1 hour before check in, I was told to wait until 8pm for the keys. 9pm comes, still no keys. 10pm comes, I am told to wait until tomorrow, and they’d refund me 30 euros total for not having a place to stay in the middle of Paris at 10pm on New Years Day. No refund for the hotel from them. The next day, I get the keys at 2300, two days late. This was the beginning of the nightmare. There was no running water for a week, for which I got 50 euros. The neighbor told me downstairs I made a mistake renting the apartment. Floors are slanted, the fridge was dirty and the apartment didn’t seem looked after. Communicating with the hosts is difficult, as they live outside Paris and have a company called HostnFly manage it, who hung up on me when I would ask simple questions. Despite paying a 100 euro cleaning fee, they demanded I pay more than 200 more to clean the toilet, which was dirty after not working for a full week. These are dishonest hosts renting a broken apartment-avoid at all costs.