Francesca was a very wonderful host. She made sure that we were all set and our had had everything he needed at check in. She even got a few toiletry items and toys for him. It was very thoughtful! The location was perfect. Very cool neighborhood away from the touristy area, yet EXTREMELY close walking distance to the Colloseum. I loved the area and wish we could have stayed longer. She provided us a pack and play and stroller. If you would like a stroller with shade, let Francesca know ahead of time so it is there when you arrive. Originally, ours did not so we had to wait while Francesca went and got a different one. Francesca was always available if you had an issue or needed help. Thank you!