Clarabella went beyond. One of my boots was worn out that I had to get it repaired. She immediately took it and got it back for me the next day!! Meanwhile she would ask me what I preferred for breakfast after day 1. She bought croissant for me even though she already prepared some bread before my arrival. This was so touching as she was trying to look after me! The room itself is spotless clean and Clarabella did room service almost everyday. It’s close to Termini which made it easy to go anywhere if you want to take public transportation. Highly recommend her place!