We loved our stay! Everything was just as listed on the site. We arrived and met her at the place. He was very patient and helpful with getting us situated. We felt very comfortable and safe. Maria is such a gracious host. She went above and beyond to help us throughout our stay in Rome. She even helped order us a cab as we couldn't call or connect to their website online. I would highly reccomend her place. Bonus: everything is within walking distance (if you don't mind walking about 30 min to get to Piazza Novana or 20 min to the Vatican Museum). Can't really say anything negative. :-)