Above and beyond communication, service, check-in, design, cleanliness, security, and air conditioning during a Parisian heat wave. I simply could not ask for more. When my brother’s baby son for whom I was caring at his home, a 10 minute walk from Elysèes Nest 2, took an unanticipated, extra long nap, making me very late to check-in at the Nest; someone brought the Nest’s key to my brothers flat & explained everything I needed to know to settle in later in the day on my own — ABOVE & BEYOND device. The flat was exactly as described but way better: fresh, clean, quiet, excellent air conditioning, and VERY well designed! I loved it, and I’m going back at the end of the week!! Thank you!