We booked this listing for a 2 night stay in St. John as we were travelling towards another final destination. Usha met us at the apartment and gave some very detailed instructions (approx 30 minutes). She also insisted that only her or her cleaner manage the futon and that we could not sleep on her couch with a ripped cushion. She unfortunately left her keys and phone behind, which alarmed at an unfortunate time the next day. There is a substantial staircase that some may find difficult. I would not recommend this listing for families with young children as the apartment is very beautifully decorated with a lot of fragile furniture and accents. Having the futon extended limited the amount of free living space. It was well located to get to the harbourfront and other attractions, but is close to a shelter and we were approached by multiple friendly but unstable individuals. Usha did recommend we visit St. Martin's caves when we left and appreciated the suggestion as it was a beautiful stop on our travels.