I confirmed our departure time of 10:00 and Caroline was to store our luggage in a small room all as agreed. Our scheduled departure from Fuimicino was at 21:25. Caroline advised the taxi ride to the airport would take no longer then 30 minutes and she promised to phone a taxi for us at 18:45. Unfortunately her plan had changed. When we arrived back to the house she still seemed off and it wasn't until we had asked ''is everything ok?'' did she finally say ''well, no'' she went on to explain that she felt that we left the house in a ''disgusting manner.'' I felt completely shocked and gutted. When I asked her to elaborate, she explained there was fish smell on the dining room floor (of all places?). As the only dinner we had in the house was Saturday night (four nights before our departure) I really didn't know what to say. It's a pity that it wasn't until the day of our departure (not during our stay) that Caroline now choose to verbalise her dissatisfaction with us. Her words were ''you we're horrible'' which in fact couldn't be further from the truth. I left this flat as I would my own home, in impeccable condition. I did however at that moment in time apologies profusely, which after thinking about the entire situation I ended up regretting. She did make an attempt to phone a taxi (as promised) however, when they didn't answer she said I don't know what to do. She then said ''I need to get upstairs to cook my dinner'' and left us to our own devices, two woman with four bags. A local friend went in search for a taxi as we needed to get to the airport. Although we found a taxi we had arrived late, missed our plane, and had to stay at the Airport Hilton and re-booked tickets for the following day to return to London. The extra cost to us was €968. In conclusion whilst this is a stunning home in a great location if Caroline had a problem with the noise from our dinner - better communication 4 days prior to our departure would have been a more productive way to handle the situation instead of using slanderous behaivour moments before our departure. Shame on you Caroline.