The location is amazing which is just 5mins walk from both Saint-Philippe-du-Roule and Franklin Roosevelt. These two lines bring you to different districts which is very convenient no matter where you go. The neighborhood is also relatively safe but there's a Shisha bar on the ground floor of this building. Therefore, the intensive smell of Shisha in the entrance area including the lift can't be avoided. (No smell in the unit itself)
The apartment itself is very modern, clean, and well-decorated. It was comfortable and had good vibes. It was a nice experience for us to have a Parisian apartment life:)
However, there are several things that we were not satisfied with.
・Unceffisiant equipment upon check-in.
1) Another pair of keys is supposed to be placed in the unit. But it was not there and we needed to wait for a few days for the team to get back to us. At the end, we were told to go collect the keys by ourselves. It was very inconvenient as both of us needed to work in Paris and had different working hours. That being said, each pair of keys were essential for both of us. It caused us so much trouble to arrange our work schedule.
2) Hair dryer was not available for the first few days. It was also inconvenient and arrived only on our 3rd day. The delivery was even delayed than planned.
・The location for the key pick-up
It was located 20mins away from the apartment. Definitely not near and easy to pick up the keys if you have the luggage as a traveler. This made check-in complicated and unsmooth, obviously. Though this kind of procedure is common in Paris, if the pick-up point was closer to the apartment, it would be much appreciated.
When we spend a certain amount of money for our comfort, the basic standard like the above should meet the expectation, I'd say.
Other than that, the customer service team provided us with a prompt reply every time which I felt very grateful for.
Thank you for hosting us at the lovely Parisian apartment! :)