Jacqueline wasn't available when we checked in, but the housekeeper showed us to the apartment. We were able to use the elevator to help get our luggage to the apartment, but after that we had to use the stairs. We were warned about this beforehand, so it wasn't a surprise. The apartment itself was clean and comfortable. We had everything we needed for our stay. There is a nice view from the window and you can see the Eiffel Tower from the hallway. There isn't a bathroom in the apartment, but it is just one door down and we never heard anyone else go in there. There is a grocery store and a metro station about 2 blocks away.