First off, we chose Airbnb to have a home feeling experience. Pinas apartment was nice and clean but we felt that there were too many house rules, chores and cleaning up to do otherwise we would’ve been financially penalized. Of which we already paid in cash upfront of 45 Euros. There were lists of house rules, Like if the dishes had any food crusts on it, we would’ve been penalized 35€ (the house rules stated), but we were not provided dishwasher soap (there was a tiny bit of hand washing liquid) and that everything had to be put away were it came from. We found this to be absolutely unreasonable when she was demanding that we clean up everything, put them away, etc.
Upon arriving we found that we only had 3 rolls of toilet paper for 3 people for 7 days and when I asked her about it, our host just shrugged her shoulders, meaning, this is what you get, like it or not. Other essentials were extremely sparse as well. No fresh unused soap or shampoo. No salt, olive oil and a tiny amount of crappy instant coffee. Not even a pasta spoon or sharp knife to prepare a meal with. Pina was listed as a super host yet didn’t offer super host treatment.
Our impression was that Pina was using previous guest leftover items to provide for the next guest. Our experience was not entirely negative but was disappointing. The apartment was in an interesting, lively neighborhood but our host and her approach did not make us feel like this was a home experience.