Extremely clean and seemed fresh and recently renovated. Located a short distance from some of the local attractions. Apartment is on a busy street and there is traffic and pedestrian noise most of the day and night. There is a bus stop very close which is convenient if using public transportation.
When our party arrived, several wanted to shower but there was NO hot water. There was also NO home manual to help with this. We contacted the host and got a reply saying they were working on it and would get back with us. The following morning, we all took COLD showers again, and we contacted the host a second time. We then got what seemed like an automated response, again saying they were checking on our issue. We NEVER got a reply about how to turn on the hot water and for half our stay we took very cold showers until we figured out on our own that there was a timer device outside the bathroom which was somehow related. We also called Air BNB for assistance with the issue with the host, but the phone just rang and nobody every answered. Not acceptable from the host or Air BNB.
The key for the entry door also posed a problem. There was no way access the apartment by different guests at different times. The key could possibly have been left in the lock box, but that area locks separately and is not accessible at certain times, so this does not work. A better alternative needs to be found for the key- perhaps a keypad entry lock.
The owners placed a sign in the bathroom requesting that toilet paper not be flushed in the toilet but be placed in a small rubbish bin in the bathroom. This is something that needs to be mentioned on the Air BNB listing as guests should know this prior to arrival, especially in a country where it seems this is not the general practice. Again, there was no home manual to help explain any details. Was the used toilet paper supposed to sit in the bathroom for the entire stay? There did not seem to be any place outside to dispose of the rubbish. Keeping used toilet paper and human bio-hazard waste from 4 guests sitting in the bathroom throughout the duration of our stay was not something we expected. If this is the wish of the owner, it should have been noted in the Air BNB listing and there should have been some clearer directions with small, individual disposable bags available so that waste can be contained after each use rather than multiple people adding used toilet paper to a big trash bag.
Actually a very nicely kept place but the toilet paper situation and lack of response from host was a real negative in our opinion.