Check in was from 3pm but due to a problem (no trains from CDG) we arrived at about 4.50pm. We had the codes and the key was in place as described but we were shocked when we opened the door as the apartment had not been cleaned. I messaged Margaux straightaway and my daughter also rang her, she replied almost immediately to say she was contacting the cleaners. We had to go and find a cafe and eventually got into the apartment about 2 hours later. The cleaning was adequate although there were still crumbs in the bed settee and some of the glasses were dirty. Margaux has agreed that she will refund the cleaning fee. The decor of the apartment is very good. The heating was good. A bad start though as all we wanted after the travel was to get in to the apartment, shower and get out for our evening meal.
The following morning we wanted hot drinks with breakfast but there were no cups/mugs in the apartment. I find this totally unacceptable as this is a standard item in the kitchen. There was a kettle and teapot (without lid) so the expectation is that we could make a hot drink. I contacted Margaux about this issue and she eventually stated that she had ordered them but they would take longer. We stayed for 4 nights but never received any cups. Very difficult as we had cold weather and couldn’t get back to the apartment and have a hot drink, we had to buy all hot drinks in cafes.
The kitchen had sufficient other crockery and cutlery. There were pans but we never used them so I cannot comment if there were enough for cooking a meal. There was only one very small tea-towel. There was a toaster but no coffee machine although there were coffee pods. There were plenty of glasses but no bottle opener for wine. Salt, pepper, oils and an iron are listed as amenities but none in the kitchen, Covid maybe?
The 2 bedrooms were of sufficient size with wardrobes for hanging although a few extra hangers would be appreciated. The beds were large and very comfortable. The pillow was very hard but that is probably only my preference. Plenty of bedding and towels. The showers were good and lots of hot water. Bed 1 has a full en-suite. Bed 2 had a shower and sink. This was not a problem as there was a toilet off the kitchen which didn’t bother the person sleeping on the bed settee. The bedrooms are quiet but sitting room (bed settee) is quite noisy but this is to be expected as apartment on ground floor. There was no soap (other than in the toilet) as advertised and shown in the photos but there was plenty of toilet paper.
The location of the apartment is superb, literally at the front of Sacre Coeur. Anver metro station a few minutes walk away and Abbesse less than 5 minutes. 2 supermarkets very easily accessible. Easy access to Montmartre and lots of restaurants and bars around.
The “extra room” is out of the apartment and along the alley. Blue metal door under the stairs gives access to the cellar where the room is situated. The room is dirty with paint peeling off and found on the floor. In my opinion, not a pleasant room and not one that we would use. It’s a shame as it could be an asset to the apartment and would be lovely and cool in the summer.
I would have to think very long and hard about staying here again. The lack of thought and basics make this apartment mediocre where, with more care, it could be very good. The situation is perfect for a visit to Paris.