Hi Emma, we really enjoyed the location and the stay at your place. The check in and check out was easy.But the cleanliness was a problem in the living room. We appreciate Rosin for being there on time and helping us clean the place. We also expected the place to be warm because of the gas central heating but, there is not enough warmth from the heaters.It will be great if you can provide soap in the bathroom. Anyway, on the whole, it was a decent stay. Thank you.