I' torn on how to leave this review. This property is great, well located, well stocked, spacious, it deserves 4 stars. The the management company HOSTNFLY was AWFUL and deserves 1 star.
HOSTNFLY tells you go to a separate location to pickup the key not far from the apartment which is not a big deal if it was that simple and straight forward. Only if.....
Check-in is available after 4pm, they ask to know a check in time so I informed them of my flight arrival time 4:20 at Orly. I arrived in a taxi at around 5:40 to not be able to get the lockbox located in a carrefour convenient store a block down to open after trying for 10 minutes. I called the company and they told me it was set to open at 6pm so for me to just state there and wait until 6 while the meter ticks away on my taxi.
Turns out the apartment is only 1 min walk away but it is a one way street, so we had to go all the way around I traffic for 10 min to get back around the blocks to the apartment and it cost me 15 extra euros for the waiting of key box to unlock. They could have advised guest to ask taxi to go straight to apartment to unload and have one guest walk to get the key instead of this costly arrangement.
WIFI info was unclear and customer representative were not quick to respond, we were without internet until the next day and ha to do a whole bunch of trying different networks with them on the phone. This info should be listed clearly in the Aribnb listing and at the apartment.
Checkout- this gets even more ridiculous. I am sent anther address that is 7 minute walk in another direction to do a key drop.
WTF???
I didn't come to Paris to play scavenger hunt for keys? This is hands down the most ridiculous key pickup/drop off setup I have come across.
I hope the owner fires this management company.