Serena and her sister were wonderful hosts! Very communicative and thoughtful. We had a few issues with the place itself, namely with the air conditioning only working in one bedroom. It was too hot to spend time in the common area, which was unfortunate given we’d booked the place to have communal space to hang out in addition to it having AC. We made a mistake on our end (I think) because we thought we booked for 2 people for 1 night then 4 people the other nights but evidently that was not the case. Regardless, Serena was very understanding and we enjoyed our time there. Great location and an elevator (very uncommon for Rome).