The apartment was nice, well decorated, and the neighborhood quiet while close to the vibrant Queen's street, which I liked. Kathleen's communications were comprehensive and professional.
That being said, my check out experience was rather bad, with Kathleen's administrator mistakenly sharing his review about me to me in private message. This review included a confident falsehood about me cutting the wood of the kitchen counter (while I have not cut any food during my stay), and a criticism about me e.g. not emptying the trash can in outside bins, which is not to be expected by guests - and which the cleaning fee covers.