The flat is in a great location. You’ll be within walking distance to every site in old town Iraklion. The terrace is amazing. To hang out in the morning or the evening with a bit of a view and plenty of space. It was one of the cheaper rooms I’ve found, but it was all we needed for the short stay!
Communication was easy, with self check in and a travel agency/reception at the ground floor to leave your luggage or find assistance.