Clotilde was very kind and sweet. She accommodated our later check-in which we really appreciated. She also gave us suggestions for local markets and restaurants. Everything was great, with the exception of the cleanliness of the apartment. Unfortunately it seemed as though it had not been thoroughly cleaned prior to our arrival. The bathroom trash bin was already 3/4 full, there were left over groceries in the fridge (of course condiments, etc are to be expected, but there was an opened bag of salad) and there was also a tortilla chip under the bed.
I feel like this was simply an oversight, as Clotilde really was kind and had good energy. We considered contacting her about the matter, but it seemed petty to ask her to come and empty the trash and tidy up, which we did ourselves. It's more about the principle. I'm still giving 4 stars, all things considered - it just seemed like someone forgot to finish tidying up before our arrival.