We were unable to check in because we have a small service dog even we offered to pay extra. The owner didn’t allow us to stay in the Airbnb. It took us 3 more hours to contact the Airbnb and finding a new place. It was a big mess. At least the owner refunded us. But he doesn’t speak English, we were unable to communicate, we had to ask a stranger to translate for us. It was a huge mess.