This is a tough review to write. On the one hand, there was a lot to like about the space--it is a large and comfortable apartment, and the kitchen is well set up in particular for a stay with kids. The beds sleep two adults comfortably, and the furniture in the apartment is overall quite comfortable. The building has a decent-sized elevator for Parisian standards, and the apartment is certainly located to points of interest and transit hubs in Paris. It can get a bit noisy as it is set above a lively street block, but this was not a major concern for us.
On the other hand, the main reason that I do not think that I would stay here again is the because of the management company and some their practices. First, they instruct guests to communicate with them via email, rather than the Airbnb messaging platform, which counters Airbnb policy. They ask for a level of documentation and personal information that goes beyond what is needed to make most reservations on Airbnb. This is off-putting because you are being asked to share sensitive information (like passport numbers and photo ID scans) with an unknown 3rd party vendor on top of what you have shared with Airbnb. They have extremely detailed and demanding house rules (e.g. no shoes in house) and stipulate that you are financially responsible for a long list of infractions to the extent that you feel like you are staying in a shop rather than a home.
Given these strictures, you would expect the place to ready for your arrival and the accommodations then to be equally high in quality. And yet, when we arrived, we found that the bathroom floor was not well cleaned, the shower drain was blocked and foul-smelling, and the linens on one of the beds were stained. We were not notified that there was ongoing construction on the building just outside the apartment, with lots of dust and noise and construction workers by the bedroom and kitchen windows during the day, which meant that the windows had to be closed during hot times of the day.
As family who travels with young kids, we choose listings that allow us the flexibility to eat in and prepare food at home. This was made difficult because for a few days, the kitchen sink handle was broken. While Veeve sent people to take care of these issues in relatively quick time when we reported them, they did not offer any compensation for the multiple issues with the apartment, on the grounds that they found some "ink stains" on the dining table after our check out that they alleged were not there beforehand. Given their cleaning team's misfires ahead of our stay, this seemed like a strange excuse to refuse a basic courtesy, especially for guests that treated the home like it was their own. We even relocated the fragile objects within reach of our kids and placed them in secure locations during our stay and put them back before check out. We cleaned the countertops, tables, took out the trash, and folded up the drying rack before we left as well.
It is unfortunate, because while we liked the actual space, the numerous issues, the finicky hosting practices, and underwhelming responses to our concerns were enough to adversely impact our stay and desire to return.