Giannis was superb in every respect. Very small but immaculately well designed. In a very high traffic pedestrian area - yet amazingly quiet. Our room was serviced every day - many readers mightn't appreciate Santorini is 'dusty' because of regular wind. Well that certainly wasn't a problem for us.
Gianni was a brilliant communicator & great organizer. He (and his staff) went out of his way to make us feel welcome - for example every day there was a small gift, usually a food item, waiting.
We are a middle aged, well travelled couple form New Zealand. Santorini has been on our "bucket-list" for years - Giannis fulfilled all of our expectations.
And as it happens, my Masters degree thesis was on Measuring Customer Satisfaction in the European Tourism industry where I had worked for nearly 20 years - i.e. I don't usually hand out compliments like this 'lightly'!!