Claudia was extremely helpful and knowledgeable. She went out of her way to book excursions when asked and had great advice about the area. Our stay at Calpurnia House was all that was expected. It was nice to have our children in a separate room with privacy. The flat is in a great location and easy to access restaurants, public transportation and shopping. The only negative was the queen bed was too soft for our comfort. Overall, we would recommend this flat to our friends.