Valbona is very helpful and she has a bedroom next door (this is basically a converted room in her flat), she so she is always available if you need help.
It's slightly smaller than I expected but it works fine if you're not planning to spend much time in the room and just for a short stay. It's very well located near the port(s) to go to the islands.
The view from the room (and even shower) is atmospheric.
The listing had noted 'free parking' which I see has now been removed thankfully but this was part of our decision staying here and we ended up paying parking for 3 full days. Valbona meant free street parking which virtually is nonexistent in Naples, but she was helpful in giving us the more affordable places to park.