Very disappointed
We didn’t get the room that was booked. Instead of an angle bath we got a shower (with no hot water in the morning and no shampoo or soap - empty). We were suppose to have a view on the castle but not really cause we were on ground floor.
The room was not clean, dust in a lot of places and I usually don’t care so much
Tried to find a solution- no answers
And yes you can def hear the tram passing by regularly
It’s a 4 star hotel which is not well maintain and it’s a shame.
The location however is great but I’m very disappointed how all this turned out