Panagiotis was superb in arranging our stay and provided a travel cot free of charge for our 5-month-old son and extra linen etc. We were met from the airport by the wonderful Costas who was fantastic throughout our stay. Even though we were picking up a hire car at the airport, Costas waited for us so that we could follow him back to the accommodation. For the whole of our stay, the staff (Costas and the girl on reception whose name we unfortunately didn't get) were superb and couldn't do enough for us. Just a few examples: carrying our luggage to and from the room, providing extra hot water to heat our baby's food, adjusting the temperature of our private hot tub, lending us plates and cutlery to eat food we'd purchased from elsewhere, ordering pizza for us, moving our car for us when there wasn't a space and so on. The room was also immaculately cleaned every day, with fresh towels and linen. The accommodation is really luxurious, with world-class views of the caldera and sunset - this is what we came for and we were not disappointed! Imerovigli is the perfect place to stay on Santorini - you can walk to Fira along the beautiful coastal path in around 25 minutes (even with stopping for many pictures which you will do!), and it's an easy drive to Oia, but you are away from the tourist throngs. Being at the highest point on the caldera, the views are the best you will get. A really wonderful stay!