The pros: great location, great communication and check in process. Tom was very kind and welcoming. The downfall to this place was that we had a hard time sleeping each night because the air conditioner made so much noise. Rome fell in the middle of our trip so we planned on being able to do some laundry since a washer was listed as being on site. There was not a washer on site. Tom did offer to do our laundry but we didn’t feel right about that.