Alexandra was always very helpful and she will always reply quickly to any questions you may have. The apartment was great. Everything was clean and neat and she provided us with everything we needed to make our stay more comfortable. We really liked the the neighborhood too. It has easy access to all forms of public transportation, and it is not far at all from the city center; we even walked there with our 2 year old daughter. Overall, we couldn't be happier with our experience and we can definitely recommend it to anyone.