The host Giulia was wonderful. Had great timely communication in both Italian and English. Our only issue was with the unit itself. There were so few power outlets that it made using the space VERY difficult, especially since our intention was to partially work from home. Additionally, the space was not as advertised, resulting in a much more bland dry unexciting space. All of the balcony plants were completely dead (fake plants would have been better), and the interior touches of color (red carpets, pillows and interior plant) were all removed from the unit.
However as I said, host was great. She did find some alternative color pillows and a different (fake) interior plant to bring to the unit after we voiced complaints. However there was nothing she could do regarding the color rugs / dead balcony plants…and certainly nothing she could do regarding the incredibly low insufficient amount of power outlets.
We literally couldn’t plug in our computer and charge a phone at the same time. Not the hosts fault, but rather the management company. Because this is not an Airbnb where the host actually lives.
Would not stay here again