Fabriano was most helpful before our stay and had checked our flight arrival time. I just sent him a text when we got on the train at the airport and he was waiting at the apartment when we arrived. He gave us a great overview of everything and provided us with helpful advice regarding local places to eat and things to do generally. The apartment is amazing and looks even better than the photos- everything works perfectly and it has been so well designed- pure luxury. During our short stay Fabrizio sent me a couple of texts to check we were OK and didn't need any help with anything. He found out where we could purchase tickets for a football match we wanted to go to! The neighbourhood around the apartment is nice, it's quiet but there are plenty of eating places. It's not far from the main station and easy to walk to all the major sights so a good location.