This place is a jewel in Rome. Centrally located, very good neighborhood and walking distance to the Vatican, to great restaurants, pizzerias and cafes. Mateo and the service lady were excellent and ready to help all the time. The apartment was very safe and comfortable. The only inconvenience was that the AC broke and we spent a whole night very warm but Mateo accommodated us in another room the following day. However, these things happen and are out of people's control. Guests from the U.S.A. should be aware that this place has no elevator and is on a 3rd. floor