Kasper was prompt in communicating with us right from the beginning: when we booked the apartment he told us what to expect (eg rooftop terrace, air mattress in living room for our children). Our flight arrived in the morning and when we arrived at the apartment earlier than expected, he still met us in person and took us for a tour of the apartment, and explained where everything was. He was quick to respond in text whenever we had questions and sent us links to places we were interested in visiting eg canal cruise. The place was clean, stylish and well stocked with all basic essentials. You couldn’t have a better, safer location! It was central, within walking distance to train station, Tivoli, Christianborg Palace, National Museum, grocery store, etc. but our little street was extremely quiet at all times of the day. I only wish the mattress/pillows were firmer bc that’s how I prefer it. Otherwise I would recommend this place for anyone visiting Copenhagen!