This is a clean, well provisioned comfortable and centrally located flat. We stayed in December and the heating and hot water were excellent. Communication with the host was very quick both before arrival and during the stay, and host was very responsive to requests. This 1st floor flat felt very safe and secure, as did the neighbourhood. We could walk to the Piazza Maggiore in 15 minutes. The flat was as described in the listing, with luggage lift, excellent showers (no tub), dishwasher and washing machine. Note, there is no microwave or kettle. All in all, highly recommended.