TERRIBLE. I have never written a bad review on Airbnb but this experience has been the most frustrating booking that I have made through this platform. I traveled to Mykonos for a few days for my birthday and was astonished by how disrespectful the host and his colleague were towards inaccurate photo and description of the room and space. After being unsatisfied with the property which is farther away than anticipated from town center, I was told AFTER booking that separate fees apply for later check in despite the fact that the ONLY ferries to Mykonos are extremely early in the morning or after 5pm. This makes it IMPOSSIBLE to avoid check in before the designated times because the ferry takes over 5 hours to go from Athens to Mykonos. After being directed to the wrong address through the app posted by the host, I was met with constant blame when expressing the issues that I had faced with the location. Upon our arrival to the airbnb I was devastated to see that the photos and description of seafront view and poolside room was not a proper representation of what I received. Expressing to the host that the listing was not accurate I was told that I was wrong and that I should just accept the space as it is and not look into the matter further. I do want to acknowledge as well that since my complaint and reaching out to airbnb the photos and description have been changed on the airbnb app for this listing. I guess my statements of the photos of the room and view upset the host because he began to raise his voice to his college on the phone and curse in Greek not knowing that I am half Greek and understood exactly what he was saying. When he found out that I knew he was insulting us he threatened to call his lawyer and began to gaslight me into thinking that the issue was on my end. After showing exactly what was inaccurate on the listing the defensive attitude changed into him telling me that I am right and that if needed would be allowed a full refund with the night accommodated for the extreme inconvenience. Like the flip of a switch his extreme hostility turned into pleas of him telling us “why don’t you stay”. and asked not to go through the airbnb platform to report the listing because of the heavy penalties issued to the host through the airbnb platform. When I say I did not even feel comfortable staying that one night at the property that is an understatement but at this point I had no choice due the fact that this whole ordeal consumed hours of our time and it was well after midnight making it impossible to find another place to stay for the night. In the morning the host came to issue a full CASH refund instead of going through the app. Despite saying I would receive a 100% FULL REFUND I was still charged late check in and service fees which totaled over €75. At this point I just accepted the fee, booked another airbnb in the heart of the center (which was cheaper, closer to little Venice, and more comfy bed). And went about my day. you can get a literally IDENTICAL ROOM in the town center with access to busses that take you to practically every beach on the island for less than €2. This host ruined my birthday and begged me not to write a negative review but I cannot stay silent due to the fact that I do not want anyone else to have to go through an experience like this.