Basically, everything was very nice. The flat is small but cozy, there is a nice balcony, the bathroom is tiny but the water is hot. What completely ruined the stay for me was the heating - the flat was very, very cold, the floor tiles felt like ice, and the only source of heat was a laughably inadequate 1200W electric infrared heater, which is incapable of heating up a bathroom, let alone the whole flat. So, think twice before coming during the colder months, or bring your skiing outfit. I am sorry that I can't give a better review - Italo was very nice, he met us in person, was very polite. As I've said, everything was okay, but the one problem was so serious that it ruined everything else - I've left Napoli with a fever and a ruined holiday.