We didn't get to meet Kathryn, but we felt welcome enough. The house and rooms are very clean. If you are someone who needs warmth, make sure you communicate that need as the heat sometimes cut off from a master switch somewhere in the home. The breakfast was very good. The walk to the promenade is more like 10 minutes. The bus is very handy and close by. Make sure you get the day pass if you plan on going on the bus more than twice.