I technically never met Annalisa but we texted quite a bit and the communication was very good. The apartment is centrally located and basically 15 mins from Castel dell'Ovo and 10 mins from the L1 metro stop Municipio. Toledo is pretty close too. The apartment is on a small, charming, narrow little street up the stairs from Via Chiaia and it suited me perfectly. You kind of get to experience "real" Naples - with the children running around, the neighbors shouting at each other and people greeting each other every which way. I had a great time and would recommend the apartment.