Fabrizio (Roberts brother) settled us in and first impression was he was a warm welcoming person who made us feel like family, Roberto came by briefly to give his best wishes as we are newly weds and also gave us a bottle of wine as a gift. It was definitely a surprise. Fabrizio was very imformative and polite. Best experience ever and better than a 5 star hotel treatment. We felt like we were part of his family. Nice quite area and close to the metro. Convenient and easy to find. We recommend them over hotels due to their service alone. Fabrizio even drove us to the airport at 5am. The experience was priceless and my wife and I can say we have made new lovely friends here in Rome. God Bless their big hearts. Stay with them and it will be an experience you wont ever forget.