Never got to meet Gilian.. The host emails you a passcode to enter the house which can be a good thing if you like your privacy or bad thing if you have questions upon arrival. In our case everything worked out great and Gilian gave good directions and kept in contact all the way up to and through our stay.

House was as advertised! Everything was clean and the location was great. Located right next to main metro lines and right around the corner from many restaurants.

We didn't get to use the patio because construction was going on in the business next door and they had their tools all over the place. Not that big of a deal just strange to have people looking in your windows that early in the morning.

Overall my family had a great stay here!