We stayed for our last niight in this nice place TO ALL APPAREANCES. The place is nice, in quiet village, you have to walk around 15 minutes to go to Fira and you can take the bus if don't want to walk. The appartment is really nice, there is everything for the kitchen, bedroom and bathroom, it's a high quality and cute room.
BUT ! But when we discovered the balcony we were so dissapointed, because there was work just below our balcony... So it really ruined the sea and swimmingpool view and it was noisy all our stay long.
The communication with the hotel was pretty bad, I sent a message to know when we could come to the hotel, I didn't ever have any answer and when we arrived we were waiting a bit for someone came to welcome us.
The full breakfast is really complete but we were expected another quality for a bed & breakfast top of the range. Juice, cake and fruit salad were not fresh. But it's a detail compared to the last point.
The worst was the customer relations. All night long the apartment just above was so noisy. They were speaking so loud, and it was like they moved house till 2AM, at some point it awoke us with a start several times and we couldn't sleep.. So, before leaving the morning after I informed the receptionnist about the situation, and the only answer she had was "You should have called us. Why didn't you do ?" but nothing else. She didn't even offer us a deal, that's the minimum when there is noise pollution in a hotel and especially in this kind of hotel..
So, we were so disppointed about this place which could be nice, but all of these reasons really ruined our stay. We were looking a long time for a nice place for our last night, it was the "little treat" of the trip, we booked this one much more expensive than our other locations and beyond our means, so we expected a lot of this last one and the result was much more under our expectations.