This was our first airbnb experience, arriving in an unfamiliar city/country we were a little apprehensive. Stella's prompt responses and clear instructions made the check-in process very smooth. As promised, Stella was at the apartment to welcome us. Stella speaks very good English. The apartment is in a fantastic location, many of the city's attractions are within a comfortable walking distance. The Metro A Line (Red) is close by and very easy to navigate if you don't mind crowds, we found waiting at the end of the platform gave access to less congestion on the train. Stella's apartment is as described. The kitchen has a good supply of utensils, crockery and cookware. The refrigerator and freezer are a good size for a few days supply. Take care to listen to Stella's instructions about rubbish disposal, there are also written instructions, but you don't want to get it wrong. The washing machine/dryer is a welcome addition, easy to use and Stella provided washing liquid. The bed upstairs is a good size for two people, it does have a very firm mattress, the single bed downstairs is a bit softer. Linen was fresh, clean and good quality. We didn't use the upstairs shower, but the downstairs shower is fine, the water is low pressure, but we have found this to be the case in other accommodations in Italy, so maybe this is what is to be expected. The apartment has a lovely homely feel, we especially enjoyed being able to open the windows and shutters to enjoy the sights and sounds of the street below. When we visit Rome again, Stella's place will be on the top of our list.