Firstly the positives:
- the apartment is in a GREAT part of town
- the shower is good
- beds are comfortable
Now the negatives;
- In terms of the logistics the check-in routine is far more complicated than it needs to be. I was sent 3 or 4 different codes - it felt like a spy game. They simply could have left the keys in the street-side lockbox.
- Secondly the communication was just overwhelming. I must have had 8 separate calls from the manager just following up on emails that had just been sent. It is way too much and unnecessary. Just as I’d got through all the calls about check-in they started again for checkout!
- Thirdly the apartment is very smelly. There was a strong stench of freshener which we removed but otherwise it smelt of smoke and other unpleasant smells (a damp body odour?). This was probably the biggest issue and would stop me returning. The apartment needs a good airing for about a week.
- Finally in terms of general condition: the fridge doesn’t work as the door doesn’t close properly. Also the cot provided was left half assembled as it was broken. It was obvious to the person assembling it for us that it didn’t work and that person elected to wait for us to request another.
So all in all I won’t be back and I would recommend that the manager/owner pay attention to this feedback.