Pros
- Location is fantastic; 10 minutes by car into town and approx 20 minutes to all the amenities on the southern coast (beach clubs etc).
- Great views with sunset.
- Outdoor living space is huge and well designed.
- Great air conditioning.
- Pools were kept very clean.
- The host was very responsive.
Cons
- Apple TV not present (has been removed from listing since flagged with host).
- Cleaning standard very poor and generally a scruffy standard inside the property (limescale and mould in the showers, dead bugs squashed on the wall, poor water flow in shower due to mineral build up etc).
- Cupboard door concealing dishwasher was broken which was blamed on the previous guests (we felt this was unpleasant to disclose to new guests).
- Wifi is shockingly bad. Almost non-existent in bedrooms and extremely weak in outdoor and communal interior areas. Do not recommend if you plan to do any work.
- Safety deposit box only available in the guest house. If you plan to rent only the main house, either you will have to rent the empty guest house or negotiate access with host. This was not stated in the listing at the time of booking.
- Whilst responsive, our group was disappointed with the approach of the host when raising issues. We felt that for elements absent and the host knew in advance, the host was blasé when they were flagged and it required a good deal of pushback to be granted access/provided what was originally advertised. This demanded a lot of admin as the lead guest to ensure that the advertised services were provided, despite having a dedicated concierge. Overall, the view of the host is that her guests are the "eyes and ears" for feedback, which despite a concierge and dedicated cleaning team, is quite unprofessional and certainly diminishes the "vacation" mode.
- Regarding amenities, there was a sense of cost cutting; from minimal towels (1 bath towel per person per stay) to the tiny, no brand toiletries which all appeared to be the same liquid soap from body wash to shampoo and were never replenished. This really detracts any sense of "luxury" from the stay.