Main issue
- It was very cold in apartment and temperature is controlled only via application by owner. After spending a cold night I kindly asked Giulia for access to temperature control. As she refused to give an access, I contacted Airbnb asking for help. As a result of my asking, Giulia evicted me from the apartment with 9hours notice (in night). I originally booked for 28nights, and after 6days I had no home. I was refunded by Airbnb, but it was awful experience.
- Already second day into my stay, Giulia wrote that I will have to pay a „penalty" fee of 500€ for allegedly changing temperature in apartment - however, I had no access to temp. control…
- Shortly after I was evicted from apartment, Giulia tried to extort 910€ fee through Airbnb for allegedly lost thermostat, damages, and cleaning fee. nothing was damaged, I had no access to thermostat. She failed to present any evidence.
Minor
Apartment was not thoroughly cleaned. Many malfunctions e.g. stuttering shutter, broken furn