This place is large for an apartment is Paris and the neighborhood is really quiet and nice. However, my stay at this place was an absolute nightmare. First, they did not give clear instructions for use of second door at check in, required information that was left out. Second, the WiFi did not work upon arrival, causing TV not to work and us unable to update loved ones of our whereabouts. After we worked on the WiFi for 1 hour, with no help from their support team, we finally fixed it.
Third, the shower curtain was completely broken and damaged. It would not stay up and kept falling on us while in the shower. Finally had to take it down, so we didn’t have a curtain and water got everywhere when we took a shower. Because of that, and the fact that they did not send the first handyman for 2 days for any issues, we tried to use the bathtub. Then the stopper would not come out of the tub and water just sat there because the tub is also broken, which was never specified. We effectively had no way to shower in a place we were staying a week.
When the handyman came the first time they did not even look at the shower/bath. I then had to call her support team, which was a different person every time, 3 times to get them to send someone. The issue was not fixed for 4.5 days. She also only gave 2 people, 2 towels for a 6 night stay.
Fourth, we picked the place because it has a washer. We asked for instructions on how to use it because they said in the guidelines document to ask, they never sent the instructions
Lastly, Paris was sweltering with a heat wave and they did put in a air conditioner on our final day. However, it was not installed properly. We tried to use it once, it worked for about an hour and then broke.
Overall, it seems she does not put care into her apartment. We use AirBnB for the experience of seeing the city as a local. We spent hours just fixing simple things around her place, waiting on hold with her support team, and bowling the water out of the tub so we could take a simple shower— instead of enjoying our vacation.