The place is in an okay area, it is very close to the port/castles and transit. A good walking area. The bed was very uncomfortable, the pillows were even worse. The shower was very small and looked dirty at the bottom. The drain is also slow. We could smell smoke throughout our stay from the balcony and heard our neighbours throughout our stay at night. We had an issue with using the app to check in/unlock the main door and our room door as the wifi is spotty and does not reach the lobby (you need wifi to get in with a link). That being said, Dimorra was able to let us in immediately once we notified her of the issue.