The place is tidy and nice, but we had unpleasant experience with check in process. There's no self check in process, so we had to wait for them greet and give the key. We already told them our arrival schedule at station also we said specifically that we will go directly to their place. We hope by the time we arrive, we got the key and be able to check in. However, once we got there and press the right bell so many times, no one answer. They said if we press the bell, there's a lady who will show up, but no one came. We tried to reach them by text at AirBnB app, call them, and text them by WA but they didnt response. We have to wait outside (which was freezing) by 30 minutes until they called us back. Finally, there's someone who give us the apartment key BUT we still have to wait for another key (for the building). It's really dissapointing and we certainly delayed our plan. We missed the sun and it's dark when we go outside. The next message they gave us was also to make sure that we leave at 10 because there's another guess, which we also think not appropriate after what we experienced. No sorry at all from them for letting us stay outside in winter. So yeah this was really bad experience for us and we wont recommend their apartment if you wish to enjoy praha to the fullest