What a wonderful experience this was, our first AirBNB. Excellent, above and beyond, communication. Host on property (different flat) and thus always available if we needed anything (like using the fob to enter and exit - 100% user error, wonderful instruction, still needed help and Franck was right there). This was a great location, just off the metro subway station. A learning experience for us, but we did it, and we were never far from anything. We felt safe. The flat was exceptionally clean. We had everything we needed and thoroughly enjoyed our stay. Franck was as personable and helpful as one could ask. We would definitely stay again if we have the chance to visit Paris again!