Vincent and Thompson were very accommodating. They were very helpful, too. Vincent even went out of his way to lend me a computer so I can work. The area is strategically located, it was very near Elements, Austin and Jordan MTR stations, Kowloon station, and is nearby affordable restaurants. There is even a mini grocery store (Vanguard) at the building beside it. I have nothing but praise for this hotel and the people behind it. Would definitely recommend it.