While we never met the owner of the apartment except via email, we were greeted by a lovely couple who manage the property. They showed us the apartment, provided instructions on trash and recycle and also provided city maps/restaurant recommendations. The apt was perfect for the three of us, close to amazing restaurants and sightseeing. We are regulars to Air BnBs and prefer them over hotels. Having two bedrooms/bathrooms was a plus along with having an elevator in the building. We would recommend this apt to anyone visiting Rome. It was a very pleasant two weeks.