Ioanna is polite and communicative, the apartment precisely as anticipated. We particularly enjoyed the location of the apartment - walking distance to the old city, but yet away from the tourist buzz and in a real Chania neighbourhood. Also, an easy area to park your car, which you will need to do in a place like Crete if you wish to see anything beyond the town. We also especially enjoyed the nice, quiet balcony on the backside of the building. We will be happy to return.
Bonus: options for open-air cinemas, a tradition of the city, are also in the immediate vicinity.