I stayed at Lollo House for a week with my sister between late May and early June. Communication with Anna vwas easy and straightforward. Upon arrival we were welcomed by one of Anna's friend which showed us around the house and handed us over the keys. The flat was lovely and clean and had large windows allowing plenty of natural light and fresh air. The tram stop was only about 150m away- you could catch the tram from there to various destinations in the city. All amenities were available: ironing board and iron, kitchen utensils, bathroom towels, shampoo, etc. There is a supermarket on the ground floor of the building where the flat is (open 7 days a week) making shopping for everyday goods very easy and convenient. Access to the flat, which is on the third floor, is via a lift which is located few steps up from the ground floor, that would make access for people in wheelchair impossible. Also the lift is extremely narrow which, for some people, may be problematic but otherwise it was a lovely place to stay and I would definitely recommend it. Thanks Anna & Walter.