No shampoo, no shower gel, no flip flops , just 3 towels per person no more anywhere in the room, no wifi given or written somewhere , kind of clean, not 100% clean , hot tub full of salt from the use , not cleaned , there was no bottled water also was looking for straws and didn't haveany, it would be good if it had some, the rest was OK, also no communication whatsoever about details and information or help