The apartment is not that bad (the bed is good!), the deco is outdated and it's really dark. The real problem was that the fridge didn't work and the communication with our host was AWFUL. Rome with its SUPER HOT SUMMER and no fridge is simply unacceptable. Gianluca said he was sorry the fridge didn't work and that he would ask the landlord to make us a refund. We said we wanted the refund (why would you rent an apartment if you can't keep your food in the fridge?) but he NEVER ANSWERED OUR MESSAGES and he never gave us a refund. We read in the review section that other people had had problems with the fridge before, therefore he already knew that fridge was no good and he didn't tell us beforehand nor check that it was working before our arrival. The kitchen faucet leaked a lot of water but compared with the fridge fiasco, it was not so important. The apartment is really well located but the lack of communication with the host made it a big nono for us and we would not come back.