We had a really good holiday / experience in the apartment.
Did not get the opportunity to meet Hana because she was on holiday with her family, but her friend Anna was there and there was the same service as if it was Hana.
The service and cleanliness was top notch ... if there was the slightest problem they were there right away. the power went at a time and Anna came very quickly and had it fixed.
Can only recommend the apartment, which was delicious with a great location with many great places to eat nearby and Hana (Anna) as host.