Stefano is super warm and welcoming, always responsive to my messages and is flexible about check-in time. The room is very clean. He welcomed me with snacks, water and a city map, and spent time with me before I leave. Definitely a good experience! I feel sorry for a negative review he got in terms of the bathroom: I was adjusting shower water temperature and got the floor wet, I didn't clean it because there was no mop and too late to ask for one; but other guest left comment and said it was pee 😅