Christelle is an amazing host.
Even though she was not able to welcome me to her place, she made sure that my checkin is seamless. Her communication was spotless.
I was on my back to my home, Berlin, from my skiing trip during corona crisis and I was not sure if i was gonna be able to actually get home. She helped me to calm down by being flexible and assured me that if i needed to stay few extra days she would accommodate for that.
True ownership in times of crisis.