Due to missing keys, we could not enter the booked department.
Maura did not respond to any what's up or phone calls during the next 5 hours, in order to help.
She is a bad host and does not support you, whatever happens.
If you want to book horror, just try it!!
Hotel Borromeo is near with nice rooms.
We really planned a few days in Rome very differently.
Best regards
Markus and Lucila