Photos do not represent the apartment - photos used a super wide angle lens - host arranged for transportation from the airport, he indicated that the driver knew when we would be arriving & would pick us up to get us to the apartment when someone would be available to let us into the apartment. We ended up waiting, for 2 hours, sitting on the stoop in the alley with our luggage for someone to come to let us into the apartment. Our subsequent airbnb experience, in Florence, thankfully was a top notch experience.