I didn't meet the host, but communication and check in/out was great. Immaculate apartment with all amenities needed, even had an adapter we could use. It is right on a main strip that made it easy to get around, really wish we could have stayed longer. Since it is on the street it can be noisy outside at night. Host did have earplugs beside the bed that worked great and surprisingly comfortable, I now have a way too sleep through husband's snoring!