We had a bit of a challenge getting a hold of Tommy about one week leading up to our arrival due to challenges outside his control. We eventually got a hold of him but check in was not as smooth as it could have been as we had to call and organize with another party.
As for the apartment, it was just as described. Very clean and in a fantastic location. We were able to walk to all destinations and a bus line leading to the train station was close by.
All in all we enjoyed our stay and this is a fantastic spot in a great neighborhood.