Rita and Fabio were great. The apartment was exactly as described, but with much more than we expected. We were greeted with a bottle of wine, and on top of that, provided us with all kinds of snacks, from yogurt to cookies to croissants. We accidentally left the keys in the apartment (I was fully at fault) they were more than willing to come to the apartment to unlock it, no questions asked. I would recommend this apartment to everyone and would love to stay here again myself.