From start to finish Cristina was amazing. Our taxi driver dropped us off in the corner and we couldn’t figure out which apartment it was. We contacted her and she instantly replied and came down to find us in the street and bring us up. Even offered to carry our bags. she gave us a grand tour of the apartment explained how the building works and everything. And complementary items for us including a wine to cheer our arrival in Rome. She had extra adapters for out plugs ins, fresh clean towels, and food. Cristina even went out of her way to pull out a map of Rome and gave us recommendations on what to do and where to go! Her welcome booklet even including official websites to purchase tickets if we decide to go to a museum. She gave us some tips and tricks when visiting Rome. Later she even messaged us a variety of places to eat and an estimate on how much we would spend if we decided to go. During our visit she would reach out and make sure we were satisfied with our stay. Cristina definitely was amazing! She valued us and made us feel very welcome and happy to be there. We love Cristina and will always try to book with her from now on when visiting Rome!