I would like to recap our experience in the apartment. We were 6 pax (1 baby) staying.
Major points and issues from our stay:
1. The layout is good, because it accommodates 3 independent rooms with a bathroom for each one. However the 3rd bedroom is behind a wall to a Jazz bar (“Jazz in Jazz”) that operates up to 3am. When we were in the bedroom and opened google maps, it showed us being inside the bar! Apart from the music that the bar plays till late, the last hour they are pulling and moving around furniture (probably for cleaning). We didn’t manage to sleep before 3am for all the 3 nights. It should be considered and rented as a 2 bedroom apartment unless you want to sleep in the living room.
2. Doors for both balcony and main door can't close. The main door hook-lock doesn't close. Both balcony doors (outside and inside aluminum) do not close which is dangerous since the neighbourhood and the building had recently burglars (it was mentioned in print in the ground floor of the building by the management). There is also no mosquito net for this balcony door so someone would have to think twice if mosquitos are a problem to them.
Overall the location of the apartment is great but when the owner describes it in the main page of being quite and tranquil it is misleading. The fact that is described as “Superhost” creates credibility issues to our AirBnB community for other truly Superhosts. With the current experience I have to be frank that I would not stay again nor recommend this apartment for staying.
For improvement of the experience:
1. Shower door in the 3rd bedroom shower is missing although the frame and lock/slide system is there. That creates partially water coming out from the shower.
2. Since there is a self check in process and there is not someone to explain how things operate, items that are shut down from the main circuit (water heater, kitchen) should be stated in the manual (we had to figure out on our own). Manual had information for WiFi and transportation but not for appliances which took us 1 hour to figure out.
3. When the customer raises some queries you have replied "a technician will come the next day" without asking further questions to clarify what is the problem.
4. The kitchen faucet hot and cold are wrongly connected (hot is cold and cold is hot) which can be found in cheaply renovated apartments.