The day before we arrived we got a really clear and detailed description of how to get to the location and the codes we needed to come in. Communication was very good and they were always helpful. The appartement itself was small but just the right space we needed for one night. We were three so it’s nice to have two beds! The room was a little too hot during the night sadly. However, we communicated this is the morning and they let the right people know immediatly to fix that. So that was very quick. The door you can just close behind you, no key needed. This made it very easy for us to leave early in the morning.