This property is managed by a company, and thus doesn’t have any personal touches. The room was as shown in the pictures, and the location is good, being 8min walk from KaDeWe. The coffee machine in the common area is a good touch, but there weren’t ever any mugs available for the same. The communication and check-in/check-out process wasn’t well managed. There was no manager at the property to provide help with anything. We sensed that someone went through our bags when they came to change the towels - though nothing was missing.