We booked the place back in february to stay in June for 7 nights and confirmed with Jin in May of our arrival time to be 2pm and was told Kim (Jin's sister) would be there to meet us. However, having arrived at the flat there was no answer to any phone calls to both Jin and Kim. We did arrive a little early so we didn't mind and just waited outside believing Kim would be there by 2pm. We managed to contact Jin through messaging because he was not picking up so thankfully we had internet. By this time it was 2pm and we were eventually made aware that Kim was going to be late. Kim turned up around 45 minutes late and we were fine with it because we understood people can be late. Kim was apologetic and she did seem genuine about the situation, on the other hand Jin did not (with blunt replies as we expressed our dissatisfaction). However, when we got into the flat we were so shocked by the state of the place, it was uncleaned, dirty with food and flies in the room. It was clear that the place hadn't even been cleaned yet, despite arranging for us to arrive there at 2pm. We expected the place to be cleaned by then and not have us wait even longer than we already had. Despite this, we agreed to allow them an hour to clean the place because we would have nowhere else to go. This was truly disappointing because it wasted a day of our holiday and to no surprise the place wasn't cleaned to an acceptable standard especially the bathroom. We didn't feel safe living in the flat either as we were told by a neighbour the door had been left open with keys inside on the morning which we arrived. The only good thing I can say about the flat is the comfy bed and the toiletries provided so it is very basic. All in all, we hope this is a singular incident and would not happen again as this ruined the first day of our holiday. We personally wouldn't book the place again due to the bad experience considering there are lots of other great air b&b's out there!