Dominique was helpful from the moment we booked the room. He was very responsive to all our messages and very informative on what we should expect. Our flight arrived early in Paris and although Check in time was at 1pm he allowed us to settle in at 10am. He was very helpful in showing us how to get around and even had books he personally made with the different tourist attractions, monuments and restaurants. While there the communication was little to none because as far as the room, amenities everything was great and we had all that we needed. Big thing we liked about this location was that it was extremely close to 2 main metro stations.