Rich is a fantastic host! He constantly communicated with us offering support and making sure everything was ok.
The apartment is in a quiet area, not very far from the main attractions. Still, not really walking distance, especially if you have your kids with you. The subway is close (direct line to the airport and city center). We used uber a lot - it's quite cheap and easy to find.
Inside we found everything that we needed (including an Apple TV, from which we could use our Netflix account). It was very clean and comfortable.
Getting the key to enter is a bit complicated, but Rich offers the most detailed instructions I have ever seen. If you follow the instructions to the letter, you will have no issues. Plus he is very responsive, so you can ask for help any time. Our kids loved the check in process, as it resembled a treasure hunt :)
Overall, great value for money! I highly recommend it.