Emma's place is clean, spacious and perfectly located. She's friendly. However, during our stay there was no hot water at all; the three of us all had to take crazy cold showers (and it was HOT in Rome!) despite being promised the problem would get solved the second day. We understand this might happen sometimes, but we didn't feel the stay without any comfortable shower was worth 75 euros per night. We tried to ask for a small refund but received no reply at all. It's a pity, and we hope this doesn't happen to other guests.