I had an awful experience booking with Nilie Hospitality MGMT. Firstly, all messages sent to me were automated with little to no actual responses to my questions regarding my info and checking in.
I arrived at the place a little bit earlier than the check-in time and I encountered issues with the WiFi. Mobile data also didn't work as there was no signal in the apartment. I contacted the host through the app and I got ignored. I called their number and it was dead. I called the English line and it rang for a bit then it also went silent.
The bed was dirty underneath and 2 flies came out of the trash can in the bathroom.
As soon as I encountered these issues, I contacted the host and they were again non responsive. I requested a PARTIAL refund of the remaining days, excluding the first day, service/cleaning fees, etc.
The host blatantly ignored my request, only replying after AirBnb had to be involved, with the most generic response regarding the Wifi - then ignored again.
I checked out immediately and booked another apartment on the same date. My trip ended and I returned home and this host right here had yet to respond to any of it.
0/10 hospitality - Do not recommend.