Mary is so lovely! I arrived exasperated an hour later than planned, and she quickly put me at ease and even asked if I would like a tea or coffee!
You can tell she is a true professional with all the personal touches she had in the room - water at the bedside, notes on where to find a mirror for use with the hair dryer, binoculars at the window to enjoy the outstanding view of the town and mountains, and a lovely breakfast in the morning.
We had a lovely chat in the morning and she showed me a map of town and how to walk there - it was actually quite simple and only took about 10 minutes to get to the center of everything.
I highly recommend staying with Mary as you will be very well looked after and in a great location with a stunning view!