house needs an extensive deep clean. fridge/freezer not working on arrival. freezer warm inside.. whoever is cleaning the kitchen didn't notice... multiple calls to Paul to sort. one solution was to bring our.food.to.the fridge of the pub next door????? I mean seriously. eventually a refrigeration unit on trailer brought around back of.house and we had to go outside to get any fridge items..fridge replaced following day by lunchtime but only because we asked and insisted.... overall cleanliness standard is poor. cupboard handles developing mould..not cleaned in a long long time
. cutlery drawer very dirty. I had to empty old coffee from machine on arrival and wash the pot....very dirty..mould forming on the inside of juicer..inside of oven needs a serious clean. cupboards clearly not cleaned in a long time. dishwasher not.cleaning anything properly..again appliance clearly neglected and resulting in dirty glasses and cups in the cupboards..showers temp all over the place on Saturday showers, shower plug in main bathroom is almost blocked.... not to mention the hair in the tray of ensuite to the bottom bedroomno hot water for anyone in the house Sunday morning..nobody was able to have a shower....over eilzabeth, the house needs a serious deep deep clean and from there it's obvious that a professional third party cleaner should be brought on board... whilst this is a spacious house that was able to hold.us all comfortably it has been neglected in my opinion and the photos are obviously many yrs old... reviews already submitted feel.like they stayed at a different house because we all found ourselves having to clean cutlery and glass/cups when we took them out before we could use..another.thing to consider....make it clear to customers that there is NOTHING there in the line of a welcome pack..no milk,tea,coffe,etc..on arrival..very poor level of hosting.. Paul cited covid as a reason..rubbish...this is our third Airbnb this yr and the 2 previous had wonderful welcome packs for our stay..homemade bread jam,milk, eggs, sausages etc....it's abundantly clear there is now pride in this house anymore Elizabeth. if there was the above should not be happening..