Apartment...Good location walking distance to several metro stops and 20 minutes walk to Vatican City and 25 minutes to St Peter's Basilica. Grocery store literally 2 doors down and was very convenient.....Great terrace space and view.
Big problems however..... with Internet! My wife and I had several communications with Aurora before we booked her apartment..... on the importance of WiFi with quality speed and quality signal. We told her we have no phones without Internet so it is very important.....through all our pre booking communications she never said a word about the significant fact that the internet router device is not located in her apartment.... but located in another apartment..... on another floor.... and is shared with others. This CERTAINLY impacts speed and signal strength.... which makes the internet quality in her apartment terrible. We brought this to her attention and her host Davide's attention immediately.... and they did send someone over to reset the internet device which.... did not help.
So we had to walk down the street.... to get strong wifi and call Airbnb for assistance. They agreed with us that this "shared internet" situation where the internet was really not even located in this apartment.....should have been fully disclosed on the listing..... and during our pre booking conversations about internet with the host. They wanted us to ask her for a partial refund to move to another apartment with regular standard internet......we were fine paying for the night we stayed even though we had no phones/no internet for first day and night and next day. Aurora refused to let us check out early and give us a partial refund to go to another apartment that had regular standard internet.
We had to walk back down to coffee shop again for internet.....to call airbnb again....and ask them to help again. Airbnb sided with us after she refused to help us.... and airbnb checked us out of her place and refunded our money and helped us find another apartment with regular standard internet. We agreed to pay for the day and night we stayed even though we had to go down to coffee shop for internet every time we needed to use our phones.