To start with ... Think the exchanges over e-mail and chat were smooth ... Had been in touch with the host for 3-4 months .. The check-in was smooth and seamless ... This place is at the epicenter of all activity in Rome and thus says it all ...Sveva left behind a few things like milk, tea etc. for us which was very kind of her ...we enjoyed our stay at the place except a couple of blips - post check- in the communication no longer remained ultra-smooth ..which honestly i didn't except ... At one time it rather seemed a little impolite ...And this wasnt the last time ... Maybe a cultural thing in Italy too ... Which i may not have picked ... There was leakage in the bathroom ... There are a couple of CC tv cameras ( thankfully not in the bedrooms) installed also ...i am not sure why do they adorn the house ...overall and net-net we had a memorable stay at rome sans the couple of outliers...maybe places I've stayed at other places have set a very high benchmark to breach ... All the best to the host and hope she gets well soon ... Thanks again