Staff are polite and do respond quickly to any questions or concerns. Location was ok - close to Spanish steps. The terrace is good if it is sunny or if you have time to use it.
Our apartment needed a bit of care and maintenance / not as shown in the photos.
Giving it 3 stars only because of the location, not for the apartment itself or the overall experience- not what we expected - didn’t work out for us this time - maybe next time.
Thanks.