We had some major issues getting in to Rome as we were driving from Tuscany and had to deal with major traffic and some problems finding the rental car office to drop off the car. Despite being late, Gemma was patient and waited for us and was very friendly upon our arrival. The apartment was great. Very good size wise and had a beautiful patio looking out over the piazza and the rest of Rome. It is centrally located, walking distance to the Coliseum, the Forum and other tourist attractions, as well as Termini train station, restaurants, shopping, etc. Would definitely recommend!