Before I get into the bad things here are a couple of good notes. The location and property are beautiful. Large back yard with a creek running through, a nice fire pit, and a large deck for those who love being outside and playing yard games! Inside the cabin is very cozy and has everything you need to host a few friends and cook meals.
Now for the bad. We finished a hike a little early and requested an early check in. They did not get back to us right away (not a big deal) so we ended checking in about 15-20 mins early (3:45). Upon entering the home everything seemed nice and we began to unpack and that when everyone noticed the place had not been cleaned at all.
The beds were not made, Brown wet dirty towels in the tub, 10 dead flies all over the floor, dirty footprints and food on the floor from people walking around, tables/counters had drink stains all over them, no garbage bags, Dirty sinks, and the stove top was also gross.
I contacted Canadian Home (The property manager: Jeff Murray) about the issue and he said he would get the issue rectified right away. 2 hours later everything was clean and beds were changed (So much for the early check in). Once they left I went on Air BnB to send a message and noticed that Canadian Homes had sent me a price change request for $215 dollars for a 15-20 min early check in!!!! That's 1/3rd of the entire cost of the unit for the 2 night we stayed there!!! Did I mention the cleaning fee was $150 hahah what a joke.
Canadian Homes had also mentioned he would be giving me a discount on the stay....I stayed there November 5-7 and still have not gotten a penny and it seems that they are ignoring my text messages and Air BnB chat messages.
All that said, Great spot to stay and very cozy, horrible management and communication.