Wasn’t going to write a review because i didn’t end up staying here. But since Guestready left a review on my page i will be leaving one too. First of all Guestready isn’t one person or one host, it’s a huge group/company that lacks communication. You will receive a bunch of automated messages and rarely any help. Now we arrived in Paris and the check in time said 3:00 pm on the advertisement and in the automated message the check in said 2:00 pm. We messaged Guest ready stating we are on the way to the Airbnb and get to the unit at 2 pm and the unit is really disgusting. We have picture proof. The bed was a mess, the toilet was not flushed, and towels everywhere. Nonetheless we assumed okay maybe check in is 3:00 pm as stated. So we put the key back in the lock box and waited outside until 3:00 pm and still nothing. The unit was still as it is and nobody came to clean it. We messaged Guestready again and stated that we had been waiting outside and were extremely tired from the plane ride and it was freezing cold out and we just wanted to rest. They responded apologizing and saying they had miscommunication with their cleaning people and asked if we could come back later. I replied and said no thank you and that we are requesting a refund and we booked a hotel nearby to stay in instead. They responded and said unfortunately they could not refund me because the unit is now ready (4:17pm) I called Airbnb support and provided them with all the time stamps/ all the photos of the unit and pictures of message exchange with Guest ready. Thankfully Airbnb took care of me and processed the refund. I am not mad or angry with Guestready, things happen and i am very understanding. However the fact that they did not want to refund me was quite a bother. Now i will not say do not stay here, because the unit itself is located nicely (except no view of the Eiffel Tower) and I’m sure people have had good experiences here. But i will say that i decided to book a local hotel nearby and while calling around found that they all have beautiful views of the Eiffel Tower from your room window for half the price of this Airbnb booking. Try Hotel St Charles, they gave us free coffees and pastries in the morning too.