Nina was very helpful regarding our arrival. Everything went smoothly and all was as expected. Even a bit better than expected. The lobby is nicely restored, but the front of the building entry way needs some attention. It gives a bad first impression that is quickly dispelled once you get to the lobby. The building a bit tired, but what can you expect for a historic land-mark. The unit is just fine and just how it was presented. Complementary wine was a very welcome arrival item and the balcony made this place great (although the picture makes it look bigger than it is, but it is just fine for two to enjoy breakfast or evening cocktails.