Terrible host. I highly recommendyou stay at a local B&B as this is a popular and better accommodation than Airbnb in Naples. This building is under construction which is not stated in the description. I got to the building and was not greeted by host, she sent a friend. No assistance with bags and HORRIBLE communication. She does not care for your well being and only cares about renting her under construction apartment to pay off her mortgage. It is located in a very populated area, I would stay and did stay at Piazza municipio, much better. No elevator, again, the building is dirty and fully under construction. I left immediately after arrival as the "host" failed to pick up my messages/phone and was very rude when she finally did. Another thing to note, do not walk there with luggage, it is very stressful and all streets are dirty, plenty of petty theft and long treacherous walk. If you come from Napoli Termini is a €15 taxi, so might as well stay at a Hotel or Airbnb, the costs is the same, Yes, same since Napoli is very affordable. I hope this helps you avoid this stay or give you honest information, something this place lacks. She refused a refund because she is greedy that way even though she knew she failed at communicating and provided false information and incorrect address. SOGGIORNO ORRIBILE! EVITARE! FALSA FACCIATA!