The accommodation was exactly as listed on the website and communication before and during the stay was excellent and efficient.
Franck met us on arrival. We were a little later than expected due to long queues at CDG passport control (due to staff shortages rather than extra security), but that was no problem and we were met by Franck and shown how everything works.
Franck and Patrick's apartment is in the same block and they were hand if needed but everything in the apartment worked fine so only saw Franck again to hand over keys when we left.
The location was perfect for us - very close to Gare du Nord.
The facilities at the apartment in this historic "listed" building were very good and the sunny balcony an added bonus.
As previously mentioned, be aware that the apartment is on the 5th floor and there is no elevator (due to the historic nature of the building) but it is worth the climb.
As with most areas around Paris, there is no shortage of restaurants, bistros and cafes and we found staff everywhere to be warm and welcoming.
Highly recommended for a Paris City Break.