Tiziana's communication was absolutely fantastic. She made arrangements for a drive to pick us up from the airport at a very late hour for an additional charge of 50 Euros. The home was fully stocked with milk, cheese, cold meats, bread, butter, Olive oil, eggs, juice, etc. The best equipped Airbnb that we have experienced. For Christmas, she had champagne and Pannetone for us. Truly hospitable and give us in great detail all the local tips of the city. She helped us in picking up our rental car for our onward journey by walking us all the way to the location. She parked her car at a public spot so that she could save a space close to the home for parking. Very touching! Her home is in the old city and very close to all sites and convenient to shopping and eating. A jewel.