When I first booked my reservation, I was not only nervous about traveling abroad - but additionally nervous about the language barrier. Estelle answered all my questions and concerns (in English!) not only promptly, but with care and empathy. She made us feel welcomed before I even made the trip to Paris, additionally including a wonderful information packet. Every time I had a question - she helped me every way possible. The check in process was smooth, and her partners mother was very kind to check us in early so we could get a little shut eye after a long day of travel. The location is wonderful, and an easy (though, uphill!) 20 minute walk to historic Montemarte. I would absolutely stay here again, and look forward to my next trip to Paris. Thank you all for being wonderful!