Really close to transport and easy to get around Berlin. The bed was comfy and the rooms were warm. The receptionists were incredibly friendly and welcoming. However, after our initial check in we didn't have any communication with anyone despite the fact we messaged to share some of our concerns about the room. There was an extremely overpowering drain smell as soon as we walked in the room which would reoccur whenever we showered, used the batroom or taps. We decided to sleep with the balcony door open most nights to get rid of the smell even though it was snowing outside. We messaged the hosts about this and asked if there was anything they could do or if we could swap rooms, but we had no reply. Additionally, we only had one cup and one glass between two people and most of the utensils were really grubby and filthy. The kettle was dirty on the outside and had stagnant, limescale water in the bottom. If cleanliness/communication was improved then this would be a great place to stay