Jean-Louis gave us a warm welcome and took time to explain the tram and bus connections when we arrived. Communication was excellent prior to our arrival as well. The room was very clean, quiet and comfortable. We had our own bathroom with a very good shower. An easy walk into Bordeaux city centre. At check out we were able to have time to get to know Madelaine too. We very much recommend staying here. Also a quiet street, safe to park the car overnight.