Location is the outstanding factor of this apartment. Big doors that open to fab views along the side streets, just a couple of minutes from Piazza Navona. A busy little restaurant beneath us - sounds of laughter and enjoyment rising up through our doors, which did not tend to go on after midnight. Plenty of nearby mini markets, cafes, restaurants and bars.
The apartment is all on one floor - reached by stairs and/or lift to the 3rd floor. We accessed by the link sent in an email on my phone so make sure you have a phone contract which allows access abroad…signal and charge!
It is actually configured as 3 rooms all with their own access if needed; fire doors to each one which can make them feel a bit cut off. Each with their own large showers and coffee machines.
The last room is off of the kitchen and the second single bed is in there so be aware if you need that bed as you will be sleeping in the kitchen. The other single bed is in the second room which is large enough for 3 people to share.
The building is amazing and the conversion is done well with part plaster and brick reveals - lots of interesting art work and large mirrors in the hall way.
Unfortunately lack of attention to detail and sub-standard cleaning is what let it down.
Bins not emptied from previous occupants and dusty floors and surfaces with a smell of cigarettes as we walked through the door.
A jumble of tea cups and glasses were eventually found randomly shoved in the draw by the sink in the hall. No tea towels, dish washing cloths or washing up liquid provided. Very odd.
Not enough bedding provided; we were a group of 6 ladies and booked the apartment deliberately so that we could mostly have our own beds - the hosts had assumed we would all be sharing the 3 doubles and when I immediately rang for the extra bedding for the 2 singles as we checked in at 3pm, I was told it was my fault for not telling them before!!! They didn’t ask, was my reply. The person I spoke to initially said they wouldn’t be able to provide the extra bedding that day, but I am pleased to say we went out and on our return they had done so. Unfortunately they did not notice that the hall and kitchen bins were full and still didn’t empty them. Just not good enough I’m afraid.
So - it would be so easy to sort these issues out - provide extra bedding in the cupboards, sort out the jumble of cups and glasses, provide a washing up sponge, liquid and tea towel.
Mop the floors and damp dust the surfaces (empty the bins and don’t smoke inside the apartment - or air it if you do!).
Most of all don’t tell the paying client how where they should be sleeping and don’t blame them for the host’s mistakes.
Just to put my comments into context - I have used many Airbnb accommodations all over the world - with my family and with friends. One of my friends on this trip runs her own collection of rent to rent properties. We speak from experience.