Let me just say that Sofronios has nothing to do (other then take money away ) with the lovely two ladies sisters that run this place. I would give The booking agency a 1 but I know it would hurt the true owners of the establishment which deserve a 5 for service and few other things.
The breakfast amazing, location perfect as it’s very quiet yet close to (walking distance) to several beach/night clubs if it’s your thing. Pool fantastic and atmosphere so relaxing. Rooms are basic, dated and beds are a little hard but the pluses out way the few areas, which some may find nostalgic and adding to cozy feeling. The whole time you’ll feel like you’re are with the family. 5 from me and the family for the above.
As for booking agency, they will bombard you with emails to support their business and needs but not actually answer the ones you ask. I almost canceled because of Sofrionos lack of communication- but I’m glad I did not. Their app is useless, as they actually don’t really know or care about the property they serve. Asked a question on check in - they told me to check with reception.
If it was my business- I would fire them. They diminish the brand the lovely two lady sisters build for them selves over the last 20 years. Stay here but let’s hope the business upgrades their booking agency.