Checking and out was very easy. Curtis promptly responded to our communications. It was great to have off street parking in the back of the home and not to have to find a parking spot at the end of a long day. You can definitely hear the people on the upper floor but this is to be expected in an older home. Tv had only 3 channels only on it which was a bit of a disappointment. The suite definitely had an issue with slanting floors throughout the suite. It was very clean and had everything you needed for dishes, towels and bedding. Great location in Osborne!