WORST AIRBNB I have ever booked. Do NOT book. We spent 15min in the unit and both had headaches from the horrible mix of smells from uncleanliness and what appeared to be toxic “cleaner/freshener” sprayed in the room. Bed sheets and bathroom were filthy. What first appeared to be dirty clothes left in the unit was just an old pillow case but neither one of us was looking to touch anything as we were disgusted by the place, the minute we walked in. I contacted host immediately with a reasonable refund agreement but was left to sit idle as host asked us to cancel the booking first. This was not possible because she needed to either cancel or accept the refund request first which she did not. I explained to her that I could not cancel as a result which I believe she knew. She said not to worry and that said she would contact Airbnb support and have it looked after which in my opinion was simply a deceptive tactic to run out the clock on the request and then in-turn authorize a disrespectful $22 refund a few days later. We ending up incurring the cost of a same day hotel booking nearby (thankfully) as a result. There was absolutely NO way we were going to stay another minute in the place, let alone try to sleep in it. This again and further emphasize was without question the WORST place I have ever booked on Airbnb and would not recommend to anyone other than teenage boys and/or a pack of stray dogs. It was SO bad that after years of renting airbnb’s, I believe I will transition back to safer hotel bookings as a result. Save your money and find something else.
Based on my dealings with this host and now reading some her responses to other unsatisfied guests, I anticipate a gaslit response to this review but I feel the obligation to prevent others from wasting their hard earned money/time on a booking that in my opinion has no regard for satisfying its guests experience. I hate to think what people visiting Toronto for the first time will think of the city and it’s people after booking such a horribly overpriced rental.
Absolutely Shameful.