Traveling solo, I felt very safe in this rental home. Roberto was very communicative and assisted in problems with getting my delayed luggage. I took advantage of their driver from the airport and it was the best decision. This apartment is in the best location for exploring the city. Please note that they require a photo of you for their records along with a photo of your passport and to sign a contract. None of this information is in the listing. The apartment next door is actually two apartments and both rentals. People were coming ad going at all hours of the night and into the early morning hours. They were very very loud, often banging on my door by mistake. This obviously is not the fault of the landlord. Linens were clean and new, a bottle of wine waiting upon arrival. I will rent from them again next time I Ian in Rome.