There was great communication from the outset with helpful instructions on how to get there via public transport or on foot. We were met by Joseph at the apartment building who was very helpful and showed us around the apartment and answered all our questions. He was also available to answer further questions we had during our stay and helped us organise a taxi to the train station. The apartment is beautifully decorated and furnished with great artwork and is an oasis at the end of a long day of walking and sightseeing. Once you orientate yourself, it's an easy walk to the tram stop (10 -15mins) or to the Termini (20mins). There are lots of places to eat around the neighbourhood and we felt very safe (as others have said, don't let the graffiti put you off). I would definitely stay here again and would recommend the apartment to anyone who is looking to stay in a typically local environment/neighbourhood. The washing machine is definitely a bonus.