We were a little confused on arrival as we expected to be met by Francesca however it was another lady. The apartment is nice and large and in a good area for walking to many attractions in Rome and there are some nice restaurants just outside the entrance to the building. The WiFi didn't work as there was no internet connection which was a problem for us as we needed WiFi to check our work emails on a daily basis and booked this apartment in the belief that there was WiFi. The dishwasher doesn't work and there is no plug in the kitchen sink plus the water in the shower isn't very hot. The main bed is extremely squeaky - just turning over it squeaks terribly. If these few issues were resolved I would recommend to friends.