Krystyna was out of town but she let us know in advance, she is very good at communicating. She also informed us of who would be there to let us in and show us the place. Her neighbor was very helpful. Krystyna also left useful information for us. The wifi password was not working for some reason and even after her neighbor tried it we had some problems, but her neighbor let us use her wifi. We also had some problems with the electricity in the room and bathroom but it was not much of an inconvinience. The apartment was nice and clean and the bedroom is big. You feel safe when you're in the apartment because it's in a building with a gate and a locked door. However, the neighborhood is a little intimidating for 2 girls particularly at night. There are several markets and restaurants around which was nice. Something we really liked about the location was how it was only 2 metro stops away from the Acropolis and the center of Athens!