Milly and her son were very friendly and helpfull. They welcomed us when we arrived and they gave us all the information we needed. Everything required was in the appartment: a welcome pack with food and drinks, a map with nice restaurants and lots of tourist information, even coins for the lift and reading glasses, and lots more. The appartment is also very clean and spacious, well-situated and safe. The bathroom is brand-new and beautiful. Highly recommended!