Michael was helpful on the front end with arranging a taxi to pick us up from the airport. However, we were disappointed in his and his colleagues lack of availability. I specifically asked Michael before booking "Will you be available to give us some tourist information (what to see, restaurant and supermarket suggestions)?" and he assured me he would. When we arrived in Prague, a colleague of his met us at the flat....she told us her phone was broken and that she could not be contacted. Calls to Michael (and partner Karolina) throughout our stay (until the time we were to leave) went unanswered and most text messages were ignored. This lack of resource support took away from our enjoyment of our stay. He did not follow up on his promise. Part of the issue I think is that Michael owns several flats around town so he is just super busy. The few times we did interact with him, he was pleasant and helpful.

The flat itself is very nice and well located. It lacked some supplies that I would have expected --like paper towels, but we bought those and left some behind for the next guest. The neighborhood is a bit sketchy--a lot of noise and drunks on the street....but it is an easy walk to Old Town and Wenceslas Square and there is a Tesco supermarket two blocks away which has almost any supplies you could ask for. So for location, this is an excellent choice unless you are a single woman.

Bottom line, if you know Prague and do not need any help from your host, this is a great choice. If it is your first visit or you are someone who could use the assistance of your host from time to time, I would look elsewhere.