Unfortunately, I had an extremely negative experience at this property. The central issue was that there was full on construction in the building, starting with extreme noise in the unit above and extending to the removal of all of the entrance and hallway flooring in the building, plastic taped over the apartment doors, significant amounts of dust, and ongoing disruption. My frustration comes from the fact that the host claimed not to know about the construction, and was not willing to compensate me for the disruption of the final night that I did stay, instead only offering to move forward the check out date (leaving me to deal with Airbnb support and search for a last-minute alternative). While I believe that the host was unaware of the construction, I think it’s a host’s responsibility to know of such extensive construction at one of their properties and show some interest in accepting this responsibility and making the situation right (of course I was going to move out when the whole building was under construction, so I didn’t find their offer refunding unstayed nights adequate). If the host was unaware of such extensive work in the building, I’m left to wonder what else has gone unnoticed.
I’m really disappointed by how the stay turned out, because the only problem I had during the weekend before the construction started was inconsistent wifi connection. The studio is comfortable and well located as a base for visiting Rome. The interior could use a revamp and additions like a non-stick pan would be great, but I was receiving fair value based on the discounted rate offered. The check-in was perfect, and it was convenient to have key-card access rather than the large keys often required in Rome.
All in all, I deeply regret the negativity of this situation, and hope that no other guests have to experience the extreme discomfort that I did with the construction. That said, things happen, and I urge the host to be more generous in accepting responsibility and accommodating guests accordingly should some similar issue occur in the future.