We were able to check in right when we arrived in Rome, we met with Marcellos assistant Lavinia. She was very helpful and showed us around the apartment and then gave us hints and tips to get around the city. We were very happy with the apartment, it was very clean and had everything we needed for a short three night stay in Rome. The location of the apartment is excellent
! we were able to walk everywhere we wanted to go. The only issue we had was that the Internet was very slow, but I would definitely stay here again!