Communicating with Panos was very easy. Our ferry was cancelled and he knew about it before we did! We exchanged messages several times over the 24 hrs leading up to our stay. Our rescheduled ferry arrived at 5:00 a.m and I felt much safer knowing that Panos had arranged a private transfer. He also went above and beyond by meeting us at the apartment at that ungodly arrival hour. Great apartment, great location.