Marcello was very helpful getting us settled in with our 17-month-old daughter, including setting up a crib for her. He greeted us at arrival, and helped organize a taxi to the train station when we departed. It is worth noting that it is quite a walk into the center, but we actually enjoyed those walks. There is also a taxi stand just up the road next to a couple of large hotels, so catching a cab was easy when desired. Loved the apartment, and would certainly stay here again.