Giorgio was available when we made it to the apartment and showed us around, providing all the necessary info like keys, light witches, etc. The room was a good size and the bed was firm. It was difficult to share one bathroom across three rooms and six guests at times but mostly it worked out. Also, after asking for a mirror Giorgio happily provided a large enough mirror to put out make up on when the bathroom wasn't available. The room faces the street so there was a lot of street noise and the red and green street light flashes in the room at night. It was also rather warm but once asked, Giorgio provided a fan that made a difference. Giorgio was very accomodating when we needed anything and even accepted a package that was being shipped from a previous airbnb location.