Great space in this loft. Great location.
We had some major concerns which were disappointing and not handled well. Lots of apologies; little results. We could have managed with 1-2 concerns, but we had several.
1. place wasn't cleaned from previous renters until 8:00 pm. We had arranged to check in between 1:30 - 3:00 pm but then had to wait until 8:00 pm for the place to be ready for us.
2. even then, the cleaning was less than adequate - dusty shelves, dirty Panini maker, trash on the deck, wine cork on the floor, empty wine bottle in fridge.
3. we had a major problem with the keys. Only gained access to the loft once without requiring help - including having to ask the police to help us. Pamela knew about this but just reassured us that the key would work rather than fixing the problem. Every time we left the loft, we worried about how we'd get back in.
4. needs window coverings to block the sun on those very hot days (temperatures were between 35-40 degrees when we were in Rome).
5. hammock on deck is in shreds. Couldn't be used.
6. given the above, we thought our rate should have been reduced. Pretty poor service, considering that the total cost was $777 Canadian for 3 nights.