Francesca was quick in replying to emails and messages , was very friendly and greeted us when we came to Rome. The flat is lovely and being located in the Ghetto it gave us easy access to the whole city by foot. There are great restaurants, cafes and small shops on the door step and the neighbourhood felt very safe. I and my family really enjoyed our stay in the flat on Via del Portico D'Ottavia and we would love to go back.