My family (wife and children ages 8,5, and 2) stayed in the apartment for 3 weeks. Communication was always easy and had a great response time. With our lengthy stay, we inquired about additional cooking supplies. Judicael and Juliette immediately furnished the kitchen with additional cookware. The apartment suited our needs wonderfully. The location can't be beat. We loved going to the market every day. The best market in Lyon is right outside the front door. We walked everywhere and loved exploring the city. The best baguettes can be found around the corner along with a number of other amazing places to eat. We had a number of fun playgrounds nearby which was also fun to rotate where they played. Lyon is an amazing city and we had a fabulous stay!