Prior to our arrival communication with Eloise was very good, she was helpful & quick to reply to any of our requests. She was very helpful with directions and suggestions for transport to the apartment. Arrival & departure time was very flexible as she has a key pad lock. There was a bottle of champagne in the fridge on arrival and French tarts on table. The location of the apartment is fantastic, close to metro, supermarket & attractions. We rented the apartment and studio for 10 adults, 2 comfortably stayed in the studio, but the apartment was not comfortable for 8 adults, as 2 adults had to sleep on fold out beds in living area. (Although we were grateful for Eloise getting the extra fold out beds, it was too cramped)
It is on a very busy main road which is extremely noisy all day & night. We couldn't open the windows because of the noise and the Mosquitos, which left the apartment very hot and hard to sleep. The fans and portable air conditioner did come in handy. We would recommend the apartments for their position if you are able to sleep with noise. Overall our stay was a pleasant one.