Every aspect of our booking and stay at Villa Caneva was perfect. Kostas was attentive throughout the booking service and provided valuable detailed information including car hire recommendation and details of local shops, attractions and beaches. The owner contacted us to ensure everything was OK and we felt throughout our stay that if we needed any advice or had any issues then both the owner and the Etouri team would gladly assist us. The villa even had its own 'app' which was invaluable to research and find directions to beaches. And the villa itself is simply amazing with a lovely outdoor bbq and pool area and a sheltered balcony with views to the sea and mountains. Inside the villa was nicely laid out and very comfortable with a well equipped kitchen, nice hot showers, a good supply of towels (including pool towels) and a welcome basket of treats. The villa is a little remote, but that suited us since we preferred being located in a real Crete village rather than a tourist resort and since we had a car it was not an issue to travel around the island. We were very sorry to leave but hope to visit again.