I spent two hours searching for a little flat with balcony, which I booked. So I got bigger flat with windows to a busy street. Without no explanation. I arrived late in the eve, so discovered no balcony in the morning. The host didn't say a word. I don't like such a behaviour. Also the host is not answering messages written when booking the place. This place is clean, good location, but you don't want the room facing the letensky tunnel. Which I got. The flat also was suggesting that it has kitchen. Yes it does. But not a single set of cutlery in it. Quite disappointing. Next to the flat is a washing machine and although it is assigned to the flat, it was running most of the time by someone else, quite noisy if you need to work.