If you're visiting Rome this is the place to stay. Luca was extremely helpful in welcoming us into the city and getting us settled in to the apartment and putting us in the right direction for getting around. The location can't be beat as it is two minutes from the subway and five from the Vatican museum. The city is super easy to access from here and the accommodations are outstanding, clean, and comfortable.
Luca was the one to actually meet us at the apartment and he was very helpful. All in all one of the best stays I've had in any city.