Rosanna was very welcoming. She met us at the apartment with a translator. She had some breakfast food for us at the apartment which we really appreciated. She also had lots of resources in the apartment (maps, tourist attractions and other sites and recommendations.) The apartment was very beautiful and well furnished, pictures don't do it justice! It was a noisy neighbourhood, especially in the morning. But the bus stop was practically right outside our door. Their were lots of grocery stores and convenience stores along the street as well. Overall, we loved it!