Bruno was very fast in responding to any messages and very helpful in coming up with suggestions, and quite accommodating. The location is quite central, close to 3 metro stations, tons of restaurants, cafe and other things. The water is hot and heater makes the room very cozy in winter. The actual space looked smaller than pictures but was still sufficient for me and my boyfriend. Bruno did double check with us about the stairs beforehand and the small space, but we were perfectly fine with it. Check in and out was very easy. One thing to note, the hallway has light switches that looked like doorbells (the actual doorbells are closer to the doors), so don't be afraid to press them. Sometimes, the hallway smelled like urinals, just like the metro smells in Paris, maybe I'm overly sensitive to smells, I did see they have someone that cleans the building hallways too. Anyways, it doesn't wreak into the room, so it's fine once you get into the room.