This is one of the best places we have stayed.
Being a "superhost" is not enough to describe the host.
The real test is not when nothing goes wrong, but when something
does go wrong and how it is handled.
Turns out that the elevator had a problem and was not functioning.
Going up/down 8 flights of stairs was not easy.
BUT machines do go bad. The reason the host is not just a "super"
but a SUPER superhost is her immediate reaction and ensuring that
the problem was resolved ASAP. She also gave us a credit which we had not
asked for, but that kind of gesture shows how a superost is actually a SUPERB superhost!
In short, I have nothing more than EXCELLENT and SUPERB to say!!!