I would like to say that he was accommodating and very kind. He provided us with a map of the city and showed where the museums, monuments, etc. were, where to eat, and which places to avoid at certain times (we were two ladies traveling alone). He also lent us cutlery for our dinner when we ate in, he fixed our sink right away when we accidentally plugged it, and he helped us find a place to print our boarding passes.
The room was clean and in a good location (we were able to walk to most main cultural attractions).