Thank you Andrea! She was very sweet and very thoughtful, and also gave us an introduction to the city when we first arrived (just as if not more knowledgeable than the local tour guides). She also brought us breakfast and made sure we were well fed. As far as the place goes, its as amazing as the photos. The stones surprisingly retain the heat quite well given its real chilly out, and the hot tub is amazing for the ‘gram. We slept very well there.