We were 4 nights at Matthew’s place and there were some problems.
1. He has some apartments in the same building, and he combine pictures from the whole apartments together so it really confusing. We expected for a much bigger place (and nicer).
2. There is a big window in the ceiling of the bedroom and when the morning is coming there is a big light come with it. You can’t sleep at any way.
3. There is no tv in the living room, and the tv in the bedroom with no cables. No Netflix Apple TV or anything. What am I supposed to do with tv and no cables?
4. It’s really difficult to communicate with the host.
5. We had to come back earlier due to a death of our friends mother. We tried to get refund for the last night (and we told it as soon as we knew) they responded and told us that the policy doesn’t allow it. We understand that there is policy but in those cases we expect from the other side to be more human.
6. The apartment is really small and looking real minimal. The price is not low and we expected to get something better.
Although they deserve some good words, they changed the towels during the stay, and one friend canceled the night before so they gave us partly refund for this specific extra.