I only needed the apartment for a night. I booked only 2 hours before check in. Communication was great, I received my check in details and I checked in without any problems. Apartment was great and it had everything needed. If I had to find something negative, it would be the shades outside the window. They don't block the light completely. This is a very minor thing and it won't reflect on the rating nor your experience. 10/10 from me