Location is excellent to visit Naples, which was a positive. Our toilet was unable to flush throughout our entire stay - we had to use a bucket for it to flush. We were really disappointed in this, since I feel this is a basic and important condition of any accommodation. When addressing it, we simply got the response that it couldn't be fixed until Monday (we arrived on Saturday). To be honest, in a big world city like Naples I cannot comprehend that it is impossible to find a plumber to fix it in the weekend, public holiday or not.
Next to this, communication with the middle man Sarat didn't go smoothly. There was a language barrier, responsiveness was incomplete and slow. We didn't feel very welcomed.