We had a wonderful stay in Prague thanks to Oksana. My flight was delayed and we got a bit lost, but Oksana waited around for us and was very kind even though we were almost two hours late. She showed us how to get everywhere and left some very useful maps. We were able to use the tram passes she gave us to get everywhere we needed to go within minutes. Oksana also stocked the room with everything we needed for some tea and even a light snack, which we really appreciated. We slept very well and the room was clean and well-appointed. I would definitely stay at Oksana's next time I visit Prague!