Valerio is very kind and responsive, and the apartment is spacious with all needed features in a very close location to Vatican. Really everything is included, like washing machine, hair dryer, dryer hangers etc. and kitchen has all needed kitchenware and even some food, oil and spices! The electric outlets work with both Italian and European types of plugs, and there are already a few adapters if needed. Any questions are answered promptly, so we had no problems and definitely recommend!