Raphael was very nice and very responsive to all questions. He gave us a private orientation upon our arrival, allowed weary US travelers to check in early since no one had been there the night before, and brought croissants! The apartment was very clean and well stocked with nice dishes, tea, coffee, sugar and other basics. It is not huge, but big enough for 2 adults and two teens to hang out. My son loved the bunk bed- his favorite pace of the trip! It was an easy two block walk to the metro station where you can get anywhere you want to go in Paris within 15-20 minutes. The Sacre Couer is walking distance. There are two bakeries on either side of the block (the one at the top seemed to be open earlier and was very tasty!) and several restaurants nearby. Downsides- the apartment is literally a step off the sidewalk where people walk by so the windows are frosted for privacy and it is impossible to actually look out the window. You can open them by venting them at the top. This was a drawback for me as I love looking out the windows, but maybe others might not mind. The good thing is there are no steps to climb. The block we were on, when we were there, had some litter and one pile of old furniture that remained during our 3 night stay. There is also a little tent encampment down the block on the corner. However, it felt completely safe and was pretty quiet at night given that we were near a couple of restaurants that were just getting started at 9pm. As with all of Paris the architecture is beautiful. I would definitely recommend as a base for exploring Paris!