We stayed here during a VERY HOT summer. The apartment was ready for us, even though we were early, and it was all air conditioned. We had a slight problem with the front door and soon after we messaged them they came to help us fix the problem!
They also were very helpful in telling us which bus/train to take to get to where we wanted. It was very easy for us to get to Pompei thanks to their directions.
House was very clean and they had coffee and breakfast items for us if we wanted them. The water pressure in the shower was great and the water heated up quickly!