My communications with Emmanuelle were clear and positive from the initial exchange:) My fiancée and I had no trouble finding the location of the flat as it is located in a fabulous part of Paris close to the metro lines. Upon arrival we were greeted Emmanuelle and Jean-Marc, both so pleaseant and extremely professional. They take renting this flat seriously, being a host serious and want the best experience for each client that stays with them. When we entered the flat we were immediately impressed at the interior design, cleanliness and all the thoughtful construction design details. Emmanuelle took 10 minutes to thoroughly go over all the apartment details, what we should know about the neighbourhoood, how this modern/slick apartment works!:) They left us a marvelous plate of Paris treats for us to enjoy as a welcome. So thoughtful and yummy:) I've never felt this blessed and pampered in any hotel as I did here. My jaw was on the floor during the apartment tour. Emmanuelle was always an email away if we had any questions as she and her family live in the same building. My fiancé and I promised each other we would come back to Paris JUST to be able to stay in this apartment again. It truly was a fantasy design...soft round bed...state of the art massaging shower...epic staircase design...all the utensils you need...ideal location, where you feel like a local....and charm. Thank you Emmanuelle and family for allowing us to experience your fabulous abode ! :) S+S