Silvia was very helpful, she was busy when we arrived so we were met by her mum. Check in was from 3pm but we got there early and it was no problem for them. The location is brilliant for everything you need to see and get too. There are three main important roads in Rome and the apartment is close to them all. Cavour/Nationale/Corso are the main roads you will need to get to 90% of Rome and the apartment is within a few mins walk of all three. Silvia thinks of everything that you might need even down to leaving a shopping bag for you to carry your things around in.