We met Gil and she was extremely friendly and helpful. We bD fresh bread each morning from her restaurant (which I would definitely suggest you eat at! Fiesty feta all day!) The room was great and the patio.... It's like a dream. It's huge and peaceful and in the Best location for Oia. While the water pressure was a bit low (probably typical for the island) and internet a little choppy, we would still give 5 stars all day and stay there again in a heartbeat!