Flat was clean, really good location for transport, eateries, coffee easy check in, but on the sparse side - not enough glassware for 5 people, bring a bottle opener (!), and the living space needs a lamp or two to make it more homely and isn't very comfortable for 5. The communication with Elena was OK - sometimes very responsive but others didn't reply to messages. When we were there the fridge made the most annoying high pitched noise which meant we needed to turn it off.