Very poor communication. It took 4days for a response just a week before check in. that was a big issue in my opinion since the listing says contact host for check in. Once i got the check in instructions. Then i was locked out of the complex because of the wrong code was given with delay in response. Finally, I spent a lot of time trying to figure out where the room actually was because the host left a confusing message on where it was and would not respond when i said i was lost in the complex. I ended up trying to key every room until i found the one that worked.