Janis made sure that we found her place really easily, we didn't see her during our stay but her housemates were very friendly. Janis was attentive to sort out anything we needed. The room was really warm, quiet and clean and the bed was very comfortable. It was better than we expected and a really great deal for the price. The location was brilliant and we found loads of great cafes and bars really close by. We loved Kreuzberg.