I am from NY and I travel every other week or so. I am always looking for a good place to stay and never had a problem with anyone. I had the worst experience at this place. The host, Maria communicates through text and was very responsive and cooperative so thanks Maria but the housekeeper ruined the experience for us. Housekeeper Was the one we communicated and checked in with. She was so unprofessional! I requested her for 11 am checkout instead of 10 am and she refused so I said ok. The day of checkout, we were all packed and ready to leave just having tea at the kitchen counter. The housekeeper walked in and started cursing out in Italian so close to my face yelling and very disrespectful to my family. I couldn’t believe it. I was trying to explain it to her that we were just waiting for her and having tea but she did not want to listen and kept screaming. Also, before we left I saw her put the same weird smelling blankets back in the drawer without even washing them. I don’t know but this ruined the entire experience for me.