Giulio was very friendly and welcoming, and the apartment was nice, spacious and clean. When we arrived (early in the morning), the room was not yet cleaned because the previous guests had just left, but he offered to store our luggage and carry it upstairs for us while we explored the city. If we had any questions he was also very quick to respond to our emails. Giulio made us feel right at home and told us about the best place to get ice cream, which was delicious!