DON’T STAY HERE. The apt is worn down, no radiator was working except in bathroom, elevator gets stuck and their customer service is TERRIBLE.
The elevator to the apt got stuck multiple times while we were there - one time with us in it.
The heat does not work at all (February) except in the bathroom - it’s really cold in the apt. It’s a nice enough place but it’s run down and you can tell they just rent it out as much as possible without taking good care.
We had a terrible experience checking in - they are lying about 7am -10.30pm check in - these are only the opening hours of the laundromat for the lockbox which by the way is 15 min walk away from the apt - and our keys were not even there at 2 pm. We had to wait in the cold for hours after the 2 pm check in - once the agency realized there was a problem their response got super slow - we missed meetings and ultimately were only able to check in late afternoon.
At check out we asked if we could have an extra hour and they would not accommodate that either. And they were “so sorry” about it - typical bullshit artists agenda. All fake smiles - not proper actions to remedy an actual problem. We all know problems can occur, but these people lie and do not even try to accommodate or own up to this and then not even try to accommodate a little bit is simply bad business practice and taking advantage of your customers.