Had a really really good stay here, even though if it was a very short one (1 night). Check in was just like in the instructions. My bus was running late so I let Ivanna and Rachel know I will probably check in later than planned, they responded very quickly and understood my situation.
Finding the apartment was really easy (I used offline maps) and I have to say that it’s the best location... ever? :)
I originally came to Prague for my favorite music artist’s show that took place in night club Roxy and it just happened to be right around the corner of Vincent’s apartment! And a huge shopping mall is right around another corner! Which was a big big big luck for me. Even though all this cool attractions are in a 1 min walk from Vincent’s apartment it’s still a very good place to have a rest, surprisingly it’s not loud at all.
The communication was excellent! Ivanna answered all my questions before-during and after the booking, Rachel met me at the apartment, showed around and explained everything, and I even met Vincent briefly and together with Rachel they gave me some useful tips about money exchange.
Overall I had a really great experience and if I ever come to Prague again, I know exactly where I wanna stay for the night!