Our stay was good overall.
The suite was very well decorated, sparkling clean, and had all the space we needed. While we didn’t meet Emmelina, she had someone meet us to open the door and explain everything to us. The WIFI in the apartment was extremely fast even when three of us were using it, which we definitely appreciated. The suite was located very close to the Vatican which made seeing it very easy and hopping on a metro to go elsewhere in Rome took just a few minutes. Our only real issue with the suite was that the water heater to take a shower only lasts about 25 minutes. And once it is used up, it takes hours to heat up again. Which is fine, if you’re a solo traveller, but when you have 3 people all wanting to get out of the house at the same time in the morning, it became a struggle. That was our only real issue though. Everything else was fine and we enjoyed the stay!