Monica was very helpful and responsive, as we got a little lost going to her apartment (I have a terrible sense of direction). Her apartment was the nicest of the ones we stayed in on this trip, by far, and in a great location...probably only 5 minutes from the metro, and close to all kinds of restaurants, shops and delis/grocery stores. It was also helpful having her in the building...she was able to print off tickets we had reserved for a visit to the Vatican. Also, having a washing machine was a big plus--we had been travelling for 10 days already, and were in desperate need of laundry! The apartment was very bright, and other than the construction going on in another unit in the building, it was surprisingly quiet for a vibrant neighbourhood. It gave me and my kids a nice place to recharge from the hectic pace in Rome.