Nathalie was super and helpful as we arrived in Bologna with many suitcases! She helped by picking us up at the airport and our plane was late to arrive! She took us around the area on the way to the apartment and showed us a few places to eat, shop and catch the local bus which was very close to the apartment. Nathalie was so kind to help us get to the train station and the correct platform on our departure as we headed to another destination in Italy with our many bags! We were three generations of women and we felt safe in this town walking, taking bus and trains. Apartment does have 2 flights of stairs up to it and a tub without a shower curtain that may not be suitable for elders to get in and out of to take bath. This style of tub barhing is common in Europe but may be an amusing or difficult surprise American visitors who are familiar with taking a shower! Great location, fabulous local butcher, bakeries, pizza and gelato stores and a coop grocery store within 10 minute walk. We loved walking to get our daily bread and food so close by. The place is very pretty and love the light airy feel. It can get very hot and muggy was between 89 to 95 degrees in our stay last week of June. The air conditioner really gave relief and made coming home a joy too after fun day exploring the city. People in this city are very kind and patient with visitors. On the bus many times people got up to offer their seat to elders, people with children and those with packages! Very multicultural city. Beautiful city with much to explore! This apartment was a wonderful place to call "home" while we were visiting for 11 days. Ciao....till we meet again!