Hana met us and was waiting outside when we arrived a few minutes early. She helped us take our luggage in and showed us the door codes and all the details we needed for the apartment. The apartment was as described and on the sixth floor but there was a good lift. We had everyting we needed for self catering apart from an oven but that wasn't a problem and it wasn't advertised as having one. Hana gave us good advice about where there were nice restaurants that were good value and where to find the local grocers and bakery and marked them all on a map she provided, along with the apartment marked in red. She came mid week and changed the towels. The apartment is about 5 minutes walk away from the Old Town Square and very handy for the Jewish Quarter and most of the sights we wanted to see. It was very quiet at night and we weren't disturbed by the neighbours or from any street noise. We have already recommended it to friends who might be going to Prague and if we return we will plan to stay there again.