It was great from start to finish! Andrew walked us into the place and let us know kindly where everything was. The space is a bit small because it is in Hong Kong (keep that in mind). But it's a very comfortable and cozy size. We had 3 guests and it fit us well! The apartment is high enough to be away from all the noise and bustle of the city unless Wanchai Wednesday gets a little rowdy. It was very clean from when we walked in and she had more than enough amenities to aid us along the way. We also accidentally locked ourselves out one night after the fire alarm went off in the building past midnight. She helped us navigate our way through inside our apartment even at such late hours. Shan Shan is such a genuine sweetheart! I definitely recommend her as a host!