Mike was in a hurry during check-in, and it was also the only few minutes we saw him during our stay.
Our room was in the basement with 7 beds (we were only two and in the booking was written: studio for 3 people). The room and the bath were clean, but the shower curtain was broken.
After the first night we were woken up in the morning, because we had to make room for a bigger group and change to another room in the basement (also 6 beds).
For that price we would expect a bit more comfort and a better communication.