Although what we had booked was not available, we were provided with another room which wasnt quite the same as the pictures (simple room with fridge and small balcony) but comfortable and suitable nonetheless. Helen was extremely helpful and in 10-15mins we had our Santorini trip sorted!! The transfer from the port was a plus (but only from, not to!) reasonably well located, we moved around on the public bus (well recommended). Wifi so-so... Overall a good option for a trip to Santorini, which is amazing!!