Host was very good at communicating. Her mother is the one who welcomed me into the room! It was not what I expected though! You share the unit with 18 people. I was under the impression that I’d be in a room with all females but that was not the case so Keep that in mind! Everyone was respectful but it was definitely more than what I had planned. The beds were also highly uncomfortable. I had neck pain throughout my stay and there was an odor as well. Overall, quiet place with reliable service but just too many people and not really as described in the post.