Absolutely LOVED my experience, wish I could have stayed longer! It's like an Airbnb hotel experience with your private concierge in the heart of Napoli but in a charming building with a sweet family. From the moment the reservation was made, Gianni and his family made me feel welcome with a nice message. Great communication, felt like I had friends waiting for me in Napoli. 15-minute walk from Napoli Centrale. Very accommodating even though my train from Florence was delayed. Max greeted me, helped me with my suitcase, showed me the room, and gave me great recommendations for a walking tour and restaurants. Admittedly every popular pizza place was PACKED, but his map and street recs were very helpful to get a glimpse of Napoli in a day. On the morning of my check-out, there was a huge rain storm and he was responsive with my messages, was going to help me arrange a taxi but I was able to walk to the train station. There was a bottle of nice red wine and lots of snacks and water. Comfortable bed, very nice bathroom, great location, quiet, etc. Couldn't have asked for a better place or people during my quick visit to Napoli. Grazie mille! xoxo