The flat was in a lovely location, lots of shops and restaurants near by and felt like a safe area. We loved using the balcony that looks over the courtyard though a neighbour also like using their balcony for a late night party and the building work next door starts early in the morning. The place was tidy and had what we needed though there wasn't pillowcases on the pillows and no hairdryer as advertised, but these were very minor. Our flight was delayed and we got it late but William was very helpful making sure we got the key and could get in easily.