The flat was spotless and had everything we needed and Josef always responded within a few hours. Veronika was lovely and really helpful - there were plenty of guide books in the living room and even some wine and chocolates for us which we thought was really thoughtful! We came as a group of 5 and found the flat to be just what we needed. The flat is probably best suited for groups who mostly want to eat out as the kitchen is quite small to cook big meals, but this was clear from the photos. (There are restaurants nearby as well!) Overall just what we were looking for - would definitely stay again!