Like all the previous reviews are saying: The room has everything you need for a short stay. It was very clean and perfectly organized. At first I coudnt find the right entrance but Frank helped me very friendly via phone. The lounge is a very nice idea and the Kiez around the apparment is very 'cosy' with lots of bars and cafes. I didnt meet Frank personaly - if you are looking for meeting locals in your stay this isnt the best place for that. But I was looking for a clean, fairly priced room in Charlottenburg and got exactly that.