Laure is a very accommodating person, and although we never met, she made check-in easy and was available to answer all my questions before and during my stay. They complex itself is very safe and pretty quiet although you can at times hear the neighbors. Its on the 2nd floor with no elevator so be mindful if you have disabilities or really heavy luggage. There are buses and a train station right outside as well as bakeries, stores and a grocery store all within a couple minutes. The post office if right across the street and a popular bank right around the corner. I found the amenities of the neighborhood to be great. The neighborhood itself I personally wasn't a huge fan. But I that can't be held against Laure. Also, the apartment itself is not very modern and things seemed small to be, but I'm also American and tall so maybe's its a french thing. I've referred to the bed as a cloud because I always found it difficult to wake up from it. :-) All in all the stay was pleasant. I would reccomend it to others who wanted a real Parisian experience and didn't mind being away from tourist areas, but I didn't really like Paris as a whole so I wouldn't return. Laure is still an AWESOME person in my book though!