We never met our house but she tried her best to keep in contact with us to make sure we got there. We had no phone so we could only communicate through WiFi which was difficult, but our fault!
Her place is RIGHT in the tourist-y heart of Napoli. That being said, it was very very crowded and busy. Her apt is located at the very top of a tall building with no elevator, so you will surely work off those delicious pastries! There are so many good pastry shops near here! And she is right across the street from the best pizza place in Italy! We arrived 30 minutes early and there was already a line forming! Worth it for sure.
Our stay was fine, only one night. The room itself was spacious, with a small kitchen and very tiny bathroom..I would say this room is not for larger people due to the bathroom.
The most important thing was that the room was clean, and it was.
If you are driving a car, don't even attempt to find parking near her place. We spent two hours circling through tiny streets and fighting crowds. Nooooo thanks! Find an official parking lot or space if you have a car and walk the 15/20 minutes to the place!
You will enjoy it.