We had a very nice stay at this cute and cozy unit! It was just as described with no surprises and is very clean. Sabrina is easy to get a hold of and is quick to respond - no issues with communication whatsoever. As some others have already noted, since the unit is on ground level and facing a courtyard where sound bounces off the walls, there can be some noise, so we had to use earplugs for sleeping. Otherwise, the unit is very close to the major train stations, so it is easy to get around. Also because of this, one would have to expect the hustle and bustle of the area at all hours.