Great experience. After booking Sarah & Matthew helped suggest things to do and places to eat while visiting for the first time. Matthew met us upon arrival, showed us around the property and said to contact him at any time, day or night if a problem arose. The place was exactly as described and the pictures are very accurate. (Don't be put off by the rough entry and tiny elevatir/lift. The unit itself is lovely..) Location is perfect for wandering around town. Even the car service they recommended was great. Overall a fantastic first visit to Prague. Highly recommended!! Thanks to both of them for being such helpful, gracious hosts.