Joseph was very punctual. We had no problems with check-in and departure. He was always in touch by e-mail or phone. Apartments higher class. Located a few metro stops away from the Vatican City. Walking to the metro stantion takes 10 minutes. Near the bus stop and a supermarket. The apartment is really in the photo. Fully equipped kitchen, spacious room with a good repair, two balconies. The apartment has all the information for visitors of Rome, with a map of the tourist center and restaurants are nearby. We really liked this place. I recommend this apartment.