Our host Andrea made us feel welcome, comfortable and at ease in an apartment which more than met our needs. He assisted us by organizing a limousine ride from a location outside of Rome to the apartment we were staying at. This was extremely helpful, and made us comfortable right away. On arrival we were met and provided with the key and exchanged the required documentation. a map was posted which oriented us to necessary facilities, like grocery store, atm, laundry and the like. There were guidebooks, brochures and information about Rome everywhere. Andrea offered assistance to us in person and by email. He was ever helpful. At one point I fell outside the apartment and he just happened to see me, and came to help! My husband and I found the apartment perfect for our needs. It was exactly as described. The only question we had related to how to recycle our garbage. We had to ask Andrea this, otherwise all the information we needed was readily available.
We would recommend this host and apartment wholeheartedly. Andrea was helpful, solicitous, kind and personable. The apartment was charming.