We booked because we are a family of adults who were coming from many different locations in North America for our father/grandfathers funeral. Katrina's place is pretty clean, and well equipped. Katrina responded quickly. Luckily the parking restrictions weren't too much of a pain because most of us flew in.
Location was very good for our needs. (access to airport and KIngsway / North Central Toronto area)
Beds were comfortable. Lots of towels. No facecloths. Nice neighbourhood with pretty walking path close by that follows the Humber River.