Zsofi was excellent at communicating prior to our arrival, she even coordinated getting us a taxi at the airport because they are unreliable in Prague. We didn't have a local phone so it was a slight challenge getting in but we solved quickly and were greeted by Walter, her boyfriends brother. The space is fantastic and a decent location as well. Very cool, modern and hip. Walter was beyond fantastic in providing maps, getting us fruit we liked for our stay and really going the extra mile to make us feel welcome and get acquainted with the city. The only down size was that we had to wait to relax because the cleaning person showed up right after we did. On the plus side, she cleaned for 2hrs top to bottom. There are many thoughtful extras in the apt like toiletries, kitchen supplies, snacks and water. They are the absolute best at thinking of everything to make you feel at home. The loft space was really cool but after a few beers and a late night out it can be difficult to keep going up and down to the bathroom ;) Minor details. We loved the space and our hosts were fantastic!