Very good communication, that flat was as described and very clean. The Internet was high quality and worked without any issues. The bathroom was clean, plenty of hot water and the kitchen was well stocked with high quality utensils and kitchenware. There were also some nice touches like magazines and US/UK plug adapters. The towels were also high quality, which was appreciated.

The only drawback was the lack of body wash and shampoo in the shower. It makes a big difference if there's even a couple of bottles of inexpensive shampoo and body wash. It costs the host only a few euros and makes a big difference when you've just come off of a flight and want to shower without having to go find a drugstore or supermarket.