The neighborhood is awful with very noisy and bad behaved neighbors. The walls of the apartment are as thin as a paper, and as a result we could hear everything from the outside. We could not rest as our neighbors made noise and played music anytime they wanted, disrespecting everyone else in the building. The description “loft” is deceiving as you are just 2meters from the ground. The apartment is very far from the central station and the harbor making the location unideal, as Naples is not a small city and has very poor public transportation. I informed Claudio that I am going to cancel my booking, prior to my actual action, and I did not appreciate that he lied to me about the cancellation policy and that he suggested to return me my money outside Aibnb’s platform, stating that he contacted Airbnb and that the latter would not return the money to me so he would be the one that to refund the amount and thus asking me to return his favor by not writing a bad review. Unacceptable