Ellen did not arrange for our transfers as she said she would and we were left having to get a taxi. She did pay for the departing transfer to make up for it but that driver was 15-20 minutes late leaving us very rushed at the airport. They did not service the house on our second day leaving us with no toilet paper, no dry towels and no supplies for good coffee in the morning. The place was as advertised and we were happy with the location. The unit could have been cleaner and needs some repairs. No working safe, door to bathroom didn’t close and the outdoor cushions were very dirty. Overall I cannot recommend this unit with so many others available in Oia.