Michael was great! We were able to meet him at the house and he showed us all around the apartment and explained everything very well. He had a detailed map and lots of brochures and suggestions on things to do in the area, which was great! The apartment was very conveniently located near the tram stop. It was very spacious and was absolutely perfect for our group of 6! This is one of the nicest airbnbs we have ever stayed in, and would recommend it to anyone visiting Berlin!