Sarah was lovely - so helpful and responsive, and when the internet wasn’t strong enough for my endless Zoom calls, she got me a Wi-Fi extender. Everything was perfect other than the location … it was close to the downtown core which was nice but in a sketchy area. I felt fine IN the Airbnb but not so much walking back to it after dark. I’d still stay there again but I wouldn’t give location 5 stars. Everything else was great though!