We had to leave Carole's apartment after our first night since we woke up in the middle of the night because there was a mouse wandering around the trashbin. We then saw that this issue had also been reported by other guests during october and november 2019 (we stayed december 2019), unfortunately we had made our reservation well before and were unaware of this. Carole was very responsive and sensible to this issue, she helped us the best she could by reimbursing us the full stay. Communication with her was always easy and good. Besides the particular mouse issue, the apartment is rather small but it is great for a short stay and location is unbeatable near many public transport, restaurants, the opera, Galleries Lafayette... It also has everything that is needed for staying in Paris a couple of days. A small inconvenient is that the hot water reserve is very scarce, it is not enough for two people to take a shower one after the other. Price/quality relation is good (if you don't encounter mice).