We booked this apartment but, without our knowledge, Tanja placed us in a DIFFERENT APARTMENT, 40m down the street at a different street number. When questioned about this, Tanja was initially unavailable and then she downplayed its importance. Eventually she begrudgingly gave us some compensation, at our request. Communication was initially good when booking, but became less reliable and slower to assist us once we raised this problem. As trust is the currency of Airbnb, I am reluctant to recommend Tanja as a host. Also, the person that Tanja had arranged to greet us was polite and pleasant but had no knowledge of the apartment.
Nonetheless, the apartment that we were placed in (NOT THIS APARTMENT) was well presented and in an excellent location, with good public transport. Two concerns were the poor standard of the bed coverings, which were lumpy and uneven, and the minimal cutlery in the kitchen.
Overall, this Airbnb experience appeared profit-driven and lacked the human touch.