This loft has good location and well-prepared facilities. However the communication between host is not so satisfaying. The contact person hardly reply me message, not even answer my call. I cann't imagine what if something emergency happened and they just ignore the call like this. Besides, the WIFI did not work at all. The WIFI info (the router name, the login & password) they informed me were all wrong. I found the correct router by myself and called/sms the contact person everyday for its password, she never reply. I informed them that I could not read email from Airbnb because I had no access to Internet but they still only reply me in Airbnb message. They said the telecome provider would contact me to solve the problem while I received no contact at all. And what I needed is just the right WIFI password, which they never understood and replied. I was so upset about this issue, because during my stay there was an airport strike in Paris, my flight to Paris was already delayed and I was extramely worry about my return flight. Therefore, I have to say that the apartment is really nice but I felt not welcomed, its service experienced like a nihilistic joke.