They were in communication with me even before I got to Paris. They sent me an email around two weeks before I arrived. That showed me that they were aware of the fact that I was coming and that they had not forgotten. It was very reassuring. Marina took the time to prepare maps and lists and explain how to get to certain areas and what things were on the neighborhood. And then both Marina and Stephan helped me even prepare for my next trip, which was very sweet of them. They are very nice, approachable and helpful. I wish I gotten to share more with them. Bit the moments I did get were fantastic. I totally recommend them and their adorable space.