Natassia and Stefan were very accommodating. They arranged a taxi ride for us right at the ferry and then Stefan met us in the parking lot and took us to the their place. Natassa then joined us and gave us a review on all the tours and prices and what was best to do. She booked the tours for us in advance once we figured out which ones we wanted to do and was very responsive. Her place smelled very clean (like laundry detergent) and was more than I expected. It is a 10 minute walk to Oia, Santorini.