This was a wonderful place to stay in Rome! Communication was great and check in was super easy. We did have to pay an additional 35 euro fee for having a late check in, but it was worth it to be able to check in as late as we did (around 10pm) and have someone waiting in front when we arrived to show us in and show us around the apartment. The apartment is beautiful and very clean. It felt like a hotel (complete with brochures and recommendations of where to go in the area!). The AC (which we did not know the apartment had!) was an absolute lifesaver in the summer heat. We were even able to arrange for a car to pick us up from the apartment and drive us to the airport on our last day (though we opted not to pay for the luggage storage even though we had to check out before we needed to go to the airport, and instead sat at a nearby cafe for a few hours until our transfer arrived). The location was great as the neighborhood was quiet and not too crowded, but was walking distance from bus stops and metro stations that went to all the landmarks we wanted to see. There was an additional city tax we had to pay in cash upon our arrival (3.50 euro per night per person) so if you're considering booking this apartment, just be sure to include that additional cost in your travel budget. While the additional tax did make this apartment a little more expensive than we had initially hoped, it was well worth it for such a well-kept and nice apartment with such efficiency and professionalism from the hosts. Overall, we definitely recommend staying here and we would hope to book this apartment again should we return to Rome in the future!