Positives: Good location, easy checkin, clear instructions provided. But the place and the hosts are horrible. Avoid at all cost. I would not stay here even if someone pays me to stay here.
Negatives:
1. Set out to extract as much money as possible from the guests with no care or sympathy towards the guests. I made a mistake by booking the place for a wrong date (put in wring week) but within 10 minutes I realised my error and requested the host to update the booking. Despite of the property being available in week I wanted, and being cheaper the host did not agree to amend the dates. Since the booking was non refundable I couldn’t cancel. The only option they gave me to accept my intended date was to book for one additional day and charge money for it. So they blackmailed me for paying for an extra day that I didn’t stay in the property.
No cleanness: they didn’t bother to clean the property, I found left over mouldy pizza in the cupboard which made the whole place stink and nearly caused my son to vomit. When I complained to them next day, they asked for picture evidence. Am I going to take a picture first or throw away a germ infested pizza as soon as I found it.
I have stayed in AirBnB before with very good feedback from the hosts. But this host do not care about the customer one bit.
They put the beds in a window less, ventilationless room in a basement without even a fan in hot paris summer, even when they committed to give a fans (and lied that they have delivered the fans to the property prior to checkin) they didn’t.
Had we were not very late to travel from the UK (1 am) I wouldn’t have checked in at all and complained with AirBnB to offer us a different accommodation but at that time of the night I had no other option but to clean the place myself and to get my son to sleep.
I should have listened when previous reviewer complained about ventilation and lack of wash basin in the toilet, but please do read my review and avoid this place at all costs. There are much better and deserving people out there who deserve your money than these people.
This is what I am posting in my public review. You think I am making excuses and just after your money, you are wrong. You ruined my holiday and I will do what