Daniela was beyond awesome. One, she's hands on in making your arrival smooth. I lost my phone as soon as I got there, but she was so patient with me. The apartment is EXACTLY like the pictures, but it's so much more quaint in person. We couldn't figure out how to get in the apartment and Daniela came in record time to show us. She leaves no stone unturned with her maps and suggestions. Daniela even brought us 4 bus tickets to get us started on our tours of Rome. The neighborhood is great and it's in a prime location to use public transportation instead of the taxi, which can be very expensive. I've already made up my mind that upon my return to Rome, this is where I will be staying!!!