Juan was very responsive to all my questions. The apartment was in a great location, convenient to grocery stores, restaurants and the metro. Great choice of bakeries in close proximity to the apartment. Only suggestion - Don't overload the elevator, four of us entered the elevator and it went down instead of up, would not go up and the door would not open. We had to wedge the door open and flip the emergency switch to open the elevator and exit. After that we kept it to two in the elevator and it worked great.