There was some miscommunication between us and Hata during our stay. First of all, we were searching for an entire apartment, we used Airbnb filter and in the description of the place it said "Entire condominium" and that we would have one bedroom and one bathroom. In reality, we only had a room and the rest we had to share with the host. Later after reading the description again, we noticed that there's a single sentence that mentions that guests only get a single room and share the bathroom with the host. It is our fault that we missed it in the description, but upon contacting Airbnb support, they agreed that the mistake was made by the host, who did not select the right settings.
During our stay, I dyed my hair and the dye got on the towels and left a couple of drops on the carpet. The same day we went and got new towels and apologized several times. But the host's reaction was extreme. She shouted and banged the doors when saw the towels. I even offered money to compensate for it, but Hata simply said that nothing can change this.
We did not have any problem with the apartment itself, but the fact that the ad for it shows that we're renting the whole apartment is simply misleading.