First of all the positives, clean and in a central location. Victoria responded to my emails right away. The apartment is not as charming as the photos suggest. I booked the stay for 2 people and when we arrived, the second bed wasn't made up. When I reached out to Victoria, she informed me that "normally there would be an extra fee to set it up". In addition, when I reached out to explain that it's hot (summer days - reached into 80s) I was told to open the windows or use fans which didn't help much. Opening the windows and letting in the mosquitos and the noise of the busy street below is not ok. This is a walk up apartment and you will have to walk up a flight of stairs. The automatic lights turn off in a few seconds while you try to work the lock. Within minutes of entering the place, I regretted the fact that we were to spend more than one night in it.