after the first confirmation email it was no other correspondence with the host until we ended up at the location only to wait for 45 minutes outside in the heat kindly one of the construction workers of the building let us in or air condition hallway and let us know that he had done this to the last person who had waited an hour when the host arrived he had a hole in his shirt and claim that his wife is in an accident and then unfortunately our room wasn’t clean or ready he told us he had a better room two doors down and we didn’t have to take it if we didn’t want it we were in a bind because it was our last night in Rome and the next day we were taking our flight home he told us it was three flights up ended up being four flights of the stairs and as we enter we enter a one bedroom one bathroom non-air-conditioned apartment to accommodate three full grown men when originally we had booked a three bedroom three bathroom we had no choice but to stay so my friend and I slept on two sleeper sofa‘s with metal bar straight across our backs, windows open only to hear the roam traffic until 2 o’clock in the morning and then monster seagulls all the way until 5 AM basically I didn’t sleep all night long I didn’t think we should have to pay for that I’ve been in the service business for 32 years and I would’ve offered it to us for free. The garbage in the kitchen was full … Thankfully it was only for a few hours we made the best of it but nonetheless I wasn’t impressed.