This is a self check in facility. I arrived in the late evening hours. Upon arrival there was a security code that I was not aware of aware of an ice cream shop girl gave me the code to enter the building. She it she knew it off hand. I soon realized why I did not have code. I was not able to access room because i did not submit identification day before. I did not see email for self check in until i arrived. ( traveling all day time zone change) I reached out several times to submit information to get self check information. After about an hour we gave up and located a hotel for the night.. She did contact me and I was able to upload information and get check in information same night. The following day returned to airbnb, key was not in a secure location(not locked like other room keys, There was an actual store open when we returned when we returned that allows anyone to gain access to upper level floors. The 5th floor door did not look like the other doors. The outside of the room hallway had clear window glass and and debris. (5TH FL hall dirty) There were 3 males doing repairs. Overall there was a lot of traffic, Key not in a secure location.Didn't know a store would be open and running downstairs. I emailed to inform them that i would not be staying at that location. I just remained at the hotel.