Everything about the apartment was great - it was in a terrific location close to the centre of town that was easily reached by tram from the train station.
Jacques and his wife made us feel very welcome from the moment we stepped inside the door; showing us how to use the equipment, giving advice on nearby amenities, and making themselves available if we needed anything throughout our stay.
The apartment was spacious and comfortable enough for four people, with a great power shower, and a big screen TV for relaxing.
I would definitely return to Jacques if I come back to the wonderful city of Bordeaux.