We contacted the host when we get on the train but we still waited about 20mins to move in. The room is smaller than we expected and two single beds are in the same room with the double bed which didn't show in the pictures. What's more terrible, there is no quilt on one of the bed and the excuse is that it's taken away by last guests. But this should be solved before we check in! Why didn't the host prepare enough quilts for four guests before we check in? When we are ready to go sleep and find no cover, we contacted the host but he said we need to ask for it earlier! We finally use three sheets as the cover! It's such an uncomfortable experience! We have paid more than 100pounds this night but the service is so bad! We will never choose this apartment again!