So this stay was okay. The place is as advertised, it’s just that a few things went wrong. The toilet wasn’t working and wasn’t fixed for 24 hours. No accommodation was made which, had it been offered, would have been appreciated. Serena was concerned about our arrival but then, when we did arrive, she wasn’t available to buzz us in. It wasn’t a big deal—a neighbor helped out—it just felt like an off-week, that’s all. Things that should have been in place were not, like shampoo and toilet paper. We love staying in real neighborhoods but, because this was vacation, were looking for a more relaxed experience than we can have at home. We just didn’t feel very well cared for here.