We stayed for three weeks in Carols apartment, and overall we were very very happy with our experience! A friend of hers welcomed us on arrival and she didnt know that much about the place but gave us some good tips on what to do in Berlin, and Carol was always available on phone when we had any questions. At one point the wifi didnt work and then Carol simply came by and fixed it. An exaplary host, with a very relaxed attitude that made us feel like we were at home and she was the visitor. We used the place as a studio to paint and also this was warmly welcomed. The place was neat and clean but with a relaxed shabby look that made us feel comfortable enough to do our work. This was in February/March, and for us, who sat by the shop window for hours working in the daylight, it was a little cold in the front room. In the bedroom it was nice and warm though. The place is generally just as it looks in the picture and is described in the text. Minus the many bags and boxes that were tucked away in corners and on the fire place. The area is just as nice as Carol describes it, better even! We fell in love with the heady mix of cultures, people, shops and bars. Neukölln has eveything you might need and more and the people are super friendly. Thanx for having us!