Simone was very proactive with emailing me before our arrival to coordinate details. He was there to meet us promptly at our arrival time to the apartment and even offered to arrange a car for us (though we decided to simply get a taxi). He gave us a complete tour of the apartment and also left us with snacks and wine. The apartment is beautiful, very large, and has a wonderful balcony. We found everything we needed to be very comfortable there. It's also really convenient to the metro line.