I booked this room for my husband while staying in Paris. Juliette was great with communication- always fast to respond, super friendly, and made it very easy to coordinate arrival times and entry. My husband enjoyed the place- nice accommodations, great location, and said Juliette made him feel at home. His only regret was no wifi on site, no tv, no radio, no clocks, but other than that, he recommends anyone traveling through Paris consider staying here. Bed was very comfy. He LOVED that there was a washer on site too- made a huge difference. Overall great experience!