Mary (the manager) sent clear check-in instructions and ideas for where to visit, what to buy which was perfect for us visiting Naxos for the first time. We didnt even have to ask for it.
Makis (owner) met us on actual day, a very nice and helpful chap! The welcome cookies from his bakery weren't too sweet and his apartment had all we needed; even an iron and a drying rack with clips at the balcony! the window at the foot of the bed has a curtain for privacy and shower also has a glass partition to contain the water.
The place was very well upkept and super easy to get to from the port (<5mins walk, no steep climb nor many stairs, a plus if you've heavy luggage).
Makis kindly helped to store my luggage and was flexible with checkout timing which allowed us to enjoy Naxos till our ferry came.
We enjoyed our stay very much and would absolutely recommend it to anyone visiting Naxos.