When I got to the property, Fred had not send me the access pin to enter the room. I therefore called him, to which he did not answer, but sent me a WhatsApp message to say he cannot talk right now and what did I need. I explained I don’t know the code, he said he forgot to send it and WhatsApp me the detail, while also sending something via Airbnb. Once in the room, I see it is dirty, food in pans, half eaten crisps etc - I messaged Fred (as this was his desired communication channel) that I hoped someone else was not also staying in the property. Fred did not reply. 15 minutes later as I took my bag off, someone began entering the room code from outside. I stood there and asked the man who he was, he asked me the same. Turns out he had booked the room on booking.com for he same nights as I and was there with his wife (imagine I was a weirdo and his wife had got back without her husband and met me in the property!) I showed him my booking via Airbnb. Ben had Fred’s name as a host. And so did i. I messaged Fred as the nice man did not speak English. Fred, instead of then to call, WhatsApp me that the room wasn’t double booked and Airbnb would call me to give me another accommodation. Please keep in mind this is around 10pm, with my suitcase in a snowy blizzard in Paris. This was my first and last booking on Airbnb. I went down the road and had to find a hotel for the night, luckily I got a last room. 1.5 hours Later Airbnb call me to ask if I need new accommodation. That was my experience with Fred’s property.