Valerio was very quick to respond and he let us drop off our luggage at the apartment before the official check-in time. Which was very helpful. Overall the apartment was in good shape and clean. However, there were a few things we were not happy about. Most of the cups and plates very dirty with dry food and oil stains. We had to re-wash everything we used. There were also ants crawling on the kitchen counter and we did not have a sponge to wash the dishes with. To end on a positive note, there is a great coffee shop/bakery about 1 min walk from the apartment.