To start with the location of the apartment was absolutely great, just minutes away from the city centre! When we arrived at the apartment were easily able to check in and greeted by a delicious tradition Czech liquor and a map with tips and advice on what to do in the city. When communicating the hosts were always quick to respond and very helpful. When I asked to extend my trip by a day they quickly responded and sorted it all out in under and hour!! Great trip and great place to stay!