Even before visiting Toronto I had great communication with Kate - she told me everything about the area, things to see and do, where local supermarkets were etc, even helping us with good deals for a day trip to Niagara Falls and booking us a taxi to and from the airport. We didn't get to meet Kate, but getting the keys from reception went easily and she was available via mobile throughout our stay.
The flat was great - we were only there for a few days so didn't really eat in the flat but there were plenty of utensils there for if you choose to do so.
Kate was a fantastic host and the flat has everything you need in a great location.
Thanks Kate!