Neda, our host answered all my queries promptly and was really helpful. She was not there to greet us but her friend Francesca waited for our arrival. She helped us to call and book the colosseum underground tour because we have tried several times to call but the italian lady hung up on us when we speak english. She also recommended few restaurants and gelato in the neighbourhood. The apartment was very cozy and its near the metro cavour. Instead of the apartment on the ground floor, we were given the one bedroom apartment on 1st floor which may be different from the pictures here. However, it was a pleasant stay, monti is such a nice, safe, quiet neighbourhood with plenty of restaurants. Walkable to santa maria maggiore church and supermarket. The kitchen is fully equipped and the bed was comfy. A minor complain is the water pressure is a bit low for shower and there is no air conditioning but we are ok with the fan as it is pretty cool at night. Other than that, perfetto!
Will definitely stay here again when we come back to Rome!