when we entered the apartment the hobs on the stove did not work. We called the owner who promised to fix it tomorrow and kept apologizing. During those seven days, we could not eat or drink anything warm in the house. we had a 5-year-old child with us who we had to feed in restaurants and the stay in Paris cost us a lot. we extended our stay in the apartment and received a cleaning of the apartment as a gift, I don't think it was fair. The owner lives in Paris and could have bought something extra to allow us to at least warm up or drink hot tea for those seven days.