It was easy to check in and out. The room was very nice and I like the extra touch of some treats and nice shampoo and such.
However on the last night there was very loud music coming from one of the other rooms. We contacted the staff around 11 pm but at 2 am it was still going strong. We were continually in contact and assured that their security was on their way but nothing happened. Luckily this was on our last night and it didn’t ruin our trip. But when the hotel doesn’t have a reception or staff on site it feels unsafe when it takes more than an hour for security to come if they ever even did come.