Fausto and Gabriella were GREAT hosts! Fausto and his daughter surprised us by picking us up at the train station. It is only a few blocks from the apt, but we might have had trouble finding it that first time, so were very thankful they were there to meet us. It is in a very safe neighborhood--right across from the police station, in fact, which also made it very easy to find on the Google map. Our luggage was delayed, so we didn't have any converters--Fausto was kind enough to bring one so we could charge our phones. We also used the USB port on the TV (which had to be on in order to charge them) We had one very long day where we hadn't been in contact (I was ltd to sending texts while in wifi areas) and Fausto texted us just to make sure we were ok. They are both very kind and considerate. Gabriella even walked to a store (several blocks away-- we would have never found it on our own) so we could buy new converters. When we first arrived, she also walked us around the block to show us where the coffee shop (Stratvari's has wonderful cappuccinos, pastries, and the CUTEST young couple runs it!) and a couple restaurants are. They only live a few blocks away, so encouraged us to call or message them if we had any questions or issues. I highly recommend Fausto and Gabriella as hosts!!