Very professional. Driver met us at the airport and took us to the apartment, very nice considering the confusing traffic of Athens. Location was convenient to the Acropolis, restaurants. Very quite, peaceful location. Host provided us with water, coffee, milk, juice, soap, shampoo, and other nice little amenities. They also allowed us to stay late even though another guest had booked the apartment, very nice since our flight was early evening and we would have had to lug baggage around or had a long airport stay.