We travelled to Rome with our three teenaged children. All communication was very easy and Flavia was at the flat to meet us when we arrived. They had kindly left a tart which our children enjoyed. The flat is beautiful. Very spacious and well kept. It was extremely clean and the beds and sofa very comfortable. We had one day of torrential rain and couldn't go out but the flat was easily big enough and comfortable enough to spend the day there and if we had wanted to go out they had provided umberellas for us. We walked into the centre of Rome within about twenty minutes and there are many shops and restaurants nearby. All in all this was an excellent experience and I would definitely book again. When we left I thought that i had forgotten my passport and Flavia and her brother Marco were extremely helpful. I warmly recommend this flat and the owners.