We (a couple with a toddler) spent a wonderful two weeks over the winter holidays at Francesca's place. The location is great - right on Piazza Santa Maria, looking out on the eponymous Basilica. The neighborhood is tons of fun and it puts you in walking distance of pretty much every attraction in the city. The layout of the apartment is nice, it is light and airy, and the kitchen was large enough for us to cook in. The washer and dryer work, plenty of linens etc. The elevator was useful to bring our bags up, but it is only one flight so not really necessary. The bedroom is set back from the square (and was big enough to fit the toddler bed, a pack'n'play which Francesca provided and set up for us), so noise wasn't an issue (though we sleep with a white noise machine --- something I'd recommend to all travellers!). Francesca was a great host. There were various thoughtful touches, and she always responded very promptly to questions, and even helped me make a few bookings. Only one minor issue: the building as a whole seems to have an issue with ants; these showed up occasionally in the bedroom and bathroom (not the kitchen, thankfully!). Francesca is aware of the problem and has traps out.