Wolfgang and Philip were very nice and friendly. Only problem was that there were two rooms on offer on the listing but one could not choose which one and the one I got had the water pipes by the head rest so I could hear water running every time a neighbor used the toilet which was quite annoying. Also the curtains were very thin and one window did not have one so there was a lot of light coming into the room (starting at 4am in May-June). Besides this everything else was OK.