Really bad experience, I do not recommend it at all.
First the check in was delayed 2 hours because there was a problem with the cleaning lady but once I arrived it wasn’t clean at all! Really disgusting!
The apt lacks a lot of things, the towels are insignificant and a pair of sheets had holes. The shower was continuously cloaked, really annoying.
At first Richard seemed very kindly and responded very quickly but when you need him to resolve a problem he didn’t do it at all!
The microwave got broken and since I worked all day I couldn’t arrange to receive it so I asked Richard if he could take care of it. Although he told me he would, he never did. I spent more than a month without ii being replaced.
But the worst was Once that I got locked outside because i forgot the keys inside and when I desperately asked him to fetch a new pair of keys he told me that it wasn’t possible and that I should spend the night in a hotel!! Im still shocked about his answer.
I was really disappointed because he is a “superhost”.
The only good thing is the location, maybe for a couple of nights its ok but I do not recommend it for long stays.