You have to take the keys 1,3 km away from the appartment.
It's not a good plan when you have to travel with lugages
They should leave the keys next to the appartment in a box or to someone
I was polite with the staff but they were not friendly and professionnal on the phone
Making me feel that their time is precious when you ask how to collect the keys.
These things should be corrected because the appartment is very good.
If you want good reviews you should try to give a good experience to your custumers