We've had a wonderful time in Prague and the apartment was clean and lovely for the price.
We had to do an online check-in which was easy and in English. Sophia was also very responsive and would respond to all questions within a couple of minutes.
Getting to the apartment, we expected it to be a bit closer to the metro station, which was so far away that we never used it, but it was close enough to the tram station so getting to the center was easy enough. Getting there with all our luggage was a bit of a challenge since the building is up the hill so it was quite a workout.
Getting inside the building and the apartment was very easy. Sophia's instructions were very detailed and clear.
The apartment was nice and clean, but the bathroom was smaller than expected and there was no storage space in the bathroom at all.
Checki-out couldn't be easier - we just had to close the door behind us.
All in all we had a pleasant stay and Sophia was a very professional host.