First off, the door lock was very tricky to open. We spent a good 10 minutes out in the cold, entering the code over and over. Finally we figured out that we had to re-lock a lock that was already locked, to then unlock it.
After we settled our things in the room, we sat on the couch and turned on the television, but it had no service to speak of. It was just a smart TV with a bunch of streaming service options, none of which were active and there was also no cable.
Also, the couch is right in line with the front door, and there is a tall window right next to the door that looks out onto street. The window had no blinds and was a privacy concern. People walking or driving by can see right into the living room. So we had to stack two chairs to block that window.
Lastly the shower with body jets (which was an "oooh" feature) had body jets that didn't work.
Overall, we still loved it. Very nice and clean, hot tub was great. Smart mirror was also a neat feature.