So, I've stayed before at these apartments pre pandemic. That time I loved the place.
They've gone down hill a bit for sure. Maintenance issues in the apartment. Some had apparently just happened such as a broken safe. Inconvenient. Some obviously older unattended to issues such as wobbly taps, wiring placement issue on towel rail and sofa bed that was impossible to open for me. I had issues with the heating system and tv.
The concierge was responsive and I would say did his best to help. I did feel like I was bothering him. As there were several calls.
The location is great and the interior design is gorgeous. Would I return? Maybe to the apartment I previously stayed in. But not sure as it may now also have issues.