Our experience with Belle (the host of the small hotel we stayed at) was phenomenal. We had our fair share of things go wrong in Santorini from the airline not delivering our luggage for 2 days to having to cancel a wine tour and sunset cruise because the company I booked through booked us for the wrong week. Belle was there to have our backs, find us something new, book us transport, and ensure that no matter what we had a great visit to Santorini. The area of Oia is now so touristy and crowded that it was nice to stay between there and Fira and wake up to a beautiful and peaceful sunset view in the morning. We were much more needy guests than usual and we were treated like family. I cannot say enough positive things about Belle Etoile.