Beds were absolutely vile. Mattresses as old as the house covered in stains and physical dirt and holes. Not even mattress protectors to attempt to hide same. Could feel every spring and coil. Showers were mouldy and grimey around the trays. A lot of appliances not working. Appreciate that the house is old but it’s no excuse for years worth of dirt and grime built up on skirting, window surrounds, windows and bathrooms. Smell of must and mould overwhelming with a vain attempt to cover with A LOT of air fresheners. No fire escape from back of house. Rude and unsatisfactory response when told these issues. Have pictures to back up claims.