Marco and Claudia answer quickly and are very nice, the apartment is super clean and they provide you with everything you need. I travelled solo and only had one problem, at night the corridor and the stairs get really really dark, at the point that if there was someone in front of you, you wouldn’t be able to see it. They have light in front of the door, the real problem is to walk there.That scared me a bit. Outside from that I had a nice stay and the metro is so close it doesn’t take you a 2 minute walk.