There were a couple of things that I didn’t enjoy about my stay. But before I get to that, I want to mention that the location is good- very close to numerous restaurants and shops.
That’s said, I wouldn’t return to this Airbnb due to a couple of mishaps.
1) as other reviews mentioned, you have to pick up the key as a separate location than where the Airbnb is located. It’s not far, about maybe 10 minutes walking, but when your pushing luggage, it might be extra difficult. At the onset for me, Florent gave me a different code than what was needed to gain access to the key. Between reaching out to Florent, Florent reaching out to the cleaner, her getting back to me with the new code, getting the key and walking to the Airbnb, the whole check in process took 30 minutes. It wouldn’t have been a problem if it wasn’t for the fact that I was late to a tour because of the wasted time.
2) we got to the Airbnb and there was no soap, toilet paper or laundry detergent. I told Florent about the missing soap and toilet paper who told me the cleaner could come by the next day to drop off the essentials since her shift was done for the day. I didn’t think that was acceptable - we needed to shower and go to the bathroom so we purchased the bare minimum. I noticed the laundry detergent was missing later and didn’t bother mentioning it to her. Florent did transfer me the money I paid but it was still an added inconvenience.
3) check out was at 10am but our flight was earlier that morning. Since the store where I picked up the key only opens at 10am, she made us drop off the keys at another location which was open 24 hours. This location would have been at least 20 minutes walking - and I wasn’t dragging my luggage the whole way there.. that’s just ridiculous. Only after I explained how crazy this was did Florent offer to simply cover the Uber there. There was no mention of compensating us for the fact that we had to get even earlier to go drop of this key, she wouldn’t let us leave the key under a mat because apparently, we had the only key that would gain access to the building so they would be locked out (also ridiculous in my opinion) and there were a lot of excuses. Not once was there an apology about the extra steps required from us - and we are the guests. You can tell this is just a business, guest experience doesn’t matter.
Like I mentioned, the location was good but if I look at the struggles I had with check in and check out- plus not having the essentials mentioned in the Airbnb description, I wouldn’t go back. All the blame seemed to be on the cleaner, but frankly, when I paid as much as I did to stay at her flat, I don’t care who is to blame. She was the host, she should at least accept responsibility for the issues.