I only stayed 3 nights at this place, and for that time it was good. The apartment I was given did not have a full kitchen (no stove/oven or microwave) which wasn't an issue since I was only there short term, however, should you stay longer you may request about this.
For the price, and considering its location at Platanes being very touristy and busy, it's very affordable. Based on the pictures it's pretty much what you get, more in the style of an aparthotel.
Communication with Rethymno Centre is easy with buses going just outside every 30min or so, restaurants/bars in the area were good, not to mention the beach, so overall location is great.
Communication with Amalia was great, and she took good care of me.
I would recommend this for shorter stays.