Monica was my first host using Airbnb so I did not have anything to compare it to. BUT, she is SUPERB! She left us with maps, explained how to find the supermarket and the best way to get around. Before we even got there, she sent us the best ways to get to her flat from the airport with prices and arrival times. She offered to book us a car and driver to get us from FCO. The flat was spotless and clean, the kitchen had a supply of things like olive oil and balsamic and a few spices. There are even a few umbrellas in the closet for guest use! When we asked for any restaurant recommendations, she text me a list of the best spots. And when we ready to leave, she walked with us to get our bus tickets and made sure we were at the right bus stop. Monica is extremely hospitable and kind. I would book her flat again in a heartbeat! Thanks Monica for a great experience!