I sadly didn't get a chance to meet Esi in person but she was very responsive in terms of communication and was very helpful before and during our stay. The cleaner met us, explained everything to us and then left us to it. The apartment itself was a little smaller than it appeared to be online but it was lovely and cosy for the two of us. The location was perfect, we walked everywhere! Panathenaic Stadium, Acropolis, Ancient Agora, Plaka and Monastiraki etc were all within walking distance - around 15/20 minutes or less. The neighbourhood itself felt safe, everything is open until late and there are lots of cafes, bakeries, little newsagents and food places etc. The only slight downside was the WiFi as the signal strength waned at times. We would definitely stay here again. Thank you having us!