We did not meet Jean-Marc since he was out of town but he stayed in contact with us via email before and during our trip. He was very accommodating and flexible to work with. The apartment is exactly as described, neat and flooded with sunlight. The building's common area looks old and there is 6 flights of stairs to get to the apartment (only reason for 4 stars instead of 5) but the location of the building is perfect, right next to the metro, and lots to do in the area. Despite the noisy avenue, the apartment is quiet at night and the main bedroom has a large queen size bed which was great. Kitchen had everything needed to cook and eat in, and the washing machine was a great bonus and allowed us to travel light. Good price, very satisfied, would recommend it.