The apartment is as beautiful as it looks in the pictures and the location is ideal! It was very clean. The air conditioners in the bedrooms were not working due to the batteries and Bruna and her husband came over within 20 minutes of texting her to replace them. Bruna helped us arrange our transportation to the airport and also offered to obtain any tour tickets if we needed them. The metro was very easy to use if you wanted to cut down on your walking as well. Her cleaning assistant Ilaria was also very sweet and helpful. I would not hesitate to stay here again!