We chose this house because of the extremely positive reviews and for the location. Unfortunately, despite the reviews when we arrived the house had not been cleaned: the washing machine was dripping water out of the tube, the freezer was completely frozen and it couldn’t be closed, the dishes, the stoves and the glasses were not that clean, there was also water in the teapot; the screw of the shelf was loose, the blankets were not top cleaned, the tv remote was dead and the main light of the bathroom didn’t work. once in the house i texted Lukas that replied, and told me that he had been noticed that the cleaning was done, but that he would have come for a check. he came in the morning at 9 am and after we made him see the problems he apologized and said that he would solve them in the afternoon and that we would be receiving some “benefits” for the issue. we kept in touch to be notified about when he would come to fix, and after 2 times he couldn’t come for his own “personal issues” he came in the afternoon of the third day of my stay (we were staying for a total of 4 nights) while we weren’t at home. when we came back he had only cleaned the dishes and the glasses and wiped some of the water dripping from the washing machine. he left a screwdriver in the shower claiming that he tried to fix the bathroom’s light but that an electrician was needed. he also claimed that he couldn’t defrost the freezer because a whole energy shutdown would have been inevitable. our trip had as a conclusion the return of the keys at the BePrague kiosk (that was in the non Schengen-terminal) at 10 am. We did not receive any benefit and the house remained as we found it except from the cleaning i wrote about above. The location is anyway central (10 minutes on foot to Namesti Republiki and Old Town Square)