We had a wonderful stay at Laurence and Jean-Michel's apartment. Everything exceeded expectations. Their apartment is "cozy" (not big), but it was extremely comfortable. We cooked many of our meals there and took full advantage of the small balcony. We requested a crib for our 17 month old daughter, and it was set up when we arrived.
Although we are seasoned travelers, we still make stupid mistakes... when we arrived I left a bag in a taxi. Jean-Michel was tremendously helpful tracking it down. He went above and beyond. Throughout our stay, Laurence and Jean-Michel were very responsive. They are exceptional hosts.
The location of the apartment could not be better. It was our first visit to Bordeaux and a great spot to be based... there was so much to do and see within a short walk. Laurence and Jean-Michel have a lot of local info in the apartment. The tourism office is only a 5 minute walk... but you hardly need it since they have so much of the information their in the apartment. :-)
Highly recommended!