She was very kind. The check in time wasn’t until 5pm which was a little late, and check out was 10am so there wasn’t a lot of time there. The pictures are also a bit deceiving because we weren’t “steps to the cliff”. We had to drive down the road. However, the rental comes with a free pass into the cliffs once you’re there which was nice. The rental made it seem like the animals were part of the full experience as well but it just seems like it’s things to do in the area. All in all, a fine place to crash for the night.