The flat itself was fine and clean however we were told at 1:30pm the day of arrival that we would only be able to arrive before 4pm or after 11pm, when we had already booked transportation to Naples which arrived at 5pm (since check in was specified as 10am to 10pm). Gianni was hostile during our communications regarding this and he reluctantly arranged for someone to be at the apartment to meet us when we arrived. The flat is at the top of four flights of stairs with no (working) elevator and is also located right next to a church which likes to ring its bells frequently. The bed in the apartment was extremely firm. Would not recommend staying here.