Unfortunately, we never got to meet our host, but she was certainly helpful in making sure that we knew how to get access to the key. Her directions were easy to follow and we found the apartment to be clean and ready. It easily accommodated 3 adults. The location is also fantastic as it is located very close to the subway system. All in all, we had a great time and a great experience largely due to being able to stay in such a nice and conveniently located place. Many thanks from us to Aurelia!!!