Simon was waiting for us on arrival. He had a bottle of wine waiting and was eager to help us with everything, including buying tram tickets for the first time. He could not have been more helpful. The apartment was great, small kitchenette, sleeps 5 and was clean. It was 15 steps from the tram stop to downtown. The neighborhood was in a good location, wine shop, pizza shop, market, super Prehistoric 1 street away and free, safe on street parking. I HIGHLY recommend staying at this apartment. *There is an elevator, but not handicap friendly as you do have about 6-8 stairs to take once off the life