A review in 2 parts. Not a good start, in fact the worst I have ever experienced. As we had no phone coverage I organised a meeting time one week previous and confirmed this on arrival to Berlin. Response was “fingers crossed someone will be there to let you in”. As it turned out despite arriving well within this 1 hour time-frame no one was there to let us in and we waited for over 90 minutes (60 in the rain until a resident let us into the foyer) and they attended only after I managed to borrow a phone from a kind stranger and called them. Host was more interested in our departure time than explaining the apartment which reflected their attitude. When trying to get the tv working we found no batteries in the digital receiver remote, on checking only one of the 4 remotes had batteries. Again lack of customer focus. One issue to be aware of we found the entrance door to the apartment did not lock on a couple of occasions and it required an extra push to ensure the lock engaged.
All this aside the Apartment is in a great location close to the wall attractions and public transport. It was clean and well appointed so all ticks on that front.