This was my first time using airbnb and we had a great experience. Hana's apartment in Prague is located in old town and is a 5 minute walk to old town square. We requested for transportation and she had a driver meet us at the bus stop (25 euro). Other than arriving and leaving prague, we never had to take public transportation or taxis because everything was walking distance from the apartment. She greeted my wife and I upon arrival and showed us around the apartment. The place was clean, spacious, and had all the essentials. She gave us a map of Prague along with tour information and pointed out sites to check out. She also recommended a few restaurants that we went to and ended up loving the food. She was very informative and familiar with the surrounding area. I emailed her during our stay for additional questions and recommendations in the city and she responded within a couple of hours. I would definitely recommend staying at Hana's and would do so myself in the future!