Charlotte was extremely helpful from the moment my booking was confirmed. She emailed plenty of useful information about Copenhagen and how to find her apartment. The apartment itself was just as described. It's clearly had a lot of investment as it is very well finished and good quality. It's also very cosy! We were greeted by Charlotte's father who showed us how everything worked and he was particularly helpful. I actually have no complaints about this apartment or the hosts, it was spot on and I would definitely recommend this. I will also be looking to return in the not too distant future so thank you to Charlotte and her father for making us both very welcome :)