This is my mother's second stay in Laure's apartment which we booked
before the end of the first stay, because we found this was one of the best
apartments in Paris: very comfortable bed, proper heating, full
kitchen equipment, washing machine, dishwasher and a very large shower
(which is rare in a studio).
Unfortunately, after the first stay Laure has accused my mother of
breaking the shower handle, which we did happen or she did not notice (if she had
noticed it, we would have immediately contacted Laure) and I proposed
to come with my husband and see if we can fix it (which Laure
refused). After this unfortunate incident, we proposed to Laure to
cancel the second stay, as she didn't trust us anymore (and frankly,
the way it happened was rather strange), but she insisted.
On reception of the apartment, Laure complained about the incident and
demanded to take a picture of my mother with certain artifacts in the
apartment to prove that all is well, my mother refused and proposed again to
cancel the reservation. This was the most humiliating experience we
had ever endured with AirBnb, which we use often in Paris. I'm so
sorry that this is the last time we book this apartment even thought
in the summer it is very hot inside, with only one air direction.
Laure was kind to leave two ventilators, but in the extreme weather
this past few weeks, it was really hard to stay inside after 11AM.