The hosts are friendly and very accommodating. We came in earlier than the check in time but the host accommodated us, put our luggage in the room, gave the key, and orientated us about the guesthouse. The hosts sold us discounted tickets for HK top attractions. We checked out early but the host allowed us to leave our luggage in the room (free of charge!) as we roamed around HK. At night time, we picked our stuff, bade goodbyes, and went straight to the airport. The host always replied on time. Highly recommended!