This was the perfect place for us during our 4 days in Heraklion. It was new, super clean, convenient and well-furnished. The building is modern so everything seemed very new and worked perfectly. No complaints whatsoever. (Having both a washing machine AND dryer was a real plus for us.). It was an excellent home base for us as we explored Heraklion and around this part of Crete.

The flat is in a regular neighborhood, not a tourist area, and we enjoyed seeing real people going about regular lives. At the same time, it is only about 10 minutes walk to Lion Square and the heart of the old city; 12 minutes walk to the Archeological Museum (absolutely essential stop); maybe 15 minutes to the port. There are also many excellent restaurants in the center of the city -- again, most are a pleasant 10-15 minute walk. The city bus to Knossos runs by the bottom of the street and neighborhood shops for basic supplies are a short walk away.

Although our host was not there, she arranged for a neighbor (Maria) to meet us. No problem at all in getting access to the flat -- Maria was waiting outside when our taxi from the bus station drove up. She was extremely helpful in showing us around, and it was good to know that we had someone close at hand to answer any questions, give advice or information on the flat, the city and its various attractions.

We had absolutely no problems or concerns at all, and are very happy to recommend Anna's flat without reservation.