My mother and I stayed at Paola's place for a week and we found it wonderful! We never met Paola but instead dealt with her co-host Camilla, who met us for check in and was exceptionally friendly. I messaged Camilla a few questions throughout our stay and she was always quick to reply and very helpful. The space is really lovely, with a good heating system and a great modern shower, both of which were appreciated as we stayed in Bologna during a cold snap. The apartment itself is on a quiet street so never any noise issues, and although it was located up a few stairs we never had any issues. I would definitely recommend this space to all :)