We couldn,t go to Rome due to a flight cancelation.
We were expecting 1 day the reply from Angelo, without any luck... he replied thefollowing day after 12 to get an additional day, advising us that the only choice for us is cancel it (losing all the money)
We tried to move the dates to go the following weekend to the apartment but he didn’t give us this option, and the unique effort he did was offering us a 10% discount, taking in consideration that we already paid e days of stay without being there, plus 3 additional days that we were organizing to go the following weekend... also Airbnb support told us that he found that the support and discount was not fair enough, and thet help us to get another aparment with better price eventough the other doesn,t have any special offer.
Regarding the apartment I cannot do an evaluation as we didn,t go finally...