Francesco greeted us outside of the apartment building and helped us with our bags. He is very organized and had maps ready and different tourist information available for us. He gave us recommendations, had the refrigerator stocked with water, juice and snacks. This was our last stay before ending our vacation and Francesco helped make us feel taken care of and we did not feel like we had to worry about much while there. He even scheduled a cab for us to take us to the airport at 4:30am!