Started out with a smooth check in process. Once we got in it was obvious the house was not cleaned. There was even a tip for the house cleaner left on a table, so pretty sure she would’ve taken that if she cleaned. Sheets were clearly dirty. Smelled dirty, looked dirty and even had blood stains. We had to strip all the beds ourselves. Next, we went to park a car in the garage downstairs. After parking, the garage door would not close. We tried multiple times, asked a neighbor for help, called our significant others to try to help over the phone. Finally I reached out to the owner who had known about the garage door problem but didn’t rectify the situation. She told me to lock all the doors and leave the garage open. As a group of 5 women, we didn’t feel comfortable about doing that overnight. So I asked if she had a handyman that could come by to fix. She offered to send him. I communicated with him the issues we were having which he knew all to well about. At this point we lost half a day of sightseeing in order to deal with the issues in the house. Neighborhood was ok, definitely didn’t feel as safe as people told us it was. When it came time to leave for the airport, we once again could not get the garage to close. I let the owner know that once again her problem was not fixed. I also asked for a refund of the $200+ cleaning fee we paid. She responded by giving me her cleaning lady’s phone number and asked if I could call her myself to tell her about my issues. She acknowledged that she has had issues with the cleaning lady before and I let her know that was not my problem. Honestly, worst Airbnb experience to date and I’ve been using Airbnb since 2013. Avoid this house, you’ll be extremely disappointed!