We didn't meet Patricia but her attention to detail and interest in arrival times and whether things were okay carried out by email and texting meant that we felt this was very personal. Arrival and departure couldn't have been easier with details forwarded in advance. Patricia was also flexible about arrival and departure times which was very useful. The apartment itself is as described and as many others have previously stated, Wonderful! First impression was how clean and tidy it was, spotless infact. The furnishings and accessories are of a high standard, from the bath towels to the tea towels. A nice touch is the glass panels in the floor providing daylight to the lower level, although the lighting and detail in the planing of the layout is more than good enough. Everything works and works well, there is nothing to criticise in any way. The neighbourhood has seen an amazing transformation over the last few years and is safe, upbeat and with lovely food shops, cafe's and restaurants. Easy walking distance to the Grands Boulevards, Montmatre etc. The three days we were in Paris we took the metro only four times. We could not rate this apartment too highly and wish Patricia all the best.