It was a terrible experience. We arrived to the apartment after another guests have left and the host didn't clean the apartment or leave clean bed sheets and towels for us to use. So the bed sheets and towels were dirty and used by another people, the bed was not made, the apartment smelled funny, the refrigerator was full and it emited bad smell, the oven was dirty and with leftovers there, the kitchen cloth was filthy and smelly, the bedroom light didn't work. The bed sheets and towels didn't smell clean.
The communication was also a problem, as he didn't tell us how to get in the apartment in advance and we had to wait in front of the door for his indications to enter the apartment. We also asked for clean bed sheets and he didn't respond, so I contacted Airbnb support. He was mad about it and blamed all on ourselves, instead of apologizing for it. I can't believe it.
We had to do a rebooking because I refused to use dirty and used bed sheets and towels, and it was really complicated to find anything, so we lost a lot of time for visiting the city. We were lucky that an agent from airbnb support was helping us and talking with us, so we didn't feel alone in this.