This was my second stay there and I even had the same room as before. Though, they've redecorated the room since they took the photos, it looks better than in the main photo. Staff were polite, friendly and helpful. I particularly like the funky lighting on the stairs, e.g. purple or orange.
My only complaint is the sleeping area (mezzanine) gets far too hot for me. I've stayed there in December and January and had to turn the radiators off and sleep with the window open, despite it being below zero outside.