Ionna was the most unsympathetic and insensitive host I’ve ever experienced on Airbnb. She had no understanding when it came to unforeseen emergencies and Extenuating circumstances that were out of our control. She did not care to even refund a portion of the payment, she was completely disappointing as a host. Airbnb attempted to have sympathy but she made the call to not care or offer a credit for rescheduling. I would not recommend this Airbnb/host to anyone coming from another country. She is extremely greedy and inconsiderate.