Oh boy. I have never had a bad Airbnb experience until now. I was shocked as most reviews have been good, but this listing was incorrectly and misleadingly advertised and the apartment unkept and unclean. The host also ignored my complaints: The bed - I searched for a home for my parents who were visiting me for 5 days. Originally I was going to give them my bed and sleep on my couch but as it was their first time back home in France after years, I wanted them to fit more comfortable to sleep. Because my bed is a European double I searched for a Queen size for them. Bruno advertises a queen bed but I messaged to make sure, and he said it was a double but a little larger than a European one. I took his word into account and looking at the pictures it looked like two twins put together which should equal a queen size. I thought it was just right for my parents but upon checking in the bed was much tinier than what it looks to be. It was simply a European double, not “a little larger” and certainly not a queen. I also noticed the (used) sheets are bigger than the mattress they’re fit around. The fact that I had only booked an Airbnb based on looking for a larger bed left me very disappointed and with a knot in my stomach that I spent 1000$ on when my parents could have slept in my bed for the same (dis)comfort. When I messaged Bruno he responded after a day that he gets lots of visitors and has never had complaints before and said he changed the sommelier/bed frame and mattress but that it was all the same size. Firstly, no it’s not larger than a Euro double, and secondly, then update the pictures?? And he could have told me this when I first inquired?? After two nights, my mother slept on the pull out couch which had a huge bump in the middle and isn’t even reasonable to put two people on. (I didn’t mention to Bruno, but it’s also covered in grey stains.) Cleanliness - upon arrival the sheets smelled unclean. We ignored this thinking it’s not a big issue but then my parents found a very used tissue in the sheets. It was like the sheets hadn’t been washed after someone else. I brought this issue up after bringing up the bed and even added a picture of the tissue. Bruno ignored this complaint completely. The laundry machine was full of mold. It was disgusting to see and smell and we had to do two empty washes to clear the mold so that we could wash clothes. I also sent pictures of it to Bruno and he ignored it completely. The iron had so much material stuck to it it was unusable. I didn’t get a picture of it because I thought oh well wrinkles on clothes aren’t so bad....