In general it has very good hospitality. The staffs here respond to your request almost immediately and they provide good local tips. They were being super helpful by helping us to book our day tour and ferry. The facilities here are a bit old, but because of their outstanding services (which could be something that you need most when you are at foreign country), this is a great place to stay. Not to mention, just few steps away, they are this great caldera view nearby the church! *thumbs-up *