Bottom line: The room is fine, but we did not believe we got our money’s worth from the rental.
The good: The room is very spacious, cleaned every day, and the hot tub (once it warms up) is nice and private. The staff is friendly and can provide great local recommendations. The location is within short walking distance of the city square and caldera views.
The bad: The hot tub was cold for the first day, and only heated up to barely above lukewarm by the end of our stay. We had a few flies buzzing around at all times. The room is very humid all the time, to the point where our clothes were noticeably damp each morning. It rained one night and there was a small amount of water on the ground by the window. The property is operated by a local hospitality company, and we did not receive the home made breakfast mentioned in some of the earlier reviews.