Andrea is amazing, he is so available and very friendly. He also gave great recommendations on how to get around! We were a bit disappointed with the internet situation, we were told it was slow but really it wasn't usable. We couldn't send texts or look anything up on a map or google. The walls are also very thin, we could hear everything the neighbors were talking about until well past midnight which was a bit frustrating. Lastly, I wish it was a little cleaner... when we arrived there was a urine stain on the toilet seat and the shower head was covered with mildew. Overall we loved the location (5 mins from the Vatican) and would definitely stay with Andrea again, I'd definitely recommend this apartment!