A very nice place, beautiful and we felt at home. Unfortunately, there was little trust on Philippe's part. One of us who left a day early had accidentally taken the key with them. We immediately communicated this to Philippe. He said he had no spare key, and told us that the key should be back within 2 days for the next group. The following day, the cleaning crew let us in to collect our belongings. We paid a lot of money for an express mail package. However, when we wanted to put the key back in the designated key box, there was a new key in it. When I asked Philippe about this, he responded with 'ok'. So apparently he did have a spare key, but did not tell us. As a result, we had to spend a night somewhere else without our belongings. I think a host should always be prepared for situations like this. We tried our best to fix the situation and apologized for our mistake, we would have expected the same from him.