DO NOT STAY HERE! They changed the code on us with all of our luggage and passports inside and did not provide us with the new code, forcing us to sleep the night OUTSIDE THE APARTMENT. the staff is horrible and unresponsive we have still yet to receive a refund. We suffered so much, it truly ruined our trip in Paris. Do not stay here if you wish to have a bed to sleep in at night. Our whole family of four including two kids slept outside the apartment because of this ridiculousness. REFUND US PLEASE!