I underestimated how professional, helpful and supportive a Hotel can be! I have to honestly say, the staff were courteous, straightforward and trustworthy. THey were considerate and kind. The room was really lovely. I will return here, the location is a step away from the Seine...if you like a vibrant vibe, with a professional, attentive, reliable aspect, this is the place for you. Thankyou to the staff