Our experience at the hostel has been a little bit under the expectations, but at the end was ok. The positive aspects are that the hostel is very close to the city centre and the staff is very available and ready to help you. When we arrived, our room was not clean, but the staff solved immediately the problem. What I didn't like was the shower in the shared bathrooms, since the private bathroom is really really small. And then, if you arrive for the check in in the evening, finding the reception of the hostel in the bar at the first floor very crowded and with loud music is not so comfortable and welcoming. Other negative aspect is that a lot services have and additional price, like the breakfast, the lockers for the luggage (that work with danish coins, so it can be a problem if you don't have local money).
Anyway, at the end it is a hostel, so with low standars compared to a hotel, but with nice atmosphere and full of young people. I think they can improve their accuracy in managing their services.