When we arrived at the appartment Mike was already waiting for us to welcome us. He told us about some nice restaurants in the area and how not to fall for tourist traps. The appartment was really nice and clean. He assured we could always call him if we would have a problem. Luckily that was not necessary, but I am sure he would have helped us quickly if it would have been. The location of the appartment is also fantastic, really close to the old town and everything is at walking distance. If we ever go back to Prague I would definately go here again!