My daughter and I visited Paris as a joint birthday celebration. It was the first time I had tried Airbnb and I was crossing my fingers that it would be ok. Right from my first communication Anna was charming, friendly and always quick to respond. Toby, a friend of Anna's met us at the apartment and was kind enough to be there earlier than the check-in time. He also helped with my very heavy suitcase. Toby told us what we needed to know about the apartment and area, he also said he lived close by if we needed anything. This was great as we had tickets to the Eiffel Tower, Big Bus and Seine cruise stolen on the Metro (nothing else thankfully). I contacted Toby and he offered to print the bus and cruise tickets (unfortunately the Eiffel Tower tickets were timed) and deliver them.
The flat is lovely, compact and yet feels spacious because of clever organisation of the space. We absolutely loved it and felt very safe. It was spotless and became a true home for our short stay. We had an unforgettable and wonderful time Anna and Toby had a great deal to do with this. I asked if there was a place at Gare du Nord to store cases and Toby suggested I ask Anna if we could leave them at the apartment as the new guests weren't arriving until the next day. I was surprised and touched by Anna's enormous kindness as she arranged for the cleaner to come 24 hour later and let us use the apartment until we needed to get our train. This really was a fantastic first Airbnb experience.
Anna your apartment is gorgeous, even though I haven't actually met you I like you very much and you have great friends.... Thank you