During my vacation to Italy I stayed in four different Airbnbs, with this one earning the title of WORST. Starters, the wifi did not work and when we reached out to Giovanni at 8 p.m. to resolve he never responded - it said their account reached the maximum data and needed money added to the account. That was strike 1. When showering, I took a Cold to Luke warm shower as we left the Amalfi coast and had walked to the room from the train station - 40 minutes. In between showering I turned the cold/Luke warm water off so reserved water as there were two people in my party. The warm water still ran out in less than 5 minutes. Strike 2. When I went to brush my teeth, there was a leak under the bathroom sink that caused water to flow out underneath. Strike 3. A few of the towels were dirty or stained as well as the pillows on the bed. One of the lampshades next to the bed are broken - the light works but the shade is gone. The left one still has the shade. That's minor really but something to note. The TV doesn't have an outlet close, therefore we couldn't turn the TV on and since Giovanni never responded to our inquiry about the wifi we had nothing to do in the room. There is a church bell next door that bings every so often - day and night. Your on the first floor of the building in a plaza so lots of people walking through. We could hear people coughing, talking to cars driving by to that loud church bell. I will give credit where credit is due. We initially thought we would arrive in Rome by 2 and told Giovanni who waiting at the room. Unfortunately the boat ride from Amalfi to Naples delayed an hour on top of delay at the train station. We didnt arrive to the room until 5:15 and Giovanni met us 10 minutes later. Check in was quick and easy, which after the issues I now understand why it was quick. One more thing to note, the ceiling to get into the room is tight. I'm 5'7 and still had to duck to get into the room so if your tall, that's something to note.