Perfect location to explore Chania.
We arrived late in the evening, but everything was perfectly arranged for us. After arrival we had some questions but they where answered directly bij Elisavet and Katerina. Downside is the hot water. We had to flip some switches every time and wait 10 min before we could take a shower. But after 1 time you are used to it so its not a big deal.
In the building they have a small office where you can go to for questions about the city or the island.