The communication with Emma (assistant to Diego) was very good. She communicated with us prior to arrival and was there to greet us right at the time of our arrival. She even gave area restaurant recommendations and was very helpful and friendly. The apartment was very clean and just as pictured in the ad. The location was great- just a block from the train and even a bakery in the downstairs of the building. A good wifi connection was important to me and the wifi was very good. Simple to connect and high speed without any interruptions. The building itself is very nice and quiet with a secured gate at the entry. I am VERY happy we chose this and would definitely return when we are back in the area.