The communication between us was good starting from the very moment I reserved the studio. The flat is in a very good spot, a residential building in a quiet street but with a lot of shops, bars and restaurants just around the corner. The host provided us with towels, shampoo and shower gel. The shower it's not supercomfortable but it does the job. There was fresh water in the fridge and a couple of snacks. It was also nice to find a Routard and some other touristic guides on the bookshelf. The host also provides some discount for a couple of restaurants in the area. When we arrived the flat was rather cold but the AC was quite fast to heat it up. The balcony is nice but the view is nothing peculiar, it's much better what you can see from the rooftop!