Sophia was super nice and waited for us, despite our delayed arrival. She had notes and things nicely prepared. It was as described as is, on the fourth floor with elevator. We loved the place as it was nice, light, quiet and very clean. As Sophia was out a lot it felt like we had the place to ourselves when we where there, but she definitely was helpful and super easy to reach by text or phone of needed. The location is tops, close walking to great Italian Restaurants (not to be missed in Munich!), the surfers on the creek, beaches, the center, Englischer Garten and Museums. Would definitely come back and book again!