I can't imagine a better welcome to Italy than meeting Paola. She loves her city and, more important to us visitors, loves to share it with others. She had Mauritzio (who was wonderful) pick us up at the airport and take us right up to the apartment on the Spanish Steps. The apartment's location is ideal; you are within walking distance of all the sites in Roma. In addition, everything in the apartment was in excellent condition. The restaurants Paola recommended were outstanding and she even helped us set up our reservations. She sat down with us to explain the area and had maps to show us how to get around. Her kindness and assistance (restaurant reservations, setting up tours, etc.) far surpassed our expectations; Eva, the tour guide Paola set up for us, was knowledgeable and personable. And, of course, the apartment was lovely. As other reviewers have stated, the bench on the patio was our favorite haunt in the late afternoon/evenings... drinking wine on your private bench on the Spanish Steps is a once in a lifetime experience. Thank you, Paola, for making our stay in Roma everything we thought it would be and more. Grazie!