Although our stay here was fine, I feel the photos are quite misleading. The cave hot tub featured in the first photo on this listing was not what we had in our suite (#109). We did have a jet tub but it did not look like a cave shown here and there was no light coming in from the ceiling as shown in the cover photo on this listing. Considering this "cave suite" is the title of the listing, you'd think that would be a very basic part of our room. It was not. Also, our bedroom did NOT look like what is shown in photos 2-4. Instead, it looked like the 22nd and 23rd photos that are at the very end of the pictures in this listing. When I asked questions about our room (what floor it is on etc) it was very difficult to get a response. I had to ask 3 or 4 times and waited months before anyone would acknowledge my questions about the room. Other questions were answered in a timely manner. The listing appears to show a suite on an upper floor but we had one on the ground floor. We did have a nice view of the ocean on the side that does not look onto the caldera. This hotel is fine but not as nice as we expected. I would not stay here again.