Lina messaged us with instructions for arrival, that all we had to do once we got there was to punch in a code on the two consecutive doors to the apartment building and she would let us in via her phone.
We notified Lina the day before our arrival that we had trouble with our train to Paris and would be arriving late at night. We did not receive a response, and once we arrived (around 10:30 at night), we punched in the code as directed and got no response. We tried this multiple times before trying to text her at the number she had provided. No response, and when we called the number it was the same.
The only reason we were able to get in to the apartment that night was due to the kindness of other people who lived there and let us in the two doors. Again, this was near 11pm, it was getting quite dark outside, and we had nowhere else to go.
We did not hear from Lina until the next morning, when she apologized and said she had been somewhere without cell service for 24 hours.
I am a pretty understanding person, but this was unacceptable. The bare minimum we expected was that she let us into the place we had paid to stay in- it was poor planning to say the least, that she made herself completely unavailable to her guests for the first 24 hours of our stay (which is arguably the most critical period of a stay).
Besides this, the place was as advertised. Very bare bones, not a place I would recommend staying in for longer than a couple days (we stayed a week). Cooking supplies are quite poor. The bathroom is very nice and seems newly renovated, but the rest of the place feels like an afterthought.