The apartment is gorgeous and and Carola has done an amazing job utilizing a small space and making the traveler feel comfortable and cozy right in the best part of Rome. It is clean and truly wonderful. I had an unfortunate experience when the shower door broke while I was in it, and that led to a bad disagreement with Carola, but I suppose that can happen anywhere. Other than that unfortunate incident, Carola was a responsive host and it's a brilliant apartment!