Manuela and Laura were great hosts in terms of their communication, flexibility and general helpfulness. We also made use of their local tips, and the wine they left us was a lovely touch (and delicious)!
However, there were some things that would have made our stay more satisfactory.
Mainly, the mattress in the bedroom is exceptionally uncomfortable (as other reviews also mention). It seems to be very old and gives zero support. We didn't sleep well at all, and ended up using the sleeper couch, which was far more comfortable. Considering the high quality of the apartment overall, I would have expected the most important feature (i.e. the bed) to be better, to ensure being well-rested while on holiday.
Also, some of the basic kitchen elements were lacking (we specially requested a microwave, which Manuela did provide – thank you!) We got the impression that the apartment is intended more as a hotel than a space to actually live in, which created some minor but unnecessary inconveniences throughout.
Also be aware of the noise levels due to the restaurant/street outside. Over the weekend, the noise from the street was exceptional. We would not have managed to sleep without earplugs. The weeknights were not as bad, but just something to be aware of.
The highlight was of course the cleanliness, antique aesthetics, and extremely convenient location – there are several bus stops very close by, and all the sites are within walking distance. The driver organised by Manuela was also excellent, and we were very grateful for his service – grazie mille!
Overall, despite the negatives I've listed here, we enjoyed our stay and appreciated the hospitality, friendliness and professionalism of Manuela and Laura. If you need anything, they will be happy to help. I would really just ask that the mattress and basic kitchen amenities are attended to, to make this the perfect Rome Airbnb.