The apartment itself was very aesthetic and a good size for us, a group of 3. The hammock was a very nice extra, the TV upstairs was big, and the bed was comfortable. The location was great. You step outside and there’s plenty of restaurants to choose from, shopping, and grocery stores.
There were a few flaws, however. The biggest one had to be the communication. I was not able to communicate with the host at all, through the Airbnb app. I wanted to change my reservation checkout date, but I never got a response for my request. Upon arrival, the key was not in the lock box. There was no answer through the app. We ended up calling a number that we were given in an automated check-in message sent on the Airbnb app. After over an hour, we had the key. A couple of days later, we were in the Airbnb and a random man opened the front door using the keypad. He was there to collect the towels, but he thought there was nobody staying in the apartment (again another miscommunication). It made us feel very uneasy that anyone with the code could just come in at any moment, and there was no manual safety lock on the door for when we were inside the Airbnb.
Also, we had a very hard time finding the utensils. There was a very vague explanation in the explanation booklet provided. Inside the drawer under the stove, the utensil drawer is hidden on the top; you have to pull a second drawer out, which is where the utensils are.
The check-in procedure was more complicated than it had to be, and the instructions were rather confusing. The lockbox was in a building 3+ blocks away, so 2 of us had to stay in front of the door with all our luggage, while 1 of us went to get the key (which was not even there like I mentioned above).
There were also a few issues with the Airbnb itself.
The stairs leading up to where the bedroom is are very steep and small at the same time. You have to go down with your feet parallel to the stairs so you don’t fall and hurt yourself if your feet don’t fit.
The electronic lock on the front door was missing some screws on the bottom, which made the doorknob very loose. We actually got locked about for maybe 15 minutes one day because the door handle was not working.
The ceiling on the second floor gets very low at a couple odd spots. This resulted in us bumping our heads several times. It was pretty dangerous because the low ceiling would come out of nowhere.
The apartment was also dirty and there was a lot of dust. We had to buy a broom, mop, and rag because there were none provided in the Airbnb.
The appliances were also confusing (especially the washing/drying machine). It would’ve have been nice to have a better explanation on how to use it.