Clean and nice rooms but at the time we booked our room didn’t have heating or hot water the staff gave us an electric heater they say that’s the maximum thing they can do ,so I asked for lower price or partially refund and they say they can’t tried online to contact them I was fully ignored not even an apology. It’s a nice hotel but they didn’t respect their customer and that’s the most important thing in any Business.thanks to Airbnb I could get some of my money back.