Kirstin was very responsive to all emails when we were making our reservations. The location was very convenient to shops and restaurants. We did not have a problem finding a near by parking spot in the lot across the street. The cottage was cozy and welcoming. Be aware that the bathroom is downstairs and the bedrooms are upstairs. Tea, milk and cereals were provided for breakfast. There is a nice selection of DVDs and books. The wifi worked nicely.