Villa Balcony was my 9th time using AirBnB, and it was hands down my best experience! Konstantinos and his family are some of the nicest people I have ever met while abroad... Konstantinos was very responsive and kind in communicating before we got there, and then we had the pleasure of meeting his parents who showed us around the place when we arrived. Konstantinos also met up with us, but at the airport before we flew out since he was called away to work the day we got in. He came just so that he could meet us, which was incredibly sweet.
All 3 of them were unbelievably pleasant :) I mentioned to them before we left that my husband and I were coming to Crete in order to celebrate my birthday, and I kid you not this wonderful family left me a cake in the fridge!! And it was so freakin delicious! I was again taken back by the gesture. Not only were they a pleasure to deal with, but the villa was breathtaking. Unbeatable views, pristinely clean, and nice and quiet to get a good night's rest.
Konstantinos was also extremely helpful with suggestions and directions for getting around. The villa is up in a small mountain village just outside of Heraklion, about a 25 min drive from the airport. We enjoyed being outside of town where it's much quieter and more private, so that was yet another perk. We can't wait to come back to Crete and stay at the villa again, hopefully sometime very soon!