We were welcomed with a non-English speaking asian woman who didn't speak & understand english. Though communication with Maria is easy! The outside isn't as bad. The place is clean and have snacks on the go plus yogurt , muesli and coffee. Fridge has juice for everyone. I wanted to shower as soon as we got there but the water was cold and even waited for it turn hot & it didn't. Not sure why. Another guy came who didn't speak & understand English but helped us anyway. Overall, the stay was good. I'd recommend it.