I booked Pauline’s loft for 5 days but did not end up staying because it reeked of cigarette and secondhand smoke when I checked in. The only windows we were told to open were the ones in the loft and there was very poor air circulation. Even with burning a candle and spraying the place, the smell did not improve. I found new accommodations after contacting Pauline and she said she would give me a refund because I was having difficulty breathing there. She only ended up refunding me 1/5 of what I payed even though she said she would give me the full amount and I never slept a night there. Her lack of responding was very stressful and I was worried I was going to have lost a lot of money but luckily Airbnb refunded me out of their own pocket. Though the loft is huge and in a good area, the listing was deceiving that it was nonsmoking, as it was obvious someone had been smoking in there. Also the beds were very hard (I tried to take a nap but could not fall asleep due to the smoke smell) and the towels looked very old and dirty.