We stayed for 4 days in Naples, and the hotel is great, clean room with air conditioning. The kitchen and bathroom are well maintained. Close to Naples train station so very convenient when you want to visit other cities, but unfortunately the area is not very safe, that's something you need to know! Regarding the reception, it wasn’t really warm and communication is quite complicated when you don’t speak Italian. But he always responds when we need something! Don't forget to bring your own shampoo, soap and food.