The apartment was great-- totally clean, well equipped, spacious, and conveniently located for those who like a little bit of peace and quiet but still want to have easy access to the more interesting parts of the city. Although we didn't meet Jana personally, she was very helpful and friendly over e-mail-- always answered questions in a timely and helpful manner. Her description online is perfectly accurate-- if anything she leaves out a few positive details (e.g. there is a towel-warmer in the bathroom!). My one complaint would be that there are few basic goods in the apt (e.g. no dish soap, olive oil, paper towels, tea), but these can be purchased easily nearby.