Karine works for an agency who have multiple properties. We booked into a property that looked lovely but had no mention of the 92steps (4th floor) to get into the property.
We stayed for 31days and had 2 viewings arranged where other people wanted to see the property to lease it after we were leaving.
We had good fast communication with Karine on the first few days and once we signed over the keys, we then dealt with a team of people via email.
The team was always professional when we emailed with them.