The past reviews about the bathroom smelling moldy and the shower leaking water are accurate. The location of this home is great - right in the heart of Trastevere. No complaints there. There is also an A/C unit that leaks condensation into a Tupperware container on the floor - this needs to be changed multiple times per day otherwise water leaks all over the living room floor. Communication is typically within an hour. We had a more pressing issue while here and it was taken care of next day. We wouldn’t rent this unit again.