Caren was very responsive to all of my questions. She provided all the info needed for check-in and instructions on paying taxes that were not included in the Airbnb price. That was a bit of news to me but know that often that’s how it works. The location of the listing is great - really convenient near the Spanish steps, restaurants and all the great shopping in Rome. There’s a carrefour express a couple blocks down and lovely cafes and juice shops that are great for morning breakfasts or an afternoon snack. The listing itself felt like a party pad. There was nothing wrong or bad, but just funny when there’s flashing colored lights and mood lighting. The amenities (like the hot water bottle) needed more cleaning. But the listing was clean and it had all the necessary items. Would have been nice to have extra sets of things as my son needed an extra blanket but that wasn’t something they provided. There were a lot of light switches so that was a bit confusing. Though caren was kind enough to send us videos of how to operate it but we still couldn’t quite figure it out by the end of our trip. It was just a bit of trial and error. The building itself had an elevator which was great so we didn’t have to carry our luggage up and down the stairs. In the end, it was all good and we had a fabulous time. Would stay again if only for the location!