The true nature of any host is how they respond when things don't go as planned and Michael, considering his response, deserves his superhost status. He is super responsive and quick to solve any problem, even if you're 90% sure it's your fault. He is very friendly and always warm. The flat itself is the place you want to stay to be close to everything. I'm actually so glad we never rented a car, we would never have used it! The mattress, as far as I could see, were very new and comfortable. The rooms were spacious and there was hardly any city noise. I would absolutely come back.