Silvia was readily available by text and met us at the apartment. She was very friendly and personable. We stayed in four other places all over Italy (including Sicilia), and this was by far our favorite place to stay. Silvia explained everything in the apartment, and our refrigerator had juice, milk, eggs, cheese, and meats. We also had available to us bread, jam, coffee, and cereal. Because we were on our honeymoon, Silvia even left us wine & chocolate which was much appreciated.
We loved the location of the apartment and walked all over except to the airport. The area the apartment was in was safe and incredible with historical ruins around the corner and shops and restaurants nearby. We could not believe how close the Coliseum was.
Unfortunately the taxi Silvia arranged for us to the Vatican for the Pope's visit was more than 15 minutes late, but luckily we were able to find a wonderful taxi driver who spoke English very well to take us for only 7 euros. We then walked backed to the apartment from the Vatican and saw sights on the way back. We used that same taxi driver to then take us to the airport because at that point we did not trust the taxi Silvia arranged. That taxi driver tried to claim he was there 5 minutes after the appointed time which was entirely untrue since we did not get in the new taxi until 15 minutes after the appointed time.
We would definitely recommend staying here.