The apartment is very comfortable, quaint and convenient for a couple with two children (nice pull out sofa bed in the main room). The apartment is charming and gives a very nice feeling to your stay in Rome. The location is excellent—quiet but central—and the air conditioning certainly helped in late June! We did not spend a lot of time in the apartment, but we slept well and enjoyed the mornings there. Olivia’s driver, Mr. Florido, who picked us up and brought us to the airport, was timely helpful and personable. The lady, not Olivia, who showed us in was lively, likeable and kind . Communication wasn’t perfect, we never did get the copy of the rental agreement we were to sign or the receipts we expected and requested.