Manos is like a promoter for these places so we never actually met him - but stelios and his wife work reception at this location and they are AMAZING sweet people who did so much to help us from getting taxis to explaining the map of rethymno to getting us food delivered either to the pool or our rooms. We had An amazing stay at this great location near the beach and only a 15 min walk from the center of town filled with restaurants and shopping. I would definitely recommend this spot! Arrived and left so happy to be there! Thank you!