We were terribly let down during our stay at the property. It was one of the hottest day/night in Paris. Property advertises as having AC. However AC was not working at check in. We communicated that to property management team within 30 minutes of arrival (7:30 pm). There was no fan at the property either. We contacted the emergency number multiple times, but the line just went on playing music. Finally spoke to someone around 11 pm, advising them that the place is like an oven and with our children it is dangerous to stay at the place. We were told nothing can be done. I shared that we have spoken to reception of the hotel and they kept saying they are not responsible for the unit we were in. I told the management company representative to speak to the reception of the hotel to see if they can find one fan for us so that we can at least attempt to sleep. She told us she can not. We were awake the whole night. We were there for Cold Play concert the next evening, so we were super tired for that. Despite sending multiple reminders the next day, the fan was not delivered by the time we were leaving for the concert around 7 pm. Instead there was a standard msg sent to me saying hope our stay has been good and we would come back again, which made the mockery of the situation. Also there were issues with the door of the apartment not closing and we were delayed by 30 mins for that (had to cancel our uber). There was a fan by the time we came back from the concert around midnight. But the way we were treated ruined our experience big way. We will neither come back nor recommend this place in its current form/management arrangement.