We had a little difficulty finding the address, but a quick phone call to Pauline and all was well. If you can't do stairs this is not the place for you, but we were ok. We did not find the walk up the hill from town very steep as we do a walk steeper than this every day at home, but I guess it is relative to what you are used to. The apartment is an eclectic mix of furnishings, and although there was not a proper lock on the door of the apartment itself, we felt safe. We were also visited in the night by one of Paulines cats, which was ok because we are missing our dog and it was a pet fix. The bed is very comfortable, and the apartment quite quiet for being in the city.