Lele has welcome us very well, helping us with the numerous luggage to climb the 3 floors, giving all the tips for a great visit (where to eat like Romans, which transportation to use to get in some spots,...). since it was end of Dec, our first night was a bit cool, so he bought for us additional blankets the next day. The appartment was great: huge space, great location, very clean. Only thing, the 3rd floor without elevator (by law , a lot of ancient buildings can't have lift) can be difficult for older people or people with young children like us. Besides that, everything was great.