We did self check-in so we never met Sarka, but she was very responsive and answered our questions in a timely manner through the Airbnb app. There is a tram stop right across from the building which is perfect, but also a few more stops are nearby if you want to catch other tram lines too. The flat is quite spacious for two people and actually brighter with natural sunlight than the photos which was very pleasant. We came during the heat wave so it was over 90 degrees and the flat can get quite warm, but the provided fans are useful! Other things I liked: 2-in-1 washing machine inside the flat (don’t use the dryer though, just air dry on the drying rack), refrigerator, stove, clothes hanging rack, large bed :)