Although Anne was very communicative and her husband was friendly, the room was v small. I had asked that the bed be aired and the room warm. It was indeed warm when I arrived at 9pm however there was a draught coming in through the door so I had to hang my coat on the headboard to block this draught. The room became v cold at night and the heating never came on in the morning even though I didn’t leave until 9.30 AM so the room in the morning was cold. The shower wasn’t working properly and was either scalding hot or cold. Also I thought I was powering up my phone and discovered in the morning that the power to the socket had been switched off during the night. Awful awful