Very fast communication with owner who provided very knowledgeable insight to the surrounding area of Rome with recommendations and suggestions. Very flexible on check-in time and was accommodating throughout conversations. Air conditioners need to remain at 24 degrees Celsius which is warmer than I would have used in the summer, but it was an older building. Unsure if the apartment would be categorized as luxurious or new, but it was certainly spacious enough for a family of 5 and in an amazing part of town with less than a 5-min walk to Vatican City.