Great check-in experience without any problems. All instructions were easy to follow. Ben is fast reaction. The apartment is quiet and have a spacious living room. The bed room is a bit smaller but enough for 2 ppl to sleep. the third person who need to sleep on the couch might be less comfortable. It locates at the ground floor, it is perfect for the tourist who come with many big suitcases. Finally Neukölln might not be the most beautiful and tidy place for German impression, also Karl Max Ubahn (metro) station is full of alcoholic people sitting around at day and night. But there is still many lovely cafes outside of the big street.