Overall Giacomo's studio apartment in Monteverde is a nice place. It's right above a good bakery and off the main road. There are tons of shops, restaurants and a big park nearby.
We experienced a self-check in and were given detailed instructions through whatsapp about where to find the key, etc. Once inside Giacomo had a printed welcome list and it pretty much covered everything we needed to know. The water was turned off when we arrived but that was an easy adjustment. We sleep with the shades down and it can get quite hot so at night (with just two windows) so we slept with AC and it worked well. The shower is small but the water pressure is good and there is plenty of hot water. The wifi is very fast! The kitchen is small but there's a macchinetta for Italian caffe, tea kettle and other utensils for cooking simple meals.
I would describe the studio apartment as cozy. It was a little too small for my husband and I because we had several suitcases and a couple moving boxes with us. There was not a lot of space to put our clothes and personal belongings but I think for people traveling with less stuff it probably would have been OK. The bed is an older futon mattress which may or may not be comfortable for everybody.