The apartment couldn't be in a better location, on a magical square, steps from the Pantheon, and it is a beautiful building from the outside. There are three or four long flights of stairs to navigate and no elevator, which is a hazard of Rome Airbnbs, I have found. Unfortunately for us, Renato's point man for our apartment was out of the country the weekend of our visit. The toilet in one of two bathrooms malfunctioned immediately and made a constant annoying loud noise and the apartment's only bathtub was in that bathroom, so baths were out, my friend and I had to share one bathroom, and I had to abandon the master bedroom because I could hear the toilet noise from it and sleep instead in a makeshift bedroom. My friend is a good cook and I was looking forward to a home-cooked meal, but there was only cheap and flimsy cookware, and the item left in the kitchen to light the stove didn't work so we could not use the stove at all. The electric water kettle didn't work either so we couldn't make tea or coffee. It was all very frustrating and annoying, especially when we looked in at nearby hotels and realized for the same price we could have had room service, a concierge, and if a toilet malfunctioned there would have been an immediate solution.