We have booked this accommodation in Santorini because of the hot tub, however, the hot tub is broken and the water is too cold and dirty to us to use. The buttons are also not responding. Additionally, the massage chair inside the hot tub is broken and is floating on the water. What’s more, the host didn’t label in the website at first that the jacuzzi is not located inside the accommodation, but in a relatively public area, we suspect some strangers may have use our jacuzzi as there are signs of being used by others when we are not there. We tried to contact the host several times but there are no response.
Another matter is that the door is also broken and cannot be locked. It definitely puts our safety in danger.