The apartment is great and Charlott takes really, really good care of her guests.
The apartment is recently renovated and really clean and in good condition. The location is brilliant - the apartment is literally like 10 meters from the Nea Chora beach. There are also great restaurants right next to it, especially if you like seafood. A good tip is to visit the old town (which is also near the apartment) but definitely eat in the nearby restaurants.
Charlott was really helpful also arranging us trips to Balos and Elafonisi, which you should definitely see if visiting Crete.