Both Paola and the apartment are lovely! She got back to me right away and supplied helpful information on how to get there from the airport etc. Once we arrived, we didn't have the pleasure of meeting Paola but were greeted by Enrica, who is also lovely! She was already there waiting for us, supplied us with two sets of keys, gave a tour and explanation of the flat and even told us where to go to eat, party etc. We had a long list of places that had been recommended to us and she was very patient in giving her opinion on each. She even invited us to an event with her friends and gave us her number in case we needed anything. The flat was clean, spacious, and centrally located, and came equipped with wifi, multiple sets of towels, AC, snacks, multiple umbrellas, and even bathroom amenities like tooth paste, shampoo/conditioner, and a hairdryer. Our stay was very comfortable and we definitely recommend to anyone! Grazie Paola and Enrica!