When booking with Lorenzo E Beatrice you receive a kind message almost immediately with extra instructions and information about the trip and the appartement, they had organised a driver in a suit to pick us up at the airport making us feel all the more special. When arriving at the location, Lorenzo was already waiting outside, he took extra time to make us feel welcome and was very nice! The appartement was exactly as shown, spotless, very clean and organised and very comfortable. He also prepared maps and instructions on how to get around town easily and where to go to visit his city. They were also available anytime we had a request or needed information. We had a great time and would recommend their Airbnb to anyone looking for a fun time in Rome!