Agis had been very welcoming and informative before our arrival. We were kept up to date about the check-in procedure a day in advance, and the apartment was left in a spotless state upon our arrival. Plenty of amenities were readily available for us as well. The location is central - within walking distance of all the main attractions (including supermarkets). We had an issue with the heating and this was sorted ASAP within the hour. Agis was also very flexible in our check-in/out times which I am very thankful for.