Rafaella is a very good host. The appartment was very clean, good location and everything was well organized. She has a lot of tips about good restaurants, which places to go. She responded very quickly and helped us out with for example arranging a taxi with a good price, which can be a problem in Naples. The location is truly unique, in the middle of the historical centre. You feel like a real neapolitan after spending a few days here. Although her english is not very good she puts in a good effort to make the communication go smoothly. Thank God for Google translate. If you go to Naples, book this place! It's one of the bests.