Pros: Great location near a Metro with several connections and within walking distance of several landmarks. Apartment was very clean, and had the basics as described. I also liked the keypads so we didn’t risk losing a key somewhere. Felt like a safe neighborhood.
Cons: Noise. The walls are paper thin. I could hear neighbors simply setting a cup down. Twice we got accused of parties —certainly not the case. We didn’t even turn on music or TV, and talked as quietly as possible. Street cleaners also come through around 5:30-7:30 and are very loud, especially if you have an open window.
Communication was also quite poor. It’s a management company, and it still was usually 24 hours between correspondence. Each message came from a different employee. For example, we were nearly out of toilet paper when we checked in. I sent a note requesting more via AirBnb and a separate app preferred by the company. The next day I was told someone would bring some the following day! The accusations of us hosting parties were also quite frustrating, and they never actually responded when I mentioned a request for more details to address the issue.
The bed linens and mattress were also uncomfortable. The linens were very rough and scratchy —I’d recommend bringing your own pillow case if you don’t want your hair in knots in the morning. The mattress was soft foam and therefore not supportive.