The apartment was beautiful and in a great location. It is walkable to everywhere in Fira, close to the bus station and restaurants. We had an issue with communication at first but it got better and communication was good during our stay. They arranged transport for us from the ferry to the apartment and also from the apartment to the airport. We didn't fly out until 9pm and they also arranged to hold our luggage for the day so we could spend the time exploring before heading to the airport. I would definitely stay here again and would recommended it to anyone staying in this area.