We had a lovely time staying at Raffaella's apartment! Before we arrived, she contacted us to ask how we wanted the beds arranged for our party of three people which was very thoughtful. She was also very flexible with our check in time and was able to meet us after we figured out how to get from the airport to her apartment. Her son speaks excellent English and was there during check in to help us get settled. He also helped answer some questions about transportation and some other things during our stay in Rome. The apartment was very clean, cozy, and as pictured. All of the beds were comfortable and had fresh linens. Plenty of extra blankets were available in addition to lots of clean towels. The kitchen was fully stocked for cooking (pots, pans, utensils, dishes, etc.) and also had some nice essentials like oil, butter, bottled water, spices, fresh fruit, and some yummy chocolate pudding for those of us with a sweet tooth. There is laundry in the apartment and some detergent was provided. Check out was equally as flexible and simple as check in. The location of the apartment is fairly convenient but you will probably need to take a taxi or bus to most tourist attractions in Rome. There are a couple bus stops pretty close to the apartment. I would suggest doing some research on the public transportation in Rome prior to your arrival so you're prepared. Google Maps gives pretty good public transit directions for Rome. I would absolutely recommend Raffaella's apartment and want to thank her and her son again for a very pleasant stay!