Pros: Great communication, easy check-in (Mario met us right at apartment and went through everything), space was beautiful and large, apartment was stocked with everything you'd need, close walking distance to the sites / central location, Emiliano and Maria secured a pack-n-play and high chair for our daughter at no extra cost.
Cons: Not that the owners can control this- but it is LOUD! There is a good amount of street noise and noise coming from other apartments in the building. I believe there are college students staying in the same building and there were parties until 3-4am on multiple nights. Bring ear-plugs.