Alessandra was very welcoming meeting us off the tram when we first arrived, she had a family emergency that morning and tried but was unable to contact us. The place wasn't quite ready when we first got there so we dropped our bags and went walking around Pigneto for cafe and beer. We found this town to be very interesting and unique. Good eateries and a 10 to 15 minute tram ride to metro station to get to all sites in Rome. Alessandra was at our disposal for recommendations and travel questions and any in home needs. We enjoyed our stay and would recommend staying here when in Rome for a more calm and quiet stay.