While I’m sure this could be a great place to stay in future, currently the building is under construction. The building is covered in scaffolding and the scaffolding is wrapped with an opaque material. The apartment windows open to the construction trailer where there is a ton of graffiti and trash. There is no privacy, due to a lack of curtains. It is very noisy morning and night.
I took up these issues with Thomas, who did supply a small discount, and with Airbnb who told me the host has no control over construction. As a business, Thomas and the apartment owner may not have control over the construction, but they certainly have notice of the disruption it will cause to guests. This construction has obviously been going on for a while and has a long while to go. Airbnb told me that there was no lack of transparency from the host because the description and photos of the interior of the apartment matched the actual apartment. However, it seems to me that there is an unconscionable lack of transparency in not warning guests of the significant disruption caused by having the construction workers congregate at their trailer all day, even Saturdays, smoking and talking. I’m surprised and disappointed that Airbnb thinks the guests should shoulder the risk of changed conditions effecting their stay just because the interior of the apartment is unchanged. A business (Airbnb and/or the host) is in the position to mitigate those negative changes and at least WARN THE GUEST that their stay is effected. We had two kids and two 70-year olds. The lack of sleep greatly affected our trip. But, what I’m most upset about is not being warned about this by the host and that Airbnb did not think that future guests needed to be warned.
I’ve never written a negative review before and am saddened to have to write this one.