The hotel is right in the heart of touristy places in Rome. The place was very clean, the communication was very efficient/convenient. The staff were SUPER helpful and in a couple of occasions they went above and beyond: for instance, when we arrived around 2 in the morning from the airport to check in, the cab driver asked us to pay by cash and we did not have any in Euros. The hotel receptionist who was kindly waiting in front of the hotel to check us in went to the ATM to get cash and paid for the taxi which was very nice of them. Highly recommended!