Massive and Lucia were the perfect hosts. They were understanding of us when we wanted to check in after 1pm and arranged a time to meet us. This was very helpful for us as we wanted to make the most of our first day in Berlin. The apartment is in a good location, right near a u-bahn station so it is easy to travel around Berlin from there. The apartment itself is exactly what it looks like in the photos, stylish and has everything you need including an iron, washing machine, dishwasher and hairdryer. Also, the shower is really good. The bed is comfortable and we loved that there are plug sockets and a light switch up the top so we could charge phones and turn the light off without having to struggle up the ladder in the dark. Having wifi was great and it was fast with no problems. The area is nice with lots of shops, restaurants and supermarkets.
We had organised the use of one of our phones as this was free to use abroad but unfortunately it did not work when we arrived. Massimo and Lucia were very understanding and worked around this through using text messages that we could reply to in wifi hotspots.
We had an absolutely amazing time in Berlin and have fallen in love with the city. We truly believe this has been helped with the great experience we had at Massimo and Lucia's apartment. We cannot fault anything and would highly recommend to anyone who is thinking of staying in Massimo and Lucia's apartment. Thank you very much to you both.