I don’t really know where to start with my praise for this accommodation and the hosts, John and Lisa. Throughout the booking process communication was great. On the day we arrived we had a couple of issues with the heating and the TV. Our issues were down to operator error but John was right out to resolve them as soon as we contacted him.
Firstly the flat has got an amazing location overlooking the Bay and Salthill itself is a lively community with great restaurants and bars. Must visits recommended by John are The Black Cat restaurant and O’Connor’s bar which are both amazing. It’s also greatly located for the main city attractions.
The flat itself is bright and simply stunning. Furnishings are all new and of great quality. Beds are extremely comfortable and the bedding is fantastic. It’s well equipped and has excellent WIFI connection.
John and Lisa provided some really welcoming added touches in the form of bacon, sausages, eggs, milk, tea and coffee which we really enjoyed over two breakfasts.
Unfortunately our holiday didn’t go as planned with my elderly mother falling ill and having to be admitted to Galway Hospital. This resulted in us having to remain in Galway instead of moving on as intended. At this point John and Lisa came into their own as hosts and for that we cannot thank them enough. They bent over backwards to ensure that they could accommodate us and their offers of kindness cannot be overstated. Whilst the flat we were in had been booked meaning that we had to leave, they juggled things around for us and managed to provide identical accommodation for us in the flat upstairs. Lisa even made a fantastic Lasagne for us one night and put it in our fridge with garlic bread for our dinner. They have done everything possible to make a very difficult time for us less stressful. They have shown genuine concern for our situation and are in regular contact with us whilst we remain here, offering genuine offers of help. For this we cannot thank them enough.
We can not recommend this accommodation highly enough and we hope to return to Galway one day and stay here again - if we are lucky enough to find that it’s not booked up already!
Thanks again for everything John and Lisa