While the room is small, it is very Parisian and in a great location (about a 20 min walk to Eiffel Tower).
We arrived 15 mins before the check in time, yet we were informed that the room was still not ready. We left our bags in the room and went to explore the city until late evening. On arrival, we were extremely disappointed with the uncleanliness of the room.
It was very clear to us that the room has not been cleaned at all. The bedsheets had literal mud all over them, there was lots of hair underneath the bedsheets, stains on pillowcases, make up on all 4 towels, the toilet was dirty and floors made our socks black.
I rang the receptionist and explained our disappointment. While he was very apologetic, he did not offer to change the bedsheets for us/clean the room. Consequently, we were forced to clean the room and change the bedding from 11pm to 1am. As you can imagine, this is not the best way to spend our first night in Paris.
The next morning we were offered free breakfast to make up for this incident. However, we felt that we should receive a refund for that night. Thankfully, there was no problem with that.
Overall, the room is nice and the staff is responsive and did not make any problems when I asked for compensation. However, more help could have been provided.