Unfortunately never got to meet John in person as I checked in after 6pm, but he was a wonderful host to deal with via messages or the phone. Was very accommodating to our group as we weren’t certain of the number of people going when booking and he had no issue adding another person at a later date (and then removing them from the booking when two days later they were unable to join!). Stress free check in and check out, available via phone if needed but guests are left to their own devices which suited us perfectly.