Camilla was so proactive of reaching out and so accessible with all my travel issues. The location is perfect as we had to travel from Bologna Centrale a few times and pick up a rental car. The stairs up to the loft bed is a bit tight and the ceiling beams in the loft area are a bit low for most people so you do have to be careful when getting in and out of bed to not hit your head on a beam. The only issue we had with the apartment is on the last day when we were packing to get ready for checkout which was at 11:00AM, the cleaning people walked in to the apartment without even ringing the bell at 9:30AM and started collecting towels and sat down to wait for us to finish packing but proceeded to start cleaning the bedroom loft without my even checking to make sure I had cleared all my personal things away. This was a first for me in all my Airbnb experiences.