Our stay at Daniele's place wasn't as expected and even though the owner tried to make us happy the overall experience was destroyed from the beginning. We arrived at the reception, where they prepared the keys for other guests, we searched for our key but it wasn't there so we had to call Daniele. We were immediately informed that there is a problem with our room and there is a person to explain it. It turned out that a shower in our room had a malfunction and we were offered a different room (room 5) which was way smaller, had worse standard and had a non-refurbished bathroom - a place where you don't want to stay after paying over 100 eur for two nights.
If we were informed earlier we could still find some other place with a standard we desired. I admit, Daniele was ready to refund our stay but it was to late for us to find something good in the same price when we already arrived in Rome, and we just wanted to leave our luggage and go for pasta. We decided to stay in the room we were offered and just live with the fact that it wasn't as planned. The room itself was next to the storage room and main hall so in the morning we could hear everybody, people waking up, passing by, the cleaner getting her items, slamming the door and everything you don't wan to hear on holidays.
On the next day, Saturday, a lady from the reception came and asked if there's anything we need. I wanted to make sure if the shower is fixed and we can switch the room, we were informed that no, it will not be possible and everything else is reserved. On Sunday morning I could see her and the cleaner preparing that room for guests - somehow the shower started working over night? Not nice!
We were offered a refund - 10euro and not paying the city tax. The price of the room we got was 39 per night plus the cleaning fee which gives less than what I actually payed for the room even after refund.