Communication before arrival was very good. Norma was very welcoming on arrival but could not fail to see how i was a bit taken aback by the rear view of the site. Was less rural than expected and the chalets seemed rather packed in. Luckily though we were given a front facing tent so did not have to look at the back of others. The interior was lovely and the bed very comfortable. The kitchen hut was generally well equipped. Overall the experience was quite pleasant and candles and outdoor lights and heaters were a big plus.