We loved it here! To begin with, our only problem was the stairs but the helpful Giovanna helped us with one of our luggage so we wouldn’t have to make multiple trips. Unfortunately, we didn’t have the chance to meet Irene but our communication with her throughout and before our stay was really pleasant. Irene checked in on us a few times to ensure that we were doing fine. The apartment was located about 20 mins from Termini station so it was really easy to get around. The neighbourhood had a lot of different restaurants so getting food was easy as well. No regrets, we would love to come back again! :)