Nicla was amazing and checked us in pretty late because of our flight.
gave us tips on where to go and what to do, hooked me up with a taxi driver who was available via whatsapp, which was very comfortable.
the place itself is in a great location, a minute to toledo street and five minuets to the old city center.
If you don't know Naples, the street might seem a bit off-putting at first, but its just how Naples is, the area is completely safe.
The only problem i had with the place was that the big bed is in the same space as the two little beds. i thought those were different room, but its actually on a platform above the small beds.