Norman's place was cozy, the apartment itself is small but well organized so that you can find everything in there. The balcony is large and inviting but was not very suitable for us in January :(
Norman himself was very quick to respond and was flexible in handing over the keys.
The only (small) downside is that the area between the apartment and the central station can be a bit intimidating at night, there are some "gentlemen" clubs there. But it only looks intimidating, nobody bothers tourists.