Raffaella is the best!!! My first rental experience was amazing!!! She welcomed me like we are related even both of us didn't know enough of each others language we understood each other very well... The apartment looks awesome exactly like in the pictures even better, everything was the way it says from first minute I felt like I'm at my own home it has anything u need.. Locations is amazing, neighborhood is clean and quite...i really enjoyed and I can't wait to go back... Definitely renting this pace again!!!