We usually rent entire apartments, so clearly could not expect the same amenities with a room. The biggest pluses were location and view. The room itself and the bathroom are absolutely fine for a short stay but lack the extras that some rooms offer, such as an electric kettle with teabags/coffee or a small table if one's gotten takeout. Check-in was a little confusing - We had made plans to rent an apartment in Bologna for several nights, then decided to extend our stay but one night, but that apartment wasn't available. It's check-out time was 11 am, so I was excited to find that this particular apartment had a check-in time listed as 11 am, unusually early. In fact, that's why I picked it. However, when it came time to check in, I was told that the apartment actually wouldn't be ready until noon. However, Cinzia was willing to let us drop off our bags, so it wasn't a big problem - and in fact, managed to have the apartment ready by a few minutes after 11 after all. She also hadn't included in the instructions which apartment to ring when we arrived at the building, although she responded quickly to my inquiry. Overall, a fine experience, but a few small tweaks would make it great.