I feel like as a host they should take care of their clients and they weren’t really helpful. After explaining that we missed our flight and did not have signal to communicate that, they still wanted to charge us for the transportation from the airport to the Airbnb, although we didn’t take it. It also says wifi comes included but when we got there there was no wifi and forgot to tell us it hasn’t been working for days. We had to go around town searching for wifi or signal to let our family members know we’re okay. After communicating our frustration over that, the host ignored the importance of it and said it’s out of their control and that it’s been happening for days now. Although the house is beautiful and has one of the best views in all of Santorini and is located very well, the host experience wasn’t dealt with in the right manner.