To be concise - the apartment was nice and clean and the location was good. The apartment looked like it did in the pictures and contained all the necessary thing, but the communication with Sebastian and the others did not meet our standards. We got all the information we needed (such as codes to the apartment) before our arrival and everything seemed fine but the problem started after that. At first we had a question about a restaurant but didn’t get an answer, which was ok because it wasn’t a big deal, but the following morning we woke up by the sound of someone knocking on our door. The person on the other side said something we couldn’t understand and before we even had the chance to get dressed and answer the door the person unlocked the door and walked in. When he or she realised that we were in there they left. When I looked at my phone I also saw that Sebastian hade messaged me at 1.45 AM (two hours after we went to sleep) about a noise complaint. We tried to get in contact with Sebastian to understand who the person being able to lock themselves into our apartment was, but it has now been two days and we haven’t gotten an answer. We also tried to call the number connected to Airbnb but the person who answered (not Sebastian) didn’t understand enough English to understand our concerns.