It was misleading to say lakefront and have a view of the highway, not the lake. It was unclear that we needed to get the key fob first before parking. Signs at the condo say you can't enter the parking garage without registering your license plate. Also unclear which elevator to take up. We took wrong one and were hauling 10 bags with 2 kids up the wrong elevator and across to other building.
Host accused us of "improperly using" items. We were surprised to get a large $60 charge after leaving the place. We didn't even realize things were stained and we would have hoped that the host could have taken additional measures to remove stains from white bedding and towels instead of charging us. She was not gracious in her communication, but defensive and accusatory. Host accused us of "improperly using" items. We were surprised to get a large $60 charge after leaving the place. We didn't even realize things were stained (kids?) and we would have hoped that the host could have taken additional measures to remove stains from white bedding and towels instead of charging us. She was not gracious in her communication, but defensive and accusatory.
There were holes in the wall, the internet not working properly, smoke alarm went off after cooking pizza in oven and no instructions on what to do. Host did not list that no amenities like laundry soap, dish soap and toliet paper are not included. The previous guests must have left the wrong kind of dishwashing pods in the kitchen and it caused suds to come out of the dishwasher. No rags or towels are provided for this kind of mishap.