I booked this Studio a month earlier to my planned trip to Paris ( from May,20th ,to 28th. 2016) me,my wife are over 60 years old,and i am a heart patient. I asked my Host,about the place ,and if it is with high Stairs..she answered : it's a "Few steps on 1st.Floor " !! When we reached our destination,we found a very high,very steep First Floor steps,followed By another 3 dangerous steps to the Studio entrance door..! Those 3 steps need a lot of attention when you step down the place (inconsistant in height,dimensions,due to the fact that the building is very old )
When entering the place, by Noon time, it was still without cleaning ,sheets piled on top of bed,and the place smells with high humidity,coming from the walls. My wife has Allergy against dust,humidity,and starts coughing badly We left our luggages there,and left,after 10 minutes.
I called the host from outside shop (we had a problem w.our Cell phones,SIM cards did not work properly at 1st,2nd.Day) and she Said Cleaning will be done around 2PM.
I told her we can not stay,and we will pick our stuff,leave, because the place was behind our expectations,and because of the smells,affecting my wife's health conditions.Host told me she will answer me on an E mail..!
She did not..! I tried to call her again several times,but she did not answer!
I had to search for another place to stay (7 nights )and finally we got a nice,Good hotel ) I had to pay for the entire stay again,and because of the Unfair policy of reservation ( Strict ) I am not able to get any,or all my money that i paid in Full !!!
This is not 1st. Time visiting Paris,and i rented an Apartment before (different website ) and we found Exactly what we expected,and paid for.
Frankly,i will think 100 times,before making any Reservations on this Website again..
This place is bad choice for elderly people,with Heart, any health problems...!! I am telling what happened honestly,withiut adding,Or taking any facts off.
Monem K.