I gave this place high stars because it is a very comfortable and cute accommodation. We had everything we needed. The AC works, there was heated floors which would probably be super lovely in the winter, the location was good. There’s laundry and a gym. That being said, the communication was absolutely terrible. I received only one response immediately after booking and then no response to any other questions I asked. I even requested to extend my stay and had no response. I ended up having to book another night separately. When I called, I did get an answer thankfully but had waited 2 days for a response through Airbnb with nothing.
That is my only complaint. Otherwise it was great.