Gianluca is friendly and helpful, and has great sense of humor:) The room is at good location, close to train station, and most of the attractions are within walking distance. The room is nice and quiet, but one thing you have to pay attention, hot waters in the bath room are limted. If you used it up, you would have to wait for more than an hour to reheat it. So it is recommended to switch off the tap when you are applying shampoo... anyway, it's a nice room to stay!