The transfer from the airport really made our lives so much easier and once we arrived at the apartment it was clean and beautiful. We felt at home instantly. With the apartment being so central it was easy to get around and visit all that prague has to offer. Although we didn't meet alex and Kate (maybe at the end, we weren't sure) everyone in the offices was helpful and kind, providing us with a booklet of information that really improved the quality of our stay. The only hindrance of our stay was that we couldn't work out how to work the television, even with the booklet. But we didn't come to prague to watch television! We loved our stay and will definitely use Ruterra again if we return to prague!