If I could give this place negative 5 stars I would. Please DO NOT stay here. They put a family of 5 out on the streets of Paris!!!
We communicated with the host in advance that we would not be able to pick up the key on the day of check in before 9pm. They said that was fine and they would send us the information of the alternative location where we can pick up the keys. We messaged the night before check in day, the morning of and the afternoon of and were reassured they’d be in touch.
When they did finally get us the information it was wrong! They sent us to a place that was closed. We called and they said “the cleaning lady forgot to drop off the keys, you will have to get a hotel tonight.” Like it was no big deal. The host (or the hosting company) messed up and said “you can come back tomorrow.” Absolutely not! That is not ok! By that time it was 10:30 at night, we have three kids and we had no place to go in a foreign country.
We ended up in a crappy hotel, we all slept on top of the sheets with all of our day clothes on and didn’t sleep at all. Save yourself the trouble. Stay somewhere else. I wouldn’t wish what happened to us on our worst enemy.