In light of the current situation upon arrival, I have found the apartment in what I consider not to be 100% up to my standards ( keep in mind my professional career is managing five stars hotels).
However, I also understand that it is not only the ’first impression’ that matters but how you handle yourself when dealing with feedback and recovery.
Flora was always on top of my comments; she was honest and transparent about the challenges we were encountering and did an outstanding job at following up. Hence, my positive review. It is effortless to love your stay when everything goes smooth but is a million times more rewarding when we understand frustrations, show empathy and handle things with love.
Flora’s flat is comfortable, welcoming and cosy. Neighbours are friendly, super respectful and quiet. You are in an excellent location for a trip as a tourist, business and any kind of visit.
What is important to mention is if you are planning to stay here, you must look at it as your own home and take care of it. 90% of the times is hardly the fault of the owner but the person who rents the flat for an extended period and never bothers to clean it.
Thank you, Flora, for being so lovely and always try help out!
Will come back and recommend the place!
Love
Natalia