My husband and I flew into Rome for our babymoon in Italy.
Serena was an incredibly sweet and accommodating hostess. Her communication was quick and responsive the entire time. The location was great -- only about a 10 minute walk from the metro and far enough away from the city center that it wasn't too noisy or crowded. The flat was perfect for the necessities we needed. We spent our days exploring the city and just needed a comfortable place to sleep. The bathroom could use some updating, but everything was kept in a clean condition.
Serena picked us up from the airport for a lower fare than a taxi would've cost and she even worked with us when we mixed up some of our flight times and days. She was very patient and understanding with us, which I was so grateful for. She even gifted us some wine for our stay and little knitted booties for our baby. It was such a generous thought!