We were not given an address or meeting place prior to arriving in Santorini and had to have someone call the host to arrange it. They do provide a porter to go down the many steps who carries the luggage. It's only a 5 minute walk to the central area but it is a hike. I was most disappointed that the view was covered by construction. There just wasn't a wow factor for me without i! and the price was still steep. The place is a bit dated and doesn't feel entirely clean or spacious. Katherine was very helpful arranging a sunset cruise for us and talking through plans for the trip. The great thing is that it's a minute walk to the blue dome church.