Though I never met them, Tia and Mike responded quickly whenever I had any questions. Their clear instructions for check in and notes throughout the house helped everything go smoothly. Just a note: you will share a single bathroom and kitchen area with all of the other guests (total of 3 rooms, so up to 6 people in the house at a time). This wasn’t a problem for me as I was out exploring the city most of the time. Many of the sights are within walking distance, and though the apartment faces a busy street, I could hardly hear any noise. I would definitely stay here again.