The apartment was outstanding, extremely stylish and location was perfect for a short stay in busy Rome. Communication with Noemi was excellent. She communicated with me prior to my arrival to confirm a time. She was available 24/7 for assistance which due to unforeseen circumstances was required. At very short notice and after working a long day she was able to assist me and my partner with an issue with the door lock. This issue couldn’t have been anticipated. I cannot thank her enough. She assisted me in arranging transfer from and to the airport. 5 star service. The owners of the apartment also communicated well and refunded partial stay due to issue with the door which I appreciated. Ideally I would have been happier with a full refund given my stay was less than 48hours. I appreciated the gesture. I would visit this apartment again as it is truly amazing location and really the service was excellent.
Thank you
Dr Jackie Martin