The contact to Sofia was very hearty. Sofia asked about my arrival, gave hints and tipps and made sure my arrival was fine. The flat is in a small street on the 5th floor, with elevator. Sofias friend handed me the keys and called me several times to make sure I found the place and afterwards that I was alright and had everything I neede. So nice! It is obvious that they are still working on finishing and decorating the place, some picture frames are still empty and things like that. That is a small drawback on this flat. But the flat is very welcoming, nicely decorated and has a huge balcony with fantastic view over the southern part of Heraklion. Walking to the central square is around 10 mins. A cab from the airport is 9€. The flat was as described and contains everything I needed, including a cool water bottle and free coffee. What can I ask more! I would always come back. Efcharisto polí, guys!