Federico was extremely swift with his responses leading up to and through our trip. He followed up via email a couple times to confirm a meeting time to ensure that someone was there to let us in. We ended up being late and he was very accommodating with rescheduling. Laura came to meet us and she was warm, friendly and helpful.
The apartment is in a fantastic neighbourhood with great restaurants, shops, and a grocery store within 1 min walk. Great location and walking distance to all the major landmarks. The surroundings were beautiful and perfect for strolls at any time of day to take in the wonders of Rome.
The apartment is spacious with a unique layout; well decorated and a rustic charm. We felt at home and like locals. We arrived just as the cleaner was wrapping up. The place was clean and tidy.
A few things to note - no microwave or oven. Although we did notice that microwaves don't appear to be a popular appliance in Italy! So if you want to heat or reheat anything, it's stovetop all the way. Finally, the shower is really really small; shockingly so by North American standards.
Overall, we highly recommend! This was our first Airbnb experience and it would be really hard to ever consider hotels again. To anyone looking for an authentic experience, this is your place!