The place was clean, comfortable, and in a great area (St. Germain). Close to major sites, metro and bus was just a step outside - so very convenient.
Communication was mediocre. The television didn't work. Not that we came to Paris to watch TV, but it might have been nice to watch the news or whatever. I told Chris about it the day we arrived, she eventually said that someone would stop by. A day before we left (we were there for a week), someone did show up to look at it. Wanted to come back on our final day - we declined. We never heard back from Chris the whole week. Not a big deal - but annoying.