Matteo was very quick to respond to our querries and was very helpful . Although he was not free to welcome us, his friend was very hospitable and showed us around the place and got us familiar with the room and facilities. The room could do with a bit more lighting, though, especially the shower area. There were extra pillows and duvet and we had 2 towels each! There was also coffee and tea and some biscuits. The location is very good. Within walking distance ( 20 mins for a slow walker like me) to many tourist attractions. Thank you for a comfortable stay.