Nella was amazing, she had a lot of great recommendations for us (Pellone pizza was the best we had in Naples!), explained everything around the flat and was always available for any questions.
Her place has spectacular view we enjoyed very much, comfy bed and kitchen with all necessary tools. Shower was little tricky but since it's 15th floor, you'd expect few seconds of delay for hot water to come through, so we didn't mind. When it comes to the building, there was security/doorkeeper during the week and locked gate during weekend. We really loved spaciousness and calmness of the location when compared to the busy rest of Naples, so coming home always felt great.
During our stay, the building had problems resulting loss of heating for the whole floor, Nella quickly arranged new accomodations for us, even walked with us there. We are very grateful for clear communication and care regarding this situation, we couln't have wished for a better host!