Laura met us at the apartment when we arrived. The apartment is in a bustling neighborhood in the heart of Bologna, with rooftops populated by families of swifts. The kitchen was small, but well equipped, and we were able to make breakfast and dinner with ease. The kitchen windows opened to a sunny courtyard with a usable clothesline. The nearby Mercato Delle Erbe was a godsend, as was the PAM supermarket. Our bed was firm and comfortable, as was the smaller bed used by our teenage daughter. Once we figured out the outlets and three-prong adapter Laura had provided, making toast and tea was simple. The map Laura made was fun and useful. We had no complaints with the air-conditioning, or the shower. All-in-all, we enjoyed our five day stay in Laura's apartment, and would recommend it.