Theodore allowed our group to check in earlier because our ferry arrived earlier. We ordered an ubee with the address provided on the airbnb website. However, when we got to our location, the person in contact with us said that's the wrong location so we had to change the address on the app to take us another 6 mins further down. It was disappointing for us because the price hiked up an extra 45euros for that additional 6 mins drive. Not quite sure why that address is provided on the airbnb website if it is not even correct. It was also a gong show checking in with two exhausted and hot children into a place with all the ACs off. We had to search for the AC controller that the representative couldn't find and we had to turn them on. The WiFI wasn't on so it had to be resetted, the couch was broken so they had to contact someone to come in and fix for us because that would have been a safety hazard for my kids, and additionally the kids playpen that they provided for us wouldn't open up properly. I told the representative we didn't need it anyway and wanted it removed since it was taking up our bedroom but she left and forgot to take it. Our group really wished it would have been easier to have a book provided with all the details on garbage, restaurants, the pool location, WiFi info etc than to constantly ask the representative a bunch of different questions. The pictures definitely looked a lot nicer than the photos. Some extra towels would have been nice. We were only provided 1 small towel and 1 large towel per adult. However, there were no extra ones for my two children. I had to request for more. Also the WiFI barely works when you're at the upper level. It only works well on the main floor since the router is in the kitchen. However , when we needed more towels and a blowdryer , Alexander the person helping us was kind enough to drop it to us. The group did not enjoy the airbnb much because it didn't feel clean. We did enjoy that there was a private pool and beach area that people can use in the resort. This location is kind of far off from the main area of Mykonos. We had to rent a car to get to places but it was manageable. Lots of stairs in this place so not ideal for people who have trouble using them. Only 2 rooms and the living room had AC. The other rooms didn't have it.