Our ferry from Santorini to Heraklion was delayed by 2 hours & we had no way of informing Christos. Yet, he and his son were waiting to receive us and helped carry our luggage up to the apartment.
There is no elevator, so for the old or disabled, this may not be a suitable place. The apartment itself is very nice and is as seen in the photos. Location is convenient, about a 15minute walk to the city centre Heraklion. And it is priced so reasonably.
Would definitely recommend this.