From the beginning everything about this stay was difficult. You did not answer the phone upon our arrival and had us stranded for 30 minutes until your mother came to get us. We were abandon by the taxi on a random property hoping that we were on the right place. During our whole stay there was an extreme amounts of no communication on your end, which was the biggest problem the first couple days. Up until the second to last day of our stay we were without functional wifi, which was essential for us and listed on your stay details. You never communicated with lily no matter how much she messaged you. She is the one that booked the stay but you never responded to any of her messages and we have proof of that. The unit was dusty causing Lily to have severe allergies. The shower clogged. The fan in the first bed room was very noisy causing one of the guest to not be able to use it at night and sleep comfortably. We really had to find our own way back and forth from the unit because there was barely any advice about cabs and other transportation methods. There was no privacy on the front door of the bnb causing us to feel unsafe on the property at night. We were mostly unable to find anything else because of the wind storm keeping everyone on the island, otherwise we would’ve left the same day we told you we wanted to leave. We have been nothing but patient, understanding and polite with you despite all the challenges and uncomforts we experienced. The breaking point to this experience was today when you became rude and had an attitude to rush us off the property. Leaving us stranded AGAIN in town for several hours with our belongings. The most you ever communicated with us was when we threaten to leave your property on Tuesday and this morning when it was check out.