Francesca wasnt in town but we were in contact with her husband when we arrived which went really well! the apartment was clean and just like in the pictures except that we thought there were two bedrooms which wasn't the case. but the two bathrooms are really nice! the location is great with lots of cafes and restaurants nearby and also not far from the tiber. towels were provided and Francesca was very kind about the check out time because we wanted to check out at 3 pm. That was really convenient so thanks very much Francesca! We had a great time!