The apt is quaint and very clean. It is located in a quiet area with amenities close by. The terrace is small...not really a big bonus. The bedroom is not really a bedroom...it looks like a bachelor apt that was converted into a room with a loft. The bed consists of a thin foam placed on top of a wooden surface...it is very hard on the back. Shower area is large and comfortable. The kitchen is quite small - it includes a stove top but no oven. The AC works well and is very convenient. Towels are plentiful and big but very rough. Europeans don't use clothes dryers therefore the linens are not soft and fluffy. There's a concierge in the front entrance on a temporary basis for emergencies I suppose...she was present twice in 5 days...I guess she doesn't work weekends. We did not meet Rola nor Claudio during our stay but they were quickly responsive to solve a problem. Overall, the apt is ok but nothing special.