Although we didn't have the chance to meet Alexandros, he was away on business at the time, we spoke on the phone and met his cousin who were both very accommodating and helpful, even when we arrived very late into Crete and required directions. Actually we found all Cretan people to be warm and welcoming. The flat had all the essentials (bottled water, milk, snacks, shampoos etc) when we arrived which was a lovely touch. The flat itself is great, the sofas are perfect for a post-beach lounge. Plakias itself is a good spot to start exploring from. I'd definitely recommend walking from Plakias to the beach at Souda, so beautiful! Also the "follow the river" tour that the local guide company do is really lovely. All in all I highly recommend this apartment!