Kristina was so accommodating to all of our questions and needs. Although we never met her the key pick up and drop off was seamless. The apartment was absolutely perfect for our family of three: two adults and one toddler. It was extremely clean, perfected located in Copenhagen and with all the amenities we needed. She even left a map of the city with local points of interest indicated There were even toys our daughter could play with and a lovely window seat where we had breakfast. When we return to Copenhagen our first item will be to check to see if Kristina's apartment is available! Thanks, Kristina!