We had a terrible experience with them and would not recommend staying here.
Our flight was cancelled due to bad weather. This means that we could not check in on the intended date and may not make it in time for the 2 nights we’ve paid for. Aperon refused even a partial refund. Fine. Weather was unpredictable where we were at so we were unsure if our flight the next day would be cancelled again. While preparing to board our flight the next day, we suddenly received a message from Aperon threatening to disallow us access to our PAID accommodation unless we gave them an exact time of our arrival. We had 1 hour to respond or we’ll lose access.
Had we been on the plane when we received the threat, we wouldn’t have been able to respond and would have ended up with no accommodation even though we have NOT cancelled our booking. Airbnb has already charged us for the two nights so why are they allowed to do this?
Their behaviour makes us believe that they were hoping to earn double by allowing someone else to check in to the apartment that was still ours for 1 more night. There is no reason for Aperon to threaten us with a 1 hour timeline when we’ve already paid for 2 nights and are free to come and go as we please during our stay.
Be wary of this money grabbing organisation. Airbnb was also of no help when approached. I was instructed to settle this with Aperon, who stopped responding once I said I was arriving in a few hours.
We stayed for a night and construction nearby started at 7am. Space was too tiny for 4 adults to stay comfortably for more than a couple of nights.