Greta was fantastic- we were a little confused how to get to the building to park so she met us where we were, hopped in our car, and showed us the way! She was very kind, and the place was sparkling clean. We were only there for one night, so we left our heavy suitcases in the car and Greta helped us carry the smaller bags up the 4 flights of stairs. Perfect location close to the fun downtown areas, we enjoyed walking around!