Paolo and his mother were a dream. They gave very clear instructions for arrival. It's in a great location walking distance to lots of major sights and shopping. The building is amazing and has a lot of rich history, their bnb is perfect for any single or group travels probably not ideal for a family unless you book several rooms. I had a great time as a solo travel and Paolo and his mother and their staff were extremely nice, responsive and helpful. The rooms are super clean and very nicely kept.