Even though the apartment looked nice in the pictures (and in the dark), we couldn’t stay. It was extremely filthy. Open bottle of wine on the counter top, dirty towels, food and cigarettes left in trash can (the whole apartment reeked of old smoke) and also there was food in the fridge, no sheets on the bed, balls of hair flowing around like tumbleweeds in the dessert, dust everywhere (layers) and just when you thought it couldn’t get worse, dirty toilette (some public restrooms are cleaner), dirty tub, and yes, there was hair there as well, even half a used soap bar. The best.. there’s a cleaning fee! Oh, and forget about the TV, they didn’t even put batteries in the remote and the other simply didn’t work. Even though I must say the concierge in charge replied quickly, no answers or help were given. They were just tossing us around like a hot potato. They wouldn’t do a cancellation or refund themselves, Airbnb had to intercede. We had to look for a hotel. It was very disrespectful.