We arrived in the middle of the night. George provided thorough instructions on how to find the place. The door had a problem opening. The photos of the place make it seem much larger and much lighter than it is. We were also under the impression that the entire compound was one apartment and that we would have it to ourselves, which wasn't the case. The biggest problem was the bed, which ultimately led us to leave the apartment. The mattress was extremely uncomfortable, the worst we had ever slept on. It was hard and lumpy at the same time...you could feel every spring in your back. Neither of us slept and decided we had to find new accomodations the next day if we wanted to have a comfortable vacation. When I explained the situation to George, he was defensive and unapologetic and wouldn't offer us any kind of compensation. We also tried to receive support from Airbnb themselves and they were extremely unhelpful, stating that it didn't violate their policies. If you can't sleep because the bed is so uncomfortable, then what's the point?! The whole experience has led to us adamantly deciding to never use Airbnb again.