I was there for a 2 days business trip.
It's definitely an hotel, not a airbnb flat. The hotel is clean and quite. It's easy to get in and the communication is easy (even if I had several form to fill in before getting in and obviously one got lost).
I also had an unexpected problem (that had nothing to see with the host) : the app translated the conversation in french, and also translated the room number, making it difficult to find.
If like me, you are in a business trip and just need to sleep (and have a breakfast), that's a perfect place. If you want more (like cooking), you might be disapointed.