Right from booking to being met by Letizia was a good experience. We came to the Due Torre where the flat was located by bus from Bologna Airport. Letizia contacted us in advance and was waiting to greet us, very thoughtful. We we're charmed by the flat and the services provided. Clean, fresh and everything worked perfectly. In a safe and central location with access to excellent small nearby supermarkets as well as the wonderful historic buildings and monuments. Piazza Maggiore was only a few minutes walk away where access to the trips and tours start from. There was a small amount of traffic sounds at night but we only noticed it because we come from a very quiet home and not used to any sounds at all. We would highly recommend Letizia's facilities as good value for money especially as the shower was powerful, the bed really comfortable, bed linen and towels fresh and new and the layout of the flat worked perfectly.