Overall, our stay at Terra Verde met our needs during our 2-week stay.
The Airbnb host here is actually the agent. We met the actual owners of the property upon arrival; they were very friendly and responsive. There were a few things that the property lacked / needed to get fixed when we arrived, and the owners were very responsive and resolved everything the next day.
The property itself is clean, functional and has interesting decor. The living and dining room is spacious, as are the three bedrooms upstairs. The air-conditioning works great and is located in the living room and three main bedrooms upstairs. The main bathroom upstairs has good shower pressure and hot water, whilst the downstairs bathroom has weak pressure and the hot water was flakey at times (even with the electric hot water system on). Cleaning service (including a change of linen and towels) was provided twice during our stay, which was very helpful.
Our main issue was the misrepresentation of the bedrooms in the listing and photos on Airbnb at the time of booking. The photos for bedroom 2 and bedroom 3 are actually of the same bedroom (just different coloured walls and different bed placement). We booked the villa on the premise that it had 4 bedrooms. The fourth bedroom is actually a small single room/ office with a slatted door and no air conditioning (the owners did provide an air cooler, which was helpful but the room was still relatively hot). We would say that the villa fits 7 adults comfortably (2 in each bedroom and 1 in the single room/office).
The location is great if you are planning to explore the island and use the freeway a lot (like we did). Downside is that you can hear vehicles from the freeway from the bedrooms and you’re not super close to Chania old town (15 minute drive) and beaches. The area is quite industrial, and doesn’t quite have the charm of a town/village or beach (you can’t walk out to a restaurant or anything). You definitely need a car here.