To start Patrizio never responded to messages before checkin, he knew my arrival time for my flight and didn’t both to message me about ‘passport details’ till I was in the air which he knew. Then Didn’t reply till I was in a taxi at (2hours after the allowed checkin Time) to say there was a problem with the apartment and it wasn’t ready.
Once I arrived at the apartment I had to wait 30 minutes before on the street with a pregnant girlfriend and young niece. To be walked past by the representative of Patizio. Once inside the building the lift didn’t work. The representative then told me there was a problem with the previous client and they had taken the key. We finally got the apartment and it is a semi shared apartment which looks nothing like the picture. Maybe that’s because it looked like a bomb had gone off inside.
After speaking to Patrizio on the phone and a few changes stories between him and the representative, I left as I didn’t feel safe and I’m still waiting for my refund