Upon arrival I was greeted, given an orientation of the unit and encouraged to stay in touch with the hosts for any needs that came up. I dealt with a few minor issues during my 11-night stay, but received a response and resolution quickly each time. The bed was VERY comfortable by American standards, and the studio was roomy and well-appointed. Location made it easy to walk or take a short ride to the city center. It's a lively neighborhood with a nearby cafe that fills with young people at night, so you have to be okay with a bit of late night revelry, but it did not bother me in general, and I often stayed out late myself. I thank my hosts for a lovely place to stay and recommend it to those who want to feel as if they are "living" in a hip part of Athens for a while.