Alfonso is a very nice and warm man. He saw me in and explained everything to me, even giving me a map with recommendations of things to see in Rome and how to get there. I was cold so he provided me with an extra heater, which was nice.
The place is nothing special but for the price and location (right by train station) it was alright. There was a kettle, coffee maker and small fridge. The only thing extra that would have been really useful would have been a microwave for some basic cooking/heating up of meals.
There's a great laundry place close by that does everything for you (wash, dry, fold) for 10 euros a load. It's called Laundry Self Service (a misnomer) Via Conte Verde, 20, 00185 Roma RM