Alice was very nice and accommodating on short book and made sure the place was clean andof well stock with all the ammenities of home. The place is conveniently located 4 blocks from the CN tower, chinatown, AGO, universities and the entertainment district. The building is in a safe area though parking all day will $35. I recommend that you park in the open lot a block west of the building for easier access. Building has alot of amenities on the 6th floor that you have access to also. Overall great stay!