It is hard to get to the agency as their are a lot of stairs from Hongkong station especially if you have luggage. At the agency they hardly speak English but try to do their best. The room was tiny, so was the flat, but actually exactly what you can expect from 4m2. The provided room started to mold after a couple of weeks, it was freezingly cold as the room has no heater and the windows aren't dense. The staff just didn't answer my complaints and after two weeks and interventions from airbnb they wrote me that they will repaint my room. So I would have to move out with all my luggage. As I had only two weeks left I didn't want to do that. They didn't accept that and were just stubbornly insisting on cleaning the room, maybe because lack of English or lack of empathy. Furthermore my clothes started to mold.