I’ve never left a bad review for a business until now.
There was a lack of communication from the start of this booking- we had asked her questions about checking in and transportation and she did not answer our questions. Day of check in she was still not communicating and now we were worried we were being ghosted. It was supposed to be an in person check in so we gave notice that we would be there soon, and she never responded. We drove to the address provided and ended up in the middle of nowhere. We had to call her to get the actual address. She was not there to check us in, she said she just left the room unlocked. While staying there we ran into a multitude of issues: the lights required the key to be in a slot to work, as with the heat- when we called she said this was on the information sheet which was nowhere to be found. Other issues included no housekeeping, dirty towels, mold on the ceiling, no instructions to check out, the wifi broke.