I booked late in the day so perhaps the host didn't have much time to prepare. The fridge was dirty as well as the toilet and floor in the bathroom. For the money I paid it was great value regardless. It was easy to check-in and close to downtown and the host even set up a playpen and some toys for my toddler. I didn't find the bed comfortable as I am used to a pillow top mattress and the bed was very firm. It was fine for our one night stay.