Thank you for opening your property to my group and myself. I will start off with the good. The kitchenette area was well decorated with the color patterns which gives the impression of an modern look property. The room size was accommodating to my group being that it was a party of 6. Okay, this is where our experience goes downhill. The ad was very misleading to many things. The property type is categorized as a Loft and it also states "The apartment is on the first floor and in the basement." The rooms were old and dark looking. There was barely a window or natural sun light. The entire accommodation was located all in the basement excluding the half bathroom. Also, states Cable TV which did not work either. There was no heat throughout the basement, none of the heaters on the wall worked. After messaging the host there was no heat, we were informed the heaters should be working fine and after trying to turn it on and allowing it to warm up there was still NO HEAT. Then she goes on to explain maybe the guest prior must of messed with something in regards to the heat. Host kept insisting the heater were working and unfortunately, they were not at all. The only thing to work was the towel rack in the bathroom. After searching the rooms we stumbled upon portable heaters located in the closets which there was only 2 which left us rotating the heaters through the basement to stay warm remind you there is 3 bedrooms and the common area. Very disappointing. The refrigerator was not cold and items we purchased were not staying cold. Then there were no hot water to shower with most of our stay and what made matters WORSTTTTTT the stand up shower drainage was clogged and no water was going down, which caused the bathroom to flood. ABSOLUTELY disgusting and nasty. Everyone was not able to shower humanly, not wanting to risk having any sort of foot guys not knowing where or what that backed up water was coming from. The location of this property was convenient to our sight seeing destinations, despite the filthy neighborhood. Finding parking was very iffy but we were successful after a few go arounds. There were no instructions as to where we place the garbage when taking it out, toaster oven was placed very high up and was not plugged in, we had to climb up on a chair to pull the toaster oven down to plug it in, in order to utilize it, we were never shown the rear door entrance nor the "cute courtyard" - I would recommend this place if you need somewhere to stay last minute for ONLY one night (in and out). Unfortunately, I do not recommend this property if you are looking for accommodation for several days/nights especially for large groups.