Zelda was very helpful leading up to the visit, and even gave us a lift from the train station when we arrived. The flat was in a very safe, nice area, and was close to lots of transport links. The flat itself was lovely! Very homely, and Zelda made us feel very welcome with little extras that many accommodations wouldn't think of or take the time to include.
We were very satisfied and happy, and loved staying in Naples with all the great stuff to see and do in the area.