Maylis and Andy are very responsible and friendly.
Honestly, we were very satisfied (and surprised) with their hospitality.
Our check-in time had been updated several times, because I've got several troubles on our way unfortunately. But they prepared multiple ways for us to get keyring, so we were not concerned about how to enter the room.
Maylis provided us helpful information about their amenities and a local event (that we better notice) in advance, so that we could have safe and excellent stay.
As for the apartment, there is nothing to complain.
Its location is perfec. Good access from Bordeaux airport.
The tram station and the bus stop are located 1 or 2 minute on foot.
The rooms are clean, comfortable and spacious.
Wi-fi is speedy and powerful central heating.
Kitchen is works fine (thank you for fixing the jar!) and it has enough tools/seasonings for cooking.