Communication, check-in, and location were great. It was very close to the main Roma Termini station and had grocery store very close by. The room is at the top of the building so those with walking issues might have a problem. The place was very clean. Hot water, kitchen appliances, and heating/AC all worked well. The wifi does not reach well in the back bed rooms but this is hardly worth mentioning. Amen and Marco are very professional and also make sure the room is up to legal codes (such as providing a fire extinguisher in the flat) so I would highly recommend this place to other travelers.