Luigi chastised us for being late ( poor directions so we were lost) - we felt unwelcome and a bother- a hotel would have been a better choice. He was not happy we used email. We felt cheated when we saw the room was being offered for 30% less than what we paid - by the time we paid all the fees, a hotel would have been a better option/value and we would be welcomed- very disappointed that we used Airbnb- bad experience in Bologna. The floors were dirty so wear your shoes, the rest was clean. Outside door hard to operate, a problem if emergency arises.