1) check in was difficult. Nobody contacted me 1 day before check in, as stated in the listing. I tried to contact them 1 day before check in but got no reply. On the day of check in, there was no one at the door, we had to stand outside in the hot sun with all our bags, all 6 of us, for almost an hour. We finally got on to someone (had to call them on the mobile) and they said they needed 30 mins to get there.
2) The washing machine is not working. One of the reason why I chose this place for us is because there was a functioning washing machine as there are so many of us and we stayed so many nights so it was handy to not have to bring so many pairs of clothings. Unfortunately the machine is not working as advertised and so should not have been advertised as such.
3) no kettle in kitchen. Though when we asked for it, she delivered it the next afternoon
4) Bedbugs. A few of us got bitten by bedbugs (especially downstairs room on the right) and it was definitely bedbugs!
5) Noise-level, especially at night can be annoying, but we knew this already from previous reviews.
Other than the above, the place is quite clean and spacious. Bathroom and toilets are clean. There’s a fridge and freezer and the apartment is close to the Jardin Public park.