Mariam was a very responsive host and was upfront with all necessary information. She was even able to provide me with a place to hold our luggage until the flat was ready. However as an Airbnb host myself there were several issues.
The check in process was more steps than anticipated as you have to walk about 5 minutes to a Carrefour to pick up and drop off the keys - this should be included in the description. For international travelers with luggage this isn’t ideal. Upon arrival the cleanliness wasn’t as depicted (hairs and dust on the floor, bathroom), the hot water wasn’t working, and the coffee maker was broken. The hot water was an easy fix but not immediate and after traveling far this was an unpleasant surprise. I reached out to her to ask if we could check out immediately to get a warm shower elsewhere on the first day and pay full rate Saturday and half rate for the Sunday we wouldn’t stay however she insisted the cleaning was the most professional company in France and wasn’t open to a discussion. I have stayed in many Airbnbs and as I mentioned run my own as well and one thing I would never do is tell the guest flat out they are wrong but provide options to remedy.
This is my first not fully positive review on Airbnb and not trying to be high maintenance. Ultimately easy fixes but room for improvement. Location is great as well!