When my family and I arrived, Pierre was already out in the road braving the cold weather to welcome us. He even helped us to carry our luggage up. He was very welcoming and he gave us a short orientation of the house before leaving. The place was lovely and cozy, looked exactly like the pictures and perfect for our family of 4. It was comfortable and clean. Short walks to two different metro line stations. Near to a few supermarkets and pleasant eateries. We absolutely love the place!