The Rue Linne apartment of Jean-Noel is very nice. Comfortable furniture, beds, sheets and towels. Nice location. The photos are a bit deceiving showing the spaces larger than they are. Not a problem overall.
The interactions with Jean-Noel and the manager, Miriam, were disappointing after I arrived and the two payments had been completed by Airbnb. As an Airbnb Super Host myself, it became clear how differently we view caring for our guests.
The contract that is required outside of the Airbnb policies was impossible to find on the site. Even Airbnb could not find it when i called them. It took several messages to receive it and it came just three days before my departure after the reservation was fully paid and three months after reserving. Jean-Noel insisted on my signing the contract first, which i did. It was never signed by him.
All of the communications after the first payment we attempted privately. In order to remain responsible to Airbnb, i had to copy all emails to the Airbnb site, and respond to both.
Jean-Noel has 19 apartments in Paris. the management is very specific. Needs outside of the exact limits is not permitted. When the internet went out country-wide and reconnected, the modem in the apartment still didn't function. It took many messages and assumptions that I would stay in the apartment until someone came to "discuss" it with me. Finally, after I refused and five days had passed (and Miriam hanging the phone up on me), someone came and fixed the problem.
Upon first arriving, the gentleman meeting me waited at the apartment door, not moving to offer help with any bags as i climbed the third set of stairs. A simple gesture of welcome was ignored.
As indicated in the contract, three friends came to spend one and two nights. I asked to borrow one bedsheet, as I would sleep one night on the sofa. I was refused and told the additional cost would be 50 Euros for one.
The cloth napkins and placemats were very dirty, unusable. I set them out to be washed for the next guests. No soap in the bathrooms. Dish and laundry soaps limited to only one or two washes, which ended up being enough for my stay since the apartment was too small to have the dinner party I had planned with several friends visiting in town.
I am very sorry to need to express all these concerns.