We stayed in #12, the room was perfect and had just enough kitchen to cook our own food. Continental breakfast was provided and delicious. She also left a lovely bottle of wine and provided dinner reservations for the kingfisher restaurant when I inquired about dinner. Gillian was very helpful with everything we needed and responded very fast with all our needs. The location was great, everything was a short walk and there was also flyers and tour pamphlets provided in the lobby area. I would definitely recommend staying here and would do so again. My only warning would be if you have a lot of luggage or have a difficult time with stairs there is not a lift and this room is on the 3rd floor.