Elisabetta and her husband were extremely helpful for me. My flight got in late, and they helped me book a taxi much cheaper than it could have been. Once I arrived, they were there to explain everything, gave me the keys, and sent me off. The location could not be more perfect - a single block from the Pantheon, five minutes from Trevi, and within twenty minutes of all the major areas. AND it's surrounded by outdoor cafes. My single complaint, and I can't complain because I knew about it, would be the lack of air conditioning. But it didn't bother me - I'm used to sleeping in the heat. Breakfast every morning, cappuccinos, and I'm done. It was perfect!!!!