To say our stay was disappointing would not convey what we went through at this Airbnb.
To start, the only redeeming quality of this room is the location, right next to Cafe de Flores, unfortunately everything else was terrible.
When my husband and checked in to our room on the 7th floor, we fully expected the elevator to be working as it was listed in the amenities. We texted the host and we’re met with the super of the building, Nazeem, who said the elevator was temporarily broken and will be restored by the next day. He helped us carry our suitcases up the 7 flights of uneven spiral stairs.
We got to our room and the air conditioner was on so we thought we just had to lower it so it’s would cool the room. Each time we set the air conditioner to a comfortable level, it would shut itself off within 2 hours. Another amenity listed that doesn’t work.
The room was extremely hot and stuffy being that it’s on the top floor. So we tried to open the balcony doors for some fresh air, and of course, another amenity listed that is also broken. It’s jammed shut and won’t open so we had a useless balcony.
The door to the bathroom is missing a door knob and doesn’t lock, we had to close the door by sticking our finger through the hole in the door.
We looked for other airbnbs or hotels to stay in with air conditioning and couldn’t find any at last moment because it is high season. So we had to stay.
We had booked this room for our 7 days and the elevator was NEVER fixed during that time as the host, Yankel, had promised.
We reached out to Airbnb and we only received a 30% discount on our stay because they couldn’t find another Airbnb with air conditioning at a last moments notice either.
This host stopped answering our messages after a couple of days. We were stuck there and it ruined our vacation that we planned for months and were so looking forward to.
I feel the 30% discount we received really did not cover what we had to endure. We weren’t able to to sleep because of the heat and stuffiness. We had to go up and down 7 flights of steps a few times a day, and we are in our 60’s so it was physically very difficult.
To sum it up, this host is very dishonest, lies about all the amenities he lists for his airbnbs, lies to the Airbnb team by saying the elevator was fixed when it wasn’t, and genuinely doesn’t care about the people who stay there.
This is a warning to anyone thinking of staying here, you WILL regret it.