Carla replied to all communications within a few minutes, always answering any queries we may have had. On finding out when we were due to arrive at the apartment she said she "would be there half an hour before because if anyone should wait, it should be me" ; a sign of her willingness to go the extra mile for her guests. The apartment was furnished and accessorised to the highest standard. The prepaid mobile phone saved us any roaming charges on our phones and demonstrated her attention to detail and ability to pre-empt the needs of her guests. The location is fantastic, not too busy and yet close to many of Rome's major attractions. The area is also littered with excellent restaurants and a number of supermarkets. We will be recommending Carla's apartment to everyone we can. Thanks for everything!