I honestly feel bad leaving a not so stellar review. Josephine was very fast to respond to our needs. From the moment we walked in, the place smells like old sweat. I can't figure out why but something needs to be done. The windows were all open but no screens. The furniture is very old and tired. There were things that needed to be fixed. Broken tiles in the kitchen, covered by orange duct tape. We were told not to step on it. We were told not to use the washer/dryer, but that is the one reason that we stayed in an Airbnb. She hid the detergent but after awhile she told me. The face of the washer/dryer was cracked, told to be careful and not push it. On the base of the bathroom wall, plastic covers something broken. The bedding was mis matched and cheap. There was enough coffee for a few days. Was told to buy more, then told where the hidden boxes were located. Told not to use the oven. Microwave, very old, only one setting. Discouraged to use the kitchen basically. It defeats the purpose of an Airbnb if you can't cook or do laundry. The area was awesome. Lots of stores and cafes. The $300 service charge, plus cleaning fee seemed excessive for no frills. Not sure why the place isn't being maintained.