John and Norrie were away during our stay so we did not meet them.
Our room was up two flights of stairs which we did not expect to have to carry all our luggage up and down that many stairs. Our room only had a window in the roof so no view, but was clean, although wallpaper, bathroom and soft furnishings were rather old and worn out.
When we went down to breakfast there was no one there to serve us or give us a menu, so we had to make do with what items were on the dresser, and were offered other menu choices when it was too late.
The B&B was in a good and easy to find location, close to the city centre, and the host gave us a city map and explained local tourist attractions to us.