Loved this place, very close to the tram and walkable to many things as well. Many of the restaurants and shops downstairs are delicious, don't skip on them.
We could only stay for 2/3rds of our time, as we had to go home for a funeral. Josef was nice enough to offer us to pack our stuff for the week we'd be gone and refund us, which I thought was a nice touch.
While we ultimately didn't take him up on the offer, it was still really nice and unexpected.