The flat was clean and ideally located to explore Naples and surrounding areas. Easy to get to the old town, promenade and 20 minute walk to train station. I’d recommend getting on at Napoli Porta Nolana the stop before the main one where everyone gets on at Garibaldi. Giulia provided good local information on nearby food shops all a couple of minutes from the flat.
Upon arrival Giulia told us the lock for the bathroom was broken as well as the main TV being broken and could not be used. The air conditioning stopped working on our second day. We contacted Giulia who told us that it would work again soon, that it would be reset later that evening. The AC still didn’t work. The next day we asked for Giulia to arrange for the AC to be fixed which she confirmed. Unfortunately no one came to look at the AC. This meant my friend and I had 2 bad nights of sleep with it being hot and stuffy. It detracted from our entire stay in Naples. We asked again for help on how to sort the AC.
Eventually, after 2 days and 2 nights of no AC, Giulia arranged for a technician. It was fixed in 5 minutes via a manual reset. We were disappointed that this had not been fixed when we first asked and told it would be rectified. Without AC we had 2 poor nights of sleep and could not tolerate being in the flat during the days.
Overall, Giulia was polite, friendly and contactable, but the AC problems did marr our trip.