Niko was very helpful, met me at the block of apartment to help me with my luggage as the accomodation is on the 4th floor however when I left I had to take my own luggage down. Also, he came around when the heater wasn't working. It's a pretty good location with the trams take you to the old town. He gave me very clear directions. It was ok on the cleanliness, amenities were basic, adequate, no tables to eat, a good large bedroom, it's on the 4th floor. The one bathroom was shared by 5-6 people.