A real disappointment as there is definitely great potential for this accommodation and it does have a good location - about a 15/20min walk to the centre. Firstly, we arrived at 3pm for check in to be told the rooms were not ready and to come back in 3hours. After voicing my upset about this, they then decided to check if our room was ready to which they said it was. The room was spacious and fairly modern, however, it was not clean and everything was covered in dust. Also the kitchen cupboards were completely empty so this defeated the point of staying in a studio apartment as we had no option of using the kitchen. After asking several times for kitchen items, we were eventually shown to some cardboard boxes in a corridor and told to help ourselves to kitchen items. They appeared to be things that students had left behind and there were also loose sharp knives in the boxes so it was lucky we weren’t injured on these. There was always laundry left out in corridors throughout our stay and the common room was also full of laundry and boxes and wasn’t particularly inviting. Whenever we approached staff about our issues they were fairly rude and very unhelpful, bar one lady who did apologise when we checked out.