We booked an apartment the day before arrival, sent a request, waited, already started looking for another option, unexpectedly the agency contacted and said that the apartment was free. We immediately booked it on the website, after which we received a mountain of instructions, it was very convenient to fill out forms for all 4 family members, enter passports and other data. After that, we still paid a tourist tax, although we are not tourists. We talked about it a couple of times, but the agency doesn't care. We arrived with three suitcases and two children to the center, it turned out that we had come to the agency for the keys. Well, that is, it is difficult to make some kind of combination lock near the doors - ride around the city and rejoice. The apartment itself is not bad, although the repair is a little shabby, the toilet ring was broken long ago and it is problematic to install it. Economy option, no tea, no coffee, no sugar, one garbage bag for 4 days. But 2 separate rooms with bedrooms - it's really good. And the place itself is chic, the street is quiet. The apartment is on the top floor of a 5-storey building, but there is an elevator. And now the story that we had. We are sitting in the evening with my wife, here at 11.30 at night a key enters the door lock and turns the lock! We are freaked out by this, I run to the door, open it. There is a couple, they immediately said that they mixed up the doors and ran away. After this case, money, a laptop and other valuables were carried for 4 days with them in a backpack. The next day, 2 times in the evening, someone rang the intercom bell, but did not answer. On the penultimate day, some man in shorts came, showed us a police badge, looked inside, said that everything was fine and also left. In general, it's up to you, but it seems to me that something is wrong here, and if you really have material values, be careful.