Absolute nightmare.
1. Extremely unclean apartment
- strong rotten rice/pasta and stale cigarettes odour
- black mould and rotten odour in washing machine detergent tray and seal ring
- mould and rotten fish odour in refrigerator
- dusty floors
- cluttered and dirty wardrobes
- dirty corridor outside apartment, broken walls with bricks showing, nearby apartment under construction, significant amounts of construction waste left unattended outside apartment
2. Unresponsive, unhelpful, and unprofessional host
- ignored multiple questions
- ask me when i’m checking in when I already told them previously
- saying I failed to fill in a form which they never sent me before
3. Unconscionable practice, hidden fees
- hidden fee of €30 for check-in, did not tell me about it until day before check in, i agreed to pay but asked them to bring change for €100, they did not, and tried giving me €60 change saying its not their problem, only upon my insistence did they go and get exact change.