Luisa was welcoming but spoke little english so it would have been nice for her son to be there to properly explain everything. Although, when he was home he came by. The place was beautiful, very spacious and nice. It was clean and fully stocked with cutlery and kitchen supplies. Although, the listing did say breakfast was included but this consisted of a few cookies and some left over cold coffee in the fridge. Which was fine because we prefer to eat out anyways, but important to note for people who are looking to save money by having breakfast included. We had enough towels and pillows for our stay. It was a nice central location but surrounded by very busy and narrow streets so kind of chaotic. The city was kind of gritty but the location was a ten minute walk close to the water which was nice. We did a day trip to procida which i would recommend and I hear the other surrounding islands are beautiful as well. The location is close to restaurants, shopping, the main center, castles and the water so overall a good location. Really the only problem we had was getting up to the building and properly communicating with luisa. When we first arrived, we couldn't find the building then once we found it we discovered it was an apartment building and luisa had not given us a room number or any way of discovering the room number and floor. Luckily when we got there, there was a man out front that knew which room she was in. She lived in a really nice building but there are a lot of stairs to walk up and the elevator costs 10 cents per ride which we didn't always have in change. Luisa's son was the only one who spoke english and he wasn't always available to talk so when we had questions or needed an extra blanket there wasn't anybody to help. As well, the add did say breakfast was included but this consisted of some crackers, cookies and cold coffee in the fridge. Which was okay with us because we prefer to eag out anyways. But for those who are selecting places to save money on breakfast, this is not the best place. Overall though, the place was very comfortable and super nice and beautiful. Luisa, although she didn't speak english, was very good about responding to my messages and questions promptly. I never needed to worry whether or not she would respond. She was very welcoming and friendly despite the language barrior. We had privacy and our own room with an apartment-like door seperate door from hers. And Luisa offered to hold our bags after we checked out so that was very helpful as we still had almost a full day left in Naples before our train. Right down the road from her place was a line of taxis to get to our train. For day-to-day though, everything you needed was walking distance.