I was disappointed about the stay. The host didn’t respond to my questions after payment was made. As our family arrived around 3 pm without lunch, I asked days before travel about nearby restaurants for lunch, there was no reply. After we arrived, I asked about how to turn on the towel heater, there was no reply. I had only one rubbish bag in the apartment and asked if there was more, there was no reply. Until I put the questions again in a complain mode, they replied in my last day of stay. What could I do ??? In addition, I would not consider it spotless especially in the kitchen. The design was stylish I appreciated but cleanliness was more important to us. Having paid the price for Airbnb Plus, we were quite disappointed at the apartment and service, to be very honest. On the other hand, we met the best host I ever came across after this stay. It was in Venice and not Airbnb Plus, but the conditions of apartment and the host’s service were way way better.