The hotel is great, amazing location and great rooms with even better views. e got fresh towels everyday even though I hung them up to save them. My only complaint was from checkout. Around 5:30 am w had to checkout, and I had to wake up the night manager sleeping in a private suite. It was very odd. All the security cameras were on and the doors were locked so we couldn't leave. We almost missed our train, but in the end it worked out. If you stay here you'll love it, but just make sure the 24hr desk service is there when you need it most.