Mike is extremely friendly and responsible for his guests! We were muddleheaded and ended up at a wrong area as we stopped a stop earlier hence the confusion. A call was made and Mike told us to stay put and walked all the way to where we were and helped us with our luggage!! He also gave a good detailed introduction to the apartment, tips on what we could do in Prague, answered all our queries and basically, did everything you could ask for. The apartment was beautiful, well-equipped and of a really good location! Definitely the place to stay when in Prague:)