Excellent location and good communication up until after check out.
There is a shower and sink in the smaller bedroom with no shower door so the bedrooms steams up when the shower is used. This layout could have been better described in the description.
There is a very nice bathroom off the main bedroom but it has no toilet. There is one separate toilet. There were no mirrors in the toilet or the small bedroom but the host has since put some up based on my feedback.
There was only one bar of soap between 4 sinks.
All towels and my bedding were wet on arrival and they didn’t dry until the next day. The bed was therefore very cold and wet on the first night.
My friend couldn’t open the front door as it is so stiff to turn the key so I had to keep coming back with her to let her in which is inconvenient.
A few kitchen items were quite dirty.
We stayed here instead of a similar priced 4-5 star hotel but it wasn’t worth the money.
I complained to the host and he offered a tiny refund so I asked for a refund of about 30% for 1 of the 3 nights we stayed and then he stopped replying after giving further explanation why it was requested.
Airbnb are now investigating and this review would have been positive if the host understood how inconvenient it is and offered a partial refund to match the inconvenience.
I think the host can improve the experience for future guests but sadly we did not enjoy a comfortable stay and the host did not try enough compensate us for the problems. We moved into the relais & chateaux hotel afterwards, which was a much more comfortable stay for nearly the same money.
What a shame :(