Franz was helpful and relaxed. She let us do our thing and that was very relaxed. She has a great dog, he is so cute. The room was very clean and was equipped with everything we needed (closet, tv, closet etc.) and the bed was VERY comfortable. The apartment was clean and spacious and we were allowed to use the coffee machine which produced very nice, strong coffee. The apartment is very well located, nearby public transport, supermarket, eateries etc. We would definitely recommend this place! Thank you :).