We booked this stay for a mid-August vacation. I'll try to be as sincere and objective as possible in this review, and really try to provide details as to provide a closer look into the room rather than "great host, very safe". For some of our negative observations, I really would like to think our experience was just a one-off anomaly since there are many positive reviews.
Great things:
-It is actually safe and VERY quiet location in and out of the building. Not too busy on the streets nearby.
-Easy access to the metro, Champs-Elysees, Gare Saint-Lazare and even marginal walking distances to major attractions like the Eiffel Tower.
-Clean, with a modern bathroom, TV, shower and hair dryer.
-Very unique feeling with those high ceilings, courtyard windows (they open!), and vintage room design. You feel like you're really living a picturesque Parisian experience. Some of my best Instagram photos were from this room.
-Comfortable bed and standard bathroom/bedroom amenities available.
-Excellent initial communication from the host, with flexibility and the willingness to work with you on your check-in.
-Elevator is available but it's tiny (literally no more than 1 square meter), so be prepared to take multiple trips with luggage. Spiral stairs are an alternative but they are long.
Some shortcomings:
-Breakfast was not served in August and we were unaware of this until the first morning. We had to call the number on the listing to understand what was going on; apparently the individual(s) who does breakfast, like many Parisians at this time, was on vacation. This is despite the listing mentioning "B&B", breakfast photos, and "room in bed & breakfast", and the placard on the room wall that mentioned serving times. We were told by the WeHost employee on the phone any kind of refund was impossible with an apology. I've noticed there is a disclaimer on the current listing now that breakfast isn't available in August, but I really feel like they should change the title and remove "B&B" and the photos for the time being then.
*We were respectful about our requests but stopped receiving any responses during our stay. We ended up getting Airbnb involved after and were refunded nearly a third of what we paid after the first explanation.*
-Some weird things that I felt like were not addressed by other patrons previously, like the shower that overflows after 5 minutes of use, or the toilet that made very strange noises and a terrible smell after flushing or using the sink. The towel rack fell off after the first use.
-The host insisted that the listing did not mention a refrigerator, but I had a screenshot of a refrigerator and kitchen mentioned on the listing. We were looking forward to using these, but they were totally unavailable during our stay.
-There are like 5 sets of doors you have to go through and multiple keys/fobs to get into the room. It's VERY confusing the first time without an explanation from the person who helps you check in or a video. I'm not sure why this is necessary for such a safe location.
Again, I'm sure our experience was unlike others but it seems like in that July-August timeframe this room just gets less attention because the hosts are occupied maybe with other things. It seems to have the potential to be an outstanding experience, but there's just a few hiccups that need to be addressed for me to really consider them a SuperHost.