Brunella was very accommodating, and she even helped me arrange a taxi to the airport. Casa Toledo is in a cool location, right on via Toledo on the edge of the Spanish Quarter. Via Toledo and the Spanish Quarter feel like different worlds almost, which is kind of the epitome of Naples. The flat is right across the street from the Toledo metro stop (very convenient for touring Naples and even accessing transport to Pompeii/Herculaneum, especially if you get an artecard. PS--you should get an artecard.). There is some noise from the street and through the walls during the day, but it was pretty quiet at night. I felt safe staying here by myself and walking on Via Toledo at night.This place was the perfect size for me, but it would be a tight fit with more than one or two (especially in the kitchenette area), though there is sleeping room for four with the couches (note: you have to walk through the bedroom to access the kitchen and bathroom). I found the flat to be true to the description, and it was very clean except for the kitchen (nothing gross--some of the dishes weren't perfectly clean, but an easy fix). In my opinion, this flat is a great deal, and I would stay here again.