Beds are comfortable but there were dust and hair on the sheets. One side of the bed even smelled like body odor. I booked this place for the washer and dryer. Unfortunately, there was no dryer, and when I spoke to the the company, Sanders, they said no one was able to come to our apartment to give us instructions because it was a Sunday. I initially thought that it was a washer and dryer in one machine, but I just couldn't figure it out. I told them I didn't need someone to come in, but the text instructions is okay. They didn't even know what machine they had and continued to say that no one can come to us. I requested a partial refund for the big inconvenience of not having our clothes dried. They initially only offered 5% , but because it was such a big inconvenience, I complained more. they offered me 10% of my rental rate and it still wasn't the amount when sent. I should've just took it up with Airbnb support rather than the company.