The flat is charming and the location is great, close to metro stations, etc. However, we encountered the following issues and overall found this to be one of our least enjoyable airbnb experiences. I do not think I will book locations with a management company again. I find the places with individual or private oversight and management to be much more enjoyable, where hosts are responsive and thoughtful.
Hard to tell in the description that there is actually one toilet, no toilet in either room, just bath/shower.
Not enough towels- no way to dry hands in the toilet room.
No tissue or trash in the baths in either room- no way to blow your nose or do make-up without tissues and a trash can for waste.
Not enough bed pillows for 4 adults.
Severely strained sofa cushions are off putting. No working bulb in one of the living room light feature lamps.
Unorganized check-in was very frustrating. Host did not respond to chats in host's check-in app, had to call in order to talk to someone, host was a little late meeting us and furthermore didn't have door codes or know anything about the building or how to get us inside, said she had never been to the location before.
Poor communication, no one ever responded to the message I sent through the app prior to our trip, which has never happened when I've stayed with other hosts.
Overall, due to the above mentioned items, it felt overpriced. I will not book this location, or any Welkeys managed location again in the future.