After I booked the bnb, A(host) said B(co-host) would help me with check-in, then B asked me to leave my number and told me to contact C, then D sent me text messages saying she will do the check-in. I was super confused then I check with B, B said "As I mentioned, contact C". Then C didn't reply and eventually I had to contact D, then there were E and F handed me the keys....
A very confusing contact windows system which I never experienced in my life, and when I complained to co-host Sophia via bnb message, she just didn't reply...
There were garbage in the can when I arrived, someone's hair on the shampoo bottle...
Apart from that, the apartment is bigger than I expect and in a nice building, the price is reasonable.