From the minute we booked Stefano was helpful and gave tips on what best to do with children in Rome, gave recommendations of where to eat etc. We were met on arrival at the apartment by Stefano's brother, Alessandro, who was very welcoming and friendly and spoke perfect English. He showed us around the aprtment and gave us a map of the area and pointed out where we were and local Metro stations etc. The apartment has wonderful high ceilings which give it a very spacious and airy feel and was well equiped with everything we needed, incl. dishwasher and washing machine and even a few extra unexpected bits. Nice fresh, modern decor, clean, great location. Host called mid-week to check all was ok and to offer assistance with excursions and sightseing. Would love to stay again and would definately recommend to friends and family visiting Rome.