Our stay at Lucia's apartment was one of the best experiences we have ever had through Airbnb. The place was exactly as described, the location was incredible, the place was incredibly well priced for what you are getting, and Lucia and her son were incredible hosts. They were incredibly friendly, helpful, professional, and accommodating. When we arrived, they had an assortment of helpful pamphlets and maps waiting for us, and they actually sat down, asked us what we were looking to experience in Bologna, and then drew out basically our entire trip on the map, from places to see to places to eat. They were available but unobtrusive throughout our stay, and were very accommodating about the fact that we arrived with bikes and arrived late because we had some bike issues on the way there. Overall, 10/10 would recommend.