Patrizia was a very welcoming and helpful host - she greeted us and even installed some plug-in so we had the option of watching Netflix (although Rome won that competition). It was so nice to find breakfast basics in the apartment, including milk - not all hosts offer this. Everything was sparkling and the shutters and aircon were invaluable during the mid-June heatwave. All the facilities were available. Patrizia also offered to order taxis for arrival at/departure from the airport but there is a good train and shuttle bus service to these (at least both to Fiumicino and the bus to Ciampino, which we found reliable).
We felt quickly at home in the apartment, which is brilliantly located for Trastevere Rail Station (a quick hop from Termini) and the #8 tram to central Rome. Also several buses if you know the bus system (we didn't). Supermarkets quite close by for self-catering needs and a small grocery store next door. The station cafe is a really brilliant breakfast option too (not my experience of a lot of station facilities) - staff are great and the pastries divine.
I'd gladly come back. Recommended!