Read carefully review if you don’t want to be disappointed.
We reached at 10pm in the night and there was Elvira (a contact of Vincenzo) to receive us. Unfortunately she did not speak English and we did not speak Italian. She did not answer our phone call and we had to take help of people living in the building to help us figure out where the apartment was. There was a confusion from Elvira’s end (we think) and she let someone else into our Airbnb. 40 minutes later, this was resolved and the people left. We were shocked by this bluntness, lack of verification and cross checking!
The apartment does not correspond to the photos. There is a big trace of a flood on the ceiling.
We found some things in the apartment broken - the sliding door next to the bed and we found part of sofa bed on the floor which did not fold properly. We don’t know why this happened. And we informed Vincenzo so that he is able to take care of it. The communication was pretty good - Vincenzo answered all our messages on time. However, we felt there was reluctance in accepting the situation and making an effort to make our stay smoother.
I had some doubts about the AC - the intensity was pretty low and the timer turns the AC off in the middle of the night and turns it on at 4am. When it is turned on, it makes ticky noise, which woke us up - leading to poor sleep. We expect if this information was provided to us (in a letter or something) it would have helped us sleep better. I hope this information helps others if you are light sleepers and if you are here in the summer.
Also there’s a neighbours dog which kept barking in the night - whose steps you can hear loudly when it runs. This did affect our sleep and if you are a light sleeper - this is something to consider. Of course Vincenzo has no control over this but I hope it helps in making an informed decision making.
We didn’t manage to find the remote control for the TV. Wi-fi needs to be turned on regularly. Washing machine could not be used, as written in the description. On the other hand there are some really useful things like a sewing kit and ladies tampons.
Over all it is in the centre of Naples - pretty much close to all main attractions. And we are grateful for the stay!