We didn't see Nunzia but we saw her mother who were very welcoming and patient (we arrived with delay and she stayed longer in the apartment to welcome us), we saw also Nunzia's husband Vincenzo because we had a hot water problem but he resolved the problem really quickly by coming at the place at night. The place were as the photos, really charming, well equipped, and most of all really well located, in the heart of antic Naples ! I highly recommend Nunzia's place !