The location was good. The apartment was clean. There are three flights of stairs because you enter on the ground level and walk up levels 1 and 2. The beds and extremely firm. The master bedroom shower does not drain well. There is a portable air conditioning unit that has an exhaust that you have to hang out the unit. It does a good job cooling the room. Our one major issue is laundry. We checked three things when making our reservations for our vacation, and making sure there was a washer and dryer in the unit was one of them. A few days after arriving we could not figure out how to make the machine dry (as combo wash/dry machines are common in Italy) and messaged the host after checking the listing and confirming that a dryer was a listed amenity. After messaging with the host she then changed her listing to reflect no dryer. And now keeps saying it was never listed despite the screen shot I took of the listing to prove it. I requested a refund of 40 euros to cover the costs of the laundry we had to send out and she refused to refund us the costs.