Fiorenzo and Alex were both very good with communication. We were going to use public transport to get to the Airbnb but our flight got in later than expected and public transport was closed. Fiorenzo and Alex were able to arrange a ride for us from the airport that was cheaper than uber and the driver was very nice and professional.
The place is clean and in a great and safe location. Almost everything we wanted to do was in walking distance (i.e. tourist attractions, restaurants, shopping, local supermarket), which was the most important thing for us.