We didn't meet Grace in-person as there is a very straight forward and clear self check-in procedure. The studio is perfect to stay a couple of nights if you are traveling to/from Connemara or around the counties. We spent only one night and Grace has been very fast in replying to any query on Airbnb chat. Overall we had a pleasant stay, but some aspects of the cleanliness should be improved and we had an issue with the hot water not coming out of the shower.