Stefano was great with communication and thanks for organising the transfers for us. The driver was prompt and very polite. Apartment was bigger than I expected, and more than enough space for 6 people. Location was fantastic, Eg walking 30min to colosseum but that also meant the taxi drivers were not keen to take you as they felt it was not worth their effort, lots of places to eat, a few supermarkets within 500m and according to my children, the best gelato around. The apartment was spacious, comfortable and clean but the heating and hot water took some getting used to - heating automatically comes on 3 times a day - not necessarily when we were there.
Wi-fi was reliable and the information/map on arrival was greatly appreciated.