Mina was very kind and friendly, she gave us info about the house & clarified all our queries. Couch was very cosy and comfortable. There was also a huge heater that kept us warm in winter. Few issues, there are a lot of display items on the dining table & console & we had to be very careful to not break anything, also some of the wall paintings are not appropriate for kids, the red toilet rug was very dirty & 1 of the toilet door cannot be locked so none of us used that. Other than that, the location of the apartment is very convenient, so close to the train station and city centre with about 10mins walk.