The room was spacious and very clean. Location was great - located a few blocks the train station and a few minutes to Piazza Maggiore, it was easy to walk everywhere.
The pillows were a little hard, and there was no hair conditioner in the bathroom though there was shampoo and body wash. The hair dryer was one you had to keep the button held down in order to use it and it hurt our hands. Also we wanted the fan on (not the AC) and while there was a remote to the fan unit, it did not work. We didn't ask them about it, so to be fair it might be something they could have fixed.
Overall it's a very clean place, easy check in and out, the office is tight by the apartment so it was easy to leave our bags after we checked out and went to lunch. For the price, it was fine.