Pierliuigi's flat was delightful, even better than it looks in the pictures. It was immaculate, very comfortable, and had everything we needed for our stay.

Pierluigi was also an extremely helpful host. Our luggage was delayed by two days, which meant we were late arriving after all the paperwork at the airport - Pierluigi was very flexible, arranging for his brother Paulo to welcome us and show us around the flat. On hearing the reason for our late arrival, Paulo even offered to lend us some of his own clothes!

Paulo's welcome was comprehensive - he took time to show us all the flat's facilities/amenities etc, gave us some recommendations on local restaurants (the flat is excellently located - we were easily able to explore the ancient city on foot) and made it clear we could contact him at any time.

We had some complications regarding the late arrival of our luggage, and it ended up being due for arrival at 10.30pm on our second night. Pierluigi and his family stepped in and took care of the delivery for us, insisting that we enjoy our evening and leave ti to them. They liaised with the courier directly, took delivery of our suitcases and put them in the flat (up 3 flights of stairs!), and texted us to let us know it was all done. This was a huge relief and meant we were able to enjoy an evening with our families, rather than spending it in the flat waiting for our luggage!

All in all, we couldn't have been happier with our stay. Excellent flat, excellent hosts. Highly recommended - this will be our first choice whenever we return to Rome!