Elen was extremely prompt with her responses and helpful from my initial enquiry until the end of my visit. I was a lone traveller and she took great care of me and explained where things were in the local area ie the supermarket and the small street kiosk opposite the mall was, that seemed to be open 24/7! There's a handy sandwich shop that also sells savoury pastries and drinks a 2 minute walk from the apartment.
I was fortunate I had a friend that would pick me up and drop me off daily, so I can't really say much about the transportation links in to the city, but I was further out than I had expected.
It was great having the heating, as being March when I visited, the evenings could become quite chilly despite some very warm days. I didn't bother with the TV as with the apartment having wifi, I just used my laptop. The double bed was really comfortable and I loved the big long balcony!