Our flight was cancelled and we were moved to a much later flight. I wrote JC to tell him about this to see if there was any way we could self checkin. Two days went by with no response. So I messaged again and he responded that we couldn’t and it would be too late for us to check in, which is understandable, so we had to get a hotel at the airport. I just wish he would have answered my questions more timely. His brother met us the next morning and was very helpful and let us in. The place is absolutely gorgeous. Better than photos. The location could not be better. It is very close to everything! We loved staying here. Thank you