Although I never met Thomas, he had coworkers who were responsive and helpful. The studio was clean and equipped with the amenities you would expect to need on a stay. It even has a washer/dryer. The bed was very comfortable queen size, and the kitchen was more than usable. with dishes, pots and pans and basic cooking tools. I cooked two meals there, but there are so many restaurants, patisseries and fromageries etc just down the block that I only cooked two meals in 10 days. A half mile away is the Louvre and Seine. The studio itself is as pictured, up three flights of winding stairs. The studio faces the street but there is hardly any noise. We had a very nice stay at Thomas' place and would not hesitate to return.