Helena's husband was very friendly and supportive. We didn't have any problems with the room except it was a little dirty (white socks turned black, little mold in the shower) but don't miss the stay. The only problem we had was that the host was supposed to open us at 6pm, but he was 40 minutes late. However, he apologized as soon as he arrived. The airbnb is right next to Termini Station which was very convenient.