We really enjoyed staying with Alessandra in Rome. She made us feel welcomed from the start. She was kind enough to book us a driver from the airport to the Airbnb as well as one back to the airport when we were ready to leave. She also had her associate greet us upon arrival, he was very pleasant and gave us everything we needed. Once he left and we were getting settled in, we noticed that they had set up towels for each person, shaped into cute little bows topped with a piece of candy. We also got a bottle of sparkling water and wafers to share, thoughtful touches.
The space itself was very pretty and very clean. My dad even mentioned it was the nicest place we'd stayed in while visiting Europe.
On top of all that, Alessandra was super accessible, always replying within minutes; even once when I messaged her VERY early in the morning. I'd definitely stay in one of her spaces again if I'm ever back in Rome.