Elena's apartment surpassed all of my expectations. I thought pictures were supposed to enhance. In this case, the apartment was clearly better. Brilliantly clean, organized, necessities and extras provided...never needed anything beyond. Elena is an amazing communicator. She was attentive and timely with all information. Elena went above and beyond. Bologna is walkable and the apartment is situated close to what the city has to offer. Neighborhood is lively, but that is Bologna. The street noise never became an issue. even on the busiest of weekends. All utilities worked well including a great shower. There is a lift to the 4th floor, it does the job for one plus luggage (maybe two). I could go on, but just know that you will be comfortable and cared by a very kind host. It reassured me that when traveling "it's people and places".