When we arrived, everything was explained by the owner and they were quick to open the door and hand us the keys. The room is smaller than it looks like in the pictures… Unfortunately not everything was as clean as we hoped (hair in sink, shower curtain was dirty, not thoroughly cleaned in general and you pay for cleaning). The WiFi didn’t work and nothing was done about it either. We did contact them a few times and they gave us a few options but nothing worked. Communication overall was fine but could be better. We didn’t get a lot of info for checkout. For a short citytrip it’s ok but wouldn’t stay longer than that to be completely honest…