Our family had a wonderful time. The villa is beautifully laid out, with a gorgeous view, spacious rooms, and modern amenities. Eliza and her family were excellent hosts who responded quickly to our questions and concerns and provided many thoughtful touches, including the delicious pastries we enjoyed with our morning coffee, pool toys, and a deck of cards that kept our 20-something kids amused for hours. The villa is a 15-minute drive outside Heraklion and a good base from which to explore Crete, but it was always a pleasure to come back at the end of the day, splash in the pool, and enjoy a glass of wine on the terrace. We spent a lot of time researching places to stay on the island; Eliza's place stood out from the rest and met or exceeded all our expectations.
One thing to be aware of: driving in Crete (and Greece generally) is an adventure, especially for Americans accustomed to the interstates. The main highway out of Heraklion is fine, but there are lots of steep, narrow, twisty roads, including the access drive from the highway to Eliza's place. On the plus side, Greek car ferries will get you anywhere, including in our case a day trip to Santorini, which was well worth doing. And thanks to Google Maps, while you may be a little nervous at times, at least you'll know where you are.