First I will say that the location of this unit was outstanding. Very walkable to metro and plenty of nearby restaurants. Very cute street and it felt safe. Issues: this unit was on the 3rd floor and very narrow staircases making it very difficult to navigate the luggage we had. I was frustrated to see that the 5th bed (the fold out chair) was in the main master bedroom area. That was not shown that way in the pictures of the master. I looked back and the chair is not pictured alongside the bed as it actually is. This didn’t allow for privacy I expected. Only 2 rolls of toilet paper were given for a family of 5 for 4 nights and 5 days. We had to go out late and buy. One key was provided which when hosting 5 guests is not adequate. mishap where key was thought to be lost and I told them at 9am we were locked out. No response of a person coming to unlock until 4 hours later and then key was found in a pocket and once I told them they still sent me 85 bill for a key when key was not made.