From the start we had great communication. The person responsable for all was Elena. She is very nice person and great proffesional. I had more than hundred questions. She answered to all of them, within a minute. I am impressed with her attitude towards that. As for the apartment, it is in a very quite area, very safe and guarded. Metro station is very close and if you come by car just park them in a garden of the house put your hands into the pockets and enjoy walk through the city. For me location is perfect. Apartment is spacious and clean. The hosts made a great effort to welcome you in a very friendly manner, with full fridge of drinks and some sweets on the table. The thing that should be improved is a level of humidity in the apartment, especially in the bedroom, which is without window. Thank you for all and see you again!