The apartment was great. Modern with ample space, directly above Lidl, opposite Tesco’s and only 10mins walk to the heart of Dublin. So why the low rating?….
1) It’s a company run apartment (not privately owned by Johnny).
2) Check-in was supposed to be at 3pm but wasn’t ready until 3.40pm (I was told it’s in the small print - first red flag).
N.B. The form I was asked to sign on check in stated checkout at 10.30am, whereas on Air BnB it stated 11am.
3) The floor was sticky so we had to mop it ourselves.
4) on our final morning the cleaners just walked into the apartment at 9.45pm with their own key as we were still getting ready. This is totally unacceptable. So we kicked them out and asked them to return after 11am.
5) After kicking them out I received a call to say we need to be out by 10.30am otherwise we’d be charged for late checkout. After arguing for 5 mins they gave in, but this was very unnecessary.
So, as far as the apartment is concerned, it’s recommended (assuming you’re lucky enough to get this apartment), but you’re dealing with a company so don’t expect the same service as a private owner.