Susan made us feel very welcome and was always reachable; she made us feel extra welcome not just by showing us the house and sharing some reminders about the usage of some of the amenities but also by leaving us some tea, fresh milk and amazing cookies! The house looks exactly like the pictures but you can't really get how cozy it feels and just how beautiful Cong is from them - you really need to go there and see for yourself as you walk around (thanks Susan for the pointers and the map)! The surrounding area is very calm and the Hungry Monk Cafe opens late and closes early so you don't need to worry about any noise coming from it. We loved staying over and would like to come back some day if we get the chance to do so!