Fantastic location, a block or so from a U-bahn stop and easy walking distance to parks, monuments, museums, restaurants, shops, etc. The apartment is attractive and well-appointed and having the concierge there to help with questions or issues was reassuring. All was very clean on arrival. Comfortable bed in the bedroom and the shower was lovely. The apartment runs warm because of the radiant heat so we opened the window (our son had to show us how to pull the left pane out towards you then slide it right in front of the right pane). One quibble: sofa bed is not so comfortable so don't count on it. Basma is indeed very responsive and conscientious.