Very poor English but one can get over that. The shower hose was broken when I arrived, I informed himof this and he arrived within 20 minutes, great service. He actually had the gall to ask me for €20 to replace this item; I used some colourful language to tell him that I wasn't going to pay a cent for it and that was the end of the matter. A more cowardly person may have given the money but not me! It wouldnt durprise me if he tried the same trick to the next customer.
Patrick