Please find below a list of all the things that went wrong during our stay:
- Check-in: we asked for early check-in after a night flight with an toddler, when we arrived at 11:30am to pick up the keys we were told the cleaning had just started at the apt and we couldn't get in before 1:30pm.
- The downstairs key/lock doesn't work properly and only my husband was able to open it, we informed the people but we were told to jam the door.
- The interphone doesn't work and we cannot open the door from the apt, we have to go down every time. We have a toddler with us and it is not simple.
- The safe is broken and we were told there were no technicians to fix it. The front door of the apt looks like it has been broken in several times, and there are broken windows across the courtyard. It is not reassuring to leave valuables in this apt without a proper safe.
- The photos of the apt on AirBnB don't look like the real apt. I have taken real pictures and I will gladly share them on reviews.
- The apt is advertised as a sleep 8 vs. it only has 3 beds and can only sleep 6.
- Sweet Inn service and reliability is below par and we will never book a Sweet Inn apt again, and we will share our bad experience on socials and with our friends.