We stayed here in June 2018. Many of these issues are able to be fixed. Hopefully they get fixed because the place has lots of potential, but who knows if they get fixed.
The Good: A very beautiful location, with great views and sunsets. Privacy. The pool is very nice. Hosts are responsive and nice.
The Problems: Windows and doors would blow open due to the wind and eventually had to be blockaded with stuff. Doors to the outside area can’t be closed from the outside. Plenty of bugs inside (likely because of the two things just mentioned). No basic cooking supplies (salt, pepper, oil). The pots and pans are in bad condition. There is a two legged table leaning up against the wall right next to the entrance that will topple over if you bump into it. Other minor issues as well.
Other Info: I used the “free car” through one of the hosts. The biggest problem was the air conditioner wouldn’t work when it was hot outside. A problem in June in Crete. I would get a rental car elsewhere.
Given the many options in Crete we would recommend staying elsewhere, unfortunately.