We did not meet the host, Martine. Instead her friend Laurent welcomed us and showed us everything. We were not happy with Martine. We contacted her at the time of booking asking if it was fine to check out late to which she never replied to but accepted the booking. We therefore assumed this was fine. On arrival her friend Laurent said this was not possible at all. When arranging with Martine by email the day before of the time we will be arriving at the flat, she emailed back saying please liaise with Laurent and gave me a telephone number. Why could she not liaise with Laurent and pass on the message herself?!? This should be her responsibility, not ours. The location is convenient but I would not stay here again due to the host. Her English is also only so so so communicating with her is difficult.