I never met Isabella, but she communicated quickly and clearly when I sent her messages. She was most helpful to me by allowing me the check in early because of my flight schedule. Isabella lives at this apartment most of the time, and moves out when there is a guest. So, there is not much space for the guest clothes. Apartment was very clean and comfortable. The best advantage is the great location. It is very central to the many pubs, restaurants and tourist attractions in Dublin. I walked everywhere I wanted to go.