The apartment was perfect for our stay. It was centrally located, clean, functioning AC and just all around a cool space. Massimo was very responsive leading up to our stay. The only thing that went wrong was we had arranged with Massimo to have someone meet us there to let us in but that person was not there when we arrived. We gave Massimo a call and he was responsive and said someone would be there shortly to let us in. It all worked out, but it was just a bit frustrating someone wasn't there when we were told they would be. However, we really did love the apartment and our stay in Bologna. The apartment was only a 10 minute walk from the train station and from the main piazza, so it really was the perfect location!