The place was not thoroughly clean. There were pubic hairs near the bed when we got there. Furthermore, the messaging service is some kind of a bot/automatic message. The hosts have automated it as they run multiple apartments and don't monitor the messages. Be wary of this, as, for example, my girlfriend had to wait for 5+ hours with her luggage in the middle of the street, because they didn't see my messages on time. The apartment was okay but the service was terrible, I wouldn't recommend it. For me Airbnb is a human-to-human business model; when you scale it with multiple apartments and automatic messages you lose the connection to what you offer to other people.