We traveled around Christmas time and used a lock box to check in. Pat sent me several messages about how to reach the apartment and check in. Everything went very smoothly. We were very impressed with the space and the thoughtful extras like bread and jam in the kitchen. The location was very convenient to Heuston Station and the rest of the city is an easy walk. One note, if you're traveling with older folks, the two larger beds are located upstairs. Overall I would highly recommend staying here!