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Communication - Lola, is a responsive and responsible host. She has a welcoming personality, not intrusive, and very flexible. My ground transportation from the airport took much longer than predicted and Lola went out of her way to figure out a solution for us to meet and collect the house keys.
Get Comfortable - Lola, ensured I knew how to use the keys properly (be sure to practice), and she also provided a few dining recommendations and checked on me throughout my stay to ensure I was adjusting.
Location and Transport - This is an excellently located apartment, two neighborhood grocery stores, cafes/ restaurants, coffee shops - all with very kind owners and staff - and multiple bus and train options. You can also just walk and enjoy yourself. The pricing for dining out in this neighborhood is much better than designated tourist areas. My last evening dinner was at Sully's and I had a wonderful time learning more about Berlin from the staff and their willingness to speak Deutsch with me (a bit slower) as I am learning. The staff even wished me farewell the morning of my flight.