This was our first time staying at a hostel and we really didn't know what to expect. Check-in was easy and fast, we were offered towels (something I guess you're expected to bring with you when you're staying at a hostel), and the room was clean and secure. I'm not sure we'd stay at a hostel again, as we were traveling with our 2 teenage kids, but it definitely wasn't a bad experience and I see the allure for single travelers.