Dario was an extremely helpful person. They waited for over an hour without complaint after we had problems at the airport. He even helped us remove a lock from our bag as we had locked the key inside!!!.. The flat itself was spotless and quiet. It was perfect for what we needed. It was spacious and had a good sized bathroom and kitchen. The mezzanine bedroom was quiet and the flat was easily heated.
Overall a great place to stay. Highly recommended.