Both Maria's are great and helpful. They really want to make sure you not only maximize your time in the island but enjoy every moment of it. When we first got there, we arrived early but our house was ready and the porter took us in. Shortly after, Maria came to introduce us to the house and give us some details about the island and things we should do. Aside from that, they printed out our boarding passes and also organized our taxi ride to the airport. All in all, an outstanding team. As for the home, beautiful. It's an authentic stay in a cave house. As a tall person, I found myself having to duck quite a bit and also the steps getting to the apartment are a bit of a hustle, but worth it. I mean, waking up to a view of the volcano is amazing. Would recommend.