Upon arrival our host was rude and uncommunicative. The apartment was advertised as having a double bed and a sofa bed, but in reality the sofa bed was smaller than a single bed which meant I had to sleep sideways on it and my feet still stuck out the end. When I asked about this they said it was in the initial email, which it wasn't. When I asked about the wifi the concierge said it was in the initial email, which it wasn't. So when I asked for a second time, he handed me a piece of paper with the code on..he could have done that in the first place. On the 3rd day I asked to move again as I hadn't slept in 2 nights and a very nice different concierge moved us immediately to a room that had a double bed, sofa and a separate single bed plus the paper with the wifi code on...that could have been done on day 1! I asked to be reimbursed for the first 2 nights and was told no...even though I had to sleep sideways..and I'm only 5'6". I would not stay there again or recommend it.