We met Nela on the first day, she was very welcoming and extremely nice and responded almost immediately. The apartment is located quite close to the city centre which is easily accessible by tram. The neighbourhood is nice and quiet with a lovely cafe (great for a morning cappuccino!) just downstairs. The apartment was very clean and cosy. The terrace was amazing! There’s nothing better than to chill out on the terrace after a day of sightseeing.