Flavio's place was perfect for our family of 5. We arrived 10 hours later than expected on Christmas day due to numerous flight delays. He always responded promptly and kindly to our ever changing arrival. He also had arranged private transportation from the airport which he also changed for us throughout the day. He made sure we arrived safely and was waiting for us to show us around the apartment. The place was just as pictured and very clean. It was very centrally located and easy to walk to the metro and the attractions. We thoroughly enjoyed our stay and would highly recommend!