Laurent is excellent in communicating, very responsive, helpful and accommodating. He allowed us to checkin early and at check out he allowed us to leave our bags in the room. Which was a lifesaver. All in all it was a very enjoyable stay. The room was perfect for us and spotless clean. We had everything we needed.
The only reason why I include four starts instead of five is the cleanliness in the shared bathroom and shower. Having backpacked around the world, we are very easy going and sharing with others is normal for us. But it was evident that the bathroom/shower hadn’t been cleaned in a while. Not a dealbreaker for us however. We will return.