Carolina was the absolute BESTTTT! She was very attentive, she was also sure to let us know all the hot spots Naples have to offer! She also let us know what areas to steer clear of! We are from the U.S. And didn't know anything about the area, or the language! She made herself available to us 24/7 if we needed anything she was a phone call away! Beautiful/ clean apartment, I would definitely stay there again!!! Great experience Carolina and her colleagues were the greatest ever!!!!!