Ms Anna was very easy to communicate with. We met her once, upon our arrival. She took us to our room and made herself available for any issue would may come up.
Our stay was nice and smooth and the only thing I believe that should be noted is that there is no bathroom door, so it would be better to be one person or feel very close with your friend/ partner to stay in this room together.
Besides that, the room is right in the centre of Thessaloniki, next to Aristotelous square, which made it really convenient for us to move around the city. The place was clean and detergents were available in case we wanted to clean something. A nice terrace with a beatiful view is also provided!