As Kostos wasn't in Crete when I stayed he had someone called Marcos helping out. I arrived late at night and Marcos had no problem in waiting for me to get to the apartment. The room is even better in person with complimentary drinks, snacks, toiletries and more than enough in the kitchen to make my own food. The bed is super comfy and the extra pillows were great to put under my legs to take away swelling I get. I loved sitting on the balcony with the sea views and even though there's a main road, there isn't much noise. Especially when the door is closed. It's such a convenience to have a supermarket right underneath and the beach with 5 minutes or less from the room. Marcos replied to any messages I sent very quickly and is really friendly. The water in the area is hard which isn't great for hair so I'd suggest using a hair mask/leave in conditioner and rinsing with a glass of bottled water. This isn't anything to do with the room though so I can't say anything negative about the shower itself. If I'm back in Rethymno I'd definitely stay here again. I even recommend it to my parents 😊 thanks for making my stay comfortable and relaxed.