The location of the place is superb. Close to the attractions with a number of eateries and a small supermarket nearby. We were always greeted by the morning view of the Colosseum when we go out and its evening view when we are back.
The place is a little old however; the sofa is quite beat-up, mattress is too well-used for comfort and pillows were quite flat.
There was an issue with the bathroom door. Due to the alignment between the door and the floor, the bottom of the door is always scraping the floor. Need to pull hard to close the door and will leave scraps/dirt on the floor.
Hot water tank capacity is not big. After 3 persons showered, the next person will only have cold water. Time is needed for the water tank to heat up.
William is very responsive. He was totally understanding when we were late. He stayed till we arrived, to show us various functions. He even bought us shampoo when he discovered there was none and placed it on the table top when we were out.😀