The apartment is in a great location. It was however extremely noisy and smoky (from cigarettes) from the restaurant below, which is supposed to be lunchtime only, but serves dinner over weekends during the holiday season. Guests from the restaurant smoked and spoke loudly outside which wafted through the unsealed windows.
The lights to the outside entrance were not working, making it very difficult to see when getting home anytime after 4 pm and navigating the tricky lock system.
One of the beds was broken, and while we communicated multiple times about it, they kept saying it wasn't dangerous. How is a broken bed acceptable to sleep in for 6 nights?
The sink in the bathroom was clogged from day 1. They came out and "fixed" it, but it immediately clogged again. We were forced to use the kitchen sink for everything. I communicated multiple times about this to no avail.
The living room furniture and rug was very stained and grimy.
Finally they offer to trade "5-star reviews" NO!