Location of the hotel is very ideal as it’s just along Nathan Road. Pretty much walking distance from anything. Jack was very accommodating to all of our needs and request. Unfortunately, we stayed at a different room from what we have booked as the flush on our booked room isn’t functioning. We had to stay at a different room with 2 single beds wherein it just had to be attached to one another. Overall experience was still awesome. Staying at this hotel made our visit in Hong Kong more satisfying.