I made this reservation on behalf of my 20-year-old son who was on holiday with friends without reliable access to the internet. Mrs. Lena did not hesitate to accept my request and booked her beautiful single room for him. His arrival was planned on a Sunday and Mrs. Lena made sure that, even though she wouldn't be able to meet my son personally, he would have access to the room. He loved the room, the location, the peace, which made his short stay in Chania a delight. The price, given the location and time of the year, was also quite reasonable. I'd definitely recommend Mrs. Lena and her pension behind the Nautical Museum.