A friend and I spent 7 nights here in early May. We were greeted on arrival and shown around the property and how to use it's features. After that we were not disturbed. The pool needed it's regular cleaning on one day but we were on a day out so did not bother us. That same day we required a tin opener which was delivered the same day. We were left a bottle of wine and snacks on arrival which was nice too. Coffee is included for the coffee machine along with tea and sugar. There were also some cooking ingredients there like oils and spices.
The pool was a little colder than I was expecting but will warm up over the summer. A morning swim before our body temperatures warmed up in the sun made it more bearable. After the first night we didn't use the outside lights as this kept most of the bugs away. The pool has automatic lights which was enough to see. I would highly recommend a bug repellent as I woke up after the second night with 13 bites, most likely while I slept. There are door nets which were closed at all times but it's easy for a bug to get in when you open it to get in yourself.
The location is great, it's just 5 mins drive to Gazi for supermarkets or eating out. We ate out on the road that runs parallel to the beach (Leof. Andrea Papandreou), Creta House being our favourite place, do check it out! Uncle George's was also great value. You will need a car to get anyway through, Heraklion is only 15 mins away.
I would highly recommend staying at Olive Dream Villa!