Nice and cosy spot to stay in Doonbeg but we found the service very lacking. The owner lives in Texas so it’s run by a housekeeper. It took us two messages to the owner and a call to the housekeeper to simply get the correct address to the property (others seemed to have address issues, the one provided brings up no results in google or Apple maps) and to how to check-In. We mainly booked this property for the stove so when asked if firewood was supplied since everywhere else we’ve stayed has always provided it, we were told by the owner to buy it at a local store and the housekeeper told us no one has lit the stove... Since it’s autumn now and the nights are chilly, the housekeeper eventually agreed to leave us a few bits to light it but I feel this should really come as standard and we shouldn’t have had to ask several times about it. After this we had issues with the TV (not working, although the housekeeper insisted it was despite not being able to tell us how to get it working) and the immersion. We had it on for 45 mins for the shower to still be ice cold and we basically had to figure it out ourselves as the housekeeper didn’t give proper instructions (you need to have the immersion still on for the water to stay hot.) While we did definitely enjoy our stay when we overcame these issues, the
hassle of trying to figure out how to get there and make everything work when we did arrive was a pain we could have done without. It’s a nice place but could do with some extras to make it really nice, like candles, some speakers if not a working tv and a lot of the side lamps didn’t have working bulbs. There was also no hand soap which is pretty essential now. It’s clean but not sparkling - there were dead bugs on the windows and in the corner of rooms, beer bottles on the deck and cigarette butts out the front that should be cleared away from previous guests.
It faces a small country road where cars speed up and down the gravel all day which we could hear from the bedroom and living room. Obviously this isn’t something the owners can help but something to bear in mind if you’ve young children or any animals with you or are looking for a really quiet and peaceful trip. Overall, we did have a enjoyable stay and the bed was comfy and the shower was good - when we got it working! It’s a nice and warm place surrounded by green scenery but the service was not up to standard compared to other Airbnb’s we’ve stayed it. We are happy to do self check-in but a lot of these hiccups could have been easily avoided with a basic handbook and proper details on the Airbnb check in page to save guests having to contact the housekeeper repeatedly. If these hiccups were ironed out it would make the guests experience much better and would have made our stay more enjoyable .