From the moment our reservation was confirmed Letizia began helping us plan our trip to Bologna. She is the ultimate hostess and provided wonderful recommendations and insights into this wonderful city. She was punctual answering our e-mails and texts and was waiting for us when we arrived as promised. The apartment is even more warm and welcoming than the pictures indicate. Situated in a grand old palazzo along the Strada Maggiore, Casa Letizia consists of 3 well proportioned rooms (living room/ dining room, bed room and a commodious modern bathroom) as well as a very functional and modern galley kitchen. The rooms are impeccably decorated with a good mix of period fixtures and modern touches. It is spotlessly clean, well appointed, comfortable, secure and functional, much like a luxury hotel suite. There is also an elevator in the building to take you and/or your luggage up the single flight to the apartment. The property could not be better situated, right in the heart of the centro storico. We were mere paces from the 2 Towers, a few blocks from the main piazza to the west, and a few more blocks from the university district to the north. During the week nights the porticos outside the bedroom and bathroom windows help to attenuate the street noise, reducing it to a low murmur. If there is any downside to the apartment it occurs on the weekend evenings when those same portico tend to amplify the crowd noise and music coming from the cafés on the block. The heavy drapes in the bedroom helps to reduce the noise but we found we needed to close the bathroom door at night to attenuate the noise leaking through the bathroom window. We were very happy here for the week we spent in Bologna and we certainly hope to return.