Elisabetta was available via phone for our questions and had someone promptly available at the apartment to let us in, and provide us with the keys, ect. The home was easily accessible to the city center and centrally located to some great restaurants (Osteria il Garum...if you go please order the pasta dish with pesto, unreal) and gelato shops :) The apartment came equipped with the comforts of home and was a positive experience. Lastly, Elisabetta ordered a taxi for us to the airport that only cost 16 EUROs. Thank you, Elisabetta, for making our stay in Napoli an enjoyable one. Best, Kelly and Daniel!