My stay at Natalia's place has been my best Airbnb experience ever! Natalia was super easygoing, thoughtful, caring and sweet! I already liked her before meeting her in person, since she volunteered to change my booking even though I managed to inform her about my late check in (one day late) only three days before my day of arrival. I didn't expect her to change my booking, but she did it anyway and even sent me a refund immediately! She was incredibly accommodating and understanding. During my stay, she took good care of me since I was sick, and we chatted like close friends. She even invited me to lunch with her husband and herself one afternoon when I was back from a local tour at the Vatican museum. She always shared her fruits and food with me in the kitchen. She was prompt in her responses and shared great tips on local restaurants and tourist sites, yet she also gave her guest sufficient privacy. What's more is that her house was sparkling spacious and sparkling clean! I totally felt at home during my stay and I was immensely touched by her hospitality. I would definitely be staying at her place if I were to travel to Rome again. Best host ever! Absolutely recommend!