I never met the host. When I came in some gentleman who was not very polite showed me to a room that was not very "cozy" and a woman was taking her things from the room.. The place had a very strong odor that lasted the whole night and the bathroom looked like it had not been taken care of in years. That night I told the lasy who said was an aunt that I could not stay the second night and to tell the host. No one ever came to talk to me. In the morning when I left I wrote a note explaining that I could not stay the second night and I would like a refund of the second night that I paid for and their refund policy was flexible. I never heard from anyone. I found a hotel to stay at the second night as I would not stay in that place for nothing. I wrote to them again asking for the refund and never got the courtesy of a reply