The A/C is not working and I have contacted the host regarding the issue. The host responsed to me the first day then no response afterwards. Me and my family need to deal with the heat during the stay. At the end, I got the response from the host after my stay, not an apology, all I got is "where is the key?". I left the key in the slot as per instruction. Why don't the host checked the slot before asking? No apology at all.. at all.