Laura was there on my arrival and whenever I required help/information. The house fit the description, neighborhood was calm protected by God Mother. Bus stop near and metro and tram not far came in very handy, even though the bus took quite a while to arrive... there is a supermarket and two places nearby to buy pizza so there is no way you can get hungry. Laura offers delicious biscuits too! Other thing I enjoyed was that the bathroom was private and everything I needed was available =)