It was a stylish place and she replied in a timely manner. There was an issue with the heat it wouldn’t turn off, so 2 nights it was hard to sleep we eventually got it fixed and she was willing to get someone out to fix it so that was good. The thing I didn’t like is that we pay a cleaning fee to her and when we want to use it she tries to charge you extra even though you already paid it. So beware, she’ll try to charge you and she’s really rude about it. She was so nice until after we checked out.