The hosts are very nice and friendly. When I arrived at the apartment, the host showed me around the place, recommended me the local cafes and restaurants which are very helpful, and advised me how to go to the attractions from the apartment. The apartment is located in the nice area. It’s just 7 minutes walk to Florence bus and underground station. It’s very new and comfortable. You have everything you need in the apartment. There are many nice cafes and restaurants nearby. Really recommend this place :)