The apartment was very clean when we arrived and exactly as pictured in the listing! I only wish that the unit had a dryer or a balcony/patio of some sort so that we could dry out our clothes quickly. It is a bit of a walk from the apartment to the city centre, but you can enjoy the lovely Cretan scenery by walking along the shoreline. Eirini was very nice and a very helpful host. She allowed us to drop our luggage off very early in the morning even though we wouldn't be able to check in till later in the day, and she even called taxis to the airport for us when we left. She also always responded very quickly whenever we needed help. Great place to stay in Iraklio!