Piera was very kind and thoughtful, she explained our location and gave tips for the neighborhood and how to get into the city center of Rome. We had issues with the bus outside the apartment so we walked 15 mins to the the nearest metro train and rode that everywhere we could. Be advised that cost is €1.5 every time you get on, purchase your ticket at the station you will be getting on at, we found they typically only take exact change. The apartment was exactly like the pictures, the pullout couch was very comfy but queen sized bed was a little hard. The only problems we had during our stay was with the water, although it was clean and drinkable it had an odd smell and we could not get the water to get any warmer than lukewarm, not sure if there was something else we should have been trying. Upon arrival our plane was delayed and she coordinated our taxi pickup from FCO, she kept him updated on our arrival and location and met us at the apartment when we finally made it and walked us through the whole apartment and we paid the Rome city tax , €3.5 per person per night as stated on the listing. Very close to La Mira, great views and a short walk away and also across the street there is a restaurant/cafe with amazing pizza and house wine, the back of it is also a fenced soccer field so we were able to watch practices. Overall we really enjoyed our stay and would recommend Piera and this apartment again!!