Requested to reserve this property the day before leaving for Paris, but didn't receive any response from the host until the morning of our departure. To make matters worse, our train to Paris was unexpectedly cancelled last minute and despite the Airbnb reservation only being accepted by the host a few hours before, they were very cagey about offering a full refund, instead keeping £145 for the cost of the first night and service. They also eventually stopped responding to me and ignoring my messages (as well as those of the Airbnb support team), and were generally difficult to get hold of. Might've been a decent flat in a good location, but the hosts are very difficult.