Nice apartment in a great area, overall apartment is fine except for a slightly mildew-y smell in the bathroom. The bad review is for the terrible check in experience and subsequent issues getting into the apartment throughout the stay. They did not send us the packet of info with instructions to get in and the door codes ahead of time. When we messaged them upon arrival, during our check in window, they did not respond for several hours while we waiting outside with luggage on a cold day. After finally getting in, the keypad had to be changed the next day. Doing so reset the passcode which they assured us it would not do. Fortunately this time when we could not get in they responded within 15 minutes. Very stressful stay, will make me reconsider using Airbnb while traveling internationally in the future.