Place is nice overall. Luggage service is just a small closet so if you have a lot of stuff beware. Plus there were already other bags inside the closet and mops taking space that we had paid for. Could use some hand towels in the bathroom. Couch looks really nasty because of the stains, and is unsafe for seating. I sat on the couch and the seating cushion slid off and I hit the floor. This almost happened with my 60 year old mother as well so I feel like a different couch is necessary.