Staying at this apartment is the very meaning of the word "hygge". We stayed for 4 nights with a group of 6 people and these are our impressions:
Location - the apartment is 2 stations away from Kobenhavn central station. Very walkable in a nice day (approx 20 mins) or about 5 mins by train. There is also a very convenitn choice of restaurants and supermarket just beneath the accomodation. This made our stay more affordable for those stay at nights, cook-in meals.
Cleanliness - the apartment was superbly cleaned when we arrive. Some household materials are also provided to ensure that we were sufficient during our stay. The place looks like straight out of an Ikea magazine. Overall, the whole place is very Scandi that enhances the feeling of 'homeliness' when we were staying.
Communication - the staff were very responsive. We met Agustin briefly at the start. He is present right by the door when we arrived at the apartment. Someone also always answer our queries either by phone or through the app.
Would I book the same place again? Definitely!