Renaud was great in every sense. We had a slight plumbing issue the day we checked in, and Renaud personally came over to check it out within a few hours. He even sent a plumber the next day to make sure everything was in working order. He communicated well and was very accommodating. He also accepted our early check-in request that was made last minute.
The location was also great! Walking distance to most of the tourist areas including the Louvre and the Royal Garden, minutes to local bakeries and shops, and only 2 blocks away from a metro station. The apartment is far enough from busy streets so it's quiet at night, too.