Good communication and quick response when we arrived earlier than expected. Great central location close to Metro, restaurants and major sights, but it is so quiet inside as the rooms face away from the street. Very steep stairs and like most of Paris there is no lift.
Basic decor and facilities, but did include washing machine and heaters to dry clothes. Bed was comfy but the sheets were damp when we arrived and the pillows were lumpy or flat. With a little cleaning and care I would rate this much higher.