Everything was perfect. The apartment was very clear it contained everything you might need for your vacations. The location was good not in the center but the tram was very close (2 minutes walk) with cheap ticket 24 kz (1€) and always on time. The iPhone that is provided helped us very much with tickets and roots. (You can buy tickets at the tram stop too). Special tip! There are maps and highlights of the city in the apartment!