I did appreciate Ian’s quick communication regarding our reservation and his quick follow up for our requests for extra towels and blankets etc. However, the place itself was not as expected or even clean enough to feel comfortable living in. The place needs a good cleaning in general. It also needs basic cleaning supplies; there was no broom, few dish towels, the dishwasher wouldn’t start and no laundry detergent. In addition to this the water pressure, Wifi, and power went out for a day. The kitchen didn’t have basic cooking supplies as we were told it would. We even had to go buy things like salt and pepper from the local store. There is also a big hole in the wall exposing pipes and wires which is definitely a hazard if you have kids with you. The place is in also serious need of some redecorating ie. a new couch (old one is stained and worn) and there are no carpets, pictures, decor anywhere, making the dirtiness stand out more. My group agrees that we would not stay here again.