We had a great time in the flats in Rome. The original booking had to be changed because the original flat had plumbery problems, so they moved us to nicer flats in the centro historico. I had a few aprehensions since we would have to move from flat to flat in the middle of our stay, but Laura made sure to make the process go as smoothly as possible. She was a pleasure to deal with, and I would recommand a booking with them without reservation, even if we have not stayed in this particular flat.