Bianca is a very nice and friendly person 9and also funny!). Unfortunately, we did not meet, but she left instructions and we had nice dialogues during my stay. The flat is charming and very well equipped with everything you need. The Cafe next corner has wonderful breads and neighborhood is peaceful and calm, perfect after a day walking through a tourist crowd! We had some troubles with the shower heating and Bianca was very prompt to solve it, as well as to orient me on how to use the coffee machine (and find George Clooney!).