We were debating during our stay what to rate Anna's place. The location is excellent, quick walk to the Colosseum and beautiful room (we stayed in Roma Monti something). However, the first thing we noticed was the terrible wifi. At times we had no wifi at all in our room, making it hard to plan our trip and do work. The second problem was when we asked the housekeeper if there was a place to print out tickets. She sent a text to Anna, and Anna said no. The third problem was that we never saw Anna at all. It seemed more like a hotel than someone's home, and it is. Kitchen was locked, and other rooms had to share a bathroom. When we were on our flight back, we got an accusatory statement from Anna about a broken bathroom radiator - that we did not touch at all. She said we didn't communicate to her that it was broken, but that was because we hadn't seen it. We are in the process of resolving that issue right now - however, since neither of us touched the radiators on our trip, and of the accusing tone of the message, we felt very put off. I would honestly recommend for looking for another place in the area if you're looking for a welcoming environment and better communication with host.