Lena was away when we stayed in her apartment so we didn't meet her however she communicated very well and promptly to any of our queries. She arranged for her neighbour to meet us on our arrival to show us to the apartment and give over the keys.
Her apartment was lovely and spacious, clean, light and airy, with plenty of room for our family of four and well equipt. Also very quiet as set back in a courtyard.
The area was great, lots of shops, cafes and restaurants on the door step and very close to train, bus and tram links. Also within walking distance to Mitte.