Vaclav was extremely reachable. Whenever I had an issue, I could send him a message and he would respond immediately. He offered a cheap service to bring us from the airport to the house, and the driver opened the house doors. Furthermore, the house was very clean, the beds were comfortable and the neighborhood was very close to the city center. The wifi was very fast and could accommodate all eight of us. However, there was no air conditioning, and only basic appliances. Finally, one of the beds was not very solid, but the people slept fine on it. Overall, would stay here again.