We didn't met Tzortina, we only had contact with Dionisis. The communication with the hosts failed completely. They didn't gave us the exact address in advance and the link to the address in the Aribnb page failed, so we were lost. We made several calls to the contact number but never replied. Only after 10-15 min Dionisis gave us the exact address of the flat. Furthermore, when we expected a delay due to long queues in the airport, I told Dionisis in order to foresee the delay but never replied. In the venue to the flat he was complaining for the delay because he had another check-in in other flat. This is the problem. They have this flat just as a business so no special treatment, tips to the guests, nothing. They provide a service just as a hotel with strict timings for the check out because they have to receive the next 'guests'. It's a shame that they have this as a business, because the flat is nice and clean. The area also very good with supermarkets really close. If you're looking for an apartment as a hotel then it is good, if you expect hospitality, tips and a good treatment from the hosts, this is not the place.