This was our first trip to Europe and staying at Giovanni's wonderful apartment was the best experience we could have had. He was so attentive and helpful to me from the very start. I was a bit apprehensive about the taxi system in Rome, so Giovanni arranged for a private car service to pick us up at The airport and take us directly to the apartment. He even followed up after the taxi ride to be sure we connected and were safely "home." During our stay, his on site manager was equally accommodating to me and my husband. We loved the neighborhood and the apartment so much we hated to leave. We are now in Florence, continuing our vacation, but will never forget the kindness shown to us by Giovanni and his wife. Thank you from the bottom of our hearts!