Rose was wonderful with her communication with me before and during our stay. She even sent information about when Aegean Airlines was having a fare sale so we could try to catch a deal on a flight. The house was lovely and the neighbor Katerina helped us on site with any questions or problems we had. The wi-fi connection was often slow, but luckily, Rose's wonderful collections of movies helped keep our kids entertained in the evenings. Although the village itself is quite small, the town of Gazi nearby supplied most of our grocery shopping/bank/bakery needs. When we realized my daughter left her necklace in the house after we had returned to the U.S., I contacted Rose and she told me Katerina would find it and mail it back to us. Everyone was very kind and helpful and definitely doing their best to make sure we had a great experience. We enjoyed our stay very much and recommend Rose's house for anyone looking for a quiet place to stay, away from the tourists, while on Crete.