Shower design is terrible, we were inconvenienced by the shower design, no rain or main shower head and also no door caused the bathroom to be extremely wet which is not good. Height of the shower is an issue as a taller person would not have been able to fit. To note my husband is 5ft 7/8, any taller would be an issue.
Room size is decievingly small from what I had expected, it would have been great to have a walk through video or more accurate pictures, we were short of space for the wardrobe and I had to bend down next to the safe to get access to items.
Hot tub was dirty, we never used it as it was not clean, despite the hosts attempts to clean it. It would have been common knowledge to have a lid on the hot tub especially in this country where dust and wind is present. I emphasis the fact me and my wife never felt comfortable using the hot tub during our stay which is terrible as that’s what we had paid for and it was not up to standard.
Breakfast was a disgrace, we were offered a juice a croissant and a yogurt, which is disrespectful as I am not a child and expected a breakfast with eggs and tea/coffee, we ended up to pay for breakfast ourselves and go elsewhere.
Room is only cleaned every 2 days so the room was pretty much a mess - dust and dirt everywhere - the bathroom as mentioned had water all over the floor which is a trip hazard and I did slip a few times even with a shower mat!
Normal expectation would be that the room is cleaned everyday, typical of the service we normally get no matter where we have stayed!
On a plus note the bed was amazing and comfrotable as were the pillows and the smart tv was a nice touch. Also location of this air b&b is very good as it’s very central in Fira.
Overall the co host was very helpful and tried to help us as much as he could. However this actual host Vassalis for this Air B&B was not intretsed in speaking to us directly at all and was not entertaining any suggestions from us. We stayed for 6nights and 7 days, we would have idealy wanted a full refund after our first nights stay and go elsewhere but we were told by the co host that this would be not be accepted by the host as he sees no issue with the room.
The room is very overpriced for what it is, we never enjoyed (we tried the breakfast day 1) or used the breakfast nor used the hot tub therefore were paying for a service that we never got, which is absolutely disgraceful.
Overall I would not suggest staying here unless the above issues don’t matter to you. The fact that we had waited so long for this holiday and we’re excited that this room was brand new and had all the amenities we were looking for we were deeply disappointed and this did ruin the trip for us.
Regards