When I arrived, the place had not been cleaned very well. There were black hairs from a previous guest all over the place and an unknown brown stain on the white bedsheet (yuck). The unit also lacked toilet paper, a sponge to wash the dishes, or towels to dry them. The host was responsive and took care of the sheets and toilet paper the next day. He was also helpful and allowed me to stay past the checkout time to accommodate my late flight.