Pros - really clean, spacious rooms with a hot shower and very centrally located in Munich. Would recommend this place if you’re in Munich for a short visit and want to visit all the main attractions via public transport, as the tram stop is right outside the hotel and Munich HBF is 500m away.
Cons - communication would be a lot better. There were a couple of miscommunications with check out time, and we were incorrectly charged the late check out fee. If you’re staying here, I would urge you to check all your receipts/ensure that you’re charged correctly. The receptionists were also a bit hostile after we let them know about the miscommunications (which was the hotel’s fault as we had agreed on the check out time, but they couldn’t let us stay in the room until that time).
Overall, a nice and pleasant stay.