Lucia was very responsive, which was great. I did love that her place had a washer. While it was close to the Colosseum, it was about a 30 minute walk to the main plazas or about a 20 minute bus ride. There were a few stains on one of the towels. The stove was difficult to use and at the end of the day, I would hold down the gas button until the coffee was ready to drink.