it took quite a while for someone to come meet us at the specified location we waited for over half an hour and it ended up being a helper to take us to the apartment. The apartment itself is great...very small but suited our needs. It was clean and had a/c which was great considering how hot HK was. TV, fridge and Wifi was also in the room. Its about 4 flights of stairs up to the apartment and the building was noisy late at night. very good location close to central about a 10 - 15 min walk and about a 10 min walk to the nearest subway.