Unfortunately whilst the cottage (no 3) we stayed in was redecorated it was still quite cold, smelt of damp and we experienced evidence of mice in our building. There was visible damp in the bathroom ceiling (poor ventilation) and the shower head was broken. There were only three electric wall heaters for the entire building so it wasn’t surprising that the place felt cold. We left after two of the three nights we booked. Staying in accommodation that had evidence of mice (being woken to the sound of them!) is not my idea of a holiday. Very disappointing given the price of our stay. We were refunded for the last night that we didn’t stay.
These cottages have been marketed and advertised very well and do have very good reviews however having stayed there I couldn't on any level justify the price. Adding an additional cleaning fee of €40 and a €100 service fee on top of an already high rate for the experience we had was on no level value for money.
Dan was however very efficient and professional in dealing with our complaint and I am sure our experience was a one off.