Where to begin? The listing was bookable for 1 guest only. The description says “perfect for couples”, when discussing with him after booking he tells me he does the 1 guest for “simplicity” because otherwise Airbnb charges too much. Asked me to pay 180EUR to have another person on the booking, otherwise could not check in. No mention of these 30 euros anywhere on the listing. After hours of deliberation and to my surprise airbnb is useless and tries to “mediate”, at this point the host was curt, told me if I wasn’t happy I could go somewhere else (this is the day of the booking). The guy has the audacity to tell me the “guest is sacred”. No comment… forced me to pay otherwise not possible. Prices in Rome were through the roof of course the day of the booking, really wanted to go somewhere else because of the host but could not. Airbnb was unresponsive.
After arriving at the flat, we saw that the flat didn’t match the pictures. The fridge for example is rusted on the outside, there are almost no plants, there is no window between bathroom and main room, there is a smell from the dry sewage when sitting in the patio outside.
On top of that host asked us to sign a contract for possible extra expenses and electricity. He told us we didn’t need to pay anything extra, so then why include it in the contract? Asked Airbnb, they told us not to sign anything.
Obviously terrible experience, would not book again.