Our experience with Silvia and her place was all we could have wanted for our vacation. The apartment, situated in a gorgeous, quiet neighborhood, was squeaky-clean and well equipped, with everything we needed for our stay: towels, coffee, functional kitchenware, even shampoo, to name a few. She went out of her way to make sure we have a pleasant holiday. When we arrived, she made sure everything in the apartment was to our liking, then she proceeded to outline the local points of interest, explaining to us what buses to take to get to the city center, where the local supermarkets and coffee shops were, how to find the nearby metro station, the nearby catacombs etc. She even brought a map with everything pointed out in case we forgot! At the end of our stay, after checking out in the morning, Silvia was kind enough to hold our luggage till the evening (when we had our flight), thus making it possible for us to spend an extra afternoon in the city center without having to pay for a luggage locker. The one niggle I have to mention has nothing to do with either Silvia or the apartment, but rather with the dreadful public transport of Rome. There is a bus stop practically across the street from the apartment, but since the buses are seemingly always late, we ended up using the metro on more days than not. The metro station is a 10 minute walk downhill away from the apartment, which is not troublesome at all (frankly, the neighborhood's aesthetic more than makes it worth it).