Ana and her spouse are really nice, they are a bit busy people, but we could manage everything in time. My plane was delayed and they let the key at a hidden place because I arrived late in the night. Their child is very sweet but sometimes a bit loud, however I could rest very well. The room is really cosy. The room included towel, shower gel, instant coffee, tea, a mug and water boiler. I would recommend it altogether because of the communication, cosiness and price.