Host, communication, and overall experience: (2/10)
We asked for an early check-in the host said no someone is cleaning the apartment. We went to apt by 3 pm (the check-in time) and the house was a mess, no one was cleaning. The cleaning lady came around 3:30 and left around 5 pm. I messaged the host to make sure we are in the right unit. She did not respond to any of the messages so I ended up calling Airbnb. Later that day she messaged me "If there are any further issues please call me as I am not at my computer all the time to see the messages." per Airbnb policy I am supposed to communicate with the host via Airbnb and not another platform.
House: (5/10)
The rooftop is amazing to have especially if you are traveling with family. But so many things such as the fan or closet door was broken. The house doesn't have AC and it's very hot inside over the summer.
The cooking equipment is not that clean. My partner had to spend 10 min to wash a pan so we can cook with it.
**Additional Tax Money **
Maria right after booking messaged us and asked us to leave 70 euro cash for the tax. I confirmed with Airbnb, DO NOT LEAVE ANY CASH since it is not mentioned in the listing.