Marcella was great! Communicated well and promptly. The apartment is as described and pictured, maybe even better. We were two female travelers, and felt very safe with a gate and doorman, great neighborhood with everything you need close by, good restaurants, cafes, Tabacchi (where to buy Bus passes) close proximity to the Vatican and easy access by bus or train to anywhere you may want to go in the fabulous city of Rome! Would definitely recommend a stay in this adorable apartment!