I appreciated Rocco's responsiveness to our texts. The downsides of our stay included no sheets being on one of the beds when we arrived, so that we had to find sheets and make the bed ourselves for our child after a long day. The floor of that bedroom also had not been cleaned and so a significant amount of dust came out when we pulled the mattress out. There was plenty of silverware but each fork I pulled out was dirty, so it wasn't until I had pulled out three or four before I found one that looked clean. There was scaffolding blocking the view of the Palazzo's garden, so the apartment was very dark, and loud overall--the flooring crackles when you walk on it, there is a sliding "door" between the living room and the bedroom that doesn't really close all the way, so it isn't really possible to use the living room and say, watch a movie, or do anything else if someone is trying to sleep in the first bedroom (by the front door). The location was great, very close to Trastevere, and that was really the most positive aspect of the stay.