Rena was very communicative prior to arrival. We had a dog with us and she arranged transport for us which was more expensive as she said other drivers don’t accept dogs. However, I asked her to arrange a taxi to the airport and said I would not have the dog with me so could pay cheaper price but when the driver arrived it was the same one whom we had to pay extra with therefore I was paying extra for a private shuttle when not required.
The house is nice however appears a bit more outdated than the photos. She had asked us to close off one of the rooms and not use it as there were just two of us which was a bit frustrating as we were paying for the entire house. We were only able to use to jacuzzi once as it was closed for cleaning or would randomly be locked therefore we couldn’t access it. We were looking forward to using the bath tub as we had seen it in the photos however there was no plug therefore we couldn’t use it.
We were not informed that the host lives right next door, and there were always random people coming and going from the area in the jacuzzi and the front area of the house which was a bit uncomfortable. There were limited towels and when we had taken a blanket from the closet to use there was some sort of fluid crusted onto it and it smelt very bad.
House was in a very good location however attention to detail, cleanliness and better communication whilst we were staying would have improved the rating.