We arrived at the apartment slightly later than organised due to a delayed flight. We had informed the host of this, however there was no one at the apartment to meet us. After contacting the host a couple of times we were told where to find the keys but did not have anyone there to welcome us. The apartment was fine and the location was excellent. We felt that it was let down as the remote for the air conditioning did not appear to be in the apartment (it is an extremely hot apartment without air conditioning). We contacted the host three times before receiving a text to tell us its location. Other than this, everything was fine and the area was lovely with a walk along the seafront to the city.