Check in was fine, they sent an agent to greet me (since the place is managed by a company and not Joffrey himself), walked into the apartment, all looked ok, except for the door, it had two locks but the main lock was missing (dismantled), it's place on the door was covered in duct tape, so not very secure. couple of days pass, all goes ok, I go out in the evening and come home after 12 am, digicode board is turned off and I need a badge to enter, agent didn't give me a badge to enter, I get stuck out of the house until one of the neighbours who was passing by let me in, I called the service, their reply was to tell me to ask the neighbours to make me a copy of the badge and they will pay me for it. issue hasn't been resolved. about a week before check out I messaged on Airbnb to ask for an extension of stay, they didn't reply for over 4 days, and when they did their answer was the place has already been booked you need to leave on the checkout date, so unresponsiveness is an issue.