The rooms of Gold Palais Hotel are definitely beautiful: big rooms, perfect bathroom (with awesome hot water) and with a thermostat that you can regolate as you wish.
On the other point, the cleaning, the organization and the communication are one of the worst in my life, honestly.
- Once we arrived the receptionist wasn't so welcoming, she didn't told us all the infos about the city or about the check-in and check-out - not even the Wi-Fi password.
- The room wasn't so clean: dust in many places, and there was even a bottle of beer (opened) in our room.
- The reception was totally disorganized, they told us that we were going to stay in one room of five people but in the end we were in two separated rooms, then they told us to go to the room but there was still a woman cleaning one of the rooms.
- The reception is only open from 10 to 20, if you have any problems in other hours you must solve it by yourself - they are not going to answer you in Airbnb in these hours.
Cool place but so bad organization, cleaning and cleaning.
So sorry about it.