I will Start by saying that we traveled around Europe for a month and she was The only one to treat us like that. She charged 20€ extra for late check in wich we know about, but then was rude because we where late, and we arrived exactly at The time we said we were, then takes pics of our pasports, but That's not all, she charged CASH (when you are traveling Europe for a month, The cash you have With you is very valuable) 3.50€ peor person per night, because she said she has to pay taxes!!! Everyone does!!! She should imclude that in her prices!!!!. Any way. She should be nicer and more consider and not charge "taxes" OR just included. Do not recomend The experience. It's a pitty, because is a beautiful and well located place.