Looks can be deceiving. We wanted to love this place as the location is as good as you can get. However, day after day we just kept finding things that made this place not what we expected. The first, ants..... the second a leaky sink that we had asked to be addressed same with the shower that didn't drain. The third... the spare pillows had blood on them and the fourth, the elevator although promised didn't actually go to the suite. We were fine with stair access but should you have anyone in your party, you should know about that. Needless to say, it served us well for the time that we were there but we were 'itching' (literally) to get out of there after the 4 days.