The place was not what we saw in the photos but since we had already prepaid the whole payment and because we did not want to mess our holidays, first we thought we could bare with it and that's why we asked for late checkout (3hours) for which we were immediately charged for a whole extra day! After we went for a walk, we came back to the house on that very cold winter day, we turned on the aircondition and after 2hours the house was still at 17degrees as per the thermometer installed on the aircondition remote control. We contacted Toni and his response was that he could do nothing until the next day afternoon that he might bring a small electric heater. We were very disappointed. We wanted to leave immediately because nobody can rest in a cold house, especially during holidays. We asked for a full refund and the response on behalf of Toni was completely dismissive, a fact that made us feel very upset and disappointed because we lost 234Euros and we felt that we were being robbed.