This apartment was perfect for me and my family. It's very cute and has a Parisian feel. The location is great, we were able to walk to all attractions. Nathalie is a world traveler and may not be able to greet you in person but no worries. She has taken the time to write up everything you would need to know about the apartment as well as a contact if you have any issues while there. We didn't have any issues at all though. You will not be disappointed with this apartment.