Alexio was very quick to reply and checked up to make sure our stay didn't have any hiccups.
We used the self check-in option and it was very easy to collect the keys just up the road. The accommodation is really close to some great eating and drinking spots and really easy to walk into different ancient Roman ruins around the area. We didn't cook while we were there but there were a few different utensils available, not an extensive kitchen. The only criticism I have is that the room can get quite damp and doesn't have great ventilation, so might need to keep the bathroom fan on a little longer than you might normally to help air out the place.