Rena did her best to accomodate us and made us feel warm and like we staying with an auntie! When we had to wait for our room to be cleaned, she was generous to let us wait in her other unit and give us coffee and cake, and she helped us with an issue with the airline ... She is a very honorable woman that has an amazing set of cavehouses to rent in the nicest part of Santorini. Note that she also provides a lot of amenities! (Esperessomaker, toiletries, kayak, etc)