Anna was very friendly pre arrival, answering my many questions. Whilst I did not meet her myself, her brothers were helpful and flexible with check in and check out.
The room itself is easy to find, although not incredibly central, it is easy to access thanks to the metro. The supermarket and other shops between the metro and the flat mean it is easy to buy what you need. The bedroom is actually huge, much bigger than mine at home, with a TV etc. The bathroom is the opposite - very small and the shower takes some getting used to, but I believe it is traditional for the area.
It's a good Base for a few days in Copenhagen.