Upon checking it was obvious that flat had not been cleaned after previous occupants had checked out. Balls of hairs dust I. Corners,finger prints on surfaces and dirty interior of fridge.Flat unsafe to stay in during a pandemic when hairs and dust are present . I called to request cleaning as a medium solution so as to stay on Sunday checking of my booking and host said cleaning lady was not available on that day to come. I had to leave or else I would have placed my health at risk to spend a night in a dirty place during COVID-19.
It’s disgusting that this was not attended to properly. Very unprofessional in terms of how this was handled. Host should have had someone check what I reported on as a complaint and declaring place as unsafe and have a cleaning person available on the day to come and correct the problem. Also, am disgusted that host charge the two days of booking after they dare hand over a flat that is dirty during a pandemic. I would hope they would be more respectful of not offering foreigners a clean place to live in Athens when they are travelling and that they have the need to make money like this. Y ripping off travellers and not compensating for offering a dirty flat. The venue should be taken of the platform. I am to report this to consumer protection in Greece.As far as hosting is concerned it is obvious that these hosts have no respect for their duty of care towards those that you host. I would not book this under no circumstances; despite it being centrally located do not let that deceive you. When making a request to book I also set an earlier time for checking in as a request and although they accepted it they then said I could only check in at the time convenient for them.