We had an amazing time in Rome, since our arrived Lavinia communicated awesome with us, we got a bit late than expected since we got a lil bit lost looking for the flat (it was our fault we didn't read well the directions) but her daughter was waiting for us at the flat. we loved the room, it was clean, big enough, it has a private bathroom that's a plus and we also got snacks. the flat is near to the metro which make it easy to explore the city! I 100% recommend stay with Lavinia