Thomas meet us and was great, made us feel welcomed and allowed us to store luggage while apartment was being cleaned( before official checkin). Photos are representative, it's a loft so there are some low ceilings. Location is excellent, less than 50m to old town square and 5 mins to Wencesles Square, there is a lift but only for 4 people and you have to go up a set of stairs to get to lift. Another small flight of stairs to get to lofts from the 5 floor exit. This was no problem for us and we loved our stay, the convienence to everything just brilliant. Bathrooms were clean and there was a dishwasher and washing machines. We would stay again and would recommend to friends and family.