A bit disappointed with this stay. It was lovely to have a parking space and such a large unit to stay in with such close proximity to downtown Toronto. We were planning on letting our 8 year old son use one of the rooms but the window did not lock and the room was at the front of the unit and on ground level so we felt unsafe letting him sleep there alone. I specifically book units with air conditioning but it was not made clear that the air only works in the main living area and not in the bedrooms. Thankfully the weather cooperated with us and we were okay without it. Even adding a box fan to use would have been very much appreciated. We were on a multiple city tour and packed lightly to accommodate our many moves on our trip. Again I specifically booked a unit with a washer/ dryer to accommodate our needs. I was unable to do any laundry as the machine was not in working order. There was red marker writing on the front indicating that it didn't work. No attempt to notify us before our stay was made. The upstairs neighbors are also a challenge especially if you are not early risers like us. We had a very early wakeups around 530-6 am daily to the sounds of a child running through the upstairs unit. The running persisted until around 8 am. We have children and are not very sensitive to noise but this was impossible to sleep through. The unit needs an overall refresh with a deep clean, new coat of paint, new towels, and rugs as it's age and use is showing. We left feeling rather exhausted and disappointed.