I stayed in Gautier's apartment for a weekend with my sisters earlier this month. The apartment itself was fine and exactly what it looks like on the website. Two couples would probably struggle to stay in it as the bathroom is quite small, but for us it was fine. There was really only enough hot water for two people though.

The problem we had was that we were apprehensive about our stay. We had kept in constant contact with Gautier and his colleague Bruno, informing them of when we would be arriving and leaving, and we asked whether it would be fine to stay at the apartment until 6pm on the Sunday, to which we were told it should be fine. One of the reasons we had chosen the apartment was the flexible check out they offered. Gautier often didn't reply to our messages and left many questions unanswered. After sending a number of chaser emails to confirm some last minute queries (check out time etc), we were informed one day before we were due to stay that we would have to check out by 11am on the Sunday due to the next guests arriving at 1pm that day. According to the listing, check in isn’t until 3pm for guests, so we were unimpressed with this ‘flexible’ check out time. When we challenged this, we were sent a very rude message by Bruno (who helps manage the Airbnbs). I was shocked at how badly he spoke to me, when I was paying him for a service I did not receive.

I would not stay at any of Gautier's apartments again. Not because of the quality of the apartment, but because of how rude, uncommunicative and unpleasant Bruno is. His behaviour definitely tainted our weekend. Very disappointing.