Valentina was very helpful and easy to get in touch with throughout the stay. The place is well located, easy 20 minutes walk from city centre. The walk towards the city is very steep downhill which is not a problem with sneakers. The walk back is hard work but you can always take the funiculare which has a stop about 5 minutes from the front door. The place was clean and comfortable with everything as advertised. The bathroom is small but perfectly functional. It is nice and cool indoors which was a welcome break from the heat (as we visited in June). There is also a fan and space heater for other seasons. Overall highly recommend. The vomero area is very nice with stunning views and alleys but be prepared for a good climb!