Ivy was very friendly and the communication was very good. The room was as expected - big, nice and inviting :) It is located quite well, close to different public transport connections. The only "down side" was the neighbourhood, which I found a bit sketchy. There were several drug dealers hanging around at night, the street is without street lights and there were drunk people on the streets in the morning.. I travelled alone, so this made me a bit skittish. But the neighboorhood had lots of good cafees, restaurants as well.. So, I would stay there again, if I was travelling with someone :)