Roberta is lovely. Her responses are good and thoughtful - and she is a caring host who wants to give you the best experience in her apartment. The room has a very comfortable bed and pillows and with the eco efficient air conditioning (very quiet) I had the best nights sleep away from home ever. The balcony is just amazing and the view over Naples to the Sorrento coast and Vesuvius is breathtaking and peaceful. The apartment is very secure and I felt safe in Naples my entire stay. You get a real feel for Naples in a comfortable and friendly environment. I recommend that you stay with Roberta.