Alicia is very communicative which is great. You have to pick up the key a couple blocks away from the flat opposite direction, so I recommend arriving in day/light. Great location, easy to access from the airport - 2 different metro lines are within walking distance. The place is small and sofa bed is not super comfy. Better for one person, not very comfortable for two on the sofa bed. If you have a big heavy suitcase know you have to carry up winding stairs.