The communication between Victor and Emma and us was flawless, very quick and helpful responses always. The apartment was perfect, we would have lived there if we could! The kitchen was perfect for making small breakfasts before a busy day. Bed was comfortable, everything very clean and simple decor. The location was great, about a 15 minute walk or less to major sites, a bit further from the Vatican but still a great area, quite and peaceful with the Forum a stones-throw from the front door. We really felt at home. Victor arranged a car to pick us up at the airport and also a taxi to get us back, both transactions were super smooth. Also, the apartment has fast wi-fi which was great for planning the day, finding restaurants, etc.
Overall, we have no complaints and would stay here again on another trip and will recommend to any friends.