not sure if "renato" even exists as you will deal with a number of employees some more helpful than others. during my 4 day stay the washing machine was worked on but never repaired, the dishwasher never worked and the oven did not get hot enough to cook anything. the unit is dark and dated, walls are scuffed and damaged. The final day of our stay we were shocked to find a stranger in our kitchen. he said his name was samir and he said we had to be out by 10am (check out per contract is 11a) we were upset and confused but allowed cleaning people to enter while we showered. then at 10am samir cut off the power, air conditioning and wifi and did not take our calls.
great location but have very LOW EXPECTATIONS...