Communication with the hosts was excellent. Our flight got delayed therefore we checked in rather late, the hosts left the keys and card for the room in the reception, they responded quickly and were friendly. Excellent room, as described in the ad. The hot tub was the highlight of our stay and the artificial fire was a nice touch. The location was good as it was close to a lot of shops and restaurants. It was also in walking distance of the collouseum and trevi Fountain. It is on a busy road so sometimes the traffic noise can be loud but other than that...perfect