Heike and her husband Uli have a very lovely home, and were generally welcoming to my travel companion Val and I over the four months we stayed with them. However, she displayed absolutely atrocious behaviour by losing her temper in public, shouting and screaming at us on the day that we moved out. The dispute was about the amount of ‘trash’ that we disposed of when we were leaving (tied up in bags, in her restwaste bin), which was amassed due to our panic when she suddenly insisted that we leave earlier than our indicated check-out time (on airbnb, our official check-out time is 11am and she had maintained this until the day itself, when she barged in at 9am and changed it to 10am).
She also argued that we should take or throw away brand-new household items that we had purchased during our long stay, despite not informing us beforehand (this was never an issue in previous airbnbs that we have stayed in), and she could not even identify what items were hers and which were ours, which made the amount of ‘trash’ inaccurate. Heike brought up complaints that she had never even informed us about: such as the fact that the garbage company only collected trash on Monday, so we cannot throw away much trash on Friday (the day we left); or that she had issues with the way we sorted trash, which followed the German standard as far as we knew.
Furthermore, she began to hurl racist insults at us, which is why I would warn people of colour, especially “young people from ASIA” to avoid this place. Oh, and she has a problem with girls who wear tank tops and skirts in SUMMER. Bonus points if you’ve got a muslim friend who surely ‘thinks badly of you’ if you dress poorly. And if you have a car, beware because she may take unsolicited photos of the license plate number in her anger.