We didn’t get to meet Brigitte in person, but she was very responsive and made sure we had everything we needed. We got the apartment keys from her neighbors, who were so friendly and also very helpful with recommendations (even when our French was rusty), including a bakery right down the street with amazing baguettes. The apartment itself has so much life and color and is very comfortable and homey. The view of the city is unbeatable.
The neighborhood is the medieval part of the city and has so much character. Lyon is super walkable, so we didn’t have any trouble getting anywhere. There is a city bike rental a block away to get you quickly to any part of the city as well as a bus stop on a major line (C3).