We really enjoyed our stay. The communication was speedy, prompt and friendly, especially the video explaining check-in instructions and during the power cuts.
The flat is huge, with great size of rooms, and is in an excellent location.
We recommend the flat needs some small practical things fixing/ improving, such as working lights throughout (some bathroom lights were broken), the front door to not stick, more toilet roll, washing up liquid, soap, and oil/ salt and pepper to enable cooking from home, ability to turn on the central heating (radiators) or more blankets for winter months. These small things added up and affected the day to day living in the apartment. They are easily fixed so hopefully can be included in the future. Overall we would recommend people stay.