Jane's apartment was ideally located for our stay in Rome, as I was working in the Vatican archives and could be there within 5 minutes' walk. Jane was very easy to communicate with, and although I never met her in person, she quickly responded to all my messages and requests. The apartment is well-equipped and spacious. Just a couple things that weren't problems at all for us, but some guests might want to be aware of: the staircase to get to the apartment (which is on the third floor) is quite narrow and steep, and every noise coming from the upstairs apartment is clearly audible in the living room. Like I said, neither of these things bothered us, but I could see how they might not be ideal for some guests.