Carmel responds fast, is flexible, and comes across as very friendly. She is based in Liverpool and the room you are renting in Dublin is actually at Noeleen's place, Carmel's mum.
The room is very good, especially if you consider the pricing. Everything was clean and exactly how it should be. At the time of our stay, Noeleen had some bad luck with a company replacing the carpet in the corridor downstairs with new floorboards (they didn't deliver the correct materials so couldn't finish the job before our arrival). Apart from this, the house was neat and tidy.
Last but not least: Noeleen is an absolute treasure! She is an incredibly sweet old lady who is very interested in having a chat with you. She is polite and respectful, and she did her absolute best to make sure we had a good time staying in Dublin. Due to delays we arrived very very late, and it didn't seem to even bother her: she was simply happy that we arrived. We had a wonderful stay!