The location is great! You are in the heart of Athens and even if I read reviews about noise from the surrounding clubs, double glazing windows did a great job and the noise was negligible! The check-in process was very easy after sending clear instructions! The communication was great and the people were willing to help. I had issues with the wifi and told them. They sent someone over to check and it was temporarily fixed, however the next day that I had to work it was not easy as there was a huge network lag. Thankfully there are many cafes around the area where you can work from! Other than that the place was great, spacious and clean, and a recommended place to stay for a holiday break in Athens!