Luigi was great and quick to respond. He was helpful in getting directions to the apartment from the airport. We enjoyed being in the apartment (having AC was huge in the 80 degree weather).
This neighborhood appeared a bit more rough than we anticipated and was about a 10 minute walk to the train. The people we did interact with in the neighborhood were great and friendly. The walls are a bit thin as we could hear the bustle in the mornings but that was probably a good thing to get the day going!
On our last night of the stay, my husband and I woke up just after midnight to shouting, sirens, and sounds that we quickly discovered were of a car exploding a block over. Thankfully the fire department came to extinguish the fire- hopefully this is uncommon but it's great to know there's people who can help take care of this kind of situation.