Communication ahead of time was not consistent. The host requested check in before 8 pm so I changed the train tickets to an earlier time to accommodate that request. However upon arrival the host didn’t respond to attempts to reach him and wasn’t available to let my son and his two friends in the Airbnb. He finally responded after I called Airbnb support to ask for help. I thought they were going to be stranded in the street in Rome. Once they were in the boys reported it smelled like cigarette smoke and was not clean.