Had to stay first night in another location as lock box was broken and the host could not get anyone out to look at it, the alternative location was in another area about 15 mins in a taxi and was far too small for 4 adults and had no privacy. The orginal appartement still had not had the lock fixed at 12.00 the next day even though we had been told it had been sorted and when we got inside we found loads of issues with missing or damaged equipment, a leaking shower base, loose plug socket a burnt and damaged microwave oven.. and did not find the host very helpful at all we had to speak to about 5 or6 different people to get access and each time had to explain everything from the beginning