Valérie and her family are kind and very nice people. Very welcoming and extremely friendly. The location is a bit out of town but very close to Bordeaux St Jean train station (about a 15 min walk to station). It is in a student/ethnic area with a food market, supermarket, fast food shops & pastry shops close by. The room was just as seen in the pictures and the bathroom/shower was amazing. Valérie’s English is outstanding and was able to answer all our questions. We loved our stay in Bordeaux. We recommend visiting the Dune of Pilat & Arcachon whilst there as they are both worth a visit. Would definitely recommend friends and family stay with Valérie if they are staying in Bordeaux.