The apartment is located right in front of the metro so it is very accessible to all parts of the city. The communication was excellent and Angele and Rafaelle were very accommodating even when our flight got canceled they were able to work us in ensuring that we enjoyed our trip and had a place to stay. I cannot say enough good things about them! The apartment was clean and everything that we needed was provided for. There are no elevators so make sure you know that also the apartment kept very cool even at night and we were able to sleep comfortably despite not having air conditioning.