The hosts of the property were very nice and the location was good, but there is definitely room for improvement. My girlfriend and I were traveling with my parents in Italy. We booked this apartment for my parents while we took a side trip to another town. It was listed as accessible for disabled people and had an elevator, so that helped a lot. She was very friendly at check-in and went over the whole apartment with us. We stayed awhile to get my parents settled in and that's when we started finding a few things wrong. There was no hot water. When I messaged them about it they said they had been having problems with it and it was getting fixed the next week. We were never told about this. I was a little upset and they ended up getting someone out the next day to fix this for my parents. Also wasn't happy about a few of the inaccurate photos. Showed some different furniture and a TV in the bedroom, but there was not one. The couch had a cover on it, which was strange because the photos showed a nice brown leather couch. The cover was slipping off and we realized why it was on. The couch underneath is totally destroyed and peeling apart. Some positives on the place- The AC is cold, the balconies were really nice, and they were able to cook in the apartment everyday with plenty of utensils. I think this could be a really good apartment if they made a few improvements on some of this stuff.