We were disappointed with the general standard of the apartment as it was smaller than expected , (tight for 4 people) quite tired looking and a bit run down, and there was an unpleasant smell from the bathroom and broken hook on the door. Be careful about using too much hot water as it runs out.
The apartment is very warm and no need to use heaters in the middle of winter . The bed is also very comfortable. The location is excellent so convenient as close to great restaurants, cafes, shops and train station. The accommodation was adequate.
What really stood out was the service.
We were able to drop off our luggage early in the morning to the office before the apartment was ready and leave it all day. Rashmi was really friendly, helpful and accommodating, responded immediately to our queries and even delivered a new kettle to us at 630 pm on New Years Eve!
Thank you for helping to make our stay as comfortable and pleasant as possible.