The flat was excellent. The decoration was good, it was light, airy and warm, and felt nice. Two minor grouches: the bathroom door did not fully open and the kitchen sink leaked. The flat was well-equipped and in a convenient location.
However, Prague Days, who managed the flat, were a different story. The key left in the key box did not fit the lock, so we couldn't get in. Fortunately, after wriggling it for a few minutes, the cleaner let us in (we arrived at 16:30, half an hour after the official check-in). If she had not been late leaving, we would have been left on the street. No number to phone, no one to contact.
We asked for a spare set of keys. That was going to cost CK301.27 (why the 1.27?) for keys that we would use for four days, so we declined. That meant leaving the one set of keys we had in the key box on the front gate, day after day, which was not a great feeling for security.
We asked for a scraper of the type used to clean windows because the bathroom floor is not super-well designed and gets very wet and slippery after a shower. The mop was useless - it just moved water from one part of the floor to another. But leaving an appropriate tool was too hard for Prague Days.
We asked for a late check-out. No chance. I said all we wanted to do was leave the bags; they could clean the flat. Prague Days still said no. (Funny how not having the flat ready in time didn't come into their thinking...)
I would stay in the apartment again, but only if it is NOT managed by Prague Days. Some people should simply not be in the hospitality business, and Prague Days are that kind of people.
Oh, and if Matěj exists, "Hi, thank you, and sorry...."