This was the best rental in our two-week tour of Italy (6 different locations). Their apartment was beautifully decorated and had every detail you could possibly need: towels, bedding, dishes, bathroom supplies, local wine to purchase, and they even gifted us a panettone for the holidays. :) Ale and Gio helped us with our luggage (of which there was a lot), gave us a tour of the rental, and took the time to tell us what to see, how to get around, and where to go for bus tickets, coffee, and a good meal. Fantastic hosts!!