When looking for a flat to stay with my family in Copenhagen I was searching for that famous "hygge" feeling, which was far from what we got in reality.
The lack of cleaning, the dust accumulated in the windows (and mostly everywhere), kitchen ware with stains, vintage lime in the shower or hairs on the bath room floor made it diffucult for us to feel the cozyness advertised.
Communication was not fluid and details (e.g.: they keys provided did'nt work) have not been taken care of.
However, the location is very good and the view from one of the windows was very charming.