So... actually it’s a great apartment because it has all necessary things (even washing machine). It has a big terrace. It was clean and staff answers really quickly.
As you can see here in description (and inside apartment there is also notice about that) Sonder has several rules (no smoking, even on the balcony;no parties and no pets). But there are some big issues about that:
1) Firstly, regarding smoking: actually nobody smokes in the apartment but they smoke outside (terrace) and smell is going internally to your apartment. We wrote several times to staff but first they answered it’s possible to smoke on the terrace (but the rule describes that is not possible). In 1-2 days we messaged staff again, they answered they would remind guests about rules because it is not allowed to smoke in Sonder anywhere in the world. But all in all it didn’t affect on our neighbors. We noticed that some guests just put away ash trays fulled of cigarette-ends but continued to smoke anyway and ignored rules.
2) the second rule about quiet time (from 10 pm to 8 am). Our neighbors two nights in a row were really loud. We wrote about this after first night but it also didn’t affect for the second night.
In my opinion, staff should pay more attention to these points and be more strict to customers who don’t follow rules.
Anyway we liked this apartment. But I have to mention these things, because we searched apartment in non-smoking and quiet area and chose this one. But unfortunately reality was different.