Natalie’s apartment is spacious enough for a family of five, it’s well located and has enough amenities. Looks like in the pictures.
My family and I did encounter with a rodent situation (3 live ones we were able to see coming out of the wall’s furniture and a dead one behind the kitchen’s drawers - which is not only shocking, but also unsettling to think for how long it had been there for).
I asked for a full refund, which wasn’t granted, and Natalie offered to discount -$100 euros from the total accommodation fee.
Prices around the city / available accommodations were an issue since there were a lot of events going on that week, so even though I still consider a full refund - or at least a larger discount should have applied, I ended up accepting the offer, since I wouldn’t have been able to find something affordable and decent on such a short notice.
Natalie was nice and asked her son to go pick up the rodent and do some cleaning, as well as letting me leave my bags for a couple more hours which I appreciate, but even though I understand Paris - as many other large cities (I live in Mexico City) may have these kind of issues going on, I do believe it’s the owners responsibility to keep the property impeccable - specially at the costs it’s being charged - and not treating it like it’s a ‘normal’ situation.
Jose.