Silke did not make us feel welcome at all. She was not there to greet us when we arrived at the apartment as she was very annoyed that our flight did not land until after 10:00pm. Prior to booking the accommodation Silke did not ask us what time we would be arriving however on the date of arrival she sent several messages stating that it was unacceptable to arrive at that time due to her not having child care arrangements and that we should have asked her permission first if it would be ok to have a late arrival time. This comment is quite disturbing as guests should be able to choose a flight that is convenient for them, not their host. Once we did arrive Silke made no effort to ensure we arrived safely, instead leaving it up to her (how she put it) older neighbour to let us in and provide us with the keys.

The size of the appartment was also not true to size from the images. This may be an entire flat but the bedroom and the living room are the same room, with the sofas pulled out for us to sleep on. The kitchen was much smaller the images suggested and was also part of the same room, making it a very tight squeeze for three people.

The location of the apparment is great as is only a 15 mintue walk to the neighbourhood shopping centre, sub way ans tram line however it is on the ground floor so keeping the windows open is not an option.

In all we enjoyed are stay based on Berlin but found Silke to be very rude and no effort was made from her to ensure we had an enjoyable day. We did not even meet her and she didn't even provide us with a map of the city centre.