TRUST ME AND DONT BOOK THIS PLACE AND NEVER JUDGE A BOOK BY ITS COVER!!!
It took me two days to book this place because the host would answer my questions late and in a vaguely manner.
Because of his past reviews about the internet I was waiting for a YES or NO answer if the internet has been fixed. After two days he finally answered YES it works.
I booked and I check in after 4pm since he mention it twice that I can check in only after 3pm which I didn’t have a problem with and never even asked to check in early. I had unit 3, all 4 units are identical as I was told by a couple staying there which I met when they accidentally came into my apartment, I’ll mention what happen below.
His property is nice and it is a beautiful building and studio apartment, but it was not clean well, crumbs on the counter and hair/stains on the bedding and bathroom. I then try to log onto the internet, and the internet wasn’t working, I texted Dimitri and he had me messing around with the router and putting different internet names and passcodes and I literally wasted one and a half hour messing around with the internet.. with no success. He told me he will figure it out tomorrow after “calling the wifi provider”, then I notice that the toilet seat was missing, I then addressed this issue and he told me that it is special order and they are waiting for it to arrive, I suggested to bring a cheap toilet seat to just place there while I use the toilet especially cause I have a serious back problem, he ignored that suggestion, then I didn’t realize that the elevator that leads to the room doesn’t lock behind you when you enter and a couple walked into my room on accident thinking it was there’s, that was a shock to me, but the straw that broke the camels back was when I touched the mattress and and notice it was very soft and when I ran my hands across it there was broken springs on both sides of the bed. Pfff I said that’s it and called Dimitri and told him I will not stay here because the 3 most important things are broken and not working (wifi-communication, toilet to sit and do number 2 comfortably and most
Important the bed for a good night sleep!)
Heres the whole list;
1) WIFI not working at all (also my phones data and service wasn’t working at times and my calls would be dropped because it is a dead zone for calls and data for most service providers the neighbors told me)
2) The unlocked apartment door which ANYONE can walk in if they press the wrong floor button and or a complete stranger can as well because the MAIN door downstairs stays open when someone comes in and doesn’t shut it behind them as I saw the same couple walk out and not close the door behind them, so that very dangerous cause it’s a shady neighborhood the main door should have a automatic way to close behind whoever goes in or out!
3) the DIRTY counter, bathroom and sheets
4) missing TOILET seat (with no temporary solution even though I gave a great suggestion)
5) the broken spring MATTRESS.. really bad old broken mattress.
6) the communication with Dimitri and the way he responded to my questions before and after I even booked the room.
Lastly, I told him I’m leaving and I would like a full refund, he said sure just press cancel, and I asked him will I get every cent back and he again with his vague answers said “as I know yes” this was a red flag so I called airbnb and asked and they said if I didn’t call them and pressed cancel I would of been charged almost all the money it cost me. He was then contact by airbnb and because of everything mention above was penalized and is obligated to fix the issues.. hopefully he will cause I would hate for anyone to go through what I went through. I wasted a whole day dealing with this horrible experience. I drove from my families house to go there and get played with by the host for 1.5 hours just to leave and drive back to my families house. HORRIBLE experience, misleading host, and take my advise and don’t judge a book by its cover. I’m sure the host will have some lie or misleading response to this review. Trust me, I have never left a negative review in my life, and even if I did have a few bad things happen at a airbnb or another property rental app I would still leave a positive review but this I can’t let go and I hope I never have a experience like this again. Again third time I’ll say it DONT JUDGE A BOOK BY ITS COVER. I should of went with my gut feeling and never booked his place just from his responses. Sorry Dimitri but I had to tell the public about this because you do not take care and inspect your properties obviously. You may have many and if it is too much to handle hire some help so you don’t ruin someone’s vacation. I had 5 days in athens and you took away one of them. Very selfish and greedy of you. I don’t know if your a super host but airbnb made it clear if it happens again they will take away that status so if this is your business you should be better at it.