Worse experience ever on airbnb!!!!!!!!!! THis is actually a manage by a call center in South Africa ...Total night nightmare!!!!!! they sent me to a flat where i could not use kitchen with huge previousnot recent water damage on ceiling...no light no electricity in some sockets bathroom radiator not working building work in the night and day very noisy befroom curtains in bedroom not covering big thin window no privacy outside light avoid you to sleep the falt was also not like on the pic with priviate stuff that dont look good ,,,soe light s not working on cheminee no place or very little to put clothe dirty in some places dust etc etc etc but the worse are the lies and manupulation and so wrong organistion you have to chase them for checking preparation but most of time they dont even know about the flat so you have to wait 30 minuts on the phone or to have another call back at the end they have no one on site to fix issue but they wont tell in first place...Can t be trusted just manipulative people!!! I m very ill they knew it but didnt hesitate to send me to a flat with this lack of comfort...not talling about other detais that are not convenient in flat. bed sheets or cover no ceiling lihgts ..It is a great flat on paper but they just dont care ...Service is si poor you have to take keys in a shop outside the uy didnt know it took 30 minuts to have the set etc etc