The communication was really good, they reacted very fast - we asked how to get into the flat as we did not know upfront as they require the form they wanted us to fill out. The form is only compatible with android phones - as I‘m using an IPhone it was not possible for me to fill it out which made entering the flat more difficult for us.
After we entered the flat a really intense smell got into our noses - there were multiple fragrance sprays which created a way too intense smell.
The room overall is really nice and looks as described on the pictures. The fridge so is super loud and if there is one person sleeping on the sofa you should be used to that kind of noise.
Overall we had a good time and everything worked out as expected.