Great space and Louis got back to us asap and checked in on us regularly. They provided a phone with a European data/call plan loaded with Netflix if you needed it and instructions on how to use the washer and dryer combo which is great for those unfamiliar with Europe. Flat is in a great central location and there were no issues getting to Brandenburg Gate, Parliament, etc... Baby cot was provided and had an upgraded mattress which my son slept great in. Easy access to the apartment and was already heated when we entered which is a plus if you are visiting in the winter.