The communication was easy. The place was well organized and very clean. The place was conveniently located, quiet, and comfortable. If you need parking, Franco also helps with this. If you have a child, it is perfect. There is a small place to play on the grass outside that is safe and there is a playground just 5 minute walk away. Everything you need was there. It is a real place, not an apartment that was bought just to make money on airbnb.