The apartment was beautiful! My friend and I were unfamiliar with Naples and looked a little lost in the street. The people who live around the building were very helpful in pointing us in the right direction and helping us find the building. There is no lift and the apartment is on the 4th floor, so if you have heavy bags, you will have to get them up flights of stairs, yet we were able to manage it. There were instructions for everything and anything you would need was provided in the apartment. Overall, a great experience!