We never met Albert but as some others wrote he gave us very detailed and easy to find directions and the contact of his cousin. He helped us get in the room even when it was very late (tip: left elevator to 13 and right elevator to 25. Elevator number 1 is only to 10pm) the building is by far the ugliest in the street so you can't miss it. But the rooms are very nice though small (heard some travelers like bigger rooms). The beds were quite hard in our room but we liked it. The bathroom was clean and a shared toilet/shower but that's also not a biggie. Albert answers every question in a very short time so that was a perfect stay. Fun thing: when going to the 25th floor hit also the 6th floor button and enjoy ;-)