Giulio was helping out Cate and was host during our stay. He was very helpful and had great communication. We were quite comfortable chatting with him over app. The place is quirky as described in the advertisement but is really no problem with the strange height in the kitchen if you pay attention. I’m 6’ tall and didn’t hit my head once on anything! Bed was very comfortable with lots of pillow choices and nice linens. Plenty of towels. Washer and dryer worked great for us. Coffee provided was excellent and a very Italian experience. Nice restaurants and pizza places nearby. If coming from the US bring some adapter plugs for charging your devices because the outlets are not friendly for US style plugs (electric and hardware shops nearby sell them if you forget and don’t have). Lots of things to do and see within walking distance - we walked to the "Central" area (Trevi fountain, Spanish Steps, Pantheon, Forum) but the metro is also nearby. Will go back here again!