Our family of two adults and two children spent a few nights here on our first trip together to Paris. On the plus side, the location is wonderful, the apartment is spacious, and beds are comfortable. The layout worked fine for our family but be aware that you have to walk through one bedroom to get to the only bathroom, so this may not be the right setup for every group. Getting the key from the Open Market location around the corner was seamless. The same market is a UseBounce.com luggage storage location, too, so we stored our luggage there since we arrived five hours before the check-in time. What fell short for us was the cleanliness and communication. This was our first Airbnb experience that did not include being in touch directly with the owner/host. Questions were addressed by “The Team of Francois” and it felt more corporate, and even though the “Team” replied back right away, there were layers of waiting for approvals or answers. The place was not vacuumed when we arrived. We messaged them right away with pictures and they agreed it did not meet Airbnb standards. They said they would check in with the cleaning team. This took days. I vacuumed myself (vacation vacuuming?) and asked for a partial reimbursement and was told they’d send that request to the “relevant team” and get back to us but this did not happen before we checked out. I went through Airbnb to ask for assistance and they said they couldn’t do anything because the 24-hour period had elapsed to notify them. They reached out to the host, who eventually resolved with a partial refund of the cleaning fee, which I appreciated. But it took a while. My advice is that if you have any issues, go through Airbnb directly within 24 hours of checking in, as per the Airbnb policy. Otherwise, the required time elapses.