I was thoroughly satisfied. Elizabeth was extremely responsive to the booking and all emails thereafter. The apartment is actually part of the Royal Courts Hotel and Apartments and not someone's living space. The receptionist, Alisa, was extremely helpful and friendly. I did not receive the "Instant Book" studio that I booked; I actually got an upgrade to the "Alice Apartment" (see Elizabeth's other listings) with sloped ceilings and sunroofs as windows. The windows are flat with the angled roof, so there's not much of a view, but the room's character and bright light made up for it. The flat was very clean and included a washing machine that I was not expecting from my original booking. The building is conveniently located near the I P Pavlova metro, tram 22 which takes you to St. Vitus Cathedral, and walking distance to old town for a scenic route (~40 minutes). It was easy/cheap to get to/from the airport by public transportation. Also, the price was awesome for what I received. I highly recommend staying here.