We booked last minute but Lisanne responded quickly and check in was smooth and easy.
There are stairs to negotiate but although we had quite alot of luggage it wasn't much of an issue for us.The place itself was clean, well equipped ,cosy and peaceful - it's located in the quiet part of Wan Chai but close to everything you may need.The terrace was a particularly nice bonus.Internet and TV worked well.We really enjoyed our stay and would love to stay again on future visits to Hong Kong.