Our stay here for Oktoberfest was great! Alex provided above average communications and instructions for getting to and into the building. We rented the studio for 4 of us and it was clearly prepared for our arrival, with the futon already set-up and made with linens on it. It was also a very convenient location, being very close to a the subway stop. Our only issue was that on the last day we had no hot water before we had to checkout.