Francesco went above and beyond to make our stay great! We were there for a longer stay and he arranged for a cleaning service to come weekly and refresh towels and linens and clean all of the rooms. Communication was excellent and he was always quick to respond if we needed help! The AC in all of the rooms worked great and we were four girls sharing the showers and there was always enough hot water for all of us. The neighborhood is safe and the apartment is tucked away from the street- noise was never an issue for us! Would highly highly recommend staying there, by far the nicest Airbnb I have stayed at in Europe!