Giovanni was so helpful! Told us where to go for walking, sites, food. Even helped us get into the place because I didn’t have my cell device on and they went out of their way to come let us in! Otherwise there is an easy lockbox method, yes it’s noisy, but we just wore earplugs and immediately passed out, I felt very safe there, the space is huge and super nice, just wanted some more espresso pods ! The restaurants are no kidding a 1min walk and the fried pizza is the bomb! Definitely stay here if you’re going to be in Naples , we did 3 nights, we wish we put more time into Pompeii though!