Not the best experience, a farce from start to finish. We have taken the matter up with Airbnb. Lack of communication from the Hosts, we have given the Hosts many chances to respond to us, but they have chosen not to. I would like to say it was a pleasant stay, but it was not. The accommodation spoilt our experience of Killarney and we were only there for 40 hours! I won't go into detail, but my review is enough to make you aware that there are issues. One of the Hosts informed us that, "They are new to this," but that is not an excuse when you are running a business of 14 units on the complex and have terrible customer service.