My family and I had the privilege to stay in Victor and Emma's place for 3 nights in the Christmas holiday. The check-in was smooth and their nice colleague explained everything to us and gave us some goo suggestions. The place was really clean and just like the pics and even better.
The location was very good and close to the most important sights. We barely used the public transport in Rome.
Although we didn't have the chance to meet Victor and Emma in person, but they were very fast and responsible in replying to our requests or questions. And at the end they were kind enough to offer us a late check-out free of charge. I appreciated their attitude and responsible behavior and will definitely go back if I visit the "Eternal City" again.