The apartment was clean but we didn’t have toilet paper, hair drier, and shower gel/shampoo. There was only hand soap. Also there was no iron but Stavroula’s mother provided one when I asked her.
Also there was a problem with the parking of our van, although I made the host aware from the beginning of the booking that we visit for work and we will have a van with us that we will need to park in the private parking area. When we arrived we were asked to leave the van on the street where it was completely unprotected. After a long negotiation the family agreed to let us park the van inside.
We never met Stavroula in person but her parents were always present.