Lisa was really nice we were about an hour late but she waited patiently for us! Communication was also great. The apartment is cute and has all the necessities. Close to the tram which comes very often and also close to all the tourist sites, location was amazing. Lisa has a little box with recommendations on where to go and local cafes and restaurants we found that really useful.
Just a note, there is no air con although it is listed but we didnt really need it and a fan was provided. Also it is on the 6th floor with no lift but that didn't bother us it was good exercise and Lisa kindly helped.
We enjoyed our stay and would choose to stay here again. Thank you!