Lina responded quickly from beginning to end. She arranged a perfect pick up from and to the airport which was extremely helpful for our group of 5. Lina was there when we arrived to let us in and orient us to the apartment, even though it was late at night. Everything in the apartment was in working order and was very enjoyable with a good location. I would recommend this apartment for adults only as the "quiet rules" may be difficult for children or young adults.