Beautiful place in a great location. Check-in was perfect with communication with a live concierge via text. But the first time I took a shower the drain was completely stopped and flooded the bathroom - watermarks on the baseboard suggested this was not the first occurrence. I phoned, emailed (via AirBnb) and texted (the concierge) who was helpful during check-in and never received a response of any kind. I made do with the second bathroom which is why our stay was still good. Seems like Welkey's has completely automated their interactions with guests post check-in so beware if you need a response to a problem.