Eleni gave me a good impression even before I met her because she replied to all my inquiries in a very timely manner and helped me with all the questions and request I made.
Because the location of her house is on a very small side street from the main road she was nice enough to meet us after we arrived from the airport and guide us back to her apartment. We wouldn't have found it on our own!!
Her apartment is the perfect location in Heraklion!!! Not far from the airport and so close to the port! Short walk to Talos, a small shopping/eating plaza and a little longer walk to the grocery store. The only scary thing was walking the sometimes small sidewalk on the scenic main road...I have 3 kids and I held on to my 4 year old daughter just in case!!
The very secure garage which unfortunately we couldn't use because our rented van had a roof cargo box and wouldn't clear the ceiling of the garage! But it was no problem at all because there was always a spot to park on the main road.
The apartment is exactly how it looks...clean and pristine and modern! It had everything we needed and Eleni welcomed us with Cretan snacks, drinks and food items for breakfast for the next day or 2. She gave us a map and helped me locate on the map the places I wanted to visit and gave us suggestions on where to go and eat. I love the location of her apartment....we were able to visit the lovely town of Hania (2 hours to the west) and the Cave of Zeus in Lasithi Plateau and Ag Nik and also Knossos. We didn't have time to see any museums or Matala which I wanted to visit. Jet lag had something to do with our sleeping in and missing half the day the first couple of days we were there! Try to spend at least 4 full days in Crete!

The one thing we weren't used to are the shower/tub with half doors! The 2nd shower was a little tight with a full glass door but had a little crack and water would get on the floor, too. But why make a wet bathroom floor ruin a vacation! No big deal at all.
I love the smell of her towels and bed covers...told my husband we need to use the same detergent!

She gave us a very very warm welcome just like we were visiting a long lost relative! When I had questions while we were there she replied super fast, too! Even faster than normal since we were on the same time zone! I would definitely recommend her place to friends and family.