This was our first time in Rome , and having flown 27 hours from NZ we were tired and not thinking well. Monica was there to greet us and was so welcoming and helpful . The extra touches like coffee pods and light food and a kitchen with the basic essentials was awesome! Oh and the bottle of bubbles to welcome us was such a lovely touch. Monica kept in touch to make sure we were ok and also gave excellent recommendations for restaurants etc. the apartment is so close to everything and we loved just walking around at our own pace to savior this gorgeous place! Thank you so much Monica ❤️