The place is sparking clean, and communication was amazing. Host helped arrange car services to/from the port and airport. As previous reviews noted, the road to the apartment is narrow, so know that a car would not fit through. (Personally, I found the narrow road super charming.) We had everything we needed in the apartment - shampoo, soap, towels, hair dryer. Location of the place was also good - it's about a five minute walk to Messaria and maybe a five minute drive to Fira (the main town). Since the apartment is in the middle of the island, it made for easy trips to both the north and south part of the island. Overall, I'd highly recommend this place!