Veronica was very prompt in her replies and although we didn't meet her, she was very friendly and helpful! Martina (the woman who checked us in and out of the apartment) was also very friendly and accommodating. Although not close to the center (we knew that going into it though), the apartment is close to a metro stop and several restaurants. It was even more beautiful than we expected and incredibly clean. It was so lovely to have two bedrooms and two bathrooms, plus a very large living room which was great to hang out in at night! Overall, one of the best airbnb's I've been in!