Booking Michelle's apartment was my first airBNB experience and it was fantastic - I will no longer be booking a hotel. Prior to booking, I was constantly asking Michelle questions about the apartment, location and airBNB process. Michelle responded quickly and was very helpful. When we arrived at her apartment, her assistant was there to let us in. He showed us around the apartment and how to use everything. Michelle also left a few information books with recommendations as to where to go. Majority of tourist attractions are walking distance and the St. Augustin metro station was super close! Overall, it was a positive experience and Michelle was a great host! I strongly recommend booking Michelles apartments!