Katya, the host, was very prompt in resolving any issues we had.
Though, there were a couple of things to take note of. The washing machine wasn't clean, and we couldn't make use of that. The crockery, especially the mugs, were less than what we saw in the pictures. TV is shown in the picture, but it has been mentioned in the description that it isn't there. So, make sure you take note of that.
Also, the location is quite far from the city centre, it almost takes 45 minutes to an hour to reach anywhere towards the city centre. Although, the place is well connected to the public transport.