The photos of this apartment are excellent, and the decor lived up to it’s expectations. The place is spacious, and is in a great location near to the train (although it is ~30mins from the center of Paris - where most of the sites are).
Nevertheless, the apartment is quite dark and does not have a lot of natural light (you have to turn the lights on in the day); and it does not have a dryer like it said in the description.
I never met Philippe, but Laurent watches over this place and I met him. I think he just needs some training with certain aspects to ensure that guests have excellent service. One of these aspects is knocking on doors and not walking into the apartment without permission. He walked into the apartment 3 times without knocking. The first time I excused it because he said “he thought he had knocked, but didn’t hear anyone.” However, it happened again 2x after this incident. After you check-in the guest to an entire apartment, you are not supposed to come back unless needed - and never barge in without knocking or without permission.
There were also serious issues with the heating, it was quite cold most of the nights when I was there. Even when they came to check the heater, it was still cold afterwards. I used an extra blanket to keep warm and Laurent was a little snippy saying I didn’t need to use an extra blanket. He mentioned the special instructions for the heater (which were not given to me when I arrived, nor did it work afterwards). That could have been handled better.
This place has potential, but at this price point, I would expect better.