Excellent location! We loved staying on Ile Saint Louis! Not crowded and close to Metro stops with many restaurants and bakeries near. Lovely being across from the Sine.
We did not receive any details of check in so did not know what to expect. Elena did not answer what to expect, just that we could drop our bags at 12. There is no doorman as stated on Air BnB. We waited outside for an hour as we couldn't tote our luggage around. A lady came around 12 but we had been very unclear as to process even though I had asked several times, including the day we arrived.
Strong musty/mold odor under kitchen sink and in a closet by the front entrance to the apartment. Mattress on sofa needs to be replaced. It is sagging in areas where you need support. Bathroom is up ladder type steps so using this in the middle of the night could be a problem for some with limited mobility.
We were told the lock had to be worked with to get the door to unlock. The 3rd day we were there the lock in the door broke off so we could not leave until Elena left work around 3 and came and tried to get in. Then she had to get a locksmith to come replace it so we could not leave until around 5:30 PM. There is only 1 door into the apartment and the windows had bars on them so even though we were on the first floor we could not leave. This has been fixed but response to this major issue was slow.