Leopoldo was very responsive and him, his wife and his daughter in law, Gioia, were extremely helpful and friendly. Although Leopoldo's English was rusty, he tried to communicate as smoothly as possible with us and his daughter in law Gioia was his translator and an excellent communicator. Leopoldo and his wife even did our laundry for us when we arrived which was very kind! There were a few things left for us for breakfast and the apartment has everything needed for a short and comfortable stay. The bed was very comfy. There is an elevator as well which is handy if you have luggage. The only slight issue we experienced is that the flush in the toilet took some time to refill and the water heater was slow so showers were often very cold. Our overall stay however was fantastic! The location was superb and the apartment ideal :)