Helen is an outstanding host. She is very accommodating and helped us arrange nearly all of our transportation on Santorini. Our quads were delivered to the hotel and she arranged for taxis to and from the hotel upon arrival and departure as well.
The hotel is surrounded by flowers and fruit plants and feels like an oasis with a small pool on the patio.
Location: the hotel is less than 5 minutes from the beach. You can hear the waves from your room. The airport is about 10 minutes away by car. The bus stop to get into town is about a 20 minute walk along the beach road. The hotel location is a bit remote if you are on foot, but about 10-15 minutes away from Fira by bus, taxi, quad, or scooter.
Tips: smell the flowers around the pool area at night (the smell only comes out at night). Get a quad or scooter to explore the island. That 20 minute walk to the bus is really no big deal once you get used to it.