Didn't meet Jane when checking in. But the person who handed us the keys was really friendly and provided information about the apartment and the neighbourhood with maps etc. However, the apartment does not have any air conditional, so it can be really stuffy and warm during summer time. But there were two fans provided and was really appreciated although it was still really warm. The location alright, 15 mins walk to the termini. The apartment is cosy and big, luckily it is on the first level as there was no elevator. However, the portable wifi provided is not really working very well, very very bad connectivity that can't even load a single page on my laptop. Pretty useless even if we bring it out, can't really be bothered using that portable wifi. Luckily we had 3G on our phones. Actually the person whom we checked in with, knew there is bad connection/ problem with the portable wifi as we tried using it when he was still in the apartment. But he claim that it is because it runs out of battery. Although it is a nice apartment, but I won't be back.