Nicolanna was extremely easy to work with during the booking phase all the way through checking out. She answered all of my questions in a timely manner. She even helped arrange a driver to pick us up and take us to the Colosseum. Her apartment has all the amenities we needed plus more (think baby items - crib, high chair, etc). The kitchen was stocked with everything we needed to make a few meals “at home.” It was nice to have a washing machine right in the apartment as well as a drying rack. The apartment looks out into a well kept courtyard which was a nice touch. We will definitely stay here again on our next trip to Rome.