Irene was great prior to us landing in West Cork-she provided me with lots of information about the location and the house and all the amenities in the area. The area is amazing - very relaxing and the lake is great, very busy with people swimming and doing water sports every day. There is no phone reception or internet connection in the house so beware. Its a great place to base yourself for a few days of R and R. Great to tour West Cork from here as well.