I arrived and found the directions spot on, key in the door awaiting me. The cottage was as shown on the listing. It was spotlessly clean. There were some kind touches, milk, tea/coffee and biscuits, shower gels and shampoo. I didn't get to meet Jo Ann, but she did message me the following morning checking to see I was ok and that I had everything. The location is remote and so peaceful. It is perfect if you just need some space to get away for a few days to de-stress. I recommend it and would return. Thanks Jo Ann