Silke was very kind! She was there to meet us at the appointed time and had lots of goodies for us in the fridge. The apartment is both large and cozy. We really enjoyed our week there as it was close to a number of things in the west and and very close to the S-bahn and the U-bahn at Zoo Station. We would definitely recommend this location for an extended stay in Berlin. There are too many restaurants to count within walking distance.