I didn't get a chance to meet Eva but I met George and Mary. Due to some miscommunication I arrived later than expected...George and Mary waited for me at the bus station the whole time. They were nothing but the most gracious hosts. The apartment is on a picturesque street very close to all amenities in town. Bars and restaurants are very close nearby. The apartment is completely refurbished despite being a 900 year old building. Have nothing but positive feedback for this listing. If I ever return to Chania, I know where I'm staying.