Communication for the rental was excellent. Valentina responded swift and was accommodating. Though we didn't need extra help (Italian speaking husband and having been in Rome before), Valentina checked up regularly (by WA) to see whether we needed anything.
The flat is in a perfect location- right in the middle of the action but very quiet, but beware, there are a lot of stairs to climb! The restaurants just outside the door: Pollarolla and Elle Effe are excellent and there is a convenient Carrefour express at 2 minutes walk.
The WIFI device that is used in the flat is a webpocket which means that once charged, you can take it with you on your trips in the city. This proved very practical (we had 3 Iphones linked to it) to use google maps, email if needed...
The beds are comfortable and there is AC in the main room and in the master bedroom, the other bedroom has a fan. Plenty of storage in the rooms.
Upon arrival we found that some things were not very clean (dirty glasses in cupboard, dirty bath mat, table top not clean) but that is probably because the cleaning company had overlooked these and we informed the owner.
Overall we had a lovely stay!