Everything at this place was amazing. The check-in process was very helpful after we arrived at a hectic time in Fira. The cleaning lady was super nice and did a deep clean every day of our stay. The breakfast came at any time we requested and it was on time every morning. Cristos is super responsive and friendly, always willing to help with anything during the stay. We had about 60 other people staying around Fira and our place was by far the best for a 2 bedroom, even when others paid more at different locations. It's impeccably decorated and actually offers a nice escape from the craziness of the cruise ship crowd with some quiet while also being in the best location possible. Just in front of the outdoor area is a rooftop from a nearby restaurant -- we enjoyed the people watching combined with the nice views. Highly recommend this spot!