The bedroom had a terrible leak from the rain that flooded the room. I understand unforeseen emergencies happen, however we notified the management company at 9am and was told it would be addressed. When we came back at 530pm the leak was still pouring from the ceiling and the bedroom floor totally soaked. The repairman didn’t come until 9pm. This ruined our trip because I missed the gallery art exhibition I was showing my work at, because we had to deal with this emergency to relocate so late at night on a Friday. The management company should have relocated us to one of their other properties first thing when I called in the morning not late in the evening. Also just an fyi the Airbnb resolution team in France was not helpful, they didn’t follow up with their promises to relocate us into another rental. They left us waiting for 4 hours after they cancelled the reservation, with no resolution from their part. And we had to make the decision to find a hotel for the rest of our stay.
I will say this place is small, very cute and clean when we arrived. It has all the necessary amenities for staying in a flat. It’s really perfect for 2 people, but can sleep 3-4 with the living room sofa bed. The Management company had good fast communication at first and helped us with issues getting in the front door bc the door knob was a bit tricky for us to get in, and they even sent someone in 30 mins to help us with the door. Location was prime close to the subway and shops .
I’m sorry to leave 2 stars but the leak ruined my trip.