We stayed in the green room which was fab - incredibly comfy bed and window shutters that allowed for a great quiet night's sleep. Coffee machine in the room and extra teas etc.
Roberta was very quick to respond and met us outside for checking in and suggested an itinerary for the day which was helpful.
Location wise was ideal for us - right in the historic centre and 15 mins walk to Garibaldi train station/ 10mins from Dante metro which we did both with a suitcase no problem. Everywhere we went was in walking distance. Recommend!