I never met Silvia but she always respond very swiftly. Her mother Iva welcomed us and nicely let us left our suitcase before midday. Apartment is very big and nicely decorated. We did not cook in our 4 days stay but it was nice to have tea and coffee available. There is a welcome desk in the kitchenwith all useful info and some travel guide about Prague give you additional ideas. Easy to walk around, quiet street. Departure was very flexible too. It's nice to have a family rubbed Airbnb instead of professional renting managers. Fyi, the restaurant U Zpěváčků charges 30czk /pers. for the "cuttlery", we never had that in Prague, with average eating.