Mauro was a great host, he met us at the apartment, he had the AC on, bottled water provided in the fridge, and ice cream bars in the freezer for the kids. He explained how to use everything, where to go for pizza, closest metro, how to get to Pompeii and visit the islands. He was happy to help us in any way we needed via text. Maps and brochures were provided. The washing machine was very useful - laundry soap was stocked in the apartment. We had 5 people - (3 adults and 2 teenagers) this was spacious and comfortable. Very clean, everything looked new and was quiet. Probably the best host and nicest AirBNB we have stayed in. Definitely would recommend!