Dave is very friendly and prompt in responding and Carole is very helpful during our check in. The location of the apartment is very good (along Nathan road). The place is well kept and clean. There are many eateries around and it near Mongkok centre where you can shop till you drop :) The airport bus A21 from the airport will stop about 2 streets along Nathan Road away from the building and it's very convenient. The only minus point is there’s a short flight of stairs up to the building lift. Therefore if you have big and heavy luggage, it’s a bit inconvenient to carry up and down, be prepare to use your muscle ;P. Overall, I will recommend this place to travellers :)