Booked this flat for two children and three adults on a family holiday from the US. While the flat was as pictured and convenient to the Eurostar, we ran into a few issues. 1) the directions for check in indicated a key was needed for the door but the only key left was for parking, this was confusing and made us nervous to use the digital pin lock and no deadbolt. We found out after several confusing messages that the only key was for parking. 2) The stove used an induction surface and produced an error. There were no clear instructions or a manual for it and the pick a flat replies were curt and often unhelpful. We ended up buying groceries that we could not cook. 3) the sofa was different from photos and we could not get the sofa bed out, so had to sleep three to a bed. 4) when we arrived, the check in was confusing and there was a man still in the flat cleaning even though we registered a time to arrive ahead of time. And there were no trash bags. In all this flat is modern and nice, but wasn’t very accommodating when things went wrong. Might be ok for a single person or couple, but was not great for a family.