We had a warm welcome by Jana.
Unfortunately we noticed shortly after arrival that the grate of the double bed was broken. Jana reacted promptly on our complaint, checked the facts and then offered us to stay in her own appartment and helped us to move. We were very happy with her prompt and adaquate response and good solution! This made our stay in Prague nice and memorable.
I would certainly recommand to stay in an appartment of these hosts, they know and understand what real hospitality us about.