Dino is very welcoming. He greeted us at the apartment, and attended quickly to our needs as they arose. When we had trouble with the air conditioner, he sent his son within a few hours and the son was able to fix the settings for us--a life saver! I think Dino is a very attentive host who cares about his property and the comfort of the people staying in his apartments however, I think he should consider making some small investments to improve the quality of this particular apartment.