Elizabeth is a lovely harm friendly host, who's main concern is her guests comfort and enjoyment. We were tired from travelling and were delighted that the heating was on and the chalet was warm and cosy. The chalet was spotless and far nicer than we imagined and has all the conveniences of home. It is in a gorgeous location right by the lake and Elizabeth was always on hand should you need her. We really enjoyed our stay and would totally recommend this lovely chalet