Charlotte communicated with us promptly for our arrival and the apartment is conveniently located to many attractions, making it easy to walk to Nyhavn, King's Garden, Tivoli, Botanical Gardens, etc. and Norreport train station is just around the corner.
The apartment has everything needed for a vacation and you can even do laundry with detergent already provided, which is a nice addition. Charlotte also had a fresh loaf of bread, butter and jam, and some fruit juice and milk for us on arrival.
The queen bed was comfortable for my wife and I and our 3 year old daughter happily slept on the pull out couch in the living room. A crib was also provided in case our daughter was too young for the sofabed. The apartment is on the 5th floor of an old Copenhagen walk up so its best suited for people who are fit. That also means it can get quite warm when the weather is nice, which is was during our trip. Because the weather was so warm, we needed to keep the windows open at night. During the week this provided a nice evening breeze to keep us comfortable and, being used to city living, we did not mind the regular noise from the street below. On the weekend, however, the noise level rose considerably with numerous nearby parties lasting until 4:00 in the morning. Throughout the night we heard everything from a dj playing house music, to a group of ten or so girls loudly singing along to the song from the movie Titanic, to people yelling, and someone vomiting. We are a young couple that is pretty tolerant of noise and partying but found this one evening to be extremely loud and disruptive.
If the weather had been cool enough for us to shut our windows, I would rate our stay five stars as everything else was perfect. If we had finished our trip on Friday instead of a Saturday, I likewise would rate it five stars.
One other note for taller people is the height of the ceilings. I am 6 feet 4 inches tall. The bedroom and bathroom ceilings are probably 6 feet and 6-7 inches tall, but there is a step up to the living room, which is likely 6 feet and 5 inches tall. There is another step up to the kitchen, which is likely 6 feel and 4 inches tall. This did not bother me as the kitchen was the only room at my height and i was rarely standing perfectly upright, but if I had been 2 or more inches taller it would have been more difficult.