Had very high expectations from this place but the lack of communication at check-in was extremely disappointing and created a horrible experience to start off the trip. Leading up to the day everything was perfect and timely, the host even graciously offered to arrange a porter to pick up our luggage since check in was at 3pm and our flight arrived at 8am (We would have found other arrangements if this was not offered by the host). No clear instructions of a meeting spot other than confirming the price for this service were provided by the host despite attempts to clarify. The day of check in the host completely ignored our attempts to contact her, she acknowledged receipt of first message but finally responded and arranged the porter after several hours of waiting in a local coffee shop despite confirming our arrival time well in advance. When he finally arrived we agreed to meet at the local bakery at 3:00pm for checkin instructions after leaving him with all our luggage and paying him cash. 3:30 comes around and no one ever showed up to take us to check into the property. We called and sent several messages to the host with no response. At that point we thought we had been scammed with now no luggage and shared that with the host. Still no response. It wasn’t until the kind locals called for us through a local number that they picked up and finally agreed to come get us for check in. No apology or explanation for being late. Not sure how long we would of ended up waiting. The only reason I am giving this 3 stars is for the the physical property/view but the communication and professionalism almost ruined this leg of our trip.