well all I can say about her is she is an angel. she is very helping and you always feel like at home. The room is upto the name given to it and the ambience is just fantastic. very convenient to travel and extremely safe. very clean with all modalities and even a personal refrigerator and TV. just amazing. Every thing you need is within walking distance starting from supermarket to beer garden. I definitely recommend it to every one who is visiting or have plans to visit munich.