We didn't meet with the hosts at all during the stay, but recieved concise instructions on how to enter the aprtment which was fine, and was good for us as we arrived late. The flat was clean and well presented, the bed up was easy enough to put down but unfortunately our instructions email wouldn't work on the mobile so we couldn't put it up, but that was easier for us anyway. The kitchin was minmally equipt but did have everything we needed. Wifi was really handy. Overall we really enjoyed staying there...