We did not get to interact much with Maria because we were out most of the time, but she was good in responding to messages whenever we have questions. She picked us up at the airport and she was really friendly and showed us a bit of the island on our way to Pension Livadaros. The pension house is so beautiful! Our room was really clean, with its own bathroom, fridge, and veranda, which faced the pool area. It was also in a really quiet neighborhood (Karterados), which we liked. It was a 15-minute walk to Fira, where you can catch buses to go to different parts of the islands. There were also a number of restaurants, bakeries, and grocery stores located within walking distance of the pension house, so you will never go hungry. It's in a really convenient spot without feeling too touristy. This place is really highly recommended!