His room looks exactly like in the picture and Luca is very nice and easy going person. He answered all of our questions plus recommended all places for us. His responses were also quick, we have no problem communicating with him. The only two minus is that the flush does smell a little bit. And even though the location is very close to the station, the neighborhood is a bit sketchy. We had no trouble during our stay though, still it feels a little bit insecure for us to walk at night.