Ann was very good in communication and was responding to my messages promptly. There were a few toys and games for the kids to play with and Ann was very kind enough to allow us to stay for another 2 hours untill 12 PM for a late check out. Unfortunately those were the only positive aspects of these booking.
Now I like to discuss about the issues. I hope Ann would take necessary actions to sort this out for the future tenants.
We payed 75% inflated rate for the booking and I am sorry to say that the value were nowhere closer to the money spent.
1. The bed sheets/duet cover were dirty with a lot of stains (blood?), had a damp smell and was too difficult to sleep on. This was the most difficult thing we had to deal with. Come on, I paid €320 per night to sleep on this.
2. There should have been an electric shower in at least one of the toilet. The water tank capacity is not enough to hold hot water for at least 3 people to take bath.
3. The upstairs toilets flush was not working most of the time. I had to fill water myself in the flush tank.
4. The plates and cups were stained and I recommend you to replace it at least once in an year.
I have to say, this was the most difficult one we ever had.