We did not meet Monika because she was traveling but she made us feel as she was there. A friend of her was waiting for us at the apartment (very late at night) and he explained everything to us. The room was beautiful and tidy, with air conditioning, the bed was comfortable. Very good location, 3min walking to the tram stop. There was a very nice area with at least 30 restaurants and bars just 7 min walking. We felt safe walking around. Monika helped us to arrange a taxi because our flight back was very early in the morning. My husband and I would definitely recommend her. Thank you very much Monika!!!!