I spent one night in the apartment and feel like the pictures and descriptions don't match what kind of state the apartment is in. When I read 'cosy apartment' or 'beautiful apartment' I expect something. A place where I want to spend time and not just sleep. The apartment is in the basement but it did not say and honestly that was not nice. The pictures show a clean and light apartment with big new towels placed nicely on beds but in reality the apartment is not very clean, and the towels were very small, very used (washed but old and used many many times) and did not seem fresh and clean. Some of them had a mouldy smell.There are a lot of stains and small injustments everywhere. In the showers there are stains showing signs of beginning mould and none of us actually felt like taking a shower there even if we needed one after a day in hot Berlin. The apartment is also incredibly dark since it is in the basement. When we came some towels and sheets had a mouldy smell. Even the kitchen and one of the bedrooms had a mouldy smell. As if no fresh air can come into the apartment and freshen it up. A sofa on the pictures wasn't there, and in the first bedroom a strange sound kept going on and off during night. Some kind of machine/ventilation system that kept me wake. I feel like when there are SO many things you are told are strictly not allowed and mentioned again and again (which is totally fine) then you also expect the place to be more than just an old and not very neat basement with no daylight. In the so-called living room the big window is even blocked.
Honestly I would have preferred to have stayed some place else and perhaps even in a hotel. We paid more than 2000 DKK for just one night including all different kinds of fees and especially the cleaning fee of 750 DKK is just a lot when the apartment doesn't feel clean. Too many surfaces that are not really clean, too many small cracks everywhere, too many stains on walls and attics. This place should be renovated, painted, have a better ventilation system, have new sheets and towels before it will match the descriptions if you ask me.
You check in at 16 and have to leave already at 10 which means that one day and night there is just 18 hours. And again if the apartment had been great it would have been worth but it wasn't.
I like Airbnb but I miss when 'cosy' meant 'homey' because in apartments that are only for renting out a kind of atmosphere is just missing. I read that other people liked the place and it is also just a matter of style sometimes but a week ago I was staying in another Airbnb-apartment in Berlin which was fine and I would recommend it if someone needed a place but this place I wouldn't. I wrote them right when we arrived that some sheets and towels had a mouldy smell and also said that we would just use the ones that didn't smell. They wrote back fast and asked if there was something they should do.