To describe the apartment I need to try to separate the apartment from Morena. She is beyond sweet and helpful. We left a back pack in our taxi trying to hurry to meet her and she was very helpful in recovering it. We also appreciated her helpful tips around the location of markets and monuments. No one could have been nicer. Five stars there!
The apartment however was a little different matter. While there were Airbnb awards dispkayed, her apartment was our fourth on our trip to Italy and was the most disappointing. Not having a lift is a huge deal for how many steps there are. Third floor is misleading. It was doc flights of stairs and my mom is 75. No one was there to help us. Only Morena. That was very difficult as it is quite easy to find a lift in most apartments and this was a huge challenge for us and all we had was carry on sizes and backpacks.
Secondly the apartment was not clean. The shower was moldy and had old soap and shampoo hardened on the tiles and the kitchen was greasy. We followed her directions but still couldn't get her two eye electric stove go work and had bought groceries so had to microwave our sausage. The air condition is a portable floor u to and she didn't really know how to work it and shared it hadn't been used in over a year. We figured it out but it did not good for the bedroom where my mom and I slept. We also found a sticky note in the bed that wasn't ours which made us wonder if the sheets were changed.
The good things were the location and Morena herself. She was so helpful but the apartment not being cleaned professionally and no help with the six floors of steps. This apartment is near used and trams and what seemed to be in the old section of Trastevere - which is quaint but the newer section is closer to what's happening in Rome- a couple cafes and a market were great.
We want to thank Morena for her hospitality and maybe make these changes (6 flights and no man to help with luggage) so future guests will have a clear picture and cleaner experience.
Best to you, Morena!