Francesco was awesome. He met us at the apartment and showed us around the area. We couldn’t get the tv to work because the plug was through the wall to the other room. We didn’t notice it for 2 days. Lol someone had unplugged it. Had trouble with the door lock the first time and he talked us through it. He arranged transportation for us to and from the airport for a reasonable fee. A great location a block from the collosium on a quiet street.