Communication with Lucia was easy; she welcomed us to the apartment with a glass of prosecco and was very friendly and knowledgeable, with lots of helpful advice on local restaurants, the sites and transport etc.
The apartment is very comfortable and warm. Well worth the climb, particularly after all the delicious Bolognese food. The location is excellent, easy walking to all the main sites and good local restaurants.
No hesitation in recommending a stay and will definitely go back next time we are in Bologna.