We were very happy with our stay! In terms of location, it's difficult to beat. Right by the sea, close to all of the restaurants and shops, and with a free parking area* just 2-3 minutes walk away. Value for money is extraordinary.
When we arrived, the greeting was friendly and uncomplicated. And the accommodation has everything you could need for a stay on Crete: washing machine, kitchenette (fridge, oven, toastie maker, kettle, microwave,...). Beach and bathroom towels are also already provided. Of course, the tub is a great feature for relaxing in the evenings.
If you visit Chania we highly recommend this place to stay!
*in the evenings (as of ~18:00) this parking area gets very full because people come to the area for the restaurants. Alternatively there is another free parking area about 10-15min walk close to the city courthouse (Pl. Eleftherias). This one seems to be fuller during the day and empties in the afternoon. This was not a problem for us, but be aware of this if you plan on taking longer day trips.