We were so grateful to have book this apartment because of Luigi! He is such an awesome guy, always putting on a smile on his face! :)
On the day of check-in, we were late and he waited patiently for us at his place and welcome us even though he was late for work. Of course we felt so bad! He also offered to help me carry my 20kg luggage up to the highest floor as there is no elevator/lift. Upon reaching his place, he served us with some tasty and warm croissants. For the next 30mins, he toured us around his house and shares with us the local attractions that we can visit. On the following day, we were surprised again by his hospitality when he woke up early to prepare us a table full of breakfast. Thank you Luigi, we really enjoyed our stay in Bologna! :)