Firstly, I want to say that this is an extraordinary property, in an absolutely lovely part of Rome. It is beautifully decorated, and very up-to-date; every amenity that you need, and more, is provided. The kitchen is actually well-stocked; clearly it was organized by someone who actually cooks!! The outdoor sitting area is lovely, and cool and breezy in the early morning and evenings. The air conditioning and elevator were so appreciated, especially during this very hot summer in Rome. But the greatest amenity, by far was the extraordinary responsiveness and kindness of the hostess and the staff helping her. Through no fault of Donatella's, the city decided to cut off the water on our second day; this caused a domino effect of other problems, finally making the flat uninhabitable. However, long before that happened, Donatella made other, very nice arrangements for us nearby. She also allowed us to continue to use the kitchen as well as we could, which was extremely generous of her. Ms. Gordana was the first person we contacted about the problem, and jumped on it immediately, even though it was a Friday evening. Marco was heavily involved in helping to solve the problems, and an absolute delight; we feel so lucky that we got to know him a bit. Please don't let the problems I mention deter you in any way from renting this flat. I am certain that they will be solved by the time the next guests check in. This is an absolute gem of a property, managed by a wonderful group of people. The highest of recommendations!!