The hosts communicated very promptly with us prior to our visit, explaining the details of their rental and providing us with answers to all our questions. Virginie was particularly helpful in setting up the reservation with me and then explaining clearly all the details of the rental process via email. She was prompt and thorough in responding to my questions, especially since this was our first time using Airbnb. Viriginie and Sebastian were very flexible about arranging the time for meeting us when we arrived in Berlin. Once we met at their apartment, they explained with care all the details about how everything worked, and again answered all of our questions and were available throughout our stay. The apartment is very clean, simply and tastefully decorated, with the essentials provided for two people to cook, etc. Since we are not interested in Berlin nightlife and were visiting family, we liked the safe, generally quiet neighborhood not too far from our family member. There is a bus stop around the corner, an S-bahn stop within walking distance, and a good supermarket (Kaisers) also a few blocks away where one can easily buy all that is needed to put together a meal. It is easy to get into the center of Berlin, if desired, given all the transportation options available. There is also a park nearby, and an arboretum a short bus ride away. If you like the energy of the city during the daytime and prefer to retreat to a quieter place in the evening, this is a great place for that. The hosts are very friendly and hospitable. We would love to go back there next time in Berlin because we were so delighted with the apartment and our hosts.