I ordered this apartment after reviewed a lot of other options among Hotels etc, I choose this option because combination of the location and price. At the beginning Harry and his stuff were very nice and friendly . we arrived before check-in (14:00) in order to leaved there our luggage’s, when we arrived we meet there the manager and cleaner, while we were there We took out our chargers (Iphone , Apple Watch, Samsung ) and charged (15 minutes) our phones after the flight, before we left the apartment I asked the Manager if I can leaved there the chargers on out shelf(I asked her because I afraid that the cleaner would confused and thought those chargers belong to the previous guest and would collect them) and she said yes but just asked us to take it out from the electricity. We came back at the evening, our Phones were with low battery and then we noticed that our chargers were missing , Before we contacted the manager we looked for them all over the apartment and then after we approached the manager and the owner we got answer like : “check again”, “this chargers doesn’t leave the building” the cleaner didn’t touched them” “maybe you are very tired after your long day and maybe you forgot that you took it with you” not only the answers were very weird like they were speaking with kids also the tone was very hurtful and disrespectful. We thought maybe they didn’t know how to confess so we said we would wait til day after so they would bring it back. Off course nothing returned day after so contacted the owner again but he kept going and said he wouldn’t contact me any more through Watts-up but Airbnb . The damage beside the monetary damage (200 Euro) was the bad filling like we were lairs and the filling that you are at place that things can be “disappear”. I want to say that I had 2 apartments at Airbnb and I know that wrong things can happen even by mistake ( maybe the cleaner thought is belonged to previous guest) but attitude of the owner and the manager from the beginning to shrug off responsibility was what let us felt very very bad and actually we wanted to left right away but it was very late and we had only 3 days and a lot to do . Just to notice we have kept every message and we recorded every conversation we had with the owner in order to prove this situation.