We got the keys off Phil & Rafaela's friend, Iza, to which she explained well how the apartment works etc. It was a beautiful apartment, spacious and bright. There's a school just in front of the balcony, which didn't bother us because it wasn't extremely noisy. We were very grateful to stay in this lovely apartment, definitely recommended (oh it's well situated for the butcher's, bakery, fishery, supermarket etc)