Lucia is the epitome of a great host. She was incredibly warm and welcoming to our family. She is organized, clear, and is committed to making sure you enjoy your stay in Bologna. She will answer any questions you have. She even went above and beyond by setting up a crib and high chair, buying a pouch of food, and providing toys for my one year old son to play with so he would be comfortable. Her apartment is exactly as advertised in the pictures with added charm. We loved every second of our stay. Our son didn't want to leave. We fell in love with Bologna and fell in love with Lucia's place. We hope to have the opportunity to make it back in the future.