THE WORST AIRBNB EXPERIENCE. There were so many things that is wrong with this stay and I will name few here:
1. The utmost absurd check-in experience: we had to pay a lot of extra money just to get checked in (?!). There were multiple people talking to us in the chat, who we assume are in the host's team members which makes the communication very messy. We informed Mark that we will be checking in late around 10-11pm because our flight landed at 8:30pm on the night, however, as it is still within the check-in hours (which is stated to be until midnight), we assume this should be fine. However, one of Mark's team members responded us by asking us to use their "private transfer + check-in services" which they said to be cheaper than the taxis we get from the airport because it's his birthday and he wishes to be home celebrating it with his family instead of waiting us to come to collect the keys (he will give the driver the keys to give to us). We refused because the price is too high, 600kc, and we believe such private matters should be arranged with his team members and not the guests. Mark then told us that even if we don't pay extra for the taxi, we still have to pay extra for the late check-in fee after 23:00 (which is 20 euros - it was stated as only 10 euros on the description), and this was not discussed previously ?!?!?! We felt like this was a trick to corner us into taking their "private transfers services", which later we found out, appears to be TWICE more expensive than getting a taxi on our own. This was an obvious scam.
2. No one checked up on us during our stay. As mentioned, we had to do self check-in by getting the keys from the driver. No instructions were given, including the most basic ones like how to turn on the heater (there was a hidden switch). The wifi broke down on the first day and only by the second day, after texting Mark about it, did we get an alternative wifi to use. The connection was still very very bad.
3. The house was old and rusty and seems very unsafe to us. The space is very large and the heater was not working well so it was always cold in the house. The artwork in the house was very questionable (bloody and to some levels, psychopathic) which made us feel even more uncomfortable.
The only plus point about the house is the good location: it is only 7-min walk to Wesceslas square which is the central area of Prague. However, which such bad experience, we think you can get a much better place to stay within that range. We strongly do NOT recommend staying here.