Communication beforehand was great. We did not meet Eleonore but all instructions to access and leave the apartment were very clear. We loved staying at the apartment. The location is fantastic just beside the Pompidou, lots of great shops nearby and easy access to the metro but also very central so we walked most places. The apartment is lovely, stylish and light filled with loads of space for the four of us to relax in the evenings. Any questions we had during our stay were answered quickly. We enjoyed our stay hugely and would love to stay again. Thank you Eleonore!