The treatment of Barbara was very rude. I was even questioned why I was staying for only 2 nights if I'd be in Rome for longer (her place was fully booked the next nights!). She asked me twice to arrive on time and warned that otherwise I'd be charged. Overall, it was a terrible experience. The flat is noisy, hot, it doesn't have air-con and fans are noisy. Has unconfortable seats, kitchen utensils were durty, neighbours had fights in the balcony upstairs for hours... To top it all, my expensive suitcase got broken because I had to go downstairs through the stairs given that the lift only works with a key, which I had to leave inside the flat because nobody showed up to do the check out. I was asked to send photos of the keys left in the flat. I sincerely felt treated like a delinquent. We were made to sign a contract in Italian, no effort to communicate in English or make at least a copy of that document in English. I do not recommend this place to anyone.