I have given 5 star reviews to other Airbnb hosts, but Xavier is on another level. I cannot say enough good things about Xavier himself, his daughter who helped out while he was away, or the apartment. It was the best Airbnb we have ever stayed at, easily. Xavier was extremely kind and professional from the start. He knew we were celebrating my birthday in Bordeaux and never missed an opportunity to wish me a happy birthday. He was not in town while we stayed in Bordeaux, so had his daughter, Flore, provide us with all the information. In fact, he told us that Flore needed to be near the airport on our arrival day, and arranged for her to pick us up—in spite of the fact that our flight was delayed more than 2 hours. I don’t think this is typical, but it was so helpful. Because of our flight delay, we nearly missed our dinner reservations (and would have for sure, if not for Flore!). She was also very helpful and sweet, and spoke lovely English. The next day, she sent me a text to wish me a happy birthday! Xavier also sent me a message to ensure everything went well with Flore and to wish me a happy birthday. What service! The apartment itself is just unlike any other. Everything looked professionally cleaned and the space was both cute and functional. The décor and Xavier’s communication made it feel like a 5 star resort. He made great use of the space and it seemed he thought of everything—including little things we didn’t find at other Airbnb apartments, like a new sponge for dishes, and paper towels/dish towels. We used the washer, which was helpful, and enjoyed spending time in the apartment as well as out and about in Bordeaux. It was very quiet and well-located. I cannot say enough good things about Xavier and this apartment!!