Where do I start. After 15 minutes lost in the vast stairwell my boyfriend and I check in and as I look around I realize the apartment we are In looks nothing like the pictures. I message the “host” to which another person replies saying we were not in the right apartment and that other people were in the apartment we booked because cleaners switched the keys. He said he would message them but it took 2 days to get us in to the right apartment. The apartment we booked was more money and had amenities such as a washer and full kitchen, the one we were in was smaller cheaper and had none of those things. We never once heard from “Virginie” so I’m not sure how she is the host. We spoke to two other people to which communication was poor, and very inconsiderate. We had to ask for a refund they never responded to our message but did eventually refund us some money. I don’t recommend staying here. Plus it’s very loud and small-both apartments.