My wife and I stayed at Elisabetta's apartment for 6 days in December. Her communication was great and always prompt. She met us at the apartment at check in and helped us build an itinerary. She reserved a private car and driver for us to tour the almafi coast. This part of the trip was incredible and very affordable for the amount of places you get to see and the private tour. If you have a chance to do this you must! Elisabetta is a licensed and very experienced tour guide so we used her for a private tour of Pompeii. This was another highlight of the trip. She was a great guide and met us at the apartment and escorted us to Pompeii so we wouldn't have to deal with the language barrier and stress of public transport on our own. It's clear she is very passionate about the tours she conducts and if you go with her you won't regret it. She also gave us the best recommendations on dining and entertainment near the apartment. The location of the apartment is also great. Many restaurants, wine bars, and historical attractions. She even arranged a taxi for us to go to the airport when we departed because we told her that we overpaid for one upon arrival. The apartment was comfortable, clean and plenty spacious enough for the two of us. She was the best host we have had while using Air BnB.