Excellent promt communication from the start. Alexandra was very quick to respond to my booking request which was short notice. Key pick up time was arranged and their building manager was actually there early also with lots of helpful information. I felt very welcome and when it was time for me to check out, Alexandra was extremely helpful - helping me with an issue I had with my departure/ check out time. I really appreciated the helpful and hassle free experience during my stay. I would definitely stay here again.