I didn't meet Antonio but his communication skills were that quick and good that I didn't have to. He made checking in and out straightforward. Lovely private room, comfy bed and sofa. Plenty of charging points. Didn't use the kitchen but it was there. Everything you need with a bathroom. Was ideal for me as I needed one night in Napoli before flying out in the morning and with it close to the train station it was an easy choice. I recommend staying here.