After some difficulties with checking in (the door had no knob and didn't look to be in use, no one answered the first time), the flat was small but sufficient. I never met Lucy in person, and she didn't pass along any recommendations as I had requested. My major complaint is the smoke smell that wafts through the door connecting to the flat next door. We had to keep the second door closed at all times to keep the smell out of the main room. The location was great, and the flat was cheap, so we got what we paid for.