The apartment is well kept, in good condition and well cleaned. It is someone's secondary home and thus well taken care of. We were 4 adults and 1 child and the place did not feel small.
The location is well situated. Restaurants, shops and a good metro/RER station are nearby.
Daniele, from the agency, came to greet us. She ensured that there was enough toilet rolls for our stay and went to buy coffee capsules (given for the first breakfast) which were not there. However we could have done with more bin liners as there was just one for the kitchen bin and for the bathroom bin.
The bathtub/ showerhead is in need of a shower curtain. It is small but was ok for a few days.
Despite being fluent in french, communication with the agency was polite but not fluid. It seems that the mailbox 'Kat et Jeremy' is managed by various people of the agency who do not always read the previous messages. For example, I said that I could not use my non-french mobile to text/call Daniele's french number but will write to the airbnb mailbox if our train was delayed. However when I did do so, I was asked to contact Daniele directly.
We checked out on 16th at noon but asked whether we could keep our suitcases in the apartment till 16.30 (the next client was checking in on the 17th) but we were not allowed to. We were told that we could keep our suitcases in a locker in a public place but was not given any indication of such public places near the apartment. There is an 'enclave' by the front door off the main corridor in the apartment where the suitcases could have easily been kept. As we were travelling with a 3 year old, it would have made our lives a bit easier.
Overall it is a good apartment is a nice location which is managed by an agency. Previously we have been with aribnbs managed directly by the owners. The agency managed the booking efficiently and keeps the apartment well but we missed the personal attention and helpful advice usually experienced when dealing directly with the owner.