Our visit got off to a bad start when I immediately had to go out and get toilet paper and a few groceries and could not get back into the apartment. Through much to do... the lovely greeter came to rescue me but only to find that she too had difficulty with the lock. Eventually, the lock was replaced and six hours later (10:30pm) we were able to enjoy the apt and head out. Things happen but to this day... (5 days later... I have yet to hear a word from Chantal regarding this inconvenience). After the new lock was installed my girlfriend and I still were unable to unlock that door without the two of us doing it! It's huge and heavy and you must pull it toward you while at the same time pushing the key in and turning it right.
If you are solo I suggest you look elsewhere.
Otherwise it is a great spacious apt in a wonderful location.
The beds were comfortable and the shower good.
I do not understand nor do we believe that no one else has had trouble with that door... so I feel I must address it. Had I been there alone... I would have had to relocate. Bad lock or new lock. Lyon is a beautiful city. Enjoy!!