Eugene was very responsive with all communications. We arrived very late after delays with the ferry. He arranged for us to collect the house key with his neighbour. The position suited my family well being in the quiet neighbourhood and very near the beach. It was hot during our stay and the beach was easily accessible from the sea wall steps. There was a public shower and a tap to wash off the sand near the steps. The old harbour town of Chania was an enjoyable walk through the little winding streets. There were also plenty of cafes and restaurants nearby and endless choices within the old town.