Anna is friendly and welcoming, and so is the neighbourhood the flat is in - the neighbours were very kind in helping us when we couldn't work the key in the gate and they let us in. It's a very charming street and very easy to get to and from the metro.
The keys were an issue; on the first night, we couldn't find any to take with us when we went out to dinner (so we could let ourselves back in) and on the second day, when we had the right keys, the gate was stuck and we only found out how to use them when we were back inside. (After being buzzed in by the neighbour)
Besides the slight issue with communication, which i mainly take blame for because my italian isn't good, the stay was pleasant and it is a nice flat with working facilities and comfortable beds. The pets are wonderful and so friendly, they were the highlight of the stay.
Would recommend for a short stay where you will be out a lot and need somewhere easy to get to.