Sharing my experience right from the time of booking the apartment to my stay and interactions with Mirna and Flaminia.
Mirna and Flaminia own multiple apartments, I initially booked San Saba since it was available on Airbnb but was told by Mirna that it was booked for someone else and instead she asked me to change my booking to piccolo aventino which I did for 3 nights. 2 days before our travel I reached out to Mirna for help in arranging pickup from the airport and finally managed to get a response a few hrs before our flight. But for this Mirna has been very prompt in responding to messages.
Emiliano is an English speaking driver who came to pick us up from the airport. He dropped us at the apartment some half hour drive away and Mirna and Flaminia met us there to hand over the keys and run us thru the apt and its amenities and workings. Very professional indeed.
Piccolo is an excellent place. Compact for a family of up to 4 people and tastefully decorated and nicely done up. The hosts were gracious enough to stock the fridge with some milk and juice and some crackers too. Well stocked kitchenette and bath .. Overall my wife and daughter loved it.. The apt even had a nice patio with a table and a few chairs that made our breakfasts very enjoyable..
The apt is 5 min walk from Circo Massimo metro and a similar distance from good cafes and restaurants and supermarkets and very convenient and in a quiet residential area and very posh. ATM and a fuel station is also nearby.
In the interest of being transparent and objective and with the intent of keeping fellow travelers aware, here are a couple of things which I believe could have been handled better.
When we checked in, we were told there was an additional cleaning charge of some 30 €. Normally most apts on Airbnb list this in their breakup of charges in order to be transparent and I was surprised since there was no mention of it when we booked the apt. We were also asked to pay a Rome city tax (I believe) for the three of us that came to 30 € for 3nights.
We got locked inside the apt one day due to a confusion arising out of one of the many locks on the front door and a sticker next to it that says "don't touch" or something!! One wud hope that the lock itself wud have been immobilized if it wasn't in working condition and kids are prone to touch it! Thankfully for us Mirna's English speaking husband was our saviour and he jumped in through the patio area and helped us gain freedom.. I hope Mirna gets this fixed.
Despite these we loved the apartment and would gladly go bk and stay in another of Mirna's apts in future.