The villa is beautiful but we had a few problems and the host would not connect with us during our stay.
1st the motor on the pool was broken and we were not able to use the pool for 4 days because of this. the maintenance guy was lovely and tried to help, the pool company came and changed some parts on the 3rd day of it not working. unfortunately thus did not fix it. They had to locate a complete new motor, he advised that he did a temporary fix before we arrived but he advised the owner then that it needed replacing but they chose not to replace. This resulted in a really issue as I had 2 young children age 3 and 7 yrs old and the pool was the reason we chose this villa as they can not swim, they do not like the sea.
2nd The oven did not work in the villa and we had bought food in the supermarket to cook and had to leave behind because of this.
3rd, Ant infestation in the kitchen and outside, we bleached the kitchen surfaces everything we went into it as Ant were everywhere. we were very careful not to have anything outside of the fridge because they were everywhere.
4th, I would have expected contact from the hoist when reporting these issues from our first day but we were ignored and I felt like I was chasing responses continously from the host and, air bnb which put stress on the holiday.
I am still waiting for a full response from both as not having use of the pool for 4 days out of 7 I have requested a partial refund.
The oven was never fixed resulting in loss of money on shopping I was unable to cook.
+ the maintenance man was lovely but he was limited and governed byvthe host decisuons to fix things properly. Guest definitely need to have a car as too far out without one.