What a great hotel! Cozy, clean, and uniquely designed "loft" rooms. But the best part was Christina. She was extremely patient with us when we arrived later than planned. When she learned that we had to inconveniently drop the rental car at the airport, she called the rental company and convinced them to pick up the car in old town Hania (which meant they had to drive all the way from Iraklion!). She let us borrow a very detailed book on Crete so we could plan a hike the following day. And when we came back 2 nights later, she was extremely accommodating as she came back to the hotel at 9pm to give us our key. The philosophy of the hotel revolves around the appreciation of life, and the hotel expresses that beautifully through its design and the warmth of the owners, particularly Christina. Would definitely stay here again!