frank was v kind & helped us by checking in early because we had a 7 a.m. flight into dublin. he was always good at communicating and made sure we felt like it was our place too. he was also quiet, so we always felt relaxed when we were there. great location for shopping and some touristy spots like the spire, within 15 minutes of temple bar. not loud at all for how close we were to everything. very thankful to have stayed here !!