we booked for the 16th of March, unfortunately, while on the ferry we got a phone call from the work we were doing in Dublin telling us that it was cancel due to the Covid 19 ( in fact the all Dublin closed down).
I message Brian and explain the situation and telling-him that we will need to go that same night and will be staying in the flat only few hours until our next ferry ,and asked if we could have a small refund as this are exceptional circumstance( only asked £350 out of the £750 i paid).unfortunately after i made the small refund request , he stopped communicating. i understand if it was normal time and we would have cancelled then i would not expect any refund at all, but we book few weeks in advance and this situation was out of our control,. unfortunately it show how greedy people are .
will not be returning to Brian for sure.
your gain is also your loss.