Benjamin's communication was fantastic. I generally received responses to my emails within 15 mins, normally much sooner, and they also had very help info. The location was great, easily accessible to the metro and buses, but also a great space to walk from, like I did. The space itself was very small, but that was clear in the listing. I was a female by myself and it was perfect, but I'm not sure it would be comfortable for another person (there really wouldn't be no space for 2 suitcases) or for someone who is overweight. That shower is tight! Or for someone tall, for that matter, considering the bed is on a loft. I banged my head once waking up. :( The place was clean and very pleasant. I would definitely stay there again.