To begin with, the address on the website doesn’t exist, and is different than the one she provides separately. Why?
Upon arriving, the home was freezing cold with 5 different heaters and no instructions whatsoever as to what to do. Upon contacting her, by text only, as she has her phone - apparently - blocked, she insisted the heater was working downstairs. Upon opening it up, it was dirty, grimy and full of soot and only upon having an architect, my son-in-law, look at it did we discover there was an electrical problem which looked like it had been an issue for ages. She, however, again by texting only, insisted it had been working the day before which was not true as my son-in-law had gone in the day before and it was freezing. He tried to call her, and her phone was blocked.
When I finally sent her a picture of the electrical problem she suggested we check out and get a refund as she was in the countryside and apparently, she had no idea what to do.
Lost 1/2 day of vacation.