Alessandra's apartment was lovely, quiet, spotlessly clean, and very comfortable. We loved the local neighborhood, picking up croissants before we headed out each morning and eating in the local restaurants in the evening. Alessandra's approach was very professional in manner. She took the time to explain how to operate things in the apartment as we had not received the emailed documentation she had sent out in advance. This was our issue, in that we had not had Internet service in the days prior to our arrival. The documentation provided was very thorough, covering every possible question we might have had. Alessandra also made arrangements for a taxi to the train station for us on departure which we greatly appreciated as we do not speak Italian. Given our experience, we now understand why Alessandra has the special hostess designation with Airbnb. Her brother, who met us on our arrival, was also very pleasant and helpful. Staying in this apartment was one of the highlights of our visit to Rome.