Check in process is a mess. The key is in a lock box situated on another street. It is attached to a bicycle rack on the street floor where there is rain, mud and probably dog piss as this is Paris. Need to open the lock box in front of people walking the street - you actually look sketchy doing it because it seems like you are trying to unlock a bike or something. Once you get into the building, you realize it is under heavy renovation and painting. Corridors are tiny so my suit (I was in Paris for work) got all dusty and my suitcase also. Have to send everything to dry cleaner. There is no number on the door so you have to guess which it is as the instructions say far left, but there are many doors on the far left. Tried to call to get help but that didn’t work. Calling ‘Sylvie’ leads to an agency in the UK. I explained the situation and person told me on the phone j would be charged 50 euros is someone was sent to help me. I decided to knock on one of the neighbours door who was kind enough to help me out. All of this lasted more than an hour and was able to check in. Once checked in, you get many automated emails asking you to review your check out time and remind you that you have to put the key back in that lockbox situated on a bike rack full of mud, water and dog piss. Never again will I book an apartment with ‘Sylvie’ if that is even her real name. This is clearly an agency