What do an earthquake, a tornado and this place all have in common? They’re all disasters.
From check-in: we arrived late in the evening and were told we’d have to pay a €35 fee. Fine. We called from
the airport to let her know we were on the way, then again when we arrived. She took 10 mins to arrive and when she did, she didn’t have the key. She had to take a cab home to get the key, making us wait outside on the street with our luggage for 30 minutes. When she did arrive, I told her I wasn’t paying €35 to wait on the street and she became very aggravated and quickly left, providing only the wifi information for “check-in.”
The house itself wasn’t what was pictured - the photos were clearly old or touched up. The floor tiles were cracked and loose, the shower door was broken (she informed me someone was coming to fix it, but I declined. It should have been repaired before our arrival). The paint and wallpaper were peeling, we found ants around the apt, the blankets on the beds were stained and dirty. The beds and pillows were terribly uncomfortable.
I’d go on, but you get it.
They did respond quickly to questions but that couldn’t make up for this mistake in booking.