Weren’t able to Check In
Upon booking, communication was fine between myself and the host, however on the day of Check-In he was uncontactable. We arrived to find no key box in the stated location, or anywhere else in the building. The Check-In details provided a number to call if there were any issue, but we got no answer.
Ultimately, after 3-4hrs of searching, calling & messaging the host, and contacting Airbnb, we received a full refund and had to book into a hotel. Around 2am the host messaged back telling us he was out of the country. It was a stressful start to the holiday