Arzu and Tom were absolutely wonderful hosts. From the start, the communication was excellent and we had clear instructions as to how to get to the airbnb from the bus station, including using public transport. When we arrived, we were warmly greeted and were shown around the apartment. We explained that we would only be in Berlin for a couple of days, so they were happy enough to provide us with brochures, maps, flyers, and books that we could use as references as well as giving us personal recommendations. The place was very clean, spacious, and pleasant. The check in and out process was super easy which made it very nice. Would definitely stay here again!