We were met at the flat by Francesca who showed us pretty much everything we needed to know about the flat and the immediate area. She made it clear we could contact her by whatsapp if there was anything else we needed to know, she answered our questions quickly.
The flat was as described apart from no mobile phone but unlimited wifi which more than compensated. It was really well positioned although it could be noisy in the bedrooms at night as it overlooks a street with lots of pedestrians, mopeds, bars etc. The ice cream shop next door was amazing.
We had to wait a while to be let in to the flat which was frustrating after a long journey with children. Little things like rotten food items in the cupboard, unwashed coffee pots were also frustrating but did not spoil our stay as we were there for over a week and soon forgotten about.
Francesca arranged a very nice car to take us back to the airport on our last day. We had to leave extra early because of the marathon which meant lots of roads were closed. It was great to have her help to identify this was a problem, we'd seen the signs but couldn't get any road closure information on the Internet.