Already before our arrival Francesca replied quickly, answered all our questions and advised how to reach the apartment. She was always easy to reach when we needed any extra information, help in the apartment or had some questions. Francesca was very nice to us and wanted us to feel as at home. She truly cared about our trip, wanted everything to go smoothly, while she wasn't too pushy. The apartment was clean, both beds comfortable. We were 4 women staying at the apartment and had everything we needed for our stay. It was very quiet in the apartment, no noise from the streets. Location was great, everything was easy to reach and close to the apartment. Metro stop 5 min away. We walked from Piazza del Popolo to the old town and when needed, we could quickly catch a taxi.