Good: Great location in great city. Ideal location - really close to City Park, Zoo and Old Town. Also Castle and Bridge is not far away. Apartment size was enough for us (2 adults and 1 child) - I am happy with that. Grocery store, Chinese fast food place (works till at least 10pm) and cool hipsters' food place really near.
Bad: Not real "breakfast provided" because I expected at least fresh milk every morning (not one milk pack on first day) for musli.
Ugly: Communication problems on at least one essential. Also I expected English communication from welcoming lady (as in description).