This was a delightful little loft & included lots of nice extra touches. Although Deirdre tried to communicate with us, for some reason we did not receive her messages, but that did not impact our stay or the check -in process. We felt like all of the pertinent information was in the confirmation email we received. It was a little tricky finding their address, but that had more to do with the car's navigation system than anything else. Shortly after we arrived, Deirdre greeted us outside, in the rain, and checked to make sure everything was to our liking. She then suggested a few places we might light to eat, and went so far as to call the one we were interested in to make sure they had a table waiting for us when we arrived. Which was wonderful considering they were quite busy when we arrived. Unfortunately our stay was limited as we had reservations the next morning for a cute little cafe in Killarney, but what we did get to experience during our stay with them was wonderful!