The apartment is really nice - small but well designed so everything fits in. The kitchen contains everything you want, and nice to have plenty of coffee capsules.
The location is great too - easy to walk any where and also close to the station and the subway.
Communication and support was amazing - very responsive and helpful
So why the low review? The apartment was unbearably hot. It just wasn’t comfortable. We couldn’t sleep. During the day we had to open the front door to try and get some air in. It was warm when we visited - but even in the evening when it was cool the place didn’t cool down so we just couldn’t sleep. A great apartment but not able to sleep or enjoy being in the apartment.
Maybe when it is cooler it might be ok - I don’t know - but in the summer? Not comfortable for us.