Although I did not personally meet our host, he was very accommodating and quick to respond to my messages no matter what time of day it was. He was very helpful and informative and left us a map and information about the surrounding area. We especially enjoyed the bottle of water he left for us and all the little extra things the apartment had including a crib, stuffed animals (which my daughter loved), a high chair, and an iron. I highly recommend this apartment as it was very clean and within walking distance from many major attractions including Vatican City, the Pantheon, Trevi Fountain, and the Spanish Steps. It was also close to bus stops and the metro.