Several days before we were to travel to Berlin there was a bad storm in Berlin. According to what we could understand from the news (no one in our group speaks or understands German) was the transportation to/from/in Berlin was greatly affected. We contacted Baharbin 2 days before our scheduled arrival to ask if we will have a problem getting there. The reply from Baharbin was he couldn't tell us, and to check a website link he sent to see if our route is affected. The website was not helpful. When we tried to get to Berlin the trains were severely delayed and canceled. We contacted Baharbin and cancelled our stay. He asked if we also checked the buses. We replied we did and we were unable to make it to Berlin.
We would have appreciated a refund, at least a partial refund, for our stay since we notified host a few days before our check-in date about our concern about being able to get to Berlin. More information from Baharbin about the transportation issues in and out of Berlin would also have been helpful.