Self check in / out was easy and clear. Leonardo responded promptly when I reached out. The room was basic, but nice and clean. Walk from Roma Termini was a breeze. Only detraction for me is the doors are thin with a gap at the bottom, so other guests messing with keys / leaving their rooms to go to the bathroom is distinctly audible and woke me at night, but I’m still giving 5 stars because it wasn’t a big issue.