We had very good instructions on how to get to the flat from Central Station., and we were welcomed, had the flat and the area explained, and received the keys, including a key to the bedroom door.
We had a small bedroom, with comfortable bed, wardrobe space, table, free tea and coffee making facilities, TV and fridge. We also had sole use of a shower-room with plenty of hot water.
We also had the use of the main kitchen and living room in this modern and well-furnished 4th floor flat.