Horrible experience! Worst host I’ve ever seen! I arrived to Toronto after a 20 hour long trip and went to the lockbox to get the key. Turns out that the key fob that gives access to the building was missing and the security guard wouldn’t let me in. I called the number provided and was connected to some call centre in Romania. It ended up with me standing in the street for 3 hours spending money on phone calls and data roaming to not get any good result at the end. The host wasn’t reachable. I had to cancel this booking and find another place to stay by myself. I do not recommend anyone to book this listing!