Giovanna was incredibly friendly and full of information when we needed it. She greeted us with a smile and was very efficient in explaining how things work and where everything is in the apartment. Throughout the stay, it was great to know that she (being a local and in the know) was a text/phone call away with whatever information we might need including taxi, difficult to get, last minute museum tickets, shopping, restaurant advice, etc. For a family with children, it is an ideal place to stay, safe, clean and comfortable to come back to at the end of a long day of sightseeing. I loved the fact that there was a kitchen fully stocked with all the necessary utensils, in case you prefer to cook. The nearby market proved invaluable, jam-packed with a wonderful array of vegetables, fish, cheese and fresh mushrooms without the touristy price tag. Since Trastevere is not right in the centre of the main attractions, the market is geared predominantly for the locals and is not pretentious. The transportation to and from town runs a 24 hour service, unlike most of the other lines. All in all a very enjoyable stay! Highly recommend.