Such a rude and aggressive receptionist. We travelled for more than 8 hours to get to this hotel only to be told one of the kids, who was 14 years had to sign a paper, which he didn't even explain stated that the kid would had to leave immediately, because a PCR test wasn't enough. We were told 4 of us could stay and the kid had to leave. As if we would abandon a child. He almost screamed at us every time we tried ask him anything or show the rules we had looked at on the website for the ministry of foreign affairs and even on www.einreiseanmeldung.de. He aggressively said he didn't give a damn about foreign affairs. By the look of it he was very rude to other guests too and had some sign the paper as well without telling them what they were signing and then throwing them out.
I contacted airbnb then and got another place to twice the price, which we took due to the long hour drive, but no information on how to get our money back from this first place.
The host now doesn't want to pay back and states that we had the room, which we could stay in. But how could we stay and leave a 14 year old child to sleep outside??