We were travelling as a group of two couples, one with young children, and we arrived at different times. Throughout the booking process James was very helpful, assisting with our original booking query for a busy time over new year. Communication was timely, with swift responses. Apartment is very comfortable and in a great location close to public transport and all the many amenities of Le Marais, convenient too for walking to central Paris. Apartment is on the the 3rd floor and the lift is small, only a problem if you have lots of luggge. We hadn't realised there wasn't an oven in the kitchen (only a microwave) but we still managed to rustle up a lovely New Year's Eve dinner. Plenty of good restaurants and bistros nearby anyway. Would recommend and would stay again.