The host is great with communications! Very quick to respond. The place is practically next to Rome Termini. Great if you arrive by train and easy access to many bus lines and metro. The surrounding areas are rather busy with traffic though which is expected when near any stations. For those who are sensitive to noises, expect to hear some traffic noises in the bedroom. Check in process was great with detailed instructions from the host. It's on the 2nd floor and there's an elevator which is a plus! There are some steps to get there though. Nice entry hall to the units. All room amenities are in order and no clutter deco. I had one concern with cleanliness but the host responded right away and offered to send a cleaning staff. The place was quite spacious for 2 people and the high ceiling made it more open. Due to facing busy street and courtyard with neighbors window, I didn't leave the curtain open most of the time for privacy. When we requested to delay our check out time a bit, the host graciously gave us an hour extension.