Communication was great up until I was in an unsafe, urgent situation. Regardless of it being a Sunday. I was on my honeymoon with my wife, we left our room to grab our food outside from Efoods and locked our door. We were locked out side our room with no passports, IDs, or money and couldn’t get in for 5.5 hours. We had no money or form of identification in a country we know nobody and nothing in. The host seemed to not care and told me “don’t feel unsafe” and “I manage 300 other properties”. Someone finally arrived and had to credit card our door (took about 20 mins) and then said “It’s really broken. I’m sorry” like we said it was broken 5 hours ago. After 5.5 hours, 20ish calls & texts our phones were almost dead and we would’ve been left with no resources. I would never book with Homm again.