Unfortunately, poor service made our stay less enjoyable then it could have been. Definitely felt like the company who ran the Airbnb did not care about us once we paid which I was quite sad about.
The worst:
When we first arrived, we found an empty bottle of soap in our unit which was a basic essentials listed in the unit. When asked about it they told us we had 3 soaps in the unit. After sending picture proof, they ignored the message, then after sending another picture they said they would get back to me. Until the end of our trip, nothing was ever done. Would have preferred they told us to **** off and buy our own soap then make us wait and never deliver.
How does this effect our trip? Well, we only had one set of keys and the door self-locks. If we lost our keys, what then? Could we trust someone who promised us something then never delivered? We may never get back into our unit. If something happens? Well we are screwed, no one would help us. That knowledge made our trip less relaxing for sure.
The best:
The people who check you in, and check you out! They were super friendly, made sure to arrive at the same time (or even earlier) then us, and make us feel welcome. Shoutout to Nawal and Yoann for making us feel welcome.
The good:
- The place is actually quite nice! It's located in a very good area, near the Roissy Bus (Direct Airport to Opera bus) which I recommend you take to get to the unit from the airport.
- There is a small Monop' and Carrefore nearby so groceries are easy to get.
- Very walkable area, with a nearby train station. Place is so bustling though that we tended to walk and just enjoy the atmosphere.
- I believe the building shares a huge hot water reservoir so you can get lots of hot water when you shower.
The Bad:
- The bed is super uncomfortable, its a sofa bed that has many spots that sink down when you lay into it. Also means you can't ever have a sofa and bed at the same time.
- They do not supply anything to scrub your dishes, so basically you have to go out and buy a sponge.
- There are also no drying racks or dish towels provided, so even when we arrived dishes were wet with stagnant water from the previous tenants.
- The bed underlay looked to not be washed potentially. Had some dust and rocks we had to toss out on it.
- Kitchen does not have a kitchen knife, so expect to cut everything you cook with a dull steak knife.
- It's in a central area so expect crazy amounts of noise outside. Poor noise insulation.
- Weird that there is a check-out procedure, but as mentioned Nawal was a sweet and friendly person! Used to leaving the keys in the unit especially with a self-locking door.