We did not meet or communicate with Ludovic during or after checkin, only with Gregory. The apartment is nice. The kitchen is new, the windows to outside are lovely, some fun art on the walls. At this price point though, we wished it would have had some additional comforts. It's a little sterile and could be warmed up with a few additional design touches . The living room is very dark and night and could use about three more lamps. Beds are basic but comfortable. No shampoo, coffee or extras are provided, like foreigners are used to stateside. You have to pay extra for things to clean kitchen, do laundry, bathroom supplies which is disappointing when you are paying $900/night and staying over a week. Busy area, but set back in a quiet courtyard. You can hear a schoolyard full of children in the afternoon but it's sweet. Lots of tourist type bars/restaurants right outside the door, great eating options and excellent shopping five minutes or more walking.