There is nothing to fault with place, spotlessly clean, I could eat off the floor, beautiful room, great location, right next to the metro and train station, cheap, and most important amazing staff. On the first day after check in the shower ran cold, which in fairness was not the hotels fault, it was a random malfunction of the heater. The woman who checked us in left her phone number if there were any problems. We phoned her and she was there straight away, she spent the next 30 minutes frantically trying to fix the problem, sweating and breaker her back while on the phone to an engineer for instructions on how to fix it, and she fixed it with impeccable timing. Absolutely amazing customer service and I would recommend this place to anyone travelling to Rome. If I ever go back to Rome there is no doubt I will be staying here.