Michela is a helpful, responsive, and understanding host.
She gave very detailed instructions on how to get to the apartment and how to self check-in. She also gave a personal list of recommended restaurants around the area and sights/activities to see while visiting Rome.
She was particularly understanding when we had to make urgent changes to our booking due to personal reasons and we are extremely grateful for that.
The apartment is perfect - it's just down the road from the metro, has a lift in the building, is extremely spacious and comfy, has a washing machine and drying rack, and they even provide detergent which is something no other host I've seen provide.
I would definitely stay here again if I return to Rome and would recommend it to anyone who's looking to visit!