We couldn’t understand good with the reception, they know English only to take from us plus 28 euro without bill. We didn’t have breakfast. And she gave us 3 keys from the door. We understand that the door must lock. Because when we went inside we unlocked. We locked the door and the first day she start to scream to my husband why we locked the door( she could say at more good way, or to learn better English), we didn’t feel good about her behavior from the first day. Next day I asked her something for Vatican she spoke Italian not English like the first day, but ok she showed me at the map. I think the reception must me little be kind with the guest to feel better at their apartments. Was good apartment very clean every day they cleaned. Colosseo was near. Everywhere you can go by walk.