Massimo's place was not only my boyfriend and I's first stop on our 10 days’ vacation in Italy - it was out FIRST experience with Airbnb..... and what an awesome experience it was! Massimo was a great host - always available to answer questions and give advice. We had a problem with our Italian sim card we had purchased for our cell phone while in Italy and right away he offered to call customer service and get everything fixed. We were really impressed! He truly does Airbnb to meet new people and not for the money. The private room and bathroom were more than we needed and the location was just a short tram ride into the heart of the city. We couldn’t have asked for a better stay or 1st experience with Airbnb.