The apartment was clean, and the appearance was just like the photos. Check-in and communication with Barbara was super fast. 2 heating machines if we had extra cold. Sheets and bed clothing were amazing. We were on 5 people and everyone slept well and comfortable. The kitchen equipments also working perfectly. The internet was fast and working all the time. Big Smart TV in the living. The only thing I have to say on the bad side is about the hot water. At the first night, we never got the hot water. On the next morning, a man named Haytel (very welcoming btw) went to the apartment to fix it. When he got there, the hot water was working, but was enough only for 1 person. We had to wait more than hours to have more hot water, what made us split in 2 groups, to take showers at night, and other group in the morning. One of us needed to heat some water on the oven, and use a cup to be able to shower. We understood the situation, Barbara was in NY and were so helpful, explained to us that that heater was the tu they could put in the bathroom, but still not enough for us to have plenty hot water for 5. Besides that, amazing host, location and communication. Super recommended, if they change the water heating system