Headline - clean but undependable.
Oriana Homèl’s rooms are clean and thoughtful (first AirBnB to have slippers). Their team is also responsive. HOWEVER my brother and I paid for a 2 bedroom apartment. When we arrived to check in, we were brought to a different building than the confirmation email had sent and given a 1 bedroom apartment. This switch of apartment was done without any heads up or mutual agreement that this change would be OK with us beforehand. It was dishonest.
We were left calling Airbnb at midnight (we had to be up at 6am the next day *crying*), and had to find another accommodation to then check into the next day. This was extremely stressful because 1) prices are crazy for day-of accommodation and we ended up paying more for one hotel night than two nights at the Airbnb 2) we had to change our schedule to check out of the Airbnb by 11am and into our next hotel 3) I had a work call that I thought I would be able to take from the Airbnb and was scrambling to find wifi/a quiet spot the next day.