Alex is AMAZING! So communicative and, because our train was delayed, he tracked our progress and came to meet us off the train to give us the keys (despite being on crutches following a skiing injury) - he certainly does go above and beyond the call of duty! The flat was fantastic - a great layout making brilliant use of the space and the location is awesome - right in the heart of the action but high enough up to not be affected by the noise of the bars... and that was the benefit of being up high on the 3rd floor, it made the trek up all those stairs worthwhile! A fabulous stay :-)