Bene is a good host; there was good communication before and after arrival. Though she couldn't meet my family and I as she was at work, her aunty was waiting in the apartment to hand over the keys to us. Aunty was quite helpful though she cannot speak English. Bene had left some home-made X'mas cookies for us. There were quite a few varieties that we thoroughly enjoyed. Apartment is as what you see in the pictures. It is clean and tidy.