Paulina is very friendly and kind person who is really willing to help you if you ask. The apartment where we stayed was clean and cozy. Also the air conditioner was really usefull. The WiFi has low signal in our apartment. We had to be really close to Entrance door to catch the network. But as I later found out, in every other appartments where we stayed was so low WiFi. There were just 2 things, which could be a problem. First: Paulina speaks Italian, so if you can not speak Italian, the comunication could be little bit difficult. Second: The beds have spring mattresses, so it could be unconfortable if somebody prefer tougher mattress.