Myself and my partner needed a room in Lyon as we were stranded there due to a strike of workers at the airport. As such I've looked for a flat that offered FLEXIBLE CHECK-IN. As we had a large suitcase we needed a place where we can come in and leave the bags so we can actually enjoy the city.
Malio advertises flexible check-in however this is not the case. Communication was atrocious. He was completely unreachable on the morning of the first day. I have actually specified in the booking that we would need check in between a given time. You would assume that as the booking was accepted the host would be available. Not the case. We were left in the street with all our bags and no communication from the host. When he finally got in touch he made a vague apology for not being available but told us in no uncertain terms that the check in IS at a fixed hour. The message we've received with instructions to access the key was also wrong, and I had to call him again to clarify how to access the property.
The flat is small, as per photos. It looks clean at first glance but the towels ( as advertised they were provided) had a strong mildew smell, no shower gel was provided (again this was advertised), the shower curtain is stained yellow and could be changed and the corners of the flat had dust webs.
The flat is indeed in the middle of the old town and conveniently placed for tourist attractions. But to be honest it is so easy to walk everywhere that next time we will go for a flat in a different area.
I am so sorry to write this as I never had to write such a review but Malio really caused a lot of hassle and then when we finally managed to get into the flat, it was rather disappointing.