Sara met us at the apartment and went over everything. It is a nice bright apartment on the second floor. It was really more like 3 floors up but very doable with a carry on piece of luggage. The apartment was in a central location to catch the tram into Trastevere. The master bedroom was large with a good bed but the guest room bed is really not a bed. It was very hard and uncomfortable. It's about a 3 inch piece of foam on a piece of plywood or board. I don't consider that a bed. The shower needed to be cleaned towards the bottom as it was a little dirty and moldy. We also only had 4 pods for the coffee pot and I text Sara and asked if she had anymore. She came to the apartment and looked in the pantry and said that she didn't. When we returned from our day of sightseeing she had not replenished it so we didn't have coffee the next morning. We also stayed in Venice, Florence, & Positano and I don't feel as though there was the attention to details as in the other places we stayed.