Ms. Joey was the one who welcomed us, she clearly discussed to us the rules and regulations. You can easily locate the place, just a 5 min walk from mongkok station mtr. They clean the room and change the towels everyday. They have a water dispenser, so you can just refill your water bottles. We had a great stay! We also got the chance to meet Mr Yiu, very accommodating and attends to your needs quickly! Thank you so much!