Joey and his assistant Kevin were great. They met us within in one minute of our arrival and assisted us with our bags. We had a nighttime tour booked and they gave us a map and showed us exactly where our tour was to meet. They also showed us everything that was within walking distance. I wish that we could have stayed longer. The apartment's attention to detail was unbelievable. Anyone who books here will not be disappointed. It is in a busier more happening area of Rome next to amazing cute little shops!