We were greeted just outside of the subway station and led to the house. The host family is wonderful, and helpful and had thought about everything we might need. We were in Germany for a record heat wave, and she had an ice cube tray in our freezer and gotten electric fans for our rooms. I cannot say enough how something like that can make such a difference! The last night of our stay, we were too tired to go out for dinner, and she ordered us pizza delivery. It's very nice having the host on site to help with directions and translations.