Nicolas was out of town when I arrived but was very attentive via email and responded to me almost immediately. I found the flat to be very nicely appointed with many extras that were especially nice, such as the coffee maker and dishwasher. The bed and the flat were very comfortable, and the neighborhood felt safe, with bakeries, restaurants, grocery stores, and pharmacies all with easy walking distance. The Underground transportation system was about a three-minute walk away, which made it very convenient to get around. The flat does sit right above a small but lively pub so noise could be an issue if you are a light sleeper. Overall, this flat is a very comfortable and nice place to stay.