Lia was very accommodating and despite not ever meeting her she stayed in touch and was very easy to communicate with. The location of the apartment is excellent - about a 2 minute walk to Pantheon, 10-15 minute walk to colosseum, and less than 30mins walk to Vatican City. Neighbourhood feels very safe and even though the apartment is central there is no street noise. Only thing to be aware of is that it's on the 5th floor and so there are quite a few steps to get up there!