Charles’ place is neat and clean, and just as in the pictures. Charles sometime took long to response but right before arrival he was very responsive. When we arrived the housekeeper Lyuda was there and she let us in, she was very nice and welcoming. The only thing I would add to this apartment is dishwasher liquid and sponge in the kitchen (we always ate outside on this vacation so this was not an issue for us, but I imagine some people may want to cook and wash dishes); also maybe clean up the apartment in some places a little more: I am a bit of a clean freak, and I noticed some corners could have been cleaned better here and there, but sometime I notice dust even in the 5 star hotels, so it may be just me