As others have said, Francesco was very nice and met us at the train station. The apartment was literally next to the train station, which is good (easy transportation) and sort of bad (the area can get a little scary for some) at the same time. The apartment was HUGE and the beds were very comfortable, although it did get kind of cold at night in some of the rooms. The showers were clean and water was very hot and strong. The provided breakfast was a good touch as well. Overall, a pretty good stay!