My family and I spent 4 delightful nights at this apartment. We travel frequently around the world and have experienced great hospitality before, but Rocco took the word hospitality to the highest possible level. Because we were arriving late at night to Bologna, I had asked Rocco to buy some food for us so we would have something for breakfast before our early start the next day. What awaited us was enough food for multiple meals! One of my daughters flew out on an early flight, and Rocco arranged for a car to pick her up and take her to the airport at 4:45am. The car was not there when expected, and I texted Rocco at 5am, uneasy about bothering him that early but desperate since there were no cabs available on the street. Within seconds, Rocco texted back and ensured that a car was there within 5 minutes (he had ordered the car as requested, but there was a mechanical issue that delayed its arrival). Another evening, we couldn't figure out how to adjust the heater, and Rocco was there within 10 minutes to help us -- all with a smile on his face. Finally, we asked him at really the last minute to help us with dinner reservations for three of our nights in Bologna (including New Year's Eve), and he got us into some of his favorite local spots on short notice. I can't say enough good things about this host. The apartment was lovely of course. The location is outstanding, literally 2 minutes from the Piazza Maggiore. No matter how lovely the apartment, the quality of the host can make or break your experience. You are in excellent hands and in a lovely apartment when you stay in this apartment. We felt we were staying in the house of a good friend, not that of a stranger.