Louis Eugene was very welcoming. He helped us carry our luggage to the flat on the 6th floor. He was very helpful and informative throughout our stay and would respond promptly to all of our questions. He made great suggestions and genuinely wanted to make sure we enjoyed our stay. One late night, when we decided to stay in after a long day out he arranged for our food to be delievered! He gladly approved late checkout for us to since we did not have to be at the airport until the late evening. When the arrangements we made to get back to the airport fell through he immediately offered to give us a ride. The neighborhood is quite. Nice building, flat was clean and well kept. View is absolutely stunning.