We had an issue with our hotel so we booked this at 11:30pm. Valerie responded almost immediately and was happy to accommodate us on short notice. She offered directions, restaurants, and suggestions for the city. It’s near public transportation, but secluded so you get a good nights rest from the bustle of Rome. The studio is just as you’d expect in Rome. It was clean, neat and perfect for the two of us. No complaints here!