Firstly, Paolo was very quick to respond and reliable. He sent us help with Grazie to assist us with the luggage. They also arranged a driver to pick us up from the train station to the apartment.
The house was big and the living area was lovely. The only problem was the stairs of course but that’s because we had three large suitcases :)
The trash at the ground floor was kinda stinky too. The toilet was dirty and that was an unwelcoming sight. Besides that it was comfortable. Oh another disappointment was that there was no dish soap to wash dishes, the apartment has no dishwasher so - hand washing.
Bonus was - the washing machine and dryer and the local area.