The apartment was just as depicted in the ad, beautiful and charming. The air conditioner worked extremely well, and since it was rather warm in Bologna, it was greatly appreciated. Not that we needed it, because it was a wonderful neighborhood right next to a large & beautiful park and a short walk to the city center, but the knowledge of the automatic gate into the courtyard made us feel above and beyond safe. Carlo was wonderful, attentive to our every need. He also provided recommendations for sight-seeing, restaurants, gelato parlors, and everything in between. He was delightful! He made our stay everything we were hoping for on our first Airbnb experience. I would recommend this everyone I know