We arrived in Prague late, without a prior reservation. The apartment company responded to our request within the hour and we were on our way to pick up the keys. Tom from the company offered to ride with us to the apartment to make sure we didn't have any troubles accessing the space. So very nice. The apartment is in a great location, just blocks from the old town square and near many drinking establishments. The apartment was clean. They have a daily cleaning service -- you choose what time you want her to come. She never came at that time. One day she was 2 hours early then the next an hour late. It was no issue for us, but just worth noting. Washer with dryer option in the bathroom was welcomed after traveling for 3 weeks! Loved our time here.