Sofia was incredibly friendly and helpful. She booked a table for me and my friends in a great restaurant nearby where the food was the best we tried in Heraklion. Throughout the stay, Sofia was very responsive to all our queries and always a message away when we needed her help. The place itself is well located to shops and restaurants, close to the amazing farmers market and the flat has everything you need while on holiday. Highly recommended and will come back to stay here again in future.