Daphne was 100% lovely and helpful. Mr. Prengemann was very rude and pompous. The place is modern, stylish and beautiful. The location is perfect. It’s very clean with stunning views from the windows throughout the apartment. Some persons with limited mobility may find it difficult to get in the high bath tub. Even with the beauty of the apartment and the city, and Daphne’s kind words, I needed time to get over how disrespectfully we were treated by Mr. Prengemann.
Check in was a disaster as I feared Mr. Prengemann would leave us without a place to stay. He was horribly rude and very impatient. He told me how happy I should be that he even answered his phone. According to him, he sent emails I did not respond to ( I had not received any emails he spoke of and I arrived at about 5:30pm well within check in time). In any case, no-one should treat another human being the way he treated us. I thought he was going to leave us in the freezing weather without a place to stay even though payment was made in full from before. For this reason, I remained very calm and pleasant to him even while he treated me like a child, and worse — he treated me as if I was a dumb person who he had to tolerate. On the other hand, Daphne was as lovely as can be, but that first impression was already ruined by the disgusting, Mr. Prengemann.