We didn't meet Anna, but the staff we did meet were very friendly.

The B&B is in a great location, not too far from the main train station and very close to the Colosseum. The room itself was clean, spacious, airconditioned, and comfortable, and the breakfast was simple but good.

Unfortunately, we missed breakfast one day because whoever was opening up the kitchen was a bit late (10 minutes or so), but on the whole the staff were very nice and competent.

The biggest issue with this B&B was that it only has one bathroom/toilet shared between four to five double rooms. This meant a fair bit of a waiting at peak times and a bit of pressure to be quick when you do get your chance.