Sam was very prompt for responding to any messages. Sam and her son were very helpful and welcoming on check in. Sams place is lovely and the breakfast welcome pack is a great touch. It's located in a beautiful area very close to a really beautiful forest river walk. I feel it's well suited for couples as a romantic getaway. We had our 4 year old with us and I was a bit nervous about the stairs as they're quite steep. all in all we enjoyed our stay and recommend Sam's place.