We arrived at the cottage and thought it looked quite nice but then as I opened the gate I noticed two overflowing wheelie bins of rubbish, and rubbish lying on the ground also.
We opened the fridge to a most revolting smell and we soon realised the place was dirty and we had to clean the work surfaces and fridge. After a while we realised the fridge was not working but all other appliances were. We tried phoning Aingeal using the number provided repeatedly that evening and over the next day to report the fridge not working and the overflowing bins but never received an answer.
All the beds were uncomfortable and small. One of our kids who's only 5 foot 6 had to sleep with her feet hanging out of the bottom of the bed as the bed was so short. My other daughter had to hang a blanket over the window of her bedroom as there was no curtain.
There were no blinds or curtains in the kitchen or over the front door window, so no sense of privacy.
Myself and my wife got no sleep due to the springs in the mattress sticking into us.
An old dirty mattress was hanging out from behind the sofa in the living room.
The downstairs bedroom window could be opened fully so that a grown man could fit through it with ease, but one of the handles was broke off so you couldn't close it properly.
When I eventually got in contact with Aingeal using the AirBnB site she tells me that I should have put the bins out!!! (This is other people's rubbish and I've hired the place and am now being told I'm some how responsible for putting out overflowing wheelie bins of other people's rubbish at the side of the road for the binmen!!!)
At this point I informed Aingeal that when I booked I wasn't of the opinion that I needed to put wheelie bins out.
I told Aingeal that we now had to throw out our food in the fridge as it had gone off, she offered to send someone round to fix the fridge and offered me 15% off my next booking. I told Aingeal that I wouldn't book with her again but if she wanted to re-imburse us 15% as a goodwill gesture that would be appreciated but she didn't respond to that. I also told her that there was no point sending someone to fix the fridge now as we had already dumped our food and were leaving in the morning and she didn't respond to that either.
Around 9:30 two people arrived wanting to fix the fridge, with no tools with them... this was well after I had told Aingeal not to send anyone round.