Olga was responsive and nice.
She gave us a detailed description for the Check-In with pictures for a better understanding.
It was new for us that we had to use codes to open the doors, but with Olga's description everything worked perfectly.
The neighbourhood was quite alright. Some places looked a bit rundown but there were lots of cute cafes and bars to visit.
The apartment is located close to two tram stations which was perfect. There are also two supermarkets close by.
The apartment could use a better soundproofing because we could hear everything that was going on in the hallway. We could also hear our neighbours talking through the walls but that is the only negative aspect of it.
The apartment has everything you need for a stay in Prague. It is indeed cozy as described but Prague is a beautiful city so you won't need a huge apartment anyway if you're busy exploring the city.