I suggest the host work on explaining the amenities of the apartment to the customer before hand. I was staying with 5 girls and we didn't know there was night security and we had a huge misunderstanding and had the police involved because the host neglected to tell us a few things. It was not nice how the host dwelt with the problem when we asked to leave cause we felt unsafe. The apartment on the other hand was cute and in a great location. The sink was clogged so we had to use the kitchen sink to wash our hands and brush our teeth. After that incident I didn't care to bring it up to the host cause we were leaving the next day.