Because of the highly rated recommendations we were expecting a host who would care for us to feel at ease. Thus we would have fully understood the necessity of changing the apartment, if it had been explained to us at any time. Unfortunately we got no answer to our enquiry. The bathroom in the alternative apartment showed no clean condition, the bedroom being in a mediocre cleaned state. Only on the day of our leave our host surprisingly found a way to contact us for her own interests. In addition to that we got a mail to give high rates on the Airbnb site and if anything could be improved, we should let them know in private area. But this is clearly not how it works. I'm really disappointed about such behaviour. Consequently I did not answer to this claim.