When my friend and I arrived a little bit early we were greeted by one of Lorenzo's associates and a women who appeared to be the cleaning lady. As my friend and I got ready, she was still cleaning get our room trying to tidy up which was a little off putting, but the nonetheless we got out as fast as we could since we were there for a short stay! The location is pretty great, in between the city center and trastevere. We loved how clean and white everything was in the room and was certainly relaxing and comfortable for us. On another note, just a heads up that the shower is in the bedroom, not in the bathroom so if you're staying with friends make sure to be aware of that!! Overall, good value!