I needed to make an immediate, same-day, auto-book reservation. There were only 4 available. Flaminia was very good to communicate with and Check-in with Simone was very good. He waited for my arrival as I was delayed and my reply text messages to notify them did not go through. The apartment is inside a large complex on the 2nd level with an elevator. The two air-conditioner units worked well. Kitchen pots and pans were scratched, towels were musty.