Location is excellent and made getting around HK extremely easy. I was shocked when I saw the entrance to the building was right beside one of the MTR entrances. The space was very comfortable as a solo traveler for a few days. If you’ve never been to Hong Kong, just remember that space is extremely expensive and families live together in similar size spaces. I never saw Mei, but she was extremely responsive, especially when I arrived for the self check-in. I also loved that I got two bottles of water everyday!