My wife and I traveled to Ireland for the holidays. We typically try to stay in Airbnb’s whenever possible. We booked Geralidine’s place based on the photos, reviews, and that she’s a super host. We arrived in the evening to find the place dusty, dirty dishes that had been put away, black mold in the bathroom, and a clogged shower nozzle. Worst of all was the dirty bed linens full of hair and stains. There were no additional linens for us to remake the bed so we had to sleep on the couch. We called Geraldine and she was immediately defensive. She did admit she hadn’t seen the apartment prior to our arrival and therefore couldn’t vouch for the cleaning that supposedly took place. We sent her an amicable message with photos but she instructed us to call Airbnb. She didn’t offer to remedy the situation. We had no choice but to leave and find other accommodations at great expense to ourselves. We weren’t refunded, even partially. Airbnb was no help. This will be our last time using Airbnb