TERRIBLE EXPERIENCE
June 2019
My husband and I made a booking with Laurence 3 months in advance.
Laurence contacted us the night before check-in to arrange what time we will be coming.
We looked forward to staying with them. We bought food to prepare in their house, and off we went.
We would have checked-in at 17:00 when we received a sms (at 16:57) from Airbnb saying that our reservation of tonight was cancelled by the host.
We are South African tourists so we don't have access to internet except if we are connected to the wifi.
I sms the host asking to confirm the cancelation. No reply...
We finally saw a McDonald's and connected to the wifi, we saw that the host did cancel and that he messaged us 2 times (on airbnb, not in any other way)
There was a water issue and the host cancelled 3mins before we arrived.
We couldn't find a place that we could afford on such short notice. So threw away the food we bought and went to sleep at Dublin airport. We were dirty, hungry, cold, and could not manage to sleep at all.
The host should have given us the option to cancel or not. Instead he cancelled himself.
He could have arranged a quick shower at he neighbours, we could have flushed the toilet with a bucket of water.. anything that night would have been better than to be stuck at the airport because of a lack of initiative.
This is obviously not a reliable source. Do not book with them.