The Apartment is centrally located; very close to Wenceslas Square. It's a cosy Studio. However, the entrance of the building could be better maintained. The lady with whom we did the check-in was nice and welcoming. Salt, pepper and Oil (as mentioned in the listing Details) were not there. I had to buy Washing powder and dishwasher tabs in order to use the washing machine and dishwasher. I was quite dissapointed with the response time of the host and her responses (albeit the late replies) weren't helpful at all. We checked out before 11 am (check-out time) and wanted to leave our baggages for a while at the Office. Upon arrival, to our dismay the Office was closed. We were then told on the phone, that it's only possible to do so as from 2 p.m when the Office opens. I would have really appreciated when those Details would have also been mentioned since we had to walk downhill with our luggages only to find out that we had to look for an another option to store our baggages for a few hours. After check-out, it's not possible to use the lift and we had to go down the stairs, which is not practical while having baggages.