Lovely apartment in a really fun location close to some excellent cafes. Upon checking in, there were a few unpleasant surprises -- wifi was not working, the toilet seat was detached/broken, and we discovered dust and nail clippings in the main bedroom. This is basic stuff that could have been caught with a proper quality check between guests.
To the hosts' credit: while the wifi issue was sorted (which took about a day), the hosts were extremely responsive, generally answering within an hour.