Natasha met us upon check in which was very nice. She was accommodating to our later flight times and generally flexible when we weren’t sure how long it’s take us on transit to get there. It’s close to a main bus stop and Metro station which we used a lot and was very easy. Also amazing bakery, Juno the bakery, was a few blocks away, so good! A few things to note that either are not in description or different from photos: this place is up 5 flights of stairs. We were ok with backpacks but surprised I hadn’t seen this mentioned in recent reviews at all. The bed is on the ground, mainly springs with a thin pillow top mattress. In the photo it looks like it’s on a frame but wasn’t when we were there. Also, the apartment had a lot of windows which is wonderful, but there were no shades or blinds. One photo shows blinds but there were none when we visited, and windows look to other apartments so we hung up a blanket to have privacy bc the only room without windows is the bathroom so not much privacy. Everything else was accurate!