I cannot say enough about how wonderful the hosts, Max and Tina are. They accommodated our early arrival, greeted us warmly and carried our luggage up to the apartment. Upon arrival, I realized I left my cell phone in the taxi and Max immediately called my phone as well as all the taxi companies to report the lost phone. He checked back in later to report that the phone (sadly) was not turned in. Max also responded promptly to messages, including a 10pm message asking if he could schedule a cab for us for an early Sistine Chapel tour the next morning (which he did). The last day, Tina met up with us and helped carry our luggage to the airport shuttle they ordered for us. All in all, I have not had a more wonderful experience with any other hosts. The apartment itself was lovely. Even though it was just a block from the Pantheon, the apartment was very quiet (though one evening, we could hear opera singers performing at a nearby restaurant but who would complain about that?). The layout was great. Our toddler slept in a crib in the living room. My older son and my mom shared a room, and my husband and I had a room with its own bathroom. I had some of my best sleep during our Europe trip in that apartment. Also, the kitchen was well-stocked with home-made biscotti, red and white wine, a little bottle of milk, cafe and tea. A grocery store was just around the corner. We hope to return some day!