DO NOT STAY HERE OR BOOK WITH AGNI TRAVEL. The villa was disgusting, the fridge was filthy, the cutlery drawer and cutlery were dirty. There was blood on a supposedly freshly laundered towel and in the upstairs bathroom. The table outside was filthy, the throw over the sofa was revolting and covered in stains. They were 3 1/2 hours late checking us in and then when we did eventually get in we found the villa in a disgusting state. We rang the numbers provided several times to no avail before finally speaking to a Greek agent(?) who frankly wasn’t interested at all. He sent a cleaning lady back (with her young daughter to act as an interpreter) she told us that she had asked for a new fridge, towels and bedding a long time ago but her requests were denied. We decided we could not stay, we felt it was a covid risk and booked ourselves into a nearby hotel. Agni travel could not care less, they denied everything we said. We sent them photographic evidence and videos showing the state of the place. They even denied we had contacted them despite us providing screen shots of phone logs. All requests for a refund have been rebuked and they have failed to respond to our evidence of trying to speak to them. We paid £2700 and ended up having to rent somewhere else.
Do yourself a favour and book elsewhere, we have stayed in lots of really lovely places in Crete with fantastic hosts. This villa was neither. The moral of the story is that we will never choose a place on air b n b again that is managed by a company. Agni travel took the money and failed to provide a habitable property and we’re in COVID times! I can’t even imagine what their standards would be like under normal circumstances. DO NOT BOOK THIS VILLA OR ANYTHING ELSE WITH AGNI TRAVEL.