My host was very accommodating with our late arrival. Even though we had French speaking members of our party, it was great that the host was English speaking. The host checked on us during our stay to make sure we were doing well. It was nice to have that extra little bit of attention. There were 9 in our party, 3 of which were children. I can see where the multiple levels and stairs would be of concern for many people. It was not an issue for us as the kids were cautious and we kept an eye on their comings and goings on the stairs. Everything was accurately described.