Everything went fine except when we used the laundry service they offer, where you pay 250czk to get your laundry washed and dried and you receive it back the same time the next day. When we picked the laundry up, it was drying on a rack in the reception all wrinkled up. Ended up loosing a sock and two pieces of underwear. At the same time, we were also rushed out of the reception and reception area since someone had rented the whole floor; rather unpleasant.
Everything else was great. The reception is lovely and very helpful and the room we had was clean and cozy. Would recommend the place, but stay away from the laundry service and find a laundromat somewhere instead.