Paola met us even though we came in late and was always available by phone. Giancarlo and their son Diego came by to give us an extra set of keys since we were two couples. The parking was good & safe. We had easy access to the bus & metro was a short walk. The apartment was beautifully remodeled and very convenient for the traveler. The lighting included wall nightlights! Both the kitchen and the two bathrooms were well equipped. We were very grateful for the air conditioners that had remotes for both bedrooms.