Trish was promptly answering my questions about the sites of Killarney before we even finalized our booking. She greeted us by name when we came to check in. Their home is spotless and she has set up so many extra little things to make it a great stay. For example, she has collected menus from a variety of local restaurants and put them into a binder for you to look at before venturing out. Also, if you are interested in taking a bus tour of the ring of Kerry or other sights you can set them up to pick up/drop off right outside the front door. Trish was so easy to chat with and spent time sharing her local insights with us! We can't say enough good things about our experience here!