This is the first time we have had a negative experience at an Airbnb. My wife and I were planning to stay in Prague at Hata's apartment for three nights during our 3-week honeymoon in Europe. When we did our searching we specifically searched for "Entire Homes or Apartments" on Airbnb. Hata's apt came up in the neighborhood we wanted, at a good price. Some of the listing was in Czech, and the reviews were in Czech and German. It was rated highly, so we decided to book it. There was nothing in English that said the apt was shared. We made a couple changes in our travels and asked Hata about adding a day or shifting dates, and she was open to adding the day. Our train from Dresden to Prague was an hour late, and it took us a while to figure out the tram, even with Hata's good directions, and then Google maps took us to the wrong building. I only mention this because we were much later in meeting Hata than we had hoped, and in later communications she seemed annoyed by this. Hata met us at the apartment and brought us up. She showed us the entry way and bedroom, which was quite full of her things, books, photos, etc. The kitchen was not a real kitchen, just a nook that has the basics. Then while showing us the bathroom, she said that she also used it, and of course it wouldn't be a big deal because she only uses it a couple times a day. We did not expect this at all, and did not intend to share the apartment with her or anyone else, especially since the room was listed as an Entire Apt on Airbnb. In checking her listing later, two other reviewers in June noted the same thing, but seemed to be solo guys traveling, not newlyweds, and this was a problem for us. We tried to message Hata and call her but could not get through. We found a hotel and checked in and went to dinner, waiting to hear from her. We did hear back via Airbnb email, asked her for a refund, and dropped of the key in her mailbox. Hata refunded two of our four nights. I asked for all of the nights, since we felt that she falsely advertised her apartment. (She seems to agree now too, as we checked her listing today and it now shows her apartment as a "Shared Space"). She refused, saying that she could not rebook the room that quickly, and that we had already changed our reservation with her and were very late in meeting her, and to go off and enjoy our honeymoon and not worry about this. I started the Resolution process with Airbnb but is was going to take a ton of time using overseas minutes, so I opted out. This review will have to suffice. We never stayed the night, but the apartment was pretty cluttered...