The events that happened during my stay at La Boutique were all very unexpected. Upon my arrival to HK, Vincent called me to let me know that there was an urgent situation that happened to my booking and that the room I booked somehow became occupied by another guest. Knowing that I will not have a place to stay that night, I sort of panicked and became really confused. It was also the first time I used Airbnb so I was quite doubtful. However, Vincent calmed me down over the phone and explained the inevitable situation which led to the room being occupied (personal reasons of the guest staying there prior to me, not his fault). He was very sorry, and he arranged for me to stay at another hotel located conveniently close to La Boutique. It probably cost him much more to book that new place the day-of. But he did so, to compensate for the situation and probably to calm my nerves. From this experience, I saw that Vincent was a very responsible, accommodating, and trustworthy host. During that evening, I lost contact with Vincent (my temp sim card ran out of minutes). But was able to successfully checked into the hotel he booked me where I had a satisfied and comfortable stay. I wanted to say that although I did not have a chance to physically stay at La Boutique or meet Vincent, I would definitely like to stay there again, meet him in person next time, and thank him handling the situation.