Our host was not present. She has a chamber maid and a porter there to greet us. Chamber maid was very sweet and did her best but didn't help like a host would by explaining how to navigate the area and advising on best places to go.
The location is unbelievable, the outdoor patio breath taking, the inside was very cute and met all of our needs. A bit tight but that's the price you pay for the style and location. Host provided lots of great coffee choices, toasts with jam, wine and water. Kitchen was great for fixing or own breakfast. Be prepared for significant walking/descending to reach the place. I had a nine year old with me... The paths are a bit dangerous, if you have active youngsters, this might not be the best choice for you. Also bedroom #2 is down some steep stairs... Very charming but also scary with kids.
All in all, I would stay there again because the place was so cute, met our needs and location is gorgeous.