We absolutely loved our stay. The location is quite convenient and the neighborhood is quiet and full of families. There is a bus stop, grocery store and shopping mall all within walking distance. The staff at the hotel are all extremely nice and helpful. They really went our of their way to tell us what activities would be goos for my mother whose mobility is limited, found us a gluten free restaurant and reservation for Christmas dinner, and helped me find a new reservation in Florence when ours canceled at the last minute. Really nice place and really nice people!