Other reviewers have commented on the complexity of the check-in, it’s not as simple as a lock box and key but so long as you follow the instructions, fill out the online forms and use the airport/bar free Wi-Fi (or your data) to check-in before you try to get in, it works a treat. We did have a problem with the water on the first night, but a quick phone call and it seemed to be fixed after 45 mins. All-in-all a great place to stay, a few quirks but nothing insurmountable - a gorgeous apartment in the centre of town - location is top-notch, I’d definitely stay again.