Fabrizio was welcoming and helped answer all of our questions. He gave us good recommendations for food. Our meal upon our late arrival was one of our favorites in Italy! The room was cleaned daily and breakfast was provided (one item and coffee at a nearby cafe). One thing that bothered us was the noise from the exterior, as the location is on a busy roundabout and the noise insulation from the old windows is pretty poor. They provided ear plugs to mitigate this.