Hilda is amazing! she replies within the hour (even though she is a super busy mom), so was very accommodating! I had alot of questions and she was nothing but gracious. I definitely suggest her space, just take care of it like it's your own! I've noticed other guests didn't do that, and it sux for those of us that come after. Before I forget, the space! it was cute, stocked with everything! even noodles which helped when you check in late or have no time. the space is very compact and the windows do not open wide lol so those of us with claustrophobia have to Psych ourselves lol I just didn't think of it.