The host was very friendly, accommodating and open to answering questions. He allowed us to store our bags before check in and after check out. On arrival, he gave us bottles of water and a map of Rome. He recommended sites we should see and told us how to get there. His English was also very good so we had no difficulty in understanding him, which was a great plus. The apartment was so central and easy to access but the location did feel a bit unsafe at times and it was a bit loud as it is directly opposite the train station. However we received a front door key, apartment key and bedroom key which made us feel a bit safer. And the window had shutters which did block out a good bit of the outside noise. The apartment was small as it was just one section on the 2nd floor and consisted of reception and a common area and a few bedrooms. Reception is close to the bedrooms so sound did travel but overall it was quiet inside the actual apartment. There is a shared common area containing a kitchen where you could store food etc. The apartment was clean and tidy but the bins were stored inside the entrance of the building so there was a bit of a smell at times, but it wasn't too bad. Our bed was made every morning and sandals provided to use during our stay. There were a good few plug sockets, tv, 2 mirrors and a lamp inside the room, with a pretty painted wall of the Colleseum above the bed. We had a leaky shower but the pressure and temperature was very nice. We were provided with towels, toilet paper, hairdryer and shower gel/shampoo etc. It fit our needs perfectly, thanks for our stay!