Alexandra greeted me at the door and gave me a quick tour of the apartment and made me feel right at home. She was easy to reach if I needed anything but also allowed me my privacy as well. The space is quiet, clean, very comfortable, and easy to use as a base. The Wifi is super-fast and easy to access. The washing machine was great. I loved the views from the windows and the airiness of the apartment and would happily stay there again. Prenzlauerberg is fantastic for walking, with lots of great restaurants and cafes nearby. Highly recommended.