Karin was extremely welcoming and very responsive to communications. She told us exactly how to find the apartment, down to which exit to take out of the metro so that we would have the shortest walk with our luggage. The apartment is exactly as the pictures show. It was spotless and had all the amenities. The large window even has an electric blackout shade which was useful in helping fend off jet lag. The neighborhood is quiet and safe, and very close to the metro and other transportation. We really enjoyed our stay and would absolutely stay there again.