Federica was quick to respond to any question I had leading up to and after my arrival. Although, I didn't get to meet Federica, her co-worker Vicky was very kind and sweet to me. The room is exactly as picture and clean! I like the simplicity and nice details. Great for a solo traveler and even nice for a couple. Conveniently located to buses and easy to walk around. A 15 minute walk to the Roma Termini and about a 35 minute walk to the Colosseum.