The apartment has everything we needed for a comfortable and pleasant stay. It is very clean, the bed is comfortable, the location is convenient and close to the center. The building has a lift which is a godsend after walking all day! Although we didn't get to meet Gianmaria and Lorenzo, they were both quick to respond to queries. Gianmaria even arranged a taxi to the airport which is much appreciated. We're glad to have booked the apartment as our home base in Bologna and would recommend it to others.