Jan was fantastic in making sure my stay was great and was willing to try to accommodate my requests. His responses were very fast, and I had no problem at all. The apartment itself is quite great and very modern. Perfect for a single person or for a couple. It's also a nice walk to Prague Zoo and this nice restaurant called Salabka, as well as Centrum Krakov, a new modern mall nearby. The location might seem scary for tourists because it's a bit out-of-the way from Prague, but it's not really that difficult and the instructions given were perfect.