Ornella is a SUPER host!
We loved the place and Ornella’s attention to details.
She tried her best to accommodate us as excellent as possible: Ornella was kind enough to wait for us with Prosecco and meet us in person (we almost had 2 hours delay from our ETA) at Relax Home.
The Apartment was really clean and we found out that the cleaning service is managed by a internal facilitator, not outsourced.
The bathroom had extra towels, first aid kit and even pain killers.
Kitchen was also extremely well equipped. Ornella insisted to know what type of milk we prefer so she can provide it in advance: lactose free, skimmed milk, animal or vegetable milk?
We really appreciated the good Lavazza coffee, premium pasta, different sort of tee bags, the basil and extra virgin Olive oil and the Cocoa which was just wonderful!! We made hot chocolate each morning and kids loved it!
Besides an usual coffee making machine, there was also Moka machine and premium Lavazza coffee for truly Italian espresso.
For cappuccino lovers, Ornella made available a milk-foam maker.
Speaking about eating and drinking and creating fun memories and enjoying Rome as locals do, Ornella can provide you with personalized services like a breakfast box made of fresh hand made local delicacies and a wide program of services like entry tickets, guided tours and experiences like cooking or art workshops to support you to organize and personalize the stay according to guests' wish and budget, or even the private pick up and drop off at the Airport or the Railway Station and any other help which may be useful to make your holiday as comfortable and memorable as possibile.
Personalised recommendations for things to visit/do with kids were also provided to us. We enjoyed tasty traditional Italian food at nice and welcoming restaurants near Relax Home, under Ornella’s suggestions.
The entire experience was amazing and sure made Rome even more spectacular and welcoming.
We highly recommend Ornella’s places and we are grateful for the passion she puts in offering such a high standard and excellent quality.
We will surely return for new adventures!