Oceana was quick to respond to our questions. She even paid a visit to say hello to us. She was accommodating and got our trash out. The towels however were too small in size for us to use, those were like handkerchiefs but we managed to use them well. Overall, it was a nice experience and would love to recommend the place to anyone who would love to stay in the center of the city where most of the sightseeing places are a walk away!