We were 4 people travelling to Bologna.
The good:
1. Location - city centre. Close to everything and 10 min walk to the train station
2. Clean - sparkless clean, large and newly renovated apartment.
3. Friendly - overall friendly people, the check-in was good and they alowed us to stay extra hour.
What can be improved:
1. You will be requested to provide screenshots of your passports + sign Italian contract. It says so in the description. We asked to read the english version before signing anything.
2. Communication: Because the company (Realcasa) manages this apartment the responce is delayed or you get it only during the working hours/days. What they do communicate to you that you can be charged extra for late check ins.
4. Organization: We were 4 people and especially booked 3 bdr apartment. Realcasa made an assumption that noone is going to use the third bdrm? and they havent left any clean sheets in the 3rd bedroom. We noticed this problem too late in the evening so noone was able to respond, the team brought us the sheets the day after.
5. There were other minor things that could be improved for overall experience, but they are not a deal breaker in our opinion.