It is small, when the sofa bed is out there is little room. There is no elevator and this is on the 4th (US) floor, 3rd (France). There were issues of no soap, no sleeping pillow, and more. Greatful for the help I received in checking in and them carrying my suitcases up, which was not the case on the way down. The location is great. This is good if you are not spending a long time here and are mostly only there to sleep. When I had issues they were responsive, but some issues there was no point in fixing.