Rosa is very uncomplicated! During our stay in copenhagen she was not in town but she arranged that her nice aunt showed us around the apartment at our check-in. Also her neighbor was lovely and offered her help if we would have had any questions! Although Rosa was not in town she has always been reachable for us...she was so generous to let us stay a half day longer due to a storm in Germany! We actuallly felt a little bit like it was "our" home :) Very pretty and cozy Apartment in the city centre of copenhagen: We were able to do everything by foot! BUT a hint for girls with long hair: take dry hair shampoo with you...the shower will not manage them:P