Although the apartment itself was OK, I have to say this was the most unpleasant Airbnb I ever had because of the terrible check-in process. The host offered very unclear instructions on where to locate the key box, and I was not able to open it with the correct pin when I found the box. I contacted the co-host HostnFly, who promised on the phone someone would be there to help me in 10 minutes but I ended up wait for another hour until someone came. The whole check-in process literally took more than two hours. It was such a waste of time.