Horrendous experience. Walking into the building looks like you're walking into a sketchy subway station. Graffiti everywhere. That would not be a problem as the room/apartment was very nice... except for the BEDBUGS! Upon arriving we found bedbugs literally on the beds. Upon contacting HALU, they denied they were bedbugs and tried to simply give us more towels. After realizing we would get nowhere with HALU (who stopped responding to us and when we spoke on the phone was quite rude) we contacted AIRBNB who was able to give us a full refund. We sent them all the photos of the bugs as well as the reminants of the bugs in the beds. Do not stay here if you want someone who takes cleanliness seriously. What a horrendous start to what was supposed to be a relaxing trip.