We were welcomed by Alessandra promptly after arrival. The private car was waiting at the airport for us. Alessandra let us check in early since her guests left early. She assisted us with our bags and showed us where everything was in the loft. She made us espresso and answered all our questions and gave us recommendations for restaurants. She even made reservations for us. She provided maps and directions to things we were interested in. She left treats and even a bottle of wine. The loft was perfect . It is very comfortable and Roman decorated. The location could not have been better. Close to train, stores and many different types of restaurants. Also close to tour bus pick up and taxi cabs. We felt very safe there and enjoyed walking not very far and seeing important places in Rome. We highly recommend this place because of the hospitality of the host and the comfort and location.