Everything was great except the hot water stopped working after the first day with no explanation. I communicated to Luca and he got back to me but I felt the response to addressing the problem could have been better. It was more of a non-answer. I don't know but the energy crisis in Europe due to the war may have had impact on availability of heated things. Just a hunch. The other airBNB I stayed at in Florence inexplicably didn't have a heater that worked and the response from the owner was the same............"who knows.........nothing can be done". All in all Luca's place was great and I recommend.