Babett was available when I arrived to Munich. The apartment is in an excellent location to where all of the attractions are. The bed was comfortable and clean. My only suggestion is to get darker curtains to keep the light out. Other than that, it was really relaxing. I love the window in the room, it had a nice breeze. I ate lunch one morning out on her patio and enjoyed the fresh air and sound of the city. I love Babett's decorating style. I didn't get to talk to Babett for long but she was very warm and kind. She even helped me with carrying my bag up the stairs. Very homey!