Romana was great to work with. Checking in and out were a breeze. She provided lots of helpful info about the city and even provided help with extra services like taxi from airport.

The apartment was very spacious and clean, just like in the photos. Floorplan is very nice. Kitchen, floors, furniture all seem to be brand new as are the windows.

My only complaint is the windows do not have screens and so when it's hot in the summer, if you leave the windows open spiders will come in. And for some reason, Prague has LOTS of spiders. We found 2+ BIG spiders each day in the apartment including one that landed on me in bed while I was asleep! We ended up sleeping with the windows closed in the hot room rather than dealing with that again and only kept windows open for an hour before bed or in common rooms.

Nice brand new washer, though it didn't have any instructions and the controls are not intuitive. Had to spend an 20 minutes downloading the manual from the manufacturers website. Doesn't have a dryer.