Pina is a lovely host. Very personable, kind and funny! She went out of her way to communicate with us in our language and made sure that we understood. She greeted us, booked reservations and directed us to where we wanted to go. She is on the fifth floor BUT they were installing an elevator during our visit and looked to be more than half done. So keep that in mind. Personally I didn’t mind the stairs. Great exercise, great host, very responsive! If I come to Rome again, I will definitely stay with Pina again.