Completely satisfactory without reservation. Completely clean. Well-stocked with soap, etc. Close-in location to explore Iraklion. Across the street is host's grocery, with wonderful cheese, tomatoes, cucumbers, etc... The beds are hard, but this is more European style. The spiral staircase between the 2 levels is not usable by elderly, frail, or disabled people. The shower is excellent. The host, Patra, was delightful; gave us excellent recommendations, gracious and funny. Her English is perfect. One thing -- parking is very very tough in the area, and if you use this as a base, plan on using Central Parking. 15 euro a night. Her relative Kostas gave us a great tour of Iraklion, the Kazantzakis museum, and great restaurant recommendation (Ippocampos--walking disance.) I will certainly return here when I come back to Crete.