Very prompt and clear communication in English too which was very much appreciated. Clear instructions to access the apartment, and we felt very secure with multiple stages of pin code security to pass. Apartment was perfect for us as a couple with a baby, and would also be perfect for two couples. Great location very close to Gare de St Lazare and a number of amazing cafes and restaurants as well as Opera Garnier. A nice walk to the major attractions along the Seine. Very happy with our stay here