Magdalena communicated well and was easily reachable (I called her when we arrived as I forgot about the email she has sent me earlier and she picked up the phone straight away even is it was late at night and was really nice and helpful) The apartment was nice and comfortable, especially the bed!! The location was great only a few minutes from the beautiful Charles Bridge and moment to cafe and restaurants.
Only downsides was that the place itself was really hard to warm up, it was fine for the bathroom and bedroom but the living room just was cold to stay in even with the heater and blanket on... Plus the shower would go from cold to hot for some reason...

Apart from that we had a great experience :)