We had a fabulous two day stay in Isabella's Apt Prati in Rome. We were only there for a short time on the way to Florence and both arrived at different times on the same day, which was tricky for Isabella, but she was fabulous at staying in touch and waiting for my husband to get through customs and arrive at the apartment. She was also incredible at being available by phone at all times with immediate advice, help and smiley emojis!!. She helped us to find the luggage storage place near the Vatican which was a great given we were going from a day at the Vatican museum to the train. The apartment was spotless. While it was small, its central location right where we wished to be was ideal. You can really reach anything from here on foot. It is a ground level apartment which made coming and going easy. The bed was comfortable. Isabella also made it as welcoming as possible. There were chocolates by the bed, toiletries in the bathroom, coffee in the kitchen and fresh milk in the fridge....all really fabulous when arriving after a long trip. Many thanks