I didn't stay in the hotel myself, but booked it for my mother-in-law and her friend.
Therefore I can only say what I personally experienced with this booking:
The rooms were changed three months after the booking and it was expected that I would accept it (one room with two beds instead of two separate rooms, which was the reason I booked this hotel in the first place). Communication with three different persons on this topic didn't make the matter easier - on the contrary, they didn't seem to communicate properly among each other, so I had to clarify several times. In the end we agreed on a solution, but it could have gone more smoothly.
Communication in general (and again with different persons at the reception) seemed to cause misunderstandings which my mother-in-law experienced also, especially on the last day. Maybe it would be easier, if you are able to speak French...
Over all the stay in the hotel was ok and the location is close to the city centre.