Silvia met us when we checked in, and we got to check in early which was a blessing in the heat wave. Silvia was very friendly and informative. The apartment was as pictured, lovely and cozy, clean and very well stocked and furnished. We felt safe and rested, and the place was a great nest for our exploration of Bologna. I definitely recommend! Plus points for the elevator and wide corridors that made it easy to move with our big luggage and the very clear waste sorting that’s definitely a good sign of a responsible accommodation. Effective air conditioning too!