The hosts are extremely communicative and responsive. We appreciated the late hour check-in. The flat is in a great spot - historic places, restaurants, and bars were in walking distance. It also has easy access to public transportation. However, we were not happy with our stay. We picked the flat because it looked pretty and all (which is the case), but it was not practical at all. You need to walk around your head and back down because the roof is short. The bathroom was freezing cold, and hot water was never enough (even though we waited 30 minutes for the water the get warm). We had to cram in to get in and out of the building.