OMG - I can't say enough about how much Vittorio went above and beyond to help us have a stress free visit to Rome. We came in on a Disney Cruise and he helped us arrange transportation from the pier to the apartment. We arrived well before check in time so he allowed us to leave our bags while the cleaners finished so we wouldn't have to drag them around. He stayed in touch the entire visit to help with anything - even helping with the best/most cost effective ways to get to the various sites, places to eat, etc. As much as we were there to enjoy the Rome experience, it was nice to be able to come back at the end of the day, enjoy the airconditioning and watch some Netflix. For reference, this was a family trip, 2 adults, 2 kids. Having 2 bathrooms was GREAT. It is a nice, safe area to walk around with plenty of food/shopping in walking distance. The Forum & Colosseum are in walking distance and we chose to take a taxi to Vatican City & the Spanish Square which wasn't too expensive. HIGHLY recommend!