Apartment is in a superb location, and is quite beautiful - gorgeous windows, lots of light, high ceilings. Had some trouble getting into the apartment on the first night as the door was a bit finnicky, we called the number that was given to us by the host and she helped us out immediately. Overall the beds were a bit creaky, but nothing terrible. Unfortunately the heating and hot water stopped working after our first day - we contacted the number the host gave us and she came up immediately to try to fix the situation, and brought a handyman an hour later. We were told that the handyman would come back later that day to fix the water but no one came until the night after that day (and was unable to fix the issue), and we were to check out the next morning. Some of the glasses / cookware in the cabinets were dirty. The host was very responsive post visit and offered us a partial refund for the days w/o water/heat which was nice.