At arrival the apartment looked and smelled very clean. We were guided around the apartment and were awaited by complementary drinks and crisps. It is fully stocked with pots/pans, crockery, washing machine (detergent present), olive oil, pasta, sauce, still and sparkling water etc. The AC works perfectly, which is great during the hot summer. The smart TV is great for winding down in the evening. Communication was quick and helpful and location is simply amazing.
Overall, comfortable apartment but there are some things to consider. Personal preferences such as the pillows being too hard. But also problems such as the boiler running out of hot water quickly, I would say after about 10 minutes (leaving no hot water for a second person). Secondly, the wifi was unreliable and would often stop working suddenly, preventing internet traffic or watching Netflix via the TV (apparently there was maintenance going on). Moreover, the downstairs neighbours smoke and the smell sometimes penetrates into the apartment. It occurred a couple of times that they smoked outside the window while loudly listening to music/watching videos during the night. Although the apartment is located in an excellent area, relatively quiet yet close to the historic centre, the windows do not block out much sound. All noises from outside are easily heard. We did not mind much, but it is something to be aware of for light sleepers.