For first-time travelers to HK like me and my family, I would say the experience of staying in the apartment was mixed. While the location was good and facilities in the apartment were good, the apt itself was very small especially the bathroom.
Brendan met us on arrival and explained all the rules but that is the last we saw of him. I am not sure if the normal process is that cleaning won't be done during the time the guests are in but if that is the case what is the "cleaning charge" for?
Pros: Good location, Nice beds, Availability of stuff like kitchen vessels, fridge, soaps, etc.
Cons : Extremely small bathroom (my well-built husband said he was barely able to move around inside the shower panel); No cleaning or replacement of towels during our stay; one AC and one light not working