The location is safe and great (many cafeterias, restaurants, grocery shops and everything you might need) and the flat fits well a family with 2 children. Communication was flawless and effective. We had an issue with the sink in the kitchen. Antoine immediately sent a plumber who solved the issue. The check in was smooth. The only problem was a neighbor who often complained about the noise. We did not throw any party at all. His window is attached to ours to all the other windows overlooking a small common courtyard. At one point he even asked to close our windows during the day. Somehow this issue affected our tranquility when home. There is no air conditioning and in August it was a big problem because Paris is very hot.