Alexandra assisted us during our stay. She was wonderful, from meeting us at the front door and staying at least 45 minutes to show us everything in the home, walked us through her handmade guidebook and even assisted us in making reservations (our Italian is terrible). We spent most of the time with a changed itenary to work in all of the local food and destinations she recommended and it was the best thing we could have done. I feel like we fit 6 days worth of things into our two days - and this is exactly the reason as to why we pick Airbnb. All of the little ideas, it really helped us not feel like a tourist! You have to visit the little lasagna place right around the corner- it’s very tiny and you’ll share your table with someone but it’s perfection! —we also ended up locking ourselves out on our very last day (don’t leave the key in the door!) and she was so quick and responsive, had someone to the apartment in 10 minutes to help us get in!