Maria met us at check in and was our favorite person we met our entire trip. She speaks as much English as we speak Italian but we made it work. The building is as authentic as it gets. Thank goodness for the air conditioning - we were there during the heat wave and it was very hot. The apartment was very clean. There are quite a few steps to climb if you have a lot of luggage. We had only backpacks so it was no issue. The location is superb. Minutes away from incredible coffee and pizza. I would 100% stay here again!