Excellent service, location, and apartment! Overall highly recommended if you need to visit Naples and want to do a day trip to Capri. Service I contacted Rossana the night before for availability and she was very responsive and made sure that I got from the airport to her beautiful apartment by talking to the taxi driver for me. Rossana had left in the fridge for me water bottles and little snacks to eat. The apartment was perfectly clean and very organized. I felt like I was in a hotel with all the amenities she provided. On my departure, Rossana called the local taxi company and arranged for a taxi to pick me up at 5am the next day for my early flight. Very helpful as I do not speak Italian. Location The apartment is very quaintly located on the end of a quiet street directly across from the Castello. There are lots of restaurants, shops, and cafes to choose from all within less than a 3 minute walk. I was able to make my way to the metro system in less than 5 minutes which can take you to anywhere in Naples including the train station and the Port (to go to Capri or any of the islands). I felt very safe in the area as there were always people outside walking the streets just half a block away. The Apartment You walk off the street into the front patio where you are met with a very solid and sturdy door. Upon entering, all I can say is wow just wow! Rossana has really put a lot of thought into making this your home away from home. First off there is a wood burning stove in the apartment which is easy to use and is a nice touch after having a long day exploring the city to come home, put your feet up on the couch and warm up to a fire. Not only is it easy to start, but Rossana has also made sure you are very safe in the apartment with a fire extinguisher and first aid kit both located in the kitchen. I mean really I have never been to such a well thought out rental before. The living room is a nice size and the pullout couch looks like it could hold 2-3 people easily. There is a TV with local channels (not that you will be watching TV on vacation). The bed room has a closet to hang your clothes, an iron and board, as well as a multi prong charging adapter just in case you didn't bring one. The bed is comfortable. I sleep warm and left the windows open for a nice breeze; however, Rossana left extra blankets and a space heater in the closet just in case a guest would be cold. The bathroom is small but very functional. There is a full size stand up shower and a washing machine located in the bathroom. All the expected amenities including a hair...