Lisa made me feel so welcome! My check in was quite late and it was no problem for her. The room is cosy and has a lovely vibe. It is stocked with fruit, snacks and drinks which was perfect upon arrival. You can also have a free coffee and croissant from the cafe nearby for breakfast. Lisa and I had many lovely conversations and she took me up to the rooftop terrace where there is a beautiful view. She even shared some delicious artichoke and wine with me. I felt really sad to leave after 5 nights of being really comfortable and content. The area is perfect too, within walking distance of everything! If i'm back in Rome i'll be back