First of all, this is a basement advertised as a lower level. The windows are not very big and there is no air-conditioning. Most nights were ok with the fans provided, but during the day, it could get hot. Due to being a basement phones do not work, you need to stay on wifi all the time. Which in my case was a bit of a pain because I was there for work and I had to be reachable.
Initially I booked for 2 months. I booked long term stay via Airbnb for the entire place and so, I put one guest only since there was no difference in price between 1 or 2 persons, I was on my own most of the time but I was expecting some visits from family and friends during that 2 months because it’s summer in Crete, it’s only natural. The hosts are Nikolaos and Christina.
The check-in process was ok, the place is huge and clean, beds are very comfortable and the place is modern. Everything was provided, they even gave a welcome basket full of local products, which was nice. I asked for local recommendations and they were helpful. I told Christina both my parents and friends were coming during my 2 months stay, she agreed that any extra guests are 15eur per person per day. I understood that the extra fee was only applicable to the 3rd person onwards, since there is no difference whether it is 1 or 2 guests. A few weeks later, my parents were coming to visit me. So, I updated the number of guests from 1 to 2 guests, via Airbnb since I don’t need landlord approval about this and it is the same price anyway.
So, my parents came and she charged me for both my parents! Instead of 120eur for the 3rd person, she charged me 240eur extra for 2 extra guests for 8 nights. I paid because my parents were around and I didn’t want any problem. Later I called Airbnb and see if they could ask them to respect the terms & condition of the contract. I had a friend coming after this and she wanted to charge extra for that friend as well, even though my booking was for 2 guests!
She said the only reason the price is as such is because she only expected 1 person to stay in the whole house, and the extra charges were agreed upon before I changed the number of guests. If there is a difference in price, why is it when I changed the number of guests the price still remains the same? She clearly couldn’t distinguish long stays vs short stays. I was expecting a bit more of flexibility and common sense. I wouldn’t recommend this place, It’s a basement, the owner is greedy. I rather find other places with better condition and pay extra to them. I left the place 2 weeks earlier than planned.