Rachel my contact was amazing. She met me at the property & went through check in process and local tips with me. Also she was available any time I needed help. Communications with Vincent was great and we met too. The room is very large and you share the facilities with other occupiers in the apartment. The location is very central and several tram stops and metro line B are nearby (1 min walk), supermarkets, shopping centres and restaurants are close too. Main train station is 10 mins walk. Also you can walk to various sightseeing places and landmarks. I stayed at the apartment twice during my visit to Prague. I thoroughly enjoyed being there as everyone was welcoming & hospitable. No doubt I stay there again when I visit Prague next. Rachel & Vincent thank you.