Sadly, my stay at Edda's was complicated by heating issues. Edda had recently had a new heating system installed, and there were no clear directions on how to use it. In the end, it required turning on a switch to activate the hot water boiler, disabling two separate thermostats (one of which, when enabled, resulted in cold air blowing in), and unlocking and enabling a third thermostat. It took several days, and a downloaded manual, to unravel the entire mystery and be able to get the apartment to stay above 18 degrees C.
During this time, Edda was mostly responsive, which I appreciate. However, there was a period in which some medical issue resulted in very slow responses. This is understandable, but also complicated things.
Finally, there was a water leak in the bathroom that, over the course of my stay, resulted in a growing patch of black mold. Again, it's understandable that fixing this over the Christmas break is hard. But it also made the stay unpleasant.