Carlo's place was so wonderful. We stayed 4 nights and enjoyed his apartment and Roma more than any other place we stayed in Italy!
Carlo's son, Alessandro was the absolute best! Although we never met in person - he was so attentive and helpful with any questions or concerns we had throughout the entire process...from booking to checkout. Emails, text messages, and phone calls were always answered promptly, politely and sufficiently!
Upon arrival, I was greeted by Irene. She walked me through the building, introduced me to the building manager, and showed me the apartment. She spent more than an hour with me - answering all my questions, sharing suggestions, showing me a map and detailing it with everything we would need to know. She also kindly shared her personal cell number, and told me to contact if I needed anything...which I did, and she politely helped me right away!
I truly cannot praise Alessandro and Irene enough. So kind, so personable, so helpful, and so prompt!! Definitely 5 star customer service and way better than any hotel.
I highly recommend the car service from the airport. Alessandro arranged everything, so it was hassle free, so convenient and a great price - in comparison. He also generously arranged a unexpected, very last minute pickup for my other guest.
Location, location, location = perfecto!!! We didn't, not once, have to use a taxi or Uber. EVERYTHING is within walking distance. We did however take the city bus to Vatican City, but the bus stop is right around the corner, so it was so simple.
And even though you're close to everything, when you're in and outside the apartment you feel safe, secluded, comfortable and have the privacy you want after a long day spent with tourists.
Best Airbnb we stayed in throughout our tour of Italy.
Take my advice and book now.!!! You won't regret it!