Chiara made our trip to Rome the highlight of our Italian Holiday! The apartment was clean, with comfortable beds and the AC units worked great. Excellent location - quiet, with easy access to public transportation. Chiara met us at the apartment for check-in and clearly explained how everything worked. She even provided a wonderful "book" for her guests that contains all the info you could ever want to know about the area (from subway maps to restaurants). In addition to the apartment, we had the added benefit of Chiara as our very knowledgable guide for 2 tours (Vatican and Roman Ruins). She also assisted with dinner reservations, as well as arranging airport transportation on get-away day. Chiara made everything perfect!