We arrived at night and it wasn't a problem at all for Shapan. We were very welcome and Shapan took the time to explain us everything we had to know. We also got a map from Shapan, witch was very helpful for us. If we needed anything or wanted something to know, Shapan was always there to help us. Shapan talks a lot, but that's not a bad thing because know we got to know each other and the city much better.