The apartment was clean, well equipped and in a great location. Monic was fast to respond to all emails prior to our arrival and was helpful in explaining the neighborhood and metro system when we arrived.

My frustration came after our stay when I returned home to an email from Monic suggesting that we broke her television and attempting to claim our security deposit to fix the alleged problem. Seeing as how the television was never used during duration of our stay, I refused to accept responsibility.

After bringing in a technician, it was revealed that the problem was not the television, but her power transformer. Monic was appologetic in her email revealing the true cause of the problem and did not end up charging us for her mistake. It was frustrating that Monic would assume the cause of a problem, make an accusation and ask for money without clairfying the actual problem with a professional first.