Katia was great and replied quick to us and made sure we were ok. As a host she’s wonderful. Bad thing is the heat was not working and it was very cold. The shower is either stinging/scorching hot or ice cold. It goes from hot and cold while you’re in the shower, there is no happy medium. Again, Katia is a great host, but maybe getting the water fixed and making sure the heat is working for guests during cold times would be helpful. . Overall this was a decent stay for the price we paid. Personally I will not stay here again, but it was great value.