Very nice, modern, and mostly quiet space an easy tram or metro ride from Old Town. All the basics were included and we were given an extra chair since there were five of us. Airport pickup was great and recommended if you have a lot of bags, although public transportation back to the airport was a breeze.
We did have quite a few issues with Sophia not responding to our messages. She never told us how to work the A/C even though it was 28 outside and this apartment has skylights which make it quite hot. The stovetop is not intuitive but Google helped us figure it out. There are currently no broom/dustpan/mop/vacuum or extra towels or sheets in the apartment. You get a cleaning and change of sheets/towels every 5 days, but if you make a mess or spill something before then you don’t have any way to clean it up.
Overall our stay was fine, and with a few additions and extra instructions (stovetop, A/C, garbage/recycling) we would give 5 stars and stay here again.