Valerie's communication is outstanding. There was never a question that wasn't answered well and right away. She gave us a lot of great ideas for places to eat nearby, and fun things to do. This is a really adorable small space in a quieter part of the city. When you stay here and visit the markets on the street below, you really feel like you are part of the neighborhood. You need to keep in the mind that the stairway is really ancient and a bit treacherous.....would not advise to anyone not in a pretty good physical condition. Such is the nature of older buildings in Europe. The room at the top is lovely and you'll enjoy it a lot.