Alessio & Giulia were SO sweet and accommodating. We had an overnight flight on which none of us could sleep — we were too exhausted by noon to do any more sightseeing. They gave us a last-minute early check-in, helped us with bags, everything. SO WONDERFUL! And very prompt with our questions. We didn’t know how to run hot water heaters - Alessio responded with in moments to our message! HIGHLY recommend this apartment if you have kids!!! Ours are 11 & 15 & it want too much of a walk into the city for them. Thanks Alessio & Giulia!