Once we knew how to contact the host we found our stay at the Nena apartment to be a pleasure. The studio apartment was clean, comfortable, suitably furnished, and conveniently located. This is not a person-to-person Airbnb but a corporately run apartment building, and the communication beforehand was not as good as it could have been--we did not know before we arrived at the door how we would enter the building and see our apartment. But the telephone contacts, and the staff once we were inside, were all helpful.