Our stay was fine in the end, so I'll give it 4 stars – but initially, we got a horrible room that looked nothing like the pictures. There was hardly any daylight coming in and the bathroom was... a disgrace, the toilet seat was even broken. We were then offered to get a better room for an extra 10€/day. The new room was fine, but again not at all like the pictures. The extra charge was not too high, so we just agreed on it, but still felt a bit ripped off by the whole thing, to be honest.