We arrived very late at night & while she didn't greet us personally that night Giulia made arrangements for us to collect the keys from the upstairs hotel. We had very clear instructions & it worked seamlessly. Giulia then came to greet us in the morning. The appartment exceeded our expectations in terms of size. It is decorated in a fresh modern style and was immaculately clean. The location is convenient to public transport (approx 50m to metro) but many attractions are within walking distance. Giulia is a warm welcoming and very professional host and was very responsive to any requests during our stay. Would definitely recommend and would stay again.