Good things:
Location.
Bad Things:
1- The couch which they turn into a bed is not really comfortable. The should just replace that sofa-bed and get a real bed instead.
2- The manager:
a- Check-in: In her ad she states that check in time is anytime between 13 and 16 hrs, which is why I chose this place. As we were road tripping across Italy this gave us enough of a window for arrival that day. However, she emailed us a couple days before asking our exact time of arrival, We did not check our email as we are on Holidays, and the day before our arrival I got notified by Airbnb that she was complaining about us and threatening to cancel our booking. I went to email and saw her emails from before, which i had missed, and replied to her saying that it could be anytime between 1 and 4. We were driving and we could not be exact. Even better if we could do a later check in but she refused. Which is okay, it's her right. But her tone, her threat to cancel our booking, was unnecessary and very unwelcoming.
b- We were in Bologna for 3 days only, trying to do as much as possible in the short time there. But since her mother (a very sweet lady) forgot to ask for photo of our documents during the check-in process, Cinzia did not stop bothering us and harassing us with messages throughout the day, demanding we send her photo of ID or Passport, WHILE we are out and about trying to discover and enjoy Bologna. We explained her we will deal with it once we are back in the flat but still messages kept coming and threats came again, threatening us to cancel the reservation and have us kicked out of her apartment. It was really unbearable. This person does not know hospitality language. For anything, she will throw a threat at you of kicking you out. So so so so very rude and unpleasant.
Very unfortunate. This host ruined the whole experience for us.