Ruggero was a great host. He ensured the arrival process went smoothly and helped us arrange a private taxi from the airport to the flat. He was there to greet us, show us round, and went the extra mile in talking us through a map of Rome and where to go. He was easily available to contact through the stay. The apartment is lovely, beautifully decorated and newly furnished. Excellent location, on the first floor with a balcony, very near the Piazza di Spagna (and bonus excellent gelato place just opposite the front door!). Would recommend!