Our trip to Rome was not easy- we had a 10 month old in tow and or connecting flight was cancelled. After rebooking, we lost two baggage full of baby belongings. It was very stressful, but Francesca was the best. She stayed in constant contact, helped book us airport transportation and even came over when we got in very late and walked me to the supermarket where I could by diapers for my daughter. Her place was exactly as expected and walking distance to everything we wanted to see. She and her place made the trip so much less stressful given the circumstances!