I was left extremely disappointed by this place. I was clearly the first person to stay here after covid started. This was evident when I checked in and he showed me the kitchen which had food in the freezer from a "friend" who stayed before the pandemic. (meaning the food was there for five months or so). Then there was the issue with the wifi which was not working for the first 2 weeks of my stay (I was supposed to be there about 4 week) because he didnt pay the bills. The washer was also not working about 2 weeks. I was left frustrated because I was suppose to stay in the apartment for two weeks to quarantine and had online classes I was unable to do because of this problem which he was aware of. He told me to go outside and buy internet points in the meantime and pay me back, however he should have resolved the problems at a quicker pace than he did. There was also a problem with the other guest who left the common areas disgusting and when i mentioned it to the host he said he'd speak with the guest but clearly never did because the place was still disgusting. The host also had me wait and welcome the other guest because he was running late and the same thing happened when the repairman for the washer came... He never even showed up. When it was closer to my checkout I decided to leave a few days earlier since I was so disappointed in the lack of professionalism and asked if possible to get some refund since the two services included in his description and pricing werent available. He gave me excuses as to why he wasn't going to and I didn't get a refund until I had to go directly to customer service to handle the situation. What bothered me the most was the fact that he was aware he was in the wrong because he specifically asked me not to write a bad review about the lack of services instead of correcting his wrong. Only reason I chose to stay here was because it was close to my university, however it was not worth it at all. If it weren't for the self-quarantine I would have found another place to stay. He never spoke to me after the refund dispute with customer service... I cleared the room and left my key with the other guest and did not hear from him at all before or after my new check out day. Clearly only cared about getting money.