Francesca was the manager for our stay. She was very quick in responding to us for everything, including helping to arrange an airport transfer and also with a minor question regarding the air conditioning. She also waited late for us to arrive from the airport and showed us around the apartment. This apartment is located in a once in a lifetime location, with a world class view of the colosseum. There were even tv shows I saw that were filmed from right outside the apartment. If you’re looking for a world class Rome experience, with a world class view of the most recognized landmark, this is it.