so i'll start off my review with a bit about why my experience was bad and just my experience staying here overall. i'm from canada and this was my first time in berlin, and germany in general. before i got to my airbnb claudia asked me what time i would arrive and i told her my plane landed around 8pm and that i would show up any time after that. that day my flight was delayed, my card got frauded so when i got to berlin i needed to figure that out so i could take out money to even get to the airbnb. finally, not knowing any german or knowing the area at all i figured out how to get to the airbnb. i arrived at around 10pm. claudia was extremely rude when i arrived. i had a stressful night and all she did when i got in was tell me i was lucky that she let me in because i was late and was questioning me about why i didn't phone her to let her know i was late. i'm from canada and i can't make phone calls while i'm in europe, i don't have a phone plan for while i'm in europe. she showed me around the apartment, and when she got back to her room she messaged me to let me know i had to pay a FEE for being late, and a fee for 'not communicating'. yes it was all in the fine print when you read the info and rules about this airbnb, but i think it's totally taking advantage of the fact that over half the people that will stay there are not from there and will get lost, and not have any way to communicate. so why not take advantage of the forgein people and make some money off them any way they can! slap a fee on them for being late, and for not communicating. perfect. she didn't seem to care about my reasons so i did have to pay the fee. also, with this airbnb what i wasn't aware of is that it is an apartment that is shared with strangers. so you get woken up when people come home late, or in the morning when they get up early. and trying to find a spot to use the shower can sometimes be hard. they provided a small towel for me for showering which also smelled really bad like cat pee. so that sucked. besides all that stuff, the place was in a great location and was very clean. that's all i have to say.