Pamela was an excellent host. She clearly communicated before our arrival and met us upon arrival. The apartment was clean, nicely decorated, and very well located near restaurants, the Pantheon, Colosseum, and other sites. In an earlier review, a prior guest complained that the shower smelled and the shower water did not get hot. We did not experience that. The shower was clean and there was enough hot/warm water in the shower for two short showers. The apartment is somewhat noisy due to foot and car traffic on the nearby streets, but that's common in urban places, and Pamela provided ear plugs for sleeping (which we didn't end up needing).