The check in process was a bit disappointing because we couldn’t request an early checkin despite of asking and requesting for several times, thus we have to wait at the airport for 5 hours. When we arrived at the place, the place was far from being clean. There are still dirty towels and linens, the floor and countertop are still dusty, there’s towels on the bathroom sink, when we asked the host, they said that the cleaner hasn’t come yet.. but it didn’t make sense to us because when we arrived at 2.30 PM , we expected the place to be at least 80% cleaned, then we have to wait another extra hour for the place to be cleaned.. the curtain was also broken by the time we arrived at the place.. people could see us sleeping because we couldn’t close the windows with the curtain properly.. There was one night where a stranger knocked on our door and asked for money because he could still see us on our bed, we felt unsafe and we asked the host to send someone to fix the curtains, but he left my messages on read. Location wise is excellent, place is also excellent.. just need to improve their customer service