It works more as a renting an apartment than a real air bnb, the place is clearly designed for that. I had only contacts with the cleaning lady (who was very nice anyway). But overall, we were happy with the place, clean and tidy and in a quiet street. Unfortunately, the neighbour upstairs was very noisy and moving furnitures all the time (but that you can't do much anyway). And there was no knives in the apartment (small detail).