The apartment was great! Very nice outside area and furnishings! Very nice location! Michelle offered us all the amenities we needed and also free coffee in her lovely french press. I never got the chance to meet her but she left the key for us in a small shop on the corner which was no problem at all! She always answered very quickly to my messages and gave us tips on what to do in Copenhagen. Very clean apartment and nice towels! All in all very good experience and I would totally recommend it to anyone!