This was the first air b&b I had ever purchased for myself. I had a lot of questions way before we ever made the trip and Clem was quick to respond. He allowed early check in and on the day I was leaving my plane got delayed so he actually let us stay a little longer than checkout after he asked the next guests what time they would arrive. He went above and beyond with outstanding communication and a huge packet of information about the attractions in the area! The best part of this stay is how fabulous the house is with breathtaking views, a driveway to park your car, a huge living room with a comfy couch and plenty of great movies to watch. If you have the time for that sorta thing. The house was much bigger than I expected and it was just a few minutes walk down the hill to great restaurants, pubs, grocery stores, convenience stores, pharmacies and shopping. Basically everything you need is a short walk away! I highly recommend his place! The best air b&b I have stayed in so far!