Renaud is a thoughtful host who is genuinely interested in his guests not only having a great stay in his apartment, but also a great trip to his city. He was proactive in asking us if we needed anything before the trip, then made sure to be there when we arrived to let us in and show us around. It is obvious that the apartment was completely renovated in the last 2 years or so, as everything floor to ceiling is updated. I appreciate that Renaud looks at things from the customer’s perspective, evidenced by his including a laminated, step-by-step instruction sheet in English on how to operate all the appliances. Included were the washing machine, dishwasher, microwave and heating system.
Besides providing a nice apartment and being an attentive host, he demonstrated to us that he really cares about his guests and will go above and beyond to help. My wife contracted Covid-19 while in Paris, so we had to delay our departure at the last minute to allow her to recover and test negative. The apartment was already committed to a new guest, so Renaud rented us his own apartment in the building for the 5 days we needed at a reasonable rate. He really came through for us in our time of need, and for that we are truly grateful. Thank you Renaud!