Laura was very friendly and responsive. She met us upon arrival at the apartment and showed us around. The place was so unique and fun - the architect did a great job with the colors and design. It is a perfect place for a couple to stay. Everything we needed was supplied, although we did have a hard time connecting to the Wi-Fi. The location was simply amazing! Walk out the front door and you are right at the Pantheon and the Piazza. Restaurants, Gelato stands, shops right there for anything you may want. Just know, the apartment is on the 4th floor with no lift.