We were picked up by a transfer arranged by Alex and Kate for only £20 euros despite delays and landing at 2AM. In the car they gave us a great document outlining cultural tips, maps, restaurant/bar reccomendations all of which were great!
The apartment was perfect, in a great location just 5 minutes from Wenceslas Square and walking distance from all sights.
Alex and Kate helped us get discounts and front row seats for a Jazz club in the centre of Prague which was really fun.
They were really responsive by email and phone throughout our stay and we would recommend staying with them.