We stayed 3 nights in Giulio's apartment. He was very responsive when originally booking. We didn't meet him & we had no reason to contact him during our stay. The apt is in a quiet building on a side street. We took a cab from the train station & then we walked all over the city. The apt was as pictured & it is spacious. The sofa sleeper was comfortable for my daughter. It was clean & the bathroom has been updated. We didn't cook but we did use the washer which was in perfect working condition. I would definitely stay here again.