From the minute we booked in with Nicolas, he has been helpful with directions, home details and tips on exploring Paris. Very short response time - which is excellent! Accomodating to our check-in check-out time, he was there to greet us on arrival and gave us a detailed tour of the apartment, plus explained how to be safe in Paris, restaurant recommendations. With his friendly attitude, I would not hesitate to re-book the next time I am in Paris - plus the location is superb, very near a train station and a stone's throw from Champs Elysees !