I have had a great experience with Airbnb.. until ‘Sebastien’s’ place. First off, Sebastien is not a real person. Each time I communicated with them, it was with a different person from an organization that refers to themselves as WS.
From the time we arrived, until the time we left, they claimed everyday that there were noise complaints. It was always while we were either sleeping, or not in the apartment. There is no way that we were the ones making the noise and when we tried to communicate that to them, they would not listen. They would repeatedly call us while we were out site seeing, even though we did not have an international plan and tried to communicate that this was not the best way to reach us. They did not care. We told them we had receipts to prove we were not even in the apartment at the time and tried to persuade them to check the camera’s they keep in the hall which would prove that we were not even present.
If you planned on using the kitchen, think again. The refrigerator is not only not cold, but it smells and feels like it is producing heat and must be a fire hazard. It is definitely a food safety hazard so do not plan on keeping any food in the apartment.
In fact, do not plan on using any of the appliances as the iron and hairdryer don’t work either. This would not have bothered us except they continued to insist that we were the nuisance and threatened to kick us out.
Overall, the space is fine. It was pretty clean, the apartment is like 30 min walking from most sites, but it was absolutely not worth the hassle of the way WS decided to treat us. Do better.