I never got the apartment I paid, Rodolphe never found the apartment keys (and he did not make me know until I was already there) so I wandered around Paris on Christmas Eve all day with my kids just waiting for him to give me a solution or a response at least. At the end, he gave me a different apartment in a horrible area, it was dirty, with hair in the towels and in the bathroom walls, stains on the carpet and bed sheets that smelled awful.
AND with no wifi.
I tried to contact him all night so he can gave me a solution with the Wifi and he never answered. After that, he has been ignoring me, my messages, Airbnb’s messages asking him for a full refund, really, the worst traveling experience I’ve had.