I met Christine at check-in, she was welcoming, friendly and easy to communicate with throughout my stay.
The room is on the third floor of an older building, in an apartment which functions as accommodation (2 rooms), but also has Christine's office plus a kitchen, and a bathroom.
The room is spacious with a comfy wraparound lounge and a couple of armchairs. I slept on a foam mattress on the floor, which was ok for me, but may be too firm for some people. The windows face the main street, so it can get a bit noisy if you want to open them when it gets warm. I kept the windows closed at night and rolled down the blinds. I liked getting lots of sunshine in the morning after I woke up :)
The wifi could not be accessed inside the room, so I had to sit or stand in the hallway to use it. I had to laugh in who-moved-my-cheese style when I saw the connection disappear one step into the room (probably because the router is on a different floor).
The apartment is clean and tidy, and the location is 10 minutes walk to the Laim S-bahn station.