Florence is such a wonderful person to deal with. She was warm, gracious and always helpful when needed. The room was perfect for what I wanted (quiet, good place to sleep) and the location is AMAZING. You are so close to the Eiffel Tower and Metro lines that exploring Paris on your own is a piece of cake. I could not recommend her more and when I return to Paris she will be the first place I will look for. Amazing experience all in all!