Helene went above and beyond for us. We had a nightmare journey on the Eurostar due to two separate incidents on the line. This meant that an original arrival time of 5:47 pm ended up becoming an arrival after 2am! She waited patiently to let us in and stayed in contact as we updated her on the changes to our art details. Her positive response made an incredibly frustrating journey less stressful. She had also provided bread and milk so that we had something to eat for breakfast the next day. We would definitely recommend Helene as a host!