We had a great time at Delphine’s apartment. The location is wonderful. We were able walk to many points of interest, and multiple metro stops were nearby to take us around the city. Shops, restaurants, and markets are all just steps away.
Communication: Messages were always answered promptly. They provided a pack n’ play crib for our infant as we requested, which we appreciated. They also scheduled a taxi for our return trip to the airport. All our communication was courteous and professional.
Our flight arrived quite late and they arranged a late check-in for us. However, I had enquired about late check-in prior to booking and made our arrival time clear throughout the process. It wasn’t until hours before our arrival that they informed us that we would be charged €50 for late check-in. This should have been communicated when I asked about late check-in prior to booking, as I might have chosen to book a different apartment.
The apartment itself is nice and well laid out. There were, however, some issues with their renovations. For example, the electrical outlets were not firmly affixed to the wall. They often fell out, exposing wiring, when plugging or unplugging something. The bedroom door handles also appeared to be cheap, and on more than one occasion the handle popped out of the door when I was closing it. These issues should be a simple fix and would result in a much nicer experience.
I would consider staying in Delphine’s apartment again, if a few repairs were made to make it safer for small children.