Ellen was a really great host and helped us at the checkout day. She provided all the information that we needed to get the keys and arrive at the apartment. The apartment is well located close to restaurants, coffee shops, mall and public transportation. It accommodated my family very well (4 people) and the building is very silent. The kitchen is small, but had what we needed. We stayed there for 4 days and we used the subway (S and U Bahn) easyly.