Had the greatest time in Rome, partially due to Ilaria's great apartment. It was clean and looked exactly like the photos. Showers were hot, and the air conditioners were cold. There were no surprises. The location was wonderful and we were able to walk to many of the sites in Rome. Ilaria was great before we got there, answering all my online questions promptly. The apartment was waiting for us when we got there and getting the key was exactly as planned. Overall it was a great experience.