There aren’t enough words that will fit in this box but if you are staying in Rome then this is the place to stay! Booked as a surprise for my wife’s birthday and Lucia could not have been anymore helpful! Responded to my messages in seconds about questions I had travelling with a young baby and I hadn’t even booked at that point. She welcomed us as the door earlier then planned to drop our luggage. She put a cot in and a baby sleep bag!! I mean who does that!!! Unbelievable service and host. It felt like I was staying with family. I have stayed in lots of hotels and I just have never seen anything like it. You walk out the front door and there the Trevi is! It’s right in front of you. Everything is exceptionally clean and smells incredible. Nothing was to much even down to a bottle of Prosecco, cake and balloons as a surprise for my wife. And booked our transfer back to the airport!! Thank you so much for the best time ever Lucia! We can’t wait to stay again with you. Your amazing!!