Everything about this place was as advertised. Nguyen was extremely good with communications and was flexible when I asked if I could drop a bag off earlier than the check-in time.
The only thing that wasn't great was that the room was very cold. It was a very cold few days in Toronto, and there was a small portable heater in the room, but I had to literally wear my coat in the room for about half an hour before the heater had any effect. I would stay there again though!