The hot plate doesn't work; STILL has been advertised for maybe the oven grill part of that appliance?? No idea; BE SPECIFIC. Messaged the host that its NOT working; NO REPLY WHATSOEVER; replies to me NEXT DAY after I disputed it with Airbnb saying "I am going through separation and my wife didn't reply" as if its the guest's problem! I am your guest NOT your marriage counsellor; fix your personal issue before co-hosting your place. Gladly Airbnb took care of the refund but I have never seen such an apathetic host in any of the 34 countries I have visited and numerous places I have booked to stay in.