Italo was very welcoming. He met us upon arrival to pass us the keys and shown us around the room to tell us how things operate. The room looks exactly as shown in the pictures and it's clean and tidy. Neccessities were provided. Location is near Piazza Cavour, attractions sites and you can find good food around the neighbourhood. We gave it 4 stars because hot water shower was only sufficient for 2 person to have quick shower, it operates on hot water tank. Regardless, everything was easy with Italo and our stay was pleasant.