Luc is great! Very responsive via email before our arrival. He met us at the apartment on time, showed us everything and had a handy list on the fridge of nearby amenities. Also texted us during our stay to make sure we were comfortable, etc. We've lived in Paris so we knew we'd be in a well-located, great and safe neighborhood. The apartment is quiet and clean, with toys that Luc encouraged my kids to play with. Photos are accurate, this is a wonderful, comfortable place to stay.