Filippo was my hero. My flight from Sicily back to Naples was cancelled. I had to take the ferry back, but it meant I was in Naples much earlier than expected. I asked if could check In early thinking he’d say maybe an 1 or 2 early. He responded immediately and said I could drop my luggage off at 11am and the room would be available at noon. He was very kind and I felt like he went beyond to help me. Location was very close to the airport. I was worried about having to leave at 4am with all my stuff but the streets were lit up. I felt very safe. Would definitely recommend to any female travelers!