Carlotta was very welcoming and told us everything we needed to know about the apartment and the neighborhood upon arrival. She messaged me a few times during our stay to ask how we were doing, and I appreciated that. I stayed here with my 12 year old daughter and felt safe in the neighborhood, even on the few evenings we ended up walking home in the early evening after dark. The apartment is modern and very clean. We stayed 9 nights and the kitchen was stocked with everything needed for light cooking while there. The neighborhood itself is a 10 minute walk to Vatican City. I followed Carlotta's advice and skipped taking buses; we mostly walked around the city although we did take the Metro, which is very simple to figure out, and cheap. There's a 24 hour grocery store conveniently located just down the street and plenty of shops nearby as well. Carlotta & Andrea's drivers picked us up and dropped us off at the airport, getting us there quickly and on time. All in all, a great place to stay and I wouldn't hesitate to stay here again if I find myself in Rome again.