We stayed in Juan’s apartment with two adults and our 14 year old child. The apartment was small but charming and was comfortable enough for our 5 days in Paris. The Jourdain / Belleville neighbourhood is quiet and not touristy at all, which we liked. The area has its charm though some parts of it are a bit rough around the edges, which did not mind at all. Real people are living real lives here. Jourdain Metro station is about 5 minutes walking distance from the apartment, so it’s easy to get to other parts of Paris. I would give the combo of the area and the apartment 4,5 stars, but I have to deduct two points for two situations that spoiled our enjoyment. On the one but last day of our stay I contacted a young lady called Juana, who seems to look after the guests and the apartment when Juan, the owner, is traveling. The reason I contacted her was to ask if we could leave our bags at the apartment on our last day, as we would travel home in the evening. I sent her a message at 14:00 hrs, which she had read a few minutes later. When it was nearly 20:30 she still had not responded to my question, so I had to turn to the owner, Juan. He was alright with it but advised me to contact Juana. Little did he know that I had been waiting most of the day for an answer from her. I did not want to complain about her so I did not tell him she had ignored my request. It was only the next morning that she answered. This made it difficult for us to plan our last day in Paris, because we had to assume we could not leave our bags in the apartment and would therefore not be able to run around Paris on our last day. I felt that Juana only cooperated at the last minute because she was told do so by the owner. When we picked up our bags in the early evening of the last day our daughter was not well. Just before we had to dash to our train she went to the toilet with a sore belly. When we woke up at home the next day there was a message from Juana. She sent a picture of the toilet bowl, because our daughter had omitted to use the toilet brush after doing her business. She accompanied the picture with a message saying: ‘That's a lack of respect..’ I felt embarrassed and apologised to her several times, but also explained that our daughter did not feel well when we picked up our bags and that in the rush to catch our train I had forgotten to check the toilet after her. It was not intended as a lack of respect, it was just one of those things that can happen. We did not damage anything and quite frankly there was only a small mark on the toilet bowl that would be cleaned with one stroke of the brush. We felt disappointed that Juana was so aggressive and vindictive over this and almost assuming bad intentions on our part, while it was unfortunate, but quite innocent. So, though the apartment and area were to our liking, I cannot recommend a place that is looked after by someone who acts so childishly over something so small and was not there for us when we needed her cooperation with the bags.