My family of six stayed in Morten's flat while visiting beautiful Copenhagen. The flat was clean and ready for our stay. We enjoyed waking up to the beautiful sunrises and the view every morning. We were very pleased that Morten texted us to see if we needed anything or had any questions. If we had a question he responded very quickly. As a side note, the flat has a trash shoot which my children fought over daily to take out the trash :) The kids thought that was the coolest thing ever!