Arturo was very helpful, he made us feel welcome and showed us around the apartment, even helping with luggage as it's up 4 flights and the lift isn't working. The apartment is lovely, especially the terrace shown on the main photo; we spent most of our time sitting out there. It's ideally located between the ferry port and historical centre of Naples and Arturo gave us good tips for which ferry to get for the islands, and also some local restaurants. As other reviewers have mentioned, Grangusto is a must for food shopping - it's a supermarket/delicatessen/cafe with lots of local produce on display - we went there every day and probably wouldn't have found it if Arturo hadn't told us about it.