A 3 days vacation to Rome for the new year's was a disappointing mess because of this apartment. Christina made it worse.
It was a long jurney. It was cold outside. The apartment could not be properly heated. The shower provided a weak stream of hot water for 1 minute and turned cold. Afyer 7 minutes freezing with the soap on, the water warmed up just enough to speedily wash off the soap and run out to the cold room.
To cut the story short, the rest of the guests required a "hot bucket shower" using pots to heat the water. Christina tried to provide instructions over the phone that did not help. She came, could not fix it, could not commit to fix it "due to the holidays", when told we will in that case have to find another place to stay say she was sorry and agreed to refund the next 2 days.
We had to find an alternative solution at midnight, to pay exuberant prices, to re-pack and move, only the next evening to be told by her she found a technician and that it was our fault we had no patience and have her disagree to refund.
Stay away if you want to enjoy your vacation. The host and the apartment are a grief.