Infestation of ants/bugs in the apartment. They were all over the floor and on the bed. I had the unfortunate circumstance of sleeping with ants on the bed. When the maid came to clean the apartment, we found the infestation was underneath the bed- so the ants were seeping through the mattress, sheets, and comforter. This is completely unacceptable and does not meet appropriate living standards/conditions. I had bites on my legs with pictures and videos to prove the entire incident. On my vacation, I should not have to worry about infestation of ants/bugs in my living space. Time is extremely precious on vacation, not to mention the physical and emotional trauma of waking up with ants all over your legs when you are sleeping. We found ants, beetles, and spiders in the apartment. When we brought this to Anna's attention, she did seem concerned however it seems like the problem was deeper then just our visit. Since the bugs were not on surface level and actually into the wood panels of the bed, I would not stay here. Peace of mind is really important if you are paying so much for a vacation.
Second, the hosts luggage man (kaka) violated our privacy by removing our bags without our permission due to the fact that he needed to be somewhere at the bag pick up time. Bag pick up time was 3:30pm and without us being there/ no notice, he went into our apartment and started to remove our bags without our consent. This is a complete invasion of privacy as we were not present when our bags were removed. These are strangers moving our luggage with passports, etc. without my presence. Thus, the man proceeded to take the luggage and put in on the street where we had to wait for 35 minutes until our original pick up time for a new home, due to this home being infested with ants/bugs. Anna's communication quickly diminished afterward, without taking our concerns seriously. We were left on the side of the road stranded waiting for our transport which was supposed to come within the next 30 minutes. Terrible. terrible. terrible!! Please do NOT stay here!