location is close to main train station - easy walking distance and within walking distance of all major Rome attractions except Vatican which is quite a walk.
Agnes is so nice and helpful - she does respond quickly to concerns and was so kind to arrange an airport shuttle for us so we would not have to!
the space is well appointed and spacious, especially for a big city
the a/c works fantastic and on hot Rome summer days, there is little better than a cool place to crash
the area right around the train station can be a little sketchy sometimes after dark, but we felt good about the neighborhood right around this place - and the apartment is super safe, with multiple locked doors and doorman during the daytime - there is good food, grocery stores, and most importantly, gelato close by!
2 major problems for us:
WIFI is not good at all - had to stand in the entry way
(outside the apartment) at points to get decent service
and
more importantly, twice during our stay, the power went out - Agnes showed us how to turn the power back on (there are 3 different breakers)- but when the power goes off, it turns off the hot water and even though we messaged Agnes, the person she uses to fix that was not available and so, we had 5 freezing cold showers - this is doable, but kinda lame for the kind of money we paid.
I would not judge this place by this, as Agnes seems to be the kind of lady who will probably figure out a way for this to not happen again, but if you love hot showers, or who needs great WIFI, might want to make sure these problems are fixed prior to booking.