Dario was prompt and thorough with communication prior to our visit, and prompt with the issues we had at the apartment, resolving them with in that same day. The apartment is lovely, spacious and pleasant for relaxing. We were three adults and two children, and we never felt crowded. The location is phenomenal! It was an awesome experience to stay in the 16th century building. Dario arranged an airport transfer for us, and it was perfect.