My husband, 13 yo daughter and I stayed here for a few nights. Loretta is a wonderful host. She uses Google translate to interact. Very friendly and happy. She is accommodating as well. After a communication error, She picked us up from the train station and told us what bus to take into center to catch the A or B train. She cooked dinner for us one night which was good. The room was small but could accomodate 4 people. We weren't in the room for more than sleep so it was perfect for us. There is a tv in the room with channels in English you have to adjust using the tool button on the remote. I suffer from a terminal illness and I did not know that the hill was so steep or I would not have stayed here as I had a hard time walking the incline but I'm glad we did because we met Loretta. She also has a cat and another who likes to visit and I am highly allergic to them so I had a reaction but I honestly forgot to ask before booking. The bathroom was big and great for personal use. She provided towels and linens. There is also a toaster oven in the room. She also offered to wash some clothes for us which was a big help.