Ines was SUPER helpful and available at all times. Her father store our luggage in his atelier until we could check in so it was super easy to go and explore the city and not waste those hours. Apartment is clean and safe, nice neighbourhood close to everything by metro. Tea and coffee is available and it is well equiped for four people. We loved staying there, Ines was so nice and helpful with problems we had with buses and check out. We would 100% stay again and recommend it. Thank you!