I really can’t say enough about how helpful Li-Chuan has been. I booked a different AirBnB and the host never showed up or responded to help me checkin or show me where the door was. They had not given me any checkin information. AirBnB wouldn’t allow me to rebook for 2 hours after I contacted them. I was in contact with Li-Chuan as this was happening. She waited up late at night to make sure I was able to get into my first booking. Then was willing to help me book with her. I was on the street near midnight with no AirBnB and Li-Chuan stayed awake, helped me book with her, then had her son wait up till after 1am till I made it to her place. They saved me. She adjusted her checking time so I would be able to move in.
In addition, her place is great. Clean, fast internet, etc.. All around great experience staying with Li-Chuan.