AMAZING AMAZING AMAZING! They helped us arrange transportation to and from the place and met us at the taxi both times to move our luggage for us. Mary walked us right to the place and gave us a lot of local tips for our stay. She gave us her personal phone number and answered our questions right away. They helped us schedule 3 different excursions. The place alone is INCREDIBLE inside! Pictures do not do it justice at all. Everything is fully stocked in the kitchen, and there is even a washer and dryer you can use. It is right off of the main walking path in Oia but it is in a private gated area. You walk out of the front door and you are face to face with the famous 3 blue domes. I would recommend this to anyone I know because it was worth every dollar.