A warning for two flights of stairs should be highlighted in the ad so that people with really heavy luggage can be prepared for the struggle. The host's response time of 11+ hours is way too slow especially within 24 hours of check-in time. The information I was asking for was in the email that I didn't see but that's beside the point because Airbnb messaging is in real time, so the host could have responded promptly by referring to the email. To be fair, the general cleanliness is good but something on the bed made my travel bedlinen stink. While the tiny apartment looks OK on the inside, the outside is really messy, especially on the staircase. Overall, what puts me off the most is the host's couldn't care less attitude. There was no hot water either but given the host's lack of response, I couldn't be bothered raising it. I booked for 3 nights but only stayed there for one night. I messaged the host to say that I vacated early and locked the key in the same way that I took it, no response. One would expect a courtesy message saying along the lines of OK thanks for the visit. This is my first Airbnb experience and is probably the last one too unless hotel prices go through the roof. I was going to book another Airbnb for my next stop in China mainland but I booked a nice hotel instead at half Airbnb price.