A truly heart-warming experience. Matteo and Delia genuinely care for the people that come into their homes, and offer them true hospitality. I was so touched by the level of attentiveness and care they showed to me as a first-time traveller to Bologna. Even before arriving, they were arranging what breakfast I would like and how I was to arrive at their place. I felt so welcomed and looked after. Whenever I faced any difficult situations like getting lost etc they were always on hand to help me. You can see how passionate they are about their guests with the detail in the guest room with heating, blankets, maps, guides and even putting aside a bottle of water and a bowl of chocolates. On my birthday they prepared me a delicious cake and put a candle on top, and wished me a happy birthday at breakfast- i will never forget how sweet that was! They are really warm people and staying with them was wonderful!