Overall, it was a pleasant stay in this apartment and the air conditioning was great. The owners just seemed a bit unprepared for our stay even though I wrote them in advance about the number of people staying in the apartment. We are 3 and only 1 bed and 2 towels were prepared for us. We asked for additional bedsheets, pillows, and towels but they only provided it to us the next day - which means we were without proper towels or bedsheets for a night which wasn't so nice considering the price paid per night. There were also a few huge cockroaches in the bathroom. We also needed some help finding a local place to do an antigen test, but they weren't able to find one in time and we managed to do it ourselves. The recommendations they gave to us (tours and rental cars) were overpriced options compared to ones we found ourselves. In terms of having a place to stay in Santorini, this was nice and spacious. However, the reliability, preparation, and communication could be better considering how much we are paying.