Jessica and her team are very nice and friendly, no problems with communication and check-in. The problem was with the room, to be honest, not worth paying 95 euros for one night in this hotel. I wouldn't even stay there for free. The description and pictures are misleading, nothing like the "real thing". The bathroom is covered in mold, the air conditioner cover is taped so it looks like something will fall at any moment. The room is freezing, although there was a small space heater. The worst part was that from the moment we arrived until we left we had no running water in the bathroom. We couldn't use the shower, we had to use bottled water to wash our faces and brush our teeth. We couldn't flush the toilet until a few minutes before we left when we heard some water coming in. It is also very loud. Earplugs are provided, but the street is still very noisy. I am very sorry we had such an unpleasant stay, it breaks my heart to leave this type of review because I do not want to hurt their business but I need to be honest.