Really accommodating. Helped us get to and from the ferry with quick responses! Would have liked laundry services but there was a laundromat just down the road from the apartment that we could have used if we needed to. AC worked really well! Loved having a safe in our apartment! Jim (our driver) was so great! He was a huge help in suggesting where we should go and how to get there! Also we didn’t expect them to clean our room every day but that was also a huge Pluss!