While staying in this villa, we experienced emotions that we did not expect to experience - a feeling of shame for the person who rented this villa to us. We travel very often and are always careful about the property provided by the owners. This is our way of life, to be neat and grateful. For the first time in our life, we experienced shock, fear, shame. On the day before leaving the villa, my wife and I with two children of 9 years old arrived at the villa in the afternoon after the beach. I was parking the car, my son stood next to my wife, and my daughter went first to take a shower in the shower cabin. Thirty seconds after she went to the bathroom, my wife heard her scream, she called for help. She ran and saw that one of the two sliding glass doors in the shower had fallen on her, it turned out that the upper rollers fell out of the rail, while the lower part remained inserted into the grooves. My wife immediately grabbed the door. She stood for 5 seconds and looked at all the guides and was searching how to insert this door back. They both held the door on opposite sides of the shower. My daughter was inside the shower, my wife was outside. And suddenly this glass exploded into small pieces and they all fell on my child in front of my wife’s eyes. My wife experienced shock and fear. I heard a noise and scream and ran to the bathroom, grabbed the child from the huge number of fragments in which she was standing and on outstretched arms, so as not to press her to me (since small pieces of glass were sticking out of her whole body) took daughter outside under the shower and washed it off glass from her. The entire body of the child was covered with scratches and blood was flowing in some places. But we stopped bleeding quickly enough, with some wounds on her body, Thanks God. The first feeling, shock and gratitude to God that everything cost a little for the child. My wife only later also found on her body bloody scratches, even on her face. But there was only one thought - Thank God our child did not suffer much. Silently with my wife and children, we sat on the veranda, everyone was silent, and the child was shaking. We were so shocked that we did not notice that either of us locked the villa by closing the door and leaving the keys inside. We just thought that we needed to quickly warn the owner that this happened so that she could buy a new door and, in general, replace most probably the low-quality shower cabin door with at least a plastic one. We immediately wrote to her. An incredible surprise awaited us here. Katerina did not regret that the child had suffered and could have suffered more. Everything, what we heard was that we need to pay. I answered many times: “No problem, even though we are not to blame, and your savings using low quality cabin could have led to a tragedy, we will of course pay, please, issue us an invoice. But it's a pity for you that all that worries you in this situation is Money, not the child and her health and the possible danger that you created by buying unreliable, dangerous system. Then there were many calls from the hostess, it was not even enough for her that we cleaned everything ourselves (she even refused to provide a vacuum cleaner), we cleaned the entire bathtub from debris as perfectly as possible with our hands. Calls from the hostess and messages continued all evening and even morning. She wanted to keep blaming us that we are not watching our kids, that now she will be wasting time buying (attention !!!!) a new shower cabin (not one door) that she works hard, that she has problems at work and now she has problems with the next visitors. We offered her to come to the villa next day at 9 in the morning to meet if it is not enough if we just pay the bill, because we wanted to check out at 9:00 and continue our vacation on the island, also we need to release this stress and continue to swim and relax. But the owner said that it is uncomfortable for her at 9, tried to keep us in the villa so that we would continue to listen to her tantrums for the second day. In the morning we cleaned the villa, left our luggage in the corner (before leaving the luggage we agreed that Katerina can keep the luggage till midday), and left for the beach at 9:30. The hostess did not come by this time, she called us and demanded to wait for her again. You know, it was already a feeling that we had enough of her, her tantrums, abuse, memories of a shaking child in fragments and shame for the behavior of the owner. We asked her again and again to bill us and to stop discussing the terrible situation with us again. We went to the beach and decided to close the page by paying and forgetting, thanking God. This was the last day of our vacation there. I asked to keep our luggage until our return from the beach at 12-13.00 - the hostess agreed. We were ready to pay the bill, so we calmly left all our belongings with documents in the villa. At 13.00, I arrived at the villa and wrote to the hostess in advance that I have almost arrived. But Katerina began to behave very strange - she replied in the correspondence that she is busy at work, that our luggage was moved to the warehouse which is locked and advised us to continue our vacation and asked us to come at 17:00 when it