We loved our experience in Galway and were very happy with the cleanliness and location of the apartment! Lorraine gave us some great restaurant recommendations and was quick to respond to our messages. We did have a couple of minor issues that affected our check-in. A few days before arriving and the morning that our plane landed, I asked if an early check-in would be possible. Lorraine had said she would keep in touch and let me know, but didn’t. Then, when we got to the building, we had difficulty getting in because we received the incorrect entry code. Since we are from out of the country, we had to find WiFi next door to get in touch and get the right code. Lorraine was relatively quick to respond but we ended up checking in a half hour later than expected. Other than that, I would definitely recommend this apartment to others visiting Galway!