We were welcomed by Brunella's sister who lived next door. She was very friendly and answered any questions that we had. Brunella messaged me on the 2nd day of our stay to ensure we were comfortable and if we had any queries. The location was great, on a main street where there were plenty of shops and restaurants, it's about a 15 minute walk to the Port and a 25 euro cab ride to Naples airport(20 minutes). The apartment looked similar to the photos on air bnb. Great shower only thing is wifi is a bit hit and miss.