Right in the heart of Prague and magical to walk out the door and be steps from Charles bridge. We were in town for the Christmas markets and this was the perfect location. We walked all over Old Town and were steps from the castle hill. It was the perfect location!
One issue was that it was very cold in town and we came in hoping to warm up and rest. The flat was cold inside and we could not figure out the thermostat. I texted Lili but it was late in the evening and we never heard from her on how we could fix the heat. However, the blankets were thick so once we got in bed it was cozy and we slept well! Lili's communication is very clear and thorough prior to arrival. She sends several messages leading up to arrival (automated I think). But at check in the arrival directions went away so I couldn't find the lockbox code at check out. My messages on how to checkout were not answered. So I had to leave the key on the table hoping it was ok. Better response time would be helpful.