Giancarlo was kind and helping. Answered all of our questions and concerns - and even got us a kettle!
Response times were always less then an hour.
We didn't meet Giancarlo, but did meet Stefano - who waited for us outside the building until we arrived at evening time.
The apartment is spacious for a couple. There is a well-equipped kitchen, living room area and a lounge.
The bedroom is a bit smaller, but has a big closet.
Bathroom is clean and well maintained.
The apartment is located near the Colosseum, 5 minute walking distance, so It is easy to find the apartment.
There is also a metro station near the Colosseum.
You have bars, coffee shops, restaurants and grocery shops within walking distance.
The street is a bit noisy, so be prepared to sleep with a closed window or use ear plugs, but that's about the only downside of this apartment.