Xavier was extremely responsive to our needs. The apartment is quite chic, was very clean, and is as advertised. It's located in a great spot, with an easy walk to just about all the attractions in Paris. We were surprised at how little street noise we heard in the apartment, though the neighbors are quite noisy. And with the bed located in the loft, you are sleeping within inches of the apartment located above you. This was really only a problem on the weekend, but it definitely impacted our stay.