We stayed at Noelle's place in the peak of the heat wave, I would not stay there again and will leave an honest review below, the only reason I gave it anything above one star is because of the location.
Pros:
- Location: Monti is a great location near the Colosseum, area is full of character and great restaurants (note that it is a VERY hilly area so if you have mobility limitations do not stay here
- AC is strong when the power is on
Cons:
- Hosts: our power went out one night and the host was not very helpful, it was at 10PM and they advised us that they would refund us for that night and we could stay or go, there was another group that had an 8 month old baby who was overheating and it took Jay to 1.5 hours to arrive and when he did he was not helpful and started yelling at us since we reached out to Air BNB for support - he said since we had done that, they would not assist us further (of note Air BNB support was equally as unhelpful). Of note, since the other group had booked through booking.com they were r accommodated to a hotel and we were left to be on our own (eventually we were able to get half our base rate back but this was after hours of persistence).
- Host is not local, clearly run by conglomerate with a worker (Jay) that has feet on the ground, they have 4 units in the building and rent them out through Air BNB and booking.com, prior to the power going out we asked for recommendations and they suggested some of the worst places in the area.
- Unit is not clean: many scuff marks on the walls and a film on the counters, the sheets felt grimy and despite staying for 3 days a change or new towels were not offered (this was promised in the description).
- Sofa bed is not useable - it is actually more comfortable to be on the floor, so if you are more than two people, keep this in mind.
- Balcony overlooks the garbage area for the building and does not actually have a seating area (this was not true to the photos).
- Unit is two floors above ground with no elevator or AC in the common area
Overall, if you are staying in Rome, stay at a hotel as Air BNB will not support you if things go awry.
If you do need to do an Air BNB you will get much better value and support by booking another place. Avoid this host and especially this unit if possible.