The management team has exceptional communication. Before we arrive, pietro already sent us a video of the entrance (the video could be improved thou because the gate is not always open, and when the gate is closed, it looks entirely different 😅) as well as transportation options from airport to the apartment including a paragraph in italian that could directly be showed to the cab driver. He also provided us a list of good restaurants and he is very attentive whenever we need help including but not limited to late check out, booking cabs on our leaving day. The bed is comfortable, and I like the memory form pillow they provide, which is better than most hotel pillows. The location is very central and close to a lot of well known restaurants. The apartment itself is equipped with everything we need. In overall very satisfactory stay. Downside of the apartment: it barely gets any daylight. However it doesn’t bother us since we spent the whole day outside and came back after dinner.