Philippe was very friendly and helpful right from the start. Met us at the door, easy check in, told us a couple of things about the city. The flat was as described so nothing to comment on that. It's situated in a great location in the center. It's an old building, as most buildings in the city, so don't expect great sound insulation from the bottom floor. The only "negative", the Wi-Fi connection that wasn't strong. Definitely recommended if you're in Bordeaux!