I can’t say enough about Nicolo and his assistant Valentina! We arrived a bit late because we missed the train and Valentina was right there waiting for us explained everything the apartment was beautiful. I asked for an extra fan and an extra set of keys and we were given them very quickly. In addition our hot water heater stopped working I contacted Valentina and it was completely fixed within the hour she also helped me secure very inexpensive transport to the airport for eight people the apartment was wonderful with a beautiful outside area to relax very close to the metro and a grocery store it was also very secure with three different doors that were secure First door to enter the complex second door to get in to the building and then the keys for the apartment. What impressed me most was the response time usually about 30 seconds never had to ask for anything twice well done I would definitely stay here again or any property with this company ! Great job and it made our trip very enjoyable