Riccardo the host did not meet us himself, his friend did instead, and we were waiting approx. 45 minutes outside the building before she arrived even though we had previously communicated our arrival time with the host and the friend.
When we arrived the cleaner was still there and had not yet finished cleaning the apartment.
We had communicated with the friend that we were planning on leaving at 5pm the day we were checking out and asked if this was okay, to which we received no reply. On the morning we were to leave, the apartment door was opened by the cleaner accompanied by new guests telling us we needed to leave immediately.
Not a great experience with the management or communication of this property at all, very disappointing.
The apartment itself is nice and clean and in a good location.