We had booked Zuzanas Appartment for 4 people for our stay in Prague to celebrate NewYears.
Upon arriving the doorlock was broken (seemed like somebody kicked the door in), a strange scent covered the whole apartment and the bathroom floor wasnt the cleanest. We've waited about 3 hours to get the door fixed. At nighttime we've noticed the sleepingsofa was broken and the heater didn't work. We didn't want to wait another 3 hours, so the heaters did not get fixed.
All these issues made our stay quite uncomfortable.
The appartment is located very close to Wenclas Sq. and the Key pickup was very easy and quick.