Upon arriving at the flat we were greeted immediately by the host's mother. We were given hand written instructions on some of the features of the flat and where to shop for food. The internet code was also provided but we had a difficult time accessing it. Camille went out of her way to come to the flat from her job to get us logged in. After that, we were all set with wifi. The flat pretty much matched to pictures but upon closer inspection it could have benefited from some renovations. However, it was still comfortable.