The location in Old Town is absolutely stunning. I'd stay in Old Town again, but not at one of Ifigenia's many properties.
The description for Standard Double with Jacuzzi specifically states that it has a shared kitchen space and terrace - it does not, and I was told by an Ifigenia employee that only the Studio listings have access to those. Beneath that it also lists the details for Studio spaces although those don't apply to this listing. The photos shown are a mix of Standard Double and Studio features and views, so this is very confusing.
Upon arrival, I realized that my room did not have the kitchen space or terrace that I expected based on the listing description. Giorgos was very helpful, and showed me a couple of rooms but it quickly became clear that the room I'd paid for - with a jacuzzi, kitchen space AND terrace - does not exist. I ended up staying anyway because it was a beautiful room, and I was tired and would have accepted a broom closet at that point.
Later on I realized that there is black mould or mildew on the stonework around the jacuzzi. Other than that, the room was clean and had nice amenities like a bottle of raki, shampoos and soaps.
I was told that I could leave my luggage in the reception area when I checked out, and that someone would be available to store it for me for the day. When I went to check out, there was no one in the office. I waited for over 45 minutes; someone in the street finally directed me to a coffee bar. I explained that I had been waiting to check out and store my luggage, and was told I should have dinged the service bell to summon her (from a building down the street, that I didn't know existed, after being told someone would be in reception). I tried to have a polite discussion through Airbnb about my concerns about the room description and the miscommunication about checking out. The responses I received from Michalis were rude and dismissive, with no attempt at accountability or ownership. I was still trying to discuss my concerns when I got an email that a review had been left for me.
To summarize - beautiful rooms, but the description doesn't match. And the rude staff makes it not worth it. Definitely stay in Old Town, but avoid Ifigenia's. There are MANY properties here that are beautiful, where the staff are glad to have you and will treat you well - this just isn't one of them.