Jerome was good in his communication and patient with our train delay. His explanations of everything within the unit and neighbourhood was very accurate. The location was great for our needs. That said, the apartment could have been delivered in a cleaner state (The bathroom didn't allow me to enjoy my showers and make me feel clean). We saw a cockroach and the upstairs where the sleeping area is was VERY stuffy and smelled like an old enclosed space (There is lack of air circulation), which made our sleep uncomfortable as it rained and we couldn't open the moonroof to help remedy the situation). Left a bitter taste of our experience in comparison to our previous stays using AIRBNB so far.