Fantastic stay! Lulu was extremely responsive from the outset and throughout my stay. Easy to follow instructions to get to the flat, as well as the occasional check in to see how things were going. Check-in and check-out were both a breeze.
The space itself was a great size to relax in after a long day exploring the city or surrounding islands. Excellent location with Central and Sheung Wan within a 10 minute or so walk. If you are interested in experiencing the restaurants of HK, you couldn't be better placed as there was no shortage of excellent places to dine, no matter your preference. And if the bar scene is more your thing, LKF is a short walk away (not to mention any of the other great spots in the more immediate vicinity). I was presently surprised with the volume late at night especially over the weekend as I was worried being so close to the pubs would make getting to sleep difficult. To be sure, you can here the night life happening around you, but I never found it overbearing or to interfere with my sleep, even on New Year's Eve. If you're a light sleeper you might want to bring ear plugs, though I didn't find that I needed any.
The one small downside was that showers needed to be rather quick as the hot water would run out. Not the biggest of issues, as I don't tend to take long showers, but it would have been nice to not feel so rushed. That said, once I got used to it, I was able to extend the hot water time with some creative use of the temperature control.
Overall it was an excellent experience and I would definitely recommend staying here to anyone wanting to dive into the heart of the central area of HK island. Great location for the immediate area, easy access to get to the rest of HK (or Macau if you want to skip over for a day trip or longer), and an excellent space to come back to after the day's events.