The host's personal items like nail polish, documents, and other things were left throughout the property. Her dirty laundry was left in the bedroom. Clumps of hair were in the shower drain. Soap scum and mildew covered the shower and sink. The shower had so much calcium built up in it, that the shower head barely worked. The kitchen and bathroom were so dirty we called AirBnB to attempt to cancel the reservation. All of the kitchen appliances were covered in calcium buildup and grime. We were afraid to use any of them. AirBnB set a deadline for her to send cleaners to the apartment while I wasn't there. They came and of course couldn't enter the apartment because the host didn't have any extra keys. The next day, I had to stay in the apartment and miss work so cleaners could come to clean the bathroom and kitchen. It took 90 minutes for two women working non-stop to clean two parts of the apartment. The toilet was so stained they couldn't clean it completely. There also weren't enough pillows and blankets provided in accordance with AirBnB policy. The ironing board provided was destroyed. It looked like it caught on fire at some point. I filed a complaint about all of this with AirBnB. They have photos and video of the property.