Roxana's place is good , spacious and in good location and with a good view and a good price, yet the emotional/mental cost you pay for this value is hugeeee.
Avoid this place at All cost!!!
I do not recommend anyone to deal with this host. She has zero communication skills, she doesn't care about the people she is hosting and she just canceled my trip out of no where with 12 hours notice, just saying she is not comfortable to have me ( while all is cares about is money, and ill tell you why below) .
For more details, continue reading all the problems I had with the host in sequence:
Problem#1 She wanted to give me a different booking than the one I have paid for.
Incident details: I have reserved shared room with a girl and before booking, she made sure and guaranteed that the room mate is a girl and not a boy, then the day before my arrival, she sent me telling me there was a problem with airbnb website and they booked a male roommate for the first night in my same room. I told her i booked before i come by two weeks after a lot of research cz im coming for a training and need to be close to it and i cant change last minute my booking, she first tried to convince me to stay with the boy telling me he is really good and an Italian officer, she tried like three times with the same conversation . Then when i insisted on what I book from the statt , she tried to solve it with airbnb for 24 hrs and she couldnt and apparently they closed for her the room just for me once the male checks out. She told me for the first night, i will host you at my own place . I told her okay and thanked her for finding a plan B, and the room she gave me was 1.5*2.5* and the bed was the couch bed and i had to ask her for a cushion and the bed sheet had some unclean residue on it..also, during my sleep, she would come and close the Ac every time i open it, i have booked for air conditioner facility. i was like it is just for a night, and ill go next day to the apartment i booked. Next day i had a training , i had to leave at 7 am to go to it, and she insisted we go put my luggage before my training not after it, i had to walk with luggage on the street ( but the place was close) she checked me in and gave me keys.
Problem#2: The location she has on the website is not the location to the building.
Incident details: after my training, i went to the place on the location that she has on airbnb. I sent her ! Apparently the location is not the same, her reply was: "i showed u the place in the morning and with all these problems, you have to give me a 5 star rating.. " and then she sent me the location which was different than the location she had on the webiste. I can't believe how she details with her clients. As a tourist, im coming from a different route than the one we had in the morning while pulling my luggage
Problem#3: she gave me a wrong key to the place and I had to wait for her infront of the door to come open. Also, she asked me not to lock the door from inside the house ( while for safety reason, as a tourist, you might need to lock from inside before you sleep)
Incident details:
When i sent her for the location, she told me she changed the lock and when i arrive, i tell her. Even though in the morning she asked me when i finsih my training and i told her at 6pm im home , and she showed up at 6:48pm.
Problem#4: You do not get what you pay for. On the property facilities, she has Air conditioning, but she told me not to use it but 4 hours a day!!
Incident details: she told me , you cant use air conditioning but two hours in the morning and two hours at night. She was not requesting, she was insisting and she keeps saying " it is important" it is important and she kept talking on this issue for 45 mins while i was dead tired after my training, and she kept telling me the air is good ; fresh air in the balcony. I showed her im so upset with all this happening, i told her im facing problems since i arrived
Problem#5: she contacted airbnb and she canceled my reservation 3 hours after she gave me the right keys..she told them she needs me checked out at 10 am ( i was informed at 10pm)
Incident details: i was in bed about to sleep after a hectic long day at my training, and at 10pm, i got a message from airbnb that my reservation is canceled. I contacted airbnb, i was with them till 12:00 am solving the issue, needless to say i was so stressed n didnt find any place within my budget in such short notice, plus i told airbnb that i cant check out at 10 cz im already in my training from 8, i start the road then i come back at 7pm.. they tried to convince her i pick up my luggage after my training and she said No. all she cared about is to get the room empty so she can book these two beds and earn money. Airbnb couldn't help me instantly to find another place. I had to book a taxi at 8 am cz i had luggages on me and cant go by metro n walk in street with