Giovanni and Luigi were great to deal with. Luigi is the one that will communicate with you and he was pretty good about getting back to you fairly quickly. Location was great! Maybe a 3 min walk to the Vatican. Apartment was just like the pictures and was very clean. We wore earplugs and had white noise on our phones so night time noise was not an issue for us but it could be for those of you who are light sleepers. Kitchen was well stocked and we loved being able to sit on the terrace. Also loved that there were plenty of towels in the bathroom.