I stayed five nights in Francesca's house with my husband and two-year-old. When we had a problem the first night of the trip she responded immediately (in the middle of the night). We didn't have a lot of contact with Francesca after we settled in, but she lined out everything for us at check-in.

This apartment is on a good street next to a good cafe and just around the corner from an organic market, so it was a good base. It is a short walk to the Vatican and a slightly longer walk to Piazza de Popolo in the opposite direction. It was comfortable for the three of us but is really for much larger groups.