Hi- I am slightly disappointed in my stay at Trevi at the Airbnb. We waited hours during the day to check in (which is normal as hotel check outs are typically 11am, so you usually have to wait to get into the next place you are staying) but when we got there at 3 pm the bed wasn’t made, towels in the bathroom, trash, etc. It just did not feel welcoming. The host then said that the place would be ready by four, but the cleaning man (which was supposed to be a a woman?) showed up AT 4. So for the first two hours of our stay we could not even relax bc it was not clean and we didn’t know when someone was going to show up to clean/leave. I felt like the place was half cleaned as he did not even clean the main room where we obviously wanted to spend majority of our time viewing the fountain... The bed/couch in that main room did not have the sheets stripped and cleaned. It just felt so rushed. Also, the cleaner threw away our fresh bread in the kitchen even though we mentioned their was stuff in the kitchen was ours. I think that if the place provide some water bottles and put an air freshener in the bathroom it could really help because the bathroom has a smell. The house itself was beautiful though and decorated very well. It was also nice to be able to leave our bags at 11:30 as well. I saw someone else had a similar story as mine so I hope it is not something that happens often. I will be asking for my cleaning fee back though :(. If I am paying to stay somewhere for a total of 19 hours and paying most than $700 for it, I expect it to be clean upon arrival.