When it’s rated “Plus” one would expect more.
When the place is only half as good as promised you feel cheated. In legal terms it’s called misrepresentation.
Okay, the bed was pretty nice as was the shower. That’s the only reason why I stayed.
The flat had odour of cigarette smoke which they tried to disguise by a cheap perfume dispenser.
The flat was dark—much of the furniture was black, there was not enough light fixtures. The overall feeling was rather gloomy. Using the kitchen was cumbersome in the absence of sufficient light.
The bathroom, too, lacked adequate lighting.
The carpet was visibly dirty with stains.
There was inadequate ventilation.
The host (their staff) was rude and impolite.
Would I stay again? No.