Elisabetta was by far the most responsive and best communicator I have encountered during my Airbnb stays. She is quick to answer and always offers great advice and information. Her apartment is in a great location - close to great pizza places, restaurants and historical spots. Wifi worked great. Great balcony that overlooks a vibrant part of Naples - fun to watch all that was going on. On that note, once the doors were closed it was amazing how quiet it got in the apartment. Apartment was clean, spacious and had all one would need for a short or longer stay. We felt comfortable walking all around the neighborhood both night and day.
Unfortunately, Elisabetta was unavailable for a tour of Pompeii and Herculaneum on the day we were visiting but she set us up with a colleague of hers, Carlo, who was amazing! We did a full day tour with him and I highly recommend arranging a tour with Elisabetta or a colleague of hers - they are top notch. While it was more expensive than we had wanted to dedicate spending on a tour, it was SO well worth the money having a private tour guide. It was such a relaxing day being able to have him guide us from place to place. And the knowledge imparted! From the moment he met us at the apartment until walking us back 8 hrs later, he continued to point out historical sites, art and architecture every step we took including the subway system (which is so clean and full of contemporary art - check it out if you can). The delicious cheap, local lunch we stopped at was another highlight!
I highly recommend Elisabetta's apartment for a stay in Naples and if you can, book her tour too! Hope to visit again and will seek her out for another stay.