We were a couple staying in Heraklion for five days to explore the city and surrounding area. Kalianna's flat was a lovely, homely place which was clean, well-equipped and filled with thoughtful touches like books and an assortment of fridge magnets from around the world!
The place was a 15-20 minute walk from the centre of Heraklion, on a quiet (despite the city being near the airport!) residential street. There is a supermarket right round the corner and a fantastic restaurant five minutes away. We did not have a car, but the place was still convenient for us (plenty of buses from the town centre to the rest of Crete's north coast).
Inside the flat, shutters and curtains kept all the light and noise out, so we had good nights' sleep. There is an air conditioner in the living room right next to the bedroom so you can leave the bedroom door open to cool the room really easily (but when we were here in late September, we barely needed to use it). There is a dishwasher but no washing machine. The bathroom was clean, and shampoo, toilet paper and towels were provided.
Kalianna was a flexible, responsive host who greeted us on arrival and gave plenty of information about things to do in the area. She was available for us all throughout our stay in case we needed anything.
We really enjoyed our stay and would fully recommend it to anyone!