Yvonne was extremely friendly, only met her briefly but it was very easy to contact her. The flat was nice, it was a shame that upon arrival someone had been smoking in the kitchen so it didn't smell too great. The bathroom is perfect, huge bath and good shower. The room isn't as minimalist as the photo's with there being a few things on the walls however it was clean and spacious. Very easy to get the the tube station and the centre being about 20 mins.