Being a new place that had come on to the market, we were excited to give it a shot. We were apprehensive since it had no reviews. The one caveat we had was to be wheelchair accessible (i.e. elevator and no stairs). The host confirmed that the place is elevator accessible. When we get there: 1. The unit requires to climb up stairs from the ground floor or come down a set of steps from the elevator. This was a real issue for us. 2. The unit was not properly cleaned. 3. The amenities were sparse (barely enough coffee pods for 1 day, not sufficient soap, the two table fans were on the floor and the unit was generally hot as there was no air circulation. 4. Communication with the host was primarily through chat - nothing was resolved urgently then. I had to call up Airbnb and make a formal complaint. 5. The unit faces a building that is being renovated so we largely kept the windows shut. Overall we would not have picked this unit if we had known all of this (especially the need to use stairs). The location is OK as a few blocks away you have access to nice cafes. It is on a street where boutique garment stores are, so at night it is quiet.