Michele was great!! He helped us to arrange transportation from the airport and was there to greet us when we arrived. The accommodation was very comfortable and clean. Michele had everything that we could have needed including a map of the city, information on the best places to eat (which were excellent) and information on transportation to all the important tourist sites. He was also available to answer any questions we had. We thoroughly enjoyed our stay in Rome and highly recommend this accomodation. Grazie Michele!!