Krystin was a very welcoming, hospitable, and professional host. I arrived on a late flight and she was able to accommodate a late check-in with no problems. Communication with her was always easy. The loft is very conveniently located to downtown, and it's a walkable area in general. I felt very safe walking to and from my conference, and the apartment felt secure as well. There is a lovely view of the downtown lights, and good restaurants and bars nearby. The bed is SUPER comfortable. Overall, very nice place in a cool location with a professional, accommodating host.