The apartment was wonderful. The balconies were a plus - a great spot to enjoy our morning cappuccino. The washing machine was helpful. The apartment is on the third floor (no elevator), but this was clearly disclosed on the listing. The location was perfect - right near the center of it all but on a quiet side street. There was some construction going on in the neighborhood, but not too disruptive. Rocco was amazingly helpful - he stocked our fridge with goodies (milk, juice, yogurt, bread, butter, jam, and wine) and helped us find some authentic pizza for the night we decided to stay in and eat on the balcony. We loved Bologna, even more than Florence!