Francesco was very friendly and had many helpful recommendations. The location is perfect for visiting the ancient sites. It is also right in the middle of a huge number of food options. Generally the flat was very clean. There was a bit of mould in the bathroom and the bathroom smelled a bit like drain if you didn't keep the window open. The mattress is very firm - which may be good or bad depending on the people staying. Check in was easy and Marcella gave us a huge list of recommendations before we arrived.