Marta, was very helpful throughout the entire process. She responded to all my emails in a timely manner. The apt was clean and tidy the only downfall was that's it is outside the city wall and will cost you close to 80 euros by cab if you arrive after 11pm. Also, the apartment has no AC unit and no screens on the windows. The apt is located next to a lake/river so their are Plenty of mosquito. We were in Rome in early July and it was unbearably hot.