We did not have the pleasure to meet James but we did not have difficulties to get the keys. The flatmate Steve was there and made us feel at home.
The flat was nice with everything you need and a really nice balcony. The location was good as well.
The rooms were ok (could be cleaner).
What can be improved:
-Description on how to get into the flat (which key to use at which door as the system was not that straightforward)
-There were no space in the wardrobe for our clothes
-There were no towels for us (Fortunately we got one from Steve)
-No toilet paper at arrival but the roommate has brought some
In general the experience was satisfying and I would recommend Jame's place for a short stay