It was so cold and the heating system was not efficient that we got sick. The place is high ceilinged and looking at the garden so heating should have been considered. There wasnt even extra blankets and the duvet we already had was very small. Simon was kind, he let us early check in but very slow to answer our questions in general. The bed was two seperate beds for one person so when they pushed it together, the woods in the middle hurts your legs and body. And the pillows were not good. There were spider webs all over the place, we were ok about it but still, even on the bedhead. And the garden is for apartment to use, so when people come and go to the garden at night, the garden lights are on, it’s irritating and concerning. Also there is not enough curtains and ones that existed were not good so you cant totally escape the garden lights or have privacy.