Sandie was very flexible with our arrival time and met us at check in to show us around and explain how everything worked, which was helpful because we're from the States and not accustomed to some Irish or European features. There is a large bedroom downstairs which was very good for my father-in-law who would not have been able to navigate the narrow stairs. It's a very cute place; what I imagine ski chalets are like. Love the skylights in the bedrooms and at the stairway. A great stay overall.