Vincent was wonderful! He was responsive, pleasant, quick to respond, and he bent over backward in order to make our stay easy. There were some issues with the lock that needs to be replaced, but this is not Vincent's fault. He was very quick to be sure we got assistance immediately. Air BNB needs to be sure to get this rectified asap. The washing machine and towel warmer dryer were wonderful amenities that we didn't expect and will change the way we pack next time :). This home was impeccable in cleanliness, location, accommodations, and responsiveness by our host Vincent. We would totally recommend this location to anyone, and look forward to our next trip, hoping we can book 30 Rue St Denis again!