The lady in charge who received me was impolite. My flight arrived late and I had informed her that it arrived at 10 pm but I arrived at 11:30 p.m, I rang the bell twice and no one opened me, I called her out the window because I saw her from the street and she did not hear me. I travel from another continet so I did not have internet or phone, I went to get help in the streets and a policeman lent me his phone, I called her and she told me to ring again that she would be pending. I returned at 12:15 and from she opened the door She was very rude and told me she was going to charge me 15€ for arriving after 12, She took me to the room with a very bad attitude and she did not even explain where the shower was, or the kitchen. I was less than 9 hours in the lodging, for that reason I do not agree with the payment nor with the attitude.