The apartment was clean on arrival and usefully close to Roma Termini, meaning it was relatively easy to get into the city centre on the metro. However, while helpful in explaining the city to us and its main attractions as well as some sites of interest off the beaten track, the woman who greeted us was confrontational and admonished us for arriving half an hour late, as well as her having the wrong airport information for us. All despite us keeping her updated, encountering a flight delay and offering to pay the 30€ tardiness penalty. The apartment itself was nice and comfortable, however, we did face many mosquitoes inside and were consequently covered in bites. Also, there was only one roll of toilet paper provided, and no body wash, which was listed as an amenity on the apartment’s listing on Airbnb. Lastly, the Wifi disappeared and became unavailable in the last couple of days of our stay. Overall, we did enjoy our stay but feel communication could’ve been better as well as providing the listed amenities.