Helen is the sweetest host ever! she made us all feel like home and accommodated us in her pension 15 min away from Fira last minute (which also saved us a total of 80 Euros) when she realized that we wanted to be closer to town with our friends. The rooms are very clean and were cleaned on a daily basis. The location is great in terms of proximity to Fira, we were ready to sacrifice a view for a "home" that offered good value for money and we sure got that with Helen.