We cannot say enough about the attention and help given to us by Annette. She directed us to her apartment and walked toward the train station we were coming from to assist us with our luggage. Throughout our four day stay, Annette was always ready to answer our questions, and helped us with directions, and contacting a taxi to get us to the airport. The apartment is very well appointed and very clean. Our only negative was of our own making in that the apartment is on the 4th. floor, but we are in our late 70's!