The apartment is perfectly located for all restaurants and bars. The apartment is run by Caroline on behalf of the owner and she was excellent. She was friendly and communicated well her assistant Aimee was also excellent and full of useful information.
However we experienced a problem with the hot water which unfortunately couldn't be fixed which meant we could not shower in the evenings. To our disappointment and despite the engineer confirming that there was a problem with the hot water thermostat, the owner questioned our issues and told us that no one before had experienced any issues. A respond like this is just so disappointing.We actually had to rent a hotel room for a day just to shower. We are still disputing this and cannot get a fair resolution which ruins our whole experience. There was also no kettle in the apartment which Caroline had to bring the day before we left.
This bad experience has nothing to do with Caroline and Aimee who can only be commended for their professionalism. The owner should realise that his guests don't fabricate stories for financial gain and he ruins all the good work of his staff with this kind of attitude towards paying guests.