We had a lovely stay. All communication went very well, and it was easy for us to pick up the key and find the apartment. The place itself was beautiful, light and well maintained, with attention to detail (such as a Lonely Planet and a map with information about the neighborhood in the room). The bathroom was very spacious and there was a kitchen with coffee. Also a great neighborhood to stay, very reachable and with a lot of nice cafes and shops. Highly recommended!