Our week-long stay was great and we would recommend this place to anyone visiting Chania!
Pros:
-The location is perfect for exploring Old Town and you are minutes from the harbor, bars, and restaurants (The Chop and Pork to Beef Wild which are amazing street food places. They are similar but have their spin on the items. We probably went to one or the other every day we were there).
- Eleni greeted us a check-in to show us around the place and was very communicative when we needed help. She was lovely!
-The place is pretty spacious - great for 2-4 people, but we were just 2 so the space was nice
-Hot water with good water pressure
-Designated parking spot if you've rented a car
Cons (well, more like tips based on our struggles)
-Unlocking the door the first few times was a little tricky. Once I figured out, I was a pro, but I definitely needed two hands to get the job done each time. I'd ask Eleni to demonstrate once before she leaves =)
-The street is VERY narrow so if you rent a car, be sure it is a mini and be sure you are good at backing up down a street because unless there are no other cars parked near you, it is difficult to turn around. If people were visiting other apartments or looking for parking, it was a pain to either wait til they left or you had to back out all the way down so they could get out.
-The key needs to be let inserted to keep the power on so when you need to leave, you have to take the key and all power goes off (fridge stays powered on). I understand that this is great to ensure electricity is not wasted with lights being left on, but it was a pain when we did laundry and wanted to leave as we had to keep the key inserted, but I guess you can always just leave the door unlocked if you're comfortable with it (or just do laundry at night before bed, but we needed things dried asap and there is no dryer).