Philip is very welcoming and very responsive to questions. He was very kind, going above and beyond when we had an issue with lost luggage that was missing for our first 3 days. He and Emmanuelle both helped us navigate resolving poor communication from the airline and delivery service right up until the bag was finally delivered at the end of the 3rd day. They truly helped put these first time visitors to France at ease. The views of the Eiffel Tower are amazing....a true pleasure at the end of our busy days of sightseeing! Location is great, with quick access to metro and grocery and restaurants. You can be most anywhere in the city in 20 minutes!