The location is great.
The communication is poor and the room although clean is very basic. We ran into some difficulties with the hosts.
When we booked (October 2021) there was no mention of there being scaffolding and a scaffolding mesh obstructing access to the balcony and the entire view. The mesh is a fine mesh and as a result the money which we had spent for the balcony and view was wasted. At the time, there was no mention of the renovation works on the advert and it has only since been updated after we shared our frustrations.
Upon arrival the receptionist explained that the scaffolding had been known about for months and had been up for several weeks. The hosts had made no effort to give us prior warning or an offer of a reduced rate upon arrival. We explained that quite rightly we felt that the advert was false and requested a partial refund.
They advised that we could cancel our 2 night booking but we would only get a one night refund. This would have ruined our visit in rome as we would have had to spend our short time in Rome researching and booking for something last minute at a premium rate. There was also no offer of a discount for the one night stayed. As a result we remained in the room, but expressed that we were still unhappy with the false advertisement and the price of the room. The hosts initially appeared to open to negotiating a discounted rate but have gradually become unresponsive and have left the issue unresolved.
10 days after our stay we are still contesting this and have now involved Airbnb.