Malcolm's apartment in Dublin is a great place to stay in a relatively new building that is quiet, secure and in a great Dublin neighborhood. Also, Malcolm is a charming host. However, there were a few problems. Malcolm doesn't provide the address and unit number until shortly before check in time, and he instructs guests to call him prior to check in. When we arrived and tried to contact Malcolm, his phone was not working. After many attempts and finally an airbnb message, we got in touch. Malcolm was out of the area and had no phone coverage. When we got to the unit, the circuit providing lighting in kitchen and living room kept tripping. The washer/dryer didn't work. We called Malcolm, got through, but he couldn't resolve over phone and promised to come next day. Not the way we wanted to start our holiday. The next day, he fixed the electric, could not fix the washer but graciously arranged to pay for a local wash and fold to do our laundry. Malcolm's place is great, but obviously he needs to be more available to help with check in and make sure everything is working properly. All said, we had a great stay.