The contact was friendly, prompt and very patient at check-in after we were delayed forever because our luggage did not arrive.
The apartment was clean and nicely furnished and the location is perfect but it can get quite noisy in the morning with delivery trucks arring at the local stores.
A strange detail was that all the electrical appliances in the house, did apparently have "German" plugs and did not fit into the sockets there (coffee maker for example).
However, there were two power strips to be found in the apartment which then allowed a connection after all.
All in all, absolutely recommended to explore Bologna or nearby cities like Firenze which is about ~40 minutes train ride.