The hosts were awesome, they were very responsive and quick to resolve the issues that arose. We had a small issue with the WiFi when we arrived at the apartment, I contacted Marita to let her know and she was there very quickly to help resolve the problem. By the end of the day we were able to get the WiFi to work, we had to use the password on the back of the box rather than the password they had printed on the wall. The hot water also does not last long at all so you cannot take a warm shower for longer than 5 minutes. There also seemed to be some plumbing issues because the shower drain was plugged causing the shower to over flow and the bathroom to be flooded. But overall our stay was great, the location was amazing! Literally 5 minutes walking to the Trevi Fountain and about 20 to the Colosseum.