We stayed at Hello Bologna airbnb for 3 nights during a visit to Bologna in September. Place itself is fantastically located no more than 5 mins walk to a lot of the main places and beautifully designed with loft bed, glass floors, lots of gadgets etc. Enjoyed our stay and would certainly visit again and recommend however experience could be improved with more personal touches and a less transactional approach - for example there is a late check in fee that increases every hour after 930 despite many international Bologna flights landing after 8pm, you receive exactly three towels but if you need or even use one more it’s another fee (there were not any towels in bathrooms so you need to bring your towel allowance with you) and finally as it is run by an external company you don’t really get that authentic full airbnb experience (that we’ve experienced in many other airbnbs) whereby the hosts insightfully recommend places and things to do etc. Overall we had a good stay as flat was clean and well located but without these things and the rates that are charged it’s the difference between a good and a great Airbnb.