I recently stayed at an Air BNB hosted by Marco. When we came home to the apartment, we found the door wide open. Not just unlocked but wide open. I contacted the host and his assistant right away. No one was willing to take responsibility for having visited the apartment. However, upon investigation we found that one of the host’s assistants did enter the apartment many hours earlier, “but she did close the door”.
After many days I asked the host about a discount due to the unhandled situation with the break-in. He never answered.
The apartment contained all of our belongings including money and passports. This was not appreciated.