TERRIBLE HOST - We stayed in Ferdinand's place on our recent trip to Paris. We are incredibly respectful people and always follow the rules as we would want if someone were staying in our home. With that being said, when walking back to the apartment the day of checkout (early) someone bumped into my fiance and with the worst luck ever he dropped the keys and they went directly down a small crack in the sidewalk to the sewer drain. -- Sounds like a bad movie right? We felt absolutely awful, but we had a flight to catch in a few hours so I messaged Ferdinand 2 times on WhatsApp (LISTEN TO AIR BNB AND DO NOT MESSAGE HIM OUTSIDE OF THE APP) and I could tell he was reading and not responding so I messaged him twice on AirBnb. This is over a 2 hour period and we were getting very nervous about the flight.
When I called him he immediately started SCREAMING at me. The kind of screaming that people passing were staring because it was so loud. He began telling me how terrible we are and how we are the most rude people and how we are so disrespectful. He repeated over and over how he was not a 24 hour service, this wasn't his problem and we would pay for what happened. This continued until he made me cry and I had to hang up.
His dad came to let us in to the apartment and we were immediately grateful, telling him how much we appreciated him and how sorry we were. His dad then started telling us how disrespectful we were and how we would pay.
This put a terrible taste in our mouth about Paris and ended our trip on the worst note possible. I would never recommend this place to anyone because no one deserves to be treated like that especially over an accident when we said we were happy to replace the key. We paid a lot of money to stay there and were treated like terrible people.