Lele was superb with his fast responses to my many questions via text and email before we arrived from Florida, USA. My sister, my mother and I felt like Yuri and Leonardo and Lele were family. Mom hugged them. Mom is 76 and this may be her last trip to Italy to see our relatives. The apartment location, the terrific style and the ease of being in a "home away from home" was perfect! Mom cant walk too much so it was comforting that she could relax in a beautiful enviormwnt while my sister and I explored Rome. We will come again and stay here again and again.