We spent 2 nights in Rome with my boyfried and we were very satisfied with everything.
Emanuel was very quick to respond to my messages and he was a great help.
Originally we should've taken our room at 14:00 but our plane arrived early and we could get our room before that, at 11:00 which was a huge help for us. Again, a big thank you for that.
The room were extremely clean, with new towels and the trashbin has been empited regularly as well.
So, Thank U! :)