We had an amazing experience. We were in one of their economy room (it was written in the description when we booked, so we weren't surprised), so it was smaller than their regular rooms, but the rest of the stay we were treated like regular customers. Their breakfast is fabulous, the staff are very nice, smiling, and always willing to help, there is free prosecco on the first evening while listening to the very interesting story of the estate, and there are music sessions at the bar after dinner. The hotel is amazing, with a huge park outside, and the location is perfect: just on the sky road, and at walking distance from the center of clifden.
some last words on Connemara: I've been living in Ireland for 7 years, but for some reasons I've never visited Connemara before:huge mistake, so far it's my favourite part of Ireland! please visit Connemara because you'll have that nice Irish atmosphere without all the tourists and buses and chaos of ring of Kerry!