Maddalena was very helpful and available to answer all of our questions. This is a charming, new, adorable studio apartment. We even were able to wash our clothes at this location. Both Maddalena and her husband provided helpful suggestions for dining and provided us with extra blankets when our daughter decided to join us. This was our first time in Italy and using airbnb and it was a great experience. It is a picture perfect apartment in a safe location close to the bus stop, and historical sites. Only down side was the Euro Cup was going on and the TV did not work so we had to watch it at a restaurant which turned into a wonderful experience to see how involved the waiters were in supporting team Italia!!!