Communication was bad as they where talking in Italian, answering late. So it lead to miscommunication for arrival time. It says self check in but apparently it wasn’t.
The guy who greeted us had a really bad attitude and told me off for not bringing my passport and when I wanted to explain the reason he interrupted loudly how we can be terrorists and we are not European to be without it. Not the best way to start.
House was ok but some things where missing: AC on the room downstairs doesn’t cool enough as the other ones upstairs. Toilet seat was missing.
Building is old and area is dirty. But it would all be ok if they where a bit more welcoming.. but they weren’t.