Sergio made our trip to Rome comfortable and effortless. Even though he was away check-in was easy and he was always easily contactable. Any questions we had he answered very promptly and all rooms are provided with lots of local information. The rooms were beautifully decorated and very clean. It felt a little out of the center but this made it lovely and quiet, we enjoy a good walk so didn't bother getting public transport and getting into the city took around 30 minutes on foot. Overall loved our stay and would happily recommend to a friend/ stay here again ourselves.