We stayed in Rafaella's apartment in the Ghetto area - loved it. The area is fantastic, right in the herat of Rome, we walked everywhere. The apartment is very nice and clean. We especially enjoyed breakfast on the terrace.
Rafaella was very friendly and accommodating and let us stay in the apartment for a couple more days as our plans have changed.
A few glitches - her phone did not answer when we called from the airport, as we agreed, and had to wait in front of the building in the middle of a very hot afternoon. Had problems with hot water, which Rafaella eventually fixed. The air-conditioner though stopped automatically after about 40 minutes and was not very strong either. That, unfortunately, never got resolved despite our complaints. We had to get it to work by shutting down the whole thing and turning it on again every 40 minutes, but during the night had to make do with fans. It was a major disappointment since air-conditioner was a must in our search for a place to stay and it was very hot in Rome while we were there. But we still enjoyed our stay and will be happy to come back first making sure that air-conditioner works properly :)