Our room was very pleasant . The bed comfortable. The common space for all guests was inviting. However, we had major issues with the front door blocking shut . 4 times during our stay, ourselves and other guests were locked in or out . This is a major safety concern! At the very least a nuisance for all. If ever there is a fire! It was raining all weekend and the guests outside had to wait in the cold rain for someone to come an hour later. Another night two different sets of guests pounded on the door late because they couldn’t get in. They also waited an hour for help. This is an ongoing issue( note on the door written by the owner) and apparently and the owner has not considered it an issue worth correcting. He didn’t respond to my safety concerns when I sent a private message. On our third day, the cleaning crew came to clean a private room and the common area. I was in the common space reading and working. They didn’t use any cleaning products, no disinfectants! This I s Covid time! On front of my eyes they used our sink for food prep and dishes in the shared kitchens area to rinse their dirty floor mop. They didn’t even clean the sink out afterwards, just a quick water rinse. Again no disinfectant. They didn’t wipe down counters. No vacuum was used ( there is one on site). I was sitting in the common room watching in horror. Also No dishwasher tablets for cleaning the dirty dishes in the dishwasher . They put out one new dish towel for a kitchen shared by 6 rooms. I hand washed everything after that with the dish soap on the counter that was provided. The only soap available to us to wash our hands too. There were ample Expresso capsules for the Expresso machine. I was grateful for that as I was exhausted .
Our bathroom smelled horribly the entire time. We had to keep the door closed when we were in our room . Shampoo and soap were not provided in the bathroom. They are listed as amenities. The hot water tank is very small. Not enough water for one decent shower . I had two cold showers . It wasn’t worth it .Our room was next to the laundry room and other guests are free to use it at any time. That is a nice feature for all , but I heard it running until two in the morning . Two parties happened while we were there. One unti 4am in the morning. I alerted the host to my concern and to our lack of sleep because of said parties and all he wanted to know was who. No apology . Never got the soap we asked for either.
You can clearly hear ever word spoken by the adjoining room. People just talking . That’s normal - hearing every word isn’t. The final morning the electricity went out and no one responded to our call to come fix it before we left . I didn’t expect a response. Finally, the owner did alert us 2 days before our arrival that the wifi isn’t working. We hoped it would be fixed by the time we got there. It wasn’t and it didn’t get repaired during our stay. No wifi.
Also no wine bottle opener ! This is Bordeaux!
So the space is lovely and it is well located, but we will not be going back.