The house is inhabited by someone, who leaves for the days you book, probably. it is full of personal items, such as clothes, shoes, and bathroom items. nevertheless, it is run by an agency without a telephone contact that you can call for emergencies, which responds to messages the next day or hours later. the cherry on the top: for two days there was no hot water in the shower. Please, if are coming to the amazing Bologna, you deserve more. Don’t waste your money!