The room was exactly as described. It was clean, comfortable and has a very nice of the lake. It was also really nice that the apartment is near the Central Station and the area where most of the attractions are. Though it was in the 4th floor, it was no issue to me at all since I was only carrying a weekend bag. Eric welcomed me to the apartment and was very helpful in giving out information around the city. I wasn't able to really meet Bente but she was very courteous and responds quickly to messages. Will be considering their place again on my next visit to Copenhagen.