this was a perfect experience, from start to finish. prior to my arrival, my communication was seamless with fabrizia. she answered all of my questions in a timely and kind fashion. when i arrived into naples, Giovanni picked me up from the train station (for an additional fee). he was extremely kind and sweet!! he gave me a list of recommendations for restaurants and food to try. breakfast was delicious every morning. the hospitality was second to none! this place is beautiful, and WONDERFUL to return to for some peace and quiet after a day is bustling Napoli. the hot water works very well. on my last morning, we all took selfies together. Antonio dropped me back off at the train station when i departed. i HIGHLY recommend this wonderful gem.