The location of this place is perfect. It is in Jordan and just a min from the Jordan MTR station and there is a direct bus from the airport as well. Anthony gave us very clear, straight forward, easy to follow instructions on how to get to the place and self check in. The place is clean and big enough for 2 people. Unfortunately, the lift was not working at all throughout our stay and we have to climb 8 storeys everyday EVERY SINGLE TIME we went out. It was a terrible experience esp after a night of drinks. Upon arrival in HK airport, Anthony did suggest another place in TST because the lift was not working but I declined as it did not have a separate shower/toilet area which was important to us.
Halfway during our stay, the toilet flush stopped working. I contacted Sam and he responded immediately and let us use the toilet in another room. However, the whole building had this problem and we were given buckets to manually flush the toilet.
As we had a late flight, Anthony allowed us to check out late and we appreciate this gesture.
Ideally, if we didn't face these 2 problems we would have enjoyed our stay here.