Max was an amazing host! He was proactive about communication and immediately responsive if we contacted him. He sent a car for us to pick us up at the airport, and when we arrived after 10pm, he was there waiting for us. He showed us everything we needed to know about the apartment, then took us on a ten minute walk around the neighbourhood to show us where to find restaurants and public transportation. He left us beer, wine and water in the fridge and made sure we knew how to use the keys before he left. On the day of our departure, public transport went on strike and I awoke to a message from him warning me that our travel may be affected. He then sent Roberto to come over and help us try and book a taxi. Wonderful hosts, I would recommend staying here if you are coming to Rome!