We (3 people) stayed in Alexandra apartment for almost 2 weeks. I can say that Alexandra was very responsive and helpful. Durning our quarantine week, Alexandra helped with what was needed so that we could finally order products from the store, because we were not allowed to go outside. She answered all the questions and asked if we were all good or what was needed, which gave us very positive and pleasant feeling
About the apartment - the apartment, in my opinion, was in very good location, close to the centre (15min walk), grocery stores, but at the same time was not crowded with people. Across the street was school, but it didnt bothered us. The apartment has one isolated bedroom, the other is almost in the living room, but it did not cause us any problems. The balcony was also good.
The things that could be better - wifi connection. We couldn't join to the video conference all 3 at the same time, because then it was not possible to join and wifi all the time disconnected/connected, other times it was difficult for even to join just one of us. The shower lacks curtains or doors, because after each visit to the shower the bathroom floor was all wet.
Overall it was good experince and would suggest to choose this apartment.