Lilian and Linda were wonderful. Lilian was very responsive and thorough. The rooms were very clean, and they even provided special touches like soaps, Nescafé packets and toast and jams, and prettily folded towels. Linda came by to clean and provide fresh towels every 2 days. The AC was cold, water was hot, and WiFi was adequate.
The location was a 5 min walk to the very quaint beach, and a close drive to other places like Kalyves and Chania. It was very quiet and relaxing.
If we ever return to Crete, we will definitely look into staying there again.