Elena was fantastic! Upon arrival into Napals, our cell service was non-exist so we were unsure of where we were going. She literally walked to the train station and looked for us. We ended up making it there, but as she took us to the room, we were blown away by the cleanliness, the beauty and how accommodating she was. It was well conditioned and well located only two rights from the train station. She was very helpful and sweet. She gets a ten for her kindness and that’s not even to account for the apartment itself!
Cleanliness: 10/10
Usability: 10/10
Location: 10/10
Comfort: 10/10
Communication and kindness: 10/10