When we booked this place, there were only great reviews. The photos make the place look modern and cute. When you walk in you can definitely tell this place has been used hard. If you move the curtain, you will see a hole in the wall under the window. The shower floor was disgusting, despite the housekeeper just cleaning. I found out later that this was due to the shower not draining. The water filled up as soon as I got in, I had to wait to get out with concern for flooding but the floor was still soaked up to the bed. The sink also was plugged. We couldn’t shower in the tub because there was no curtain and the water went everywhere. The AC was making cold air but not pushing it out, so the room was very hot. If you open a window, the AC turns off automatically. The WiFi name provided wasn’t showing up, and after talking to Franck for awhile he came in and found that the WiFi router wasn’t present and said someone must have stolen it. He said it was Sunday so nothing was open, and he couldn’t get us WiFi until the next day. After discussing our concerns Franck arranged people to fix all of these issues, and everything worked. The last night the light went out in the bathroom, which was just the cherry on top. All I can say is Franck is great and really did everything he could ti help, but this place is just very used which I believe led to these issues.