Caterina and her son Luigi made me and my friends feel so welcomed and worry free. They emailed ahead of time to check that we were all set and even arranged airport pickup and drop off for us both ways. Their email also included maps of transport and a list of sites and restaurants to visit in the city. The apartment was gorgeous, clean, and looks just like the pictures. They had clean towels and soap ready and waiting for us when we got there. The neighborhood was really cute, with banks restaurants nearby, and the grocery store was right around the corner! It was a nice residential area but not too far from all the sites. Luigi came when was convenient for us and labeled some maps and answered all our questions. My friends and I had such a wonderful experience and I will be quick to recommend this apartment to anyone looking to visit ROMA :)