I was traveling form the states for the first time. Gigi was very helpful and spoke English well. He was looking out for me when I arrived. The place I stayed in was more of a private studio in an apartment building, Gigi was accessible by phone and wifi. It was clean and the bed was comfortable. The street is a bit noisy but that was o.k. It was close to the tram stop and convenient to get to the main Termini train station. Gigi provided me with great directions to many of the places I wanted to visit as well as close by restaurants. I was only there for a couple of days. It was a nice space for my budget .. and had AC..