Thanks to the host, the car pick up at the Santorini airport was organised. On arrival, we were shocked to learn that hotel was running short of rooms and that we were to be accommodated in another hotel, nearby and that was supposed to be an upgrade. Without any other choice, we agreed. They got us dropped at the new place Perla Nera Suites, which was awesome. So far so good. We had a fantastic stay at this place, with its design of facilities to be really great. Receptionist was very helpful too. The room was spacious, well lit and very cozy. Bathroom too was awesome. In a way, we were very happy with this place. The place is just a 15 minute walk to Fira Square and bus station. The jacuzzi was a bonus ( though many places at Santorini offer this feature). What really spoiled our stay was a communication from the receptionist about a need to change our room on the last day. We didn't have any communication till the last minute and this change put us into lot of inconvenience. So, next time you book Gianna Suites, be very careful. Though we reasoned out to the receptionist and to original host, they didn't budge. Worse, our luggage, food and all personal belongings were shifted out to another room, during our absence. We reached out to AirBnB, but after an exchange of polite messages up and down, they couldn't help.