Everything was just like as explained on the site. In all of her contact Marianne was very helpful and gracious. It's a really lovely flat, and beautifully furnished. Mr Zühlke was on hand to to explain everything and he was very attentive - he even rang us to explain where the glass recycling was as he hadn't mentioned it earlier. There was tea and coffee and even a little chocolate waiting for us when we arrived too! The neighbourhood is very chilled and quiet, with the ocassional bar or restaurant on the corner. Really central, within walking distance of either Rosenthaler Platz or Rosa-Luxembourg U Bahn stations. During our trip we went on a couple of tours and these started at Hackescher Markt, which is a 10 min walk. So really convenient as well as being slightly off the main streets, and very relaxed at night. We felt very at home and well provided for. I'd really recommend! I'd definitely think of staying again if I come back.