This was our airbnb experience and it was good. This is like a hotel. The staff were very efficient. We had asked for a cab to pick us up from the station and the cab guy was there waiting for us. They also gave us directions and tips.
The apartment was very nice. Not as big like the pictures . But spacious nevertheless. We are Indian and vegetarian and we found 2 vegetarian restaurants -- one Indian and one local, very close to the apartment. The place is central, close to the tram and metro lines. Every place is reachable by tram in Prague.
Special mention must be made about 2 of the staff---Alisha and Rita ( I think that's her name. She is the person who checked us in ). Both went out of their way to help us.
On the whole a lovely experience. Both with airbnb and the apt.