When we arrived at the address Elenora was there to meet us. She took us up to the apartment and gave us keys, etc. She was very, very pleasant and helpful. We asked about a car to take us to the airport on Sunday morning. She arranged it and changed it when our flight time was changed. The apartment was very clean. It is in a beautiful well maintained building in a great neighborhood. We were able to walk to everything. We would definitely stay there again.