I booked Marcs place for my daughter and her fiance.Marc communicated well from the outset and was aware the booking was for a birthday surprise.The apartment is well equipped and close to the metro for all major attractions. Initially all was perfect!
Unfortunately on the second night the ajoining neighbour decided to play rave music at full volume. At 3 am my daughter asked that the music be turned down and was met with a barrage of abuse. The neighbour and male friends then proceeded to bang on the door and windows shouting abuse . This continued until 7 am. My daughter and her partner were terrified. It was of concern that the neighbour was shouting about how he hated air b and b guests. My daughter contacted Marc and he sent his representative to meet with her. I do not blame Marc for what happened and he was very apologetic agreeing to refund the unused night.However I feel others should be warned,especially women travelling alone .