Arzu and Tom were extremely friendly, very hospitable, and really helpful. Before arrival, they sent us messages telling us about things to do in the area, how to use public transportation, and helpful tips. They made our trip to Berlin very easy. The place was very clean, nice, and close to public transportation. We appreciated all of the brochures they left in the kitchen for recommendations for food. They called a cab for us on the last day. They were helpful in every way possible. They even gave us cookies for the road! Definitely would recommend. Thanks for everything!