We had a rough start checking in. We didn't have phone service on this vacation and were unaware Rome would have essentially no free wi-fi, so I'd recommend you get explicit directions from Piera before you head into Rome. However, once we did find the place and check-in, it was a complete delight to stay here. We never saw Piera in person and just dealt with her mother, who didn't speak English, but she is the sweetest woman. Upon arrival, she made us coffee and gave us some delicious bread and biscotti. The room itself was very cozy. I personally slept in the loft and loved it! There's an attached bathroom, which was a very nice surprise, and there's a couple windows that open up to the terrace, which was also very beautiful. Highly recommend. We would absolutely stay here again!