Birgit was very lovely and welcoming. She explained everything we needed to know and answered all the questions we had. The place is very centralised; the tram is only a 2 minute walk away (which takes you all the way to Alexanderplatz Station) and there is also a supermarket just across the road (1 minute walk away).

I absolutely adore this place, it has a very homely and peaceful feel to it. I highly recommend this place.