Never before have I ever encountered the level of professionalism like I did at Joanne's amazing guest home.
My bf and I spent the weekend at Toronto for our anniversary, and Joanne was so quick to respond to my messages--both initially before the airbnb was booked as well as during our stay.
My bf and I have stayed in lofts, in cabins, I've even hosted for airbnb, you name it! (but Joanne's place kicks them all in the butt, and it's because of her professionalism)
I KID YOU NOT. My bf spent a good 10 minutes in awe and amazement at the level of professionalism in her home when we arrived. Not only was everything clean, towels laid out, as well as small flashlights in a bowl for us, but Joanne laid out the toilet paper in a nice arrangement and even had instructions in a frame on the wall. (Did you read that?! "In a frame!")
That's the kind of professionalism that we've never encountered before in America. lol
Keep up the great work!