From the very beginning to throughout my stay, Eleonora was very responsive and helpful. The flat is in a quiet yet convenient area. It's just as pictured/described and very clean and neat. I enjoyed interacting with Eleonora and her mom, Alberta. One day I found a bag hanging on my door. It was a bag of cherries with a note: "From the cherry tree! Enjoy them!" I totally recommend staying here and would come back again!