Helen is extremely fast with her responses. The place is about 10 mins walk to all the major sites. We were visiting with our small daughter and found everything needed within the locality - Supermarkets to eating joints. She helped us book our cab to and fro the airport which was extremely convenient. Small gestures go a long way and Helen ensured that the house was stocked with essentials which may be required by a family with a small child. Overall, it was a great choice for us in Athens