Tonia was incredible - we got there around 6pm and were so tired from three long flights to get to Santorini. She was so warm and gave us the complete lay of the land in the immediate area of the hotel. My sister and I had been to Santorini once before but she still gave us such great information. She also helped us get a car rented for a day and boat tickets to go out to the 'hot springs' and caldera (volcano). Amazing from start to finish. Would've loved to stay with her longer and get to know her better. Great accommodations at a great price. You will have a 10-15 min walk from the city center so if you have any ailments, be advised. The walk is very quick and easy. No problems whatsoever! Hope to be back sooner than 5 years again!