Unfortunately, and due to completely unexpected circumstances, we booked the place for two days, but couldn't make it to actually use it. My contact with the host was very friendly and I really felt embarrassed about the whole situation... Understandable that we could not get the money back, the place was there for us to use, and it was really too late to find somebody else. But when I tried to negotiate about maybe getting a small amount of the money back, (cleaning expenses, maybe a small refund?) nobody replied. Even after 3 emails, there was this big silence. I felt being treated very disrespectful. Writing back is not difficult, even if you don't want to argue about money... it is just being polite to answer a question.