Outstanding communication and attention to detail throughout the entire process. Location is absolutely perfect for walking to all main attractions. The airport was a 20 min Uber ride (costing ~$25 USD) and the train station was an easy 15-20 min walk with luggage. There is everything you need to enjoy your stay (all toiletries, iron, washing machine with laundry detergent, drying rack, full kitchen with microwave, stove, kettle, Tassimo/Bosch coffee maker with pods, tea, pots/pans/cookware, etc.
There are even recommendations written down for you hanging on the walls on where to enjoy coffee, pastries, local/authentic cuisine and beer.