Initially, we had some problems with reaching our contact. Even though we called and texted several times - during a span of two hours - we received no answer. When we arrive we have no clue where we should go, where we should live or how to get in. Our contact person was not in town had not bothered to inform us about it.
In the end, I tried contacting them through the textmessage that AirBnb sends you when you get a message here on the site, then one of the hosts replied.

Apart from his we had a great experience. When we finally came to the apartment we where met by a very friendly Mathias who showed us everything we needed to know. The apartment was comfortable and clean.