IT’ s A TRAAAAP!!!!
First of THEY CANCELLED my first reservation without even telling me why! I could have changed my CREDIT CARD if I knew the problem!!!
I made a 2nd reservation but they KEPT THE MONEY of the previous one : UNREASONABLE!!!!! I WANT MY MONEY BACK!!!
Pros:
room enough for a group of 8 people or even more. Hot water and comfortable showers. Towels furnished and hairdryers too.
Cons:
Communication was almost impossible since every time you speak with a different person that pretends NOT to know anything about your reservation. I’m a host in Florence that CARES about my Guests and I like when they feel comfortable with me. For this people you are just a matter of MONEY!!
NO WINDOWS in this WAREHOUSE. Yes because this is NOT an APARTMENT!!!! And the light that you see in the pictures is ARTIFICIAL LIGHT.
So, unless you open the front door (with people passing by ) to breathe a little bit of fresh air, the PERFUMES of the KITCHEN will well mix with the SMELLS of the BATHROOMS!!!!
About the CLEANING I have to say that it is at the limit of decency. Very poor equipped for cleaning too.
And that CARPET…..disgusting!! Crumbs, nails, hairs…..
Last but NOT least the Code door: yes because the number of the address doesn’t correspond to the door, but both of them have a door code one bigger than the other and the right one is the small black one not easy to find specially when is dark outside.
So, considering all I have to say that AIRBNB is not RELIABLE in choosing their SUPERHOST!! Personally I have 42 reviews with 5 stars and they don’t consider me a superhost, this property doesn’t arrive to 5 but they are super host! Am I loosing something?!?! Please explain to me if you can!