I was really excited to stay here given the great reviews. However, despite advertising check-in at 3pm we were only able to access our rooms around 8pm-which was the case for many others- as they hadn’t yet been cleaned. The room was a lovely size but varied flaws such as bathroom light not working and mouldy chairs etc. The last straw was waking up to find ants crawling over the bed which led us to find alternative accommodation. The staff at reception were also quite slow to assist as it took almost 2 hours to just get a complaint form filled in in order to get a refund which I then found out they actually didn’t send through and so had to start myself from scratch contacting AirBnB to sort out a refund and compensation. Really put a dent in my trip as I had to find alternative accommodation which was very expensive to get on the day so, unfortunately, I won’t be staying here again or recommending it to my family and friends.