At the beginning, the communication was great. Nicolas provided information about the travel cot necessary for my daughter. Check in was very easy. However when we actually arrived we were put in contact with someone else. The travel cot was not present nor a towel provided for. There was a clear miscommunication between the two parties but eventually they brought the travel cot later that night and a high chair. I did find the instructions to be lacking in the use of the facilities and the expectations of the house after check out. I also found it frustrating that they offered use of a washing machine but did not provide a drying rack. Also I found the person I was communicating with to be quite rude, but that could be due to the language barrier.
However, the location is terrific and the place is cozy, comfortable and beautiful. The beds are very comfortable and the shower works fine. Aside from the poor communication, I would recommend.