I'm sure Nina's house is nice but if you are looking for more of a human approach verses being treated like a business transaction, this is not the place. For some people- Airbnb is a hosting experience to get to know people and for others it is a business. For Nina it is a business. On accident- we missed our connecting flight to Copenhagen and were unable to make into the country. She was unwilling to refund any of our 2 nights... which is exactly how a business would handle people. So if you're okay with knowing if an accident happens - you're sorta SOL, then this is the place for you. Business is business.
On the other hand- there are several other people on Airbnb who understand.