The room was nice enough, but the customer service was awful. After our travel dates moved by a day, BeYou was completely unwilling to accommodate a reservation alteration. We sent four messages and received one response saying to ‘Take it up with Airbnb cause we don’t handle money.’ Unfortunately, by the time BeYou responded, it was past the point where we could receive any money back from Airbnb for our reservation. At least Airbnb recognizes the value of good customer service and provided us credit towards another Airbnb stay. Additionally, we call twice when our train arrived in Paris in order to help facilitate the check-in, however, nobody answered. We then waited in the ‘lobby’ for 25 minutes while our room was prepared. Finally, although in Montmartre, the location was not nice by any means. Nestled between two sex shops and exposed with little sound proofing to the street outside was not how we wished to end our trip.