Incredible communication from Andrea from the moment we booked! He helped us book a taxi from the airport, gave us very easy to follow check in instructions and responded to all our questions promptly. When something came up in the apartment, he quickly came over and helped us out. The apartment is literally 3 minutes away from the Colosseum (you open the door and there it is!). The apartment itself was very clean, and Andrea has a booklet with instructions on how to use everything as well as local tips for places to get groceries/sim cards etc. Only thing to be aware of is that it can be a little loud at night because you are so central, but Andrea does provide ear plugs :). Many thoughtful touches, and overall a wonderful experience. Thank you so much Andrea!