Vincent provided us simple directions to get to the apartment and one of his assistants met us on the night. She was very friendly and helpful when we arrived. I met Vincent a couple times while we were there, as he helped us get some discounted tours around the city. He was also very friendly and helpful.
The room was clean and tidy with plenty of space for me and my sisters during our stay. The apartment had everything we needed and it was in a great location for us to walk everywhere.