We communicated with Adrien, and he was clear with his instructions and responsive. My partner arrived prior to me, and he had no problem communicating and getting into the place. The apartment was small but clean, and had a comfy bed and living room area. It was in a great location, and close to an area with A LOT of restaurants, shopping, coffee houses, and subway lines. The Louvre was a 15min walk. The apartment is on the 4th floor, and there are a lot of uneven stairs to climb, but that was not a big problem. The bed and tub/shower were a little small, but I think that is standard in France, and the dual shower head made up for it. The lock on the door felt strong and secure. My only complaint was that although the towels were clean, there were only two and they looked old and very used.