The room was great: clean and close to everything. Lavern went above and beyond in making sure we made the most of our stay in Bologna--offering suggestions (& maps) for restaurants, day trips, and even showing us around the neighborhood. She is also an excellent cook and we very much enjoyed our meals with her!
The only less than desirable portion of our stay was that the bathroom was sometimes filled with cigarette smoke (easily cleared by opening a window) and the occasional yelling amongst the family, which was a little uncomfortable for us.