The communication with Manola was very efficient and we arranged the time to get keys very easily. She was on time and the flat was in a great location, near metro station, a small supermarket, Spanish steps. Plus there is a fantastic restaurant downstairs! The flat was well-equiped with everything we need: washing machine with washing tablets, kitchen utensils and basic seasonings, hair dryers, towels and linens. Manola also gave us a bottle of wine, a bottle of water, and a bag of biscuit as welcome gifts! The flat was on the 3rd floor and there is a small lift which is handy for luggages. It is very clean and just as shown in the pictures!