Francesco was very kind and gave us a gift to compensate for our inconvenience, but I do want to be honest for future guests- the apartment was not cleaned when we arrived. We were tired from our flight and wanted to nap, but the place had not been cleaned and sheets had not been changed. Francesco did let us know about this ahead of time and apologized multiple times, but even after he came to clean it did not match my expectations. It felt like it needed a face-lift, especially the bathroom/kitchen area in the basement. A fresh coat of paint throughout and remodeling of those two areas would do wonders. That being said, the location is incredible. We came to love the proximity to Camp de Fiori, our favorite area of Rome.