Irene was amazing, very tentative and was there for our every need. Our flight was delayed by 6 hours and Irene was there waiting for us. The villa was amazing, better than expected. Very clean, everything you could wish for. If there was anything missing/wrong, Irene was there to help us. We chose to have the pizza chefs in the villa and it was an amazing experience, very much worth the money. There were 9 of us altogether and we all were very comfortable and fit in the villa very well.