Alice and her friend Paola was very helpful before arrival, and was easy to communicate with, as they answered very fast to our questions. The appartement was just as expected for this budget stay, and was a really nice place for our stay in Rome. Close to wonderful cosy Trastevere and right next to the tram who takes you straight to Piazza Venezia ind 10 minutes. Also a recommendation for the great little restaurant La Buchetto right around the corner. Best recommendations for us!