We very much enjoyed our trip to Rome and that experience was even better with Lorena's help. Communication with Lorena was timely and professional. She offered suggestions on where to find parking, and where to eat, both of which worked well. We pointed out what was a very minor issue for us with the unit and she dispatched a repair person on a national holiday to get it repaired! The place is a healthy 20 minute walk to the Vatican and there are good restaurants and coffee shops less than 100 yards away. We did not spend a tremendous amount of time in the place itself but it was suitable for our purpose which was a fast two day tour of Rome on a trip that spanned from Venice to Positano.