Laurent let us know in advance that he would not be able to be there in person when we arrived and sent clear instructions with photos of how to let ourselves in (and a contact name & number of someone if we were stuck). The unit is smaller (in space) than the photos may suggest but the space was hospitable and clean. If you are someone who likes to have a face cloth or hand towel, bring your own. There will be 1 towel per person. The apartment is in a very handy location. Laurent was very responsive to any questions we had during our stay.