Small, cramped, cold, unpleasant. Far too small for a family of 5 (or any group more than 4). The double bedroom has 5cm either side of the bed and standing room only at the end of it. So we had to have all suitcases in the "lounge" which furthers reduced space. There were heaters but it was hard to control the heat in this basement apartment. Minimal ventilation. The wifi and TV were annoyingly erratic. The bathroom seemed to have a permanent leak with a puddle on the floor by the shower and the door from the lounge/kitchen would not close properly.