Great apartment in a wonderful location! The place is clean and has everything you may possibly need even if you lived there a whole month. My young daughter and I enjoyed staying there and would recommend the apartment to others.
We never met Flavia. The lady that meet us was very nice but I'm used to meeting Airbnb hosts and enjoy getting to know them so I thought it was slightly odd that nowhere in our email exchange was it ever mentioned I'd be meeting somebody else. Based on other reviews, it seems nobody ever met Flavia so I am concluding that either she doesn't exist or she permanently lives in another country and has a management company handle her rental.
The check in process was very formal. I was given a long contract in Italian to sign, had my passport checked and was asked to pay additional fees in cash. The lady said it was Italian taxes or something of the sort that all visitors must pay. I was surprised by that request since I just came from another Italian city host who didn't mention anything of the sorts. I didn't have enough euros on me at that moment and completely forgot about it at the time of departure (we were leaving at 6am). I wouldn't have minded paying taxes if they were mentioned in the listing and were included in the total price. All in all, it was similar to checking into a hotel. But we enjoyed our stay and would recommend it to everybody.