It’s the first bad experience we have had in Airbnb and we are really sad about it. We have been in many easy, simple rentals, even surf cottages on the Portuguese coast, but we have never experience this level of dirt.
We have left clean the air filters in kitchen and bathroom and we removed stains in the kitchen walls and the dirt in the kitchen in general, but it’s not normal to have spider nets hanging in the toilet, the flush push button out and some green dirt growing inside, a terrible smell, mold in the room closets; old and moldy pillows and things in the closets with a note of “not touch” while it should be empty for the newcomers, hairs in the beds; a broken and stained coffee machine with the glass part destroyed, ton of mixed plastic glasses and cutlery… the kitchen counter almost falling as it’s fake and hanging so there’s no space to cut or prepare food, and old broken pan to cook, the shower bar full of deep rust and the shower contain full of mold…
This is not tolerable and you must invest some money on making the house livable and safe if you are making people pay over 200€ per night.. also, you should said that the house is directly over a road with traffic day and night and should care a little of the noise you make in the night as we had to hear lots of strong hits and noises every night around 23-24 hs.