Although I did not meet Valerie, she was excellent at communicating with us. Her apartment is amazing! It is truly an artist's loft. There are several levels to the apartment and everything one would need to be comfortable there. The only thing is, you have to find things--like the plates (in the cupboard in the living room). But it truly does add to the charm of it. The building is super quiet and in a fantastic location. Also, the view of Notre Dame from the top floor is gorgeous! You'll be pleased you stayed here!