The villa and complex is fantastic - perfect for a family holiday in Biarritz.
The villa itself is clean, spacious and has all the necessities and conveniences we required. The kitchen is equipped with all the basics but if you are planning on having any home cooked meals, you will need to pick up cleaning products etc as you're only supplied with a few dishwasher tablets, sponge and dishwashing liquid. Bedrooms are large and beds comfortable. All towels for the home are provided - you just need to get some for the beach. While the garden/outdoor space is not enclosed, you do still have your privacy and are able to play with the kids / sunbathe in peace. The appliances in the kitchen were all of a good standard and fully functional. While the wifi isn't the fastest, streaming Netflix isn't an issue. Worth noting that aside from French terrestrial TV there isn't a DVD player/sound system in the villa so if you need to entertain the kids bring a laptop & hdmi cable.
The complex and grounds are really well maintained and the pool big enough to cool down / play in or lounge around (as long as everyone in the complex doesn't have the same idea at the same time). Safety wise, it feels very secure as you would expect in a gated community.
The villa is literally 500m from Milday beach and also the Cite de L'Ocean. There's an excellent playground for the kids on the beach which is really well maintained. I recommend heading down to 'Milady Beach by Bokado' restaurant for sunset drinks, tapas and one of the best steaks you'll find (the chargrilled Côte de Beouf is to die for).
If you don't have a car, the bus stop is literally by the back gates of the complex so getting to the centre of Biarritz is no issue (literally 10-15mins).
There aren't any bakeries or food shops in the immediate area - but the nearest bakery or Intermarché Hypermarket is only a 5 minute drive away.
Overall we (family of 4 with 2 young kids) had a great time and were really well looked after by Sophie - to the point where our taxi to the airport was late and she offered to come pick us up herself, which is beyond the call of duty.
Having been to Biarritz and stayed in various locations / properties, I can highly recommend staying here and will be going back again...soon!
Thanks Sophie!!