From the moment we booked Gabriele's Loft in the centre of Rome, he couldn't have been more helpful. We are a family of four adults travelling with an 8 month old baby and we were a little concerned that it may have been too cramped for us all, but it was perfect!!
We needed a cot for the baby, which he didn't have, so he contacted me in Australia to check what would best suit us. We sent photos of the one we had and from what I understand, he purchased one for our stay. Gabriele really went 'above and beyond'!
We were delayed by one day, but at no stage was Gabriele anything but understanding and accommodating (we were updating him over a period of several hours, which meant he was on standby until quite late in the evening). When we finally had to advise him we wouldn't make it until the next morning, he was very understanding and sympathetic. He worked his magic and arranged for someone to welcome us at 0830. We were very grateful!
The wifi was excellent (very important to us)!
The location was very central and you could walk to many of the major attractions.
Various power adaptors were supplied and although we had our own European adaptors, none of ours fit the outlets!
Thank you for being such an amazing host Gabriele. We were very disappointed not to have met you this time 'round ....... maybe on our next visit to Rome!
I would have no hesitation in recommending Gabriele as a host and The Loft as an apartment for a sensational, stress-free stay in beautiful Rome.