Elizabeth is a kind and helpful host. We didn't get to meet her but the receptionists (particularly Daria and Alisa) were equally lovely and helped us out when we needed help. Faced several issues when we arrived, such as having to wait for another driver at the airport because the one assigned to us met with an accident and the fact that a remote control for the television was missing. But even so, service recovery was very prompt and the issues were solved within minutes.
The apartment was clean and very cozy. There is a metro station 5 minutes away and a Tesco supermarket about 10 minutes away. Very accessible and comfortable apartment. Only downside was that the walls were paper thin and we could hear the neighbors in the corridor at night.
Overall, a really pleasant stay. I will definitely choose one of Elizabeth's apartments the next time I visit Prague.