Alessia was my point of contact for this apartment. She is very busy and we never actually met. But she arranged a hired a private driver from the airport in advance, and we were given our door number in the center of the busy Trevi Fountain area. A dear cleaning woman was there to greet us as we had arrived before the check in time. Alessia was fine with this and directed her staff accordingly. The apartment is exactly as the photos. We spent a lot of time gazing from the windows down upon the hundreds of visitors nearly always present. But when the windows were shut it was quiet and the air conditioning worked well. The beds were comfortable and even with 5 adults, we had enough room. The location is so very central and easy navigate.