The apartment was very well located, clean and tidy and as described. The owner's cleaner met us - the owner isn't Paolo though, but a woman who we never met. The bed was very comfortable and the kitchen was fine - though the kettle is very small. We did have some issues with the bathroom - the toilet doesn't flush unless you push it over four times, and the shower head is very cracked so not much water power. The water never got hot but was just about warm enough. We could not make the heating work despite making sure that the thermostat in the bedroom was set correctly and checking the radiators but luckily it wasn't too cold during our stay. Overall, we were happy with the apartment but I probably would not classify it as 'luxury'.