The place is great...modern, clean, easy entry, great proximity to Roma Termini. However, they would not respond to questions via the Airbnb app and wanted us to make a phone call instead, which is expressly discouraged by Airbnb. Fortunately we solved both of our issues on our own. Specifically, the room did not have a controller for the air conditioning. We found one in the kitchen that worked, but had we not found it we would have not had a/c. Also, the wifi password they provided in the room confirmation was incorrect, but there was a chalkboard in the kitchen with the correct one.