Hae-Ok was easy to contact in advance of our visit and very welcoming. She wasn't available for our visit but her friend met us instead (as arranged in advance) and stayed in contact through our visit.

We took the Airport Jet Bus (just 2.70 euros) from Tegel Airport to Alexander Platz and the apartment is very close by, just 5 minutes walk, and easy to find.

The apartment is just as described and was clean and well equipped. It is comfortable and good value rather than luxurious - like my own home! It is very light due to having windows on two aspects and glass doors to let the light flow through the apartment. The beds are firm and very comfortable with good quality linen and towels. Good Wi-Fi service. It is on the 8th floor with a 2 elevators serving it. We travelled as 2 couples and there was plenty of space for us.

We loved the location of the apartment. Lots of restaurants within a few minutes walk and a supermarket. The hop on/hop off buses stop at Alexander Platz and we got a 3-day pass and used it for transport around the city.

We really enjoyed our visit to Berlin and would happily stay at this apartment again. We felt we were part of the city for a few days rather than just visiting.