George went above and beyond.
We were new to the area and had never been to Crete before, with our airline changing our tickets at the last moment and the timeline changes that resulted he worked with us through it all. Afterwards he was very hospitable gave great recommendations on things to see and places to visit. One thing I will add for the future guests is that you pretty much have to rent a car unless you are only there to visit Lagaria beach which is a steep 10 minutes walk. Also there are many stairs on the property, in fact all of Crete has many steps and not wheelchair friendly.