Gilles was great about arranging our arrival and getting the keys. In fact, he actually let us check in a couple of hours earlier because our flight was coming in earlier than the typical check in time. We had no problems at all in the apartment. The noise level is just fine; we had no problems and the apartment is comfortable, clean, and just as the pictures show. The location is fantastic and we loved our experience. This was our first air b n b apartment and it was a great experience!