Everything was fine until we reached the flat. During the check in, we asked about the air conditionner, because it was really hot inside (32/33 degrees). The person who was there (not Francesca) told us that yeah, effectively, the AC was broken and she has no idea if it was fixed or planned to be fixed in a near future...
At this time, we tried to directly ask Francesca herself to get more information, and we got nothing from her...
We also told her about our check out time, no news neither...
We only heard from her few hours after we left, to apologize about the incident, but it was way too late... we would appreciate to get that information before our arrival, or at least, to get any kind of fresh news when we asked for it.
We booked a flat with an AC, for summer time, in an hot country, and the flat ad does not fit the description in the reality...
Beside that incident, someone was waiting for our arrival, which was OK. The rest of the flat was conform and the location was easy to reach the city center.
So at the end, obviously, any kind of device can broke down, no problem with that, but telling people the truth in advance or even responding to questions would have been much appreciated, which was not be case here.
Not sure if we would recommend that place at the end...