Alessandra and Alberto were very helpful to arrange transport from the airport to the apartment and were waiting for us when we arrived right outside the door. The apartment is in a great central location, it's a busy street with lots of foot traffic and cars during the day, at night we slept with ear plugs just to block out the noise so if you are sensitive to noise at night keep that in mind. The apartment is as it looks in the photos. One minor issue was the shower. The shower head was initially a little loose so the water wasn't flowing very well. But the other problem was the drain in the shower which was blocked. We contacted Alberto who came and fixed the shower head and attempted to clear the drain and although it was better, the water still didn't drain very fast. It could just be old Roman plumbing. It wasn't a big deal for us and Alberto did make efforts to fix it as soon as we told him so I feel satisfied for that reason. Other than this small issue it was a nice affordable place to stay in central Rome.