The listing was just as described and as in the pictures. Ms. Vera always responded to my emails before the trip. She had someone there to greet us when we arrived, show us around and show us how everything worked in the apartment. He even came out into the street to find us when we went to the wrong building next door. (lol) Everything was clean and there was a binder with helpful information on the neighborhood and all of the tourist spots in Rome. The couch pulls out into a double bed and the chair also pulls out into a single bed. Neither one of our kids (teenagers) complained about sleeping on them.