Maureen was good about following up with me, when I sent questions as to connecting with her caretaker, who was very friendly and good at bridging the language gap between us! The unit is lovely, we appreciated having a full kitchen ... But the location is perfect! We walked all over the city. We had 7 in our party and there was plenty of room and bathrooms. The elevator was much appreciated (and needed) as we were traveling with elderly parents.