This apartment in Prenzlauerberg was really well located and the host was very communicative and handled all the issues she could quickly. We stayed for an extended period and there was only one significant problem but it was not her fault which I will mention. The neighborhood is amazing-best in Berlin I think-with just so many cafes, restaurants, bars, shops, bakeries, etc, etc. as well as close to many forms of transportation and there were so many playgrounds so the area is perfect if you have young kids. The host, Terri, communicated really well when little issues came up and resolved them. The only problem with the place was that way a group of like ten people moved in upstairs and they were so loud every night until after midnight with screaming and running and honestly getting up to all kinds of loud nonsense into the wee hours of the morning. Obviously, this is not the fault of the host but rather of the people upstairs but it wasn't pleasant to have to listen to all that even after I told them to be quiet and others complained.