Well the place is no doubt beautiful like everyone says and the location was great. Nicolette was very responsive. The only issue our party of 4 were disappointed with was the number of fruit flies that were in the upper room when we arrived. Nicolette and her staff did react immediately by spraying out the room. However, it made that extra room and bath we counted unusable for 24 hours until the smell of the bug spray somewhat dissipated which it eventually did to the point we could use the upper room. The privacy between my wife and the couple we traveled with was somewhat hindered during that time, but we were able to make the best of what portion of the quarters we had. That said, all 4 of us thought that this was by far the best place we stayed at during the entire ( (3) weeks of our Italy/Greece vacation and would recommend it very much to anyone thinking of booking this place!