Everything that's in the description is there and functioned very well. To quote Ivano himself: "Naples is a loud but vivid and wonderful city." We had two marvelous weeks in his apartment, which is located on the top floor of an old palazzo. From the outside it looked a bit shabby, but inside everything is top-notch.
His apartment is located in the Spanish Quarter, which isn't the best neighborhood in Naples, but we never had the feeling that we were unsafe and there were a lot of nice, cozy restaurants around. The Via Toledo with shops of every size is within walking distance (not even five minutes away).
Ivano usually responded within ten minutes and always had a solution for whatever problem we encountered.