Great apartment in a great location only a stone's throw from Termini. Very clean and comfortable. I would have given 5 stars other than 4 things which detracted from our enjoyment. 1) We spent the 1st day and night on a cold February with no heating or hot water. My first request for help was responded to with a response which did not help. It took another international phone call to get instructions as to where to find boiler and I worked out myself how to switch on. Even then we had occasional short failures of hot water. Not good if you're in the shower ! 2) Very sparse kitchen. No basics like salt or pepper, or sink plug to do washing up. Some larger tea/coffee mugs would have been very useful. 3) Only after booking and paying and receiving the booking confirmation were we advised by email about the "Citytax" which also had to be paid in cash on arrival. Somewhat cynical as to whether this would be paid to the city. Seems unlikely that there would be a mechanism where the City could monitor AirBNB occupancy in order to know what tax would be due. 4) The electricity points did not work without traditional italian socket adapters, of which there were 3 for the whole apartment. We had brought normal 2-pin european adapters but these did not work. Therefore we had to choose between the kettle, toaster and TV with anything else (mobile phone charging / freeview TV etc.). I would, and have, recommended this apartment to friends, who will be able to go prepared to deal with these issues.