Important thing to know is that you are not coming to the empty apartment you would expect. You are coming to someone’s home. There were someone’s stuff in all the drawers, shoes on the floor, closet was full of clothes, so you can’t use it to hang yours. We kept our clothes in the suitcases on the floor for 6 nights. Drawers in the bathroom are full of stuff. There were personal things around the tub and on the shelves. It’s like you are in someone’s home, except that he is currently not there.
There was also some food left in the fridge, even the broccoli, which was rotten and had a bad smell. The apartment was superficially cleaned, but not so tidy. As you can see in the previous reviews, guest reported mold in the shower and a shower stain in the bathtub. Those things are still there, even six months later. You don’t feel comfortable with those kinds of stains in the bathroom.
The sofa bed is uncomfortable and my wife and I both had a back pain after few nights sleeping there.
Benjamin was very responsive in communication, but confusing. He changed the location of the keys we had to pick-up 5 times before our arrival. Last time it was changed was few hours before our arrival. The keys were left several minutes’ walk from the apartment.
When we exited and locked the apartment, there was a man coming to the apartment (not Benjamin), from cleaning service. We didn’t give him our keys (he had his own). We left the keys at the location we agreed with Benjamin. Two days after our check-out, Benjamin contacted me and said there were 2 shirts missing from his apartment. I said we saw a closet full of clothes, but we didn’t touch any of it. We also said there was someone else entering the apartment after us. Benjamin confirmed it was someone from the cleaning service, but then opened the claim against me and requested that I refund him 220 € for 2 missing shirts. My wife and I travel a lot and we never experienced nothing like this. This was my 9th trip on AirBnb and I always had great experience and good reviews. I am in shock that someone is accusing me of theft. I don’t know if he misplaced his shirts, if someone from the cleaning service took them or the whole story is made up just to try to get money out of us. I know I didn’t steal anything and therefore it’s not possible to prove otherwise, but you still feel uncomfortable being accused for something like that.
My wife and I travel a lot, and considering everything we went through I would never recommend this apartment to anyone. I never experienced nothing even remote to what happened here.