we had the family suite which had plenty of room and was well equipped. had everything you would need. close to everything and beautiful views. people were friendly
BUT were traveling with husband, one adult son and my mid 70's parents. during the day the heat was turned off. i had to go to office to tell them to turn it on. they said they weren't aware it was off and someone would be up to check....but 5 min after i left the office it was back on without anyone coming to the suite