The apartment is lovely and the location is good. The tiny lift was helpful as we had a bit of luggage so we sent a bag at a time up to the 3rd floor. We did have issues with the internet, Air conditioning and a bulb in the WC blowing out. We reported the AC issue the first night and it was fixed. The second night the internet was out and a WC bulb blew and AC was not working correctly. We contacted the host 2 times and was assured the internet was being repaired and she was working with a technician for AC and that she would call us back. The internet was repaired within a 24 hr period but we never heard from the host until we after we had left 2 days later. The bulb was never replaced while we were there and the host basically ignore it when reported. Lovely place to stay but communication is lacking.