Carina was super helpful and prompt all throughout our three month stay. She helped us get back in very short order once when we inadvertently locked ourselves out. She immediately resolved an issue with a water heater by having it replaced. She was very courteous and responsive in attending to our needs.
The place is located in the middle of Wan Chai providing easy access to the city with many conveniences and restaurants in the area. It is walkable to Admiralty and Causeway Bay which is great. The apartment itself comfortably sleeps 5 persons which is spacious for that part (and actually most) of HK. Highly recommend.