The quality of the place far exceeded our expectations. The apartment was clean and seemed like it was recently redone. The pictures don't even do it justice. The view over Roman rooftops and the nearby church are also very nice. You just have to get passed the first impression when you open the door of the building and walk passed the trash area.

The neighhood is very central, 5 minutes away from the Pantheon, 3 minutes from the old ghetto, with plenty of nice restaurants/cafes all around.

The keys were given to us by the people who run the "stow your bag" luggage storage business down the block so we never actually saw Rosa, but she was very responsive and very nice when we had to ask her a question.

I guess the one downside of the apartment looking so new is that it does not really feel like anyone lived there before us. If you are looking to experience somebody else's place and care about that, then it might be something to keep in mind as the decoration, while nice, is very impersonal. Anyway, me and my wife did not mind at all.