I booked a short stay on short notice and I received a quick reply. Everything was great, and they provided good information and a map of the surrounding area. Nice clean place. WiFi was great. Kitchen had more then what I needed, and the breakfast provided was nice. They actually had milk and cereal in addition to pastries, water, juice, and a bunch of pastries, jams, etc. Bathroom was great, good consistent hot water, and a larger shower then most I saw in Italy.