Martin was waiting for us when our taxi arrived. We had let him know when we were on our way from the Hbf. He brought us in and showed us around. There were a variety of brochures and maps available. Then he showed us where we were on the map and pointed out places of interest. That was extremely helpful. He also checked in on us the next day. The listing is exactly as it is in the pictures. Everything was clean and there were all the supplies that we needed in both the kitchen and the bathroom.