Natalia is wonderful. She was able to make arrangements for my pick up from our cruise ship and departure to the airport at a very reasonable price. She's quick with her email reply and was there when you need her. The apartment was centrally located, 5 minutes walk from the Spanish Steps and 5 minutes from the metro station. It's so spacious for my family of five. Excellent air conditioning system for hot days in Rome. The apartment was very secure!!! I highly recommend this apartment and would love to stay there again. Thank you Natalia.