这是一个非常糟糕的体验。入住2晚，主要感受如下：1、房子在市中心，但所谓的湖景房，需要稍打折扣，因为窗户并不直接对湖面，必须推开阳台门走到小阳台去才能看到。2、房子所在的公寓楼，不欢迎airbnb的客户，我在入住时，被前台严肃盘问很久。但户主并没有在预定时提示这一点，只是在接近入住时发送消息给出这个提示。3、户主自始至终没有露面，只是让客人自行找公寓和房间钥匙，导致客人浪费大量时间。最糟糕的体验在离开之后：考虑户主说他下午2点有新客人入住，且有专门的清洁人员随后清理房间，我上午10点半左右退房，虽然很注重保持房屋的清洁，但我离开时并没有将垃圾桶里的垃圾打包或带走。到了中午时分，户主发信息给我，以强烈的不友好的语气质问我，说为什么走时不打包垃圾，要求我给出解释。我还很客气地抱歉说我以为他的清洁人员随后就会去，所以没有考虑到位。他随后质问我，房间还少了2块毛巾，要求我给出解释。我由抱歉转而感到愤怒，说自己从来都是自带毛巾和洗漱用品，从来不用公共毛巾，且房间里并没有提供毛巾。你说少了两块毛巾，是什么意思？中间持续言语交锋，房东后来告诉我说清洁人员找到了毛巾，但并没有道歉，且仍对我没有打包垃圾表示不满。我说第一，我预定时你没有提前告知我该公寓不欢迎airbnb客人，导致我被迫向前台撒谎；第二，房主自始至终没有露面，导致我为寻找公寓和钥匙费了好半天工夫；第三，你的WIFI第一天能连接上但却不能上网。以上三点我都没有指责你，你却因为我没有打包垃圾指责我，还诬陷我说偷了你2块毛巾？！后来你得知毛巾找到了，却并没有真心道歉，并一再强调我不应该不打包垃圾。我强调说，我是专门付了房间清洁费的，所以我没有帮你清理房间的义务。你因为2块毛巾侮辱我的人格，事后却并没有发自内心的道歉，还说我现在一味抱怨，当时却并不让你知道等等。交锋过程如此，非常让人恶心。总之，房主是个很mean，很没有涵养的一个人，这样的人，不值得尊重。
A very bad experience. I spent there 2 nights, about the apartment: 1、location is as described, but the so-called lake view room is not true. You can’t see the lake directly from the window, but u have to walk to that little corridor. 2、the building don’t welcome airbnb guests at all and I was interrogated as a suspect and have to lie to the concierge so that I could check in. The owner didn’t mention it when I book the room. 3、the owner didn’t show up , so I spend a lot of time to find the apartment and the key to the door. The most disgusting experience was when I left the apartment: I checked out at about 10:30 and informed the owner in time. At noon I received the owner’s message in an very unfriendly tone, why I didn’t pack up the garbage. At the beginning I felt sorry about it and told him I thought his room cleaning lady would be there soon as he had mentioned he had new guests in 2 pm. But the owner continuously questioned me that he lost two towels and want my explanation which made me very angry. I said I don’t use public towels at all and I didn’t see any towels in the room. The owner continuously questioned me until he was informed that the towels were found. He told me the towels were found but didn’t apologize on that and continued to blame me not packing up the garbage.i was so angry and told him: I didn’t blame u on the hostility by the concierge which I had to lie to him, the time I spent on looking for the apartment and the key to the door, and the wifi in the room that can’t be used, but u are so disrespectful to ur guests. Our discussion on it last about one hour’s time and it ruined my good mood completely. The owner is a very mean, dishonest and self-centered person. The experience was disgusting.