Our arrival went smoothly however our experience was not fantastic. We specifically booked this place as a ''special luxury" , a Christmas gift to ourselves so to speak. We communicated with the host prior to booking to ensure that the SPA was in working order and hot and toasty for winter. She ensured us it was. When we arrived the spa was cold. We notified the woman who checked us in as well as the host. It was a long drawn out process of back and forth communication that unfortunately ended with the spa never working! The host did offer some financial compensation for the first two days without a spa, but they were very reluctant to do so for the second two (we stayed 4 nights). In the end, we did receive some financial compensation for all 4 nights but it was ultimately an unpleasant experience during which we had to spend much time writing back and forth and never did get our 'luxury experience'. Throughout this situation, while there was communication, I would not say that it was quick and efficient. Also, there were a number of small details that while don't seem big individually, paired with the hot tub, add-up to make the experience sub-par for sure. For example, upon check-in, there was 1 bathrobe provided...there were 3 of us registered to stay. I mean if you're going to offer bathrobes, offer one per guest. There were no dish towels to dry dishes. And there was certainly not enough coffee for 2 people. Again, if you are offering these things, to me it is important that they be properly stocked. We asked for more coffee upon check-in and it came on the third day and we had gone out to buy some already that morning. The VIEW. The view is excellent, but the photos on the advertisement are deceiving because they have obviously been photoshopped. There are a number of electrical wires and a major pole obstructing part of the view. Again, it is nice...but not outstanding and the pictures in the ad are not 100% truthful. Finally, this airbnb is far from being horrible, but I would certainly not call it "luxurious'' and for us, it was quite disappointing especially considering it was a special gift to ourselves for Christmas.