Check in and out was good as there was a porter to take your bags. This is a must as there are several stairs to get to the house. Maria helped arrange a taxi to and from the airport, which was nice. The view is unreal. I sat outside most of the time just looking in awe. Perfect sunset view from the front door—no need to fight the crowds to see.
This is a cave house and I understand there is only so much they can do to make it nice. However, there are small things that could be done to make this place really nice. The bed is really uncomfortable. The blanket is old and too small for the bed. The towels are old and thin. If you notice, there are no pictures of the bathroom... because it is in desperate need of an upgrade. The hot water is a little quirky as you have to turn it on 30 minutes prior to showering. Not a big deal.
The view and location definitely makes up for the negatives for this place—best you will find anywhere.