Communication was great throughout, and I ended up getting an upgraded room. Check in was super easy, and independent, so I didn't have to worry when my schedule changed a bit. The building is a bit older, but the room was cozy, and I met some other lovely guests over a complimentary continental breakfast.
With all that and it's location being walking distance to all the spots in town I wanted to visit, it was the perfect spot for my single night in town.