We stayed in Kilkenny for two nights and chose Ian's place for convenience and cost value. We never actually met Ian but didn't have an issue where we needed to. He was very helpful in explaining the check-in process using the hotel staff and we found the hotel staff extremely friendly. We ended up hanging out in the hotel restaurant on our second night to listen to the live music and have some dessert. The city center is extremely accessible from Ian's apartment, but there was some noise in the alleyway by the car park during the night/early in the morning. The car park was also extremely convenient as we had our own car. We also appreciated having access to a washer and dryer and reliable WiFi. Overall it was a great stay!