Rosa is a wonderful and thoughtful host. Before I boarded my plane from the U.S., she arranged for transportation from the airport to the apartment. Check-in was very easy. When I arrived in the morning the apartment was not ready to check-in but Rosa met me at the front door and took me to breakfast at a nearby hotel to welcome me to Rome. After breakfast, she drove us back to the apartment and gave me a tour of the place. She explained how to work the various components of the apartment (keys, AC, the trash, etc.) and gave me her cell phone number in case I needed to contact her for any reason. She is kind and considerate, and is a pro at hospitality. I traveled to Rome by myself and Rosa checked-in with me periodically during my two-week stay to see if I needed anything or if she could do anything to help make my trip better. She was also very responsive to any request I had. Finally, for travelers during the pandemic, she recommended a lab where I could receive a Covid test before returning to the U.S.
The apartment itself is great and I highly recommend booking it. It is very clean, has all the appliances you could need (including a washing machine and coffee maker), has a great shower and bath, has comfortable beds, and in each bedroom has blackout curtains and AC units. The apartment also has good sound barriers; I didn't hear any neighbors above or below me while I was in the apartment. I slept very well after long days exploring the city. The apartment also feels very safe (you have to pass through multiple locked doors before entering the apartment).
The apartment also has a great location. It is a block away from a supermarket, which is convenient if you want to purchase groceries or bottled water during your stay. The apartment is centrally located to great sites (like the Colosseum/Forum, Trevi Fountain, Pantheon) and neighborhoods (e.g., Monti, which has great restaurants and cafes, is just a few blocks away). I took a day trip to Pompeii via train and the apartment was just a 10 minute walk from the main train station. In sum, the location is hard to beat.
Overall, if I returned to Rome I would try to rebook this apartment. I would also recommend this apartment to friends and family.