Federico and his team were great. We had some technical issues with our US phone in Rome and missed an email letting us know we could check in early as we requested, so we went to the office instead of the apartment. Then we got ourselves turned around and lost (2 blocks from the place). They sent a sweet guy to collect us and deliver us to the apartment. It's the perfect size for two people. It's right near the coloseum, just off a main road so if you're not a city person, consider ear plugs. It's just your average city noise. Things were clean, everyone was helpful. We had a great stay. Take their recommendations for food.