Mirko was very nice and helpful. He helped us carry our luggage up the stairs, offered to call us a cab, and gave us excellent recommendations on places to go and eat (we had the best pasta based on his recommendation!) We had nothing to do the next morning and Mirko told us to take our time, which was nice. The room was very clean and comfortable. The apartment itself is in a great location- we walked everywhere. The private bathroom is down the hallway, which didn't bother us at all, but something to be aware of. There was also no breakfast, but we were stuffed from the pasta the night before so it wasn't a big deal.