We booked this places based on two main factors; we needed two bedrooms and wanted air-conditioning/cooling for the stay. The location, balcony and city skyline view was just a plus.
The listing was listed with 2 bedrooms, but it turned out that the second bedroom was the living room and the third person had to sleep on a pullout puff (not even a sofa) in the living room without any privacy.
The actual bedroom is inside the property and extremely hot with very bad ventilation. Only ventilation is through a window that is towards the shared entrance hallway.
It makes the room very hot and noisy whenever someone leaves or enter the property.
The air-conditioning is in the hallway/kitchen and works extremely bad. We sometimes slept on the floors infront of the kitchen counter just to get the small level of cooling and fresh air from it.
The location is somewhat great, as you can walk to literally everything from here - and not far from a Metro station if you want to go further.
However the street is on a very noisy street, with a lot of pushy restaurants, that hunts you down every time you leave or return home.
It's also located just one floor over the restaurants so you won't open the balcony door because of all the noise and the intense food smell. So we ended up not using the balcony. And for a notice there's no city skyline view; you will see directly into the building across the street.
Sergio didn't communicate at all from we booked until we departed, but a group of other people texted us through WhatsApp. It worked ok.
Another note I want to make is that they had to go into the listing the day we were there to fix the WiFi. The didn't notify us until the same day and we felt that we had to approve it. When we returned one of our pocket WiFi routers were missing, but it turned out that they thought it belonged to the listing and had placed it in a storage inside the listing.
This shouldn't happen and we should have been notified much further in advance so we could have decided to be there to watch our things!
The positive thing I would say is that the listing is nicely decorated and well equipped. It has a lot of potential if the listing text is more clear and accurate.