The check in process was very easy. We also used the driver service, in which we were picked up at the airport and taken directly to the rental office. There, we were given keys, maps, tips and suggestions, then driven direcly to the apartment. Apartment is exactly as pictured. By European standards, these are very large bedrooms. There are 2 complete bathrooms. The kitchen is very well stocked and there is a nice coffee maker. The apartment is in a safe neighborhood and across the street from a 24hr mini mart. Our only issue was the happy drunks that hang out across the street late at night (though there is nothing the hosts can do about this).