My boyfriend and I spent 3 days in Heraklion and we couldn’t have asked for a better place to stay! Stelios was available at all times and asked us how our check-in had been once we arrived. There was also a chocolate croissant and water when we arrived, which was truly appreciated! The flat is sparkling clean, comfortable and located in the best spot possible. As other reviews mention, you can’t hear a thing at night when the windows are closed, even though you are in the centre. We would definitely recommend and would love to stay there again if we have the chance!