Saba was very welcoming and accommodating. She was unable to meet our check-in timing as we arrived in the morning, however she was proactive in offering us alternatives, and everything went smoothly. We had the entire place to ourselves, and it was neat and clean. The place was conveniently located near the S-bahn station (just a few minutes' walk) and just a stop away from the Hbf, and it belonged to a nice neighbourhood. We would definitely recommend the place!