During my stay I was locked inside the apartment for over a half an hour the morning of my check out because one of the two (or both) of the locks got stuck. It wasn’t clear which one it was, or if it was the door handle which had fallen off. I needed to leave and catch my flight, So I ended up crawling out the window near the street to get out. O’Shawn lives about 30 minutes away so he was not able to come and help me when I called. He did however tell me to calm down, have some tea and listen to music. After I spoke to him I called Airbnb who then actually helped me by trying to find a locksmith.
Airbnb did find a locksmith after about 15 minutes but at that point I had already climbed out the window and was walking towards my train, so I don’t know if the door was ever fixed.
Later that day, O’Shawn refunded me only part of my expenses for the room, then proceeded to bully me for a 5 star review. When I told him I wouldn’t feel comfortable because it wasn’t a good experience, he proceeded to make fun of me for getting upset at being trapped in his basement apartment. I asked him not to message me again and he still did until I blocked him.
I hope this is a one-off experience with the lock, but his personality is not something you can easily fix. The price may be low, but you’re dealing with someone who cares more about a rating than your experience. Athens is relatively affordable. You can do better.