Natalia was unable to meet us the day we arrived, but had someone waiting to let us in (Veronica) who gave us a tour of the apartment. She left us a basket of fresh fruit, which was a wonderful welcome. Veronica spent some time walking us through the apartment and answering our questions. The apartment was fantastic, in a great location and the perfect size for four people. Natalia was a great host, and when we had a problem with the water, she responded immediately to my message, and sent a plumber over to take a look at the issue. We were very happy with our stay and would recommend! Thanks Natalia!