Luisa provided prompt responses to my questions and was flexible with our later arrival. The apartment is more spacious than it appears in the photos. The bedroom has beautiful high ceilings and we loved the space. The apartment is beautifully decorated , has a comfortable bed , couch and a great kitchen with bench space. There are a few flights of stairs to contend with, but we managed them. The location is terrific, a few minutes from the central area. Cafes and restaurants are literally across the street. Very easy. We really enjoyed the restaurant suggestions, particularly Ristorante Teresina. Bologna is a lovely city and this is a great apartment .