All written communication was with Emanuele, it was accurate and useful. The person you deal with is Anna, who is wonderful, a warm and most generous person. The apartment is kept beautifully clean and Anna is very welcoming and helpful. On the 3rd day I arrived home to find all my laundry had been washed, dried,ironed and hung in the wardrobe. I enjoyed Rome but Anna made it an amazing stay. I would recommend this to anyone who wants an apartment which is central and walking distance to most key sites in Rome. There is a great Cafe across the road on the corner. Best Tuna and great staff. Even though it is only open during the day, they kindly made me an evening meal. Only in Italy. This was a stand out accommodation, I would love to return. Thank Anna