First the positive: It’s a very good location, the view is lovely, the heat is reliable and the wifi is strong. That’s it, and that might be enough if you’re just looking for a place to crash in the Marais. But the toilet flusher was broken, the heat only worked sporadically, and there was a body-size crater on one-half of the mattress (though the other half was fine). There was no soap at the kitchen or bathroom sink, which during COVID seems particularly inappropriate. There was also no laundry detergent, only one garbage bag, and a very used sponge. Additionally, as previous guests, Kassie and Kevin, noted in their review, the keys had to be picked up at a location that was 20 minutes away in an entirely different arrondissement/zip code. Kassie and Kevin also noted that the mni-refrigerator is missing the separator for the freezer section. It’s also missing the retainer bars for the door, so you can’t store any food on the door shelves. And while the listing states that the furniture in the photos has been replaced. It seems quite intentional that the newer/lesser furniture hasn't been photographed. Are any of these problems heinous? No. But there is an overall lack of transparency and lack of concern for the guest’s comfort and well-being. I’ve been using AirBnB for seven years, and I’ve never before written a negative review. This unit is managed by a company called Houst, and while they apologized for the problems, they made no effort to fix them (though they did offer to reimburse me for purchasing soap and sponges). There was a time when AirBnB listings were mostly apartments that owners lived in and personally managed. If owners now choose to use professional hospitality managers, then I think guests are entitled to some professionalism – and some hospitality.