I was locked inside a room for 5 hours and the host was completely uncommunicative. I reached out to them multiple times but they were compltely unresponsive. It was clear they had never been to this location as when they finally did respond they asked me to send them pictures of the door that locks from the outside and were completely confused why I was locked inside.
They charged me 150 euros through a 3rd party payment provider to pay for a locksmith who just turned the doorknob.
Also the furniture was busted and there were no cups, the greatest crime of all.
Overall awful stay, wouldn't recommend staying with GuestReady under any circumstances. If anything goes wrong you are completely on your own in their mission to extract maximum profit out of their rentals.