The photos of this bnb look better than what you can expect. My husband and I ran into a cockroach problem on our first night. We expressed our concern and our host seemed to disappear. She had been completely responsive before the issue but then vanished. We made arrangements to stay at a hotel nearby that featured a balcony view of the caldera and a larger room to boot. This place is just not worth the money when comparing places around and the roaches were a major issues. We did not have any in our hotel which raised questions for us. The host ended up responding days later saying she would refund us but two weeks later, we still haven’t gotten anything!!