EXTREMELY FRUSTRATING!! LACK OF COMMUNICATION!!
I booked my stay at Gary’s place well in advance of our stay. Circumstances changed and we moved our expected arrival time up 2 days. I contacted Gary well in advance to see if I could come sooner and extend a 3 night stay to a 5 night stay. I could see that the apartment was available the days I was requesting, but I never received any kind of communication back. I finally contacted Airbnb and after 11 days Gary responded back to them and the next day to me. My request was denied and I had to find other accommodations for the 2 nights.
Fast forward to the stay. The apartment was clean, in a nice building and a great location. The directions on how to access the apartment were very detailed and clear. During our stay it was hot in Paris and there were 2 fans to use which made a huge difference. On our last night we needed to use the washer/dryer. The door to the machine was closed when we accessed it, but once we opened it and tried to use it the door would not close therefore the washer would not start. I contacted Gary, NOTHING!!! Needless to say all the frustration I felt from the lack of communication came flooding back. And to add insult to injury the next day I received a message from Gary wishing us safe travels never addressing the situation with the washer/dryer.