Juliet was very accomodating and friendly. Our family arrived earlier than expected so we had to put our bags before the indicated time-in (2pm), and Juliet allowed us to enter the room before 2pm. For me, the space was enough for 4 people to fit in, especially for backpackers like us. Also, Juliet suggested some good and affordable restaurants, malls and souvenir shops nearby. She even sent me some photos of maps with guides. Her place was also accesible to the MTR station (very near!) . I will surely recommend her place to my friends and family who will visit Hong Kong soon. :)