Amazing customer service!
The communication was great before the check in and after.
There was a self check in (like in a lot of airbnbs), with very clear instructions with codes and directions. It was the first one I've ever encountered that was clear and I managed to get in smoothly.
I couldn't have asked for a better location, walking distance to the Vatican, Castel Sant'Angelo and so many other beautiful areas.
The only thing that I'd improve is the state of the furnitre, in room there were a couple of chairs that were ripped and not in great condition.
Nonetheless I'd totally recommend!