Hakka House is simply beautiful and exactly how Simona describes it and more! First of all the apartment is very near the Metro and that's makes is super convenient. Check in was a breeze. Simona was away on holiday but she arranged for a friend to help with check-in. But at the same time Simona contacted me to ensure I found my way to the apartment and all was in order. Simona's friend was totally helpful. The other pleasant surprise is that, Simona provided us with provisions for breakfast, cereal, bread, jam, Nutella, yogurt and even bottled water. During the stay, the apartment was simply comfortable and we felt at home. The neighborhood is very nice and also a great restaurant with great pizza just down the road! What more can you ask for right? We accidentally broke a drinking glass and chipped a bowl, informed Simona and she was very kind to let us know not to worry about it. We had a simple power trip situation and contacted Simona, she came over to handle the situation and then left us a note on how to mange it should it happen again (it didn't). When she came over to the house we were out on a tour, Simona not only handled the power trip but she also made our beds, topped up cereal, put glasses away etc. Talk about great service! We felt so pampered. Simona also helped me booked a taxi to the airport. Overall a wonderful experience staying at Hakka house. Highly recommended. To me Simona is a super host!