As soon as I arrived at the apartment , Rita's husband Fabio was in front of the building promptly in order to park our car as well as take our bags upstairs. He was very friendly. As soon as we got upstairs, Fabio showed us around and provided us with maps around Rome and some suggestions. On our departure day, both Fabio and Rita met us downstairs with our car and helped us with our bags. Overall it was a great experience and the apartment was amazing. Rita and Fabio were great hosts.