Sofia was super attentive, always by her phone in case you needed her. There was a bulletin board with all possible information you might need. Unfortunately I was unable to meet Sofia because she had an injury, but Tanya was more than helpful. She showed me around the apartment and even helped me with my luggage and spoke to a taxi driver to get me to my next location. The apartment was very clean and was chocked full of any hygiene or sanitary product one might need. The living room and bedroom were very comfy and the bright colors of the apartment really help to brighten up your mood because the neighborhood is not exactly where you want to keep your balcony windows open, being on the first floor. I imagine prices in Athens are a bit lofty in high season, so I would definitely recommend this place for the budget. It's only about 15 minutes on the metro to Acropolis and the metro station is about a 3-5 minute walk away from the apartment.