Paola made us feel very welcome. The apartment was just as it appeared in the photos and had a great location. It was comfortable and well-appointed; a little oasis just off the busy Piazza Barberini and at the bottom of the via Veneto. Arrangements went very smoothly. Paola made some excellent recommendations regarding restaurants and even provided tea and coffee to get us started. Checking out was easy and she organised a taxi transfer to the airport which worked like clock-work.