Lavinia welcomed us to Rome/the apartment and made us feel at home. She is a gracious hostess. Communication before our trip was also very good (quick and thorough responses to all my questions). She showed us everything we needed to know about the apartment and went over a notebook that she put together that highlighted the neighborhood (restaurant recommendations, pharmacy and supermarket locations, taxi stand, tourist sites, etc.). The apartment was as described/pictured (very roomy, clean, comfortable). The location was easy to get to by bus from the train station, and centrally located/convenient to tourist sites. We felt like we were right in the middle of all of the activity. We enjoyed it. The trade off is that it can be a bit noisy at night from the tourists (not sure how that could be avoided in Rome), but we slept fine (comfortable beds).