The appartment is big, clean and great with everything needed. There are shops, restaurants and supermarkets not too far. The location is far from the "center" but the neighborhood is calm, which is enjoyable, and not too far from some S an U banh lines. It's a great place, if you don't mind a little bit of journey by public transports if you aim to sightsee.
As for the communication, Robert is quite fast to answer and made everything smooth although we didn't meet. Great host, no complains.