Valeria is quite nice. The apartment looks brand new, it is spacious and very comfortable. There is a place to park your car for free nearby, we really needed that so it was great. The only downside is that the place is really far from Naples center… so be mindful of that.
Unfortunately, we had a bad experience for two reasons: check in communication and no internet.
I believe according to previous reviews that this was simply very bad luck, but I’ll give details because I try to stay as honest as possible.
We had really good communication prior to check in… she asked multiple times, I updated her on our ETA… however we arrived on the dot of my communicated time but no one was there :( we waited for 25 minutes outside in the heat and direct sunlight and I had to call twice until someone came to check us in.
When we got settled there was no internet. She said someone checked before we got there but not sure what happened… she sent a person to verify and indeed, it wasn’t working. For some reason we lost contact with her for a while and she replied back saying a technician could come but only the next day. Which ended up happening so we’re thankful for her still fixing it. We had made the decision to move to another airbnb at that point just in case and she was nice and understanding about it.
I don’t think this will happen again… but it’s been our experience.
Thank you Valeria and all the best luck for the following stays that I’m sure will be wonderful :)