I have stayed at many airbnb’s and I have never had a problem until this stay. It was an absolute nightmare. The host was out of the country and he left someone else in charge. The lady he left in charge was rude and disrespectful. She would be on the phone talking about me in French, thinking I wouldn’t understand her. The first time my aunt and I used the shower, it flooded because hair had been covering the drain so I asked them to come and fix it because the bathroom was completely wet. The lady accused me of clogging the shower even though when she fixed it, there was so much hair that it wasn’t the result of one shower. She said I couldn’t use more than the towels she provided us with because then she would have to wash them to ensure she had some for the next guests. I had invited my friend over for breakfast that day but he was heading to class just as she arrived. I received a message from the host that I was a liar and I had an additional person staying in the apartment so he reported me to airbnb and charged me additional money. He later removed this charge because I told him he could come and check or monitor who came in or out. In previous reviews for my stays, hosts have included that “my friends were great”, assuring that I always report the correct amount of people staying. My stay in this apartment was for 5 days and this happened on day 2. The toilet clogged on day 3 and I asked for it to be fixed. When she arrived, she began to mutter in French that it was my fault and then she started to lecture me on how we had already used the toilet paper roll she provided for us. My aunt and I had already bought a pack of 4 rolls and we left it in the apartment. When she finished unclogging it, she said it was still very delicate and I had to be careful about putting toilet paper inside. I asked her to help remove the large carpet in the bathroom but given that she was being condescending, I became upset and let her finish what she was doing. She confronted me and asked if I was unhappy. I explained to her that I felt she was being rude and it wasn’t nice to say everything she was saying. She became very upset and said I was the first person to tell her that and since she wasn’t a nice person, she was going to leave the wet carpet in the bathroom and not take it out. From day 3 through the end of my stay, I was unable to use the restroom at all because it remained clogged even after. I felt completely unsupported by the host after these two encounters and I was lectured by him as well. Airbnb became involved due to his unprofessionalism but they were able to look at our messages where he was rude and yelled using capital letters. I wanted to leave his place for the remainder of my stay and he stated I could leave but no refund would be given, after the way he had treated me. Overall, it was the worst stay I have experienced and I would recommend finding another place if you intend to shower and use the bathroom where you choose to stay.