Our reservation made back in April was cancelled at 08:20am the day we were due to stay in the property. We had already left our home and begun our trip with nowhere to stay that night. An explanation was only forthcoming when I messaged asking why our booking had been cancelled. Tony responded that there was an issue with the property. I found this unlikely and was of the view that our 1 night booking had been cancelled so that the property could be made available for a longer let. As we had already begun our trip and were in the area we checked out the property that night and found that it was indeed occupied with guests! There was no issue with the property. We were caused significant stress and inconvenience with a very last minute cancellation. To add further insult the host was not truthful.
Not the way to run a business. Disgraceful!