The instructions said there will be a key and a chip to get in, there was only a key and no chip. It took a while to get the owner to respond, then he had no idea what’s happened to the chip, and I got the chip only 24 hours later.
There were supposed to be instructions for the apartment and there was nothing. Again it took a while to get the owner to respond, in the meantime I followed the instructions on Airbnb site for this apartment and they were all outdated. I find the wifi very weak at times. It was not a great introduction to the place, it needs a lot of improvement on the communication side of things. Also, the translations to English were very poor, someone needs to do a better job translating information to guests (I am Czech so I can see the mistakes). Some of the sentences in English make no sense at all.
The kettle in the kitchen is broken, no coffee maker or machine and in general the kitchen is poorly equipped (including broken shelves in the fridge etc.).