My wife and I stayed for 3 nights. the apartment was big and cozy. the wifi did not work when we arrived, and the next day one of Sarah's employees came to bring us a portable cellular wifi device that worked well. On the first morning we were woken up by noisy construction work noise coming from the neighbors apartment in the same building. After we informed Sarah about it she said she wasn't aware of the issue, and gave us the option to leave the place, or stay and get a very reasonable discount on the price. We feel it was fair and overall had a positive experience.