Should have known from the start that we would have issues. First communication was we would need to be out by 8:00 a.m. on the last day. Normally 10:00 is common. Got a message from Antonella that Isreal would meet us at the apartment to let us in. When we arrived at the train station got a call from Samuel saying he would meet us. Sent a message to Antonella to confirm and also told both we would be at the apartment in exactly 50 minutes. When we arrived no one was there to greet us. After 30 minutes we sent a message to Samuel and Antonella. Called Samuel who gave us a be there in 5 minutes. Still no one showed. After much back and forth Isreal finally showed up well after an hour of the agreed arrival time. His phone rang several times and he never answered. The apartment was not clean. Had a dirty towel, dishes, and table cloth. The AC unit is a moveable unit that requires the window to be left open and a hose to be put out the window. So you will have a very noisy unit and open window which really never cooled down the room. The mattress is not comfortable and has a plastic mattress cover that with the heat will make it difficult to sleep. Kids room had a fan. Also another portable small fan in the living area which also has a sofa bed.
No elevator and three set of stairs which were no problem for us but could be difficult for elderly.
After we got checked in we had no communication from our host in any way. I sent a message when we checked out very early in the morning where we left the keys.
On the plus side great location and walking distance to many tourist areas. Many restaurants and a grocery store close by.