All communication was with Matilda (Konstandino’s sister) and she was AMAZING!! She went above and beyond for us from help with the public transportation to printing our boarding passes. She was quick to respond. She accommodated an early check-in. The location is also perfect. Within minutes from all the shops and restaurants. About 10-15 to Acropolis. We walked everywhere. Also, the view is one of a kind. We enjoyed watching the sunset from the private rooftop and the Acropolis lit up at night. Highly recommend!!