David was unbelievably accommodating and prompt with his responses! I realized last minute that we had no where to put our bags while we went on a tour to the Vatican, but David immediately responded to me and allowed us to check in at 10:15 am instead of 4:00 pm! I think that the guests who checked out felt rushed to get out right at 10 am (which by the way is the already established time for checkout), but that is only because David was being so accommodating to me. The place is super cute, clean, comfortable and within walking distance to the Vatican. I highly recommend staying here!