The hostel was great. The staff were friendly and helpful, I had a private room which was very clean as was the shared bathroom. My room was in the back of the building and so I wasn't affected by noise from the street. There wasn't any noise from other guests either, it was peaceful. The bed was comfortable, and there was a heater with controls in the room too so I was cosy. I feasted on good food from the restaurant downstairs with the hefty 30% discount.
I rated the neighbourhood low but this isn't a reflection on the hostel at all, it's a reflection on 14+ years of government policies and failures resulting in a housing crisis and record numbers of people experiencing homelessness. There were a large number of rough sleepers on the street outside, some clearly suffering with addiction. It was heartbreaking and distressing to see.