Nicolo was very helpful and provided maps, restaurant recommendations along with a quick tutorial of how the apartment functioned. The apartment was clean and had plenty of space for our family of four (my husband and two teens sons). There was a cafe/bar just downstairs where we grabbed coffee, pastries and sandwiches for the day. We highly recommend that if you stay here you go eat at Al Vecchio Galeone, it is just up the street and very good! You can eat in or have pizza "Take Away".