Overall a 10/10 experience. Communication was great, anytime we had a question or something went wrong they were very quick to respond and sort it out. They understand you are on an island a bit removed from the center of the city so they did the best they could to set you up with amenities that made the experience a great time. If you are looking for a very clean, private and beautiful spot for vacation with hosts that truly care about your happiness this is the spot for you!!