I don't even know where to start. This house is PERFECT!!!. No seriously, absolutely perfect. It almost reminded me of a mansion. Pictures does not do this house any justice. Pantelis is such a nice guy from the time of booking to the time we left. It was a party of 7 and we need a Van to accommodate all of us but I was having a hard time finding one that was automatic. Pantelis stepped in and found one for us. He even reserved it for us with no problem at all. By the time we go to Crete, the company was waiting for us with a sign. When we got to the house Pantelis was unable to meet us but he sent his amazing partner Chrissa to help and let us into the house. The design of this house is top notch. It has flat screen tv's in every room, state of the art technology in the entire house. Each room has Bose systems to listen to music. The air conditioner/heat is state of the art and can be controlled by a wall unit. The bathrooms are all top notch as well and unbelievably spacious. The pool is huge and lights up in all different colors. If you play with the remote control at night, it would even light up like a disco ball if you want it to. Since my son traveled with us, Pantelis even brought over his PS3 and my son was able to play with it. He even provides a iPad in the living area if you want to browse the internet at your own leisure. On our first day we had a little power outage and Pantelis came immediately to fix the situation and we was up and running again. Chrissa saved me on whats app and recommend a great restaurant for us to go to. It looked over the water and served amazing food. Pantelis even suggested great places for us to visit to site see during our stay which was great. Not only did he suggest these places but he provided directions to get to all of them. On the last day my sister made a mistake and broke a tea cup. I felt so bad and told Pantelis I would pay for the cup. He refused I leave money for the cup and told me it was nothing. I could not believe how nice he was about the situation. I had plan on leaving money for the cup anyway but had left so early the next morning that I forgot to leave it. Pantelis did not make any fuss about it and was still so cool about the entire situation. I would recommend every one to stay at this house if they ever visit Crete. It is 10 stars and more. I plan on coming back next year with my friends to enjoy the house again. Thank you again for the great hospitality Chrissa and Pantelis. Your made our experience...