There were certainly pros and cons to this Airbnb apartment. We stayed for two weeks. We liked the location; it was just a few steps to the river which has a lovely bike and walking path that runs along it. It was also in the neighborhood with plenty of restaurant choices if you're willing to walk 10 minutes, which we did every day and enjoyed. There were a couple of excellent coffee shops also within a 10 minute walk. The Charlottenburg castle and gardens are just five minutes away and were a beautiful, peaceful place to visit. As for other pros, the beds were comfortable, the kitchen had a good dishwasher, and the Wi-Fi worked well.
Now I feel compelled to share the cons so that future guests have correctly set expectations. The shower in the bathroom clogged multiple times during our stay and flooded the bathroom due to the design where there is no separation between the shower and the rest of the bathroom. We had to ask the host to fix the problem and the first time it took two days for them to send someone to help. So we did not have a working shower during that time. Also we had several soaked towels that we had used to stop the flooding and we asked the host if they would take them and clean them and return them for us but they said they would not do so and insisted that we needed to clean and hang them to dry ourselves. When they did finally come to help the solution was to hand us a bottle of Drano so that we could unclog the shower drain ourselves. We did this and it was fine for a few more days. But then it clogged again and we had to ask for help and the next day the host finally sent a real plumber to come and fix the problem.
The other major problem with this Airbnb is that it is extremely dark. The main room has large windows that go directly to the street but the street has huge trees that completely block out all the light all day long. And there is no other source of light in the apartment. One of the bedrooms has no windows, only a glass door leading to the main room, and a glass window that opens into the other bedroom (which is another strange feature that was inconvenient when one bedroom had a light on it meant the other bedroom had no choice but to have light on because it came through the window). The other bedroom does have a large window but due to the apartment being on the street level it was necessary to keep the curtains closed for privacy.
For us, being in such a dark place was difficult. You would think they would put a lot of nice lighting in the apartment, but no. Thankfully we were able to spend much of our time outside near the river and in the parks.
Even with the issues we experienced, if the hosts had been more respsonsive and more helpful, it would have made a big difference. But their lack of professionalism really made it worse. As another example, when we first arrived we asked for a second key, explaining that we would be there for two weeks and would of course both need to be able to come and go independently. The management made it seem like this was a difficult request and couldn't promise us that we would get a second key. Fortunately, they did deliver one.
Granted, it was very hard to find a comparable apartment at this price point. I hope the host and the management company can take this feedback and make some improvements to their process and communication style. Because the apartment itself is nice. Maybe some more lighting, and some brighter, warmer decor would make it feel better.