The place was quite nice and they were very hospitable. Responded quickly to messages and was very friendly to help me find the best route around the city for a self tour around bordeaux. Anyone who is taller than 6ft should watch out though. There is a light that hangs in the main hall right outside of the bathroom that hangs around 6ft. I hit my head off of it about 4 times. It's nothing major, just something to look out for