Michal was a wonderful host who met us that evening and walked us through the process to lock up when we left for our daily jaunts; and how to operate the appliances. He had a bottle of wine and had stocked some food, milk, juice and even had chocolates on our pillows. Michal even reserved a parking space for our rental car. The parking situation is impossible and we did not use the car until we left to drive back to Germany. I would definitely stay at this unit again. Be sure to bring eye shades and ear plugs as you are in the middle of everything and in the evening it can be a little noisy.