Pierre was a wonderful host and very flexible with checking in and out, and allowing me to keep my luggage there after check out until my train left. He spent time giving me tips about which parts of the city to see and which cafes to stop by. If I could give more than 5 stars for communication, I would! The place had everything I needed and was well-decorated and organized. The location was very safe and in the pedestrian zone, and the building was very secure. As a solo traveler, I felt very safe. It's a bit noisy in the morning with the neighbors (and the windows open, as it was July and hot) but I didn't spend much time in the room anyway. Easy to walk to everything, such as the Bourse, the quai, restaurants & bars, the public garden, etc.