As far as communication goes, Elodie was a great host. We had an issue with the wifi one of the nights and she called the company and had it fixed right away. The location is fine, because although it may not be in the heart of Paris where the attractions are, you are very near to a metro station. The street is very well lit at night and you have a courtyard off of the street. The only issue was the cleanliness. The apartment had a pretty significant mold problem. There was mold on the bathroom walls and ceiling, all over the shutters, and near the kitchenette. Because of this, the apartment had a very musty smell when being shut up all day. It could definitely be an issue for someone with mold allergies or respiratory issues. My husband and I really wanted to love this apartment, but unless the mold issue is addressed, we probably would not stay again.