Federica was really nice! We had flexible check-in and check-out time, which we really appreciated. A lot of the attractions were in walkable distance, and the market that opened in the nearby plaza was interesting too! Federica was really helpful whenever we faced problems, and she was always willing to help us with kindness. The flat was a bit chilly, but with the radiator and extra blankets in the closet was enough. There's coin laundry nearby, which accepts cards. Although the street got litte loud in the night, it didn't bother us with our sleep. Hot water was little tricky; if you use hot water a lot during showers, hot water will eventually run out! It's run by boiler so you need to be careful not to spend all the hot water. Other than that, this flat simply has all the necessities travelers need. The location was good, and we really enjoyed our stay :) Thank you, Federica!