The apartment was fantastic for the space and the communication! She was very prompt with responding and was very sweet. The apartment was large, so great space for 3-4 people. The only negatives were the location and beds. We thought that being so close to the Vatican (5-10min walk), the neighborhood would be nice, but it was ok. It wasn’t the best part of town, but it was safe. Close to the metro, so easy to hop on and go to other areas. The bed in the first bedroom was extremely stiff. It was hard to sleep. I let her know towards the end of our stay, and she was kind enough to say she would have put a topper on it. Overall, she was fantastic and the stay was good!