DO NOT BOOK. This is an AWFUL HOST AND AWFUL STAY. SCAM, UNSAFE, AND RIDICULOUS.
our experience:
A week before, Dennis canceled verbally without reason and without actually refunding or canceling in the airbnb app. I request help from airbnb support just so we could get our money back, and voila, we are more than welcome at Dennis’ apartment. Dennis tells us via the app chat box that it was miscommunication (and definitely was not), but grants us full-refund up to one day before our stay. My group was concerned with his first cancellation, and so we decided to cancel our trip. Except, Dennis lied and we would have only received 50% refund for only the last day of our trip. Airbnb support could do nothing. Since we aren’t rich, we had to keep the rental. Fast forward to day of arrival, and an hour after our check in Dennis cancels out apartment and assigns us a new one. For five adults, we had one bed, a couch, and 3 towels, and no code to physically enter the building until the next morning. We only entered when a nice stranger happened to be leaving/entering. Note we are five girls, and it’s winter on a street with homeless and drunks. We were stuck outside at 1 am hoping someone could get us in…with no response form Dennis. A host should be able to share basic check info with their guests. I can’t stress how pissed I was, seeing I’ve spent almost a thousand dollars to an apartment I couldn’t enter with basic amenities. We had people sleeping on the floor, a leaking sink that spilt/flooded onto said floor, and nothing to mop up the mess. Again, airbnb help can’t do anything. I repeatedly messaged Dennis about beds, towels, and a code. The only thing we got was a code the NEXT day. Trip ended, and Dennis didn’t done anything to remedy our shitty stay. Save your money, sanity, and safety; and pick literally ANYWHERE ELSE.