Olga was absolutely incredible. We were able to store our bags before/after our check in as a courtesy which made a big difference for us. They also had a first aid kit which was helpful when I got scratched up a bit. She was also incredibly helpful with giving us suggestions on what we should do, where we should go, which winery to go to, which hot springs tour to choose, etc etc. She did not steer us wrong at any time and she showed genuine interest for enhancing our trip. Truly a great choice with an INCREDIBLE view. Highly recommend and 2 thumbs up. Thank you Maria and Olga for making our stay there so memorable!