What a complete disappointment! From start to finish. We scheduled a shuttle pick up with front desk. Never picked us up, left us waiting at the airport for over 3 hours. Front desk opens at 8 am. No emergency number to call. They left us stranded at the airport. Had to pay for private transportation from airport to hotel. Upon arrival, front desk was closed, left no keys for us although they were informed of our late arrival. Room was decent and clean. Jacuzzi was disgustingly dirty. And what shocked us the most is that they cut off our water at 10 pm. Water is essential!!!!! We couldn’t brush our teeth, nor flush the toilet, let alone shower. We were left with no water for the night. When we called front desk, we were advised that they had a leak and problem was fixed. The next day same issue, same hour. No water!!!!! And on top of that, they cut the electricity in the jacuzzi, no bubbles nor hot water. Not that we wanted to get in it, hence the filthiness. Would not recommend this place at all. It left us a bad taste of Santorini. Please save your money, this place is not worth it!!!!!