Ilaria tried really hard to make our stay comfortable, but ultimately the value for the money was not good. There are additional fees ($40 per person over 4, $30 cleaning fee, $3 city tax). Our single night stay for our family of 5 was $350. Food was provided in the refrigerator and the pantry but the beds, linens, building and location were all very basic. The air conditioning in all 3 bedrooms did not function and the temperature during our time in Bologna was 91 deg F (33 deg C). Our stay was very hot and uncomfortable.
Illaria did everything she could with the situation (she said she was told by the repairman that the 3 air conditioning units were repaired, yet zero were functioning). She came over as she was leaving town to try to get them functioning. She also called a cab for us and let us leave our luggage after our check out time making our remaining day in Bologna excellent.