Anne was impressively sweet. We ran into issues with the Paris strike and she stayed in constant contact to help us solve any issues we had. She allowed us to check in VERY late because of the transportation issues we were having. She offered to make us breakfast. She recommended multiple places to eat. The bed was firm and comfortable. The several flights of stairs were surprisingly welcoming after we ate our way through Paris' boulangeries. She has a separate water closet from the primary bathroom which we always appreciate. Her location manages to be in the heart of Paris while being nowhere near crowds. We will be staying with Anne every time we are in Paris.