Staying at this hotel in Prague was one of the best hotel experiences I've ever had. Artem and Sophia at the front desk were very helpful and friendly. Artem even made us coffee while he checked us in, which was great after a long day of traveling. The room was very clean, good size with a nice TV (which has access to Netflix if you have an account). They have a free breakfast every morning which we utilized every day of our stay. And they have a spa on the 6th floor for guests, with different rates for massages and use of the jacuzzi and sauna. It was actually a very good value so we took advantage and really enjoyed it, I recommend it especially after a long day walking around Prague in the snow. The location of the hotel is good, not far from major bus and train stations (Prague is very walkable anyways). The staff here is great, I highly recommend it.