Overall a great experience. Had a little hiccup at check in as concierge did not have a copy of our reservation so had to wait for host to respond and send email. But was taken care of and got our keys. Unit was as described with a great view of the CN tower and lake. Communication with Carolyne was great. She responded quickly and was very polite and attentive. Beds are comfy and the space was nice. Perfect little place to stay when exploring TO.