We found some Hair that came out of the filter of the Hot tub and where definitely there before we arrived
It was late at night and we said its ok no need to bother the next day when we checked out and the Lady called me i told her about the issue just to let her know
She started saying that i try to get money out of her and there is no chance cause we clean everything luckily i had a photo when i sended her the photo he said this is ours and called me a liar
she also mention that he will press charges against me if i don't stop lying and this the first time something happens
although i tried to explained to her i don't need the money or refund i just want her to be polite apologize and agree on the fact that some times bad things happens he kept calling me a liar and that i want a free gift
Normally i would write this down cause i know some times bad things happen and an apologize can make things right
since she decided to bully me i decided to write this down :)