If you have trouble looking for the place, it's directly across the street from a lens crafters and the building will be numbered "607a".
SERVICE: Ken was incredibly attentive and welcoming. Not only was he patient with my grandma and I, he was able to problem solve and provide answers to any concerns or problems that we had. He would also make small talk with my grandma and I as well as recommend places to eat and shop! The staff were polite and friendly.
COMMON AREA: The common area served as a nice place to kind of stretch your legs or simply have a little quiet time to sit at a desk/small couch to recollect your thoughts from your day out. It's actually really nifty, they had incense out that you can light ( I LOVED that they had them!) as well as an iPod dock. The common area also has a fridge as well as a microwave. Wooden chopsticks were provided. *remember to ask for extra utensils if you have left overs or takeout!*
ROOM: The sheets were clean and the pillows were nice. I fell asleep with ease for the most part every night give and take hearing other guests in the rooms. Ken provides plug in converters as well as a USB dock so that you can plug in multiple charging cables at once. :D
Convenience: the bus stops are LITERALLY right in front of th building and the MTR station is just a few blocks down. There are plenty of shops and places to eat around.
Security: cameras every where and the doors are closed after 12PM for extra security, I'm assuming.
Would recommend.