William is a good host, communication is very fast, check in ( 24*7) very flexible. Flat location is great. It’s very bright. Shops and cafes nearby. The flooring is wood and it’s got that creaking sound when you walk - you may or may not like that.
Flat is on the 3rd floor and the elevator for the entire duration of the trip was out of order. It was a big inconvenience for us to take our luggage and even on day to day with a child and pushchair.
Flat maintained by guest ready - they can improve on cleanliness the corners and stuff.
We submitted the key back to the hotel given to us - the hotel mishandled the key and probably lost one key - unsure of what happened the host raised a charge as damage for the lost key but thankfully my husband took a photo of the keys while submitting it back so we were safe.