Lori was very punctual, and communication in English was excellent. The place is as they appear in the photo. The shower was excellent with good water pressure and temperature. The French stairs was quite narrow, difficult to climb if you had a large luggage. The area was a bit noisy. There are restaurants that open until late at night downstairs. Some items such as shampoo and garbage bag was missing and could not be found. Other then that the place was quite ready and clean.