We arrived earlier than check-in on the first day and were able to leave our luggage which was most helpful. The staff member who dealt with us was lovely and even offered us to use the bathroom and have a coffee (clearly understanding the state of a traveller who had just taken an overnight train). We left our luggage and went to explore. This place is not very close to the centre of Munich but we decided to walk it anyway. It took over an hour although we did it through the beautiful English Gardens so if you went a more direct route you might get there quicker on foot. We walked back to the apartments for check-in and checked in.
We got to the room very keen for a shower given the overnight train and walking all day only to find we had no bath towels. Being that we were already in the shower after assuming the towels folded in the bathroom were bath towels we used the hand towels to dry off. We set off to do some more exploring and asked the staff at reception for towels and were told she would “look into it”. When we returned the reception was closed (they close for the evening/night) and there were no towels in sight. There was however a check-in form on the table in our room with someone else’s name and personal details on it.
After such a big day we slept in only to be disturbed by errant staff on two occasions. The first staff member entered the room and seemed shocked we were there she said she “thought this was 303” and left. About 10 minutes later the door buzzed again. This staff member addressed me as “Mr Christian” (not my name) and went on to tell me I was supposed to have moved rooms yesterday. Confused I said I arrived yesterday and this was the room I was given. She asked if I was Mr Christian and I said I was not. She apologised and left after checking with me that my swipe key was working. Very shortly after another buzz at the door left me wondering what possible interesting and misinformed staff member this might be? But it was the holiest of holy and blessed towels were delivered some 18 hours after we asked for them. I found myself craving a shower but then also fearful that it would be interrupted. Thankfully it was not. I got the impression that perhaps the staff were unsure what was happening and seemed very disorganised. I also found myself every morning dozing, trying to sleep in, with anxious thoughts of being interrupted.
The room itself was nice. It lacked the character of other places but it was clean and modern. Everything worked as expected and, unlike many of the other places around Europe we had stayed the water pressure in the shower was enough to debark a tree. Glorious! The bed was comfortable and was suitable for me and my partner although we sleep pretty close (we’re one of those annoying couples who hug whilst we sleep). I wonder if the bed would be big enough if we didn’t like to sleep so close. So you would think that the blanket on the bed would be big enough to cover our entire cuddled up mass. Alas it was not. I am not sure where they found the world’s smallest blanket, or in what cruel plot they thought to put it on our bed, but it was a nightly battle for territory where the winner remained warm and the defeated suffered the mild chill of the Munich summer. Needless to say my partner was lovely and warm for our entire stay. I considered asking the reception for another blanket but given that it took almost a day to rustle up a couple of towels and the fact there was a national holiday I suspected I may have checked out of the room before it arrived.
I wasn’t overly happy with this place. It seemed a little disorganised and inefficient. It was however nice inside. It was a bit far from the centre of Munich but close enough to the train station this was not overly bad.