I acknowledge that I made a mistake. I’d had a very stressful week and had completely forgotten about the time of check-in which was, very unusually, after 6 pm. We arrived at 4:30 just to drop off our bags and everything seemed fine. The check-in information didn’t reiterate that the check-in was after 6 pm and there was no reminder message the day before (which I do when I host) to say “hi looking forward to meeting you, don’t forget check-in is after 6 pm”. Whilst I fully realise that it was my fault that we arrived early, the way in which we were greeted was absolutely appalling. When we arrived at the house everything seemed fine, the gate and back door were unlocked as the check-in information said. We went into the kitchen which was spotlessly clean (although there is a very fine line between clean, and an overwhelming smell of bleach, which is a little off-putting). We went to the the bedroom to drop our bags and we were about to leave when there was a knock on the door, I expected this to be the host saying “hi, lovely to meet you, everything okay?”, but in fact it was a very angry woman essentially scolding us and speaking to us like naughty children. I apologised for my mistake but she didn’t accept the apology and kept saying that we shouldn’t have arrived this early and she had said it in the listing and in the original message when we booked weeks before. I am a host myself and if there is something that is very important to me like no shoes upstairs or the check-in time, I would send a message the day before or add it to the check-in info. Alternatively had the door been locked I would’ve taken out my phone had a look at the listing, realised that the check-in was not till after 6 pm and we would’ve come back later. We left and I was very upset about how we had been spoken to and how stupid I was for not checking the time. When we returned to the house I felt incredibly uncomfortable, but as we were an hour and a half drive from home we decided we might as well stay, we both had showers but as soon as we sat on the bed we realised there was no way we could sleep there. It was the noisiest creakiest bed I have ever encountered in my life. My girlfriend is a very light sleeper so literally if one of us moved slightly in the bed she would waken so we just decided to go home. I sent a message to Andrea to apologise about being early, and to let her know that we had decided to go home as the bed was a little too noisy for us to sleep. I have still received no acknowledgement of this message. We essentially paid €80 to take a shower.