Andy sent us detailed instructions on how to get to the flat from the Airport. It was so easy but he also was waiting for us on the street, so that we wouldn't miss the entrance. The flat was exactly as in the pictures, very clean, had everything you could possibly need in the kitchen, bathroom, rooms. It was warm, beds comfortable. Moreover, Andy patiently gave us all the information we needed both regarding the flat, transportation, what to see, what to be careful of. When we were stuck some where and texted him, he replied with the solution. If he didn't have a solution for something, he would find it and let us know how to do it or where to go. We really felt at home in this flat and are grateful to Andy for everything! Next time I go to Prague, I will check if this flat is available first!