Very nice and secure place to stay in Napoli. There is a security guard there at night so you feel extra secure. A/C is very good (one of the best I’ve encountered in Italy). Annalisa was very prompt at answering our messages and gave us water and extra towels. The elevator is an outdoor elevator so it could be intimidating for someone who is scared of heights lol...overall very good stay in Naples! :) I recommend it!