Francesca and Manfredi were great! Manfredi met us and gave us the full rum down along with recommendations and tips. Easy to contact and very responsive. The best surprise was an elevator in such an old building. Francesca arranged a car to drive us to the airport and it was awesome. The balcony is so much larger in real life and the location cannot be beat. Would highly recommend. If we visit Rome again, this will be the first place we will try to book.