Giuliana & Carlo were great hosts. We arrived in Naples by train and tried walking to apartment since Google had it as only a 15 minute walk. Unfortunately, we saved the instructions since we were off wifi and ended up getting lost. We popped into a cafe to use their wifi and was able to call. Giuliana said not to worry, we were close, and she's on her way to us!
That was just the start to a wonderful experience. She and Carlos spent the next 45 minutes telling us all about Naples and what to see while giving us local pastries to eat after our trip. They showed us how to use all the appliances and used their restaurant list (with walk times from apartment) to select all our meals the 3 days we were there.
Our timing also coincidenced with the Covid-19 outbreak and they reached out to see if we needed any additional assistance.
Italy is still in the midst of the coronavirus outbreak, but as soon as this passes, please help by booking as many AirBnBs experiences to help hosts through this difficult time.