Right from the start Kira was extremely helpful. She always replied promptly. I feel we were very lucky to have found this place to stay in Prague and I would defiantly recommend it to everyone. Our room was comfortable, clean and had everything we needed. If we ever came to Prague again I wouldn't hesitate to come back. Oh and the staff could not have been more friendly kind and helpful. Thank you so much Kira you are amazing and please don't hesitate to contact us if you ever decide to come to Australia xxx