While we never got to meet Sara or Flavio, we communicated via Whatsapp and responses were always very quick. I must commend their hospitality, which is simply outstanding and beyond expectations. They really go above and beyond for their guests' needs! The place itself is well located and quiet, and provides the main necessities for a stay in Napoli, cooking utensils and pots/pans. Really strong AC, as well. The proximity to the main pedestrian street and to the port (for Capri) was very helpful--10 min walk for both. Walking up the stairs at the end of the evening was an excellent way to burn off the pastas and pizzas eaten during the trip!