Manos is a very attentive and responsive host - he answered to our requests promptly and gave us all kind of useful information. He even provided us a place to park our rental car. The two floors penthouse is perfect for our family trip. It is very well located, only few minutes walk to the city center. Unfortunately, there's a plumbing problem on the second floor bathroom during our stay. As we only stayed one night, Manos could work out only after our leaving. When the plumbing problem is solved, we believe that the penthouse will be an excellent choice for any Heraklion visitors.