Maria Cristina was a great communicator and the location of the apartment was unmatched. We had issues checking in given that the lady who checked us in was late. Moreover, once we got in to the apartment, it hadn't been cleaned. There were dishes in dishwasher and the bed sheets were used. The first day, we realized the shower head handle was broken so we didn't have a shower for the first day but Maria Cristina worked hard to fix it fast so we appreciated that. Lastly the AC didn't work the last two days, which isn't ideal for hot weather month. Overall, the location is the best thing about this apartment.