Francesco was extremely helpful. Met us upon arrival and extremely responsive if there was anything that we needed at all. The apartment itself was just as it is in the pictures and was the perfect size for our group. Everything was clean and nice touch that it included linens, a fully stocked kitchen, and toiletry items. The convenience of being right by the train station was great. It was close enough too that you could take a long walk to most of the attractions if you didn't want to take the train. I would definitely recommend Francesco and his lovely apartment!