Communication and response times were great from Upstreet. They get back to you promptly if you have any heat kind. The place was clean and well organized, I appreciate that they had a notebook put together with information you might have questions on. Decent location, around a ten minute walk to some of the more popular areas such as Plaka, Psyri and Monastiraki. Even then, it gets pretty loud in the morning so I would recommend bringing earplugs. Would recommend this AirBNB!