We had a wonderful 4-night stay at Chiara's apartment. The location was absolutely perfect, in a very cool neighbourhood with lots of good bars and restaurants, and walking distance to everything. Our communication with Chiara was perfect, and we thought she was very kind and welcoming. The apartment had everything we needed for our stay, including a fully-stocked kitchen with all the dishes, pots, utensils, etc that we could have wanted. Chiara has also set up a FB page with amazing recommendations for restaurants and things to do - we found it really useful and tried out (and loved) several of her recommendations! Overall, we would highly recommend.