Patrizio was responsive with check in directions (keypad, not in person) but the place was not what we expected. It should be made known that the place is hostel style. The doors were paper thin and I was woken up in the morning because I could hear absolutely everything from the common area: people opening their squeaky door handles, turning the sink on and off, silverware against dishes, talking, literally everything. Also the bathroom was gross because the entire floor was flooded and the shower head was awful. It did not stay in place and would spray everywhere so I had to hold it in place with one hand the entire time while the temperature of the water kept fluctuating.