Marianne was a good host to my parents. She was easy to reach. The apartment was in a good location and it was clean. The only issue we had was that the washer/dryer was not working and I had booked this apartment as I wanted one which had a washer/dryer. It's not that big of a deal but I was told by Marianne's partner that it was not part of the amenities provided while it was clearly listed on their amenities list.