Nadia replied to all my messages and helped to accommodate my check in times.
On the other side, there were a few huge issues with the place, that made me give this stay a 1 star. These were:
1. The place looks nothing like in the pictures. My assumption is that the Airbnb pictures are photoshopped. Specifically: the walls are not white, but a dark brown and a dark green. This is important, as when you open the door, you see a gloomy atmosphere, not a light one.
2. The table and chairs are also replaced, and instead of the modern ones, you have some old wooden ones.
3. There are no carpets in the apartment. You only have a small, old shoes mat in the bathroom and one in front of the bed. I think these mats are a legacy from some old relative.
4. Lots of things are broken in the house: light bulbs not working, the hob was broken, and the bathroom support that is proudly presented in the Airbnb pictures, is missing.
5. In the bathroom, there is installed a very old washing machine, which is at least 20 years old. This is not shown in the Airbnb pictures.
6. Also, I've had bugs in the bathroom, but the place was overall clean, and since the apartment is on the ground floor, I wouldn't accuse them of this.
7. The main issue is that the pictures have nothing in common with the apartment and are misleading! They brought in some nice furniture and photoshopped the pics so it looks attractive, put up the apartment at an expensive price and once you check in, you have a huge negative surprise.
I highly encourage Nadia to fix things in the house and update the pictures with realistic ones in order to be honest with the guests.