This has been our worst AirBNB experience EVER.
The Host did not communicate well - we had to report him to AirBNB to get a answer out of him. We received a reply 2 days before confirming everything. We had been messaging him for a month.
On arrival the Geyser didn't work. We were promised this would resolved on the same day we arrived. This promise was not kept and in fact we had to wait till late in the evening (wasting our holiday time). We have WhatsApp proof of this all.
My sister unexpectedly decided to join our holiday. Had Haris been more communicative when we had been trying to contact him a month before we could've notified him of this. We understand this should have been cleared up but in light of his lack of response and the MAJOR irritation with the geyser you would think he would be reasonable but NO he charged us for the 5th person (who slept on a couch). This is a very inhospitable attitude especially in when you should be more understanding of your guests frustrations of travelling for 48 hours and then not being able to shower and having to wait around. This is certainly not good service and a clear disregard for making his customers feel at home or being fair.
On top of this we didn't have enough bowls and plates for all 5 people. The sheets didn't fit the main bed.
It was a VERY POOR experience for alot of money.