I stayed at Shiva's for a business trip to Rome. I stayed only for one night, but Shiva so I didn't get a lot of time to talk to Shiva. She was friendly and was very flexible with my check-in time. The only small problem with the room was the light. It is a nice room with a comfortable bed, but there is a fair amount of light that shines through the curtains with sunrise. Besides that everything else was just fine.