We booked, paid, waited all day for checkin instructions, called several times, we were asked to send documents which we did, then to pay a security deposit, which we agreed to do after checking with Airbnb support, but then they never sent checkin instructions, at 17:45, in new years eve, in Paris, they canceled on us. I had to pay 780 euros for a shitty hotel room cause there was nothing else available. Horrible experience and not professional people.