Alessandro gave us comprehensive directions to the flat, which he met us at promptly upon us letting him know we'd arrived. He had a map for us, which he circled his favorite restaurants, gelaterias, and things to do that are off the beaten path. He gave us tips on when to visit what. The apartment was clean and seemed to be very well renovated recently. When our train was departing later than we had planned, he allowed us a late check out which was a total life saver. He was always available for our questions and answered quickly. The location of the flat is UNPARALLELED. Fabulous, fabulous neighborhood that was far less touristy from other areas we'd walked through during our stay. Great food and gelato near by. Loved it and would return in a heart beat.