Hosts let us in the building before their arrive so we don't have to sit on the street on a very hot day. They came as soon as they could, it was not even 5 minutes. They introduced themselves to us and show the apartment. After showing us everything in apairtman they had showed us a quick guide on map how to navigate in rome and where to go. They were very polite and said to us everything needed. We are very thankfull for this experience.