Days before checking in I had received a message to help figure out logistics for the day of, when I responded I never got a response. The day off I kept reaching out and eventually when I got a response I still showed up looking for the place lost trying to go by the address which wasn’t where it was located. An hour later someone shows up even though I kept getting told 15 minutes every time. Upon arriving it clearly a cute place and a great location. Took me a full day to figure out that the wifi and password was inaccurate in the direction at the room. I had to contact them again for that and wait. When I checked out I was under the impression I had left something in the room and I was calling them multiple times to get in touch with someone but nobody still hasn’t gotten back to me. It’s a shame this was my first bad experience through Airbnb and it was all just very bad communication and customer service.