Amazing location. Beautiful space and art. A lovely space to relax after exploring Rome all day. Mattress is very firm -will be comfortable for some but not for others. Communication was not always smooth when it came to check in as well as trying to communicate with Francesca’s assistant about small questions we had about the apartment. I had a few questions about things like extra towels and toilet paper. He didn't respond to my message, and instead when we came home one night he’d left the bathroom light on and cabinet open with a bunch of extra toilet paper placed inside. Would have appreciated a quick response to know that he was bringing some over or to tell us where more towels were.