This was my worst ever experience. Check-in was 3 March. Winter in Paris. No heating, dirty, strong cigarette smell, tv/internet out of order, dirty pillows without cover for the fold out sofa bed, When called the host asking for help, they refused to solve these problems. Instead at 9.30pm, I was told they would cancel the reservation and I could find somewhere else to go. We are still waiting for our 800 euros security deposit and reservation costs to be refunded. Our calls are abruptly terminated (they must recognise our mobile numbers). The apartment description is completely inaccurate and the hosts are uncooperative. Avoid at all costs!