Very friendly and attentive Francesca waiting for us near the door, even though we late.
The apartment she in detail showed that where there is and how it works, how to regulate heating (unusual for us warm air heating system is included from 6 to 10 o'clock in the morning and in the evening, though a bit noisy - as a fan).
The apartment is very nice, very well located - close to the metro station "Plaza de España" and walking distance to the main attractions too close. The apartment has a lot of places to store things that allowed feel as at home.
We also thank Frances for her willingness to help, she printed our voucher for our future tour in Florence and a copy of the required document, brought these documents in the morning for our departure. Thank you, dear Francesca !!!
We travel a lot - Greece, Finland, Spain, Germany, Norway. But only in Italy met such a warm welcome. If ever again come to Rome, the other option will not look.