Luigi was fantastic! I missed my first night I was to stay due to missing a flight. I was having the WORST day and he offered to come pick me up at the airport. I am very appreciative of that. He is very friendly and carried my suitcase up the spiral stairs. He then offered a free private tour of Rome. We saw some sites and ate incredible food! He then helped get me to my next Airbnb. I accidentally packed his towel when I left and he was very understanding of me. I highly recommend staying at his Airbnb.