Emi is so so helpful! We reached Rome late at night and the tram didn't stop at the place that emi told us so I was panic and we have to called him to take us! By then it was 1am! He came and pick us and still take time to tell us every bit of information! The room is perfect apart from being too hot! But Emi provided fan for us! So nice of him! Wouldn't mind to go again!