Lena’s place is centrally located with great access to shops, supermarkets, and transportation. The apartment is bright and well ventilated and in particular, we liked the greenery in the apartment.
On the less pleasant side, the communication and experience of dealing with Lena were very poor. We arrived at the apartment and didn’t have any instructions on how to access the building and had trouble getting her on the phone. The level of cleanliness was very poor. The bath towels were stained and rugs need to be urgently changed or deep cleaned. There was an unpleasant smell around which in my opinion comes from the rugs and overall condition of the apartment.
The house utensils are very dated. In particular, the iron looks like a museum piece. I attempted to iron a dress that I was wearing for my son’s wedding and it burned the dress as soon as it touched it. I asked Lena for instructions and her answer was short and dismissive.
On the other hand, Lena was very thorough in sharing details on how to water each one of her plants and send me a list separating each plant by colour and location. If you chose to stay at Lena’s make sure you pay the (huge) cost of her cleaning services as if you (like us) choose to clean it yourself her expectations are that you not only clean the apartment but also wash and dry towels and bed linen and leave the apartment ready for her next guests.
Unfortunately, it was a memorable stay for the wrong reasons and we would not be back.