my 11-year old son and I had an excellent stay! we did a short 3 day trip to Berlin and Verda was super helpful. We arrived early and left late, and she was flexible about it. she greeted us and was wonderfully friendly and helpful and gave us lots of good tips. the flat was great - just like the pictures! location is fantastic, really brilliant. we ended up biking around a lot during our stay. location is perfect for that. massive thumbs up from us, highly recommended!