We were excited about this Sonder property, but it was disappointing. Here are some pros and cons.
PROS
*This rental is located near Piazza Navona, within walking distance of many tourist attractions. There is also an outdoor marketplace each morning, in the piazza nearest this rental, each morning.
*The unit was in a small complex where locals appear to live. We found it safe and quiet.
CONS
*The check-in process was different from the officially listed Sonder instructions. We were on the phone with a Sonder representative for a long time, mutually trying figure out how to get in. If someone had shut the interior courtyard gate (which requires a physical key and is usually shut), we would have been completely unable to get in, since the physical keys were all waiting for us inside the rental apartment.
*There is no physical key for the apartment door. You have to use a combination of online check in and physical keys for every entry, as you work your way through the complex and into the unit. If you're on an international data plan, this an extra daily cost.
*The bedroom photo that Sonder lists online is misleading. The ceiling is very low. If you like cozy spaces, this is a nice surprise. If tight spaces make you uncomfortable, or if you just don't prefer doubling over to get through the bedroom, this is an unpleasant surprise.
*The bed is cheaply made. The slats fell off one side of the bed almost immediately. We could fix this, but the slats fell on my husband's foot as he stood by the bed, which was painful.
*The shower is very small. If you put your hands on your head, your elbows hit the shower walls.
We made it work -- and had a fine stay -- but we would have stayed somewhere else if we had known these things in advance.