Hilary was quick with her responses and the location was extremely convenient. Close walking distance to many things.
I want to be honest in saying a few things. If you plan to use the washer/dryer provided, it is a pain. You can't stop it mid cycle and it will not let you open the door even if the operation is cancelled. This was a bit frustrating. Also the pidgeons were terrible..very loud and earplugs didn't work (brought as I read the reviews about the pigeons before coming). They makes sounds all times of the evening and morning, fyi. Lastly, there was no soap to use for our hands in the bathroom or near the sink in the common area.