Luka was very on top of things! He contacted us right away, and supplied some helpful information about places nearby. He met us and showed us around the flat with instructions to call if we needed anything. The flat was darling, clean and very comfortable. The location was excellent. Besides being close to the subway, and major attractions, it was near many places to eat and shop (including a grocery store) nearby. We also appreciated the cookware, utensils plates, and basic cooking supplies in the apartment (and also we're thankful the Luka had not removed some groceries left by previous clients). Finally, the Nespresso machine and capsules were a thoughtful and unexpected touch.