Host offers excellent communication and easy checkin/ late checkout option. Apartment location is great. Kitchen has all the amenities for cooking. Bathroom shower was larger than expected. The bed was not uncomfortable, and the bedroom itself was dark and quiet. The two pillows (one for each of us) we were given were very old and flat. The toilet seat was broken and just sat on top of the porcelain. Sylvie notified us of this on the evening we checked in. This is actually Sylvie’s home... like she leaves all her stuff and you show up and stay. Sylvie has lots of stuff, books, Knick-knacks etc that take up a lot of space. All of her items in the living room, atop the fridge, filling the cabinets, made the experience uncomfortable. 90% of the bedroom closet was taken. The kitchen cabinets are completely filled. I did not request any money back or any type of refund. We stayed here and made the best of it. If you don't like clutter and lots of stuff all over, I don't recommend.