Laurance was very kind and Kate was extremely helpful. She ensured we has what we needed and took the time to arrange a taxi to the airport for our morning flight. We got there by bus from Centre City. It's a bit of a longer bus ride, but it was only 6,60 euros for two of us. The taxi was about 15 euros from the house to the airport and only about a ten minute ride. The process was simple and we are grateful for that at the end of a very long trip!