I'm sorry to say this was one of the more disappointing stays we've had with AirBnB. We essentially checked into a flat that was dirty (hair, stains, dust) which was addressed eventually but I was challenged on what I think was a very fair request for a refund on a strange separate cleaning free. The place is indeed not expensive but I think there is only one standard of cleanliness to be adhered to, no matter where and what you offer as a host. I appreciate they arranged for a cleaner to come in who did a much better job but I could not fully enjoy my stay. Check-in was good and we got help with luggage on a very steep and narrow staircase and aircon worked. It could be a very nice space but it is not well managed. I also found the constant stream of messages from the host agency really overwhelming. I am very surprised at the overall high ratings but oh well, maybe we got there on the wrong day.