Dylan was unresponsive to our questions. We had to message multiple times before getting any response prior to our arrival. Instructions that were finally sent to us in getting access was unclear and missed an important detail for access. Someone else that was also staying in that building tried to help us out. Apparently, he also booked a listing through Dylan and mentioned he had trouble getting access when he first arrived. We did like the space and the unique layout. The bedding was comfortable and showers worked well. A few days prior to check out, cigarette smoke got into our unit, likely from the unit above us. We contacted Dylan for help, but instead, he wrote back (a day later) reminding us that we are to checkout the next day and to “enjoy” our last night there. The booking is ideal if you don't experience any problems or have expectations for personable service/communication.