Very clean on arrival, great location, easy communication and check in. However, there were a few things that could be improved. The kitchen was very poorly stocked - not enough pots and pans to cook with, and certainly not for ten people. The coffee pods left also didn’t fit the machine. The downstairs sofa bed was very uncomfortable and the lack of ventilation meant it smelt strongly of damp. Also, it didn’t matter so much for us, but there was very little privacy - few doors to the bedrooms. But in general, these are easy fixes and we had a good stay.