This was our first use of Airbnb and as such we have no basis of comparison. With that caveat, Helga was excellent. We had made arrangements at another Airbnb location in Copenhagen and they cancelled just prior to our departure leaving us in a difficult position. Helga booked us on short notice, communicated frequently and well, trying to ensure we were able to get to the apartment and get quick access. We were very pleased with our Airbnb experience with Helga and the apartment in Valby.
Valby is a first-tier suburb just west of Copenhagen. Access to the train is about a five-minute walk and busses also pass near-by. The apartment itself was clean, had the necessary amenities (bedroom, kitchen with fridge, stove, washer and dryer). The bathroom is tight, but servers its purpose. The apartment is a fifth-floor walkup. Being in the over sixty crowd and perhaps not in the best shape of our lives, this climb tested our metal after a long day of walking about the city. But, that is part of the adventure. Helga provided an excellent first Airbnb experience.