I wasn't going to leave a rating as my circumstance only relates to 25% of the general population. I have an illness turned disability from previous exposure that 25% of the population has which is severe immune response to mold. I began having symptoms night one and by the 2nd day I complained to management. I was moved to a new room where my symptoms were exponentially worse. I moved back to the original room and closed the door to the poorly ventilated bathroom. I couldn't open the window in the room due to winter temps. I had to have the air blowing constantly to reduce impact of mold. I requested to be released from remaining 10 day contract, but was told it was not possible and was offered a cleaning lady or plumber to solve issue. Upstreet reached out asked how to do better and I said refund for unused days - they said not possible. Airbnb corporate finally got me a full refund on remaining days as Upstreet violated disability clause.