The house was great and exactly like in the pictures. Aggeliki was out on a trip, but was available to text, email or talk anytime we had a question. She sent us a list of places to see and good restaurants in Chania which was great. The house is a little out of the center of Chania, so i would recommend having a car (as we did, and the drive to the town center is really easy, about 5-10 min). It's a great place if you want to explore the region and do day-trips to the different beaches, and them come back to go eat out in Chania, while not being overwhelmed by the amount of tourist in Chania.