Flat is nice, central and recently renovated.
However, the heating system didn’t work (outside temperature was -9° during my stay) and the management didn’t check the flat condition before my stay.
The manager answered only the day after (after a freezing night) to my request on how to increase the temp and it wasn’t possible to solve the radiators's issues. Instead, she got me two small electric heaters, one of which was brought by someone while I was away, without asking for my consent to enter the flat. They were largely insufficient to get the space warm. Plus: they needed to be shut off overnight for safety reasons.
Also: the wifi connection is very slow, far from enough for working or watching a movie.
So, even if usually I’m not an exigent person, I believe I wasn’t treated fairly, and I’d have at least been offered to move to another flat (all the flats in the same building are Airbnb’s managed by the same company) or at least get a partial refund for the big inconvenience.