Missing mattress covers. Broken sofa bed for my friend. The extractor fan needs deep cleaning and had rotten eggs smell. Missing cutlery for half the time. David did try to help but he could only do so much... still didn't provide mattress covers. Also he changed the password on day of check-in without informing us. that was a sad 25 mins of waiting at midnight. Overall may have been better to have stayed in hostel.