Hotel room was very clean & the staff extremely accommodating -- they go the extra mile to be helpful, I can't say enough good about them. Very good Wifi reception & you didn't have to pay extra (like many other cities). Breakfast was also good. The hotel is a little far from the nearest subway (IP Pavlova) or tram stop (Bruselska) for an old gimpy guy like me, but I suspect this would not be a problem for most. The one suggestion I would make is that the safes be big enough to hold a laptop.