Crappy host, crappy shower - we've booked with AirBnb for more than 10 times and this was easily the worst experience.

Francesco lacked the BASIC courtesy to respond to our messages prior to the trip (ignored a question in Mar 2016 & ignored our request for check-in details prior to our departure in early May 2016). 2 days before arrival, we were (FINALLY) instructed to just contact him again 15 mins before we reach the apartment. We did so, and didn't get any response til we turned up at the apartment door and had to call. He told to wait for 5 mins but our family of 7 waited 20 mins before 2 ladies came to check us in (they were kind, but a little clueless). The host reeks of indifference & disrespect for guests.

Nonetheless it would have been bearable if the apartment was okay.

Nope. The showers (both of them) were bad. Hot water for a moment, and ice cold the next - one has to constantly switch every few seconds to avoid scalding or freezing. It was as if it was all part of a bad joke. Showering facilities are basic, we are not fussy travelers, but we were really let down by this apartment and the host.

That aside, the wifi was working, the apartment was clean, and looked like the photos in the listing. Location was really good too.

Have some basic respect for people - stop treating your guests like how you treated us.