Easy peasy. Lovely, convenient location, clear communication, and the place was VERY clean when we arrived. The bakery downstairs is fantastic, and the metro stop is right out the window. My partner and I had a lovely time -- but useful to note that we are both able-bodied people. (The lofted bed is up some steep stairs, and the loft is not spacious enough to sit up in. So, it worked for us, but doesn't work for all.)