Valeria was very welcoming. She waited for us to arrive even though it took us a while to get to the apartment because we had heavy bags. WE were very impressed with the apartment. it is beautifully decorated and has a beautiful view of the city. Very close to the train station. The bathroom is very modern with excellent shower and washing machine. Valeria has thought of everything you will need even brochures & maps. Towels smelled so fresh & clean.