We had a big issue with our previous Airbnb and Armand was very reactive in responding and his apartment was available for us to stay. Giuseppe welcomed us and was very nice and helping with everything we needed. The location is amazing! The apartment looks brand new and very spacious but can be a bit noisy as it is upstairs from a supermarket but Giuseppe had warned us when we got in (remember, it was a last minute booking because of a misadventure at our previous Airbnb) but overall, it's ok.