Urban pack was great. The staff was knowledgable in local activities (don't miss out on the 7-11 pub crawl, it's more fun than it sounds!). The rooms had AC, were clean, men as women rest rooms, clean shower. The only reason I give 4 stars and not 5 is I had to switch rooms for my last night because they had a big group arriving. Other than that I highly recommend their hostel!