Anastasia was amazing and had great information for us! Everyone was warm and inviting and there were plenty of thoughtful touches. We stayed in the Lava Suite and it was perfect for our family of four. The pool was great for cooling off after a day of wandering the island. The location is quiet and removed from the more popular areas which is what we liked about it. It also requires you to have a vehicle but we were already renting a car so that was not a problem. Wonderful views. Overall it was fantastic! We would definitely recommend it!