The apartment looks exactly like the photos and the location is fabulous -- walking distance to all the major tourist sights. We had arranged for a car to meet us at the train station upon our arrival. It took a little time to locate our driver as we had been told to go to the arrivals hall, but weren't told how to get there and where the driver would be waiting. But the good news was that because the apartment is run by Prague Residences, we were able to email and text our airbnb contact and within 25 minutes, we were on our way. If you do arrange for a car from the train station, be aware that the arrivals hall is DOWN the escalator from the level where the train arrives and is an area with a lot of stores. Turns out our driver was waiting in front of Burger King. After locating our driver, we were whisked to the apartment where we were met by an employee of Prague Residences who gave us an overview of the apartment, answered questions we had, and gave us apartment keys and the Wi-Fi passcode. The apartment was spotlessly clean and contained amenities similar to a hotel. We have spent the last month travelling in Europe and stayed in high end hotels as well as another apartment in Budapest. This was by far the best value for our money. The shower was one of the best we encountered and we appreciated that there was a washing machine and dishwasher. I had no problem accessing the Wi-Fi using an Apple iPhone or iPad, but my husband had trouble with the Wi-Fi using an Android tablet and his Windows PC, but strangely had no problem with his Android phone. We called Prague Residences and they reset the router remotely, which fixed the issue for a day, but the next day he had problems again. Given that we encountered Internet connection problems in almost all the other locations where we stayed in Europe (slow downloads, issues with the routers being too far from the rooms, walls being too thick, etc.) we would just say this is par for the course in a lot of places in Europe. It was a slight inconvenience but the rest of our experience more than made up for this. We used Prague Residence's car service again to get to the airport upon leaving. We were able to store our luggage at the main office after our checkout. Would definitely stay here again. Enthusiastically recommend!