This is my second time staying here. I thoroughly enjoyed my first stay, and it is quite comfortable if you get the room in the picture. However, upon arriving this time, reception informed me the room I booked was still occupied and they moved me to another inferior room. Selena did what she could to help move me back to room I originally booked, but that took two days. Needless to say, I was quite disappointed. I imagine these kinds of situations usually only happen during high season, but keep in mind that they can happen. Also, the people working reception are quite rude and inconsiderate - one lady was clipping her toe nails while I was speak to her, and another guy came into my room while I was sleeping without knocking.