First off let me say that Livia set up before we arrived in Rome for a driver to meet us at the airport. As we walked out of the baggage claim he was there to meet us. When we got to Livia's apartment her mother was there to greet us. What a charming and elegant woman. She helped us to get situated with the apartment and the area. They also made reservations that evening for us at one the finest restaurant in Rome which by the way was fantastic. Livia's apartment is two blocks away from the Spanish steps and right in the heart of the shopping area which was wife enjoyed. The apartment had all the items that were listed in the advertisement and we were very happy staying there. Livia and her family are great and we hope to see them again. One other thing is we wanted a microwave for cooking some of our food and Livia's dad dropped that off within 1/2 a day of asking. Really great poeple