Sofia was amazing to work with. She went above to make us comfortable. The first night we got kind of warm so we text her and asked if there was a fan somewhere. Within 5 minutes there was a knock at the door. She had asked a neighbor to bring us one. We needed to check in late, and she made it so easy. She left tons of maps, books on Prague on the table for us. A towel for each person. The apartment was a 13 minute walk from the bus station where we'd got off, and the same to the Charles bridge. Good location.