Michaelis was very responsive and provided helpful tips. Also arranged pick up at airport and transfer to port on our departure. Trendy decor. Clean and cozy complex. Location was very convenient to Ornos Beach, Bus stop, water taxi, multie restaurants, bakeries and a couple of markets. Katarina met us at check in and check out. She was personable and beyond helpful. She made herself available to us for questions throughout our entire stay.