I have rented dozens of airbnbs and the level service and thoughtfulness provided by Simonetta was the best I have experienced. A recap of the lengths she went to make our short 2-day stay comfortable and enjoyable:
* she coordinated a 6-hour early checkin for a very small fee which we more than happy to pay
* without us asking, she provided a crib for our 2 year old
* she coordinated pickup from the airport to Ostia. generally, I would expect this to be expensive (and we got picked up in a fancy car.) but it turned out to be cheaper than a friend of ours paid a regular taxi.
... the apartment was comfortable and spacious and clean.
we were only in Ostia for a couple of days to meet a friend flying in for a quick meetup close to the airport. and Simonetta's apartment was perfect for what we were looking for. (restaurant that could be seen from the terrace was very solid and friendly - Magnafoco.)
thanks again for your hospitality, Simonetta,
Chris, Isel, Daniel and Ivo