We stayed for 11 nights at the end of October/beginning of November and could not have been happier. Communication was great, check in was at 1500 but Francesca greeted us at noontime so that we could drop our bags off and get the keys, luckilyy the apartment had been cleaned earlier and we were able to check in early. A week or so before our arrival they emailed asking for flight info and offered to schedule a private car to pick us up at FCO, the rate was 45 euros for both of us and the bags and an official taxi is now 50 euros
We took advantage of it and the driver met us at FCO and brought us straight to the apartment, they also scheduled a car for us on the way home. The pictures are completely accurate, the apartment is spacious and having 2 bathrooms was great. There is a bar downstairs and one across the street and they get very noisy, we just closed the windows and it blocked out most of the
noise, there's working AC and heat so having the windows closed isn't an issue