When we came to the hotel, the girl at the reception greeted us nicely and explained everything we needed to know. In generel, the personnel was very friendly all the time and we could speak to them in English and Russian. Our hotel room was small but very beautiful and clean. There was a TV, a minibar, a water heater and a lot of information material about Prague. The location of the hotel was very good, there were a lot of restaurants nearby and the metro station was about 6 minutes away.
Altogether we are very satisfied, thank you very much! :-)