Susanna was a delight to work and communicate with as our family planned our stay in Rome for a few days after a great 7-day cruise in the Med. She helped set up guided tours of the Colliseum and Vatican with a great tour guide, Dino, and also helped arrange for parking our rental van in a private garage across the street. The lunch on the river she arranged for us, shortly after our arrival, was very relaxing, not to mention great food. Susanna rearranged her schedule to meet us on arrival, after we made a wrong turn and arrived almost an hour later than planned. She was an extremely wonderful host to us during our 3 days in Rome. She even brought our daughter a nice little pastry for her birthday celebration as we leaving to go home.