I didn’t personally meet Remi since it was a self check-in but it wasn’t a problem at all. He always replied to my questions very fast and self check in was easy. He let me leave my luggage the next day all day in the apartment until I had my flight which was amazing from here! The apartment is very small but it has everything you need. I maybe can’t recommend this place to people with kids or older people since the stairs to the upper right part can be dangerous, but for me it was ni problem at all. Location is amazing, you have everything you need.