We felt incredibly welcome. We had a late check-in and Roberto was waiting for us and was very patient in explaining everything. Even when we had questions about the facilities, he was very attentive in taking care of things right away. The location is central to the Metro and a very walkable part of the city. Even though there was a lot of hustle and bustle outside, the B&B was a quiet oasis with constantly available food/snacks and A/C (it was >30C EVERYDAY). Really enjoyed our stay and highly recommended for anyone interested in a hip part of Napoli.