Super flat in central location. You can walk to all the great sights, and a lot of shops is nearby. If you are a light sleeper, use the bunk beds because you do hear traffic etc in the night in the living room where the sofa bed is. Both Marcella and her city manager Nicola, were very helpful. I will definitely recommend staying here. If you arrive by car, do not enter the city center until after 7pm when all the ztl zones are open for ordinary cars. It is soooo easy to get lost in the narrow streets and end up in a ztl zone where you'll get a fine;)