Terrible experience. I contacted Zeki a week before our arrival letting him know that we will be checking in late (10pm). A week went by and he didn't respond. I sent a reminder acouple of days prior to out flight and he responded saying it was OK and that we just needed to call him when we landed.
I called him from the airport and he told me to call him back when we were at the apartment.
We got there at around 10pm and called him as instructed. He didn't answer the phone.
I kept calling for 40 mins to no avail. So there we are with my two kids (7 and 12), stranded on the street. While my wife was looking for alternative options I contacted Airbnb support for instructions.
At that moment, Zeki emerged from the fifth floor shouting my name and telling me to wait a few minutes. After a couple of minutes, he indeed came down.....
drunk as a skunk
He apologized saying that his phone had dropped from his pants a didn't get out calls.
Then he said that before going to the apartment he wanted to show us around the park and a shopping center. Mind you that it's already 11pm, we have been waiting for 45 mins and it is pitch dark in the park and we are traveling with two kids.
At that point we began to think this was a scam or something of the sort. So we asked him if the listing was legal. He got agitated. In the meantime, the Airbnb support comes through and they told me the best thing is to calm him down, and try to get into the property and leave the next morning.
This is what we did. I stayed up until 3am when I managed to get a refund (which was not easy!!l)and find another place. We left early in the morning.
Judging from other reviews, which praise him for being communicative and welcoming (which is one of the reasons why we chose this place) maybe this was a (really) bad day for him.
In any case, this is completely unacceptable and unprofessional behavior forsomeome who runs a rental business khe told us he has several apartments in the building ). My kids were really shaken by the whole thing and that should have not been the case at all.
So by far my worst experience over my +10 years using Airbnb