It was so easy and I was able to be let in remotely and he made it easy to get the key once inside. The apartment is fabulous and when you are sitting on the adorable balcony you can truly see the Eiffel Tower and it's particularly beautiful at night when it was twinkling. It's proximity to two train stations made it idea for getting around the city and so close to where you would pick up the hop-on-hop off bus. Love it and felt like I was home.