We are a family with two kids, 15&17, we stayed for 7 nights and found the apartment a great base for a city break. Raffaella was very communicative leading up to our trip and met us at the apartment on arrival, she also provided a welcome basket with fruit, wine, coffee and pasta etc.
The apartment itself was huge and very nicely appointed, very high ceilings, with a lovely sunny balcony in the mornings great for that first coffee of the morning. Its in a modern block in the old part of the city, within 5 minutes walk from the main shops and restaurants. The area is a rabbit warren of streets and alley ways that can be hard to navigate at first but we soon got our bearings.
We found the city to be safe and welcoming, albeit a little scruffy, that said much of it is under restoration with lots of time being spent on cleaning up the public areas.
In short a great city break in a lovely old part of Italy with stacks of history and culture, Herculaneum and Capri were best days out.