10 out of 10! The view was stunning! We loved our stay here. They arranged to have us picked up and brought over to the hotel. They made us feel at home right away and allowed us to check in a little early.. I told them it was my fiancées birthday and they upgraded our room to a VIP suite free of charge! We had a private jacuzzi, huge bed, bathroom in a lovely room that had the best breeze on the island. The room is pretty high up on the cliff which gives you the million dollar view that everyone comes to Santorini looking for. And you don't have to leave your room to watch the sunset. We had quite a few hours in between checkout until our flight, they offered to keep our bags while we toured the city our last day and even arranged for a taxi to take us to the airport when we were ready to go. The customer service is outstanding. Upon leaving they gave us a membership card for discounts that we can use for ourselves or if we want to send anyone to Santorini, we give them the card and get a discount for the referral. We will definitely come back to stay here and would recommend it to everyone. You will not be disappointed!