Flora made sure I understood exactly what to expect with her guest apartment. She was very friendly. We even found flowers, fruit and cookies on the kitchen table to welcome us! The apartment is small, but has everything we needed - washer/dryer, ironing board and iron, well-equipped kitchen, comfortable bed, free internet access, place to park our rental car, and close to public transportation. My only quibble is that we are tall people, and because the apartment is on the upper floor, and each room had part of the ceiling slanted, it made the usable space less than the floor space. It takes about half and hour to walk to the S-bahn and take the train to the city center.