Our overall stay in Hau Kuen's place was good, rooms were tidy and comfortable although the lower double bunk bed was quite hard. Linens, towels and floor mats were changed regularly and our trash was also removed daily. The kettle provided in our room was faulty but there was free hot and cold drinking water provided outside the room. Other than that, the wait for the lift was quite long as there is only one lift connected to the 12th floor.