Catherine is a lovely, friendly woman. When she asked how I had slept and I mentioned that I found the room a little warm (and if you open the windows there will be street noise) I came back that evening to find that she had thoughtfully put a fan in the room for me.
Catherine also went out of her way to walk me to a building where I had arranged an appointment.
Nothing seems to be too much trouble for her. Une femme tres gentille!