I had an interesting stay at Claudia’s place for 2 weeks. The location was great and safe. The apartment was mostly clean and had many useful utilities such as a hairdryer and a tv with Netflix. However, once the booking was confirmed and I had slept 2 nights in the apartment of Claudia I was told I need to sign a contract for the stay of two weeks. I found this unprofessional and uncomfortable as this is a request that should be made before the stay and not done last minute. It also felt very rushed. This is the second time a host in Rome has asked me to sign a contract last minute and for me it looks shady as these things do take time to draft up and make sure both parties understand and are happy with everything. Check- in and check - out was smooth.
The smell of the air bnb however, was quite musty like someone had been smoking cigarettes in the apartment. The floor was dusty and there were recycling bins full of bottles that were not taken out from the previous stay. The pillow cases had stains on them on my first night. For the cleaning fee Claudia requested it is an insult to be quite frank.
I also had to kill a few bugs in the bedroom whilst staying there which was not pleasant.
The TV they set up in the corner of the bedroom was quite far so you couldn’t really watch comfortably without squinting or sitting closer to the screen as the TV was also quite small. It was a shame because after a long day at work you want to lay in bed and watch the TV comfy and and cosy.
I was also accused of scratching the fridge and was requested to pay 100€. Which I declined because I am rarely at the apartment and use it as a place to sleep and get ready for work as my job is very demanding. I don’t cook. And used the freezer more than anything.
The picture that was taken to use as evidence to show this supposed scratch of before my stay is a picture of the fridge far so far away like the TV in the room that you cannot even see the logo of the fridge let alone a scratch . So it’s impossible to see if there was indeed a mark there before my stay. The fridge also makes a lot of noise at night so maybe it’s a case of changing the fridge as it sounds old.
Ultimately, I had a great stay but I do not agree with your hosting skills as well as being accused and asked to pay 100€ as reimbursement for an amenity I didn’t even use and will definitely not be returning to this air bnb.