Tracy and her family were very welcoming, communication with them was smooth and they really made me feel like home in the apartment-from fruit and chocolate to milk and refreshments in the fridge waiting for me. I know Toronto quite well so I didn't need any help moving around in the city but if you are a tourist you will have all you need(guide book, Presto card, subway map). They were also super accommodating with my early check-in and helped me out by letting my friends store their luggage at the airbnb for a couple of hours.
Did I mention the location is the best in Toronto? High Park is one of the coolest and most beautiful neighbourhoods in the city and the park is a 10-minute walk only. I had a great stay!