Francesco was very easy to communicate with and was very kind and helpful. We’d booked the smaller one bed room and wound up having our flights to Rome delayed by a couple of days due to our airline having some issues. When I told Francesco about the delay in getting to his place, he was very understanding and empathetic of the situation. He upgraded us to the bigger suite as a way to help make up for the loss of 2 nights that we got delayed. He was extremely responsive and I never had to wait long for a reply. The room itself was great - its small, but it’s cozy and all we needed for our stay. There’s plenty of activities and sights within a few minutes walk, including some amazing coffee shops and restaurants for supper! The room isn’t super sound proof and so if you’re a light sleeper, a pair of earplugs for sleeping will help. We would absolutely stay here again!