Franck was awesome! He got our times for check in beforehand and gave us all the necessary information immediately upon arrival, and he and Olivier were extremely helpful when we asked about public transport and things like that. The apartment is beautifully furnished and in an amazing location (very convenient, center of Paris, but still very quiet at night). Franck also let us leave our bags in a corner of their apartment beyond our check out time the next day (before we caught a flight to Lyon), which was a great help. Over all, would definitely recommend staying here!