We were met by a lovely lady by the name of Anne Marie a friend of Elisabeth's. We arrived on a Sunday earlier than expected and it was no problem. Anne Marie promptly met us outside the apartment and when she saw us she gave us a big smile and a wave. We got a very thorough introduction to the apartment and at the end when I asked if there was a supermarket nearby she told us the only one open was a short drive away. She even offered to escort us to the supermarket. The apartment is in a nice quiet building and it has all the amenities required for your stay. Parking was handy in the private car park, though a car is not necessary if staying in Biarritz. Elisabeth sent a text to enquire if all was ok and to not hesitate to contact her if we needed to and that on our check out day there was no rush because no one else was due. When we did meet Elisabeth to hand back the keys she was very charming and keen to know if we enjoyed our stay. We would definitely recommend her apartment and would stay there again if ever visiting Biarritz.