Leo was very responsive and a good communicator. We did not get to spend much time in his air b n b due to delays all day with car issues, testing to fly back to USA, etc. We slept there and left early morning. He greeted us, showed us how to use everything, and how to check out in the morning. Ten minutes from Naples Airport (when we went at 7:15 am). There is a large security gate to get to the apartment and also very solid door locks for security. Thank you Leo!!!