Katerina was very helpful over our arrival despite constant changes to our arrival time. Her email responses where accurate and timely and made arrival a breeze. Her housekeeper was delightful despite limited English. The location of the house was almost unbelievable - 2 minute walk to the ferry, the scooter hire, the most magnificent restaurants. The house itself was just perfect for 3 couples - two lounges and two bathrooms- perfect. Symi a great experience.