This place is in a great location! Beautiful views of the Trevi fountain! Close to restaurants, shopping, and within walking distance of many attractions!
Very clean and spacious and bright! Bathrooms are very small with extremely small showers!
For check in- we had sent a message beforehand of when we would arrive. The day of I sent a message saying our train was 10 minutes late and would meet at the place about 10 minutes late. They thanked me for the update. When we arrived we had to wait outside for 45 minutes for someone to meet us. I messaged 3 times with no response and then called. I was told the person was up in the apartment checking on things and would be right down. 15 minutes later called again and was told the person wasn’t there and got held up and another person would be there in about 10 minutes.
When we went upstairs at 15:30 the cleaning staff had just shown up to clean. We left our luggage inside and left while they cleaned. Check in is 15:00.
When the host was showing us around the unit, we asked why the air conditioner in the bedroom wasn’t working he said he would look at it. Eighty degrees outside. When we came back the air conditioning wasn’t working and had to message and the next day a technician came out to fix.
Responses from host were very slow and many times did not respond, when we had no hot water or electricity.
Overall it was a great place to stay, and I would have given it five stars if their check in and communication were improved!