The stay started out fine, though the cleanliness could definitely have been better. But on one of my last nights at this apartment I got back late at night and found that the code into the apartment no longer worked. I messaged and called the host many times but no reply until the next morning at 10:30am, leaving me without anywhere to sleep that night. The host did not even apologize or provide any kind of explanation. Airbnb support informed me that the host refused to reimburse me for that night so Airbnb were nice enough to provide it instead