First experience with a transhuman host. You basicaly interact with a machine. they offer you the option to actually contact the "host". They get you through with a call center where they try to sell you services (transport to airport, luggage deposit) at three times their rela price. The operator has no idea where the rented flat is and refuse to offer basic informasion a foreign torist needs (where is the next Taxi station, how are fare calcualted where can I leave my luggage). In addition there isn't the faintest flexibility on check in and check-out times. To be fully impartial I must add the flat is very little but location in the art-dealer area is quite suitable for tourists.