I rented this flat with my partner, 75 year old mother, and 9 year old daughter. I use Airbnb frequently and also rent my own home out. I cannot recommend this flat for the following reasons. Let me start with the positives:
-- great location, a few mins walk to a fantastic bakery, cafes, restaurants, and the Metro
-- good towels and firm beds
Unfortunately the negatives vastly outweigh the positives for me. This apartment lacks a human touch and is clearly a "factory" rental managed by a company that rents a large number of Paris flats. There were no drawers to put away our clothing and only 4 hangers hanging in a closet meant for two people (they dropped off some hangers when I asked for them).
When we arrived there was one small bar of soap in one bathroom, half a roll of toilet paper, no dish or dishwasher soap, and no laundry detergent. When I was complained I was advised to buy it myself and told I'd get a refund. There was no full length mirror -- just vanity mirrors in the bathrooms. There was not even a knife to cut bread. Clearly whoever is involved in renting the space has never spent a day actually living in it.
But the worst part was that our check in instructions made very little sense. We experienced the following:
-- we were unable to enter through the interior door to the building (exterior door was fine) and had someone not let us into the interior door to the building, we would not have accessed the apartment.
-- there is only one set of keys for the apartment. If you, like me, have a few adults staying together, and one wants to stay out later, or do something else for the day, you'll have to figure out who gets that one key
-- when I asked for help about this issue, the reply time was sluggish and the instructions were unclear and unhelpful
-- eventually one of us left the key inside, thinking the other had it. We were locked out. It took over an hour for someone to reply to us about what to do -- there is no phone number left for us to contact, just airbnb messaging.
-- once someone did reply, we were instructed to take two subways to get to the Check My Guest offices so we could access a second key for a $1000 deposit (They lowered it to $500). The communication was so poor that we had to get ourselves into the building and figure out where their offices were.
-- the director of the office was remorseful, but he let us know that he had 5 people working when he needed 11; hence the poor, uneven and ineffective communication.
-- nb - the stairwell was winding and a little stressful to climb, and there was no motion lighting when we came home at night, so we had to use our phones to see where we were going.
All in all, I was deeply disappointed. I would never recommend this apartment to a friend coming to Paris -- and do not recommend it to anyone.