Raffaella is on the top of the communication, she response email or phone fast before and after we stay. Her place has 2 bedrooms just like the picture you saw, I like the high ceiling in her apartment, it is like 12 feet tall maybe more. We stayed there for 8 nights winter time, she has heater in each room. There is small kitchen you can bake, stir fry or make breakfast if you want. There is a also small grocery store downstairs which has everything we need for breakfast and lunch. Phone card store is one block away.We ate outside everynight, her apartment has restaraunts surrounded. My daughter is 7 she gave my daughter a surpise gift when we arrive! And she also arranged the pick up and drop off from airplance for us, with reasonable price. The apartment is in a very nice condition and nice location. The bus stop is downstairs and Metro is just 3 minutes away, Her appartment station is Saint Givani, and from there, you can go to Spagna , Berinini etc all the major sites. When we back home, if my daughter is too tired, we take taxi from those places, it is not expensive if you take taxi to home, under 20 Euro at night 2017 Jan.... We stayed there for 8 nights. And certainly good place to stay.