We booked this place for 7 nights but on the 3rd night things started to fall apart.
First, we received suspicious knocks on the door in the middle of the night with a man on the other side begging to borrow a phone charger. Mind you, it was 1am and I had three children in the room.
Next, the power tripped and there was no electricity for a few hours. When the power returned, the water heater could not function. When we highlighted this to the host, he said he will fix it but the problem persisted for two days. Two days of horrifyingly cold water and not being able to take a shower in the midst of a heatwave (my children were already having rashes), and the problem was still not fixed.
Furthermore, the aircon was leaking water and have to be switched off most of the time. Then, the remote control for the TV was not working. Also, kettle was extremely filthy, floor was dusty and cleanliness was questionable.
Messages to the host were met with delayed responses or broken promises. In the end, AirBnb had to step in to resolve these issues.
The entire stay was very unpleasant and we wasted a lot of unnecessary time trying to get things fixed (which never happened), seeking help from Airbnb and ultimately finding ourselves an alternative accommodation in the middle of our stay with three young kids.
Anyone who’s considering to rent any of the host’s apartment’s, please think twice. We paid S$500+ a night and was severely shortchanged. Save yourself the agony and look somewhere else.