I cannot stress this enough, they were so helpful and so communicative. The apartment was perfect for two people (i will say not handicap accessible). They are very considerate of your travel plans, we we able to drop off our luggage early so we could explore rome without luggage for the day! Which was very appreciated. We had wifi issues the first day and they were very responsive and did everything they could to fix it, trying multiple options. Eventually they even came to the apt at 10:30. At night. Just to try and fix it for us. It took five minutes but they took the time out of their day to fix it personally! The apartment had all the amenities you could need as well and the location was a 15 min walking distance from the Colosseum and 7 min walk from the train station!!