Marica was very nice and accommodating for our stay. Make sure you have 10 cent pieces to use the elevator since this is located on the 4th floor and you need 10 cents each time you use it. The area that this is in is very run down and there isn’t a lot of food around. Nice thing about this thing is that there is a code to get into the building so totally felt safe in the building. I will say again though Marica was super nice and even fixed our bed while we were there and the customer service was amazing. She gave us great tips when we checked in as well.