Really disappointed with our stay. If you aren't staying near the train station it makes no sense to use Ruterra apartments. I had to run in the rain to get keys at their office because they would not meet me at the apartment where we were staying.
The apartment itself was nice and suitable but very disappointed in the key check in as it ruined my entry into Prague. It just is senseless to get off the bus, go to their office, then go to the apartment not knowing anything about transit or wanting to spend loads on transportation just to check in.
Also we only got two towels and there were three of us, and the tv is in Czech so kind of pointless for foreign travelers since you can't even add English subtitles or other languages.