I was alone in my trip to thessaloniki . Location is so good that you can go everywhere by foot to agia sophia , archelogical musseum,white tower, great cafes shops are near you. ı didint meet alexandra face to face but she answered me everytime when ı want also the room was perfect clean ı slept in peace it has everything from towels to hairdryer to coffee:) so try this place you ll be happy :))