Luigi was very very communicative and helpful. He even came over late at night (around 23:00) to help out with an issue. The issue wasn't his fault at all but he still took the time to come over and it was easily resolved. He gave us easy tips for Rome since this was our first time in Italy. The local bus stop is located right outside in the quaint little square outside the Apartment. Area felt very safe. We purposely picked a "Super Host" and he definitely lived up to his rating. We would stay here again if we came back to Rome.