Caterina greeted us easily in our first day and gave us a tour of the apartment. It is clean and well set up, including all the amenities and even some food for our first day! Caterina answered all our questions quickly and even helped with restaurant and sightseeing suggestions! The beds are comfortable including the pullout couch. Very nice shower/bathroom. Finally the neighbourhood has nice little bars and restaurants nearby but it is also very quiet at night and felt very safe. Would absolutely recommend it!