Raffaella's house was a perfect start to air bnb for me and my family. From the time we got to Rome she arranged our pick up. The house had everything perfectly laid for us with handy instructions. Basic food items were also kept by her which was so convenient. She was always prompt even on WhatsApp to all my queries and city suggestions. Unfortunately we did not get to meet her. Nonetheless overall I would say her house was a perfect family stay!