Serena was highly communicative before and during our stay. The space was as-promised in the listing and there were several thoughtful touches (chocolates on the pillow, brochures, snacks, and a truffle surprise!).
This space is unique - we liked the loft bedroom area and slept well. The location is nice - right near Piazza Barberini where you can grab quick bites or a taxi. Plus, the area is under high security because the President's palace is nearby. It's true that the front entrance is on a quiet back-road, which is great. It's picturesque actually. Would definitely recommend for a traveling couple like ourselves!