We were a family of 10 from US & UK (5 children under 6yrs and 5 adults). Early check ins are forbidden.
We had left for a day out at the Eiffel Tower the following day. We came home to the key box being torn off the door (luckily I took the key with me) there were 10 crowbar marks on the door as someone attempted to break in. This apartment requires two codes to get into the building yet someone was able to get to our door and try to break in. The children were traumatised and we felt unsafe. I immediately contacted the host and asked for his number. When he didn’t reply I found his number in my email to explain what happened. He said he will call me back and then messaged me saying not to worry about the apartment it’ll be fixed having no concern for our safety.
I asked him if it’s safe he said yes it’s safe but he can offer new apartment if we don’t feel safe.
Moving with kids at 10pm with our luggage was too much so we stayed and ended up checking out at 5am and going home.