The flat overall was nice but a few things kept it from being amazing. The upstairs neighbors are quite loud, often early in the morning until after midnight. Additionally, we had to rewash all of the dishes before using as they were not clean to begin with. Not a big problem, just something that could be easily fixed and would make this place a 5 star accommodation. The rest of our stay was a positive experience. Carole is very nice and helpful, let us check in early, recommended shops and restaurants and the location is very near to a metro for getting around.