My wife and I met Andrea outside the apartment building when we arrived from the airport. He was very welcoming and friendly. He even carried our luggage for us which was quite heavy. The poor guy was panting when we reached his apartment! The apartment is as you see it in the pictures. It is clean and comfortable. The kitchen has all the appliances you need, including a juicer. It also has children's plates and cups which is very considerate of him, for families who come with kids. He also supplies sufficient tea, coffee, sugar, salt and even olive oil and balsamic vinegar. The only thing missing is an oven. There is also a washing machine and detergent but I don't think you can do any laundry since there isn't a clothes line or a dryer. We loved the warmer that is just above the toilet sink that blows out warm air. Great during autumn/winter. We didn't realise that the hot water for the shower is from a water tank in the apartment. My wife innocently used up all the hot water during her first shower in the apartment and I had to shower cold! We cleverly rationed the hot water after that. It's just about right for 2 people showering one after the other. Andrea also provides the name cards of reataurants and gelaterias that he recommends. We personally liked the restaurant Da Enzo and Gelateria del Teatro. The apartment is also well located, just a short walk away from Piazza Navona and many eateries. There is also a small but adequate supermarket just a stone's throw from the apartment building. On the whole, it was a good 4 night stay for us.