The apartment was perfect for the four of us-sparkling clean and spacious. We are especially grateful to Sara for her assistance with our lost luggage. We reached out for her help in communicating with the airline and she was able to give us updates and even schedule the delivery of the bags. She went above & beyond to help and made a bad situation so much easier to deal with. Thanks so much, Sara! You definitely will hear from us again the next time we visit Rome!