PROS
- Host Carlo was wonderful
-location central
- stylish & clean
-quiet apartment in loud trastevere
CONS
- Company run property not single host, multiple people
- I requested a change in my dates within their time frame and they declined a partial refund, even though it was clearly stated on their rental agreement, on top of this had to follow up multiple times without receiving a response
- apartment was hot and stuffy, bedroom was so hot we had to sleep in the living room, the living room was the only room with AC
- toilet seat was broken
- shower bracket was broken, so shower head would fall if adjusted and had to stand near wall to have water
-TV was on the floor not hooked up to anything
- would recommend a taxi vs their pickup offer bc 15 euro cheaper, standard cab at airport or train is 50 euro
- lacked little thoughtful touches such as a trash can in bathroom, etc nothing fancy just basics
Overall the place could’ve been very nice. Add a fan to the bedroom, send a handyman in for an hour to fix and maintain all the easily fixed items and it’d be great.
The main issue was that this is a rental company and not a single use host. Our host Carlo was absolutely wonderful but he couldn’t help us with any of our issues because he ultimately was not in charge.