If you like uncertainty, stress and sweaty nights this is the place for you!
Location: It’s the equivalent of staying in the middle of Time Square in NYC.
Check in: I was given three different gate codes to access the apt building, none of them worked! I texted “the owner” of the place and I was connected to a management company. Although they were responsive they didn’t know what was going on. The man on the phone even suggested I didn’t know what I was doing and said the door had no issues. I found out later on that other guest were having the same issues.
I was able to get into the building when someone was leaving the building. I was stuck inside the building the first day! They finally sent someone mid morning the next day and the code finally worked.
WIFI? The wifi is spotty and doesn’t work, I had to sit on the floor right next to the router to send an urgent work email. I wasn’t able to work at all in the room during my entire stay. I had to find a café with wifi everyday to be able to work and take calls at night from hotel bars.
AC? Not even a breeze! The AC doesn’t cool the room at all! I set it up to the highest level and I couldn’t even feel a breeze coming out of it.
If you stay at this place during summer you won’t be able to sleep. If you open the windows the noise will keep you up. Although the apt is in the back of the building there is a Burger King next door and drunks love to hang out by the entrance.
Security? The “smart door lock” of the room didn’t work. I had to leave the room unlocked with all my personal belongings inside because I had a business meeting and I couldn’t get a hold of the management company. The people staying on the same floor at a different room had the same issue. They also told me they rented the place through Marriott!.
The listing on Airbnb doesn’t indicate that this is a hotel or run by a management company.
Two days later after the management company couldn’t fix the problem, they disclosed to me that there is a physical key right outside my door inside a locker box.
Bottom line: Although the management company was responsive and the employees were polite at all times, they were not able to resolve the issues during my stay. The description and what’s offered on the Airbnb is not accurate, and this place is not worth the price.
I called Airbnb twice and sent several messages through the app., I requested a 50% refund which was denied by the management company even though they told me on writing I was going to get compensated for the issues.
I have all the messages I exchanged about all these issues with Airbnb and the management company since day one. Despite all of the paper trail Airbnb has been ignoring me, they never call me back or send me an email with a resolution. I understand Airbnb is a hit or miss but I never had such a bad experience. I never had to give a bad review to my previous hosts.
If you are looking at this place DON’T do it, you will end up spending more time trying to resolve the issues of this place instead of enjoying Paris or getting work done. There are other local hotels in the same area with the same or similar rate.
I picked this place because the listing says is rented directly by the owner and I didn’t want to stay at a hotel. Big mistake! This place is run like a low budget hotel. I regret staying here and I will avoid using Airbnb again.