Valentina was very nice, she was there to welcome us when we arrived and shared with us her recommendations list.
The room was very clean, organized and looked nice.
But, Despite all that, we were disappointed and felt a bit mislead. As soon as we got to the room, we discovered that although our bathroom was private, it was located after a shared corridor with all of the other apartments, meaning that to get to it you have to be prepared for the option of seeing other people (not the most comfortable thing when wanting to use the bathroom as can be imagined). At first we thought that maybe we didn’t notice this on the website when we have made the reservation, but as soon as we checked, it was mentioned there that the bathroom was private (which is not a lie, but certainly hides an important detail that isn't supposed to be obvious). Also, you couldn’t tell from the pictures that the bathroom wasn’t inside the room.
In addition, we felt that the location of the apartment was not so convenient - at least 15 minutes walking distance from the main attractions of the city - not 5 minutes like mentioned in the description.