Incredibly friendly and responsive hosts! We had an issue with the shower drain and there was a workman there to fix it within a couple of hours. There are items provided to make our stay more comfortable including a coffee machine and pocket wifi for use while out and about. It can be quite noisy in the down stairs bedroom but the dehumidifier provided helps to block out street noises and the beds are very comfortable. Our two children slept soundly in the upstairs twin single room. Thank you Thomas for a comfortable stay!