The communication and view were great. Emanuela, who checked us in, was also very good in giving us many recommendations in places to eat and visit. Seeing the Colosseum out the window was awesome. Lele also arranged a transportation service to the airport for us which we were very pleased with. Overall our stay was pleasant. We were a little bothered by the smell that the bathroom put off, as if the smell was coming back up through the pipes, and if we didn't close the bathroom door all the way the smell carried into the rest of the apartment. We were also a little surprised with the "balcony" being just a small part of a pitched roof slanting down towards the road below with uneven ground and a flimsy railing. It didn't exactly seem very safe to be on and the pictures are a little misleading (there also was no table out there, just 2 cheap beach chairs). The bedroom AC also didn't do a very good job cooling the room compared to other rentals with the same type of units we stayed in throughout our trip. One last thing is that there is an iron gate when you get off of the elevator that needs to be unlocked to get to the apartment door, the lock on this gate is very hard to open and took us up to 5 minutes at times to get it to finally open, so your will need to have patience. Again, overall the stay was pleasant, but this place could use some updating and the balcony can be a little misleading.