I cannot respond to Louise's allegations as I am on a foreign computer. I will response on Oct. 6 when I am back in the US and I have my own computer available. If you do not grant me this request, I will publish this on Facebook. Re sponse to Hong Kong Resolution Center I am Toby’s partner and I shared both staying in Louise’s flat and in the cost. We are both shocked by Louise’s untrue and/or exaggerated claims about how we left her flat. We would like to make the following points to correct the misimpressions Louise has stated to you and to propose a resolution. •There was no waste basket in the kitchen, only a bag which we diligently filled every day. •There were no instructions about what to do with the garbage. Since we saw signs in the stairway about rats and we were afraid they might have a way into the flat, we put the garbage in the freezer whenever we were gone so any rats wouldn’t be attracted to it sponse to Hong Kong Resolution Center I am Toby’s partner and I shared both staying in Louise’s flat and in the cost. We are both shocked by Louise’s untrue and/or exaggerated claims about how we left her flat. We would like to make the following points to correct the misimpressions Louise has stated to you and to propose a resolution. •There was no waste basket in the kitchen, only a bag which we diligently filled every day. •There were no instructions about what to do with the garbage. •Since we saw signs in the stairway about rats and we were afraid they might have a way into the flat, we put the garbage in the freezer whenever we were gone so any rats wouldn’t be attracted to it There was no frying pan in the kitchen- thus I had to make omelets every day in the only cooking pot •No paper towels in the kitchen- only dish towel was a small wash rag like thing so we had to use bath towels to dry the dishes •There were no instructions about where to leave the key. I thought it safer to leave the key in plain view on the kitchen sink counter for the maid to find. •We never called Louise because the maid told us that she was out of town and wouldn’t be back until after we left •There is no way that it took someone 3 hours to clean up after we left- we both have housekeepers and they could clean this flat top to bottom in no more than 1 hour •We are sorry we did not do the dishes and put the newspapers in the trash- we were rushed to get to the airport to make our flight- for this we are willing to pay $25 as extra labor •I left $70 worth of camera battery and charger that Louise could use if she wants to sell. Proposed resolution...