Simon is a perfect host in terms of communication. He is very responsive, which is great! My only criticism about the place is that it is not an apartment. Perhaps this was mentioned in previous reviews and I did not notice, but this is a hotel room. Originally, I thought it was a service apartment, thus the 'Five Star hotel' description, but this IS a hotel room. So if you are expecting to cook for yourself and be able to do your own laundry, etc you can't. Then, because it is a hotel room, but not under your name, things get a bit complicated in terms of signing for bills on your room. It all turned out fine - but just feels a bit precarious when you first arrive.