I normally don’t write negative reviews and it looks like most people have had a good stay here based on the other reviews but we arrived to a unit that had not been cleaned since the previous guest stayed. Dirt, food, etc. Also it was freezing cold and the hot water was off.
I would have probably just let it go since mistakes happen and this seems like a rare occurrence here but it did affect us negatively because we had to book a much more expensive place upon leaving immediately.
Regardless, Paul was very apologetic and I appreciate the prompt refund.