Franziska truly went out of her way to make every part of our stay as easy as possible. She arranged for a private mini-van to and from the airport as well as getting us a private van to the train station for our trip to Tuscany. She responded immediately on WhatsApp, was there to meet us in person for the apartment tour, and truly showed dedication to our experience. The apartment has a quick visitors guide available for anyone who didn't prepare much prior to arriving into Rome.
She had some welcome snacks waiting for us, which is always a nice touch! There are dishes and utensils to use as well!