Federico was quick to put my mind at ease and answer my questions before booking and even during our stay kindly arranging our airport transfers for us. This flat in Rome was the perfect home from home, is even nicer than pictured, felt like 5* hotel standard! Huge bed and amazing shower (with shower gel and shampoo provided) Laura was there on our arrival and even had a complimentary bottle of wine waiting for us. She spent time recommending her favourite restaurants and circling them on a map that they had also provided for us. The location of the flat couldn't have been better- it's so close to everything, we didn't take a single taxi/metro! It's also right next door to Hotel Indigo who helped us with little ad hoc problems and questions (we forgot to bring a travel adaptor but they kindly lent us one for the weekend), was also so handy for breakfast and being able to leave our luggage there so we didn't have to carry them around on our last day. All in all I am so happy I booked this apartment for our weekend stay in Rome, it was even better than I could have hoped for- we will definitely be back!!