Upon arriving, our host had arranged a taxi driver, who was prompt and extremely friendly. He took us to the flat from the airport (maybe 45 min drive). It cost $45. When we arrived at the apartment, the host had also arranged for a man named Joseph to carry our oh-so-heavy suitcases up the 4 flights of stairs. This was a very pleasant surprise, as I am not sure how we would have done this ourselves. The host's mother, a very friendly woman, was there to greet us. She said Joseph, the man who carried our bags, worked for them, and for us not to tip him. She was so very helpful and friendly and she went through how to turn on A/C, TV, kitchen appliances, etc etc. in the refrigerator there was water, beer, juice, and wine. There was also fresh fruit. There was a list of their favorite restaurants. She absolutely could not have been any nicer or more accommodating.
The apartment is beautiful, almost like staying in a museum. The private outdoor rooftop terrace was gorgeous with all its flowers.
The A/C unit in the main living area worked GREAT. The other A/C unit that cools the bedroom, didn't work quite as well, but it did work. This a/c unit is located in the room outside of the bedroom. My advice is to shut the door and put the A/C on full blast in order for the bedroom to be cool enough to sleep. If you take these measures, the room will be cool enough, but you have to shut the door while you're away. Rome is HOT during the summertime, and it requires a/c on full blast with door closed to be cool enough in the bedroom. ( I am more hot natured than the average person I would say)
I slept on the pull-out sofa. The mattress for this sofa is very thin. I found that it is much more comfortable to take the couch cushions off the couch, place them on the wooden sofabed platform, then place the thin sofa-mattress on top of the cushions, and use the fitted sheet to hold it all together. The room with the sofa bed gets really very nice and cold.
The apartment is located in a wonderful area of town with lots of shopping and wonderful restaurants. The absolute best restaurant is Osteria something right down the street, where the women are rolling out the dough in the Window of the restaurant to make homemade noodles. The fettuccine bolognese here is AMAZING!!
Overall, this is an amazing Airbnb. The host also ordered us a taxi to go home and Joseph was there to take our bags down the 4 flights of stairs. I give this place 5 stars! The host was so very accommodating and organized. I absolutely love AirBnb. It has never let me down yet!