The Baullari apartment is spacious and in a very central location near Campo dei Fiori and Piazza Navona. The checkin instructions were fairly clear, however, the intercom from the street to the apartment was not working. We were able to contact the checkin host via Airbnb messaging. Prior to arrival, general communication with host was good, however, upon arrival we were told that several of the air-conditioning units were not working. At this point we had already parked our car in a nearby garage and walked to the apartment with our luggage. The area and the A/C amenity were key criteria in our selection of this Airbnb. The host offered to transfer us to an apartment in a different area but we did not consider this a viable option considering our group size of 6 and not having been able to review the new apartment details prior to our arrival. We would have appreciated advance notice of the A/C issue which would have allowed us to decide what was best for our group. In addition, the A/C issue had already been reported by other guests on several occasions. This would appear to be a systemic issue rather than a one off. The host should either fix the issue, clearly reflect the state of the A/C and working units or remove it completely from the amenities. We communicated with Airbnb directly on how best to handle the situation and followed their suggested procedures with the host.