We spend 1 week in this apartment. It is very cool and have everything to make you feel at home. But we had a problem with the Air Conditioner and the owner didn’t make anything to at least try to fix it. We spend the entire week sleeping very badly because of that. They tried and gave us a one-day solution and then nothing else. At the first time everything was good with Olga (The owner) but then everything turned very bad (They entered in the apartment without our consent to turn off the A/C). It is a very long story but with this summary, I think that it is enough to understand the situation. In a other hand, all the communications should be in the Airbnb Platform, not from differences numbers from differences countries (Because there is no record of the conversation).
Olga, thanks for everything but this wasn't good at all, and we never listen “I'm Sorry” from your side.
Thanks for the good things and we hope you to learn with this experience.
Regards.