We Arrived at the office (10am ish) to drop our bags off as we had pre arranged to, due to having an early flight. but we were waved away by a lady who wrote down 11am on a piece of paper while one the phone the whole time.
Another worker that had arrived, finally let us leave our bags there, put a sign on the door saying office open at 11am & shut the door as we left.
The place looks like the photos, but the amenities are not well stocked for someone who is travelling from overseas or anyone thats isnt able to bring extra things to use. Eg, bathroom with no hand towels or bath mats (which Is a big safety hazard if one slips out of the shower), was told we can have extra but had to go to the office ourselves to get them. washing machine with no detergent (again for those who are overseas travel and can't bring their own). The double beds have a split in the middle of them (might be a Europe thing, still comfortable) unfortunately the bedding and pillows are disappointing (beds are made with a flat sheet, which can't tuck in and therefore not secure, the douvet is the size for single bed only. Only 1 bed was made & we were told to split that bedding between us & we couldn't have more pillows or towels), The pillows were very flat and not supportive. The kitchen was only stocked with the basics, 2 bowls, 2 small plates and lots of cutlery. Again no tea towels for drying any washed dishes, no cleaning equipment if you wanted to clean up a mess or just to tidy up as you go. There was no bug spray to get rid of the crockroach problem we had (we didn't cook or have food stored the whole time we were there) and there was alot of baby cockroaches coming from vents and windows.
The place was big and comfortable and well situated in the heart of old town prague. Markets right outside your doorstep and plenty of choices for restaurants, shopping and tourist sites.
The cleaner arrived at 10:55am, just as we were leaving, but you still have to wait till 3 for check in, even if you've asked for early check in once the room is cleaned.