Robert either scammed us, is terrible at math, or both. Regardless he was inconsistent with responses, dishonest, and a poor communicator to us and his key holder.
DO NOT do a deal with him. He ended up pocketing the service fee instead of saving us anything and ignoring correct conversions. I have receipts. He even tried to guilt me for showing him the correct math. I hoped/trusted we would come to an understanding in person when he said he would be around. He then became unresponsive, so we paid what he originally demanded (more than the ABNB quote) just to feel like our things were safe while we were out.
Also, during check in there was a big misunderstanding between him and his key holder (who was 2 blocks away). We were turned away 3 times in the rain with our luggage. I had to get Robert on my phone and then hand it to the stranger for them to work it out.
Ultimately, he said he’d refund me 25 euro “for the stress” and never did. He fleeced $55 from Abnb and about $30 off us.