Carla's place was in a great location. The price was a wonderful deal, as I had a private bedroom and bathroom to myself. The walls were definitely very thin and you could hear a lot, thankfully I'm a heavy sleeper. It was the mid September and although very hot in the day time, I ran cold at night and there was only a top sheet on the bed. I couldn't find a blanket in any of the closets, I ended up using my airplane blanket. I did not receive the fun touches I read in other reviews, such as sweets and what not, but I didn't mind. The main reason I booked Carla's place was because of the available bike. I made sure to tell her the week prior to me arriving that I wanted the bike. When I checked in Carla was not there but the cleaning lady was there with the keys and had helped me get checked in. Carla was very responsive when I reached out to her inquiring about the bike. She was thrown off as if she did not read my text or it got lost in translation. The cleaning lady went down to show me where the bike was and a closet of maybe 50 or more bikes. She wasn't sure which one it was and we had to call back with Carla. Carla mentioned the bike has a flat, or no air in the tires and that she was out of town and she'd have it fixed by tomorrow. She then called back and let me know, I needed to find the groundskeeper And have him fill it for me. This is the main reason I gave Carla a four. After all my travels, the last thing I wanted to do is to jump through hoops And try to get the bike working. When I let her know that I was upset, and wish the bike was ready for me or that she maybe communicated that it wouldn't be she began to tell me that it's sufficient enough that there's one for me there, even though I'd have to fix it myself. I felt as if she was argumentative as if she has done no wrong, and although she communicated quickly I felt like she was arguing and I didn't appreciate it. I would have gladly booked with someone else who had a working bike if I knew the circumstances...just wish she communicated a week prior when I booked the place so I could have made other arrangements.