I wouldnt say Regina wasnt welcoming and friendly because she was present with us, though not very interested in us. However, there was many rules, such as, showering sat down, because there wasn't a curtain, cleaning the bathroom and wiping the shower DRY after every use. I was also told off for using the wrong toilet and my shoes where moved every time I put them down, even when I made and effort to make them neat. Like I say is was ok but it didn't feel like a holiday destination more like I had to watch what I was doing