Cate's communication was great. Her son showed us into the apartment and was helpful. The apartment was clean, although a little too hot for us even with the fan on the highest setting.
The location was ideal for exploring all the sights of Rome. There is a supermarket opposite and lots of bars and restaurants very close by, but not too close that it is noisy.
We tried to book a taxi to the airport but struggled due to the language barrier so we called Cate and she kindly booked the taxi for us.
Only thing we weren't expecting was an extra €4 fee on top of the €50 we were informed about for city tax/ cleaning, nothing worth arguing over but just something to keep in mind so you have extra change.
We would definitely recommend this apartment.