We didn't meet the hosts in person, but they had a person to welcome us and show us the apartment upon arrival. They also provided a small snack and tea bags.

The location was absolutely perfect! You step outside the apartment complex and see Palatine Hill. It's easy walking distance to the Roman Forum and Colosseum. We also walked to Vatican City and the Borghese Museum, but these were closer to 40 minute walks. They were really enjoyable though. The apartment is convenient to many different bus lines for those who prefer to ride.

The air conditioner worked well at night and felt great after long days exploring Rome. The bathroom had some mold in it, but everything worked well, and overall the apartment was very clean. It was very rainy and wet during our time, so that probably contributed to the bathroom's mold.

One problem we did have was when I requested a refund because our fourth person no longer was available to come. The host refused to provide a refund because of the cancellation policy, but then I pointed out the moderate policy includes a 50% return except for the first night. The host still didn't provide a refund, so now I have to contact AirBnB to resolve it...

Overall, I would recommend this apartment for those visiting Rome.