Zara was very communicative and helpful. The apartment was centrally located, clean, and nicely decorated. The AC in the living room wasn't working when we were there but we didn't need it. There are several flights of stairs getting to the apartment, which is clearly listed in the description and didn't bother us. The sofa upholstery can use an update or deep clean, and the curtainless shower requires a bit of maneuvering to avoid splashing water everywhere. Otherwise the apartment is perfect for a quick getaway!