The host did a wonderful job with communication, incredibly helpful! He did a wonderful job ensuring we knew exactly what to expect and ample materials were provided to ensure a very smooth check in! We also loved the location! It was a 20 minute walk from almost everything we did! The reason we personally said 4 stars was for smaller things. I personally did not love the elevator, it was smaller and just an adjustment to an elevator in the USA since the doors do not move. The description did not describe the noise that the water system would make when it was used, such as when taking a shower. This was not an issue just unexpected. we also did not expect the floor to be so dark at night if we did not have the light on before we left. Also to Echo some others if you are a light sleeper, it did get quite loud on a Saturday night until midnight or later. this was just due to the location, which I would not trade just something to note. I also was not expecting there to be a rooftop bar and restaurant 2 floors above us which I personally loved! would highly recommend!