Stefano was great - he is a very nice guy and provided a list of places to eat, suggestions for shopping and help navigating our excursions. He also helped to arrange taxi from the airport that saved me €10-15, and was super responsive when I email questions. The location 1.5 blocks from the Pantheon was great for all of historic Roma. My only drawback is that it does not have an elevator, and the third floor was a lot of steps for my parents. However, most of Europe is this way, so par for the course. For most young / middle age people it would be fine! We would definitely stay again.