My husband and I booked this as our first AirBnB experience. We were celebrating our 1st anniversary.
Everything about our stay was PERFECT from beginning to end!! Federica was in contact within a week out - she and her friend picked us up at the Roma Termini station so we didn't have to switch to the metro or walk. She gave us a tour of our neighborhood before we ever got to the apartment - showed us the local metro stop, the best gelato shop and restaurant, as well as where the colosseum was (within 1/4th mile). The neighborhood is quiet, but only two stops away from the inner city - a perfect location for a longer stay such as ours (5 nights) FYI it was 10 PM - and Federica didn't mind at all!
When we got to the room, I was overwhelmed by how nice it was. She provided a bottle of champagne and strawberries for our occasion. There was a traditional "turn down service" with chocolate on the pillows, fresh sheets, fresh towels, and toiletry items each day. She graciously provided a mini fridge filled with water, and juices. There is an elevator to the apartment on the 2nd floor - works perfect for luggage.
The WiFi worked great, and she provided us with cappuccino and crossaint every morning at the downstairs shop. There was also a map at our ready to take with us!
When we left, Emmanuel drove us to the train station. Once again, we didn't have to walk two steps out of our door. He was just as wonderful as his wife!
This place is every described and more! The hospitality is more than a hotel would provide, with a local authenticity. I remember Federica saying they just opened the rooms in April - it is obvious. The bathroom was as large as American Bathrooms, the Bed was King size, and the air conditioning was just like home! I am surprised they do not charge more! I recommend this to any and everyone. My husband and I will most definitely stay here again.