Pros: Great location in the Trastavere district. Great restaurants, gelato places and coffee shops around. Nice outdoor fruit and veggie market each morning. Spacious apt. Nice kitchen if you wanted to make some meals in the apt.
Cons: 1. Person letting us into the apt and showing us around only spoke Italian, and we only speak English. Had to go through the owner who was 7 hours ahead of us (diff time zone) to speak to the Italian woman showing us around. Very difficult to communicate this way. 2. We had issues getting in and out of the apt due to the many keys we had, and the Italian speaking person not really showing us what to do. We could not get back into the apt using the keys we had, and had to find someone in the building to show us how to use the key. This took us about 20 minutes. Told the owner about not being able to get in to the apt, and she didn't seem to care whether we got in or not or that figured out the lock. 3. Internet was not working due to the owner getting a new router. Italian speaking person couldn't tell us what was wrong with the router. She offered a SIM card but we were unsure how to use it with an iPhone and we would have to give it back. So we went without WiFi for about 2 days until it started working again. Apparently service was down due to snow as well. However, businesses in the area had no problems with WiFi. 4. Shower is TINY!!!!
Overall: Booked the apt the night before my early arrival the next day so it would be available to us when we got to the apt. Told owner we would be at the apt at 10am, but we got there early - around 930am. This was a problem because the Italian speaking person dropping off keys was told to come at 10. HOWEVER, she didn't come until 10:30. Waited an hour to get let in. Owner refunded me 35% for 1 night ($40). Not sure if this was really a compromise but at least she offered something without me asking.