My experience with Marco was mixed, but this was not entirely his fault. Marco was a great host, very communicative and was always ready to help. The location of the apartment is very ideal, as it is close to many touristic sites and the train station. However, there were several problems with the apartment. The previous guests broke the shower stall's sliding glass door and it flooded every time we showered. Furthermore, the glass doors that remained were out of their track and were dangling, which was a major safety hazard. Although Marco apologised numerous times and wanted to fixed the problem asap, technicalities and requirements from Airbnb made the replacement very slow. Throughout our entire stay, using the bathroom was just a nightmare. Of course, this wasn't Marco's fault but it did made our stay unpleasant. Airbnb should care less our the formalities and worry about the comfort and the safety of other guests like us.