Everything was so easy, so convenient and so perfect from beginning to end. Bernardino was so communicative from before check-in til the time we checked out (he even let us store our luggage in his office after we checked out so we could go explore the town more). The apartment is in the perfect location, in a very nice building (with an elevator!) and the room itself was updated and very clean. Will definitely stay there again when we make it back to Bologna. Grazie mille!