Sofia was a delight and was extremely fast with her responses. The unit is great. Easy walk from the central station and other locations. The CN Tower is very close by. I had an event at the convention center and my walk was very easy. I felt very safe and secure during my stay. Security officer was present at the door and you need a key fob to get access. I can highly suggest Sofia’s place if you are in the need of a place near the convention center or other popular venues downtown. Walter