We felt like if the place was not taken sufficient care of. I must say I am very surprised by all the positive reviews and people talking about cleanliness, comfortable beds, coziness etc. this is certainly the worst experience I have had renting an airbnb. Far from clean and coziness is not a word that could be used for this property. The beds’ mattresses were cheap and very uncomfortable as per my expectations.
Below, I have tried to list a few positives and negatives from our experience:
Positives:
- It was extremely easy to communicate with Andrea. He was very responsive and some of the recommendations he shared with us came in handy.
- Spacious
Negatives:
Cleanliness - the fridge was dirty, the ice-box didn’t spit ice because it was all frozen from the inside (one massive ice cube). Now that could have been a one time thing but I feel it’s not and reading further you will find out why.
Sheets had stains of bleach and the towels were very tiny (we stayed for 4 days and left 400 €, I think you can at least manage to put proper sheets and towels for your guests).
When we got there, there was no toilet paper (and we had quite a situation there). I must say we informed Andrea about it and he managed to provide two rolls in within 2-3h. Still, very inconvenient.
The apartment had a few lights that didn’t work within which the main bedroom light, and one of the night table lights didn’t work either.
The hot water was coming and going, and this was super annoying.. because sometimes it will be gone for 1-2 min.
When the neighbors from above watched TV it felt like if they were watching TV in our living room. Overall, the walls do not isolate very well. Snore could be heard through the walls, as well.
The balcony was dirty and when we got there and did laundry we had to pick some sheets and towels that were hanging from before. Now, it seems like a small thing but when we are there for just 4 days, that’s the last thing I want to do..
We got into an argument with one of the neighbors because to check in you need to open a box with a code which gives you access to the apartment’s key, that’s been placed by Andrea and attached to the ramp for entering the building. What the neighbor was arguing was that this box was placed there without the permission of the community and should be removed immediately. The issue is that the man didn’t understand that we were just renting nor he knew anything about Airbnb but there we spend some 30 min arguing with him… there we go again, instead of enjoying our vacation we were dealing with matters that should have been resolved by Andrea.
The place is in some sort of a centre but a centre in the outskirts. Walking distance to the coliseum is probably around 1.5h, by bus ~30 min.