Frances was very welcoming on our arrival. The room and private bathroom were both sparkling clean, nicely decorated and scented. The shower and the bath had very warm water and shower gel, shampoo and hair conditioner were provided, plus many clean towels. The room was very cozy, the bed mattress and duvet fluffy and mega comfortable. In the room there is also a little corner with a small fridge, cutlery, a kettle and a table with two chairs. She gave us a big enough assortment of food to have on our breakfasts for which we are very grateful (fresh fruits, yogurts, milk, bread, cereals, biscuits, scones, etc). So overall we are very happy and satisfied with our stay and we would be happy to be back.