I am a 5 star guest on Airbnb for 5 years.
I wish I could show the photos of the condition of this place when I arrived but unfortunately Airbnb does not allow me to.
This has been my worst experience with a listing around the world ever. My partner and I came off of a 16 hour flight, exhausted, to a nightmare experience. We dropped off our bags at 11:30 AM, the room wasn’t clean with nobody on site.
The bed sheets were dirty & undone. Both trashes were filled to the brim with toilet paper. The towels were damp & the bathroom reeked.
We came back at 2:30 PM to see an update on the room because the host didn’t reply to us for 3 hours. We showed up and the room was still dirty like it was at 11:30AM.
The host finally contacted us once we sent photos of the disappointing condition of the room and told us the room will be ready by 3:20, Keep in mind, check in time is at 3PM. The maid finally arrived at 2:50 PM assuring us that she would be finished “cleaning” in 30 minutes. During a pandemic, a 30 minute sanitization and cleaning of a room is not realistic and careless.
We contacted Airbnb to help us find an alternative listing. An hour after on the phone with Airbnb, the maid finally came out of the room at 4:10PM. Over an hour after check in.
Even after the inconvenience, The host had the nerve to call me to challenge and question my experience, as if I was lying, by claiming that the maid cleaned the room by 3:10PM, even though we literally watched the maid apologetically leave the property at 4:10PM.
Not to mention that the location is not ideal. There’s minimal restaurants around, mostly car mechanic shops.
I wouldn’t recommend this place to my worst enemy.