OK, I just gave 5 stars to a place I've never seen. Here is the reason.
I screwed up. Big time. I meant to reserve this lovely apartment for a couple days in one month and two days from now. BUT (you've done it too, right?) I selected the wrong month and reserved it for just two days from now. And then, to compound the situation even further, my daughter decided at the last minute to invite her boyfriend on our trip, meaning we would need sleeping space for 4, not 3. Meaning I, unfortunately, had to cancel my reservation here and search for another place. Which I did. Doing so kicked in the Airbnb automatic cancellation policy for this listing of refunding only 50% of the total payment (less than 28 days before stay). OK, I said to myself, that's the cost of not paying attention.
The next day I received a message from Camilla explaining she had just noticed I hadn't been refunded the entire amount, and would immediately correct this unfortunate situation. Which she did.
Definitely a class act!