Location is great! Right near the center of everything - rental cars/tours/etc right across the property, laundromat run by her son right underneath (they even fold your clothes for you), a bunch of restaurants/cafes down the street (we really had fun at Pure coffee bar which has hookah and music at night and even went for breakfast), and about a 3-5 min walk to the caldera and all of the restaurants/cafes/bars there.
Litsa was very responsive, although I didn't need to contact her much but she did help me arrange transfer from the airport which was convenient. The property itself is clean. The room with the queen bed has a nice modern shower, but unfortunately the bed frame is broken on the queen bed. The wooden panels that held the mattress up kept popping off and sinking the mattress and gave us back pain. We tried to fix the panels by popping them back in, but as soon as we laid on the mattress, they popped back out. The other bathroom is more spacious, but the shower takes some getting used to as there are no curtains/door. A/C worked very well (we even had to turn it down). There is a cute little patio area in front of the door that would be cute to have a cup of coffee in the morning (unfortunately we had limited down time).
The location alone makes this property worth it and I have no complaints other than the broken bed frame!