The flat was very nice, modern, and clean upon our arrival. The location is also great -- short walk to numerous restaurants, Eiffel Tower, Champs de Elysée's, etc. Our frustration was mostly with communication. Upon arrival, no one was there to meet us and we stood outside for 15 minutes before someone staying there happened to walk by and led us to the reception area (not sure how we would have known to find this entrance around the corner on our own). The gentleman who checked us in did tell us it was his first day. He was very polite but didn't know how to turn on the lights and couldn't give us any information other than to confirm that we would receive daily housekeeping. According to your page "We also offer personalised services to make your stay unique: airport transfer, housekeeping, breakfast delivery, private chef, and more. When you stay in a Sweet Inn apartment, you enjoy the best of both worlds; the independence and local flavour of an apartment, with the comfort and high-end services of a hotel." We stayed 4 nights and never received housekeeping. We requested housekeeping and fresh towels (at the least) 3 times and it was never cleaned. We also ran out of toilet paper two days before our departure and it never received more. We spoke with multiple receptionists and they were all very kind and professional but the lack of housekeeping as promised (one of the reasons we chose this place) and lack of communication was definitely frustrating. The space was great, storage was ample, and the bathroom was very nice and large, especially for the city.