The apartment is true to the pics in a lovely neighborhood however check in and check out was difficult. We arrived to a cleaner still cleaning the apt although I messaged before to confirm that the apartment would be ready on our arrival. The apartment also had several issues with heating and hot water and for someone who was staying for 2 nights I spent all of the first night trying to resolve these issues which ruined the entire stay for me. I suggest that they provide all the troubleshooting for the heating issues to the guests ahead of time instead of sharing them only when requested since this seems like an issue so many guests have had.