This place was amazing, the communication was excellent - they met us at the front of the apartment with the keys and showed us everything in the place. If we had any issues, a response would be there within a few minutes. It's even more beautiful than the photos. Also, the apartment is in a wonderful location - about a 5-10 minute walk from the main town square. Lots of restaurants & things to do in the area, but if you want to see the "typical" Prague sights, they aren't a far walk from the apartment either. Very quiet neighborhood and easy to get to and from. Loved our stay. It was the perfect size for our group of five!