Lindsay met us and was very welcoming and helpful with info around Prague. The location was also great. Unfortunately, the apartment was not what we expected. The bedroom had a very unpleasant smoke smell, which we later learned was because people are allowed to smoke on the balcony. This was very disappointing because online it said no smoking. Also, the bathroom was unpleasant. The toilet room was grimy and it seemed the shower curtains had mold on them. The shower curtain was not sufficient. The supplied towels were hand towels, not big enough to use, and had a weird smell to them. Because of this, we did not want to use them.