I was in Europe for 3 weeks between Italy and Greece staying in a different Airbnb almost every 3 nights and this was HANDS DOWN, my *worst* experience in an ABNB.
Yes, the views are absolutely spectacular but everything about the check in process was a complete nightmare!
As a super host myself, I go out of my way to ensure I am available to my visitors and they have everything they need and that check in (particularly after long days of travel), are effortless. This was certainly not that.
From the airport, my taxi driver called the number on the listing for me to ask for directions. It took 3 calls before anyone answered. We were driven to the post office in Oia and told to wait having no clue who we were looking for or where we were going. We waited 30 minutes in the beating hot sun for someone to get us. We called 3 times and kept getting told “i will send my colleague” and then they’d hang up. We waited a total of 45 minutes before someone came to get us.
We then had to walk 10 minutes to the office for check in only to be told we were at the wrong location and asked to wait. We waited another 15 minutes in the heat for some guy to come to take us to the “right” place—which resulted in another 15 minute walk to get to our actual Airbnb.
The space wasn’t deep cleaned because there were cobwebs over all the lights and the cave bathroom had a dead lizard on the floor. The beach lounger on the deck had no cover on it and the cushion itself was sort of damaged making it impossible to relax on.
Around 3:00 AM the neighbors above start making bread and rolling crap on the floors making sleep difficult.
The day of check out (11 AM) the maid came at 9:00. I asked her if she could please come back and she did so begrudgingly. At 10 AM, we’d returned from grabbing breakfast and the guy who helped with our luggage was at our ABNB—it felt like they were pushing us to leave before the check out time listed.