Venere gave clear instructions about how to find the flat which were very helpful and we arrived without any trouble. Venere met us at the flat when we arrived, we were a bit early so she showed us to a nearby cafe which was a lovely spot to wait at. Venere made us feel very welcome and gave us some recommendations for nearby restaurants. We tried two of these and they were very good! We really enjoyed staying in Pigneto and found it quiet during the day but with enough night life to mean that we didn't have to travel into the city in the evenings. The flat is lovely and very well equipped. It's in a great location. We were able to catch the bus directly to the Colosseum and the journey to the Vatican was easy too (not to mention cheap - 1.50 euro). Would recommend staying here to anyone! Couldn't fault it!