Fiorella was a fantastic host that was very responsive and helpful (sent on lots of pictures and instructions for self check-in that made it so easy! And she even let me check-in a few hours early). I had a few hiccups with the toilet not flushing and coffee machine not working but she came later that day to fix it. The apartment itself was cosy, clean and perfect for our week stay. It was SUPER close to the tram that was amazing for connections to the centre however very loud and could feel it in the apartment - absolutely not an issue with ear plugs and tiring ourselves out walking all day. It was perfectly spacious for 2 people (the bed is huge to share, but my friend used the sofa bed and said it was comfortable enough with extra bedding available). I'd absolutely stay again in a heartbeat, thank you so much Fiorella!