Gianluca was very helpful with my questions before my family arrived and when we checked in. The apartment looked just as it did in the pictures; however, the bedrooms were bigger than they looked. The apartment was very clean and modern. The air conditioners in the bedrooms and living room were controlled by remotes and cooled very well. It was great to have a washing machine, but I should have asked for instructions on how to operate it since it was different from the American ones I'm used to using. There was no clothes dryer, but she did have a drying rack for use. There is no electrical outlet adapter so our American chargers and hair appliances did not work. There was a hair dryer. She let us know ahead of time that the wifi did not work, so she left us some kind of chip for the cell phone, but we could not get it to work. The neighborhood looked like most of what we saw in Rome. The street noise was very loud in the day which I guess is typical of a big city but was pretty quiet at night. The Vatican is about a 10 minutes walk from the apartment. The metro (subway) is about a 3 minutes walk which takes you to all the major areas of Rome. I think it took us maybe 15 minutes to ride to the Colosseum. The metro is much cheaper than taxis, only 6 euros for an all day pass, cheaper for one way tickets. You will need euros in most shops and small restaurants in Rome. The lift is small so our family of 4 did not fit at the same time, but the apartment is on the 3rd floor, so our sons didn't mind tying to beat the lift to our floor. There is a map of major Rome attractions on the wall of the apartment. The bathroom shower has a half wall which is different than we're used to using, but many of the pictures of places to stay in Rome don't even show a half wall. This was a nice, clean place to stay with a great price and big bedrooms.