This was my first time using Airbnb. Elisabetta and her husband helped make it a wonderful experience. Prior to arrival I communicated with Elisabetta to help decide on certain details for our travel (i.e. which ferry port was closest). Upon our arrival luckily her husband was present and kindly helped us with our luggage up the stairs (we knew there was not a lift prior to booking). During our stay Elisabetta was also very responsive to any additional questions we had and helped us call a cab for the airport. The size of the apartment and furnishings were perfect as well as the location being convenient for everything we wanted to access on our stay. I would definitely recommend reserving one of Elisabetta’s listing for your stay in Naples.