Isabelle was a great host . The apartment was as expected. The internet and location was great. The lofts made us a little nervous with the climb down the ladder but of course our kids loved it. It was a little hit in the lofts in the summer. The washer Did not work very well but the dryer was good. The bathroom had a very low ceiling and there was not a shower but rather a bath tub with a removable shower head. The apartment was clean and communication was great.