Sergio was wonderful right off the bat. As soon as the booking was accepted he sent very detailed information about how to get to his apartment with many options that work with every budget. Sergio was answered the door as soon as we arrived and immediately showed us around the apartment. He then sat down with us with a map and asked what we were interested in doing. He showed us everything we needed to know about the area we would be in the next day. He answered all of our questions and then gave us a big bottle of water. We did not have any further questions but he would have been ready to answer them if we did. The room was clean, big, and very comfortable. It really made us feel like we were in Rome. The area was easy to reach walking or on public transportation. This is a great place to stay if you are ever in Rome.