The host was responsive to issues including a fluke power issue and other small things. Dimitris I think is a newer host, but he is trying hard to please his guests, just be prepared to ask in advance for some things you may need so that he can accommodate. The location is near the shore/boardwalk, but is a little bit further of a walk to a sandy beach (east for a little cove and west for a more developed beach). There are plenty of restaurants and activities to do along the beach front. The apartment is in the flight path of incoming flights to Heraklion and there are a few neighborhood dogs, but nothing that was a problem at night. The property is on a small side street so there is no noise from traffic. Shutters allow for blackout bedrooms. There is A/C in all the bedrooms, but not on the main floor. There is only one bath/shower to keep in mind depending on your party size. There is a rooftop and nice balconies on each level. I would recommend this location and the host especially as more people stay here.