We have stayed at many airbnbs and this by far was the worst one. THIS PLACE IS A LEMON!!! DON'T STAY HERE! First we waited about 40 minutes outside the building before Giovanni let us know that the apt was ready, because the cleaner was still cleaning the unit when we were suppose to check-in. Then the bathroom area started flooding (water coming out the walls and floor of the bathroom) after I took one shower. We notified Giovanni of the flood, as we were not sure where the water was coming from. We did not receive a message or any contact from Giovanni and ended up having to use or towels to clean up the water. This made the bathroom unusable as there was still water coming up through the floors. Since we were only staying one more night, we would have been okay with him having someone come to clean up the bathroom and water, but we didn't even get a response and ended up having to use the bathrooms at restaurants and a nearby hotel to clean ourselves up as best we could. Aside from all of this the WiFi is not free and you have to use your credit card to pay, the t.v. is not able to be plugged into an outlet without an extension cord (one was not provided), the bathroom shower is disgusting and shower curtain needs to be completely replaced and the whole bathroom smells of mold! The listing does not mention any of this and in my opinion this place should not be listed on airbnb!