We arrived at Nathalie's apartment after a hectic 15 day coach tour across 5 European countries, we were tired, sick and had little patience. Nathalie was there to welcome us and make sure we had everything we needed. Her attention to detail, organization and cleanliness were beyond what we expected! The well stocked, beautifully appointed apartment immediately made us feel like we were home! We can't say enough about the guidance and info Nathalie patiently provided, from where to shop, what to see and how to get there, she was bang on every time! She even came and coordinated a doctor visit for us. Taking time out of her day to come to the office, translate my symptoms to the doctor and follow-up with us the next day. This woman loves what she does and it shows in her caring and compassionate ways. If ever we have the opportunity to return to Paris, this would be where we would stay! Thank you again Nathalie for making our stay in Paris a memorable one!!