I haven't met Iva in person, but she appears to be a very nice, friendly and helpful person. The communication with her was very good. She helped us with organising additional things for our stay that I really appreciate. She is also flexible and adjusted the offer to our needs. Her appartment in Prague is awesome - beautiful, cozy, spacious, fully equipped. I would love to stay there longer. And Zizkov distric is my favourite place in Prague so far! Fully recommend!