There was confusion about the key transfer that caused undue stress with the first folks from our group to arrive in Prague, but it sorted before became a serious issue. Otherwise, the place was great. Good location, huge rooms, clean, etc.
outside the spotty communication, great place great value. We 3 adults, a teenager, an 8yo and 3yo all with more than adequate space. The 1.5 bathrooms were key. Technically, bath and shower were separate, but same room. Good internet, good light, high ceilings, close to transit, warm.