Lucia was very responsive and helpful. She was flexible with our arrival with was super nice. When we arrived she had maps available for us and recommended some great places to eat.
The walk to the Coliseum was literally 5 minutes, it was so close. Tons of food options on the same block and a gelato place next door. Also, we didn't use it, but there is a bus that stops right in front.
The place itself felt safe because you need a key to get into the building from the street then two more keys to get into the courtyard where the apartment is.
The apartment itself looked bigger in the pictures, lots of mirrors which made it look larger than it actually is. Also the stairs were a little misleading-- you're not allowed up them. The place was nice and it was cool that everything was made using antiques. The bed was a pull out couch which wasn't very comfortable. And I didn't like the restroom at all, it didn't have a window or something for ventilation so it had a mildew and damp smell to it (maybe there was a vent I just didn't know how to use it). That's the only problem I had with the place though. Otherwise, the location is great and the kitchen was spacious. Definitely got the Roman experience! And she was super friendly.