Connie (co-host) was extremely nice and welcoming :)
she let us in the apt when we arrived at around 12AM, explained everything we needed to know about the apt and showed us on the map more interesting things to know. she even tried to help us with finding something to eat at this very late time.
the apt was very comfortable for a party of 7 people with two showers and bathrooms (one on the first floor and one on the second floor) we asked for the sofa bed to be opened and Connie took care of it right away.
the location was perfect! right next to piazza dante and close to centro storico, via toledo, bars and restaurants.
we also booked a ride from and to the airport through her and it was great and just on time.
only thing to note is that the bathroom on the second floor are separated from the room on the second floor (there is a staircase in each side on the apt, one for the room and one for the bathroom) it was great for us as it gave us privacy but important to know in advance