Gabrielle was such an absolute sweetheart. She was available before we even got to Rome to help me coordinate transportation from the airport. She was waiting at the apartment when we got there to let us in, explain everything and answer any questions. We were in Rome with our 3 kids and she brought candies and chocolates for them!!! Unbelievably thoughtful. She checked in with us all week to make sure we were OK and give us a chance to ask her any questions. She was absolutely perfect. She made us feel SO welcomed and had such great energy. The location was perfect. We were walking distance to all of the sites. We only got in a cab once the whole week. There were restaurants, gelaterias and grocery stores within blocks. It is a busy road, so if noise bothers you then that is the only thing I would be aware of. It didnt bother us at all--it made us feel like we were in the middle of the action. Would definitely stay again!