The apartment is in a very good location in Rome well decorated and was more than enough for three people. Filip who was waiting for us was very welcoming and nice. Unfortunately for some reason the apartment was not clean Filip had to clean one bathroom so we can take a shower and leave while they clean the apartment which was nice from Filip to do that yet we all came from different distinctions so my friends and me didn't appreciate that and spending 4 hours in the street waiting for the apartment to be cleaned which Matteo considered as "minor" problem. We found the apartment clean and clean sheets available but the covers were not clean and we had a surprise no hot water the last day. I had to pay my friends one night as an apology from my side because I was responsible of the booking which I tried to explain to Matteo but again he considered this as minor problem that am trying to take advantage of. Matteo was nice providing us a car to our next destination which was Cortona and we of course paid full price but yet he helped us to find car with a driver.