One of the main issues was response time. Before our trip, the host kept messaging us to ask about our arrival time, which we provided. However, on the day of, we encountered an issue and missed our flight so we were going to arrive later than expected, as soon as we knew the arrival of the next flight we messaged the host and after about 6 hours no response. We also tried calling several times. We tried calling a number they provided of a friend of theirs that was going to wait for us at the apartment, she didnt answer either, so we messaged her and she said ok. we get to the apartment at 8:50pm and wait outside in the rain for 30 minutes, kept calling all the numbers provided until their friend finally arrived. Once in the apartment we noticed we can't find the air-conditioning remotes (ac was advertised), messaged back and forth with the host and they said we would find it behind the tv, and after we looked everywhere they said they don't offer AC during the winter which is fine but since the apartment is advertised as having AC it shouldn't matter what time of year it is and one should be able to use it whenever. Other than that mostly what other ppl have stated the apartment is very well located but it is very loud all night you can hear ppl outside yelling etc even with all windows closed I'm talking 2 3 and 4am you can hear ppl quite annoying to be honest and the bed as well is not very comfortable