If you read the previous review it mentions the guest did not have a good time in this apartment, this was the same experience for me. Firstly after I had paid for this apartment they sent me many links to documents to fill out and asked for copies of my documents. I said that I was not happy with it, because nobody had ever asked me do this before on the Airbnb platform. I contacted Airbnb immediately, but they took a long to reply to me, like four hours. I was in rush and so I filled out the forms and sent my documents to the representative of the apartment. They asked for proof of my covid vaccination status and stated they would only send the check in procedure after these documents had been received. I duly obliged. After four hours Airbnb contacted me and said that I did not need to fill out any forms or send any documents to them because that was against Airbnb policy. Airbnb had also informed the Airbnb hosts of this and said that it was prohibited. But unfortunately I had already sent them my documents and others information like address and proof of COVID-19 vaccination status. I also mentioned this to the apartment representative and that maybe I was to cancel the reservation due to this. Then the representative of the apartment became very aggressive in the message and said cancel the booking by the app. They said feel free to do it, you can do it. They said this knowing if I do it, I was to lose 800€ of this stay. I have travelled the world and stayed in many apartments including many in Berlin. Out of all of them this was the worst. The apartment did not even have the basic amenities and it had a very cold and old atmosphere. I had asked them if the apartment was fully equipped because I had read the previous review regarding this and they guaranteed me that was fully equipped. However it did not have even the basic amenities like a chopping board to cut fruits or vegetables. They had very little cutlery like two plates, two knifes, two forks and two spoons. The internet was terrible and my phone did not work properly inside of this building and apartment. The microwave was broken and very very old. The laundry room is downstairs and not in the apartment. They had not mentioned this in the description of the apartment amenities. They did not have even a sponge to clean the dishes. I needed to buy it and other cleaning products. Also the dishwasher did not work and it was very old. There was no soap provided for me in the bathroom. If your looking for comfortable stay then believe me, this is not the right place for you. Also they did not have key entry system, it was by code entry pad that made me feel a bit insecure to say the true. This apartment is managed by a management company which is doing a substandard and horrible job. I always stay in places that people live so you have all the amenities and it feels homely and warm. This is a very honest review, thank you.