We can’t begin to thank Sven and staff enough.
We had a sick child that needed medical attention late night and being Americans who didn’t speak German, we were having trouble getting through to a pharmacy/doctor.
I texted Sven after midnight and he immediately replied and his Assitant followed up with a call. They were able to get us to a late night pharmacy and in contact with a doctor. Thankfully all ended well and we could all get some sleep.
Aside from that eventful evening we were able to enjoy the apartment and the location. Great spot next to the subway station which was only 2 stops from Alexanderplatz, the wall memorial and trendy Kreuzberg.
Everything we need was at the house with info about the area and easy instructions to get to the house from different entry points.
They thought of everything and followed through. Highly recommend