I would say Catherine was very nice and her assistant was great. This room was a bit like (American terms) Motel 6 needing renovation. The problem is I am allergic to SMOKE and CATS. I think both had been in this room. We had to leave at 11 PM and take a cab to a hotel; but only because I have asthma and it would have made me sick of the rest of our vacation. I told Catherine who was unwilling to refund our money, even when she requested my hotel receipt to confirm I actually spent the night in the hotel.
All in all, if you have no allergies and just need a place to stay near a train, it was okay.