Although I did not personally meet Vincent, his partner, Ray was very hospitable and welcoming! Ray went above and beyond for checking me in early! (I had an early flight coming in from Los Angeles) Ray had the maid clean our room and allowed us to check in almost 2 hrs ahead of our check in time. For that, im quite grateful! Being that it was my first time in this area (2nd time overall in hk) i was still very unfamiliar with the territory so Ray sort of became like a “tour guide”, always giving me detailed information to get to where i wanted to! The communication and response time were very prompt and punctual whenever i had a question for Ray and staffs. Would mostly stay here again, being that it is in a centralized area, close to many popular places. Thank you Vincent and Ray for a fabulous stay! I enjoyed it very much! MM GOI SAI!