Deborah's house is spotlessly clean. She is very prompt in communication and left out a whole range of breakfast items for us which was very thoughtful. There are some settings (heating is available for 5 hours a day before needing to move over to a meter, hot water does not always run hot and you need to press a button and wait for 20 minutes to get it up and running again) that were a bit complicated, but she was on hand to help us out when we needed her.