I did not interact much with Reuben and Jekaterina as it was a self check in.
They, however replied within minutes when I texted them. I stayed at their place for 2 months.
The kitchen is fully equipped: full-sized fridge with a small freezer compartment, oven, kettle, utensils. There is no extractor fan in the kitchen but opening the window when I cooked was good enough and my clothes never smelt like food. The inside retractable washing line for the laundry was a nice touch.
The bed was large and comfy
The flat is close to 2 train stations. There is a Lidl 5-minutes away and a vegan café 40 metres from the flat. There are 2 gyms, plenty of shops.
Overall my stay was very pleasant.