Frank is a extremely nice person, you can always contact him, he will give you personalized tips and is very approachable. The room is a nice clean and renovated place in an old authentic building. Everything is close by, we have done almost everything on foot and when not the busses are close by. Everything you need is available in the airbnb. We had a little problem with noise, but that mostly due to a loud neighbor than anything else. This only happend once and we had no other complaints during our whole stay.