Panos and his staff are incredible! Panos maintained constant contact with us as needed during our stay and personally came in person to greet us when we arrived and checked in with us prior to our departure. Our transfers were always early and waiting for us when we arrived by ferry and departed by plane. As soon as we arrived, we were greeted by three porters to carry our luggage but little did they know we are light packers! On departure day, one porter returned and single handedly carried all our luggage through the labyrinth of stairs. Breakfast was served promptly every morning and room service shortly after. The maid was always accommodating to our schedule as we like to sleep in! The architecture of this place is something to behold as everything is consciously designed with an open concept to give you an unobstructed view out into sea even from the comfort of the bed. DO NOT let the stairs deter you. We constantly looked over our shoulders daily at the crowds filling up on castle and walkways to view the sunset. We quickly realized what a smart decision we made booking this place for four days sitting there drinking our wine and eating our cheese and crackers that we purchased from the nearby market. Phenomenal, breathtaking, and unforgettable. I proposed to my future wife on sunset. Thank you, Panos.