Stefano was very formal at check-in, and he was accommodating as he let us check in late. Unfortunately, there were a few inconveniences with the apartment. For starters, 10¢ is required to use the elevator each time you will like to use it. This is especially inconvenient when you have luggage. Once you’re actually in the apartment you’ll quickly find out that there is no hot water. Not only is there no hot water, but there is also a hole in the shower wall, and the shower head is cracked, shooting water onto all of the bathroom floor. Stefano also only provided one roll of toilet paper, and when we asked for more he said the guests were responsible for additional toilet paper. In the bedroom the sheets were dirty, and there was an immense amount of dust and dirt collected underneath the bed. Similarly, the sofa bed had stains everywhere. This was a last-minute, urgent booking, but if you can, do not stay here.