Susan is a warm and helpful host. We had trouble with our flights and arrived quite late, hours past the check in time. But Susan communicated quickly and let us know it was no bother. Our accommodations were clean and quiet. We were close to the bus line for a quick ride into 5e city. We were also near a shopping center to pick up snacks, cash, and coins for the bus. Susan helped guide us through our stay and made our time quite memorable.