This was our first time using Airbnb and we were a little skeptical. After looking at a few places and after reading ALL the reviews we decided to go with this place. We reached out to Benedetta because we had a few concerns and she was very responsive and very nice. She arranged for a driver to pick us up from the airport. it is very nice to not to have to worry about that after a long flight. When we got home there was cold water and a few sodas in the fridge that were exactly what we needed. The place looks like in the photos nice and clean and bright. Don't worry if you like to sleep late they have automatic window shutters that you can close and have the bedroom completely dark :). Also they have an Ac unit in the living room and one in the bedroom. It works beautifully and cooled the place completely and to USA standards even in August. You even have a setting for when you sleep and on that setting you can barely hear it. The location is amazing you are surrounded by a lot of stores, if you like to shop, and you are close to everything or a short cab ride away.
The elevator is small but works beautifully and saves you from taking the stairs. The shower might seem small but it shouldn't be a problem even if you are tall. My husband is 6'3 and he was fine.
Benedetta is going to email you the details for the apartment ahead of time. I loved that because I can print a map with the direction from the apartment to restaurants and coops in the area. Surprisingly not a lot of Airbnb owners do that.
The wifi works and the tv has a few channels in English.
We recommend the restaurant Tartuffi and friends that is a few blocks away. If you like truffles is a must try. A little bit more on expensive side but with great bruschetta, carbonara and lasagna.
When we are coming back to Rome we are definitely going to return and stay at
this place. She had set the standards high for other Airbnb places. And I can confirm that being provided with a bottle of water, coffee, soap and other basic things is not the norm it is just Benedetta being nice and welcoming to her guests.