Ourania met us at the apartment with the key and was very easy to contact via email. The apartment was lovely and very well furnished, plus it was in a great location - we could walk to the Acropolis, the Agora, the metro and it was next door to a small supermarket, a wine store and many eating places. I stayed with 2 of my daughters and my son in law. The apartment was more spacious than the pictures on airbnb, it was also very quiet because of the double pane windows and we could not hear any outside noise. We had a wonderful time staying here in Athens.