The location was great you’re around the corner from the Colosseum, communication with Stefano is very fast & helpful. We were greeted straight away before check in time. But, we were not given the room we had booked & we were also not told about this room change. Although similar it was not what we asked or paid for. After discussing this issue it became clear they double booked & tried to cover themselves by saying we got given this room as it’s better than the one we had booked. Apart from this Stefano & his colleagues were very helpful, fast and the room was in great condition & clean.