Francesca and Roberta were wonderful. They responded quickly to messages and were always so thoughtful and nice. Francesca greeted us and gave us a tour of the place/amenities and great food recommendations. She even went the extra mile in checking to see if some of the restaurants were open since it was a holiday when we arrived.
This was our first time to Rome and the place was close to sites we wanted to see (Colosseum is just a few blocks over!). It also fit our group of 5 perfectly (one of us had to sleep on the sofa bed -- which could easily fit another person and is super comfortable). The downstairs bedroom does get a little muggy after someone showers, but it didn't bother us much. The place was very clean and welcoming, and had everything we could want/need. I would definitely recommend!