The apartment is exactly as described, was larger than expected and is in an excellent location. Able to walk to all the major Rome tourist areas in 30 minutes or less. Sylvia met us and provided clear instructions and was very welcoming. We accepted the direct pick up at the airport which is the same price as a taxi to that part of Rome and much easier. Ricardo provides clear information prior to arrival and answers any emails or texts promptly. We had problems figuring out the thermostat and he offered to come almost immediately to show us how it worked. Did suggest that he provide some further written information on the thermostat and other appliances, etc. This is a fabulous place to stay in Rome.