About the place: It is exactly as described, the shower is too small for big people but it is functional and it always has warm water, to sleep you have to upstairs and there is no enough space up there even to be seat, so it is only to rest. The wifi was not so good the signal was very weak and, in my case in order to have better reception I had to downstairs. The bathroom is outside the room, is not dirty but it smells not so good because it is like a public bathroom. The place in general is truly well located, which it is a great advantage.
About the communication: In my case I didn't meet Eleonore, I was receive from her sister. My flight to Paris was delayed like 2 hours, so I had to run to get to the address because Eleonore mentioned me that her sister was not able to wait for me longer, at the end Eleonore's sister gave me the welcome but I think that kind of inconvenients must be considered to receive someone, there can be problems totally externs to oneself and I think there was an annoyance because I checked in more late than expected because after checking in, there was not any communication, even when I asked a single question to Eleonore, and as it was not answered I didn't have confidence to ask anything else.