Andrea went above and beyond to make sure everything was taken care of. He made arrangements for us to be picked up at the airport at midnight and then came over the next morning to check in with us. The apartment comes equipped with everything a traveler needs. There is a power adapter to use, a computer with instructions for printing tickets, and a washing machine. He helped us understand public transportation, and offered to help us find a taxi any time. The apartment has a lovely view and is pleasantly decorated and comfortable. The only downside to the apartment is walking up the hill at the end of the day.