First let me mention the positive. Federico always responded quickly. In his defense, I did not call him about the problems I encountered because I didn't want to waste my time in Rome . The apartment is in a fabulous location directly facing the Piazza Faranese. During the evenings there was noise from the restaurant below and the bar on the corner. For those who are light sleepers be sure to bring ear plugs especially if you are in bed before midnight. The master bedroom was spacious and comfortable but the bathroom was disappointing. There was a bathtub with a hand-held shower that trickled water if I held it up. The shower in the other bathroom was so small that I could barely move and it sprayed water everywhere.