Our host and their team are superb. We felt extremely welcomed with nice touches in the room, including a small bottle of Italian wine and sweets, as well as coffee pods for our first breakfast. The communication was quick, respectful, accurate and helpful at all times.
The place itself is sparkling clean and a stone's throw from the train station, where we also took the airport shuttle. It's located on a 9th floor of a building where you have to pay to use the lift (no surprises as this was specified in the ad – it's 10 cents during the concierge office hours). The private toilet is in a different room across the common corridor, and we loved that there were family-size bottles of shampoo and shower gel, as well as a hair dryer and lots of towels. Both the room and the toilet are quite spacious and equipped with everything you need (e.g. chairs, table, wardrobe, bedside table, sockets next to either side of the bed). A little downside is that the double bed turned out to be two single beds put together with a double sheet but individual mattresses that drift apart during the night. Also the desk inside the room is too high for the chairs which makes it uncomfortable to work in the computer – however there are other tables in the kitchen and hallway that can perfectly stand in as desks. The internet speed is sooo fast as well!!
We really felt at home here, in a way that is difficult to explain. 5-stars and definitely recommended!