First let me say that my wife & I have been big fans and users of airbnb for over 8 years and on several continents with almost always very good results. Valerie's place has an excellent location with unbelievable views of the caldera in Santorini. The deck is spacious and the house generally comfortable. Our issue is with Valerie's lack of genuine hospitality skills. She seems disengaged and really uncaring re her guests. We constantly had to probe and ask questions re the apartment, restaurants, beaches, etc. She did not offer anything unless asked. When we asked about renting a car she offered to make the arrangements at $50 per day yet when we inquired in town the rate was $35 per day. The biggest issue was with Valerie's daughter who was in charge when Valerie had to leave town. We asked regarding a ride to the port to catch our ferry and she obliged to do. This sounded great but when she dropped us off she said the charge was 40 euros. At no time prior did she mention it would be a fee and we would not have done so if known. When we checked with taxis we found the charge would be $25-30 euros. This really left us with a bad feeling in we felt we were being ripped off by our hosts daughter. We did however pay the 40 euros and left on our ferry. Overall we felt these hosts were in it for the $ only and didn't really care about their guests.