+ great location in a safe and quiet side street in Trocadéro, 5 mins walk to the Eiffeltower
+ easy check-in: the keys had been left at a small super market operated by a friend of Xavier´s 3 mins walk from the room
- BUT concerning the cleanliness the room is/was in a disgusting condition!:
The rug hadn't been vacuumed: there was dirt and food crumbs on it.
The bathroom sink hadn't been cleaned: there were hairs in it and stains on the tap.
There were yellow-brownish stains on the towels as well as on one of the pillows.
When I was looking for a plug socket I found even more dirt and a used, empty condom packaging behind the bed.
Water was dripping from the freezer compartment and when I opened it I found a frozen towel in it which was slowly melting.
There was only a used sponge for cleaning the dishes and it was wet and looked and smelled pretty bad so that I had to throw it away.
Additionally, there was
> no obvious dust bin in the room except for a small one next to the toilet which is of no use if you prepare your own food and have to dispose of kitchen waste.
> no soap, just the empty bottle.
Apart from that there were problems concerning the wifi.
One guest last year seemed to have had the same problem. At first my electronic devices couldn't find the network. Incidentally I pushed a button on the wifi device and afterwards the network was visible.
But there was no description anywhere that said you have to do this in order to make it work.
Furthermore, the wifi password written down in the room description here on AirBnB is wrong, there is a mistake in one number (7). Only the password on the picture on AirBnB did work!
The next morning the wifi again didn´t work and I found out that the wifi device wasn´t connected to a plug socket and I had to charge it. In my opinion you should make sure that the wifi is working when you advertise it in the room description.
When I texted Xavier about these problems, sent him a lot of pictures as proof and asked for a refund of some of the costs he became very intransigent and didn´t acknowledge my critique.
But not only that - what was even worse, unprofessional and simply RUDE BEHAVIOUR was that he cancelled the contract and THREW ME OUT INTO THE STREET!!
Furthermore, he accused me of not responding to his text messages and calls which was simply not true. He called me once and sent me on the evening of my arrival one message in order to ask whether I found the place. Since I was on the go I only saw this when I got back late in the evening.
The next day I answered his text and put forth my critique because I was thinking that if I were a host I would like to know straight away if my guests didn´t feel comfortable and not have them complain a week later.
Although I had written Xavier beforehand that I want to continue my stay nevertheless because I wanted to enjoy my stay in Paris and not to have trouble and stress due to the accomodation, he cancelled the contract on the evening of my second day.
I only had 12 hours over night to find a new place to stay.
I even called Air BnB customer service about this, but they told me that Xavier´s behaviour was legitimate.
All in all an awful experience and I can only discourage you from booking Xavier´s room!