We have booked the flat for 3 days end of March. As we arrive late, I took the transfer offered by Askin for 30€ that is very convenient. The flat is situated in the middle of the city center, very close to old town, shopping streets and supermarkets. The building inside is a bit old, but the flat had been fully renewed.
Unfortunatly we had no heating and no hot water in the flat and, as it is delivered centrally from the buiding, Askin could only ask maintenance to come the following day.
At midday, as we still had no heating and no hot water, he offered to move us to another flat for the 2nd night and again another one for the 3rd night. We were very happy with that solution and everything what dealt with in a very efficient way, so we could still enjoy our time in Prague.
I think it is in the difficult moments that you see if the person is professionnal and efficient or not, and I fully recommend Askin as a host. You can rely on him to find solution.
Thank you Askin also for offering the 1st night !
We will definitely come back next time in Prague