Rick is extremely helpful and responds to my questions promptly. The apartment is great for a family like us. We had a great time at this apartment and we have memories that we will treasure forever. The apartment is very clean when we arrived. Notes and reminders especially for the lobby key was extremely helpful. The apartment comes with a reliable WIFI internet service too. The location of this apartment is one of its greatest advantages. It is walking distance to Exit D of Yau Ma Tei station, literally in front of Bus Stop A21 and very near shops and night markets. Towels and toilet paper have been generously provided.