I was initially worried when I was unable to communicate with Dimitris until the day before arrival. However, when I was able to contact him, he was helpful in connecting me to his staff.
Costas was very gracious to pick up my luggage from the bus station so I can explore the city. He gave easy instructions for me to walk back (personally took me 12-15 minutes to walk each way). I would advise caution walking at night for the first time as you will share the narrow road with the cars. There were some areas that were not well lit and it took a while for my eyes to adjust. However, compared to some of the hotels directly on the mountain, it was a good price!!
The facility is large, spacious, and like a beach hideaway. The pool looked inviting and the place overall was well designed and decorated. Modest breakfast was provided and it sustained me for most of the day! In the end, check out was easy and another gracious staff member took me to the bus station early in the morning! I felt very assured that I was safe and comfortable. Your staff is doing a wonderful job, Dimitris!