The location was great, walking distance to bars, restaurants, shopping and the cable cars. The Airbnb itself was clean and cute.
However the host was a huge issue, we messaged her to arrange transport, as she states in her ad that she can arrange it, she didnt bother to get back to us until after we had already arrived.
We then called to say we were there but had a little trouble locating the actual address, we were told to wait where we were and someone would come for us, 40 mins later still no one.
Once we actually made it to the location the girl that greeted us was friendly but couldn't answer any questions we had and directed us to contact our host. After 15 minutes of being there the toilet broke, button became stuck and it continued to run (loudly) we called the host (no answer) we emailed x2 (no reply) the toilet ran all night which kept us awake as it is a small apt and the washroom didnt have a full closing door and was located right beside the bed.
We had also emailed/messaged for a transport back to the port she again didnt answer until the next day when we had already arranged transport.
I would not recommend this Airbnb. The unreliable host made this a difficult stay.