This place is run by an estate agents. It should not be on AirBnB. It’s a company renting out flats short-term and therefore goes against the ethos of friendly home-owners who let out their own places. As with many real estate agencies, their agents are brash, rude, dismissive, late and lazy. This was certainly the case here. There was no soap, no toilet paper but moreover, the interaction was simply uneasant and uncaring, which is not what you want after travelling for 10 hours. Good luck if you stay here. I’ve never left a bad review before...