Paola and John were very friendly and welcoming. They gave us detailed instructions on how to get to their place from both the airport and the train station so it wasn't a problem finding their place. Upon arriving they met us and gave us a tour of the apartment and answered any questions we had. They even had a few Italian delicacies for us which was so kind. They also recommended a lot of places to visit while in Naples which added to our trip greatly. They wrote up a detailed itinerary for us (including instructions on how to get to each of the places) which made our trip so awesome and seamless! The apartment was great and had an excellent view. I would definitely stay here again if I return to Naples!