I do not enjoy submitting negative reviews. I know we are all still recovering from difficult times, but I feel the management misrepresented the apartment. I had asked before booking if several issues that had been noted in 2019 reviews were corrected and was assured they were…they were not. I wasn’t expecting to arrive at a 4-star hotel, but I was expecting it to be clean and in good working order. I was renting the apartment for three weeks. I arrived 30 minutes before my checkin to find housekeeping had not arrived. There were dirty dishes in sink, dirty/rumpled sheets on bed, garbage in waste bin, A/C filters clogged with dust, wet towels left in washing machine. Housekeeping arrived and worked for three hours. Problems that needed more than housekeeping: grout in the shower was black with mold, the freezer was a block of ice and was unusable, grey throw rug in living room looks very dirty, no hygienic mattress cover and the mattress is stained, the brown couches had several large stains that were covered up with a throw, elevator was down for 4 of my 21 days (4 flights of stairs), one of the two air conditioners was out of service (fortunately there was only one hot week), old food in cabinets, can’t use oven and surface elements at same time (breaker trips), the drapes need to be re-hung because they wouldn’t close completely (sun woke me up). On the positive side the location is good, the management company does respond via text quickly, there is grocery pharmacy ATM and restaurants nearby, it’s a very roomy one bedroom, the doubled panel windows really do cut down on noise, the wood floors were clean and shiny, I did not see one bug in three weeks (excellent!). This could be a nice place if they just took care of these long-standing issues. I hope they do because there is good potential.