Sadly this is a corporately run Air B n B which is very impersonal & does not accommodate for any flexibility check in or check out & you will not meet a person face to face. The apartments location is great for the theater district. The bed is comfortable & the apartment is located off the street so apart from other people in the hallway it is quiet. I do not recommend this apartment for anyone who is large or has lots of luggage. The apartment, which I would actually call a room is very small & the bed takes up the entire room & it is difficult to even walk around the bed. I could barely open my suitcase in the room, because it was so tight. Honestly, you probably can find other apartments for better value that have more space. You are paying for the location, but I personally would not choose to stay here again.