I did not realize this, but chroma exy is basically like a hotel. When we checked in, they asked for our passports and made a copy of them. We were also charged 3.50€ per person, per day for taxes. So tack on an extra 14€. Pretty steep for an unexpected expense. Good thing we only booked for two nights..

Andrea was polite and helpful and offered to give us a map and showed us different sites to visit when we checked in. Before booking this place, we requested a check in time of 10:30AM-11:00AM, which they approved. We arrived at 10:45AM and waited for the room to be finished cleaning until 11:30AM. Just a note, there's no waiting or seating area. Also, the wifi doesn't work very well. They do include individually packaged shampoo and shower gel and the place seemed very clean. They also clean your room daily if you request it (like a hotel). The location was okay-- we booked this place because it is close to the Termini station, which we needed to take to get to the airport early in the morning after check out. There's a great gelato place nearby called La Romana-- I hi k t might be a chain because they have multiple locations, but if you end up staying here, definitely check it out!

Good experience and good host!