The apartment was super nice and very clean, it felt like a hotel style cleaning which was very much appreciated. When I rented the place I wasn’t aware, as it doesn’t detail this info on the Airbnb description of the place, but Sonder makes you create a whole other profile on their own app and they communicate through there. I had to show ID and then was pretty confusing as to how to get info and talk to someone as most communications are automated. During my stay I had to get in touch a couple of times through the other app and they were pretty efficient in getting back and resolving any issues. If you want to find parking you can get in touch directly with Imperial parking in the same building and they can rent you a spot which was way more convenient. The other thing is it takes a long time to figure out all the different elevators and how to get into the actual place! Once you figure it out it’s easier! I recommend the stay, just wish i knew about having to get a whole other account with the other app and didn’t like that it was so difficult to communicate directly with someone.