They called me the day of check in to tell me that they don’t actually have accomodation. I previously sent messages for 3 days with no reply. I even called the day before arrival and they told me everything was fine and will let me know the check in details tomorrow - the day of stay - and they never did! Only good thing was - they refunded me straight away, which is of little consolation when you arrive to a city by yourself only to be told you have nowhere to stay! Avoid - terrible customer service!