The apartment is next to a very noisy nightclub and a main road making sleeping nearly impossible. On an evening there will be 200+ revellers outside the front door queuing to enter the club, shouting at 6/7 am every morning. This should definitely be included in the description as it’s not suitable for anyone wanting a good nights sleep ready to explore the city.
The apartment shouldn’t be described as ‘Lux’ as the apartment itself is quite basic, all the floors are scratched; the towels need replacing, the double bed in the second bedroom is rock hard, basic sheets, the door handle in the main bedroom comes off when you open the door, the oven doesn’t work at all, one of the four hobs don’t work either which needs fixing.The hallway and stairs leading to the apartment is filthy and smells rancid, resembling a shanty town.
Our flight was 3 hours delayed getting in to Berlin, which I told the host we soon as we knew, the host asked me to call thirty minutes before we would be arriving at the apartment so he could check us in, which we agreed to and took his number. However proceeding this the host called us three times asking where we were, despite being told four times that our flight was delayed and we didn’t know how long we would be and would call thirty minutes before. We eventually checked in around 7pm, two and a half hours before check in ended, but the host was still rude despite this being out of our control.
We will not be staying here again after our experience, the noise and the misleading description.