I wouldn’t call this an Airbnb, rather a factored apartment. We never heard from Nick and Jenny, rather people who manage the place on their behalf.
Good location, although noisy at night-time. Neighbours are quite loud. Having two bathrooms is handy although the main one was a bit damp-smelling.
Kitchen has no hot water which is an issue, and the dishwasher really needed cleaned as it smelled horrendous. We had to wash all crockery and cutlery before using it.
Beds aren’t the best quality, although bedrooms are spacious. For some reason the towels/bed sheets from previous occupants had been left out to dry which was annoying and took up space.
The drainage in second bedroom was foul smelling anytime anyone had a shower.
We reported issues with the boiler and toilet seat in main bathroom which weren’t fixed for two days. The management asked me to send pictures over and then asked me to try a few different things to fix the boiler which I thought was very inappropriate as boilers can present huge safety risks of an inexperienced person messes around with them. Eventually I expressly asked for someone to come out to fix it but was told the handymen were all busy so someone from the office would be out to look at it. It did eventually get fixed but it was a hassle and meant we’d not heating for two days. We also asked for lightbulbs in the lamp in the main room which never appeared.
It was a nice apartment in a great area, but unfortunately just a few things let it down badly.