I adore and loved this property. There’s nothing I’m ungrateful for but definitely have room for sincere constructive criticism.
The property is gorgeous. Great location. Everything was parfait! All except the concierge they sent on behalf of the host who is an property caretaker on behalf of the owner. Third degree here that is on a total unprofessional level. Dishonest!
As an avid traveler who works from home, wifi is the most important feature a property should have ready. Especially when it’s listed in the description. Upon check in — I was given a wifi router that was portable but unfortunately it was disconnected and had no service. I reached out to the concierge who was not helpful at all.. and in the end had the audacity to tell me “the listing did not have wifi on check list” — of course, changing the description. Luckily I screen shorted everything by chance because I sent this listing to a friend who I wanted to stay next month.
I reached out to the host and same answer “listing does not have wifi”. It was misleading and a total disappointment.
Airbnb helped recover damages but just wanted to share this in case you’re a working traveler like I am. A Cherry on top? Before check out the concierge then sent me a text and requests “do not forget to take out the trash, remove the bedding and sheets, as well as clean up after yourself to give our maid a hand..” — but I paid a full service cleaning fee for upon booking.
Total disappointment. The owner of this property needs a new management. So sad to see such a beautiful place not taken care of!