Michael and his assistant (co-host) are nice and quick response. Cozy apartment which is in great and safe area. Nice residential area. I love it. You can find everything nearby and all around. Also neighborhoods in the building are nice too. Only one problem is, there has unstable floor so a closet make a noise when you walk around. By the way, almost perfect for me, Would love to live there again if I go back to Berlin. Highly recommend!! 👍