I stayed at Florence's flat for three nights with some good and disappointing experience.
Positives:
1. She was responsive with prompt replies which were very helpful
2. The flat provides a good access to the center of the city, the room was clean and cozy, and the room also provided good lightings
Negatives:
1. There are four family members in the flat (Florence, her husband, two kids) so there was less privacy and convenience compared to my other airbnb experience. (When i was there, there was another guest too so in total there were five other people in the house.) You might not be able to use bathroom when you need to, and i had to be very cautious when taking shower at 7;30am or late at night not to wake them up.. If you look for some privacy and convenience, you might have to think twice.
2. Not very straightforward on checkout time: at the last night (the night before the check-out day), when i had a long trip to another city and came back at 11pm, i found a message left to my room saying i need to checkout at 9:30am and return the key as well, as their new guest is coming at 9:35am... I think they could have been much more discreet when asking a guest to check out early, by telling me clearly when i was making the reservation, or at least when I was staying at the house. They could have sent any text, airbnb message, or email rather than giving a note to my room which i found at 11:00pm... I told Olivier this point but he seems to be very blunt and not willing to listen on the issue arguing that they mentioned the early check-out when i checked in.