You can tell this apartment was once someone's home. It is so charming and warm. I wish I could give it five stars as I was so excited to stay here. The management company, however, could not be worse. Poor communication, including standing me up for keys, and I arrived to a completely uncleaned apartment. I spent my first night learning how to use the washer/dryer and had to wash my own linen and towels as they were all dirty, and there were no extras. They offered to send someone, but by the time I heard from them, I had already cleaned most of the apartment, so I could sleep that night. Fresh linens did not come until the next day. The second thing I did was water all of the plants, as many had not been watered in some time. The wifi does not work, and it seems to be from a different unit with a very weak signal.
Management was unresponsive and could care less about making things right. I had to get air BnB involved and they could not even get a response from them. On my last night, I mentioned the skylight was open and rain was coming in, and nothing from the concierge.
The location is amazing and I loved the neighborhood. I am hoping the owner of the apartment sees this and hires a management company that will take care of their space. Wellkey is not that company.