Paolo was super nice and easy to communicate with! He was very hospitable and even met me later at night than traditional checkin time because my train was delayed! He was very kind and understanding about the whole situation. Amazing location right in the heart of the historic center. Would totally recommend! Two things: it was a bit noisy in the mornings with the windows open (you have to pay extra for air conditioning, or get woken up with the noise outside) and also, there was a private bathroom, but it was outside of the bedroom. It was in the same hallway with a private key, but not inside the bedroom. I didn’t quite understand this when booking the room, but it wasn’t a problem. Just a bit different than what I’d expected. Everything was clean and tidy! Again, amazing location, Paolo was super nice, would recommend!!!