Stefanos was very responsive to any questions/emails prior to our arrival and during our stay. The apartment is simple, but has a little balcony with a clothesline (great to have after beach days), and it was clean and had everything we needed. It's exactly as advertised in the photos. It's not in the most charming part of the city, but it's a small city and it's easy to walk to cute restaurants, the harbor, the bus station, etc. It's also very close to the market building. Overall, we enjoyed our time in Chania and would recommend staying with Stefanos!