Guillaume was very helpful. He gave us very accurate information on how to get the apartment and how to get in. The area is not the nicest and very residential but it had a great metro line that was close to the place. The bathroom was not as modern as expected but the apartment was fully equip which was great! It had tea, coffee and sugar as well as a good coffee machine, kettle, iron and toaster. There is also a fan which is needed as the room got hot