Sam is very nice and considerate. He offered specific information about how to get to our room so that we wouldn't get lost and waste time. The room itself is well-equipped and very clean. Even though there's some noise from the street through the windows at night, it's bearable. You can close the windows and switch on the air conditioner or use earplugs, like me. The best part is its location. It is 20 minutes walk from the HK west kowloon railway station. When you get out of the building, you will find the subway is just around the corner. And there are lots of cosmetic shops and restaurants in the neighborhood. It's incredibly convenient. I will definitely choose this place next time I come to HK.