Mehri was extremely friendly, helpful, and communicative with me and I never felt like I was talking to a support branch of a company or anything. She was always willing to take extra steps for us to feel better about our stay. The apartment was fantastic and had great views in a really good neighbourhood that is close to many good restaurants if you’re up for a 10-15 min walk. My only complaint is that the fact that it is a shared space which wasn’t super clear to me when I booked. This means the quality of your stay is unfortunately reliant on more than just the fantastic host.