Great apartment on the 5th floor which we reached by lift apart from the last day when it was not working. Did not meet Francesco but an acquaintance who showed us around on arrival, changed sheets and towels half way through our 1 week stay and appeared a couple of times to sweep the large terrace. We were lucky with the weather and had no rain which allowed us to return to the apartment about 1430 each day and enjoy the terrace with a drink until around 1615 when the sun dropped behind the buildings. There are a couple of small supermarkets directly across the road however we found a larger one (Carrefour) nearby on our second last day! which was to the right and up the hill when you leave the apartment building. Apartment and terrace were fantastic and fairly quiet despite consistent heavy traffic virtually 24 hours a day. We found Naples dirty and graffiti covered and you have to have your wits about you all the time while keeping your hand on your wallet/purse constantly. Apartment near centre 10 to 15 minute walk although you need a good sense of direction as streets are staggered. We did not attempt the Metro due to reading about robberies and this restricted us getting to all attractions that we wanted to see. Overall, apartment was very clean, comfortable and relaxing, weather was good for time of year and eating out was moderately priced.