From start to finish, the whole experience was excellent. Anna and her boyfriend were very friendly and welcoming, with some nice added touches such as providing us with a city map, restaurant/site recommendations and a couple of local beers in the fridge. They both went above and beyond to ensure we had a comfortable stay. The apartment is full of character and charm and is very clean. In our opinion, it is also located in the most ideal part of the city, with everything in walking distance (including the tram), but not too congested. This host/apartment is highly recommended.