Alessandro met us around midnight when we arrived. He was there to give us a tour of the place and information we requested regarding the Vatican. We asked him to pick up tickets for us earlier that Tuesday for the general audience (Wednesdays) and he stood in line for 1 hr! Not only that, but we had lots of communication throughout our stay that made us feel good about using Airbnb. We wanted to do this to have a resource for whatever we needed even simple questions like: do we exchange money prior to coming (yes) or there in Italy, etc. and that's exactly the service we received. For this apartment, I would take the bus from either airport to Termini station (7 Euro for two people) and a taxi from there (17 Euros). Other positives about the place were: close to Vatican (walking distance about 10 minutes) and also close to metro (easy to use, buy tickets, and go anywhere in Rome). The metro is how we chose to travel to every historical site. Bathroom, although photos were not posted, was very nice, modern, and spacious. Make sure you ask/purchase outlet converters. We didn't remember to do this, but Alessandro made them available to us the very next day☺