Everything was great from the location to the actual unit itself. There were 9 of us ranging from 10 to 60 years old and though we were on the go a great deal of time while we were in Rome we highly appreciated our comfortable home base to be able to spread out and relax together.
There is simple access to so much around between all that is right there within a few steps, the Metro and Santa Maria Novella Train Station (Side note, though it may seem kind of odd to mention in a city with so many great places to eat, the food area at the end of the train station was amazing with almost unlimited options and all of them incredibly good- not at all what you might expect from what you might have thought was a "food court" ) you can get anywhere where you want to go easily.
The check-in and out was easy and even tough we didn't really need anything once we got there because really everything was already set up, the communication prior to our arrival was always prompt and helpful.