We didn't meet Marie-Claude in person but her daughter was very nice. We also got quick responses through messages from her. Great location and space, adorable decor. The apartment does get a bit cold despite the single heater. We also weren't able to use the dishwasher as there was a water backup of some sort. These two factors are the only reason we didn't give a 5, otherwise we would have. We would still recommend her space though!