Elyse and the other hosts were all very friendly and were always available to help you with anything we needed. They provided clear instructions to make sure the process was smooth. They had an amazing guide book with local recommendations. The location was only a 2 minute walk to HSC, so it was a very convenient and accessible location. They also provide free parking in the back lot, which was also very convenient. The place itself was very clean and the furniture was all brand new! Overall, I would highly recommend this Air BNB!