Helen's place was wonderful, exactly as described, and we loved our stay there. Her neighbour Afyi, who handled the check-in and check-out, was a delight to meet and made us feel totally welcome and at home, giving us tips as to where to eat in the town, bringing in some extra toys for our younger daughter, and seeing us off as well. The flat itself is charming, with a lovely yard and was utterly easy to settle into. The location is wonderful, too, and we would recommend the place to anyone visiting Crete -- in any event, Rethymno is probably the best town to stay when in Crete, as less touristy than Chania (also a lovely place) and only an hour by bus from it, and much nicer than the grittier Heraklion....