Outstanding location on Chartrons Square. Many good restaurants and shops nearby. Close to the river, city center, and the tram. The house was beautifully decorated with many personal touches. Ariele was very responsive and has an excellent guide book for guests. She also helped us out with arrival and departure times. Lots of steps for people with physical limitations. The toilet broke, but was prepared immediately. The washing machine (dryer) broke and could not be repaired until the next week. If you don't mind steps and only one toilet upstairs for 3 bedrooms, it is a wonderful place.