Paul and his team were all very accommodating from the get go. They offered detailed steps before the check-in date but also kept in close contact throughout our entire stay. All amenities, utilities and decor were as described and when faced with something unfamiliar, a quick message to Paul and his team and they were always prompt, detailed and responsive each time! Location was convenient - quite literally around the corner from Causeway Bay MTR station and a stones throw from the shopping district of Times Square. We stayed for nine nights and felt right at home - although within the hustle and bustle of the busy city downstairs, the building and unit itself was relaxed and quiet during our stay. Thank-you for sharing your home with us and being such great hosts. Would highly recommend to our friends and family seeking a place to call their own for their travels to Hong Kong!