Warm welcome, before we arrive Copenhagen, she texted me how to get to the apartment from CPH airport. On the day of arrival, she explained facilities in the apartment, and baked a bread for us. She also suggested some sightseeing routes to us, and we had good talk. A tiny problem was the WiFi modem was broken on the day of our arrival. But Kirsten supplied us a laptop with a portable internet modem as an alternative. It worked almost as good as the WiFi modem. It is so much better than just simply apologise. We really enjoyed the stay!