The space is much, much smaller than it looks in photos. Very cramped even just for two people with suitcases. AC was not working during our stay, so we had to rely on a single window that open and closed (also note that the blinds must also be open when the window is open, so there is an extreme lack of privacy also). Our check-in process was awful— apparently they couldn’t find our reservation, so the front desk sent us to Tannery (the other accommodation next door) only to send us back to New Mill again an hour later. Definitely not ideal after a full day of travel. They were out of towels & irons upon arrival, so it’s probably best that you bring your own to be safe. Aside from all that, the location was perfect (just a 10 min walk from the city center) and the front desk tried their best.