Unfortunately, reality did not match expectations. Holes in shower hose in small bathroom caused water to leak everywhere and shower head, in main bathroom, would not remain in place. We contacted host on Monday morning. Rather than inspecting the showers, she asked for videos and said she would try to get them fixed, which never happened. Other issues included::- no clothes storage/hanging facility in single bedroom, cracked cups, broken toilet seat, no mirror in twin room and sewage smell in Master bathroom. When leaving we were horrified to find the mattresses in both the single and Master bedrooms, which did have mattress protectors, were badly soiled, unhygienic and disgusting. The owner suggested broken shower fixtures were due to limescale in an old building; stained mattresses were due to usage but had been deep cleaned which definitely did not look the case. We regularly use AirBnb and we have never felt the need to complain but the apartment was unsatisfactory. as presented.