Louis was very welcoming and communication was good. The accommodation was ok. Although the location was good for Bordeaux and the tram, we felt a little unsafe walking through the yard to the barge at night. No lighting and the gates were often unlocked( people hadn't closed them properly) so we felt a little unsafe and not secure for the car and our belongings. The balcony was great to enjoy a drink at night overlooking the river and bars etc opposite. I think it was as we expected but the lack of security spoiled it a little.