Communication was great and he even let me drop my bags off early while I explored the area. It is centrally located. Small in comparison to US standards but one of the best values you will find for the SoHo area. Shops, cafes, restaurants, markets, bars, night clubs. It has everything. I would not recommend the area for young families because it gets pretty busy on the weekends. I fly from California to Hong Kong for a beach water polo tournament and chose the AirBNB based on the photos. I just luck out on location.