Everything was great about this stay. Sofia was incredibly responsive via message and was able to help us book anything we asked for. Daily cleaning service, which included our own laundry at no extra cost, made things very convenient. One thing to keep in mind, for those expecting an American-style hot tub on the roof: it does not get that hot in the off season. It was too cold to use during our November stay, so unfortunately we didn’t use the beautiful rooftop patio as much as we would have liked. I would expect it’s perfect in the warmer months. Would book again.