With regards to the communication prior to arriving in Rome, Massimo was extremely prompt with his replies to my queries. When we arrived at the apartment, we were delighted to find it extremely spacious and very tastefully-decorated. Massimo had ensured we had everything we needed, from guidebooks, a kitchen with cutlery and crockery, to even a little binder containing little nuggets of information on the apartment, getting around Rome & even our neighbours. Throughout our 3 days in Rome, Massimo was extremely easily contactable & checked in on us to ensure all was well via text. When we couldn't figure out the washing machine, he offered instructions & came down personally to check on it when we were out as well. He also helped us arrange for a driver to bring us to the airport on our last day as it was cheaper for our large group to do so anyway.

The apartment's location is very ideal as it is a mere 5 minute walk from the train station Colosseo, and in fact it is possible to walk to most other attractions if you would like to stretch your legs (The Vatican is a little far though, but it's really easy to take the train there) - our walk home from the Trevi Fountain one night afforded us with the gorgeous image of the Colosseum lit up at night. There are several restaurants, cafes and bars nearby, and a big bonus for us was the Carrefour right next door.

Perhaps the only very small complaint we had were that with 7 people, we ran through the toilet paper very fast & by the third night, we were out. As I didn't want to disturb Massimo on Good Friday, I just popped down into Carrefour and bought a few rolls so it wasn't much of a problem at all.

All in all, we agreed the apartment was the best we stayed in during our Italy trip and I would love to stay there again should I come back to Rome.