Excellent in all respects! Communication was clear, rapid, and meeting to get the keys and instructions on the place was excellent. Vincenzo (Emanuela's husband) explained everything, and they dropped of fresh sheets and towels (and took away dirty ones) halfway through my two-week stay. The Airbnb was very clean, well-stocked with everything you could need, and the WiFi was strong. The bed is very comfortable, and the inner courtyard setting was quiet and pleasant. The neighborhood is great -- 100 meters outside of the ring road and a very short walk to groceries, local bars/coffee places, 4-5 bakeries/pasticcerias, and a gelato place. It is about 15-20 minute easy and straight walk to Piazza Maggiore. Highly recommended (and I hope to be able to book it again myself next year!).