Despite the fact we got off to a bad start when booking my stay due to the host’s lack of understanding and inflexibility, I was still hoping for a pleasant, stress-free experience. Unfortunately, from check in to check out, the host was extremely unorganised and unprofessional. Not only did they provide me with the incorrect key code when I arrived at the apartment, I was contacted on more than one occasion questioning my check in/check out times despite already having paid for early/late check out. There were new guests waiting outside the apartment before we were due to check out advising they’d booked an earlier check in time, which was concerning because our belongings could have been stolen if they’d had been able to gain access! I’m not sure what kind of company are running this stay but their lack of ability to organise the basic arrangements for a short-term holiday let is actually quite shocking.

The apartment itself is located on the ground floor of a relatively busy, narrow street, with a bar a few doors down in an area with a lot of prostitution and dodgy characters. I appreciate this is out of the host’s control, but it’s worth bearing in mind before booking. If you’re a female looking to stay here on your own, I certainly would not recommend booking this apartment.
There are no openable windows, no air con and no ventilation whatsoever. Due to where the apartment is situated it doesn’t feel safe to keep the door open. The apartment is extremely hot – at night it’s almost unbearable and there’s constant condensation on the windows because of the amount of moisture in the air. It’s impossible to dry towels and we were only provided with 1 each for a 4 day stay, there is a radiator in the bathroom but even when used the towels stay damp due to no ventilation.
The apartment is quite dark with no natural light, a few of the plug sockets and the bedside light don’t work. There’s hardly any cutlery, the glasses in the cupboard were dirty. There’s no soap to wash your hands, only one toilet roll provided which had already been used. Only 2 pillows provided which are very thin and flimsy, doesn’t make for a comfortable night’s sleep because you’re basically sleeping on just a mattress. The floor needs a good clean, it hasn’t been mopped for months – you can’t take your shoes off because your feet get filthy.
The apartment is nicely decorated and is ideally located close to attractions and amenities however, I get the impression that the host has no interest in maintaining the apartment and it’s certainly not being managed properly. I wouldn’t stay here again and it’s not worth the money.