Staff are very responsive and helpful. The bed is super comfortable and warm. The atmosphere is cozy and artsy. The hotel, rooms and bathroom are clean. There is a lovely common area with mood lighting for relaxing/reading/dining, and an adorable alcove for two to read on the 1st floor. If you stay in a room facing the street it will be a bit loud at night from barhopping. We recommend staying in a coirtyard-facing room. Would definitely come back! Loved it here.