The location of the Purty House was exactly why we chose it for our stay. However, when entering the apartment there was a smell of raw sewage. We immediately contacted Maya. Maya, after a days wait, got a handyman to come in to only tell us there was nothing that can be done and that there is a known sewage issue on the block. The handyman, acknowledged the strong smell, sealed the door of where the odor was coming from but said we had to wait for a plumber. The sealing of the door did improve the potency of the smell but it was still present. Sewage is NOT a pleasant smell and no one should have to deal with living and sleeping with it. In addition, Maya did not communicate with me when the plumber would be coming. The plumber did not come for another 2 days. I had to reach out to her for times for the trade workers and if there could be a resolution. If this is a known issue, then how was it not addressed before renting? Due to the lack communication and failure to address this issue properly, we ended our stay early.