Barbara was very quick to respond and helpful in arranging airport transfer for us which was a big help. The location is simply perfect, 2 min walk to Campo di fiori (the best piazza in Rome! Live music and patios with chill vibes, treat yourself to a negroni cocktail or two) Eat all the pizza and gelatos in Rome!!! The place is exactly as it shows, no frills (or windows) but was the perfect base station in an awesome location. Highly recommend and would go back should the trevi fountain tradition turn out to work...