Claudia was very nice and extremely helpful! We arrived early and left late and she allowed us to drop off and store our luggage both times. She shared a lot of information about Rome and arranged a van to get us to the airport. The apartment was comfortable for our 5 adults but a little tight with the sofa bed out. We spent all our time in Rome exploring so it wasn't a problem. The apartment was clean, quiet and comfortable. We would definitely come back!