Positives:
Big apartment, lots of space in living and sleeping rooms, well equipped
Negatives:
Upon arrival, the main door handles fell off and the iron did not work. Both issues reported immediately to host. Despite several chasers, nobody came during the 5 day stay to fix the door, at one point the handles fell off when we were inside and we were trapped in the apartment. We were there on business so it was important that there was a functioning iron so we could iron clothes for meetings etc, we were told to go and buy one ourselves so we had to take time out of our working day to find a shop and purchase one and then to have the host refund it - not an ideal solution when free time on a business trip is very limited.
Its a shame but it feels like a good apartment let down by poor customer service. Will try others next time as lots of alternative companies offering similar product