Lorenzo was great with communication. At the airport, we were met by the car he arranged for us. Car driver Alessia was very helpful and she almost gave us a tour of the outskirts of Rome. The apartment was perfectly located and was fantastic - neat and clean. The shower is tiny, but I think that is generally true for a lot of place in Europe. One recommendation, if you stay more than 3 days, ask for an extra cleaning. Bathroom and towels start to feel a bit dirty and stale after 3 days. I would certainly recommend Lorenzo's place!