This was not only our first experience with visiting Paris, but also our first experience with staying in an Airbnb! Franck set the bar high! First off he was extremely welcoming! Check in was at 3pm, however our flight arrived earlier so he allowed us to check in a little earlier! Then he was very careful to show us the details of the apartment as well as how to get around on the metro. The apartment was very clean and well maintained and looked exactly like the pictures on the site! The apartment is located in a very safe and quiet neighborhood with several markets and restaurants just steps away from the door of the apartment. The metro was within a close distance from the apartment and easy to navigate throughout Paris! We contacted Franck about an issue with the stove and in less than an hour he showed up to fix it and we did not have any other issues! (Awesome service) Franck definitely made our trip to Paris enjoyable and memorable....we literally felt right at home! We will definitely return and highly recommend future guest to stay at this apartment!