This guy is extremely pleasant to deal with and goes out of his way to help take care of the guests. Room was in excellent condition and we really enjoyed our stay close to the stazione. Though it might have been a one off occurrence, WiFi was extremely slow and might concern some. I didn't need it and wasn't bothered by it at all. Highly recommend staying here. (He helped store our bags after checkout and brought them to the elevator when we came back to pick them up.)