The hosts were very friendly and helpful, they reacted really quickly when anything happened. However the place was not 100% what we expected it to be from the description and photos. The street is really noisy all night long (flat is not really noise-isolated) and we menaged to sleep only with ear plugs. Also disadvantage is lack of wi-fi in the nightime (about after 11pm) and leaking AC. Also there is not really "heating" at the place - no radiators whatsoever and the AC turned on highest temperature did not blew with warm air, just cold (we tried to dry our shoes after rains). Generally place is really pleasantly arranged and it was nice to be there and absorb real vibe of Quarteri Spagnioli.