So enjoyed our stay. Franchesca communicated quickly with us before our trip on arrival time. Met us for an early check in and explained area. Extremely accommodating. She made sure wifi was connected and she was available for any questions on a go forward. Apartment is well located very comfortable, clean and safe. 15 min easy walk from bologna central. Easy to locate. Many close amenities such as coffee shops and grocery stores. Really felt like a local staying here.