This is going to be a long post, if you do not want to read the entire thing then the only thing you need to know is DO NOT STAY HERE. Hellen, the owner, greeted us outside when we first arrived. She seemed friendly and brought us inside to show us around. After meeting and talking for a few minutes, my friend asked Hellen for the Wi-Fi password. He lives outside of the country and had no data available on his phone. She seemed very hesitant to give it to us and stated that she forgot it at the office because we arrived on such short notice. However, we originally booked the room three months prior. We told her that a sticker on the bottom of the router typically has the default password. Helen replied that she didn’t want to go downstairs and look for it. We accepted that answer, for the time being, and asked her if she could message it to us when she had the chance. After 12 hours of traveling, we expressed the need to shower and freshen up before meeting our friends for dinner. Hellen advised us that the water takes quite a long time to get hot. She said that the hot water is on a timer and it would be better in the morning. Our friend said that it would be fine and he went ahead to shower. A few minutes after he got into the shower, Hellen walked into the bathroom, unannounced, to ask if everything was okay. He was completely naked and very shocked and embarrassed to have her come in like that. When he returned to the room, he told us that the water was freezing and never heated up. My wife and I reluctantly decided to wait until the next morning to shower as the house had no heat. Our friend also said he thought there was an issue with the toilet, because it would not flush. We had noticed buckets of water by the toilet when we were first shown the bathroom, but, at the time, we thought nothing of it. We left shortly later for dinner. I messaged Hellen just to let her know about the issue with the toilet. She messaged back a little while later informing me she had fixed it. When we returned that night, we found that all she had done was refill the tank with one of the buckets of water. She came out to ask us if everything was okay and I let her know that the toilet was not fixed. I also let her know that it was unacceptable for 6 people sharing one bathroom to not have a working toilet. She apologized and stated that it was strange that it was broken. But, it was apparent from the buckets in the bathroom that she has been aware of this situation for quite a while. The next morning, we got up at 7:00 am to start getting ready for Oktoberfest....