A lovely welcome from the lady on reception, at very short notice. The rooms are in a wonderful, historic Venetian building and the location could not be better, with a view over the old harbour and a balcony overlooking the old streets below. Full of character and spotlessly clean. My one fault would be that the air-conditioning was either on (freezing!) or off (boiling!) but this was common to many of the places we stayed in on this trip and we did have extremely hot weather. Overall, highly recommended!