Nice apartment in a good location - not in an old / tourist part of the city but only a short walk to some key districts.
Serena organised a taxi transfer from the airport which worked well. She was there to meet us on arrival even though it was quite late on Sunday evening. Some biscuits, a cake as well as coffee and milk were a nice touch. She was available by email or text if we needed anything during our stay.
The apartment is spacious with two bedrooms and two bathrooms. It was clean and fresh and everything you would expect was provided. Double beds are big and comfortable. We hadn't thought of it beforehand but we did need the central heating provided fir a couple of hours a day due to the cold February weather.
Rome is a busy city with a lot of traffic and the Windows are not double glazed; so despite being on the 5th floor there was still noise from the street below. We were tired out from so much walking and slept ok but lighter sleepers should take ear plugs.
Overall, a pleasant stay.