Our trip was cut short due to our ferry being cancelled, but Emmanouela was there to make sure we received transport once we finally arrived. She was there to greet us upon arrival and gave a tour of the premises. The hospitality was top knotch, we loved the bartenders and staff. The pool was amazing and we were walking distance to Paradise Beach and the day clubs, Tropicana being the closest. I wish we could have stayed longer, but we'll just have to return for another trip!