If you have a family, and are looking for a place to stay that has everything you need and will leave enough in the bank to go touristing around, this is it.
Clean, quiet, with space for kids and grown-ups, full kitchen and a washer/dryer. Then there's the grocery store right across the road, and the bus route outside that goes directly to the subway station (which is also a totally-walkable 15 minutes away, if you're so inclined.)
We had one small hitch with the temperature, and Marlene responded to our message within the hour, and had it fixed almost immediately after. Magnificent hosting!
If/when we're back in Toronto, we will DEFINITELY get this place again.