Unfortunately, after a big event happened I am unable to rate this air bnb highly.
I’ll get to the big event, but I’ll start off with how everything went from day one. My fiancé and I rented this air bnb for a 4 night trip to Rome.
We were able to easily get ahold of the renters no problem. One reason we booked this air bnb was for the air conditioning. When we walked into the apartment and went into the bedroom, sadly, there was a written note on the bedroom air conditioner unit that said “out of service”. There was another air conditioner in the kitchen, however the non-working air conditioner was not communicated to us which was a bit frustrating. There was a fan in the bedroom that we did use. Yet, the overall apartment stayed a bit warm since we had to use the kitchen air conditioner to cool the entire apartment
The bathroom had a bit of a dank smell. After mentioning this to our tour guide, we were told that this is a Roman problem and that you need to use the bidet to keep the smell from getting out of control.
Other than those two issues we really had no problem with the apartment. It was clean, and very charming.
UNTIL…3:30am on our last evening I woke up to the sound of the apartment’s main door opening and a stranger walked into the room and then turned around and walked out. I immediately jumped out of bed and ran to shut the door. I opened the door a few seconds after to see who the intruder was. He explained that he was the next days AirBnB renter who was allowed to check in at 3:30am !? However, our checkout was not until 11am that morning. He apologized and left. I however, was not able to sleep the rest of the night. At 10am on the dot, while we are packing up our things, the same tourister came back and opened the door and tried to walk into the apartment again. Luckily I was standing right in front of the door and told him again that we weren’t checking out until 11am. He stated he was told to come at 10am!
It was a very terrifying experience overall. Which really had the potential to end much worse. You can use your imagination.
After reaching out to Luca and his team, although they were apologetic it was still an experience that I cannot keep quiet and although they claimed it was a first for them, it could have and should have been avoided at all costs.
-Kevin