The apartment in Rome was really wonderful. The location was excellent, within walking distance of many of be key sites of Rome. The apartment was used by 8 of us and we didn't feel crowded at all. It was very clean, well equipped and the air conditioning was very welcome in the heat of July! Natalia was always in contact and helped us with an airport pick up as well as arranged taxis for us for our early visit to the Vatican. We also had an issue with a shower door but Natalia sent someone to fix it immediately. It was a great experience and I would highly recommend it to anyone!