This was my first experience with AirBNB, and I guess I was a little disappointed. My host sounded very helpful, but when I sent a second email prior to my trip, it was not answered until two days before my arrival. The front of the building was covered with scaffolding (something she could have mentioned in the email), so it was difficult to spot the address. I had asked about food sources and restaurants in the area and was told she would have a map for me with all her favorites. When I arrived the host was not there, and had not left a marked map. The lady who checked me in was very nice. Since I was a solo traveler, I had hoped that my host would be available for help during my visit, since I do not speak Italian. The room was as I expected, and the bed was very comfortable, however it was very cold in the room. The location was great, close to the train station and buses, and there were lots of restaurants in the immediate area... I just didn't know which to go to. I was able to walk most places, but would have appreciated a little help.