When we arrived (two older couples) we found the apartment to be cold damp and musty. There were cobwebs hanging from the ceiling. The bed linens did not appear to be fresh. Carpets were not recently vacuumed. Then to top it off we discovered a pair of ladies underwear in one of the bedrooms. We called the number Alan had left us and Maeve advised that she would come by immediately which she did. Although Maeve advised that she would correct the items we advised that we were unfortunately put off by the experience and would find alternative accommodations. We stated we were expecting a refund. To date we have not received any rebate from Alan.