Pros
Shapan was very helpful. He gave us a few tip to go about in Rome upon our arrival.
He makes sure the place is clean everytime you go back, which means he cleans your room when you're out in the day coming back with a fresh tidied room.
Place was convenient, near Termini and Colosseum. We travelled out to colosseum at night for nice scenery safely :)
Cons
Neighborhood is a bit "messy", in terms of drunkards and rubbish (but it was safe throughout our 3 nights stay).
Shapan asks for information such as passport number, family name and address which I felt was a bit personal.
Overall, I would recommend his place!