Excellent service and communication. Location is extremely convenient - either by airport bus, or take airport express to Kowloon station. Excellent for errand-running in HK, as it is close enough to HK island, and can also get to New Territories through West Rail within 30min. The Jordan area also has a lot of local food. Highly recommend it. Sam makes the check-in process effortless. The unit is as per expectation - enough for 2 person with a bed and bathroom. Excellent for a short trip that you just need a place to stay for the night.