Overall, the location was great and accessible to the nearest train/bus station. This made getting into the city very easy!
Prior to staying at this airbnb, which was very nicely furnished and clean just as shown in the photos, my previous experiences with other hosts included great communication efforts by the hosts. Whether this was achieved via WhatsApp or what have you. We stayed here for 1 week and had trouble communicating with Heloise since we didn’t have her number and did not want to ask given that she did not provide it. Our communication remained solely through the airbnb message board. Not sure if the host was going through personal issues or what not, but there was a sense of rudeness portrayed on our last 2 nights when we asked her for assistance with our bags (the apt is up 8 flights of stairs so fair warning). We had 1 suitcase which Heloise had helped us with initially on arrival and that was great! She didn’t show any negative feelings towards this. However, when messaged about whether she could help us bring the suitcase down on the day before our flight, she mentioned that our demands were very wrong and that we should have considered not bringing a large suitcase to her apartment. If this was the case, then she shouldn’t have helped us bring the suitcase up on our first day. That gave us the false impression that she was happy to help! In the fairly rude message she sent on our last night, she cited her back troubles and medical ailments as readings why she could not. Totally understandable. However, threatening us with remarks such as “if the suitcase damages the walls and such” were very unnecessarily uncalled for. There was also an episode of confusion where our host apparently showed up to our door (again, 8 flights of stairs so I’m sure she was exhausted) where 3 days before our flight home and she sent concerning messages asking us to open up so she could help us bring the suitcase down. We were not in Paris then. We were out of town with friends. After I saw these messages, I replied letting her know what the cause of confusion was since I had mentioned that we’d be bringing the suitcase down Saturday, not Friday? Yet, here she was bring mass hysteria for no reason. I figure her frustration in combination with other components like exerting herself unnecessarily up 8 flights of stairs on the wrong day with the intentions of bringing down the suitcase and finding that we were not there resulted in her mean/rude remakes which we received about “potential damages” and all.
I’ve stayed at multiple airbnb locations around the world and have never received negative words like the ones I did by this host. Very disappointing considering the first day when we were introduced Heloise was very kind and nice to us. Again, not sure what caused the change in demeanor however I did not appreciate the threats. Super unprofessional and not a way to make your guests feel welcomed. Especially not after 6 nights. Perhaps if she had provided us with her cell phone number, we could’ve been reached on WhatsApp more quickly even though the confusion episode was her fault.
Anyways, the apartment was cool. Location was nice. Very clean and up to standards. For dust mite allergy suffers I suggest bringing allergy relief meds because allergens were most definitely filling up the bedding. For future guests I suggest not bringing a suitcase or else the host will threaten and degrade you.