I had a terrible experience with this host. The place is great, don't get me wrong but how everything was during my stay was not as expected. I encountered a few problems such as the TV isn’t a smart TV in which there were instructions on how to use it and I attempted to do it which I failed so I didn’t use it at all yet, even she doesn’t know how to put back the setting of her own TV.
During my stay, I asked her about the dishwasher cause it apparently needs a rinse agent which isn’t present and that also means I can’t wash the dishes like 1 pot and 1 pan due to the grease that was originally in the dishwasher so I let it soak in the sink yet for some reason it’s my fault for leaving it there since I can’t use the dishwasher. She also, gave a response saying “don’t worry about it - I can deal w it today”.
It is also not my responsible to clean the stove, I used it and literally not like there was oil spills or what not but she expects you to clean it for her. This is not part of any of her rules or requests.
Apparently, you’re not supposed to take those travel sized bottles that is meant for guest use which to her assumption I didn’t use because I took the bottles. She gave me 1 travel sized (shampoo, conditioner and bubble bath) containers for my 3 night stay. I would also like to point out my hair is until my hip so clearly that wasn’t enough. The travel sized containers she’s looking for are literally not meant to be reused but from her words she can’t get the same ones again where I did my research those empty bottles are from a hotel that she personally didn’t order. The washroom didn’t have matts and the curtains are cloth, water was coming out of the tub so I had to use a towel to clean up the spills in which I left folded at the tub when I left.
By the way, never have I experienced not to use all the pillows on the bed as she claims the extra 2 square ones are for decorative purposes which caught some of my hair clearly inevitable. As a guest, whatever is there you assume you can use nowhere did she say not to use them.
“Soiled” sheets, the host asked me about this and assumed the other thing which she said “It is also evident that there was more than 1 person sleeping in the bed” to which I explained I got my period during my stay and woke up clearly unexpected. I don’t know why I had to explain myself for this when she could’ve asked me what happened but she said that and I am offended.
She complained about me putting the chair in the room that was identical to the dining room there because she assumed I had more people that “require” more seating. She could’ve asked me but she didn’t, I moved it because when I checked in I accidentally hit it while grabbing my luggage and I didn’t need it for the reasons she assumed I would need it like to put stuff on it when I can use the basket that was on the edge of the bed.
Garbage was another problem, in the kitchen it’s so small that it filled so fast. So I took a black garbage bag and used it instead which I left at the kitchen floor. She claimed to instruct me to “garbage was to be removed” I did and may I just say there was no garbage bins at the yard. There was no further instructions on that. I may have left the bathroom garbage which was just small trash.
In all summary, a lot of these situations are an easy fix. I have traveled and used Airbnb for so long never has this happened to me. The texts we exchanged after my checkout were not pleasant. I did not by chance trash the place. She’s trying to charge for an additional cleaning time which she said it took 2 hours to clean the place and she has a list of reasons why, clearly those are not large clean ups such as “removing hair from the bathtub & drain collector, cleaning the stove top (not part of her instructions), scrubbing pots and pants left behind the sink (her dishwasher wasn’t working and she knows this), stained sheets-requiring 2 cycles of laundering (again due to my period that I can’t control it wasn’t a lot even just a light stain not dark), collecting garbage (like there was so many garbage to clean out clearly I had the kitchen bag out and the only garbage left is in the bathroom)”.
This experience is not worth it, I only went there to be away from my house cause I just had my finals.