We were fortunate enough to meet Vittorio in person, at the beginning of our stay, when he delivered a new washing machine for the apartment: he was extremely helpful and responsive to our questions and he is a very interesting and friendly man. As we were staying for nearly a month, we appreciated the weekly cleaning and linen service provided by his representative John Paul. At the end of our stay, Vittorio was kind enough to allow a flexible late check-out, as there was no one booked for that night. We chose this apartment for its location in Trastevere, so we could cook our own meals and do our own laundry and it met all our expectations.