First of all, Serena gave all the necessary info for arrivals, check in etc. The first day, I got scared about the neighborhood but she comforted me. So be relax it just looks scary:) There were everything inside the room and kitchen. We did not use balcony since it was cold but in summer it would be lovely. We enjoyed the coffee that she provided. There was heater in the room other than AC. But it doesn’t work all the time or we couldn’t understand how it works. Overall it was very nice experience for us to stay in Serena’s home.