The apartment was not clean when we arrived. Ants were active in the apartment in the WC, the kitchen and the desk area. The checkin process was rushed and we later discovered our overview included bad information. We were told as many as three times the wrong key to use by the host. Response to remedy the problem was very difficult to obtain as the host did not answer the phone for an entire weekend. It took hours to find someone to assist in resolving the key issue so we could enter the apartment after going out for dinner.
One set of towels per person is not adequate when guests are staying for 5 days or more. No dish towels were supplied in the kitchen. A small amount of dish soap was left in the apartment. There was no shampoo or soap in the WC to shower or wash up.
The kitchen was well equipped and appliances worked as intended. The location was good and convenient.