My husband and I had a brief one night stay here and didn’t arrive until 11PM due to our flight. We appreciated the use of a key lock box so we didn’t have to meet anyone that late. Unfortunately upon our arrival we had problems. These problems are in two groups. One - we had 3 plumbing issues. Two - we had 2 noise issues.
In the morning my husband filled the bathroom sink with water for his morning rituals and he discovered the water has a light brown hue to it. Upon doing some online searching it states that tap water is not safe to drink in Heraklion. We recognize that the owner can’t control the quality of the tap water, but not informing guests to NOT drink this water poses a health risk. Yes the owner provided a container of water in the fridge but we were never informed to not drink the tap water. We also encountered that the toilet was not able to flush. Upon investigation it appeared the flushing mechanism was literally held by a thread, which had broken. Then, when I went to shower, water was spraying out onto the floor due to the pipes not being adequately tightened. Due to it being so late (after 11PM) we chose not to contact the host as we were exhausted from our travels and just wanted sleep.
Regarding the noise issues, the bed is located on the open loft area above the main floor. The metal spiral staircase to access the loft creeks loudly when using the stairs. Also the bed makes a loud noise with even the slightest movement, which contributed to poor sleep.
We mentioned the issues with plumbing to the hosts as we exited the building and briefly met them. Hopefully these issues were fixed for future guests.
The reason I’m rating this rental so low is literally we just wanted a place to sleep/shower and we had several incidents of difficulty doing those basic things. Also not mentioning to travelers/guests that the tap water is not safe to drink is a health hazard.