The arrival process of our stay here went very smoothly. The staff is extremely friendly and helpful. We had car issues and I was really glad to have Silvio there to help. That being said, I think most of my issues stem from Rome itself. The neighborhood was dirty, but most of Rome is. The tap water smelled bad, but hardly the host's fault. It is extremely hot during the Summer, and we could not get the AC in the room to work. The room was also smaller than expected, but for the price I could overlook that one. The lodgings are clean and well maintained. For the price, I think it is worth it.