This apartment is exceptional and is matched only by Massimo's personal attention to detail. Our relationship with Massimo commenced before we left home - he arranged for an economical van ride for our family from the airport straight to the apartment where he was waiting to welcome us personally. He gave us a welcoming, helpful, and thorough overview of the apartment and was in near-instantaneous contact whenever we needed anything throughout our stay. Whether it was questions about the property or recommendations of restaurants, Massimo was there to help. We can't say enough about how great our experience was. We hope to return again soon!