Very convenient flat in terms of location. Overall price/quality is decent. Also, Yves was very helpful and responsive to all the messages.
However, we had an unpleasant miscommunication. Two days before leaving the flat, Yves dropped by and asked whether we could clean the flat before leaving. He said that we will then be reimbursed with 10€ - which was the cleaning fee. My mistake was not to check whether there was an actually cleaning fee included. Yves mentioned that I will be reimbursed on Monday (while leaving on a Sunday). I contacted him on Tuesday when still no reimbursement received. He then said that he’ll check it with Airbnb. The answer was that apparently there were no cleaning fee after all.
I find it particularly odd that someone whom has been renting a flat for many times does not know what is included in the price of his income. I trusted Yves and felt fooled since he should have had this information. Being on vacation I didn’t check it. Here it’s not a matter of getting back 10€ but rather misinformation to the client to get the cleaning done. Which I find clearly as an unacceptable behaviour.