The room is modern and extremely small. The smell in the alleyway that is used to get to the ground floor flat was very dirty and smelled awful. We held our breath until we got inside the room. There are several trash bins in the small area. As it is on the ground floor, there isn't much privacy as the curtains are thin gauze. My daughter and I stayed there and barely had enough room with our two suitcases and carry ons. Others said that the bed was very comfortable but we found it to be very hard and did not sleep well. As it is right over the metro, you can hear the trains rumble by every couple of minutes from about 5:30am to after midnight every night also. There are ants in the kitchen nook so plan to keep any food in the small refrigerator. There is very limited lighting and the bulbs used are very low wattage, maybe 25 watts. Also, one of the three was burned out with no replacement. I texted Imane about this and some other questions I had but she never responded until my text saying I had checked out. One of my messages asked for towels, which were provided while we were out later that day. The bathroom is extremely small and has the only mirror in the flat. There is a coffee maker and a decent TV but there are no instructions for use. Imane has a binder with stores and restaurants near by. It also has one page with a few comments, such as turning the heat above 20 degrees will result I an additional fee. It also states that suitcases should be carried to and from the flat because other tenants have complained and that if asked, you should say you are a family friend just using the place. Regarding booking, a couple of months before we were to arrive, I asked Imane if she could change the dates of our stay, allowing us to arrive and then depart one day early. She said she could not help me. I had to do it myself but the flat was open. I didn't see how a reservation could be adjusted without cancellation on my phone app (it can be done on a pc). Then 10 days before our check in date, I found that process on my laptop and requested to cancel the last night that we did not need. Imane did not respond. I messaged her several times and then she finally responded on the first day that any change was no longer allowed telling me it was too late to make a change. Lastly, we never met her or anyone. She sent me a message a day before our arrival stating that the key would be under the mat and that we should leave it there when we left. All that being said, the location was great. There is no view but you get to all the biggest...