I stayed here for several months while I studied in Bologna. Everything was grea at first. Good location, Andy seemed nice and polite, everything worked properly except the shower which drained slowly but I cleaned it periodically. Then around the time I was assigned midterm essays and exams, he had the wifi changed which was never properly configured and I was forced to do schoolwork at the apartments of friends. Then the shower drain got worse, which Andy told me to call and pay for a plumber to fix. Without internet or shower working, I was unable to live there for the last few months but was unable to prematurely end the contract. Then before I moved out, he asked me to clean the apartment. Due to time constraints with final exams and essays, packing and moving my things, and flying back to the US, I was only able to focus on the trash and shower drain which took several hours but finally drains water again. When he saw the apartment not fully cleaned he yelled something I couldn't understand then told me to leave and slammed the door in my face.