The apartment itself is as it looks as advertised, average and the elevator is dodgy. The apartment is also very dusty on the lamp shades, head of the bed and on the extra linen. In summary, We would not recommend staying in this apartment as we felt very uncomfortable here. We encountered the following problems so please read.
Check in: We checked in late in the evening after a long days travelling. It was awkward and lengthy as the man we met had poor English and we did not speak Italian so with a lot of miscommunication, the overall process took 15 to 20 mins to get the keys. We were asked for city tax on arrival but we had no cash with us so told staff that we would bring it to reception in the morning. Within 30 mins of being in the apartment, the member of staff came to our room demanding the city tax. We woke to him knocking multiple times and then the sound of keys (we were worried he was going to let himself in). We had to wander around trying to find the ATM. When we paid, there was no change so we had to go to a market to purchase something to get change.
The sofa bed was not made up when we arrived and the man tried to enter himself to make the bed but we refused, took the linen to make it up ourselves.
We woke up the first morning to the sound of someone trying to enter our room. We shouted through the door to tell them to go away, we eventually opened the door to find out it was the cleaner. We had a do not disturb sign outside the door but they ignored it. We were not told there would be a cleaning service. I contacted the host but the same thing happened every morning. We also noticed while we were out on one of the days that someone had been in the apartment as some items had been moved. It turns out someone came to fix the WiFi but we had not been informed of this.
We also did not have enough toilet paper and ran out the night before we checked out