Very good communication, our flight was delayed and so we were late arriving but he was understanding and also waited for us even tho it was very late in the evening after the taxi dropped us off in the wrong place and so had to walk the last 10 minutes, they helped with finding the apartment. Took the time to show us everything in the apartment. Provided us with maps and suggestions of where to eat. Was situated in a very good location. We went to his suggestion for breakfast and it was amazing. Thank you for a lovely stay. Rome was such a beautiful city, would definitely visit again.