Pamela (co-host) is amazing. She is friendly, responsive and helpful!!!. She went above and beyond to help us and situate us in a completely foreign place. She answered our txt even in the middle of the night (2 AM). The place was very convenient and easy access to the Vatican and other tour spots in Rome. I absolutely and highly recommend this place and I will definitely return to this place when I return to Rome in the future!!! Thanks Pamela!!!