The place has a great location and the check-in process was great. The host is quick in responses and her check-in team was friendly and great.
There was an issue with communication regarding the hot water. The hot water stopped working after light usage (in the middle of a light shower in the evening). This was inconvenient after a long day in hot Rome and the host responded that the water heater should be working perfectly and implied that we had used up all the hot water. This was frustrating to hear from the host after a long first day in Rome.
After a few hours, we had to power cycle the water heater and it magically worked after that. I have already mentioned to the host about this issue, so hopefully this is something that can be resolved in the future.