Stéphane was very friendly, always responded pretty quickly to our enquiries, the house was perfect for our family. We had 2 kids and a baby and we had everything we needed for them, outdoor space, high chair, cot, and even a safety gate for the stairs. The place was fresh even though it was quite hot outside. Lovely kitchen with all the amenities, extra bedding if needed and even a garage for the car. There are 2 trams 15 min walking and only a 20min walking to town. Loved the decor of the place, would recommend it to anyone looking for a family friendly accommodation in Bordeaux! Will be back!