Lene was out of town and I didn't have the pleasure of meeting her, but she was incredibly responsive via email. The apartment is located on the top floor of the building (no elevator lift). The apartment is gorgeous ~ very clean, airy and modern. I couldn't help obsessing over her furniture and decor - I really need that ciruclar rug in her living space. Bathroom and kitchen were well stocked with everything you need. Overall, a perfect stay :)