Very poor customer service. I gave the host my flight info and was given insufficient amount of time to exit the airport and travel to her apartment. When we arrived to the property, she wasn't around and we were informed that she has to eat first and relax before coming to open the door for us. As a result, we were basically been stranded for 3 hours in a foreign country where we don't speak the language after many hours of travel. Otherwise, the property was clean and as described.