Staying at this apartment was my worst Airbnb experience.
The check-in was very smooth and Renata was quick to respond if I had any questions before I got to Dublin. However, upon reaching the apartment, over the course of the evening and the following morning I noticed more and more things that were wildly inaccurate about the apartment:
– Despite stating that the kitchen is fully equipped for cooking, there were no utensils, chopping boards, bottle opener, bins, no oil, salt or pepper as promised etc.
– The microwave is too far from a socket to plug in so is unusable.
– The TV was not working as it used a European plug so it could not plug into the socket.
– There were no clothes hangers or a clothes iron, which contradicts the listing.
– None of the sockets in the bedroom worked.
– The bedside lamp had no lightbulb.
– There was a blood-stained toilet roll in the bathroom.
Despite notifying Renata of these errors the next day (well within the 24-hour window according to Airbnb policy), she did not respond until the following day, 2 hours or so before check-out. Therefore none of these problems were fixed. This really changed my trip to Dublin as it meant I could not cook or work from the apartment, as I was foolishly led to believe. It was clear to me that Renata did not care enough as many of these problems are not fixable within a few hours. The fact it took a full day to respond to my complaint means this Airbnb is built on apathy and is a clear scam. It was evident that the host has never stepped foot inside this property. If they ever had, they would have seen that the Airbnb listing is entirely inaccurate and is a money racket.
I am still waiting for my refund which under Airbnb policy I am well within my rights to receive. I believe Renata (or whoever is running the show) really needs to consider her position as an Airbnb host as staying in this apartment was completely based on false advertising.