Francesco was incredibly helpful from the time we booked. He emailed us wonderful information which was useful for planning.
Unfortunately we we robbed on the Metro getting to his apartment. He helped us get money sent from Australia, he drove us to the supermarket to buy food for dinner and paid for it (until we could pay him back) and the next day he spent the whole morning taking us to the police and the to Western Union to collect the money which we had been able to have transferred from Australia with his help.This would not have been possible so easily with his help interpreting for us, h as our knight in shining armour