Sally was a great host. She allowed us to check-in about an hour earlier than advertised. She showed us around the apartment and made sure we felt comfortable before she left. She was always reachable by text and willing to help with advice regarding good restaurants and transportation.
We did have a bit of a problem with our luggage the first day because the elevators weren't working, so we had to carry our heavy bags up 3 flights of stairs to get to the apartment. Also, the walk to the Eiffel tower is about twice as long as it says in the description, and we could never figure out how to operate the TV. Other than that, everything was great and we left with a good impression.