Elodie was very responsive in communications prior to our stay. We never met her as her representative, Nazeem, greeted us. He was terrific. He was waiting for us when we arrived, gave us information about our Metro stop and the neighborhood and answered questions about getting to CDG. When we ran out of coffee pods (for a Keurig-like machine) on the second of 5 mornings I texted Nazeen and he made sure that a box of pods and more tea bags were delivered to the room.
This place is all about the location. We walked everywhere: Louvre, Tuileries, Arch, Tower - all 10-40 minute walks. The room is very small. There is no air conditioning, but a fan was provided and we kept the windows open. The lighting is weird: one center fixture and several recessed that were all on or all off. Either Very bright or off. A reading light over the bed would be great. The only place for our suitcases was the tiny table and a stool so the only place to sit was the bed. There is a TV if you speak French. No BBC. The linens are Euro styled duvet and the towels (no washcloth) were plush. Provided were teeny-tiny bottles of no brand body and hair soap. Bring your own. There is no closet, but a bar with 4 hangers. The building has an elevator and was locked and safe. The halls had automatic lighting.
Overall, we were not unhappy because the location was great. The street noise was bothersome.