The location is very nice. It's close to many restaurants and easy to walk around Lyon's attractions. Chantal is very nice and kind. Although she doesn't speak fluent English and I don't know any French, we still communicates well. Sherlock and Lupin (the cats) were very cute. They're a little bit curious but very well behaved. The room is very clean and cozy. I will definitely stay there again the next time I visit Lyon :)