Francois was great - very nice and responsive to any requests. The location of the apartment was unbeatable with multiple metro lines and bus stops around. Since Francois couldn't meet us, he arranged for us to meet with Bnbsitter for check-in and check-out. It wasn't Francois' fault and I understand that the quality of the Bnbsitter service is out of his control, but I found the Bnbsitter experience to be a bit stressful and inconvenient (such as receiving incorrect meeting time information repeatedly and having to meet someone at a certain time for check-out when normally I've just left the key in the Airbnb when leaving). This would be the only negative thing that detracted from an overall good stay.