Before our visit Jakub emailed us a polite friendly email with directions to the place, however the directions didn't give a fair reflection on how far the walk was, as it was actually quite far down past the pizzeria. The door was incredibly difficult to open - to the point we thought we would break it; however after this initial opening , you receive a key from Jakub.
The flat is on the top floor - 5 floors up however the staircase before his door is incredibly dark. Flat is nice, clean, decorated well with a roof top terrace. No shoes allowed inside the apartment.
He then went through the house rules/introduction and then gave a lot of information regarding the local area, shops, coffee shops etc. For us; we felt this was a bit long as we had done a lot of research prior to our trip.
Our only issue was the lock on our door to our room. After dropping our bags, we wanted to leave the apartment and couldn't figure out which key fit the lock into our bedroom door. My boyfriend knocked on Jakub's door - no answer, we waited a few minutes, unsure of what to do. Just as we were resigned to leave it - anxious to start exploring Prague - we crossed paths with him in the communal cloakroom. I told him about the door and he was very blunt in his reply- "why would I need to lock my door when the outside doors locked" as if I had bothered him. It was an incredibly awkward moment and I was taken a back I didn't feel like I could reply. We locked our stuff in our bags and made do. When we returned that evening, he had provided a key for the door to our room.
Our main problem with this issue was it was clear that the other two rooms in this apartment both had locks working on their doors and ours was clearly broken. Unless we had said anything, we do not believe it would have been fixed due to the fact he made out there was not a key originally to this door. As you are sharing an apartment with two other rooms - who are complete strangers - I do believe it should have been mandatory for locks to private rooms to working. This is the reason we have given a star rating of 2. For us - non working lock on a private door in an apartment full of strangers is a big safety concern.