Overall, communication was great and the unit was in a fantastic location. Unfortunately while we were told the unit would be ready for 2:30pm, we arrived to staff still cleaning the area. Check in was supposedly at 3pm but cleaning was not completed until 4pm and even then the unit was left visibly dirty. It was unfortunate to have had both an hour of time we paid for the unit not used and a unit that could have been cleaned a lot better and was obviously rushed.