Fantastic stay at Lionel and Mark's apartment. Mark was there to greet us, show us how everything worked and had the BEST folder with maps, dining suggestions, all appliance instructions with photos plus an extra "traveller" box with all sorts of maps, brochures, Lonely Planet etc. This would have been so helpful in the other 5 properties we stayed at recently. Mark came back at checkout and helped carry our bags down the stairs too.