The staff is AMAZING! especially Graciela & Jordan. Can't remember the other staff names but everyone was fantastic.
The hotel lost their WIFI but it wasn't something they could control (server issue). Rooms are small but new, clean and basic (e.g., no hairdryer, no face towels). With a kitchenette, mini fridge/freezer.
We purchased the breakfast option for both days- Again, totally worth it. There is plenty of availability for free street parking and is walking distance from the tram.