Very easy and friendly communication. Location and compound are ok. Sitia has nothing to offer but there's a few beaches close worth visiting. Nice Pool area but was always crowded with people from the other, seemingly much nicer apartments in the compound.
Our place was small and had the charme of a youth hostel. The stove was maybe suitable for a camping vacation but not for making any meals. Water dropped from a drain outside onto the balcony everytime someone showered.
We actually decided to leave 2 days earlier to spend our last days in Crete more comfortably.