Communication with Patrizia was lacking and when she finally did respond, she was not very clear in explaining what we needed to provide (ex: paying additional fees/taxes were a surprise but we paid it anyway). However, upon arrival, Daniel was extremely helpful and gave us a tour of the home, along with instructions for checking out. He also gave us an in-depth introduction to the sights of Rome, with useful tips for making the most of our stay here. Daniel was accommodating, thorough, and professional. We enjoyed the ample space of the home, and the wifi + in-house laundry was a bonus. Being so close to Roma Termini and many good restaurants (we would recommend Il Grano around the corner, and the Osteria just below the apt) was an additional convenience. Tip: if you are not comfortable handing over your passport, make sure to bring copies to give to the hosts instead. Overall, we were very comfortable here and would be happy to come back and stay here the next time we are in Rome.