Sara was very easy to work with and was prompt with her communication to me as well as replies to my questions. She was very welcoming when we arrived and allowed us to drop off our bags before check-in since we arrived to the city a bit early. Principessa Trevi was quite spacious and clean, just as described and shown in the pictures. The beds in both bedrooms were quite comfortable, and the heater/AC unit worked well to keep the temperature controlled while we were in the unit. The location is excellent (30 meters from Trevi Fountain, which is beautiful!), allowing us to walk to many sites as well as public transportation. Because it is in such a central location, we could hear a lot of noise from the street during the day. However, this was not a problem at night.

The lift was helpful in getting our luggage up and down to the apartment, and the wi-fi worked very reliably. Overall, a very pleasant stay!