I recently stayed in Zen R.E. Rome and I must say, the location was great. The hotel is surrounded by shops, supermarkets, and coffee shops, which was very convenient & it's just a one-minute walk to the bus station, which made getting around the city very easy. The check-in process was easy, but we were surprised to find that our room had not been cleaned after the previous guest. the bed sheets is dirty, and there was mess all over the room. The bathroom was also dirty and there was garbage everywhere. However, they were very responsive and promptly moved us to another room until the next day.
The common area was always clean and calm, However, we had some issues with the water in our room. The shower water was not hot, it was only warm. This made showering a bit uncomfortable.
Overall, I would say that they have a lot of potential, but there are definitely some improvements that need to be made. The location is great and the staff are helpful.