Emanuela is very nice. Our flight to Rome was delayed and checked in at 4am. But Emanuela had her friend Silvana waiting to open the door for us. Unfortunately we didn't get to see Emanuela & Celeste due to work reasons. The room was spacious, fan was there, toilet's clean. The metro is 10 mins away (Ponte Lungo)! Enjoyed Rome. Emanuela's very easy to get in touch with, at one point I was lost in direction, she gave me clear instructions on where to get the bus I wanted. Thanks Emanuela. Will definitely stay here again if I come to Rome w friends!