The location near the Champs Elysees is very nice and the apartment is quite accessible and secure. Issues such as the non-functioning air conditioning and dryer were not addressed with direct communication, but with a presumption that the problem was our lack of understanding directions. We determined that the problem with the AC was that the thermostat had been remotely set to 'Fan Only.' The issue was corrected the next day, after we persisted, and the 'Cool' setting restored. Of note, the AC has to be manually turned on from within each room every time an interior door is opened and closed; you have to physically stay in that room to have the AC start. The mandatory $275 cleaning fee seemed high, especially considering there was not enough soap or toilet paper to last the week, and all we did was sleep there. All in all, a good space but somewhat disappointing.