Francesco was so nice and professional when he helped us check in, he prepared yogurt, cereal, coffee, milk, water and other foods for us upon arrival. Everything in his apartment is clean and tidy, and both beds/rooms were very comfortable to sleep in. The apartment looks exactly like the pictures. Francesco also knows A LOT about Rome, where to visit, where to eat and pointed out a few very good, very local restaurants to us( we went to all of them). He also responded to our questions almost seconds after we asked them. Highly recommend!