The place is absolutely beautiful, not nearly nice as the pictures show but beautiful nonetheless. Its in a great part of town, central to everything. I think our issues were more with the concierge company that Annie-Claire uses as opposed to the flat itself.
We arrived at the flat a 20 minutes late but we were informed that the person set to greet us couldn't wait around that long so we were provided with directions. Had that person be able to greet us and show us around I believe the ensuing issues wouldn't have happened.
We were only given 2 towels for the week long stay, not awful had there been laundry but there wasn't.
There were no blankets in the apartment or on the bed.
There was old bottles of wine and old food left in the fridge and on the counters. (maybe the previous guest left it for us?)
Ultimately, 2 days later the linens were delivered but something else happened as well. Presumably when the hosting company came to drop off the blankets and towels they also deposited a pile of poop that was left flushed in the toilet. It seemed like a giant F-U to me for making them come back to deliver linens.
Ultimately the place is great though. We made the best of the lack of service and really enjoyed our time.