Paola’s instructions to the airbnb were very clear! I was able to find the property and access it very easily. The property address is different from the map on Airbnb but she gave me the right address. She was also very communicative.
Unfortunately, the window was left open, and during the time I was staying in Rome, there are many mosquitos. I am very allergic to mosquitos and spray repellent every 3ish hours. When my boyfriend and I got in, there were 10+ mosquitos waiting for us since the window was open. I got 8 mosquito bites in 5 minutes. I personally felt very uncomfortable since I can’t kill all the mosquitos. If there is one mosquito in the room at night, I will probably get 5+ bites. I’ve been in Italy for 10 days now and only had another bite. I also noticed that the property has lots of mosquitos around the area. When locking the door, there were 6 flying around our heads.
I let her know and she said she couldn’t do much since there are a lot of mosquitos in Rome.
I let Paola know that I was canceling due to my allergies. No response. I tried asking Airbnb for a bigger refund (got $3.30 refund since I cancelled day of) but Airbnb let me know that all Paola has to do is say “Yes she can have a partial refund” but no response. It is extremely frustrating because of my mosquito allergy and comfort I am unable to get a refund.