This was our first BNB undertaking. Location couldn't be better And the apartment was fine for the two of us. We spent two days there essentially to get adjusted to the time change (US to Bordeaux via Amsterdam in one day.). Laurence was very responsive on line (we regret that we did not meet Laurence due to our rather tight schedule). Eddie was the man on the ground and he went out of his way to accommodate us.
- microwave/convection: In spite of the diagram provided it was difficult to understand. A blowup of the panel alone might help to alleviate confusion.
- bathtub: no hand-grabs and slippery tub. No non-slip material in it. Not good.
We did not get a chance to discuss the above with Eddie before departure due to time constraints. But Eddie is a very capable and can-do person and I have no doubt he will correct the bathtub situation soonest. On our way out Eddie went out of his way to assess and explain a problem we were having with a French cell phone we had purchased. Both he and Laurence came across as honest, trustworthy people and are both responsive and pleasant to deal with.