Franca was very communicative during the entire process, and made checking in and out very easy. She also answered other questions very promptly. The place is in a charming little neighborhood, near some great restaurants. We needed a place to be closer to FCO for a morning flight back to US, were able to get an uber to FCO within minutes, so it served our purpose well. If you're staying longer, it's within easy walking distance to the Colosseum and other historic sites.