Well organised, good communication, quick to respond and very helpful.
Allowed storage of bags locally for free on day of arrival before check-in and day of departure, which was much appreciated.
Flat is clean and comfy. Downstairs is a lively bar, which is great for a drink and soaking in local atmosphere.
Location is pretty perfect; it’s not Le Marais, but Bastille is a very well connected station and you can be wherever you want in under 30 mins on the metro.
Would return!