The Balcony Silent Suite is suprisingly quiet considering its location. The apartment is a short walk to the Vatican museums and St. Peter and walking distance from Piazza Navona and other tourist attractions. There's a bus stop close by for visiting spots that are further away. There are many good restaurants in the street.
The Suite itself is very clean. We stayed with our two teenage children and that was fine for 4 nights. Anything longer would have required more space but for a short visit, it was perfect. The Wifi worked well which is an absolute requirement with teenagers!
Paula responds quickly to whatsapp messages but otherwise respects your privacy.
This is a great location to stay. The only drawback for me personally was that the aircondition was loud - I'm a light sleeper so it kept me awake but I don't think it would bother others.