Natasha made us feel very welcome and provided helpful advice whenever we needed it. The room was good and exactly as pictured and Natasha let us to use the kitchen, lounge and bathroom as we pleased which made for a really comfortable and relaxing stay. Privacy was respected and we also enjoyed some wonderful conversations with Natasha. The apartment was really well positioned in the city. The internal courtyards were quiet and well lit and we felt very secure. This was our first experience of airbnb and it couldn't have been better!