The host was very flexible with checkin time. We asked them to drop our baggages at 11 am despite our check in time was 3 PM. They agreed with time and let us dropped the baggages.
When we dropped the baggages, apartment was not cleaned . But it was not expected as check in time was 3 PM. They said that someone will come before 3 PM. Noone came to clean till 2 :30 PM so we reminded them then we left apartment for outing. We entered the apartment around 11 PM night and noticed that apartment was still not cleaned. We texted them about the situation and they said that noone can come now but next day. We had to sleep in apartment without new bed sheets and bath towels. That was very unconvincing for us.
Next day , someone came around 11 am and cleaned the apartment. I asked for half refund and they agreed for the refund.
Secondly the apartment had smoking smell everywhere including towels and napkins.