There were some problems due to our stay in this apartment.
The check in was very confusing and the guidelines misleading, even the Wi-fi password was missing from the flat and we had to call the customer service . The cleanliness of the apartment was poor/average, only two toilet papers in the apartment for 4 days and 5 people and also no extra sheet for the 5th person. The worst of all was the fact that the water was cold even if they say that there is hot water 24/7.
Good things were the location which is superb. The apartment is spacious and the responsiveness is quite fast.