Clara wasn't in town, so her daughter met us on our first day and explained everything we needed to know. She gave us a great recommendation to eat at The Methode for some authentic French food and answered all of our questions. Clara was very responsive prior to my arrival as well. The location is great - easy access to the metro, a block from The Catacombs, supermarket and open air market within easy walking distance. The elevator wasn't working to the apartment so they offered to have us use their entrance while it was being fixed. It worked by the time we left - it is very tiny, but it did the job. We didn't read enough of the reviews to realize the bathroom is in a shared hallway - it didn't prove to be a problem, but it made going to the bathroom at night an added challenge. Overall, the apartment offered us exactly what we needed. The family was responsive and personable. If you are OK with a small (approx 350-400 sq ft) place to stay in a great location with fabulous hosts, I recommend Clara's apartment!