Petros is helpful/ friendly/informative. Even though our flight was early morning arrival he meet us personally and had left a surprise for us in our room. The room was exactly like the photos..it was clean and the linen changed regularly. It included a fridge and air conditioning. The view from the balcony was spectacular. The hotel is handy for local buses and the Police Station, Hospital and Bus Station close by. Whilst the promenade is flat Agios Nikolaos is hilly which could cause problems for anyone with limited mobility. Though the hotel does have a lift. There are plenty of places to eat close by and several local supermarkets. The bay is family friendly for bathing and hosts snorkelling and diving schools. The road in front of the hotel is very busy day and night but the air conditioning counteracts the traffic noise. Altogether a value for money hotel in a great location. Already planning our next visit..