We wanted the experience of staying in a cave house and this facility provided that. The mother does not speak English, but she was delightful. She arrived each morning with fresh baked goods and did her best to help us with any thing we needed. The host’s sister checked us in and helped us arrange a tour. We never met Aliki during our 4 day stay as she was busy with her other job. Transportation services from ferry to house, and from house to airport were arranged by Aliki, but did not go well. The driver could not find the drop off point and we had to drag our luggage further than expected. Same driver was 25 minutes late picking us up for airport, causing us to almost miss our flight. If you don’t have your own transportation we would not recommend staying here. Very unreliable taxi service here. We had no problems with taxis on Crete or in Athens.