Our host helped us arrange a driver to bring us to the exact spot and met us at the car to walk us in. Since it is so near the Trevi Fountain in Rome, there were many tourists, so it was wise that we had to park and walk our bags in. She helped us get in the building and helped with all our luggage to the small elevator. Then managed to ferry us all up to the 5th floor. She set us up in the apt and showed us on a map where all the things were that we'd need. She offered to help us if we needed assistance during our stay!