The booking & contact with Oliver was all straightforward, although we did not meet in person. We picked the keys up from a building on the way to the apartment from the train station.
There were 9 of us in our group & we had plenty of room. The only problem was the front 3 bedrooms faced the street & a noisy cafe which did cause the people in those rooms to not have a good nights sleep. On the other hand the location was excellent & was within walking distance to everywhere in the city. There were a lot of steps in the property as described but this was not a problem for us. It was good to have a washing machine & washing powder provided but the dryer did not work properly & there were no instructions on how to use it.