Lorenzo is very kind, flexible, and responsive. He gives you a complete breakdown of all costs and always answers his messages quickly. During our trip, we had some unexpected delays but he was very understanding and willing to adjust our check-in and check-out.
The room itself has a quaint vintage-home feel and is equipped with everything necessary for a comfortable stay. There are towels, hot water, dishes, silverware, a microwave, a fridge, and pots to use. It is conveniently located about 10-15minutes from Vatican City, and only 5-10minutes from the metro station. The gated courtyard makes it very safe. Our one complaint would be that it was quite noisy at times, but that was related to the neighbors' volume.