Rita's son Alessandro assisted us with the check-in process. The level of service he provided was above and beyond. You should know that the flat is located on a street inaccessible to cars and taxis, but is within walking distance of the great "Spaccanapoli" street where you can find lots of delicious food and street vendors.
When we checked in, my friend was feeling very ill so Alessandro helped us bring our luggage into the flat, found a person to help us translate, drove us to a public hospital, and checked in on us to make sure we were okay. His hospitality alone would be the number one reason I would recommend this flat.