Amazing place! It was the perfect place for me and my boyfriend to relax after a long day exploring the city. The kitchen and bathroom were well-stocked with the necessities, and the washing machine was a definite plus. Location-wise, it’s a lovely neighborhood with plenty of options for food. I didn’t get to meet Lena in person, but she was very responsive and helpful leading up to check in. Her friend Lith, who checked us in, was so friendly and was very patient with us when our train was delayed. Only thing to note, which other reviewers have noted, is that you can hear the neighbors above quite well, but a pair of earplugs will do the trick. Otherwise, perfect place!