Alex was very responsive and the apartment was generally quite clean. It was easy to get there and get set up once we arrived. I asked some questions at the office, which is just down the hall, and they were very helpful. Office hours are 10-5 during the week, so a bit tough to get in if you plan to be out all day but not unreasonable. Wifi was good in the apartment.

We enjoyed being in Prague and the apartment is VERY convenient to a metro stop and tram stop. There are also several small corner stores within a one-block walk and larger stores are very easy to get to. We found a lovely playground a 20-minute walk away. You can hear some traffic starting early in the morning as it is near a main road but generally it is a quiet area and the apartment is well-insulated if you close the windows. There are also several delicious restaurants nearby. There is also a farmer's market just down the street on certain days (at least in the summer).

One big drawback was the lack of an oven. The kitchen facilities are very basic - microwave, 2 burner stove and small counter space. There are adequate plates and cups but very spare cooking items.

The space was comfortable for four people but 2 did have to share a bed. The beds were generally comfortable and very clean.

Overall, it was an enjoyable stay. I'd recommend it to anyone who was ok with eating out a fair amount or preparing simple meals. Good especially for young travelers or a small family.