This Airbnb was such a great location! Right near the Pantheon, great food and shopping. It was down a quiet alley so it was nice at night. The bed was super comfortable. The check-in process was great, as Massimo had someone meet us to give us the key, who then also gave us a map of the city and went over some great must see spots, along with some history. It was quite the added treat. We did have a bit of a hiccup when the hot water heater went out during our stay. We got back to the apartment after a long day of touring and noticed the hot water was not working. We notified Massimo immediately and he promptly had a technician come fix the issue the next morning after we left for the day. He responded quickly, but it was a bummer to have to go without showering for two full days while touring. Additionally, the shower head was not great, and probably needs to be replaced, as water kind of gets everywhere. Overall, the best part of this place was location location location, which made our time in Rome much more convenient.