The apartment is beautiful and Rossella had good communication throughout the stay and beforehand. However, there was a spot on the listing where it navigated me down the street form the actual address and my guest and I had to walk up a big hill for an additional mile with our suitcases. We were disappointed that the housekeeper was there when we arrive and wasn't done cleaning until after an hour after our check in time (which was no an early request check in time).