We had a great stay. Check in was very easy. Good location, very close to the colosseum. We had to take a cab to the Vatican but otherwise we were able to walk most places. We were quite surprised to find out that no paper at all can be flushed down the toilets. Quite common in Rome we came to find out. Floriana was very prompt in getting back to me when I messaged her to clarify this. We had some issues with the AC in the front bedroom and contacted Floriana about this to. She was very nice and was going to have someone come look at it but the AC unit in the back bedroom did a good enough job cooling down the place and we told her not to worry about it. Overall it was a great unit. The only complaint we had was the bed in the front bedroom was quite uncomfortable. Very soft and kind of sags in the middle. I would still recommend the unit!