Alex is an amazing host. She was really helpful right from the start and even stayed up late for check-in to accommodate for our delayed flight. She also regularly communicated with us and provided immediate assistance if needed. You cannot go wrong with her. The place is also super nice and had everything we needed. There is some minor ducking involved to get into places but it is not too annoying. There were only two problems we faced. First, the bed loud and springy and made a noise even if you moved your leg while sleeping. Secondly, the bathroom accumulated water after a shower and it never really dried because of the little ventilation and the humidity outside. Our towels started smelling after a few days but she was very helpful and replaced them for us! Some reviews mentioned a lot of outside noise but that was not true at all. It was actually the quietest place I've slept in. Overall, had a great experience!