Sonja’s place was very clean, warm and in the perfect location. We thoroughly enjoyed or stay in Prague.
There were several issues with our check in;
- we were told on the day of check in that the keys could be collected from the airport, however we had already planned to arrive by train to Prague Central station (and the airport was an extra hour away)
- when we asked for check in at or nearby the actual accomodation instead Sonja told us she lives out of the country and can’t help, so there would be an extra €25 euros for this. This price was never advertised during booking or before the day of check in.
- Sonja’s communication only came on the day of check in and was a little confusing
This could have been a unique situation. Airbnb helped resolve it and Sonja sent her colleague with the keys. Her colleague was lovely and very helpful.
If we had been given the check in information earlier it would have been much more manageable. I still recommend this place as it is prime location, just be wary of check in! After check in our stay was very good; the apartment is a lovely place to stay.