Melissa was very sweet and helpful when we arrived. Our flight was late, yet she waited for us and got us settled. Unfortunately, her flat, while very safe and secure, is also very run down. The toilet took 5 minutes to refill between flushes, the manufactured floor boards in the bedroom were not attached and so they slid around. The towels were old and rough, as was the bedding. Luckily for us we only booked one night, arrived around 5pm, went out for dinner and then left early the next morning. The flat was functional, but so was the hostel we stayed at the night before leaving Dublin.