Upon arrival, we were late as the plane was delayed. We arrived at about 2am. Gabrielle showed us to our room and explained that she was tired and would show us everything in the morning. This never happened. After check in Gabrielle did not speak to us at all, unless we asked her questions about buses/taxis and the kitchen. When Gabrielle showed us the kitchen, I could have cried. It was the most filthy kitchen I have ever seen. So filthy in fact that my boyfriend and I decided we could not use it: therefore paid a €40 round trip to and from Heraklion every night just so we could eat.
The shower in the room is so bad, it drove me to tears one night as I just wanted to be able to feel clean.
This place is very hippy, especially the garden, which I actually like! And this is one of the reasons I booked the place, however it over steps the mark between hippy and scruffy.