Excellent, that's a word to describe our experience with this place and Jeanette and honestly I don't even know if you need many more of them, but, i'll write a few more anyways. Everything was great, to start with the communication, she was extremely thoughtful since the beginning, answering every one of our questions about the place, the arrival time and everything else, but also really sweet and understandable while doing so, even allowing us to check-in and out slight later then what was originally agreed on. After getting slight lost in the complex (My fault for not understanding her instructions), everything went smoothly, she showed the apartment, where everything is, gave some instructions and answered our questions. The place was great, cozy, comfortable and with everything you need. It's a great place for couples and small families in an absolute great location, right next to various restaurants and the subway. Overall great experience.