Elisa was very attentive, checking up on us before and during our stay to make sure everything was going well. Unfortunately didn't meet her but her friend Luca took care of our check in. Really cute apartment, exactly as described in photos. Sofa bed was huge and comfy, bathroom was clean but small, WIFI was excellent and came with all convenient amenities such as towels, tea and washing machine. Full use of the kitchen was great.
The neighbourhood is very "bohemian", non touristy and really cheap and authentic eats. Can be a bit sketchy so not for families, but we had no problems. Location is a bit far from the main attractions but easy access to public transport to take you to Termini.
Overall, a very pleasant stay. Definitely visit the cafe in the area "Necci", amazing coffees and pastries for pennies.