Simona was amazing! She was so communicative, organized, and kind. She met us on check in day and told us a bit about the building. It has a beautiful water feature and small garden in the entry to the stairwell. The building was built in 1500 and you feel the richness of it's history. When we arrived there was a water pipe explosion on the block, but they fixed it within a few hours and the water was back on. The art, the piano, the decor is so representative of Rome so staying here was a lovely way to wrap a bow on a history rich experience for our first time in Rome. The water pressure is light in the shower but what can you expect with an old building. We highly recommend!