"If we were staying in a hotel, we would have requested for a change of rooms". Let me start with the good. First, the place is in an amazing location. Second, there is a lot of space for everyone. Third, great communication with the host. There were some inconveniences, however, that shadow the good about this place. First, we had issues with the lockbox. We arrived on Christmas day and the lockbox simply did not open. We spent more than 45 minutes outside in the cold trying to open the lockbox. Finally, we contacted the host and he gave us the code for the backdoor. During our entire stay, we did not have a key. Second, cleaning could be better. We noticed a hair and dust behind some furniture and under the bed. We dropped a book behind the bed and we were surprised to see how dirty it was. Third, the bathroom on the top floor had only very hot water. I think that the shower handle was broken, as we were unable to make the water less hot. Hence, we all showered in one bathroom.