Veronika was absolutely amazing. She always responded to any emails or questions in less than 30 minutes. She provided shampoo, conditioner, water, sodas, coffee and other things as a welcome to her apartment. The view of the castle was absolutely amazing and the fact that the terrace is private to just her apartment was great. The apartment was even better than advertised. The location is right in the middle of everything as well. It's just a 10 min walk to the old town square or charles bridge. Even less to Wenceslas square.