Excellent, well designed accommodations. The tour of the castle was a highlight and we hope we get a chance to stay here again in the future! We didn't ever meet Crystal, but John was exceptional and so friendly. He made excellent suggestions for food locations near and also in Galway. Communication was great and always fast. We were amazed at the accommodations and took full advantage of the private tour of the castle. The bed slept amazing and water pressure was perfect. Water temperature was excellent which is a must on long trips. We would definitely return in the future and hope we get to! Breakfast was great and ready promptly at the requested time. We really enjoyed our stay! Thanks so much, John!