This appartment is a professionally managed property. Even if the hosting of appartments by professional hospitality providers is not prohibited on AirBnb, it lacks the standards for personal hospitality and unique spaces. Thus our expectations for the type of listings we are used to find on Airbnb were not met.
Some of the problems we had with the appartment:
The room downstairs had a rather damp climate. Even our clothes were humid after a couple of hours. There was no possibility to ventilate the appartment, since there were no windows.
We missed soap and we were only given two rolls of toilet paper for six people and three nights. Even when confronting the person responsible for cleaning he told us that’s the contigent he is alowed to provide us with.
Besides that the appartment was clean.
The whole appartment was in a rather unfinished condition. i.e. the stove was new, but not connected and thus not working. The toilet seat kept falling down and the door to one of the bedrooms could not be closed.
We missed coffee capsules for the nespresso machine and neither dish liquid nor dishwasher tablets where available to do the dishes.
However. the kitchen equipment were all new and good quality.
We had communicated via sms that we want to check-in at 13:00 o'clock, which was confirmed. However the owner did not show up. After calling him on the phone, he managed to arrive 30 minutes later.
Nevertheless, the appartment is located in a nice location, close to the metro and many restaurants.
All in all for an appartment within this price range, we’d expect it to be in better shape and higher standard.