The cottage itself is positioned perfectly overlooking Lough Melvin. Sitting outside every morning for breakfast and at sunset was amazing. I would not have left a review at all as there were some negatives and I think myself a positive person , however it was only after receiving a message from the host Karen following our visit accusing me of lying about the number of people staying and threatening to report me to Airbnb that I decided this feedback is important. Please see below my feedback to Karen.
1. Both hand towel rails in bathrooms were broken
2. Cobwebs in the kitchen and dirty glasses, also very poor lighting
3. No house manual as advertised. When I enquired with you about this and a local place you may recommend to eat. I received a reply > 24hrs later but no mention of the house manual
4. Your gardeners arrived early one morning, unannounced by either you or them. They opened the main gate onto the road while my dogs were in the garden and did not even alert us.
5. Single beds were very firm and uncomfortable in 2nd bedroom. We booked a 2 bedroom as my partner snores. For him to be able to sleep comfortably he had to cushion himself with single duvets from the other single beds which we covered and protected with sheets provided
6. Your accusations and threats to report me to Airbnb without even awaiting a reply from me was not in keeping with your current rating on Airbnb