I faced some difficulties in getting in touch with Alice after I made my booking. I wrote Alice a message on both Airbnb and Whatsapp, but did not receive a response even though host has been recognized for her responsiveness. Since the booking was done the day before my arrival, a response from the host would have been highly appreciated on the same day the booking was made. This has always been my experience with superhosts.
Secondly, since it is the host's assistant who communicates with guests and manages the check-in, I recommend the host to share the assistant's telephone number on the website.
Finally, to ensure safety of the guests, especially those more senior, I recommend that the host installs motion sensor lights in the pitch-dark interior area in front of the apartment. Since the floor has different levels in this space (you first need to step up and then step down to enter the apartment) and the switch of the lamp is hard to find in the darkness, installing motion sensor lights would ensure that people do not hurt themselves by stumbling and falling. Thank you.