Our room was spacious, high ceilings and a modern bathroom. Ilaria responded quickly with instructions on what settings on the remote were needed for air conditioning, along with answers to my questions about the area before we came. The location was very convenient, being close to Roma Termini. The kitchen facilities were very nice and we had a shelf in the refrigerator where we could store our personal food items. A very pleasant stay with lots of help from Ilaria and her colleague!