Elizabeth was extremely helpful before we got to the hotel! She gave us directions to the place, answered all our questions (very quickly, too).

The hotel itself was very comfortable. One strange thing, though: The shower just switched to cold water and eventually, stopped completely in the middle of a shower, which was very unpleasant.

Reception informed me that it was a "city problem" and many guests were affected. The same thing happened the next day as well. It would have just been great to receive some advance notice about the issue instead of a cold water shower shock! It did wake us up in the morning, though :)