I wanted to love this apartment. The location is perfect and the terrace is stunning. Unfortunately, we had several issues with this Airbnb.
First of all, the laundry machine was broken. I am traveling for several months and was counting on washing my clothes, so I reached out to Lou to ask for help. She argued with me for hours, insisting that I was using the machine wrong (even after she verified that I was pressing the right buttons), that I must be using I must be using it with the child lock on (even when I sent her photographic proof that the child lock was not on), and that the issue I was experiencing wasn’t an “error code” on the machine. After several hours she conceded it might be broken, but told me she is “very remote” and has no way to help me, so I should go to the nearby laundromat. The broken machine itself doesn’t bother me as much as the fact that Lou argued with me, and couldn’t help when something broke in the apartment because she is remote and apparently doesn’t have help nearby in case something goes wrong. Moreover, this apartment is a 5th-floor walk up, and I did not budget an entire afternoon of my Paris trip to sit in a laundromat and haul clothes up and down stairs.
Additionally, there were some cleanliness issues. The kitchen was dirty when we arrived. The kitchen sponge was filthy (we had to buy a new one), there were sticky plates in the drying rack (we had to clean them after we bought a new sponge), and there was open food in the fridge. On top of that, the bathroom is perpetually damp - don’t count on your towels drying between usages.
If you are just in Paris for a night or two, this place is probably fine. But if you are planning on a longer stay and want to use amenities like the kitchen and laundry, I would not recommend it.