We did not meet Lauro but the gentleman who welcomed us was extremely helpful - he even helped to carry our bag and stroller as we were travelling with two small kids. The flat was excellent and we slept very well throughout our stay. The only drawback was that during the first two nights of our stay the lighting in the staircase was out of order and one had to search one's way in the dark. At the second day the house-wide issue got repaired.