The apartment is lovely and is well located. Cecile had organised the pick up of keys and communication well before hand, we did not have any direct contact with Cecile. The only problem we had was that we found the front door very hard to use, the lock was very stiff, I spoke to Cecile on the phone and her English is not great so it was hard to explain. However, she did send her cleaner promptly to help us, we were lucky as it was in the day but not sure what we could have done if it was at night. As stated the apartment is on the 5 floor and the bedroom is in the attic, it becomes very hot at night in the summer and the ventilation of the room is not great so would benefit with a fan. Overall the apartment was nice, well sized and as pictured, the location was excellent.