Lorrainne was very communicative during the process and was close by in case we needed anything. We were welcomed by cute cow neighbors just next door and the location can't be beat. Lorrainne had everything we needed to get started so we didn't have an immediate need to stock up, which was great since we were very tired by the time we arrived. The cottage is cozy, inviting, and comfortable and our only wish is that we could have stayed longer!