Ioanna was very pleasant and very helpful. My friends and I had a ferry that got in very late and behind schedule and she still made the time to meet with us that evening. She was very helpful. She even came and changed the towels a few days in. She left us bread and jam in the kitchen for breakfasts and everything was very well put together. Beds were comfortable as well. Loved the location as the shops and restaurants are about a ten minute walk from the house (downhill going to the shops and uphill going back to the house). Narrow streets getting to the house but Ioanna made sure we were comfortable by meeting us a bit before the house and allowing us to follow her in. We had a few questions throughout or stay and every time we called or messaged, Ioanna was available to answer our questions. Loved our stay in this beautiful home and neighborhood.