Communication with Alexandra/Tomas was great but we had a few issues. We weren't sent the keycode prior to arrival so it took some arranging to get the code once we'd arrived.
The high chair was dirty on arrival as well as the rug and sides in the living room. The board above the bin fell off every time you opened it and my son could reach into the bin which was a bit of a nuisance. The apartment just needs a bit of TLC, there's no plug for the kitchen sink and the sockets in one of the bathrooms is very loose.
We strangely had an extra bed in one of the rooms and there were spare stained mattresses propped up in two rooms. There was also a dirty mask in the corner of the room and several stains on the bed sheets in the single room and on the cushions in the living room which wasn't pleasant.
I messaged the owner with these and more concerns and they got back to me very quickly. She wasn't aware but has said they will be rectified so that's good. Overall an OK stay but could be better