My overall review is 4/5. Check-in experience was underwhelming but the apartment more than made up for it.
Our check-in experience was underwhelming. The family and I had gotten to Dublin after a long flight and were hoping to get into the apartment after taking a taxi from the airport. However, after following the instructions on how to enter the apartment, we found no apartment key in the lockbox. We called 2x to ask why there was no key in the lockbox and but the customer service dept. picked up on the 2nd call (waited 7-9 mins on the first call on hold). We then waited 45 mins on the street (managed to find a restaurant nearby to eat) with our luggages for the maintenance worker to arrive and provide a spare key.
Once we got into the apartment, however, we were amazed at the cleanliness, the ample space, as well as the amenities provided. The place is excellent for a family of 4 with 2 full-sized bedrooms and bathrooms (1 of the bedrooms has a bathroom attached). The location was great too as it was 20 minutes away from the core of Dublin. I would 100% recommend the apartment to anyone visiting Dublin for work or leisure.