Our bath/shower was broken, so we immediatly let the owner know. First night he said he would come to fix it at 20:40(!), he then came at 21:25, while we said we wanted to sleep.
Instead of getting a new one, we got a bathroom with only a sink and a toilet! Also the owner decided to stay in the house with us, keeping the door to our bathroom unlocked (no more privacy). He then worked on the second night from 21:00-0:30 on the bathroom, keeping us awake. He said sorry many times, but he needed to fix it for the next people; but what about us???
I am very surprised that the reviews are this good, maybe because you get a message asking for 5 stars after your stay.
Our room was fine, beds a bit collapsed though. The rest of the house is too full of random stuff and everything in the kitchen is greasy or dirty; we washed everything before use.
The place is described as a villa with great view/garden, in reality it's a big apartment with noisy neighbors. The garden is dead plants, sand and construction materials. The breakfast were cookies..