The room was clean and the bed was very comfortable. Vicki was nice enough to accommodate me when I contacted her at 10pm asking if I could come that night. However, I had a lot of trouble finding the place given the address listed on the site, and Vicki was slow to reply to help. I ended up at a neighbor's house who very kindly drove me down to the correct home. When I got there, I knocked several times and no one answered-despite knowing that I was coming. I finally just walked on to be greeted by her husband who asked me how I got in the house. So, not great communication.