Raphaele, it’s very responsive, and she personally made sure all the amenities are available when we check in. Even waited for us to arrive to her apartment. Very pleasant woman, making sure we are comfortable in staying at her apartment. Ledru Rollin Metro station is very close to her apartment, it may take less than 2 mins to reach the station. Over all her place is very cosy and ideal for family of 4. Thank you Raphaele.