We enjoyed staying at this cosy place. Everything was clean and as described. Very well located nearby great cafés and restaurants.
The lift broke down the day after we checked in. This was quite annoying considering the flat is on the highest floor. Especially when carrying luggages.
In terms of communication, the support team could have done better during the check-in process. We told them we would reach by 2/2.30pm, which we did. The key was not at the designated place, the support team didn't pick up the phone, and took more than one hour to get back to me. Also, the provided access codes were irrelevant. But again, the Support team didn't seem to be aware, and it is thanks to the Concierge who is a kind and helpful man that we managed to get in.