Our experience staying at Max's place was somewhat mixed. On the one hand there were real positives. The flat is in a wonderful neighbourhood, with a small piazza surrounded by restaurants shops and bars that hosts a market selling fruit, cheese, etc, steps from the door. The flat was very clean, stylishly finished and Max was quick to respond to emails/texts.
But there were also some negatives. If the flat was stylish, it wasn't well equipped. There were no salt and pepper shakers and the coffee maker required a specific type of pod but none were provided. Nor was there any information on where to find them. It was also in poor repair such that several of the door handles and towel racks fell off the moment they were touched. Moreover, the photos suggested that both bedrooms had windows but in fact only one of them did.
Finally, we were surprised by a request for an additional payment the day before our arrival on he grounds that our booking indicated that there would only be one guest. However, from our first contact with Max we were clear that we would be 3 people [husband, spouse and adult son] and this was repeated when we made the arrangements to access the flat the week prior to our arrival. Had Max mentioned that this was at odds with our booking we could have corrected it.