Ellen's apartment has a great space, as it is described, but our stay was not so pleasant.
At the begging was a little bit stress because of the key and we were in a rush to get in Berlin soon, because of the apartment's keys. When we arrived, the entire apartment was smelling very strong smoke cigarettes and the smell didn't go away in the whole period we were in the apartment, even opening the windows. Our concern was in Airbnb website says that smoking inside the apartment is not allowed, so as none of us smoke, we expect that the apartment doesn’t smell cigarette.
When we arrived, one of the beds had no pillow and no duvet. When I talked to Ellen on the phone, she said that was expecting 3 people, but she knew before we were in 4. Also, I was renting a place for four people, so I believe all the bed linen should available for 4 guests. One of us slept without a pillow and duvet cover. In the next day, she provided to us the missing bed linen.
At 2 am in the morning, my friend's bed fell to the floor. It was very disappointing and she was very frightened.
Before she went to sleep, she noticed the mattress was crooked and when she lifted it, the base of the bed was covered by a sheet and lifting the sheet, she saw that the base was already cracked and crooked. As I said, it caused this accident and we were all very sad about that.
Ellen called us in the next day to try to fix the bed, but it was unacceptable renting a place, have all those problems and one of us sleeping on the mattress on the floor. Ellen offered us a guest bed, but to be honest, a guest bed is really uncomfortable, so my friend preferred to sleep with the mattress on the floor.
Also, we needed to buy toilet paper, because it was not enough for 4 people (3 nights), less than one and a half toilet paper were given to us.
We also searched for dish sponge and it was inside the bucket with the toilet cleaning products, but we manage to wash our dishes before we leave the apartment.
I am really sorry to say that I wouldn't rent Ellen's place for the next time in Berlin, because it was very disappointing.
I also want to say that Ellen called us to try to fix the problems with the bed linen and the broken bed.