Giovanni was very nice, quick and responsive to our questions!
Angela was a delight: Extremely welcoming and funny (in Italian of course, but we caught her drift, or... think we did, most of the time at least, when she played and told a couple of "scherzi" on us) and helpful!
We could store our luggage even after checkout in the hallway and receive it from Angela in the evening!

The room is cosy and clean and has everything one could need to have a most pleasant stay in Naples. It is also conveniently close to the central train station and the bus station where you can hop off and on the airport bus (ALIBUS) .