I arrived very late and Jan was there to meet me. Similarly, when I needed to leave, Jana was available within minutes. Both of them responded to any questions I had and were generally very sweet and responsive. The apartment was clean and cozy, much like the pictures. I liked the neighborhood itself, it has interesting/different feel from the city center . It is very easy to walk everywhere, and the metro/trolley lines are right there as well. It had a lot of restaurants and was very safe at night, with lots of people on the street. I had no concerns coming back after dark from the Metro. The portable wifi was great and meant that I was never lost or out of touch. I would definitely stay there again or recommend it to a friend.