As a professional travel & tour specialist as well as an Airbnb host, I find it extremely difficult to give bad reviews. But, in this instance I'm forced to. I have already given my feedback to the host in an effort for them to improve.
1. Check in, slightly chaotic, there are two buildings I wasn't told which one the flat was in.
2. At check in I was informed by Elena that she'd removed all the cookware because the previous guest was dirty! (I had to ask for them back).
3. No manual.
4. Host likes to whatsapp information and not via Airbnb app.
5. Host's husband was quite rude and threatening when I complained to Airbnb and accused me of creating "problems ", this was done on my doorstep whilst wearing a robe after general anaesthesia!
6. no first aid kit
7. there was a broken latch on the bedroom balcony which someone, without knowing what it was, had simply shoved on top of the door which fell on my head. Reported this to host straight away. It remained unfixed for the duration of my stay. Host then made a claim for €110 + stating that I'm a liar and it was me who had broken the latch. (Childish accusations).
Sadly Airbnb cannot and will not monitor listings in Greece, meaning anyone with a spare flat can advertise. It took several days for Airbnb to get back to me after I complained.
Overall, it is an utter crying shame. The flat itself is, on the surface nice, barring the occasional wear and tear, but, as a guest having to beg for pots and pans and even a cutting knife, the latter refused, asking for more than 4 hangers in a dusty full, floor to ceiling fitted wardrobe was beyond frustrating. Extractor fan unclean, okd water still in the coffee machine - the level of uncleanliness during covid times was and is unacceptable. It was also the first time I'd been in an apartment without basic good will items, like salt & pepper & olive oil - this from the people who introduced Olive oil to the world.
It may not be brilliantly located but the Metro is only 15 minutes away, there is a plethora of busses and a taxi from the centre ranges between 6 and 9 €. There's a huge supermarket a few meters away, Exarchia is within twenty minutes and many coffee shops are around too. In conclusion, the host needs to have some respect for paying guests, we too work for our money. I trust that Elena takes this on board and simply changes something as small as her attitude with future guests. I have a podcast over
this experience, feel free to message me for a copy.