Followed the provided instructions of arrival via bus A11 from the airport and found it with no issue. Super convenient location, walking distance to the visa office and convention center. 2 blocks from the MTR station. Great restaurants in walking distance. staff at front desk is friendly and speak english, very helpful! Everything is cleaned daily, even the shared showers were very clean. The quarters are tight, but that's expected for Hong Kong. They provide filtered water, fridge, iron, hairdryer, and a locker to keep your valuables that was big enough to fit my whole carry-on size suitcase and backpack. You can rent a towel for $20 HKD, and they offer laundry services - same day service and they even fold your clothes for you. Overall great experience and no complaints. The area felt very safe, even as a (blonde) female walking at 10pm alone. If I'm ever in HK again I'll stay here!