First the good:
Beautiful property! The place looks amazing! Bed was comfy, bathroom and spa looked (more to come here) amazing. Decor was nice… 10/10!
Now the not so good:
I was asked for my arrival time 4 days in advance as I assume they manage many properties and try to schedule their time appropriately. I had an estimate based on my itinerary… but things didn’t go according to plan. I got out late… and there was weather that slowed me down. I communicated with them 4 hours in advance that things were behind schedule and that I would be latter than I thought (they asked for my arrival 4 days in advance). I constantly communicated with them as GPS gave updated ETA. All seemed good on their end… until the weather pushed me back (1 hr). I received a curt reply from the property manager about being late. I was 2:45 late. I think that’s understandable that they were frustrated, but I cannot control weather or traffic. All I could do was communicate - which I did.