First the bad, then the good…
The bad:
The two AC units in the upstairs portion of the house, where two of us slept, stopped working in the evening of the first night. It was a pizza oven in those bedrooms which resulted in two of us barely sleeping at all. Our other friend slept downstairs where the temperature was cool and very comfortable (i.e. where other AC units worked).
We notified the house manager about the broken AC units. She asked maintenance take a look. All they could do was apply a quick fix (their words); a permanent fix would come later. On the second night, around the same time as the previous day, both AC units stopped working again…repeat of the first night. It was incredibly hot in both bedrooms, and two of us barely slept at all again. That made two of our vacation days difficult…we were zombies during the day from lack of sleep.
I think the worse part about this is that all three of us feel, based on how this all played out, that ‘they’ likely knew the AC units didn’t work prior to our arrival, and didn’t tell us about it (but, we can’t say for sure, of course). If they indeed knew, they should have informed us and given us the option to cancel and book another home. The heat was truly unbearable!!
Lastly, neither management nor owner made any effort to make up for this fairly significant issue (if your guests can’t sleep because it’s 85 degrees in two of the bedrooms, it’s a significant issue, and any reasonable owner/management company would/should compensate guests in some way). We did receive a WhatsApp message stating it was unfortunate that we didn’t sleep because of the heat/broken AC units. That alone will keep us from renting this house in the future.
The good:
The house is beautiful. The location is fantastic; quiet, secluded, amazing views of the ocean below. Great pool, great dining and lounging area outside. Fully equipped kitchen which made preparing dinners very easy, and we especially liked the outdoor bbq area.
In summary:
Before you book this beautiful home, confirm with the owner/manager that all AC units work (ask for confirmation in writing) and ask them to commit to compensating you if the AC units ‘fail’ the day you arrive or at any time during your stay. If they do that, I highly recommend this house if you love peace and quiet, a beautiful pool with an outstanding view.