The apartment is absolutely lovely! It was very clean, comfortable, and spacious. It has a beautiful kitchen area, which we unfortunately didn't take advantage of, as we ended up eating out much of the time. There are several air conditioning units, which were helpful since it was in the upper 90s every day of our stay! The location was ideal for us -- it's less than a ten-minute walk from Termini, Rome's main train station (which is also the station where the two Metro lines intersect). This streamlined our arrival, departure, and day trips. The walk to the major sights is a bit longer (about 30 minutes to the Colosseum, for example). We opted to take public transportation when going sightseeing around Rome due to the heat, but it would have been a pleasant, doable walk in cooler weather. I never met Carmen in person, but she was extremely helpful -- I contacted her several times through Airbnb's messaging service, and she was always quick, thorough, and very kind in her responses. She let us arrive at the flat early to drop off our bags and pick up our keys since our train arrived in the morning, and we met her very sweet sister Gabriella, who got us situated and orientated us to Rome. On the day of our departure, Carmen even called to reserve our taxi for the airport, so we were able to hop in with our luggage from our front door. I'd highly recommend this flat for your stay in Rome.