Manola was wonderful, attentive, and timely with her responses. When she wasn't able to meet me, she had Mabel, her housekeeper, meet us at the arranged time. Mabel showed us everything we needed, and we had a fantastic time in Roma. The apartment was clean, beautifully decorated, and as described. The bed was comfortable, and the shower was hot with great water pressure. Biggest bathroom we had in Europe! We were within walking distance to almost all of Roma, and only two stops away from Termini, Roma's main train station. I highly suggest staying here.