Celeste was very quick to respond to all queries. We were met by people at the front door when we arrived and very easy access by taxi. Fantastic location close to Spanish steps and Trevi fountain (both however slightly under construction) as we as the shopping district. Easy walk too to the palace and colosseum as long as it's by too hot. Apartment is as it appears in the photos, air con was fantastic. Everything is clean and milk cookies and cool drinks were provided. Celeste even allowed us to leave our bags in the room until 1pm after the usual check out of 11am. This helped a lot! Very please and would highly recommend this romantic apartment.