Karen is a great person and her castle really is a GREAT place! We had the unfortunate experiences of having several issues while we were there that resulted in us leaving the castle a night early. Karen was very friendly during our stay and her place was really awesome. I would recommend people to stay here BUT know that her uncle permanently lives on the second floor. He left a couple times while we were there but kept to himself. This wasn't a huge deal but we weren't told of it earlier. know that he has full access to your rooms and stuff. Also, don't build the fire if there's any wind. This is where our big issue came from. It's a long story, and some of it is our fault and some is Karen's fault, but we ended up leaving because the smoke was so bad in our rooms upstairs (and we had a 20 month old baby). Again, I would say that Karen was very friendly and helpful. Our first night there was amazing!!! I wish our stay would have ended differently.