Vincent and his assistant Lindsey were very friendly and accommodating. Lindsey greeted us when we arrived and provided all the information we needed when checking in. Communication was extremely easy during our stay, if we needed anything we emailed Lindsey and she responded quickly. The location of Vincent's place was great. It was within walking distance from main train station & a short tram ride from the other station in Prague. Although it's located in old town the street was quiet at night and we felt very safe.