14 night stay for two people. Apartment not cleaned when we arrived and took almost two hours to get a response from the host. The first night at the apartment the power went out and we had no electricity that morning. Reached out and it took over two hours to receive a response. We were told there was an issue with the hot water heat but that we just needed to flip a switch to turn it back on.
But we were NOT told there was an issue with the electric staying on. We we were finally told there was an issue with the fuse box and we most likely couldn’t have hot water and electricity at the same time. The host acted as if this had not been as issue but knew exactly what switches needed to be turned on/off to try to keep the lights on.
The power continued to be an issue during the entire stay and was never fixed, so we have to live without power or hot water most of the stay.
Heaters barely put any heat out; remained cold. Had to fight for a partial refund with host.