Suzie provided us instructions for getting to the apartment the day prior to our arrival and made it very clear and easy to get in. She had someone waiting for us to provide the key as she was not able to meet us immediately on arrival but she arrived within an hour. She chatted with us for about an hour with plenty suggestions of things to do and see while there. The place was clean and tidy, and was the perfect place for our stay in Paris. She also went above and beyond in helping us get back to CDG for our outgoing flight amid Metro/RER strikes.