Had an awesome time in Roma!!! The apartment was perfect for us (family of 6). Everything was in order when we arrived. Aircondition, hot water and wifi (our non-negs) worked perfectly fine. :)
The apartment is right beside the Vatican. You can walk to Trastevere (soooo nice!!!).
Nicola was great. She arrived before we got to the apartment. Briefed us well and gave us good resto recos.
Simon was excellent! Too bad we didn't get to meet him but he was very responsive. I got immediate replies from him. He also arranged for our transfers.
Love Roma! I recommend Rent in Rome.