Communication was excellent - Carole was extremely patient and prompt in dealing with all my queries. As with most European houses, there is no air conditioning which may be quite stuffy during the sweltering summer months, but nothing opening the windows cannot solve. The small kitchen had everything we needed to cook our own meals. The location is fabulous, a stone's throw away from the Galeries Lafayette & Printemps, and a monoprix at the Citadium (not to mention Saint Lazare being less than 5 minutes walk away). For first timers coming to this apartment, exit at rue Amsterdam exit (8), we found that the nearest and most effective/efficient exit.