Luca was very easy to communicate with, very welcoming and accommodating. We arrived earlier than anticipated and met the cleaning person as they were finishing up. We were welcomed into the apartment and were allowed to wait for David (a friend) or Luca to arrive. They promptly arrived and gave us a brief overview of the apartment, neighborhood and Rome. The apartment was in a great neighborhood with lots of restaurants and a few bars but just minutes away from anything you needed. It was a little loud at night but closing the bedroom door solved the problem just fine, the noise was from foot traffic, restaurant/bar patrons and a some cars, again nothing you can't solve by closing a door. The apartment had everything we needed for the week. I especially loved the percolator coffee maker. I would stay here again.