Fabiola made us feel at home straight away, she left a lot of practical info so that we could read in our own time whilst we'd settled in.
The apartment was very spacious so even though we had a lot of stuff since we'd been travelling we didn't feel overwhelmed and untidy/
Her flat was very tidy and comfortable!
There were a couple of issues but she was very efficient with helping us with them!
The location was great- right in the centre and within walking distance to most places.