We didn't meet Ben personally but we had excellent communication by phone. Ben gave us very clear directions and instructions on his beautiful holiday home.The house is comfortable and spacious and is well equipped with every modern facility. The garden is well designed and had we had better weather I'm sure we would have made more use of it. The house and garden is very child friendly and an ideal location for a family holiday. We have no hesitation whatsoever in recommending this house for a holiday