Mirta was great getting back to me with all of my questions before we even arrived. Lavinia met us there and went over the apartment with us. I had one question during our stay and they responded right away. Trastevere was the perfect location for us, as my son is in school blocks away. It can get loud at night if you leave the windows open but the noise is festive and it's part of the neighborhood, so we didn't mind.