The appartement is rented by a vacation group company, something that had both plus sides and negative sides. Before checking in we had trouble finding the address to the house which was not stated in the information we received. I finally managed to find out via their helpline number via their website what the adress was but the key and information was in a "check in" safe at another adress where the travel home agency was. With this information check in was easy but the stress of not knowing how and if we would be able to find the place was very negative. Especially seeing as they also made us pay a safety deposit via their website that was not mentioned in the Airbnb page. Overall we got lots of information in contract form but not the actual address. Finally the cleaning had not been effectated even though the information said that there were extra covid measures in place. When we complained they were very helpful and wanted to send a cleaning team straight away. Also difficult to communicate as they responded in email form, by calling, texting and sometimes on the Airbnb platform but it was different people and so it would have been much better if it was just on the Airbnb platform. Another issue was mold in the wc room, bathroom tile joints and ventilation above one window. Otherwise the appartement was great, practical, close to the centre and beaches, in a calm and cute neighbourhood. All the kitchen appliances were new and good. There was also some trouble getting into the garage but we were helped with that. Overall, it's a great place but needs some fixing of the appartement, à clear adress in description, more clarity that it's a travel home group and safety deposit demand should have been included in Airbnb payment not via exterior website. Also the staff was very helpful but one person could have quickly responded to our request for the address rather than lots of texts and having to insist on the call to a helpline in another country.