I would recommend this place to anyone without reservation. The place was very clean, and Franca left us water in the fridge and several snacks door when we arrived. The location is great, it's either walking distance or a short bus ride away from most of the major sites. The apartment itself is behind three locked doors, so safety was never a concern. Franca is very responsive and helped us out very quickly (within the hour) when we needed it. There was also an umbrella provided, which was quite handy. It was large and comfortable enough for four people to stay. Overall, Franca's place is fantastic, and I highly recommend staying here.