What an incredible apartment! We were wowed by all the space and huge balcony. It was perfect for our group of six, plenty of space. I was very impressed and pleasantly surprised by the extra amenities (bathrobes, bath/spa soaps, slippers, bottle of wine, tons of towels!). We felt very welcome. We didn't meet John, but received detailed instructions on how to let ourselves into the apartment, and had no troubles there. I would definitely come back to this apartment when I return to Galway.