The apartment is located in a great location which was very inviting and it looked nice in the pictures, however we had a terrible experience trying to check in since there was no keys in the box as we were told, which we understand that things happen, but this must happen often because when we were trying to get into the apartment while we were waiting for someone to help us with getting the missing keys a woman who lived in the build approached us and said that this happens often.
It was very difficult to get someone to help, since the communication was very poor. After messaging via the app no one would reply back to us and we had to call and wait about almost an hour every time we needed to talk to someone.
We had to wait almost four hours outside with our luggage so it was very inconvenient. In the end the agency had to put us in a different apartment for the night because the key was lost. It was very unprofessional especially the communication part was very bad.

We finally checked in the place the 22 hours after our original check in time. Our check in experience was interfering with our work appointments that we had on check in day and the following day. 24 hours after we were supposed to check in and after we were locked out for 40 minutes due to the key getting jammed, the owner of the apartment messaged us and said he would be available to help if we needed anything, but when we messaged him he never responded….
The apartment was ok, smaller than in the photos.
The bedrooms and bathrooms were clean minus the mold in the shower.
Living room can get a little update
Kitchen was ok
The apartment lock was a problem - it os very old and very difficult to work
The first time we came back it took us 40 min to enter the apartment
Eventually we learned how to work it but it should be replace and it is very inconvenient to work.
If you ask me if i would stay there again - NO