The room and bathroom were perfectly clean. Breakfast is provided which adds to the value. The terrace is a beautiful place to eat or just sit and has shade canopies which are a must if you visit in the summer. Cyntia is very communicative and helpful. We had to switch rooms due to a scheduling conflict during our stay but Cyntia was very helpful and drove our luggage from the other location (a few blocks away). The area is very nice with many nice restaurants and changes from the touristy craziness of the Vatican very quickly. Overall an excellent place to stay!