Andrea was communicative throughout the whole process: rental, check-in and check-out. He was prompt, friendly and informative. He had a colleague meet us at the flat when we checked in, and this gentleman (Emmanuel) was great. He gave us a thorough tour of the enormous flat and showed us how the various appliances work, how the rubbish is separated and answered all our questions. He also provided his own contact information in addition to Andrea's. The property itself is incredible. Like staying at a well-off restive's home in Rome. It's spacious and provided more than enough space for six adults to at once feel at home, to interact with each other but also to have privacy when desired. The beds were comfortable, the showers were powerful and hot water was plentiful. The locations as also great: just a short walk to the metro, to several museums, Trevi Fountain and many other sites in Rome's Centro Storico area (the Forum and Coliseum are also easily walkable). Overall, the flat offers a great experience for a family or a large group of friends to enjoy Rome while feeling at home in a warm and large space.