I was met by an older woman (so I never met Luca) but the check in was super easy, even during this pandemic. I was moving from my other apartment back to the USA so I needed a place for a week-ish.
The apartment is SUPER cute and pretty spacious, very large bathroom +washing machine + iron. The bed is large as well (although as most Italian beds are, fairly creaky). The windows are huge and have an unbelievable view onto the forum. The A/C was essential and worked well. Very small kitchen usable for one person but not good for making legitimate meals (maybe breakfast or coffee). No real "dining" area and the couch is right in the kitchen so if you want to watch TV, you have to be in bed. However, for a couple stopping in to spend a few days in Rome, I can't imagine any of this is an issue since you'll be out seeing the city all day. Would not recommend to families based on the stairs and size. No elevator access as it's on the first floor (second American floor; one up from ground). Really nice area, very secure (3 doors to unlock) and safe as the Belgian ambassador lives next door so the military is there 24/7 guarding it. Old area, cobblestones and stone buildings. 5-10 minutes walking to the forum and the back of Capitoline Hill, and the same to the nearest bus stops (the Free Now app lets you order a taxu from your phone like uber, if that's your style). It's quite a trek to the nearest grocery stores in Piazza Venezia (slightly uphill on the way back) and there is one restaurant and cafe nearby but that is it - not sure if there were once more but they were closed because of the pandemic, as this area has been hit pretty hard by the lack of tourists.
Overall I had an amazing stay and I cannot say enough good things about Luca. When my flights back to the US were canceled he helped me extend my stay over Airbnb and gave me a great discount. His communication and empathy were fantastic, and much better than many places I've stayed in Rome. Having a glass of wine overlooking the forum at sunset was just a fantastic experience and I'm so glad I stayed there.