Bianca was always very pleasant to deal with, as were her parents, who were the ones who gave me the keys and showed me around the apartment. The apartment is, as advertised, a typical Berliner Altbauwohnung, with high ceilings and giants windows, only it's been modified, so that the kitchen is much larger than what you'd normally find. It's a lovely space in a lovely neighborhood--quiet, friendly, pretty, and easy to tour the city from. All in all, we had a great experience.