I am very sad to say that I wish I had never selected this as my accommodation. While there were many potential positives, the apartment completely lost electricity and the issue was not resolved before our leave, nor was a refund provided. If the outage was building-wide it would have been understandable, however it was only in our apartment, and while I feel like the owners did try to help us and were responsive, their "help" was to ask us to be on an international phone call with the utility company at 10:30 pm (when we were completely exhausted and didn't have international calling on either of our phones). To be fair, I did feel like they made diligent efforts to help us, they simply were not able to provide a solution. The result was that we had no Wi-Fi, we couldn't charge our phones so so they were dying, we couldn't use the restroom because it was completely dark in the windowless bathroom, and we were barely able to make it to our train in the morning. I did feel like Veronique's communication seemed kind and caring - she checked on us the next day to make sure we made it to our train since I told her both our phone batteries were dying. However, the situation prevented us from enjoying our last night in Paris and resulted in a very uncomfortable sleepless night, and a lot of stress and anxiety. Also without wifi we weren't able to prepare for our travels the following day - we weren't able to download our offline maps etc - which then negatively impacted our travels the next day. My basic complaint was I felt we were due at least one night's refund after not having a basic thing like electricty, however no refund was provided after I communicated this reasonable request.