Guillaume was wonderful! He was so accommodating to our delayed flight and meeting us at the apartment. The apartment itself was amazing - so trendy, clean, and had all the little touches that made us feel like we were staying at a 5 star hotel. I especially appreciated the WIFI brick that we could take with us when we were out and about as well as the outlet converters for our devices. The remote-controlled window coverings made me feel like a celebrity :)