The property is being managed by a private organization that oversees the operation. They sent me a pre-check-in form to fill in with my details and passport verification. My scheduled time of check-in was 19hrs. They had the bloody whole day to clean the apartment but did not. My train to Paris reached at 18 hrs and they phoned me at 18:15 hrs that the apartment is not cleaned and the previous occupant has left the key inside. They said I cannot enter the apartment and asked me to take the hotel. Although they assured me about a refund of the first night of my five nights of booking, later I was very uncomfortable with all the communication happening with this private org managing the property. First, they did not have the second spare key to enter the apartment if someone has left the key inside the apartment, second, they did not care to inform me in the day but 45 minutes before my scheduled check-in the night. Even they were not sure if the flat will be cleaned the next morning because I was supposed to check out at 11 am from the hotel. So, I asked Airbnb to step in and help. Absolutely terrible service with the organization and very unprofessional response. I would not recommend this property.