When we arrived at the apartment in Rome we were warmly welcomed by Claudia, Viviana's mother. She went over everything and made sure all the essentials were adequately stocked. Viviana communicated really well, which made the process of checking in and out very smooth. The apartment was a great size and had everything we needed. Vivi even had a washer and drying rack for us, so doing laundry was less of a chore. There is a bar on the corner that was very good and convenient for breakfast. The metro worked well for our purposes, but the closest stop is Termini, which is about a 15 minute walk. This was a wonderful apartment I would recommend it to anyone traveling to Rome.