Elisabetta is WONDERFUL! The apartment is exactly as described and pictured, and Elisabetta is a wonderful host! My husband had an accident and needed stitches. Elisabetta came to the flat, escorted us to the hospital, stayed with us to interpret, and then escorted us to the pharmacy. She went above and beyond!!! The apartment itself is in an old building, I dare you to find one level surface in the whole place! It is also up 2 long flights of very tall and narrow stairs, pack lightly or you will regret it! That being said, it is in a lovely little neighborhood, a great enotecca next door, and multiple restaurants down the street. Beautiful artistic graffiti lines the streets and the people of Naples are friendly and colorful. We were only here one night, but wished we had planned to stay longer! Highly recommend!!!