So this place is kinda gross.
Stains on literally every fabric in every room (including the curtains, ceiling & headboards)
The big oval table was completely detached from the base upon arrival.
The showers didn’t drain so water rose to your ankles.
It’s nothing more than a place to sleep for young people on budget traveling.
I will say the agency did put us in another apartment on a different street when we expressed our dissatisfaction, but it wasn’t the same night was in the middle of the next day. So we lost a lot of time during our trip trying to get to another apartment
For less than the price I paid for this apartment we got a beautiful 3 bedroom 2 bathroom with heated floors in a great area in London. So definitely not worth the cost.
I think the agency is decent but really look around & go for their newer locations if booking.