It was our first visit to Hong Kong so we didn't really know what to expect. We are a family of five, so while the apartment was compact, it was big enough for all of us. We couldn't find fault with the facilities which all worked, and importantly the beds were comfortable. The kids enjoyed the cable TV, DVD's and wi-fi when we were in, which wasn't often. The location is excellent with public transport and many restaurants very close We thought the alleyway to the apartment was interesting - yes there is a recycling plant there, but it really offers an insight into the real Hong Kong - and the workers down there are really freindly. The apartment itself was very quiet which really surprised us, as it is right in a busy part of HK. We thought the apartment was good value for money, and although we didn't meet either Brendan or Veronica, they made sure someone was at the 7Eleven to meet us on arrival.
My tip to potential guests would be - don't expect to be staying in a plush hotel, this is an apartment where real HK people would live. It is clean and very functional.