Unfortunately, our stay in this listing was a regretful experience, which was the result of two factors - the misdescribed apartment and Belvilla's (a rental agency) lack of communication.
The moment we arrived we realised that the apartment was not as described, and although it was listed as a 2 bedroom apartment with a spacious living room and a modern bathroom, in fact, it was a small studio apartment (1 bedroom, no living room and a low equipped bathroom). It turned out that this was a result of miscommunication between the homeowner and Belvilla (the rental agency of this apartment), where the wrong apartment from the same building was listed. Although the view was similar this put us in a challenging position to find a new apartment at the last minute, during the peak season, that's why after finding on the spot a middle ground with the homeowner we decided to stay with a discount.
Although the homeowner, Lefteris, was quite understandable and willing to help us out and find a solution, unfortunately the rental agency, Belvilla, was too sluggish to resolve the case. It took us more than 15 days to resolve the case, because of their constant canned messages which were irrelevant to our initial ones.
Thankfully the Airbnb support team stepped in and they handled the case, with a quick and easy process, by refunding us what we had agreed.
Although Lefteris was quite friendly, helpful and this studio apartment was clean with a nice view, the whole experience was unpleasant.