This is a great space but we were extremely disappointed in its management. They were unavailable to us and we were left to fend for ourselves. The cleanliness level was very wanting. Showers did not drain, towels were stained, floors were very dirty. Clean bathrooms are a priority for us.
The host kept us waiting for more than an hour, and this , after a long day of travel. The man in the coffee shop downstairs was able to reach the host, and only then, did we have the sense of assurance that someone was going to get us into the apartment. She said she’d arrive in ten more minutes but it took yet another half hour.
When we tried to reach her in order to fix the shower drains, she was 100% unavailable and told us to buy liquid plumber, and that if that didn’t work, she would take care of it. But she never ever responded after this point and we were simply stuck with the backing up shower drains.
In spite of the space being a lovely space, I would never stay in it again because of the lack of cleanliness and the lack of any concern on the part of Helen.