Nice apartment, spacious rooms, clean, comfortable beds. Good location, easy to get a tram to the metro or central. The tram was noisy as it's very close , but I guess you always get noise in a city. Communication was fine at first, but then when I requested help during our stay (there was no sheet for the sofa bed & all the lights in the kitchen didn't work) - we didn't get any response which was very frustrating. I have since seen perhaps I could have called through the app - but I had asked a few times prior to arrival for a contact number in case we had problems but had had no response. Other than those issues we had a good stay.