Pagona is a wonderful, thoughtful and hospitable host. When we arrived, she met us personally and showed us around the apartment. As she was showing us around, she pointed out several baked items, treats, and several food items in the refrigerator that she supplied for us during our stay. Such a great way to start off our stay in Chania. She even helped me secure a car rental (hire) that provided me a better car and at a lower rate than at the airport. In all, Pagona's kindness and hospitality gave us a great Cretan welcome.