Great apartment, very well equipped with everything you might need, everything's new and clean. The neighborhood is quiet and lovely, lots of great places to eat and supermarkets. We didn't get to meet Flo, but he was very friendly and helpful over the phone. All in all we had a great experience with this apartment, one minor shortcoming to take into account if you're travelling with luggage - it's on the 5th floor (+a ground floor) and there is no elevator.