Mark made sure we had all the contact info and phone numbers we needed, since we arrived early on check in day he let us drop off our bags at his B&B so we could do some sight seeing, we were met by Suzana and she was warm and helpful, and walked us to out apt., the apt. is in the perfect location and we walked everywhere , by choice, since the tram in right in front of the building, their is a bank, mini mart, coffee, bakery and plenty of great places to eat in a matter of blocks, I would stay there again and hope one day to come back.