It is a nice apt on the ground floor . Checkin was not great. They headlined on our approved checkin for 12 noon yet later said that was incorrect and checkin can only happen after 4 pm . As their offices close at 4 pm and it is a self check in if anything goes wrong it’s an issue if their emergency number is not answered for a few hours. We could not lock the door to leave so it meant we missed our pickup for dinner and waited at the apartment . We did get a call a few hours later. Your front window is right on the beginning of sidewalk so expect noise. Your back window is where all the bike racks are so expect noise. Our shower hose had been bandages together which we later discovered was a female underwear and a sock etc etc need I say more... this is my first ever complaint on Airbnb and after numerous excuses it always felt the blame was ours to carry. Having been and am in the hospitality industry their service recovery is appalling I would not stay here again even though it’s locality was good.