This apartment has a great location. It was clean and mostly comfortable. Communication started good and we were able to follow instructions and get there no problem. However when we arrived and there was no bedding for the the couch in the living and we were only provided two towels for three people. I sent a message but didn’t hear back for almost a whole day, and only after I sent a second message. We were able to get a third towel but didn’t receive any extra bedding for the couch in the living room. It doesn’t seem like from other reviews this isn’t a common issue but it was frustrating for us to not have everything we needed to shower and sleep.