Barbara has a very nice property, location and runs the property very hands on. She is prompt in all responses and has very easy communication. The apartment is absolutely beautiful with great taste. Her hand drawn tiles are really cool! She took great care in having everything and more that you need for a great and comfortable stay. I originally had asked for an early check in and she politely was trying to give me 1 hour early which was helpful. My bags ended up getting lost and I gave her my new arrival time info and arrived shortly after 3, an hour after allowed check in time. She took 45 minutes to go over the apartment with me, basically what all not to do. I found it very overwhelming and intimidating. The reality of having an Airbnb is that you will get both good and bad guests, some will take care of it more than others. The best you can do is put everything in a rule and instructions book and have a set fee for any damages. The rules spanned from taking shoes off before even entering (because the entire apartment floor is painted white), keeping the bathroom and bedroom door closed always, not opening the kitchen window, always opening the oven hood, how to close the curtains and drape them around the chair so they don’t get warm, how to use the shower curtain on both sides of the tub, how to open the wardrobe the bed is stored in because she claims most guests do it wrong, how to pull the bed down and up, how to situate the pillows, to not run the dishwasher when you leave, to leave the heater on a certain number, to line the oven...the rules go on, but I think you get my point. There are notes written on many doors, windows ect left through the apartment also telling you what to do and not to do as a constant reminder. It was all very self explanatory, but it came off in a condescending way that made me feel incapable in the way she explained. I know she meant nothing bad and is probably completely unaware how it comes across to the new guest. When booking the property, these rules aren’t listed until after. Had I known all of this, I likely wouldn’t have booked it. I am an easy going and respectful guest and look for somewhere chilled to feel at home! I quite honestly didn’t want to touch most things here as I was afraid to do something wrong. In the end, she really is very polite. Her apartment is beautiful and worth staying. But you must know this about the property before you book that it is extremely strict.