The unit is very cozy and clean and instructions were given in advance and were very clear. The temperature inside the room is just right for my Mom who is a senior citizen and stayed by herself in the apartment unit. She was happy during her quarantine stay and didn't get bored as there is a view from her bedroom. Janice, the landlord was very concerned and even checked with me how my Mom is. Overall, my mom and i were very satisfied with the unit and the service that was provided to us. Will definitely recommend this or book again!