Quite disappointed by the lack of response from the host. Our flight got cancelled and we informed them about the cancellation of the trip. We were extremely saddened by the last moment cancellation of our flight, which cost us fortune and also destroyed our plans. We know we wouldn't get any refund. But in order to claim travel insurance, we needed a formal notification from host. It is utterly disappointing that the host didn't show empathy or support in the event of our terrible peril.