Sofia was an exceptionally responsive hostess & made our stay very easy. We had to adjust our arrival time due to a change of flight times from the US. She accommodated our arrival time & had someone there to greet us. Her place was very clean & charming. My daughter & I appreciated the counterspace area & large size of the main bathroom. The weather got colder than expected & we easily found extra blankets in the closet. As mentioned, the stairs to the flat were no problem for us, but would be a limitation for someone unable to manage stairs easily. Great location & Sofia's recommendations for local restaurants were outstanding! Our favorite restaurant during our stay was one right next door! So happy we found Sofia's place for our first visit to Bologna! We would definitely return & highly recommend it!