we really enjoyed our room including hot-tub with view. don't expect too much bubbles but the atmosphere makes up for it. the cleanliness was perfect and well maintained. only sidenote is that we thought there was going to be a small kitchen in our room which there wasn't. luckily we found restaurant Odas in the old town of Malia (google it!) which made us really happy & forget about the kitchen not being there. oh, and good to know; the air-conditioning only works when all doors are closed. ha-ha! overall a pleasant experience for a 3 night stay. PS. Bella Elena also has a trendy pool where you can chill and order beverages.