I don't know what others can expect at Rahwa's place as I had to scramble to find another place virtually at the last minute after being sent a text they were cancelling the booking. To date, I've not received a refund from AirBnB as I have been told that I didn't meet the criteria of cancelling at least 24 hours in advance. I DID NOT cancel. The host has said they have tried contacting AirBnB and have not yet been able to. So this is one of those worst case scenarios with AirBnB that you read about. Cancelled booking at the last minute. Has not communicated with AirBnB to apply the refund. Has not communicated with me - unless I initiated the communication. Am I annoyed? You bet.