Melody was very dedicated and quick in replying to my queries, even in the wee hours of the morning on the final night that we were in Hong Kong. She also accommodated to our late check out time. The only thing was that we waited slightly long in the cold for Melody to arrive to pick us up from Bank Center.
The listing is pretty accurate. The place is as clean as you see in the picture. For the room with the double bed, it may just be a little narrow to place bags/luggage by the bed. But luggage can be placed in the hall so it isn't much of an issue. The water heater takes some time to heat up, especially for those coming over in winter, Melody told us about this before she handed the keys over as well. We bathed in intervals in between to wait for sufficient water to be heated up before the next person.
As for the location, it is really just a street away from Ladies Market/Fa Yeun Street/Argyle Centre. There is even a 24hr Macdonalds just a minute away. Really in the middle of the hustle and bustle of Mongkok which is really convenient.