Lillian was very organized and a wonderful host. She gives great directions and has everything very well set up for her guests. She also called the apartment on a landline she has set up in the place just to make sure we got in alright and had everything we needed. She was quick to reply to all our emails and follows through. Great host! The apartment is lovely! Clean, a gorgeous view from the windows, and the bed is maybe one of the most comfortable beds I've ever slept in. The best part-the location literally could not be better!