It was a great place with easy check in! He was not personally available but his friend helped us check in and provided great local tips! The location was great; very close to coloseum (about 5 min walk); and more importatnly very close to two metro statins and bus/tram stop. So this made getting around the city very easy especially when you were tired of walking. The only minor issue was the hot water was only enough for one person an by the time my wife needed to shower the water would turn cold; we had to wait aboug half hour to one hour before the other person could shower. Otherwise it was an excellent place! Would stay here again