FUTURE GUESTS DO NOT RENT!!!
Myself and fellow coworkers planned a girls weekend to Xmas shop for our families and attend Thermea. There was initially 12 of us attending but ended up being 7 of us making the trip. Thank goodness for this as I have no clue where 12 guests would sleep even co sleeping. We had a jam packed schedule when we arrived to city and other then sleeping and eating our breakfasts we were not in the home. Upon arrival we quickly dropped our luggage off and had supper plans and a trip to the casino. The host clearly thinks it’s the guests job to go through her home with a fine tooth comb upon arrival. Long story short the home is filthy. The carpets are stained from past guests, walls are so dirty. Attached are pictures of vanity drawers covered in hair, dirt as well as used face masks. The light fixtures have dead bugs within them. Numerous light bulbs were out throughout the home. There was not a single face cloth to wash your face. The host doesn’t allow access to backyard or garage so there is only one emergency exit which is so dangerous. The freezer in the fridge had past guest ice in it and dirt and was disgusting. The kitchen is completely lacking in utensils. There was not one butter knife in the kitchen to use, nor a spatula. Coffee is not provided. There was dirty dishes in the dishwasher from past guests. The bedding is awful. Although the beds are comfy there is a fitted sheet and only a light weight comforter. No second sheet at all. When brought to host’s attention she claimed the home is equipped properly with bedding as is. As grown women I don’t know anyone who sleeps like this. As we went to Thermea on Saturday no one used a shower in the home until Sunday. The ensuite bathroom shower handle was broken when we went to take first shower. When we tried to turn on the shower it immediately starting dripping but just spun around in a circle with no actual water coming out of fixture. The host has now blamed us claiming we showered in the shower bc it is wet (I have a video of it broken and dripping on handle which is also the exact same thing she is using for a picture to claim we ‘damaged it’ Airbnb doesn’t allow actual videos to be posted I will try to take screen shots to show this and add). When I spoke to her and let her know the issues she initially apologized and agreed she would refund 20% of stay as long as I didn’t leave a bad review stating our issues. Within hours she then tried to send me a reimbursement claim of $800 for handle. When I told her this was not professional at all and how dare she blame us for something WE DID NOT DO, she then threatened me if I left a bad review for our stay she would leave a poor review for me to try to make future bookings for me difficult. She also claimed that she knows all things were in working order prior to our stay but if that’s the case how was she completely unaware of the home being filthy and lacking items stated supplied in her listing that are not supplied. Renter BEWARE heaven forbid something go wrong after your checkin you will be blamed and she will try to take you for damages that you did not cause. I would HIGHLY SUGGEST NOT BOOKING THIS HOME! I would not send my worst enemy here and especially now with the host not taking any responsibility for her home.