We didn't get to meet Fabio, but he was efficient with his communication. Francesca was very helpful and really settled us in, welcoming us with breakfast supplies.
The flat was conveniently located and very quiet considering it was very near some restaurants (decent non-touristy ones with local fare, try Memmos, thanks to Francesca's recommendations).
There's a bit of damp due to its proximity to the river, but the dehumidifier keeps this under control.
Overall a great stay, and wouldn't hesitate to stay here again.