Jules' response is amazing. He'll respond in both French and English, and literally gets back to you within minutes. Only once did I wait a few hours, and even then, it was the middle of the night his time. He was super flexible about arrival time, and the cleaning lady let me in. The apartment was clean, easy to locate, and all that I needed. It is on the ground floor, so it is quite convenient if you have luggage to carry or are trying to avoid steps. Even on the ground floor, it is quiet, and I never heard anything from the street. He left a bottle of wine upon arrival and was always at the other end of the phone, had I needed anything, which I did not. Highly recommend.