I didn't meet Igor and only communicated with him via emails, but he is always very warm and welcoming and answers emails super fast. It's a nice little room in a hotel that's near a station and the National Museum. The only issue is that wifi disconnects often and can be disconnected for a long time, but then again we stayed on the top floor so maybe that's why wifi is weaker. Nevertheless, breakfast is always great and everything is exactly like description/photos. Would definitely recommend to others!