First of all: It's a very nice appartement in a great location and quite spacey for Parisian standards. But the process and service was very poor: Check in was supposed to be at 3pm, on very short notice, it was told us, that it's delayed to 5pm and when we arrived at 5.20pm, the appartement had not been cleaned yet. Bedding and towels still dirty. At least after calling the agency, two guys came to clean, but still left neither handsoap nor toilet paper. WLAN wasn't working either. Communication is with an agency and while very responsive it's been poorly coordinated as several people were involved one not knowing what the other did.