Randi was very accommodating and responded to any of our communication immediately. She made the entire process very smooth and easy. Her home was wonderful, full of light and spacious. The kitchen was fully equipped with everything you could possibly need. We had a friend join us after a couple of days and Randi was so accommodating by bringing round extra bed clothes and towels. We arrived super late and she left the keys with a neighbor. There was a lovely little balcony which we enjoyed our coffee on and the neighborhood was vibrant and felt very safe. It was very convenient for sightseeing and catching the train or bus. We walked a lot from the apartment. If I go to Copenhagen again - I would definitely want to stay here again.