We got off to a bad start with check in not taking place as agreed, with us waiting on the street for an hour. After several phone calls, the person checking us in arrived and took us through a 3 minute check in. The person did not speak English even though I had filtered for this. Upon opening the bathroom door, there was an obvious pungent odour of what is likely to be caused by a water leak in the shower. Upon complaining to the host and exchanging several messages, we were eventually told that there was no smell and even though we had asked to cancel the booking for the remaining four nights, this would not be granted. A complaint to Airbnb help saw the host offer us another apartment in the same complex. Ordinarily I would have refused this but as we had already paid and had no prospect of a refund, we were effectively forced to accept. The second room was much better than the first room, but it still had damp problems. We did not complain about the second room given the nature of the response we received to our first complaint. Six weeks of travel through Dubai, Italy, France and UK and this was the only poor place we stayed. The only redeeming feature that I can think of is that the location is super convenient to Lyon train and tram stations.