This was a nice apartment and we had some issues, but first and foremost, the staff was extremely friendly and very attentive. When we got into the apartment, the lights in some of the rooms flickered off and on and the toilets had issues with flushing and we saw mildew in the shower. We left to go eat and when we returned the light issue was mostly fixed and the mildew was cleaned. The toilets continued to be an issue, they flushed, just sometimes it took 3-5 times for it to work. The next morning we went to see if there was a coffeemaker and since it wasn't, they provided us with a pot of coffee. A little later, warm scones were delivered. It was nice to return to fresh towels and beds made. Although we had some issues, the staff went above and beyond our expectations.