An early check in was promised, which I understand is not always the case yet this was confirmed by Zoe, and I thus planned my day around taking into consideration that early check in would be possible. However when I arrived by taxi straight from the airport at the flat the key was not in the locker box and I had to message Zoe to check on the status and that was when she informed me that in the end the early check in would not be possible and that she had forgotten to inform me in advance about this.
The flat was stylish and clean and as showed in the pictures, with all the prescribed amenities however unfortunately for the first three days there was no warm water, they kept convincing us that it would eventually heat up because of the good weather and if not we should keep the boiler on but that was not the case until on the third day they sent someone over who finally confirmed that there was indeed a problem with the electricity connecting to the boiler thus the issue with no warm water. Thankfully in the end someone fixed the issue and we managed to have warm water for the following days we stayed over.