Brend was responsive, polite and helpful. As an example, the washing machine had broken down ahead of our arrival and he pushed hard for it to be fixed halfway through our week-long stay. Strong A/C units in each room (important during the heat of the HK summer!). Beds were comfortable.
Note that the location of the apartment is close to Central and the busyness of Sheung Wan, Sai Ying Pun. Great for buying groceries and other supplies. A short ride away from SYP and Kennedy Town if you prefer more western-style cuisine.
The apartment is in an old building with mainly local Chinese residents. Water pressure is low (maybe due to the age of the building?). On the day we arrived, one of the residents was burning incense and the lobby area was filled with smoke. It's a tiny 2-bedroom with a tight bathroom. I used the place with my 18-year old daughter, which was fine. Any more people than this, we would be bumping into each other.