Anna was very responsive, kind and friendly. Her apartment was cute, clean and super close to the subway. It’s actually parallel to the train but not noisy; it’s rather quiet. We stayed with our toddler and we were all able to sleep without any issues. I would just mention the bathroom is quite small and European in the way that it’s more a wet room…also the apartment is a 4th floor walk up, which might be difficult for someone with accessibility issues, or for a family with a pram.