Communication with Juliet was very easy, she is a nice and funny person. Her description to find the place was brillant, otherwise you would never know where to go. Don't be shocked by the design of the building, the corridors, elevators and everything may seem very shabby but that's standard in Hong Kong. Once you make your way into Juliet's establishment, everything is in order, neat and clean, considering the price and the top location of the place in the middle of Tsim Sha Tsui entertainment district, in other places you wouldn't even have a window in your room in Hong Kong, in this case you even have a little balcony with some kind of harbor view! The room is tiny and so is the bathroom, but everything you need is there, the shower works perfectly, and also there is no complaints about the WIFI. Finally I would say, if you are a solo traveler and don't want to spend hundreds of EUR or USD for a hotel room, this is the place to go and your top choice in Hong Kong. Would go back anytime!