Andrea was very helpful. Had all the documents and materials ready to help you get around the city and recommendations for food etc. Very quick to communicate. They had espresso machine and offered coffee, which is a nice offering. It states in the house rules that cooking is not avaialable in the kitchen. That includes warming up food using microvawe. It would be nice to be able to do that but not a deal breaker, since if you are in Rome, you would rather eat a croissant outside and get some fresh air, though this option would be nice to have. Overall great place to stay! The bed was very comfortable, they had central heater! The shower was also very nice and got hot water. I would highly recommend his place and I would stay here again short or long term! Him and his team are awesome!