I fell in love with the tower as soon as I saw the listing but it was even better than the pictures show. Francesca was great with communication and Andrea was there to meet us when we got there and helped with the luggage! They even booked our ride to the airport for us. The tower is in a great location, just steps from everything we wanted to see. The place is clean and modern inside. The views from the 2 decks are amazing! We could have just sat outside forever feeling on top of the world!