Caolán is a friendly guy who was good with communication. The apartment is of a brilliant location so 100% can’t fault on that. Unfortunately though we didn’t sleep a wink as the window was broken and wouldn’t shut - not just a bit but at least an inch open all night. In fairness, we did stay during a storm but it was very cold, terribly windy and there was rain coming onto the window ledge which was not fun at 3am. There was no communication about this which is a shame as it’s the kind of thing to warn a guest about when they check in so at least you can prepare yourself. The apartment wasn’t as clean as we would have liked but it wasn’t awful either.