Anna,
I can't say enough nice things about her! We had a very bad accident, which put our life on hold and Anna was so sympathetic and willing to work with me. She had a car waiting for me at the airport to bring me to the Villa. I also had delays, upon arriving at the Villa she had someone to carry my luggage and she greeted me at the Villa to go over everything and was very thorough. The place was perfect! So close to shops, food, and a unbelievable sunsets. Im so happy, I will be back. I highly recommend.