My worst Airbnb experience. A lot of things went wrong, but to focus on the worst : 1/ The description mentionned two rooms and 4 beds. There is actually one living room and one room, and only one bed was made, although I had booked for two people. When I asked where were the blankets, I was asked to pay 20€, and told that I should have warned the host before. I had to insist to get blankets for free, which were given only the next day. Agostino blamed me for using a blanket I found in a closet, to prepare a measly bed on the convertible sofa. 2/ When we left the appartment for the first time we couldnt close the door, and we almost got insulted because we supposedly didnt know how to use it. We had a long and rude whatsapp conversation about it (2h after arrival) and Agostino kept wanting to have the last world. I stopped when I realized he would never admit he was wrong, and started insulting me When he later tried our key, he had to admit that it wasnt working, and changed it. 3/ Heating wasnt working (there was a leak in the AC) and the appartment was cold. Not to mention the electric cables coming out of dirty white walls. Too bad because the appartment could be an ok place with better decoration, and with a nicer host.