Due to some issues we were provided a different apartment than we had booked. It was in a great location and was clean and a good value. We were able to go directly to the apartment following check in, which was in the morning following an overnight flight. We used the car service to pick up from the airport which was wonderful. The only issue we had, which may have been due to the change, was the initial absence of towels- we had to request them, and the absence of the TV remote- we also had to request this.