The apartment was exactly as it was described, as was the location, which could not have been better, next to the Luxembourg gardens. On the other hand, the host is not readily available when questions or problems in the apartment arise. The host was slow to react in 2 significant and stressful problems: self check-in when the lock-box was jammed with the key inside. This should have been solved quickly, but instead it took 3 hours of back and forth texts, before the host called in the maintenance man, who confirmed that it was broken, and smashed the box open with a hammer. The second problem: the washing machine in the apartment stopped after starting to fill and would not turn back on. This was similarly mishandled by the host: lots of back and forth messaging, until the situation became critical, as the broken machine killed the electricity. Then I received permission from the host to speak on the phone.