Communication was mostly in italian and luckily the airbnb app translates it all for you. Check in was seamless and we received a free bottle of red wine upon arrival. The unit itself is on the 2nd floor so you do need to walk up a few steps every time you enter or leave your airbnb. The airbnb is clean and looks exactly as pictured. It's located pretty close to a metro so its very convenient if you plan on using it. My friends and I mostly walked everywhere while we were in town and it was usually a 10-20minute walk to our destination. Overall awesome location and host! Would stay here again.