First, the apartment is cute and comfortable; however, the photos and description were completely changed AFTER I booked it. I booked a 2 full bed apt, not a 1 full and bunk bed apartment. When I messaged the host with screen shots of the apartment I booked to point out and inquire about the change in details and photos, they kept insisting it was the same - it was not. We noticed the change in the listing really close to our trip, so we chose to keep the booking. They did apologize, but only after I asked.
Check out time was 11am, per listing and direct message reminders; however, when we returned from breakfast at 10:30am we found ourselves with an expired access code and locked out. When we called the phone number, the agent was very responsive and gave us a new code.
I saw the host has 100+ listings, and this appeared to be a new one. If it was an honest mistake with the original photos and description, I would have expected a message explaining and apologizing for the changes and confirming that apartment would still work for our family. Luckily, it did, but can imagine how disastrous it could have been if someone truly needed two full beds.