Helen's apartment was just as cozy and welcoming as it seems in the pictures. And there is an elevator which was a welcomed surprise as her apartment is on the 5th floor. Although my fiance and myself did not have a chance to meet her in person, she was very responsive and helpful any time we reached out. Her apartment was in a great location, just between the two rivers and was surprisingly quiet and peaceful given the busy street it is off of. We would definitely recommend staying with Helen to anyone - and would love to stay with here should we be able to revisit.