Sebastian was there to greet us and welcome us into the apartment even though we had to adjust the original time of our arrival. this was our first visit to Paris and we were a bit concerned about the language barrier and just getting around the city. It was a relief to know that we could go to Sebastian with our questions. He did an excellent job providing detailed instructions about the apartment and all the various appliances and emergency information numbers. The apartment was exactly as it was posted. It was clean and decorated beautifully. Toiletries and cleaning supples were available in the apartment as well as jacks for all our electronics. Sebastian did a great job anticipating what we would need and making sure it was in the apartment.