Francesco and his family's hospitality was second to none. We were welcomed and oriented by Francesco's father. They had put together a binder with maps, info about the apartment and other helpful things to help us in the neighborhood. The refrigerator and pantry were stocked with food to get us started. The apartment itself was spotless and thoughtfully arranged.
When I had a problem with using the washing machine, Francesco's mother called, his sister texted and his father went to the apartment trying to solve the problem. They were so helpful.
The only downside was that the neighborhood was noisy at night and a little far from the things we wanted to do. However, the metro is 5 min away and very easy to use.