Very friendly, Natalia and Alex are always available and accomodating. The apartment is very well located. Near by the Trevi Fountain, the Piazza Spagna and the Barberini Metro. Very friendly neighborhood. The Hostaria Romana restaurant on the same street is very good too. Only disadvantages, the apartment is very wet and the sleeping for the third person is really a casual bed. Except this, it was a good apartment !