Eugenia was very responsive and helpful. The apartment is perfect in every way. It is spacious, clean, confortable, and quiet. For those who prefer to cook breakfast before setting out for the day, the kitchen is typical in that it is small but perfectly functional. The dining area in the living room was ample and can be set with the silverware and china located in a cabinet near the dining room table. The apartment has an ideal location for both walking around and catching the subway. I can’t imagine a better place to stay in Rome. For anyone concerned about having to go up and down the Spanish Steps with luggage, there is an elevator at the entrance to the subway that will take you most of the way up and one in the apartment building to get to the unit.