Katerina was not very helpful. We sent her messages to know how to arrive and she read them and never replied to that, we would’ve appreciated at least an “I don’t know” but anyway we arrived safely to the place. The people working in the house is nice and kind. We had a problem with the AC and as expected Katerina didn’t do anything about it, she said she will send someone but that person never arrived. After being 2 days without AC we spoke with the workers in the house and they solved our problem. The place is nice but we didn’t appreciate the lack of interest of Katerina.