This is a great apartment a little bit outside of the Heraklion city center. Despina was an excellent host -- met us at the bus stop, left us some tasty pastries, quickly answered any questions I sent her, and helped us book a taxi in the early morning when we left. My only caution is this: Make sure you clarify in advance that you want both beds prepared (there was a bit of confusion on that front for us). Overall, however, we had a great stay.