Isabelle was very helpful! She asked me to check in at 6pm because the guests before us were checking out late, but offered to hold our luggage for us at her place (located on the same floor) starting at 2pm which was very helpful. But luckily when we got there at 2pm, we were able to settle in the flat. She answered all of our questions and was a very gracious host. The flat was very close to the metro/train station, which is very convenient! The flat was quaint, but was enough for the two of us. I would definitely stay here on my next trip.