The stay was reasonably good and comfortable. We found the room quite clean at the start. However, despite our insistence, they did not provide us with basic household items like garbage bags, dishwashing soap etc. The dishwashing soap was almost at its end when we arrived at the room. It was also not clearly communicated where to throw the garbage so it ended up staying in our room all the time. The kitchen items provided were helpful and clean. However, there was no instruction manual for the stove and the microwave and it took some time to figure it out.
The communication was horrible. Partly because they do not speak English. They asked me by mistake to pay an extra security deposit of 500€. Paying it was a mistake because after I paid it, they told me that it was sent by mistake and I should ignore it. They also did not acknowledge that I had paid the security deposit until much much later. The money was returned but it caused a bit of unnecessary stress.