Giovanni and his wife were very helpful, answering quickly and providing anything we asked for. The apartment is especially well situated, in the middle of all the historic attractions as well as the bars, restaurants etc. The apartment was clean, it is dark - not much natural light (someone suggested its because of the Napolitan heat). The mattresses were very hard but they had just bought a soft bed cover as I was leaving so might be fine for the next guests. They also give breakfast cards that were great for the cafe in the square.