Nico and Marina were very hospitable. They offered a van for our group to be picked up from the hotel. We didnt speak Italian but it was easy to communicate since they speak English. The apartment is in a great location, walking distance from the Vatican and local cafes and restaurant. Although you do need to take a taxi to get to central Rome. Check in was simple, Marina was able to meet with us and give is the key plus tour. There were quite some stairs to climb to get to the apt but a small elevator was available. The apt was clean and spacious, shampoo/conditioner and soaps were provided. Only issue was there was a discrepancy with some damage left on the apartment, but when we left everything was tidy.