Small but comfortable flat. Our family of 4 stayed here and it worked out well but for the most space perhaps 2-3 people would be more idea. The Washing machine is AWESOME. The place had air conditioning and was in a safe area of town. The next door older male sings Forever Young everytime we passed by his window and he was hanging his wash. The women of the building love to sit on the steps outside and gossip. Very chill and neighborhood vibe. Close walking distance to anything you'd need as well as to get into the city by foot, tram, bus or subway. We did use 2 taxi's and they were really affordable and metered. No need to keep buying water as there are free water spouts all around the city and neighborhood that is clean and cold all day long. We would definitely come back. We never met Luis but we didn't really need to. Also, We did accept his offer to have his friend pick us up from the airport. I would take a taxi or other form of transportation as he was not a very safe driver although we ended up at our flat all in one piece.