By far, worst experiecne ever for me after around 25 Air BNB rentals. Definitely recommend to avoid this apartment and host. I booked a Saturday to Saturday rental on the Wednesday before. On the Thursday, Premier Pallister changed interprovincial Covid travel rules resulting in me needing to cancel my trip. I requested host to cancel within 20 hours of the booking, but host refused. The most host would offer was a 50% refund even after I explained I could not fly into Winnipeg due to Pallister change to help my 89-year old mother move after my father had died the day before. After host refused my propsoal for a fair penalty to me, I got my sister and brother-in-law to use the reservation instead of eating $650. When they showed up, host had not programmed the keypad for entry forcing them to wait in hallway as we called host 5-7 times (host never picked up). After an email, he repsonded to email and programmed keypad remotely. Upon entry, the apartment was very dusty and unacceptable. We asked to leave after one night, but host refused. When they tried to enter on the Friday, host had mis-programmed the end date for keypad entry and they had to wait in hallway again for another 30 minutes as we called (host never picked up) and eventually host re-programmed keypad remotely. Terrible host. And the apartment is dusty and mediocre.