The room was very nice and clean. Our host was very responsive and tried her best to be helpful. My only suggestion was to avoid the app all together and just meet people for a smoother check in. Sometimes automation is not the best solution…as in our case. Too many glitches in the app which makes for a frustrating check in and too much energy and time wasted. Thankfully the host ended up letting us in, since we never got the app to work properly or to be able to use the elevator.