Giovanna is a lovely lady, who does not speak any English, but her husband Masssimo has an app. on his phone for translation, so communication was not a problem. There are 2 entrances to the appartment and if you use the back entrance, you have access to everything you need. Restaurants, groceries and the bus (#64), which runs very frequently and takes you to all the important places you will want to see, plus it gets you right back to Termini Station as well.
The apartment is small but very well laid out and has everything you need. Giovanna was very sweet and left us a little bottle of Proseco, a bowl of fruit and grapes in the fridge. Be prepared for lots of stairs, but there is an elevator which we used on arrival and departure, just to move our luggage.
Thank you Giovanna for the wonderful stay in Florence.