We stayed 5th-14th July 2022.
We had to make contact the evening before we were due to check in, as no communication had been forthcoming from the host.
On arrival to Bologna Airport at 22.00, we were informed by the host that there was a taxi strike. Communication from the host regarding transport alternatives was very confusing. However, the host did accommodate late check-in at an additional fee.
This apartment is centrally located on a busy street full of bars, restaurants and cafe's - and as a result of this significant noise can be expected - however this was not an issue for us having read previous reviews, but something to note if you prefer a quieter location.
This is a spacious apartment, with good quality bed linen and towels, and beautiful flooring throughout.
However, we did encounter a number of issues.
Firstly- the air-conditioning system is dated and is only present in both bedrooms, this is an issue particularly in the summer months as it resulted in the kitchen, bathroom and hallway becoming stifling hot.
There is no definite 'living room', only a hallway with seating, but as mentioned above it was unbearable to sit here or in the kitchen without air-con - therefore we spent the majority of our time in the bedrooms.
Secondly - The kitchen was not sufficently equipped for a stay of 9 nights. There are no plug sockets at the worktop, meaning that the kettle had to be placed on the floor to be used. There was no toaster, which meant that the oven grill had to be used (oven was not cleaned prior to our arrival, with food crumbs present). We were not supplied with tongs, so this created a safety issue when using the oven grill.
There were 5 wine glasses, one of which was cracked - and only 4 water tumblers. No glass flutes provided for drinking Prosecco. We had to purchase our own corkscrew as the one provided was broken.
There were no t-towels or kitchen roll provided - we had to purchase these ourselves. Cutlery was of a poor standard - cheap and lacking in quantity. Two mugs were badly chipped and we informed the host about this.
Overall, the kitchen was of an ok cleanliness, however the salad drawer in the fridge hadn't been cleaned and the pull out drawers had food spill stains that we washed ourselves.
Furthermore, the ironing board provided was a disgrace. It was damaged with metal spikes sticking out, which caused two items of clothing to become snagged. The ironing board wasn't sturdy which again was a safety issue - it easily tipped when ironing, and it did not have an ironing board cover? We had to use bath towels instead as a substitute!
We had read previous reviews about a bed needing repaired, we assumed that this issue would have been resolved, this was not the case! The bed is extremely noisy and uncomfortable with a dip in the middle. Not ideal for a long stay. The other beds were of a good standard.
One of the bedrooms has a balcony- the furniture is in need of replacing - especially the wooden indoor chair, its legs are not secure. The other chair and table are rusted.
Without doubt our main issue was with the bathroom. The shower was not of an acceptable standard. It was tiny in size and was grubby. We took photographs and sent to the host. The shower head had to be handheld to use because the stand was broken, and the tubing was busted which meant water squirted everywhere.
The bathroom did not have an extractor fan, no air-con and no fan this meant that the bathroom was like a sauna.
We contacted the host the morning after we arrived to highlight some of our concerns. We didn't feel that the reply we received was satisfactory- he offered us enhanced cleaning and t-towels and that was it.
We decided to make do with the apartment as it was - we didn't want to dwell any further on these issues.
Finally, we asked the host about leaving our luggage in the hallway for 2 hours after check in from 11.00-13.00, as we had an evening flight and were going to stay in Bologna. This request was not facilitated by the host, despite there being 2 sets of keys, check-in not permitted until after 15.00 and we met the cleaner when leaving the apartment.
We use AirBnb frequently across Europe, and this is most certainly the least satisfactory stay we have had to date.
We would not recommend this apartment to others.