Noelle was absolutely amazing in every way. My wife had a major accident on the day of our check-in. Noelle was there to help us out every step of the way from suggesting transfer from hospital to train station, giving info on the schedule, returning the wheelchair for us. Making arrangements for airport transfer...name it. She steps way behind expectations to help us out. The best host ever, without ever meeting her we consider Noelle's family.
BTW the place is in a fantastic location. Great district, close to everything!