The place was lovely and nicely appointed. The location worked well, was safe and easy to find. What was very disappointing was the check in process and the delay in communication to resolve the issue. We arrived at 10:30am, and had requested an early Check in. The unit has been vacated 2 days prior. I know this because I mistakenly rented the unit a day earlier than I was suppose to and had to cancel
the first night. (My point being the unit sat dirty, vacanct and unclean knowing an early check in was requested. Upon our arrival we were told it was not ready. The cleaning person was not even contacted until 12:30, she told me so. At 3:pm and no info, we demanded to be let in whether it was clean or not. We were exhausted with a 9 hour flight and time change. Upon entry the place reeked of cigarette smoke. I know I know, it’s Paris everyone smokes but really…open the windows and air it out. Then there was the issue of providing only 1 key fob access. That took 4 days to resolve meaning schedules had to be coordinated for access. What a bother while trying to enjoying the day. The cleaning person didn’t show up for 2 days. We needed towels, toiletries and coffee. We were told they are short staffed. Eventually it all worked out but unlike a hotel, the response time was hours or a full day. Would we rent a Highstay property again… maybe…