Paolo was so accommodating. His response time to all our questions was super quick. He provided our toddler with a highchair and crib. He also scheduled private transportation from and to the airport. This was incredibly nice since the airport is over an hour away by local bus. The driver was at the airport waiting on us and took us straight to the apartment where Paolo was there to greet us. (This was a separate expense from the apartment price) He also made restaurant and sightseeing recommendations, which were all GREAT. The apartment was clean and welcoming. Great location! Just around the corner from the Manzoni metro and bus stops (about 2 minutes walk). The Colosseum/Roman Forum/Palatine Hill are within walking distance (10 minutes walk). We walked everywhere our first day, from the apartment as far down as the Spanish Steps (about 40 minutes). We stopped at several places along the way. This was a great way to experience Rome! Overall our experiences with Paolo and his apartment were fantastic!