Alex and his team are true Superhosts in all regards. His welcome is friendly and genuine, he helps you with every aspect of your vacation, and he goes far above and beyond what is expected to help you enjoy Santorini. Please, take my advice: TRUST HIM and your trip will be better!! Let him help you arrange a car - his connection is much better than the big companies, because you can drop off the car directly at the port (Hertz, etc you can't do this!! Be warned!!). Alex's restaurant recommendations were spot on - he KNOWS this island, he knows the restaurant owners, and he will call and make reservations for you - at the very best TripAdvisor rated restaurants. He wants you not only to have a great trip, but wants you to have a GOOD DEAL - he's personally offended when he thinks a company, beach bar, or restaurant overcharges tourists. The house is large and spacious, with good A/C, plenty of towels and robes, and a fully equipped kitchen. The new jacuzzi is amazing!! It heats up VERY HOT (100+ degrees!!) and is sparkling clean. These positives more than make up for the very minor issues (internet out after a storm, for example). I am a Superhost myself and I admire everything about what Alex does. You will not be disappointed with your trip here!