Lina and Paul were extremely courteous hosts. My boyfriend and I were unexpectedly late on arriving and couldn't give much notice of that as we couldn't use our cell phone as we were are from out of the country- but when we did inform them they said it was no problem at all. Paul was there to answer all of our questions and guide us. He was so nice! There were even guidebooks (from this year even!) waiting for us as well. We did not get to use the pool as it was winter but I'm sure it would have been nice! There was excellent off the street parking. It was also very close to the GO train making it easy to get in to the heart of Toronto. The apartment was decorated very nicely and felt very comfortable and homey. I would recommend this apartment to anyone!