Paco is amazing! He was very responsive to our questions before arriving and during our stay. He went above and beyond to ensure our stay went well. The place is everything as stated and shown in the photos. We found the location to be wonderful for walking places and for easily hopping on the bus or metro. Building is beautiful as well as safe and secure. ATM located very close by and a restaurant for coffee/gelato/cocktails is right downstairs. Great view of the Colosseum in a lively pedestrian area.