Pros: Wonderful apartment, very spacious, clean, convenient location (can walk to most sites and restaurants), close to grocery store and pharmacy, prompt communication, arranged taxi to and from airport and even had water and a prosecco in the fridge for us. Cons: noisy from cars, trams and people out late, need directions on how to use some of the appliances- Annie did promptly send someone over to assist. Mostly, it was a good stay and I would not hesitate stay here again. Thank you.