The apartment itself was clean, bright, and looks like it was just remodeled. It is perfect for one person. There was an elevator which was a blessing given this was a top floor (6th floor) studio. It had charm and was in a perfect location right next to the Jardin du Luxembourg. There is an excellent bakery across the street and a coffee shop you can see from the window to take on your way to the gardens. I was also thankful for the washing machine in the bathroom! Pictures look exactly the same as the apartment.
However, the check-in process was unfortunately the worst experience I have had to-date with Air B&B. There are clearly communication issues among the staff that need to be resolved.
The person who was supposed to check me in never showed up at the time she told me to meet her (2:00pm) via text. At 2:15pm, I sent her a message saying I was at the apartment waiting. Soon after, she replied and said, “I am stuck on the metro, don’t wait for me on the sidewalk. I am coming.” Where else am I supposed to wait with two big pieces of luggage? She then gave me the password to get in the main door, so I waited in the breezeway with no further communication until after 4:30, a man showed up who was clearly sent by someone else. He was apologetic and said his last two check-ins also did not go well, so he hoped this one would go better. Sadly, he couldn’t open the second door as he did not have the correct key. After making multiple calls to people who would not answer their phone, we just stood in the main entrance for over 20 minutes with no solution. Someone from inside the apartment building opened the door and we were able to sneak in and finally get to the actual door of my apartment. Thankfully, he had the key to get in the door.
Once we were finally in, after nearly three hours of waiting in 40° heat, I noticed there was no fan in the top floor apartment! The temperature in the apartment was over 44°!!!! I realize it is nobody’s fault regarding the temperature, but in desperation, I asked the man if there was anything that could be done and he said, “probably not today...maybe tomorrow someone will bring you one.” Knowing stores closed soon, I had to rush to four different stores to find an affordable fan. I then had to assemble it — taking over another 3 hours of my time. Of course, nobody followed up with me about a fan. I left the receipt on the table with the fan and sent pictures/messages of the fan waiting for a response for reimbursement. Again, I realize the temperature is nobody’s fault, but during the worst heat wave in the history of Europe, it is unhealthy to attempt to breathe on a top floor studio with direct sunlight! If you are in this apartment and it is hot, enjoy my black fan!
After all of that, I would return to this apartment again because it was so clean, charming, and in an excellent condition. However, if you do not see other comments of positive check-in experiences, please beware. I will probably use other rental companies during my future frequent visits to Paris.