Fergus was absolutely brilliant. He came and met us and got us into the car park and apartment and got us sorted and settled. As we know Galway very well, we didnt need any help on finding our way around but it was offered by Fergus. I would highly recommend this apartment, not least because it is a beautiful apartment in a great location but also because Fergus was so helpful and willing to help in any way he could. 5 star place!