We had all our expectations met, modern, clean, new appliances, location was fantastic. Surprise to find a bottle of milk and orange juice in the refrigerator. The bedroom mattress was comfortable and there was enough bedding and pillows. Although we were late in arriving, Xavier made arrangements to have Cecile meet us and on the street to enter the building. She was very helpful in giving us key instructions on which keys to use to enter the building and apartment. She explained where to throw out the garbage and tell us she would be available to us if we had any questions. She was friendly.