Our stay at the Vila Caneva was the best experience we ever made with rental houses. We found and booked the Vila in December 2017 for our summer vacation in July 2018. Immediately after the booking procedure we were contacted by Kostas and his etouri team. They provided us with a lot of relevant information, gave us the contact details and also offered us to book rental cars via contacts etouri has in Crete. We already had our car booked, but a very nice detail. Two weeks prior to our departure we were contacted again, Kostas gave us further information, the direction to the Villa and some further details about the house. The Villa has its own app, which we also downloaded.
On arrival date in Crete we were contacted via text message by Sophia from etouri to arrange the entry into the Villa. She was there on time, we got the keys and she also explained us the house (washing machine, microwave etc) and showed us where to find the stores for our immediate needs.
The Villa itself is even nicer then in the pictures. The upper rooms all have A/C, the upper terrace is fantastic for breakfast, lunch and dinner. The lower terraces are great to spend the day at the pool, the BBQ is fantastic. Our kids loved the pool, it was really hard to get them out of it...
Elena from etouri was in charge for the housekeeping. The Villa is cleaned 3 times per week, she informs you by text message a day before indicating the time when she and her colleague will arrive for the cleaning.
The surrounding of the Villa is a little less lonesome then it appears on the pictures, there are houses around, but you have the view to the mountains and the see.
Supermarkets, taverns, pharmacies, groceries etc are all close by but I recommend to have a car. Giannikos Tavern can be walked and is by far the best experience you can make. Test it!
In essence - we spent two perfect weeks in Crete especially due to the great service and dedication from Kostas and etouri. There is really, really nothing that I can imagine to be better. Maybe one thing - if the cats would have come more often, the happiness of our boys were incredible :-)
I am happy to act as personal reference if people interested want to know more, but really - a 100% recommendation!