I didn't meet Maica in person, but when I arrived her friend Diana was there to give me access to the apartment and offered me advice about the city, etc.
Maica was very quick to respond and help with anything I needed.
The apartment is nice and similar to the photos shown.
My stay was brief. The location is good for a short stay as it is quite close to Napoli centrale (the main train station) from where you can catch a bus to the Napoli airport.