Location is very convenient, balcony is very nice, owner is responsive. But
obviously needs a better manager for this property. Wet laundry left in washing machine and wet laundry left on the balcony are totally unacceptable.
Poor management is also reflected in not having adequately replenished basic supplies such as coffee/tea, toilet paper etc. Guests should not have to need to request these, no matter how responsive he is at each such request.