Maria Teresa answered all my many questions prior to booking very promptly. Her car service from the train station on our arrival, and to the airport on our departure, was very convenient and most appreciated. Thank you! We did not meet Maria Teresa in person, but we were shown the flat by her very nice assistant, who was waiting for us on our arrival. The flat is homey, neat and tidy, and was very comfortable for my family of 4, for our week in Rome. The location was great - very close to the Vatican, and in walking distance to the major sites of Rome. An underground station is close by if you don't want to walk. Kitchen suitable to cook simple family meals, washing machine worked well. The bathroom is small but big enough, and there is plenty of hot water and good shower pressure. The double bed mattresses was very comfortable with lovely linen. We found the fold-a-bed base a bit uncomfortable, but we may not have been setting it up correctly. I did not bother to ask Maria Teresa for any assistance, as we just put the fold-a-bed mattress on the floor, and it was VERY comfortable. I really appreciated the English novels, and the tourist information on Rome. Wifi worked very well. Supermarket not far away. Good value - Highly recommend.