First off - we did NOT stay in this apartment. Approximately a month prior to our trip, Guilia messaged me advising this apartment was not available (which was annoying since we booked 5 months earlier) with no explanation as to why it wasn’t available to us. She gave us 4 other apartments to pick from so we picked this one - https://abnb.me/lawLcmjCkW
I should have read the reviews prior to picking that one.
Photos do not show a true representation of the apartment. While building is old (what building isn’t in the heart of Rome?), the place needs a serious cleaning and the bathroom needs a complete refresh- mildew in between the tiles, weird constant odor (probably just old building smell) coming from bathroom. The couch had a slipcover over it- and it was filthy and had stains all over it. Months earlier, Guilia said it was ok to check in at noon as we wanted to refresh ourselves (we were taking red eye from the States).
Few days prior to check in - Guilia messaged saying she was not going to be available but gave me Antonio’s name and phone # to coordinate with for check in.
As we were heading to the apartment, I called him. He said the place wouldn’t be available for checkin until 1. I explained Guilia said it was ok for a noon checkin. There was a language barrier so we ended up texting via WhatsApp.
Long story short - it took us a long time to get into the apartment/ they still had to clean the place from prior guests/ upon checkout- they didn’t even wait for us to leave before having the cleaner come in to start cleaning while we were at breakfast. It was annoying that on check in (at 12:30- place was dirty, and upon checkout (which Antonio told me 10:30) - they were cleaning the place at 10 am with our luggage still in the place.
Wish we would have to pushed back when they wanted to switch us to another apartment. We should have just cancelled and found another host/apartment. But we figured, it was one night only so is it that big of a deal? No not really but if you plan on staying more than a night, I would have been extremely disappointed with the place we ended up staying in.