Communication with everyone in the hotel was excellent at any time of the day (they're there 24/7), great location. Had a few problems with the "high-speed" Internet on a couple of different days and they argued that it's because there's a lot of people in the rooms, honestly, that's not the guests' problem, you should get a second, third modem link and router if necessary. The street and other people in the rooms were noisy occasionally and then you have two options: a) close the window, then it's too hot because of the summer and there's no A/C b) keep the window open with a lot of noise but without melting in the room. Also, they charge a 60€ cleaning fee that is not in the listing description, they only reveal it only after you book. Accessing the gym is hard because you're limited to go twice a week and also there's a dumb rule that you can't book 3 days in advance, so you have to rush in the morning to not run out of places.