We (a family with three children) stayed here for 3 nights. Everything was great, even better than we expected. We had all the facilities we needed to feel good. The bus station was very close, aslo the U-bahn station was a small walk away and the kids didn't mind to race it with us. Also used S-bahn station that was 15 min away to leave for the airport. David was kind and friendly, comunication fast. Great place to stay and we definetly would stay here on our next trip to Berlin.