We are so grateful for Alessandra!! She went above and beyond to make sure that we were taken care of during our stay in Rome. First, she arranged a car to pick us up from the airport after we realized how much luggage we had and how difficult it would be to take public transportation. Then, she helped arrange a car to get us back out to the train station after our stay was over. When the unthinkable happened and we accidentally locked one of our phones inside the apartment when we were leaving, Alessandra was quickly responsive and doing everything she could to help us - including arranging for someone to meet us to get the phone back and offering to overnight the phone to our next location. We are so grateful for everything that she did to help us. Also, the apartment was beautiful - recently renovated, two large rooms with large beds, incredibly spacious living room with a pull out couch, a full kitchen, and a washing machine. Thank you so much for everything, Alessandra!!!!