Closer to our visit, Robert had fast communication and made check in a breeze, meeting us 2 hours before and letting us check in early. The apartment is located next to via Veneto, a decent area for shopping and about 30 minutes walk (or less) from everything in Rome. Beds were comfortable and towels were clean. Some shampoo and soap was provided. Kitchen is nice and fully equipped. Downsides are that the walls have some scuffs and the floor could use some cleaning, the AC didn't work in one of the bedrooms but could be cooled by the main room AC if the door was left open. These are minor inconveniences and did not really bug our party but we felt the photos were slightly misleading from a cleanliness standpoint. Overall, Robert was an accommodating host and we would stay at this property again.