Federico and Matteo always replied quickly and were helpful no matter the subject, whether it was a month before our trip or during.
I need to add that Matteo went out of his way to help us. Our flight was delayed by 10 hours and that made meeting up with our daughter who was studying abroad go awry. Matteo actually found her and brought her to the apartment for us, a true gentleman.
The apartment was perfect for our family of 4, we have 2 kids in their 20’s. Everyone got their own full size bed and bathroom. The family room and kitchen made it easy for us to hang out after a long day as a family instead of in separate hotel rooms. It has everything we needed to be comfortable and the location was great. It’s super close to the Vatican and you can easily get everything. There are a number of good coffee bars and restaurants nearby too.
To be fair, the only minor complaint is that you can hear the road noise from the bedrooms facing the street. That said, it’s not a big deal and we always slept fine.
We would definitely stay here again and have already recommended it to friends who may visit Rome.