Hanna and her brother were very helpful. They gave us alot of recommendations for restaurants and tours! We got to the apartment before check-in and Hana allowed us to drop off our bags so we could go for lunch meanwhile. The place is nice, cozy, but very small. Especially the bathroom, It was never a real issue since we were in the heart of Rome with so many things to see and do. Let's just say you will be in for a full European experience :) I would recommend Hana as a host to anyone traveling to Rome.