The directions to the apartment were great which is very close to the train station and subway station which we used to go to the Vatican. We were able to pick up the keys from the café right next store to the apartment as advised. There was an elevator which made getting our luggage up the 2 flights of stairs much easier. Maps of Rome were provided at the entrance of the apartment along with the WiFi password. Breakfast was served in the kitchen which was a little tight but offered us the opportunity to get helpful tips from fellow travelers.