Five stars, for sure. Rena is a very caring host with great advice. Although we did not meet in person, she was there to answer any questions we had and arranged everything very well. The house is a great base to visit Elafonissi, Balos and all the other beaches in the West of Crete. The house is very well equiped, clean and comfortable. Kissamos is a nice town to stay with restaurants and the beach only a few minutes away by feet. Me and my partner were extremely happy we stayed for a week!