Our visit to Rome was great. Before we arrived Silvana gave us clear instructions on how to find the apartment, including the best way to reach Trastervere from the airport (by train) and then from the station to the apartment (tram - although we ended up getting the taxi for convenience).
The flat itself is lovely, on the top floor of a nice block of apartments with a very local feel to it. There is a lift which has a bit of character, but there are also stairs. The apartment is just like the photos and there's even a little balcony to sit and watch the world go by. On our arrival we were also provided the ingredients and recipe for a nice little pasta dish to get us started which was a nice touch.
Everything was very clean and all you need for the perfect stay in Rome (as a side note the city of Rome is also incredible!).