Positive first:
We stayed for 6 nights and 4 persons. The Villa itself was amazing! Super nice architecture, design and setup. Each of the three sleeping rooms has its own bathroom with toilet and shower(s). Airconditioning went very good and house was cool all the time. We didn’t use the third bedroom which has a separate entrance from the back. The Villa is in walking distance to Pefkos Town (~10min) and even Lindos is just a 15min drive or 10-15€ Taxi ride. There is a mini beach in less then 1min walking distance. It’s awesome for a nice swim in clear water with pure sand, however the beach itself is too small to rest there for too long. Check-in was very smooth with Rafael, who was also available for help in between.
Negativ:
On our arrival date, Rafael told us that there are problems with the public water supply which should have been fixed next day. Water was only dripping at that point in time. Unfortunately, situation didn’t improve and even got worse during first 3 days so that we didn’t had any water on day 4 so that we had to flush toilets with the pool water and couldn’t use anything else in the Villa (dishes, cooking, shower, laundry, …). Rafael called the water supply multiple times without success. He finally changed the water supply from Public to a private water tank located at the Villa, but only after 4 days - he didn’t seem to know of that before. He told us water in the tank is enough for the entire summer. So we had water back Monday and were very happy until we were again totally out of water on Wednesday.
The most painful thing in between and afterwards was the communication with the host. The communication goes via a big agency and we had to wait for every and each reply for days. That was very painful, especially when we were totally out of water and asked for alternatives and compensation. We were almost booking something else ourselves since reaction from the agency was so slow. That was very disappointing, especially for the price we paid. In the end we had to negotiate for a compensation which was in the end ~27% of the total price which was not what we asked for.
We would definitely book the Villa again if they improve their water situation and especially the communication with the host. Situation as we had it was very disappointing and frustrating during our vacation. Never had such a bad experience before.