WORST EXPERIENCE EVER! Franziska was very unhelpful, and the apartment is literally a different apartment than in the pictures. When I asked Franziska why the apartment was different, she lied and said it was the same. I eventually sent pictures to Airbnb and received money back because the apartment was an entirely different one to the pictures.
That aside, I received terrible service from Franziska:
As soon as I reserved, Franziska was very slow in responding in the days leading up to my stay. I had to get keys a twenty minute walk away, and I had an oversized suitcase and several bags to carry. No flexibility to be more helpful to hand over keys in spite of that fact. When I arrived, the bedding and towels were still in the laundry machine and still damp, then I had to make my own bed. The kitchen trash can was full. There was a pile of unwashed laundry in the bathroom. The kitchen was dirty. There was no closet space whatsoever for clothes for a two week stay. And then Franziska had the WiFi switched off for one week while I was working so I had to hotspot the whole week.
I DO NOT RECOMMEND BOOKING.