Anna was very kind during our stay, but unfortunately a few things did not meet our expectations.
First, this listing advertises a 2 bedroom, 2 bathroom apartment. When we arrived to the apartment, one of the bedrooms and bathrooms was locked, and the unlocked bathroom was actually a shared bathroom with another apartment. We had to reach out to Anna on two occassions to get the other bedroom and bathroom unlocked.
Second, there was no warm/hot water in the bathtub or shower. We had to boil water on the stovetop to put into the bathtub to bathe. Additionally, the apartment was cold, and there was no way to control the temperature. There was no thermostat in the apartment, and the heaters put out very minimal heat during short periods throughout the day.
Again, Anna was kind to my family, the apartment was clean and conveniently located, but this rental fell short of some very basic expectations.