Got to Copenhagen, didn’t have cell service. Go to the Airbnb only to find out that the passcode given by the host was incorrect. It was 7:30pm. Tried contacting the host directly via email, phone, no success. Tried contacting their 24/7 customer support, nothing either. Was able to connect with Airbnb who got me a refund. However, after 5 hours dealing with this, we were left to find an apartment in Copenhagen at midnight by ourselves. Horrible experience with Habitat!