Sergio was pleasant to deal with. Check-in was very easy and he took time to discuss the area's attractions. The place is large and easily fit our party of five. There is room for more! Having a large family/living room was a huge plus and the bedrooms are big as well. It is in an older building but it is appropriately decorated. It is true to the pictures shown. The location is fantastic near Piaza Navano and it is easy walking to all of the Rome attractions (Vatican, Colloseum, Trevi, Pantheon etc...). We all felt very safe in the area. Would use again.