Francesca is very nice and helpful. In my opinion, the appartement is okay for one or two nights, but be aware that the front door is directly at the street and as soon as you open it you're in the one and only room of the appartement. So in the night it is noisy (and I'm usually a good sleeper).
In the morning we didn't have warm water in the shower, so this might be something to be improved. If I had known this before, I wouldn't have booked this appartement. But overall it's been okay for one night.