For the price I was disappointed with this flat. First, we asked for early check-in, which couldn’t be accommodated because guests were checking out the day we arrived and I’m fine with that but then we showed up at 4:30 (check in was at 3) and the place hadn’t been cleaned yet...Beds unmade, dirty towels on the floor, etc. I called the host and he said ‘give me 5 minutes’ and then someone else called me back to apologize and say someone would be here in 30 minutes, we waited about 45 and then left to go out. The next day we were presented with some fruit as apology. (Ok, thanks) but the day we were checking out (3 days later) at 9:30am the next guests open the door. What??? We hadn’t been given the lockbox code ourselves until check-in time but apparently he gave the next guests the code early so they thought they can come in early. When I wrote the host to complain he said ‘not my fault’. Wow, thanks for the apology. Then, the cleaning lady walked in at 10:30 when checkout is 11. I think having three different things happen just made it seem so unprofessional but could have been handled better with a heart-felt apology.
One more comment: for the price I think the accommodation could also be spruced up a bit. The only thing hanging on the wall was the TV that was hanging crookedly and the sink counter was pulling away from the wall. All in all it was clean and in a great location but I wouldn’t go back, that’s for sure.