We didn't see Laura very much as this was a quick one night stay before we flew out. We checked in and then left right away for a tour and then we left at 5:30 the next morning for the airport. But Ido have to say that the room was very nice. We appreciated that it was a suite, so we had a separate bathroom. Plus there was a TV in the room as well as free wifi. It was very clean and Laura was very welcoming and helped with our bags when we arrived. I would thoroughly recommend a stay here.