Baptiste was great! Unfortunately he wasn't there when we arrived but, we had no problems. He had some pamphlets out regarding things happening in the city when we arrived on the table for us, and also a coffee maker W/ coffee.
He's very quick on communication too. When we left we forgot our laptop charger and he was nice enough to send it back to us ( currently in transit, fingers crossed).
All in all, it was a great stay and eventhough we couldn't meet Baptiste in person he was very helpful and a great host.