Airbnb'ers beware! I really hate to leave such a bad review but I have to be honest about my experience. I've used Airbnb in many other countries before and never had a problem.
The good: I was excited to find Timothy's listing because of the location and price. He was also communicative before my trip, even until the morning of my check-in. This is the extent of the good.
The VERY bad: This past rainy Easter weekend (a major holiday for families and tourists alike), I was in the middle of checking out of my hotel to move to Timothy's apartment. He had provided all the check-in credentials and told me it was OK to check-in early and leave my luggage. Just as I was about to leave to go to his place, I received a cancellation notice from Airbnb. It stated that the host had cancelled my reservation and that they would refund me in full, plus 10% (equivalent of USD$35). For a holiday weekend, that was laughable. Most hotels were already booked full, and to stay at my current hotel would have cost DOUBLE. Of course I was infuriated and contacted the host immediately. He was very responsive and told me that Airbnb , not him, had cancelled the reservation. He was still willing to let me stay at his place but at that point I felt confused and did not know who to trust. Please bear in mind that I'm panicking because we have nowhere to go in the rain and I'm also currently pregnant. I contacted Airbnb, who told me that they had indeed cancelled the reservation due to a confirmed BEDBUG problem. I don't know if this is true or not, but now I have no desire to rebook at all through Airbnb and manage to book one of the last rooms available at a nearby hotel. The cost was an additional USD$106 on top of what I was going to pay for two nights at Timothy's, so I requested that they reimburse me for the difference, which they agreed to do. For that gesture I'm grateful, and might consider using Airbnb again in the future due to their customer service.
In all, everything worked out in the end but the few hours of stress and inconvenience this caused me while being pregnant and on vacation was a really bad experience overall. I hope this doesn't happen to other people.