Stayed here with my husband and 11 year old daughter. Serena is an outstanding host. She arranged a driver to pick us up at the airport, met us at the door of the apartment, and explained everything we might need to know. She had information ready for us including maps and restaurant recommendations, had clean linens ready and made up the special fold out type big chair into a perfect bed for my daughter. She left toiletries and some more than basic kitchen supplies so that we would not have to run around for groceries after a bit of a late arrival. We thought the place was nicer than the pictures. It was impeccably clean, felt very safe and the location was perfect, we could walk to all the monuments and even the Vatican was not too far. The steps to the apartment are wide and pleasant but there is even an elevator which did help getting luggage up and down. We loved being able to step out each morning and have the Pantheon right there, along with its pretty fountain plaza and plenty of of options for restaurants, cafes, gelaterias, and a nice grocery all right around the plaza. The three of us never ran out of hot water and the AC cooled down the entire place. The kitchen was well equipped and the wireless worked perfectly. We absolutely loved this place and Serena as a host. When we return to Rome booking here will be first on our list.