We stayed for three nights in July. The apartment is somewhere between a hotel stay and an Airbnb - we had everything we needed and communication was great. There were a few noises in the night at the back of the flat (it's a ground floor flat which looks like it might indeed have been a shop, now renovated beautifully with good quality furnishings). Hanna was quick to respond and the next day double checked all the security for us, and the next night we slept perfectly! The beds are exactly as good as the reviews say - it was very hard to get out of bed in the morning. We loved our stay, thank you so much.