We were able to do an instant booking which was very nice and Paoloa was very quick to respond to any communications. Paola was able to assist with setting up transportation to and from the airport directly to the flat. The flat itself was very comfortable, decorated nicely and all the needed necessities available, and the location is fantastic. We were within walking distance, or a short cab ride, to all of the large landmarks. There are plenty of shops, restaurants, and grocery within a few steps of the front door. The many little extras at this rental that Paola included such as bread, water, pastries, juice, shampoo, etc were a great touch.