From the very start Roberta was fabulous. She was quick to reply, made sure all of our needs were met and answered all of our questions. She was aware my daughter was about to celebrate her 13th Birthday and had a beautiful tart, candles and balloons waiting upon our arrival. The location of the apartment was absolutely perfect with a 24hr grocery across the street (important when you have children) and a beautiful view of the colosseum. We have two teens and two toddlers and the apartment was plenty spacious and comfortable. Location means a lot since we have kids and this was a perfect spot to be. Roberta had a map waiting for us and showed us hidden gems of Rome. Rome is known for art and Roberts home is filled with amazing pieces as well. Roberta also arranged for a driver to pick us up at the airport and bring us back on our departure day. I highly recommend staying here and hope one day we will make our way back.