Location was amazing, this airbnb was right down the road from the Colosseum and close to the metro and lots of restaurants or facilities like laundry etc. Claudia and Roberto were very helpful before our trip, however we did run into issues when we arrived in regards to communication. Although they did try to help it was often very late responses and when we were told we could get a second key, as 5 people were staying here, we were told a time to meet them to get the keys and they did not drop them off until hours after the time told to us. Roberto and Claudia did accomodate an earlier check-in and gave suggestions for a restaurant and advice for attractions around the city.