Alessandra was very friendly and helpful through the process of me checking in, despite the last-minute hour I booked the room. The room was clean, freshly laundered, and had everything one needs for a comfortable and pleasant stay. The location is great as well for its proximity to the Termini train station, which can take one directly to and from the airport if needed. SMALL NOTE: The train station can be quite noisy thanks to its proximity, so consider bringing earplugs for sleeping if you’re a light/sensitive sleeper when it comes to noise!