My boyfriend and I's flight was delayed to the next day and TBS was very understanding and helpful regarding the situation. Under short notice of a new arrival time, they were still able to meet with us immediately following our arrival. The hosts were very friendly, welcoming, and informative. The neighborhood felt very safe and is near many amenities. The metro station is right across the street, so traveling around the city was possible with great ease. The flat is absolutely gorgeous and equipped with anything one may need for a stay in Paris.