Positives:
The apartment is in a great location. The key box access means you're not restricted to specific check-in hours. It feels safe and secure. The wifi and air-conditioning work great. The bed is really comfy too. Francesco was quick to respond to messages and was really helpful with local information.
Negatives:
The key box is too high on the wall if you are less than 1.65m tall.
There was a strong smell of cigarettes when I entered the apartment, which made all my stuff smell of cigarette smoke.
The kitchen area is quite basic: plenty of plates, forks and spoons, but no bowls, teaspoons, knives. There was no cooking oil, salt or pepper. And no tea towel or drainer for washed dishes.
The shower head sprays water in all directions (including out of the back of the hose), apart from where you actually want it. The only complimentary toiletries were a few sachets of shampoo.