Cherie was great! Very responsive and problem solved an issue we had with the parking that wasn’t her fault but the parking folks issue, none the less Cherie did what she could to resolve. My only complaint would be it is a very small water tank, I have very long hair and by time I was finished washing my hair the water was getting cold, the good news was it didn’t take long to heat back up because it is a small tank. Everything was really great would highly recommend staying here, great location and nice condo and host!!