We think that the communication before the check-in was good. But even just when we met, she has been discourteous. Not a smile or a gesture of welcome. Also when we were at home she has not been friendly. She told us that we were too loud, too dirty and too respectless when effectively it wasn’t true. There was the dog that jumped up on the bed just when we arrived and she didn’t ask us if for us was a problem. It also continued to bark.
Also the kitchen was really dirty. There were insects near the table and in the sling. Also the microwave was really dirty. And the cookers were old, loud and dangerous.
On the other hand the beds were uncomfortable but clean as well as the bathroom that was clean and good. For teenagers is not a good place to stay.