We stayed here twice; before and after a cruise. The room was very pleasant, and the bed was clean and comfortable. We really appreciated that Francesco was there the first time, to help with our luggage and to give us restaurant recommendations, train directions and a map. A pleasant neighborhood where we enjoyed a short walk to see the Vatican lit up at night.
A few small issues only: the towels were quite thin, fraying, and "scratchy." Also, (only the second time), there was a large hairball in the toilet when I opened the lid.