Giovanni was great, very welcoming and helped us with directions to the places we wanted to visit the following day. He also checked in with us during our stay by email.
The room was perfect, very clean, with modern decoration & of a good size. The location was perfect, very centrally located for walking the historical centre and has a balcony over one of the main shopping streets, although it was still quiet with the door closed. Great aircon kept us cool at night. There are many great cafes and restaurants just a few steps from the door so not far to go for breakfast or an evening meal.