Antonio was great until we had issues. Then he suddenly changed from helpful to defensive of a criminal who entered our space. A guest staying in the other room picked the lock in middle of the night and entered our room (naked & only wearing a towel). He was attempting to steal belongings from the nightstand while I was asleep. I woke up and chased him from the room. He ran and locked himself in his room and then fled the entire place an hour later when I went to use the bathroom.
I did not call the police since no one was hurt and nothing stolen (even though he tried). Airbnb assured they were investigating but I feel brushed off by both them and the host. The host seemed more concerned about not refunding me for the night I didn’t stay and trying to defend the other guest. His lack of proper care surrounding the incident almost made me feel like it was organized crime. Though the only single reason I feel it is wasn’t was because the dude was naked. If it was organized he likely would have stolen things while we weren’t there.