What an amazing experience from start to finish!! Before we got there Paola offered to coordinate a car service from the airport to the office so we didn't have to navigate Rome with our luggage. Someone was waiting for us with a sign in the airport which is worth the money to start your trip right!! He brought us straight to the office where we were able to leave our luggage as we arrived a few hrs before check in. Paola was friendly courteous and willing to help with anything! We picked a meeting time at the apartment for later in the afternoon and our luggage had been brought over and was there waiting for us! The apartment is absolutely gorgeous and on the 1st floor. It is right in the middle of everything Rome has to offer. There couldn't be a better location! We were 4 people and you could have up to 6 comfortably! We will absolutely rent this unit again, thank you Paola!