Eleni was extremely nice and welcoming. Communication was quick and check-in was smooth. The neighbourhood is authentic and not at all touristy, which we liked, but was rougher than expected. Although we never felt unsafe, there was social destitution and substance abuse. The following points caused discomfort: low-quality and scarce kitchen equipment; dirty bathroom mat; broken/collapsed sofa; cold floors with no heating in dampness of winter. Location-wise, we enjoyed the abundance of restaurants, the 12-min walk to Omonia subway station, as well as the proximity to the bus terminal for Rafina port, where island ferries depart.