Athina was really great to my family and I! We had a pretty intense first day trying to get to the home including getting better lost and then an accident and Athina was very understanding and helpful. She left us some delicious pastries and raki which definitely took the edge off of our hectic introduction to Crete. The home is beautiful and perfect if you want to sit in the center of Heraklion and be able to explore the city with just a 25minute drive to some beautiful beaches.