It was very easy to contact Anna Maria! She was not able to check us in, so her mother did but that was no issue :) This airbnb is actually a 10min walk away from Napoli Centrale or 2 mins from Cavour station so it was super easy to get home even late at night!! The neighbourhood also felt safe even at 2am. The shower was kind of small, but we think its this way for most italian showers. There were also a lot of food provided, coffee and milk. We really recommend this Airbnb.