We had to pick up the keys for the apartment just around the corner. Karen explained us very good how to pick up the keys. She also left a note in the appartment to inform us about the apartment and the neighbourhood. She even got us a map with the local pubs and places for going out. Karen's apartment is very nice, just like on the pictures. She lives in a quiet neigbourhood, where the bars and restaurants aren't far away at all.