I spent just over 2 weeks in Edoardo and Neal's apartment, and it was very well set up for a long-term stay. Communication was easy, and Neal was always very quick to respond. Access to the building is a breeze - no steps necessary. There is a low ramp to get from street level to the building entrance, then an elevator straight to the apartment's door (which is very helpful for those of us who arrive with entirely too much luggage). The kitchen has everything you need to cook a meal, there's a great DVD collection for when you can't get out and about, and the terrace is just as lovely as the pictures show. The beds are comfortable, the wifi worked great for me to telework, and there was always plenty of hot water in the shower. Edoardo and Neal have all of the information you could possibly want well-displayed in the apartment, along with lots of restaurant recommendations. I highly recommend Edoardo and Neal's apartment. They've clearly put an immense amount of care and thought into the design and functionality of the space.