Vincenzo was welcoming and available as soon as we arrived. The walk was a few minutes from the Terimini station so that made it super convenient! The bedrooms are large and each has their own TV, however no TV in the communal space, which worked well for our group. He left bottled water and snacks/treats for us which was a nice touch! Vincenzo works right below the complex so you'll definitely see his friendly face around! :)