Very easy check-in, professional people to deal with. The apartment is huge, centrally located. While the apartment is close to everything, it is still pretty quiet. You might hear some late night partiers walking by, but just a few.
They provided us with useful maps and explanations of things that would interest us (grocery stores, sites, etc.). They also booked our cab for the ride back to the airport and gave us a coupon that reduced our fare by 50%.
They also respond very quickly to questions. Thank you for the lovely stay!