Everything was fine till we tried to enter the home at just after 1 o’clock in the morning — only to discover the electronic entry system had failed. We contacted the host who who could only manage to pass on another number to us — a number had no response. And that was the last we heard of him. We therefore we spent a rather uncomfortable time standing out on the street for an hour wondering what to do until finally someone exiting the building let us in. The host did not even have the decency to enquire the following day how we were or if we managed to get entry: very very poor indeed.