Positive things: the location was great, very close to the Metro. The balcony was nice. Lots of nice restaurants and stores close by.
Negative things: the hot water went out the first day and then five days later. At first Lou addressed the hot water issue quickly but then Lou never responded to my last message about the hot water not coming back on. We had to shower with cold water. It was advertised that you could drop off and leave your luggage before and after check in/out, I requested the information regarding this, but Lou never responded to me. There was no information on how to use items or internet access, so be prepared to figure things out. Finally, there is a lot of random clothes and children's items in the apartment. It wouldn't be bad but you have to move them to store our items. The baby crib is a waste of space and a nuisance.