My stay was great. The location is perfect, in Kornarou square which is right in the center of Heraklion, and close to many stops and the bus station too. It was very easy to reach from the airport by bus. The room had everything I needed for my 5 nights stay: AC, a kitchenette, a fridge, a hairdryer, even a little balcony. It was extremely clean and new. The host was very responsive and quick to reply. I highly recommend it!