Location was good, very close to a few metro stations and bus stops. Not in the center, but walking distance of lots of cute restaurants/cafes and nice park/canal. We had an issue (COMPLETELY our fault) and they were suuuuper helpful in getting everything all set for us. I couldn't have been more gracious for their help. Cute space, windows in every room which I love. Warning to those who over pack like me: lugging large suitcase up the stairs may be an issue but not any reason not to book with them. They gave clear instructions for everything we might have needed help with.