We had a great stay at the Ancient Penthouse. Marco was very responsive–for instance, my father left his phone in the rental car and I received a call notifying me about the phone on the way to drop off the car–and though we never met in person, he made sure other people were there to help. The apartment is in a fantastic location, close to Piazza Navona, lots of good restaurants, and within quick walks of Campo dei Fiori, the Vatican, the Pantheon, and many other sites. We counted 58 stairs (many of them steep!) from the ground to the apartment, plus another small set of stairs up to the main bedroom, so this place is not for those with weak legs (my 60yo parents did fine, but they wouldn't want to do that again)! The apartment was as described, though cold (there were heaters, but they did not work very well). There was a fairly comfortable pullout couch on the main level and a comfortable bed in the main bedroom. We didn't use any of the cooking facilities, but did do some laundry and the machine worked well. The wifi worked perfectly! Overall, we really enjoyed this apartment and would book it again with the right people (i.e. those who don't mind the stairs!) and the right weather (i.e. any time but winter!).