When we arrived the whole flat smelled like cigarettes. when we moved the table , we found a cigarette stub under the table on the carpet! The toilet was used and not totally clean. kitchen pot holders were broken, there were no kitchen towels at all. The whole atmosphere tells you that the flat is not treated with care. There are no details and everything quiet abandoned. The only little lamp in the living room which could you give light sitting o the sofa was broken. And it was just put together as decoration. We claimed this but nobody came to fix it. my husband fixed it as he is very good in this. Also we had an accident t in the bathroom, the shower was stuck and every time when we opened the water there was brown dirty water coming out of the shower. There was definitely a huge problem with the water pipes. the flat company sent us a person who tried to fix it and afterwards they suggested us to go to another flat as the problem with pipes was to grave in their opinion. They suggested a flat 15 minutes far away from the actual flat and we really needed to be in this area due to familiar circumstances..They had no other options and also they could give us this new flat only at 18h in the evening. When we claimed the shower problems it was 10h in the morning!! So they asked us to stay in this flat with the whole bathroom broken and dirty (as the person who came to fix the shower left it completely dirty by throwing un blocker in the shower pipes/ no way to shower or open the water)until the evening..
Finally my husband fixed the shower by throwing more un blocker and we decided to stay in the flat as it was really necessary to stay in this area.
When we asked for a discount of one day for this inconveniences during one day and night without shower and water they even didn't answer us!
Besides the flat is very hot as all heating pipes of the house are passing through and under the flat.
You hear the elevator all the time as the flat is in the basement just at the entry of the house where everybody passes in the morning and evening. The living room/ sleeping couch is just besides the main entry, so you hear everything from the neighbors coming in..
In the kitchen is no day light, which is no problem, but with the time it is a bit uncomfortable.
In general we liked the area, the house and the neighbors, it is quiet cozy.
The decoration of the flat is nice and you can feel at home. The beds are comfortable.
The problem is that you note that the flat is not rented by a private person but by a anonymous company who doesn't treat the flat with care..We travel a lot with Airbnb and what we like is this personal touch we often find in flats with personal books, etc from the owner..The people who cared of us didn't speak even german, living in Berlin!
Total: not the nice airbnb experience we usually had..not coming back!