As others have said Ping is definitely deserving of superhost status. She is great. Probably the most responsive Airbnb host I've experienced in 12 years of using the platform. Location is amazing and value can't be argued.
That said a few things I'd wish I'd realised before booking.
- No heating. Had to pay an extra fee for heating which only sort of worked.
- Parking is challenging to say the least. Very busy streets in the area so it took 4 days and a parking fine before I was able to park the car in a proper spot. Also had to pay 9 eur to get about 50 pigeon poops off the car because of one place I was forced to park overnight.
- Water heater/power system. Heating had to be turned on ahead of using the shower and it would trip out the switch all the time. I was told it was because we were using the Aircon/heat pumps at the same time, which was concerning.
- Bathroom was not properly cleaned on our arrival and there is mold on the ceiling.