This is by far the worst Airbnb we've booked. We couldn't even continue past check-in.
First of all, the lock box was not on the property but in a grocery store 5 minutes away. After entering the building, the instructions were inaccurate to find the apartment. The host was unable to help me further in finding the right apartment. The key did not fit in the door which I was directed to. Eventually I found another staircase with a similar set of doors, and the host confirmed the door after I sent a photo. The key was very difficult to insert, and then difficult to turn and open the door. It was impossible to remove the key (3 adults tried) even after adding oil which the host recommended.
We ended up contacting Airbnb stating that we wanted to leave, unable to remove the keys; and even if we could, how would we come and go with ease? The host agreed we could go, but only after waiting another hour for someone to remove they keys.
I should also mention that the double bed is actually an air mattress.