Chiara was very flexible with our itinerary and was waiting for us when we arrived. She gave us a quick tour and then stayed accessible by text the entire time we were there. The location is great; we walked to everything we wanted to see in a relaxed 5 day visit and enjoyed the piazza while in the flat. WiFi is weak and only reaches into the front of the flat. Plenty of room to spread out. Would recommend for making entire Centro Storico easily walkable!