I was very upset to read Tanja's review as we were responsible and left the apartment in perfect condition. Firstly, my internet was not working for three days before we were due to arrive which was so annoying because I wanted to email Tanja to let her know what time we were arriving. I did not have her number to call her otherwise I would have and I did not receive any missed calls from her. I emailed as soon as I could. My friend decided to join us last minute which we did not think would be a problem. We of course told Tanja's husband straight away as he greeted us at the apartment. Tanja mentioned we did not seem willing to pay, I do not know why she thought this, we always thought we would pay and this was never a problem from our end. We would have paid when we arrived but Tanja’s husband said she would be in contact regarding payment. He kindly gave us one set of extra sheets and we made another single bed ourselves which was fine. However, the double bed was on a mezzanine floor, and after slipping on the stairs of another apartment in New York and hurting my back, rather than sleep with my friend I instead decided to make the other single bed on the ground floor. The cupboard was left unlocked by Tanja’s husband, so I didn’t think it would be a problem to get another set of sheets, as there were three beds and three of us. There were certainly never four people in the apartment! On the Sunday afternoon, Tanja rung me but I missed her call as I was sleeping. When I woke up I had two missed calls, one from Tanja and one from Air B&B. I text Tanja immediately and asked if she would like us to leave the additional money in the apartment but she said she would prefer to collect the money in person, so we waited in the apartment till she arrived and gave it to her in person instead. Tanja seemed happy with us at this point which is why the review came as such a shock, if she was unhappy with anything she could have discussed it with us then, perhaps we could have reassured her we were just asleep when she called! The next day we left the apartment spotless, I cannot see how it would have taken longer than normal to clean apart from one trip to the recycling bin. On the table we left three pizza boxes and bottles neatly together as these were recycling and no one had told us where these should go and we didn’t want to put them in with the normal rubbish. We enjoyed our stay and do not feel we did anything wrong so were very disappointed to read Tanja’s negative review. The apartment was left clean, we were quiet and we happily paid the additional money. Such a...