We didn't have a chance to meet Lucy but she was very responsive via email and her husband was helpful in providing access to the property. The location was near many popular areas and is bustling with activity 24/7 ( not very quite on the weekends - which was ok for us). The property was very clean and comfortable.
Lucy helped us arrange to leave our bags at a location just a couple doors away since we arrived prior to check in. This was very convienent and the fee was 4 euros per bag.
The Amenities section for this property highlights there is a washer and dryer. While there is no laundry onsite the offsite laundry service was included in the price of our stay, which was great! Plan ahead as it takes a day or two to receive your clean laundry.
Trattoria Vecchia Roma was our favorite Resturant in all of Rome. The food was great and reasonably priced. Make reservations in advance as they stay booked.