The flat is brilliantly located if you're looking for a real city experience. The Splendid Stay team (who look after this apt on behalf of the owner) were incredibly helpful both before and during our stay. They organised our various complicated requirements for taxis and helped us with advice on timings and bookings. The flat was very well cleaned for our arrival. The main bedroom was nice but the 2nd bedroom felt rather like I was staying over at someone's house - it's a pull out bed with 2 single mattresses held together by a fitted sheet (a plush mattress cover would help), no cupboard space available for my use, a desk with the owners papers and no chair, some crates of old magazines etc. As with many city flats, the soundproofing is not perfect - we could hear a neighbour coughing all night and moving about the flat above.The pull out bed in the living room worked well. The kitchen was clean and well stocked with dishes and dish soap, but not things like sugar. Of course this just depends on the owner and is not a criticism at all but for first time AirBNBers I find it's better to come prepared with a small stock of the things I like. Appliances all worked well, and easy to use. The flat was not super warm (December stay) but there was an additional electric heater provided that we could not have done without. The TV system - it turned out the wrong remote got left out for us and the correct one was inside a cabinet, but this entailed many phone calls, and 2 visits to sort out. Everyone was very nice and in the end it was sorted out although many of the cable channels were not available. In the end this didn't matter too much, but I would ask to be shown how it works on arrival if you plan to watch much TV. The owner had left very detailed and helpful guides on how to use telephone and other AV equipment. The bathroom was clean but the bath/shower drain was either faulty or badly designed so my Mum had gunk from the drain floating in her bath. It was also a bit hard for her to reach the taps as you had to climb into the bath to turn it on and get the plug to work (perhaps not as an agile or taller person, but she's in her seventies). There were Rituals products for us to use which I thought was a nice touch. All in all, despite these very minor foibles, it's a lovely flat to come back to after being out in the city.