Elaine was super prompt in all of our communication. She was also very willing to help when one of my traveling companions was mugged on the metro and had her passport (and many other things) stolen (seriously, the thieves here in Athens are SO sneaky; my friend has traveled the world, and knows how to take care of herself, but the pickpockets in Athens are, sadly, exceptional at what they do. Be extremely vigilant!).

The flat itself is nice. Three of us stayed there and felt we had plenty of space. There are many restaurants and cafes within walking distance (my favorite was the bakery with any kind of coffee for 1 euro!). The hot water is turned on manually by flipping the circuit; we learned the hard way it must be turned on at least an hour before you want to take a warm shower, so bear that in mind!

The only drawbacks we found were it is right off a very busy street, so there is the noise of traffic pretty much 24-7. Two metro stations are a 15 minute walk in either direction, which is long when you're carrying a lot of luggage. Also, it is a little hard to find (and locals don't even know where the street it; the building itself says "Law Firm" on the door, which was confusing). Once we learned our way around, we had a great stay, and felt very safe and comfortable in the flat! Also, the Wi-Fi works great (I think it faster than mine at home).