We actually never met Konstantinos, as the place is actually run by his father, Lefteris, who was absolutely wonderful! He even prepared a traditional Cretan dinner for us one evening! He made sure to give us lots of tips on where to go eat and what to do and was incredibly helpful. The location of the place is perfect - right in the center of the old town, a two-minute walk from the harbour, surrounded by nice shops and restaurants, and a 10-minute walk to the bus station. We had already been warned that the prices of the rooms were low because some renovations still needed to be done, so the state of the bathrooms was no surprise to us and was nothing that bothered our trip. The Internet did not always work, but it also did not bother us, as we tried to "unplug" as much as possible. Lefteris was also super flexible with the check-in and check-out times. We are looking forward to booking with him again when we go back to Chania next year!