Lydie made us very welcome: on arrival, she showed us where everything was; she always said to make ourselves at home, she let us use the bathroom first and encouraged us to use the kitchen if we needed to. She never made us feel like we were intruding on her space. She was very friendly and gave us advice about public transport and where to eat. The room was very comfortable, the flat was warm and clean and located in a really nice area, very easy to get into town but not at all touristy.