The place is very good. They have a comfy common space and also a cafe where you can buy breakfast before going into the city.
The only bad thing is even they have COVID regulations and prevention protocols, they don't enforce them, specially on the elevator where it says a max of 2 people should ride it, and we saw it full (more than 10 people cramped in a small elevator) several times.
The communication is very good, we asked for recommendations during our stay for things to do and visit, and they were very informative.
Also they have the option for late check out which is a nice to have, and they also offer lockers for your luggage in case you wanna do a final walk on the city before your flight