Ilaria is a fantastic host - she was very warm and welcoming on arrival and explained everything we needed to know! She was also extremely accommodating because we changed our check in time, just the day before. The flat itself is very charming - as described (the only issue we had was the wifi not working). The view from the roof is incredible!! It really was in the heart of Naples - convenient to the central station, shops and great pizzerias! Grazie mille :)