Marco was at the apartment to greet us and let us check in early so we could leave our luggage and start to explore Rome. He was very accommodating, and supplied us with a map, information about transportation in the city, and arranged for our ride to the airport at 5:00 am and even got up early to see us off! I was very grateful he even found me a charger for my phone to borrow until I could buy one, and even helped me use the wifi. He was always available to answer questions and was very organized with everything we needed. Marco is a gracious host!