Absolutely flawless communication and the assistance with transport was so valuable! The extra things like basics in the fridge and treats for the children were so thoughtful. We are a family of 4 and the apartment was more than large enough to accommodate us. The neighborhood is gorgeous and everything about our stay was wonderful. The only thing I would change is the length of time we stayed, we would increase it! Our kids, and us adults, cannot wait to return. Highly recommend.