We haven't met personally whith Mihail, but Olga who was waiting for us was very nice and helpful. We could check in earlier then 14 h. There was a written instruction about the most inportant must to know things eg. shops, Wifi access etc.
The flat was small with a tiny kitchen and bathroom but in the room there was enough place for two peaple for a couple days. I missed a little bit more place for clothes. There was no microwave oven. The staircase is narrow and rather steep. The location is excellent. I would take this accommodation next time too.