No hot water. I stayed in this Rome flat for four nights. The flat is clean and appears to have been recently decorated. However, it does not have hot water. During our stay neither my wife nor I showered because the temperature of the shower water was only just lukewarm and it took my breath away on the occasion when I stepped under the water. I ended up boiling the kettle in the kitchen and washing in the bathroom basin. I asked the flat owner Jacopo to find a solution on three consecutive days. He came to the flat twice to look at the water heater but he did not provide a solution. On the second visit to look at the problem, Jacopo and I both tested the water with our hands. As mentioned, the water was so cool it cut my breath when I tried to take a shower but Jacopo insisted the water was hot enough to take a shower. Jacopo then said he could not fix the problem during my stay and also asked me why I was upset. I told him that hot water is a minimum service I expect when I pay for an Airbnb flat and that he was not providing this service despite the description of his flat which says it "offers all the comforts of a modern house." Jacopo told me he had only just discovered the problem from the previous guest but comments on the Airbnb site show that another guest had found the water temperature problematic several weeks before I arrived, which suggests it is a longstanding problem. This is a pity because the flat would be fine if it had hot water, but Jacopo gave me the impression that he didn't think there was a real problem with the lack of hot water.