We did not get to meet Paolo as he lives elsewhere but were greeted by his mother, Gabriella. She couldn't have been more gracious or nicer. She went through the thoughtful appliance guide and booklet (great dinner recommendations!) that Paolo created and showed us around. The one weird part of the check in was the lease agreement we had to fill out that we've not ever done before but other than that everything was exactly as shown. Paolo was a great host- he even had wine, cookies, jam, milk and coffee pods on hand for us. It was a wonderful time spent in Rome and we hope to return soon. Grazie Paolo and Gabriella!