This was a very bad Airbnb experience. I have stayed in airbnbs many times but on this occasion I left after the first night.
Communication wasn’t proactive about how to enter the space. I arrived late and all I wanted was a warm cozy space as it had seemed on the photos but the apartment was freezing. The heating didn’t work so I slept with my coat on in the bed.
There was no guide and the window doesn’t have curtains so I slept with light coming into the room. The host later wrote to me that there are shutters but I didn’t find them.
The host left all her clothes in the wardrobe and on display. The correct behaviour as a host is to close them somewhere but I was left with 5 coat hangers for a one week stay and all her clothes hanging out of the cupboard so it didn’t feel ready for a guest at all. I felt like I was in someone else’s space who wasn’t equipped to host a guest.