Andreas was a gracious host. He arranged for a car service and met us at the apartment. He spent 30 minutes with us explaining the best places to eat and see in Rome. Did I mention he manages over 20 units. He was always accessible and was a pleasure to have as our host. The unit is great. Decent size for Europe. Clean unit. Had a/c and heater in living and bedroom. Secure building. Right in the center of the action. Definitely consider staying here if you are in Rome!