Contact with Romana was great, with quick responses to emails, and transport queries and with meeting us at the apartment.
The apartment is fabulous and in a great location. Really central and easy to walk everywhere we wanted to visit, and as it is in the loft it was quiet and peaceful. If you want to keep fit you can take the stairs, otherwise there is a small lift.
The bedrooms were all spacious and warm, and the beds comfortable. We were only a family of 5 so there was plenty of extra room to spread out and relax, and plenty of crockery for breakfasts and snacks. We didn't end up cooking as there were so many wonderful places to eat out on the doorstep. The apartment had been thoroughly cleaned ready for our arrival and I would recommend this apartment to anyone who has allegies as the wooden floors make it an excellent dust free zone. The only thing that could have been improved was more consistent wifi as it was very intermittent. Not a problem when you are on holiday and there are plenty of cafes that proved free access. I would definitely rent this apartment again.