The team here was incredibly accommodating and helpful. Our flight home was cancelled when we were one hour away from the airport in Rome and we were going to be in Rome there for two days before we could get another flight. Our reservation request was accepted within 30 minutes and they allowed us into the apartment 45 minutes later so we could drop off our bags.
The apartment was clean, the A/C was the best we had in the two weeks we spent in Italy, and the rooms were a great size. The living room was a little small, but we did not spend much time there, so that wasn’t an issue for us. The elevator was great for moving luggage, we didn’t use it beyond that because it was only two stories to the apartment.
They also arranged for our transportation back to the airport for 40 Euros less than I could find it any where else online.
I would stay at this or any of their apartments again. Great experience all around.