Roberto was a pleasure to deal with, from booking to check in, and through to check out. He was extremely responsive, and his friend Pedro who lives nearby (and met us to check in) was also very helpful and responsive.
The apartment itself is lovely, with an incredible terrace to spend some time on. The location is great for travellers sightseeing and close to everything in town. Immediately around the apartment isn't the best area, but we certainly didn't feel unsafe.