Barbara and her assistant Helene were wonderful! We had some problems with our flight and at the last minute, Barbara arranged a driver to pick us up at the airport. That was such a convenience after a long day of travel! Helene met us and walked us through the flat and also gave us restaurant suggestions and maps. The flat is cute! Very central and well stocked. We really enjoyed the wifi hot spot they provided to take out with us! This allowed us to connect to the Internet anywhere we were, which was great for us because we were able to FaceTime our daughter in front of famous sites! The shower was heavenly, with plenty of hot water, and the flat is quiet. There isn't very much natural light, as this flat was located in the middle of the building, but the window upstairs opened for some fresh air (but there is no view). We didn't mind! Every morning, we had breakfast in the Piazza Navona which was a short 5 minute walk. We enjoyed watching Rone wake up. One morning, we saw Helene crossing the street! It was fun to see a familiar, friendly face! Barbara was quick to respond, helpful and available. We just loved our stay!!!