The location in central Imerovigli and view overlooking the caldera are amazing, though you see from the terrace an abandoned house and garbage right down the terrace which spoils the wiew a bit (especially when sitting right at the table of the lower terrace). Of course this wasn’t shown on the listing’s pictures. The view stays amazing though, especially from the upper terrace.
Speaking of the exterior, we were a bit disappointed by the size of the jacuzzi, which seemed to be way bigget on the pictures... But it happenned to be very useful in the hot days of summer of course ! The apartment itself is 100% conform to the pictures, very bright, well decorated, always cool. Bed is comfortable, the small kitchen is tiny bit well equipped. The towels and bathrobes are changed everyday and very soft (good quality). By the way, the house cleaning lady is just adorable.
We didn’t like :
The check in with Athena happened to be 30 minutes late and we had to wait in the meeting point in the 3pm sun, having no news at all... when you pay that amount of money for a three nights stay, you expect checkin to be in due time, and at least some apologies.
Also, we didn’t like the tone and disrespect of the General manager when he replied to us through the airbnb messaging system, accusing us of being dishonest...
I think our review is more than honest and impartial. And it seems important that future guests know about the good and also the less good points of a listing, to make their opinion before booking.