These people went the extra mile to make our stay comfortable. We were given explanations of how things worked in the house. Any questions were answered extremely quickly. I was very impressed with the service.
There is an elevator about half-way up to the apartment. We used it for hauling the luggage up and then back down, but walked the rest of the time.
The apartment has plenty of room and storage areas. The kitchen is well stocked. There were plenty of pillows and very comfortable beds. It has the largest shower we'd experienced in Italy.
The apartment is a block off a major street, facing a very small street. The noise from the main street was not loud enough to bother us at all. We were able to walk everywhere; it's a great location.
We were too busy to use the terrace much, but three of us really enjoyed it when we were at the apartment. I was surprised that my (adult) son did not use it as much as I expected. He said he didn't like the fact that there were apartments surrounding it and he didn't want people looking at him. He's a city boy so that surprised me. I particularly liked the cold tiles which felt good on my tired feet!
The wi-fi worked great.
I highly recommend this apartment.