Sara's flat was even better than described. The place was immaculate, bright, cozy and spacious. Beds were very comfortable, shower water was warm, and the kitchen had everything we needed to make breakfast each morning. The location is superb. I had hurt my knee before arriving and the tram stop just out front (#s 20 and 22, I believe) pretty much connected us to everywhere we needed to go. Petrin Hill behind us was very pretty, and the neighborhood was just real and interesting--not loud and overly touristy. We did not meet Sara and the folks downstairs couldn't help with questions, but texting Sara and her assistant worked out just fine. Despite the daunting flights of stairs, we would return without a doubt. That's how great the place is!