Marie was very accommodating. We arrived in Lyon earlier than the checkin time and she graciously permitted us to check in early. The apartment was clean when we arrived. We are a tall family. The second floor loft has low ceilings with a lot of ducking to avoid head bumps. The WC is very tight. Otherwise, The kitchen and main floor are very comfortable and airy. It was a good location. Easy to find street parking. I think street parking is free in August.