We stayed three nights at Carmen’s apartment. Everything was perfect! She was very thoughtful in all the personal touches she added to the home as to make it very comfortable. The beds are great!! She kept in touch to make sure we had everything we needed. She had recommendations for restaurants on the cork board in the hallway and made sure to give us bus/metro instructions before leaving on the first night. I can not express how lucky we were to have booked with her and would definitely recommend.