The staff was amazing and accommodated all our request. They went above and beyond to make sure we had everything we needed. The location was great if you want to be close to the center but away from tourist. It is a 10 min walk to the center of thira. We highly recommend renting a quad bike you can explore the island in a few days! The room accommodations were good just wish the bed was a bit softer (personal preference). Overall our stay was amazing!