The apartament was clean and looked exactly the same as pictures shown. There were two major problems. Communication in person with the host was in Italian only. No electronic translator at all. This was solved by messages sent via Airbnb which can be translated. The second problem was related to the apartament's equipment. Even though some of devices were listed in the offer and physically present in the apartament they were locked with tie wraps. The apartament was full of owners' belongings as if they left home for the time of the reservation.