My boyfriend and I came for the weekend to Bologna. We arrived early morning and left in the evening. Luisa did all her best to arrange a meeting with her helper in order to leave the luggages, like this we could visit the city without carring the luggage around. She was very reactive with the messages which I really appreciated. The flat is beautifull, even better than what you see on the pictures and super clean. The matress is amazing, we slept like babies and the location is super central, about 5 min walk for the main street. What else could we ask for ? We will definetly come back there!