Claudia and her daughter were spectacular! Unfortunately upon arrival my cousin's luggage was lost. Claudia spent so much time communicating with the local airport and keeping us posted about when and where we'd be able to pick up the luggage. Her response time was so quick and she was always so helpful! The apartment itself was in the perfect location from everything. We had the opportunity to walk, bus, or take the train when needed. We also loved the treats we were greated with when we arrived! Would totally recommend this place!