I reserved the room for someone else. It was our first time to use Airbnb. But the feedback isn't as satisfying as what we expected. Louise was responsive and helpful. However, you just can't expect Airbnb to be as convenient as hotels do. Their flight was early. So when they arrived, no reception and no place to put their luggages off. They didn't know how to operate the induction cooker. There was no air conditioner... It was quite a mess. But We apprecited that Louise was quick to offer help after contacted. I'd say it's a good place for someone who wants to DIY.