This apartment was everything that we hoped for during an extended stay by two of us of 10 days in Athens. Excellent location, place well cared-for, all the basics as promised, and a beautiful view from the balcony (which we didn't use much because it was winter). From previous reviews, I was a bit concerned in advance about the wifi, since I was working remotely during our stay of 10 days, but the bandwidth proved perfectly adequate for Zoom meetings and streaming on Netflix. I can't comment on communication with Olympia, because nothing at all went wrong during our stay, so we didn't have to rely on her. We would happily stay there again.