Firstly I must say that the villa and grounds are fantastic. We had a lovely holiday and there was plenty of space for our family of 11 people.
Loredana is very helpful. She assisted us with restaurants, a villa chef and local transport. She was readily available on WhatsApp and generally answered us within the hour.
Room for improvement: The furniture and beds are old and uncomfortable, as is the bedding. We stayed for 13 nights and requested a change of sheets, but we were informed that there would be an extra charge for spare sheets. That was disappointing considering the washing machine is small and has no dryer.
Summary: We were very happy with our stay at the villa and the kids and Dads loved the football pitch! :-)