Hostess Sharon cancelled my booking within 3 hours of the check in time without telling me . This is what happene (Website hidden by Airbnb) made a booking for 3 nights as I was organizing my brother’s Birthday celebration and needed a place to stay . It was agreed with Sharon that I would check in between 5.40 – 8pm . Sharon phoned me to say that she was being called into work unexpectedly but I assured her that I would make it for 8pm as agreed . I had to collect a friend and his wife from the airport and drop them off at my brother’s apartment before heading for the (Website hidden by Airbnb)
(Website hidden by Airbnb) Having arrived at Sharon’s house , I spent 10 minutes outside in the cold , ringing the doorbell and trying to get Sharon on the phone with no reply . It was only when I checked my emails that I realised that the booking had been cancelled ( Air B&B informed me of this – not Sharon ) . They stated that her reasons were personal – whereas I had been speaking to Sharon earlier and she had sent me a text about pressure from her workplace . There is a discrepancy here . I had to then book into a hotel at considerably more expense than previously anticipated . This is a bad way to treat people if you’re in the B & B business .