I rented this apartment for my daughter who is spending a semester as a student in Paris. It was an awful experience.
The host: A few days after check-in the electricity went out. No light, no wifi. I sent an immediate message to the host. No answer for 12 hours. I resent the message. No answer. I placed an emergency call to Airbnb which called me back saying that the host didn't answer their phone calls either. My daughter had to miss school and call an electrician who said that the electrical panel was damaged. Even after informing this to the host, she refused to solve the issue. It turned impossible to live in the dark with no wifi and an unresponsive host. My daughter had to leave in a hurry and sleep in the floor of a friend’s apartment while looking for another place to stay in Paris.
I got good customer support from Airbnb, who refunded me part of the stay.
Before this incident, my daughter needed to receive a credit card by mail. The host denied the use of the mailbox, claiming that she rented us an apartment, not a mailbox. So after paying 3400 euros for a month, she wouldn’t accommodate such a simple request.
The apartment. It is a small room with a kitchen and a bathroom. The place needs to be renovated. The listing mentions “Sorbonne” in the title but this is misleading (22 min walk or 18 min by métro to the Sorbonne). First floor, no elevator. The host charged me €306 for “cleaning”. This is a ridiculous price for cleaning a small room, and the apartment was not clean at check-in.