The hosts were waiting for us to hand in the keys and show us around the flat. I received answers to all my questions straight away. The flat was very spacious with a beautiful terrace (and a beautiful view of the tower at night). We were a party of four with a toddler and there was plenty of space for all of us. The neighbourhood feels a little run down but we had no problems and the flat being on the top floor of a very secure block of flats felt very safe. The internet connection is excellent and everything was clean. The flat is a very bright beautiful flat.