We were made to feel very welcome, and the apartment was very tidy and well equipped. There were some provisions of tea and coffee, and the bathroom was a joy to use. Iro sent very good and clear instructions to us as to how to find the address, and met us when we arrived, showing us around the apartment and making us welcome with some raki and chocolates, which we devoured. There were books and magazines to read, should we have wished, and we were both very comfortable.