Great apartment in a great location. Hana was extremely helpful. She ordered us a car to take us to the airport and provide lots of information. The only negatives were ones she can not really control. The door to building broke and for a day or two anybody could really get into the building. Also the front entryway was dirty. The elevator is a bit sketchy, but these are all things out of Hana's control. We enjoyed the place and it was a nice oasis in an unfamiliar city.