Don’t stay in this b&b! Let’s me expand why.
The day before we stay, we politely contacted the owner of b&b, telling that we will arrive at 7am at the port. She replied us we can only be there at 10am (check in time). Yes, we accept it.
She didn’t contact us automatically, we did contact her. We asked the routes to the apartment, but she replied us that she will tell us the routes and direction at our arrival. What? Crazy! How come she tell us the routes when we arrive at the b&b! Useless! That’s made us feel that she didn’t want to tell us the routes and we didn’t know the way. After asking for the routes again, she gave it to us. But the route given by her is definitely unclear. Making us confused. So we went to by foot, she claimed that we can go there by foot in 20 minutes. But, it took us 1 hour to get there! She didn’t tell us the routes were full of steep stairs. Many many stairs up to the b&b, and we had luggage. That’s make us feel very very tired! When we arrived, she just shout at us and pointing fingers to us shouting that’s your problem. This really makes us angry! How come her problem became our problem! She didn’t explain the route clearly. She explained the route when we arrived. That’s no help at all. Even you go there by public transportation, there are still so many many stairs from her apartment to the station. The location is ridiculous.
At the checking time 10am, the room still not ready for us. They were still cleaning the room. They are disorganised. The room should be ready at 10am, but turns out not. We wait at the entrance until they finished. Before we go into the room, she said that we made her feel like having a race when cleaning the room. What? We made her having a race for cleaning. No matter we arrive or not, the room should be ready for guest at 10am. That’s her problem that she disorganised the room.
Apart from it, she knew us we didn’t understand Italian, but she still kept saying Italian to us. We say that we just understand English. When she said a lot and a lot Italian face to face, we didn’t reply coz we don’t know Italian. How come we understand her saying! Finally, we use Google translate. But she still pointing the problem to us using Google translate. Her attitude is definitely rude and disrespect. We didn’t blame at her and didn’t said something rude. We communicated to her politely and always said thank you. But we received rude attitude from her.
In addition, when we arrived and waiting for her cleaning the room, she kept saying that don’t leave any bad comments and she cared about the comments and rating. What? No way! We won’t tell lies. All the things we said are the truth! If she want positive comments, please do her job properly! We had a vacation in Europe for one months (Spain, France, Greece, but mainly stay in Italy !) and stayed in different kinds of b&b. We would say this b&b is the worst one!
So don’t stay at this b&b! Never!
The place even not feel safe at all!