Francisco was prompt and provided clear information and instructions to get to the place. Smooth check-in even though we arrived very late. We did not get to see the host as he was away but it was nice that he arranged for his friend to contact us in case we needed help. Great location near shops, eating places, and train station. Overall a comfortable and cosy stay. Our only difficulty was we were carrying heavy luggages and backpack, so had to overcome the multiple flight of narrow staircases by carrying the items up/down one at a time