We had high hopes for this apartment, especially after it gained "Plus" status after we had already booked it for 8 days. To say that it exceeded our expectations would be an understatement, this was an amazing apartment with an equally amazing host!
Communication with Serena was easy and thorough before and during our stay. She offered and arranged for a driver to pick us up at the airport at a rate less than one would pay arranging it on their own. When we arrived at the apartment she took the time to break down the city on a map for us, during which she pointed out highlights in sights, restaurants, and her personal favorites.
Taking the time to show us operation of all appliances was greatly appreciated as there can be a learning curve when left to your own trial and error. The kitchen has everything needed to prepare meals on your own including a larger refrigerator and dish washer. The shower had plenty of pressure and hot water. The large bedroom was an oasis in itself with additional seating and plush bedding- great pillows! The apartment has two air conditioning units, but one seemed to keep the place cold even in hot weather. The isolated (in apartment) clothes washing room was a huge bonus.
The apartments location is 30 seconds from the Pantheon. This area is a central point of Rome and it is perfect for accessing virtually every major sight within a 30 minute walk. Very cool to be at the Pantheon in the early morning or late evening and feel like you have it to yourself. There is no lack of quality places to eat in and around the immediate area. A taxi stand is a 2 minute walk from the apartment in the event you need transportation. The amazing thing is how quiet the apartment stays considering your right at the Pantheon square. I don't think the location can be any better.
Serena and her apartment are definitely next level in terms of service, accommodations, and location; the "Plus" rating is more than justified. We will be staying here on any future visits and give it our strongest recommendation for anyone considering a place in central Rome.