Luigi helped set up the transportation from the airport to the house seamless. When we got to the house, there was someone there to open the door for us and show us everything that Luigi laid out. The place is VERY small but it is nice at the same time. The biggest struggle was probably showering because the water comes out SUPER hot and you have to hold the shower head with your hand. Otherwise, it will shoot at the wall. This is a great place to stay at for a trip to Rome and it is definitely unique.