The town of Panormos is really nice, with good authentic restaurants (we were recommended Maki's, George and Georgia's and Geronomo's) and pretty old houses. Penelope House is on the beach front, which means it has great sea views although it was VERY windy during our stay. The house itself was clean. Towels and breakfast food was provided. The supermarket is also a five minute walk away. The bathrooms were a bit outdated and the showers could use replacing. The beds were made up very nicely but the mattresses were very hard. Kostas and the etouri team were very easily contactable and helped us throughout our stay to book bikes, taxis, find bus times and recommend local beaches and restaurants which was really helpful.