We had a dispute about adding on electricity charges after the booking was made which has gone to the resolution centre. I believe the host has now change this practice to avoid future problems.
On arrival one toilet was blocked and the other had a broken seat.
I think they could have done more to welcome guests: salt, pepper and two capsules for the dishwasher is not really trying. A tea bag or two wouldn't cost them too much.
For a house that can sleep 5 I think more than 1 pan is required, but there were lots of plates, cutlery.
On the positive side the host's representative were very helpful with us arriving late and the house is in an excellent location.