Alex was very responsive in accepting the book request and in all our communications. She was helpful in giving directions to her apartment when I was in the taxi and provided clear instructions how to access the apartment which was appreciated. The apartment was spacious for Hong Kong standards and had basic amenities for a comfortable stay. Alex accidentally forgot to provide towels when we arrive the first night but quickly made up for it the next morning which was appreciated. We had a pleasant stay and was able to have a short conversation with Alex before heading out the next morning.