The only reason for 4 stars and not 5 is the apartment was described as sparkling clean. The apartment was clean but I would not describe it as sparkling clean.
This is a great central location and we loved the fact we could walk everywhere we planned to go.
Communication was fine. We were originally supposed to pick our key up from a specific location and due to how late we arrived it was easily accommodated to go to a lock box for our key.
I also appreciated all the information regarding places to see/visit once we booked.
Check out was 10am and when I messaged asking if it was 10am sharp I was told an extra hour would be okay- we left at 1030.
Overall- we had a positive experience. We especially loved how hot the water was in the shower.