This was my first time booking through Airbnb, it couldn't have gone better. Stefano was helpful from the time I booked to the day of our departure. My mom and I were visiting Rome for the first time, and this apartment was absolutely perfect. Amazing location right around the corner from the Pantheon on a quaint street (I highly suggest trying the restaurant just in the ally next door...delicious!). The decor was simple and comfortable, and the apartment was spotless. Clean, comfortable, good location...what more could you ask for?! Stefano offered a private transfer from the airport for 50 euro. I highly suggest using this as the flat rate cab fare is 48 euro. The driver was waiting for us at the exit from baggage claim and dropped us at the door of the apartment where Stefano was present to greet us. Couldn't have gone smoother. Stefano made himself readily available to us our entire stay and recommended places to eat upon arrival. When we were leaving, my mom accidentally left prescription glasses in the apartments. I texted Stefano, and he sent his girlfriend over within minutes to let us back in. We were fearful this would put a snag in our travel plans, but we were on our way within minutes. Overall, our experience couldn't have been better.