Richard is warm and very friendly. We arrived very late in the evening and check in was no issue at all - we were received with warmth by Richard and his co-host. The room and bathroom are a renovated space within an old Bordeaux building - exactly what we needed for our transit through Bordeaux. The location is idea, it's just across the bridge from the main tourist attractions of Bordeaux and close to the buses and trams. Value for money and highly recommended. Merci beaucoup, Richard!