We had a wonderful stay at Kavousi Resort. We were welcomed by Kiki and her staff when we arrived. They helped us navigate Falasarna and gave excellent recommendations of things to do around Chania (definitely check out Balos lagoon!). Kiki even gave us a brief Greek lesson. The resort looks just like the photos. Our room was beautiful and had a deck overlooking Falasarna beach. Breakfast was delicious, which they can bring to your room. The service was excellent. Would highly recommend staying here for anyone visiting the west side of Crete!