Didnt get to meet Igor himself, but met a lot of other nice staff.
The hotel was really nice and clean. The spa was so nice!
Our room was on the lowest floor and there were noise from the reception.
We didn't have any hot water both in the morning and in the evening, and when we told the reception they just said "o.k." And didn't do anything. Bummer.
But overall a nice stay, nice staff and good location.