Michalis helped us out very well for fulfilling our demands before our stay. We arrived very late so there was nobody to welcome us, but still they left us a personalized message so we can find our place very easily. The staff and surrounding are very relaxed, friendly, helpful and polite!! It was our first time in Crete and we loved it very much. Elea is very close to the better beaches for kids. Elea itself is also perfect for kids due to the fenced pool. Thank you for making our visit enjoyable!!! Jurgen & Elena & Yannick