They were a bit rude one time we were coming home and a woman came out from the apartment upstairs and showed off a lack of trust counting how many people we were. The entrance is very complicated as we only had one key for 7 people and there no rings, so every time someone would come, we had to go downstairs to open all the doors. The rest was ok. The apartment very wide and clean, (better than we expected) we had so many facilities such as one towel and a good place to sleep for each person, cooking stuff, washing machine, dishwasher, 2 bathrooms and several commodities. One sofa bed had really hard springs, a bit uncomfortable but still a good place to sleep.