We arrived the first night and at our check in time waited hours. The person who was supposed to deliver our key became non responsive and they did not know where the key was. We tried to get everything cleared prior and details of our stay, i had to go through Airbnb support to get a response. Our first night was cancelled the day off. Days prior they were already unresponsive and failed to communicate. The place is nice but they were careless. They were urgent to respond when it was our time to leave and to masure sure we were out before check out. The place is clean and what’s in the pictures. Terrible service