Joanna was very welcoming and friendly on our arrival, but did not seem to be very helpful or communicative through our staying in Andros as we could not reach her in the hotel or get basic information from her such as bus times. The studio was lovely and provided us with a great view, nonetheless the description of it on airbnb was not accurate. For example we only gained access to their wifi on our third day of our staying, while the "flexible check in and check out times" were not true. We had to wait until 15:30 to get into our rooms and then had to heck out at 12:00pm, which was a bit inconvenient as we booked our boat tickets for 9 pm thinking we could check out later. Moreover, before our arrival on the island we had to compromise on staying in a different and smaller room than what was agreed and already paid for because according to Joanna the previous guests changed their boat tickets and had to stay for an extra day. This went against our agreement, however a day before our trip there Joanna let us know that we could eventually stay in our booked studio as agreed. Overall the studio was very spacious and clean and the distance to Chora was short, which was very convenient, however Joanna seemed unprofessional despite her very warm and friendly attitude on the phone and face to face. I would suggest to change the description of the facilities and amenities provided so the guest can have an accurate idea of them.