Bente was welcoming and helpful, as were her son and daughter. I didn't meet Erik. The room was simple and comfortable (including the bed), just how I like it. And a lovely view of the lake from my window. The house had a homely relaxed feel. The location was great, a few mins walk from metro. The room is not very sound proof, so you can hear TV etc from the room next door, but the family were respectful and, without me having to ask, made sure there was no noise after 11pm, so I was very happy and enjoyed a good night's sleep. I enjoyed my stay and would recommend it to my friends. If it is available for my next trip, I plan to book my next stay in December.