The apartment was beautiful and was exactly as pictured. Monique was helpful and would reply quickly to all our questions or concerns :) The apartment had a folder with instructions for appliances etc. so that one could check it incase of any concerns or questions on how to operate anything. There were also reminders and notes pasted on the wall in some areas that addressed any concern Monique thought we (or any guest) may have. Great place and good experience with monique :)