The short of it: Lovely people, excellent apartment that is very well located - highly recommended. Though a long check-in experience, which took and hour from parking to apartment to ourselves that I’m sure Magnus and Monica will improve on - all in all a highly recommended team and apartment for a classy place for families, couples, sensible small groups and business execs.
The long of it: on finding this apartment which was a little more than other options, it was clear this was a great option to book as it offered a classier stay. When booking, Magnus was very responsive, responding back to me within 5 mins each time. He was clear, friendly, helpful and sincere. Once the booking was done, Magnus then handed off to Monica who would be at the apartment when we arrived, we were instructed to give Monica an hour’s warning of when we were to arrive. On arrival, Monica came out and got in our car to help us get parked at the on-premise parking which is very helpful to have, instead of having to park elsewhere away from the place of stay - this is secure and under ground, a high end private parking facility. We then made our way to the apartment, lifts available at all point we needed them. Once in the apartment, first impressions were great - it’s a historic building with modern renovations carried out in a way that has given us all the modern conveniences and fashionable decors, without covering up the ‘old Prague’ which si beautiful, things like the ceiling and floor seemingly both left in original state. The check-in from there was more lengthy than we’d expected, with quite long explanations and then manual registrations for each guests, including the kids (perhaps this could have been prompted digitally to reduce check-in like a quick hotel experience?) - check-in ended up the best part of an hour, for two tired parents and two tired kids after a day at Prague Zoo (which is also great…huge). This is no negative reflection on Monica who struck us as very sincere as well - same birthday as our daughter funnily enough, a shade older of course :) - and looking after us. From there, Monica left us the apartment and we made the most of the remaining 18 hours we had until the prompt 11am check-out. The place is great, very comfortable and the kids loved it - as did we. The main TV is a biggen with Netflix & more for multi-languages. The bathroom mirror TV with the comfort of the family sized jacuzzi went down a treat and a whole movie was watched in there…all be it the kids and Wreck It Ralph. The check-out was very easy, we grabbed the car after lunch (after a kind allowance to leave the car in the space for four hours longer) and once out, Monica grabbed the fob off us as we drove past. We said our warm goodbyes and that was it! As summarised above, lovely people - excellent apartment - the check-in will no doubt be improved. Excuse any typos! Thanks from the Lakin’s.