The apartment is exactly as Francesca described in the picture. It's very spacious, neat, and cozy, with a full equipped kitchen, and perfect location close to the museum, like just 3 mins walk. Though I didnt have the chance to meet Francesca in person, the check in process is very easy and the instruction of getting the key and direction is very clear and useful. Francesca is very helpful and there is no problem communicating with her, she contacted me two days ago asking about how will I arrive and make sure I check in well. If you are a group of around six people and would like to live in the Vatican area, this apartment is definitely a good choice.