Overall, I am being more than fair with a 4-star rating. You be the judge.
1. Finding the place: the address on the AirBnB website was incorrect. Not sure if there was a bug in the site or the host made an error in inputting the address. Either way, we could not find the place; the address on the app and the true address were a few blocks apart. The host pointed out that the address was on an email she sent me; that's great, but the address is so fundamentally basic that I should not have to look for it buried in some email. There is a reason (probably many) why the address should be readily available and accurate when opening the AirBnB app.
2. Check-in: There are two doors, each with its own code, prior to reaching the elevator. Guests should keep in mind the elevator is SMALL, even minuscule by some standards. Two average adults, without luggage, will fit, but you will be very close to each other and snug, quite the experience, especially if you are claustrophobic or uncomfortable with others in your personal space. I am neither, but for the benefit of future guests, I wanted to let everyone know. I traveled with 3 other adults my toddler son. It took us 5 trips in the elevator to get us and our luggage to the apartment; 3 trips each time we left the apartment. Walking the stairs to the 3rd floor is also an option, btw. NOTE: if someone in your party is wheelchair bound, I am not confident the elevator would be able to accommodate the person sitting in his/her wheelchair.
3. The apartment: although the photos were not inaccurate, photos more representative of the space were not included. This apartment is very rustic and has definitely seen better days. At a minimum, a fresh coat of paint would do wonders, particularly the bathroom. If you are a light sleeper, and travel with others who may not be on your sleeping schedule, you will hate this place. The wooden floors creak fairly loud (yes, 'loudly' is subjective, but creaking floors should be mentioned on the listing). Thankfully, I am a heavy sleeper. Unfortunately, the rest of my party hated the creaking floors. With a toddler, you can just imagine how lovely things got when he was woken up due to the floors.
4. Communication: excellent communication with the hosts. Hosts were a lady who was out of town, but she replied quickly and also had her son (who was very helpful) as a supplementary contact.
5. Pluses: washer and dryer in the unit and fairly spacious for 4 adults and 1 toddler.
That said, I would encourage others to consider staying here if the above works with their travel group and accommodation expectations. Unfortunately, the apartment fell a little short of our expectations. This could have been avoided by a more elaborate description and a few more pictures.