Irene is wonderful and very welcoming. She communicated promptly and gave wonderful advice. The apartment is very central - ideally located for a short stay in Napoli. The internet worked well and the apartment itself was quaint. The only concern was the shower whereby the drain doesn't work and so within 2 minutes the shower becomes a very grimy footbath. The kitchen didn't seem overly equipped for catering at home but we ate out so this wasn't a problem for us.