It was a pretty depressing encounter.
If there was a 0 star choice, I would have given it that. The host was ineffective at all.
Even when we informed the host that one of the doors was locked, it took him more than a working day to offer us a solution. I needed my personal documents in there, and that was the only reason I travelled to Toronto. The problem was with the lock.
The only response we got during our call was that he had contacted someone but wasn't sure when the problem would be resolved. No extra keys, contact information, or responses were given to us for several hours. In fact, we were questioned about extending our stay because of the inconvenience, which was absurd.
Finally, we were forced to fix the door on our own dime due to unavoidable circumstances.
would not advocate making a reservation with this particular host.