My boyfriend and I stayed in the house for a week and we can really recommend it. It is very clean and the on-site service is impeccable. The city of Rethymno is only a few minutes away by car (car is definitely a must). There are many opportunities to go shopping and directly across the street is a bakery. Since the pool faces the street, you can see the terrace from there but that doesn't really bother.
We can only recommend it.