we enjoyed the short stay in the penthouse, having the big terrace for us was totally great and unique experience. the flat has everything you need.you can take a bus just next to the. building which takes you to the center of Iraklio,it also goes from the airport so no need to take a taxi. the flat is furnished in a lovely "romantic" style :) there is wifi but quite a low signal. overall it's a super clean and nice place! we didn't get to know Zinovia though because she was away but the check-in and checkout were arranged for us at flexible hours (we came late in the evening)