Dear Inai,
With all due respect I must say absolutely not to your request for monies.
If we must speak earnestly; let us begin with you should fire your housekeeper for horrendous job she does and the fact that she charges you is robbery.
Let’s start there.
Now, I would like you to close your eyes and picture what I experienced upon checking into your Airbnb:
I was exhausted from an 8 hour flight that was delayed deplaning one more hour in Paris.
Then another hour and a half in traffic to arrive in Paris center. All I wanted was to shower and sleep.
Upon entering your place, the terrible smell was immediate but I figured that opening the living room window would alleviate it. It didn’t.
Then I undressed and showered- there was no bath mat so I used the darkest towel to step on- so that I would not slip and fall. I realized the towels although new were unwashed with the paper tags still on them. Not very comfortable but I knew your intention was in the right place.
Now imagine that I just want to take my medicine and sleep, so I open a bottle of water and get into bed.
Where the sheets, pillows, and duvet STINK of other peoples’s body odors and scalp.
I was trying to overlook that bad smell in the apartment but now I had dirty smelling bed linens to deal with too. I was so exhausted that I actually considered sleeping for a few hours to get the energy needed before moving out. However, it was so bad smelling and uncomfortable that I had to get up and leave right there and then. The bad smells were stuck in my sinuses.
Of course, this would have been even easier to do if your apartment had had wifi but even without knowing where I was going, even without a taxi, even with exhaustion/jetlag, even without knowing if I would be refunded my money;
I GOT THE HELL OUT OF YOUR APARTMENT.
I am sorry to have to tell you this about how you live or about how your maid takes advantage of you-
But I will not have demands made on me for your lack of cleanliness or responsibility.
I have been a Supehost on Airbnb for years. I know what it takes to make guests comfortable and happy.