Sabrina was really accommodating when my flight was delayed and I couldn’t check in on time. My only complaints about the room are that the armchair was broken and had nails coming out of it, and that the heating didn’t work. I wasn’t familiar with the area and the description made it seem like it was super quick and easy to get to the city center, but it’s an hour to the city center by tram/bus (there is no metro station close by).