Tatiana was very welcoming, gave us a tour and explained to us where we all the amenities were and how they worked. The location was the best feature as it was in the middle of everything! We stayed during winter so it was nice that the apartment was warm after a whole day out in the cold and it has complete amenities. The stairs were a little narrow so it was quite a challenge to bring up our large bulky luggage but otherwise, everything was great!