I would like to take this chance to extend our sincere gratitude to Franciose and her team. We had to change the dates and Francoise and her team were extremely helpful and accommodating. Also, as I was travelling with my assistant dog, I had to ask if it will be ok to bring Tommy despite the 'no pet policy' and got the approval and welcome for both of us, which was extremely nice and meant that we could all stay altogether as a family!