We felt very welcomed and they explained to us good things to do in Rome and good places to go out for lunch and dinner. Although we had to wait initially to get the room cleaned it was a pleasure to discuss with local people. The apartment was as described, very small but very well located within walking distance of all the major sites in Rome. We did not have to take any other means of transport than our feet. The only drawback was the bed which for us was quite uncomfortable so we didn't sleep very well.