This is a beautiful apartment in a great location. It looks exactly like the photos. However, we had some issues that I think are important to highlight.
We had difficulty getting past the unnecessarily complicated door, which has a combination lock, the code for which had been changed but the instructions had not. We were only able to get in because we called. Otherwise, we would have been stuck for who knows how long!
When we finally got into the apartment, it wasn't very clean - there was a lot of dust and some damage on the walls. There also weren't any basics provided e.g. cooking oil, coffee, tea, sugar, etc - all of which are essentials and should be provided as part of the kitchen facilities (especially given the cost to stay!). These things have been standard in other Airbnbs. Even the salt and pepper shakers didn't work. And there were only a few toilet rolls provided. Again, for the price to stay here, I wouldn't have expected to have to buy a supply of toilet roll. I asked Maria about this twice, but was ignored both times.
The listing states that the blinds can be pulled down next to the bed to separate it from the rest of the room. Unfortunately this is not true - we tried to pull them down but they did not work. This meant the sun would beam through at dawn and wake us up - not ideal for a holiday! This was a problem throughout our stay, which not only meant we had very little sleep, it also meant we had no privacy as the blinds outside the windows are also partially transparent and the apartment is opposite an office block.
We asked Maria to help with the blinds but, having asked at lunchtime on our first full day, hoping she would help the same day so we could get a good sleep that night, she only responded late that evening to say that she would come over in two days time. To make it worse, we waited for Maria to visit or contact us again, but we heard nothing. There was no further communication from Maria for the rest of our stay (except when there was another issue with the code when checking out, for which we had to call again). The blind issue was never resolved, which was frustrating as not only did we wake up every morning far earlier than we wanted to, she said she would help but did not follow through or even communicate with us. The lack of care was exasperating.
I would love to give the apartment a better review because of how lovely it looks but the lack of communication and consideration towards guests was incredibly disappointing. Do not expect much from Maria if you decide to stay here.