Gianluca was very upbeat and informative - actually he was really enjoyable just to chat with! He met us at the apartment and gave us a map with suggestions for restaurants, popular sites, and bus transportation. The location was a short walk to the Vatican. The apartment was comfortable and clean with a very interesting history! The washing machine was a washer and dryer in one which was very convenient. We really appreciated the fact that he arranged a taxi for us at 3:30 a.m. to catch our early flight home! Great place to stay in Rome!