Although we never met Albert in person, he made sure everything worked well and checked in with us during our stay. I accidentally spilled some coffee on the wall right before my departure and he was very understanding and worked with me to resolve the issue to our mutual satisfaction. His friend, Seda, welcomed us to the apartment. The apartment is very comfortable, recently refurbished, and well equipped. We could do our cooking very comfortably there and even baked a cake! The only issue for us was that is was on the ground floor facing a courtyard, so it was not very brightly lit, but that was also because we were there in the dark month of December. The nearby area is has plenty of transportation options that will get you to pretty much everywhere major without having to change so it's very convenient.