Unfortunately during our stay, we encountered an issue with an extremely bad smell in the apartment. The situation was extremely stressful as we were travelling with my 9 month Yr old baby. However Claudia and Roberto did all they can to offer alternative solutions and dealt with the issue as best as they could.
Although we didn't have the stay we had hoped for, when such an issue arises it really shows how good the hosts are and I could not fault their efforts to try and resolve the issue.