Gilian is a really great host and does a great job of accommodating your needs. He made sure the flat was ready by the time I said I would be there and even kept in contact with me until I checked in. Instead of meeting you at the flat, he emails very clear and easy to understand directions on how to get into his place. The door unlocks by code so as a visitor you don't even need to worry about losing a key and being locked out. His apartment looks exactly like it does in the picture and is very comfortable. He even leaves little things around the flat to help visitors, such as an iPhone charger so you can charge your phone. Great place, I would def stay again.