The owner changed the room I booked to another room without my consent. No communication, no reminder. When I checked in, I was told directly that I was changed. The room was much worse than I booked one. The hygiene of the room is worrying. The surface of furniture is dusty. During the virus, the room was not disinfected.
During my stay, they didn't provide me clean sheets, covers, pillows and towels. Mattress had obvious old and dirty traces. During one month of living, only three rolls of toilet paper were provided, and there were no garbage bags. Because of the fireplace, the smell of the room is very pungent and the living room couldn't stay long because of the strong smell distributed from the fireplace.