We were disappointed. Our key broke after using it for the 2nd time and Anna Maria was very rude and unprofessional about it. She spoke rudely on the phone and made us pay for the locksmith and told us we had to wait 5 hours until we got a new key because she was out of
town and couldn’t give us a spare key.
The key was very thin and she said over the phone that it had happened to other people, and that those people paid for the locksmith so it seems like it was a common problem. Not only this we also had some cockroaches around the place which really put us off our stay. We asked for compensation but she ignored this request. Very disappointed :(