Sylvie is a clean, safe and helpful host. Sylvie offered a two double-bed room and made sure we have fresh towels. It was very nice she informed us about places in Biarritz and presented views on the postcards.
I went with my friend, and unfortunately, Sylvie made us feel uncomfortable. We set our alarm at 8am, however, we didn’t woke up. Sylvie came to our room with a scream and swear, and it was aggressive. She was just shouting for a good few minutes at us while we were sleeping. What is unfair, she woke my friend up one day in the morning, and I just want to highlight the fact that here was lack of respect and of privacy.