First and foremost, Nunzia and Salvator were incredibly helpful and responsive with their communication. They allowed us to meet early before check in and drop off our bags and Salvator was very kind and showed us how to get to the train station. Our biggest complaint was more with the area and Naples in general. The apartment was fine really, nothing amazing but fine, but it is in a really rough part of town. Honestly a lot of the city is really rough. Small things like a musty smell when you walked in and yellowed bedsheets could be improved on, but the reason we left early is we just didn't feel comfortable exploring the city on our own which is what we came to Europe to do. Summary is, Nunzia and Salvator are great and very helpful and the apartment is fine, just make sure to do more research than we did and make sure that Naples and this part of town specifically is really where you want to visit.