Michele was very quick to respond to all my inquiries. He also arranged for a driver to the airport- which was very helpful. The apartment was in the best location in Rome. We honestly walked EVERYWHERE, not once did we use public transportation because we didn't need to. The bed was comfy and there was always hot water. The small back court yard was nice to have. The area of the apartment is in Trastevere, one of the best places in Rome- your close to all shops and restaurants and all the tourist attractions. Description and photos of the apartment were all accurate. I recommend staying here when visiting Rome.