Orianna and her team were very helpful, gracious and accommodating. Being able to communicate easily prior to and during the trip was very helpful and put our minds at ease that we were being looked after. The team was very, very responsive and knowledgeable. The apartment itself was exactly as shown and was within walking distance to all the major sites - fantastic space and location! We could not have wished for a better experience in Rome...we liked Orianna and her team so much that we booked them again for the second half of our stay in Rome. I highly recommend that if you plan on staying in Rome that you book with Orianna - we certainly will on our next trip back to this beautiful city!