I wish I could write a lower review, what they’re doing is borderline illegal. They promise multiple things but don’t deliver. They tried to charge me $40 for check in because i arrived late. This is incorrect, i called them 30 minutes prior to arrival, then at arrival. Nobody responded, i finally called again, and they answered, said they were busy with something else, and that they’d be back in 30 mmin, at that time they charged me $40, I contacted Airbnb, and customer support said to not pay. They refused to let me check in unless I paid, after showing them the message and arguing for 10 minutes, they finally compromised with me and only charged me $10. I still didn’t want to pay, but was tired and had to pay. No wifi, yes there’s wifi, but you have to go up two flights of stairs and sit on the floor. This wouldn’t be bad if you are able to use your data, but room is in an attic tucked away so there is no cell service. Says it’s Bed and Breakfast, but only bed was ever found, asked host and he said for additional fee breakfast would be served. The shower was too small for a 6ft plus person, had to duck to shower. As I was leaving to check out they expected me to clean entire rental, it was clean but few plastic bottles I left on counter (no trash can was provided) was not acceptable even though a few for cleanup was charged. The only positive was location but way too many negatives for me to give this a good review. I recommend to not book this stay, but I know with its location and scarcity of airbnbs in rome, you’ll end up booking. I’m afraid they’re going to lie and make up something to give me a negative review because I argued with them about the charges, and asked for things they promised but i hope I can at least warn others of the crimes they’re committing