We were excited to arrive in Paris, our first time back in years. This time we were with our daughter, arriving from the UK.
The good news - The location was nice, around the corner from the Bristol Hotel. The entrance was clean and secure. The unit was as pictured in the listing.
Now the bad - We are from Florida, and know hot weather. We knew in advance to book an apartment that had Air Conditioning. Upon arrival, the apartment seemed hot. The owner’s brother who met us, warned us about issues with the AC. He told us to keep the bathroom door closed, the bedroom door open and the shades closed in the main room, etc. We suspected there was a problem and found it upon our returned that night. The apartment was hotter inside than Paris was outside.
We contacted the owner’s brother, and he wanted no part of it and told us to contact the owner. That’s when denial set in. The owner, Patrick, tried to explain away the broken AC instead of dealing with it. He told that Paris was in a heat wave, that 99% of the apartments in Paris don’t have AC, that there is nothing wrong with the AC, all the while we were sweating and uncomfortable. We sent pictures and video to show him there was NO airflow. He finally agreed to have a repairman come out on the weekend, which became Monday, the day we were leaving, and finally, he confessed to us, no one would be out until Wednesday! WE WERE STRANDED IN A HOT, SWEATY MESS. Nowhere else we went in Paris had AC problems, except our apartment!
We asked for some consideration, like moving into one of the owner’s other units, or some type of discount. We got NONE. My wife was only comfortable keeping cool using the ice cube trays from the freezer. Our daughter was so uncomfortable, she went back to London. The broken AC and lack of consideration on the Patrick’s part, ruined our trip to Paris.