Very good communication. Seb was very polite and extremely professional. Very clean apartment. A short walk to the shopping mall which has a supermarket and food court (the metro is below this mall). A very informative email prior to check in detailing how to get to get to the apartment from the airport.
I would do a bit of research of their metro/bus/tram line and take the Bus 100 from the airport to the yellow metro line and stop off at the desired address (yellow). Depending on what you would like to do in the city, getting passes at the metro station prior to jumping on a tram will save you the heartache of having to walk as the trams do not sell tickets, only validation machines and these tickets are checked by inspectors almost always. Get a ‘luggage pass’ if you are travelling on any form of public transport (or child ticket if the listing is not available). They’re 16krn per suitcase and will last for 90-100 minutes.