Rome was our first stop in Europe, Natalia has been amazing with the communication. The apartment that we booked actually had some emergency issues that needed to be fixed on the day we arrived, but Natalia has been communicating to is and organised us another place to stay, which ended up being an upgrade and more to the centre of rome! The apartment that we stayed in was amazing! Natalia did give me the link: https://www.airbnb.it/rooms/6036863 and it is better than we thought! We were greeted by Emanuel who gave us directions, a map, fruit basket, told us where the supermarket was and where to get a SIM card. Overall, I loved staying at Natalia's apartment and definitely will recommend to anyone coming to Rome!