Francesca made us feel very welcome when we arrived. She showed us the beautiful flat, gave us some details about where we were on the map. Our flight had been delayed so we were running late for our timed museum tickets, but she explained the quickest way to get there, and even called them for us to see if it would be an issue for us to get in. We really appreciated that. I also loved all the detail she has put into the flat. Nice music, toys for children, and a lovely kitchen. She has decorated the apartment beautifully and it was very clean. The location was great, easy for the metro, and quiet for sleeping. We thoroughly enjoyed staying here, and I would love to stay here again when visiting Rome.