Леша Сердюк, [01.08.2022 18:29]
To my great regret, staying in these apartments left an unpleasant impression on the trip to Paris.
It started with the fact that we waited all day under the scorching sun to get into the apartment because check-in was from 15:00 (because it had to be cleaned by that time). But when we checked in to the apartments, they were in a terrible state, and no one had cleaned up after the previous guests.
We spent an hour communicating with the managers on the phone. We were ready to make concessions and change apartments. But they refused to give us other clean apartments. The manager told us to leave the apartment again in the heat "to drink coffee" while they were cleaning there. We were promised that they would clean everything in 1.5 hours and fully refund the cost of the cleaning. Almost 2.5 hours later, they told us we still had to wait. That is how they wasted one day of our vacation in Paris and forced us to wait for nothing.
With this in mind, we requested in advance to extend our check-out to 13:00 but were still notified the next morning that we had to check out by 11:00.
In the end, we were only refunded half of the cost of the cleaning.