this was the most horrible experience I ever had on Airbnb and there are not many and I did some Airbnb in the last two years. I couldn't find the place due to Louises direction giving without any punctuation or clear sentences, so I misread it, but knew I was in the vicinity. I phoned, but nobody picked up. I spoke on her mailbox if she could phone me please. Nobody called. I wandered around in the darkness and coldness, asking in a shop, asking people on the street about the place, even ringing on a door bell in the hope it was the Louises place . I tried to phone her again. No answer. Phone her again. No answer. This was horrible, the place is a long way from the city center, I was about to go back to the city center, it was already 21 o'clock at night with no place to stay. She finally phoned back, NO apology from her side, the opposite, it was all my fault, and she told me: everybody gets the same directions! The cheek of her! She, and what was probably her son, sitting in their warm home, letting their guest wander around in the dark. They should have get out of their house to get me as they new I'm only a few minutes away from them. No, they just waited, sending just strange directions which just were more confusing. I then had to stay there, Louise didn't show up at all, just some man (her son prob) She then sent me a message via phone when I was upstairs in the room saying she would wish I wouldn't stay! Absolutely apalling behaviour! Also she let out her dog in the garden directly in front of my room and he barked until 1 o clock in the night. Horrortrip.