I made a two-day reservation by mistake with the Airbnb application, 3 minutes later I made a reservation modification request to correct the reservation and convert it into a 1-day reservation, and I had no answer at all, I waited and waited for a response and nothing, even though it was written that they responded maximum in 1 hour. The Airbnb system gave me the opportunity to cancel the reservation, but without any refund, not even partially. I wrote a message explaining the situation and asking please for the reservation to be corrected and these hotel people never bothered to answer or contact me, even seeing that I did not check in, it is very clear that the only thing they care about is to keep your money and enough. I always travel to Munich and I will surely not book there again and I will not recommend it either, in fact I will notice how friendly they are.