The accommodation is location near the main train station - which makes it convenient if one is planning to spend more time visiting nearby places (Capri/Amalfi etc.).
However, the area is quite sketchy with a lot of rough people around. We were followed by a few weird men to our apartment and in spite of being really careful, one of the men almost pick-pocketed us, but we immediately realized and stopped it.
The house per se is neat and nice. Communication with Giovanni was very easy - she was very easily reachable on chat and helped us in our queries. One night there was no warm water in the shower - I reached out to Giovanni and she solved the problem within 30min.
We didn't get to meet her though - only met her mother and she is quite funny. Talking to her was a challenge since we didn't know Italian at all and she didn't know english at all :-) But we managed fine!