Nina was very responsive. Our flight arrived before the posted check in time and she was accommodating in letting us check in early. Nina's husband gave us several recommendations on what to see in Copenhagen and was readily available when we had questions. The only negatives -
1. 'access to kitchen' does not mean the kitchen is available for use/meal preparation. You must walk through the kitchen to access the shower.
2. The shower is located within the family's living space (and is used by the family). This entailed knocking and walking through their space which was slightly awkward.
All around we left with a positive experience and felt very welcomed by Nina and her family.