Very well equipped and clean place. The location is ideal as mentioned in other reviews. It is on a third floor but the ceiling is quite high in the building so it feels more like a 5th floor. We had no problems but beware if you have mobility issues. The area is safe with plenty of shops/restaurants just downstairs. There was six of us and our only issue was the noise from the street on the weekend, people in the rooms had no problem but it was for those staying in the sofa bed. Noise from the stairs was also noticeable in there. Wi-Fi was fast and reliable and they even have a mobile phone available for local calls. Check-in/out was easy... no dramas. Communication was very good.