Lancelot was quick to answer all of our questions and treated us with nothing but kindness. The apartment was clean and just as the pictures. The kitchen was well equipped and the mattress is good and comfortable. The heat made us forget how freezing it was outside. Lancelot even helped us with our luggage in the check out, as did his brother during check in. There are 4 stairs to get to the apartment, but to someone young it is no problem. It is perfectly located. There could not have been a better place to enjoy our time in Paris with our small family.