Never got to meet Frédéric but the communication was excellent all the way through and the self check-in and check-out were very easy as the instructions were very clear. Frédéric allowed us to stay longer on our last day as he had no guests after us and this way we could enjoy Paris a little longer, which was very nice. Overall, the description matches what you get, although we couldn't use the TV (we didn't ask Frédéric for help on this though). The neighborhood is very multicultural and there is a lot of street commerce in the area. Subway access is good with two metro lines close by.