Noel and his partner were FABULOUS people. very kind, compassionate, welcoming. however, there is no reason to only have hot water available certain times of the day. if I pay for a place to be my home away from home, I fully expect to be able to take a hot shower when convenient for me, especially when traveling. I also feel they need to get their heating system under control. while the fire place is a nice touch, I shouldnt be expected to play little house on the prairie and keep the fire going to stay warm. it was so bad I could see my breath inside the house!