Raphael was able to accommodate us by letting us drop off our bags early at his apartment. The location is just phenomenal. They provided us with a stokke tripp trapp high chair, pack n play and the best sleep sack ever for our baby. The beds were comfortable. The apartment itself is a bit quirky but the location makes up for any flaws it may have. Communication was alright, I think some things may have gotten lost in translation but overall a great stay.