As I was driving it was difficult to provide an accurate arrival time and I unerstood later why this was an issue. The owners don't live there as it is really a mini hotel and they just meet you to let you in and provide all the details you need. Which meant I had to wait on the street while the owners friend left her work to come and let me in. Which is fine if you understand what is happening, but a bit off putting if you don't. But it is in a fabulous position and is clean and comfortable.