Valentia was very responsive and friendly. The location is conveniently near the train station, but a little bit of a trek from the city center. We only stayed one evening so the apartment suited our needs, however it wasn't the most pristine. The bathroom had a smell and could have been cleaner. The mattress felt like kind of like an air mattress that wasn't full because it was sinking in the middle. We also didn't understand the note left for the wifi access, but luckily we didn't really need it. The building does have great security though, so we felt very safe.