We arrived at the apartment on foot as it is just 2 minutes walk from Termini (Rome's central train station); it was early evening and Carla and Claudio were kindly waiting for us, they had sent us emails with details on how to get there with maps so finding the place was a breeze. We got to meet Carla, Claudio and their son who greeted us, lovely family and most helpful. Claudio explained in fluent English everything about the apartment, they had all the info that you might need also written and posted on the wall as well. He explained how to use the washing machine and there was even some detergent that we could use which was quite handy. The next day we called them to ask for some tips on shopping in Rome, Claudio later sent me an email with some good suggestions which made it much easier for us, thanks Claudio. This is a good size apartment on the second floor with a lift, a bedroom with a comfortable double bed and big cupborad with hangers for your clothing. The kitchen has all you need, they kindly left some goodies for us to enjoy. The place has been renovated with some nice furniture and decorations which make you feel at home; a nice good size bathroom. I used the wireless wi fi and had no problem with it. The location is just great with Termini station around the corner and lots of shops, there's a supermarket inside the Termini (3 minutes walk), despite all that it's surprisingly quiet. We did most of our sightseeing on foot. Carla and Claudio were kind enough to let us check out late afternoon which was quite handy. Overall this is a wonderful apartment and we enjoyed our stay. Sydney Australia