This was a wonderful stay! We met with Frederico at check in and shown around the apartment - and how all the keys worked and what they were for. They arranged transport for us to get to the airport which was so so helpful. The beds were the comfiest we had our entire stay in Italy, everything was neat and clean. They were very responsive to any questions we had and it was a great experience. The location is fantastic and we felt very safe. We loved it. 10/10 would stay here again.