We were welcomed by Luigi who made us feel welcome and provided us with useful information about location and public transport etc. After that we only saw Paola who provided us with nice breakfasts and helped us by printing out tickets.
The apartment and room is large, clean and spacious and our room was cleaned each day. While the location is great for public transport and for good eating places nearby, it is on a busy road and it was very noisy when the windows were open. The room did have an air conditioner though.
We enjoyed our stay but were surprised to be asked when leaving to pay a local tax of 3.50 euros each for each night we had stayed, which while not a large amount of money was unexpected as we had not been told previously about the tax.