So was very good in communication. Unfortunately we haven't met him but was easy to find the flat and the keys following the detailed description. The flat is very well situated, easy to go everywere. The flat is as on the picture, very nice and stylish. The only small thing one should pay attention is if you travel with 4 people as we did, the convertible coach is a bit small for 2 adults, but could be perfect for 2 kinds. I'll go back with pleasure should I be again in Lyon