Andrea was IMMENSELY helpful in the planning and execution of a great trip. He was unable to meet us upon arrival, but provided extremely detailed instructions on how to get in and stash our luggage until we were able to check in. Not only that, but he messaged us the day before we left with all the details of how to get to the airport, and even scheduled an early morning cab ride for us! Andrea says he is not a professional but I beg to differ - he is truly professional and pays attention to all the details. The bottle of prosecco left in the house for us was a lovely touch, too! We loved the wine bar across the street and all the little restaurants in our neighborhood, and walking past the Colosseum each morning and night was a beautiful sight.