We obviously has some trepidation about renting a place so far from home (and it being all of our 1st time using Airbnb). Massimo reached out to us right away, arranged our transfers to and from the airport (at a price that was fair and did not change from the quoted amounts), made sure we were settled in and checked in during our stay to make sure things were going well.
The location was great for the purpose of our trip - the hub for our exploration of old Roma. The neighborhood had plenty of choices to offer - coffee, a grocery store and some very nice local restaurants that didn't charge tourist pricing.
In the end, we were all very happy with our stay, our host's treatment of us and would certainly go back to this apartment or stay with a Massimo-associated property again.