Allegra was prompt with communication - even met up with us in Barcelona to hand us the key. She was very friendly and gave us some tips on good places to try. The apartment is in a fantastic location but be aware: it is below ground level. Natural light does come in from the street above but we could not get a phone signal or data connection inside the apartment and had to go out into the street or courtyard when we wanted to use our smartphones. However we would definitely recommend this place!