The hosts are very hospitable, give you a lot of helpful advice (how to get tickets to places, which places to visit, etc.) The room is cosy, Italian breakfast is a nice treat (coffee maker, sweet bread, jam, snacks and butter in the fridge). A lovely mix of a Labrador and tabby cat welcome you at the door - generally a nice friendly host family waiting to meet you! The only (small) drawback for us was a late check-in (4 p.m.) but nearby the flat there are some tratorias where you can have lunch while waiting. The bus stop round the corner (100 metres) every 15 minutes in the evening and in the morning we just took a bus (two stops) to the metro and it was altogether 15/20 minutes to get to any place in the centre. :)