While the location is fabulous, we had several hiccups that should have been easily addressed or prevented by the management company. We were a party of 9 (paid for) adults, however, were provided only 7 bath towels. It took 6 days and three requests to get 2 additional bath towels. One of the beds only had sheets, no blankets. We were told there were extra blankets in a closet, but the only one we could locate was stained. Our daughter used it since it was cold at night. There were no extra trash bags provided. I would have purchased additional, however, there are 4 different sizes of trash bins in the kitchen. There was 1 kitchen towel provided and no potholders (there went another bathroom towel to be used to remove hot plates from the stove). These are "penny wise and pound foolish" actions by the management company.
The ground floor has a common courtyard, which would have been lovely for morning coffee. Upon arrival we were first informed that the courtyard was being renovated and unavailable for use. This was plainly evident based upon the equipment, contractors working and noise, which apparently has been ongoing for several months. We should have been informed of this in advance.
Finally, before booking, take a magnifying glass to the small print on the description of the property and layout. There is 1 bedroom and 3 "bathrooms" on the ground floor, however 1 bathroom does not have a toilet. There are 3 bedrooms on the second floor, which has 1 bathroom.
While we travel with our family frequently, we have never before spent this amount of money on a property. I generally receive better communication, quality and service than this property provided.