I cannot say enough positive things about this amazing woman and her air bnb. When I got horribly lost she helped me, found me, met me and escorted me back to her home. Then when I told her I missed a tour because of it, she showed me around the area for a couple hours, showing me local spots and tourism spots. She checked to make sure I was alright during the day and was extremely hospitable. The apartment was beautiful and the room had a lovely view of the Duomo across the street. Can't recommend this bnb enough, I'll definitely be going back!