The apartment isn’t clean at all, and not in a good location, it’s on a main street with bars. So noisy outside, the tenants in the building are loud as well.
We were told to have self check in, then I got emailed, they told us to pick up the keys from their office, which was another 15min drive, mind you we just arrived from a 20 hour flight, with luggages, we were extremely tired. That’s fine, we agreed to pick up the keys.
The one main problem for us was the actual apartment itself, was not cleaned at all, and maybe hadn’t been cleaned for a long time. I sent photos both to Mint Home and Airbnb, so they have the proof. As soon as we entered the building there was an unpleasant smell.
We couldn’t even use the shower, because of the uncleanliness, and there was a smell coming from the drain. There was also no toilet paper. We didn’t even use the bedroom to rest, we sat in the living room and eventually slept on the sofa. We checked out the next morning, there was no way we were going to stay there, my apologies “Mint Home” but you really need to get a start on with renovating your apartment/s and maybe actuality hiring someone, to clean the apartments.
Overall, Mint Home did partially refund me, but I want to say thanks to Airbnb, they helped me to get my full refund back. Thank you Airbnb.