Maria was a fantastic host. She was super communicative and had her caretaker Silvana help us with checkin and checkout. Silvana spoke English reasonably well and suggested some fantastic places to eat nearby. On our way to Florence she even suggested some there. When we got to the apartment Maria thoughtfully got us milk, cookies and some snacks since the stores close by 8pm and we would not have time to shop for breakfast especially for the kids. When we checked out, they were very considerate and let us keep our luggage in the apartment while we toured the city and came back to pick the bags fro our afternoon train to Florence. Outstanding hostess.