DO NOT STAY HERE.
CHECK IN was atrocious. Very rigid rules about check in time, which is 4pm, quite late. Inaccurate information about check in meant I was walking around for an hour trying to find a doorcode, when there wasn't one. I was told after the fact that it had been broken. After finally getting hold of Berlin Booking (by the way, this isn't a private listing. It's operated by a company, very impersonal) they sent an Uber to deliver keys to me, which I had to wait around for. There are no keys to the front gate for the complex, so if you're sharing with others, you have to leave the apartment, walk to the front gate and let them in. There is no buzzer.
APARTMENT was not at all as described, very misleading listing. The layout is awful. One of the rooms is up a very steep ladder with no headspace at all. The other room is open plan with no privacy at all. You have to walk through this main bedroom downstairs to get to the kitchen, shower and toilet (which are separate). This means being disturbed in the night everytime someone sleeping upstairs uses the bathroom. Most of the electrics are either faulty or dangerously exposed - plug sockets ripped out from the wall / loose, . The WiFi is extremely slow and reception is not available downstairs. The shower leaks water all over the floor. The dishwasher is dirty / leaves stains on glasses and crockery. The worst part is that the bed has BED BUGS. I have bites all over by back from staying there. Bed bugs are notoriously difficult to get rid of and pest control must be brought in before anyone else stays here. I fear I have brought these with me to my own home, and have had to hot wash all of my clothes.
LOCATION is good, perhaps the only redeeming feature of this AirBnB. Many nice cafes and shops closeby and also near the canal.
CHECK OUT was again rigid, 10am, quite early. Considering there was no doorcode I asked what to do with the keys. I never received an answer. I left them on the table and the door was unlocked.
All in all the worst AirBnB stay I've ever had. Annoyed at being mislead. I've asked for some recompense but have not yet heard back. Extremely overpriced for what it is. Avoid.