Panorama Villas located in one of the most spectacular point of the Island.
I was planning my trip well in advance and booked front line apartment with panoramic view.
Communication was good and Martin reassured me that I booked in front line.
Nevertheless on arrival I have been offered only second line with partly view over the sea.
I have been explained that I must know the apartment number in order to be privileged and be in front line.
I also been told that front line is fully booked with regular customers.
It's made me feel not special and second degree guest.
I had no chance's to upgrade. I didn't know the apartment numbers that have front line view as it was my first time at Panorama Villas. I had no chance to beat the system or win. My holiday was spoiled as I have not received what I was paying for.
I had interruption with hot water as it was not enough supply for the whole Villa.
The drainage in the shower was blocked and water was over flowing. It also was bad smell coming out of drainage.
Wi-fi was very slow and again with Interruptions.