A great apartment, roomy , light and soacious and it's location near Alexander Platz suited us well. However, we felt that a more personal and helpful greeting would have been appropriate after a long journey in pouring rain and also having to climb 4 floors to find that we had to go down 4 floors again and clime another 4 floors in a different building carrying heavy bags. Not the welcome or assistance we would have expected. Hence the start of our experience was tarnished. A more personal and helpful greeting would have made a big difference.