Michael was a wonderful host, greeting us personally for an early check-in. He spent time with us describing the area and helping us determine where to eat, what to do, etc. He even printed out some tickets for us that had been sent to my email when I didn't have access to a printer and then he brought them over to the apartment for us. The second morning of our stay he dropped off fresh muffins for us at the apartment. We appreciated the extras and the attention to detail.