Alice warmly welcomed us upon arrival, even offered a drink to us. During the four days Alice was extremely friendly and helpful, was always asking where can she support us. We had nice chats with her and her husband, as they both speak fluent English. She recommended a nice restaurant and other places in the city. The breakfast she offered us one morning was great. The apartment is in a good location, close to the train station in a quiet area. The view from the 7th floor is very nice. The apartment in clean, same to the bathroom, which was for our private usage, and also towels were given to us with multiple choice of bath gels. The wifi connection was excellent all way long, public transport connections are very good. Every place worth to visit is reachable within 15 minutes. Most probably the best place to stay in Lyon, we can only recommend.