Salvatore was very responsive and welcomed us very nicely to his apartment. He even provided umbrellas that came in handy in the November rain. The apartment is very clean and well organized. There is an elevator, which is not obvious in the historic center of Naples, but for those who have claustrophobia, it is on a very high up first floor. Also, there is a long corridor to walk inside the building before you reach the apartment. The apartment is great for a couple, and well equipped for everything you need to cook. The bed is very soft, so if you like a firm bed this may not be ideal. While Salvatore is very nice and responsive there is a language barrier, and we would probably have found it easier to communicate if we knew Italian...