This was by far the shittiest experience we’ve had through a hospitality service.
We were promised a baby crib for our toddler, which we didn’t get on our first night there. You can imagine trying to sleep with him running around the room in risk of falling in the jacuzzi. It had been better if we had stayed at home, would’ve been more comfortable than the €200+ room.
On the second night they brought us a broken crib, which we did not accept, as it was dangerous for our son to sleep in. We could not spend another sleepless night there, so they told us to find another place to stay, as they did not have a crib, and that they would give us a full refund. So we left and found somewhere else.
Not only that they ruined our stay, but they also deceived us as they never sent the full refund. We only slept for one night there and we had to pay for another hotel for the other 2 nights.
Apart from that the room is very claustrophobic and it is short of air and light.
Truly a one of a kind experience!