Valia was excellent before and during our trip. The villa was perfect for a group of 4 girls - a bedroom each, all the conveniences and a fantastic pool to cool down in. Valia gave us a very reliable taxi service and even arranged a private chef for a birthday meal! All the descriptions on the listing are spot on - Panormos has beaches, restaurants, friendly locals, lots of cats and lots of Raki! We ate in a different place every night and took a trip into Rethymno too (bus there and taxi back). The owner even popped round with freshly picked fruit for us. The only things missing were wifi (they have a USB for a laptop but nothing for mobiles) and there is no cash point in the village. Also the 'jacuzzi' is cold - but it was so hot we didn't use it anyway! We would definitely come back! Thank you!