Andy was very friendly and explained to us everything in detail that was in the house for our use. Toiletries were also provided. He even offered to help us carry our luggage as we had to climb up 3 storeys to reach he apartment. MTR was just a 1 min walk away & ladies street was just right below. Shopping centers was also just a 3 mins walk away. Very convenient and satisfied with our stay. Will be back again when we visit hong kong. Thank you Andy.