Lavinia was helpful and responsive prior to our arrival. On the day of our check-in she greeted my family with cheer and was prepared to show us around the apartment so we would be oriented and comfortable. The apartment itself is well-appointed with modern amenities, reliable Wi-Fi, is very spacious, and centrally located. Perfect walking distance to plenty of typical tourist attractions and easy to navigate to more local/authentic Roman neighborhoods and activities via public transit. Though the apartment is on a very busy side street, the new double-paned windows block out the noise completely. Overall, we had a great experience and would highly recommend Lavinia's apartments.