Communication with Alex was unbelievable! I can't even tell you how many times over the course of only a few days that he was able to help us almost instantaneously. The place is absolutely great, too. Highly recommend it to anyone. It's in a wonderful neighborhood on a street with access to anything you could want within a couple of blocks, including the Pompidou center. The islands and the 6th are easily accessible, too, by foot. We loved our stay and would be happy to be staying there again. We hope to see Alex again soon.