Matteo goes above and beyond! He offered to personally pick my friend and I up at the airport for a small charge and unfortunately one of our luggage was lost and he offered to wait at the airport another 1.5 hours for it to arrive. Matteo then drove us to the apartment safely and went a longer route to give us an introduction and tour of Rome. In addition, he highlighted his recommendations and best routes to take on maps for us and had several other recommendations inside the home. On our last night a crazy hail storm came through and we lost power and Matteo kept in contact with us throughout it and contacted other building managers to get the issue fixed. I’ve already recommended Matteo’s apartment to family and highly recommend you stay at his home!