The location is amazing and the room was really clean! Pantheon and Piazza Navona are only a stone throw away. 10 minutes walk to Trevi Fountain. 15 minutes walk to Piazza di Spagna/Spanish Steps. 25 minutes walk to Colosseum/Roman Forum/Palatine Hill. 30 minutes walk to Vatican City. There are lots of nice restaurants nearby.
Elisabetta arranged our airport transfer and was very kind to help us with our heavy luggages. We were told when we checked in that the room that we booked was not available as the previous guest had to stay an extra night, therefore, the host offered us another room which was smaller for that night. She wavied the tourist tax and airport transfer fee (one-way) as a form of apology/compensation. It was not a big issue as it was resolved quickly.
The room was cleaned everyday and the towels were changed as well. Breakfast was provided in the dining room every morning from 8:30am. Victoria (the lady who prepares breakfast) makes really nice scrambled eggs on toast, however, the other lady that prepared breakfast on our last morning doesn't seem to know how to cook as her scrambled eggs was terrible but I guess she tried her best. If breakfast is required before 8:30am, the host will suggest to get breakfast from the snack bar beside the apartment's main entrance and it will be paid for by the host - that is a really nice touch. The wifi connection in our room was terrible as it only connects occasionally, however, the wifi connection in the dining room works really well, therefore, it wasn't a huge issue just a tiny bit inconvenient as I had to be in the dining room to use the wifi.
The host was very kind to do our laundry for us when I requested to use the washing machine. Unfortunately, the dryer was not working during our stay, therefore, we had to air dry our clothes in our room. The host did suggest that she will take our clothes to the wash and dry store nearby but I turned down the kind offer as we felt bad to trouble her.
Elisabetta is very responsive to messages. She goes out of her way to help and I am really grateful to have her as a host.
We enjoyed our stay and would definitely recommend our friends to stay there in the future!