We arrived at Jennifer's place on the night of 7/4/2018. It was very hot even in Toronto. After spending sometime figuring out how the parking garage worked (only to learn the next morning that the parking garage doesn't allow Airbnb customers) , we arrived in her apartment. We immediately noticed how hot it was in the apartment. There was no air-condition!!! And only one room has a curtain! It was so hot that none of us slept that night!!! Though she is good with communication, she never mentioned that there was no air-condition in the apartment. But she did mention to us not to tell anyone that we are Airbnb customers. This made us feel very uncomfortable. Jennifer also told us that parking is $12 a day, but we realized the max parking time is 12 hours and we will have to physically come back and pay again for any extension. And we got a warning not to park in the garage. The management also threatened to tow the car should we stayed during the day. We canceled the following 2 days and got very little money back. This was our first Airbnb experience, it was very disappointing. We also tried to contact Airbnb, after waiting for over an hour, we gave up.