We arrived about 2 hrs before the ETA we notified Giovanni and he checked us in with no problems. The room is wonderful! Spacious, bright, and the bathroom is very clean. Giovanni also gave us tips on traveling around Rome. The place is very close to the Quatro Ventti train station, which is convenient for those traveling airport/train stations. There's also a bus nearby that takes you to the city (inclu. colosseum and termini)