All the way from home to the appartement we had frequent contact with Andrea. We pleasantly got answers in short term. Even though we were early the house was neat and tidy ready. We felt welcome and it was very aware that there were a number of public transport passes for us laid out. There was a metro station and bus stop just around the corner and connection to the center was neat and within minutes we were there. The area was quiet so we had all the rest we needed.