Carol was a WONDERFUL host. We did not arrive until around 1:30am and Carol was happy to help us check-in and had snacks ready for us which was much appreciated after a long late flight. And amazing teas! my fiance loved the hibiscus she had prepared for us. the loft is directly below the host's, so she was very helpful if we needed anything. Carol was quick to answer and questions and sent us great ideas with what to do day to day. we would definitely book again with her in the future!