My girlfriend and I stayed here late May, which was after all of the negative reviews so we were concerned. However, when we arrived we were pleasantly surprised that none of the previous issues were problems for us. All amenities were great and they brought a large breakfast for us every morning. The property itself was extremely nice. (However, as a heads up, the balcony is east facing so you will not see the sunset)
There is no host for this location. If you message there will be no response, you have to call the number and the hotel nearby will pick up. This made it difficult to communicate.
Also do not expect them to store your luggage when you arrive. We had to pay for a private service which costs 5 euros/bag/5 hours.