Massimo's house is lovely, nicely decorated and well equipt with everything you could need. It is very well located to see all the sights in Bologna but still feels like a private retreat to come back to. The terrace is very cute and a cat came to visit while we were there. There was a problem with the gas the day before we arrived which effected our use of the stove and hot water - these things happen! Massimo was clear, courteous and professional in letting us know about the problem, our options and refunded us half the amount paid. My only advice is to check beforehand that you understand the check in process. We found the address easily but were unclear on how to access the apartments or get to the right apartment. Only a small problem though which was resolved quickly. I highly recommend this place to anyone wanting to stay in Bologna.