Kate's Instant Booking made it easy for us to make new plans to visit the West Coast at the last minute. But that didn't keep her from having the apartment ready, the lights and heat on and even the electric blanket making the bed toasty for us! Much appreciated on a cold, wet night. We weren't at the apartment much but we're grateful for the toast, cheese and meat plate she set out in the morning. We were able to make coffee and tea before heading out for a full day. We certainly took advantage of her offer to sit before her fireplace in her sitting room when we got back. We actually only had a chance to meet in the final minutes when we left before dawn and she was very helpful in providing driving advice on getting back onto our journey and avoiding local morning traffic. We were very happy to have found Kate's home for our stay in the west!