Patrizio’s place was in the perfect location to travel within Rome. It was close to transit and within walking distance of many attractions. Check-in was smooth, but you do need phone data to get into the building. It was reasonably priced. Thank goodness for an air conditioner in the room, as it was very hot during our stay. The washroom was not in the room. It was across the common area of the apartment. The first day there, a plastic pipe under the bathroom sink was gushing terribly when in use, soaking the floor. We used what we could find to mop it up and told Patrizio right away. We sent a video. He indicated that it would be fixed but it never was, which was inconvenient since we had nowhere to put the wet towels, no replacement towels and could not use the sink. The bathtub drain was clogged as well, which was unpleasant when having a shower. Before this incident Patrizio was very communicative, but afterward he wasn’t responding much. This incident and his failure to address it was what prompted me to give him a 3.