I rented this flat for my girlfriend's parents and Anna was very warm and welcoming. They said she made them feel like family. Anna went out of her way to make the stay pleasant adding quite a few personal touches. The flat is absolutely beautiful, well furnished, and comfortable with an amazing view. Having coffee in the morning on the balcony overlooking the Aegean was definitely a highlight. I can't recommend this place enough. It is a must to stay here.