Nice apartment a few mins walking from the old town. Check-in went smoothly and they fixed promptly any issues I had (e.g. when the AC got broken). There were a few minor issues though. They tried to charged me 10 euros per day for parking, which was definitely too much, given that everybody could park in that area (no sign saying it was reserved for the guests of the apartment). Fortunately, I was able to negotiate the price but of course they insisted in getting cash so as not to pay taxes or fees to airbnb. The pictures are different than the real apartment, although overall it is the same quality. As far as I understood, it is a company which handles several properties. The apartment was cleaned a couple of times in a week, at the end of which they left a cigar on the toilet. I guess their intentions were good but smoking is bad and addictive and should not be supported. This said, overall it was nice stay and I will probably stayed again (although Chania was definitely too touristic for my taste).