Yes. Francesca and Claudio were very welcoming and helpful. Made some good suggestions for places to dine, things to see for the days we were in Rome and even arranged transportation to the airport for us early on the morning of our departure. They were always available by text to us for our questions. While we were only a couple there place would be very accommodative for a family of four. Great kitchen for cooking if you want to do some of your own meals. Good dining in the area if you want to eat out. It's a walk-up but not bad. Nicely furnished, clean and nicely decorated. Only negative it's on a busy street. Didn't bother us but if you're a light sleeper it may be an issue, especially in the front bedroom.