Our host was not available so she had someone drop of the keys for us. Mark was nice but not very personable or helpful with local attractions. The apartment looks like it does in the pictures except the pictures don't show the dirtiness. The carpets were very dirty and the couch had many stains all over. I did not feel comfortable sitting on it. The worst part of the apartment is the bathroom. The toilet seat is stained and needs to be replaced. There was no soap in the apartment except for a little bottle of body soap for shower. Very small amount of cheap shampoo and no conditioner. I have been to cleaner, nicer bathrooms at a gas station. The door lock was broken and had to locked with key. Very disappointing stay!!! The only thing nice about this apartment is the location. If I had not been so tired I would have refused to stay here and booked a hotel room instead.