The room itself was clean and as described. The area seemed sketchy, but I guess it's normal for Naples, especially by the train station. The check in process was frustrating. Like most of the reviews said, Giovanni's mother, Angela, was the one who checked us in. She spoke no english, which we expected from the other reviews. So we tried using my google translate app.

She first told us the room was not ready, and after about 5 minutes she finally showed us the room and we realized she was joking. It would have been fine if she stopped there, but literally every step of the check in process was a "joke." If it wasn't for the language barrier, or the fact that we were extremely exhausted from traveling all day, we may have found the humor in the whole thing, but it was just plain frustrating.

I'm sure she's a great person, but we would have appreciated her just showing us to our room and letting us rest without dragging out the process.

Giovanni did arrange for his friend to pick us up early in the morning to catch our flight, for 18 euros, which was nice since we didn't know how hard it would be to catch a taxi that early.

I've never written a negative review before, and I hesitate to even call it negative, but the check in process just left us frustrated.