This place was amazing. It felt like a home away from home. My family and I were there for two weeks. Patrick and Aliette were both very nice and responded very quickly. Aliette greeted my family and I and even went out of her way to send an email about information of places to eat at and see. She was also very kind and patient with us during the check-in and even helped provide us with directions on how to get there by the bus. It was very clean. There was so many basic necessities there that they provided. There was all kinds of kitchen appliances, basic kitchen ingredients, bathroom necessities, etc.. The location was amazing and in a very nice neighborhood, it was right next to the metro, bus stations, grocery stores, pastry shops, etc.. It was just my parents and I on this trip and this place was the perfect size for the three of us. Highly recommend this place. We would love to stay here again for future trips.