I would not book this location until these people make several and I mean changes.
-The television didn’t work.
-The building is a literal construction zone with holes in multiple walls and ceilings on several floors.
-Stairwells were missing lighting with the several wires exposed
-There were boxes lining the entrance corridor
-The shower head appears to be on the verge of falling off
-horrible water pressure that had water that lightly sprayed out in an odd fashion.
-The shower leaked through the walls into the room and we had to use our towels to clean up the water.
-the paint on the baseboard next to the bed is coming off due to the water damage caused by the leaking shower
-I slipped on the shower drain cover that easily came off and it quite literally a hazard.
-the bathroom outlet appeared to ruin our steamer
-we could hear the other people staying on our floor very clearly which a functioning television would have helped to block out
I have stayed at the stunning world renowned Four Seasons in Mexico City, a beautiful international city, for MUCH less a night without the long list of issues which I have presented. It was a complete disappointment that anyone would even think it’s acceptable to charge this much for a room with so many issues.
A bottle of wine was offered as a nice gesture to make up for a botched “self check-in” process that left us waiting for someone to bring us our key that they said was present in a public area for us but did little to cover the many faults of this property. In fact, it appears that they leave the room keys out in the public spaces for incoming guests which seems quite odd and not at all reassuring.
The area is lovely but certainly not work the price for property that is quite disastrous.