We didn't get to meet Britt, but communication beforehand was very polite. Instructions for check-in were clear and we didn't have any trouble finding the place and getting into it. The place itself is as described small but has all basic necessities, was clean and had a comfortable bed. You can reach Amager strand by foot in 20-30 minutes and public transport to the city centre is also just around the corner. All in all a good place for a short trip to Copenhagen.