Valentina was very friendly and she gave us very detailed directions to the apartment, and Marco booked is a taxi to the airport. The area is in the "centro storico", and is ideal to visit Naples. The metro station is near and it was easy to get to the central station to the "circumvesuviana" railway which brings to Ercolano, Pompeii, Sorrento. There are plenty of good restaurants and pizzerie nearby and it is fairly safe even at night time and with kids. There are lots of steps up, but that's part of the character ( better to have small bags than big suitcases though).