I was surprised by our experience because of the great pictures and reviews we read before choosing this bnb. Let me first start off by saying Alena was wonderful in arranging our transportation for us. We appreciated her taking care of that and the ride service she recommended was excellent. The apartment itself was a little underwhelming. The windows and shades in the bedroom were so caked in dust & cobwebs that they weren't able to be opened. This made for a stuffy, hot room for most of our stay which was kind of unpleasant. Thankfully the windows in the living room were clean and able to be opened for some fresh air. There was no iron. Although this is not a deal breaker for some, it's worth mentioning as we expected there to be one since it was listed on amenities. Aside from minor things like that, the main complaints were cleanliness and noise. We were blown away by the noise because the listing specifically said it was a quiet location. This is a ground floor apartment and right next to the main entrance and the door literally slammed all night long. This is directly over a bar so there was loud music and people coming and going till the wee hours of the morning. On our last night there was a party directly above us and we literally didn't sleep a wink because of all the noise. Lastly, the cleanliness of the apartment was dissapointing. It looked like new sheets and towels were placed and that was it. Every surface imaginable had greasy fingerprints and some type of sticky substance here and there. We were really grossed out and just tried to make the best of our stay. The pillows were awful and I would suggest bringing your own. This was our second time in Prague and I will say on a positive note that the location is perfect. If you aren't bothered by cleanliness and noise, this isn't a terrible place to stay.