We where welcommed by the host son Mario at the flat. He spoke perfect English. He made us feel very welcome and introduced the premises for us. We got the feeling that we could call the owners if we had any problems or needs. The apartment is fantastic. Nice deco, bathroom and kitchen. everything you need for at urban stay is there. We visited in the hot summer so the air-con system was a big plus. On that note: the roof top terrasse is a little pearl with a great view of the city. The location is spot on the most optimal in Rome - close to everything. Via Banchi Vecchi is quiet and full of restaurants and exciting little shops. The apt. easily fits a family of 5. We recommend the place to anyone that loves the authentic Romaatmosphere - Next time I go to Rome this is the first apartment I will check out.