Despite sending Jenny a few messages the night we checked in, there was no communication. I figured the following day was Sunday, maybe she didn't work? But at the end, there was no response to the issues we had. There weren't sufficient amenities, i.e. paper towels or a towel/drying rack for dishes. There's not enough toilet paper (2 small rolls) for 6 people for 3 nights. No hand towels or extra towels for the bathroom with led to us needing to use the toilet paper to dry our hands.
We did see a giant bag of dirty laundry outside our door so I'm not sure if there was some issue with cleaners?
The pots have no handles on them and there were no oven mitts either. There weren't any simple things like oil/salt/pepper as mentioned on the listing either. I found that the rooms and shelves were quite dusty as well.
The elevator is very small, if you are travelling with a group, you'd have to make a couple trips, especially with luggage.
The bathroom is a standalone toilet with 2 separate showers that do not have toilets.
There's also only one remote for all AC units, it took us a while to find the remote as it was hidden in one of the many drawers.
It's very close to lots of restaurants and main streets so expect a bit of noise at night.
Check-in instructions could be improved, but we managed to get in. You have to use the building code, then get the key from lock box to get in the second door.