Communication with Pasquale was very good. We were delayed with our train, so arrival was later than expected, to which Pasquale was very understanding. The apartment was easy to find with self check in just as easy. The location of the apartment was fantastic, 10 minutes walk to sights such as Pantheon, Trevi fountain and museums. Restaurants galore to chose from and a safe environment. The apartment itself is in a private building. However, it does need some maintenance. Some lights would not work, and some electrical plugs did not work. The plumbing in one bathroom needs work as the toilet was difficult to flush. We also did not have hot water for the majority of showers taken. One bathroom has a handheld shower in the bathtub with no curtains, which made it difficult to shower and keep things dry. The apartment was a little musty smelling when we entered. There are no eating dishes in the kitchen, which made eating in a little difficult.