Great spacious apartment and as pictured with 1 free load of laundry done by their staff.
Location was a little bit of a walk, but did not impede on our adventures.
Only negatives were the hot water was not always hot and one night wifi had issues.
Pros:
Extremely responsive
Complimentary amenities such as map, tram tickets, and 1 morning breakfast with juice, milk, and pastry.
Soap
Free weights
Sound system
Large bed
Very clean
Loved the stay.