Manuela was very helpful, allowing us to add an additional person just a few days before arriving. She was very efficient in communicating with us, was waiting at the apartment, helpful with guiding us about the apartment, maps, groceries and more. The apartment was at a great location, so close to everything, lots of restaurants and cafes around yet quiet and comfortable. We thought three of us would be crowded but it was surprisingly spacious enough. We would definitely stay again the next time we visit Rome.