Unfortunately we did not have the opportunity to meet Paola, but we did get to meet her brother and mother, Rosetta, both who were sweet and very warm and welcoming. The room and stay were perfect - a clean, spacious room, close to the train station and bus stop to the airport. Rosetta provided a simple yet excellent breakfast for us. Her warm and welcoming demeanor was one of the highlights of our three week getaway to Europe, and I would absolutely recommend staying here while in Naples.