Communication was great, and the suite was in the area we wanted to stay (downtown, near Exchange District). It also had free on-site parking. However, the suite was missing a few “basics”... there were only two small towels for two people for three nights. Only 2 pillows for sleeping, and no extra blankets. I wasn’t even able to find a sharp knife to use in the kitchen. This space would be suitable for a 1-2 night stay, as it was similar to the experience of staying in a hotel room. But even a hotel has room service (no cooking utensils needed).