Ilan was generally nice but not always available, although he responded to our sms messages through airbnb. It wasn't always possible to reach the internet and we had explained that to Ilan. That was why we were texting him. It was really hard for somebody who was there for work to adjust his program to Ilan's program to meet him for the keys. We were not informed that there was no elevator to the apartment and since we carried heavy suitcases we wouldn't have booked the apartment. The apartment did not have central heating but only heating stove. It wasn't cold all over but in the bathroom it was really cold. The apartment was generally clean but the sink in the bathroom wasn't. Ilan's apartment looks really nice and is comfortable as well. It was a good choice for us since it was really close from where we worked but it had some problems that he should consider