Anna really helped us out and went above and beyond when we were arriving in Prague very early in the morning. She had everything ready for us and let us into the apartment at 7am. We can't thank her enough! We were really impressed with the apartment. Everything was very clean and updated and it is quite beautiful. It is very close to Old Town, you can easily walk there (10 minute walk) or the front door is just a step away from the tram. We felt like we were staying in a 5-star hotel!