This was a great stay. Thomas the property manager was incredibly friendly and helpful. We got majorly delayed with our ferry and Thomas communicated with me throughout the day and sent us videos on how to get to the hotel and everything we needed to know, since we weren’t going to get in until 3am. The property is centrally located allowing us to explore the shops in Fira easily and also allowed us to take the hike to Oia. The pool overlooks the caldera and gave a perfect view of the island and the sunset. We had one snafu where there was a hole in the water heater, but nothing got wet and Thomas and the housekeeping staff were incredibly responsive and fixed the problem right away and without disruption. Would definitely stay here again!