I never got to meet Agnès and Pierre personally, but I did get to meet one of their friends, Xiaoling, who was very kind and attentive to my needs. She was able to meet up with me and made check-in run very smoothly! Both Agnès and Pierre were very easy to communicate with as well as their friend. They were very kind enough to to surprise me with a small and thoughtful gift on Christmas and New Year. I truly appreciated that kind gesture. The flat was very nice, clean and well equipped. It looked exactly the way it did on the pictures. Thank you for a wonderful stay and I will be sure to book this place on my next stay!