The apartment is very functional and beautiful, great for a couple or single person traveling alone. We also loved the locality! It is close to the subway, with great shopping, but in a not very touristy area, which is really cool for those who want to live a bit of the day by day of the place. Plus it's next to a beautiful park. We did not get to know Laura personally, but she made arrangements to facilitate our check in and was always available via text message when we needed it. Totally recommend the apartment and would stay there again. :)