The receptionists were always very friendly and so accommodating! We had a mix up in the booking and they fixed it right away. The only complaints I have are that the pool was not full (it was mid April) and that was one of the reasons I booked the place, so it would’ve been nice to know that it wasn’t available. Also there was a bit of mold on the ceiling and ants on the sink and on the bed at one point. And the electricity went off for some time so that was a bit annoying. But the location is nice and the lobby area is nice too.