Nicholas met us personally at the apartment n went thru the check in procedures. Really appreciated this cos no other Airbnb I had stayed did this. He was also very responsive as the key knob was not working well n the response and repair was done within half an hour. Also the taxi driver Mano whom he recommended was excellent. He responded to our request immediately n even track that our arrival upon home destination was safe n sound n sent a text . Very thoughtful of him. Definitely will stay here again