The arrival to Louise's apartment was very easy. On entering the apartment we were welcomed with cold fresh water, a bowl of crisps, a map of Copenhagen and a small note apologising for not getting to welcome us in person (despite her best efforts to do so) and to give some city tips. The flat is ideally located for venturing around the city. The flat is incredibly clean and spacious. The communication and ease with which we booked, stayed and exited the apartment are a credit to Louise. I would certainly recommend this apartment and commend Louise as a host.