Many people have reviewed this listing positively but I unfortunately cannot share the same opinion. Although the check-in went very well, as Chris is a great communicator, my husband and I noticed cleanliness issues as soon as we entered the house. The floor was full of dog hairs and sand. We were very disappointed because I took the time to ask Chris about pets in the house weeks prior to our arrival, and he confirmed that he had a no pet policy and that no guests were supposed to bring any this summer. My husband and I are allergic to dogs, so that was a major issue but thought that we could just vacuum to fix this later that evening. We went for dinner with friends that evening and came back late to notice that we couldn’t sleep upstairs as the AC was not reaching the second floor and it was around 30 degrees in the master bedroom. Our option was to sleep in one of the rooms downstairs but when we opened the sheets of the queen bed, we noticed that they were not cleaned. We could see crumbs, sand and dog hairs on them. We were shocked to see that and when we removed the sheets to wash them, the mattress cover and mattress had perspiration and urine stains on them. Plus, the washer machine was so dirty that we didn’t want to use it. As we were out of options, we decided to sleep in the room with the two twin beds. To our great surprise, the bedding as well as the box springs were in the same condition, covered with dog hairs, sand and crumbs. At that point, I decided to contact Chris to report what I was seeing. He was very polite but shocked to hear that I was unhappy as the reviews for his Airbnb were great and that he had full confidence in his cleaner. It was apparently the first time he had a complaint in that regard. He offered to send his cleaner the morning after and to buy new sheets but that was not enough for us as the house would have needed a thorough clean up. He also mentioned that since it was our first experience with Airbnb that we were probably not used to the platform, that we shouldn’t expect a 5-star hotel experience and that we shouldn’t have waited 6 hours to contact him. The more we looked around, the more we discovered how dirty this house was. Every upholstered piece of furniture in the house had sand, dandruffs (couch) and/or dog hairs on them. We could tell that the blinds, baseboards and window edges have never been cleaned. The bathrooms were not in a better shape, the showers were moldy and dirt could be found in all cracks and crevasses. We could not sleep there and even if it was now past midnight, we have decided to leave to sleep elsewhere to never come back. We ended up canceling our stay and although we have received a partial refund from Chris, we have lost a big chunk of money ($$$$), as Chris didn’t want to collaborate after our complaint to Airbnb, even though we have never slept there and his house was rented again the day after we left. This whole experience ruined our week-long vacation. I originally told Chris that I would not write a negative review for his listing as I thought that we were too picky and our cleanliness standards were maybe too high (my husband is a Veteran). I changed my mind after I had shown pictures of the house to friends/family members and they all confirmed that this place was filthy. Finally, if you think that you will have a perfect view of the ocean from the balconies, think twice, there is a brand new massive two-storey house across the street that cannot be seen on Google street view that will block the promised view. On a positive note, the house is beautiful and well located.