Frank and Soledad were very organized and sent me all the information I needed before arriving. Unfortunately, they were unavailable to meet us and instead had a friend check us in. He was very lovely and gave us very useful info on where to eat, how to get to the places we wanted and what to do in Rome. We did have a minor drainage problem on the first day with the shower and alerted Frank. He was very prompt with his reply and fixed the problem by the next day. It is very spacious and has everything you would need to have a comfortable stay in Rome. The apartment has two bedrooms but are separated with locked doors and the bathroom is in your own area, so we had a lot of privacy and felt very safe. The neighborhood seems a bit rough and run-down, though we never had any issues with any of the locals and felt relatively safe. The location is a good distance to the main city district (30min walk) and the main railway station (15min walk).