My family and I spend a week at this property and had a fantastic time. We were welcomed in person and provided a tour of the property. The apartment was clean and had every amenity we wanted (clothing washer, hair dryer, iron, etc.). The location was fantastic and its close proximity to the U-Bahn station made getting around Berlin very easy. Additionally, the folks at Great Homes Berlin are amazing. During our stay, the heating stopped working due to mandatory maintenance, Sven and his staff quickly responded with electric space heaters to make our stay comfortable. We appreciated their focus on customer service and look forward to staying with them again on our next trip to Berlin.