VERY POOR COMMUNICATION!! first, we confirmed the check in time at 8:30pm however when we showed up at the door on time there was no response from the host. we called and texted for an hour, and when we could finally contact the host, she messed up my confirmed check in time and said we didnt inform her our arrival time (but we did). We checked in after 1.5hrs of waiting only when the housekeeper came down to check if there are anyone. The host didnt contact the housekeeper regarding our arrival. he said he has already waited for two hours upstairs while we were at the door downstair. Overall, there was NO response from the airbnb host. Moreover, during checkout time we tried calling SO MANY TIMES to inform that we were checking out but no one picked up the phone. When we were checking in, we asked the house keeper that if we can leave our luggages in the house after checkout, and he said okay. however after 30 minutes of nonstop calling during our check out, another airbnb host FINALLY answered the phone and told us that we HAVE TO go back (even when we have already left the apartment) and take out our luggage before 11am (we checked out at 10am). we had to rush back to the airbnb and find luggage storage by ourselves. it wasted our time in which messed our schedule and we couldn’t visit our tourist spots. IN CONCLUSION, WE HAD A VERY BAD EXPERIENCE WITH THE STAY.