Vincent is a friendly host. He works efficient and has always given us prompt responses. Check-in and check-out process was swift and even a late night request to print out our boarding passes was met. The room we booked was exactly the same as featured in the Airbnb pictures. Daily cleaning was done to maintain general cleanliness. This was a major plus point as we didn't really expect daily cleaning unless upon request. Room was spacious enough for two and the place itself was easy to find, given the detailed explanation on how to get there. There was, however, a minor confusion as to which gate to enter. Apparently there are multiple gates to enter the building with each sharing the same entrance password. However, each gate only allows access to certain number of flats/blocks (1-10, 11-15 etc). You just have to be careful and more observant of which gate u entered. The place itself was quite near to Austin MTR station and the bus station for airport express, which makes it very convenient for us. Jordan was within walkable distance. Overall a good experience and will definitely recommend this place to friends and family!