Exceptional!
Litsa is probably the most hospitable host I have ever been to. She made sure that not only did we have a smooth check-in and check-out, but also that we had a pleasant stay. She brought us cake, extra towels & linen, and sunscreen, and she was always at our disposal.
The apartment is perfect. It has everything you need, from cooking appliances (we did stay in and cook a night or two) to a washing machine.
If you're staying in Chania, I highly recommend this apartment. It's in a very quiet location, it has a reserved parking spot, it's very cozy (loved the little patio) and it's only a few meters from the beach. You do need the car to go to the Old Town, but it's only a few minutes away and you can easily find free or paid parking in the city.
I will definitely stay here again if I ever revisit Chania in the future.