Checkin was very smooth and we had no issue. Pavla arrived and let us in and was so sweet giving us her best advice. The apartment is situated in a perfect quiet location outside of all the noise of the city but within walking distance. The bed is very comfortable and so is the couch. Not the biggest kitchen but had everything we needed to cook a few meals. The washer worked well and was perfect for us to wash our clothes in the midst of a month long trip. Overall a great place to Prague and would stay there again in a heart beat.