Stelios was extremely helpful. I was wrapping up some work nearby and taking a week holiday. There was lots of uncertainty around the start of the trip and he went way out of his way to make everything easy. He definitely went far beyond the minimum. He checked in via email more than once during my stay and on my checkout, even helped me book a discount cab ride to the airport! The place was very much as described and the location was great. Everything worked well. The kitchen equipment was a bit spartan if you really want to cook but very adequate for me and great for the price! My only caution is that the unit can be a little loud occasionally. Just street noise and this is probably true for every ground floor unit in Chania. I only bring this up because I stayed one night in one of his other units in the same building up on the 2nd floor and I would recommend that for any couples even though it is a few extra Euro's per night. Nonetheless, go with Stelios!