Upon arriving at the apartment we were unfortunately met with a safety issue. We discovered other guests were in our room. They were meant to be in the other apartment next door (also owned by host) and had mistakenly misread the numbers. This left us a little shaken and felt unsafe as we could not figure out how they were able to enter our apartment in the first place?! They had also clearly been there before the check in time of 3pm (which we waited all day for) as they had showered and unpacked etc.
At the time, I immediately called Daniel who was more than helpful, arriving quickly, after the call, ensuring the other guests moved and re cleaned our apartment.
We also experienced a lot of drilling and noise from the restaurant below from 7am as they seemed to be having some kind of work done. The apartment was also very very warm as we believe we were above the kitchen from the restaurant below, there was a fan to cool down the room but we felt it wasn’t enough sadly. Obviously this is at no fault of the host however, it is worth taking into consideration.
The location of the apartment is great in my opinion as it is close to Old Town Square and a short walk to Charles Bridge.
We want to reiterate Daniel was very friendly and helped us with our issues as much as he could. We understand the likelihood of construction workers and the wrong guests being in our room isn’t going to be a regular one but it upset our stay quite a bit. If it wasn’t for these two issues the review would reflect it.