Positive side: very clean and lovely flat conveniently located, quiet and I love that the size of the place is reasonable, I appreciate the fact that Nikola allows us to stay longer to check out at 7pm which suits our flight schedule
Opportunities to improve:
- Nikola mixed up our check in time and we had to wait for extra two hours to check into it.
- Nikola didn't give out any check in details in advance plus her mobile phone wasn't connected and she left us wait outside the building for half an hour. It was not pleasant for Airbnb user to be stood up. But I guess it was just one-off error.
- extra bed was just a mattress on the floor and it wasn't specified in the ad.
- kitchen stove not working and again Nikola wasn't responsive for 1.5 days.
Overall still a very good value place to be. Just hope Nikola can improve communication better.