The communication with Andre was super prompt & informative. He gave us info about the laundry and let us check in a couple of hours early, which was really helpful.
As for the apartment, the location was very good - a 10 min walk or so to the town square and very close to some great restaurants with lots of varieties of cuisine and price. It is on the top floor and you have some long flights of stairs to walk up (4 flights I believe), not a problem for us, but good to be aware! The rooms were spacious and beds were comfortable. There were extra towels/sheets in the wardrobes, too. Lots of coffee pods were available to use too, which was appreciated!
The toilet is in a separate room to the sink and shower - not a big deal, but also good to know. The main disappointment for us was the cleanliness. There was a wet mop & bucket left next to the toilet and it had a really terrible smell that permeated throughout the whole apartment. There is a small window in the bathroom that was left open, but that also let in bugs and was too cold to leave open at night, so we couldn’t get the smell out. There were lots of flies clustered in the corner of the bathroom as well. The floor of the section with the shower got super wet, as the glass leaked a lot. The apartment seemed to have a lot more “wear & tear” than I expected from the pictures and, more significantly, the price point.