The apartment is on a fourth floor, although this info wasn't on the description. The stairs are way to heavy and it was very difficult for us ro take up our bags. Kristine wasn't flexible at all with the check in, so we had to run in the airport to take a taxi and arrive at the time she asked.
The way you lock the door in Denmark is different than in other countries so we had to leave the apartment without locking it, and she wrote back many hours later and when we returned she was waiting for us on the inside of the apartment. She wasn't rude at any time, she was nice but she could be nicer and more flexible. We felt as if we had borrowed an apartment as a favor, not as if we payed for it. Towels and covers are too old.