Elisabetta is very friendly and met us at the apartment for check in. She replied to our enquires quickly and was very helpful. We asked for new towels as the ones supplied were moulting and she gave us new ones the next day (although I would suggest to bring your own towels). The apartment is small but has all the amenities you will need for a short stay in Rome. The heating is not fantastic but we stayed in Autumn and it wasn’t very cold at all. The doona is very warm. The apartment is conveniently located and the area is lively at night with locals at the many restaurants around the neighbourhood so we felt relatively safe and the train is just down the street. The pizza next door is amazing (must try the one with potato). Overall we were satisfied. Thank you Elisabetta!