We communicated with Palmena, Stephanie’s friend who was very responsive. Palmena met us to check in and explain how things worked in the loft. She gave us directions to the nearby small grocery and sent us the link to a larger one within walking distance. She addressed any query we had very quickly. Palmena even prepared the fantastic coffee machine for us, such that we could not help but indulged although we usually drink only decaffeinated coffee. My husband was in coffee heaven. The loft was exactly as pictured but even more spacious with 20ft vaulted ceiling. The space was simply and tastefully decorated, with aromatic diffusers providing subtle, welcoming scents when you return from a day exploring. The two radiators in the bedroom kept us toasty warm from the freezing temps outside while asleep in the comfortable bed. The bathroom is one of the most spacious we’d experienced in a European Airbnb with rain shower and heated floors, not to mention great lighting. Loved it!