Lilly was kind and did respond to us quickly but a few things unfortunately turned us off from our stay, some out of her control. The wifi and fridge were not working throughout our stay, and we had to fix the toilet twice when the plug came loose. AC is listed as an amenity, however there is none, just a tiny fan and due to the room size, when the bed is pulled out it blocks access to the kitchenette which can be a bit inconvenient climbing over. The location is great though as it’s just a few blocks from the Eiffel tower, however you could probably find a hotel for a similar price of $245 a night total, just not quite as close.