First, I will say that our visit to Rome was a wonderful experience overall. We enjoyed being able to walk to most places and was quite impressed with the metro system. We took a cab on arrival, but we learned that the driver charged us over double what the fare should have been for the distance (6-8€ versus the 18€ he charged). After that, we opted for the Metro. The centralized location of the apartment was very convenient, though we did not know that the actual location of the apartment was not the address that was on the AirBnb listing. Our taxi dropped us off slightly above the listed address so we walked down to it to meet our host. From there we ended up walking back uphill for quite a distance to the apartment. Not an easy task with the amount of luggage we had (we were on an 18-day European vacation). Marco was very helpful by helping us with one of our big bags. There are additional taxes that you must pay in cash at check-in. If you arrive late, there is also a late check in fee, so be aware and prepared. As for the apartment, it was basically neat. The floors were quite dusty by evidence of the bottoms of our feet. Luckily we brought bath slippers with us, so they worked as house slippers during our stay. On our first night we did not have hot water. We ended up heating up water in the kitchen to use for sponge baths vs showers. The issue was resolved the next day by flipping a switch that was apparently off. There was a note on the switch not to turn off, but a previous guest may have inadvertently done so. It should have been checked when the apartment was being prepped for our stay. The batteries in the remotes for the cable box were dead. Though the gentleman who came to turn on the water heater said he’d bring new batteries, they never arrived. The blindes at the front door were broken. Our host, Marco, did arrange for someone to fix it the next day, but when he didn’t show up, Marco advised me that the repairman was ill so it wouldn’t get fixed until after we left. We were out most days so it wasn’t a problem, except for the early morning and evenings. The living area did not feel private. Again, these two items should have been checked and handled prior to our arrival. The amenities provided were 3 rolls of toilet paper, a set of bath and hand towels, hand/bath liquid in non-clear containers, and an opened bottle of dish soap and sponges. There is a supermarket within walking distance so we were able to pick up coffee, water, and other essentials. The restaurant recommendations were great! Also, Marco set up our early morning taxi quickly. For that, we were very thankful. Communication prior to and upon arrival were timely, for the most part. If not for the details listed above, I would have likely rated our stay at 5 stars. Hopefully with this feedback, others who choose to stay at this apartment will rate it exactly that.