Kate was full of good recommendations about Munich and was very responsive! On our last morning in the city, the apartment unexpectedly didn’t have any water. Kate replied to our message within 15 minutes and had already contacted someone about it. She offered to let us stay as long as we needed beyond the check out time in case the outage impacted our ability to get ready. Apartment was located in a great spot; close to lots of restaurants, cafes, and Old Town.