When we (mother + 2 sons aged 20 & 17) arrived early in the morning to drop off our luggage, Jennifer's father warmly welcomed us while he was cleaning the appt. The appt was clean, and all equipment was available, there was even some food in the fridge. We had the scoop to sleep in the new delivered boxsprings and we slept heavenly !! It is situated in a quiet side street, but close to bus- and metro-station. The bicycles are in perfect condition and we used them the whole time. We had a great time in Berlin and will surely come back.