Confusing instructions on arriving, after entering the apartment we noticed hair on the floor and stains on towels. We figured whatever we’ll deal. We use the bathroom and water started to sprinkle on us. The second of us used it and it literally started to rain on us, and did not stop. We alerted the host and the water then started to flood down the stairs. I was yelled at and told it was fine & not a problem. I sent pictures and finally a repairman was sent. The host told me I must be drunk for not enjoying his place. I told him I no longer wanted to stay nor felt comfortable , he told me to cancel so I did. He continued to yell at me through the app.