My husband and I stayed here for our very first trip to Europe (we're Canadians from Vancouver, BC). And right from the get-go the owners were very responsive to questions and volunteered a lot of needed information to help us get settled fast.
Location:
The apartment is located in a great place near shops, restaurants, and transit. The door faces out onto a side street that was almost completely free of traffic noise, and you would only sometimes hear soft noise from people walking past. The bedroom is located at the back and faces a courtyard that was basically silent at all times (no noisy neighbors at all!). It was a perfect combination of quiet urban while inside. But as soon as you leave the building and walk maybe half a block to the main road, you're greeted with lots of amazing activity! There's a department/grocery store, pharmacy, convenience store, and many restaurants are all within a short walk, with the restaurants all having outdoor seating (feels very cool to walk along and see lots of people sitting outside enjoying their food and drink). Plus, a subway and bus lines that get you anywhere. It really is a fantastic location.
Cleanliness:
The apartment was perfectly clean, not really much to say about it other than that! :)
Features:
The bedroom is a nice size, with a comfy large bed. Lots of space to put clothing, and a few of the outlets even had adaptors (we brought out own too, but this was very thoughtful). The toilet/shower is very small, but I'm thinking this is a norm for European flats. It serves its function, and it's not like you're hanging out in the toilet for your trip ;) I will say the shower actually feels larger than it looks once you get in and shut the doors. And the water pressure is AMAZING, and heats up very quickly! There are 2 TVs, one in the living room and one in the bedroom. We never used the bedroom TV, but the living room one worked fine (plus they have a Chromecast, very nice since I forgot ours). Kitchen has a small hotplate, large fridge, dishwasher, and washer/dryer combo. If you're going to use the laundry, there are English instructions in the drawer next to the front door. Once I went over them, I was a pro at using a washer/dryer combo (not standard in NA). There are also shutters for all the windows and doors if you want to shut out all light and sound (though as I said it was very, very quiet anyway).
Conclusion:
The owners were extremely responsive and friendly. We had a fantastic stay in Berlin, and this accommodation was perfect. We would absolutely recommend this to our friends and/or stay here again. Thank you so much for helping make this trip an unforgettable, awesome experience!