Nice from far, but far from nice. As a long-time Airbnb user I try to remain objectively fair when reviewing my stays. Small details and mishaps can be looked past, however, there were too many things that added up during our stay not making it worth its price point if you have 3 star or higher expectations. The listing images are bright and updated, but in our experience, they oversold the space.
Upon arrival, you could see the main floor flooring had not been cleaned. The powder room bathroom had 2 squares of toilet paper on it, no towels or soap, an un-flushed toilet with poop in it and a ring around the bowl. The dishwasher was full of dishes that had been washed, but not put away. The recycling was left out behind the back door. And the hardwood had hair, and bits of dirt collected in the corners.
Making my way up to the master (located on a 3rd-floor attic) the quilt remained un-covered missing it's top sheet and what looked like unchanged bottom sheets. While I cannot confirm that they were unchanged, the creased/slept-in-looking sheet and long coarse hair awaiting my arrival lead me to believe it was not. After stealing my sheets from another bedroom downstairs and re-making my own bed I moved on as it was 9:30pm.
I did message the host the next day as I only got in at 9:30pm the night before about where to find more toilet paper and a new set of sheets. I received a disappointing initial response that we would only be supplied with a ‘starter pack’ of supplies (toilet paper, paper towel, dish pods, soap etc.) and were expected to then purchase our own for the remainder of our stay if needed. In my opinion 2 rolls of toilet paper for a 5 night stay in a 5 bedroom house doesn’t qualify as reasonable, nor should I ever be needing to go out and buy my own toilet paper when spending $1,500+ dollars for accommodation. But maybe I have unreasonable expectations? After some persistence and follow-up about the state of the main floor bathroom, they did drop off more toilet paper and sheets 2 days later. The end of the world? No. A good use of my time or something I should have to be negotiating for? Also no.
There are other little things that normally would not be deal breakers but are classic signs of an older home that has clearly been converted and updated to be a short-term rental property to generate fast cash. The home is missing basic things you would notice if someone ever actually lived here for a period of time. Eg. closets each only have 2 hangers in them, there are no full-length mirrors, or mirrors at all other than the 2 sink vanities, there seem to be no central heat running, only ac/heating units which are in the hall on the main bedroom floor so we found the rooms to be quite cold at night, and no extra blankets anywhere. No supply cupboard of toilet paper, paper towels etc. Only 1 bathroom, with a bathtub and a hand shower head – where the shower curtain doesn’t close all the way around and water spills out everywhere. Due to this there is mould starting to collect behind the shower faucet and you’re fighting the staticky curtains from sticking to you as you wash.. I’ll spare you every impracticality, but you get the idea.
While nothing here makes your stay completely unbearable it definitely doesn’t feel like a comfortable home away from home. The listing photos a nice and bright, but definitely overstate the “updates” and cleanliness of the space presently. It’s an old home, updated, but only as much as needed, with sacrifices made to allow them to break the home up into 2 separate rental units instead of just one. It's a classic IKEA special – the bare minimum, inexpensively done and decently impractical space, which unfortunately in our case didn’t even benefit from a thorough cleaning and set up for our arrival.
If you are looking for a 5-bed (3 of which are small) space and are ok with only one small shower for a fairly economical price, this rental is totally livable. Just do not expect to arrive to a 3+ star level of detailed cleanliness, amenities, extra touches, strong/consistent wifi or thoughtful/practical layout of space. I booked the home for a work trip with 2 colleagues and I would not say it was a comfortable stay for our kind of trip. I personally would not book here again.