My experience was not good:
- the appartment is not "Deluxe" at all
- really bad start by not having cleaned properly + stuffy air in appartment
- anti covid measures not followed
- appliances broken & missing & dirty
- appartment has cheapish / run down appeal
- complaint handling inappropriate (cleaning fee deduction insufficient - i would have expected a deduction of 175 chf)
- for the repair works ppl entered the apparent behind our backs (proper conduct: contact us to agree on a time we let them in)