We received a very warm welcome from Alessandro with guidance on transport from the airport, many restaurant recommendations and he organised for Guicamo to meet us at the apartment to show us around. He was also available if we had any questions during our stay. The apartment was lovely, with everything we needed including a kettle and coffee machine, hair dryer, a lovely shower, and a very comfy bed. The location was very convenient for the train station and metro although we walked to every attraction in the city during our stay (roughly 30 mins walk). The only downsides were the disposable cups rather than mugs and glasses, and the area felt a little bit unsafe, I wouldn't have wanted to walk around on my own at night. Other than that we had a great stay and would 100% recommend.