Françoise is super friendly and helpful in answering all my questions before and during my stay. She is so caring to let us know that the main tunnel access to that part of Lyon was closed that weekend and provided us with detail directions on how to get there. She really did all she can to make our stay as comfortable and hassle-free as possible even though it was a last minute booking. The house is in a quiet neighbourhood but is close to Lyon centre and there is a supermarket and lovely bakery nearby. The double bed in the room is so comfortable we had a hard time waking up. The sofa bed in the living room is also very comfortable. We enjoyed our stay in Lyon very much.