Ralph was great, communicative and spoke great English. He responded to our need to operate the washing machine, but didn't know how to use the dryer (It's very confusing), and he came to spray for the cockroaches, or beetles that were in the kitchen and bathroom. The space is perfect for a lot of people, lots of beds (Needs better pillows) and rooms and is spacious. But the air quality is very poor as it's in the basement and needs a dehumidifier in each room. There was mold in the bathroom and the kitchen need a better cleaning. If Ralph painted the place and worked on the air quality (Don't go there if you have allergies or asthma), it would be a great place, in a great neighborhood, easy to access the train and lots of restaurants.