We've spent a beautiful October weekend (3 nights) in Prague. In order to get our key for the apartment we had to go to the agency, which was very close to the main railway station. Also the local people were very friendly and helpful in giving the directions. Ilya, a very sympathetic and informative personality, met us at the agency and gave us all the necessary information and tips about Prague including the best money exchange point, which is an extremely important thing to know as you can be easily cheated at the wrong place. The apartment was very nice and clean with everything you'd possibly need. The only little minus for the apartment is there no hooks for the towels in the bathroom. It seemed there was a plastic one on the door once but it was broken. We were really struggling with not knowing where to hang our towels on and had to improvise by putting the laundry drier into the tiny bathroom to have something for hanging the towels. However, all in all it was a nice place to stay, just 3 tram stops away from the city centre. We would really recommend the place and would stay in this apartment again as soon as the hooks in the bathroom will be installed :)