We did not meet Serena during our stay, but Valerie welcomed us inside the apartment. Valerie was super friendly and helpful.

The apartment was a little difficult to find, and we had to enter several gates before reaching the apartment (great security). The location is excellent, within a 5 - 10 minute walk to the vatican city. It is also super close to a metro stop.

My boyfriend and I stayed in the room with the piano. It was clean, spacious and had a TV. However, the airconditioning did not work, so sometimes it was a little warm. Our room faced the street and we could hear the traffic and any passer byers quite clearly, despite having the windows closed, so I would not recommend this room for light sleepers.

The kitchen was always fully stocked and we even had pie. Two washrooms are shared between three rooms, which are also clean and spacious.

The place is exactly as shown in the photos. Highly recommend for short stays.