We didn't get to meet Roberto, but he was very easy to reach by text. We were greeted by his cleaning lady at the front door and she helped us to carry our luggage up the stairs. His place is very modern and clean. His shower was very cool. He was kind enough to provide us with water and some snacks. The only issue we had was the weak wi-fi. The internet was very slow. But other than that, we really enjoyed staying here! There's also a church right next door if you want to go to mass. :)