Host communication was not quick, and the instructions were slightly vague. We could not figure out how to lock the front door (apparently you pull the door handle up, and then use the key to lock. That is something that should have been a part of the host’s communication/check-in instructions since not everyone is familiar with this method of locking a door). We tried to reach out to the host, who didn’t respond for 3.5 hrs, during which we could not leave the house with the door not locking. Definitely ruined our 1 day stay in Copenhagen. The house was not left clean, the hand towel in the bathroom had a musty smell (we had to launder it), the trash from the previous stay or from whoever stayed there before us, was not taken out and was left as is. The bed did not have any sheets on them, but there was a mattress topper that had the consistency of a rough, heavily used towel. When asked, the host told us this is what they call fitted (bed)sheets in Denmark. The apartment is pretty though, lots of natural light and space. But the overall experience and value was less than optimal (considering how much they charge). Stay at a hotel! The apartment is also on the very top floor, with no elevator, so you have to carry your bags all the way up. It is definitely a bit of a hike. This wasn’t a problem for us, but just something to keep in mind if you have a lot of luggage