Claire was helpful from minute one of us booking with her. We had never been to France and Claire gave us detailed instructions on how to get to her place from the airport and then lots of great recommendations for things to do. She also checked in with us for the duration of the trip via text to make sure everything was going well, and was prompt with responding when we had a question. We spent 11 days in Paris and explored a lot, and our favorite neighborhood was right where we lived--Le Marais--so the location couldn't have been better!