This space has a nice location in the city and responsive host. Our main problem was that we booked it primarily for the self-check in/lockbox aspect advertised in the listing (because we were arriving late and had a tight timeline), but this location is NOT self-check in. We arrived at 9pm and realized we had no instructions for how to get in, so we messaged the host who had us walk a few blocks away to his pastry shop to pick up the keys. The person behind the counter was very nice but clearly wasn’t warned we were coming. After taking care of her customers, she had to call the host and then go search for the keys for a while. All in all the check in process, advertised as smooth, took us over 30 minutes, making us late for our plans.