We never met Nouri as he canceled the appointment to meet at the flat an hour before. Very stressful. Instead he told us to pick up the keys from a cafe 400m away who had a whole box of keys and no idea which one. Nouri didn’t pick up his phone. I had to leave my wallet there to get all keys, go to the flat and try them all and then go back with the rest.
In the flat (now an hour after check-in) there was a cleaning person only half done who didn’t speak anything but Russian and who wouldn’t let us in at first. The whole place smelled awful of highly perfumed cleaning chemicals and we had to sit for another half hour in awkwardness as she finished cleaning.
When I finally got through to Nouri he seemed busy, said a quick sorry and referred us to a booklet for any information about the flat, wifi, etc, and hung up.