This is a lovely and very cosy apartment directly overlooking the beautiful Arkonaplatz in central Berlin. Veronica was very quick to respond to the initial booking request. We only arrived at the place quite late at night (after 22:00) and her helping hand in Berlin Madame Ivette was still available by sms to help us out with finding the internet and such things until well past 11pm, which was great! All in all a lovely and very uncomplicated experience. Many thanks!