Problems we encountered:
1) Check in time after 16h stated on website: Concierge asked us what time we will arrive at Bordeaux and asked us to text him 30 mins before arrival at the apartment so we texted him 50 min prior to our arrival at 17:55h. When arrived, he texted us he wont be ready until 19h and at the end he opened the door for us at 19h15h.
2) Website stated that there are toiletries but there was no toilet paper, no soap and etc…
3) Website stated that there are air conditioning and only one room and living room have them (someone already mentioned the AC is not working well in living room).
4) Website stated that there is washer machine but it is broken. (We took photos and the door and screws are on the floor) We wrote to the host right away but they responded very slow and asked us if its working or not ?!? If we mentioned it of course its not working!!! After that no more response and simply ignored us.
5) Kitchen exhaust fan system is not even setup.
6) Communication was absolutely bad. No hospitality at all.
Good things:
1) Spacious
2) Good location