Soren wasn't at the apartment to meet us in person but his arrangements for getting the key ran very smoothly. All his communication (email and phone) made us feel very at home, and the apartment itself had a very positive vibe and was well equipped. The location was brilliant - we walked everywhere (with two kids) and especially enjoyed going across the lakes to the botanic gardens. Our first time using Airbnb and our first time abroad with two kids - and it worked! Thanks Soren!