From the moment on we have made the reservation Zeki was quick in reply-ing to questions, and offering assistance. The apartment (on the 4th floor, with elevator) is very suitable for families, as it roomy and has great beds, bathroom, sofa's, kitchen and wi-fi. Tableware of kitchen was however very limited. The location of the apartment in Prague 5 (Smichov) is close to tram and metro stop (just a few stops to the city center). A Tesco supermarket is around the corner, which makes live very easy. We have enjoyed our time in Prague and look forward to another visit.