After checking out I had realised I had left a ring and bracelet behind in the apartment. When I returned and had checked the room the jewelry was not there. The receptionist then informed me that if anything was found by the cleaner it would have been handed in to the reception but nothing had been handed in. I then asked the receptionist to contact the cleaners to double check as the ring and bracelet belonged to my deceased father and the are valuable to me. The receptionist then became hesitant and reluctantly agreed to contact the cleaners. After 15 minutes we were told by the receptionist that the cleaners had found the ring but would not be able to drop it back to the accommodation until the next morning. Clearly this was unacceptable as the jewelry had been taken off site against accommodation policy and not been turned into reception. The staff then offered to post the jewelry to me but I told the staff that the ring must be returned that day and only once I had said this was I told it would be dropped off within an hour. I also reminded the staff that the bracelet must be dropped off too and the receptionist responded with frustration towards me saying that everything would be dropped off. When I returned I was only handed back the bracelet and was told the ring hadn't been found despite earlier been told that it had been. This is when a manager became aware of the situation and intervened once I informed the staff that if the ring is not returned ASAP I would be calling the authorities to deal with the situation. The ring was then returned to the site within 15 minutes. The cleaners who had stolen the jewelry and taken it off site offered up no reasonable explanation other than they forgot. This made no sense as they had already handed in the bracelet. This accommodation is not a safe environment to stay in and I will be warning off all friends and family from visiting considering the type of individuals that are employed here.