Arrived at the property on time. Found no one, no note, no key. We waited for over 45 minutes, called and left a message. Drove to nearest hotel (hotel Raymond) where we were lucky to find a room. The very helpful staff there knew the owner of the cottages and called 2 different numbers and no one answered.
The following day, 2:30 am, we received a message: "just saw your message. Hope you found a place to stay. Contact us again to stay at our own cost." On the third day another message arrived: "sorry for your trouble . There was a key provided for you. We missed your call."
An explanation for what happened would have been nice.
We ended up paying for the cottage and the hotel room.