Starting with check in, there was issues with the check-in process. I did not realise that the contact on Airbnb that you speak with is not Zena.
As we arrived at night, it was difficult to find the correct property as it is on an unlit dirt road. The property did not have a sign right outside like in the pictures, only at the start of the dirt road.
We had difficulty with communication with Zena, which is no problem, however as it is not Zena that you speak with on Airbnb, it makes the whole process a lot more confusing. We were convinced that we had turned up at a neighbours house due to the communication issue, left and then returned. If the Airbnb contact was at the property to meet you, the process would have been much easier.
When we arrived we noticed insects in the in the room and bathroom. This made us very uncomfortable. We couldn’t fully relax and didn’t want to leave our suitcases unzipped.
The kitchen was not functional. Pots, pans and graters were dirty and other utilensils were rusty. There was also no oven as stated in the description so it isn’t practical to prepare food here.
The bathroom was where we drew the line and decided that one night was enough. First I fell into a drain with broken slats that was concealed with a bath mat. Then, whilst in the shower a sewage smell emerged and the drain rose with water flooding the entire bathroom. This is when I called Airbnb and asked to leave.
These were our main issues and if you are going to stay I would recommend reading the previous reviews as nothing has been done about other issues.
We were really looking forward to our stay here as the place looked so magical from photos but unfortunately this wasn’t for us