Raphael is kind and attentive to anything you need. He resolves any issue that may come up immediately and gives great local tips re. Beaches, restaurants etc- even checking up on you after you leave to make sure you safely made it to your destination. Car service is a great idea so utilize it when he asks. Killer views of the sea from your balcony. The only suggestion we have is to have water and drinks with you as you check in - since it is a bit of a trek to the market in the heat. It is not far, just too hot while walking up and down the steep road - how else you get a gorgeous view of the sea and the sunset, right! It is quiet and not crowded on this part of the island. We loved it. Very cute place.