Apartment very dark and cold, 3 lights didn’t work I was told afterwards I should have said and the bulbs would have been replaced…wrong, these should have been checked & replaced before our arrival.
A toaster may come in handy and the front door to the apartment block makes the place look undesirable.
Bathroom wasn’t clean and we had to clean ourselves.
Bed settee very uncomfortable and dips in the middle.
Advertisement says apartment 1st floor, lift to 1st floor. What it doesn’t say is a flight of steps from the lift down to the apartment, this was a struggle for my elderly mum who is in a wheelchair. Again I was told that I should have let them know about the wheelchair and they would have advised against booking. NO, this should have been stated in the advertisement.
Bathroom cabinet seen better days as was the dining table. Putting mats and plants over the marks isn’t good.
The apartment block very noisy, doors slamming and the security gate slamming every time anyone enters the building which echos around the building, also on a noisy street.
Communication was very good, can’t fault that and the cleaning fee was refunded, however think the apartment is overpriced albeit in a good location. Not worth over £600 for 4 nights.
Don’t want to put bad reviews but if I had known what it was like I wouldn’t have booked. Think you need to reduce your prices, give the apartment a make over and double check your cleaning company are doing the job they get paid for.