Communication was clear and frequent. I loved the self-check in which took a little stress out of our planning. The heating kept us warm when the mornings were chilly. And there's a small supermarket right around the corner which allowed us to take advantage of the kitchen. it's well equipped. Bed was also surprisingly comfy. Having two bathrooms was also a luxury. There's a bit of street noise in the early morning when workers come to set up their carts from the garage below but most of the time we were up anyway. If not, it's something earplugs can easily fix if you're sensitive. But from what I experienced, it's hard to find a corner of Rome that isn't bustling with life.