The flat itself is lovely and well situated within a very lively neighbourhood in central Paris. The problem is Florence herself - and more specifically, her attitude. I cannot fathom all the laudation she's receiving from her former tenants. When we moved in for a two months stay she did the absolute bare minimum, giving us only the standard and necessary informations. The flat had suffered water damage in the bathroom and the bedroom, and we were told only then that, sometime in January, someone might come for the repairs.
That's fair, but they took far longer than expected and, as a consequence, we couldn't use the bedroom for several days and had to sleep in the living room (the closet had to be emptied and our stuff were sitting on the bed). Florence offered neither an apology nor any sort of compensation. The TV was not working when we moved in, and when it was finally changed, the remote did not work. We felt constantly watched too because her neighbours, who happened to be Florence's close friend, kept ringing for one reason or another during our stay. She also asked us to lie to her insurance company - they came to check on the water damage, and Florence told us to say we were not AirBnB tenants. We refused to lie, but to merely ask of us to be untruthful was out of place. The internet is quite slow too which meant remote working was at times difficult.
Florence finally asked us to clean the flat before leaving, which was odd, and said we could either do it ourselves or hire her own cleaning lady. We did clean the flat to a reasonable standard, we took pictures, and sent them to Florence. We hoovered, we did the dishes and cleaned the sheets, and tidied everything. Which seems like more than enough considering it's an AirBnB and tenants are not required to clean, at all. Lest, she very rudely sent us pictures taken by her 'cleaning lady', minutes after we left, digging the pipes in the bathroom, lifting every little piece of furniture and complaining about the oven not being spotless. She wrote : "que proposez-vous" ? As if we were somehow at fault and we needed to address our failure.
This was incredibly inappropriate, rude, and unnecessarily aggressive. The maneuver was obvious: she tried to guilt us out so that we would fork out the cost of a professional deep cleaning for her next tenants. Clearly, we didn't, but those methods are despicable. That sums up our experience pretty much.