What started out to be nice ended up being very stressful and disturbing. We rented the apartment for one week. On our third day, someone broke in the apartment, opened and spread our luggages and its content all over the place. They didn't steel anything. They we were probably looking for money or jewelry or something of value. No forced entry, so we suspected that they must had a key. We asked Lorenzo for a reimbursement which he refused. He said that we left the door unlocked. Funny thing because Marina who welcomed us at our arrival said that when leaving, we just had to close the door and it will lock itself automatically. We were 4 guests and everyone heard and understood the same thing. Also, there's no handle on the door, so you can't simply turn a knob and open the door. You have to use a key or some kind of tool to open it. Lorenzo said that he was sorry and would try to find a solution but not one that would involve some sort of reimbursement. Good for him! He made good money without even providing the service. We ended up leaving and found a hotel for the end of our vacation.