Firstly the place is much old and worn out as compared to the pictures. Sara let us in early and was very sweet initially ..but the house was not up to the mark ..the backyard and the front of the house had milk cans, branches and garbage spilled everywhere. When we entered the house it was smelly and damp and there was wet bed sheets and pillows cases kept everywhere from bed to cupboard ( I am guessing the cleaner had kept it like that as the washer-dryer combo wouldn’t completely dry the clothes so you had to hang the clothes to dry) .
The utensils was very dirty and old and there was no cutlery ( which was later given to us by the host). The commande in the bathroom was not working properly the day we arrived and stopped working completely the next day(when informed she said we must have put something ..which we didn’t ) which was fixed later but with just 1 bathroom it was very difficult ..There we’re ants everywhere in the house and when we requested the host to clean the backyard she denied .
We had a horrific 3 days experience and finally airbnb helped us with the refund and we shifted to a much better place . Overall , I would say that Sara is responsive but the house is not as shown is the picture ..and need a lot of maintenance work and cleaning to be done .The pictures taken are old so needs to be updated as the house looks very different now.