The flat was sweet and was in a super location - very central and loads of interesting shops and streets nearby with a lovely market just there. Sadly, we arrived without any idea where the keys were and when we contacted the host (by phone and message), she didn't respond until a day or two later. We luckily found the keys by chance but after travelling with a small child for 10 hours, it was not a brilliant arrival. I manage a number of properties and when a guest is arriving, one needs to make sure one is available. I get that it was over the holidays, however, so maybe that was why. The flat itself was clean. However, there were no amenities - not even salt and pepper - a couple of apples most certainly left by previous guests....the hand soap in the bathroom was dish washing liquid and there were only 2 loo rolls for 4 guests for 3 nights. We left some shower gel and shampoo that we bought. The bed downstairs was fine - but the pillows were terrible. The bed upstairs (where my sister and husband slept) apparently felt like sleeping on the base of a bed without a mattress and the pillows appeared to be sofa "throw" cushions. They didn't sleep the whole time and actually wanted to leave Paris a day early because of it. I think this flat could be superb if more time (and a bit of money and an IKEA shop) was spent making it a better and more comfortable experience. I don't like giving negative feedback but think it is important to let people know. I re-read the reviews and have seen these comments before so I am surprised by the star rating the listing has. My flats always have fresh flowers, gift basket and plenty of other treats including shampoo, conditioner, hand soap, coffee, fresh bread, other breakfast stuff, oil, vinegar, etc....it isn't hard to provide these things and it makes all the difference for the guests. I hope these things are fixed as the flat is really a great flat...