Even before arrival the hostess had been excellent in providing answers to any question we had. Response time was near instant, before and during our 1-week stay. Whilst we did not meet the hostess (her mum showed us in), we always felt she was available.
We had chosen this apartment for it's contemporary, modern style and it did not disappoint at all. In fact, it was much better than expected: it is more spacious than the picture make it look, the location is fantastic and quiet, the roof terrace is superb. It is well equipped, plenty of towels available (including beach towels), and the room cleaned once and bed made. Well suited for a family or two couples with separate bathrooms. Some re-paint work in the (spacious) ground-level bathroom is needed, but that was only a minor point.
The neighbouring restaurant "Romantic Corner" is good, has a nice terrace and view, and the staff are very friendly and hospitable. It is close enough Stalida to walk for more restaurants, beach, (tourist) shops and many car/buggy rental places.
Even though there is a public footpath going past the apartment, it was not busy nor disruptive (even at night) - plus you frequently get envious looks :-) The path leads to a few good nearby small piers for a swim if you wish.
Be warned of mosquitos coming out at night if you are 'attractive' to them. Plug-in repellents are available in the house - just bring/buy your own citronella tablets.
It's a good location to start exploring Crete from: close to Heraklion and Agios Nikolaos, Palace of Knossos, and not that far to get to the south of Crete for more Minoan and Roman ruins via a range of scenic routes.
Overall, we've loved staying here and would truly recommend it to anyone.