Anne was very quick to respond to all my questions, she provided directions to the closest metro, however we were very unsure how to reach the apt from there.
The area the metro brought us to was not a very desirable area and had I known this travelling with my children I may have thought twice.I feel we should have been made aware of this so we could have made an informed decision prior and prepared ourselves.
The apt was quaint and as described, wifi very hard to access even following written directions.
I had to get down on my hands and knees with my face at the bottom of the door to use the combination lock to get the key to get into the apt, in theory the key in the lock box is a great idea, however it's position is not practical at all, I literally had to have my face at the bottom corner of the door, not for the elderly.
I feel I have to mention the quality of the towels and bed linens which I found very unacceptable, there were 3 bath towels that were left for us on the side of the bath, first of all they were damp and smelt of mildew/ mold, I had to place them strategically in front of the windows and sun to dry them out, unfortunately it did not get rid of the smell. Once dry they were rough and of very thin quality, one appeared to be an old beach towel. The sheets were also not the best quality and had what appeared to be bleach marks on them. The washing machine unfortunately also smelt of mildew/mold and you could see that the rubber had not been cleaned, there was black mold on most of it.
I did communicate all of this to Anne, however she was not very happy and felt that I expected too much as this was not a hotel. She did offer to have us leave to go to a hotel but the short time we were in Paris for it would not have been feasable, plus we were out and my phone in airplane mode.
I myself have had a rental like this a few years ago and would never have left the quality of these items like this, I would never have had return renters or referrals.
We have traveled now to 2 other cities and could not have asked for more amazing rental Apts through airbnb, and paid the same amount for the same amount of nights.