Carmen was AMAZING as a host! She met us outside the place for check-in and assisted us with our luggage. She showed us inside and had left thoughtful essentials and gifts for us that we enjoyed. As it was our first time in Italy she had tourists maps for us and point out ways for us to get around to our top destinations. The place itself was perfect for us 2 and close to the metro, which was easy access to everything we were interested in.