The room was very small and entirely lacking in power points. There was no way to charge our phones without getting a multi plug from the host to share the power point the small fridge was using. Even then, the plug stuck out right in the middle of the bed. How does one sleep with the plug jutting out at pillow height and the phones lying in the same bed? Phones and power plugs are not good bedmates.
The cleaning was slipshod. We were a party of two. Only one tiny shampoo and bath bottle was provided, and never replenished throughout the entirely of our 4 day stay. We would find used towels hanging, still wet, under the sink after room service was "done". The floors were not swept well, and none of the bed linen was ever changed.
No water boiler was provided in the tiny room, but to their credit, the hosts provided us with hot water whenever we asked. George would add little biscuits, spoons and a plate as well, but he was not there all the time and the other family did not do this little extra.
It is in a good location, but so is every other hotel there. Matala is small and is a walking town.
Family run but not well run or constructed. Not recommended.