Ambra was so communicative. We found her instructions to be easy to follow. Mauricio (her dad) is the best! They even gave us a gift for our wedding anniversary. We forgot the key inside the airbnb once and Mauricio was there in 10 minutes to let us in. He recommended a lot of great places. The location is perfect: close to grocery store and the Vatican. The place has an elevator, washing machine and detergent.