We had good communication with Emanual via email, however we did not met her but we met her assistant who was not so helpful. The apartment in the photos looks bigger and brighter. The apartment can accommodate 4 persons. The beds are comfortable. The kitchen is filled with random types of plats and old pans. The location of the apartment is far from the city center but there is a bus stop just opposite to the building that takes to the city center or the central bus station (Termini). The apartment is located in the middle of the building at the basement so you need to down few steps.