The studio apartment is spacious and has a great shower. The location is excellent: very central and yet really quiet at night. Unfortunately when I checked in the keys were not in the lock box. I arrived on a late flight and the assistance from Airbnb was woeful. At 3.30am I was walking the streets of Athens to find a hotel. Manos apologised and refunded my first night promptly. Mistakes happen and my main complaint is with Airbnb for their handling of the situation but given that I had twice made clear what time I would arrive and the stress of dealing with the situation in the early hours (I didn’t get to bed until after 4am) a gesture such as ‘I have put a couple of beers in the fridge’ or something really would have been appreciated. I wasted most of my first day recovering from no sleep and moving from hotel to apartment.