Such a great experience!!! The apartment itself was BEAUTIFUL and every thing we expected and more. Check in was an absolute breeze and they even allowed us to drop off our bags hours before our check in time. There was items for spaghetti and bottled water left for us as well (we ended up going to the market and picked up fresh vegetables and cheese and made spaghetti at home with the items left for us!). We ran out of paper towels and Antonio had dropped some off just the next morning as well as leaving a bottle of wine for us to come home to (so thoughtful!!!) There are also laundry services available for a very small fee where they pick up your clothes, wash and fold them, and have them back to you the same evening! We also were scheduled to leave Rome much later than check-out time and they kept our bags for us and brought them down to us so we could continue exploring the city. Truly incredible staff! They made the trip so lovely. Highly recommend!