I stayed for a month and a half at Jennifer's apartment. The apartment is spacious, well-light and cozy and is exactly as shown in the pictures. It is in an excellent location and ideal for both tourism and long-term stays. Jennifer's downstairs neighbor (a very well-intentioned older lady) is the one who takes care of the apartment if there are any pressing issues- Jennifer does not live in Paris and assists from afar. During my stay, Jennifer responds intermittently and would say "J'ai que deux mains" ("I only have two hands") or "Je travaille activement" (I am working a lot) when asked about problems about the apartment. Unfortunately, Jennifer and I had an argument over the laundry machine, which was an amenity promised in the listing, but was broken upon my arrival. Although Jennifer and the older lady called for a repair person (a friend of the older lady), he was not successful at repairing the machine but had told me that the machine was repaired. I was not aware that the machine was still broken after the first repair person and only reached out to Jennifer again after someone who is French noticed the machine was still broken. It was only after a professional team came and determined that the machine was not able to be fixed that a new machine came 27 days after I arrived at the apartment (Jennifer acted very quickly the second time). I approached Jennifer with the situation and requested a partial remboursement (did not specify amount) given that I did not have a functioning laundry machine for the majority of my stay. She refused to claim any responsibility and threatened that I speak to a lawyer. I called Air BnB who told me that I had a right to claim 10% of the nightly price if an amenity in the listing is not available. I have requested the claim which is under review. A few days later, Jennifer filed a partial reimbursement request to Air BnB claiming that I had damaged the faucet to her kitchen sink, which was broken upon my arrival. This claim is also currently under review. Although the place itself is accurate and wonderful, I would not have booked Jennifer's place if I had known that this was going to happen. I share this story not to hurt Jennifer's reputation (I have never met her), but I hope that it serves as useful information for future travelers who are considering her listing.