To say something good first. the metro station is near and there are resaturant and supermarket nearby. Then say something important. It is a terriable experance living in the room and I have not met the room like this before, never ever. I was given the key for the flat but there was no key for the room, it made us uncomfortable and unsafe. There was no bedquilt, we went to bed with all clothes we could wear because it was a little cold at night. and it was very unacceptable that there were lots of belongs in the room like someone just leave the room, no matter what it is not a room for a guess. I demand to cancle the reservation but rejected, though the rules said that it is flexable to cancle the room. We did not get the bedquilt eaven after I told the host we need it. It is no use to complain to the customer service. It seems that only terrible dirty can cancel the room, this is the only demand the company reguate the host?