The welcome was correct and timely and made possible even on a Sunday. The response to one (the only) problem we had during the 3 months (a broken iron) was within 3 hours. The apartment is spacious and has windows towards two sides of the building which is important during hot summer days. Due to the 4th floor the windows and balcony door can be kept open. The quarter has everything you need for daily shopping, and it has a good Metro connection to center city. - On the negative side: The kitchen equipment is rather simplistic, some of the pots were not usable because they were rusty or scratched. The refrigerator was in a bad condition. However, the appliances (washer, dryer, dishwasher) were almost new and working well. Internet was working perfectly and fast.
Overall a positive experience.