We didn't get to meet John and Norrie during our 2 night stay but all communications with Liath before the trip were fantastic! Very quick to respond and very accommodating/flexible. The location is super central - 5 min walk to city center and 5 min drive to Killarney National Park entrance. The breakfast was also really great - had the waffles and scramble eggs with bacon on toast which were both delicious. Would definitely recommend staying here!