Really nice and helpful folks. Bell tent is a great experience. Bed is very comfortable and duvet keeps you warm. The heater in the tent keeps the cold at bay. Showers are clean and work well. I'm pretty sure most people will enjoy this experience. Is there a downside? I guess the 20m you'll have to walk to the bathroom if you need it in the night when it's pouring with rain is a pain but it's a small price to pay for a lot of fun. Cheers David