Flavio met us with a big smile and helped us with our bags when we arrived exhausted. He was very quick to respond and also met specific requests like needing extra pillows. The area was nice and relaxed and away from the craziness of the tourists, but close to go to tourist destinations. Flavio gave us great eating and drink suggestions which were minutes away. One thing I will say is if you are a bigger person the shower is very small so keep that in mind. Overall it was a wonderful experience and we appreciated everything Flavio had to offer.