Julian and his wife were great with communication. They had a conflict the day we arrived but ensured a friend was there to greet us. Julian sent step by step instructions to get to the apartment which was helpful. Location was great since it was right near Termini (2 blocks) and you can take the bus, subway and train from there. We had a long day of traveling so we were very excited to get to the apartment and just relax in the air conditioning (it was 95+ F outside) but the apartment had an unexpected power outage. We sent Julian a message and by the time we got back that night the power was back on. The building is very old so most things were outdated. Pluming can get annoying because every time you flush the toilet the system makes a loud grumbling noise for a while. Shower was also a little tricky because it has a short lip at the bottom so you had to keep turning the water off while showering to let the water drain so it didn't go over the edge.