This is a stunning, spacious apartment in a great location however when issues were addressed with the host they were not easy to deal with. The bathroom smelled very damp which spread throughout the whole apartment and the shower was not very clean. The boiler broke on day one of our three day stay leaving no heat or hot water, these things happen and ordinarily we wouldn't be very fussy customers but the host was very quick to pass our complaint off to air b&b to deal with and asked us to spend day 2 of our trip finding alternative accommodation, offering no compensation other than the 20% air b&b cover with their insurance.
As this was our long-awaited honeymoon and we were travelling with our baby we opted not to waste a day finding another place to stay, packing up and moving. We stuck with cold showers and a trip to the local hairdresser for a wash and blowdry but felt the lack of compassion or understanding from the host was not a good level of customer service.