Dario was AWESOME! We had to change our arrival time several times due to a delayed flight and he stayed in contact with us the entire time. He met us at the apartment, offered great traveler advice and even allowed us to use the apartment for extra time with no charge! Apartment itself is super cute and was well-stocked (he even left us pasta and bottled water as a welcome gift!). The only down-side is the super-tiny shower which was tricky to navigate, but hey... it's Europe! Highly recommended!