We arrived in Rome, but Claudia wasn't able to meet us. Her colleague was flexible as our flight had been delayed and we had difficulty finding buses to Rome from the airport. we appreciates his help with The apt though his English was quite limited. Unfortunately though, the room was only equipped with one big fan and one small fan for the stuffy 3 bedroom for six guests. This was far from was adequate. Furthermore, I had written Claudia to confirm details and with questions about Rom but got no response. I understand that is not her role, but my past experiences I have always been welcomed with either instructions to find what I'm looking for or at the very least a paper packet to help me orient myself in the new location. Furthermore we were not aware that there would be construction on the building during our time there which was quite a sudden first morning awakening. Overall it was a simple and basic place just to crash for the few nights, but under the circumstances I would have preferred a hotel room.