I have very mixed reviews on this Airbnb.
To start, the Airbnb itself is wonderful. It was clean, although not quite as new as pictures make it out to be. The bed was very comfy and the shower was excellent. I loved the location, which felt very residential and safe. Metros were easy to access as well. Kitchen was functional and there were nice touches like tea and coffee.
However, there were some difficulties associated with the stay. Although the listing includes English as one of the languages, Nadia who checked us in spoke French only and did not have basic English skills. This wasn’t a problem for us as we didn’t really need to be shown around the Airbnb and we didn’t have a lot of questions. However, if you want to be able to communicate with Nadia (who checks you in), you will need to speak French.
Additionally, when we checked in, the WiFi that is shown for the apartment on the Airbnb page didn’t work. There were no paper copy instructions anywhere in the apartment and we couldn’t get ahold of the host for awhile to help resolve this. Traveling internationally and needing to use WiFi instead of data, this was a problem. My husband eventually figured out the WiFi on his own by finding a router located in a closet. We did get the WiFi working the next day thankfully, and the host did offer to get the internet company out the next day prior to us finding the router. We updated the host that the WiFi was now working so no further assistance was needed on his end.
Most important though, during our stay the host messaged me and asked if the internet company and Nadia could come to the apartment to change out a WiFi box. At the time I was notified of this, I was in Versailles and not Paris. I would not be able to get back to the apartment to be there while this happened. I was in the apartment for my wedding trip, and I knew that I had a lot of valuables and money left out at the apartment, not stored away properly. I asked the host if he could reschedule the internet company to come after we checked out the next day because I didn’t want anyone entering the apartment without me there (this wasn’t an emergency such as flooding etc). Had I not had wedding valuables left out, I would have been okay with Nadia entering the apartment with the internet company. When I made this request, the host was very rude to me and replied that this was stupid in all caps. Thankfully, the host did ultimately respect my request which I appreciated.
A final good experience was that when our travel plans out of Paris were delayed, the host was kind enough to offer to let us stay a little longer past check-out time. This was much appreciated.