Carmen made us feel very welome- her communications were wonderful and helpful and she even got us a bottle of champagne which we really enjoyed. The apartment was perfect for the four of us- plenty of nice spaces to share. The location is ideal - near the metro which makes touring very easy. It was a great experience and I would recommend the apartment and it's fabulous location - near grocery stores, corner shops of pastries, cheese, breads, and nice local restaurants - some of which Carmen recommended. The guidebook she provides was very helpful. I cannot say enough good things about our experience!