Marcus was great to deal with and was very responsive. The apartment was perfect for our family of 6 and had a fabulous cafe downstairs. The subway stop is right outside and there is a supermarket 5 minutes away. Marcus had lots of extra towels and other amenities like soap, toilet paper, dishwasher and laundry detergent readily available and the place was very clean. The bedrooms in the apartment were a little hot during the day but Marcus had a portable air conditioner in the main family area. (I believe it was unusually hot) He was also flexible with an early check-in which was very much appreciated. I would highly recommend.