Lucia was amazing! Quick responses and very professional. Her mother and brother even picked us up from the airport which was great since it was later at night and we didn't really know about the transportation system there. As far as the apartment...perfect. Absolutely perfect. So big and comfortable with all the luxuries of home. There is a nice grocery store around the corner and her kitchen is fantastic so we cooked all our breakfasts. Metro and trams are very convenient and right around the corner. I can't say enough good things about this place. Loved the city, loved the apartment! Thank you for your hospitality Lucia :))