Hatch went above and beyond to help us on our trip. Every time I tried communicating with hatch through Airbnb it wouldn’t work at all. The system kept blocking the messages. We had to reach out to via text messages. The location was amazing less than a block from the metro and it was a safe neighborhood. The restaurants in the vicinity were amazing including the staff. The only drawback was there were two showers but just one toilet. Overall that didn’t affect the experience.