The worst attitude we've ever had in our travels. Began to inspect as an inspector of housing and presented for the fact that the dishes are not placed in place. There was some dirt in the bathroom. Not a perfectly clean stove and oven. The nonsense of these claims that she had a cleaning service is included in the tariff. And we generally are not required with the included cleaning to clean floors, oven and arrange the cups to the detriment of our tours and experiences in Bordeaux. Upon arrival, the Stove was originally not clean. Oven votei unwashed 5 years, all in the fat. There was food in the fridge and so on. She had dust under her bed and spiders with cobwebs on the walls. Us to that arrivals have the whole apartment to attaccati to protect yourself from such hosts? For your information, Virginia said we had to clean up the trash bags, which we did. For the first time I face such a delusional situation as I travel. We lived there for 5 days. Paid 600 euros . Of course we can not return the apartment in the same perfect condition. How could the master even think of that? A few days later filed for a refund of 250 euros, with the damage nothing was found on the spot. Naturally this claim was rejected. Be warned that in the end you may face such a shock situation that can spoil your impression of the rest.