Excellent room! Emanuela responded very quickly to all my questions, even when I was lost trying to find it. The gate was a little hard for me to find, but I will assume it was the jet lag. I had thought I would have internet there in order to access the room. It worked off and on, so I was glad to have an actual key to use when it wasn't working properly. The room was clean and lovely. I felt very comfortable and safe there. If I'm ever back in Naples, I will certainly stay here again.