Communication with Arturo was very good and he responded promptly to any messages.
We were met by Rosaria who was very friendly and helpful. The apartment was perfect for our needs and in a wonderful location - close to a metro stop and also close to the ferries. It was extremely clean and well cared for inside, and beds and linens all comfortable. The outdoor kitchen was great and well equipped with everything needed to cook a meal, and the huge terrace was a terrific place to spend our evenings. Having three spotless modern bathrooms was amazing. WiFi was good and the laundry facilities perfect.
There are a lot of stairs but we did not really have a problem climbing them. We loved Naples and this apartment.