Wonder communicate fairy promptly but they don't put customers first. I mistenly booked inaccurate dates and was not offered the slightest bit of mercy, empathy or anything that showed they put customer service above making a dollar. I asked for a partial refund that I would contribute to a future purchase and was still denied. I wasn't even allowed the cleaning fee returned for a rental I never used because I had mistakenly booked the wrong date. No cleaner needed to clean a room that wasn't used but this small fee wouldn't even be considered to be returned. I own my mistake and if you don't make it you’ll probably have a great experiences but seeing companies at there worst is the best way to see their true colors.