I must advise my last experience leaves me, my family and friends very concerned and anxious.
We booked a reservation with Larysa in Prague.
My parents who travelled from Cape Town, South Africa joined us to Prague.
The host only cancelled upon our arrival in Prague leaving us stranded and the only option was to travel all the way back to Germany.
What is concerning is the Host insisted we have to initiate the Cancellation and she will thereafter accept it in order to secure our refund.
This is not only disturbing and worrying but also disappointing since- if we were non the wiser it would have given the impression we initiated the Cancellation.
It begs the question how many times inexperienced folk may have lost out on a Full refund and how better such an incident can be managed and/or monitored in future.