Nikki, Nicoletta's assistant, was waiting for us at the entrance of the building. Nikki spoke English fluently and was able to explain in details where to eat, shop for groceries and the metro. The neighborhood is the best we've seen in Athens, where all the embassies are. We felt very safe and loved it. The apartment was great, it had AC! and in July in Athens, you need AC. It was very comfortable, well decorated and we enjoyed every moment we spent in the apartment. The location is awesome, only a couple metro stops away from the Acropolis and Agora. We never used a cab except back and forth to the airport and to go to Pireus. However, if you travel light, you can take the subway directly to the airport. Great place and great host. We highly recommend to anyone who wants to spend some time in Athens with their family.