Francesca was most helpful, she recommended several restaurants and booked one on our behalf for the first night. the apartment was exactly what we wanted, two good bedrooms & two bathrooms, there was also an area with two single beds that we used as our 'dressing room' The kitchen/living are was just in the door. The front door had great security locks. The A/C was quite and we set it at 23* this was perfect for us. The location was excellent, easy walk to the centre, When we were leaving, our return flight was in the evening, Francesca allowed us to stay until 15.00 hrs, this was excellent and she also arranged the taxi. I would certainly recommend Francesca and the apartment. We had an excellent visit to Bologna, the wee train to San Luca was a last minute thought, we had lunch in the restaurant, at the top, very nice.