“Huge disappointment”
Communication with Alex (managing agent of apartment) was extremely difficult. No heat for the first two nights and no hot water for forty.
On day thirty-three the plumber arrived (w/Alex and Fiorenzo, the proprietor) who carried no tools but gave an estimate of €1200 for repairs after which I was blamed for misusing the boiler (located outdoors) even though I did only what Alex asked me to do by email.
What’s more I was blamed for a pre-existing problem regarding a damaged stove top.
Many other things In this flat were not in working order such as: a broken shower-head; very low water pressure; mold on the kitchen wall and a lot of dust from construction next-door. Also the TV in living room didn’t work for more than five minutes, the walls in master bedroom were paper-thin (I could hear a neighbor snoring and on two other nights could hear a lot of noise from neighbors’ parties) and plaster was coming out of a broken wall on the terrace.
I have stayed in several airbnb places but never experienced such low regard for repairs or the tenant.