Frederico is excellent at communicating and helping. Everything was ready when he said and he helped make the trip from airport to apartment so easy. I would suggest the driver option and he set all that up. It made it nice after traveling all night to not fight transportation. The apartment was in an excellent location. We could walk anywhere from there and we felt extremely safe in this area. There was so much history even right here with the Jewish ghetto. This was our first trip to Rome and we would happily use this listing again. It was wonderful!