We arrived and had a few issues with the flat. But Anna kept in good communication with us and helped resolve some of the issues and offered us a refund for the inconvenience caused. She was always polite and helpful.
The flat was nice but a lot smaller than it looked in the photos. We were 6 people, 4 adults and 2 teenagers who are adult size. The bunk beds featured in the flat are only for small children. The elevated bed was just big enough to fit the 2 teens.
All else was fine. The elevator is a bit unpredictable and can get stuck. But this seems to happen and Anna is aware of it.
The area was lovely, great restaurant just next door serving great burgers and wine. Friendly service.
The apartment was expensive and perhaps not quite worth the price. But we had an enjoyable time anyway. Anna looked after us and dealt with the issues we encountered which made the stay good also.