Excellent communication from the start with Giuseppe, and then his associate Roberto, who welcomed me to the apartment in Giuseppe's absence. Really great and detailed directions on how to reach the apartment, and clear instructions on what to do when I got there, as well as an email suggesting things to do in Rome! And the coffee was waiting to be heated in the pot in the morning - what more could I ask for?! Very clean, comfortable and well-decorated. A lovely place to stay.