Nicoletta arranged for our taxi from the airport, met our family at the drop off point, and had someone there to take our luggage. The location of the house was perfect for being in Oia, and we arrived to a bottle of wine and some snacks. We had a beautiful caldera view and was only a few steps from a sunset view. Both she and her daughter's have prepared a 6 page list of places to eat and things to do on the island (very helpful), as well as a wealth of information regarding tours, car rentals and services. If we needed anything, Nicoletta was there to help. Our house had everything we needed and was serviced daily. We definitely will stay again when we return to Santorini.