Upon arrival, we discovered there was no electricity, which was out of Thomas’ control. Regardless, he did everything he could to help troubleshoot and while they never did get the electric fixed, we decided to stay since we were only there two nights and spent most of our time outside of the apartment. Thomas refunded the 2 nights and we paid the cleaning and service fee which we thought was fair. This place is beautiful and we had a lovely stay even without lights or hot water 😅