From the moment I booked, the communication was great. They set up a what’s up and Check in was seamless. What a gem of a place. It is close to all that you require - restaurants, pharmacy and more. For the minute I booked, the communication was great. Responded with any questions we had. The place is exactly what you expect and beautiful view of the Vatican. Great hosts.
FYI elevator only fits two people if a big group - we just made a challenge to get the 7th floor