Arnaud is a really nice guy who answers you very fast. But 20 minutes before the meeting for the key he sent me a message, that the meeting point changed. As i did not have any internet in France i was suprised that the key was not where we actually planed and then we needed to go to another spot to pick up the key (very frustrating with all the baggage). The apartment is not the best i had in paris for this price, but it is well located.