John was very nice and flexible. He let me check in early in the morning, which was a great convenience to me; unfortunately, the apartment was less than pleasant. There were dishes in the sink, dirty towles on the bathroom floor, no clean towles provided, the kitchen was dirty, and there was a damp smell to the whole place. I chose this room for its proximity to the airport (my only reason for being in Shannon) which was amazingly convenient - other than that, it was an unfortunately disappointing stay.