Damien contacted us hours before our arrival that we would not be able to leave our bags or Check in on time because he authorized the prior guests to have a late check out almost 3 hours after the normal check out.
We were on our last leg of our international journey and needed to be close to the airport. We made our reservation with Damien in early November and based our flight reservations back to Dublin from London based upon his check in and check out policies. His stated check in time of "flexible" and his previous check.out time for prior guests at 11:00am. He also stated that his normal check in time was 1:30, but because of allowing a late check out for other guests, we couldn't check in until 3. He authorized current guests to stay 2.5 hours longer, which prevented him from accommodating even just our bags.
We were required to make other accommodations at the last minute for an increase in price and he refused to refund our previously paid fee. Totally disappointed and out of money while trying to travel back home.
Very dodgy and incredibly inconsiderate. I reported him to Airbnb.