My partner and I had a very positive experience at Casa Di Roma. The location is great - a short walk from the port, bus station, town square (shops, cafes, restaurants, etc.) the included breakfast was good and made our days easier, the pool and pool area were clean, as were our rooms, and the staff were available and attentive.
The room we were given when we checked in had air conditioning issues but once we let the staff know about it we were moved to an upgraded room with functioning air condition at no extra charge because their maintenance person was not immediately available. The issue was sorted out quickly and without further input from us. We were very impressed with how we were taken care of.
After we checked out we had a few hours to kill before our ferry to the next island. Michael let us leave our luggage in a safe place at the hotel which made our last few hours in Parikia simpler, and more enjoyable.
In short, the attentive and accommodating staff made a good experience even better. Thank you!