The room overall was adequate -- had the essentials you need to get to sleep/ shower. The bathroom was a little less than depicted, but had a shower with good water pressure. It does lack a lock on the bedroom door. The location was incredible - walking distance to shops, restaurants, the canal, and a beautiful park. During our stay there seemed to be construction going on which was a negative to the stay as we had just traveled from the states and were incredibly jet lagged. Ben was responsive, although we didn't meet in person. He did arrange for Sally, his mother, to let us in when we arrived.