Did not get to meet Nicolas, but he was very good at providing all the info I needed prior to arrival, and all went very smoothly. Attentive via email during my stay, checking all was well etc. bottle of fizz and water in fridge on arrival. Clearly a man who understands the needs of his clients! Well mine,anyway! Perfect location in lovely area of Paris. Even more charming than photos reflect. Will stay here again when in Paris.