Marcella met us at the door, with a smile! She ensured we had everything we needed and that we were well cared for! One way she went above and beyond was that we were trying to have a phone-free vacation so as to unplug from the world a bit -- we were unable to schedule a taxi to the airport, so she did it for us! What a GIFT!! We loved our time in Marcella's home! I only we wish we lived in the same city because I know we'd be friends ;)