We had a great stay in Rome as a Family (2a,2k) and everything went very well with Clos listing from booking to check-out. She provided heaps of information before and we got an introduction to the place when we arrived. She was always available when we had questions which was great.
The place is very nicely fit out and we missed nothing. The living/kitchen space is spacious enough and very well equipped. The bedrooms are very spacious and allowed a lot of space for the kids to play & sleep. The balconies with even a view of the Saint Peters Basilica are great 'escape' places and the automatic blinds helped to keep the place dark & cool at night.
The elevator is fairly small but we learned that this is not unusual in Italy and when you travel with lots of luggage, you need a few runs but nothing that'd bother anyone.
Clo offered a cot and a pram which is great if you don't want to take this on a short trip. Nearby restaurants are fantastic and sufficient, you don't really need to go further than 5-10min walk to find someone good for several days.
All up, we where very happy with everything and would come back in a heartbeat.