Nunzia was nice and the check-in process was smooth. She suggested a lot of local places to eat which was helpful. The apartment was located in a great position and I can understand why there has been so many positive reviews. However, it seemed as though the apartment hadn't been cleaned before our arrival which made us feel incredibly uncomfortable and led us to cleaning the apartment ourselves. The WiFi also broke halfway through our stay which meant we couldnt watch any TV in the evenings and forced us to use our mobile data whilst in the apartment. We enjoyed our trip to Naples but it would have been so much better if the apartment wasn't dirty.