Stefano was very chill and laid back, helped quickly resolved a very confusing conundrum I faced staying there between me and another guest with calmness and by taking ownership as a host of the place. I appreciate good customer service especially coming from 8 yrs of customer service experience.
As for the Place was just as pictured really cool and highly highly recommend it if you in to gaming systems and straight up nerdy fun stuff lol. I will def return again if I ever visit Rome :)