The host was polite. He gave us a map of the area and made some recommendations. The host was able to assist us with getting a car rental to be able to see more of the island since we were limited on time. The villa was nice and had an amazing view. Unfortunately we were not able to use the jacuzzi due to the water being cold. We contacted Lakovos about this and he was responsive and made efforts to fix the problem but it was a water heater issue. He was very apologetic about the situation and wanted to make sure we left satisfied and I appreciate that. Would definitely recommend this place.