Christine was very friendly and helpful, provided us with all information we needed to know. The apartment is spacious, clean, with air conditioning, and in a great and lively location close to the beach in Heraklion (many shops, restaurant, bars etc.). Good connection to the city from a nearby bus stop. Pool and a garden that the guests are able to use. At the day we were leaving we could leave all our stuff in a spare room and Christine even gave us a ride to the airport. Highly recommended to everybody who wishes to explore Heraklion city!