Our stay was great! We really thought the apartment was nice, and the location is superb! It was a little difficult to find the apartment. Emmanuela was waiting inside, which meant that we weren't sure we were at the right spot when we got to to external door. I had to turn the data on and use my phone to call her. My only recommendation would be that she be outside to greet people. We did not know we needed to be buzzed in, and stood outside for awhile waiting for her before we decided to try and call. We did find Emmanuela to be extremely nice and helpful. Other than that, everything was as expected and went perfect! We were able to walk to all the main attractions (Vatican, Colosseum, etc), and never rented a taxi. We would absolutely stay there again!