Our experience was amazing. Jean-Pierre and his team were extremely accommodating and kind. I have a skin allergy to scents and they washed the linens in hypoallergenic non scented detergent for me. They were able to be very flexible with our arrival time. We had a nightmare of a train delay, it was so nice to be greeted by Paulina with a big smile and a through run down of the apartment and the area. We felt like we were being welcomed home.
During our stay there was a slight plumbing problem in the building. The host had a very quick response time to take care of it. It was late at night and my husband and I were out and about. They couldn’t get a plumber till the morning so they ensured we had plenty of water for the night. In the morning the plumber came and they worked on the problem for half the day until it was resolved. It was not an issue for us as we had plans to be out of the apartment all day.
The dedication from the hosts and their team was unwavering. They did everything in their power to make our stay as comfortable and enjoyable as possible.
Pros if the apartment itself:
-the bed is soooooo comfortable!
-the water heating works wonderfully
-the apartment is quite which is so blissful
-the glass floor was supercool
-all appliances were easy to use and we had everything we needed
-the washer was a god send!
-the location is perfect.
Cons:
- the spiral staircase is small and a bit hard to walk down in the middle of the night when your eyes are still half shut. There is plenty of railing to grab onto to support your decent. If your not a very mobile person, this is probably not the best place for you.
All in all we would 100% stay here again.