Paolo was very responsive with any correspondence / questions we had about the city, organising transport to the airport and generally asking about our time.
The house was very clean, a fully stocked kitchen with all utensils, pots and pans you'll need is amazing. The street was quiet at night so you got a peaceful night's sleep.
Paolo made sure that he knew what time we were due to arrive to provide us with a complete run down of the house, the area and public transport.
The location of the house was amazing, we managed to walk to all the main attractions within the first day. It is walking distance to the main train station, however, if you have luggage, I wouldn't recommend the walk due to the state of the footpaths.
We were greeted with a booklet full of helpful tips, ideas and locations to everything that we needed in the area, as well as some thoughtful little gifts.
Great spot for anyone that likes to be just far enough out of the city not to hear the noise but close enough to walk everywhere.
Highly recommended.