Check in was easy and we appreciated that Lenka allowed us to leave our luggage in the unit prior to check in since we arrived in the morning. It can be a little loud in the living room when people on the street walk by, but it's relatively quiet in the bedrooms, so this wasn't really an issue for us--just something to note if you may be worried about noise. The place is in a good location and we were able to walk to both Prague Castle and Old Town. We didn't have any special needs other than leaving our luggage prior to check in, but Lenka was easy to reach and communicative when it came to check in/check out.