We are in Italy for a 2 week holiday all over the country. We came to Rome for a 4 night stay at the end of our trip, I can not express my appreciation for the exemplary and outstanding service provided by Charme Holidays
They contacted me prior to our arrival with clear instruction about the check in process (Marta)
When we arrived, we had a representative (Michaela) who was super professional, courteous and professional
She went through the check in process with us and even helped me find a public parking location & called them to arrange a spot for me (a major issue in Rome)
Both Marta & Michaela have been great, very responsive and provided a service above & beyond duty-I would highly recommend Charme Holidays especially when you don’t know the city and you want to be at the hands of reliable and professional company/people
My family & I really appreciate everything you’ve done, THANK YOU!!!