When we arrived at the port of Santorini, Nick had coordinated to have a car service pick us up and drive us to the house. We are a family of 5 so we had a lot of luggage. He had 2 strong workers actually pick up the luggage and carried it through Oia on their backs to the Cavehouse. We didn't have to do anything. When we got there, Nick was waiting for us with a bottle of wine and a reservation to a nearby restaurant - it was delicious. Nick then gave us different options of what to do during our stay. It was so nice to have someone there that knows the layout and could answer any questions. He gave me his cell phone number and said I could call any time (day or night) if I needed anything. How great is that. The home was so beautiful, even nicer than the pictures. I know that's hard to believe. It couldn't be in a better place, right in the middle of Oia - we didn't need a car. Everything was within walking distance. The view on the terrace was breathtaking and it had a hot tub that we used quite a bit. All of the tourists that were taking pictures of the Blue Dome were so jealous that we had this amazing home to stay in. When we left, Nick set up a car service to take us to the airport and those same 2 guys came back to take our luggage to the car. Whenever I visit Santorini, this is the only place I will stay. It was just renovated so it looks brand new. I can't articulate how special it was. Nick really makes you feel at home - he knows what he's doing. Thanks Nick for making our family trip so memorable!