Joe was very quick to help us get this booked after our last two had failed with other people - he was on time, went out of his way to bring us starter food (milk, eggs, bread, cereal!), and was SUPER helpful in pointing out all the places of interest near by. The apartment is FANTASTICALLY located literally next to the Jameson factory, near a grocery store, and within a 25-30 min walk of everything touristy in Dublin. The beds are real beds (not pullouts or sofa beds) and comfortable, and he had clean linens and towels for us. Balcony is a delightful plus - large and great views. Kitchen had plenty of dishes/glasses/silverware.