The apartment was as advertised. The location is great as it really is in the heart of Rome. Really tough to beat on that front. Tommy did accommodate us by offering an early check-out. However, one thing that disappointed us was that we exchanged a few emails about our arrival being being between 830AM-9AM. We did up arriving at 840 and no one was there to greet us. We were left waiting in the streets with our luggage til 925. It took 4 phone calls before we got a hold of Tommy/Carlos. Wasn't very pleasant given we have been flying for a whole day. But beside this unfortunate experience, we still did end up enjoy Tommy's apartment and its great location.