Ilan was there to meet us when we arrived at 10 pm. He helped us get our heavy suitcases up the 4 flights of stairs. There was an issue with the washing machine but he happily paid for the laundromat so we could wash our clothes. The location was amazing, so close to so many bars and restaurants all filled with friendly staff despite our lack of french speaking. Apartment was tidy and clean, was exactly as the pictures shown. Would recommend to all my friends visiting paris!!!!