Ana’s apartment is spacious, picturesque, and in a fantastic location! It makes it very easy to walk or take the subway to explore Rome.
We were very much looking forward to our week long stay in this apartment but unfortunately made other arrangements after the first night.
The following was our experience, which given all the positive reviews I read and why I booked this apartment, doesn’t seem to be the norm.
Please be aware that check in and check out are a window of time not necessarily a set time. Our expectation was to check in at 2pm based on prior communication with the host and the stated check in time of 2pm on the main Airbnb page. We arrived to a gentleman still cleaning the apartment at 2pm. He needed a half hour to finish cleaning the floors so we reluctantly left our luggage in the unit while we were asked to go outside while he finished. This situation may not bother some but for us it wasn’t ideal.
If you’re sensitive to odors this may not be the unit for you. I experienced some asthma issues with the strong cleaner smells when we retuned to the unit. We opened the windows and doors to air out the apartment but being on the ground floor, cigarette smoke from outside poured in. The cigarette smoke is unavoidable in the city and not the hosts issue but created an unideal situation for us as we had to keep the windows and doors closed but needed to air out the inside.
One of the main reasons we booked this apartment was to have access to a washer to use since we’re in Europe for several weeks. The washer had a musty/moldy odor which is common with front loader washers. A bleach cycle wasn’t enough to alleviate the issue so we decided not to use the washer. Again this may be an issue for some guests and not for others.
We discovered dirty sheets on the bed late on our first night and unfortunately there were no extra sheets available in the unit without contacting the host. We immediately contacted the host on our first night regarding this issue and didn’t receive a response until the following afternoon.
We made the host aware of all of these issues during our stay but decided that it’d be best for us to pursue other accommodations given the delayed response to these issues.
The apartment was well cleaned and is very picturesque. It’s in a fantastic location. We strongly believe that if the host addresses the issues we encountered or if they don’t bother other guests you’ll truly enjoy your stay in this apartment.