Anna was very nice, the check-in was quite smooth and she recommended loads of places in the neighbourhood, as well as places to go see in Naples. She also helped regarding Pompeii (where to take the train etc…). The apartment is quite big (fits up to 8 people, a full kitchen is usable so you can cook if you want to. The only thing you need to know is that the apartment shakes a bit when the tram comes besides the building, however we managed to sleep quite well. The aircon is only usable between 9pm and 8am so if you’re in the apartment during the day, you’ll have to open the windows to get a bit of freshness. Overall a good stay for the price.