We had to cancel our booking after seeing the apartment in person. It is the first time that has ever happened to me.
We were very disappointed at the state the apartment was in. It was greatly misrepresented in the pictures. It was very dark, gloomy and uninviting - upon investigating the pictures later we noticed that they were photoshopped to look brighter. The furniture and the apartment itself was very worn-out and looked neglected. The whole building had a very bad smell to it. We were told warned that if we turn on all of the Air Conditioning on, the fuses will fail. That is firstly a safety hazard and quite the inconvenience considering that it was around 35 degrees in Rome that week. After pleading several times with Marta, unfortunately we were not fully reimbursed. I can’t recommend this apartment to anyone.