Adéle was very responsive and accommodating to any questions or requests. Very friendly and useful. The place is very charming and lovely with everything you need in it, well organized and very clean. The only thing people need to keep in mind when renting this place is there are 6 flights of stairs to get up, if you have heavy luggage or mobility/height challenges you may get a bit tired of the stairs, but otherwise fantastic place and I highly recommend it.