Francesco is a terrific host! We arrived to Rome much later than planned, and you'd never tell if it interfered with his plans. When we arrived at the meeting point he was already there waiting for us. Francesco is a very warm, welcoming guy, and he went out of his way not only to show and explain everything about the apartment, but when we asked about the nearest conveniences he took us around the neighborhood and pointed out the nearest supermarket and the bus stops. More than that, one day when we had a problem connecting with a tour operator we booked a tour with, Francesco was so nice as to make calls for us and help us connect with them. He contacted me several times during our stay asking if we needed fresh towels or bedding, offering to bring fresh ones, although there were plenty of towels already in the apartment. On our departure day he arrived with croissants for us as a farewell breakfast. It was so touching! All in all, it was wonderful to have Francesco as our host.