Paola was an excellent host; very responsive and helpful. Her place was spotlessly clean and had all the amenities we needed. The location was superb for walking to all the highlights of Bologna as well as the train station for excursions. We had a small issue with hot water/heat and she was there to solve it within 20 minutes. Being close to the university and several pubs, it can be noisy at night...but the loud talking and exuberant singing passes quickly and she even supplies earplugs which worked perfectly. Her recommendations for restaurants were fantastic. I would absolutely stay there again.