Alvise was especially nice & accommodating. From helping us carry our luggage up to having fruits and some food essentials (milk, bread etc) ready for us, to organizing taxis (Daniella) for pickups and dropoffs. We walked to the Colosseum & the Trevi fountain. The train & bus stops are really close as well. Great experience overall! We were 10 of us & it never felt crowded. Highly recommended!