We have been well welcomed by the staff. The hotel is very well located (5-6 min from the first tram/metro station), in a clean and safe place. The bedroom looked like what we bought on the internet. The breakfast is correct. The staff adviced us a lot on what to do in Prague, where to go and so on... The spa is a really good experience to do with a lot of fourniture which allowed us to have 2h of relaxing time. We recommend a lot the hotel for the price and the quality. If we come back to this city, we will come back to this hotel without any hesitation.