As stated by many other reviewers- the apartment is great. The location is convenient and central but outside of the hustle and bustle. The terrace is everything. Our main issue was communication with Nadia. We booked for 5 people and we had planned on using the pull out bed as we were traveling with children. She emailed us a notice about the flat and it stated that linens for the pull out bed could be found in the second bedroom. So I didn't think twice to ask her about using the sofa bed. It seemed like it was available if we needed it. Nadia agreed to lend us a crib, a high chair and toys for the children. When we arrived none of the items were there. I messaged Nadia and the crib and high chair arrived later that day. I inquired about the toys and sheets for the sofa bed which were not in the closet, as well as how to use the coffee maker and something set her off. She sent me an email in an aggressive tone saying we should not mess up her organization and how she never promised crib sheets (though I was inquiring about sofa bed sheets), how most guests don't even use the coffee machine and if I want more pods I should buy them myself and how this isn't a hotel (though I was inquiring about how to use the coffee machine) and how no she would not bring toys over. It was quite surprising and very off putting. In the end she said we could use the sofa bed but after asking a total of three times for sheets we never got them. One member of our party used a comforter as a sleeping bag. Another issue with the flat is though it is surface clean, it could use a deep clean. The shower head is covered in black mold and there are dust bunnies in the corners and edges of the flat. Despite the miscommunication, I would still recommend the flat for its location, size and neighborhood. Nadia did allow for an early check in which we really appreciated. And we also appreciated her lending us the baby items. And leaving us treats in the fridge. If it hadn't been for the bizarre email and lack of sheets it would have been a fine stay.