I enjoyed my stay there very much. Maica is a very warm and interesting person and she speaks English well enough. The reception was very nice. Check the photos. You can see it's not a hotel, so if you want a hotel, find a hotel instead. This is more like a home, very comfortable with a nice view of other houses. Excellent location, 10 minutes from the train station and in the heart of Spaccanapoli, the old part of the city. Very easy to walk to most of the important attractions in Naples. The dog is friendly but if you don't like dogs you might not be happy. Also, you have to like to go up a lot of stairs because there's no elevator and it's on the 3rd floor which is really the 4th floor, but to me that's an advantage...it's not near the street level and you can look down. Literally, it's like a penthouse with a nice view. The bed was comfortable. The breakfast is not much more than coffee, but what do you expect for 30 euros a night? I thought it was very good value for the money.