Laura was super responsive and accommodating. The wifi was not working but she tried to have it reset, unfortunately it never ended up working but we get things happen. Also, being American - we were excited to hear there was AC. It was still uncomfortably hot for us but probably for most Europeans it’s fine. There’s a fan and air conditioning unit in the apartment and if you close the windows it helps cool down. We loved being in the middle of all the activity. The bar across the street Bum Bum makes very refreshing cocktails and it’s fun to creep from the window. Would stay again.