Marco's friend, Laura looked after us during our stay. She helped us out with a prompt check-in and even helped us with our luggage during checkout. She was fabulous throughout, with a complete briefing of all the key tourist sights and other less known places. Our 3 nights stay here was the best in our entire Eurotrip. Highly recommended - book without hesitation. She also helped us with a cab to the airport via her friend Marco, who was also amazing.