The apartment is a lovely design and comfortable to stay in. However, given how beautifully designed it is, the maintenance and customer care is not there. Kitchen could have been cleaner, did not have light and there were, yes, only 2 forks, 3 knives and a few spoons. I kid you not. And the bathroom upstairs only had a lamp - mood lighting for makeup and shaving. There were several bulbs missing and for 24 hours we had no hot water. The shower has no rim so the water does not drain fast enough so there was a flood going into the bedroom. Then you have to mop it. We did not meet the owner but he should hire a professional agency if he is unwilling to manage these things himself. We met his lovely mother who helped with the hot water but I think these are things that should checked and reviewed. After 11 Airbnbs around the world, this is at the bottom of the list for best service and expected amenities.