We highly recommended this air bnb! We arrived early and Alberto met us and stored our luggage in a locked unit until we were able to check in. A huge plus was having an elevator. Our stay in Florence was so disappointing because our host was not helpful at all, check in was a nightmare and we had to carry our luggage up a ton of stairs to an apartment that wasn't half as nice as this apartment. Alberto was able to answer any questions we had plus he gave us a map along with suggestions. The apartment was clean, located in the perfect spot, and was so stylish. The apartment was perfect and so was the host!!!