The apartament is cute but the disrespect towards the guests is absolutely something to be considered here. First of all, I send them a message asking for a early check in six months before my trip, wich they didn’t respond so I hadn’t programmed myself for that. On my way to the airport they informed me that they would do the early check in but since I hadnt arrived in the time they made up without informing me, I had to wait until 14h30, wich is 30 minutes more than the check in hour in the website. As they didn’t respond any of my messages or multiples calls we had to say way longer than 30 minutes in a 8 degrees could with our luggages in the street but, finally, a woman who works in a store near by and it’s one of the responsible for the agency (I think) helped us and gave us the key to go in. So being there, theres two floors to go by stairs so, since she was only helping us with the key, we had to go upstairs with 23kg luggage each. The inside of the apartment was really nice and parisian chic, we love it but when they gave us a little box with only one toilet paper and one small shampoo I really found it odd. I think if four people are staying at your house as a guest - and paying real money at it - the least you can do is give decent toilet paper. We had other problems in our stay since first of all, the apartment it’s not made to fit 4 people and we had no idea on how to use some stuff like the hot water in the shower and the washing machine, and thanks to the lack of communication and the delay responses we got (when we got it) our stay was very stressful. The agency definitely don’t care at all about your needs and the only time we got fast answers were when they wanted to know when were we getting out of the apartment so they can fit other guests. The good parts were the location, montmartre is a true parisian neighborhood and it’s good if you wanna stay out of the main turistic attractions (tho I would recommend being careful in the barbes rochechouart station), there were a lot of kitchen supplies to (also, the great majority of them were dirty so it shows lack of cleaning and attention). Long story short, I highly do not recommend this airbnb if you value your money and mostly your time. If you’re going to make this a business as they do you need to have some professionalism at least. this level of lack of communication can sometimes be seen as disrespect and rudeness.