Myriam and Mathis provided excellent communication and speedy responses to queries right from the beginning of our booking experience. The location is a little bit out of the way from central Berlin but we knew to expect this and the public transport was excellent, a 2 minute walk to the M11 bus stop which took us to connecting trains to wherever we wanted to go. The swimming pool was great for us as a family travelling with children and the whole area was spotless. We definitely hope to return some day.