Stephane was great. He patiently explained all the quirks associated with an ultra deluxe modern, high tech apartment. His original post listed an air conditioner as one of the amenities of the apartment. Stephane apologized and promptly removed it from his post. His apartment also listed an elevator for his apartment. The elevator will actually be installed in September, but it doesn't really matter because his apartment is only one flight of stairs from the entry to the building. Great location.