Francesca was very professional, This was my 1st time using Airbnb and I was a bit nervous, but Francesca eased my nerves quickly...Francesca always responded immediately and thoroughly to all of my questions. She was very accommodating. The airbnb was in a great safe location, very clean place, spacious bedrooms, & decorated very nicely. Very close to The Vatican, plenty of shopping stores, restaurants, & close to public transportation Francesca was a very nice host! Glad we went with her Flat!