This apartment is in a great location and the host was efficient in terms of management of our booking.
Our biggest disappointment was the general standard and presentation of the apartment, lots of small things, broken shower hose, broken kettle (although quickly and efficiently replaced). Our biggest disappointment of all was the size and cleanliness of the towels, no bath towels available, towels supplied weren't big enough to wrap around your waist and many towels were stained.
More importantly the perceived "care" factor both verbally and in the information provided that there was no opportunity or time to rectify these issues.