BE AWARE: there was a problem with the water heater during the week we stayed here (late Aug - Early Sept 2011), so more often than not we had no hot water (first day on, 2 days off, 2 days on, 2 days off). We are still waiting to hear what the refund will be. The cold water in Rome is surprisingly icy, and when you finally drag your aching muscles home, you really want a hot shower. So this was a serious drag. Unfortunately the hosts (Mila manages, Sally owns) have not been forthcoming. Although Mila did warn us about a possible problem on arrival (they should have let us know before we arrived), when we had extensive problems and asked for money back, they changed tack and tried to make it somehow our fault (we must have turned it off; we should or shouldn't have touched the buttons on the electric panel, etc.) (We didn't touch them). Things break - this is fine, what is problematic is the denial. Also, be aware that there is NO CONVENIENT WIFI ACCESS nearby. Mila had told us there was wifi in a cafe around the corner, but this is not true. There is wifi in the (discreet) McDonald's in front of the apartment, but this does not work (never has, according to people in the neighbourhood we talked to) (Not that anyone would want to hang out at McD's in Rome!). There is no wifi in any of the cafes close by, and the cafe with wifi we finally found several blocks away (Dolce Vita) is closed more often than open. If you rely on internet for travel arrangements, work contact or skyping, this is a problem. Also, the hosts asked twice for access to the apartment, for a service person, and for an apartment viewing (we complied - in retrospect shouldn't have). Having said all of this, the apartment is beautiful, as others have said, and the location is good (other than the wifi problem). For us though, the experience was and is upsetting as we still don't know if we will get a fair refund (we asked for 1 1/2 days rent back out of 7).