This was my first experience with airbnb and it was even better than expected. The appartment was very comfortable, clean and spacey. Communication with Elena and Elizabeth was excellent, they are very very friendly, flexible and informative. The appartment complex has 24 hour reception staff and upon arrival a neighbourhood map was provided along with tips on were to go for breakfast, coffee etc.
In conclusion a very positive experience in all regards! Hope to be able to return in the future.