Even though we haven’t met Zuzana, she prepped us so well before and during our trip, she was extremely helpful, informative and very responsive. One small note to consider: the place where you pick up the keys from is a little far from the apartment so if you have luggage then take a cab or an uber. Overall it was a beautiful stay. First off, the area is Amazing it was above our expectations, far from the busy tourist area. So relaxing and charming, the apartment itself was gorgeous! We were a little concerned without having AC because of the heat but we managed right away when we cracked the window, the apartment was always bright and super stylish which we loved! Also the biggest perk is that when we checked out all we needed to do is leave the keys inside and lock the door, this really came in handy when planning our schedule to leaving for the airport. We would definitely go back!