Extremely inconsistent and unprofessional provided by the company. They lied about how many bathrooms (only had 1, states 2 on listing), they only provided Wi-Fi info after I contacted them 3 times over 2 hours nonstop and then the Wi-Fi only worked in one room. They also only provided the code to the locker with blankets, linen, towel after I contacted them multiple times. Turns out the code to the locker did not work, the “emergency contact” number for the host was unable to do anything as they were an outsourced company, and the actual host never picked up or responded after multiple messages and voicemails. So essentially 8 people slept in a cold apartment (the instructions for the heater were never provided), the blankets and linen were unable to be accessed. I had no other option as it was 10 pm at night and I was stuck in Paris with no way to get another place and Airbnb support couldn’t provide me any help