We really enjoyed our staying at Heval's place and all the staff was always available for very quick answers, it was much appreciated. The pity was that we could not clean the floor: there was a broom but no dustpan or vacuum cleaner. Also the TV that was not working, and no technician was available due to the holidays. However, the apartment is exactly how the pictures show, with a lot of space for everybody (we were 5 people) and a big leaving room. Please, be aware that there are not wardrobes, but there is a washing machine. The location was perfect with a supermarket just around the corner, the metro station too, and we had a nice dinner at Trattoria Toscana. We did have a pleasant stay and we will come back for sure.