I would say Daniele and Ida are cool and are always there over texting, so you can ask them whatever you want and they will respond very fast and accurate. The apartment location isn't in the center but it is directly beside the bus station where you can take the 5C directly to the center without any changes. it's 25 mins to 30 mins by transportations which is perfect to the value of the location. I would definitely recommend it for it's value and location.