Klarissa and Raimund were very helpful when our GPS gave us some problems. Their ability to speak English made it possible for us to find them. They were very helpful with information about Oktoberfest and public transportation. When we had a question as to how certain things worked, they were eager to help. When we arrived they provided snacks and drinks which was very nice after our long drive. The apartment was very comfortable for relaxing, and the bed was comfy too. We enjoyed coming back to the apartment after our day trips of sightseeing.