We did not get to meet with Nathalie unfortunately but she was in communication with us well prior to our arrival with very clear instructions and was also available by phone/email. This apartment was absolutely fantastic and Nathalie left pastries/French stick and recommendations. The apartment was very modern in a fantastic area close to transport, restaurants and great shopping. Everyone in the apartment was luxurious and top quality. Nathalie was a fabulous host and I would definitely stay here again if we ever have the chance to return to Paris.