From the beginning of the reservation process to checkout, Alessandra was very hospitable, informative and responsive to all of our questions via e-mail. She even e-mailed a thorough manual explaining how everything inside the flat worked, as well as helpful recommendations on restaurants, transportation and attractions in the neighborhood. Upon arrival, her brother Lorenzo met us with the keys and did a walk-thru to explain everything. He was even kind enough to walk me around the neighborhood and to a store close-by to pick up some fresh fruit and refreshments.

The flat itself was impeccably clean, well-stocked and organized, and tastefully decorated, just as the photos show.

The bathroom had beautiful Alessi fixtures. I loved the Jacuzzi shower with all of the jets! Never got to use it's steam room/sauna feature, and we never got to use the hot-tub. (Maybe coming from California where there is a drought, we felt guilty using that much water).

To our delight/relief, the kitchen came with a Nespresso machine- and stocked with *almost* 9 days of coffee capsules (we drank a LOT of coffee). Overall, it was very well organized with under sink compost, recycling and trash bins.

The flat was on a high floor with a nice view of the area, and accessible via a small lift (for 2 people or 1 person & two large suitcases). The flat itself and building felt very safe & secure with double locks on the door and a locked front gate in the evenings.

The flat is located in the Testaccio neighborhood, along the Tiber River, just a short bus ride from the more touristy areas, and was a refreshing change from the crowds. Full of locals, three of the best restaurants we had eaten in Rome were just a short walk from our flat- Felice, Angelina and Ketumbar. Our favorite gelato- Panna & Co. and favorite quick slice pizza- Alice.

Overall, the experience was wonderful and I would recommend to any of my friends coming to Rome to stay at Alessandra's flat!