The key box was located in a building different and far from where I booked. With 2 luggage and a long flight, I was hoping for a more convenient check-in/out.
Asked for additional pillows as the ones I had were too thin. Owner refrained from arranging.
I understand I have to leave keeping the place tidy, but instead, the owner, despite telling me he has cleaners working for him, asked me to clean up myself!