The apartment has a very good location, juste a few minutes from the main square of Fira where you can find a food court with lots of restaurants and fastfoods. You also are in the heart of Fira and its famous caldeira. Manolis answered our questions quickly. However we were a little disappointed by the apartment itself. The private balcony was just a table in front of the front door. It was not so private since we were right in front of the neighbors' door and it had no shade so we couldn't stay long because of the heat and the sun. The apartment was well equipped however some essential accessories were missing such as a sponge or trash bag. Overall we spent a good time there but it could have been better.