The room was not ready/ cleaned when we checked in at 4pm.
My husband and I had to clean the room ourselves. Although the cleaner appeared later and cleaned the fact that the room was not ready well after check in was disappointing as we had travelled far on the train and wanted to shower and rest prior to going out for dinner. The room smelt possibly due to the bed. The entire place needed a good clean including the bathroom which had a lot of mould on the ceiling and shower curtain.