Nicoletta (and her daughters) made my boyfriend and I feel very welcome! Our flights were cancelled and we got in much later than expected - they were ready and waiting for us. We could not get to our reserved studio due to the weather the night we arrived, but Nicoletta arranged for us to stay in a different apartment and then the family arranged for us to move to our reservation in the morning. Everything was immaculately clean and very comfortable. The views as well as the location were amazing. Nicoletta also helped arrange for a driver to and from the airport, which was extremely helpful. They also provided a ton of useful information on what to do, where to go, and where to eat. We could not have asked for better, more accommodating hosts. I truly cannot put our amazing experience into any other words!