Reception were very friendly, and open 24 hours. Despite my room not being clean at the check-in time, the room I was given was very clean, the lounge and kitchen area is a great space. You don’t meet the host, it’s managed by a company called Destiny Student but there was no issue with this. The WiFi was fast, great charging points and lighting, free towel hire as I booked through Airbnb. The building/reception is just behind Mill Road though, and it took a little while to find the correct building, but it was a fine stay for two nights, with a fantastic cafe around the corner.