Annalisa was just perfect! We missed our connection flight and couldn't arrive on the day and time previously arranged but Annalisa was very accommodating and even received us on Christmas Eve! Her house is just as described, very cozy and comfortable. She looks after her guests really well and have lots of nice tips about Bologna. If we ever come back to Bologna we would definitely want to stay in her place again! I think she was by far the best host we had in Airbnb. Just amazing.