Marta was amazing. We arrived on an international flight and she was very accommodating by letting us drop our bags before check in. We chose this location as it is close to Termini (a 15 minute walk). Marta was friendly and gave us plenty of local information. The flat is spacious- plenty of room for a family of 4 (with 2 teenage boys). Whilst the area is noisy, I think that is Rome in general. Kitchen was very useable and 2 bathrooms was a huge bonus. Amenities were excellent. I would absolutely recommend. Flat located on 4th floor and there is a lift!!