Luisa was very friendly since the first text, she took care of our needs going from airport to the house and back, she contacted the drivers and of course we took care of payments but it was something that she scheduled for us, drivers were friendly helping us with our extra luggage. At our arrival we got late night from the aiport and she was there to open the door and show us the entire place would like to mention that she didn't charge us for late arrival wich most of others do.
She provided basic needs on kitchen and laundry. The hause its big and clean and very nice decorated, we felt like being in our own home. When leaving she took some of her time to dtep by and say Bye . Very close to Vatican we did a 15 mins walking Some grocery stores very close as well