This was the perfect Paris experience for us. The location of Heloise is amazing - just off the hustle and bustle of the Latin Quarter, steps away from the Seine and Notre Dame, with restaurants and bars at easy access but a nice retreat at the end of a packed day. We were warmly welcomed and had multiple contacts in case of issues. The apartment is exactly as listed with lovely decor, up to date appliances and technology, and a comfortable amount of space for two. We used the washer and dryer as this was in the middle of a 3.5 week tour and had no issues. There is A/C which was nice, though we wish it would have gone down a little cooler (granted we were there in the middle of the summer). The windows open fully which was also nice but there are bars below and around the corner which are busy into the wee hours, so we weren't able to keep them open all night as we would have liked. Overall we had a wonderful stay and the small things listed above were minor compared to the full experience.