Pamela and her sweet dog greeted us and explained the house when we arrived. She lives upstairs so if we had any questions, we could reach her easily.
The apartment was very clean and well-prepared for us. We had plenty of towels and there were toiletries in the bathroom cabinet in case we had forgotten anything.
The kitchen had the essentials for us, including coffee and milk, as well as some fruit and bottled water. I felt very safe in the apartment and were we to have needed anything more than what was there, Pamela would surely have helped us.