The location was great, easy walks to main squares and restaurants and National museum. The view from the balconies was superb, the view really made the stay worthwhile. The apartment itself is a bit outdated and the rug could use a deep clean or replacement. The kitchen has bare basics. We did have an issue with the small washing machine not working, but Romana was extremely responsive especially being a bank holiday and was able to work out a way for us to do laundry in another apartment for one day. Although not ideal for our group, it was the best outcome considering the circumstances of broken (and needed) appliance over Christmas, so we are thankful to Romana that she found a solution and was empathetic to the situation.