I dont know from where to start.... at first i contacted Ruben and asking him if we can do early check in, he told us “OK, no problem”. We arrived at 10am in Paris, called him and he told us we need to left the laguage in the apartment and go because the cleaning lady need to come. We did this, when we got back, the cleaning lady steal few things from us.... JBL speaker and cosmetic stuff. This is not the end, after few days we lost the key and they do not let us in the apartmanet where we had all our stuff like passports clothes money etc without paying him 300eur!! If we dont had that money what it will happen? In conclusion this is the worst airbnb experience in our life, better choose another apartament, this one it is not safe at all!