The location was perfect as our daughter lives close to the apartment. Very clean, very pretty view, bed very comfortable, kitchen perfect. Lavinia was lovely, she came when we arrived to make sure we knew how to operate everything. Unfortunately, the water heater broke & Lavinia immediately made other very nice accommodations for us in a hotel offering to move us. I know it cost her money for the hotel. She was very apologetic even though these things happen. She went above and beyond to make everything easy for us. Lorin& Dom (USA)