Nicolo went above and beyond for us. The airline delayed my bike bag and Nicolo helped me work out the details with the courier and went out of his way to accept it when it arrived. His commutation was excellent. He arranged transport for us from the airport. The apartment is well located, clean and has all the amenities we needed. Nicolo stayed with us when we arrived and gave us a tonne of really helpful info about Rome's attractions, customs and restaurants. I can't say enough about Nicole's hospitality. I wouldn't hesitate to stay again. Thanks Nicolo.