Paola was great and we enjoyed staying in the apartment. We love the neighborhood and everything about the apartment was as described. The only SMALL issues were that the provided towels spelled incredibly musty/dirty and after using them our entire bodies stayed that way as well, and the reading lights in the bedroom did not work. Also be aware that there is a pigeon nest in the bedroom's outer wall and they are quite loud in the morning. Could be a problem for light sleepers.