From the first message after booking I found that Joey was helpful and was willing to go above and beyond to assist us with our travel plans. He not only offered to arrange a taxi to and from the airport, but also helped by receiving my lost luggage and carrying it up to the apartment. The apartment itself is beautifully appointed and the pictures are exactly true to reality. It is awfully close to the Spanish steps and the Trevi fountain. I would absolutely rebook here in the future.