Negative:
- Sheet had stains. Thats a no-go. Also the requested new sheet had stains. We gave up on requesting new sheets because on site help didn't understand what the problem was even after showing the sheet.
- Bathroom wall over the toilet was partially dirty, also shower tiles were full of dark stains
- Upper corners in the apartment had cobwebs
- Communication was very hard. Depended on the employee you talked at the moment (there were many of employees). Flora was good at english and very kind. All other employess had a hard time to understand english and you need translator apps.
- Hand soap was empty at the check in
- Not enough room for people's clothes etc. / no real closet.
- At one moment the communications with Stephane felt a little bit impolite (my personal view) and he was not willing to help (problem with the dirty sheet).
Positive was:
+ Location is amazing
+ On site employee tried his best to help
+ We were able to store our baggage in there office before the check in and also after check out (due to very early/late flights)
+ Kitchen / toilet / shower / floor were clean
+ Kitchen well equipped
Neutral:
o On the pictures the apartment seemed a lot bigger, but it was very tiny. Size was ok though, we just expected something else.
o You will here and feel (vibrations) the metro all night long, but it is very little.
o Just a mini window in the apartment
Overall an "OK"-stay, but regarding the pictures we expected more cleaner and more luxurious stay. The high price is just because of the location.