The location of this apartment was great, close to local restaurants & shops. The host accommodated us and we were able to leave our luggage for a little bit of time after check out which was really helpful! The apartment is how you see in the photos and has great ac which was wonderful especially during the summer heat wave. My main gripe was with the check in process. I will note that this reservation was made the day before we were set to check in and we were accommodated. However, the host had someone else do their check in — she was very friendly and helpful & communicated with me first thing in the morning to let me know their process and that check in couldn’t happen until a certain time in the afternoon because that was when she was available. That was totally understandable and we ended up having to kill some time before going to the apartment to check in. I was updating them the entire time and we ended up coming an hour and a half after the time we were originally told.
Long story short, we ended up having to wait outside the apartment to be let in for check in even though it was past the time we were told. We totally understand things happen, I just wish we were communicated with prior to so that we could plan accordingly instead of having to spend a good chunk of time waiting to check in. After a long trip and being exhausted the last thing you want to do is wait with all your luggage outside in a busy walking street in the heat in order to be let in. A big portion of our first day ended up having to go toward this instead of other things. The other thing was that the toilet seat was found broken by the host when we checked in and they said they needed to fix it. We were told we would be communicated with about when the fix would happen but we never were only to find out they had come in without letting us know in advance. Again, all they had to do was communicate like they said but that didn’t happen and we didn’t really like them going in without our knowledge during our stay. We were there for a short time so the place was what we needed & again for the most part everything was great but for our particular case I wish communication was better.