A great experience, Raffaella and Marcello helped us find a good parking and waited for us at the entrance of the parking then walked to the apartment with us. The apartment was newly decorated and had everything we needed. I never saw a WiFi connection that fast in Italy (>300mbps). Raffaella was very responsive and had no problem with her English which is not always easy in Italy. Of course Bologna is a really great city and we already see the tower of Assisi from the balcony. Everything was walking distance. Would love to come back.