Overall, there were some great positives that made our trip great such as the location, community, size of the property and the agent named Simone who went above and beyond to support us throughout the trip. However, there were some issues that could’ve been resolved by the host such as:
- providing appropriate toilet paper for a large group
- providing extra duvets for late autumn. This was addressed with the host in the booking. However, we were left without these answers and spent three nights very cold.. we have asked for blankets again and we were ignored. We had to leave heating on through the night which is unnecessary and bad for the environment. We were still cold. We contacted the host who failed to respond.
- providing clear instructions for check out.