First I have to share that the location of this apartment cannot be beat. It is in walking distance to EVERYTHING and in such a quaint part of town. It's also safe at any time of day or night. The hosts are very responsive. One day we had trouble with the hot water and it turns out we accidentally turned off the water heater, but the staff was very helpful (don't make the same mistake, it will take 2 hours for the water to warm back up!). The apartment is very clean and well appointed and the check-in process as smooth as it could be. I recommend adding the private transfer service. We did and it was so convenient and worth every penny. Anyone looking at this property should go ahead and rent with peace of mind. It's a winner!