Letizia did not welcome us. We waited two and one half hours for her to find us waiting at her door. I had spoken to her a week prior (telephone call from Fiesole) and she told me early afternoon would be a good checkin time for her. I had also emailed her several times before leaving for Italy and she never answered my emails.
The room was much smaller than photos implied. Neighborhood dirty and v noisy. We could not leave the window open at night because of rowdy, noisy people below until very early morning. Letizia did not provide much breakfast. Instant espresso coffee, celaphane wrapped bread, cereal, but no milk.