Wonderful apartment, great location and sparkling clean! We never met Lucie in person, but she gave us detailed directions where we could pick up the key (<1 min from apartment) and instruction on how to get in. She always replied extremly quickly and was super friendly! The apartment is small, but perfect for a short stay and two people. One small detial, but it might be just me: I would have liked to know that the flat was on ground level, but since it is in a more quiet area and we had two rows of curtain, it wasn´t a problem at all! :)