We stayed at Maria Luisa and Riccardo's apartment just one day (unfortunately! we'll be sure to go back if we have a chance!) We were on a tight business trip with our two children and a grandma along. We can't say enough about how helpful Maria Luisa has been with us to help us from the very start to the very end of our stay, going well beyond any reasonable expectation to make our life easier. We enjoyed an impressive amount of little and big attentions, including very early check-in, very late check-out, a ride in her car, arrangements for an excellent and convenient transfer to the airport, and tons of information by phone from both Riccardo and Maria Luisa throughout our stay. We have been very grateful for all the special consideration that Maria Luisa had for our needs, having at the same time the lovely impression that she's just like that with everyone. The apartment was just as pictured, spotless clean, with a perfectly furnished kitchen, and enough room for all of us (including the kids' mess). Thanks a lot again!