No communication since booking, tried several times. Arrived and had to wait 2+ hours, lucky there was a great place for lunch across the road. Then got in, the hot water didn't work so we called the host. Had 3-4 people in and out the whole 4 days we were there trying very hard to fix it. The water then started leaking through the floor and the shop owner below wasn't happy. Must have had problems with the pipes. As a result of the issues we were given a free transfer
To the train station. (the driver was 20 minutes late and we almost missed our train!) but at least the gesture was offered to us for the hassle which we appreciated
Location was great, heaps of stuff you need nearby and 10 mins walk from Pantheon, 15 from Trevvi fountain. Bus close. Good size very clean and enough for 5 but best for 4!