We had an excellent experience. The place fit the description and our experience was very similar to the reviews given by previous visitors. Elizabeth was quick to respond to my texts. We had a little mixup in the driver she had arranged to pick us up at the airport not being able to connect with us - but compensated us when we arrived with a bottle of champagne. The hotel was very clean, beds were excellent, the room was moderately quiet and the breakfast good and substantial. All in all, a terrific deal and a great place to stay. The location is close to the tram and subway station - very convenient.