I booked Emmy’s place for my tenants to stay while I had some work done on the house. They communicated the following to me: The check in was very unorganized. Emmy provided his phone number to message upon arrival and stated he would personally assist them with check in. When they arrived however, he did not answer them. Instead, he messaged me through the Airbnb app (after check in time) saying there was a delay with the cleaners due to the building having water maintenance issues. So check in was delayed and to message someone else at a different number. Eventually they were able to check in, and told me the place was not very clean. The microwave did not function, nor did the freezer until 2 days after check in. Half the lights didn’t work, and they said the blinds were missing every other panel so the sunlight was blinding during the day. The only positive thing they could tell me was the view. Overall they did not have a positive experience.