Simon was great BEFORE we arrived, he answered texts VERY fast and was great. When we arrived the apartment was dirty, the cleaning lady had done a very bad job. I asked Simon if it was possible for her to return on the second day, which she does but again she leaves the apartment with dust on several surfaces and spots here and there once again. I write to Simon again and after that he doesn’t respond. I therefore request for some compensation and he doesn’t respond. He writes me the night before we leave to ask us when we check out and that he agrees on wanting to discuss a compensation. Then I wrote when we would check out and he hasn’t returned since.
All in all, wouldn’t recommend at all, it was a burden upon our stay and was just frustrating to deal with.