We are a couple who traveled to Bordeaux. This is exactly the best location, a very quick walk to everything you could want. Olivier was very kind to allow us to check in at 12:30pm ahead of time. At first the hot water didnt work so he came to check and it did so that was a non-issue, he was kind to come very quickly to respond to us. We were there during a heat wave and, as is typical in France, the A/C is very weak so we were still very hot in the room. Nothing to do about that, but beware if you need it cool in your room. Otherwise the decor is very chic. Very communicative (I speak French so not sure if he speaks English).