Shocking and stressful experience.
Do not book this place unless you have a reliable European cell/mobile phone that can make phone calls. The front door entry is not by keypad as stated on the listing, but by dialling a phone number and entering a PIN.
Do not expect timely or accurate responses from the host. Or any compassion.
My cell phone stopped working on the second day and I was unable to call the phone number to enter the front door. The host took over 90mins to reply to airbnb message. Host's support team member advised this is the only method of entry into the building. Without a working phone, I booked alternate accommodation so I had somewhere to sleep. Eventually they replied with a backup key option - which needed two people to operate, and I was travelling alone.
Host had zero empathy for the stressful situation caused by their mis-information.
By far the worst airbnb experience.
As for the apartment itself:
- It's like a private room in a hostel. The internal door from the shared hallway is large, has glass windows and does a very poor job at blocking noise from other guests arriving late at night.
-Bathroom vanity light not working
-Kitchen light not working
-Main light hanging from ceiling: anchor exposed and looks unsafe
-The bed and towels full of long hair (not mine, I have a shaved head)
-Towels are very old and have holes
-Coffee machine doesn't work
-Light and noise from hallway excessive through internal glass door and windows.
-No dark curtains on external windows
-Pillows are huge!
-Shower grout mouldy
The general condition did not match expectations based on the professional photos.