Elio responded very quickly to all my messages and questions, which I really appreciated. We also were able to communicate over WhatsApp which was super nice as I could view the messages when I was off WiFi. His place was exactly as described and his location could not be beat. So close to everything in the city center. The only issue we really had was with the lock and the doors - we couldn’t figure out how to get in the main door at all and had to call a neighbor in the apartment to buzz us in. We ended up meeting Maria who cleans the apartment and she was the sweetest lady. She showed us the new way to open the door with the chip and also the spare keys and gave us helpful advice. To get in, you have to use a set of keys/chip to go through the main door and then chip again in the courtyard door if it’s not left open then key in apartment door. There was only one set to get in the building which made it tough for three people as we weren’t always coming and going together at the same time and the buzzer didn’t appear to be functioning. Our method was to leave the set of keys in the lockbox outside but then the lockbox ended up getting broken unfortunately during our stay one night when we came back home. Overall Elio is a great host and we had a wonderful stay.