The pros: the apartment looks exactly as it does in the pictures. The management company quickly responsive. The apartment is just about a 7 minute walk to the metro.
The cons: we were told to pick up the key from a lockbox at a grocery store, which I had read ahead of time was a pain, but I rented this apartment knowing this information. We were in the cab looking for the market (there's a lot of construction going on in the area) when I received a call demanding to know where we were. She said she had send me a message to go directly to the apartment. I had received no such message, but was relieved to hear. So the cab dropped us off at the door to the apartment building, butnobody was there waiting for us. After waiting a few minutes, I called the number I had just received the call from. The person answering was surprised that nobody was there to meet us. A few minutes later a gentleman came from across the street and wanted to know why we were 20 minutes late, but without really caring about my response until I raised my voice. Then he took the time to learn that I had not received any communication from the company telling us to meet him at the apartment. Upon opening the door to the apartment, we were hit with the strong odor of pickles that never went away the entire time we stayed (3 nights.) We also realized very quickly that there was no toilet paper, only one hand towel for the three bathrooms, and that nearly every cabinet, closet, and drawer had a piece of paper tape over it, indicating that we were not to open them. I messaged the company about the toilet paper and was offered reimbursement if I bought some, that the housekeeper must have forgotten. I saw from the reviews that it has happened at least once before. There are no toilet paper dispensers in the entire apartment. We went looking for the source of the pickle smell and never found it. However, we did find multiple notes of "do not use" on things like condiments in the refrigerator or the computer with a camera facing the living room, etc. They left some information on the counter which, again, told us not to use their things "unless it's a little drop of olive oil," along with instructions to water their plants. Toothbrushes were on the sink surfaces, the kids' bath equipment was still in the tub, the master bedroom's bed had multiple strands of hair in it, and, I found later, the washer smelled terrible when I opened it. I found a moldy towel inside. Despite throwing the towel onto the terrace, keeping the washer door open for a bit, then running a cycle with some soap, the washer continued to smell. We did not use it. The beds are encased in plastic. There are no extra linens, blankets, or towels left for your use. The pillows are flat and we were all uncomfortable trying to sleep. I found a comfortable place to sleep was the couch. We felt unwelcome and like we were being watched. For the drop off, we had to go back to the market which we had never found the first time. I had thought that perhaps I could just walk the key to the store while everyone else waited in the apartment with the suitcases, but you need the key to lock the door behind you. Besides that, it's a 12 minute walk to the store, so my family would have to wait at least 30 minutes for me to return. So we all piled into a cab and found the place fairly easily this time. They like to supply directions via a service called Whatapp (not the same thing as WhatsApp) and that's where I found the note to check in directly at the apartment....when we were checking out. The lock box at the market was hidden in a corner behind some grocery carts near the cash registers. He had given me instructions on how to use this box, but had only said to "enter the code." Naturally, I assumed it was the same code I was supposed to enter upon pick up. "Code expired" was what I got. I messaged Quentin via the Airbnb app and he responded within 5 minutes, but first said "I already gave it to you." Then, a minute or two later, gave me the code. Meanwhile, my family has been sitting in the cab for about 10 minutes wondering what was going on. Thankfully, the cab driver was very nice and understanding!!
I cannot recommend staying at this apartment. Way too much hassle, discomfort, and annoyance for the price.