It’s been disappointing. Sebastien simply cancelled our booking 1 hour before our arrival via a chat message. Next we had to wait for 3,5 hours for a response on our questions about the alternative. Once we finally spoke to the organization (actually Sébastien in not an actual host, but the avatar of WS apartments), we were offered another property at the other part of town. However, after accepting and traveling down there, we got another message that somehow also the 2nd apartment was now unavailable.
So next, we received access to a 3rd appartement (rebooked without our consultation, as “it was the only option”, non refundable). Arriving there we came to find out the place did not even have a proper bed, but a poor sleeping soda instead. As a cherry on top - WS simply stopped responding to messages.
So, whereas I appreciate the effort of rebooking us to another location - which was on a good spot, I’ll give them that- the communication, arrival and experience have been very poor.