Apartment has not been cleaned. Mold, hairs everywhere, and used, dirty bed sheets. Abi was friendly at first but then ignored our request to clean the apartment. We had to leave this flat and book another one. This apartment is not suitable as Airbnb!Abi tried to skip the refund by asking us to cancel the reservation. We called the Airbnb hotline and they confirmed that this is a scam try to avoid the fine.