The interactions I had with Luciano was very professional. The flat we stayed in was very comfortable, clean, and in a great location. The neighborhood was great, and right by the metro that led to all major areas of Rome. Luciano was very accommodating to our travel needs in terms of checking in early if we needed to, as well as extending our check out time if we also needed that as well. Additionally he provided suggestions on where to eat and places to see which was very considerate and kind of him