First of all, this place is semi-centrally located (was perfect for us as we wanted a little walk to the center) and is truly a beautiful accommodations. Really the place and the courtyard are lovely. The difficulty for us had everything to do with the communication leading up to and during our stay. We had one need leading up to the stay - we were going to be switching from one Airbnb to this one and needed to rush off to a winery tour with a very quick turnaround. I reached out 6 times to ask about storing bags and each time until the last I received a canned response about some aspect of the property that had nothing to do with my question. My final email was “Please answer my last question.” And this was after ones where I’d restated it a different way, or said “I don’t know how else to ask you this - please don’t send a canned response.” Coordinating was too difficult to drop our bags, so we completely changed our plans and arrived at the strict 3pm checkout time. However, the person who met us was checking in someone else and told us to wait. I don’t know why our earlier communications about needing to check-in right on time for the quick turnaround weren’t taken into consideration. After 15 mins, we were getting nervous as we were risking missing our tour and contacted him again. He finally showed and checked us in. Suffice to say, we were late to our tour and missed half of it. Truly disappointing. Also, they make a big deal about checking-in online using their system, so we did. But when we saw the person who greeted us, it was also like that wasn’t even a consideration - you just need to give him your passport for a photo (which we’d already done online). Skip that step. All in all, we would not stay here again.