The hosts Mila and her daughter Tony were very nice and helpful in any possible way. Mila was very fast to answer all my e-mails,and she even helped wth the invitation letter to arrange German visas for my parents. When we arrived from the airport, Tony was waiting for us outside of the building, which I really appreciated. Tony is fluent in German and Italian, and her English is also very good. Apartment itself has its pros and cons (cons are minor and insignificant, but I thought I would mention them to give a full picture): Pros: -Location is very safe and quiet, it's in 5 minutes walk from the metro station Josephplatz. -Around the corner (if you walk in the opposite direction from metro) there is a big supermarket, and acros from it there is a big dept store Karstadt. -On the same street as Karstadt (but instead of turning right you need to turn left from Georgenstrasse)there is a wonderful restaurant "Gorreshof" where you can have your lunch or dinner: food is excellent, service is great, portions are huge and prices are very reasonable. -Both rooms are very big and both have their own doors, so privacy was not an issue. -Both sofa-bed in the living room and bed in the bedroom were very comfortable. - Bathroom is in a huge entrace hall, right between the rooms, so you don't disturb anyone at night time -Bathrom, although small, is very clean and has a lot of space to put your toiletteries on/in. Shower was excellent with good water pressure -Kitchen is well equipped with small electric kettle, drip coffee machine, toaster, big fridge, dishwasher, washer (no dryer or laundry detergent, so we didn't use it) and electric stove (didn't use this one either) -Bedroom has an iron and iron board, and lots of hangers to hang your clothes on. -Wi-Fi worked well. Cons: -The living room is quite dark, we had to turn the light on even in the morning; it would definitely benefit from some kind of chandelier above the table. -There is not even one clock in the whole appartment, I think a cheap one from Ikea (for $5) would do the job -There is no microwave in the kitchen -There is no mirrow anywhere except the one in the bathroom, where you can see your face only. Again, long mirrow from Ikea (for $7) placed in the entry hall would be enough. -The hot water tank is in the living room, and it is not very quiet, could be a problem for light sleepers. -There is a bikes' stand right under the bedroom window, and the kids get their bikes early in the morning speaking and laughing quite loudly. -There were no bath towels upon ouur arrival (I was really longing for hot shower after 20 hours of flying and waiting). But Tony brought a lot of them the next evening. All in all we enojoyed our stay very much, and I would definitely recommend...