The main reason we picked this place was the view, great reviews & check in at 12 promise. We arrived after an 11 hour flight and Johan messaged us while we were still in the air and said check in was at 4pm. We were not allowed to leave our bags at the apartment so we carried them through paris and broke a couple wheels. We arrived at the apartment key box at 4pm. Key was not in the keybox as promised. We contacted Johan again, he took a while to reply while we waited in very hot weather with our bags. Then Johan said the cleaning lady was still at the apartment and that we could go in. We got in the apartment and it was like an oven inside. But we were so tired that begged the cleaning lady if we could just rest while she cleaned (4:20pm at this time) she was kind enough to let us stay. She said it would take 10more minutes, but she was done at 5pm. We also noticed the stairs were broken and one step is about to break. We showed the cleaning lady and she said that was there before. I message Johan and he ignored my text about the broken stairs. I also asked for an extra fan and he didn’t offer to bring it. We were soaked in sweat all night. Also,the balcony feels flimsy. I would not have more than 1 person step on there. I held on to the window while stepping out. It moves when anyone steps on it. The toilet cannot flush back to back, so you can flush once, then wait an hour or so before flushing again. There were not enough towels. My husband used a hand towel to dry, and my niece and I used a normal towel. No extra hand towels or face towels. :/
This place got its stars from the view, cleanliness, location, the nice upgraded shower with cold and hot water & how comfy the beds were.