We met Barbara on site and she even waited for us until 01:00 AM. (We had a late flight) the only set back was paying a 40Euro fee for “late night check in” even thought I paid for the night before. This did not deter us from enjoying the apartment. It was very well kept and VERY close to the metro station. DO know, you will be walking a lot to the main attractions which is what we wanted. You will have more locals living around the neighborhood. There is a fantastic restaurant across the street called “Monti”... I HIGHLY going there and making a reservation any time of any day you are there. VERY local. Otherwise we would absolutely come back. The elevators helped a lot