The #1 positives about this Airbnb is the views, privacy and the jacuzzi. The view is breathtaking and the jacuzzi was highly utilized. It was the last leg of my vacation and the most expensive place I stayed in after 4 other hotels / Airbnbs but the lowest score on communication / service. My standards were high due to the price I paid. I did stay at a 5 star hotel in Fira before Oia and it was great, no complaints. I arrived 15 minutes before check in and had to wait 30 minutes after check in because the room was not ready, 45 minutes total. I sat at the Lioyerma Pool with all my luggage. A 9am breakfast was advertised and it did not come until 9:30am. After I notified the host, he shared that he could adjust the time to come closer to 9am but breakfast is expected from 9-9:30am. The 2nd day, breakfast came at 9:40am. It is a very nice and light breakfast. Host stopped by unannounced to say hello but I was not at the room. A utility closet is right next to your room entrance for the person cleaning the room. She will prepare breakfast for 2 other Airbnbs there everyday. She is a very kind, sweet woman. The walk to the room was an adventure. It is about 130 steps from the main walk way. After traveling for 3 weeks and this being our last stop, we made it a point to have one trip from and to the room a day. Stock up on drinks / supplies before you head down. If you have any health issues or are overweight, I would not recommend this Airbnb. On the last night, I was scheduled for a 2:50am pickup to the airport at the Lioyerma Pool (which is about a 10 minute walk from your room). Host confirmed a porter would be at the room at 2:40am, I waited for 10 minutes for the person to show up and began walking up with my luggage and my partner’s luggage which was not light and a big hassle. After 3-4 minutes of walking, the porter showed up at 2:54am and helped us up. Lastly, take slippers if you decide to book, cement floors can be slippery! All in all, small timing issues that can be fixed. For us, the long walk to the room was worth it to have the best view of the sunsets.