Paolo's place was nice, he had Emanuela meet us for check in and she was very friendly showing us around the apartment. Communication was quick anytime we had a question or issue. The only problem is the wifi did not work at all in the bedroom and you had to be in the living area for it to work. Everything else was clean and pretty much as described. The apartment is within walking distance to pretty much everything in Rome which made it very convenient, also close to bus stops and restaurants.