Raffaella was extremely accommodating and in communication with us from the day we booked our room. She made an additional night's reservation at a nearby hotel for our extra night's lodging, and she and her husband even helped us move there. She sent me links for great restaurants, provided sources for tours and arranged for our transport from the airport. Her listing provides many photos, all extremely accurate -- and you really do look right out your window at Trevi Fountain! When we asked for an iron, which was not provided, she bought one. The apartment is well appointed, nicely decorated, very clean and has a comfortable bed and pillows. It's a great location for getting almost anywhere in Rome. Although we knew this before booking, there is no elevator to get to the room, and there is noise from the crowds at Trevi Fountain, but this did not diminish our experience here at all.