We were greeted warmly on arrival and everything is just as it shows in the photos, only you cannot put the warmth or pure Parisian presence into a few photographs. We were offered all sorts of assistance but were fairly self sufficient, but Annick was at the end of the phone if needed. Loved the position of the Loft, loved the area, the proximity to the Metro and Champs Elysees. Got some great recommendations for eateries close to the Loft, there is bus outside if needed and all in all a perfect stay.