Maria was wonderful! Very communicative and helpful. She sent someone to help with our luggage (definitely needed!) and another Maria who helped explain everything around the island. The place was exactly as described, and the location is perfect. As others have mentioned, I would not recommend this for people with mobility issues - definitely a lot of stairs up and down (this is not a complaint). The daily cleaning service is a great bonus, and breakfast is provided which is so thoughtful. I would highly recommend this "traditional" cave house!