Augusto was on vacation when we arrived however he had his sister there to get us situated when we arrived. Even though he was gone he was still very accessible by text whenever I had a question that almost never was about his place just about the area or whatever. We were very very happy with his home it was to be our last stop before coming home and we had a travel snafu so we ended up getting there 2 days early which he was thankfully able to accommodate. As I said we were extremely happy with the place. It was the nicest place by far we stayed at in our month long trip (nothing against you Venice) the house had all amenities that we could want as well as fast WIFI. He had tons of fresh fruits for us a couple bottles of water and a bottle of wine as well as some coffee which was greatly appreciated. The home was extremely clean and comfortable and the neighborhood safe and convenient. If he will have me I will stay there again when I return to Rome in Two years with my husband.