The apartment is a beautiful space, and is located in a lively street, across from a bakery, and next to a school—so you are greeted every day with the sounds of street life, the smells of freshly baked bread, and the joyful voices of children going to school ever morning!
Unfortunately, the cleanliness of the apartment, broken appliances, and experience with Carlo degraded the experience of the apartment somewhat.
—The apartment was clearly not cleaned. There was a heavy layer of dust on the furniture, and clumps of dust on the floors.
—Several appliances/fixtures were broken (bathroom faucet leaked profusely; shower drain was clogged; shower door handles were missing screws)—and were eventually fixed somewhat tardily. The drain was fixed over a period of two days.
—I approached the host about a partial refund, which I believe was a fair and reasonable request, and he promptly accused me of trying to take advantage of him as a host (I received a modest refund from Airbnb afterwards). For one of the repairs, Carlo showed up early, and confronted me in front of my family, which is grossly inappropriate, and also showed up an **hour** early for the repair, which was inconvenient for us as guests.
The apartment is a lovely space, with a beautiful view of Santa Cecilia and overlooks a characteristic street. Sadly, the experience we had with the host and physical state of the premises did not rise to that excellence.