Tina met us on time. The location absolutely cannot be beat. I put a lot of thought into location and I'm telling you this was the best. And the proximity to neighborhood bars and restaurants was nice too. Of course there's always the hot spots and the Yelp! trending places, but nothing wrong with just stepping outside, turning to your left and having a drink outside. Or crossing the street to get your bakery goods. Or crossing the other street and getting coffee! It's all right there. Hackesher Markt was just a few minutes away. We liked that area. Bought fruits and veggies, beer and wine, and again went there for the subway. Such a great neighborhood feel. Everything worked great in the apartment. The coffee was good and fast. The shower was fantastic. The bed was amazingly comfortable. All the pillows!!! It was so quiet at night too. The double paned windows really kept the noise out. Stéphanie was so nice when she came over to fix out TV (just needed batteries in the remote and a reset of one of the boxes.) We just enjoyed cooking in our apartment almost every night and having leftovers for breakfast. We made sandwiches in the morning to take on our daily sightseeing. We walked 88 miles in the 7 days we were there! Berlin is a beautiful city. So much history, angst, and hope. Go! And stay at the corner of Tucholskystrasse and Auguststrasse if you can!!!