Elly has been polite and very kindly tried to accomodate for an early/late check-in/out. However unfortunately we didn't have a good experience overall: key issue was the unexceptionable noise; we live in London in a very busy area and are used to noise, we are lucky to be very heavy sleepers but this apartment on a weekend night is just another level...the apartment is simple and overall all It looks like the pictures, BUT the bed is really old and it was disappointing to be left with completely worn out bed sheets and a Yellowish duvet. First time ever that we decided to leave an Airbnb after one night.