The communication with Dimitris was quite difficult from the beginning. He doesn't speak English and relies on a translator.
Since there were feedbacks from previous guests mentioning problems with the hot water and that there was no double bed but a bed a bit bigger than a single one, I contacted Dimitris before our arrival about all this.
He assured me everything was fine.
Well, turns out that the previous guests were right.
We managed to have 1 hot shower in two days. As for the bed, it's really just a bit bigger than a single bed, it can't possibly fit 2 people.
I reported the problem with the hot water to Dimitris and to Air B&B.
Dimitris received a call from them and subsequently wrote to me very aggressively that I shouldn't have done that. To be honest his tone was really NOT OK, and so I stopped all communications at that point.
When we left the apartment I decided to ask for a refund.
Dimitris behaviour aside, having to sleep in a super duper tiny bed (of course advertised as a double in his apartment description) and not having hot water was really not a great way to end our vacation.
He of course refused to refund us, no surprise there.
But then, to my complete shock, he submitted a request claiming that we damaged the apartment.
Oh yes, you read that right.
And I mean, if you want to claim such a thing, you should be smart enough to at least, I don't know, break a window? Burn a chair and blame it on us?
I mean, stab the couch and say we did it, right?
Nope.
He sent pictures of the following (and I am not joking):
- a tiny bit of unflushed toilet paper
- some sort of little branches (not sure where he got those)
- a few blankets on the not-really-a-double-bed-bed
- a few unplugged cables
Let's leave aside the fact that he did all this, but what person in his right mind would claim 150€ damages having only some toilet paper in the toilet as a proof?
So, what I have to say at the end of the day is this: sure, there are also some positive things about the apartment.
But the hot water and the small bed are an actual issue.
Worst than anything though, Dimistris' aggressive and crazy behaviour was completely unacceptable.
Air B&B should not have hosts like this.