Words will not be enough to describe the love and hospitality Anna and Frank showered on us! My husband and I travelled to Italy in the month of October and this was our first ever Airbnb experience. We landed on a cold rainy day into Rome without any way to get in touch with Anna but her map and instructions were so precise that it didn't take us too long to find the place. Their beautiful house is a short metro ride from the main train station and a 5-7 minute walk from the metro station to the house. Since we landed a few hours later than expected Anna and Frank were waiting with food and coffee to welcome us. From the moment we arrived, Anna and Frank were so warm and loving and welcoming! They made us feel at home right away. As soon as we had eaten they showed us around the house and to our room! The Room.. Is just beautiful.. Warm and comfortable; just like home would be. They had a little welcome kit for us with fresh towels, toiletries, water and some juice. There is also a medical kit, hair dryer, hair iron, maps, books on Rome and a lovely little book with recommendations for restaurants and thing so do, that was so thoughtful. They also had a kettle with a lovely assortment of teas and biscuits for us to choose from. The bathroom, a shared one, was so clean and tidy and fully equipped with hot water and everything else we needed. Oh and I have to mention their gorgeous dog, Galateya, who is so adorable and loves to be petted. Anna and Frank helped us pick a place for dinner that night and were waiting for us with some espresso and limoncello when we got back. Anna's breakfast the next morning was amazing to say the least, with home made bread, a variety of juices, jams and spreads, cakes, tea, espresso and yoghurt. Since we had a long day ahead of us she was so kind to pack some sandwiches for lunch in case we missed it. When we got back they took us to this brilliant Roman restaurant, which is their favourite place, and we throughly enjoyed our meal. They then took us for some gelato and drove us around town to discover some Roman secrets and enjoy Rome at night! The next day, Anna again packed us some lunch to go, for our train ride and Frank helped us get to the station with our heavy bags by dropping us! They truly went out of their way to make us feel comfortable and at home. Well, I could go on and on about Anna and Frank and what amazing hosts they are, but honestly, words will not be enough. As a first timer in Airbnb, they set the standards very high. And I believe that there is no one who can match that! So to everyone who needs a home way...