Expect an experience that is above and beyond your regular Airbnb! We were greeted like long lost friends by Roberto who was on the street waiting to meet us and help with our bags. Everything has been thought of to make the stay enjoyable - nice touches like complimentary Prosecco and slippers, recommendations for local restaurants and historical sites, and tips and links to tours if you want them! Roberto is super lovely and whoever we met from the team connected by name and were delightful. The space is compact but with high end touches, in an older building with a quaint lift from 1930s. High recommend!