Everything was clean and exactly as pictured, communication was great, and check-in / check-out were simple and smooth. It's a very charming apartment in a very walk-able location to explore Copenhagen. We were only there for one night but it worked great for us to be able to see all the major attractions (Nyhavn, Tivoli, etc) and have lots of coffee shops and restaurants right outside our door. The one down side to this excellent location is that there is A LOT of street noise - we had to catch an early plane and people were still out partying at 5am when we woke up. If you close the windows, the noise is drastically reduced and no longer an issue - but then you lose any air flow and it can get rather hot/stuffy inside if it's warm out. We didn't end up using the shower but the house rules book said that the hot water will only last ~5 minutes due to the age of the building (built in the 1700s). That said, we still had an awesome stay and if location is most important to you, this place is excellent.