freddy is very good at replying fast, and have provided all the necessary utilities for our stay. however due to poor communication before check in- we didnt have the main password to enter the door or the exact location of the flat of being at the very back where bikes are stored. And We were being told for not reading the information beforehand. and with his food and other things being left in the accomodation,after clarifying with him myself he rightly did not want his food touched. However with it being left there and no information given ahead - it could have been misleading. and if are to clean up ourselves- the bin bags could have been left beside it for convnience to find rather than having to stand on a chair which is not so safe, aswell as the location of the bin. overall nice modern place, just a bit small but good for short stay and close to metro! hoewever things can be clarified more beforehand for a better experience :)