I stayed at Joan's bedsit for 2 weeks to self-isolate before visiting my elderly parents.During the time I noticed that the room was damp - my towel could not dry, toilet paper was damp at the edges and after the first week, I noticed that the underneath of the mattress was damp! Since moving was not an option (as I was self-isolating), I asked Joan for a dehumidifier and reluctantly one was provided. From then on I was staying in a small, damp bedsit wtih a noisy, musty-smellling dehumidifier running! It quickly filled with water. But meanwhile, mould grew on the walls, and one day, a woodlice appeared - they are attracted to damp. Joan had the damp investigated and was advised to remove the cooking facilities. When I asked Joan initially if cooking was possible, she assured me it was. Obviously this had never actually been tested! There was no extractor fan in the bathroom, which I thought was the main source of damp. Joan claimed she was "waiting on an engineer to install one". But unsurprisingly, that person never appeared. Later she admitted she had forgotten to explain a vent in the bathroom needed to be "opened" before it could work.This room was not fit for purpose and far from as advertised. Needless to say, I am disgusted by the whole experience and I would not recommend this room to anyone.