Hosts seemed to not care that we were arriving very late after thousand of kilometers of travel. The beds were unmade with the package of sheets and duvet cover to make them on top of the bare mattresses. Reminded me of Summer camp. No clearly defined pack of fresh towels. No starter set at least of soap and shampoo. No little welcome package.
They dropped the ball on this one. Simple little things make a huge difference.
The experience felt like they were happy to take our money. Never saw the hosts or heard from them again after our complaint.
Not good.