Gisella was wonderful. She was great at reaching out and communicating with us before our arrival. She even checked in with us during our stay. The apartment was clean and comfortable, and the decorations are fun. It's well equipped and in a great location for sites and food. Overall--a very good value. The area is lively, but the apartment was nice and quiet with it being a few floors up. Not a whole bunch of natural light (which given the positioning and area isn't surprising), but really, everything was great.