The communication from the start was excellent!
Because the previous guests left early, we were allowed to check in early which was a great blessing on an unusually (even for Rome) hot day.
Apartment is as described with the 2 beds very comfortable and A/C in each bedroom. To cool the living room we just kept the bedroom doors open. Didn't need much cooling though as the building is well insulated. The front room is on a busier pedestrian street. I'm a light sleeper and worried about it, but with my earplugs I slept great. Kitchen is stocked well for warming up leftovers, not sure about actually cooking. But really, who is actually going to cook in Rome, lol.
We found a couple of things broken on our arrival. They came over that day to fix them & thanked us for pointing them out-which is the best service you can ask.
Since we had the whole last day awaiting us prior to catching our train, they gave us a great recommendation for a day's luggage storage near by. Made it super easy.
I will definitely stay here again when we return.