The person who was supposed to hand us the key at 2pm however, he was late when when we informed him our arrival time and called him 30mins before arriving as instructed. Apartment was kinda squeezy but the worse is there isn't any elevator. I explicitly asked the host if there was an elevator at our level for the purpose of transporting our luggages into the apartment. Host mentioned that there is an elevator on the level of our apartment but she didn't mention that the elevator starts from that level. End up, we got to carry our 3 heavy luggages up a flight of spiral staircase from the ground level and this can be quite frustrating.