Viktor was so helpful from first booking, he responded very quickly to all messages and when we arrived as waiting for us at the apartment. The place is beautiful and you literally step off the tram at Olsanksa and the building is 30 seconds away. The place is spotless, light, airy and clean and all you would hope for. The bed was super comfy. Viktor also let us store our luggage on the last day even though we checked out at 11am we could store luggage in the basement in a locked room and we were given the key. we popped back about 5pm then simply posted the keys in the letterbox. This made a huge difference to our last day not lugging our suitcase about. TIPS When you arrive at the airport Go outside find the yellow ticket machine, buy a 3 day ticket for the trams, you will use them alot plus the stop at Olsanska does not have a machine so you cannot buy a ticket there. We bought a 90minute ticket which was fine but we were a bit stuck the next day. Get bus 119 which is the main bus from the airport and get off at Divoka Sarka. When you get off keep walking the same direction the tram drops you for about two mins and the tram stop in then across the road. Siri helped us out on that one. Then take tram 26 and you stay on that until you go through Olsanske Namesti (do NOT get off here, you need Olsanska which in the next stop. when you get off here you will see the building to your right. The trams work very well there are a few numbers you can get into the main town and they run every few minutes. We did get stuck one night as they do stop at 12 ish but we got a few ubers which were about £3-4 a trip so very cheap. Transport tickets run on bus, underground and tram!! beware though as undercover police do operate and we did get stopped. You also need to validate your ticket on the bus etc the first time you get on. If you need the shops come out of the apartment walk left there is a petrol station in 3-4mins for milk etc or keep walking till you get to the cemetery which is another couple of minutes, turn left walk up the hill and there is a big shopping centre called FLORA which also has a massive supermarket (and also a SEPHORA more importantly!) If like me you are looking at 100 places and don't know where to book just book this you will not regret it. Also check out KOZLOVNA APROPOS its a great pub cheap drinks and great food and fab music. Great atmosphere day and night. Much cheaper than near the squares where prices are hiked up. Also do not change money in town you will be ripped off or at...