Our overall experience was excellent. Francesca arranged our transportation from the airport and even offered to buy us SIM cards before we even got there. Upon arrival, she welcomed is in person and gave us great advice & local tips. The apartment itself is in the heart of the city. We couldn't have asked for a more prime location. The Pantheon and Piazza Navona are right nearby and everything else is still walking distance. The accommodations were clean, the bed was comfortable and she even had Netflix when we were back at the apartment to recharge. There is an awesome gelato place right around the corner and 3 cafes for a morning boost right down the street toward the Pantheon. We stayed at two Airbnbs while visiting Italy and Francesca was the only one to provide an outlet adaptor which was very helpful. Highly recommend her apartment for your visit to Rome.