The host was very rude and unprofesional. I wouldn't recommend this place to anyone due to lack of customer service.
We called this lady before leaving the appartament and asked her to leave 2 small bags in concierge and she said that if we want we can leave our bags outside near the door of the appartment. She said nobody will take them! in the city full of thiefs. She also said we paid for the appartment not for saving our bags. it was only for 3 hours until we go to see the city centre. She said there is no space in concierge but it was plenty of it for 2 small bags! We had to go to the train station and paid 12 euros for a few hours not to carry bags in this heat.
We always use airbnb while travelling but this is the first time when the host was so rude and treated us without caring about hospitality or making our holiday nice.
We also arrived late after midnight and concierge guy was waiting for us, he was nice to meet us.
We noticed that Naples full of rude people and they should learn about customer service.
The appartment itself was clean and spacious with Air con, quiet but in a dirty location full of rubbish in the streets. Did not look safe but Naples is in general very dirty city also not the safest too. A few hours is enought to see the centre and then go to Sorrento, Positano, Pompeii.