All of the receptionists/hosts were amazing and accommodating, not just helpful but also funny, kind, and fun to hang around, I would definitely consider staying here again for my next trip to Paris! One of our bunk mates had a little mishap but Faz was very helpful and did what he could to make up for it and it was more than enough. I loved my time here, it was my first time staying in a hostel and first time traveling alone and they made it much more comforting.