Federicos apartment was in a great location, beautiful and clean. The bed was comfy and the house well prepared for guests. What was disappointing was upon arrival the agent who let us in was rather vague and did not give us much info about the area or the house and made us feel like we were inconveniencing her. Federico was great with texting through the address and arrival time however when texted about a leak from the toilet on the bathroom floor there was no response nor was there a response when we asked about the possibility of leaving our bags for acouple hours upon checkout. The apartment itself was great ( apart from the consistently leaking toilet) however we were very disappointed about the obvious lack in communication. It's Rome there are dozens more places to stay and we will look else where for our next visit due to no responses.