Alessandro sent a cab for us at the airport. Upon reaching Rome, we met his assistant who gave us the keys and showed us the apartment. There were minor issues in the bathroom that Alessandro personally came and fixed. We appreciate Alessandro's commitment for that. Alessandro gave us a lot of tips for our stay in Rome. The neighborhood is in a central location. It is in a very safe area. The washing machine did a great job with our laundry. We loved the terrace! WiFi worked really well. We loved the beautiful wooden ceiling. The kitchen is well equipped. Overall, a fantastic experience!