Lorenzo was a great communicator. He was very responsive to my emails. The location was amazing. It was a few blocks from the main train station in Rome. There were tons of cafes within walking distance. The apartment has plenty of space along with high ceilings in the living room and bedroom. Each bedroom had it own large closet and restroom. The master bedroom also had a large dresser drawer for extra storage and a desk if needed. The showers are very small but I think that may be typical in Italy as it was also small in a hotel we stayed in. The three air conditioners worked really well keeping the apartment very cool which was really important in the August heat. In addition, having a washer (along with drying racks) in the apartment was extremely helpful so we did not have to pack a ton of clothes. There was plenty of storage space. We did not cook at all so I did not check to see how the kitchen was stocked. The refrigerator kept our drinks nice and cool so I know that was working well. The apartment was remodeled but could use a fresh coat of paint. The wifi worked really well in all areas of the apartment with the exception of the master bedroom. That didn't really affect us though because were ready to sleep by the time we got to bed. The only other thing is that I felt it could've been cleaned a little better (felt a little dusty) but I also know I am a little crazy about that stuff so it is probably fine for most people. Overall, an amazing rental and I would recommend it to anyone looking for a rental in Rome.