Sébastien's apartment has so much potential to be great. Unfortunately, it doesn't seem very loved and is need of quite a bit of maintenance and repair: the sink and shower both need unblocking, the blinds are due a replacement, the walls need repainting, the kettle doesn't seem to have been discaled for a while, etc.
The apartment hadn't yet been cleaned after the previous guests on our arrival. We called the helpline number provided by Sébastien and the lady on the other end didn't appear to have any idea who we were, where the apartment was located, how big it was, or when it was due to be cleaned. We had to walk around the neighbourhood in freezing temperatures whilst waiting for the flat to be cleaned, which wasn't a great start to our trip.
Although we were asked which bed we wanted to be made for our arrival and us specifically choosing the sofa bed, the request was ignored.
The place wasn't well stocked either - lacking enough toilet paper and basic kitchen supplies.