Ms. Heike is really really nice. She will respond to the information very promptly. We arrived earlier than expected, but in less than half an hour, we contacted the landlord and settled in. During the stay, I encountered some minor problems and solved them smoothly. It is very efficient. The environment and location of this apartment are very good, the transportation is very convenient, there are many supermarkets nearby, and life is very convenient. This is my first time to do a homestay. It is a very great experience and it is very recommended. If I come to Berlin next time, I will book again.