The apartment and location is great. The balcony is huge and the view is fantastic. The street is quiet and within walking distance to stores, the metro, and sites. Also appreciated the smart TV with Netflix set-up and ready to go.
However, the check-in process is broken.
Instructions sent in advance didn't indicate that someone would have to be there to get us into the building. Told them that we'd be arriving at 3:00PM and called at 3:04PM when we couldn't figure out how to enter. We were told someone would be there in 20 minutes to let us in (turned out to be 35 minutes). Needless to say, making the family stand out on the street with suitcases after traveling so long to get there...didn't go over well.
Again though, once we got in - things were great and we'd probably return.
The only other heads up for future guests is that many basics were not present (ex: dish soap, paper towels, etc.) so we had to pick them up ourselves during the stay.