The worst place you could ever be. Lets start from cleaning, the bathroom carpet was completely wet, dirty, and with odor. The bathroom was dirty and Hot water is not constant.
Location: good, you have to walk around 15 minutes to close metro station.
Trust: they made us pay 14 euros additional from a "New regulation" in Rome. Like a tax.
Communication: they made us wait 20 minutes because he was about to eat, then he forgot the Keys.
I dont recommend it.