The overall location is fine - easy access to public transportation and close to lots of restaurants and shopping. We had a very hard time finding the specific apartment and a difficult time getting in touch with anyone to find out how to find it. The apartment itself is very spare, the kitchen is very, very minimal, the sheets were worn and it made me feel like the place was not well cared for. Similarly, the pillows were lumpy and not comfortable. The rooms were clean and both the bedroom and the living area (that also has beds) felt open and comfortable. A big issue that led us to leave early was that the lock was extremely hard to use. We found out by accident that the owner of the Aceto restaurant that is part of the same building was also a contact for the apartment (knowing that up front would have been extremely helpful, it is disappointing that this information was never shared). The restaurant owner helped us to get in the door but it took him five minutes to persuade the door to open. With that issue we didn't feel comfortable staying beyond the first night because we were worried we wouldn't be able to get back in when we needed to! We asked to be refunded for our second night since we were leaving early and I was grateful that they did refund the monies. Communication was always polite and professional, however it was not as informative and helpful as it could have been.