The apartment is exactly like the pictures : clean, spacious, luminous... The location is perfect to explore the city. The air conditioning is working very well (the apartment is getting cold in few minutes, which is perfect during summer). We haven't met Brunella, but her sister's Gabriella who lives just next door, and who is very nice. It's really easy to communicate with them, they always answer quickly. The only thing which can be improve is the Wifi, because the signal is very low, the Internet is quite slow and it's hard to get a signal in an other room than the living room. But I would definitely stay again at this place if i come back to Napoli!