Roberto was amazing and very helpful.
We didn't stay at the booked place but we're moved to the giulietta house due to various reasons.
Roberto met us at the flat, he was warm and welcoming, showed us around the flat and talked to us for over an hour giving us local tips and suggestions for sights and restaurants. Roberto also booked us on two tours which was very helpful and turned out to be really good tours.
Roberto even stayed with us to ensure that the taxi we were getting back to the airport was at a reasonable price and when we couldn't get one he booked a taxi for us as we were struggling to find a taxi to take us to the airport.
Communication with Roberto was easy, even during our stay he was easily contactable and responded quickly.
Would definitely recommend