Although I didnt get to meet Paola in person, she was very kind and helpful over the phone. We asked her if it was possible to check-in late and she was flexible enough to do that. When we entered her home, her family welcomed us. The room looks exactly like the pictures and looks even more spacious upon entering. Also the house is really clean and spacious. The room has airco and the bed is comfortable and big. The shower is great. Grandmother Rosetta was a really sweet lady that is really caring, although we had trouble talking with her because she does not speak english. Rosetta also took care of a simple breakfast for us in the morning. Anyway, we could always phone Paola to ask for help. Furthermore the house is perfectly located in the centre. Very close to the metro and central station of Naples. I would recommend this stay to everyone, good hospitality!