No mention of having to bring your own padlock and a charge if you don’t have one with you, this was a problem. However , all the staff were very helpful , friendly , understanding and hard working. It was very busy but it is organised so well that that wasn’t a problem. Nevertheless, the key card didn’t always work with the elevator so I had to take the stairs twice which was also a problem. Their breakfast buffet was exceptional, very agreeable price for what you get. Very nicely designed inside and out, excellent location. Expect some people you share rooms with to be messy though, which is annoying . Can get very loud but this isn’t the staffs fault at all. Would recommend