Raffaella and her father were super nice people, great communication. We shared the house that night with other 2 nice girls from US who were first who booked this place and as result got a bit better room as we had trains passing through our window every now and then making us waking up a lot and couldn't close the window as it was hot. As well as we had to check out at 10.30 so we were a bit broke sleep wise and were running a bit late, but her father let us stay extra 15 min which was nice. The house location is great which is an advantage. Also we had little issue with our room door, as draft was opening is now and then and cold/hot water balance in the shower, but nothing major.