Alexis was very helpful and available for questions. He also worked with our schedule so that we had the best trip we could. It was very kind and made our trip a lot less stressful. He also had a very detailed guide for the apartment as well as contact information and information about nearby restaurants. It was in French and English and really helpful. The apartment is beautiful, clean, and comfortable. It is literally right across the street from the Louvre, which was perfect as we walked right across the street before opening to go in. There are lots of restaurants and shops along the way as well.