Hata is a really nice person. She's always smiling and willing to help. At first night we were having problems with the shower, but Hata quickly solved it for us. Even though she's not around much, she's still very communicative and reachable. The place is right in the center of Prague. Everything is really close. The antique furnitures in the place are very special as well. My sister and I had a great time there. Highly recommended the place!