He was extremely accomadating. Our flight got in really late and we didn't get in until 11:30 at night. He stayed up late to still let us in and show us around. Had everything except a couple of things (extra toilet paper and hand soap). He even had a map for us to keep. Felt very safe with because the apartment was gated.
The only thing I did not like was the noise level in the morning. I think there was a restaraunt kitchen next to the room, because there was constant loud pans banging a people talking loudly. There was also a lot of contrustion noise.