The apartment is very lovely and comfortable. The location can't be beat- it was quiet but right in the heart of a fun neighborhood with lots of shops and convenient to metro locations. There is an elevator for the first two floors and then one flight of stairs to the apartments. There was one shared door that lead to two apartments, each with their own keys as well. Each apartment has a bedroom, bathroom, kitchen/kitchenette and living space. Since we were staying with friends, we ended up only locking the main door. It was nice to be able to easily visit in between apartments. You could leave the keys in a lockbox while going out, so you didn't have to carry around the key. Robes and toiletries were provided and there were extra pillows and blankets. Paul, the apartment representative, called me about a week before our stay to confirm arrival times and generally coordinate. He was very easy to work with.