Excellent location, just next to the heart of Heraklion (The Lions statue or whatever).
Room was fresh and modern; AC machine was new and rather silent. It was possible to do laundry in the common laundry machine. Room had simple cooking equipment and new fridge and small TV. All the basic stuff needed and everything working perfectly.
Balcony was nice at 3rd floor and good for drying the clothes and towels, but we didn't see any drying holder whatsoever where you could place the wet clothes, so we used the table and chairs there.
Check in and check out was easy. And we could leave our luggage at check-out to the locker which was located at the staircase.
All in all very good experience - can be easily recommended.