Hana is incredibly helpful and very responsive. She answered all my questions and provided information that improved my stay. Check-in was a breeze thanks to all of the information, incl. photos, that Hana supplied in advance of my arrival. She even offered an in-person check-in had I wanted.
The flat was well-maintained and clean. It is also very close to everything a tourist would want to access while being very quiet. Prague is quite cold (December) and yet there was no issue with temperature control. The bedding was more than sufficient.
I think the one small thing of note, as it is a smaller space, the only seating in the space was either a wooden kitchen chair or the bed. Due to the size of the flat, there wasn't a place to lounge. This is not a complaint. The space is represented accurately in the posting and is a beautiful apartment. Mine was a longer stay, as it was a working vacation, and I think in the future that is something that I might consider for longer stays.