Paolo and the team were very helpfull and responded quickly to our requests. We had all the apartment because we were a family of 9 people and it was great for us. The rooms are big and nice and big. The location is very good, but it is on the 4th flour and there are a lot of stairs (no alevator) and after long days of touring the city by foot it is very tiring to climb, especialy for older people.