Pros:
Good location
Spacious apartment
Equipped kitchen
Central heating and air condition
Fast and reliable wi-fi Internet
Large TV
Comfortable beds
Towels and sheets provided
Cons:
Rank odour in the kitchen
Low water pressure in the bathroom sink - barely usable
WC takes a lot of time to repeat flushing
No coat rack in the hallway
Electrical tea kettle with the plug that won't fit italian socket
No tea mugs - only small cups
No wine glasses
We haven't meet the host personally since the apartment is managed by agency. Communication was good however. We had had issues with the keys - front door key was missing, but after several iterations of contacting the authorized person we were given the key.
Unpleasant and unexpected surprise was to receive a damage claim after leaving. Host blamed us in breaking the toilet having produced the photo of crack which we had no slightest notice of. I rejected the claim since none of my family members misused the equipment or used it improperly.