We did not meet Anna during our stay but she arranged for her team members to meet us at the apartment upon our arrival. The apartment was perfect. It has everything that you need for your stay including bath robes and toiletries in the bathroom. The area is also lovely. Full of nice bars and restaurants and small stalls selling local crafts. It is also very central to get to all the main destinations and we went everywhere by foot. I had to find a fault with the apartment it would be that the WiFi did not work very well but with so much to see this was hardly a problem! I would definitely recommend this place to anyone looking for a cozy modern apartment in a great location on Athens.