They were very welcoming at the reception, which is also a bar where you can get a pint of beer or some snacks during the evening. They also serve there a 5€ all you can eat breakfast in the morning. My friend and I were surprised by the great looking lobby and overall cleanliness of the room and common spaces. Also very reasonable prices, for being right in the city center of Berlin, just a walk away from the major spots to visit. Towels weren't included in the price, so bring your own or pay 2€ at the reception. But there is body wash & shampoo in the bathroom. You can borrow a hairdryer, iron a kettle or a charger for free (with deposit).