The property is beautiful and very clean. Our initial check-in was not smooth. We had to wait for agent of the host at a nearby cafe. However, the wait was not long. Once the person arrived to let us into the property, he gave us a lot of good info about the area and the must see and dos. After this initial interaction, we did not see or hear from the host’s agent. The day before our last day, the handle of the front door came off. We called the agent to resolve the issue. It took time but the matter was addressed. We found out the handle was fixed the next morning when we left the property. The agent never called or texted to let us know that the issue was addressed. Communication needs to be improved.