I guess because the place is managed not directly by the host, there are some lack in giving a special touch and inspection of the state of the place.
My disappointment started with the concierge, who had no consideration in checking if we arrived in the time scheduled (we arrived even before the time set), leaving us waiting in front of the building for more than 30min. He wasn't even sorry when he finally came to greet us, instead he suggested it was our problem we didn't have Internet to message him (maybe he uses roaming when he travels, but he should know that many travellers just rely on wifi, hence it's not possible to message if there's no wifi available).
Later, the second disappointment was regarding the apartment state. We were told that we should give enough time for the apartment cleaning, which would end up by 16:00, so we were ready to just drop off our luggage and go for a walk. But as soon as we entered in the apartment (14:40 more or less) the concierge, who might have been annoyed of being blamed for his lack of proactivity in checking if we arrived, explained the apartment parts and said it was all ready for us.
When in fact the apartment wasn't cleaned, there were hair here and there, there were dirty and wet towels in the laundry machine, the toilet hadn't been cleaned (I had to clean myself as I had to use it, fortunately there were cleaning products available) and was stinky.
All these things together just left an unpleasant impression on us, but the communication with 'All in Lyon' was quick and they apologized and tried to correct things out. The location of the apartment is good, close to the main train station and other transportation.
Hopefully for new guests they'll be more attentive.