Bruno took care of our family over the Christmas holidays as if we were his own! My father, who has limited mobility, was able to ride the elevator up to Rarity, which was key, and loved the large room with sitting room where he could read and relax. The location is incredible. Bruno provided many excellent recommendations of things to eat and see and clearly loves to show off the wonderful city he calls his home. The staff is likewise friendly and does a great job. I cannot recommend staying here enough!