Unfortunately not a good experience for me.
I booked two nights female dorm. When I reached HK, I called them saying I will check in late and they said ok will arrange for me.

When I reached there approx 12am, there is no people in the reception and I called the person in charge number and he said on top table there is key for me. The name left on the key was not mine but he said I can use it.

I tried to go in the room using the key but unable to go in. Called the person again and he said he staying far unable to attend my problem and ask me knock the door.

Luckily there is a girl opened the room for me. When entering the room, I saw there is few guy sleeping then only I found this is mixed dorm.

I had no choice but to sleep this room for the night as nobody can help at this hour. I even had to use my shoe to block the room door when I went to take bath or use the toilet due to room key problem.

Next day morning when the host back to reception, he helped me to check but my name was not in the system but I told him I had paid for it a month ago. He apologize and return balance for me as female dorm is slightly expensive than mixed one. Bad luck for me, I had to sleep in mixed dorm another night due to all female dorm was full.

With all the hassles I'd been through, I'm not gonna come back.