These people are professional hosts and they are located in the HEART of Rome, 5-10 minute walk to the coliseum. Super fast responses and the details I received were honestly super accurate and clear, I never had the need to call or contact anyone after details were given because EVERYTHING was there. Private room's key was a little hard to operate but other than that everything was great, it feels like being in a hotel minus the extra amenities (pool, bar, concierge). If you are a traveler on the go and need a private, clean and convenient place to lay your head with a hot simple breakfast in the morning I can tell you, you will be privilege to stay here.