From the onset Paul was very accommodating and would reply to our queries promptly. We were also given very precise and detailed directions to his place and instructions on the apartment use. The apartment was in a GREAT location! Near the MTR and the malls. Paul's apartment also provided items we needed for the stay such as towels, shampoo, conditioner, body wash and hair dryer. The apartment was also clean and well designed. All appliances and hot water working well. We would definitely stay here again.