We did not meet Yiannis himself, but the ladies in the nshop below were very helpful & we had no problems at all during our stay. The room itself is small, but comfortably sized for two people who want a quiet time - the bathroom is also small but comfortable, & the hair dryer provided was a bonus. The fridge & kettle were very useful - we were able to make breakfast & simple lunches in our room as a result, which was great - we didn't try cooking anything on the gas stove provided, but eating out was enjoyable. The old town is lovely to stay in, & our street remained quiet, no rowdiness outside. The roof terrace is also nice for a lounge around. Some noise of footstpes from the floor above & occasioanlly on the stairs, as this in an old & mostly wooden building, but nothing impossible to tolerate. The air-con was also great, as the weather was extremely hot.