Paolo truly went above and beyond as a host! We arrived at the train station that is around the corner from the apartment and he was there waiting for us. He helped us bring our luggage to the apartment and showed us a couple restaurants/caffe/supermarket nearby as we walked there. He was in contact with me as we were traveling to Napoli and kept up with our train schedule to know when we would arrive. He recommended a couple of restaurants and one that needed reservations, and he even called them to make a reservation for us! This just made our arrival to Napoli so smooth and much less stressful. He showed us the apartment and how things worked. He had checked in earlier that day to verify which beds we needed and even set up a twin bed for our toddler.
He was available for anything we needed throughout the stay and was responsive when we made him aware of a minor detail to the apartment that needed attention. It was a convenient location to stay in for taking the metro and train places. We did not have noise issues at night and we really enjoyed the caffe with pastries that he recommended just around the corner! I would recommend Paolo's place to anyone who asked!