Tom was a great host. He responded quickly and helped resolve minor issues as soon as they came up. However, our stay was disappointing overall. The apartment was dingy compared to the photos. The bathroom did not have a doorknob on the inside, so the person using the bathroom needed another person to close the door for them. There was no shower curtain, only a tile wall that extended halfway down the shower. Because of this, water got all over the bathroom floor when someone used the shower, and there were no extra towels to clean up the floor. There was very little airflow in the apartment, especially in the bedroom/bathroom area upstairs, so our bath towels never fully dried out. There was an old fan on the inside of the shower wall, but when turned on, smelled smokey. The apartment did have a working washing machine, but no dryer. So again, our clothes stayed damp, even keeping them out on the drying rack for over 24 hours. Despite these disappointments, we were very pleased with the location. All major tourist attractions are within a 30 minute walk from the apartment.