Great location- Many problems Luca did not respond to AirBnB messages for almost a day. I had to call him which was particularly annoying and stressful as I needed to clarify the check in process urgently. His English was very minimal which made it extremely hard to actually understand any necessary details. Thankfully enough to get by. When I arrived a woman opened the door. No Luca. She informed me she was checking me in. He never informed me of he would not be there. AirBnB 101. Inform guests of your alternates. The woman held a clipboard and searched for my name. She said she couldn’t locate me and began quizzing me skeptically on my reservation. Finally she made me show her my AirBnB reservation to verify. This was totally unacceptable. If I spend the time and money to book with you, my check in process should be efficient and comfortable. Not some nerve wracking process, Where I hope you didn’t forget me. I was scared I was even going to get in to the apartment and I was going to be left with no where to go.. with Luca not answering messages. Alas, she let me in. And just wait till you hear what happens next.. After showing me the details of the apartment, the woman attempts to leave and open the door and a latch came down that locked the door shut. Yes we were TRAPPED from the inside. We were both terrified. We struggled for almost 15 minutes to open it until we both called for help. I wrote Luca and she called her husband who came and after almost 20 min of struggling, finally released the latch. Luca ended up calling but I was not near my phone. We were both so relived to be able to walk out the door. I never thought in my wildest dreams I would actually want to escape my AirBnB. Did Luca arrive? No. If I heard one of my apartments actually trapped a tenant inside, I would immediately do the professional and human thing and show up to check on them personally. Instead he send a simple message and said “I heard it was fixed now”. I mean I get that it’s a different culture but learn some class dude. It is plain as day this guy treats his guests as another number is his collections of Airbnb’s. Disgusting. AirBnB should screen for disconnected hosts who have a factory of apartments. I contacted AirBnB to locate a different apartment as I did not feel safe in his apartment. I felt like I could be trapped inside at anytime. However while waiting for them to call me back, I was assured by the man and woman at the building that the door would work fine and the latch was totally fixed. After testing it out many times and coming and going, I felt secure enough to just stay. It would have been too exhausting after my travels to find another....