Maria was great from the beginning. She replied quickly to all questions and requests. She was present when we arrived at 10:30pm and took the time to give us a brief run through of the house. There was food in the fridge and home made dinner waiting for us on the table. The fresh fruit and breakfast materials were very nice to start the next day. Maria went above and beyond to be accommodating. The day we left, home made pastries arrived for us. The description of the cottage was quite accurate and the photos show an accurate account of the rooms and surroundings. Access to the Cavo Spada spa was easy and very nice. It was just a couple minute walk and the beach was also right there. We used the pool and sun chairs just as the other guests. This is an area that you must hire a car. There was a small town in both directions from the cottage but not easily walkable. Not being familiar with Crete, the cottage is at least a 25 min drive away from the city of Chania. The location makes it perfect for an escape from the city hustle and bustle.