John was an amazing help from the beginning, as we didn't rent a car and had to taxi at midnight from Chania. We were able to reach him both via phone and messaging on Airbnb to arrange the checkin at 1am (I do not recommend this, be sure to check ferry and bus time tables for better planning, as well as communicate with John). The apartment is wonderful. Clean, spacious and air-conditioned with a beautiful view. The beach is spectacular and so is the food at the Tavern. John is an easygoing, accommodating host. I'd highly recommend this place for a stay in Phalasarna!