We really enjoyed our stay here. It was a one night stop en route from Toronto to Kelowna. There were 4 of us and our 3 animals. We were a bit confused at first because the information binder in the unit said that no pets were allowed, and the sofa did not pull out as advertised, and the pictures of the place looked different. Thankfully the host was extremely responsive and assured us that it was fine to have the animals there and they were able to help us out by giving us an extra unit in the building that also belonged to them. If they hadn’t done this, we wouldn’t have had space for all our guests. Very grateful that they responded quickly and helped us troubleshoot and find a solution fast. The location was great, in the downtown area with plenty of restaurants and things nearby.