Misha was very accommodating to us, helpful and was good at communicating with us at all times. We missed our flight so we missed the first day but there were no issues/problems with coming in the next day. She was able to provide a phone for us to use during our stay. Even though she was on her own honeymoon, as were we, she was easy to reach and got back to me right away. She treated me as a friend and not just another customer. The location was AMAZING, less than a minute walk around the corner and there we were, in Old Town square. I could not have asked for a better location and a better host for visiting Prague! Thank you Misha for the amazing experience!