Pretty much faultless! The apartment was just like the photographs and was utterly lovely. Spacious and beautifully furnished. The place was stocked with utensils, crockery etc in the kitchen and some nice small toiletries. There was a much appreciated shower on the roof terrace which was perfect for cooling off after lazing in the sun. The location is perfect for us, I’ve been to Rethymno 20+ times and know the area well,l and staying right in the centre above the shops is perfect. Hearing the hum of the daily activities when the doors or windows were open is lovely and when shut you can’t hear a thing! We contacted Artemis with a couple of questions and heard back incredibly promptly. We had a small issue with the sauna not working and it was fixed very quickly (it’s actually possible it was operator error and not actually broken!!) I certainly recommend this place and would love to return there.