Communication from beginning to end with Veronica was great. The apartment is close to the metro station including Gare du Nord, which we used to arrive from London and to visit Amsterdam. The neighborhood was a melting pot of culture. Certain areas looked a bit rough, but the apartment is in a gated building. The people were friendly and helpful when we had questions. Veronica left us plenty of refreshments.
Unfortunately, our stay wasn't as pleasant as others. There was mold that covered the entire bathroom walls, the toilet seat was broken in two places and taped back together. Our biggest issue was the flying ants/bugs in the bedroom. We were constantly spraying but each day the bugs kept coming. She did offer to send her cleaner and even offered to come herself, but we figured, we're out all day and didn't want to waste our stay trying to fix things that should have been done prior to our arrival. We all ended up huddling together in the living room until we left.
With so many good reviews maybe it was just bad timing for us? She seemed sincere in her apology and later refunded us some of the money.
The city of Paris made up for all of this. Beautiful city!