Gloria and her husband could not have been nicer. They made our stay in Rome very easy. She was always available both before we arrived and while we were there. They are there if you need them, otherwise they leave you to enjoy yourself. The apartment is great--clean and very comfortable. It has a great shower, lots of towels and a good kitchen. The beds are comfortable and the air conditioning works very well. The wifi worked perfectly. The building is quiet. The neighborhood is very nice. Friendly and easily available to both buses and train. It has nice cafes and markets and was safe enough for my daughter to take her daily runs. If I ever am lucky enough to come back to Rome I would absolutely stay here. Grazi Gloria and Stefan