Unfortunately our visit to the cottage did not live up to the reviews that I read prior to our stay.
When we arrived at the cottage it was cold, the bed linen was not on the beds, the house smelt musty and the crockery was dirty. Used soap bars were in the sinks and the lamps didn't have light bulbs in them. All four phones used in the cottage by myself, my parents and husband could not access the Wi-Fi. We were staying the one night as we were attending a wedding at the kilronan castle. I purposely booked the cottage thinking that my parents could also stay with my husband and our baby. We are not a family who are fussy or high maintenance but on this occasion I couldn't allow them to stay and instead spent some of the time I should have been enjoying the wedding reception, booking alternative accommodation for them. I contacted Tom who explained there was a mix up and bed linen would be put on two of the beds. I don't understand why there wasn't clean linen on all three beds. As it happened I spent the night in the bed without any linen, as my daughter had a disturbed sleep. This was obviously not ideal.
I would suggest that Tom ensures the cottage is ready for all guests and would recommend an honesty box where people can contribute to basic provisions such as milk, coffee, tea, soap dispensers or incorporate these costs into his initial pricing.
On the plus side Tom seemed like a nice man who responded very quickly to all my messages. I've never written a negative review but I think it's important and I hope that this helps to improve the service as the cottage has great potential.