Roberta is just awesome! I travel with my husband and our baby arriving really late to Rome. Roberta arranged a taxi that picked us up at the train station and drove us directly to her apartment. The room was really comfortable, nicely decorated and perfectly clean. They offer you a full breakfast FOR FREE, that's just delicious. You get to pick from a full menu of choices, juices, coffee, sandwiches, panning, croissants, lots of different pastries...and what not. Just took the stress out of having to find good breakfast when you have morning tours.
Our flight was at night, so even when we were supposed to check out at noon, they stored our luggage free of charge for as long as we needed. She gave me a special key with access to the apartment so i could pick it anytime I wanted. Roberta is the greatest host ever!!