Lola was a very responsive host and kind person but the flat was filthy. It is centrally located near interesting cafes and restaurants and is in a very ethnically diverse area. Guests should be made aware that they are expected to clean during their stay. This is not listed in the house rules but Lola expects you to empty the trash at the end of your stay. Also, if you want to be comfortable you will need to do some cleaning of the bathroom. The photos of the flat are not current and much of the much of the books and furniture which make the space feel cozy and warm have been removed. In reality the space is now cold and barren and feels more like a worn down space with random furnishings that have been gathered in a space. It is obvious that no one lives in the space any longer and it is being used only as a rental. It is also obvious that the flat has not been cleaned in quite some time as the bathroom was filled with mold, soap scum and dust and the white shower curtain was nearly black on the end due to dirt. It was very uncomfortable so my husband and I went to buy cleaning products in order to feel comfortable to use it. I took photos of the state of the bathroom and shared them with Lola so that she could understand the condition of the bathroom and note that it was not a result of our stay at her place but was the result of years of neglect. She seemed to be offended by the photos that were shared with her and even told me that I should 'be out spending time enjoying Paris instead of taking photos of her bathroom.' She also said that the state of the bathroom was a result of normal wear and tear. I explained that the state of the bathroom was the result of a lack of care and cleaning. Lola seemed to have embarrassment of the situation and asked how she could make our stay more comfortable but when we asked for a $100 refund she felt that this was too much to ask since the apartment was priced at a "low" price. She did agree to deduct 1 night from our payment. This does not exclude the rude behavior nor lack of concern for the unhealthy uncleanliness of the space, which we had to spend time cleaning in order to use. Since I have used Airbnb in Paris previously successfully so I had certain expectations and experiences unfortunately this was one of the worst Airbnb experiences I have had after using the platform for nearly 10 years.