The staff were very kind about assisting us with things like taxi cabs and holding our luggage but the check in process was horrible. We were told it would be ready by 3. We walked around and came back at 3 and we were told that now it’s 4, so we waited until 4, then we were told still not ready and waited until 4:30. This was all supposed to be for “cleaning” but when we got in the room there were hairs all over the bathroom. Honestly it was very disappointing.