This property is CO- hosted by someone named Alex and Check MY Guest. I wish I had googled Check my guest prior to commuting to the property because based on those reviews alone- I wouldn’t have done it.
I booked this place thinking it would be suitable for my elderly parents but after looking more closely at the area and finding out the elevator is not on the ground floor but the first, it wasn’t. I tried to cancel within 45 minutes but because I booked a non refundable they refused to refund my money. This is when I realized I had accidentally double booked the property- what I thought was the same place, same days, but ended up being two identical properties because of a computer glitch. I tried to cancel the second booking or at least receive my money back for at least one of them but Because it was a non-refundable booking they refused to refund my money- Over 1000 dollars so I kept the second booking. Completely outrageous as it was obviously an accident but not surprised based on the reviews on the internet- I encourage everyone to Google Check My Guest, the reviews are awful. So we spent almost 3000 on one booking because they refused to refund the second exact booking. This is just awful.
I also felt pretty unsafe walking around the apartment at night. When we arrived there was discarded office supplies outside the door. Not to mention the second day a handful of police were investigating a car that appeared to be broken into outside the apartment. For those with children: one of the beds is against a window and there are NO Screens in the window and they are extremely easy to open. I’d caution anyone with children to let them stay/play in the room without an adult. No instructions were left for the washer so we didn’t use it and had to buy toilet paper because only half a roll had been left for one of the bathrooms.
Utterly disappointed with this company. Please Google to make your own decision prior to booking.