We did not meet Rom, but Maike, the lady, that helps Rom, was very helpful and friendly.
A very easy place to get to. Appartment is very clean and spacious. All furniture & appliances are in perfect condition.
The bad thing is the construction at the opposite side of the street. It started to work at 7 a.m. every day so it is really hard to get sleep. Hope, it will be finished soon.