The apt was in a great location for us...away from touristy area but close enough by tram or metro. The apt was clean and spacious.
Alexandra was a very responsive hostess. We did not get to meet her but were able to communicate through Airbnb. We had an issue with getting one of the keys stuck in the main door on our first night and she responded quickly to us. It was quite late 10-11pm. She was unable to help but asked us to ask the neighbor to help us and thankfully, the neighbor called a locksmith out for us. He was very kind and we were grateful that this was resolved quickly.