Jacopo was helpful from the very start. He sent me a detailed message of how to get to the airport to the apartment. His girlfriend Sasha greeted us and gave a tour of the place. I was a little disappointed we never met Jacopo in person, but at the same time we were grateful for the privacy they gave us. The bedroom is very cute and the beds are comfortable. The apartment was a little chilly, so you may want to bring sweatpants and a sweatshirt. The bathroom and kitchen were nice. For breakfast they provided some breadsticks, cereal, cakes, coffee and tea. It’s not an American style breakfast, but it was nice for snacking. Overall, we had a positive experience here!