We loved our stay in Naples. Stefania was very quick to respond and super helpful! We had problems with our flights due to airport strikes in Italy, but Stefania was so understanding and kept in contact with us as our arrival times kept changing. And she made sure someone was there to meet us at the apartment to check-in despite our late arrival. The apartment is very stylish, but comfortable! It was so nice to unwind there after a very long day of travelling. We enjoyed the small balcony! If you have lots of luggage, keep in mind the apartment is up a few flights of narrow stairs. Easy access from the Naples airport (via the Alibus and a short walk) and just a short walk to the ferry ports (there are 2 separate ports, as we learned the hard way). We had some great pizza at restaurant nearby! We wish we would have had more time there and hope to return some day!