My mother and I were staying in Prague and had to change where we were staying suddenly. Pavel was quick to respond and very accommodating. The place was wonderful and conveniently located close to the historical center. The AC was a godsend with two units one for the main space and one for the bedroom. The cleaning women are friendly and around the building frequently for whatever questions you may have. Would definitely recommend this place. The kitchen wasn't super well stocked and the pans were old but otherwise it was a wonderful spot.