We booked the apartment for a trip with (originally) twelve friends, but only eight showed up for it. Jaime was awesome throughout the process, and was quick to answer any questions. We set up a time for check in and everything went perfectly. The bedding and towels were fresh and everything was very clean. They even did several loads of laundry for us during our stay. I can't recommend this apartment enough, it's in a great location-- you can get downtown in less than fifteen minutes with several lines, and the parking at the apartment is great. Thanks for the stay!