My family and I just had a wonderful visit to Berlin. When we arrived, Rene was there to help us with the lockbox. The apartment was beautiful and clean when we arrived. It was wonderful having a crib available for our infant son, and a separate bedroom for our older son. The kitchen was stocked with all of the kitchen appliances we needed to cook meals. It was also in a convenient location, with a short walk to the train station. We had no complaints and would highly recommend this apartment to anyone visiting Berlin.