Clarabella was a great host, very friendly and available. The room was absolutely gorgeous with its own bathroom - all clean and well supplied. There was also a lot to eat in the morning which is always a plus with me :). On the negative side though, the walls are very thin and as a light sleeper, I found it hard to sleep at times, which is a shame as the bed is really comfortable. The room is on street side so traffic can be heard - I guess this is the down side of being in a great location, close to the central station.