Elaine was easy to reach and communicate, arranging the key pick ups and etc. The location of the condo is awesome as it was close to the Highway and Rogers Centre-(if you plan to watch the Baseball) and sobey's is 2 minutes away walking distance for grocery. The window view was amazing since it had lake shore side view and the airport ( it was cool to watch the airplanes landing and taking off in the night) However, the unit was quiet dusty and it seemed it had not been vacuumed for a while. I had to look for utensils and plates when I need to use them since they were all put in the dishwasher, not well organized. Overall, good view and location but the unit needs a little clean up for guests.