When we arrived at the apartment there was a cigarette smell which we had to light a candle to cover up, the whole place was dusty which we assume is because there hasn’t been a resident in a while and hasn’t been cleaned since then, however when we told the host that the remote wasn’t working we were told that there was an inspection that morning which is hard to believe with the condition of the place. The bathroom door was broken at the lock therefore had to be forced open once it is closed behind you and left a sharp piece of metal sticking out of the wall. There was a dirty mark on one of the pillows which was off putting to have on the bed, and the dishes also had to be re-cleaned before we used them as there was food still on one of the saucepans and again dust on all of the cutlery. The place served its purpose but we aren’t happy with the condition it was in and the communication which was dismissive and unhelpful.