The communication was lacking quite a bit. Although, Keith always replied quickly, when messaged via AirBnB, any communication beyond that was pretty much non-existent. There was no real check-in, besides a message being left telling us where to find the key. So, after we opened the door to enter the house, and look for our room, for the bathroom etc., whilst Keith was at home the entire time just a few meters away from us upstairs and didn’t say a word to welcome us until we walked upstairs, so we didn’t even realize he was sitting there the entire time. That was a bit creepy. The only thing he did say then was ‘Hi there’ and asking whether we arrived okay. That was it, and beyond that it was kind of hard to get any conversation flowing. The overall cleanliness of the place wasn’t great, the microwave was filthy, looking as if it had never been cleaned so we refrained from using that, the oven wasn’t particularly clean either. Further, the bathroom was kind of dirty, as well, it surely hadn’t been cleaned before our arrival as there was hair on the generally dirty floors and the shower wasn’t exactly pristine either. What’s more, Keith managed to lock us in the house the second day of our stay, which resulted in us missing the hourly bus in direction of the cliffs of moher. As Keith never explained whether the lockbox where the key was stored was our own personal key, we assumed that the key was just to be put back there so everyone who needed it could access it anytime via the key code, besides, you don’t just lock the door, if you know there’s still someone in the house, which we clearly were as we even told Keith about our plans and vague time-schedule the day before. It overall just didn’t feel like a very comfortable place to be in as the atmosphere wasn’t very homey and the lack of communication and difficulty to hold up a conversation with Keith didn’t really help. Perhaps, he just isn’t a very social guy and that is fine. I guess, I definitely had different expectations for this home after reading all the positive reviews. The location is nice, pretty close to the sea, which can even be seen from one of the living room windows and there a direct bus connection to Galway.