Right from the start communication was always very prompt! Carlo was very accommodating to our arrival/departure needs. The loft is very cleverly designed, compact but very airy and has everything you could want! The location was amazing with lots of fabulous cafes/eateries close by! Tricheco Osteria right opposite the loft was lovely with tons of vegetarian options! An added bonus was a bus stop 30 metres away to take you straight to the train station! Would highly recommend and can't wait to return!