Carmela arranged for a taxi to meet us at the airport and take up to the apt. We really appreciated that service. The driver was waiting for us with a sign with our name on it when he left the airport. He was very kind and courteous. Carmela also arranged for us to check in to the apt a couple hours early which we really appreciate. And she arranged for Katrine to meet us at the apt. Katrine was very thorough and helpful in explaining different things in the apt and in the neighborhood.