Dora was nice until we had an issue and our group got sick. I asked to cancel our reservation early since this apartment has no kitchen and we needed to cook at home. Dora said no, which is I understand and would have been fine with had she not become aggressive and refused to provide what she advertised for this apartment. Her listing clearly stated "Breakfast Included" and when I asked that she at least provide breakfast so we did not have to leave the apartment for that meal, she told me breakfast was some coffee and sugar she provided which is obviously not breakfast. She has now removed the "Breakfast included" amenity from the listing but she has failed to respond to my request for a refund for the breakfast she failed to provide. Furthermore, she told me to not even bother dispute this with AirBnB and then she reminded me that I would be charged for any damage to the apartment - insinuating that I was going to damage the apartment because I asked her to actually provide something she specifically offered in her listing. The apartment was tiny and cramped - maybe 50 square meters and both bathrooms basically had the toilets and showers in one cramped space. The toilet gets soaked whenever you take a shower. The whole space was very uncomfortable for us. The linens were older and the toiletries were cheap. One of the beds squeaked badly every time you moved. The apartment has no washer and the laundromat nearby is super expensive. It cost us about 40 Euros to do laundry for three people who had a minimal amount of clothes. We had to wash our own linens as well. The location is great but there are several nice neighborhoods nearby that are great options as well. Taxis are pretty cheap so I wouldn't hesitate staying in another nearby neighborhood to get a much nicer and bigger apartment with a lot more amenities (kitchen, washer, etc) at a similar price next time. We checked out of this apartment five days early even though no refund was offered because we were very unhappy with Dora's responses to our requests.