We stayed in this place for 3-nights and everything from checking-in to check-out was stressful and super annoying. The lady that was supposed to help us for check-in was bringing any sort of excuse to keep us waiting in front of the door for 1.5 hours with luggages. It was cold and we were both tired from overseas travel. On the other hand, they charge between 30-50 euros if the guests have delay. Basically, they have come up with any sort of strategy to further charge the guests.
The apartment was not clean as expected and the shower was 100% clogged. I realized it during the shower and within a few minutes the whole shower and the bathroom floor flooded with disgusting and foul smelling water. They did not send anyone to fix it and then next day they sent someone to fix it at around the noon after many back and forth texts and wasting our daylight time. The bathroom was terribly smelling.
The bedroom is just above an active and super noisy night club and bars. We could easily hear drunk people shouting under our bedroom window, cars honking and motor bikes going back and forth until 3am. It was like we were trying to sleep in the middle of a busy street. When we complained about this issue and why such an issue was not mentioned in the website, the owner responded in an unpleasant way by calling it "Italian charm".
Staying this place ruined our experience from Rome. When you reserve this unit you are dealing with a company who manages multiple units. If you need sleep and rest, it is absolutely waste of money to get this unit, specially during the weekends and holidays when bars and clubs are more active.