After a long day of international travel we arrived & were asked for a card to pay for our reservation & when I said we’d already paid, the woman working the front desk insisted we had not. Another woman working the front desk corrected the issue & confirmed we had paid in full. Next, we were given the key to our room & when we opened the door there were people in our room. After going back downstairs the issue was corrected & we were given another room. If this was the end of the story, I wouldn’t complain but when we arrived to our room there were stains all over the carpet, and a necklace in the bed which made us lack confidence that the sheets had actually been changed. I also intentionally booked a property with an iron listed as an amenity and there was no iron to be found. This is supposedly a 4 star hotel & it certainly did not meet the baseline requirements to qualify as such. But we were exhausted and decided we could manage one night before taking a train out of Paris the next day, so we ventured out for a walk & dinner. We were looking forward to showering when we returned only to discover we had no hot water. I messaged the staff to see if there was a way to rectify the issue, and get an iron delivered to the room & we never heard back. The whole reason we booked a hotel post-flight, was to limit the likelihood of complicated check in issues, missing amenities, or essential amenities out of order. Additionally, we paid a premium to stay in a hotel & it was certainly not worth the price. I would not recommend this hotel