Although the apartment included all the amenities necessary for our trip, and the location was quite central in itself, the space itself lacked the coziness we are used to having while in Prague.
Positives:
- The beds are really comfortable.
- All kitchen equipment are available
- The bathroom, although small, had all necessary amenities
- The place was very well heated
- WIFI was working fine
Negatives:
- The cost was exorbitant (due to it being New Year's) for what it actually is.
- Takes you a couple of minutes to access the apartment (4 doors, 3 different keys)
- The Sauna is a bit of a marketing stunt, waste of space.
- The living room is not comfortable
Alex and Kate were very helpful and effective in responding to all our queries, although we never really met them.
The person who handled our apartment was very professional and helped us navigate the map and gave us the taxi fare from office to apartment.
The hosts were not flexible when it came to giving us an early check-in (we were happy to pay) or a late check-out. It's understandable seeing that we were dealing with a company that lets apartments on behalf of owners, meaning it's all about revenue generation.
Our check-out was at 11am and we got quite an attitude from the maid because we were 15minutes late. We appreciate the fact that we were late, but we are not machines either and some kind of flexibility would have been appreciated.