Check-in was very fast and convenient. Giada was punctual and gave us a helpful tour of the apartment. The apartment is within walking distance of Roma Termini (central train station) and is clean. We stayed in the apartment for only one night so didn't make much use of the kitchen or washing machine, but everything seemed to be in working order. The bed mattresses are comfortable though two of them had noisy springs. The apartment is located near a busy bus/streetcar line and the windows do not seal out the noise very well. So, if you're a light sleeper like me, the street noise may wake you up during the night.