I was shocked when I received the request of extra cleaning fees from Airbnb. Been using the Airbnb portal and paying the cleaning fees for all of stays over the years, never have the problem of EXTRA cleaning fees requested.
As you see from the images what Marie sent you, there’s NO damages on the stay AT ALL. We didn't wash the plates but we did put the plates nicely at the sink. We packed the rubbish nicely and leave it beside of ashcan because we stayed there for 4 nights and no instructions given by Marie if the rubbish was filled!
This was ridiculous and wasted of my time to explain this situation. I would not be recommending to my friend and family if I been charged this EXTRA cleaning fees and I did paid for the cleaning fees!
Please kindly educate your host. I have reason to believe her cleaner tried to charge Marie the cleaning fees and Marie try her luck to request from me!
For those wishes to book the stay, please think twice before you do!