Before arriving at Edgar’s, he was quick to communicate, however upon arrival and during our stay we never saw him. This was not a problem because the central reception is staffed 24/7 by English speaking young adults and they handle check in, orientation, calling cabs, etc. When we arrived complementary sofas, beer and fruit were present in the room. The entire building appears to have been recently remodeled. The room was very clean. The room looks out on the front of the building and although construction was taking place, the sound proof windows worked well. Apartment security was very reassuring. The room is air conditioned and has a combination washer/dryer unit and a very adequate breakfast kitchen. We experienced only two down sides of the facility. The bed was soft and lumpy and the entire building was without hot water for two days- a boiler problem. The room was otherwise perfect. Liliova’s location is excellent. Prague is a walking Old Town. Public transportation is not needed for healthy folks, in fact even the walk from the train station to Liliova was not difficult. We hope to return to Prague and if possible we will stay at Edgar’s.