Adam, Eric and Jan went out of their way to make me comfortable. All fluent English speakers. Adam very quick to respond and helpful with directions. Eric made good tailor-made recommendations for restaurants, bars and attractions after enquiring about my exact preferences. Jan, a friend of Adam & Erik, literally ran with my bags and put me on the tram to the bus station...and paid my tram fare too. That's the kind of hospitality I'll never forget!!