We never got to stay at this property. We traveled in from the United States and got in around 10:00 in the morning. We requested to book the hotel with a 12:00 check-in so we could have some where to shower and put our bags as soon as we landed. O’Shawn accepted the 12:00 checkin request. He then reached out and told us check-in was at 15:00. I told him that we booked with the agreement in the early check-in. He essentially told me the earliest he could do was 14:00. I told him politely that that was not the agreement and I would like to cancel. He tried to get me to cancel by telling me he was unable to, so I would still have to pay. Then a 45 minute argument ensued where he resorted to name calling and he refused to cancel the reservation. I then had to get Air BnB involved where after showing them the message transcript they refunded me the entire amount. I would highly recommend staying somewhere else due to the very poor service this host provided