Upon arrival, we were happily greeted by one of her friends. We were let in and given a tour of the apartment. Once we settled in, we realised that the bathroom was full of hair and the shower floor full of dirt. Some of the kitchen utensils were left dirty (such as plates). Overall, our stay was good, however on the last day as we were cleaning to leave, we discovered the vacuum was broken and so we had no way of properly cleaning the rooms. In addition, we were not informed that the kitchen sink was in fact leaking. The kitchen floor had flooded and we found a bucket under the sink pipes overflowing with water. There was also a broken chair, which was a serious hazard.