Hélène was very sweet & responded to all my queries very promptly. She even allowed for a late check in as my flight only landed in the evening, and a late checkout as well. Great location, only 5 mins walk from the Eiffel Tower. The 7th arr. is a great place to stay in. I would highly recommend Hélène’s room for a single person. The stairs take a little getting used to. Little tip : Make sure you don’t have a heavy suitcase!