Rita was great to deal with. She was very efficient with her communication and was reliable. She was out of town for our stay so arranged for a friend to transfer us from the airport to the apartment. Our flight into Rome ended up being cancelled due to an airport fire, but her friend was very flexible as our plans changed. The apartment is tiny, but is in a fantastic location. We were able to walk to all the touristy sights and there are many food options nearby. There is a small market a couple doors down, which was very handy as well. The apartment felt safe and was quiet and very dark at night. The snacks and all the attention to detail provided a very warm welcome. We would definitely recommend Rita's apartment to others staying in Rome and would stay there again if we were to return.