Nancy is an absolute delight! Extremely nice, always smiling and very easy to talk to. She provided some very useful tips on what to do around and overall went out of her way to make me feel at home at her place. Communication : top. The apartment itself is very well positioned, just a few minutes from the Santa Maria Maggiore basilica and in walking distance to the Coliseum and other Rome must sees. The room was exactly as described. I can not recommend enough!