Positives: Amazing location and newer furnishings. Good communication and warm welcome. Negatives: No home manual. Very noisy (window in living room needs insulation) and some of the fixtures were damaged (cabinets would not shut), only 3 mugs and only 3 glasses, sofa very uncomfortable, bedroom was missing top/flat sheet and only had comforter. Balcony in the bedroom was a joke - filthy and disgusting - water dripping from roof. Strange in bedroom shower with color changing lights -no privacy. No shelf in main shower to hold shampoos or soaps (suggestion lose one of shelves in bathroom to create built in shelf in shower). No full bidet, just a hose. Be prepared the space is very dark with little to no natural light - however there is adequate interior lights. The kitchen chairs were extremely uncomfortable. No hooks or hangers for coats. Confusing washer and no dryer. Only one set of keys made it a challenge to plan. The wood floor can give you splitters. This is a truthful review and comes after an amazing Airbnb experience in Florence. It's still a great property but (not the home away from home we desired nor did it live up to the luxury label in its description). It's important that some of these issues are addressed and this property would be a real gem.