Tia and Mike were so very helpful. My friend and I did not arrive in Athens until 2am but they gave us such detailed instructions that we were able to get situated in our room without any problems. The room is decorated and set up to feel like a hotel room, Tia even left us a nice little note with a gift and chocolates. The whole place is clean and neat and our fellow guests were so quiet and accomodating we felt like we had the whole place to ourselves.