We booked the Driftwood house for a weekend reunion with my parents and brother who were visiting from the U.S.
We seemed to stay on a weekend in which everything that could go wrong did go wrong. We were unable to find the house through GPS. We walked in to find a dead bird in the living room with lots of droppings scattered around the house. A maintenance person told us the oil tank was full but on our first morning we woke up to a cold house and no hot water - another maintenance person that evening informed us that the oil tank was in fact nearly empty.
Despite the series of unfortunate events, the company did a great job responding to the issues. They dropped a pin for us to find the house. They sent someone to clean up the bird droppings and assess the oil tank, and he even dropped by some coal for the stove so we could keep warm. When we asked about a discount for the weekend shared with not one, but two maintenance men, they obliged kindly and refunded our cleaning fee.
The house was large and beautiful, but the WiFi, though “connected,” did not work. The rooms were a nice size, and the kitchen was well-stocked, but one of the beds felt like a half-depleted air mattress. It was a lot of give and take on a rather short weekend. I would maybe stay again since the bones of the house and the company’s service was good, but I would opt for a longer stay so there is more time to relax in between.