After much convincing it was my parent's first stay at an airbnb. I booked Sylvie's home very last minute (4 hours before they would get there!), and she still responded promptly, and had everything ready for them. My parents were very impressed with just how clean the home was, and how kind and welcoming Sylvie and her partner were. This couldn't have been a better airbnb as a first impression for them. Thank you for opening them up to the idea and providing an excellent stay. Highly recommend!