We had a good stay at this hotel. They were very helpful to set up a transfer and car rental. The breakfast that was included every morning was great.
When we arrived, there were a few problems with the room (burnt out light bulbs and plugged sink), but they were very quick to fix them. This was much appreciated.
The walk to Fira was about 10-15 minutes with some hilly sections.
There are no safety deposit boxes available in the rooms, contrary to what is posted. It is difficult to predict what your room is going to look like by the pictures posted in the listing.