A near perfect experience. Unfortunately the apartment wasn’t clean and ready for us upon check in. We arrived to see cleaners still waiting to be let into the apartment. We arranged an agreed check in time and I received no communication prior the apartment wasn’t ready until I arrived that day. I understand some things are outside your control, but if I had of known prior, we would have checked in 2 hours later. We were still shown a dirty apartment by Lucas assistant with empty Red Bull cans and dirty sheets on the bed. We were forced to wait on the Terrance for 1.5 hours for the cleaners to finish their jobs. We didn’t want to leave our luggage with strangers. I would still recommend Lucas apartment as the location was great and was fairly clean once the cleaners had finished their work. The majority of the reviews show the apartment clean and check in easy which I would assume would be correct for the 9/10 reviews. I understand there’s always the odd occasions, which is fine if I had been communicated prior. All in all we enjoyed our stay after check in was finished and Lucas provides quick feedback. My comments serve more to improve Lucas air Bnb business and customer experiences.