Laura was always quick to respond, and her place was really spacious and in a great location, but there were some surprises. 1. After booking and paying, Laura wrote us that a student girl is also living there, but she may be away during Easter. 2. When we arrived, she asked us to be quiet after 10, as the neighbours don't like the noise. But when we texted her after 11 that the upstairs neighbours were playing music and singing so loudly that we could not sleep and asked her what we should do, should we call the police? She wrote that no way, the neighbours are important for her job, this is the house rule (whatever that means) and if we don't like the place, she gives our money back and we can look for another place. 3. On the 2nd night a man of 50 entered our apartment with his key at abot 11 p.m.!!! He said that he lived in one of the rooms and that he had spent the previous night there too!!! When we texted this to Laura, she wrote back indignantly that she had said that there may be a student girl in the apartment. This man is her boyfriend! (When we arrived she said that the girl was away and the whole apartment was ours.)