I had booked a double bed but unfortunately, prashanth mentioned that radiator was broken so the room was unavailable. She was able to accomodate in single bed.
But my feedback would be once you do that you should be able to compensate it easily. I had to talk 2-3 different occasions to update on either the room or compensate me accordingly. One day she got into argument saying "im not doing anything and you tell me what we do", which was not pleasant. If you're providing service and charged for a certain thing but are unable to fulfill your bargain. You should be able to provide an alternative. Until her husband entered the conversation. he was patient enough to listen to me and understood what i was asking was right. I had paid for double bed but got single bed, it should be priced as such.
The location is great, place is clean with a good desk. But lack of properly handling the situation with my booking left a bit bad taste in my mouth.