Maria Chiara was great to deal with prior to our visit. She was immensely helpful in supplying all the information we needed to find our way to her apartment and made us feel that we couldn't wait to get there. Maria was not able to meet us herself but her mother was waiting on the doorstep for us and gave us a very warm welcome and a full introduction to the apartment. To say that this apartment was excellent in every way hardly does it justice. It is spacious and very well equipped and had everything we could possibly need for our short stay. When we met Maria the following day (our fault not hers), she was as charming, friendly and helpful as our dealings with her before the visit had led us to expect. As a hostess, she was quite impeccable. She was very generous in providing basic provisions for our convenience which meant that we hardly had to buy anything for our own consumption during our short visit. The flat was immaculately clean in every respect and we just wished that we could have stayed longer. We have every intention of returning to beautiful Bologna and will not look any further that this flat for our accommodation. It was just fantastic - and perfectly situated to give easy access to the centre of historic Bologna.