Alessandro is a super, super host. Contact from the booking onwards was instantaneous and Alessandro was super helpful throughout. My wife and I stayed for a month so having Alessandro on hand was really useful and he was fantastic throughout; we can't praise him highly enough. He got tickets for the opera for us prior to the stay and also a ticket for me to see Napoli v Ajax in the Champions League. He gave good advice on restaurants and places to visit and also advised us on good transport options. When we arrived at the apartment, he provided us with bottles of wine and a range of juices, fruit and other breakfast delicacies (so much so there was still plenty left after the month's stay!). A couple of weeks into our stay a bottle of prosecco appeared and a special Neapolitan cake. He organised a cleaner to come in once a week (extra charge) which kept the apartment spotless but also meant that towels and bedding were changed on a regular basis. As many others have commented the apartment is much bigger than it looks on the website, it is actually enormous! It is clean and has everything you need in terms of living and entertainment (Netflix is great for those days when you've been out sightseeing all day and just want to curl up in front of the TV). There was also a regular supply of toilet rolls! Location wise it could not be better; it is 5 minutes from the Duomo, 10 minutes from the National Archaeology Museum, 15 minutes from the rail station, and 10 minutes from a metro station. You are in the heart of the old town. There are plenty of restaurants, cafes, bars and supermarkets nearby. It is also very safe; the main entrance leads to a courtyard for the building and then two further doors to the apartment. I can thoroughly recommend Alessandro's; the whole experience was wonderful and look forward to returning.