I spent five nights at this place in Rome. Unfortunately my stay was not as pleasant as it was described in other people's review. Communication 1. Peter, contact person, and check in person are all different. 2. Despite my repeated attempts to explain that I'd like to get a formal receipt for city tax, the host thought that I had a problem paying the city tax. Cleanness There were clusters of dust on the floor and dried food scraps on the kitchen floor. I raised the issue with the check in lady and the host and Airbnb, they sent a cleaner the next day but made no difference as dried food scraps were still there. There was a talk of refunding the cleaning fee but I have not heard the outcome. On the day of arrival, while I was waiting for the check in person to arrive, a lady in the same apartment told me that she was unhappy with the way garbage was thrown out from this listing because recycling rubbish was not sorted properly. She kindly showed me when and where to dispose garbage. The neighbor lady came knocking on the door to lend me bags to put bottles but the check in lady shut her out rudely. Check in Check in lady showed up an hour late intoxicated, speaking Italian half of the time, answering angrily when asked for a formal receipt for city tax. She took a photo of our passports and a credit card(!) and sent it on her Whatsapp. I raised my concern to the host who said that I am falsely accusing her of intoxication when she had been working all day doing 10 check ins. I work in healthcare 13-15hrs a day on average and a tired person simply does not forcefully try to open the doors, speak loudly with alcoholic breath or obsessively turns on every single switch (include gas stove knobs) there is in the apartment. I was very concerned. I was well aware of the fact that I have to pay the city tax. However when I asked for the receipt for city tax, the check in person wrote that I paid city tax and amount and signed it on a scrap piece of paper. When I asked her if it would be possible to give me a formal receipt like her other hosts get (I saw her paperworks for other check ins when she was trying to copy the bits off the other check ins receipt that was printed with all the essential details) she angrily refused and spoke more in Italian. This made me feel very uncomfortable. Location It is within walking distance to the colosseum and lively neighborhood. Both Cavour and Colosseo stations are in the similar distance (I chose Cavour station because it is less crowded than Colosseo, but if you are arriving by train and have a large suitcase to carry, then Colosseo might be better as it has lifts to the ground floor.)...