Louise's apartment was perfect for our 10 day stay in Hong Kong! Hot shower, comfortable bed, good wifi, both air con and space heater if needed. The apartment has an open feel, lots of light, and so tastefully decorated, including with (what I believe) are Louise's own paintings. (very nice!) A big plus is all the storage so you can totally unpack if you want and really enjoy apartment living and quit living out of your suitcase. Cooking supplies/utensils are sparse, but adequate for basics (Hot water kettle, toaster oven, 1 burner stove) The apartment is on the busy (pedestrian-only) Elgin street in SoHo, so it does get loud (esp weekend nights) but there is no pulsating overly-annoying bar music, rather people milling around and having a good time. The windows are decently sound proof when you want to shut everything out. We enjoyed the energy and vibe. We never met Louise in person, but her messages were warm, friendly, helpful, perfectly detailed when needed. We found this a great place to relax after trudging around the busy streets of HK. Fond memories. We recommend highly!