Though the building of the Hendrick Smithfield has a shiny outer veneer, that's the end of the quality of the building.
It is clear everything had been recently remodeled and upgraded, but whoever Hendrick Smithfield hired to do these renovations was deeply inept.
The sink could only run water at a near scalding temperature. The air vent in the room produced an unbearable vibrating sound. The shower head was barely functional.
Although the experience at the Hendrick Smithfield was my worst hotel experience, ever, the team they have is full of caring people. Unfortunately, a good team does not do anything to resolve how abysmal the amenities in the room themselves are.