Great location and house! But poor communication & service (may be due to season). Christy was responsive but poor at followup so lots of miscommunications. Issues individually not a big deal, but accumulatively very frustrating for our family:
1) No power upon arrival (was previously shut off but not turned back on)-were told help arriving within 20 minutes but waited over an hour before having to figure it out ourselves so we could leave
2) Found washing machine broken (and had been for awhile) and we weren't informed (listing still shows as an amenity)
3) Both toilet lid & seat broken in master bath & went flying when husband sat down
4) Screen window in master bath slashed
5) Followed up multiple times per day for more blankets, were told were coming but no follow up or wrong info on when, how, who so never knew what to expect and even delayed dinners to wait for dropoff. 3 days later at checkout, we were asked why blankets left the night before in a bag in backyard were unused.