Loft apartment is in a very good location and close to post office, shops, restaurants and subway (you can actually hear the trains rumbling underneath the apt approx. every 2 minutes). No-one met us which was as we expected but instructions for gaining entry were easy to follow. There were major renovations going on in courtyard, but this did not affect us as work started late and finished early and we were gone all day. Pictures on website are accurate and apt was clean and well maintained, however there was not one piece of comfortable furniture in it. The bed (futon)upstairs was like sleeping on a rock and we only lasted 1 night before swapping with our son and sleeping on the "sofa bed" downstairs. Also, you had to be constantly stooped when upstairs or risk banging your head on the ceiling. There are no opening windows in apt and it was quite stuffy and warm as there is no aircon and only a small table fan upstairs. The bathroom and toilet are fresh and modern but no shower, only a bathtub. To "shower", you must kneel or sit in the bathtub and use the hand-held wand to wash yourself which is very difficult and almost impossible to do without getting water everywhere. Also a bit of a turnoff to have to use remnants of soap bars that previous guests have already used. Might have been a nice idea to have an instruction (welcome) booklet for guests in English with information about nearby services and which Metro stations to go to for the well known attractions. Also instructions (in English) on how to use appliances (washer; coffee maker; cooktop etc) would have been helpful. We had to use a translator app to work out how to use the washer which we discovered was only a washer and not a washer/dryer as stated. Only way of drying clothes was to hang them on the towel warming rack in bathroom. Were staples for cooking in the pantry but only 1 roll of toilet paper supplied for our stay of 4 days. Bath towels were all wet when we got there as the cleaner had not long left. Maybe not best location for families as we discovered the massage place next door provides a "nude massage" service. Thankfully this was closed for renovations but would be concerned about the type of clientele normally going past your front door. Description of apartment was not misleading in any way, however was probably our least enjoyable accommodation during our 6 week vacation. This review is entirely factual based on our opinions, standards and expectations despite comments by Pascale.