Room was very nice and location was perfect. Unfortunately, we arrived to find another guest had taken our room. After two hours, we were eventually given a room at another property, which we then had to leave the next morning and switch back to the room at this property. Taxi fare between properties was only partially refunded and communication was difficult. We requested a discount for the inconvenience and lost time (this was just a weekend trip and about half a day was lost switching rooms) but we didn’t receive anything.