We had a delightful experience during our stay. We were blown away by the friendliness and helpfulness from the staff from the start. This was our first time in a hotel with our infant son so we were a little apprehensive. However, the staff were very accommodating and provided a spacious infant crib for him.
The room itself was cozy, dark and modern. When we walked in, we were treated to a perfumed smell and contemporary music. The soaps were first-rate and all the amenities were for sale. Lastly, when we came back from touring Munich, we found a complimentary bottled Negroni in the room with a pleasant note.
When we were checking out, the staff provided excellent recommendations on where to go next, gave us a coupon to try a local gin (I asked because of the Negroni), and even called into Garmisch for us to check hotel availability. Our biggest regret was not staying longer.
We look forward to coming back.