We were happy with our communication with Debra, both before and during the stay. She is very helpful and happy to assist with your stay. She even has an entire room dedicated to tourism information about the area. Our disappointment unfortunately came mostly from the home itself.
We didn't realize we would be staying in the lower half of a house that is inhabited above (i.e. you can easily hear people moving around upstairs and even voices). The owner also had a car parked right outside of our bedroom window (and the curtains didn't close completely), so it felt a bit invasive and not entirely private.
The furnishings in the house were less than desirable (for our taste). The sheets, towels and beds seemed very used and were not comfortable for sleeping. We didn't get a good night sleep during our stay. A few of the towels and one of the bed spreads were visibly stained. It also felt somewhat like we were sleeping in someone's private house, instead of in a guesthouse, as there were personal photos on the walls and multiple decorations.
While the location is somewhat ideal between Killorgin and Killarney, the road to get to the house is a dangerous single-lane road -- and arriving at night made it very difficult to find the house. Since we were from outside the country, we didn't have a local cell phone to help us navigate. If we had the opportunity to choose again, we would stay within walking distance of Killarney.
Also, be aware there is a dog on the property and the owner is a smoker.