You will love this apartment! Eleonora will make you feel comfortable from the moment you arrive. She is friendly, warm, knowledgeable, and gracious. The apartment is beautiful, luxurious, and meticulously maintained. We were welcomed with a bottle of wine and fresh fruit. Many staples (i.e. coffee, olive oil, etc.) were stocked and each guest was provided with personal towels and a pair of slippers. At arrival, Eleonora generously sat down with us and oriented us to Rome and to the apartment. We stayed in many Airbnb rentals while in Europe and we have stayed in vrbo.com and homeaway.com apartments in the U.S. for years. Eleonora's apartment and the experience she created was heads and tails the best we have ever enountered. Her communication was excellent, making us feel like we had a trusted friend while in Rome. We cannot recommend this apartment and Eleonora highly enough.