The apartment location and person who greeted us was great, but we were disappointed in the apartment itself. The kitchen cabinets didn't all open and close right, the dishwasher was full of dishes that were not clean and didn't seem to get clean even after running, there was only one wine glass, one side of the sink would not drain water and the new coffee maker on the counter was still in the box. The lighting was very poor in the living and dining room and also in the entry way and in one of the bedrooms there was only the night stand light. We saw a cockroach in one bathroom and the toilet seat in the other was not secured. When ironing it took 4 try's before finding an outlet that worked. Overall we were very disappointed. The place needs updating and/or the price needs to be decreased a lot.
Unfortunately, the car service back to the airport that was confirmed multiple times did not show up and we could not get ahold of anyone. Rome was lovely, but the apartment was not.