Zero care for the customers. I have requested a quiet room since I made the reservation but they did not care about it, not even when I claim the noise since from the first night. Extremely noisy from all the rooms next or below. Breakfast is a joke with orange juice half water in it. Distance to the city center is about 3 km and you cannot walk to it since there are no sidewalks. Full of ants in the room, the furniture is very outdated and in bad shape. There is a hole in the bathroom full of filthy weather which smells terrible and there is always risk to harm your legs in it. The blankets are dirty and smelly.
Overall a very bad experience I would never ever go there again and I will never ever use Airbnb which is also careless for the customers since I haven’t been refunded even though the system allowed me and informed me that I should receive money back for my early departure 3 days before schedule. So be very careful with the refunding at Airbnb, they lie shamelessly lie about it and afterwards keep giving political answers with no care for you as customer!