Henrik was at his restaurant when we arrived. A minor mix-up with the keys was handled efficiently and we were off to see wonderful Copenhagen. The location of the apt. was WONDERFUL! Acutally between two of the major Metro stations and within walking distance to many of the places we wanted to see. Very easy to get to the airport and back, even while schlepping luggage (we know because we did it twice - once in the afternoon and once in the middle of the night because our friend's flight was delayed in Iceland and they arrived at 3am.) Very active and safe neighborhood. Apt was exactly as pictured and was very comfortable for 4 of us. Everything worked great. This was our first Airbnb experience and we hope all the others we have will work out as well. Communications with Heinrik were excellent!