This is the first time I haven't given 5 stars for an airbnb. To start, the location of the apartment is great - the street is quiet, but only a couple of blocks from the busy part of the neighborhood and about a 20 minute walk to the canal (where you'll find The Louvre, etc.). The pictures of this apartment are also accurate and the place is charming and cozy. However, everything beyond these two points was disappointing. We were provided with one partially used role of toilet paper, no paper towels, no kitchen basics (such as salt, pepper, cooking oil as the listing states are provided), and only two towels for a 5 night stay. Even the soap dispenser in the bathroom was empty... these are basic needs! The apartment wasn't the cleanest airbnb we've stayed in and although the street noise was very normal for the city, the noise within the building itself was terrible. I've lived in numerous apartments, including in cities, and have never had an apartment with such thin walls and loud tenants. It reminded me of living in a dorm. We also found the hot water tank to be a huge issue - it is very small and provides only enough hot water for a 5 minute shower. We didn't have the heat setting at max capacity - this was the case when trying to take a lukewarm shower. After 5 minutes, the hot water runs out and the shower turns ice cold. We reached out to Anne to see if there was anything we could do about this (like change a setting on the hot water tank) and she said that we simply had to wait for the hot water tank to fill up again, which we found took hours. After a long day bustling around the city, not being able to take an appropriate shower was really inconvenient. These are issues I've never experienced with any other airbnb, and I've stayed in quite a few, both in the U.S. and in other countries. Unfortunately, I wouldn't stay at Anne's again and feel that the description needs to be revised to reflect the lack of amenities this place actually offers.