Location: Good location. ~5 mins from MTR Austin, ~10 mins from MTR Jordan, ~15 mins from MTR Kowloon/Airport Express. Instructions to the place were quite accurate.
Check-in : Smooth self-check-in. Just follow the instructions carefully.
Communication : Very quick response. We had a minor problem entering the unit, and Lily replied immediately.
Place : Clean and stylish. There is a 7-Eleven and bakery nearby. There is a ParkNShop grocery store across the street. The walls are a bit thin. If there is a party in Room B, you will hear it loud and clear (the unit is divided to 2 rooms, A and B). Ample number of electrical outlets. Great place for 2 people. May be crowded for 3 or 4.
Amenities: Has basic toiletries and kitchen items. They provide toilet paper, shampoo/soap, hangers, and adapters.