We arrived on a Friday afternoon and realised there was an issue with the heating. We contacted the house manager who lives next door and was told there was no heating oil! An oversight that could happen to anyone especially in February. An oil delivery was promptly arranged for the next morning and drums of oil sorted for that night.
Edyta and family couldn’t have been more apologetic and did everything to rectify the situation asap.
We were also given a late check out as an apology for the heating, which wasn’t necessary but very much appreciated.
The house itself is an ideal location for exploring Kerry with Killarney only 15 minutes away. The house itself is spacious and very clean with everything needed for a very pleasant stay. We would definitely book again.