Jiri was nice and always following up. The apartment is okay and the bed is big. Veronika, the hostess was disappointing. Made some very racist comments to me about other guests from certain countries and insisted on these comments even after I corrected her not to generalize. Definitely an uneducated person to deal with. The neighborhood is 2 Metro stops from the center, so not quite the center and is kind of expensive for what they have to offer.