This was by far the worst experience I’ve had in many years of using Air BnB. I wrote to Alessandro before booking to say we’d arrive late, after a 20:30 boat from Sardegna to Civitavecchia. He told us this was no problem. When the boat was delayed 30min, then the connecting train, however (very normal for Italy), he tried to charge us £20/hr to wait for us, and said at midnight he’d leave either way. This was shocking- nowhere in the listing was that stated, and in fact if he’d told us that in those first messages, we’d have booked a place with self check-in, no problem! Instead he stopped responding to us, wrote only one message “reception is closed” while we were already on the train to Rome, and didn’t answer our calls or those from Air BnB support. So we arrived in Rome late, with nowhere to stay, and an early train the next morning. It was a terrible and scary experience wandering the streets around Roma Termini at midnight searching for a hotel that could check us in and had space, with all our luggage in tow. This was absolutely horrible customer service and we were really upset by it. Perhaps his place is nice, but he is not. Please beware if you’re arriving to Rome with any kind of Italian transportation, which you likely are if you’re staying near Termini, in which case he may do the same terrible thing to you if your transport is just a little late.