Emmanouela is a good host and the communication was perfect. We had an small problem with the air conditioning and she solved it within a few minutes. The house is well equipped with everything you need. It was super clean and comfortable. You have a balcony on both sides so you can see the sunrise as well as the sunset. Unfortunately we were very disappointed because of the neighborhood. The nearest beaches are dirty or right on the streets with a lot of traffic so you have to drive about 30min to nice beaches. You have also no silence on the evenings because you hear the loud music from nearby hotels. There are also many dogs who barks the whole night. The airport is also very close and that's why you hear the airplanes very loud, especially at night. All together the stay was ok but if you like to have nice and closer beaches, I would recommend you to find an apartment at the south/western side of Creta.