I didn't meet Martina personally but my friend who flew to Rome first said that she was polite and all the info she gave was accurate (except for a few restaurants that didn't exist anymore (heard later from a local friend that they had been closed just a while ago because of organized crime), that didn't bother us though.. The apartment was as it looks like in the fotos, and the area was super nice.. 10 minute walk to Colosseum, Forum Romanum etc. There was a metro station nearby too!