Marco and his mum welcomed us. They were very warm and explain everything to us. The rooms were all airconditioned and clean! The coffee i must say was one of the highlights of the stay! Unfortunately on the 1st day we did not have hot water. It was a bit difficult to reach Marco on his phone so after a few hours i emailed Biagio who responded quickly by email. Although it was past 10pm they came to try fix the problem but in vain. They were very apologetic and warmly invited us for a nice shower upstairs in their own apartment. The following day they got the problem fixed which was to our great relief! We really enjoyed the location with necci bar and Dalodi restaurant which serves great italian food im proximity. City centre is quick and accessible by the tram and there are direct lines to the Vatican (although it can take over an hour). Overall my whole family and I would definitely stay in this apartment again! Super clean and the hosts are LOVELY!