Claus was so easy to communicate with and very helpful. He provided lots of suggestions on things to do and restaurants. The apartment is awesome. There is no elevator and it is up 56 stairs on the top floor so carrying luggage can be a struggle as the stairs are also not level. It didn’t affect us but it is something to be aware of. It is in a very trendy neighborhood with lots of tourists and restaurants. It can be a bit noisy. Again this is not a deal breaker for me. We had a wonderful time visiting Copenhagen.