Vivian was so amazing with us. The communication was easy, and she couldn't be more helpful. She allowed us to left our luggage before the check-in time, and pick it up after the check out, and this turned our life much easier since we gained extra time and comfort to visit the city.
The apartment was perfectly cleaned and very well equipped with everything you need to cook for a couple of days. Vivian also left some coffees and teas available for us, and that was very kind.