The location was amazing. The room was comfortable and clean. Any queries or issues should be directed at the hotel staff who are helpful. Pasquale did not respond to us while we were there. The wifi only worked part of the time and you need to ask the hotel staff for the password. The toilet and sink were both not working on arrival however the hotel staff fixed them quickly when informed. Overall we loved the accomodation, walking distance to everything and next door amazing gelato and lots of restaurants. it just would be better if we knew at the start to only deal with the hotel staff.