Alan was incredibly accommodating about our quite late arrival and promptly showed us around the castle and offered us some coffee. From then on, he gave us our space and we were free to come and go as we pleased which was lovely. I wish we had had more time to explore the grounds a bit but what we did see was beautiful and we even got to meet the horses and the donkey on our last morning. The castle is definitely a bit chilly so make sure you have some warm pajamas but the beds were comfortable. Overall, the listing is very accurate and we enjoyed ourselves!