Simon gave us clear instructions to check in. He was always very easy to reach. We were told we could check in early for our bags after 10.30, however we had to wait for a while outside while people were removing construction rubbish. We ran out of toilet paper and basic toiletries, we lost power a couple of times. Little annoyances like that, but overall we were very happy with the location and cost of staying. Simon was also very responsive and helpful. We fell very lucky to have stayed there. Thank you!