From the moment we walked into the building, I knew we were going to have some challenges. The four flights of stairs were expected. The moldy/musty smell and dirty carpet was not. I know that isn't the responsibility of the apartment owner, but it was still quite bad at the start. Upon entry to the duplex, it was cold. Susan had told us to expect that because of the airing out between guests, so I wasn't too concerned. You also enter directly into a small, dark downstairs with just the two bedrooms, which was a bit surprising and disappointing. Kitchen, living area and bathroom are all upstairs (which did make it challenging to use the facilities in the middle of the night). Then the real challenges began. There is no heat in this apartment. She provides 3 portable space heaters and the living area has its own dedicated unit. One of the space heaters was so small, it was useless. What this means is that when you arrive back each day, the entire place is freezing (it was at or below freezing each night of our stay). You have to set up the space heaters in each room and close the doors. It takes a couple of hours to warm up. The hallways and stairway never warm up. It is basically like camping indoors. The beds were freezing. You needed extra layers to stay somewhat warm indoors (with the exception of the living area which did get warm quite fast with the doors closed). Beyond the heating issues, there are water pressure challenges (particularly in the shower) and the entire place is quite old and dirty, just very poorly kept. It badly needs updating. The wifi was also quite poor, with the signal dropping unexpectedly. As we were checking out, I told Susan about our experience and the fact that we had found the dryer handle on the kitchen floor when we arrived. Rather than addressing any of my concerns about the heat, water, etc. she instead charged us through Airbnb to repair the dryer. Needless to say, that did not improve the experience. Overall, I was extremely disappointed in the discrepancies between the listing/listing photos and the actual experience we had at this location. I am shocked at the many positive reviews for this place. Perhaps most people just don't care about about having heat (or weren't there in cold weather), bad smells and a general lack of cleanliness.