Nadege was very helpful & we had good communication via airbnb. The keys were left at a hotel where I was staying in France. We had planned to meet at 5pm to handover the keys and to get information about the flat. Nadege arrived early and we missed each other tho' she did try to contact me on the phone, but reception was poor. As a result, we had some difficulty finding the flat but we rescued by sat nav! We used the remote control to discover the garage and the building as the address was 29 not 27 Rue Lajarte. We eventually got into the apartment building and then had to discover which flat we were staying in. Fortunately, the mail box was named and we found the flat which was very compact, well equipped and well situated for getting into Bordeaux. The weekend we were there was extremely hot and humid so we opened the windows but found the street quite noisy. The garage area was large and very secure. We had a wifi and found a message from Nadege with lots of information. We had a great time there and would stay there again.