Gianluca was so very, very helpful and accommodating. Our flight was delayed by over 10 hour. He kept in touch with me all along the way, and was there to meet us. Circumstances changed and we were not able to stay with him, but he had already rebooked us into another (more expensive) hotel at no extra cost to us. He took care of all the details and also recommended an awesome 'local' restaurant when we asked. This was my first AirBNB experience and I was very pleased. I would highly recommend staying with Gianluca!