Imagine receiving a claim for damage to both beds in the cottage, after just an overnight stay; looking at pictures of “damage” and seeing none…Requesting photos showing some sort of damage and being told the bed frame had been taken apart for repair. The pictures they provided to Airbnb showed one bed frame leg folded inward on a hinge , (not bent, not broken, folded. Other pictures showed a ruffled cushion top mattress Payment for damage requested was over $1000k. Now imagine being asked if you have any pictures of the two beds!! Why would I take pictures if I didn’t see any damage to the beds. I was shocked to get notice of claim without even so much as a message from owners. Clearly these business owners need to find a new caretaker to handle actual damage to their multiple properties if and when it ever happens. Other reviewers tend to comment on just how respectful and clean we are. Can’t begin to express how disappointed I am with these owners. This experience will change the way I view the entire Airbnb service.