Communication with Monica was 1st class, she was extremely pleasant. The apartment was well fitted out and spacious. The location was fantastic, 10 minute walk from the main train station. Great view of the Coliseum from the window. Four doors down was an amazing little bar that the locals go to. Big selection of wines, with tasting, and snacks that the owner prepares at the bar (his mother makes one of the meats). We spent 2 of our 3 nights there, unfortunately 1 night it was closed!