Stayed at this location for 3 nights, never spoke to Nicoleta, only a man named Paul.
Key collection is from a bar, when we gave Paul’s name to pick up the keys one of the security men laughed and said “good luck”. Paul was an hour late for checking us in, asking us to “meet the cleaner” to pick up the keys, then directing us back to the bar, leaving us walking the streets of Dublin.
The listing for the apartment states 1.5 bathrooms when there is only 1. On day 2 of our trip we ran out of hot water and in the evening the shower stopped working all together. We were instructed to take the head off the shower and turn it off and on again, none of which worked. Because I am not a plumber, the shower remained broken for the rest of our stay.
There were dirty towels being stored in the wardrobe and an old sock in the box with a hairdryer. The building itself smelt of mould.
When we raised issues with Paul after our stay he accused us of fraud and denied us a partial refund. Airbnb were exceptionally understanding and helped us with our issues.
It’s a shame because this apartment has a great location for exploring Dublin and we loved our time in the city.