It's a very nice flat with 4 bedrooms inside a residential building. You probably will share the place with other guest but you will have your own keys so you won't even notice. It is not an hotel so you won't have staff in the lobby 24/7.
Damla and Bird were very attentive and they helped us with many things such as recomendations, reservations to the main touristic attractions and arrengements with transportation.