Benedicte was very sweet when we checked-in, we were running a bit behind schedule and she graciously waited for us at the building entrance. The flat is great, just as advertised. The building is from the Renaissance era and the stairs are quite narrow, getting up and down with luggage can be a challenge. The location is right in the middle of a touristic area, lots of restaurants, shops, bars, etc. Easy access to the bridges across the Saone to get into the main shopping district, most things are an easy walk.
We would recommend this apartment to anyone looking for a nice place to stay in Lyon, what a wonderful city!