Great customer service. I had some items shipped and Antonia’s husband stayed at home to make certain not to miss the shipment. Super clean apartment and great for people with allergies. Location is convenient. We were able to walk to Colosseum, subway and a tram not too far. The only challenge which is not a reflection on the host is that the noise from neighbors and outside is a little too loud to be able to sleep in. If you are a person that gets up early you will have no issues. Aside from that I truly enjoyed the apartment, the location and the host.