Ioanna was fantastic! She was able to arrange our transportation from the airport and again to the ferry terminal. We also had help carrying our luggage up and down the stairs which was not expected, but definitely appreciated. She also helped us arrange transportation for another tour we had. She was very quick to respond. I would absolutely recommend this place. It was adorable, and had absolutely gorgeous views. The balcony was also nice to sit on during sunset and at night looking up at the stars. I would definitely come back.