Nice, clean and well appointed apartment just as described (although it was surprisingly roomier than we expected). Perfect location just a brief walk away from main attractions. Although we didn't meet Joe, we truly appreciate his flexibility in allowing a family member to collect the keys for us due to our arriving very late in the evening. Communication with Joe was really good and his responses were quick and informative. Wifi was excellent. Ample heating & hot water (however our suggestion is that if you have any issues or concerns during your stay about these - contact Joe immediately & you will get a quick response with all the appropriate info you need!) Nothing was too difficult to sort out with Joe. Kitchen / self-catering facilities were fantastic - there are local supermarkets & cafes just a couple minutes walk away which suited us well. Maps & tourist info were especially helpful to have laid out for us. The location is safe and quiet. A small tip - if you are catching a taxi to or from this apartment - be sure to tell them the address is right on the corner of Mark & Townsend Streets - otherwise any other directions or address or building name or landmark will confuse them ... we unfortunately experienced this 3 out of 4 times until we finally got it right!! :) Overall we had a great 3 night stay here & highly recommend it to others.