positives: the place was squeaky clean, the bed and room were very comfortable.
Improvements need: a few things that could be improved on, and the most important one is avoid micromanaging your hosts especially when they are new to your city and there are huge chances they might be at risk of getting lost hence might arrive late to the residence.
The ad doesn't make it very clear that there is an added charge for the later check in after 8 pm of 10€. Regardless after I agreed to pay the late check in charge. I should be given piece of mind to find my way back to your place while I was lost, instead of blowing up my phone with messages of where I am and when I'm coming home.
Now on top of that the address provided by the Airbnb ad isn't even where her apartment exactly is. Imagine after getting lost I reach the address at 11pm when another late charge is supposedly added according to her.
Host need to have patience, better customer service experience and be empathetic to her guest.