Unfortunately, I’m writing this review because we had an awful experience dealing with these hosts. Due to a storm, we had our trip to Mykonos cancelled and we’re unable to book another way to get there that day due to the poor weather conditions. At one point, the hosts claimed we were lying about this. On top of that, when we asked about getting at least a partial refund, considering that the situation was out of our control, they did not answer in a timely manner and ultimately rejected our request. They offered us to stay another night, which made no sense considering we could not extend our trip. After multiple requests to cancel our stay and get some sort of reimbursement, the hosts stopped answering us. Overall, the situation was handled unprofessionally and they were not understanding that it was out of our control. Not only did we not get to enjoy our trip as planned and the air bnb, which was already a disappointment, but the hosts were not helpful whatsoever and we had to pay for a service we did not receive, on top of paying for new flights and a new place to stay. It was completely unfair.