Had ups and downs with this place. First I want to say that the location is superb. You have plenty of restaurants and shopping at your doorstep. The location felt safe. Noelia was nice enough to let us check in a bit early. She responded promptly. Where it went south was the first night. My elderly mother was taking the main bedroom. When she went to lay down, she noticed the comforter, sheets and mattress were completely soaked. I immediately communicated to Noelia and her response was to put the comforter in the dryer. She added that she was trying to please me by checking early. We only checked in an hour early and it took several hours to get the comforter and sheets dried. Even had to put some of the comforters on the other beds so we could sleep. I felt like Noelia did not want to deal with the problem. I was disappointed. We were also provided only two rolls of toilet paper for a family of five and for our 4-day stay. When I requested more paper, Noelia directed me to go buy some at a nearby store. This apartment was not cheap, we could at least been provided with a bit more toilet paper. The apartment does beed updating. All the sheets and comforters seem very used. Overall the place could use a deep cleaning. There was a lot of dust behind the beds and tables. I would not stay here again but the location again was really the best thing.