Vivi was a very gracious host and the room was very clean! The pictures don't do it justice at all--a great apartment with everything you need, including a little balcony. Vivi was very responsive whenever we had a question. She also provided us with a map of the area and made some great restaurant suggestions. There's no laundry in the unit but there is a laundry store across the street that will do it for you. The property is difficult to find, but that's not the fault of the host -- simply that not all roads have names in Santorini. Perhaps better instructions could have been provided erode we arrived. We took a taxi from the ferry port directly to a driving school, which is next door. But within 5 min of texting Vivi, she appeared, and guided us in the right direction. Great location, just minutes from the picturesque shops & restaurants of Fira. Overall, a great experience.