Hana was a very welcoming host. She was waiting for us at the apartment when the driver (airport pickup that she arranged) dropped us off. She was thorough with her explanation on the use of keys and showing us where everything was in the apartment. Hana also came equipped with a map and tourist brochures to help us get acquainted with our whereabouts and what Prague has to offer. The apartment was spotless and very comfortable. She provided us with everything we needed including towels, toiletries and tea and coffee. The apartment is perfectly situated in the Old Town with the square being less than a 10 minutes walk away. We really enjoyed our stay. Thank you Hana for the excellent service.