Sophie was very helpful right from the start, and although she wasn't there to welcome us, she arranged for someone else to give us the keys, and she contacted us later to ensure everything was OK. She left notes on where to find towels & linen, and how to use the washer & drier etc. She also left information & tips for seeing & getting around Copenhagen, which was really helpful. Sophie was also quick to reply and answer any queries we had during our stay.
The apartment was clean and spacious and perfect for us (2 Adults & 2 Kids). It was easy to find, and not too far from the city centre. There is a bus stop just round the corner which takes you directly to & from the city centre. There was a nice bakery just next to the bus stop, and also 2 little supermarkets a couple minutes walk from the apartment.
Overall, it was a nice apartment in a good location, and ideal as a base for exploring Copenhagen. Thanks again Sophie :D