We loved our stay at the Sugar Villa! Crete is a beautiful island and there is so much to do. Sugar Villa was a great launching pad for these activities. There were a few hiccups toward the beginning of the week -- e.g. there was no one available when we tried to pick up our keys, the resort that was advertised as part of the package wasn't opened for the first half of our stay, and there was no welcome package or instructions for how to use various pieces of equipment in the house or check-out. It was a beautiful space, though, and in a great location. ThinkVilla was extremely responsive to various issues that came up over the course of the week, which was helpful. The villa was also very clean! We had a few amazing meals with the private chef they work with -- those experiences were really priceless.