Cons:
When checking in, we was informed that check out is at 11am. At 10am on the day of checking out Iryna tries to make way into the apartment without knocking while my mother and sister were getting dressed, then asks me what time we are checking out. I said to her 11am, as that is what is stated in the description. Iyrna leaves then comes back 2 minute after with some manners and actually rings the door bell. I answer the door and Iyrna is standing with a male a 2 little girls with luggages, I quickly understood she was with her next customers. Iyrna ambushed me and asked if her next customer could leave his luggages in the apartment even though the next check in is at 1400 and we still have 1 hour left to check out! This was very unprofessional and bad business ethics, also if anything happened to her customers belongings I would be held accountable for. The room is very dark, there is not enough natural light. There is no window inside the bathroom and there is a bit of black mould in the corners of the shower.
Pros:
Good location, right in the centre of Rome a few minutes walk from Cavour and Termini station.