What a lovely place! The view over a courtyard is tranquil. The washing machine was a BIG plus (bring/buy your own detergent). Cristina will point you to a corner grocery store that has all the essentials. The kitchen is ready to use if you're inclined enough to make your own meals. Small set of six-ish stairs will take you to an elevator which will drop you off right in front of the door. It is a small elevator; 3 grown adults is a tight squeeze so you may have to make multiple trips with luggage. Run the water in the shower or bath for a few minutes before it heats up. Though other reviewers felt there was a language barrier, I felt Cristina answered all our questions and gave us a relaxed tour. Suited our tastes - simple, basic, clean and tidy. The neighborhood was far enough away from tourist-packed places to make us feel we were getting an authentic Italian experience :) But close enough to the metro so we could access the top attractions in 15-20 minutes. Upscale and mom-and-pop restaurants in the neighborhood. Would stay here again if provided the chance. Thank you!