We booked this room based on the reviews. But we were quite disappointed with it. The communication before check-in was quite slow. Upon check-in, we were greeted by Margarita, who took us upstairs to a room. First issue, the room we got didn't match the photos on the description. We complained about this and showed her the listing on AirBnB Website, and she said we would get the correct room the next day. All the reviews about being welcomed warmly, with a cake (which by the way wasn't a factor for us), etc, we didn't experience! Second problem, the AC was broken and made a very loud, disturbing noise. We filmed this on video, and sent to George to inform him that the AC wasn't working, and ask if he could give us a ventilator or a mobile AC for the night. But his initial response was that he doesn't have one, and we should instead open the small window to let in some fresh air. Mind you, the house is suituated right on the road, and extremely loud! With any window or door open, the noise was even worse! We told him if he couldn't fix it or provide us with at least a ventilator, then we would have no other choice than to find a new accomodation that night. It was already about 8:30 - 9:00 pm. Finally he came with 2 technicians to "fix it". Not even up to 10 minutes after they left, the moise started again! We informed him. But at this time, our only option was to persevere through the night. We contacted AirBnB about the issue, and they could also hear the noise of the AC. We contacted another host around midnight and he responded to us in the morning, saying we could check in by 9. By 10:30 am we booked this new accomodation and he even picked us up. We informed George we decided to leave, who probably informed his mom? And she came to call us (already waiting on the road for our new host) to show us another room. But this was too late! Our first night in Santorini was unpleasant! Barely slept at night, and had a headache in the morning! Luckily we got an even better appartment at Perissa beach, with everything functioning well! We sent a request for refund within 24 hours after check-in via AirBnB. We also called AirBnB and asked them to cancel the booking. Finally, George accepted the request for refund. He also apologised for the way things went. My hope is that future guests don't experience this, and also put the picture of a particular room to be booked so guests see exactly what they are reserving! We also thanked him for trying, when he came with the technician. Overall, we would not stay here again if we visit Santorini in the future.