The location of this property is outstanding. directly in Old Town with charming streets and nearby the shops, restaurants, and just a short walk to the beach. We received lots of great tips from the Dena which we did explore and thoroughly enjoyed. I like the setup of the space overall and the checkin process was great.
During our stay there were unfortunately many small this wrong: Insufficient bedding, leaking toilet (sewage), broken shower head, almost non-existant WiFi, we spent a couple of days without hot water, not enough toilet paper, and insufficient cooking tools in the kitchen.
I understand that things happen with unfortunate timing and Dena was incredibly responsive but I was sick of still dealing with all of these small things halfway through our week-long stay. And while the there was responsiveness, the overall attitude and tone of the conversation was not good. As though we were to blame for these things happening. And we had to use our time to wait for the electrician which felt very unprofessional.