I needed to book a place last minute and same day when my original stay canceled on me unexpectedly same day. Francesca was incredibly responsive and accepted the stay right away. Her brother lives in the same building and met us for check in. Francesca booked us a taxi (which was actually a Mercedes’ black car) to get the the airport in the morning. They were kind, responsive and so helpful. The place was great too. Clean, has AC, and in a great area. The square has a few restaurants so it can get lively at night. We slept in the back bedroom and did not hear any of the noise.