We were checked in to the ANOTHER apartment. We didnot notice it, because the design of entrance was in the same colors with the apartment that we booked and we couldn’t see what is inside the apartment (that we were checked in) the cleaning lady asked us to leave the apartment because she has to clean it, although it was already 4 pm. When we got back in half an hour she was still there.
I noticed that that the apartment we were checked in was not the apartment that we booked. When I asked her about it she said that the apartment that we booked is next door and she has no time to clean it! I call the landlord Karel and he said that we have to stay in the apartment number 2 for 1 night and then move to the apartment that we booked.
But I do not understand why I should experience all this inconvenience because of the bad service of this people. They checked me in to WRONG dirty apartment after 4pm and ASKED TO MOVE after 1 night. Why this people do not comply the agreements that are mentioned.
I payed for clean apartment that is in my reservation. They fail all this statements - wrong apartment, dirty apartment and I have to move. Fix your service, guys!