This was our first experience with airbnb, so our expectations may have been unrealistic; however, this was our experience: On the positive side, this is a spacious home with comfortable furnishings and modern bathrooms. The location is ideal. On the negative side (at least for the $5,000 that we paid for seven nights), the home was cluttered with lots of large art pieces stacked against walls and with clothing on open shelves, the heat in the master bedroom could not be made to work necessitating our staying in a much smaller second bedroom (cluttered with clothing on open shelves), there were too few towels (and no hand towels or washcloths) left for an entire week in a place without a washing machine, and, finally, and very annoyingly, there was only one key (which created minor issues for my wife and me, but if we had been traveling with another couple or with other family members, it would have been a real hassle). The management company was slow to respond, but very nice when they finally showed up; however, they could not assist with the heating issue. The concierge to whom we were directed was essentially useless.