I have stayed in AirBnB locations dozens of times in many places around USA, England, and France. This experience topped them all. The owner, Alessandra, is a great communicator. She checks her email like most people respond to texts. I always received immediate replies to any question. She provided pro-active messages prior to our arrival and accommodated the change in arrival time from a cruise with less than 24 hours notice. The apartment itself is incredible. Absolutely huge by European standards and impeccably maintained with very modern bathrooms. The location is incredible, and we had multiple local Rome contacts (guides, taxis) mention that we were staying in their favorite neighborhood. Just an incredible overall experience, and cheers to Alessandra.