This is the benchmark of service. As soon as I booked the place Alfredo reached out to welcome me and provide detailed instructions. I arrived late at night and his colleague Alfonso came to check me in. He was also extremely pleasant and accommodating. When I arrived in the room, they had left me with 3 huge bottles of water, 8 juice boxes, fresh bottle of olive oil and an assortment of cookies! Alfredo checked in on me everyday to make sure all was well. One night, past midnight, when I had a hard time figuring out the door lock Alfredo immediately responded with instructions on how to get in. To cap it all off, I had to cut my reservation short due to an emergency and with no issue at all Alfredo accepted my early departure and refunded me for the nights I didn’t end up staying! Amazing. You won’t be disappointed.