This is not an apartment but a hotel, which is fine but should not be confused for renting an apartment. Anyway, the staff was friendly and helpful and it is nice to have someone at the desk if you have questions or need help. We were a bit unlucky because the people above us were very loud late at night and one morning they began construction at 8am - I know that could happen anywhere so it's not a big deal. Although pretty clean, I do think the bedding did not look extremely clean.