Federica was very communicative and accommodating. She let us know two days in advance that wifi was not working, as well as when it was supposed to be fixed. She compensated us for that problem [by mutual agreement]. The problem was resolved by the way as she promised.
The location is great! In the middle of hustle and bustle of Naples, yet a few windy corridors and courtyards behind it! This makes it very quiet. The small point of improvement we noticed was ants in the bathroom.
All in all, a good stay!