My husband and I stayed here for our honeymoon for about 7 nights? Did not have a chance to meet Valerie but we got to meet Jeremy who helped us check in. Valerie was extremely helpful and responsive over messages and even sent Theo down to help us when we did not know how to work the tv. Overall it was a beautiful experience, the apartment is away from the hustle and bustle of city life so it gives you a really good Parisian experience. The house is extremely clean and fully equipped so my husband and I spent a few nights cooking dinners with ingredients from the nearby supermarket. Would definitely stay here again when we come back!