Sharon's communication before our arrival was fantastic and she made the whole process very smoothe. The flat is clean, the pictures are accurate, it's in a quiet block and the bed is incredibly comfortable. I really liked the area too, one of the nicest streets in Kreuzberg/Kreuzkolln with a park nearby and a few really cutre restaurants/cafes. The U-bahn is nearby and Neukolln is only a short walk away. I'd definitely stay again.