Patti was incredible!! She was extremely nice, and sincere. Check in was at 2 pm and my plane landed at 11. She was more than willing to allow me to check in at 12 and made it all the more better for me. She has dozens of tips and guides along with inside tips for you to enjoy Rome a bit more like a Roman. Her house is so beautiful and clean and very spacious! Much more than the pictures show, and the interior was very stylish and beautiful. Hope to stay here again! Grazie Mille Patti! Bacio!