I have a mixed review. On the plus side, the apartment we stayed in was perfectly located (for major tourist sites and the lovely neighborhood of Trastevere), in a nice old building; it was clean and contained the basics. Also, once we were in Italy, Danila and her on-site assistant were available and responsive. On the minus side, the apartment she put us in -- without telling us she was doing so -- was not the one pictured in the AirBnB ad. When we realized that the apartment we were in didn't have some of the features that drew us to the one pictured and asked what was going on, Danila told us that there'd been an electrical problem with the original apartment, but that the one we were in was the same in all essential dimensions. Perhaps. But beware that apt #8 (vs the one pictured, #12) does not have a door between the kitchen and sitting room and appears to have less sitting furniture. Minor matters for some, but not for a group with a toddler. Also, communicating with Danila before arriving in Italy was confusing. She asked me for my direct email (when we communicated via the AirBnB system) three times, twice after I had sent it to her. My impression from this, her failure to tell us that she had switched our apartment, and student boarding notices throughout the apartment leads me to think that she's got a big operation going. Not terrible, just worth knowing.