Alice responded to my concerns about the apartment promptly but non of the concerns were addressed by the letting agent. The apartment had not been cleaned well on arrival. We were there for 5 days and on the first day we noticed that the floors had not been cleaned as there were lots of long black hairs on the floor and we are all blondes and over the 5 days a cleaner never came dispite asking for it to be cleaned. The vacuum wasn’t working properly, no suction and incorrect bag so we could only sweep. Our feet and socks were black on day one from walking around the apartment so the floors needed to be mopped. There was dirty linen and towels in a large bag in the wardrobe obviously from the previous people and the bag was there our entire stay dispite me asking if someone could collect it. Also, the first night we got there the dining room chair collapsed while my mum was sitting on it and she ended up with a bruise on her head and buttock. The rest of the chairs weren’t stable so we didn’t sit at the table during our stay. Finally, there were no pillow cases on the pillows and the sheet on the fold out sofa wasn’t changed and also dirty.
However, the apartment is in a quiet location so very easy to sleep and close to the metro. I have provided feedback to Alice in regards to the cleanliness as this was a large factor for the three of us who stayed for a girls week in Paris.