Clotilde as co-host was very responsive and an amazing help when I found myself stuck in Bologna an extra night because of a train strike.
The apartment is clean, fresh and classy. It has a washing machine, stove and oven with grill, which we made the most of. There was a great sized fridge and the rooms are really big. It had everything you needed for a stay of a week or more. The security on the building was also very good.