We booked Marisa’s place Last minute. She immediately contacted us and gave us instructions to the apartment. Upon arrival, we met her assistant. He let us in, showed us around and showed us a few things like where the coffee maker was as that was important to us since our last place did not have. Unfortunately we had problems trying to use the stove the next morning while making the coffee and he was not very helpful and told us he would contact Marida. It took her quite some time to get back with us but she was able to resolve the issue. The coffee maker wouldn’t work on stove unless in a pot. Then I got a message from assistant upset that I said he didn’t help and then he proceeded to blame the prior renter for washing the coffee maker and ruining it and shaving off some of the metal therefore not weighing enough to work on stove without pot or pan. (This was a special sensor stove that sensed if something was on it due to being electric). Anyways, I found it unprofessional to get upset with us for complaining he didn’t help us, then blaming other people to us. I also texted when we left to ensure okay to leave keys on table and just lock up when we leave and I received no response so we just left and left the keys.
Overall a very nice apartment just a bad attitude and lack of communication. We did enjoy the terrace very much although it is detached from unit which we didn’t realize when renting . It was a beautiful rooftop terrace.