Communication was great , we were able to check in much earlier which it was great after a long trip , apartment is incredibly spacious , fully equipped and clean . Please do be aware that it is in a top floor with A lot of stairs which I failed to read , Erminio was such a great host helped us bring the luggage up the stairs , provided us with recommendations and was responsive during the stay . Be mindful the apt is in an alley off a crazy busy street , didn’t feel unsafe but use common sense , although a busy street , no noise could be heard from the apt, no issues sleeping