Jacopo is patient and accommodating. He responds quickly to every message, and the extra touch of a bottle of wine waiting for you is great when you unpack. He was more attentive and present than the staff at the 5 star hotel on my last trip.
The flat has all of the conveniences. Large shower with great water pressure and good temperature balance, and a hairdyer. A heat rack in the bathroom. A well working stove top, along with cookware and all the dishware you may need. An oldschool stove-top coffee maker, which was a great surprise because it makes the best coffee. An efficiency washing machine and laundry pods. The heating systems is controlled by you and works very well. The view into a court yard is too cute with the sun hitting the flowerbeds on the windows, but the skylight right above the bed is the best touch (you can close it when you want to sleep in).
The flat isn't brand new, but that's not the point. It has everything you need, in superb working condition, with a gorgeous crawling plant, a cute view, and a very responsive and great host. Two subway stations within a 4 minute walk connect you to numerous lines. You are 20-30 minutes away from anywhere by subway (too far to be walkable). The neighborhood is fun, so do walk around there. Lots of restaurants, bars, shops.
Lastly, the flat is relatively quiet. No street noise. I stayed here 10 days and never ran into any problems.