Claudio was super nice and friendly. He arranged a pick up from the airport for us because we arrived late. A glass of prosecco and a pantone greeted us at the apartment! He gave us some nice tips and his explanations on how to use the apartment and transport are very extensive. Afterwards he dropped us off at the shuttle bus back to the airport, very kind! Great stay, close to the vatican, the walk uphill to the apartment is a bit much after a full day in Rome but for young people like us no problem.