Paolo was very friendly, professional and helpful. The apartment is beautiful . very spacious and clean. we didn't have any problems while we where there, the pictures don't do it justice. The neighborhood is quiet and convenient, there are many restaurants and cafes walking distance from the apartment as well as a super market and a virgin gym. there is a bus stop in front of the complex that can get you to many places. I highly recommend it whether its for a short or long term stay.