Raffaele's place is amazing. It's very clean with a very comfortable bed and pillows. We didn't use the balcony bc it was too cold but it's accessible. The bathroom of course is AMAZING!! He leaves plenty of towels to use. You can connect your phone and play music thorough a speaker in the bathroom!! He provides many other amenities as well. The list of recommended places to eat is right on point. I'd say one of the best things is his response time. It's almost within seconds. He definitely goes above and beyond to make your stay amazing!!!