What can I say about Donata but that she is a very caring person that only objective is to make your staff comfortable. We ran into an A/C issue and Donata did everything to get the issue worked out as soon as possible. The apartment is very new with new appliances and furniture. There is a grocery store and plenty of restaurants in the area. It's about a 10 to 15 min walk to the main square. I would recommend this apartment if you're traveling to Bologna.