Hostile unhelpful host unwilling to deal with issues that crop up in a respectful and constructive way. Unless you want a stressful stay, I’d suggest stay away.
It’s a shame, as the flat is well-situated, spacious, chic and clean. But unless you’re prepared to be insulted if things don’t go quite to plan, there are far better options in the area.
It’s also rather no-frills for the price, so don’t expect much in terms of special touches. Toilet not flushing, broken doorknobs, peeling damp on the bathroom ceiling. No soap to be found anywhere. So come prepared!
Anyone considering this place should also note that
a) the flat is not suitable for those unable to climb two long flights of stairs;
b) there is an apparent strict 4pm-8pm check-in time not shared with us prior, and various financial penalties for perceived infringements which you need to be clear on.
I’ve detailed the verbal abuse my unwell elderly mother was subjected to by the cleaner in a private message, but suffice to say this was the worst travel experience I’ve had in 95 countries in 25 years.
This stemmed from a simple miscommunication with the landlady’s cleaner in relation to timings for luggage storage, which very quickly escalated, and was very poorly handled by the host, who refused to find a solution and instead responded with a number of inflammatory messages. It’s a shame, as this should by all accounts be a lovely place to stay.
Lastly, be aware this is not a ‘cultural’ issue either - we’re native speakers - in fact my mother is from Bordeaux!