We were allowed to drop off our luggage before check-in, which we appreciated very much. We noticed there was no coffee maker, though it says in the description that there is, and when we mentioned it to the cleaning man he phoned about it, and one was provided that evening, which was great. Communication with the Wonderful Italy team was good and reactive.
The apartment was overall clean, though the floor was sticky, but it feels like an unloved student apartment, shabby about the edges, scuffed and neglected - definitely not worth the cost. The kitchen is very poorly equipped, none of the little things like some tea and coffee, oil and vinegar, etc, that make for a nicer welcome, and very little in the way of cooking utensils, etc. The bed was comfortable, but the pillows desperately need washing - they stink of previous users, as does the sofa. Nice, thick towels in the bathroom, but no kitchen towel at all.
The location is very good - convenient to everything, but away from the touristy areas, and lots of places to eat or have a drink right on the doorstep. However, it is very noisy, particularly on the weekend. The apartment is on an inner courtyard, but the bedroom and bathroom windows open onto a roof that slopes down towards the busy restaurant and bar-filled street. Having the windows closed and air conditioner on helps, but as a light sleeper, I still heard the noise - until 3 am on weekend nights.
The apartment is up 3 flights of stairs - not a problem for us, but might be for some.