This is a truly lovely apartment! Everything is as advertised. I say this because colleagues of mine stayed in two other apartments nearby and had many problems with their apts. I felt very bad for them and very happy for me that I was staying in a charming, super clean, safe, convenient apartment that is decorated with love. Gabriella has placed beautiful art and photos on the walls, antique books and furniture, and thoughtful touches everywhere. There are plenty of towels and excellent quality bed linens. The kitchen has everything you need to make basic meals, even salt, pepper, olive oil, balsamic vinegar, sugar and tea! There was plenty of toilet paper, paper towels, laundry detergent (the types of things you don't want to buy when you stay only a short time in a place). The Wifi worked wonderfully! So did the washing machine. The shower had plenty of hot water and great pressure. Best of all, the apt. (on the ground floor of a stone building) stayed COOL in the worst heat wave I've experienced in years. The temps were in the upper 90s (upper 30s C) the entire time we were in Bologna, but the apt. was always comfortable, even with no AC. The sweet little courtyard was a pleasure to sit in each morning and have our breakfast. The apt. is a short walk to two supermarkets, cute bar/cafes, a great restaurant only a few doors down the street, and about 5-10 minutes walk to the center of town. It is also about 15-20 min. walk to Johns Hopkins University and the University of Bologna. I can't say enough good things about Gabriella as a host, and about her beautiful apartment. As a native of Bologna, Gabriella is a wealth of knowledge about off-the-beaten-path things to do and wonderful places to eat! She is a beautiful soul.