This place is absolutely incredible. I would book this tiny apartment again as it was truly a home away from home.
Katerina and Vasilis have put a significant amount of care and effort (in upgrades, renovations, and comfort) toward this listing.
Everything down to the tiniest detail - complementary water, bathroom amenities, candles, all kitchen utensils you may require, the decor, tips for best food and places to visit, etc. As well, the private balcony with views of the harbour were unbelievable.
On the negative:
My partner and I planned an island hopping vacation with both ferries and accommodation secured under flexible cancellation policies. This was our first AirBnB experience and we looked forward to an escape from routine hotel stays.
Unfortunately, a ferry strike forced us to change our 3 nights in Paros down to 2 to guarantee timely return to Athens for our flight home.
Providing 4 days notice, I requested a refund for only our last night (meeting the minimum 2 night stay at this property). I was offered a 25% refund. I was then paying out of pocket for this place in Paros that I would not be staying in, as well as an additional price tag for an unplanned extra night in Athens.
I reviewed my AirBnB listing to confirm cancellation policy and realized this booking came with a Flexible arrangement which meant I was entitled to a full refund with 24-48 hrs notice. I adjusted the dates through the app, and it was accepted in a timely manner, receiving a full refund.
I understand that the ferry strike is out of everyone’s control, however, the initial refusal of a reasonable refund, and time spent researching my rights as an AirBnB renter was unneeded stress on what was supposed to be a relaxing vacation. The hosts lack of knowledge in regards to their own cancellation policy is the reason I have downgraded my rating to a 4-star.
Hope that helps future bookers, and I have certainly learned a lot for my future AirBnB bookings.