Marcello was very communicative and provided exactly what was described in the listing. His friend was the one who greeted me and let me into the building and he was very kind and attentive and offered recommendations when asked. I even arrived a bit late due to my schedule but they both accommodated me and we very kind. I was assured that I was situated in a safe location and it was certainly a beautiful spot and perfect for walking to many sites, museums, and shops.