This listing wound up not being available due to damage but Ludovic promptly moved us to another (bigger) spot in the same neighborhood. Ludovic was friendly, clear and communicative through the process and I appreciated that he had a backup plan when things didn't work out with this property. We loved the alternative spot and would stay there again in a heartbeat! My only minor complaint would be that he offer house essentials (laundry detergent, dish soap, trash bags) etc. for free or consider baking that into the total cost vs. making people buy a "cleaning kit" (which ultimately means you buy way more than you can use in a week-long stay). That said, I'd still give my experience booking through Ludovic a solid 5 stars.