We had a fantastic time at this great location in Old town Center of Bologna. It was convenient to everything you could need access to with the city as well as transportation to other areas. Apartment had everything you could possible need to make your stay feel like being at home while in Italy. We did not get a chance to meet Elizabeth as she was away during our visit. However the instructions she left as well as being very easy to reach by phone or text made it seem as if she was there. Would recommend this home / apartment to anyone visiting Bologna.