The good - Lisa was helpful and responsive with communication. She allowed us to drop our bags early and when we arrived, the apartment was ready. The included breakfast at Café Mauerer was a highlight, like many others have stated. We liked the location as it was a quick walk to the train station, Marienplatz, etc. The bed was comfy and there were black out shades.
The bad - the unit that we stayed in was not the unit in the photos. When we arrived, I was admittedly confused that I would have chosen this place. Looking at the photos of the listing, it is clear that they are old photos or of another unit. The photos show a table and chairs but our unit had a couch with an unusable ikea side table and two mini stools as the dining set. Cooking was not possible given the furnishings. The photo shows 4 knives - we only had a small paring knife that made even salad making impossible. 3 coffee pods for 2 people for 2 days? Also, the tub was dirty/ dusty.