I feel I was treated really unfairly by the host. I paid over €900 for a 4 night stay for 4 people. Due to unforeseen circumstances I was unable to make it to dublin, but my brother made it and he was not allowed to check in by the host even though his name was on the booking as a secondary guest. My brother was stranded and the host barely replied my messages and request for assistance. In the end my brother had to stay somewhere else and we never got a refund or any form of compensation or acknowledgement by the host.