Yvonne was in touch immediately when we urgently needed a room due to a cancelled flight, which was amazing considering she was travelling and was so much appreciated. The space itself is great, and check-in with her brother was flawless. If you like to hang out in Neukolln, this is a great place to stay as it is just south of Karl Marx Strasse on the U7, and getting to Schoenefeld is beyond convenient. Her cats are obviously a highlight! The only criticism I would have is that the bedroom smelled quite strongly of cigarettes, but this is just a matter of preference and may not bother everyone.