The host was definitely one of the best, most attentive hosts that I have ever had. Although we never had the chance to meet, he answered every question that I had and made sure that the check in went smoothly.
However I must say that the flat was definitely not what we had expected based on the photos. The photos were probably what it once looked like but now is certainly nowhere near that beautiful. The flat is a decent size and has great amenities, however is definitely not in the nicest of neighborhoods (and would be a shock to a first timer in Hong Kong). On the bright side It's very convenient to get to with a metro and tram right in front of it, a lot of great local restaurants nearby, and a 711 downstairs.