Janis was wonderful from the start... She replied to my request and e-mails very quickly. She met us when we arrived to greet us and provide an orientation to the room. She shared information on the neighborhood and a great spot for dinner. We were only staying with Janis for a few hours as a place to sleep on a layover while heading out on vacation. This was so much better than a boring hotel near the airport! Janis was a very warn and friendly host!