Gavin was extremely accommodating and very helpful at providing directions and information prior to my arrival. They even offered to meet me at the bus stop if I couldn't locate the address on my own. They greeted me and provided me wifi information, showed me where the bathroom was and even helped me order delivery pizza as I was arriving late. The room was perfect and bathroom was clean with hot water. They set up a taxi with a flat fare to the airport for me which arrived on time and was very pleasant. Would absolutely recommend staying here again!