We arrived late in the evening as the sat-nav struggled to locate the flat but Eirini was thankfully waiting for us. We were able to park our hire car close by for free which was a big help and in 5 mins or so we could walk into Iraklio city centre, so location was great. We never felt for our safety and the locals were very welcoming, a smile and a modest "hello/gia sas" go along way.
We were delighted with the apartment, there is a lot of space and the touch of an artist is obvious to see. It is quite delightful to be there with a lovely little courtyard at the front or a large terrace on the rooftop.
Erini stocked the fridge with bits and pieces which we may have needed and was very prompt at changing our towels when we went to the local beaches for swimming. She was very welcoming and was always ready with restaurant recommendations and things to do and see. The wi-fi was also great for added research and keeping in touch with family.