We stayed three days and we had some major inconveniences. The main ones being miscommunication & cleanliness. The apartment itself was beautiful and had a great view, however, after arriving to the apartment we noticed that things were dirty & left unclean. The furniture was uncomfortable, especially the beds. The coffee maker hadn’t been cleaned and had coffee grounds with mold inside it which seemed like it had been there a few weeks & left a terrible smell in the kitchen. Communication with Rena herself was okay, however, we had problems with the porter and cleaning lady. Rena allowed and told us we could stay 3 hours more after checkout in the next apartment and would get us a ride to the airport. However, the porter was incredibly rude & kicked us out when rena said we could stay. It was communicated with rena that the porter would help us take up our luggages but he refused to and just left us there while bringing in new people. The porter and cleaning lady were arguing in front of us. We had no choice and were forced to take our own luggages all the way up the stairs (which was a huge danger & difficulty for my kids to go up all the stairs). Honestly, we didn’t meet rena but she seemed like a good person. However, she couldn’t see what what was really going on behind the scenes between her workers along with the miscommunication between them. In conclusion ,our stay was just okay. The view was incredible. Our room and the people were not. I would recommend to find some place else in Santorini because it is truly a beautiful sight.