Paola was very helpful in describing how to get to the accomodation, as well as during our stay (even helped us when we needed to print off something)! The accomodation is so close to a hub of excellent restaurants/cafes/bars, as well as public transport and not too far from the city's centre. It was a little noisy, as it's on the bottom floor and every voice/heavy door slam echoes in the foyer but ear plugs worked for my husband and I and everything else outweighed this! A nice little apartment with everything you need for a few nights in Rome (we stayed for 5nights).