My wife, son and I stayed in the flat for 2 nights. The hosts were extremely accommodating with our fluctuating arrival time. We were met in-person, shown to the location, and given entrance / exit instructions. Everything was handled as well as I could have hoped for which made our travels that much easier. The place was clean, stocked with the appropriate amenities, and felt safe. The view of the river and steers was wonderful as well. Food and drink are quite literally beneath you on the ground floor and the location puts you in prime area for walking to all sorts of shoppes.