Very frustrating experience. We travelled a long way to stay at Thiera House and believed it would be a positive experience at $700 a night. We had 5 adults and 2 babies. Thiera house advertised AIR CONDITIONING but there is only a small unit in one room. It was so hot that often we all had to huddle into one bedroom. Sleeping in the other two rooms was very uncomfortable and difficult to sleep. One of the evenings one of us tried sleeping outside to feel the breeze and cool down. The most frustrating part of the trip was when I asked if there was anything the host could do, he told me to just deal with it. I explained I was going to report to Airbnb, and he laughed and told me good luck that he makes Airbnb a million dollars and year and they won’t care. I’m sure Airbnb does care. I feel I completely over paid and wished I had booked anyone of the other great options in Santorini.