It was quite a shock to be notified by the host of the unavailability of the apartment upon arrival at CDG airport. After two nights at a hotel we moved to the apartment to find that the place was still in repair, very dusty, and cold (no heating device). The bathroom was unusable. Host Blueground said it would be ready in a day at that point, but I could not believe that looking at the disarray of the place. After 6 nights at a hotel and another Airbnb, we could finally moved in. I asked for a refund for the time the apartment was inhabitable, and Host became silent and unresponsive, though they had said earlier that they would refund. As of this writing I have not heard anything from Blueground regarding the refund. Airbnb found that the Host violated hosting rules and refunded a portion of my refund request.
The Wi-Fi username was different than was published in their application, there was no place to hold toilet paper (which I had to buy myself) in the bathroom, the light fixture above the mirror did not turn on, the heating system in the bathroom did not work, one could hear someone upstairs walking clearly, there was no dryer for clothes that needed to be hung and dried in the room, and there was no orientation book to guide you, though there was short information in their application. Everything you needed seemed to be there, but they were non-functional or not ergonomic.
The apartment was spacious enough for 2 persons, the security seemed good, the small elevator was a must and convenient, and the neighborhood was nice with grocery markets, eateries, convenient transportation. You could step out of the apartment and see a grand Arc of Triomphe every day.
Staying with this host, Blueground was a nightmare. From the beginning of our trip, they were unprofessional, irresponsible, and unresponsive. I gave them a lot of chances to correct their shortcomings, but they did not come around. At the end of our stay, I still felt very dissatisfied.