From the minute I booked this apartment it was easy. Carlos responded quickly and was helpful with directions etc. He arranged for a driver to collect us from the airport which I highly recommend as it's a flat rate & traffic can get congested. Even though our plane was delayed a bit, Carlos met us at the apartment & explained how everything worked & even had umbrellas for us as it was forecast for rain that night. The only downside were the narrow steps to the 3rd floor but Carlos helped us with our luggage & it was definitely worth the trek.
The apartment is just like the photos, bright, spacious & has all you need. The king bed & the pillows are the best we have slept on & a great shower. The location is perfect, just around the corner from the Spanish Steps the Metro & 10 minute walk to the Trevi Fountain. Unfortunately we couldn't stay longer. We would definitely recommend this apartment & hope to return again soon.