The property will likely be addressing this, but please be aware that the room pictured may not be the exact room that you get. However, I still gave this listing 5 stars because of the amazing hospitality and measures taken to address the issue. Upon check-in we were given a junior suite, which was nice, but did not match the layout of the photos in the listing. The staff arranged for us to be moved to the correct room the next day. Normally this would bump the hotel down a star but the staff/manager were extremely pleasant and helpful, and said that they would address this booking issue on airbnb. The hotel offers free laundry services and helpful tips for the area. We loved our stay. Stopping at the tavern at the top of the hill is a must! And obviously visiting nearby Sougia as well. We used this stay as a stopping point before venturing over to Samaria Gorge and hiking down, and it was beautiful and exactly what we needed! Please note that during certain times of year this area is VERY windy. So we didn't make much use of the pool, but it was beautiful and we just had some unlucky timing!