We lived in a mould-infested apartment for a week, and Homm did nothing to fix the problem. Stay away from them.
Let me start by stating that my girlfriend and I had already rented this apartment for over two months in October until mid-December and were very happy with the apartment and Homm as a host. During the holidays we stayed somewhere else and returned to this apartment at the start of January.
When the weather started getting cold, it was clear that the apartment was not isolated well enough. Lots of condens was showing up at the doors toward the balcony, and not long into our visit, we found that mould had started growing in the corners and behind the big shelving system in the living room. We reached out to Homm, who said that they would do something about it soon. A few days later, we reached out to get an update and got the same answer, and a few days after that it was the same.
After living in the mould-infested apartment for a week, we made a more thorough expectation of the apartment and found that there, in fact, were a much larger amount of mould behind the bed in the small bedroom; the bedroom my girlfriend and I had slept in since we got there.
It was only when we reached out to Airbnb, that Homm said, that they would gladly send a cleaning crew to the apartment the next day if we decided to stay.
Of course, we did not. After spending an entire day calling back and forth with Airbnb, we were moved to another apartment, and we received a small amount of compensation for our troubles.
First of all, it is truly disgusting and can be truly bad for one's health to live in a mould-infested apartment, especially when it is in the middle of a nationwide lockdown, where you are spending way too much time inside. Secondly, we don't know how long the mould had been in the apartment since we never before had looked behind the shelving system in the living room nor behind the bed.
Moreover, Homm's handling of the situation is highly criticizable. We only stayed for that long in the belief that they would come and do something about the problem as promised, which is why we didn't reach out to Airbnb before.
We do not recommend Homm as a host. If small problems come up, they will gladly come and fix it, but if it is anything more significant, not so much. Other than that, the mould hidden from plain sight shows that Homm's cleaning of their own apartments is highly criticizable.
Besides the mould, in our last week in the apartment, we experienced a burst pipe in the bathroom - leaving us without water until the late afternoon the next day and we also experienced the internet disappearing for almost three days.