Our stay at Aenea's was not terrible, but not good either.

We walked from the train station to the Aenea's (about 4 blocks of not the nicest part of Rome) and found the building it is in. No sign, just a labeled buzzer in a big building. We buzzed and waited on the street. No response. We buzzed a few others and no one came. So we were standing in 100 degree weather with our luggage in a not-so-nice area for at least 15 minutes before someone came to let us in. When he finally got there he thought that was great timing! Then he watched me carry my suitcases (as opposed to helping) up the stairs into the building. We got checked-in and went to pay the city-tax, but he had no change so it was on us to spend the right amount somewhere so that we had exact change to leave in our room with a note for the housekeeper to take.

The room was clean and as described . The housekeeping was done daily and fresh towels as well.

There was air conditioning - but it was not on when we entered and the room was very warm. It took until the next day to finally cool. We left it on when we went out in the morning so that it would stay cool for when we came back around lunch. The housekeeper turned it off. When we returned we could not turn it back on. It just made a clicking noise. So I got up on a stool and had to clean the filter (filthy!) and fiddle with it to turn it on again. This problem was enhanced in that there is nobody at the B&B. So if I wanted them to fix it, I would have to make an expensive international call on my cell phone and then wait for them to come do it. Every morning we left the air conditioning on so that it would be cool when we came in hot and tired from the 100 degree heat, but everyday it was off and I had to stand on a stool with a pen to get it on again. Frustrating.

The bathroom was also rather clean and nice. However, water temperature in the shower is a moving target. It can go from cold to scalding hot to cold again without moving the lever!

Breakfast is on your own in the kitchen area. No way to make coffee except Nescafe instant until the last two days when they put an espresso maker in the kitchen (much better). Breakfast consists of cereal, toast and a prepackaged pastry thing. To me it doesn't qualify as a "Bed and Breakfast."

Not much for customer service here. They let you in and check you in, and you don't see them again. No one actually works where you are. When you leave, you just put your key on a desk and walk out. They were also unable/unwilling to accommodate a late check-out as our train was not until 5:20 pm and check-out was at 12:00. We had to leave our bags in the common area - a bit disconcerting, but everything ended up being OK.

Overall, it was a decent bed in Rome close to the train but I think you could do better for the same price. I like to have service that comes with my accommodation and that is not here. This is a bedroom and nothing else - which may be great for some. Just not for me.