The place is just 5 out of 5 for accuracy, communication, value, cleanliness, location.
I will start by the location, it is 2 min walking from Rome mian Train station "Rome Termini".
The staff were great in the check-in process, they also helped me to get from the airport to the hostel.
The hostel is really really clean and cozy. They have lovely books collection in the living area with other activities like card games, chess, and more..
For me this is the place to go if I am visiting Rome again which I will for sure.