We booked the apartment for 5 weeks (monthly stay). We arrived at the apartment after agreed check in time and the cleaning was not done yet. The person cleaning the apartment was rushing and left many things not cleaned properly. We shared the feedback about the state of the apartment, but Jace was very defensive and just told us we are the most complaining guests he had. We reported broken shower, dishwasher (no hot water) and many small pieces, because Jace requested to check the flat in details. Jace came two weeks later and replaced dishwasher, sink faucet, and other broken things. He also brought knife for bread and wine glasses we asked for. He tried to make our stay better and he was attentive to our needs. In general the flat in the end was in a nice condition and I'd recommend it for staying, but I cannot give 5 stars because of the initial experience