Nicole accepted our request to stay in her airbnb apartment right away. She made sure we have all the necessary information for a smooth arrival by sending us well in advance a manual with detailed instructions on how to reach the apartment. She was there to welcome us and overall we were amazed by her hospitality; she had fruit and wine waiting for us in the apartment upon our arrival, and she even baked a cake for us during our stay! Both Nicole and her husband were lovely to talk to and they were always available to answer our questions or to give us tips on which restaurants, exhibitions and beaches to visit. The apartment was simply amazing; it was a spacious loft with a beautiful mix of traditional and contemporary elements. The kitchen was fully equipped and all the appliances and internet connection were working properly. And I have to say that we really enjoyed the wireless sound system! Although we were living in the heart of the Old Town, the neighbourhood was pretty quiet. Still, we were only 1-5 minutes away from all the top-rated restaurants and bars in Chania. If you decide to rent a car, finding a parking spot may be a bit of a hustle, but that is something you should either way expect if you decide to stay in the Old Town. Overall, I would strongly recommend Nicole, both for her hospitality and the amazing job that she has done with the apartment. We had a dream vacation in Chania and we would definitely stay there again.