We are a family of five -- kids ages 14, 11 and 11 who all want their own space, and this apartment was a huge blessing. Enzo was fantastic to work with -- he responded almost immediately to every message, and at check-in, he walked us through the whole place to explain how everything worked.
Especially helpful were the tips on where to eat, where to buy a metro ticket -- indeed, we ate at the restaurant he recommended around the corner at least four times. :-) Also, he left us a large bottle of water, orange juice, some snacks -- the kitchen was very well stocked for our comfort.
Finally, the morning we were checking out, we locked the apartment behind us and stood outside with five suitcases waiting for our car service -- and then realized there was a mixup, and they had the wrong date. So I texted Enzo in a panic (we had a flight to catch), and in less than 20 minutes, he sent a van and driver. I knew he was busy at work that morning, too, but still responded to my text within a minute. I felt like we had our own personal guardian angel in Rome. :-)
If you're looking for a lot of space, as well as the quiet of a residential neighborhood, plus an owner that is a wonderful host, you can't go wrong with this apartment!