Massimo is the perfect host. His communication throughout the entire process was excellent. From booking, to check in, to our stay, and check out, his responses were quick and helpful.
He met us at the bus stop and walked with us to the apartment. Upon arrival he showed us how everything in the unit worked, and gave us a guidebook with information on how to get to the nearest Metro station, how to connect to the wifi, possible itineraries, and local restaurant recommendations. It was very helpful.
The unit itself is great, especially with the wonderful floor-to-ceiling windows you see in the picture. It had everything we needed. It's not a centrally located place (as you can see from the map), but we had no issues getting to the major attractions easily. The #3 tram was our preferred method of transportation (partly because it's a bit closer), along with the Metro.
We had one minor issue crop up right after we arrived, but Massimo responded immediately and came to fix it the same day, which is all we can ask.
As we had already planned our itinerary before our trip, I can't speak to the helpfulness of the sample itineraries, but we did try two of the restaurants and liked both. Be sure to check out Margari for pizza and L'Idillio for authentic homemade pasta. I'd also add Osteria La Sol Fa and Ristorante Porto Corallo to the list of good places in the area.
If you're looking for a nice unit with an awesome host and don't mind not being directly in the middle of the attractions, then this is definitely the place for you.