It was easy to communicate with Walter. We were a group of 7 and he arranged a pick up service for us from the airport. We were very appreciative when he let us check into the apartment early as the airline changed our arrival to an earlier time. There was a lovely gift basket on the table when we arrived. We were thankful for the lift for all of our luggage. The location was great. It was quiet with a short walk to the Colosseum and the Forum. During our time in Rome, it was exceptionally hot and we had an issue with the air conditioning but we worked it out. There was plenty of room for all of us to move around and the three bathrooms were really great. I definitely recommend Walter's apartment.