Alex and Kate were very friendly. We had good contact before arrival and they made sure everything was clear in beforehand. We arrived late so the taxi transfer to the apartment was very welcome. The apartment itself is quite small for 8 persons, especially the kitchen area. But it worked out fine :-) If you don't like noise to fall asleep, bring ear plugs since the cars on the cobblestone road next to the apartment can be quite noisy during the night. Apartment very close to old town in Prague, really nice. All and all a very nice apartment and we had a pleasant stay!