Although we did not meet Naoko during our stay, communication was helpful and given promptly, especially with regards to nearby restaurants and directions. The apartment is in a great area, the Bastille area has a great scene and is on a good Metro connection for sightseeing and Gare Du Nord transfers. The apartment itself was a lot smaller than expected, and could really do with some small comfortable touches like new, clean curtains and towels and some updated photos to show the real size of the place. Although there was nothing to complain about it wasn't the most magical of Parisian apartments. The apartment is also up three flights of spiral staircase - not an issue for us at all but if you struggle with stairs please note there is no lift.