Cedric was very warm, helpful & welcoming. He was there to receive us when we arrived and explained everything about the apartment and its equipment to us in detail. Communicating with Cedric was also very easy. He replied almost instantly. The apartment was smaller than it looks in the pictures, but very cozy & comfortable. The only drawback is that being on the 4th floor, carrying luggage up & down is a little hectic. Overall, a superrr apartment!