We had 1 problem while staying at the apartment, but I have realized this is quite common in Italy. You can not have the air conditioners running while blow drying your hair. I contacted the host and they helped immediately. Mikela (spelling?) checked us in and she went out of her way to make sure we were not only comfortable with the apartment, but had recommendations for restaurants, gelato, museums and local transportation. I have nothing, but wonderful things to say. When I come back to Rome, I would look into staying here again!