Sadly we were quite disappointed with this apartment and tried to contact airbnb within the first 24 hours only to find there is no phone contact number for support. This is a $10 billion company that leaves you to your own devices when there are issues.
When we arrived at the apartment, the fridge had not been cleaned out and was 90% full with the owner’s food, drink and medication. All her clothes, handbags and shoes were hanging in the closet area, however there was little space left for our clothes. The cleaner had hung damp bed linen in the 0.6 m of hanging space left for us. At this point we rang Candace and she said breezily, ‘Oh, just throw what you don’t want out of the fridge and move the damp linen somewhere else to make space in the closet” For A$260 P/N you don’t expect to have to clean someone’s fridge out and re-arrange their closet after arriving tired from traveling. We were particularly unimpressed when we received a text from Candace three days in to locate a piece of her clothing and leave it with the doorman. It just took away the quiet enjoyment and sense of privacy that we had paid for. Candace should consider meeting guests when they arrive to show them where things are and how they work. We spent 30 minutes on the first night searching for the correct power lead to inflate an air mattress for our daughter to sleep on.
The site’s photos are by a professional photographer, however, the apartment in reality is crammed with Candace’s work materials. There are no photos of the bathroom and we now understand why! The bathroom is only 2 sq meters total - the toilet / wall basin area is 1 sq meter - about the size of a plane’s toilet. Using the wall basin and mirror setup is libel to give you a skull fracture if you try to brush your teeth!

When trying to make breakfast after the first night we found there was no kettle to boil water or a toaster to make toast. The hi-tech electric hot plates kept turning themselves off every 20 seconds so when frying we had to constantly re-set and turn it on again and again. It was maddening! The building’s stairwell was quite dirty and smelt bad every time you returned or went out.

On the plus side, Candace dropped off a toaster and kettle as well as extras hangers for us within 12 hours. The doorman (Mr Leung) was very helpful and welcoming. The location was great with many interesting antique shops and restaurants and cafes. The apartment was spacious by Hong Kong standards and the air conditioning was fabulous. It just lacks some of the fundamental equipment and amenities at this price point.

One final thing to note, this apartment does not have a TV. Who does not have a TV in their apartment!

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