We communicated excellent with Torben and Heidi from the time we requested the availability of the apartment until our arrival. They provided all the requested information in no time. Since they were in vacation, Torben and Heidi ensured their daughter Sabrina, and Kenneth were available during our sejour in Copenhagen. We've been welcomed by Kenneth who provided all the information needed. The apartment is excellent located, very clean and equipped with all one needs for a piece of mind stay (the kitchen is amazingly equipped). The beds are very comfortable, and for those with infants or toddlers, there is a foldable crib (playpen). Kindly enough, the hosts left the fridge full with food. The neighbourhood is very good. The rooftop terrace is a blessing and we enjoyed it to the maximum. Everything from groceries stores to means of transportation (metro, light train, and train), and the main touristic attractions, are in walking distance. The botanical garden and Rosenborg palace are nearby, and offer perfect conditions for families with children. We highly recommend this apartment for visiting Copenhagen.