Nuria was extremely accommodating with check in/check out times and bag storage. She even helped me find my glasses after I had already checked out (I literally got in a taxi to leave without them and had to run back to the apartment... being partially blind I couldn't find them myself and so she helped me search!). She was super friendly and kind. The apartment has a decent location and is accurate as described in the listing. Very cute and truly feels like a home.