The flat is very convenient, spacious, ckean and has a well equipped kitchen. Giulia was helpful and friendly. She gave us an extra fan in the hot summer and helped us to keep our luggage after check out. She also helped us to settle problems including wifi service, hot water system and drainage system in the bathroom during our stay. But, sometimes, we couldnt contact her in our emergency by message or by phone. It made us nervous. Still, a greater problem is it was very noisy throughout the night as the flat faces the main street and a garbage site. A garbage car will come to collect garbage during midnight and it is extremely noisy. We were greatly disturbed. Since there was no airconditioning, (I overlooked it when booking) it was impossible to close the windows and we couldnt sleep well throughout the night. Dont recommend to book the flat in summer or you need to suffer the hot and noisy night.