The suites, both 1 & 2, are nice in appearance. They are private & in a good location. Sergio addressed the problem of the toilet , which was leaking water onto the floor, when I moved out, for the next guest However, there is a terrible, toxic odour in both suites, which comes from damp or mould in the basement. I stayed in both suites as I had to extend my stay. I only continued to stay, as the house was close to my family members, 2 of whom have cancer. If there had been another B & B nearby, I would have left, due to the strong, toxic odour. Communication with Sergio was good, until I had to pay him cash for the 3 days in the second suite. There was an error with the Air B & B booking system which did not allow me to book the second suite, even though I had stayed in the first suite for 10 days. Sergio did not want to give me a receipt for the cash payment, but agreed to send an email confirmation through Air B & B. That was fine as long as I had proof of payment Sergio took this personally, calling me an ungrateful guest & telling me I was not welcome at his B & B in a series of unpleasant emails. It is the responsibility of the host to upkeep his property & to provide a safe & healthy environment. I enjoyed the convenience of both suites. However, the toxic odour & the unprofessional behavior of the host, was very upsetting, especially when I had travelled to be with very ill family.
Sergio also made an error with his bookings, causing two guests to try to enter my suite at 1 am. Although I passed this off as an honest mistake, it was an unsettling experience. I chose this B & B due to it's location & the mostly good reviews. Sergio has the designation of superhost. However, he needs to address the plumbing/ odour issues in what are otherwise nice suites. He also needs to work on his communucation skills & not atrack a guest who was quiet, very tidy & left the suites clean.