Really couldn't have asked much more from our experience at Frank's. Communication was easy from the moment I booked our stay right up until we arrived at the door. When we arrived Frank sat us down with a map and showed us where all the sites were, how to get there, recommended restaurants, bars, ice cream parlours - everything we needed to know really! The map became our bible! We ate at two of Frank's recommended restaurants, Dar Poeta (absolutely packed with people queuing outside, amazing pizza) and da Danilo (cosy, great staff, great wine and incredible pasta!). Palazzo del Freddo for ice cream round the corner also did not disappoint.
As for the flat it was perfect for what we needed and looks exactly the same as the photos. Very clean, great location (we walked almost everywhere) and a good shower. I would recommended staying here to anyone.
Thanks for all your advise Frank!
Hannah and Lewis.