Panos was very helpful and communicative, giving us restaurant and beach recommendations. He offered us an early check-in and late check-out, which was really nice. However there is an issue with the beds -- when we sat on the edge of each, some of the slats of the bed base broke or fell. When we looked under the mattress we saw they were secured with duct tape, which doesn't seem right. We had to sleep on the somewhat broken beds, and they really weren't very comfortable. They definitely need new bed bases.