We were told that we should go in through the back entrance, but when we arrived, the back entrance was a dark and smelly back way with no lights. Luckily, someone who was fixing something in the building guided us to the right place.
The foyer was actually beautiful, so points for that.
When we arrived at the apartment, there was no heat nor warm water. But the worst part was that the sheets were dirty. It was stained and there were hair everywhere.
We sent Philippe a message asking if this is something he could fix, but with no response. He responded 4 hours later at midnight (5 hours after we arrived and wrote him), but by then we had already called Airbnb to ask what we could do. We did not sleep in the apartment.