This apartment is in a wonderful location, spacious and also full of light. The pictures displayed on the website were taken a while ago, and the apartment is a little worse for wear in the meantime. The textiles are very different now, and the apartment is a little cluttered with things that are not useful for the average guest (such as a child's toilet training seat in the bathroom). One of the lamps in the living room had no shade (only a bare bulb), and there was a fair amount of unsorted and apparently unclean stuff in the hall closet and the trunk in the living room. I have rented many apartments in Italy and elsewhere in Europe over the years, and Alice is the only adversarial host I have ever encountered. I was in Rome during the COVID-19 pandemic and needed to leave a little early. Based on the information provided by Air BNB, I thought I was due a refund for the days i wasn't using. When I cancelled my reservation (apparently not the thing to do, but there was no clear guidance from Air BNB), Alice charged me a higher rate for the nights I needed to stay than my original rate. She is still pursuing me to pay more for days I didn't use. I don't think she really understands what hospitality is about.