It took us three days after we arrived to clean up rubbish and clean the kitchen and bathroom. The kitchen was in an unusually dirty condition. The dishes, sink and refrigerator could not be used because of the contamination. There were used groceries from the previous occupant in the refrigerator.
The closet in the bathroom was filled with empty soap dispensers and used deodorant, in the shower was empty and used shampoo.
There was a tray on the fridge, filled with opened food supplies, cereal, chocolate, spices and spilled sugar / salt / cereals. The floor was not cleaned and stuck, the washing water was black.
The extractor hood was full of cooking fat, as was the lid of the rubbish bin next to it. Pots and pans cannot be used. They are badly damaged (Teflon coating) or burned in and cannot be used in this condition. For the preparation of food we had to get our own pots, etc.
One of two windows in the kitchen is stuck and cannot be opened. There is mold on the wall in the kitchen.
All the closets in the house are overcrowded and have no space for guests' items. Most of the points mentioned can be "cleaned". However, there is a clear smell of mold in the rooms / bedrooms. The smell in the house is unacceptable to us and the health of our children.
There is rubbish around the house (rotten mattress, wooden boards with protruding nails, etc.). The wastewater from the bathroom and kitchen flows outside into open drains.
The terrace is not suitable for small children and has no railing. The chairs and the table on the terrace cannot be used because they are badly rusted.
In the bedrooms, when the wind is blowing, you can clearly hear the nearby wind power station. This noise is permanently present in the rear bedroom, as it penetrates through the passive room ventilation next to the window, even when the windows are closed.
In the bathroom there is clearly visible mold abov the window. There is a lot of mold in the kitchen above the microwave to just below the ceiling. There is a noticeable smell of mold in the house and bedrooms.
Because of the above, we felt very uncomfortable in the house and see the health of our children and ourselves at risk. Also due to the heavy pollution and mold, we asked Michael to eliminate these problems and especially the mold and its smell.
In a first step, we talked to Michael face to face, to tell him, what we found in and around his house, and that it is a non acceptable condition for us. He told us to contact AirBnB and he will do what they tell him and now he does his business and we may do our business. Then he left, without any further talking.
So we contacted AirBnB Support and the AirBnB Ambassador told me to write all the things via AirBnB Messenger, right this evening, so the host can answer in the morning.
To make clear, where we found the mold etc., on 09:48 pm we‘ve sent Michael the pictures, showing the specific points we mentioned.
In a first response he wrote us to send us his cleaner - the second answer was, that he refuses our suggestion, that the property is in any way unsafe (rusty, long nails in planks etc.).
Because of the AirBnB-Messengers nature, I had to send every single picture as a message.
After a 10 minutes communication, the message from Michael was:
„You need to stop harrsssing me and my family. As I told you I would adhere to the decision of Airbnb. If you don‘t stop harrsssing me late at night I will have to contact the local police.“
Next day, AirBnB told us, they spoke to Michael and he is now sad and angry, because we contacted him via AirBnB-Messenger in the evening, like the Ambassador told us.
We are very sad, that the host didn’t do anything to get rid of the problems (not even the rotten mattress, the rusty nails planks etc.).
There is no waste disposal - you have to place your rubbish in sacks right in front of the property. It gets picked up sooner or later by the host - one day we had to pack up the rubbish again, because after 1,5 days it got penetrated by birds etc. and the rubbish came out. Later, we brought our rubbish to a trash dump ourselves.
We payed for our stay until September 24th, 2020, but we had to leave earlier because of the mentioned facts above.
We now try to get our money back, as we had to cancel our stay for the next two months at Michaels house.
We can not recommend this house and Michael as a host because of the facts, mentioned above.
I can’t post any pictures of Michaels house in here to show you, how we found it, as we arrived.
We left the house fully cleaned.