I told them the exact time when I would arrive 2 or 3 times. My wife daughter and I stayed out in freezing cold for over an hour on Xmas waiting for someone to show up. I walked a mile to find WiFi and send him a message and he says -3 min what time does your flight get in, then in another text he asks me to send a photo.. it’s like dude I’m at your patio waiting at the exact time specified like 3 times, not cool. If it was me alone I would have said nothing of this, but being Xmas and having a young daughter with me in the cold, I’m going to call them on it and say not cool. Don’t rent it on Xmas if you don’t want to be a host at this time of yr.