+++: The location is very central in the center of Fira, 5 minutes by foot to the main bus station and to the beautiful cliff promenade of Fira. The big balcony was very nice (going south so it is sunny the whole day), it was really pleasant to have breakfast there each morning. The check-in and check-out went without problems, Andreas gave us many tips and organized a taxi for us to the airport. The information on the website is very reliable, everything is as expected.
---: the living area inside is not so cosy and very big with high ceilings, so that we'd rather hang up in the bedroom when we were in the appartment (we were there in March so it was not so warm in the evening). But I guess this is in summer irrelevant. The style and furniture are quite basic, for the price I think we could have had something more "upscale".