I feel a bit sorry for my poor review as Federico is a nice guy, however, overall our experience was not great. First of all, our check-in experience was on time, but it was not extremely friendly. We were 5 people and we were only given 4 towels.
Second of all, the elevator broke during the day. We had to help people who lived full-time in the apartment with disabilities get up and down the stairs, which was fine because there was a serious need. However, as tourists, this should not have been our responsibility.
Third of all, the shelves in the kitchen were incredibly dangerous. They basically are hanging down from the ceiling with space underneath. I hit my head so hard on the shelves on the last day that I thought I had a concussion. Additional about the apartment, the refrigerator was very difficult to open, however, this is not as problematic as the hanging shelves.
Fourth of all, and very minor detail for us, if you are there on the weekend and want a quiet Airbnb and have people sleeping in the living room, it is quite loud with the piazza and bars below.
I travel very frequently with Airbnb and in general, and I was a bit disappointed with the experience. The reason I am giving it three stars is that the apartment overall was clean and in a wonderful location, however, you can tell from the stories above that there were some issues.