M+A were away but they arranged for a friend to meet us at the apartment. She was very helpful. M+A have good written instructions suggesting local facilities including a great value trattoria and a supermarket very close by. The house was very well equipped with everything we needed including extras in the fridge and freezer and was also nicely decorated. The Moroccan-style(?) shower was not the easiest as the warm water temperature fluctuated but we got used to it. Having the washing machine was very helpful. The aircon units are portable units so M+A's friend advised us to keep windows open for the warm air outflow pipe. Of course, this also lets some of the cold air out and noise in. So not quite as good as fitted aircon units. But the home was very accessible to the Colosseum and other parts of the city by public transport/hop-on hop-off bus. Thanks Massimo and Alessandra!