Salvio was there when we arrived, to welcome us, help with our luggage, show us the apartment, and introduce us to his mum who lives next door.
We were provided with a city map and a comprehensive list of places to eat, shop and to visit, including directions.
Salvio was always on the other end of the phone to assist us; bringing us an indoor clothes drying rack when it rained; and booking our taxi (fixed cost 15 euro) back to the train station.
As a result we had a wonderful 13 nights and were able to visit many attractions in Napoli, the islands, Vesuvius and Amalfi.
We really loved being a part of the shops/markets by day and having a peaceful secure apartment by night.