Staying in Lava Caves truly feels like a resort experience. The staff takes care of you in a way I’ve never experienced through Airbnb. If you’d like, the staff will help arrange transportation to/from the port as well as other touristic experiences on the island. They were always close by when we had questions. We did have two power outages during our stay (one of which was a village-wide outage), but the staff was incredibly responsive and got it fixed as quickly as possible. Katerina even called halfway through our trip to chat and ask how we’ve liked everything. The space and the view is amazing- a true caldera view. The balcony is not totally private, but it does face a smaller, more secluded road, so we felt we had enough privacy. The free breakfast provided every morning was fresh and delicious. The staff was even able to accommodate our breakfast delivery time based on our preferences. You do have to walk quite a few stairs to get down to the AirBnb from the main road- we didn’t mind this at all, but someone with disabilities may want to find a home closer to the main road. Overall, we had a wonderful experience at Lava Caves and would highly recommend if you’re looking for a luxurious way to enjoy Santorini.