We never met Nabila, but she had her neighbour give us the keys. The flat was very nice. The rooms are small, but perfect for 2 people. Also, the bed folds up against the wall to free up some space during the day. The balconies give you a lovely view of Paris and the Eiffel Tower! The tower is closer than it appears in the pictures. The WiFi was good throughout the flat. Nabila is busy with work so she isn't always available to answer your messages right away, but we got by okay. I would stay here again on my next visit to Paris.