Everything was awesome! The rooms were clean. The family was helpful with restaurant suggestions and transportation advice. They would call the bus for us to see if they were on time. They also allowed us to hang around and use the pool while we were waiting for our room to be ready. We had 3 other people with us who were not staying the night and the staff was okay with them staying outside with us while the room was prepared.
The only negative thing I have to say is that the location isn't ideal. It is about a 10 minutes bus ride to Fira, but the buses don't come regularly which makes the commute difficult. The staff does everything in their power to make the transportation as easy to use as possible!
Overall, a great place to stay. Just be flexible with the buses or take taxis to get around and there will be no problems.