Loredana met us at the apartment on arrival. She had tour books ready for us to browse through and coffee was ready to be made. The apartment is in a very convenient location i.e., walking distance to the Metro station, grocery store, restaurants, the Vatican and Castel Saint Angelo. There is a very good Crepe take out right downstairs. The apartment was spotless and we felt very comfortable. The Metro is very easy to use and we went everywhere with our metro ticket. Loredana checked in with us a couple of times to make sure everything was fine. We had one small internet problem and she was right on it and fixed it. Loredana is great and her apartment is cute, clean and convenient. Seriously consider this apartment if it is available. It is wonderful!