Mark is the owner and the person we were in contact with when messaging, but as he was busy with his other work he had an employee who welcomed us and was very helpful with explaining what we need to know and giving tips about where to go etc. We enjoyed our stay very much. The apartment is big for being only two rooms, was clean, and the radiator works perfectly so the room was warm and comfortable. Another very good thing was that it was very quiet during the night so I would recommend the place for any person who is sensitive to noise.