Starting from check in, they were accommodating since our baggage and taxi was a bit a delayed. The apartment itself is very spacious, clean, and well decorated - the full length mirror was amazing. The only issue was the shower, which ran out of hot water after 15 minutes and did not drain well at all (pooled around our feet until the shower is turned off). Location is very central to the major attractions and we were able to walk to almost everything, but that means it’s very noisy as well (especially if you’re staying over a weekend). Overall, it was a good stay in Rome.