I lived in the flat for 4 nights with my friend. In the beginning, we were very happy as the host was very nice and the flat is nearby the metro and has easy access to other places. However, we had a tough time in the following days.
The first night, I used the bathroom firstly and did not clean the floor immediately as I knew my friend was going to clean it shortly after use like usual, but this brought me the first trouble. The hostess began to complain and do cleaning in my presence to make me feel guilty and embarassed, the host said sorry to me as he forgot to let us know where the mop was placed in advance. From then on, we were very careful not to leave a single drop of water on the floor, the basin and the kitchen after using. In fact, we both care cleanliness, we feel unhappy to be wronged.
The second day, we bought a small piece of beef to cook by ourselves, we had olive oil ourselves, but thinking the flats all provided cooking stuff, we used the oil (just a little) and caught sight of by the hostess, to our greastest surprise, she was very angry and argued with us repeatedly for at least 3mins although we said sorry again and again, my friend was frightened nearly to tears. We felt wronged as we were not informed of the situation, we are not beggars, no warned, no fault, she should not have insulted us like this.
From then on, I found she took all staff away from the bathroom as if we were thieves and for one or two times, when I went out of the bathroom, it turned out that she was waiting outside, which really frightened me.
We have been out travelling for near one month and use airbnb for booking flats each time, we are thought highly of wherever we go and get along very well with all those bosses, I can provide screenshots if needed.