Valerie was very friendly and helpful and a super fast and efficient communicator. The room and bathroom were very clean and the bed was super comfortable. The sheets were especially silky soft. The Dart station was only 5 minutes away as well as the H2 and H3 bus stop to downtown, which made life so much easier when navigating the city. As a special bonus, Valerie had instant coffee and a very handy USB multi plug adapter plugged into the wall beside the bed. I really enjoyed my stay.