Honestly everything was great at the apartment. Vasilis was very prompt in providing information when asked. He came to meet us at the parking lot after we arrived, made suggestions on where to eat in the area and some local bakeries, one day he dropped off loukomades for breakfast, and had free raki provided should we want some. The flat is located very centrally in the Old Town of Rethymno and is an easy walk to the major sites. Vasilis was very flexible on both the check-in and out times as well. The surrounding restaurants and shops were very nice and we felt safe and welcomed at all times. The streets below and the nearby church can be heard in the apartment, but the flat is very peaceful should you desire by closing the shutters. Would absolutely recommend to anyone and would gladly stay again.