Everything was great with Pauline, from the reservation to the check-in. Very responsive and helpful. The place exactly matches the description; the kid's room is unbeatable. She offered too many cars, aircraft, helicopter toys and books, and my kids were so happy and busy playing, that I and my husband can relax for a good hour. But the downside is now my son wants the mega garage car toy that Pauline offered ...:) !
One small thing I like to mention, as it is an older building so I am a bit worry that we might disturb the neighbor downstairs if my kids were running or just walking around. Hopefully we didn'.
Highly recommend especially to family.