Enrico and Maria Laura made our first experience with Airbnb an exceptional one! Enrico answered every question I had immediately. He arranged for us to be picked up from the airport upon our arrival and arranged for a taxi on the day we left. Enrico and Maria Laura were waiting for us at the apartment the day we arrived. They helped with our luggage, showed us around the apartment and the outside area. He made bus and train reservations for us. Enrico was gracious enough to fax request tickets to attend the Audience of the Pope. We would not have been able to do or see as much as we did without Enrico's and Maria Laura's help. The apartment was cozy and very clean! They stocked the refrigerator and cabinets with goodies. They were excellent host! The only thing that I didn't like was the graffiti on the buildings in the area where the apartment is located.