This apartment was exactly as the pictures suggest. The location is amazing we did not use public transport the whole time we were there, all the major sites are within walking distance. I stayed the first 4 nights with my 3 children on our own and felt very safe. The building itself is so old and has so much character, we even met one of the neighbor s who was kind enough to give us a brief history lesson on the building. Checking in and out was easy. All contact with novella was quick with responses. We thoroughly enjoyed our visit at this apartment and would definitely recommend a stay if you want to stay in the heart of Rome