We were very disappointed with this stay. The hostess was unprofessional and disrespectful. Our check in was cut short because she had to run personal errands. She did not show us around the kitchen and common areas. The house manual and rules were in Italian so while I was trying to translate them I misunderstood the kitchen rules. My boyfriend and I cooked a late lunch, cleaned the kitchen and all the dishes. When we got back for the night the Hostess yelled at us about using her kitchen. After apologizing many times and telling her it was a misunderstanding she continued to be aggressive and reprimand us. The lack of respect and level of unprofessionalism she portrayed made us scared to tell her that the bath towel in our room was dirty, there were numerous bugs on the bathroom floor, and long black hairs in my pillow case and towel. We were also too nervous to get the rest of our food we payed for from the fridge because we did not want to get yelled at again. I would absolutely not recommend this place to stay.