We had an amazing time. We arrived at 10:30 am well before check in and Alessandro had someone there to great us. Anything we needed, our host responded immediately. Albert, who maintains the building was a great help. We felt very safe and well taken care of. When asking direction such as going to a taxi stand, he walked us to it the first time. The day we left, they had called and had a taxi waiting for us. The apartment is very spacious, clean, and in a wonderful location, a good walk or a very short taxi ride you can get anywhere . I would highly recommend this place....we loved it.