Our reservation was cancelled less than 24 hours before check-in due to a maintenance issue. Niall was very apologetic but it was extremely stressful finding new accommodations on such short notice, especially at a time when the city was at a 99% occupancy rate. He did offer another place but it was much farther out than this one so we decided against it. I didn't find AirBnB to be helpful in the matter either. Overall a very unpleasant experience though it couldn't be helped.