First of all I would like to say that the studio was as the description. It was clean and the bathroom looked to be recently renovated. If you have mobility issues the stairs may be an issue for you but you do get a good view of Piazza de Celestini from the appartment. Communication with Matteo and Gianluca at the time of booking was excellent however there was no communication regarding entry into the appartment on the day of arrival until three hours after the arranged time. I have fed this back and hopefully my experience will not be repeated for future guests. The position of the lock box was also confusing and I had to ask in one of the neighbouring shops where it was. The shopkeeper told me that she regularly has this request.