Roberto was awesome. He picked us up from the airport for free and drove us to the Airbnb location. We got locked out one evening because we couldn't figure out how to unlock the door (turn left twice and slightly pull before pushing a hard third left), and he was able to come in 30-40 minutes to open the door. Clean amenities and comfy big beds. Everything provided including a small kitchenette with some snacks and tea/coffee. Even some water bottles were provided. Location is close to the main Napoli Centrale station (8-10 min walk). Walking outside at night time is not recommended if you're by yourself!! Super sketchy. Overall good stay if you're in the area.