We enjoyed the place however on our first morning there the cleaning lady was not pleasant enough to complain quietly about a misunderstanding about the cleaning. We do understand that there was an error on our part but that did not justify the very loud and somewhat rude way it was handled by her as it was 7AM. Alessandro was very pleasant about it though and explained to us what happened immediately so it was cleared up.
I also had a bad cough allergy from one of the rooms (it was slightly relieved after moving to another room). There needs to be some cleaning on the elevator shaft bec there’s a lot of accumulated dust on the side of the floors & the landing is not as clean.
Rooms are well decorated and the beds and linens are quality. The terrace is beautiful and very well kept. There’s heating for the winter and I’m sure it would be beautiful in the summer. Breakfast was good.
Personally, Paying 2 thousand dollars per night would have better spent in a hotel for the price.