We were first timers, and were not sure what to expect with Airbnb. However, throughout the whole process Estelle’s communication was awesome, and she was very accommodating with our check-in time when our plane landed earlier than expected. Tina and Estelle’s mum greeted us at the apartment and were so wonderful and friendly. She gave us an excellent rundown of how things worked, where to go, and made sure we wrote it down (excellent advice!). There was plenty of information provided about local places to eat, things to see, and do. The apartment itself was exactly as described and depicted, and it we were so appreciative of the fantastic location, warmth, and coziness it provided for our wedding anniversary trip to Paris. Our most grateful thanks!