This place is wonderful. If you are looking to be close to the city, this might not be your choice. I was wanting a quiet place right outside the city centre and I had a car so it was easy for me. This place had everything and it was so clean. The most comfortable bed ever. Had shampoo, conditioner, body wash, clean towels, dishwasher and laundry washer with all the soap you needed to use. There were a few issues the first couple of days, first night we had no heat even though the radiators were on. However, there was some confusion on my end. I am American and we use electric heating. This apartments boiler control is in the fireplace. When I heard noise coming from the gas fire place i thought it had been letting gas out so I turned it off. The next day Lan (Tina was out of town) did everything she could to try to understand why the heating wasn't on. Then realized the boiler was off. The next 2 days the breaker kept popping at exactly 1300 and would not stay up. After about an hour it would allow me to flip it back on. They had an electrician come out as soon as theu could. These are things I do not fault them on. Just bad luck and bad timing. However they did refund me 50 quid which was totally unexpected. The quality of customer care showed here alone would have me come back here. Well worth it.