Actually we don’t have so clear opinion about Chiara personally since we never met her and we don’t had even a basic communication (I.e Basic information for transport, Rome, etc.).
The room has value for money furnitures but no access to clean staff or clear towels and sheets (towels smelled bad and sheet with blood and blots). We stayed 4 night in uncleaned room and toilet.
The most important problem was the toilete.
the toilet had a drainage problem and the water from the shower came out to the toilet and into the room. The last day we don’t managed to have a shower at all.