Poor communication, description of amenities inaccurate and check in was terrible. The host had another person to meet us for check in, but instead, she was inside the residence waiting for us while we baked in the heat outside waiting for her for almost an hour past the promised time. She eventually came out of the residence and I had to stop her to ask if she was our contact for check in. She was told to wait for us inside, but we had no idea what condo unit # it was and wasn't even sure we were in the right place. She apologized profusely because she was told to wait inside for us. Upon check-in, we were told by the contact person "Mrs. Rosi" that the washer and the shower were broken. We've been traveling (back packing) through Europe for 10 days and the reason for booking with this host was the fact that a washer was available to wash our clothes. Not to mention that we had to share 1 shower for the 5 of us was not what I signed up for. Requested a partial refund and after a couple of message exchanges, the host became a ghost.
Great location and clean, but was very disappointed with the lack of communication, poor check in process, broken washer & shower and total communication silence regarding a partial refund.