The positives:
- great location, close to many metro lines, shops, restaurants etc
- great room, clean and spacious with private bathroom
The negatives:
We had booked for 3 nights and on the 2nd night after coming home just before dinner, we had some difficulty opening the front door because the lock was jammed. We called Rebecca on the intercom and she came down to try and open the door from inside the house but encountered the same problem. After trying unsuccessfully for a few minutes, she came out from the garage and started accusing my partner and I of spoiling the door, asking us angrily "What did you do the the door?" "You must have done something wrong" etc. We told her all we did is try and unlock the door same has her but she wouldn't believe us saying we must have turned the key incorrectly or in the wrong direction. I explained to her that we tried turning it both ways and that the only consequence of turning the key in the wrong direction would be that the door will be locked instead of unlocked which shouldn't cause the door to be jammed but she did not want to hear it and her manner was quite agitated.
After leaving again for dinner, we received a passive aggressive message a few hours later saying how she had managed to fix our mistake and condescendingly told us to "please pay attention to the way you open the doors". I sent a message back asking her to explain how exactly she thought we had damaged her door but did not receive a response.
As a result of all this, my partner and I didn't really feel comfortable being in the apartment and did not really make use of the house's facilities. We had planned to do a wash but did not feel comfortable doing so. We did not really go down to the kitchen or living area at all and just stayed in our room whenever we were not outside. It is a shame because the room itself is fantastic but we will not be back given our experience and I hope my review serves as a warning to other travelers.