The apartment door was open when we arrived and the cleaning staff was still inside. The cleaners suggested that I was early, which was not the case. We had to wait in the upstairs bedroom (which smelled like smoke) while they finished cleaning the downstairs.
The stair cases and upstairs bath were incredibly smoky during our stay, which bothered my children.
When I attempted to reach Valeria several times by email regarding the check-in process, I never received a response. I did receive a response regarding cab arrangements, but it came a bit late, after we had made alternate arrangements.
I was surprised that we never once met Valeria. Instead, our point person on arrival was an unenthusiastic receptionist of the luggage storage shop down the road.
Otherwise, the accommodations were fine and in close proximity to many of the sights.