The apartment was clean, nice and in a great location to see all the sites in Rome. The hosts were extremely helpful and friendly. The only issue we had was the hot water heater was broken when we arrived and we had to take a cold shower the night we arrived and the next morning. At that point we notified the host who fixed it within a few hours and we had no further problems for the remainder of the trip. They said it was the first time it happened. We would definitely stay again at this apartment unless we see many other reviews complaining about hot water, then it probably was truly a one-off issue.