Buyer beware! We did not have a good stay and would not recommend this place. We left early. We had multiple, multiple issues at this stay. I've never had to leave a review like this before. Keep in mind the title says, LUXURY. Not sure what the previous reviews were talking about.
Issues:
1) There is only 1 set of keys. Yes you heard correctly...for a place that sleeps 6 people...there is only 1 set of keys. We explained that it would be really impossible to coordinate with multiple adults all having different tours and schedules, but the host says nobody ever asked for this in the past. She said our request was a dead end. Side note: you have to pick up and drop off the key at a hotel that is a good 15 minute walk from the apartment, so do keep that in mind depending on your luggage situation. Every place we've ever stayed had 2 sets of keys or digital lock with code. We found her "dead end" response unhelpful.
2) Cleanliness was terrible. Pictures were shared with the host and the cleaning fee was refunded after she agreed it was not properly cleaned. The showers had tons of mold and mildew. Cobwebs all over from built up dust and other people's hairs on the comforter for the sofa (that was really gross). Dirty dishware, and a dirty screwdriver in with the silverware.
3) Host was defensive from the start. When we asked about an extra set of keys she tried to imply that we were overly needy. Although Vanessa was responsive she just refused to take responsibility for any of our concerns by using phrases like: "I'm not the owner...and I'm not the housekeeper...mistakes happen."
4) Privacy issue! While my wife was getting out of the shower and I was shaving in my underwear, the housekeeper came into the apartment unexpectedly WITHOUT knocking. She had our Airbnb mixed up with the one next door. I guess through that experience we learned that actually a 2nd set of keys does exist but the host didn't want to provide it. We were willing to pay any fee, because it would have saved us cancelling tours/tickets.
5) Not a good place for light sleepers. You can hear the metro line rumbling by every 1-5 mins. It sounds like a light earthquake every time.
Really good location...between Mongallet and Reuilly - Diderot metro stations, near to grocery stores, cafes, etc. We ended up leaving early and after the housekeeper issue and then sharing the pics about the lack of cleanliness. The most helpful thing during our entire stay is that the host agreed to refund our money for the 3 remaining nights we were out, and the cleaning fee.
I would recommend the host visit the apartment in person to verify all amenities (such as soap and shampoo) are provided as promised. This also allows the host to verify the cleanliness. It should not be a surprise that a guest would request an extra pillow or towel during their stay...maybe the host should just go ahead an get more than 1 of each for the LUXURY of it. Be prepared to supply ALL pantry items such as salt, pepper, tea, sugar, paper towels, hand soap, etc.