Although we did not get a chance to meet Vincent, we met Lindsey who was extremely helpful. She gave us great recommendations for food, directions to the airport and was warm and welcoming. The room itself is very large and although we were sharing a bathroom everything (the room, bathroom and kitchen) was clean and neat. Although there was no AC there was good ventilation due to the large window in the room. Laundry facilities were free and conveniently located 1 floor above. Great experience here also due to the central location! Would recommend :)