At first I believed that this place was decent. It is small but in a good area. However, after a few nights there, I woke up with bites all over my body which at first I believed was a mosquito. However, one night I discovered little insects crawling around in the sheets and in the mattress. It appeared to be bed bugs but, I wanted to first confirm. The insects in fact matched the description of bed bugs. I reached out to the host, however she did not reply, given that it was early. Since I could not remain in the apartment and had no place to stay in the middle of the night, I reached out to Airbnb to make them aware of the issue. I provided photographic evidence of the bed bugs and my bites. Airbnb confirmed that they were in fact bed bugs. I was able to go to a hotel, however, the next morning I received a phone call from a man who claimed he was “security” but refused to give me his actual name. He immediately told me that there were not bed bugs in the apartment and that I was causing problems which I thought was highly suspicious. He most likely did even look through the place because I still had the keys since I was planning on giving them back to Luvna. At that point I feared for my safety and dropped the keys off in the mailbox in a rush because I did not know who that person was and did not want to meet him. On top of all of this, they refused to give me a full refund. This experience has been extremely traumatic and it took me a lot to write this review but I’m doing it for the sake of other guests. Instead of trying to fix the issue, it was just made worse because they only cared about money and not the health and safety of the guest. Please, do not stay here.