We had a wonderful stay here. The place is cozy and quiet, though you'll want to open the windows to help circulate air. Francesco arranged a pickup for us from the airport (for an additional fee) and we ended up diverted to a different airport because of storms. Without any trouble, he directed the driver to get us at the different airport. We were so relieved. The location is outstanding and we had a wonderful time in Rome! We would definitely stay here again and recommend it to others.