We spent a whole month in the apartment. During this time we didn't meet Caroline, but her assistants were very friendly. We also had a flexible checkout time that was important to us. The apartment is in a great location and we rarely used public transportation to get to places of interest or good restaurants. It was equipped with all the necessary things for a comfortable stay. As many guests mentioned earlier, the apartment is located on the ground floor and there is not much daylight in it. Staying at home was sometimes difficult to understand what time of day it is. However, the living room had a cozy warm lighting that we liked. One more drawback was that there was a lot of dust under the sofa and the bed, and this caused allergic sneezing for one of us.