Penelope was really nice, and super knowledgeable about the island. She gave us a ton of recommendations, each of which turned out to be amazing! The rooms themselves are lovely and have amazing views of the caldera. You get to choose whatever you want from a menu for breakfast each day, and it is delivered to your room at the time of your choice - it was excellent. Can't say enough good things about the place. Thanks for making our trip awesome, Penelope!