From the moment I met Marco’s wife to the moment I left, they have been amazing. They booked me taxis which allowed me not to drag my suitcase to Termini station on cobblestone (and I didn’t miss my tour one early morning). They provide me with local recommendations and were always so responsive. They even allowed me to stay a couple of hours after the official check out time. They made my first trip to Rome amazing (and the location was perfect)! I definitely want to go back!