Our stay in Prague was very nice!
Communication with Kate and Alex was excellent, they always responsed very quickly. Check-in was easy, and it was ready early, which was nice. The office where you check in is a little ways away, but quick and cheap by uber. They give you alot of great tips and recommendations.
Location is everything when booking this place! It is very centrally located, walking distance to everything. Remember you are booking in the city, so it can get a little noisy at night/morning.
The place itself is very clean. A few things could use some attending to, and updated, but for the price and location it was good.