Apartment dirty, the electrical kitchen doesn’t work (they say to us that could be replaced it in 5-6 hours), kitchen utilities dirty, electric kettle with dirty water inside, towells still wet on our arrive. Communication only via mobile, they don’t answer you on airbnb messages (they actually do, but only to let tell you to call at a greek mobile phone so they can assist you). We cancelled the booking 30 minutes after check in. We got a full refund, managed trough Airbnb.
Airbnb support worked very professional, they spoke to us and asked us for pictures and proofs, they managed the situation with the hosts too and helped us find another appartment.