First of all the communication was poor because I’ve received the information where to pick up our keys with an pdf instead with an open message… this had the effect that we had to leave our kids alone at the 3rd floor waiting for us while we drove to the train station to pick up the keys.
Second it wasn’t possible to get an extra blanket and one extra pillow … if I pay 114 euros for a place in Prague 8 then I want to have this sort of things working and included.
For that two mistakes I’ll rate with I only poor…
Apartment was nice and clean but it’s unacceptable if you don’t know key pick up is difficult in advance. I’m from Prague originally so it wasn’t a hassle but image someone NOT arriving at the train station but with plane…