Simone was FANTASTIC. Our trip started off rocky but Simone went above and beyond for us and was reachable at all times. It was a bit confusing finding the door at first (go under the construction) but the stay is everything mentioned. The location was a bit intimidating but it’s full of bars and restaurants. We had a hard time with only speaking English & Spanish (our fault as this is a local neighborhood) and the walk to rome was about an hour. Metro is super close though!