I stayed for 2 nights with Ro recently.
She was very friendly and welcoming. The room was very clean and comfortable. The bathroom unfortunately did not suit my needs. It is a wet room but there were no grab rails anywhere near the shower area. As I have some mobility problems having a shower would have been unsafe for me. Also there were no were no towel rails or shelves to put your toiletries or clothes on. Otherwise it was very good value.