Simona was incredibly responsive to e-mails and texts both before our visit and during our stay if we had any queries. The apartment is in a great area - close enough to walk to some of the main sites, whilst being far enough away from the hustle and bustle of the city that it wasn't too noisy or overwhelming. It's near the river and very close to the Metro too. We have two young children and the apartment was great because it gave us enough space to not feel we were on top of each other and all of the amenities we needed to be able to ensure they were catered for.