Vanessa was very pleasant. It would have been nice to have been offered a drink of water or tea when we arrived. There was not even any water in our room. Please understand that you are getting a bedroom. The bathroom is next to the bedroom but the toilet is off the entrance lobby. This is difficult in the night if you need the loo and didn't bring a dressing gown! Also the wall is very thin between the toilet and the bedroom!
"Romantic" is definitely overstating the case in our opinion. There are lots of animals as well as dogs to welcome you. If you are not particularly an animal lover, it might be best to look elsewhere.