Benedicte, was very friendly! She had a city-map for us where she showed us all the information we needed. Later she sent us a mail for good places to be in the city and to enjoy our stay. That was very helpfull!
Anyway the hous was very clean and we had enough space. Also we could use the towels and some "little stuff" in the house..
Benedicte advised us some good places to eat - they were awesome!
Overall it was a great stay in Lyon and Benedicte helped us.