The apartments on the whole were fine on the budget we had and the staff were very friendly; and the location was amazing, ideal for a walk into Elounda and the restaurants! The flowers were lovely! It was also a really nice touch to receive a plate of fresh fruit on arrival and a souvenir Elounda fridge magnet!
Our original room was nothing like the photos advertised on the AirBNB website and after realising the other rooms were much nicer than the one we were given, we asked to change. The staff helped us move very quickly and we were grateful to change rooms but we should have received that standard from the start! The first room was small and dark, the wifi didn't work, the bathroom was small, and not what we paid for at all! The second was bigger and brighter, with a much nicer bathroom (same price!), and better kitchen and wifi connection, which we were much more pleased about: but really we shouldn't have had to ask to be given a room at the same standard as other guests.
The rooms are simple but nice and clean so ideal for a holiday in Greece! (though the pillows are very hard).