It was a shame that we didn't get to meet Paulo however we were greeted by a lovely young lady on time who despite her limited English made us feel very welcome. An information sheet was awaiting us with details on local tips and restaurants which we used every night to our great satisfaction - Osteria la gensola in particular was a fantastic tip and only a few doors down from the apartment itself, which was incredibly centrally located. Loved our stay and would definitely recommend to all. Thank you!