Our 17-night stay was a disaster that eventually ended short due to a calamity of issues, including the demolition of the next door unit and inability to breathe in the flat, while being told just “Wear a mask” inside the flat, to a broken AC unit and slow/unresponsive host, to a dirty flat with broken amenities.
The place was dirty upon arrival, with dust/hairballs everywhere, a broken living room light, and a clogged shower drain that we fixed ourselves. The small portable AC unit broke within 48 hours of arriving (it was 30-40C degrees throughout our stay), with the host being rather unhelpful in fixing it, resulting in us spending an evening researching and finding a temporary solution.
After a few days of attempting to sleep in an unbearably hot unit, we messaged the host again to attempt to get it fixed. It took an additional three days and Airbnb intervening for the host to finally send a technician, who fixed the AC (but not the light in the living room and never returned as promised). Needless to say, we ended up sleeping downstairs on the pull-out couch the rest of the stay rather than the bed upstairs due to how warm the loft still was.
On the morning of day 7, the adjoining apartment underwent complete demolition with banging, drilling, and vibrations all day. We messaged the host to see if they had the construction schedule and details, as none of this was disclosed to us. The host was unhelpful again, offering no apology or solution, simply saying we should ask the workers, who in turn told us they did not have the details available. After one week of constant noise and vibrations, the demolition got even worse; while the adjoining unit was being exhumed, the unit was not properly ventilated, resulting in debris/dust/toxic fumes disbursing into our unit, leaving us coughing and unable to breathe. All of our stuff was layered in dust and debris that we would have to be professionally cleaned/repair, including the breaking of our laptops. We banged on the door next door, and a man in a hazmat suit stepped out and attempted to “tape the ventilation shafts” and told us that we should just wear masks in the flat. At this point, we immediately called Airbnb, and after having to send pictures, we were told they agreed with our decision to leave.
Having stayed in several Airbnbs before this one, I can honestly say this was the worst experience we’ve had.