The communication and hospitality were pretty awesome and fast. We had some construction workers starting their work early in the morning and taking the chance to sleep. We communicated that pretty early with Line her answers were pretty fast. However, unfortunately, she could not help us which is why we had to leave the place 2 days earlier than planned. The hospitality was great since we asked for refund and without any discussion that went well
However, honestly speaking the apartment was not the quality we expected. Maybe this is a personal thing but, having a non cleaned aquarium (poor fish), a broken sink, broken duvet cover is something not easy to accept. In the holidays we want to relax and not take care on these topics.
Again this is definitely a subjective opinion. Next time I‘d rather spend some € more and go to a better place. The experience was fine and all good ;)