Sandra was waiting for us at the apartment and was very welcoming. She provided restaurant and sight-seeing recommendations (the restaurant across the street is amazing), along with some snacks and staples in the refrigerator. And an espresso machine! Overall she was very thoughtful. The apartment is in a perfect location (non-touristy), on the canal with a beautiful view, and everything you could want to do is within easy walking distance. The apartment itself was clean, spacious, and well stocked. Bed was comfortable, shower was spacious, with plenty of hot water and great water pressure. Street noise was negligible. Would definitely stay here again next time we visit Bologna.