Bruno and Valeria truly go out of their way to make sure you understand the city to have the best experience possible! Bruno picked us up from the airport and drove us to the apartment where he explained all the amenities in the apartment and how the metro worked fo get us into town. Since it is a bit further out of the city, this was very helpful information and the metro was very easy to navigate with his explanation. They were available 24/7 for questions and always answered quickly, we felt very safe and taken care of by them during our stay. You won’t find better hosts!