Guglielmo was very kind to pick us up from the airport. We really appreciated that since we were arriving late in the evening. However, when we entered the apartment, we were all surprised to find that the apartment had not been cleaned since the last guest. So Guglielmo worked as fast as possible to prepare the room for us himself. We basically made the bed ourselves while he quickly cleaned the bathroom. The wifi never worked for us. The shower would not always heat up and when it did, it lasted for just a few minutes. The apartment is in a wonderful location!