Ingrid was very nice. The room however, was much worse than the photo indicated. It was spare and not very pleasant. My friends who live nearby wanted me to leave immediately. The area is lively. I didn't know that the bedroom faced a street with 3 bars and very loud noise and that a street light would shine directly on me at night. Ingrid neglected to show me that outside there were shutters. Also the bathroom was very small, the toilet ran constantly. I left after the 1st night because I could not sleep with all the noise which continued until after 2 am and then the clean up began!