Estelle is extremely helpful and responsive. Positives: kids beds and bedrooms, air conditioning, lay out, quartier, home away from home, fantastic facilities worth the price (shower, washing & drying facilities, kitchen & eating space, bright a luminous, lots of windows), clear instructions for pretty much everything. Hope we weren’t too noisy. Would be hard pushed to find any negatives. Flat is super well organised. Mightily impressed.