We had an excellent few days in Heraklion as part of an extended stay on Crete. Defkalion (George's friend & agent) was most helpful with our arrival providing clear information & then coming to find us when were not where we wanted to be. The tips he provided on food, things to do/see were also very much appreciated.
The apartment was excellent & the items provided - wine, oil, raki etc were all good. We also enjoyed the balcony which is a great place to relax.
We would recommend & definitely use again.