Our first experience with Mia was great. Good communication, flexibility and a lovely home. She was so hospitable initially that we had agreed to bookend our vacation abroad with a stay at her place before and after. However, after our first stay, Mia wasn’t entirely happy with how we had left her space. She said there was some water standing on her kitchen counter-top, a chair had moved, some sugar had been spilt and some shoe prints were left in the house. As a young family departing her place at 3am, traveling abroad for the first time with a 1-yr old baby, we were busy and overlooked things we wouldn't normally have. And we felt terrible about her feedback (we are a very tidy family, with high cleaning standards.) So much so, that we offered to cancel our later stay with her. She reiterated it was only constructive feedback and we were most welcome again. What followed was incredibly disappointing. As our family (luggage, baby and all) was in transit to the airport and mere hours before our check-in, I got a call from Airbnb customer support claiming Mia had canceled and we needed to find and rebook a new place ourselves. In the midst of chaos, I needed to find accommodations for my family without any warning or communication. It was later I received a message from Mia explaining her child had fallen ill and she could no longer host us. And while I don’t wish an ill child on anyone, I can’t help but feel her last-minute cancellation was a payback from earlier experience. Luckily, we found a perfect place just nearby that was better suited- i.e without excessive stairs, had baby gates etc. While staying at Mia’s place was conveniently located, I doubt we would take the risk of staying here again. And I recommend future guests make a backup plan to avoid the overwhelming situation we encountered.