Anna was extremely nice and her apartment was well located. She let us move in at the last minute and saved us from the original disastrous and dirty apartment we had booked. She had coffee tablets, bottled water and other items waiting for us that made the start of our stay very easy.She was very responsive and helpful. There are three warnings I would have for potential renters. If the weather is hot and you need to keep the windows open, you should know the street is noisy. There isn't one elevator that makes it up to floor of the apartment. You have to take one elevator to the first floor and then go down a few stairs across a corridor and up another elevator. This could be problematic for someone who cannot carry bags. The final issue is that the shower is very weak and it is extremely hard to get the stream at a comfortable heat level.