My major issue with this rental was the lack of courtesy in the communication apart from the general messages. Our flight time was changed by Lufthansa 1 week prior arrival. I politely asked if there was a chance just deposit our luggages for 2-3 hours at the apartment prior checking in or early check-in, or other solution. In response I recieved a reply without ,„due to“ or “Unfortunately no “ or even without a lack of courtesy of signature, the address containing the location a of a luggage locker 2 km away from the flat. Then when I asked again if there was a chance to drop-off the luggages this short reply came „The apartment is not available before 3 pm. “ I am not sure if somebody else was handling the communication or that’s the normal in this matter. Maybe I am old fashioned but when I greet, ask someone politely I expect the same in the response, especially when I am paying for it.
The problem was not the refusal but the style.
Regarding the apartment: overall the flat served well for our purpose, but we did not cook, and spent most of the time outside roaming the city, eating only breakfast in the flat. The dishwasher worked well but you need to buy or bring the tablets if you want to use it.
The location is great, everything is within easy reach with PT or on foot. As of the design it it was looking like on the pictures., though lots of things are wearing-off, e.g. door knob missing on the dishwasher door, handles, upholstery needs cleaning. The dining table is little unsteady. Quite a few few things to fix, but we could still deal whit them.
The A/C was working well, the bathrooms were very good.
Be aware that you can only hang your shirts, dresses on a rod hanging on leather belt from the ceiling as no wardrobe in the rooms though hangers are provided.
The key deposit box is useful as 1 set of key provided, if your company wants to get separated and wants to come and go in different times: no problem accessing the flat when you leave you just left the key in the box.