This has been my first AirBnB experience, and I have to say that I'm afraid Toni has set the bar too high for my next adventures. From the beginning the communications were super professional, helpful, and thoughtful. We encountered some changes along the first day (late chek-in, extra person joining at the last minute), and Toni made it super easy and smooth to update everything accordingly. Despite arriving later than what was agreed to, we were welcomed by a very welcoming friend of Toni's, who then gave us instructions for the apartment, and made sure to give us a very detailed tourism attractions suggesttions which turned out to be super helpful along our stay. The apartment was exactly as shown in the pictures, and even a bit better, and it was super clean. We were provided with 3 towels each, enough soap and shampoos for a month-worth of stay. In addition, we were left with enough coffee capsules that energized us the whole trip. the beds and pillows were super comfy, and we truly felt like nothing was missing (they thought of every little details, from the washing machine, to the toilet paper, to interesting novels for a nice read while it was raining). Last day we had to check out late, which once again, was no problem for Toni at all, and he didnt event charge us dime! He even offered that we keep our luggage in his office since we were leaving Athens late at night. We obviously took him up for the offer, and were surprised that he didnt charge us for that either. In summary, we had a very positive experience with Toni's services, and we highly recommend it for anyone that is looking to visit Athens, and who's looking for a high standard luxury apartment for a very affordable price, and with a top-notch service!