Celine is incredibly responsive, and very helpful. She speaks perfect English and even allowed me to check in much earlier. The location is amazing -- I've lived in Paris for many years, and this spot is perfect -- right next to Rue Abbesses, where you'll find many national award-winning bakeries as well as fresh produce markets, Parisian boutiques, and in the non-touristy area next to Montmartre. It's also about 10 meters from the cafe featured in the famous movie, Amélie.
The place is a bit small, but accurate to the photos. Bed is comfortable.