The trip to prague was the birthday present for my boyfriend. We went there for two nights and we really enjoyed our stay in the hotel. Our room was clean and nice. Also I booked the spa for two hours. It was so private and romantic, we felt reborn. Igor helped us with booking the spa and with the reservation of a parking. We did not meet him personal but he and the hotel staff were very politely and helpful. Thank you for such an amazing experience!! :-)