Carla was an absolutely amazing host! We got everything we needed. She is a very nice and helpful person: she gave us instructions on everything we asked her, this was our first trip to Italy. She was really interested in us and it was pleasure to talk with her. She speaks fluent English, no problems with communication - she also responds to messages fast. The bedroom and bathroom were big and clean. We got bottles of water, a map of the neighborhood, instructions to get to a lovely (really!) pizzeria close to the house. The bedroom was air conditioned and we were free to adjust the temperature. In the bathroom there was a plenty of towels. There was nothing missing - but even if there was, I'm really sure it's enough to talk to Carla and she'll make sure you feel well at her house.