We were met by Elena when we arrived at the loft. Elena was extremely efficient and very pleasant. Unfortunately there was an issue with the boiler which she managed and ensured that it was sorted next morning. The loft was perfectly situated for our weekend. Even though Trestevere is a busy, popular area the loft feels very secure and quiet at night. Visitors would need to be conscious that is no ensuite bathroom and therefore guests need to come downstairs from the bedroom.