Frencesco was great! He waited for us even though we were late for the check-in. He bought an extra bed for us too! Very comfortable for our group of 7 (including 2 kids). Spacious rooms, except for the kitchen, which is big enough for 4 seated people at a time.
The location is great, close to the Vatican but away from the crowds.
He suggested some nice places to eat nearby, we enjoyed those!
The apartment itself is very nice, with everything we needed. The windows kept out the street noise so we were able to sleep soundly.
Internet worked very well.
The lift works well too, although smaller than what we are used to at home.
Highly recommended.