My mom and I arrived at our first destination in Europe at Dario’s apartment in Rome. To start, Dario has a very pleasant personality and provided lots of helpful information including an easy-to-use map of Rome and answered all of our questions. We arranged an early check-in with Dario but when we arrived at approx. 10am, he was not there to welcome us. Because we had no Wi-Fi to call him, after 30 minutes of waiting, luckily we found a kind neighbor who called him for us. He arrived shortly after. When he got there, he carried our bags up the two flights of stairs to the apartment and explained all we needed to know about the place. However, when we mentioned how hot it was, he agreed but failed to mention there was air conditioning and didn’t explain how to use it. So our stay was uncomfortably hot until the last morning when we discovered the AC ourselves. Shortly after he left, we found there was no toilet paper, which meant a trip to the café down the street for Wi-Fi so we could call him again. He brought the toilet paper within 10 minutes and offered to help us purchase a voltage converter, which we appreciated very much. Based on the pictures, we had great expectations but unfortunately we discovered many flaws in his apartment. Besides the clean sheets, which he put while we were checking in, we are listing here the many other things that didn’t meet our expectations.
• The shower curtain was old and very dirty on the bottom.
• The old, mismatched towels were very uncomfortable, stiff and scratchy.
• The dresser tops were dusty
• The large showerhead didn’t work
• There was flocculating water temperature in shower that went from hot to cold
• Only one of the two lights in the bathroom worked
• There was lots of incredibly loud street noise every night until 3 or 4:00am
• The tile grout in the shower was black and brown (looked like mold)
• Only one bulb was working in the chandelier hanging in the living room
• The bathroom sink was clogged and took a while to drain every time it was used
• There was a considerable walk to the closest metro and bus stops, as well as the train station.
• In our opinion, the neighborhood was not charming, it was rather run-down looking
• In our experience, we found it NOT to be conveniently located to city center and main attractions
• The TV listed in the description was not present.
• Although we knew there was not Wi-Fi, we found it to be really inconvenient.
Normally, we are not complainers but we felt it our duty to inform others of the unacceptable conditions we found in the apartment during our stay. We’re sorry Dario, not hard feelings. Maybe with this input, you can correct these conditions and never receive a review like this again ☺