Emerson communicated well throughout the trip. We never actually met him because we were gone or he was gone. Wasn't a big deal to us. Emerson rents 3 rooms out in his apartment...so youre potentially sharing one shower with 7 people. It wasn't an issue when we were there even though all 3 rooms were rented. The other guests were friendly and i enjoyed speaking with them. The location is only a 7 minute walk from the bus stop that takes you into the city center so that was nice. Only a 5 minute walk from the grocery store. The place is not well kept. It could really use a good deep clean and some repairs. You could hear kids screaming in the neighborhood...not an issue for us because I was traveling with my son and so I am used to noise. Lol We were in Room 2 and the mattresses were super comfy so we slept well. If you are only there to sleep it is a good value for your money.