Alexandros is an amazing host.
He has 2 apartments in the same building (on level 1 and 2) which is located in the most strategic possible place in Heraklion, just literally 2 minutes from St Titus church and the walking street full of food and shopping. There was a lift which services the apartments too.
We were 2 families with 7 kids between us and we booked both his apartments for the duration of to stay. We rented a car each from the airport and parking is relatively cheap at 2.50 euro a day at the port which is about 10minutes from the apartment.
Alex communicated with us via WhatsApp prior to the trip and was most accommodating to requests. He was also at the apartments waiting for us when we arrived and briefed us re the apartments as well as the food options around. It is always great to have a local to make recommendations.
The apartments were well furnished with everything you can possibly need, including coffee and sugar, fully stocked kitchen. Clean beddings, clean towels. Could not ask for
The only thing was the strange smell in the stairwell which infiltrated the apartments. This might have been from The Central heating (as what was explained by Alex).
I think this is probably the best place to stay in Heraklion! Fully recommended! Both the apartments as well as the host!