The apartment itself is just as pictured. Clean and spacious. The location really is in the city center (not accessible by car) and among great shopping, many restaurant and lots of action. Francesca and her colleague Roberta were kind and easy to contact when needed. My only warning is to a weary traveler or to those with lots of luggage or kids (we have both). Bologna is bustling and parking nearby is a challenge with pedestrian only streets and narrow alleys. The apartment has a very small lift but only accessible after a large flight of stairs. Once you are settled it is good- especially if you plan on staying in town. We spent a lot of our trip traveling to other areas so had I known I might have rethought our plans.