My experience with this Airbnb and the host is nothing but negative.
I booked this place weeks in advance as I needed an apartment for a long-term stay. I found the Airbnb in poor conditions, as if nobody had looked over the apartment for months and definitely hadn’t done any special COVID cleaning.
I spent 8+ hours giving the space a proper clean and decluttering what seemed to be years of accumulated trash.
Regardless of how I found the Airbnb, I liked the space and the furnishing, which is why I took the time to clean it. I sent a message to the hosts, letting them know that whoever they hired to do the cleaning did not do a good job.
What followed was really unexpected. Instead of apologizing for the inconvenience and acknowledging the hours I had put into making the space liveable, the host contacted Airbnb to cancel my reservation, kicking me out of the apartment.
I had no intention of escalating any problem, which is why I didn’t document any evidence. I just wanted to let them know how I found their apartment. Because of how they reacted, I had to find another place with availability for two months, very last minutes, and ended up paying extra for it.
The apartment is nicely furnished and comfortable, but the hosts make you feel disrespected and uninvited. If you decide to book this place, be careful with the hosts as they don’t care about their guests' experience.
I literally cried on the phone talking to Airbnb support. I couldn't believe that I had to move when I did nothing wrong. They made me feel guilty of a crime that I didn't commit.
I never contacted Airbnb to refund any money or cancel my booking. Sadly, Airbnb could not provide me any support cause I didn't take pictures or videos of the mess. The host never even denied that the place was dirty in our conversation.
Overall, the apartment is good.