The service from Riccardo was fantastic! We were greeted promptly with very friendly service (and help carrying luggage up the many stairs). We were given a bottle of delicious wine upon arrival. The toilet broke and Riccardo had someone come fix it with ten minutes! He also booked our taxi for us. Although the apartment was clean, the bathroom felt a little grimy, particularly the shower. Location is fantastic! You can walk to many landmarks and there’s nice shops and cafes very close by. I recommend this place.