Antonio was very accommodating, even when I changed the arrival time about three times. His housekeeper is super nice, and the place is extremely clean! The bed is very comfy. The AC was amazing after hot August days in Napoli. Everything worked as promised. The location was ideal since it was close to the train station(about 2 min) and easy to walk downtown (about 25 min), although the area around the train is probably unsafe, especially late at night - of course this is similar to any large city and Napoli itself isn’t the cleanest/safest city. Nothing will happen if you are conscious of your surroundings :-) The area around did not reflect the room, though, and this room overlooks a courtyard, so there was no noise at night.