I got lost, but Breda answered when I rang and it was sorted out straight away. The space is perfect, great bed, very comfortable and I had a great nights sleep. The walls dò not block out the family next door but I did not find them loud. I accidently set off the smoke alarm with the toaster, have a towel on hand. It is good to know it works. Great wifi, plentiful breakfast, pretty place, good shower.