Superb. Our stay here was absolutely brilliant. The service was exceptional and nothing was ever too much trouble. We felt really taken care of and looked after as guests and they had plenty of recommendations of things to do in the local area as well. The room was spotless and clean to a very high standard and there was the balcony was a fantastic addition. The location in the middle of Old Town Chania is just perfect as you are around some of the best local restaurants and eateries. We fell in love with Chania and will definitely be back here in the future! We loved it.