We felt disappointed with our stay.
Although communication was good we didn't see Sabrina at all. Nothing was really explained properly about the apartment.
We didn't know what we could or couldn't use or where we could go and we didn't like to keep messaging.
Very disappointed about the pool, it was one of the main reasons we booked but it was not clean enough to use. We were not informed about this before booking.
We would have booked somewhere closer to the city if we knew this information as we were hoping to have some time relaxing by the pool in between visiting Rome.
There was dog poo around the pool area which wasn't very nice to arrive to.
We have a dog at home so understand that they may wander and do their duty but when you have paying guests staying it's very off putting.
The apartment did not feel very clean and was full of mosquitos! We totally understand that this is out of the owners control but when we arrived all the windows were open which probably didn't help.
We were bitten a lot through the night!!
Sabrina seemed very nice when messaging, she made a very kind gesture of having a cake delivered for our anniversary which was a lovely thought and we very much appreciated.
On Friday morning we had no water, Sabrina was very apologetic and did kindly offer to pay towards a taxi for us to compensate the water going off but this was never followed through.

Traveling into Rome was challenging, although getting the metro and buses wasn't too bad and very cheap, it took a long time and relying on the buses and metro times made it quite stressful.
Taxis are expensive and not very reliable, Uber taxis were recommended but again these were very unreliable. We had an early morning flight, we couldn't reserve a taxi and it took an hour to finally get one back to the airport.
The owners seemed very nice people but it wasn't the break we were expecting. I have never posted a poor review as I understand running an apartment in your own home must be challenging but we did feel disappointed with this one.