Communication was excellent before and throughout the stay.
Check-in was super easy. We collected the key from a nearby off-licence store and then found the apartment on the top floor of a period building. Checkout was flexible and we were able to leave our bags in the apartment until 7pm, which was helpful.
The apartment is tastefully decorated and has everything one would need for a short stay - It kind of one of those apartments you can find in Paris, under the roofs.
The bedroom was very small but the bed was very comfy.
Everything was great apart the slight lack of space for our belongings. The hall was full of shoes, the wardrobe full of clothes and there was a laundry bag full of dirty clothes by our bed. We somehow felt like if we were squatting a friend’s room and with no space available, we didn’t even bother unpacking.
It felt more like a couch surfing experience which is fine at times. However, we were just not expecting it on this occasion since we were in Copenhagen to celebrate a special occasion.