Lucilla was a fantastic host, very friendly and happy to help us in any way she could. Communication prior to arrival was prompt and clear, and she met us at the flat when we arrived and made sure to explain how everything in the flat worked and to answer any questions we had. The flat was extremely clean and was as described and pictured, it felt very homely without being cluttered at all and the decor was so nice and cheerful! Lucilla had clearly thought very carefully about anything we might need, from the guide books, information leaflets, hair dryer and towels, her thoughtfulness ensured that we had a wonderful stay. The bed was very comfortable and the air conditioning was very welcome! The flat is in an amazing location, very handy for exploring all the different areas of Rome. Thank you for a wonderful stay, if we come back to Rome we would love to stay at Happy Navona again.