Stay away from any property with CheckMyGuest as a host. We ended up contacting AirBnB and cancelling our first reservation with them after the first day. The second one (we didn't notice that the same company was hosting both) was better, but far from good.
Pros:
- The modern decor is nice.
- The location is good.
- The wifi is very fast.
Cons:
- Unresponsive or rude customer service. The representative was condescending about me not being able to open the door with the code that they provided... except that the code was wrong and they had to issue a new one.
- When we came home after a day of walking around, the code wouldn't work again. We had to call the customer service line again to get them to change it and let us in remotely. What would we do if it was after 11:30pm when the customer service line stops working..?
- There is only one toilet (though two sinks), so this is technically a 1 bathroom, not 1.5 as they advertise.
- The apartment had a washer as advertised, but no drying rack... The phone customer service told me that it just doesn't come with one (again, in an "obviously, if it's not there it doesn't come with it" way), though via AirBnB messaging they were more helpful and offered to deliver it, so at least future renters will have this.