Giampiero is a very nice person and check in/out was painless! I have to warn you that this is not an apartment, this is his office which happens to have a shower and bed. There is no sink or glassware. The location is wonderful but I would not recommend staying here if you are looking to relax at home at all. Just look closely at the pictures before renting. Otherwise, everything was great and like I said, the host is very nice and even sent me text messages while we were there to make sure we were okay. :)