Fantastico! Bigger than it looks in the pictures, impeccably clean and reasonably priced, this apartment is a GEM. You are truly in the beating heart of the city, but you pop up a flight of stairs, shut the door behind you and you're in a peaceful oasis of quiet and tranquility. Gemma was wonderful about communication before I arrived, even helping me arrange transport from the airport. Her son met me at the door, helped with my luggage, patiently showed me how everything works. The location is incredible -- steps from the Pantheon and walking distance to everywhere you want to be in the center of Rome. (Trevi, Spanish steps, Piazza Navona, etc.) Darling cafes, adorable shops (including Gemma's own!) and delicious food are around every corner, and a highly convenient taxi rank is steps from the front door. Gemma has thought of everything -- ample towels, extra pillows and blankets, hangers for your clothes, special bowls and plates for kiddos -- even scotch tape, when I desperately needed some! The shower is small (Italian showers are) but it's fully enclosed, the water is HOT and the water pressure is wonderfully strong. Bed is super comfortable and the heat and A/C work very well. WiFi connection was easy and the signal was strong. Any questions I had, Gemma answered immediately. I highly recommend this apartment and its lovely hostess, and hope to return. Grazi mille Gemma!