Good host - good to work with. Helped as much as he could when I lost my phone & credit cards and room key card. It would have been great if there was security or someone in the building 24/7 who could have let me into my room after losing my keycard late at night ... as it was I had to sleep on the floor just inside the building. My fault for losing my phone, but makes me want to stay at a hotel next time b/c they could have let me into my room & I could have slept on a bed.