This place is spacious and comfortable. We did not meet Jakub, but Petra was kind and quick to respond. The wifi worked well and the bed comfortable. The place is only a short 7 min walk from the metro and 2 min walk to trams and buses that will get you everywhere in the city. My only recommendation is new pillows. Also the shower is a european shower so no shower curtain only a bathtub and shower wand which can be tricky for some. Would stay here again.