Alexander did a great job of communicating with us prior to and during our trip. The apartment was well described and we had no problems finding the place and getting into the building. We happened to be around during the Rugby world cup, and one of the bars on the street below was extremely popular and loud. This was no problem for us, but good for other travelers to keep in mind if they want a quiet street. Our only real issue was with the internet. It was spotty and the connection often dropped and picked back up. We had an (unrelated) technical issue and were not able to keep the connection long enough to be able to chat with online help before the internet connection broke and we had to start our online help from scratch each time.