Eleonora was very kind, helpful and friendly! She gave us everything we needed (linens, towels, cookware... she even lent us her pc for days!) and was always willing to help and advise. We spent a lot of time with her and the other tenants (a japanese girl and a brazilian boy, so it was an interesting cultural exchange!) but we also had all the privacy we needed. The flat is in an excellent position, you can reach the center in a few minutes walk and it is also well connected by bus. We had a wonderful stay and would highly recommend this apartment! P.s. If you go there, remember to leave a typical recipe of your country in her international cookbook ;)