Pietro was very communicative and helpful during our stay. I must say that this was a very well situated apartment. A five minute walk to Metro Line B, Porta San Paolo and Roma Ostiense, where there was also a bus terminal for buses to go just about ANYWHERE in Rome. We had easy access to Roma Centro, Trastevere, Ostia Antica, etc. The air conditioning worked (which was a relief after long days of 35C+ temps in Rome), the washing machine was easy to understand, the shower had abundant hot water, and the bed was comfy! I would recommend this apartment wholeheartedly, and we will stay here again in the future!