I don't recommend stating at Sylvie. The cleaning is made by hosts but she doesn't checks if it has been made properly. I entered an appartment that wasn't clean. The linen from precedent hosts was in a bag, she didn't collect it. What's more, there was nothing to make a morning coffee : no coffee, no boiling machine. Just a Nespresso machine! Lastly, after telling her friend about all this, I never received a message from her, personnally, to explain or to apologize.