Francesco is really friendly and is very willing to answer any questions you may have about rome! I had an easy time communicating with him. As for the room, I was happy with the water pressure and warm water - it was very satisfying after a long day of travel. The only thing I was abit unhappy about was that the walls were thin. I could hear my neighbours (talking or when they drop stuff onto the floor) and that gave me a hard time sleeping. But if you aren’t such a light sleeper like me, I’d say you won’t have a problem falling asleep:) overall a great place for the price you pay! Excellent location too