Our booking was cancelled on the day of check in. We actually sat outside the apartment block for more than 2 hours before finding internet and receiving the cancellation messages from airbnb sent mid morning. We had texted our host with our phone number the evening before. We then spent another 2 hours driving looking for accommodation.
We have been left out of pocket, wasted a huge amount of time in finding other accommodation and to date have had no satisfaction from airbnb other that 'they understand our frustration'.