Andrea welcomed us on the stairs leading to the apartment and helped with us our luggage, so appreciated. Was very thorough in explaining the apartment, without taking too much time. Offered to be there if we needed, and checked in on us whilst we were there via message. The apartment is very central and safe. Andrea was a wonderful host and if staying in rome again would make contact. Note if you are tall you may find the loft for sleeping a little tight but my husband and I had no problems.