The accommodation was fairly nice, however the room we booked was not the one we ended up with. Check in was a disaster. Even though we were sent the information required to get into the building, their key dispenser was not working properly and we could never find our apartment. After trying to figure out what apartment it could be on our own I called the number provided at the reception desk. Was transferred twice and received no help within 20 minutes on the phone! They couldn't even locate my reservation after providing all the booking details. My partner spent almost an hour going through the whole building trying the electronic key to find our room, because the key dispenser didn't provide us with apartment number. We were not given neither an upgrade nor a compensation the next day, sloppy apology and excuses. We spent a month in Europe and this was the most disappointing stay we had, which is a shame since it was our last days here.
The apartment could be a nice place to stay for couple days, but salt and pepper should be added since there is fully equipped kitchen. Also a broom or basic cleaning tool would come handy. Cafeteria downstairs is pleasant plus. Good location and fairly easy to navigate your way with public transport around town. Place has a potential, but the check in needs to improve, so should the attitude of the employees/host.