Great place to stay in Chania. The host (and his parents) are very responsive via message. Before our stay, they got in touch with us to see how we were arriving and at what time. They recommended the best ways to reach the air bnb. We took a bus from Heraklion to Chania and the hosts informed us that it was a very short walk from the bus stop (about 7-8 minutes) and that we could also take a taxi if we had too much luggage. We walked and were greeted by the host's parents. They helped us get our luggage up to the air bnb (it is on the 5th floor of its building) and showed us around the place. The gave us the keys, the keypad code, and provided us with many local recommendations for activities as well as food and drink. The place was clean with one large bed, a nice kitchen, and a large bathroom. The location was great (10 minute walk to the old Venetian port and all of the nice restaurants in the city). Throughout our stay, the hosts were very communicative and offered to help us with things such as picking restaurants and arranging a taxi if we wanted to. I would recommend this to anyone looking to stay in the center city of Chania.