We only had the "pleasure" of interacting with John, who came off as needlessly rude over a communication error on their part. We were surprised because they have such glowing reviews. John was adamant that a 6pm arrival time had been agreed upon, even when we tried to show him the message exchange which we believed contradicted this (we still showed well after the publicized 3pm check-in). When we apologized for any inconvenience (which were brought on by their doing), John began to rudely lecture. This first impression made us feel very unwelcomed in their home. Luckily, we were only there for one night and we were eager to leave in the morning.