Loredana is very helpful, we ordered hairdryer and two towels in advance and it was waiting for us in the apartment. Location is very central and the neighbourhood is safe and quiet, with plenty of cafes, restaurants and shops nearby. However, it is a small studio apartment perfect for 2 guests who prefer spending their time outdoors and exploring the city, rather than staying in, as the apartment is not luxurious in any way. Nevertheless, wifi in the apartment is extremely fast! All in all, Napels is a wonderful city and we enjoyed our stay. We especially recommend pizzeria OWAP at Via Foria 150 ;)