So Chris is quick to reply. I had 2 problems. 1. the hot water was never really hot (I happened to have a fever thermometer and it never over 106F) and initially was cold then tepid. 2 I had a large, full, kitchen knife (only 1) and I asked for a sharpener. Instead I got a small, dull, knife. I then bought a sharpener.
Chris was not good at solving problems unless they helped him. He had someone coming in after me. I asked him if I could stay to 1p instead of the contract noon so I could go straight to the airport for my flight. He said no. Then I offered to leave at 9a if there was a good solution for my baggage. When I declined to take them "downtown" he offered to let me leave them with his mom - next door. Which I did.
The apartment is plenty big but there is no hanging closet - nowhere to hang clothes - and no chest of drawers or shelving to put clothes.
Speaking of hanging, the shower head is on a hose with no clip to hold it up so you have to hold it over your head.
The apartment has a great location, check in is easy, and the wifi is good. A different attitude regarding minor items and some furniture and the place would be amazing!