I think that Flavia's mom greeted us when we got to their place. But either way, both her and her mom are very helpful and welcoming! Flavia responded really quick whenever I messaged her with any questions, and her mother had a lot of suggestions of where we should go when we got there, provided a map and some recommendations for places to eat. The room is like a hotel room. The place was very cute and clean. They provided breakfast snacks, an espresso and hot water heater for tea. The location was great, you can walk everywhere! The only issue I had was with the wifi, but my friend didn't so it wasn't a big deal.
My friend and I love it! Hopefully we can come back!