Lucio was extremely welcoming and courteous. He gave us tips based on our interests--printed out like a customized guidebook--and welcomed us with sweets and ice cream. He was also available and super responsive to any questions we had. The apartment was clean, comfortable and extremely well-located, within walking distance of the main attractions, restaurants, pizzerias and the metro. The neighborhood was also pretty lively--it was fun watching neighborhood life happen from the balcony. Would definitely stay here again!!