Although we didn't meet Yannis, he was always available for any question or help. He was a very kind host. The location of the accommodation is perfect. It is in the old town, close to everything you need during your stay in Chania. Also our room got cleaned every day, that was a plus. For us the downside of our stay, was the fact that the rooms (bedroom/shower) are small - smaller than we expected. Next to this, the house is very noisy. Every night we woke up, because we could hear the other guests (upstairs neighbors), even when they were just walking in their room.