Vivi and her son and another girl are all very friendly and helpful for the whole trip of us in Santorini. I contacted them several times everyday for some enquiries and they were always happy to solve our problems. There are some small problems when we arrived since the last guests just left but they tried their best to solve them a.s.a.p.. The house is clean and large and exactly the same as the pictures. The air conditioning works well and it's convenient to wash your clothes since it's much more warmer in Santorini than Liverpool. Vivi even brought some handmade bread for us.