Louis is great. A diminutive fellow with a full red beard, bushy eyebrows and a ruddy brillo mop of a head of hair, he presents as something of a Leprechaun! Most hospitable, he has a bottle of wine waiting ( this is Bordeaux!) cookies, a six pack of Evian and plenty of coffee. The location is superb, just steps from a huge public parking garage and the interchange of lines C and B for the Bordeaux tram which gets you to everywhere, especially the Palais de Congres and the Convention Center ( Parc des Expositions). The room is quiet and does not face the street. The bedroom is a loft ( he calls it a mezzanine) and it reminded me of my dorm room at Columbia, loved it. He stays at his parent's flat one flight above, so he is always nearby in case of emergency. No TV or radio, but who goes to Bordeaux to stay home? I would book this place first the next time I go to Bordeaux. Recommended without qualification nor hesitation.