I see a lot of positive comments for this property unfortunately our experience was quite different. We felt as though the host was not very attentive to our concerns:
• our 3pm checkin was delayed by 2 hours initially they said to come at 345 we came after 4 and still not ready until after 5pm, nothing was done to compensate us.
• upon checkin the entry door was so difficult to open we spent a great deal of time trying to get in. We tried messaging and calling the host and no one was available. It was very disappointing that we were not told about this difficult lock. It was not easy to open or lock it.
• the dishwasher did not work and no one came to fix it during our stay. The water was sitting in the dishwasher and made the room smelly. We had a feeling there was a recent problem since there was undissolved detergent in there as well the breaker was turned off.
• emails were not returned promptly
• we were a group of 4. It was quite comfortable and don’t see how 7 guests could stay comfortably (as advertised).
• it was a decent location being by the subway but was a lot of street noise at night
• the kitchen was barely equipped with items to cook a full course dinner. It’s just suitable for breakfast and snacking. For example we made dinner one night with all 3 burners on and there was a power surge.
• although there was a washing machine available we had to supply soap.
I recommend at least 1 cup of soap to be available. It’s very inconvenient to not have.