Anna was very good with communicating and being available for our check in time (arriving from the US). She took the time to explain items in the apartment and pointed out noteworthy places in the neighborhood (grocery store, great Indian restaurant, local bar). The apartment is super cute, very comfortable, and clean. It's on the 6th floor so you can eat extra yummy Paris food to make up for all the exercise. It's also equipped with all the items needed to cook meals and make coffee/tea if desired. I highly recommend this place!