Lorenzo is the best Air BnB host I have ever had. We had a fiasco with our flights getting into Naples and he was extremely accommodating with our changing check in times/dates. He helped us book a Pompei tour guide, Gabriela, who was fantastic. He also was a huge help in booking our transfers to/from places, and his guidebook was a HUGE help in deciding things to do and places to eat, and helped us see so much of Naples in the few days we had. Any questions I asked he responded so quickly, even while I was in the US (7 hours earlier)! The location of the AirBnB was perfect as well, easy to get taxis and also walk to restaurants, shops, and all the historical areas.