Francesco was a wonderful host! He was very helpful and quick to respond when we had questions or concerns, and was very understanding when our train ran three hours late! He truly went out of his way to make our stay comfortable. As mentioned in some of the other reviews, the wifi is weak and the water heater for the shower does not last for a long period of time. However, both of these problems are easy to work around! Just up the street from the apartment is a piazza with several different restaurants that have free wifi that is always available for use. As for the shower, as long as you leave about an hour in between two people, you should have enough warm for the both of you. Aside from these two small problems, I would definitely recommend this apartment!