Carmen is a warm and generous host. And really flexible with check in and check out times, which we appreciated. The flat itself is nice — it gets great natural light and was comfortable and large. We had a few issues with delays in communication during check-in, due to a problem with the Airbnb app. The apartment is nice but the building (i.e. lift and shared amenities) are old and dark — but this seems to be the norm in Naples. There was a tiny bit of mould in the flat but other than that it was bright and clean. Carmen and Giordano provided clear guidance on how to get from the airport and an excellent, extensive list of recommendations for restaurants and sights. Overall, would recommend this place — great location and nice hosts.