HONESTLY DO NOT BOTHER!!!
Rooms advertised as for 2 people, but the beds aren't even a normal size double.
Kitchens have no cutlery or cups/glasses, taps all give out warm water so can't even have a cold glass of water.
When we did finally check in, we were given keys for other peoples rooms, which we only found out when we entered them at 2am to find those people trying to sleep and in sheer panic.
Up until point of booking, host was very helpful with answering queries and questions. Then 2 days before our reservation for 18 people, we receive an email advising that due to issues with rooms and staff shortages including extended check in times they are offering people the opportunity to cancel, which for us was not ideal 2 days before check in with 18 people.
Over a 24 hour period I tried to call the property 11 times with now answer and no call back, to find out the situation with our booking. Airbnb host would also not reply to any messages. we had no idea if we had somewhere to stay or not at this point.
Finally the day before our reservation I got through to reception, who advised our rooms would be available but maybe not at the 15:00 check in time. We attended the property at 19:00 and our rooms were still not ready. Left our bags at reception which we were told was 24 hours. Later that evening got a phone call asking us to come back and collect our bags because the member of staff wanted to go home.
Unfortunately one of our party left their wallet in the accommodation after check out which was found by the cleaner. Reception called to advise us they don't even have the decency to post it back to us, despite us offering to cover all the costs. The would only hold it for collection. We don't even live in the same country......
After booking, you get a message to advise you that towels, shower gel etc are all extra, with a list of extortionate charges for lost keys, possible damage, and when you arrive a deposit is taken for each room to cover any eventuality. Our rooms had numerous marks on the walls and we found ourselves having to document them incase we were blamed for them after checking out and charged.
Overall, not good and more expensive than a hotel room where none of this would happen. To be honest I wasn't even going to write this review until we got the phone call saying they wouldn't post the wallet, but that was the icing on the cake for us. Closest post office is a 230m, 3min walk from the reception desk and we would fully reimburse them for their time. Absolutely 0 customer service.
Best of luck to everyone else who stays there