The apartment itself is great, there is absolutely everything you need for a stay as a tourist. It looks absolutely same as in pictures and seems pretty newly furnished. It was warm enough and bright in the room. Wi-Fi works perfect. I also liked such nice detail as slippers for guests. I didn't meet Klara personally, but she organized a self-check-in and check-out, was always available for messages and showed all of her hospitality through our correspondence. I got detailed and helful description of how to get to the place from the airport in advance. The most awesome thing about my stay there was the apartment's location. It takes you 10 minutes to reach the Old Town Square. I highly recommend you to choose a stay at this apartment. You will like it.