Andrea was not available during the expected arrival time, but setup the pick-up of the keys across the street and provided detailed instructions for us. It was a very easy process and we were thrilled with the cleanliness of the apartment and the amenities available. The location was fantastic - lots of bars and restaurants nearby, and of course, the Colosseum in view outside the living room window.
We finally met Andrea as we were exiting our stay, and he was very friendly and warm. We greatly enjoyed our stay and will recommend the spot to friends and family who go to Rome!