You had to be let in so that gave us a little more comfort. The receptionists were all very nice and welcoming! They had a free juice bar and snacks. Also a map of all the other hotels in their chain that were around paris that we could use at any time (very helpful for bathrooms and water?). Rooms were small but it was just enough for what we needed. They had drinks in the room for free and when we wrote a note asking for no sparkling water just flat they gave us only flat! Definitely stay here again!