Our experience in Copenhagen was so much better because of Nathalie! Even though she couldn't be there when we arrived, she left instructions for how to get into her house and detailed notes about the house and its quirks! She left us breakfast and towels and checked in with us to make sure that we had arrived safely - she was even sweet enough to tell me where her sewing kit was so I could mend my coat. Her communication when she wasn't there was excellent. The house was very easy to access from the airport (bus 5A from terminal 3 - about a 15 minute ride) and in a beautiful residential neighborhood about a 15 minute bus ride from the town hall, which is the center of the city. We were even able to walk to some of the things we wanted to see! Although the house was not at all far outside the city, the neighborhood where it is located is very residential feeling - lots of beautiful, old homes! It felt very safe. Nathalie's cats were there to greet us when we arrived - they are huge, lovable balls of fur (and that's coming from someone who doesn't usually like cats!) and they were very friendly. Once Nathalie got home, she was nothing but a gracious hostess, making sure we had everything we needed and were comfortable. We stayed up late drinking tea and talking with her about life in Copenhagen - that was one of the highlights of our trip. Her house was beautifully decorated and clean. Just as a note, the bed in the room we stayed was big enough for both of us (although small for 2 people), but the comforter was not big enough for 2. However, Nathalie had set up an airbed on the floor, and we were able to take that extra comforter and sleep comfortably! Being in Nathalie's house really added to our experience in Copenhagen - we cannot highly recommend it enough!