Silvia was very welcoming from end to start. Although we did not get a chance to meet her, we could not have asked for a better apartment. The whole house was very spacious, wifi was very fast, place was accessible to the city centre by a straight tram and she even provided a phone to contact her directly for information or if you need to make local bookings. She was very responsive to our questions and helped make our stay a really enjoyable one, thank you so much Silvia!