Definitely small apartment with a back alley entrance, a bit run down entrance street but safe. Small cramped bathroom. Victoria received us on day one and was a bit miffed that we were late. So not very welcoming arrival. Flush clogged on day one. A quick phone call to Victoria and surprisingly quick response by her. Was working well within the hour. The sheets were clean. The location was the key. Could not have been better located for access to buses, taxi, metro, and ferry. Safe.