Tia sent different photos to me and the landlord, resulting in having given me the wrong room, which was ridiculously small and upsetting. I then have had the worst two nights in Hong Kong due to her horrible mistake. Half a month later, Tia unapologetically ‘requested’ me on WhatsApp —— that was the exact verb she used, and she also overcharged me every single time without ever explaining why.
I have never had a worse experience with Airbnb before, hence wondered why this so-called super host could be that unprofessional and rude. It is indeed my bad luck to have to deal with Tia and the team she works for, yet, clients should never be treated like this, ever.