While the apartment itself was very nice, clean, comfy, and in a great location, I experienced a couple of communication issues with Massimiliano during my stay that made the trip more stressful for me.
A friend of mine was visiting Rome at the same time, and was staying nearby, so he helped me move my bags into the apartment (I was traveling solo and reserved the place just for myself). We greeted Massimiliano and I informed him that my friend was just helping me with the bags, not staying in the place with me. All was fine, then on the day before my check out, I received a message from Massimiliano stating that I would be required to pay for TWO guests for the entire duration of my stay. After some back and forth with him on this issue - with him stating it is policy that I must ask for permission before having guests (perfectly fine and understandable), I reminded him that I told him the day I checked in that my friend was only helping me move the bags, and he had said nothing at the time about this policy, all he did was give me the run down of the place, and then my friend and I left immediately to go explore the city. Once everything was communicated, all was fine and I didn’t have to pay for an extra guest after all. So it was not a huge deal, but was an example of subpar communication.
Anyways, like I said, the apartment and stay overall were fantastic, definitely recommend.