To begin with, Anna provided us with perfect and detailed instructions on getting to the location! The apartment was even better than in the photos and her and her husband let us do laundry last minute, as we were desperate. She also cooked us some AMAZING food and they gave us some presents when we left. On top of everything, the entire place was stocked with anything we could need, the shower was heavenly, and the balcony was a nice escape. Definitely a must stay!