Hélène was a consummate host -- from facilitating easy check-in/out to leaving delicious food and beverages to providing expert recommendations for the city along with so many other thoughtful touches. We loved every aspect of the gorgeous apartment, which is in a central and very convenient location in Bologna. The washer and AC are also great to have, especially during a hot summer week, and the balcony is idyllic. We can't recommend this apartment highly enough -- thanks to Hélène for a wonderful stay!