Pamela is so helpful in ensuring you are ok from the moment you arrive in Rome. She will organise a taxi transfer or will advise on public transport. She is available at the end of the phone to answer questions and will give tips on supermarkets and restaurants. Her apartment is pretty, it is clean and has everything you need for spending a break in Rome. It is in a great central location - just a 30 second walk away from the amazing Colosseum. There's a supermarket on the next street, a taxi rank at the end of the street and plenty of lovely restaurants nearby.