Daniele was very helpful and sweet offered to help us with the luggage. We had some difficulty finding the apartment due to it navigating to a Hotel Roma. The only issue we had was being unable to work the TV - perhaps something that could be shown when check in. Other than that, Sabrina was easy to communicate with and all the main tourist attractions were around a 20 min walk. There is nearby metro facilities but it is easier to walk and is a nice distance. Places for breakfast are in the surrounding areas closer to Roma Termini. A busy area but still managed to get a peaceful sleep.