When I booked this place I saw in the reviews that some people had written that they got another place when they arrived instead of what they had wanted. For this reason before booking I wrote them a message specifically mentioning that we are on our honeymoon and want the exact windmill villa in the picture. They confirmed on that and we made the booking.
We had several messages after that arranging transport and nothing was mentioned. On our ferry ride over to santorini they called and said they had a double booking and that the windmill villa is not available, and offering us an “upgrade”. The villas they offered were small and dark and in no way an upgrade. After a very uncomfortable haggling period we managed to get room that at least had a small pool but was in the middle of everything and had zero privacy.
They were not willing to give us what we had paid for in terms of the villa and what we got was not really an upgrade at all. When we insisted on an upgraded room from their selection they refused.
Being the last part of our trip and with no time to find something else we settled on what they offered. The place was clean and close to town so we decided to stay.
Overall I did not appreciate that they didn’t give us warning, we could have rebooked somewhere else if we had the time. I would definitely advise people, if they actually want the windmill villa itself find another hotel.