There were 3 issues with our stay. Firstly, the apartment is 'self-catering' but there is no oven, and very limited cooking supplies. We had planned to cook for ourselves some nights but this wasn't possible. Secondly, the check-in process was incredibly stressful. The app says 2pm and we had advised we'd be there at 2pm, but we were told at 12:30pm that we had to come right away otherwise she wouldn't be able to check us in until 9pm. We found this extremely unprofessional and meant we had to change our plans and pay out for a taxi to the apartment. Finally, the bed is very uncomfortable. We didn't sleep properly the entire time! The mattress is so thin and the bed slats kept coming undone, it was quite unpleasant to sleep on. That being said, the location was great and very secure, and the value for money was pretty good too. It's okay if you're on a budget or if location's the most important thing, but if we returned to Rome we would not stay here again.