Una was extremely easy going with check-in and everything else. The room is cute, clean and comfortable, and the house is pretty. It is located in what appears to be a safe neighborhood with a great view on the hills surrounding Galway. I loved being able to use the soap and shampoo provided by Una, and she was also very helpful with checkout.
I was a little disoriented in the kitchen as I was not too sure about what I was allowed to use and not use, and I would have loved to be able to use the living room but it was locked.