William arranged that he or a family member would meet us at the apartment on our arrival. He helped us move suitcases upstairs, showed us the apartment, ensured that we knew how to contact him or the building maintenance person if needed, and was welcoming. The apartment was very pleasant and comfortable, and in a great location. There are 4 supermarkets close by, a lovely park a block away, easy walking distance to the metro the city, and many attractions. We stayed for 10 days. We would gladly go back to Copenhagen and stay in William's apartment. There are many things you can't see in only 10 days. Our 23 month old had plenty of books to read and toys to play with - thank you Anna.