DO NOT STAY HERE! This was the worst experience ever. We were left on the street with two young girls and luggage for two hours waiting on the host to show up. We provided him our arrival time that morning and he confirmed he would be there at 5pm. We arrived at 4:45 and sent a message that we were on the street out front. No response from him until 6pm that he would be late and the cleaning lady would let us in. We sent multiple messages to the owner also with no response other than the manager is on the way and sorry for the inconvenience. Long story short the manager never showed up! The cleaning lady showed up and let us put our luggage in the room but said it would take her at least another hour to clean the apartment. She gave us her key when she left. We asked the owner and manager if we could get a full refund so my family could stay in the Marriott up the street. After waiting 4 hours to get into the apartment neither were willing to give a refund and let us stay elsewhere. This is a owner who could care less about how his apartment is managed and a manger who is incompetent and inconsiderate. DO NOT STAY HERE!