Communication with Anna was quick, friendly, and efficient. The apartment felt very homely, and is located in a residential neigbourhood at a walking distance of the touristic centre. If you don't want to have dinner in a tourist trap, near the Metro stop are many really nice restaurants, and there is a huge foodcourt in the shopping centre with many options.
One thing to be aware of is that there is an elevator, but you will need to walk a few steps to and from the elevator, which was not a problem for us, but it might be if you have walking difficulties.