Ricardo is a very helpful person. We arrived in Rome about 5 hours before check-in to the apartment and were allowed entry as early as 4 hours before. Ricardo explains all the essentials about the apartment and adds a few tips and warnings on top of that before pickpockets. He will also give advice on where to go sightseeing, eating out and even offer a transfer to the airport. The apartment was very nice, clean and the air conditioning was trouble free. The bathroom was clean, equipped with toilet paper, shower gel and shampoo. The kitchen was also clean and neat. From the apartment you can walk to the Colosseum in 20 minutes. Overall we were very happy with the accommodation which was a great base for spending time in Rome.