My husband,daughter and I stayed at this wonderful apartment while we were visiting Prague. From the very beginning Rob&Meg were great at their communication. By request, they arranged to have a Taxi pick us up from the airport. We got to the apartment about an hour early from check in. Due to the long travel time and not sleeping our two year old was extremely tired and fussy. I emailed Rob and Meg and they advised that we could enter the apartment early. This was a lifesaver for us so our two year old could take a nap. The next few days was awesome. We could see the city and the Prague castle from the window in the living room! The apartment was clean and is in a great location which allowed us to walk everywhere. There are also tons of amazing restaurants and shops close by! The only thing to be aware of is the amount of stairs to this apartment. There is an small elevator that takes you to the fourth floor- but keep in mind you will need to walk up stairs to the fifth floor and then take a small spiral staircase to the sixth floor where the apartment is. This was a little hard with a two year old and the luggage we brought with us -but we made it work! We are so happy that we were able to build memories with our daughter and would absolutely stay here again. Thank you Rob&Meg!