This house is absolutely beautiful, and exactly as promised. The location is fantastic. Although there were some problems with the house, I still gave the stay 5 stars because of the way the host resolved the issues.
Eytan, who owns the apartment was an amazing host. During our visit he stepped in to replace a property manager that had not reported a number of issues about the property to him.
As soon as I reported the issues on the app, he personally took over and proceeded to fix them.
Any house can have problems, but the way they are handled shows if the host is excellent or poor. Eytan is an excellent host.
The issues included a dripping faucet in the main bedroom (REPLACED!) and a damaged and musty floor in the basement (REPLACED!). When we returned from a day trip to Versailles the house was clean, fresh, and the musty smell was gone. I mean, who replaces a whole floor? Well, Eytan did.
I was impressed by how much Eytan cared about our comfort and safety, and that he took so much personal responsibility.
We had planned a 7-week stay in the house, but there were other needed repairs that couldn’t be fixed while we were in residence. Eytan kindly refunded the balance of our payment for the unused days at the discounted monthly rate that we paid. I felt that it was completely fair.
Even with these problems, we thoroughly enjoyed our stay, and will return to this beautiful apartment. Eytan will fix everything before he rents the house again.
Thank you Eytan for showing so much integrity. This is the spirit that makes Airbnb such a wonderful community.