This AIRBNB deserved more than 5 stars. From the time of booking, Nicoletta & Francesca had great response time with answering all my questions, to setting up car service from the airport and at checkout to the train station, offering a multitude of services and tips, to the amazing greeter, Barbara, who communicated perfectly, was super friendly, gave me her number for any questions or concerns during my stay. The place itself was exactly as pictured and described. Clean, ample, modern space. AMAZING view of the Piazza Venezia! We traveled a couple and two teenagers. Each sofa pulls out to a full pull out bed. One full bathroom and one half bathroom. Kitchen with all the essentials, and an easy to use washer (no dryer). We loved the city feel and this apartment had it all. You do hear ALL the sounds of city life- so if you are looking for quiet, peaceful, then maybe not the place. EVERYTHING was easy to walk too... many restaurants and shopping just a few steps away. We will be back!