Staying in this gloomy and dark hovel at via Firenze 11 in Rome was traumatic. One room had no heating or air conditioning at all and a blind window overlooking the septic pipes and sewerage. How can people be accommodated in a room that could rather be used as a hiding place or tool shed. This den was as cold as a doghouse. The Opera Suite room also had a view of the wall. We were disturbed by the very loud roar of the engines installed just below the windows and the roar of the septic tank shredder in the toilets. Couldn't sleep at all. There was a sewage stench in the apartment. The duvets had probably not been washed for ages. WE ARE VERY DISAPPOINTED! It was the first and last time. We will no longer use Airbnb services. Unfortunately, very negative opinions on the Internet about your services have been confirmed.
We have pictures and sound recordings to prove it. Unfortunately, the stench could not be recorded.
Requesting the amount for transport reservations is impudence and an