Antonio and Valentina were very quick to respond to my messages before and during our stay! They helped us arrange a private driver for check in and check out according to our flight times. We had a slight problem with the keys, our fault, but Antonio was very accommodating in understanding and solving the situation. The location was perfectly nestled between the major sights, allowing us to walk everywhere we wanted to go. There are many great food locations close by or a short walk away, with fantastic specific suggestions from Antonio. The bed and sofa were especially comfy! The sofa is very large and could fit multiple people if it could be laid flat, we didn't need to so we didn't try. We heard carts rolling by outside around 5-6am, which were a bit loud, especially in the bedroom with the windows open. But the noise wasn't that bad in the living room on the sofa. We loved the decor and style of the apartment! Recommend this place!