YES, Carole made us more than welcome she was there for us every step of our stay, she went to a lot of trouble with raising the bed for me as it was low and brought me some blocks she had made especially for the bed. The area was exactly as had been described to us and we enjoyed our stay. We had a problem with a restaurant double payment, Carole rang the restaurant for us and sorted this out also ordering our taxi for us to get to Gare du Nord. Awesome support when you don't know the language, made our holiday a great experience. Carole is a proud Parisian and fully supportive of us as travellers, thanks to Carole.