Even before arrival the communications with our host was wonderful. Our host provided an email and phone number to stay in constant contact. They arranged for us to leave our bags at the apartment as we were going to arrive a little before check-in time. Then they provided us a meeting time to come back and check-in at our convenience. Arthur, Susan and Adriana were all very courteous and professional to work with, and answered any questions we had. Wonderful pleasant vacation and would definitely stay at the apartment again when visiting Paris. Central to many many museums and churches etc.