The apartment is terrific - located in the heart of the old town in Bordeaux, an easy walk (5-20 minutes maximum) from any sites in the old city. Crystel was not able to meet us, but her coordinator was there precisely on time and let us in. Apartment was clean, very spacious, and had the best amenities (bathroom, kitchen supplies, linens) of any of the four locations we used on our trip. We were left to our own devices and made to feel as though the apartment was our own. Very highly recommend the apartment for short, but especially longer stays. Only issue is low level of public transport available in the zone, however this is to be expected as it is a restricted traffic area and can be remedied by simply booking taxis in advance.