4.9 stars, but rounding to 5...
The location is fantastic. View is as advertised. Wonderful restaurants (our favorites we're Settimio al Pantheon and Piccolo Arancio) within 10 minutes.
lCommunication was great and both Francesca and Matteo were very helpful.
There were a few minor issues: the hot water went out, no pressure, and I spent about 20 minutes on the phone with the maintenance guy trying to fix an applicance I wasn't familiar with. Not a major issue as I got it worked out. Second, the shower door was a little off, as well, so it made it extremely difficult to close. Again, not a major issue, but something we found that took a 5 star location to 4.9. Thank you again, Francesca! We'll be back.