Our party of 5 adults and 1 toddler stayed at the apartment for 3 nights during the last week of January. On our first day, I phoned Veronica to pick us up (this was before the check-in time of 12noon, we paid for the extra night before so that we can check-in early). Someone met us at 7-11 and brought us to the apartment. With all our luggages in the living area, it sometimes turned out to be a little too crowded there. But we had enough space for sleeping, 2 beds and large sofa bed. Veronice mentioned they would have lent us a baby cot if we requested for it but since my baby co-sleeps with us we didn't bother. The apartment had everything that we needed - ref, microwave oven, plates, spoons and forks, glasses (we bought food from the nearby restos and ate at the apartment a few times), heater, wifi. Although the TV had no cable connection, we were okay with it because wifi was super fast. There were even maps and other travel related brochures in the apartment. Location was awesome as it was very near the MTR stop (we used Central Exit C), the IFC mall, Li Yuen Street, H&M, Toys R Us, McDonald's, restaurants among other things. Although, the three flights of stairs became a challenge for my parents everytime we were coming back to the apartment after a long day of touring HK. Service was excellent as Veronica even came to our rescue (very early in the morning) to provide us keys when we left important things inside the apartment on our last day before heading to the airport. All in all, with all the pros and cons I think we got value for our money and I would recommend the apartment to friends who'd want to visit and tour HK.