Pre arrival communication was great, Eric was very helpful, giving us clear directions on how to reach the apartment. Check in, no problem. Apartment is just as described, photos are accurate. Myself, my wife and 13 year old son stayed for 6 nights in August 2015 and loved the apartment. 5 mins walk to the Louvre and plenty metro stations, bus stops and taxis nearby. Beds were comfortable, with plenty of pillows. We loved the shower and were grateful for the towels and hairdryer provided. We didn't cook but everything seemed to be there if we had wanted to. We appreciated the washer/dryer. Wifi was easy to connect to and superfast. We absolutely loved everything about it and hope to go back - soon!