Roberta was very helpful but not too hands on. Bottle of wine on arrival was a lovely touch.
Location was second to none, we walked absolutely everywhere, and her restaurant recommendations were delicious (especially Baffetto for cheap traditional pizza)!
The shower was more than a little disappointing, VERY low pressure and limited hot water, but other than that the flat was very clean and very cool.
The taxi Roberta arranged for us to get to and from Ciampino airport was really useful, although we were quoted €30 each way which was fine on arrival but on getting to the airport for departure the taxi driver, Claudio, insisted it was now €40. This was confusing, irritating and we felt rather ripped off!