Get ready to be wowed!! Giannis and his staff are grade A from the time they meet you and help you get your bags to the room to meeting you at any time of day/night with any problem you might have! Will return again and again. If you do nothing else while you are there, do the hike from Oia to Fira (or the reverse if you want less challenging hike) and make sure to eat lunch that day at Mezzos in Imerovigli...we did the hike twice!!