Aliore is a very kind person but towards the end of our stay we didn't feel welcomed. Also we had issues with the heating. She told us to use it less since it was expensive which I completely understand, but she didn't respect our needs for it afterwards. She then told my boyfriend that it can't be on during the day all day ( I think she was referring to the fact that I was home working all day with the heater on in my room) hence my boyfriend told her that if I was in the house and I was cold it was fair that I had the heating on. Also something else was that the heater has two switches, one for the settings and one for the temperature, she never showed us how to use the settings one so when she had turned it off with that button more than once, my boyfriend and I had a hard time getting hot water and heating, which I really didn't find nice. And even if the heating was only on in hour room she would still turn it off if she felt it was unnecessary. I found the whole heating thing too much specially considering that when it was on it wasn't high or even in the whole house but most times just our bedroom. Other minor problems where that when we arrived the shower and washing machine didn't work, although she managed to fix the shower that same day and the washing machine within two days. On the same topic her stuff remained in the washing machine even for days. The shampoo which was included in the description finished on the second day but she didn't buy anymore, toilet paper finished and I had to send her a message, and the garbage was not taken out enough. I think the main issue was that she forgot we were costumers, because she is very nice.