It's in situations like this where the English language fails me. I do not have enough kind words to explain how enchanting the Heart of Rome flat is or to describe how the service from Giovanni and Flavia was. We arrived later in the evening and I didn't even have a foot out of the cab when Flavia opened the door asking if it was me. Coming from the US, my phone does not work abroad. It was so comforting to know she was there and not have to hunt down wifi to get in touch with someone to let me in. She took the time to greet us, showed us around, made us feel at home and even drew out on the map the route we should venture as we were trying to do Rome in a day! I knew I loved the flat when I first saw it on this site but these pictures can in no way do it justice. The Piazza that is right around the corner is filled with people which made me fill safe. There was a police presence which as three girls traveling alone was a secure feeling.
On our departing day we needed a ride to the airport at 2:30am. I feared we were going to have to lug our luggage to a main street and waive down a cab. To my pleasant surprise Giovanni has a great connection with a car service to the airport. The gentleman was waiting outside the down when we walked down at 2:15. Such a sigh a relief. Just having the piece of mind that everyone was reliable is unmeasurable when traveling. Giovanni is available at all times of the day and is very responsive. I can't say enough nice things about my stay, the service, the location....just everything was magical. I would love the opportunity to come back!