Gabriella was always an email away to answer my questions before we arrived. She met us at the apartment and showed us around. The apartment was much bigger than I thought it would be. There was plenty of space for the 8 of us. My 3 year-old loved her "rainbow bed", a multi-colored pack n play. The 2 bathrooms were big. One of the showers had multiple heads. The neighborhood was great, lots of places to eat and little stores for supplies within a few blocks. It was really nice to have a fridge/ freezer, dishwasher and washer and dryer in the apartment. The decor was family friendly. You could tell it was recently updated. The windows were double pained which made it very quiet. There was an air conditioning unit in each bedroom and dining room. We loved it after being out all day. Gabriella responded quickly to a few questions we had while there. She was a wonderful host and it was a fantastic apartment. We walked to all the major tourist spots, except the Vatican. We would definitely stay there again if we were to come back.