We made the difficult decision to check out early for a myriad of reasons which I’ll list below:
- on arrival my girlfriend needed to use the loo and there was no toilet paper in the bathroom, this is unacceptable and embarrassing
- on arrival we were asked to water the plants which made us feel like we were the host not a guest
- there was no hand soap in the bathroom so we couldn’t wash hands (we were later given a bag of soap for a dispenser but no dispenser)
- the bathroom sink tap came off in our hands and had clearly been broken for a while
- no hand sanitiser was provided, given the advent of Covid-19 we were surprised about this, no thought given here
- we had to ask for coffee for the coffee machine (the host later went to get this)
- the coffee machine had scum lines and was not clean, we had to clean this ourselves and were later told it was dirty because it hadn’t been used (but old pods were left inside)
- the jacuzzi did not work on the first try, it only worked sporadically due to lack of pressure on the roof, this was disappointing, it did work later on but we’d given up on it by that point after the initial disappointment
- a wooden privacy screen had blown down and was broken and left adjacent to the outdoor shower area with screw fittings sticking out the bottom (my girlfriend almost broke her ankle on this after rinsing in the shower), why this wasn’t fixed or removed I don’t know
- the aircon unit in the bedroom was noisy compared to the other units in the apartment which worked fine (it needs servicing)
- directly above the main bedroom is a solar hot water tank that kept us awake in the mornings
- there were smashed plant pots and cigarette butts on the ‘luxury’ rooftop terrace
- there is not a walk-in wardrobe as stated in the listing, this is a small second bedroom
- the TVs didn’t work or if they did we couldn’t figure it out, again, lack of guestbook and instruction here
- when pulling our phone charger plug out of the wall socket, the whole electric component came out the wall exposing wires, we were not using excessive force, the electrics just aren’t fitted properly
- the lights in the entrance hallway (second floor) were broken and exposed which meant we had to climb the stairs in the dark
- for a circa two thousand euro stay, a bottle of cheap Greek wine and a guest book with some info would have gone a long way
Overall the flat felt neglected, unclean and like no real effort had been made for our arrival. After 7-8 months of lockdown the apartment was a false start to a hard earnt holiday and as avid travellers I hope the owners can rectify some or all of these issues for future guests.