The hosts are very genuine people interested in ensuring that you have a good experience while visiting Santorini. They even spent time out of their evening of their evening helping me print out my boarding passes.
The home is exactly as pictured. There is a sea view from the bedroom and the patio. The location is quiet and tranquil, which I actually preferred. But its important to note that this is not a walkable location and public transportation isn't a good option for this property. Having a car is essential (or scooter--for Americans, make sure you have a Class A International license if you want this option).
The bedding is superb--for my 2.5 weeks of travel, this was the most comfortable bed I slept in. My friend was on the guest bed and said the same.
They offer a laundry service which I don't recommend. It was done quickly, pressed, and the quality I have no complaints about; however, I was charged 30 Euros which I think was overpriced (I looked up later that you can take it to a same day laundry service in Thira, and it probably would have been about 12 Euros). Left a slightly bad taste in my mouth for an otherwise good experience.