Raffaella is a wonderful host. There is a reason she is listed with superb reviews. She has a wonderful Loft and it truly feels like home. She adds many extra touches to make you feel welcome. This was my first time to use Airbnb. I could not have had a better experience and Raffaella has shown me what a great host can do for travelers. I highly recommend this property if you are coming to Bologna. You will not regret choosing Raffaella's Loft. She goes out of her way for you. She has a great system for check-in and check-out. The Loft has plenty of room. Having access to a washing machine and a kitchen with stove top and oven and refrigerator/freezer is a real plus.