On arrival he greated us with various eats and fruit and he had bought some fruit juice. That made us feel at home and welcome. Before he left, he took out a map of Thessaloniki and a print out of the main places of interest. He asked us what we were interested in doing and seeing during our trip, and then he advised us accordingly. His tips and information was useful to us as I do not know Thessaloniki well. We found Gianni to be friendly and welcoming. Before departure he was in touch with us to check if everything was okay and he informed me what time we would need to checkout and where to leave the keys. Everything was easy, there were no problems with the check in and check out. The only thing I wasn't crazy about was the area and the block of flats appeared to be quite old. However, Gianni has done his best to upkeep the apartment. The neighbours were a bit noisy in the early hours of the morning. The location of the apartment was good as far as shopping or transportation was concerned. Generally our stay was pleasant and we didn't encounter any problems.