Zuzana is super helpful, friendly and a good communicator. The location of the apartment is excellent and just a few minutes walk to the main Old Town square. It is a quiet area which is good for sleeping. It seems like a safe area, but there is quite a bit of graffiti on the nearby buildings. The lobby is very old and needs a lot of work. It would be safer if the lights in the lobby and staircase turn on automatically or if the lights were easy to turn on in the dark because the staircase is steep so you need light to see your steps.