After such a good start with our host in Amsterdam I was not expecting to find a completely different room from the one I booked when I arrived in Munich. We received a message telling us we would have a different room which was nothing like the one in the picture that we had reserved and left me with a feeling of bait and switch. Entire front of the building is under construction and covered with scaffolding. When we arrived in our room the heat was stifling so we open the window to discover you could literally step into our room. The air conditioning was an oscillating fan, which did nothing if you didn't have the window open. It made me feel very unsafe that anyone could climb up the scaffolding and climb right into my window. Added to the fact that the room was completely different and not at the level of the one in the pictures I was very disappointed. It is centrally located, there was a TV screwed to the wall next to a picture about cocaine, there was a used bottle of soap in the shower which was not as nice as the one in the picture and there was toilet paper, however the towels smelled sour. Overall we made the best with what we had but I would not recommend this to someone else. I regret having to leave a bad review since we did enjoy Munich very much but there were several nice hotels nearby for same price and I would have moved but did not know refund possibilities.