Nunzia was very quick to respond to any communication. We were so pleased to find a decorated Christmas tree with lights on it. We traveled throughout Italy during the holidays and so wanted a tree, but couldn't get one. She also left the most delicious treats at the house. The set up of the apartment is very good. Close to many street eateries and restaurants. The apartment is very big and has 2 potential fold-out beds we did not need. Nunzia is willing to offer great local tips and any assistance you need. Don't hesitate to stay here if you are coming to Naples.