The stay at this place was disasterous. We were initially very excited about our trip to Santorini and was happy with this place since it was right by the beach and had spacious rooms. But the electricity went out in the day of our arrival. We contacted the host and she soon reolied that night. But when the electricity went out the next day morning, she did not respond until the afternoon. We were planning to spend our New Years day in Santorini with cozy rooms and warm weather. Instead, we had to greet our new year with no electricity- which means no shower (the boiler did not work), no light, no charging our phones, no cooking food for breakfast. When i left the message to the host in the morning, she was very slow to respond. It was late afternoon of the next day when we got our response. Even when we got our response, there was no apology but only excuses. She sent her husband to fix the electric board but he did not come to us to say sorry or anything. We didnt even know he came! Even more, we still didnt have power and so I had to ask her to come again. I was very disappointed about how the host handled the situation.
Our trip to Santorini was supposed to be great but sadly, that didnt happen. The facility itself was ok except that the knob to turn on the water was broken in one of the restrooms. But the communication with the host was horrible especially when we are in such emergence situation. The host should be more responsible.