Marco was super helpful upon arrival. We asked for an earlier check in and he was happy to help and made sure the room was ready for us. The room comes with a list of restaurant recommendations detailed and helpful, and the cleaning lady circled everything on a map for us to help us out. The one downside to this was that the pictures are a bit deceiving. The room is tiny tiny and in a small shared apartment (which we would not have minded if this was shared with us). We would definitely stay here again because of the great hospitality and location and cleanliness, just be aware it looks different!