We appreciate our host for helping us when we lost our friend’s luggage on our way to TST from the Airport. She immediately offered help and called the customer service hotline to report the incident. Anyways, we were able to retrieve the luggage when someone emailed my friend and said that her luggage is with him (it’s important to have your contact details in your belongings) and we got the luggage back, 1km away from our location. When we went back to the guest house our host allowed us to check in early (I guess 2 hours early). Yey!!
Overall the room is clean. We enjoyed our stay! Just the right space for a group of four women. Easy access to MTR, restaurants and shops below and near our building. Yuki is accommodating and responsive to questions related to our trip/ transportation. ☺️