Paul was very responsive. His place is set up with all we needed. The apartment is very quiet and we appreciated the flexible check in as we had a transatlantic flight that brought us to Dublin at 6am. Beds are very comfortable. His video directions are an excellent resource for checking in!!! Especially if you are jet lagged upon arrival. Great idea. The location is right downtown and totally walkable. Paul shared websites and his recommendations of places to see in Dublin. A great guide for first time visitors.