Fortunately only had to stay here for less than 12 hours otherwise I would have made a complaint. The apartment was not cleaned properly, the bin was not emptied in the kitchen, the bathroom sink area/drawer was full of hair, empty toilet paper rolls and unwiped. Inner toilet rim had splatters of poo and the apartment was quite dusty and smelled of cigarette smoke. The upholstery on the chairs was stained and dirty, didn't feel comfortable or clean sitting anywhere. Stylish apartment but poorly managed. Location convenient. Wouldn't stay here again, ever.