We stayed there for 2 days. They expected us in the entrance of the building and they explained us everything regarding the keys, hot water etc. They also gave us some tips as for where to eat. The apartment is quite, 5 mins from Termini station, 2mins from metro station Vittorio Emmanuele. It was exactly as in the photos. Our general experience was fine, the only drawback was that internet sometimes didn't work properly, but for the rest, we really enjoyed our stay. It is located in a central place and I would recommend it for those who prefer to walk as its distance from the most important monuments is ideal. Since our flight was very early they let us do the check out the time we asked for. This was really great and we managed to arrive at the airport on time.