Be aware that this owner passes the renter off to Checkmyguest, which appears to be a 3rd party vendor, a day or 2 before the tenant moves into the property and the owner stops communicates with the tenant. The vendor made daily promises to remedy our problems that were not kept. It was our impression that the kitchen in an Airbnb apartment would be stocked with utensils and cooking implements for the number of guests. This apartment will accommodate 8 guests who will be required to share the few pieces of cutlery and will have 2 small sauce pans and one medium frying pan to cook with. There are no dish towels, hot mitts, serving bowls, colanders, or serving utensils. There was no manual of instructions for the appliances in the property. We were unable to get the heated towel bars to operate, even after searching for instructions on the internet, and requested instructions from Checkmyguest. When we first complained about these issues the day after check in, Checkmyguest advised that the manager would address our issues when they returned to the office in 4 days. We responded that this was not an acceptable response and were then told on each subsequent day that the request would be taken care of the next day. It was not. We did receive video instructions for operating the towel bar, but when we advised that the towel bars in the apartment did not respond to the commands shown on the video, we received no further assistance.
We had requested and been granted an early check in. When we arrived in the apartment the cleaning process was still underway and the door to the property was unlocked and wide open. We texted and were told to leave our bags and lock the door. When we returned, after the scheduled check in time of 3 pm, the same dirty linens were on the floor of the apartment and we could not tell if the cleaning process was complete. This situation eroded our confidence in the cleaning process and especially made us skeptical that the advertised COVID cleaning procedures were followed. The linens were finally retrieved by a gentleman without a mask.
If you are just looking for a bed and bath, the apartment is as pictured. If you are looking for the standard that travelers have come to expect from a “Super Host” rated Airbnb property, this is not it.