Marie Françoise’s apartment was exactly as it appeared on the website. It is a very stylish space, with vintage-inspired furniture and the design is great as even though it is a studio, the room divider/bookshelf means that you can’t see the bed from the main space. There is plenty of beautiful art on the walls and photographs around the apartment, and the bathroom and small galley kitchen have obviously been recently renovated. Also, the location is incredible – I love the 10th arrondisssement – right on the canal. The apartment is at the back of the building, so while there is no canal view, it is also very quiet. Marie-Françoise herself was very responsive to emails in the lead-up, however the apartment was being looked after by a managing agent, Luckey Homes, on the ground. The only issues I had – mostly tiny, one problematic - were regarding the managing agent. Upon check-in, neither the agent’s representative nor myself could find the remote control for the TV. He said he would try and organise one the following day. The next day I texted him – to no response – and emailed the agency, who asked that I check under the couch, which I assured them I already had. They said they would try and sort something out. The following morning I was checking emails, and received this from the agent: “The flat manager said it was left on one of the small tables next to the armchair yesterday. Can you confirm if it is there?” So, they had accessed the apartment the previous day without informing me. I found the remote, which was not obvious as it was tucked between two of the tables. I emailed back to thank them for sorting it out, but also to say that I was not comfortable with the apartment being accessed without my knowledge while I was staying there, and that it was an issue of privacy and security and, as I understood it, a breach of AirBnB policy. Their response: “Thank you for your confirmation, we will make sure to confirm their intervention with you if needed for any future issues.” This was the major issue. Otherwise, I was staying for seven days, and among other things I had been left one toilet roll, a small packet of hotel-style soaps/shower gel, one coffee pod, no extra rubbish bin liners and a packet of disposable slippers, which I found odd. I have stayed in AirBnBs on a number of occasions, and there is always some give and take with what is provided – I travel with my own toiletries, etc, but there are usually some products around that you can use and then replenish before you leave. Approaching it like a hotel in this way just comes across as a bit sterile and stingy. I mostly mention the smaller things as I believe that Marie-Françoise is new to AirBnB and little things like this can make all the difference between feeling like you...