The host texted us a couple of hours before we checked in to inform us that the washing machine was not working but he did not mention that the T.V. and WI-FI were not working either. He suggested that we take our laundry to a laundromat but the cleaning lady kindly offered to wash our clothes. After I requested a discount, the host offered half of one night's stay. The last straw was the dirty shower curtain that kept falling down. We gathered our belongings and checked into a hotel.