We had a strange experience in Ben’s place.
We arrived on 02/09, after we entered this apartment with a key (red key) found in locker, there was another key (green key) on table, which was bent and can’t be used.
We took photo and emailed host about it.
When we went out on 03/09 during the day, we left green key on table and switched door twice to lock it. But when we came back at night, we only switched once to open the door, and green key on table was missing. Also at that night, when we were having dinner, there was a guy staring at us through glass door for several mins before he finally moved. That was extremely scary!
We contacted host about if their team member (this apartment is run by agent apparently) went inside without asking for us permission during our stay. But we didn’t get any response since we checked out. And it has been more than 2 days.
Apart from above, location is not good, half an hour by public transport from central Berlin.
It made you feel unsafe with glass front door which can not even be closed properly.
By the way, It’s in a area surrender by three cemeteries. Check your google map before you book.
Will never book this apartment again.
NOT RECOMMEND.