Upon checking in on 29th May, we have realised the air conditioning isn’t working, and we have called for help, we tried the instruction given with no luck and ended up with a sleepless night
On 30th May we have been told the AC would be fixed during the day, the handyman were there in the afternoon but upon returning the flat, the issue persists
As summer in Hong Kong is extremely humid and hot, an apartment without a proper AC is unbearable, we would not have booked the accommodation unless AC is on the listing which it is, we have decided to seek another accommodation and please provide us a refund, I hope the AC will be fixed before the next tenant comes in