The room was dirty. The bed covers were stained with what looked like blood. The rooftop was closed and inaccessible although listed in the booking as a perk. After hearing a fellow guest in my room spotted and was bitten by a bedbug, three other guests and I asked to move to a different room. The request was denied. We asked for a compensated locker to place our things outside the room over night. The only free option was to leave our bags in a back room but we didn’t know the security level of the room and had no access to it directly. So, we each paid 8€ for an over night locker. The next day the locker room didn’t open my locker after using the correct and previously verified code. A kind attendant opened it for me but never checked my identity or the contents of my bag. I could have asked for any locker to be opened and have gained access. There is no security to keep people from the street off the floors with guests. I would recommend anyone stay away from this hostel and gladly give good recommendations that I stayed in after leaving. I checked out after one bad night and found much cleaner and safer accommodations.