My Worst AirBnB experience ever !!!
I had booked this property for 6 days straight and to be honest I had an amazing experience from the day I checked in until the day I was supposed to check out. The location is very beautiful and on top of that the area is accessible to all the convenience stores and the college, NBCC. The room is beautiful and has everything a person would need to spend a few days. I was about to give 5 starts to this but here I'm giving 1 star or zero (if there was an option) !!
The owners Denis and Elena were very very friendly when I reached. Infact they were the best until the day I checked out. I was looking for a room to rent since I'm a new international student at NBCC. Since I had some problems in finding out a rented room, I requested Denis if I can stay in the apartment which is right next to this AirBnB room, which he agreed for 35$ a night. Before leaving the room I mopped the room, cleaned the table, removed the garbage bag and even removed the dirt from the fridge and made the bed properly as a token of respect. I was not supposed to do any of that since I already paid a CLEANING FEES prior to booking.
After I left the apartment to go shopping, Denis sent me hateful messages that I have left the apartment so dirty that he has never seen anything like that and told me to GET OUT OF HIS HOUSE IMMEDIATELY IN 30 MINS. I was shocked since people in Canada are the nicest in the world and being so rude is not their cup of tea. When I reached the room, Denis was all furious and accused me of breaking the microwave, leaving the room dirty, not cleaning the bathroom, not picking up a tiny piece of Brussel Sprout which was in some corner of the room, he also accused me of stealing the microwave plate Nd even breaking a cup ( which was not broken, it just had a crack and I didn't even use that cup) and even putting my dirty clothes in the washer. I made a mistake which I would confess that I accidentally put my hair oil bottle there on the bed which stained the blanket. But when a guest leaves, aren't the AirBnB owners bound to provide new and clean bedsheets and blankets ? Won't it be unhygienic if the same things are used by all the guests without washing. ?
Out of all these I have a question.. whenever we book an AirBnB, ARE WE SUPPOSED TO CLEAN THE ROOM AND MAKE IT READY FOR THE NEXT GUEST ??? Denis wanted that from me exactly since he went to the gym and while he was there, the next guest arrived and the new guest had to wait since the room was not ready. I was humiliated for being dirty infront of the new guest, got such rude comments and now he is asking me to pay an amount for damages which equals to the amount of money which I paid for 6 nights. He wants double money from me !! Isn't this insane ??
I had the worst experience ever in my lifetime. Denis also lied to the AirBnB executives that I checked out at 3pm. How will the other guest enter if I had left that late .? I left the other apartment at 4:30pm since it took me a while to pack up and had to suffer so much to immediately find a new place to stay. I would just conclude by saying that Karma is a bitch and what goes around comes around !!