The apartment was incredibly dirty upon arrival and it took quite a bit of back and forth between the host and the management company before they offered to have it cleaned. It smelled of smoke, dirty linens, dirty floors and dirty kitchen (with rotting food in fridge). Initially they insisted they just needed someone to change the sheets and linens and wouldn't commit to having it cleaned even after sending pictures to host. We waited for three hours and without a commitment to have it cleaned, we made reservations at a hotel.