Biggest complaint: The fact that there are several steps to navigate to enter and leave the apartment using the lift was not clearly explained in the listing. The lift itself often did not function well. The apartment itself is shabby and could use renovation - many items (pots, plates, bathroom fixtures, lights, etc.) are worn out and need to be replaced. There is no comfortable furniture for seating in the living room - only folding chairs and a daybed. The neighborhood is a bit sketchy - not bad overall, but probably too many homeless people and people begging. Airbnb clients should be provided with systems and supplies that work well and provide for a comfortable stay. This apartment needs improving. The host was responsive, but there is nothing that could be done about the state of the apartment, except maybe new furniture, renovated bathroom, new dishes, silverware, glasses and cooking utensils.