For our first visit to beautiful Bordeaux, we couldn't have found a better location. The apartment is in one of the city's gracious buildings with high ceilings and a long balcony overlooking the Place du Palais with its magical medieval gateway at one end, a lovely wine bar opposite and a great little supermarket round the corner. The apartment itself was impeccably clean, bright and well equipped, with excellent heating, modern kitchen facilities, a good shower and nice fresh linen and towels. It was a cosy and welcoming place to come home to on the chilly November evenings. You need to be aware that the second bed is a mattress on a mezzanine floor with the ceiling quite close overhead, but my husband and I were perfectly comfortable up there and there's space to dress and hang your clothes in the room below. We didn't have the opportunity to meet the owner, Crystel, but she was regularly in touch both before and during our stay, and the neighbour who was there to greet us on arrival was charming. We had a really lovely time in Bordeaux and would most certainly recommend Crystel's apartment if you're planning on a stay there.