This was our first experience with Airbnb and what a way to start! Hana was so patient with us as it was our first time in Prague and we had just flown in from the states after 27 hrs ‘on the road’...we were figuring out public transport, etc and ran a bit late to our meeting point. She was kind and welcoming. The unit was just as it is portrayed and our daughter was delighted to find her own ‘cubby’ in the single bedroom. As Murphy’s law would have it, we hit Europe during its hottest summer in a decade, but Hana was all over that and had a fan ready in the master bedroom and lots of beautiful windows to open. We fell in love with Prague, the culture, and the people. We’ll be back!