Anna's is a great host. Responsive to any questions we had. Marco helped us out a lot throughout our stay. He was there on time to check us in and we also had a issue with the wi-fi and he came to fix it asap. The apartment has a second story. First floor has a big open floor plan. Washer/dryer, fully equipped kitchen, and bath towels. Overall, we felt safe staying here and would recommend it to anyone looking for a nice place to stay in Naples. Thanks Anna!