Francis' flat was true to the pictures/description. The area was a bit sketchy (a number of homeless occupy the square across the street) but as long as you have your wits about you, don't be deterred. Upon arrival, we were given a pleasant walkthrough by Marie Louise. She was there to answer any questions and solve our problems with operating the TV and getting access to WIFI. The only complaint that we had about the flat was that it wasn't cleaned properly (kitchen was dirty and the dishes that were put away in the cabinet had dried up food stains on multiple plates and cutlery). We informed the host and they apologized. They did their best to be attentive and resolve our issue.