The stay at Massimiliano's was awful. The girl who was supposed to check us in didnt speak English at all. We wrote that we would be at the airport at 19:00 and that it would take a while. She didn't understood us and she was at the apartment at 19:00 but left at 20:00 leaving us there. We waited until 2:00 in the morning and no one showed up. We were alone in a strange city, cold and scared. We found a Hostel but it wasnt nice at all... then there were more problems with communication and we even hzd to pay for the first night. The apartment still was nice and what was described (except the rain shower was broken, so you had the normal showerhead which you had to hold yourself) uch this was the most stressful two days on any holiday we've ever been to. We won't be going there again.