We had a great experience. James reached out to us as soon as we booked and stayed in touch through check in. He provided suggestions of where to eat and great directions. The space is very quaint and worked great for five adults (as long as you know that only one sleeping space is a room, the rest are in the open layout apartment). The stairs are very steep! But the apartment itself is wonderful, the neighborhood lovely, the location perfect (easily walk to the louvre, seine, and access to the metro). I would definitely stay here again.