Our experience was very positive. Arno and his mother were lovely and went out of their way to help us. Arno's mum greated us at the apartment with pastries and even took us to the airport at the wnd of our trip Arno was very helpful and gave us restaurants to eat at. The apartment is well located 50metres away from the underground which gets you everywhere. It is across the road from a supermarket and just down the road from great pastry shops