Agnes texted me a lot of messages and instructions and changes during a few month between booking and our arrival. And it's too much. The microwave have less instructions then I got for this apartment. House instruction, message from host, message from manage team, then message from host about cancelling manage team, massage with changes of lock with the instruction how to install the app and how to use the lock, several time text with instructions with rules for apartment. It's too much. Just send me 2 messages: after the booking and before arrive. And no copypaste. That's it.
Also, the new system Nuki have the thing above the kitchen, that looks like a camera. And we thought it was a camera at first. But it's not. But imagine our surprise.
Regardless all of this Agnes was available to text all the time.
About apartment:
* good location
* photos are real
* can't leave the bags before 3 p.m (really no way)
* couch was cold to sleep on it, because of leather
* no tea, no salt, no oil on the kitchen (you can't cook without it)
* no shampoo (there are a lot of places that have it)
* if you want to live in "like a local" place - it's not this place
I hope my review will help to improve this booking. And this is gathered review from the group of 3 person.