Staying here was meant to be a nice treat after 2 weeks travelling around Italy, but it turned out to be a very stressful experience.
Let’s start with the positives. Location on a major road is close to bus stops for the major tourist routes. Slept well because the area is quiet at night, with comfortable beds and air-conditioning. Two sets of keys. Washing machine (but no dryer).
Now let’s talk about the shower. If you stay here, make sure the check-in person physically shows you how to operate the shower and that you are happy with the water pressure and the temperature. As Luca explained later, Rome’s hard water clogs up the shower pipes and requires frequent descaling.
I had to send translated texts with Carmen (she only spoke Spanish) to explain our confusion with the shower and eventually she arranged for a plumber to come in the next day. We couldn't shower properly on Day 1.
The plumber improved the water pressure but somehow disconnected the cold water feed, so we could not mix the hot water with cold water to our desired temperature. No proper shower on Day 2 either.
Luca came over the next morning and helped adjust the boiler down to 36 Celsius, the lowest temperature it would go. The plumber doesn’t work on Sunday so this was the best he could do. This was still too hot. Hence, no proper shower on Day 3, our last night.
My other advice for future guests is to bring your own toiletries and toilet paper. Yes, toilet paper. Realise that it’s called “Rome Luxury House” but the luxury only entitles you to 1 toilet roll, 1 tiny bar of soap (no liquid hand soap), and 1 tiny shampoo - no matter the number of people or length of stay. This is my personal opinion, but I wasn’t expecting to worry about buying more TP when I check in to a “luxury” property. The sad thing is that these little extras cost less than 1€ to provide enough of.