Virginia was super nice and it was really easy to get in contact with her! The communication was great and every thing was explained really well. Unfortunately, the place was really dirty, cause if it was a bit more clean it would have been amazing! The apartment smelled like cigarettes and there were ashtrays and cigarette butts all over. The kitchen counters and table was really dirty too, so much so, that when we wiped up our own mess (spilled pasta) the tissue was black. Along with this, the dish clothes and fridge smelled really bad which was quite off putting too. The toilet was great but the sink in the bathroom was covered in toothpaste stains and the floor was also dirty. We're budget travellers so we like to cook, however if you don't want to cook and use the kitchen then you would have nothing to worry about! The bedroom was super comfortable and very spacious and the location was quite far from the big sites, but allowed you to take public transport very easily! If the cleanliness was improved it would have been a near perfect stay!