Karen met me on arrival and was most helpful. The apartment was very conveniently located, being close to transport and a handy shopping centre. It was only a very short stroll to the old town and to Wenceslas Square. The main room was light and airy as well as being attractively decorated. I thoroughly enjoyed my stay and would be back in a flash. Everything in the apartment worked well apart from a small difficulty with the kitchen tap which needs some repair. Overall....really great