Massimo welcomed us because we never met Paolo since it is ran kind of like a hotel. He was very nice and was the only one that spoke English here for our stay and gave us useful information for our stay. But I would not stay here again. T is a little far of a wall from everything about 15 minutes around the Vatican wall which we thought would be fine so we just took the metra everywhere. But we felt very unsafe at this place. The bedroom has its own key and the kitchen and bathroom are separate and are used by the staff and left open so all of your belongings in the kitchen or bathroom have to be locked in your bedroom. Also everybody else had a key to the kitchen area too so you have to lock your bedroom door at night because we had one of the other people in the hallway use his key to come into our "apt" in the middle of the night!!! NOT safe. Also during breakfast when she was serving it there was a strange man she didn't know walk into our apt as well and wash his hands! She told us to lock our door but we didn't because she was serving breakfast! I wouldn't stay here if you don't speak much Italian because we couldn't communicate with anyone after we talked wih Massimo. The best part of the stay was the view from the patio!