Emanuela was quick at giving us directions and info before our arrival, Mauro her assistant was suppose to be there unfortunately he couldn't make it on time because of a busy schedule, we finally met and he apologized and was very nice to us helping with our suitcases and getting the apartment ready, the house is in great neighborhood with plenty of nice restaurants, the apartment has soundproof windows and comfortable bed, the room would get a bit humid at night but overall we had a good stay.