Alex and Kate’s place is close to being a great place to stay. But there are a few things that need to change. Firstly, the mattresses are very hard and you can feel the springs. Secondly, the pillow is huge and very uncomfortable. It is very painful for your neck to sleep on. Thirdly, we were short of supplies, such as toilet roll and a bin. We also had no hot water on the final day, so the boiler clearly needs fixing. Having to pay the government tax through their website was also very strange too. This should be included as part of the Airbnb price.