We loved our trip to Rome because of this apartment! Raffaella is super quick to respond and she messaged us several times before and during our stay to make sure we had all the information we needed and made sure we were enjoying our stay! She was really helpful in arranging transportation from and back to the airport. Everything was perfectly on time with the transportation and the check-in. The apartment was SUPER clean and there was chilled champagne waiting for us at arrival and the refrigerator was filled with cute little snacks! There was also plenty of towels for the two of us for 3 days. We expected a lot of noise from the fountain and all the people outside but when you close the windows and door to the bedroom it was surprisingly quiet! A big plus with airconditioning in both the kitchen/living room and the bedroom that worked really well. We would recommend anyone that is going to Rome to upgrade your trip by staying here!