hello, first of all, it is very rude and unacceptable that they never responded to the first message we sent. We entered the room at 18 o'clock and a person who said that he was an employee of the hotel was sitting in our room. We were shocked when we entered. I have never experienced such disgrace anywhere in my life. When we asked him why he was there, he said there was no room to work. this is not our problem. We don't know what he did in the room and what he used. It is quite a strange and suspicious situation. The entrance is terrible. First of all, there is no signage. While we thought we had entered a place called "Numa", we learned later that we were staying at a place called "sketch". Pretty weird. We thought that it was only possible to go with the elevator, but on the last day, when the elevator broke down, we learned that there were stairs. There is no heater in the bathroom and it is cold, we waited two days for it to be warmed up. Except for the large room and a few treats, we were not satisfied at all. I do not recommend.