The host was extremely unhelpful given the special circumstances of Covid right now. I reached out a few weeks before our stay to check if we were unable to visit Copenhagen due to Denmark and / or UK restrictions, whether they'd be happy to either refund or move our booking.
They said 'no'. This felt very unnecessary given the circumstance. Someone in our group then got Covid the day before we came, so we couldn't come. I asked, as they wouldn't move our booking, if there was a chance of a discount next time we came at very least as we really were excited about the trip and would love to come when life is easier and have lost a lot on this booking. They said 'no' again.
Personally I'd stay away from places like this right now who are very unflexible as it's a risky move. In these uncertain times, I'd look towards people that want to help as much as possible. I very much understand full refunds can be hard for people but all we asked was to move dates (Sunday-Tuesday, very non busy days generally anyway) and if not, just a discount off our next trip. With neither offered back, I struggle to give a good review here having paid in full for this trip.