They worked out my check-in in 30 mins or so for which I was really grateful.
The lady who welcomed me was really nice, easy to communicate and walked me through everything very quickly.
I asked about the A/C unit and was told it was broken. Instead they were so so kind to bring me a mobile A/C unit which was so essential with this weather.
I asked to extend my reservation but it wasn't possible. Instead they spoke to a friend of theirs who offered me a room for the same price across the street.
Thank you for everything!