When we notified him there was no hot water and the toilet seat was broken . After playing with the hot water heater and letting it run like he said there was still no hot water . He said he was going to show up and help he never showed up. We had to check out four days earlier and stay at a hotel. Would not recommend this place , unless you don’t mind taking ice cold showers. There was also a safety concern the neighbors where throwing stuff from window. We had issues getting to our door we had to call the police. The police did nothing.