We were satisfied with most of the things- the flat looked as we expected, Luca was willing to help us with everything we needed, the neighborhood was ok (there is a quite good and chip restaurant near the apartment and a very nice park). Disadvantages were that trams which connected us with the city centar were very old and crowded ant it take us usually around half an hour to get to the termini station. Also, the last day we had to leave the apartmant until 9 a.m. which I consider too early.