We used their place for a place to stay during a job we had in the area. The check-in instructions were accurate and helpful. Their communication was above and beyond, they even wrote to tell me i could check-in early as the place was ready to go! And they let us check out a day early as we finished our work early and let us check out a hour after the posted check out time! We will definitely be seeking another stay when we are back in the area working!