Our experience was great! Francesca is very helpful and kind, she gave us all information we need to have a great stay. The room was exactly as announced, very clean, great shower, the mattress could be a little bit less soft and the breakfast cupom is great - their partner have a great coffee and delicious cornetos. I just have to say thanks to Francesca! And the location is really good as well, pretty easy to move around and near the subway