Massimo's communication was fantastic. He was very polite and always responded quickly. He organised a taxi from the airport, multiple different arrival times, and a change in guest numbers without any hassle.
Massimo ensured the check-in and check-out processes were absolutely hassle-free by allowing early guests to leave their luggage and to complete check-in for all guests. Similarly, on check-out all guests were allowed to leave their luggage. A code to enter the building and a safe outside the door meant key cards were able to be left at the building and so there was no drama with who had the keys in such a big group! All of this made a huge difference to the quality of our trip (which was only 2 nights).
The location is fantastic - right in the middle of Trastevere. The roof terrace seated all 9 of us and was a lovely place for an aperitif.
The only negative was that the showers (there are two) would not produce hot water at the same time. With 9 people to shower it would have been helpful to not have to go one at a time!
There aren't many options for a large group to stay in Rome and this suited us perfectly.
Thank you Massimo for your contribution to an amazing trip!