I never met Mary and was met by a man who did not give any information other than the wifi password and said to come and go as I please. An introduction would have been good to know who I was staying with for my own comfort and safety. It would have been nice to have known if I could make a coffee in the morning and some general information for staying. Otherwise it suited me for the purpose of my visit, the room was clean but the bathroom could have done with a bit of a freshen up.