Raffaele kept in touch from the moment we booked the place to when we left. He was there to answer all our questions. Unfortunately he wasn't able to be there to check us in but emailed us to determine when we were arriving and had his friend Angelo there to check us in. He provided amazing restaurant/dessert recommendations that's local. He is a busy guy but managed to check his email and come home from time to time to refill goodies for us.

The place is exactly what the pictures depict. The location is really convenient as the metro station is just outside the door and a short ride to the main tourist attractions. We were fortunate to meet him on our last day, he is truly a nice and helpful guy. I highly recommend his place!