Unfortunately I will never be staying at this place again. To start, there was no wifi through out our entire stay. If you like taking cold showers and no hot water, this is the place for you. It took 3 days for us to get hot water. The blankets had brown spots all over, I’m sure it was dried up blood. There was no shampoo as well. Sadly I got infected around my face due to the sanitation of the place. I asked Andrea for a partial refund but have not heard from him since. You will not have direct communication with Andrea because he will have you speak with his colleague who also has another colleague that will take care of you. I wasted 3 valuable days in Rome staying home because of the infection. Andrea, please accept the partial refund we agreed to.