Karen and John made us feel very welcome. They showed us around the house, how to work everything, and provided excellent tips on what to see, when to get there, and where to eat. She also lit a fire every night for us when we got back, which set a great atmosphere in the evenings. It was the perfect balance of helpful tips and staying out of the way to give us our privacy. The view is beautiful and so is the castle itself. It was a fun, private experience and we'd recommend it for anyone looking for something more interesting than a hotel.