Although we did not meet Marcello personally, he was very quick to respond to our emails and he answered our questions professionally. We dealt primarily with Lavinia, who was very cold and abrupt with all of our communications. Most of our problems occurred when we were traveling by train and bus to the apartment from Florence, she was rude at times because we could not give her and exact time of arrival. But besides Lavinia, the apartment was in a great quite area within Rome. The apartment was located with a 5 minute walk to Piazza Navrona, and easily walked distance to all of the other area sites (Spanish Steps, Pantheon, Trevi Fountain, etc.)The area also is within easy walking to some great local restaurants and great shopping. If you are looking to explore Rome a little further out, the local bus stop is right around the corner and from there you can get anywhere in Rome! The apartment is cozy ,clean and well maintained, I would definitely recommend this apartment to everyone.