We didn't see or meet Patricia we did see her husband when needed to use the washing machine .. He came within minutes of our needs. Thank you !! We couldn't of asked for more perfect weather to begin with .. The location was perfect for us.. We walked everywhere. The only thing I have to say .. if more than one couple comes here .. the bed room on the street side is very noisy with traffic .. sleep with ear plugs for sure. This place has a lot of charm and is history!! If coming from the USA.. no one has washcloths .. so bring some. :)