Camilla was very helpful. Our flight was delayed and it was about 2 am when we arrived--she came right away to check us in and get us situated. She was very helpful and responded promptly to all queries. The apartment is very well stocked and comfortable. The terrace is a to die for place to just soak up the beauty of Rome. Place is well situated--so easy to pop over the Ponte Sisto and get into the old city. But its own neighborhood is wonderful in its own right.