Comfortable apartment with nice lounge area, will stocked kitchen with a really cute selection of popcorn, chocolates and coke. Plenty of hot water, 3 really great beds and 3 sofa beds that really only fit 1 person per bed, elevator for taking luggage, exceptionally well located to town.
The view of the port is a little underwhelming with the focus being a large rubbish heap that is continually being added to and taken away. There is also lots of light and noise from the docked vessels overnight, but we weren't particularly bothered by it and we are pretty fussy sleepers.
Communication with Laura was great.
We would stay here again as a family of we returned to Galway (which btw is a totally fabulous little place and a real highlight of our recent visit to Ireland).