I recommend staying with Sam because his guesthouse is clean, comfortable, modern, and well-located and he is committed to providing a smooth experience for his guests. Sam got in touch with me several days before my reservation to provide detailed instructions for reaching the guesthouse from the airport, including photographs and a video of how to operate the keypad entry system for self-check-in. Very helpful!

Unfortunately, there was a rather serious hiccup, beyond Sam's control, the morning I was scheduled to arrive. Sam messaged me to say there was a problem with the plumbing in my room and while I would could drop my bags off, he would need a few extra hours to bring in the right technicians to fix the situation. Although I was disappointed that I couldn't use the room right away, Sam remained in constant communication throughout the repair process and guaranteed me I would have a place to sleep that night. Ultimately, Sam was not able to get the plumbing fixed that day, but he arranged for me to stay in a different, bigger room, and all was well. I understand these things happen, and Sam handled the situation as well as one could be expected to.

Again, I recommend staying with Sam for the reasons given above, but I do want to note that the room, and the bathroom in particular, is strikingly small. I expected that in Hong Kong for this price, and it wasn't a problem, but don't expect otherwise. That said, the modern design make the room comfortable and functional, and the location in the heart of the action just off Nathan Road in Kowloon cannot be beat.