My boyfriend and I originally had an Airbnb with a different host but they cancelled our reservation due to extenuating circumstances so we booked Lorenzo’s place very last minute. The apartment was in a great location and was extraordinarily clean. It was also very stylish and included great amenities like the private rooftop terrace and pocket WiFi to take around the city with us. The steps up to the terrace were a little narrow and scary but we made it up there to drink some wine and enjoy what we could see of the sunset (the view is mostly of the surrounding buildings, but was nice nonetheless). We did have a little problem with the plumbing - at one point we did not have hot water, but the host walked us through resetting the hot water heater and it was resolved within a couple of hours. There was also a very strange sulfur smell whenever we would flush the toilet. I would have given four or five stars except that the night before we left, we booked an airport transfer with the host for the following morning, and the driver never showed up. We waited for a good 20 minutes after our scheduled pickup time before deciding we had to get our own taxi (which ended up being cheaper anyway - I recommend using the MyTaxi app!). We tried messaging the host a few times throughout this situation but he did not respond until after we were already halfway to the airport. Thankfully we left plenty of time to get to the airport but unfortunately if we had not been so prepared, we could have missed a flight.