Claudia’s place was functional and very well located but overall a little disappointing. We had asked if it we could arrive an hour earlier than the normal check-in time, which Claudia said would be fine. When we arrived, we were left to wait in the street outside for over 20 minutes, after which we were let in by a lady who it later emerged was the cleaner; Claudia herself arrived afterwards with no apology for keeping us waiting for so long. It then became clear that we couldn’t check-in then but could only leave our bags and had to come back later once the apartment had been cleaned. It would have been helpful if this had been made clear earlier as we had planned to eat lunch in.
The apartment itself was decent enough, but many small things were missing or broken. This wasn’t apparent from the photos, which have been brightened—there’s nowhere near as much natural light in the living room. In the bathroom, part of the glass from the shower was missing and had been replaced with a kind of plastic wrap covering; the soap dispenser was broken and empty; there wasn’t enough loo roll for two days, let alone five; and in heavy rain, water dripped from the ceiling onto the toilet. The wifi network was unsecured (there was no password needed to connect) so we didn’t feel comfortable using it for internet banking, etc. In the kitchen, there were no tea towels; all but one of the mugs was badly chipped; and basic cooking essentials were missing (no pepper, oil, or coffee suitable for the stovetop coffee maker), so we had to buy our own. It’s a shame that we had to buy basic supplies ourselves—particularly hand soap and toilet roll—when we were only staying for a few days. Overall, this was not great value, but if it were better stocked, and with better communication from the host regarding check-in, it could be greatly improved; however, I will not be returning myself.