Alex and Illona are professionals in every sense of the word. They were able and willing to find me transportation to the airport and give me lots of great information about the city. The location is about a 10-15 minute walk from the Charles Bridge and you don't even need public transportation to get around. The apartment is cozy and it's perfect for 2-4 people. I couldn't figure out how to get the key deposit box to work, but I am willing to say that is almost certainly my fault. I am not a real big fan of sweating in a box, so I didn't use the sauna.