Ian was the perfect host for our first trip to Greece. Prior to our trip, he reached out to arrange a taxi to pick us up at the airport to drive us to the Cave. This was SUPER helpful, as the location would probably had been difficult to find on our own. Upon arrival to the Cave, he greeted us to help us with our luggage and let us in.
He spent a generous amount of time telling us the history of the cave house, where everything was located, and even took us on a tour of the center of town which is about a 10 minute walk from the Cave. He gave us suggestions on where to eat, took us to the bus station so we could take a photo of the schedule, and even showed us where the closest grocery store was so we could pick up breakfast items. We also appreciated his honesty and expert knowledge around where to eat, and what places to avoid, as it definitely easy to fall into tourist traps in Fira.
He also provided a booklet that had several suggestions on day trips, local cuisine, nearby restaurants, etc. Having laundry in the unit was also very helpful, as we were traveling to Italy next and probably would have ran out of clean clothes!
One thing to note is that Santorini has an odd sewage system, so you can not flush toilet paper in a lot of homes and restaurants (gross). Ian built the house himself and made sure that this would not be a problem so despite what you may hear, you CAN flush toilet paper in the cave house - thank god.
I give Ian 5/5 stars and HIGHLY recommend staying at the Cave house. Hopefully we will be back!