Jim was very welcoming and knowledgeable. There was a map of the city on the table, cosy bed and plenty of blankets to keep warm at night. The downstairs room has an access to the garden as well which was a nice touch, and he also provided us with fruits, tea and coffee for breakfast as well. Toiletries, heaters and WIFI are provided. Was concerned about the builders next door and the location being only few minutes from all restaurants and bars but that did not disturb us one bit. Will stay again in future!