I didn't get much time in the room (my train was 4hrs late) But Giovanni was very accommodating with meeting me at midnight. He was always quick to respond and helpful with directions. The room was close and easy to get to from train station. I only spent 1 night there to catch my train the next day but sleeping was comfortable, room was clean and shower was good. I would recommend this room for anyone who needs to be close to the Termini station :)