I really liked my stay here. The thing that made me the happiest is that the staff were always available on the phone, they always replied to whatever I asked and were very kind. The check-in was very clear (unlike other online check-in hotels that I've been to). They gave me my room number and the password on the same day I arrived so I saw that at the airport. The location was nice, in the middle of the city, close to a U-Bahn station and there's a lidl just around the corner and lots of restaurants nearby. Maybe there's no reception, but there are certainly cleaners and employees there who help if guests don't know how to check-in or if they need something. I arrived early so I had to put my luggage in the locker room, a nice employee there helped me with the lock and even pushed my heavy luggage inside :) The wifi password was conveniently written everywhere.
The room itself was just like the pictures, clean and nice. My room had no stove, but I didn't mind as I needed the fridge the most. It was also warm and the heating worked nicely.
Oh and they put free chips, gummies, lemonade, teas, coffee pods as well as salt, pepper, sugar and milk in the room. We could restock from the basement, near the laundry room. I went there to get more tea bags.
I really wanted to extend my stay but they were fully booked, so I had to go to another hotel that's not as good tbh. I totally recommend this place.