Prompt responses before our stay, however did ask about more garbage bags for the toilet bin during our stay and we got a response saying they'll find out and let us know, but we never got an answer after that. Bedroom nice and big, with comfy bed. Bathroom small and shower could have been cleaner. Location was good, however it was a bit of a walk to and from the metro, especially after a long day of walking in the heat. Konstantinos checked us in and was accommodating with out late check in (our flight had also been delayed), however when we arrived at the apartment he was not very friendly and tried rush through everything.