It was our first time in Naples, and Francesca was helpful throughout the beginning. We arrived late at night so she explained everything through messages how to get to the location, where to find keys and how to open the door. The morning after, Francesca came to explain things to do in Naples and gave us a lot of good recommendations for food and places to visit. The place is in a good location, you will have to walk 10-15 minutes to get into the touristic center of Naples. The place is a bit noisy during the night, you can hear bikes almost all the time, but Naples is full of people riding bikes so what can you expect? After spending three days in Naples, the location of the apartment feels very safe to access even during the night. Thank you Francesca!