Virginie was quick to respond to all questions or concerns, and had her maid available to meet us as promised upon our arrival. I had concerns about a last minute cancellation on her part, but she was able to accommodate us in the end and it all worked out. I appreciated her dedication to resolving the matter. The negative is, it is very hot during the summer as no fans are provided, and we had several mosquitos, making our nights miserable. Great windows for looking outside but also without shades/curtains. Cooking a meal was out of the question in this heat due to the inside temperature.
The great things about this apartment are it's location and space which is why I gave it 4 stars. Plenty of space to move around or relax within the apartment. The apartment also had several toiletry items in case you forgot your shampoo, soap, etc. Plenty of toilet paper provided as well. Train access is near by, and local restaurants and bars just around the corner. So staying close to the apartment for dinner or drinks was easily done. Also to access the apartment you had an exterior courtyard key, and a building entry key. So for 3 women traveling together we felt very secure. The neighborhood is lovely and had no concerns there. We spent the entire day out and returned late in the evening each night, so overall the apartment worked for our needs just fine.