Everything about this apartment measured up to what was advertised and the Customer Service team that is available during our stay was wonderful. Unfortunately everything that could have gone wrong, went wrong during our stay. The unit above us overflowed their sink such that we had water dripping in the bathroom, the washing machine was installed wrong such that it only used ridiculously hot water (this was not fixed during our stay), all of the non-stick pans were scratched (which they graciously replaced) and the worst of it, the hot water heater broke half way into our month long stay and was not replaced until after we left. The Blueground team said they would refund us for the days we went without hot water however I am still trying to get a response and refund from them more than 2 weeks after our stay hence the poor rating. My sense is that a lot of their units are furnished and decorated to look good, but the quality is sub-par. They do offer a cleanings during long term stays which is super nice and like I said, the Customer Service team was super helpful - they were the saving grace of our entire stay. The unit is in a very busy location with lots of cafes and shops near by so if you are someone that wants quiet when you open the windows I would not recommend this spot.