We stayed in Galway for three nights and it was absolutely incredible. Communication was great throughout. The property was in pristine condition when we arrived. The location was fascinating, just on Eyre Square and right above a taxi service which meant you were never waiting long to go anywhere. As others have mentioned in the reviews the building is a little bit old and so is the plumbing. Regardless we had the best time and would definetely look at staying here again for our next trip to Galway.