The welcome we got from Sarah was wonderful. The guide she made was excellent, and she even called a great restaurant and got us in for dinner that night. The location is great as well. I’m a grump and get annoyed by huge tourist crowds, and this flat managed to be both very convenient (just across the bridge) but also not crazy and perfectly quiet at night. The flat itself had everything we needed, but note there isn’t a kitchen if you want to cook. The bed is super comfortable. The only minus was that the shower tended to run out of hot water pretty quickly, typically before my husband and I could both shower. It was still really good overall and well worth the price. We would definitely stay there again.