You have to get & return the key in 3~4 streets away from the apartment which is not connivence . Check in time is 3pm and the key is late. I have waited for 35mins next to the keybox and got no response at that 35mins. This is the worst check in experience ever. You also need to carry your suitcase for stairs. We have 3 people , and the apartment only provide 1 little bottle of shower gel (no shampoo) for our 2 nights stay. Thats totally no enough. But there are some good , the apartment is very close to metro and supermarket. Clean as mentioned.