I was extremely disapointed with Elias and the apartment. Intially communication was timely and quick. Elias attempted to get me in earlier then the 3pm check in. After 2:30 pm I entered the apartment and the person cleaning indicated to me that the cleaning was complete and left the apartment. I then walked around the apartment and was completely upset. There were 3 empty water bottles from the previous guests on the kitchen counter top. Then there were crumbs and long hair on the coffee table and lastly and the most disgusting there was tooth paste water on the bathroom mirror above the sink. I contacted Elias immediately and he said that he would send the cleaning person back. After I showed the cleaning person these 3 things he proceeds to clean the mirror and coffe table with a rag and water. I asked the person dont you have any cleaning products? He then began to search for them in the apartment. He looked in 3 different locations to find the cleaning products. This really disturbed me. How could he not know where the cleaning products were if he just finished cleaning 10 minutes ago. I then began to think how well was this apartment really cleaned. Moments later Elias texted me and asked if I wanted to cancel if the place was not suitable for me. He also informed me to respond quickly. I responded immediately and said yes I would like to cancel. He told me he would contact airbnd. Moments later he texted me again and stated that I had to cancel not him. So I contacted airbnd and they informed me that they must contact Elias. After airbnd contacted Elias, his version of the story changed he stated that I did not tell the truth and that he was not going to refund me. All of my correspondence texts with Elias are on the airbnd platform and they show my comments and complaints to him about the apartment and all of his responses including that he would cancel my reservation. Then he did a switch and informed airbnd not to cancel and that I must pay even if I dont want to be there. I am currently handling this with my credit card company. I dont like untruthful people and Elias was not only untruthful but he then stated in text that I was. Very disapointing and upsetting especially since the airbnd representative I spoke to observed all the text messages with my complaints and Elias asking me if I wished to cancel and still he could not refund me. In total transparency the apartment is acutally in a very good location and it is very large but I did not feel clean.