Eugenio and Vanina were responsive, kept in touch and met with us as planned for check in. The apartment is nicely decorated, comfortable, and it was very clean. It's on the 4th floor, but the steps aren't bad. The apartment is in a good location - lots of restaurants and cafes in Trastevere, and easy access to the center via Ponte Sisto which is about a 4-5 min walk from the apartment, and to public transportation. We stopped at the nearby Checco er Carettiere bar each morning for cappuccinos (or more accurately, cappuccini) and excellent ciambella and other pastries. There is a café below the apartment, but the soundproofed front window blocked out the sound from the street. Air conditioning in living room and in bedroom was much appreciated - it was a bit warm while we were there (Oct 2017) and we had the front window closed at night. We just had to run it for a few minutes here and there to cool off (we try to minimize our use of electricity in Italy as it's quite expensive.) Nice little kitchen. We didn't cook, so I don't know how well equipped it was. The soap dispenser in the shower broke, and Vanina was very gracious about it. There was an issue with the shower water temperature being a little inconsistent, and Vanina addressed it. It was a lovely apartment and I would return in a heartbeat!