The apartment was girly and cute. However, it was freezing cold when checking in and there was no hot water. The broiler was not working. There were 4 of us (apartment advertised for 6) and we were unable to shower as the water was freezing cold. One of us ended up taking a hotel. We communicated with Emilie but nothing was done. We were absolutely frozen during the night, to the point that we shared beds in order to double up on blankets. All of us have lived multiple years in Paris and have never been so cold inside an apartment. The apartment had not been heated prior to our stay, making it take hours to warm up. I am currently in another Airbnb in Paris, and it is warm inside. Emilie was fairly responsive but had no one in Paris who could even try to fix the situation and she refused to issue a partial refund. Moreover, some basic amenities such as hand soap were missing.