We stayed here during the last week of August 2022. We had already spent an amazing week in different apartment in Prenzlauer Berg but wanted to experience the ‘suburbs’ and be closer to the lakes out to the east of Berlin.
Positives: the apartment was large, bright and airy. It had a washing machine. The kitchen was well equipped. The neighbours in the other apartments nearby were really nice, friendly and helpful. An interesting area although very different from central Berlin. There was relatively quick access to lakes and countryside (30mins cycle to Muggelsee).
Negatives: check in was chaotic. The hosts gave us the wrong key safe code. They did not seem to know the correct one and it took numerous tries with apparently random sets of numbers before we could even get in.
The apartment was on the 5th floor but the lift was broken. The Hosts decides to tell us on the day we were arriving although they had actually known about it for weeks beforehand. The lift was broken during our entire stay which was very inconvenient to say the least. We would not have stayed there if we had known. I doubt many people would. No apology was offered by hosts which was irritating. They rather gracelessly offered a small refund but only after we reminded them of the Airbnb Cover terms.
The apartment was not particularly comfortable. The furniture and decor all looked dated and tired. (I am referring specifically to the 00s mismatched IKEA furniture and other similar fittings).
The outside lights didn’t work so we couldn’t sit out on the terrace in the evening. We did tell the hosts but they didn’t reply.
Don’t expect specular or interesting views despite it being 5 floors up. It is an internal courtyard so you just look out on the back of neighbouring apartments.
There is a kindergarten below so it can get quite noisy from early morning onwards on weekdays.
We were greeted by a bag of dirty tea towels left balanced on a plastic mop and bucket by the entrance to the apartment when we arrived. This stayed there for the whole week. We did tell the hosts but they did not respond.
Some of the pots and pans had been put in the kitchen cupboard still covered in dirt and grease. Again, we did tell the hosts but they did not respond.
Although the hosts did reply quickly to messages we did not find them particularly helpful, sympathetic or friendly. However, it was the end of the summer season so perhaps the hosts (like the apartment) were a little tired of having guests by that point.