Søren responded to all my questions in a timely manner. He accommodated my early check-in as well as adding an additional guest for one night. I met Søren when I first arrived and had a great time talking with him, including what sights to see, etc. The place was amazing and clean and close to the train and metro as well as grocery store/mall. It felt very safe and located in a family/school oriented place. I would not hesitate in booking with him again.