There was a bottle of wine waiting for us. We were two hours late due to missed travel connections but the host had his housekeeper wait for us and we were able to communicate our arrival difficulties by texting in advance.
On our first morning we had an issue with the apartment safe because we jammed the wrong key in the lock (entirely our fault). Again the the housekeeper came to our rescue and we had a rather interesting session with an Italian locksmith who came quickly and eventually rescued our passports and credit cards!
Location was very good and close to restaurants. Quiet location. Close to the river and in walking distance of all major attractions.