Our stay here was okay. We were in Rome for a week and looking for a space that would feel homey, and give us a space to cook for ourselves and be close to sites.
The pros:
The location was perfect, right in the heart of Rome. It had easy access to everything we wanted to do. The host's assistant was responsive and helpful. The bed was comfortable. It mostly suited us.
The cons:
We were disappointed with the space. It took us a bit to adjust our expectations. The check-in process was confusing and made us feel uncomfortable. The host deferred us to their assistant without giving their name. Then we were handed off to another person to check us in. All of this was done via text and without explaining the process. When we reached out to the host they were completely unresponsive. Eventually, it was sorted and the check-in was smooth from there.
The listing says the apartment is "New", which most certainly is not the case. We expected it to be dated but not as dated as it was. There was mold and broken furniture, the tv didn't work and the balcony is not something you want to stand/sit on. The wifi was unreliable and slow. When we reached out to the host they didn't respond for a while. It was out for about 12 hrs before it was "fixed". Despite it being "fixed" it was slow and dropped when you were in the bedroom part of the space. So any remote workers using the space I'd recommend staying in the kitchen. We didn't use the air conditioner but it was there.
The kitchen did not have any basics like most Airbnbs seemed to have, like olive oil, coffee and tea. There were no spices and a salt/pepper shaker that had hair in it. They left one small rag to dry dishes with and wipe your hands. We had to purchase paper towel and a few other basics. We left our extras in hopes it would help the next guest. There was just nothing to make the space feel welcoming.
While none of these things, besides the wifi, greatly affected our stay it was certainly disappointing and unworthy of the 4-star rating it has.