The facility is good, walking distance from Vatican City and shopping Centers. The room is clean and neat, except that there is no shower curtain. The only thing that I am not happy is Fiammetta is not in the facility. I expected that she will be there waiting for us but she's not she doesn't live in the building. We have to asked people that live there if they know Fiammetta, they said they don't know her, and they also said that people are sometimes waiting in the middle of the night. I don't have any internet to check my email; I am glad there's a good Samaritan that let me use their internet and able to contact Fiammetta. That's the only time that she showed up after an hour waiting.