- Great location, clean and renovated flat.
- Good call-center customer service provided by the company.
- Bad service provided at the apartment level: booked the flat for 3 people and they provided us with only one blanket. As I was sleeping in the sofa, I had to cover myself at night with towels.
Moreover, when we arrived at the apartment, the doorcode did not work, so I had to call customer support to give me a new one. Exact same thing happened the day after, so I had to call customer support twice in total only to be able to get into the apartament!
Also, there wasn't enough toilet paper for 3 people in the bathroom, so we actually had to go buy more.
Finally, the TV in the living room didn't work.