We received an email from host slightly more than 24 hrs before our check in time, notifying us that the building elevator is out of service and it might not be fixed during our 6-day stay. This gave us no time to make alternate arrangements or to cancel the booking with a full refund. Found out the elevator had been broken for a month already so we should have been notified much earlier than barely ahead of the cancellation deadline. My husband is mobility challenged and had a terribly difficult time with the stairs every day. Apartment is on the fourth and fifth floor.