Our trip to Rome didn't start off great. Our flight was first delayed a couple of times and then canceled altogether and we were forced to drive 1200km which meant we wasted an entire day we booked at Lorenzo and Lauras apartment and we were going to miss the agreed upon check in day and time.
Even so, Laura and Lorenzo made sure we could get the keys on the second day at a time it was convenient for us, they offered to extend our stay by an extra day free of charge even though the whole thing was the airline's fault and they were very understanding and forthcoming (they offered to pick us up at the airport at any time after the airline started delaying our flight). I really cannot find enough words to thank them. The apartment is easy to find, clean, 10 mins by foot from a metro line that takes you to the city centre, it's affordable, really one of the best value stays you can get in Rome.
Even though bad luck followed us on our trip, we still managed to salvage some of it and even enjoy ourselves thanks to these wonderful people. 11/10, if we ever decide to visit again we will definitely look to stay here again.