Neil is an excellent host, he is super helpful with arrangements. He is super responsive to messages. He helps to adjust several stuff including check-in/checkout for us, as we are traveling with 7mo old baby and elderly people.
He is clear about his instructions to check in although the Butterfly lodge is a bit tricky to find. But according to his video instruction is was clear enough to check-in.
We went to a winter time, but I think it's a great place during summer than winter. The location is quite and away from city crowd.