As excited as we were to stay at the peppe house, we were extremely let down. Issues started with a random what's app message whom I later realized was the host telling us he wouldn't be in town to let us into the place but a friend would be handling things for him while he was out of town. For starters, the host offers 24 hour check in and we were told we couldn't check in until their friend was off work. Upon finally getting into the apartment, we were told if we have any issues to contact him (the host's friend) with any issues. We first contacted the friend because there was not a working remote for the air conditioner. Also, the "air conditioner" was the most lousy ac I've ever witnessed. It had less power than a cheap fan. We contacted the host's friend as instructed and he got back to us HOURS later. I then contacted the host who didn't respond for over 24 hours. It also didn't cool the apartment down, and especially didn't touch the heat of the bedroom. We had to sleep on the couch just to keep from sweating while we slept. The kitchen is dirty. We didn't even have a knife to cut tomatoes because one was filthy and the other was dull as can be. There also weren't any nespresso cups to use besides one for an 8 day stay for two people. The espresso moka machines were also extremely filthy. As far as the listed "amenities" and according to the house manual, we'd have a working TV and a DVD player to watch movies in any language as it was stated it had some sort of "jailbroken" system. The TV didn't working for the first few days, then the host came to fix it and took the DVD player. Now you might wonder why we'd want a DVD player... This was the last leg of a month trip in a city we'd been to numerous times and wanted to relax. Now the kicker.... We had NO hot water. The house manual said once it "was opened" hot water would be available for "many a shower." We never took a hot shower. What sucked even more is that the host wasn't available to respond and then when he could come look at it, it was when we had dinner reservations or a tour scheduled. And as we are on vacation and paying a lot of money, we weren't about to sit around and wait for when it's convenient for the host. We had to boil water for any hot water. The best part of it all, is that when I fought this with airbnb they said the host provided them with a service writeup that the hot water was fine and yet I have a copy of the text from the host stating the mechanic said the water heater had faulty knobs. Overall, this place sucked and was a lousy end...