Elisabetta was easy to get a hold of and was very responsive to my questions even before my arrival. When we got to the apartment we were blown away. The flat is super cute, modern and clean and above his fantastic wine bar downstairs (that she recommended and we ended up spending most of the night down there!). We felt very safe in the area and it was close to the train station. she also helped us to locate a ride at the last minute for our trip to the amalfi coast and left us some maps as well. If you go to Naples I highly recommended booking with Elisabetta. Very friendly, helpful and professional. We will be back! :)