This is a really lovely part of town to stay in, and if you have 6 of you staying there it’s probably quite good value. As it was it was three of us, and we couldn't help feeling that it's run as a very mercenary business exchange rather than the usual warm welcome from friendly locals offering an experience we are used to on AirBnB. The experience made us feel slightly as though they were forever looking for opportunities to charge us extra - our flight was severely delayed, for example, and while we sent several messages with updates and apologies, we were threatened with a late arrival charge. The flat rules come with several further threatens of fines should you get something such as the recycling system wrong. The extra 50 euros payable upon arrival for 'complimentary' sachets of shampoo and towels not only misses the point of the term ‘complimentary' but should have been factored into the advertised rental price, along with the city tax. As it is, it leaves you feeling rather taken for a ride.
Several messages went unread when we were attempting to arrange our arrival, however otherwise Daro and Orsetta were helpful in communicating with us. They did arrange a luggage drop off for us, however the company arrived nearly an hour early to pick up our bags than we had agreed with Orsetta…but perhaps the fault of the company not our airbnb hosts.
The kitchen is a bit worse for wear, e.g. a cabinet door came off in my hand - luckily while the host was still showing us around and explained that it was already broken! It's not in quite as good nic as the photos suggest - marks on the wall etc. But still a very nice flat and largely as the images suggest - just be prepared for lots of extra charges and don’t expect them to go out of their way for free!