Unfortunately, our host was unable to greet us personally, but he informed us in advance. The person that was at the apartment had limited English and did not explain the operation of the TV, Washer/dryer,etc. We were able to text our host with our questions and he responded quickly. The apartment was beautiful, spacious and very comfortable. It is well located with many shops, a Monoprix, pharmacies, restaurants nearby. Metro station about 1 block away.