Gaia went above and beyond to make our stay in Rome incredibly enjoyable. She was quick to respond to all of my emails. She lined up private rides to/from the airport, and warmly greeted us upon arrival. She oriented us to the Jewish Quarter neighborhood and the city right away. One of the best places to launch you Rome tour. Gaia did many additional little things for us along the way. And, she even bought a crib for our baby before we arrived, talk about service! If you are thinking about traveling to Rome and want to have great city access without big hotel prices this is the place for you. Would highly recommend it to anyone.