The location of this apartment made our experience in Hong Kong easy to get around and enjoy ourselves. The apartment is very small-even thought the pictures made it appear bigger. We had an issue with the air-conditioner dripping water, barely missing one of our suitcases set on the bench underneath it and luckily only soaking our laundry bag full of dirty clothes on the floor. We resorted to keeping a pot under the drip area and emptying out the water a few times a day. I contacted the owner to let him know about this and he said that he would send someone to look at it. Nobody came to fix it and I never heard back from the owner, even after contacting him again. When we got to the airport upon arrival, we called the owner as instructed. He didn't answer his phone and there was no voice mail to leave a message. Luckily he also provided the phone of his mother who answered. We confirmed that we were coming from the airport on the train to the location as described. When we got to the 7-11 meeting point she wasn't there and so we had to phone her again. She came in about 15' and got us oriented to the apartment adequately. The walk up the four flights of steps was fine for us. The dirty stairway of the building was not appealing.