This place was a disappointment. When I first booked it I wasn't aware they'd charge me extra for my large family of 10. There was limited communication prior to our arrival about where to get key, etc. When I called about it I was admonished for calling too early in the day. The place was 'clean' when we arrived, but we quickly found ants in the kitchen, two of the four showers did not drain and were unusable, the air conditioner wasn't working. Since the A/C didnt work and there are no drapes/blinds in the main living area the house became very hot. The management company was called and we were told a part was missing. They didn't fix the drains, and they stopped replying to my inquiries. The kitchen had old appliance (dirty), dishes and utensils. There were plenty of dishes, glasses, etc. and they brought us towels.