We arrived early and Alexandra had no problem letting us in upon arrival, she was really nice and welcoming, showed us many options of what we can do. We had some issues regarding the AC that the apt was said to have, and we chose it accordingly, but after speaking with Alexandra we all realized it was a "cultural differences" mistake. Alexandra was so understanding and helpful about the whole thing and helped make the situation easier in any way she could, and immediately changed it on the website.
The apartment is beautiful and spacious, and in an amazing location!
Central and yet quiet, on a side street.
Alexandra was also very quick to reply any question or inquiry before we booked (and during our stay), this made the whole thing easy and pleasant.
We can easily recommend this apartment and the host!
Enjoy Prague! :)