Heinz reached out early to answer any questions. Check-in was easy, although keyless entry would have been ideal since the office (to pick up & drop off keys) was about 2 blocks away. I signed a contract at check-in, which when given a copy, it was all in German (which I don’t speak), so hopefully there weren’t any check out requirements that I couldn’t understand. Towels were provided & there was a washer, but very small. Bathroom also small & the apartment didn’t feel too clean. Overall, location was great & apartment was quiet. Apartment itself was very basic & minimal.