Communication was great, especially the very detailed check in instructions which were extremely useful! Location is great too as it's literally one minute from the U-Bahn station and only 4 stops from central Munich. There are a few restaurants and bars around too which is always handy. The bed wasn't the most comfortable and would have preferred an extra pillow but it was great for a 2 night stay. And of course it had free parking which was really handy for us too.