I am an Airbnb host as well as a user. Thisis the 1st bad review I've given and I've stayed in maybe 40 Airbnb's all over the world, so I'm not giving this bad review lightly.
Everything was ok when I arrived. Andrea greeted me and showed me around.
I had messaged her earlier to ask permission to use her oven, as she requests guests to do in her listing. The oven and oven tray were absolutely filthy, they obviously hadn't been cleaned in a very long time.
She then brought me upstairs to the room and the1st thing I noticed was that neither the bedsheetsnor duvet cover had been ironed.
The reason I'm soo annoyed about these issues is the fact that
Andrea charges €10 cleaning fee which is obviously not used to pay someone to clean.
Andrea went out straight after showing me around and I didn't see her again dor the rest of my 2 night stay so I never got a chance to say anything to her about these issues.
Other issues are that the bed creaks everytime you move, and the Venetian blinds on the window does very little to keep out light so I suggest to other guests to bring an eye mask, if they want a lie in. The room is at the front of the house, directly opposite a primary school. Thankfully it was a weekend when I was there so I wasn't disturbed by school traffic.
I was given neither a bedroom door key nor a front door key. As mentioned above, I didn't see Andrea at all after check in and I both messaged her and rang her, to ask what I should do when I was going out, but she never replied to either my message or my call ao I had to call to her neighbour for help and advice.
Maybe I just caught Andrea at a bad time but that doesn't excuse charging €10 for cleaning and then leaving a dirty oven for guests to use.