From the very first contact Gianluca was extremely welcoming. He was very responsive and helpful in making sure we could find the flat. Speaking of the flat, it was perfect. There was a private bedroom and beautiful bathroom. The space was furnished very nicely and we even learned that the flat has been in Gianluca's family for a very long time. We felt very safe walking around the area, and enjoyed being within a 10 minute walk to the Vatican. We walked to the central part of Rome several times with about a 20-30 minute walk. Gianluca made us feel very welcome and as though the place was ours whenever we needed it. He let us know about public transport options nearby, gave us restaurant recommendations, scheduled us a cab to take us to the airport, and even booked us a reservation for dinner on our last night. I can't say enough nice things about our experience and can only hope we'll be back soon!