As our first time staying at an Airbnb property, we were extremely disappointed with the overall experience. From the moment we walked into the property, it was clear that the cleanliness of the place was far from satisfactory. The walls were stained and dirty and the water in the sink wasn’t running freely.
On top of the poor cleanliness, several amenities that were advertised in the listing we’re missing, such as extra blankets. The pictures on the listing didn’t match the reality of the property, with several rooms and areas looking significantly worse in person. It was very misleading and not what we expected at all.
The air quality in the hoom was also poor, with musty and damp smell throughout. We were forced to keep the windows open during our stay, despite the chilly weather, to try and improve the air quality.
Due to such poor conditions, our family experienced some health problems, making our stay very uncomfortable. We feel misled and cheated by the host.