On the morning of check-in, I got a call from Merveil informing us that our reservation was canceled due to a reported "broken bed" and could no longer accommodate all 7 of us. This initiated a frustrating 5-hour conversation with Airbnb and Merveil as we were left with no place to stay upon arrival in Paris. We had made our reservation well in advance and paid a €750 deposit, only to receive an inconsiderate call with no offer of assistance in finding an alternative accommodation. We insisted that we didn't mind sleeping three to a bed, and Merveil reluctantly agreed to allow us to stay. Imagine our surprise when we arrived to find that there was no broken bed and plenty of room for 10 people, despite there only being 7 of us!
Despite the stressful morning, we managed to enjoy our stay as it was clean and comfortable. Still unclear why we were told there was a broken bed which makes us suspect and double booking situation. Very disappointed by the lack of transparency and assistance!