Litsa's place was set up very nicely when we arrived. Check-in was smooth and she lives right in the apartment above so it was easy to get in contact with her if we ever needed anything. She left snacks and drinks for us in the fridge which was an unexpected but lovely touch!! The apartment is cozy and bright (gets a good amount of sunlight) and overall very pleasant to stay in. Litsa provides helpful information about any spots to visit near Chania, as well as restaurant recommendations. She checked in with us some evenings to make sure we were doing alright and to answer any questions we had about traveling around.