I would always recommend Alex and Kate properties in Prague. They are reliable, provide all of the required amenities, listings are accurate and well located. However, the last couple of times we have had a little bit of trouble with the washing machine and the lack of detergent. Usually they are very prompt about rectifying the issue and helping out. This time however, they didn't live up to their own high standards. Would still recommend the property, but left a little bit disappointed with the style of communication this time around.