Before arriving Laskarina organized for us to be picked up from the ferry port --- this was the most reasonable taxi fare the entire trip!€30 for four people from Fira -Oai unless of course you want to take the bus. Also, one of the girls got sick on our trip and it was pretty last minute correspondence on my part asking about a Dr. in Santorini. Laskarina communicated quickly and with precise, solid information. We were greeted from our drop off point by her assistant who carried ALL of our bags to our cave house (trust me tip him) that was lovely and then once we were there we found a chilled bottle of wine and water!it was clean and nice linens,towels, comfortable mattresses and even fancy shampoo in the wonderful rain shower! Such a nice greeting! Later we met Anna who is lovely and sweet! She helped us with our internet connection right away. She also brought me more coffee pods bc I'm in need of copious amounts in the AM. I enjoyed sitting on the patio with an espresso in the mornings. :-) I was very impressed by the prompt response. there was a cell phone for us to communicate with our hosts. My room mates were very adamant about internet and reached out to John and Laskarina. From what I could see they are both professional and have everything organized to make your stay as comfortable as possible! I opted for a data plan, but I was still able to connect to internet perfectly. (4 gigs of data and coverage for €15.. Best money I spent) The promptness of service and Internet was so nice ..since our Airbnb in Mykonos was quite disappointing in its accuracy. Trust me! Stay with any of Laskarina's listings. It's easy access to downtown or to the waterfront. The best restaurant is directly across from your gate. Do yourself a favor and order the lamb casserole or the risotto!! It's all amazing!! :-) Talk to Theodore he is awesome! they even let us take dishes of dessert to our terrace! It was funny bc we kept going to Skala that is just up the stairs and we wished we had gone across the way sooner! So go! Say hello to Theodore from Jess and Stephanie! :-) best food! I couldn't have been happier with our location and the 100% accuracy of this listing! I already want to come back with my husband! Thank you! I will be coming back to Santorini!