Charlotte and her husband Klavs were incredible hosts. Not only did they provide sheets and make the beds, not only did they provide us clean folded towels, but they graciously gave us a 6pack as a "Welcome to Copenhagen" present. When we arrived an hour later than expected, they were totally flexible and changed their plans to accommodate.
The apartment was clean, and ideally located in Copenhagen (both central to the city and in a safe neighborhood). All-in-all, there's not much more I want from an Airbnb.