Not exactly as expected. The photos look good and the description is a "serviced apartment", which is akin to a hotel room which is cleaned regularly. Upon arrival, everything looked ok, but as we spent more time in the apartment, the level of cleanliness became more apparent. Dust, dirt and debris was under all the furniture and in the corner of the rooms. A suitcase put in the corner was immediately covered in dust and dirt. The WiFi is quite clunky and awkward to use, especially on the TV. There is no one to talk to; you have to write to a WhatsApp number which you get an automated response. This number does not seem to work after 6pm on Friday. The positive point is the location; ideal for shops and restaurants, plus a number of Berlin tourist areas are within a short walk or drive. Not the worst I've experienced but not the best.