Edith was gracious and responsive, following up after I made the reservation and checking in with us throughout our stay. The location can't be beat with easy access to several Metro stations with direct lines to major sights in Paris and just a 15 minute walk to Monmartre. The apartment is surrounded by great restaurants, bakeries, parks, grocery stores, ATMS, and other conveniences. Very quiet and secure building -- a security badge is supplied with the key to unlock the entry doors. They have an elevator to go up to the 6th floor but it is very tight, just enough for 2 adults or 1 adult and a suitcase. I mostly used the circular staircase. The living room has a very comfortable sofa bed, unlike the wire frame ones that can hurt your back, hers has a thick, firm mattress. Lots of windows throughout the apartment to let fresh air in. A lovely home away from home in a family-friendly neighborhood.