We were collected from the airport. The communication was very easy. Location is amazing. 2 min walk from the bus stop, 5-10 min walk from the city center. It is the perfect place to go around Heraklion and get on daily tours. Transportation is excellent. Highly recommended to anyone who wants to see Heraklion and go around Crete using public transportation. The place is clean, neat, it has all required amenities and it is very convenient.