Alla was very warm and welcoming, responsive, and accommodating. From the start, she helped with transport to and from the airport, arranged to hold our luggage and provided recommendations on restaurants and local sites. The apartment was just as it presented itself on the site, and was spacious for all. Both AC & heat worked well, and was easily adjusted for everyone's comfort. Windows were "city quiet" , so apartment was The terrace was a great place to have morning coffee and Italian treats. Kitchen and Dining area were great for breakfast and few nights we wanted to "stay in". Location was key , walking distance to central areas, shopping, provisions, and most sites. Additional transportation (Taxi stand) was a quick walk to Piazza del Popolo . Scooters (to rent) were always fun to find for our night time excursions & gelato! A memorable trip overall and Alla helped with that!