Erin and Clinton were extremely well organized, thoughtful and responsive. Before we even arrived they had put a fire on in the hot tub, sauna and dome. It was all toasty and warm when we arrived and we were able to get right in the hot tub. It was perfect after a long afternoon skiing at Mill Creek in Riverview! The dome was better than I imagined and anticipated. There were lots of dishes and items to cook with. They had left clear directions about the fires and how to's for the hot tub, sauna and fire stove in the dome. It was super helpful. We are used to wood fires and heat at home, but this was a different due to the type of manufactured logs and specialty stoves with water heating abilities. I was thankful for their explanations.