Everything was fantastic and exceeded my expectations -- from the friendly check-in process with her father, to the cleanliness and amenities of the room as well as the overall location. It was an uncomparable deal, only downside is the multiple set of stairs you need to climb to her apartment, but it provides a great view so can't really complain! Roberta was always very helpful and communicative. Would return to Naples and definitely stay here again without any hesitation, 5 stars all around!