The customer service and location was 100% . You step outside the apartment to restaurants and the vibrate streets of Rome. Piazza Navona is 2 blocks away. There are no stairs leading to the apartment so luggage is easy to get in, but there are stairs once inside. The apartment is much bigger then you expect. We stayed with our 1 year old, so you have to watch children with the stairs inside.
There is a full kitchen area down stairs and they had a pack & play and high chair set out - which was a huge help.
Papa Carlo provided a wide rage of services prior to arrival including a list of local restaurants and booking services for transfers and tours.
Thank you so much for a wonderful stay!!!