Matteo is a good host, he has the nice detail of leaving something for breakfast, be it coffee or cookies... as for his attention I would give him a 9. The room is very clean and spacious, as seen in the photos, it is ideal for a couple even for 3 people. however, they do not have smart tv only national channels and we had a problem since having to leave the key to the apartment at check out, we almost missed the flight since matteo did not explain to us how the door of the entrance of the building was opened without a key and we were locked up... Unfortunately we had to knock all the neighbors and nobody opened it for us, we were about to miss the flight. It is also not explained how to use the elevator and if you are looking for a place with privacy, this is not the ideal one.