We started our family trip to Ireland on a pretty sour note as we had missed our flight due to mechanical issues on the prior flight. Karen was super easy to communicate with and adjusted our reservation. The castle was awesome and our family of five had the whole place to ourselves. Karen made a dinner reservation for us at Moran’s Oyster Cottage which I highly recommend. Karen was very patient with our five year old who wanted nothing more than to play with her dogs! She even let him help her feed them! We were sorry that we were only able to stay one night when we were initially supposed to stay two.