We didn't get a chance to meet Claudia but communication before, during and after our stay was great. The apartment was cosy with enough room for 3 people. The location was excellent. A 15 minute walk to Termini with loads of great restaurants and bars along the main strip and in the back streets. A really nice vibe around day and night. We enjoyed our stay in the apartment, exactly what we needed to explore Rome and also eat some of the best pizza around. Would definitely stay again. Grazie mille Claudia!