We had such a good time! First of all the communication was great, fast and always helpful and friendly. Riccardo personally picked us up and showed us the apartment and gave us more than great Tipps what to do and where to eat in Bologna (the lasagna was great ;)) we had a cold bottle of water in the fridge and everything was super tidy and clean. Riccardo and Valeria were always ready to help and chat during our stay. They both were so friendly and very welcoming. We would recommend that apartment for everyone who wants to have a great time in Bologna :)