Christian met us soon after I arrived, found the front door due to picture of the colosseum from window, once found easy from thereonin. Communication was good and Christian was warm and friendly throughout my visit. One day the hot water was not available due to work on the gas supply, but CHRISTIAN ensure I was informed so showered in evening as hot water would not be available in the morning. Christian spoke excellent English and was really pleasant to chat with. He had an adorable cat called Cleo who was warm and friendly too. Apartment was a great location to everything I wanted to do.