We have a very bad experience. We received the apartment totally dirty. Dirty sheets and towels all in the living room. We have to inform them with photos that no one came to clean in my arrival.
Then we asked to the person in the building and through the app if they can keep to 2 hours the luggage next to the door in our departure day, the man in the building accepted. Suddenly, I received a very rude and improper call threatening that they will throw my things to the street. I feel disappointed mainly with the bad manners, I have been a super host and very often Airbnb user and I have never been treat as this host did it.