We have been extremely disappointed by this flat and do not recommend it at all.
On the negative sides:
- the apartment is shabby: everything is very old, lots of stains and scratches on the walls everywhere, kitchen is so ill equipped (no dishwasher!!! And no kitchen towels, no sponge - old and unusable pan or fried pans with lots of scratches…), no carpet in the stairs but just dirty marks of the old one, towels that even a 1-star hotel would beat, some even with stains, no bed lights, etc., you need to go outside the flat to switch heating on and off, shower head in the main bathtub has so much scale it does not really works, etc. The apartment is much much worse than the pictures pretend it is.
- the apartment was disgusting. We were told after we complained that Covid had made cleaners unable to come as planned before but 1- Covid is supposed to put constraints on iflat to clean the apartment better than usual and the iFlat agent that welcomed us clearly didn’t check and did not care at all when we made remarks (he only cared about collecting the late arrival fee) and 2- even after cleaner came back after our 2nd night the cleanliness was still far from great. Don't ever look under the bed or the sofa; this is a forest of dust. The sofa was so disgusting that we covered it with whichever blanket we could find. Dust on the book shelves, on the side tables, no clean steps to the 5th floor. And then you doubt everything especially as there is no dishwasher and you wash the dishes before first using them
- the apartment is completely empty (really!); you have nice soap/shampoo and that is it.
- this is run by an agency and it makes the above even more without excuse;
- the agency has ensured the cleaners came another time and has organised the taxi from and to the airport. But questions on how to switch on the TV went unanswered, same for complaints about the pans, the towels. Matteo is certainly a nice chap but all the owners we have had in previous AirBnBs were so much more helpful and responsive
- the first day, someone from Iflat came into the flat without us ever giving permission
- it's super expensive. So you have the feeling you really are the cow being milked on and on.
On the plus sides:
- very big apartment
- amazing location just 1' from Piaza di Espana
- 4th and 5th floor so quite a bit of light in the flat (except the living room) especially on the 5th floor
- good water pressure and temperature in the shower
We have always liked very much or loved the AirBnB places we have been to in the past as you can see by our other reviews (and we must have rented 20-30 places between AirBnB and other platforms) and this one is the first time we were so disappointed.
We would not only avoid this flat but any other one advertised by Iflat as well.