Hi there! Amazing place with beautiful views! We absolutely loved our stay. Location was ideal, breakfast was great, the stay was beautiful. The reason for a lower rating is because we were promised (and it was confirmed in the Airbnb chat) that our transfer would be at the Airport when we arrived, we never changed the location for the transfer but for whatever reason our transfer never showed up. We communicated with the host, which we received slow responses, and there was no resolution. No ride was offered to come get us and we never found out what happened or really ever received a formal apology. This was not an issue on our end it was whoever scheduled the transfer.
When we finally arrived to the reception desk, we scheduled a time for a transfer back to the airport when we were checking out. The day before we left, we confirmed with the reception office that our transfer would be at the scheduled time and we were told that someone would come up to the suite 15 minutes prior to to get our luggage. We were outside waiting and no one showed up so to make it to the transfer in time, we left and carried our luggage which was not fun at 6:30 in the morning when we were promised someone would come pick up our stuff. Again, we never received a formal apology. Great stay over all but disappointed that we were promised one thing and received something different with no formal apology.