Had some bumps here and there that made me not want to rebook.
Check in: I messaged the host an hour before arrival what time we would be getting there since the keybox code wasn't provided until we arrive. Didn't get an answer, when we arrived I messaged him again and didn't hear back so I called and the number was disconnected. We were tired from the long journey and went into one of the buildings so were werent out on the street with our luggage. One of the neighbors luckily helped us by providing us with the correct contact number. Providing the key code a few hours before would have avoided this.
The space itself is really nice and updated, the floors could have been cleaner. And although there was a nespresso for coffee, you need to go out and buy your own to use it. There were only two rolls of toilet paper in the whole airbnb so I went out and bought more.
Lastly, the listing inaccurately said there is a washer and a dryer which I noticed now they have updated it to say only washer probably after my experience. There's one machine in the bathroom that I assumed was a 2 in 1 machine that dries your clothes after washing. The machine only washed the clothes leaving them damp and upon further inspection of the machine and looking up the model number it was only a washer. I contacted the host's assistant via whatsapp to see if I was just not understanding the machine correctly and she said to look at the instruction manual, which was in French and I couldn't understand it. I sent the instructions to her to see if she could tell me how to use it and she didn't help at all saying the machine was probably broken and that they would have someone come look at it. I said ok, waiting to hear back in the next few days and they never responded back to me again.