Ruslana was flexible in our check in time, which was very appreciated. She made us feel very welcome and provided an abundance of biscuits in case we needed a snack. The apartment is cosy and clean and perfectly sized for 4 people. The neighborhood is a bit "gritty", but very local and convenient with supermarkets, pizzerias and gelaterias all within easy walking distance and easy transport to downtown and to the airport. I would definitely stay there again.