The host was really kind and nice and available at all time throughout the time of staying!! :) We had very bad thunderstorm while staying in her place. So the electricity went out in the middle of the night, but she got back to us right away so that we can manage it within few minutes. Her house was managed very well. But it was bit difficult to handle the old style of elevator with two kids and two elders. It was unexpected but good memories at the end. :) Also, it was located in great spot! Enjoyed the full trip!