I never actually saw Massimo while I was at the apartment, but he was very attentive via text, and he was very helpful in providing necessary maps and recommendations, as well as offering ways to reach him in case anything came up.

The apartment is in an outstanding location that is a little quieter, but it's proximity to the metro made it incredibly convenient (~2 blocks). Massimo lives in one of the three rooms in the apartment, and two bathrooms are shared, all of which where very modern and clean. All in all, I'm very happy with my stay, and I would recommend it to anyone looking to get a great value for such a low price.