WORST AIRBNB EXPERIENCE!
I have been using Airbnb for a decade now and never have I had such a horrible experience. After we completed the booking via Airbnb, the host asked us to complete an online check in via an app and pay a deposit - all of which we were ready to do and pay but since we had international cards, our transaction wouldn’t go through. We tried some 10 cards and none of them worked. We needed to do this to be able to get the digital code to access the apartment.
We were outside the apartment for over an hour at 11pm after a 9 hour flight with a 18 month baby, and we were ready to pay in cash or via any other mode to be able to get into the apartment but they were adamant that we had to pay using the app only! The host was extremely insensitive and asked us to book a hotel for the night instead!
We finally used a friends local card to pay and were then able to get into the apartment at midnight with a cranky toddler!
Further more, I had specifically asked to ensure that the kitchen stove was working cause I needed to cook for my baby - it was a nightmare trying to use the stove! They left no instructions and were constantly unavailable for any help.
It was a complete nightmare!