Everything was wonderful. Rita greeted us and worked around our early schedule. The flexibility was so much appreciated as we were travelling with kids (ages 4 and 2). When we arrived, she first showed the kids to their rooms which included some toys suited to their age, which was the most fantastic touch to end our trip. My son is still talking about it! She took the time to show us around and show us how to use the many appliances (super helpful!) and gave us some local tips, including where to find the closest park for the kids to run around. The apartment itself was a great size and location. The views of the Acropolis day and night from the living room are incredible and even more breathtaking from the roof terrace (where you can also see the outdoor theatre from at night). The apartment was sparkling clean when we got there. It really felt like home away from home! everything you need is within walking distance from the apartment. I highly recommend for families and also for couples!