Alex, although we never saw him, was always quite responsive, as always quickly got back to us when we had a need or question. His directions were extremely thorough in terms of getting inside the place, etc., which COULD have been a bit complicated without them. The bicycle he loaned me was the best bike I have used over our entire 39-day trip, which involved borrowing the use of many different bikes. And, Munich is so bike-friendly; so, that was a true plus!!

The place was clean and well-stocked/furnished; and, although, it was freezing cold when we first arrived, the ample amount of wall heaters quickly warmed the entire unit, quite rapidly. The bed was very comfortable, and the shower was excellent. WiFi was easily available. All-in-all, very easy to highly recommend this place as a potential spot for people who visit Munich.