We only met Mario when checking-in since Dean was working.
Good points:
The apartment is ideally located (close to most of the good stuff in the city centre) and the stay is cheap compared to other accommodations in Dublin, which are highly overpriced.
They provide a lot of things in the room: hair dryer, brochures, coffee and tea, kettle, chocolate, etc.
Not so good points:
Since the check-in time was not convenient for our schedule, I ask Dean 1 month prior to the trip if we could arrive earlier (a precise time) and Dean said: “No problem, Mario will be there”. When we got to the apartment, nobody was home and they were not answering their cell phones. I had to text them through airbnb website to reach them. We were waiting in the staircase with our luggage and we received a text message 15 minutes later saying the check-in time was much later, even though we agreed on something else. They expected us to take a coffee nearby for about 5 hours with our suitcases. We then had to call a taxi to get to a hostel hoping we can leave our luggage while we visit Dublin for a few hours before returning to the apartment to check-in.
If they had told us upfront that check-in time was non-negociable, we would have organize our schedule differently. Instead, we had to pay for a taxi and lockers and lost a couple of hours.
Since they don’t provide access to the rest of the apartment, the door to the rest of the apartment is always closed and it gives a sense of non-availability of the hosts. We felt we would bother them by asking stuff.
Toilet paper was missing for a whole day and 1 day before we left, they took away the hand towel in the bathroom.
They smoke and the fumes come in the guest room: we had to open the windows when it was cold outside to get rid of the odour.
Also, the Internet connection was really bad. Sometimes, we had no access at all, other times, it was so slow we could not access websites at all.