Donatella was so professional. This place is incredibly well located to everything you'd want to visit in Rome. Even though is on the top floor of the building, having an elevator made it so accessible. We were there ahead of the check-in time and she welcomed us into the apartment anyway. Everything was clean, beautiful and most importantly it was nice and cool (August in Italy can get really warm). She made a booklet with all the information we needed about the apartment and recommendations for our trip like restaurants, taxi information, reservations for tourist attractions, etc. We enjoyed the espresso machine and the pods she left for us. I would super recommend this place for anyone visiting Rome.