Paolo was very responsive from the beginning till the very end. There was a lot of correspondence and even give us a lot of information prior to our arrival. When we arrive, we only had to wait for a few minutes before he came to open the doors for us. He gave us a lot of tips. The apartment is located very near to the Metro station. About 10-15 minutes walk to the Coleseum. Very convenient. However, I was surprised that the apartment was actually located at the lower ground of the apartment block. It did felt like the whole apartment was a bit damp maybe because it was rainy and the fact that it is lower ground that gave the apartment very little air ventilation.