Upon arrival, everything seemed to check out like advertised in the post. The apartment was clean and had some unique touches that I appreciated. The checkin process was smooth. However, the internet didn’t work the entire time I was there. I spoke to some of my flatmates and the had the same problem. I notified Roberta about the internet issues and she responded the first time but it was evident that she was aware of the issue. She said she would contact the company and get back to me, she never got back to me. I followed up with her 3x and never received a response. I stayed at Flat33 for an entire week (7 days), and there was no internet the entire time. My flatmates said Roberta also ignored their messages. In the room, only 1/3 of the bathroom lights worked, which was annoying. The dryer in the bathroom was broken, the cleaning lady (who is lovely and kind), even tried to fix it the dryer but then grew exhausted and apologized. The apartment is extremely noisy. As a person whose lived in some of the biggest cities in the world, I thought I could handle the noisiness, but this was very bothersome. Not only are you exposed to the noise of bustling Napoli, you have overhead noise from the neighbor above and each every time your flatmates come in and out of the flat you hear them–loud doors, keying in, the automatic lights, their conversations. Some of my flatmates were quite active and woke me up from my sleep around 2am when they were entering the flat. Others had 5am departures and also woke me up. I honestly would not recommend this place, BUT if you’re only going to be in Napoli for 1-2 nights, don’t plan on spending time in the Airbnb and will spend most of your day and night out, and don’t plan to sleep much, then maybe consider this as an option.