Beautiful apartment in the Plaka area. Short walk to restaurants and shopping. The apartment is located on 2nd floor which is 3rd for US tourists. Fortunately, there is an elevator. The apartment itself is comfy with dishwasher and washing machine(there but never personally used). She supplies the bathroom with shampoo, conditioner and body gel and since we were coming off a cruise, helped in that we didnt have to dig our toiletries out. Balconies are present if you wish to use them. As for Pagona, very responsive with any question i had. Would recommend to all