Lucia and Carlo were at the apartment to greet us when we arrived. They were incredibly friendly and helpful and there were so many nice perks - maps and guides, a bottle of wine, a homemade tart, some pasta and sauce for a dinner in - it felt like home immediately. The apartment was perfectly clean and there were a bunch of fans available to use. The location was amazing. Very convenient to everywhere we wanted to go - Vatican, Campo de Fiori, etc - and in Trastavere there were tons of great little places to eat and small shops. Lucia and Chiara were incredibly gracious and allowed us to leave our bags for the afternoon. When we came to pick them up we met Chiara and she was also extremely friendly and nice. Overall, this was a wonderful experience and we would always choose this apartment if we can!