The place was amazing! Very big apartment and super clean! Emma provided clear instructions on how to get in. When we entered, we saw there were complimentary snacks, bottle of wine and bottled water in all rooms. Big plus was that each bedside had a Qi charger stand for your phone. She also provided plenty of shower gels and misc toiletries. Heating is regulated but Emma checked in with us proactively when the nights were cold to ask us if we needed the heat higher. That was super thoughtful of her. Lots of scented candles and diffusers throughout. Great location as right around the corner is very active with lots of restaurants, shops and dessert places. Initially when we arrived, the alley looked bit sketch with the graffiti but after exploring Rome for a few days, most alleys are sort of like that and ours actually intersected right into a very active and touristy area so we felt pretty safe. No bathroom ventilators so make use of scented candles or open window :-)