Alessandro's brother looked after us as he was away which was fine as he was very accommodating and lived next door. Whatever we needed to ask it was never an issue for him. Property is in a typical for Naples, old building with character and charm. Basic but clean. Wifi was great in all rooms. If you are looking for luxury and being in the heart of things with lots of space for a larger group, this is not for you, but if you don't mind some walking to get to things and a quirky little apartment with all your basics and a great price then you won't be disappointed. Only 15 minute walk to the harbour and a 20 minute walk to the train, which was fine for us. I will say, bear in mind the MANY stairs if you have mobility issues. Overall a great stay!