Although Guillaume was a nice guy, it was very hard to reach him and to get answers of help. It seems he tried, but I am not sure what happened. In person he was helpful but it was rare to catch him.
The place is VERY far from the center. It is about 30 - 40 minutes by bus to get to the area where you can eat or sight see. Each trip on the bus is quite expensive so it made it difficult during the day. The apartment itself was nice, with no extras.