All in all an unpleasant airbnb experience. The communication prior to arrival was fine. When I arrived, there was a problem with the front door lock. I have quite some experience with locks, but this one was surely one of the most difficult locks I encountered. The apartment itself was not clean. There were hairs and dust in many places. The bed (barely more than an old matrass) was extremely uncomfortable. Also, on the second day, after I done my grocery shopping and was preparing dinner, ants arrived... And they kept coming back to the kitchen. A lot of them. At first I took care of the problem, but after a few days I was fed up with it, and I booked a different airbnb and left the apartment. After communicating my unsatisfactory experiences with Welkeys and asking for a partial refund, they reacted polite. But now a week has passed and although I've sent footage of the ants problem and asked for a reaction, they did absolutely nothing to really help. In almost ten years of using airbnb, Welkeys is definitely the worst host I've encountered so far. Sorry to day it, but I cannot recommend them to anyone.