The apartment is exactly as pictured. It is neat and tidy and we had everything we needed. Unfortunately, the air conditioning was not working properly. When we messaged Maria about it, she replied that the A/C works perfectly. We were mystified. We messaged again, and she replied that there was never a problem before. Again, mystified. I told her that in my experience, things work until they stop working. She finally came by the apartment while we were out the second day. Her report? The A/C works perfectly. In her defense, she does not have a great command of English. Also, I have to agree with an earlier review, the neighborhood is scary.