Why this property and these hosts are not super hosts is beyond me! First off the property itself is gorgeous! What you see is truly what you get! I mean except that the pictures cannot truly give the justice of a Santorini sunset which you see every night you are here! Day One- The porter comes to greet you at the top of a large hill, we had four bags and he handled three like a champ! He walks us in, which there are many slippery stairs so be sure to wear shoes that you can grip with, he walks you into a tiny tunnel which at the other end is a grey door. Once you walk in it's breathtaking your view overlooking the Aegean is truly a magical thing to be held! Once he has brought your bags in, he makes a phone call to Catherine, she gets on the phone and meets you at your place to go over any questions you have about the place and the island (which as an American made us feel incredibly safe). She gets there within 10 minutes and sits down with a map and goes over the best restaurants, tours, and places to go. This was amazing! She then sets you up with a number so you can get in contact with her. She helped us find taxis, shuttle service, atvs (which I highly recommend renting by the way), to filling us in about the local nightlife, etc all by texting her. We had an amazing time while here and it was all because of her. She set us up with a catamaran tour ( do not use Viator wait until you get here and book) shuttle service was included and it was the best day on the island! There is a small market right at the top of the hill, we bought food for breakfast and some snacks and just went out for dinners. The hot tub seems to be a hot topic, yes its not 98/38 degrees but it doesn't need to be. Especially in the summer months. The tub, we never tried to fill it. Would have been nice to but we were too busy seeing the beauty of the island we took showers. I recommend using the handheld piece as opposed to the overhead as the pressure was much better. As for the smell, we closed the bathroom door a night so it never was a problem. That is something that cannot be helped in any of the systems in Greece it's their plumbing, upon talking to others while visiting they had the same issue. The bed was soooooo comfortable, I'm a little upset at how comfortable because we slept so good it was hard to get up early! Unlike most Airbnbs we've stayed in, you have housekeeping every day! New towels and sheets every two days. It was like staying in a hotel! No matter where you're traveling from they are fluent in so many languages...