We never saw Eric in person but we talked a lot by phone. He answered quickly to messages and was very nice and helpful. He grew up in the neighborhood so he can advise you on best places to eat in.
The studio is very beautiful, in an old building but fully functional. However it is very cramped. Especially the kitchen.
The water boiler only works at night, so try not to use to much hot water or it will all go out in the evening. We heated water on the kitchen stove to wash dishes.