From the very first contact Sarka was fantastic! Even prior to our arrival she was uber responsive on every single inquiry, from tips location to cab fares!. We were attending a wedding in the city and we were supposed to receive some mail. She went above and beyond by going to the post office and checking for us why it hadn't arrived yet. The Apartment was even better than pictured in the photos. EVERY little detail was in place for making our stay a good one, from the expresso coffee to the toiletries. Only minimum downside was that we got hit by the heat wave and with no AC it was tough to combat the warm nights. Not too bad though, it was just another excuse to get an extra shower in the amazing bathroom! I would absolutely stay here again :)