Helen was very nice to collect me from the port and take me to the studio. The studio was as shown in the pictures, very clean, spacious and bed was very comfortable. There is an elevator in the building which is great if you have luggage. Generally the place is quiet but a different story if you have neighbours in either studio next door as walls are thin and you hear everything but not for too long usually.
Location is good as a 15 minute walk to Venetian port, city centre. I also walked 10 minutes to Talos Plaza located on waterfront outside walls which has a cinema, cafes including Starbucks to get a chai latte etc. I hired a car from Tourings car hire for 24 hours to visit Knossos/ Matala on the south coast as everything closed for Easter. Easy to park on the streets nearby.
I did not use the cooking facilities but there was a toaster oven and hot plate. A large bottle of water in the fridge was a nice touch. I had some problems getting the toilet to flush but Helen came over and showed me the trick to it. She also gave a map and information
about Heraklion on arrival. I was solo but the studio is big enough for 2 unlike some places.
Building entry has a bit of a smell but no issues in the studio and the kitchen window and balcony door can be opened as well.
Air con was not needed. TV very small and limited channels but I never have time to watch anyway.
Recommended accommodation if you are staying in Heraklion.