Very bad experience! First time in my life this happens with airb&b.
-Inflexibility, the host demanded us to give an ETA (which I did between 17:30-18:30) she considered that a vague time window and she demanded to have an exact arriving time, if you are traveling for pleasure you for sure do not want to have your host pressuring you to arrive on a demanded exact time.
-CASH Money demanded on our arrival, at our arrival it was request to us to pay in CASH a city tax which I do know exists what is really upsetting is that is NOT disclosed on the description of the apartment, I have travel in Italy SEVERAL MANY MANY times and it is always charged in the total amount payed through airb&b, so knowing this tax do exists I ask Silvia for my receipt, she ARGUE for 40 minutes that she was not obliged to give me any receipt and she demanded us to pay, what do you do in a foreign country and with your host being inflexible and demanding cash and yelling at you at your arrival? RIGHT ANSWER!! nothing more to give the money "for free" so I asked her to at least sent a mail with her tax ID and the copy of the payment she does to the government (as a mode of receipt) she sent a word doc typed by herself with no Tax ID or any other valid information, therefore useless.
-Rubbish, you are asked to throw away the rubbish otherwise you get charged (20 euros) bear in mind the TX on cash....there are 3 rubbish bins downstairs you need to use different bag colours depending the rubbish type...well surprise no BAGS provided in the apartment..so we needed to take the rubbish with us to the airport because if you put them in the wrong bin...guess...YES!! she charges you another 20 euros
Cherry of the cake, while trying to heat water for tea in the microwave it did shortcut and some flames came out...nothing happen we unplugged it and solved; but that even made us realized there are NO SMOKE DETECTORS.....
Despite the location is very very convenient was really unpleasant to deal with all of the above, my advise...Italians are absolutely very nice and friendly people, if you want to enjoy of a relaxing time in Rome, I am sure you can find a location as convenient as this one without all the hassle!