Unfortunately, we never got to stay in the apartment. When we arrived at the address, I was told by Francesca, who takes care of guests, that the bad news was the flat had no hot water and heating. She said she had been at the flat since the morning of our arrival (31 Dec) with a plumber trying to sort the issue, but the situation could not be solved until 2 Jan. We were offered either 50% refund if we still decided to stay in a flat with no hot water or heating, or to be hosted in a 3 stars hotel on the parallel street ( Hotel Ivanhoe) at the expense of the host. Of course we choose the hotel, which turned up to be OK (we didn't have hot water on the last morning and we had to pay the city tourist fee). On the day, Francesca was helpful and clearly embarrassed by the situation. But I have not heard any word from the owner during our stay on why things were not checked beforehand or an enquiry if we are fine. I would strongly advise her not to advertise the property until the issue with the boiler is sorted, as I noticed on the review that the November guests had the same issue (we had already booked since October). Otherwise, the location was amazing - 10 minutes walk to Colosseum, great weather and a lot of nice memories.