Rita was always helpful and welcoming. The accomodation is good and it has a very reasonable price. If you don't have a lot of baggage (there is a lot of stairs) and you would like to spend time in very authentic part of the city, it is perfect. We had a lot of trips planned that were starting from the main station and it would be a lot of travelling for us early every morning, so we decided to look for another accomodation.