This was the second time we stayed at Zuzana's apartment, and it was perfect. Great location, very responsive host, nice amenities (the washer is especially appreciated), and a pretty layout.
The Internet stopped workout about halfway through out stay, so we contacted Zuzana about fixing it. I was doubtful she'd be able to do much, but to my surprise, she had someone come and fix it the same day and credited us money back due to the inconvenience. Not only was the Internet extremely fast and reliable after this, but it was impressively good service. Daniel, the man who came to help, was also very polite and knowledgable.