Thomas’s place is tucked away in a cute courtyard. It’s very sweet and stylish, and made my aunt and I feel very at home and relaxed. The flat is managed by a hosting service. They initially gave my aunt the wrong code for the key box, but it turned out the cleaner was arriving late with the key. So after some phone calls between her and me, me and the agent, the agent and the cleaner, she had to sit and wait for her for a few minutes. I guess someone before us had overstepped the extremely strict 11am check out time. We were also initially given incorrect WiFi details but this was resolved relatively quickly through the service.