Limited hot water was a constant issue for us. We stayed for 10 nights. Alerted Julie on the 1st night. She is a quick communicator. However she never sent a professional to fix it. She sympathized with us but never fixed the issue. The kitchen also has no cutting board or knife to use. There was no dish soap or sponge to wash. No dish rack or drying area. No trash bags. The trash and refrigerator are not in the pictures so it looks bigger online. The carpet was on the dirty side. Cleaning crew left dirty broken down sponges throughout the kitchen and bathroom. The bathroom has no vent. The door handle doesn’t work from the inside leaving you trapped in the bathroom. The shower curtain is absolutely disgusting. It has mold all over it. Julie had someone leave some dish soap and trash bags half way in our trip with a cheap bottle of wine...no corkscrew. We had to buy that. The Nespresso machine doesn’t work anymore. There are no cups that fit underneath it to use anyway. The fridge was had so much ice build up that it defrosted overnight and soaked our groceries and spilled everywhere.
These are the facts about what you are getting.
My opinion is that this place has never been looked at since it launched earlier this year. The cheapness of everything is not lasting and the owner/ operators dont seem to care. It is in need of repairing and updating. The wear and tear of so many travelers have not faired well for this place. As for the hot water issue; this was an easy fix for a professional to deal with in a few hrs. However we were told over and over that we were making it up and there is nothing wrong. They made us feel stupid and tried to cover it up with underwhelming gestures that didnt resolve the issue. The hot water cuts out after a total 6-7 minutes in the morning. So you cant have more than 2 people showing at the maximum. The water after that is cold in all the sinks and you cant wash dishes. Again an easy fix and we offered our suggestions and helo. We communicated and were flexible. We even left for a side trip for 2 days leaving the place empty for them to repair. They just insisted there was nothing wrong. Overall a bad experience. Especially for the price tag of over $250 a night. Id skip this place and look elsewhere.