The room was clean and had everything you could need, including several towels and dressing gowns, shampoo, conditioner, hair dryer etc. As a woman travelling on my own I was a little unsure about the building at first but the location is very central so there were lots of people nearby even at night. The wifi was a little slow but being able to use the luggage lockers for free and as long as I wanted definitely made up for it! Communication was quick and very friendly as well.