On the second day of our stay, two staff members, a male and female used their keys to enter our locked apartment on two occasions. The first time, they entered without first knocking or waiting to be let in. I had just emerged from the shower and wrapped in small towel. I demanded that they leave which they would not do initially They stated that they were there to fix the internet service because Marinos had said that we complained about it not working. This was not true as we had no problems with it and I had not complained about it, adding more confusion and concern about the matter. They left and within five minutes they returned, again using their keys to enter our locked apartment. They did knock this time but immediately let themselves in without being let in. Again I demanded that they leave and they would not do so until after they appeared to make adjustments to the wifi that was not broken. They stayed for about 5 minutes, all the while I was asking them to leave. At this time, I am wrapped in a blanket.
I contacted Marinos about this and informed him that I did not want these individuals to return to our apartment during our stay. He insisted that they needed to be on premise on daily basis as they were cleaning staff and he needed to be sure of the condition of the house on a daily basis. I continued to protest their presence on a daily basis and eventually, I believe five days later, it was suspended. I never met or spoke with him; all communication was by email