Bente was very communicative and helpful for our arrival. Although we didn't see much of her during our stay because we were touring the city, she was friendly and had lots of advice for staying in Copenhagen. The apartment was beautiful and the room was very spacious and comfortable. We really appreciated being able to make coffee in the morning before heading out. We recommend visitors in Copenhagen check out Ny Carlsberg Glyptotek (as recommended to us by Bente) - it's a beautiful building with really stunning artifacts!