Josiane and her husband were so helpful! While the upstairs is rented to guests, they occupy space downstairs in the house and so were there when we arrived. They were helpful with suggestions and directions. But the main thing that warranted a review was how helpful they were on the day of checkout! Josiane drove me and my husband to her husband's work where we stored our bags for the afternoon and used his work computer to print out our boarding passes! It was so kind.