Gilian was very responsive, particularly in light of us having to make a last minute reservation after the previous host had canceled on us while we were on the way to the airport. He sent all the necessary information promptly, including how to enter the apartment, which could be done via a keypad. This was the only tricky part, took us quite a while to figure out how to lock and unlock the door. While we never met Gilian, he was very professional. The studio is located in Le Marais, with bistros, brasseries and patisseries all about and within walking distance to all the major attractions. The studio is great, clean, very nicely furnished with all the necessary conveniences. It would benefit from a fan or something to get air movement as the window only opened a tiny little crack.