This was a really spacious flat, in a great location with easy access to public transport. It was very secure, with two (external) key fob entrances before you get to the front door. It also has a lift which was great as its on the third floor. Good communication with quick answers. I didn't find collecting or dropping off the key an issue as we arrived and departed during the day.
The only thing I would add is that the flat is basic inside (basic utensils, no wine glasses - although this was quickly rectified when I asked for some, tiny flat pillows), with some of the furniture having seen better days! The door knob was also broken to the hallway door leading to the bedrooms so you have to be careful not to shut this as you would be locked inside (I know a few others have mentioned the broken door handle).
I would recommend the flat and location.