We were made welcome, but the house is just not appropriate for the standard expected of Airbnb. We were fortunate, at a busy time, to find an excellent room at a local hotel, for little extra cost, so our Christmas wasn't ruined. I doubt very much if we will try Airbnb again after this experience. We twice emailed Airbnb on the 20th and 22nd of December to inform you that we'd left the accommodation, as yet without reply. I expect to be reimbursed for 8 of the 9 nights.