Thelma's husband was there to welcome us when we arrived. The apartment is very clean and modern inside also exactly as described. The neighborhood did look a little rough when we arrived...but we soon realized that this is just Athens and the Greek people are incredibly friendly and helpful. It was n bit confusing at the start and we got lost...twice, but once we found the metro station it was n breeze. Thelma also arranged us the nicest taxi driver in the world after we had a very bad experience with a taxi driver we got from the airport. She was very quick to respond and we will recommend this apartment for small families as well as she arranged us a very nice baby cot. AC rocks!