Viviana and her mother, Claudia are the best hosts of Airbnb that I have stayed. They were like our family or old friends.
We've been traveling for 3 weeks before arriving in Roma. We enjoyed our travel but also quite tired when we arrived in Rome. But Claudia welcomed so warmly and she prepared everything we need, even juice, milk, jam and cookie for kids. She was just like my mom and we felt very warm heart. Viviana was also caring for us a lot asking how we stayed, anything we need always. The flat was just like the picture. It's very spacious, cosy and comfortable. It is well equipped and everything we need was there. we loved so much and felt just like our home.
The most thankful thing was the last day we left. We were late the time we booked a taxi to the airport. Actually I asked booking a taxi to Vivi, because I can't use mobile phone in Rome. When we were late I can't contact taxi driver. The only way was to send text message to Vivi by airbnb. Vivi called Claudia, Claudia went to the flat and talked to taxi driver. He was a bit angry there's no people. Then we went to the airport. BUT taxi driver forgot to got off one of our bag and just left us. So I sent text message to Vivi again. She called Claudia, Claudia called the taxi company. Finally the taxi driver came back to the airport and we got our missing bag. Everything was so unexpected, urgent and stressful situation, but also everything was okay thanks to Vivi and Claudia. We can't find any word to express our heart. I think they are the best host in Rome and definetly recommend Vivi's flat.