We enjoyed our stay at the Royal Court Hotel. Did not meet Kira, but hotel staff were in general helpful and pleasant and we were able to buy the hop on hop off bus tour tickets from reception. The location is good, about 20mins walk from Wenceslas Square/Old Town. The area seemed safe and we were happy to walk at night. The room was as in pictures- very clean and well decorated but small with little to no room to put the contents of our case. Breakfast was quite disappointing for us however this may be because we are more accustomed to more western European cuisine. The basics such as toast and muesli were available however. Prior to our visit Kira kindly offered to arrange airport pickup for 24euros. This was very helpful and made our journey to the hotel much easier as we were met in the arrivals hall of the airport. Overall we enjoyed our stay and would recommend to others looking for a basic but pleasant place to stay. Thanks!