Ursula was super responsive and helpful during our stay. She provided a crib for our baby and even let her pet her kittens, which really made her day! Everything was extremely well designed in the apartment, and the tub was amazing to come home to each day - so rare in Europe. There are so many quirky special design touches in her home- we spent the whole time discovering new details that delighted us - and especially our toddler! I highly recommend staying here and will do so myself again.