What was really positive: Simona communicated with us in a very organized manner before our trip. She reminded us of the dates and kept in touch with me. We arranged the airport transfer in details and agreed on how long we'd like to leave our luggages at the place before check-in. She was very flexible and cooperative.
When we arrived, we were welcomed by a clean, neat flat with all the information left for us on the table: where to find what, how we should travel in the city. She left us some pasties and bread and there was a high-tech coffee maker in the kitchen. The flat was freshly renovated and well designed, all according to the photos. The bathrooms were especially clean. We could communicate with Simone during our stay, whenever I wrote to her, she answered. We had a very pleasant stay thanks to the organized attitude and kindness.

What I didn't like:
In the room with the three beds the king size mattress was way too used. And as there were five of us (five women), it was uncomfortable to sleep with double blankets. When Simona came to the flat the next day, she brought extra blankets, thought.
What was really not nice was the last day: in the morning, before we head to town, we agreed that we can leave our luggages until 3pm when the airport bus came to pick us up. But we arrived half an hour earlier. When I sat down onto the couch, Simona harshly told me that we have to leave the flat immediately. We didn't even dare to ask if we could use the toilet. Then she pointed at the trash bags by the door and told us to take them down. With all our luggages, this wasn't that easy and the whole scene just felt rude, it felt as if she just wanted to get rid of us.