Previous to our arrival Clement contacted us as the elevator that day wasn't working properly in the building because of the heat in town. He tried his best to accommodate us, solve this issue as soon as possible, but unfortunately the elevator blocked again. At that point he decided to assist us in carrying our luggages and stuff to the 7th floor. Fortunately the stairs weren't too hard. From the day after the elevator started to work properly and the issue was solved. Clement has been so kind to offer us a bottle of bubbles that we enjoyed on the beautiful terrace. The apartment is perfect, as all the features and comfort you will wish, an amazing Xbox that my husband enjoyed! We definitely recommend this place.