Cleanliness:
Dirty fridge, the bed linen and pillows had big yellow stains, I felt uncomfortable having my child sleeping there. Thick coat of dust and greasy kitchen.
Amenities:
Breakfast included: Expired bread in a packet that only had about 3-4 slices left, and an already opened bottle of milk. Fridge with opened cans of vegs. We bought our own breakfast.
Cable TV. It was disconnected, we had to find a way to connect it but still we only managed to watch the normal TV, no the cable benefits. The host claimed that he did not know how to connect it as he never uses it!
Check-in
We had arranged how to find the keys with the host. This was fine for the apartment
keys...however the host "forgot" to inform us that there were two gates (only possible to open with a code) that we had to pass before getting to the apartment door. We arrived in the evening after a long train trip (the host knew this), and we had to wait outside until two neighbours happen to leave the building and let us in. I called the host, but with no luck. He then said that the number I was ringing was “the old contact in airbnb"!