My son and I had a lovely time during our our ten night stay in Berlin during early to mid June. We were met by Gerhard, who gave us all the information needed regarding the flat, which was well-equipped and perfect for two people. He also called/wrote during the week, to make sure everything was fine. I had a few problems getting online with the internet stick, but I he has since bought a router. Schöneberg turned out to be a relaxed area. It's not exactly crowded with restaurants and bars, but with three (!) different S-bahn stations within 5-10 minutes walking distance, and bus stops around the corner we had easy access to any part of central Berlin. We didn't really come across any problems during our stay, but I'm sure they would have been solved by Gerhard immediately. Recommended!