Check-in was difficult and inconvenient - I hope Lili works out a better method of self check-in or will start doing in-person check-in as this was quite a stressful experience, especially after a 6 hour drive with a 2 yr old. The fridge didn’t work as it wouldn’t get below 16 degrees so hopefully this is fixed as this was a big disappointment for us with 30-35 degree weather. It is also worth noting that the property is not disabled friendly, which wasn’t made clear in the listing. Although the cleaning was adequate (but not quite as good as I’ve seen at other properties), there were several amenities advertised that weren’t available, such as air conditioning and a garden. Free parking on premises is also advertised - this is for a small permitted area a 3-5 min walk from the property depending on which space you manage to get (again, not disabled friendly) and is not guaranteed. As a neurodivergent person with slow-resolving concussion, I missed the part of Lili’s message about where to park and she was really quite rude about this - I can understand it may be frustrating to repeat things but you could be speaking to someone with a mental impairment so I think it’s always important to consider this and how the way you speak to someone may make them feel. This again added a lot of stress to the checking-in experience. However, the following messages from Lili were very friendly and even got a message on the first morning to check we were okay and had everything we needed which was a nice touch. The apartment itself was really beautiful but it is also worth noting that there is no privacy between rooms.