Unfortunately, I had to change the dates of our stay several times due to flight changes initiated by the airline. The third time Lena answered me in quite an inappropriate and superior tone even though I did my best to say sorry and explain the situation. After staying sorry several times for using the opportunity that her place offered (free changes of the dates ahead 48h of the start of the stay) she still found it important to tell me off in person speaking Greek and pointing at my messages on her phone. This not only made it impossible to communicate about the issue clearly but left me in shock.
In the end, she agreed to follow the policy for the accommodation and accepted the changes in our stay but made it hard to feel comfortable at her place. I understand that it is unpolite to change the dates several times and be late with it but I do not think that it gives a reason to communicate in such an hostile and obnoxious manner.
Otherwise, the place was clean and we found everything fine.