Excellent communication from Paula & Billy from the start. Lovely lady who gave us tones of tips & ideas which made our stay very relaxing. The restaurant recommendations were amazing and really helpful! Access to the penthouse was super easy via a lock box. The view from the penthouse was stunning!! We stayed over New Years and Paula was excellent at recommending places to go to. Comfy bed, amenities for cooking and a lovely view. We had a lovely short break thank you! :)