This apartment lives up to the photos. It is in a beautifully renovated apartment, very central in Bordeaux, but set back enough from the busy streets, making it walkable to all the historic areas, shopping, restaurants, yet giving it a more relaxed feeling. Frank keeps in excellent contact. Although he was away and we did not meet him, he arranged for one of his staff to greet us and she was warm and welcoming. The apartment has all the small touches appreciated for a short stay - shampoo, soap, dishwasher and laundry detergent, coffee pods, paper towels and toilet paper. Although Bordeaux was under heat wave while we were there, shutters keep apartment cool enough during the day and fans offered adequate relief overnight. We would definitely return to this beautiful city and apartment.