Denis was a great host. He kindly met us at the home and walked us through the apartment. He was gracious even when we arrived late. Our US cell phones did not have data/service so we could not make contact with him. This is a great place to stay and conveniently located near the downtown area. My teens also really enjoyed having wifi since we were unplugged in the city! Our family of 5 enjoyed vacationing in Toronto and our stay at this clean and tidy apartment.