The communication with Isabella was super easy and friendly, she contacted me before our arrival to give instructions how to reach the apartment best. With check-in Isabella was very obliging, due to a flight delay we arrived pretty late but she made it comfortable for us.
The apartment is situated nicely, near Vatican and was big enough for the three of us. The apartment itself was clean and nice. Unfortunately there was no wifi - the host told us the modem broke a few days before our arrival so I guess it was only temporary.