Ele is kind, gracious, respectful and sweet. I would recommend bringing an eye mask as there is plenty of beautiful light in the room, which may bother some people in the morning. The bed is hard, so be aware as well. As a side sleeper it was an issue for me, though for back sleepers its fantastic. The apartment location is great, please remember it's on the 3rd floor no elevator, though I didn't mind at all. The place is crazy-clean, truly spotless, feels safe and a great neighborhood.