Sanne is a pro. She was very friendly and easy going, explaining about the best sights in Copenhagen, on the map she gave to us. Also she did everything possible to make sure we were confortable and solve a problem with our bicycles (because we had to keep two bikes in Copenhagen for a while). The apartment was good and clean, and close to the metro station. We didn´t have problems taking the transport. Finally, she helped us calling a taxi. I trully recommend her and I wish I come back there to stay more in that beautiful city. Thanks Sanne !