The advertised flat was different to what we got in the end. It was definitely much smaller and it was lacking furniture. The apartment did not have a functional kitchen, it was so small that it didnt have any space to do preperations of the food. It was a combination of mini oven with a stove on top, but because the lack of space the shelf was so close to the cooking stove that it was basically impossible to cook in a normal way.
We had fast communication but we got explained that there was no upgrade possible because, since we "already got the best flat option" in their own words. The flat itself was not clean at all, the whole floor was dirty, there was hair in the bathroom and the air in the apartment was smelling like smoke and was very moist. The house has only washing machines in the basement, which put stains in our clothes so we did not dare to use it again.
The only good thing about the apartment was the bed, which was reasonable comfortable and as advertised.
The area, is like described in the other reviews: it is right in a block where a lot of homeless people hang out.
We had to walk only 2 blocks to be in a slightly better area, but the house with the apartments is located right in the block of people living on the streets.
I would not book the same area again.
The "hip and alternative" district is 20 minutes away from it and everything in the center was fast to reach, but the area itself is definitely questionable!
We booked 2 more days spontaniouesly and got a new flat for the last day, which then had a normal sized kitchen and was clean, but since it was the last day it did not increase the experience anymore. If we had this flat from the start, the experience would have been definitely better. But because of the photos not representing the flat we had no chance to judge that from before!
Also, in the previous flat I forgot my creme for 80 euros and when I asked them to give it back to me, they said that didn't find it (basically stole 80 euros), so be careful with leaving your things there.
The communication was fast and polite, but there was just too many things wrong to make it enjoyable!