Francesco was very responsive and flexible and the location is great. The room was very clean and well done, the bathroom modern and nice. It is only a room, however, not an apartment. It is on the ground floor in the entry of a large, historic building — in a renovated garage space. So there are no windows, only the front door which allows light in. We were there only one night and it was comfortable but I would find it claustrophobic for a longer stay.