Frank was the consummate host - warm, welcoming, incredibly helpful and knowledgable. We regret that our schedule didn't afford us the opportunity to spend more time with him, he was that charming. He took the time when we arrived to sit down with us and show us the essential, as well as the lesser known, places to visit in Rome, as well as tips for making our short stay both memorable and stress free. We understood the city infinitely better after his 15 minute briefing ever, even though we'd spent a few days there only a couple of weeks before. His recommendation of one particular treasure, a little wine bar tucked away and virtually impossible to stumble upon, was one of the highlights of our entire trip (methinks the couple doth imbibe too much...). The room was immaculate, quiet and very conveniently located. Add to that the fact that English is Frank's first language and that he attends to his properties full time, you'll understand why I happily give two big thumbs up and a five star rating. Thanks, Frank!