I didn't have the chance to meet Cecilie but everything run smoothly. Thanks to her directions it was extremely easy to find both the apartment and the keys. The flat is big, charming and clean. The bed is large and comfortable, the kitchen is very cozy and the bathroom does the job pretty nicely. Fresh clean towels and linen were provided. The location is strategic right in the heart of hipster Norrebro area. It's very easy to move around either by bus or bicyle, by the way there's plenty of bike rentals in the area. Highly recommended!