Highly recommend. We lost one of our phones at Heraklion bus station before we arrived in Chania, and the hosts did their best for us, calling the station on our behalf a few times. Really friendly and helpful. Also the place itself is wonderful - a lovely little house, with plenty of space for a couple, two outside areas to sit down in, an excellent kitchen, bedroom, living room etc. Really good air conditioners, tidy bathroom. You're 2 minutes away from the beach and a great restaurant called The Five (which appears on lots of restaurant recommendation websites), and about 15 minutes away from beautiful old town. Fantastic value.