Over all the apartment was as shown in the photos. It was clean and comfortable. The host left us a bottle of wine which was nice.
It was close to bus stops to get to the city center. The neighborhood is really dirty with foul smelling trash bins everywhere. Walking pass these bins were nauseating. As far as the host, we never met them personally except they sent their assistant Stefano to greet us. He was nice and provided info to us about the neighborhood, public transportation. However communicate with them outside of that is difficult. It took Airbnb personnel to get involved in order to get refunded one night stay because we could not arrive in Rome at the predetermined date due to cancellations from our other itinerary. It was three of us traveling and one of us left an expensive jacket and a shirt in their wardrobe. We've tried to communicate with them to retrieve those items and all we get is bunch of runaround. Francesca keeps saying to call Stefano about the jacket, but all he has to do is email us. We're not going to spend money calling Rome when we could communicate via email for free. They refuse to provide Stefano's email address to inquire about the jacket. My overall experience with the hosts was very frustrating and I would not recommend this place is you like your sanity.