Simon's communication was excellent. There was no question that he didn't respond to, or help he did not give. He offered excellent recommendations for food and drink, and even suggested gyms that offer day passes! The apartment was clean, well styled, large and light. The internet is really fast so there was no issue with working from the apartment. The tech in the flat is excellent, with a good TV, bluetooth speaker and excellent wifi. Check in was a dream and the tablet with instructions was great. Highly recommend and will definitely be coming back!