Coco was very welcoming. She was very thorough on what was needed/available for the room. If you need anything, she's in the same building so she's quick to respond to any request. The room itself is actually pretty cozy. Nothing too much too it; just enough room for one person. The in-unit shower was great. The restroom is down the hall but wasn't a problem. The location is great as well. I usually walk everywhere so all sites were in "walking" distance. Subway stops are nearby as well. Overall, great experience with Coco.