Ariele couldn't have been nicer. We had some telephone problems when we arrived in Rome and weren't able to contact him at the time we had arranged. When we did get things straightened out, he arrived to greet us and help us with our luggage and show us around the apartment. We were able to walk to the Vatican, there were a number of nice restaurants close by and Ariele even made us a reservation for our first night in Rome.
The apartment is in a lovely neighbourhood that we never would have been aware of if we hadn't booked this way. It's up a flight of outside stairs, past beautiful courtyards, purple flowering bushes, patios. The stairs were a bit of a challenge at first, but it was definitely worth the climb.