The staff was super friendly and helpful. Free transfers to/from the ferry & airport are a huge help. The location is great too as it’s right next to the maze of shops in Fira and the main bus station. Our room had some issues to deal with such as lights to cover up at night, bulbs to unscrew just outside the window and noise from the courtyard, but I don’t know if all rooms would be affected so. Clean and comfortable though; a solid 3 star option.