Barbara kept in touch with us up to our arrival and was on time to greet us. She made us feel very welcome and provided good information about the flat and the area. Nothing seemed to be a problem, we had wanted to move the beds arounds a bit.
After Barbara left we had an incident with a child pulling a door shut and we were locked out one of the apartments that we had left keys and phones in. Barbara got her inlays to come round almost instantly to help us out. We had a lovely stay in the apartment and it was perfect for two families sharing, allowing us plenty of space for the parents to sit in the evenings with the lovely balcony giving us views down the street to the main square in Monti.