We had a wonderful stay at Francesca’s apartment! Our flight was delayed, causing us to arrive several hours later than planned. Francesca was understanding and helpful, and we were greeted in person when we arrived. Her apartment was clean, exactly as described and pictured, and very centrally located to everything we wanted to see in Rome. She was extremely helpful, friendly, and communicative. We would love to stay here again next time we are in Rome. I cannot say enough good things about our experience! It was perfect!!