I'm sure that the Royal Court Hotel is a very nice place to stay and has a great staff, however we were unable to stay there during our trip to Prague. We showed up to the hotel and upon checking in we were told we had to wait for the manager. This was no issue at first, reception got us coffee and made us feel welcome and we waited for 45 minutes (longer than we'd like to have with only two days in Prague). The manager then appeared from outside and told us that there were "technical difficulties" with our room and that he'd booked us a room at a hotel one block over. They gave us a bottle of champagne to apologise and walked us over to the Hotel Prague Centre Plaza. We went to the room there and found that it was much less these than what we expected out of our original agreement. The room was very dusty and had two small holes in the wall and a very small and uncomfortable bed. We went down and asked for an upgrade to a room of the quality advertised. They agreed and said it would take an hour and that we should wait for a call in the room. After an hour and 15 we go back down the room has been ready but no call was made (at this point we've wasted over two hours of our day). The new room was what we had originally expected and we were satisfied other the lack of wifi, which limited our ability to look up places in the city and contact home. When asked when the wifi would be back up, hotel management said "a couple months". Other than that we loved our stay in Prague and both hotels have a very nice location for the price of the rooms. Igor seemed like a very nice host based on our correspondence, however we never actually got to meet.