We had the pleasure of meeting Brigitte personally, she was very nice and welcoming. Even though the instructions you will find in a folder and in the email before are very detailed and super helpful, she gave us extra tips for a hike we wanted to do. The accommodation was clean and the location was perfect, very central but not touristic. Only the door was quite hard to close and the lighting in the kitchen was a bit dark, but other than that we had a very pleasant stay.