The communication was great. But the apartment looks much better on the pictures comparison to the reality. The parquet on the floor are dirty, so you are forced to use the shoes. The furniture is old, you can see it's used and especially one of the double-bad was really uncomfortable. The rooms look rather empty, the cupboards and storage spaces are missing. We didn't find the bathtub plug at all. The towels were just small and old. The curtains cannot be drawn completely. The apartment looks rather unmaintained. On the positive side, the apartment is located in the city center. If you expect high-standard, this is not the place, where to stay. If you are searching for any flat in the city center and you don't care about the comfort, this might be for you.