Carmela and Danillo were great! They responded within seconds and provided everything I asked for, and more. The person greeting me even carried my suitcase up to the 4th floor, so kudos to him! Amazing team and I highly recommend staying with them. The apartment itself is in a great location, just steps to Piazza Navona and everything else Rome has to offer is within walking distance. Hotel Rafael, Via Coronari, tons of restaurants, all there. It's in this old, large, once prestigious, building that is now mostly occupied by older people and tourists. The place was large, very spacious, well equipped, with old world charm and really nice old style furnishings and features. Some would say it needs remodeling, but everything in it from yester years, is very good quality, so I think it was absolutely fine as is. It adds to the overall atmosphere. The only thing I'd say is curtains need washing.I stayed there over the heat of the summer into the cold of October and both air conditioning and heating worked great. There was enough stuff in the kitchen to cook with, even salt, pepper and oil, tea, coffee, cleaning gear. The steps to the 4th floor are these fabulous wide marble steps, and honestly not that bad, if you are relatively fit. You get used to it after a couple of days. It helps to work out all the pasta and pizza you inevitably eat every day. I'd come back again and highly recommend staying there.