We contacted Michele the day before to let him know what time we would be arriving 1.30-2pm. We arrived at 1.45 & contacted mob. We then waited 40mins in the heat & a busy little alleyway. When we were taken in the apartment it was a terrible mess. The cleaning had nt been done. The previous tenants had left the apartment in a pigstye, we then had to wait til 6pm before we had a clean apartment . after our dreadful check in the rest of our stay was great. The apartment was lovely & location is awesome.