Laura's place in Rome was well suited for our stay. We walked every day almost everywhere, by far the best feature of this place is the location. The amenities in general were good: The shower was uncomfortable and the kitchen has only basic cooking implements (pots and frying pan, but no oven implements).
I only encountered two of what I would consider 'problems', upon arrival we were asked to provide our passports for photos to be taken of them by a representative of Laura. We did not feel comfortable allowing for sensitive passport information or images to be captured by an unknown party, Laura was quick to resolve our issue and were able to resolve this problem quickly. It is common in European jurisdictions to be asked for passport details, however make sure it is taken in a secure way, by an official party.
The other problem we had which unfortunately could not be resolved was the heating. During winter at night Rome can get cold, we were informed by Laura that the heating is controlled centrally by the building, which left us feeling cold at night. For this reason I would not come back here again during winter for the money we paid, as the standard we expected was higher.