Communicating with Enrica was an easy experience. We got clear directions to the apartment and she was very welcoming upon our arrival.
The apartment sits right next to the main train station, so the area is quite lively, if not a little "rough" looking. However, it's an extremely convenient place to start exploring the city or surrounding area (we recommend a train to Salerno followed by a ferry to Positano. WELL worth it.)
The apartment is spacious and clean. There's a double bed in the bedroom and a couch/bed in the living area. Washing machine and dishwasher in the kitchen. 2 patios to hang clothes to dry. Wifi worked great and all the plumbing worked great. Overall, great host and great apartment.