We went to Copenhagen for a family trip with our two kids (3 and 6) and had a great conversation with Randi prior our booking and arrival. Randi was helpful and reacted on all my questions. Arriving at the apartement and getting the keys was really easy, Randi also provided information on how to reach the place from the airport. The location is great, a very nice and easy to reach street with great places to eat and shop (Acne Archives are across the street). The keys were easy to get, with a neighbour. The apartement is very light and charming and provides everything you need. The girls were happy to find a kids room. Randi also provided lots of tips and information on what to do and where to eat. We also found the wifi code and towls, so we could get started right away. All in all we were happy with our choice. The only remark: we like to sleep very dark and Randi didn´t have shades in the sleeping room, but that is a personal preference. Also, the bar across the kids-room can get noisy. All in all we can recommend a stay.