So I frequently travel worldwide, and have been living in Crete for a month now. Over the course of the month have never had to write a bad review in the numerous villas we stayed at. I can see other guests have left a good review but that is not the experience we received.
1) I work in investments so at the villa the internet was terrible and I was not able to work at all, I've lived in remote parts of Crete with better internet!
The pool had several dead and alive bugs inside, after asking the owner numerous times if there was a fishing rod to take out the bugs, he said there wasn't and said a friend was coming around to clean the pool. 3-4 hours later at sunset his friend arrived. After complaining to the owner he suggested it was my fault for not telling him earlier which shocked me! We never got to use the pool and were hugely disappointed.
Communication was appalling! The owner had decided to offer a 50℅ refund if we left the property at 8PM at night, we stressed to him that most places wouldn't allow check ins at that time and if there was any other resolution. He had then decided to ignore me until we had checked out the next morning.
if you are a businessman and need to work whilst relaxing. This place is not for you as you can't even watch videos with the internet.
if you care about hygiene stay away from this place, there were 2 rats running around the pool at night also so if you don't like bugs and rats, STAY AWAY!
if you want a respectful owner who appreciates tourists putting money in his pocket STAY AWAY from this place!
I'll say this again, I have never had to complain like this before and feel petty doing so but I can't stand things like this! I've stayed in over 20 villas over Crete and this is the WORST experience I have ever had.
STAY AWAY GUYS YOU CAN HAVE A BETTER EXPERIENCE SOMEWHERE ELSE FOR THE MONEY!