The apartment is very cute and comfortable, especially the beds. The nooks by the windows are great for reading or journaling. E mostly communicated with Clementina in person and Ivan by message, and they were helpful and nice. They gave us advice for where to get great pizza. We would happily stay there again.
Just some accessibility notes: no elevator, apartment is on the second floor, and the beds are in a loft up a staircase. In general, Naples may be a bit rough if you have mobility concerns. My wife sprained her ankle, and compression socks were a life saver —you may want to bring a pair.