Valia is very helpful and she has excellent english skills. You are provided with recommendations regarding Crete in various aspects like restaurants, places worth to visit, you don't need to download or use TripAdvisor. More than that, she asked us several times how is it going to make sure we have everything we need in the villa. I am happy that air bnb provides access to such great hosts. I would like to thank you again for ensuring that we are spending great time on Crete, and I recommend Valia to everyone. All best to you and Thinkvilla team