I never met or spoke to Johnny. This is a property management.
The apartment is clean that is for sure. Need improvement on hair on bed and towel.
It would be nice to at least have some water even a bottle and paper towel as courtesy.
If someone is travelling at least have some welcoming water and the rest they can go shopping.
I left 2 paper towels, laundry detergent (Had to wash because of hair) and cooking oil and somethings so at least next guest will have something to start.
Wish they posted on the front page that you have to collect keys in downtown area then go to apartment 4km away which can take 30min or more in traffic (if you do not have a car and its your first time it can be costly) Easier to just do self-checking but they do not want to do that because you have to do many things in the office. Also they ask for deposit or Credit card on hold. All this is on instructions they email after confirmation. Just make sure you read because this is unusual and renting from individuals this never happens. So FYI do not assume or ignore to read.
Apartment is accurate and clean.