Communication leading up,to the reservation and key collection was excellent. The woman who met us at the apartment was very well meaning but she does not speak a lot of English which can be awkward. However, we were able to obtain the important facts. The apartment is super clean and well equipped. Trastevere is wonderful, you can walk everywhere from there . It's full,of restaurants and bars and is beautiful at night. Transport to the airport is around the corner for 8 Euro. Very happy we stayed here and in this apartment , very highly recommend it and if you are considering it, I say you've found the one!