Pluses: Fabrizio always replied quickly to messages, check in and out was quick and easy. The apartment is very easy to find (3 minute walk to Termini station). The kitchen is decently equipped for making simple dishes.
Minuses: It is a little cramped for 3 people. The water pressure in shower is weak. The power outlet in the bedroom didn't work, so we had to charge phones in the bathroom. The area is a bit noisy at night.
Overall, not a bad place, size is the major issue.