Words alone cannot describe how amazing Sarah and Jan were. Their communication was always fast, accurate and informative and you felt as though you could ask them anything. They arranged our airport transfers to and from Prague airport which is around a thirty minute journey and we paid, having used 2 both ways due to their being five of us, between 485 and 550 czk (this equates to around £20 give or take). Sarah met us upon arrival and gave us a tour of the apartment which was sparkling clean and very toasty thanks to the central heating! The apartment had all you needed to enjoy a comfortable stay. The kitchen was well equipped with an oven, hob, microwave, kettle, coffee machine, fridge, freezer and a dishwasher. Not that you’ll need to use it as there are loads of places to eat and drink. The bathroom had all that you’d expect to be able to wash, cleanse and dry and there was also a washing machine, hair dryer and plenty of mirrors. The beds were comfortable with enough duvet to keep you warm and the pillows were excellent. The space was more than you’d need and could easily accommodate the five of us. We felt close enough to be together but had enough space that we were able to move around. The entertainment came in the form of a single tv which you’d need to have access to your own Netflix or similar to use and free Wi-fi but who goes on holiday to watch tv?! There were many plug sockets available so the charging of any devices you may take will not be a problem, just make sure you have a travel adapter. There were tea and coffee available and even a few cheeky beers were awaiting in the fridge. The apartment was also quiet with no disturbances from either in or outside the building. When we left the communication was great and check in/check out was really easy and flexible and Jan stored our cases for the day so we could enjoy our last day without carrying our bags around. In regard to location it is within easy walking distance of many of the tourist attractions and shopping areas. We didn’t use public transport but there were certainly plenty of accessible points where we could have done so. The apartment is close to many mini-markets and a few larger ones so if you need anything it is all very close at hand. The food and drink was reasonably priced around the area and the guides that Sarah and Jan produce and provide are a great addition and make it easy to see some of the history that Prague has to offer as well as some useful pointers for grub and beer. Prague itself is very clean, although I’m not sure I can give Jan and Sarah credit for this :-) ,the people are friendly and welcoming and many have an excellent use of English. The city is beautiful and the architecture is outstanding. I’d certainly recommend using the hospitality of Sarah and Jan if anyone chooses to visit Prague. They made our 4 day stay so easy and relaxing.