Ramez was super helpful and very responsive. The apartment was exactly what it was advertised to be. It is located in a very accessible and walkable part of town, close to the train station and UBhan. It is very hard to find any areas that could be improved….. the apartment could probably use a fresh coat of paint… the walls are a little scuffed up. The area where the apartment is located is in a typical mid-urban area, but we never felt unsafe. Key access vs digital is a small inconvenience, but direct elevator access straight to the apartment was a great feature! All in all a great experience. We’d stay again.