Erminia was really quick with communication and super helpful. She climbed 10 flights of stairs so my husband and I could use the elevator and assisted us in using it! She is located very close to the Metro (just a block away) and very close to the Train station. Her building in on the 5th floor (there’s an elevator thats really slow moving). My husband and I preferred walking down the stairs when we went out and then using the elevator to go upstairs. We got around really conveniently with the Metro Station just around the corner that works for Metro and the Local Buses! Super good way to see the sights. Washer is included but no dryer (clothes can air dry) Really enjoyed the A/C that is located in the bedroom. Bathroom did have a slight smell (maybe due to being an older building) but was bearable with the air fresheners Erminia provided and keeping the window open. Really enjoyed staying here and seeing Rome.