My family spent 8 days at Ciao Bella over the Christmas holidays. Our stay was perfect-a home away from home! Floriana provide us with clear directions to the apt, various travel options and the cost for each-- very helpful. Floriana was at the apt when we arrived, provided maps, useful info such as the nearest grocery store etc. the apt is as you see on the websight, it truly has a homey, cozy feel, nicely decorated with beautiful artwork. The location is within walking distance from the Coloseum, forum, Termini station and many excellent restaurants. I would definitely recommend it.