I was not sure what to expect since this was a last minute booking and I was not familiar with the area. But Bledar was very responsive snd communicated quickly before and after I booked. He helped arrange a taxi to meet at the airportand also takeme back in my departure. Mercedes taxis showed up both times.
Checkin was a bit if a blur as I arrived middle of the night after several flight delays. My driver brought my bags to the room and called for the keys. He made sureI got in the room before he left. I appreciate that although I was on the fence about my taxi driver taking me to the room. It all worked out so no harm there.
I was greeted Sorina as Icameout the following morning. She explained breakfast routine at the familyrestaurant across yhe street, snd that there was a washing machine available to me if I needed it. ashe checked on me through out my stay and answered and questions I had.
The breakfast was included at the restaurant right across the street Las Gegas. The staff were friendly snd very accommodating. on days I was running late for tours, Halima made my coffee to go and gave me a bottle of water.
The room is as advertised and updater, clean, and comfortable. There is AC unit, and there us an automated door cover that can be lifted or lowered. The beach was short walk, but was windy and not calm enough to swim while I was there. I took day trips to Elafonisi and Balos Gramviosa so it didn't bother me too much. A tour desk is right across the street and the tours puck you up right there. The city bus is just up from apartment and a ride into Chania town was 1.60 euro each way and bus seems to run every 20 mins.
My biggest thing was that my departing flight was at midnight and checkout tine was posted at 11am. I asked Sorina if there was a late check out feeand she offered to allow me to stay till the night if I needed, granted the room was not having q new check in on that day.
I ended up staying till 830 pm and Sorina saw me off to my taxi. Would absolutely stay again and highly recommend this location.
also streets are bustling with activity so you are right in the action.