Gabriella was very warm, accommodating and responsive to all phone calls and emails throughout our stay. She even left food and drink for us, which was very useful during the first day as we were still getting to know the neighborhood. She even assisted us in ordering take-out pizza. House was clean, roomy, air-conditioning was a plus. Overall, nice experience in interesting neighborhood (great views) with quick access to downtown Naples. Felt secure in apartment, especially with our 4-yr old daughter, who also enjoyed her stay and did not want to leave!