Giada was so communicative! She responded extremely fast to any inquiry I had prior to our trip to Italy. She even greeted us two blocks down because we couldn’t find parking to get to the loft (a lot of traffic and a huge loop to get back to the loft after we accidentally passed it) and even helped us bring our bags upstairs! She’s very strong! The apartment is on a second floor of an older building in the center if Naples. No elevator and we didn’t pack light but that was not an issue for us as the place and location was well worth it. The location was amazing as we walked everywhere from there. The loft was immaculate and very comfortable. It’s stylish and newly remodeled but had some old style to it as well. We loved those aged shutters! Very nicely decorated. The balcony was perfect to have a glass of wine in and enjoy the quiet of the night after a few hours of walking. She gave us great dinner recommendations and what to do in the short day we were in Naples. And my dad and his wife had a lovely dinner just downstairs right next to the building entrance. We will definitely be staying here again when we come back. And wished we would have stayed an extra night! Definitely recommend this place. We loved it! Thank you so much for all your help, Giada!