More than AMAZING!!! Top apartment in Rome and Francesco is seriously on top of his game! Customer service is thru the roof!! This is a model host with a model apt. Check in is smooth, communication is there ALWAYS if you need anything, there are comfortable amenities like adjustable heat (HUGE PLUS in Italy), a small elevator, a TV with a million channels and big, cozy bedding. The LOCATION is PERFECT. I would definitely be back here and would recommend it to everyone!!