We never met Carlo but Sergio was a very nice gentleman who understood a little English. Since we had a car they kindly arranged parking for us in the historical district for an additional €50 for our three days.
Our room was what we expected and we quickly got used to the musty smell. The coolness was welcome since temperatures were 35+C during our stay.
The only 'issue' we had was that the bathroom tile was moldy. I imagine that would be a constant problem with the dampness in the room.
I have a mobility issue and found the stairs into the room a bit of a struggle and the distance to where all the restaurants and monuments were was too far for me. Some more areas to store our clothes would have been nice. Maybe take some obvious personal storage out?
This would be a great place for a young couple or someone who can easily walk distances.
The cafe on Via Castilione was AMAZING!