simone was extremely helpful and a very nice guy. replies fast. gave us all the information on how to reach the apartment.provided all the neccessary materials to help us with our trip (maps, things to do and places to go). we arrived late for check out but he told us not to worry about it. the complimentary wine was superb, very strong but it tastes great. the place is in the middle of everywhere so it is easy to go to termini or colloseum. will definitely come back to the apartment when i go back to rome.