I stayed in the apartment with my brother and two friends around the Christmas holiday. Arrival was smooth, Massimo was able to walk me through entering the apartment via text. When we arrived, the apartment was very clean. My only problem with the apartment was the lack of natural light, which could get depressing at times. Check out was also simple. For location, it is close to the city center and an easy walk. However, the plaza that the apartment is located lacks the charm of the old city. There would also be random groups of people loitering close to the building. Since I was traveling with three men, I felt safe but if I was traveling as a single woman, I don't think I would have felt comfortable.