Good location and clean apartment. Unfortunately 2 unforeseen events happened which negatively impacted our stay here. Firstly, the neighbour downstairs had a party on both evenings, Friday and Saturday, until +4am with loud music. There is a small dark unused courtyard which the bedroom window opens to. Despite having the window shut on both evenings, the smell of cigarette smoke and noise from the parties filled the bedroom. We found it very difficult to sleep on both evenings.
Secondly, the hot water tank to the apartment decided to breakdown on the morning after we arrived so our showers were cold for the 2 nights we stayed. We asked Benjamin if he could help resolve the issue and although he apologised, we felt there was a lack of communication and urgency on his part to help fix the issue. We had to ask several times how we could go about fixing the problem and he did not keep us informed on whether he’d be able to sort the issue during our stay.