For cleanness
There are molds on the back of the pillows. The oil in the kitchen was flew out and was almost overdue.
For communication
The owner started not to reply or ignore the messages when she couldn't fix the wifi problem. We couldn't use the wifi at all even we kept asking for help. The help from the owner was totally useless. On the first day, we couldn't use the wifi even we entered the password provided. The owner promised to come for fixing. On the second day, soemone came to fix the wifi when we left home with our permission. But the new password still not working. We sent message and called the owner. While the reply was saying that the password should work and it doesn't help. The owner even not sure about the wifi name. And the new password provided was less than 8 characters, which was not even long enough to be a wifi password.
The phone number given by the airbnb is not really her phone number.
The owner forgot our appointment and was late for 30mins. Though she apologized for that.