Adelaide was very nice during all the process. Unfortunately we didn't meet, but she made sure that we were able to arrive to the room. The directions were precise and we didn't had any problem. She was answering to all our questions very fast. The space is exactly as in the pictures and it's very close to Trocadero. The only detail is the 'bathroom', I went with my mother so we didn't had any problem. But if there is two people together, just make sure that you're very close, open and confortable with each other.