Ivan was very prompt and accommodating for the check in and check out, he responded quickly to all our messages. The location of this apartment is the best you can ask for in CPH and we loved that the apartment is full of character and the jazz Ivan left playing on his stereo when we checked in. We had 2 main issues with our stay: the apartment was not clean, though Ivan said he cleaned it for 2 hours, the kitchen cupboards , fridge handles and all light switches in the apartment were dirty with grime and grease, had to clean bathroom basin and kitchen utensils myself, the toaster was not fit for use for guests and there was too much dust on the shelves and other equipment. Though the dust gave me an allergy, i can live with it as i don't eat from the shelves but the kitchen needs more attention. The toilet itself , bed and towels were neat but is not enough to rate a place clean. Guests need to feel like they can walk around the place and use the kitchen without cringing. The other issue is we didnt realise that there are no doors separating the 3 rooms and there was light coming in from the "blind free" living room windows into the room. This disrupted our sleep . Apart from that, the apartment is in a spectacular location and is bright and super cool.