Livia did an excellent job of communicating with us. Her gracious mother met us at the apartment & explained things to us & answered our questions. The apartment was in an excellent location between 2 metro stations-both with sights to see at them, lots places to eat, & plenty of high fashion stores if you're interested in that. My husband cooked dinner a couple of times & had everything he needed. We were very comfortable staying at Livia's place & enjoyed our stay in Rome.