We have a problem on check-out day, the apartment use key card to enter like a hotel, on check out day we were out to other booked appartement which locate 2 floors down, when return we are unable enter the appartement cos they lock automatically even we use the same key card, it’s only 8:15am in the morning. We try all key cards and realize it locked and we had to go to coûter to ask someone to open it for us.
The problem is we booked 2 appartements and we need to in and out for packing our luggages which very difficult to ask them come up to open the door every time. The system are stupid which we do not understand, it should lock on the checkout time but not before.