Check in was easy & communication was great. Jerry was a great help in arranging transportation from/to the airport for us. Bona made the BEST eggs for breakfast & was so sweet. The room was great with AMAZING views.. you just can’t beat it! I would stay here again in a heart beat. The AC wasn’t very strong during the day but good at night. It’s about a 15 min walk to Fira with a ton of restaurants/cafe/markets in between. The area was quiet, exactly what we wanted for our stay. Hot tub was the perfect temperature! It wasn’t boiling unbelievably hot, it was warm which was great since it was still hot outside. You won’t regret staying here!!