First, our arrival had warmly and surprisingly welcome with the feeling of home coming. Ken is very helpful and friendly in answering our questions. The location is strategic. The room was exactly same as the picture. Room is small which as per my expectation in HK, but it has everything you need. At first, we are worrying if our huge luggage could be open in the room and where to keep, but the design of bed is awesome as there is space under the bed which we could keep our luggage from blocking the place of standing. In overall, we have a good experience of staying.