Travel and booking during Covid times isn't easy, but Keren was absolutely flexible, reasonable, helpful, and very responsive throughout the whole process (dating back to a year ago when a cancellation was required due to heightened travel restrictions). When we got to Greece we had a terrible situation with a rental car service (anyone who reads this do NOT book with Green Motion rental cars). This left us in a difficult situation, but Keren and her team were able to help remedy the situation and have a car delivered right to our house! I was blown away by the helpfulness and resourcefulness to make a bad situation better. No Airbnb host has ever done anything like that for me before. Aside from that, the house was amazing and the pictures don't do it justice. I loved our location too and Crete was a real treat. I will definitely come back here with more family and friends, 5 star experience at the Yellow Villas.