Alice is an excellent host. She met us at the apartment, answered all our questions extremely timely, including little ones like where to get the taxi etc. When a light burnt out, she showed up immediately to replace. The apartment was very clean, comfortable, kids loved their separate room and beds, and bathrooms were stocked with amenities. The bedsheets, pillows, comforters are all very comfortable, and fairly new. And A/Cs worked well during a blistering heat wave in Europe. It's a terrific location - we walked to almost all touristy locations, and while we saw all major parts of the city, the campo dei fiori square right behind the apartment remained our favorite. If we returned to Rome, we would be inclined to stay with Alice again.