Since I started using airbnb I haven't had any issues with hosts and the communication about arrival procedures. Upon reaching out to Ian for instructions about the arrival and check in process, Ian failed to provide me with a clear breakdown and when I asked for further clarification he became unprofessional and rude. This gave me a unpleasant feeling about my decision to book with him. However he was nice enough in person and the place was lovely as well as the neighborhood. I would recommend but would hope my review would spark a change in attitude for him and future guests.