We booked this b&b 2 months in advance and received confirmation. Unfortunately when we arrived, Nicola had not recorded our booking and had let the room again. Despite us paying in advance.
Nicola was genuinely apologetic, and did try to contact another property. Unfortunately they had no room either.
We were reimbursed our money without any trouble, and we sorted alternative accommodation several miles away. Thankfully we had a car, otherwise we would have been really stranded.
This was our first and probably last experience of AirB&B.