The room is right in the centre of Bologna in an apartment on three floors. Therefore you are close to everything and you have your privacy even if Claudia were there - she was not, during my stay. However, the communication before my visit was easy. Her friend let me in and showed me around. If a decent room in the city centre what you are looking for this is one. If you would like to make a bargain or prefer a more personal contact, I presume you might want to look for an alternative.