It was a great experience! After booking the place and finding out that lift was only available from 2/F onwards, I told Jim that my mom just had a knee surgery and couldn't walk up the stairs, he arranged another place for us which had lift service from the ground floor itself, making the accommodation convenient for my mom. I felt really welcomed. The stay was near the ladies market, MTR and everything, it was as convenient as it can get in Mong Kok. The host provided us with info about local food to eat. The whole thing was enjoyable! Would go back to the same host the next time I come back.