Pros: Looks just like in the pictures. Very clean, and in a good location (8 minutes walk from the opera). There is heating, and we got enough towels. Good water pressure in the shower and the bed is comfortable. The kitchen is well equipped.
Cons: We got only one not very thick blanket and they told us we can't get another one. The communication was not very good. They replied with delays and when we asked for help with turning on the heat they told us they don't know so they will check and write back - but they didn't.
Our window oversaw the back side of the building and not an outer street - but there was plenty of light coming through and it was quiet.
Overall we enjoyed the stay very much. We got a 35% weekly discount and it was definately worth the price.