The apartment was beautiful, spacious and very clean!! Beds were very comfortable and the television and wifi were also very good. The kitchen is newly renovated and modern with excellent appliances. The neighborhood was wonderful and less than a 10 minute walk from central station. There is a small elevator to accommodate luggage going up the three flights of stairs to the apartment. The Key Butler representative was nice and helpful, giving good advice on interesting neighborhoods to see and recommendations on museums. I advise picking up an Oslo city map (free) at the airport if you arrive by airplane so that you can look at it with the Key Butler and write his recommendations on it. It came in handy for us! My only criticism was a lack of a kitchen strainer (for draining pasta) and pot holders to handle hot items coming out of the oven.