Our stay was fabulous. The location overlooking the caldera was spectacular and we had somewhat expected that to be the case based on the pictures and reviews. What we didn't expect was the level of service by Julia and her entire team to be the highlight of the stay. Everything and anything we wanted or needed was provided quickly and with such a positive attitude. Everyone from our drivers on various transfers to the front office staff to the wait service, everyone was exceedingly helpful. The villa itself was wonderful with three levels, three rooms, two of which had en suites bathrooms, private pool (heated), downstairs gym for those so inclined and safe/secure with anything you need just a call away.