If it's possible I'd vote 6 stars each for the hosts and the property. 🌟🌟🌟🌟🌟
Valerio was very kind to meet my husband and I at the property at 8am so we could deposit our luggage at the property. We were to check in at 3 pm. Valerio came back to let us into the property. He waited for us patiently for an hour as we desperately tried to find our way back. Valerio was very welcoming despite the long wait and he took time to give us a few tips on Rome and answered our questions. My husband only then realized that his passport along with driver's licence, credit cards and cash were stolen from his backpack on the metro within the first hour of our arrival in Rome. We're totally devastated and worried because we wouldn't be able to catch our flight to HK in two days time if my husband didn't have a passport! We couldn't speak Italian so it'd be difficult for us to know what to do on a late Wednesday afternoon. Thanks to Valerio who was absolutely brilliant. He quickly offered to contact the Australian Embassy and explained our dire situation to them. He arranged for us to attend at the Embassy the next morning so that we could obtain a temporary passport for my husband. In addition Valerio also offered to contact the Galleria Borghese with a view to reschedule our guided tour for the next morning. We couldn't thank Valerio enough for his generosity in time and hospitality.
As for the property, it's beautifully decorated with all the modern living gadgets (including a microwave oven which we found is a rarity than norm in Italy, an all in one washing machine and dryer, an expresso machine and a dishwashing machine just to name a few!) that anyone could only dream of on vacation. The property is very clean and we felt safe in this neighborhood which is located only a 5 mins walk from Roma Termini!!!! We could reach the Roman Forum, the Trevi fountain, Spanish steps, the Pantheon, the Galleria Borghese and the Colosseum within walking distance.
The hosts also left us a bottle of wine and a bottle of water in the fridge as welcoming gifts. Unfortunately we don't drink wine but thanks to Cristiano and Valerio for their professionalism, generosity and hospitality. They are second to none! Thanks to them we were able to enjoy what's left of our brief vacation in Rome despite the passport saga.
We'll definitely come to stay at the property on our next visit to Rome and would highly recommend anyone to do likewise!
A presto Valerio e Cristiano e grazie di tutto!!!