Roberto's apartment was everything we could have asked for. The housekeeper ( sorry i have forgotten her name) was there to meet us and show us around. She was extremely nice and kind. The apartment was well stocked with necessities and exactly as described. The weather wasn't great but we followed the sun from one balcony to the other which was fun! It was raining and cold one night and we thought we'd watch a movie since there were many dvd's but we couldn't figure it out. Roberto came over right away and although he couldn't figure it out either, it was the thought that counted. He was very personable and we liked him immediately. We enjoyed the neighbourhood and would stay there again!