Unfortunately, perhaps due to miscommunication between the staff, no one was around when we arrived. I requested an early check in (and agreed to pay 10€ for it) between 1030-1100 but Ronald only arrived at about 12. We were then told we couldn't check in because the apartment had not been cleaned yet. Fortunately, we were allowed to put our luggage. We were also surprised by the city tax as we thought it was 3.5 per guest and not per day (perhaps the daily price should be changed to reflect this). Definitely not the best way to start our first day in Rome.

On the bright side, the apartment itself was delightful. Literally right next to the Vatican City. There are numerous bus stops nearby which made travelling to Rome City centre convenient. The apartment was cleaned nicely and all listed amenities provided (I noticed a recipe was attached to the wall which was a home-y touch). We had no issues with the wifi. While it is facing the streets, once we closed the windows we had no problem with noise. We were also given 2 croissants as a welcome present which was nice.

Overall, aside from miscommunication and city tax, the apartment itself is in a good location and is well kept.