Super well appointed in an amazingly vibrant neighbourhood! Great and thorough check-in with Ricardo. Thanks Ricardo! Large space with two bathrooms and could be a great apartment BUT...
There were problems with the shower being hot. My husband never had a hot shower, actually. When I reached out to Giuseppa about it, she claimed that one needs to wait for twenty minutes after the first shower so that the hot water can return. This seems strange for an apartment that fits up to 4 people. How is that convenient? There were some strange chemical smells in the building, I think there were renovations going on... Additionally there were some cleanliness issues with the bedding, specifically the comforters. They had stains on them and felt as though they hadn't been washed or needed to be replaced. Not sure which one... And lastly the toilet seat was busted and/or didn't fit the toilet properly, so it would slide quite a bit when you sat on it.
That all said, my main issue was the shower, that was hard to manage, as we never had time to wait in the apartment for hot water to refill. It's also, not a fair ask when someone is visiting a city.
Giuseppa was available and prompt with regards to getting back to me about the shower, but responses like , "we appreciate the feedback", that aren't follow up with some sort of compensation or way to fix the situation are ultimately disappointing.