We only stayed here for one night, but Marisa and her husband were very kind and helpful when we first arrived. We had timed reserved tickets to the Borghese Gallery so we asked for an early check-in and Marisa very kindly said we could arrive an hour early. When we arrived, Marisa was still cleaning the room, so in the meantime her husband helped direct us to find the best route to get to the gallery. They offered us espresso and candy and gave us pre-packaged croissants to eat the next morning. The only reason I gave four stars is because unfortunately our bathroom did not have hot water so we were unable to shower, but I do want to highlight that Marisa was very responsive in trying to help us through the Airbnb chat. We turned on the hot water tank knob a couple of times, but it still didn’t work through to the next morning. I do believe that if we stayed another day or so they would have eventually fixed the issue. The room was very clean and cute and, as others said, much nicer than their pictures!