Beautiful and clean room. We were upgraded on arrival. Excellent breakfast, pool bar, and pool area. 5 minute walk from restaurants and bars. 10 minute walk from the beach. Good wifi. Fresh towels daily. Only 2 negatives. You can hear everything in the hotel at all times so you'll need earplugs to sleep. The other was the receptionist we interacted with was usually grumpy and not helpful. We would ask for towels for the pool area and would receive eye rolling and an irritated attitude. We also tried to set up a day trip to the hot springs and after staring at the options for 5 minutes with the family company Kamari tours, we were told only 3 were available. Then when I asked about one of the three, we were told that we had to book 24h in advance. Additionally, I asked if there was another company that offered excursions and the answer we were told was, "no, there is no other company" which couldn't possibly be true. Also, the same receptionist set up our airport transfer. It was 20-25 euros for a 6 minute drive so make your own arrangements. Other than that, everyone else was super nice and accommodating. The hotel was very pleasant and there are some friendly cats roaming the property. 4/5 stars.