Everything was excellent! They could not have been more responsive in helping us get to the apartment. The unit was wonderful for two couples, with two master bed and baths on different sides of apartment for privacy. Very clean and comfortable. Only thing I would caution is the steps up. If you are older or have bad knees, it is 4 floors of steep concrete steps with no lift. No problem if you are fit. Apartment opens right to Old Town in a very nice, clean area with a great pub next door!