Pros - spacious, light filled , clean, comfortable, close to public transport, close to restaurants and cafes, safe.
Cons -
Check-in- I had communicated our check-in time to Maria in advance, which was within the check in window mentioned in the listing. However, 20 minutes before this time, Maria sent me a message that she would be unavailable for the next two hours and asked us (with no apology) to wait. We explained our situation to her - we were a group of six with 2 pregnant women in the group who could not lug their bags and walk around and she finally arrived 1 hour after the check in time.
Bathroom- Maria showed us the house during check in and we realised that we were locked out of the main, large bathroom. She said she would try and send someone to fix this that evening or the next morning. All the toilet paper rolls and the hair dryer were in this bathroom. We had to run out for a toilet paper at 10:30p. Our group of 6 (incl two pregnant women) had to manage in the small bathroom that night and the next morning. Maria was not communicative about getting this fixed and we had to follow up with her to figure out when we would have access to the bathroom. I feel she should have been more proactive in communicating this as the second bathroom was one of the reasons why we had picked this apartment over other Airbnbs.
Heating - the listing does not mention that heating is available only during heating season. The apartment was colder than outside. We checked for drafts and open windows and could not figure out why it was so cold.
Communication - Maria was very slow to respond.
Extras- Although there was a coffee machine, there was no coffee/sugar. Also no toiletries in the bathrooms. Maria does NOT advertise this in the listing. However, being a seasoned airbnb user and given the price of this listing, it would have been a much better experience had she provided these.