The apartment wasn't ready for primetime. We were the first guests, and while it was clear the team had made their best efforts to make the apartment ready, the AC wasn't working in the bedrooms, rendering the unit nearly uninhabitable in the Roman summer heat (we camped out in the living room where the only working AC was turned on). In addition, the apartment was missing many basics, dish soap/sponge, coffee, etc. On the positive, with a little TLC, this place will be a great place to stay once the ACs are taken care of -- the location is awesome, and the apartment is pristine. The management company is super responsive and they promptly refunded partial amount of the money we paid for the inconvenience caused by the AC mishap.