Louisa was at the apartment when we arrived, and right away made us feel at home. We did a quick tour of the rooms and I had a few questions regarding the neighborhood, and then she left us to it. Important to note - she scheduled a taxi to meet us at the airport and take us to her door which was incredibly kind, and helped save us a lot of time and energy. She did the same for our trip back to the airport as well. The apartment was very roomy with two large rooms, a shared living room, a kitchen and bathroom, and had wifi and ac (which was terrific since we were in Rome during a heatwave! Although the apartment is on a very quiet street, it is actually in the heart of the Trastevere which is the neighborhood to be in! There is also a washing machine in the apartment if you need it, and then you dry your clothes the Roman way - al fresco - up on the room in the sun. I highly recommend this apartment to anyone looking for a nice quiet and peaceful "home base" in the midst of a beehive of activity. We really love it!