Carlo has an excellent crew working for him.
Joey was our point of contact for the stay. He made everything extremely seamless from time of booking until check out. He communicated excellently. He was prompt and informative with his responses and seemed to always be available. We arrived much earlier than the posted check in time, yet he and his colleague, John met us at the apartment and stored our bags for us while we toured the area (which is very conveniently/centrally located) until it was ready.
After check in we had a couple questions to which Joey responded almost immediatelty. We requested a very inconvenient 545am check out and ride to the airport. Joey and John showed up promptly to help us carry luggage down (and seemed happy about it haha) to the arranger driver.
I highly recommend this property as the photos don’t do it justice. And if you need a bigger space while staying in Rome, you should absolutely consider any of the property’s they run. I can’t say enough positive things about this stay. Definitely top notch, when I visit again I won’t even consider booking with anyone else.