Louise was very laid back and received us exactly as expected though I didn't manage to send her a text-message confirming when we were in Copenhagen. I was very happy about that. The bed, sheets and towels were all clean and in order from the moment we stepped in, Louise just gave us the key to the apartment along with a small tour of the place and that was that. No hassle whatsoever :). I would strongly recommend her place to anyone wishing to visit Copenhagen. Be prepared to buy a local transportation ticket though since otherwise you are in for very long walks :D.