In the lead up to our stay, Katerina was extremely helpful answering questions I had about the area and transportation. She helped organise our transfer from the airport who was there to pick us up at a charge of approx.€25. During our stay Eleni was amazing! We had researched many places prior to our trip but Eleni gave us insider tips on excellent restaurants and beautiful beaches. The apartment was clean when we arrived and towels and sheets were replaced during our stay, the aircon was amazing, fresh coffee and raki were a nice addition too. The slippers were a nice touch :) The stairs are steep but they're worth it, we loved the apartment. Thank you so much for making our stay in Chania perfect. Mark and Zoe x