Antonella was kind and gracious (even when I accidentally left my phone at the airport at the start of my trip, yikes! We finally found a way to communicate). She cheerfully greeted us at the apartment when we got there and handed us a key with a smile. Offered a nice bottle of wine for our enjoyment. The place was clean and decorated nicely. The apartment was unique and gave one the sense that they are 'living among the locals'. We loved the cute gardens and courtyards outside the windows. There were no issues for us at all with the place. The steps are a workout for those who are not used to three flights of stairs. I personally needed it after all of the amazing food I ate in Rome but if you struggle with stairs or have to carry heavy luggage keep this in mind. Otherwise, the place is wonderful and the location is great for walking and sightseeing. This place will be tucked away and filed as a great place to stay should I find myself in Rome again. :)