The room and the common areas did not match the photos. I was not notified beforehand about the change and I did not get an explanation when I arrived, I was just shown to a floor and a room that was much more dated than what I booked. If I knew this, I would have cancelled my booking. There was a big carpet in my room that was very dirty, covered in hair and dust. I notified the reception, and the manager sait that it will get cleaned the next morning. Later in the evening I realised I did not feel comfortable sleeping in a dusty room, and asked for a clean room. The young receptionists were very understanding and tried to help me. Then the manager showed up, and I took him to my room. He did not look at the dirty carpet when I showed him and acted very annoyed with me. He then gave me a vacuum to clean the carpet myself. When I expressed my disbelief he said my other option was to leave. The same manager was drinking beers in the lobby area when I arrived, he smelled of alcohol and generally made me feel very uncomfortable. Once I cleaned the dust and the hair myself, the rest of my stay was ok.