We arrived at the apartment at 9pm Zoe welcomed us in, the sheets in the room were not yet changed so she told us to leave our bags there and suggested some restaurants around the area to have dinner. After dinner the sheets were changed. It is a very nice area, central and surrounded by good restaurants. The apartment is a very nice one and the bed is super comfortable. We did not see Franziska much throughout out stay as she was at work or out most of the time. She gave us our space and privacy. When we spoke to her she was nice. However, we did not speak to her much. We would have liked it if she was a bit more welcoming as it was our first time in Berlin and she was not there when we arrived at the apartment.