Robert was amazing. My husband, cousin, and I got in later than expected and Robert was still there to greet us. We had a bit of difficulty finding which doorbell was his because I didn't have data and only had a first name; no instructions were given about how to find the apartment (or I didn't see them). We tried a bunch of doorbells until one let us in the gate. Robert's downstairs neighbor let us in and told us what floor. Robert showed us how to use the wifi and showed us around the apartment. He also had snacks, breakfast treats and wine for us to enjoy as well which was a very nice touch. The neighborhood was quite lovely and quiet. It was nice to stay amongst real Romans for a few days. However, finding a quick meal proved to be a difficult as there were not a lot of restaurants (that also stayed open late) in close proximity. Also, the place is slightly far from Rome's main attraction; however, it was very accessible by public transportation (which was unreliable at times so be sure to add in extra cushion to any travel time). All in all, it was a lovely experience. We spent mornings drinking coffee on the balcony and evening drinking wine!