Just came back from Italy last night. In our 10 days trip, we spent 5 nights in Rome in Caterina's apartment for our first family trip to Italy. This was our first experience booking through airbnb. This apartment caught my eyes when I was searching Roma apartments. I liked it's location being close to Termini, in a safe and posh neighborhood, two blocks from US Embassy. The interior of the apartment looks very attractive, equipped with a wash machine which is a must. At the time when I was searching this apartment, there was no review and the information about it was short. I emailed Caterina and she quickly responded my question provided further details about the apartment, and I signed it up. I initially booked for 4 nights because our flight would arrive Roma late so I booked one night hotel stay at the airport. I told Caterina about this, she suggested me to book a private shuttle service to pick us up at the airport and go to the apartment directly upon arrival. I took suggestion and booked a shuttle service using a company she suggested. I had several more emails asking her about city transportation, Pompeii trip car rental etc. She always came back with detailed information and suggestions, and we ended up following her suggestions in our whole Rome trip. Before we leave for Rome, Caterina's son Luigi, who manages the apartment, contacted me to make sure that we have arranged our transportation from airport to the apartment, and I spoke to Luigi on the phone as well. We arrived Rome at the midnight on Good Friday. When our shuttle sent us to the apartment, it was 1:30am, Luigi was waiting for us! Luigi speaks perfect English as he stayed in Californian for many years. Luigi helped us to get our suitcases to apartment which is in the first floor (the apartment has a old style elevator we never used). The apartment is exactly as shown in the pictures on the website and is even more spacious, tidy and clean. Best of all, it has three bedrooms instead of two as advertised. Luigi said that his dad just furnished the third room. In the kitchen, Caterina left us a basket of bananas and apples, a bottle of lemon liquor (Limoncello) and a big bottle of water. Luigi told us detailed about the surrounding of the apartment, the bus and subway route, supermarket, restaurants in the neighborhood before leaving around 3am. We had 5 wonderful nights there. In summary, this apartment is nicely furnished and decorated. It is spacious, located in a quit, safe neighborhood, very convenient. The host Caterina and her son Luigi are the most wonderful and kind landlord you could have. I highly recommend this apartment and would definitely stay here again if we go back to Rome.