Staying at this Airbnb was one of worst experiences we've had. We were told to collect the keys from the host's sister, Maria, at a laundromat across the street. She was extremely rude and sent a woman who didnt speak any english to let us into the apartment. The apartment was extremely dusty and very dirty. There were crumbs on the table and when we mentioned it to the woman she told us to talk to Maria. After that, one of the toilets started leaking onto the floor and the running water from the tap was yellow/brown! We attempted to contact the host several times but he never responded. We actually just closed the door and didn't use that bathroom for the remainder of our short stay. It's too bad we were traveling in peak season so we were unable to find an alternative accommodation, otherwise we would have left ASAP. The location was, however, great and close to all the sites in Fira town.