Joan was very helpful and with our stay and even helped out with a package we had arriving for us... she had a little treat on the counter and some milk and orange juice for us in the fridge. Very quick responses with all questions that we had. She had a welcome book on the counter as well with tips on places to go, tons of maps, and pamphlets from lots of the surrounding sights. The bed was comfy with nice comforter, also the couch downstairs is comfy as well. It does get a little warm upstairs when the sun has been beating down all day but opening the skylights and windows downstairs cooled everything off very quickly.... plenty of HOT water, towels, and soap/shampoo.... another absolute perfect distance from everything.the farthest you'll need to go is less than a 10 minute walk. All in all, my wife and I had a great stay at Joan's place and I'd do it all over again tomorrow if I could!!