The apartment is nice and well kept but I was extremely disappointed when I realized that the owner, Ludovica, does not fit the lowest common denominator usually applied within the Airbnb community. Why? Because the 4th day of my one week stay.... a bathroom + water problem ruined everything. The sewer smell in the bathroom became really unbearable; keeping the only window in the apartment open was the only solution to breath decently. But the point is... a tiny flow of water in the shower happened also to turn completely cold. COLD WATER in mid October in Rome is definitely a bad thing. What's worst my girlfriend arrived the same day from the United States. After a 12 hour flight she could not shower because the water was frigid. Imagine the disappointment and the inconvenience for my girlfriend and myself in that situation (it was supposed to be romantic!). We had to move to an hotel nearby, an emergency step that resulted in an extreme high cost. I wrote to Ludovica - who was unavailable on the phone - 3 emails asking her politely for a refund since the apartment failed to be livable because the cold water issue; a simple, honest and fair REFUND for the following 3 days (payed in advance) for which I actually did not use the apartment because we had to leave. When we had to move to the hotel I diligently left the keys to Camilla, Ludovica caretaker, who was more surprised and sorry than myself. No way, Ludovica did not bulge: she sent me a couple of emails repeating NO REFUND, "let me know if I can help". This episode is very symbolic, I am saddened and convinced that greed should not be tolerated in the Airbnb community, we don't like people who run a business with zero consideration for their nice guests. ​