Susanna is THE best host you will find with AirBnB. She is extremely helpful with everything and the sweetest lady. The apartment is very nice and about a 20-25 minute walk to the city center, with a nice option to walk by the water. The neighborhood is a local, residential neighborhood that feels very safe and authentic. We absolutely loved our stay at this apartment and we would recommend Susanna and her place to any and everyone coming to Heraklion.