Laura met us at the cafe down the street that was very easy to find. She was very friendly. She gave us a rundown on how the things in the apartment work (keys, locks, air conditioning, etc). She also gave us a tour of the apartment which was helpful and gave us directions and information about the neighborhood. The rooms were very clean, the same as the pictures and there was a cleaner that was available to clean the room daily as per our request, we would just text Laura the day before if we wanted it done. The neighborhood was amazing, so busy at night with fabulous restaurants, shops, grocery, taxi stand all near by, and 15-30 min walk to all the Rome attractions depending on where. It can be noisy at night on the weekends with all the restaurants still open until 4am, so keep this in mind if this bothers you, but we did not mind it at all. Overall, a wonderful stay!