One of the lowest ranked Airbnb’s I’ve stayed at. Location was great. Instructions for self check in were very detailed and easy to follow. But got called a “money grabber” when asked for a partial refund since we spent time out of our stay messing with the washing machine. The machine locked our clothes in water for 24 hours. When I messaged the host to see what we could do to get our clothes removed it took more than “1 hour” like their response time says to get any reply. And their suggestions were things we had already tried. Leading us to have to pull the machine and fridge out away from the wall and to manually drain the washer to get our clothes out. During our stay the host also messaged me at 11pm at night to see if they could come in to fix the shower since it apparently leaked. Which should’ve been fixed before anyone stays there. Any other negative review I’ve read I have agreed with but also saw that the host became argumentative with their feedback.