We stayed a night in one of the private rooms. Juliet was super responsive and gave great recommendations for value food that was nearby. Fantastic location. Walking distance to the HK Cultural Centre. The room is as photographed. It was clean, but small. There is barely enough space to open two luggage together. Disposable toothbrushes, towels (rather small, you may want to bring a bath towel), and a hairdryer were provided. We really liked that there were 2 universal adaptors and 2 USB charging ports in the room as well. Generally great for a short stay.