Elena is very quick on her responses. I couldn’t make it on my original booking date so I contacted them and they let me move to the next two days. Then because of the storm, I needed to extend my stay and they let me do that. Denis also offered to take me to grocery or restaurant if I needed because of the storm. They are very friendly and super nice. It’s super easy to check in and all the facilities are so clean. The room is so cozy and the bed is very comfortable. I really enjoyed my stay and it’s good value for the price. I would definitely stay here again when I come back to visit. Highly recommend.