We had very nice time! Eloise is very easy to communicate with, studio was really clean and located in the great area. We were running about 30 minutes late and were very worried (with no phones and trying to get through with a pile of luggage and baby stroller in the metro that we were not familiar with) but Eloise still had a girl meet us there. She was very nice about it and we were off to a great start! My family and I highly recommend Eloise's place and wish her a very merry holiday time! Thank you!!!