Ivana was prompt with communication from the start. She answered all my questions and as we were there over Christmas, I arranged for restaurant bookings few weeks before our trip. Ivana was so kind to offer to help make reservations and even listed out the bookings to make sure all was good. I couldn't ask for more. Her place was spacious enough for my family of 4 and we all felt comfortable and at home. Location wise, I love that it's not in a touristy busy district and close to the Termini station. Thanks for everything, Ivana!