Letizia was extremely welcoming and accommodating. She met us onsite to give us the keys and explained everything thoroughly. She even returned early on a Saturday morning to help us figure out the AC and heating. She provided lots of touring information and restaurant suggestions. The apartment was small but perfect for a couple. The kitchen was fully stocked for cooking, there was ample closet space, and the bathroom was huge! It was great having a washing machine, although more drying space or lines might be helpful (no dryer). the location could not be beat! Right next to all the main sites and squares and great restaurants and markets! The apartment is a little noisy at night but understandable given the location. All in all a great experience!