Marco greeted us upon arrival and was friendly and contactable at all times, location is close to Vatican
Unfortunately we later discovered the dishwasher full of dirty dishes which was an inconvenience for our first night as we couldn’t use any kitchen items.
Marco organised a Cleaner, unfortunately dishes in washer came out dirty and second cleaner was organised.
At this point I requested a reimbursement for the inconvenience and Marco agreed.
I would recommend only one night stay as ceilings are very low throughout the apartment and for 3 nights is not comfortable at all.