We haven't met Mary but she could be reached via phone. The house is very large and well equipped. It is a nice place for children, although some of the toys were broken and very dusty/dirty. The house was very cold when we arrived, it took hours to get it warm after we turned on the heating. The information Mary provided about the house and surroundings was very useful. We thought the wireless lan was included, but it needed to be paid for (by making a call and booking a package which we didn't do in the end). But after all it was a pleasant stay.