Paul, the Concierge is a gem! Made our stay easy and pleasant. The apartment is gorgeous, just what you hope for in a Paris pied-à-terre. It was clean and well equipped. The only caveat I'd say is that it is really only comfortable for 2 people. The sofa bed is not comfortable and there is only one tub, which is upstairs. The spiral staircase is difficult to navigate with suitcases and would be challenging for older folks.