Francesco was a great host. Easy to communicate with and goes above and beyond in terms of service. He was kind enough to pick us up at the bus station after our flight arrived, and walked us to the apartment. Here is the downside, the neighborhood between the bus station is pretty sketchy in my opinion, with 3 card monty dealers, people hawking knock off purses, etc. I was traveling with two senior citizens and they did not feel comfortable in the neighborhood. I have high praise for Francesco, and would recommend his apartment if someone wishes to stay in that neighborhood. My only caveat is that if i give a review it will be open and honest and I would personally never stay in that area again as we did not feel safe. NOTE: I am well traveled and this was the only area in Italy where we did not feel safe.