This apartment is wonderful. First, the location can't be beat. We walked to many places and took short cab rides when our feet wore out. We are a family of four, with two teenage girls, and we stayed 6 nights in June. The rooms and the accommodations were perfect. As for communication, Mario was consistently responsive and helpful. It was especially nice that he arranged a car for us to and from FCO. The one odd thing about the place is that you have to take your trash to bins on the street, but they are very clear about this in the description so we knew that before arriving. We strongly recommend this place to anyone visiting Rome and would love to stay there again. It was great.