By the time we arrived at the place we had available sheets and pillows, small towels and mineral water. Mrs. Chryssoulas is very sympathetic and willing to help, but I have some complaints about the place. First, although the location is very, very strategic, it's located in a sort of noisy area. We arrived tired at Chania and on that night couldn't get enough sleep because of the loud noises that came from everywhere. The following nights were fine though. Second, the ROOM SMELLS like old, and we had to take antihistamines to make trough the nights, and because of this we avoided staying in the room as much as possible. Third, we got internet signal from the wi-fi spot but it was useless, since our smartphones would connect but not navigate. Really, THE WI-FI IS USELESS! Fourth, the DIRTY BATHROOM. We found hair on the walls and on the sink and dirt behind this one. Also the bathroom could use some makeover. It's small, and that's ok, but it looks very old and unclean, and has neither a window nor an exhaustion system. Fifth, the bed was uncomfortable. Overall not a good experience and we wouldn't recommend the place.