I came from Canada with my 65 year old mom with a bad knee and a wheelchair. Yes they had a lift! And Suzan was by far the most pleasant receptionist.
The very clean smell was a bit much for us at first but I’d rather bleach smell than others lol. The place is super bare bones but the bed was comfy, clean , came equipped with towels, hot water kettle, instant coffee and tea, shampoo and 4 pillows w soft bedding. The one window opens and looks onto Dame st. Here you are literally located at the heart of it all. My mom kept asking how far till our place and I could honestly tell her 5 min😅 cuz all the best stuff was just so close! To top it all off my mom and I had to leave our wheelchair due to unforeseen travel plan switches and they were so kind even said they could hold it for us till we could come back into Dublin and pick it up at the end our trip in Ireland. So yah, words can’t describe the service my mom and I received! I’ll recommend this place to anyone.