There are not enough words to explain how Louise is an amazing host. She will go out of her way to help you out. Her communication is excellent, meaning that she responds quickly to any questions and if you need something she quickly takes care of it. She will take the initiative to give you a heads up on what is going on currently. For instance, prior to arriving she let us know of the strikes and limited transportation and made suggestions on how to get around. I also became sick and she and her family went out of their way to call a doctor who ended up paying a home visit. She even bought me medication. Its like having your own concierge but she makes you feel more of a friend/family and as I said words are not enought to thank her and her family for what they did for me.
The apartment is as pictured with all the amenities posted. It is cute, clean and close to everything. She pays attention to detail and had a cute xmas tree for us with little decadent gifts, wine, some amazing bread, juice, coffee the works. There is transportation close by like the public bus, and metro (but not all lines working currently). I suggest people download citymapper to get around.