The apartment was as advertised, looked like the pictures, and was clean and cleaned daily. We checked in and out while the reception was open and there was no problem. We were able to leave our luggage both before checkin and after checkout. The location is great, easy to get to by U-Bahn and Tram and there are plenty of restaurants and bars within easy walking distance. The only reason I only gave this 4 stars is because the apartment is on a busy road overlooking a street with a Tram so you could hear the rattling of the Tram at night as well as the occasional ambulance. Since it was winter, we had the windows closed so this was not much of a problem but if it would have been warmer the noise from the Tram through open windows would have been more noticeable