The stay at George's place was a 5 star. However, upon check out, we were told to place the key in the mail box but the instructions was unclear as to which mail box it is and we mistakenly placed the keys in the wrong box when we left. His messages after were very disappointing. Despite us apologizing profusely we received several aggressive messages which made us very very upset. That's why we gave George a 3 star.
Communication with George could be much improved. When we first booked the home, we didn't receive replies for our initial messages regarding checkin and extra enquiries for a month. We got prompt and friendly responses on the day of arrival though. We had difficulty communicating with George regarding specifics in the house : operating hot shower main switch, return of key etc. Terrible attitude of George upon checkout mistake on our side which we apologised profusely for, a problem which stemmed from miscommunication.