For all our short trip we didn't meet personally with Kathleen, but I'm sure she is a good person.
Unfortunatelly, we got some bad experience from apartment, so I describe it here:
1. My girlfriend and I came late at night and wanted just to take a shower and go to bed. The bath mat was very wet and it was a little nasty to step on it. Also after 2 minutes of using shower I was surprised by a hot water, which suddenly gone. So I had to have a cold shower.
2. At apartment a very bad heating, or it doensn't work at all. We had to use a heater, but it makes a noise which disturbs to sleep. So we had to turn it off, and got cold a little at morning.
3. Bedclothes were a little dirty, or just old with lints.
4. The room smelt with a cat urine. I don't know, or we are so sensitive to it, or the cat really did some bad job...
5. The floor parquet is very old and creaks, so it's noisy to walk the flat.
6. We couldn't open a window shutters, so it wasn't enough of a daylight at room.