Marena (and Poppy) was a great hostess. Great location - walkable to the port and central in Heraklion. Elevator to the unit floor. I needed to arrive earlier than expected (complication with flights), around 1 in the morning, and they were entirely amenable and helpful with the process. Poppy even greeted me outside the building. The place was very spacious for 4 people and had a kitchen with a large refrigerator and views of the ocean off the balcony. Also, there was a washer (no dryer). Great Airbnb!