The apartment is in an excellent location just outside of the walls of the old city. It is in a new building and is in very good physical condition, and very clean. It is on the fourth floor but the elevator solves that issue very efficiently. The air conditioning is a great boon. The kitchen is compact but well equipped. We were hosted by Panos who was very helpful and responded quickly to any questions or requests. The Wi Fi worked well. We would return to this apartment if we were to come again to Heraklion.