The cave house is very accurate to pictures. We loved the cave house (location, charming, comfortable) and the check-in process. We hired a driver through Frantseska prior to arrival so he met us right at the airport. The manager met us at the parking lot next to the house and answered any questions we had. He left us a phone to reach him which was nice. Daily housekeeping was great.
Our only complaint is that the hot tub only worked for part of the time during our stay (which was reported in reviews before and had not been fixed), leaking in the bathroom, and the sink starting to come apart from poor maintenance (clips holding the sink underneath not big enough). Wifi worked about half of the time- not a big deal for us but just be aware.
We were really disappointed in the hot tub not working about half way through our 6 night stay. We called the manager, who came over immediately to check it out, but the hot tub remained freezing cold until we checked out (odd, because it had been working great the first 3 nights then just became cold all of a sudden). Be careful of the plumbing as the sink often leaks in the bathroom. The bathroom is cute, but not private, curtains on the windows in the bathroom would have been appreciated.