I have never had a more unprofessional experience on airbnb. Communication was very poor throughout my stay. Manager would respond to my concern then vanish and not answer for 30 minutes at a time. I was left in the entrance area for >30 minutes on check in day. No explanation of how I can enter the building or room was given. On second day I was promised to get a key fob and never received it. I had no key fob for my entire stay. I also was stuck in the lobby for an hr on the second day because they never granted me buzzer access to properly enter the building. Very unprofessional and disrespectful to me and my time. Would never stay here again. Do no trust these people.