This was the best place that we stayed in Greece! The room was fully equipped and super clean with little luxuries like water in the fridge and nespresso for the morning. Entry was east and based on a code so there was no fear of losing keys. The view of the city was cute and it was very well located - within easy walking distance of major shopping centers and several museums! More than that, however, there were several staff in the building who were there to help. They were always super friendly and one even walked us to a nearby cafe for breakfast when we asked for recommendations! I cannot recommend this place highly enough- it is a great place to stay in Heraklion.