Most of the places I stay are just for a few nights, but I lived in this apartment for 3 months as the first step of our move to Crete. I REALLY got to know the place over that time. I talked with Eleni a lot (and met her charming family!) and she provided tons of advice and assistance on so many issues. When you stay here, take advantage of her kindness, because your life will be better for knowing her.
About the place: First off, the location is perfect. It's right in the center of the city, but one street from the super busy area so it is very quiet at night. Parking is sometimes available in front, but there is a great lot just one block away. The main bus stop is a few feet away, and also one of the main places to get a taxi. It's a 6 minute walk to fountain at the center, where you can have amazing breakfast at Phyllo Sophie's, and amazing food at the myriad of restaurants.
The apartment was perfectly clean. The beds were extremely comfortable. The kitchen was well stocked with everything we needed – even local amazing olive oil. Part of the time we were there it was very hot and humid, but the air conditioners kept this place cool. And since the apartment is extremely energy efficient, they didn't have to work very hard. Lighting was pleasant, and everything was modern. The personal touch with her love of two specific colors gave the place a ton of charm.
The WiFi worked great. I do work online and Eleni even bumped the speed to 100 Megabit for me, which was a huge help.
Sometimes when you stay at a place, there are little things that aren't right – but that just wasn't true here. From the easy access (one flight of stairs - easy to move your suitcases) secure door, charming kitchen - it was all just right. There are TVs in both bedrooms, and one in the front room also, which is where you get to the deck.
I recommend this place 100%