The communication was very quickly and smooth with Claudio and his cohost Aya. They were very flexible with checking in and leaving our luggage in the apartment. The location is great! In the middle of a nice area with shops, cafes, bakeries and walking distance to several attractions. The apartment is clean, comfortable and has all the amenities you need. The only disadvantage would be if you're a light sleeper, then the traffic in the street can wake you up in the morning. Would definitely recommend!