Luigi is extremely professional and always got back to me in a very timely fashion to answer any questions that I had. He met us at his *beautiful* apartment with its amazing location and showed us around and recommended some (excellent!) restaurants and areas to explore on our own. The apartment itself? Clean. Gorgeous. Comfortable. Perfect. It's rare to go to a place that is just as splendid as it looks in the pictures -- but that was Casa Winkler. Luigi was fantastic and so was his apartment. My wife, son, and I felt so very welcome and had a splendid time. Not only would we come back to fabulous Rome, but we'd love to stay with at the magical Casa Winkler again if it were available. Don't pass this one by!