Great apartment in the heart of it all in Bologna! Easy to get around and the perfect space for 1-2 people. Having the washer was a definite boon! Ilaria was super helpful and responsive, and welcomed us with a variety of water and snacks. Only reason for four stars instead of five - the water heater went out and needed to be reset every day. Ilaria was super helpful with instructions, but a little frustrating to go to shower and only get cold water for 10 minutes. Other than that minor issue, would definitely recommend!