Nicolas was available every step of the way, from before we got to Paris, helping us arrange airport transportation, to literally meeting us at the door and assisting us up the stairs with our bags. He provided wonderful special touches, like breakfast, and lots of helpful information, like restaurants, transportation, and hints. He speaks English well, really helpful since we do not speak French. The apartment is perfect, has everything you will need, ( he even thought to provide umbrellas, thank you Nicolas!) quite sweet, and the six flights of stairs are tough but doable. I would say the only people this apartment is not perfect for would be those who cannot negotiate the stairs. The apartment itself is simple and stylish. We spent a week here and could have moved in.......