Emmanouela, her brother and the staff were extremely friendly and welcoming. The picture matched exactly what we saw when we arrived - it was beautiful. You could also see the beach lights and had a wonderful view of the sunset. It was in an ideal location to the beach and the nightlife of Paradise Beach and just a short quad bike/car ride to the main town. On our last day our flight wasn't until later after check out and Emmanouela was more than happy to let us sit by the pool, use the facilities and relax which we really appreciated. We had a fantastic time whilst here and could not have asked for better service or assistance - it was just great!