The host was wonderfully helpful and even ordered breakfast delivery on our last day. They responded to messages quickly and clearly. Note that the wifi is incredibly slow - it wouldn't even load Spotify - though better than nothing. Wouldn't recommend if you are trying to work or do anything other than a simple search on wifi. That said, it's a really cool space and a unique experience! Do note that the jacuzzi isn't heated - not a problem for summer, but a consideration for winter.