Pros:
- Max was super friendly and very responsive
- Location - easy access to public transport, lots of pubs, cafes and restaurants around
- Comfortable mattress
- Secure - you have a fob key to get into the building
Cons:
- no duvet covers (we were told these were stolen. Fair enough but I'd have expected to have a replacement sorted right away. I didn't feel comfortable sleeping under the same duvet after some random person so I wore a long sleeve top and tights for two nights we were there)
- no pillows - one long round bolster-type pillow to share. Maybe comfortable for some but my husband and I didn't like it
- wobbly toilet seat
- no shower curtain or shower holder - we had to shower on our knees not to make the water splash everywhere and had to keep the shower head in our hands as there was no holder
- not very clean - lots of old dust, hair in the bath, etc.