Andrea is truly a one-of-a-kind among the Airbnb community.
1. greeted us and helped us with luggage upon check-in. I stayed at 4 different Airbnbs during my 2 week Europe trip, and he was the only owner whom we met.
2. turned the sofa bed to an actual bed prior to our arrival. The only owner i've ever encountered in my many years of using Airbnb who has done this. That's what I call EXCELLENT service.
3. laid out neatly folded towels on our beds with candies, provided a fully stocked fridge with snacks and juices, and a bottle of wine.
4. had pamphlet of his apartments available. Talk about professionalism and going above and beyond the norm.
5. ordered a taxi for pick-up at 6:50am for us to take us to the airport.
6. we didn’t have enough cash on hand for city tax, and he told us to forget the rest. Ha! Generous guy. We gave him the remaining once we had change. From other experiences, we’re usually paying more b/c we don’t have the exact change, and as a response, the people who are checking us in never carry change…
On top of everything, the place is perfect. Great space, location, and value.
It’s no wonder he is showered with post-it notes from around the world. THANKS A MILLION. I’ll be sure to recommend you to my friends, no doubt.