it was very cold a d when the heat finally came on it was loud. there was nothing available besides the hotel size shampoo and conditioner. The ad states that there is enough supplies to last a few days, very inaccurate as we had to go buy toilet paper, laundry soap and garbage bags. The parking fees are ridiculous! The team was very slow in responding and said they would try to help which never happened so I definitely will not be staying there again!