The check-in experience with Alicia at the apartment was wonderful and Francesco was very fast in responding to all of my messages. We arrived to Rome a lot earlier than the check-in time and were able to store our luggage with the building's valet, which felt a lot safer than leaving it in public storage. Alicia checked us in as soon as the apartment was ready around 12:30 and showed us around the house, as well as spent some time giving us local restaurant and attraction recommendations. The apartment is in a great location and walk-able to all the Rome landmarks that we wanted to see. The apartment itself suited our needs for the most part as we spent most of our time outside, but it felt less luxurious and more outdated (stained couches, etc.) than the photos. The layout and furniture were also a bit awkward for our group of four as there is a lot of furniture, but no central place to really congregate and spend time in. The shower in the main bathroom was barely usable as the water pressure was almost nonexistent and the master bathroom only had a bathtub with a detachable shower head (also not closed off from the bedroom with a door, which was fine for a couple, but might not be ideal for friends travelling together). All in all, if you're only staying in Rome for a few days and want to be close to all the action, this is a great airbnb to come back to after a day roaming the streets!