I can't recommend Laura's accommodation.
We had multiple issues, including a lack of communication from the host. Though Laura was aware of our check-in time, we couldn't reach her, when we arrived to an empty lock box outside.
We spent a good while calling Laura and support to figure out a solution. Eventually, we had to wake up other guests, to let us in.
Quite stressed we found another unlocked room. Tried to rest a few hours, but with no privacy or option to lock the room, and not knowing if this room would be claimed by others.
Laura responded brief come morning & issued 15% refund. We responded, explaining the events. This is where the experience went further south. After this Laura stopped responding to inquires or any communication.
Overall the experience was unfortunate, mostly because Laura wasn't communicative and owning up to the fact that these events could've been avoided on her end & by being available to guests at check-in. Otherwise ushering a refund fitting.