Michalis's wife Isadoa met us right where we got off the ferry. She was very friendly. We were there before check-in time and our room was not ready. Isadoa could have asked us to wait but instead she put us in another -nicer!- room. When we thought we had lost our room key at some point during our stay, Michalis responded to our email right away and sent us the extra key without a fuss. Overall, they were very nice and accommodating :)
The hotel is very conveniently located -just steps from the sea, the restaurants, the supermarket and the bakery! The room was clean when we got in and it was cleaned daily by the sweet cleaning lady. Hot water is not automatic, you have to turn the heater on before you take a shower, but it heats up quickly. The water pressure is OK but the leak in the shower hose causes half the water to be wasted, which is very unfortunate when you consider how scarce a resource water is for Kastellorizo :( The room is spacious but tiny kitchenette could be better equipped. There were no pots or pans and no kettle; only one fork, one knife, one teaspoon and a couple of plates and cups. We only prepared breakfast in the room and if we had not brought our own Bialetti for coffee, even that would be impossible. Finally, the beds were not very comfortable. We could feel the mattress springs on our backs, and the sheets kept sliding off the mattresses. If this were my hotel, I would definitely consider investing in some fitted sheets and better mattresses.