza del Popolo and the Villa Borghese (a great place to go running although a bit confusing the first few times because it has multiple levels and roads running through the park). Big pluses also include the spacious terrace where we ate most of our meals. Plenty of storage space. While the apartment is within the Centro Storico, you are just two blocks away from a bridge that crosses over to Prati---a real Roman neighborhood with great places to eat and shop outside the tourist circuit which dominates the Centro Storico. Also very close to the metro/subway. The only issue we saw--and it may have been a function of having stayed for a month--was that Piazza del Popolo is a popular place for various events that can be noisy (start/finish line for a race, promotion of a tennis event, and protests by pensioners and unions). But then again, that is part of what it means to be in Rome.