Pros: the location is great, 4 min to the sea, we used 2 closest beaches and if it’s not enough for you, there are another 2 a bit more far away. The garden is a nice place to hang out, the pool in the Hotel we didn’t use. There are plenty of restaurants around on different taste :)
AC in each room is a huge plus! Kitchen is fully equipped with dishes, we only missed the wine glasses (someone already mentioned it in another review).
Cleaning service was good and cleaning ladies were friendly and nice. Great connection to Chania via 21 and 15 buses, and from there to basically any other city on Crete. There are small grocery shops 3 min from the place and bigger supermarkets (with great wine from Crete) in 7-10 min.
Cons: Unfortunately, we were disappointed to not find such basic things like salt, pepper, sunflower/olive oil, sugar.. of course not even one bag of tea/stick of coffee. Don’t know if you can call it fully-equipped kitchen, if for 5 nights stay we had to buy a pack of salt/sugar/oil, etc. just to use it a few times and then leave in the villa.. (hopefully for next visitors).
The same goes for the dishwasher tablets, detergent for the washing machine.. We had to ask our cleaning ladies to provide us with the soap for dishes and a sponge, because there were also none..
To be fair, there was a shampoo and shower gel in the bathroom. But still it’s the first time I see an Airbnb so empty for the basic stuff. Maybe then please inform people that they will need to extra buy everything. It might not be a problem for longer stays, but definitely ridiculous for a short-term booking.
It’s really the only distracting and annoying thing, otherwise the place is great. I hope you can fix the problem discussed, and then you’ll be unbeatable in that area :)