Carlo was very helpful communicating check in, getting us a taxi from the airport to the apartment and meeting us there to get settled in. The pros of the apartment are the location (close to shops and restaurants in a great neighborhood. Also very close to the colosseum) and the size (great space for family). The cons of the apartment are that it needs a deep cleaning and the kitchen needs some updating. The second bathroom had a bad odor and the shower didn’t drain efficiently so we barely used it. Overall the best part of this apartment is the space and location.