This was my first experience with Airbnb. It worked out very well. I never met Massimo and only dealt with him via email. He was always quick to respond and helpful. The apartment was very comfortable, clean, well equipped, and well located to the Metro in central Rome. I stayed in Massimo's own bedroom and used his private bath. He was out of town. The bed was the best I enjoyed in two weeks in Italy and the bath was very efficient. While there, about 3-4 other visitor(s) arrived and departed. All were quiet, respectful, and pleasant. Overall, I was very pleased with my stay and would recommend Massimo's apartment without hestation. Brock May 15-20, 2013