I booked this Airbnb with lower expectations than usual however it managed to still disappoint me. Athens is full of beautiful , spacious and warm inviting homes - stay somewhere else not here!
Check in
Keys are left in a lock box. Easy to find apartment.
An electric key is needed to turn on the electricity ( this is not mentioned) and I spent 40 minutes trying to find this. I messaged the host straight away and did not get a reply until the next morning.
You can not triple lock the door from the inside as the lock is different or broken. There is also no spy hole or latch - I felt a bit uncomfortable with this.
The living room carpet was dirty so I had to Hoover this up before I could feel comfortable. I also had to mop the bathroom floor.
Overall not a great check in process.
Apartment
The apartment does not look like the photos - it has a hostel vibe and feels uncared for. I was expecting simple and basic but this was another level.
The sofa bed is the hardest thing I have ever sat on.
Some Pieces of furniture are missing and the terrace has broken awning and the blinds do not work.
The bed has a dent in it - otherwise it is comfortable and the sheets and towels were good.
Problems
The 2nd day I woke up and the bathroom floor had collected water. I mopped and cleaned this up , however it continued to collect. The plumber came the next day and fixed it.
At this point I had contacted the host to raise these issues as I was feeling very let down and disappointed. I was given two options - a one nights refund and stay or a whole refund and leave. Given that it would have been very hectic and expensive to find a new airbnb - I took the first option and stayed.
I used the washing machines on three different cycles as the first time it was used the detergent stayed on the clothes and the machine could not drain the water so they were soaking wet. The reply from the host stated this was a new washing machine.
Location
The location of this apartment is very good ,however there are much much better places to stay in Athens that are better taken care of , warm and inviting and with fantastic hosts(I travel here for work quarterly)
This apartment is clearly on of those purposefully for airbnb .The communication was generally very slow (normally the next day) and even with my £40 refund I still feel ripped off.