Alice was very helpful in planning our trip and especially our arrival.

The apartment itself is even nicer than the photos suggest -- cozy and bright is just the right description! -- with ample storage and a very well-equipped kitchen (easy to fix breakfasts, lunch when we wanted to, and a dinner while we were there). We frequently had questions -- bus schedules and numbers, taxi stands, laundry, best fish store -- and she answered each text message promptly and helpfully. When we asked, she pointed us to a baggage storage site until the apartment was ready. She helped us arrange a car service from and back to the airport.

The location is just amazing -- minutes from any site in the historic center one might want to visit, and just around the corner from the charming Campo de' Fiori. It was also close to the river. There is street noise basically throughout the night, so if you're sensitive to that, bring earplugs. We would happily stay here again.