We had originally booked the appartment by a superhost. She selled the appartment however. We could book the appartment with Luigia for the same price (much lower than her own asked price). We knew up front that Luigia wasn't a superhost (as she just started). She said she talked English, but her communication over Airbnb was only in Italian and when we arrived, her English was that of a starter. She did help us tho with all our questions we had about Naples and the surroundings. She answerd really quickly, even at night, that was great! When we arrived at the appartment, we were quite worried, as the neighbourhood was poor and quite dirty. The appartment was beautiful however from inside and the building was very well protected. When we tried to cook, there was no salt or pepper, nor any cutting knives. We asked Luigia about the salt and pepper, but we had to buy that ourselves, just as dishwashing soap. The kitchen was for the rest very well equiped, there were enough cups, bords and glasses. When we took a shower the water didn't really drain away and the temperature wasn't constant. Apart from that, the bathroom was spacious and nicely decorated.
The balcony was very nice, however it was really hot, so we didn't sit outside. It was really nice to cool down in the quite appartment with the a/c after a long days walk. In the morning we didn't hear any noice from the market, altough it was next to the appartment. We walked to the station everyday (about 10 min) and could reach the whole city and surroundings from there. It was really nice that there was a supermarket nearby which was open until late (22:00).
The apartment was spacious and very nicely decorated. The neighbourhood was unfortunatly not so great and that is why we wouldn't recommend the appartment to everyone.