This apartment was great. We loved the neighborhood and were able to walk to most places. We only met Karen for a few moments but she was very nice and arranged for a car service to take us to the airport. The guy was waiting for us right on time on the day of departure and we really appreciated not having to stress about finding a cab. We loved staying in Trastevere and the apartment was clean, comfortable and had everything we needed for our stay. Would definitely stay again.