Laetitia could not have been more helpful. She was delightful on the e-mail and went the extra distance to help with a particular query about emergency phone contacts (as the house is in a signal-free area!). The house was exactly as it looks on the photograph and was just how we expected (and hoped!) that it would be. The area is wonderful and there was so much to do and so many places to visit. The house is very remote (which we wanted) and incredibly peaceful.