DO NOT STAY HERE.
We unfortunately had a very bad experience at this Airbnb, surprising for a designated super host. They were responsive to all the things I am about to mention however never actually did anything about it. Within one hour of us arriving to their place we noticed that the main bedroom did not have air conditioning that was working properly, in the 110° Athens summer heat traveling with a family that included small children and elderly women this is unacceptable. They did come to take a look however the most we got was ‘this is Greece and that’s how the air conditions work’. This is very confusing as the air conditioning units in the other bedroom and the living room did appear to be working fine. At the start I did attempt to find another Airbnb as I did find this to be unsafe however finding a different place last minute to accommodate six people was very challenging and we ended up staying despite the things I am About to mention. Next we noticed that the flatscreen TV was not bolted properly to the wall it in the living room. It was hanging off as one bolt had completely detached. Again alerted them of the problem and the response was what would you like me to do about it? This will make a lot of noise and a lot of dust to fix. Maybe not a problem for young travelers not planning to use the TV / be in the apartment however it is unsafe to have a mounted TV not properly secured / hanging off the wall with young children around and is a severe fall risk.
Unfortunately throughout our stay they were on and off power outages which of course is not in the Airbnb super host control however this was very disruptive and dangerous with significant heat during our stay. The water from the main faucet would occasionally run Brown again not dangerous however would not have stayed here had we know that. Lastly the laundry machine was broken and did not work. Again, not dangerous however would’ve been nice to know. Unfortunately my husband tried to do laundry mid stay and it the clothes ended up getting locked and stuck in the washing machine with a small amount of water for several hours. The Airbnb super hosted come to evaluate and was able to get the clothes out And acknowledge the washer was broken. He stated that a technician will be coming in the morning however this never happened and it did not get fixed during our stay. Again something that is not dangerous however we booked this Airbnb specifically wanting a laundry machine with traveling with young children and the elderly people was necessary for us. Overall a bad experience and if you’re looking for a place to stay just lay your head down might be OK but for any other reason DO NOT STAY HERE. These hosts admitted to not owning the property and clearly did not care for it as they were renting out a property that they were renting. They Do not deserve to be designated as super hosts.