Simonetta was WONDERFUL!!! She arranged a shuttle to and from the airport for us. She met us at the apartment and even helped us get our luggage upstairs. The apartment is absolutely lovely, our only disappointment was that it rained so we weren't able to really enjoy the balcony. We REALLY appreciated there being air conditioning since it was quite warm during our brief stay. This location is amazing, there are so many little side streets to wander down and discover places to shop and eat. Also, we took cabs everywhere, and they were fairly easy to catch near to the apartment, and weren't incredibly expensive to get to the heart of Roman tourism.