First, the good: this is a very attractive space with 4 bedrooms. The host is clearly creative and the decoration is interesting. There are toys for children to play with and a washer and dryer.
Now, the bad: there are two main issues. First, the host uses a concierge service that is confusing to deal with. There was an issue at checkin, and we were informed that we would have to wait an extra two hours to check in while someone came to clean. We had lots of luggage and small children. The bot replies (clearly with repeated text!) on some of the messages were mixed with the host’s replies. The various entities we corresponded with suggested we take our luggage to a storage a mile away, but that was quite complicated since there were 5 of us. We would have been happy to check in late if we could have just left our luggage while the person cleaned, but there is literally no one local to assist or talk to. The host comped us $50 for the ultimate 2.5 hour delay (they did not make their own deadline), but that did not make up for sitting on the sidewalk for so long with little kids, and losing a precious afternoon in Paris. Second, the stairs are EXTREMELY slippery. I fell down part way with one of my children in my arms. Thank God, only I am dealing with some bad bruising to my elbow and backside, but much worse could have happened to him if I had not held so tight. This is a safety issue that should be addressed with more antislip pads.
I’ve stayed in many airbnbs, and this one has lots of potential, but the host needs to fix the safety issue and make some adjustments with her concierge service either to be truly reliable and responsible or to be more responsive.