The Airbnb was an absolute nightmare. IT WAS INFESTED WITH BED BUGS. Alessandro was extremely rude and disrespectful, and also THREATENED us too. I woke up every night covered in bed bug bites, which were all done in rows of at least 3, which is distinctive to the bugs.
Alessandro point blank told us we must be imagining things because his house ‘just doesn’t have bed bugs’. When he came out to ‘prove us wrong’ he indicated that he actually had REPEATED PROBLEMS WITH BED BUGS, and he even knew where they commonly nested in the bed!
Plus, he seemed to forget that one of us spoke Italian, because when he called the inspector (who was clearly a mate of his) he was extremely rude about us. The inspector found signs of bed bugs, but wasn’t sure if they were old or new. He also didn’t check the whole bed. All the same, the inspector was clearly dodgy because the inspector signed off on the house not having bugs, and we were told in English that the house was fine, even though the opposite was said in Italian.
I said that the man didn’t check well enough, and that the bites (which were *very* visible) were evidence. Alessandro implied that they were from sexual diseases, because maybe I like to drink and ‘party’. I raised my voice and told him off for such a comment. He replied “don’t raise your voice, you won’t like what I’ll do to you when I’m angry”. We are two very small women and these were two very big men. It was extremely intimidating, and we were concerned for our safety and left.
Airbnb managed to refund us, and paid for the cost of the inspector, which Alessandro attempted to make us pay, despite us never agreeing to pay it. Regardless, it was an absolute nightmare, mostly due to Alessandro’s horrible attitude. Additionally, the apartment is located in a very dodgy suburb, quite far from the city and the washing machine didn’t work. It’s unappealing on all fronts
SAVE YOUR MONEY, GO ELSEWHERE