Stelios was fantastic at communicating via email and phone both prior to and after we had arrived in Crete. He was welcoming to our family, helpful, and the apartment was exactly as it appears in the add. The apartment was very clean. His family even baked a cake for us as a welcome gift! We had a great experience and would highly recommend! If you plan on spending a few days in Chania, this apartment is located in a great spot with easy access to town. A home a way from home you could say :)