We reserved room 5 but when we arrived late night, room 3 key was left on the reception counter for us. This created a bit of confusion but quickly resolved. We rely heavily on wifi to communicate with our friends and family while we travel. During our stay, we had no wifi reception in our room. Every time I need to contact someone, I had to leave my child to go out to hallway for wifi access, which created a lot of inconvenience.