Sadly we did not have a positive experience: we arrived to find the "Bali" room had been double-booked, and we were given the "London" room (which only has one bed) instead. Gianluca was apologetic and we requested and received money back via Airbnb. He gave us some useful tips for exploring Rome and overall seemed a nice and welcoming person. The room was clean. It is nice that there is some food available, but it seemed like a stretch to say that "breakfast is provided" - we saw some biscuits/cookies, packaged pastries, cereal, and some fruit. We didn't find the local neighborhood exciting, but the proximity to the terminal was useful, as we arrived and left by train.