Please note that my 3 stars is not reflective of the reception desk or the staff. They all deserve a 5. very kind and accommodating. The reason for the 3 rating is 1. The listing states there is laundry service, there is not.. there is a laundromat across the street that guests can clean their laundry at 2. I requested a specific room prior to my stay. I didnt get that room or an explanation as to why. 3. the room is very small... only enough room.for the bed. It would have been tolerable for a one night stay but not more than that. the location is ideal with restaurants and manysites in walking distance but it is quite noisy outside until 4 AM weekend and week nights which made sleep difficult.