Carole was waving in the street to point to a good parking spot for us. She was lovely, and great at giving instructions. We never had to call her during our stay, even though we were provide with 3 phone numbers just in case. Great. We needed heat on the first night and it worked perfectly. The Hill? I got a taxi back from town so no problem - I would definitely stay here again . The view of the cathedral, from all of the back rooms and the Memorial Garden across the street, you will be so sad leaving this beautiful place and space. Thank you Patrick and Carole.