From the moment you ring the bell you'll feel at home! Our family of 6 includes a 17 year old who uses a wheelchair but can stand and walk with assistance. The elevator takes you to the 6th floor with no trouble at all! Just know, the elevator is not able to take a wheelchair unless it's folded and one person can fit in with it. We did this with no trouble at all as we had one person go with the chair, and one with the boy! The rest of us walked up for the exercise. The apartment itself was absolutely spotless! There wasn't an errant hair or piece of dust anywhere to be found! All of the bathing/sinks drain properly and the kitchen has an amply supply of cookware and dishes. Delphine was available for the duration of our stay though we had no need to contact her as everything was spelled out in the house book (which included great recommendations!) The location was quiet and safe but also not even a 10 minute walk to a market area which is sort of like a US Farmer's Market but WAY better with WAY more offered! If you can't find foods to your liking there, there's a large supermarket (Monoprix) less than a minutes walk away! The apartment furnished a great wheeling cart and oodles of grocery bags to utilize which was super helpful as we did cook quite a few meals for the 6 of us. The beds are comfortable, it's perfectly quiet for sleeping and there's no sign of critters anywhere! We recommend this apartment 100%!