Feeling was very impersonal. A hired agency was used to show the place, and the host did not have all the correct information. E.g. we were told the air condition units were for summertime only and could not provide heat. This was completely untrue. Using a global remote device I was able to hack the code and get additional heating we needed.
There were no rugs available as were shown in the photo. When I inquired I was told they were dirty and damaged so they had been removed, "sorry about that". Really? Why is this my problem? In the cold of winter with marble floors new rugs should have been provided.
Very nice and new kitchen equipment, so why only 4 small child size cereal bowls were provided? There was not even a single proper bowl suited for a dish of pasta. I had to go purchase two bowls and two plates on my own so we had proper plates for adults to eat. Not a single sponge or soap for washing dishes.
The bathroom has good hot water and water pressure. The furniture and equipment in the flat are fairly new and of good quality. I just feel the owner should consider the overall guest's experience better. €100 at IKEA could have provided rugs in the main rooms and a full set of better quality plates and bowls that would have made the experience better. Also, some time spent to teach the third party host service how everything functions so they don't provide incorrect information to guests.