Myself and two friends stayed in this apartment as a long-term stay whilst doing placements in Paris. It is a very nice apartment, small for three people but we knew this would be the case so this was not a problem for us. It is also in a perfect location, in a very nice area of Paris.
Unfortunately we came across several problems during the stay that were not well dealt with by the host.
First of all, we were promised a new sofa bed and chair before we moved into the property. This was never delivered, despite being asked on several occasions to wait in for the delivery.
Secondly, unfortunately on the first weekend of staying in the apartment, one of the guests had her bag stolen, which contained a set of keys. Worried, we asked for the locks to be changed, stating that we would cover this cost. We waited in for this to be done but no one ever came to change them.
After about a month of trying to get the locks changed, we decided to just get a new set of keys cut, because up until this point the three of us had been sharing one set of keys. After talking to several lock smiths I discovered the key was not standard and I would not be able to get it cut in Paris. I messaged Sylvain (the apartment supervisor), with this query, and I never received a response, so we struggled on sharing one key between three people until we moved out of the apartment.
We also found ourselves locked out of the building on one occasion, as we returned home to find that the code to the front door had been changed. I messaged Sylvain immediately, but received no response. Luckily the man in the crêperie opposite was able to help us get into the building. A few weeks later, after we had checked out of the apartment, I received a text from Sylvain with the new building code.
Due to COVID-19, we had to leave the apartment promptly to return to England, as France was about to go into lockdown. We tidied and cleaned the apartment, stripped all the bedding and put the bins out, only to be told that we had left the apartment dirty.
As well as this, we were questioned as to why there was only one set of keys left in the apartment, despite the fact that we had tried to arrange for the locks to be changed, and then for the keys to be cut, receiving little to no assistance from the host for the 3 months that we stayed there.