I rarely ever leave less than 5 stars and I hate doing it now. We just had so many things go wrong while we were there. His communication was great and we really appreciated that and understand things happen but this was day 7 of our travels and we really needed a washer/power and hot showers, which is why we booked this airbnb specifically. Our first evening while wanting to wash our clothes and shower/the power went it. It was due to a a bad heater but it delayed all of us being able to continue washing/showering or entering the home due to it being dark. Chris was extremely communicative but we did not have hot water for the first 24 hours of our stay. It was fixed by 2/3pm of the following day. We showered in the dark, in the cold water. It was all just really bad luck. The sink in the bathroom leaked all over the floor as well no matter what position we put the lever back to. I informed him of this and that we had used up all our towels lining the bathroom floor and that we all had to shower with the shower curtain open while using the lights from our cell phones. He did replace our towels immediately as well as we couldn't wash them either in a timely enough manner. He offered to extend our stay by an extra day for free but that just didn't work that late in our travel plans as things become non-refundable by that point. We would have preferred allowing us to check out as soon as the issues arose and find somewhere else with the refund while he fixed the issues. I'm so sorry all these things had to happen while we were there. The location was great and we felt very safe, and had it happened at the beginning of our travels, things might have been more easily managed.
I would suggest daily cleaning as well with regards to the hazardous waste. I know this is an Airbnb but with Greece's paper rules and with 4 people in a place, the trash bins for this were not really sanitary.
I want to restate that Chris had excellent communication and the location was wonderful with a beautiful patio.