The bed and garden was very nice. Me and my husband stayed there for 8 nights. So quiet and peaceful. I know Axel and Birgit have 3 children and I never heard them either. The garden is beautiful, we thought we would use it one day but we never stayed at home long enough to use it. The apt was good enough for me and my husband but I would not want other people staying on the couch, because there was not enough privacy if that is what you like. Axel and Birgit left us some juices and biscuits for when we arrived and the place was clean. I would stay there again if I go back to Berlin. It is a tram ride away from Pankow shopping centers and around the corner from a little plaza with markets and stores. It is very convenient to trains and buses also around the corner. We left in the mornings and didnt come home until after 9 p.m. There is a full kitchen also to make coffee or cook dinners. I was a little concerned about air conditioning but we were there in August and did not need a/c to sleep, it is very cool at night. We had plenty of blankets. I did not bring a computer so I dont know how the service would have been. There was plenty of towels, there was soap and a hair dryer which I was grateful for because I'm sure mine would not have worked in Europe, even with an adapter. If we needed anything I know I could have asked Axel and Birgit and they would have given it to us, they are very kind people.