Arrived when I said I would and Vincent's assistant let me in. She was very helpful answering my questions and setting me up in my room with a set of keys and a map of the city. From that point forward everything is as described in the listing. It is definitely not "luxurious" but the apartment was VERY CLEAN and well organized. It had everything I needed for the two days I spent in Prague. The LOCATION is really good too. Right in the middle of the old city. Plenty of shopping and bars and restaurants right outside the door. I would stay here again.