Great communication. We did not require a lot since we have been to Hania many times, but our hosts were very in tune to our needs. Since it was low season they were so gracious and flexible to allow us to stay an extra week. Location was great. Easy walk to Hania old town but we are fit and able. You could allow the trek to be a daily fitness walk! I run and was able to discover a couple routes that allowed me to put in a good 30-50 minutes. Street parking was not a problem. Neighborhood felt safe and was quiet. Access to supermarket and a couple coffee shops were convenient and close by. Loved having a washing machine and a very spacious balcony to dry clothes and to relax with a glass of wine. We would recommend this apartment for 2-3 people. Having only one bathroom would limit more than four people. The ONLY negative was WiFi connection. In the evening when more people were home and using the phone lines the more we had to unplug and plug (reboot) the system. Not sure if there is a solution to that challenge e with the limit of phone lines in Crete. Just thankful we had WiFi!