We have rented many Airbnb's throughout the years and this was hands down our best experience. While the apartment was absolutely lovely and was in a phenomenal location, it was really our host Roberta who made it so special. I'm normally a pretty independent traveler who doesn't need too much hand holding, but this trip was filled with several mishaps - from a missed flight to a lost phone. Roberta graciously helped me solve all the problems seamlessly. She really went above and beyond to make our trip such a success when it could have been a bit disastrous - and all with her trademark smile and good humor. Mille Grazie Roberta!