Svetlana was very responsive to communication and flexible with our arrival. We weren't sure at what time we would arrive and she changed her schedule to accommodate us. My kids LOVED all of the toys and the fun bunk beds. The back yard is huge and has a trampoline! There is even a small playground in front of the apartment building. The location is a bit outside of the city, but we enjoyed the quiet. It was very easy to use the S8 train and to get where we needed to go. We had a car, but we left it parked (for free) on the street in front of the apartment. The wifi connection was fast and we had everything we needed. The grocery store near the train station is nice, but be aware that it is closed on Sunday.