Hanna was very quick to respond and made a great effort to make sure we were arriving without problems. The building has an elevator but you have to climb one flight of stairs up to it and then one down (it is somehow between floors). The apt is very quiet and in a nice neighborhood. Hanna gave us good directions for public transportation.
Everything was clean and there were toiletries provided. Kitchen did not have a coffee maker which I had not noticed in the listing. There was plenty of tea. The bed was okay but not super. The pillows were very small, but that is how they are shown in the pictures. She had a very nice list of local restaurants and shopping places which was very helpful. We stayed for 3 nights. It is a good value and Hanna is pleasant and easy to talk to. We would recommend her place.