Xavier was there to meet us upon our arrival. He gave us a tour of the apartment and explained how everything worked. Xavier was very detailed in telling us about all the local restaurants, wine bars, bakeries, and places of interest that we should visit during our stay. The apartment was well situated in the middle of where all the action was, so you didn't need to get on public transport to get around. Everything is within walking distance of the apartment in Bordeaux. We had one small problem during our stay, and that was the apartment did not have Air Conditioning and the outside temperature was in the high 90's-f during our stay. I missed this fact on the details when booking the apartment (my fault). Xavier had supplied floor standing fans which helped, but was not enough to keep the place cool. I would recommend this apartment and location to anyone wishing to visit and stay in a great apartment in Bordeaux.