Claire is very kind, loving and helpful. The communication is easy and friendly. She tries to make your individual check-in and check-out time possible and appears in person. So you can ask her about restaurant and sightseeing recommendations. I was very grateful for the warm welcome at the apartment. I had the feeling that you can call or write in case of problems or questions.
But you have to consider that the apartment is very comfy and tastefully furnished but not 100% tidy. The sheets and towels are fresh and the toilet is cleaned, of course. But you have to deal with cat hair everywhere.
If this is no problem for you at all, I would recommend staying at Claire's.