The location is perfect and the apartment is pleasant. There was no soap in the bathroom, but after informing Federico he sent someone with some straight away and also sent along a complimentary bottle of wine. Communication with Federico was instant. Hot water takes very long to appear in the bathroom taps, but I was not surprised as I was prepared for this from other reviews — If you wait long enough, it works fine. I would say that all in all the experience was a 9/10, but with just a little more care and attention to detail it could easily be a 10/10.