In the lead-up to our arrival in Rome, franca had provided directions to the apartment from the train station (that's how we arrived in Rome).
We were met at the apartment by the house keeper who helped us bring the luggage into the apartment, showed us around and gave us the keys.
The fridge had been stocked up with bottles of water, some bottles of cola, yoghurts, cheese and some bread. There were also some chocolate croissants in the kitchen for us to eat, and a basket of chocolates which the kids thoroughly enjoyed.
The apartment was clean and very comfortable despite it being quite small (2 bedrooms and 1.5 bathrooms), but it was perfect for our requirements.
The apartment was centrally located for our purposes - close enough to be able to walk to all the sites we wanted to visit.
We basically used the apartment to sleep in - we were out and about all day, every day.
Franca was very helpful and let us leave our luggage in the building (closet on the first floor) after checking out as our flight only left late that night.
There was no washing machine (as stated on the web page) - it would have been nice to go home with clean clothes, but that would not be a reason not to stay in the apartment.
In all, we had an absolutely amazing time in Rome and would use the apartment again when next we visit Rome.