Geoffroy ghosted me for over 60minutes after keeping him intimately informed of my arrival time, it was late (past 10pm) so we booked another hotel for the night.
When we finally did speak he lied then tried to blame me .....it was later that he admited fault - but the trust was already broken. We then cancelled our 2 week stay and found other accomodations at increased cost.
Geoffroy has to-date not been coorperative with proving any refund or compensation.