We had a great stay in Bologna. The apartment was spotless and very comfortable. We didn't get to meet Luisa, but everything was really well organised and we were in contact throughout our stay. Communication was perfect!
The tips we got in advance were most useful, we found some amazing food and really enjoyed the vibe of the student-y neighbourhood. Everything was well in walking distance and it was nice to stay in an area with lots of cool bars and little eateries.
Would definitely recommend!