I had a bad experience with Chantal. She speaks very limited English but google translate solves that problem. Her check in was late in the day as she stated on her details but she wanted me to check out at 9:30am when she left for work. I had to plead with her to let me leave later at 11am instead. She did not want to give me a set of keys and said she wanted to judge how the evening went before trusting me with keys. I did not understand her reasoning for this at all. If you are an Airbnb host, you are accepting this risk and should be willing to trust people with keys. I'm not sure if my race played a factor or if things were lost in translation, but this was not a good experience for me. That being said, once I seemingly gained her trust, she gave me a set of keys that she asked her friend to bring for me. She gave me a few recommendations as well. She seems to be a nice person but unless you speak French or of European descent, I would avoid this place.