There was a sewage problem in this property and Charlie was prompt to give me a heads up, even offered for a refund. I went to take up his offer to stay at his TST hostels as alternative instead of cancellation. All was in good place except like most rooms in HK, we as family find them a little too small to comfort. The rest was great. Good location, wifi was out but I was using my phone data all the way so it didn't matter, malfunction doorlock but it did prove it is indeed a very safe neighbourhood- we survived the entire stay without any break-ins:) Thank you Charlie.