Federico was great from the initial point of booking, right up until the time we left Rome. He gave us advice on traveling from the airport and was there to meet us on arrival and show us around the apartment.
The apartment was to a high standard and really added to the overall Roman experience. Based in the Jewish ghetto, there is no shortage of great restaurants around you. Also, the bakery Boccione-Il Forno del Ghetto is a few doors down and sells the most amazing cakes - the ricotta cake and the pizza ebraica are out of this world.
Location wise, it can't be beaten. You're in walking distance to all the main historical attractions yet you're not staying in a tourist trap.
Would I stay here again? Definitely.