Michele’s place was well located and clean, but he tried to ask for a cash payment for cleaning upon checkin (€40 - which was over 50% more than the cost we’d already paid on Airbnb). This is clearly against the Terms of Service so we refused to pay it and he kicked us out, leaving us in Rome at 10PM with nowhere to stay. He wouldn’t let us get a word in while we tried to explain that cash payments were against ToS and was incredibly abrasive throughout the entire exchange. Airbnb gave me a full refund because this was clearly not acceptable but it was the worst experience I’ve ever had with a host. If he tries this with you, definitely contact Airbnb and point out that it’s against the ToS so you can get a refund or cancel the reservation. Lovely place, but beware of the host’s shady practices to try and scam more money. Airbnb has the option for a cleaning fee for a reason.