I made the reservation via Airbnb for the room at Highfield House several months in advance of our trip to celebrate our wedding anniversary. Geraldine said she would reserve a nice room for us. Unfortunately, when we arrived, there seemed to be no record of my reservation, and someone started to lead us upstairs, then changed his mind, and instead led us into a first-story room with an antiseptic smell and a lumpy mattress. To top it off, we were charged twice -- once through Airbnb, and then on our credit card -- for this room. We have tried but so far have not been successful in obtaining a refund from Geraldine for our double payment. A comical ending to an otherwise wonderful trip to Ireland.