The unit was spotless. Kent was available for our check in and answered all of our questions. We were initially a little confused about the HVAC kilowatt charges. We were allotted 45 KW for our stay and used almost none since since we did not use the HVAC - had cool nights. There was no additional charge! The beds were good but not great. The access to the property was very good. Overall, this was a very good value.