From the beginning Stefano has always reached out if it was our details on checking in or arranging a car for transportation the apartment. If I had any questions he's fast response was appreciated. Valeria was super friendly upon arrival and went over the apartment so we will feel comfortable during our stay. She even went over the map and suggested places where we would be able to grab a bite to eat or a coffee. Now let's talk about the apartment, there was 3 of us traveling and the apartment is roomy and well decorated. We didn't feel like we were crowded in a tight space. Also, the location is GREAT! We were located a street away from The Pantheon. Besides that a well area for food, drinks and shopping. If you're planning on visiting the sites of the Colosseum or the Vatican they're walking distance away just remember its cobble stone road for the most part so wear comfortable shoes. If you need help with transportation to/from the airport Stefano can arrange the car service. There is Uber but about 63 € to the airport.