Sweet lived up to her name. Very responsive! My mom and I were coming to Rome from different cities and she landed 12 hours ahead of me. Sweet not only let us check in much earlier, she arranged a driver to pick up my mom from the airport. Then there is the apartment, it’s RIGHT IN THE MIDDLE OF THE BEST PART OF ROME! You walk outside to the bustling streets of Trastevere. So many delightful restaurants. We felt safe the entire time. The apartment itself is very nice. The only thing I would warn people about are the ceilings, if you are taller just know you might be ducking as you walk around the apartment. I’m 5’6” and there is a low beam in the kitchen and a tilted ceiling in the bathroom. But I would highly recommend staying here for both the location and the host.