Jens was very accommodating and despite the fact that I came with very short notice the place was nice and clean. The apartment is as in the photos and I really liked to see that it was a space where people live. When I was there the internet was so poor that it hardly worked. Jens did the best he could to assist, but for me it complicated things when I couldn't work properly from home for 1.5 weeks. Hopefully this is just a temporary issue!