Michèle’s place was covered in a thick layer of dust. While the primary areas (kitchen) appeared clean, every other surface had not been wiped down in a while and was either dusty or sticky. Paying for the "cleaning fee" seems like an odd surcharge when we were not able to enjoy such benefits. A dog lives in the residence when it is not being rented out for use and the sofa bed that one of us slept on was absolutely covered in dog hair. None of us had an allergy but this is definitely a point to mention in the description for the future. The toilet was clogged upon arrival and when we contacted her about it she ignored it until I had messaged her multiple times where she asked us if we had shoved anything down the toilet (which we had not) citing that she had never had any issues before rather than offering a solution. When asked if we should purchase a plunger that we could then be reimbursed for we received no response. Besides that the location is quite good, there were good places to eat late night and the elevator was a nice bonus. It was a quiet retreat in a busy city. I get the impression that our host was happy to help however unreachable and unable to deal with slight hiccups.