Although we never met Tommy in person, we had good email communication with him and he was very cooperative with our requests before arrival and check in flexibility. Who we did meet in behalf of Tommy was Fabio, and he was great on explaining everything about the studio and giving suggestions and tips about the city. We actually went to two Rome sights that were mentioned by Fabio, and were not our list of things to see and they turned out to be very good sights of Rome. If it wouldn't have been for him, we would never had known about them. Both of them also helped us to arrange transportation to and from the studio. The studio is exactly as described and pictured, and although a little small it was good for the two of us. Its location is unbeatable and we were able to walk to all of Rome sights. It is very close to wonderful Trastevere and the Vatican. Campo dei Fiori is literally 1 minute away from the studio and Piazza Navona is just a 5-minute walk away. We experienced a minor issue with the studio on our first night, but Fabio and Tommy were very quick on sending someone to fix it and it was solved by the next day. We left very pleased with the studio and with Fabio and Tommy and would certainly stay here again on our next visit to Rome.