The Apartment was lovely, with two decks and location was great. The Management Company made staying here unpleasant. The towel and linens were unsatisfactory, 1 tea-towel for 8 days, poor quality towels (only 1 each) only 1 pillow per person, no bathmat. Communication before arrival was poor - impersonal and rote. The apartment toilet did not function and it took 3 days and multiple calls and visits to resolve. Jens/Hotels in Copenhagen manager was rude, dismissive and mocking of the issues and refused communication. Only after AirBnB started relocation efforts was a plumber called. A great apartment but terrible management.