My wife and kids (23 and 20) arrived at the apartment around 7:30 and Flavia was waiting for us after we connected by text from the airport. The apartment was lovely, probably 1500 square feet, on the 6th floor of a very quiet old building. The interior has been updated to make it modern and very comfortable. Flavia was a gracious host. My son wondered about local nightclubs and she texted him the next day with suggestions. She had a large bottle of water in the refrigerator for us and soaps at the sinks.
We asked for a recommendation for a restaurant for dinner that was nearby and she suggested I Vitelloni downstairs. We had an amazing dinner there and the place was very busy with locals, always a good sign.
When we discovered that we needed more bath towels for my wife and daughter to wrap their hair, as well as an extra set of pillow cases, Flavia delivered them the next day.
Lastly, when my daughter came down with the flu and we wanted to ask about hospitals (she was quite sick), Flavia suggested we have a doctor come see her. This was at 11:00 pm and she arranged it. She met the doctor at the apartment and brought him up. His home visit cost 25€. We were very grateful for Flavia's help.
The checkout was easy and the location was great overall. It's close to a taxi stand a block away and everything is pretty much within a 10-20 minute cab ride. You can walk to a grocery store in 10 minutes.
The one thing that could have been a little better was the AC. Although it worked, Rome was very hot when we were there (daytime in the 90's) and the AC needed to be on nonstop for 2 days before the apartment was cool enough for our taste (we like our place in Los Angeles to be ice cold inside).
Overall we loved the apartment, the location, and Flavia, and we would absolutely go back.