Our experience here was great! We were arriving by train and Gabriella told us which metro line to take and which stop to get off. It was a little walk, and we used our gps to guide us right to the door. Gabriella's son met us. We were early so we wanted to just drop off our bags, but Pino said the apartment was ready and we could check in. Pino gave us much information on what to see and how to get there. I was able to connect to the WiFi but we had a portable one which we used instead. The apartment was very clean, and there was a variety of snacks there for us. The washing machine was a plus, since it was very hot and we needed to change clothes more than we had planned. The rooftop terrace was great for drying clothes, and had a beautiful view, and a table and chairs, if you wanted to spend some time there. The spiral staircase was narrow, but we managed fine.
There are about 17 steps to get to the elevator, but we only had carry-on luggage and Pino helped. The location was perfect for us. We had no trouble getting to the metro and the funiculare, a short walk for both. I would stay there again!