Valia was very helpful. She responded immediately to our queries and was always patient and kind. Mariana was absolutely lovely. Friendly, generous, responsive -- we loved her. The home was well appointed, clean, airy, obviously well cared for. It was situated in the middle of town (something we hadn't understood when we first booked it), which made everything quite convenient and didn't have a negative impact at all (it wasn't noisy). Note: There's a lifeguard on duty right next to the beach behind the house, which was reassuring on the days when the surf was high!