We didn't meet Paola during our stay but her colleague Wesley let us into the studio apartment. Considering we arrived late due to the train and used the wrong number to let them know, he was very fast at meeting us by the building to let us in and was very welcoming.
We were left a map and he answered our questions. I also texted Paola during the stay with a couple of questions and she was very fast at replying with helpful answers.
The room/studio is quite small. Although this is shown in the photos, it is also a little dark so it did feel claustrophobic at times, especially with our two suitcases on the floor as well.
However, the kitchen was well equipped and we were greeted with a bottle of wine and pasta on arrival which was a lovely touch.
The shower door could do with repair as it does not close properly. Other then that the room was clean with good air con.
Location is also good. Very close to the Colosseum so we had fantastic views every night on our walk back from dinner. I think it looks best lit at night. There were bus stops and a metro station within a 5 minute walk so it was easy for us to get around Central Rome. The neighbourhood felt safe and was nice and quiet.