10 minutes after I booked the night. I contacted them to cancel the booking as my plans changed and I couldn't make it to my destination. AirBnb would not allow me to do so, (booked the day of stay) and refund my money.
A couple messages went back and forth... and basically I was told, we are keeping you money (even the cleaning fee) as "your the one who wanted to cancel"
Yes, 10 minutes after I booked.
it's not life changing money, keep it... You just left a bad taste in my mouth.
Avoid these people.