the apartment was located in a safe and secure area with lots going on and made it easy to get around the city. Rosaria didn't leave us waiting too long and communicated as best she could, appeared very friendly and helpful. All that was asked of us was to take the rubbish out and leave her the key - fabulous. The interior and exterior was a very old building but the decor made it feel some what clean and modern. There were old features and the walls needed plastering and bits of mould in places but this did not affect our stay at all and we would never have complained about this. The WiFi stopped working, a window was broken, doors fell off cupboard doors etc but these are minor issues that didn't affect our stay as we were too busy out and about the city. We even left our key one evening and Rosaria came to meet us to let us back in to get it and this was much appreciated. But then Rosaria wasn't friendly or reachable. We took our rubbish and left it by the front door as she asked, we placed our wine glasses by the sink and as we were in a rush, some items were left in some rooms (pringle packet, razor packet, and some bits out of my handbag from the night before). Because of this Rosaria tried to claim 800euros. then made a claim for 600euros. The claim went officially through air b n b for 400 euros claiming damages and pictures of marks up the wall which were not left by me. we hadn't noticed these tbh as some parts of the building were old and needed touching up but this wasn't a problem. Because the minor items of rubbish were left and 2 wine glasses and bottle of wine by the sink... she has requested professional cleaning. so please be careful. this is a great apartment in great location with great facilities, but you have to make sure you take before and after pictures when leaving so this does not happen to you. Rosaria moved a bag of rubbish we left outside and put it inside for a photo, so I do not trust the marks on the wall were even us and she just wants money. but if you have the time to clean it sparkling for her, definitely book here we loved it.