This is a gem of an apartment. It is located in the heart of Bologna with easy access to key sites and shops as well as restaurants and bars. The apartment has been accurately described and is, if anything, better than portrayed in the photos. But what makes Casa Letizia a cut above is the combination of special touches and attention to detail - water and juices in the fridge, a coffee machine with capsules ready to go, a well equipped kitchen, slippers, and an abundance of good quality towels. The place feels very comfortable. Letizia has also assembled considerable information about Bologna, including recommendations for restaurants which we used and enjoyed. Last but by no means least was the high level of service provided. Letizia was waiting for us outside the apartment when we arrived and met us punctually at the end of our stay knowing we had a train to catch. She even called us a cab and waited with us until it turned up. We can understand why she is a super host and would happily stay at Casa Letizia again.