We stayed in the apartment for 8 days. When we arrived Alex provided us transfer to the house and he was very helpful. The apartment is bigger than we though but the toilet was dirty so I had to clean it by myself! When we opened the television the remote control wasn’t working so we said that to Alex and he assured us it would be replaced as soon as possible but that never happened. Also as the apartment said that it provides the essentials but it means only toilet paper,towels,soap and bed sheets so we had to buy shampoo and shower gel! However the toilet paper was provided when we needed and asked for the answer was that we should take from the office when it was open !At opening hours we weren’t at home so Alex said that we should buy because it doesn’t cost more than 2€! This answer was very impolite as the thing that matters isn’t the price but that it is supposed to be provided to us ! We had already paid for these things !