To start on a positive , this apartment is in great location and the place itself is really comfortable. However we did experience a few issues during our stay which did leave a sour taste:
Firstly, we were not properly shown how to access the entrance to the property which resulted us being locked out on multiple occasions and communication with Wonderful Italy was poor (they did not respond via text after 24 hours, resulting in us having to call). This was later rectified, it turns out the key is difficult to use and requires multiple attempts.
Secondly, the Wi-Fi that was advertised had been removed, this would not have been too drastic an issue had cell service been reasonable in the apartment, however only one room had adequate signal.
Thirdly the lack of amenities and general hostility from the management company did not sit well (charge for not emptying the bins, delayed checkout etc) and did not make us feel welcome as guests. Although we were provided with coffee, basics such as hand soap, dish soap, and bin bags were not included and meant that we had to buy them ourselves, especially in this post-covid era hand soap should be a given.
Finally, and quite a minor point but worth mentioning the courtyard itself is quite pungent and we did on one instance see a cockroach but this was not near the apartment itself.
Overall the apartment is lovely but the poor management really let it down on this occasion.