We did not get to meet Annette, but we did meet Michael, the neighbor, a fun and interesting guy. the apartment looks just like in the pictures, probably even a bit better. Nice indoor patio terrace and very nice kitchen. The shower works well but no so much the drain. The bed comfortable, with two covers, fast wifi and heating if needed. The location is excellent. Lots of restaurants around, you can bike everywhere from here, and this neighborhood was, to us, the nicest in Berlin. Very recommended!!!