I stayed at Sezaneh’s place. When I landed at the airport, she was super helpful with instructions. She even sent a video of the walk from the metro stop to her house. She warmly welcomed me, helped me with my luggage and showed me around her place. Checking in was super smooth and felt great after over 24 hours of travel. Her space is super cute and is in a great location. Weary and tired, I promptly fell asleep and tried to work through my jet lag.
The next morning, I got up to shower and get ready for my first full day in Copenhagen. I noticed that the shower could’ve been cleaned more throughly and asked her to come take another look. She was immediately responsive and made her way over from where she was staying in Sweden. I went about my day, took a boat tour, did some shopping. When I came home before my evening plans, she’d already come and gone and sent updates through the Airbnb app and by text.
Unfortunately, we couldn’t agree that the bathroom was adequately cleaned. We spoke with Airbnb and mutually decided to end the reservation early and part ways. Sezaneh’s other co-host met me for the key and called me a taxi to get to my next place.
I’ve been traveling with Airbnb for over a decade and I’ve never had any travel issues with my hosts, for any reason. Ideally, when you’re traveling, things go smoothly through and through. But sometimes problems come up and great hosts do their best to help you. I felt that Sezaneh did her best to try and resolve the problem with me. I really appreciate Sezaneh’s help and wish the best for her future reservations.