Sarah was so responsive from the time of check in to the time of check out. We couldnt figure out how to unlock the door and sarah sent someone out immediately to help us to make sure the lock wasnt broken. Definitely was user error. She also has a big list of food and things to do options and she is willing to tell you anything you need to do. Its a huge apartment in a quiet more local part of town so its peaceful and about a 10 minute walk to the old town square. Yoj can also find more local restaurants away from tourists if thats what you are looking for. 3 bedrooms and 1.5 bathrooms. Cant beat this for the price. Its gorgeous.