Ortensia's home was exactly as it was listed Ortensia answered my questions quickly and she gave us excellent directions to the apartment. She met us at the door and showed us around. There was even milk in the fridge and treats on the table! She is very knowledgeable about the area including restaurant accommodations. There is shampoo in the shower and spices in the kitchen. It really felt like a home away from home I would highly recommend Ortensia's home!