The apartment was very nice, pretty and clean. The check in with the key box was very easy. We never met Konstantina but it wasn't necessary anyway. In case of any questions, we wrote her a Mail and she answered within a few minutes. Only the parking around the apartent was a little bit difficult and the noises of the planes were pretty loud but you can hear them nearly everywhere in Heraklion. There was no window to open in the bed room but with the door open to the living room, it was okay. Thanks for the nice stay in your apartment, Konstantina!