Bitter sweet experience
John gave us a warm welcome. He provided us with helpful maps and tips on the areas. Both the bathroom and the room were very very clean. We thank you for that. Breakfast was sufficient and conveniently available.
We booked for two nights.
****You are not allowed to stay in your room during the day****
At 11am the next morning we were asked to leave our room. Even when we informed Kay we’d received an urgent message that night calling a family emergency (we needed to cancel all our plans+make urgent arrangements for a 29 hour flight.) she asked how long it would take and again stated this was a ‘family house not a hotel’ - so guests don’t spend the whole day in their rooms.
I respect the rules of every host. However over the 100’s of family homes we’ve stayed in across the world we’ve never been asked to leave our room during the day when we’ve paid for it! And it was never stated in the rules of the home before we booked or even on arrival.
In the midst of grieving and stress, this was a display of some of the most discompassionate behaviour we have encountered during our 10 months of travelling. If this is a ‘family home’ as you kept reminding us, then were are your family values - compassion and empathy?