Positives in location, Sheung Wan is a great location for HK. That aside, the host wasn't there for check in which is fine but I was asked to pick up the towels/his laundry. On arrival I found the dry cleaners and it was closed for the public holiday weekend. So I had no towels and no response (until later) from the host who did not offer any compensation. I specifically checked for a working iron which he confirmed but his iron did not fit into any of the sockets without an adaptor (no adaptor) so I had no working iron for the wedding I was attending. Shops were not open for me to buy an adaptor in time either. I have always assumed essentials included toilet paper, not in this case, you have to buy your own??? Finally Wi-Fi didn't work the first night, TV didn't work (wasn't a problem for me) and whilst it might be common in hk the toilet and shower is on top of each other. Host should provide photos of this. Overall an unsatisfactory experience.