Lupa was a wonderful host!! She spoke better English than my high school buddies from outside of Philly. She communicated everything we needed to know before we even left the states, including some of her favorite restaurants and local haunts. She arranged transportation to and from the airport with a wonderful driver and was quick to respond to any questions once we were in Rome (she even helped me with the washer/dryer after google Translate let me down)! She was a wonderful and attentive host.