in picked up the keys. The first night we slept there one of us noticed that the sheets had brown stains and 2 of us had been bitten. They brought new sheets however, one of us continued to experience bites. We assumed there must be a mosquito in the house and didn’t mention anything to the owner. But upon inspection of the bed we found multiple bed bugs, mature ones and baby bed bugs. We promptly messaged the owners agency and they informed us that the problem was our fault and insisted we go purchase the necessary products to exterminate their facility. On top of these unacceptable issues we also got locked in a room for 12hrs due to the lock on the bedroom door falling apart. The apartment smelled of mildew and the towels were dirty. The part that was really disappointing however, was the host not taking responsibility for the infestation clearly present. Aside from all the incidents the staff was very amicable and the location is great.