Initially we were unhappy with our room allocation on the ground floor as for us it felt less private and intimate and the noise from front desk and breakfast area along with the toilet could be heard. However, our host responded quickly and arranged another room for the next night and refunded the nights stay in that room (as we found alternative accommodation for the night). The upper floor room was exactly like the pictures advertised with a spacious bathroom and all our needs were met with this room.
The hotel itself is a great location, central and easy to access the metro. The surrounding bakeries and cafes were amazing. Staff were friendly and helpful. Overall a good experience.