The apartment is in a fantastic location just off the Charles bridge. It is a lovely house in a lovely setting. However, it needs a little refurbishment to ensure it is up to scratch - shower head was not attached to the wall so you had to hold it over you. There was a blue security light that kept us awake every time we moved in bed. (Cozy room)
Our main upset was with the cleanliness of the room. There was hair and dust all over the floor particularly under the clothes rack and just looked like it hadn’t been mopped ever. At first glance it was neat - the bed linen was fresh and nice and we had a fresh towel each. However, we did not receive a hand towel and the one in the bathroom did not look very desirable. It didn’t look like it had been changed before us, and it certainly wasn’t changed for the new guests when the people using the other room left.
Upon arrival there was also no toilet roll in the toilet or in the cupboard under the sink (which needs replacing or fixing because the hinge had broken) and this was probably because the other guests had used it but I don’t think this problem would have occurred if the cleaners had checked.
When I messaged the host about this, they got back to us straight away and seemed very keen to get the situation sorted saying that the cleaners would come back the next day to take care of everything. However, this didn’t happen, they came back 2 days later and did not attempt to rectify any issues in our room.
They also wash all the bed linen and towels in the communal area which were there for the entire duration of our stay - this doesn’t allow anyone to feel like they can utilise this room properly.
I think for the money we paid at this time of year, we definitely could have found better accommodation. This is a shame as we love old buildings and the location is fab so this really could be a great air bnb with attention to detail and hygiene.