Paola was wonderful! She was so nice and explained how to use all of the items (such as air conditioner, washer, dryer, etc) that I may need for my stay. She told me to contact her if there was anything I needed, and when I did call, she was patient and explained what to do, where to find things, etc. She gave great suggestions on restaurants, sites to see, and ways to spend my time in Naples (it was my first time there!).
The apartment was GORGEOUS! Every piece of furniture was so nice, and everything was clean, working properly, and well kept. Marble bathroom and shower, mirrors everywhere (including facing the bed when you close the doors), and beautiful red painted wood closeting/bookcasing (I have no idea how to explain this but it was incredible) surrounding the bed with doors that you can close to separate the bed from the rest of the room. No issues with plumbing (which is uncommon for Italy), but pay attention to the water collection container if you use the dryer (there's a dryer!! Also uncommon for Italy).
What can I say, other than that I wanted to move into her apartment!