Ricardo was so helpful and welcoming from the moment we booked with him. I was so excited for my first trip to Italy and he exchanged many emails with me the night we booked-probably past his bedtime considering the 6 hour difference! We came from USA on a cruise ship and Ricardo was in touch with us from the first port of our trip until we docked. When we arrived at the apartment, he and an english speaking friend ( we speak no Italian and he speaks no English) were waiting in the sidewalk to greet us. The apartment was just as the pictures show - very clean and new plus very well appointed with kitchen equipment and linens. The small elevator worked quickly and Ricardo so graciously helped get our luggage up. He had a bottle of wine and other edibles waiting for us. He also had maps of Rome and transportation information for us. The location is so close to the Metro and public buses so getting around is very easy even for us car-centric Americans! We were happy to learn to use the public transportation- what a bargain! Best of all for me was the two places to buy gluten free food right in the neighborhood! Ricardo and Carla walked us through the neighborhood pointing out everything we might need. We were able to buy fresh food and cook gluten free at home the evenings we were there. The apartment was just great for 2 adult retired couples that wanted to be in a neighborhood and live like Italians for a week. It was very comfortable and had everything we needed. Ricardo was so sweet texting us to see if we were ok or needed anything almost every day. He was available to answer questions too. In addition, the Vatican is 4 stops away on the Metro- less that 10 minutes. Right outside the Vatican wall in Piazza del Risorgimento is an amazing restaurant that is certified gluten free and can make almost anything on the menu gluten free. It is heaven to a Celiac! We ate there twice. It is La Soffita. We would definitely return to Ricardo's beautiful apartment if we can when we return to Rome- which we shall because we threw coins in the Trevi fountain! Thanks Ricardo for being an extraordinary host!