We didn't get to meet Caroo but she was very prompt and helpful with communication. The house was spacious and comfortable and the proximity to the sea was wonderful! It is a nice walk to town and also the grocery store is very close. This is maybe not the perfect house for non-Europeans, as we had trouble figuring out how the stove worked, how to turn on the heat, and even how to lock the door (but as I mentioned Caroo was very helpful!). My very traditional grandmother was also a bit uncomfortable staying in a house that was so cluttered with someone else's belongings. However, we had everything we needed and the beds and bathrooms were clean. I would recommend this house for a younger family.