I really appreciated Paul working with our early check-in situation because we had such an early flight. The apartment and location were fine, my main issue was the heating. We had to deal with a cold apartment for the majority of our stay because of the heating system in the living room area. The host needs to have the heating on before anyone arrives since the apartment has an old heating system that takes long to begin working. I communicated the heating issue to Paul and he asked for pictures, but never got back to me about the status. The heater began working the next day and I am guessing someone came to the apartment while we were on a tour, but this was never communicated to us.