The apartment was in a great location, spacious, and very clean. No problems picking up the keys from the next door supermarket. Make sure you get the document that outlines everything - Theodore is very detailed and the document was immensely helpful for local contacts (which was life-saving for us). Theodore was very quick at responding even though he was not in Greece, would recommend for sure.
A quick word of caution - this is NOT reflective of Theodore or Reshma or their apartment, but rather the elevator in their building. My mother and I were trapped in the elevator for almost an hour. But thankfully I had enough batteries to call every single contact listed on his document and Theodore responded quickly to my messages as well. One of the locals came with two Greek authorities and rescued us. Just a head ups for all travelers in general - suck it up and carry your luggages up the stairs unless you'd like for a scary story to tell that you were trapped in an elevator in a foreign country! Again, not a reflection of the owners or their apartment; just a word of general caution.