I wish I could give more stars! Pierre saved our trip. We had such an awful experience up until we walked into our new air b n b. Pierre was so thoughtful- he checked us in early at 10 AM with a bag of croissants, a bottle of wine, made us espresso, showed us how everything worked in the apartment- he even offered us local tips in the area. I will most definitely rent from them again every time I return to Paris. Thank you so very much!