Not a great experience. The apartment is centrally located, clean, well appointed. However, the check in instructions were inaccurate leading to my family and I frantically calling a customer service phone number that did not know how to get in. We ultimately tried the provided code on more than 10 different lockboxes and ran up and down 3 staircases to figure out which apartment was theirs. More upsettingly, the pictures on abnb of the apartment were unrelated to the actual apartment (i.e there was definitely no balcony). They said “it was a mix up” with no further attempt at an apology. We had a lovely time in Copenhagen but this was not a good air bnb experience