How do you spell "hospitality" in Italian? C-R-I-S-T-I-A-N-O! A gracious and attentive host, Cristiano was always there when we needed him and respecting our privacy when we did not. It started early with having a private car waiting for our family of four at the airport (same cost as a taxi) and having a welcome package of wine, cereal, coffee, crackers and a nicely stocked kitchen waiting for us at the apartment. Great neighborhood to relax in, close to everything but quiet at night. Wonderful grocery store around the corner and a late-night convenience store across the street. This is the real deal, much nicer than a hotel in so many ways.