Disaster. Do not book. My husband and I were in a different country and we book with Airbnb all the time. Due to weather conditions we were going to be at this ladies location late. She gave us the HARDEST time. The fairies we were going to take were canceled and she insisted that we get on one that is over 17 hours long because the 2 hour long was canceled. She has no empathy. You book her place and any unforeseen circumstance comes up she will not work with you at all.