Over our stay was good and Olya was very flexible about check out. The apartment is cute, clean and well furnished. The only major issue was that Olya did not tell us that the wifi had not been installed in the apartment until a day or so before we checked in. She offered to allow us to cancel and gave us a gift certificate to a chocolate shop, but this did not solve our problem. As one of the members of our group did not have cellphone service, we couldn't change our plans. So we were stuck without Internet, which was needless to say was very inconvenient. However, all in all our stay was great.