Susy and her friend were very helpful. Our flight was delayed and she waited for us, they helped us with instructions getting around and we’re very gracious to delay our check out to accommodate our kids to visit the colosseum. It’s a very nice place for a family with young children like us, close to the Roma termini train station.
Our only issue was our older daughter’s room the heater didn’t work well.
We will certainly stay here again our next trip to Rome.