The apartment is as listed, very clean, and we had no trouble with check-in or communication. The hosts are always available in the adjacent restaurant. We only ate at the restaurant once, but it was lovely also. I have stayed in this neighborhood (Mala Strana) once before but that apartment was unavailable. I had to find a different one, and that is how I found this apartment - and it was just as lovely as the first apartment I stayed in. For those of you who want to spend all of your time in the old city on the other side of the river, you will love having the excuse to cross the beautiful Charles Bridge again and again. It is so much nicer than just staying on the other side of the river! We didn't use the apartment for cooking or preparing meals but we all slept well and there were plenty of extra blankets stored under the couch cushions. I would definitely stay in this apartment again because it is large, and very central to shops, cafes, and restaurants. I felt like a local resident in this trendy area. When I looked at apartments in the old city, they seemed to be much smaller and most of them were managed by the same host. I like to avoid that situation, so it's another great reason to stay in this apartment!