We would spend a month in Vera's house. The day before arrival Vera send a text message that there was some problem with the payment and if we could cancel the booking. Which was weird and we couldn't because we already paid Airbnb and depended on our stay there. The next morning, the day of arrival, she texts that she's sorry but has to cancel. Which was very inconvenient because we had to scramble to find a new accommodation for the same day.
The Airbnb offered little help except for words learned in a sympathy training and a coupon, they didn't even could waiver the fees for other properties which where more expensive due to the short time of notice we had to find something new. Horrible experience, as well as the host, as Airbnb.