Just stayed here for 5 nights in the two-level Simplicity Suite. Great location that is close to the famous caldera, shops, cafes and restaurants and the bus station (about a 5 to 10min walk), as well as close proximity to grocery stores. The unit was very clean, airy, and bright. The sunrise view from the Simplicity Suite each morning was out of this world! Alex was such a kind and gracious host. He met up with us during both check-in and check-out, and also arranged R/T airport transfers. Communication was excellent! Alex promptly responds to all emails, as well as checked up on us (via email) during our stay to see how we're doing. Stay here! You will love it.