Gareth was a friendly host who tried to be very accommodating. However, despite his intentions, I experienced unimpressive and even frustrating communication issues.
I appreciated him offering to let me check in earlier than the original time of 3 pm, but when I suggested 1 pm, he responded that I could drop off my luggage and shower at that time but that the room wouldn't be ready until 6 pm. When I explained why I couldn't wait until 6 pm, he said he could meet me and give me the keys at 3 pm but reiterated that the room still wouldn't be ready until 6 pm. (I'm not sure why he offered to meet me earlier if he then proposed the original time of 3 pm.) At 3:15 pm, he still hadn't arrived but texted me letting me know he was another 30 minutes away. We did not meet until 3:45 pm.
Additionally, Gareth did not remember to send me the essential check-in information (housekeeping rules/processes, etc.) until I asked for the wi-fi the next morning. And his cleaner forgot to leave me towels advertised in the listing. To Gareth's credit, he did ask if his cleaner had done so; fortunately, I brought my own towels as back up.
I appreciated Gareth's efforts to be accommodating, but the communication issues forced me to alter my plans, costing me financially: I did not have time to enjoy a leisurely walk to my first destination (which was by appointment); instead, I had to take a taxi---and I still ended up being 15 minutes late.
The location was perfect for my stay, and there are many convenient bars, restaurants, cafes, and transit routes nearby. And though the photos don't show it, the bedroom is larger than it appears, as it includes a desk. Despite these positives, though, considering the communication issues (and thin walls of the shared penthouse apartment), I would not book this room again.