Giovanna was absolutely super accommodating, caring, and helpful! Not only did she meet us for a late check- in but she also held on to our bags so we could continue exploring the city after check out. She also provided us with a list of all the attractions to see in Napoli with prices and time to spend at each one. She also had "Snowflake" desserts waiting for us, and my goodness they tasted heavenly! She even ordered more for us when we asked her where we could buy them. The location was perfectly centered so we could walk to any attraction/ restaurant we wanted, and the space was super clean and well maintained. I slept on the pull out couch - best sleep I had all week. There are two separate heating systems (one in the bedroom and one in the living room/ pull out couch), which I appreciated because I like the room a lot warmer than my friends. Overall I would 100% stay in Giovanna's Airbnb again! Definitely stay here!