Serena is a host that really goes above and beyond. I asked her for a recommendation for a car service from the airport (8 people) and she nicely arranged it for me. It was a no hassle way to start our trip. Her place is lovely and in a great neighborhood. It is well maintained, clean and very nice. It is comfortable, spacious and has so much character - high ceilings and beautiful double doors to each bedroom. We are traveling around Italy and made reservation with Serena at the beginning and end of our trip. All 8 of us are looking forward to staying at her place again.