Paul was a great communicator and he responded promptly and attempted to address my concerns as fast as possible. My stay was great over all but it had a few issues that were out of control. There are sigles and they are extremely loud even with the window closed. make sure to bring ear plugs that you can sleep in comfortably. I rented Paul's place during July and it was really warm and there is no air conditioner and no fan. I hope Paul would add a fan otherwise, you can bring your own or buy one from a nearby store named DID electronics for around $30, which you have to assemble yourself. I was not able to simply open the windows because of the loud noise from the sigles. I had no idea how loud they could be! I rented Paul's place for 2 weeks and half and I did not have hot water for a whole week. Paul fixed the issue promptly as soon as I reported it. I liked the place and the location and I would recommend it