Rachel and Oliver were very helpful in doing all that was possible to make our stay as comfortable as possible. Oliver carried our luggage up the stairs and at the end of our stay kindly escorted us to the Gare du Nord. A corkscrew to open a bottle of wine came in very handy, as did some spoons to eat our cereal with and some milk. The apartment is very clean, comfortable and quiet and has good views over the rooftops and a sunny and bright aspect. The apartment is handy to transport and all amenities.