Catherine was understanding and accommodating when we checked in later than expected and also when we checked out. The place was very comfy for our large family and the kitchen especially was well equipped. If you are taking small children you may wish to ask about moving some fragile or dangerous items out of the way. if you are travelling in cold weather also ask more about the heating options. one awkward thing of the space is that the main toilet does not have a sink in the same room. a bit awkward but adds some character to the space, no doubt. We loved the view of Parisian buildings and the soundsof the children playing next door at the school. it feltvery safe and accommodating. it is only one flight of stairs up so that's a huge plus. also the neighbors were very friendly. we would stay there again!