I used AirBnB many times in different cities and always had good experiences. This one unfortunately was not.
Although the apartment location and the communication with the host before the stay were very good, when I and my girlfriend arrived at the apartment, we had quite a surprise, because its condition was very different from the one shown on the pictures on the website. There were dust and spider webs in many places. Also some furniture were broken or in bad shape.
Finally, in the check out, there was a considerable communication problem. We have unterstood that we could leave our baggages inside the apartment until 14 PM, when the next user should come. We let everything almost packed, just to arrive at the apartment, finish packing and leave before 14 PM. When we arrived at 13:45, all our baggage were gone. During the cleaning performed earlier by the host, she put our things, which were not yet inside the bags, inside our market bag and took everything away to a closet at the hallway. To have someone messing with your personal stuff was VERY uncomfortable. If the baggage should be ready to go, this should have been informed to us. Or at least she could have called me to ask us to remove the baggage from the apartment ourselves.