Great communication overall. Getting the keys from the office was not difficult. Once there we were provided with a map, directions to the apartment/flat and recommendations for food.
The apartment/flat was beautiful and accommodated me and my friends very nicely (3 of us). It was in an excellent location, walking distance to the main square and everything else. There is no air conditioning but the fan with open windows was just fine. The buildings are old and are not suited to accommodate air conditioning installation but despite the hot weather we were not very bothered by this as we were out a lot during the day.
Linens and towels were provided to us and the building is located just in front of a street market which was fun to go buy fruit from for breakfast in the morning. We absolutely had a pleasant stay here and would recommend this to anyone traveling to Prague! Thank you Ilya and Anna!
August 2013