Wonderful. The villas were amazing and Elleni and her son Nick were communicative and helpful. The villas are somewhat out of the way, which is nice, but groceries, restaurants and shopping are just 5-7 short minutes away. Also, Panormos Beach was gorgeous, wasn't over-crowded, and was mostly populated with locals.
I think the only complaint anyone in our group had was the inability to get on wifi with our cell phones and iPads. A little inconvenient but that's all. Even so, this was a great experience from start to finish.