This was the first time that my husband and I travel with our little baby(1year old) and Emi helped to make it easier. Our departure time was 11:45pm, Emi let us to stay at hostel until 10pm, and this was a big favor for us. Everythig was as described in posting and photoes. Emi responded our massage quickly and left us good information to discover rome. NoHipster is a good choice, and I recommed this.