Fabienne was very attentive to all my messages and questions, requests for suggestions and directions even before we left home for France! She sent very detailed steps on how to arrive at the doorstep of her "Lovely Place" complete with maps and pictures. Even though we arrived rather late in the evening she greeted us graciously and let us know via message each morning that she was available if we needed assistance. We really appreciate her making us feel welcome and ability to address any concerns before even we anticipated them!