Virginie was incredible - our rental car broke down at her house and she helped us push it out onto the street, get a tow truck, and stayed with us until we were able to figure things out. She went above and beyond and we are so grateful! The home is also lovely - you have your own entrance with a bathroom and central heating which is great for winter. The home is about 30 minutes walking to the center and 10 by tram. The home was super clean and had everything we needed. Thank you so much for everything Virginie!