Stefan and Linh were very warm and friendly. Stefan even helped carried our heavy luggage up the stairs. The place nice and cozy with lots of amenities and use of the kitchen with oils, spices etc. Lots of maps and guides in the room and of course, advice from Stefan and Linh. They went the extra mile to help us feel at home and saw to our very need. Although the room was next to the train line, it didn't bother us. The trains were not that frequent anyway. Great place, great hosts! Would love to come back again!!