We had a very enjoyable stay. Laure was flexible and a man called Paul was on hand at all times via text in the event of any issues. The two minor ones we had were resolved very quickly this way. The climb to the fifth floor is tiring if you're not an active person (I'm not!). The two balconies are not big enough to sit on, but help the apartment to be airy (it was 32º outside whilst we were there!). There are DVDs on the shelf but no DVD player so don't assume entertainment is comprehensive! There is also a computer in the photos but this is not actually there so have an internet-enabled device of some sort to work out your itinerary! Definitely visit Vieux Lyon in the evening, and the Parc de la Tete D'Or, which is a free park with a great little zoo. Transport is good, with a Metro station directly outside, good bus connections and cheaply rented "Boris Bikes" stationed outside. We also fell in love with Uber, which runs really well via smartphone app within the city.