Gili, was very easy going and easy to communicate with. There were a few hiccups on our way over which changed where and when we were planning to meet up to get our keys, not a problem with him what-so-ever. When we finally arrived he had even printed out a map of how to get to the apartment and a map of the Berlin metro station.Once we arrived there was a bottle of bubbly in the fridge (as we got there on NYE) incredibly nice! The place was clean and had all the amenities necessary for our trip. He definitely went the extra mile and even invited us out and showed us a few things around Berlin. All in all total sweetie and very fun. Highly recommend renting from him.