Michael is very nice and helpful, he’s always willing to assist, answering questions and trying to have the guests happy. Everything was fine with the exception of the cleaning. Michael really needs to improve in that area, for me is very imperative that an apartment is clean when we arrive. The apartment was not clean at all, spiderwebs were in the corners of the ceiling which is not something that will appear in just a day, dust on the shelves, mirrors, lamps etc. Food stains and short hairs on the floors. I understand it was raining when we arrived and it may have caused the floor to get duty, however as soon I got in to the apartment I noticed it was NOT clean. I had to clean all the floors with wipes, including the bathrooms. There were so many mosquitos, we had to buy bug spray and use it constantly.
I really appreciate Michael’s kindness to send the cleaning lady to re-clean the apartment again the next day and as well the wine he left for us, however I really was expecting the apartment in better conditions. First impression is really important.