Our first AirBnB experience, and whilst a little nervous every other booking we've made in Europe has gone well. Marco made this no exception with easy booking process, & quick response to emails / messages before we left Australia, & early follow up via message the week before. When setting a time to arrive (3pm) he provided a great tip that we wouldn't get hire car into Old Rome (restricted traffic zone) at this time. We'd be better dropping off our hire car at Rome Termini, & taking (10min) cab ride to his apartment. So we arranged for 5pm meeting time, which we arrived by cab, & were met by a smiling Marco. Navonaloft is quirky, but very secure with entrance through 2 internal lockable doors, and also has a passport safe (Marco helped me greatly after using a wrong key in safe). Marco also reinforced travel light, avoid taking bags, & just enjoy walking everywhere. Rome is amazing, just be mindful of belongings (but this seemed much less of an issue than a few years ago), & helped by more Politzia at major tourist sites. Apartment has some wonderful old artefacts, a giant old Rome map on the wall, & a wall of books. Making you feel at home in Rome. The instructions on how to use the washing machine / dryer could be clearer, and providing powder would be great. Although supermarket just down the street. For organised tours Marco has lots of travel books, & also tour contacts for Colesseum, Forum & Vatican. Bedrooms are up two very steep stairs (really ladders), so perhaps not ideal for elderly guests, or anyone who struggles with steep stairs. Both mezzanine bedrooms have a double bed & single at either end of the apartment. Also pull out couches in both lounge rooms, for 1 adult or 2 kids. So could sleep up to 10, and allowed good space for our family of 5 with kids at one end. Parents had a semi private retreat at the front. The double bed wasn't too bad but did make a lot of noise when you rolled over. But you're not in Rome to lie around in bed... Breakfast vouchers are provided for Coffee & Croissants around the corner, in a wonderful little Rome cafe with an amazing feel & great mural on the rear wall. Busy most mornings (we usually arrived around 10.30am), but always met with a smile & coffee / hot choc was great. So that helps get in touch with how Rome operates. The apartment is centrally located near enough to Piazza Navona, but far enough away to have some really good local shops, and beautiful restaurants. Staying here made it easy to walk everywhere in Rome (to each attraction above), plus the gardens & then back via the Spanish Steps & Fountain di Trevi (but both were being renovated). Also close to central Rome shops, where we nearly needed to hire a peddle cart to get home with all...