Barbara was very helpful, very fast to answer any queries before I arrived and didn't mind me arriving a little early. The room is fantastic, with a really comfortable bed, nice calming space to sit and read in, and a dining table to eat at as well. The kitchen has everything you need to make a meal and there was cupboard / fridge space for my food. I liked the area, very close to the Central station, with lots of good restaurants in the meat packing area.