Anna’s flat is in a good location, on a relatively calm street with only a 7 minute walk to the underground station. The space was clean and the kitchenette was perfect! However, we stayed in June and were expecting air conditioning, as advertised in the listing, but found that two small electric fans were provided instead, one of which’s tiny stand was broken, and therefore, rendered useless.
Also, there was an incident the day we checked in where we were stuck in the pouring rain, trying to use the door code to gain access back into the flat and it wasn’t working. Anna sent someone to help us but insisted this happened because of our wrongdoing in not following the instructions, which is false as we already knew how to get inside because we’d done it earlier. This never happened again after this time. It irked me though that she never apologized for what was clearly the fault of the technology they use to secure the door. It felt humiliating to be soaking wet, trying desperately to enter our flat and being told over and over again on the phone and in writing (thru AirBNB messaging) that we were the ones to blame for this misfortune. It looks like this was an isolated incident because no one else has mentioned this in their reviews, but I would be wary of booking here again and would most likely choose another place to stay.