We stayed at a couple places in Italy & this one was by far our favorite. Raffaele met us for check in, gave us so many great tips on places to eat & go & best ways to get there. He was insistent on contacting him for anything we needed. Like everyone else’s reviews say, he left us a bottle of champagne. Went over exactly what to do for the hot tub. Overall this place was so incredibly cute & if we ever come back to Rome we’d love to stay here again! We’re already missing the restaurant he recommended. It was the best!!!!