Phil was responsive towards our queries. He is helpful and gave us advice on how to get around. The private bathroom is spacious and we enjoyed a lot of privacy on the second floor with the TV room just outside our bedroom. It's close to nature and walking trails, peaceful and have a scenic walk down the farms. we didn't get to meet the often mentioned housekeeper but lola the cat was great company. Clean towels were provided. We were welcome to use the kitchen and detailed instructions were provided to help us. Overall it's a good stay and getaway from busy city life.