Check-in went very smoothly; we picked up the keys at a nearby hotel. Once we arrived at Apartment Audrey everything was clean and tidy and chocolate was even left on the pillows! HOWEVER, we originally planned to stay for 4 nights. We only lasted 2 nights because the bed is so hard! On the second night we even tried sleeping on the floor!!! We are very surprised no one else has complained of this. We emailed Evgeny but we never heard from him. So we ended up paying for 4 nights with this place (only staying 2 nights) + paying for 2 nights in a hotel room. So to summarize: clean, nice location but the bed was awful.