I never met Alex, but communication with him was great, and the apartment location and check in details were exactly as described, making it a fairly smooth check in and check out process. The apartment is in a great location, just 5-10 minutes' walk from the main train station. It is quite spacious, with large bedrooms, though the shower space is on the small side. The amenities provided include lift access to the apartment, hairdryer, free wifi, a washing machine (no dryer), oven, microwave, dishwasher and the usual crockery and cutlery. However, you need to bring your own clothes detergent, and we had trouble working out how to use the stove top. The apartment is clean, but does have a slightly musty smell at the main entrance. Overall, we enjoyed our stay at the apartment.