Many disappointments with this apartment and with the host. We are frequent and highly rated users of Airbnb and always look for the “Superhost” stamp of approval, but Oliva fell FAR short of being “super”. To the point, staying here was a rip-off. The scathing review of the guest right before us scared us; we hoped that things would be corrected, but we were similarly dissatisfied. Our stay was for 11 nights and a number problems were evident on the first day:
-The amenities list includes “Central air conditioning” and this was not true. We were sold air conditioning but this apartment had no air conditioning.
-The amenities list also includes “Private backyard - Fully fenced”. This is misleading. We only could see a sorry looking courtyard full of junk out the window to which we didn’t even have access to, nor did we ever see a single out person there.
-The shower drain was clogged with extremely slow drainage requiring us to shower with water up to our ankles (yuck!). Also in the bathroom, the towel hooks were not secured, barely hanging to the walls, and the toilet roll holder was completely loose and not at all functional. Worse, the toilet seat was also not secure and would slide side to side up to 6 inches over the commode. Repairs were attempted several days into our stay, but didn’t solve the loose towel hook or loose toilet roll problems.
-Be aware of the strong aroma from the Vietnamese restaurant in front which pervades through the the hallway and seeps into the apartment.
-Communication with the host was frustrating; most messages were misunderstood or lost in translation.
Ah Paris! We brought a bottle of wine to the apartment - only to not find a corkscrew anywhere! Only a manual can opener with a bottle cap tooth - which was useless.
Come on Airbnb, this is a Superhost?