Unfortunately we had the chance to stay only for a night in Rethymno, but the truth is the place was great for our necessities. Eleni was really nice and helpful, we were in the heart of the town, the room was tidy and clean, well equipped and the A/C worked perfectly. There is even a mini market next to the apartment.
Ps. We loved the mini balcony for our breakfasts, the views are nice.