We didn't get the chance to meet Eva, but she was easily contactable throughout our stay. The apartment was beautiful, exactly like the pictures. Eva had decorated it for Christmas and there was a bottle of Czech lager in the fridge! There were plenty of food basics in the kitchen, dishwasher tablets, soap, etc. This saves buying lots for short stay visitors. The apartment was very clean and warm and the bedding and towels were good quality. The bed was also super comfortable!! The street was quiet and the area the apartment is located is walkable to everywhere - a few minutes to the Charles Bridge and across the river to the old down. The walk up Petrin Hill is lovely, with the castle nearby. If you want to travel by tram, the nearest stop is just a few minutes away. We had a fantastic stay at Eva's beautiful apartment and would highly recommend it!