I don’t want to waste anymore of my energy on this so I will just leave part of the message that I sent the host below.
“Unfortunately your apartment was not as described. Your “apartment” is an abandoned storefront that was made into a studio. Your directions were unclear and we accidentally opened the gate to the garage/storage unit which we realized has the same key as the gate to open the apartment, which is extremely unsafe. We were afraid to stay here last night but we had to because it was past midnight and airbnb couldn’t find any other accommodations. We had been traveling all day and were looking forward for a good night sleep. We weren’t able to sleep all night.”
The response from the host the next morning was hostile and aggressive. Really sketchy situation but I can’t go into detail. Beyond grateful for Airbnb’s customer support that was able to take care of the issue and help us get accommodations for the rest of our time in Rome.