The villa looked like a wonderful spot to spend 4 of our 8 nights in total exploring Crete! Traveling with 9, all very good friends from our studies. Expectations were high based on the photos and reviews. We definitely had a good time there! Surprisingly enough however, our stay had many misfortunes..to name a few: the freezer didn’t work since we checked in, WiFi was not provided as promised, 2/7 ACs were our of order (1 got fixed a bit after our arrival), the handrail on the stairs was really unstable, the handle of one of the bathroom doors on the internal side was missing, the garden and interior of the house was not properly cleaned. To top it off, we found a bowl with a couple of rotten onions and mandarines with worms in a kitchen cupboard with a horrible odour. Now to be all fair, our host was very responsive, while she tried to fix most of the issues. She was available all the time on the phone and fixed the fridge/freezer issue the next morning. She provided us with a fan for the room without the AC. She gave us a pocket WiFi the 3rd day of our accommodation. And when we mentioned the rest of the issues proposed solutions right away. Biggest problem here was the expectations created by the photos and description, compared to vastly underdelivering on those, also not communicating with us about any of it in advance. No complains on the efforts towards a solution, nonetheless our experience was unexpectedly problematic.