Carmen was warm, friendly, helpful and gracious. The flat is centrally located, close to a metro and impeccably clean. There were 4 adults in our party and we were extremely comfortable. Carmen went the extra mile to help us with transportation to and from the airport and to explain how to navigate the city. We all definitely would use this Airbnb again!! It was lovely with everything we needed. Thank you Carmen. Marianne, Marta, Gyla and Margie