We loved our stay in Prague! Looked exactly as it is on the pictures and was super super clean we kept commenting on it . Everything has been done to a high standard it’s on the fourth floor but there is a lift to get up. There is only one set of keys but you can pick up another set if you need one from the office. It’s about half an hour from the airport and cost about £10 in a UBER . Fantastic location for sightseeing easy walk to the centre . The beds were comfy and the apartment was very warm. There are two toilets as well. There was six of us and although there is no living room you could use one of the rooms with the tv in and we sat and chilled in there on the sofa bed. Alex and Kate responded very fast to any questions we had and even though our check out was 11 they let us keep our bags in the office nearer town. One thing worth bringing is an eye mask as the curtains in two of the rooms don’t shut properly so it’s quite bright at night.You will also need your own shampoo etc but everything else is provided. The road is noisy if you have the window open as it’s a main road but fine if it’s shut. We would definitely stay here again and it’s fantastic for the price.