The only big problem was that it required male strength to turn the key to enter the apartment, so I had to always depend on my husband to be present to open the door. The coffee maker required small pods (capsules), which none of the mini markets around the block had. It was hard to see in bathroom mirror, since one of the bulbs was burned out. Jan said he would return with a bulb and pods for the coffee, but that did not happen. The many good things were that the host arranged for a taxi driver to be at the airport with our name on a sign and to deliver us to the apartment at a reasonable cost. Rob and Meg were not there, but Jan and Maria were there to take their place; they came to let us into building, help us with our luggage, and explain how to use facilities in apartment. Apartment was clean; everything inside that we used worked well, the apartment was in a convenient location, it was decorated nicely, and there was plenty of room in closets and drawers to put our belongings. The elevator was in good working order; it did not stop on the level of our apartment, but there were only 12 steps to climb after getting off the elevator.