The apartment was good and check-in was easy.
The heating didn't work in the apartment. This made us contact Sonderteam and find a solution to the problem. But the contact with Sonder was awful. They promised us that the problem would be fixed countless times and told us to wait in the apartment until the problem was solved. Everytime we had contact with Sonder over the phone we talked with different people, which was confusing and bad service. The apartment was fine but the problem was Sonder and their way of communicating when there is a problem. We can recommend the apartment, but not Sonder...