Elaine as your host is the best of the best. Very attentive to all your needs. We loved staying there because of the convenience. Everything you need is right outside your door. A little convenience store, coffee shop, pizza parlor, drug store and bus stop literally right outside the door. The #140 bus takes you right into town in minutes. Tram is a few blocks away. Very quiet at night. In my opinion the mattresses should definitely be upgraded.