We never got to meet Brenda, as she was occupied the one night we were there, but she was super communicative and even texted to make sure we knew all the directions. When we arrived, the room was laid out beautifully, very well decorated and comfortable, with water, snacks, and tons of maps and brochures left for us. The house is very central, maybe a 10-15 minute easy walk to a lot of shops and sights. The bed was also the most comfortable of any the rooms we stayed in. We had a great stay!