Dan was helpful but I had a problem regarding finding the location during checkin. He was at work and mentioned he cannot attend the call I have to speak with him through chat. but once I find the location then it was smooth. all the instruction was there in a sticky note which was easier for us when we enter the room. The room had a nice comfy bed working desk and place to hang clothes and simple rack. all the aminities was nearby. very centrally located. Nice to stay