Mario was very responsive and responded within a few minutes. His place is in a safe area on a narrow cobble stone street which is used mostly for foot traffic. We did experience some scooter traffic from time to time. The location is wonderful and we were close to everything in Rome city center. The apartment is on the 3rd level which is a little hike with heavy bags. Via Coronari has lots of eateries and great little shops. The apartment is a little dated. It felt like I was staying at my grandma's house. It had mostly everything we needed. Be sure to bring shampoo, conditioner and body wash because those aren't supplied. There are mini marts close by where you can find these if you need them. There is a washer but only a hang dryer so it takes a day or so for drying. There is some late night street noise heard in the bedroom because the window shutters can't be closed tightly, but the street noise is only people singing and talking, no vehicles.