Kate was an excellent communicator and very responsive to any queries we had. The flat is spacious, quiet, comfortable and in an excellent location. The bed was extremely comfortable and we slept well. Kate and Olivier very graciously left us with a bottle of wine, delicious muesli, jams, bread, etc. which was a lovely touch. Pay attention that the shower hose doesn't slip and fall as the nozzle broke off which was a pricey repair. Otherwise perfect.