Sadly our schedules didn't match up so we didn't get to know Amanda and her husband very well, but they were incredibly helpful the entire time we delt with them. They were very prompt every time we had questions and never hesitated to see if they could help. The apartment was absolutely perfect for us though, right by both a bus and train stop that went directly into the city or the surrounding areas. The apartment was kept very clean and is the perfect size for one or two travelers.