We had a very lovely stay at Charms of Rome. They were very helpful whenever we had a question, we could always reach them by WhatsApp if we wanted to ask something. The room is very clean, has a lot of light and is comfortable. So is the bathroom. We had everything we needed for our city trip in Rome. We did everything by foot, the room is in a very good location to explore Rome and there are a couple of great small restaurants in the neighborhood. It is also nearby Termini station, from where we took the Leonardo express to get back to the airport. Definitely a recommendation!