We had a great stay, the communication was good, the place is located very centrally, it was clean and warm.
However, I specifically asked if the plugs in the kitchen had been fixed the representative said they had, but they hadn't.
This meant the microwave could not be used, using the other appliances meant they had to be moved to the top of the cooker with leads dangled to another socket which is a risk with children.
The outside of the property has been left to deteriorate and needs fixing. The shutters on the windows all need replacing. The chairs on the balcony are both broken.
Overall it was good, but these things make a difference.