Francesco seems like a welcoming host at the first sight but when you face a problem his way of conversation becomes annoying. I can clearly say he is not solution oriented and also too much defensive. This attitude problem makes establishing a dialog with him impossible. We had a problem about our second check-in with him. (We stayed there on 3 different dates in 2 weeks. Napoli was our transfer point for our road-trip). In our second check-in, we wanted to get the home around 1 am because our ferry was arriving around 12 am to Naples and asked if it is possible because we had already have the tickets. He refused this request, which is reasonable. I got the point and then start to find a way to change the tickets but in the meanwhile he was writing this kind of messages "Sorry but today is sunday i at 1 am or sleeping or don t stay in my house." Really unnecessary and rude... At the end of the day we did not force him, changed our tickets for sure and get the home in the hours that he stated. He had no effort to find a compromise but too much effort to write rude messages:) In one of other his messages he claimed that we were too loud while leaving the apartment which is totaly wrong. We left the apartment in 10 minutes in order to catch the ferry. (in the same night we suddenly woke up at 5am because of a fight on the street!). Although his conversation style were very annoying, we were solution oriented and did not take this situation personal. His attitude was not our problem. In addition to all these, in our last days in his place I asked him if I can use the washing machine by paying. Before, he said yes (one time for 5 euro) and we agreed for next day. But then he changed his mind without any explanation and left me in a difficult situation because I hadn't looked for another laundry around the home. At the end of the day we did not use the washing machine but he wrote this guest evaluation for me; "Then, they would not comply with some regulations that I wrote about the washing machine." This was a big lie... Although we paid for green room, he gave us the orange room which is smaller and far away from wifi modem. Anyway, let's come to the evaluation of the house; Positive aspects: Place: near to the historic center and garibaldi train station, urban soul. Cleanliness was moderate. Negative aspects; Place: near to the garibaldi train station (also a negative aspect because this area is not safe), dark, noisy street. Wifi: No wifi in purple and orange rooms. No elevator and 4th floor. Noisy neighbours in the building and also in the street The area, apartment is located is not safe. Especially in the night. Breakfast: Only cake (not fresh anymore) and coffee....