DJ Ice is very responsive - when the building hall light was not working, he submitted a claim to the building maintenance dept and came within a few hrs with a rechargeable battery-operated lantern as a temporary solution. When the shower had an unexpected drainage issue, he came at 10:30pm on a weeknight and fixed it. If you know the French, this is unheard of - all my Parisian friends were shocked at how helpful and determined he was to remedy issues immediately. DJ Ice is committed to making sure you have a safe and comfortable stay, and the location of this studio is excellent behind Invalides with a gorgeous view of the Eiffel Tower. I highly recommend DJ Ice as a trusted host.