Anna' place was clean, which was important to me. On arrival we received a letter that could have included more information. To enter the apartment, you use a numerical code instead of keys. Are these numerical codes changed after every guest? The washer and dryer will take over 2 hours for each cycle and the dryer was turning off in the middle of the cycle, so we needed to restart the dryer continually. We left the apartment with wet clothes. The ignition for the range gets stuck on, when I reported this to Anna she already knew this was an issue.