First of all, since the booking the communication is excessive. As soon as I booked I started to receive dozens of messages from Salvatore, asking for details and offering extra services. The arrival was even worse, as someone from his team asked for updates every 5 minutes about where I was and how much time it would take to get there. Reception was OK (basic, not kind), in time, and keys were handled accordingly. The apartment is too simple, only a bed, a very small fridge and a bathroom. Nothing else inside (even glasses, coffee machine, cutlery, nothing. Only a bed, small fridge and bathroom. The duvet available was dirty (I have photos) and there was remaining trash from the previous voyager. There is no external light coming in the apartment. There is a small window that you'd better keep it closed. After arrival we keep receiving messages from Salvatore offering services and confirming that you are leaving the apartment in time and leaving the keys as it should be. Everything is extra charged, like sheets, towels, etc. So the price you pay is for the apartment only, empty of any comfort. The positive point is that the air conditioning works. It was quite hot at Naples.