The apartment is as described. The kitchen is quite small, just as it looks in the picture. The neighborhood is good; we felt safe, there is a small grocery very close, and it was a shortish walk to the metro and the Vatican. We used their car service to and from the airport and we’re happy with it.
The apartment is old and we noticed paint chips falling from the ceiling. It was clean though, so no big deal. The door lock can be tricky and really ought to be replaced. There is A/C in the dining room and two of the bedrooms but not in the bedroom with the wrought iron bed frame, which also has the en suite bathroom, nor in the kitchen. One of the 3 bathrooms you can’t use overnight because it’s too noisy for the neighbors, but there’s 3, so no big deal.
Only found a well-used sponge for scrubbing dishes. Things not provided that are good to know in advance: laundry soap, soap and shampoo for the shower (there is hand soap at each sink and liquid dish soap), & paper towels. We found a little olive oil and salt but I think they may just have been left from prior guests.
Communication was very good. They sent someone over when we had an issue with the lock.