Natacha is great! She was very helpful and welcoming when we arrived for check-in and was super flexible and understanding in all our messages. Also, the flat is really great and has a gorgeous balcony that overlooks a park and playground area. We had 4 adults staying here for a work trip over a weekend and everyone loved it. It is also very nice that the bedrooms are on the lower floor of the apartment and the kitchen and living room area are upstairs, so when some folks wanted to hang out and socialise while others went to bed, they were able to do so without being too disturbing.