Francesca is very welcoming and hospitable. She is very organized and leaves a lot of instructions, and she is quick to respond if you reach out with any questions.
The location is very near to Vatican City and within comfortable walking distances to many other sights, or near to buses. There are also many walkable restaurants nearby and a small grocery store. The elevator is very convenient and helps if you have heavy luggage!
The space was perfect for my husband and me, and the balcony is wonderful (although we only got limited use because it was so hot during our visit). There is a washer available, but no dryer, so be prepared to spare time to hang dry your items if you use this option.
Overall, a very comfortable stay!