The suite was very clean and everything was very organized. On our first night the hot water and wifi wasnt turned on but Catherine was really accomdating as she sent her assistant to fix it right away. She also provided us with a free laundry service for the inconvenience. Also when we entered there was maps, large water bottles and a bottle of wine. The only downfall was the water in the jacuzzi was not hot. Overall a great experience in Santorini, would come back here anyday and stay with Catherine.