My boyfriend and I were quite disappointed with our stay here. After staying in AirBnB's throughout Europe for 2 weeks, I would say this was our least favorite. We appreciated Emanuela arranging a car service for us from the airport and we were able to drop our bags off before check in which was nice. This is not a typical Airbnb. Expect to stay in a hotel room type of place with no personal touches. Literally just a bed and a bathroom. I am used to guidebooks and better toiletries (cheap soap in plastic wrappers you would find at a motel) especially for a "Superhost" we were very surprised. I normally wouldn't have minded any of this. It was on our second day that the shower overflowed due to draining slowly. We had to use our only two towels to clean up the water. I messaged Emanuela and asked for additional towels and toilet paper (only a tiny roll was provided) and we were completely out. She responded that neither of these requests could be met and proceeded to ask for a good rating and told us to be out by 1130 and that was it. We had to go to the store and buy our own toilet paper and did not have towels for showering. I would recommend to provide additional towels and toilet paper so that this does not happen to others. Might as well stay at a real hotel for a cheaper price where you can have your basic needs met.