We normally receive feedback that we've left a place as we found it, but in this case we left Catherine's flat better than we found it.
Upon arrival, we encountered a broken master ensuite toilet, no heat running to radiators until a family member entered the flat to reset it, followed by repairs and checks on the flat. There were also insects in most rooms. It was more maintenance than we've done lately on our own home and went into the 5th night of our 16 night booking. AirBnB support has been beneficial.
Catherine is highly responsive but her responses were unhelpful - she said I was treating her flat like a hotel, the weather outside was meant to warm up (in January in Ireland) and 2 out of 3 toilets worked.
She knew we had an infant with us, but it's clear the flat had fallen into disrepair. She also didn't provide pool details upon checkin, turns out it's only open evenings/weekends.
Benefits were the sea views, proximity to go elsewhere via M50/Luas, laundry, parking.