Pina was very clear in her communications, her responses were prompt. The apartment is very clean and a really good deal if you’re a couple traveling in Rome. Pina was kind enough to allow early check-in for my mom and me, and she even called a taxi for us to take us to Termini the next day. Side note, the neighborhood has been recently populated by Chinese immigrants, and there is actually a pretty good Chinese restaurant right across the street from the apartment in case you tire of pasta and cheese after a few days.