Contact Communication: All our emails were promptly replied and the owner was open and responsive to arrival/departure coordination. The owner graciously accommodated us for a two hour early arrival. For any specific local information we were advised to inquire with a person(s) at a local retail shop. We twice attempted to ask questions and the contact person(s) were not there. The owner has a WhatsApp (smart phone app) and was slow to respond to our single inquiry; but not having an immediate answer is absolutely understandable.
The Apartment: The location in the historic part of the city is perfect for a true Naples experience!
Positive: The terrace is outstanding! The beds are comfortable. The kitchen is well supplied with a one cup Italian coffee pot, dishes, pots & pans, a microwave, water heater, salt, tea bags, sugar (plus more) & paper supplies. There is a large & new refrigerator. There are umbrellas & jackets in the event of rainy or cold weather. The apartment has character with antique furnishings and unique floorplan. There are many locations for unpacking your clothing and various table tops for other travel items.
Negatives: We were a group of four adults and none of us were willing to have more than a cup of coffee in the apartment. The kitchen was not clean (to our personal standards). This has nothing to do with the age of the building. Our advice is to place any food items in the refrigerator, and take the garbage out daily. If any food or bio-garbage items are left out, there will be ants. There is insect killer below the kitchen sink which can be sprayed on the kitchen counter. The owner stated the cause of the ants was due to the plants on the balcony . . . but perhaps it was due to food remains in the kitchen drawers. The bathroom is adequate but small, the shower is narrow & the toilet is temperamental, which is due to the age of the building.
Overall: The location is perfect! The apartment is large and easily usable, but could benefit by removal of many unnecessary items not used by guests and a good cleaning. We hesitantly recommend it because the terrace is outstanding, the space large, and all the positive comments listed above.