My boyfriend and I felt like Luigi was trying to take advantage of us with this listing.
He charges a $100 cleaning fee, which is definitely the highest I’ve ever paid but the apartment didn’t come with toilet paper, napkins/ paper towels, nor washing detergent upon check-in. We had to message the apartment manager for so many things, and to their credit, they did bring those items quickly, however I feel like a $100 cleaning job should have checked for toilet paper before we arrived at 8pm at the very least.
Luigi also lists a 25 euro fee if you check in after 8pm, and a 50 euro fee if you check in after midnight. That’s fine because I can see how that is a hassle for the apartment manager, even though most hosts don’t charge this.
However what really threw off my boyfriend and I is that upon arrival (not specifically called out beforehand) he asks for 25 euros in cash for checking in on Sunday, because he claims it is a “public holiday” in Italy, even though no website lists Sunday as a public holiday in Italy. I understand it’s a weekend, but that’s what weekend pricing is for on Airbnb. Why isn’t this built into the price of a weekend rental?
Additionally there is a charge of 20 euros for each set of extra towels and we were afraid of being fined if we sorted the recycling incorrectly. Everything seemed like a little fee trap.
The listing also boasts “super fast wifi” but the wifi stopped working and the router had to be restarted almost every night.
I think this is a common problem in Europe during the summer, but we had a noticeable amount of mosquitoes and gnats in the apartment every day.
On a positive note, I will say the soundproofing on the windows really work. It’s not completely silent in the apartment, but it is very impressive given how loud it actually is on the street.