Sara was waiting for us at the apartment. She was so warm and welcoming. She gave us helpful information and a map which she marked on for us. There was also drinks for us in the fridge! Since this was our very first Airbnb experience we didn't have any idea what to expect. Sara made us feel right at home and said if we needed anything she lived downstairs. Her English was great and adorable at the same time. We are definitely fans of Sara and Airbnb!!