Esi was very accommodating with our check in (we arrived very late at night and the cleaner allowed us in) and helpful with providing general information about the area.
We were a couple staying with our 5yr old son. The location was OK, (taxi & bus outside with all amenities also) but if you intend to use the metro to get around, it's a bit far for walking, especially in the heat of the day sometimes. The apt. gets very warm at times, as it's in a narrow lane with high buildings either side.
The bathroom is quite small, no ventilation and the shower is in the mini-tub.
We found the area very noisy, (between excessive dog barking and traffic). Even late at night we found it a bit bothering.
If you are a couple on a budget go for it, but if staying with more than 2 people I would recommend perhaps a larger apt.