Upon booking confirmation, mike was already very easy to communicate with. He was very willing to help. Checking in was very easy. There's an elevator in the apartment. But since your staying at the topmost floor, there's a bit of stairs. We had luggage but luckily mike helped us, so it was ok. The place was clean, safe and very comfortable. Mike was also a great host in a sense that he gave us all types of recommendations, from where to go, where to eat, how to stay safe,etc. oh, and the location? Was perfect. 1 min walk to the tram and metro which takes you all over prague. Highly recommend this airbnb! :)