My parents stayed there for 11 days. Overall it was a pleasant stay for them, location is great as they could go in Tseung Kwan O (where I live) and reach all places to visit in Hong Kong very easily. The place is great and very quiet. We did not meet Tammy but the process was very efficient and she was very reactive when we contacted her for a few infos.
With only a few small upgrades and some good cleaning, it would be the perfect place to stay when travelling in Hong Kong and go from good to great!