Upon seeing the hundreds of positive, 5 star reviews for this place, I was perhaps a little too hopeful that our stay would be perfect...
We arrived at the time we told the hosts we would (just before 10pm) and they said this was fine. However, we were greeted by an unknown man who we were not told about and who did not speak a single word of English. We had to use GoogleTranslate to communicate with him!! We never met the hosts at any point during our stay. We were not told about being greeted by this man. We were not told where to find any towels or fresh bed sheets. Many of the reviews here mentioned that Alessandra & Michele gave them tips on where to eat, explore, etc. We where given no information about the city whatsoever and found this disappointing. The lack of communication from the hosts was not good. We were hesitant about being met by the unknown man and thought it was actually dangerous as he could have been anyone!!
The apartment and area itself were lovely - clean, colourful and comfortable furnishings and in a central and easily accessible area. However, the bed was a lot smaller than it appeared in the images, and one part of the wardrobe in our bedroom was ridiculously high and hard to reach!!
Overall, my partner and I were disappointed, having seen the beaming reviews written by everyone else. I feel as though we were neglected by the hosts, and even though we loved our holiday, the accommodation wasn't ideal.