We didn't have the pleasure of meeting Carina. However we met her associate, Natie, who was quite helpful. There is quite a bit of noise at night during the weekend, and street noise during the day, as would be expected in such a location (very good location for access to MTR, and fine parts of HK island).
The beds are comfortable.
The apartment was clean, however the fridge, the bathroom cabinet, and soap trays should have been cleaned before our arrival.
Thank you for the fruit bowl. It was a nice touch.