I had a wonderful time staying at this apartment, I highly recommend and would stay here again if I ever come back! It is located right on the major bus lines and is a short walk into the main part of Heraklion. The hosts like candy and a small bottle of raki to enjoy. They even sent me pictures of the bus stops and directions of how to get to Knossos and the airport. This is the best place I’ve stayed in all of Greece. The place was well equipped and had more than I needed. The hot water was hot and I never ran out (most other places I’ve stayed had very limited hot water and it was never hot enough). Although the water pressure was not the best, this is a small sacrifice for a great apartment otherwise. Check in with the lock box was very easy and I had no problems.