everything were great with my stay to Bologna and to Raffaella's apartment. I booked it for one month and from the beginning i had a good communication by e mail with the host. She helped me with my questions and upon my arrival she had few things bought for me such as milk, coffee, juice,yogurt and cookies. The apartment is located in the center of everything and all in walking distance. (underneath supermarket, market,shops and two towers 10 minutes walk) always warm from heating which is great when you are returning from cold. modern facilities and clean and great double bed at my departure raffaella came to say bye to me and thank me and that was it a nice gesture