Art was extremely communicative, and he was available any time we needed assistance. The location of the apartment was also super convenient, and we were able to walk most places, and we also had super easy access to public transportation.
When we had an issue with the no noise after 11 PM policy not being respected, Art quickly resolved the situation. I really appreciated him doing everything he could to make sure that we were happy with our stay.
With that said, I did find the walls extremely thin in the apt. We were able to hear a lot of our neighbors, etc. Not really anyone's fault, but if you're very noise-sensitive, or plan on spending a lot of time in your room, I wouldn't recommend this place.