A lot to unpack here. First and foremost the place is sold and advertised as something completely different to what you discover upon arrival. Only a picture of the best room is used on the Airbnb listing and when you arrive you will be offered a wooden substandard barrack with flooding toilet and doors that don’t close. The mattress had screws sticking out of it, there was no air condition and despite the place being sold as a digital normad place with internet for work you are provided with no internet or desk to sit at. The owner was always acting really aloof, running around headless to the point where you can expect no proper welcome or care. Midway through my stay my friends arrived with a baby and were never asked if they need a towel. Sheets were never changed and room never cleaned, even though we were 3,5 humans in a small barrack for most of the time. When our bathroom flooded such that we stopped using the toilet Gabriella made a joke about it and never offered any help. I was taken aback by the behaviour and lack of presence from her side. Not a good vibe at all. Only person who stole my heart was her Italian boyfriend who was kind and helpful. Without him this place would be a complete nightmare to be in. Thank you Airbnb for processing my refund, because I booked for a whole month and would die there if you didn’t help! Stay away from this place guys! Crete is full of amazing places and beautiful people. One decision to book here can take all the joy of your vacation away!