So firstlyi think it's important to recognise that youget what you pay for. This is a very cheap deal in an expensive city. Everything was very clean, instructions were clear, Sam communicated often. I felt very comfortable. The only thing I would say is that you should not expect this to be like a hotel - the description of a private room in a youth hostel is apt and a good reflection of what to expect. The room was showing signs of wear (though still very clean) but this didn't bother me.