Ilaria was super friendly and helpful! My boyfriend and I arrived early in the morning but she didn't mind us checking in early and even met us there at the apartment. The place is super clean and had everything we needed for the five days we were there. So lots of things to cook and clean with. She also had some crossaints and milk for us for the first day and also had maps and umbrellas for us to use which was super handy as we had some rainy days! She was also very prompt with her replies and helpful when we needed some information about transport.
The location was super convenient and only three minutes away from the Colosseum and about 10 mins from the train station. I highly recommend it and look forward to staying there again! The only thing to note is that her apartment is top floor with no elevator so if stairs is an issue for you then that would be the only problem but we thoroughly enjoyed our stay and will definitely be back :)