We are writing to you with concerns based on the rental we just completed with you in Paris.

We entered a rental agreement for a property described and shown with photographs with the address given to us as “22 Place d’Odeon”, in Paris. We paid in advance CDN $ 896.00.

We arrived on 26 September. The very friendly Taxi driver could not find the location, because there is no “22 Place d’Odeon”. After a long distance call using my Canadian cell phone, we were advised the correct address is 22 Rue d’Odeon. Good.

A gentleman by the name of “Phillip” met us and went through the formalities with us and showed us the place. I voiced some concerns about the bathroom and especially the operation of the shower. He said to disregard my concerns and returned to the formalities being particularly interested in us signing a blanket authorisation for debiting our credit card on file with any damage or perceived damage discovered after our departure. He advised us without that authorisation there is no rental. If that is part of your business deal, then I recommend you disclose that at the time the rental contract is entered into and make that authorisation part of it.

When we operated the shower for the first time on 27 September in the morning, I observed the shower itself, without even being using it, sprays about 30% of its water outside of the tub on the floor and onto the walls of the bathroom, because there is no protection against that happening whatsoever, no glass, no shower curtain.

After a 4 minute shower the water had accumulated on the entire floor of the bathroom to a depth of about 2 - 3 cm.

I immediately wrote to the landlord and advised her of the situation and declared to her I will not be responsible for any water damage. No response,

When we left the apartment walking down the stairs we discovered the water now having migrated to the steps of the staircase below.

I subsequently called the landlord and described the damage. We also reported the need for a hairdryer which was supposed to be there, but was not.

In summary, I find that we did not receive value appropriate for the money paid. The presentation of the apartment in text and in photos is misleading to an extent it should not be marketed like that. The shower is a challenge all the way around and difficult to use or almost unusable. As a business man I understand making a profit, but I do not believe it should be taken to that extent. A reasonably true description, possibly advising of some challenges and a price to reflect that would be a better approach.