I’ll start with the positives:
- apartment is very spacious
- hosts were able to arrange for same-day reservation and check-in
- centrally located around restaurants and metro stations
Negatives:
- wifi only works in half of the house, and is completely unavailable in main bedroom and half of living room
- hosts sent a repair person while I was out of the house, without me requesting any repairs, and without prior notification, and the repair person moved my belongings in the bedroom
- apartment is very noisy at night - I’m a light sleeper, so perhaps I’m too sensitive to this, but I see others have made the same comment. All of the bedrooms are very close to the street, so there was no escaping the sound
- host attempted to communicate details of check-in and check-out off platform via another app, which led to confusion and unnecessary hassle
- after leaving unclear checkout instructions, I followed their guidance to leave everything in the apartment, and after I left, they requested $200+ as compensation for me “leaving the key in the apartment”. This was outrageous because the apartment is accessible via passcode, and the cleaners could easily have accessed the apartment without the swipe card. Left a bad taste in my mouth…