Frank is available for contact at every moment of the day. Arriving at the port it is about a 15-20 minute walk to the apartment. Check-in went smooth and Frank provided us with all the information we needed during our stay at the island, even arranging an ATV rental. The apartment is more like a hotel. It looks spotless and everything is provided, including some bread and cake for breakfast and some drinks in the fridge. Would have loved to stay longer and highly recommend staying at his place!