Pros:
-Good location, plenty of room, places to eat, and public transportation nearby
-Kitchen was stock well, including tea and coffee
-It was quiet, only would hear a few people coming up stairwell
-Smart TVs in rooms, had Netflix accounts which was great for our kids
Cons:
-The biggest issue we had was, waking up to a broken water heater and spending 5 hours trying to get a hold of the host. He did not have a spare set of keys and someone to meet the technician. We had to leave in the middle of our Palatine hill tour (1hr total walk time) to leave the keys for the technician. The host did apologize for taking so long to respond and did fix the issue that day.
-No instructions on washer, took a really long time to complete 1 cycle
-This isn't a con, but this is on the 4th floor and wouldn't recommend for families with strollers or really small kids.