The transfer they arranged was ideal. We got the key immediatly which was nice as we could get right to exploring Prague. There was a small problem with a door, but after mentioning it on air bnb, they offered to send someone to repair it right away. Very friendly people. The photo's looked too good to be true, so we didn't know what to expect. But is was exactly like the photo's. It was very central, close to most important things in the city. We had a lovely stay here and can recommend it to everyone!