Considering all the negative comments on this place, I honestly don’t understand how it rates so high. I am wondering if more than one apartment rating is combined with this one to produce a higher score. For example, one review says it is very near to the Vatican. Uh no, that is at least a 30 minute walk. Another says there is no lift, and the rooms are on the seventh floor. Uh no, there IS a lift and the apartment is on the second floor. The positives for this place are only two: location and AC. While the host was helpful to set up a car from the airport, she did not answer any more requests. We asked for additional pillows and an iron; no reply. The beds were so uncomfortable my wife slept on the couch. There is a Nespresso machine, but no pods. The first bathroom is literally hard to turn around in. The toilet is broken, requiring you to remove the top to stop it running continually. The cleaning lady came 15 minutes early and literally sat down on the couch to wait for us to leave. Not the greatest stay.