The communication with Anna was great she is very responsive. We arrived early and she was kind enough to let us drop our bags. She has some great local tips for various restaurants and bars. The apartment is perfect for a weekend break and very centrally located close to the castle. One small comment is the house can be a bit noisy with neighbours and hustle and bustle outside in the morning but I guess that's the price you pay for staying centrally. It didn't bother us but perhaps bring some earplugs if you want a lie in.