Claudia, our host, was amazing. She was very welcoming and very attentive to our needs. She offered many local tips and recommendations that we found useful and she kept in contact with throughout our stay just to see how we were doing and if we needed anything. As for the apartment....YOU PROBABLY CANNOT GET A BETTER VIEW - you get the iconic view of the Gulf of Naples and the Vesuvius directly across from you - from the bedrooms and from the balconies! Claudia welcomed us with bottles of water and wine (plenty of towels, slippers, robes, TV, soap, etc were provided). There is no kitchen, but a hot plate and fridge are provided - but then again you're in Naples so you SHOULD eat out and enjoy all of the amazing food Naples has to offer. Every bedroom was air-conditioned and the apartment was well appointed with everything you need. There is also private and gated parking included as well, which is good to have in Naples. Next time I'm Naples I will make sure to try to book another stay here....