This villa was nothing short of PERFECTION!!! My husband and I, along with our 2 girls, ages 9 and 11, and my parents, had an incredible time on our vacation, and this villa was exactly what we were looking for. The layout was perfect, as everyone had their own bedroom and bathroom on a different floor. Having the pool and direct access to a fabulous beach was priceless. The villa was very well maintained, very clean and modern. The check-in process was simple, quick, and the lady at the front desk of the hotel was very friendly. There are so many different shops and places to eat to choose from all within easy walking distance. Having the Lidl grocery store across the street was wondereful, as the prices were much cheaper than the small grocery stores catering to the tourists. Barbara, the housekeeper who lives in the villa complex, was so wonderful. She had great advice on places to go, she was so friendly and accommodating. We had an issue with our upstairs AC, and it was fixed immediately. Anything that we needed was attended to without any delay. She was a pleasure to see and talk to each day, and she made the experience even ore amazing. We were not expecting to have housekeeping at this villa, but our trash was taken out each day, our beds were made up, and the floors cleaned. I can't fault this place for anything, and I would highly recommend this villa to any large family or group of friends who want a wonderful, no-hassle place to stay. We will definitely rent this villa again if we visit Crete again in the future.