The apartment is very tastefully done - it's very contemporary and is maintained extremely well. The location is great - it's on a quieter street while being within walking distance from some good restaurants and also some major attractions and public transport. Also, they have been able to accommodate every requirement in this modestly sized space, which truly makes it a luxury. The large lobby and elevator are added perks.
We did not meet or speak to Azzurra but Omar was there to open the house a few minutes after we reached here.
This was our very first experience with Airbnb, so we have waited until we finished our vacation and stayed at other properties too, before reviewing this place.
In comparison, there was a lot lesser involvement from the hosts and much lesser clarity in terms of certain practical issues such as garbage disposal, using some equipments, opening the main building door, procedure while vacating, etc.
While the little interaction we did have was very friendly and pleasant, we did have a rather unpleasant communication 2 days after we had left, claiming damage of 400 euros for a damaged kitchen hob. We refuted the claim as we believed we hadn't done anything to damage it - it was the glass top variety and they claimed that it had been scratched. Also, we believed that such issues needed to be settled face to face before vacating and not 2 days later, via email.
They have a lot of expensive equipment and furniture in this apartment and I assume in their other properties as well (it's a business they run, it's not their house). In such a situation, it may be advisable to spend more time during check-in and check-out to make sure nobody has surprises thrown at them later.