We arrived in the morning prior to check-in and Alessandro's mom met us so we could drop our bags off. She didn't speak much English but we used our phones to translate. She was super nice and bought us breakfast. Once we got into the apartment, we were blown away by how nice it was. It's better than the pictures! This was the best bed we slept in during our entire trip all over Italy. For woman with thick hair - this was the best blow dryer I used during our trip as well. It was full size and powerful! All the other ones I used were mini and took forever to dry my hair. Alessandro also helped us book a car to take us to the airport and the driver was right on time. If we ever come back to Rome, we'll be staying here!