elena is lovely and helpful and i felt i could count on her to direct me around rome, and to answer any question or need. she was very sympathetic when the neighbors across the street made a racket on one or two nights (which was a pain, but happens) and helped me figure out what to do...and she also suggested a yoga studio when i asked her about it. so, elena is great, the neighborhood is fun and lively -- and the apartment itself is cosy and wonderful.