Heike was fabulous and so was her flat. She made every effort to show me around the place and give me instructions so that I could use all the appliances. Importantly, she also gave me the contact information for a friend of hers in the neighbourhood if anything unpredictable happened (nothing did), because she headed out of town the day after I arrived. That really helped me to relax and throw myself into the project that brought me to Berlin. Heike also shared recommendations for events and restaurants nearby that made the visit outstanding. I echo what others have said about the flat: Gorgeous and a true match to the photos.