Not only was this place AMAZING, wonderfully located to everything we wanted to see in Rome, and very comfortable, but Carlo went above-and-beyond it catering to our every need. Any time we had a question, Carlo got us answers immediately. He arranged for airport transfers, tours, and often came in person to meet us personally in order to facilitate taxis or other things. We traveled with my parents and my children, so this was particularly helpful. The place was stocked with everything we needed. We cannot say enough good things about our experience.