Chiara's loft was really cozy, clean, quiet and well maintained, with all the facilities that one needs. From the time we booked, everything (check-in instructions, contact information, direction, etc) was communicated with great clarity. The house is located in a wonderful neighbourhood, close to all the local amenities, nice cafes and a large park! Chiara made an extra effort to help us with our stay and gave us plenty of suggestions for local restaurants, sightseeing and experiences. I highly recommend her place and look forward to staying there next time I'm in Bologna!!