We stayed at Max and Lavinia's place for 3 nights in May 2015. From the start of our booking we had prompt responses and great communication. We arrived a little early and we were allowed to drop our bags off and get a run down of the apartment. The apartment was perfect. Neat, clean and honestly we don't think the location could get any better. So central to everything you want to see and do in Rome.
Even the little things like being easy to contact during our stay, having some information and guides drawn up and ready as well having a small amount of household basics (soap, toilet paper etc) available was excellent after just getting in from a 10hr transit.
Cant speak highly enough of our first Air BnB experience and all thanks to our great hosts!