Carte-Postale is one of the best prepared AirBnbs which I was staying in. From the very beginning guests receive detailed instruction of how to get to the place and how to use all the facilities.
As a guest you'll find here everything you need for even a very long stay in Rethymno - fully equipped flat, including basic set of food, like coffee, and some staff to prepare simple breakfast. Whole apartment is clean and well organized.
Even if there are very precise written instructions given to the guests, Evengelia was also ready to replay for all the questions which we had or might have.
It is a place which I can recommend to everyone.