Andrea made everything easy. The apartment was clean and as described so we could settle in and get out and see Bologna. Check-in was effortless and Andrea not only helped us find a place to store our luggage after checking out but also offered to pay for it, as we were staying in Bologna for a few hours longer than was needed to make sure that her place was thoroughly cleaned for the next guest (gotta appreciate that in the time of Covid). I would solidly recommend!