The apartment was is the perfect location in Prenslauer Berg. So many great restaurants and shops to choose from. The apartment itself was nice and they were able to provide a crib and high chair. The water heater went out twice. The first time a plumber was sent and the second time we were able to reset the pilot light ourselves. The lack of hot water was inconvenient, especially with a baby, but Britta and her management company were helpful and responsive. This was the first AirBnB property I have stayed in (over 20x) that was run by a service rather than a host who was present. We paid an extra 20€ for arriving after 9PM. Overall, I loved the location and Britta was nice and communicative but I would likely stay elsewhere in the neighborhood next time.