Just so-so. The check-in instructions were very clear with photos, and the apartment felt secure with double locks. Photos are accurate and it was very nice having king sized beds! This is a lovely and spacious apartment in a central location, very near the subway. We were disappointed that it wasn't better stocked. Dirty linens left in the entryway, dead batteries in one of the ac remotes, no garbage bags, no dish soap, dryer drawer was full of water (which I finally figured out so we could get our laundry done as there are no instructions). We understand needing to buy a few of our own things, but all other hosts have provided a starter set.
I did contact the host and he helped with a couple of things such as picking up the dirty linens and clarifying the wifi password, but he stopped responding. He did offer to send dishsoap over but it never came, so we bought some so we could do dishes. We worked around any further issues and simply stopped bothering him. Kitchen could be better stocked to have large enough pans and cooking sheets for as many people as can stay - had to cook for 2 people at a time, which is time-consuming for a family of 5. No toaster even though it's on the listing. No drying rack for dishes. Showers were cold in the mornings (yes, we used the boost button and waited 30 min).
Two other AirBnBs in Greece were nothing like this. We aren't very picky and I've yet to write a less than stellar review on AirBnB, but I would go with a different place if possible. I wouldn't rule this out completely, but just be prepared for bare bones service compared to other AirBnBs.