Nicole responded to all emails quickly. She prepared the kitchen with coffee, milk, yogurt as well as cereal so we didn't need to go to the store right away. The location was great. It was quiet at night. She left metro directions and recommendations for eating. getting drinks and a super market, as well as directions. She helped to arrange a taxi to return home after checkout. Excellent host! The only thing i would request for the future would be instructions ( in English) on how to use the washing machine. I really wanted to do a load, but didn't want to not use the machine correctly.