It was very easy to communicate with Fabrizio via the Airbnb web app. I only had WiFi available to me since I do not have an international phone plan so that was much appreciated. The apartment was easy to find and about a 20-25 minute walk from the Roma Termini rail station. Fabrizio's mother met us right outside the apartment and let us in without any waiting, which was also appreciated. She was kind and explained everything to us (in French, more limited English). The apartment was clean, stocked with clean towels and linens and hand-soap, but maybe not as bright as depicted in the photos. It is in a great location for visiting the Coliseum and Forum. Our only compliant was the hot water tank seemed to be very small or was shared by the whole building as it ran out after one, not-very-long, shower and the water was still cold in the morning. Otherwise we very much enjoyed our stay and it is a great, well-priced flat to stay in the city.