I expected a great stay and I received a great stay.
Sinead was really responsive and helpful. As others mentioned, she made the stay really easy especially when you check in straight from the airport and are greeted with refreshments in the fridge and a bouquet of flowers on the table.
We stayed in winter. Despite cold,rain and wind outside, we were warm and cozy indoors. Thank you for the extra space heater!
Just a note:
The stairs can be tricky to navigate and it might be hard for an elderly individual to carry up luggage.