The flat is as described on the listing. Pretty impressive. Everything was clean and ready to use. There was no AC but there were fans in the flat so we did not suffer at all from the summer heat. The host (Francesco) greeted us upon arrival and did everything to make us feel welcome.
The big let down for us was the location. None of the reviews prepared us this. My partner was mugged on our first day of arrival and this in broad daylight. The palazzo is situated in a populous area of Naples, where you do need to be cautious when walking down the street. The listing stated it was in the historical centre of Naples so we did not research things further. Had we done so, we would probably not have chosen to stay here.
Again, the flat was everything it said on the listing. Quite marvelous and the host could not have been more helpful. The location for us was a big issue. We simply did not feel safe.