Alessandro was amazing! Very communicative and was very fast to respond to all of my multiple questions. He also met me al the door and helped me carry my very large and heavy bags! The location is directly across from the train station so all transportation required was very easy to get to a from. Also short walks to all sight seeing. The room itself was incredibly clean and matched exactly what it looks like in the photos provided. It was an older building which I did not mind, the room was very modern and had up to date touches throughout. Definitely would stay here again!