Odile greeted us at the apartment and even had one of her friends help carry up luggage. She had everything in order and clean. The location was ideal. My only concern was the steps up to the apartment. They were a bit windy and very narrow in the first level which led up to the elevator which began at the top of the second floor. Also the stairs were narrow as you left the elevator going into the house. I would recommend a banister on the left hand side for safety concerns. However, the overall experience was top notch