From booking our stay, the hosts were always available and attentive to our needs. We arrived in Rome with 3 small children, 9 suitcases and later than we planned because of the flight delay. They waited for us to check in, helped us with all the bags, were very kind and attentive to us and gave us clear instructions about everything in the apartment. The apartment has absolutely everything that is stated in the description and for the children's joy, they left a case full of crayons for them to play with. We spent 20 days in a peaceful environment, clean, very comfortable, spacious, very well decorated, with a great Wi-Fi connection, excellent location and with shops around including a supermarket across the street, a playground, a bus stop just below and the subway within walking distance. The host was available at all times and was very understanding and kind during our checkout. Hopefully other families will have the same experience as we did. Thank you for everything!