Our stay was very comfortable. The room was very nice, extremely close to the train station, and was very clean. Giovanni's written directions were clear and easy to follow, there were some helpful directions posted in Italian and English in the room, and his mother, who checked us in, was a gracious hostess who went out of her way to make sure we knew where all the amenities were and how to use them. The AC was a real blessing, and the room itself felt safe and modern.