Emmanouela's place is at about 15 minutes drive from Chania airport. It is located in a very quiet area where the loudest noise you would hear is birds chirping-ideal for families. When we arrived the house was spotless and we were greeted by Emmanouela herself even though it was 1 in the morning because our flight was delayed by 2 hours.
She gave us tips to places to visit which we loved them all. Emmanouela's family brought us something for breakfast as we slept in late the first morning . We were both truly surprised by and grateful for this gesture.
She even arranged for a car rental as all car rentals had run out of cars given the season was popular with tourists. This was truly a lifesaver.
In all, we cannot fault this place for anything. Everything was in place and the personal touch made it an especially memorable stay and experience.
We are sure other Airbnbs could learn a thing or two about how to run their business from Emmanouela and her whole family.