Gaia was a wealth of important info - the kind that helps you know where to buy tix, avoid lines, where to avoid, etc. Beds are comfy. FYI - Gaia is punctual. When she comes for check-out, be ready to go. She was so helpful and herr place could not be located any better. We were within a 20 minute walk, with three kids under 6, of the Vatican, Colosseum, Spanish Steps, Trastevere, and everything in between. Could not be located better.