Even though Maha was not present in person, she was so responsive and helpful at all times. She made everything very easy for us with clear instructions and quick responses. The apartment itself was everything we hoped - clean, spacious enough for 2 people and very welcoming and warm. It is very tastefully done and has all the amenities that you could possibly need for a trip to Paris. We loved staying there. I think the only issue for us was that it was on the 4th floor with no lift and we had 2 very large suitcases! But it was well worth it. Would definitely stay here again.