Serena's more than a host, she's so kind, gentle and warm that it left us speechless! Every morning she left us a small breakfast on the table, even though she didn't have to. She gave us the best tips, books about Bologna, guided us to the best places to see and we really became friends. It's an amazing experience. Her place is tidy, warm and cozy, she is trustworthy, even takes care of your things. She waited for us to check in, even though she had work to do. I came with my girlfriend, she was so kind, she made us some welcome tea. Our room was nice, clean and tidy with everything prepared for us to stay for these days. It has place for your clothes, shoes, jackets. Bathroom is clean, theres a nice bathtub, nice mirrors. The living room has lots of books, a big TV, small stylish sofas, lots of nice plants. Really beautiful. Outside of the apartment are lots of nice cafes / restaurants and Mercato delle Erbe - really nice place with lots of small shops - tiny restaurants and a big market in the middle. It's 5-10 minutes walk from Piazza Maggiore. Just behind her building is a Michelin start restaurant Oltera. Later in the evening, we even had a few drinks together, she shared her apartment, her things and her life with us for these few days we spent together. Can't recommend it enough, it was so pleasant!