The apartment itself is lovely with plenty of storage and space and nice major appliances (stove, refrigerator and washing machine). The location is wonderful and the courtyard is lovely and kept the apartment cool despite the hot August weather. Several of the employees were responsive and kind, but my main point of contact was difficult to communicate with and was not very responsive. She went on vacation during part of my 30 day stay and then issues were quickly addressed by her colleagues. The contents of the apartment needed updating and some of that was done while I was there (new toaster, microwave and bowls), but there really needs to be a full inventory taken of kitchen items and linens and things need to be replaced or added to make it well stocked for a long term stay. The TV never worked despite someone coming twice to address the issue. The couch was very old, worn out and uncomfortable. It is supposed to be able to be used as a bed, but it did not work well for this and was also uncomfortable in this configuration. There is a significant hotel remodel being done on the other side of a shared wall. While the major work seems to be done, there was consistent hammering and drilling related to the workers installing decor in the hotel. Overall, I really enjoyed my stay in this apartment, but there are some things that need to be addressed - especially for a long term stay.