Kati was there to welcome us and let us store our bags before check in so that we could go and explore, she was very helpful. We visited in June and it was unseasonably warm. There was one fan but we could have done with 3 more for the other rooms. The kitchen is very basic and we missed there being a freezer compartment for ice. The beds were comfortable and the location was superb. The apartment can easily accommodate 8 people, lots of space.