We have used Airbnb quite a few times, but Alex was by far the best host we have ever had: everything was just as advertised, he actually speaks English (unlike many hosts on here who think that google translate counts), and he lives next door and is pretty much always on call if there’s any problem or you need help with anything; he responded straight away to us every time. We’ll definitely try to book his place again when we come back to Naples, and hopefully have some time to enjoy a glass or two of limoncello with him next time.

And for anyone interested in more details…

When we arrived at the airport, Alex sent us a voice message through WhatsApp which helped our taxi driver easily find his way to the flat. Then Alex was there to meet us when the taxi dropped us off and helped us up to the flat with our luggage. The building has a lift too, which made life a lot easier.

The flat was small but very well equipped - perfect for two people, and had everything we needed: kitchen appliances, including a kettle and capsule espresso machine, a hair dryer, air conditioner+heater etc., and even some spare umbrellas. Everything worked and nothing was broken, which we sadly can’t say of everywhere we’ve stayed.

Our fridge had some milk, water and soda drinks in it, and we also had tea bags, fresh fruits and biscuits. The real highlight though was a bottle of homemade limoncello, made by Alex’s father, which went down a treat.

The flat was very quiet at night even though it was right at the heart of the Naples historic centre and close to all the main tourist attractions, bars, and food places. It’s also in a very safe, secure, gated area.

Other things Alex did for us included hiring a cleaner to clean the flat and refresh towels, bedding and everything on our third day (we stayed for 6 days in total), making calls to get tourist information for us, and booking us a taxi to the airport on our way back.

Full marks all round.