First of all, this is a beautiful apartment. The location in the 7th arrondissement is amazing and the decor is lovely, thoughtful, and elegant. It really is as nice as the photos. Unfortunately, we had to give this apartment two-stars due to the extremely poor communication from the rental company - Luckey.
We first booked the apartment when it had no reviews, and a week before checking in looked at it and saw several new reviews - a few of which stated bad issues upon check-in. This immediately came off as a red flag, so we made sure to be ULTRA communicative to ensure it didn't happen to us.
We were driving from the south of France and I communicated our arrival time to the Lucky team (within an hour window) via at least 7 messages over the week. I told them it would be sometime between 3:30-4:30PM, and as we got closer to Paris I messaged them about a more specific arrival time. When we arrived at 3:55PM, there was no one to be found. It was 90 degrees fahrenheit, we were out in the hot sun, and we had several huge suitcases with us - one of which included tens of thousands of dollars of valuable camera equipment. Furthermore, my travel companion had gotten sick with a bloody nose (which I had also communicated to Luckey) and we needed inside ASAP to take care of her and store our valuables. We called no less than five times (no one answered) and sent no less than eight messages, and no one arrived. I have stayed in dozens of Paris AirBnb's and have NEVER had this problem before, even in apartments that were less expensive than this one.
Finally, over one hour later, their cleaning person came over to let us in. He was very nice, helped with our bags, and apologized on behalf of the management and it was clearly not his fault - the Luckey management team isn't even based in Paris.
In the age of Covid, cleanliness is a must and we were very unhappy to find that the blow dryer provided (a blow dryer / brush combination) was covered in human hair. I messaged Lucky and we did eventually get a new blow dryer but unfortunately it wasn't delivered until the afternoon before we were to check out.
All in all, this is a beautiful apartment but I strongly advise the owners to find new management and would never stay with Luckey again.