If you need a place to stay in Rome, this it is. This was my wife and I’s first time and Italy and we were a little nervous about getting to our Airbnb and getting comfortable. Chiara gave us all the information we needed and more. She was always there when we needed her, her place is great, just an amazing experience. The place is in a great location and it felt very safe. This is the best customer service we have ever gotten for an Airbnb.