Simon was incredibly attentive and super available. He met us personally both at arrival and checkout and was eager to help. The apartment is great, incredibly spacious for parisian standards and impeccably clean. The bed was super comfortable, lots of space was left for us in the closets including hangers. The kitchen is well equipped including tea and coffe and were offered complimentary fruits and candies . I stayed with my parents, so I slept in the pullout sofa bed that was incredibly comfortable. We had plenty of blankets and towels. We came in January on a very cold week , yet the apartment was always warm and heated. The shower is large with strong jets and has always hot water. The building has an elevator, always a plus when dealing with luggage., and is licated near canal st martin and near the artistic neighborhood of belleville. I would definetly recommend this apartment .