-Host was not willing to allow a later check-out after my flight was delayed even though the room wasn’t booked. Conveniently didn’t receive a response until the morning. I would suggest to the host having better attention to guest messages during their stay. Coming from a hotel manager point of view, missing any communication isn’t acceptable.
-The cleaner tried to enter the apartment before checkout time and a second time, 20 mins after 10am. The host blamed this on the cleaner saying he would ‘severely scold her’ which is not very nice. Some flexibility would have been appreciated considering how well we looked after and cleaned the apartment before leaving.
-The restaurant staff seemed quite irritated when we asked for the key to enter. I was expecting a warmer welcome. Might need to reinforce first impressions are everything.
-Took quite some time to get hot water in the shower, up to 10 minutes. Air con machines blew out hot air too.
-Second bedroom was so small you can barely fit in your suitcase. Probably best suited for a child, not an adult.
-I slept in the tiny room but my friends said the main room bed was comfortable
-Location was the best thing about the apartment.
-To sum up the check out experience lacked flexibility & communication and ruined the overall experience. We were forced out of the apartment by the cleaners and had to sit in the stairwell to use the WIFI. Another suggestion would be having better communication with the cleaners as it was unacceptable for staff to try enter the apartment before 10am, the agreed checkout time.