I booked Matt's apartment for a short break with my partner, looking for somewhere calm and relaxing but with easy access to the surrounding areas. Matt was excellent at keeping in touch, providing us with a helpful document upon booking, with directions and local information (this came in really handy!). He greeted us at the apartment and a colleague of his showed us around, giving us further advice. Very friendly! The apartment was ideal, so clean, very warm (it snowed!) and great for watching a movie after a long day exploring. The metro was really easy to use and we were able to visit many of the local restaurants and attractions without a problem. Top marks!