The title of the place is “penthouse luxury terrace” and the first photo is of the terrace which looked lovely in the advertised photo.
However, only when we got there did we find out that the terrace is being repaired and looks like a construction site. The person who let us in asked us “at what time it’s ok for the workers to come tomorrow morning” and insisted on 10:30am… The workers were there daily and our terrace was filled with building materials and construction mess for our entire stay (5 nights). The host offered us a night’s refund which we accepted. Still, we came to Rome with four kids and felt mislead and wouldn’t have rented the place had we known the condition of the terrace.
Besides that the apartment was unclean (dusty, floors unclean) with spartan and really uncomfortable furniture and we tried to stay there as little as possible.
The toilet of the master bedroom smelled of sewage and the flushing broke one time (which we fixed ourselves although the host offered to send someone right away). The entrance to the elevator was locked at night and the keys didn’t work on it so we had to take the stairs instead.
Finally, the check out is really early (10am) and when we asked for a later checkout (a couple of hours would have sufficed) we were offered to pay an extra 200 euros for the day.
On the positive side, the location which is walking distance from Piazza di popolo is great and the host (who is not the owner) tried to accommodate us and provided the refund quickly.