When we arrived, our host was very welcoming and gracious. I have to say all the staff were wonderful. They made a special effort to make our 9 year old son feel welcome too, which is much appreciated. The room was exactly as described and looked exactly like the pictures. There was a split queen or king size bed in the room and one more single bed. It was perfect for our family of three. The room is not very large, so with luggage and 3 beds, there isn't a lot of room left, but there is a private courtyard attached for more space which is also very nice. The beds were very comfortable. The room was very clean and the bathroom was very clean as well. The best part of this place is the location. It is just two blocks away from the Louvre and the Seine. You can also walk to many different places from this central location or easily take the subway. All the windows in the room face the courtyard. There are no windows facing the outside street, which is a very narrow street next to a large church. This means the room is very quiet, but also a little bit dark.