Marcella met us at the apartment and explained the basics. She was reasonably welcoming and friendly. She communicated with us in a timely way and arranged for transportation to and from the airport which I strongly recommend. The location was great, exactly far enough from Piazza Navona to where the tourist traffic begins to lighten, but close enough to be able to grab a taxi easily. There is a fun bar just below the window which rocks until late and a very good trattoria as well, populated mostly by Romans. The windows are double paned glass which really cuts down on the noise. The apartment itself is reasonably comfortable with a decent air conditioner in the main room that does eventually cool the bedroom as well. The kitchen is large enough to be functional as is the bathroom (not always true of Roman apartments). Small complaints: there is a washer but no dryer, so doing laundry requires a couple of days in order for your clothes to dry on an indoor line; The pillows are hard and spongy; it is on the 4th floor which was not a problem for us but might not be so good for people with health issues (knees, hips, respiratory, etc.). This is not a luxury rental, but its location is wonderful, it is charming, and there are enough plusses to make it worth a 4 star rating overall and a 5 star rating for value. We would consider a second stay at Casa del Fico.