The house is in an excellent location, clean and tidy as shown in the photos. We haven't seen Ottavia and have only dealt with Julia, who has been very nice and tried her best to solve any issues we faced. Unfortunately, we were only allowed to receive the apartment at 3 pm and the cleaner was still cleaning and we were given one set of keys for 5 persons, this limited our movement and we had to coordinate our travels all the time. Unfortunately, we met another host in the last minute of our check out and the nicest description I can describe his way of communication is that he was not professional and the way we checked out the home was humiliating.