Cristina was responsive and helpful. She always responded to my questions within 10 minutes or less. She was even going to send someone to help me with something, but I figured it out. And she was warm and bubbly and sweet. The place had a really cute steam punk decor. The jacuzzi was great. It had changing lights and was lovely. We loved the patio too. I stayed there with my senior parents. Each of us really loved the place. I would highly recommend it.