I’ve been using Airbnb since 2019 and I’ve been a host too but never have I experienced such an unprofessional host and assistant. They show no understanding and no flexibility if it comes to check-in time, even tho the rules are not putting any time frame, they made sure to remind me that “this is not a hotel”. Whole day I was overwhelmed with multiply messages from both of them via Airbnb and Whats App, by the time we postpone our arrival the messages started to be very inappropriate with attitude. At the end we were rushed and “welcomed” very impolitely at the gate by assistant asking about extra payment for a late check-in without even showing us around. We asked for an exception to pay this extra fee via Airbnb (not in cash as they wanted) and that’s when all the drama started - they wanted our credit cards information, the assistant wanted to come to apartment, multiply messages on and on from both of them throughout my whole trip definitely made it only worse.