We had a great stay at the apartment of Bertrand! Bertrand was easy to reach, a late check-in wasn't a problem, even when we arrived later then expected due to a delayed flight, his wife Emilie made sure to receive us an walk us through to apartment. And as a backup, there are Sophie and Margeaux of Le petit conciergerie you can always contact with further questions. The apartment itself is lovely, tasteful interior design, wel equipped and well situated (the market of Croix Rousse just around the corner, great view of Lyon just at the end of the street). It is a very pleasant accommodation from where you can explore city.