Charles was accommodating at every opportunity and was a pleasure to deal with. The apartment is lovely and light, charles left us helpful maps and instructions and there was even a welcome pack of biscuits and chocolate!
We've knocked a star off really only because, as other posts have commented, the loo does have a really strong smell of drains... Not a major problem as you can keep the door shut but I guess it depends on how sensitive you are.
Great location, helpful restaurant recommendations from Charles and we would absolutely stay there again. Thank you!