Serena's apartment was cozy and welcoming. Serena wasn't in Rome during our stay but was responsive throughout the entire booking. Serena's friend Hassan welcomed us and showed us the place. We arrived a little late and he accommodated us no problem. The apartment is as pictured and was nice and clean. The best part about Serena's place is the location. The neighborhood is in such a great part of Rome and walking distance to the colosseum. There are great cafés and restaurants within the block and vintage clothing shops right across the street.