We loved everything about our stay at Franca's, the apartment was super convenient for us to take day trips out of Bologna because it was literally a few steps from the back entrance to the Bologna Centrale FS station - we were so spoiled! Franca was super easy to reach through any communication channel and followed up with us regular to make sure when we were arriving, she also made a point to come to say bye in person on the day we left, something that no one has ever done for us before.
Franca was super considerate and made us feel like we were super welcomed; also knowing that we had a baby in our travel party, she made sure that there was a baby chair and crib ready for us. She's easy to reach via AirBNB messaging or other communications apps and actually lives in the apartment next door to the rental apartment!
There were a few stairs to go up to the first floor but they weren't a problem. The apartment itself was spacious and well laid out. The kitchen was well equipped, complete with dishwasher and microwave! The master bedroom was very big and the super big bathroom had both a bath tub and a shower - the tub was very useful for easily washing the babies.
We would love to come back to her apartment if we stop by Bologna again and would definitely recommend it to friends!