This is actually one of many apartments in the same building, so there is a office and staff 6 days a week to handle any problems or answer all your questions. They spoke excellent English and were very helpful with local area information. There is a laundry right next door and a small convenience store on the same street for basic items. The place was very clean, with great AC, and basic amenities. The noise level was not a issue, except on the weekends when the entire city parties or if a scooter with no exhaust pipe happened by. I would highly recommend this apartment or any Sandy has to offer. She is very helpful and super fast with responses. She even walked me through the refund process, when I had to leave early.