Kate was very easy to deal with...very friendly and very responsive. Kate was not available to check us in, but arranged for her friend to do so. We were traveling by car, so the included parking space was a fantastic bonus. Munich is a wonderful city and Kate's apartment was convenient to many tourist attractions, restaurants and shopping - on foot or by public transportation. The apartment looks just as in the photos. It contained everything we needed. Kate provided us with ample space to hang up and put away our clothing. The bathroom is a bit small, but doable. Kate even provided some welcome goodies for us. At the time of our visit, the building's hallways were in the process of being renovated, but it never inconvenienced us.