I was really excited about staying at Robert’s place but it was a huge frustration and disappointment. The place overall is a lot older and run down than it looks in pictures. The pool is very cold and never warms up, no matter how long the “heater” is on. There were only 2 wine glasses- one white wine glass and one red wine glass. This is Italy, you should provide a set of wine glasses so guests aren’t drinking wine out of coffee cups. The WiFi was TERRIBLE. You could barely get a signal if you were sitting next to the router and definitely couldn’t get any WiFi from any other room. It made working very difficult and resulted in extra data fees for using my cell phone internet. Communication was also very poor. We were only given two thin towels. Once you go in the pool, the towel smells like chlorine and you don’t want to use it for the shower. I requested an extra towel and also sent him another question on our first day. I had to contact him 3 times before finally getting a response the next day. He said the housekeeper would bring more towels. She never did. We paid a lot of money for this place ($320 a night) and it felt like a waste of money. We didn’t ask for much and yet we couldn’t even get the basics. If you are looking for a reliable apartment where the host communicates with you promptly, sadly this probably isn’t the one for you.