Elena was very easy to communicate with. She was was flexible and responsive. We were a couple of four, two of us were delayed but Elena was able to let the other couple in w/o any difficulty-very accommodating. Great location, can walk to all desired places. 10 min walk to Vatican and pantheon; 15 min walk to Trevi, 25 min walk to colosseum. Apartment was spacious. Three couples could sleep here, we were 4 and comfortable. Clean apartment, AC worked great, bathroom was spacious with plenty of room to dress. I would highly recommend staying here if you are wanting a place where you can walk to most places. Would stay again!