When first getting in the host had already went out, having left the key for us we let ourselves in. Heating was turned off so no warm water. The Real Bed was actually a futon on top of a single mattress so sleeping on it would have been like sleeping on a seesaw.
The only source of heat in the room was a heater which was fine....had the heater not fallen over because of one of the legs being broken.
When we did meet the host she was perfectly welcoming and friendly.