Robert and Susan were very quick with replies and flexible with our check-in time. The Chalet was perfectly situated close to the village cafes and shops. The Chalet itself was cosy and warm and well equipped. It was quite cold during our trip but the Chalet heated up quick and Susan even left us hot-water bottles. There was fresh bread, eggs and tea/coffee in the kitchen when we arrived as well as lots of books and pamphlets about Cong and the surrounding areas left for us to read. Cong has beautiful forests and trails located very close to the Chalet, suitable for walking or biking. Robert and Susan also recommended us 2 places to eat which were both fantastic. We hope to return in the future.