Our flight arrived past the set check in time and she had no problem meeting us a little later to accommodate us. Throughout the stay she constantly was checking in to make sure everything was okay with room and to see if there was anything else she could do for us. On the day we were checking out our flight didn’t leave until the evening so she kindly held our luggage until the time of our flight. Our flight then ended up getting cancelled and we had to rush to the airport to catch an earlier flight back. She answered extremely quick and immediately met us to give us our bags at a much earlier time than we had planned for. She offered to help us if there was anything she could do to help with the situation. I was so grateful to have someone so responsive and dedicated to her renters. Without her help we would have missed our earlier flight back. I highly recommend this location and host!