Everything was great! Lavinia welcomed us herself, and showed us everything on the map and answered our questions. During our stay, we had a question about our check-out time, and she was very communicative, and got back to us when she said she would. She also helped us by recommending where we could request and pick up the free tickets to see the Pope (since we are from Canada, we were able to request them from the North American Bishop's Office).
The ONLY thing was, as I read in previous reviews, is that the shower curtain doesn't contain all the water when you shower, and it's a bit of a dingy shower curtain that could use changing. But we just put a towel on either side, and it absorbed most of the water, no problem.
Overall, I would stay there again because of the prime location!
Thanks Lavinia!