There was issues checking in. Night 1 the room felt chilly, I bought a hot water bottle next day. I opened the window to air the room after night 1, it mustn't have clicked. Night 2 Fiona asked me whether everything was ok. A while later I noticed the toilet paper (ran out that morning) hadn't been replaced so I had to disturb Fiona to ask for it. She was very accommodating. When I asked her to put on the heat as I was cold in the room (hadn't closed the window fully, yes my ignorance) it felt awkward. The next morning I used the bathroom hairdryer and the motor blew, so I messaged her to explain that (no complaint). After I left, she sent an angry message citing toilet paper gone for "5 mins" the general tone of the message was that I was being overly needy and to stay at a local hotel next time. I found the tone of her message very unprofessional, giving no benefit of doubt, and being told I'm unwelcome in the future has been an upsetting experience.