Alessandra took such great care of us. She accommodated our ability to get into the room early which was a lifesaver as we had all of our luggage. She had such nice touches when we got there including snacks, water and coffee and provided many helpful tips about the city. Most importantly the apartment was beautiful and had everything we could possibly need. The location was also fantastic with many great places to eat and only steps to the Vatican. I would stay there again for sure.