While we did not meet our hostess, she was more than accommodating and quick to respond. We arrived earlier than agreed Check-in and allowed us to drop bags off and start exploring. Great value for the money, 6 minute walk from Termini rail station. Elevator is a little cramped, but worked fine for us. AC was brilliant, breakfast across the street was simple croissant and coffee. While we experienced some street noise, it didn’t bother us (which normally I’m a light sleeper). We would recommend this room.