Our stay started off terrible and continued that way mostly due to a completely non-responsive host!
We booked a return airport transfer with Angelo however after discovering we had a 3 hour delay I messaged Angelo and got zero reply….upon arriving in Rome we spent more than 1 hour looking for a driver that would supposedly be holding a sign with our names and got zero reply from Angelo….eventually arranged our own taxi and arrived at the apartment 11pm - around 4 hours later than planned to be met by Federico, a very rude chap who demanded €30 for late check in (not our fault!) and then insisted i should try to contact our completely non-responsive host the next day who guess what…..never replied!!
Upon checking into the apartment it is nice however is in much worse condition than the photos, the walls are grubby and covered in marks and we discovered on arrival that the electric kettle was broken (huge hole in the bottom) looked like an electrical fire and this resulted in us having to boil water on the gas stove for the duration of our stay because guess what - Angelo didn’t respond!! Most inconvenient when travelling with my 65 year old mother who drinks around 10 cups of tea per day…..
Additionally the wi-fi password is around 25 digits long and we were unable to work it out so completely without wi-fi for the first 3 days until angelo finally responded to one of my messages!! (whilst completely disregarding every other message!)
The area of the apartment is rough as described in other reviews but no problem for me as I have lived in worse areas and the proximity to everything in rome is amazing
Overall, we had a fabulous holiday in rome; the eternal city however it was soured by a completely non-responsive host who it seems just wants your money and doesn’t give a damn about you once he has it!!