The room is very accurate to the pictures and description (aside from the wifi being very spotty). Room with a private bath was very nice as the apartment is shared among other guests. Never spoke or interacted with Liviana but check-in (at a hotel around the corner) was fairly simple. This set up made for a very independent stay. Perks were a maid came and cleaned the room each day, additionally we were provided free breakfast vouchers for a cafe around the corner which was absolutely amazing and am grateful for that. Additionally the location is great being near Termini and you can walk to all major landmarks within 20 minutes. All in all recommendable place!