Claudio was great! He was incredibly friendly and lives next door so was available if needed. Check in was a bit tricky as finding your way through Naples can be tough. The apartment was very spacious and clean, the WiFi was available and worked best in the downstairs area. The bed was comfortable and there was a TV if needed with cable service. Claudio was easy to contact, the apartment was as great as pictured and he even let us leave our bags in his foyer while we ran around on our last day. The apartment is in the city center with lots of shops and close to the metro. I would recommend staying with Claudio.