Well, I booked this place upon reading the reviews which looked pretty good. I hope I had a one-off not so good experience.
We were arriving pretty early from Athens and I had informed the same to the host and I was told that I can check-in at 9 and there are no problems with the early check-in. However, upon reaching, we were told that the room will only be available after 12.30.
So, we had no option but to roam around, we enquired about the breakfast and were told that it will be given from tomorrow which is ok as it's a standard at every place. So, the person attending us told us that we can have coffee but we can't use any of the tables in the kitchen as those were reserved for other guests. This sounds very annoying when you are already not provided with the room.
The breakfast was just ok and the person serving the breakfast couldn't make a caffelatte which sounds strange to me.
Upon asking for new towels on the second day, he told us that the policy is to change towels after 3 days, which is ok in summers but during cold/wet weather, how is the guest supposed to dry the wet towels? However on multiple requests we were given the new towels.
After a point of time, it seemed that the person cared only about the city tax to be collected, which he asked for multiple times without providing good service.
Apart from the service, I have no complaints with the room at all.
Rooms were good and cozy, you can see St. Giovanni Basillica directly from your terrace. All the basic amenities are given in the room and it is large enough for 3-4 people as well.