Carlotta was a greet host and her communication with us was excellent. The apartment was cozy and quiet and had a great view of the rooftops of Bologna. She provided everything we needed for a relaxing stay. It was so nice to come back to her apartment after a day of walking in Bologna. We were staying at her place in November and the apartment was warm and the showers hot. Her apartment is located in a quiet, scenic neighborhood close to a wonderful grocery store. We hope hope to stay at her apartment again.