Dealing with Francois was wonderful. He made the extra effort to ensure I could enter his apartment. I use a power wheelchair and it is 27 inches wide. Any wider and Francois' apartment would not be accessible. None the less, entry into the building was easy. There was no step at the front door. There was, however, a small step at the door to Francois' apartment. Approximately 5 inches. I left a small ramp for the next user in a wheelchair. The apartment was beautiful and the location was outstanding. We had a great time. Thank you Francois and your friend Chelsea for making our vacation a success.