Unfortunately Francesco was out of town over the New Year so I didn't get to meet him, but his brother Riccardo - who also lives in the same building - managed our check-in and stay superbly. He went the extra mile to keep us updated throughout our stay (with post-it notes!) on changes to public transport operations during the festive period. The place itself was very modern, with a fully appointed kitchen and spacious front room. Location-wise, there is a big Carrefour just around the corner which proved very useful, and we managed to reach the Tiburtina rail station on foot - with our bags - within 20-30 minutes. All in all it was perfect for our needs.