The location couldnt be better, its situated in the middle of the old-town. Reasonably close to the train station, tram stops, and other things you'd need. As for communication i never actually met Anna, but she was quick to reply to messages. The flat itself wasn't the most impressive, it had the absolute bare minimum which was a bit disappointing. It seemed clean enough, although there were dirty dishes in the dishwasher when we got there.
Overall it was fine, and the pictures were fairly accurate; but the best part is again, its location.