We were welcomed as soon as we got to the apartment and had great communication throughout the entire trip.
The apartment is very nice, halfway between the Vatican and central Rome. There are small markets, cafes, pastry shops very close, and a great restaurant downstairs. The kitchen is well stocked and has everything you need.
Clean sheets, lots of pillows and enough towels!
We will definitely consider staying here if it's available next time we're in Rome.