Absolutely the worst Airbnb stay we have ever had due to harassment from the host. I messaged Bernadette several hours before we got in for the check in information. She never responded and when we got to the house we had to call. She told us which room we had and never mentioned that we needed to leave the house key in the box outside. We went out for dinner and got a text that she wanted to know where the key was and we apologized that we did not know to not keep it with us, all the other airbnbs we have stayed at had us take the key it was a miscommunication and mistake. She said she had other guests staying at the home and needed a key. We fell asleep around 9 since we have a whole day of eight hours of flying the next day. The host angrily wakes us up at 2 am, scaring us and yells in our face that we left her bathroom a mess. I get up and look at the bathroom and there was a tray that was sitting on the bathtub that was knocked over, which is an honest mistake since the bathroom is so small. Neither of us remembered knocking the tray over but I picked it up. We were shaking we were so scared. I look at my phone and the host is texting me that we are “disgraceful horrendous guests” and when we told her that we didn’t think we knocked the tray over she proceeded to tell us that no one else was in the home, when earlier she told us that there was due to the key incident. She also yelled at us about “noise” when it was a fan app that we use to rest. I told her we are human and we make mistakes, but we are doing our best to be kind and thoughtful guests. Bernadette proceeded to tell me “doing your best? What are you seriously 12?” I had never been so disrespected by a host on Airbnb before. We left the room in perfect condition when we left and even left her some chocolates to be kind which she did not deserve our kindness even a little bit. Do yourself a favor and stay 1000 miles away from Bernadette. She should not be hosting guests in her home and is one of the rudest people I’ve unfortunately come in contact with. I’ve never met someone so hateful and unprofessional while being a guest in their home. We almost left and slept on the airport floor we were so terrified of her.