Mei is a lovely host, super responsive and very accommodating. She provided clear and easy to follow instructions on how to get to the hotel from the airport and how to check in. Room is very clean and serviced everyday. Location is perfect, Jordan station is just at the front of the hotel! Room was small but enough for one person. On extra cold nights Mei gave me an extra quilt which was very thoughtful. Highly recommend. Will stay here if I visit HK again.