Carola is easily accessible and responsive via WhatsApp. The location is central to most attractions (20 to 30 min walk to Colosseum, Vatican, Spanish Steps); we were able to get around on foot during our stay. Lots of restaurants, cafes, and supermarket within walking distance as well. The unit is in an older building (common in Europe) and is decorated with modern furniture. It is equipped with most appliances but if you are expecting large space, modern bathrooms, and lux amenities this would not suit your needs. Overall this place did fulfill our needs and we had a great time in Rome.