When we came to stay the sleepingroom itself was very nice and clean but the kitchen and the bathroom were dirty and smelly (full trashcans, rotten fruit in fridge, pubic hair in the bathtub etc.). When we told Francesca about it she however came to fix it partially, gave us some croissaints and payed back the cleaning costs to us. We were happy with this but overall communication about this all was not so good, mainly because of language difficulties from Francesca’s side. We feel like she did not fully understand us and what the problems were despite our good intentions. So maybe it is better to stay here if you can speak Italian. On the last night the toilet reservoir also broke and we had to fix it ourselves. It just felt like Francesca rented us a space which she did not check since it was dirty and also we don’t understand why the toiletreservoir wasnt fixed or checked before our stay there. We gave 3 stars because in the end she payed us back the cleaning costs and gave us the croissaints (+location and interior design of the room is nice). However, we will not stay here again because in some ways it was just too stressfull for a holiday.