Helen is lovely, super relaxed and nice to chat with. My room was very comfortable and I would happily stay with her again. However, it is still important to point out that the internet is extremely limited so if you are planning on working (like I was) it can be a little complicated. Additionally the common areas: toilet, kitchen are rather full with stuff so if you are planning on using them much it can be also not so easy.
Other than that for me it was great and Helen is a very nice person.