Hard to write a review about a place that we didn’t end up staying at. Our kids got very ill before we arrived in Prague. Upon notifying the hosts of this and the possibility of not getting to Prague, they started pressuring us to cancel our reservation. When I say “pressure” I mean 5-6 times during our email communication. Further, when asked if we could consider rescheduling they said “yes” but then declined the request immediately. By the way, this reschedule would have cost us more and we were happy to pay it. When we called to clarify what was going on, it got a bit odd. First, they all but accused us of lying about our sick kids because we “waited so late”. We never asked for a refund so this seemed like strange behavior. Then they kept asking us to cancel ASAP! When we asked them why since we had already paid and they had a no refund policy...they had no answer. We asked them if it was because they could rent the property a second time over the same period and collect double...they said yes. And finally, they told my husband that if he cancelled they might be able to give us some of the money back if they rented it, again, over the same period. We hung up the phone confused and frustrated. The next day, the day of check-in, and still with sick children, we received ANOTHER message asking us to cancel. When we asked them over message to confirm the statement they had made regarding the possibility of money being returned they stopped responding entirely. Again, we never asked for a refund but we also didn’t expect to be harassed into canceling. It was unprofessional! We will be staying in Prague soon but we WILL NOT be staying with this host.