Clean, cold with no soul
This is basically an hotel room ( clean an well equipped), without the advantage, the flexibility and the services of an hotel.
You don’t see or talk to a human being although you receive mechanical emails.
I will not return and recommend , for the same price, all the beautiful boutique hotel
Furthermore, we live in Florida and we’re impacted obviously by hurricane Fiona which force us to delay our arrival at the Last minute by one day . That was met with disdain by the management team ( through email). they didn’t help , didn’t understand or even show any sympathy and did not offer anything ( discount , expansion of the stay, free service , bottle of wine…). They just coldly said we had missed ( just because of an hurricane category 5 !) the deadline to change.
No soul at all and you can easily find a nice warm place for the same price
A bad experience