MYne was very helpful in the lead up to our visit; she returned queries quickly as was very helpful in providing a good travel cot for our daughter. MYne was out of town when we arrived but we were met by Winnie who explained everything to us. It was so lively that there was milk, tea, coffee, biscuits and fruit for us on arrival. The flat itself is lovely; clean and modern and well laid out. It is a very central location and so it is very easy to get around from the flat. Would definitely recommend.