We had a great time staying at the Kinsale Townhouse. It was great to be able to stay together as a group of nine. The location was ideal, and we weren't reliant on taxis. The living room and dining area are big enough for everyone to comfortably sit and hangout in which is great when you’re in a big group. Ryans detailed manual covered everything we needed for our stay.
We had a bad experience upon arrival. We could not check in until 3:50pm as the house was still being cleaned (we did arrive early - twenty minutes before check in as the house was being cleaned). When we did check in, the kitchen bin had not been emptied, we found cleaning towels left on the floor, overall the house was not cleaned to a good standard (sticky floors for example).
Ryan was super quick to remedy this problem which we appreciated greatly. I text him and he immediately arranged for someone to come over and clean the property again that evening.
During the week, when we went to use the washing machine, we realised someone had put a mop head in the washing machine which had disintegrated in the wash, and which after a cleaning cycle, ended up all over our clothes. We had to empty the water from the dryer so that it would dry clothes.
We had a really great stay, our only issue was with the cleanliness. Easily fixed by having more cleaners between check out and check in so that everything could be checked. We all had a great stay though, thanks for having us Ryan.