We did not meet Svetlana but she was extremely helpful and thanks to her detailed instructions we got into the flat without any trouble. The flat was very cozy and extremely clean. Just lovely. Lots of plants, too. Peaceful and quiet. The area was also nice (grocery stores, shops, restaurants) and very convenient (in particular, the trip to/from the airport is super fast and easy). The bikes she provided were really appreciated, we just rode them everywhere. The only tiny thing I would say is that adding an extra photo of the bathroom would be a good idea, so that people can see for themselves if it will work for them. For us it was totally fine, but I could see that it might possibly be a problem for some people to have such a tiny shower area.