We had a fantastic family holiday in Paris. We were first time Airbnb users and have to say that we were disappointed – perhaps we had unrealistic expectations. What drew us to Armelle’s apartment was her engaging profile on Airbnb, yet during our stay she was not in Paris, so we never had the opportunity to meet her. The apartment was adequate, not special – close to the metro, close to a supermarket and many restaurants. We had to buy coffee mugs to enjoy our coffee and could not find a broom to sweep the floors during our stay – things I would have expected to be present.