I did not get to meet Alessandra personally but she made it very easy to communicate with. Roberta met is at the apartment and was very friendly and informative. It was a great location short walk to the transit, right across the bus and a nice 20 minute walk to the Vatican. Nice quiet area. The apartment was very spacious and just as it is shown in the pictures. Thank you Alessandra for making my second and my moms first experience a memorable one.