I am actually not rating this particular listing, as it was unavailable on my arrival, due to flooding that have damaged the apartment. But Frank had put another apartment at my disposal, which was great. During my stay in this new apartment, another issue occurred, namely the blockage of pipes in the bathroom and toilette, which made it impossible for us to use water (anywhere in the apartment) or the toilette, for an entire night and half of the next day. This was unfavorable, but Frank was really helpful and he managed to solve the issue, although he himself wasn't in town at the time. Generally, I have nothing but words of praise for the host! He was very nice, always available and very responsive. The apartment was solid.