Lisa is very good with communication and the flat is as pictured. We know the area well and expected it to be noisy since it is close to the tram line and a main road but it was very quiet and private. It is very clean and Lisa was incredibly accommodating! The only thing missing is an oven but for a short stay, that is not a problem. There are plenty of places to eat nearby and it is minutes to the store, open market and transportation. Excelent experience!