The room is basic, but complete and spotless and in a very convenient neighborhood, close to the historic area, the Via Toledo shopping district, and many bars and restaurants. The many bars and restaurants part means it is as noisy at night as you would expect for such an area: if you're looking for a "quiet location" pick a different neighborhood. The historic nature of the building prohibits elevators and the room is four flights up, so also not a good pick if you have limited mobility. Neither the busy neighborhood nor the stairs was a problem for us at all, just might make it an unsuitable choice for some people. The mattress was very comfortable, and the compact washer did a surprisingly good job on my clothes. The AC cooled the room quickly during a very hot week. WiFi was strong and reliable. The bottle of wine left in the fridge was a very welcome touch after a long day of travel! Cristina was prompt and communicative, with such excellent English that at first I thought she was British. She made our arrival easier by meeting us at an easy to find shop nearby and escorting us to the apartment. I would absolutely stay here again if i return to Naples.