To start with, the house itself and its location were amazing.
That said, there was a huge issue: the air conditioning. It was not working at all and the house was boiling hot as the stay took place at the end of July.
We contacted Sofia who was in charge and the problem was solved only on the last day of our 7-day stay. She was really kind and tried to help us with the issue. But paying approximately 800£ to stay in a flat without air-conditioning in July was unacceptable.
They claimed it was a big damage and that it would cost them a lot but as it worked out they fixed it just in time for the next check in. Who cares about us?
Last but not least, we were given two options: use a way smaller and inadequate flat or leave and have a partial refund. Moving did not work out as there was not enough room and leaving was impossible as booking another stay on the same day would cost us a fortune. So, we stayed in the sauna.
Last but not least, it was also mentioned that they were aware of the damage but thought it had been fixed. Obviously it wasn't.
If only there wasn't this problem or if it was fixed when reported, we would have only positive things to mention in this review.