From beginning to end this was an absolutely horrible experience that nearly ruined my vacation. Crete is teeming with wonderful, warm and compassionate people; these people are a huge part of the experience. Manolis and his wife were mean; they were quickly angered and fast to infuse the situations with blame. While, most likely nothing will go wrong on your trip, sometimes things do go wrong. In that case, I feel confident asserting that Manolis's house will not be a good environment and your stay will become very unpleasant. He does not know how to handle anything unexpected and it immediately becomes hostile and mean. From my perspective, what happened between us, was the pin on the airbnb listing misrepresented the location of the house. The house appeared to be in a Provence where I wanted to stay, so I booked the house (I have a screenshot of this I am unable to upload to the review). Because he did not provide an exact address (which is easy to do via GPS coordinates and I asked for several times), we went to the wrong town (there are two towns by the same name in Crete). As I told him, we were not coming from Heraklion, so the only directions he provided, directions from Heraklion were impossible to follow. While getting lost is never fun, misunderstandings happen. Although unpleasant, this would have been understandable and something that we could have easily worked through. However, we could not reach him by phone. When we finally did, him and his wife were hostile and mean. I had to give the phone to my partner's because Manolis's wife made me cry. They aggressively insisted that we come. The drive between the two villages was three hours (on mountain roads) they yelled so much, that we started trying to make the drive. After nearly getting in several accidents (and moving at a rate where it would have take us 6 hours to get there) we had to stop and sleep in the car (since it was too late to find a room anywhere). The unpleasantness continued the next morning, so we decided to loose the entire cost of our booking, rather than stay with such mean and unpleasant people. As it was an unnecessary experience, on what was otherwise a perfect trip. While I'm sure Manolis's will write a long reply blaming me, and explaining why this is my fault (as he did on the phone and in email), that is exactly my point and exactly the problem. He is so quickly angered and fast to infuse situations with blame that he is extremely difficult to engage with. I am a professor of negotiations at Columbia Business School and he follows a textbook pattern of how one should not engage with others. In spite of my professional experience I could not get him to adopt a reasonable tone with me. This unacceptable in a host, he is attempting to be in the hospitality industry. Crete...