Vivi was there to meet and greet me upon my arrival in Santorini. She is a very friendly and gracious hostess. She arranged transfers for me and my friend to and from the island, which was very helpful. She provided a map and bus schedule for the island which was very helpful as well. The location was great very close to all the hustle and bustle of Fira, just a short walk. The Apartment was clean and looked exactly like the pictures. Very pretty!