We just stayed at Laurence's place and it was the worst airbnb, vrbo or hotel experience we have ever had. The only accurate and positive thing I can say is it is well located. It is on the west edge of the Marais district. We were a party of 4 adults and 2 children. We had an issue immediately upon check-in when we were informed that there was only one key for our party. I immediately informed them that we needed another key as we did not all plan to do everything together. The host's butler service said there is nothing they could do about this as the prior group that stayed there had lost one of the keys and they did not have any spared. This limited our freedom from each other quite a bit. Another issue we had within the first 18 hours of check-in is that we were out of toilet paper as the only rolls in the apartment were the partially used rolls in the bathroom. Again, we contacted the host's butler service and host. Got 2 different responses - the host's response was that we were responsible for toilet paper after the initial first few days. I thought this was ridiculous for what we paid but even if this were the case, we were not even supplied with enough to last a full day. At the same time, the host's butler service said that we should find at least 3 extra rolls in the bathrooms. When we told them we couldn't find any after looking throughout the entire apartment, they said the cleaning person must have forgot to leave the extra rolls. I asked that they be dropped off that day as we planned to be out most of the day sightseeing. They could not guarantee this so at the end of that day, we had to find a market and get it ourselves. They said they would be happy to reimburse us but they missed the point. For us, it was not the cost that was the issue, it was the inconvenience of having to worry about such things during our short time in Paris. Also the apartment was generally dusty and the first few cups we touched in the kitchen were sticky so we decided to forego using the kitchen. Our bad luck that there was construction right outside the apartment, so it was pretty noisy as we needed to keep the windows open to let in some breeze as the apartment does not have air conditioning. The most frustrating part of the stay was the communication with the host and/or host's butler service and airbnb. In trying to get a few of these issues resolved, we went round and round and got nothing resolved - just rehashing or rephrasing of the same issues. On our last day there, airbnb said that the host had told them that they were happy to provide toilet paper and extra keys and that the situation was...