The room I was provided was the perfect size and the bed was extremely comfortable. The place was clean, as well as the bathroom, which is super important to me. They had a balcony that I often used when I couldn’t sleep at night, and it has the cutest blue chairs. Another guest was staying in the room beside mine and we actually met on that balcony and have become great friends! Paola’s son was a great help to me. He met me outside the building, and even allowed me to check-in during the morning, rather than late that afternoon. My flight into Naples landed around 9am and check-in was originally 3pm, but I checked in at 10am. Her son brought me around the neighborhood, showed me around where the bank was and helped me get a metro ticket. Whenever I had any questions or concerns, he was so quick to help/answer them, and even checked-in with me over the course of the few days I was there. I will definitely stay again if I go back to Naples!