Everything went smoothly. Communication was easy and we got answers quickly. We were welcomed warmly and got great tips where to go and eat.
Apartment was tidy and roomy for our group of ten. We got good night sleep even though the area was lively because the apartment was located at inner ward. Location was also great. Lot's of restaurants around and many attractions were located in walking distance. Metro and bus where also really close.
We can definitely recommend Florence and the apartment.