Sadly for us, we had a very bad experience here. The police had to be called in for the extreme noise and partying of the apartment next to us which continued almost without let up for 2 days. We never met or spoke to our host Alex in person, he was out of town initially and when he returned he had work issues which made him unavailable when there were problems. We were only able to reach Alex by text message, as we had no phone service, only internet. We left 2 nights early, as soon as we could find accommodations elsewhere. We travel frequently for business and pleasure, and usually are very self sufficient, however we do not speak much French so the assistance of our host was vital to resolve the noise problem, especially as it continued. It was like trying to sleep in a dance club, the pounding beat was at a volume that shook the glass in the apartment. Alex was very little help-he responded late the second day by a brief text message that said he would speak to the neighbors, and later that second night when the police had to be called, that we should go up and handle the situation ourselves and also let the police in when they came. It was an exhausting and frightening experience. Such a shame, since the apartment is beautiful and clean. The location is a bit sketchy at night, especially for a woman traveling alone, but otherwise it’s in a very convenient neighborhood, nearby to bus, tram, shops and sights. We love Bordeaux it is alive and beautiful night and day. We just cannot recommend others stay here. Airbnb was awesome in resolving this issue. I cannot say enough about how quickly they responded and how comforting their support was. Thank you response team!