The home is lovely and Kasper was an effective communicator. Unfortunately, upon arrival there was a massive crack in the glass window overlooking the canal. I immediately reported this to the host upon arrival and to airbnb upon arrival. The host was surprised about the cracks in the window and reported that the cracks were not there when he and his partner had left the flat earlier. Airbnb spoke with the host and I regarding the cracked window and the host and I agreed to cancel my stay for personal safety reasons related to the cracked window. Airbnb did an amazing job sorting the issue. It was a stressful experience for both the host and I. There was a slight insinuation from the host that I was responsible for the cracked window, which I was not, and the experience was unsettling for both the host and myself.