While the location of the place is wonderful (walking distance from the train station and all important monuments), it leaves a lot to be desired. We did not have hot water during our stay, and when we brought this up, Tersia's assistant had not flipped the switch when we were checked in. As a result, we were unable to shower after a long day of touring Rome. The following morning, we were offered another room to shower in, however, this shower did not drain, quickly flooding the bathroom. After informing her assistant of this, we were told she had forgotten to tell us that if you want the water to drain, you need to push a black button behind the toilet. There were several things about this place that seemed off, from the difficulty of opening the front door, to layout of the place (several rooms connecting to an extremely narrow hallway), to the inability to have a bathroom that had hot water and didn't flood. There should be a more thorough introduction upon checking in (how to use the water, how the front door locks/unlocks, etc), as well as recommendations for places to eat, and other information that is usually included when staying at a hostel/AirBnb/Hotel. Although responsive, Tersia's assistant was somewhat difficult to communicate with. While the price was reasonable, I would try to find a different place to stay if I were to return to Rome.