Our first and only communication with Ondrej was when we called the numbers listed after waiting out the front for 10-15mins. He was rude, impatient and extremely aggressive. We were very surprised and disappointed by his demeanor on the phone. He insisted that we had quoted a later check in time that we had. After going through our messages we confirmed that we had not done that, but it was an assumption on his part. We did meet Klara in person; she was nice and friendly and was working hard to clean the house quickly so we could check in.
The place itself was comfortable and very well situated. There were two single blankets as opposed to one king/queen size, which was a little odd to us. It was quiet despite being the heart of the Jewish quarter.