My girlfriend and I had a great time at Sophie's. We were a day late due to the airplane overbooking. It was no problem at all for Sophie, she was very flexible.
The communication was consistent, timely, and precise.
The apartment itself had everything we needed. It is just like in the pictures. I even worked there for some mornings and had perfect wifi condition & speed. The amenities are plenty and in good condition. The only thing that is missing is high water pressure for the shower- that to me is more a building than an apartment issue. In case that is important, then you know.
The location of the apartment is the best. In the middle of the center, at a great metro station so easy to go anywhere you need. I personally did a lot of walking and thoroughly enjoyed the accessibility to other neighborhoods and the parks close by.
All in all had a great time and would certainly recommend it.