Lorena was nice and communicative. We had a smooth check in and she was always willing to help.
The apartment needs a lot of love though; the walls and the showers look really dirty and there are some stains on the kitchen counter. Cleanliness was really an issue for us. Rooms don’t look like the photos. Yes, there are three rooms and two bathrooms, but the space available is not really that much -especially in the bathrooms. The hot water in the showers was a thing, we couldn’t make it steady for too long. So, if you want to wash your hair or have a 10-15min shower, think twice. Bring your own soap, toothpaste, coffee, and water.
Regarding the location, it was Ok. Quiet enough and felt safe, not really 10min from the Vatican, but that was fine since we really wanted to walk and experience the city.