We were delayed in getting to apartment due to travel and missed Elena. Since our cell phone refused to work we had ap hard time connecting .One of the kind neighbors in the building helped us by calling Elena and she arrived in just a few minutes. She was able to quickly explain the workings of the apartment . Unfortunately we didn't get directions for all the items in the apartment and thus couldn't use the elaborate expresso coffee maker , didn't find the lights in the kitchen area, missed out on how to use the towel warmer and a few others things. The kitchen is supper equipped with all the things one could want to cook and serve a dinner, except for a little free counter space. The expresso machine takes that up. Others have mentioned the street noise but it wasn't a problem for us as it was August and perhaps everyone was on vacation.We did keep the windows closed and that probably made a big difference. Perhaps in warmer weather that wouldn't be possible and then more street noise. Also the light window drapes donot block the am light but it wasn't so very bright , but a darker drape might be added for those sensitive to the light. Others have mentioned this. The apartment is nicely decorated , but the space in the loft is tight , not much head space. Kids might be able to manage though. The first night of our stay there was a problem with the outlet on the Tv , Internet side of the room , but after contacting Maria there appeared a friend who was able to hook up an extension cord and that enabled the tv and Internet and phone to work for the rest of our visit.