Laure was very understanding when my flight was delayed by over an hour, and was very accomodating in meeting me later. She recommended to me an amazing bakery (boulangerie d'argent) which I went to every day. She was very knowledgable about the area. Laure was very communicative and when a light broke, she had an electrician come the very next day and fix it. The apartment itself is lovely. Very spacious with a very large bathroom which is above Paris standards. It is incredibly clean and safe and has everything you would need to have a comfortable stay. I would certainly stay here again.