This is a beautiful apartment with the best view in Heraklion! An amazing view from every room and totally recommend staying here. Unfortunately we did have an issue in that on our first night we tried to enter the apartment building and the key we were given did not work. Alex came and then a locksmith and we were waiting for almost an hour to get in. It was past midnight and we were tired. We received an apology the next day but we felt more of a gesture was needed in the circumstances, even if this was just the offer of a few drinks whilst we were waiting for the locksmith rather than us sitting on the step! We understand that this issue was a one off and it would not stop us from visiting again.