Lorraine was wonderful and went above and beyond to assist us with all our travel needs! Check in was a breeze and Riccardo who let us in was lovely and friendly. Great little spot, clean, well styled and so close to the heart of Napoli. Our first impression was that Naples was chaotic and loud however, after doing a historic tour (an Airbnb experience with n archeologist called Raffaele which we would recommend) we fell in love with the hustle and bustle, quirky and unique city, the hidden gems and winding streets. Will recommend this place to friends and family who visit and would recommend to anyone wanting to be close to the action! Grazie mille Lorraine!