Hosts were vacationing out of the country on our arrival day and said they would make arrangements with a friend to give us the keys. They did not give us contact info for the friend and could not be reached until the day day after we had arrived. When we were finally contacted a day later, were given an apology but no explanation as to why we were left out in the rain in Dublin with no place to stay after booking 3 months in advance. Spent hours on the phone with Airbnb finding a new place to stay and now have our money tied up on our trip waiting for a refund from Airbnb.
Very disappointing considering we chose these hosts based on multiple positive reviews and were excited about staying with them.