We enjoyed our stay here!
Check-in: Annalisa wasn't available to meet us, but her neighbour checked us in. There were detailed guidelines and tips awaiting us in the apartment, which was useful. Annalisa was also readily available over the phone in case we needed anything.
Location: Excellent - right off the harbour, which was very useful for us as we had a day trip to Capri planned. A 10-15 minute walk from the Napoli Centrale station. The apartment is on the 4th floor, but there is a lift available so we didn't have to haul our luggage up. Lots of restaurants and shops situated close by.
Home: Very clean. Well-lit. Comfortable bed and good hot water supply. Good wifi connectivity. Would highly recommend it for families travelling with young children, as they have a spacious loft meant just for kids that is well stocked with toys, etc.
Would recommend staying here if you're planning on visiting Naples!