Good communication with Micheal and with John around every question or request was swiftly and efficiently dealt with. Good airy, bright, comfortable, safe and clean appt., good location (walking distance to city). Not meant as a criticism but a point of attention or concern for guests: the 3 flights up might be a problem for the elderly or less mobile, and there's quite some activity (noise from the streets) very (very!) early in the morning particularly form the lorries supplying the neighbourhood shops . As the bedrooms face the streets some people may find this unpleasant.