We where a group of 6 friends, the apartment is big with a great localisation (close to the Vatican, metro, supermarket) but not maintained at all.
Since our arrival, we saw broken things, dirties in chamber and shower, equipment like the sponge for exemple dirty too (not partial for washing the dishes...), towels dirty etc… When I talked about it to Flávio, he said he would come and send someone for the cleaning but person came even him that we never saw. The communication was flawless, he never ask anything since the beginning until the end, it’s a shame. Globally we were disappointed. Too bad…