The Bad - The actually room shown in the pictures is one that is available not the actual one as this is part of a complex of suites . To find this out at check in was very upsetting having traveled almost 24 full hours to this destination. I came to find out there are 12 suites with different colors and slightly different layouts. Some are poolside and seem larger with an extra couch in them, some are on a hill with longer but smaller floor plans and only one couch. Also , while it seemed apparently this was an issue with the island, our power was out for about an hour during our stay. Last was that I was very disappointed with the woman who checked us in because I felt she was trying to fight with me in regard to my disappointment in the room. The answer was generally “we don’t have other rooms”, “ you didn’t book a specific room just a room”, and even went so far as to challenge me (someone who works as a supervisor for a hotel) about what should have been the proper service recovery.
The good - mostly everything else to be honest. The second woman was MUCH more helpful and offered us a room move which even though we couldn’t take due to time constraints was still the right gesture to a paying guest. The room we did have also was still very nice . We LOVED the son of the owner who picked us up he was really cool an also helped when the shower wasn’t heating . The pool is gorgeous ! Location is a little far from Mykonos Town but like literally on top of the airport if your flying , super close to paradise beach, an has plenty of gated parking for scooters or bikes.
I really loved this place an I can say I would come back I would just want to see a full portfolio of the different suites so I can select the appropriate one. Wish I could give the full 5 stars I just didn’t like the way I was spoken down to about the room descriptions being different.