Giuliana was an amazing host. Aside from the apartment being beautiful, charming, clean, and with great amenities, Giuliana herself was wonderful and very kind. We had a lot of questions including where to purchase another suitcase and how to get to the airport. Giuliana not only told us places close by where we could buy luggage, but she also sent us a picture and the location of a suitcase that she had passed while walking! She also ordered a taxi to come pick us up to bring us to the airport. She was so kind and friendly! We are looking forward to another visit to Rome, staying at Giuliana's place!