Rob and Eli were in constant communications with us during our trip through Europe to insure we had everything we needed when we arrived. Rob met us at the apartment and showed us around and the Wifi was very fast in the apartment and they gave us a portable wifi unit so we could tour Prague and be constantly on Wifi for our facebook. also they gave us use of a Cell phone with pre programmed numbers for quick access to both Rob and Eli as well as taxi, police, ambulance etc.. Our friends who stayed at another AirBnB were so jealous of everything we received that they all requested Rob and Eli contact for a future visit. we will for sure try to book with Rob and Eli as we plan to return to Prague in the future. Such a beautiful city. The apartment was very clean, and the description of the views didn't do it justice, the views were absolutely million dollar views and amazing. If this unit if available book it! you will be in the middle of all of old town Prague where all the action is. Thank you Rob and Eli for a wonderful experience and we hope you liked our gifts we left you. Tom and Bunny