We were a big family with 6 adults and 1 kid. The apartment was a let-down for us due to multiple reasons, first Walter was late by 30 mins & we kept waiting in the lobby with garbage bins next to us. Then the apartment handover was done in quick 2 minutes and we were left to figure out the appliances ourselves. Heating and geyser was not working on first day and cold air & splash of water on a cold January evening is anybody's worst nightmare. Walter came to help us out next day evening but we had sorted out the issues by them.
Also to top it all, the lift was not working for one complete day due to which we had to bring our luggage down ourselves from 3 floors. Carrying 7 suitcases down third floor is a nightmare again.
Alas we were late for our flight by 30mins.
Had the apartment been better we could have enjoyed Rome much more. Would not recommend it for families.