Alessandro was very helpful & true to his word. Even after we arrived 2 hours late (due to a flight delay) he was still there to welcome us. He gave us great advice for navigating the city & arranged affordable/professional transportation to & from the airport. The apartment was clean & the perfect size for 4 couples (we each had our own bathrooms). It is not in the nicest looking part of town (lots of graffiti) but very close to the metro & we felt safe. We would definitely rent again!