Gianluca was a helpful host and was easy to get in touch with. The room (London) was clean and the location is very convenient if you are arriving in Rome by train. A few other reviews note that this room is loud as it faces the street but we didn't find it to be especially loud. We had no trouble sleeping. The only thing we didn't expect was that the shower (which is supposed to be enclosed by doors) was missing one door. Didn't impact our stay at all, shower worked well and water was always hot.