Our stay here was absolutely perfect! Elisabetta's communication with us prior to our visit along with Mirka's welcome when we arrived was reassuring considering this was my first Airbnb experience. The apartment was spacious, clean, and convenient to the Termini train station (15 minutes walking). Having a full kitchen and washing machine were fantastic conveniences. Among many things included were: laundry detergent, dishwasher soap, iron, kitchen utensils, towels, and extra pillows and blankets. WiFi service was great. It was very comfortable for our family of 4 (1 additional person could fit on the sofa). We had plenty of hot water and after busy days in Rome and Pompeii, the beds were perfectly comfortable. It is on the 8th floor, but when our feet were aching from all of walking each day, we did take the small elevator. The building has a security gate and solid deadbolts on the door. We felt safe. Some mentioned in prior reviews that from looking at the Google maps street view, the neighborhood looked sketchy, so I was prepared. We didn't encounter any problems in the area and it was nice to be away from the touristy neighborhoods and live as the Romans do. We got pizza takeout from Formula 1 right down the street one night. Our best meal was at Melo's near Victor Emmanuel monument and Forum of Augustus & Caesar (order the cannollo.) We cannot give this apartment any higher rating. We loved every minute there! Thanks again!