Check in was not totally smooth in the beginning as I had trouble reaching Gigi on the day I arrived, but it eventually all got sorted out and things went well. The room was very nice, and it had its own bathroom which was really nice. Everything was clean, the wifi was strong, and the location did have good connections to Termini and most of the major sites if you don't mind public transit! Gigi also provided a nice list of places to visit and how to get there which was helpful. All in all a solid stay!