We visited Ioanna’s place in July 2021. When we first entered the house, we were impressed. The house was nicely decorated and the view was amazing.
However, we soon noticed that the house hadn’t been cleaned properly… there were stains and human hair in the bed sheets. The floor was dirty - there were hair everywhere. We even found a dirty towel hanging in the bathroom… Particularly in the times of the Covid pandemic it is highly disturbing and risky for our health to find a place like this. We reached out to Ioanna who immediately came by to bring us clean towels and bed sheets. She reassured us that she would clean the house the following morning. We woke up next day only to receive a message from Ioanna that the cleaner works until 1 pm and that she can’t clean the house on the day. She mentioned that she’ll have to clean it the next day and that we will have to wake up early for her to do so. We found this quite rude and unacceptable. Needless to say that we spent the first days of our holidays quite annoyed and trying to resolve the issue. We had to ask for our room to be cleaned immediately. We never received a reply. It turned out that someone got into the house while we were away and did some cleaning, but the host never informed us. We found the whole experience quite poor (considering how much we were charged for this) and that the issue was not appropriately handled, affecting our holidays in a very negative way.