Advance communication was fine however we had to message the host to ask where the designated parking was, as it wasn't clear, and again later to ask how to get hot water, as there was no information in the apartment about this, so we didn't know that there was a switch under the sink. Both times the host replied promptly to messages.
The apartment was in our view functional but more like temporary accommodation for workers than holiday accommodation. There were no extra touches to make it feel relaxing although the bed was very comfortable.
We needed to clean some areas on arrival, as there were spiders and moths in the dust in the corners and high up on the walls. The only way of reaching these was with an even dirtier broom, from a storage corner which also had an old bed base and mattress in.
However the biggest issue was the noise.
The cafe downstairs opened at 7.30am until mid afternoon and the loud conversations both indoors and on the street directly under the apartment window were constant during this time, and woke us up every morning. Customers parking right outside, particularly workmen's vans, meant constant disturbance and activity. However, whilst we appreciate that business has to take place, the noise from occupants of the other two apartments was unacceptable - the host would do well to set some quiet hours in the rules. On our second night, the people in the next apartment must have decided to pack up and leave at 1am, as for over half an hour they stomped up and down the stairs, slamming doors as they went, and calling back and forth to each other! They packed their car right under our window and left a while later. On our third and final night, the occupants of the other apartment were in and out til very late, letting doors bang so that our walls literally shook, and then did the same again, repeatedly up and down stairs very early the next morning. On a practical level, some soft close door hinges would make a massive difference, so that doors can't be slammed shut in a building with such thin partition walls. We did message the host about the noise on our last morning, in case those occupants were staying on, but we didn't receive a reply.