Although we couldn't meet Carlo & Raffaella they were very kind because they notified our arrival to a neighbor who was friendly and opened the house for us. Besides, our guests had explained everything to us by email with instructions and things to do. The apartment was like the pics and lovely decorated but small. However the great balcony made the difference and we loved it. Also is very well communicated by metro and bus to different locations in Rome. We have a happy experience and we recommended it.