We arrived 21st of july for 2 weeks with my girlfriend, disabled mum on oxygen and 9 month old baby. Lazaros was very polite and welcoming upon arrival. We arrived from London all wanting showers and it wasnt working just the small hand held one was having to hold as the clip was broken. A shower should be the first thing to be checked. This was fixed next day fault was build up of limescale so the shower clearly wasnt checked before our arrival. That night we got chatting to neighbours next door from Germany that advised there was live music in the central bar right next door loud music played from 9 until midnight. Christoph the owner of the bar is a lovely man hes been there years does some great cocktails the fault is not hes it is not a family prime location for children especially babys. The next day the washing machine stops working we had one towel 2 baby grows in the machine. The host sister came round and was very confrontational as if it was our fault for over loading the machine stating the machine was new. An engineer came out and checked the machine there was a coin found in the washine machine filter this didnt come from a towel and 2 baby grows. They did swap macines over from the next door apartment and that was working perfect . Whilst the sister was there she made a rude comment about the shower and how she has to hold the shower in her house like we were an inconvenience .. thats not our fault her shower doesnt work we paid to stay for a shower to work!!
One tea spoon in the kitchen draws ,no tea towels and no oven gloves. Lacking basic utensils .
We most definatley would not come here again we spent days looking for alternative accomodation due to the lack of facilities and the music and the fact this was falsey advertised as perfect for the family we did not feel we could contact the host with more issues at the risk of being thrown out left with the baby and disabled mum.
I personally have been coming to Crete for 11 years and never ever have I had such an awful holiday wanting to go home on day one and many more times during the stay.