Absolutely terrible - the same key will open the main door to this building (occupying about 10 apartments) and also the same key opens the door to the apartment you sleep in! So so so unsafe and unprofessional. I left and paid a fortune last minute to check into a hotel.
This man is clearly a liar. I messages 3 times, rang 6 times both him and her but to no avail. Please do not stay here - it isn’t safe. I’ve contacted air bnb and am lodging a refund which I have been told I will receive.
This is scandalous. They should be ashamed.