The place itself is exactly like it is pictured, and it is small, but very clean. It was in a very sketchy neighborhood though. We got it because it was very close by the train station, only to find out that this was the roughest part of town. This was fine for us because we were in Naples for one night between traveling to different places, but if you are here to explore, and want to stay out late, this location wouldn't be ideal. We also never saw Giovanni while we were here. He was responsive to messages, but when we got there, his mother showed us our room. This was very difficult because she did not speak English, yet talked in Italian for 5-10 minutes about the apartment rules (we smiled and nodded, and tried to follow based on what she was pointing at).