From the time the reservation was made, Stefano was always in communication with me and answered all questions promptly.
We took private car from the Rome Central train station to the apartment and out driver called Stefano to get directions and to let him know we were on the way. Stefano was there to meet us.
The apartment is on the 3rd floor and the building has an elevator. Great neighborhood and close to lots of great restaurants.
We were very pleased with our accommodations.