excellent location and great advice for things to do in Prague. response times were fast and check in was excellent. we arrived 20 minutes early unexpectedly and there was already someone there to let us in. The recommended airport taxi company was good. drivers very friendly and looked after our cases on our last day whilst we wandered the city before an 8pm flight. however when we landed in Prague after a 3 hour flight delay there was no one there to pick us up even though they had previously said they monitor flights. after calling we had to wait quite a while to be picked up so I recommend that if you're flight is delayed, keep them updated and do this by phone rather than email. we sent a couple of emails but got automated emails back that seemed as if all was in order.