Gloria was lovely and the accommodation had everything that we needed. The bed was comfortable for a sofa bed, and kitchenette facilities were good (and we appreciated the tea/coffee and little snacks). Gloria also shared some great tips for public transport and good areas for restaurants, which was helpful. The only issues we had were that the stairwell and room smelled strongly of cigarettes, and it was also possible to hear the loud voices and television of the neighbours at night time. Otherwise no problems.