Juliet was always super efficient with replies, and super helpful with regards to checking in, and providing us with recommendations on sight-seeing and food places. Location of the building is super convenient and right next to Tsim Sha Tsui MTR station. Room was nice and cosy for 2, although just a small note that towels provided were not regular sized towels, and there is little floor space to lay your luggage down. Other than that, everything about this place and Juliet's hospitality was perfect and totally value for money!