Alice was friendly and professional.
The place is perfect. The bedroom is en suite. The bed is a good size and comfortable. The shower nice etc etc. Nothing to stress about.
The living room is huge, assuming you need one. The kitchen is clean.
The location is amazeballs if you are visiting Google, Facebook etc like I was. It's a 20min walk if you are speedy to get to Trinity College.
It's a safe, sure place to stay.