Jane communicated to me very well. She employed Alessandro to support her and he met us upon arrival. Jane and Alessandro offered support for taxi, train, and metro connection from the airport to the apartment. He was very nice and attentive. They responded promptly to our request. The location is very close to the Metro, blocks to a Coop, there is shopping in the area, the apt. is blocks to the Spanish Steps, and blocks to the Fontina de Trevi. I would recommend staying at this apartment.