Alexis was very communicative from before we got there and throughout our whole stay. That being said the main reason we booked this spot was for the hot tub. However when we arrived the hot tub was cold not warm at all. We had mentioned earlier that we wanted to use it so I was surprised it was cold when we got there. The guy who helped check us in (very sweet) said he would turn it on. We went to dinner and came back hours later to it still being cold which was really disappointing. We called and she said it would take hours to heat up. By 2am we just went to bed. By 9am it was pretty warm and we enjoyed it in the morning and that evening. However unfortunately the next day we woke up to it being cold again and never got warm the rest of the evening. So we only got to use it 1 out of our 3 nights. She was nice enough to offer a free breakfast at their other property but we had plans booked and really just wanted the hot tub to work as this amenity is no doubt a main reason in the price of this stay. Overall location is great if you don’t mind all the people taking pictures (it’s a beautiful view) but not sure if we would return based on not being able to enjoy the main reason we booked.