Booked this place for our honeymoon trip in Rome and overall rate our experience 3.5-4 out of 5. To go into detail about out stay below.
Communication: 5/5 - Patrick and Emanuela were amazing at answering messages and quick to responses. They also recommended places in the area.
Location: 5/5 - The place is right beside the Pantheon putting you in the hub of that area. You can walk to almost every area within 15 minutes it was amazing for getting around.
Accommodations: 3/5 - The place was really clean and spacious but had some solid pains that made it a bit hard to look past.
1) The bathroom in the space is quite short so anyone over 5,8ft will have trouble using the shower as myself at 5,3ft almost had my head on the ceiling in the shower. Also the toilet is right beside a drying rack leaving little leg room for a larger person and a door that you must duck or risk smacking your head. We also had limited hot water which there was machines that could have solved this but we didnt bother playing with them.
2) The ad says the place has AC and well it does but it does not help much in cooling the upstairs level, for the summer months it got extremely hot while trying to sleep.
3) The place had a bit of a musky smell to it from the hallways, elevators to the room. When wanting an extra blanket from the closet the smell of musk was really hard to look past.
4) The Bed, this by far was the part where we brought our ranking down as it honestly was really bad. The bed was no better then sleeping on a hard rock, my wife had to sleep downstairs on the couch that wasn't much better but helped her get some rest. If this was improved the experience here would be near perfect.
Overall: The place was good, with a few minor adjustments I think this place would be amazing but the hard bed really dampened the mood of sleeping separately on our honeymoon as well as not helping the sleep adjustment we had from flying overseas.
I'd recommend this place based on the customer service and location alone as those things are really important and the others can be easily fixed.