Loretta is incredibly kind. We had a problem with our rental car and Loretta spent much time helping us to resolve the problem. There were fresh flowers, fruit and snacks available on arrival, which was a lovely touch. The flat is well situated for the airport, unfortunately the bridge between the apartment and the airport was partially closed for engineering inspections and this delayed our journey both to and from the apartment. It's a good "crash pad" before and after flights and Loretta is a fabulous and kind host.