I have been a host and guest through Airbnb for a long time and have never had a problem. Well, there’s a first time for everything! There was some miscommunication with the hosts and they went ballistic after we checked out- filing 2 claims through Airbnb and trying to get a LOT of additional money from us (one claim for $360 and the other for a still- unspecified amount). We had rented for 2 people but had a 3rd person for 3 of the 7 nights- which we informed them about, and offered to pay extra. They couldn’t be bothered to deal with it at the time, but sure went crazy about it later. We are still dealing with this problem weeks later. Watch out! These folks will use any excuse to rip you off.