We were paying a whole lot of money ( 145€ per night !) to stay in this flat and we are very disappointed! Too many things/ defects came together which do not match at all with the descriptions and the pictures on the AirBnB -Website. The description "luxury suite"'is definitely not full filled:
- the washing machine set the complete bathroom under water
and when we had a shower the floor and bathroom carpet was also always wet so there must me something wrong with the drain.
- Upon our arrival the AC in the sleeping room was defect and was fixed on day 3
- There is nearly no light in the bathroom
- In one corner of the balcony you can find all the cleaning stuff (mob and 2 buckets )and rubbish and on the other side of the balcony you can find 2 old broken and useless Sun- umbrellas . It is really a shame that we couldn't use the balcony either in the morning nor during noon because there is no shadow protection.
- The view on the left side of the balcony was not mentioned AirBNB Fotos : Ugly not finished construction.
- The description and the fotos of the private beach do not show the reality / real condition.
- The kitchen is not fully equipped as mentioned in the description. Some important things are missing for example there were no dish towels available. We received one together with the Handbook ( including the emergency numbers) on day 5 (!) after asking
- By the way: NO filter coffee ,jam or fruits where available upon our arrival ( as promised on the AirBnb website)
- Both high-built-in wardrobe in the kitchen are defect -do not stay open
The sum of all the above mentioned defects do not justify the price for the apartment. We have expected to find an accommodation which fits the description and this was absolutely not the case .
Positive things:
+ the view from the balcony if you look straight, you can see the sea and a part of Heraklion
+ the size of the apartment
+ good internet connection (Netflix)
+ quiet privacy
Of course we got in touch with Markos to inform him about the defects and our disappointment, but his answer shows that he s not interested and concerned about his guests. Please be aware that Markos is not a private host but an agency which is offering apartments via Airbnb/ https://direct.smartbnb.gr/listings/5e467c40c2b3ff0028ec6581
Seems like they are only interested in money!!!