Gregor was very responsive to all my questions before and during my stay, even when he was out of town. Key collection and drop off was simple. The location is fantastic. The apartment complex itself is quiet and it is about a 2 minute walk to the bus and a 10 minute walk to the subway. There is also a taxi stand in front of the apartment complex. The apartment itself is clean, compact and has the essentials. There is a washing machine but you cannot wash many clothes at a time. There are a lot of stairs, which is a challenge if you have several suitcases.