From the moment we walked in, John and Norrie made us feel very welcome. Norrie wished us a happy anniversary, and she was very warm and easy to chat with. She gave us some great recommendations of places to dine. John was a wealth of information about fun places to see in Killarney, too. Our room was very clean, and the bed was big and cozy! The breakfasts were outstanding! We were able to walk to dinner, pubs and shopping which made it such a convenient location. All in all, it was a wonderful experience, and we'd love to return someday!