Horrible experience! Apartment was so dirty and unsanitary that we had to leave after one night (we were supposed to stay for three nights). We found bugs (roaches and another type we could not identify) alive inside the bed, on the bedspread, and on the walls of the apartment. Most surfaces in the apartment were very sticky, as though they had not been cleaned in a long time. The dining table, counter tops, cabinets, door knobs in the bathrooms, even the front door security chain were sticky. We had to clean the bathtub before taking a shower because it was dirty. There was an EXTREME amount of dust on the tops of cabinets (so much that it looked like a “waterfall” of dust – I hope I am able to post photographs), which gave my son and I problems with our allergies. The refrigerator and freezer were dirty and were filled with opened, half used, and expired items inside. The freezer was not usable because there were so many old items inside and there was also heavy frost buildup. We were unable to sleep for most of the night and my wife said she felt a bug crawling on her in the middle of the night. The next morning, my wife had a bug bite on her face and leg. There also appeared to be a small bloodstain on the bedspread. I contacted Catherine, the Airbnb owner, the next morning and told her about our experience. I told her we were going to leave the apartment and I asked for a full refund. Catherine responded, “Thanks David for all thé informations. I’m so sorry for all the inconvénients. I’ m going to contact immédiatly the cleaning lady and share with her all your remarks. All you sleep better today !!!” When I asked about the refund, Catherine told me she was sending me €100. I told her €100 only covers one night and none of the “cleaning fee.” I asked for a refund of €323, which is the total for three nights and the cleaning fee because her flat was not clean and had many bugs. Catherine’s response was, “Everybody is very happy with the flat and the price except you.”
This is the first time I have had to write a negative review. I do not recommend this property because it is poorly maintained (dirty and unsanitary) and the host/owner does not take responsibility.