We booked 3 nights for our Anniversary Roma trip but only stayed one night with no WiFi, no heating and no hot water. The bedroom leaked like a small pool on the 2nd day and we had to interrupt our sightseeing schedule to deal with it. The host very nicely offered taxi and hotel to let us move. We found a nice but more expensive hotel close by (just for convenience and don’t want to take any more risk) and moved out. The Aircover granted us the full refund later. It’s a very nice place with great location and beautiful setup. The host were very responsive. The problem was caused by the building electrical issue. It’s absolutely not the host’s fault. It’s just not a joyful experience for us and caused some trouble for our trip.