Alex and Kate were very easy to communicate with and were flexible with my arrival time. The place is kind of hard to find because the streets are barely legible and everything is a maze in that area...especially when its crowded during the weekends. When we got inside we were really happy with the location and the size of the apartment, but not the height. At some parts its shorter than me and i had to duck. Also one of the shower curtains was pretty much ripped off but there were two full baths so it wasnt an issue at all. Other than that, the place was awesome. The beds were comfortable and the place is huge.