Despite arriving at 10pm, Giovanna welcomed us and gave us a quick but thorough walk through of the apartment. When I communicated a small concern to Alessandro, he immediately responded and took care of the issue with incredible speed and care. I was VERY impressed with his warmth, attention to detail, willingness to help, and overall professionalism. Anytime i would message him with a question he responded so quickly I knew we could rely on him for anything we needed. He gifted us a bottle of wine as well! I would absolutely recommend anyone to stay here, you won’t be disappointed. The apartment had everything we needed and the hosts made our stay so much more pleasant. I told my boyfriend that by the end of the trip I felt like Alessandro was our new friend! Thank you Alessandro and Giovanna for making our first trip to Rome unforgettable.