At the start of our stay we arrived to the address and had no direction on how to get in or what to do. We stood outside for about 20 minutes waiting for our host to reply.
We had a really scary experience, we were all sitting in another room and then we heard a big BOOM and were frightened as we were unsure what it was. We later came to find out that the TV had fallen from the TV Mount as it was not mounted properly. We immediately reached out to the host to tell him about the situation and now he is trying to charge us $1,500 for a TV that’s maybe only worth $50 for an accident we did not create.
Once we got into bed we realized there were blood stains in the sheets and were overall very uncomfortable sleeping and did not get a good night rest. Very unsanitary.
Lack of communication by the host when he did not give us instructions on how to enter or depart our stay. He gave us no direction of where to leave the keys or if there was anything specific he needed us to do prior to our departure. We had to leave after 30 minutes of waiting for instructions as we did not want to miss our flight and so we told the host we left the key inside on the door and he said it was fine. Now he is trying to charge us for a locksmith for not being able to open the door. When he told us it was fine to leave the key there.
Overall really bad experience and host trying to get more money out of us for issues that were not ours to blame for.