Rob greeted us at the home and showed us around (we needed a little help learning some of the appliances as they are different in the U.S.A.) but he was a great help. We also locked ourselves out the first day (forgot the doors lock behind you!) and he drove almost an hour each way to let us back in. THANK YOU! House was great for our kids, their book collection was fantastic, wi-fi was fast and allowed my husband to work remotely. The only challenge for us was backing in and out of the driveway onto a busy street - but we managed OK. Also house is very quiet, and a gorgeous park less than a block away for the kids to play at. Kitchen is also well furnished, and house is clean, shower is amazing. Thanks Rob!