Poor customer service, noisy and not fully functioning facilities. Prices are very high and hotel is not up to the standard it purports to of freer.
Power cuts daily meant AC and lights cutting out. We heard another guest screaming at staff about this, it had clearly driven her crazy.
Extremely noisy - we were unable to sleep in the mornings because our room was under the restaurant and had the sound of tables and chairs scraping above us. We were also next to laundry, adding further noise. So this a very badly designed hotel.
We asked to move but the hotel refuses to move us and offered nothing in terms of compensation - a professional hotel would offer a free dinner or free night.
No privacy as staff used our terrace as a walkway. We had to grab staff members and ask to please stop walking across. They also kept stacking up our sun beds to get them out of their way!
Staff did not clean up our terrace after other guests used it.
Slow serving staff in restaurant and next to pool - they stared at us instead of brining menu. Or brought menu and then walked away for 15 minutes.
Room cleaning poor.