Weibke was very welcoming and quick to act on anything needed - pillow and a coffee maker! I am sure I didn’t read the details enough - no fan (or AC) and it was so hot while I was there, no lift/elevator - 3 story walk up. The neighborhood is amazing. I did enjoy my stay immensely. One thing to note is that if you are used to sleeping with blinds, curtains, window shades, there aren’t any. It didn’t bother me and the windows are amazing!