Frank met me in front of the building. He was very polite, he showed how everything worked in detail. He took his time to take me around the building, showed the gym, pool and shopping mall in the basement of the building. Location is excellent, right across the Union station. View is great. Condo was super clean, luxurious, just the way it was in the photos. It was a very comfortable stay. I was in Toronto for business and this place was everything I was looking for. Only thing that bothered me Frank required the place to be throughly clean, ready for next guest. I would never trash an apartment I am renting and of course I did my very best to leave it as clean as possible but I was stressed if I'd have enough time for cleaning. After-all we are paying a cleaning fee in airbnb included in our total bill and I believe it'd be more fair to me and to the next guest after me if the flat was cleaned by someone professional.