We read only positive reviews before our 10 night stay, but this apartment fell short of our expectations in many ways.

On the positive side, it is generally clean, it's only an 11 minute walk to the train station, the Wi-Fi is excellent, and there is (very) hot water.

On the negative side, there is much.
First, the apartment is on a very busy pedestrian street, and thus is very noisy. The only windows are in the front (behind the 3 door panels you see in the pictures), if those curtains/doors are open, you are visible to everyone passing by. And if closed, it feels like you are in a basement.
One of the most annoying problems was the key situation. There is a key to a gate outside the window (inside the gate is an area about 3’ x 4’ which houses the trash cans), and then a key to the actual front door.
On our first day, when we attempted to unlock the gate, we simply couldn’t do it. We called Laurentiu, the Asst, and explained we needed help. He said “you need to turn the key 3 times” (what?!), then promptly hung up on us! We eventually got in, and then also had great difficulty with the front door key. We called back and he had turned his phone to voicemail. (**Note: if we could have found another apartment to move to right then, we would have done so).
We texted Ana about this stressful situation, and she really offered little assistance for more than a day, and then responded in a way that made us feel we were bothersome. We eventually mastered these difficult locks....but should we have had to??
One more point about the locks...we were locked IN with this problem too. Prayed we would not have to leave fast in an emergency situation.
Every night (and some days as well) a neighbor is doing some construction on his property until about 10pm. In addition to the noise, the hammering literally makes dust and debris cover the floors of this apartment. While this is not management’s fault, we suspect they know of the situation, and have not notified upcoming tenants.
Laurentiu told us he would come in every 3 days to clean, and said it would be early morning. On the first occasion, he changed the thermostats from the levels we had found comfortable, opened the front windows, and actually painted the desk chair leaving us a note not to use it for 24 hours! It was just all very intrusive.
On the 2nd cleaning day, we left very early for a Vatican tour, expecting that the apartment would be clean. When we came back in mid-afternoon nothing had been done. We were exhausted after walking for more than 7 hours and were relaxing when Laurentiu rang the doorbell to tell us he was here now to do cleaning. We were simply too tired and told him to just leave us clean towels. (you are only given 2 bath towels, so this was important)
We have rented AirBnB’s in Italy and Canada and been very pleased, but this does not seem like a “super host” accommodation. Ana never attempted to meet with us, the apartment is just equipped with minimal essentials, the bathroom sink drains very slowly, the electric kettle leaks, the bureau drawers stick, etc. There is nothing “extra” that makes a tenant feel at home here.