Alexandre was great. We were welcomed and shown the apartment and given some great recommendations. The biggest problem for us was no air conditioning on hotter days and that the washing machine washes your clothes for two hours but they come out soaked. My boyfriend had to ring out everything then air dry. Water got turned off one of our days due to another apartment and them accidentally shutting it off. Alexandre was in communication the whole time and offered a refund for that night if it wasn't turned back on. Other than that the flat was perfect. It has a skylight window that you can open and see outside on the roof and the bars and restaurants around it are always lively and delicious! All in all we would return. Thanks again