We lived the location of his apartment we felt right at home from the start and Andrea was extremely helpful with directions from the airport as well as recomendationgs. A family member set up a tour for my husband and I and the tour guide had a bit of trouble getting a hold of us but Andrea again was very helpful and got us in touch with each other, which we really appreciated. Overall the experience was everything that we had hoped for and we hope to be visiting again soon!