Gabriella was very kind and attentive. She helped us and responded to us whenever we needed her. She lined up taxi's and was always available. The Vatican Attic is in an excellent location right next to the Vatican, within walking distance to many things, and a block from the metro. It is bright, sunny, and clean. It is nice for 2-3 people but when you get more people you may run out of hot water. The heater must be small. There are several cafes on the street and we found a favorite down the street in the opposite way of the Vatican wall. Excellent gelato place right there too. This place was very nice and I would recommend it.