Toni had it all! Friendly and excellent communication. Very spacious. Great location (can see the Acropolis from the balcony). Had all of the amenities he said with the addition of remote controllable heating in each room.
Prior to arriving in Athens, Toni sent detailed lists of all popular attractions to see, best places to eat and best means of transport. Toni set us up with a driver to pick us up at the airport. The driver (Dimitri) was very nice and recommended places to see as well. Even his car had wifi! Upon arrival, we were welcomed by Jacob who showed us all the perks of living in the apartment. He answered the questions we had and showed us a cute book with everything we needed to know (recommendations, wifi, rules, guides, emergency contacts, etc.) They had towels, toiletries, utensils, bowls, plates, and extras ready. One of my friends wanted even more blankets and Toni was happy to help. They were delivered to us within the day. With all things provided, it felt like home.
Before our reservation, I read that there weren't window covers and that the major road next to the balcony might be the only downside next to no private entrance. However, I noticed a switch for automatic metal rolling shutters/blinds for all windows. It completely blocked the light from outside and helped with the sounds from the road.
Overall, the place was clean, comfortable and the service was outstanding. It was well worth the cost and I would reserve again if I'm back in Athens. By the way, this is not the city to spend only a few days in. There's so much to see and experience!