Much to what we expected. Antonella was right there to greet us. There is a small little elevator for luggage. Place was tiny but perfect for what we needed. Bed was perfect size for us 2. Location was about 8 min from metro which was very convenient. There also is a supermarket right downstairs so we got a case of waters to keep with us. Only downside was the bathroom. Beside it being very tiny the toilet made extremely loud noises and was leaking. It also smelt a little like sewage but overall. Great place