This property is in a good location - very close to a metro station and a lot of restaurants and cafes. There was a place for all 14 of us to sleep fairly comfortably. We arrived shortly before the 3pm check-in time, and saw that the key box was open and empty. It was unclear that the unit was being cleaned, so we were concerned that the key had not been left for us. The entrance is in an ally, so we just waited on the sidewalk until the cleaning was finished about 20 minutes after the 3pm check-in. The unit was nicely cleaned. Because there are very few windows, it was very warm and stuffy, and 2 of the 5 fans did not work. One coffee maker didn't work, and the other leaked all over the counter. My brother-in-law was able to fix the first coffee maker. The shower in the upstairs master bath was very mildewed, and flooded after 60 seconds. The shower head was not mounted to the wall, so had to be hand-held. The mattress supports of one of the upstairs twin beds fell out the first night. We were able to put them back in, but they fell out easily again. The upstairs ceiling leaked in several places, causing some slippery puddles, and dripping on us while using one of the toilets.
The above things were inconvenient, and need to be fixed. However, my main complaint is that Joffrey only responded to my communication at check-in to let me know that the cleaning service had finished. When I contacted him about the leaks, shower drain, fans, coffee maker and broken bed, he did not respond, and I haven't heard from him since. When I didn't hear from him, I copied my message to Airbnb Customer Service. Although they followed up with me to see if the issues were resolved, they weren't able to do anything about them.
If I had received a message from Joffrey, even if he had said he would not be able to fix the issues during our stay, and possibly apologizing for our inconvenience, I would have gladly gone without posting a negative review.