Waiting 1.5 hours for the key was terrible and unacceptable.
The key exchange is a terrible process as is. Having to take a cab ride to a different location to pick up the key is bad enough but then to have to wait 1.5 hours on the side of the road because the cleaner is running late…that is unacceptable.
The property itself is an amazing location with restaurants and grocery store across the street along with the Eiffel Tower around the corner. Beds were comfortable and the place was clean.