The apartment is well located, even though it's not in the center of Heraklion. It has a big balcony with beautiful view, the two double bedrooms are big and so is the living room. The bathroom is very nice and clean, the only problem is that the water in the shower was never warm enough (something I have experienced in other places in Greece as well). The kitchen is a bit old with old cutlery and the single bedroom has no window facing outside, but in general we really liked the flat!
Katerina was very helpful and nice and we had a wonderful stay there!