Great location, secure compound and lots of bedding/towels. The deal is “ok” due to I) price against usable space; and II) maintenance/service.
The hosts are helpful in person, but it’s not always easy to get prompt replies. This is understandable from a company that manages several flats, but affects the customer experience.
For instance, at checkin despite noting in advance many times that several bags would be carried, instructions were received exactly at checkin time requiring customers to walk 10-15 mins to collect keys and then back.
This would be ok if communicated in advance, but this was not done despite requests.
There are some issues with fixtures (eg some radiators out; bathroom fixtures broken) and no toiletries.
Very helpful staff after reporting these issues, but this should be done prior to checkin.
Lastly, it may not be appropriate for too many folks due (eg bathrooms limited in number and structure, such as the ensuite not having a WC and small mirrors).