Gisella was on top of her communication game, wrote me a few days before my arrival to confirm details. I arrived a few hours early, and Gisella suggested I leave my luggage at her little store around the corner until it was time to check in. For the first few hours, I was able to roam about the neighborhood - plenty of restaurants and bustling with tourists and locals. I also needed transportation to Naples airport at the appalling hour of 3a, and Gisella made arrangements for me even though it was not her job to do that. Thank you, Gisella! I've stayed at many AirBnBs, and she is the only host I've encountered who went above and beyond to ensure I was safe and comfortable. The loft was exactly as pictured. Comfortable, well-thought, and branded with her high-spirited personality.