We had such a great stay at Piazza de Ricci! Pamela arranged for an airport transfer to the apartment and was there waiting for us with maps, cookies and a bottle of wine! She pointed out places to visit and eat.

I was traveling with my extended family ~ 5 adults, 2 little ones and there was plenty of room for all of us. The apartment was impeccable ~ spotless and very beautifully decorated with lots of extra clean towels. The location was also perfect. We were 10mins walk from Piazza Navona, the Pantheon and also just 5mins walk from Campo di Fiori. We also walked to the Vatican City (about 20mins) and could walk to the Colosseum also. We took a bus there and walked back through the Palatine and Roman Forum and also the Vittorio Emmanuel II monument.

I cannot praise Pamela enough! She sent me directions when we wanted to visit the Catacombs and answered emails promptly. We did run out of toilet paper midway through our trip and she had some problems with her email and so we were without toilet paper for a day. She brought some as soon as she got my message however (we had no cellphone service).

Also since we were not Italian, we were not able to purchase regional train tickets from Trenitalia online, but Pamela graciously helped us to purchase the tickets for us for our next trip to Pisa! We were also flying Ryanair from Pisa, and they are notorious for charging extra fees if you don't check-in online and print your boarding pass, and Pamela helped us to print our boarding passes ~ saving us €15 per person!

Since we had no cellphone service while overseas, to contact Pamela urgently, we were able to contact her through the restaurant (Pierluigi) below the apartment, which is owned by the apartment owner also.

We had an awesome 5 days in Rome and would definitely recommend this apartment to anyone! Alessandro and Pamela provided more than just a place to stay in Rome -- they helped us through many things that made our entire Europe vacation go much more smoothly!