It was warm and welcoming yet felt like a real medieval castle because of the exposed walls, staircases, etc. John warned us to dress warm since the castle is difficult to heat, but we never had a problem with being cold. The top floors were naturally cooler than the first floor but not an issue. His instructions for the key access were easy. A once in a lifetime experience and wonderful to see a castle being saved instead of left to ruin! Definitely worth a stay!