Though we didn't got to meet Louise personally, we were in contact with her all the time on text. She is very caring and responds quite quickly to help you out with any queries you have. The house was very nice, spacious and can accommodate 5-6 people easily. The location of the house is really nearer to the Copenhagen city centre and airport.You can find nice supermarkets in the vicinity of the house. Overall experience was 4.5 out of 5. Best place to stay if you are planning to stay somewhere in Copenhagen.