Although there was a bit of a language barrier, Irina did everything in her power to make us feel comfortable. Irina lives in the same building complex, so it was very easy to get in touch with her, and she was very accommodating with any requests that we had--extra towels, towels for the beach, etc. She helped us figure out some plans, and gave us suggestions of what we could do when we were unsure. She laid out beach chairs for us without us even asking.
The apartment itself was a good size for my party of 4. The kitchen was very small, and it was a little tough to use. But we only used it once and we could still make do. The apartment is equipped with wi-fi that actually reaches out to the beach. Irina came in and cleaned the apartment for us everyday, so although we stayed in an apartment, we still got hotel-like services. The location of the apartment is good if you want a quiet getaway. The beach is literally within a few feet of the apartment, and is quite private. It's either a bus ride or taxi ride into Chania, the main city, but it's relatively easy to navigate the bus. If you want to stay in the village, there are plenty of places to eat with beautiful beach views. We definitely had a wonderful time staying here!