Communication was always timely and pragmatic (e.g. check-in coordination). On arrival Massimo (the co-host) spent some extra time to explain and provide plenty of valuable info on transport, places and activities in and around the city. Unfortunately, we could not fit all of his recommendations into our few days.
Overall, I can only recommend Roberto’s place (central location, good condition & clean, great hospitality) and would definitely consider it again for another stay in Napoli.