Although this is listed as Francesco's place I only had any contact with Paula. She was helpful and friendly in all communication. Of several Airbnbs I stayed in during a recent trip this was my favourite. The apartment is warm and very cosy and friendly feeling with lots or really nice little touches. You can tell that someone (I suspect Paula) has spent a lot of thought and effort into getting everything just right. In the very nicest possible way, it feels just a little like staying at your grannies, it has that comfortable and comforting feeling. It's also pretty central. It's as well to note though that it's quite a hike up the stairs if you have heavy luggage. Strongly recommended.