Anna-Maria was great from the word go. Communication was great and she was available any time to help if needed. We have multiple issues with our arrival due to flight cancellations and Anna-Maria was understanding throughout and accommodated a much later check in that originally planned. The apartment was lovely, had a homely feel and great view if you like to watch a passing world. The location from the centre is a bus ride and 30 minute metro. This was great for us as we prefer to be slightly further out and live like a local. Anna Maria provided breakfast for our first morning and came to see us off when we checked out. Great experience! If we came back to Rome we would stay with Anna-Maria again!