I don't think he/they speak English, so it will definitely be a challenge for non Italian speakers. The description doesn't say much, so I didn't know what to expect. I have traveled in Europe for about 30 years, so I am used to just about anything. He emailed me several times to find the exact moment I was arriving, and he was waiting for me outside. The room is tiny and spotless, typical Roman room with a private bath and shower, plus wi fi. The neighborhood is Subura, and it is awesome! So much better than I anticipated, especially if you speak the language! I will definitely be back!