Details to arrive at the place and to get the keys were perfect. However the keys in the locker were NOT from the correct place. We called the host - he responded after ringing twice - and explained the situation. He was very apologetic, which is good, he said he was going to be there in about 25-30 minutes. After about 15 minutes he called me back to say that his cleaning lady was going to deliver the keys and that it was going to take her about 45 minutes. So in the end we had to wait for about 1 hour.
First some background information: we arrived at about 11 o'clock and we rang at the door to leave the luggage there for the day - which was allowed by the host. However the previous renters were still there, nevertheless they invited us in. We saw the entire place and we left our luggage and off we went.
When we got back in the evening, the place looked clean at first sight, however at closer inspection the place was not clean at all. We also have a very strong suspicion that the sheets were NOT changed but simply tidied up to look clean. But smelling the sheets and pillows, we strongly believe it was not fresh.
There was still hair on the toilet seat and there was even pee behind the toilet seat. The showertub also had a few hairs in there. The towels smelled stuffy and very humid - imagine using these for 3 nights ... And the floor itself, especially behind doors, was nasty. It hasn't been cleaned in weeks according to us. The kitchen utensils weren't very clean either. We were really wondering why we are paying 50 Euros for cleaning activities if they couldn't get that right.
I'd say, avoid this place. Too expensive for what you get.