Unfortunately, we were unable to meet Benedetta during our stay, but she arranged a friend to meet us at the apartment and show us its amenities. We had a slight confusion on the check in time, but Benedetta worked with us to fix the issue. Make sure when booking this flat that you communicate as early as possible the needed check in time. The apartment was a perfect size for a couple, but I wouldn't recommend any more than 3 occupants. There is a nice balcony that overlooks Rome. We used the balcony nightly to relax after a long day of walking the city. The shower is very small, but rather typical for European apartments. The bed is extremely comfortable and was by far the best AirBNB bed I have ever slept in. The A/C worked well and the espresso machine was nice to wake up to. The apartment is on the 6th floor, but there is a working elevator. The location is decent with several shops and restaurants in walking distance, but is quite a hike to the center of Rome. You must take a bus to get into the heart of Rome, but there is a bus stop right outside the apartment.