Massimiliano is very uncomplicated and answers really fast, he also provided me with a lot of information material and very clear guides for the flat. The flat was clean and everything was as described.
The flat itself was cute, but you could really hear your neighbors well, so I woke up very early every day. Also the location of the flat is a little bit too far away from the city, it takes between 50mins-1,5 hours to get into the city centre, depending on the arrival of the bus. Also at night I saw some wild boars on the street of the flat (it was around 22:00). Anyhow the surrounding area is quite secure and besides that I never had an uncomfortable feeling walking home alone at night as a woman.