A wonderful first experience with Airbnb! My husband and I were looking for a place near Termini (train & metro station), with free wifi, and English-speaking hosts. Frank's Place fit the bill and then exceeded all our expectations. From my first inquiry through checkout, Frank was friendly, helpful, and extremely prompt in his communications. We booked a bit last-minute, and Frank offered us a deal. Even though we arrived over an hour later than we had planned, Frank took the time to provide us recommendations and direction for numerous sights and restaurants. We stayed in the room with the private bathroom (gold chandelier and taupe duvet in the photos)--a free upgrade from the room we had booked! It is EXACTLY as pictured--clean, bright, large, and well-maintained. The Vittorio Emanuele metro stop is within easy walking distance (Termini is probably about a 10-minute walk), and there's a lovely park nearby. Getting a cab in the area wasn't a problem. The street the balcony faces is a little noisy, and I was awakened in the morning occasionally by traffic noise. But I'm a very light sleeper, and even I was able to promptly fall back asleep without a problem. The building itself is very quiet (I was glad to finally stay somewhere I couldn't hear the toilet above me flushing or my neighbor coughing!). Frank's Place consists of three rooms that share an entrance/foyer in a typical apartment building. The property isn't "staffed" like you might expect at a hotel (one of the reasons I was afraid to try Airbandb), but Frank seems to be available 24/7. I emailed him with a question around 10pm, and I had a response within minutes! He was also there at checkout time with a cleaning staff, so he is definitely around and on top of things. About the room: Hand and bar soap and cotton pads were provided. The mattress was comfortable (softer than European hotel mattresses, in my experience) and the linens were nice. Wifi worked great. Frank and Soledad obviously take the time to think of the details--the decor is simple and homey, and the fresh flowers and potted plants are great touches. There's a wine fridge, set of glasses, and bottle opener in the room. :) There are travel books, magazines, and playing cards available too. There isn't an alarm clock or full-length mirror in the room (not a problem for us, just pointing it out in case anyone relies on their accommodations to provide them.) We were able to leave our bags after check out and pick them up at our convenience. I'm generally very critical and I wasn't sure what to expect from an Airbandb experience. If they're all like this, though, we'll never stay in a regular hotel again! I was able to peek in one of the other rooms, and it looked lovely as well. We highly recommend the property and Frank as a host (unfortunately, we never met Soledad). We stayed here April 2013.