Had a negative experience, when I arrived the apartment was very dirty, kitchen and bathroom as well as the floor, the bed was broken and the kitchen with no cooking equipment. kitchen cabinets where everything is piled up and mixed up and the cauldrons that were in place had food sticking on them. I had to complain to Airbnb to change things, which was done at 30%, I complained again to my Host and he replied that I was racist because the person who came to do the cleaning of the apartment was latino, while my husband is latino, it's really nonsense not to assume his responsibility. I myself cleaned up to be able to live there properly and finally I asked for a frying pan to cook and the host answered me that they sell some at Walmart, enough is enough. So I rewrote Airbnb and asked for a refund, which was done, and I left for a place with a respectful and professional Host. I work in the cinema and I travel a lot for work and I am always in Airbnb and I am myself Airbnb Super Host and I have never experienced such a situation.