We stayed at a most difficult time during the start of the Corona virus outbreak. The museums and Vatican shut on the first day we were there and we had to cut short our visit and leave 2 days early on the last plane home. Gabrielle was great about it all and helped as much as possible and offered a discount if we returned in the future. We were collected by Valentin at the airport, arranged by Gabrielle. This made it so easy to get to the apartment which is in an ideal location for the Vatican