Carlo is so sweet and personally checked us in. He ensured that we were able to check in and out at times that worked for us. He showed us how everything works and helped us get comfortable. The location of the apartment is the best part. It's steps away from the Piazza that has a daily farmers market and lots of great cafes and restaurants! The apartment itself has everything you need but is loud! Noise from neighbors are audible and construction did start at about 8 in the morning... not ideal, but we are early risers so it wasn't a huge deal. The mattress felt more like a futon, as the springs were pretty uncomfortable. My boyfriend and I shared the bed and found it difficult to spoon comfortably. The bathroom is also oddly shaped and would be difficult for anyone not physically small enough to use. We are both slender and found ourselves uncomfortable when using shower or toilet. Overall we really enjoyed our stay in Rome, enjoyed meeting Carlo, and had everything we needed during our stay.