Though the flat was small for three of us, it was pleasant and in a really great location. Serena was wonderful and welcoming, offering many good suggestions of places to visit in the area. Her mother had generously made some delicious treats that were waiting for us when we arrived.

When we had a problem with the hot water, she was extremely responsive and did the absolute best she could to get it resolved as quickly as possible, even though it was the weekend.

We greatly appreciated her warmth and hospitality. Grazie, Serena!