I’ve never complained in all the years I have used air bnb, however, I was really disappointed with Paul’s place for the amount of money it was. The main problem was the location and the bedding. The bedding was very much second hand, old bedding. The pillows smelt bad, you very much felt you were in someone else’s bed, with their clothes all in the room. The bathroom had toothpaste splats up the wall. There was his food in the fridge. Again, this would be fine for a cheap air bnb but this was £339 per night. The same price as a 5* hotel in Montmarte. This apartment is not in a great area. The host explained that there had been protests and windows were smashed before we arrived. When explaining our dissatisfaction to Paul, he was not accommodating and didn’t reply for a long time. He was patronising by telling me that I misunderstand what air bnb is. I asked for a partial refund on the nights we did not stay and have had no reply.