The flat is as lovely as pictured. The tram is about a 7 minute walk—prepare for hills!! Valentina is responsive and helpful—we had a power outage right away (just in our flat), and she was quick to work on getting it fixed. There is no fan and no AC, so sleeping was rough with the warm weather. The bed is very low to the floor and sits on pallets but the mattress is comfortable. Overall, a nice stay. Prague is incredible!!!!