Unreliable and non-communicative. Prior to check-in this host did not respond to a question I had asked. At check-in, there was no key in the lock box as described. I attempted to contact the host and could not get in touch with him via phone or airbnb message. An hour later the host messaged me saying he would not be able to accomodate us due to a "technical issue" they discovered an hour prior. This was at 8pm. Check-in for this property begins at 3pm. I don't know if they discovered the "issue" at 2pm and or 7pm, but regardless, I was never contacted or notified that I wouldn't be able to stay at this property until I was at the property on our arrival date, unable to get in, and after an hour of attempting to contact the host in every way possible, including contacting airbnb support. I had to find other hotel accommodations at the last minute, which was difficult due to some events going on in Prague that week. Charles.Team later reimbursed my payment, but I would not recommend this or any other Charles.Team property due to this experience.