Below is the 3-star review I was going to write. We'd decided not to include the cold, dirty apartment, the yellow, stained duvet, the dirty dishes in the dishwasher when we arrived, (and more). I have never written a 1-star review. However, I received a shocking, rude, and dishonest message from Benoit last night that accused us of leaving the apartment a "mess."
This is a lie, and Benoit did odd things to "prove" his claim, such as remove the dishes we had put in the dishwasher (and others from the cabinets that we had not touched), stack them on a counter, and photograph them as if we'd left them on the counter instead of put away in the dishwasher. He also accused us of breaking his plug-in heater, which is incorrect. It's interesting to note that he had accused a past guest of breaking his shower head, so potential guests and to Airbnb should beware that Benoit is using the opportunity of having guests to blame broken items or wear-and-tear in his outdated apartment. Benoit's message felt threatening and I would not wish this experience on anyone. Potential guests beware.
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Benoit was kind enough to let us check in a bit early, which was much appreciated as we were coming from an overnight flight. The apartment had a small kitchen for self-service which was great, and it is well-situated in the city.
Disappointing, however, was a broken shower head (I had to take a shower holding it in one hand above my head) that Benoit did not notify us of before or at check-in. This was a bigger deal because we were there for several nights. The pillow provided was flat and uncomfortable—no amount of doubling it over could save it—and the bed was not the most comfortable either.