The apartment was clean, had nice amenities (towels, kitchen appliances, etc.) but has more wear and tear than the photos show. Unfortunately, we had a huge leak one rainy night and water was dripping through the kids' bedroom ceiling. Maureen responded via email the next day and through the concierge it was repaired quickly while we were out sightseeing, which we appreciated. The apartment is lovely and spacious for Paris and the terrace views are beautiful (though it was December and we hardly were out there), but needs some maintenance as it probably gets used a great deal.