Gaia is a wonderful host--great communicator and meets you right on time for check in and check out. Apartment is spacious, clean, airy and in a fanstastic location, walkable to almost anything you want to do in Rome. She accurately describes the apartment, including the fact that it is a walk up. Not an issue for us, but could be for anyone with mobility issues. Other than that, Gaia and the apartment get a complete thumbs up.