We had made arrangements for two rooms with a private bathroom for three nights.When we got there we were told there was only a very small bedroom available with one small bed and they put a small cot in room to accommodate both of us. Rooms were upstairs and shower was shared with hosts and was downstairs . Needless to say , this was not acceptable. Ruth said Airbnb were to blame for mix up. She called a friend and got us a cabin close by. Cabin was terrible. We had no choice but to stay one night in cabin and then moved to motel room for next two nights. Motel room is ok.
Airbnb sent me an email, advising me of my refund. My sister in law, who paid her share, has still not heard from them.
Airbnb has still not responded to my email regarding this issue.
Terrible experience.