when i checked in i was given a smaller room than the one displayed at airbnb, and only when i brought this up, they told me i could move to the correct one the following day. then i mentioned to them that it did not have a washer/dryer as listed in airbnb. their answer was that i would be charged 15euros per time i submit a small bag of laundry and instead of addressing the misinformation i was victim of, they immediately changed the airbnb list of amenities to 'washer/dryer as additional paid amenity' and ignored that i paid for their place for 2 weeks exactly because it said it had washer/dryer in the studio. i would hope they would at least offer a a courtesy solution but they never answered my emails or airbnb messages or my in-person request to address the issue. so i stayed a this place frustrated for 2 weeks that i was lied to and no one cared. 😡🥲