DO NOT STAY HERE! I only have three good things to say about this place -- 1. it is in a good location 2. there is a washer and 3. it has an elevator. Where do I begin to talk about how horrible this was. I've stayed in airbnb's for years and this has been something I've never experienced before. Here is everything for what went wrong with our stay:
1. Check in was the worst!!! We were told that we could come a little earlier than the expected check in time which was 3 pm. Host said we could come at 2:15 to collect the key for the apartment and get it from the "cleaning lady." 2:30 he said the apartment would be ready. We arrive and there were no instructions on an elevator and we had 6 luggages, 3 personal bags and more. Brought 2 up the 6 flights of stairs, out of breath and the cleaning lady is watching me from the 6th floor on her phone. I get to the top and tell her I'm with the airbnb. She was speaking with someone on WhatsApp, didn't say who but she showed me my full name on there in the messages and I said that's me and I'm here to check in. She went through information on her phone that couldn't verify it was me. I showed her the airbnb app, the reservation #, and the receipt and she still couldn't verify. Had to speak with someone on the phone, barely spoke English and said that it was wrong. After 10 minutes they finally verified they had it wrong on their end and it was me who was checking in.
2. We get to the room and I start putting the luggages in, "cleaning lady" tells me something in French, obviously I don't understand and I keep saying that but she keeps going on. The couch bed is open, no sheets are on, the top bed in the loft has messy sheets as if it was just slept on and there is dirty sheets on the floor. She said that the room still isn't ready and that the clean sheets + towels need to be brought. Check in was 2:30 and we didn't get the room until after 4 pm!!! I am texting the host throughout this entire time and of course no response until hours later. We were so tired from lugging the suitcases up and getting to the airbnb and we just wanted to sit and wait for the room to be ready, "cleaning lady" insists on staying in the apartment with us until it's ready and is playing music out loud from her phone.
3. The door has a HORRENDOUS squeaking sound when you open it. It is extremely loud, don't know how it hasn't been fixed yet. Try putting the keys into the door and watch how long it will take you to figure it out. It has an entire routine you need to do in order to get the door to even open.
4. The bathroom tiles have dirty yellow grout between them. You can't shower for more than 5 minutes without the shower flooding up to your ankles and it takes a while to go back down. Could barely wash my hair. The hot and cold is also opposite in the shower, the hot is actually cold water and the cold is actually hot so that was fun to find out....
5. NO AC -- if you don't care about humidity, then this won't be an issue, but there is ONE fan that is supposed to be used for the entire unit. If you sleep at the top loft, you will have to sleep with little to no clothes to not feel the humidity. If you sleep on the bottom, you'll be okay with the fan hitting you all night but still, the humidity is insane.
Overall, the entire presentation of the apartment was terrible, checkin was over an hour and half late, "cleaning lady" didn't know what was going on and the communication with the host is terrible. Save your money and don't stay here.