Everything started great, Anne Marie communicated very well and the location was perfect.
Once I settled in, I noticed the apartment is filthy and yet you are charged a cleaning service fee which I think is unfair. The apartments decor is fine but the sofa bed is very uncomfortable and doesn’t have proper pillows, this gave me back and neck pain.
I booked for 6 nights yet only stayed 2 because her next door neighbour sings on a microphone and plays a piano, it sounds like you are next to a nightclub with live singers. This noise starts at night till about 3am and then starts back at 8am. The other neighbors were banging on the walls, I started to also bang and then he tried to get into my apartment, banging and pressing the door bell, I felt so unsafe, this is my first experience with AirBNB and to feel unsafe in someone’s home as put me off using this service again and I will book a hotel in future.
The most disappointing thing is that after meeting Anne Marie I thought she would come and help me and ask the neighbour to be quiet but instead she just refunded my reaming days and asked me to leave and check out. I’m so upset because I genuinely thought she would have cared being the host but I believe she knows about this problem, it’s probably happened before and she should be honest and inform people of this situation because you will not get any sleep plus you’ll spend half your time cleaning the apartment your being charged a cleaning fee for.
I would highly not recommend this place and that is sad because Anne Marie seemed to be the perfect host but she charged me for the two days I stayed and asked me to check out instead of dealing with the situation, the only good thing is the refund was quick.