Overall Impression
Had a lovely few days here at Francesca's airbnb - she has been super helpful and responsive to us throughout. The only reason why we've not rated her 5 stars is because we were told on the first night that there is no wifi, and we did not have wifi there during our entire stay. Mobile signal in the property is weak so it was hard to research what we wanted to do there. However, Francesca did say that this was beyond her control. The shower-head in the one of the bathrooms had also burst in the second night but she sent her friend round to fix it the next day so it was usable again so we were grateful that it was resolved so quickly.
Location
Other than this issue, the house was beautifully decorated and spacious for me and my family. She arranged transport for us to and from the airbnb for €25 each way with her friend Ugo who was also very helpful, offering to drive us to other places if we needed to during our stay. Do be warned that Naples is quite a hilly place and this place is up on a hill, but you can take the funicular up and down (we did not try this). It is super close to the Spanish Quarters and other main attractions were pretty walkable (if you don't mind the hills).
Comfort
Beds were comfortable and the aircon kept us cool. Kitchen was well stocked with plates cups etc and we were given some ricecakes and biscuits to eat for breakfast. There was shampoo there but no shower gel so we just bought some from a nearby store.
Food
If you are looking for a quick, cheap and easy place to eat, there is a pizza and chicken place down the road called Pizzeria Nennella - we went there on our last night and took the food away to eat at the house. Francesca also provided us many lovely recommendations and booked us a table at Trattoria Zia Rosi - we particularly enjoyed the starters there.