We never met Diego but we were greated by the manager of the apartment who oriented us. This clean, decently appointed apartment is wonderfully located in a quiet part of Trastavere. It accomodated 6 of us with a good sized living room and kitchen to gather in to eat, chat and play games. The terrace is delightful and despite it being December it was warm enough to hang out and enjoy the views. There were a few glitches in staying here. The washing machine was not intuitive to use and there weren't any directions in the 'guidebook' for the apartment on how to operate it. Internet access is slow also. We stayed over a week and so would have appreciated having more than one bathmat and a few kitchen towels. That said, I would probably stay here again.