Florent's home is amazing. You will be so comfortable in his marvelous apartment. Also, I must confess that I messed up the arrival time and wasn't able to follow Florent's clear instructions in a timely manner (typical traveling issues...). But despite that, he was able to get me the key and codes anyway to save me from having to find alternate accomodations that first night. This went far beyond the normal call of duty and I REALLY appreciated it.