Emma was very efficient with communication and very informative on arrival. Gave us some great tips . Was reasonable walking distance from public transport , shops and restaurants. Found getting food delivery in this area very limited and poor quality . There was only one small lift in operation which was inconvenient especially when arriving and leaving with luggage but this was out of Emma's control . A couple of internal doors didn't close properly due to swelling which compromised privacy with 6 people staying in unit . Other than that had a pleasant stay.