The studio was lovely and in a great location. We had a few issues with the host and hopefully she has taken our comments on board and improved her hosting skills. She made us sit in the car for three hours not knowing if she would turn up and when. The only response we got was that she was too busy and we hadn’t given her enough notice, even though we were travelling and didn’t have a great connection. If Airbnb hadn’t got involved we think she would have left us stranded, as her attitude was rude and dismissive. We were made to feel that we were a problem to her just turning up. She also accused us of breaking her washing machine after we put in our complaint even though we hadn’t used it. We took pictures of the flat to cover ourselves and suggest outer travellers do the same.