WORST experience we ever had in AirBnB so far.
Where to start... The flat was really filthy when we arrived. We realized as soon as we entered as there was a girl's ball of hair on the table where you are supposed to leave your keys/wallets...
The rest of the flat was not any better. Hair everywhere on the floor, balls of hair on the couch. Stains of spilled drinks in the couch and pillows. Dust in every surface. What we suspect are blood stains on the duvet...
The most disgusting part was the bathroom, though. The part of the toilet which is under water level had a disgusting crust of black/yellow stuff that hadn't been cleaned in ages. The towels we were supposed to use had visible hair on them. The shower was super dirty, black stains and mold on the walls everywhere, more human hair hanging from the faucet...
At this point, we contacted the Host mentioning we were not comfortable staying there and we wanted to leave and find something else, so we requested her to cancel it. She asked for pictures, what we did, and she said we were exagerating mentioning nonsense like the floor hair was "wooden nerves" or that she didn't find it so bad "for the price we were paying" as she usually lives there.
She refused to cancel our stay and we had to engage airBnB directly, which requested video/photos of the flat. After looking at the footage, AirBnB was really sorry for our experience and returned us the money.
Not only the flat was dirty as hell, the fact that the Host didn't want to collaborate just made the process more lenghty and mentally exhausting for us.
I CANNOT recommend this stay to anyone with a minimum sense of cleanliness!