Everything was very good from start to finish. Maria Luisa arranged for transportation to and from the airport. Once we arrived at the location, Cristina who was very nice and helpful met us at the door and showed us the apartment. Cristina also recommended a very nice restaurant nearby for us to celebrate Thanksgiving! The location of the apartment was perfect. In our eight-day stay, we walked everywhere. The apartment was very clean and spacious. My wife and I loved it! The only hitch was that a previous occupant re-programmed the television and we could not get Italian TV. However, Eduardo was literally at our place within 5 minutes to reprogram the TV so that we could watch an important World Cup game. Overall, the place was great and the personal care from Cristina and Eduardo was sensational.