Absolute nightmare, Deceitful, disrespectful and dishonest host.

Our holiday was turned into a complete nightmare and I was embarrassed in front of the whole family.
The host agreed that we could check out between 5pm to 7pm but she broke the agreement and woke the hole family up at 6am on the last day forcing us out. i called Airbnb emergency line but they couldn't do anything expect advised me to get a hotel and agreed to compensate me for a hotel up to $150 although the troubles and headache that was caused by the host cost us more than $400 (as we had to cancel all our plans just to vacate the house).
when we arrived at 10:30pm at the apartment the host was not there (a friend of her’s was at the apartment) he told us we had to pay an extra 106 euros as the costs fro cleaning, tourist taxes and late check-in was not paid on airbnb. (this is totally illegal as stated by airbnb, unfortunately i didn't know at the time) although i stated i had paid he wasn't going to give us the keys until we paid the additional money. After a lot of arguments and phone calls he told us we have to pay 25 euros for the late check in. as we were tiered I agreed and paid the him and got the keys.

The apartment:
the apartment is located in a very old building with an elevator that can carry only two people at a time. no natural lighting in the apartment. besides the beds the couch and other equipment are rusty and in some places you can find ants crawling nothing major. i would rate the apartment 3 out of 5.

I advise people renting from this host to take extreme caution and avoid her as she will turn your holiday into a compete nightmare.