We didn't meet Sarah personally but the checkin and checkout were smooth. She arranged a pick up and drop off at the airport at a very good price even upon last minute request.
The apartment is great and everything is just as described. Modern, bright with the the best in town location, everything is within a walking distance.

If you want to sleep in the dark and silence, cook and watch tv all day long, go somewhere else. If not, I would definitely recommend this appartment.