Well I'm looking back on my stay in Paola apartment with mixed feelings, the place, its position and atmosphere are very nice, my personal experience with Paola is ov a lesser quality.
When we arrived although clearly stated she didn't remember that I was traveling with my daughter and hence the apartment wasn't prepared for "two singles" this not being aware of what is hapening was reflected in a much more serious matter.....
When I booked the apartment, the dates were wrong I booked from the 25th until the 29th of February.....5 minutes after my reservation I realised that the flights I booked were different than what I had been looking into the day before.
So immediately I wrote to Paola that I wanted to move the whole reservation 1 day so from the 26th to the first of March (5 minutes after my booking!) She asked me to ask Airbnb to change the reservation..... This for some reason didn't work.... So then I asked what shall I do? Her answer was black on white: DON'T WORRY I'LL REMEMBER. .....
So you can imagine how big my surprise was to be asked to leave on the 29th.....She was hiding behind Airbnb saying it was their mistake....no apologies for the fact that she clearly wrote this to me....Airbnb were very helpfull they took responsibility.....!!
So one day ruined of the short time we had......by having to move to an other place packing everything and taking alone care of your 14 year old daughter....
Thanks Paola!