A warning to fellow Airbnb travelers, do not not be fooled by this apartments attractive pictures. Upon arrival at the building, after walking several blocks to collect the keys from a grocery store, I realized that neither the Airbnb listing, the booking confirmation email, or the message thread listed an actual apartment number. I was left to climb several flights of stairs and had to try the key in every apartment in large building (disrupting neighbors) before FINALLY the key fit into one door, which is not labeled. “Joffrey” the host does not exist, this is a French company that has different call service agents that do not know this specific apartment’s details well. It wasted an hour of my time after an already long journey from New York.
Secondly, there are no curtains in the huge windows of the living room, which becomes a problem when the bedroom wall is GLASS. So the light comes into the “bedroom” and the neighbors can see into your bed at night if you have the lights turned on. “Joffrey” promised to deliver curtains and then did not.
On my second day, I returned home from shopping to find that “Joffrey” had sent an electrician into the apartment without my knowledge or a notification by calling me. It turns out the electrician was sent to the wrong unit. It was strange to return to the apartment and see someone amongst my possessions and passport. The broken coffee machine was not a big deal. The broken intercom buzzer meant that if you have a guest or food delivery you have to walk down to the street to let them in every time.
There are no knives, forks, spoons to eat with. There are no direct contact details for Airbnb owner “Joffrey” when issues arise.
There are no WiFi details posted in the Airbnb listing or confirmation email. You have to call this company for the details when you arrive using your international mobile data.
This was a terrible experience! To make it even more offensive, Joffrey refused to offer any kind of reimbursement for the poor experience or misleading details in the Airbnb listing. Airbnb refused to offer a discount. Bewarned.