Bower Hotel was very helpful and responsive when I had to first delay check-in and then inform them last minute I would be unable to arrive for my planned stay due to difficulty crossing the border. Although my stay was non-refundable in any form as booked through this platform, they were so accommodating as to offer a 3 night stay at a later date anyway. Their commitment to a superior guest experience is clearly evidenced by their understanding and accommodation.
Highly recommend.