Michalis and his family are really nice and they will make your stay as comfortable as possible. The location of the complex is quite close to Chania center but a car is preferably to have.
Concerning the appartment itself, I wish we had more furniture and equipment to cook and clean. Some points need to be clarified in the offer: 5€ for the washing machine and 24h of waiting time - a lot of cats within the complex so if you're allergic be careful - missing toilet paper, trash bags, towels - the gardens are not kept and maintained as in the pictures.
Next to that our stay was nice, it's perfect for families with children. The hosts are welcoming and helpful if you ask.