Good communication, great location and perfect balcony (the highlight of the apartment for us!). Francesca was welcoming and we really enjoyed our stay in her apartment. Unfortunately, the hot water did not work during our stay (host knew about this but it could not be fixed in time and there wasn't any effort to compensate for it), which is why I'm only giving four stars. Otherwise - and since this seems to be a temporary issue - I can highly recommend to stay at this place!