From the moment we booked our flat, Francesca was the most responsive Airbnb host we've "EVER" had. Our every question was answered in a timely manner and she was so helpful. Francesca connected us to a friend who owns a tour company who set us up w/an amazing guide. Her flat in the Jewish Ghetto area (near Trastevere) is a prime location to explore the magnificent city of Rome by foot. The bed is comfy & the bathroom is supplied w/towels, soap & shampoo. The kitchen is fully equipped with a toaster, an electric kettle, and a pod-style coffee maker that you'll need to provide your own pods for. Francesca replaced the TV on our second day after we discovered it wasn't working.
The security in the building & surrounding area is top notch. Francesca's hospitality & beautiful home made our dream trip to Rome perfect; she is a super host in SO many ways.