We had a great experience with Francesca. I recommend her highly. Even though our flight was repeatedly delayed, she was affable, helpful and fun to message. Because we had so little time in Rome in the end, Francesca's insightful list of eateries and markets were even more important. We'll be using that on our next trip to Rome, for sure. When we come back, I'll be sure to try and book Francesca's flat, which was wikid cool, loads of space and is a great location for walking to the sites.