It was very easy to communicate with tom, it was easy to find the place and check in as well. the only thing we didnt like was that we werent able to open the window or the door leading out to a little terrace, so we couldnt get fresh air into the room. the location is great, not far from the city, even though the bus number 140 is always late or doesnt show up at all. the room is very clean and cozy! we enjoyed our stay there and would recommend it:))