We visited Biarritz at the end of December 2017, as a holiday treat, to celebrate New Year. The town was incredibly busy with hoards of people and traffic, as we had expected. A great atmosphere! The festive lights were very impressive indeed.
Communication with Mary before our visit was friendly and helpful whenever we posed questions. Unfortunately information was not forthcoming, especially details for parking. We arrived at the apartment and had to drive around for almost half an hour before Mary appeared with keys to the underground car park. However, the car park was a real bonus and we were grateful to have our own secure parking space.
The apartment itself was on the fifth floor and the views over the sea and the town were incredible! It was central and there was no need for us to use the car.
Mary explained that we should be careful opening and closing the door to the apartment as it had been broken. In actual fact, the door and its frame had completely come away from the wall. We felt quite uncomfortable while staying in the apartment because, essentially, it was insecure.
The apartment was somewhat ‘tired’ and borderline clean. We were asked to pay 50€ on departure or clean the apartment ourselves, so we paid. It would have taken us all day to clean the apartment to an acceptable standard. Not the perfect ending to our holiday!
The bed was very soft indeed, uncomfortable, but the linen clean and fresh. The shower was absolutely amazing! Very powerful and there was lots of hot water. Unfortunately, there was very little toilet roll, which we would have expected to have been supplied. (This was especially frustrating, as it was a Bank Holiday weekend and we did not know the town. The last thing we wanted to do was find a shop selling loo roll!)
Overall, we enjoyed our stay in the apartment and with just a few essential improvements, it could be superb!