My experience was positive overall - va bene! Amazingly, I had the entire apartment to myself because Laura is redecorating and upgrading! My room was large and lovely with a private bath and AC. The kitchen was small and functional. The common room was quite large and overlooked the main street; it also had AC. I loved that it had an elevator, and it was close to Termini Station and other sites such as the Colloseum and Santa Maria Maggiore Basilica. I loved the decor in my room and the private refrigerator. I also loved the gelateria across the street! They make their gelato daily from all natural ingredients; its owner and decor are charming as well! Laura was helpful, kind, and pleasant; as we say in English, "the salt of the earth," meaning a lovely, warmhearted, genuine human being! Molto grazie, Laura!