Sanna was very communicative during the process of reserving the apartment, and arranging all of the details for our stay. The key handoff was not quite as organized, as she was out of town and had given me an incorrect phone number for the person who was going to let us in. This issue was resolved pretty quickly, and we were soon settled in. The apartment is in a good, safe neighborhood and only a 15 minute walk to the Pasing train station, not bad at all. Pasing is only a few S-bahn stops from the city centre. There are all sorts of shops, grocery stores, bakeries and places to eat in the area right around the train station as well.
The only real issue we had was that it didn't seem like the apartment had been cleaned before we arrived, which was disappointing.
All in all, we had a great stay in Munich and this apartment was a good home base for our trip.