She is messy, disorganized and rude. I cannot say anything about the place and the neighborhood cause I have never seen it, I refused to go there after her behavior. zero hospitality and 100%rudeness, who want to spend a night there with these preconditions? (I have been using Airbnb for years, never had sth like that before)
I had to spend few days in PARIS for university commitments (mine is in the outskirts of Paris.. it takes 1h to 2h to reach the center); I wanted to spend my last day closer to the center and I booked Roomy or Susan or -whatever her name is- place.
she said : I would be there SINCE 2.30pm
I said: ok ill probably be there around 4 pm
she: perfect
I got into trouble with all my movements and I didn't have internet on my phone, I got stuck into transport because of some works their doing I don't know.. I was finally reaching Paris center around 5pm (but she said I would be there since xx right? I wouldn't have taken the risk otherwise)
as soon as I can grab my phone and connect I see an Airbnb message (and she had my number, she texted me before) at 4.50 sounding angry/annoyed and saying that she's been waiting for me since 4 ( oh god you're waiting at your place ! I'm a visitor in Paris, these things happen!!) and that she's leaving. W O W . and she'll be back for 7 pm. Seriously? i start texting her , no answer, than she's "in a meeting".. seriously, if you had a meeting you should have mentioned it before, everyone would get worried if he/she has to receive someone for 4pm and have to leave before 5 ! and she never said like, oh I am sorry for the inconvenience blabla.. nono she was saying NOT SO COOL, or I WAITED FOR YOU!!
I planned some rendez-vous, I wanted just to leave my unwieldy baggage and what? I finally discover myself stuck near Opera for a least 2 hours. great.
We pay a service, we're the visitors, without a place to stay, with our baggage, tired of our time spent in transport (dirty, smell, crowded,delayed..).. we expect a nice reception.
You should be able to manage the airbnb commitment, it's not a prank. You're dealing with REAL PEOPLE who have PAID. example: I arrived in US on friday night instead of noon because my plane got delayed and couldn't reache the landlord, he left a LOCKBOX outside the door with keys inside and a folder on my bed with all information. CAN you imagine if ever He did leave me locked outside on a friday night around 11pm 10000 km away from home?
I really couldn't be waiting for 2 hours outside your house, I really couldn't. I am lucky I have friends, but imagine I was a lonely tourist coming from Asia.. or US... pffff . INCONCEIVABLE.