Hélène is very nice and genuine. She was responsive and accommodating. The apartment is located next to a metro station which was perfect. There is a taxi station and convenient bus lines. Also, there are supermarket, bread and pastry shops, coffee shops and restaurants not far. There is an animated street (La Roquette) with bars, restaurants and shops. This street leads to Place de La Bastille and the new Opera. Also, Place de la Republique is not far. The pictures of the apartment are very accurate. Even though there are 2 clubs on the street of the building, it is a safe neighborhood and the building is well secured.