I’ve had some bad hosts, but Loretta makes top 3 worst in my book. She’s an opportunistic woman who lies and steals from her guests. Run! Don’t book here!! Even Air b&b’s support team have a hard time with her.
We noticed she has a history of cancelling, but we gave her the benefit of the doubt. Bad idea. Shortly after booking online, we contacted Loretta to ask if we could change our dates. We had just booked and didn’t see why one day later would be a problem, seeing as her bookings were open for the rest of the month! (I wonder why 🙄). She agreed and said no problem, but she didn’t actually accept the change so on the day of our original check in, we had to pay for a day we didn’t even stay! We confronted her about this that day, just asking her to politely help us by cancelling on her end so we can book the proper dates, but she declined, saying that she lost money because other people could have booked those days, although she clearly asked what days we wanted to change our reservation to and approved it with us! We argued back and forth about several complications, but long story short, we ended up having to contact air b&b support, she ignored their messages, the company had to cancel for us and we lost a ton of cash to her. The company said there was nothing they could do and people sometimes get away with terrible things. Air b&b gave us 50% out of the company’s money, just so we wouldn’t have to lose so much, but she gained a lot for committing fraud. I’m not saying I hope she falls off a bridge or anything, but I do hope that money was worth it. Stealing from student travelers is super low. Don’t fall into this trap!