Clarabella is very caring and considerate. The airline left my suitcase behind when I first landed. Clarabella comforted me, came to Roma Termini to pick me up, bought me food, and provided many necessities I needed! She even helped me follow up with the suitcase persistently for the next few days. Clarabella is wonderful! As for the room, it is exactly as described and as the picture depicted with many other utilities you may or may not need. In general, it was a great time staying at Clarabella's!