The host didn't read my messages. I had a reservation for 3 days. But I lived there only 1 night (I came February 23 at 5 pm and left this flat February 24 at 8 am. I'm from Ukraine and when I heard about the beginning of the war in my country I texted about that to the host and went back to my family in Ukraine). So I asked for a refund for unused days. I have no answer... I received only an automatic newsletter wishing you a pleasant stay. It is unpleasant. Even if we did not agree on a refund, it would be nice to hear the response of a live person with a desire to solve the problem that arose.
But I'm very grateful to the AIRBNB support service. Very nice girl Ellen quickly answered my request, called and we had a nice talk. She helped me a lot in solving my problem. I am grateful to her and the AIRBNB service.