Herve and Laura were extremely helpful and kind! Immediately, they went out of their way to ensure the four of us had plenty of options for exploring and provided the best modes of travel. Checking in was wonderful; they had toys and stickers for our children who were thrilled at the attention! Laura was so friendly and welcoming! The apartment is tiny but comfortable and the easy access to the Vatican (across the street) and the metro made this the perfect little spot! Even during our stay, we got an email or two asking if we needed anything and wishing for a great trip for us. Never once did we feel like we were at a hotel. This was truly a home experience and made us all feel relaxed. We have never used airbnb before, but I doubt we could get any better service than we did with Herve and Laura! Thank you so much for everything!! Please use them if you go to Rome!!