The view and location were great! But it left much to be desired beyond that.
When we checked in the smell of the apartment was quite musty. It smelled as if no one had been in the apartment in quite sometime.
The keys were difficult to use and for some reason we could not get them to work so we always had to open the door with the app. If you are an International traveller this will be difficult to do without a SIM card for 4G internet access. The wifi password is extremely long, annoyingly so. I believe it was 20 characters with random letters and numbers so it was annoying to connect to multiple devises.
We were unable to actually shut off the heater, despite using the thermostat and attempting to turn it off and reset it. Therefore, the apartment was stifling hot the entire time we were there.
The pillows smelled of vinegar and were quite hard.
One of the toilet seats was cracked in half when we got there and they didn’t replace it despite having a strange “this has been sanitized” plastic strip over it. The drain in the back bathroom was very slow and pooled water when we showered. The main shower head had mildew on it so we could only use the handheld shower attachment.
There was only one garbage can in the spare bathroom, not the bathroom in the main master back bathroom which was inconvenient.
Could barely sleep due to the heat from not being able to turn the heat off and the excessive Street noise outside. At 6am a man started singing under the window and didn’t stop until we left at 8am. All night there were motorcycles engines revving and cars aggressively honking.
The sofa had a suspicious and large stain right in the middle.
The hosts were very responsive and if you are looking for a quick place to stay in a nice part of Napoli then this is a good option. But don’t be too picky when staying at this place because it needs some very basic improvements before this apartment can provide a really nice stay.