Chiara was really nice, friendly and responsive :) I really liked how close her place was to everything! Especially Sorbillo (best pizza place ever!!!). You can walk all the way down to the water in 20 minutes to catch a hydrofoil (high speed ferry) to Sorrento, Capri, Ischia, Positano, etc. and see all the sights in between and around there. If you take a taxi from the airport, make sure you or the driver has GPS because the cross street isn't legible. My cab driver tried to charge me €40 - it should only cost €16.
Chiara had cookies/sweets, juice, water, and tea waiting for me (so sweet!), and the place was clean :) You have to turn on the water heater for hot water an hour before you shower (very easy clicking a switch). The shower drains slowly so i turned off the water in between lathering up.
There's a mini mart half way down the block. Metro is about a 10-15 minute walk up. The train station looks about 10-15 minutes away as well. If you're traveling from the U.S., you should get cell phone coverage because street signs are hit or miss! Chiara is great though!! :)