Ευγενία was warm and welcoming. Also she lives in the first floor and available in case of need. Nice welcoming souvenirs, really appreciated. The apartment looks exactly as in the pictures. Super clean, nice stylish, new tableware, washing machine, iron and hairdryer, clothesline, spacious place and two balconies. There is a mini market in the same street and access to the beach few meters away. It was easy to drive around, Chania is just 10 minutes by car. We definitely recommend the place and would love to repeat if we ever come back to Chania.