Both Pierre and Clem are very welcoming and helpful. I missed my morning train and Pierre sat with me to figure out how to reserve another ticket which I thought, was quite generous. The pullout sofa/bed is VERY comfortable with a nice down comforter and pillow. I slept delightfully! There is a charming little balcony with French doors so that there is fresh air and a view of the trees on along the street. They were generous with their coffee as I think I drank more than my share but be advised that the kitchen is not for guests’ use. All meals must be taken outside of the apartment. I would definitely, stay here again!