Finding the place was a little difficult but we found Claudio coming up to find us near the place which we were grateful for. My friend and I needed a place to stay right away after landing in Rome and had some issue with a previous airbnb and they were willing to let me stay being booked right away with just the exception of asking to clean up for a few hours. The inside of the place was beautiful and super clean! I loved the fact that there was a cleaning lady that comes every 3 days. We had a long day and during the first day in, we discovered that the hot water didn’t work and we felt really disgusting and worn out after trying to find a place to stay at and not knowing anything in Rome and traveling for hours across the country to get here. So we couldn’t take a shower and tried to boil water ourselves to shower in which was pretty hectic. Then when we opened the lights to try and see which switch is which, the entire power source went out and we had to call him again to come and fix to turn back on. We discovered that there can’t be too many major power sources and lights turned on at the same time or it will turn the entire power off. Communications was a bit hard because we had to use google translate to speak to each other. We also thought it was recommended and not required that we leave the place whenever it is being cleaned, so we were in there when she came and then we tried to google translate and tell her we would leave in 5-10 mins and she left and we rushed hard to leave knowing that she needed us to leave. Then when we got out after rushing so much, we get the message saying she’ll be back in two hours which was a little irritating because we rushed out for nothing after telling her we would be gone in a few minutes. The door locks were also hard to operate, it would get stuck really hard and would take us a few minutes to learn how to work it because it was a bit complicated. Half of the time it would get really stuck so it was really tiring since we had to get in and out of the door all the time. Despite all of these problems, Claudio was always on messages communicating with us about when the water would be fixed (which was the next morning) and they even offered us to just find another airbnb that first night when the water didn’t work and the power turned out. They also helped us booked a taxi to the airport at around 3:30 am which we were are SO incredibly thankful for!! We were so scared that we couldn’t check out at this time and also find a transportation to the airport, but he helped us make it work. Other than the problems we ran into, he was very communicative and made sure to get it fixed. We weren’t aware there would be many problems but we still didn’t want to leave because the place was beautiful and so clean just like in the pictures. There’s a metro a few minutes away which was great and a few small super markets nearby also to get your own groceries, which we did and cooked our own food half of the stay. It has amazing ac, cute extra amenities and a lot of great kitchenwares to use. We appreciated all of these well needed equipments and the tv in the front also can connect to your own Netflix account. If you don’t happen to run into these problems in the future like we did, then you would enjoy the place.