Stayed for a few nights with my 77 year old mom. Communication was beyond excellent. Chong allowed an early arrival and late departure. The apartment was very clean and has all the amenities including full kitchen, TV, big bathroom with shower and bath, comfy bed, laundry. A free parking spot was available on the premises. The apartment is in a multi-apartment home and even though it's in the basement, there is plenty of light from a large window in the living space. Entry into the apartment is via a steep set of stairs with a sharp turn at the top, which might be challenging for folks with mobility or balance issues. My 77 year old mom handled it just find with the well-placed railings. Grocery a few blocks away. Close to downtown and lakeshore. Great value! Would definitely stay again. Thanks Chong!