Four (4) days before check-in I received a message from my host, Victor, asking if I needed anything for check-in. I responded with needing instructions for picking up keys and the building code information for the day I would arrive. I got no response from Victor. The morning of check-in I sent a message to Victor reminding him when I would arrive, I got no response from Victor. Midway through the day as my travels got closer to check-in I asked “any word on check-in”? I got no response from Victor. I arrived for check-in and sent a message to Victor. Standing in front of the building of the apartment, I still did not receive a message from Victor. To put it mildly, at this point I was concerned that I had not heard from Victor. I went to my daughter’s place, who is already in Paris. Not hearing anything from Victor or anyone related to my check-in I had told her to contact Victor while I was traveling. Finally, after the time I was due to check-in Victor not through Airbnb responded to her with information on getting into the building and that the key to the flat was in the apartment. Which meant there was no host to greet me and provide instructions or information regarding the flat. Good thing for my daughter or else my girlfriend and I would have had no place to go! I was very uncomfortable with this situation after such poor communication, but having already paid and no other plan, staying was the only option at this point. As you would probably suspect there was further problems. Like not having an iron that was promised in the profile, half eaten plate of vegetables not in a container in the refrigerator going bad. Clutter on the counters (the photos of the apartment and someone who stayed in the past mention a work area table, well books were stacked there). Useful for some, but seemingly weird, was condoms in the kitchen, bathroom and bedroom draws as we looked for a place to hang some clothes (there was not one space to take clothes out your suitcase and put them away). All that was a minor inconvenience when we discovered we could not leave the apartment because the key got stuck in the door, which required a locksmith at 23:00 at night, requested by Victors mother because Victor was still unavailable and did not respond until Airbnb contacted him repeatedly about situation. After this mess, I received a message from Victors brother Florian asking about the locksmiths work. Still no Victor. The next morning I finally got a message from Victor apologizing for the lack of communication. To little, to late comes to mind. I cannot tell you what happen here, me and my girlfriend read the reviews before I booked and than read them again during our stay. Nothing in those reviews indicated poor communication, poor concern for amenities, and lackluster cleanliness. I cannot explain...