We landed in Paris at around 7:30 in the morning and my husband ask me to phone Thierry to let him know we reached Paris...and Thierry text us back within minute and provided us with all the login details to the apartment and anything we ask he will get in touch with us straight away. At the time we are in his apartment Thierry was traveling as well even though he was away He's still managed to tell us a little bit of Izzy to where to go there and here. He was nice with us all the time...thanks Thierry:)
Also the aircon when we turn it on that night it was leaking and small part of the ceiling fell off as it was wet...and He sent a handy man straight away and got it fix the next day :)