My husband, 11 year old son, our yorkie terrier dog and I had a wonderful stay. Tom was very proactive in communicating and offering his assistance. When the taxi driver got lost driving us to the apartment, Tom was just a quick video chat away and guided the driver. When we arrived at the apartment, Tom had kindly set up a nice little Christmas tree, had a bottle of Italian red wine and a delicious panettone waiting for us. This was super thoughtful and made us feel at home. The apartment was very clean, ample, and very comfortable. As our stay was of 10 days, I appreciated the kitchen set up which allowed me to cook small meals for my family. Whenever I reached out to Tom with any questions/requests, he replied quickly and with kindness. My family and I travel a lot and have stayed at many Airbnbs, but this one is the stand out due to Tom. He is kind, generous, friendly, and keeps to a high standard for hospitality. Thank you Tom!