On arrival at 1.30pm we were informed that there was no running water in the apartment and that it may return later in the day, my partner and two kids were staying one night because my partner had a procedure in the hospital and required rest after so we were unable to wash or flush a toilet and with no guarantee of having water that day, I complained to reception who said they would accommodate us in another complex later in the day after 5pm when they had it cleaned , my partner was in pain and needed rest so she rested on the couch while I took kids for lunch, the water returned after 6pm and she decided to stay as moving was to much hassle, also your advised to bring your own carbon monoxide alarm which in this day and age unacceptable, the one smoke alarm in the whole apartment that is obliviously years old also did not work , someone's old dirty jumper was down beside the couch which makes me wonder what sort of cleaning this place is receiving during the covid19 pandemic