We had a nice stay in Prague. The apartment was clean and modern. However, it had various signs of tear and wear, for example there were scratches on the floor, water damage on the living room table, scratches on the smal table in the living room. It also had several scratches on the floor, for example under the living room table and in the hallway on the second floor. The apartment has clearly been used before, and I emphasize that we did not cause any damage to this apartment.
We stayed in the apartment for three days, and everything went well. However, shortly after we left the apartment, I received a phone call and an email from Pragueforyou. They claimed that I had caused damage on the floor, and said that I have to pay for these damages into a Paypal account. I contacted Airbnb regarding these accusations and the payment request. This is the reply that I received from Airbnb:
“With regards the email you received asking for payment for damage, please disregard it and do not reply, as such claims must be done only on our website via our Resolutions Center.”
Given mye experience with Pragueforyou, I would strongly recommend that if you chose to rent an apartment from this company, you ought to take photos and/or film the apartment before you start using it, in case you receive claims of damage from Pragueforyou. Furthermore, it is important to contact Airbnb immediately, if you receive any payment requests outside the Airbnb system.