Angela was really communicative and flexible. She offered us transfers from the station and to the airport which were reasonable and certainly made things easier for us. Her son came to pick us up both times, he was really nice and friendly.
The apartment is really lovely and very well equipped. We hadn't realised but it was a public holiday so there was quite a lot of noise outside with traffic and people, so in the end we shut the windows, but it was quite warm!
It's really well located for the airport (we were only there overnight before our flight) however, we were shown where to get the bus and it seemed very well connected to the city centre - the bus would take less than 15 mins.
The area seemed safe and lots of locals and families around, so a nice feel.
The price was excellent so I would say it is great value for money if you need a base to explore Naples.