I came with my family to Paris for New Year’s Eve. From the moment we arrived we had problems with the delivery of the airbnb keys. The check-in time was at 3pm, but we had to wait 1h30 more because they were still cleaning the apartment. However upon arrival, we noticed that there were used masks, the sheets were not clean, the towels were in bad condition and additionally the shower pipes had a huge amount of hair.
It is an apartment that is well located for a few days stay, but unfortunately we did not have the best communication with those who were in charge of Simon's apartment. Someone different always answered and they did not give any kind of solution to our requests.
We hope they can improve for the next guests.