Serena was really nice and friendly. She replied quickly and was always there to help even though I wasn‘t able to meet here in person because of my short stay. I have to say that it could have been a bit cleaner and the shower only had cold water (I didn‘t bother to complain about that because of the hot weather and my short stay, but may be something to consider). The location was perfect for me as it was very close to the university. It is quite a long distance to the city center tho (but definitely manageable). All in all I had a good stay at Serenas beautiful little apartment.