Casa Berti is a fabulous apartment in a wonderful location! And Alessandra is truly a Super Host, super communicative and helpful -- and fully fluent in English if that is helpful to you. We have stayed at various places in Naples but this has been our favorite. The kitchen is spacious and fully-equipped. The hot water is virtually immediate. The wireless works perfectly. The bed and pillows are luxuriant. The patio is spacious. There is a large grocery store two blocks away. Situated in a quiet inner courtyard, the apartment is in a quiet part of the Vomero with easy access to many parts of the city via the funiculars. We will be back!