The house is big, clean and nice. Beds so comfy. The problem is the owner (jacob) is not the contact person. A robot message system is writing under another person name and they dont answer questions through message system. They lied to us telling they will be there to welcome us. They never came. We had a problem with reservation dates because of their own fault and robot messaging anf they wanted to kick our stuff out when we were out of the appartment. Never accepted their small mistake and were quite rude on the phone. I would like to know the name of this rental bussines to not rent them again, because they operate under a false profile. They ruined our first morning in CPH.