The host was extremely nice and attentive. He met us at the apartment when we arrived, explained everything about the apartment and also met us when we departed. He gave us his mobile number and said to call at anytime for suggestions for dining or any assistance while in Rome. The apartment is amazing.absolutely beautiful as the pictures suggest. The apartment was spotless when we arrived, it looked brand new. Air conditioning in each room, with own thermostat, black out shades in each room were great too. The location was perfect as well. 10 minute walk to the spanish steps or Trevi fountain,or castle sant'angelo. 15 minutes to piazza navona, we even walked to St. Peter's, which was about 20 minutes. The host arranged transportation to and from the airport. It was on time and worked great