Claudia made contact before we arrived and also was available to help with driver directions until we reached the apartment. She was also helpful in providing us with info for our stay. The apartment was lovely with amazing views across the city from the roof top garden. It is exactly as it looks in all the pictures. The location was very good for getting to the station and the port and also very local to many of the highly recommended Pizza restaurants. We had everything we needed and were very comfortable. I would love to visit Naples and stay here again.