Don't be swayed by the first impression walking up. We were visiting from the US, and walking up to the non descript iron bars surrounded by graffiti made us very nervous. But our stay was great, staff was helpful. Room was very clean and perfect for our visit to Rome. The metro station is literally a one minute walk away, and it provides a quick 10min ride downtown. We just wish we had figured out the metro sooner instead of taking cabs!