Host never responded to my messages in Airbnb, so I sent him few iMessages, but he didn’t respond either. Finally he picked up the phone.
After checking in we realised the heating is not working, so I informed the host, he said the heating will turn on at 7pm and he advised to use A/C. Unfortunately AC doesn’t have heating option (I checked) and the heating did not start at 7pm, so I texted him again.
After 2 messages, host responded that, he didn’t see me messages and that he will try to fix the heating day later, but he didn’t even get back to me.
We were freezing in there and he didn’t care.
Additionally, water is leaking under the shower and half of furniture in the kitchen is broken.
I travel a lot and that’s one of my worsted experience regarding the host. I’m very disappointed.
Maaaan, you could at leas bring some blankets or space heater…