At first, Vathanak was not responsive to my messages. She was able to reply days before my check-in which was good. She made us feel comfortable in her apartment. There was tea and nespresso that we could use during our stay. Her apartment was quite old but clean. The room isn't spacious enough especially if you have big luggage. Nevertheless, you'll get your money's worth because it is centrally located and in a very nice, quiet and safe neighborhood.