First, Sofia communication very well before our trip. She also greeted us upon our arrival and explained what was available, how to use certain items, AND even called our taxi to arrange for our ride to the airport. She checked in mid trip and provided materials for our entire trip that made living there a most lovely experience. Her apartment is both artistic and nostalgic as she shared some family memorabilia and heirlooms. She is a treasure! The location could not have been more perfect. Thank you Sofia!