Litsa was the best Airbnb host we have ever have. She was incredibly lovely (as was her son Vasilis). She offered to meet us as the bus station when we arrived and when we got to the house we found she had left us with a fridge full of food -- milk, orange juice, fruit, cheese and ham, bread -- and some homemade jam, raki, liquers and other treats. She even baked us some traditional, delicious Cretan food!! The apartment was clean, very comfortable and had everything we could have possibly needed in terms of appliances, utensils, products, etc. The bed was very comfortable and the bedroom was quiet and dark (the best sleep we have had in 5 months of travelling). We were given a very thorough and detailed guide of the island, including simple instructions for how to get to the main sights. The apartment is a 10 minute walk from the old city in a quiet and safe neighbourhood. It's close to the bus station. We had a delightful stay and couldn't recommend the place more!