Our stay in Monica’s apartment was one of the worst experiences we have had with Airbnb. I would not recommend this apartment.
We had booked 21 days in the apartment but left after 3. When we arrived we noticed the property has two internal windows that look directly into a shop below. These two windows have see through blinds on them. One of them looks into the second bedroom and the other into the living room ( zero privacy ). We asked the owner to provide some blackout curtains for privacy but they were never provided.
The air conditioning in the living room was not working so we asked for a couple of fans to compensate for this and after constantly msging her to provide one we finally had one that was broken and provided 2 days later at 10pm when we were all asleep.
The WIFI in the apartment only works in the living room and does not work in the kitchen (where the table is set up for a working station) or the bedroom.
Checkin was adequate though not very friendly. Maybe because we were 45 minutes late as our flight was delayed and our bags were lost by the airline (msged her to confirm both straight away and also out of our control).
Communication was poor throughout the 3 days. Constantly having to chase them about these issues, the lack of privacy and no place to come back and relax really ruined our first 4 days in Rome.