Rosabla is very good at responding in a timely manner. Our flight into Rome had delays due to weather she was very accommodating with our check in timing. The basement apartment is located close to the metro and about a 20-25 minute walk to the Colosseum. If you don’t mind waking or taking a scooter it’s not too far out. Sadly the pillows on the bed a terribly uncomfortable and old, sort of feels like a bunch of socks rolled up in a tshirt. The furniture is well used but get the job done.