Beatrice was very responsive and willing to find workarounds for our delayed arrival (problems with flight and bus), thanks for your help and understanding! During our stay she was very responsive too. The flat it's nice but not as "perfect" as in the fotos (they look awesome and so they place the expectations super high! :D) but it was very functional and in a good location. Its lively neighbourhood has a lot of bars, restaurants and tram connections. Moreover, the subway and Termini are quite close (10-15 min walk) and there's a pretty big supermarket around the corner.