I arrived on a Sunday and Clemence was there to welcome me.
She was very courteous and "professional".
They are very accommodating as well. My flight was the next day in the evening but since there was no reservation after me I could just leave my stuff in the room till pretty late in afternoon.
I also got a chance to chat with Pierre and he's very friendly

Other than that the place is clean and quiet.
That was my very first time using Airbnb and it was a great experience.