Kristyna is very responsible and organized, coordinating your arrival from the minute you book a reservation with her! She is a courteous host, offering you tea or coffee and snacks when you arrive, and letting you make full use of her kitchen. She really does the utmost to make you feel at home. Her sister is also living there and likewise is a kind host. You also get to meet their pet parakeet! My stay in Prague was made all the better by staying in this flat: incredibly central location (2 minute walk to metro and trams), excellent price for the comfortable accommodation, and a great local host!