Checking in was very easy! We had a big issue with the AC the first night but Orestis was extremely apologetic and found someone very professional to come fix it the next day at a time that worked for us. He went above and beyond and gave us a refund for the inconvenience (the AC kept us awake most of the night after a sleepless flight!) which was more than accommodating and just shows how much of a superhost he really is! We loved the balconies and the dishwasher definitely came in handy!