Hassle free and super responsive. Upon booking you receive instructions on everything you need to know before you even need to ask. Thank you Veronica for being soo easy to contact, cheerful and very helpful with anything i needed to know when in Hong Kong. The apartment is very well setup to have a comfortable stay in Hong Kong. Very convenient location in Des Vouex Road West. There is a 7 eleven right next door and if you want to buy dried goods you are in the right area.The tram stop is just across the road to your right which can take you a few stops just outside Shun Tak Centre which is your gateway to Super Ferries to Macau and also the Sheung Wan MTR station which can take you wherever you wish to go on the MTR. Very impressed with my first airbnb and will be looking to stay again at this aprtment or any other apartments hosted by Brendan Kam.