This place is super cute! It looks exactly as it does in the pictures. Others noted the small space and we will warn others that if you are tall (we are only 5'2") this is not the place for you! We had a couple times where we hit our heads. It is on the 5th floor (all steps) so if you have a lot of luggage or mobility problems then you might have concerns with this place. It is in a fantastic locations.. tons of shops and restaurants! We were in Europe during a heat wave so the place was very warm (a couple small fans provided) but most places in Europe don't have AC. The hosts were wonderful! They answered our many questions and responded very quickly! Check-in does require you to go to a nearby (but different) location to pick up keys. This was a slight issue for us because we did not have data on our phones and the location did not have wifi. You need a special app (in all French so we had to translate the app from French - no English version) and an internet connection (either with wifi or cell data) to use the app and pick up the keys. We had to turn our data on and incurred a charge for that, so be ware if you are traveling abroad without data. Also, the store where we had to pick-up/drop-off the keys was not open yet (9am) when we wanted to check out to drop off the keys. The hosts were very accommodating when we connected them and they let us drop the keys in the box instead.