The location was near to the town centre and around 15min by foot from the Heraklion bus station. It was also near to the bus stop that took us to Knossos palace, about 20min drive away.
The host also expedited the clean up and allowed us to have an earlier check in, which was really appreciated.
The room was so pretty and exactly shown in the photos and the balcony was spacious and had good vibes. The kitchen was well equipped with an oven, stove, pans etc. As the apartment had no washing machine, we looked for laundry shops elsewhere.
Unfortunately during our stay, there was an issue with the hot water but the host was quick with the communication and it eventually got resolved.
Great place, would recommend!