Francesca's flat had a lot of potential. Unfortunately our stay was quite disappointing:
- Although Francesca committed to follow Airbnb's Enhanced Clean program, overall the flat was not clean (in particular the fridge and the bathroom). Given the pandemic, we expected a much better cleaned flat.
- The flat had a roomy terrace offering a nice sunset view. But the terrace was dirty (among others, we found a lost cigarette butt) and poorly furnished (one small table, 2 plastic chairs, one beach bed). We had to rinse the table and the chairs with the water hose we found before being able to sit.
- We had no wifi almost during our entire stay. Francesca could not offer us a solution but to go to the bar next to the flat to get free wifi. Having no wifi was really inconvenient, in particular when abroad and having limited data. It appears that another traveler had a similar wifi issue the month preceding our arrival. Hopefully this issue will be resolved in the future.
- The flat offered a wide curved TV. But we could not use it the first two days because the TV remote's batteries had to be changed (we had to buy new ones and do it ourselves), and could not use Netflix on it because of the wifi issue.
- The flat had a laundry machine, but no detergent. We had to buy a bottle ourselves.
- The flat had only one roll of toilet paper, which is not enough for 2 during a 5-day-long stay. We had to buy a pack ourselves.
- We had to wait the day after our arrival before getting a second towel set.
On a more positive note, the flat was on the 9th floor (accessible from the elevator) with a lot of light. It was located not far away from Trastevere, with a lot of public transports nearby. Entering the building was well secured with a two-password access.