You can expect first-class service with Kostis & Liz! They are ready to answer any question you have AND help if you need it. (We forgot an adapter & needed a cab!)
The apartment location is fantastic. We felt safe (2 women) walking at night. Close to historic sites, souvenir shopping, groceries, delicious restaurants, and the Al Hammam (I highly recommend this Turkish bath & the bistro next to it).
The beds and pillows were comfortable. The Netflix channel was a plus. The bathroom is a bit small/tight but functional and super clean. We also loved that there was bottled water to take on our day tours if we wanted and big, nice towels to use after a hot shower!