First and foremost, this spot is great based on the location. You are right next to the Trevi Fountain and all major landmarks are a 15 minute walk away/20 minutes if you want to make the trek.
Giulia was responsive and helpful when it came to taxis and transport to and from the airport. She was in contact with me immediately after I booked and even up until I left. Extremely helpful on this end!
There was a hiccup in communication when she left a friend to answer to our needs as she was unavailable for a day or so during our stay. I’m not sure if this happens often but after a 10+ hour flight and travel, we were allowed to drop off our bags (I’m appreciative of this), however, the individual told us our room would be clean by 1 p.m. My husband and I found time to wander although we were exhausted from the traveling and we’re good sports but our room was not ready when we got back. Our room was not ready for another hour and half from check-in time.
The room itself is quaint but you’re truly paying for the location. Once again, with the detail above and all, it was worth it for the location (because it’s easy to get back since there’s signs everywhere to how to get back to the Trevi Fountain).
Thank you for all your help Giulia!