Apartment is located close to the Termini station, and all means of transportation (train, metro, bus..) are near to the apartment, which is very convenient. Communication was good, and Matteo gave us many usefull tips and recommendations. Upon our arrival (4 pm) the apartment still wasn't ready (cleaned), so we guess it was later done in a hurry. The building has an elevator (for 2 persons) which is handy since the apartment is on the 5th floor.