Although we never met Massimo in person, he was always kind and charming in our email exchanges as well as very accomodating with some minor requests. The apartment itself is spacious and the bed is soft and comfortable but Rome in July can be super hot and this flat was no exception. Nevertheless, we were close to a metro stop, a grocery store and a couple really good restaurants that Massimo recommended. He went out of his way to offer suggestions and explanations on how to enjoy Rome and his enthusiasm for his city was infectious.