I visited this apartment with my family (1 and 7-year-old children) in June 2022. We stayed for 4 nights.
The Good:
The apartment is very quiet, luminous (7th floor), and well located. The view from the flat is also very nice with a large private park right next to it. The main bedroom is comfortable and the kitchen sufficiently equipped (no microwave). The bathroom is very large and comfortable. The flat is suitable and safe for young children. The building is equipped with an elevator; however, it is a very, very small elevator, so a large suitcase may not fit.
The annoying:
The apartment was not very clean. We found lots of dust balls and fake nails in the shower. The sofa bed is not very comfortable and is very noisy. The toilet is also very noisy (when it works). The corridor needs renovation (the paint is falling off the wall) and is a bit dangerous. If coming with small children, be careful the balustrade is not fully fixed and moves. The coffee machine did not work during our stay. The balance did not work during our stay. There were no instructions regarding the disposal of the rubbish. There was no instruction regarding the recycling of various rubbish types. Only one bin bag was provided for the whole stay.
The bad:
The company in charge of the flat is not very well organized. We booked a baby bed for our stay. It was missing on arrival. Someone very nicely came to bring it to us late at night.
One day, when coming back from one of our day trips, we found that a cleaning crew had come to the flat without our knowledge or permission. They cleaned, moved all our things, went through our bags and personal items, and removed and took away all our beddings. They piled all our stuff in one corner on top of each other and put the bins (including the nappy bins) in our bags. All our toilet products were thrown away. We had to make a few phone calls and wait for someone to come and bring the beddings back.
On our last evening, the toilet stopped working and leaked poopy water everywhere. We contacted the agency straight away to get help. They never replied to our messages nor provided assistance.
The agency did not reply to our messages the following day either upon departure.
All in all, it is a great flat, but we did not have an enjoyable stay because of all the issues listed above. The staff we met in person was always apologetic and friendly. But hard to imagine that it is possible to make so many mistakes.