Unfortunately, we had to end our stay early in Olya’s apartment. It was not clean. Ideally we wouldn’t have spent any time in the apartment, but we were unaware that if there was a cleanliness issue we could just leave and get a refund. The apartment had an overall feel of having just been used by someone else. Hair and used razors on the floor of the shower. Dirty toilet and vanity area in the bathroom. The cohost cleaned a mug that had clearly been used while we were touring the apartment. Open food on the kitchen counters and dirty clothes in a hamper left out in the bedroom. Originally the host was unwilling to give us a refund or find someone to clean the apartment the day we got there, and only offered HALF of the cleaning fee as refund (about 35 dollars). This was unacceptable. We reported the cleanliness issues to Airbnb and they gave us a refund for the nights we didn’t stay. We spent the rest of our stay elsewhere. It was unfortunate that the apartment was not clean. It was more unfortunate that the host was unwilling to give us a fair refund after they were unable to get someone to clean the apartment. If the apartment had been clean, it would have been a fine place to stay.