Monica and Alessandra were WONDERFUL to deal with!! They were extremely accessible prior to the trip and not only answered a lot of my questions but provided such wonderful recommendations and seemed genuinely excited to have us stay at their place! They arranged a car for us to be picked up at the airport, which was very helpful. And as soon as we arrived in the apartment they went over everything in detail and provided a custom map and restaurant recommendations. They offered to make dinner reservations for us as well. The place itself was very clean and beautiful and perfectly located. There was delicious coffee for us to have each morning. The bathroom was VERY clean. I would love to stay here again!!!