The location of the apartment was good, near the temple bar region (about a 15-minute walk). It was very clean and comfortable for two people. Despite the fact that there wasn't a key in the room's door, we didn't feel unsafe or exposed. We didn't meet Anna, but Robert was really kind and discreet. The instructions for the self check-in were really detailed and helpful; keep in mind that the location of the place where we took the key is about 10 minutes (walking) distance from the apartment, but easy to find. I strongly recommend it for a stay in Dublin.