location : 5/5. it's just a few mins walk to the old town of lyon. My favourite. The view to the river from the window is dazzling will make you forgive the Friday & Sunday might noises from the activity downstairs on the street despite the double glazing windows. 3 flights of ancient spiral stairs, you need to be fit with your luggage.
communication : Catherine responded promptly & kind enough to have me check in earlier than 4pm.
facilities 3/5: i have provided the feedback to Catherine & she responded promptly that they will take up my feedback & improve it. The shower floor get a bit cloggy. The sink cannot be plugged. the showerhead is frustrating. but i have full confidence that they will fix all these.