Everybody was very friendly and helpful! We ate one of the most incredible breakfasts, the apartment was very hot - even if the temperature outside was 1 C! - and we have no issue to arise! We have also to mention that when we needed medicine for a terrible pain in my back, the family called a doctor and get advice to provide me with the right medicine. We strongly recommend to choose this apartment if you are keen on visiting Bologna. Many thanks to Maria Teresa, Mirko, Eduardo and Ilaria for making us feel at home!