Although we never met Nathan, he was only a text message away and very prompt at replying leaving us all at ease. The apartment was great and we think Nation is a really convenient place to stay as you can access the metro easily and get to loads of places very quickly. The apartment was so clean and very easy to manage, and it slept myself, my wife and our two under 5’s very well. Nathan’s check in/out times were great too as we had a late flight on our last day so he let us leave our bags there all day. He explained the Flat very well and we had such a great time. Would definitely recommend and would definitely use Nathan’s Flat again.