We were very impressed with the flexibility and good comunication! Even though our plane had a two hour delay (which meant that we missed the original check in time) the host found a solution to get us the key to the apartement and remained very friendly. The apartement itself is very beautifully decorated and clean. It obviously is very small (size of a small hotel room) but it was totally fine for our four-day stay. All in all i would recommend this airbnb!