We arrived when the host, Kristina, had to self-isolate, so we should say that some of our experiences may not be typical. However, we will be honest about all aspects of our stay.
Pros:
Kristina is a good communicator and made every effort to address things even though she was unwell. She had arranged for a housekeeper to be present in her absence. She also allowed us to keep our luggage in her flat on our last day, which we are grateful for.
Cons:
Bedding - there was not enough bedding, so we had to contact the host at night to get this addressed, which she did.
Cleanliness - on arrival, towels were damp, cupboards, cups and plates were dirty (including dead bugs), and there were long hairs in the bathroom. We were brought some fresh towels and Kristina offered to send a cleaner but we had already cleaned up what we needed. Kristina informed us that she would typically have managed the clean herself and that this was a one-off.
Kitchen tap/sink - the tap had been continuously dripping. We then woke to a leak in the kitchen on the last morning. This appears to have been building up for a while because there is damp, black mould under the sink, which is not hygienic.
Oven - the temperature and oven/grill knobs do not work, meaning you have to work out how to turn it off at the mains, which is unsafe.
Building - there is a cigarette smell throughout the building, but it is not noticeable in the apartment.
Check-in was complicated but I again believe this was a one-off due to Katerina being unwell.