Line was very easy to communicate with pre arrival, her neighbour warmly welcomed us as Line was away, great information left for us in the apartment. The photos do not do the apartment justice...a very spacious and tasteful home. It had everything that we needed. The location was great for our first trip to Copenhagen- easy walks to the centre, botanical gardens, galleries and museums. Local supermarkets, takeaways and restaurants/cafes recommended by Line all good.