We loved the location and would stay here again in a heartbeat. Communication was great and access was easy. This is a great location to explore one of the most unique and charming neighborhoods in Rome, Trastevere. This is on the 3rd floor, so just be aware if you have problems with stairs or heavy luggage. We had heavy luggage but made it up okay...host helped us to carry as well which was great! There is also a great restaurant with an old wine cellar on the first floor of the building.