Very comfortable apartment. We didn't meet Francesca but she kept in constant touch via email & text. Her associate, Simone, let us in and got us settled. 3 bedrooms and 2 full baths, both with showers, as described. The two bedrooms in the back are connected and you do need to walk through one bedroom to get to the bathrooms but not a problem for immediate family members staying. Location great and liked being on a street with restricted traffic. Elevator, a/c and wifi. Only used toaster and refrigerator but kitchen seemed well equipped; found utensils in cabinet across from couch. We enjoyed our stay and Francesca arranged a transfer for us to the airport. Thank you for a hassle free experience.