Laura was super acomodating and helpful. She was easy to reach at all times, responsive, helpful in booking a cab and let us check out little later to accomodate our flight time.
Would be good to know that the apt is up 4 steep flights of stairs and not easy with heavy bags or for people with any sort of health issues.
Then bathroom is tiny and there is no sitting area in the apt. That said - I am pointing this out as an FYI, because the location is so amazing that it makes up for most other things.