Sabrina is very nice and helpful. From reservation until checkout, she replied to all my questions very quickly. She personally welcomed me in her home, and walked me through the house rules. She also shared me places I can visit and helped me with the directions. Her house is walking distance from bus, train and tram stations, but an uphill route. It's located in a subdivision so it has a quiet neighborhood. The room is big and clean. Kitchen is clean too. Toilet is big but shower area is a bit small, but it's not much a big deal. Overall, it was a great experience!