We had a great stay in this apartment. The location is great for exploring the city and also for coming from/going to the airport. If you take one of the airport buses, it is only a 2-minute walk. The area itself isn't the greatest - there's a lot of trash in the streets and it smells a little funky, but generally we felt safe enough to walk home at night. Communication was perfect as both Nicoletta and Salvatore were always quick to respond. We had an issue with the water heater on two nights and they instructed us on what to do to fix it ourselves. The bathroom is very small, especially the sink, but we made it work :)