This is how Airbnb should operate, with a warm welcome and utmost hospitality! George was in contact with us in a timely fashion once we had booked the villa. He met us on the day we arrived and provided us with suggestions on places to visit and foods to try on the island. As a native, he knows the island very well so we followed his advice and were not disappointed. He also helped us with the language barrier by contacting a tourist attraction we were interested in. Everything about the villa is as advertised. It had everything we needed and if there's anything missing, we could just contact George. The AC worked and windows can be opened as an alternative for cooling since they have a screen to keep the bugs out! We met Claire on our last day along with their children; a friendly family and wonderful hosts! We will stay here again on our next trip to Crete. Thank you for everything George and Claire!