Evgenia is an absolutely lovely person and very easy to communicate with. There were problems upon our arrival at the house and we immediately asked Evgenia to come and assess for herself the situation. She was very kind and offered to give us a refund immediately if we wanted to go elsewhere. We were extremely tired after our long flight from Australia. It was evening and we just wanted to go to bed and not have to try finding other accomodation. Evgenia came back the next day to remedy some of the issues.
There was a major drainage problem when using the shower and half the bathroom flooded every time you used it.
The rooms were covered in cobwebs. Not small cobwebs in the corners but long stringy ones hanging like Halloween decorations.
In the master bedroom the wardrobe was full of the owners personal belongings, including in the desk drawer. We had to move their belongings into the other bedroom to be able to place our clothes in there and there were insufficient coat hangers.
All the floor rugs were visibly dirty and needed to be cleaned. Evgenia washed them the following day.
There was no sheets for the queen bed in the master bedroom. We slept on the mattress protector. The mattress definitely needs replacing as it was lumpy and uneven.
The furniture was very old, rickety, passed its use by date and some broken.
Photos were inaccurate to what we found in reality.