The communication before the stay was great and Elvira was flexible about a change of dates, also she welcomed us in a nice way. Unfortunately, during the stay we never saw her again and she wasn't available for any questions. The listing says it's a hostel, which is not accurate. There is no community room or kitchen, and there was no change of towels or new toilet paper during the five days we stayed there. The listed option of getting breakfast or organizing tours was never offered to us and her door closed all the time, so we couldn't ask for it. The room was extremely basic, not in a very good condition. The location was great, a nice view over the beautiful village of Agios Nikolaos and just a 5min walk to all the restaurants, the lake etc.