Hi - We do not normally complain but felt compelled based on fact there was no Wi-Fi available even though it was advertised as such. As well we had to reach out to the owner the day before to get details for check in ie/ location of keys, codes to the premises. The helper was slow to respond and not very helpful with questions we had for the area, restaurants etc. There were was no helpful information about the area or unit upon arrival that you frequently see at Air B n B's and limited rolls of toilet paper or soap for laundry machine. The area is excellent , building secure and furniture style fun. We would rent in the area again but hesitate to go with this air b n b due to poor communication and lack of attention to little things and lack of wi fi which may have fallen to the wayside due to location being so good ?!