We spent five days at Andrea's apartment and it was exactly as described. Natalia was our hostess and she was just terrific. Upon arrival we found that two of the AC units were not working properly. Within an hour or two Natalia had a service technician arrive and it was determined that the units had to be replaced. This was done the next day with minimal disruption. The apartment is in an ideal location. About two blocks from a grocery and within a short 10 to 15 minute walk to the Trevi fountain and all the restaurants you need. Unfortunately the Trevi Fountain is being repaired and will be closed for a few months. Since I had a 9 passenger van, Andrea helped me find a reasonably priced and nearby garage. It was only 10 minutes away walking and very convenient for dropping and picking up passengers. There are stairs to get to the apartment but once you make it up they are not a problem. The shower does run hot and cold but we learned to not flush a toilet when someone is in the shower. The internet worked well as did the washing machine. To dry clothes, they need to be hung out over the courtyard to dry like most apartments in the City. The apartment is at Piazza Barbarini that has a taxi stand and also restaurants and wine bars within just a couple hundred feet. Will consider this apartment again should we need a large apartment for 7/8 people.