Although we didn't meet Giorgio we were met by his wife Federica. It was easy to get to the house via train or Taxi. When we arrived Federica was showing us around the house (that was clean and tidy and included a working washing machine which we used) and we noticed that the lights in the bathroom weren't working - Federica went to great lengths to fix this, she went to the supermarket straight away and bought all new globes but that didn't fix the issue. We decided to plug in a lamp instead. We also noticed the internet wasn't working. We tried to connect to the internet on our laptop, ipad, phones and none of it worked. Federica ended up going home to get all the paperwork for the internet and coming back and calling the internet company to figure out what was wrong. Federica was very helpful but we assumed all of this would have been checked before our arrival as once this was all rectified it was 9pm. Also upon our arrival Federica asked me to fill out some form of agreement to 'lease' the apartment from her and her husband and to provide them with personal information such as a drivers license and passport information. It had a list of rules of how we should treat the apartment and that they had the right to refuse us from staying for a number of reasons that were all stated on the form. I'm pretty sure this was a form they had written up themselves and it would have been more appropriate if I were staying in a hotel, but I wasn't. Now I understand it is a risk to let basically strangers stay in your apartment but I felt VERY uncomfortable being asked to provide this information and sign a form when in all my trips and traveling in numerous countries and cities using airbnb I have never had to sign a form or been presented with one. I refused to sign anything in the end and showed her my passport. I had read from other reviews people mentioning the apartment above making lots of noise with chairs and I have to agree it was frustrating! It would begin at 7am until 9pm. It was chair legs being scraped along the floor constantly and it was loud. The location was good and right near a train station and supermarket. She provided us with a booklet with a map and where we could find important things like a post office, ATM's and restaurants which was helpful. She also helped us to organise a taxi to the airport at 330am which was appreciated. Bed was comfortable, kitchen was equipped enough to cook meals.