Unfortunately, things went a little wrong during our stay. Laurent and Lisa kindly agreed that we could drop our bags at 12 noon and return from 4pm onwards once the cleaning was complete, however when we returned from our dinner the flat had not been cleaned (unmade bed, dirty sheets on the floor, etc). It was late so we dug through the wardrobe and found clean bedding and towels, and then set about cleaning up and making the bed ourselves. When I messaged the hosts, they did offer to move us for the night but it was already late so we made do with what we had managed. However, to be fair, they were very apologetic and arranged for a cleaner to come the following day whilst we were out. They also refunded our cleaning fee. I am sure this was a one off, and otherwise the apartment was great - a lovely location and all you would need for a short break in Paris!