I have nothing but wonderful things to say about Frances and Pietro! They not only provided us a beautiful SkyLoft for our stay, but helped us do pre-arrival grocery shopping so we had champagne, wine, charcuterie, cheeses, jams, etc. upon arrival. Pietro was also instrumental in giving us restaurant suggestions and helping us make reservations, as well as helping us plan our itinerary. They were very communicative before, during and after our trip, and were ready to answer any questions we had or to adjust our itinerary as desired. We will definitely be staying at the SkyLoft for our next trip to Rome!