COCKROACH PEST - INFESTÉ DE CAFARDS - CUCARACHAS - KAKERLAKEN
We booked Gilles apartment for a romantic stay to celebrate my Birthday and it turned into a nightmare!
The first problem we had with Gilles was at the very moment we arrived. The appartment wasn't cleaned properly before our arrival. We found a general coat of dust, smelling towels and somebody else's hair in the shower... We informed Gilles immediately but we were quite amazed that he didn't answer until the late evening and didn't show any concern about that issue or suggested any solution. However, the worst was to come.
The day after, we found alive cockroaches on the pillow of our bed!!! We were astonished so we decided to check for other inhabitants in the house and we discovered a whole civilization of cockroaches living in the kitchen! They were moving all over the kitchen counter, the sink and even the fridge! It was a nightmare!
In full disgust, we had to set up cockroach traps and then found out that Gilles had already placed traps around the house so he was fully aware about the situation.
We couldn't sleep the whole night and in the morning we tried to contact Gilles. As he didn't reply for several hours we contacted directly Airbnb.
We left the apartment after Airbnb validated our pictures and videos of the disgusting situation. Fortunately, Airbnb was very helpful and comprehensive. Of course, we had to find another place to stay for the last night, which was a huge inconvenience and a big loss of time.
Gilles was unavailable until the late afternoon and he denied the problem.
We were very disappointed with the place and the host and we definitely cannot recommend this apartment.
Unfortunately, our romantic weekend in Paris was totally ruined.