She provided the wrong address for the listing, so check-in was a horrible process. We had to get help from the neighbors to find the unit and figure out how to get in. The apartment had not been sufficiently cleaned; there were dust bunnies everywhere and strange spots on some of the sheets. Catherine was also very rude on multiple occasions. The apartment was, however, very well situated in a nice residential area. We were close to many restaurants, the metro, and Bastille.