I unfortunately did not get a chance to stay at Esther’s apartment due to not feeling comfortable with the host. Before I could even drop my bags into the Airbnb, the host reprimanded me for being 30 minutes late. Mind you, I communicated with her my commute and that I would be late due to the metro. She ensured me it wasn’t a problem. And then when I got to the Airbnb she rudely greeted me, forced me to apologize to her for being late. At this point, I did not feel safe at all. I’ve never been treated in this way ever. The disrespect propelled me to cancelling my entire reservation.
Although I did not stay here at all, Esther did not refund me anything. She took my money for a 6 nights day and refused to give me a partial refund when Airbnb mediated.