I never met Hugo but his place was realllllly dirtyyyyy. The other occupants were all nice and helpful. His manager was nice and helpful too. They just weren't clean. The bathroom was the worst, dirty as a sty, slippery floor, slimy walls, hair in the sink drain, soap packets in the floor drain, toilets never flushed despite running water. That bathroom had not been washed in ages. When I complained, nothing happened, they werent bothered. It makes you wonder what the cleaning fee was for.