This was by far my worst Airbnb experience EVER! Our check in was at 3 and we waited 5.5 hours to get into our room. I pushed dinner reservations late and still risked not only missing them but being charged for a no show at a very high end restaurant. I was forced to quickly try and get ready in the public restroom. Staff was unapologetic, rude, and not helpful at all. Our bathroom dawned a lovely ball of strange hair in the floor and staff was happier to rush us out the door than you speak to us at all. We couldn’t even get a parking voucher from the manager which was noted in the booking! If there could be a 0 star rating I would select it instead.