This was the absolute worst place I’ve ever stayed at with Airbnb. She made us travel away from the Airbnb to get the key. There as no air conditioning nor any fans to help with the heat that was at least 98 degrees Fahrenheit each day and the night. Closing the shutters and blinds as recommended did not help. The wifi did not work and she did not help to fix it and said no one’s ever complained about it before. She falsely advertised that there was a dryer and washer, there is no dryer. She lied about the dryer and told me the “spin cycle” was the drying cycle, it ruined my clothes. We had to leave early because of how bad the the experience was, and she knew we were leaving and okayd it, had someone collect the keys and inspect the apartment and did not allow us to check out as indicated on the app and of the 1,966 we paid only offered us $20. Airbnb was no help and when it was agreed to give us back 275 as a portion for everything that happened she went back on her word once again. It was very hard to sleep because of how hot it was. She harassed us and was very condensing and did not answer the phone when we tried to call for help or assistance. She suggested email and WhatsApp to avoid a paper trail with Airbnb that was happening. I’ve used Airbnb very often throughout the years and have never had a bad experience. Please be weary before staying here.