Emanuela was able to accommodate my arrival time changes that occurred due to bad weather and flight changes. I so appreciated this. Her response to my updates regarding arrival time were always prompt and helpful. The flat consists of two separate locked bedrooms, each with a clean bathroom and adequately sized shower with great hot water. Breakfast was prepared in the common space kitchen and consisted of cappuccino, juice, panetone, preserves, and toast. The location is excellent -- 1 block from Rome Termini station. The Mercado Centrale food court offered many food and beverage choices and was a fabulous place to a meal or to hang out. I would definitely return here.