The positives: The location near Sougia which is a lovely and calm village with a nice beach, the view on the mountains, the Jacuzzi.
The negatives:
- The hygiene/cleaning : When we arrived, there was the shower gel cap of the previous guests, I suppose, still laying on the floor of the shower. The bathroom was smelling sewers badly. Upstairs, there was a lot of dust and I’m very allergic so I felt it. It’s never cleaned under the bed, it’s super dusty and there was the hat of previous guests laying down under the bed so it’s never checked or cleaned. The night we arrived, there was ants in the kitchen even though there was no food at all so we cleaned it ourselves. The Jacuzzi was dirty when we arrived and we cleaned ourselves before using it but it has been cleaned after our use the next day. That’s all things that should be noticed and rectified by the staff before the arrival of the guests.
- The functionality of the apartment: the apartment is charming at first but REALLY not functional. We are both 167cm and I can’t count the bumps on our heads from the door entrance and the beam in the stairs to go up to the room. The shower is super small even though we’re very thin, you can barely move in it. We both had very bad nights and back aches from the bed which is super old and really not comfortable. Both televisions are very old and not working anyway, no channels could be found and forget watching a movie on Netflix a night for example. And last but not least, our shower wasn’t working properly the 2 first days and I almost burned myself using it the first time which is honestly unacceptable.
- The staff: this is our second stay and the staff last year was super professional and lovely but this year it is catastrophic. The cleaning guys entered the room the first day without even knocking even though our car was still parked in front of the guest house. They said, they will come back as we were in the room, they never came back. When we told one of the girls (who seems to be the manager) about our shower not functioning, she had a very condescending and unprofessional attitude but fortunately the guy who received us (who was the only one we met with a very professional attitude and very kind) took care of it quickly and it was repaired the next day.
This guest house is completely overpriced for the service and the standards offered. I don’t recommend it.