Mixed feelings about this apartment. I’m giving it 3 stars because after writing the pros and cons it’s clear what it should be.
Pros: great location on the narrow streets of the old quarter near Charles bridge with a quick walk to the old square. Clean place, spacious, decently decorated, high ceilings, hot shower (hand held), comfortable bed.
Cons: key pickup is far. We had our Uber stop on the way from the airport, which is the last thing you want to do after a cross-Atlantic flight. 4:00pm checkin is annoying when arriving early in the morning. Tbh we didn’t notice this when booking and were furious when we found out. Checkout is also at 10:00am which seems unnecessary. They chose the extreme for both, giving them 6 hours to clean, which just feels excessive and not in the guests’ favor. They have turned their model into a business, so you feel like you’re jumping through their hoops. The apt is a bit dark and there is no view. There is no elevator, no bar soap, no AC, no shampoo, and not enough towels. The toilet is separate from the shower. They use a queen comforter for a king bed.
Honestly, we enjoyed our stay in Prague. Overall the apartment was fine but I think the check-in situation is about as bad as it gets and I was so mad that day that I have to express it. 10Am checkout was salt in the wound. If they take care of a few things the place will be worthy of its rating. From one guest looking out for other guests.