We were on a train bound for Rome when we received a notice from our hotel that they cancelled our reservation. I found Ugo’s place through the app and within minutes, we secured the apartment. We connected immediately through messages and confirmed the booking made the same day. He literally saved us from wandering the streets of Rome all night. We were very happy to see that this property was EXACTLY as portrayed in the listing and photos. Ugo kindly sent us a picture f the street side doors and met us when we arrived. He also provided restaurant recommendations for dinner and had a very simple check-out procedure. This is now our go-to property when we visit Rome. Highly recommended!!!