Erica and her husband were very nice and responsive. The check in was great with the hosts waiting for us at the subway station and then bringing us to the apartment. Erica was then available for any request.
The apartment is fine, newly renovated but with few essentials missing. The apartment faces another building with direct view on other peoples apartments offering very little privacy. There is no AC so windows need to be opened. The neighbourhood is really not for everyone... we didn’t have a good feeling of it with people driving around crazy with scooters, it’s noisy and dirty. The apartment was fine but I would choose another suburb to stay in Naples.