The apartment was as expected; great location and very easy to access. The location was fantastic and there is a tram stop nearby (close enough to drag luggage to/from). Valerie was really flexible with check in / check out times which we really appreciated. It was also very kind of her to leave some small gifts, such as peach tea. The apartment was quiet and clean, with hot water and heating all working, and the washing machine working and a drying rack available.