Jordan was an excellent communicator and very responsive to questions. There was a loud party in the building on the Saturday night of our stay. We found we needed to buy essentials such as toliet paper & hand soap/dish soap, but that may have just been an oversight to not have sufficient supplies on hand for our multi night stay. We also found that 4 adults couldn't take showers in a short time frame in the morning without running out of hot water, but having one of the adults shower in the evening helped.
All that being said, the flat was in an excellent location for places we wanted to visit, very easy check in, and beds super comfortable.