Serena's place was perfect in every way and she was a pleasure to work with. Her apartment is located about 20 steps from the Pantheon, although the noise of the area is not an issue. Upon arrival there was a large water bottle in the fridge which was perfect as Rome was having a heat wave. Serena was welcoming and polite. She was available to answer all my questions including the off ones: I had been excavating for four weeks outside of Florence and was dying for a fresh pressed green juice -- Serena recommended multiple places and the two I went to were fabulous. The king size bed was incredibly comfortable and I slept so soundly. There are air conditioning units in each room, although you really only need one. There is a washer on site and Serena has all the necessities to run full load. The apartment is in a beautiful building with extra security. There is a lift so you don't have to worry about dragging suitcases up multiple flights of stairs. I could go on about the apartment, but what was the icing on the cake was Serena's warm nature and willingness to help. I would definitely stay here again and I absolutely recommend it to all my friends.