The photos in the listing did not reflect the actual apartment. The couch was stained, the glassware was filthy (there were lipstick marks on the cups). In addition, we rented during what wound up being a heatwave. The buildings power was 50% shut off and the water was not running. They did not contact us. When we called, they claimed they were just about to reach out and will be back to us once fixed. An hour plus later, no communication so we called Airbnb to resolve. They lied to Airbnb that the water was running again…but it wasn’t. Airbnb did the right thing and issued a refund.
Terrible stay, wouldn’t wish it on anyone. In addition (but I believe this is more Airbnb’s mistake), we rented the space after finding using Airbnb’s filters for AC’d units. It was not. Instead, there were two dirty fans that clearly had never been cleaned. I have plenty of photos if anyone would like.