She cancelled the reservation when I sent a message trying to arrange the check in, one hour prior to our check in , On one of the busiest days of the year (31 December) when everything is book out! if it wasn't because I arrived earlier than expected I wouldn't have know until really late, it took us more than 10 hours to found another place to stay and for over twice the price! Also she didn't cancelled on the app until I call Airbnb they did the cancelation! It was an awful experience and we lost all day and all the new year celebration! plus it was really cold! and she didn't even bother to know if we have found something or not! we end it up arriving to our place of stay around 12 Am on the 1 of January!
We did our reservation with time so we didn't have trouble with it! But still we had an awful experience with this
since I didn't stay at Marketa's I grade the place at half so I don't affect her or benefit her