Before staying at the villa, the communication with Kostas was prompt and very helpful. We were able to organise a transfer from the airport, get more details about the property and quotes on various extra services such as car hire and day trips.
Upon arriving, we continued to get excellent support from Kostas and the home-owner for places to eat and go out. They were able to provide groceries upon arrival which made it very easy to settle in.
The location of the villa is conveniently located with a short walk to a supermarket (10 mins) and a moderate walk to the old town (25 mins). The villa is located up a hill so those who aren't very mobile may find the walk a little tiring / difficult.
The amenities were plentiful. It was possible to clean/dry clothes and the kitchen was very well stocked for dinners and cooking/baking for a large group. We travelled as a group in our 20-25s, and did not run out of things to do in the villa.
Not only did the villa look and feel as described, Kostas went above and beyond to ensure our stay was enjoyable in Crete. I'd highly recommend this property.