Mark was gracious to accept our last minute request and had the apartment ready in 1 hour! The apartment is brand new - really clean with several upgraded features. The WiFi, hot water and air con worked great! Mark has included everything you could need; beach towels, extra kitchen appliances, washing machine, parking spot, etc! It’s also in a good neighborhood and only access to the building is with a key so we always felt safe. We would highly recommend Mark’s place for a stay in Chania!