Well where do I start. Support brilliant and all speak English. Before we've arrived I asked for iron which was kindly provided. We've been able to leave our luggage after checking out to explore Paris a bit more before heading to the airport. It is close to the market, nice restaurants, Eiffel Tower is 15 minutes walk. Overall brilliant place to stay. I can't recommend enough. Review from 2 adults + 2 small kids (8 and 10).