This is a terrific, spacious, well-located apartment. It's even nicer and more impressive in person than it is in the photos! There are plenty of thoughtful touches and amenities that make it feel like a real home -- laundry detergent, dish soap, a bit of paper towel, etc. It was wonderful to have all the necessities when we walked in. Carla and her assistant were both very responsive via email and an absolute pleasure to work with.

There is one issue with this apartment that stops me from giving it a higher rating, and that is the hot water. Other reviewers mentioned the issue, but in our experience (I was traveling with one friend) it was a bit worse than reported. On the first afternoon/evening of my stay, I turned on the shower and the hot water worked just fine. The next morning, there was no hot water. Carla's assistant, Luisa, had warned us it can be kind of temperamental, and to just run the water for a while to get it going. This didn't work. Luisa came over a day or two later to help us. She walked directly to the kitchen sink, turned it on, and the hot water worked. We had been ignoring the kitchen sink and were just using the bathroom sink and the shower...

The apartment has a tankless hot water heater, which is nice in a sense because it provides unlimited hot water if -- IF -- you can make it come on. After a good deal of trial and error (we wasted WAY too much of our time in Rome trying to figure this out), we discovered that they key to the hot water in this apartment is the kitchen sink faucet. If you turn that on to hot and wait for a bit, that seems to "wake up" the hot water heater and it starts producing hot water. I have very little knowledge of plumbing, but I think this particular hot water heater needs a certain amount of "demand" before it will click on. Oddly enough, just turning the shower on is sometimes not sufficient to get it to come on. By day 3, our formula was to turn the kitchen faucet on, get that going, and leave it on while we showered. If we turned the kitchen off, the shower would go cold again after 2 or 3 minutes. Obviously, it's bad to waste water, but that was the only way we could get consistent hot water.

Some people might find it silly for me to spend so much time discussing hot water. For my friend and me, we can do without plenty of common amenities, but that is not one of them.

Overall this is a fabulous place to stay, so this is just a detail to keep in mind.