Michele was always available to deal with any issues we had at pace and always willing to help. The flat was a 1 bed flat with separate living room, bathroom and kitchen and was nice, clean and spacious! It had everything we needed too in the flat and a lift to help with the suitcases which was great. There was WiFi in the building but no portable WiFi was given as advertised though. Also the tv was a tab bit tiny (like a desktop screen) and had no English channels sadly, but otherwise the flat was really good.
Location too was great and most things were 2 mins to 10mins away - Trevi Fountain 2mins, Spanish steps 10mins and the Dome 5mins. Lots of shops and restaurants also 5mins or less too so was very centrally located to most things. Really ideal location!
Overall we would definitely recommend this flat should you be staying in Rome and need a central 1 bed flat to stay.