Matilda made the process very pleasant and communication was very easy and immediate. The flat is in a terrific location just steps from Campo dei Fiori and very close to Piazza Navona and the Pantheon. A terrific base for exploring Rome. We only stayed one night as we were back in Rome to catch a flight home the next day. However, I will certainly consider returning on my next trips to Rome. The unit is on the ground floor, which was an added treat after staying in other units and having to carry suitcases up several flights of steps. The apartment was clean and well-equipped and we would recommend it to anyone who wants a convenient location in Rome.