Francesca was always responded to my emails very quickly. She was patient when we needed to delay check-in and she immediately tried to sort out or internet connection problems on our last day.

The suite itself was beautiful. I agree with other reviews - the photographs do not do it justice. The suite was also located walking distance to most attractions and Trastevere was a nice area in itself.

If I ever return to Rome this would definitely be a place I would stay at again.