We had other reservations with another host who cancelled last minute. Fortunately, Ilya was able to accommodate us literally the day before we arrived in Prague. When we arrived at the place to pick up the key, he gave us directions, answered our questions, and let us leave our luggage after check-out. There was an issue when we arrived at the apartment because the previous guests left it dirty and smokey (no smoking allowed). We spoke to Ilya and he sent his cleaning lady and handyman (because the door handle was also loose) over right away. After a long trip this was upsetting, so he offered a consolation, which was a nice gesture. After that, everything went smoothly. Apartment looks like pictures and is located about 25 to 30-minute walk to the city center. For those of you interested, there is also a "hop-on-hop off" type of tourist bus that drives by the street, which can take you downtown.