The house was generally clean upon arrival.
However, the outside bin was two thirds full. As such after we had been in the property for a week we had to leave it overflowing since the owner did not let us know which day of the week to put the bin out on so we missed the bin collection.
The house was described as the perfect place with full access. However, this is not the case. There is no access to the washing machine nor the heating system. Whilst the washing machine was pointed out on the description as not being included, there is no reason for this to be the case given that it was (we think) in a locked cupboard in the kitchen. Further not being able to access a washing machine contradicts the notion of the house supporting babies and also being clearly a holiday let. Unfortunately with the lack of a washing machine we were unable to wash any of the towels and bedsheets that had become dirty during our stay.
Other issues were things were not working which would have been expected to be working were:
1. We could not get the dishwasher to work so had to hand wash everything. Separately within the dishwasher the rollers on the lower shelf were missing so it didn't come in and out
2. The tin opener didn't work at all
3. Whilst the owner offered to come and sort out the heating, we would have expected to have access to a thermostat especially as the outside temperature changed and we don't want to be in regular contact with the owner about this especially given the challenges with communicating on the washing machine.
4. The hot water was limited such that showers could not be taken by all.
5. Generally the crockery, cutlery etc was of a basic standard and not enough for a house of 8.
6. There was a drawer in master room with the front broken off with nails sticking out from it.
7. There was no mop so we hand to hand wash on our knees the kitchen floor.
In email conversation with the host about the washing machine, I said that I found it appalling that this was not accessible to which the owner stated that I was insulting her. it was merely sharing feedback and feelings of discontent with the fact that a whole house described as 'perfect' clearly isn't.
Good location to Killarney centre
Generally the property was old, tired, in need of modernisation and fixing in the areas described above.
What we perceive is the host putting the property on Airbnb as effectively a holiday let given it is the whole house and given that it is not usually their home. As such when holiday lets are provided and charged for accordingly then we would expect a better standard and will not be returning or recommending.