I booked this apartment and in that moment Krste contacted me, with rules and location. There was reception, so throw the day house is unlocked and you dont have to find keys outside when you carry heavy bags/its raining etc..on the reception I met 3 people throw my stay and all of them were very kind, smiling and helpfull. The apartment looks exactly as in the photos, you got 2 bathrooms with this amazing marble look. comfortable bed, soft towells, the heater is working as it has to, enough of hot water and for me most amazing were candles. I usualy carry my candles w me as they help me to fall asleep😅I loved it ! 5*