Silvia welcomed us with a gift box of Italian delectables - and gave us plenty of ideas on places to go "off the tourist track". She was adept at assessing what we wanted and maintains an excellent balance of personal and professional presence as apartment owner. Her knowledge, kindness and attention to all details helped make our trip to Rome exceptional. In 9 years experience with Air B & B - my wife and I agreed - she's the best we have known. The flat is beautiful and classic, easy to live in for the 2 weeks we had and architecturally allows many options for family togetherness.