I spent Christmas day through New Year's day at Fiammetta's apartment. The communication was prompt and thorough. The check-in and check-out was easy. The apartment is centrally located in Rome in a safe and clean area. Steps from the Coleseum, Metro, restaurants, shopping and numerous other sites. The apartment is clean & bright with plenty of natural light and has everything you may need for your stay. Fiammetta provides many extras including shampoo, conditioner, soap, lotion, ample towels & detergent for washing. In addition she provided waters, juices, coffee, creamers etc. I was pleasantly surprised to have candy, cake, wine and even a thoughtful Christmas gift. The apartment was cozy and warm and the shower had good pressure & plenty of hot water. The kitchen is fully stocked for all your needs. There are several steps to enter apartment from the street and to ascend to the sleeping loft inside the apartment. This was a non issue for me as I am physically capable and I appreciate being on the top floor. The sleeping loft does have a low overhead which was also not an issue for me. I highly recommend staying in this apartment & I would certainly return if I have the opportunity in the future.