My experience at Francessca's unit was positive. Communication and assistance was provided throughout the whole trip planning and arrival process with her support from Chandra. The size was enough for myself and my family and the rooms are pretty large for the size of the condo. Location is great because you are walking distance to the Colosseum and local coffee shops and other attractions.

Noise from other units is something to be aware of. You are in a open condo unit and can hear people walking above (in our case vacuuming) as well some times neighbours from the units beside. There was also an issue with the hot water throughout our whole stay, but there was ongoing communication with Chandra to help eliminate that.