Bonnie was great with communication, very helpful & accommodating. Since she was going to be out of town during our stay, Bonnie mailed us the keys a few weeks beforehand. She even offered to stock the fridge for us. The apartment was just as described. Bonnie left little gifts for all of us - so sweet! Thank you! The fidget spinners, lego mini-figures & pokemon stuff were huge hits with the kids. Our kids were also in heaven with the most impressive lego collection we've ever seen. There was a nice playground across the street from the apartment which was great to let the kids play before our day of touristy excursions. We would stay here again.