All communication with the hosts was excellent. They organised a taxi to and from the airport which was very reasonable. The host explained everything about the apartment, the keys,the Wifi code and the coffee machine. We were given recommendations of restaurants and things to do. The area was not touristy so we felt like we were experiencing the typical Italian life for a weekend. Public transport from the apartment was nearby and easy to use. We used the tram and the train. We were a party of 4 so having 2 bathrooms was a bonus. The furnishings were beautiful and the apartment was well equipped and clean. We would definitely recommend this apartment.