Lucia was super polite, well organised and very helpful with giving us tips on what to see and do in Bologna! We really enjoyed staying in her apartment which was clean, tidy and well equipped with all the essentials! Wifi and air con worked perfectly also! There is a nice restaurant we had dinner at (recommended by Lucia) in the next street over called Osteria Santa Caterina! Would definitely recommend staying here when visiting Bologna, we honestly felt like we were staying at a friends place. Only challenge is, getting your luggage up 4 flights of stairs!!