Agnese was an absolute delight! My husband and I booked our stay relatively close to our trip and Agnese was extremely responsive and quick to confirm our reservation. Once we were confirmed she offered to arrange car service from the airport to the flat and told us how to get tickets and reservations to local attractions. As promised, the driver was waiting right outside baggage claim for us. When we got to the flat, Agnese was waiting to greet us. We arrived a bit earlier than the normal check in time so she showed us around the apartment, checked us in and allowed us to leave our luggage while the cleaners were cleaning the apartment. She told us where to go for coffee and off we went. The flat looked exactly as it did in the pictures. It was extremely clean, clean linens were provided as well as wifi. The location simply can't be beat! It's about a two minutes walk to the Treve Fountain and 10-15 minutes to everything else. Overall, it was an extremely pleasant experience and Agnese is a very gracious host. We would highly recommend booking with her.