Pino was very helpful. The apartment was very clean and nice. One 20 minute bus ride got us right downtown to Plaza Venezia where we could get around the rest of the city on bus/subway. We took a taxi from Termini station when we first found the apartment. It cost around 8 euros which was cheaper than taking the train and it showed us where the apartment was so we didn't have to try to find it on our own. The wireless worked well. If we ever go to Rome again, we will definitely stay at the apartment.