The apartment is a fair deal, clean and a good choice for short stays. Though, it has some lack of personality, which doesn't make it quite the place I would be happy coming back to. There's room for simple but effective improvements in order to make it look more like a friendly place - as it is now, it simply has no soul.
I've communicated well with Alan and Kasia over the phone, despite the fact another person gave us the keys. Through the chat there were some delays in their reply and two of my messages didn't got any answer. Still, Kasia assured me she has encountered some issues with her airbnb app chat.