She tried to make us pay for something that was already broken when we came… Beds are so terrible, we had a hard time getting up because our back would hurt… Toilet is extra small, and freezing, you can’t turn around there. The flush did not work when we came, so she tried to make us pay for it… Dusty and dirty place, full of someones clothes and personal belongings, we did not have where to put our bags as well as to unpack… I was happy when we got out