I recommend using their pick up and drop off at the airport services. Romans are dangerous drivers. When I arrived, there was someone waiting to check me in and explain all of the idiosyncrasies of the apartment. When I had further questions, the hosts were quick to respond via WhatsApp or through the message feature in the AirBnB app. There was a list of instructions for the apartment, restaurant and shopping recommendations, and some limoncello in the refrigerator. This apartment is beautiful especially when the windows are open and natural light shines through. All of the rooms were clean with enough supplies. The entire apartment was decorated tastefully. And the showers were amazing. The water comes from the ceiling! I thoroughly enjoyed the shower in the master bathroom. (Side note: one can watch TV while they are showing in the master bathroom.) The apartment is located in Trastevere, which is lively at night. It can get crowded but I felt safe in this neighborhood as a solo traveler. Enjoy your stay at this place.