I reached out to Thomas on the morning of the 1st. to let him know we would be checking out a day early on the 3rd instead of the 4th. He said I could only get a 50% refund. But when it came down to it he only gave me $32 for half of the cleaning. They also hit you with tons of additional fees. So Our 10 nights at $138.85 tuned into $171.92 per night.
You'd think after 10 nights they'd let us check out one day early. Had we known they would go back on what they said about the 50% we would have not checkout at 11am and drag our bags around all day.