Nicoletta is very prompt in her replies and tries to be flexible with her check ins to suit us. she was able to helps us to check in despite some last minute changes in time which we really appreciate. her apartment is small but has everything a traveller or two needs. and the old style European lift is very quaint (for a tourist anyway). the apartment is very clean . Best of all is the central location. most main tourist sights are within walking distance should you wish. and alot of eateries around too. Only complaint is the shower. it is very very small and the water pressure is terrible. more a dribble than anything else. so if you are very big or like a shower with reasonable pressure this may not work out.