Elias was super helpful and really welcoming for our stay in Fira! The hotel is a little up the hill from the main town, which was nice because it was a bit quieter than staying in the middle of everything, and outside of the traffic and general bustle of the city center. Short walk to all the shops, the gorgeous caldera view, everything. Elias helped us with some delicious local food recommendations and also offered to help us with any tours, transportation, anything. It was really helpful to have him and it made us feel much better about traveling in Santorini. He also drove us to the bus station when we left, super helpful as well! Definitely recommend staying at Ersi Villas.