We are a group of 4 with 2 meduim luggage each so 2 people had to walk to Ruterra ofc for keys while other 2 waited at train stn. It was inconvenient. They called taxi for us because apartment is 10 min drive, hard to reach with luggage as streets are of cobblestone. Elevator was a big plus, location is perfect (100 mts to Old Town Square, Astro Clock) with plenty shops, restos and bars nearby. It was summer so we had to open windows; however, noise from (drunk?) tourists downstairs could be a problem at night as well as the garbage collection (at 12 midnight!). An electric fan was provided but a second one could be helpful (1 for bedroom and 1 for loft where 2 people sleep). We actually requested for a second fan for our last night (via airbnb message) because the noise outside became unbearable but we did not get a reply (one of us stayed behind to receive it but no fan arrived). Apartment was spacious, kitchen well-equipped. Bathroom also spacious. Area is generally safe. Hosts checked if we were doing ok, which was good. Airport taxi we requested arrived on time.