This place is greatly located near shops, great bars/restaurants, and around the corner from the waterfront. I haven't met Alexandra but communication and check-in were pretty easy and quick. The place is stylish but if you like to cook your own meal or breakfast sometimes (like me) don't count too much on the kitchen as it is a tiny room (and we had no salt/sugar, oil etc). Other than that, it's a great place for a short stay in this lovely city =)