Hosts have been totally not honest with us, they didn't tell that they hired workers right in the yard for several days in front our windows, starting to work with loud noises at 7am even on Saturday...
they completely denied the facts, saying that they didn't know about the workers, which is a lie as they own the whole building and the workers were right inside, even one accessing the rooms...
We asked for a more quite room and they refused to reply, we asked for a partial refund as we had to live the place, they denied any arrangements...
They don't care about how good you feel in their place, once you paid and they have your money they don't care anymore about you, same goes for Airbnb that decided to keep our money and trust the hosts while I provided them pictures of evidence there was workers inside the building...