Our group of seniors had some difficulties operating the equipment, which our host, Ryan helped us through by phone. He should clarify in his instructions how to call him because 44 44 does not work. We have never heard from "Barbara" ( & " Ryan" is in London). After a night without heat, he started it by phone. Our modern style townhouse could use a few refinements, including more light and mirrors for shaving and makeup, TV instructions, at least another toilet, and somebody local to check in guests. One of the unused bedroom doors locked itself and we could not get it open. This cut us off from the front balcony, but the bigger concern was that all rooms had similar hardware. We could have been stuck in our bedrooms. I don't know a solution if the problem is a design flaw in the rehab door handles. Only one bedroom door during our stay could be deliberately locked because skeleton keys to do so could not be found. There is absolutely no way to see the harbor or much of anything from the property. Not great value for the money, but Kinsale is expensive. Beds work for a maximum of 8 adults. Adding a few kids would be possible, but the per-person cost for extra guests is too high and kids should be free. The one toilet on the first floor (i.e. "second" floor in the USA) would be even more over taxed. People in our group sometimes had to climb two flights of stairs when they needed a toilet while on the ground floor.