From the time I booked the guest house, Frank immediately contacted me on how to get to their place. He even booked us a cab. Check in was such a breeze. The room is exactly in the picture. I found it spacious. Everything was clean and amenities were provided. The guesthouse is on the 4th floor, but there's a lift(yey). Air Condition and shower seems to be working fine. The building is not really super central but the metro is probably just a five minute or less walk, so its very convenient. During our stay, Frank would even check on us if we have any concerns. Upon check out, he even called a can taxi for us. So overall a great experience.