Caroline, our Host, responded quickly to emails sent prior to our stay, including a request we sent to extend the length of our stay. We were given the name and number of the person to contact on our arrival and this worked extremely smoothly. We also enjoyed a glass of wine, a much appreciated welcome drink!
The accommodation and location were just as described. For us, with two teenage children, the space, amenities and convenience to the centre of the city were just right.