Giacomo was extremely welcoming and has above average communication skills. The apartment looked exactly as in the pictures, the only thing the pictures cannot show is how small the shower is, my husband is 6.4" and has wide shoulders, it was a bit hard for him, so if you are a very big person it would be hard. The only other thing was the internet, it was provided, but virtually unusable, probably requires some upgrade. Again thou, these were 2 very small things, the apartment is very clean and Giacomo is an excellent host, it is close to all the major attractions and lots of good restaurants. He provides more than he has to, example had some pizza and beer on arrival and some pasta and wine for us to take advantage of. I would highly recommend this apartment in Rome as it was perfectly positioned to walk to most mayor attractions that Rome has to offer for the tourist.