Really nice clean room with en suite bathroom. We were met on arrival and helped up to the room with our luggage. We were given a map and also coffee, croissants and Nutella and jam for breakfast. This was restocked everyday. The B&B is right at the Otaviano metro stop and the vatican is just round the corner. Good central location for visiting Rome and would highly recommend :) unfortunately we didn't get to meet Michela but we always got replies quickly if we messaged :)