The place was great and looks exactly how the pictures look. The check in process was easy. Florence was not in town but her friends Fred checked us in. The only issue we had was that the heater for the house didn't warm up well at all. It was very cold when we visited Paris and we really needed the heating to work. We tried but the house never warmed up. We had to sleep with layers on and the living area stayed cold all day and night. Wish it actually gave us warmth when we needed it.