Location great for walking into town and a quick 20 min taxi ride from the airport, close to a small supermarket too. Price was good in relation to the rest of Dublin. That’s where the positives ended for us I’m afraid, for us it was really disappointing and my family were quite upset with the condition of the apartment having seen the advert look so lovely.
The apartment is very grubby, a lot of things are broken/cracked/stained. The towels and bedding we were given were stained and threads were hanging off them. There’s basic amenities missing such as spare towels, tea dowels, dish cloth, TV etc, it was very basic.
I aired my feedback to the host who wasn’t very receptive to my constructive comments even when I provided photos - his response was to sarcastically imply I was the problem because I had had difficulty the previous day in finding the apartment (totally irrelevant to the condition of the apartment but hey). The description of how to find the building, although lengthy, was inaccurate (we were told it was opposite a tyre shop but there are no tyre shops or even garages opposite).
I was provided 2 phone numbers to contact when I arrived in Dublin, the primary number wouldn’t answer and the second number sounded completely confused and unaware of why I was calling which was very worrying. This person then gave me a third contact number to call, of a girl who was cleaning the apartment. She didn’t say anything to us when we walked up, didn’t show us how/where to use the fob, literally walked us into the flat, handed me a towel and left. We stood in absolute amazement.
I appreciate the hosts comments that this is a home not a hotel so can’t be expected to meet the same standards but in my view, if you’re willing to rent out a property on Air BnB, it’s not unreasonable to expect cleanliness as minimum. In addition, we stayed in another Air BnB (again in someone’s home) the 3 nights prior to our stay here and it was absolutely perfect so I can’t accept that ‘it’s a home’ is a valid excuse.
Lastly, the pictures imply that the apartment is in/overlooking the college (numerous people had said this when looking at the advert without me saying) and it isn’t, it’s about a 5 minute walk away and overlooks building sites which can’t be helped. However, I think the pictures give a false representation.
I wasn’t going to write a review but the response I had from the host this morning really took me aback and prompted me to write an honest review for future potential guests.
In summary, if you’re a young student who is not particularly concerned about cleanliness and nice presentation, this would probably be fine for you. If you’re a family/friends/couple and you wanted a nice base for a few days away, I wouldn’t recommend this apartment.