Tonia was very easy to communicate with and very polite and friendly. The location was about 30 minute walk to Plaka which was a great location, and quiet. Unfortunately during our stay we encountered cockroaches in the apartment which seemed to be coming from another apartment (out of Tonia's control). Once we told Tonia she was quick and professional about arranging an exterminator. Overall the apartment was comfortable, cosy and WiFi was strong enough for Zoom conferences.