I am not sure that I would consider Rob a Superhost. I tried to communicate with Rob twice before checking in with no response. I had to contact Rob when I arrived for the actual instructions. He did not appear to realize I was checking in that day (when I was only staying at his place for one night). I got the instructions and gained access to the apartment but Rob failed to mention where the parking gate key was. Had to call him back and he did not answer. I wrote him on AirBnb and he finally emailed me the other information. His place was OK, little smaller than I expected but still acceptable. Another problem was that there was hardly any hand soap anywhere. The bathroom and kitchen had some but probably one squirt each. Check out was not fun. Easy enough to get out but had to take luggage to private parking spot, drive out of gated lot and park the car to make sure I could take the gate key back up. It might have just been a bad week for Rob (must of the reviews are positive) but for me, it was not the best stay.