Bernard was very responsive to queries. House was as advertised. Comfortable place to stay for a few days. Accessible to public transport and in a quiet neighborhood. Shower was small and the house can be tight for a family of 4 once sofa bed is spread out. A fan would have been helpful during summer. The check in and check out was kind of inconvenient cause you have to pick up and drop off the keys from a different property not close to the apartment.