We stayed at the suite for 4 days in July with our 2 children. Everything went perfect: starting from the communication before our arrival (excellent arrangement with a car at the airport without having to queue and at a raisonable price) and the checkin (penelope took the time to explain us all the hotspots of the island with tailor-made suggestions considering we have two young children), trough all the stay and until the departure. Every single need have been managed rapidly and effectively. We would definitely recommend this place, especially for small families looking for a calm spot yet excellently located.