Claudia contacted me by email the moment I booked to touch base and let me know she was there to help with anything we might need. She was easy to communicate with to arrange checkin and directions. Once we got there we were immediately welcomed with tea and snack by both Marco and Claudia. We felt right at home and really enjoyed their company. The place is exactly as pictured with plenty or storage for clothes/ luggage etc. The bed was very comfortable and the bathroom large. there was always fresh water in the room, great wifi and lighting. They have a very nice home. They clearly love what they do and it shows. the breakfast was superb and plentiful. It was easy to get around with the subway so close.( just down the block) We usually took it for 4 stops to get close to the Vatican and then walked to city centre from there. Very worth the small distance. It was so quiet at night though there were nice shops and restaurants close by. I would recommend this B&B to anyone!!!!