Great communication from Dionisia. We were asked to move to a different apartment a few days before we travelled, but this seemed almost exactly the same as the one we booked and was only one flight of stairs up from the pool - it was very close. Reception staff were very kind and welcoming.
The pool area was lovely, the children loved the pool. Apartment was very clean, ideal for our family of five. Only one criticism that the sofa bed in the living room was very hard, but other than this the apartment was ideal.