Maria was very helpful during our stay. Her response time was super fast and she was very polite. The room is located in the perfect area on the island to see everything. The rooftop has a Jacuzzi which is really nice to relaxing after a long day of walking. There are plenty of restaurants and shopping just downstairs and you never even have to leave the area. The city feels very safe and we enjoyed ourselves a lot. Maria helped arrange transportation from the airport in to the airport which we appreciated. The only thing that you should know is that you should not flush toilet paper down the toilet but there is a trashcan discreetly placed for toilet paper and it is changed daily. This is not just for Maria’s place but so much of Grace in general. I really can’t say enough about how easy Maria made the trip. She is fantastic! They will help you set up a boat excursion which I recommend. Also, there are stairs so keep this in mind if you have any issues walking. I highly recommend!