Terrible experience! One small air conditioner in the living room can’t cool off the entire apartment ! Air conditioner in the bedroom is NOT working ! I notified Riccardo on my 1st day of the arrival about the problem ! He told me that he will fix problem next day on August 16 , however on August 16 and 17 he didn’t reply to any of my calls or text regarding air Conditioner! On top of everything on August 16 air conditioner in living room died ! With the heat in apartment it was terrible experience for all my family !! Riccardo didn’t try to fix the problem or respond to my text regarding the air conditioner! Also there is no fan or air conditioner in the bathroom or kitchen .
Also , the Apartment is located on the top floor under the roof and therefore it’s extremely hot in every room ! When I asked for partial refund , Reccardo start accusing and attacking me about garbage bag that I left in the kitchen’s garbage container !! Obviously it’s not my responsibility to take garbage bags with me especially If I paid over $80 in cleaning fee !! My vacation is ruined ! The host is rude and unprofessional! The bathroom towels old and dirty ! Pillows and mattress is very hard to sleep on ! Staircase is outrageous!! The location of the building is located on dirty street with piss and shit buy the front door and there is also piss and shot inside of the building on the stairs ! Terrible ! Terrible experience!