It was our first time using Airbnb, and thanks to Flavia, it was a great experience. She was an excellent host making sure that everything we needed was there. Communication was very good, even though we do not speak a word of Italian and Flavia does not really speak English. She has a lovely daughter who helps her. The apartment is eqipped with everything that can come useful during your stay in Bologna. It's located in the old part of the city, near the heart of Bologna, Piazza Maggiore (7-10 minute walk). The apartment is really nice, there is a garden where you can sit and eat your breakfast and bask in the Italian sun. The apartment is even eqipped with air-conditioning (although we did not use it as it was not hot in April). Flavia was very helpful and accomodating. When we asked for two duvets (as we usually feel uncomfortable when having to share one) she kindly fulfilled this request. She also left some stuff for breakfast in the fridge (butter, jam, water, juice, beer, etc.) and on the shelf (some Italian rusk, tea and coffee), which was very nice. The internet did not work great at first, but after restarting it, it worked flawlessly for the whole stay. Also, the bed is much larger than it appears from the photos. In fact, it is a normal size double bed, although it looks tiny in the pictures (which was a bit of my concern prior to our stay). Also, be advised that since it is a basement apartment, it is a little damp, and this can be sensed (although there are air-fresheners all over the place). Overall, great value for money and a very nice experience!