The pics tell the whole story: you're getting a 360 view of the entirety of Naples. From Vesuvius, to the Bay, to the crumbling beauty of the city herself. A better spot in Naples or the entirety of southern Italy is hard to imagine. And here's what you can't see: you're in the middle of pizza row, with Sorbillo - arguably the best pizzeria in the city that invented pizza, literally out your front door. Then there's Di Matteo, Decumani, Presidente - within a 3-minute walk... This isn't to mention the surplus of friendly caffes and spots to get a beer or wine in the middle of the teeming energy that is Naples, all with a 17th century palace as your home base. The steps aren't that bad if you're in even moderately decent shape - there are a lot, but they are quite shallow. And the view would make twice the steps worth it. Paola wasn't there when we arrived, and though the doorman spoke not a word of English, he couldn't have been more helpful, friendly, or pleasant. Disregard the ubiquitous "be careful in Naples" warning (yes it's gritty around the edges, and yes there is the Camorra - but they call it "organized crime" for a reason, their not looking to pick your pocket). Instead we found the best pizza, coffee, and people, with the most friendly and authentic dose of Italia possible... Upon our checkout Paola was extremely friendly and helpful - holding our bags for us while we waited for our ride after checkout time...