The check -in process was really bad. Like other people, I had flown for ages and just landed and walked up 2 flights of stairs then realised that the lockbox was 10 minutes away. Needless to say, that experience was not ideal. Outside of that, the stay was good. The beds were comfortable. I did message the host telling them the TV didn’t work and they told me to “find batteries” somewhere in the apartment, which was weird. But we just watched Netflix on our laptop.