Cute and comfortable apartment that is just like in the pictures. Well-equipped kitchen, washing machine, comfortable bed, big shower with good pressure and water temperature and wifi that functioned well for both streaming and Zoom-meetings. Located in a lovely part of the city, about 12 minutes from Piazza Maggiore and 5 minutes from Giardini Margherita by foot. Easy to reach from the train station and the bus terminal - several bus lines stop about two minutes away. The check-in was smooth, Chiara was working but she left very easy-to-follow instructions (including pictures) on how to collect the keys from the café next door. The communication was then very good during the entire stay, with Chiara checking in to see that every thing was ok. It is obvious that she really cares about her guests and that they have a great stay, she even brought me chocolate :) when she came to change the linen and towels. All in all, I had a very nice stay at The Loft and I believe that the fact that I decided to extend my stay, when I found out that I didn't have to be back home until two weeks later than first expected, speaks for itself. I definitely recommend Chiara's place to anyone coming to Bologna.