This apartment is perfect, just as described, clean, efficiently laid out and wonderful to have a balcony. Also, we did not meet Gilles but Francoise is a delight and kindly picked us up from the airport when we arrived and dropped us off at the train station on the last day. The only little glitch was the language barrier. Fancoise spoke very little English which is typical of the area (they speak French, Basque and some also Spanish..that's enough to learn) so asking questions, in our case about the bus, was impossible. It turned out that anywhere one wants to go can be gotten by bus at the front door but Francoise couldn't explain that so we wasted a lot of time figuring it out. Nobody's right and nobody is wrong in this case, it is what it is, but maybe a list of which bus # to take where, cost of the bus, etc, via Google Translate, on the sheet of apartment instructions provided in English would do it. All in all,though, it was a great stay, great apartment and lovely hostess! Highly recommended!