Myself and my partner generally never complain or write negative reviews but we felt it is important to let others know about what to expect:
Positives: Patrice was excellent at communication and had us check into the bnb in perfect time, the views were nice and the location is in a great spot for tourism and sight-seeing. Patrice also gave us 50% of the price back after complaining, however:
Apartment issues are as follows:
- Though the bed was made with new sheets, the bed is extremely noisy as the springs make a noise whenever you move AT ALL in the night. Whenever there was any movement at all; it woke us both up.
- The Flat is far too small for 2 people (for the price)
- There was a flood complaint from the neighbour below
- Had to let the owner into the apartment to check up on things which was fine but not ideal as we had plans
- The shower overflows if you don’t flush the toilet and/or stop the shower itself - not even after one minute did we have to literally stop the shower, otherwise water would go in the floor
- The flush of the toilet is extremely noisy
- We heard Noise/banging from outside the apartment, as well as above and to the side of the apartment from morning to evening
- We did not want to be unfair and judge the apartment too quickly but we Tried to sleep 2 nights to see if things would be better but they got worse if anything.
- Clearly this is one of many properties of the owner and although their communication was good, I will never be going back and it has put me and my partner off of AirBNB completely.
We don’t like to complain but felt we had to on this occasion to let others know what they’re getting themselves in for.
Thanks