Before my friends and I arrived in HK, Hau Kuen already dropped us an email with detailed instructions as to how to get to the place from the airport. It is exactly as shown in pictures. We loved the fact that it was so clean and they had a water tank for us to refill our bottles everyday :) The location is great too! It is really extremely convenient and there are so many yummy food options to choose from in the area. They also let us leave our luggage there when we were early for the check-in time! :)