I've given a great rating based mostly on location, location, location. The hotel really is in the center of the city, and within walking distance to most attractions. Also went out at night to a cavern jazz club a half-dozen blocks away, and walked back late at night with no worries, as people were still dining on some of the outdoor restaurant patios, which line the street the hotel is on, and most streets in the city. Was told when I checked in that they had two rooms, one on the first floor, and one on the third, and that I may want to consider the street noise in my choice. I will assume that the one I didn't choose on the first floor is the nice large one in the picture. The one I chose was smaller and a bit shabby, although perfectly spotlessly clean. Breakfast was pleasant, cereals, breads, cheeses and pastries and fruit and fresh juice, yogurts and coffee and tea. The front desk attendants were very helpful when asked for location assistance, and the elevator was a plus. There's a nice lounge area off the lobby. I did not meet Xavier, although his messages with address instructions were very helpful. Fresh food markets line the street outside, fruits and vegetables, cheese shops, meats, and a pharmacy next door, JIC.