The official check-in time was 3pm, but Alex manage to allow us to check-in at 2pm, which we really appreciate it. The house was great, it was exactly as what was shown from the pictures on the Airbnb website. In addition, Alex managed to arrange airport transport for us as well as we are not familiar with the area. After checking out, Alex allowed us to store our luggages as our flight was in the evening. I will definitely recommend to stay in Alex's place!