Tom was very helpful and kind with us!! He really saved us in some situations, like Booking a taxi for us because our phones didn't work! The location is very nice, with all sorts of facilities (pubs, supermarkets, shops, restaurants) and crowded with vital people! The only thing I remark is that the kitchen is not a proper kitchen, it just has a microwave, a boiler, a fridge and a toaster! So it is perfect for breakfasts but you have to buy something ready if you want to have dinner at home! Anyway, our stay was amazing and Tom is a perfect host!!