We only stayed here one night but I wish it was for a longer time. Alex was really helpful and very accommodating given that we had an extra person who decided to join at the last minute. The place is very well equipped, clean and taken care of. I would recommend staying here if you are in Heraklion. It's right in the city center and close to all good Restaurants and bars. Alex was very informative about where to go and what to do. We were very happy with our stay. :)