Unfortunately there is very limited space here. I first wrote a long review with many useful tips for future guests but I had to throw it away..., so here goes... :)
Alessandro's introduction when we arrived was tedious and not to the point. All info about restaurants and shops could have been prewritten on a piece of paper and explained to us. A street salesman gave us the best info! You can for example buy most of your daily food things at Carrefour, 2 mins away.
We didn't get tips about any CHEAP restaurants, only tourist places down the street. And no tips about how to get to various places by bus or metro. The most important thing would have been telling us how to avoid paying double price for everything! That was an expensive lesson we had to learn ourselves. All info, tips and good advice could have been neatly presented on two A4-pages.
The location was perfect. The bed was good but too hard for us and Alessandro did NOT get back to us about a new matress when we asked about it. My wife who has a bad back felt tortured every night.
The TV was a joke. The smallest one we have ever seen and no English channels. The ceiling light was too weak and there was none in front of the room mirror.
There was no shelf in the bathroom to put things and there was no good place to hang towels. The toilet seat broke and Alessandro didn't mend it and didn't get back to us about it when we asked. We never really saw him until the end of our 9 day stay and then he said ”I will repair it when you have left because I have to get some things”. Thanks very much! Why couldn't you tell us that then! And what about the guests that would arrive later on the day we left? Did they also have to sit on a constantly moving toilet seat? This was handled badly and unrespectful by Alessandro.
After 4-5 days we were told that the linens was going to be changed. What happened was in fact that the whole room was cleaned and things were moved that we didn't want to be moved. My wife was very upset that her makeup things were tempered with and they took her personal towel by mistake. Never touch a woman's makeup is an unwritten rule!
The breakfast girls were lovely but the breakfast was also a joke. Hard toast in plastic, lots of sugar in everything and no fresh coffee – only a mouthful of Espresso. It was NOT a modern and healthy breakfast, full of nutrition, that was offered.
We cannot recommend this place except for the fantastic location. The price was too high for what we got and our host was not on his toes. We believe he tried his best but unfortunately it wasn't enough. Alessandro lacked creativity, energy and perhaps ability.