Overall it was a good experience and the villa is truly beautiful. However, there was some small flubs which, if they were fixed, would go from good to great. We had a good time and my whole group was happy with the villa for the most part. Would generally recommend.
Positives
- Beautiful space with nice furniture, looks new and well taken care of
- Quick communication with responses within minutes usually which I really appreciated.
- Allowed early checkin and late checkout which was obviously very gracious and appreciated
- Pool area is beautiful; lots of nice outdoor space
Negatives
- Kitchen hadn’t been fully cleaned when we arrived so there was rubbish to be taken out.
- Lack of towels (ultimately some more were dropped off after pushing on this), ran out of toilet paper
- No AC. This wasn’t a misrepresentation, but just putting it out there that it gets very hot and there are only ceiling fans in the rooms.
- We had a private chef come one night and were told by her that there was supposed to be a cleaner coming that night which never materialized. Honestly not sure who was at fault here as I wasn’t involved in the cleaner conversation, but it wasn’t ideal to have a ton of dirty dishes around.
- We agreed to a price then there was some kind of confusion in which I was asked to pay money on the spot. It was resolved and I don’t think it came from a nefarious place, but it’s not fun to deal with multiple emails about how you apparently owe money despite having paid in full via Airbnb.