Ennio is a most gracious and helpful individual who guided us for hours around his beautiful city, organized taxis for us, took us to a local restaurant, provided fresh linen when requested, personally drove one of the group to the airport (at very short notice) when flights were disrupted / cancelled due to a baggage handlers strike, and much, much more. The apartment was very clean, the beds were very comfortable and both bathrooms newly refurbished. We struggled with the induction hob and we failed to make coffee despite being shown how to do so by Ennio.