Valeria is very quick to respond, and connected us with a taxi to get to and from the airport! The apartment was also very clean and close to a bus stop that can basically take you anywhere. The apartment is in the perfect spot to many attractions - 15 min walk to the Colosseum. At the beginning of our stay we were told that there was an issue with the power, it did go out multiple times throughout our stay but it was an easy fix, and the hot water went out a few times. Other than the the stay was good.