The apartment was as represented in the photos. Communication with the Giacomo was good, though we never actually met him, and therefore did not have the personal experience (wine & croissants waiting, restaurant recommendations, etc.) that others described in their reviews. We appreciated all the kitchen amenities, which enabled us to easily self-cater a lot of meals/snacks, plus the guidebooks, maps, converters were helpful, and the location of the apartment is indeed very central. For a first visit to Rome, this would be a good base.