Paola is super kind and friendly, she explained everything in the beginning and we didnt have any problems for whole stay. We didnt meet in person but there was no problem with that. The flat was perfect, clean, well-equipped and comfortable. It was located in the student area, close to shops and restaurants, 30 min walk from Collosseo and old town. If we will have a chance to be in Rome next time, Paola and her flat will be the first choice of accomodation. I highly recommend this place, it was a pleasure to stay there.