Great location and great Airbnb for a big group. Malcolm was lovely prior to arriving and quick to answer messages, however when checking in he came 20 minutes late after ringing a few times and leaving several messages. We were told twice that we’d have the bins picked up on a certain day and he failed to come on both of those days. Really slow with answering messages which was frustrating as we received no instructions on what to do with bins and they began to smell. The apartment was mostly as described however we did go to change a few sheets on beds and there were several stains on duvets/mattresses. In the utility room with washing machine and dryer there was boxes of empty bottles and cans which Malcolm apologised for but did not empty.