It was great staying in Alex and Kate's apartment but the instruction they provided wasn't accurate and clear. Luckily we met a few people who helped us to figure out what was going on and how to find their place. We felt like we were on treasure hunt. We were so tired that night and when we called the number thay gave, it didn't get through and they didn't have whatsapp as well. I hope they can improve that part because it's much easier to use whatsapp call and it's free of charge. And luckily we met your other guests that night and they also told us they were having same trouble. It took us almost 2 hours just to find their apartment.