We didn't meet with Jean Luc but he was always responsive & helpful whenever we contacted him. Rosa met us to let us in - she was lovely although does not speak English. The apartment was beautiful, just as shown in the pictures. The location is great - close enough to walk to all the sites but just outside of the tourist trap. There are many lovely eateries in close vicinity. The upstairs room does get warm through summer but the evening breeze does cool it down. I would absolutely recommend Jean Luc's beautiful apartment.