I had an awful experience with Jonathon. My friend and I (both 20 years old, both in Paris for the first time) tried to contact Jonathon and waited around for 7 hours. He did not respond to any texts or calls. Although we got a "sorry" 24 hours later it did not make up the lost first day and the stress we went through. We ended up walking to a different Airbnb at 21:30. Very disappointing!