We had to transfer to this apartment after having no water heater at another place (not the same owner). We were very delighted that this apartment had great space and an elevator directly into the apartment. It was very easy to access and Sweet Inn had there own app for communication. We couldn't find the cable remote (wound up being in the sofa bed which we didn't use) and some of the lights weren't working.. but they sent a maintenance man on Monday to fix (note they don't work on weekends). Wound up being a breaker that wasn't needed to be reset in the bedroom. It would have been nice if they had double checked all this prior to renting, but very minor and I would definitely stay here again or one of their other properties because they were quite responsive. Area was quiet and easy access to the subway for touring in Paris. Great location and great apartment.