We were disappointed. The worst host we even dealt with.
Bad:
We found hair in 2 out of 4 beds. Gross. Host, instead of apologizing for this and offering us a discount, was telling us that the hairs were ours (suuuuuure, I am blond and I found black hair in my bed lol), then that the bedsheets were clean, then that it can happen since we are all humans. Disgusting experience while on vacation. Especially that Riccardo wasn’t nice trying to make up for the issue. I told him to replace the bedsheets the following morning and give us a discount for such inconvenience. Nah, everything regarding the discount was disregarded.
We paid in cash 55 euro cleaning fee (it was the first Airbnb we paid cleaning fee in cash without any receipt) and 3.5 euro per person per night tourist fee to the host. We told Riccardo 3 times to give us the receipt for tourist fees. He sent us a picture for the wrong amount lol we think hosts just leave this money to themselves.
The apartment has a water boiler. The water is super hot, then in 2 seconds extremely cold, it barely flows so it is hard to wash of your hair from the shampoo...
then since it was 100F (~40C) in Rome those few days we stayed at Riccardo’s, we couldn’t turn on all 4 ACs in all 4 bedrooms because the electricity would went off... so he had to turn our ACs in turn. Also not convenient while you are on vacation and want to enjoy your time.
Washing machine is a disaster!!!! Stay away!!!! STAY AWAY!! They don’t have a manual for it. Also no detergent. We had to wait for 4.5!!!!!!! hours for the machine to finish the cycle. No need to say we had struggle picking the regime without any manual, even in Italian. We had to sit and wait after the check out time for the damn machine to finish the cycle and open the door and return is our cloths. We were almost late for the flight because of it. And Riccardo said he is very accommodating since he let us wait for the machine to finish the cycle in the apartment while the cleaning lady was working there!!! We could easily charge him for the clothing and new tickets, I’m not even talking about stressing out!!!! Honestly he is pretty arrogant. Or maybe it is just a Roman service.
Good:
-Good communication: host replies fast. Check out was good, he gave us all information regarding sightseeing and a map, grocery stores.
-Metro station, coliseum are close, 15 min walk.
-Kitchen has everything you need, even pasta and spices
-Coffee shop in the building (the stuff there is amazing, very friendly and nice)
-4 separate bedrooms for 4 couples
-2 bedrooms