The hosts were helpful, polite, and responsive however our experience of the unit did not meet our expectations based on previous reviews. There was an overpowering smell of cat urine in the second bedroom and the floors had evidently not been thoroughly cleaned as we found money on the floor. It was very noisy as primary bedroom has 2 outside walls onto busy intersection. We recognize it is a pet friendly and budget unit, however having a young baby we decided to check out early.