Maddalena and her partner were very welcoming, they allowed us to come a bit earlier and were so accommodating even coming to check on us in the cafe nearby where we were waiting. They went through everything with us, showed us local restaurants and bars and gelaterias nearby that we should go to and that were affordable. They made themselves fully available to us if we needed their assistance and even sent us a message the next day to see how we were going. The apartment was the perfect size for two people, fully equipped, modern and clean. Also they left us breakfast items which were lovely, fresh water and other drinks - and I should also mention that the apartment was on the ground floor which was so handy with heavy bags! We were very happy staying here and only wish we could have stayed longer as Bologna was an excellent city as well! Highly recommend others stay here.