Very disappointed.
We had planned a trip of 6 because 2 of us live in Paris and we were visiting them. Unfortunately our flight got cancelled at the last minute due to a Parisian strike.
We contacted the host as soon as we knew we couldn’t make it to Paris, to kindly ask them for a solution, since 4 of us couldn’t make it to Paris and the other 2 had their own flat there. We proposed them to change the booking days, to give us Airbnb credit, to pay half of the stay…
Even Airbnb contacted them to find a solution that suited both of us. They didn’t want to give us anything, even though it wasn’t our fault that we couldn’t fly.
I’m very disappointed they were unable to understand we were losing all our money because of an external French issue and didn’t want to help us find a solution that suited all of us.