Michele is an excellent host, very professional, and followed through with everything including airport pickup/drop off. The 4th floor apartment (yes there's an elevator) is in an excellent neighborhood of Tresteverde with the convenience of the tram/train 2 minutes from the apartment (only 5 stops/15 mins from downtown . . . but walking through Tresteverde is just as nice!). There's a fantastic pizza restaurant and convenience store steps from the front door. We had a great time and I would not hesitate recommending this apartment for your stay in Rome.