I was disappointed to find out that there were 3 other people in Jessica's two bed apartment,all sharing the one bathroom. There was no key left out for me so I had a 40 minute wait for Jessica who apologised on arrival. My guest room was freezing. The heater was turned on but the room remained very cold. Later when I was going to bed, the heater had gone off and again the room was like an igloo. The bed was cold too. I tried to switch on the heater but I wasn't able to get it to work as it needed to be programmed. Again, no heat the following morning and there was ice and a status 'orange' cold, ice and snow warning for Ireland. Jessica was very polite but the room was cold and bare with neither a chair/table or lamp. I would like a 50 per cent refund as I did stay overnight but it was awful. It was so disappointing.