Alice and the hotel staff were very kind, helpful, and always available 24h to help. They gave great recommendations for places to go and eat. The hotel was clean, comfortable and exactly as described. Rooms are small as usual in France and walls are fairly thin. Bed and room was very comfortable, charming, with a lovely courtyard view. Excellent accommodations for good price and perfect location - ideal to get to many attractions by walking distance and easy access to metro. Would recommend and would stay here again myself.