Very good and responsive communication. The flat is very clean, styly and with lots of good taste thoughtful touches (decoration, lighting, shampoo, outdoor and indoor towels, etc). All the needed amenities, plenty of furnitures, a BBQ on the rooftop. The only weak point is the noise from the planes when outside or with the windows open, but this facet will be hardly avoidable in Heraklion due to the closeness of its airport.