It's the best experience I ever had! My wallet was stolen in Milan, so I applied for a new credit card in Rome and landlord accepted to send the card to their house, which helps a lot! And then, we found our phone charge line was broken, asked for help, landlord went to buy a new one for us! We are so grateful for all the helps they provided! And the apartment is just next to Colosseum, perfect location! Early check in costs 15 euros. In a word, I won't forget the friendlyness provided here!