Anne was very helpful the minute we booked and gave very clear instructions as to how to get to the Loft and recommended restaurants and places to park. The Loft is beautifully decorated and in the perfect location for exploring Paris. Although it's in a busy area which is perfect for eating and drinking it's tucked away and is very quiet and private! Everything was catered for in the loft and we had a lovely break in Paris...we'd definitely stay here again!