Romain was very responsive. I needed to have a casserole dish as my mom who was visiting requested that her favourite lasagna be made. I didn’t want to have to take my whole kitchen for a four day stay he provided two which were a great help. The location was great as my mom flew in from New York and her return was at 5:05 in the morning, which would have required me leaving my home at 1 am to be there for the two hour check in period. But it is only 12 minutes from Romain’s place. Shortest drive I have ever had to an airport.