Juliana was caring and helpful, texting and emailing us at each step with offers of help, but we didn't need any because everything was very well organised. Her flat was very clean and fully equipped. Given how tight Paris accommodation can be, this one was reasonably roomy, with space for my morning stretching and for fully deploying my large suitcase. Toilet is separate from the bathroom which is helpful when there is more than one person. Cleaning products and toiletries were available, and she left some sweets for us, which was nice.