My host made a very deliberate effort to make me feel unwelcome and insecure, and in the end I was forced to seek alternative accommodation than the one I paid for in Air b'n'b.

My host showed no respect for me as a guest, was determined to continuously lambast me for not having called her the day before (which was not adequately explained), and then intentionally lied in order to avoid giving any money back as a refund, despite all the harm and insult she had caused me. I felt that I was not safe leaving my valuables in the possession of someone who not only did not respect me, but felt on a mission to punish me for not having made this phone call. All of my German speaking friends who communicated with her on the phone were shocked by Dagmar's rude and argumentative tone, and her refusal to listen to any queries or cooperative in giving access to the flat. In addition, she refused to provide any kind of assistance except it be delivered in person, yet was never there in person, meaning one could not get access to any WiFi, any information from the rulebook, I am sure that had there been a health and safety hazard I would have been given zero assistance.

I will not be staying here again, would advise any friends going to Berlin to stay away, and would advise that Dagmar seriously reconsiders the way she treats her guests in future.