Our stay here was fantastic from start to finish! We came in a little early and they were more than accommodating. They were extremely responsive and friendly and went above and beyond to make sure that we had a great stay. Our favorite part was all of the extra effort put in, from chocolate on the pillow, fresh cheese, breakfast, and snacks in the fridge, to the great recommendations to check out the local areas. Overall great experience and we will definitely be staying here again when back in Bordeaux!