Check in was an absolute nightmare. My husband and I had never been to Prague, or Europe for they matter, and had to go retrieve our key from a secondary location, without access to a cellphone or data. When we finally arrived after some searching, the sink was all the way backup up, the apartment was musty smelling, and the towel we had to use to shower with was kind of crusty feeling. It was in a great location, but I was disappointed in the stay.