The appartment was cleaned. There was enough space for four people. We had everything we needed. Gianluca was fast in his responses. The location of the appartment is perfect. It is very close to fountain di trevi. Also close to it there were supermarkets, restaurants, cafes. The check-in was on time. He showed us everything in the appartment.
During the check-in he wanted to take the number of our ID cards and to take pictures of our ID, but we didn't allow him to this. I really didn't understand why he wanted this.