Beatrice was an excellent communicator and was very helpful throughout my stay. Check in was a breeze and the apartment is nicely located. It is a very small space so I would highly recommend only one person staying there. The pull out bed was not that comfortable to me, but seeing others reviews it's probably not a problem. There is hardly any sunlight and there is kind of a weird smell. The biggest problem was the heat...it was beyond freezing!! They didn't put the heater on until I arrived and the first night I slept with three layers of clothes on! It was still chilly the 2nd night. For a quick stay this place was ok, but for a longer one I would not recommend it. It also does not have a door into the bathroom so if you like your privacy stay clear.