I cannot say enough about our experience with Monica as it was 10 stars from booking until check out. Monica was immediately in touch with advice on advance purchase of tickets for popular tourist destinations and helpful in arranging a car from the airport. She made our trip feel as if we lived in Rome, not just there for a visit. Her home is perfectly located for all of the popular sites, well-kept and includes all of the comforts of home. The beds were comfortable, the towels thirsty, hot water and water pressure plentiful and the coffee delicious! In addition Monica is very personable and a great communicator. After a quick tour of her home, she explained her hand drawn map to the local sites and neighborhood hot spots, and made a restaurant recommendation including securing a table for us as we had no cellular service abroad. Trust me; get the zucchini flowers if she recommends them. If you want a beautiful home away with a personal concierge this is the place for you. Our experience with Monica was not your typical pick up the key under the mat (which can be nice when traveling in a familiar place). It was lovely and personal and I felt as if I had left a friend when we checked out.