Carla was great, being flexible with our arrival time after our flight was delayed. She showed us around the flat and it had everything we needed, even a power converter. The flat is gorgeous and couldn't be in a better location. Seriously, the heart of Prague Old Town, you can get anywhere and everywhere from here. Plus just walking around within a few blocks (if you can call them that) is so much fun. Bring ear plugs for the night time noise. Lots of happy drunk people. :)