Initially a bit tricky to locate, as just like at all subway stops, there are multiple exits and it’s hard to get your bearings once above ground. Given the length of my stay, I rather wished some extras had been left, eg an extra trash bag or two, maybe an extra clean towel, so that I could remain as self-sufficient as I wished. That said, I’m sure that had I reached out to Mina, she would have responded. I was simply in and out so much, doing things in the city, and just didn’t get around to it, and it clearly wasn’t an emergency. The first evening I arrived, my key broke in the door, and within the hour Mina had someone there to repair, and I was still able to get out to my meeting that night. So, very responsive; I just prefer to be as self-reliant as possible.