Mad was amazing and so was her flat! We spent two days in Rome and it couldn't have been a more perfect trip! She allowed us to check in early since no one was there before us, gave us a map and gave us restaurant recommendations. There was coffee, some cold drinks and snacks there waiting for us. The flat was very clean and looks just like the photos! I loved that there is two gated entrances to get to the door of the flat which are locked at night, we felt very safe in the neighborhood. We would stay here again for sure!