Check in/out was easy, good location, nicely furnished. However, we saw several cockroaches and a lot of ants in the apartment.Georgios offered a cleaning lady/some technician. We didn't want that, afraid that chemicals would make insects come out more. Also we didn't want to spend time waiting for staff. We couldn't find another place, so we stayed there. Asked him for partial refund, he said he would decide based on the cleaning lady's opinion after we left. He didn't reply any more once we left. During our stay, his replies were fast.