Everything about this accommodation is great (location, cleanliness, value for money) with the exception of the access.
My mother and I were handed a map upon picking up the keys which showed access to the accommodation through a corridor with both front and rear access. We came and went through the front door but were met in the evening by an intemperate security guard who refused to let us enter. Despite us showing our keys and Air Bnb booking form as proof of our residence, the security guard refused to even acknowledge this.
We told him to call the police, which he did, and they removed us. We assumed the whole corridor was out of bounds so started looking for alternative accommodation as repeated attempts to contact the host (on the emergency number provided) proved fruitless. The nearest hotel bizarrely had no rooms so we were forced to return to the corridor. This time we decided to enter around the back, which allowed us to gain access to the flat, roughly an hour later after we turned up originally.
All this could have been avoided if we were told to use the back entrance. The security guard’s aggressive behaviour certainly left a sour taste.
The city is great, and the property is very good value for money. But the access issue, the hostile security, and the lack of support from the host when we needed it are good enough reasons to look elsewhere next time.