This was my worst experience with AirBnB.
The room advertised here is clean and in a good location. That wasn’t the issue.
I was booked in for two nights – Friday to Sunday. There were a couple of minor problems when I arrived. For example, I hadn’t been given the entry code for the front door and when I got into my room there was no information about the internet. But Ailish and Eoghain responded to my messages quickly.
The real problem was that I received a message at 9 o’clock on Friday night saying that the family was using the room on Saturday night and I would have to move out the next day. They found me a room in another building – I think I was supposed to be grateful for this – and told me I would have to transfer the next day. I was busy all day Saturday, so moving wasn’t possible. When I said this, the response was that the cleaners were going into my room on Saturday while I was out and would remove my belongings.
When I protested, the response was that I had no choice. The cleaners didn’t move my stuff in the end, but they did go in and clean the room.
On Saturday evening, I moved to the other room in a building down the road (“Over Massimo’s”). This room turned out to be located directly above a night club. It was Saturday night, so it was noisy and I was kept awake for hours.
All in all, it was a pretty terribly experience.
I was told in a message that I would be reimbursed. But that hasn’t happened yet.