Annalisa was friendly and met us by the metro. She communicated well and accommodated our arrival schedule. Wifi worked very well, and the TV had 2 channels with split audio that often had English available. The apartment is as pictured and about a 2 minute walk from the Manzoni station on the metro A subway line. It is a 15 minute walk to the Colosseum. We found it to be a great location. Manzoni is 2 short metro stops from Termini. We both have a bad back, but we found the beds to be comfortable. There is a lift for the suitcases only.