Jack is a lovely genuine host and was keen to share his knowledge of the area and suggest things to do and walks for ourselves and our dog. He helped us with the heating immediately and had a nice bottle of wine at the ready on arrival, which was most welcome after a long drive. The cottage is exactly as seen in the pictures /listing and there was plenty of clean towels, blankets and all the kitchen bits available and clean for use. Wifi was fine for our streaming needs