We arrived in Lyon few hours befor our check-in and the host has informed us that they need an extra hour to clean from previous guests. We had to go instructed by them in another area in Lyon to get the keys. After all this we arrived at the place 1 hour after our check-in as they neede more time to clean and we found the place disgusting.. The balcony was not cleand in months full of mold, the windows not cleand in few months, the bed sheets and towels were piled up in the middle from multiple reservations i think, carpet full of dog and human hair and an ant infestation in the bathroom. We tried to communicat with the host all the issues but we had same answer all the time please call a number and someone will help you... I called that nunber 11 times and waited for the host to get back to me and resolve the issues.. After 6 we left this place and it was the worst experience ever. Do not recommend it!