The quality of service of reception at Hotel Palm was consistently amazing. When an unexpected need came up regarding check out, they displayed flexibility and genuinely worked to help us out. Thanks to them, everything worked out fine. They were very kind and inviting. The room was very comfortable, and came with a complimentary mini bar, hot water kettle, and tea/coffee packets. We appreciated that we would be welcome at other hotels in their network as well as the 2pm-2am snacks in the lobby. I will stay here again if I am lucky enough to make it back to Paris.