Well in one word: a scam!
When you enter the apartment that you have seen in picture on the website, the first feeling is a terrible disappointment.
It is in a terrible condition, walls are covered with dirts, furnitures are damaged everywhere, literally the type of furniture that u can find in a second hand shop! NOTHING COSY LIKE PRESENTED...
The wooden floor is spoiled with black marks in the kitchen and in the bedrooms.
Some parts are even missing....
Anyways, when you call Giovanni, his answer is quite eloquent: luxury is "just" a word written on the Airbnb ad, and the false pictures are "just" pictures, maybe it was like that 10 years ago but now it is aged....(said by Giovanni word for word!)
What he said too is that what you rent is a great location and not the beauty of the place.
You know what Sir: you don't know why the guests rent your place, we are not all basic tourist that will just come and go and need a place to crash after a very busy day, sometimes we need a very nice place, as falsely presented on your ad, to spend a cosy weekend, or enjoy a romantic place, but when arriving in your crapy shitty place, oh dear!!!
Few more things:
* hair on the towels
*no water at the sink in the bathroom
number 1
* bathroom number one: the shower cabin has a missing glass panel, replaced graciously by a crapy shower curtain.
* blood on cupboards
* dead instect hanging on n the curtain in bedroom number 3
* dust and sticky black dirts everywhere
* bedroom number 4 is probably the most ok. Even if one of the numerous beds is a very stange construction made out of an old convertible.
*the bedsheets are so thin that one broke over night, just by sleeping in it.
* 3 ACs work well the 2 others are way outdated, we even didn't try to put it on.
* the contact with this crook is absolutely unpleasant
* Giovanni offered us to leave after one night and refund the 2 other nights but in Rome if you don't book one month in advance, there is no way you can find another place in such a short notice
* CHERRY ON THE CAKE: Giovanni sent a someone to repair few things the day after, THIS PERSON ENTERED THE APARTMENT USING HIS KEY, didn't ring the bell before entering, and just stated "reparation"!!!!
We were half naked, just out of an amazing cold shower!
We asked him to come back 15 min later when we were ready to leave.
He fixed few things, cleaned the blood stain and used white painting to cover the marks on wall in bedroom number 1 and the damage on the furnitures. Hilarious !
SO my advice: BOYCOTT THIS APARTMENT!