AVOID this Airbnb!! Extremely unsafe and dangerous!
I’m a 30 year old female travelling with my friend for a weekend in Berlin and we booked this place with “Serda”. When we arrived on the first night at midnight from the airport, Serda told us to keep our shoes in the hallway and gave us a list of house rules which included keeping the noise down after 10pm (pretty standard air bnb rules). The first red flag was the fact that there was NO LOCK on our room door. We weren’t completely comfortable with this but we didn’t have any bad feeling about Serda, he seemed pretty responsible at this point- so we were willing to put up with this.
We arrived back at the air bnb the next evening at 11pm after a very long day of sightseeing....to a RAVE in the flat and serda was not even home. An hour later serda arrived back to the flat. I heard someone in the hallway so popped my head out my room and asked them to turn the music down. The music was turned down slightly but the party was still far too loud for us to get any sleep. I then, feeling very intimidated, asked one of the people at the party if I could speak with serda - but no one seemed to know who serda was. I finally said “the owner of the flat” and a man went “oh Gerry?” I didn’t really think much of this at the time until the next morning I saw an identification badge with our hosts face on it but the name was not serda... it was “Gerard nielto”. It became very obvious that serda was not actually at the flat at all- he had clearly got his friend “Gerard” to impersonate him (or some other type of scam).
When we woke up the next morning after speaking with air bnb during the night- there was smashed glass outside our room door and a large black sex toy in the hall (all of which I took pictures of). There was no question of us leaving the apartment as we did not feel safe being there any longer (especially after realising that the man who was hosting us was not approved by air bnb).
Serda had the audacity to call me from Spain- confirming that the person hosting us was not serda in the first place. He told me that he wanted me to call air bnb and tell them that I had lied and none of this had happened- and that he would give me a bad review if I didn’t do it. Of course I didn’t do this and I got a full refund from air bnb including all the cleaning fees - so whatever he says, and whatever deceitful way he tries to spin this- I think it’s fairly obvious that I would not have received a full refund for the trip (excluding the first night) if I wasn’t telling the absolute truth about our appalling stay. Not to mention I also had recorded the party noise from our room and I took photos of the flat including the glass, sex toy and identification card. I sent all these documents to air bnb.
This was a very unsafe and dangerous situation we were put in by very deceitful people and I would strongly advise you to avoid this air bnb at all costs!!