Giovanna was very kind and helpful. She answered all my questions right away, and was available whenever I needed to speak to her. Even when staying at the Airbnb I was able to contact her and get a quick response. I had no problems during my stay. She greeted my family and I very politely, as well as the wifi worked just great - along with a very clean apartment. By far, the best Airbnb I've stayed at. It is very modern and nicely kept. I highly recommend you book her!!