Although I was disappointed not to meet Dominique - who was so nice to deal with during our booking - (he was out of the country during our visit) Catherine was very pleasant and accommodating. The apartment is in a great location, bright and clean between two Metro stops, Etienne-Marcel and Les Halles making it very convenient. There was a Starbucks nearby open early in the morning and a Monoprix grocery store within walking distance. Several cafes are right around the corner. My husband and I and my teenage son were very comfortable there and there was even room for my college age son to stay a few nights with us. The uneven spiral staircase to get up to the apartment is a little tricky especially with luggage but I wouldn't let that deter you from taking this apartment. I would recommend this apartment.