It has been probably the most disappointing experience with an airbnb in the 8 years that I have been using this platform and my first negative evaluation in all these years. The appartment is well ubicated, the cleaning was absolutely missing (dirty clothes in the bath, dirty floor, some dirty stuff at the diswashing machine, dirty coffee machine...) but the worst thing was asking for a simple towel to take a shower and never get a solution (it seems that there was a problem with a cleaning agent... well, I would say they have more than one problem in this sense). I sent a complaining message to the contact I had fand the answer I got was where to leave the keys and asking me to take the trash out in the garbage room... Seriously?