* NEGATIVE REVIEW*
We had a pleasant but brief stay at Anna’s apartment - it is spacious, nicely decorated and she accommodated our baby by providing a travel cot. The WiFi did not work throughout our stay because of nearby building works, which was fine as we were hardly there.
Things then got VERY strange after we left - I had my phone pick pocketed and when I got back online three days later I had a series of angry messages from her alleging we had broken the lid of the bathroom bin (which was already broken on arrival), taken a pot of sugar (we never used any sugar), caused her refrigerator to leak water (we did not use the refrigerator other than to put a bottle of milk in it) and left the place in a mess (we had tidied the apartment on leaving and emptied the bins). We have only had good experiences with hosts on Airbnb up until now and are very careful guests so we were confused and hurt by her false accusations...other hosts who have reviewed us have described us as “very tidy and clean” and “they left the house very tidy, barely noticed guests had been there”.
It seems to be completely out of character for her from reading her other reviews (noting she has a Superhost rating) so not sure what is going on here!!! We can only think it is a scam to try and claim money or compensation from us (which we will strongly resist as we have not caused any damage or left a mess).
We hope that by calling her out on this publicly, this will not happen to other guests in the future - her behaviour has caused us a lot of distress and made us think twice about using Airbnb in our future travels.