Riccardo was very friendly and gave detailed instructions of how to reach the apartment from the airport. He was always quick to respond to our messages and was available if we needed him for anything. He also booked our transfer back to the airport at the end of our stay so we didn't have to organise it ourselves. The apartment was very nice and clean and had obviously been looked after. It is located right by Baldo degli Ubaldi station so getting into Rome city centre was very easy. The kitchen had everything we required for cooking but we couldn't find a toaster so had to make toast on the grill (not a big deal but just an observation). As the apartment is on a main road, there is a bit of traffic noise in the living room but we got used to it quite quickly. We didn't sleep in the bedroom as we found it too hot so ended up sleeping on the sofa bed in the living room where the air conditioning unit was situated. The Internet was okay but seemed a lot slower when others were also logged into it. However, it was still manageable for what we needed to do. Overall, we really enjoyed our time in Rome and would recommend staying in the Silver apartment as Riccardo is a great host