Tam got back to my booking request very promptly and accommodated my request to store luggage on the day of my arrival prior to check-in time; he met me in the lobby of the building and was very welcoming, even offering to take my bags upstairs while I headed out for lunch with a friend. The apartment/room themselves are very clean and exactly as advertised. Clean towels and toiletries were provided, and Tam has graciously allowed me to make use of the in-suite laundry room. Most importantly, the location is super convenient if you're planning on exploring the city - there is a subway station a block away, and lots of restaurants and big city landmarks within reach. If you're arriving or departing from YYZ and are taking the UP Express (like I did), the Union station is a short 10 min walk away. Compared to the hotels in the area, this is an amazing deal, plus I got to have a nice chat with my host. Thanks again Tam for the hospitality and the wonderful experience!