Sarah was very responsive and easy to communicate with. Matthew was the one who let us into the apartment and was nice enough to give us a map and point out a few things for us. The apartment is clean and spacious. The location is also great as it's across from a mall with a grocery store and restaurants, as well as a metro station. My only slight complaint is that there was a surprising amount of road noise at night and early in the morning. Even with that, I recommend this apartment!