Firstly, I’ll preface the review by mentioning that I have never given a bad air Bnb review, and I frequently use them. We arrived to our air Bnb approx 1455hrs (check in 1500) and hadn’t received any check in details until I sent 2 messages regarding the same. When we got in, the air Bnb hadn’t been cleaned from previous users.. beds not made, dishes in sink, used towels on the floor, not very pleasant odour lingering. We messaged Fred who very quickly replied somebody was on their way to clean it. After being up travelling since 5am, this was really disappointing. We left the apartment while it was being cleaned and returned to see the apartment made up, with the futon out and made (which we didn’t request, and this took up a great amount of room). We went to shower and freshen up, and weren’t able to get ANY hot water at all.. and after fiddling with the hot water service, managed to get some, but shower went from scolding to freezing, so made showering incredibly difficult, and this remained the case during our whole 4 night stay. Furthermore, the shower door is not secure and fell off every time my partner or I attempted to shower. The pillows that were on our bed stunk, but luckily we were able to swap them with the futon pillows. Some of the cutlery was dirty, and there were no tea towels to do the dishes. Furthermore, the sponges that were left to use were revolting. The washing machine was really good, however no laundry detergent so had to go get our own. The air Bnb is in a great spot, and looks the same as the photos, and Fred replies very promptly. One or two of the aforementioned issues could be forgiven if they occurred in isolation, but the repeated let downs real tarnished our stay. I would NOT recommend this air Bnb