ABOUT THE HOST: This "host" was TERRIBLE from even before we got to Rome. 3 weeks before I told him we would be arriving at 11 am because I was sure I would have no reception or internet service in Europe and I was going to take a cruise where Rome was the last stop. He read my whatsapp text and never replied. One day before our arrival he texted me to ask me the time at which we were arriving and luckily I received it but could not reply. When we got to Rome I used a payphone to call him and I told him we were 10 minutes away from his house and he said "ok, I'll see you outside of the apartment in 10 minutes". We got there later than that because we had to cross San Pietro under the sun and when we got there there was no sign of him. The doorbell did not have his name and we did not know which one to ring so we rang a couple and a lady answered and she came down to open the door for us. We had no idea who she was or why did she open the door for us. We went upstairs and she told us to wait for her to finish the cleaning because she had arrived late. We had no idea of where anything was and the following day we ran out of toilet paper and he told me where it was after asking me if Fatima had not showed us, all through texts of course, and with late replies or sometimes NO REPLY AT ALL. The night before we left my grandma was alone at the apartment and he rang the doorbell but she did not know how to use it so she did not open and then this man got inside the apartment with his keys and with no invitation at all making her and the rest of my family feel uncomfortable and unsafe in that apartment. He was extremely rude at all times and unwelcoming. The only thing that he texted me for was for us to leave his money for the taxes at the counter. He didn't even care about his keys or told us where we were supposed to leave them since you need them to go out of the building. ABOUT THE APARTMENT: The door keys are difficult to use. The microwave was completely dirty. The tablets and the bikes were not there. Both showers are to be flooded after you open the water so your feet with sink in your own dirt. Almost most power sockets do not work well or at all. The apartment exterior windows, in the living room and main bathroom, interfere with privacy since the blinds are see-through and nonexistent in the main bathroom. Bad pillows and no extras. The soap to wash the dishes is a soap bar for the body or hands. Uncomfortable dining table. The second bathroom...