Katie was a wonderful communicater. She was able to fix most of the issues we had fairly quickly. The location is perfect. We could walk everywhere! Check in was easy and fast! However, we were disappointed with the starkness of the kitchen and not having enough kicken chairs for how many people (are) potentially staying at this apartment. We also needed all four bedrooms to be dressed and one wasn’t at all. Which is why we chose the place, for its space. There were only four towels for the six people staying there. The WiFi information was old and incorrect. We were left with only one roll of toilet paper for six people. We were prepared for having only one bathroom to use, as we had done the same in our previous travels. However on our first night arriving no one could take a shower because the water heater wasn’t turned on. So we had to wait a day to use hot water. The place has the potential to be incredible. However with the issues we had, I was disappointed and unsatisfied, especially with how much we pay a night.