Matteo’s communication was above average. Couple days out he checked in to see how you were doing and after checking in he provided wonderful local spots for food. Really made it seem like you had someone looking out for you on your next step. He even hooked us up with a ride to the airport after our trip was concluded.
The place was in part designed by him and was super cool with the spiral staircase and fire department slide pole - although we didn’t use it.
Location was A++. 5 min from Colisseum and 10min from Forum. All within 30min of all the major sights.