Guido met us in person, and helped us with our baggage, my husband was suppose to come before my friend and I but got lost, Guido stayed and waited for us despite the time difference and showed us around the apt, He even took us outside and let us know where things were located like shops and restaurants. The only issue we had was with the with hot water and he was there to fix it within minutes and then no problem at all. The communication was outstanding. We loved the air bnb and it’s very comfortable. Guido even held our luggage after check out and booked us a car to the airport. The apt was clean, so cozy but at times loud because of the street in front. When we come back to Rome we will definitely book with this host again, he was so kind and caring and the place was amazing. He is the meaning of a super host and I’m so so so happy I booked with him.