Elena was extremely welcoming and hospitable. She met me at the bus station and helped me with my luggage and when I left she again helped me with my luggage to the station. She was very helpful and responsive during my stay and went out of her way to make sure I was comfortable; she even did a little laundry for me. The apartment, while small, opened on to a little courtyard which was very pleasant to sit in with a morning coffee. It also is situated in a very convenient part of Rethymnon. I enjoyed my stay at Elena's and would recommend it to all Airbnb users.