Stefano was great right from the start! Very responsive, flexible, and easy to communicate with. He arranged for a car to pick us up from the airport in Rome and promptly met us for check-in. He was very thoughtful during our tour of the apartment and gave us great recommendations for local restaurants and tips for transportation. The location was PERFECT, so convenient to all of the major sites including the Pantheon, Colosseum, and walkable to the Vatican. The apartment was spotless and Stefano made himself 100% available for whatever we needed.