The unit was very clean and tidy, all amenities worked well, the brands were of reputable kind. There is one flight of stairs to climb to get to the lift on the 1st floor. The unit is on the 7th floor. I stayed for 12 nights and Celine was prompt with all her replies she made sure I got there alright and had her assistant help check me in, all went very smoothly. The area was safe, very pleasant in the mornings but can get stressful after 4pm during rush hour. 7/11 on the ground floor and a very nice vegetarian restaurant on the ground floor of this building. The unit was slightly larger than I had expected. The only disadvantage is the hot water after turning on the boiler and waited 20mins, the hot water in the shower only lasted around 3/4 minutes, this should be alright in the summer days and for those who take quick showers anyway. Also, in the middle of my stay there were around 2 evenings where there were wafts of sewage smell that lingered for couple of hours but weren't unbearable I have no idea where it had come from but it stopped for the remainder of my stay. I'd happily book this place again in future.