When I arrived my apartment was unlocked and the key was missing from the box so the apartment was unlocked at all times which made me feel unsafe. Someone was in my assigned bed so I had to wait for them to come to kick that person out and then change the sheets. Took them an hour. Then I forgot my earring on the bed when I checked out. After leaving I immediately texted host asking them to find it for me. Messaged them three times with no response. But I guess you get what you pay for