DON’T STAY HERE! This apartment advertises it has air conditioning. Rome was having a heat wave and the apartment was 31 Celsius inside! We left and had to sleep in a hotel.
The apartment technically has an air conditioning unit, however it only blows air - not cold air.
This listing is not privately managed by the host, it is managed by a 3rd party company who clearly doesn’t care about their guests.
We complained to the host on AirBnb and separately messaged (on WhatsApp) the woman who greeted/checked us in. She gave us the phone number for the managing company, who we had to call ourselves.
The “host” responded at 6pm, after we had issued a formal complaint with AirBnb. A handyman was sent out, and the air conditioning was apparently fixed. It was not, the only thing that changed was the thermostat display was disconnected. So we couldn’t prove how hot it was.
We called the managing company again, and they argued with us saying that WE were wrong and the handyman fixed it. They simply didn’t care at all.
We had to SLEEP IN A HOTEL because it was so hot. We moved out the following day into a different AirBnb that had functioning air conditioning.
My fiancé and I were celebrating our engagement, and this ruined our first 2 days in Rome.