I am a 57 year old woman who have used airbnb all over the world. I have not met a host quite like Marie. My flight was late in coming in due to weather conditions in Germany. Marie told me that was not her problem and while enroute tells me that she will no longer be at the apartment and that I would have to find her in another location to get the key. That was totally unacceptable. She further added that she "is not a hotel". This added significant stress and uncertainty for me because when I arrived I was not sure she would be there. She was, met me at the gate handed me the keys and paperwork on the apartment. I didn't even get a good look at her because the interaction was so fast. Most hosts would spend a few more minutes with their guest. I was left finding the apartment while climbing dark and uneven staircase. There are lights but you need to know where they were but I could not find them in the dark. The final challenge with checking in is the apartment is on the second floor which in Canada/ USA would be the third floor so I was frustrated trying to open the apartment on the wrong floor.
I did not hear from her again until the day I left and when I did I was back in Canada. I have not had a host say to me more than once that "it is not my problem" to an answer to a question I asked.
My reviews from hosts and my reviews of hosts have been excellent. I treat their home like my own. I am not looking to a lot of interactions with the host. For Marie and her guest it is purely a final transaction and your host can set the tone for part of your stay.
The apartment was fine, it gets hot and opening the bedroom window invites the noise from the bar across the road in.
Would I stay there again, definitely not. The stress and uncertainty with check in was an upsetting and unsettling experience that I would not want to repeat that with this host.