Gabriele went beyond his call to be gracious, friendly, and helpful. He even accompanied us to a doctor when my husband needed medical help. He recommended a great restaurant that was off the grid for tourists. At the end he helped us with our bags to get to the train station.
The place is newly refurbished with vaulted ceilings, dimmer lights (some with colors!), and a fully equipped kitchen. The bathroom was great with many spray options in the shower.
Gabriele has an eye for detail and thinks of every way to make you comfortable.
I would definitely go back- especially because he is someone you could absolutely trust if anything went wrong in Rome. He's on call 24/7 and genuinely cares that everyone and everything is in tip top shape.