We stayed at this place last week after coming from Belgium. Our host Adam was very informative regarding the check-in process and offered to arrange transportation from the airport, which we accepted. The cost was minimal and the driver waited while we checked in at the office and then drove us to the apartment. There were multiple signatures and rental agreements necessary to reserve this apartment which I thought was a bit odd. I'm guessing they have had problems in the past and want to protect themselves against damages. We had just left a beautiful Airbnb in Belguim that didn't require any additional documents aside from the house rules and this place looked like something out of Architectural Digest.
The apartment was clean and looked similar to the photos online. However, it seemed much older in person. This place photographs very well. One of the beds did not have any linens on it and there were none in the closets, only extra pillows and comforters. When my friend sat on the bed without linens it completely collapsed. (She's not a big girl FYI) There was a huge bed in the living area with no linens that had about 15 decorative pillows scattered about. We assumed that meant they didn't want anyone to sit or sleep on it. The mattresses on the other beds dipped in the middle so if you moved around too much you rolled into the middle of the bed where the mattresses sloped. It made for careful sleeping.
We attempted to connect to the wifi with no success. The apartment is not equipped with a modem/router like most places. Instead, they use a personal mifi/hotspot. When I complained to Adam he told me it was "most likely out of data." He then sent someone over to fix it and bring sheets for the bed. He was very nice and listened to our concerns about the beds. He also brought a nice gift basket with him which was a plus. Once he added more data to the hotspot we were able to connect to the wifi but the data was once again depleted in the morning. We had to contact Airbnb to request a partial refund which they agreed was appropriate.
The kitchen is equipped with an induction stove but no induction pots (heavily weighted bottoms) so it was very difficult to get the burners to light. We got it working but it was a struggle. The silverware was thrown in a drawer - no silverware tray to separate forks from knives, spoons, etc. Let me just say there is a BIG difference between someone who decides to get into the Airbnb business who takes the time to ensure the apartment has all amenities and comforts of home for their guests and someone who buys the basics, puts newspaper pictures in frames and wishes their guests good luck.
The location was ok but it's down the street from a bar and there are very interesting, loud conversations going on late at night. Not Adam's fault. The good news is It's within a short walking distance to a very cool and hip outdoor eatery that closes at 10:00pm. They offer all sorts of cuisine, bars and the music is great!
Not my favorite Airbnb but not my worst either.