Rosa was helpful in getting us from the train station to the apartment, and even offered for a private taxi and to skip the line if we were coming from the airport. After a bad Airbnb experience in Florence, we were a little nervous walking into the building as the trash was right in the entryway and the smell wasnt great. The apartment was so sweet, and we couldn't have been happier though. The bed was great (and not two beds pushed together!), the bathroom was large and the water pressure was great, and the living room was cozy. I can't comment on the kitchen, other than the fact that there were wine glasses, so I was happy. The location was great, and it was super easy to get to the pantheon or the Trevi Fountain, and to cross the river. The only complaint was that the wifi was spotty, and we would be disconnected when using multiple devices at once.