By the time I came back to the apartment around midnight after getting keys, I realized there was no running water in the apartment (no toilet, sinks, or shower). I reached out to Angelo but did not hear back until morning. I understand I reached out late at night, but I believe hosts should be available for emergencies, especially if you market yourself as a professional/"plus" listing. After some searching, I found the water valve and turned it back on, which revealed that the toilet was constantly running (presumably why the entire apartment's water had been shut off) and wouldn't flush. The AC being in the living room isn't very helpful as it's mostly necessary to sleep, and the bedroom was warm even with the door open; the AC also wasn't working properly and was very noisy and kept me up. It initially wasn't working at all until I realized it was plugged into a non-working outlet. Moreover, the outlets were not fully secured into the wall, so when the plug was pulled out, the outlet would come out of the wall. I cancelled the rest of my time there and Angelo agreed to refund the one day that was additionalally being charged as part of the cancellation policy, but looking back, I believe I should've requested or been offered a refund of the entire stay as the apartment was not habitable. Angelo was kind and went out of his way to arrange a private car to pick me up at the airport, but this stay was a disaster and waste of money; I believe basic amenities like running water and a working AC should be checked prior to a guest checking in. Even if everything had been working properly, I wouldn't stay again given the lack of AC in the bedroom.