At no point did the host contact me over Airbnb to ask about my check-in. They just contacted Airbnb support a few days before my arrival without even attempting to contact me.
The listing showed that the property included wifi, however the property does not have wifi and it just the host selling you a sim card.
While the apartment itself was clean, the pillow were stained and there was no blanket provided. I had to check the storage room to find one.
The blanket was washed, but was covered in dark stains. It had several black stains as well as some red stains that were either blood or make up. I never bothered to ask.
I can understand that there would be a language barrier with my hosts, but one was completely unable to speak English and spoke only in Italian. They had to have their partner speak to me over the phone to communicate. It made check in very difficult. I was already dealing with an issue with travel SIM card I bought that was not able to make calls or texts, and the hosts did not make the situation better.
They just seemed upset with me that I was early to their expected time and that I could not speak Italian.
I did cancel the booking early as I had to go home, but I let the hosts keep the money I was refunded after they requested it. So I want to be clear that the hosts received the full amount for my stay even though I left 3 days early. I can totally understand my hosts being upset with me, but in the end they called me twice on one day and gave up. They never messaged me on Airbnb or on my other phone number.