Magnus was very communicative and always replied to any messages. He was thoughtful about what guests needed, and included hand soap, shower gel, laundry detergent, umbrellas and lots of towels and bedding, there was even a chilled bottle of wine in the fridge for us. Pick up at the airport was great, and the key handover on arrival was simple. The location is very convenient to the Charles Bridge and river walks, which we loved. The only down side is that the street below was noisy on a Friday and Saturday night into the early morning, with people leaving the clubs and bars. We stayed at the apartment for a month, so we realized it was only a weekend thing. We bought foam earplugs and they helped a lot. We happened to arrive during a very hot time, and we knew there was no air conditioning, so it was hot inside, but there are fans for the living area and bedroom. There are also shutters, so leaving those down during the day would cool down the apartment. Overall this apartment was very good value for money, Magnus was very helpful and the location of being close to everything was great. If you can live with the noise at the weekend then its a great choice.