On arrival we were greeted by the host's assistant who only spoke Italian which made it extremely difficult to understand the main points she was making about locking up etc. There was dust on all furniture and the dining table so no effort was made to clean the apartment. There was an ant infestation in the bathroom and bedrooms. The ants managed to get into our clothes & shoes. When contacting the host about this nothing was done. Listed as 4 bedroom but instead was 3 so our sleeping arrangements were made extremely difficult. Listing stated flexible checkout on Sunday and confirmed this with host but on the day received a text message to say we had to check out within half an hour of the message. Very rude and obnoxious host - would definitely not recommend to anyone