Katya was always responsive within minutes, always positive and seeking to help. She was flexible with the check-in and check-out time and didn't ask us for any charge at all, everything with a "virtual smile".
The apartments is based in a great location, within walking distance of many sites, restaurants, bars and cool places.
Getting to the apartment was super easy, it's less than 2 minutes of walk from the metro station.
The apartment is not small at all, we were 4 grownups and managed great.