I believe Herve's description says that he works in the hospitality industry and you can really tell. A truly exceptional host. He is not on site but very responsive and was able to resolve the one small issue we had while staying in his flat over the phone within 5 minutes of me texting him. I think this flat is priced similarly to a lot of studios in Biarritz but it has a separate living room which my husband and I really appreciated. The location is fantastic- right next to the Port Vieux beach.