We had a very smooth welcome to the apartment (it was great that the host was able to organise a driver from the airport for us - well worth the 50 euro after a long journey from Australia). I would have preferred advance notice of the requirement to pay an additional cash payment for the city tax (3.5 eur per person per night). The apartment is perfectly located and we were able to walk everywhere. It is clean, spacious and comfortable. There was a kettle but not a toaster as depicted in the photos. The bed is extremely firm and took a bit of getting used to. Also just one pillow each - it would have been good to have an additional pillow for those of us who like to sleep with two. The lovely neighbour next door helped us get on the bus to Termini when we departed and her friendliness topped of a wonderful trip to Rome.