This is a very clean place, but very tiny. Everything worked fine (air conditioning, shower, outlets), and May was immediately responsive to any issues I had. The downside is that it can sometimes be difficult getting in and out because the elevator is crowded. I.e., there was often a line waiting to use it, and if you are upstairs trying to get down, it may be full when it arrives. We took the stairs sometimes to get down in a timely manner.
The Mansion itself can be disconcerting with people trying to sell you stuff (rooms, mostly) on your way in. I wasn’t bothered by it but be prepared for it.