Gerald is nice and always helpful. He kindly let us do the laundry and let us leave our luggage after checkout. The apartment is located in a convenient place where you can easily take tram or bus (81 or 810) into city center, it's safe as well, but since it's in the lower ground floor, u can hear everyone talks or walks by outside and during the weekends the situation is even worse...if u can't stand the noise u need to think twice.