Our family of 5 (2 adults and 3 teens) stayed here for 2 nights. The apartment was quite spacious with high ceilings and modern furnishings. Upon check-in the apartment had not been properly cleaned, there was water all over one bathroom floor that we initially thought was a toilet leak, there were zero instructions left (including no wifi info), there were no towels or paper towels of any sort in the kitchen, and there were 3 lightbulbs out (making one bathroom unusable because it had no window and was in complete darkness with the door closed). Unfortunately it seems that the husband and wife team who were doing the cleaning and maintaining for the property did not care about its usability and condition. It was sad to see such a lovely apartment kept after so poorly.
Eduardo and his manager Gulio were incredibly responsive and jumped into action to amend the situation immediately. I truly appreciated their determination to correct the many issues and make us comfortable as soon as possible. After a few short hours all was cleaned, fixed, and explained, so we could enjoy the rest of our visit. Ultimately, their kindness and professionalism in dealing with these problems saved our trip.
There are several aspects of the apartment that were not particularly user friendly, but could be easily modified. At the time of our visit there was no place to hang towels in the bathrooms, bedrooms, or kitchen, some air conditioners worked great, but others seemed not to function at all (we never even found the remote for one of them), and the apartment was in desperate need of a deep cleaning. I honestly believe that with the right maintenance and cleaning team this property would be perfect. The space is absolutely lovely, the location is top notch, and the host is excellent. For the reasons I just mentioned I would say it is worth a try to book this property and hopefully these small changes will have been made!