Floor was dusty and sheets were not properly clean.
To begin with, host wasn’t flexible at all with check in time. Still, when we arrived no one was at the property and we had to wait nearly 30 mins for someone to welcome us.
Check out was originally set to 10 am in the morning on the first day of the year so I did expect she could understand our kind request for a late morning or early afternoon check out. Instead, she said this was not possible as new guests were coming.
Despite upon arrival we were told we could leave the property by just leaving the house keys on the table, at 9:50 am (on 1/1) she rang the bell to begin check out.
I kindly asked if she could give us 15-30 minutes to get changed and ready to leave as we were a bit late. Surprisingly, minutes after she came to the flat door insistingly asking to leave the property and threatening to call the police if we didn’t. She insisted she wanted to come in although we were half naked. She did actually come in while we finished to pack our bags. I suppose she did actually call the police while I’m sure she called Airbnb as I received a call from them at 10:24 when we were already out.
She could have easily avoided this embarrassing situation by postponing next guests’ check-in time to mid-afternoon, which is not unusual on Airbnb, especially on 1/1.
I never met such a rude host. I’m very sorry to say that she definitely lost her mind.
It was definitely not a cheap stay but the flat is modern and well-fitted.
However, what really didn’t make sense to me was that the host asked us to take out any glass, organic and general waste although we obviously paid for cleaning services. Further, asking €12 for 4 beers she left in the fridge is ridiculous when normally you get a free welcoming bottle.