The best part about my trip to Rome was the location and our charming apartment. It had amazing views and centrally located. Gorgeous streets. great shops and restaurants, walking distance from everything. I didn't get a chance to meet Paolo, however I met his friend Gina. Never had a problem getting a hold of her and she was accommodating, there was fresh fruit, water, milk, yogurt in the apartment. The only issue we had with the apartment is the water pressure from the bath, you can't really shower, but if you don't mind than it is not a big deal. Other than that, the apartment is so charming and lovely. I would definitely recommend staying in the Monti area.