Fabienne was welcoming, and explained how everything worked. And then left us to it - as we preferred, as we were eager to begin our family vacation. The apartment was just fabulous and very stylish, with plenty of room for 6 people, aged 24 to 86. We all loved it! And we also appreciated Fabienne's restaurant recommendations - every one a true gem in the local area. We had only a couple of questions along the way, and Fabienne responded by email very promptly and helpfully.