The check-in process was convenient. However, once we entered the house we were very disappointed. The smell of mildew was overwhelming, the bedding was old, shower handles in both bathrooms fell off, the overall cleanliness was poor. We were a group of five adults and there was one set of towels set out for us. The thermostat was set low (very chilly) and we were unable to adjust the temperature ourselves; both situations were rectified after contacting the owner. One member of our group has mobility issues and there was no hand rail going down the steep stairs and the floors were uneven which is a trip hazard. I realize this is an older home, but these issues should be dealt with.