We really enjoyed our stay at Birds Villa and would recommend it. Great value for money in Santorini. The car is basic, but worked and had aircon! We enjoyed using it driving around. Cannot fault the service from Roussetos - the communication and flexibility was fantastic. Responded quickly to any questions/issues and made everything feel effortless when dealing with them. We travelled with an 18 month old and had a late flight returning home - they allowed us to stay in our room until 7.30pm for no charge to make it more convenient which we were so grateful for. They provided a travel cot, high chair and a way to barricade the balcony to stop our daughter from escaping to the pool every 2 seconds! Lovely transfer from and to the airport in a Mercedes. For such a basic place there were a few things that was exceptional and stood out to us - as mentioned already, the communication and late checkout, but also the pool was crystal clear and clean (a few missing tiles & jets not working but nothing to worry about), Alexandra and the team on site were friendly and efficient - always smiling and happy to help, daily cleaning of your room, the car was essential to explore the island, the view of the mountain...We also used the shared bbq facilities most nights which was very convenient for us. Whenever we stay in a hotel/apartment with air conditioning we tend to check the filter of the aircon and clean it before use if necessary - we checked the filters here and they were 100% clean which says a lot for the maintenance team (I have been to 4/5 star hotels where this was not the case). Overall you can expect an apartment with a separate kitchenette (no oven /microwave or steak/paring knives for chopping), Wi-Fi (signal strength amazing, but we were not there to use the internet anyway and whilst there is no 3G there you will find that any bar/restaurant you go to has 3G /Wi-Fi which was good enough for us), a friendly helpful team on site & at Romani's, a blissful pool area, family-friendly accommodation. We were happy here for 2 weeks with a toddler and had a lovely holiday in Santorini. Thank you Roussettos and team!