Elena met us very promptly at the apartment and quickly helped us with where things were including the washing machine and she also changed some light bulbs which was very helpful. We did have a somewhat of a trouble with the television and were never able to use it since we never were explained how to use it and we didn't want to bother her while we were there.
We really love the location of the apartment right on the river and we love the island, I can't stress enough how great the location is! It is a very cute place with a lot of history and charm, I would say one of the only downside is that it tends to be a pretty small place was a little more cluttered than maybe it should be. The pots and pans and dishes and silverware were a little bit older and not the best condition, they probably could've been a little less of them as well. We loved our stay in Paris, and this was a great location to do are visiting from, thank you.