Marc made us feel very welcome. His directions were excellent and accurate as well as the description of the room. He was wonderful!! He met us there to show us how things worked, discussed local sites ...with maps, AND walked us to the nearby bus stop and taught me how to use it. He was extremely accommodating with our check-in and check-out, even leaving us with a bottle of water each. Marc made our arrival in Paris very comfortable and easy! Thank you again Marc! :)