Regis was nice and helped us out with our enquires.
The place is quiet and a walkable distance from many sites and restaurants.
The flat is spacious and bright, however it needs a thorough clean. Many sockets were broken and the flat was quite cold (Early December and no central heating). The bedsheets were not clean so we had to ask cleaning staff to come back to change them which they were really rude about and shouting at us in Italian telling us that they cleaned and how dare we say they didn’t. Not a nice experience, when we found hair, flakes & a stain on the sheets.
There is no ventilation in the bathroom and the bathtub is very hard to use as it’s high and uneven so I wouldn’t recommend it to those with reduced mobility.
The lift was broken when we arrived and the flat is on the 7th floor. Although, it got repaired later in the day, we had to carry our luggage all the way up. The previous guests did not leave the key so we had to wait for someone to come to open the door.