This was the second time that we stayed at a Ruterra apartment, and it was just as good this time around. Everyone that works there is so helpful and friendly. The apartment was perfectly clean and set up for us, the only issue being with the wi-fi, which they had fixed for us by the second day. The location of the apartment is outside the city center, but still in a nice area and close to nice cafe`s in Karlin and only 15min walk to the city center. We organized a airport transfer to and from the apartment, the one when we arrived did end up being half an hour late which was disappointing but for the return trip, it was on time.
Overall, we would highly recommend staying with Alex and Kate.