Sarah is very helpful and promptly responds every message. The apartment is very well located within a 2 minute walk from Nation (both metro and train station). Even though the apartment was nice, it did lack a bit of cleaning. There were some foods open in the refrigerator which made the stay a bit uncomfortable because we had no clue for how long they had been there and we could not put any of our groceries in. Some other bathroom products were missing and some were very old and disgusting. There was also some dead flowers in a vase right next to the bed. Additionally, the apartment was not 100% like the photos on the website, some different furniture like a bean bag.