The hospitality was great. Jackie was east to communicate with. She arranged our transfer, had someone to help with our bags, arranged a sunset cruise. It was great. The view from the room is amazing. Its a great location. I would let you know its a VERY small space. Santorini has become a HUGE tourist area. So prices are high for small places. It was perfect for our stay because we weren't in the room much and it had what we needed.