On the day I arrived I called Tatiana several times to get all the details for the check-in. She never did give them. Instead she admitted after a few hours that the room had been assigned to somebody else already. It took some more calling to find out more about the new room I would be staying at. It was close to the original location, and it was alright for one night (except for the cold cigarette smell). To make up for this misunderstanding, Tatiana gave me a ticket for a free breakfast the next morning. In a local bar/tabacchi 1 minute away. This was all a bit exhausting. Next time I visit Rome I will make sure to choose a more organised host.