The location is amazing! You open the window of the room and boom, the Eiffel Tower couldn't be closer. Unfortunately, Philippe lost his cool, instead of greeting us with a smile he decided to yell at us and complain about our lack of communication. Which was true, but if you run any kind of business, which is what this is, at the least you should greet your customer with a smile, no matter how wrong they are. You like the money you are making, which is why you do it, otherwise get out of the business. I am a doctor who is a father of two kids and so own several businesses. No matter how late or wrong someone is, they are your customer, I am paying you. Our flight was three hours late and we have never been to Paris, so it took longer for us to figure out how to get there, we got lost and had to ask for help. But instead of listening first he was like an old man scolding a child. Apartments great, Philippe needs to know this can happen with people new to the area, everything's not going to be perfect every time. Try to get better with this.