Ed was helpful online, responded fairly quickly. We didn't meet anyone physically during our stay, it is as stated a self-check-in.
The apartment had the basics of what you could expect, the beds were decent and the bathroom was spacious and neat. Everything was clean and worked; the WiFi was reliable, the shower was good, no complaints.
That being said, it is just the basics. There are some foldable chairs and a small table, but it is not much. We didn't need that, since we were out all the time and didn't stay long (only slept here one night), so it was perfect for us. However, I would not choose this AirBnB if I wanted to stay for a longer period of time. The location is also definitely not ideal. As described, it is a 20 minute ride away from the center, but getting to the tramstation will take you 5-10 minutes and will cost you around 5 euro a return, to make it a little more realistic. Again, for a short stay and eating out it has everything you need, but it is not a holiday home.