I was in contact with Sophie. She was very very sweet and always responded quickly. The location is wonderful, I love that you can see the Eiffel Tower on your walk home. It is walking distance to stores, metro, bus, & everything you need and location is in a safe neighborhood. The bathroom seems newly renovated which is nice and the entrance to the building is beautiful. The heater works great to keep you warm. It was a tad bit dirty when I entered the space so I gave it a 4 stars for cleanliness and it can be a bit loud due to the upstairs neighbors playing the drums. But besides a few minor inconveniences it is a great place to feel safe & do touristy things around Paris! Thank you Sophie, you are the best!