John and Emma couldn't have been nicer or more helpful. They communicated well before the trip and then answered our many questions when we arrived at 7:30 am! They provided wonderful restaurant recommendations and help with bus schedules....even gave us exact change for the bus. The room stands alone on the 3rd level and looks just like the pictures. It was quiet, clean,and comfortable. We bought the 2 day pass for the hop on/hop off bus and found it easy it an easy walk to the bus stop down the hill to get in and out of town. There is also a city bus stop right outside their house. Otherwise, it is a 20-30 minute walk into the center. We enjoyed our stay and would recommend it to others!