The hospitality and helpfulness of this family is beyond expectations. They knew I am arriving early, so they offered me an early check-in. I only met Massimo, the son of the owner, and spoke to his sister on the phone. They all speak English, so no communication problems. Massimo waited for me outside the buliding, helped me with the bag, gave me a lot of all kind of insider tips about food, the city attractions, public transport etc. I could reach out him for help or info whenever I needed to. I even got a welcome drink, and there were other bevereages in the fridge and products for breakfast.
The apartment is very clean and it has got all you might need during your stay. WiFi works great. The location is very central. Walking distance both to the city centre and to the central train station.