Looks just like the photos - super clean, very nice shower, comfortable beds. Valeria also gave us great local suggestions for food. The pizza place she suggested was the best pizza I ever had, same with the gelato place....and we ate a lot of pizza and gelato in Italy. She even let us come early (we almost missed our tour so THANK YOU!!!) and booked us a private ride to the airport (cheaper than cab - I checked). Also just about a 12 euro cab ride from all the major attractions - WORTH IT! Do yourself a favor and book her place.