This is a great location and I think generally, a solid place. When we were there however, the water was out on the street our first night and we were not alerted that the water would be out. This meant that when we got back after our first day of exploring in Rome summer heat, we couldn’t shower. And then construction in the hallway woke us up early while we were still jet lagged. Sandra and her son did their best to make it up to us once they realized these issues and even offered to let us move for the second night of our two-night stay. They were very nice and wanted to be helpful, and this is a comfortable spot when the hallway construction is quiet and all is working.
I would have preferred being told in advance that there was construction and a water outage, so we could have decided if we wanted to stay there. We probably still would have (ideally with a discount) - it is a great spot - but thoughtful touches like leaving water bottles for us if we’re coming home to an apartment without water or adding a fan in the apartment to drown out loud construction - would have gone a long way to make us feel more taken care of.