The apartment was not clean! There were hairs in the showers, on the toilets, beds, floor, couch. Breadcrumbs on the table and on the couch. Traces of urine on the toilet. The water in one bathroom's sink drains away slowly and the smell of sewage is present until water is drained. So as soon as we arrived, we had to go out of the apartment because Salvatore had sent someone to clean the apartment after we requested it. But when we came back, we realized the apartment wasn't cleaned at all. The "cleaning" lady just sprayed some freshener, put clean sheets on the couch, and brought some clean sheets for the beds. So we bought cleaning products and cleaned the apartment ourselves. And the irony, when we entered the apartment, we had to pay 35 euros, which is a cleaning fee. We asked for a new apartment or a partial financial compensation, but the only option we got from Salvatore was to leave the apartment right away in order to get full compensation, which we of course refused because it was already 10 pm and we had nowhere to go. We didn't even get back those 35 euros. There was no understanding from his side, he was saying that the cleaning company confirmed that the apartment was cleaned, and he was slow in replying during this incident. Some other issues that we faced is that we were provided with only four rolls of the thinnest toilet paper possible (four people, four nights), there wasn't enough soap, showers are really small. The apartment is located in Centro Storico, which is a good thing. There were some more good things, but were all overshadowed by the fact that we had come to a dirty apartment and that we had to clean it. What a way to spend a vacation! Would definitely NOT stay in this apartment again.