First I wanna notice that the apartment is just wonderful: it's even better than on the pictures, in a very good condition, looks like it has recently gone through the complete renovation, very spacious (especially for Rome) and comfortable, stable and quick WiFi, not just a coffee machine but also good coffee itself, excellent location next to the Termini but not right there so you don't here the railway station noises.

I already stayed at good and comfortable apartments but what impressed me more is Paola's treatment: I had never had a better, more attentive and more hospitable host. Before arival Paola asked me what I needed upon arrival -- even what kind of coffee I prefered! Among other things a bottle of good Prosecco and many Ferrero Rocher chocolate were waiting for me in the apartment finally. As I only booked the apartment the same day as I arrived she didn't have time to prepare the city tax invoice. Honestly, I thought (and I would have been happy) if she took these 10,5 euros as her tips but to my great surprise she sent me the invoice for this tax to my e-mailbox the same day! Paola was not just ready to help with any kind advice of the city but she was happy to to do any effort to satisfy my lack of info -- be it nice restaurants for locals, shopping, sights or whatever. She always contacted me via WhatsApp just to be sure I was OK in the city! But what [positively of course] shocked me most: when I was checking-in, Paola noticed that I had quite a heavy suitcase and suggested several times to help me -- of course I refused the help. But for the check-out she asked her friend (another lady) to come with her especially to help me get my suitcase down. I tried to refuse the help but this time with no success. So everything she did was taking care of me as her guest! I never expected even any similar attitude at a big business and touristic city like Roma where people first of all try to make money on tourists. Very much impressed! E grazie mille!!