The staff was very helpful and we felt welcomed- they recommended places to eat, they offered coffee, tea, water and croissants and they helped us with the taxi (be careful, the taxi could be very expensive for tourists, so you should avoid it- unfortunately, we had to go very early and there was no other option).
The room was clean, with a nice view. The location is good, close to the subway and only 30 minutes away from the tower, with lots of cafes and restaurants around. A good place to stay for a few days and enjoy Paris.