We didn't meet Ben but him mum was very welcoming. The room was perfect for our needs - comfortable, private and central. It is extremely accessible from the airport, with Aircoach stopping almost outside the front door. The kitchenette was stocked with breakfast things and there were convenient shops and cafes across the road. The only downsides were the shower (not very comfortable for anyone over 5 ft 8") and the noisy water extractor pump. I would recommend this room for anyone staying in Dublin though, and we would definitely consider staying again.