Katrine was very helpful and responded quickly to my email. It is a lovely spacious apartment with plenty of room and a well equipped kitchen. Although Osterbro wasn't our first choice of area, it was excellent and i would highly recommend it. There is a lovely bakery on the corner of the block, local shops and eateries within a 5-10 minute walk. There was also a choice of 3 local buses to get to wherever you needed to be in the city. We like the peace and quiet and although everything is nearby the actual street is very peaceful.