This was a nice apartment, good location and all, but frankly I wish we hadn’t booked it. First of all, I kept receiving multiple emails and texts, weeks and days before our arrival from “Noele’s team”. I do blame Airsorted for this and it is good to know how they do business and that they bombard guests with duplicate emails. We won’t use them If we hire out our place, that’s for sure. Then it was the whole scenario of the different codes, to get the key and the code for the alarm blah blah. Lots of different emails about this and the importance of setting the alarm. But then, when we first got there at 11 on Thursday night, the alarm was not on. I thought that we were done with emails, but no. We received an email from Airsorted the very next day, asking about how clean the property was (We are on holiday. Cant they just save this kind of emails for later? - or never!). The flat was fairly clean but two air fresheners, one by the main entrance and one by the stairs were so intense (like really bad aftershave) that we had to hide them in a cupboard during our stay to be able to breathe properly. We looked after the place like ours (no shoes indoors, washed the dishes and used coasters etc) and I even cleaned some already existing stains on the kitchen wall with a spray I found under the counter. They looked like red wine or berry juice stains and they were visible when we first walked in. In the downstairs bathroom the shower’s knobs were very wobbly, loose and fragile and as a result every time we used the shower we were worried that they will fall and ruin or break the bathtub. I was going to mention all the above in the direct comments to the host after checking out, so other guests wouldn’t have to deal with this. We checked out on time and left the place as we found it. We even put all the recycling including a couple of empty bottles that were left outside the property on the street, in a big recycling bag and left it in the kitchen for the cleaner to take out on recycling day. Then two days later I received a request for €100 for damage on the wall that we did not cause. In the photos sent by the host, there was a small hole, like it was made with a hammer by the main door. We don’t usually have these kind of tools in our luggage, none of us was wearing heels and it looked like you would need to hit the wall deliberately to create this kind of damage. Why would we do that?…We treat the properties we stay at with respect, treat them the same way we expect others to treat our home. I didn’t see the mark while we were in the property but after...