Highly recommend! They are very professional and the apartment was recently refurbished and very nice (and very clean), with all the things you may need, even in the kitchen. This is one of the nicest places we've stayed in our time in Italy. There's a front desk reception area which makes checking in easier (you can also leave your luggage there if you are hanging around the city after checking out). The entrance / stairs going up to the place is a little sketch, but don't be too alarmed - it's very nice once you get inside the residence. I don't think there's an elevator, but it's only 1 floor up! I believe there are other apartments which you may get when you book with them, but I stayed in the one with the piano (pictured in the listing) which was very nice. The other units may be a little smaller but the overall furnishings are similar and of the same quality. Location wise It's 10 min walking from Municipio station, which is only 2 stops away from the central Naples station (which can get you to Sorrento, Rome, etc.).