I met Nicole during our stay. The apartment is cute and has a lot of personality. My favorite were the personal touches. She left us Coca-Cola’s, Oreos, a map with recommendations. For a curly haired gal like myself I was also very surprised to see that there was a blow dryer with a diffuser in the apartment. My sister and I were ecstatic(if you have curly hair you would understand). Nicole quickly responded with any questions we had regarding the area and also went out of her way to get us an iron. If I decide to visit Rome again I would definitely consider staying here. Things that I recommend on improving would be: the heat ( please leave a step by step instructions), a full size mirror in the downstairs would help! we kept having to go upstairs for the only mirror we could actually see ourselves in(we are 5’2). Everything else was perfect. These are just things us girls had an idea about. Also, thank you nicole you were a pleasure and extremely helpful:)