This Airbnb is in a great location and Silvia is very accommodating. We got into Rome the morning after we expected to and Silvia gave us a partial refund for the night we did not use. However, my fiancé sat up in bed at one point and the headboard broke. Obviously we did not mean to cause any damage but it was surprising that the bed broke upon such minimal movement. Silvia requested that we pay for part of the repair, which we did.