The room was in a great location. Very close to the Vatican and I was there for Holy Week which was perfect. We arrived with a suitcase and backpack each, so the walk from the metro to the apartment was a little tough, but once we didn't have luggage anymore, the metro access was perfect. The room had two beds, which is why we selected it, but upon arrival we were told we'd be sleeping in one and the other bed wasn't made. Check out is listed on the app as 11am but inside the room it is listed as 10am. To avoid any fees, I wrote through the app to make sure an 11am check out wouldn't be a problem. I was told 11am was perfect but had a buzz at our door at 10:02 telling us we needed to leave. I explained the message I got through the app but we were repeatedly told we needed to leave and we were "generously" given 15 minutes.
Overall, great place to stay. Minor issues added up to some frustration. Would stay here again with the understanding that not everything online is accurate