The pool staff was very warm friendly and accommodating. We arrived early so we needed to wait around for our room to be ready.
The hostess greeted me warmly and allowed us into the room for an earlier check in. She was very helpful with taxis but if I had know how expensive they were I would have stayed in town. There was not enough to do at the resort. The beach club was terribly noisy and keep me up all night. The resort is absolutely gorgeous but noise was a big factor.