We booked Melody's flat last October for our family trip on 22-26 Jan 2017. Immediately after the booking confirmation, Melody already communicated with me and gave clear instructions up until the day of our arrival in HK.
Fortunately, I was kinda familiar with the flat's location as it was literally a street away from Ladies Market and probably a minute walk away from Mongkok E2 exit.
Just one minor issue was encountered and this was when we were trying to input the security code for the door. The code did not work so I contacted Cynthia, Melody's cousin, for assistance as Melody was on flight at that time.
Cynthia also gave me another code but that didn't work as well so she told me that we could stay at the adjacent flat but only 2 bedrooms for the first night and we'll transfer the following morning.
We agreed as it was already past midnight and the kids are very sleepy since we arrived past 9pm in HK. Luckily, no one was staying in that flat that night. =)
Early morning of 23Jan, Melody was very apologetic and gave me another pin to try on the door, this time it worked and she told us that the cleaning lady might have messed up the codes.
We hurriedly transferred all our stuff to the 3BR flat as we were going to Disneyland that morning. Her cleaning lady arrived and swapped the beddings we used the night before as there will be a guest staying in the other flat.
While we were in HK, Melody was contactable literally anytime of the day and very helpful in giving directions and suggestions to us.
The 3BR flat was very clean and well maintained and we love the balcony open area where we eat our breakfast daily during our stay. Everything was as showned in the pictures. Many restaurants nearby the flat and very accessible to MTR E2 exit.
On our last night in the flat, Melody dropped by the flat and left a cake for us which really is delicious and returned part of the first night's booking fee for the inconvenience.
Really thankful for our great host, Melody! Next time we have our family trip in HK, we'll definitely book her flat again!