Avoid. There were loud works in the court of the building with a brutal echo even with the windows closed, which wasn't an option since there were 32 degrees outside and no air conditioning in the flat. It was impossible to rest and the host made us understand that the noise was fine and showed no hurry to help fix the problem, took no responsibilities - starting by talking with the workers, who even started us down a couple of times and almost made the place feel unsafe. Napoli is incredibly safe, I've been coming for ten years and never once felt insecurity, but this was insistent mad dogging from the workers. There's a surveillance camera in the lounge, which the host unplugged when I walked in. It's probably unconnected but either way it felt very awkward to have that camera right in front of us, also pretty much the only element in the really impersonal lounge. Anyways it was impossible to rest so we left right away. The host refused to refund us so i'm having to report this bad yet honest review. I've been using airbnb for 8 years, had two bad experiences out of 40 nearly perfect ones, and I feel like I've been robbed. Napoli is full of true gems, including the people. Luckily, and not without stress, we found a great airbnb that same day, bigger, better located, cheaper, and with an impeccable hosts. I regret that I wasted my money on this listing, airbnb is not about business, it's about welcoming and respect.