It was my first experience using both Airbnb and traveling to Rome. I was a bit nervous and unsure about the process but the owner of the apartment made it so easy! He met us at our check in time, which was pretty late (very accommodating). There were nice gestures laid out for us (champagne and candy). The communication from the beginning was really great. With a great location, very clean apartment and awesome people to work with, this process and stay was amazing.