From the start, Carlo was warm and welcoming. He answered all of our questions quickly, and arranged taxi service to and from the airport which was a great help! The suite is homey and comfortable, and the small touches really helped to make our stay enjoyable. The beds were comfy, the place was super clean and had everything you needed to cook and stay in, but there were also several restaurants and cafés close by. There is a laundromat around the corner as well as a metro station. We felt safe in the building, and in the neighborhood. When we travel back to Rome, we will choose the same suite without hesitation! We cannot wait to return!