Anna is a wonderful host. Our plane was late, and we got to the home therefore after we were supposed to meet her. She was waiting with a smile, very helpful, told us about nearby stores, and even had a bus map and a phone app for Rome's traffic. Fresh fruits and a few basic items to avoid having to go out late that first night for dinner were great. She trusts you and she is very accessible, she speaks different languages and responds to cell phone very quickly.