We booked this apartment because it was written it was forbidden to smoke inside. Unfortunately the whole room smelt of cigarette smoke for the entire stay and it had been very uncomfortable for two people who don’t smoke at all. We immediately contacted Stéphanie in order to find a solution, also because when we entered in the apartment it was very cold and, in winter, the last thing you want is to finally arrive at home after hours spent outside and find it frozen! Stéphanie replied immediately telling us that she would have understood if we would have decided to change apartment and she would have given us back the money. Easy to say, not so easy to do, at the 28th of December! The apartment wasn’t perfectly clean, the sheets had some spots on them and all the kitchenware was sticky. I asked the host, before the departure, if the apartment was equipped with shampoo and shower gel and the reply was affermative. No one of them was there.
Anyway, the position is very good and the self check is very easy.