Brend was excellent via communication before we arrived with lots of helpful tips. There was a bit of confusion when we arrived and we had to wait around for a while for someone to let us in, but that was fine. We didn't get to stay in the apartment we booked originally as the lady who let us in was not given the keys for the correct apartment, but we stayed in the apartment above which was identical i'm told.
The neighborhood is Sheung Wan, which was fantastic and really trendy. There's a load of shops, galleries and great bars and restaurants close by, and a short walk to the MRT station. I would definitely stay in this neighborhood again.