In over a decade using AirBnB, this was easily our worst experience. It began with changes to travel plans due to COVID-19 resulting in dropping and ultimately re-adding a day. When re-adding the day, the host increased the cost to 150% of the original cost, and declined any communication from us or AirBnB to discuss/resolve. This should have been our red flag, but sadly we made the mistake of continuing with the reservation.
Upon arrival, there was a very foul odor that smelled like either asbestos or mold (though we couldn’t physically take apart the walls to confirm). We reached out to the host who said they would investigate, and ultimately did not. They then went on to ignore any communications over the next few days of the stay, ultimately responding the day after we left with “we will notify the cleaning lady.”
Despite a great location, this was a very dirty, foul odored unit, with a host that clearly does not have any consideration for the living conditions of its guests. I am currently working with AirBnB to resolve this issue, and hope no other guests will need to experience this.