The location is great. Very close to the campo di Fiori and piazza Navona. Could not be better. The apartment is very large. We had plenty of room for everything we needed. It is on a side street, so it is very quiet. We got the keys at the storage place, so we did not meet Massimo, but he replied to our phone or text messages very promptly. The people at the storage place were also very helpful and kind.