I wish it had been more clear where this Airbnb was. We have been traveling all around Italy, and haven’t had issues until now - very difficult to find and not in the greatest area. The entrance is down an alleyway, and we felt unsafe while searching for this place at night. Although she was friendly, it was very difficult to communicate with the host, and we got charged an additional fee because we were 20mins late - searching for the location even after calling the host.
Once we found the Airbnb, we were told that our door didn’t lock - concerning due to the area. There was a harsh cleaner/perfume smell in our room, and also a few flies as well. We checked out as soon as possible the next morning.