We had a wonderful stay at Roberta's apartment.

Prior to us arriving in Italy, Roberta answered all of our questions promptly and she even arranged for a taxi to pick us up from the airport and bring us directly to the apartment.

When we arrived, Roberta was there and she carried our suitcase up the 3 flights of stairs (not a problem for us but maybe an issue for someone with knee problems).

The apartment looks exactly like the photos and it was: spacious, bright, very well appointed (every little attention to detail), a very homely space for our family of 4, fresh towels, sunflowers in a vase and a bowl of tea bags, chocolates and Nespresso coffee welcomed us in kitchen. Also, the free wifi was perfect and use of DVDs and books on Rome were at our disposal and very helpful to 'prep' our kids.

Another major positive was location, location, location. Right opposite the apartment is: a 24 hour supermarket, the street is full of wonderful cafes and restaurants, it's very quiet at night, and of course the Colosseum is right there as soon as you step outside.

Overall this was a very good experience and sets a benchmark for what AirBnB can offer that a hotel can't.