The apartment is at the centre of Heraklion and it's easily accessible by bus or taxi from the port or the airport. It's very clean and provided with all the necessary for a pleasant stay. It's very very close to shops, restaurants, museums and bus stations. The owner is very polite and always there if you need something. We stayed with my daughter for some days because we wanted to visit Knossos and mrs Areti always made sure we were ok by sending emails and telling me not to hesitate to call her in case we needed something. I really appreciated this because it made me feel secure as we were there alone without my husband. Before arriving she asked me if I needed something specific for my daughter. This never happened to me before. And she also provided us with fresh fruit, water and fruit juices. Next time we will be at Heraklion we'll stay at mrs Areti's apartment. I highly recommend this host for your next vacation.