Communication through Nikos was efficient prior to our arrival.
At check-in and throughout our stay, we interacted with the owners of the property, Maria and Stavros and their daughter, who speaks excellent English.
The house is opposite the building in which the family lives but quite private, as there is a garden of mature fruit trees screening the two properties. The house cannot be seen from the road as it is situated behind, down a driveway, where one can park a car off the street.
The kitchen was well-equipped. If driving in Chania doesn't appeal, you can catch a bus 5 minutes walk away which will take you to the old centre in 5 minutes. There is a beach 5 minutes drive away.
The outstanding feature of this property is the extraordinary kindness and generosity of Maria and Stavros. We thoroughly enjoyed chatting with them and hugely appreciated all they did for us.