Pros:
- Easy walk to public transport and supermarkets
- Quiet neighbourhood
- Nice furnishings
- Host was responsive in communication
Cons:
- Bathroom was significantly smaller than what the photo indicated. We raised the issue with the host who refused to admit there was an issue. We ended up raising it with Airbnb who agreed there was an issue.
- Check in. Host suggested we wait outside the main door for a neighbour to come in/out in order to enter the building. No specific contact details just to hope and wait even though we were arriving at 10pm. I had to insist that this was a bad a idea and for the host to arrange an alternative.
- Exposed wires. The power outlet in one of the bedrooms was in pieces and the wires were exposed making it hazardous to use. We mentioned this to the host, they apologised and sent a friend to “fix” it using tape. It still was not safe to use.
- Floor boards are extremely squeaky in the living room and bedrooms. It meant anytime someone got up it would wake up the rest of the house.
- Bedsheets. The host notified us in the morning of our checkin day that one of the beds wouldn’t be made. We arrived at 10pm which was a communicated in advance. We didn’t know why they couldn’t have made the beds as there was plenty of time to arrange.
Overall these cons aren’t individually significant but combined they made the experience not enjoyable.
It seems the host is inexperienced and these are some of the things that could’ve improved our experience:
- having clear photos of the bathroom, admitting fault when we identify the issues instead of arguing over messages
- make a decision that the faulty plug isn’t useable rather than pretending it’s fixed with duct tape