Everything was amazing! We received emails before the trip with great suggestions while we're there and were available for any questions we had. They reserved car service to and from the airport for us also, which we paid for separately. When we arrived Amarilli greeted us and showed us around the Atticus. the place has great views, with many restaurants within waking distance. We stayed for five nights and tried a new one each night. Amarilli was there for our checkout also, and made sure everything was perfect. It's a great place to stay in Rome!