Roberta was communicative about our arrival and arranged to have someone meet us when we arrived. The apartment was clean and spacious and would be great for a family or group of friends. We were unable to locate a dryer as promised in the amenities - there is also not a drying rack and so drying clothes after washing proved extremely challenging. It is also an apartment on the first floor of a busy street with loud noise through most of the night, so earplugs are recommended if you are not a heavy sleeper. Also, make note that smoking is allowed inside (see amenities) - I overlooked this when booking. Overall it was a nice stay for a low price and we felt safe in the location.