Lucia was absolutely wonderful! To start, our train from Venice was delayed by about an hour and she had an appointment to make. She delayed her appointment in order to be there for our check in and completely understood. The first night, there was a thunderstorm that left us without power. Lucia was quick to help when we asked about it and we had the power back on in no time! We were able to cook our own meals which was so much fun. This place was absolutely perfect for our stop in Rome as we continued our honeymoon!