Absolute nightmare. I highly doubt the owners know that their place is in such disrepair. Unless they want to keep receiving horrible reviews they should probably know that it should not be rented until they repair everything. We were told that check-in was at 3. They contacted us and said we could not check in until 5. We arrived in Paris at 10am and had nowhere to go.
*heat was not working in the middle bedroom. No heating vents in the basement so we left the bathroom door open bc there was a towel heater which we ran all the time to try and keep the basement warm. Obviously not adequate to heat the bedroom.
*unable to use the oven and hair dryer because the power went out every time.
*master shower flooded entire bathroom so we had to use the top floor shower. Climbed 4 flights of stairs to shower in my daughter’s room. Shower leaked under the door and out the side of the shower. Said they would be back ti fix it and never returned.
*only enough hot water for 2 showers so 2 people didn’t shower every morning.
*no extra towels (they dropped off a few which we had to use to mop up the floor from the first shower.
*not enough toilet paper (they dropped of 2 rolls. Still not enough for the week)
*no soap (they dropped some off when we told them)
*broken washing machine. We didn’t have enough clothes for the trip so had to buy clothes. Listing showed washing machine. Assumed it worked. They sent someone to fix it and they said it needs to be replaced. They removed moldy clothes from previous guests and left them on our bathroom floor. Patrice offered to have our clothes cleaned and returned on Thursday but was useless .”because we left Friday morning.
*Not enough silverware for our family.
* middle bedroom door handle broken.
* Patrice said to call if we had any issues. We tried calling and went right to voicemail.
The entire experience ruined our week in Paris. I asked for the owner to contact us 8 times and my request was ignored every time.