They are very friendly and polite and purchased gifts for my wife for our honeymoon and also supplied snacks and fruits. The apartment is centrally located within walking distance to all tourist attractions including the Sistine chapel. Plenty of restaurants and local gelato spots nearby. If you like to venture out public transportation is a 2min walk from your front door.
FYI there's a convenience store nearby that stays open until midnight. Luxury car service can be provided by Alex&Patty to and from the airport for €50 each way. Trust me when I say it's WORTH IT! No stress no worries you will be on time for check-in and your departure flight.