This was once a fine house but it needs some upkeep. We made the most of our stay however there were several problems that arose which we shared with the owners. We asked for a token discount or some acknowledgement that the problems we had were not in-keeping with what was advertised, we weren't happy with the response received (1 free night for a future stay off-peak) as we won't be staying again.
There were other small problems but the following were the most annoying.
- The dishwasher developed a fault early in our stay, for safety we needed to turn off sockets meaning kids nightlights and monitors could not be used until someone came to disconnect the unit, which lead to a disturbed night. The host did try to remedy the situation while we were there but it couldn't be fixed and we were without a dishwasher for the rest of our stay. This resulted in in having to wash dishes (for 7 people) for the rest of the holiday. Not ideal, we can do that for free at home. Our host only mentioned on our last day to leave any dirty dishes in the sink when we left.
- The (advertised) trampoline was out of commission, the owner told us that it would be fixed during our stay. The kids were excited to hear it would be fixed and were disappointed when this didn't happen.
- The living room TV cabling was not set up correctly when we arrived and was unusable for the first couple of days.
- The house was only superficially clean. We found the false nails of previous occupant discarded by one of the beds as well as other rubbish (coffee cup lid, sweet wrappers down side of bed) showing that the room had not been cleaned very well. The kitchen needed a deep clean, there were crumbs in the kitchen drawers, cupboards and fridge. There was a thick layer of dust under beds and furniture.
On a positive note, the garden was fantastic, the location was lovely (once you have a car, there's lots to see and do in the area). With a small bit of maintenance, this property would provide a great holiday.