Bayram is wonderful - he was very kind and clearly wanted to make sure we enjoyed our stay. Our only issue is that our expectations were off - we did not realize that this was a hotel when we made our booking. I'm sure we could have figured this out if we read through the reviews, but this should be made more clear, such as including a photo of the front of the hotel with the 'Batu Living Hotel' sign. We thought that the photos in the listing were all of a single apartment, so we thought it was much larger than a hotel room. The listing also says it sleeps 4, but our room was for 2. We were just 2 adults and a baby, so although we didn't necessarily need the extra space, we really wanted a separate bedroom and living space. Our reason for using Airbnb was to stay in more spacious apartments, so we could put our daughter to bed and then enjoy the next 3-4 hours before we went to bed each night in a different room, rather than being cramped in a hotel room together, whispering with the lights off so we don't wake the baby. Had we planned to book a hotel room, we would have been very pleased with it. It was nice and clean, Bayram was great, and they provided a cot for our baby without us even asking. I would recommend it if you are looking for a hotel room with some kitchen amenities, but not if you are looking for a larger apartment.