communication with host was good, apartment is good, location too, and they offer to do your laundry that was very kind!
down side, you can hear the neighbor loud and clear, we got cigarret smell when we arrived and while we were there, again walls are no thick and we are very sensitive to smoke, if you have lauggage you have to use the stairs no matter what and go 4 floors up, the elevator is one person size no room for bags.