Costanza is a GREAT host! We had a little trouble with the flight, but she was able to adjust the check in time for us and everything worked out beautifully. Her house is exactly as shown in the photos. No problems with hot water and her amenities provided add a nice element to the stay. Her mother was also very kind and brought us milk and juice for our stay. Clean, organized, and central to any of neighborhoods you intend to visit. We were able to see many areas by foot and most places are within walking distance. She has a collection of tourist info on the desk as well. The elevator is convenient as the room is right across from it. Costanza is clear in her communication and responds very quickly. I had a welcomed stay and would highly recommend.