Niko and his mother were nice. We arrived earlier than checkin and they let us drop our bags early so we did not have to carry them around Prague. Based on the reviews, we thought we would see Niko more; we only saw him briefly our third night there, so we had to figure some things out on our own. The apartment has four rooms and two bathrooms; the kitchen and the bathrooms are kept very clean (every day), something we appreciated. One of the bathrooms didn't have a towel to dry hands, which would have been nice. The location is perfect; we walked everywhere we needed to go. There were maps and tourist guides in the kitchen.