We arrived in Santorini at 5:00am so getting picked up was really helpful. We waited in the reception area till 10:00am to get checked in. For anyone else in similar situation, it is better to go to the pool area and sleep on the deck chairs.
While it is a twenty, twenty-five minute walk to Fira, it wasn't practical to walk in the summer heat. We often walked to the Karterados bus stop that was about twelve minutes away and took the bus to Fira or where ever we were heading out for the day.
Anna was very helpful. She explained where everything was and helped book the boat trip.
We had a great time.