Our overall experience was excellent. Kate was an excellent host. She provided plenty of helpful information and answered all my questions promptly in advance. The apartment was very clean and comfortable and exactly as described. The apartment was in a complex which had very good facilities and was in an ideal location with views across the lake and transport links on the doorstep. Kate maintained regular contact with us during our stay to see if we needed any help. She was particularly helpful when, shortly before checking out, we learned that our flight home was delayed by over 7 hours. She was most accommodating. She arranged to keep our luggage for the day and offered us the use of another apartment, which thankfully we didn't need but we appreciated the offer. Kate also arranged a taxi to the airport at a very competitive rate.

We were sorry not not to get to meet Kate, but her boyfriend James warmly welcomed us and saw us off. He was very friendly and helpful.

If we were to return to Toronto we would definitely want to stay in Kate's apartment again and have no hesitation in recommending both the apartment and the host.