We were 2 couples visiting Prague for 5 days. We booked this apartment with 2 separate bedrooms and 2.5 bathrooms, but when we got there we were said that it was a flood at the apartament. We were offered another place, very modern indeed and nice, but which was a duplex, with one open bedroom on the 1st floor and 1.5 bathrooms. We complained about the situation, but we were not satisfied with the solutions provided by the hosts. Airbnb Customer Service helped us and after the first night we changed the apartment. We admit that incidents with the booked place may occur, but on the other hand we expect to receive what we booked and what we paid for.