The staff we super friendly and helpful! The room was basic but had everything we needed as we only really used it to crash at night. The train station is just at the top of the road with brilliant transport links to and from the airport and the Coliseum and Roman Forum were only a 10 minute walk away. There are some cafes near by that are good for a coffee and a cornetto in the morning too. The only thing I would say is that the room is slightly smaller than what it looks in the photos but is still an ample size! Our shower base also had a crack in it but other than that the room and location were great! The staff were also happy for us to leave our bags in the reception area after we checked out and kept them safe for us until we needed to pick them up at no extra charge 😊