My friend and I went to Paris for 9 days now that travel restrictions have lessened. We picked this place purely for the location. Check in was a challenge as the neighbour of Sandrine was the one to give us the keys. Make sure you have WhatsApp and your roaming on as this is the only way to contact them. Catherine (the neighbour) gave us the keys and showed us the door. When we entered the apartment it was clean. In previous Air BnBs I've been to, usually there is a small binder with ALL the information you need on how to work appliances, WiFi info, Check In/Out info, etc... There was one sheet of paper with the WiFi login and a message saying not to flush toilet paper down the toilet (which is common and normal in Europe anyways). We were pleasantly surprised that in the second room there is a Futon (which was not listed on the apartment listing), so my friend and I decided that one of us would take the bed and the other would use the futon. We looked for bed sheets and could not find any so we took 1/2 blankets from the main bed and a pillow for my friend to use on the futon.
While in Paris we went to a concert. By the time we returned to the apartment it was ~1am. The code to the first gate would not work. After trying many times (thinking we typed it in wrong), I finally called Sandrine on WhatsApp. Thankfully she answered the phone at 1am otherwise I'm not sure what we would have done. She instructed us to walk down the block and up the hill to the back gate. She then messaged me the code and how to get to the main door. This evening curfew on the gate code was not included ANYWHERE. Like I said, thankfully she answered the phone so we didn't have to sleep outside.
There was ZERO information on check out so once again I had to message her asking what we were to do with the Keys.
She asked that the dishes be done prior to us leaving so we ensured that we washed the dishes prior to leaving, we left them in the drying rack. When I landed in my home country and turned my phone on I received a strongly worded message from her stating that she had asked us to not leave the dishes as it was too complicated for the woman that cleans the apartment. I believe there may have miscommunication between us as we thought she just didn't want dirty dishes left out vs them being clean and stored. The second part of the message was that we should have warned her that we used the futon with no sheets as it was "not hygienic". On the note of "not hygienic" there was not top sheet on the bed either, just a comforter (not a duvet with a removable cover). So I would also argue that sleeping in the bed with just a comforter was not hygienic.
Would I recommend this place? Maybe. Like I said at the beginning, we chose it purely for the location. The apartment itself was fine and did what it needed to do. I think Sandrine needs to work on communication and create a binder with ALL the information needed for the apartment.