Check-in process is poor. They make you check-in at their restaurant and then you have to carry your luggage to the apartment with whoever happens to be at the restaurant and its not that close--especially with heavy luggage. Area didn't seem the safest, even Carmen's husband told us that. Bed is not comfortable. Shower pressure very low and the apartment courtyard is very noisy and you can easily smell people smoking outside door. Retrospectively, for the price we should have paid a bit more and stayed elsewhere. If you aren't going to be in the apartment all day but just there to sleep them this will work for you. Communication was great though.