Olivia and her associates were all so accommodating and hospitable. You can tell they care a lot about creating a pleasant experience for their guests. Communications were timely and pleasant. Self check-in was easy with their detailed instructions. The beds were very comfortable and the room temperatures were fully adjustable. Lots of helpful little touches like a guidebook for guests, charging stations with universal plugs in the rooms and common areas, a stocked kitchen for guests who need a quick breakfast or a midnight snack, a hand scale for luggage, feminine hygiene products, umbrellas, and other helpful things you might not think of until you need them. The area is a little off the beaten path but the walk into the heart of town is nice in fair weather and if not, the bus station is very close. Plenty of good places to eat in the area (I highly recommend the Lovinspoon for breakfast!) and a large convenience store just on the corner that you can also buy your bus pass at if you want a hassle-free public transportation experience with a discount. The walls did seem a little thin when another guest's snoring got really loud, but honestly they may need to see a doctor for that kind of severity. Overall the stay was lovely and I would recommend.