We had a lovely stay at this villa, despite the cloudy weather. The location is good if you want to be able to walk to the beach and the beach bar has great food that was a hit with the kids. Very easy which is what you need with small kids! The villa had some toys and games in it and there were very much appreciated. The villa is large and well-equipped.
The location is good for seeing Chania and Rethymno.
The hosts and travel company were very good at responding to enquiries, requests for high chairs and cots and organising things for us.
The only criticisms that I have is that the villa felt damp and the interior of the villa felt a bit cheap. Perhaps it was because of the strangely cloudy weather or perhaps because it was the start of the season, but the house had a damp, musty feel to it which didn't lift whilst we were there. Clothes in the wardrobe would come out a bit damp and smelling musty.
The lighting was awful - softer, warmer light bulbs and more lamps would make it feel cosier and more comfortable. The linens on the bed, blankets and towels felt a bit tired and used (although very clean) and in general, it just didn't feel very luxurious. Also little things like the table tennis net was knackered and the accompanying bats were broken and old. Just gave an impression of a not-so-loved rental as opposed to a home away from home. We didn't complain about it because it's not a quick fix but definitely something for the owner to think about as it wouldn't cost a lot to do a quick freshen up of the interiors and perhaps to air out the villa more before guests arrive to get rid of the damp.