Panos was very welcoming and he was flexible with the check in time which was nice. The place is very modern and clean. No complaints whatsoever. The view from the penthouse was very beautiful, the sunset from there is unbelievable. Pictures do not do this place justice. The location is not too far from the center of Chania, only 15 min drive which was ideal for us. A close by and nice beach is Loutraki. There is also air conditioning in the rooms which is always a plus since it does get pretty hot. Also Panos seems to know the area well and will guide you according to your needs. Would definitely recommend !