Pauline is very friendly and polite. It was easy to communicate with her. The apartment is great, it's clean, cozy and quite comfortable for typical small parisian apartments. It's also close to the subway (2-3 min). Has everything you need for long or short trip (I stayed for a month and I was more than satisfied). And also even if it's noisy in the street - inside the apartment you can hear almost nothing. Perfect place to stay in Paris!