Andrea was very helpful in every way. He's quick to respond and great communication. His place is immaculate. Clean, comfortable and spacious with lots of information available at the entrance about Rome, where to eat, transportation, and general tourist info. This room was one of three on the the first floor (or zero as they say outside the U.S.) and that made it very convenient to bring in our luggage and get in and out throughout our stay. It really is how it looks int he pictures. There is an iPhone/ipod/ipad dock system that charges as well so my iphone was always ready to go when we left. Andrea was so very nice, he left us a bottle of Chianti our first night. I can't recommend this place enough - walking distance to the vatican and great restaurants and transport. it was like staying at a really nice hotel. Highly recommend.