Not only were the photos misleading (the flat is very dark and clinical), but many appliances in the flat were not working. We signalled them to our host who denied having broken appliances in the flat (kettle, coffee machine and reclining chair). We also lost the electric power one night in the flat and the host told us how to fix it but blamed us for it while clearly there is a general electrical problem. The water pressure is so low that it takes 90 min for the tub to fill. As if all of this was not enough, the sheets on the bed had marks of use and blood. We requested a partial refund which got denied by the host. We are astonished that with so many issues she refused to compensate us.