Our experience was beyond poor. We ended up leaving and checking in to a hotel. This is a copy of what I posted to her after several initial comments:
"As I have already shared in MULTIPLE correspondence, the apartment was not clean. There was cat hair (son allergic), stains on all the pillows and both mattresses. There were no pillow cases anywhere so there was no way any of us would use these given the horrid stains on them. There was dirt on the sheets in the smaller bedroom. The futon, which would serve as the third bed had cat hair and crumbs on it and was "hollow" in the middle. Again, no pillow cases and the extra pillows (in addition to the ones on the bed) were plagued with TONS of stains. While this may happen to ones own bedding on occasion this is different. Honestly, if my pillows looked like that I would throw them out. The comforter had an odd stain on it that looked like either blood or body fluid. I need this rectified with a full refund. I have not yet contacted airbnb or written a review but unless this is resolved with a refund I plan to do that post haste."
If cleanliness is not important the location is great. This apartment is NOT suitable for 6 people.... larger bedroom-2, smaller-1, futon-1. There was not a coffee pot or similar and no coffee (all I have stayed in have these). The kettle provided was dirty. There was a TV but no cable. The wifi was not working initially and we had to locate the modem and hook it up. There was no food or basic amenities that have been provided in other airbnbs.
I have filed an official complaint with airbnb regarding this host. I have not had my situation rectified though I understand they are allowed 72 hours. My initial complaints were not "official" as they were directed to her directly as opposed to via the complaint area.