Frances is super friendly and helpful, always asking if I needed something. She made me feel like I was at home at all times, even helping me book a taxi and check in for my next flight. 10/10 would recommend. The only negative thing would be that it isn't very close to the city center, but with the bus or dart you can get there in 20 min. If you learn your way around public transportation, then you'll be fine. It's also worth mentioning that this Airbnb is in a silent area and really safe if you want to walk at night.