Gav was very responsive and very helpful. The apartment is in a great location for first time visitors. But there were a couple of issues. The biggest one being that the hot water ran out extremely quickly. You are able to shower for a maximum of 10 minutes in the morning and at night. Secondly the washer/dryer did not work. And lastly the noise level is quite loud because the apartment is on the ground floor. I will say Gav responded very quickly every time there was an issue. The space is clean and in a great location.