We found the directions to the unit needlessly complicated. Clearly marked keys and unit would have helped, or, better, a host to let us in. The key to our unit was the same key for other units. The space is quite sterile, and the ceiling dangerously low, especially stepping up into the bedroom where the clearance is only 5'1". My partner badly injured his scalp even though he ducked. The location and the cost were good, but next time we'll go elsewhere.