Irene made us feel very welcome from the moment we arrived, coming out at 11.30 pm to greet us after our flight had been delayed. Lovely to see a friendly face after a fraught day. The apartment was fantastic, very spacious, clean and well equipped. Nice personal touches, fruit and fresh towels laid out for our arrival. Lots of information on Bologna for us to read too. The apartment was ideally located, a ten minute walk to Piazza Maggiore, under ornate portico's. Bologna is a vibrant city, with lots of interesting culture and cuisine, which made for a really interesting visit. On our departure, Irene, again went out of her way to assist us, booking us a taxi for our early morning flight and personally seeing us safely on our way. If in the future we return to Bologna, we wouldn't hesitate to book Irene's apartment again. Thank you, Irene.