Jean was great with communication and helping us with all our questions. The apartment is clean and comfortable, we felt like real Parisians staying here. The neighbourhood was a little more gritty than we expected, but we felt very safe in the apartment. Once we discovered a little more tourist friendly area about 10 minutes away we got to experience the Montmartre everyone talks about. I would recommend this apartment to adventurous people who are looking to stay in a real Parisian neighbourhood.