Pantelis was the best host I can imagine. When he found out that we had not rent a car for our holidays, he came and picked us up with his own car, so we needn't walk to the apartment with our luggage. Pantelis also drove us to a supermarket which was a little further away so we could buy something to eat and to drink for our first evening on Crete and wouldn't have to carry water bottles, etc. We immediately felt welcome.
The apartment is cozy and clean and Pantelis provides everything which is necessary for your stay (He even had anti-mosquito spirals for us). He even put fruits and traditional Greek pastries on the table and Greek beer and water in the refrigerator for us.
On the balcony you have a lovely view on Pantelis' nice garden and the sea.
We could always contact Pantelis whenever we needed something or had a question and we also often had a nice little chat outside as he lives next to the apartments. When we had to leave Heraklion he again drove us to the bus station :-)
There might be many apartments to book on Crete but this one is special because I believe nothing can compare to Pantelis' hospitality.
Apart from being very polite and professional, he simply is a very nice and friendly man who seems to enjoy being a good host and meeting people. Pantelis has a big heart not only for the wild cats he always feeds in front of his house so they have enough to eat but also for his guests. I will remember my stay on Crete especially for Pantelis' kindness which is why I can very much recommend this apartment.
I wish Pantelis all the best and hope we will see each other again one day :-)