This was the first time we made a reservation via Airbnb and our experience was not positive.
The owner of this apartment manages 5 others rooms and this maybe explains the poor service we received.
Before we arrived in Prague, we agreed with him that a taxi would be waiting for us at the airport and that it would cost € 22. When we arrived, no taxi was there so we took the first cab that was free and it cost € 37 instead of € 22 but the owner said he would pay the difference "later" for the inconvenience we suffered. Once we arrived at the apartment, the owner did not have the keys with him. As a result, we decided to have lunch while he got the keys. As far as the apartment is concerned, the pictures are exactly the same as the reality: clean, well-located but we definitely do not recommend the service at all. Since we had to check-out in the morning and that our plane was foreseen at night, we wanted to leave the luggage in the room which was not possible. The owner asked us to leave our suitcases in another hotel 10 minutes far from the apartment. He showed us on a map where we had to go, instead of 10 minutes to reach this hotel, it took us 30 minutes. We never had contact anymore with him and are still waiting for the reimbursement of the difference for the taxi...
We expected a better service during our stay.