Everything was fantastic. He went above and beyond and gave us a tour of the neighborhood and showed us how to use the Metro system. He also wrote out a list of his favorite non tourist restaurants to visit. The apartment itself is in a great neighborhood that is far enough away from the tourist sites to get a feel for an actual Italian neighborhood, but very close to the Metro so you that can get to all of the famous attractions quickly. There were lots of great local bars and restaurants just blocks from the apartment an we felt very safe walking around at night. I definitely recommend staying here and I when I return, I will.