While the air con could have been better for summer heat, the accommodations were very spacious and well cared for. Having 2 bathrooms was quite a luxury. The grocery store was a block away - very convenient and shopping was only 3 blocks away. Great shopping too. Convenient to the Vatican but quite a walk to other tourist sights like The Spanish Steps, Trevi Fountain, the Pantheon, etc. Easy access to cabs and public transportation though. I never met Virginia but Marco responded immediately when we had questions. He was also very helpful with transportation to and from the airport.