My three kids (ages 16, 14, 12) and I stayed at this apartment for a week. Odile was very good to deal with in advance of the trip, and she was available to us during our stay as well. The apartment matches the pictures very well. It's very nice, very clean and well appointed. It's in a great location -- walking distance to many things and there's a Metro stop nearby too. We had no issues with the apartment while there, and thus did not need to be in touch with Odile during our visit. I was nonetheless confident that she would have promptly responded had any issue arisen. All things considered, I have no hesitation recommending the apartment.