From start to finish, we had a wonderful experience with Giuseppina and her apartment. Her communication with her guests was prompt and she was always willing to help us. She arranged for transportation from the airport and had lots of suggestions for activities and restaurants in Rome. In fact, she kept checking in with me while we were stuck in customs at the airport for over two hours. She told me not to worry and that she’d be there for us which was quite comforting. In that moment, I knew that she was just a text away and that we were not alone! We checked in with Giuseppina’s mom who was very sweet and explained everything we needed to know. The apartment was beautiful, updated, comfortable and very clean. We loved the location. We felt as if we were living in Rome which gave us a different perspective in our travels! We basically took the bus (there’s a stop across the street) or walked everywhere. The air conditioning worked fantastically and was such a welcome relief after walking around Rome on such hot days. Giuseppina was there to check us out and it was lovely to meet her in person. After we checked out and had settled in our next destination, we realized that our daughter had left her stuffed animal in the apartment. Giuseppina promptly reached out to the cleaners who found it and we were able to stop by the apartment to get it when we returned to Rome before flying home. Anyone with a child who has a cherished toy can understand how important this would be! We so appreciated everything Giuseppina did for us and would not hesitate to recommend her apartment to anyone traveling to Rome!