Alma is easy to communicate with and seems likable. We were checked in by her husband who was kind and efficient. Location is great, with restaurants, shopping, grocery stores and entertainment near-by. Apartment is clean and sweetly decorated. Our kids loved the bunk beds. The breakfast items were yummy. When we stayed there were no fans an we were hot, but we didn't bother to ask about getting any because it cooled down the second night. Other than that it was fine. Quirky historic home with good internet reception.