We arrived when a large freak storm had descended thus leaks had occurred which were unexpected and would not have happened in a regular rainstorm. Kostas the overseer was there immediately to take care of things . Their response was immediate and quite impressive. Customer service at their best. You can rely on them in terms of any need . In terms of the place... practice your heart and expect to climb. Truly worth the view and experience. Thank for hosting us. Laura and Luis.