A totally not recommended host!
I have booked a flat three weeks in advance to celebrate my partners birthday. Less than 24 hours before our arrival, while everything was planned, they informed us that the flat was not available due to a technical plumbing problem (a common issue as shown by other reviews). We have been offered another room, smaller and darker with fewer windows, in comparison to the chosen one with the same price.
The host was not supportive at all and she didn’t offered any other solution. In fact, at first, we where informed that the new room will be bigger than the initial one. Once we wanted to accept the offer by seeing it before the check in, she declined to allow us and told us that the new room was actually 10 square meter less.
In the end, the host was not willing to cancel the reservation from their account and we had to speak with the Airbnb customer support in order to cancel and be fully refunded.
Overall the bday was totally destroyed.