I WOULD NOT STAY HERE. I’ve stayed in many airbnbs in Europe and this is my worst experience. We were told the day before to contact them once we had details regarding our arrival so we could arrange a check-in. When I began messaging and texting the next day, I received no response. When I finally received a response we made our way to the apartment. But the air conditioning was broken. We stayed in 90 plus degree heat for hours trying to give the repairman a chance to fix it - the host took off to check other people in and we were left with the repairman instead of enjoying Rome. Unfortunately, it couldn’t be repaired (he couldn’t make time to fix it until after we left). By that time it was too late to move to a hotel. So, we had to stay a night in a very hot apartment, find a hotel, and move the next day. Of course they are now trying to charge us for night and a cleaning fee for an apartment we did not want to even stay in given the heat. Pls be aware. I would never stay here again. Or with this organization.