Our stay in Naples was 4 star. The following is a true review of the place and of the host.
We travelled with a little baby so please keep that in mind while reading the review. We had to get our own travel cot to make sure the baby is catered for.
The pros first:
1. The location of the apartment is very nice and central. Its close to the port (7-10 mins walk) and close to the metro station (5-7 mins walk). Most of the places are at a walking distance of 15-25 minutes so that is a big plus point. Its near the port so if you want to do a day trip to anywhere like Capri etc by ferry its a no brainer.
2. The access to building is through a key-code and same for the apartment so that saves a hassle for carrying around the keys and safe keeping.
3. The building has a lift so access is pretty easy to the apartment (Although to access the lift there are 3 steps so not totally step free access)
4. The building and apartment is safe and secure
5. The host is really nice and responsive. He gave us some very nice food recommendations which were truly amazing.
6. The place was newly renovated and very clean, especially the bathroom was very clean with new fittings and a spacious shower cabin.
7. The internet is high speed and works perfectly although the TV was extremely slow in evening loading songs on youtube so we didn’t bother using it much.
8. The bedding was nice and warm with a good quality spare duvet provided.
9. The sofa does become a bed but its not listed as an extra bed and we didn’t use it either so no comment on the comfort levels of that. But it is very comfortable to sit on and have your morning coffee.
The cons:
1. The building was hard to find as the listing does not show outside of the building but easiest to understand is that it is directly behind the mercure hotel.
2. The apartment is not double glazed and hence the noise levels are exceptionally high especially during the rush hours as beeping and banging on the road is very common and apartment window is massive and faces the main road
3. The heating system was down and it was not the host’s fault so not a downside technically but bear in mind that most EU countries are and will be facing gas shortages and rationing during peak winters hence the heating system didn’t work. The Inverter AC provided some heat but due to the large room size and marble flooring it did not maintain the warmth especially for us as the baby got cold quick.
4. Check out time is a bit early, for us it was downside since we were travelling with a baby and it requires a long time to get everything ready. Though the host allowed us another half hour on top so thanks to him for that.
Overall for us it was a 4 star experience. My recommendation will be that for couples without children or solo travellers its a perfect place especially if you don’t mind noise in the morning or have ear plugs with you. For families its not much recommended especially in winters given the heating situation but I suppose in summers it would be much better since the AC is great. Again the host doesn’t list it as a family suitable place so staying with children is entirely your own choice.