Total lack of respect with guests. I had a problem with the house (no heating and no hot water), complained with the host and the same didn´t give the least attention to the problem, only after complaining with airbnb support I received a message that he would see the problem, at the appointed time he wasn’t and even justified the absence. I lost one day of my vacation with this and still had to change for another house, because I couldn’t stay in a house (for the price I was paying) without the minimum structure. Not to mention the dubious cleanliness of the house, with dirty towels and water drainage problems in the tub and a horrible internet signal. Even the airbnb support (very good by the way) said the host seemed not to care much about the problem. With so many options in Rome, I would bet on another, this host has much more to learn about education and respect for others.