The apartment was beautiful, professional and very clean. Had everything we needed except a microwave but it wasn't a deal breaker. Linen and towels were lovely and soft, and provided all the toiletry basics. Beds were super comfortable and huge. Air conditioning on every level in almost every room.
You do have to take a few flights of stairs though - once through the gate on street level there are two external flights to get to the front door, and then once within the apartment, there is another to get to the main living room floor and then another to reach the master bedroom, so keep that in mind if you have heavy luggage.
Location was great. There are two bus stops right outside the apartment servicing different routes so that was super convenient.
We met Pamela for our check-in who provided plenty of helpful tips, and who also came at the agreed check-out time to see us out.
There was a minor misunderstanding regarding emergency access to the apartment during our stay due to an electrical fault next door (the control of for both units is in this apartment) but Alessandro and Pamela were very apologetic and handled it professionally.
All in all, a great apartment in a great location. Would highly recommend this luxury apartment.