The actual apartment and location were excellent. My review is low because of the communication throughout my stay caused so much unnecessary worry. This owner uses a company to manage the stay and the owner was not available the entire month. The washing machine broke before I came and they couldn’t get ahold of him to approve a repair. I also didn’t know where the trash room was, there was incorrect information about the drying rack and coffee machine that led to me spending more money. Just a lot of issues that could have been prevented if the owner was reachable. I also didn’t know how to ring in guests or receive mail.