I contacted Massimo way before we even took our Trip (month before) we was very helpful, When we arrived 2 hours before check in, his assistant was kind enough to let us put our luggage inside until check in. We had a chance to explore the area a little and grab a bite to eat. His place is super close to the Vatican. Dont be shy to explore. We had no problem walking to most of the attractions. I kept telling my daughter best advice is to stay close to the Vatican Wall ! Massimo's had fresh fruit for us and water. We didnt expect that. It was very nice of him...since we were thirsty. Everything about his apartment was personal and made us feel as if we were at home. We will come back for sure. You will not regret staying here. We loved every min. Thank you Massimo for a great experience ....it made our adventure so much more fun.