We had a good start. Jo was super responsive and accommodating, especially since we were coming in a little later in the day. The location is perfect-if I could stay anywhere in Munich, it would be in that location. Safe, close to everything, pretty. The apartment is very lived-in, which was charming. There was clutter, and as such some dust in the corners. The shower was disappointing - the curtain made the shower really small and it was very old and mildewed. Upgrades on the towels would also have been nice.