At check-in, we waited for the housekeeper to let us in for more than 20 minutes. Upon entering the apartment, we found dust under the bed, spiderwebs on the beam, and, most shockingly, someone’s underwear next to the heater.
Throughout our stay, there was ongoing construction in the apartment just a few meters away from ours. They were demolishing walls and the noise was intolerable. It was impossible to work (or focus on anything). As professionals who had to be on calls all day, we had to work outside of the apartment for the remaining weeks. Christophe did not always respond effectively & timely to our concern.
After all inconvenience we had endured, Christophe inquired about the disappearance of a jar lid that we had nothing to do with and an adapter which we had taken by mistake, but promised to return through a friend. Given all we had been through, this was greatly disappointing.
We haven't received yet the reimbursement Christophe promised, but hope he will keep his word.