Liviana is great! We had a tiny bit of trouble finding the place initially (it’s behind the big green/blue gate) but she was very helpful throughout our stay. It is a very short walk from the main train station in Rome so if you take the train in or want to take a day trip somewhere it is very convenient. We also walked to the colosseum which took about 15 min but you walk through the historic district and the forum to get there so it is a wonderful walk. Would recommend this stay