Jonas wasn't there when we arrived, but the contact before and during our stay was very nice. Also, getting the key was arranged very easy. The flat was nice and well equipped. We made use of the washing machine and the dryer once, which really came in handy. We stayed at the flat with our little one of 5 years and he enjoyed it as well. It could have been an tiny bit cleaner, but all in all it was perfect, the bed and blankets already prepared ;) Thanks a lot for such a nice time!!