Ebé is a person very easy to communicate with. The room is incredibly safe since it has 3 barriers until we arrive there. That being said, I'm a really tall guy, so it wasn't exactly very comfortable for me. It has the smallest toilet I've ever seen, so I couldn't even open my arms to wash my hair or even shave at the sink. The sofa bed isn't exactly comfortable either. I had made the reservation thinking there would be 2 beds, but it was just one. Don't be mistaken by the photos.