Lilly & Co were so easy to communicate with and always responded in a friendly and prompt manner. We ended up arriving late at night & it was great having someone flexible to deal with - she organised for someone to meet us out the front and go through the property. Despite the late time her friend still took the time to give us some tips re: local eateries, etc. The apartment looked brand new, it was spotless, with everything working without a hitch. It was in a perfect central location for exploring the city centre but also convenient for catching public transport in/out. My daughter & I loved it!! Thank you Lilly!