We had a very pleasant stay at Kleio's place and would gladly recommend it to anyone visiting Crete.
We were warmly greated by Kleio and her mother at the apartment despite our flight arriving quite late at night. There had been an issue with the wifi connection but Kleio's mother was already on the phone to the internet provider before we got there and the problem was solved very quickly.
Our hosts were very helpful in pointing out the directions to all the nearby supermarkets and presented us with a lovely selection of snacks as well as a fridge stocked with milk, bread, butter, cheese, water and even home made wine and fruit grown on their land. There was also home made jam and plenty of tea and coffee provided.
The apartment was impeccably clean and comfortable and full of useful amenities. There was air conditioning in each room and the water pressure in the shower was lovely.
This apartment is only minutes away from the main pedestrian Street and the beautiful harbour and there are numerous restaurants and shops to choose from. The streets are narrow and busy here so I would suggest taking a taxi to the house if you're not a confident driver. However we managed very well in Heraklio with no car as everything is within walking distance. The main bus terminal is only 10-15 minutes by foot.
We would happily recommend Kleio's place to any traveller, you simply cannot beat this kind of warm Cretan hospitality.