The bathroom has quite a few issues. Not enough towel rails and hooks. The water in the larger bathroom (sink and shower) changes temperature drastically from hot to cold at random moments. It wasn't pleasent to have a shower in winter. The smaller bathroom has a very small shower cabin and no shelf to put soap, shampoo etc. Kitchen was very small for 4 people with not enough workspace. Some cutleries and dishes were missing (ie. Knife, bowls, chopping board etc). Wifi also wasn't very good. The heater in one of the bedrooms doesnt work and leaks- it should be looked at. Another disappointment was the lift which wasn't ready by the time I arrived, as promised. Was quite a hassle to bring luggage up the narrow stairs. But the communication with Sofia and Francesca, the warm welcome and the guidebook were much appreciated. If the above issues were not there, I would have enjoyed the stay much more but overall it was ok. The location is good too though can be quite noisy at times (school and trash collectors).