The flat was spacious, clean, and just like in the photos. The welcome bottle of Sekt was a nice touch, and the key pick-up was very easy. Annett, who I interacted with in-person, was super friendly and easy to get in touch with when needed. The previous guests had broken something in the bathroom, but Annett (or Jon) came and fixed it very quickly while we were out being tourists.

Ok, the stairs were a bit much for my parents and sisters (who I booked the flat for), but I thought they were worth it for the roof terrace and cliched Berlin view of the TV tower!