Federica is possibly one of the nicest person I've ever met in my life. She helped us a lot with our train tickets (waaaay before our trip there) and greeted us with so much enthusiasm and friendliness. She gave us a lot of tips and recommendations, which greatly helped us to plan our trip in Naples, Pompeii, Ercolano & Ischia. The breakfast provided was delicious and the room was superb and clean! I will definitely return here if I ever come back to Naples. Thanks for everything, Federica!