We had a lovely time in Paris, and the room was good, Lisa was very helpful in giving us tourist information, and we were able to do washing there also, and room in the fridge for a few things, would have recommended this definitely. Have just read the review from Lisa and find this disturbing. My belief is that that there is a component in the rental fee paid for cleaning, I did reply that I am sure it would come clean as I believed it would, I also asked Lisa to contact me as I had had trouble with Internet access in Italy, this did not happen. If you stay I a B and B or a motel you are not sent an email within a short time asking for security money to be given up to purchase new sheets. There may have been a few crumbs but we endeavoured to leave room as we found it. From this experience my husband and I will probably not use air b&B again, my apologies to our other hosts as they were great....