The studio was a little smaller than we thought it would be (there were 4 of us travelling) but the cleanliness and coziness of the place outweighed the size! My mother, who is very particular about cleanliness, said that there's nothing that she wouldn't touch there. Manuel provided more than just basic necessities - he provided blankets, shower caps, hair dryer, basically what you would need. The studio is strategically located at Via Nazionale and it's very safe (we arrived at night). There are many shops alongside the main road, so you can do your shopping there before going back to the studio. We didn't get to meet Manuel, but his colleagues were very helpful and Manuel responded really quickly when we had questions. Loved it!