My experience was bitter-sweet. The check-in was not positive. My flight was delayed several hours and even though I notified them timely, and they’ve told me I could come anyway, they didn’t reply to my messages when I landed. I ended up going to a hotel. They never apologised but rather implied it was my fault.
I’ve never met the hosts. The rooms are self-managed by current guests with the remote assistance of the hosts (via WA).
The room and the flat are comfortable and clean, with everything you need for your stay. The area, however, is extremely noisy, especially at night. I wouldn’t recommend.