The good: location was terrific with easy access to metro, shops, etc. The apartment was quirky and the kitchen in particular was functional with a lovely garden view.
The not so good: we had a strict email informing us to be there by no later than 10:30 AM with warnings that the company was very busy and could only wait a maximum of 15 minutes. We arrived exactly at 10:30 AM…only to find it had not been cleaned and asked to come back later.
We clearly requested both rooms have the beds made…got back and only one room had sheets etc.
Towels were 2 per person: small hand towel and average bath towel. No extras.
We contacted management and instead of “we will get the sheets to you” had a very unproductive conversation. “I have to call my boss” and “well there are 2 beds made and there are 2 of you”. We booked a 2 bedroom because that’s what we wanted. Had we wanted to share a bedroom we could have rented a 1 bedroom in the first place.
The next day they eventually did bring an extra set of sheets. More work to get that done than necessary.
Unit has a dishwasher, but only one dishwasher pod provided. No soap in the bathroom. Small amount of dishwashing liquid.
In the end, we had a good stay. However, be aware you are dealing with a management company not an apartment owner so that personal touch is limited.