Our experience with Elias started off in a somewhat positive manner but unfortunately did not end that way at all.
My girlfriend and I booked Elias’ place after deciding to stay an extra night off the back of a family holiday. On the day my family were flying back, and that we were due to check into Elias’ place, we asked Elias if my family could leave their bags there too before they headed to the airport for their late night flight. He obliged but only for a charge (to leave the bags in the same room we were staying in).
We all agreed to meet Elias at around 8pm that night so that my girlfriend and I could check in and so that my family could collect their bags. Check in was made inflexible by Elias’ lack of a key safe but we were out for the day so wasn’t much of an issue at the time. When my family came to pick up their belongings, Elias asked me and my partner when we were flying home. We were flying home at 10pm so Elias offered (in front of my family) for us to leave our bags in the Airbnb whilst we spent our last day in Copenhagen and said that we could pick them up and drop off the key when we were heading to the airport. This was due to Elias not having a guest for another two days. We thanked Elias for what was a kind gesture and at this point, were satisfied with host experience he had provided.
My partner and I were at Tivoli gardens when we received a message from Elias on Airbnb at around 4:30pm. He now suddenly felt we were due to check out 11am and collect our bags at 4pm when neither of those times had been discussed the evening prior. Realising that a misunderstanding had clearly arisen we headed straight back to the Airbnb with the intention of resolving the situation like adults and apologise for any inconvenience that may have arisen. Unfortunately Elias did not see it this way and when we arrived back we found our belongings thrown in the hallway and verbally abused by Elias (told to “f**k off”). This left my partner and I feeling shocked and uncomfortable which should never happen with an Airbnb experience.
Elias went on to demand that we leave him a “5 star f**king review” and that he was going to charge us for an additional night, before slamming the door in our faces. He did in fact pursue this through Airbnb for over a week, and left a lasting sour note on what was otherwise a really enjoyable visit to Copenhagen.
Long story short: Copenhagen is lovely city to visit, with plenty of amazing places to eat, drink and shop and I would recommend it to anyone. Unfortunately the same cannot be said about Elias as a host, who made us as guests feel shocked and upset by the way he chose to speak to us when attempting to handle a situation that arose over a simple misunderstanding.