Everything is great, thanks for your kindest and appreciate for all!
well located in the center and very close to main station(Roma termini) as well as public transport made us easy to travel with 3 kids (2 boys and 1 infant).Easy to contact and gave us some important info while check in and complimentary fruits! . Helping us ordering taxi and above beyond Natalie with her kindest was willingly receive our luggage from airline (that was lost during our trip) without prior notice and prior our arrival as the airline should send those bags next day while we are already check in.