This is our first airbnb in Italy and Ortensia and Fabrizio have set an exceptionally high standard. They went beyond the call of duty from allowing "bag drop" off to be early; Fabrizio taking us to a little spot around the corner for breakfast and walking us to St Peter's Square while the apartment was cleaned; having a few snacks and refreshments in the unit for us to enjoy; providing us with loads of information about the area, its sites and where to eat. The response time to messages was almost immediate. Loved the unit - stylish, modern with all the comforts of home. A booking office for all your sight seeing needs in the same street and a great restaurant right next door. From here we walked and walked...across the Tiber River to the busier parts of Rome and to the Vatican City around the corner. Ortensia's apartment is an absolute gem of a find. Thank you.