We were met by one of Natalie's friends at the apartment who showed us around the apartment and answered any questions that we had. Beforehand and during our stay Natalie answered any questions that we had via email promptly. The apartment itself was clean, spacious and perfect for our family holiday. We travelled with a 15yr old, a 4yr old and a toddler! The local park was a big hit with the youngest two and the local coffee shop and bakery was a huge hit with my husband and I! We found the area safe, quiet and extremely convenient for exploring Copenhagen. There were great public transport links and we found it easy to use the buses and Metro.