Frank and Soledad were extremely welcoming upon check in! They even arranged a pickup ride for us (for a reasonable fee) when we landed which was great! Our flight kept having delays and they were so great with accommodating to our needs and were also very quick in responding to our messages. Frank gave us a map of Rome and showed us all the hot spots and recommended excellent restaurants (one which we ate at 6-7 times - located right below the airbnb). Overall, we had a great time in Rome with the best hosts! Would love to come back!