My boyfriend, his brother and I just returned from a glorious 14 day stay at Sandra's airbnb in Rome and this, my first airbnb experience, couldn't have been better! We loved staying at the flat. Sandra's conscientiousness was evident from the time I made the reservation months ago; she is a proactive and clear communicator and answered my many questions thoroughly and patiently, and as the date of our arrival in Rome neared, she provided helpful details about things to do in Rome as well as all the necessary practical information pertaining to our arrival at the flat. Sandra's son Eduardo met us at the apartment upon our check-in and check-out and he too is a lovely person.... warm, friendly and kind-hearted (the apple didn't fall far from the tree!). Sandra stopped by to say "hello" a few days afterward (coordinated in advance). It was great to meet her after communicating online for a few months. There is a handy book of information at the flat which Sandra wrote that's chock-full of helpful tips and we appreciated having that resource at our fingertips.
The apartment is delightful, spotlessly clean and comfortable with all the modern conveniences. The bedrooms are large and tastefully furnished; the beds we slept in are very comfortable and the flat is quiet at night. Sandra and Eduardo stocked the fridge and cupboards with a wonderful array of goodies, including juice, yogurt, cereal, bread and rolls, prosciutto, a variety of jam, Italian cheese, and many snacks. The prevailing spirit of our stay was one of abundant and warm-hearted, attentive hospitality. We were very well cared for and are already looking forward to returning. Grazie mille, Sandra and Eduardo; you are extraordinarily good at what you do!