We didnt meet Jacques, but Farida, who settled us in, was delightful. There was a little mix up with check in time but Farida got there very quickly, and did all she could to make us feel very welcome-including providing us with yummy patisserie.
The apartment is fabulous, very good location in the old Lyon area but also very close to public transport or an easy walk to the bridges that take you across the 2 rivers. We did lots of exploring on foot and it was easy to access the main tourist attractors this way from the apartment. The apartment itself is very comfortable and spacious. We loved sitting in the roomy lounge with the windows open listening to the street sounds
below. The bedroom, also spacious, was away from the street so, with closed doors, the 'nightlife' did not keep us awake.
No hesitation in recommending this apartment for your stay in Lyon.