Communication,Support, Hints and such been great. Trying to fix things have been really fast by Tammy. Reservation for restaurants have been a big help.
For the location of the room:
Be aware it can be really loud - have earplugs with you.
The bathroom is not as they have been on the pictures. That's a big gap as it's super tiny and not as modern as showed on the pictures. We got offered to refund us, but in that week there was no opportunity as it was absolutely high season. But the offer was overall a fair reaction.