The property was excellent - very clean with well thought-out decorations and other little touches that added some personality to the place. The windows shut completely to block out all sound and light which was great because, although the road on which the apartment is situated is fairly quiet, it does get a bit noisy early in the morning. We had a bit of trouble with not always having hot water in the shower, which would be our only real complaint, but it far from ruined our stay and hopefully Pamela will get it fixed for the next guests. Pamela was there promptly for the check-in and also gave us some great recommendations of restaurants and told us where the local supermarket was. All in all a great stay and we would stay there again if we plan another trip to Rome.