Joanne and Jonathan are a very welcoming couple, who make you feel at home and give some great local tips on the area. When we arrived, they let us know all the house rules (there are 3 or 4, that need to be adhered to, like how to close the door so it does not slam, no shoes, etc...), all perfectly clearly spelt out and reasonable.
They were responsive to any requests and were on hand if needed. If you park your car in the driveway, note they may move it to make way for the other cars, but that is explained really well and no hassle at all. There is no cleaning fee, which is a plus, and it also makes you aware to ensure things don’t get too messy; the money saved is great for the very little extra effort of washing a few cups. All in all, a very friendly couple who want to make your stay as enjoyable as possible, whilst ensuring everyone gets on without dispute. If you prefer anonymous, no interaction, then you can request that, but they do everything to be friendly and hospitable, which most people will appreciate, as we did.