If I could give Ilaria 10 stars I would! We booked her place very last minute as a prior booking had fallen through due to travel delays. Ilaria responded to my questions immediately even though it was late at night, and provided detailed instructions on how to reach the location. She even looked for us and met us on the street (which was after midnight!) since we had a late train and lost our way in the maze of Rome streets. When she learned we had only a day in Rome she gave us a map with the best route to take to see the major sights and included local recommendations for food and dessert. She even allowed us to store our bags so we could explore the city unencumbered. Ilaria was a great hostess who went out of her way to make us feel welcome! The room was spacious and the bed was comfortable. Everything we needed was provided with the room!