Brulinda almost answered messages within 30 minutes and was extremely accommodating when I arrived several hours earlier than expected. The room was nice and the bed was very comfortable, but there were some hairs in the sheets when I arrived. However, the sheets otherwise looked and smelled fresh, so I imagine that the hairs just got stuck in the washer. One other thing to note is that the bathroom light switch is located on the wall outside of the bathroom - not an issue, but I spent a bit of time searching