Lucia was very helpful & the room was clean. Make sure you have euros ready as there is a small tax fee when you arrive. The room has air conditioning & great privacy. It is 5 minutes walk from Roma Termini, so transportation is very convenient. Would recommend for anyone in need of easy transportation. Note: there is no shampoo or conditioner, so be prepare to either bring your own or buy some. She does provide towels. Overall, a lovely host and great place to stay.