Rossella was great! She is so welcoming and kind. We had our own room and bathroom and it was super clean. Linens and towels provided. The location isn't exactly in the city centre which we knew before getting there (about 20-30 min) but it was easy to get there via public transport and there are a lot of restaurants, cafes and a museum in the area. Breakfast was good as well, she gave us traditional Italian items so it felt pretty authentic! I definitely reccomend staying with Rossella.