Leonardo was very nice, and we only saw him the day he picked us up at the airport and set us up in the apartment, which was great because we weren't sure what the privacy expectations were - we were very appreciative to have the place all to ourselves with no interruptions. The apartment is in a very nice and quiet neighborhood, above the Vatican, and felt very peaceful and safe. It was nice having quiet at night, without traffic and city noise around! It took about 25 minutes to walk down to St. Peter's. The apartment was clean and tidy, and all three of us found the beds to be comfortable. The air conditioning was a welcome feature, located in each bedroom. The kitchen was adequate for the little eating we did there. The price was extremely reasonable for such a convenient, comfortable, and quiet place to stay, and I'd stay there again.