Patrizia was super responsive and helpful. Her friend even helped us find a place to leave the kids while we went out exploring, which worked great. It is called Ludoteche.
We enjoyed our stay but had a few issues that Patrizia worked quickly to resolve, like trying to fix the noise on the AC. But it still needed repair when we left, so we didn't sleep that great in the main bedroom. A fan would have been useful instead. We would have slept with windows open, but we are sensitive to traffic noise.
She got a couple shower things fixed while we were there, which was very helpful.
The room with the queen bed backs up to another apartment room, and the people in that room were pretty loud late at night a couple of nights. I'm not sure if they were also short term renters or live there. But the walls are not that thick I guess.
The kitchen had everything we needed. The washer also worked well. Be careful though. The door handle can come off.
Directly downstairs there are a few Chinese owned shops. One has water and yogurt and snacks. But bad produce. Friendly if you speak Chinese! The gyro place was really good, but it could have been that we were so ready for something besides pizza and pasta.
The walk to the 8 tram is easy and takes you to the beget of Trasteverde, which is really touristy, and a good Indian restaurant. There is also a good pasta page where you can sit outside just began the first two tram stops.
Get the Roma card to use on public transportation and get into the sites. Saves a ton of time and money. Don't bother with the busses. They take forever. Metro and tan and train super. But train a little confusing.
Uber is illegal and expensive. Use MyTaxi app for lack taxis if you can't find one. But using the app they charge you from when you request, not when it arrives. Still worth it .
There is a really good cafe with pastries around corner by the tram stop.