The appartment was comfortable and larger than we expected. We enjoyed relaxing in on the rainy days. The fully stocked kitchen has one thing missing which was an oven.
Giovanna was a prompt, helpful and friendly host. However at no fault of hers we were forced to seek accomodation elsewhere due to unforeseen circumstances.
This was a huge inconvenience especially as it was both are first time in Rome and using Airbnb.
Despite this she helped us get in contact with Airbnb, came to the apartment to see us, recommended hotels and offered to drive to us to our new hotel which we appreciated.
Lastly, Airbnb were helpful in compensating us for the inconvenience.