This is hands down one of the best places you could ever find in Bordeaux. From the start, Isabelle responded quickly and was very helpful and nice. I didn't get there until 9:30 at night and Isabelle was not only kind about it, she also was waiting for us outside ready to greet us. As for the place itself, it is an absolute gem... very big with lots of room and super clean. The decor is modern but relaxing with high ceilings. there were also a few sky lights that opens and closes automatically. the best thing is the air conditioner! My daughter slept so well with it! Both upstairs and downstairs have a bathroom and a toilet which makes it super convenient. Lastly, we had a car and it was very easy to park on the street. I love this place and Isabelle is definitely a top notch host. Thank you Isabelle.