Apartment was very clean, little bit far from the center (example Colosseum) but you can jump on the bus called 81 which gets you to everything, all the way to Vatican. Instructions were almost clear, our hosts offered us taxi services with their taxi driver but he never showed up and we almost missed out flight so the communication is not top notch, and they went radio silence on us after this incident but before that they were responsive and explained the house rules in details.