very poor communication during and after the reservation, very late instructions on the details of the check in it self, extra bed charged which was not part of the arrangement and reservation ... due to family and children I did not want to enter into additional conversations by phone when I was already on site. .. after a long conversation I finally got the keys from the apartment, a very stressful situation for no reason .... the apartment itself is decent, a lot of noise comes from the traffic around, we didn't cook but there was a strong smell of gas in the kitchen itself, we kept at night open windows. Not a pretty experience