Federica was wonderful! She's a very sweet person and super accommodating. She's the kind of person I'd like to be friends with. The studio itself is charming and clean and in a great location. Don't let the entrance to this 16th century palace discourage you...once you get off the elevator the interior is beautiful. Federica provided us with all kinds of information about getting around town, even providing maps with highlighted routes and suggestions about where to get the best Italian food. We only stayed one night but we both agreed that it was our best Airbnb experience in Italy. Also, Federica has the BEST WIFI IN ITALY, which is harder to come by than you would think.