the check in was confusing, the code wasnt set up to allow us access hours after the designated check in time, the information on how to get to the room from the parking garage was completely wrong, the communication (or lack there of) was HORRENDOUS, i had many texts and calls unanswered and never returned, the baseboards, walls and bathroom door were disgusting and looked like they hadnt been cleaned in MONTHS.. there also was a scheduled fire alarm test that we werent informed about upon booking, so was awoken to the alarm going off causing panic and unnecessary stress. i will NEVER book through this host again. appalled and beyond disappointed….