Charlotte herself was wonderful, and so was the space. I was flying during an airline strike, so I ran into travel problems and arrived several hours later than planned. I was so stressed that I forgot to let her know I was arriving late; Charlotte was very kind about it. The space is in an incredible location! Yes it is a bit noisy because it is in the city so do be prepared to hear the neighbors on occasion walking around or outside smoking on their porch. The setup was great!