Susannah's place ticked so many boxes for me. The place is clean and in a quiet neighbourhood, relatively close to the bus stop (5 to 10 minute walk) and only a short bus ride into town. It has everything you need as a solo traveller on a bit of a budget with lots of amenities. For example, it's totally set up for self-catering and it even has a washing machine! It's so lovely to have your own private garden to sit outside and have breakfast in too!
Susannah herself is so kind and helpful and was always available on WhatsApp to answer any questions I might have. She greeted me when I arrived and gave me lots of information about transport links and how to get around. She'd also left out a couple of platefuls of fresh fruit and veg and a jar of homemade jam for me which was a lovely touch! Because she lives upstairs I also felt very safe, knowing that I could get hold of her at any time if I needed to.
The one small drawback I should mention is that the apartment is under quite a busy flight path and so it's quite noisy when the planes go over. The busy times were around 8am, mid-day and then late at night. I brought ear plugs so it didn't affect me too much but thought it was worth mentioning for other guests.
Overall it was a great location from which to explore Heraklion and Knossos and great value for money. Thanks Susannah!