Adrienne was very polite, helpful and responded quickly. We were staying in the red room- spacious room and comfortable bed. There were basic food supply(bread, eggs, milk, cereals and fruit) which was very good and they got refilled almost everyday.
We had no problem with the bathroom since we went out very early and came back before everyone else but I could imagine it will be a bit tough if everyone uses it at the same time. Anyway we were very happy about our stay :)