Elena was wonderful and was very helpful with the check-in. She was accommodating and allowed us to drop off our bags early while the apartment was being cleaned.
The AC worked amazingly, which was really nice considering how hot it was in Rome during our stay. A couple of small things that would've made the trip better:
- the apartment wasn't stocked with things I've come to expect with other Airbnbs. For example: very little toilet paper for a week with 4 people. No paper towel. No dishwasher tabs to run the dishwasher. You had to go out to buy all of these things to have a comfortable stay.
- The windows are extremely poorly insulated. Single pane very old windows, so you hear absolutely everything at night.
- The floors were dirty, so it made it uncomfortable to walk, as you get stuff stuck to the bottom of your feet. I don't fault the cleaner, because I actually tried to vacuum the floor since it was bothering me. The vacuum is horrible and doesn't pick up anything at all.
Those are just a couple of things that could all (but the windows) be easily fixed. Overall the stay was great and I think it is a very good value for the space, so I would stay again.