Barbara was very friendly. We arrived late at night, but she had made all the arrangements for us to get to her place easily. Even though she could not make it, her friend was there to provide us with the keys and necessary information. She also provided us with a complimentary breakfast coupon for each day of our stay :). The house is neat and clean and has all the amenities for a comfortable stay. Barbara made sure that we had a comfortable stay. Would definitely recommend it for a stay in Rome.