Shared toilet did not have a lock, couch was a bit broken and we didnt really understand how the airco worked. The links to get in were expired but we texted and they helped right away. We got a noise complaint fairly quickly. I did not think we were making a lot of noise, however we were with 8 and I dont know what they were doing in other rooms. All things considered we had a good time staying there, they were really helpful (and most of these things can be fixed quite easily)