The host is very prompt in replying to my queries prior to the trip. The place is easy to find, very near MTR Mongkok Station exits D2 & D3. We arrived early and we were allowed to check in right away. The security guard of the building knows how to speak English and is accommodating. The receptionist knows English too so communication is easy. The room is exactly what was shown in the photo. It's a small room with comfortable beds. If you have big luggages it may be difficult to position them in the room. Aircon and TV are working well. Shower/toilet is ok, heater is working well. They clean the trash every day but do not change the beddings. Towels are provided but what was given to is was very small (could be considered as hand towel, not bath towel). Slippers are provided in the room. Shampoo, body wash, & toothbrush are also provided. They also lent us adapters for the outlets. There is an electric kettle available for use by the guests. The wifi is good. Where we stayed (12 floor) is not noisy. Restaurants and street food are available near the place. We were able to sleep well during the entire duration of our stay. The price is good for the place. It is ideal for travellers with tight budget. There is a window in the room which is good because it doesn't make me feel claustrophobic. It would be better if bedsheets and towels are changed at least every two days. Overall experience in the hotel is wonderful and we really get our money's worth. Thank you!