Communication with Alina was good. Also the location was good. Unfortunately everything else was bad or worse. I don't understand where all the amazing reviews are coming from. Basics were missing, no hand soap, bed linen not fresh/clean, equipment dirty or not working, mouldy old coffee filter in the coffee maker, smelly towels, previous guest's linen dripping and drying on the balcony, really not what I wanted to find on the arrival. TV not working, hair in shower waste, the list goes on. Disappointed is an understatement.