Francesco's apartment is neat, modern, and a very good location if you want to be within easy walking distance of a market, very good bakeries, and plenty good restaurants! Ideal for bar hopping or if you want to get to see attractions like the Pantheon, Trevi Fountain, or Piazza Navona within easy walking distance (I suppose that's relative as I think an easy walk is 20 minutes). Francesco does his best to respond in a timely manner and will send a colleague if he is not available. A word of caution however, this is NOT the best stay for LIGHT SLEEPERS. Via dei Capellari is a well walked street even at night (i.e LOTS of people talking, laughing, and lingering nearby to talk as a bar is within a minute walk) so unless you are a heavy sleeper like me who will snooze through heavy thunderstorms, I would suggest finding a quieter street. Overall a very pleasant experience, one of the best in Rome!