This was our first Airbnb experience. Elena and Paola were great to work with. They responded quickly to my inquiries prior to our stay. Elena met us at the apartment right on time and let us keep our luggage there even though it was before check-in time. The apartment is in a picturesque part of town, on a small cobblestone street. There ware many dining options, as well as gelato and other sweets, on the same street. There is a good market close by as well. We easily walked to all the tourist areas but there are bus stops close by if needed. The apartment is large and there was plenty of room for our family of 5 adults. Two full bathrooms was a plus. The apartment has a washer and dryer and a dishwasher. The kitchen was large enough for a table that easily sits 8 and it was perfect place for us to play games. The bedrooms are spacious and comfortable. Each room has a portable air conditioning unit but it was a warm time in Rome and the ac units couldn't really keep up. We did not need any covers when we slept. We had a hot water problem - there wasn't any - but Elena had someone there to fix it as soon as possible. We had a great trip!