Laurence was there to meet us promptly upon arrival and was always available when we needed her throughout our stay. The place was very clean and it was nice having lots of bathrooms to accommodate our large party of 8. I would say that the common space wasn't very inviting for all of us. We had a hard time all being in the living room/kitchen combo comfortably at the same time. But if you're not going to be there much, it's great. The location was really great for getting to/from Canal St. Martin and The Marais. Good mass transit options as well. It's incredibly quiet...unless there are people partying in the courtyard. They say very explicitly that there is no tolerance for noise after 10pm, but unfortunately, we had some neighbors who didn't abide and kept us up until 2am. Not the hosts fault, but still worth mentioning.