I booked my room here 3 months in advance. When I arrived as scheduled, after traveling for 18 hours, I was told my reserved room was not ready... The host offered me her personal bedroom which had not been cleaned or prepared. Then she informed me that I could cancel on my end and be refunded. I left, per her suggestion. I have yet to be refunded... I have never had this kind of experience with Airbnb before. Sadly, this experience alone will keep me from ever booking through Airbnb again. No one has addressed my numerous requests for a refund. Ridiculous! A painful experience.