Paolo was very good at communication. He was very thorough going through the check in process and explained everything so you understand how everything in the room works. Important when you have international travelers. He also assisted me with locating a pharmacy close by to get my COVID test for return travel. Much appreciated.
Roma Ostiense is 5/6min walk to take the FL1 ($8)to FCO. You are in Rome and face a busy-ish street so if you are a light sleeper bring ear plugs.