This place was the best we stayed in during our 16-day tour through Europe. Two reasons: (1) The apartment itself was spacious, very well-equipped and maintained, and really cute! The listing and photos are completely accurate -- what you see is what you get. (2) Maddalena went above and beyond the usual to help us. At arrival we could not get our phones to connect to the WiFi router. She came over with a friend to try to make the connection and we tried adjusting all the phone settings, but nothing worked. But here is where Maddalena made the extra effort: she arranged for the phone company technician to come the next morning. He arrived right on time, and in 20 minutes was able to adjust some settings on the router, giving us our WiFi connection. How great is THAT?!? She is tops in my opinion -- and the apartment was great too.