Lisa was helpful in the days leading up to our trip and she was very relaxed about our arrival and departure times. The apartment was perfect for a short city trip. It had everything we needed, it was clean and, despite the warm weather, remained quite cool with the windows open. Most important: it was right in the middle of the city. There's a ton of nice restaurants, bars and shops within a stone's throw. We hardly made use of public transportation because we could walk/bike everywhere. Do prepare for some long walks up and down the stairs, as the apartment is on the top floor.