I can’t recommend booking with this host.
On Tuesday i made a reservation to stay that weekend with jenny (friday- monday).
Unfortunately i woke up quite under the weather on Friday so i went to the doctor to get checked out, who suspected it might be covid and tested me.
She also told me to quarantine till my test-results came in so i had to cancel my trip.
Jenny was very kind and told me that if i send her the test-results, i would get a full refund. Which I didn’t expect but was very much appreciated, considering i only booked 3days earlier. I explained that I didn’t have my test results yet, but that i would send them as soon as they arrived and in the meantime i send her the document the doctor had send me that stated i had to quarantine (it’s in dutch but it contained the dates and such).
After which she became very hostile, saying i wrote the document myself and she wouldn’t refund me the full amount.
I again tried to explain that no, I didn’t write it myself, and no these aren’t the test-results, but i will forward them when i get them.
So when my test-results came back positive I forwarded these, like i told her i would. But she kept accusing me of sending false documents, saying they should contain a qr-code.
I’m not sure how it works in other countries, but the qr-code thingy is something you get when you’re vaccinated or recovered from covid to prove you’re good to go.
It’s not something you get when you test positive.
So despite delivering the exact documents she asked for, she went from nice to incredibly rude and hostile in a second.