This can be the only negative review, but we also booked it looking at the other positive feedbacks. Frederick/Hostnfly is Fraud. Do not book hotels or AirBnb with them.
We had booked an Airbnb room with them in advance of 3 months and notified them that we will check in at 11 PM (23.00 Hours). Frederick agreed that he will provide us the keys and we reminded him the same just before our stays begin and he also confirm the place where we can collect the keys. However when we reached there on the agreed time, there was no-one at the place. He put the in the key cafe safe box and the box was in the shop which was closed. We
Messaged him asking about the keys and then he said that we should book an hotel for a day to avoid spending night outside. This was ridiculous...we got panic as we were in a new country and homeless in the night. Somehow luckily we got the hotel to spend a night and Frederick asked us again to collect the keys next day morning at 7 AM. We were again there at sharp 7 AM where we saw the shop was open and we were trying to open the key box with provided password (Code). Now another ridiculous thing happened where the password was already expired and the next level was when we were messaging him to issue a new password he stopped responding us...we were continuously trying to connect with him and Hostnfly but we unable reach them. we were there for 5 hours just wasting our time and thinking how worst our trip could be...unfortunately after that we had to start exploring the places with all our luggage and still trying to reach them. Now the time came when we again had to search for the hotel for our remaining days stays...we stopped exploring and wasted our time looking for the hotels....what a thrilling trip we had...but before we booked the hotel we succeed in calling AirBnb and explained them all the issue and they agreed to refund our booking with Frederick...But this can not give us back our wasted and struggling time and also what about the extra money we spent for spot booking. We really got frustrated with Frederick and Hostnfly team.. how can be they so irresponsible and unresponsive. We think it is a complete Scam.. they will confirm your booking..speak nicely with you until you reach at the booking place and then they will ditch you...If you really want your trip to be pleasant DON'T GO WITH THEM...