The good - washer & dryer works, comfy bed, location and apartment size!
The bad - TV/cable didn't work, no coffee pods - machine broken anyway, no salt and pepper or anything, no heat/air, stove didn't work, toaster didn't work, no oven mits - use bathroom towels, no removable pans for oven. Communication allowed for complaint - but, except for fixing TV, bringing tons of coffee pods for expresso only machine, I COULDN'T GET HELP:(