The apartment was nice on 1st floor. Quite place with dedicated parking. There was close by restaurant Golden Italy, mall, large grocery store (market) underneath the mall. There is no lockbox, but Marco and Ursela greeted us and show us the apartment. There was washing machine that we were hoping to use but couldn't figure it out. It was a great place for our family of 5 with 3 kids. Our hosts were very responsive. You need to setup meeting time for check-in.