Because of the strike in France, we arrived at 1 am instead of 11 pm as we had told her. We didn't have a way of communicating with her at the time. She was not at all understanding and yelled at us as soon as we walked in. I totally understand that 1 am is really late but her behavior was totally inappropriate. My friend and I were scared to leave our room. The next morning she yelled at my friend for condensation on her bathroom wall, which I assume resulted from taking a shower earlier. She doesn't speak any English, which would have been fine if she wasn't so mean. Thankfully we only were there for one night. We left as soon as we could the next day. The room was nice and big but the bathroom was not clean.