I had an amazing stay at this place. Here are a few points:
-LOCATION: Amazing! Look, Rome is huge and the center city is also a big area, going from one corner of the downtown to the other corner might take an hour. I have lived in Rome before, and I knew the neighborhoods, therefore I chose this neighborhood (Trastevere) on purpose. It is the only neighborhood in my opinion where you can stay as a local, and since you are viewing this page this is your goal. So if location is important for you, go for this place!
-COMMUNICATION: I only met with Dona and she was a sweetheart. Always reachable, warm almost like we have known each other for years. I didn't have any problems during my short stay but I got the idea that if I did she would be available to help me immediately.
-THE ROOM: The studio is extremely extremely small, and it looks bigger on the pictures. don't get me wrong, this was totally okay with me as a solo traveller, but I can see 2 people having difficulty fitting in. It's below ground level (only 5 steps), and the only window sees the street. I was a little worried I could easily be seen through quite thin curtains, but also its behind the plants and I doubt if anyone is paying attention.
-ARRIVAL/DEPARTURE: Dona and Francesco explains it very clearly, but if you are traveling with heavy luggage I would just recommend taking a cab from the Trastevere station (costs about 10 euros)
-CLEANLESS: I thought the room was overall clean and comfortable, but I am not a huge clean freak
-NOISE: You can hear everything, all the people that pass by your door- it wasn't a big problem for me since I wasn't in the room that much, but would recommend ear plugs.
Overall, I thought it was a very nice stay. Location is really important and you can't beat this-again, if you are a solo traveller. Totally recommend it!