First time ever I write a negative comment. But it's fully deserved.
I booked Krista's appartement but she gave me another appartement. The one I got was not worthy staying in it, it had a little balcony with no view at all. When I told her that it wasn't what I booked, she said it was an error. I understand errors can happen. But I am not happy at all with the way she dealt with her error. To avoid problems I offered her a fair solution to which she agreed in writing at the beginning. She ended up not keeping her word. A total waste of time and energy. Not exactly what I am looking for while on vacation. A behavior not worthy of a Superhost