Eugenie was incredible! She was very communicative about the fact that she could not meet us to let us in as she had to work late but left very easy instructions about how to get in. We were then welcomed with a gift bag of chocolates, a bottle of wine, a card and a chalkboard message welcoming us in. She then checked in with me several times along the stay to make sure everything was okay. Aside from her personally, the apartment was even more beautiful and airy than we expected from the photos. It was very nice and clean with windows on both sides. We had an amazing time here and would certainly stay there again.