We don't usually complain as long as the facility is clean and advertised correctly. We were two older adult couples and privacy is a concern. This apartment was advertised with 2 full bathrooms, it is not. One full and the other toilet and sink meaning we were sharing the shower. The next issue is there is no elevator and climbing 5 flights of steps isn't easy after walking the city most of the day. Fabrizio is a great guy and helped to carry our bags upstairs, but the other issues would stop me from using his apartment again. Younger couples may not be troubled by the 1.5 bathrooms or the stairs. The location to the old part of the city was good.