Florence was a complete joy to work with! We arrived during a taxi strike and ended up being late and she was flexible and waited for us and was very sweet about it. The apartment is perfect! Beautifully laid out and decorated, clean and well stocked with everything we needed and an instruction manual for everything. Great neighborhood near the Metro, quiet at night and bright during the day. Couldn't have asked for a better flat OR a better hostess! Thank you Florence!