Olivier was super helpful when I was checking-in. I was later than expected due to a flight delay and traffic but he was very patient and also willing to help me carry my huge bags up the stairs which was SO helpful. The apparement itself is smaller than it looked in the pictures but it's perfect for solo travelers or even two. Great location but beware! It can get very loud at night! Especially during the weekends but the location, the view and the hospitality made it worth it!