The apartment was perfect. Great location on the edge of Old Town, walkable to most places, near the river and lots of public transportation. Behind the house is an outdoor restaurant with an accordion player and I loved having the living room open & hearing the music to remind me that I'm not in Kansas ( or wherever) anymore! (Don't worry- they close at 10.) Emil and Anastacia were very responsive and helpful - they immediately responded to my requests and queries. That said, they are part of a company, so if you want any extras at the house ( for example- extra towels) it can be arranged but there will also be a fee.