The hosts were super kind and helpful. We had horrible delays in our flight but was glad that they waited for us and the checkin was smooth and quick. It’s nice to have a comfortable apartment waiting for us after the ordeal of the travel. Ines was also super attentive and made sure that we were ok. We pointed out an issue with the hairdryer and was immediately provided a new one the next day. Would recommend this stay at a good location in Rome!