Communication before arrival, as well as check in and out with Emil were all fantastic (even with our last minute reservation). You could tell he wanted to make sure we had the best stay possible. We got all necessary info on our awesome flat, and myriad information on great places to see, visit, eat, drink as well as a few key phrases to smooth communication with locals. If we come back to Prague we will stay here again. The apartment was great (PHENOMENAL location, clean & spacious), but Emil made our stay feel personal. Thank for everything!