What you see is what you get. The apartment is great for a stay in Heraklion. It is right in the city center: shops, the ocean and restaurants are just a few steps away. As we were staying for an extended period of time, we communicated with Eleni and the team quite often. They always responded within a few hours, helped with all of our questions and were kind and welcoming. I would recommend this place to anyone coming to Heraklion. The only thing noted is that it can sometimes be a little louder outside as various shops are right below the spacious terrace and construction took place near by.