The owners are responsive, very helpful, and friendly. The apartment is beautiful with a breathtaking view and huge private balcony (doubles your space!) It's located in the heart of Athens with so much to do. Vanessa made our stay there so wonderful! She took time to respond to all our inquiries, help us store our luggage while we returned our car, and gave us lots of helpful tips on what to see/do/dine while there. Would stay there again in a hearbeat!