We were personnally welcomed by Elena's sister and father. Elena's mother even made a welcome cake for us!
All necessary things to know about the flat were explained and it was assured that they would be there for us anytime should we need any assistance. Which was indeed the case in the one event we needed some help.
The appartement was fine and what we expected. The neighbourhood was allright. There is a nice square just around the corner with nice little bakkeries and coffie bars. Since we are fervent walkers we walked into the town center which takes about 25 minutes but the metro station was just around the corner.
All in all we very much enjoyed our stay in this appartement.