Alessandra and her team were beyond helpful.
At first I was a little weirded out speaking to multiple people before checking in, but everyone turned out to be be super friendly, knowledgeable, and helpful.
The unit itself is crazy close to Trevi Fountain to the point that you can hear the water when the windows are open. That said, if you want quiet, the closed windows do a wonderful job of keeping all the noise from below out but it’s a very busy area FYI.
The team helped arrange car services for us to and from and airport and also got us on a small tour of the Vatican. There only ended up being four of us, so if you want smaller tours, I recommend booking through the team, no matter what you’re seeing.
Maria was waiting for us at check in and showed us how to get in and use the doors. She also sent us a huge list of recommended places to eat and drink that aren’t filled with tourists. Everything we tried was amazing.
We are truly grateful for the whole team associated with this rental as they helped make our first visit to Rome one we won’t soon forget. I recommend taking advantage of all the resources they offer, especially if you’re new to Rome.