as mentioned in many reviews this apartment is in a fantastic location. Well kept , clean and generally adequate.
Having said that we had a few issues during our stay which just made this a slightly unpleasant experience.
Berlin was experiencing a heat wave and to
Our surprise there were no fans in the apartment. Lots of windows and doors but the minute you opened them you were bombarded by the sounds of very loud traffic all through the night sometimes.
The beds had no pillows. They had provided lumpy rectangular cushions which were unbelievably uncomfortable to sleep on.
I write to The host about this and she suggested I go to the office ( around the corner ) and ask for fans and pillows. Easy enough, except the office opens 9:00-6:00 and we are on holiday! We left the apartment around 8:00am most days and weren’t back till late. I can’t understand also why I have to walk down and out the building to ask for pillows! They should have stocked extra in the apartment and had fans there in the first place.
On day 3 after a long hot day out we come home again to a sweltering apartment. We opened up doors and windows for ventilation and one of the large double glazed doors ( weighing at least 50-60kg) fell right off the hinges and on to my husband! Luckily he had quick reflexes to catch it and luckily it didn’t fall on the table edge and shattered glass everywhere! We called the emergency number( office closed of course) and they said, “nothing we can do . We will come tomorrow.”
So basically we just put the door down on the floor and went to bed with a big gaping hole in the wall where a door should have been.
No response from Katrina or the office next day or the day after.
We checked out 2 days later and I still haven’t heard either from the host or the office about this. It’s like they completely ignored the whole thing.
Maybe they think if they acknowledge it they will be held accountable?
🤷🏻‍♀️
So all in all I would recommend for location and size but not the host.