We had a lovely 3 day stay at Tom's place. Giovanni checked us in which was very easy - I recommend the taxi service from the airport. We got some recommendations from Tom before we got there. The location is excellent as it's so easy to walk everywhere. When the wifi stopped working Tom came to fix it very quickly and when we had checked out and I realised I forgot my jacket after shutting the door behind us, Tom was there within 5 mins to let me back in to get it before we went to the airport. Overall we were happy with the apartment.