Hi Magali
Check in and installation was fabulous, very easy and smooth.
However, the level of housekeeping, cleanliness and overall amenities was quite poor. The glassware was dirty, and no dishwashing liquid provided to wash. The floors were dirty, there were cobwebs on the ceilings, the rug on the couch smells poorly, and the TV didnt work on occasion. Only 3 coffee capsules provided for 3 people over a 3 night stay, with no washing powder or paper towels provided, and no owners manual giving direction on how to use the apartment, or recommendations on how to experience the area surrounding.
Overall, it’s quite untidy, with objects shoved behind curtains, and doesn’t meet the kind of level of cleanliness and hospitality we’ve experienced at other Airbnb’s.
Not only that, on the second last day the lift broke down, and no one was sent in time to repair it - so we ended up having to carry 5 suitcases down 7 flights of stairs