We booked the place for its views of the caldera and were not disappointed in this aspect, even though it is still peak season and price is higher than usual.
Location wise, it is around 10-15 minutes (1.2km) slightly uphill walk from Fira Bus station. Need to then navigate many steps down to get to Sensyo. Definitely won’t recommend if you have many/heavy luggages.
Cleanliness is ok for us, no toiletries provided. There’s no AC and while there are fans, it does get warm in the room. Wifi is weaker near the bed area and there’s no TV, so talk to each other.
Last but not least, the blight of the experience was the communication. It was fine before the trip, with queries promptly answered. Subsequently:
-We got Elvira to help book us a pick up from the port. There was no one there upon arrival. While she answered my first 2 calls and contacted the transport company initially, no response/answering/checking in thereafter. We were pretty much left on our own during that 1 hour’s wait under the afternoon sun. A coordinator on the ground finally told us they were not aware of our booking so no car to pick us.
-was told the pickup issue was a miscommunication. So, gave benefit of doubt and sought Elvira’s help to book the return trip to port. Again, no car at stipulated time & area. Messages and call to Elvira were unanswered. We had to figure out our way to the port ourselves after waiting 15 mins.
In such situations, some help/responses from hosts would definitely have been appreciated.
Summary:
This place is ok if sole focus is the view. If looking for value or a more personable experience, good to check out other options.