Well one thing to keep in mind, all airbnb experiences are different based on the host, location, unit itself and the weather. I went thru this airbnb listing what I thought was good enough. It had good reviews, so I figured it was a good deal. I was well received by the host Maria and Stefano. The apartment was well stocked with everything, shampoo, hand soap and very clean & organized. Everything was going great; the washing machine is located in a common area and I had to wait until someone else's laundry load was finished before I can use it. I received clear instructions on everything from using the stove to locking the doors. The host was nice enough to let me check in at 11am instead of having to wait till 3pm. When you enter the door of the apartment you come into a common hallway leading to 4 apartment doors, 2 apartment doors on the left and 2 apartment doors on the right. The apartment I stayed was the first on the left. One thing I noticed was the cold temperature inside the apartment. The outside weather was upper 40s (F) in December. According to the weather forecast, it was going to be colder in the coming days. I asked the host about the heating in the apartment. The four apartments share the same heating system of radiators and the thermostat located in the common hallway. I was told the apartment was cold because the windows where left open previously to air out the space and to give it time to warm up. I touched the radiator in the apartment and it was warm to the touch. A few hours passed by, apartment was still cold to the point I could not take off my shoes comfortably or my jacket. I was very tired and only slept 3 hours the night before to catch the flight to Rome. I contacted the host via airbnb app and explained it was still cold inside apartment 2nd time. The host Maria, expressed that electricity is very expensive in Italy, since I'm from Miami I probably feel the cold more than most people and that the temp was raised to 22c (71F). I explained to the host that I am familiar with being in cold climates and have never had to deal with heaters not warming enough. I also mention that I'm going to need a portable space heater or check in to a hotel if the heating does not start working for the nite. At this point it was getting late into the night, no signs of the apartment heating up, super tired and raining outside. While sitting on the sofa, I also noticed how you can hear the cars driving by, closing doors and people outside the apartment. The host did not bring a space heater or did anything about my complaints. So I only have 3 nights in Rome, have spent a boat load of money to be here and the host was concerned about the electricity bill.... On top of that host claims that the old lady that lives next door in her 70s does not complain about the cold. I suspect the lady does not complain in fear of having her rent raised or asked to move out, not because shes not cold. Lastly the host expressed how she never had a problem with other people being cold except me. (This rub me the wrong way, as the host Maria did not acknowledging my discomfort so she can blow me off) I did warm up a little at a local restaurant, but when I got back to the cold apartment Is when I decided to leave and check into a hotel at an additional expense with the risk of not getting my money back. I got an Uber late during the night and was finally able to be comfortable. Experience in life has taught me, what starts bad usually ends bad. I was unwilling to go back to the apartment and keep on with the back and forth about the heating. It cost me thousands of dollars of my hard earned wages to spend my time being uncomfortable in the 3 nights I had in Rome. This apartment is a great low budget option, if you do not mind, street noise, cold if in winter or hot in the summer. This apartment has no a/c on the wall. I'm sure if the weather would have been good, not hot or a little chilly this apartment maybe a good option. Also it is pretty far from the center. Like 25 minutes on bicycle in typical Roman traffic. It is unfortunate things had to turn out this way. Sometimes its just better to rent a hotel and not deal with this kinda problems. Fortunately, Airbnb refunded my money for this rental.