While the flat itself is very swanky and modern, there were endless problems with the people managing the check-in, the cleaning and all communications were *dire*, even for me, a local Greek person. Let alone somebody who might not be able to speak Greek or get around the bad attitude of these agents, managing the flat.
1. The flat is clean and modern and very central, 10 minutes walking takes you to Thiseio, one of the 3 main corners of the center (the other ones being Syntagma, Acropolis and Monastiraki).
2. It does not have a washing machine, so if you plan to stay for many days, you will not be able to wash your clothes there.
3. It has a good internet connection, a very good A/C unit and a full kitchen to cook. They also have some basic stuff like salt/pepper/some coffee and tea. There is no microwave though.
However, the agency that handles the handover of the keys and the check in in general, leave a lot to ask. I had to wait for THREE hours to get the keys, so i was only able to go into the flat at 6pm, on a day when i needed to get in, settle, arrange everything, then go to the airport to collect another person. The agency requested that i pick up the keys from a specific point of Athens i had no reason to go and was NOT close to the flat, but a 10 Euro taxi ride away. I did, on arrival they told me they do not know where they keys are and they do not have them (!). I waited patiently for them to find out what happened and where they keys are. Finally, they said that 'its not their fault' but that the cleaning agency (which is another company....) did not clean yet and as such they have not returned the keys.
So after 2 hours of sitting and waiting for the update, they said that finally they keys are coming. I waited for another 20 minutes, only for me to have a call on my phone saying that i should meet somebody in 10 minutes at the flat to give me the keys. All this, while sitting at the agency where they had no clue. I turn to the agency staff and tell them so, only for one of them to say to me that yes, this is what is going to happen and that they should have told me so, then went on to fight with the other staff member for not telling me.
I went to the flat to get the keys but nobody was around. I had to call the agency (with 12% battery now, in a massive heatwave) only to wait another 20 minutes in call waiting, until somebody comes up and promises to call me back immediately. 10 minutes pass without an update, then i call again, with my battery being 10% now. The staff that picked up the phone insisted they left the keys near a 'pipe'. When i said there is nothing visible, she suggested sending images of the location in a phone's application that i cannot mention. I did find the keys in the end and managed to get in the flat exactly 3 hours late.
Unfortunately the problems did not stop there. While they left adequate amounts of toilet paper for 2 people for the amount of days we were going to spend there, they only left ONE set of towels (meaning, 1 for the body, one for the face) when it was clearly booked for TWO people. I did raise this with them, got no reply at all, even now that i am out of the flat and writing this review. They also left a very small amount of samples of shower gel and shampoo so i naturally had to buy a proper set too.
They also had no clue what the name is on the buzzer/intercom, which means for any delivery you have to get dressed and go down at the entrance.
Overall, i DO NOT suggest you stay here, unless you:
1. Carry your own towels
2. Are happy to pay for house basics like shower gel, shampoo, etc
3. Are ok with unprofessional people handling your check-in and check-out.
While the flat is very nice, all of the above left a very bad taste in me and my partner's mouth and i would not go back to this flat in fear the same agency will do the same mistakes again but also, i would not book again ANY flat or property managed by 'MINT', which is the name of the agency that managed this, and the flat that i was previously in, that had equally big issues that were left unsolved once we brought them up with them. I will be asking for a refund for the items that were missing or i had to buy and of course for the time i could not access the house for the late check-in.