Expect someone who communicates very quickly. Paola's place was exceptional! Very clean and beautiful and a great use of the space. She was quick to recommend to us restaurants and shops and even went above and beyond with a last minute request. I will say that if you are a light sleeper to have a noise maker and maybe an eye mask. The light that comes through the main doorway space wakes you up when the sun rises, we were ok with that as it got us up and ready early before everyone else. We will be back here!