Great place to stay in Heraklion. Eirini is an incredibly kind and generous host! For the check-in process, we informed Eirini of what time we would be arriving. As we took a ferry to Crete, she recommended that we either walk from the port (very short walk), or take a taxi if we had a lot of luggage. When we arrived, Eirini was there to meet us and help us check in. She showed us all around her place, gave us the keys and the instructions on how to get in and out, and provided us with a lot of great local recommendations. The air bnb is large and beautiful. There are 2 bedrooms and a large bathroom. There is also a full kitchen with all the equipment and a nice dining room table. Eirini left us a few snacks and treats for our stay which was a very kind gesture. The location of the air bnb is great. It is right in the center of the city (3 minute walk to the main restaurants and square). It is also very close to Knossos Palace (about 3 miles). It is also right around the block from a taxi stand which made it very easy to get around. For check-out, we just left the keys in the air bnb and left on our own. I recommend this to anyone looking to explore the city and visit Knossos Palace.