FRUSTRATING EXPERIENCE! Davide wrote me a message less than 24 hours before my trip to Napoli started to tell me that he could not host me in the end. I was already on vacation in Rome and I couldn’t read his message till that same night, just before going to bed. I got very stressed because I did not have a place to stay in Napoli on the next day. He told me to cancel the reservation myself even though he knew I would lose all the money I had paid for this reservation. I had to contact Airbnb customer service many times and sent him requests to cancel the reservation himself. Eventually he cancelled the reservation the day after, when I was already in Napoli. I ended up without an apartment in Napoli and had to lose all my morning that day looking for another accommodation. The entire booking experience with him was very frustrating. Time is the most precious and valuable thing we have and this is even more true on vacation.