The place was broken everywhere, the door to the toilet is not really a door so you can't open it, the washing machine never stopped running and almost melted, ruining our clothes. There was no hot water. The "rooms" are separated by an Ikea shelf (not a wall), and Béatrice is absolutely rude. When we raised our concerns, she got defensive, told us that we were basically lying and kicked us out, leaving us in a very difficult situation. Really bad to deal with in case of an issue.