This would have been a 5-star review.... until we met the owner. The rudest, most unsettling owner I've met in the 3 years I'm using Airbnb. While we were trying to replace a flat tire and leave on the last day, he aggresively came to us, cigarette on his mouth, accusing us of bringing more people to his flat, while the reservation was for 2. He couldn't even say hello, or shake hands. The reasoning behind this was that we had opened the couch that also serves as a bed in the living room. We calmly explained that we did that because the bed sheets reeked of sweat, so we slept on the couch for 2 evenings. Also, the bed-couch is the only place where you can sit and watch TV, cause of its peculiar placement. He didn't seem to believe us, even though there are plenty of cameras on the entrance, the footage of which we promptted him to see. Who knew that A COUCH IN THE LIVING ROOM was off limits. Anyway, we left Chania, upset with the unfair treatment. The property was adequate, very clean and well equipped (kitchen utensils etc). Wi-fi was also alright. We found the check in and check out process easy and well explained. There were no towels for the face or hair, just for the body. We had a great time in the apt and in Chania, but it takes more that a nice apt to offer a great experience, it takes courtesy and an honest, not money-grabbing approach.