Warren replied minutes after our query and we closed the deal immediately. He was in the country when we arrived but his warm welcome was felt thru his mom who was there to meet us even after we were hours late from our train! They both spoke fluent English and they made sure we had everything a guest would need from ample clean towels to laundry and dishwashing detergent. They even left us umbrellas to use in the rain! So thoughtful! It was the first time we tried out Airbnb and all our apprehensions about not staying in a big hotel chain was put to rest with our pleasant experience with Warren as a host.