Some issues with my Dec-Feb reservation: 1) a rat and mouse problem; 2) an unresponsive host who wasn’t equipped to manage my stay remotely. I had 2 flight disruptions for which I apologized. To check in just 1-2 days later (paid nights), I had to wait 3hr after normal check-in time (9hr after landing) to get the key or get it from a neighbor in another building. I explained that would be hard for me due to physical disability + luggage. Franck didn’t respond so I rebooked my flight to allow more time to arrange things. When I arrived, a child (~7-9) delivered the key to me. I saw a mouse my 1st night. I asked Franck how he’d manage any recurring issues in light of his absence and the key challenges. He ignored my message but suggested I buy traps and told me to call his friend to sort out the problem. I asked who would remove any dead mice, no response. I heard squeaking and scratching in the walls and found both rat and mouse droppings (ie, a recurring issue). I left 41 days early.