Unfortunately, I have to give a mixed review of Aris’s Air BnB. Whilst I appreciated Aris arranging a pick up from the port for my family, and the welcome his sister gave us, the apartment was not all that I had expected.
The good points;
- Good communication
- Helpful and responsive hosts
- Kindly left some juice and snacks incl teas and coffees
- Terrace lovely with comfortable furniture
- Beautiful views of the acropolis
- Nice location for exploring Athens
The bad points;
- One set of keys for 6 people. There was also keypad access to the apartment which would of been fine but this did not work. As such we were limited to arranging who should have the keys/ who would be in first etc.
- Air con very faint in all 3 bedrooms. This was to the point that I actually would consider saying this apartment feels like it had no air con.
- Air con was actually leaking in third bedroom on to the solid stone/marble staircase making this very slippery. Glad that one of our party noticed this otherwise there could have been a very bad accident. Definitely would not want to see children running up that staircase. (Aris did come straight after his boat docked at midnight to come fix this but we woke up in the morning and it had appeared to be leaking again for some time). If this is not permanently fixed this is a serious hazard that all future bookings should be aware of.
- TV in upstairs bedroom not working at all
- Shower in main bedroom not working as the function to adjust from tap to shower does not stay in place
- Empty shower bottles left behind
- Less than half a roll of toilet paper in each bathroom (I texted Aris about this who later replied to say someone had dropped more outside the door but by this point we had already gone out to buy more)
Like I said above, I cannot fault Aris for his responses.
However, we chose this air bnb at a premium price point hoping to receive a relaxing and easy apartment for our last night of a busy two week holiday. Instead, we found many problems that just didn’t meet a standard quality of a basic room, let alone an apartment in excess of £200 a night. If this were a hotel, I would definitely be asking for a refund.