This is a beautiful flat in a great location. The service Giuliano uses to rent the property (perhaps new?) is a mess. They first sent me a link to check in with no information. Then, when I asked for more information, they told me I had to travel to a hotel across Paris to get the keys. I asked for clarification and they said they had made a mistake. Then they sent me to a lockbox across the street from the property. Then they gave me the wrong code to the lockbox… You get the idea. This was all after they sent me to some strange site asking me to upload personal information. They were very responsive when I asked questions, but I wish I hadn’t needed to communicate with them so frequently. ( I’m not a high maintenance guest—I just wanted to check in.) This clearly isn’t Giuliano’s fault and the place is great. I hope the service he uses to help him rent it, gives a refund and learns from the experience.