There were a few hickups in the beginning trying to get in contact. I had to remind him a couple of times to respond to my questions but overall my conversation with Ben prior to our Dublin visit, was fine. He gave us good directions on how to get there with the Aircoach but also by regular bus. If you have time on your hands that's an option - I would always buy a LEAP card at the local Spar at Dublin Airport and take the normal bus like we did (and do a bit of sightseeing on the upper deck). It takes longer - about 1.5hr (depending on traffic) - and requires one (easy) bus change. This card gives you 72 hrs travel in- and around Dublin and will save you money and hassle when you'd e.g. like to go to the coast (Howth or Dalkey). The card is only available at the airport! Upon arrival Ben's mother Sally greeted us. She's a friendly person who will help you when she's around but will not be at your constant beck and call. This is a good thing when you just want to keep to yourself, like we did. The bookshelf in the room provided us with enough information about what to do in Dublin and everything there is to know about the room is in a convenient folder. We encountered Ben shortly when he was on his way out, seems like a friendly guy who is helping out his mum renting the room.