Esther was very friendly and it was very easy to communicate with her, she responds really quickly as well. The house is very clean and neat. It was also very spacious, there was more than enough space for 6 of us. Upon arriving, we are delighted to find some German chocolate and beer which were a very nice welcoming gesture. The apartment was exactly like the photos as seen, with the sofa in the room converted into a bed so that 6 of us can sleep comfortably. The house is located in a quiet residential area. A short walk to the supermarket and S-bahn. If you take the U-bahn, there's a few buses that stop almost at the doorstep, which is a plus. Really good apartment if you want to be between the airport and city, it's about 20 minutes or less to both places.