We didn't meet Francesca, however Chandra welcome us in apartment. He was very polite, explain the map and show everything in apartment. We have a fast check-in, Chandra try to charge us extra for cleaning service (20e), however has already included in airbnb price so we refused. In apartment everything is like described, its perfect for 6 people. Its located perfectly, near Colosseum and the famous/oldest Ice Cream shop. Metro is also few minutes away. Its a safe area with local residents so you can feel like a Italian!