This thing glitters but is nowhere near gold. I have no idea who Edoardo is but my family was checked in by Riccardo. I’m almost certain it was his first time in the residence. We were greeted with a freezing apartment around 8:30 pm. Riccardo assured us that the heat was on & came “through the floor”. After contacting him, receiving no response & freezing all night my son figured out where the heaters were & how to turn them on. After the first horrible night, all I wanted was a cup of coffee. The Nespresso machine came with no coffee pods. Cool. I found the stovetop espresso maker that had coffee grounds so old inside of it that they were moldy. The cabinet also came with a stash of garlic seemingly as old as the coffee grounds. Rome was wonderful but we will never stay at this residence again.