Quiet, comfy, and very clean apartment to stay in. Communication was easy and check in and out times were reasonable. Tom was extremely nice and helpful with everything. The restaurants he recommended were amazing, I would highly recommend the German restaurant on the corner and the small breakfast place down the street. He was very accommodating and they live upstairs, which I thought was nice in case of any questions or help. The Underground is a short walk from the apartment and so are taxis to get around conveniently. Overall, my dad and I had an incredible time in Berlin and the apartment made it that much better! Definitely recommend :)