Joanne was a great host! She gave us great directions for how to find the place and how to get in to the apartment once we got there. She was helpful when we had questions about the Airbnb before we arrived and also while we were there trying to figure out how things worked. She always replied quickly. The only thing with the apartment building was the fire alarms went off twice during our 3 nights there. Nothing on Joanne’s part, but something to be aware of.