The apartment was just as it was pictured and very clean and comfortable. Andrea had made arrangements for us to get the keys and had a welcome note and bottle of wine waiting on the table. We never did get a chance to meet in person, but we did keep in contact via emails. He promptly responded to all of my questions and was very helpful. We loved the neighborhood. We felt very safe and loved walking to the many nearby restaurants, attractions and shops. The many types of transportations were all within a short walk. It made our Roma adventure perfect.