Silvia was very responsive to e-mails and gave excellent directions on how to find her place. She was very gracious when we arrived a bit late and walked us through everything we needed to know once we got there. The apartment is great and immediately felt like home! Everything we needed was provided and there were even a bunch of travel books and restaurant recommendations that other travelers had left. The place was clean, quiet, and close to everything we wanted to see. Thanks again!