We haven't hat the door access code at the beginning, so it was a bit complicated to get in at the first time, but except this small detail everything was really great! The apartment is very clean, cosy and looks modern, the metro station is just 3 minutes away and the bus station is even closer. We haven't seen Michela, but she was really nice and helpful and always answered us on the phone or airbnb chat. I recommend this place!