Horrible and very rude host who engages in shady practices and solicits under the table cash payments and asks for extra charges. Specifically:
1) Upon booking, the host sent a note that essentials, like trash bags and cleaning sponges, are charged extra (“cleaning kit” - 13€), and so do bathing products shampoo/shower gel (“toilet bag” - 25€ for a bottle with one 125mL shampoo).
2) Check-in: The 2 other people in my group arrived 2 hours before me at the agreed check-in time (2PM). The host refused to allow them to check-in unless they pay ***€1,000 in cash*** as a security deposit only because I was not present with them. I had personally informed the host directly upon making the reservation that they would be arriving a couple of hours before me (given him even their exact flight details) and he hadn’t flagged any issue. When this happened during check-in my friends called me and I spoke to him on the phone to ensure that I’m on my way and he still refused to allow them to even leave their bags. They eventually had to find a café but it was pouring rain outside and one got a cold. When I was about to arrive (at 4PM), the person who was supposed to greet me was texting me to hurry to arrive, although I had informed them of my precise arrival time, as she had “other check-ins to do”.
3) Check-out: we asked prior to arriving if we could leave our bags somewhere at check-out. The host was adamant that we have to check-out at 11am on the dot and ignored my question about if we could store the bags somewhere (twice) before finally responding only to point us to a self-locker about a kilometer away.
4) Also, for people with knee/back issues, please note that this is a third-floor walk-up with no elevator.
The apartment itself was ok, but the host made the Airbnb experience challenging. I would never recommend this host’s properties to anyone as this is very petty and rude behavior unworthy of anyone’s money.