Pierre was very responsive and helpful. Self-Check-in was easy, as described. He offered to hold our bags for us before the official check-in time as we were scheduled to arrive in early morning. A nice touch - a bottle of wine as a gift! The kitchenette is very small, but has a tea kettle and a Nespresso machine. There is also a french press for coffee - and there was coffee in the cabinet. The supermarket is a short walk away, so we bought bread, cheese, ham and eggs and fruit and had our breakfast in the room. There were a couple of pans, but not a skillet, so we improvised with a big pot for scrambled eggs! The bed is VERY comfortable. Although on the first floor and very near to the street, we were not bothered by the noise with the windows closed at night. However, we didn't understand how to change the temperature of the heating system, and so it got a little too warm for us at night, but not extremely uncomfortable. We felt safe and secure, as there are 2 security codes needed just to enter the building, and there are also iron bars on the windows for added security. We sometimes opened the window in the morning, and there was a bit of noise from people passing by on the street, but it was ok. Pierre allowed us to store our bags in the room after check-out for a few hours. He also called a taxi for us for the airport, and waited with us to be sure that it arrived. He was very kind. We would stay here again!