Francesca was really nice and her place is literally steps from the Trevi fountain. Unfortunately the shuttle service she offered did not communicate with us. They had reached out early in the day to see what type of vehicle we would need. We responded promptly but ended up waiting for over an hour after we got our luggage before we finally got ahold of someone. At which time they told us to just take a taxi. We were really nervous because it was late and we didn’t have any check in information from Francesca and she wasn’t answering. We ended up getting it from the shuttle service luckily! Sofa bed was really comfortable, main bed not so much. Great location and nice people overall.