Alexandre is very attentive and helpful whenever needed, just one phone call away to solve any issue. The apartment is comfortable and spacious. Less than 1 minute away from the Bonne Nouvelle metro station and a few minutes from restaurants, pharmacy, supermarkets and city center, it has a superb location. The heating also made it more pleasant during the winter and the kitchen has pretty much everything to cook a nice meal if needed.
The only downside we had was the cleaning quality of the dishware/cutlery. We ended up cleaning everything before using since many items were not cleaned well.
Overall, I recommend this apartment, we had a pleasant stay.