Unfortunately not a great experience. Check-in was meant to be 3pm onwards but when we arrived at the key collection location we were told rather abruptly that the key was not available.
Immediately contacted Paul who informed me that he would check on the whereabouts of the key.
Sadly that was the last I heard from Paul, despite numerous messages from me and an unanswered phone call.
2 hours later finally managed to collect the key. Unacceptable.
On arrival at apartment we found the whole place smelt rather musty and looked rather tired and in dire need of a makeover. As others have said one of the windows is missing a handle.
Thankfully we had places to go and people to see, as spending any time in this rather dank apartment didn't seem like an attractive proposition.
So to summarise, an uncommunicative and uncooperative host and a rather miserable apartment. Make of that what you will.