From arrival to departure, Elena's staff made us feel right at home. They are very knowledgeable about the area and were accommodating with all our needs. The hotel is clean, quiet, and well kept. The spa is beautiful too! We took advantage of the massage for two and 2-hr spa experience. It was a fabulous way to finish our trip. The breakfast included was one of the best breakfasts I'd had over our three weeks traveling Europe! We will definitely consider Elena again for future travels.