Ilaria is very nice and responds quickly, very helpful and allowed us to stay extra time when we requested. Apartment easy to reach and check in and out was smooth. The audio is clean and well maintained. Excellent location, short walking distance from the Vatican and the metro station, very lively area and full of good restaurants and shops. Because it's a busy area you'll still heart sounds from street at night, but overall very practical place to stay and highly recommended for short visits and tourists!!