We were looking for a place close to the Vatican. It offered us that, which was good! Lots of bed and space for a big group. Pretty clean and had plenty of bedding available.
We checked in quickly with our host then left immediately to go to the coliseum and explore around the town. We returned that evening at 9 p.m. And upon opening the door were flooded with a terrible smell. It's not somewhat like sewage but as we entered the kitchen area, there was a strong smell of gasoline. I had a two month old baby and two other children staying with us oh, so I was concerned about fumes and safety. I texted the property manager and they were great at getting back to me. However, I didn't appreciate his comment implying that we left the gas on. They did send over a technician who turned off the gas to the water heater and also to the stove area. That left us with no hot water.
The technician was very kind and offered to come back in the morning early to turn the water back on so we could shower oh, he offered to let us move to another apartment oh, but being 9 p.m. and after a long day of walking and being all settled with our children we opted to just open the windows and stay there for the night. We left at 6:30 a.m. so we didn't bother having them come back to turn on the water heater. he asked if there is anything else they could do to make it right and I said perhaps you could get a refund for the cost of the room. He was agreeable to that, but I have not heard anything back from the owner or property manager since. I've sent several messages and have not heard a response regarding this inquiry. The property manager messages after the technician left and suggested that it was a sewage smell, once again diverting the fact that there is an unsafe gasoline leak. Not willing to take responsibility. He was not at the apartment, so for him to say things like that was a little irritating. The technician never said anything to us about sewage smell, that resolved the issue by turning off the gas lines to the water heater and the stove.
Other than the gas leak in the way they handled it, it was a decent apartment and fairly close to the Vatican City.