Overall our staying was agreeable and we appreciated prompt reactions from the apartment management team when we had questions and their help to accommodate a special request on check in day as well as an early check in. Hannes and Nicole were both very nice and welcoming.
We appreciated the place as it was quite roomy and the 3 bathrooms were truly convenient when sharing a place between 6 women. This place is perfect for large groups with spacious rooms to accommodate everyone.
The location was good and felt safe, with the Tempelhof metro station and buses at 2 minutes walking distance, it only takes a few minutes get to the city center. Also a taxi station only 2 minutes from the apartment.
A convenience store (Aldi) is situated just next to the metro station which is great when you need bare necessities. Also, a good italian restaurant in the same area (cheap and large portions) and a very good indian place.
At first glance everything looked clean and as pictured on the Airbnb photos.
It was only a few hours later in the apartment that we were really disappointed with the cleanliness.
We couldn't use the electric kettle at all because it was crusted with calcium deposit and just looked nasty. So instead we opted for the old fashioned way of boiling our water in a saucepan every time we needed it. No convenient and not quite as fast in the mornings.
Same with the toaster. It looked like it was never cleaned at all so we didn't dare using it.
The dishwasher had bits of remaining foods from previous guests. (!)
The beds were comfortable to sleep in but all guests agreed that the pillows looked worse for wear and felt lumpy and could maybe be replaced / updated? We managed by stacking 2 or 3 pillows each.
We would also have appreciated to get more pillowcases, as we only had 1 per person.
The dust in the rooms was also pretty bad when you're charged over a hundred euros cleaning fees.
We managed to understand the TV system but unfortunately we "missed" the music system mentioned in the apartment listing. We could have done with some music in the morning.
Overall a nice stay, but it could have been better in regards of cleanliness.