Federica was wonderful. She's always responsive and attentive to the many questions I had before and during the trip. After we arrived, she handed us personal suggestions on where to go, what to do, and restaurants to dine in. We had dinner at one of the restaurants she suggested and had a great time. She made sure we were comfortable and well informed. The room was clean and quiet, though no natural light, we didn't mind since we were only staying one night. The location is very convenient, right at the town center, easy walk to ancient town area. All and all, this is the place to stay when visiting Naples.