The directions we were given to find the place from either a train station or airport were extremely helpful. We were met at the time scheduled to get into the apartment. Any questions I asked prior to our trip were answered promptly. The place was bright with lots of windows, comfortable seating, comfortable beds, very clean and a well stocked kitchen. The location immediately across the street from an underground station was excellent. We even have a washing machine with soap provided. My only complaint was the street noise so couldn’t sleep with windows open. I would highly recommend this place.