My stay at Paola's was perfection. It was my first time visiting Rome and I could not have asked for a better experience. Her communication was immediate and very clear. She even sent a short video prior to my arrival (for a self check-in) that showed the street location and allowed me to view her walking to the apartment from the Metro, explaining how to enter the gate and showing which door led into her apartment.
I arrived to a clean apartment, wine and a basket of fruit, bread, pastries and wine as well as juice, tea, milk and water. So nice to arrive after a flight and not have to immediately go out shopping for food and water. The apartment was only 3 blocks from the entrance to Vatican City and across the street and through a small bus station/parking area to the the Metro. Cafes and an ice cream shop were right around the corner. It was also very quiet in the evening, with no neighbors that adjoined her apartment, and so I slept well each night. The washing machine was also a wonderful amenity to have available when I needed to catch up on my laundry.
Paola's kindness and thoughtfulness was my first impression of Italy and Italians. I believe she puts herself in the position of being the guest, thinking of everything she would want to make for a more pleasant and welcoming stay, and then provides that for her guests. I felt very much at home and would stay here again if I am fortunate enough to return.