The apartment was in a great location, close to all the sites, and also perfect for 1-2 people for a quick weekend trip/getaway. However, I had an unpleasant encounter with the Welkeys team over the phone.
During the day of travel, I updated my arrival time to 4pm. I received a call at 3pm asking where I was, I mentioned my boyfriend and I will be arriving at 4pm due to driving from Luxembourg. At 4pm, we received another call inquiring about our arrival and was told the concierge has been waiting for us for a while. I apologized and noted that I made an update to my arrival time to 4pm, and unfortunately we would be 30 mins late and arriving at 4:30p due to heavy traffic and rain. The Welkeys team then proceeded to hang up on me without explanation.
When we arrived at the apartment, we were greeted by the concierge and alerted that the apartment is still being cleaned and would be ready in about 30 mins. Slightly confused as to why we were being rushed to an apartment that was not ready.
As noted earlier, the apartment was fine. The shower and shower curtain were a bit dirty, and we were not provided full body towels, just hand towels we had to use as body towels the whole weekend. Other than that, the apartment was well stocked.