Carla and Andrea were very helpful from the start - giving us friendly and clear instructions on how to get to the apartment from the station and meeting us at the local bus stop. And they were on hand for anything we needed via WhatsApp. The apartment itself is a very comfortable space for a short break and set in a classic Italian (Art Deco?) block - it felt like being a local. It's perfect if you love to walk around cities - we were just 15 mins or so from the Colosseum and Roman Forums. I can't recommend it enough. We had a fantastic stay here.