Our party of 5 stayed at Nikita's House. Following a wonderful holiday in other areas of Crete, our hostess Aspasia welcomed us warmly with raki and juice.
The house itself is comfortable, full of traditional Cretan character and beautifully situated within Chania. All facilities work and are present as advertised.
However, our stay became very unpleasant in the hour leading up to our departure. Aspasia arrived a full hour earlier than agreed, urging our hasty exit as she stood outside the property. Aspasia then asked if one of our party would accompany her during inspection, a request to which we were naturally happy to oblige.
To our dismay, Aspasia berated us for allegedly stealing a bed sheet. This accusation constituted a specific assault on each of our characters, our physical appearances, and her perception of our activities thus far on the trip. Additionally, Aspasia speculated that a pre-existing stain on one of the beds had been the result of a member of our group vomiting, which was not only untrue but hurtful and insulting.
Despite our insistence to the contrary, Aspasia postulated that the bed sheet had been on the bed upon our arrival. Shortly afterwards, the bed sheet was discovered intact and unmolested in the kitchen where it had been since we arrived. Upsettingly, Aspasia refused to offer an apology for her accusations or indeed for raising the tone of the discussion to a heated and inflammatory level, and instead walked away-not before threatening to charge our party for her supposedly missing bed sheet.
As you can imagine, not only was this interaction upsetting and intimidating, but could have been potentially ruinous to travellers who have little money or who are relying on positive Airbnb feedback to continue their journey.