The apartment itself is very nice, comfortable, quiet, and located in a fantastic neighborhood, but it needs better care from the property management company.
We arrived to a broken fan (during a heat wave, with no AC), no hand soap and no bathroom trash can. After we contacted them, the next day they brought a trash can, a fan and two small bottles of shampoo (still no hand soap).
The apartment manual has no information other than check-in/check-out info. We had to ask them about how to access the TV in a cupboard (another reviewer noted this issue), and we could not take out the trash because the instructions for finding the trash room were incorrect.
The screens in the windows are broken, and the apartment was clean but extremely dusty.
A little more attention to detail would improve this Airbnb greatly.