Michael was very prompt in his communications online but he didn’t introduce himself in person we only interacted with hotel staff. This staff is very kind! Especially the young woman at the front desk. The location was nice for Montmartre but we had some difficulties getting into the main parts of Paris. Also there is no AC and it was extremely hot. We thought it’d be okay if we opened the windows but it was so loud as it is situated on a busy street where people seem to be out at night. Other than that we enjoyed our stay!