Valentina was very efficient and arranged transport from airport which was helpful. Location was wonderful, close to shopping, food, attractions. Listing states there is an elevator but does not mention it does not access entry level or the floor the unit is on so it is essentially unusable. Felt as though I was imposing needing help when this was one of reasons I chose location. Also, street very noisy at night and bed very uncomfortable unless you like a very firm mattress. Was also disappointed no availability to hold my luggage with flight 8-hrs after check out. Referred me to luggage storage facility, walkable (3 blocks) but too difficult for 70-year-old woman alone with 2 suitcases. This means I’m very tired while writing this review… sorry.
Great location, clean room, nice shower. Customer service could be better and listing elevator as amenity is just not accurate.
I was disappointed.