Everything was great. Claudio was very helpful and offered us a private driver to pick us up from the airport at a reasonable price.
The location was one of the big advantages - right in the center close to Teatro San Carlo and very easy to go to the port (15 minutes walk). Via Toledo is full of bars and restaurants and right across the street there is the Funicolare that takes you up to the castle where you can enjoy an amazing view of Napoli and the bay.
The room was clean and had everything we needed including a coffee machine, glasses, a fridge and a safe, even a bottle of wine as a welcome present which was very nice. The air conditioning which was very much needed after walking in the heat the whole day was great to have. We hope to come back again soon!