The owners are incredibly nice and friendly! I would say the big disappointment with this place is the neighborhood - it is very out of the way from central Rome (plan for at least 30 min of uncomfortable public transit by bus - the nearby metro stop *as of May 8* is to be closed until October 2017). It is also incredibly noisy at night. We stayed Saturday and Sunday night and there were loud karaoke parties, drunk crowds, and honking cars past midnight. Cleanliness is what you would expect for the price - there were a few issues but were promptly fixed by the staff. I would advise to stay somewhere on a functioning metro line (A or B), it may cost more, but it will be so worth avoiding the hassle of finding a bus into town. If you're looking for a neighborhood completely devoid of tourists, then this is your place!