We had some troubles with the apartment (bathroom and the bed area), but i hope it will be fixed in the future for the next guests. It’s perfect for people who dont plan to cook a lot since the kitchen area is lacking. The location is great, very close to florenc bus station (ab 10min walking distance) and the nearest bus stop (ab 2min) will take you to the city centre. I had no issues with communication, the hosts were very nice and helpful. I would consider getting a smaller suitcase, because as for now the elevator is not working and getting up the stairs with heavy luggage can be a hassle.