Staff were really, really welcoming, smoky and helpful. Breakfast had almost everything so instead of sleeping through the morning I made sure I woke up to get some. Only issues were by bathroom always smelt damp, I mentioned it twice to the staff but they didn't do anything. Also my room was right by the elevator so I was awoken occasionally by people coming in and out. Radiator was great and kept the room warm even on the coldest nights. I would stay again but be more fussy about the room next time.