Carsten was a great host. He arranged a transfer for us from the airport and was right there to meet us, and even helped carry our luggage up. The apartment is exactly as shown. There is everything you need including a washing machine. There is lots of good info in the apartment on Prague. Bus and tram stops nearby to take you into the city centre in 15 minutes. Markets and bakery nearby. We loved the neighbourhood, felt very safe and we had a lovely meal at Rebellion.