We arrived in Paris from Canada and were very excited to explore the city. Our host clearly stated checkin was at 3pm but we could drop our luggage off at 12pm. We taxied from the airport and entered the code the host provided, but it was incorrect. We spent 4 hours trying to contact the host with no success. Messages, calls, no response and as a result we spent 4+ hours waiting and had to cancel the reservation at 4pm. The communication and direction was undeniably poor, we’re quite sad that the hosts misdirection contributed to an incredible waste of time in Paris for our party. We ended up booking a hotel.
The BNB looked like a great apartment and we are sad that we were not able to experience this to the full extent. I would like to say that the host has great reviews and this was likely an unfortunate timing.