Teresa's place is in a fantastic location near the Spanish Steps and the Villa Borghese, the pictures accurately reflect the amenities, the air conditioning was great, she had juice/water/coffee and biscuits waiting for us and we really had no complaints with our stay. Teresa was in contact almost immediately after I booked her place and offered to arrange airport transfers, tours, reservations and more. Check in was personal and easy - Teresa and Roberto met us at the apartment and walked us through everything we needed to know. They even made dinner reservations for us the first evening as we had a late arrival. She made a tour reservation for us on short notice (our guide was fantastic) and Teresa was there to answer any questions we had during our 4 days in Rome. I highly recommend her place and would book it again when I return to Rome.