This was my first booking with airbnb. I booked Yves' two-bedroom flat for my sister and I.

Yves was always very fast at replying to my emails and the information document he sent me with how to find his apartment was very clear.

Unfortunately due to an injury I had to cancel my holiday, but my sister stayed at his apartment and told me it was great and that Yves' friend Julien who looked after the apartment was very helpful.

For my travel insurance, I needed a letter from Yves confirming that I never stayed at his apartment and that a refund was not possible, and Yves was very fast at providing me with this letter.

Unfortunately I never managed to see the apartment, but my experience with Yves is that he is very professional and easy to deal with.