It was my first visit of Rome and we had a great time. I didn't met Roberto in person but he was nice and professional. We just met Francesco (who welcomed us) was very friendly and helpful with our small incident right after our arrival (very fast solved). Apartment is small, clean and there is everything what you might need. What u see on photos its exactly what you'll get. I really like additional support and services what Roberto and Francesco are providing. Only small con is small bathroom but for short stay this isn't big deal. Thanks to you Roberto and Francesco.