Prior to our arrival we were excited for our trip to Paris having booked this for my partners birthday, having been pre warned about the water damage beforehand we still decided to go ahead with the booking as we felt the location was good and the apartment still looked lovely.
Upon initial arrival the apartment seemed just as described however we soon realised that the apartment didn't appear to have been cleaned at all, a shock considering the extortionate cleaning charge. We found there to be stains on the tea towels in the kitchen as well as on the bed sheets and pillow cases followed by balls of black matted hair in and around the bed as well as there being only a half roll of toilet paper in the bathroom.
Upon raising this with Lionel we were told "they would try better for next time and would have to bring our own toilet paper" an unsatisfactory response A few hours later into our stay we realised that using either the iron, the kettle or the hair dryer switched off the electric unless you turned off all the lights and the water heater in the bathroom, I am not sure if this was due to the previous leak but it certainly didn't amount to a relaxing or comforting stay. Showering in the pitch dark was a little unnerving!
On our final day my partner closed the bathroom door which then stopped opening and became permanently jammed shut, upon informing the hosts we were met with the response of "we already know of that" it may have been nice to have been pre informed as had my partner been inside he would have found himself trapped. We then had to use public toilets - sheer joy!
For departure we had pre agreed a 4pm check out time so that we could board our train back to London, by 3.45pm as we hadn't heard anything we messaged to say we could leave the key in the flat if that was easier. We then received a phone call from Lionel's wife Sabrina at 4pm saying she would be a few minutes and telling us that we must wait for her to arrive & inspect the flat and not to leave the key. By 4.20pm there was still no sign, upon giving another call we were faced with Sabrina yelling down the phone at us that "we had been nothing but trouble and she would need to inspect the property to make sure we didn't break anything" .
As we were going to be late for our train we finally managed to agree to leave the key behind. Apparently, this was all our fault.
In conclusion, I love AirBnB, but this was the worst AirBnB experience I have had so far and was very disappointed by not only the poor state of accommodation but also the hosts attitudes.
I would under no circumstances recommend this booking