Before leaving our country, Claudia and Roberto had given us tonnes of information regarding our stay at their apartment in Rome. Every question that we asked was responded to with a detailed answer regardless of how silly the questions may have been. After arriving at Rome, unfortunately our bags had been "misplaced in London" which meant that my girlfriend and I had no attire until further notice. Roberto greeted us at the apartment and then after hearing our situation, gave us advice on how to return to the airport safely the next day and gave us information on the local area (shops, supermarkets etc.) and a list of good things to do while in Rome. When our bags were found Roberto and Claudia got them for us and delivered them to us - they are both really friendly and helpful.
The apartment itself was very nice, the area feels very safe, and its location is brilliant (since its only a 10 minute walk to the Colosseum, you can see it when you step out the door ). The apartment looks just like it does in the photos - it has everything you could need - the kitchen has tea, sugar, oil etc. The bed is really comfy - I'd 100% recommend this to people if they said they were visiting Rome, and if we visit again will be choosing here to stay.