We stayed at Vaclav's place during christmas. It was a great place with perfect location. The place itself was superb. His messages/accusations that i believe were made emotionally without a rational consideration right on the check out were ridiculous. We forgot to turn off the heater when checking out at 11:00 and as he said his cleaning person comes in around that time, to which he send quite a rude message. Accommodation is perfect however the host lacks basic communication ethics. I am a superhost myself with 500+ reviews and properties in various countries and i am impressed how can you communicate with your guest in such a way.