Our flight was substantially delayed, but Simo's manager was there to immediately accommodate us. This is a very nice, clean apartment, close to a metro on the 3rd floor with an elevator in a secure building. Although we did very little food preparation, the kitchen had everything we needed including a dishwasher, washer & dryer! The sofa bed was very comfortable too. Because it was December, we kept the windows closed, but suspect that street noises might be a concern when sofa sleeping--not a problem if in the bedroom. We enjoyed working with Simo and would recommend this apartment.