Prior to booking my stay, I read the reviews, in which were all positive. I wish I had the same experience as others. Upon my request, I had asked if Bernadette was willing to accommodate my late arrival of 11pm and my later departure of 11:30AM. I was solely looking for a safe place to stay at the airport while I wait for my flight. In which it was, very safe and very close. However, when I had arrived there were no instructions of how to check-in. I had called Bernadette multiple times to notify her of my arrival and that I was waiting outside— no answer. I resorted to ringing the doorbell and knocking on her door. At this point, it had been 15 minutes and I started to become panicked. I am a young and new traveler. I called my parents back home in the states, a not so cheap call, to thoroughly look through Bernadette’s check-in instructions. In which there weren’t any. Finally a notification for the key pad pops up and I’m granted entrance into her home. The first thing I do is connect to wifi and check my Airbnb app. There were no instructions and everything is very unclear. Now I’m in, I don’t know where to go. Every bedroom door in the home is closed and there was no note left that gave me further directions. I was so lost I contemplated sleeping on the couch. At this point I was in complete meltdown mode because this host lacked any type of communication skills. It was late, I was put in the position of checking every room to see which was mine. Luckily the first one I checked was the room (the first one at the top of the stairs). The idea of having to open every single room on a stranger is very uncomfortable. I DID NOT FEEL COMFORTABLE. I got settled in, the room is nice and quaint. Around 3AM I got woken by what sounded like a group of adults coming in from a night out. A group. Loud group. PLEASANT. I’m overall very disappointed with my stay. Especially since I got a knock on the door around 11:30 with an affirmative “the check out time was 10:00” after I had already communicated and confirmed that my later check out was alright.