My sister and I were very thankful for the check in representative. We could not have carried our luggage up the three flights of stairs without their help. The apartment is decorated very well and the location is ideal. (A local bartender in the area told us not to go in a specific direction so please be aware) You are about a five minute walk or less to a metro station that connects you with several other lines. We were able to get around town very easily and felt safe walking to and from the metro station. The neighborhood offers many dining choices and we found the best cocktail bar nearby. Please be aware that there is a bar directly underneath and it can be lively if you go to bed early I would suggest bringing ear plugs. Our first morning I thought someone was knocking on our door but it was just the upstairs neighbors tapping and making lots of noise. I understand this is outside of the hosts control but I think I should make other potential guests aware. With ear plugs and ocean sounds on we were able to rest. If you’re an over-packer like myself your things will be all over the living room. There’s no closets or space available to store anything. I wasn’t able to hang anything up which I wasn’t really expecting. One other thing I must mention. I emailed the host and the representative from the company they hired about an issue with the hot water. I understand that the hot water can and does run out. I emailed both the host and the representative separately if there was a specific time where more hot water is available. Neither one responded which I felt was unacceptable. Overall these small issues did not have an extreme negative impact on our stay. I still decided to give the place four stars because it worked out well for my sister and I.