Unfortunately, we experienced devastating flooding in Houston for the 2nd year in a row-during the same exact time of year. My husbands work was affected by this as well as his clients & we had to pay airline fee changes & hotel fees to change our plans again. We paid for this reservation & requested a change but the host never responded to our correspondence and instead just simply denied the change and kept the payment. I hope this type of natural disaster doesn't happen to them. It really disrupts your plans & your life. I guess they needed the money. And I send Blessings.