Fabrizio was easy to communicated with and arrived on time to let us in to the apartment. It is only up 5steps luckily as we had a baby. Fabrizio kindly had a cot set up for our son. This did limit the room available in the already small apartment though. Another review mentioned the toilet seat lid...that was actually very annoying for my husband and I. The apartment is just a couple of minutes walk from termini, but the area...if anyone knows Sydney...is a cross between Chinatown and Redfern. Roman forum is just 10minutes walk. 30mins from Australian consulate which we needed for another reason. 20mins from international doctor which we also needed. And 10minutes to shopping and a big grocery store. Fabrizio does show you all of this when he helps you into the apartment.