The features and location of the apartment were great. The check in experience was the worst we have ever had. We did not get into this or any other apartment the night we contracted for, had to find a hotel around midnight after a long jet-lagged day, and did not get into the apartment the next day until about noon, long after we were promised access. A very sour start to a vacation.
Generally, if we meet the host and get keys, things go better. We never met the host in this case, and every directive we got for 18 hours was wrong.