Elisabetta was accommodating, quick with communication, and did everything possible to make our stay easy and comfortable. Her flat is clean, cozy, in a great central location, and had everything we needed. We also did a tour of the ruins of Pompeii with her that was spectacular! She is extremely knowledgeable and passionate about the history and culture. She pointed out many fascinating things that we would have otherwise missed in the massive scope of Pompeii if we had just wandered around by ourselves. Highly recommended!