The place was efficiently run by 2 sisters who seemed helpful and worked tirelessly. They were friendly and available when needed. Wifi was pretty unreliable by they tried to do something about it everytime we brought it up. The facilities were well maintained and our room was cleaned everyday. it's about 20 min walk to Fira and so quiet and peaceful. we had access to a mini fridge which was nice. The water seemed to have a funny smell but I don't think it has anything to do with the hotel itself. Overall a great stay