I had an enjoyable stay but a horrible later experience with the communication. Joffrey didn't communicate with me directly and does it through a third-party company which also made my situation difficult. The main reason I reviewed this badly was the lack of concern for the belongings I left behind. I had left three of my late grandmother's jewelry behind due to it being so dark in the place after the power went out. When I reached out, the necklaces somehow "weren't there" and there was no urgency to get them back to me. I didn't get them back, and they also stopped communicating with me, which is even more frustrating.