Laura was very helpful. Upon our arrival, she took time to explain everything as well as gave us various recommendations on where to eat. The location is fab, it's right by a lively street so you'll feel very safe at night. The colosseum is 5 mins away and there's an amazing pizza place right below the accom (we ate there every single day!). The accom itself was very nice and clean. We definite enjoyed out stay at Laura's!