I didn't meet Zsofi during our staying but she's very helpful. We came to Praha late and she sent her brother to pick us up. The location is great in old town area which could walk to most sightseeing places. Also it's nearby Metro station （red one). The building is quite old style and elevator didn't work for one day. However, Zsofi asked the service to fix it next day. Efficient. If we could get a menu about how to use facilities in room will be great. Nice LOFT. Thanks Zsofi. Happy New Year.