Roberto was a great host, really fast at responding to any questions no matter the time. We needed recommendations for a late night meal and he provided them really quickly. The unit is centrally located next to the main train station. The unit is part of 3 units which share a common entrance. The unit is on the 11th floor and has an elevator which is €0.10 to operate while the building security is present during business hours, which I thought was odd, but Roberto left coins to use in the elevator. Water was always hot and the unit is newly renovated and super clean. I would recommend this place to anyone staying in Naples for 1 night or a few nights. Great value.