I had booked this place for me and my younger sister for a 3 night stay in Rome. We initially picked this place for its location. We got to the place at 6:30pm. We had booked apartment no 89. However when we got there max shared that we would be staying in apartment no 87. He let us in and had us look around the place. He didn’t tell us the reason for the switch. We did not feel comfortable staying in a place that wasn’t registered with Airbnb and changed last minute. We contacted Airbnb and they confirmed that wrong apt no was registered with them. They gave us an option to stay or leave. We chose to leave because we didn’t feel comfortable with this last minute change. Max also mentioned that he would be coming in at 11pm to pick up some items from the apartment. When we shared that we would prefer he didn’t come at night, he advised us to stay outside if we wanted while he grabbed stuff... we would have preferred for him to either grab his items right then or respected our request. We had to cancel our stay here last minute and then spent additional 6 hours trying to find another place. As it was so last minute, we couldn’t find air bnb for the night so eventually we ended up renting a hotel. It was a horrible experience as we spent our first night trying to sort out our living situation. This whole issue could have been avoided if max took the initiated to advise us of the change prior to us getting there. He could have spent more time with us trying to tell us the need for change (according to air bnb, some apartments went through a change in number by the city, Max place was one of those so it was the same apartment with a different number but this wasn’t explained to us by max and air bnb shared this with us after 6 hours of already trying to find a new place and booking a hotel). It was a very stressful experience for us. The place itself wasn’t super clean. The pictures look much nicer than the actual place...