Kelly was brilliant at staying in touch and keeping us informed of the arrangements, as well as dealing with queries and additional requests while we were there! Although we didn't meet her in person, her husband, and the neighbours we collected the keys from, were all very nice!

The flat itself was perfect for our needs; nice and warm during a chilly spell in March, but it is easy to open the window and patio door, and I could see that it has a big fan for use in the summer months, so can imagine it would do well in the warmer weather as well. It's a shame we didn't have the weather to make full use of the cute little balcony :-)

The kitchen was small but perfectly formed, with everything you need to cook a meal, plenty of utensils and there was salt and a few food items in one of the drawers. Bathroom very clean, good shower. The bedroom/living are nicely decorated, modern, and very comfortable, and the whole flat was very clean!

The neighbourhood seems quite residential, but you only have a short walk to the nearest tube station (in fact, you can choose from two!) and there are a few cafes closeby. The neighbourhood felt very safe and was quiet, no noise from neighbours and very little from the street.

Overall, I would definitely recommend the apartment to anyone visiting Berlin :-D