I've selected middle stars for all but actually we didn't stay here. We booked very last minute. Within15 minutes we walked to this property, no houses looked like the picture and no neighbours knew the host (name and picture shown). We called the host but no answer. As it was late we had to find another alternative. We were later contacted by the host who offered to move the booking to the next day but by that time we had sorted our full stay. No refund was given. Understand it was very last minute but the booking was viewed and 'accepted' before we left to walk to the property. A refund we feel would have been fair.