We were planning a trip to Ireland and going to stay here.. my wife had visa issues at the airport so we couldn’t make the flight.. I tried to reach out to the host by the number given and email, as well as the Airbnb app. When they finally got back to me a day later they refused to refund my money for a “no show” and offered my a $25 discount for my next stay with them.. I understand I had the room reserved but circumstances were beyond my control so I believe at least a partial refund is justified.