First I want to say what is good about Coralie’s apartment: it is very charming and cute and well-decorated and the Bastille location is fantastic. Really can’t be beat. Very close to the metro and easy to get anywhere in the city. Nearby cafes and restaurants are really great for the most part, and it’s a short walk to shopping and culture in the Marais too. There were a few things that made my stay less than stellar, unfortunately. Firstly, some basics: the apartment is a five floor walk up, which should have been noted in the listing. I had my 82 year old father with me at times and I would not have chosen the place if I had known that it was at the top floor with no lift. There was no soap at all in the bathroom and the towels provided were rather old and falling apart (one was a kitchen towel). The toilet and shower had clearly not been thoroughly cleaned and began to smell the second day I was there (I eventually found Coralie’s cleaning products and sprayed down things myself). The fridge had a rotten cucumber and lemon in it and containers of rotting food, which made it difficult to store any food I purchased during my stay. But most difficult of all: the key retrieval and drop off at check in and check out was extremely stressful, as the keys were left at a restaurant down the street and the person working there refused to admit he knew anything about it when I arrived. I wrote Coralie about the situation and she insisted that they did have the keys and I should ask again, rather than contacting the restaurant herself. It took two tries (with my luggage in hand) before I was given the keys. Coralie also gave the wrong address for the restaurant and I had to find it on Google maps. Check out was even more stressful—not only was her cleaner, who was supposed to pick up the key, fifteen minutes late, but when I told Coralie my Uber was waiting to take me to the airport and I would leave the key under the mat, I was told that I could not because it was the only key and that I should go back to the restaurant that was already problematic to deal with on my arrival. I ran over as my car waited with my luggage in it and the people working there were *incredibly* hostile to me, refused to accept the key, and all but kicked me out. I called Coralie again, very frustrated as I needed to board a plane soon and it is not ok to keep an Uber driver waiting for so long. She asked me to go to a *different* restaurant and hand a stranger working there my phone so she could explain that they had to take her key. I was running around her neighborhood, asking strangers to take her key while I was becoming later and later for my flight. This was honestly the most stressful and outlandish check out situation I’ve ever experienced in my ten years using Airbnb. It should not be up to the paying guest to figure out what to do with the keys upon departure and the situation I was put in was extremely uncomfortable and inconvenienced me in a way I don’t find acceptable. When I expressed my frustration on the phone and noted that I was going to be late for my flight soon, Coralie, who seems like a perfectly nice person otherwise, explained that being ten minutes late is normal in French culture and I should not expect professionalism because she is not a professional—this is just her apartment. I have spent the last twelve years coming to Paris for research and I must say this was far beyond what I consider normal in French culture. Coralie was on the whole fairly easy to reach, but not always terribly helpful. In terms of her assertion that she is not a professional— it is true that this stay felt like house-sitting for an absent-minded friend rather than someone I was paying for a hospitality service for a weeklong stay. So if you do not mind this kind of experience and are ok not being provided the basics of what is expected when you pay for such a service, I could recommend the apartment based on good location and decor.