Mirko was easy to communicate with and was there to explain the check in to us. Bottle of wine was a nice gesture. Assisted with the bags up to the room. Asked if we needed transportation to the airport. Him and His wife were very friendly and nice. Was a little hesitant if this was legit but the view was actually right in front of the Colosseum!! Hot tub is also a cool little touch. Cant wait to come back!!