- Paolo was a great communicator with quick replies. Was very on top of coordinating arrival.

Unfortunately the rest of the experience wasn't as great...

- Requested info you might not have if you're on a backpacking trip. i.e.: exact time of arrival at least a week in advance

- Was uncomfortable that he requested to take a photo of my passport, though I did offer to provide the #'s he needed. He raised this voice about this and wasn't pleasant to deal with after that. Needed to leave for another check in so my orientation was quick.

- This studio is in the basement. The windows are very high up and you need to stand on a chair to access them. The air is damp as there isn't much circulation and the rooms feels moist.

- There was a lot of overhead with staying here. Many unexpected cleaning / maintenance tasks to be done prior to checking out (removing sheets on bed, taking out trash, cleaning kitchen, etc.). I was under the impression these are included in the fee.