My wife, baby and I arrived to find there was no electricity or heat. Antoine was initially responsive in trying figure out a solution. When he told me there was no quick fix, I said I would find a hotel and he said he would refund our stay. He then told me to cancel the reservation. He became less responsive. At that point I did not trust he would refund the money if I cancelled. He said it would take too long for him to call and cancel through Airbnb but I suspect he was trying to either keep my money or avoid a fee from Airbnb for a host cancelling. It was stressful and expensive to book a hotel last minute after landing from a 10 hour flight. Airbnb directly refunded my full stay when I contacted them and explained. DO NOT book this apartment.