Jakub met us at the Airbnb and walked us through everything to make sure we settled in well. He even gave us a map of the city with his favorite restaurants and all the landmarks! It made walking the city effortless. Never got lost once. At one point, my wife broke the chip to get into the apartment building and we were locked out. We messaged Jakub; he was there within 10-15 minutes to let us in! 12/10. Highly recommend.