The young man who was waiting for us on arrival was very courteous and polite. The apartment was fantastic - fabulous location, while small it was very cleverly designed so felt fine for 4 people (2 adults + 2 kids). Easy walk to Pantheon (4 mins max) & Trevi Fountain the same, we walked to everything we wanted to see in Rome it was great. The apartment is on a fantastic little Piazza - The door is opposite beautiful ancient columns which have been incorporated sympathetically to a building. Stunning Setting, with wine bar, bottle shop & many restaurants in a couple of minutes from your doorstep. If returning to Rome would book this again in a flash!