Andy was very flexible when it came to organising our arrival, his parents are very nice friendly people who greeted us with a warm welcome despite us not speaking italian. Andy sent us useful infos and directions a few days in advance, which I found very helpful. The apartment is located in a quiet and safe neighborhood with osterias, coffe houses a mall and supermarket nearby, the balcony looks over a park and is 2 blocks away from metro A. The kitchen is especially well equipped, and it was made clear what was ecpected to avoid the cleaning fee. We had a great experience staying by them and I highly recommend you doing so if visiting Rome