Chantal was extremely nice. She met when she said she would meet and allowed me to set the check-out team, even though it was in the afternoon. At check-in she went over EVERYTHING with me and even had me do a dry run to make sure I knew how to operate each door/appliance/wifi connection so there wouldnt be a problem. She left detailed instructions on how to use everything and was very responsive to all contact. The place is very cute and is in a great location. There are multiple towels and dishes and there were even waters and other beverages available (maybe left from previous tenants but they were there nonetheless). The metro nearby (Saint-Michel) is a perfect hub for all transfers you may need. I would definitely stay here again. AC is a plus.