The apartment worked well for our needs. The location is great and elevator in the building is an added bonus. The property is managed by a property management company whose phone number is not disclosed. The only way to contact them is by e-mail which was problematic for us. The check-in by the manual is 1pm, but we told the management company that we will arrive at 2pm. So we arrived as agreed at 2pm but no-one was there by the entrence, nor did they answer our e-mails. We finally got someone come to the property and let us in after calling AirBNB. The pleace was actually not ready yet, they were still cleaning it and it was ready around 3pm. We do not think that the place was cleaned very well, kitchen and bathroom looked dirty.