We had an absolutely fabulous experience! The apartment was spotless, beautiful and in a great location. Everything we needed was provided; towels, toiletries, soap, crockery etc. Lucia was incredibly welcoming and helpful, not only regarding the local area but also the best way to travel to/from the airport and get around the city. She even left us a bottle of bubbles and some snacks for our arrival which were the perfect way to start our weekend and very much needed after our delayed flight! We would recommend her to anyone looking for an apartment in Bologna and we would definitely love to come back! Thank you!