The flat is as lovely as the photographs. While I did not get to meet Victoria, she made sure I was met on time and she emailed me several times throughout my stay. Her assistant showed me everything I needed to know about the flat plus he walked me to Old Town and showed me the points of interest. The flat is a very easy walk to all of the major attractions plus the wireless internet was easy to use. I would recommend the flat and Victoria to anyone traveling to Prague.