Overall had a very good stay here. It was easy to communicate with and meet the friendly employee who let us in. The location is very convenient, and we we were able to walk to lots of historic sights. It was nice to have an elevator in a 4-story building, and the AC worked well (we would have absolutely melted without it). The place is small but well decorated and laid out, and it was great to be able to do laundry while on a long trip. We realized on day 2 that there was no hair dryer in the apartment; after a quick call to the iFlat support line, someone bought a new one and dropped it off in the apartment within several hours while we were out. Definitely responsive.
Cons were that we heard a lot of street noise even from up high, and it seemed to increase toward the weekend given the presence of bars below. My husband had a hard time sleeping for multiple nights as a result. It feels pretty touristy immediately around the apartment, but when you’re a stone’s throw from the Colosseum, it seems unrealistic to expect otherwise. They give you only one set of keys, which are required to not only enter the building and front door, but also the elevator and stairs; you cannot exit the stairs or elevator without keys, either, so it was challenging to do things independently, and one person has to come downstairs to the lobby to let the other in.
Compared to other options, it was a good deal and we’d generally recommend. I think next time, however, we ourselves will stay in a bit less touristy of a location nearer to the restaurants we prefer.