Gianluca was amazing and very accommodating. He allowed us to leave our bags early until check in and also leave our bags after check out so we could retrieve them in the afternoon before our late flight. He provided snacks, breakfast foods, tea/coffee all included in the stay for all guests. Room was very comfortable and clean with sheets/towels being replaced during our stay. He went above and beyond providing a laminated map with highlighted store (supermarket, print shop, train station, and food/restaurant areas). Bus stop was also located right outside the building and Roma termini 5-10 min walk. We had an amazing stay!!