We were very disappointed by this host. After we checked in, which went smoothly with the key box, we entered the apartment which smelled strongly of smoke even though it was supposed to be non smoking. Then we went to the bedroom and we saw a mouse, so we opened the back balcony door to let it escape. We called the host immediately within 1 hr of check in when all this happened to say we would like a refund and we were leaving because of the smoke and the mouse, but she called us a liar and was very rude and insulting to us despite there being a known rodent problem in Paris. So we requested a refund from air BNB and they luckily helped us resolve this conflict but I would never rent from this host again, mostly because of how she handled the situation and insulted us.