We had a lovely time at the cottage! You can't beat the location - it's close to many shops, restaurants, bus and tram stops. The bedding was very comfortable which we appreciated after spending our days walking around the city. The steep ladder to the loft was a bit nerve-wracking, but we managed it fine. If you have mobility issues, this may be an issue. Fiona is a wonderful and responsive host! There was an issue with the kitchen plumbing, but Fiona was quick to respond and had it sorted by the end of our stay.