This was by far my worst Airbnb experience and I do not recommend staying at Maud's place as it is not worth its price. The apartment does not meet the quality standards mentioned on Maud's profile. Entire flat was very dusty, unclean and not prepared for a guest stay. Kitchen facilities do not meet the standards, as there is no space for cooking and all the equipment was dirty and filthy. Fridge lacks freezer door, which caused the damage of the food. Bathroom towels smelled unwashed and bed linen was not fully provided. Moreover, the apartment was mouldy, especially in the bathroom area as well as inside the washing machine, making it impossible to use the washing facilities. The entrance door is not secured as the handle is very loose and therefore door does not lock properly, making it unsafe to leave valuable belongings. Wifi is not working, even though the apartment is advertised as laptop friendly. Also, even though the cleaning fee is included in rent price, host sent a private message with instructions of what needs to be cleaned before leaving the apartment (to throw the rubbish, wash the dishes, put the towels and bed linen in the bath). Maud communicated mainly in French, even though on Airbnb profile she claims to speak in English. All the concerns about the flat condition were completely ignored by the host and the only replies I received were offensive, disrespectful and aggressive. After claiming the refund, the host came up with false and made up accusations over the damage that has never been done in the apartment. I am highly disappointed with the condition of the apartment itself, but especially with completely unprofessional, rude and vulgar behaviour of the host.