The place was even better than the photos. It had everything we needed, was playfully decorated, and was very clean, quiet and comfortable. Luca was generous with his assistance, providing a variety of alternatives for us to choose from. We loved the neighbourhood, out of tourist areas, next to parklands and very close to a fruit shop, patisserie and an excellent restaurant, where we were made to feel welcome despite our extremely limited Italian.
We weren't sure of what we wanted to see in Rome, just wanted to wander the streets and soak up the history and grandeur. Luca suggested routes for 3 days sightseeing, which worked beautifully for us. It's 30 mins by tram from Roma Termini and we learnt to use the trams and metro to get around. We made use of the washing machine (detergent was provided), which was very handy. Highly recommended.