Elisabetta was very personable and easy to work with. She took time to introduce us to the apartment and show us how to do everything. She provided a nice welcome package of wine and various snacks. Her restaurant recommendations and bus info were very helpful.
The apartment itself earns mixed reviews. It is very large--airy, with unmatched terrace space and views. It is on the 11th and top floor, but has a lift. There are huge windows for cross breezes. The bed is extremely comfortable. The kitchen, bedroom, and dining areas are spacious and attractive. The location is in a residential neighborhood, away from tourist activity, but with good bus service to all the main sights. It is a stone's throw from Tuscolana Station, which has four trains per hour serving Fiumicino Airport.
There were a few downsides, which may or may not be significant for other travelers. There is no dishwasher, and some of the dishes were not entirely clean. The living room couch shows some stains. The hot water service is erratic, and we had none in the shower at 6:00 a.m. when we had to get up early to leave for the airport. The host is aware of the water situation and is working on it.
Would we stay there again? Yes, if the hot water situation is rectified. The terrace and spectacular views and the spaciousness of the apartment are terrific.