Cockroach infestation! On our arrival we were greeted by 4 living and 1 dead cockroach in the master bedroom. We informed the property manager who promptly responded that they would respray and arrange for a cleaner to come in daily so we thought we'd try to stick it out. Over the next couple of days we had at least 5 further cockroaches entering the bedroom (appeared to be via the Aircon and WC vent). At this point we were suitably convinced that it was indeed an infestation and, concerned for the health of my family (we were travelling with a 1 and 3 year old!), checked in elsewhere. We requested a refund for the outstanding term and the owner has remained silent. We have reported the issue to Airbnb and hope that the property manager will remove the listing until the matter is fully resolved. Their responses to date suggest this will not be the case.
The infestation appeared to be a localised problem affecting the street, Chania was beautiful otherwise. This was probably compounded by a dilapidated property a few doors down being used as a dumping ground and a faulty AC unit in the master bedroom.