We never met our host, but everything went smoothly. She was very responsive throughout, and had her assistant meet us at the apartment. Vanessa was super efficient and a good english speaker, who explained to us everything about the place. The place was fancy, clean, linens and beds were high quality. We hardly used the kitchen but it was well equipped. Nice touch was two bottles of cold water already left in the fridge. We were a group of eight, there were enough beds for all of us. Only issue is the room with the bunk beds has no A/C and kids could not sleep there at night. Luckily there is ac in the living area and other bedrooms, so we were fine in the July heat. Wish we had a better view of Acropolis at night.