Lorenzo was very welcoming and able to meet us despite us not being able to have internet access and tell him our exact arrival time. He was very helpful in giving us tips for good restaurants and things to do around the city. There were crossaints and coffee for breakfast. The futon was comfortable. This apartment is on a quiet street, but in a great location. It's in a great neighborhood with lots of good restaurants and walking distance to all the sights and a metro station.