We have been staying in apartment for 5 days. Valentina was polite and friendly, she provided us with a lot of helpful information. Apartment as a whole was acceptable. However, we have to make some remarks. Space for guest’s belongings has been organized badly. Around the kitchen area there was no empty shelve or box to place food (only refrigerator). In bedroom, there was no chest or wardrobe to put clothes and underwear inside, but only rack with hangers and open shelves. Bed linen was not white as usual and it was hard to understand, was it clean or not. All towels were worn-out. Bathroom was big and comfortable; but there was a bidet without hot water. As a whole, picture on web-site was much-much better then reality.