The communication between Luca, his associate, and myself could have been less stressful. My husband and I had been traveling from northern Italy for about two weeks prior to our stay at Lucas apartment, staying at various Airbnb's. We have also stayed at other Airbnb's in other countries several times and have never had communication issues quite like this. My husband and I kept Luca up to date as to when we would arrive as much as possible. We were driving from Tuscany, had gotten lost, and roads in Rome were closed due to construction, without a detour. His associate called us a few times while we were on the road, stating that we needed to be at the apartment at a certain time. We tried to make it there, but ran into the aforementioned obstacles. He called us while we were in Rome, trying to find an alternate route to the apartment, stating that we needed to be there in 15 minutes. This added a lot of stress to our vacation. I guess we're just used to hosts being very easy going and having the "we get there when we get there" mentality. Check out was at 10 am, Luca made it imperative that he needed to meet us at the apartment at 955. My husband also asked if we could get a late check out and was met with a passive aggressive remark of "this isn't America".