Marco met us on arrival after good communication and was really nice. He showed us the room, gave us a map, and was happy to answer questions about the area etc. We felt very at home. The bed was comfortable, the shower was powerful and the black out shutter was a good perk for a light sleeper such as myself! The jacuzzi bath is great but give it a whileto fill! The only negatives were that we saw ants in the room so it needs spraying, and the wifi signal didn't reach the room, it was only usable in the common area, which also meant we couldn't get Netflix to work (but frankly not an issue for us as who needs Netflix when Rome is outside!) The location is wonderful - the Monti district has so many great places to eat and hang out, and the walk to the Coliseum is 5 minutes! We very much enjoyed our trip and would think about staying here again when we return!