- The cleanliness was not up to the mark - especially in bathrooms and toilets
- The staff could try to be more polite - for example, the reception team was a bit curt in replying for basic queries around drinking water, etc. The cleaning staff was inconsiderate - they didn’t wait for the guests to leave the room or finish changing clothes/packing and started changing the linens etc
- The rooms were fine, nothing great
- The location is super good