We appreciated the welcome letter and information in the book in the apartment. Maureen was very helpful in planning our trip. We did have some problems with electricity and the refrigerator kept turning off but those problems were resolved. The location is terrific and the apartment had everything we needed. We were very comfortable and appreciated the well stocked kitchen and abundance of flatware and serving dishes as we had several meals together there. It was great having the second apartment for the one family with a small child in our group. We had a great time in Paris and the home and apartment added to our enjoyment of the trip.