Lorenzo was an awesome host. Although we ran into a few little quirks here and there Lorenzo was ALWAYS available and replied almost immediately. In one case where our boiler was reading an error message- Lorenzo replied to my message in less than 10 minutes and arrived at the apartment in less than 2 mins to fix the issue so we could have warm water. He offers plenty of suggestions when it comes to food, places to go, and definitely helps you maximize the enjoyment of your stay. Would definitely stay here again if I got the chance.