Noemie couldn't greet us at the apartment. Her friend came in her stead. The apartment was relatively clean and kind of what we expected. It had everything according to the description. The rooftop pool was there but it was in maintenance so we couldn't use it while we were there. Noemie didn't tell us about that before we arrived which we were not to happy about, since that was one of the reasons we decided to rent the apartment in the first place. On our last day Noemie's friend didn't show up at the time we had arranged. We had to spend precious time of our last day in Biarritz waiting for him to return the keys. We didn't have his number and as the apartment didn't have wifi we had no way of contacting him. Eventually he didn't come so we just left and left the keys there. Later that day Noemie texted us and apologized for the inconvenience this caused us.