This is a lovely little apartment, in an excellent location, which just needed a little more care and preparation to make sure that guests would be comfortable during their stay. We were sorry we never got to meet Matteo, but he was very accommodating by email or text in response to our questions (eg about where to buy provisions, where to eat locally etc.) and our requests to provide missing equipment or replace things we alerted him were broken. There are one or two problems (with flooring and drains) which we didn't mention at the time because nothing could be done about them while we were there, but I'm sure future guests will appreciate these being sorted. In addition to sending us a coffee pot, teatowel, washing up equipment, rubbish bag etc on request, Matteo also sent us a rather lovely bottle of Sangiovese wine, which we thoroughly enjoyed!