We booked this well in advance.
We reached out 3 hours in advance (around 1pm checkin was 4pm) on how to get it and the number we were given kept hanging up on us and did not reply to messages.
We had to reach out to air bnb support to try to get a hold of the host and they had no luck either. They had to refund me and help me find a new place to stay within an hour in a whole new country because the host was incredibly irresponsible.
The host tried to reach out to us around 630pm claiming he has “network issues” and asking if we were able to get in to his locked air bnb that had no instructions.
Absolutely terrible experience would not recommend to anyone.