Vincenzo was very communicative and made sure that once we were in the apartment, everything was as it said it would be. There was water, juice, snacks, and even adapters for us to use! The best part about this apartment is how close it is to the train station. Literally a block away, so for anyone needing a quick stop before catching a flight, this is great. Just a warning, the area itself is a bit shady after dark, but that is typically what is to be expected for any area by such a big area of public transportation. For our purposes of a quick overnight before flying out of Rome the next day, it was great.