First and foremost this apartment is in a great location, it's stupendously clean and the communication with the host was excellent. Although we never met Donatella she kept in touch with us, with messages. It's worth noting that the internet is quick in the apartment, ideal for backup-up/sharing your photos and researching places to visit next (which is more important than people realize). Airport pickups were also offered which was really ideal for us due to the time we were traveling so its worth asking if its available. All in all it was an easy stay and we didn't have to worry about the apartment which is a relief when you're on holiday.