READ THIS REVIEW! Joey (Carlo?) Was an excellent communicator. Met us at the apartment and helped carry our bags up the stairs. BEAUTIFUL apartment!!! Very clean! Modern, roomy, luxurious, Murano chandeliers, spacious bathroom with HUGE shower with waterfall/rain/wand options. VERY comfortable beds (memory foam in red room). Oversized plush bath towels. All new windows that open easily. 1st microwave we have had in all of our European travels! Could not figure out how to turn off heat even when we lowered thermostat to 15C but just opened a window. No breakfast, minimal coffee, no milk, minimal sugar. Shampoo, soap, and hair dryer provided. 62 stairs to climb, okay location.