Eleni is very professional and respectful. She responds very quickly and clearly (she speaks good english). She also went above and beyond to organize my trip to and from the port, to assist me in making plans, and even to offer me gifts of food and drink!
The location is great. Imerovigli is a little quieter than Fira and, in my opinion, more beautiful. Besides, Fira is not too far away if you want to see shops, take a trip down to the old port for a tour, or catch a bus to virtually anywhere in the island.
The house is small, but it is very eloquent and efficient. There is no caldera view, but there is a sunrise view, with an excellent caldera view being only a 1-2 minute walk away.
Overall, the value is incredible.