The apartment is beautiful, just like the pictures. We loved having a balcony. It’s in the perfect location, a short walk from the colosseum and with lots of lovely restaurants nearby. Laura and Lumi were incredibly helpful and accommodating, letting us store our luggage before check in and helping us to find luggage storage and an airport transfer on our last day. Their recommendations were great and they were very responsive - the previous guests had accidentally switched off the hot water and they helped us fix it very quickly!