Never again from this company! Apartment looks completely different then on pictures that are advertised! Blood stains on the walls… dirty curtains all over the apartment… huge stains on the rug…door handles falling OFF the door… toilet paper holder falls off the wall… mold in the shower… no water pressure in the shower and hard to find the right water temperature. The paint on the walls are entirely scuffed and used down and not maintainer whatsoever. I have stayed on this Italy trip in 4 different AirBnbs but this was the worst… and the host hadn’t even excused themselves instead they are trying to find excuse for the situation! Report to AirBnb was filled out and is pending for a refund! Moreover, we had until 11am to checkout, and low and behold, the cleaners came barging into the apartment unannounced as we were sleeping at 9:30am without any prior communication. Beware that this place is not like the pictures!