Serena was fantastic. She was helpful and engaged from the minute I booked. She even organized a pick up for me at the Rome airport, who took me directly to apartment's entrance (would recommend this if you have a lot of luggage). The location is right by two metro stops with plenty of places to eat and walkable distance to a lot of the attractions in Rome. The only criticism I have is that the bathroom was a bit small, so if you're a bit on the larger side you're definitely going to have trouble using the bathroom. Other than that, this place has everything you'll need: fridge, toaster, kitchen, comfy bed, sofa, TV, etc. Mostly though the host will make sure to help you in anything you need.