Charles was communicative, punctual and helpful on arrival. The apartment is in a great location. The neighbourhood is quiet and pleasant with several great restaurants, and it's near both the 9 and 10 metro lines so it never takes long to get anywhere. Being in an attic space, the apartment is light-filled and has views and terraces in both directions. The kitchenette is on the small side but we weren't wanting to cook meals there in any case. It's worth knowing that the second bedroom is reached by a removable step ladder and has an internal window that looks down on the living space -- so visitors with young children, like us, need to be a bit careful. We enjoyed our stay here and thought it was good value for money.