I booked this apartment with no knowledge of Rome - its neighbourhoods or public transport etc. I was travelling with my husband, 10 year old daughter and my parents-in-law. We could not have been in a better location. The building is in a safe and quiet street and a couple of minutes walk from anywhere you would want to be. Perfect!
All communication at the time of booking was prompt and polite; we were met on arrival with keys and shown around.
On a couple of occasions we had questions for Massimo and not only were we responded to within minutes, he called over to check all was OK - always helpful, caring and polite.
If I ever return to Rome, this is the only place I would stay and I would recommend it. There is one great, big bedroom plus one room with three beds - it is not entirely separate but the apartment sleeps plenty of people but might be a bit tight for non-family groups.
Everything was clean and tidy, warm and cosy. We all really loved it.