Incredible location (close to downtown Munich) in a wonderful and peaceful neighborhood. However, we felt that we were changed for a cleaning service that was not provided. We found dirty towels hanging at the bathroom (some with red stain), the beds were not made, no pillow case was provided until the second night and the bathrooms were not cleaned. We had to make our own space in the refrigerator since it was packed with food not belonging to us. In addition, the toilet seats were broken and the rooms were packed with host's personal items so we had no place to place our belongings. Normally, the host leaves a place in the room for guests to place their cloths and personal items as well as an area inside the refrigerator. It was awkward to seeing dirty and used towels in the bathroom (apparently from previous guests) and having no place to hang ours. To close, the internet password is the longest and more tedious I have had deal with. These are all minor aspects that, if taken care, will make Iris apartment a top-notched AirBnB. We hope to return to write a much better evaluation!