Conveniently located in a calm street of a pleasant neighborhood in the 14th arrondissement, this charming apartment fully met my expectations. The bed was particularly comfortable, which was a huge plus. The basic amenities worked fine.
Unfortunately, however, there was a problem with my check-in: The wrong set of keys was left in a deposit for me, and when it turned out that one crucial key was missing, the help Linda offered wasn’t very efficient. Instead, it was sheer luck that someone left the building and I could sneak through the glass door that separates the hallway from the staircase through which you access the apartments. Once I had arrived in the apartment, it turned out that the previous guest had left her/his set of keys inside - and that no one had been able to come in since he/she left in order to clean the place, i.e. take out the trash, make the beds, provide towels, dish soap, and sponge, or use the vacuum cleaner, clean the bath tub, or wipe the surfaces. Linda apologized profusely for this state of affairs and promised to help, which she did. However, almost two hours went by before she was able to send someone over to clean the apartment. Also, even in light of this decidedly bad start, Linda was hesitant to offer a full refund of the cleaning fee - but eventually did agree to it after an intervention by the Airbnb mediation team.
Otherwise, I had an excellent stay, Linda responded quickly, and the check-out went splendidly well. She apologized once more for the inconvenience after the end of my stay.