My experience at Francesco's place was special. I was not giving the double bed and the bedroom that I reserved. I didn't complain about it, but I slept in a single bed for all of my time there. When I told that to Francesco before leaving, he just answer me that I was alone so I didn't need a double bed. I don't think it was nice from him... On Francesco Airbnb it says that the check-out is flexible which is not true. It is really like a hostel and it doesn't feel like someone house. The check-out is at 10h30. I asked to stay later and couldn't but I stay in the lobby until 13h30, when Francesco asked me to leave. I used the air conditioner that was provided in the room and when Francesco found out I was using it he became upset that I did not ask for the remote. It was never told that I needed one to operate it. I never found the shampoo either. When he meant 4th floor he actually mean 8th floor because there is over 100 steps. Roberta doesn't live there, Francesco seems to own the place. Overall, it was a very clean place, but I would not return there because of the host.