We did not have the opportunity to meet the owner Annapiera, because the rentals is managed by a rental agency. Our main contact was Paolo with whom we corresponded exclusively via email. He was very responsive before and during our stay. Although we appreciated the central location and the cleanliness of the apartment, we have to give mixed reviews. The front door of the apartment actually gives access to two separate apartments: this apartment and another rental (and this explains the fact that the bathroom and living room are a bit cramped). As a result it is necessary to open (and lock) the front door as well as a second door. This was not fully explained to us by the person who greeted us and as a result we had a bit of fright the following morning when we heard someone opening the first door. In addition, the fact that the original apartment was split in two also means that the heating thermostat is shared by both apartments, which was also not explained to us. Upon familiarizing ourselves with the apartment and its equipment, we noted that there was nothing to make coffee with, that there was only one electric hotplate and that some of the pans did not function as they were not of the induction type. We reported this to the person who greeted us but she was not able to find a solution. Fortunately, Paolo kindly resolved this issue the next day but providing a small machinetta and an induction plate. In conclusion, the apartment is conveniently located and clean with very functional (IKEA type) furnishings, but I would not recommend it for those who, like us, had hoped to do some cooking and generally prefer apartments with some charm. In addition, despite the well insultated windows, the noise from the heavily trafficked via Cavour is quite intense and the mattress probably should be replaced with a new one, hence light sleepers might wish to consider another place.