My family and I stayed at Chiara’s apartment for a couple of days. The neighbourhood was really cozy with cafes, restaurants etc. it was such a nice area of the city :-)
The apartment was nice and roomy, but some of the plates were dirty, the cleaning lady forgot to put out the toilet paper and kitchen towels, the washing machine got black stains in the soap drawer (mould?), it was almost impossible to open the cabinets and the kitchen wasn’t that clean.
The communication was good though, and they replied really fast.