Claudio was very accessible in terms of communication. Our flight to Rome was delayed and he was flexible and accommodating to our arrival/check in time. The pictures on this listing are very accurate. Each room was very spacious and each bed (2) sleep two people comfortably. Everything was clean, neat, and there were maps/restaurant delivery menus/biscottis provided. The only thing I would complain about is the location of the apartment since it is quite far from the FCO airport and the center of Rome. Other than that, I have absolutely no complaints.