This place is more like an upscale hostel than a BnB - that being said, it's a great value for staying right in the city center - walking distance to the House of Waterford, and restaurants and bars along the main riverfront street. I didn't meet Oli, but Dana, his assistant, was very nice. My room was very comfy and bright, the large (shared) bathroom was very clean, and the breakfast in the morning was great with fresh coffee, cereal, yogurt, bread and jam.