good but a few setbacks like the ones mentioned here
1. answer the phone at the time of check-in and not let the customer wait for over 20 minutes before responding with a text.
2. inform clients that ask for early chek-inn that is not a proper check-in but just a bag drop off
3. check the prices for cleaning that you charge the customer since i have to leave the apartment clean and tidy why do i get charged for cleaning.
4. inform the customers that the same key that is used for the main door can open both apartments there