We're a group of 12 people.
Nessa was at the hospital and there was another lady.

We're arrived a little bit early: 11.30. The checkin should have been at 12pm but the lady told us that the rooms can't be ready before 4pm.

We'd 11 normal beds and 1 air mattress as the agreement.
The air mattress was a little bit deflated; we asked the pump to her and she told us that she's not able to use it; after 1 hour she came and she told us in a angry was that it was the right way to inflate it. The power pump was with low batteries so we're able to do nothing.
The normal bed was comfortable.

The lady prepared us a good takeaway breakfast, that we had in Gallway after the ferry.

I think that we're only a little bit unlucky.