Vienna is an accommodating and responsive host. We had to modify our schedule and she was gracious to accept the request and refunded that period quickly. Her place would have been a haven were it not dust covered, somewhat hairy (bed/floor) with unexpected rubbish, dirty kitchenwares, sticky surfaces and a disappointingly blackened/ moldy appearing outdoor furnitures.
This was not congruent with that advertised so obviously there was great disappointment upon check-in. We had to spend several hours tidying up to a satisfying state for ourselves.
Vienna did offer to arrange for cleaning except this was truly not practical once we have moved in. It would have been unsafe to leave the premises unattended while cleaners were present and impractical to have to move our belongings (many) to facilitate (most likely) a less-than-ideal cleaning. So as much as our host tried to make up for it, this was truly too little too late. Wish it was a more perfect stay.