Vincent was friendly and welcoming, also very helpful and kind. We did feel the photos must be quite old as the place looks a bit run down these days woth really only the bare necessities available. In fact, the towel was so threadbare it was nearly unusable and the bathroom really not nice to use, with a less than adequate shower head. Vince t very kindly organized a mirror out in the passage to use with the other guests though which was sweet,but it would have been nice to have one in our room. Perhaps a little bit of TLC would make an ok place to stay in a fabulous location a great one.