Maria was so helpful with some adverse situations while we were there. She responded quickly and amicably and even got us another key when we locked ourselves out. We needed to extend our stay and she was very obliging. The location is perfect and right next to the Plaka, Acropolis and the central Metro station. There is a small grocery store right downstairs which was very nice to amend meals. The only downside was the shower but we knew what to expect! Overall, a great experience!