The host indicated in the instructions that the entrance was with a code on the door. Main door to the building. We entered the code as indicated in the instructions. The door was locked with the and didn't open without a key, and they didn't give us the key. We wrote to the host, he did not answer. we called whats up, the host answered and said that somebody will come with a key and open the door in 5 minutes. The girl came half an hour later and opened the door with a key. All this time we were waiting for her on the street.
I want to compensate my money.