Good location, in a great city and we arrived earlier than anticipated - grace and robin ensured we could drop bags off etc which was super helpful. The accommodation is Ok we were informed ahead of time the the lift may not be operational which it was not but it is a top floor flat and not an easy option when you have suitcases etc - the lift is actually undergoing significant work and the top floor (directly outside the flat) is the main work area. The flat itself is ok, the hob had been broken (smashed on the bottom corner) although we were informed you can use the other hob rings we declined, the blinds in one of the bedrooms did not work which meant very early mornings with sunshine streaming through the blinds . It’s basically adequate but not a luxury option! And only one bathroom ( containing the one loo!) not ideal for 4!