The location is absolutely outstanding. Brilliant transport links and lots to do around the area. Unfortunately this over shadowed by countless mishaps. The check in process takes very long and is extremely tedious. No elevator so prepared to walk up and down 4 flights and huge hardwood stairs. Shower was extremely dirty and dark coloured water came from the taps on two occasions. To top it all off dangerous furniture. The armchair broke upon me sitting upon it bare in mind I way barely 90kg. Not only did it break but it crushed, cut and damaged my hand a lot to the point where I had to seek medical attention, I'm only thankful it happened to me and not a child. No sorry no attempt to make any kind of compensation. I'm quite frankly appalled with the downright dreadful and pathetic service I have received.