We were travelling as 2 families so we were lucky enough to book the entire boutique hotel for ourselves. This meant leaving our prams and bulky items down stairs in the reception foyer without consequence which was convenient. The rooms are very spacious and all amenities were provided. A/c works very well. Amazing location, just within the walls of the old town and a short walk to all the amazing restaurants and shopping and beach. Beautiful family friendly vibe, Rethymno is our favourite place in all of Greece! Amazing host, highly recommended.