The apartment was clean and located near the central terminal in Rome - however the host made us extremely uncomfortable during our stay and we left 4 days early.
After booking, she insisted (3 times) that we pay for weekly cleanings for $50 per cleaning on top of the $68 cleaning fee we were already paying. We did not want the extra cleaning but she insisted on doing at least one during our stay without charge. We had to stay in during the 4 hour cleaning instead of enjoying Rome.
On our first day there, the host told us she had to schedule maintenance to work on the heater and asked for times to schedule. We gave many different available dates before noon. She then told us it was scheduled for 2pm the next day...when we told her that wouldn’t work for us as we had reservations, she would not reschedule until we got AirBnB support involved.
I asked the host to stop messaging me on Whats app and use Airbnb instead but I continue to receive overwhelming messages on Whats app