We were shown into a room not resembling the one in the photos exactly, but it was still a clean and functional room. They offered to transfer us to the room we wanted the next morning but we decided it was alright and stuck with it since we had already settled in. We spent most of our trip out and about anyway.
There wasn't much space (as with most places in HK) so it was a struggle keeping things tidy with the slowly accumulating haul of goods bought in the city. Luckily, our luggage was small and could fit on the little space left on the floor. Large ones would probably have to stay upright to fit.
Ken was very courteous and helpful. He was usually around to greet us as we made our way out. He also assisted us in printing our boarding passes at the front desk. Oh and there were complimentary chocolates in our room when we arrived!
Overall it was a quiet and comfortable place to stay. I'd recommend it to anyone visiting HK who needs affordable accommodations.