The apartment was very clean and quiet and in a decent location. I didn't find it as walkable as other reviewers did (all the interesting stuff was further away than I expected), but there is a lot of transit around so it was not a huge deal.
There were however a number of issues that were not aligned with the listing. The second bathroom was not available and we were not given a heads up about this. Only after I asked about it being locked were we told it was broken. The freezer was also broken. The key card did not work in the elevator (the unit is on the 4th floor) and I reached out more than once to ask about this but never got a response. The Wi-Fi instructions were not in the apartment when we arrived and I had to ask twice to get an answer. There were also no extra blankets or pillows for the second bed so I ended up just sharing the master bedroom because I had reached out about so many other issues I didn't want to deal with it.
I read a lot of positive reviews so I was pretty surprised that Alena was not more responsive to me. I want to give her the benefit of the doubt, but I do think the listing should be updated to be more accurate about what you can expect here and hopefully the communication will improve for the next guests.