Hello. As recent customers of this residence we are rather upset about the following:
- in the description we were told we would have complimentary breakfast for our three night stay. When we asked the hosts about it they said we have to pay 14 euro extra each for breakfast
- the Hosts were very argumentative and not kind and didn’t help compromise on their write up mistake
- we arrived at 3:40 on our date of arrival and our room was not ready for us. We were asked to sit down and wait for the cleaner to be done cleaning the floors for our room. During our wait we were not even offered a glass of water or drink even though we’d arrived 40 minutes after check in.
- our air conditioning unit was not working properly. We had it set to 16 degrees Celsius and we were still very hot and sweating when we were in the room. Also the cleaner turned our unit off while we were out and we came back to a very hot room. When we are paying $500 a night we expect a room with air conditioning that is working at all times
Our room said it had two double beds and two single but we only had one one double bed and one single. When we asked the receptionist about it he said that the pictures only show one double bed and one single and that there was a mistake with the write up, which I will attach to this message and our review. If we are basing the accommodations on pictures I would like to point out that no where on the property did we see hammocks which are included in the pictures of the advertisement.
We also assumed there would be actual beach access which there is not unless we pay 25 euro so close to $30+ a day for a beach bed ONTOP of the $500 we paid for the room.
Do not stay here. Spend a little extra to get an accommodation with actual beach access and that follows the description of their air BNB advertising.