Unfortunately we were unable to meet Paola although she did try to see us. We were welcomed by an agent who explained everything about the apartment. The apartment was just as was described by airbnb. It was away from the hubub of central Naples which was great, but the centre was easily accessible by bus or Metro, once you knew where to go. The neighbourhood was very 'neapolitan' and busy but we were away from the main roads. The people were fantastic and so helpful and friendly. The apartment was a good place to go after a tiring day sightseeing.