The apartment was ok but the communication with "brothers care was ridiculous.
First of all we received a message with a code to pick up the keys in a supermarket (see message below) . the code was wrong. Phoning the numbers provided by Brothers care: nobody on the phone. Call to the company providing the key box in the supermarket: no reply on the french phone number, no help from the number in the US (speaking English only). We had to take a hotel room. during the night we received a mail with the correct number and were able to pick up the keys. Strong recommendation: avoid "Brothers Care" and avoid keys to be picked up in the supermarket. check before the contact number of the host.
We asked brothers care for a reimbursement of the first night: no reply