The apartment is beautiful and in a great location. Check-in was easy as we were sent an email about a week before our stay that gave us clear check-in instructions and even allowed us to book a ride from the airport to our neighborhood. Communication was very prompt. We had a minor issue with the water heater that was quickly resolved through a WhatsApp conversation with the host. The only drawback to the apartment is the steep stairs up to the 3rd floor apartment(what Americans would consider the 4th floor). It was a bit difficult to climb the stairs with our larger bags. It was worth it though for the beautiful apartment and location. Would definitely stay with here again.