The place itself was (mostly) as advertised but there were some hiccups along the way:
The internet was spotty at times, there were no cooking basics (salt, pepper, oil), nobody was available to buzz me in on arrival, and the air conditioning didn’t work. They ultimately refunded me a small amount ($50) after repeated requests for a make-good.
Overall, I get the impression the parent company, Corporate Stays, is growing faster than they can handle. They seem to have a solid eye for desirable properties but don’t have enough manpower to properly operate them. For example, they gave me the incorrect wifi information during checking-in, they didn’t notify me that the building manager would be coming first thing Monday morning to look at the air conditioning and he woke me up, I kept getting mixed messages from their support teams, etc. A bit all over the place…
The actual unit was good though, but definitely a negative experience all things considered.
Note: there is no balcony in this unit (I was thrown off by the pictures and the “no smoking on balcony” callouts in their house rules which may be for their other units?)