Claus was very friendly and gave comprehensive instructions on every part of the apartment. We did not meet in person. He’s very organized and self check in was a breeze. The pictures are accurate and the beds are comfortable. We were centrally located with great restaurants and groceries available, and a bus stop right outside for reaching other parts of Copenhagen. The apartment is larger than I expected and overall, it’s enjoyable to stay there. There are two flights of stairs into this first floor apartment.