Rina is a great communicator and is always there to help you. The unit is in a great location. Near three metro lines that got us all around Paris. The unit was very clean and as advertised. There are a number of restaurants, shops, boulangeries and supermarkets within walking distance. A very safe area to walk around. I'm 62 and I could easily navigate the ladder up to the loft. There are not many stairs to drag your suitcases to the unit. Check-in and out was easy. Loved looking out the windows and watching Parisian life while drinking coffee. Would definitely stay there again.