Giovanni was unable to meet us himself when we first checked in but he made sure that his friend that works at the store downstairs met us and let us into the place so that we didn't have to wait; It worked out very nicely. The place was great and exactly as described and the location couldn't have been any better!! We were able to get around so easily and see the colosseum within a minute walk. My boyfriend loved the terrace so that we could enjoy the beautiful weather without having to head outside into the streets. When we come back to Rome, we will definitely be renting this place again. I highly recommend this place to anyone looking for a great place to stay in Rome.