Colette was very responsive and helpful. The place was as described. Checking and checkout were very easy. It was hard to find because of the pedestrian street. It's one of the oldest streets in Paris, not accessible by car, or taxi, which is a problem if you have luggages, and try to find the place. The building is so old that would not recommend it during winter. Heaters were provided but there were still a draught from the door and old windows. And that's how I caught that cold. The narrow stairs can also be challenging if you have a lot of luggage. I wonder how they managed to carry a fridge and washer up to that 2nd floor. The place was clean and the beds were super-duper-extra firms. May be too much for me. The location is great. It's a quiet street, with good restaurants and overrated ones. I never saw a street with so many creperies and sushi restaurants. It's an overall a good experience that allowed me to discover another part of Paris I never knew.