While we never met Louise, my husband and I had a nice stay in this apartment. The location is fantastic - a ton of bars and restaurants in the area. The apartment itself is clean, the a/c works well, and the shower is big. Louise was very easy to communicate with and answered all of our questions in a timely manner.

A few things to note:
--The water in the shower never gets warm so that takes a bit of adjusting but after a day of running around Hong Kong in June, a cold shower feels great.
--The building is on a very steep hill and the apartment itself is located up about four flights of stairs.