Rosa was very responsive with messages which made planning much easier. Check-in and check-out were also very easy. The apartment is as depicted in the pictures and clean. Only downsides were the shower door was slightly broken during our stay which was annoying, the hot water heater was not ideal, and the bed was hard. Even though it was only 2 of us staying in the apartment, one of us usually ended up with a cold shower. Air conditioning worked well especially since it was very hot outside. We also had no issues with the wifi. One thing to keep in mind is that there is 1 flight of stairs to get to the lift. Apartment is well located and in a safe area. Overall, I would recommend it.