We got in late on our first night, so the self check in was quick and convenient. The hot water was not working, the shower head was broken, and there were cigarettes burns in the comforter, which were thankfully taken care of the next day.
The flat has 4 individual private rooms and a shared kitchenette. The bathroom seems newly renovated, however the building is quite old where there’s always a constant array of buzzing or humming noises. The walls are also quite thin so sound travels. This room is adjacent to the kitchenette and you can fully hear if it is in use, or if a guest in the other room is having a chat. Would not recommend if your looking for a quite place.
We had planned to work remotely from Naples for 2 weeks and Annalisa guaranteed us that the WiFi was strong before booking. Disappointingly, it would often disconnect throughout the day, and it was nearly impossible for both my wife and I to take Video calls at the same time. The only solution provided was to reset the modem which we had to do several times a day. Surprise, it didn’t really help.
Unfortunately we had a family emergency and had to leave Naples a bit sooner than expected. Annalisa declined our request for a change of dates, which is within her rights to do so. However, when we stated we’d be proceeding with the cancelation, she tried to offer less than the amount entitled in the cancelation policy via bank transfer outside of Airbnb, which we thought was shady.
Overall, this place could be okay if your looking for a quick crash pad, however I would not recommend this for a long term stay, if you need strong internet connection, or if you want a quiet space.