Unprofessional. I never got a key to the front door. It took forever for me to get in because the door code Ruth gave me wasn't only incorrect, it was the wrong amount of numbers. I had to buzz the cleaning lady to get inside. Once inside, I found out most other boarders had a key to the front door, but I didn't. When I asked Ruth about this, she suggested I keep buzzing the cleaning lady to get in, and said she'd fix the key issue, and never did. Here's the thing: if she has a live-in maid whose job is to let people in and out because there aren't enough keys for everyone they rent a bed, fine. But that was in no way conveyed to me leading up to the rental, when I specifically asked her about access issues. It's a very precarious thing if I'm stashing my stuff in a building I can't enter when I need to. I would have left if I didn't work out a system with the other boarders for getting in and out. (Nice people.) The location is great but the key thing is a dealbreaker. I'd definitely say this isn't a good spot for older, professional people but maybe for college kids looking for an adventure, except the college kids I met were just as annoyed about the access issues as I was.