At 3pm, we messaged the host that our commute was running a little over time and that we “didn’t want her to wait for us if she had something to do as we’d like to be considerate of her time.” She responded that it was fine and she waited. We told her we predicted it’d be another 30min (having never been to Rome or gotten a cab, we were guessing) and it was 40 instead. When we arrived, she was SCREAMING and berating us for being late and I mean BERATING US!! Didn’t let us speak or get a word in while she screamed (you could hear her from the street). We calmly explained that we understood she was upset and that we were sorry. The only reason she calmed down or took a breath is because I took my phone out to record her. We were in SHOCK!!! The place and location was perfect for our quick 2 day stay in Rome, but we’d have rather over paid for a hotel to avoid the lashing we received. It was quite embarrassing and a less than ideal start to our trip.