This was our first trip to Rome and this place is in a great location. Hosts were incredibly helpful after we booked, leading up to our trip, and during our arrival. Our stay in Rome was the last leg of our trip and we were arriving by train. We let them know our arrival time and we were able to check in promptly (didn't have to carry our bags around with us while waiting for check in time!). The beds were comfortable and the layout of the apartment was nice. As expected when staying in older metro areas, be prepared to walk up and down a lot of stairs! We really wanted the experience of living in Rome so it didn't bother us. We hadn't decided until we arrived how we planned to get to the airport on the last day, but they arranged a shuttle for us which was great (there weren't a lot of taxis out that early in the morning). Cost was comparable to other taxis/services (and worth it to have confirmed transportation).