Unfortunately we cannot review Elena's place because we did not stay there. We were a little worried about this place as we never received responses to any of our emails to Elena. Once we arrived she told us that she had overbooked. (as hosts ourselves we know this is not possible). She took us to a kind of hostel/hotel in another apartment block in the next street. We were told we weren't allowed to check in at our time of 10am, this place said we could come back at 1pm. We had to leave our bags with unknown people working there. We decided to take our laptop & valuables with us just in case. When we came back we needed to wait 15 mins while other people checked in & ID for both of us. I asked the check in staff if this had happened with Elena before. He said it had & they both help each other out with overbookings... We were not very happy with this! When we got to our room there were no towels. It took 30 mins to then wait for the towels. The room's air con wasn't working well either. Since it was our last day in Rome & we had a bus to catch at 4:30am the next morning we decided not to complain too much as we didnt want to be homeless for the night. We also expected breakfast as the ad says it does. Obviously we weren't getting a breakfast supplied by this dodgy hostel/hotel so we bought breakfast ourselves. I have to say this was the only disappointing stay on air b&b we've had. Its unfortunate I have to leave a review like this as Elena seemed to be a nice person when we did speak with her.