Dimitris was extremely efficient: he always answered emails quickly (sometimes immediately!) and as he lives and works in the building, he was always available to answer questions if we asked. The flat is in a very good location a short walk from the Old Town, with parking available, and also close to a supermarket, pharmacy, etc. We didn't use the kitchenette (except for the fridge), but did use the excellent air-conditioning (essential in the summer!) and the drying rack on the balcony. It was a quiet area, so nothing woke us up (except for the earthquake! - although that's not his fault!). Overall we had a great experience.