Sarah was such a great communicator! We were picked up by her driver who was really nice and gave us good tips for local resturants (best traditional czech food!!! And avoiding tourists)! We didn't meet Sarah but she made sure we settled in by a detailed phone call. The flat has a lot of space, was very clean and in a great area. You can walk anywhere. Sarah also kindly organised a cheap taxi for us on the day of departure! Was such a great experience and would highly recommend!