Luca met us in front of the apt and explained how everything worked. We felt welcomed in Rome immediately.
He showed us in the map how to get to places and he knew where the mobile store was since I needed a local sim card.
The apt was clean and felt like we were coming back home every night. The ac was a plus because it's very hot in July and helps drown the noise kids make late at night, although the apt was naturally cool. He had earplugs but we didn't need them, the ac is enough white noise. Best neighborhood to stay in Rome.