If I could give Silvia 10 stars I would! She went above and beyond making our stay in Rome comfortable. Because it was almost Christmas time, she put up a tree and decorations and even surprised us with a welcome gift. She had coffee, milk, tea and breakfast items waiting when we arrived late in the afternoon. We felt instantly at home. Silvia was quick to communicate with us and available at check-in with a lot of valuable information. All of this and I haven’t even mentioned the beautiful view (stunning at sunset!) and convenience to the Vatican and easy access to public transport. We look forward to returning to Rome and this clean, comfortable and beautiful apartment one day!