Eleanora was an absolutely fantastic hostess. She went way above any expectations and was so helpful and kind. She responded right away to any questions before our arrival and sent us her recommendations of touring in Rome. She set up our shuttle and taxi to and from the airport/train. During our stay, Eleanora booked all of our taxis for us and even set up restaurant reservations. Before our arrival, she researched the best places to eat for a food allergy of one of our family members and called the restaurant to be sure they understood the allergy. The apartment was spotless and beautiful. We loved her special espresso pot and set out to purchase similar a pot to take home. I highly recommend this bnb and every wonderful thing that you read in reviews about Eleanora is true.