The location of the apartment is fabulous. It's 2 mins walking from Piazza Navona. While the apartment is on the 3rd Floor, and there is no lift, Carola made sure we had help to get our luggage up. The apartment itself is comfortable, and the WiFi was excellent. There were 2 bathrooms which is convenient when there are more than 2 people staying. Carola is warm and helpful and helped us out with all our concerns. Her response time is also very quick. The complimentary bottle of Prossecco was a nice gesture.