The landlord representative- Ms. Jov was very helpful from the very beginning. However, in dealing with the admin / payment / billing / contract / refund of deposit it was through the company office manager - Elsa was rude, unhelpful, lazy in her attitude in providing the most basic of service to a customer. She even told me to complain about her to Ms. Jov! That already sums up my opinion of this person.
I will not choose this establishment again.