Communication was very bad, I notified the host around 4pm that I would be at the flat around 20h30/45 and when I arrived there was no one at the place which is fine I can understand some people have things to do but it would have been great not to have to call airbnb to know the number of my host to know where she was around 21h30. She had actually read my messages but did not provide any answer. When she arrived at the place she said she had read 20h30 and since I was not there she had left her place... Also the bed mattress sheet had lots of hair on it and she didnt even made the effort to provide me with a real bed sheet that I had to find in the cupboard.