Luca was great. Friendly and responsive. The suite itself needed some TLC. There is lots of mildew on the caulking around the bath tub. The sofa bed was comfortable enough but the other wardrobe beds were precarious at best. Luca was great and provided additional sheets when requested but the linen provided was poor quality, sparse in quantity and aged.
The location was great, the suite felt very authentic to Italy and close to attractions. If the issues listed above received attention I would consider staying there again.