Stefano is an excellent host. Sincere and friendly, extremely helpful and understanding he is, made my whole journey with family to Italy smooth and unforgettable. A few days before going to Rome, he helped contacted a difficult Airbnb host over phone for me when I couldn't reach him upon arrival at Como. He also made sure everything from transportation and city tax are clear before I arrived. He is flexible for the check-in time when I had trouble taking the metro that delayed my arrival. He personally greeted us with extremely helpful information answering my family's long enquiry. During the stay he remembers where we're heading each day and sent messages to see if we are enjoying ourselves. At check-out, he agreed us 1 hour more, allowing us to explore more before leaving. He came to say goodbye and chatted for awhile. I simply cannot thank Stefano enough for his tremendous timely help and warm hospitality. For a first-time student traveler to Europe with three elder Asian ladies for full 2 weeks, Stefano's help was a light amongst darkness to me. The flat is as described and more spacious when we arrived. Fully equipped kitchen and bathroom are most helpful. The lift and surrounding environment is excellent and elegant. The neighbourhood is surrounded with great gelato shop, pizzeria, restaurant and supermarket. Metro station is just 5 minutes away. Great value for the stay, host and everything. A big thank you again to Stefano:)