Odel was extremely helpful and quick to respond during our brief stay in their apartment. The apartment was easy to find and would be good value for money for a short trip to Killarney.
Unfortunately, our stay was cut short as the apartment had no power. We tried using the fridge to store our food for the weekend but this was not working and smelled and looked like it had been off for some time. We then tried to make some food in the microwave, which was also not working in multiple sockets throughout the kitchen/living space. We gave up when we couldn't take a shower. We may have overlooked the uncleanliness of the apartment if we hadn't had all of the other issues, but the kitchen was very dirty with sawdust, stains and loose screws on counters and the floor.
Odel responded almost immediately and helped us to troubleshoot but eventually we had to give up and check into a hotel for the night. They were very fair and refunded us straight away to the full value of our booking.