The worst Airbnb experience. We travel a lot and always use Airbnb, but we have never met a host who completely ignores you and does not respond to messages or calls.
We have read in previous comments that the internet does not work well, but the owner told us on our arrival that it works without any problems. However, the router in the apartment is so old that it is not compatible with most computers and mobile phones, so it was impossible to use it. All they had to do was replace the router and the problem would be solved. We were willing to help them with this. They told us they contacted the internet provider, which was not true, and they contacted them only after we contacted the Airbnb support team. They promised to get the new router the next day but then they cut off communication with us again and we haven't heard from them anymore.
The sink in the kitchen was clogged, if you washed the dishes, water flowed to the floor. The microwave didn't work. We found animal hair on towels and bed.
Worst of all, the owner completely ignored us, zero communication. How can there be anyone on this platform who is not at all interested in their guests and is not willing to help them in case of any problem?
We had to cancel our stay here and leave. It was just before New Year's Eve and finding another accommodation was quite complicated. Don't waste your time with this accommodation, it's not worth it. Definitely not recommended.