Playing in Italy, this is the only landlord who has not gone down the stairs to meet. We found the house for almost twenty minutes. During this period, sending her messages has not been answered. Finally, she finally came down and told us that the doorbell in the room upstairs did not apologize. The house is very far from the city centre and needs to take the subway. The decoration was clean and tidy, and the landlord told us at check-in that we could not smoke indoors. We obeyed and only smoked on the balcony. As a result, when we left, the landlord sent a message telling us that there was smoke in the room and it was against us on the Whats App. It was completely framed. Before we left, we specially arranged for the house to be arranged. The house is a good house. But the experience is really bad. :)