This was the worst stay I’ve been in. There was no towels, room as dirty and had clothings and items of another person, floor had dirt, the heater did not work, they didn’t have soap, kitchen was dirty, and Blanca IGNORED every message we sent her as we tried to solve these problems. We tried to refund and were also ignored. Blanca was inconsiderate. I have never had this problem before and I am a respectful guest… this was very unfair. DO NOT recommend.