It started with the receptionists being extraordinary unfriendly. The room wasn't very clean and we slept in our own pillows. This is a non-smoking room and when we first entered the room all we could smell was smoke. The Bus to the City is only coming every 2 hours, since we weren't told that the tickets can only be bought at the reception, we couldn't even take this bus after waiting for it for 1.5 h. It is okay if you just need a place to sleep and have your own pillow. If you want to visit the city this place might be too far away. We made a roadtrip through whole italy and this place was not only the most expensive, but also the worst and dirty one.