I feel bad leaving a review like this but I'll be honest with how my partner & I felt about the place.
First things first, Vilém was a fantastic host. He was extremely accommodating, responded in a very timely manner & is clearly very professional.<3
Unfortunately, our arrival was more than uncomfortable- immediately, one of the tenants approached us & began questioning us rudely about why we were there. I do not speak Czech but my partner does so he took the lead in the conversation. The tenant lady started getting agitated & insulted my boyfriend for simply trying to check in the way we were instructed to.
Eventually we managed to get to the reception area where we were courteously greeted by the guard who even opened the box for us to get our keys. This was very nice.
Once inside the apartment we were disappointed. It was accurate to the pictures but the bed, sheets, pillows & towels were uncomfortable & smelled strange. We heard the building creaking all night & I kept waking up.