Katerina responds fast and both she and her daughter are very kind. They were willing to come meet us quite late for our check-in, which we appreciated, and they welcomed us with a bit of their homemade olive oil and raki - this made us feel welcomed. As you can see in the photos, the appartment isn't new, but is very clean and comfortable. Its location is great for exploring the Heraklion prefecture of Crete. We liked it a lot.