Eva arranged to meet us at the address at a certain time, and she was 5 minutes early. She then showed us the (wonderful) apartment, making sure we knew how to use the coffee maker, etc. She also showed us a collection of information on Prague, including 2 guidebooks, and gave us a map, on which she marked a couple of places we wanted to see. In short, Eva was focused on making sure that we were comfortable and informed.

The apartment itself could not be in a better location. 5 minutes walk to the Old Town Square, and several restaurants close by. Just a great experience.