Jane and Allisandro were great hosts. They answered all questions and helped in any way they could. Despite the cool weather we requested to use the AC simply because the noise from the street bellow was a little louder than what we are used to. Jane was more than willing to help explain how to use it. The flat was in the perfect location and the added bonus of the 3G portable wifi was awesome since we had no cell service in Italy. I will say that the bed was very hard. We are used to something much softer but other than that we had a great stay!