Our host was very responsive. He helped with our transportation from the airport, and to the train at the end of our stay. The location of the apartment was GREAT; close walking distance to most everything. The kitchen was well equipped and the terrace/deck which we used a lot was a wonderful surprise. The beds were comfortable. The common space was enjoyable because of the good ventilation and natural lighting. The five flights of stairs were not a problem for us, but should be a consideration for older visitors or very young children.