The apartment is close to city center, its about 15-minute walk to get there. Besides, the flat is big enough, so its very suitable for families and friends to stay. All the facilities are wonderful and convenient. Martina is friendly and gave us many useful informaiton.
Everything was wonderful until the last day morning. A stranger entered our room at 8:30am, woke us up, took all the duvet, and asked us to leave in a rude manner, because she need to clean our room. I felt offended so I called and told Martina about the situation immediately. After the discussion between them, Martina euphemistically asked us to pack our luggages and leave in an hour. We were shocked that she asked us to leave instead of changing the time with cleaner. We certainly refused because at the first day Martina had said we can stay until 2:00pm. The final resolution is we can stay at a bedroom until 2:00pm and the cleaner can keep cleaning the other bedroom, bathroom,dinning room and kitchen.
Thats all result from the misunderstanding between them. We understand she might have difficulties and the cleaner was just doing her duty. Martina has deeply apologized to us. And I hope it won't happen on other guests again.
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大約走路15分鐘即可到達市中心。空間很充足,非常適合家人和朋友留宿。所有的廚房、盥洗設備都很齊全很方便。Martina很友善也給了我們很多有用的旅遊資訊
一切都很美好直到最後一天早上8:30,有一個陌生人進了我們的房間把我們驚醒,並且拿走我們的被子粗魯地說我們該離開了,因為她要打掃我們的房間。我馬上打電話告訴Martina這個情況。他們通話了一陣子後,Martina婉轉地說我們可以開始慢慢打包行李,一小時內離開。 我感到震驚的是,她竟然要求我們離開而不是跟清潔阿姨改約時間。我們當然拒絕了,因為第一天瑪蒂娜已經說了我們可以待到下午2點。所以最後的決議是我們可以留在一間臥室,阿姨可以繼續清掃另一間臥室,浴室,飯廳和廚房。
這一切都起因於他們之間的誤解。我們明白她也許有他的難處,清潔阿姨也只是在盡自己的職責。瑪蒂娜也已經向我們深表歉意,我希望這不會再發生在其他客人身上。