We unfortunately had a horrible event that soured an otherwise great experience. On our third evening, we entered our locked apartment after a full day out to find one of our suitcases rummaged through and an envelope that was previously filled with cash completely empty. We immediately reported this to the host, who refuted the idea that the apartment could possibly have been broken in to (essentially calling us liars). We never blamed the host or her company for the theft but simply asked for help to make the rest of our stay safe. We asked if the locks could be changed on the apartment or if we could be moved to a different unit in the building. Both of these requests were denied. We are very concerned that the host’s continued denial that this happened means that she will not be taking necessary action to prevent something like this from happening again in the future. We have already filed a report with AirBnB and are awaiting their final actions/responses. Other than this experience, the apartment itself was in an excellent location. For the price, you get what you pay for- it had everything we needed but was a bit bare bones. There was a faint moldy smell coming from the shower but otherwise everything was clean.