This is a good place to stay when staying in Bordeaux. It is well located in the centre and looks good in real life as shown in the photos.
We actually ended up cancelling our stay here after viewing the flat itself. This was due to the stairwell leading up to the apartment being located on the top floor, level 3. The person I was travelling with has back and leg problems as well as a fear of heights. We had asked Eric what floor this apartment was on in advance of our visit to check it would be suitable for my travelling companion. We were given the floor level but no mention was made of the narrow stairwell and height of the building which for some, like my companion, was an issue. As a result we were unable to stay and had to cancel. We feel taking this in mind, that this should be something that is mentioned on the listing to prevent a similar thing happening to someone in the future.
Communication with Eric prior to the trip had been relatively good and when we messaged to say we had a problem he did get back in touch. However once we messaged him to inform him we thought we would be unable to stay we ceased to hear anymore from him. This was issue as we had asked questions about the refund we would receive from this booking as well as how to go about dropping off the keys for the apartment.
Eric does not live nearby. Instead, for out visit, a friend of his arranged the collection of keys for us where they were left at a nearby shop for our collection. His friend was very good at communicating and we appreciated her help. We were however disappointed by Eric's lack of communication at the end of our visit, especially after reading previous reviewing which stated there had been good communication. In the end we left the keys in the same shop they had been left with us as we didn't really know what else to do and hadn't heard back from Eric. This was quite stressful considering we had keys for an apartment and obviously wanted to make sure they got back to the owner safely.
Despite all this the apartment did look nice and clean, like the photos. Eric was communicative at the start and responded. We were disappointing with the communication at the end.