The apartment is not exactly like the photos. It is smaller and darker. Lorenzo was sick when we got to role so he sent another guy to make the check in, which was great. On the second day of our stay, the heaters (including hot water) stopped working which was a big problem since it was winter but luckily the other guy took care of it soon. If you are staying here with children be aware that the sofa bed is uncomfortable, it’s tilted towards the back and the pillows are hard.