The host was very unprofessional in dealing with people. We got three problems from the Day 1 (intercom was not working, very slow internet and we got only one key for apartment) and she kept promising us that all will be solved, but nothing happened. Only the intercom problem got fixed in the last month in our 4 month stay after a lot of troubles and contacting Airbnb. Also, when I contacted Airbnb her first reaction was that we have 3 days to find another place that was totally unacceptable.