This was our first Airbnb experience and it couldn't have gone better. The apartment is exactly as pictured and described. It is in a fabulous location right near the Piazza Navona. The apartment is managed by a Travel office, just a few doors down, and they were extremely helpful. We arrived very early in the morning and they allowed us to keep our bags in the office until the apartment was ready. The apartment was clean and bright and everything worked well. It was extremely hot in Rome when we were there and the AC worked really well. We are a family of 5 with children 16, 13 and 9. There was plenty of room and 3 bathrooms! We would recommend this apartment to a friend and would stay there again if in Rome.