We arrived in Rome with a late flight and they were kindly waiting for us. They gave us the keys, a map and some vouchers for breakfast. We paid the city tax and that's it. We didn't interact much but the room was awesome, cozy and felt like home. They cleaned our room every day. The italian breakfast was a croissant and a juice or coffe.
The neighborhood is beautiful but expensive.
We couldn't make a late check out and that was a small problem, but as I told you before it was a great experience.