Hidden fees, asked for refund within 5 minutes of booking after realising and request was declined. Lost out on £230 to celebrate a family member moving country, didn’t get to stay in the end up because of bad communication, no refund on a stay we didn’t have or any form of apology for the lack of communication. Really really disappointing and we will never stay here as a result. Property looked ideal for what we wanted but due to extra fees and late communication we couldn’t do anything. Badly handled by air bnb