We did not get to meet John in person. He scheduled an airport pick up for us (we appreciated the thought, but had a rental car lined up). Unfortunately, there was a mix up with his housekeeper meeting us after the transfer and our check-in took well over an hour. The housekeeper was very rude. Once settled in we found the bathroom to be dirty - toilet needed cleaned, and floor needed to be swept. There was only 1 working light in the bathroom, John stated the other one was in process of being fixed. This made it difficult to see the sink area.

The location of the house was absolutely amazing on the far bottom left of the caldera with a private patio. It was perfect for viewing the sunset. This was worth dealing with everything else.