Kate arranged for Lou, from a local service called GuestReady, to be available to let us into the apartment VERY early from our long-haul overnight flight. Lou communicated with our taxi driver in Cantonese which made things so easy, and showed us around the apartment. You do need to pay heed to Kate's warning that it's a walkup, but think of it as permission to eat more dumplings. Having stayed in many hotels in HK, I loved staying in a real apartment, especially one with such character. And the location is fabulous. A short cab ride to Central, or a short walk through the magical land of the escalators. We will stay there when we're next in HK for sure.