Alessia was friendly and informative, our check in attended by her colleague was smooth and hassle free too.
The location is good, near to the Colosseum and also the Roma Termini, both within walking distance.
We did feel the furnitures of the apartment a little bit flimsy too, but they didn't affect much of our stay there, all still usable but just not in excellent condition.
Shampoo, dish washing detergent, dish washer tablet, laundry detergent, coffee etc were all not included like others mentioned, we bought ours from the supermarket nearby. We didn't use the kitchen except the nespresso coffee machine since condiments were not there too.
Other than that, everything was fine 😊