We booked Daniela's apartment for 6 people, but unfortunately my wife got sick so the two of us missed the trip to Bologna. Daniela contacted airbnb support to get a refund for us without even asking her, we were not thinking to ask for refund as it was not her fault. We really appreciate that!
Out friends who went to the vacation are more than pleased with their stay. Daniela has been really kind and helpful with everything. The apartment itself is great.
100% recommend Daniela!