Roisin helped us get the key easily even though it was after 6pm when we arrived. She left us contact information in case we had any questions. The cottage is great-- the two bedrooms are actually quite large for such an old building, and one room has a very small side room, maybe would be good if a child is staying with parents. For mobility-limited folks or those that have to use the toilet overnight, keep in mind that there is one bathroom, and it's downstairs, and all bedrooms are upstairs :)
There is a back patio, which is nice in the morning. There's a fridge and tea, which is great. The house seemed plenty warm with the default heat settings. As Americans with minimal experience with Irish shower tanks, we found the shower a bit tricky-- try putting in on the eco-friendly setting, with the warm water at max, we found that the shower stays consistently warm that way!
This place is about 1/2-1 block from several nice bars and restaurants, and being on the west end, you aren't stuck 'directly' in the shopping and tourist medieval part, but you can walk there within 10 minutes. I would much prefer to stay on this side of Galway when I return!