Nino is a very welcoming host with an amazing place in a great location in Rome! We stayed for 3 nights and everything was great except the first night when we didn't have hot water. We tried to reach out but she was working in the early morning, so hastily we reserved another airbnb. Later on she reached out and helped to resolve the situation and was very attentive. (We just had to restart the gas) Other then this hiccup her home is great the terrace is amazing and she is very welcoming and friendly. Would totally recommend staying at hers!