Top notch hostess! Extremely responsive to all questions, almost immediately. Such an appreciated quality when traveling to a new location with many unknowns. The apartment was very clean and well cared for. Both beds were comfortable with good quality bedding and pillows. There is no natural light in the apartment. We appreciated the ground floor location. It's very quiet and in a good location for walking to many places: museums, cathedrals, restaurants, shopping. All extras were supplied: coffee maker, dishes, toaster, washing machine.