No complaints; it was the perfect place for our needs. Being 1 minute from the Line 4 metro was great. Check-in was easy. We had some last minute changes in our schedule and Sam was very flexible and easy to communicate with. Nice touches at check-in (a bottle of wine and some snacks). Large apartment; perfect for 3 to 6 people. 1 room with a king bed; 2 smaller rooms with a single bed each (and a sofa bed, which we didn't use). I liked having a lot of space to spread out and lay out our suitcases and clothes. Just note the bedrooms are all close together in one hallway, and the doors to the hallway are glass so privacy is limited (this did not bother us). The large living room/dining room was comfortable and nice for our family to get together in the evening and to do some work at the table. The kitchen was perfect for a few days as well. The apartment did get a bit cold, even with the heat on but we found some extra blankets and it was fine. Highly recommend.