As other reviews have stated, we were disappointed when we were checked in and the room we were in didn't have the small balcony or a door to open like the ones in the pictures. We felt that it was a bit misleading. After the first night of no AC on the top floor with no door to open we finally figured out how to open the windows. It provided some relief but a fan in room would have been nice. The room was nice and very spacious. The little extra touches in the room were especially nice. There was a nice coffee maker and coffee provided. There was a complimentary bottle of water in the refrigerator. We would book here again if we were to visit the city again.