Francesca was very prompt in answering any questions I had before travelling. Although we I never met her, Chandra provided a very warm welcome, was excellent in keeping in contact during our stay and allowed us to store our bags after checking out due to a flight later in the evening. As well as being in an excellent location for exploring Rome, only a short walk to the Colosseum and a Metro Station round the corner, the apartment was great value for money and more than adequate for the six of us staying over three nights.