So this was my first time traveling to Europe and also using Airbnb. Worst experience ever. One of my friends is an Airbnb host and told me to ask as many questions as i needed, telling me a good host would not mind answering any question as best as they can. Being that it was my first time visiting italy i wanted to make sure all my destinations were within reach of bianca's place. Communicating back and forth with her proved to be very pointless. when asking how far or how easy it was to reach a certain area all answers were very vague, i received several replies such as " we will discuss it when you arrive" (which she never did, she basically ignored me and was very rude to me during my entire stay. I kept completely to myself my entire stay). Bianca also complained to me saying " I have never had a guest ask as many questions as you." which i found to be a ridiculous response. I disclosed with her initially when i had first booked her home that I had never ventured to Italy before, how does she expect me to know my way around a place I've never been, of course i understand she is not a tour guide but the questions i had been asking were very standard for someone who is visiting a new country for the first time. I also find it very hard to believe that nobody had asked her the questions that i had been asking her ever before?Reluctant to receive much help from Bianca I was very hesitant to stay at her place but since all her reviews were great I decided to trust Airbnb and give it a shot. When i had Arrived to her home she was not there. The night before I had to change my check in time because i had noticed when visiting florence by train that same day, all the trains run about an hour late. I assumed this would be fine since she had told me in her last message to me she would be in her home till 3pm that day. After getting lost to her place because the directions on her description were horrible in actually finding her actual apartment I had reached her place around 1 only to find out she wasn't there after standing out in the heat for about an hour ringing the buzzard to her building, eventually one of her neighbors finally buzzes me in and even lets me into her home telling me Bianca would be there soon. about 20 min later Bianca does arrive. I have never felt so uncomfortable and unwanted in life as Bianca had made me feel staying in her home. Also this IS a HOSTEL. She squeezed either 3 0r 4 boys into her home during my stay which i was not aware of until the day of. being an only girl and traveling by myself i did...