Cynthia and Tatsiana are both incredibly welcoming and warm people. Before evening getting on my plane to Rome, they sent me information on what to do at the airport and how to get to their place. This decreased the stress associated with figuring out an airport in a new country. They met us at the residence and made sure we were comfortable in the space. We knew where everything was, how it all worked, and even pointed out local spots to eat and grab coffee. Every little detail was well thought out and beyond that, the location is fabulous. Everything you could possibly want to see in Rome is within walking distance to Cynthia's place making it very simple to navigate without public transportation (if you do like buses/trains, they are very close to the front door). Overall, our stay in Rome was one of ease and comfort, and Cynthia made sure to make it extra special.