Milica was nice enough to let me leave my luggage earlier than check-in as I had an early flight. However, I was only given notice of the lift not working a few days before check in. Had I known this, I would not have stayed as I ended up having to carry a 20kg luggage 5 flights of stairs. Also, my elderly dad with a bad leg struggled with the stairs. Still value for money if you are young and do not have much luggage. The location is close to the city center but is not a great area to be out late at night.