Everything was perfect. Communication with Roberto was easy and straight forward with quick responce time. The room and accommodation was great. It was easy to find from the central station. You can street view beforehand so you are familiar with the short walk. The room etc was very clean. All instructions to get there were straight forward.
Nine flights of stairs or the lift. Which ever you prefer.
The area at night can seem intimidating if you are not use to the slightly run down city vibe. Especially if you arrive at night. But me and my daughter spent two nights there and it was fine.
The area is noisy with bins being emptied at midnight and lots of traffic and horns. This is central city sounds. If you are not use to this it could be an issue, but nothing some ear plugs won't sort. We enjoyed our stay.