Chiara was very sweet and attentive. Place was very clean and is in a great location, with easy access to buses/tram. One thing to keep in mind is that this Airbnb is actually a 'Private Room' with a private bathroom and a shared kitchen area with 2 other private rooms. The Airbnb is listed as an 'Entire Apartment'. Hopefully this mistake can be fixed soon! Overall a great experience :)