Communication, attention and check in all went excellent!
Location it’s ok. Next to termini train station, super central but probably not the greatest location if you travel with kids and want explore all city landmarks.
The place is ok, rooms are very spacious but not super clean. Kitchen, bathrooms, rooms and carpets not so clean, some smoke smell inside, no shits to cover blankets so in overall bed linen very disappointing. Also room wall where very dirty