The staff were very accommodating (the airport left our luggage in Athens and we were without it for 2 days). The staff attempted to call each of the airports and chase up what was the go with our bags. They were very lovely people and it was a pleasure to stay with them. The room itself was exactly like the photos listed and the view was breathtakingly beautiful. We spent some days doing nothing other than lying in the sun and the hot tub with glasses of wine. There isn’t a lot around, its very secluded, which we loved. However the main town nearby Sougia had some beautiful restaurants along the water.