There is no functioning air conditioning. Temperature never decreased from 28 (even rose over 30) when set to 20 or less. Upon early departure, our luggage was locked in unit and we could not retrieve until the following afternoon! So family of 5 with nothing but clothes on backs had to find a hotel late at night. Then when a code for access was provided...it didn't work! Completely unacceptable communication given the locked luggage situation.