Both Shane and Michael are very nice. We arrived Friday night around 8pm and have issue locating the key and they responded right away and we have a smooth check in process. The apartment is smartly put together. We stayed at the place for 3 nights. We are good with the later two nights, but for the 1st night. There might be friend’s of host staying with them on 2nd floor, we can hear people chatting and footsteps until 2am. Would recommend Shane and Michael to put a carpet on the 2nd floor to cancel noise. Other than that, we enjoyed our stay.