HORRENDOUS EXPERIENCE
A trip to Paris to celebrate our daughter’s 18th birthday. Everything planned, our air bnb apartment booked weeks in advance. As our train pulled into Paris we received an email saying that the host had cancelled our trip. We were absolutely devastated and panicked, sitting at the station with our suitcases and 2 daughters and no where to stay. Apparently the property was being listed and managed by one person but the host booked it out separately. This, of course, is COMPLETELY unacceptable, I would suggest never dealing with this host or staying at this property and whilst some support was available from Air bnb we were unable to secure alternative accommodation at such short notice, we will be seeking compensation, a horrendous experience and one I never want to go through again.