Francesca's apartment is amazing! It's decorated with taste and reflects the owner's personality, it's clean and very conveniently located (there is a metro stop within a 3-minute walk). The Prenzlauer Berg neighborhood is super cool: there are nice vintage shops, lively cafes and restaurants very close to the house. Francesca wasn't present during the check-in and check-out but she was extremely helpful and communicating with her was easy and smooth at all time. I would strongly recommend Francesca's house to anyone visiting Berlin!