We did not meet the host but a representative from Airgreet welcomed us, and another dealt with our concerns later. The apartment was tidy and close to the main attractions in the old city with restaurants, shops and amenities also very handy.
However, the apartment was advertised as having a washing machine and it did not. That was one of the main reasons we were willing to pay the high asking price and we were disappointed. When we mentioned it, we were allowed to use the washing machine next door for one day of our five day stay, and the listing was very quickly changed. It was also listed as having 1.5 bathrooms, but only had 1. This was also very quickly changed.
The pictures with the listing showed another apartment altogether. Similar, but much larger than it actually was in every aspect. This was misleading and also disappointing.
Airbnb offered to refund us an amount to compensate for the wrongful listing of a washing machine and false pictures, which brought the cost of the apartment back to what we considered to be a reasonable price.
At the time of writing this review, the listing has still not been changed to reflect accurate pictures.