We stayed for four nights in this place and had a very nice stay. We arrived late in the evening the first night and couldn't reach Arne, so we couldn't get in the appartement and had to book a hotel. Turned out Arne forgot to tell us we could pick up the key at a store. We spoke to him after midnight and he was very sorry and helped us right away to get the key the following morning. We got back the money for the first night and Arne was really gentle and nice. So in the end: I would definitely recommend this place. Love the location and the bed is also really nice :)