To say I'm disappointed is an understatement.
All previous guest reviews for Teresa were very positive. I have to say I had the opposite experience.
I found hairs from whoever was staying previously in the bedroom and en-suite bathroom. It was obvious to me that the room wasn't really prepared in terms of floor being, brushed or mopped. The wash hand bason hadn't been cleaned down and worse than that, when I pulled back the duvet, I found hairs again. The bed sheet also appears not to have been washed in a while and clearly has been in use for quite some time. The duvet and pillows look like they were just thrown over the bed and no attention paid to arranging them to even look nice.
I looked in the cupboard to see if I could find a clean sheet only and found a bed sheet only to discover that there were hairs in this also. In the cupboard was also underwear from whoever had been there before. What it looked like for me was that someone had been living there and left stuff behind and this is not what you want to see when you are a paying guest.
The host mentioned that she left out tea for the morning, but I noticed that the remains of the previous brew was still in the pot – it hadn’t even been rinsed out. Again, not very welcoming.
The welcome was also less than enthusiastic also. Apart from saying hello, the first thing said to me was ‘the room is up this way,’ so no kind of typical welcome chit-chat that might take place between host and guest, even for a minute or two. I actually thought Teresa was someone I knew from university over 30 years ago and this was the only conversation that took place. Even just a quick intro to where things were in terms of kitchen and living room (rather than just pointing to them from the hallway), so as to reassure me I would not feel I was intruding if I entered them.
As an airbnb host for over 2 years I pride myself on making sure my guests feel welcome, that they know where things are and that the rooms are tidy, clean, washed down and look that at least some time and attention has been paid to preparing them.
During my travels this the most expensive night I paid. I got hotels for less along with breakfast (not that I was expecting breakfast) and of course the rooms were prepared, clean and spotless. And the welcomes were so much better. I understand you are entering someone’s home on airbnb, but if I’m paying money to stay, then I expect that the host treat the visit accordingly and ensure the rooms are clean.
It’s a real pity because Teresa’s home is beautiful and the location is great but making someone feel welcome and preparing the room accordingly is the least that can be expected especially if you’re paying, and paying more than even one four star hotel I stayed in.
I had a great night in Crosshaven among friends, but felt very uncomfortable during my stay in the accommodation.