We didn't get to meet Victor & Emma but they were very good with communication and their associate Ruben who checked us in was very kind and full of great information. The home was clean and had everything we could have needed. Most sites (forum, colosseum, trevi, Spanish Steps, Pantheon) are within walking distance (we uber'd to Vatican) but bring good shoes because the uneven cobblestone streets will wear you out. You can't beat the value and location of this home. We would definitely stay here again!