We were so appreciative that Michael accommodated our earlier arrival. Getting off the airplane with a cranky toddler there was nothing we wanted more than checking in and getting him to nap. Michael made arrangements for us to check in earlier. Then when we had some issues with the heat he was over to help before we could even ask. He gave us directions to the train station and we were able to get into the city center no problem. We were a party of 6 with 3 generations traveling together and for the group of us and our budget this place could not be beat.