Mathilde was very helpful and responsive - I had a few questions before checking in and the responses were always very quick. The place was perfect for a weekend in Paris - great location, very well priced, clean, electric radiators for warmth and kitchenette. The bedroom is separate the the kitchen so when I woke up early I was able to go and watch TV on my iPad using the wifi and not wake my sister up. The door double locks on the inside with the key so at night time we felt safe and there are 3 code combinations (2 doors and a key safe) to get into the space so it felt safe. Thank you for having us