The apartment was ideally placed in a quiet street, but very near the centre, 5 mins walk to Nyhavn. It was big and had everything you would require. However, it was so obviously someone’s home that I felt I was intruding. Jackets and shoes in the hall, clothes hanging in the wardrobe. Surely these could have been put in the locked area?
Check-in was not ideal, we stood in a 7-11 not buying anything for 5 - 10 mins until the keyshare opened. Would it not be better to advise guests to download the app and give them the pin?