The sad part about this review is this could actually be a nice apartment.
Our checkin and communication was atrocious. The original person we were talking with was Khalil and half way through our stay his name changed on airbnb to Benvini, shady?
The owner (Emma) uses a property manager for the listing and his communication was awful. We had to ask multiple times the day before and day of arrival how we were supposed to get into the building with no response. Finally after we arrived they gave us directions to pick up the keys at some different location/locker 10 minutes away. When we went to pick up the keys the locker was broken. So we messaged Khalil and he said “oh yeah, it’s been broken for a while we’ll send somebody to meet you at the location.”
If you knew it was broken why did you waste my time running around paris with luggage to pick up the keys???
We waited in front of the building for 30 minutes, no one showed up. So we messaged him again and he said “oh she waited for you but had to leave. Didn’t you see the woman in the red shirt”
What do you me she left?!?!? I’ve been standing here the whole time with my luggage and you never told me to look for a woman in a red shirt!!!”
We finally got the keys from a mailbox (which is how it should have been in the first place), he told us the apartment was on floor 2. The doors are NOT marked. So we tried all the doors and the keys didn’t work at all. We lugged our bags up and down the stairs multiple times. The neighbors were wondering what the hell we were doing, we’re lucky they didn’t call the police.
Turns out, the apartment is on floor 1. They had us almost breaking in to other peoples apartments! (Not cool).
There is no on site parking as stated in the listing. He seemed shocked when I asked about it. I had to show him a screen shot of the listing. That was why we picked this place. He directed us to use some parking garage 10 minutes away and said we would be reimbursed for the parking, which we have still not been reimbursed for.
The apartment seemed nice. Is in a pretty good location in the 16th. Has a big living room and table.
Hot water in the shower only lasted for 5 minutes. So one of us had to take a freezing cold shower. The bed and towels were clean, but the carpet was filthy and there was trash left in the freezer/fridge, dirty rags in the kitchen.
There was no house manual and they didn’t give us any instructions on how to lock up or where to leave the keys so we just had to guess on our way out.
The sad part is we were only on paris for 1 day and we wasted half of it trying to figure out how to get into this apartment and where to park the car. I’m sure if we were staying longer it would’ve been a better experience, but we’ve been staying in airbnbs for a long time. This was a pretty bad experience.
Good apartment, bad experience.