Summary: never again
- heating didn’t work and host wasn’t willing to help
- no parking garage, although it's offered
- check-in was delayed because cleaning was too late
- check-in was delayed because the staff was walking around with the key
- online registration form didn’t work
- Ceiling blinds didn’t work
- annoying number of emails and messages with rules, rules, rules
- automated text blocks as reply to my messages
The keys must be picked up at a remote pub where is no parking. In our case, the keys weren't placed in that lockbox in the pub because a staff member had the keys and he was somewhere driving and stuck in traffic jam.
The apartment is actually quite nice, except for the described problems and the unacceptable host. The host is not a private person, as the profile would lead you to believe. There is no Jakub. Instead, it is a company called Prague Days with terrible communication and service.
Thanks to Airbnb I was able to cancel and get out of this nightmare.