Michaels apartment was great! We actually were lucky to meet him when we were first checking in as he was putting the finishing touches on the room. We found that the shower wasn't working our first night and Michael had plumbers in and fixed the very next morning while we were out exploring Dublin. We really appreciated his quick response as we had a party of 5 people all without showers after a long journey. I have no complaints and he was extremely reachable through the app. the lockbox for the keys was easy to find and use and the location is within walking distance of everything you could want to see or do in Dublin. Thanks Michal for a great Dublin experience!