We have had an issue with check in & we have been sent to different apartment for the first night which did not suit us at all! Apartment we got for the first night was not very clean & was further away from places we wanted to go. We had to pay additional money for taxi as we didn’t know where we were going & I also we have lost loads of time around it.after first night we had to drop keys back to the place we got them from which was additional “out of way” thing. We got the the apartment we payed for on second night & it was much better( that’s why we have chosen it) as we have been in Paris only for 3 days it was time consuming & I won’t be able to get our time back. I am disappointed from it all even if Julie has explained situation.