This B&B is situated in a very nice area with fresh produce markets almost directly below it. Having an elevator in the building was very usefull. Transport to places of interest is just up the road. Bus stops are about 3 to 5 minutes walk in either direction. Shops supplying fresh baked buns, pizzas, Meat and a variety of hot meals are within 100 meters. Restuarants are also very close at about 200 to 300 meters. There is also a chemist right below.
We were collected from the station by the host. He gave us very clear and helpfull instructions on the transport system as well as pointing out helpfull landmarks. When we got to the B&B he gave us a map of the city and spent further time with us explaining where the best restuarants were as well as points of interest to go and see.
Further more we found the area very safe and the shop keepers are very helpfull and obliging. The Pop up markets with their fresh produce and flowers are amazing.
The wifi offered is extremely weak and we could only really use it in the kitchen if the kitchen was free. Getting a signal was easy and quick but maintaining it was a constant problem with messages on laptops and phones interupting usage saying " there is no signal".The signal was intermitant when one used the wifi. Our laptops and cell phones are new. Besides we have not had this problem in other establishments in Spain or Italy including airports and stations. The host had the wifi service providers come and check the wifi and they blamed our equipment. This is the norm with service providers. Why is this the first place we have had a problem? Also see previous reviews complaining about the wifi.
The hairdryer was only supplied a day after being requested and there were no extra pillows as advertised. Previous reviews also complained about the hair dryer not supplied.
The kitcen is not suitable for cooking even small meals as the stove offered is in fact a one plate induction cooker. Should you feel like boiling water for coffee/tea you cannot do so untill the induction plate is available, This just does not work when there are three rooms occupied. At one stage we could not use the kitchen for three hours as guests had closed the door. After waiting for more than 3 hours I had to go and ask them to leave so that we could also have a turn. This was after 20h00. Due to the weak wifi signal it was very inconvenient as we could not communicate with our family via wifi untill we could get to the kitchen.
[Here in our Florence B&B we have excellent wifi usage wich is also very fast which cam be used in comfort from our bedroom. ]
There are no towel rails or hooks to hang wet towels. There is no hanging space to dry clothes over night. This is very inconvenient as wet items are having to be draped over doors and chair backs.
We were supplied with a TV on the second day. There was no TV offered on the booking, We did not use it as the signal kept on going on and off.
At the end of our stay we caught a bus and tram back to the station as we were unsure whether the host would take us to the station as advertised. The communication was not good as he was not receiving our sms,s.