The location was perfect. like 15 mnn on foot from the city centre. Clean and warm enough. The unacceptable problem was that although the house is for 4 people, after every bath,you need yo wait like 2.30 hours to get warm water again. The second night that we noticed that, since the four of us wanted to have shower, Sandra was very unhelpful with the directions of 'solving ' the problem. Specifically, we were exchanging directions for like 2.30 hours via messages in order to find instant solution. She was very rude and un willing at least to come and check the boiler the next morning. Me and the whole three other members of my company ended up with three of us without hot water. And trust me we needed it a lot, since we were on tour all day long. Her written words seems like she was bored of giving attention to the problem. And the worst thing is that they never, both of them, write thank you and sorry. Sth like they do not use those two words at all. That night, was bad.