Frederic was always on call if I had any questions. The room was at the top of a 6 floor block, to the rear, meaning noise was minimal. Bed was comfortable and the room generally quite functional. The only downside was the shower, as other reviews have mentioned, it is quite small especially if you're tall (I'm 6'1 and I did struggle). The area is great, lots of bars and restaurants and the metro is less than 5mins walk. This place is perfect for a couple of nights especially if you're budget is limited and you plan on being out and about for most of the day.