Our flight delayed and my message did not send through to Maria about the delay. She ended up having to wait for us twice. When we arrived we called her and she came again quickly to pick us up. Our luggage got lost and Maria was kind enough to direct us to the luggage counter, and also waited a long time for us to fill out the paperwork. When we finally arrived at the B&B, it was very nice and just as pictured. Maria and her entire family were welcoming and very helpful. All in all a great experience! Would recommend for anyone :)