Stressful and rather unpleasant. The apartment is pretty, very well equipped, clean and in a great location. But the communication with Hana was making me feel uncomfortable. During the check-in I was asked to take off my sneakers (and I was offered a pair of used slippers) when the apartment was cold (the heat was off from spring) and to not roll my luggage to not scratch the floor. The person who let me in was really nice, but she had to explain some rules, like walking shoes on is forbidden (so no complaints against this lady, she was nice). I appreciate being considerate of the environment, but asking guests to turn off the heat and the hot water after leaving for the day sounds a little excessive if it was not advertised before hand. Out of nowhere, I also got a text message 2 or 3 days after check-in from Hana "to make sure I am EXTRA careful to not scratch any surfaces in the bathroom" - I was basically scared to use the apartment and was not sure why and how would I even scratch anything in the bathroom. To be fair, within my 2 weeks period I asked Hana if it's possible to accept another guest for 2 days and she said yes, which was kind of her, because she didn't have to. But then we had a miscommunication, Hana wanted me to scan our IDs and send them to her or leave them behind in the apartment after checkout, but I didn't want to do it, cause it did not feel safe to leave our fully scanned documents to a private person. I offered to give her our data that she needed and if she wanted to be checked on my physical ID after, but she did not want that. Briefly, for some reason it was very hard for us to communicate and I did not feel welcomed. Until the last moments I was feeling anxious about this booking.