We met Nicolò during check in. We were late arriving due to difficulties at the train station. He handled it graciously. He patiently answered all our questions and was very helpful. He had a binder of useful information about the city and restaurant recommendations (which were very helpful). He responded promptly to our emails. He was very willing to book restaurant reservations. He arranged our taxi on the last day.
The apartment was very well located. The old town was within walking distance. There was a food market nearby and a grocery store a short distance away. The apartment was spacious, clean, well furnished, and had a medium sized refrigerator. The washing machine was in the suite and there was a large drying rack provided. The air conditioning was quiet and well placed.
There are three steps down to the elevator entrance with a hand rail on one side.
Our stay would have been better if the the apartment had heavy curtains to block out the bright lights from the alley. There were two busy bars nearby. The double pane windows blocked out most of the noise.
Thank you Nicolò, We enjoyed our 7 days in the apartment.