The whole encounter was unnerving from start to finish. The check in was difficult as Salvatore's accomplice couldn't speak English well and introduced us to random charges. The cleaning fee was unexpected and that was 35 euros robbed from us immediately. The apartment wasn't set up well and basic hygiene products weren't present. There was no safe place for the kettle and the bathroom was cramped into a small place. On the day of checkout, we had a miniscule 5 minute warning that police were coming to check our documents. This again was stressful as it was conveyed that we were at fault. The police arrived with one of Salvatores friends and banged on the door. They were rude and unhelpful and it was a shock seeing a normal civilian accompanying a police officer.