The Host has been exceptionally nice and helpful. She personally received us, showed us all the apartment's features and gave us hints and useful advice regarding our stay in Rome. Extremely supportive and always available throughout our stay, she added a friendly and human touch, which made the whole experience extremely pleasant. The apartment is just perfect: central, quiet, clean, well organized, extremely comfortable and very well-furnished. Anything we needed was there. When the Host was informed that we had a 1Yo baby, she availed a brand-new baby bed without us even asking for it. As we had booked for 11 days, after a few days the Host came with a cleaning lady to thoroughly clean the apartment and change bed sheets and towels. It was our very first experience with AirBnb and we found it 100% satisfactory. We really felt at home.