Communication with the host was prompt, and very helpful. We arrived in town before check in and were allowed in to leave our bags, which was wonderful! The space was very stylish and clean with plenty of room. It was very hot in Bologna while we were there, and while the space did have an AC unit and a small fan, it was still extremely warm inside the apartment, making it difficult to get comfortable or sleep well. The best part of our experience was that we had an incredible couple of meals thanks to the host’s tips on where to eat. World class meals that we may not have found on our own! This may not always apply, but during the two days we were here, the WiFi was somewhat unreliable.