Ritsa and her staff have been beyond great. they've helped us find some shops (because we managed to forget some stuff at home).
the rooms were cleaned daily, the breakfast was always a good way to start the day. it's very close to the beach and a general store, so that's a huge plus.
she has helped us with a shuttle from the airport when we landed and back to it when our stay ended.
wish we knew this before booking things ourselves, but Ritsa can also help you book different types of tours around the island(s).
the pool was a nice place to hang around after our check out, until the shuttle took us to the airport.
overall, it is an amazing place.