What you see in the picture is what you get. It is a very quaint apartment. Small but pretty. It was clean and ready to be used. It has great light and the view is spectacular. The location is fantastic too. You´re in the heart of Mitte. You can walk to many things and you are VERY close to all sorts of public transportation. I only communicated with Claudia and Steffen via email. They always responded promptly and were very nice and helpful.