the flat is nice but there was a large problem to get in & we had to sleep first night in the car. it's first time using airbnb services & so strange host who eve did't try to get in touch with us by phone (only through internet) As we had no internet due to very long drive it resulted we arrived later than we planned & nobody answered the phone & opened the door. But we warned several hours ahead about our arrival time. So had to stay in the car with kids till morning. I think it's a common sense for a host who already took the money just to call the guest & discuss all the details