We really wanted to make our stay work but we came during a heat wave which made our first night unbearable with no ac or fan to help alleviate the heat. Not to mention all the flying black termites that seemed to all come out at night. Aside from that, Hugo was nice and considerate. He was quick to respond with the bug problem but it was a bit concerning how many bugs came out. You can see all the holes in the wood. I hope they are able to fix it.