we arrived to the place - no hot water. contacted host right away and host said that it will be fixed the same day. it was not fixed the same day, host contacted back and said it will be fixed the next day. too bad for us, but understandable..
the next day handyman came and claimed that the issue was fixed. it was not - the breaker was switching off.
second day still with no hot water
contacted host, who mentioned the handyman will come the next day. on the third day the issue was finally fixed and we could take a shower.
by the end of the stay we asked whether the owner interested to compensate us for the troubles. no response for a week. another email - no response. finally called the host- they said they'll contact owner and no response again.
I get that things can go wrong, but there are ways to do things right. didn't happen...