Massimiliano responded promptly and was very helpful before and during our stay. Massimiliano provided very detailed instructions on how to reach the place and arranged a smooth arrival experience. The place is very nice and cosy- exactly as described. The location is superb - 2 minutes walking from the tube, surrounded by lovely cafes, restaurants and lots of shops. Every detail was taken care of and we did feel at home. The coffee selection was awesome. Thank you Massimiliano!