Penelope is very friendly and the apartment is very nice. During our stay she gave us great advice and booked us reservations for dinner and a yachting tour of santorini. The only thing I can think of that wasn’t great was that the hot tub is not actually a hot tub, it is more of a pool. We were particularly excited to use the hot tub because of the cooler weather. We saw it advertised in the pictures for this apartment but in reality it didn’t really work