Roberto and Fabrizio are such lovely people. They go out of their way to make you feel at home immediately. You get a map of the area along with descriptions about their recommendations for everything from shopping, dining and transportation. They offer a complimentary coffee and pastry at their favorite local "bar"/cafe. You also get discounts at all their favorite local restaurants. Fabrizio gave us a personal tour of a beautiful and special church to his family. Roberto offered to make our reservations at restaurants so we wouldn't have to worry about the communication problems. If ever there was a problem or question, both brothers were attentive and immediately responsive. They are beautiful people inside and out and it was lovely to stay in their home!