Humberto was a great host; from communicating with us before arrival to the end when we left. He provided clear directions, even offered to book us a private driver to come pick us up from the airport. Instead, we decided to take a train and he provided directions for that as well. We arrived a little late, but Humberto was kind enough to wait and greet us outside. He showed us around the pad and had all the information laid out on the TV screen (WiFi password and some simple house rules), as well as a map of Rome on the TV. There were a few fruits and some crossaints that he provided as snacks that were on the table. He gave us good recommendations on what to see, where to go at night, and what area to go out to find good Italian food. All in all, great communication and beautiful pad.