Really enjoyed my stay here - the location was great - walkable to all the attractions - the museum is a block away. Found several favorite new restaurants nearby (Fresko Yogurt Bar every morning for breakfast - 1 block away - highly recommend). There was also a little market right downstairs where the proprietors were really nice.
The flat was well laid out the bed was very comfortable. I appreciated the nice table in the living room with the TV nearby for all the news. They also had a lot of channels/options which I did not take advantage of.
Communication was excellent. The flat is on the first floor (second floor for us Americans), so you do have a flight of stairs which was no problem for me but may be a challenge for people using a wheelchair.