Upon our arrival a very warm and energetic Francesca was there to greet us, show us all around, talk about the area and answer any questions we had. She offered to book us an airport transfer, which turned out to be a fantastic idea. Francesca also had biscotti waiting for us to snack on. We loved the neighborhood, minutes to the Colosseum, yet interesting little neighborhood away from the crowds. Everything in the flat was as shown , comfortable beds, nice linens and towels etc. and furnished with a creative flare. The only thing I would caution is to make sure Francesca has you practice how to lock and unlock the door so that you understand the little twist required. Once you know, it is easy. All in all a wonderful oasis right in the middle of Rome. I recommend it.