The apartment is very pleasant and very well located, near the Old Town of Heraklion. Most of what we needed to use the kitchen for meals was there, such as a French press for coffee. While many Airbnb hosts provide coffee and other food items, Christos has not. Christos was initially difficult to contact because we did not always have internet connections to communicate with him through the Airbnb website. We did eventually get the check in information we needed and Christos' son was there to let us into the apartment and give us instructions for its use. The apartment is on the 4th floor of the building and the stairs are difficult to maneuver, also difficult for taking luggage to the apartment. Also the second bedroom was not set up for use which was a problem for us.