Massimiliano is very helpful and patient. The beds are American size doubles/full. The pull-out couch is one half soft the other half firm, both very comfortable. Lots of pillows, great towels, ac worked well. The apartment is very spacious, nice rainfall shower, washer with drying by hanging outside on the line. Very fast dry in June- 2hours! We had a powers outage in the neighborhood and as soon as it was over, Massimiliano came right over to reset the wifi. Pizza place right next door was delicious, the Mercato Trionfonale, two blocks away has everything you need to stock the kitchen, the Cannolieri across the street has delicious gelato and pastries, the Cafe Antica Doria just past the pizza place is so delicious- just point to anything on the menu and everything you try will be amazing and affordable! We LOVED this neighborhood, easy access to metro, bus stops, Vatican, and a lovely, safe, quiet apartment!