Was not a pleasant stay. My family & I were there for an international fencing tournament traveling from San Francisco. From checking in, the keys were not there! We stood around in the cold to wait for someone to arrive to let us into the place.
Next one of the showers flooded the first night we arrived. It flooded the bathroom & part of one of the three bedrooms! Both of my kids had to sleep on the couch in the living room the first night! They sent someone to fix it but was non functional for two days. Next the washer & dry was broken 5 out of the 6 days we were there! We had to do laundry at a laundry mat down the road. We had cockroaches in the kitchen & had to make sure all our bags were zipped up so they wouldn’t travel home with us! They charged $2600 for 6 nights and only gave us a $300 off for all the trouble! Please update & clean the apartment well!! Please provide the basic necessities such as toilet paper soap and shampoo! Airbnb was NOT Helpful!