The experience with the host was frustrating. While the apartment was very clean, and had everything that was advertised we did not enjoy our stay. The entire communication is with ToStay team through messages, at no point was there a person we could meet and talk to. The feeling we got was one of communicating with a robot that has automatic answers, so when everything went smoothly it was okay, but when we had complaints the response we got was impolite, rude and unpleasant in total. we were made to feel that is was our fault somehow that we had those complaints. for example when booking a taxi through them, the driver was 30 minutes late and their response was - why didn't you ask if he had an emergency? (he didn't). this after receiving 3 messages from them confirming the time the driver was supposed to be there.
Apart from that, the neighborhood is very loud and the windows do not block out all the noise. can be great for young couples who want to go clubbing, the basses and the noise throughout the night feel like a festival. for others we would recommend a quieter area.