I gather one rarely meets Kylliki but her warm presence is obvious in the apartment. And I had the pleasure of meeting her husband who responded promptly to a query. The apartment is one floor above the elevator so some might want to know this, but no bother at all. And it is very quiet, which is great because Port Royal can get busy. There was I think a new kind of wifi that caused some questions but it was nothing serious and Kylliki's husband got right on it. I lived my stay and would totally come again.