Vincent is a great guy! He will do whatever he can to help you with your visit to Prague and he is very good with communication. He has a great "guest book" with advice from him and from previous guests since 2013. The discount he can get you on Discover Prague Tours is a great bonus too. The apartment is definitely older. The kitchen looked useable, though we didn't use it much - mostly no one used it while we were there. The fridge is big. Vincent has cleaning services come every time someone leaves, I actually saw the bathroom and rooms get cleaned twice. That being said, the place is not spotless, there are plenty of dust bunnies in corners and such, but the place is definitely germ free. It is a minimalist set up - e.g. the shower curtain is on a wire. The washers upstairs were great. Our room was HUGE, with many shelves and some hangers. Good internet. There was a radiator in our room that we could adjust ourselves. The best part was location! Great home base for walking everywhere. We didn't need a perfect or fancy place so this one was just fine, especially for the price. We were happy with our stay here.