Anna was waiting for us at the apartment when we arrived. She was very kind! She showed us around the apartment. Told us how everything worked and how to use the appliances. She was extremely helpful. She even had some desert, a bottle of wine, and a small gift for my friend and myself. She told us of the best parts of town to visit and how to use the public transportation. Her apartment is very close to public transportation and is only a 15-20 minute ride to the area with all the monuments. She also told us how to get in contact with her if we needed anything while we were there. I highly recommend her apartment! We had an amazing time!