Our stay was… ok.
Some good things: The apartment was nicer than in the photos. Very tall ceilings have the space a modern feel and the windows outside were huge. It was great to lay on the bed and look out over Paris. The space was also well designed with hidden storage spaces everywhere. The beds were comfy and the blankets were weighted and very nice.
The not so good: The fridge was broken… the separator between the freezer portion and fridge was not here and it froze our cheeses. Upon discovering this, we turned down the temperature but then could not have ice etc. the amenities included in the listing were not there.
One half used paper towel roll
No Shampoo (only two body washes)
No toilet paper
No trash bags in bathroom trash cans and only one trash bag in the apartment which made it difficult to take the trash out down 5 flights of stairs
While quick to respond, I did really enjoy working with the company that takes care of the property “Houst”. It was not advertised that we would have to go to a third party location to pick up our keys. It was a bit over a 20 minute walk which isn’t usually a big deal but definitely is when traveling with a four year old and 5 bags. This was the same situation for the drop off, however they did allow us to leave the keys on the counter of the apartment which we really appreciated Houst also asks that you fill out information about yourself and to estimate your check-out time. They then email you that your estimated check out time is what time you need to leave by. While we wrote them back to change this to a later time and we’re accommodated, it was still an annoyance and added pressure on the check out date when we decided we needed to stay an extra hour (still well before the check out time on Airbnb). We notified them and they said it was ok which we appreciated but.
Another annoyance was that there are no instructions for washer/drier and since we communicated with HOust and not the owner, they also did not know. I wasn’t able to find instructions online either.
Overall we had a nice time and liked the apartment but I would have expected the things mentioned above to be done correctly.