I was travelling with a baby and my Italian was a little rusty but thanks to Lele it was a great trip. Everything we needed was there the location was perfect the lift and entry way space for the buggy, no steps in the flat Lele went out of his way to make sure a kettle and vasibet for bathing was there. Also the bedroom and bathroom were separated by a small corridor so you could enjoy the living area an dhave a guest without the baby disturbing and vs. Highly recommend.