Our train got delayed for more than an hour and Ester waited for us at the apartment. She explained the location, the apartment and areas of interests that we should go. Gave us tips on how to make full use of the time in Rome and even recommended good food. The beautiful apartment is just like the pictures. A short walk to most areas of interests. You will find every thing you need in the apartment. Even umbrellas and ponchos. Wine was a surprise. Ester was very responsive to our queries, very clear in her instructions and advice. She is simply superb.