Wrong instructions and address were provided for retrieving the key to the apartment we ended up paying twice for taxi at our arrival because of having the wrong address initially to finding the key lock. Also finding the front door to the building was very confusing and difficult and talking to a representative over the phone was not helpful at all, it caused us to search for 2 hours to figure out where we needed to go. The proper access door is not available, under construction with no signage to indicate what entry it normally is. These struggles were at 6am after a long flight into Dublin.
The heater in the master bedroom’s bathroom didn’t work and the glass door of the shared bathroom was also broken so when the shower was used the water was split out. We were also provided with only one set of keys so it was also difficult to always juggle it between ourselves. The only think that was satisfying was the location of the apartment that was very close to shopping malls, pubs and our family’s houses which made our commute convenient.