Our host was truly outstanding and the best part of this experience. We got in very late from the bus from Chania and our taxi driver was taking us six ways from Sunday but even with her family she dutifully stayed up, spoke on the phone with the driver, and waited for us to arrive safely. I can’t put a price on how much I appreciated that in a foreign country with just my sister.
The apartment itself is very nice and convenient to the city bus stop; not really within walking distance, in the summer heat at least, to the more touristy attractions though, so you will have to take taxis or learn about the city bus routes.
The only reason I’m giving this 4 stars is for value - I’ve only stayed in one other AirBNB in Crete before in Chania, and that one was slightly comfier, had slightly better WiFi, and a much better location, and it was cheaper, so I felt like I was paying a bit for this one.
Still a great place to stay overall just be aware its definitely in the part where people live and work and go to bed early, not the part where tourists stay out all night, and to walk between the two at night is a bit dangerous.