We didn't meet Paolo but his email communication was great. Paolo's partner Xavier met us and was a really great introduction to the city and the area we were staying in particular. The apartment itself is very lovely. It's in a great area and while it was very busy during the day on the street it was very quiet at night so sleeping was easy. The apartment has everything you need and we made use of the washing machine several times. It was very nice to be able to wash in house rather than lugging laundry through the streets. We loved our stay and will definitely y to book here again when we return to Paris, hopefully sooner rather than later!