Thor and Johnny were amazing and super welcoming. The apartment seriously looks better than the pictures posted. They were extremely flexible with pick-up and drop-off of the keys. Thor was very accommodating, genuine and nice; and I didn't even meet him in person! He was away at the time I was there, but he made sure I was comfortable and satisfied. The cats were adorable and very friendly; awesome cuddle buddies. Also, the neighborhood is very ideal; close to the U-bahn and many great cafes and restaurants nearby. I would most definitely stay here again if I find myself in Berlin. Do it!