We greatly appreciated the open communication prior to arrival but were disappointed when the host wasn’t available during our stay - and despite multiple messages through Airbnb did not confirm receipt or acknowledge our concerns. Check-out with the hosts colleague was difficult. We had asked questions about where to get a taxi, leaving our luggage and how to access our luggage later that day. To which we were told to give the key back (as we were checking out early) and weren’t given the code to access the main room where the luggage was being kept. We greatly appreciated the fact that our host was able to keep our luggage but our interaction with their colleague left us feeling disappointed. Otherwise the location is perfect (though very noisy at night) and the apartment is clean!