1. The shower handle was broken, so I need to connect the broken handle whenever I took a shower to turn on and off the water. Also the shower door was broken so I need to let the door open during the shower. As a result, the floor was always fully wet after the shower. With this matter, I strongly think they needed to change the room before we get there because they already recognized the bathroom problems.
2. The next day a technician came to fix the bathroom, but the time was wrong(around 11am). We had no choice but to waste our time because we were in the room and getting ready for the day. We waited while they were fixing, but there’s nothing to deal with on that day anyway. Furthermore in the evening, when we were out, hotel worker asked us to get into our room to fix the problem. That was uncomfortable though we rejected.
3. Last of all, they didn’t inform us the door code when we checked in. Also when we asked later, he told us the wrong one, so we needed to figure it out by ourselves after went through several struggles. Though they responded later but it was really late.