I was really pleased with Anna. When we arrived she has this delicious cookies waiting for us. She provided us with a map and explained where and how to take buses. The location was exact 5 minutes walk from the apartment and I can see the dorm of Vatican City from the window. Over all it was a great experience. The internet connection was great and I uploaded all my pictures to icloud with no problem. She was there the day we were leaving and called us a cab. She negotiated the price for us and we had to pay flat rate going to the airport which was actually 18 Euros less then what we paid when we took cab from the airport to the apartment. There is a small cafe on the right of the building as soon as you come down from the apartment. Good Breakfast. Anna was responsive to all my emails and understanding. The apartment was small but clean. I will definitely do business with her again.