We arrived late at night 5 people tired and only 1 double bed was ready. We called the host and they said that we should search for bed sheets in the wardrobe and make our beds on our own!!!..
Inside the wardrobe only clean towels and all the duvets were used with hair on it from previous customers.. also not enough duvets for all of us..
We had several calls but their reply to us was that someone would come the following day and they couldn't do anything. We had to sleep in used sheets.. very upset all of us..
The apartment was in gereral not very clean.. the floor, not even emptied the paper bin in the toilet. We tried to have shower but the water was hardly warm. We turned on the boiler but still maybe isn't working.. We had to warm water in a saucepan to try something like a shower.. How aweful..
Also the shower's water was flooded and was going outside the bathroom.. We had to clean the drains to help a little the situation.
The next day came and noone arrived to give us clean bed sheets. We were sending them messages.. noone replied.. We were asked to send photos of the situation but noone did anything to change the situation! Very bad experience