Nathalie was very accommodating, would check in if necessary, and be quick to respond. She greeted us and gave us a list of recommendations for Paris. The space is VERY cozy. Bed is spacious and comfortable, shower pressure is great and design is very modern. Nice couch area to relax in too. The location is prime, lots of restaurants, bars, coffee shops, and the metro is all within walking distance. Would do it again!!