We had a pleasant stay at Francesca's BnB. We never met her in person, her coworkers were really nice and helpful for the early check in. Francesca was really nice about it! I found this cute Bnb very last minute. I'm happy I did. Everything we need it, close to the Metro, Restaurants, Bars, grocery stores, right in the middle of Monti's local night life! Francesca was really responsive and helpful. We will be back. Grazie!