Unfortunately, we had an unpleasant check-out experience in Valentina's place. Until that, everything was good. It is a very clean place. The location is within 10-25 minutes to all sightseeing places in Rome. It is surrounded by many good restaurants. Our trip was in winter (December), so you could feel high humidity (smell) every time when you entered the house from outside. Every day, around 9-10am the house bell rang, possibly by some street advertisers, which was very irritating, but this, of course, could not be under Valentina's control.
The water (both cold and hot) was cut in the last morning but we did not know at what time it was cut. We could neither wash faces nor brush teeth. Valentina said that there were technical works ongoing on the street but she did not warn us about this before.
Check-out time is 10am. We asked for extension for one hour. The house had to be cleaned for the next guests, so Valentina rejected this request, which is understandable. Valentina's assistant arrived with the next guests at about 10:30am and asked if the guests could leave the luggage inside, so we said yes without any problem. However, the assistant entered the house with guests and suitcases and remained inside explaining the house rules to the guests while we were still there. We had almost finished packing and were ready to leave, so we asked if she could speak outside and give us 5 more minutes. The girl responded that the check-out was at 10am and that we should have been out by this time. The way she spoke and her voice tone was very unpleasant, displeasing and inacceptable, to which I objected in the same manner.
No matter how great is the place, eventually, it is a good personal attitude that matters, and we did not have that in this case. I hope future guests will be treated better.