Gemma is so easy to communicate with and readily available should you have any issues. The apartment is very clean and cozy. The terrace is a delight! definitely makes this apartment stand out. The best part is the location. so close to Termini Station and very close to "downtown" but far enough that the street is cleaner. I found Rome to be a very dirty place, but Piazza Di Santa Maria Maggiore is not. Its really lovely and a pleasure to visit.