John was such a gracious host. I did not get to meet him but he was very available through text and phone call before and during the stay. We dealt mostly with the housekeeper who is such a pleasure. He carried all of our bags up and down the stairs. He was also always hanging around Oia during our stay and making sure we were okay. He even helped us arrange transportation to Fira after sunset one evening which is nearby impossible sometimes! The apartment is beautiful with an amazing view of the caldera. Loved everything about the apartment! The only thing was that it was quite a trek up and down those stairs, but we knew that going in. It's convenient nonetheless. I highly recommend!!!