Upon arrival, I showed my confirmed booking but had to wait half an hour while they found the reservation on their end and checked me in. I expressed interest in staying longer and was told to book directly with them.
The listing specifically indicates that there is a kitchen and washer. I specifically sought these features in my search and was disappointed to learn that I’m fact there is no kitchen or washer that guests can access. I thus changed my mind and chose not to stay longer but they wanted to hold me accountable for my initial commitment.
AirBnB has also reprimanded them for the inaccuracies in their listing and condoned my actions.
I also found there to be issues of cleanliness. During these times of Covid when they purport to adhere to enchanted cleaning standards, I found stains on the toilet and found the floors to be inadequately cleaned (my feet wound turn black walking around in the room from the floor not being clean!).