There was some food that we needed to start off our vacation. The bottle of wine was so thoughtful. Alessandro bought us a pizza the first night because we arrived late and we were tired. Marco made sure that we knew where everything was. He also explained the routine for recycling trash. When we couldn't work the ceramic cooktop, Alessandro came right over. Marco met us at the train station because we were arriving in the dark and were worried about walking from the train station. He also arranged for a taxi to take us to the train station when we were leaving.