We stayed 16 days at Chantal's apartment and from start to end it was a lovely experience. We let Chantal know we were at the Gare de Lyon in a long line waiting for a taxi and she let us know everything was fine and she was at the apartment waiting for us. We were dropped off in front of the street door and once we were in the 2nd floor apartment (there is an elevator!) we were graciously greeted by Chantal and her husband. We were shown all around the apartment and shown where things were and how the appliances worked. Everything was very clean, up to date and in working order. The tastefully decorated and well-appointed apartment itself is perfect for two guests....it is quiet even with windows open since they do not open to the street side of the building. There is a very comprehensive guestbook that helps answer any questions but you can always contact Chantal if need be. Our stay was very comfortable and uncomplicated....just what we were looking for. The location is perfect....there are restaurants, cafes, many shops and a bank right outside the front door....plus a fabulous patisserie we would get our fresh-baked croissants and pastries every morning!! The Metro and a Franprix (small grocery store) are a very short walk down the street. La Grande Epicerie (Bon Marchè) is just a couple of blocks away....magnificent! We cannot say enough wonderful things about this apartment....we loved it!