In the your advertisement of the house it says house on the 2’nd floor but exactly when we came there last minut you gave instructions for house on the 5’th floor. This building had no elevator and we must walk every day 5 floors. I have disorder on my leg thats why this was so hard for me to walk. Second point when we were in the house it was cold for almost 7-8 hours. Third point is the house was dirty. Last point and most important point is. When we were not at home you entered our house without our permission we were shocked when we saw you. Exactly 1 day after this we came home and saw 3 person trying to come in our house. When they saw us they panicked and stopped entering our house. This was very scary and we continued our stay because we had no other option to do. We can not say that our stay was enjoyed.