This was my experience take it for what it's worth. I stayed for 15 days and received 4 roles of toilet paper for 2 people. When asked if we could have more I was told that the supermarket was down the street and then no response on any other text on that topic. When I told him that the TV wasn't working he stated in his first text, "it's was working for the last people" next text, "It's in Italian anyway and I wouldn't understand" next text, was " use a tablet". No one ever came to check the TV to see what was wrong with it just in 4 or 5 days later a new TV was brought over. I would think if the TV was working right before I arrived they would first come and check it to make sure that it was broken and needed to be replaced. When I sent a text asking about the parking in the area I never received a response. I only received the linens on the bed and had to wait 7 days before they where changed, no extra linen. The host was very cold and unfriendly to me and not very helpful while I was there. The location is incredible you can see the Colosseum outside of your window and the apartment is beautiful, spacious and homey. So, if the other stuff doesn't bother you then go ahead. I will be back in February and I will try another place. There are plenty of places to stay and I just like a nice, friendly, welcoming and helpful host. I have been traveling for 5 months and 98% of my host have been absolutely wonderful and helpful and I think it makes a big difference.