Laurence was very responsive and was there to meet us on arrival and show us the apartment. There is a guide with handy hints re metro, travel, taxi numbers. The apartment was very clean and everything is new. The decor of the apartment is really lovely and there are lots of interesting books and artefacts on display. It was perfect for my family with older children - it is loft style so the second bedroom is not light and sound proof which you may prefer with smaller children. The location is superb - lovely neighbourhood with lots of shops and restaurants. Easy walking access to Eiffel Tower (20 minutes) , trocadero and champs elysee. The small kitchen was well equipped and useful. There is plenty of storage space and a long narrow hallway to store coats, shoes, umbrellas - unfortunately the weather was very rainy during our stay! I would return here if Laurence is kind enough to host us again!