Fabio was super nice - we literally booked this place at 2:30pm and he met us there at 3pm! He immediately found me on WhatsApp after we booked, and then went above and beyond to send me great restaurant recommendations. Communication could not be better. The apartment is up one flight of stairs, which was fine for us. There were snacks and coffee as well as prosecco in the kitchen - all much appreciated by my daughter & her boyfriend. The living area was a little smaller than we expected and you could really hear everything between the two bedrooms. Overall, the apartment was very quiet at night and we slept well.