Sunny was very helpful. We arrived much earlier than check-in time, and she was able to keep our bags for us. The apartment is clean, safe, and neat. It is near public transportation, tour buses, and the major sights. The kitchen is quite small and there is no freezer for ice, but the small refrigerator was adequate for our two day needs. The bed is comfortable and clean. The neighborhood is Asian--many great Asian restaurants so close: Chinese, Thai, Korean, Vietnamese, etc.!