They made us walk over a km to collect the keys when there was a safe box attached beside the door. They messaged us saying they would personally give us clean bedsheets and for that reason there was a price if arriving later than 8pm which was ridiculous, we had to run when they could just have left the keys at the place. The shower did not have a handle and we had to take showers holding the shower head and the water would not drain properly so we had to stop the water running for a moment every few seconds not to spill all over the toiled. The bedsheets were clearly dirty with stains, weird smells and hair. The hairdryer said to be provided was not provided either. We had to get in touch with Airbnb directly to get an answer from them about these things and get back a partial refund to compensate for all the stress.