Giuliana and Carlo were both helpful and excellent communicators leading up to our stay and while we were there. Giuliana responded quickly to any questions we had. She provided a thorough list of local restaurants and walking times to get there, which made it nice to narrow down options. The apartment is presented exactly as the pictures. The only negative was the bed and bedding. The mattress sinks a bit and the sheets are rough and pilling which made sleep difficult. The apartment is very close to lots of wonderful restaurants and shopping. We walked a lot to explore the area, but didn’t mind. The two times we took taxis back to the apartment, they had a hard time finding it until we showed them the directions on our maps. We did use the washer/dryer which worked great, shower is big and water is hot and the air conditioning works very quickly and efficiently. All in all, especially for the price, it was well worth the stay. Also, there are 2 locked areas you go through before entering the apartment. It was very nice to have that kind of security. Thank you for allowing us to stay!