While we never met Ben, Sally welcomed us with open arms. She was incredibly warm and helpful, allowed us to store bags when we arrived early and stayed late, and provided as much advice as we requested. The house was about 10 minutes walk from St Stephen's Green, so it was incredibly central. The room was in the basement of the home and was large. While the bathroom had everything you need, it could use a bit of a spruce up. I think overall the pictures are representative though the room will be a bit more lived-in than the pictures show. Overall, it was a fine place to stay in Dublin and for the price and location it would be hard to beat.