The location of the house was great, it is not on the caldera but it is so close to the restaurants, bars and grocery stores of downtown Thira, just a short walk.
The house was nice and clean, and had 2 nice bathrooms. The water pressure was great and we had warm water.
The pool on the roof was smaller than we anticipated and it is right on the edge of the roof over the side of the neighbors front patio, so you don't want to splash at all or displace water at all or it goes splashing on them. There is also no shade for the pool. So I would say the pool is really only an adults soaking pool. The pool is very clean and slightly warm.
A cleaning lady comes every day and she was very nice but it was confusing at times. She would come at different times every day, anytime between 9am and 2pm. There is a "Do not disturb button" which we put on one day because we were out late, but it is not recognized at all, the cleaner came in anyways and so my husband met her at the door so we could continue sleeping and gave her the garbages and dirty towels, which she seemed confused by, but that was ok for one day, but we did it again in our 7 night stay and her manager yelled at her over the phone while she was in our courtyard, then she handed the phone to my husband and he asked my husband for us to leave the inside of the house so she could clean. Our kids were still asleep, so we woke then up and just went on the roof while she cleaned. The next day, after that experience, we decided to get up early to eat breakfast somewhere, so we'd be out of the house when she came so she didn't get in trouble, but only beds were made and garbage taken, dirty towels were left and nothing was swept up or cleaned up, so it was just confusing why she had to get in that one day to clean the entire place but when we left, it wasn't. To be honest, we didn't need much, we would've been fine with just a garbage pickup and towel and sheet exchange. Maybe a schedule would help alleviate the confusion and to also let people know the "do not disturb" isn't really an option. We have teens who like to sleep late, especially when up pretty late, as Thira is vibrant at night, so the cleaning, although nice in theory, made us a little less relaxed.
The only other problem was the TV in the living room was having some major issues and was all green. I let Lila know at the beginning and she said she'd let the manager know. No one ever came but my husband figured it out eventually. The coaxial cable was taped together in the back and some frayed wires had come out so the connection was bad. He connected the wires back together and retaped it and it worked.
Lila was great at arranging transportation and offering suggestions. Overall it is a nice little house in a great location