Communication was great throughout and the team were super-helpful responding almost immediately to queries. Lodovica also made a personal visit that was very welcome. It has to be said that the seven flights of steps, with luggage, is not easy but worth the effort, especially to open the door to a gust of air-conditioning and a lovely apartment and terrace. The apartment is in one of the best locations in Rome and a few minutes from Spanish Steps and Metro yet very quiet. Would certainly return to this apartment. Many thanks.