Prior to our visit, Nicolo set up private taxi's to pick up everyone at the airport. When we got there, Nicolo was there to greet us. He gave us a ton of suggestions along with having a detailed map with accurate instructions on how to access each historic site along with restaurants and shopping. The entrance is a private gated garden which makes you feel secluded and safe even though you are in the city. The apartment was very clean and easy to baby proof for my 1 year old.