Fiametta met us at the door and was available by message with quick responses, and super accommodative. The location is fantastic and easy for both metro and Vatican, with great restaurants and alimentari shops on the next block. We felt incredibly safe at all hours. The apartment was clean, and while not large, perfectly workable. The sounds from other people passing in the courtyard were sometimes loud in the front bedroom, but only for brief moments. We were very pleased with our stay, overall.