Roberta was a wonderful host. She met all her guests in person, and responded really quickly to messages. The flat was in a brilliant, central location for exploring Naples and beyond, and had little baskets of food, tea and coffee in the room, and fruit juice and yoghurts in the shared refrigerator. This, coupled with an ensuite bathroom in a spacious room made it feel like staying in a hotel! The pick up service she offered was also really handy, and there are a lot of tips for sightseeing around the flat. I would definitely recommend staying here on a visit to Naples.