The place was convenient to access and very close to the center of Fira. The checking in process was a little unclear and it was also challenging to get responses. But in the end Xrusa greeted us at the door and also helped us with transfer from the port (with extra cost). We also couldn't find the wifi network when we were there, but as we were only staying for a night and had our own data plans, this was not a big deal for us.