I spent 4 nights at this apartment during Euro 2016 and I was 100% happy with the experience.
Eugénie communicated very promptly and clearly (her English is excellent) in the weeks before arrival and she was in the apartment to welcome me and show me around at the agreed check in time.
The apartment is spacious, bright, comfortable, very clean and well equipped. It is in a modern well maintained building on a quiet side street and was easy to find. The neighbourhood felt very safe day and night. There is a boulangerie and small supermarket within a few minutes walk.
The location is great, just a couple of minutes walk from the Hôtel de Police stop on Tram A and you can walk to/from the city centre easily if you want. The main train station was about 20 minutes away by tram.
I would not hesitate to recommend this host and apartment to anyone else spending a few days in beautiful Bordeaux.