Leading up to our check in we were as communicative as possible about our train being delayed. We unfortunately weren't able to get to the place until late Saturday evening. Upon arrival, and despite our communication, the host was not at all welcoming and let her annoyance with us be very apparent. We already felt bad enough without being treated with condescension. She also demanded to take photos of our passports (with her personal phone) because of some sort of Italian law. This would have been less concering if we had been informed of the requirements ahead of time. Passports are sensitive information and we did not appreciate the impromptu photo being taken. We expressed our concerns with the security of the practice and the host seemed more annoyed than ever. In addition to the poor experience at check in, there is an issue in their kitchen with ants - mainly on the counters/ cabinets. We only used the kitchen once due to this. Aside from these two issues, it's a lovely apartment especially the terrace. The metro into Rome typically took 15-20 minutes. The bed was comfortable and the apartment had good air conditioning.