We don't know where to begin...upon arrival we were given exact directions on how to get to the apartments either by bus or taxi and were greeted immediately upon arrival. Giorgos help us with our luggage since we were located on the second floor and gave us a walk through of our room and also provided us with a map and suggestions on what to see and where to eat I the entire island of Crete. Our first night we were invited to have dinner with him and his father and it was nothing but a warm welcoming to the city of Heronissos. From then on him and his family were nothing but helpful with whatever we needed and at some point treated us like family. I would highly recommend this location if what you are looking for is a family oriented atmosphere and a true experience of what Crete has to offer.