It was easy to communicate via email with Hau for any questions I had, and the directions he provided made it simple to find the location. I had stayed 6 nights, and the room was adequate as I used it mainly for sleeping, though it might be small for two people. The room looked exactly like the pictures provided, with two beds, a table, and a bathroom which included shampoo + soap. There was also room service where they emptied the trash, along with replacing toilet paper and towels.

I wouldn't hesitate booking the room again if I'm in the area as it's centrally located in Mong Kok nearby malls such as Langham Place, MOKO, and also the Ladies Market. The one negative would be the slow elevators that get filled with people quickly, so I found myself taking the stairs about half the time.