The property was in a good location and in a secure building. I was a little dubious about having to pick up the keys from an office, this was a bit of a hassle, as no introduction to the property on site. As it turned out we had trouble turning off the air con. so I emailed Alex asking for assistance. The following morning around 9.00 a.m, we were woken up by a male and female who had left themselves into our apartment unannounced and with no permission. In fact everyone was still in bed asleep. This scared the hell out of all present . Neither spoke much english and were intent on checking our bedrooms - without any real explanation. They did turn the air con off though. This incident combined with little things , like only three bowls, no where to dry the washing, no t towels combined to make this an ordinary experience. This property is obviously commercially marketed via air bnb and it looks and feels like it. Not a true Air bnb experience.