The flat was spotless, comfortable and had great amenities including Netflix, coffee, crackers, homemade marmelades - and a comfortable bed! When I booked, Nikos told me who my point person would be (Dina), and shortly before my stay, he sent me a reminder email. I dealt with Dina, who was amazing - quick to respond, friendly and very helpful. I was able to check in a bit earlier which I appreciated, as I was coming in from Santorini. Dina met me at the flat, explained everything and gave me a list of great restaurants to check out. She also reserved a cab for me for the next morning and checked in with me to make sure everything went smoothly. I liked this neighbourhood more than Syntagma (where I stayed when I arrived) - much quieter, and much more authentic. Highly recommend!