Our stay in Rome was lovely. Daniele was there to greet us and allowed us to drop our bags off before our room was ready, which was super convenient. He had lots of good tips and great restaurant recommendations. He was also very easy to reach and communicate with. The room was clean and comfortable, and in a great location; just a hop and a skip from the tourist attractions but not obnoxiously in the thick of it, which we loved. It gets a little overwhelmingly touristy in some areas. All in all we really enjoyed our stay and would definitely stay there again!