Check in was easy with the lockbox. The parking permit was also there, but the strip wasn’t working. Susan was awesome to quickly respond and correct the issue. She also helped facilitate an Airbnb technical glitch correction, and provided great local tips and recommendations. We tried many of her restaurant suggestions and they were all spot on! Fabulous customer service!! The flat is in a great location and parking is right next door. You’re a 5-10 minute walk from just about anywhere in Galway. The flat was immaculately clean and had plenty of linens and towels for our group. Hand and dish soap were provided. The decoration is sparse and the furniture is simple; it is a place you stay for convenience and to explore the area, not to hang out a lot in. Kitchen utensils and dishes were provided, but I didn’t cook so I’m not sure exactly what. My daughter loved watching the boats in the harbor from the sitting room window seat. There is some noise from the street and other flats/stairwell but it wasn’t obtrusive. There are no blackout shades, but there are curtains for privacy. The radiators heated the flat well.