Everything was very nice like we expected. We only talked with serena's mother, francesca, who is a very sweet person( the check in is around 4 pm but she expected us around 1 pm) and also very careful with our needs. The location is very good,SUPER CLEAN, close to the metrostation ( like 300 metres to the sangiovani station) good pizzas around. 5 stars from us, thank you for everything