Overall not particularly impressed. Before we arrived they were good with asking when we’d land, and offering a car service from the airport. But after that it wasn’t so good. When we arrived we didn’t have the cash to pay the tourist tax and rather than bill us through the site or have us leave the money at the end as we’ve done at previous places with Airbnb, they walked us to an ATM, the only nearby one being one which charged for withdrawals (€4 fixed charge), to make sure we got the cash out then. Although it was our fault for not having cash, they could have requested money through the Airbnb website, and I even offered to make a bank transfer (telling them that I have a European bank account so the transfer would be immediate), but both of those options were shut out in favour of cash out of an ATM.
Our main reason for choosing this place was the washing machine which we wanted to use since Rome was our last stop for a two-week long trip and we wanted to have clean clothes. When we arrived there was no washing powder for us to use and although we asked for it to be provided they “left it in an envelope by the front door”, which was nowhere to be seen when we got back from our day. After we messaged that we couldn’t find the powder, we never received a reply.
There was only one spare toilet roll provided between two people staying for 5 nights and the existing ones were previously used. The floors were not swept before we arrived so we couldn’t walk bare feet in the apartment. There was also no hot water for the entire time we were here, not ideal when the weather is warm & humid, and for people who take warm showers.
The only positives were the air con worked and it’s location was very convenient for the Vatican City and there are decent and reliable bus links close.