Nancy is one step above the best! We had booked a spot through VRBO and when we arrived it was smelly, dirty and the stairs leading to the apartment were unsafe. We could not stay which left us without accommodations l! We found The Juice Box through Airbnb and hit the jackpot! Nancy responded to our request immediately (VRBO told us they would get back to us in 24 hours) and at 9 pm opened up the apartment, turned on the heat snd even left a bottle of wine for us! The apartment is immaculate, well appointed, well stocked with beautiful linens and the beds are extremely comfortable. It is conveniently located within walking distance of many of Saint John’s finest restaurants. A 5 + for sure!!!