Great location. Quiet flat / no street noise. Good for families. The flat is spacious and has good bones. Could do with a few more cooking essentials for families who enjoy cooking at home (oven tray, salt/pepper). Heating is an issue and remotely managed and only turned on during certain hours - I worked from the flat during the day and it was cold. There are air conditioning units in the flat but the remote controls were not provided. Comfortable king size beds. Main bedroom bathroom was very cold (heating not working) and damp. Could be fine in summer but in winter a chilling experience / can’t get even the towels dry. Agency helped with a few missing items in the kitchen (coffee machine, a DIY oven tray and one tea towel and an oven mit) and did provide a handheld heater for the bathroom. Overall it is a very good place to stay and could be fine tuned to become an exceptional stay.