Generally speaking it was a good place to stay..
Sometimes had a weird smell that i think it was coming from the toilet.
The price compared to the hotels around was super nice..what i mean is that the place is really value for money for someone that wants to enjoy the city or is travelling for business around Heraclion and won't really look for hotel facilities and extras.
We had clean sheets and towels and Eleni (theocharis' wife) was very kind and helped us with anything we wanted..
Highly recommended.