Pablo not only met us at the train station when we came but also assisted with our bags when we departed and stayed with us until our train came. Rooftop terrace is beautiful. In terms of amenities, we could not of asked for more. Pablo supplied directions to everywhere we wanted to go and was always available for questions. He also followed up to see that we got to our next destination safely. Penthouse is in a fantastic area with lots of shopping at restaurants nearby. Especially Empire Pizza right next door. Will definitely stay there again