We do not recommend staying here!
Though we will say the location is excellent, we had many issues with this Airbnb and were met with more difficulties in our communications with the host. Who after everything we went through has now tried to bribe us to leave him a 5 star review to in turn leave one for us. (This might be why it is rated so well previously).
Where do I begin….
Prior to arriving at the Airbnb we messaged Tourigo for information about the area (i.e. laundry places and grocery stores near the apartment) he replied giving us information for a taxi— then not replying for a day after asking him again.
Then when we arrived we found the building to be quite sketchy and looked uninhabited and under construction throughout. The apartment was not clean, we don’t think the floors had been mopped and the sheets on the bed were stained, we asked Tourigo to change them and this was actually the one thing he did promptly.
Further the listing is inaccurate, we were not left with the essentials (enough toilet paper and when asked for more we were told “airbnb is not like a hotel” so we wouldn’t be provided that service) or cooking essentials (oil, pepper) and though it says they’re pots and pans Tourigo says the hot plate stove is “only for emergencies”, probably because of the safety hazard it is to use!
We also had difficulties with the entrance of the building—- when returning from dinner the first night at 7pm the door was already closed and the fob we were given was dead so we contacted Tourigo for another fob to get in the building and were poorly directed on how to retrieve it. There needs to be a better explanation on how one is supposed to enter and exit the building (I.e. have a working fob for the guest, state that on Sundays and before 9am and after 4pm you will
have to use the fob to enter and exit the building) and lastly when guests ask for help, rather than being met with judgement, help them. Fix the toilet and the tap they are both loose, let it be know that the elevator can only be used to to up, but not to go down. In my 7 years of using Airbnb this was by far the most trouble I’ve ever had!