I didn't meet Piera, but I was welcomed by a young man who was kind enough to take my luggage up the stairs. I only stayed one night because I was for a very short time in Naples, and that's what this place is perfect for. I was not very keen on the breakfast, because there was not a lot available (I expected fruits and yoghurt, but the fridge was empty. But this was actually no problem for me). The room was modest, yet clean and comfortable. I only woke up in the middle of the night because there was a lot of noise in the building, and I don't know where it came from. I also didn't ask. The wifi connection is good, but not in the bedroom itself (only in the common space). The apartment is really central, and very close to the metro station, so the location is actually perfect. The bathroom was also very clean. All in all: a good price and quality ratio!