Rena was so accommodating, flexible and helpful. I had a few last minute issues with flights and she wasn't bothered at all (or didn't seem to be). Having a car from airport and porter to carry bags down the steps was a huge plus. Took me a few times to remember the route to the house but that was part of the charm and experience staying in a traditional Oia home. Loved every detail - coffee, bread, wine and balcony with a view. I never wanted to leave!