Anne was super responsive and helpful in giving us directions on how to get to her place and getting us checked in even though she had already left town. We were comfortable because her place is quiet and quaint. It was also really close to great bakeries, shops, and restaurants. I only wish we had enjoyed the balcony which would've only made sense outside of winter. The only caveat is that if you have a monster piece of luggage or two, you will have to get it up five flights, so just beware...