Jennifer was communicative and prompt with her responses, which was reassuring. She was also thoughtful with suggestions, and ensured that the place was clean and comfortable. The place had everything — fridge, TV, attached bathroom with more than enough toilet rolls hahaha! A lovely considerate touch was having more than enough bottles of mineral water in the fridge for my friend & I to last the entire duration (we stayed 5 nights and there were 12 bottles of water! Wow!). The location is fantastic — you’re just a stone’s throw to Causeway Bay MTR Exit C so it is convenient. One note — the room is small, and one should expect it, especially for HK. It could be claustrophobic for some people but for us, it was fine; honestly, you’re gonna be out from morning to night, shopping, eating and having fun. We didn’t need a luxurious or a big room so for us, it was fine. Having said that, large suitcases might not fare well in the room, just a heads-up. Other than that, for the price point, I think it was value for money. And Jennifer ‘s hospitality more than made the stay a wonderful one.