Absolutely flawless!!! Our train was delayed arriving in Rome and as we disembarked, our phone rang and it was Valentina confirming our arrival and assuring us our driver was there and waiting. We were welcomed at the apartment with warm smiles and a bottle of local wine and biscuits. The apartment is beautiful, just as pictured and the views out of every window included gorgeous courtyards, one with a bubbling fountain. The apartment is directly over the famous Pierluigi's restaurant so you also have the ambiance of people dining and laughing and enjoying themselves. The apartment was immaculate, spacious and the beds comfortable. The staff of Grand Suites is always available. Mary enthusiastically shared her love for the city and gave us special recommendations of places to visit that you will not find in your travel books such as taking rowboat out on the lake in the Borghese gardens. Our son joined us in Rome in the middle of the week and Valaria came around to welcome him with a fresh batch of biscuits. When an unexpected transportation strike threatened to disrupt our schedule, Valentina suggested a day trip to the delightful Frescati and contacted her in-laws for restaurant recommendations. It was delightful! When we left, Grand Suites arranged for early am drivers for us to the airport. I could go on and on. The apartment, its location, the staff were everything and more that we had hoped for. Thank you Grand Suites!