This was my very first air bnb experience and was he beginning of my honeymoon. Rita was the consummate professional and hostess. She was at the airport to pick us up (additional cost that is still less than a taxi). She made great conversation and helped us navigate the neighborhood and transportation during the stay while making her self available throughout our time in Rome. The apartment is exactly as in the pictures including the complimentary coffee, tea, biscuits and snacks. Rita took great care of us. Highly recommend.