The apartment was small but nice and in a great location and had everything you could need. No air conditioning but we went in September and left the windows open so that was fine. Yet, the street was very loud and we constantly heard people screaming, cars honking, and alarms going off throught the nights. Laure did write very clear check in instructions, but was unpleasant with us when I didn't ring the bell soon enough. I had our driver call her when we were downstairs, so she knew we were outside, but my husband and I just got off a long flight and I was having trouble with my phone to pull up which name to ring and she came down very frustrated that we hadn't rung her yet. I was apologizing but she seemed annoyed. She then continued to critize the amount of baggage we brought but that it was typical of Amercians ... Not exactly necessary, we were just there for 15 days on our honeymoon and didn't want to be judged for our luggage. She was also unresponsive when we lost wifi ... She never responded to any messages but sent a random woman to come fix it who spoke no English (laure knew we did not speak french) and gave us no heads up. Wasn't comforting to have a stranger knock on your door when visiting.