Very good experience! Despite out flight being almost an hour early, the driver Giulio arranged was waiting for us. When we arrived at the apartment Giulio was also waiting. He helped carry our bags upstairs, provided info about the area, restaurant suggestions and info to get to the train station when we left Rome - very helpful! Giulio always responded quickly to our emails and texts. The apartment is just as described. Internet access is reliable and fairly quick. The neighborhood is great. Nice location - easy access to transportation, restaurants, bars and the sights of Rome. We felt very safe. We would stay here again. Thank you Giulio!