Yinan was awesome and the communication was great.. The place wasn't very tidy to my standards but we arrived about 8:30 to 9:00 and didn't get back till way later. He let us check out a little later so I'd say that made up for it. We were in Toronto less than 24 hours and the place was walking distance to were we wanted to be Dundas/Yonge square and ARGO museum.. He also recommend a real good sushi place. My recommendation is that he have towels out where they can be found. I can safely say I would stay again.