We really enjoyed our trip to Bordeaux and the location of the apartment was terrific. There is a very easy and seamless self check-in process, and all the main sites are within walking distance.
However, there were a few things we found disappointing, the main one being we found the listing to be quite inaccurate. In particular, the washing machine was not in the apartment itself, but in the basement (which is quite an unpleasant and dirty space). We think the listing should be updated to say that the washing machine is in the building, not the apartment itself (this is a function on Airbnb and we have seen this noted in many other listings - "Washing machine - in building"). Further, the listing says there is an oven (there isn't one, only a microwave). Finally, there was no linen for the quilt/duvet/doona, just a quilt on the bed (unlike in the photos and as noted in the listing). Unless this is being washed between stays, this seems unhygienic. We have never had an Airbnb provide a bed with just a quilt and no sheet or cover.
The communication was also inconveniently slow: other than on the day of check-in, Julie's response time to our messages took a minimum of 7 hours (including in one particular instance overnight) which was inconvenient particularly while we were waiting to locate the washing machine.