Lucia happily greeted us even though we were late on arrival. She did have her phone nearby, which was very helpful. Upon arriving to the Airbnb, she was very welcoming. The home was exactly as pictured in the photos. She even left us some snacks and a tiny bottle of prosecco! We loved that she had binder full of maps, restaurant recommendations, bus times, etc. It was truly the perfect place to stay. The view was also amazing. This BnB is highly recommended.