Xrusa was accommodating and helpful when we first booked and arrived, but was non responsive after that and through our departure. The apartment is very modern, nicely decorated and simple. It does not however have a good heating system. We found ourselves freezing in the middle of the night. The free breakfast was appreciated. We were on a budget so we were happy to receive any free food, no matter the quality. We ran out of toilet paper and there was not any extra stocked. It was finally refilled when they cleaned the next day. Overall, it was a nice stay. Santorini is beautiful and we spent little time in the apartment so it was just right for us.