Raphaëlle was super attentive and very much available when I needed her assistance.
Her neighbour was also helpful with getting into the flat upon arrival, and after I had my bag stolen with the apartment keys in it.
The only inaccuracy was that the place had a washing machine and dish washer, but both were sealed off, and therefore not usable until I spoke to the host to ask specifically (and was then told not to use it at weekends).
Beyond that though, a fantastic space.