Luca was very helpful. He was constantly in contact before the check-in. The flat is very central in a nice and safe area of Bologna. The check-in was very simple as the concierge is there most of the day. The concierge was very friendly, we don't speak Italian but he was very helpful and friendly. Luca has all the information about the apartment printed and everything was very clear. The building is amazing with a nice garden sculptures and period features. The apartment is amazing. Is very spacious, I was traveling with two other friends and we all have our private space for sleeping (living room, studio and bedroom). The flat had everything we needed for our stay. Thanks Luca for letting us stay in your place. I highly recommend it.