It breaks our heart that we had to rate this BnB so poorly because we were met with friendly, heartfelt people in Naples. We know that many people there don't have great financial resources and that it can be tough to meet middle-european standards when funds are low. However we want to rate the AirBnB not the people. We want to provide a list of things that the owner can improve to drastically raise the BnBs quality.
During our stay in July 2022 we had to deal with the following things
1. Cleanliness of the BnB
The apartment isn't dirty per say but there were dustwebs in a lot of corners of the room, the floor was very dusty/dirty as well so walking barefoot was not pleasant. Having someone clean the apartment thoroughly before a guest arrives is the least thing to do.
2. Bathroom
The flushing mechanism of the toilet is very weak so you can imagine that having bigger business to handle can be quite the nuisance. The sink is clogged so the water only drains very slowly. One thing that we only noticed on our last day is that there was a little BLACK MOLD in between the tiles of the shower, something that is unacceptable and you NEED to fix this. That would have been a thing to make us (or anyone) ask for a refund because black mold is a health hazard. So taking care of these 3 points can make the bathroom a lot more pleasant.
3. Kitchen
We didn't use the kitchen at all since we only slept there and had breakfast in the city. Superficially everything looked alright.
4. Bedroom
One thing that is very important to know is that the whole apartment is located in a basement. That fact by its own is not a problem but the humidity of the room is very high. When we arrived in the apartment the bedsheets were damp and smelled bad, we asked for the sheets to be changed. We got new sheets but we had to change the whole bed ourselves, something that we never had to do in any BnB we have been, and we've been in quite a few across multiple (even poorer) countries. The whole room really smells of old basement, something that is also very unpleasant. The bed was advertised as a double bed but it's actually two metal spring beds put together that are quiet old and not too comfortable. The pillows also seemed to be very old. We are not sure if the smell was because of the old furniture or because of the location in the basement. We had a dehumidifier and a AC that helped a lot with the humidity, however they were very loud which made them impossible to use while trying to sleep. Doing something against the strong basement smell would make it much more pleasant, and the humidity wouldn't even have bothered us if not for the smell.
5. Garden
Stunningly beautiful garden with a pool, perfect if you want to escape the loud streets. Sometimes the owner hosts events in the garden, which is not a problem but it would have been nice to know beforehand (put that in the description). Nothing else to say here.