Everything was great! Sylvain was easy to communicate with, and Oksana helped us check in easily.
One weird thing, though: The elevator requires a remote control (on the key ring) to function--even to leave! So when we checked out, leaving the keys in the apartment and locking the door, we found ourselves unable to take our baggage downstairs on the lift and had to hump it down the stairs. Not a problem for us, but for some travelers who may be older or less physically fit for whatever reason, it could be a real hassle.