My mom was supposed to stay at Michael's place, but the host wrote a wrong address in the itinerary. We waited outside the wrong house for 30 mins at 9pm until somebody told us no one had a room for b&b there. I called Michael but it just kept saying the number was not available (I have an Irish sim myself) and while we were in the taxi to my apt since my mom had nowhere to stay he replied to the text I sent him on b&b giving me the right address. At that point we were almost at my place and my mom's back was aching and she was tired so she just stayed at mine. I am sorry for the miscommunication, but Michael sent me the refund straight away. It was unfortunate, hope it will go better next time.