This is a very spacious apartment. Perfect for us and our 4 children. German met us when we arrived and explained everything easily in English. The location is excellent- we walked easily to the clock and Charles Bridge. The apartment was very clean, abundant towels provided, large fridge, cooking basics, basic toiletries available. The beds are comfortable and linen was clean. The heat worked well. I am not sure about a/c because it was cool and unnecessary during November. The TV was easy to use and had Netflix and YouTube! I have absolutely no complaints and would definitely stay here again if visiting Prague!