Appreciate promptness of replies before the trip except that day when we were trying to collect our luggage from store. We had to wait for 25mins and could not find the lady to collect our luggage from. The place to store the luggage before check in was also quite a distance away from the accommodation and difficult to roll the luggage to and fro metro due to narrow and uneven pavement. The sheets and towels were clean but the toilet rack was broken. The shower area is small and there wasn't any clean space to place toiletries in the shower. The only rack available looks rusty. The position of the powerplugs were also a bit inconvenient to boil water or blow dry hair but i appreciate the filtered water provided. The metro station was a 10minutes walk away which made the location easily accessible. We found a baby cockroach, mosquitos and spider in the toilet during our stay but Sokol arranged for disinfecting a day after. Overall, I will rate the stay acceptable but not for those who are more particular about cleanliness or need more space in the shower.