From the very beginning, our experience was top rate. Communication was always quick. We sent Misha a message that we were leaving the airport and she was waiting for us when we arrived. Fantastic location! The flat was so comfortable. Only one floor up, but has a nice elevator. The building is extremely secure. The neighborhood is perfect! Right out our door was Old Town Square...lively area full of bars and restaurants, a nightly light show and the famous Astronomical Clock. Amazingly, we heard none of the noise from outside while in the flat. It was peaceful. Very comfortable bed in the loft, good sized bathroom with a rain type shower! The kitchen had everything we needed. Misha was awesome, she left us coffee, pastry and a welcome bottle of wine. We had extra blankets but didn't need them because the flat was cozy. The living area is spacious with a comfortable sofa bed and big TV with many stations. Internet worked great. So charming, we WILL return!