Marketa & Michel were very helpful - from arranging our transport to & from the airport to providing us with a mobile we could contact them on at any time day or night. They spoke excellent English and couldn't have done more for us. The houseboat was excellent and as good as the photos, myself and my friends loved the boat and took it twice for the 15 minute trip in to the centre of Prague. When we didn't fancy the boat we used über and this was only 170 crowns - about £5 in to the centre. Only downside is I wouldn't recommend if you have mobility issues as you do need to use steep stairs to access the boat. Otherwise, very impressed!