"As soon as we got into the room we got a strong smell of cigarette smoke. As if the previous guests were smoking inside the room all day long. It was really unpleasant so we had to open the windows, even though the temperature outside was close to zero degrees. And the room was not even too warm to begin with, since only one of the two radiators was on. After leaving the window open for about an hour and nearly freezing we decided we needed to tell the host about the smell. We told him that since it was too cold outside to keep the windows open we needed him to suggest another solution. To our surprise he showed up 20 minutes later holding three plates with a slice of lemon on each one! He told us "put these in the corners and it will help with the smell". After raising our concerns that we won't be able to sleep at night in case the smell does not go away and asked for another room, he replied that they were fully booked and merely offered us any different solution to that huge problem. He also said he would bring us a scented candle which he never did - nor checked up on us again - and we eventually ended up buying on our own. The smell never went away the whole 4 days we were there and only lighting the scented candles helped a little bit so that we could get a proper sleep. In addition the extra pillows were very dirty, with white stains of God-knows-what, and weren't cleaned even after the cleaning lady came by. All and all we felt unwelcomed and left alone, which by "hotel" standards in unacceptable. The 2nd star is only for the location and the look of the room which were as described in the pictures.