One of the bathrooms is not en-suite, the air-conditioning in the pink bedroom did not work (as also noted in a June review), there is a staircase between the entry level and the elevator, the kitchen was not adequately equipped, the beds were not comfortable, the luggage drop is not on-site (it’s a business down the street), street parking is impossible and there is not parking on the premises. Response time was slow (about a week) on three occasions and no action was taken when we informed Silvia of the air-conditioning problem immediately after arrival.