My partner and I absolutely loved our stay here. I purely chose this place based on everyone's reviews and I'm glad I did. We didn't meet Pina as our times clashed with tours and her work but her sister met us on arrival and was so helpful, the trains were not in service due to maintenance so they had outlined a map for us to catch alternative transportation.
The home itself is clean modern and thank goodness for the air con! It has a washer and dryer which helped out a lot. The 24hr supermarket close by is perfect and so damn cheap (maybe because NZ is so expensive) my partner loved the 3 pack peroni beer for 99c.
A phone was left for us to use and almost every day Pina kept in touch with us to see if everything was ok, we asked Pinas sister if she could call us a taxi and as she tried to organise this for us, Pinas husband Leonardo was kind enough to jump on his bike and look for a taxi as there were none available, just not sure why when we got into the taxi the meter started at 9 euros, maybe a call out fee?
I would recommend this place and if I ever do come back, I'm coming straight here :)