Cindy's flat looks as it is in the photos and it's in a great spot in Neukölln. While I would give the flat itself a good rating, the overall experience was not enjoyable. I travelled with two other guests and made the mistake of not being the last to leave. I had cleaned up before leaving and the place looked in good order, but the other guests forgot a window open, a stool on the balcony, possibly coffee drips, and someone’s facial medication had later accidentally bleached a towel and a pillow. Furthermore they forgot some of their belongings but that’s their own loss. Felt terrible for Cindy to come across this when returning home and obviously refunded her requested amount, but she continues to request more money! So this is starting to feel suspicious and the overall interaction with her has not been positive. Lessons learned: make sure to meet your host on arrival and on departure (we never met her in person during our stay), and take photos of your host’s place before and after your stay (this will save you both the trouble). But most importantly enjoy Berlin since it is a beautiful city!! :)