I booked a private room with private bathroom. During the check-in I got the information, that toilet in my bathroom is broken so I need to use public bathroom. In exchange for that inconvience the only solution from the stuff was offering free breakfast next morning or resigning of the reservation. I would normally choose the second option, but because of delayed check-in, I found it to be too late to look for a new apartment. For me, this is umprofessional approach to the client.