Francois was a very good host. He emailed me several days in advance with all the information we would need for our arrival and stay. He even contacted us a few times during our stay to make sure we were okay. However, there were a few things we were not expecting. I originally booked this apartment based on the outdoor courtyards. We have 4 boys between us, and having a place for them to play a bit was very attractive. However, in our welcome email, we were informed that the courtyards were meant to be quiet places, and that we should carry on our conversations inside. I can certainly understand the reason for that, it was not what we expected. Another thing we weren't prepared for was that the apartments aren't actually next to each other. They were close, but not on the same levelThere was lots of peeling paint (maybe water damage), and the bathroom really needed some maintenance. and not within sight of one another. Also, one of the apartments, in particular, was not in as good shape as in the pictures. Also, for both bathrooms, the shower heads were really nice but if run at full pressure, quickly overflowed onto the bathroom floor. The location was great, and we enjoyed easy access to the Metro, countless restaurants and tourist attractions.