We had a lovely two-week stay here overall. We got off to a slightly rocky start due to a miscommunication between us and Isaac at check-in. I told him our flight landed at 2:10. We were delayed waiting for our luggage after the flight, and communicated this to him when he messaged me around 3 asking if we were on our way. He charged us 10 euros for being “late without communicating” (per the stated rental policy), because he said he expected to meet us at the apartment at 3:30. However, we never agreed to that time. Had we known he assumed 3:30 we would have told him to expect us at a later time since it always takes a while to leave airports (deplane, get bags, take the train, etc.). We arrived at 4. He said he was being nice by not charging us 20 euros. It was an unfortunate way to begin our vacation but otherwise our experience here was great. Apartment layout is different than pictured but just as charming. Isaac provided helpful supermarket recommendations. Great location, comfortable, had everything we needed. Would recommend, just be sure to agree to an arrival time in writing.