Francesca was super helpful and friendly, especially with the easy and mess-free check-in and check-out process. the apartment is nice and spacious, though honestly we didn't use most of it because we spent so much time outside.
bonus points:
1. good blinds to make the room perfectly dark if you want to
2. we were able to leave our luggage in another room for an extra few hours on our last day
cons:
1. the bed was really bad. It was a very simple base with springs that made a lot of noise, and not the best mattress, we were honestly afraid to wake up one day and find ourselves on the floor.
2. sofa wasn't that great either. it was nice to have a place to crash at the end of a busy day, but not for too long as it was not that comfortable.
3. cleaning was reasonable but not spotless