The owner gave us the best way to reach the apartment and it was very easily and precise.The location was absolutely perfect for us (with 1 infant), very close to the metro station and very close to the city center as well. You can reach the majority of the attractions by walk as well. Unfortunately on the check in day, the room was not very warm because of the works in progress along the street (they gave us a blanket for the baby); but during the night and the day after the heating worked properly. There were also works in progress inside the palace, in order to install a lift, and they started at 10:00am (for me it's early, almost dawn, but not too early for the common people).
The shower faucet wasn't fixed properly. The apartment was spacious and clean but it need some improvements (the white socks of my baby weren't white anymore after a while), the design was modern and awesome. The main entrance was very clean as the cleaner washed the floor very frequently.
We have really appreciate the possibility to give 100 crown to maids for washing dishes, this saved us much time. As there is no lift we have appreciated that they brought our luggages to our apartment (1st floor).
The receptionists were very nice, friendly and professional.
As a suggestion I would like to say to consider to inhibit the doorbell during the stay, as it rang a couple of times but nobody answered at the interphone.