Customer service = 10/10
Location of hotel = 10/10
Cleanliness/facilities = 10/10
From the outset I was very happy with the service that Nikos provided; perfect written English with very clear instructions. On arrival Nikos greeted us at the ferry (board with name on etc) and drove us to the studios. Both the apartment and the shared pool area was spotless! Cleaners were very polite and friendly. I broke the hairdryer and smashed a plate whilst washing up (sorry Nikos!) but they were very quickly replaced. Nikos was very helpful with directions and recommendations. Supermarket 2 mins away, beach 5 mins away, town 10 mins away. Such a pleasant experience, would happily go back