Carmel was wonderful. Very quick to respond and eager to help us get the most of our trip. Also there were a ton of maps and info pamphlets left to help plan our days. There’s even a super handy book she and her husband put together with info on the area, the city, and the quirks of the unit itself. You definitely get what you pay for and then some. There were even snacks in the cupboards and Guinness in the fridge, and the place was absolutely spotless. Would 100% recommend and/ or stay again! 😊