Overall, the airbnb of Maria was nice.
We had a bumpy start with Maria as our flight was delayed (a strike in Napoli). So we had to wait several hours on the plane before it could take off. As we were getting updates ourselves, we directly messaged them to Maria. We were afraid we couldn't make the 9pm check in time anymore (normally we were arriving at 7pm). The delay was stressful as we didn't know when the plain would take off. When we landed and took our phone to let Maria know, we had a message from her and the airbnb support to tell us that she couldn't do the check in anymore that night. We had a call with airbnb support (who were very friendly) and ensured them we would make the 9pm check in, as Maria was very worried about this (as we would later find out, she had to go to work so it was understandable. We arrived at the airbnb at 9pm, hungry, tired and very very stressed. Maria was rather rushed in explaining everything. Also our apology for the flight delay (which we didn't know in advance) was accepted rather coldly. She told us she had to go to work and of course we understood that then, but it was a pity she rushed us and was a bit short/cryptic in her communication through text. Because of that situation, our vacation started off on a very stressful note. But as Maria is listed as a superhost, we believe this is an isolated incident.
The airbnb itself was just fine! Don't expect too much from it though. The bathroom is small and the toilet seat needs to be replaced. Other than that, it is very clean and looks newly renovated.
We didn't use the kitchen at all but it looked just fine and very clean. You can eat comfortably as there is a big table. There is a separate airco for the kitchen area. Which is very nice.
The balcony is amazing and big but maybe could use some new furniture but the plants were amazing and looked very good!
There is great airconditioning in the airbnb, which was very welcome for us (we went at the end of July). The upper mezzanine, where the bed is, can get very hot without the airconditioning.
Lastly, we didn't give 5 starts for the cleanliness of the airbnb because we found there was a lot of random stuff and mess everywhere (for example a box full if nicnacs on the table, an empty small plastic swimming pool on the terrace, the food of the previous guests in the fridge (although some people may find this useful) ). It is small but could feel a bit bigger, however, it is a bit crammed with stuff. We had the feeling someone was living there before us and just left for a few days to let us stay in their house. Of course this was the original idea of airbnb so if that is your thing, totally go for this appartement! It is decorated with charm and character.
In the end, we had a great time in Napoli and are sure you will enjoy this appartement too, as our points of criticism can easily be fixed.