We had very good communication with Henrik, he always promptly answered questions. The apartment was plenty of space for four people, although our two kids had to sleep on an air mattress. It is on the very top floor, and there is no elevator, so for us this was a hassle since we were in town to depart on a cruise and had quite a bit of luggage with us. (I knew it was top floor, just didn't realize it was on the 5th floor!) We were able to find street parking for our car (it was a bit tricky). The neighborhood is fairly nice, but we were there on a weekend night, and there was a loud party in the back courtyard. The public transportation was close by, as are a number of shops and a couple of grocery stores. We were able to walk into town also, but it's about half an hour.