Nicoletta was wonderful, she arranged early bag drop, suggested lovely local restaurants ( which from outside we would never have picked), called taxis for our departure and always replied promptly.
The apartment is on the top (4 Th) floor and no lift so you need to be fit enough to carry yourself and your luggage.
It is a quirky apartment, well equipped, although in the very hot weather it is a warm space ( like everywhere in Bologna).
I would very much recommend this lovely apartment.