Florence’s place was well located, close to metro and markets and restaurants. The place was clean and in great order. Also importantly, Florence communicated well and was very responsive to our questions. She gave clear instructions as to how to get to her place from the airport which turned out to be quite easy. One major problem we immediately encountered was no hot water either in the kitchen, the bathroom sink, or in the shower. We traveled far, we were hot and tired and yet couldn’t get hot water, plus, water splashed outside of the tub from the shower heads. We called Florence and she tried hard to fix the problem with us over the phone and through video call, to no avail. She believed it was a freak accident, which might be, but it was quite frustrating for us. We ended up not taking the shower while waiting for her friend to come help fix it next day. The friend did come to fix it next morning. Another problem was there was no dish washing detergent except soaped water in a bottle which we couldn’t squeeze out. But all in all, her place is in a great location and the tall open windows at night kept it cool.