Toni is a very nice guy, cheerful, and he was very helpful. His English is very good. The place is in the very center and the internal design is beautiful. Me and my wife stayed only one night. There were two uncomfortable things about the place. First, the AC did not cool the room very well. With the high level of humidity in Napoli we could not sleep well. Second, the boiler was not working properly as it was hard to manage the hot and cold water in the bathroom.