Laura and Emanuele were always quick to respond to any questions or concerns we had leading up to our trip, and the space was exactly as described. Perfectly located, close enough to major tourist areas and public transportation, but far enough away from loud business areas, it was the perfect apt to come back to after a long day of traipsing about the city. They helped to arrange transportation from the airport when we arrived early in the day with our exhausted 7 year old and allowed us to drop off our luggage, despite the place just being vacated by the previous renters. They were accommodating, the place was clean, and we felt safe. We would recommend it to others!