Mikaela responds promptly, and on the day of our arrival Roberto was waiting us in front of the entrance door and he is also very kind person. The location is very good and very easy to find about 5 minutes from the metro station, also very close to Vatican. The room looks very clean and almost the same as on the pictures, it was also well-equipped and you can use a shared kitchen, too. Correlation between price and quality was great and we surely recommend it.