Annick was wonderful. Her instructions about accessing the apartment were perfect and her directions from the airport were very helpful. The room was bigger than it looked in the photos and was warm, cozy, and very comfortable after long days walking around the city. Annick frequently said, "this is your home," and she definitely meant it. She was incredibly friendly without being too overbearing. She offered advice when you asked for it but was never in your face, allowing you privacy and space. The neighborhood was great - close great cafes and bars and easy access to all the things that make Paris so special. She was a joy to stay with!