Everything was great! Francesca was amazing at communication and responsiveness. Very thorough and organized.
This is not the host's fault but I think it's worth noting:
1. Cleanliness -- I think the cleaning lady may have felt rushed. The blanket was in the closet, which was next to the broom/duster, and one of them was very dirty (blood or wine stains?). I took a photo to confirm just in case.
2. Even though it's a quiet neighborhood, it's actually very loud at night. Earplugs are a must here. Surprised no review has mentioned this. You can hear EVERYTHING outside and above (peoples' steps, doors opening/closing, and water/plumbing from neighbors). It was very loud (even on a Thursday night) and impacted our sleep. Can easily be remedied with ear plugs. If I knew this before, I would not have booked it.
3. Cups weren't clean, a lot had coffee/tea stains (normal!) but also smelled a bit off.
4. It would have been nice if Nespresso pods were included (not many travelers have this on hand). No problem, I went out and got some and left the rest for the next guest.
5. This is a studio apartment, with a jacuzzi facing the bed. It can get a bit humid, just FYI, but the A/C is great (can't take this for granted in Italy!) so no problems.