DONT BOOK THIS PLACE!!!
We booked this property as a family of 5 with 3 small children for one night before flying back home early the next day. The pictures of the Appartment looked bright and homely with a rustic Italian touch.
Communication was good before the booking. I asked about parking and was told of a good place just 3 minutes walk from the property and due to it having a good central location to the Trevi and the Spanish steps decided to book.
The day before checkin I was asked what time I’d arrive so they can arrange with their schedules. I replied 14:00 (which is the advertised checkin time)
We arrived at approx 14:10 with 3 kids, suitcase bags etc and had
To make our way up stairs / lift to the advertised “reception” of the given address. When we arrived it was a while before anyone answered the door. It seemed more of a private Appartment and a lady was confused as to why we were these. She stood in the doorway the whole time and asked to see our booking. She then made a phone call and said the Appartment wasn’t ready and we had to wait outside in a pathway area. She went back Inside and closed the door. 20 minutes later the host turned up to say we needed to follow him as the Appartment was in a different building. So back down we went struggling with kids and luggage following him around for a further 5 min walk in the blistering heat.
When we arrived first impressions of the entrance were all good. Inside the Appartment we were made aware it wasn’t fully cleaned or ready so had to wait. He told us the rules and off he went no sorry or apologies or anything. We waited a further 1:5 hours for the cleaning to be completed.
The Appartment was not like the pictures. It was dark, ran down and rather then having homely feel it felt like student accommodation. The bedding was crisp but the beds were so uncomfortable we couldn’t sleep. They were hard and you could feel the springs. It just has a very cheap, ran down feel about the whole place. Which doesn’t reflect the advertised pictures.
We picked this place and paid extra to stay here compared to other more modern/renovated places advertised or hotels locally due to wanting to experience a real Appartment in Rome.
My advise is book anywhere else. There’s plenty to choose don’t pick this above anything else.