An extremely disappointing stay, beginning with a bad check in. Marios was not at the villa when we arrived (although we had advised our arrival time) and he was unreachable. We waited in a nearby bakery for an hour before he made contact with us. We did not physically meet Marios during our stay, and he was slow to respond and not contactable on multiple occasions.
Positives of the villa:
Nice pool and view
Spacious rooms
Negatives of the villa:
Extremely simply and cheaply decorated and furnished - not befitting the word ‘luxury’
One set of towels (bath towel, beach towel, hand towel) allocated per guest. No additional towels available, no facility for washing towels, and no clean towels provided in the 5 days of our stay
No hand towel in the guest loo, and no hand towel or dish towel in the kitchen
No kitchen basics such as bin bags or dishwasher detergent
One toilet roll per bathroom
Downstairs bedroom en-suite flooded first afternoon: dirty water came up through floor drain. We advised marios who said it was a blocked drain but did not organise to have it cleaned, and we literally had no additional towels/cloths to clean it with.
No hand soap in main en-suite, one small bottle of shower gel in other bathrooms, no shampoo/conditioner
The villa was not clean (gritty floors) when we arrived
We were advised the villa would be serviced after 3 days. They arrived at 6.30pm on the third day while we were getting ready for dinner. We asked them to return the following day. They did not return at all so the villa was not serviced in the 5 days of our stay.
We would not recommend staying at this villa if you are looking for luxury or a hassle-free stay. We were extremely frustrated and it was not relaxing.