Serenella is a fantastic host and highly responsive, helpful and accommodating. I stayed at her flat for over a week for a much needed holiday and her accommodation made my stay that much better. The flat itself was very clean and comfortable, and with a great terrace! In addition to the many great restaurants in Monte Verde, I was also happy to find multiple supermarkets nearby and be able to cook in her kitchen, which was fully equipped. I would highly recommend a stay here and would definitely return to her place if available.