This apartment came with everything we needed. The communication was top notch. From the moment I booked the Air BNB to the time of check out Francesca was on top of it. Check in videos were sent before, making our arrival a breeze. We had a video tour of how to get to our apartment and all. Upon arrival we had a bottle of Tuscany red wine waiting to greet us. But the service didn’t end there, Francesca gave us a list of places to get amazing traditional Italian food that wasn’t inflated by tourist prices. The apartment was just a walk away from everything you needed groceries, restaurants, and the Metro for transportation to wherever you want to go. When I mean a walk away, the grocery store is across the street and the restaurants were next door. Thanks Francesca. For sure coming back to visit