The apartment itself is quite nice and a good value for the money. Minor comment for US visitors: the key to the apartment only locks the door if you simultaneously twist the door handle upwards (which seems to be a European thing). My main issue is with the management company that Oliver appears to be using. Our train was late from the airport and the person who was supposed to meet us had left and this resulted in a long and painful series of e-mail exchanges that night. To make a long story short: it took us an hour to get into the apartment. The management office eventually heard back from the check-in host and told us he left the keys in the mailbox. Luckily a resident had already let us into the lobby otherwise we wouldn't have access to the mailbox. Because we never met the host, we didn't realize that the keys we did have did not open the main building entrance where we had been let in (and where the mailboxes were). Rather one of the keys opens a side-entrance to the building. Therefore, we couldn't get back into the building after we came back from dinner. I realized this and emailed the management company before we left for dinner, but they didn't appear to do anything about my problem till I contacted them again after dinner. They seemed extremely unwilling and never did provide me with any direct contact information for Oliver (who could have presumably solved our problems directly). The management company seems to know very little specifics about the individual properties they manage, which is not a problem until it is.