I was a first time Airbnb user and Oriana and her team made it a seamless, enjoyable and perfect experience. From the initial contact post booking to the reception and ease with which they made things was highly commendable and appreciated. That flat itself was great; fabulous location and surprisingly quiet for where it was; clean and all equipment in top notch order. I will definitely stay again and I want to thank Oriana for making my first experience with Airbnb such a pleasure.