Stayed in Rome to start our honeymoon off. Alessandra wasn't able to meet us for our check in but she left very good instructions on how to get in. She did check in with us mid-way through our stay to make sure everything with good. We accidentally blew the breaker in the apartment on our stay and Alessandra was very quick at helping us out and walking us through to get power back. The room was very clean and tidy with amazing AC. Her restaurant recommendations were bang on!