The apartment was very dirty. Dirty dishes in cabinets, trash/spilt food inside drawers, crumbs on counters, microwave splattered with crusted on food, sticky kitchen floors, cabinets and backsplash splattered with food/drink, baked on food in oven, doors and light switches grimy, shower curtain moldy, hair/spilled product inside bathroom drawers, half-eaten food left in freezer, dust you could write your name in (no exaggeration) throughout the apartment. During normal times this would have been unacceptable but given we are still in the midst of a pandemic, the lack of cleanliness seems irresponsible.
Maintenance: The shower and fixtures are poorly maintained. The bed pillows smelled bad and the sheets were stained. Extra sheets were rolled into balls and shoved in cabinets. Several lightbulbs were burned out, one of the bedroom shades didn’t open/close properly and there was broken glass on the outside patio.
Location: The neighborhood is quaint and there are restaurants and supermarkets nearby. It is a 1 hour and 15 minute walk from the apartment to the city center (Mitte) and most everything else you’d want to see in Berlin as a tourist (besides Kurfurstendamm) For those of you who work from home, the apartment is noisy during the weekdays as there is a school right behind the apartment and the kids are quite loud.
Amenities: The basics were all there as well as a clothes washer and drying rack, which we appreciated. Wifi worked well. The hot water and water pressure were good. The fridge does not cool well and the apartment got quite warm during our stay, even with the windows open (there is no a/c)
Host: This host was the most unpleasant host we’ve experienced in over 450 nights we’ve spent in vacation rentals. He had barely said hello when he accused us of not having told him about bringing our dog (even though we asked and received permission to bring her with us before booking). Then, when we sent him photos of the condition of the apartment through the Airbnb app ( thinking he would want to know) he told us to “STOP SENDING PHOTOS” and insisted in coming to the apartment even though I expressed we were tired from our trip and would prefer he just look at photos. Assuming he wanted to see what we were talking about in person so he could take care of it (or have his cleaning person come do a proper job), we made ourselves available, but when he got to the apartment he didn’t even look at the apartment. Instead, he insisted we sit at the table and that I “NOT INTERRUPT” while he defended himself and the apartment condition (“I personally checked it out before you came and it was good” and “it’s not a hotel” and “I’ve been told I could get a lot more for this apartment so you are getting a good deal” ).
The host ultimately did agree to return our cleaning fee but did not offer to have the apartment cleaned so we were left with a filthy space.
Overall, we were very disappointed in the condition of this property and how we were treated by the host. We feel compelled to leave this review in the hopes that the owner cleans up his act (literally and figuratively) so that others don't have the same experience that we had.