Andres was nice and provided helpful advice and directions. The wifi and house amenities were as described and the location is definitely recommendable as the flat is in the heart of Neukolln and close to many restaurants, bars and transport links. However, we were quite disappointed with the cleanliness of the flat, as it smelt pretty bad, the bed linen was not fresh nor big enough to cover the whole bed, the bathroom was pretty dirty and the towels were old and smelly.