I am leaving a bad review for this place as the owner was completely inflexible and intransigent when we asked kindly to change our dates, a week in advance, and due to a train strike which cancelled our train, and we could not find alternative transport.
I was not even asking for a refund, but simply to change our dates. Airbnb offered me a refund for their services as they were sympathetic with my predicament, but said it was unfortunately up to the discretion of the owner to change our dates.
Despite trying several times, he refused, and I was not even able to communicate directly with him but via his agents.
As a long-time user of airbnb, and a home owner myself, his intransigence and inflexibility seem very short-sighted and as a result I am giving him a poor review, and will never book with him again.