The host/Company was easy to get in touch with, and quickly answered the phone when the door key was not in the agreed place upon arrival. They also dressed the sofabed in the livingroom in addtion to the two beds in the bedrooms when we asked for it two days in advance. However, the apartment was dirty, which completely destroyed our stay. The carptes were filthy, there was dust in the corners, the kitchen was not clean, so the fact that it lacked utensils was not a problem, as we didin't want to prepare even breakfast there due to it not being clean. One of the towels had a large grey stain on it, the bathroom smelled of urine, and there was no showercurtain to prevent water from splashing outside the bathtub when we showered, and nowhere to place the showerhead, so you had to hold it yourself. There were also ants in the apartment, strangly, but they did no harm. The area is close to a large trainstation, so not the best of neighbourhoods, but still just 3-4 minutes walk from more central areas/streets. There was a very good restaurant one block away: Portfolio. It was quiet, which was good. With a VERY thourough cleaning the apartment would have been nice, but as it is now I would never stay again.