Romana was waiting for as at the door when we arrived. she organised our airport transfer and everything went smoothly. she presented us with a ring binder full of information about local activities and places to go. The neighborhood is perfect; <5 min walk to the nearest metro and tram hub. there is a supermarket round the corner and only a block away from the picturesque river. The apartment(s) was brilliant too. loads of space, very relaxing and well equipped. i will definitely be going back