Aspasia went above and beyond to please us while we were staying at her beautiful heritage house. We accidentally left behind some important medicine and she organised it to be sent by courier to us in Athens - good communication and very business like. The house is full of character and in a perfect location in the old town. If you are looking for a traditional Cretan townhouse instead of a modern apartment or tourist resort unit, then this is ideal - but notice that there are stairs in this house which will not suit everybody. The house is fully equipped, but there are so many good affordable Cretan restaurants in the neighborhood that we didn't use the kitchen much. We loved it.