Just gunna start with the place had a nice view and easy key entry, right downtown close to lots of fun stores..... but they failed to let us know the housekeeper was not able to make it and when we showed up the place was gross. Unmade beds, no linens clean, garbage left on the counter and DIPERS in the trash, dirty sinks and shower etc.
Then when i call to complain, Alex had the nerve to tell me over the phone that she can assure me the place has been clean... HA. I got a phone call 30 mins after i hung up. and was then told after arriving there that there was no housekeeper!
I hate to be this person but I've used airbnb tons in the past and never experienced anything like this.
still waiting on a refund i was told i would get back..