Arrived late at night and reception was staffed as in the description - staffed 24 hours.
Room was compact, very clean but had everything we could want....and MORE! Room safe, room fridge and hairdryer were surprising extras. Lovely en-suite bathroom.
Breakfast buffet was immense with hot and cold items. Great variety and choice.
Hotel is not in C Prague but in New Town area but still only 3 metro stops from the Old Town Square. We loved experimenting on the trams and the Metro - that's the fun!! Only 24 CZK to get to the action = 80p! Much quieter location than Old Town Square.
Staff did not know it was my birthday but they must have seen cards so I got a private birthday message from the staff and a half-bottle of wine! How good is that!!
Always someone on front desk to answer any queries about travel, reservations etc and loads of excursions can be booked through front desk too.
My only criticism would be that the bedrooms were far too hot at night for us, but once we worked out how to open the windows then all was good!
No hesitancy in recommending and I hope we will be returning again next year for a friend's birthday celebration!
Thank you Kira and Elizabeth for a great stay!