Silvana & the co-owned partner Andrea are really nice and polite hosts, but their way of communication is unacceptable - they notified me that they would need to cancel my reservation at 10:30pm just the day before my flight, and my flight was even at 6 am in the next morning. This unexpected notice caused me to book an temporary place to live, and 99% of accommodations at that time was fully booked. It ended up that I spent 2x than my original budge to secure a place, not to mention the barely sleep night dealing with this, and forced changed trip plan because of moving from accommodation to accommodation.
I booked the place with Silvana around 2 to 3 weeks beforehand, so there were a very long time for them to communicate about their plan for fixing the system in the house, but unfortunately I’ve still experienced the worst case. I was very disappointed.
I hope in the future it won’t happen again to any other excited travellers anticipating to visit Rome.