The person who welcomes you is not the owner, but is a very nice lady who works for her. Orietta is also very distinguish and is always available to help you if you need. She lives next door, by the way. The apartment looks a lot like in the pictures and has THE BEST location in Rome, just a few meters from Cavour metro station. The apartment is also very safe, the outside door is iron made and very thick, so dont worry about leaving your stuff in there.