Trish wasn't available to meet us upon check-in but she did send someone else in her place. Unfortunately he wasn't the most knowledgeable about the boat but he stuck with us until everything was figured out. The boat is surprisingly comfortable. It has recessed lights in the ceiling, central heat and hot water for your shower. Fully functioning kitchen with a mini fridge. The wifi worked well enough that my husband was able to work from the boat. During our stay Trish was very responsive and willing to come down to the boat for anything we needed.