Whomever wants to rent this place, better be extremely fit, skinny and tall. Fit because the five floors will take a toll on you... you think twice before leaving the apartment and coming back. Tall and skinny to fit properly in two of the bathrooms (the bathroom in the main bedroom is the only one completely fine). The toilet sits are a hike. We never met Magali, we met Rosa a very nice Portuguese lady, who greeted us on Thursday and then she left on Saturday on vacation so we were left on our own. We had an issue with the stove and we tried calling Magali or Rosa on any of the phone numbers provided, but we could not reach them. We had to go look for Rosa (which meant go up and down the 5 floors) to her apartment, she did fix the problem. Another issue was to encounter that the apartment is equipped with only one medium size pot, one small pot and two frying pans. Well to cook dinner for five people every night was a hassle, to the point that we had to buy extra cooking ware. The location is excellent. Has a supermarket around the block and many beautiful and affordable restaurants. Overall we give it 3 stars.