The communication with the host was excellent. The instructions - very accurate. The apartment was spacious and clean, well positioned with a very good public transport connections. The flat was well equipped with everything you may need for your stay there. Tom and Arzu with their adorable daughter Ida were very sweet and welcoming. The family lives next door if you need anything but they're never imposing. Tom suggested some routes and sites and followed by a morning email with clear instructions where to go and how to get there. That was great as we were a little confused what to do with the little time we had and so much to see. The area is very central and well connected to all the important sites of the city. We've managed to explore a lot of east Berlin as well as all the usual touristy places. We really enjoyed staying there and will happily return when back in Berlin:)