Francesca’s apartment was mostly very nice and we really enjoyed our stay.
The location was absolutely excellent - less than a five minute walk to Piazza Navona, and walking distance to all the main sites in Rome. The street it’s on is a lively street, with nice restaurants/ice cream bars/ shops. We felt very safe and the noise levels in the apartment were very low with the windows closed. The air conditioning was excellent and kept us cool throughout our stay.
The apartment itself is well sized and had all the amenities we needed. It’s nicely decorated and the view from the window is pretty.
We had a couple of issues whilst there - when booking the apartment we requested the sofa bed to be set up for us, which it wasn’t and there was no bedding for us to set it up ourself. The bedding on the main bed also had some stains on it when we arrived. However I texted, and Francesca immediately made sure the issues were resolved the same day. Also when the electricity went out Francesca talked me through how to fix it and the issue was solved straight away.
I also asked Barbara (I believe Francesca’s assistant) about the bathroom lock not having a key and was told she would ‘tell me about that later’ and I never received a response about whether there was a key available. I didn’t chase it up as it didn’t bother us, but maybe if there were two couples staying this could be an issue as you cannot lock the bathroom door.
A few things that could’ve been improved: We were only given two rolls of toilet paper for an entire week so had to buy some more ourselves. The apartment was mostly very clean but there were a few issues: the aforementioned stains on the bedspread and the shower head had so much limescale on it that the water just shot up into the air and never reached your head, so we had to clean that ourselves.
Finally it is worth noting that the sofa bed is not particularly comfortable and you can feel every spring. But if you are only using the main bed this obviously won’t be an issue.
To summarise: the apartment is very nice, the location is PERFECT and I would happily stay again, but there were a few issues which I have detailed here. Thanks again to Francesca for a lovely holiday.