AVOID at all costs. This is the worst air bnb you will ever find, with the most arrogant and unhelpful hosts you could ever have the misfortune of dealing with. To save you the agony I will outline what your experience will consist of if you are crazy enough to book this property for your stay in Prague.
Let’s start with the check-in process.
The door you have to access in order to retrieve the apartment keys, is 10mins away from the actual apartment. So what, right? Well the keypad to access this door does not work. As in - it will not work.
You will then have to phone someone to come and help. BUT before he will come and help you have to watch a video he sends you of how to access said keypad. Once you have watched this and explained the keypad does not work, he will then arrive. After about 35mins. This is even more fun when you are standing in the street, in a city you don’t know, with your suitcase, with your freezing cold wife (or whoever is suffering with you).
Next, the apartment itself.
When you eventually climb through a building site to the fourth floor (of a decrepit communist style block) you will reach the impossibly laid out series of doors required to gain access to the apartment. Bear in mind you should be thrilled by this point that you have actually been able to retrieve the keys.
This is when the property really comes into its own. Prague in Nov/Dec is around zero degrees. What do you need when it is this cold outside? The absolute essentials are central heating and hot water. Well guess what, this apartment does not have either of those. Nope, not even a splash.
Please also forget about the shower you were looking forward to after your long and harrowing journey.
The rest of the apartment is fine if you like hand-me-down furniture and beds you could reinforce a motorway with. I think the 1970s called when we were there and asked for their decor back. Or maybe it was the wind whistling through the breeze-block loft conversion. Who knows?
The benefits you will find: It has a front door. The electricity works. The toilet flushes.
Just in case you were wondering the heating was “fixed” by 8pm on our last evening. We had already had to find shelter in a nearby bar so as to avoid frostbite, so the relief was fairly moot by this point.
Finally the hosts.
The lady you will deal with is argumentative, patronising, and condescending. You will be told you were wrong, you do not understand how air bnb works, and if you’re really lucky to send her a video of the broken boiler. Remember this bit from earlier? - you have to send a video or you are assumed to be lying.
Like i said. Avoid. Avoid. Avoid.