Chiara was excellent with communication before, during and after the stay with useful recommendations on her info page. There were no major issues at all and the flat was great as a base for expeditions for 2 of us into the centre of Rome for 4 days. The clean, comfy bed was particularly welcome at the end of a long day! Nice shower too, with clean towels provided. We tried a mix of walking, getting the bus and getting the metro to get to or from the centre, all of which are very accessible from the flat - typically around 30 minutes to a given destination in our case which we didn't find a problem. The area is quiet and seemed safe/residential. Supermarket is right opposite, very handy, although we did not cook as there are so many nice places to eat in Rome. Overall a really good place to stay.