Denise & her daughter were lovely. They met us at the house to hand over the keys and give us a tour of the house. The house was well equipped with everything you need as well as maps and a folder with the appliance manuals which came in handy when using the washing machine. The house was lovely and cosy. Biarritz was one of my favourite parts of my trip. Would definitely stay here again and I will be recommending to my friends. Thank you Denise