If you want to be safe while you sleep, avoid this place at all costs.
The airbnb was broken into while we slept and we were robbed. We woke up feeling groggy/unwell, which is very suspicious, and our clothes and some very valuable and meaningful possessions had been stolen. The thief was no more than a meter from us while we slept, which of course is very scary and dangerous and things could have been far worse had we woken up while they were robbing us. We had closed the curtains and locked the door when we went to bed. The curtains and door were wide open when we woke, with no damage to the door (which means either someone unlocked it by reaching through the window, or by someone that had a key)
We then learned that robberies are common in the building. The (very kind and helpful) neigbour told us he had been robbed recently as well. The security door to the main street is broken and apparently suspicious people frequently break in at night to drink in the courtyard, and the airbnb is on the ground floor courtyard.
Vincent (the host) promised to help us “in any way he could”. But, when we checked out, he cut all communication. He has not responded to any of our polite airbnb messages, even though we’ve only sent one short message each day, and has misinformed airbnb, telling them that we had left the door unlocked, which he knows is completely untrue. We told him that the door was open when we woke NOT when we went to bed. This has caused us problems with our insurance and will possibly cause problems with the active police investigation also, as he distorts the truth to save his own skin, which is truly terrible and sad.
We are airbnb hosts ourselves. If this had happened to one of our guests, we would not stop until we had done everything in our power to help them. Not cut communications when they need it most, ignored the situation, offered no refund. He should have told us that break ins are common in his building. He should not have misinformed airbnb (to protect himself we presume) and he should have at least replied to us after we had left.
We left his dangerous apartment frightened, unwell, without clothes or anything valuable and very shaken and sad. Stay away if you want to be safe while you sleep or if you don’t want to lose all of your possessions.