Although I booked a complete apartment to live in privately, alone, Maria gave me only a single room in a shared apartment, with shared bathroom, shared toilet and all other facilities shared. I searched specifically for a private complete apartment, with private facilities, not shared with anyone else. I chose Maria’s apartment because she offered the whole apartment, unshared. I booked it and I paid for it in advance. But when I arrived someone was already living in it, with their personal items spread throughout the bathroom, kitchen, fridge and elsewhere.