Yes, our host did come to meet us the second week and listened to our comments. Unfortunately, he wasn't able to resolve the bathroom lighting situation but we managed regardless. The apartment is large, very clean and airy with lots of large windows so lots of sunlight during the daytime. It was perfect for our needs - basically our daughter's wedding in Rome. She came to prepare at the apartment and we had room for all...hairdressers, photographers, etc.. They were very happy with the white walls! Overall, a great experience! Thank you Robert :)