Giulia allowed my mother and I to check in early, which was great as we were coming from the airport. The room itself was clean and nice. The bathroom was clean, but as it was shared with 2 other rooms, always seemed to be in use (this is a reflection more of the other guests than Giulia or the accomodations). Giulia provided maps and suggestions for buses and routes to use for our sightseeing which was VERY helpful! We loved the location of the room - so close to the Coliseum!