When we arrived they met us with a friendly handshake and to our surprise our room was upgraded with a huge bed and half a dozen fluffy pillows. The shower was wonderfully hot, the bathroom very clean and well powered and the towel warmer was a lovely added touch. There was tea and coffee available and we had room for clothes to hang and air. The bed was the most comfortable I had in Ireland and so warm under two comforters. Would definitely stay again!