The apartment is small but comfy, and there you really feel as if you're connected to Trastevere, one of the most picturesque and best located sections of Rome. Laura is friendly, enthusiastic, and vivacious, and she obviously enjoys having guests. She treated us as friends rather than as clients, showing us around the neighborhood, introducing us to waiters in one of her favorite restaurants, and generally making us feel welcome. She's also taken the initiative to set up a deal for taxi service between the apartment and Rome's airport that gives her guests the benefit of a discounted price and a driver who knows his way to the apartment. A very nice experience all around.