Nicoletta, Christina, and Alexandra were wonderful hosts. The property is exactly as it appears on the website and is in a perfect area-- close to restaurants, shopping, public transportation, activities, etc. Christina and Alexandra met us early and stored our luggage in their shed prior to check in. Our luggage was dropped off at the property before we arrived for check in at the specified time. Christina and Alexandra met us again at check in time, walked us to the complex, showed us around, and reviewed all instructions. There were postcards for us to bring home and a detailed list of recommended restaurants, stores, excursions, etc.
Nicoletta responded to all of my inquiries almost immediately, and the girls were available via WhatsApp as well.
The cleaning lady came each day while we were out, making our stay even more convenient and enjoyable.
Check out was simple, and Nicoletta arranged transportation for us to and from the airport. There was also staff to carry our luggage to/from the transportation area.
I would highly recommend these hosts and this property. I stayed there with two other friends, and we all agreed we would absolutely stay at Terra Cotta Cave House 2 again!