Zuzana couldn’t have been more accommodating when we arrived early and she rushed to meet us. She even helped with my suitcase!!!!This is a great apartment for families with lovely touches such as toys to entertain our girls and Zuzana went through the local attractions on a map when we arrived. The apartment is in a fantastic location about 3 min walk from astronomical clock. The apartment was spotlessly clean. The only thing I would mention is the shower head leaks and there is no shower curtain so baths are your best option. We would definitely stay again.