From the start, Donatella was friendly, clear, detailed and timely in all of our communications. She made special arrangements for our arrival and departure, and assisted with transportation to and from the Airport (just 30 min away.) Donatella also provided a contact for local tours and made recommendations for attractions and nearby restaurants.
Chiara greeted our party on arrival and helped us during our stay and departure process. She was also very warm, welcoming, and quick to respond.
The apartment itself was as listed but far exceeded expectations. It was a comfortable size and layout for our extended family of 8. Not only was it beautiful inside and out, but conveniently located as well. The metro, restaurants, nearby market and shopping were all within walking distance. The neighborhood was quiet and felt safe.
The kitchen was stocked with beverages, snacks and fruit. We enjoyed the coffee very much and appreciated the special attention made for food allergies and personal preferences. The bathrooms had all of the essentials. The washer/dryer and iron came in handy as well.
This was our first Airbnb experience. Thanks for making it such a wonderful and memorable one! We can’t wait to return. Grazie Mille!