Pauline is the property manager and really went out of her way to make sure things were taken care of. She was friendly, engaging and very professional in her duties. The cottage had a view to die for, however it needs a bit of a 'hug' in terms of upgrading some of the rooms. Because it is a semi-detached, the back patio is shared between guests and if the property adjacent is rented then you really feel as if you are in each other's space. It's location is wonderful and only minutes from the nearest town. If one doesn't mind a 'rustic' feeling then it is a gem of a place....