Emmanuel & Yannis communicate very clearly and followed up to make sure we had everything we needed. The apartment was just fine for the price, although next time I would choose an apartment pointing more towards the sea and sun - perhaps a little larger too. The kitchen was a little lacking in equipment so I would not expect to make any dinners here. In any case, this area of Crete is absolutely fantastic... we had a really nice time with our two boys. I can strongly recommend this place and area.