Anna's apartment was a wonderful place to stay - a great location convenient to public transport as well as many restaurants and a great grocery store, and it was a clean, comfortable, and quiet (with the exception of one morning when some loud construction was going on - not a huge deal, though) place to return to after full days of exploring this beautiful city. We did not get to meet Anna in person, but appreciated her friendly and thorough communication. Her assistant Tatyana checked us in and was very friendly and courteous as well. Highly recommended! :)