We were welcomed at the agreed time and received the key without any issues. We did not meet Ben but we meet Sophie who was friendly and helpful. The place is right next to Notre Dame so a perfect location for visiting many different sights in Paris. We used the Batoboat (there is a stop by Notre Dame) to get around. There is something special about travelling by boat. For the rest of the visits, we rented bikes from outside the apartment. We went to a few of the restaurants in the neighbourhood, which was great as it was nice not having far to go when dinner was done. One thing to call out, the apartment is on the 5th floor so if you have trouble climbing a few stairs, this is not the place for you.