Really great check-in experience, I had a travel mishap on my way here which made me miss the check-in time, but Olivier was really understanding and accommodating and he helped to ensure a smooth, stress-free arrival! The place is also just a few seconds walk from Tram 2 which easily gets you to Old Lyon and connections to Metro B. Everything was clean and neatly ready when I arrived (towels, bedding, shampoo), and he was kind enough to provide tea/coffee and help with the washing machine! Highly recommended!