this is my favorite apartment, it is very nice, modern, plus there are cleaners. there is also a receptionist so you can ask anytime. i did not meet kira but was communicating thru whatsapp. location is nice, short walking distance to wenceslas square. my only comment is that their partner airport taxi service, the one who picked up and brought us (different drivers) are both discourteous. especially the one who brought us to the airport. he was shouting at my daughter then us, because we dont understand his language. we went down at 10:15, pick up was 10:20. he talked to my 13 yo daughter who ofcourse did not understand him. when all of us came out, he started shouting at us, we dont know what he said. he needs to be reprimanded. oh if you are taking the hop on hop off tour, its a far walk to the nearest stop. we got lost looking for the way, we found ourselves in the middle of the highway. we didnt know there was a way underground since there are no directions. receptionist just told us to go straight til we see the station