We had a fantastic stay at Hara's Houses! Even though Anna was out of town, she arranged for us to meet the local manager Stamos upon arrival. Stamos was incredibly helpful - helped us arrange for transport to/from the airport/ferry, showed us to the apartment, stored our bags for us after checkout, and even let us spend time at the shared pool before our ferry left on our last day. The apartment itself was great! It had air conditioning and good WiFi, and cleaners came every day to tidy up the place. The best part about the apartment though is the stunning view overlooking the caldera! A must see!