It was Elisabeth's father who came to take care of me. He was a punctual and helpful person. I informed him that the WiFi didn't work, he replied and acted quickly to resolve the problem.
As for the room, it is in a secured building, clean and functional, zero bad surprise. It's location is just perfect to me, I got all I need just right next to the corner: supermarket, metro, Starbucks, fashion shops... A very lively area.