So, I never officially got to stay here and it really sucks because I was looking forward to it but unfortunately my flight was delayed and I ended up missing my flight to Paris. However I did try to reach the hotel multiple times and no one could help either reschedule my reservation or at least offer a credit. When someone did reach back out it was way past my original check out and she just replied I should rebook! It was very inconsiderate and I felt dismissive. So, for all the reviews stating they had great communication I wish I could have experienced that!