Katherine’s flat is centrally located (5 min walk to tube station), very clean in the unit (a bit deceiving from outside), and nicely furnished. She was also very patient with us at check in as we were quite late past our originally communicated time and were unable to communicate prior.
Our disappointments are more related to missed expectations around broken appliances that we intentionally looked for in this booking because we are traveling with a young family.
It appeared some appliances and other items were just in a bit of disrepair compared with the rest of the flat. Both the range hood and toaster were not functional, which made preparing breakfast and meals challenging. The slow drain for the shower required us to be very careful with our showers to prevent flooding. Finally, our greatest frustration was the broken washer that we were not made aware of until we loaded the clothes and tried to run the cycle. Ended up having to manually remove all the water and then hand wash the entire load.
Katherine did apologize about the washer and acknowledge it was not functional, but just did not have enough time to repair between turnover. It just would have been nice to know before trying to use it.
Overall, a nice place to stay. Recommend confirming amenities noted in description before staying