Claire is flexible and nice to let us drop off luggage at 1pm (when the cleaning lady is still cleaning the house) but the check-in process is not well communicated. We came back at 3pm for check-in but Claire did not show up. We needed to call her to find out what is going on. The location is great - very close to the metro station and RER station. There are a pastry store and a fruit/veg stand right in the corner and many restatutants. However, the website said "10min walking distance from Trocadero Square (Eiffel Tower)" - Actually, it is 10 mins walking (fast walking) to Trocadero Square, and you need to add additional 10 -15 mins to get to the Eiffel Tower enterence (we are disappointed on that). The space - it is a little bit crowded for 4 people (we have 2 adults and 2 kids). I would recommend no more than 2 for this apartment.