Where should I start, from the moment that I booked Ashley's place, I felt a special connection, probably because Ashley responded right away and offered a a personal touch. Her place is so chic and the location is beyond amazing, right in the heart of great restaurants and night-life. Pretty much, whatever we needed, Ashley responded without any fussing. She had an air mattress set up as promised and made our entire family feel welcomed with a sense that we were not outsiders but that her place was our home to totally relax and enjoy. My mom can be a tough cookie to please- yet, she was so complimentary of the cleanliness, look, bedding, and all round everything. Our flights were delayed for check in and Ashley offered the code to check in to our daughter with no questions asked. We asked for wine glasses and within an hour, there were 8 wine glasses at he place. Any issues in the house were quickly fixed and addressed. If every airbnb experience could compare to our recent stay at Ashley's place, then we would never think of any alternative while traveling. She made our stay in Toronto special. Thank you Ashley from the bottom of our hearts.