Barbara was very helpful with the booking process and offered to and arranged a car to pick us up at the airport. Check in was efficient and helpful with a city map provided. The apartment is in a terrific location, right in the centre of Rome. The apartment is great for two couples, newly renovated and very clean. The only hitch was that the wifi did not work with my iPhone which meant going to a nearby restaurant to plan the next day's activities etc. We had a great time in Rome. Barbara is very helpful, the apartment is great and in an unbeatable location.