Fantastic Location.
Susan’s stay is situated in the heart of Galway city and should you be looking for an ideal base from which to travel this is it.
However there were a few let downs during our stay that have to be mentioned. Check in was easy and efficient although complicated which could be a problem for elderly guests. The house it’s self is large and spacious but is situated on 4 floors so the ability to climb stairs is essential. The beds were very comfortable but I cannot say the same for the lounge room furniture. The two couch’s were very stiff and small and weren’t very inviting after a long days walking through the city. The lack of USB ports and TV’s in the house was concerning especially given the price tag of the place. The house really needs to be brought up to the modern era. There is also no mention of the €400 refundable security deposit when booking but youllbe sure to receive a phone call asking for it.
What you won’t get however is top notch communication, the number given is very hard to access, I personally called it a total of 6 times during my stay with each time the phone being turned off and my call not accepted. This was the story of my weekend as I called both Friday and Saturday and received no call back/ or message until Saturday evening. This was very unprofessional.
It appears as though this stay is coupled with many others in the area as the messages sent via Airbnb are automated and even when you reply the second you receive one there is still no response for hours.
All in all, this place is a perfect stay if you will be busy travelling all day and only need somewhere to rest a head, but the value for money in my opinion just isn’t there.