Lucia was a very nice and caring person. The apartment was small but just like the photos on airbnb and very cozy and clean. Lucia lieve in the apartment next to the airbnb and was there when we arrived. Lucia's son also arrived within ten minutes and told us about all the highlights in Bologna, while we were setting ik Lucia's apartment. In the hallway there were folders and a map about Bologna, we hot everything what we needed. We had such a nice stay in Bologna and we would definitely recommend everybody to stay in Lucia's apartment, our stay couldn't have been better!