Three of us stayed for three nights here. The accommodation itself was great. We can’t complain with anything. The room was very spacious for three people and very clean. Getting in and out of Dublin City centre was easy with a ten minute walk from the accom to the tram stop and then a 45 min journey in.
We saw some reviews stating how hard it was to find the accommodation and we had the same problem. The map provided on the listing did NOT lead us to the accomm and no one was answering the phone so it took us over an hour to find it. Tip for future travellers - If you get off the tram walk to the end of Fortunestown Lane, turn left and walk down Garters Lane. You will come across another set of traffic lights and on the right is a road/car parks where it says City West and you will walk through this area for about five minutes. You’ll pass City West hotel and keep walking till you find the City West Aparthotel. The locals don’t seem to know where it is and the map/post code provided doesn’t help you.
Another thing is majority of the staff seemed disinterested when we had basic questions to ask and one evening our card for our room wasn’t working and no matter how many times we called reception (while standing at the reception) and knocked for help no one would come out so we had to start yelling as we could see someone behind the door and after ten minutes someone came out. We had to get our key cards renewed every day because we kept getting locked out.
Ricardo however was amazing! We were lucky enough to meet him and he was so lovely and sorted our key cards for us, pre booked a taxi for us to get to the airport and gave us good advise on getting to the airport earlier to ensure we get through security fast enough. He was super friendly and helpful and a great asset to the company.