Claudio was present from the instant I made the reservation.
The communication was exceptionnal & exceeded our standards.
Not only Claudio proposed us to leave our luggage before the check-in (our flight was very early, but we had an enourmous delay so it was not necessary), but he also helped us to book a taxi prior to our departure...at 4am! And he texted us for indicating that the cab was waiting for us. Thanks!
The place is just perfect. Travelling in family, it suits perfectly our needs. All was there for us to have a great experience, wich is by far, one of the best.
We highly recommend Claudio: stop searching, you already found your place in Bologna!