The light in the toilet was out of order when we first came in the flat. There were clothes in the laundry and the washing machine is hard to open. Veronica was not in Paris when we stayed in her flat. So we cannot do the laundry. The hot water in the shower went off after the second person finished the shower. Also, if you have suitcases it is very hard to access to the building and both her flat. If you walk from Paris Nord train station, there were 2 long stairs in order to get to her building. From her building, there are 2 stairs and they were not wide.