Lila was very communicative and accommodating. She offers to arrange pickup from the port. The home is lovely with a wonderful patio and great view of the sea. It's very minimalistic which is fine if you don't plan on spending too much time there. There is not potable water for drinking or cooking, but she provided two large bottles of water to start out that were chilled in the fridge. The only thing I would say is that there is only one small trash bin in the bathroom and one very small trash bin under the sink with no other garage bags. I was able to package all of our trash, and bag it up for the cleaners, but if there was any more I wouldn't have been able to fit it. We had a your the morning we checked out and Lila allowed us to store our luggage on property until we returned before heading to the ferry which was very nice.