It was OK. Maria was as you can read in other references very rude and moody…. Since I was travelling whole night I asked to check in early…They never replied to my messages…but it says flexible check in…. anyways it was another two pairs who came with me…. George the father picked us up wanted to make me and the Chinese pair wait till 12 till we can get a room…to which I reacted and he swapped me with the other couple…i felt really weird since he did not say anything about this when he picked us up….he just wanted to impose it on us…During my 4 days stay I faced several issues…its very difficult to find out the place…I was lost the first night searching 2 hours in the darkness of the island for the place…finally when I reached I asked maria for a map and exact location to which she was so ignorant and showed such a bad attitude, she seemed annoyed to take the time to give me a map since they don’t have any “address” and kept on saying “I am studying you ask my sister tomorrow”….another thing you need to be careful about is the ride back to the airport which is just around the corner…they try to rob you by asking 15 € for a 3km ride…of course they go down to 5€ but still you can either take the bus from Karterodos for 1.8€ or simply walk down the fields for 30mins.
However, Anna the other daughter was the best of the lot, not only did she speak decent English but was patient enough to hear out your problems and provide help.
Verdict : for the price there are much better options in Santorini. Its located very deep inside Karterodos and make sure you have the directions well noted specially in the night: