I originally had booked this room for 6 nights. As the dates got closer I realized that I would have to change the reservations to 4 nights and I did about a week before we went to Chania. I checked out on the 4th day and left Chania to go across the island and they took the opportunity to DENY my request at 12:10 am that night. So not only did I pay for the next day, I was too late to cancel for the Airbnb 24 hour grace period. So I ended up paying for 2 extra days. Multiple e-mails and phone calls with no response. This place is shady and will steal your money when the opportunity arises.
One thing they don't disclose on Airbnb is that you're in the red light district surrounded by brothels. On 2 of the 4 nights I stayed there we got a knock on our door at 4:00 am and 6:00 am only to open to a drunk sweaty men looking for a good time. If I were a woman or had children I would have been incredibly concerned with the potential danger of that situation.
I spent as much money on a 4 night stay here as I would have at a good hotel in the area. Their theft, unresponsiveness, potential danger of the location has not only made me CERTAIN to never go back there again, it has left a bad taste in my mouth about Airbnb. I'll just get a hotel next time.