There was a problem with the shower box in one of the bathroom. As soon as talked to Vincenzo 2 hours later 2 men showed up in front door to fix it. A few days later I was surprised seeing Vincenzo coming to the apartment apologizing with a bag of buffalo mozzarellas from his hometown as a gift.
What to say, it's really rare to see such kindness around.
Anyway, the apartment was beautiful, quite central and very close to the metro station
A wonderful experience