We missed our connection flight to Prague which caused us to arrive later than planned. As we updated our host with the details, there was a miscommunication which caused the hosts to double book our room. We were told to move to the apartment next door which had not been cleaned. They did offered to send the cleaning lady. They did refund us the days we missed. The location is perfect, walk distance to the center. The apartment was good, although more like a studio as the only separation to the room was a curtain.