Anna was easily accessible from the first time, answered my e-mails within seconds. She correctly informed us about the options to get to the flat by public transport or we could choose to pick up by his brother for 40 eur. He was there for us on time, Anna was waiting for us at the apartment when we arrived, told us the necessary information about the apartment and left. The flat was nice and tidy just like on the photos. The walls are thin, so you can hear everything that happens in the hallway and staircase, but it is not a busy house (it was not disturbing for us at all, but can be if you are that type).
I absolutely would go back, moreover my sister is already about to make a reservation based our experience.