We didn’t actually stay at this property because the host was looking for extra money after we booked and paid through Air BnB.
We booked this property for 4 x engineers to stay in while working in Dublin. The property was advertised having 4 beds, which was untrue. He only had 2 beds.
When I brought it up with him, he showed no remorse or care for the situation he put us in. I reported the lack of beds issue to Air BnB and they said he was in violation of their terms and I would be due a full refund as his advert was incorrect.
He offered us another property at an additional cost to us for 4 beds. We disagreed to pay any extra as we already paid for a 4 bed property.
In our opinion this negative review could have been avoided if the host agreed to waiver the additional cost.
His response and lack of care for his customers was disgusting. When I brought up my dissatisfaction to him his response was “such is life”.
I’m glad that Air BnB educated him on the importance of an accurate advertisement and he has now corrected his description of the property so this should not happen again.