Antonella was friendly, helpful and welcoming. Fruit, milk and other useful food items were left for us. The flat was clean and all the beds were comfortable. All the showers are tiny but there's plenty of hot water. British visitors should know that there isn't a kettle (electric or otherwise) for making tea and that boiling water on the cooker takes ages! Both the kitchens are quite small but adequate for a short stay. The flat is in an excellent location for seeing all the sights in Rome and there's a good restaurant just next door so you don't have to walk far for a meal on your first night.