Francesco is very friendly and does whatever he can to make your stay comfortable. It is inexpensive and a light breakfast is included. Be aware it is a 4 floor walk up. Was fine for me. The neighborhood is on the edge of centro storico and very Neapolitan. I liked it, but you need to be prepared for that. My room was clean and large and had air conditioning! 2.5 bathrooms, all clean and modern. Buon viaggio!