Roberto was incredibly helpful, having a list of restaurants, places of interest, and other items for the neighborhood in a convenient booklet for guests. He was there to greet us at arrival and helped us carry our bags up the numerous stairs to the apartment. He also set up a taxi to the airport and was very thorough in explaining the different amenities of the apartment upon our arrival. We can't say enough great things about Roberto! The location is perfect - within close walking distance to tons of restaurants, shops, and bars.
The only cons were the size of the apartment (very small, appearing smaller than the photos, which made it difficult to store our luggage without completely unpacking) and the stairs to navigate to the bedroom (they are made of glass and are very small and steep). Overall, our stay was great!