Hosts were there on arrival and most welcoming. Run like a tiny mini-boutique hotel with several apt's. Ours wasn't ready (we were too early), but later all was perfect. Very quiet location, and well situated for tourists, near sites and tram (and train station - walkable). Apt was clean, bed and bath as advertised, lift worked, felt secure going through three different keyed entries to our spot. Good restaurant advice before arrival - all quite good.