Marc and Rumi were amazing hosts, providing voluminous information ahead of our stay as well as a binder in the apartment to tell us everything we needed to know. They provided restaurant recommendations by SMS with images and directions. They arranged for us to leave our luggage in the apartment ahead of our check-in time. At check in, Marc gave us a thorough tour of the apartment and familiarized us with all of its features. It was nicely stocked with amenities including cookies and chocolate, nice toiletries, and high-quality linens. Do note that the apartment is quite tiny; when the bed is pulled down from the ceiling, one must crawl under or over it to get from the sofa to the kitchen/bathroom. The photos are of two mirror-image apartments, making it a little confusing to ascertain the layout, but the descriptions and reviews make its small size evident. It is beautifully appointed and very comfortable, and the location is outstanding. Marc was helpful when we had a little mishap with our keys, and we appreciated using the chauffeur to get us to the airport efficiently, economically, and without worry about making our plane. I would definitely stay here again.