Serena and Laura are the best! They had someone meet us upon arrival to give us a rundown of the home and the city. They hospitality is second to none. I know for a fact the next time we're in Rome I'm seeing if their home is available. Their communication is top notch. They went out of their way to see how we were doing during our trip as well. Gave great recommendations and are all around great people. STAY HERE!!!!