Just as good as a hotel with personal concierge. From the time of booking Ferderica gave us tips for our trip. She suggested an itinerary that was perfect. She planned transportation from the airport and met us at the apartment on arrival. After a tour of the apartment, she have us more tips and a map. There was daily maid service and continental type breakfast restocked daily. Which was nice with 2 small kids. There's plenty of space for our family of 7 (5 BR/2BA).Some beds can be separated into 2 twins on request. The location is about a 10 minute walk to Vatican, close to train station and many restaurants and 24hr grocery. The neighborhood was safe. We had no complaints or issues. Truly a SUPER HOST!