The apartment is wonderful, fantastic convenient location, internal facilities and cleanliness. The lift should be operated with caution, particularly if you are using it to move luggage. We had a minor incident where the luggage prevented the internal doors from opening on our departure and we needed to call in a technician, the number is above the elevator doors outside. Fortunately the technician arrived within 15 minutes and we were able to take our luggage out and catch our flights.