Silvia was prompt with her replies to any needs we had before and during the stay, gave us easy directions to get to the appartment and around Rome. Showed us all the best places to go and how to get there. And not only Rome but the rest of Italy we planned to travel. The appartment was clean, close to lots of great places and 10mins from the centre of Rome by tram. Not only was Silvia professional, she was so friendly and caring too! A great host.