Carola was very nice and helpful in the checkin process. The place is very small but was perfect for our group of three. It's located just a block away from piazza navona and campo di fiori so you can walk almost everywhere. The only issues we had with the place were the bathroom smelled terrible (but carola helped us as soon as we told her and it's an old building so I'm sure you can expect plumbing problems) and it would have been nice to be stocked with the usual necessities like toilet paper and coffee/tea but other than that it was great! Also--there are two flights of stairs to get up the apartment and a lot of trash to walk through before you get to the door so just be aware. Overall, Carola was very quick to
Respond to all of our needs and we enjoyed our stay!