From the beginning, Phil was easy and quick to correspond with even before we booked our stay. We arrived at Phil's house in the early morning and were immediately offered a hot cup of coffee! He and his live in house keeper Marjorie were friendly and helpful. Majorie even helped walk us in to town. Every morning we were given a yummy breakfast of eggs, toast and and coffee prepared by Majorie. Our room was clean, the bed was comfy and the bathroom was close by and spacious. We did have to ask for a heater since the room was cold - Phil was quick to give us one. The location is great if you don't mind a 15-20 minute walk (beautiful!) into town via a back way, through people's backyards. Great for exploring Sai Kung and easy enough to get into the city via mini bus. Sai Kung is great for walking around, shopping and eating fresh seafood/dim sum. Overall we really enjoyed our stay.