Check in was flawless as well as communication before hand. Neda was always on top of answering questions and getting back to us quickly. The lift broke down the night before we were to leave and she was quick to get back to us with solutions. We had several people with mobility issues and “lots of luggage” as we were following our trip to Rome with 22 days on a cruise ship. She sent Raul who is her on site contact to help us with luggage and arrange a repair man for the lift first thing in the morning. I can tell you none of us were looking forward to trying to figure out how to get everything and everyone down 6 floors. But angels were in the mix and the lift was fixed literally as our driver arrived!!!
The apartment is very spacious and the balcony was a huge plus! We spent every morning drinking coffee out there and every evening drinking wine!
Apartment could use a few improvements with some upgrades in kitchen and showers An nespresso machine or something similar would have been very appreciated as well as a cork screw. They did have two older Italian stove top coffee pots (single serve) this made for a slow process of coffee making for 6 adults every morning. The other nice improvement would have been hand held shower nozzles. Again would have just made things easier especially for older adults. The last thing on improvements would be written directions for using the washing machine in English.
The overall comfort of the apartment was good. No noise issues and a nice amount of space. Beds were comfortable but could use a couple extra pillows.
Location is perfect! You can easily get around to anything in Rome and lots of restaurants and grocery stores in the area. If your a younger group you will have zero problems getting to every thing easily. We needed taxi’s to and from a few times and they easily could find the place. We used the metro as well and it is very convenient. It is a great find and reasonable in price. A few improvements and the price could be increased and still be a good deal.
Some final notes, there is a laundry facility next door that washes and folds, the restaurant Accross the street is excellent and very friendly (they actually loaned us a corkscrew) there are many other restaurants but that was our favorite.
Transportation-we used a transfer service stefani Roman tours for pick up and transfer to Nedas as well as transfer to the port and they were amazing and reasonable. Perfectly on time for both with excellent vehicles and very professional. Be wary of people offering to transfer you from the airport as two of our group got totally taken on a very expensive ride. Taxis were hit and miss on charges some great others drove around and charged high. Uber also was hit and miss.