What a fantastic host Clarabella is! As soon as I landed in Roma, my bags weren't on the same plane as me. When I contacted Clarabella to let her know of my dilemna at the airport, she told me to relax and have patience. She greeted me at the train station since I'm bad with directions and escorted me to the Freestyle BnB. I found the place to be spotless and my room (Safari) had air conditioning (can't live without it in July in Roma.) After two days and STILL no luggage (thanks, IBERIA!) Clarabella offered to wash my "uniform". Probably the best part was the comfortable bed (more comfortable than my own at home!). Clarabella provided fresh fruit daily and was there whenever I needed assistance (she even felt sorry for me and the lost luggage situation and gave me two passes for the metro...what a sweetheart!) On day three AND STILL no luggage she gave me a ride to a department store so I could buy some clothes. All told, although my time in Rome was bittersweet due to lost luggage, Freestyle BnB was definitely the SWEET in the bittersweet. This place is close to transportation and everything you need. Take my advice and book your stay here. You won't regret it!!