Our stay at Susan's place was excellent. From the moment we booked to the moment we left, everything was very well organised and communicated. Her home is lovely, clean and although you're only renting a bedroom and not the whole house, she really makes it feel like you're own. She's a great host to have around, makes a mean breakfast and is full of ideas on what to do in the city. Her home is about a 15-20 minute walk from most places which suited us just fine and there are lots of tram stops around as well. Highly recommend a stay here.