We never had the pleasure to meet Panagiotis however he was very quick at responding and available for anything we needed. Maria was also lovely and available. The apartment has a great terrace that has an unbelievable view on the sunset and sea. The room itself is basic but perfect for a long séjour, nothing is missing. The location is great to go to the many beautiful beaches. We also highly recommend Kalypso taverna in Kaloudiana just down the road. It is run by a lovely family with great authentic Greek food and amazing (free) desert! We visited them 3x!