Maria is very quick to respond and very helpful. She made sure she had the house all set for our 10 month old to be comfortable with sleeping (a beautiful crib with nice sheets), eating (a highchair), and playing outside (a playpen with a net to keep bugs out). This made our stay much better knowing our daughter would have a close to home experience. The AC worked great at the house. The pool was cleaned daily and was so refreshing after we would go explore for the day. The house is so beautiful with great views. There are so many different balconies/seating areas that we chose a different place to relax at the end of the night with a different view during our stay. Maria also made a special Cretan dish for us that just so happened to be on my birthday and it was delicious! She also gave us a bottle of olive oil to take home from their olive trees. She was so thoughtful and friendly. We truly enjoyed our experience in Crete because of her hospitality and beautiful home.