After a month traveling through Italy we stayed at Serena’s place prior to flying out. We enjoyed the location very much and the elevator in the building since the unit is on the fifth floor. Otherwise the apartment was disappointing. It appears much tidier and more welcoming in the photos. In fact both headboards pictured were actually missing! The bed in the blue bedroom was comfortable while the mattress in the yellow bedroom was springy and not comfortable at all. We were provided one face towel per room and no place to hang them as the hooks in the bathroom were loose. The kitchen was not well equipped and there was lots of random junk in drawers and cupboards. Our wifi did not work nor did the AC unit in the yellow bedroom. I contacted Serena and she said she’d send maintenance but never followed through. Overall this is not an Airbnb Plus property!