The check in was really easy, instructions very clear
The accomodation was pretty big especially the room
We didn't like the bathroom, quite dated, the toilette seat should be replaced as it was broken, same for the shower head
Mario has been very responsive when the power turned down in the flat explaining what we should do very quickly
The neighbourhood was pretty dirty for my expectations, the area seemed quite secure, we have found some groccery stores and nice restaurants within a few hundred meters. However to come from the downtown you have to go through the Termini station area or under a bridge and I didn't feel that secure crossing it especially at night.