Everything was perfect. The room was clean and exactly as pictured/described. Great location, just minutes walk from the train station. Our flight from Egypt was delayed and when we finally got on the train from the airport to Roma Termini, there was a medical emergency on the tracks and hour train was delayed another 1.5hrs. We had no way of contacting Shane as we had not gotten a SIM card at that stage. Shane was very understanding about everything and buzzed us in when we did finally make it. We spent only one night and wanted to book again with Shane for our last 2 nights in Rome but he was fully booked. Definitely will keep for future visits to Rome.