This was a perfect airbnb to stay at simply because it was in a great location and atmosphere. It was peaceful and quiet throughout our stay. However, it was not ready for our stay; in other words, the stove was off and heat too. The person who introduced to us the apartment was unapproachable and rude up on our arrival. She was not outside to greet us, repeatedly blamed us for being late and rushed us so she could leave. Yet when we mentioned our minor complications she ignored it, which was the problem to begin with. She then falsely charged us for being late but thankfully Virginia payed us back for that. This trip was difficult to begin with and it was very inconvient to have to contact the host due to heat and electricity issues. Fortunately Virginia and her sister were willing to assist us. It could have been a better trip if these simple things were adjusted before our stay.