Roberta's flat is very warm and comfy. All our communications went very smoothly ...Roberta always got back to us quickly and made our check in easy even though we had to change our plans the day before. The apartment is in a great area and beautifully decorated. The kitchen is lovely and big with everything you will need. All the other reviews I have read are very accurate w the only weakness being the water pressure. We really appreciated the driver Roberta organised to take us to the airport. Thank you Roberta