Heads up to all travelers : The apartment was in a great location but I can't recommend renting from them as there is no spare key to the apartment. If you accidently lock yourself out, it will be a very expensive mistake. I had approved with them for my daughter ( 18 and 17 years old) to stay before booking. Their last night at the apartment the girls accidently closed the door with the key inside. ( as happens often in houses and hotels). When they contacted the owner, she simply said they would have to call a locksmith and they would have to pay for it. When they called the locksmith , he came and told them they would not be able to open the door as it was a safety door, so he could only replace the lock all together ( 700 Euros) so they said no to that, however they still had to pay $115 for his time. The owner should have known it was a safety lock and should never have had them call a locksmith . Then, the owner said there was nothing she could do and they would not be able to be let in until the next day. So, on top of having to pay for a locksmith, they then had to go find a hotel. They were not let back in until 11:30 the following day. Thank goodness their flight wasn't until later. I rent houses too , and I'm always prepared for emergencies like this, as people lock themselves out of houses and hotels all of the time. They were unwilling to even consider a one night refund which I felt was very reasonable as they were not prepared with a spare key to their house.