We were met promptly upon arrival by friends of the host who were very friendly and showed us how everything worked/where everything was. We were left with some refreshments which was lovely. The hosts were very understanding when we locked ourselves outside the flat, and it wasn't a problem to get someone to bring a key and let us in again. The apartment itself was quite small however the location really made up for it, only a short walk to a selection of shops and restaurants and the town centre. We had a lovely time in Bologna and would definitely stay here again! Thank you!