Gianluca was very responsive and quickly accommodated last minute changes we had to make. The apartment was super clean and organized to make the guests feel cared for. It had everything needed and in good working condition. If your trip to Rome is to visit the historical sites this is an excellent budget location, at walking distance to the Coliseum and within minutes to metro and public transportation to take you across town. Him and his wife were very helpful and friendly couple that made themselves available for anything needed.