Karen was very nice and the location was good for us travelling to Blackrock. A few points which really need improvement- No hot water in the ensuite shower, after running the water for a good while even though there was hot water in other shower and kitchen. The other shower was a trickle- we ended up getting washed at the sink. When walking around with socks on, they became damp- not sure if there is an issue with damp but the towels felt a bit damp too. Kitchen floor badly needs repaired, is a trip hazard. No temperature markings on cooker. The sofa has seen better days. Overall, quite a few things we felt needed an upgrade.