When I arrived on the Metro I realized my phone didn't work. No directions... No translator. Marie had given me clear directions from the airport to the airbnb. I had written down the Metro and the line I needed to take to get to the Airbnb. When I stepped up on the street I tried to use my phone to get to the Airbnb but... no service. I had to ask for directions (the old fashioned way) and found it difficult. After some time I received the correct directions and arrived. I was very anxious and thankfully the housekeeper was there. She called Marie for me and the two of them calmed me down. After that, everything was great! Thanks Marie