Overall, the place was pretty nice. It's a beautiful wood and stone home tucked away in the back of a quiet village. The downside to this is that there are quite a few bugs, especially ants in the kitchen but this was understandable given the nature of the house. It's about a 20 minute walk from Neapoli, the closest village with a supermarket, restaurants, and pharmacy but the walk can be a little uncomfortable especially at night because the lighting is poor and there are no side walks. We would strongly recommend renting a car or other vehicle for your stay (but beware, the roads are very narrow). There is also a bus stop 2 minutes from the front door that can take you to larger villages with beaches like Malia and Agios Nikolaos. On our first night, Manolis was great. He picked us up in Neapoli, drove us to the place to drop off our bags, and then brought us back to Neapoli for food. He provided some great recommendations for places to visit during our stay and was very friendly. After our first night however, he pretty much completely stopped communicating with us - often going 48 hours without replying. We also had no toilet paper or dish soap for the last 3 days of our stay, which he said he would bring and then never did. We checked out this morning and still have not heard back from him. I'm sure he's busy as it's high season in Greece but taking 10 seconds to respond/update us would have been appreciated.