Cristiano was very responsive and recommended lots of good food to eat around the area.
He and his colleagues also went beyond their duty one night, when my friends and I accidentally locked ourselves out of the house. Their response was swift and Cristiano arranged for his colleague to open the door for us.
The location is a bit far from the main attractions of Rome, some areas like the colosseum took ~30mins to walk. However, Rome is all about walking and we discovered many historical sites and local eats along the way. The walk back from the city center felt very safe at night.
One downside was that the hot water in the showers were inconsistent. On our first night, the boiler light was orange and there was no hot water for a period of time until the boiler light turned green and started working again. We raised this up to Cristiano the next day and he headed to the house to check on it immediately. He also gave us a quick-fix tip in case it happens again.