The location of this apartment is excellent. But the heater wasn’t working, the shower door came off the tracks and fell while showering. The whole check in experience was weird since Andrea’s parents showed up to let us in and then we were told that we needed to come back in 30 mins because they still needed to clean the place. We received no communication from Andrea that her parents were coming to let us in and when messaging Andrea she just stopped responding to us. When we came back there was only 1 towel, no hairdryer and there was old food in the fridge. When we asked Andrea if she could bring us more towels and a hairdryer she said it would have to be the next day. We ended up leaving and getting a full refund from Airbnb