I did not get to meet Joe personally but he did send someone to handover the keys. We were slightly late at the time to meet however Joe wasn't rushing us at all. The location was easy to find with the map that was given a few days earlier. The apartment was well equipped with the Xbox for us to wind down at night and the kitchen appliances that were greatly available for us to cook! Complimentary drinks were prepared and we were so grateful after a long journey. Transportation was easy to get by too. The surrounding location was peaceful and we definitely enjoy our stay there. Will definitely come back to this apartment again next time! Thanks Joe!