Lovely little apartment with all the facilities you need for a short break in Copenhagen. Great location close to the beach and the metro station - easy to get into the city centre. Supermarkets close by.
Self check in and smart locks are great as you can come and go as you please and don’t have to worry about forgetting a key.
Appreciate the 24/7 online customer service but don’t expect an instant reply. Could do with a member of staff in the hotel at all times to deal with more pressing concerns.
Luggage storage is great if you can get hold of a locker - very limited locker space for 2 hotels worth of guests. Sleepcph allowed us to store our luggage in staff storage after a complaint, but a member of staff was not present in the hotel when we needed to collect so we had to wait 20 minutes. Not ideal if you have limited time and need to get to the airport.
Overall a good experience with a few minor issues. Without these issues the stay would have been perfect.