I rated this 2 stars because in my opinion it doesn't qualify as an Entire Home. All entire homes I rented were entire homes (maybe 1 closed area for personal items) but we found the largest bedroom & closet along with a few other spaces locked. If this was mentioned it would have given a clearer idea of the size & I'd have known it wouldn't fit my family or luggage. There was also a small ladder that leads to the shower that wasn't shown in pictures which my parents can't comfortably use to shower. Clearer pictures should be used rather than professional pictures.
She did tell us we could place our luggage on the tables & anywhere else but during my travels I like to enjoy the Airbnb along with the city & not have my bags all over the place. If I book an entire home, I expect an entire home. We were not offered a full refund & had to spend half our day finding a new place. In the end she did give more than what we get from canceling even though it only totaled 40% of what we paid.