We were very excited to stay at Simonetta’s place and everything was fine until the second day we were there. Check in was very smooth and Simonetta seemed very sweet. The next morning my friend got locked in the bedroom because the mechanism in the handle of the door was broken, Simonetta came over promptly which we appreciated and after about an hour of him being stuck in there she got him out. That was obviously very annoying to have happen but things happen that are out of everyone’s control so we were understand although Simonetta didn’t seem to apologize or be sympathetic that it ruined our morning. When she came over we were obviously in the middle of things like getting ready for the day, cooking breakfast, etc. So there were dishes on the counter and an open suitcase with clothes in it on the living room floor. After leaving to explore for the day I received the most nasty, rude message from Simonetta telling me that the apartment was in a “barbaric style” although we were in the middle of getting ready for the day, preparing to eat, etc. I was astounded by the message which was prompted because we had the air conditioning on in the apartment and she apparently could feel it from underneath the door. Maybe don’t have it if you don’t want people to use it. Not to mention that her dog was barking until 23:30 in the evening when I assume she was out for the night while I was trying to sleep. Overall the apartment is fine, although there were dirty dishes in the cabinet upon our arrival, but I would never recommend this place to anyone because I have never had such a rude host. I’ve used Airbnb dozens of time and take pride in the great reviews my partner and I have had as guests and I was shocked by Simonetta’s behavior.