Amazing location 1/2 block off Champs de Elysee, 1/2 mile Arc de Triomphe, elevator, stores, dining very close, nicely decorated. Shame we had issues, otherwise this would have been a 5 star stay! My friends said the beds were comfortable but I had to sleep on the couch because the heater in my room did not work, repairman came 3rd day could not repair. Joffrey is not who you message, different names each time so this must be a corporate property. Do not assume messaging host is all you need to do if there is a problem, Airbnb will help if they get involved right away, so save yourself the ag and call Airbnb even if you are out of the country, I had a hard time receiving a partial refund because I did not know the protocol. They said I should have found other accommodations or contacted them for help. Other issues is broken drain leaves bad smell in flat, law in Paris limits central heating to 19c (66f), prior guest towels left, stained blankets, no toilet paper or kitchen towels