Francesco was extremely responsive to queries and very helpful. His nephew, who met us at the apartment, was very friendly and helpful also.
The apartment is unique and stunning, and within easy reach of the Centro Storico. The steep hill it is on, plus the 3 stories you have to go up to reach it, and the stepladder/ stairs to the bedrooms mean that you need to be physically fit to use this, but the effort is very much worth it. Stunning design, and we had a great time.