Anne was wonderful and very helpful! The location is great, really close to Louvre and metro stops. Lots of restaurants in the area. Anne was helpful in making suggestions on what to see and places to eat. She printed our Louvre museum passes for us and even called our rental car company on our behalf. The room and common areas are big and spacious. Bathrooms are clean. The place is on the 3rd floor so there are 96 steps and no elevator if that is a deal breaker, but my mom who is 74 can do it, so can you. We walked to a lot of places in Paris, and took the Metro some, but this was a great place to start and finish our days!