We stayed at Laura's apartment for 2 days. It was very cute and just as pictured online. We did not meet Laura but she did have someone waiting for us at the apartment to let us in so check in was no problem at all. She had lots of notes around the apartment with helpful notes and phone numbers. She also had a really great homemade map of the city that was noted with recommendations for restaurants and shops. The bed was too firm for me so I slept on the large soft sofa the second night which was nice. Her apartment was in a great location, I would recommend it.