While Stephanie & Yvan were very communicative and the place is well equipped, near good transit, and spacious we encountered several issues in our stay that went unaddressed:
- The wifi was unreliable during our first couple weeks. While fast, it dropped regularly throughout the day, making remote work difficult and long calls impossible. We inquired about wifi in advance of our stay and when we brought up the difficulty with our host, we received no assistance. This impacted our ability to work. Notably, the wifi did improve the last week we were there, but for no apparent reason.
- In the middle of the night, we woke up because the mirror fell off the bathroom wall (of its own accord, without breaking) - it was then leaned against the wall and we were constantly concerned about breaking it when we turned on the sink, not to mention - we then didn’t have a bathroom mirror. We told our host; nothing was done.
- We observed maggots in the trash a few days into our stay. We were told that this was our problem - and received no assistance in dealing with this. We had observed no flies in the house, had taken the trash out regularly, and when we brought this up with Stephanie she said (after saying that this was our problem to address) they had never had any insects in her trash before. I find this odd because the common maggot treatment - vinegar followed by baking soda, as well as heavy-duty insecticide, were amongst the cleaning supplies under the sink clearly having been used in the past
The location is directly next to a subway, which is nice for transit.