Lavinia is quick to respond and provides useful information for the area upon check-in. We were late due to flight delays and lines at customs and she waited patiently for us. She was very helpful in directions getting to and from the Airbnb for our arrival and departure. There is coffee and tea provided which makes for an easy morning. The bed is comfortable, the balcony is beautiful. The ONLY down side to this flat is the size of the bathroom which we were aware of thanks to previous reviews. Fantastic host, great location.. about a 30 minute walk to Historic Center and 20 from Vatican. It’s located right next to some of the best restaurants we have visited on our entire trip. Overall a great place to stay.