Great location. And nice to let us store our luggage until the place was ready. But they advertised a functioning washer. That was a determining factor in our decision to stay there, and we packed accordingly. We discovered on Day 2 though that the moldy, mildewy smell we had been experiencing was coming from the washer. A wet bath towel had been left in there long enough to create a colony of mold inside the washer — we have pictures. We notified Natalia. Someone came that night and tried for 30 minutes to remove the mold and mildew but told us she could not. We asked Natalia for a partial credit on our stay due to the circumstances. She refused. We ended up living with the smell, buying additional clothes and finding a laundry place to wash others. In sum, great location, but we found the cleanliness, communication, and accurate representations were lacking. Not worth the value for the experience, especially since there are so many other places in Paris. And we note that the price of the place was greatly reduced after our booking . . . yet they still would not make things right? Penny-wise, pound- foolish.