Let’s start with the most serious thing that happened.
Firstly, it’s her interest and responsibility to answer her guests messages especially if we have to check in in HER apartment. We arrived in Paris at 11am, we told her this like a month before our stay but she told us that the check in time was at 3pm, so we told her that it was ok, we would wait without any problem . And this is what we did.
From 11am to 2pm we waited with our suitcases in a cemetery...
And then the whole mess started. Firstly she gave us the wrong information about the keys collecting spot, so we walked for kilometres and kilometres to find a way to solve it because of course, SHE was NOT replying our messages.
Then she told us that she would send someone to bring us the keys in front of her house so we waited from 3:15pm till almost 5pm. Pretty scared, exhausted and angry.
So she basically left two girls completely alone, in a place that they don’t even know, while it was raining.
But the worst is yet to come.
We called the laundry where she told us we would find the keys (finally??) but the man that answered told us that he couldn’t help us, plus we were too far, and my friend is disabled at a knee. Despite this, we walked anyway because it was the only thing we could do.
I repeat, just because she was not answering us.
We called the police and we went to the nearest station to find help.
Two of them went to the laundry waiting for HER TO ANSWER and give us the code (That she should give us before our arrive in Paris, but ok, moving on).
Other two policemen took us to the place to finally collect the keys and bring us home.
This is unbelievably disrespectful and inadmissible, to find help to the local authorities because SHE was not doing her job.
We finally get home, just to find out that the house was OF COURSE dirty. So she lied when she said that she had to clean the house before our arrival. So it wasn’t necessary to check in at 3pm according to how dirty the house was.
So the first thing we did was to take photos to prove it. Also we had just two towels, one of them was extra small (the one for the bidet, that of course doesn’t exist in France so I don’t know why she had it :) )
Have a nice stay everyone! :)