Everything was taken care of for when we arrived. The taxi from the airport was organised and extra towels were provided in our rooms. Humberto was the perfect host. He gave great advice for the duration of our trip and allowed us to keep our bags in the flat after occupancy ended so we could visit the colosseum.
The flat was exactly as described and the neighbourhood, Prati, is very safe, very close to the metro and genuinely italian (very good food around there).
10/10