Unfortunately this was not what we had expected. Communication and apartment itself was good however at midnight our first night of our stay what sounded like construction started taking place on the floor above us ( machinery being used;saws and drills.)
This ended up lasting for two hours. Come to find out there was a burglary in the apartment above us and that’s where the noise was coming from. The machinery was being used to remove and replace the broken door. Through out this situation (from midnight to 2:00 am) Ana was responsive and concerned through text and phone calls. We chose not to stay the second night with the concern of our safety with the break in. Ana refunded for the night we did not stay, however she would not compensate us anything from the night of construction.