We had a wonderful stay here and wouldn't hesitate to return. The apartment is gorgeous and has an incredible balcony. The host was very quick to respond and helpful. We had a wine spillage on the bed and she was very understanding which was appreciated given it was an accident. Two things that caused us to knock a star off were the drains which were quite smelly (helped a bit by closing the grates and plugging sink) and the checkout experience. Checkout was 11am but the cleaner arrived at 10 while we were still in bed. She wanted to come in to check the spill which was fine, but she then brought her supplies in while we were there and started cleaning. I said that we had an hour and needed to get ready and she started a heated phone call in the bedroom but stayed. We had to rush and forgo a shower because it was awkward. We would have cleaned up better too but felt pressured to get out. Aside from that though it was a wonderful stay.