she sent me a list of 10 rules everything from when tumbler is running don't close the door(where the tumblr is because of mold .. don';t open window in kitchen... don't slide pots on the ceran cooking plate makes scratches .. anybody asks who you are you are my friends don't want people to know im doing b&b.. dont move curtains in living rm there just decoration.ya wasn't anyone i would return and do business with ..for sure... and the icing on the cake is to ask for a 5 star review...come on