Emmanuel and Yannis were amazing hosts, their communication throughout has been exceptional. The welcome pack when we arrived was amazing. There were a few very minor incidents whilst we were in the property (air con not working in one room, a mouse in the pool one morning, the cleaner not turning up which was obviously a misunderstanding on her part) and these were dealt with promptly and efficiently. It felt like nothing was too much trouble. They were easy to contact via their manager and responded within minutes.
The villa is great overall, very spacious and in a fabulous location. The surroundings are very pretty and well-maintained and the distance from the main strip in Platanias means that everything is within walking distance. The outdoor pool and garden is lovely. The kitchen is well appointed but there were no cleaning products etc when we arrived so worth thinking about taking some washing up liquid, dishwasher tabs and cleaning cloths. We asked for t-towels and these were provided quickly.
Sadly some of the fixtures and fittings are a little tired and need updating - the hosts have been made aware. However we would happily recommend this property and these hosts as they clearly care about their guests and do everything to make them feel welcome.