Terrible!! Im just kidding - now that I have your attention, Axel was always friendly, and provided with all the help we needed prior to our trip. Place was clean and more spacious than we'd imagined it would be.
Climbing the stairs was good workout if you look at the half-full glass. Also as we have been travelling for a while it was helpful to find a laundry place right in front of the building which provided with soap and drying machines. Well located - there is a bus stop as soon as you step out of the building and metro in 3 minutes.
All good.