Tom was a great host, and communication was smooth. He provided some wonderful recommendations of where to eat and cool places to see, as well as booked us a private airport pick up and drop off. This made things so easy. The location was perfect for us. The coffee in the room was a great extra touch, and much appreciated. The bed was very comfortable. As previous reviewers said, there are a few flights of stairs to climb. No problem for us, but me mindful if your group includes someone with mobility issues. Will stay here again if back in Rome!