First of all, we didn't meet Burak but only her cousin. Although Burak's cousin was polite and helpful the room was without linens and bath towels because the washing machine had a problem and it was out of order. The first day, cousin of Burak told us that we will have towels the next day. We asked her one towel because we hadn't brought ours and we wanted to have a shower of course( in airbnb it was as an offer and we didn't get any information that the washing machine was off ). She gave us ONE towel but it was dirty. Moreover, there were spiders on the ceiling in the bedroom and in the bathroom. The mattress of the bed was a little bit noisy. The location was ok. Unfortunately, we weren't satisfied with our accommodation especially because they knew our reservation more than a month and I think that they should be more organised.