Unfortunately we didn't get to meet Salome but she answered every email sent in a timely manner. She arranged it for us to pick up the keys at a bar. We stayed in the flat for 5 days, so we found the neighborhood to be accessible to nearby cafes, restaurants, and a metro. The flat was accurately described, although there is a bedroom not shown in the pictures. There was an exhausting amount of stairs to walk up, 9 flights of stairs to be exact, so be prepared. The bathroom is small and you have to squeeze passed the washing machine to get to the toilet. The flat was cute and fit 2 adults and 1 child comfortably. The beds were comfortable and perfect for a stay in Berlin.