The apartment is centrally located and walking distance to all Rome's must-see atttactions. However, I was annoyed by the check-in process. I arrived earlier than the 3PM check in and Cate first told my to store my luggage at a storage at 7€ a piece then I asked again and she told me the previous guests checked out early and she will ask if the cleaner can arrange to meet me for the keys and to msg her once I arrive at the train terminal. Once I arrived she told me that she already told me she can't and check in can be done at 3PM only? Unreliable. I was left scrambling and running around looking for the luggage storage and I missed my tour of the city. Later her son mentioned she can arrange for a taxi to drop me off at the airport and when I messaged her if she can arrange it there was no reply. I would have rather stay at a hotel.