Eli was great at communicating through email - quick responses to questions asked and certainly helpful.
The location of the apartment is interesting: massive positive is that it is close to the airport/ferry and main square as well as restaurants/cafes etc...I'd would say though that if you have never traveled previously in Europe- you may feel threatened by the area with the graffiti, dirt and noise (not sure if the whole of Naples is like this?) we knew just to go with the 'vibe'. We gathered that it was known as the student area.
The apartment itself is gorgeous. We were quite comfortable and it was clean.