This is a very clean space in a very convenient location (although decor is a bit dated). Victoria was also very reaponsive via email.
However, the mattress is absolutely terrible. It felt more like I was sleeping on a box spring. This is largely the reason for me giving it 3 stars. Although not as big an issue, it was annoying that there was only bar soap in the shower, and no shampoo or conditioner. Also, while they weren't stained or tattered, the bath towels could definitely be upgraded. Finally, there was no washcloth included with the bath items.
Oops - a couple more things. Neither of these factored into my review, but I think they're important to know in advance. For some dumb reason, almost none of the apartment units are numbered, and it is a bit confusing trying to find the unit - especially if you're directionally challenged like I am. Also, there is a gate to the walk-in entrance. I learned the hard way they sometimes lock it. Poorly engineered, it can only be unlocked from the inside by a key. When this matters is when you check out on your last day and leave the key in the apartment. Now you have no key. At 4:30 in the morning leaving to get a taxi, this caused me some panic. Was ultimately able to brute-force one side open. Lesson here is, if you are leaving early in the morning or late in the evening and no one is around, make sure you unlock the gate before you leave the keys behind.