Communication with Olimpia before our stay was smooth, Olimpia's son was very easy to work with for check in and during our stay, he was kind, recommend local restaurants and was quick to reply to inquiries. The place was a convenient 6 minute walk to the metro line that can take you to the main train/metro station in town. We were given some change to run the elevator in the building a few times which was nice, also a bottle of water and coupons for a coffee and breakfast pastry from a nearby cafe. The decor was amazing, the layout was ok, if you are looking for a kitchen or laundry washing capabilities, this might not be the best option for you.