Paola seemed very nice and she responded to my messages very fast. The place is nice too.However the address of the listing is wrong. The address of the host's office was used and it had nothing to do with the actual location of the apartment. The listing location which is the location shows on map is close to the main Train station while the actual address is far. We ended up walking half an hour with heavy suitcases when we meant to book a place that's within 10 mins walk. For people like us who always use map function when we choose which airbnb to book and consider location one of the most important thing, this is very serious misleading. There's absolutely no reason for the office address to be there. I feel this is purposely using a better false address to lure people to book it. Also, you will be required to pay extra tax per night in cash after check in which makes the nightly price inaccurate too. I don't doubt that this money is for the city tax and if you read the listing very carefully, you will see some info about it, but it's easy to miss and it's inconvenient to deal with. I've stayed in several other places in Italy including another place in Rome and everyone factored the tax into the price they list on airbnb and didn't charge anything in cash separately after check in. So this could be avoided and most hosts don't do it this way. Overall, we didn't have a very good experience.