AMAZING! Alessia was so sweet and accommodating to take the time to actually meet with us at midnight when our flight got in. She offered to send a driver to pick us up from the airport (so worth it) and they drove us back to the airport at the end of the trip also. This place was the perfect location-walking distance to everything, next door to the Vatican but also close enough to local spots. Alessia recommended the BEST places to eat and she was very quick to reply to any and all of my questions. A+++