We were arriving late at night so Fabio and his son Riccardo came to pick us up. They are sweet, polite and their place (the apartment) is really well suited for a family (I was traveling with my parents). They explained everything to us, and the house had the feel of one like our own. They were readily available for any questions/queries we had, and they gave us a quick overview of local transportation, the area around the house and what to do in the city. all in all, great stay. :)