Gabriella was a great host. Her communication was perfect, her tips on the city were much appreciated, and the little touches in her apartment were beautiful. I especially loved finding a Maria Callas CD which I played the entire time. The apartment was beautiful and charming, but coming from a cold place, I would have loved AC as I overheat a lot, but it was not uncomfortable by any means. The fan worked really well. If the mattress was more comfortable for my own standards, I would have given everything a perfect review- I think these kinds of mattresses are common in Italy, so its just a matter of preference. Gabriella went above and beyond to make sure we were comfortable and that she was available should we need her at anytime. Thank you so much Gabriella!