Gabriella was welcoming and very helpful with the apartment. The apartment is in a nice complex and up a few flights of stairs, but there was an elevator for our bags which was very helpful. The apartment is very spacious and clean which was very nice. There are a lot of beds- the couch pulls out into a bed, a queen sized bed and 3 twin sized beds, so more than enough room to sleep. There are two bathrooms and showers which is very nice. There are cute coffee shops in the neighborhood and the Vatican is very close!