Ellen was kind and available.
The biggest issue was the accuracy of the amenities:
-After asking about breakfast (which the listing explicitly included in amenities) we were given a loaf of white bread.
-Dryer (mentioned in amenities) was a clothesline outside (not an appliance)
-No toiletries were provided..
In addition:
-Wifi was spotty within the unit but speed was adequate.
-Given the 4 bedrooms there is lots of space.