Lana was very kind and so was her son who met me and carried my luggage up the several flights of steps to the loft suite. She did have a dog but it was SOOOO sweet & quiet and loved to be snuggled. The suite was very nice, homey and unique with lots of character- big exposed beams, vaulted ceilings, lovely tub, skylights and lovely finishings. The bed was soft, the room smelled nice and had lots of candles, which I really loved. :) It was quiet and lovely and I would HIGHLY recommend staying here. I wish I could have stayed longer.