Silvana is very friendly and extremely helpful. She researched where I could purchase the best and most economic metro card (monthly: tram/bus/rail); arranged for a taxi to come at four in the morning to drive me to the airport; provided me with fresh linen weekly; and made me aware of the neighborhood’s best attractions. The apartment was very clean and well appointed – I did not want for anything. It is located on the building’s top floor with an elevator, and so the nights were always quiet. The neighborhood felt safe and the people residing there were friendly. It is made up of residences, retail shops, cafes, a six-days-a-week outdoor market a block away and many restaurants; and it is a mere few blocks away from great public transportation (both trams and busses). I recommend this apartment and its location highly. It is a great place to stay and enjoy the many wonders of this great city. For me, it felt more Roman than touristy. Thank you, Silvana.