Mattia was a great communicator. Very helpful and quick to reply to our questions. The location is near the train station and bus stops. The AC isnt what we are use to here in Canada but we were thankful none the less. The room didnt have a blanket as it is so hot in Rome. We requested a blanket and Mattia was able to leave us one the next day. The kitchen space is shared with others. Cute balcony.