We opted to be picked up at the airport by their driver and he was waiting as expected. They have an office near by where you can leave your luggage if you arrive early. The apartment was as expected with 3 bedrooms and two bathrooms. The showers worked well . As noted in another review, there is little communal space other than the kitchen and kitchen table but that was not something we found as negative because we did not spend much time in the apartment. There is a washer/dryer combo but our clothes never really got dry. It is just a half a block off the main square and about a 15 minute walk to the main train station. Really walkable to most everything.