Klara's company is managing this unit. There are multiple staffs that would answer to you. Therefore, the response was good and relatively prompt.
The location is at the heart of the old town Praha. Most attractions are within the walking distance. Location is excellent.
Since it is at the heart of the old town, the apartment building is not new nor modern. Some may like this old style though. The description of apartment unit in AirBNB is like modern and new. But, it is not. It has good things and bad things of an old apartment. Ceiling is high and very spacious, which was good. But things are kinda worn out like most old apartments. It was clean and tidy for sure.
There are basic minimum amenities in the unit. It is not a unit someone used to live. It is designed for AirBNB tourists. Minimum number of TV channels, Kitchen stuffs and soaps etc. But, there are everything travelers may need.
Next time I visit, I would probably stay outside of the old town to see the real people of Praha. The old town is like too quiet and dark at night. It is a tourist attraction place, not a residential area. Once again, people may take it differently.