Little trouble with timely communication. Check-in is 1200, I previously told her we would be there at about 2PM. 3-hours before arriving early, I sent a message and never got a response. Arrived at the location right at 12, and had to call to get an answer and get in. The first thing when you come in the gate is Dogs will follow your car, if you have a problem with dogs, that's an issue. We do not have a problem with dogs, and they were very friendly. We didn't stay in the apartment long as it was our last day in Rome. The place seemed clean; it was extremely private (however, there was no door in the big bedroom), no city noise, and relaxing. Check-out in the early morning was confusing because I didn't get a response. You have to use the key to get out the gate, but don't have time to run back and put it inside the building. So, if you're checking out before someone is able to let you out, it can be a hassle. I had to hide the key.