Jan met us at the apartment and gave us a brief tour of the place. That was the only time we had face to face contact with him. The place itself was very clean and welcoming. The large windows made for wonderful natural light, and the balcony was an added bonus. Great for sitting and having a coffee and baked good from one of the many cafes nearby. The kitchen was fully equipped with everything we needed. The bathroom was too. All the appliances worked.
At one point during our stay one of the sockets came out of the wall when I unplugged an appliance. This caused the power to go out. We contacted Jan and he got back to us in minutes, had us reset the breakers, and everything was fine. Very accommodating.
The location was in a quiet part of Berlin. Family friendly, with many cafes, restaurants, and markets within walking distance. A couple blocks away are stops for the buses and U-Bahn.
We had a great stay and Jan was a wonderful host. We would gladly stay here again.