Emma and Marcus are very nice and were very responsive when needed but otherwise left us alone and the privacy and solitude are things we enjoy The facilities are very basic but clean and we enjoyed the walk along the river as well as the one to the tower castle nearby.
We may have missed/misinterpreted something but we did not see donkeys or ponies and although the alpacas are generally in view, we did not feel surrounded by animals as mentioned in the listing. We declined the additional service of an alpaca walk which is the only direct access available. On first day we did have some in our yard for a little while as they waited to be sheared but this was a lucky coincidence. I respect the ethos of the farm as explained in person (i.e. animals having their own protected space and not approachable) but this would be helpful if included in the listing.