Unfortunately the place was awful. Me and my brother were shocked how dirty and noisy was this place. I had a feeling that they never clean there (blankets,pillows,bathroom, kitchen and even curtains were dirty, dust on the furniture, bed sheets dirty and moldy!!!). However Alex was very responsive and communicative and he tried to find the solution with us. Finally after a long ride we were checking for other apartments and moved there. Thanks to the Airbnb support team everything went fast and smooth.