Luca met us to check in and showed us everything we could need at the flat and made sure we knew how internet and A/C worked. He had city maps and helped us get oriented to the city, including the parking. Luca checked in with us after our first night to be sure everything was ok. The flat was in a great location, convenient to many things and thanks to Luca's help we got to see many wonderful things. We loved staying with Martina and Luca. They have very warm, welcoming personalities and made us feel at home. I hope we will get to stay with them again, only next time for longer!! Thank you Luca and Martina!