Lorraine gave clear instructions on key collection which worked out perfectly.
The house was very cold when we arrived and there was food in the fridge that was a month out of date - also old food in cupboards.
Dishes and cutlery had to be washed before use (tea splatters on the outside of cups) and the kitchen sink was filthy.
There was loads of hot water available but the radiators didn't heat properly - there seems to be a lot of air in the heating system with cold patches in radiators.
We lit the open fire on the second evening and it was quite cosy.
Has the potential to be a lovely house with a deep clean and a service of the heating system