Thuy is friendly but i only saw her during arrival and departure. She let us check in earlier than said. The room has no lock and the door opens itself because of the wind when you open the window. The room is spacious. The building of the appartment has a particular smell, not my taste. luckily the smell is less in the appartment itself. The neighbourhood is a little sketchy (wandering alcoholists) but it had a good connection with several trams. Supermarket is close.