I wish I could give this five stars. Andrea was a great host. He was very communicative and welcoming. We had initially booked our stay in his listed property for a two day trip to Rome. However, the boiler broke down the day we were supposed to check in. Andrea went out of his way to provide us with alternative accommodation at another property managed by him and ensured that we were comfortable, all at very short notice. The alternative accommodation was a beautiful library loft that was part of an apartment complex in a very nice part of Rome. The only drawback was that the air conditioning wasn't set up yet, and Rome can be quite hot and humid in September.