Lovely place! My boyfriend and I stayed two nights and never met Marzia actually, but everything was easy and there was good communication. Clean and nice apartment. I think Pigneto was a nice area but it's a bit far from the city center and the public transport was not well coordinated after my experience, therefore it took us a while to get back to the apartment. So that's the only "bad" thing to say. However there are lovely places to eat in Pigneto.