they gave us an amazing clean room with clean sheets. Frank was really nice to greet us with a good smile. He gave us tips and suggestions to eateries in Rome and we had a great time trying them. He also when needed came and helped us. The only sad thing is that the bathroom is not included in the room. If youd want to go to the bathroom, youd had to get dress because theres other bedrooms for other guests in the appartment. Also, Frank's appartment is soooo well situated. Not too far from a metro 5min walk and also 10 min walk from Roma Termini. We had a really great deal for the amount we paid. Really recommended guys!!!!