We loved our stay! The entire process was simple and Angela's communication was great. We arrived in Rome and Angela arranged a driver to pick us up from the airport. From there we met Micaela, who checked us in and showed us around. She was lovely. The loft apartment is just as pictured. It is clean, comfortable, and has everything we needed. The terrace is stunning and such the real gem of the loft. Although it is just off a busy street, it is quiet. The location could not be better as we walked everywhere and access to the apartment is very simple. I was very pleased with our stay.