Renzo is a fantastic communicator. He also provides tons of helpful information which is extremely valuable for first-time visitors to Rome. Renzo also provided breakfast items, beverages and snacks! My husband and I were delayed getting to the apartment for check-in, but Renzo asked his mother to meet us and get us settled. She was so sweet and helpful. The apartment is very comfortable and outfitted with everything you could possibly need. It was cozy and clean. The neighborhood was wonderful, safe and extremely convenient to public transit. Stay here! You won't regret it.