Karen is very friendly and accommodating and answers really quickly. She explains everything very well and we felt so at home in her beautiful flat, which is exactly like on the pictures. From the flat, there is a bus just around the corner which takes you to the city in 10 to 15 minutes, depending where you want to go. but you can also rent a bike, its easy and safe to get around. For breakfast we had bread with butter and jam as well as oatmeal, milk, coffee and there was chocolate powder for a chocolate milk. The flat was perfectly clean and had everything we needed for the 4 days we were there (I was with my Mum). We would definitely recommend Karen's apartment, it was lovely!