Check-in was well described and simple, the flat is central, located on the ground floor in a courtyard with one window, therefore also relatively dark - when we arrived there was also a construction site right in front of the window. However, this would not have bothered us.
When we opened the door, the first thing we saw was the dirt and mess left by our previous tenants. The bathroom and toilet were dirty, there were crumbs all over the floor in the living room and dirty bed linen was on the floor - in short, we could not have stayed like this.
We wrote to the host, but received no reply for hours. That's why we finally decided late in the evening to involve Airbnb, ask for our money back and look for another place to stay. After all the time that had passed, we were not sure if the host would answer us at all. It wasn't until Airbnb was involved that the host suddenly got in touch and told us that there had been a problem with the cleaning lady and that she could be at the flat shortly before 10pm. Then the cleaning would probably have been finished at 11 pm or even later?
However, we already had a new accommodation and told the host that we would like our money back, as we only had stress and problems due to the lack of communication and because we spent less than 15 min in total in the dirty flat.
She never contacted us again and we did not get our money back.
Worst experience my fellow traveller and I have ever had on Airbnb - and we have both been on many trips.