Gianmarco was very quick to respond to all inquiries with very good information. We ordered the hire car from the airport which was waiting for us at arrivals. We were taken to the apartment directly and were met by Christiano a friend of Giamarco's. Christiano was very helpful and explained about the area and the apartment and neighbourhood. We were able to walk everywhere and didn't need transit or taxis. The apartment was perfect for a family of 5 and very clean and well kept.