Francesca communicated frequently before our arrival, providing us with useful information and ensuring that she was available to let us in, even when when our arrival was delayed at the last minute. She made us very welcome at the apartment, and provided us with tips regarding shops and sight-seeing. The apartment was as described, and had everything needed for our stay. We especially appreciated the good lighting, which made reading enjoyable. The apartment is located a couple of minutes from the historical centre of Bologna.