The apartment was awesome. Alex is very professional, friendly and a great communicator. He kept us fully informed all through the process. Upon our scheduled arrival we followed the unique documented process to get the key. The instructions were clear, fun and efficient. The apartment had several basic essentials already for our use if needed. Before we had left Alex had sent us an email clearly explaining where the public transportation was and all about the several local stores and restaurants. Everything was absolutely perfect and within walking distance. The apartment was extremely clean, bright, cozy and quiet. We had a great time and will definitely contact Alex next time we are in Munich.