This was a very bad experience. Save yourself the frustration and stay away, unless you like having cold showers and an unresponsive host. When we arrived, we found out that the "host" wasn't even on the island, and he left us in the hands of his sweet Mother, who unfortunately was uncomfortable with the host duties and did not speak English very well. So she ended up rushing us through the check-in, and it set us up for a frustrating experience. Not because she wasn't trying, but because the host probably didn't set her up for success. If the host cared, he could have given us written directions, but none were provided for anything. As soon as she left, we ran into problems. The wi-fi was not operational, and we had to make a couple frustrating phone calls to the host to get it working since it wasn't even plugged in. We tried the TV and couldn't get it to work (we didn't care much about it and didn't even complain about it.) Then we found that we had no hot water. So, after some texts with the host we flipped the boiler switch on the breaker panel and 3 out of 4 family members got hot showers. The 4th family member was out of luck and had an ice cold shower that night. The host said he would send someone out in the morning, but also tried to blame us about the hot water not working. (We subsequently found that there were other complaints online about the water, so the host knew it was a problem and was blaming us to head off our complaint, I guess.) The electrician came the next morning and said there was an issue with the thermostat on the boiler, and after the fix we had hot water that day and night. While the electrician was there, we asked the host's Mother about the TV, and she had the electrician set-up the TV as it should have been before we arrived. The cable box was even in the apartment for the first night of our stay?!?! We later found out that we only got 12 channels, which made the TV pretty worthless. The internet was okay most of the time, but also slow and unreliable at times. The third night of our stay, the hot water cut out again, and the 4th person got a lukewarm shower that night (Unfortunately, it was the same person who got a cold shower the first night!). The next morning, there was no hot water at all. We immediately texted the host and he was unresponsive for several hours. By then, we had already left. When he finally did respond, he called us liars and accused us of causing the problem again, as if we sabotaged his boiler or lied to him about having hot water?!?!?! His words rang even more hollow when we found the other complaints about renters lacking hot water. Yes, it was that bad....