Cannot recommend to book with this agency. They charged us 60 euros in cash because we arrived at 9.30 pm. The person showing up forced me to sign a 11 (!!!!) pages long inventory list on his ipad- listing up every single item in the apartment and its replacement value - EVEN light bulbs and ashtrays (which I believe were listed to cost 1.99EUR) - I had to sign or count everything myself. This was an ridiculous experience and felt very upsetting. He further asked me for an additional deposit in cash, which I refused, threatening to call airbnb.
We further had to "fight" to get spare towels even tough we were staying for 2 weeks. It really didn't feel good.
Apartment was nice though and very clean.