I booked an apartment and notified the host that I’m going to be late after 22:00 and he said it’s okey and he’ll send an instruction of how to enter the apartment with the help of his neighbors if it’s going to be too late for him. We had delay on the train station and maps problems on the way. I called for him at 23:42, because we were standing in front of the doorbell during 20 min and didn’t understand what to do. He rejected my request for help or even taxi ride for receiving keys! Finally me and my wife were staying in the unknown city without place to sleep despite the fact I was paying for that! I asked Airbnb for my money refund,but they didn’t understand circumstances! Anyway,I think that it’s inappropriate to behave like that when you make that kind of business,particularly after people had informed they could be late and he told us he’ll find a way out!
We spent a night under the stars thanks to him! DO NOT RECOMMEND!