Terrible communication and response time, very dishonest host.
The key should be available for pickup after 3, but kept me waiting, and not in the original pickup location, cost additional walk.
The location was far from city center, costs 20euro to central districts.
Btw, the bathroom is full of flying bugs in the nights.
I want to share with you about my unfortunate. I locked myself out and they were not any helpful. Told me to pick up the spare key the next day, but kept me waiting the whole day. Didn’t respond to my messages, didn’t answer calls. By the end of the second day (when they promised me to give me the spare key), they told me to book another hotel and they’ll give me the key one day after. This costs me 290 euro extra for booking hotels for two nights. They promised to refund the hotel cost but they never did.
One day after I contacted them early in the morning but still no response, and I had to pick up the key after midday, which ruined my travel plans for two days. When I ask about the refund they refused to pay for my extra hotel fees and they offered to refund me for the first two days, which is fair enough. However when I got out, they declined my request and said they would only refund for the second night. I just wanted everything to be over so I agreed. However, after 1 week I submitted the second request, they declined it again, which made my very frustrated and angry. Now Airbnb is involved and investigating. Hope they will give me a fair solution.
You can Google Hostnfly reviews to see that they have been reported multiple times to be dishonest and lying.
If you are looking for an accommodation which makes you pay tons of extra money and ruins your travel plans, choose this one. Else try your best to avoid this lying, dishonest, and promise-breaking host.