Louisa was very friendly and responded quickly whenever we had a question. We arrived quite late in Paris but getting the keys was not a problem. The pictures are right on, it is a beautiful, stylish apartment. The kitchen is a little crammed but you have everything you need. There are 3 Supermarkets very close by as well as a bakery. Bus lines going straight to Marais and other interesting places are right around the corner and 2 metro lines 8-10 minutes away by foot. She has a good sound system and beautiful candles all over the apartment, so we had a great time - I can definitely recommend!