Arrived and was very cold. No directions on how to turn the heat on. Large loose Rottweiler in the lawn and dark. Dishes that were supposed to be clean on a shelf were dirty and some had dried ketchup on the bottom. There was a shed next to my room and the door was not secure and banged the entire night. Moldy food in the refrigerator. I left two pots in sink to soak and did the rest of the dishes. I was than billed a $20 fine for leaving dirty dishes. Although I generally do the dishes I figured this was covered in the cleaning fee.