Communication was good. Chris met us early so we could drop off our luggage early and he gave us our keys so we just went out for a couple hours for the place to be cleaned. He spent time explaining everything in the apartment, along with recommendations of places to eat nearby. The apartment came equipped with dishes, towels, and cooking needs, though we only ate in breakfast. The apartment is only 2 short blocks from a metro line so getting around the city was easy. A grocery store and many restaurants are nearby. The only window in the apartment is a transom window at the top of the door but we used the air conditioner. The place was on the ground floor so there was no need to have to carry our luggage up any stairs. The apartment was also quiet. Checking out was just a matter of dropping a key off in a box. Chris was very friendly and helpful. It was a pleasure to work with him.