We had a great experience visiting Rome and Adele's apartment made it better. She was very friendly and helpful. The apartment was great, clean, and comfortable. We arrived early and she allowed us to drop-off our luggage at the property three hours before check-in time. We were a group of seven people and there were plenty of towels, pillows, sheets, and everything we needed for a great stay.
The only impasse we faced is that the building elevator broke down that evening and when we left, we had to carry our luggage by hand three floors down. That’s obviously not her fault! Things break down and could have happened anywhere, in any building.
Thank you for a great experience!