Had a great stay here.
The apartment was simply furnished but comfortable and light, airy, clean and uncluttered.
It was very peaceful and we slept soundly each night on the comfy bed.
We didn’t need to use the air conditioner at all during our stay in October but did open the large window overlooking the old church to stop the place getting too stuffy in the early evening. A ceiling fan might be a good addition.
We also didn’t cook at all during our stay but the kitchen looked reasonably equipped for making simple meals.
The WiFi worked well for our whole stay.
The shower was nice and hot and water pressure was good.
The bathroom is a little awkward to use/maneuver - especially for anyone tall or with mobility issues - but this was really the only minor negative with the apartment.
The location was good - on a quite back street - a simple 20min walk from the central train station and 20min walk from the high speed passenger ferry terminal for Capri/Ischia/Procida. The airport bus stop at the car ferry terminal is also just a convenient 10-15min walk away.
Best of all is the proximity to the sights of historic district and all the bars and restaurants on Tribunali and San Biagio Dei Librai. You are an atmospheric 10min walk through the medieval alleys to some of the best pizza joints in the world (Sorbillo, L’Antica Pizzeria da Michele etc).
Communication with Pina was clear and straightforward. Self check-in was very convenient and much appreciated as we arrived late in Naples due to a delay to our flight. As others have mentioned, get the correct directions from Pina before you arrive - don’t rely on those provided by Airbnb.
With our late check-in we didn’t get to meet Pina in person. Our stay went so smoothly we didn’t need to contact Pina again so our time felt a little impersonal.... but for any guests unfamiliar with the city I think a simple ‘welcome’ pack/guide with map would be helpful - listing the best places to see and personal recommendations for eating and drinking and some info about the ferries and airport bus etc. Naples isn’t as geared up for tourism as many other European cities so some tips and inside knowledge to let guests hit the ground running would be a real bonus.
Another tip would be to familiarize yourself with the keys before you go out for the first time as they require a ‘knack’ to use - you’ll get used to it after a few times.
I would definitely stay here again when I return to Naples and wouldn’t hesitate to recommend it to anyone looking for a simple, quiet, comfortable base in heart of the city.