My cousin and I are travelling together and decided to use airbnb for the first time. We sent in our request and within 10 minutes we had been accepted. Frederica gave us very good directions including bus stops and numbers to get to their place. We decided to take a taxi as we had been travelling all day and had a lot of bags. They met us at the apartment and went thru everything. How to use the gas stove to washer and A/C showed us on map as where things were and how to get there. It was a very nice and cosy place and very close to the tram station and taxi stand. Food store in walking distance. We had one problem with the shower it was spraying the ceiling and we emailed her and left for the day. She emailed promptly and came by and fixed shower within an hour. so quick. we really appreciated it. would definitely recommend this place.