I stayed for one week in this apartment. The description and photos are accurate. Communication was excellent, I had an issue with one of the air conditioning units - and a technician was sent the next day to fix it.
The location is great, I would recommend renting a car as the bus services there are limited. In order to get to Chania, take the 15 or 21 buses from the stop just down the street. The pool is nice and the beach across the road is even better. There's a LIDL three minutes drive away and a smaller shop just around the corner. The kitchen was well stocked and we cooked several meals.