Lotte was a marvellous host. Even though we didn't get to meet, she went the extra mile to get us checked in early (I arrived at 8am!). The house is as you see it in the photos - Scandi chic. I was there with my wife and 3 kids (9,7 and 2) and they all went straight for the beautiful toys. The bathroom is a little cramped, but functional, and most importantly, with hot water. There was even a baby cot for my 2 year old, with a changing station. The best thing about the apartment is that it is in a great location - Good food all around, Tivoli gardens, Stroget (Shopping) and Norreport (where you get in by the train from the airport and with a great market) 10mins walk away. Would definitely come back.