Francesca met us with the keys and was very responsive by phone and text throughout our stay when we had questions. There were maps and guidebooks in the apartment for our use. There were plenty of towels and linens. Large modern wardrobe as well as a dresser and bookshelf unit in bedroom provided plenty of convenient storage. The kitchen was well equipped with everything you would need for a comfortable stay. Access was easy - no steps. The neighborhood had convenient shopping for groceries and essentials. Also some nice local cafes and pubs. Easy walk down Thomas Street to Dublin center and close to the Liffey, Temple Bar, Guinness factory, etc. Busses right around the corner. My sister and I, two women in our mid seventies, had a wonderful week in Dublin. Would recommend highly!