I'll start with the day when I made the reservation. I wanted to clarify some things, so I wrote Antonio, but got the reply only in a week after I had to contact Airbnb support so they help me with that. After that the replies were in time. We agreed on an early check in but even though we were in contact on the day of our arrival, Antonio's colleague was late for 20 minutes to meet us.
The floors were dirty, we could mention that on our socks. The sofa was so uncomfortable to sleep on it. There was hole in the entrance door, like the last lock was broken. The windows didn't close properly, so that was very loud from the street. There were not enough of got water for four people taking a shower one by one. There was just only one toilet paper for four people for 4 nights. The fridge didn't close properly. Some lights in the toilet were broken. Some plug sockets didn't work at all.
The rest was okay.