The apartment is really good and everything was as shown on the photos. The location was good as well. It wasnt hard to reach attractions by metro. The host was responsive and ready to help when communicating through airbnb. However, it seems that he works with some agency that was responsible for check-in and out. The guy from the agency was not really responsive. We couldn’t each him on his phone (that host have us) and we were waiting for him for 30mins to bring the keys upon check in. We also had a miscommunication around how to return the second pair of keys. I would reconsider my partnership with this agency if I were the host.