Great place, everything as described. Zuzana was available via email and responded to our questions very promptly. We were travelling with 5 month old baby and she even provided travel cot and high chair for our little one. We also received helpful suggestions and information on sightseeing and glutenfree dining. We felt very welcomed. Flat is really lovely, clean and same as on the photos. Area is really great too - close to everything but nice and quiet in the evenings. We would definitely recommend and would love to go back at some point. It felt like home from home.