Michele is certainly a top host in the hospitality industry and I found out what an incredible person he is when I arrived with more baggage than I left home with!!
I shall explain ........ the extra baggage I speak of is the computer and phone I arrived with. For four days I could not get either one to operate in-spite of all the user name or passwords I tried. After hours and even days of trying to log on the computer or to get my phone to work, it somehow wound up disconnecting all over again.
Michele was more adamant than I was , he even drove to the flat two or three times when he thought of something that he could try to fix the problem . He did! Obviously he puts his guests first and has the patience of a saint!
I have traveled most of my life and never saw anyone try harder than him and am grateful he got my system up and running and got my business caught up so I could get back to enjoying my time in Rome!
Grazie Michele!
(10 stars for a Super Host!)