Umberto and Giovanni were absolutely wonderful. They responded promptly to any communication and the apartment was ready earlier than I expected. They are very organized and all the information you need is clearly available, whether it is how to use the washer, or recommendations on places to visit.
The apartment itself is just as advertised. It is located in a nice area with plenty of shops, restaurants, and transportation nearby. The place is sparkling clean and very very comfortable. It is just as quiet and safe as advertised. I would love to return next time I visit Bologna.
Umberto and Giovanna are fantastic hosts!