The apartment wasn't as expected, check in was made difficult through lack of communication through hosts and confusion over check in time. The shower room had mould on the ceiling due to lack of extractor fan and the noise, although expected, was a lot worse than we had imagined, going on until 2am every morning and preventing us from sleeping, although Melissa does provide ear plugs but these didn't seem to help. Melissa was so helpful herself and responded so quickly, but unfortunately we dealt with other people in the actual stay and not herself, who weren't as helpful. Thank you Melissa, despite problems we had a good stay and you were lovely to deal with.