This was an excellent, convenient location in Athens. We did not meet the hosts, but got the key with no difficulty per instructions. Apartment was comfortable and met our needs. A couple of minor improvements would have made it perfect--Kitchen sink faucet needs tightening, and water is so hot that user can burn hand trying to adjust it. The apartment could have been cleaned more diligently (dust on some surfaces and crumbs in the broiler pan). Out of owner's control was the noisy construction going on in the building across the street. We were happily surprised to find that although the listing said no dryer, the washer was a washer/dryer combination.