Pil was very friendly and greeted us on arrival (we were a little earlier than expected). She was very quick to respond to messages, and even let us keep our luggage in the room before our flight back, which was super helpful. Location is amazing, in a trendy neighbourhood, and in walking distance of all tourist spots! Lots of good cafes around, and a food market that's great for breakfast on the way into the city centre. 10/10 - couldn't ask for better accommodation in Copenhagen! :)