Great stay at what is mostly, an automated accommodation. Attentive staff look after you remotely, mostly through WhatsApp. I had misplaced my check-in details, but a staff member resolved it within minutes (the time it took to walk from the cab to the hotel doors). Room was spotlessly clean and the communal areas of the hotel were cleaned often by staff.
For those new to Berlin, the hotel also send information on what to do and great places to eat whilst you're there. The hotel is in a great location for those that like the bars and clubs in Schöneberg (Covid permitting).