Though we didn't get to meet Lone, she was very kind and easy to get a hold of; all of my messages were returned within minutes. The apartment is a good size for 3 people and in an incredible location near shops, restaurants, bakeries, the Nørreport transit center, and the Torvehallerne food market. We loved being in Nørrebro and public transit links are excellent. Bedrooms are fine and as to be expected in a true Airbnb in a family home, personal affects are around. Kitchen and living room are spacious and lovely to come home to after a long day out. The only thing that would have been good to know was that there are 2 guinea pigs living in a small third room off the second bedroom. They didn't make any noise and we weren't asked to look after them, but unfortunately one of my friends is allergic to rodents and had a difficult time. Just be aware that they are there you have this sensitivity. Otherwise, the apartment was great and location couldn't have been better.