Sandy was very kind and hospitable. Also, the flat was extremely well located, right in the city centre and we were able to walk to everywhere we wanted to go! The fancy technology used in the flat with an iPad to control lighting, heating, projector and netflix were pretty cool. The only downside of the flat is how to access it. We were not made aware of the fact that its located above restaurants and the entrance to the flat is through a garbage area and behind a retail shop off a main street.