Communication and location were great as described. Caolàn was flexible with our check in and check out times which we are appreciative of. The cleanliness was unacceptable, and the window was broken in the bedroom, which there was no mention to prior. This caused the room to be extremely cold and the noise from the nighttime crowds was louder as a result. The wind was on my neck all night and my friend woke up with a sore throat. This really should've been mentioned to us, I would have brought warmer clothes and a scarf or not booked at all.