Wonderful apartment in a wonderful old convent in a great part of town! Lorenzo could not have been more friendly and helpful. There were a few teething problems on arrival: the taxi shuttle service from the airport assumes all booked guests are arriving at the same time, so a taxi was ordered for six, even though we were only two at the beginning, and despite my having sent an email the previous day explaining this. There is nowhere on the web page to state how may guests need the shuttle. The driver was also not present when we arrived, which necessitated a few phone calls and a wait of over half an hour, and no account was taken of the fact that we had to wait half an hour for checked bags to arrive on the carrousel. The Wifi was intermittent and so unreliable. The iron was missing, but a new one appeared the next day. The website implies the apartment is air conditioned, but in fact it is only the upper bedroom which is cool, and for the first five days this was not functioning, which made sleeping in August almost impossible up there. These should have been checked before arrival I think. Also, I think there should be more than two sets of keys, as this made organising coming and going betwenn several people complicated.
Apart from this, all wonderful! Thank you!