Vita was very helpful and responsive. The studio is in a great location at a great price. It is however very very small. The first two nights it was very hot and there was no air flow from the open windows - wish there was a fan. The building also has automatic lights and the stairwell lights outside of the door have to be turned on manually. Makes it a bit unnerving when you are a female traveling alone and coming back late at night. Also no deadbolt on the door which made me uncomfortable. Overall an amazing price for the location if you are okay with the bare minimum.