The apartment itself is great very big and clean and in a secure and nice part of Paris. Communication with Nat was easy. However, the man who met us for check-in was not Nat and was quite rude. We were slightly late due to the trains that day but I was messaging constantly saying we were on our way. This man who met us seemed put out when we arrived (we had booked for 3 but circumstances changed) and asked to see the booking before he would let us in. When we got into the (very clean and lovely) apartment we noted that there was only one coffee pod and could he supply some more given it was our first time in Paris and didn't know where to get them. He flat-out refused saying with the cheap price we were paying to stay we shouldn't expect coffee. I have never stayed in an Airbnb with no tea or coffee supplied. From there on in he kept telling us what a great deal we were getting because they had supplied shampoo and towels. Bizzare. Lovely place but zero hospitality.