Based on the previous reviews, I was very excited to stay in Carla's apartment with my family of 4. The location is perfect- so close to the Colosseum, restaurants and supermarkets. We loved staying here! The apartment is quiet, well-decorated, and has most of the essentials. Unfortunately we had some problems with hot water and bed situations the first night. We did not meet Carla but she was available and fixed all our issues asap. She is easy to reach, quick to respond and we truly appreciated all her efforts to make us comfortable. She organized us a driver to pick us up from the airport and take us to the apartment. She also called us a taxi to drive us to the train station. Thank You, Carla, we had a lovely time in Rome.