Counter staff was this friendly middle-aged lady, very smiley and helpful. Location is good, plenty of buses right on the doorstep of the building. Requires 5 min walk to get to the closest MTR though (Mong Kok). Walking distance to the Ladies Market, Fa Yuen Street Market, Goldfish Market. Clean room, squeezy bathroom but adequate for our needs, big comfy bed (fit me, wife and our 2 kids age 4 and 1). The only way this accommodation can get better is if a nice halal eatery were to open close by to it. Nice stay, will stay again.