Luisa was a wonderful host! She arranged for a driver to pick us up to and from the airport. What really helped us out was a personal book she made for her guests. The book contained several pages of restaurants Luisa recommended. This saved us a lot of time because in Rome there are hundreds of restaurants. We didn't go all the way to Italy to eat at any random place. We went to several restaurants she suggested and did not lead us stray! She also lives right next to the bus station. We took the bus every day!The apartment was neat and in a great neighborhood! She lives very close to all of the tourist attractions. I would highly recommend this apartment!