Muti Ana was very helpful and welcoming; she even offered us little bracelets when we left. The room was clean, well furnished, light and the balcony with the little table and the candles was very nice for breakfast. The flat was very central and there was a lot of traditional restaurants around, a tube station and little supermarkets. Even very late at night there is a lot of people outside so you don't feel unsafe walking home but it stays quite calm.
Her description of the route from the airport to her flat was precise. She picked us up near the tube station. She showed us maps and gave us ideas of visits.
She provided a lot of toiletries (shower gel, shampoo, towels...).