Hosts were very rude and impersonal. We thought they’d be nice because they picked us up from the airport but when we tried to talk to them they wrote us off. During check in, one walked us into the room, threw the keys on the desk and said “here’s the WiFi,” then ran out before we could ask how to get a taxi, considering it’s very not close to a lot of attractions. We also messaged them on WhatsApp many times with relevant questions but they left us on read, and also said “good night” when we were literally stranded without any idea of how to get around. We had no ability to call a taxi, which we told them, and when we asked for help, they sent us a phone number and offered no help at all. The room was nice and as described, however the hospitality was less than satisfactory. We ended up leaving our trip early not only because of the weather, but because this experience made our trip problematic.