I did not meet Beatrice or anyone else during my stay at the apartment, but was in communication with Laure and picked up the keys to the flat at a bar right around the corner. During my stay in the apartment there was damage to the bathroom and a great deal of mould in the shower area and ceiling which was very unfortunate, as the flat is fine otherwise and in a great location. If the mould damage had not been present it would have been a nice stay otherwise, so hopefully it is fixed soon!