The appartement of Antonio and Valentina was quite clean and well situated. BUT during our stay we didn't have hot water for than 3 minutes consecutively.. Antonio Il the beginning had gave as some instructions but Il was not helpful. We told him that we had a problem with hot water and that may be we should increase the heat of the boiler but we told as not, when we asked him to come to see with us, with his own eyes the problem he didn't come, he never called us to fixe a date to see what we could do BUT we wend to the house when we were not there, obviously he saw the problem he increased the heat of the boiler (we saw that just before we leave the apartment), and the worst of all we continue to accusing us that we didn't follow his instructions!!I found this really cheap. So I ask a refund from Airbnb but I should have done when I was still I the apartment.when we read the comments many other people had the same problem (I saw that after leaving the apartment). So if you have the same problem pay attention and ask a refund during your stay.of course it is difficult to do that when you are on the trip but that is the rules