Karin’s place is beautiful and in a great location. She provided fruit and homemade bread, which was appreciated.
However, there was too much information in the listing, the house book, and the messages I received from Karin. There was some conflicting information that made the check-in and general stay a bit confusing.
Once we arrived, we couldn’t find the bedding for the cot and the heat was off. I called Karin to ask where we could find the bedding and asked about the heat. She walked me through how to reset the boiler light to turn the heat back on. I had to do this 3 times in the 5 days we were there.
Karin told me I was supposed to let her know ahead of arriving that we would be using the cot. This expectation wasn’t clear in the listing.
About 45 minutes after our phone conversation, Karin came to the apartment to give us bedding for the cot, but was not polite and welcoming. We asked if we could help move the furniture to set up the cot and she looked at us, but did not respond, then she moved the couch herself with a shove and a deep sigh.
In addition to these experiences, the bathroom door handle and one of the locks on the apartment door were malfunctioning during our visit. Karin wrote in a message to me that both have been repaired since our departure.
Overall our stay was pleasant, but updating the information in the listing and in the house book will help future guests get the most current information and avoid confusing and frustrating interactions between guest and host.