Barbara was a lovely host. She had excellent communication and answered all questions promptly. She met us at the apartment and gave us all the instructions we would need (operation of all appliances, etc) as well as tips and keys.
I expected beds to be firmer than our own as I know most of Europe has firm beds and they were very firm. I prefer a firm bed but this was so firm thatit kept me up at night. Same with my mom and husband. Thankfully we could use the extra comforters underneath us to make it tolerable. We had 3 each under us and my mom quadruple folded one large one. I was thankful for the extras. The couch was very comfortable to sleep on.
Expect apartment living sounds. People are above you. Barbara told us to let her know if anyone got too loud. The building itself was very safe and we left our stroller in the downstairs hallway as instructed with no issues.
Kitchen was nicely stocked. All spaces were neat, tidy, and easy to use. We adored the square below. Windows kept out all the noise but we loved to open them when possible to watch the scene below. Really beautiful. Excellent location with a gelato shop, tons of restaurants, an ATM, grocery, and daily market.