The apartment is very nice, clean, and in a great location. It provided everything we needed for our stay in Paris and was also walking distance to a metro and several bars and restaurants. Unfortunately we had a very difficult time contacting our host and getting into the apartment upon arrival. Three codes are needed to get into the apartment and only two were provided. I reached out to the host the day before arrival to make sure we had all of the information that we would need to enter the apartment. I never received a response. We had a check in of 9am and when we arrived we discovered we would need a third code to access the key to enter the apartment. We spent three hours trying to contact the host with no success. With the help of Airbnb customer service they were able to eventually contact the host and provide us with the final code. Customer service monitored all of our messages and agreed that the third code was never provided. We learned that our host was on vacation at the time and therefore was unreachable. This information was not provided nor an alternate contact in case of issues. It was very discouraging and made our arrival to Paris extremely stressful. Again the apartment is as advertised and a good place to stay and we ended up having a wonderful trip. From other’s reviews we see that this has not been an issue in the past, but I had to share our experience even if it is not the ordinary.