We met Chiara on our short stay in Rome, and she was very friendly and helpful. She answered all our questions, have us a recommendation for our NEXT destination, and was quick to give restaurant suggestions during our stay. The suite itself was just as described, in a great part of town, and was equipped with everything we needed. The shared kitchen was great too, stocked with all necessary tools and utensils. No problems at all, and if I come back to Rome again, I would definitely look to stay at any one of their listings. Highly recommended for a stress-free stay