Bad experience even the appartment itself was great.
Very well located, very convenient for a short stay. The fournitures are new and of good quality, the bed is very confortable. The kitchen is well equiped and quite fonctional.
Although I still DID NOT really enjoy my stay there due to Julie's unfriendly and unhelpful attitude when I discovered my washing machine didn't work. I contacted immediately both Julie and Jean-Aurel(he welcomed me at my arrival). Neither of them answered my calls! I then sent a message to Julie the 2nd day and got a reply 10 hours later only! Her instructions didn't help me to use the machine. The result of the messages communication was: she could NOT do anything before next Monday. Monday morning 10am she sent a message saying she could come to fix at 11:30 and ONLY that time. I had to accept that even though the action violated totally my privacy and intimacy.
I reported to Airbnb team, she got very upset and sent me a long and agressive message complaining me not having closed the door and lights in the room, which was not true. I closed the door with key every morning without exception. For the lights: i think i totally have the rights to let them on, just as what i do at my own place.