We stayed in a 5 BR flat. The rooms appeared clean. The common room was not cleaned at all. When I wiped off the counters, the towel was brown. Dishes were piled up in the dish dryer. No paper towels, kitchen towels, or clean rags supplied. I bought paper towels. Our feet were black walking around the apartment due to unclean floors. I don’t think the common room gets cleaned.
The oven had no shelf in it. When we asked at reception for a shelf to make the oven usable, they handed us a glass rectangle which did not fit and wouldn’t have worked anyway. The was no pan for the oven. We ended up heating the frozen pizza in a pan on the stove.
No hand soap in the bathroomS. When I asked they only had disposable packets of shower gel.
One of the rooms was missing a sheer blind. One window didn’t open and the maintenance guy said it needed a new handle but never came back in the 3 days we were there.
The location was great. Reception is available 24 hours but staffed by young adults who can’t help outside the routine. The layout of the flat was perfect for our family of teenagers.
Their house keeping and maintenance leaves a lot to be desired