Ann was a really friendly and welcoming host! When I got sick right before the trip, she arranged for her neighbour to come over so we could get into the apartment in the morning, rather than afternoon, and I could rest. She was helpful and always available if we had any questions. The appartement is beautiful and the room you get is spacious and clean. There's a bit of a hike to get there (5th floor walk-up), but overall, great place.