We had a lovely stay in Naples and our room was perfect. Claudio was very helpful and welcoming; he gave us lots of recommendations about the city and was very contactable during our stay. The location is great as it's in the heart of the historic centre and the area has lots of character. The place was a little difficult to find initially as it's not obvious from the street; when you get to the right number there's an archway and you have to ring the buzzer beside the arch, which is not obvious as it's covered by a grating. We would definitely stay here again.