My worst experience ever!
Very bad communication!!!
The day before my flight I asked Realkassa about checking in, didn’t get any answer for over 2 hours, called them twice, nobody answered . They appeared only after my complains to the Help center.
The apartment is ok but the neighbors (right there where the bed stands) are very noisy. Especially weekends nights at 3 or 4 in the morning.
The apartment wasn’t cleaned well, there were dust many places.
There is no place for your clothes: there are 2 closets, but one is locked, the other one is propped with blankets and pillows.
The box on the wall where you can turn on the AC/heating is also locked: you can’t regulate the temperature.
There is a nice balcony but it looks at a kindergarten: small children are screaming from 09.00 to 18.00.
The area isn’t close to the center and boring.
The TV was broken, and Realkassa offered to fix it, but during the hours, when it was convenient for them, so I had to be there for reparation of TV twice. I refused to be there for the second time. The tone of communication was not nice.
Check-in was good, a nice man was waiting for me with the keys and I got a bottle of a tasty wine.