Amazing location!! Right in the heart of Oía. I never met Marcos but Kelly was very helpful throughout the check-in process. They were able to hold our luggage until our room was ready. The space is very spacious and you do have to climb upstairs to the bed but you also have a futon/daybed downstairs. The AC upstairs did start making a weird noise but if the setting isn’t too cold it stops. I’m sure Marcos will take care of that soon. We had a transfer to and from the airport which was very convenient and they even helped us get an ATV rental. Wonderful experience!