Monica was very friendly and asked us several times over the course of our stay if we needed anything. She stocked us with some nice treats to start our stay--a bottle of wine, coffee, and some snacks. Very clean apartment and every appliance worked great. Monica gave us good restaurant recommendations as well, one nearby and another elsewhere in Rome. There are two grocery stores on the same street, very close by--very convenient. Monica went out of her way to set up our daughter's room nicely, and we appreciated this very much. Excellent location all around, and quiet at night. We will stay here again next time we are in Rome.