I would say Enrico and Lilliana take care of you like family, but I'm not sure family ever treated us this well :) They are fantastic, warm people and really seem to love hosting and taking care of guests. Our kids loved them and we felt so comfortable during our stay. Superhosts, definitely!
The apartment is specious and cozy. Very clean and has everything our family needed. All the sights of Naples are walking distance, and public transport (funicular and metro) are very close by for trips up to Vomero or south to Pompeii and Vesuvius. Highly recommended! There is nowhere else we'd stay if we return to Napoli! Bellisima!