Raphael welcomed us and made us feel completely at home. The place was just as listed except with even more artwork and books than in the photos, which we enjoyed. At various times when we needed assistance (eg when we needed to find a laundry) Raphael helped us out. All in all this is a great little place in a buzzing area. The only downside was the four flights of stairs, but to be honest when you're visiting Paris you do heaps of walking, so that was all part of the experience. Highly recommended.