Terrible communication, they made a big mistake. In the end I arrived in the apartment with a lot of groceries, carrying them through the city, and I couldn't cook. They wrote the apartment had the basic services for cooking and effectively they didn't have any! Not even a stove! I proposed them to buy one, together with some basic pottery and they said they won't. So finally they proposed me to have less of 50% of my money back (for a single night!) and obviously I refused. They acted as they were in the right! I had to contact airbnb to convalidate the "travel issues" and get all the money back, in some way. Terrible stay even if the apartment was really clean and nice. Apart from the broken faucet I found.