Andrea was very nice - when we told him our flight arrives early he said he will meet us earlier then the check-in time and if we need to find a place to put our luggage he will find a solution for us, after showing us the apartment he found the time to explain to us on a map where we are and how to get to the nearest supermarket, to the closest sites and gave us a phone number to order taxi in the day that we will leave.
The apartment listing had everything that was written including plates, cutlery, soap to wash the dishes, clean towels and bed sheets and also in general the apartment was very clean and in good shape. Andrea also told us that if we need anything we can ask him, but since the apartment was fully equiped we didn't need to ask him for anything.
The neighborhood was great - easy to find and close to the main sites and good resturants. Since we arrived at the apartment we got everywhere by foot, no need for buses or public transportation.