Letizia was very helpful right from beginning of my contact and welcoming on arrival. Directions were easy to follow. Apartment was better than described, bigger than we thought, very home like, nice touches everywhere. Having the private bath was perfect. Our garbage was taken away each day. Wonderful pastries provided in the morning although coffee machine was difficult to use. The location was absolutely perfect! Short walk to everything, especially the Vatican area. Note, it was very noisy on Friday and Saturday night from outside. Closing windows helps but then a little warm to sleep. We highly recommend staying here.