Raphaello is an excellent host! Always quick to respond and had lots of info on restaurants and route planning. He provided us with two big bottles of water (and a few chocolates!) during our stay. He even allowed us to drop off our bags a few hours early so we didn't have to carry them around all day on our excursions! The apartment itself was clean, spacious, and modern. We did have a few issues, though. When we first tried to shower, there was only cold water. Apparently the boiler needed to be filled, but Raphaello was there within 20 minutes to address the issue. Also, the refrigerator door kept opening by itself, which triggers a beeping sound every few seconds. After being woken up several times in the middle of the night because of it, we finally rigged a chair up against the fridge so it would stay closed. Not really a problem for us since we didn't need to use the fridge much but it can be an annoyance. Also, the walls of the apartment are very thin; we heard people above/below/beside us pretty clearly in the morning and late evening. The noise from our neighbors wasn't very intrusive though, but there was quite a bit of noise from the streets below... I'd suggest earplugs if you're a light sleeper. The location is convenient in that it's a short walk (about 10/15 minutes) from the train station and some nice piazzas, however the neighborhood itself is a little grimy, though we never felt unsafe waking alone at night. Overall, I would recommend this apartment to anyone staying in the area for one or two nights. Raphaello is very attentive and an excellent host and his apartment suited our needs perfectly!