Claire was very responsive and the check-in process was very smooth. The place is really quite and convenient, it's close to a metro station. The room and the bath room was very clean, and the lighting inside the room is enough, which was kind of suprised me, and it's quite important for me to use laptop during the night. If you have several electronics you need to charge, like cell phone, laptop, tablet, camera, etc., you might want to bring an extention cord since there aren't many outlets, and all are near the kitchen and high table side, not next to the night stand.
Overall, it's a really great place to stay for a few nights.