The unit for the most part was fine. Location is away from downtown and restaurants but we had a car so not a huge issue. We had an issue with hot water and reached out to Remy to let him know that the hot water didn't work every night we tried to use the shower. We asked for a small refund to reflect our issue. Instead he refused and completely overreacted and called us liars. The place was fine and served its purpose for the most part - Remy on the other hand never took a conflict resolution class and completely overreacted on our request and issue.