The cleanliness and comfortability of the apartment were great. It was also in an incredible location close to a lot of great local spots and walkable to everything. The biggest issue was that there were a lot of steps in accessing the apartment. They provide a ton of detail in the emails, however, the lockbox key was the hardest to access. It's no where near the front door, so you have to search around for it and if you don't have internet, it can be difficult to follow the number of steps from your phone. Once I accessed it, they had changed all the codes to the building, there were two different sets and the codes were different than I had received. I couldn't make international calls so I had to sit at a cafe down the street with internet and wait for the management company to call me back. It took two hours after we arrived for us to get into our place. The management company did the best they could but they didn't have the correct information either so it made for a lot of hanging up and calling back. The woman I dealt with was truly wonderful though, she was kind, understanding and responsive, it was just a frustrating situation that could have gone smoother if whoever updated the codes could have just communicated that.