Gisella is a very kind and helpful host with wonderful communication in both english and Italian. We had some issues with the power tripping and subsequently had no air conditioning for our first evening until we worked out what had caused it. There was also no hot water the first night, but was fine the next day. The wifi wasn't working the two days we stayed either which was slightly inconvenient however I cannot fault Gisella's efforts to correct this even sending someone over to try and fix it. The flat was overall lovely to stay in, clean and otherwise accommodating. I'm sure the issues we had were just bad luck, judging by the other rave reviews. Thanks Gisella for sharing your home with us.