An unfortunate and regrettable stay. We left this unit 5 days into a 13 day booking.
We are a professional couple who have stayed 20+ vacation rentals before in Europe, United States and Mexico and have never experienced conditions or problems like we did with this property.
The positives of this unit are the location in the Passy area and what should have been great outdoor patio space.
The cons of this unit are many. The overall unsanitary condition of the property was our biggest initial problem. Our experience with Superhost Bernadette requesting she speak with us regarding our concerns and remedy the condition of the property did not go well and exasperated the situation. We expect she will attempt to deflect our criticisms (which she did in her limited responses to us) saying we are the first guests voicing these concerns.
The overall condition of the apartment was very dirty. The floors (dust, dirt, food crumbs and hair), walls (dirty and various stains throughout), bathroom (very dirty, hair throughout and in the sinks), kitchen (garbage on floor) and outdoor patio (dirty, bird poop and twigs) were not clean. Table cloth on table was wine stained and required to be laundered. Two members of our party spent the first 2 days of their stay cleaning the apartment (with minimal available cleaning products and non-working equipment).
The garbage, dust bunnies, hair and poor sanitary condition reported by a previous reviewer were present in abundance on arrival. In addition the master bedroom patio glass doors could not be closed securely (they blew open on the wind one night). The bathroom facilities were very primitive and the description of a 1 & 1/2 bathroom was in our view misleading as in the unit there was one tub (with a moldy shower curtain stuffed in a bathroom cupboard with old remnant dirty shampoo and other cleaning soaps and products), one toilet in a cramped closet and two sinks (one very small the cramped closed with no hot water) - and not a second toilet as one would expect a 1 &1/2 bathroom would have.
The Superhost Bernadette never appeared in person to meet us, sent unknowledgeable people to greet and try to respond to our concerns (to whom we admittedly strongly voiced our displeasure to regarding the inadequacy of the unit) and then refused to speak or communicate with us.
A great start to a holiday. So very glad to leave.