I stayed here for nearly two months, and this beautiful unit is exactly as pictured and just perfect. It's light, clean, roomy (especially for Hong Kong), and has everything you need (cooking goods, kitchen utensils, bathroom things, a washing machine, an international power adapter, basic food items like rice and oil, etc.). The hosts - Clarke and Colin - are super fast to respond to messages, so if anything goes wrong, support is almost immediate. I mostly spoke with Clarke, and he was friendly and very efficient in resolving my queries (e.g., getting things like toilet paper and dishwashing liquid delivered when I ran out).
The unit feels very safe, with an electronic lock and a second front door between it and the main building. The building also has 24/7 security downstairs. The windows face the side, not the main road, so it's peaceful and quiet and calm. Light floods in during the day, and that and the tall roof give the unit an airy, spacious feel. The wifi works constantly and is reasonably fast. There was regular, thorough cleaning by a lovely woman. Having a shower that doesn't cover the toilet in water is a rarity in HK, and I appreciated it very much. The towels and bedding were soft and fluffy.
Ample public transport - including a huge range of buses and trams - is just downstairs, and trains are a short walk away. The area has tonnes of restaurants, supermarkets, and convenience stores. It's also a very safe neighbourhood - as a single woman, I would regularly walk home at 2 or 3 in the morning with my headphones in and never once did I feel unsafe. I would definitely stay here next time I'm in Hong Kong and recommend it highly.