One of the saddest room I’ve ever been. The room it is not clean properly and it is noisy (you could here everyone going to toilet, not only in the house but neighbors as well). No advice was given that the key of the entrance of the building is “a bit” sensitive. Even though I’ve asked if there was something I should have know door/key related at the check-in . Meaning:once I’ve managed after several minutes and the second time I hat to wait for someone entering the building.
The answer from Rosalba was “ true, is not the first time but we’ve got used to it” ... well, I don’t live there so I don’t.
Plus I had to pay for “late check in” for being just 30 min late (due a delay of my flight even if I advice them) so not very gentle, From my perspective.
The worst experience I’ve had through this app!