Excellent pre-trip communication and easy check in. We had a great stay at Alexandre's loft. The kids liked the industrial theme of the loft. Although there is graffiti in the immediate neighborhood, we always felt safe walking around. The location is EXCELLENT. Note the stairs up to the loft are several flights of a spiral staircase, so you have to be able to climb. We got used to it and didn't mind, but some might not be able to carry suitcases or groceries up the narrow stairs. The best part of the loft is the amazing open living space. We loved the large dining table where the whole family could spread out and plan our day together. There is no air conditioning but we opened the windows and turned on the fans and were fine. Thank you for a memorable stay!