Andrea was great at communicating with me since the beginning when I asked about parking at his flat. He was able to provide a spot to park, and his place is walking distance to the edge of the old city, which is great! Saved us the headache of figuring out what to do with the car in a limited traffic zone.
His mother welcomed us and showed us the amenities. She was flexible with our check in time, too, as we arrived an hour early.