Claudia was extremely friendly and provided prompt communication before and during our stay. She recommended several dessert and dinner places, and we enjoyed them greatly! The apartment itself is very small, yet well-equipped with everything that one or two people would need for a few nights’ stay in Rome. It is in the absolute heart of downtown and close to everything. Our only, very small, complaints were the outdoor noise from the street and restaurant across (although this is not in anyone’s control, but just something to be aware of- it can get a little noisy at night and the windows don’t block too much sound), and the water pressure and temperature of the shower and sinks can be a little unpredictable. Also, be prepared to air-dry your clothes if you wash them. All in all, a wonderful first stay in our first trip to Italy!