Elvira was very welcoming and accommodating. She responded quickly if I had a question. The location of this place in incredible. You can't beat the views and the place itself has so much history. It's located in a great part of town. A short walk to the city center Fira and a 20 minute walk up to Skathos Rock And 10 minutes to Imervigle. Just keep in mind the space is a little small, but almost all homes and hotels are smaller because it's a small island and your on a cliff. Overall it was wonderful