Our suite was ok. Check in and out extremely easy.The decor was dated, the room moderately clean and the wood floors in our room badly damaged. Our building appeared to be a sketchy neighborhood and we were worried our car would be stolen or damaged. On the positive side, they kindly reassigned me a first floor room when I told them I had trouble with stairs. They also offered me a space in the front of the building reserved for handicap people because they had no disabled guests but when we arrived the space had been taken. The on call employee was not helpful. We had to park in the back. St. John was a big disappointment, not worth staying overnight.