This was the most disappointing experience I've ever had with Airbnb. The window (which was brightly shining in the picture) was blocked with a plasterboard (due to the noisy street). The heating was off despite of winterseason, so we had to freeze. Last but not least even the bed sheet had a bloodstain and some other ones, we could not define. We tried to contact the host but after we couldn't get through, we reached for help from Airbnb. When the host wanted to speak to us after a while, he did not even understand our disappointment and accept our wish to cancel and get the full refund. We had to invest so many energy in getting back this money, it was aweful and a horrible experience.