The host was very accommodating in ensuring someone was there when we arrived, as our time changed during the day with transportation delays. The location was great, minutes away from metro and many sites. The people at the shops near the loft were also very friendly (referring to us as neighbors) - kept an eye out for us and directing us to supermarkets, pharmacies and such. It was cozy and worked perfectly for the three of us (my daughters slept in the loft and I used the couch).