I would certainly recommend this apartment to families or small groups wishing to visit Berlin. It is nice, cosy, spacious and well equipped. Also, it is very close to the U-Bahn and S-Bahn stations (in about 20 minutes you can reach the Brandenburger Tor and from there start exploring the city) and to a number of shops, which are open until late. Our host got in touch with us prior to our departure via e-mail and text message, with instructions on how to use the apartment and its equipment. There is no key to enter the apartment, instead you have to input a code, which is very practical as you can tour Berlin without the risk of losing your keys. I can say our host was nice and friendly, althoug we didn't get to meet him in person. He gave us his cell phone number, so we could call him in case of any questions, but we had no need to during our stay. The only thing which we would improve is the cleanliness of the streets in the area, but this of course does not depend on BerlinSurfHostel!