This was my first Airbnb experience. The apartment was great and perfect for our requirements for a week. The street is somewhat noisy, especially with windows open to stay cool at night, but we didn’t mind. The location near Place de la République is convenient and full of energy. Standout features of the apartment for us were the stand-up shower and the door between rooms for separate spaces. I didn’t meet or talk with Sharon, but did text with her. She arranged for someone else to meet us for check-in, which was a little delayed because that person was given an incorrect check-in time. During the trip, I asked Sharon for guidance to find an office supply item, and she later contacted a friend who had that item and figured out a way to get it to me. That was amazing and I was very grateful for it. That would have put the 5th star on the review.
HOWEVER, after we left, Sharon wrongly accused us of damaging the kitchen cooktop surface. I saw the damage during our stay but didn’t think much of it because we didn’t cook or cause the damage. Before I responded about the issue, Sharon sent a bill for 400 euros based on an unsupported guess of replacement cost. Amazon.fr has similar models for about 100 euros. Sharon escalated to Airbnb, which declined further action. Sharon was also unresponsive about other follow-up topics during this time. The rough treatment after our stay reduces my rating from 5 stars to 3 stars.