We arrived in Galway with no reservations and requested to book here. Hazel answered within minutes and our room was ready! Room was a little small, but with a comfy bed and hot shower! The airline lost our luggage and Hazel was so nice and let them deliver it there after we had checked out.
The room is in a great location. You can walk anywhere within minutes! I hope to get back to Galway and stay here again.