Caterina is very friendly, forthcoming and super responsive. She prepared the flat wonderfully for our kids and there is a gated parking, which as a big plus for us. The flat itself is charming and spotless clean. There is an elevator (it's on the 4th floor) and the location is central. You can walk in around 10 minutes to the two towers and there are several breakfast places in around 2-5 minutes. Thanks again Caterina.