Sam and his partner Helen are super responsive. It’s a self check in system they use and they’re with you every step of the way via WhatsApp. Though the room’s small, it felt cozy and smelled nice and I felt it had everything I needed - hot water shower, jug, clean towels, toilet paper and air conditioning plus more. I really enjoyed my stay in Hong Kong at Sam’s place. If you get hungry, there are shops and places to eat nearby - plus a bakery on the same floor.