Laura's place was lovely and was in a perfect location in the heart of Trastevere. It was very clean, and had all the amenities we needed.
Our one problem was with the colleague that greeted us during check in.
He was incredibly pushy about showing us how to get around and wouldn't leave us alone after the check-in was complete. We just wanted to refresh and relax after a long flight, but he insisted on taking us around a few blocks and we couldn't shake him. Finally, when we politely said we'd like to go back to our room, he rather rudely said he was just trying to help.
In addition, Rome charges a city tax of 3 Eu per person, per night. For 4 nights, that came to 24 Euro. Since we had just gotten off the plane, we only had large bills, yet our greeter did not have change. So we went around from bodega to bodega to try to break our large bills. This is not a nice welcome after a long flight. One would think that if the tax collection was a standard part of the hotel stay, the greeter would anticipate new arrivals to not have any change.
Other than that slight hiccup at the beginning, we have no complaints.