Pros: cleanliness, location Cons: Phoenice was out of town and our host was Maria. When we arrived, no one was there. No big deal, the next morning, there was still no one there. I emailed to ask about the included breakfast and the broken washing machine that we had specifically needed from this listing. I was told by Maria that she was out of town and would be arriving later and we would have the breakfast tomorrow. When we returned to the flat after a day of sightseeing, Maria was there. She callled out from the kitchen that she was on the phone. There was no welcome, no please wait one moment while I finish up, nothing. We went into the bedroom and waited. After 15 minutes, I entered the kitchen and was waved away. I insisted as we desperately needed to do laundry. I asked if she was the host, she replied she was on the phone. I asked again and she finally spoke with me. I asked her about the laundry and was told I could go to the laundromat and she would give me the information when she got off the phone. 15 more minutes later we received the information regarding the laundromat via email. There was no apology for the lack of the promised amenity although we were offered laundry soap to use. We headed out to do laundry and my son dragged his suitcase down the stairs making a racket. Maria emailed that we should use the lift so as not to make so much noise. Seriously? We spent 2 hours at the laundromat, returned to the flat and Maria proceeded to tell me she had picked up breakfast for tomorrow. I was shown a loaf of grocery store bread, jam, butter, orange juice, milk and coffee/tea. I was on my own with regards to preparation. The next morning I went to get some bread, opened the jam to find mold all over it. We booked this flat because of the glowing reviews of the gracious host. This was not our experience. Maria was beyond rude. On the last evening while we were on a cruise on the seine, Maria emailed enquiring about our departure. I did not receive it as we did not have access outside the flat. In the morning, we packed up and went for a walk. Upon arriving to the flat at 10:30 we were met by Phoenice. Again, no introduction, no “how was your stay?”. Rather she immediately began asking why I hadn’t answered the email or phone call regarding our departure time. I explained we didn’t have an international service and had presumed that the 11:00 am checkout as described in the listing was assumed o be sufficient. We gathered our belongings and left at the prescribed time. Finally as we were leaving, Phoenice asked if we had a nice time. Save your money. For the same or less you can have a whole flat to yourself and won’t...