I had a very nice stay at PalazoNour im Prenzlauer Berg. I did get a little worried when I tried to contact Saliha the day before/day of my arrival, however, when I arrived, Samia was there to greet me. She acquainted me with her home and helped me get settled. I never really saw either of them through the rest of my stay but that wasn't a problem. The room is very much as shown, the bed was comfortable, the wifi was fast and the bathroom was just fine. The location is the biggest draw of the is room, either two tram stops or a 10 minute walk to Alexander Platz, a major transportation hub and an area with many eating options. I would definitely stay again.