Kalliope was wonderfully attentive, fro before we arrived and up until the last moment. She was there when we arrived helping us with our luggage, showing us around the beautifully decorated apartment (which is gorgeous...and the Parthenon view at night is spectacular) from the balcony or the rooftop) to offering to pick up things at the grocery for us. She gave us a map and great restaurant recommendations and called us a cab to do our sightseeing. The refrigerator had a bottle of chilled wine and bowl of fresh fruit waiting for us...a lovely welcome. There wasn't anything missing...it was a spectacular ending to a fabulous trip. If you are lucky enough to book this penthouse, you will be happy indeed!.