My husband and I stayed only for a night for a stop-over while travelling the island's so we did not anticipate anything other than a good night's sleep and shower. Giorgos communicated beforehand to ensure our arrival time would be met, greeted us personally and promptly had our room ready for us, even though we were checking in earlier than the expected time.
It was very conveniently located to catch the ferry at 5 AM and close to restaurants, harbor and major sights.