The communication with the owner was wonderful. Very responsive and when we arrived late, he had his family meet us to let us in. Few things about the property I would mention. The place was very clean and fine for up to a family of 4. It’s not big but the 2nd room made it bigger than a hotel room. Pros: communication and when we didn’t have hot water (my wife flicked a switch that turned it off even though it was marked) the owner came over to check when we were out. The tv didn’t work due to battery issues and again owner came right over.
Cons: would be nice upon arrival to use waters or snacks waiting after traveling all day. The place was further than we would have preferred to the Pantheon, Colosseum, and Spanish Steps. I would not say the location is bad as it’s a 15-20 min walk pretty much to everything but it is far after long days that you find yourself taking taxis. Maybe not a big deal for everyone but it’s 100 deg so that could have added to the distance. The unit had a very strong old musty smell. You may find it charming that Rome is so old that it’s ok that it had a strong smell. I didn’t mind so much but the wife found it a turn off.
Overall as the first time using Airbnb it was a clean pls e, hot water, tv, and homeowner was easy to reach. All very important when traveling. I would recommend this place based on your overall needs.