Pros: The location of this apartment is great, right in the heart of old town. It is also quite a spacious unit, and it was nice to have A/C!
However, there were a few issues that had us debating how to rate our stay.
Cons: First, we were told there would be an extra 20 euro fee if we arrived after 10 pm. OK. Due to the many airline/airport delays of summer 2022, however, our flight was delayed; upon landing and immediately reaching out to Daphne and her “butler” (her words) apologetically, we were told we would now have to pay 30 euro as it was after 11 pm. This additional extra fee had never been mentioned, despite explicitly asking Daphne about arrival time and costs in our messages ahead of time. Not cool.
Second, the bed and pillows were very uncomfortable, and the duvet, which had no cover, was stained with yellow patches (see pictures if I can attach them).
Finally, our stay was kind of like being in a hotel, but without the service perks of a hotel. By that I mean that it is run impersonally by an agency/company, but we were expected to clean it ourselves (do the dishes, take out the garbage, etc.) despite also being charged a cleaning fee.
Overall, Lyon itself was amazing, but we certainly didn’t consider our stay in this apartment great, unfortunately.