These are few comments i would like to share with you related to the villa and how we felt while we are staying.
- The villa is nice and very clean, but its highly priced.
- The kitchen were fully equipped.
- cleaning services provided 2 time/day and its really good.
- the location is near to the airport and Fira town and 30 mins from Oia. However its in the middle of no where you have to drive down to fira to go to the supermarket or get food and sometimes if you go late you will not find any shops open. And they dont provide any food service or grocery items through the reception/ concierge.
- The pool is non heated while the wind is cold which makes us sick and my little 1.5 yrs old baby sick and got flue and high fever. And when we asked the owner to leave and get our money back because we are not enjoying he refused and we were forced to sit in the villa and not enjoy the facility which we paid for (the pool)
-Usually villa with this price provide free shuttle ride from-to airport. They don’t and we have to pay for both ways.
-There is no washing machine in the villa
- There is no Tissue boxes, only tissue roll for kitchen and toilets.
- The pool is surrounded by bees, we had more than 15 bees roaming and annoying us and we got allergy from this because they were passing by the pool and sitting around the pool stones. When we complained about this they said yes we know and we asked for the pest control to come! Ok then what about us as a customer who are not satisfied shall we wait until you get the chance to do pest control.
- The upper room we can close the balcony door from inside but it can be opened easily from outside which is not safe at all to leave your children and go out.
- In the pictures its shows bath tub but our villa had no bath tub only walking shower.
Overall, yes we like the villa and the atmosphere and the crew Marina and her kind staff but the above comments made our experience bad and we felt that their main concern is money making not the customer satisfaction which was a shock for us and we would not come back again because we were supposed to get more help from the owner as new guest and to make us happy since we have explained everything and the situation to him but he did not care about our experience all what they were thinking is the money.