I have been greatly saddened by my experience and interactions with Elina. She was not present for check-in and the directions given through Airbnb were incorrect, with outdated pictures and incorrect information. She was not actually sure where the keys were either. I had an incredibly stressful time trying to figure out how to get in to the appointment and Elina was entirely unreachable through Airbnb or her cell for hours. I managed to get in by checking every door in apartment complex and checking every possible hiding place for keys. The apartment itself was nice enough and I had a pleasant time there. As I’m a flexible and easy going traveler I chose to not hold the very difficult time getting in against her or color our interactions. However, again for check out she was not present and proceeded to accuse me of damages. She sent me a picture of a very small splash of color on the wall, and there was simply nothing that I did during my stay that could have done this. She called and left messages minutes after I left saying that it wasn’t washable and I was to pay for the wall to be repainted. This shows how little time or energy she put into trying to clean it and wanted to extort an exorbitant amount of money from me. I have been shocked by how she has chosen to interact with me and it very much makes me wary of using Airbnb knowing that there are people trying to take advantage of travelers. I am a respectful, careful and polite person and take pride in the fact that I treat every home I’m in as if it’s my own. I have only ever had positive reviews that reflect this. This host has been irresponsible, unprofessional and inconsiderate.