Communication and later check-in all went smoothly, with contact first with Angelo and then with Uyanga who was the person who checked us in. We were late but Uyanga managed to accomodate this which was greatly appreciated.
Location is perfect, very central but far from overcrowded with tourists (something that we saw by the Trevi Fountain for example).
The apartment was nice, good size, clean sheets and towels, comfy bed and the usual coffee, tea cutlery and so on you might need for a short stay.
Dusting/hoovering could possibly be better. We noticed a few hairs here and there on the first day (so they weren't our own) and there was a small streak of mould on the bathroom wall. Beyond this we felt that the floor was a bit dusty or dirty (this showed up on the soles of our feet quite quickly). The washing machine listed doesnt work.
The folder with travel tips for restaurants and such was outdated as several of the restaurants we noted down as interesting then showed up online as closed - perhaps due to covid? Better to have no information than outdated information.
We are however nitpicking - overall we were happy with our stay and felt safe and comfortable. We were within walking distance of many of Romes attractions and would be happy to stay here again.