I felt so welcome upon arrival!! He was waiting for me before I even got out of the taxi. He helped with my luggage both conch and going and kept in touch with me during my stay to give me his favorite recommendations. He was flexible with both check in & check out and was eager to help. This was my second trip to Roma and his apartment is the ideal location as I love Piazza Navona. The apartment itself was pristine, practical, and beautiful. I hope to stay again!