We intended on arriving around 8 pm but due to an accident on the highway, we were in a traffic jam for ~5hrs and couldn't arrive until 2 am. They were accommodating to our arrival even with the unexpected situation, as they were able to leave a key for us at a hotel nearby. A parking spot was also given to us which was great, but when we asked about the cost associated, a vague answer was given whether there was a cost or not. After the stay, a parking fee was expected even though there was never a cost inferred to us. The concierge Maike was nice, but it was a bit difficult to talk between both Rom and Maike. The apartment was very spacious and nice, but the construction was loud in the morning, and the communication could have been clearer regarding the parking situation.