We spent the July 14th holiday here, and it was a wonderful experience. The only snafu, which actually worked to our advantage, is that after the first night, there was a leak from our apartment to the one underneath, so we had to change apartments! This could have been a huge hassle, but they not only helped us move all our things, but they upgraded us to the PENTHOUSE SUITE! This was an excellent example of customer service recovery, and we really appreciated it! Hoping to stay here again, as it was the PERFECT location!