Ashleigh, as a host is as good as you get. She was very professional without being stuffy. Communicating with her was great and she was very helpful with any questions we had, even ones we didn't know we wanted to know. The location of the apartment was a short walk to shops and the ocean. The loft is quirky and cool. The apartment has everything you need and is a great place to sleep. You can't go wrong picking this one!