The apartment was nice: calm, clean and on the city center. The problem was the management by Roberta, a colleague of Francesca.
When we arrived, we were asked for a deposit of 150€ (Nobody told us in advance).
The day we left, we had an appointment with Roberta to do the check-out. She knew we had a flight to catch, and she arrived more than 30 min late. She didn’t text us in advanced, and when we contacted her, she told us she was on the verge of arriving, but it wasn’t true. Finally, after being sick of waiting her, we left the keys. We are very disappointed because of her behavior.
Hopefully we didn’t pay the deposit, because if not we would have had waited for her longtime and maybe we would have missed the flight because of her lack of professionalism.