HORRIBLE EXPERIENCE!
The airbnb is not what it appears to be in the images.
We were a total of 6 guests with multiple luggage. We were understanding of the elevator which was not the issue. When we arrived the Airbnb was a complete mess. Dirty bed sheets, stained mattresses, toothpaste, blood on the sink, wet towels, broken toilet seat, ripped couch pillows etc.
We were told we would receive a FULL refund and did not. We stayed 1 hour in the apartment due to the elevator only fitting 3 people plus all luggages that had be taken down 6 floors! Since we stayed that 1 hour taking all of our luggage back down and finding a way out of the Airbnb into a new space we were charged a full day which was $395.
On top of that we were trying to communicate with Davide but his response wasn’t immediate. Due to this he locked us out while our baggage was still in the Airbnb since all the luggage couldn’t fit in the elevator. The door locked and the door didn’t close. We tried to contact davide to tell him to give us back access in order to close his door. He didn’t respond so the door was left open. This is the only thing he had told us we did wrong and didn’t seem to understand why we spent 1 hour in the Airbnb. We were 6 guests with 12 luggages as we were traveling Europe trying to get out with an elevator that only fits 3 people.