Monique was very nice, she picked us up from the train station on time and drove us to the apartment and explained the things to do in Biarritz. The apartment has everything you want in one and is super close to the beach. However, it faces a busy street, so I would not recommend to light sleepers, and the bed is a fold out couch. Monique allowed us to leave at whatever time we wished on our final day, which was nice.