On arrival at the airport we struggled to get hold of the contact person to confirm we were arriving on time. We were left out in the cold on the pavement. Apparently the flat was not ready for us at 7.00pm (19.00) in the evening. With our luggage on the pavement we were told to go and have a drink somewhere as the flat was not ready for us. Not a good start.

But what spoilt the entire stay was that the internet didn’t work. No signal except in the tiny kitchen and then constantly dropping connection. Great reception outside the door of the flat downstairs where it seems the router was. Hardly useful!!!

One could forgive the bad beds, the black caked toilet, full dishwasher on arrival, lack of living/lounge area and the noisy neighbours having a party at night. But not the internet. Before we booked we discussed this with Thalia. Having read previous comments we were concerned. For us bad internet was a deal breaker as we needed to keep an eye on our business and staff. We were promised the internet worked well. No such luck. We had to buy expensive mobile data which we had not budgeted for.

No response when we complained. Told our message had not been received. I suppose was to be expected with the internet not working. However, Thalia had been very responsive during the booking of her flat! A huge disappointment all round.