We stayed at this house for 2 nights - we had a couple of issues that could have been dealt with better. First of all the heating did not work properly. This is fine in summer but it was freezing and winter. We were told a plumber would come out the next morning to bleed the radiators and this did not happen. This could have been easily fixed if there was tools in the house. Host told us to light a fire but there was no turf or coal to do so so told us to go buy some? At the very least she could have told us she would cover it. We expected the house to be heated. Our second issue was the plumbing- there was 12 of us and only 1 person can shower at a time? Also, there was also only 1 towel per person and we ran out of toilet paper? Why wouldn't you leave a supply? The house also was not clean -There was stains on our bed and dirt under it. You pay a huge cleaning fee but honestly do not see why. We were also told we would be given a code for the alarm -we were not. We paid a lot of money to the host and we expected better. Honestly so disappointed. We have stayed in better houses for a fraction of the price. Avoid!