Host did not respond to messages before arrival, and we were not able to access the apartment on arrival as key was not in the lockbox at checkin (and was not provided until after 10am the next day). Front door code stopped working before checkout but this was quickly resolved. Apartment is well located and basically fine but: fridge is very loud; bed would be difficult to access for people with mobility issues and seems a possible safety hazard. This is the first negative review I’ve left on Airbnb after many years without issues.