The location and apartment itself is 5 stars. It's in a great area with many restaurants, bars and shopping. It's very close to the subway and many attractions.
The issues we had were that the apartment didn't have basic amenities such as toilet paper. We contacted the host the day we arrived, she said there should be some there, but if not we could go buy some at the grocery store. So, we had to go hunting around for toilet paper after a 10 hour flight, on a Sunday, when grocery stores are closed.
Additional things the apartment did not supply were trash bags (again, the host said she'd send the housekeeper...but nobody ever came), paper towels, any simple spices such as salt/pepper, cleaning spray for the kitchen, any hand soap in the bathroom, etc.
The final issue was that we told the host we were leaving at 10:30 am (check out is at 11 am) but at 10:15 am the housekeeper came and said we should leave because she has another client at 1 pm and needs to get started with the cleaning. It was inappropriate.