The check in process is confusing since there are two bike areas near by that could have the lock box but once I messaged them and they sent a picture it was easy to navigate to where the key was (further than the above mentioned bike areas). The bed is extremely uncomfortable. The two pillows provided are uncomfortable as well but there are additional pillows in the closes just no additional pillow cases. The washer machine has mold in it and smells like mildew and the smell got all over our clothes. Decent location right nexted to the Metro and bus. Great restaurants nearby, lots to choose from. There is an elevator but it didn't work the entire 5 days we stayed. There was only a partial roll of toilet paper left for us to use and we ran out while there, told the hosts and nothing came of it. We ended up having to go out and get soap (to wash dishes), toilet paper, and soap since none was provided. Overall it was okay but for how expensive the place is we should have just stayed at a hotel for that same amount.