We liked the apartment and the communication on check-in was great.
But then when we were moving out - we followed all the instructions, cleaned the kitchen and removed, and folded sheets from the bed. We were met by a man who as I understood after was a host. He said "hi" and that's it. Then he approached us already sitting in a car and verbally attacked us why we didn't take our trash out. This is the first time I see that the guests have to do it and it was nothing in the checkout instructions, we had no issues with that but the tone of the man was really offensive. Then when my friend went back to pick up the trash he accused him of stealing water for filling my water tank in a van :D That's a 30 liters tank and he saw me doing this and didn't say a word. I feel all this situation and communication ridiculous and it left really bad impression on us.