I have used air bnb numerous times and had good experiences each time with good hosts. Joelle was a step above anything I experienced before. The house was fine. It was clean and tidy and very comfortable. There was also lots for our kids to do. A pool, trampoline and fire pit (unfortunately we didn't have time to utilize these). It was Joelle that made it so great. Her communication, friendliness and accommodating nature were unparelled to anything I've encountered to this point. She kept the cupboards stocked with things for breakfast for the kids and even a home made bottle of wine. She has really raised the bar for our next stays with other hosts. I don't hesitate to say that it is the best experienced we've had with air bnb so far, and it wasn't even close.