Nina met us at the apartment upon our arrival. Prior to our arrival she was very responsive and provided very detailed directions to her place. Once we arrived she showed us around the place which I found to be quite roomy. Our stay was quite short therefore we didn't utilize the kitchen, but the bed was comfy and the bathroom was clean and some hair and body products was available for personal use. Another plus I noticed is there is a crib so if you have small children this may be the place for you! Would recommend as it is in walking distance to Termini and the Colosseum but located on a very quiet street.