Kostas is very welcoming - he will show you how everything works in case there is any doubt, with the bathroom/kitchen etc, is always on hand via messaging if not in person to answer queries, and very sociable when around in person, making sure you're comfortable and having a good time in Chania. The rooms are true to pictures - clean, tidy, comfy, and have everything you could need for your stay. The neighbourhood is residential meaning it's very quiet, despite being a couple of minutes walk from the beach, and that there are local bakeries and stores within a 10 minute walk to pick up anything you might want. The added bonus of this listing is Kostas' cats - happy to play and pose for pictures. I definitely plan on coming back! Thank you Kostas