Unfortunately our experience with Jens Hjort was not so good. First point we had a discussion about the check-in time because in the announcement was not present any kind of costrains related to the check-in time but when we wrote to Jens Hjort we discovered that he was not able to join the house before 3pm.... Our flight has been arrived to Copenaghen at 9am so we did have to leave our luggage at central straion menawhile we were waiting Jens Hjort....
When we arrived at the flat we found the bed was completely to do. Blankets and bed sheets were in the drawer so we had to do all the bed .
The room was pretty large but there is nothing between the glass of the windows and the outside so each day at 5am all the light was coming into the room ruining the sleep. For sleeping well is important to have the dark inside the room. The window of the room faces on a main street so all the night we did hear noises coming from this street.
The room was not clean up so well because there was a layer of dust in all the room.
Also talking about the communication I cannot say that I'm satisfied because in my honest opinion is not accepptable that in the 2017 there still be a person who is not using Whatsapp... Communication was very difficult because for each email that I sent the answer by Hjort was given 2-3 days later...
Probabily for one email I never riceveid a reply....
In my point of view the communication has a very high importante so not receving a reply make me very frustrated.