The home is beautiful and the artwork is awesome! Natalie responded to me within minutes for any questions I asked. David met us at the door and showed us the apartment and how everything worked. After he left it was too hot in the apartment and I sent Natalie a text, and within 15 minutes David was back and turned the boiler off and showed us how to use the AC units in each room. we loved our stay and the location is great, easy walk from the train station.