Wow! Pamela, the host, was amazing! She absolutely went out of her way to help us any way she could. We asked to check-in early due to trains/ travel plans - and she made it happen. We asked to drop our bags off early - and she made it happen. We asked about COVID places - and she made it happen! She was phenomenal! The place absolutely reflected her! Location was amazing- and taxi(s), food, site were within mins of the front door! 100% the best place we stayed in our 10 day trip in Italy!