Federico was really helpful and quick to respond to messages - our flight was delayed and we had arranged a pick up through him, but he sorted it out quickly with the new arrival time and was very patient. We also forgot to ask for the sofa bed to be made up, but again, he arranged for the cleaners to come the next day and set it up for us. The apartment is in a fantastic location, a few minutes from the Vatican, on a street with a good selection of restaurants. It's quite a big space, with two bathrooms and a small, but adequate, kitchen. The only thing to note is that one of the bedrooms doesn't have curtains and has a street light outside, and the other has gauze curtains so it doesn't block light - if you are sensitive to light this may be an issue. The apartment was clean and Federico provided maps and information about the area. We really enjoyed our stay.