Hayann went out of his way to be extremely helpful when we had some problems accessing emails. We really appreciated that. The flat is in a good location, well cleaned and maintained and very well fitted out. Less appreciated was the failure to mention that some spaces including shower and bed areas have very low clearance. This is not a place for people over 1.8m or anyone with any back problems. And don't expect the view shown. There is good flow-through ventilation but no views to speak of.