We stayed at Antonio’s Via Belsiana apartment for two nights. We were greeted by his colleague who gave us access to the apartment. The 2 bedroom apartment is comfortable and clean. It is within 3-4 short blocks to the Spanish Steps and metro. Upon checking in, we were informed the WiFi was not working but we were able to connect at many cafes and restaurants. One major negative to our stay was a recycling center located directly across our windows. Multiple times throughout the 2 nights we stayed, we were awoken by the trucks, the glass and the power engines. On the morning of check-out we did not have hot water. At this point I felt our AirBnB experience was a lemon. I called Antonio to let him know how I felt, and instead he was not pleased with my complaint. He came to the apartment to check the problem with the hot water, nothing he could do to fix it, needed to call a professional. Antonio offered another apartment for us to shower but we were already on a time constraint to catch a train. In order to attempt to make up for the inconvenience he arranged for a car service to get us to the terminal.