Unfortunately we didn't get the chance to meet Antione during our stay but he had arranged for us to pick up a key from a nearby shop. Never having been to Bordeaux before and arriving tired, hungry, pouring with rain and in the dark it took us a while to find the shop! However arriving into the apartment made us feel a whole lot better-it was exactly like the photos and was warm, comfortable and clean. Even better was a bottle of wine waiting for us which we were very grateful for! We would definitely stay here again if it was available. Although we didn't meet Antoine he answered all our questions that we texted with restaurant suggestions etc.