I travelled with my senior parents who had some mobility issues. We arranged to meet Lorenzo at the airport and he personally drove us to the residence where there was a lift to take us to the suite. The suite was large, clean, comfortable and quite deluxe! I think it has been recently renovated and the beds were THE most comfortable we had ever slept on! It as also a bonus to have two washrooms. This was our first trip to Italy so we had to contact Lorenzo during our stay with some 'Canadian' questions. He dealt with them cheerily and right away. The location is close to the Vatican and to shops and restaurants. Rome wakes up early so shops open at 7 am or earlier and are not open at night. If you need groceries, get them during the day. Ask Lorenzo where the market is. This was the perfect place to stay for an introduction to Rome!