Very good communication for anything i needed. The breakfast was not provided though, but it may be just a mistake. The apartment was mostly clean, but i did find some hair in the bathroom. Nice neighborhood, and the metro station is exactly in front of the apartment building. One note: The water from the house's faucet is drinkable, as in all of Rome. However, if you cannot take the chlorinated water flavor, like me, be prepared to buy some bottles to have. Again, this is not a problem of the house or the host, it's mostly the guest's, but you should be prepared.