I thought about this a lot before deciding to go ahead and tell everyone my whole experience, it started when I explained to them I was getting into town around 9 am, and if there's anyway I could get a early check-in , since there check in isn't until 3pm and I had 2 big suitcases and backpack, check in, they flat-out told me check in is at 3, i will be there to let you in then they wasn't going to do anything to help, when I got there it was a super weird situation, it's like a apartment inside aapartment, and I had to walk through someone's else's place that was in the bedroom with door open, I kinda thought okay, this isn't what I expected, but I rolled with it, the room was OK, there was nice TV video games. and the view was nice of the monument That's pretty much what sold me department to begin with, DoThen quick to realizeSirens ambulances please so much noise it was it was all night no nonstopThe monument you could see unless you opened up the big metal ShuttersBecause you had to keep them shut to try to keep the place cool it was cool it was so hot II shut up all the doors besides the one room I was in with the AC.. Then comes time to shower The water was absolutely ice cold it was all I could do to wash my hair And rinse off I let them know right awayHe didn't seem surprised he told me it was probably calcium buildup and he would get to it tomorrow. and this was 5 o'clock by not doing anything to fix it he basically told me I wasn't getting to shower again tonight or in the morning, before I leave , then the keys omggg. a huge Keychain with 4 or 5 huge keys, it was so confusing, and difficult to just leave the room, I dreaded having to go through all that to just leave, I thought to myself I'm not that hungry to try to get out back in and all the time in between trying every key in every lock praying, this is the one that's going to open the door and let me off the streets, I couldn't sleep between the heat and the screaming and sirens from the streets, he messaged me around 11 pm reminding me check out is at 10 am, then to top it off, the next morning I was wrapping everything up looking under beds and behind furniture making sure I'm not forgetting anything, then 10:01 pounds on the door telling me it's check outtime, wow, which in hinsite if there check out is at 10 am sharp, what was the issue of letting me check in sooner then 3 pm, unless they just didn't care,, thats 5 hrs to clean that tiny space. 5 hrs Iwas walking around the streets of Rome with luggage, Is exhausted from traveling from the United States , im so thankful I only booked for one night, because I was ready to leave couple hrs after I got there, oh one last thing, don't on the velvet chairs unless your ready to fall through them. there obviously just for looks, there's actually more things I could mention, but this is the first bad review I've had to give. and it's Is exhaustion just having to go through it all, I don't like saying bad things about people, but I would have loved to known before I booked the place, don't let the pictures fool you guys,