We never met Ben but his mom let us in and was very helpful. The flat in a perfect location for getting around Dublin and the room was spacious and private with a comfortable bed . Ben left some snacks in our mini kitchen. There were a few downsides having to do with the bathroom. The toilet was not connected to the floor properly. Every time you used any water in the bathroom, an extractor pump went off which was quite noisy . The warm water in the shower didn't last very long and the ceiling was so low that if you were taller than 5' 9", it would not be very comfortable. The bathroom was not as clean as it could have been. Overall, we had a good stay in Dublin but there were some things that could be improved upon.