Monica is a fantastic host. She was attentive and always checking in via Whatsapp to make sure we had everything we needed. The apartment is on the fourth floor, and the stair steps are a bit steep, but it is exactly as in the pictures and has AC in both rooms and the living room. The kitchen is equipped and she left tons of snacks and food for us to take. She provided a complete guide of Naples and even offered to call cabs or give a tour herself. Overall, a fantastic experience. We will definitely return.