This flat is very big and comfortable, with a large, very pleasant, terrace. It is very clean and well equipped. It is situated just outside the old city of Heraklion (you can see the museum from the terrace) so you can easily visit the center on foot. We did not meet our hosts, but communication was easy. And we easily found a parking place in the street. We would definitely recommend this flat if you are staying in Heraklion!