We were travelling in a group of 4 people and stayed at the apartment for 3 nights. It was clean, comfortable, safe and in a great location. When we arrived to Prague, we met Alex at the Ruterra office and he provided us with maps and information that made our stay that much better! We did have an issue with our heat and hot water turning off, but Alex and Anastasia were easily accessible in the evening, and arranged to have the issue resolved by the time we returned from supper! They were accommodating and available the entire trip, should we have needed anything else. Would recommend this apartment to anyone travelling in a group, or planning an extended stay in Prague. The beds were very comfortable!