Panos was wonderfully helpful, we got in late from the airport and he made sure there was a taxi waiting for us, and a porter to carry our bags and navigate the maze of narrow streets. There was one small issue with the plumbing that he took care of immediately, without any inconvenience to our plans. He also gave lots of suggestions on what to see (difficult since we were there in the off season) and helped with navigation every step of the way. A great place to stay!