Chiara was so helpful and responsive. Her place is lovely, I wish I lived there. The one issue was just the extra sheets for the futon weren't prepared when we arrived, but she immediately fixed the issue and was beyond helpful in ordering us a taxi in the morning. A wonderful place! For American visitors, know the 4th floor in the elevator is different than just walking up 4 floors! We tried the wrong door but then realized we were on the wrong floor because we walked. I would love to come back to chiaras place. Thankyou!!!!