Staying at this apartment was not a good experience. When we arrived, Lorenzo's associate did not have the keys for the apartment. We had to wait in the 95 degreee heat for 30 mins. Once the keys arrived, we discovered the apartment wasn't clean and we waited another 30 minutes for two women to clean it. Even after they were done, many spots in the apartment were still dirty. The associate then asked us for money as a "check in fee" even though it was the middle of the day and everything about the check-in process was bad. The bed did not have a comforter, the power went out three times, and there was no hand soap. If this air bnb was much less expensive, I would not be as bothered by these issues. But we paid a tremendous amount of money for a sub-par experience.