Charlotte was a very great host and communicated well with us. We were however really disappointed with the bed situation, they were incredibly uncomfortable, especially the third one that was added and we couldn’t finish out our trip there because of the issues with the beds. The photos also showed the apartment in a better state as it was a little different. It was also the hosts personal apartment, so it had all of her clothes and such in it, which was a little uncomfortable to work around. Wasn’t really satisfied with our experience and cant say the other reviews were quite accurate.