I find it difficult leaving negative comments on a review and something I’ve thankfully not needed to do, but also with such a low star as two too! However, along with my husband (and one year old daughter), we feel that it is completely fair due to our reasons below.
Firstly, John communicated brilliantly throughout the whole booking process and met us at the property by chance when he was collecting his fire wood. He was very informative and kind; the recommendation of the "Meyler's Millhouse Bar & Restaurant" was great for our quick evening supper and guidance of time to get to Rosslare Ferryport was spot on. We also feel that this place has an awful lot of potential, even with just a few small changes. Unfortunately the flat does not live up to the three simple priorities of needing to be somewhere fairly comfortable, warm and easy.
Our main objective staying at John’s place was to have somewhere self catering, wash clothes, a cot for our daughter, and not far from the ferry for our early crossing. We also made sure to check that the amenities were correct in saying that there was a travel cot, and John assured us that there was in our correspondence. However when we arrived and stumbled across John, we were not only told by John that he’d got confused with our booking and put the other customers in our originally booked accommodation, he’d also forgotten about the cot. John showed us where the travel cot was in his “open to all weather’s” barn with cobwebs, dirt and puddles of water in it. It was also missing the mattress. We thankfully did have another tent travel cot in our car but as we were leaving very early, we hadn’t planned to have to unload too much out of the car and have more to pack/unpack. So, if you do need the travel cot, be sure to bring your own! We were then told by John we could stay in the “nicer flat” for no extra charge as the other people had already settled in. We dread to think what the smaller flat is like!
John kindly gave us directions for the local pub, and thankfully we partook in a quick meal (great for children!!) and a Guinness as the stove in the flat doesn’t work correctly. We wanted to prepare some breakfast for our journey back, and after trying to boil some eggs which took for ever, we gave up. We didn’t contact John regarding this as he told us he was going out and when we did finally get down to cooking it was very late.
We also wanted to wash our daughters messy clothes (thankfully the washing machine works!) but the flat is so cold it didn’t dry anything on the clothes dryer. On the note of heating, the electric heaters are far too dangerous along with not having a fire alarm. We were absolutely frozen, and unfortunately our daughter (and us!) hardly got any sleep because she was so cold.
Along with being extremely cold, we also couldn’t sleep due to our bed being so uncomfortable to sleep on along with both of us itching like absolutely crazy. We can only assume flees (or bed bugs!?). This was also unfortunately not all, due to the horrid smell of cigarettes on the sheets which felt un-clean and the flat smelled damp throughout.
Suffice to say we shall not be coming again, and we really do feel that people should be warned of this awful place. John is great, and with a little bit of work, he really would have a great place to stay. The location is what sells it, but only that at the moment unfortunately. We couldn’t even say it was value for money, because the priorities of “fairly comfortable, warm and easy” are not met so therefore it is completely unreasonable to charge customers like this.
If for those that don’t mind itching like crazy, not being able to cook properly or feeling warm, still want to stay here, be warned that the directions to get to the property could be enhanced somewhat. Once you get to the few houses at the end of the dead end road, you will see John’s white farmhouse directly in front of you. There looks to be three lanes; one just before his wooden gate, one which goes through his gate, and one just off to the right. Go through his gate, and the two flats are in front of you just off to the left.
Sorry John, but you really aught to look after your place better in order to charge people for it. It really is not worth the money.