While my wife and I have traveled in Italy before, we'd never been south of Rome and this was our first excursion into what others describe as the "real" Italy. Nunzia made it "real" for us by gracefully adjusting to our ever changing arrival time via train. Upon our arrival, she met us at the front gate and thoroughly showed us around the apartment which was bigger that we suspected, well appointed, and a well stocked kitchen. Our prior communications had all been in English via email through the AirBnB website. Her spoken English was not quite as good as I had hoped but was more than adequate. She had a friend, Chris, who spoke VERY good English and was available via phone, text, or email to answer any questions we had. When I say 'we'll stocked kitchen' I mean WELL stocked. There was everything necessary including several bottles of local wine, cookies and other breakfast sweets, yoghurt, milk, and all the cooking tools one could want. The apartment appeared to be newly remodeled with lovely hardwood floors throughout. The bedroom was large with a small (but not tiny) ensuite bathroom. The apartment included part of a large sectioned off patio which overlooked the building interior courtyard. If security is your thing, the apartment was the zenith of security with three separate keys (large wooden door opening onto the street, iron gate on 2nd floor and apartment door) required for entrance. Sounds cumbersome but it wasn't. There is a small elevator available that appears to require payment but works fine with or without payment. The apartment is 'smack dab' in the middle of Spaccanapoli (the historic district) so very convenient to for seeing the sights, shopping, eating pizza, walking (10-20 min walk depending on how much window shopping one does on the way) to train the station, etc. Nunzia suggested a nearby pizzeria (Petrucci at Piazza San Domenico Maggiore) which was excellent. We felt very at home in the apartment and would gladly return. Nunzia and her husband (Gian?) came down to say goodbye to us and arranged for a taxi to the train station. The price was very reasonable as well. Altogether, this was a VERY positive experience and is highly recommended.