i was really disappointed because i got in the apartment 1,5 hours later than the check in time but my room wasnt clean and ready. i had to call them because the cleaning lady doesnt speak any english and was told to wait for another 40 min which was really inconvenient as we were already tired and wanted to rest directly. the wifi given wasnt working either so we had to call them for the other wifi's passwords. the room is clean and looks the same as the pictures, the location is perfect as it was close to metro stations.