It was an outstanding apartment. It was just as described and I would say even better. He was very nice and cordial at the time of check in. He gave us a quick tour of the place and some of the need to knows. Recommended places to eat, how to get around, and even some recommendations on tours. He went as far as having a couple menus from restaurants near by. Gave us a map of Rome and was always responsive to any questions we had. The room was very comfortable, there was a/c, heater, tv/netflix. Basically I give it a 20/10.