If I could give 10 stars I would. Valentina was exceptional. Our communication was constant, she always replied and was happy to help us with our questions, appartment-related or not. Covid-19 restrictions, tests etc were stressing us out but Valentina was always there for us providing information. Her brother was there and made check-in easy for us. Appartment was exactly like the pictures, clean and located in a perfect spot to explore Rome by foot.