WiFi does not work. The box isn’t even in the flat which explains the issue.
The men in the shop we had to pick up the keys from are two creepy men who made suggestive comments to young girls which alone at night in a city felt really awkward.
Disorganised system, arranged to leave keys on departure in the flat three times because someone different was talking to us on the chat. Still got a call when we were back home about where the keys were. Customer service is below 1 star when commenting on WiFi and broken blinds.
Hallway stinks of bins.
Blinds broken in bedroom.
Only positive is very comfy beds.