This was our first Airbnb experience, so we didn't know what to expect. Ari went above and beyond being available for communication whenever we needed anything as well as providing plenty of things to eat for breakfast (enough for our whole stay of 5 days). We arrived late and had booked the early access tour of the Vatican the next morning so there was no time to get food, Ari already had plenty for us to eat, it was very thoughtful.
We were greeted by Marco, who was very helpful showing us the apartment and landmarks nearby to go see. Ari wasn't available, possibly because we arrived so late, but she made a point to come see us during our stay which we really liked.
The location of the apartment was great. We loved the neighbourhood, so close to so many landmarks and also close to the metro to save steps if we wanted. Monti felt very safe and vibrant, there is loads to choose from for food and gelato, and the weekend evenings are full of energy. The five flights of stairs are no joke! After a long day of walking it was tough to climb them to get home, but we ate so much gelato we were glad to get the extra exercise!
The actual apartment was very clean, had enough space, and the air conditioning worked very well. I didn't have any issues with the bed or pillow (I can be a little picky with that stuff). The bathroom was a little small, but manageable, the shower head was great though!
Overall, our experience exceeded expectations. It is a great vacation apartment and Ari is a first class host. We wouldn't hesitate to stay with her again! You won't be disappointed with this place.
P.S. Make sure you read the guestbook as soon as you arrive! Previous guests share their opinions on Rome as well as specific restaurants in the area, could be helpful!