Pluses: Great location, close to a bunch of cool stuff. Clean. Super secure (four different keyed entry points), gooood coffee, comfortable beds.
Suggested improvements: Better instructions for finding the place (address number above the door?), provide a few more basics (paper towels, salt, pepper, sugar, kleenex), provide hot water (or instructions on how to get it) for the kitchen and bathroom sinks, replace fridge with one with a freezer, replace sticky, unsanitary wooden counter tops with an impermeable surface,