The Property Manager Valentina was a gem. She promptly responded to any questions we had during our 9 day stay. We loved the neighborhood, as it was filled with great restaurants and shops away from the tourist spots. Several bigger supermarkets are about a block away. The apartment was clean and spacious.
A quick walk across the bridge and you are almost in Old Town. We actually never used the Tram. Walked to the Castle District through Petrin Park which is quite lovely, as well.
At first the neighborhood may not seem like much but once you get to walking around, you will discover all sorts of great hang outs. We also felt very safe in the evenings walking through the neighborhood.