From the moment I made my booking Alison was helpful. She made getting there easy, she made getting to the hotel for the wedding easy too by offering to bring us! She had fresh bread waiting for us and a fridge containing yummy jams, cheese and salami. It was perfect! The decor in the room is so homly and the lush green field out the window is very pleasant on the eye too! Her and her family were incredibly friendly, we felt very comfortable, our biggest regret is not booking more nights!