Michael was very good a commuicating with us, and responding to any of our queries. He even brought us a child seat for the table and a travel cot for our son in case we didn't have one which was very thoughtful. The flat was as described, although there is a bit of damage that could be fixed. The location is fantastic, so its a good place to stay if you aren't planning to spend too much time relaxing in the flat, and rather using it as a base for meals and sleeping.