This was our first airbnb experience and everything about it was positive. Fabienne was very friendly and welcoming, she provided the right balance of help if we needed it and leaving us to enjoy our stay. The apartment is exactly as listed, the best bits for us were living among the locals, which meant it was very quiet at night, but also being within easy walking distance of the centre of Bordeaux. The bed is very comfy, there is a good wifi service and everything is clean and well maintained. We stayed for five weeks so made good use of the kitchen facilities, which are fine for making simple meals (having an oven was a bonus). We also appreciated having a washing machine. We didn't use the TV but for others who might want to there are only French channels. The wifi was good enough for me to watch Wimbledon on bbc iplayer so I was happy. It was very hot for part of our stay but we managed to keep the apartment cool using the shutters, these are also great for ensuring a good night's sleep. Only downside was we had to set our alarm otherwise we would sleep all morning without light! We loved Bordeaux, it is a beautiful city, and would certainly recommend Fabienne and her apartment. And for those whose French is as bad as ours Fabienne speaks English very well!