We had a good stay at this apartment. It is very well located near Termini and near Via Nazionale and Piazza Repubblica, so catching a bus or metro was very easy. The kitchen was well stocked with plates, glasses and silverware. The pots-and-pans were very well-worn but met our needs. While we did not meet Massimo as he sent an employee to check us in and out, he was easy to reach by email. The apartment looks very much like the photos, just a bit more scuffed. Massimo kindly offered to let us drop off our luggage early since we arrived in Roma at 1000 but the apartment would not be ready until 1600.

Everything went very well. The employee scheduled to check us in and out was on time or early but seemed to be in a hurry. She was friendly and went over everything (quickly).