I normally don’t write long reviews but this is definitely something you need to read before booking!!!
First of all—This is a super gorgeous house, light throughout and I can imagine working here. But it needs serious maintenance and DEEP cleaning.
Apparently the hosts themselves live in Australia but they never appeared when this issue happened. I can’t say this is entirely Melanie’s fault to blame when she asks some agent to take care of her flat—but were you informed how the condition was from our side? We did not get a response from you. We want to say we were super excited to move in and stay there. Unfortunately this is how the whole event unfolded.
The house was definitely not cleaned but the agent Pierre who was supposed to take care of it lied to us and said it was cleaned. They basically just changed the bed sheets for us and that was it.
How disastrous and disgusting the condition of the house was uncanny. Just to list a few examples:
1.There was short man hair on the floor next to the bedroom when we arrived. None of us had men hair.
2.My friend woke up 2am upstairs in the bedroom with a huge spider hanging above her face.
3. The rug was full of white pieces of trash and dust all over
4. Patches of liquid stains on couches that looked uncleaned
There was also some privacy+ safety issue that weren’t as serious.
5. Window was broken on the side, which goes straight to the courtyard since it’s on the ground floor
6. The little garden is right next to a gallery and it’s not covered well and you can see and hear people walking talking in the gallery right next to the garden since the wall is just a piece of semi-transparent glass.
Going back to the previous issue. We asked the agent Pierre immediately to have professional cleaning service the same day. He came himself without any equipment and asked us to leave specifically to do it alone in the house.
The condition was so bad that my friend had dust allergies of hers triggered and so we had a test of wiping wet paper towel on the floor casually (we did not even wipe it hard) before and after the agent Pierre who came to clean : black and black both times. Pictures proofs also can be asked. Since that became the main content our group chat for Paris trip in the end instead of sightseeing. We were busying with dealing with this and finding new places to stay. We wasted days looking for new places to stay but we ended up moving to a hotel which was the best decision ever made.
This is the worst experience of non-hotel stays both me and my friend had and I can’t believe I spent this much time over this issue complaining I wish I wasn’t :( Airbnb was tentative though which helped a lot.