Laetitia was great! We felt welcomed and supported. When I needed some information, she responded quickly to my emails. The apartment was clean and spacious. It overlooked the historic Old City, where the great restaurants, bars and fun people are. If you are sensitive to night sound, know that there is a cathedral right next door that rings its bells like a grandfather clock. We washed that out with our own white noise and were fine. I highly recommend this apartment.