So much good to say about our stay here. Location is great, close to all attractions and steps from great dining. Some of our favorites were Grazia e Graziella, Tonnarello, and Cajo e Gajo. Weather wasn't the best, had some very cold days and some wet ones, but inside it was great. We didn't use heat or ac the entire time. Just a fan (that was there) and opening or closing the big windows did the trick. The bed is the memory foam style and very comfortable. The pillows gave us some trouble, as the options are thick memory foam or pretty much flat pillows, but we made due. Laundry worked great for us. The toilet downstairs broke on us on the first use, but Azurra was very communicative. We locked ourselves out one night and she came by to let us in on short notice. Netflix was a great addition as well. Book with confidence.