When we checked in we thought the room wasn’t as per the photos - the layout was different and the loo roll holder wasn’t on the wall… and the hole hadn’t been fixed but the real issue came in when we wanted to sleep- the air con is advertised as a key feature for the room, that not being on isn’t acceptable and we had to sleep with the windows open due to the room being so warm… this meant it was incredibly loud - to add to this the bed is so so bad - totally dips in the middle leaving you both falling into the centre - if that was the case for the room we’d booked it would definitely have been in the reviews. Had the room been as advertised then obviously there wouldn’t be a problem but it is so far from that.