This is a comfortable apartment in a wonderful location, in a peaceful spot close to everything. This is pretty much do-it-yourself place. I did not meet either Barbara (who was unavailable when I arrived) or Ceci and the only contact over the three week period I was there, was when I contacted Barbara for information about using things in the apartment. She was always kind and helpful. There is a book of information for tenants. For me, it would have been useful to include some information on how to use things like the washing machine, tv, … Small shortcoming like these resulted made me give an overall grade of 4. It is ideal for 3 or 4 people who need only two beds. I think Monti is a great place to live in Rome and would gladly stay here again.