From the beginning of the engagement we had great communication, Caroline was very available to me with any question or problem. Even when we feared we would have to cancel the flight because of the Corona, Caroline responded quickly and calmly, and although there was no Cancellation option to the apartment, we were promised by the apartment owners a refund if we had to cancel the flight. Luckily there was no quarantine and we were able to get to Paris, but we appreciated the willingness of the apartment owners to refund if necessary. The apartment in the most perfect location possible, beautifully decorated, cozy and very clean. The apartment is internal so we had no noises from the street. We had a wonderful experience, and we highly recommend staying in the apartment. Thank you so much for everything, was perfect!