The hosts were very responsive on email and then also by phone once we arrived in Athens. The apartment was even more beautiful than the pictures and the whole apartment was immaculately clean. The hosts had some beverages and treats for us when we arrived, which was great. The neighborhood was exactly what we were looking for: a nice, quiet street located close (walking distance) to all of the historical sites, restaurants, and shops in the Plaka neighborhood. We really enjoyed the apartment and would definitely try to rent it again on our next trip to Athens.