Silvia was nice from the get go, communication was fine she let me know she’d be 4 hours late for check in due to a family emergency. To compensate she offered me to stay free the following day, I accepted per our Airbnb messages as proof. The following morning after my free night she was inside the Airbnb and kicked me out rushingly saying she never offered a free night and that I needed to pay. I have the messages for proof and sent to Airbnb. I would never stay anywhere I’m not welcome. All in all the stay was nice however the miscommunication and treatment after checkout was terrible. Would not return especially after her knowing I had just been robbed in Rome of all my identity and money beforehand. This overall experience left the worst taste in my mouth of Rome. The people are rude and the area is ghetto.