Adrienne place was clean and the bed extremely comfortable. The lock box idea is fantastic. I didn't even have to meet her. Of course I didn't read the instructions properly but when I rang her she was patient and helpful and explained about the lock box. It was nice to meet everyone else staying in the house. There were 7 that I knew of sharing the one bathroom. This seems like a lot but it wasnt as bad as I first expected. There were plenty of towels and toilet roll!