This was the second time I stayed at this apartment. In terms of location, it’s perfect. However, the flat needs a thorough clean. Also, it’s not been maintained for some time. The ceiling was flaking and there’s mould in a few parts of the property which need addressing. Also, the actual owner (not Mplerina) is very rude. I’d not realised as soon as I checked in that there was no hot water in the shower. As the 24-hour window had passed to request refund, I’d to deal with him to get it sorted. Initially, he promised he’d get it fixed on the Sunday, but
I could appreciate the fact that it’d not have been easy given the fact it was a Sunday. He then said he’d sort it on Monday morning. In the end he sorted it by 5pm. By that point I still hadn’t showered. He told me that I was being impatient and unreasonable and that it was my fault these sorts of things are happening to me. Allegedly, I brought “bad luck”. He infuriated me. In addition to this, he’d the audacity to say that he’d not charge me for fixing the shower. Clearly he’d not realised that it’s the host’s responsibility to maintain the property. Also there was no shampoo/shower gel left in the property. Finally, despite the fact I spent 12 days there, there were no additional clean sheets.I complained to Airbnb about him and his utterly disgusting behaviour. As I’d lose money if I were to leave the property given Airbnb’s cancellation policy, I decided to stay, but I won’t stay there ever again. Mplerina is lovely and very kind.