Elena was super nice and helpful with the instructions on how to go to the city and how to arrive to the apartment.. However, the main downside of it is the location it's pretty far from the city center it took us almost 1 hour and a half to reach the city and the frequency of buses that go there takes a lot it took us 20 minutes only to get on the bus.. the sink needed plumbing.. And, if you're tall or here for a short visit I don't recommend it