We were met by Gianluca & Francesca at the apartment. They walked us through all the features of the apartment and gave us lots of recommendations on transportation & restaurants. The only negative was we were expecting a clothes dryer not a drying rack. Everything else was beyond our expectations. Gianluca & Francesca brought the groceries we requested and were super friendly. They even checked on us to make sure we had everything we needed. The location is near transportation and many places things to do in the neighborhood. I would definitely stay here again.