This was easily the worst experience that we’ve had with an Airbnb. Upon entering the apartment, we were greeted by a horrendous mildew smell emanating from the dryer, which was running. After it stopped running a couple hours later, we found that the linens inside — which were meant to be for our use — were still damp and smelly. Beyond the stench, the paper towels were heavily stained and the toilet paper mostly used. The bathroom floor flooded each time the shower was used, and no mat was placed on the floor (which still would not have fully addressed the issue). Finally, the beds had no top sheets — perhaps the wet mildewy linens were meant for this? Perhaps the worst part was that when we called the owner to bring up these issues, she offered neither a refund nor any means of addressing them. We are very thankful to Airbnb support for helping to rectify this issue when the owner refused to do so. All in all, we would highly encourage anyone considering this Airbnb to seek other lodgings.