Dorte was wonderful!! Our travel plans fell through so we had to find a place to stay for an extra two nights at about 6pm in the evening. Dorte replies within 5 minutes of us asking if the place was still available and we were booked in within 40 minutes. She provided us with SO MUCH information regarding the local area and really helped with check in sending us photos of the property. The flat is lovely and quaint and perfect for a couple who need to be close to the airport. Donte provides us with loads of travel information surrounding the area and provided us with her contact information if ever we needed to contact her. Check in is done via a key code which makes it easier when entering/leaving the flat. I would thoroughly recommend anyone staying at this place!!