Maria Teresa was very responsive, whether about suggestions for a driver to Sorrento, places to eat in Rome or our problem with the hot water in the morning. It was a nice surprise to find water and juice in the refrigerator waiting for us. The kitchen is adequately stocked if you’re interested in some simple cooking - but why would you be with all the good food in Rome waiting for you. :-) We were glad to have 3 bathrooms but we were surprised at the layout - all 3 bathrooms were together at one end of the apartment. If you’re a light sleeper, there is some road noise and, since the apartment is on the ground level, there sometimes are people outside the bedroom window talking. The apartment was large and offered space to gather as well as “alone space” for 4 adults traveling together.