Sophie had a guy named Frank meet us and he was super nice. We got to Paris a tad bid early and when I called and asked if he could be there about 30 minute earlier than we scheduled he showed up and was there exactly as we got dropped off. He opened the door and took about 20 minutes to show was where we were relative to the rest of Paris. He also left us his phone number and his WhatsApp ID so we could text him if we had any questions. We actually asked him twice for some help and he promptly replied. He was just great.