When checking in, I followed the instructions and contacted the number given. The woman was extremely abrupt and and demanded I verify information that I did not have readily available. With a baby, luggage and four other people, I was not able to get this information quickly (nor was I told I needed to verify specific information when checking in). The woman then, very abruptly, told me to call back when I had the information and hung up.
I also had to register and use other apps/websites other than Air Bnb to check in etc, which was a hassle and something I’ve never had to do before.
The place is clean and nice for those who merely need a place to stay. I would not recommend for those with babies or small children. The apartment is stocked with minimum necessities (one roll of toilet paper, one roll of paper towels, no dishwasher tablets or brush, no washing machine detergent, etc). I was told this would be dropped off for us, once mentioned, but it was never brought. We had to buy all of these things with our own money. I was also told the baby crib would be built and ready for us, but it was not (this was simple fix, but yet another example of bad communication).
I also sent pictures of damages around the apartment that were there prior to our arrival and was told one of the damages had to of happened while we were there.
Lastly, I left my baby’s changing pad on the bed and realized as soon as we left the key in the drop off box. I messaged the owner and asked if he could send and I would pay the shipping costs, but the cleaning lady magically “couldn’t find it.”
All this to say, I would not recommend this place for families or those who need to use the apartment for more than sleeping. It’s expensive for what you receive in return.