THE PHOTOS DO NOT MATCH THE LISTING! The bed is not a queen, but a full. Pretty photos do not reflect the cheap furniture and rug replacements. The place was cluttered with 7 or 8 bouquets of fake flowers, etc. The towels are old with strings hanging down and stained. No matress pads, no top sheets, and are threadbare with no elastic left. Kitchen was not clean and dishes were cheap and inadequate. The apt is very loud. Downstairs neighbor plays piano until 10:30pm some nights at 50 decibels in this apt. Floors squeek so badly that it wakes up the house if one person moves around. Caretaker smokes!!! The heat did not come on for the first 3 weeks of the trip so we wore coats inside. Curtain rod in bedroom falling down. Light hanging down in bathroom. Half bath is dirty and dark and not acceptable except in emergency. I spent $500 on new sheets/towels/dishes to get through. Airbnb agreed we could leave but no other apt options. Refunded $19.01 of $9000. SOOO UNHELPFUL.