We were greeted by Mauro, Emanuela's assistant when we arrived, and he gave us a quick tour of the place. He showed us that the washer was broken, and we contacted Emanuela about the problem. She offered to pay for our laundry services nearby, which we appreciated. Our stay was a very mixed experience because of the street noise at night. Because of the apartment's location right next to a piazza, hundreds of locals gather there and nearby streets to drink and hang out through the night. The noise is particularly bad in the bedroom area so we ended up sleeping on the futon in the kitchen/living area with the fan on as white noise to cover the sound during our stay. San Lorenzo is a historical neighborhood with a lot of artists and students. Some may not feel comfortable in an urban environment with a lot of graffiti and noise, but we were fine since we come from a big city. Unit inside is accurate as described - 1 bedroom with separate kitchen/living, dining, and bedroom space.