Our flight arrived in advance, we texted Bonny and Max came to give us the keys within 20 minutes I believe, which was so helpful. Also, the appartement looks just like the pictures, there are no bad surprises at all. They leave butter in the fridge, lemon, they also leave everything necessary to wash your clothes etc. It was better than expected, they go out of their way to give us the best experience possible. The room also has three windows from which you can see 3 different streets, beautiful.
I would go again. :)
Grazie Bonny and Max!