Giovanna and her husband are both nice and willing to communicate with me. They are very polite and direct. Everything is just as the photos and description state. Also, their place is very convenient because the train no.8 goes overnight. It is safe to walk alone at night too. One thing you have to be aware is that they have a neighbor which has quite a similar name with Giovanna so I pressed on the wrong button when I arrived the building. It would be better if you phone Giovanna directly.