I would rate this place as simply okay, but considering the price, IMHO it's not worth it, and calling this a "deluxe" flat is *quite* the stretch. Pros: The location/neighborhood is amazing and being on the first floor is nice because you don't have to walk up a lot of stairs after a full day of exploring. Cons: The pictures make the flat look way nicer than it is (e.g., there is a giant crack in the bathroom sink, furniture is worn/chipped/tired, same with the paint on the walls, kitchen photo shows a nice knife set but in reality there is one dull knife, bed and pillows are worn and extremely uncomfortable, etc.), the listed amenities were not all there (there was salt in the kitchen, but that's it; I had to buy pepper, oil, and a clean sponge with which to wash dishes; there are a lot of towels, but no washcloth, etc.), noise from the upstairs flat is very loud, and (the biggest con for me) there is absolutely *no* privacy to be had with the windows open. I understood that this was a ground floor flat, but with it being in a private courtyard, I expected that there would occasionally be a neighbor or 2 passing by. However, in reality, there is a company (an architecture or design studio?) with a space *directly* opposite the flat, and they have a bunch of tables set up all around the courtyard. There was a near *constant* stream of people (customers/employees/I don't know) going in and out of the courtyard (walking directly past the flat, looking in) to visit the company space, and 5-10 employees hanging out/working/eating/smoking cigarettes within the courtyard all day every day (again, directly opposite the flat, essentially right outside the windows). With this setup, it's literally impossible to leave the windows open without being directly overlooked by a large group of people. Re: Communication, Andrea was nice enough and sent me some generic messages saying "if there's anything they can do please let them know" etc., but I felt like an imposition during our fist conversation, so I just dropped anything else. (For reference, *before* even booking this flat, I asked if there were fans provided because I am a hot sleeper and I knew Paris was going to have a heatwave. I was told that there are 2 fans in the flat, so I naively expected a standing/floor fan for the bed. When I arrived, there was 1 small table/floor fan, which was literally impossible to point at the bed because it only points up, so I asked for the 2nd fan and was told "we don't provide extra fans." Then I was repeatedly told to search the flat again because there was a second one somewhere (there wasn't)--though it was the same as the other small one, so basically pointless anyway, and eventually I was told to just put the small fan provided on the nightstand [pointed at my face?? lol].) (Andrea said that they are going to install AC in the flat, which will negate any privacy/heat issues in the summer months because you can leave the windows shut, but what about the rest of the year when it's nice enough to have the windows open??) To Andrea's credit, when I messaged that the large shower head was not working, he offered to have someone come look at it, but I declined because I didn't want to have to (a) wait for someone or (b) allow someone in the flat when I wasn't there. After checking out, he told me via text that the shower head simply needed to be "washed off with a sponge" (lol, okay, then why didn't they do that when cleaning the flat/before I arrived??). Finally, cleanliness was meh (there were toothpaste stains in the sink and the pots were oily). Overall, the cons outweigh the pros for this space (with privacy being by far the biggest con), it does not *at all* live up to the price point (I've stayed in nicer flats in Paris for 1/2 the price), and I wish I'd booked one of the other 5 or so flats on my list.