That was my first experience within Airbnb and I must say I love it!!!!!
The communication with Gloria was great and she sent all informations needed before our arrival. I have told her that we should arrive around 11 am but infect due to transport delays we arrived at 1 pm and for my surprise she was waiting outside her office window calling my name (probably she thought that I was lost and decided to keep an eye) - that's was brilliant.
She led us straight to the apartment where Gloria and her husband gave us once again all the informations needed about the area, info about the apartment etc.
the most impressive thing is the folder that they keep inside the apartment containing info's about transport, important numbers, local map with shops etc (I was just thrilled when I saw it - very professional and absolutely incredible).
Gloria was very kind also to print out our tickets for the Vatican museum and as she works on the 1st floor she is around (office hours) which makes you feel a bit more comfortable specially with you have an emergency and need some local help.
I strongly recommend Fricicco di Luna for anyone looking forward to a nice and pleasant accommodation while in Rome!!!!!!!