The place was great, very clean and well furnished, my room wasn't the biggest of the place but it was great. The place is near the center of Rome so I could basically do pretty much anything by walking. I never saw Roberto, the place was kind of a Hotel / b&b. The only problem with my room was the noise outside probably and that the girl in the room next to mine was talking really loud on the phone a 2A.M. Great stay though :)