First of all, we loved Copenhagen. The apartment was beautiful and in a great location. However, we certainly did have a few problems during our stay:

Firstly, the apartment stinks of smoke, this is not mentioned on the description and as 4 non smokers would have been something that we'd have wanted to know.

Secondly, we were informed the day before our trip that 2 of us would have to sleep on the floor as the bed had been broken.

Thirdly, it was not very clean, it does mention that the owners have a dog but it looked like it had been sleeping on the linen as the hair was everywhere, to the extent that we changed the bedding before sleeping in it.

Fourthly, the day before arriving we were told that we would have to check out on our last day at 9am. 9AM! We asked for it to be pushed to 10am and this was refused. Not good.

Finally, the shower did not work correctly. There was a large overhead part that was impossible to turn on, you had to use the small handheld part which isn't ideal. I did contact the owners about this who were extremely friendly and said it was working, wasn't clear if they meant the main showerhead or just the handheld one though.

The apartment was well stocked and getting the keys from the local shop was easy so not all bad stuff. Luckily, we spent all of our time exploring the fantastic city so none of the above spoiled our holiday. However, if we'd been staying anymore than 2 nights we would have found somewhere else to stay.