Alexandra was very kind and hospitable, made us feel right at home! She even offered to let us drop off our bags since our plane came before check-in time, but we got to check-in early which was wonderful! In addition, she was very responsive, which was really important to us since we were coming from a different country to visit and didn’t quite know our way around. She had great recommendations and was eager to offer any information on activities in the city. Lovely family as well, would definitely recommend!