Worst service even experienced from MyGuest handling the apartment. Worst communication without any empathy for the customer claims. We misse almost 24 hours in the apartment as the apartment was not ready before after 5 hours from arrival. After entry the toilet did not work and with kids we needed to move out for the night. After toilet repair the day after there was stools (shit and urin) on the toilet but no cleaning arrived after contacting MyGuest so we had to clean ourselves. Dishwasher did not function. Beds was informed to be queen size 160x200 standard European measurement but all beds is 140x200. No refund was granted even we missed a full day of the stay. In general apartment was fine by MyGuest service was horrifying.
Do not use them