What a brilliant Airbnber! Louis kept in touch prior to our arrival, including a very useful and detailed email about how to find the apartment which we really appreciated. The apartment was clean and comfortable, there was no problem with our early arrival and he left us a nice welcome pack of goodies.
Whenever we had any issues (like not realising how the locks worked) he came to help immediately, and he gave us a detailed talk through of Bordeaux and things he recommended for us to do and see, complete with pictures and maps so we didn't get lost. Apartment plus tour guide!
I cannot recommend highly enough, thank you!