Katya was very nice but there were several issues while we were staying there that could easily have been solved but weren't.
- She wanted to make some changes in the apartment and sent workers around a few times and none of them wore masks.
- Neither the doorbell nor outside buzzer worked.
- The windows were padlocked and the shutters were nailed open so we had to use sheer curtains which faced the road so we had to get changed in the bathroom where people couldn't see in.
- The house wasn't very clean when we got it and it had a huge problem with spiders and ants which we brought up with her but had to handle on our own. We weren't able to find bug spray since all the shops were closed and didn't have a mailbox key so couldn't order anything. We had to wipe all the surfaces in the house down with bleach several times a day and leave black pepper and baking powder on the ground by our doors to stop the bugs from getting in.
- The internet was extremely slow, 5-9 mbps usually, and it took a month of back and forth before the internet was fixed. It was fixed 5 days before we moved out after being there for ~2 months.
- The kitchen wasn't well equipped and a lot of the things, like the 1 spatula, were broken so I ended up buying a few things to make the kitchen more functional.