I had my purse stolen in Barcelona, and Michele went out of his way to help me get my replacement phone which was shipped from the U.S. Note to self: always ship internationally with UPS or similar private service. I am forever thankful to Michele for his extra help! As for the apt, it was in a great location. Walking distance to all of the sights of beautiful Roma. The cafe/bar downstairs, Bar Toto, makes the best espressos and cappuccinos! For so cheap too!