Great location at Smetanovo apt to see the sights and on tram line. Nicely renovated apt. Check in process was thorough, also was a booklet with references to where to go and eateries, etc. 3 flights of stairs were no problem. The staff could refer place of currency exchange and major stores. Overall good experience, & would go back.

Suggestions: 1) provide paper towels in kitchen.
2) a couple bottles of water or juices as a welcome package (we got that in Rome).
3) in the booklet, names of restaurant were listed, may be helpful to add the addresses.
4) check-in process can still be done at the Ruterra office as long they can provide a shuttle to the unit. We ordered their shuttle service from airport, so driver could wait while we checked-in, then take us to the unit. But unsure for those who take the mass transit to their office.