We arrived in Napoli by train and cabbed to Elisabetta's charming apartment. She greeted us and quizzed us about the taxi fare (of course we were overcharged it seems to go with being in Italy, and many other countries). She said she would book our taxis for us and there wouldn't be anymore gouging - that is Elisabetta. She takes care of her guests. She has your back and in Napoli you need that. The apartment was fine. There was a minor plumbing problem and she and her husband spent a couple of hours figuring it out and by the next morning it was fixed. She is an licensed guide for Pompeii and Herculaneum. She guided us and 4 other travelers through an incredibly knowledgeable tour of Pompeii, infinitely improving the experience for all of us. She left a cell phone for us to use so that we wouldn't have to use ours. Oh and did I mention she came and inspected the apartment after the cleaner had already cleaned because Elisabetta has your back. When we met, she also took out a map of the old town and started outlining things we would want to see and how to get to each of them. She knows the city from the harbour (well worth a walk along the boardwalk). Through the ruins and the museums, and where good restaurants can be found in the neighbourhood the restaurant she recommended across the main street and up on the right side of the piazza was fine and cosy. The pizza place just down a few doors towards the main street is great and full of local people. If you like to be in the middle of the "old city" where you can walk to everything, then this charming apartment is for you. You can walk to almost everything and the brand new subway is about a block away to take farther than you want to walk. But Napoli is different. On Saturday evening the party starts and continues in a piazza that hear all of the noise of the typical Saturday night party. You can join it or find kryptonite ear plugs, or just stay awake until very late in the night. The rest of the nights it is much quieter. Elisabetta thank you for letting us stay in your apartment. It had everything we needed. Thank you for being our guide, and for arranging a driver for us to see the Amalfi coast. Getting to spend a day with another native of Napoli was another highlight of our stay as she had great insight into where we were going, what it is like to live and grow up in Napoli, and she took us to a wonderful restaurant in Sorrento. Most of all thank you for checking in and "having our back" while we were here. You made our experience much better.