Italians seems like a rather conservative nations that got stuck in the time prior the world war two. They resist any new technologies and their transportation system similar to other things is outdated. Other European nations seemed friendlier to the tourist. My clothes from the luggage arrived wrinkled. I asked Isacco where to find the iron but got no answer. Check in process was not smooth. We found out that temperature in the apartment was 14C. It took more than 24 hours to fix the issue. Isacco sent many good emails where to go in the area. However he failed to answer our questions.