We never met Kent but we did meet his house keeper and she is wonderful; very accommodating and helpful. We enjoyed the apartment. It's true that tram track construction is going on outside, but unlike other travelers we didn't find that particularly bothersome. The bus line is very close and we were easily able to travel around in Prague by walking and using public transportation. One of our favorite aspects of the apartment is the padded headboards in the bedrooms. They allowed my son and I to enjoy time alone in our bedrooms reading in bed. We also appreciated Kent keeping food and supplies from prior travelers in the apartment so we didn't have to purchase additional basic household supplies.