We didn't see Ben, briefly saw his mother who let us in. The neighbourhood was lovely and location great. The description said that the room was freshly painted and the bed was new. Unfortunately the room needs a coat of paint and the bed had a big dip on one side. The toilet was dirty and very wobbly. The bathroom was very shabby. There were tea and coffee and some lovely biscuits which was nice. Still not sure why the room was priced at £59 per night and the charge was nearly £80 per night.