Overall, quite good. Our hosts were very responsive to messages and helpful in person. They were very accommodating to requests, such as dropping off baggage before check-in. The room looks almost exactly like the picture. My only gripe is the neighborhood, because it is a bit rundown and far away from the center. However, this place is close to the terminal, and less than 10 minutes away from the Manzoni Metro station, which gets you to most of the tourist attractions in Rome (e.g., Vatican, Trevi Fountain, Spanish Steps). I would recommend this place.