Overall a good experience, I think a few improvements and it could have been a great stay!
Positives:
-Helen responded quick
-Location is perfect, especially if you are going to a basketball or baseball game ( they are a few blocks away)
-Beautiful views
-lots of restaurant options near by
Need improvement/constructive criticism:
-The place was not very clean ( bathmat and shower curtain need replacement)
-No hangers for clothes (there were 2, probably from previous guests)
-Dust and hair in certain areas (sofa, corners)
- A guide for restaurants, activities near by, services, etc. I know there is google but it's always good to hear recommendations from locals (like when I asked her about a bag storage and she told me about "bagsaway" which is great for travelers departing later on the day
-uncomfortable pillows
Respectfully,
Angela & Nick