Alessandro responded to all our questions before and after booking. He arranged for a car to pick me up at the airport, and was waiting for me at the apartment. My arrival was well before check in time, but he allowed me to check in. The apartment was charming and in a perfect location near Piazza Navonna. We were able to walk to all the attractions. The size perfectly accommodated 5 adults. However, it can get quite noisy, especially on Saturday night. Bring earplugs!