Did not get a chance to meet Marc, his assistant met us up and gave us the keys to the apartment, however, Marc was very fast to responding to emails. Location of the apartment was very good, 5 to 10 minutes from Marienplatz. Quiet area with an elevator, however elevator is small and can carry up to 4 people. Apartment was clean with Smart Tv (able to log onto Netflix and watch movies), washer and dryer (took 4 hours to wash and dry clothes), fridge, microwave, dishwasher. Only one mirror in bathroom (suggestion for Marc...need more mirrors around the house, maybe one long one). It rained a few nights when we were there and there were umbrellas in the house for us to use.