We stayed in a 2bed, 2 bath apartment at the residence karolina. The apartment itself was lovely and quite large. The beds were comfortable and there was a lot of storage. Our first 3 nights in the apartment were great and it was wonderful to have AC during the heat wave that hit Prague. On our last evening the AC broke in 2 of the 3 rooms and unfortunately at the time the staff was not very responsive, which led to a very frustrating evening for my family. After our stay the general manager did reach out for feedback will be refunding part of our payment as compensation for the inconvenience. Overall I would generally recommend the apartments, but be cautious of pushing to get things fixed correctly with the staff on site.