Paola was very helpful right from the beginning. Communication leading up to our stay was excellent and extremely helpful, from advice where to eat to organising transfers. We never met Paola but she always responded to our emails. As for the apartment, it was huge, luxurious, clean, close to great coffee, lovely restaurants in nooks close by and walking distance to many landmarks (10 min to Colloseum, 15 min to Trevi fountain, 20 min to Spanish steps and only 6 min taxi ride to Vatican!). It made it very easy for us to see Rome in a whirlwind 2 days. The apartment was so spacious and comfortable that we wish all our accomodation was that fantastic. Also, we were able to leave our luggage locked up in the apartment after check out, which helped us get a few extra hours for sight seeing. Thanks for a great stay! Ciao Roma!! Kind regards, Zoe and family