The location was first rate! Mitte is a real neighborhood with lots of great amenities - a food market on Friday and a flea market on Sunday right on the square outside, as well as many cafes, restaurants and grocery stores close by. It is also very well connected by public transport to downtown and wherever you might like to go in Berlin. As for the apartment itself, we didn't interact much with Lea the host, but her manager Tsameret was very responsive and always replied almost immediately to any questions. She didn't seem to have the authority to replace broken items though (like the electric kettle). The apartment was functional - big enough for 2 of us, spotlessly clean and nice and warm. It would be perfect after a reset - replace kitchen items that are missing/broken and bedding that is past its prime. Loved being in Berlin and would definitely come back to Mitte.