I cannot recommend this Airbnb. Also I recommend avoid any Airbnb managed by “checkmyguest” or “Joffrey” in Paris. There were several issues with our stay from beginning to end, starting from check-in through check-out. Although clean, we would never stay here or recommend anyone else do so.
- Check in took >2 hours. Host only allowed us to check in after 4pm even though check in time is 3pm on the website. However, at 4pm The hosting company provided an incorrect code twice, causing us to run back and forth between the unit and the key pickup location (5 mins away, not fun with heavy luggage), and finally was able to check in at 5pm
- The unit living room has large windows, but no curtains. The bed and importantly, the shower area can be clearly seen from outside and by all your neighbors. The unit is very close to the buildings next door.
- Before booking, we asked about the presence of a curtain because a previous review mentioned the unit didn’t have one. We were promised that there was a curtain for privacy , but none was in the living room. Since it’s a studio, that window provides no privacy to bed and shower.
- We were also promised that a curtain would be installed during our stay. This did not happen. The presentative that talks to you on the app simply submit a “case” to the company, and no action was taken.
- Check-out was a mess. You have to drop off the key at the shop again rather than leave it in the apartment. In addition, The key drop off did not work as expected (another wrong code). It took us 30 minutes, running back and forth and 2 phone calls to drop off the keys.
- Employees at the hosting company are rude and will hang up on you. It was not pleasant interacting with them while you cannot check in into your unit.
The unit has good design and potential. Very unfortunate the owner choose to go with this company, who do not care about the customers. Seems like it’s a large company with many representatives so you are probably not going to get anything resolved if you run into any issues.