Communication and check in instructions were non existent. After some difficulty, we found the building, rang the call button many times but no one answered. We were worried we had been scammed as we took the risk to book this place with no existing reviews. The room was VERY clean and sufficient as it was a good value for what I paid ($89) - and great location.
The reception was not accommodating on our last day and refused to hold our luggage after we checked out so that we could grab lunch unencumbered.
In all, I would re-book/recommend if this listing was the same price as I fully appreciated the value considering the cleanliness and the proximity to Termini Station.