I didn't get a chance to meet Alice, but she managed to get someone to welcome us to the apartment. The place is really cute and beautiful decorated - ideal for an artist and book lover. The location is amazing, transport is easy and there are tons of things to do just walking distance from the flat. Alice was kind enough to provide us with a list of recommended things to do in the area + a welcome pack. My friend and I really enjoyed staying in this place and would recommend it to anyone.