Kate and Alex were super nice, we met Kate in the apartment, she was a nice, energetic lady introducing us the places to go in Prague, sharing with us with the good restaurant, giving us the city map which has made our trip much more easier.
The apartment is exactly same as described. one very good thing in the flat is there are loads of electric plugsss we are 4 and everyone of us got our camera, mobile phone, power bank fully charged with the plugssssss. One minor thing is there is only shampoo in the bath room ( i am not sure if people use shampoo for washing hair and body together in Prague, however, in HK, we use shampoo for hair and shower gel for body) and we have to go to the supermarket to get the shower gel and hair conditioner.
apartment is located in the new town area, the heart of the Prauge, Prague us a small town so that we use only our foot to visit the city. it takes us 10-30mins if we need to walk to the scenic spot in the city from our apartment, which is very acceptable. If you dont want to walk, there is a tram station and metro station near by, 5 mins walk on foot.
another minor thing is as Prague is a long history town which most of the building doesnt' get elevator. for our building, it is located at 3.5 floor which the elevator can bring us to the 3rd floor and we have to climb 1/2 floor to get to our flat. its fine for us as we are still young but people with lots of luggage may need to take this into account.
We are having our flight on 6:45pm, which we need to get a transfer to airport at around 3:30pm, as our check out time was 11:00, Alex is so nice to help us to keep the luggage in their office until the time that we need to go, its so good that we dont need to take our luggage all day long for the last day. They also help us to arrange transfer to the airport, it cost around 700KC for 4 people with 6 luggage, quite a reasonable price considering we are having so much luggage and the car was very comfortable :)
thanks so much for Kate and Alex, will visit again if we have chance to go back to Prague. :)