We landed in Rome rather late in the evening (after 8pm), and even later at the apartment as there was a mixup with the timing of the van to pick us up at the airport, so we ended up reaching the apartment past 10pm. However Lina's friend Andrew was still present to welcome us and show us how everything worked in the apartment, and helped us to get settled in. He was also very responsive to our questions about all the little things during our stay there.

Only area for improvement is the shower - it swings from hot to cold water very suddenly, which makes showering very difficult as we have to adjust the hot-cold water mix constantly.