The location was very good and so was the apartment. Nice, comfortable clean and welcoming. The host was very kind and accommodating. However, the charge was overpriced. One could stay at a 5 star hotel in the same neighbourhood, same period paying GBP552.00 ($855.00) compared with £692.00 ($1,073.00). Furthermore you must ensure to mention not only the advantages but also facts such as that guests have to climb 108 stairs from street level to the door of the apartment itself. Although the host was very kind to arrange for our luggage to be carried up and down, not all of us are physically capable to climb 108 stairs 3-4 times a day.
Unfortunately, we also experienced a disastrous situation when my wife slipped on the internal steps between the living room and terrace, fell and consequently fractured two ribs. Apart from suffering an unimaginable pain we had to rush to hospital the next day, cut our stay by one day, travel 3 hours by train and car to a hospital near our home in Tuscany. She is at present on pain killers and will take 2-3weeks before her condition improves. I would like to know whether you or the owners have insurance to cover such or similar accidence. Also whether, under such unforeseen circumstances a partial refund is offered.
J. Eisenberg