I usually don’t make posts like these unless I had a bad experience. There were a couple different things that I did not like:
The lights in one of the bathrooms did not work at all. The towel racks in the bathrooms did not warm at all. The blinds in the master bedroom were not on the track, so I had to climb up and manually put the blinds on the top of the window in a high ceiling location which is unsafe and unfair considering how pricey the place is.
Cristina seemed to be annoyed that the taxi drivers would call her when we used the en suite call button for ordering taxis. There was no way to change this because it is connected to her account, so she should expect that they would notify her.
Additionally, the cleaner tried to make me stay in only one room because she said I was traveling alone though I booked the entire place. So, I should be able to use all of the rooms when I want. She even was petty and left me one towel, one floor mat and one wash cloth. That is terrible customer service. Even with one person, I should’ve been offered a few spare towels and shouldn’t have to beg to receive basic treatment.
Finally, the check in process is terrible and she only provides pictures to find the apartment with no descriptions.
The only positive experience I had with Cristina was that she let me check in early for my stay.