The host strictly controlled the heat situation. THIS WAS NOT DISCLOSED. Further, she set the control to only allow it to come on for a couple hours in the morning, and a few hours in the evening before bed. She had the thermostat set at 66degrees (19) with a message on it that the guest is not allowed to touch or change the thermostat. The apartment was never warm and actually it also remained cold and damp as well. The radiators in the bathrooms seemed never to be emitting much heat, so they remained very cold and uncomfortable to take a shower or bath.
The apartment was advertised with a fireplace. There were no instructions on how to light it, and when i asked the host, she delayed in answering me, and then gave me incorrect instructions. And then told me the fireplace isnt for heating.
When i told her how cold we were, instead of telling me how to change the thermostat, she replied that perhaps my sensibilities are different than europeans.