Natalia is very pleasant and helpful host, this to begin with. The apartment itself is strategically positioned (if you know Heraklion) - the Old Town is near, seaside as well. The building itself is rather new, and as a big plus I see the private Clinic which is in the same block. It was never loud, or not louder as it would be everywhere in Heraklion. Until now we were always staying at a 'seaside' or close to the sea, and it's much more louder down there. Thus we had really pleasant stay and the nights were peaceful. Apartment itself has two full bedrooms, and living room can also be used as sleeping place. Apartment is well equipped and you feel really like home. The balcony overlooking Heraklion's roofs has a partial sea view and it's made for peaceful getting together, enjoying glass of wine or raki, if you manage to buy a good domestic one. We used more balcony than apartment itself. Few other neighbor balconies directly opposite, yet you don't see anyone, you almost do not hear anyone. All in all, it's a great place, great neighborhood and you even few greek kafaneio near by. We would definitely recommend Natalia's apartment and would come back for sure. There was one thing we were missing J and that was WiFi - even though Natalia tried to solve the problem, we were not complaining since in the apartment you have two open WiFi from the Clinic, which we gratefully used (and did not complain to Natalia – I am sure she would solve the problem with own internet). Thanks for everything and stay healthy …