We didn't have much contact with Maksym as he was out if town when we stayed however he arranged for a friend to let us in so there were no problems there. Location wise it is great. You can walk to a lot of places near by and the metro is only a 5 minute walk away. The place itself is small. Exactly as it looks in the pictures, but it was still smaller than I expected. Perfect for a couple, but probably a little cramped for two people sleeping in separate beds. Pro-tip: there is a washing machine but it's under the kitchen sink! I missed it and went to a laundromat. Maksym was great. I left an item in the fridge and he was really going the extra mile trying to get it back to me. All in all a good stay