Michael's villa is very nice, and he is for the most part a very nice guy. He was always willing to help when something went wrong, and he always had a sunny disposition. However he is building a bigger and better villa RIGHT next door. He did not alert us to the builders until he had given us the keys and was walking out the door. We were scarcely in a position to do anything about it. He said the builders would be in for one day installing windows, and the window people were there until about 4pm. My partner and I live in a high density urban environment and are surrounded by building work. So had we been notified prior to arriving in Crete we would have made other arrangements. In fact, we chose Michael's villa over another one closer to Rethymno specifically because we thought the remote location would guarantee us a quieter stay. At any rate we were quite frazzled after day one but we thought we would have peace and quiet thereafter. Then on day two we were woken up by drilling and hammering AGAIN. This time there was a full crew of builders staring at us through the fence. We struggled to make our escape but even my car was blocked in by the myriad of cars in the driveway. Needless to say we were extremely tense and grumpy. For the remainder of the second day we were in a foul mood even though we had decamped to a beautiful beach down south. In fact we very nearly went home after day two. In addition to the building works there were a number of little things that didn't quite work. The upstairs bath flooded the bathroom when drained, the downstairs bathroom had no hot water, and the upstairs air con system went out. The pool filter is also very noisy. It runs for 10 hours per day and we had no idea how to turn it off. In the end, most of the problems were resolved and the rest of the 5 days were fine. It took me awhile to finally write this review, and Michael was pressuring me to review his villa from the moment I returned. I understand that these holiday rentals are people's livelihood and I didn't just want to hand out a low rating without giving it some thought. However I have spoken to some other people who use AirBnb to rent out properties. I wanted to see if I was overreacting to the building work. However hosts I know in a similar situation have notified their guests in advance of their arrival. Then if there was building work without their knowledge, they extended a discount in every instance. Michael did not offer to refund any of our money, and he downplayed the building work as if it was just "one of those things". For this reason I recommend anyone planning to rent this villa to get written assurance from Michael...