From the beginning, Simona (and her husband) were great! Simona arranged a private transfer for us (to/from the airport) with someone they knew well (Flavio--he was great! Felt like we knew him forever). Simona and her husband were there to greet us upon check-in and went over everything with us and gave us a tour of the home--to show us where things were--and also gave us advice (they didn't just give us the key and leave). They checked in with us frequently, and offered to help us with setting up tours-- if we needed assistance. We really felt like they went above and beyond to make sure we were taken care of - like we were family. They care about the people who stay in their place and they make sure you really enjoy your stay there and in Rome. That is important. It really was great staying in their place, as opposed to a hotel. It felt like we were "living" in Rome, with all their decor and the prime location. It was really hot when we visited, so thank goodness they had air conditioning (one in each of the bedrooms). The home is in a perfect location too. There is a great pizza place right outside the entry door to their place. It is very popular, so you need to get there early, before the long lines if you want to eat there. At night, it can get kind of noisy out there, especially on a Saturday night, but the air conditioner in our room muffled most of the noise and we had no problem getting to sleep. There are lots of other restaurants around the area too. It's fun to walk up to them, check out the menu, and decide which one to go to. One of our favorites was Mimi Coco. We ate their twice!! One thing I have to say is , if you are American, don't try to find any American breakfast (i.e., eggs, toast, bacon). Either you won't find it anywhere; or if you do, it will not be the same. Stick to pasta and pizza and for sure desserts! Tiramisu was awesome! A little bit of advice - if you visit the Coliseum, ancient Rome, the Vatican, Sistine Chapel or Saint Peter's Basilica in warm weather, you might want to bring an umbrella (or buy one from the vendors there) and for sure a fan for your phone!! Yes! They make them!!I It's super tiny! I could not have made it through the tours in the heat we endured (high 90's) without this little gadget - you can find them for whatever type of phone you have - Here's an example below from Amazon (copy and paste in web brouser)
https://www.amazon.com/ZLMC-Portable-Compatible-iPhone-Accessories/dp/B07312DW8H/ref=sr_1_4?keywords=plug-in+fan+for+iphone&qid=1561742779&s=gateway&sr=8-4
This little fan (or one like it) surprisingly does NOT use that much of your battery - like you would think. Though we did also carry a batter pack (small, thing and flat) that held 4 charges that fit right in my super small cross-body purse--so you may want to get one of those also. I will never go anywhere again with it! That saved me and everyone around me was soooooo envious - and I felt bad for the people who were suffering from the heat!
Anyway, we loved the home and the location. You could not go wrong with this place! I highly recommend it if you plan on staying in the Trastevere neighborhood!