Thomas' place is in a beautiful location, right by the canal. The atmosphere of the area is amazing, especially on a summer's evening. The flat itself is very cool. It's on two levels and the layout is quite quirky. I had everything I needed for my stay.
The only issue I had was with check in. Thomas was away and was using a host management company. I was told to go to a key cafe where I had a code to pick up a set of keys. When I got there, the code didn't work. I contacted Thomas and he got back to me quite quickly. Unfortunately the keys were at a different location, about a 20 minute walk away. I was lucky that I only had a small bag - it would have been difficult with luggage. At the second location, I didn't have the correct code to get the keys, so I had to contact Thomas again. He was very apologetic and again sorted things out. I believe I was one of the first to stay at Thomas' place, so a few initial issues can be expected. Overall, his communication was great and he did fix the key issue quite quickly.