We did not end up staying at the place we originally booked so I cannot comment on that space but Giannis was wonderful. When she found out our reserved spot would not be ready, she immediately arranged a very cute room right across the street at Pension Eva in the old city. She also directed us to where we could park our car for free and made suggestions about where to eat. Before we left, she also checked in on us to make sure we were comfortable and had everything we needed. Thanks Giannis!