I am very disappointed with my stay at this place. First day, there was no internet and after reporting they fixed it after 24 hrs. There were many bugs in the apt. We had issues with hot water, it only lasted for 1 person then cold water. We went in December time and guess how our situation would have been. Customer service isn't great. You need to pick up the key somewhere else. Parking is available in the complex but they haven't given us the spot. If you have a car, add addl cost for parking somewhere. Overall, I would rate 1. However the floor plan is good. Response time is at least 4 hrs.