Robert reaches out to you before and during your stay, and really makes you feel at home. He helped us out a lot by being flexible with changes in our arrival times to Dublin city (due to ineptitudes of traveler thinking he/she understood Fri afternoon Belfast-to-Dublin motorway traffic while driving a rental car). This was a great apartment for 2-4 people. I'd recommend it to anyone. Also, apartment is In convenient part of Dublin, within walking distance if you're up to 10-15 mins of walking, and otherwise 10-13 euros per cab rides to downtown parts of Dublin from apartment.