I did not get to meet Elena herself but the gentleman who showed me round was lovely and very helpful, and was able to advise me where the restaurants were (and which tourist traps to avoid. The place was tidy and clean, with a really good shower! Perfect for my needs. I only stayed one night, but the place is very near Rome Termini and I would say this would be perfect for anyone wanting somewhere with good transport links to get around Rome/further afield in Italy. Elena only responded to me about an hour before I arrived (to tell me which door to buzz) but otherwise I have no other complaints.