Anne was very accommodating and made us feel like Paris was our home away from home. She responded to our questions in a very timely manner and made our stay in Paris the most enjoyable experience imaginable. I highly recommend the loft because it is in a great neighborhood that is centrally located and it is on the ground floor. The loft itself was cozy, warm and had a large kitchen. I liked that it was tastefully decorated and had a very comfortable bed. Next time I am in Paris I am going to stay at THE LOFT in the Bastille!