Francesca was very helpful with information about Rome and how to get to the apartment. Unfortunately we had to wait 20 minutes for check in as a new fan was being put in. When we got in, the apartment was very nice and well equipped, a perfect space for 3 people. We did have to pay €60 cleaning fee (on arrival) and a €32 service fee (on booking)and some of the cutlery/dishes were not cleaned properly. It wasn't as close to the city as we had thought, but only took about half an hour to get to the colosseum but bus/metro. As a whole it seemed like a safe area and the apartment was great to stay in for us. Would recommend!