Communication was excellent, and the apartment is in a great location. It is small but spacious and we were kindly left with some supplies that were greatly appreciated - such as the hairdryer and the Nespresso coffee machine! The place could have been a tad cleaner and less dusty, and we had a small problem with ants in the kitchen, but this was rectified immediately by Francesca. Overall it was a nice experience and suitable for our trip to Rome.