The house and staff met all our expectations and more. The house is wonderful. Big, beautiful, spacious and perfectly equipped both inside and outside. The playground is great and so does the pool and the hot tub. There are many corners for relaxing with sunbathing couches and many places to sit in private or in small groups. Also, the location is great. Near Rethymno and many other places to visit. Most important, the staff was just great. They assisted us with anything we wanted. For any request, question or need Katerina, Helene and the etouri team were there for us with a prompt and helpful response. They were always available and made sure we got everything we wanted. Their attentive and pleasant presence as well as their personal attention were excellent and contributed a lot to our stay. Highly recommend! We would love to come back and stay there again!