I will come back again if I'm going back to HK! Fuss-free, 24hr help available. Vincent and team are very friendly, helpful, and provided me with clear instructions of getting around Austin to Jordon, guides to the places I want to visit. Travelled with my family of 4 (with kids) and Vincent helped me to book a taxi as my flight is wee hours. Even ensure that I was awake to catch my taxi booking. :) feels at home!
Room - neat, modern furnishing, what you see is what you get. No gimmicks nor photoshop pictures! Fresh towels (bath and hand towels), basic toiletries, room makeup daily (if you want), decent space in the room to move around even with my luggage open. Bottled water, kettle and cups if I need hot water. Shower area is spacious (meant you are able to move freely without hitting the wall unlike typical hotel where you literally just stood there and can't move), toilet area is separated, both with air ventilation.
Environment - peaceful, 24hr security guard at ground floor, with password to enter building. Eateries around, stone throw to Austin train station. Straight down to Jordon and more food options!
Highly recommend! No fancy stuff, decent lodging with super nice hosts!
Vincent et all, well done! Keep it up! You've made my holiday a well-rested one!