Our stay at Jakob's flat was a bit of a mixed bag. Unfortunately, there were just too many issues for me to give it a higher rating than 3.5 (and since Airbnb doesn't allow .5 ratings, I'm afraid it's a 3). I'm gonna list the stuff we liked, disliked or found otherwise noteworthy below:
The Good:
-The flat is in a great location within walking distance of many of Copenhagen's major sights, shopping spots, etc. It's in a really beautiful area.
-The overall look and design of the flat is quite nice from an aesthetic standpoint.
-Our contact person, Cheryl, was very friendly, professional and quick to respond.
-Sheets and towels were professionally cleaned and sealed in plastic bags.
-Check-in was very easy and straightforward.
-Loads of extra chairs if you need them.
The Bad:
-There are no blinds anywhere in the flat, not even in the bedrooms. As the sun rises very early in the summer, this was quite annoying. Some of us didn't get a good night's sleep as a result because we'd be woken up too early by the sunlight.
-The contraption that's meant to enable you to lower and raise the showerhead holder is broken and the showerhead holder has been tied in place using fishing line. So while the shower overall is still perfectly serviceable, we could not move the showerhead up or down.
-We were unable to use the Apple TV as it kept throwing an error message about the ID or password being incorrect. When we asked our contact person for assistance, she said she'd get back to us about it but never did.
-The Apple TV remote and the hair dryer had some sort of sticky residue on them which meant that we had to clean them ourselves which was a bit gross. (I don't particularly want to dwell on what said residue may have been.)
-The stove was not working during our stay. We found this out the hard way when we were in the middle of cooking dinner. We ended up having to cook our pasta in the oven which was a bit of an adventure. Cheryl dropped off a portable stove the next day as a temporary replacement and the day after that, some repairmen came by to replace the broken stove. We never tried the newly installed stove but I'd assume that it's now in working order.
-Only one of the four or five ceiling spots in the (windowless) bathroom worked. A separate lamp had been installed as a makeshift solution but it was still relatively dark in there. (In and of itself this wouldn't have been much of an issue but it added to the general sense that the place was a bit rundown.) There were also a few other lamps/bulbs that didn't work but these were all in rooms with windows and plenty of working light sources.
-The toilet flush stopped working the evening before our departure. We ended up having to flush manually by pouring water into the toilet using a pot. Fortunately, this happened towards the end of our stay so it didn't affect us too much. We reported it to Cheryl and I'm assuming that this will be fixed shortly (if it hasn't been already).
-One morning, some sort of sanitation work was being done in the building which meant that the water was shut off for around an hour and a half (meaning you could not use the toilet, shower, etc. during that time). Now, this was, of course, outside of our host's control but it was a bit unfortunate that we did not know about it in advance as it happened right around the time when some of us would've been getting ready which set our schedule that day back a bit.
-The wooden floor is a bit splintery in places. On the first evening, I almost stepped onto a 4cm long splinter that was sticking out vertically from the floor. This only applies to a few small spots on the floor and once you know that they are there, it's easy to avoid them. Still not great and I don't want to think about what would have happened if I had actually stepped on that thing.
-The woven laundry baskets in the bathroom are moldy.
-One of our two electronic key tags stopped working during the duration of our stay. Fortunately, we had both keys with us and it didn't happen on one of the days we decided to split up or some of us might have been stuck outside the flat for a considerable amount of time. Cheryl dropped off a replacement key the next day.
The noteworthy:
-Do not underestimate the amount of stairclimbing you will be doing to get up to and down from the flat. We were well aware of it beforehand (as it's described quite clearly in the listing) and even so it was a bit exhausting at times, especially at the end of a long day exploring the city. Totally worth it for the view, as far as I'm concerned, though.
-The tops of the ceiling beams were not dusted off. Didn't bother us but some people are particular about that sort of thing, so I thought I should mention it.
-There is no kitchen scale in the kitchen so you might want to bring your own if you need one.