The apartment was just great! The owners were most hospitable and though we did not get to meet Patrizia in person we did talk with her by phone and she was very attentive to our needs. Her husband (Fabrizio) came and met with us and gave us a tour of the apartment and explained how to access all the devices available in the apartment.
(He even was nice enough to take us to a little cafe for coffee and pastry while the cleaning lady was finishing up--since we did arrive early from our completed cruise).