Received the incorrect code for the key box, when I tried to reach the host they did not respond for over an hour because they were on a flight. (There is a good pizza place below where we waited on the response!) Once we were in contact he sent the correct code and said he would refund us for the night (we were only staying one night so this is quite generous). The room is gorgeous. I'm sad we were staying for only one night because I loved the location and the accommodations. We would stay again in the future!