Vincenzo met us out the front of the apartment when we arrived by taxi and took us up to the apartment. He also assisted us with our luggage. The apartment was comfortable and we had most amenities to enjoy our stay. It was close to the metro which made getting into the centre of Rome very easy. We were also reasonably close to Vatican City. There were some issues with the hot water and we were a group of four, however, the heating was very good.