The place is really like the photos and the space is good. The localization is very good. The only issue that we have was the hospitality of the host when I had a problem with the front door, for some reason it wasn’t opening from the outside and I was about 15 minutes trying to open it but it was stucked and I need to enter to check out, so I need to called Mathilda to try some help or know how could I contact some neighbors because the intercom was only to open the door with code, not to contact anyone, or to know if she could call the cleaning lady that was supposed to arrive, or something else that I didn’t know. But when I called she demonstrated very upset with my call and she didn’t seem too much interested in try to help to resolve my problem, she just said she couldn’t do nothing and that she didn’t know what could be happened with the door. I was really nervous because I need to get my luggage to go to the airport and she just seemed that she didn’t care, I expect of the hosts a nice treatment when we have some issue with their apartment, not don’t care at all with the situation. If she didn’t know what to do, I’d know even less. So I asked her to try to call the cleaning lady that maybe was inside and after I insist a lot, she accepted. After more 5 minutes (20 minutes total) when it was me and another couple stucked outside, it comes a couple leaving the building that opened the door for the inside. I know this situation can happens with anyone, and it’s anyone’s fault, but I just expected a better treatment of the host and trying to help in some way or at least don’t being rude with me and don’t say they can’t do anything.