We had ten good days in Bernard's apartment. The apartment is nice, and the pictures are accurate. It was very cozy. We don't know a word French, so we had to communicate in English. This worked flawlessly with Bernard, but the woman who welcomed us and handed over the keys didn't know any English at all. That whole scenario got a little complicated, but it all worked out after a while. Knowing a little basic French would get you a long way. We recommends this apartment, especially since it's a lot of value for the money - it's in Biarritz after all. We had to pay a little extra to get bed sheets and towels, which felt a little unnecessary, and also, the sofa-bed is not my backs best friend, but it's all right.