Michael and Johanna were very easy to communicate with, the flat is in a great location, and overall looks nice. There are no windows anywhere but the couple windows in the living room facing the street and those don't open. We were unable to get fresh air. The flat is on the first floor, seems like it used to be a retail space converted into a living space, and there is no installation, so sound would easily travel within the building. The unit needs some serious cleaning as well.