Room and bathroom were both spacious and clean. Shampoo and bath soap were in pre-used big bottles on the bathroom floor (not in dispensers), so you might want to bring your own if you’re uncomfortable with sharing what others had left behind. Hairdryer and toilet paper were provided. Hot water was available 24/7. There was a kitchenette but we didn’t use it except for the fridge and the trash bin. The only bothersome thing was having to go to the office elsewhere with all our luggage, just to collect the keys first. It’s not that near when you are loaded with all your luggage, although it sounds near about 15 minutes walk from the office to the apartment. Maintenance is needed for the toilet door (warped and couldn’t close properly). Apartment location is in a quiet street, easy walk to the old town. Great ice cream shop down the street round the corner- Sorbetteria Castiglione.