I & my friend Lisa booked Despinas apartment. I had to cancel my stay at her place, while Lisa still travelled to Crete. Unfortunately, the accomodation was not as cozy & clean as we expected. This is a description of what happened between Sept. 19th & 20th:
- the host wasn‘t wearing a mask during all of our meetings, neither did she show/request a pcr-test or vaccination document
- on arrival Lisa realized that the furniture is way older & shabby than shown on the images online
- both the cabinets in the kitchen as well as in the bedroom were not clean (indefinable crumbs) & smelled extremly (i.a. like mothballs). That’s why it was impossible to put food or chlothes in the cabinets.
- the kitchen cabinets were sticky, the glasses were filthy & covered with fingerprints & a milky layer.
- the fridge had numerous dark brown stains on the inside & the rubber seal was moldy
- the only big cooking pot hat stains as well, was sticky & deposited under the dirty kitchen sink
- there were two sponges, both were dirty
- on the arrival day Despina said that there‘s a water bottle in the fridge. It wasn’t a new bottle tho, but an old & already opened plastic bottle filled with tap water. It‘s unclear how many previous guests were drinking out of it. This obviously goes against the hygiene guidlines during a pandemic!
- the walls are so thin that Lisa woke up early in the morning numerous times due to people speaking loudly in the hallway. After confronting the host, she gaslit Lisa & told her that she heard sounds from outside
- on Sept. 20th & 21st Lisa woke up with itchy bed bug bites on her legs
- when confronted with the reasons of Lisas earlier check-out Despina didn‘t accept the negative feedback, gaslit & guilttripped Lisa, even laughed about the complaints. According to Despina, noone before was unhappy & that‘s why Lisas complaints didn‘t matter. She tried to intimidate Lisa with these tactics as well as with sentences such as „I dont believe you that these are the reasons you leave, so you better tell me the truth.“
- at the end she told Lisa „But you know that you will not get Money back?!“, not knowing that we‘ve been in contact with AirBnb already & knew that OF COURSE we will get a certain amount of money back. She obviously wanted to scare us in order to overthink Lisas decision to book another hotel