Overall the home was nice - Great location, great outdoor space, and great inside.
We had two issues (1 minor one MAJOR). Minor - two people were using (hooking-up) in the private pool when we arrived for check in. Weird/frustrating but not a big deal.
MAJOR issue - our last day/night we spent out exploring the island (from 11am-12am). While at dinner (10pm) we received a message from the host, Georgia, informing us that there was no running water at the house (no faucet, shower, OR toilet)! but she played it off like it was no big deal, and didn't offer any alternative solution...Keep in mind we have been out all day to come back to a home we have paying $$$$ for and unable to go the the bathroom or shower! We were checking out in the morning and needed to shower and of course use the restroom before we left - nope still no water and still no help from the host. Her continued response was hopefully the municipality will fix it soon (note- nearby restaurants/hotels were not experiencing any water problems, so we were confused and in the dark).
We left the home early the next morning to catch a ferry (thankfully to another Airbnb that had running water to shower). I asked the host, Georgia, to refund the last night (or at least a portion) due to no water and she REFUSED. She said it was not their fault and i needed to sue the Municipality of Santorini to get a refund?? How is a tourist to even go about doing this. Ask multiple times for her to reconsider before i needed to involve Airbnb in the dispute. She refused so Airbnb needed to step in to resolve - which they did.
I continued to get ASTONISHING messages from Georgia saying, "How pathetic a man can be!! you spent a fortune to come all the way and the negativeness was more than your pleasure...for some dollars!! Wishing you all this negativeness will get back to you..."
WFT - i spend a lot of money for a nice place, and this is how i was treated because i asked for a partial refund for not having running water, toilet or a shower??? i was blown away, but glad Airbnb's investigation handled it.