Salvatore and the guy who checked us in were friendly and responsive (sometimes the number of messages was overwhelming for me). The apartment itself is very basic, location is perfect if you want to be in the historic center, but beware that it's noisy. The bed was comfortable, but the kitchen is missing basic cutlery and some attention in general. The shower runs out of hot water after 10 min and sometimes becomes smelly (plumbing issues?). The place is just ok, especially since who wants to stay/eat in while in Naples. But if I could've seen it prior to staying, I would've chosen a hotel (better options for the same price, considering that the kitchen was useless anyway and additional payments like for the sheets).