Not a pleasant experience. We had booked an apartment in Zains house two months earlier and it was very much ok, but this time it was a catastrophe. We ended up booking another place in the middle of the night with the help of airbnb. The place was not as in the description and pictures: The apartment is privately used and has all kinds of personal stuff in it, dirty cloths and drugs in the cupboard, a bottle of opened wine in the salon. You are basically staying in someones private place here, as if you would crush a friends home. Not what we had booked. On top the place was not really clean, there were bugs in the kitchen full drawer. No toilet paper in the bathroom. Only two towels for a stay of one week. There was another vacant flat for the same price in the house. After the airbnb hotline suggested a swap, Zain quickly raised its price and wanted additional money for the alternative unit.