Let me start with the positive.
This apartment is in an amazing location which is truly in the middle of all the action. It includes a standard kitchen (no washer or microwave) with table for 2, large comfortable bed and a good sized bathroom. Flatscreen TV with HDMI cord also provided. Daniel was a great communicator and was ready for our arrival. 2 Room keys were provided for both my girlfriend and I, as well as a backup stored outside for emergencies. The apartment was also above a delicious family owned restaurant which we enjoyed (they had American coffee too).
Now the negative. Just going to list this out.
1. WiFI was poor and we were unable to use the TV with Netflix (despite it being strongly advertised in the listing) or personal devices. Upon notifying Daniel I was told that an additional router could have been installed for our room, if we had notified him that we would be using the TV and internet. Why do I need to notify you that I will be using a standard amenity that I am already paying for?
2. Did not provide consistent warm water through sinks or shower. There’s a good chance you will be taking cold showers quite often. I would try before going to bed, and after waking up the water was still running cold. Upon notifying Daniel I was told that I indeed had hot water, as he had not received complaints from any other guests. He stated that there should have been enough water for 20 people. Given how hot the conditions are in Rome this time of year, would have been nice to clean up in a warm shower after spending there day exploring the city.
3. Not an ideal stay for light sleepers. Walls are extremely thin and you will hear everything going on outside.
4. Upon departure I received a message stating that if I left a 5 star review, I would be entered in “a contest to win an iPhone X”. Hm….