To start with the good: This apartment is in a lovely location and it was fairly nice and true to the pictures on the listing. The 2 patios both had beautiful views. There is some noise at night but that is expected for the area and honestly when the windows are shut you can hardly notice it.
There are a few things for potential guests to keep in mind:
- This property is rented out by what seems like an agency. Some of the people I contacted were kind, and no one was outright rude, but there was a severe lack of communication/helpfulness that added to confusion during our stay. We were asked to pay the late check-in fee of €40 (which is not mentioned on the listing) a second time after already paying it once. The woman who checked us in didn’t seem to believe me and took pictures of the payment confirmation screen on my phone.
- There are 2 bathrooms but only 1 works. Reviews going back months mention that the broken toilet has a leak inside of the wall, which was not fixed by the time we arrived. We also found out that the shower water in this bathroom gets very hot very quick and is not adjustable.
- There are 3 Wifi routers in the apartment and none of them work consistently. The internet was very unreliable and we had to use cellular service for most of the stay, which was 2 nights. When I woke up after the 2nd night, the router in my room was plugged in but shut off and would not turn on.
- The tile and wood floors were very dirty, your feet will turn black with dirt walking around after a shower. Bed & linens also had mystery hairs on them making me wonder if they were washed. I have brown hair and my bed had short red hairs scattered around.
- There were no trash bags anywhere in the apartment yet the host wanted us to bring the trash out to the street when we left! We bagged trash in whatever plastic bags we collected during our time in Rome but for a $97 cleaning fee I found it odd we were being asked to take out the trash.
All issues aside, some bigger than others, this was an okay stay. It’s a good option for short term stays. We were here just 2 nights and the downfalls were inconvenient but not terrible, however I would probably not book again and am glad we weren’t here for any longer.