Laura greeted us exactly as scheduled and gave us all we needed to know about the area. Allowing us to drop our luggage early was extremely helpful since we were hoping to go siteseeing right away. The apartment was spacious and the beds were comfortable. Some of the others in our group complained about the noise at night but I never noticed. The stairs could be a challenge for some people. However, for me, the location makes up for any stairs or noise problems.