My husband and I went to Rome for our 25th wedding anniversary and stayed at Roberto's apartment. Roberto was prompt and courteous even before we got there by emailing us and making sure we were clear on the check-in process etc. Because this was our first time in Italy and our first time using Airbnb this was helpful.
My only regret is that we never got to meet Roberto but his brother Fabrizio met us at the apartment, carried our heavy bags up the stairs for us and surprised us with a bottle of Prosecco for our anniversary. He also gave us a map of the local places he recommended and made a dinner reservation for us that night at a fabulous place.
The apartment was close to resturaunts, markets and the metro station. It was also clean and had a kitchen with coffee!!! Fabrizio even drove us to the airport early to make sure we made our flight!