Lucia is amazing. She was excellent in communicating to us and the apparment was perfect! We were nicely surprised to see the amount of effort Lucia did to make us welcome. Lots of information in the apartment, with refreshments when we arrived - including a bottle of Presecco (pleasantly surprised) and also an espresso machine, including capsules. Lucia also provided mobile internet connections - so you could have internet access around the city - a great benefit. Would recommend this apartment to all, as great location, great welcoming refreshments, mobile internet access and an excellent host. Made our last day in Italy very welcoming and relaxing. Thank you! Simon and Adam.