Irina was wonderful. She was very responsive throughout the whole process, and provided great directions on how to get to the flat. The room was exactly as advertised, very comfortable and clean and perfect for my friend and I to share. Irina was attentive and provided maps and directions and answered any questions we had. I don't think Irina lives in the flat - I believe the other rooms are rented out to other visitors - but this wasn't a problem for us. We had everything we needed. The neighborhood was great, with a gelateria right next door and a bank and two supermarkets just steps away and some nice restaurants in walking distance. Bus and metro station very close by as well. Highly recommended!