The apartment is exactly as described and the welcome basket of tea, coffee and olives was a nice touch. The check-in process is easy and their liaison person spoke excellent English. It's not quite a traditional airbnb - more of a vacation rental company that offer airport collections and tours as part of their service. Payments etc need to go through their website rather than airbnb and they do require you to use their driving service if you arrive late. We did and the driver is excellent, with great english, and it is worth paying the extra euros for their service compared to a standard taxi. We also booked a tour with them but were a little disappointed as it wasn't quite as described and changes were made which we didn't find out until we were in the car! But the apartment is fine for what we needed with a well stocked kitchen, comfy beds and even bathrobes. We would stay in the apartment again if we come back to Athens but would probably consider another company for tours etc.