Stayed here 3 nights while traveling through Europe. Communication was excellent and Svetlana met me at the apartment when I arrived. She was very friendly and professional and gave me map and restaurant recommendations. The apartment was just like the pictures, it was actually bigger than I imagined. Place was clean and bed was very comfortable. Perfect locations to major attractions and restaurant options. I'm very picky with where I stay and it's hard to find anything negative here, but because the apartment is in the trendy part of town with restaurants and bars you might hear revellers late into the night if you have the windows open. I only experienced this one night during my stay and really didn't bother me. I would stay here again if I return to prague.