From making the first booking I had communication from Daniele and Patrizia straight away via email, text and WhatsApp message. Everything was made so easy by our hosts. Every time I contacted them I would receive a reply very quickly. The apartment was very spacious and clean. There were five people in our group and we had plenty of room and were comfortable. We were met at the apartment by Carmen. A lovely friendly lady who showed us around and also answered our questions about what shops/restaurants/bars were local to us. This was our first time booking through Airb&b. Daniele, Patrizia and Carmen made everything so simple from start to finish. Thank you to all of them for making our trip to Berlin a fantastic time. Highly recommend this apartment and these people to anyone!