Giulio was extremely helpful throughout the process. He made sure to reach out for info on our arrival to make sure the necessary check-in arrangements were made. I was a little worried because our flight was landing at 13:00 and it says check-in is only after 15:00, but Giulio prepared for our 13:00 landing and was waiting at the house when we made it into Rome - didn't charge us any extra fees for checking in a little earlier. The place was neat and tidy, and looked exactly as advertised. They left us a helpful map and list of recommendations for restaurants, supermarkets, etc. We also really appreciated the various water, juice and biscuits that were provided. We would definitely rebook with Casa Tua Sas next time we visit.