Monica was a truly gracious host provided excellent communication before, during and after our stay. She met us at the apartment at check-in and showed us the entire apartment and spent time with us explaining the controls for the tvs, air conditioners, Nespresso machine and washer/dryer machine. She provided and explained a map of all the local sites and some nearby restaurants and supermarkets. Monica arranged dinner reservations and car service to bring us to the airport for our departure. She also advised us of pharmacies to go to for our required Covid tests for our flights. She always seemed to be 2 steps ahead of us and made our stay stress free. We had a wonderful stay!