We had a mixed experience with this listing. We didn't hear back about the arrival process until late the night before our flight which was early in morning, and this affected our preparation. As a result of this, there was confusion about the time we were to arrive and so the house had not been cleaned when we arrived. Stephan called to apologise over the phone, there was no bad intention on his part. The house is largely as described, was suitable for what we needed to visit family nearby.