Paola & Claudio were sweet & quick to respond.
The apartment location is great with easy access to authentic dinning options as well as a grocery store around the corner. There are even shopping stores around the corner.
Be prepared to walk off all the great food and pasta as this apartment is on the 4th floor (technically the 5th if you count the business level). While there is an elevator, be prepared as it is very small (only a single person fitting at a time). Claudio was great and scrunched himself in with our carry on suitcase :) but it's worth noting, the stairs are very steep, narrow and plentiful even if you manage to get fit yourself and luggage in the petite elevator there are still quite a few steps to reach the apartment door and even more when you get inside the apartment. Again, great to work off all the yummy food but worth keeping in mind when getting up and down.
If you want an authentic Italian experience, this place is great however, the few things I would have liked to change include attention to detail. Specifically in relation to the size and cleanliness of the bathrooms and washer. It's an older place, which is part of its charm, however the hallway bathroom is very, very small (similar to the size of an airport bathroom) and both restrooms and the washer could use a TLC via a little elbow grease to make them usable. The hallway bathroom was essentially unusable as was the washer. Luckily, we hand washed our clothes and hung them out and were fine and if you really want to can share the master restroom.