Juan is very responsive. Location is right in Soho, which is quite up hill in Central. You can take the mid-level escalator up hill (about 3 min walk) so you don't really have to walk up hill. With that said, taxi to cwb is about 45hkd and 30hkd to airport express, which I preferred to public transport that stopped all the way down the hill. Entertainment systems are all there so you don't have to bring your gear if that's your thing too. Rooftop terrace seemed to be private (met the residents mother) but they were nice about it and let me use it.