The place was true to the pictures and very clean, you could not have had a better spot for a tour of the Colosseum and with the metro not even 10 minutes away you can zip around Rome and see all the sights in a flash. Andrea was always there to answer any questions and to assist me with any of my own mistakes like forgetting a european charger, yes should have one with you lol. I had a very pleasant experience and if you are on the fence, I would suggest you try it out I doubt you will be disappointed.