Prior to arrival, Alessandra graciously answered all of my questions and emails. She provided me with directions and instructions on how to get to the apartment and we were able to find it with out difficulty. Upon arrival, Luca met us at the apartment and provided us with a map of the city and a bottle of wine! It was a great start to our vacation. The apartment is lovely. It is clean, spacious, and well-stocked with the essentials. It is located above a small restaurant, so there was some noise in the evening, but not loud enough to keep us or our baby awake. It is located just off of a bustling piazza with plenty of shops, restaurants, and markets, as well as a metro stop right around the corner. Alessandra met us during check-out and was very friendly. I cannot recommend this apartment enough. We would gladly stay here again if we are given the chance to return!