Rosanna was very welcoming and helpful; she gave us great advice about the city and greeted us with Italian coffee. The room is sort of a suite, so there are other guests who share the kitchen and bathrooms, which is a cool way to meet new friendly people. Just outside there is a very popular bar with cheap drinks, so it can get loud at night, but if you close the windows, it's not bad. Plus for 18+ guests, it's a fun bar to have nearby. Overall, I would highly recommend staying here!