When we checked in everything was good, the apartment was clean and everything seemed really good. The brother who checked us in, said he had to take pictures of our passports because of some law, so we trust that they won't abbuse it, but just know that they do that.
We were staying for 14 days, and sadly the internet went out day 2, and we didn't get it back until over a week later! It sucked, but Raquelita and her family really tried to help, to get it back, and it wasn't really their fault.
My boyfriend and I were really sad, that the traffic right outside was so loud all day long, so we couldn't really have the doors in the bedroom's open, if we wanted to have a good nights sleep, but if you're not sensitive to noice, it probably won't be a problem for you, but we just didn't enjoy it.
I never met Raquelita, but her mom and a service provider came over to help with the internet, she came with fresh fruit and new sheets and towels halfway through over stay, which was very nice!
Reply time wasn't that great all the time, but mostly it was pretty good!
It's a nice apartment in itself, but the surroundings will keep us from staying again, just because of the busy road outside!
All in all it was a pretty great stay, it was just bad luck with the internet, but we appreciate how much they tried to help us get it back! :)