A great house for a large group. We stayed with family including elderly and young kids. Lots of room for everyone and each bedroom having an ensuite was a bit plus. A great place for a family break in a nice area with interesting places to visit. A nice outside space for kids to play safely. We stayed in early Spring - the outdoor area would be lovely in the summer I am sure.
We had excellent communication prior to checkin, a warm welcome and tour of the house on arrival, and good support and communication during our stay. I had a prompt refund of my deposit (separate to booking fee) the day after departure. Couldn't ask for more on this front.
I would say that previous reviews set an expectation with me that resulted in me being slightly disappointed in a few respects. In general, the house is a little 'tired'. The furniture needs a refresh - there were small tables with chewed corners - presumably from a dog. Several chairs in the dining room were very rocky and need repair / replacement. In general the mattresses on the beds were poor with most adults in our group complaining of a poor nights sleep. Most of them need replacing. The oven door didn't close properly so we had to prop a chair against it to keep it closed when cooking. With a little investment these issues can all be addressed. I would count them all as minor issues with the exception of the quality of the mattresses - these really need replacing as in general the bedrooms are of good quality and this aspect lets them down.
Overall a very enjoyable break in a spacious house, with a very nice group of people greeting us and supporting us during our stay. Would recommend some focus on the basics to ensure an enjoyable stay for all.