We really enjoyed our time in this beautiful apartment. Take one step outside the house and you are in the lively Trastevere. Every night there was a concert on the bridge. Even though you are on the 5th floor you can hear the buzzing streetlife until late.
The apartment offers you anything you need. A small kitchen, a comfortable bed, a small terrace, a lot of daylight and beautiful african artwork on the walls. We recommend this apartment to other guests!
Unfortunately some things regarding the service/communication weren't satisfying at all.
CHECK-IN: Upon arrival we were told to pay a sunday check-in fee of 25€ which we never saw or signed in any contract. We had booked on airbnb, so we had a contract with airbnb and not with Rome Loft (the company who rents it on airbnb). If Rome Loft or Lorenzo want to charge their guests with extra fees (holiday/sunday/late check-in) it has to be written clearly in the description or show up automatically in the fees!! It was very annoying to start the stay with a discussion about paying or not paying an extra fee we did not even know of. I checked all the terms and conditions I agreed on and nowhere was a mention of this fee. We did not pay it. LORENZO, PLEASE CHANGE THIS IN YOUR AIRBNB DESCRIPTION!
WIFI CODE: During the check-in we weren't provided with the wifi password. I messaged Lorenzo on airbnb to ask for the password. He answered he would tell someone to send it to me. I've never received any message with the wifi password.
PRIVACY: The first morning in the apartment someone rang the bell and knocked at the door. As I was working and as I wasn't expecting anyone I did not answer or open the door. About one minute later someone tried to open the apartment door with keys. As I locked the door from inside, the person could not enter. Whoever this was, the person must have had the keys and tried to force entrance even though we rented the place. This is not acceptable at all. If anyone wants to enter the apartment during the time we are paying for the apartment, they should contact us before!
All in all, this is a very lovely apartment! Hopefully the service of Rome Loft will get better...