Teresa really went above and beyond to help us on our trip to Rome. We missed our flight from France and ended up getting another much kater flight which arrived around midnight. She cancelled our original taxi, booked another and waited up till nearly 1am to welcome us at the apartment and show us around. She was quick to respond and very helpful. The apartment itself is very secure and in an amazing location. Could not ask for better in terms of getting to the main touristy attractions. It's a little noisy but that must be standard in all apartments in central Rome.