Elly and Henrik were both very helpful during our stay. Very quick responses whenever we had a question. Unfortunately, Elly was not able to give us the apartment that we had chosen, but she did provide another apartment in the same building for us, and that was fortunate. The location is great, very central, walking distance to everything we wanted to do, and also close to transportation centers for travel out of town. We stayed a month in Copenhagen, and enjoyed the apartment and the city.