Location was amazing (bars, restaurant, coffee shops, parks) and the flat was very clean. I never met representative of the company that runs this flat (which I believe Anja works for according to the repairmen sent to me) but she was responsive via AirBnB messages after a day or two. The kitchen didn't really have any cooking utensils (I had to buy my own) and two of the 4 burners on the stove don't work so don't expect to get much cooking done. The internet didn't work for 2 months of my 3 month stay but after several tries the repairman finally got it going (he added a large mounted antenna on the wall so I could get the signal from the flat below me) and it worked great for the last month of my stay. This is not someone's personal home/flat, its obviously an AirBnB rental, the positive being that it is very clean and not a lot of clutter. The negatives are that its very expensive for the size and lack of amenities but any problems I had (restroom sink had a large leak, internet didn't work, etc.) eventually got resolved after a few days to a few weeks. When I had to leave early, Anja had no problem changing my reservation dates so that I wouldn't get fined, which I appreciated. If your desperate and dont mind spending a lot of money because you didn't plan ahead of time (which was my case) this place will work for you because its clean and in a great location!