Sara was very friendly and helpful! After getting settled in my room, we had a cup of coffee and together reviewed a map of Rome, discussed suggestions to see, routes to take and places to eat! She had juice/coffee and snacks in the shared living space and encouraged me to make myself at home during my stay. Room had necessary amenities and was very clean. Apartment is just a few blocks from the Termini train station and a walkable distance from the Coliseum. Would definitely stay here again!