I stayed only one night and did not meet Anne but she was very nice in the communication before my visit and, since she would not be home, she took care of organizing things before and explain as clearly as possible. I was given a bigger room than I had booked and my daughter absolutely loved the swing. The Apartment is in a very good position, very close to Metro and to the city center. I enjoyed very much the charming atmosphere, specially the cozy kitchen. Felt like home, would have stayed longer