Mat was a very helpful host; we didn't see him during our stay but he was easily contactable and answered any questions very promptly. The manager of the apartment also came by to say hello and check we were settling in.
The apartment is very very well positioned in a residential area and very close to all amenities. (We travelled from the airport by the Line 1+ bus and got off at the train station - then got tram C to Jardin Public, cut through the park and then had only a 10-12 minute walk to the apartment. It is only a 5 minute walk to the main road where there are all the main food shops you need, some restaurants etc.
The apartment itself is very clean, very pleasant and as advertised. The living space and small kitchenette are fine for 2 people for a short stay as is the bedroom and bathroom and toilet. Other reviews have stated that there is limited space at the end of the bed to walk back and forth- this is true but you soon get used to it and for us, having a bigger bed was more advantageous. The bed is very comfortable (firm but not hard) and the linen of decent quality.
There is adequate kitchen equipment for light meals and we found it fine for our needs.
The area is generally quiet; you hear normal everyday sounds from a residential area. We found it very pleasant.