Nathalie was very gracious and welcoming. She responded quickly by email, and she booked an early-morning taxi for us for the morning we left.
The apartment is situated in a good neighbourhood, with groceries and restaurants nearby. It is an easy walk to the Colosseum, and city busses. We felt safe walking around.
The apartment is well-outfitted and clean. Water pressure and temperature were consistent. Wifi was one of the best we experienced in almost four weeks.
I would happily stay here again!