Giordano welcomed us at the apartment, gave all the necasarry instructions for the house ans hints about Naples. Flat was nice and clean but personally I would apprieciate more cleanless (mainly in the kitchen) and unused shower gels etc., especially in the pandemic times. We also asked for some non-lactose things in welcome basket as I am intolerant and was told that it will be provided but unfortunately it wasn't but I understand it was additional request! Some fruits in the besket were spoilt. Otherwise everything very good and worth recomending ;)