"Guest House" implies there will be someone on the premises, and the listing said that we would check in with the "doorman," but the reality is we had to check in at a hotel three blocks away and then find our own way to the room with unclear directions and lugging our suitcases. There are two elevators in the building, and we ended up taking the wrong one, which led us to people's apartments instead of our rental. We had to track someone down in the building to ask, and only then were able to find the correct elevator and our room. We were also told at check in that we were to drop the room keys back at the hotel (three blocks away) if we left our room, which we found suspect. To be honest, if I had been alone I would have left and found somewhere else to stay because I felt so uncomfortable and unsafe, but my husband convinced me to stick it out since we were only there for one night, it was already late, and we were leaving n the morning. The room is described as "spacious," but is, in fact, tiny. The refrigerator never got cold enough to be useful, we were given one tiny packet of shampoo for two people, and the bed was very uncomfortable. The room is close to the Termini station as described, the air conditioning worked well, and the room was reasonably clean. Breakfast was included, but it was three blocks away at the hotel, which meant again dragging our luggage through the streets and leaving it with the hotel clerk. Communication was nonexistent. I messaged several time with our updated arrival time as requested, but never got a response. We stayed at a different AirB&B when we arrived in Rome which was much nicer, more spacious, and less expensive. I would never stay here again.