Luca was very accommodating and even arranged for our departing airport transfer. The apartment is very quaint and is just as small (cozy) as the description indicates. I stayed here with two others and we were comfortable as we did not spend much time in the apartment (we wanted to be out and exploring Rome). Everything is walking distance- we didn't use public transport or any hop on/off tours. There are lovely cafes and shops surrounding the apartment and it was fun to meander around the area once we were finished sightseeing for the day. We had a couple of problems during our stay but it did not affect the pleasantness of our trip too much. The apartment smells of smoke a bit so if you are sensitive to that/have asthma, I would keep that in mind. Upon arrival we were told by the cleaning lady that it would take another hour to finish up. Luckily we travelled light (just backpacks) so it was easy to leave and find a cafe for a glass of wine. However, when we returned, she was still not done so we were forced to carry our bags around for another hour. We arrived several hours after the indicated check in time. The shower head and water temperature also gave us grief. The shower head is broken- water does not come out of the center so you have to be move around to be sure you are rinsed off. Also, you will either take an extremely hot or an extremely cold shower- there is no in between. We found it IMPOSSIBLE to adjust the temperature to a comfortable level. The shower is very small so keep that in mind if you are a larger person. The beds were adequate. My sister and brother-in-law slept in the bed in the loft and reported it being hard and I slept on the couch without using the pullout mattress. You can do this only if you are a petite person. We also couldn't get the AC to work but we didn't try very hard since it was cool outside. We just left the window open while we were there. We didn't travel to Rome for lavish comfort but if that's something you're looking for you won't find it here. Overall, this place is a charming, cute and very convenient place to stay for a few nights in Rome.