Fantastic location close to most of the main attractions in Rome, and very close to public transportation (hence close to everything else).
Quick replies from Andrea to whatever we needed, and helpful suggestions.
We had a late check-in, and our plane was delayed on top of that, but Andrea was kind enough to arrange someone to wait for us.
The place is quiet, which is rather rare in the center of the big cities. We didn't get the chance to use the terrace, but it seems like a very nice relaxation place after a long tourist day in Rome.