Serge was friendly and waited for us to get there. He showed me th apartment and gave me the keys. He let me know I could contact him with any issues. The apartment was clean and in a great location. He had a lot of amenities for us to use which was great.
I believe the pictures show a different listing as the apartment we stayed in looked nothing like the one listed. Since we have kids we were looking for something less fragile. The only other downside was the doors were loud so when someone woke up to go to the restroom, everyone woke up.
Other than that it was a great experience and a nice little apartment in a great location. We had a great time in Berlin!