The room was very convenient since it was located at the city centre. It was really secure and comfortable to sleep, quite crucial for me since I was at Chania for business reasons. Also, it was tidy and stylish. Unfortunately, it was only that.
The facilities description was far from accurate. The term kitchen is very specific and for sure a single portable electric stove with a pan is not that! I have photographic evidence, that I can’t upload. Another issue was fridge’s operation, the fridge is directly connected with the main system that turns itself off every time that I was away (minimum 8h per day), resulting at rotten things, such as milk, making impossible to have any meal. Furthermore, though that I was promised that every 3 days there will be a cleaning service, there was none during the 10 days that I spent there. Noteworthy is that suchlike services were taking place in other rooms. I have also further photographic material. Due to the absence of cleaning I was forced to buy toilet tissue, that incident raises the communication with the owner issue. Communicating with Stelios was not easy, for me at least.
During my first day, when I returned from work at the Technical University of Crete, the air-condition was not operating. I called Stelios early in the afternoon, around 18:30 if I remember right to report the issue. Stelios answered the phone with a sleepy voice telling me that he is will come at the room shortly. I spent 2h approximately boiling inside, opening the window was doing nothing. After that, I had a call from him telling all the necessary steps to fix the issue that was related with the remote control, it took me almost 5m! The last day, Sunday morning, around 9:00 I called him to ask where I should put the room’s key, he never replied. I left I direct message at his voicemail telling him that I will leave the key inside, needless to say that he wasn’t bothered to answer.
Basically, I paid for facilities that either never had or that I couldn't use.