This was our first time using airbnb and after this experience will definitely be using it again.
The apartment is in a superb location for exploring on foot the sights that Rome has to offer and the one time during our trip there was torrential rain the nearest Metro stop was only a short walk away.
We only needed to speak with Monica once and that was on arrival but she did say that if we needed help with anything then we could call any time.
The apartment itself was kitted out with everything and more that we could have needed, was great to return here after a days worth of exploring - would definitely book again if we visited Rome again.