Elisabetta was very friendly and accommodating. We kind of had a challenge in communicating since we don’t speak italian but we still managed to have a great stay! Elisabetta even accepted us to check in earlier.
As for the room, it was a hotel located in the 5th flr. The lift was working fine. The room is cozy and is well decorated upon our arrival. It also has an AC and TV which made us feel at home. The shower was working perfectly fine and can be both cold and hot. The room was also cleaned daily during the duration of our stay. I would recommend though that the toilet would need to have a maintenance as it had some dents.
Overall our stay was very great and we recommend it for tourists