Jill was very responsive when I had questions, before and during my stay! The location was great, not in the most touristy area so very quiet, but close to all the main attractions, within walking distance (~15 mins to central train station, ~20 mins to Nyhavn). There was a large supermarket near by, very convenient to grab things if you do not want to eat out every meal. Overall a cute little place for a lovely weekend stay!