Fotis was super helpful. The communication was super fast to respond. Fotis also helped us out with an earlier check-in and later check-out to accommodate our big rucksacks. The flat is a great location and very modern, light and bright. The kitchen was fully stocked with pans, cutlery and all you need. The shower was great (sometimes hard to find one like this in Crete). 100% recommend staying here. Amazing value for money.