Alice contacted me by text to confirm meeting time/place and offer transport help to/from airport. She was very helpful, but not pushy. I just felt she was always available should I need/request help and/or advice.
The apartment was perfect for us. With teenage children the L shaped sofa bed meant that they did not have to share a bed, and the mezzanine level for our bed gave us and them the right amount of privacy.
The apartment was clean, neat, had all we needed and was very stylish - a wonderful experience staying in such a memorable building.
There was a bit of street noise late at night, but not excessive.
Being so close to the centre of Rome (20 mins fast walk to St Peters or the Colosseum) and a wide choice of restaurants just around the corner we had everything we needed.
Transport as well was good - buses pass nearly to centre of Rome (including a night bus) and the bus goes down to Trastevere station withy a direct train connection to the airport.
I would very much recommend this apartment.