This was my second time staying at Cinzia's place. The location is great. The space is small but the accommodations are very efficient and more than meet our needs. We arrived earlier than the posted check in time and we're allowed to drop off our bags so we didn't have to drag them through the streets of Rome while we went for lunch. After lunch, we returned to the room and wanted a shower after a long day of travelling. I found that the shower stall was missing a couple of panels so that when I took my shower, water soaked a good portion of the bathroom. I reached for my phone to contact Cinzia's and found a message from her letting me know that the cleaning lady had reported to her that the stall was broken. Cinzia's asked if she and a repairman could come by that afternoon to repair it. It was repaired rapidly while we went to the nearby grocery and the rest of the stay was perfect.