I can’t say enough good things about our stay here! I’ll try not to ramble.
BOOKING/RESERVATION: We ended up booking this apartment on the day of arrival because our other airbnb reservation fell through at the last moment due to some extenuating circumstances (Air bnb staff were also very helpful in this process). Needless to say, however, it was a pretty stressful morning trying to figure everything out but as soon as we found this apartment it all fell into place perfectly. It is operated by a staff that is readily available and very welcoming. One of our only hesitations in booking the place was the 3pm check-in time since we were arriving by car and didn’t want to leave all of our luggage in the car for hours, but they quickly reassured us that we could drop our luggage off early. It turned out that our apartment was ready 2 hours early and they immediately let us know so we could check in then.
CHECKING IN/INITIAL IMPRESSION: A very smooth process. They message you the code (it is the same to access the building and the apartment) and you just go in! Upon arrival, the extra pull-out bed in the kitchen was all set up since there were three of us. There were some complimentary chocolates and drinks awaiting us.
APARTMENT: The apartment was sparkling clean and very nicely decorated. We really enjoyed the balcony. The pull-out bed was one of the most comfortable pull-outs I’ve slept on (it’s still a pull-out bed, but as these things go it was nice). Everything really is just as described!
PARKING/LOCATION: We were able to find street parking right across the street. It is 1€/hr, BUT free on Sundays, so it ended up being cheaper (not to mention more convenient) for us to park there versus the parking lot that a lot of other reviews mention. In the midst of trying to figure parking out, we went into a couple of the nearby shops to ask for help and all of the owners/workers were super helpful as well (one even came out to the parking meter with us). The street itself is beautiful and the area around it has a lot to offer and is worth exploring. It’s about a 5-10 minute walk to public transportation, depending on what you’re taking.
COMMUNICATION: Someone from the rental company greeted us in person shortly after our arrival to make sure everything was going okay and someone followed up via message the next day as well to see if we needed anything. They were always prompt in replying.
EXTRAS: They provide shampoo, conditioner and shower gel (they’re vegan, if that’s important to you!). There was also coffee, tea, some powdered creamer available, dishwashing soap and brushes, extra toilet paper and towels.
Overall, a fantastic stay and I would definitely recommend it to anyone traveling to Berlin!