We missed the kitchen tools, for us the kitchen is where you can make some hot meals. Our balcony had zero privacy (room 112). It was very inconvenient and upsetting, when we were trying to sleep at 2 am, but we couldn’t, because our neighbors were talking in their own balcony which has almost zero separation of ours, so it was very loud. Positive: The receptionist was very kind and we had later check out time.