Avgerini communications were prompt and alway helpful. The listing is not a traditional Airbnb private residence , but rather a resort style apartment. As such there are staff there who are extremely friendly and helpful, there is also room service for food/drinks, and rooms are serviced daily. There is a lovely pool to enjoy with views to the sunrise, ie not the caldera side of the island for the sunsets. The apartment is located close the Thera, and we had a hire car to make getting around the island easy. The sofa bed in the kitchenette is very firm, and there are a couple of LED lights that permanently stay on that are a bit annoying. Ideally you want to have only 2 people in the apartment, but three is possible. Overall good value for money, sensation views and very good staff onsite.