My mother stayed in Filia's apartment with a friend and was relly enthusiastic: the apratment is beautiful, perfectly clean, really confortable and perfect for visiting Heraklion and Knosso Palace. Spacious and with all you need for a perfect stay. Filia wasn't here for the checkin (but they arrive really late at night cause to a big late in departure from Milano-Malpensa) but she gave all the information for a self-checkin and was really clear. She left a good choice of things for breakfast, and a bottle of water in fridge. Also the communication was easy and quick. So, thank you very much!