The flat is situated in a decent location close to public transportation and local shops and restaurants. It’s on the 6th floor and the lift is small so be prepared to walk up if you are clausterphobic (I did!). If you are visiting in the summer, it gets very hot and unfortunately the fans in the flat are not very powerful. I imagine it being a wonderful stay in the colder months though. The shower and bathtub was slow to drain and hot water was not steady. Not a huge issue if you don’t mind fiddling with the taps and being a bit patient. The windows are large and low so if you have small children, it may be a concern.
Gianluca was not in town during our stay but he was fast to respond via email. His local caretaker, Eva, was also quite fast to respond to our concerns.
Overall the flat is a decent value for money. It had a well equipped kitchen and the rooms are fairly large.