The location is great with Montmartre on your doorstep. Virginie was quick to reply to any questions we had. Unfortunately the listed lift which was essential to us was broken and had been for 3 months. Our main issue however was with the checkout situation which Virginies Mother handled. It began with insults about not being able to speak French and a scolding for not stripping the beds despite the cleaning fee. The apartment would be 5 stars with some cleaning, a welcome pack with some basic information (Wi-Fi, bins etc) and not have to deal with Mother at the end.