We arrived early (07:20AM) due to our overnight flight from the US. Cristina arranged for our airport transfer and was there to great us as well as was there to great us and allow us check in early so we could begin our site-seeing immediately. She has wonderful information about Rome and the Vatican. All instructions and notes were very clear and concise. She is a true professional. The neighborhood was down the steps from Vatican City and had a lovely grocery store and restaurants nearby.