Elias did a wonderful job during the pick-up process by providing accurate instructions for how to get to fira via public transportation from the airport then by actually picking us up from the bus terminal himself. He also provided the room earlier than the check-in time since we arrived super early which we really appreciated since we needed to take a nap. He then provided good information and recommendations throughout our stay. He also drove us back to the bus terminal when we departed. The place was exactly as pictured and was very clean. The shower had a nice big shower head though the shower didn't have a door so we had to be careful to not splash water into the rest of the bathroom. The location was pretty central, and it was convenient to walk to various transportation stops as needed. If you're willing to spend big bucks, you can find locations in Oia with a caldera view; however, if you are looking for great value and a convenient location, Ersi villas is a great choice.