Forget service in "serviced apartment". This is all business and didn't feel "warm" (per the description) whatsoever. Room was basic, bed comfortable however towels were closer to rags and wifi highly unstable. We couldn't get online 50% of the time and streaming websites were blocked. Even though we were there during low season, we didn't expect the pool area to look like a semi war zone. Finally, all quoted prices provided by the hotel were above what we found on our own. I do not recommend staying there, worse experience we've had in Greece unfortunately. The rest of Santorini was great.