Check in was very stressful. As coming from Canada we didn’t have a data plan here so we couldn’t get ahold of Amen. We told her we were leaving the airport and should be there in an hour and she sent someone who showed up 45 minutes after that hour. We had to walk around her neighborhood to try and find WiFi. We ended up going to a cafe were we purchased a drink in order to get their WiFi password to contact Amen. She then said they would arrive at 6pm so we walked back to the entrance and 5:55 no one showed up so we walked back to the cafe to get WiFi again then she said 6:15 so we walked back to the apartment entrance and the guy who came was still late!! He wasn’t helpful at all and didn’t show us how to use anything. We asked how to use the washer and just said you pour some laundry soap in here and then just start it. Well it’s all in Italian so we couldn’t figure it out and had soaking wet clothes that we had to hang dry around the apartment. The bathroom was dirty I took one shower and water leaked out of the shower onto the floor because the plastic stoppers they have installed don’t help at all. After use the floor mat to clear the water the whole bathroom smelled horrible of mold and dirty feet. That floor mat has probably never been cleaned. Then upon leaving the guy said leave the keys on the table and the door to the apartment automatically locks. Well we had to wait for someone to let us out of the front door because he didn’t show us where the button was to open the front door without keys. We were able to walk everywhere but you definitely have to be fit to walk from the apartment to the Coliseum to Trevi Fountain then back. I wouldn’t recommend staying here.