I cannot say enough good things about Carla! She was incredibly helpful and kind during our stay. We had originally planned on staying in a hotel when we were in Naples, but that plan fell through and we were left stranded in the city. However, we found Carla's place and were able to book and reach her apartment within a few hours! Everything was already set up, and the apartment was meticulously clean, even though we only booked her place that same day. She was there to greet us and give us the keys. There was a fully equipt kitchen (no microwave, though), and there was a Carrefour nearby, so we could easily pick up food to cook. It was also located very close to the metro, so it was easily accessible by public transportation. On our last day, she even offered to book a taxi for us.
I highly recommend Carla's apartment to anyone staying in Naples! We couldn't have asked for a better place to stay.