The speed in replies is unparalleled which puts you at ease when you're staying in a new place for the first time. My flight to Rome kept getting delayed, and wasn't able to make it to the accommodation until 1am. However, there was someone waiting for me to hand me the keys and provide a quick explanation of the place.
Easy access into the heart of Rome as the public transit is less than a 5 minute walk. There's a grocery store less than a 5 minute walk as well.
Overall, great place to sleep as you're exploring Rome.