As soon as you step into the apartment you'll feel right at home. Both Andrea and Elisabetta were warm/friendly and treated us like their friends. There was a personalised booklet to navigate around the San Lorenzo area with recommendations for food etc. which was really nice. We had the best authentic pizza and tiramisu in Italy. This was by far the best airbnb experience for my girlfriend and I as they were genuine and sincere in helping us with everything. Will definitely come back again. Thank you!