Flat is in a great location and situated closely to the metro. However, the good points end there. The flat was not cleaned for our arrival, the hosts representative on our arrival was rude and told us we had arrived on the wrong day then proceeded to tell us to return 3 hours later despite us reaching out in advance of our arrival to confirm the date and time of our stay. The actual host was not contactable and when I did finally get a response after my stay she was rude and not very understanding. An apology was not given for the inconvenience of the flat not being ready. The host is only using this platform to make money and doesn't care about the service she provides. The only reason I have rated this 3 stars is because of location