Evelina was there to meet us at the scheduled time, she explained how everything worked, pointed out some highlights for us and provided us contact information, she was very welcoming...even left coffee and treats. The location of the apartment was perfect, a little tricky to find if you were taking a bus and not familiar with Rome, however we took the advise of our host and took a 10 € cab ride. The neighbourhood was close to the Vatican as well in a trendy neighbourhood with lots of restaurants etc...but still very quiet and felt safe at night