The food was good and the complex (inside and out) was very clean and well looked after. The location was also very good (being next to old town, and just far enough away from the strip to not hear anything). The staff were largely very accommodating, demonstrated when my partner had a fall in the hotel on the first day and the effort of care and concern that they expressed was great.

However, we did not feel welcome upon arriving, were told by an elderly guy on reception that they didn't have our safe key, and we were not shown to our room. When we found the room it consisted of two single beds pushed together (with a foot gap between the beds due to the frames) and the room looked nothing like the images on the website. But on request we were moved to a room with a double bed but it still lacked most of the detail in the pictures. We were then told that we only had 2 free WiFi codes (which pair with the device and can't be reused) so the 'Free wi-fi' as advertised was rather deceptive and additional codes were 15 Euros each. Not too impressed.

On the whole it was a good experience, and I would consider staying again.