Carole was easy to communicate with--her English is excellent which was most appreciated as my French is not! The location is great because it is very close to the Saint Lazare metro station which has several lines running through it. I have been to Paris before and not had much use for the metro but we used it easily this time and found it very convenient from this location. There is a FANTASTIC Chinese restaurant next door called Carnet de Bord. Highly recommend! The building itself is a little less than ideal (hallway is a little dingy and smelly) but the flat itself was pretty clean and the bed was comfortable. For the price it's a good value!