We really loved our stay at La Principessa. Flaminia was very communicative and helpful (arranging us a taxi to bring us right into the courtyard) but was not around during our stay, so Fabrizio helped us to check in and remained on hand for anything we needed throughout - he gave us some great tips and was extremely helpful and friendly. The apartment itself is even better than the pictures - it is cool and spacious (essential after wandering around sweltering, bustling Naples) and is extremely well equipped (dishwasher and washing machine were both very welcome). The decor and furnishings are beautiful and it has a real air of history and grandeur whilst also feeling cosy, which we loved. The location is perfect - very close to Via Toledo, in a buzzy street in the Quartieri Spagnoli and we found the local people to be very friendly. On our way back to the airport, there was a national taxi strike which could have been disastrous for us as we had so much stuff to transport, but Fabrizio and his partner Rossella pulled out all the stops to ensure everything was sorted, and in the end it all ran perfectly smoothly - we were so grateful for their efforts, kindness and hospitality. We hope to come back soon!