Massimo's attentiveness made us feel welcome. there were all kinds of goodies awaiting us, from coffee and toast to flowers and guides. The bed is OK, mostly to American standards, anyhow I like firm beds. The apartment could use a coat of paint and a deep cleaning. The shower is nice and big. I've stayed in many apartments throughout Europe, and this building is pretty noisy. One can hear everything! However, if you can look past these issues, the location cannot be beat, and we still enjoyed our time in Rome.