We have stayed at Claire's lovely apartment several times in the past. We were really looking forward to returning this year, and booked a month's stay. Unfortunately, covid interceded, and owing to travel restrictions we were unable to arrive. I am writing this review to let everyone know how wonderful Claire was during this process. Up until the last moment we didn't know whether or not we would be able to make it. Claire tried and tried to help us make it all work. She adjusted the dates, and even offered to transfer the entire booking to the following month - none of which was required by airbnb's rules. Through no fault of Claire's, but because of travel restrictions imposed by the NZ government, we ultimately couldn't get there. As I have written in the past, Claire's apartment is lovely, and ideally situated. Claire was so helpful during the whole process. Hopefully next year travel will be possible, and we look forward to returning to Claire's wonderful apartment!