Sabrina is very quick to communicate. She is in the area and is willing to help if needed. The location and price of the rental is very good. The AC works well (except for the broken remote) and the water pressure is good (but the shower is slow to drain). The wifi worked very well for us. This is a good place to sleep and get freshened up. It was good for our trip as our reasons for being there were to explore Rome, not stay in an apartment! Being so close to the Villa Borghese was amazing, and the neighborhood is a great reprieve from tourists.