This guy has insulted me as though he's doing me a favour to let me in. Starting by shooting at me because I am late with 10min even though he has asked for 20min of delay and I've tolerate it and finishing by saying you have found the room clean so keep it clean as though I am dirty you dirty piece of shit.
At the end of my stay which it was earlier than what I'd booked he has sent me a texto asking me to not give a negative feedback without apologizing.
I highly recommend you to do a booking in Airbnb to see how other agents treat their clients.