Communication with Katherine was always quick and informative. Check-in was super easy. There was temporary space outside the building to park the car while getting the keys and parking fob. The location cannot be beat and the view from the condo balcony is unrivalled. The beds were comfortable. My only two complaints are that the condo could have been cleaner and the cooling system would shut off at night. The base on the outside of the shower was pretty dirty, there were cigarette butts scattered on the balcony floor, a wine glass in the cupboard was dirty and we found a dirty tissue behind the couch when my husband pulled it out to plug in his laptop. We would wake up in the morning to the condo being 75 degrees even though it was quite cool outside. And even though we were high up it was too noisy during the morning rush hour to leave the window open. All fairly minor things, but they do add up.