We didn't meet Meenu or Manu, but they sent me a few restaurant suggestion before my arrival and answered my questions quickly and thoroughly, they also messaged me after our arrival to make sure everything went smoothly as well as after check out.
Beatriz was there to welcome us and she was very nice and kind. We had arranged for her to get flowers for my mom before our arrival and they were lovely.
The appartment is just as described. Very clean and has all the amenities needed. We had some storage space in the bedroom too.
Neighborhood is quiet and people in the building are very respectful. Someone had music on one night, quite loud, but they closed it before 9pm.
I would recommend this place.