Pauline was very communicative during the booking and check in process. The location is really great, and exactly what we wanted for our last leg if our trip in Europe, to be able to explore Montmartre. The apartment kitchen area is really nice, and the croissant breakfast was a nice touch. The room was simple and clean, and had all the space we needed for our luggage. We felt safe and comfortable, and just steps away from all the neighborhood has to offer!