Franck's place is a really nice, clean and super equipped appartment. We lacked nothing and we were also surprised about how well details were taken care of. Like the fact that we were supplied with tickets to bus/tram/metro to buy, or that there were umbrellas to borrow when it turned out to be a really rainy day. We also turned up late in the evening for check-in, but that was taken care of really smoothly for us. The building and the area wasn't that charming, but the perfect city appartment and the high level service makes this a place we highly recommend.