Luigi was great! Communication prior and on the day was smooth and swift. The flat was very nice, and perfectly located: just 15mins walk from the main Termini station and 20-30mins from all the main attractions. Everything in the flat was clean and well kept, spacious living room and bedroom. The kitchen was really small, but since we ate out the whole time it wasn't an issue. There were a number of great restaurants and cafe really close by as well so never had to go far for food. Would definitely stay again should we come back to Rome!