Paola was very nice letting us drop off our bags early at 11:00am. We explored the city but were exhausted from our 15 hour travel day and wanted to rest but the cleaning crew was not done until 15:30. They were very thorough and the place looked and felt clean. The place is smaller than it looks like in the pictures but the balcony patio/terrace is amazing and we spent a lot of time on it. It was always easy to use the lift to get up to the the 4th floor apartment but it only holds two people. The location is great for walking the city and you could just eat at the restaurants that are in the connecting alley and be satisfied.