Eleonora’s mother Elisa let us into the place — early! — and was incredibly kind and helpful. We contacted her once during our stay (very soon after checking in) because we had trouble figuring out the key. (Simple confusion on our end.) Elisa was very helpful and the confusion was resolved within minutes. Both Eleonora and Elisa were extremely nice. Couldn’t ask for better hosts. The apartment was GORGEOUS. So clean and styled so nicely. Exactly like the photos. The best part was the outdoor space with the view of the 2 towers. The location was also amazing. It was within walking distance to everything but we did cab to/from the train. (Very easy and less then 10 euro each way.) Also there’s an elevator!! Major luxury after other places in Europe I’ve stayed in. We really loved the place and location. Can’t say enough.