Flora responded quickly to my check-in questions. Remember to fill out passport information online before you arrive. The apartment is in a great location within walking distance to Piazza Navona, next to two gelaterias and many other restaurants. Because of this, there is a lot of street noise and talking often late into the night which may bother some people. There is an elevator but the apartment is up 4 flights of stairs. There was a washer and dryer in the apartment, which was very convenient, and laundry products. There were no shower products provided (body wash, shampoo, conditioner) so bring your own or purchase at the Carrefour express down the street.