Check-in process was great. Karen's associate who met us was awesome and gave us good tips for our stay in Prague and made sure we were connected to WiFi before she left. Space was light and mostly clean with a couple areas that needed a little more attention. We stayed in August which made not having air conditioning quite oppressive. Also, there was only an electric kettle and a nearly empty jar of instant coffee--a real coffee maker would have made our stay easier and improved the value of the space.