Our host, Sanne, was great. Pre-trip communication was easy online and she was there to meet us when we arrived. She is very nice and was quite helpful with recommendations for sightseeing and with information about the neighborhood. She had prepared two sets of keys for the apartment, which was beneficial for my family and me, as we often went our separate ways on this trip. The location of the apartment was perfect, in a quiet neighborhood with both a metro stop and a bus stop just a short walk away; bus 26 gets you right to the heart of Copenhagen in 15-20 minutes for 24 kroner (this is over $4, which is steep but in line with other costs in Denmark). We like to walk, and the zoo, Carlsberg brewery and plenty of great restaurants are within easy walking distance, as is a grocery store. The apartment is on the second of three floors, and it shares a stairway with several other apartments. The door to the street locks automatically when shut so we always felt secure. The apartment itself was comfortable for our four people, though we never spent a great deal of time there. Still, for those who choose to stay in the apartment for any length of time, it is a comfortable, quiet place. There is a washing machine, though plan on air drying your clothes, and a full kitchen. Anyone who has not traveled in Europe yet should know that apartments there are on the small side. This adds to the charm of the place, of course, but my family and I had one comment in common and that is that the single shower in the master bedroom (with a sink) and the single toilet off the hallway made it harder to get started in the morning without cooperation and planning. This was only a minor inconvenience for us, but for those for whom a large shower is a must, expect a tight squeeze in the shower here. Overall, the location and the neighborhood, and our host, Sanne, of course, made this a great place for my family and me to stay.