it's a nice place, and he apologized for it, but there was a lot of noise from two sources: work being done on the roof right outside the room. He apologized, but should have offered my money back. Also, their son was constantly playing video games and talking rather loudly just outside the room, and completely ignored me and complained about it when I asked him to please keep his voice down.
I was very tired and trying to rest, and did not expect this from a 5 star spot. The host was apologetic, but this just seemed an effort to not take any responsibility for it, in normal Italian fashion.