Total disappointment about how a very serious situation was mishandled. We walked into a sewer smelling apartment because the shower backed up with sewage water. Owner refused to call for emergency service and didn’t address til 2 days later. When the plumbers finally came they did not clean up at all. The entire bathroom was left a complete and unsafe mess with sewage water everywhere. The next day the toilet backed up and flooded the entire apartment. We have 4 kids and we’re left completely stranded. We attempted to contact them many times with absolutely no response until the entire apartment flooded. They should’ve addressed the situation right away but for the sake of saving money they didn’t. I would absolutely satay away from renting this place knowing that if there is another plumbing issue which is highly likely given the age of the building, they will not act immediately to resolve it and will leave you stranded for DAYS in an apartment filled with sewer water. Plus, only one of the ACs we’re working and with that smell it was absolutely unbearable.
I’m definitely not one to complain. In fact, I’ve been renting air b and bs for years and have always had great experiences. This is our very first bad experience and I hope this never happens again to another family