Be very careful with Best In Rome people.

The host was near impossible to communicate with once we got there. Before that, it was fine! Any issue we had, was thrown back to us. It was as if any problem we raised, was our fault, or we were 'wrong' in some way.

They even charged us 100 Euro cleaning fee, which I did not agree too. Their excuse, was that 'they could not reach me by email' so they proceeded with the charge. (By way of example, a more professional and fair host in Venice, charged us 12 Euro per hour cleaning fee.)

For our five night stay with fiver persons, they provided one bath towel each. And they said this was to be used for the whole stay. They bemoaned my request for extra towels, and thought we were being unreasonable.

Pillows are truly of poor quality, making it not easy to sleep. We have many rental units, and we understand that costs can be high, but for the price of this apartment, the pillow quality should be better. The towels and bed linens, are too, of poor quality.

There are no drawers or dressers or cabinets in the bedrooms, or bathrooms. This leads to a very messy living space. Ironically, the host 'blamed' us for having a messy living space!

The lift is incredibly dated, and unpleasant to go in and out each day.

For sure the location is great for shopping. And the decorum of the apartment in general is nice.