For starters, check in is not personable. You have to pick up a key from the local store. No tour is provided of the apartment. The apartment is located on the 5th floor, so carrying luggage up 5 flights is difficult. Upon entering the apartment, the space did not feel or smell clean. The couch/living room had a weird odor. The bedroom had cabinets that were taped shut with notes on them to not open. The linens on the bed were definitely not fresh.
Last but definitely not least, the bathroom…. There was black mold covering the ceiling as well as on the walls. The mirror was completely dirty to the point of not being able to see your reflection, there was a “crust” on the shower head and the provided “toiletries” were gross. We checked out and asked for a full refund the first night. Granted Anders was accommodating to our requests. But for a 100$ cleaning fee. This was the most outlandish and appalling apartment I have ever witnessed. This fee is most certainly not being used for cleaning. When inquiring about the mold. We were told that it was “black spots” and strictly aesthetic. If this by some miracle is true, a paint job and make over is needed. Otherwise, this bathroom needs to be tore down and rebuilt from scratch.