Great location in the heart of Prague. Everything was perfect, however we mistakenly left the keys inside the flat and shut the door (which automatically locks). It was a complete accident :( Unfortunately we felt we were treated terribly on the initial call to Misha, who initially told us we had to sort it ourselves. Although we offered to taxi to her dads work to pick up new keys, she decided to send her father anyway, who made it VERY clear when he arrived a couple of hours later how pissed off he was. He was rude and treated us like crap...it was so awkward. Essentially if nothing goes wrong, it's a great stay.