Michael gave a great check-in 'briefing' on the apartment, local amenities, contact details and taxi information. Micheal warned me of potential noise from the works on the adjacent new tram line being worked on before I booked, but this was not a problem as the works were during the day when I was out and the flat is well insulated from noise when I was there during the works. The apartment is as described in the website, which managed my expectations. The layout of the apartment is great and it is very comfortable, light and airy. It was very clean and well presented. The bed was very comfortable. There were plenty of clean and fresh towels to support my three nights stay. It had some of the basic consumables, such as tea, coffee, sugar, toiletries, which is very useful for short stays as it avoids buying more than you need. I have no hesitation in recommending Micheal and his apartment.