First, I’ll write the pros. Marianna was very communicative about our stay and helpful in arranging transportation as well as a bottle of wine to our room when we arrived. Maria checked us in with helpful tips about the island, which was very useful and appreciated. The room was very clean and the mini fridge had plenty of beverages should you need. The porter was very helpful! Maria had great tips about where to eat or explore. She spent a long time with us ensuring we understood everything!
The cons are we upgraded the room as we were on a romantic getaway. The room I originally had picked had the best view, but I was told the upgraded room was ideally for romantic getaways with the highest deck in the hotel, for the best view and also the most spacious. We upgraded, however, the view we had was completely blocked by the original room we had, which was really upsetting. Marianna’s depiction was not accurate of the highest point aka a great view, however it was accurate about the room being spacious. The hotel is not that modern in terms of aesthetics and we would have properly chosen another property for the same price. We told Maria we were not happy, and no offer to help offset the frustration was given.
All in all, not a bad stay if you want to stay in the best area for a view of the sunset (Imerovigli) and not spend $1,000-2,000. However, we would stay somewhere else in the future.