Check in was at 3 but our flight landed at 10 and the host was very kind to let us drop our bags off early, he even ran into Andrew again when checking in and he gave us our key. We had no issues, but was super responsive if we had any questions. The place was really beautifully designed, warm, clean and had everything we needed. If I were to be picky the hand held shower was a bit of a challenge but would recommend to stay here again!