This room is in a great location, central to all the sites. It is just simply a room and a bathroom but very clean and comfortable, although the bed could be better!
However we had a horrendous check in experience. I informed Teresa we were arriving late around 11pm. She told me there was a €50 charge to check in after 11pm (payable in cash on arrival) and it would jump to €80 if anything was delayed past midnight. Late check in fee seems fairly standard for Rome, although Teresa’s is double most other places I looked at.
I gave our flight number and advised we were reliant on WIFI so could not use our phones. No further instructions were given from Teresa so I assumed someone would be there on arrival. Not the case. We arrived just before midnight, rang the bell etc, nothing. We ended up having to ask a kind stranger to borrow his phone. He called the number provided on the airb&b but the answering machine stated it was closed. Luckily he let me use his hotspot so I could see there was a message from Roy, who then took around 10 minutes to arrive. Spending 45 minutes on the street in the middle of the night harassing strangers wasn’t really how I wanted to spend €50. We were super lucky to find this man walking past who could speak English and was happy to help. We of course were still charged the late fee. Roy also tried to charge us the tourist tax - which was already paid in the airb&b fee. I’m glad I checked this before arriving so we could explain, otherwise I’d be another £30 out of pocket.
It would have been good if Teresa had explained this is how check in worked beforehand, but she didn’t.
I didn’t receive any further communication from Teresa or meet her after this.
The place is fine, however due to this I would not recommend and definitely not return.