The location is beautiful and exactly as described, but the price of our stay did not match the service level we received. In my opinion, it would be better to stay at a 5 star hotel with better service for a similar price. These were a few of the things we experienced that did not match the cost of the stay:
1. The breakfast is ok, but it is served/delivered in a brown paper bag and between the hours of 8 am - 10 am which required us to wait around to see when they would show up if we wanted to have breakfast.
2. The wrong sheet of paper was left in the Airbnb with information about WiFi and contact #s which were all outdated so we couldn’t access WiFi when we arrived.
3. We were supposed to meet Catherine (the main contact for the place) at 4 pm and she arrived at 4:45 pm, so we were waiting around for her the first afternoon.
4. (Partially on us to ask) but the transfer to the port was not private as expected (the other families who were picked up thought it was going to be private as well) and it was very costly despite being a shared transfer. It was 15 more than other companies offering taxi transfer - we learned this later.
5. Catherine - the contact person was late to meeting us and not extremely friendly or helpful upon meeting.
6. While friendly, the transport they arranged to pick us up at the airport when we arrived inn santorini was late.
7. Once you add the Airbnb fees (for cleaning and service) this is not a good value.
All in all, this would be okay if the price for this stay was inexpensive but given the high cost, we feel the service level could have been much better and you are better off staying in a hotel in Oia. The hosts are timely and good communicators and they left a welcome
bottle of wine upon check-in which was nice.
Based on other reviews and the price, I had higher expectations for the service. Again the Airbnb itself is very beautiful.