Alex was punctual with meeting up with us to check-in. The room is a tad small, but you do have access from the room right to the balcony, and a private bathroom. Alex was gracious in that she provided a fan in the room, which was a huge plus as it was hot in Paris during the summer. We spent most nights out until 3am in the morning, and the area felt safe.
We did not really get to interact much with Alex or her family during our entire stay. This may or may not appeal to you.