The staff made us welcomed in this spacious apartment that has a great location for anyone wanting to explore Prague. We were given a map and advice on where to go and what to see. Very easy and clear communication with the staff through the stay. The downside of the apartment was the noise coming from the street and the restaurant in the building, not so clean floors, and no wifi internet connection reaching the bedroom. Also the photographs shown are a little misleading and staged. There are several apartments in the building complex and these photographs are a mix rather than shown individually. Simply what you see, is not exactly what you get. Different kitchen and bathroom layout, no carpets, no paintings, no decorations. Didn't feel as homey, new nor luxurious to us as in the photographs. Overall, good experience.