Our experience at 5th Heaven was a very positive one. Cristina & Matteo are fantastic, both were prompt and generous in providing information and guidance leading up to our stay. We arrived easily, after a short walk from Notre Dame station to a clean and private room. The flight of stairs was nothing to worry about with the newly installed elevator. There are plenty of supermarkets nearby so you can easily store food in the decent sized fridge provided in the room. The toilet, shower, and basin are cleverly designed against one side of the room. Some may consider it tight squeeze, but for any active traveller it is honestly sufficient. There isn't a television but when in Paris and with so much to see, you wouldn't need it. The fast wifi access was useful to my husband and I for planning out our days. Access to all the major sites in Paris is very easy from the 5th arrondissement via the train or on foot. During our stay, Cristina checked in briefly to make sure all of our needs were met. I appreciate the attentiveness. I met Cristina on our final day, who much to my delight is a brilliant artist, and she's just what you'd expect from communications, warm and welcoming. It was a pleasure to stay and thank you for your hospitality. I would recommend 5th Heaven to my family and friends and stay again where the opportunity next arises.