I really don’t wanna waste my energy doing this, but at the same time I always let other Airbnb users know my experiences because I always find written reviews helpful.
Before we booked, we asked for a screenshot of the internet running speed and explained it’s essential to our online teaching jobs. Unfortunately, you can’t send screenshots on Airbnb, so we asked for her to message us the details (upload/download speeds) as they currently are. We were told 24mb download 8mb upload. She told us this was the current speed and that 6 laptops were connected using the internet with no problem at that time.
We arrive. The speed test says 1.8mb download 0.4 upload... quite a discrepancy. We could not work there and our month long booking was impossible. We considered leaving Athens/paying twice for accommodation. Katerina assured us it wasn’t the normal speed and she would contact the internet provider... (sounded like a technical issue)... It turns out, that was just exactly the internet speed as it always had been and the only option was to pay the company for an upgrade.
Long story short, Katerina lied to us and was snide in her communications with us, trying to cover her back at every corner even though it became clear to us that she had been deceptive from the outset.
I’ve literally never had a big problem with an Airbnb before this. But we were forced to fly elsewhere, spend loads on flights, forfeit our money, and we lost work. Worst possible outcome.