Beside the fact that the house is actually as described in the pictures and that the location is great - 2.5 KM from the high way that will take you to all places in Crete (you must have a car), Giannis is so nice, help, available - all the time!
and this is the most important, since at least to my opinion, you measure the person when you have a problem...
and we had a problem with the electricity, which can really destroy a vacation, so we contacted Giannis, he came, check and fix the problem in 1 hour! (including buying new fuse, and replace it) - this is the way to handle problems!
we were 10 people, 6 adults and 4 kids, had a great vacation (9 nights) and this amazing Villa!
Highly recommended!