There were both positives and negatives with our stay at sonder, bur unfortunately the negatives impacted us too much to be satisfied with our stay.
Pros
The room was quite nice and cosy. They provided a nice small array of cooking items and the kitchen was well stocked with utensils. The room was very bright due to the large windows, and although the area is not the safest, it is very central. With our complaints, the staff were very friendly and helped as much as they could.
Cons
During the stay we had two huge problems that made our experience very uncomfortable. The first issue was tied to the huge windows, which let in huge amounts of heat, but could only open 10cm, letting no air into the room. As a result, we were living in extremely hot conditions, even at night we would wake up sweating. This is not at all safe for children, pregnant women, or elderly. We noticed most reviews were from people who only stayed a night or two, but this is not ideal for long stays, as it is far too uncomfortable.
Secondly, there was a disgusting smell that regularly came from the bathroom. This smell could sometimes be all over the building. Sonder eventually admitted that this was a long term problem with their pipes but didn't seem too interested in fixing it. They eventually gave us another room which was bigger, so the smell didn't travel into the bedroom like in the first room, but it was still present in the bathroom. Living with this smell made us very sick and is a huge health and safety hazard that should be fixed before they allow any more customers to stay in their building.