We had a great stay here but unfortunately didn't get to meet Fabio, he stayed in touch throughout our stay though and made sure we had everything we needed. This room has extremely good facilities, and every detail has been accounted for. A bonus for us was the use of the washing machine and rooftop terrace to get our clothes washed & dried. A room manual is provided including information on local restaurants etc, Fabio has gone to a lot of trouble to ensure guests have everything they need. We would definately stay here again.