Luca and Valeria were very, very helpful before, during and after our stay. He sent us lots of info about different transportation options, the sights, our plans etc. He arranged for his neighbour, Giovanni to pick us up from the airport and he dropped us off too.
Even though Luca added a blanket to the bed, it was still too hard for me. But he gave us suggestions to add another quilt to the bed. That worked great. I wonder why there was no top sheet on the bed. There was extra bedding, coffee, toothpaste etc. there. We left Kleenex, toothpaste, conditioner, soap too. The apartment itself was clean, well appointed and well maintained.
After our stay, Luca picked up the key and asked for verbal feedback about our stay. The only thing we would say is to wear earplugs if you are a light sleeper. Very noisy neighbours at all hours.