I feel sad that I have to write this review because we met Emanuele (the host) when we arrived and he was lovely and very helpful (even taking us to get pizza). However 1hr after we went to bed I woke up itching and turned on the light to find the bed full of bedbugs. Infested. I’ve since Googled bedbugs and learned about their growth phases - there were fully grown big bugs, smaller ones and tiny ones too. They had obviously been breeding there for a long time. We tried to call the host and got no answer so we called Air BnB and were advised to ‘go to a safe location’ which meant we had I leave this apartment at 3am, walk the streets of Naples with all of our luggage, and try and find a hotel. I still feel traumatised after this experience and it’s 5 days ago that it happened (as I write this). I’m worried about going home and bedbugs coming with me!
I wasn’t going to write a review as Emanuele contacted us the next day and has since refunded our money and apologised several times, however I feel it’s only fair that other people are warned - and I was alarmed to see that bookings are still being taken for this apartment!