I debated writing a review but want to be sure that others have full disclosure before booking here. I really think that AirBnB needs to remove this listing from the platform.
1) We were never able to check in. The keys were to be picked up at a laundry three blocks away except the keys were not available.
2) The host and the concierge would not respond to messages or calls. The employees at the laundry were so kind and confirmed that there were no keys.
3) It took multiple calls and messages with AirBnB support before the host responded (we’re talking several hours while we are waiting on the streets with our luggage).
4) Finally hours later someone comes by with keys and snaps a photo without asking and then hurries off on a scooter.
5) The keys we were given were the wrong keys! We had to take both a video and photos because the host didn’t believe that the keys we were given were the wrong ones.
6) The location is ok - it didn’t feel safe or clean as the other areas of Paris we explored, including Montmarte.
7) The building was dark and creepy and not very clean.
8) I can’t speak to the unit as we never made it inside and after calls and messages with support we were able to cancel. It was not ideal as trying to find arrangements for lodging at the very very last minute is expensive, stressful, and a challenge.
9) Prior to arriving the host refused to share any details with the other guest on the booking. My friend was arriving before me and I was in air transit and could not communicate with her. Even though she was on the listing and has had her identity verified with AirBnB the host would not make the check-in details available to her.
This whole experience has turned me off AirBnB. I think hotels are the way to go as it seems there is too much risk with AirBnB. Especially if traveling internationally.