Our experience in this Airbnb was really bad. I think the price is far too high for the quality of the service offered. They play a lot on the location, and it is true that it is very well located, and also on a panoply of beautiful presentation photos. But beware! this apartment is not as good as it looks !
I would like to specify that the person who received us and helped us during our stay was just an intermediary, employed to do this kind of service, and that she is not at all responsible for our bad stay. On the contrary, she tried everything to help us.
First of all, you should know that you will not have the right to a real double bed in this apartment. If you plan to stay in Rome for a few days, avoid renting this place! You will have an unbearable backache! The bed is made of two single mattresses of poor quality, which move during the night. If you are two people and you imagine a romantic stay in Rome, here it will be not be possible. Not only will you sleep very badly, the mattresses are really old and of poor quality. But moreover they move during the night because they are not fixed at all on the bed frame: there will be a huge hole between the two mattresses during the night. There is no mattress cover and the mattresses are in really bad shape, they seem dirty.
when we arrived at the apartment, it turns out that the sink was blocked. We had to wait that the plumber arrives. We had to wait for the intervention of the plumber. All that for that in the end he says to us that he had no possibility of solving completely the problem! It is obvious that this problem should have been solved before our arrival! but not, we had to wait a lot of time waiting for a solution !
When we arrived at the apartment, all the furniture was covered with dust. They hadn't been dusted in a long time! It was not acceptable at all. Fortunately we were not allergic to dust and had no asthma problems.
The people who run this Airbnb are very stingy with the soap and toilet paper. For a stay of almost a week and for two people they provided us with a very small quantity, we had to buy some by ourselves!
if you plan to use the kitchen, FORGET IT! Here it will be almost impossible... If I rent an apartment with a kitchen, it is not by pure whim. It is because I intend to cook for myself and therefore I intend to use the kitchen! Here there are almost no tools for cooking: old pans of bad quality, very few dishes, no bowls, very few dishes in general. One of the pans was in bad condition, even when cooking with oil, the food was sticking everywhere, impossible to cook with! There is no cloth to wipe or clean, none. Ironic that afterwards they ask you to do the cleaning: with what tools?
The water from the kitchen was dirty! it was not drinkable at all! it came out with dust. We informed our mediator who informed the owners. But they did nothing at all. So during our stay we had no access to drinking water! We had to buy water to cook. Aberrant .
At the end of our stay, we ask where we should put the garbage. In the reception manual it was written that there was a trash can on the ground floor of the building. We looked for it we did not find it at all. It turns out that you have to go out in the city with your garbage can and work your ass off to find a big garbage can yourself! But there is not a big garbage can in every corner in Rome, especially when you stay in the historical center! Moreover we left with all our suitcases, our purchases made during our stay, we were not going to lug our garbage cans of Airbnb during our journey while waiting to find a big garbage can to deposit them! Each building has normally its local garbage where it is possible to deposit its garbage. Here there is none, they do not propose a logical solution. So we had no other choice than to leave it in front of the door.
I strongly advise against this Airbnb. If you want to spend a peaceful and pleasant vacation in Rome avoid this one! It will only cause you headaches!