We stayed here for one night on our honeymoon to Italy and had a great time. We were greeted by Stefania (sp?), who was very helpful in helping us carry some of our luggage to the second floor to our room, since the elevator was not working. She was also very attentive in giving us advice on where to eat and what ferries to catch on our next leg of our trip to the Amalfi Coast. Stefania then showed us the Garden View room, which was a very big room. The internet was fast and the AC was cold. There were large windows with glass doors and solid shutters if you wanted more privacy. There was also white curtains which let in more light but allowed us to stay private. You make your breakfast order when you check in, which is served on the shared balcony the next morning at a time of your choosing. We later met Roberto who was just as helpful, and let us store our luggage for a few hours while we walked around Naples. The area is convenient for walking to the main shopping avenue of Via Toledo and busy at night since there is a bar nearby. We would definitely stay here again.