The check in was perfect. They have perfect directions to their place. I did not see on instructions where you have to ask for towel before checkin. Why not just have it there. Seems odd to not just offer it.
The refrigerator ( which to me is a super plus ) was unplugged and warm. This was very disappointing. They said someone must have unplugged it. Since they clean the rooms it either must have been them or they didn’t check it. Please keep it cold. Yes, it costs money to operate but it is very important to many people.