⭐️⭐️⭐️
Check-in was very difficult. Stefano texted us the day before saying that we had to be at the apartment by noon. We were delayed and did not arrive until 12:30. We rang a few times and no answer. Having just arrived in the country we did not have internet or phone access. We had to go to a cafe nearby to get Internet access to contact Stefano. When we contacted him, he said that we won’t be able to go in the apartment until (Phone number hidden by Airbnb) pm). He blamed us for this saying that it was our fault because we were late. By the way his listing says that check-in is flexible. We were left in the cold Dublin streets for 10 hours with all our luggage. As consolation Stefano sent us a map of a place where we could leave our luggage. I ended up spending 20 euros to leave our luggage. After traveling for over 12 hours, I was looking forward to a shower and a bed. Instead I had to spend another 10 hours on the streets. That’s 22 hours on the road. We weren’t the first of Stefano’s guests that this has happened to. Read some more of his reviews.
What is more frustrating is Stefano’s idea of customer service. He’s not a very gracious host. Read some of the other reviews and you’ll see how he responds to criticisms. His girlfriend is really nice and would be a better host than he is.
Also, my wife left behind her makeup kit. Stefano contacted me about it. I asked him if he could mail it to me. I was willing to pay for shipping. Until now, I still have not gotten a reply.
I was having second thoughts about writing a review because he might take revenge, but like me future travelers depend on honest reviews to decide where to spend their money. It would be a disservice, to other travelers if I did not write this review.