They took care of me from the very first moment. My train was late and I arrived on a rainy night in Athens. Yannis already switched on the heater so I was able to find a warm room. Also, they provided indications about where to eat and drink and what to do on new year's eve. The building is safe and in a very great location in the vibrant heart of Athens, near to restaurants, bars and to the Monastiraki metro station. Special mention to cleanliness. 100% recommended for your stay in Athens!