For the most part, we had a wonderful stay. The apartment is clean, comfortable, and there perfect location in old town. Our contact Michalis was extremely responsive and helpful during our stay. He came by at a moment's notice to help us use the washing machine. He was more than willing to accommodate a late check-out and luggage storage at his friend's nearby tavern.
The only problems were *before* arrival. This is a rental apartment and the person listed on Airbnb is named Stefanakis. I don't think I ever had contact with Stefanakis. Someone named Kostas messaged me prior to arrival, but this person was very unresponsive to messages. On the day of our arrival, I still had not received any directions on how to find the apartment & I was not sure if someone would be there to meet us, despite multiple messages that I had sent to the host. We had a rental car but were not aware that cars are not allowed to drive into old town. So we drove around the old town in confusion for a while. Finally we realized we had to walk in so we parked our car and walked in with our luggage. It was hot and difficult to carry all of our luggage through the narrow cobblestone streets searching for the apartment. No one was answering my messages. There apartments did not all have numbers. So it was very confusing. Luckily we found the place on our own after wandering for a while and Michalis was there to meet us.
Aside from the stressful arrival process, everything else about our stay was great. Michalis told us that this property is new to Airbnb, so I'm sure they will improve upon this process. Thanks to Michalis for all his help & hospitality.