The great thing about being Dimitrios and Eleni guest is their attention - they were in touch with me during all my stay despite their vacations. In apartment there were maps and directions to most interesting places to see during stay in Heraklion.
I liked that the apartment had a basic products in the kitchen (salt, oil for cooking etc.) and in bathroom (toilet paper, shampoo and bath gel).
I enjoyed very much a cute balcony - had some meals and my tea there.
There are three supermarkets next to the place. Also there is a great grocerie store at the end of the street (Akademias square), there you also may take a taxi.
And there two place I recommend to check while your stay - 1) a lovely bakery 3 minutes from the place (Leof. Andrea Papandreou 71) - try their small pastries with cottage cheese - delicious and outstanding; 2) a coffee studio "Hacienda" - a great place for coffee and meals with great vibes and quality of everything they serve - 10 minutes by feet from the apartment (Leof. Ikarou 22, Nea Alikarnassos 716 01).