This is managed not by a person but by a company. We arrived late and the surrounding streets were loud and did not give a safe vibe. A lot of traffic. Apartment is inside an older building, with many cars parked in the inner yard where they share loud noises and fumes. The apartment has no windows, save for a very high and unreachable one. The ceiling is a large arch, quite high. The door has a window, but no curtains. The neighbor frequently comes out to smoke and have a direct view in the apartment, as you exit the bathroom. We felt exposed. We had reserved for 6 nights and asked to change our reservation, but the company refused. We moved to a decent hotel and turn this around to make Napoli a good experience. But we took a big financial hit. Not recommended for many reasons.