Joffrey made no attempt to respond adequately to my messages asking to fix the WIFI. We had five nights with no WiFi, I begged Joffrey to sort it as I needed to work on line. He simply asked me to reboot the system and check the fuses. The hob did not work or the TV. I was with my 84 yr old mother and it was our first time in Paris together to visit her grand daughter. We were so disappointed and let down. I am also an AirB&B host and have stayed all over the world from Kashmir to Palestine without issues. Our host made no effort to contact us despite my attempts to get his help. Also there was only one Toilet role and despite the advertised espresso machine no coffee was provided.