The apartment was exactly as described and pictured and was a lovely place for our 4 day visit to Paris with our 2 children. We enjoyed the location in Le Marais and its proximity to the Metro. Although it isn't huge, it offered more than enough space for the 4 of us to relax at the end of a day of sightseeing. The ladder to the loft above was a little daunting in the middle of the night, but worked out fine. We didn't meet Gilian, but were able to easily enter and exit with the codes provided.