Jean Pierre was unwilling to take care of the air conditioner broken by previous guests, so therefore it was falsely advertised. His drawers in the bedroom closet we're falling apart and he attempted, without success, to charge us $400 to replace them . He operates his apartment remotely, apparently. Even though we communicated by email, there were issues with getting things resolved. And the end of a week he called us on the apartment phone to accuse us of too many complaints, and because it was Sunday night was unwilling to take care of a freezer that needed to be defrosted so that we could close the refrigerator door. Lastly, he was personally insulting to me on the phone. I applaud Air BB for denying his request for $400. If you decide to rent his apartment, take many pictures when you check in and understand you might not get what you are paying for.