Sarah was very quick in initiating conversation after our booking was confirmed. She offered to organise our airport transfer and told us to watch out for taxis at the airport, also provided us alternatives to getting to the place. We met her in person and she showed us around the unit. It was clean and comfortable (loved the small pillowcase) in a very good location.
She has a guidebook personally prepared for all guests to use in the apartment unit with lots of tips (would suggest for future guests staying at her unit to not stray from her suggested places to eat). Although the unit is in a key location, it is completely quiet when you get inside.
We had a very enjoyable stay!