Anna's communication was on point from the moment we booked (6 months in advance) to the moment we left. She even set up transfers for us! The location was great and the views were spectacular. The only things were that the shower had a little smell (guessing it's the pipes) and there's a tiny window way up high that lets a lot of light in so bring an eye mask if you're a light sleeper. Otherwise, I'm very happy with our stay.