Right from our first contact I was made to feel welcome. Sergio was at the gate when we arrived seriously jet lagged. His apartment was in a great spot for all the places in Naples you might want to visit and Sergio gave us some great ideas. There was plenty of provisions for breakfast although there is a great little tea room and bar down the road that we used. The apartment was in a very quiet place, and very comfortable. The air con was welcome as we hit freezing weather. The bed was great and lots of good pillows.I was with my husband but would have felt very secure even if travelling solo. Naples is crowded, noisy but so friendly. Please don't believe its bad press.