Communication was great, check-in was very convenient and flexible and the location was good. From the photos and other reviews we expected compact accommodation but were surprised at how cramped it actually was.
In our room with 2 suitcases and 2 carry on you simple could not unpack. There was no wardrode or coat hooks to hang any clothes. The 2 coat hooks were not sufficient to hang the three towels to dry for the second night.
My advice is to carefully pack before arrival so everything you need is on the very top of your suitcase. Also be prepared that if you are on a long trip you will not have room to wash your smalls while staying here.
Some reviews have mentioned a comfortable bed. This did not apply to our room. We are a couple who are both less than average weight and we sunk uncomfortably into the center of the bed. God help any couple above average weight.
We did notice that the rooms varied in size and perhaps in quality of bed. Despite the fact that we booked 9 months ahead, arrived slightly before check-in time and booked for 2 nights we seemed to get a more cramped room, and it seems a poorer quality bed. My advice would be to make sure you get one of the better rooms especially if staying more than one night.