Matthaios was very helpful, sending pages of information to help you find the apartment and getting an overall knowledge of things to do during your stay. He was quick to respond to questions and made you feel at home. The apartment was exactly what he said it would be. Very nice and tidy. A strones throw away from the beach, with many amenities. Easily contacted during our trip through WhatsApp and gave directions and pictures of maps if we were ever lost or needed to go anywhere. His parents who live downstairs of the building were also very firendly. His father left us fresh grapes outside our room and would greet us with a smile when we walked by. We were able to meet Matthaios once and he was very nice and pleasent, asking us how the trip was going so far and answer any questions we had for him about the house or Heraklion. Would highly recommend.