Our one night stay was very pleasant, I would definitely return! I loved the area and the small boutiques, food, and local cafes. Less touristy than other areas and very close to the metro. we had a top room which was very cosy.
The receptionists were very friendly but took a while to get my confirmation info. they were able to book us a taxi to get to the train station (much easier than Uber bc Ubers don't like to come to this area and cancel often).
Not sure these things can be changed but it is constructive feedback for the future/for others - the bath tub is nice but can only fit 1 small person. I would've loved a bigger bathtub. There is only 1 elevator that is also used for maintenance staff as well so it is very slow. It took about 5 minutes for it to come to the lobby- I took the stairs down once bc it was taking so long to come. I guess while you wait you can have a cup of water or tea since there are snacks in that area.
The staff was very nice and accommodating. Would recommend and definitely come back!