Great hotel with very friendly and helpful staff. Everything was as Ioannis had promised.
Our room was fabulous - everything was clean, well maintained and as illustrated - no surprises. Private jacuzzi spa was sparkling blue and secluded - other balconies or pool area cannot see you unless they really tried and thankfully they did not do this :-) . Welcome wine / cocktails and fruit bowl were nice touches. Andrea (I hope I have your name right!) at the desk was so cheerful and friendly, she quickly addressed all of our questions and helped with booking of transfers. And Michael is a charming bartender who makes delicious popcorn!
The hotel was busy and the weather was not great (windy) so the pool area did get quite busy - because most visitors were from a group wedding and all knew each other, I can see how one could feel a little like an outsider and crowded out (another reviewer mentioned this). I don't think the hotel can do anything about this, but I will say that having the private jacuzzi room with large terrace took care of the problem for us, we had our own space and Michael was kind enough to deliver cocktails to our door.
I would definitely return to Blue Waves!