Stella was prompt with her response and although we did not see Stella, her coworker warmly welcomed us to their room. The room was as shown in the pictures, beautiful and luxurious. After our 2 and a half hour bus trip from Iraklio it was very nice to sleep on a comfortable bed and to take an amazing shower. The patio overlooked the shopping alleyway filled with restaurants, cafes and even a wine bar next door. The transaction went smoothly and we will sure be back!