Fabiana is SO sweet so this review is not a reflection on her at all but solely off the listing itself. To enter (at night) there's a door to unlock which brings you in to a larger parking lot shared area (I loved this, felt very safe). Theres then a next gate door with a lock. The actual door to the loft is not to be locked which I didn't like at all. You have to slam it shut and when showing us how to, the door got stuck! We eventually got it open but that made me nervous it would happen to us upon returning late at night without being able to get in touch with anyone! Wifi works. Hot water has a switch that must be on for well over 10 minutes prior to a shower or else it will be cold- learned that lesson a few times! The window above the AC unit was broken and stayed open, Fabiana said she would try to come back with someone to fix it but unfortunately never did. We kept the fan on because we could not sleep in that heat in the middle of august, the unit leaked numerous bowls worth and a few towels. Even while off, we had to keep bowls and towels down and clean it out and dry them. Location was cool, felt very safe. I wanted to be near the port and we were. Fabiana is very good with communication, recommendations, answers any and all questions! Really enjoyed her, however just the door and AC unit need to fixed.