Pros:
- The localization: Žižkov is a nice neighborhood with super cool restaurants, bars, gardens, supermarkets and parks nearby. It's far and at the same time close enough from the touristic places and it's super easy to get to other places by tram.
- Terrace: the apartment has a little nice patio, which was a nice surprise because I didn't realize it when I first booked the apartment.
- Check-in/check-out: very easy, we just had to put a code in a small box after entering the building, and then when we left we only had to leave the keys in the table.
- Communication: the communication with Natalie was easy and she very quickly compensated us when I reached to her about the cleaning problems, and I think that was really nice of her.
Cons:
- The cleaning was the worst I've seen so far in a AirBnb or Booking apartment.
1) Kitchen: most of the kitchen equipment was dirty (dishes, cups for cutlery, the kettle, and the lower kitchen cabinet had stains and dirt); the bottom part of the pan is completely brown and seems filthy; the skirting board of the kitchen counter was loose, and we could see all the grease in it. Also there isn't enough cups for having an extra guest in the apartment, neither table boards or a towel to protect the table.
2) WC: the bathroom had hairs from the previous guest, the cup for the toothbrushes wasn't cleaned at all and there is a lot of dust accumulated in the skirting boards. Also there was a remain toilet paper roll from the other guests, which I find completely unhygienic.
- The apartment does not seem like in the photos, because the walls are very stained, especially on the side where the table is placed. Also it seemed bigger on the photos, because we don't see any picture that shows the entrance to the apartment.
- The wardrobe didn't had enough coat hangers for 2 people, and one of them was even broken.
- Even if we didn't want to use it much, the TV is hidden in the corner and it's hard to watch it from the beds. Also there are no instructions to connect it to the channels.
- In my opinion the wardrobe should be placed where is the shoe rack, because it takes a lot of space that could be used for moving around the table.
- The mattresses are exactly the same width of the beds, so they easily come off during sleep.
- The over-the-door hanger for the towels should be facing the bathroom and not the room.
I think these problems should be easily fixed with a little bit more care and love for this place, because it just takes a bit more effort and not that much money to turn experiences of the guests much nicer.