We stayed here for four nights. First the good. The location is great. It’s walking distance to all of the sites. Check in was easy and the apartment was easy to find. The apartment was clean and it was a decent size. Now for the bad. The mattress in the main room is very soft and I can tell it is a bit on the older side. If you have any back issues like myself it will be a nightmare sleeping there. So I choice to sleep in the second bed which was ok but small and in a area of the apartment right off the street so it’s a bit loud. The Wi-Fi works well right next to the router the further you get it will become slower and slower and basically in the main bedroom the Wi-Fi is so slow you basically don’t have any there. The main issue I had was our second day we got a notice that the gas would be shut off. This meant no heat no stove and no hot water. It was 45 degrees outside and not having hot water or a heater was a major inconvenience. The host was notified and I was told basically nothing could be done. So we went two and half days with out basic amenities. It might have been longer but thank god we left for Florence. I understand that the host could not do anything about my issue. This poor review is not a reflection on the host but the entire situation with staying in an Air BnB in a foreign country. At a hotel this would have never happened and if it did you better believe you would get either a free night or something to make it a little better. But here if something like this happens all you will get is a
“ sorry for the inconvenience”. My advice is spend the money on somewhere you know you’ll be comfortable.