Here is the message we sent three days ago, with no response:
Hello Stefano,
We come back to you about our rent in your RB&B today, and not before, because we didn't know how to tell you how we were desapointed.
When we faced 2 major problems for us (Fridge and A/C) it was very difficult to join you. After that you said you will try to help us and we didn't have any news from you until you told us to leave.
I have to inform you that 4 of us had to go to an hotel because it was very too hot inside the room.
However, be careful about the electricity in the room without A/C, because each time we want to plug lamp or electric things, we saw a spark. It scared us.
I hope you fixed that.
Regards
Zoé