We had a wonderful experience at this apartment. Nicoletta was easy to work with, her assistant Vanessa was helpful with maps of the subway and neighborhood. It was me, my husband, 22m old son, and my parents, and it was great to have all the extra space for our son to run around. The apartment was in a fantastic location, super easy to get to. Nice big balcony for my dad to have his smokes. The only thing I would say is that the carpet in the living room has some minor stains, it's probably from people wearing their shoes in the apartment. We're asian so we didn't wear our shoes in the apt. Carpet could be spot treated, but it's minor.