My experience was excellent. At the time I was accepted, we had email exchanges that helped me find the location and prepared me for the experience. My host was flexible in when I could check-in and completely gracious in welcoming me and setting me up for my stay. I was provided with information about the city, maps, discounts to a restaurant. The apartment was well-maintained in a pleasant neighborhood and had everything I would expect. Check-out was also flexible to my needs finding onward transportation and simple. Happily, this was a very good experience.