The location was really great, and was in a lively, wonderful neighborhood with bars and restaurants. The listing says that it is in the heart of Athens and walkable to everything, and that is so true. We walked everywhere easily and the metro was very accessible. The flat was decorated very nicely and for the most part matched the pictures. However, the amenities of the flat did not meet our expectations. Mainly, our expectation to have a fully functional toilet. We had to carry buckets of water to fill the toilet tank nearly the entire trip. Mike was semi responsive, but it still took three days to fix. The other thing we didn’t anticipate, (since the listing has a washer and dryer listed as an amenity) is that it would not be available in the flat or the building. The laundry is available at a hotel a block away. Technically, there is laundry access, but it is not on the premises or made clear that is the case in the listing. We also struggled with the water temperature. It was either very hot or extremely cold. This could absolutely have been on our side though and been user error. Overall, we wished we had booked a different place to have had a more enjoyable stay in Athens, and would likely not stay here again. I appreciate that Mike tried to help, but it was not a great experience for us.