This was my first time to use AirB&B and my stay was for 1 month. I had spent a lot of time researching and was aware of many other people being disappointed, experiencing problems such as the host not showing up upon arrival, last minute cancelations by the host, Wifi not working, shower not working properly etc.
The experience I had at Garden House was absolutely flawless and on the contrary was a fantastic experience. I work in corporate hospitality and the levels of service and care that both Claudia and Manuel extended to me, were similar to any 5 Star resort in the world!!.
I arrived to Naples from a 32 hour trip from Hawaii and my flight landed at 20.30pm.
Both Manuel and Claudia were there to meet me when I arrived to Garden House, with Manuel helping me up the few steps with my luggage. They had arranged fresh Pizza from a local restaurant and placed some essentials into the fridge.....absolutely amazing.
Garden House is a very beautiful property to stay at and everything works perfectly. The location is fantastic and is in close proximity to downtown Naples and also Vomero, which has now become my favorite part of Naples. Both offer fantastic experiences, with downtown being fascinating with a fast pace and many people. Vomero is very much pedestrianized and is a lovely contrast to the busyness of downtown. There are parks, museums, castles, shops and so much to explore.
Upon learning that my plans were to stay longer term in Naples and that I was looking at apartments, Manuel offered to and became the direct contact with my agency, as my Italian was limited. This was an incredibly kind thing to do and was such a huge help to me. Viewings and meetings were arranged through Manuel and the agency. Manuel was even abroad himself during some of these communications and was still texting and calling me with arrangements. Simply put, both Manuel and Claudia were incredible hosts, regularly checking in with me that I was OK and if I needed anything. I will always be so grateful for their kindness during my stay at Garden House.
Ben fatto e grazie mille Claudia e Manuel.