Luca was a very big help, and was very responsive during our stay.
Luca had a map ready for us, included local recommendations and answered all of our questions upon checking in.
The space was clean and convenient, the beds were comfortable, and the location was fantastic (very close to bars, food, the Trevi Fountain and Spanish Steps, and metro to get everywhere else)
The only things to note were about accessibility. The penthouse was up a lot of stairs. There was a very small elevator to help us get our luggage upstairs, but it could only fit two of us at a time to go up or down. Just budget for 10 extra minutes at the start and end of your day to get up or down if accessibility is an issue