Communication with Clemence was very easy. I made a last minute request and she approved within a few hours and I was able to check-in. Apartment was great, and the neighborhood is absolutely fantastic. I really enjoyed my stay.
One thing that should be noted is that you can't stand up to take a shower because of the ceiling slanting in. This didn't bother me, as there's a handheld hose that you can use while sitting in the tub, but if you are taller than 6' I could see it being uncomfortable. I'd still stay here again.