I stayed twice in numa munico. Both times the same thing happened where i was in the room and someone inserted the code and tried to come into my room at 10 am. I wasnt even supposed to be checking out on the days it happened but even if I were the check out time is at 11 so I cant explain why a staff member would come into a booked room without knocking. Two times in different occasions.
When i tried to complain I felt the person answering had no compassion for the feeling. Im a woman traveling alone and honestly I have been all over the world and never has someone tried to come into my room while I was there. I wasn’t offered any type of compensation or at least an honest apology, I was given multiple excuses why it happened that all were nonsense, either i hadn’t checked in correctly or hadn’t heard the person knocking, which i can assure you was not the case. I dis the check in as instructed in order to get my code to get inside so all of the excuses made no sense, I was thankfully awake when they tried to come in both times and heard them giving in the code before they came inside so I would have heard anyone knocking.
I thought the accommodations were nice and I liked the rooms have a jbalcony, but after it happened 2 times i wont be coming back. Wouldn’t recommend to anyone who doesn’t wish for other ppl to feel free to come into their rooms either.