Lisa was very quick to respond when I booked her apartment.
She was clear and straightforward with her directions and expectations and she had her apartment agent Silvio to take care of the arrangements.
They offered to pickup my parents and I from Fiumicino Aeroporto with a reasonable price which is much cheaper vice taking public transportation with large baggages.
Silvio was also very patient on waiting for us to get through airport customs and baggage claim.
If you are coming from Roma Termini they would also offer a ride.
During the trip Silvio was a great conversationalist and offered suggestions of places to go and directions for public transportation.
You will be fully indoctrinated and ready to explore Roma by the time you reach the apartment!
As for the apartment, it is in a well secured building in a friendly neighborhood who will greet you even if you’re not a resident.
It is a nice humble apartment, very clean, and a great place to relax after a full day of touring Roma.