The communication from the start was smooth. Charikleia provided us a rental car contact, we got a 10% discount and we're thankful for that. The villa is located in a quiet area and there's a big parking lot in front of the house. The hosts are living in a house right next to the Villa but respect the privacy of their guests. Tennant in the ground floor of Villa Grambella is one older lady and she owns a few cats. The cats are roaming freely around the neighborhood so you have to be careful to close all the doors and windows that they can't get inside and grab your food. It happened once to us. The bathroom is simply too small and taller people can have really hard times in it. The jacuzzi bathtub is a super and unique experience but on the other hand it's noisy and buzzing at night while it's always heating up. All in all, we had a nice time, Crete is an amazing island and we're thankful for the hospitality.