Roberto was very friendly and gave us lots of advice about where to eat and how to get to various places in the city. It was easy to get in contact with Alessia or Roberto when we needed to and they helped us getting to the airport. The flat would comfortably fit 8 people, and has great kitchen facilities . It's a great location - within half an hour walk of most landmarks so if you're looking for a central location I wouldn't recommend this enough. There are supermarkets, restaurants and panini shops just downstairs nearby so eating isn't a problem.