Location was perfect for us, near termini, where our next train was leaving from. Eventhough Lucia doesn't speak English we manage to communicate for basic things. She explained to us how to get to Vatican City by subway .She let us check in late without extra cost. We were able to leave the luggage until 9 pm. she gave us a ticket to get coffee and croissant for breakfast which is included in the price, its basic but very helpful for the morning.