Francesca and her husband are both so sweet and accommodating. I booked the apartment for my family who came to see me while I was studying abroad. As I could not always be around due to school, Francesca was always there if my family needed anything and they absolutely loved the place. It felt like a home away from home. They could not stop raving about how perfect the apartment was for them. It is conveniently located right across the street from a large grocery store and from the tram. The apartment was very clean. Francesca arranged for them to be picked up from the airport and had a cab ready for them when they needed to leave. I would gladly recommend the apartment to anyone visiting Rome!