Fiona was very accommodating to us. When we originally booked with her the night we tried for was unavailable, but she went out of her way to have it ready for our arrival. Although, I will mention that it is quite far back into the woods in a no service zone so it was difficult as tourists to navigate how to get there and how to get back out when he left. The directions I was given were slightly unclear. We ended up searching in the dark for over an hour for the gate to get in. Take boots as the driveway is very muddy. The roads aren't the best on the way in but luckily we had a truck. Not sure if the hot tub isn't suppose to be used in the Winter or not, as when we went to use it that night that water was awfully ditty with floaties. The house presented as clean but there was a half drank bottle of water in the mini fridge when we arrived and with COVID this stood out as an issue. I only recommend this Air bnb if you don't plan to use the hot tub and are arriving in daylight. A little pricey for the location and cleanliness issues.