Ralou personified the term 'going above and beyond' to ensure a memorable stay for us. Her attention to details is immaculate be it be sharing her insights into local area or about food (where and where not to), things to do, commute, maps etc. i.e. everything a tourist would need and google for. Was specially impressed with the kind gesture of setting a midnight pickup for us, making sure we face no problem @ check-in even at 1 am and (here is what makes it even more special) treating us with delicious dinner at that wee hour of night. Simply AWESOME !! Would have given her 7 stars if 5 was not the cap..
BTW, I did not mentioned location and other details because enough is already said about it. The best one can get.