Beware! I have never written a bad review on airbnb, I dont take this lightly, I get along with all my hosts just fine and I become good friends with many. Unfortunately Stelio (the main host) was extremely inhospitable in his dealings with me. In my messages I was nothing but kind and looking forward to my stay. For checkin: I told him an approximate time in an email and I said to contact me via phone or text message if he wanted to reach me throughout the day. He decided to ignore my request and answer by email, and he expected me to see it. I think its quite unreasonable for anyone to assume that you will check your email when you are on vacation, especially in a place like Greece, but regardless of that I specifically asked him to use a different form of communication and he didnt. When i finally called him later on to touch base he answered the phone with the most nasty attitude "Where have you been?" Are you kidding me? Are you joking? You talk to your paying guest that way? You must be out of your mind. He went on with his attitude trying to make me feel guilty that I was out of communication (when he perfectly could have contacted me) and that he was "sitting around waiting for me all day". Dont be so dramatic. I had called to solidify our arrival time, and he was pressuring me to tell me the EXACT time I would be there. I am not being sarcastic, literally we were talking about differences of 5 minutes, so that God forbid he (or his staff) would not need to wait a minute more than they had to. Oh boy how warm and welcoming of a feeling! In case you have never driven in Greece this is how unreasonable of a request an exact ETA is: A tourist is driving in 1)an unfamiliar place 2)a place with one laned roads where many times you are stuck behind a slow moving truck because it is too dangerous to pass 3)Many many roads in the mountains dont have guardrails, so its not the type of place you want to be driving fast 4)There are many roads that are not properly marked and it is extremely easy to miss a turn. 5)God forbid you dont know Greek like me, not everything is translated. In the entire 10 days that I spent in Crete I did not meet one shop keeper, one waiter, one host, one local that was in the least bit unpleasant. Stelios was literally the only person I met from Herakleio to Chania that had an attitude (and i talk to a lot of people). On the other hand Antonis his helper was the precise antithesis of Stelios. He met us and got us settled in and helped us. He was extremely kind (like the rest of the locals) and offered lots of information. Lastly the apartment...