Everything went very smoothly and the rental was just as described. The location was perfect for sightseeing and an easy walk back at the end of a long day. The wireless needed rebooting a few times but it was literally just the press of a button. The cupboard full of children's games was a plus. The apartment was clean and tidy. Having coffee already there was nice. We got a few groceries from the mini market a block away and were all set for breakfasts and snacks. The driver she arranged for us was prompt and friendly and it was great knowing he knew exactly where to go. No problems at all and a much better fit for our family of four than a hotel would have been.