This is my first time booking on airbnb and I was a bit worried, however, from the first email to Carla and Claudio I felt comfortable.. They were very responsive to emails and answered all my questions before booking.. Before our arrival they sent us a map with directions to their place which was easy to find as it was a very close to Termini, Roma's transit hub.. Carla greeted us in the apartment and showed us around, she was so sweet. The apartment itself was very nice, just like the pictures.. The bed was big and comfortable for my taste, not too soft not too hard.. Washroom was large and well lit.. Small kitchen, but very sufficient for our quick meal preparation.. Although close to Termini, the place was quiet. Morning hustle and bustle is usual in most of the cities so we didn't mind it as we woke up early to start our day in the cooler weather.. The week we stayed was a heat wave. The air condition was portable and you needed to keep the window a bit open to let the hot air pipe out.. We turned it on an hour or so before we went to bed and closed it while we slept, and it was comfortable. I would definitely recommend this place to anyone who wants a comfortable cozy place in Roma..