We flew to Prague and were met by the driver whom Kira had called. He was waiting for us with our name on a placard. The price was paid directly to the front desk. We paid the tip directly. Although we had booked a room, there was an issue there so we went to another property of Kira's-a completely furnished studio just down the street. Our newly refinished room had everything including kitchen and bathtub-same price! The five minute walk to the other property for an excellent breakfast was easy. The location was such that we walked everywhere-no need for public transit. I absolutely recommend this place.