We very much enjoyed our stay. Check in was stressful - our host had car trouble and was nearly an hour late, and the apartment was not ready so we had to leave our luggage and wander around for an hour. We wish we'd been notified proactively, but Patty responded right away when I messaged at our check in time. She and her helper were very apologetic, and I do not think this is typical. We enjoyed the rest of our stay. The apartment is beautiful, with tasteful lighting and windows that let in lots of sunshine. The washing machine is actually in the apartment (no dryer, but drying rack is provided). Would certainly stay again if we are lucky enough to make it back to Bologna!