This place was terrible. I’m a resident of Prague and my mother came to visit so I needed to get her a place near me for the week/weekend. We arrived at this place and the bathroom was dirty from the last guests that were staying there. Then on top of that the kitchen stove, washer, refrigerator did not work. I messaged them about this and they didn’t send someone to fix it for 2 days. So my mother was without hot water for two whole days. I was polite and asked for a refund and they only offered me 30% of each day without hot water. My mom was forced to walk to my house (7 min) and take a shower and then go back to her flat. I would never stay here again in my life and hope no one else will.