The whole experience was absolutely the best we had on AirBnB since we started using it. The apartment was exactly as described and shown on the listings. Gorgeous apartment in a great location. We never met Sarah, but she was always available for communication which was top notch. She even arranged an airport pickup for us for a very decent price. We met Matthew at the apartment and he's a great guy who helped us a lot. They have a great little booklet which highlights the best of Prague's sightseeing as well as the best restaurants and coffeeshops in the city. All in all, this was the best AirBnB experience ever for us.