Marc was very easy to talk to but the apartment was so well equipped and easy to live in that I didn't need to contact him during my stay. The location was brilliant for me - I walked everywhere but it is very close to republique metro which takes you just about anywhere. The bathroom was clean, new and well equipped as was the kitchen (even has a nespresso coffee machine). The living area was cosy and stylish - amazing lights!! Very good for legs as 82 steps up!!