Host friendly & helpful when asked; bed comfortable BUT:
Bedroom & shower room lacked heating & were very cold, nowhere to dry towels.
Shower not cleaned recently, old watermarks from previous users!
One shower door missing, replaced by curtain but why??
Storage taken mostly by owners stuff.
No tea making facilities in room, with no breakfast available due to ongoing kitchen refurbishment.
Small heater provided on request, for bedroom only; no dry towels on 2nd day. Should guests need to request a clean complete shower unit & proper heating?
Irene & Paul, Newcastle upon Tyne.