We were welcomed as soon as we arrived and were shown to our room. the hotel is quite small and never too busy so the pool is a really nice place to be. The hosts were so helpful with all of our questions, they responded really quickly. The viewis lovely and the scenery is really nice too. The only downside for me was it was a little further away from Fira than we expected it took almost 12 minutes in a taxi, and taxis were a bit pricey, and there wasn't anywhere nearby for breakfast/lunch/dinner. However, for the price we can't complain too much, not many hotels at that price have such a nice pool.