First of all, the flat did not look like in the pictures. Secondly, when we arrived, the landlord's first thing to say was that the cleaning staff had not taken out the trash and had not cleaned the floors. We were okay with it, it is not a big issue. However, we started to feel cold very soon, and we realized, there was no heating. The next day, we bought a thermometer, and we saw it was 15 C° in the flat. We contacted the landlord and asked him to do something with the heating, but he refused ...