Stayed in Stephens 1 bed apartment 2 years ago pre covidand was very impressed with it.. it was spotless clean. Our stay this time in his 2 bed apartment was very different. There was no hand sanitiser when you entered the building even though it is same entrance and staircase for both apartments..Carpet on stairs had,nt been hoovered . When we entered apartment there was a bad smell. Fridege was dirty , kitchen cabinets and sink were dirty and dirty green sponges were left in sink even though there were clean ones in press under sink. There was a dirty tea towel thrown on shelf above sink. Bathroom door was all dirty stains and floor in bathroom had,nt been swept. I contacted Stephen and he sent cleaners over next day. They hoovered staircase and cleaned only bottom of fridge . They took dirty tea towel away and left another one that was a bit cleaner.. dirty sponges were still in sink. There were no signs about covid at all in apartment and no hand sanitisers. There was antibacterial hand wash in bathroom and kitchen. Very disappointed as it is a lovely apartment and it is in a very central location.