The location of the flat is excellent. Nathalie didn’t respond for a while after our arrival and we almost tried booking a new place since we didn’t hear from her. She eventually contacted us though. The room needs to be aired out before any arrivals because it smelled horribly. Also, cleanliness is very important to us and the bathroom drain was full of hair which was a let down. It has a lot of potential for excellence, but there needs to be better attention to detail and communication needs to improve.