Jakob could not have been kinder or more gracious. He's got the loveliest home and everything is worked out so the guests can get around Prague and have a tailor made discerning holiday.
Unfortunately I had my purse stolen on the tram while I was concentrating on my map and it was a terrible day but I rang Jacob and he was there when I got back very supportive and did everything he could to help me sort things out. Thanks Jacob!