Communication was quite good. However I think the language barrier confused some things as I needed to be at the 'Universita' area at 9am for an Italian course (ironically) and I explained that before booking. Daniele assured me this was an easy journey. We travelled with 2 children. He suggested a bus or taxi from the station with our cases. We arrived at Frullone and no taxis or buses to be seen. I texted asking for a taxi number or bus instructions but no reply for half an hour. I phoned but he asked me to text due to language barrier.
Daniele's brother then arrived on a moped and so kindly asked a bus driver to stop for us, drove alongside and then directed us for the remaining 1km walk. He was lovely and so helpful. However we were surprised at how far the journey was as had been told a 20 minute walk to station. We live and work in London so we are used to walking quickly on our commute. However the walk took us over 40 minutes (without cases). Then we had to wait 10 minutes for a tube which took half an hour into historic Naples. We have stayed in Naples many times and never had a commute like this.
We returned from Naples at night and it took ages. I missed a day of my language school as just couldn't get in! I spent the morning searching for other places nearer. I apologised to Daniele, explained it wasn't his fault but that we needed to be closer. However he seemed to take it personally and insisted that a bus takes you downtown in 25 mins. Nobody had told us this. We waited 30 minutes. No bus. So we walked to Frullone. 40 minutes. You get the picture. We had to move as it wasn't fair on the children and I needed to be downtown early each morning for my course.
So we gave 24 hrs notice and cancelled early. I think this annoyed Daniele. I understand why but this was just too stressful for a holiday. I have never cancelled before but this had to be done. I am very sorry to Daniele for the inconvenience.
The apartment was really nicely decorated! Everything was good there with a lovely pool. Daniele's brother even so kindly brought the children some pasta as they were so hungry and everything was closed as Sunday. I totally recommend it if you are visiting Capodimonte or have a car/scooter. Just note it is on the outskirts and it is not the city that we have grown to love.