We had a great stay in Prague. Picking up the keys was easy as Ruterra's offices are right opposite the main train station. They also provided us with some maps and recommendation for the city - which we didn't use but still appreciated.

The apartment was in a convenient location, clean and everything was as described. When returning the keys in the morning we were able to leave our luggage in their offices to pick it up in the afternoon to catch the train.

Great appartment, great service!