We were pleasantly surprised to find out that this accommodation was actually a family owned hotel. Barbara, the receptionist, was extremely helpful in giving us directions where to take the bus (bus stop a short 10 min walk from the hotel) and where to eat (she recommended two traditional but cheap restaurants nearby). She even went out of her way to drive us to Fira, the capital, since it was our first trip. She also arranged for a volanco/hot springs/sunset boat trip for us. The hotel itself was beautiful and clean. The mom provided a wonderful breakfast at a nominal cost and the pool was absolutely breathtaking. The rooms were very clean and even had air conditioning. On top of everything, Barbara even arranged for a taxi to pick us up from the hotel at 1:45am for our very early flight. I would wholeheartedly recommend this hotel to anyone. It was also a perk that they pick you up from the port or airport for free!