The apartment in Fira was perfectly located, only a few minutes walk to beautiful caldera views. It suited 4 people very well. Check-in was not difficult as the ladies in the nearby laundry business were very helpful. We did not actually meet Manolis, but the apartment was pretty, clean and had everything we needed. Santorini is such a beautiful place we did not spend much time inside. There is a large shared patio that was a great place to hang out in the evenings as well. Highly recommend if you're wanting to be close to the action in Fira.