Paolo received me and got me organized in the apartment, and he was very nice, polite and helpful. The apartment is on the upper floor (stairs only) of a building in the quiet back streets of Trastevere. It’s a convenient location. The shared roof deck is very nice. The apartment had everything I needed to be comfortable since I was quite busy with work while I was in Rome. Fully equipped kitchen even including a washing machine and microwave. It felt all newly renovated. There was a leak in the bathroom so the floor was always wet, but Paolo called the plumber and had it fixed. As long as other guests don’t talk in the staircase it’s quiet. The air conditioning was nice to have. There are also good windows. It’s a small apartment so it was fine for me alone but for example don’t expect a sofa. The shower stall is quite narrow but the hot water was very good. I enjoyed my stay.
Only 2 things I wasn’t so happy about: Sabrina forgot to send me the information I needed prior to arrival. So while I was en route in the taxi, I messaged her on email to ask for a contact number, in case I didn’t find the place immediately. I was rather taken aback at how she answered me, by saying she had already sent the information (which she had not), instead of simply sending Paolo’s phone number - which would have taken her less time to type! Only when I pressed her she finally sent me the number! However I never met her in person, so I don’t know whether this was a typical attitude toward guests. And even though I arrived 30 minutes before the time when they start to charge late check-in, she still made me pay the late check in fee.