Jean was very helpful during the entire trip. He gave good pointers to local resources in the neighborhood, was prompt in answering any question about the appliances in the apartment and also booked the taxi when we were leaving. The only issue was that we had to wait for an hour to get into the apartment on our arrival - waiting with 2 small kids after a long flight was difficult.

The apartment was as described, all appliances were in good working condition. The location was great. The four flight of stairs to climb was not an issue for us.