The experience in our visit to Crete was ok. Alexander contacted us from the beginning and made sure we got the key. Then we had some trouble with the hot water (which never really worked well, it only got a bit warm and just one person could shower), but that I guess happens because people in Crete use solar panels to warm it up. You all have to know that Crete is the city of cats, and in our backyard we had plenty, plus a little death bird that was their main dish. Alexander always respond to our messages and calls, and also tried to fix the problems, we never met him in person though.