The apartment location is fantastic, right in the center. The owner is a very nice person (if you are lucky to meet her; she lives next door). Unfortunately, the apartment is managed by an agency. Patrizio was not very responsive or empathetic. The listing was not accurate because after we booked for 5 people, they removed the double size sofa bed and therefore there was one bed missing when we arrived. They offered an inflatable mattress but it was very uncomfortable (only 5 cm tall). The apartment needs renovation, especially the bathroom (the sink was clogged, the toilet flush didn’t work properly, the shower head was full of calcium). The kitchen is fine. The Airconditioning works very well. The building is very old (it is in the center) and you need many keys to get in and out (2 doors, the elevator, two gates). The furniture is mostly antiques, beautiful to the eye but not the easiest to use. But the major disappointment for us was the complete lack of empathy for the major inconvenience caused by missing bed. I was there with my family to celebrate my father’s birthday and it ruined the whole experience.