Chiara was incredibly helpful throughout- very responsive in getting us checked in, responded to questions quickly, & even helped us when my aunt's wallet was stolen, so that we got back her ID (!), which was very lucky.
The location is half a block from a bus stop & the Manzoni subway stop, so it was incredibly convenient to get around. There is a good restaurant right across the street that has live music on the weekends, so if you're exhausted from the day, you don't have to go far for dinner (also several, several more along the block).
The street is noisy, but we always travel with a white noise machine &that was perfectly fine to drown out the normal city sounds.
Also, one of the neighbors liked to smoke in the hallway next to an open window; it aired out very quickly & it was easy to block it from coming into the apartment with a towel under the door, but if you had severe asthma, it would probably not be good for you.
A wonderful stay, & I would stay here again very happily