I booked this lovely apartment for my parents (age 81 and 73)....the lift worked great. I met up with them on the last day and everything was so nice. Nathalie was so accommodating by taking care of any questions. The terrace was so beautiful to sip wine in the evening and coffee in the morning. Getting to and from the metro was a piece of cake. So thankful for Nathalie for being such a gracious host. We loved it so much, we booked it again for a later date.