Kevin made us feel very welcome. He offered to recommend neighborhood restaurants and answer any questions we might have had, and had flowers and wine for us upon arrival, which was very thoughtful. The listing description of a charming loft is deserved and accurate, and the apartment is just as shown in the pictures. Kevin is most helpful and friendly as well as business-like and professional. This was our first Air BnB, and Kevin’s manner helped make it a positive experience for us. He responded promptly to our questions (both before we actually made the reservation, and then before we arrived at the apartment, and then once we were actually in) answering our emails quickly, and always trying to supply helpful information about such things as features of the apartment, obtaining the keys from the Air BnB representative, returning the keys, how to work the appliances, etc. We felt that he truly cared about our trip and wanted us to enjoy staying in his home, and that he would do as much as he possibly could to make it work for us. We had contact with Kevin, but not Elsa, which is why I don’t mention her. The neighborhood is convenient to bus, train, metro and taxis, as well as numerous and excellent restaurants and shops. We visited two nearby lovely parks, the Canal, and a variety of food markets within an easy walk. The area is busy during the day, and one does hear church bells, but the neighborhood quiets down by 8:00 at night, and we were able to go to sleep early in the evening and rest undisturbed all night every night of our three week stay.