The host, Maddalena, was great and responded to my questions/ messages quickly. She gave us tips on what to do in Rome and even provided us with 2 bottles of water. The flat is located in a large complex with other apartment buildings. There are two gates to get in depending on the time of day so that makes it feel a little safer. There are five steps up to the flat and since it is the first one in the complex and closest to the gate, it can get quite noisy from people going in and out. We often heard people talking outside and the gate slamming at night. The flat itself is quite large and the bed is really comfy (I think it's memory foam)! It is located in between two metro lines the A & B lines with each being about a 6 or 7 min walk away. Overall we had a great time in Rome!