Antonella is great at answering right away. I am so thankful she introduced us to Massimo and had him pick us up. He was so nice and very knowledgeable. He was very helpful and helped us with our bags. Right away we got to taste the warmth of the people of the south through Antonella and Massimo.
The place is located in a very nice area my kids were eating pizza at the corner everyday. Spritz place at the corner is really good as well. The apartment is close to Toledo street and to the metro station. It's a great location to be able to walk or move by public transportation. You can walk to the right up the hill and just explore. The Pignasecca market is super close, and it's a great walk where you can see the neighborhood up close. There is a Maradona shrine on the way to the market. Just walk any direction and you will be fine. We always felt safe. Many of the eating places near by are visited by locals or other Italians who come to visit Naples.
If there is one negative thing I have to say, that to us it was not a huge deal is the stairs. There is no elevator, so if you are an unfit individual with lots of bags this place is not for you my friend. If you are planning on partying hard one night and don't want to crawl, this place isn't for you. However, if you want to be in a cool neighborhood and experience a real Italian neighborhood this is it!