This was the worst Airbnb experience me and my friends could had had!Gianluca make us a favour by letting in to check in earlier .He used his friend to clean the apartment.When we came back the same nightto the apartment it wasn't cleaned well ,we didn't have towels and sheets for the blankets the floor was all dirty,the bathrooms as well,no trush has been thrown away.The host used the favour he made us by letting us check in earlier agains us .He said that's why his friend could not finish everything ,which is untrue because we spesificly asked her if it was a problem and she said it wasn't at all .
After we left our stuff we realized there wasn't any wather .They switch on the water but till the last day of our stay we didn't have any hot water so we could not take shower .
The host knew about the problem and hi didn't make anything. He just pretended that he will fix it while he engaged other people also including his aunt.She was copletely rude with us when we told her we don't have hot water .She even didn't believe us .. then I asked her to go and check by herself if she doesn't believe!
The apartment is as it is shown on the photoes,large,close to a metro station, not bad for few days in Rome BUT when you don't have water and host is completely ignorant then it is pointless to book such a place at all .It is shame how he lied in our face because he knew that the boiler had general problem and didn't thell us before our arrival..