Vincent was easy to communicate with but we didn't meet him during our stay - Lindsay met us and showed us around. She also lives in the apartment so she is easy to reach. It is clean and spacious. The location is amazing, a very short walk from Old Town square and Charles bridge, and about a 30 min walk to Prague castle. It is a 15-20 minute walk to the main station with luggage, which is just manageable. Thanks Lindsay and Vincent!