My mother and I stayed in Francois' home in for three nights in mid-November. His home is well-located between two metros stops (Abbyses and Blanc) and is walking distance to the Sacre Coeur (and shops and restaurants). Francois communicated with us regularly (in good English), was flexible about our arrival and departure times, and helped us out with any and all questions that we had about the apartment and/or neighborhood. When my mother lost her passport, although he had already rented his home, he allowed us to leave our bags (later than usual) and offered to find us another place to stay if necessary. The stairs from the street to the courtyard/apartment level are a little challenging with suitcases -- but not a deal-breaker. We arrived on a rainy day so the house felt a little damp when we first stepped inside -- but it warmed right up when we turned on the heat. Having a washer/dryer was definitely a plus, as were the ironing board and iron! All in all we were pleased with our stay!