I’ve been using Airbnb several times a year for many years, and this is my first negative review. I would not stay here or with this host again.
Only pro was the location. Loved the neighborhood.
If only we could have stayed in a clean, accurately-described apartment.
The host has since changed her listing to reflect what is actually there, so maybe your stay will be fine based on correct information. I’d be wary of staying in her other properties, though, based on the false information originally provided.
The listing said the place sleeps 10. It sleeps 8, if you are ok with someone sleeping directly next to the kitchen table. The sofa beds listed sleep one each, not 2. The sofa bed she says is in the bedroom is actually in the hallway, which is not air conditioned and is exposed to light every time someone walks to the bathroom due to a motion-activated light. The beds are queens, not kings.
The floors were dirty and the sheets had hair on them. The host explained the dirty sheets by saying they hadn’t been ironed. (?)
We were grossed out and wanted to stay elsewhere. When I contacted support, my pics wouldn’t upload due to poor WiFi, so AirBnb just took her word for everything without contacting me and closed the case in 20 minutes, so we were stuck.
I provided photos and explained everything to AirBnb in a later conversation and I only got the cleaning fee returned. So beware. They might not help much.
I really wish we’d stayed in a hotel. This place was ridiculously overpriced for what it is.
A few other negatives:
1. you get one key that you need to open the apartment both from the inside and the outside. That means if your group goes in 2 directions, you have to leave it unlocked or wait for the rest of your group (who has the key) in order to get in.
2. Bedding was provided for only one sofa bed.
3. We were left 2 rolls of toilet paper for 8 people. I was able to get some more from a building supply closet.
4. The only toilet is upstairs. Don’t underestimate the difficulty of this. If you only use the upstairs bedroom, this won’t be an issuer, but the stairs are steep and spiral.