The location of the Airbnb was great but the Airbnb itself lacked a lot. We lost power twice (once by the city and once because outlets are not up to code). Two of us fell because of the darkness and the mini step by the kitchen, which was upsetting. One of the outlets burned a blow dryer and it doesn’t work (the converter we used was fine in other parts of Italy however so I’m not sure what happened there). Some of the outlets in the bedroom didn’t work. The apartment was clean for the most part but some of the sheets and the couches were stained (understandable given it’s used by many).
The shower in one of the bathroom is dangerous and doesn’t totally close, there is a stone top in a bedroom that almost fell on of us because it was loose. Whenever we brought up a concern, Gaia found a way to not take any blame for it and it was very upsetting to us. Two of us grew up in Rome and didn’t appreciate being told how “things work in Europe” when we are from there and she was wrong. The 5 of us combined have stayed in dozens of Airbnb’s the last few years and we all agreed it was our worst experience yet. Although the location is great, we wouldn’t recommend it because the host is less than helpful and unnecessarily rude when someone doesn’t agree with her.