Really a heads up and a very genuine review. We had a horrible experience with this apartment, could be my worst experience.
First of all the checkin is from the 1900s and is EXTREMELY inconvenient. We went to a hotel 300 meters from the apartment to grab the key as per the instructions, the key was not there. 30 mins later the cleaning lady met us under the building and gave us the key. Oops wrong key. No one answering the phone after 15 calls and many messages, and then finally responded and we were able to get the key. Ok that’s the checkin.
They are honest in telling the guests that it’s 3rd floor without elevator, but the entrance is horrible, you have to go through the garbage and walk in destroyed hallways and a very dirty set of stairs. Ok no problem, but then when we finally go inside the apartment: not clean, full of dust.
After we decide to let this slide, we discovered as well that water supply is horrendous in the showers ( two bathrooms cannot be used simultaneously, the water doesn’t work). When we called the generic number they give, no one has an answer.
On my checkout day (after only 2 nights), they kept calling me to give me instructions about how to leave the key and checkout time, without any acknowledgement of our painful experience.
I never wrote a negative review before but this apartment gives me no choice.
PS: two sets of keys for an apartment meant for 4-6 people is really not that big of a deal. They only give one, and it is extremely inconvenient and we had to arrange logistics for entry/exit of the apartment constantly with our friend.
I will never stay in this apartment again. Thankfully we went to another apartment right after for 5 nights where hosts knew what it meant to be respectful of guests.