I know you have a non-refund policy about your listing, but due to Corona outbreak all hosts BUT YOU returned funds to their clients or at least allowed change of dates (when money kept).
It's so unprofessional of your site even though I let you know in advance that we are not coming due to the virus and the concert being cancelled! I'm definitely never again reserving from Airbnb. I don't recommend this place or this host as it's all about the money and not the client in the first place!!!