Raffaella was great. They met us when we arrived and gave us tips on the area. The location of the apartment is perfect. We walked to the Vatican, the Colosseum, from the apartment all within 20 to 25 min. The Pantheon is also a 5 min walk. The area is full of great restaurants and is a very safe area. The apartment is just as depicted in the pictures. It was perfect for our 2 families, we had 8 people in all. Raffaella even arrange a car for us to take us to the airport. Highly recommended