Marie was very warm and welcoming. The flat was lovely, very clean, quiet, and we felt very safe in the neighborhood. Beautiful view of rooftops as it's on 4th floor. Marie had tourist information available on Lyon, etc which was a nice touch. We got off to a rough start because we got lost finding it -- it was dark, began to rain, and many one way streets that were hard to identify. But once we connected with Marie, she was very hospitable and gracious. We had no problem after we found the flat and really enjoyed our stay there. We would definitely stay there again and would recommend it.