I didn't personally stay or get to meet Isobel as I booked for my in - Laws. However, it was a pleasure to arrange over the phone and Isobel couldn't have been more helpful. My in-laws couldn't fault a thing and had a wonderful stay. Even help with printing travel papers and very well looked after. They said 10/10 , a wonderful place to stay. Thanks Isobel and only sorry I didn't get to meet you !