You'll get the impression that Francesco is a nice guy when you start e-mailing, and you won't be disappointed when you meet him in person. He was very easy to communicate with, and I have no doubt he will readily respond to and address any issue or concern that may arise. As for the apartment, it is well located in the historical center, and is well designed and amply equipped for travelers. Francesco seems to have thought of practically everything the guest might need, from plug adapters and charging cables to cooking condiments, which is something you truly appreciate. We would not want to stay anywhere else when in Rome.