I felt like checking in could have gone smoother. She wasn't very responsive leading up to our stay, which was stressful since we were traveling from the US. Our flight got pushed back by 2 hours. I kept her informed the entire time, but i felt like she was incredibly annoyed with us being 2 hours later. The rooms and bathroom were smaller than it seemed in the photos. The main issue we had was drain gnats. They were in every room and not just a few. I killed 5 in the bathroom in a matter of 30 seconds. Unfortunately, they just kept coming to visit. If you stay here, highly recommend taking the metro.