Had great contact with Sonia as she coordinated for a driver to pick us up at the train station to take us to her place. Worked great as the same driver drove us to the airport later that week. Paulo checked us in and he is wonderful. Took the time to give us all the info we needed, including where shops/markets where in relation to the apartment. The apartment was fantastic: clean and even better than the photos. Bathroom amenities and towels provided. Location was awesome! Could have walked to the Vatican, but no need since the bus stop was outside the building. Worked out great to get to downtown Rome and the sights. Overall, I would definitely stay here again, you will not be disappointed!