Patricia was great. She answered all my questions and responded very quickly. There was 6 of us on this trip. The apartment was nice. We had fresh towels, and linen. The apartment is in a relatively good location. Close to the subway and some attractions. Cab fare from most attractions to apartment was around 10 Euros. There were some down falls not due to the fault of the host. The ceiling was a bit short for us. We average at 5'11. The rooms were roomy, but the bathroom quite cozy. Literally, I could sit on the toilet, brush my teeth in the sink, and wash my feet in the shower all at the same time. In all, my experience was good!