Eracle was extremely easy to work with and communication was excellent. He met us on the corner to make it easier for check in. Overall, the place was spacious, clean and extremely close to the metro. Having croissants and coffee in the apartment for breakfast was a nice extra touch! He even gave specific directions from Roma Termini which were easy to follow and very helpful after a long day of travel. The location was just far enough from downtown that you had a neighborhood feel, but close enough to the metro where you would be at the Colosseum in 15 minutes. Eracle himself was extremely nice and welcome - I highly recommend his place!