We were met by Flavia and her English speaking son and they made us welcome and showed us our room which was only metres from the Pantheon and was ideally situated. The beautiful building had a lift to the 3rd floor and the bedroom had AC which were both essential. Breakfast consisted of pre- packaged buns and jams in the bedroom and a good coffee machine, the kettle however did not switch off and there was no tea. So do not expect a breakfast in a separate room or even a table to eat at. The room was very clean and the bathroom was of a high standard although do bring your own toiletries ie shampoo and conditioner and shower gel etc.We had arranged with Flavia that on our last day she would drive us back to our car which was parked in a free zone in the city at a time to suit her (5pm), so we planned our day around this. When we got back to the apartment, exhausted and very hot we had an awful day in Rome, she said she didn't have her car and we must walk to get a taxi. even when we had asked her if she would telephone for one. When she saw how upset we were she did help take our bags to the taxi rank. Not really what we had been promised which was a shame.