The apartment is perfect. Communication was quick, very clear and always kind. The location could not be any better - it is our favorite neighborhood and where we always choose to stay - truly walking distance to everything. We were in Rome for a rainy few days, but the apartment was always warm and comfortable. We always had hot water for our showers; the entire apartment is very clean; the decor was eclectic and fun. It is just as described and as seen in the pictures. We look forward to our return!!