Unfortunately, we did not have the best experience at Luigi's apartment. There were a few maintance issues and ultimately we had to leave to another apartment after our first night. Luigi responded to us as soon as we expressed the issue. He did his best to compensate the situation and help us find another place to stay. It didn't fix the situation, but it was a good feeling knowing we were being taken care of. We truly appreciated his attentiveness and quick replies. However, overall the experience ruined our trip in Rome. We were unable to truly enjoy our time because we had to deal with the apartment problem.