The great: super charming apartment, loads of style and atmosphere, and clean. Perfect size for two people. The bed is comfortable - I won’t go so far as to say soft, but not rock hard like most beds in Italy - and there are plenty of pillows and spare blankets (though no pillowcases for the spare pillows). It’s amazingly quiet in the apartment at night despite being on a busy street with multiple bars right outside the door. We really appreciated having an outdoor space with the tiny patio. Easy to walk to all the major sites and neighborhoods around the center of Rome.
The not-great: You’ll be expected to bring or purchase all your own cleaning supplies (dish soap, sponges/dish cloths, paper towels) and only 1 roll of toilet paper is offered regardless of the length of stay. The kitchen works for making coffee and keeping beverages cold in the fridge, but not adequate for any real cooking. No basics like cooking oil or coffee/tea/sugar, no microwave. Only someone ~5’ tall or less can stand up straight in the kitchen (the sloped ceilings are cute, but you will absolutely crack your head a few times on the beams). As mentioned in many other reviews, the shower set up leaves a LOT to be desired, though there is plenty of hot water with strong pressure.
They offer a discount on transport to the airport, but only if you provide proof of a positive review beforehand, which feels shady/extortionist.