We loved our stay in the apartment in Rome. The location was fabulous, so many great restaurants around. you really feel like you are in the heart of Rome. It's such an easy walk to Trevi Fountain, the Spanish steps and lots of great shopping. There is also a Metro station close by to get you all over rome. We never met Marta but had no issues getting into the apartment at check-in time. The apartment was clean and very user friendly. No washing machine which after traveling for a few weeks made it a bit hard but no other issues. great place to stay.