Felt like a new-ish place but missing some upkeep and small touches. The dishwasher was not working, which we were not told about beforehand…though it seemed like this must have been known, since it was empty but there were crumbs inside of it. The tea kettle had so many calcium deposits in it…you couldn’t make a cup of tea without floating white specks. There were basics missing, like no kitchen knife and no kitchen towel. The bathroom towels were starting to get threadbare, one of the breakfast chairs that was adjustable in height was broken so it couldn’t be made tall. And the water is hot for five seconds then cold for five seconds…not sure if it is flash heated and the heater can’t keep up with the shower?
Anywho, these weren’t big enough concerns/we didn’t have enough time to contact the customer service about them, so I can’t speak to that.
The bathroom and bedroom felt clean, the AC worked well, and the location was a one or two minute walk from the metro station. The neighbourhood felt a bit sketchy at night. We were met to be checked in within ten minutes of sending a message that we were there.