Me and my husband stayed in apartment 5 which is extremely small , and has a very small and uncomfortable bed (fits one and half person) that is perched on the top of a very small attic area . This is an apartment good for teen agers, but not two adults. A window on the little attic sleeping area (cannot stand up and there is no space for anything except the bed) gives on the main entrance inside, so it is noisy if people come in and out and switch the main gall light. I have immediately communicated with the property manager Mr Ferry, but no answer from him, and no one has contacted me to listen to my complaints and maybe find a solution (I have askednto be moved to a larger apartment in the same building). Still now at the end of the trip no one has even realized that I had communicated with a message. Since my complaint O have only received a totally generic unpersonal message asking us to give a good 5 star feedback. !!! Finally I find the check-in really unpractical, because to olaccess the building from the street, you always have to make a German call. Since we live abroad we don't have phones with German cards in it, making it really difficult for us to access the building. Especialy since we have arrived very late at night with no time to buy a German Sim card . Had to stop a guy walking in the street asking to please make a local call for us so that we could access the building and the input the other codes. !!! Very unpractical and unpersonal.