Andrea was a very accommodating host and the room was very comfortable. The location is conveniently located only blocks away from the Vatican City. There is not a staff person present at all times, but Andrea communicated that to us ahead of time. She is easy to get ahold of and prompt in responding. She also generously held our bags after we checked out while we went on some tours of the city. The room was very nice and clean and the building is beautiful with lots of restaurants within walking distance.