Emanuele had great communication. Also very quick to respond and provide information for things. The apartment was a good size. We didn't really feel very safe in the area at night and were happy to have security around. Mini fridge and kettle were provided but didn't have other kitchen facilities. Would have been handy to have a bowl, spoon etc. No major issues with the property but not really a fan on the area and wouldn't stay again because of that. It was however close to train station so that was handy.