I felt immediately at home when I received Lulu's detailed map, so convenient and accurate, making it easy to arrive late in the evening. The neighborhood feels very safe and vibrant. I appreciated the comfort and spaciousness of the flat and Lulu's excellent library of guide books and ample place to put my things away. I'm older and didn't find the stairs a challenge at all. It's an ultra convenient neighborhood with easy access to the elevator. Even though we didn't meet I felt so welcomed and safe thanks to all our communications.