Katerina and Jason were lovely to deal with, and made our stay a pleasant one. There was plenty of prompt communication and they did everything they could to assist us with our questions (there were plenty!) The flat itself was lovely and clean, quiet, and in a brilliant location that made it so easy to access the delights of Prague. Everything was easy to use and the booklet they leave for guests gave us excellent information and ideas! Highly recommend staying with them if you get the chance. :)