check in was easy and straight forward. we did have a few troubles with a few things which affected our stay. the listing was advertised to have cooking oil but there were none, we were also staying at the property for 3 nights and only had 1 toilet roll, despite asking the host for additional toilet rolls and for the missing cooking oil, the host was reluctant to supply them and we had to purchase our own in the end as we did not want to waste the food we bought which was not convenient as we had to then carry these two items with us on our travels. the kitchen plates and cutlery needed cleaning as there were several water stains on them but this is managable. the property is nice and located in front of the vatican and 30 minutes to the centre via public transport. we had an unpleasant check out experience, the listing said check out at 11am, but the cleaning lady started unlocking the door at 10.30am and was surprised we had not left yet and showed frustration that we were still inside packing. we then left the property at 10.55am and she seemed to have thrown a tantrum in italian, this is mangable but if you are changing at 10.30am this could be more of a surprise to you with someone entering. the hosts should really tell her. thanks, Rome was great