Laura was absolutely fantastic -- so friendly and welcoming! She met us at a café near the apartment, walked us up, and explained everything we needed to know (including great dinner recommendations). The apartment is in the BEST location, which was the highlight of our trip to Rome. There are so many incredible bars and restaurants within feet of the apartment and it was nice to not stay in the tourist-centric part of the city (major sites were no more than a 20 minute walk). Laura also arranged a car service on our last day to take us to the airport - so convenient and definitely worth it. The apartment is a little inconvenient to get to from the airport or train station, so I highly recommend taking a cab or Laura's car service.