The place overall was fine but, I imagined it would have been nicer from what I read and saw from the pictures. The location was a bit rough but walking distance to a nicer part of town. The view was mostly of an abandoned lot which you don't see in the pictures provided online. Many reviewers said the bed was comfortable but I did not agree. Maybe I am just picker than most. The contact support was one of the best features. I called and got immediate help looking for a store near by. Like I said, overall the place was fine and clean but, not exactly what I was hoping for.