If you arrive at night, it is very dark and difficult to tell what door goes to the apartment. When you arrive and you see a letter “B” on the building use the door directly underneath the letter “B”. The glass is a single pane, not multiple rectangles. If you walk in the tunnel/under the overhang (they say porch in the instructions) you will arrive at another white door with glass but that is not the correct door. We had issues telling which door to use and called for assistance and the person first of all couldn’t find our reservation and second of all said that everyone gets confused. So the instructions aren’t very clear. Other than initial access, the place was great, clean, and had good wifi.