The apartment is in a great location, self check in was super smooth. Nice communication with Rafaella. Unfortunately, when we got there the place was stinking of cigarette smoke. I know this isn't the owners' fault, previous guests were the culprits, but a heads up before or an offer of a discount might have been nice - as the person we were dealing with knew about the smoke smell. In addition, the apartment didn't quite feel clean enough to me. I asked for tea towels and a dustpan and brush, but never got them. Kitchen items - cloths, oven mits were dirty, streaks of food on cupboards, floors had bits still on them - all not great in covid times. In addition, one of the bedroom doors locked from the inside when it was closed. Luckily when we discovered this, my husband was in the room with our 3 year old. But had he been by himself, I'm not sure he would have been able to get the door open, which was a bit nerve wracking. The toilet seat is coming loose. This is the first time I've ever left a negative review on Airbnb. It wouldn't take much to turn this place around, we just got unlucky., which is unfortunate as its not cheap getting away for a few days.