We were made to feel very welcome. There is a "concierge" for the entire building and it is open from the morning into the evening. No problem leaving luggage in the concierge's office before your apartment is ready. The apartment was as represented. There are several essentially identical apartments in the building. Every one we were in really did have a great view of the Eiffel Tower. Exact bed configurations appear to vary somewhat by apartment, but the number of bedrooms is accurately represented. Bathrooms were also slightly different configurations, but both apartments we stayed in had essentially 2.5 baths, one of which was en suite.