Luca was excellent, he organised a car to pick us up from the airport and then meet us at the apartment. He was very helpful showed us how everything worked in the apartment and gave us a map and directions to the main attractions. The apartment was beautiful, excellent facilities and the air-con was great in the summer heat. It is in a great location, walking distance to all the attractions and great neighbourhood, it can be a little noisy at night but we had no problem sleeping and there are earplugs provided but we never needed them.