Hugo and his team were very communicative throughout my stay. They planned and prepared for my late arrival which went off without a hitch.
I had an issue with the heating not working (heating radiators/water). It was resolved but only on my last of 4 nights, so really only got one warm night's sleep.
The apartment is comfortable, and extremely well located, in the 11th arrondissement. That, along with the neighboring 3rd arrondissement, are probably the funnest places to eat, drink, or work.
Note that the toilet is in a separate, very small room, not connected to the room that has the shower/bath in it (I originally missed that in the listing description). It's a 2-floor walk-up.