Aggi was lovely, we had asked to leave our bags at the flat before the check in time and she asked a friend to be at there to receive us, unfortunately our flight was delayed, she ended up waiting there for an hour before she had to go. The room is big bright, with big windows letting the sunlight in. The location is perfect, close to the centre and all main attractions by foot. We were always out and about so we didn't see Aggi much, but communication was brilliant, she was helpful and available, it was a great experience, thank you so much! :)