Guilia was incredibly responsive throughout the booking process and met us at the apartment to show us around and give us great recommendations for the neighborhood. The apartment was perfectly stocked with everything we needed for our stay and the location was perfect! Close to all the sights but away from the hustle and bustle when it was time to unwind. One day while we were out, some items were taken from the apartment, so travelers beware you are still in a big city with risks involved. Guilia did was she could to reimburse us for the trouble and was again very responsive throughout the situation. Overall, we had a great experience and would definitely recommend the Peppa Home!