Edoardo was at the apartment to greet us and show us around. He provided maps and other necessities like coffee, OJ and milk! Linens were clean and fresh, and the apartment was spotless! He checked in with us mid-stay and offered restaurant recommendations, too. We even did a load of laundry during our stay, since we were headed to Tuscany for another week. This unit is great for a family or 2 couples traveling together. All the modern amenities, and a fabulous host!