Natalia's hospitality is amazing and we felt really welcomed there.
The flat was super clean and convenient, and everything we would potentially need was there, and even more, such as some tea bags left, condiment, olive oil to cook, etc, which is an extra touch that makes a real difference with an hotel.
Communication was also easy and clear, and Natalia waited for us when we arrived late on a Sunday...which was super nice.
I just need to mention the neighbor's footsteps upstairs can be heard and disturbed my mum staying in the flat...Natalia was really responsive and contacted the neighbor immediately. My mum stayed 3 weeks there, so it was kind of an ongoing issue and really tired her, but unfortunately this is not something we could really control (there is nothing to do when noisy people don't care...).
Under this caveat, I still think the place was really good, well situated, and it was a pleasure to be dealing with Natalia.