The apartment was just as described. Ramez was right there for our check-in and he was very fast in responding when we needed to re-set the washer. The apartment is only 5-10 minute walk from main train station and 15 - 20 minute walk to the center of the old town. Some people might have issue with the immediate neighborhood. There are a number of strip clubs close by, but it never bothered us and there was never a feeling of being uncomfortable. On the good side, there is a small fruit/vegetable store next door and a couple of coffee shops and bakeries close by. All in all we were quite satisfied.