I have been very cooperative with Patrizia, for her to refund me a portion of my trip since their was no wifi included during my entire stay. My significant other and I had to both pay out of pocket for internet each day, and the host refused to refund what I spent extra on wifi. I kindly got in touch with Airbnb and they were great! However, Patrizia was the opposite. In addition, if there was in fact wifi it wouldn’t even have reached to our private room, I was told when we got there that we were not allowed to be in the common areas because of Covid, but the common area is the only area that would have in fact gotten Wi-Fi. I’ve been very patient and willing to work with Patrizia, so she could fix her Internet problems without me leaving a bad review, however she has not cooperated with me so for future people wanting to stay in this Airbnb there was no Internet, be prepared to pay out of pocket for Wi-Fi on top of it already being an expensive place and bad location. This has been my first bad experience with Airbnb, I hope it’s the last.