My experience here was not great. The entry card for my room didn't work for 2 days, and I had to go to the reception to get it reset. When I did this, I was made to feel by the receptionist that it was my fault. The receptionist was extremely rude. I think she worked part-time / she was an extra - but it was not pleasant. The lady that worked at the bar was much better and I turned to her when I was having issues with my card.
Overall I would say you have to be a bit cautious with this place.