We stayed at Audrey's apartment for three nights. The communication was great and Audrey gave us excellent directions to the place. There is a tram from the train station. Check in and out was good. The apartment is in a fabulous area. It overlooks a square that can have markets during the day and is a popular eating area at night. It is close to the old part of town and has plenty of restaurants close by. There is also a supermarket not too far as well as fresh food market. The apartment is lovely and well stocked. I would recommend this apartment to most people but be aware that there are four flights of stairs and no lift but do not let that put you off if stairs are not a problem. I would definitely look at staying here again if I return to Bordeaux.