We were very frustrated with our experience. We told her many times that we had limited ability to communicate and when we did, she didn’t seem to understand what we were saying. She scheduled an electrician during our vacation without letting us know. We didn’t have time to do that, nor should they have expected us to wait around. We were able to reset the lights, but even then, not all the bulbs worked, or they were missing. The toilet seats seemed to be broken, or ineffective. The best thing about the home was the balcony. There was clutter or stuff tossed into every corner and space. Good organization could really make this place much better. The woman that met with us was very cold and she seemed surprised that we would not want trash or dirty laundry left behind. She complained at our inconvenient arrival and was very negative. The home had no address on it and no way of getting in without organizing a time to meet. This is incredibly difficult to do when traveling from out of the country. Also, it was quite concerning that the electrical outlets had so much plugged into them. This is a huge fire concern and very unsafe. It was a very disappointing experience.