We met Rosanna and her husband at our arrival, although we arrived earlier than the check-in time, there was no problem. Rosanna provided us the wifi password, they were very nice to us and offered us coffee and some snacks. The apartment and rooms are exactly like they look in the photos. The apartment is shared with other people that are staying in the other 3 rooms, and although we barely ran into them, during the last days we met them and they were very nice. Every room and bathrooms can be locked and the keys are given to every guests, so privacy was granted and we didn't have any problem with the rest of guests, everyone respectdled each other. The bed is comfortable and clean and the towels were also clean. The bathrooms are shared with the other people who are staying in the apartment (there are 2 bathrooms in the apartment) but we didn't have any problem, although the cleaning could improve. The kitchen is clean and has all the equipment needed to use it. Although the apartment is in a noisy neighborhood, the bedroom was well isolated from noise. The only inconvenient that I would mention is that the apartment is a bit far from the city center, and provided that we went only walking to visit the city, it was a bit though to arrive at the flat to sleep after an entire day walking, but considering the price, the flat and facilities' condition and most of all, the pleasant treatment received from the hosts, the overall opinion is that we are very satisfied. Thank you for everything Rosanna :)