we arrived around 1:30 am because of our flight schedule but she was willing to stay up for us, which was very nice of her. The room was clean, the shower and the wifi worked well. She was always home and the dog barked a lot every time we came in at night. she was very particular about having the copy of our passport and visa and took a long time to explain anything but we worked it out eventually. She is very caring person and she means well.