My fiancee and I stayed at this lovely little apartment for 6 days in Berlin, before moving into our more permanent apartment. The apartment was very clean and comfortable, and the neighborhood was very quiet and nice (although, it *is* very small - just right for one person, but tight for two). Heinrich and Heine were very helpful on so many levels - with our arrival, our departure, and more. The reason we are giving 4 instead of 5 stars is because they advertised "wireless" internet, which led us to believe it was Wi-Fi. We do a lot of work from our computers, and what we received instead was a Surf Stick (internet through the USB). It was VERY slow, and we were not able to get a lot of work done while we were there - not to mention, only one person at a time could use it. (We are Americans, and Wi-Fi is known as Wireless Internet there, so we assumed that's what we were getting). It was pretty disappointing, but Heinrich and Heike were as helpful as they could be. The slow internet was our only complaint. We definitely recommend this place, if you don't need a super fast, continuous internet connection!