The apartment is fantastically located, huge fir Paris, clean and is lovely in many ways but our stay was diminished by the very poor service of property managers.
The cinema equipment was missing - the cinema is important in the advertising of the apartment. There were no instructions about using it but we were sent a highly amateur short video which had the noise of someone shouting in the room.
The Check My Guest (chain of poperty managers) was distant : my request to stay was approved after 5 days which is off-putting and potentially dusruptive.
One toilet roll was given though there are 2 bathrooms - we were told that this is policy.
There was no mattress cover, nor kitchen towels.
I asked to speak to manager or owner but no one contacted me despite several requests.
The property owner should know that their lovely place is not being managed to a reasonable level.
As a regular AirBnB guest I feel in a position to judge poor service. For the price of the rental - and just anyway - the service should be excellent.
I will avoid properties managed by Check My Guest.
Such a shame.