We booked this airbnb looking for a homely base for my family over a two week period whilst I was working nearby- but despite previous communication & clear conversations Maria clearly did not want us to use the space in this way. We were unable to relax or use the communal areas without inspection and comment from her.
She accused us of being unclean if she found an item in the sink or a crumb on the floor (bearing in mind we were travelling with two young children).
She openly insulted members of my group, made very personal comments, behaved in a very confrontational manner and sent me many messages throughout the day whenever she lost her temper.
She also asked for extra cash outside of any previous arrangement.
I cannot state clearly enough that Maria made our stay in Bologna very stressful and uncomfortable.