We really enjoyed staying at this apartment. The location is excellent (right in the heart of Montmartre, near the subway, restaurants etc.), it is a perfect size for a family of 5 and tastefully decorated. We never met Isabelle but were greeted by a friend who gave us the keys. The only negative is the noise level in the street (goes on all night long), it was very hot at night so we left the window open and barely slept a wink. I asked for a fan the next day which was promptly dropped off and that helped a lot.