The apartment is nice and kept in a great condition. It is kept more like a hotel suite than an apartment. The location is 5 minutes walk to Colosseum so very convenient. Taxi stand nearby to take you to other places. General store nearby as well.
Apartment has AC in both rooms, essential when we were in Rome as the temperature was 90+ F! Master bed is full king size and sofa bed in the living room. For a family of four, it is manageable but somewhat tight. The kitchen is functional but a bit small and does not have a microwave, oven or dishwasher. The apartment has a TV but no English language channels, that forced us to watch Italian TV with Google translate on our phone.
The employees are easily reachable and communicate very well in English.
As an optional service, they offer tours to key sights but they are not very organized and even though we tried to book it didn't work out and had to book on our own through other companies.