The apartment is very well decorated, in every single corner. Staff was friendly and easy to reach.
My only comments would be with regards to the beds (which could be a bit more comfortable), the shower (took a while to heat up and got cold in the middle of the shower) and the Wi-Fi, which had a poor signal.
The rooms didn’t have curtains, so it wasn’t very dark at night to sleep.
Also, the announcement mentions elevator, but the only access was through the stairs - not fun with a baby.
I would definitely recommend the apartment for families without kids. It’s very close to the colosseum and metro stations. Also, there are many shops and restaurants nearby.