Carola was an excellent host. She welcomed us and had great suggestions about things to do and places to go. The flat was clean and had plenty of space. Both the bed and sofa bed were very comfy. The washer and dryer were a great asset! The flat is perfectly located within walking distance to lots of sights. The neighborhood felt plenty safe. We loved that you could make the flat pitch black and sleep in. The stairs are steep and small, not a huge issue for us though. I had an EARLY morning flight and Carola even set up a personal driver for me.