Luca met us to let us in and show us around. Was very gracious and gave us a bottle of champagne for the holidays. Happy to have access to an elevator for the third floor apt. The apartment was quite large -- plenty of room for our party of 8, including in the living room. Kitchen was very small. We used it only for making coffee. We absolutely needed an apartment with two bathrooms and were happy to find one with a washing machine as well, which came in very handy. Luca was very responsive when I said we would need more toilet paper. Having run out of TP at a location in Venice, I wanted to be sure that didn't happen again - and it didn't. Was great to be able to hang out together in the living room after walking around the city all day long. Loved the location and would stay there again in a heartbeat. Both showers could use some updating, but were fine.