Nikola was bang on time and very accommodating. He let us leave our luggage in a safe room while the cleaner was at work. The cleaner needs at least three hours to clean properly and it shows. When we arrived back late in the afternoon, the apartment was immaculate. The accommodation itself is exactly as advertised and you can trust the positive reviews. it's like a luxury hotel but you pay much less and you have a special roof-top terrace to entertain friends or hang out without worrying about disturbing others. The appartment was a cool oasis in the middle of hot humid Rome in July and we were so glad of the air con and found it so quiet in spite of its convenient location. I thoroughly recommend these hosts and this accommodation.