Joan was very communicative and easy to reach. Her cottage is exactly as it looks and described, in a quiet neighbourhood. From the living room, to modern kitchen, bedrooms and bathroom (+downstairs toilet) everything was just perfect. Small things such as toiletries were available, cereal, tea too, + HOT WATER ALL DAY (you'll be surprised at places where hot water runs out so quickly!!). No mould, dust or grime to be seen, a very well kept and clean place of stay! It's also rather roomy for a cottage. The single beds (wooden framed) in the 2nd bedroom, I think because they're new, are rather squeaky, if you're a light sleeper this may be annoying. HIGHLY RECOMMEND and would stay myself again!