5 stars. Miloslav was very timely, friendly and detailed in his responses. We met Alena for the key handoff and it was very thorough.
The location is wonderful. It’s within walking distance or tram line to just about anything you want to see in Prague, while in a much quieter location away from foot traffic. You can walk to Vinohrady for good restaurants and a more local vibe, or walk to Wenceslaus Sq or to Old Town (if you’re a real walker, otherwise you can tram), and walk to the river. The 22 tram goes straight to Prague castle and picks up 5 mins from the apartment.
The apartment is lovely and very clean. There are 3 BRs with doors, and a loft with a bed in the living room that you reach on a bit of a tight spiral staircase. Just make sure that whoever stays on the loft isn’t a light sleeper because there is no door. It worked fine for our group.
If you have heavy suitcases, there is an elevator to their floor, but you do need to climb up and down some stairs to get to the elevator. You won’t be able to bring anything big or heavy up into the loft.
This apartment was perfect for us and we would book again in a heartbeat. I’d also recommend to any friends or anything me reading this review!