The house is on a very quiet residential street in an attractive part of Copenhagen, close to the lakes. It is only a 20 minute walk into the centre of the city or a short bike or scooter ride. There are plenty of cafes, bakeries, small supermarkets and restaurants in the neighbourhood. The house is internally fitted out as if it were two flats but as there is only one front entrance it can easily be lived in by one family, even though there are two fully fitted kitchens and 2 bedrooms and a bathroom at the top and 3 bedrooms and a shower room/toilet at the bottom of the house. It was the perfect layout for my husband and me in one half and our son and girlfriend in the other. Although the bedrooms and bathrooms are small, the two open plan living/dining room/kitchens are spacious. In addition, there is a small courtyard at the back (with globe bulb lighting) and a front garden with table, plus a balcony at the front on the first floor (perfect for breakfast on a sunny morning).
We did not meet Tommy but the instructions for self entry via the key safe were very clear. Unusually, we needed to hire a car on this visit (because we were travelling out of Copenhagen on several days to places that are not easily accessible by the efficient Danish train system) and Tommy was extremely helpful in explaining how the parking permit system worked in Copenhagen and what the likely costs were. Copenhagen is not a large city and everywhere is easily reached on foot or by bike (there are plenty of cycle hire shops and separate cycle lanes on almost every road). It is very expensive to park in Copenhagen so unless you really need a car, it is better not to hire one.
We had a really enjoyable week in this beautiful house and would definitely recommend it to others.