Let’s start with the positive. It has a great location near the centre of Rome and it’s attractions. The check in with Nadia was smooth and friendly. However we choose this place partly based on the balcony breakfast offered. However upon check in we where told Lauro was not here and given vouchers to a small nearby busy commuter cafe with few seats. We never got to even see the padlocked balcony. One croissant and small coffee at the local was not really satisfactory. Also we found the room lacking. The internet was poor and unreliable, a dripping tap in the bathroom could not be stopped and the spare pillow in the cupboard was dirty and had no cover on it. Finally the hot water ran out after just one short shower each day. We have stayed many places and felt some of these basics let it down and could and should be improved upon. The whole experience left us quite disappointed.