View is very good and it is a proper cave property for my two nights. But I felt the owners are managing things from remote place with pre-written communication scripts like a robot. Also, they need to describe tje steep walk down on their posting. I was asked repeatedly to hire porter service at extra charge. No wonder. Without porter service, one cannot manage luggage on that steep walk down. And then comes the shock; the porter made me carry a luggage! Hope they revisit their management processes and turn things around from customer's point of view.