A family of five, arriving Prague airport, we had arranged for transfer to the Flat. The driver was prompt and delivered us quickly to the office where Alex greeted us and asked the driver to wait while we completed the paper work since the flat was ready. The flat itself was just what we expected and what we needed: three bedrooms and two baths, plus a well-equipped kitchen, conveniently located a short walk to Wenceslas Square. The map and list of recommendations was very helpful but the location and convenience are what's best about this flat. I would definitely go back. We recommend it enthusiastically.