Martin was good and super easy to communicate with. There were many small things that made the experience for me and family hard to enjoy but we communicated well with Martin and he and his team were apologetic about it all and worked quickly to make sure we were ok. I Stayed for a week with family and kids. I will list cons below but some of them were resolved during our stay.
Cons: - the door hinge was broken so hard to get in and out. (Nice guy came later in week to check and was cautious of sleeping kids, nice guy)
-rubbish left on floor on first entering apartment, so not clean.
-clean towels had some stains on them already.
-kettle shorted the power. (Martin helped with this asap and replaced with new kettle asap)
-no high chair for kids to eat which was included in amenities and couldnt be resolved
-travel cot wasn't there but i messaged about it and was brought in asap, was also included in amenities
Location was easy as i was on a short gig nearby, indian street food was great spot to eat. park and play area across apartment perfect for kids. Thank you for all your help, the check in was fine. Many small things that made the experience of the apartment harder to enjoy but was nice to have your immediate assistance and communication so im thankful for that. Cheers Martin