everything from beginning to end was great. I contacted the host about a week out asking for early check in or ability to drop off luggage. due to cleaning it wasn't available when we arrived, but we were able to check in and leave the luggage. we did receive a msg stating apartment was ready about an hour earlier than check in time. communication was great throughout. originally we did not need a transfer from airport to the apartment, but right before flying out the company canceled. I reached out to the host (late mind you,) asking if it was still possible to have them set one up. no problem! The day after check-in I received a msg just asking how everything was. night before check out another msg thanking us and an offer once again to set up taxi. we grabbed an uber this time because uber was cheaper than taxi.
Location of the apartment was great. literally just steps from shopping and a few coffee shops. all sightseeing close. colosseum was about a 30 minute walk, but pretty much a straight shot there. very close to Spanish steps. restaurants and bars all within walking distance. The apartment was clean and spacious. shower was big. we return to Rome I would book again