The nephew of the owner of the apartment greeted us right on time in front of the building with a big smile and helped us with our luggage. He was extremely friendly, professional and helpful. He gave us a tour of the gorgeous building in a pristine, 5-star location of Biarritz. He spent some time with us explaining all the workings of the apartment, including providing great dining suggestions in the area (in the apartment there is a curated list of "Things To Do" in French and English). He finished cleaning the windows and told us that if we wanted maid service to let him know and he would take care of it. His family also owns another apartment in the building which is great because he/the host are connected to the building and thus available for one's needs.

We liked the decor contrast of classic with modern touches. You can't beat the location and the views. We definitely recommend it.