Despite me not speaking any Italian and Daniela not speaking any English, our online communication was stellar. Timely, charming, and thoughtful. Since we did not have good service, we were unable to contact her in advance to let her know we were coming but fortunately for us she was at the flat, ready to greet us and show us around. Daniela's home is beautifully craft-like constructed (the wood panels lining the home are absolutely gorgeous), she's got snacks and drinks available throughout the house, the shower was incredible and I don't mess around when it comes to showers, the bed could be more comfortable but no real biggie, and I can't overstate just how pristine the place is. You know she is constantly maintaining, cleaning, and improving the place. It's pretty awesome. As far as Daniela goes, she's an absolute sweetheart. I really wish I had spoken Italian cuz she was an angel. You know she puts your and your concerns ahead of all else. She's just an awesome lady.