Jackie was a gracious host and the cave house was unbelievable! Jackie was out of town but everything was taken care of! She got us a car to and from the port, had a person there waiting who carried our very heavy backpacks up and down the windy stairs and had fresh towels and linens for us alongside a clear information binder about our stay in Oia. The cave house is even cooler than what the pictures indicate. We were there in the hot month if July and the cave was SUPER humid! Make sure to turn on the dehumidifier! It makes a huge difference!! Also bring bug spray! Our stay was lovely and view is incredible!!!!