Place was clean and beautiful and we absolutely enjoyed our stay. Lorenzo arranged car transfer but the driver was quite late and then we had to walk far to the car. Once we arrived at the place, the host was late so we stood outside in a very small street with our 3 kids and all the luggages trying to avoid cars passing. Once the host arrived, the place was not ready and was still being cleaned. The listing stated check in time as 11am so when I brought this up, Lorenzo stated that check in time is when we can drop off our luggages in the apartment, not for us to stay since the place has to be cleaned after the previous guests just left. I purposely booked this place for the early check in time since I knew we would arrive shortly after 11am so that was disappointing. Otherwise, place was great and had everything we needed.