We had a fantastic time in our apartment a d in Rome.
The check in was great an agent was there to meet up and give us some hints and ideas for our stay and explained local bus and train stops and things in the flat and explained the Check out as well.
On the second day the toilet pan was loose and I messaged them about it and the next morning they came and fixed it, amazing response to everything I asked.
We would definitely stay here again if we come back to Rome.
Everything was explained to us and they made sure we understood before they left us.
A very very enjoyable stay very highly recommended.
Michael Fidler-Abbott