Stratos was helpful and communicated with me a lot in the month leading up to our trip. I asked a lot of questions and he was very responsive. We felt comfortable texting him and asking questions thought the trip.
Stratos was especially helpful finding us a location to take our covid tests, and even offered to be our translator over the phone if we ran into any trouble at the clinic.
On our last day we accidentally locked ourselves in the parking lot because we were in a rush to get to the airport. Stratos came to our rescue promptly at 6am in the morning!