I struggled before writing such a negative review but I can’t believe this is the same apartment that received such glowing reviews. Yes, this apartment is in the perfect location and, if that’s the only thing that matters, it’s a 5 ⭐️! But the location couldn’t make up for everything wrong with the inside.
First, it smelled. Must and mildew permeated the entire place. We finally figured out it was from the washing machine in the bathroom. Unfortunately, the towels and bedding all seemed to have been washed and left in the machine too long and wreaked of mildew. We had to rewash all of the towels just to bathe.
Second, the bed had a fitted sheet and a smelly comforter. No extra sheets or blankets. It’s doubtful that the musty comforter is washed between every guest. Also, there were two mismatched pillows. One a super thick memory foam pillow and the other a pillow filled with chopped up foam. Very uncomfortable sleeping conditions.
Third, the kitchen was not well stocked. There was one wine glass and one glass. Plenty of espresso cups though. The toaster didn’t work.
Fourth, the entire apartment felt in need of a deep clean. Stains all over the curtains, scuffs on the walls, crumbs all over the kitchen table.
We loved the location, but the view certainly didn’t showcase the beauty of Bologna. The lighting was sterile and bright-perhaps because the apartment itself is so dark. This apartment is probably best for college students or young couples trying to travel cheaply to a beautiful area but skip it if you’re looking for anything better than a Motel 6.
Some reviewers mentioned the check in process. Yes, it’s tedious but Armand has pretty clear instructions on how to access the apartment-just pay attention to the email you receive before your stay.