Roberta was a lovely host. She was there to meet us on time and was very kind. She showed us around the apartment, explained everything very well, gave us restaurant recommendations and even left us a welcome gift. She helped us arrange transportation to the airport as well. The apartment was located in a great location, right by the vatican and only a few blocks from the metro. This apartment is located on the 3rd floor but there is a small elevator. The apartment was as described. The only issue we had was that the shower closest to the entrance leaked quite a bit during showers even with the doors shut so it made a bit of a mess. It was easy to clean up with a towel so not a problem. Overall, it was a great stay!