Beatrice’s apartment was quaint and homey. The location is good and within walking distance of Naples center. The check in was smooth and she was very friendly. We enjoyed the complementary espresso and the home was very comfortable.
Despite this, my friend and I were very disappointed that one of the promised bedrooms was locked off, leaving us with only one bed. My friend had to sleep on the couch and although we contacted the host, she didn’t make any efforts to unlock the room. I felt that I had been mislead, as the main reason I booked this place was so my friend and I would each have a private room. It was listed as an “entire condominium” and even pictures two bedrooms but the host seemed confused when we had expected both rooms.
Additionally, the door locks (specifically the one the the main apartment door) was very difficult open and had not been previously explained. It took us a good 20 minutes to figure it out and when we tried to call the host, she promptly hung up. This could have been due to poor reception but I felt the door’s “tricks” could have been explained better.