Really enjoyed our stay at paola's, although we never met her. It was Luca who met us and showed us around the house. He was very patient waiting for us, as our flight was delayed and the person coming to pick us up was also late. There was good communication between Luca and I, always very prompt with answering our questions on the Airbnb app, and asking us if it was all ok. They also ask and give you the option of booking you a taxi to and from the airport, which was actually cheaper to do for the 3 of us, plus booking tours to tourist attractions like the colosseum, and any other cities you'd like to visit in Italy like Florence. I would really recommend booking in advance for the places you'd like to see as the queues are extremely long and I feel like you'd be there the whole day just queuing! Either ask Paola or you can do it yourself, just look online, which I did for St. Peter's basilica and Paola booked the colosseum tour. I used the trenitalia website to book our tickets to Florence and Venice, if anyone wants to go anywhere else in Italy. It's better to book earlier as ours got a bit too expensive because we left it too late.
The flat is very clean and tidy. Plenty of space for me, my mum and my sister. Really helpful too that there are two bathrooms! The location is great! Two minutes away from Cipro metro station, just across the road. St. Peter's Square is about a 10 minute walk away. On one of the days, we actually walked from the flat, to St. Peter's, then Castel de Sant'Angelo, piazza navona, campo di fiori, pantheon, then trevi fountain, in that order. It was very doable, everything is close to each other, and I didn't find it tiring at all, if anyone is looking for an itinerary to do. Plus you could always sit and take a rest at each of those places, and take in the beautiful scenery, which we did!
Really recommend paola's place for anyone visiting Rome.