We arrived for our 3PM checkin and waited for over an hour. We were repeatedly told the person (cleaner) was coming to let us in. When they arrived and let us in at 4:20, the apartment was filthy. The housekeeper was arriving to clean the place an hour AFTER check -in. Also note this place is no longer run by the couple mentioned in previous post, but by a rental agency who could not care less. We worked with Airbnb to find alternate housing .