we prefer an apartment with a kitchen over a hotel. In addition, we fly cheap flights with only a small backpack that contains as few clothes as possible. That is why we are first of all looking for an apartment with a fully equipped kitchen and a washing machine in the city center area and at a reasonable price. This is how we found the current apartment. To my surprise, a few days before arrival, I discovered that the washing machine had been deleted from the apartment's equipment list. To my question the host answered: "Hello Sasha, unfortunately, there has been a water leak from the apartment above and the washing machine is out of order and we haven't replaced it yet. I understand your frustration. I thought someone from the management company would have informed you. I know this is not what you expected but there is a laundromat service nearby called easy wash"... I asked to bring another washing machine. They brought the new machine the day we already arrived. The man then came to connect her. When we started the machine in the spin mode, it made a terrible noise and jumped from place to place. We barely managed to stop her. I informed the host that they probably forgot to release a lock intended for transport. Claiming that the roads will be closed next evening, the technician only arrived on the 18th of this November when we have already been without a washing machine for 4 days. Other defects: the ceiling in the living room was wet, which caused a bad smell. The small table that was supposed to be on the balcony was not, The locking handle of the shutter in the living room was broken and we could not leave the door open for ventilation. The kitchen was very, very small so we couldn't have two people in it at the same time, we had to take turns preparing food. The kitchen was not equipped as promised: there was only one big pot, although it was written "pots", the pans had a worn Teflon coating in terrible condition, there were no cutting knives, only table knives that could not be used to cut anything, there was no promised oil and there was not even a salt shaker! We had to purchase all these things ourselves. We asked to bring a small pot and batteries for the air conditioner remote control and there was no response. And the worst thing was a terrible noise from a huge exhaust pipe coming out of a restaurant about a meter from our balcony. We had to stay in an apartment with closed windows. We always use the service of AIRBNB, there were shortcomings here and there but we never had such an experience.