Monica is a fantastic host. Great communication and rapid response aiming to please. Second best thing is the terrific location- literally in the middle of everything in Rome. Unit is very clean and nice. The TVs are big and impressive but don’t plan on seeing many channels that are mainstream. No Bluetooth so you will need to connect via USB to use but hey you are in Rome and should not be watching TV anyway. The AC is okay but struggled to keep up with the summer Rome heat. We had three in our family and size of the space was perfect. I would not have more than two couples here. Kinda odd layout with low beam over stairs so you need to be agile to get up and down. The see through floor on loft is unusual and rather trippy to walk on. Lighting is indirect and dark and can be hard to see well. Square toilet in master bath is the most uncomfortable seat ever. All minor flaws but just know what you’re getting into and the location and Monica make them even less important.