Valentina and her brother Marco were responsive and nice. they let us check in a bit early and let us leave our bags until late on the check out day. The place was as described, amazing view and right in the middle of historical centre behind monastero di Santa Chiara, really close to San Gregorio armeno and Napoli sotterranea. the only issue was the bed in the second room, some slats were missing. overall all perfect, highly recommended. Thank you!