Place was clean , well located but Air conditioner was not working for one room , we were 3 people as it was really difficult time ,
Host was told us that it will get it repaired which was not done , they sent a sent a message that pl open window so that you will feel less hot .which was not at all a professional approach .
After booking such expensive place in Rome , without Aircons was really a bad experience,
We have asked for fee refund and no response from host .
We booked apartment after seeing facilities which was not given , clearly a deficiency of service,Airbnb should investigate and help to get fee refund