Claire was very responsive. Her place was clean and had everything I would need for a short stay. There was noise from the main house on the first evening and when I told Claire this she was very helpful and the noise level was a lot less after. I am a light sleeper and ear plugs solved the issue. I did find that the suite being part of the main house with a door separating both was not what I imagined from the description. The place was good for what I needed overall and clean.