We were 2 hours late in the evening arriving from our agreed check in as we missed a connecting train from Milan. This seemed to be no problem for Cesare and Ludovica who waited for us and greeted us warmly. The apartment is as exactly as it looks in the pictures. It is clean, comfortable, looks recently renovated and in an excellent location, close to the railway station (5 min walk) and the city centre. We are travelling with 2 teenagers so having single beds for them was brilliant. The beds and pillows are very comfortable. All the rooms are bright and spacious and a small breakfast is a lovely addition. My husband enjoyed making his own coffee in the mornings. I can highly recommend this apartment, especially for those travelling as a family of four.