Communication with Sophie leading up to the stay was good. She answered any questions about the unit. Upon our arrival Alessandro graciously let us enter the unit early so our exhausted kids could rest after the long flight to Rome. About the unit: The apartment is in a great location, not far from Piazza Navonna, around the corner from delicious gelato, Frigidarium, and an incredible sandwich shop, Prosciutteria. The entrance into the unit is at the ground level in an interior courtyard. Generally is quiet but know that during the day people smoke in the courtyard, and in the evenings, bar/club has windows that overlook the courtyard ( the entrance to the bar is on another street). You can see into bar from the apartment bathroom. We were 2 adults/3 kids 10-12 years old. Plenty of space for us. Beds were comfy.
Kitchen had essential components. Know that there are two narrow spiral staircases to access loft sleeping areas. AC: 1 unit for main space and one unit in one of the sleeping lofts. It was 95 every day we were there and units cooled the space and we were comfortable. HOWEVER, the pictures of apartment don’t accurately show actual condition of unit. Unit is worn- walls are scuffed and dirty, unit smells musty and is damp. There are mold spots on walls throughout unit. Throughout our time there there we were in constant communication with Sophie and Alessandro who were responsive and tried to address the major bathroom plumbing issues (slow drain, foul smell from sink and shower drains, toilet backing up into bathtub) with multiple plumbers but couldn’t. This was a major issue for us, we felt grossed out using the bathroom. My husband had to plunge the toilet; Given nature of these issues it’s clear they didn’t just happen overnight. I urge any people to seriously consider these observations before booking. Knowing what I know now I wouldn’t book here and wish I could get a refund because we didn’t get what we paid for. While Sophie and Alessandro were nice, I can not recommend staying here based on my recent experience.