This is the best experience one can get as a AirBnB guest. Laura has really gone the distance to help us settle really well in her beautiful flat - has great furniture's and interiors. She has spent time to provide print outs of the locality, and surrounding areas, she talks well in English to help us navigate Rome quite easily. She has provided great tips, and a wonderful person. I wish her all the best, and great times for guests at her place. Airbnb can really take the best practices and try to replicate for other Airbnb hosts.