The entire staff was great at Abyssantos! They were responsive weeks before we arrived, and they were very hepful throughout the stay. They coordinated a special meal for my girlfriend and me at a local winery--and the meal was fantastic. They were helpful with booking boats and other activities. We visited on the shoulder season, so the place was very quiet and the staff bringing the complex out of winter storage, but the service and support was fantastic, regardless. Yes, it is Santorini, so it is beautiful. The view from the apartment is great, and the interior is actually more spacious than you expect from the photos. I highly recommend staying here!