Only messages us a few days before arrival without any instructions on how to get into the apartment or what floor the room was on. We were greeted by the neighbours who let us in and gave us our keys. The room is very small but we managed to make it work during our stay. I'm 6'2 and it was very difficult for me to use the washroom as the roof is very low . But I would recommend staying here; the location is as good as it gets being 5minutes to trevi fountain and a 15 walk to roman forum / coliseum.