I stayed here with my family for a long weekend trip. Communication was brilliant. We booked the private hire as there was 5 of us and it was not a hassle at all. Despite our flight being delayed (which ended in late check-in), Daniela and the team left us a lock box with the keys and it was all pretty straightforward. Even recommended a lovely restaurant which opened until late! Lots of local amenities, public transport is convenient. Would recommend this place for anyone coming to Rome!