Host - We communicated with the host via email and text messages. It was quite difficult to communicate with Laura. We hardly ever understood each other. We had to ask other people in the locality who spoke Italian to translate it for us. She was not quite responsive when we had an emergency. Although Laura is the host, it seemed like her son takes care of handing over the keys and he does not seem to have much information. At the arrival however, the host was communicating and making sure it was fine - we arrived at Rome really late, because we were stuck in Pisa with no rental car. It was sweet of them to be awake that late and help us with the arrival process. They even helped with the parking areas.

Listing description - The design of the home is fine, but it is poorly maintained. It had not been cleaned throughly since the last time the apartment was rented out on Airbnb - the bed linen was not fresh, the bathroom was very superficially cleaned and the floor was dusty and dirty. This said, the design of the home does no good.

Neighbourhood - The location of the house is central, but not in the best of the neighborhoods.