Marilou was absolutely amazing and accommodating. She provided us with a lot of great information about things to do, how to get around, looked into hiring a driver for us for a day (despite us deciding not to take the offer) and arranged a last minute ride for us to the ferry port. We had originally declined her offer to organize a ride for us to the ferry because we were managing well to get around by taxi; however, on our departure day the island had passengers from 5 cruise ships, and it was impossible to get a taxi. She was able to get us a ride within about 5-10 mins. We were very thankful for her quick and professional support to ensure we did not miss our ferry especially given the less than ideal circumstances of our request.
The place was also very stunning and very spacious. This was one of our favorite places we stayed during our trip to Greece.
I definitely recommend renting a car when staying in Santorini to get around the island since the taxi service can be unpredictable depending on the number of cruise ships that come each day.