Everything worked as it should. We got the keys when we arrived and Philippe took the time to come and say good bye to us. He is fluent in Spanish and happened to have travelled to Guatemala, my home country, in many occasions so it was a nice surprise.
The location is great and is very well connected with train, tramway and bus.
The flat is perfect for a couple with 2 kids. Everyone loved it and we are so happy we decided on staying at Philippe's and not in a hotel.

Danilo