This is a second floor flat in an apartment block on the busiest street in Rome right next to the Vatican. The flat is run as a BnB business and as such it is quite formal and you will only see someone when you check in. When you check out you are asked just to leave the keys on the bed and close the door. There are 4 rooms each catering for couples, I.e. 8 people. There is a foyer type space with a sofa in it and a shared kitchen. Room 8 is the smallest, there is no wardrobe and limited space for luggage. The good points: Location is great, Air con is provided free of charge and works well, There is a range of long life breakfast foods permanently available. A cleaner comes every day at 10 to clean the shared areas. Hot water is plentiful and water pressure is good. WiFi is fast and strong. The bed was very comfortable, clean and a good size. The not so good points: We received a number of very direct messages after booking that made us feel very unwelcome and it tainted our whole stay here. Instead of being welcomed in as a guest, we felt like we were a burden and being overwhelmed with rules and demands about our behaviour before we had even arrived. We have copied these in below and you can make your own mind up. When we did meet our host Martyna, she was very efficient and nice so it was really just the messages before arrival. The flat had a serious damp issue with mould up the walls in particular areas of the foyer. This created a 'particular smell' which was unpleasant. The hook for the shower was broken for the entire duration of our stay (4 nights) making it difficult to have a shower. We reported this but receive no response about this particular issue. The toilet was leaking too so we reported this issue. You are told not to wear shoes in the flat - it makes a lot of noise to wear shoes (a Japanese guest in the next room insisted on wearing heals to walk around the flat and kept us up until 4 am!!) Take slippers if you are picky about walking around on cold marble floors. 3 juice boxes are left out on the kitchen table each day, it's not enough if there are 8 guests. The walls were thin so we were kept up by really loud snoring from the next room. There was also no where for us to put our towels as we were told not to leave them in the bathroom but there was no provision for them elsewhere. There we no bowls in the kitchen so even though cereal was provided you couldn't actually eat it! There was only a very small milk carton provided which was not enough for 8 people. There are no hand towels at all, We used the kettle...