They were responsive but had to wait to be able to drop our things.
I texted one guy but someone else came to meet us, and drop our things and then they led us to the wrong apt. Other people were still inside. It was a disgusting mess. We had to come back and bring our things to the correct apt.
They eventually cleaned the rooms but the sink was clogged, the furniture is gross, one light was flickering in the bedroom..
The bedroom downstairs is scary, overall we were not very comfortable and the beds were not made, we had to make ourselves, and it was very overpriced. Do not recommend.