Communication was great. Checked in on time. My husband requested some floor fans because there was a heat wave in Paris. The 5th floor apartment gets very hot because of all the sun coming in through the French doors. They brought us one right away and it was a big help. Our room faced the courtyard and it's pretty loud 1st thing in the morning especially since we had to open the doors for a breeze. The subway is very close and there's a great market right down the street. Also Pierre Herme is around the corner (our favorite spot for Macarons in Paris)! There's an elevator that worked well. The shower isn't great. There isn't much pressure. The apartment is simple (almost everything in it is from IKEA), which was fine. The terrace was definitely a plus. We enjoyed breakfast on the terrace in the morning and wine 🍷 at night!