Laura and her son warmly welcomed us and explained us everything about the flat and transports. Our plane was delayed and they patiently waited for us, they've been flexible with our check out time too. The flat is fantastic: super clean and well equipped, as a designer I could tell they have good taste about colours - the napkins on the table were matching the bedsheets :) - I appreciated that the plugs are adapted for other european plugs and the bath towels are thicker than usual for Italy. The 4G hotspot was very useful to get infos as we were walking around rome, specially useful if you don't have time to prepare well your trip ahead ! They had prepared touristic informations for us too and useful numbers. I found the place very quiet, you can hear if an ambulance go through the street, which happens maybe 4 times a day but you don't hear normal cars.