Ivano was very helpful and kind, we didnn't see each other much, but when we did he was always talkative and sociable. The place is very nice, the room is big enough for 2 people, there are two lovely cats. The neighbourhood is awesome, 7min walking to Lidl, 10min walking to the train station and 15-20min walking to the centre. Localisation is a really big advantage! Overall, we had a very good experience!