97 STEPS!! One of the main drawbacks in intense heat…we were disappointed with various things with the apartment. The apartment itself is truly lovely. The bed was comfy and the views amazing. I thought I should give you feedback as hopefully these things can be rectified for future guests.
The towels and soap were ridiculous. Both of such bad quality, and felt really mean. The towels were thin, small and scratchy - I can only imagine they brought them from an old hospital or prison : If you are charging over €2000 a week you can’t provide such low quality and so few. It’s very shoddy and mean. The sliver of carbolic soap was also an interesting touch…
light bulbs out everywhere - bathroom one was major concern as was dark in the shower and surely dangerous?
No duvet cover on the single bed that was partially made up
Only one bed was partially made up, the other was left with nothing on it, looking unpleasant.
No tea towels
Very few cups
No sharp knife or normal kitchen utensils (Ice trays, tea towels,knives for instance…)
Washing machine
Lights (in far end of room with tv) weren’t working
No bin bags
No cloths to clean the counters etc
Fridge alarm went off in the middle of the night every night whilst we were there for no reason
Washing machine sticks on wash so unless you turn it off it washes indefinitely…
It also jumped out of cupboard whilst on spin and nearly killed me! Luckily I was there to catch it or it would have smashed on the floor and flooded?!
Also. Would have been good to know that it’s 97 steps to the apartment. Would not book it again for all of the above.
One lovely thing was Francesco who went beyond the call of duty by carrying our numerous VERY HEAVY bags up 97 STEPS and was totally charming, as was the charming Barbara who was lovely to deal with, and very sympathetic. Really a shame as the property is magnificent