Though we were not able to meet Ariane in person, she was very informative and clear in giving us instructions to her place. There were also small notes near places like the dvd player and speakers so that we know how to use them if we wanted to. Ariane arranged for us to meet her mom at her apartment to check us in and her mom was very pleasant and nice. Ariane also left us a bottle of champagne to welcome us! The apartment was very beautiful, spacious, tidy and clean. It was even prettier than in the photos! The apartment is also very well located near Bastille so it was easy going around Paris with the metro. All in all we were all very satisfied with our stay there.