We spent 4 nights here. The bar/kitchen is run by a different company and their service was always amazing and they were so, so, so kind.
Being able to walk directly out to the beach and having access to rent the little cabanas was really nice for us. I know some people complained you have to pay - but there is a row of cheaper umbrellas/chairs available for free if you are a hotel guest. There is staff that you can order drinks and food from on the beach and that was wonderful.
I read reviews about the ants and disregarded them. But, I ended being a little put off by them. They aren’t everywhere or crawling all over - but I believe they came out of our bathroom drain. It is not as if they were infested - they were not crawling in your bed or in your belongings. You are on an island on the beach - it is not a perfect system.
We had no issues with staff. They were all extremely kind and helpful. We did laundry which was $20 for a big bag that they hire out - absolutely no issues with that. It was done quick and all folded nicely for us! The young woman that ran the front desk was extremely helpful (Katrina, I believe).
Honestly this is a great place to stay for a very reasonable price. The place next door is much more expensive and I don’t think it’s anything special. You are spending your time on the beach and being outdoors - not sitting in the hotel room. I would recommend staying here if you want a base to go explore but also be able to walk out to the beautiful beach!