This is a great rental. Elisabetta was prompt on responding to all questions and queries prior to our arrival, and in explaining how to get around Rome once we were there. Her suggestions were appreciated and her location is close to the Metro stops and train station. About the only problem we had was that the lift was out of operation for a portion of one day which resulted in us having to use the stairs to get down in the morning...not that large of an issue, and certainly not Elisabetta's fault or responsibility. The lift was repaired by the time we returned in the evening.