Paola made us feel very welcome and walked us through everything in detail. She had a welcome kit with some wine, arranged an airport pickup for us, and was waiting for us when we got there. She also provided us with a WebPocket from the cell phone company that allowed us to get WiFi connectivity as we walked around the city.

The location is fantastic, being less than five minutes from Piazza Navona, and easily walkable to all the major tourist attractions in Central Rome with our kids.