We had an excellent stay!! We were greeted outside when we arrived and shown around the apartment. It was very clean. We were given our sets of keys and instructed that if we needed anything at all to get in contact with them. The apartment was small, but it was to be expected and was perfect for the two of us. There was a bottle of wine left out for us on the counter, which we greatly appreciated after our long travels. There was a welcome book on the table that had the instruction guides for the washer/dryer, TV, and oven. We found this very helpful for doing laundry. The shower was wonderful and there was a hair straightener and blow dryer. Loved the towel warmer! The mattress was firm and we both slept well. The washer/dryer combo was a huge perk! We could throw a load of laundry in, go out for the day, and when we returned our clothes were dry. They even provided laundry detergent. The neighborhood was very safe and located near the metro lines. It made us feel like we were in the true Paris and not the touristy area of town. There is a Bakery right outside the appartment, and many restaurants near by. It's also just a short walk to the Eiffel Tower. I would highly recommend this apartment to other travelers!