The host is very kind and he is available until late night. I have to say that he answered my phone at 01.00 in the night. The room is pretty good but there is a little space if you want to open your suitcase but I don’t think that is a reason for not booking that Airbnb. It has only one toilet and all of the guests are waiting for that toilet so that wasn’t good. Otherwise there is a big table to play some games with the other guests and it’s located in a very good location near to the center of Heraklion