Against all Airbnb recommendations, confirmation was sent via email, phone, and through the Welkeys Management website. Arrival/check in details was submitted two weeks ahead of time. No confirmation was received. Knowing about the scheduling conflict before 2pm on arrival date would have been nice.
Being scolded for showing up late for our 3pm check in at 2:57 was not a great way to start our trip. We arrived in Paris that morning and would have happily accepted an early meeting had we known about it ahead of time (and not while underground in the metro with no service and then being requested to download WhatsApp). Phone was working properly and I responded to all Airbnb app messages within minutes... yet there were still issues.
The apartment was very bare bones. Having hand towels, wash cloths, bathroom hand soap, and wine glasses would improve the space. A single bath towel per person and 3 small kitchen towels were provided for a four day stay.
Location is great, but service and communication could certainly be improved. This is my first even remotely negative review. I’m generally a very competent and laid back traveler... maybe I’m just not cut out for the rudeness of Parisians...