I didn’t meet Andreas but he was very good at keeping me informed. I had a few issues getting the key from the key safe but that was because I didn’t have my reading glasses to hand and the light was low. It is such a lovely bright apartment. A/C was welcome in the hot weather, as was the outside space. I very much recommend staying here. The location is perfect for local shops, restaurants and sights. It was also wonderfully quiet. I hope to return again some day.