Francesco always responded to texts and emails promptly and was waiting for us at the apartment when we arrived. The location is fantastic, less than 10 minutes walk from the Colosseum, 15 from Termini, one of the main Railway stations. There is a Carrefore (open all hours) about 5 minutes walk away which had everything needed food wise, including fresh bread. The apartment is bright and airy, but there is only really I one bedroom. There is a Sofabed in (what I would call) the lounge as it also has the table and chairs and other sofas in it. There isn't anywhere to sit in the kitchen itself. The road can be a bit noisy at night but nothing major. We asked and were given a second set of keys.