This B&B's photos look charming. The location is convenient if you do not mind climbing 5 (6 for N. Americans) floors, tough in Rome's summer heat. For our 7 day stay, the greatest disappointment is the lack of maintenance and cleaning. The floors and surfaces (tables, counters, etc) were not cleaned upon our arrival. We had to drain buckets of condensation from two AC vents, one of which was broken with a yucky bucket of collected condensation (sitting there for a while before our arrival) below it. We had to text the host to bring toilet paper and shampoo. The host did not know that shampoo was listed on Airbnb's list of amenities. The water flushed into one toilet was too weak to flush away even a few pieces of toilet paper. When the texted the host, he offered to call a plumber but we said we would stick to using the other functioning toilet. We did not have confidence that other complications would not arise if we had agreed to the offer. We stayed at Airbnbs in Liguria and Tuscany before arriving Rome. The other hosts exhibited competence and professionalism in their services. The quantum drop in quality we encountered with the Rome B&B was shocking to say the least.