Laura and Max were on vacation themselves when we were passing through, but were still very communicative through messages leading up to and during our visit. Their stand-in, Diego, was very helpful and informative and left some drinks/snacks/coffee for us and also kindly scheduled a pickup for a taxi for us to the airport. The apartment is great and though it is a bit outside the city center, there are buses/trams close by and it was nice to see a less touristy - though still with lots of restaurants, cafes, etc - part of town. We recommend the tapas place down the street for a quick and inexpensive meal!