Well, this place had many amazing reviews so we're not really sure why we had a rough stay here. It began before we checked in, they asked if we could arrive early because they had plans yet we being visitors to Italy obviously had plans as well. We did not intend to be in Rome early, actually we did not want to be there until 6 or 7pm. We were buying our train tickets as we go so we had this freedom. However she asked us several times when we would arrive so they could leave the area. She said it was her birthday which is fine but funnily enough August 6th is also my boyfriends birthday we were celebrating that day and we changed our plans because of the pressure we felt and we still needed a place to sleep. Once we arrived it was a bit of a walk from the bus stop to their place and we had heavy luggage though that was kind of to be expected I guess. They helped explain the city and left quickly after. Immediately once we tried to connect to wifi it would not work. Because I didn't have good service (even though I have an international plan) I could hardly send her a text asking her what to do because of the wifi. We told them of the problem the next day at breakfast (which was very delicious) but it still was not fixed. For our two day stay both times when we wanted to start our stay we had to walk at least 3 blocks to mcdonalds just to use wifi to plan our moves for that day. This place was clean and they were kind but it wasn't an enjoyable stay at all without a way to communicate or use internet for our plans.