The apartment is beautiful, the location is great, but the real 5-star rating goes to Arnaud and his willingness to go above and beyond to make sure the guest is comfortable in the apartment. We had a few minor issues when we first arrived - apartment was listed as "second floor" but it's actually the third floor if you consider ground zero as the first floor (cultural/language difference perhaps), as well as some mistiming with the cleaning staff - but I think issues are bound to come up in any traveling experience, hotels included. What matters to me is how quickly the issue is resolved and how willing the host is to work with you. Arnaud must be tied to his phone because any message we sent him, we had a response in under 4 minutes - always ready with a solution and a positive attitude. The space is as it looks in photos with a beautiful Parisian window to look out of in the bedroom; and the location is north of the action in Le Marais which makes it quiet to sleep through the night, but in walking distance of wherever you want to go when you wake up.