Hi, this is a great location and is best suited for couples only really. The facilities were fine but the extra ‘bed’ was not suitable. Apologies for irritating you about the duvets with the stains on it and maybe we caught you at a bad time when you suggested if we didn’t like it, we could leave straight away. On a positive, arranging the taxis was really great. I hope you get the lift fixed soon. Really superb location.