Ash was very responsive which is his greatest asset, nothing can go wrong with a quickly replied answer from him.Well located within a short walk from Gare du nord and a very cozy place. The heater works well and all the amenities were great. The corridor light didn't turn on by itself (it's supposed to respond to someone walking pass) but nothing a little phone light couldn't do. All in all, a great listing and would definitely come back again.