AC was not working for the first few days of our trip. Thankfully, the temperatures were not as hot as expected, so we could leave windows open (lots of street noise - but there was a holiday that week). Host had a fan available for use and they fixed one of the a/c's after a few days. However, I would've appreciated notice prior to checking in as we did select this flat for several reasons including a/c. Host overall had great communication and easy check-in, so it surprised me they did not send a note. The host has an app that allows for communication and/or Whatsapp. Location and neighborhood is GREAT - we enjoyed the local restaurants and easy walk to a few grocery stores. We felt very safe/secure in the building & neighborhood. Easy walks to a lot of places while staying away from the Rome crowds. The stairs were tough for us as we had some luggage. Sweet Sylvia who was there for check-in was so nice to help us with our bags! Host left detail books with neighborhood suggestions. A quick walk to taxi stand - which had taxis available at all times.