Alexander ist the son in law of Maria, she basically runs the apartment komplex and is the good soul there. Both of them are very friendly and supportive - if you have problems to get to a Taverna late at the arrival night or check out a rental car by a local company - they are there with ideas and practical help. Their hospitality is unbeaten. I stayed there in December and even was giffted cookies!
The apartment in itself has seen better days - do not expect a health mattress and if you want to cook your food inside (not athe barbecue place in the back yard) make sure to bring your own sharp knife. Or a leatherman even better, since there are always some screws to trim etc.
Nonetheless I would immediatley return to this family (business - it is a complex of eight apartments) if it was in a different region. Ammoudara to me is one of the worse regions in Crete but if you don't mind that it is a very nice complex with the best hosts you can imagine