We had the pleasure of staying at Serena's place on two separate occasions during a recent trip to italy. On both occasions we were greeted in person and check-in was a breeze. Serena was great about responding to our messages, provided excellent recommendations and was gracious enough to arrange a taxi for us. The location is ideal. Comfortable walking distance to so many attractions and close to the Metro (subway) for those occasions when you don't want a walk. Rome is a busy noisy city yet we felt very safe and comfortable in this lovely space. Highly recommend it!