This apartment is in a great spot, and affordable. But the Hosts weren't accomodating once we arrived and needed servicing. We arrived to find unclean underwear hanging in closet. Bought that concern to their attention, they never apologized for that.
Television in bedroom never got cable signal in spite of their successful attempt. We never got TV to work.
Woke up each morning to saturated towel from air conditioner leakage. I requested repair. Host said they fixed by emptying a tray that held water. But unit continued to leak after their visit. Frustrated and tired of reaching out, we just endured a wet floor daily.
Woke one morning to small bumps on forearm. Itchy and red, I inspected bed with flashlight. Spotted small black specks that looked like skin from insect. Unsure, slept on sofa last night.
Upon leaving asked Host to accommodate our inconveniences. Sent pictures of bed bugs, forearm, and wet floor. Requested a partial or full refund to help. The only response was a denial with a question asking my husband and I if we had a cheap airbnb that we hosted? Totally confused by that response, I escalated complaint to Airbnb.
I would have been a lot happier if the problems we had were all addressed better. I don't recommend this place. No matter how many happy past guests there may have been, each guest should be treated with much respect if they plan on keeping good ratings. We didn't need a smart remark, just wanted a more sympathetic and understanding host. ☹