A. What Was Great:
· Location – very near Spanish steps, major landmarks were within walking distance
· Room was neat and clean
· The driver recommended by the owner picked us up on time and was polite.
· The concierge service and our host were quite responsive when we asked for help.

B. What Needed Improvement:
· The driver did not have the correct address and the apartment building number was also not written in the Air BnB booking details. · The driver dropped us off on the road and we spent ~30 minutes trying to contact the hosts (no response on phone). Finally, we got through the concierge and he directed us to the house.
· There was only 1 mug available in the kitchen for tea (Others were all small espresso cups). Should have had more cups and perhaps creamer for the milk too.
· There was construction going on in the apartment next door – We were not informed on this.
· On Sunday when we were leaving, the Rome marathon was on and all the roads from the apartment were blocked. It would’ve been nice if the host could have informed us of this as we had to walk 2-3 kms to find a taxi.