I had book 2 night, and get the key from a restaurant which near the apartment, the host Tersia never show up I think she doesn’t live there, the apartment only for rent. The 1st night when I arrived at 11pm, I got the room not same as I booked. The heater doesn't work in the room, it is almost freeze at the night, and I feel very cold in the bed and hard to sleep. The shower also have problem, it just give you hot water for 2 minutes then become cold. Cannot believe that I had shower with cold water. I had told Tersia all of these problem via sms, she said the heater only works till 11pm(can you believe that?), and she will send the assistant to check the shower in the morning. But, when I back to the room at the evening, all the problem still there, nothing improve. I text to Tersia again, she told me I can use another room in the same apartment. Then I get the normal room at the 2nd night, at least the heater works whole night and I can sleep. Really, I am not happy with all these things, and this is the worst experience what I had in AIRBNB.