The apartment is beautiful, spacious, clean, and private, and the location is incredible - lots of restaurants, shops, parks, and transit very close by. Quiet neighborhood at night and lots of light in the morning. Beds were clean and comfortable, and allowed enough privacy. We had a great stay in this neighborhood!
However, our first two days the lock on the main door to the outside was malfunctioning, and when we brought this to attention of the management company their response was unprofessional, stating that they were "not the owner of the building" and that "things happen" without offering any support or to pass along the information to the building's owner. While the lock to the apartment was working, anyone could have entered the building, which posed a safety concern. While the neighborhood appeared to be safe, it did not give us confidence that if there was a bigger issue the hosting company would be able to provide much support.