Though Laurent was always polite, the apartment was very disappointing.
The keys were not there when we arrived and we had to call Airbnb and the host. When we were let in by the concierge, we found the apartment had not been cleaned before our arrival: the bed had been used (the sheets were pulled back), there was food in the fridge and trash in the kitchen. Moreover, there was zero space in the closet to hang clothes, as it was filled with the host's belongings.
This made us feel like the place didn't meet minimum cleaning and confort requirements. We had to cancel our booking and find a hotel that same night.