Jean Francois was attentive and amazing. He answers every text and email. He met us early to take our luggage and even prepared it upstairs when we returned to "check in" and get the keys. We were surprised with a welcome bottle of really good wine when we arrived. The place really looks exactly like the photos. The windows face inside the courtyard so its very quiet. There are a plethora of bakeries, cheese shops, fruit stands in a 150 feet radius from the front door of the apartment. Everything you can think of Jean Francois prepared for you: umbrellas, ironing table & iron, extra blankets and pillows, and a booklet with nearby restaurants for different meals, pass codes, wifi, contact and instructions on how to use the microwave & laundry. Better than a hotel!