When we arrived it was late and unfortunately the cleaner hadn’t been and the beds had been slept in etc. I contacted the owner by message and she replied quickly. Unfortunately because of the time she couldn’t get the cleaner to come out so we had to cross town to her other apartment in a taxi (which cost 20 euros) to stay there. That apartment was very clean and nice but obviously a difficult first night and meant the next morning we didn’t know where we were staying for the rest of the weekend and also had to get back across town to where the first flat and our car was parked. As we were only in Paris for the weekend this took up a lot of our time that we should have spent enjoying ourselves. However, she did offer us an alternative apartment, she did respond quickly and the original apartment once cleaned was fine.