The host did a good job of communicating with us and getting the keys to us through an agent, who was friendly and provided us with a map. The location is good and the apartment is roomy, although it is on the 6th floor with no lift. The apartment really wasn't very clean -- the host's stuff is everywhere and there is a lot of dust and grime. The kitchen kettle was thick with grease and the coffee maker hadn't been cleaned in quite a while. Same with the bathroom -- the fixtures are coated with soap scum and dust and the cabinets are completely filled with the host's things. There is a pile of rags in the bathroom. The kitchen cabinets are filled with food and other stuff, and nothing is very clean. The closet is completely filled with clothes and there is no place to hang clothes. Only one of the beds had been made up, we received only 1 towel set, and there was no TP in the house, so we called the host's agent. Although they provided more sheets and towels, we were told we had to supply the toilet paper ourselves. We also bought dish soap, paper towels, and a new bar of soap for the bathroom.