We were so excited to stay here but quite a few things were EXTREMELY disappointing.
First, we arrived at night and the keys were gone. The housekeeper took them so we had to wait - she was so sorry and sweet so it was fine.
Second, the restrooms SMELLED HORRIBLE. Literally like sewer (both restrooms).
Third, the door to the smaller master restroom didn’t lock & neither did the bedrooms.
Fourth, the curling light hanging from the master bedroom was hanging off and broken.
Fifth, the beds were soooo uncomfortable I woke up in pain. You also only get TWO flat pillows per queen bed.
Sixth, when I mentioned to Cristiano that the main key got stuck he told me.. and I QUOTE
“I heard the previous guest. She admits that she had trouble turning the key and making sure they locked the lock. You are saying that it is my fault you made force on the lock (as if I recommended it… 🤬)
I literally was so confused because I just mentioned how it got stuck but we were able to get it out.
Seventh, the couches and chairs were dirty and uncomfy to sit on.
Eight, THE WIFI WAS SOOOO SLOW. I could barely load emails. This was throughout the entire trip.
I only mentioned one thing to him (the lock) and didn’t mention any other complaints because HE TOOK HOURS to respond usually & then was not very pleasant after that first encounter.
Made us nervous as girls staying there.
Honestly, disappointed in the whole experience but the only redeeming thing was the location which is great.
Tried to be extra nice towards the middle to end with him so that things could just go smoothly.