Sam was a great host, very communicative and very responsive. Although he wasn't around when I visited, and so I didn't get to meet him, everything was very smooth with the self check-in, and any problems were dealt with straight away. The room was clean and comfortable, and we couldn't ask for a better location - seconds away from an MTR station in the middle of Kowloon, right next to an airport bus stop, and very easy access to HK Island/Victoria Harbour. Would definitely stay again.