I was not informed the front door had a code lock that was needed to get in. On my first night of stay, I arrived back after a night out at about 1:30 am only to find that I couldn’t get into the apartment. I was alone and it was late and I felt very unsafe and uncomfortable as my phone was dying. I roamed the streets for an hour looking for an open hotel with space. Finally found one and spent and extra $150 for an unnecessary stay in a hotel over night. This was a very disappointing start to my stay and I wasn’t even reimbursed for the hotel or at least a night of the stay. Poor communication led to this poor review.