Nino and Jossette are very pleasant and quickly responded to messages. Nino was waiting for us when we arrived. The interior of the apartment building is very nice as are the accommodations. The neighborhood is covered in graffiti and when we stayed it was noisy at night, however we don't live in the city so it was probably more noticeable to us. The apartment was large and pleasant and met all of our needs. There was a nice supply of dishes, an espresso machine, an "american " coffee maker and a clothes dryer, even soap, shampoo and coffee were provided. It is a convenient location with 10 - 15 minutes walk to the train station or the metro. We would stay here again.