Do not stay here. First, there is an end-time for check-in that is not advertised. When we told Laura we'd be arriving late, she said she would never come at night and that after 8 pm there was a €5 fee. Second, the woman who cleans the apartment only speaks Italian, which made communicating with her difficult. We were supposed to pay her the fee in cash, which we did not have, and it led to a series of problems. She is also incredibly loud when she comes in around 9-9:30 every morning. Third, the apartment was not clean. We found stains/hairs on our sheets and there was mold/dirt in the bathroom. When we told Laura, she said we could move rooms. This was not communicated to Maria, who burst into our (new) room at 9 am. The new room, as well, had hairs and stains. When we told Laura all this, she responded extremely rudely. To Laura's credit, after a conversation pointing out her rude response, she tried to make amends and let us permanently change rooms and did not make us pay the fee