Whilst we didn't meet Francesca directly she kept in regular contact with us via telephone and email giving us an aura of her always being there if we needed her which was very helpful.

The flat is located just outside the Rome, which gives you a great look at the culture of the area, before a short bus or tram ride into the tourist hotspots. The flat was clean and secure, as shown in the photographs, featuring leaflets and instructions for getting about and also all necessary amenities.

We had an issue with the boiler, but Francesca was quick to alert us to this and find a resolution.

Recommend this location, just wish we had been able to stay a little longer.