I had a wonderful stay. Giorgos was very quick to respond to all my queries. As many other reviews mention, this place is great for solo travellers. With an ideal location in old town Chania, it's in close proximity to a plethora of great eateries, the Agora market, a self-service laundromat, and the bus that takes you to Souda port. One thing to keep in mind though: because it's right in the middle of everything, it can get noisy at night sometimes. Great stay overall!