On our arrival we found the apartment in perfect conditions with everything that a family might need (bathroom items, iron, hair dryer, etc.). Even if we had some difficulty finding the right entrance because during the late ours the gallery of shops where the apartment is located is closed we have appreciated the functioning (even if old) elevator to the top floor.
Communication with Lilly has been very clear and se was always at our disposal for any questions we should have. Amazing service of organising private pick-ups from and to the airport.