Anna was great! She was so helpful and kind. She let us drop out bags off a little early while the place was being cleaned, so that we could walk explore a little more freely while we waited to meet her. She greeted us at the apartment and gave us a full list of things to see, places to eat and even a mobile phone to use in case we hadn't had one that worked. She also left us wine, fresh bread, homemade marmalade and other treats. The apartment itself was amazing. In the perfect location, walking distance from everything. All the appliances in the house are up to date and top quality. The bed was heavenly and the view is priceless. We loved staying at Anna's place and only wish we could have stayed longer.