I booked this place for me and my boyfriend to stay for one night. The place seemed lovely but unfortunately upon arrival it was a huge disappointment. The place was in a complete mess, obviously had not been cleaned since the previous guests (dirty sheets, used towels, a used hair brush left..) I understand that "these things happen" but I think the host completely mishandled the situation, not even offering an apology. I tried contacting her via phone call but there was no answer. Eilish suggested that at 6:00PM we could find somewhere else to stay in Galway- very inconsiderate. I think in future instead of making your guests feel like a burden you should just rectify the problem and I think an apology would have gone a long way.