My stay at this Airbnbwas MY WORST Airbnb experience and here is why::
1. First, before I walked into the Airbnb she informed me that I MUST help her install her cable. I then spent an hour and a half on a ladder installing the entire thingand then when it didn't work, she called the help line making me wait on the ladder another half an hour. After this the TV and the WIFI didn't work and since it was Friday, she told me that no person could come but she would take the wifi box the next day to get fixed (however it didn't work).
2. She came on Monday to reinstall it (while I'm not there) and it still didn't work.
3. She came on Wednesday (the technician was scheduled to come) and he came however the wifi still didn't work.
4. Another technician was scheduled to come on Friday(after the entirety of my stay is over) to fix the wifi. However she offered to pay for 10 hours of free wifi at a further place which I REFUSED because I had free wifi at a Starbucks nearby AND these "10 hours" didn't, in NO WAY, make up for the INCONVENIENCE of not having wifi there.
5. On Friday, the technician came and I saw her and asked for a partial refund for all the days that the wifi didn't work during my stay and she was very rude and said that wasn't her problem.
6. She later rudely messaged me that the WIFI FINALLY worked(on my last day) and that she refused to reimburse me any amount. She then ACCUSED me of ruining her hot plate (she said had a mark on it after the first time she came, but I only used it once BEFORE the first time and she didn't say anything) and then rudely told me that the trash should be taken out everyday( when I saw her earlier she thanked me for keeping her Airbnb so clean and neat at ALL times)!!!
7. When I checked, she warned that the water was hot and it couldn't be fixed. However she didn't warn me that the shower knobs get hot while in use. When showering, my arm touched the nobs and got burnt ( the burn is severe WITH BLISTERS). I have taken a picture, will send it to Airbnb: THIS IS JUST NOT SAFE.
8. Finally, Airbnb is supposed to be your "home away from home". However this was NOT my experience as Monic came 3 DIFFERENT TIMES, accused me of ruining a hot plate(which is not true) and told me when to take out the trash (like my mother ) when she had no business being in the Airbnb at all.
9. Overall, THE WORST EXPERIENCE I could have possibly had and I DON'T RECOMMEND HER AT ALL and will even send Airbnb a complaint against her.
DO NOT STAY HERE. THIS IS MORE OF A HEADACHE THAN IT IS WORTH!!!!