Anne was very responsive and met us on arrival. The location is stunning and the house is beautiful. It is up a very secluded 3.8 km road that is one lane and takes about 10 min to drive, go slowly in case of oncoming traffic. We were the only guests staying in the house at the time and it was very cold with no heat. There is a woodburning stove but there was not enough wood in the house to burn more than 15 min and we arrived too late to buy wood so don't make our mistake and make sure you purchase some wood before you arrive! You will also need to do a quick inventory check for things like paper towels that you may need for your stay and purchase those. Anne was kind enough to leave us with eggs and milk and coffee for our first breakfast which we really appreciated. Make sure you clarify the garbage/recycling/compost instructions with Anne before she leaves, the instructions were a bit complicated. We only had a little grocery store bag of garbage at the end of our stay but it was very windy and rainy and the bins all blew over and weren't all labelled so we weren't sure where to put what.