I was only able to stay in Mirentxu’s place for 2 nights on my recent trip as I had to return to the States suddenly. Mirentxu was extremely understanding and allowed me to edit the reservation. She was a very prompt communicator
Check-in was a bit complicated for us in that we got locked out of the apartment door upon first arrival, as the door locks automatically once shut. This was something that wasn't communicated to us and unfortunately got the trip off to a stressful start (4 hours delay to get into the apartment). I wish it had been included in check-in instructions or in the listing.
Pros: great location, quiet, value for money
Suggestions to improve: The listing mentions "well-equipped" and we did not find this to be the case. Upon arrival, there was 1 roll of half used toilet paper and paper towels and no hand soap. I asked Mirentxu and she said I needed to buy these things - definitely never had that experience in an AirBnB as it feels very baseline. There were also no sheets on the bed when we came in...again, super odd to make guests make their own bed upon arrival. Lastly, the washing machine was broken without any advance notice.
I'd also say...the cleanliness is something that can be worked on. There was mold in the shower and the apartment could use a deep clean.