Host was responsive at first but after check in did not respond to questions. The LOCATION IS GREAT space is big & cute. Literal steps to a luggage storage & the Trevi fountain. There were no plates for food or paper towels which was odd. Every other place we stayed in Italy had coffee for guests this place did not. I did see 2 bugs in the shower & it smells a bit not like majorly but worth noting if you are a sensitive smeller like me. The noise level is about about a 3 once the windows are closed.