When we arrived there were cleanliness issues and mold behind a picture. I immediately reported to reception. The room and the bathroom were freshly cleaned, we received a voucher for 500 Czech crowns for the restaurant downstairs and coming back to our room we found a bottle of Mucha sparkling wine! Thanks again for that!
Overall, our stay was very pleasant, even if we repeatedly had problems with the air conditioning. We were also able to extend our stay by one night without any problems!
I highly recommend it as the location is also very central!