Nicoletta’s English is very limited but she is a kind woman and she tries her best to explain things. The location is great, walking distance from main streets with lots of bars, gelaterias and close to the heart of the historic centre. I personally struggled with the level of cleanness and the fact that you can’t lock the bathroom door. The bedroom door can be locked from the inside but not from the outside so you can’t take the key with you. The building has an elevator, which is great because the apartment is on the 4th floor. The aircon was tricky to use and once Nicoletta finally got it going it was very dirty and blew a lot of dust in the room - but it was so extremely hot that the alternative of not having it running was not good either. The balcony is lovely with a great view and some lovely flowers but it was way too hot even in the evening to sit out there.