I did not meet Stefania personally, but my husband did and said she is very nice and kind. The ad is very accurate and the apartment is like you see it in the pics. The house has everything you need and it is very clean. The neighborhood is right down-town, very vivacious and extremely interesting. The breakfast was simple: bread, butter and jam + coffee/tea/ juice or milk. There were not fresh baked products, but it had everything you need to start a day in Naples.