Daniel was extremely prompt with his responses before my trip. The place is very convenient to get from the Termini station, you just take the metro from there, which was easy with all of our luggages and it takes us down the block from his place. There's no elevator but Daniel was already down the flight to help us carry our luggages 3 floors up! Once we settled down, he went straight to writing out routes and circling attractions, with tips and insight while answering all of our questions and even recommending us places to eat. A very sweet and helpful guy! Downstairs you get a complimentary breakfast at the restaurant with the ticket Daniel gives you. It was simple, small, and a fast good breakfast of cappuccinos and chocolate crossiant :) . We stayed for one night, but the next day, Daniel was so kind enough to hold our luggages. I just wish we knew we were suppose to leave the keys in the room cause it caused hassle and inconvenience for Daniel, but he was patient and understanding. The place is a very short walk to the Colosseum, but quite far from other sites. The room we had was orange and decent with it's own small private bathroom.