Zapo is an amazing host! She was friendly and hospitable. She was very quick with responses and checked in with us frequently. She was accommodating with our reservation as it changed a bit due to covid restrictions As a host she most definitely deserves 5 stars. There are a few issues worth noting. The flat is in need of updating. Everything is a bit old and run down. With that said, for the most part we were comfortable. We slept well on the bed and our daughter stated the sofa bed was comfortable. The refrigerator is a mini and has a funky smell. There is a tiny clothes washer, but no dryer. I expected a dryer but I don’t know if I was mistaken or if Zapo updated it on her listing. The bathroom is small and the ceiling is slanted which makes you bend down to see the mirror and sometimes in the shower. The listing states there is air conditioning which is true and was very nice to have on hot days, but it is a small portable unit. It really is only enough to cool 1 room so the other room was warm and you have to leave the bedroom door open to get any air. This is not an issue on cool days as there are many windows. With all of this it was no big deal and would stay again except the stairs were a killer. This is not Zapo’s fault as we did know this before booking. However, I would not do that again. They are putting in a lift so if the lift is finished and for a decent price the other issues were not major for us. We would stay again as long as there was a lift. Would not do those stairs again.