Friendly, quick response. I particularly liked the manual that was provided to use the facilities. This was useful and a nice touch. Of course the views of the bay is beautiful and it’s lovely to sit out and chill, but personally for location I would next time choose an area where we didn’t have to drive to shops and restaurants (although this is only 5 minutes). Just like other reviews state, the building needs a little TLC. The apartment is very spacious and plenty of room for bigger families, the interior is worn and dated but everything fully functioning just as you need. This is a beautiful part of the world and you can drive to many beautiful sights quickly. This was just where we spent most of our time at other places.