What a superb location - right next to the Vatican museums (1 min away) and close to the main metro line. Lovely quiet residential area with stores in the same street. Apartment was light and airy and very clean. Nice sized rooms and decor. We went with our two sons (10 and 13). Wifi was consistent with no drop-outs (important for the kids!).
Luca was superb - communication was exceptional and fast and he was very helpful with local suggestions and tips. We saved a fortune not buying any of the 'skip the line' options and the queue into the Vatican was only 30 minutes and only 10 minute queue into the Colosseum and no queue for the Roman Forum. This was on a Friday afternoon and a Sunday afternoon. First time in Rome for us and it didn't disappoint. The 3 days we were there (early April) averaged 23 degrees with blue skies each day. Perfect for walking around and well worth heading back into town again at night to see the sights again.
We also took the option of Luca arranging a private car to and from the airport - which made a big difference.