Valentina made our arrival in Rome super easy by arranging a van pickup from the airport. Upon arriving at the apartment, Miss Erica met us and was nothing but super friendly, funny and informative - she showed us everything about the apartment and told us the best ways to get around...if there were any problems (which there weren't) she was just a short walk away and would be there asap. The apartment itself is perfectly located near all the sights and nightlife (eat at Da Francesco's right around the corner) and easily fit our entire part of six. There was a Panettone waiting for us as well as plenty of coffee, milk and sugar. The decor of the apartment is wonderful and full of beautiful artwork and very interesting details...it was surprisingly quiet at night (for being on the ground floor) and during the day we'd hear the upstairs neighbors playing their piano (which just added to the ambiance). If there was one downside, is that there is a lack of natural light...the apartment is on the ground floor in the back of the building. But as we were rarely home during the day (there so much to see in Rome) it didn't matter, but it did make for great sleeping at night. Valentine kept in constant communication with us to make sure everything was ok and that we were enjoying our stay. Would absolute recommend staying at her lovely loft and would stay there again myself.