Sandra and Andrea welcomed us very well. They helped us find the way from the airport to the apartment, which was very clear! It's not in the city center (depending on the day it took us 30-50 minutes), but the connection is very good (the C subway is opened till 23:30 - we lost it once and had to take the night bus from San Giovanni), so that's not a problem. The room looked exactly as the one in the picture; the room and the whole apartment (bathroom, kitchen) were clean (we shared our bathroom with another guests). We had everything we needed: towels, clean sheets, toilet paper, shower gel, shampoo, liquid soap, fridge, cooking tools, plates, cutlery, wash machine, a terrace where we had our meals... ! Also, Sandra and Andrea are very helpful, anytime we had a question/problem, they helped us out. They gave us tips explaining the easiest way to get to the typically sightseeing things (we received a city center and a subway map, which were very helpful ). Our holiday were 7 nights long and if you have lucky with the other persons who live there you will have a quiet vacation (the neighborhood is a quiet one and we had window shutters which was great). So we definitely recommend it!