The place is nice and cozy. It looks a bit rough on the outside but the inside is very very nice. The other people who lived in the buildings were kind as well. Luis was very helpful and responsive to our questions. We did have to pay city tax of $3.50 per person per night and needed to show them identification, but it was no big deal. The bus/tram stop is about a minute walk, which was nice. It goes directly to Rome Termini. Would definitely recommend this place.