Loved Cinzia! She wasn't able to meet us when we arrived but her partner Ferruccio was very helpful. He showed us how everything worked in the apartment, got extra bedding for us, and even drove us to a nearby pizza place for dinner. A couple things weren't working in the apartment as well and Cinzia immediately responded to my messages and fixed the issues. The neighborhood was quiet and safe. A bit further from the city center than I expected but only a 3 minute walk to the bus station.