First, as the other reviews have noted, the location is incredible. You exit the apartment and there are shops, restaurants, and a grocery store (Dunnes) within a two minute walk. There is a thriving night life in Galway but the apartment itself is quiet and peaceful.
However, there a few things we found could be improved:
1. Communication. We did not receive the check in info until the evening of the night before check in. After we made contact with Malcom, we still had to wait to get updates on Wi-Fi access and hot water.
2. Check lights and washing machine before guests check in. There is a light out in the dining room and one in the living room and there were towels in the washing machine.
3. Faucet needs to be tightened.
4. Directions. We had no directions on how to use the tv, washing machine, hot water, or heater.
5. Towel hooks. Nowhere to put towels.
6. Basic amenities. Paper towels, toilet paper holder.
Overall, a clean, cute place to stay in the city center. Great for three adults for a few days.