Our experience was certainly not typical (I think!). This apartment is part of a hotel complex (or rather in a set of apartments behind the hotel), so it doesn't have the same "home" feel as other places might. Personally, I didn't find that a detractor at all. What was clear was the hotel/apartment staff that prepared our room really read our request as they set up the apartment for our family (we were traveling with children), and they even left a birthday card for my son, who was turning five while we were there. The attention to detail was really thoughtful. The issue for us arose about an hour after we arrived - we found a swarm of fly-like bugs swarming out of the utility closet and covering the hallway walls. It was certainly off-putting. However, the hotel staff was quick to send someone to clean the bugs off the wall and offered us a new apartment to move to immediately.