Claire left me a very rude review filled with lies please read mine. I went back and review all my messages to Claire please read below questions I messaged her and tell me if these are demanding.

1. Requested refund on double cleaning fee since I booked twice extending my stay. I was busy with work and didn’t have time before I left to say Thanks but do I really need to say Thanks when I was double billed for cleaning?
2. Question: Does the apartment have heat.
3. Question: Can you please explain TV then I replied that we figured it out before she got back to me.
4. Question: There is no hot water for shower I think you turn on in bathroom, not sure what we do. (We figured this out)
5. Question: What is the odor in the apartment? (There was very strong smell others have mentioned as well. I noticed what looked like mold damage on the wall in the kitchen and asked if it might be that.)
6. Question: Is there a place to throw out trash. (just trying to be nice)

Are these complaints. If this is demanding, the host was highly demanding and rude. I thought customer should be treated better. Tip, maybe have a House reference manual for everyone like most places do then you won't be disturbed. I am very upset with these un-kind words and lies… very hurtful. You truly do not understand how to treat people with respect.