Michail was easy to communicate with prior to my arrival. We arranged for him to pick me up from the bus station and he was there on time. He was friendly and welcoming and gave me lots of information about Chania and where to go. He marked all the places on a map which he gave me and offered to drive me to the old town. His apartment was clean the room was nice and comfortable and the shower was hot. I had to catch an early bus the next morning and he got up and took me to the bus station. A very nice man and wonderful host.