Had to check out a day into our stay due to work. Can’t really write a solid review. Requested refund, only received partial which is understandable. Was told by Airbnb HQ that the host was allowed to give full refund but declined due to the time of season which is also understandable. The host however told me it was Airbnb’s policy (which it is not, as informed by customer service) and not what they informed Airbnb HQ. I had to find the host’s reasoning from the customer service representative at Airbnb myself. I understand their reasoning but would have liked honesty on the matter as opposed to not.