The location is great, close to restaurants, bars, shopping, the metro, and funicolare. Angela was quick to respond but did complain to my partner in Italiano about my correspondence with her on the app being in English (although listed on the ad as one of the languages spoken). The place is small, a bit dated, but cute inside. However the bathroom was not very clean: mold and dirt in the shower. "White" towels were definitely aged from multiple use. Overall, we stayed one night and it was fine for that time.