While the apartment was well-decorated with high-end decor and the pictures are accurate, we experienced two very unsettling issues while staying here.
First, the apartment directly across the hall was broken into and robbed on our first day. They broke the door and frame around it to enter the apartment. We felt awful for the distraught tenant and tried to provide him with as much helpful information as we could, and this obviously made us feel unsafe in the building for the duration of the trip. When we reached out to the rental company, they had no reassurance that they would look into it and provide more information or that the apartment was usually safe from incidents like this. Perhaps this is a common occurrence.
Second, the safe in the apartment was not functioning at check in. After learning of the break in next door, we asked if they would be able to get the safe fixed for us to use. We did not hear anything back. The next day (while I was in the shower!) someone from the rental company entered the apartment unannounced to fix the safe. There was no prior message or communication to let us know they were coming. It was truly a scare to walk out of the shower to find someone in the apartment, especially given what happened the day prior.
I hate to leave a bad review because it truly is a lovely apartment in a wonderful location, but my husband and I felt uncomfortable and unsafe while we were there because of these two events. We strongly debated leaving throughout the duration of our stay and probably would have been happier and more at ease to just forfeit the money spent here and moved to a hotel.