Karina was the contact for our apartment, she was amazing, so easy to work with, super communicative, extremely nice. We had an issue and she dealt with it immediately. The location is unbeatable, a large apartment. A bit outdated but comfortable for a large group. We had 4 kids with us and the kids room had toys and a bunk bed which was great, but clearly the toys were not looked at as my 4 year old son found a sharp 4 inch pocket knife mixed in with the toys. It was open when he grabbed it to play with it. Fortunately he is ok but a little scary.