Place was very nice and as described. Great location and very comfortable for a couple. Bettina was very helpful and prompt before and during most of our stay. On our final night, the shower and bathroom sink backed up onto the floor of the bathroom. We contacted Bettina and she told us this was common in Copenhagen. She advised that we go to the grocery to get drain cleaner. We requested someone come by to help clear it but no one was available. We spent close to an hour trying to unclog the drain but the drain cleaner did not work and the shower and sink were unusable for the rest of our stay. We understand that drains get clogged but feel that there was no plan for a situation that seems to be a common occurrence. Not being able to shower that night or the next morning was very inconvenient.