Tatiana and Dario are well-seasoned hosts. They are quick to respond and are thorough with their explanations. They have developed a very streamlined system to help check-in be as painless as possible. Even though the apartment is located just off a busy street, with narrow entrances and exits, and in a sometimes active ZTL zone, Tatiana and Dario have created a manual that you can preview beforehand to help your arrival be as smooth as possible. The manual includes clear photos, instructions and helpful tips. They also use a mobile key system that allows you to open the doors using an app! I love this feature because it allowed my family to arrive a little later than planned without having to bother the hosts to have to change their plans to meet us at the door. The apartment itself is very elegant and well-kept. It truly is a cozy home-away-from-home, having all the amenities necessary for an extended stay. Parking was a bit of a challenge for us due to the size of our SUV. In the end, after relying heavily on our bumper sensors, we were able to fit our SUV in the garage leaving the door open. We had no concerns about our vehicle's safety. The only difficulty we had was trying to take warm showers at night. We were only able to take them in the morning for some reason. Other than that, we had an enjoyable stay in Rome, thanks to the location and comfort of Tatiana and Dario's apartment.