Gianluca was so helpful with directions to the flat and dining recommendations. His biz partner, Wesley, met us outside so there was no confusion where to go. The flat is on the 3rd floor & there is a lift. The flat has great AC as well as wonderful windows to let breezes in when AC isn’t needed. The kitchen was fully stocked: dishes, pots, pans, water bottles, bread, eggs, milk, wine, butter, pasta, red sauce, coffee & more. We made our own breakfast & lunch at “home” & saved some money. The furniture was exceptionally comfortable & there are 2 TVs. Theres also a clothes washer & dryer that you can use to help pack lite. The flat is centrally located to everything: stores, taxis, tour bus stops & restaurants. We felt very safe & fell in love with Rome because we felt a part of the community. 5 star property - we shall return.