To start with the positives - The property was exactly as listed on the ad, great location and exactly what we were expecting.
Unfortunately, the communication between us and the hosts commenced slightly scattered but manageable, however by the time a major issue occurred was non-existent and appalling.
The door code to the building changed within hours of checking in, and upon realizing this, my partner and I attempted to get ahold of our hosts and airbnb, with no luck. We were locked out, with all of our belongings inside. By the end of our trip, no update on the door code had been provided and for all the hosts knew, we had been locked out of the property for over 24 hours with no communication whatsoever. Airbnb was very little help as well. I am extremely disappointed in the experience we had, and can easily say it’s the worst experience on airbnb I have had.
*The host himself asked me to figure out the door code and let him know what it had changed to.