Gael was super nice and communication and check-in was great. This airbnb is definitely a hotel style as stated in the listing. The air conditioner was on constantly but barely cooled the room. It must need to be repaired. We stayed here one night before catching our connecting flight back home. If you are staying in Rome for more than a night or two there are far superior airbnb options. If you are a budget traveller or don't care too much about the airbnb amenities, this place is adequate.