The apartment is nice but the host was so rude to us on the day we left it really spoilt our stay.
We asked if we could leave our cases in the apartment in the apartment for a few hours after check-out, which she said was fine. We left the apartment clean and tidy and vacated before check-out time. We arrived back at the agreed time to pick up our cases.
The host opened the door with a face like thunder, greeted us coldly, angrily demanded the keys (which she’d told us to hang onto until we came back for the cases) then verbally launched into us.
It seemed the cleaner had taken the bin liner out of the bin and left it on the kitchen floor and something had leaked out.
Darya was convinced it was wine, even though we assured her we hadn’t put wine in the bin (why would we?). Even when we pointed out that we’d left glass bottles on the counter outside of the bin for recycling she still kept saying there was wine in the bin.
We were so stunned and taken aback we didn’t know what to say and just got out of there as quickly as we could.
We realised later we had put some red berry teabags in the bin, so I guess some red liquid must have come off those. In any case, it’s not reasonable to be angry at guests for putting rubbish in a kitchen bin. It was the cleaner, not us, who took out the bin-bag and left it on the kitchen floor where it had apparently leaked.
I don’t know if she was having a bad day or what, she seemed fine previously, but this experience was horrible. I’ve never been spoken to like that during a holiday in my life. It ruined our last day in Rome and I was upset all the way home.