My friends checked in the early evening of July 27th. Here is his text to me: "We have an awful methane gas odor coming from the plumbing in our room. The flat was also not well cleaned. Dirty toilets and open food left in cabinets even medicine left on bathroom counter. “
We asked the management firm to re-clean the apartment - they apologized and said they would re-clean. Well they removed the food and medication but the toilets were still not clean, the floor was rather filthy, the window sills were very dirty - so the cleaning service closed the shutters. On their last night there they went into their bedroom and turned on the light and the ceiling was covered in bugs that must have come from the drains as no windows were open. They did not sleep in that room that night.
We asked for some compensation and they refunded the cleaning service cost - offered nothing else.