Our stay was not the best. Upon arrival, the heat was turned off and we were not able to turn it back on. The host was unresponsive for hours. We got on YouTube and watched videos on how to reset the system and got it up and running. Finally, we had no extra trash bags for a 5 night stay and it took over 24 hours for the host to get us new trash bags. We almost cancelled and moved to a new location after the host was so unresponsive. It was a great location and would have been perfect if not for so many problems.