I don't want to be unfair with this review. I've reread, and reread the former reviews and am puzzled and perplexed to say the least. I feel cheated! I have used Airbnb numerous times and have never given negative feedback on any of my experiences. So, here goes! There was some confusion on getting to the Chalet. The phone numbers that were given to me as contacts, didn't answer panic and fear were creeping in as we spent 3 hours driving around trying to find this place. Upon arrival, the fire was lit, but the rest of the heating system didn't work. Kate put the electric heating pad on in our bed. With little heat and a fickle shower, we settled in for the night. Kate was never home, saw her twice during our stay of 3 days. Asking for use of spices or whatever was never an option for us. It was peaceful, but we really didn't enjoy our time here. Old microwave, one of the heating kettles didn't work, told to take our trash with us when we left, no washer or dryer as the profile states, just not a very pleasant stay. The place was cluttered with barely room to prepare a meal. Sorry, not a fan!