Hi,
The stay in the apartment was fine but disappointing in some moments.
This message has the goal of improving the experience of the coming guests.
Nothing to say on the refurbishment and location. It is great for two people. But I deeply believe that things can be done much more better about the equipment and hospitality.
When you are travelling everyone want to be threat and feel as comfy as at home. Things as repeating so many times that we must clean the flat is not a good start. I hope it was cleaned after every stay.
What about charging extra money for towels? Worldwide the usual standard is 1 big, 1 medium and 1 floor towel for every guest. I knew that information in advance, but it does not mean I considerer it the proper way of making your guest happy.
Same apply for consumables, 1 paper toilet for two people one week? Don't you think it is reasonable at least 3 or 4 units?
In addition, something as a "welcome pack" that is not of course an obligation but yes a plus, would be great. Salt, pepper, olive oil, etc.
I want to transmit all this matters because it makes happier the stay of the guests, and that is something to be proud of.
In the end, I would repeat at Brice's apartment.