This is perhaps a different kind of review as we didn’t actually stay in the apartment. The above comments were made because of the need to follow the format of the Airbnb review form. The contacts with Clara over the past months has been such a positive experience that we want to comment on this.
A bit of background: After a thorough search in October 2019 for a home in Rome for the month of March 2020, we reserved Clara and Massimo’s property (In Front of Roman Forum in 16th Century Apartment). Communication with Clara has always been very satisfactory with her responding promptly and efficiently.
We, with great reluctance, decided to cancel the reservation (due to my having a very bad cold as well as the Coronavirus situation in Italy and around the world) just one day before we were due to arrive in Rome. Clara’s response to this was so very accommodating, thoughtful, and helpful. She arranged with Airbnb to provide a full refund to us which is very much appreciated.
When we are able to travel to Rome again, we will hopefully be able to book the apartment and enjoy being there and in Rome.
Many thanks to Clara and to Airbnb.
Pam