This was by far my WORST Airbnb experience. WHY?
1) This place was the DIRTIEST Airbnb I’ve ever seen. There was visible mold in the shower (you could smell it too!) and the floors were dusty like no one’s been in the house for a while, the sheets too! We bought a mop to clean the floor ourselves. The towels seemed unwashed as the fabric would come off on your skin.
2) THE STAIRS. These are windy dangerously narrow stairs. If you are traveling with an older or bigger person, do not stay here as there is no solid rail to hold onto. The stairs are windy and so narrow it is nearly impossible to bring your luggage up and the host will not help you.
3) The host was not responsive at all. Francesca didn’t greet us, her colleague Sebastian did. First of all, this house is managed by a company, it doesn’t feel like a home whatsoever. We were greeted by Sebastian who gave us the keys, he didn’t help with our luggage (which Francesca said he would), and when we asked for an extra set of keys he said he’s send someone and then never did and he never responded to any of my texts after. I told him about the mold, the TV not working, the dust etc. and he never responded. Francesca didn’t respond either.
On the day of our check out, the cleaners walked in on us 40min before check out time and when I reached out to Sebastian, he STILL didn’t respond.
I never write reviews, but this experience was so bad I don’t want anyone else to ruin their time in Rome because of this. We tried to get another hotel but couldn’t find anything within budget - it is peak tourism season in the summer. So do yourself a favor and get a better place.