From the very beginning of booking, Heinz was always communicating with me. He was not in town during our stay, but gave us clear instructions on how to check in at the office. The place is better than what we thought it would be. It was extremely clean. The location is unbeatable—you can literally walk anywhere. It was also a short drive to a “hipster” town where you can go to bars and grab some great vegan food. I would stay here again! The beds are a bit stiff, but it really is a great place overall.