The response time from the team managing the apartment was not good. They promised solutions and answers and didn’t deliver. We waited for a promised fan to be delivered and was told it would be there before the end of the day. At 10pm we called and they promised a call back before they closed at 11:30, no response, called back and agin was promised it would be addressed the next day. Again we had no response and called/emailed multiple times. They then told us to buy the fan ourselves and they would refund us, we brought the fan and have still not been refunded. It’s too bad their service is so poor as the place is nice.