Federico was amazing from the time of booking. He noticed we have a young daughter from the booking data and organised a cot and high chair before I even enquired about it. On the day we arrived, he again thoughtfully got milk, juice and some snacks organised knowing that we were travelling with young children. He also patiently drew out a functional map of the area listing key places/neighbourhoods for us and explaining each point on the map. The apt is very centrally located for being able to walk and explore most of what we wanted to see in Rome including the Vatican