Though I didn't get to meet Luigi, Silvia was such a kind-hearted soul. We were in constant communication throughout the check-in process, she was incredibly willing to help and accommodating to us when it came to check-in and check-out times.
The place is very well located, in a trendy area surrounded by great food options, a short walk to shopping and sights, and a short metro ride to the train station, with the metro less than a minute walk away.
Everything is spotless and clean, the apartment was stocked with fruits and biscuits that Silvia had us take along when we left for Pompeii. The apartment's balcony is a lovely place to sit on in the morning and at night, the amenities are great, the bed is comfortable and the bathroom really nice.
Silvia treated me as well as a mother would, and I cannot recommend her place enough!