When I arrived, I was notified by a very nice lady that the Cimburko Blue apartment had a hot water issue, so it was arranged for us to stay somewhere else. We were given a very nice alternative apartment and shown how to get there. We were given a map and shown some places to visit in Praha. The transaction from picking up the key from the office to the apartment was smooth and easy. I cannot provide a further review for this apartment as I did not stay in this particular room. Thank you!