If you want a receptionists who can help you go for the guy who speak spanish, the other guys and especially the girls do not care about helping you. The service is a typical german service where politeness is not appreciated, and solving the costumers problems is not first priority. I told them my room was cleaned and they said it would be cleaned next day (!) And then they dont even clean it (!) I then tell them again (!) And they again tell me to wait another day!
Breakfast is really bad, no flavour. And they ask you to download an app to get 10% discount, it just pisses one off.
Bring a towel as they ask you to pay for one. And a locker unless you wanna pay for one there. They dont let you store your luggage there either, or they do but they will charge you as with everything else. No kitchen and no fridge, scarce access to clean water (ask the guy with black hair and a beard he will help you, or go directly to the bar and hope its not a girl working that shift), no access to kitchen nor fridge, not allowed to drink a beer outside because they want you to go to some bar they own next door. This ends up not being a cheaper alternative for you, with all the extra charges