the rudest host I have ever met. I booked the apartment for a month with a washing machine, air conditioning and heating. The washing machine was broken and unfortunately I wasn't told about it until I arrived. The host did not inform me that the air conditioning and heating were not working either. When asked where the remote control for the air conditioner was he was very rude and when I asked where the heating worked he would make harassing comments like "are you walking around the apartment naked?" Instead of making such comments I would recommend removing the amenities from the listing, or at least letting the guest know about them, rather than harassing them when asked.