Even though we agreed to check-in after 10 a.m, in the evening she send us a message that check-in is possible only at 3 p.m. We already planned everything according our agreed schedule, and were at the station when received the message. We had no other option than to accept the situation, and had to leave our luggage at the train station, and spend time around. when we arrived home at 3 p.m., we were tired (the whole night we were traveling on the bus, thus we informed our host about it, and agreed to check-in in the morning), and we had no battery for calling cause at the door only the surnames were written, and it was not mentioned in anywhere at the description). We asked permission for charging our phones from the closest restaurant, and after that tried to reach Barbara. But she did not answer the calls, and told that she does not reply Italian numbers (we were in Italy, that's why, we had to use Italian number for avoiding roaming costs, and she knew that we will be their on time as we were desperately tired!). Despite of the fact that she saw that we are standing outside with luggage, and calling, she answered the call after 20 min. We lost 1 full day because of this reason.
The rest were ok.