Communication and check in was great, and the location can't be beat, especially for the price! Marlene gave us very clear instructions about taking the bus from the train station, making it easy for us to find the flat.
Marlene was traveling during our stay so her assistant, Abdoul, met us for check-in. He flagged us down from the street just as we were getting unsure about where to go. He showed us the grocery store and all around the flat so that we felt settled by the time he left.
The only downside is that it got a little warm and stuffy because it was hot, humid and rainy during out stay.
Overall we had a great stay in Rome, it was spotless, homey, and an awesome location. Minutes from the Pantheon, Campo di Fiori, and Piazza Navona, and less 20 minutes from any of the other major sites! Great for exploring the city on foot or by bus.