I've never met Sophie, I communicate with her by mail and she was nice, but at the check in there was an other person that don't speak a word of english. This person gave to us the keys very quickly and in a very quick french language and she left.
The location is very good, the street is full of local and market, the metro is near.
The home is ok for 2/3 people and was warm.
The last big problem is the bathroom, is impossible to moove inside and you need to be a sportif person to arrive to the shower. It was a big problem.