We did not meet Barbara in person. But we communicated well. She had a guy called Marco to manage everything.
It is really weird to be asked for an apology by Marco. He accused us not introducing our friends who were waiting outside the building.
I understand the host and manager do not allow extra guests in the apartment. But I think it is mean to ask your guests to report who they are spending time with. Our friends were just wandering down the road waiting us for lunch. They had no intention to come inside the building.
There are signs everywhere in the apartment that remind you to keep things tidy and clean. I had to check twice if we paid the cleaning fees or not. 70 euro is a lot if it is only used for cleaning towels.
The apartment itself is nice. But there are lots of ants in the bedrooms.