Overall accommodation experience was okay. However, there was one front desk staff who was not friendly and helpful. When we checked-in, the staff kept saying that we did not book the room. It took me long time to explain that I booked it through Airbnb and he just did not understand and he was really really not helpful. After making a big scene, I finally could manage to speak with the host of the residences who clarified that they did find my booking from another system.
Although the host was nice and did apologize, the front desk staff did not.
Felt really not the service we deserve to have.