Pros: The apartment was clean and comfortable for the two of us, and the building is secure. It's walking distance (10mins) to many useful things such as tram and metro stops and small and medium grocery stores. It appears very much as listed. The windows are double-glazed which would be good in winter, as would the heated towel rail in the bathroom. The building has a decent lift & the residents seem friendly.

Cons: It was high summer when we stayed, and during a heatwave. Unfortunately the apartment lacked fans or air-conditioning, and with the windows open there is a lot of street noise and from other apartments (the walls/floors are thin & the lounge window overlooks a lower level courtyard which echoes the residents there including music & dog). If you like traditional polka music blaring away, this won't be a problem. Or out the front window it's techno. Your choice. The area has a lot of graffiti everywhere (on every building) but it's perfectly safe during the day, & although we had no problems at night it definitely feels less safe. Prague itself feels a bit like it needs a good clean, so it's not that unusual but still unsettling.

There was an iron, but no board. A kettle that didn't work, & no toaster. We heated water for coffee in the microwave. No hairdryer. The wifi connection was difficult to establish but resolved by Abrupt quickly. No instructions for the washer/dryer, which took us a while to find (it's next to the front door hidden in a cupboard).

The bathroom is small & fine for 2, but crowded with more. I doubt this apartment would suit more than 2-3 people for more than a couple of days. I'm not sure what would be provided with more, but for a 5 nt stay we only had 2 towels & 2 hand towels, 1 dishwasher tablet & no washing machine detergent (although we brought our own). A clothes airer to hang small items or delicates would have been helpful as the dryer works well but leaves everything really creased. All in all, these things were annoying but not deal breakers.

Their agency is a bit tricky to find, so I'd recommend printing out the address & directions for your taxi to find it, as they can't park right outside - you have to walk round & figure out which building.

So all in all I'd say it's good value for money in a reasonable area, but not great for a larger group or long stay. The agency was pleasant to deal with, & I'm sure will resolve any issues if needed.