Victoire was really gentle and helpful from the very first moment, answering to our requests very fast and possitive! She even bought for us bread when I asked her to, as we were arriving quite late. We were inexpectely much later as expected and didn't manage to call her. But she took care and called us and waited patiently to our delayed arrival, and received us with her very warm welcome. The appartment is just as shown in the photos, clean and accesible, very calm located. I would certainly recommend it. Just to mention one little inconvenience: we missed some curtains in the bedroom to preserve some privacy and have some darker light in the very early hours. But I guess it is not such a big issue to solve.. ;) Merci à nouveau, Victoire et bon boyage a Cuba!!