From our initial request through our departure communications with Ralou were extremely good. Ralou set up a driver to meet us at the airport and I would highly recommend doing that. We arrived at the apartment earlier than checkin and were met by Ralou. She was very friendly and showed us around the spacious apartment. She had fruit, cookies and beer for us. We left our luggage and went out sightseeing. When we returned the apartment was cleaned. During our stay we had no issues with the apartment and were contacted several times by Ralou to make sure our stay was great. The bed was very comfortable and the apartment clean. The location and accomodations were great. Thank you Ralou for a great stay.