This was my worst experience on Airbnb to date. Check in was at 3pm. There was a massive queue at the reception desk with staff telling everyone that rooms were not ready. Our room was not ready by 5:30pm. When asked when the room would be ready the reception staff said that they hoped it would be ready on that day but could not guarantee anything. For us staying 1 night it is not acceptable to not be able to have the room ready at all. We decided to take a dirty room as we needed to shower and get ready for our concert that evening. We had to change the bed sheets and clean the apartment ourselves. There was vomit in a sink in one of the rooms and we were late to our concert due to checking in so late. This is completely unacceptable. I would not recommend this listing to anyone and would advise people to steer clear of staying here. The reception offered little to make up for this and gave us a mobile number and email address to contact head office. The place had potential but fell miles short.