Maurizio’s apartment has beautiful views over the Bay of Naples towards Capri through the large windows. You’d be hard-pressed to find a rental in the city with a better outlook. Location-wise, it’s a great spot to explore Naples from and there are some reasonable restaurant options and a small supermarket relatively close by. The check-in process was smooth and we were able to check in from 2pm which was helpful as was Massimo the concierge. You access the apartment via an underground passage through the cliffs which can require a few trips if you have a lot of luggage but it’s not overly difficult. Good (new) air-conditioning in the apartment as well.
The apartment itself is functional but definitely not “LUXURY” as advertised on Airbnb. We have stayed in a lot of actual luxury Airbnb properties and unfortunately this isn’t one of them. Despite a lot of 5-star reviews - which was an important factor in us booking it - it is only a 3.5 star at-best in our view. Clearly others found it better than we did but calling it ‘luxury’ doesn’t accurately represent what is on offer here in our experience.
The kitchen could have done with a deeper clean e.g. old food in the oven and dishwasher doors. There were no wine glasses, the stove-top coffee-maker had the handle melted off, peeling paint on the ceiling by the windows inside, paint flaking down on us from the balcony outside, chipped paint on the walls, loose floor tiles, missing blinds, exposed wiring etc. all undermined any sense of ‘luxury’. The TV did not work - no smart card in the Sky box and the free-to-air box just showed ‘no signal’ (no instructions provided). The Wi-Fi was patchy and slow and more or less useless when more than one person was using it.
The apartment has two bathrooms but only one has a small shower with a shower head that dribbled water out and needs replacing and a broken door. Not a great smell from the drains either. The stone tub in the master bedroom had a hand-held shower but it didn’t look very appealing to use.
When we arrived only one of the bedrooms had been made up despite booking for 4 people with two teenage children. This was quickly resolved but only sheets were supplied for all bedrooms – no bedcovers – and no pillows on the two single beds. The two additional bedrooms are on a mezzanine floor overlooking the living area with opaque blinds. If you want privacy or anywhere dark this is probably not the apartment for you.
Pack the bug spray as well as there are a lot of mosquitos who probably thrive in the damp, warm environment in the tunnels. We were all bitten a lot despite using repellent etc.
These issues could mostly be resolved with some basic maintenance and a more careful attention to detail to bring it closer to the standard it is being pitched at.