The flat is a beautifully decorated one in the heart of the city. The flat is nice & quite but with access to some very useful local amenities. Transport access to the flat is nice & easy. The one issue we had was a complete one off which was just a matter of bad luck but they helped to sort it out nice & promptly. What's more they were nice enough to make sure the problem has been solved. I would certainly like to use their flat again & would recommend it heartily!