Jean-François was exceptionally welcoming. He took the time to explain everything in the room, to show us how to convert the sofa into the bed, explain the use of the loo (sanibroyeur) etc. He also came with us to park the car. The room was quite small but good things come in small packages! He has a trolley system to get our luggage up into the room which he operated. He has a ready supply of bus tickets (€1.60 each) and came with us to show us the bus stop to go into the old town for dinner that evening. We absolutely loved his dinner recommendation - Le Comptoir du Boeuf and can highly recommend the filet du boeuf - it was perfect. Jean-François provides a lovely breakfast too. He is the perfect host.