Marica is a friendly host, who made us feel very welcome and shared lots of helpful tips and recommendations when we arrived. The room is modern and nicely decorated with good air-conditioning and heating, TV and wardrobe. We did have a couple of issues that made our stay less enjoyable, mainly having no hot water in the shower for the 3 days of our stay. Marica was very apologetic but unable to fix the problem and did not offer any compensation. The window in our room was also only hanging on by one hinge and did not close properly, letting in cold air, noise and smells from outside. During a storm, rainwater pooled on the windowsill and floor. Other than that it was ok. As previous guests mentioned the location is a bit seedy, but no worse than most neighbourhoods in Naples. We didn’t feel threatened when walking around, and the building has a buzzer system with a code and felt very safe and secure indoors. One other thing to note is that the bed is very very soft. It was fine for us, but guests with back problems who need a firm mattress may find it uncomfortable. Also be aware the Airbnb is on the 4th floor, so don’t forget to bring a few 10c coins for the elevator if you have a lot of luggage!