Bettina was our primary contact and she was fantastic. She greeted us right at the main square when we got out of the taxi, which she arranged for us. The apartment was in a great location, right outside a square with a lot of shops and restaurants, and close to many bus lines. The space was big enough for 2 people. It was very comfortable with the air conditioning. It was very quiet save for the occasional light sounds from the neighbors, and you could not hear sounds from the busy square outside at all. The stairs to get to the apartment were a bit wonky, so be aware of that. Super convenient having a clothes washing machine. Close to an ATM and bus tickets are easily purchased at the newsstand outside. Make sure to say ciao to the very friendly lady who works there! All in all, very happy with the experience.