I love this place. We had a good experience staying in Naples. Claudia and Marcella were wonderful. The flat was very clean, and nicely decorated. However, it does require going up many, many stairs so pack highly! I would not recommend if you are out of shape, or have any knee/back problems. The internet works excellently as does the air conditioner. All the amenities were new. There were plenty of cooking utensils and other items. I would recommend shopping at the one of the markets in case you are hungry since there are not many good restaurants directly near the flat. The place is walking distance to any place you'd like to go to Naples. We felt safe, but Naples is a very chaotic city! We loved it!