We arrived the property and Check in was really smooth. We were very nicely welcomed from hosts and were said that we are awarded an upgrade (newly built rooms about 300mts away from listed property). We agreed and the place was very nice and beautiful. The room was freshly built and we were the first guests in those rooms. How ever next day morning to our surprise, there was no hot water in the bathroom and at the same time, toilet flush was kaput (water was constantly flowing). I called the owner and explained the situation but he suggested its problem from municipality. I asked that we need to take shower and check out but we were asked to wait for half hour as the municipality didn't released the water for long time, it will take some time to get the hot water. But again after waiting half our we didn't recieved any hot water. At last we showered after waiting for 45 mins, with cold water :/
At last approx an hour after, a guy arrived, did something in the bathroom (in 3mins) and the hot water appeared suddenly.
Well I am not sure what was the reason behind this mess but the owner was really apologetic and considerate.
I understand sometimes such things happen, and so I must say Pano's place is a really refreshing experience, value for money and I totally recommend this property for future guests :)