Frank texted me right away to make sure I arrived and that everything was alright. I didn't realize he lived next door so when he heard us come in he popped his head in and introduced himself and made sure we didn't have any questions. He was so friendly and gracious! His apt. is clean and accommodated the four of us easily. It is really quiet as long as you can climb the 99 steps to get to it-! This is a fantastic value for the quality of the apt and the location.