Communication was good until the last day. The property is very nice but I have complaints about how clean it was just like most of the other people that have left reviews. I suggest when you go into this property, you smell and inspect the bedding to make sure that it’s washed. Also, check the bathtub for pubic hair because we found some. I complained about a few other areas of the house, not being cleaned and the host got very defensive and tried to say that I edited my pictures that I submitted to customer service. She then said that the mess I documented was from myself, however it was clear the stains and grime had been there for a very long time.. not to mention I don’t have any pubic hair, so whatever was left in the bathtub wasn’t for me. The host was very nice until I complained. I would’ve complained on the first day but I read reviews from other people that she kicked them out after they complained and I stayed with kids and couldn’t risk it. We’re from out of town.