Vincenzo is one of the nicest people I've ever met. He had a printed out map for me and walked me through all the things I could walk to and do around his address. He really wanted to make sure I had a good time while I was in town. He not only allowed me to keep my bags in post-checkout but also called me a cab when I was going to the airport. The place itself is nice and feels very authentically Italian with tiled floors. Vincenzo walked me through how to use all the keys but I still had a tiny bit of trouble downstairs (turn right, not left, to open). The elevator was great for the luggage, albeit a little slow. The location is amazing, it's very close to the colosseum and many great restaurants. Highly recommend it!