Dea corresponded with me several times before our visit--answering my questions, giving directions to the apartment and great information about things to do and getting around in Copenhagen. Once we arrived she was there to greet us and give us the tour of the home. We LOVED our stay! The home was more spacious than we expected, fully equipped with everything we needed so we felt "at home". We have 3 kids and traveling internationally as a big family can be quite stressful but Dea took care to make sure our whole family was comfortable and safe. The apartment is in a great location--The grocery store is just downstairs so we were able to buy food easily. It's 2 blocks from the bus stop, and only a few stops from the big attractions like the Palace, Nyhaven, and Tivoli. If we visit Copenhagen again and this place is available we would love to stay there again, and we will highly recommend it to any of our friends who are visiting Copenhagen as a family.