Do NOT stay in this property. This is a LIVED IN PROPERTY and not advertised as such, there are clothes and belongings everywhere!! The property was NOT cleaned prior to arrival and visibly dirty, unsure if sheets on the sofa bed had been changed due to visible hairs found. SEX TOYS were found by my 6 year old daughter!!! And were just in a drawer, she did not go looking they were in a bedroom drawer, as if wanting to be found! she was looking for somewhere to put her things, there is no where as this is a lived in property and no room at all is made for the guest to hang clothes or put items away.
This left everyone feeling extremely uncomfortable within the property.
Wifi did not work, TV did not work, microwave did not work!
The host was made aware of issues and did not resolve or offer any solutions.
The concierge ‘Vincent’ who’s communication prior to arrival was very quick and responsive, once we were within the property and alerting him to issues, he was very slow and when he did respond he did not answer the questions highlighted and needed reminding. I also believe he lives in this property as he leaves his bike in the front room…..!!! There is a bike store down stairs! His name is also over belongings within the property.
There were electrical appliances and plugs left hanging down not safely stored and cupboards were not fixed and came away when opened.
We went during a heat wave and the property is hot, there is a fan provided which is extremely noisy and does not provide any air. (For reference I stood in front of it and my hair didn’t move).
Unfortunately I booked this property for my recent trip to Paris and had been looking forward to this as it was for a special birthday occasion, of which the host was aware.
The location of the property is very central and this is what I believe the host rely’s on. It is a real shame as if the host respected the guests and cleaned the property, the property has potential, however I advise you to save yourself some grief and upset and just book somewhere else!
For transparency I received some refund by Airbnb after providing evidence of my complaints.