Juan was very communicative and helpful with the whole process. His friend Theo helped us check in and gave us a map of Paris and helpful tips about what we should try to do and try to avoid on our visit. His apartment was clean and tidy. It is very small-which we knew before booking. Something that we had not considered was having space for our luggage (we had one large suitcase and a two carry ons), and that was a challenge. We shuffled it around to get out the front door and really could only open one at a time. We had planned to be outdoors enjoying Paris as much as possible anyway, and really just wanted a cozy place to sleep and shower, which is exactly what we got. The washer/dryer was a big plus!