Francesco was very welcoming and helpful. Goggle maps took me to a wrong location (close, but .5 block away). When I messaged Francesco about it, he immediately came & helped me. He gave me a map and suggestions for getting around. He gave me a voucher for breakfast at a nearby restaurant. The place had recently been remodeled and smelled new and was perfect. I was the first to stay in my room and loved it! It was two blocks away from the train station and buses. The air conditioner kept the room very cool. I had some trouble unlocking the front gate.