The communication of the host is very professional and complete. Because of the number of reviews he has received and based on the fact that I haven't met Brendan there could be a call centre behind behind it who manages the communication process with the tenants. Nothing wrong about that. Pure speculation.

The place is small (pictures are taken with a wide angle lens!), clean and well organised. Lots of towels and a very pleasant neighbourhood to live in. The bathroom is rather spacious for Hong Kong. Unfortunately the apartment is on the 4th floor without lift.