Eileen was very warm and welcoming when we arrived. She told us about the shops in the area and showed us the apartment. The apartment is so lovely and cozy! It was the perfect size for me and my husband and was very clean and comfy. We slept very well since it was a peaceful area and no heavy traffic on the street. The only thing I would say is to be mindful if you have to shower early early in the morning. We did run out of hot water one morning but it was very early. But really, no complaints and I would highly recommend this apartment!