I have been waiting to leave this review in hopes that Sophie would respond privately and this would be unnecessary. But unfortunately, that has not happened. The good: Yes, the apartment is in a great location and was clean. The bad: Sophie did not give us any instructions as to how to get in the building. We finally had to ask the bakery next door, and the sweet girl didn't speak English so we didn't really understand what we were supposed to do. Thankfully, a resident came out and let us in. But we still had no idea which apartment was Sophie's - there are no markings and no apt numbers anywhere. We finally got assistance from another resident who showed us where it was, and magically her neighbor appeared to let us in. The apartment was as advertised with the exception of being advertised for 4 people. We were 4 adults (all women family members and we planned on sharing beds, etc.) But no way was that happening. If it is for 2 - you are good. But please do not think this will hold 4 people. My mom and niece ended up having to rent a hotel room because it would have been too cramped. Multiple calls to Sophie were unanswered, and the neighbor spoke absolutely no English. So here we were - in the city of our dreams - and the first two hours are spent trying to figure out a way to 1.) get in to the building 2.) figure out which apartment it was and 3.) find a hotel room for my mom and niece.
I have asked for a price change to reflect just the 2 occupants for a month to no response. It is really unfortunate. I am not someone who regularly leaves bad reviews nor am I very picky. But she really dropped the ball on this and I feel that she has absolutely ignored any request for resolution. But we were highly inconvenienced by her and I want to warn others to be aware what happened to us. All of the rave reviews made this an easy choice for us, but unfortunately, we did not share that experience.