I have to say, for my first time using Airbnb, and being as skeptical as I was, I had NOTHING to worry about. Vasilis and his Mom (Vivi) was nothing short of AMAZING!! the apartment was absolutely PERFECT! The location, the view, the hospitality, the service. They were so nice and friendly and super accommodating. And i think it is important for people to know how Vasilis is very responsive to your every need, questions and/or concerns. Anytime I sent him a message or even asked a small question, he would ALWAYS respond, no matter the time. When our flight from Athens was delayed till late in the night, and we wouldn't make it to any restaurants or be able to get dinner that late, Vasilis and his Mother had a pizza ordered for us and delivered to the apartment! His mother even took us to go rent a car through a car rental in town that has GREAT prices! They really went above and beyond to make you feel at home and comfortable! I seriously cannot thank Vasilis and Vivi enough for their generosity and making our stay AMAZING! If you're traveling to Crete, and coming in through Heraklion, stay here!!! It'll be worth it!! You are right in the middle of the island and everything is easily accessible. If you stay at Vasilis' apartment, you will not regret it! This was the first time my family used Airbnb and this was our second apartment stay and I have to say he communication with Vasilis compared to any other hosts was 10000 times better! Thank you Vasilis and Vivi for an amazing time! We will be back for sure!!!