We found lots of hair and a blood stain on the pillow. We noticed long hairs immediately once we entered. The hosts were apologetic and sent us more sheets. When we were remaking the bed, there was a blood stain on the underside of the pillow. I understand that mistakes happen, but upon reaching out to the hosts.. Eleni took it upon herself to call me a liar and stated "we have never received less than 5 stars for cleanliness. What a great way to treat your customers. Water heater must be switched on and off.. You'd figure they would just leave it on? Also, once in the building, the hallway looks like it's from the movie the shining. Beware and stay away.
A great host would have apologized and tried to make things right. Not call her customer a liar