I didn't have the opportunity to meet Susanna in person nor staying at her place in the end, but my experience with her was just amazing regardless. I had a long weekend for 6 people booked at Susanna's in Rome, but due to some unfortunate, unexpected circumstances just a few days before our arrival she wasn't 100% sure to have the flat ready in time. Instead of taking us anyway or cancelling compromising our experience, she promptly found a similar accommodation for us to stay at no extra costs, with very high standard and very close to her place, avoiding any trouble to us. During our staying she also kept checking if everything was going fine or if we were in need of any help. I can only thank Susanna for her approach to hosting and her aim to provide a great experience to anyone visiting Rome.