I was really looking forward to staying at Julia's apartment. Unfortunately, upon arriving, I quickly noticed that the flat was very dirty. The bathroom and kitchen seemed like they hadn't been cleaned for a long while. I reached out to Julia for help, but I heard nothing for hours and hours.
Turns out that she was not in town to receive my messages or help clean. So I found another place to stay. Unfortunately, Julia refused to refund me for a single night (even though I didn't spend one night in the flat).
So I reluctantly reached out to Airbnb and they immediately apologized and refunded me for the entire stay.
I thought that closed the matter, but the host continued to send messages demanding money for the key (which was left in her mailbox as instructed).
In short, Julia's flat has a lot of potential. It's in a great neighborhood and is quite large.
But at least for my visit, the apartment was very dirty and the host isn't what I'm used to from staying in dozens of Airbnbs over the years.
I usually have great experiences as an Airbnb guest. This, sadly, wasn't one of them.