This apartment is exactly as it looks on the website. The location is fantastic, a few minutes walk to the Pantheon and Navona and a 10-15 minute walk to the Spanish Steps. The neighbourhood is close to most things, but the flat itself is quiet, with very little street noise, and in a very secure building. Paola was very friendly and when we had a problem with the hot water on our first day (which was Christmas Eve), it was all sorted out with the help of her sister Claudia and her family. The flat itself is comfortable and cosy, great for a winter stay. Overall the flat deserves 4.5 stars, the only thing that stops me from giving it 5 stars is that the bathroom is a little dated, but everything works well.