EXACTLY AS PROMISED! Theo was very attentive to our arrival even helping us coordinate private transportation from the airport and then to the train station when we left. We were traveling with alot of luggage and private and reliable transportation was key! Theo was also very helpful in telling us to use the Free Now taxi service. Taxi's in Rome seem to use this instead of being flagged down unless you are in a Piazza. This was essential for us to get around the city quickly to see all the sights. The apartment was large, clean, and very quiet. Centrally located to the Vatican and Campo Di Fiori was perfect for us visiting Rome for the first time. This was the first time I was ever in an Air BnB and it was a great experience. Theo even had plug convertors for us to use! I would HIGHLY recommend this to anyone!