The communication before we arrived was excellent. With regular texts and emails. My daughter had stayed at this appartment a few months earlier and spoke so highly of it my wife and I decided to book the same appartment.
Carlo was there to greet us and made us very welcome and we felt we could contact them any time if we needed to. They really couldn't do enough for us. I even found a bottle of wine outside my door wishing me a happy birthday.
Really. The appartment is great also and couldn't be better situated. Literally opposite the Vatican. All in all we had a wonderful long weekend. Made special by the hosts and quality of the accommodation.