Tony really made us feel welcome. It was like staying at a friend's house. Tony met us at the airport, gave us the keys and his partner was there waiting for us to show us the apartment. It was a great location for us with everything we needed. As we have friends in Bologna (but with kids and a small apartment, this was the perfect spot for us. The Sky TV to watch the Rugby World Cup and the news in English was a definite plus! (One small negative... the apartment is on a corner of a somewhat busy street so if you are a very light sleeper this might be a problem - nothing terrible but traffic definitely starts around 7am). If you are a Bologna football fan - this is the place to be!