Pamela is very responsive. She came to welcome us and showed us how everything work and they all worked. Happy with location which is amongst the shopping streets. You can hear the street noise from the streets through the windows but ok. We wheeled our suitcases from the Roma Termini which is 1.7km away. We would not do that again especially on the uneven cobble stones. Location is close to everything and we were very happy with our stay.