Francesco is very nice. Before I lived in his house, he replied any of my question quickly and kindly. Check in process was very smooyhly. He also provided a lot of tour information to us, and kept in touch after we check in. Thanks for his help to book the private shuttle service, nice driver. His apt is very beautiful, just like the pictures. Full equipment, good location, comfortable, and clean. We have lots of wonderful memories of my visit to Rome. We recommend it! Thanks Francesco.