If you don’t read my review, let me summarize. Do not expect a lot, don’t expect anything when it comes to this host.
Well it is unfortunate I can’t give 0 stars for check in/communication…Giulio and I had messaged before the stay, I asked him about parking nearby and the possibility of the second bed. He gave me information for both and I thanked him. Easy enough.
He then messaged me the day of our reservation to let me know the instructions for self check in were available on the website - which I assumed was airbnb website (where I booked it). I thanked him and asked a clarifying question (never got a response). We showed up at the time I had told him I’d be there & I message him on the app to let him know he arrived. No response for hours, we had to sneak into the building once a resident was leaving - purely luck we weren’t left waiting outside with all our luggage for even more time. He never even apologized for this. And when he did finally respond, he tried to blame me for not going to the “website”…I was never given the link, his phone number, nor any indication this website even existed.
And then there was only 1 bed even though the listing said 2 and I had confirmed this previously. I asked him about this and he accused me of being dishonest and having a third person….We did not & is it so unreasonable to assume we would have 2 beds for 2 people? He again was not apologetic at all and tried to blame me, once again.
Overall, the apartment was fine - difficult to navigate if you have any heavy luggage or trouble going up stairs but fine for us. A little unclean (some bugs around the place, stains on the linens, dirt built up in shower), but nothing unmanageable. Location ok, but the stressful checkin overwhelmed all these somewhat positive aspects. Just very disappointing.