I told the host way in advance that I would be ready to check in at 5pm. When I arrived to the apartment and messaged the host, I was told they were not ready and to "go walk for two hours". They insisted I told them we would arrive at 7pm which is untrue and could me seen in our chat history. They agreed to let us drop off our luggage before leaving again to let them finish cleaning. We had to call them several times to come down and get us from the street as they took so long. We were four people and needed to use the sofa bed but no clean sheets were provided. Because they were not ready for us, they left towels in the wash. They then told us their neighbour complained about the noise from the wash machine that THEY turned on. Overall not a pleasant experience and would not recommend!