Marisa was so very sweet and accommodating. She responded to my emails very promptly. Marisa allowed us to check in early and was waiting for us when we arrived. She gave us breakfast tickets to a nearby cafe for all three days of our stay. Although we had one extra person, she was very understanding and did not charge us extra. She and her husband prepared an extra bed in the room. We all slept very comfortably. Marisa also kept our room sparkly clean on all three nights of our stay (made our bed, cleaned the bathroom, replaced the towels, etc).