Having used Airbnb for more that 10 yrs. and more than 30 stays, this host was by far the flakiest, most inconsiderate, most unprofessional and unreliable individual I've ever encountered. When I arrived at the airport, I sent a message to the host to ask for the street address of the building, since for some odd reason, she doesn't list it. Well the host completely ignored my message. So I'm stranded at the airport now. After perhaps a half hour of so, I contacted airbnb support and got the host's telephone number, since, once again, she doesn't list it. I called the number and was promptly hung up on. The host KNOWS that I'm scheduled to arrive and is ignoring me. Finally, the host responded to my message and provided the street address. I finally arrive at the building, and the host is not there. She sends a message that she had to leave. So I leave a message to let her know that I've arrived. You would think she would respond and let me know her estimated time of arrival at the apartment. Nope, completely ignored again. So after another half hour of waiting and the host not responding to my messages, I once again contacted airbnb support. I think they were able to contact her and finally she responded. Once I was able to check into the apartment, the host was not apologetic at all. In fact, I don't think she was even aware that she'd done anything wrong. I'm not sure if there is some cognitive deficit of the host or something of that nature, but this behavior is simply unacceptable. I avoided contact with the host after that. Book with this host at your own peril.