The apartment is in a beatiful position, but they have to fix furnitures (broken chairs, bathroom's door that cannot be closed, toilet bowl that is not fixed to the pavement) and improve tools in the kitchen (we hardly could cook, we almost gave it up). Most of all, I found phone assistance really inadequate. The best problem we had is that we needed to leave luggages for only 3 hours later than check out time, because of the departure time of our train. There were different easy solutions, but we were told only 1 hour before leaving, that they couldn't do anything!... this meant that we lost all the last morning of our stay in Paris searching for a baggage deposit. Receptionists weren't able to understand our problem nor to figure it out. I also have been accused to "cast threats", because I said I would have written a bad review!... but I'm only saying the truth