Monica is a FABULOUS hostess! She radiates light and energy! She immediately responded to any questions and was very easy to communicate with during our stay via texts. She even moved our luggage for us due to an Airbnb location change, because we had a tour booked during the move time. She arranged our transportation to/from the airport and it worked like clockwork for the exact stated fees. Her flat looks exactly like the pictures and is beautiful and charming. Just lovely! Just FYI, the floors were dusty and I had to wear flipflops to keep my feet clean, but there was a lot of construction in the building at the time, as the halls were being renovated. Otherwise, the flat was impeccably clean. Also, the lighting in the bathroom is not very bright for makeup application (just to let the girls know). However, the bathroom is very spacious and lovely. Overall, we had an incredible stay. It was our first experience with Airbnb, and it was wonderful! Monica was amazing! Grazie Bella!!!