Very bad start when we arrived the house was freezing cold and damp could see our breath when we were speakimg, for nearly two hours trying to get the heating working it kept kicking out and could not contact the hoist or co hoist phone was off got your aunt then and she didnt no what to do. We had to end up bleeding the boiler our self that was really unsafe but we had two childern and two pentioners with us. The heating must off been broke along time as we had to sleep in our clothes because the house was still so cold. There was damp and cobwebs on the roof and walls, the house was very dirty except the bathroom