The apartment is good and in a great location but the after sales service left us wanting. Emma said that she would greet us on arrival as she lives nearby. This didn't happen. In a brief phone call we were directed to collect the keys elsewhere, which we found with the help of a friendly local. The apartment had only 1 pillow each and no spare blankets. It took a couple of emails (Emma didn't respond to calls after arrival) and a day and a half to get an extra blanket. As the airline lost one of our bags, we needed help dealing with the concierge who only spoke French. Emma told us that, "First, you need to remember this is not a hotel." If you are self sufficient, this is a good spot. Beds are comfy and the view is outstanding. Our subsequent experiences with Air BNB stays have been far friendlier.