I paid and reserved for an 8-night stay in Berlin at this apartment and was very much let down. I got to the apartment building and the first thing I noticed was all the security codes needed to get in. In a foreign country, this made me feel safe. Then as I walked into the apartment, I noticed how hot it was inside. When I kept walking around, I noticed that there wasn’t proper AC as mentioned on the amenities. It was 95 degrees Fahrenheit outside so you can only imagine how hot it was inside this apartment with no air. The only “AC” they did provide were two little standing 2-3 ft fans. I stepped out because I had to run an errand and later that day I come back to deal with this situation. As I’m making my way up the stairs, I run into management and explain what was going on. The woman said she knew the AC was broken and that she can see if someone can come fix it. At this point, I’m already even more upset because they knew the AC wasn’t working and didn’t say anything until I had to bring it up. I filed for a full refund and got myself a hotel room for my stay instead. These people should not be advertising that there’s AC when there’s obviously not. I know Europe doesn’t have AC like we do in America, but this was next level. Completely unprofessional and poorly managed. Do not book here!