Hana was a terrific hostess. She was very prompt with all of her correspondence, met us at 2100 out front of the building, and very easy to reach for questions. The room was in a super location, just a few blocks off the main square. The apartment is small with no real living space, just two bedrooms and a kitchen with a small frig. The bathroom had some issues preventing a five star, but when in Prague you spend so little time in the room that it wasn't a distraction. I would definitely recommend this room for a family with older children. A stroller would be difficult and it is not handicapped accessible, but for our family of four it was very nice.