Claudia and Marco were very helpful as soon as we flew into Rome. She gave us detailed instructions in getting to the accommodation, about taxi's and buses as well as carrying our heavy luggage up to the apartment. There was fresh fruit, snacks, and milk in the fridge as well as recommendations for restaurants. The wifi worked well and the rooms as well as bedding smelt and felt like a lovely hotel. The apartment is near everything you would ever need including the Pantheon and heaps of restaurants. Claudia was very quick to reply to all my queries AND was so helpful returning my watch wich I manage to leave behind! The apartment is exactly what you see in the photos. Would recommend!