When we arrived the apartment and the balcony were dirty and there was dust in some places (e.g. the sofa, the shelves). The kitchen appliances were greasy and the outdoor furniture was so dirty you couldn’t sit on it. The apartment did not look like it did in the pictures, the walls were empty and the balcony was not at all as green as it looked in the photos. Also it is NOT newly renovated.
On the plus side: William was very cooperative and gave us most of our money back when we said we wanted to cancel the booking.