We had a great trip to Rome, in large part due to Silvia. She was a true “host” - just like we were family or close friends coming for a visit. She was extremely helpful and responsive to every message we sent her - usually within just a few minutes. She has great recommendations on everything- restaurants in any part of Rome, the best “locals only” gelato, and wine stores. We requested a coffee maker and she arrived soon with not one but two: an “Italian” one (stove top espresso maker) and an “American” one (typical drip coffee). When we couldn’t find coffee filters (because that’s not how Italians drink coffee!!) she was there within 30 minutes to find some in one of her cabinets that we couldn’t access. The apartment is simple- nothing fancy, but the beds were comfortable, the location was great (within a 20-30 minute walk - or less- to everything) and it felt like we were living in Rome for the week. Thank you Silvia! Will definitely stay there again next time in Rome!!