Very disappointing. Only good things about it was the location and the flat was spacious. Was not greeted by the host. Host was difficult to get hold of. Would not give check in information until we were in Rome, did not meet us and left keys at a random hotel for us to pick up. We did not appreciate this after a long day of travelling, trying to find a random hotel with luggage in tow at 930pm at night! When we got there the place was dirty (found dead insects in the cutlery drawers, stained mattresses, the floors were filthy) and a shell of a flat! No lamps, hardly any kitchen equipment, no basic supplies such as oil, pepper, clean salt, kitchen towels, oven gloves, clean sponges, cleaning supplies, bin bags, toilet roll...I could go on. There was no extra pillows, blankets, towels, non of the European adapters worked in the property. It was very unwelcoming. Notice in the flat to keep air conditioning, heating and lights off to save money! No area information or advice, welcome note, nothing! The washing machine did not work. The air conditioning was in one room and was old, noisy and tired. THERE WAS EVEN STRANGERS LETTING THEMSELVES IN! When we asked who they were they ran off!! Me and my family were there to have a great holiday in Rome and this flat ruined it! Do not recommend this flat at all unless you do not mind paying a lot of money to stay in hostel like conditions!