We were received by Mathieu, who (besides having been excellent at answering email quickly and to the point before we arrived) was very warm and efficient and quickly explained everything we needed to know about the apartment and some of the neighborhood (such as which supermarkets to choose or avoid). Later we came to know Charlotte. Both are welcoming and helpful in a no-hassle kind of way: they left us totally at ease and were available in case of need. The apartment is exactly as we expected, clean, good for a few days stay for a couple with a teenage daughter, in fact better (the bed had been replaced by a larger one, too). TV, wifi, all worked perfectly, the kitchen is well equipped and we even had some ingredients already available. The neighborhood is quiet and we felt safe even when returning from Disneyland past midnight. It is not located in the more touristy areas, which has some benefits (despite which it is close to a lively part of the Seine, with many restaurant/bar boats - which were not yet operational only due to the recent floods), and it is close to a metro+RER station from which one can easily access all of Paris and surrounding regions. It also has many little shops where one can buy food (including convenience stores that stay open up to late), restaurants, a good supermarket not far away where we purchased some ready made meals (including a good selection of vegetarian options) that easily powered us during the day, so that we could avoid spending too much time and money at restaurants. For anyone wishing to buy sports gear of any sort there’s a Decathlon store close by, plus a big mall. All in all we were very satisfied and would be happy to return.