When we arrived in San Diego they arranged a pick up at the port with a driver (John i believe) he was super nice and so helpful. He took us to the grocery store and waited for us and was at our disposal for rides. The room itself was INCREDIBLE. So beautiful. Anna showed us everything about the room and the fridge was stalked with fresh eggs, wine, bread, fruit and water. We wanted to get food delivered and she called it in and they came right to the door. Everything was more than perfect. I’ve never had a better experience.