The hosts were extremely helpful throughout our stay. Very responsive and give clear instructions.
We have had some issues during our stay, like a delay at check-in because the clean linens were not delivered on time, and my 3 kids were passed out on the sofa until everything was ready.
We also didn't have any supplies. Toilet paper, soap, and shampoo were not provided, so we had to get that ourselves. The remote for the main TV box was not working the whole time.
We also had a leakage in one of the bathrooms that we were not able to use during our stay. The host asked us to leave the keys so they could have someone fix it, but in the end, they were not able to fix it. We had trouble retrieving the keys from the lockbox once we got back, as the code provided was no longer working.
The plumber came back the next day, but by then, we only had 1 day left, so we decided to let it be until checkout.
The amazing customer service makes everything worthed. I love the place and area!