Olivier and Érika have been very friendly and helpful. Communication before arrival was very fast and professional. Check in was personal by Olivier who gave us a lot of tips how to spend a good time with the kids in Bordeaux and the surrounding area. We stayed for two nights with our three kids in the apartment and liked it a lot. The location ist brilliant, 15 minutes by tram from Bordeaux city center in a quiet and charming outskirts district. We recommend the appartment.