Silvia and her mother met us at the apartment, it was exactly as it looked online! They were great, very helpful in making good local restaurant recommendations, and got us a taxi when we left. They had stocked the kitchen with many of the things we needed, we loved the place it was perfect for my family of four - parents and 2 boys 17 and 19. Lots of room, and the perfect location. If I go back to Roma I'll be calling again!