It was a cute flat, in a terrific location, however, regrettably, Anny did not make us feel welcome nor did she provide adequate information regarding the apartment amenities nor what to expect in the neighborhood nor surrounding location, i.e. no information about trash disposal, sights, shopping, etc. We too were not allowed to enter the flat until after 1900, a terrible inconvenience, and were made to wait outside the flat, on the sidewalk with our luggage while waiting for her. Worst of all, we had to purchase our own bathroom tissue.