Despite a great check-in, my 18 day stay was disappointing. As soon as I arrived I reported the small problems of the apartment to the rental service (broken fridge door, no towel to dry your hands in the kitchen, no laundry product as discussed before my check-in, the hair dryer was missing, I had to keep on noticing other problems by myself (an internet box that doesn't allow to load a simple HTML page, switches that don't work everywhere, sockets that don't work, only one roll of toilet paper almost completely used when I arrived, a constant smell of cigarette coming from the bathroom due to the neighborhood). All this would not have been a problem if the rental service had managed to take any action within 18 days to fix a single detail I exposed.