At first communication with Sylvie was great prior to arrival. But once I got to the location I was not too happy. My daughter was visiting from florida so my intentions were to book an air bnb with a pool and hot tub to enjoy while she was here. I booked for 3 nights. 2 of those 3 nights the pool was unavailable. This was very unfortunate as we had planned our stay with the pool in mind so this wasn’t ideal. Aswell as people working using tools hammers saws for a couple hours while my daughter was home alone was very alarming as we were not told work was going to be done. All I was told was that somebody was going to drop something off. The paint all over the floors was unsatisfactory. The smell was unsatisfactory. The response when we brought up concerns was pretty much leave or deal with it. I’ve booked many Airbnb in the past. This was worst yet. #notreturningcustomer