Paola was very sweet, extremely helpful and easy to get a hold of. The location is good, just by metro station and therefore easy to get to city centre. The apartment was clean and spacious but unfortunately very cold. But that apparently applies to all apartments in the building as the Heath is centrally controlled. So bring warm clothes if you're coming before 1th November! One shower did not have hot water, no matter how long you waited, other one worked fine. All in all we had a good experience!