PROS:
The flat is located in a stregic spot between the University and the classic touristic area. Very easy access to main transports (underground, bus, ferries) and walking distance from many main attractions and university (night)life.
It's a decent size flat: it has two double beds located in different parts, and two bathrooms. The living room faces the street, whilst the master bedroom (ensuite) overlooks an internal courtyard.
We were travelling around the region and changed our mind quite a few times on our arrival time in Naples. Claudio has been very kind and accommodated all our requests regarding the check in. He also offered us to keep our luggages in case we'd depart long after check out.
Claudio kept in touch with us since we made our reservation and replied promptly when we contacted him.
The check-in and check-ouylt process have been smooth and quick.
CONS:
Although you can see that some attention to details has been put in furnishing and decorating, the flat is also in a significant state of disrepair and uncleaniness. This significantly affected our staying and made us feel quite uncomfortable. We checked in late in the evening and left after 36hours so we had no time to look for another accommodation. When we notified Claudio he promptly offered to send over a cleaning person the following day, but it would have been of no use to us since we would have been about to leave. Eventually we requested and obtained a partial refund from Airbnb.
Replacing some furniture and improving the cleaning could make it a great accommodation, but as it stays now I do not recommend it. For example:
The bathroom and kitchen cabinets and drawers smell like mould, and contain things that were arguably abandoned by previous guests (soaps, acetone, deodorants, even a razor blade). This to us made the kitchen facilities unusable.
The bathroom walls have a serious mould problem, probably because they have little or no window and poor maintenance, and this makes it uncomfortable to shower or bath.
The shower head and the toilet seat of the bathroom of the master bedroom are broken and unusable.
We found grime, limescale and beard hair on the sinks, and dust and hair on the bedroom floor.