Frank and Sarah couldn't have done better if they tried. Prior to our visit communication with Sarah was excellent and Sarah was always quick to respond. Upon arrival we were greeted by frank. Frank couldn't have been a happier guy, not only this, his pure passion for his city and guidance helped us to have an amazing break. We took his number and he quickly replied when ever we needed any help or advice. The apartment is just as pictured and is very very spacious. We made good use of the modern appliances and even had a lazy night in where we ordered take away. The apartment is walking distance to everything, although the up hill walk to the castle left my legs aching for days! Lovely people and a lovely place. Hope to return soon!