Without question, the worst experience of any rental or Host through AirBNB. There were many issues with both the apartment and proprietor. These difficulties, which began before arrival, only got worse as the trip went on: 1) Paid for early check-in, but pass code was incorrect; 2) The Host refused – over four days – to address repeated concerns with a lack of heat, which was incredibly uncomfortable; 3) Damaged and exposed HDMI cable hanging from the TV; 4) Damaged and exposed wall in the bathroom (with a hole in the ceiling); 5) Gross stain on the accent chair in the living room; 6) Toilet paper roll in the bathroom broken and dangling from wall; 7) Multiple electrical outlets were broken and/or extending from the walls in two separate rooms; 8) Extensive damage to the aesthetic and paint on the main living room wall; 9) Lastly, we were 'informed' by the Host that a plumber and contractor would be working in the apartment rental while we were there!?! Overall, a cold experience.