Anna's place was so wonderful! It was clean, updated, get facilities and amenities, and was in a great location in Heraklion. Anna and Eva were so easy to communicate with in terms of transportation and getting to the place. Her place was located within walking distance to several restaurants, supermarkets, bakeries, and a 10 min walk to downtown. Eva went above and beyond to get us information for visiting local sites and was so helpful and friendly throughout our stay. The wifi was strong, there was A/C in every room, the kitchen was well stocked, and everything was very clean. She is on the first floor but there was still an elevator which was helpful for our luggage. I would highly recommend their place and would stay with them again if I come back to Crete!