This is a cute hostel. There is a rooftop area, where guests can hang out, and many toilets for use. Main dorm rooms are located at the ground and 3rd floor. The hostel is located at 10-15 min walk to the Lion Square. Nearby, you will find cafes, restaurants, and shops etc. around the area. However, the long-distance bus station is another 10 min walk from Lion Square. Hopefully, this provides a good insight on where the hostel is located.
I am not sure if Cretan are friendly to visitors and guests, but the hostel staff was extremely helpful and friendly! That's a plus for first time visitors. Everything else was good. However, the metal bunk bed squeaky noise could be annoying at night.