We stayed 3 nights in Sept 2014. We did not meet Lia in person (she was in Milan) but communication with her was good. She provided instructions on how get the keys and enter her apartment with no trouble. We took a shuttle bus from the airport to the Termini train station then a taxi to her apartment. There is also a taxi stand just around the corner which is handy when you depart. Her apartment is on the 5th floor with no elevator but if you are able to get your luggage up five flights of stairs it is worth the view from her terrace. All sights are within easy walking distance - especially the Pantheon! The apartment is small but very functional and can cozily fit 3 people. There is a comfortable double bed in the loft area. The staircase up to the loft is narrow with winding steps. There is also a large long couch that was comfortable for one adult. There is a clothes washer (no drier), stovetop (no microwave), hair dryer and iron. No Wi-Fi. The apartment is air conditioned. The bathroom is very nice, water pressure was good and we never ran out of hot water with 3 people. The shower stall can be tight quarters for a larger adult. I would recommend her apartment.