Lovely apartment but communication was at times poor. We couldn’t check in to the apartment until 4pm and then Susana was not at the check in at the time agreed, which left us waiting on the street with our luggage, and we were really disappointed when we tried to book the apartment for another night, which we thought was confirmed, though then failed to follow through and left us having to scramble to book an alternative. Lift was broken and this was not mentioned on the listing - apartment is on the top floor which was difficult with a child on crutches. Also the payment for cleaning fee is not included in the airbnb tariff, which was not mentioned in the listing.