It was easy to communicate with Paola and even though I arrived 30 min earlier than agreed Emmerson (her colleague) was there to meet me in a space of 2 minutes. The flat was clean, cosy and had everything you can possbily need for a few days stay + even a bottle of wine (what a nice touch). Great location - I walked everywhere!
The area was quiet and safe both during the day and night. The only thing is I would not recommend this flat to light sleepers as the walls are very thin and you can hear your neighbours very well at all times. Other than that a great place to stay for a long weekend to see Rome.