The apartment was sparkling clean and had every detail covered, even the sofa bed made for our daughter and bottled water for all of us to use during our exploration of Bordeaux. Likewise, the communication was excellent, always prompt and clear. Fabien went to the extra effort to send the translations for the check-in and check-out procedures to us.
While the location of the apartment is not ideal, being in a more industrial area and next to a busy road, Fabien has done everything possible to ensure that the apartment itself is bright and friendly and very secure. We were always able to find parking on the frontage street, and Fabien was also sure to give us information about various public transportation options.