Anna was very responsive to messages and booked airport transfers for us at both ends. She also very kindly and generously filled the fridge and the kitchen cupboards with delicious food and coffee so we had cake to welcome us and oranges, bananas and apples. We were two families with kids aged 5-14 and we loved our time in Rome: we loved having breakfast and dinner on the three terraces and we also loved shopping at Conad and carrefour. The square just next to the flat had a great bar (“ultra bar”)where we had coffee one morning when the rugby semiFinal was on, and we loved being in a real neighbourhood. We became used to going to town on the metro and stepping away from the tourist areas and seeing the real Rome.