Our stay was delightful and Giannis, the point of contact, was extremely kind and helpful. We came during the off-season, so there was not nearly as much support for foreigners/tourists as there would be in the summer. He gave us clear instructions on how to reach the apartment from the airport, including the tip to rent a car, which was worth it. Check-in was easy, the apartment was spotless and beautiful, and everything looked as it did in the Airbnb listing.
The power went out for a few hours in the entire neighborhood and Giannis was lightning quick to respond, providing us a lighter and candles and even a bottle of wine for the (minimal) trouble it caused us.
The location is SO close to the beach and very walkable to the beach-side restaurants and Old Town Kos.
Overall, an extremely worthwhile trip and we are very thankful!