Accuracy - I will not book from this guesthouse again. A very big disappointment. This is an 8-night stay for our family (6 guests, 2 rooms). The TV will not function and was only replaced on the day before we check-out. The WIFI is slow and intermittently disconnects, they fixed it after 2 days of complaining. It was noisy due to constant banging of the doors and someone is doing renovation and kept hammering the walls.
Check-In - Upon check-in, we were informed that the other 3-people room rate we booked was only for 4 nights instead of 8 nights. So we were charged an additional $200 USD. When I reiterated that I informed them ahead of time that our stay will be 8 nights, I was threatened to cooperate or else look for another guesthouse. I did not have a choice as we already paid them half of our stay and they will not refund our payment.
Cleanliness - BEDBUGS AND COCKROACHES. All of us were bitten by bedbugs and cockroaches crawled on us when we were asleep. The rooms are not cleaned, sheets are not replaced, listing shows that towels are provided but we were charged $10 HKD for each towel (we stayed there for 8 nights, imagine that).
Communication - Because of language barrier, we were charged additional payment as the host did not understand our booking. There was always a delay in responding to my messages and my inquiries were not answered.
Location - The location is near flea markets and MTR, it was easy to escape this horror guesthouse.
Value - None. We were charged an additional $200 USD for the booking and threatened to cooperate and pay or else look for other guesthouse, $10 HKD for the towels (6 people x 8 nights). We went back home with bedbug bite marks and itchy skin because the rooms are DIRTY. So no, I will not book from this guesthouse again.