This was a disappointment. My expectations were that we would be able to do laundry at the apartment. Not only wasn't that available, but the alternative suggestions were a waste of time chasing down a laundry that didn't exist. The internet went down for several days. The safe didn't work. There were bugs in the apartment and we had a lot of bug bites. The hosts responded slowly. We never met them. They are very hands off. A book was on the table with information about the apartment only much of it wasn't correct. We found out a huge key left on the table without any explanation was a key that bolted the door from the outside for extra security. It would have been nice to know at the beginning of our stay instead of near the end. They did have a lovely cleaner named Daniel who explained it to me and freshened up the apartment halfway through our stay.