Marco was waiting for us upon our arrival with the driver he had arranged. He explained the workings of the apartment very nicely. All worked beautifully. The location is fantastic. We so enjoyed feeling we were living in a wonderful Roman neighborhood. Loved the shops,restaurants and the ability to walk to so many locations. Never a problem getting anywhere. Marco was quick to respond to any questions we had. The apartment worked great for my self my 2 daughters and grandaughter. Only regret is that our stay wasn't long enough. Thank you Marco.