Nicolas communicated very well throughout the process prior to us arriving. When we arrived he had quite a few rules to accommodate his neighbors, which I thought was odd. The location of his apt is nicely located which made it easier to get around for the short time we were there. Apartment was clean and served its purpose while We were there. The only complaint I have is that Nicolas charged me for blemishes on the hardwood floors. He requested that we carry our luggage throughput the house rather than roll it, which we did. When my boyfriend and I checked out the next day we walked through the apartment and did not see these marks he was reporting. Other than that the stay was nice.