DO NOT STAY HERE!!! NOT SAFE!!! THERE IS BLACK MOLD AT THIS LISTING AND NEEDS TO BE TAKEN DOWN FROM AIRBNB. This is my first Airbnb horror story and first time EVER writing a bad review on airbnb. Jośe never once acknowledged the black mold and got angry calling me abusive once I asked for a refund.
I reported to airbnb I did not feel safe, notified them of Jośe’s unprofessionalism and they responded right away letting me know they would reach out to Jośe. I finally got the cancellation of the airbnb listing about 2 hours later and a message back from airbnb support. They let me know they took matter into their own hands by issuing the cancellation themselves because Jośe remained UNRESPONSIVE.
Thank you to airbnb for amazing service. As for Jośe, I hope this was a learning opportunity for you. Don’t list your place knowing fully well there’s mold. And definitely don’t get angry at your renters. I am glad I found it and am able to prevent anyone else from exposure to black mold.