I had to cancel due to the change itinerary as my mum is sick. so I talked to owner the day right after i made booking, she did not allow any refund and did not allow me to come another night either. It is very strict and not cool the way she manage the business given the fact of my cancellation does not affect her business at all ( she for sure have plenty empty rooms) and you then realize its a BUSINESS. not anything closer to hospitality. This kind of pure business should not be allowed to operate within airbnb community.