We ended up leaving the loft because it was way below standard. It was dirty, cold with one tiny heater on a plastic box that banged everytime it was on. We called Benoit to tell him we were not staying even one night and never heard back from him. We ended up getting a room in a hotel in not such a good location as his apartment was. We even called hime the next day. We left the consierge the key in the slot as we were told to do at the end of our stay but left it the day we got to Paris.

How does one get a refund for a situation like this. This apartment should never be offered on airbnb unless this is the quality of all your accommodations. When I say it was filthy and the shower deplorable with dirty broken grout etc. It was absolutely a disgrace. What a rip off and clearly an unhealthy situation.

Please get back to me.

Myrna