My husband and I were only able to stay in Irene's place three nights, but it was a highlight of our trip to Ireland. She was always available with timely responses during the booking process and as our stay approached. The location in the West End is absolutely perfect. It was walkable to everything we wanted to do in Galway town, and even though we were unsure about the parking at first, the nearby lot at the church offered us easy in and out access for our one day of driving in Connemara. The apartment is clean and well equipped. AND, we kept warm during a cold snap in November, which, from our experience in other Irish homes is high praise. In fact, Irene kept reminding us to use the heaters as much as we wanted! What hooked us when we looked at the photographs online were the views, and they are magnificent. We never got tired of watching the people on the bridge or staring at the River Corrib rushing to Galway Bay and out to sea. It was like taking a deep breath in the midst of a very scheduled holiday. Irene's place offers a bit of serenity in a bustling city and we highly recommend.