This is a wonderful apartment. Stunning view of the Vatican and 360 view of Rome from the upper balcony! Lorenzo was very helpful in setting up a car to meet us at the train station and to the airport when we were leaving. Very clean and the pull out sofa bed was incredibly comfortable. The main bedroom was beautiful! Nice location, close to many restaurants, shopping and a little grocery directly across the street. Far enough away from the big tourist areas so it wasn't noisy, but close enough to get to the main sites with a 15-20 min walk. Best way to see a city of course! Subway is only 4-5 blocks away. Only 1 set of keys was provided. It would have been nice to have 2 sets since there were 4 of us and one person had to do a little work. The person checking us in put all of our luggage on the old style lift and temporarily put it out of commission. We did have to carry our luggage up the 5 flights of stairs to the apartment. Perhaps better instructions to the greeters on how to use the elevator? After it was reset we did not have a problem. Only 3 people at a time. When we left we took the elevator down 1 at a time with our individual luggage. Again no problem. AC worked fine as it was 95 in June! Would highly recommend this apartment and location. Would stay there again if (when?) I return to Rome!