Monica was a wonderful host! She went over and beyond for us. Her communication began from the moment we booked until we were on our way back home. She arranged a private driver to provide transfer to and from the airport, which helped immensely. Our arrival flight was delayed by many hours and we were met with a 2+ hour wait at customs, so we arrived at the apartment very late. However, Monica was there waiting for us with a smile. The location of the apartment was perfect. Monica provided us with a hand drawn map and plenty of the sites of Rome were within a 20-minute walk from the apartment. The apartment was beautiful and very accommodating. We would love to stay here again in the future and highly recommend this apartment.