Emma was a very attentive host, met us when we arrived, was flexible to our schedule, and spent the first few hours of our stay ensuring that she fixed the wifi which was not working when we first arrived. The apartment was very big and had lots of space for kids. It us also conveniently located about 10-15 minute walk from the train station and still easy by foot to get to major monuments in Rome. The only down side was that there was no air conditioning and it was very hot in the apartment. To be fair, we were there during a historic heat wave! Also being in the first floor located next to a main security door was pretty noisy at all times of the night. Whenever other residents of the building left or returned that big door would slam.