Fausto and Gabriella are extremely responsive and concerned that everything was well with us. Even though there was a problem with the WiFi, they were quick to respond and to find a solution. Also, they were flexible with the check in and check out. The house is well equipped, very clean and the balcony / garden is really nice. The only downside is the fact that the house is a bit noisy: in fact, next door neighbors have 3 dogs that may be a bit annoying. Also you can hear the cars in the street and the other neighbors. Nonetheless, we had a great time and we hope to be back sometime in the future.