The place was unclean. The host asked to meet her in another place in order to get the keys. There was a power circuit problem which resulted in no power for 6 hours while waiting for a handyman to fix it and since the only heating was through electric power, the apartment was really cold at that time (it was a cold apartment anyway). For 6 days there was only one set of linen. Furthermore, in the bathroom the flush stucks and the cold/hot water in the shower can’t be adjusted properly.
The host was responsive and the communication was good.