Never got to meet Michaela, but the other person Anita who met us and gave us the key was extremely nice and informative. Place was in a good location just about 5 minute walk from Vatican City. Near Saint Angelo's Castle and about a 20 minute walk to Trastevere which was a really nice area to have dinner and walk around. Overall place was good. It was a little noisy at night since it is right on a main street. Mostly sirens from an ambulance. Other than that it was a decent place to stay. Would recommend it if you don't mind the little bit of street noise.