Anne was very helpful and flexible with both checkin and checkout. We had a good time in her room. Quiet, clean and nice room with good wifi signal. Older building with large windows and a tiny toilet :), but everything was ready for us. Fresh towels, hangers for clothes, enough sockets to charge all the batteries, etc :) Room was clean, however, there was a bit of mold in the bathroom. If you are used to large bed, it can take a day or two to adjust to the smaller one if there's two of you.