I was a little uncertain as I'd never used AIRBNB before but it all went very well. I had to travel to Winnipeg to a medical treatment with my son so was needing to know we'd be secure and comfortable. From the beginning Rebeccca made me feel that she was there to offer support and make sure that our stay would go well. She replied to my messages promptly and explained details of the booking process for me when I became confused. She also very thoughtfully provided extras for us like an air mattress and car plug in cord which made things easier. All told, the apartment provided everything we needed. It was clean and quiet. The guide she put in the suite helped us to find services we needed close by and quickly. I hope we'll be able to book with Rebecca again next time to Winnipeg. I definitely give her a 5 star rating!!!