Our experience was amazing. To start with, Roberta made arrangements for us to get to and from the airport (at our expense, but greatly appreciated). Second, it was wonderful that she personally greeted us into the apartment when we arrived and gave us recommendations for nearby restaurants and even a supermarket. Third, the apartment was perfect for our family of 4 and we really enjoyed the living room as a get-together place (two more people would have easily been accommodated). Fourth, the elevator and the washer and drier were super pluses. The only minor downside was a slow Internet connection.
Despite being just steps away from the Fountain of Trevi, shops, and restaurants, the apartment's location is very private and quiet.
We only used Uber services to get to the Vatican. Every place else we needed to go to was 20 minutes or less by foot.
When we come back to Rome we hope that this place is available.