Andrea was very nice and helpful. He really tries to give you best advices and some tips about some activities and events during your stay.
To the room:
This room just has a fan. If you traveling in August, it's way to warm. The circulation of the air is not really there and you have like 34 degrees inside. Couldn't sleep very well.
The position of the apartment is not so close. Definitely 40 minutes walking to the typical tourist area. There is a tram but I didn't figured out how the schedule is.