We had a great stay here. Check in was easy. Ann responded quickly to all our questions and was very attentive to our needs. The space is clean, spacious, and very comfortable. Two things to be aware of: the Wi-Fi goes in and out and can be a bit slow. And the apartment is about a 550 meter walk from the S/U Bahnhof. Neither of these were issues for me. The apartment is located on a family-filled neighborhood in Neukölln with several Döner shops and other restaurants (try Next Level, the delicious African restaurant a block down the street!), a few Spätis, and even an Aldi just around the corner!