Federico and Enrica were great. Check in was very easy. The airline lost our luggage and Enrica had great suggestions on where to get clothes. We eventually got our luggage and had a late train after our check out. Enrica lets you store luggage at a nearby location so you can still enjoy the town. The apartment was very clean! As everyone has mentioned, the stairs are a bit of a hike, but it doesn't matter. The location is AMAZING. The windows are great too...keeping the room mostly quiet. Would definitely recommend this place for anyone looking to explore Rome. Thanks Federico & Enrica!