My stay at Maria’s house was subpar. Heating in the house did not work for 3 out of the 4 nights we stayed. Additionally, only one of the bathrooms had working hot water. We communicated this with the host and finally had the problem fixed on our last day at the airbnb. With 4 guests staying in the house, the host provided one roll of toilet paper, leaving one bathroom without toilet paper. The host was flexible and remedied the issue by reimbursing me when I went and bought toilet paper, but it definitely set the tone for my stay. I communicated the heating problems. I do not think this is a normal occurrence for this airbnb which otherwise seemed very clean and comfortable; however, I was disappointed in the speed of responses and the lack of heating in the house.