Excellent communication in advance with Connie who was very flexible when my flight got delayed and we were later than expected. Apartment was very clean, air con was great (much needed in late July in Napoli!), extra towels in the laundry room, great location for eating, drinking, exploring and walking to the ferry port. We left our luggage in Bellini House, which is 2 mins walk away, before going to the airport. They were very friendly and helped us to reserve a taxi to the airport.