Good and convenient Apartment with underground garage in one of the best locations in Prague (Vinohrady). The problem is the unclear description of details in the AirBnB profile of the apartment and the really rude staff at the reception of the Apartment house unable to speak any other language than Czech and utterly unwilling to help, which makes finding the apartment or the parking lot very unconvenient:
1. In the AirBnB profile 2 addresses are mentioned, only one of course is correct!
2. The details on the Apartment and Garage Slot number received from the owner are unclear and w/o help from the utterly unwilling reception staff the apartment is difficult to be found!
3. An Email/manual in proper English for non Czech customers how to find the apartment, garage slot, towels… would be helpful and reduce communication effort!
4. Owner stated not to be available from 4 to 5pm due to work which we respected, but still complained when contacted after 5pm for help…