Although we did not meet Francesca, we were greeted by her colleague Aldo who was an absolute pleasure! Our check-in time was scheduled for the late-afternoon, but my family and I were arriving in the city in the morning, Francesca & Aldo did their best to have the room ready early and allowed us to drop of our luggage, use the bathroom after our long journey, grab some water, and informed us about the local restaurants before they finished setting up our place. Aldo even gave us fresh juice before we went on our way. When Aldo found out that we would be leaving before their normal breakfast time, while we were gone he stocked the fridge with milk, juice, fruits, wine, and croissants, so that we had something to eat in the morning before we left! My family and I appreciated this very much and it saved us a lot of time. The neighbourhood seems a little unsafe and crowded at first, but there was nothing to be afraid of. I would not suggest coming back very late at night. The location is about a 5-7 minute walk to the train station, extremely convenient if you have a lot of luggage. Overall, we had a great experience at this airbnb and would recommend it to whoever else is planning to stay here!