I travel extensively for work and pleasure, and have never had such a negative and unusual experience with a host (Kristina) before. I reserved the entire Mandraki “paradise” House (M House) for 2 guests - me and my brother. There were a total of 3 beds (king upstairs; 2 twins downstairs). My brother arrived first and I checked in shortly after, we both met and introduced ourselves to Kristina- she knew we were brother and sister. When we went to go to bed, my brother (sleeping on twin downstairs) noticed there was no bedding, so i messaged Kristina, thinking the bedding was in a cabinet somewhere. Kristina sent me several angry message back, “why didn’t you tell me he was staying!! You didn’t tell me! You will pay me 60 euro!” Umm, hello, we arrived together. I booked for 2. We informed Kristina we were brother and sister. How can I make it any more clear?! She was assuming we would sleep in the same bed?! Kristina continued to send me scathing and unprofessional messages until late in the night— telling me this was all my fault for not informing her that my brother was staying. We couldn’t figure out why she was so heated over a simple misunderstanding that we were not upset in any way about? Kristina showed up unannounced bright and early the next morning, banging on the door and yelling my name. I was so nervous and startled by this; I could tell she was still seething, but I went outside to talk to her. She continued to scream, “why you no tell me!!” I tried to calm her down by accepting responsibility for the misunderstanding and apologizing for not making it more clear that my brother was staying. I even gave her a hug just to keep the peace and make her go away. My brother went down and paid her an extra 60 euro and the 2 beds downstairs were then made and she unlocked the downstairs bathroom for us to use.
The next night, the bed upstairs had no bedding... so again, terrified, I messaged Kristina hoping she would just drop off some bedding at the door and leave. I didn’t want her to come in. She came over and insisted on coming upstairs to the bedroom to look for the bedding.. and suggested we had taken it. I assure you, we had no interest in taking any bedding with us. At this point, I was tired of dealing with Kristina and it was ruining my holiday, so my brother took over communications from that point. We plan on returning to kastellorizo again and would not stay at Kristina’s rental or do business with her. I would like to point out that Antonis and the son were lovely and I would give them a 5/5 stars. Antonis even helped us with our boat anchor which we really appreciated. I wish I could have rated them higher; I do not like to give negative reviews. However, Kristina’s heated responses and temper were so upsetting that I have to give a low review here. She made me feel uncomfortable staying at her place and I couldn’t wait to leave.
I will also note that the two twin beds downstairs are not safe for anyone to sleep on. Kids or older folks can really injure themselves and they should be fixed or replaced. The wood slats which support the mattress are not glued or nailed down but are loosely floating— and are too short for the bed frame. So if you move in the middle of the night, your mattress falls through the bed frame to the floor below. It’s terrifying and makes a loud bang; it happened each night to my brother. He’d have to get up in the middle of the night and put the bed slats back on the frame. We didn’t notify Kristina of the bed situation because we didn’t want to deal with her— she would have blamed us anyhow. My best advice if you’re planning a visit— stay at Hotel Kastellorizo and don’t take the chance with Kristina. The rooms at hotel kastellorizo and owners are lovely and it includes breakfast. The hotel location is also central where M House is long walk uphill into town— it’s especially long and grueling in the heat and very dark at night.