We were off to a rocky start from the beginning. A day before our arrival he informed us that the hot water heater needed to be fixed. However, he did not clearly let us know that we would not be able to check in. So we arrived at our slated time, put our things down, and were told we had to leave immediately for 5 hours so that the place could be fixed and cleaned. This was very unprofessional. The appointment should have been made for way earlier in the day given that we did not arrive until after 1pm. Although this was an inconvenience, Fan did minimally compensate us with a refund. Beyond that, the place is nice, and is in an awesome area to stay!!