This year I was on a 20 day trip across Spain and Italy with my parents. I had booked(4 nights) this place in Rome as it was quite central, and had 2 bedrooms plus a bathtub(which was a bonus). Because of the proximity to Pyaza Navona, we were able to walk to the square and the purpose was fulfilled. Also, the kitchenette is well equipped, so you can do some basic cooking if you want. That was necessary for me because my parents don't eat outside food. The bedrooms by themselves are spacious. Airport drop can be arranged by the host for a fee.
However, the rest of my stay experience was not well. As soon as I reached, I realized there was a clear misunderstanding at my end, and the listing doesn’t clearly specify that the downstairs refers to the 'basement'. Please be advised, that there is NO room in the ground floor, there is one bedroom in the 1st floor and the other is in the basement, both of which you have to take the staircase. If you have a lot of luggage or mobility issues, you have to keep that in mind. With my elderly parents, it was impossible for them to take the staircase up and down, so they crashed in the tiny living room, which is not ventilated. You have to keep the door to the street open for some fresh air. Thankfully there is a couch which is where we managed our stay for 4 nights. I wanted to cancel the booking the same day, and requested the host if he could waive of the cancellation fee as an exception. The host clearly said there is nothing he can do, as the listing said clearly that guests have to take the staircase to the rooms. I couldn't cancel it because there was a huge penalty fee. So we managed somehow. I wish the host was a little empathetic towards the situation.
Then the building does not have power back up. In this heat, there was a power failure one day, and for half day it didn't come, we left the house and returned later. May be it was a one-off day, but unfortunately, we suffered. Power backup must be a mandatory option for Airbnbs. . Kitchen could not be used since it is induction based.
The bathtub was broken by some previous guests, which when I checked in saw a pool of water on the floor. They tried to do some temporary fix, but it leaked again, so they called the technician again. I didnt use it at all, as I didnt want to further take any chances. May be they have permanently fixed it now, please make sure you check that. Also, please make sure there are adapters for coffee machine etc. are in working condition.
I was so frustrated that I had raised a request for a refund, which obviously was declined by the host.
I had booked this place because of the great reviews, and this might work out best for you under different circumstances, but, for me personally, unfortunately, it didn't. work as expected.