Maria was very kind and helpfull. When we arrived she took us to the supermarket by car and showed us around in Kounoupidiane (the nearest town) and gave us some great tips (definitely dine at Mitsos!).
Also, she was attetinve to ask if everything was fine and if we needed something and gave us clean towels and sheets during our stay.
The appartment is very clean and looks exactly like the pictures, as did the pool.
If you want to go to the city or anywhere else take busline 18 in front of the house or walk down to Kounoupidiana and take the bus there. In Chania there are buses that can take you everywhere (try a cruise to Balos!). We had a prefect holiday here!