We arrived to a dirty apartment at check in. Linnen and towels dirty. Bins full. Old moisture drawn coffee. The shower had old dirt in the corners that had not been cleaned properly. Logged a complaint with the owner and he responded fairly quickly and investigated. The cleaner had an emergency(unsure if this was the truth) as she very promptly showed up after. There was no message to me to say there may be a delay at check in. The cleaner then showed up while I was speaking to the Airbnb on the phone, after my call she asked us to step out for 15min so she can clean. We stepped out and waited at the pub next door. 15-max 20min later she came to gesture to us she is finished. My family own of a small hotel and 15-20 min is not enough time to clean a room and bathroom to the cleanliness standards that I and my fellow travellers expect. Needless to say we proceeded to cancel our booking for health and safely purposes.