Apartment is true to the pictures shown. Location wise it is a bit far from the city centre (approximately 45 min walk but there was a metro station quite nearby). The area itself is great - quiet and residential with lots of great coffee shops around.

We never met Mauro (I believe he was in Italy) but met the cleaner, Mai, who let us in. He sent a PDF prior to our visit with recommendations and directions from the airport which was very helpful.