Francesca was so helpful and checked up on us a number of times during our stay. Communication was very easy before during and after our stay and we were met at the front door to the complex and shown around the apartment and the facilities.The apartment is in an amazing location with a fantastic convenience store just around the corner, lots of cafes close by and some great little bars in the street. The apartment is so well furnished with everything you will need for a terrific stay. It was so nice to stay in an apartment in a historical city with the convenience of a modern apartment. The furniture is eclectic and comfortable, making the apartment unique. The area is a little noisy, however my husband and I didn't have an issue sleeping. I'd highly recommend the apartment and Francesca.