The apartment was in a great central location with easy access to multiple train lines in Paris.
We had a terrible experience checking in and communicating with the Luckey team. My husband and I took a red eye to Paris and arrived at 8AM, and I was sent a message that check in is at 3PM but the keys can be picked up after 8AM. We were really tired from the flight and decided to get breakfast (3 luggages in hand) at a cafe close by. Around 1PM, I received a phone call from Luckey that we can check in sooner and pick up the keys from the shop. The keys weren’t there. Then I received and Airbnb Message from Luckey saying that the keys aren’t available until 3PM and cleaning service is late. Basically, we got into the apartment after 3PM and we napped on the couch while the apartment was getting cleaned. It was a quick job so the apartment wasn’t cleaned very well. We couldn’t find a hairdryer and when I messaged the team, they said to “search the bedroom or living room”. Those were the only two rooms in the apartment aside from the bathroom/toilet. After checking out and dropping the keys off at the shop, a couple of days later I received a phone call from Luckey asking where I left the keys.
All in all, a difficult and confusing experience. In the future, I won’t be willing to stay at a place hosted by Luckey.