Giuliano is friendly and responsive. Unfortunately there is a minor language barrier, but generally seem doable with the assistance of GTranslate.
We had a few issues with the stay, but stuck it out since it was just two nights.
The apartment needs a deep clean, the neighbors played loud music every evening until 9pm-ish, the shower flipped between hot and cold randomly, the kitchen table was a bit unstable (not ideal for working), there is very little natural light entering the apartment, the pull out couch was broken/old and required Giuliano to come and fix it. He wanted to charge is for coming in to fix it, but let it eventually. He did mention a new pull out couch is arriving soon.
In general we felt the place is not matching expectations as listed.