We were texting Rossella and she had her brother meet us at the apartment. He helped us bring our bags in and Rossella was explaining everything through his IPad. I loved the courtyard, that is what sold it for us. We cooked breakfast everyday which made it very easy to take time to relax and get ready for the day. I loved having the washer and dryer so we could have fresh clothes. The instructions for the washer and dryer are all in Italian but it was great having it. The restaurants were great and loved that there was so much to do in the area by the Coliseum.