The place was clean and Dmitri was very nice, but the host was very stubborn. My husband and I were not able to make it the first night of our reservation because all the boats got cancelled due to bad weather. I let the host know a few hours before the check in that all boats got cancelled and she already knew that. Later, I asked her for a partial refund and she declined without any explanation. I think partial refund was a reasonable request as we did not use the unit and the host did not need to have cleaning done. Be careful as boats get cancelled regularly and some hosts are more flexible with cancellations.