Xavier was very prompt in all communication I had with him. We did have an issue with the dishwasher and he had a repair person there the next day. The unit was very clean and presented exactly as shown in photos. I give our stay 5 stars. If I could give one piece of constructive feedback it would be to consider using fragrance free laundry soap for those sensitive to scent…but that’s all I’ve got. The place was wonderful. Thank you Xavier