Very bad experience with the host and the appartment. I booked this appartment for my mum, an old lady. It was mentioned that the appartment is located on the 1st floor. Well it is located on the second floor and you have to take 4 different stairs to access the appartment. The last stair is a tiny cylindrical stair that you can’t even climb with your suitcase. The appartment is located in a building hosting offices and a biomedical lab. The appartment is hosted by a very unprofessional concierge agency. The host is not responsive, the description is not accurate and the appartment definitely not accessible. I asked the host to cancel the second I arrived but the agency told me not to if I want a refund. Well they tricked me and I will never get the refund (although I didn’t even put a foot inside the appartment).