My review is solely based on the Hosts customer service. It was terrible, I reached out because the hot water & WiFi was not working all morning and had thought to mention that one of the pillows and towels were dirty. (I was actually not planning on mentioning it but since I was already messaging him I thought I should)
He told me that I was complaining all morning and pointed out that my profile has no reviews.
I was 100% kind, never disrespected him but he continued to mention my profile not having reviews and that I can’t complain after staying one night..
We arrived midday, left the room immediately and got back at 10pm, I noticed the dirty pillow and towel that evening & did not want to reach out that late. According to the host you’re not allowed to complain after a nights stay.
I would have given 3 stars, because the host did replace the towels and pillows, when I went to go thank him I seen a couple more of his messages and remarks about complaining. It had us uncomfortable the rest of our stay.
PROS:
- Great location in Plaka back door enters the beautiful neighborhood.
CONS:
- We’re from the United States and relied heavily on WiFi for service, if you need service I don’t recommend staying here
- The hot water is inconsistent but I noticed it worked midday to evening. It works off of solar so isn’t always reliable.
- I love dogs, but the neighbors dog was also barking and whining often.
- If you have any issues don’t expect the host to be kind.