The room given to us in the apartment was Room B, spacious and clean. However, the 2 beds in the room both creaked when you move and disturbed our sleep. We had a hard time getting our badly needed sleep that first night we arrived because of the creaking of the beds that woke us up during the night. I emailed the host about this to inform him of our situation. Didn’t get a reply. The door handles (on the outside and the inside) fell off many times as they were not screwed together. One of the wardrobe drawers was missing and the pillows were not comfortable at all. I could feel the hard lumps of stuffing inside. The lady assistant lives in the same apartment and the door to her room is through the shared bathroom, that’s unusual. I do not find her friendly and seemed not very happy to share the bathroom with us, even heard her sighed exasperatedly when she found me waiting to use the bathroom. I even told her I don't mind waiting until she finished. There were several times when there was no internet in the apartment which made us and the other guests frustrated. I had to use my mobile data to send a message to the host about the internet. I did not get a reply. There is no hand wash basin inside the toilet, the hand wash basin is in the bathroom which is a separate room from the toilet. Too bad if you finished using the toilet and found the bathroom occupied, you have to wait for it to be vacant so you can wash your hands. As our room is facing the road, it was very noisy at night even after midnight. We opened the windows to get some cool air as it was August and the room gets hot but we had to close the windows when we went to bed to minimise the noise coming from the road below even after midnight. We were excited to visit Prague hearing that it is a beautiful city, and it is. However, we could hardly wait to leave. Before arriving I told the host our plane's ETA in Prague and he expected that we would arrive in the apartment within 30 minutes after landing. I am not sure if there was a communication issue, but it took time to disembark, go through immigration, pick up our luggage, find the place to get the ticket for bus and tram, find the bus and tram. The tram ride alone took 40 minutes and it did not leave right away from the station. Then we have to get our bearing in a unfamiliar surrounding to find the apartment. I felt the host was a bit annoyed that we got delayed said he was waiting for a long time for us. Not a very nice welcome to tired travellers, travelling for 28 hours with no sleep, a kinder welcome would have been nice. The...