We chose this apartment as it is close to my parents' home and due to the pandemic we wanted to avoid staying with them while visiting Athens.
We also thought that since it belongs to a company it could be more reliable and follow the hygiene standards.
We regretted our choice straight after check in.
The flat was filthy. The standard of cleanliness was far below average.
The floor had not been mopped, the bed frame was broken and screwed back up and full of dust. The bathroom floor was dirty and full of hair, including the shower, the kitchen counter was dirty, the living room rug was stained. The crockery was old and stained. Even the glasses were old. Overall a disaster during the pandemic.
We complained straight away. The cleaner called the next morning to find out what she needs to correct. It felt as if she got annoyed, because again the floor was not mopped, we found the coffee table untidy, the bathroom floor full of hair and a kitchen cloth thrown on the hob. Nobody followed up to see if we were happy and if the issues were resolved. We didn't complain again as we thought it was pointless. I cleaned the bed frame myself and we just spent as much time as possible out and refrained from using anything in the kitchen.
We also asked for a fan since the bedroom was boiling hot. They brought us a brand new in the box, disassembled. Possibly they expected us to do the DIY as well.