Not recommended. I don’t know how these people are on the market of hospitality!
Since the beggining it was Gabriela talking to me. Until she dissapered.
From the point of view of comodity and design, even that is a nice experience as a concept, nothing works well. The fridge it’s behind the stairs, and you can’t just open it. I made food shopping and i couldn’t put them inside. Riciculous!
There is 0 privacy from one modul to the other. And you can break your head trying to get into the second floor very easily in those stairs.
After cheking out, she asked me if everything was ok and me, trying to be a positive person even that not everything was so great, i said: “yes all great, thank you, even that we missed towels, shelters etc for two”. First night one person, but the second me and my brother.
During the messages I always specified that we will be two in Prague, (but we were two only one night) and since recently i’ve been in Egland, and the place I stay the host always used to say: “don’t worry about the number of guests, you pay for the place”, I got confused and didn’t specified in the app.
But obviously, it was me in the end who told them. Good.
She said: you have to pay extra for two. That was fine, I said “please send me the bill for one extra person for one night”. In airbnb you can send a bill with all specified). She didn’t know what that was and she asked 850czk out of nowhere. But I wanted to be sure and understand because I use to live in Prague and don’t trust much. So, i asked again “how so, that’s so much” then she send me a screenshot of guest policy: 500czk per person for one night. Ok. So why did you ask me 850czk?! Incredible. Anyway…
From that moment she dissapears and Alex, the other host enters the conversation in a rude way, talking in a nasty way to a client who was nothing but kind and honest at the end of the day.
He first said: we charge 30€ per person. Then he said we charge 850czk per person. (Which are not the same ammount of money, because 850czk are around 35€).
When they saw they couldn’t lie me he said: well, you should pay 1000czk for both nights, but we are making you a disccount. Why? First night was one person.
Then he asked for 750czk, saying literally: “let’s make it 750 and go ahaid with something else, ok? ;) “
So an email arrives and Alex (who was not even my first host, asks me 35,37$) 35,37$ are 34€!!! Didn’t he say 30€ at the beggining? Didn’t he say 750czk at the end?
So, everything was so pathetic that i decided to ignore him 3 days and go on with my life, I had 3 days time to make the extra payment and I did it last moment.
They don’t offer one night accomodation? No. Am I ok with 2 nights accommodation for a single person? Yes, because they accepted it. Gone. Did I have a guest one night? Yes. Do I have to pay for him? Yes, perfectly fine, and I apolagize for the missunderstandind. How much is that? 500czk per guest. Well, i paid 550czk. 50 czk more. Am i asking for discount or complaining for the fact that the second guest slept as a stray dog in a dirty materass, with no sheets, no towels, nothing? No, coz let’s say was my bad. He has no cleaning expenses but still I am paying. But what i don’t get is: why on earth they wanted to charge me the double???
So, they changed the price a million times in 3 hours like we were in a second hand lost market! Should i fight for a bargain here?? No. Just be honest!!!
I don’t want to negociate this, just tell me the exact price WITHOUT TRYING TO FOOL ME and i am very happy to pay as a civilized person! I don’t even know how you are in the market, not having a minimum intuition in business and hospitality! His responses were not polite, very stressed, and at the end of the day i am a client, which was perfectly correct with house policy and said since the beggining: “of course, tell me the price of the second guest for one night, and I’ll pay it inmediatly”. If you are mot able to do that, that’s not my problem. You don’t say to a client: “why don’t you answer?”
I didn’t even have towels for myself. Just one for everything 2 days! That’s not normal.
The shower was broken and the kitchen full of water everytime you use it.
The fridge, as i said, impossible to open it. Just, take it off.
The adress she gave me, wrong! Not a single taxi could find that, and i had extra expenses going around and around.
I love nature, I like spiders, I always put them outside with love, but the house was full of big spiders, that’s a cleaning detail.
Horrible! The energy of these guys was horrible. (At least these two guys).
Having a day of stress for this kind of insignificant details, when we can talk as civilized people from common conscience, not from ego…to me means a lot.