Harris arranged airport pick up for us which made getting to the Airbnb very simple! Once taken into town we we greeted by another person and they helped us carry our bags down to the space. Overall the space was very spacious and had gorgeous views of the caldera. Maria their assistant was very helpful on recommending local restaurants and offered to help set up many tours for our stay. Only thing I would have changed was the jacuzzi, on my mind of things it showed and stated we would have a jacuzzi during our stay but the host said on her end it said the jacuzzi was closed at the moment. Not sure how that happens but it was very disappointing because that was main reason we had booked this place when I brought this attention to the host nothing was done to help with this miscommunication instead I was told to contact the Airbnb website.