Apartment was clean, and tidy, communication was swift.. but some issues, like; there were no cleaning supplies, garbage bag, no tissue paper, I had to buy mine and leave it in the washroom so other guests could use… the washroom door was broken, and the sound that comes when trying to close it all the way was pretty annoying, especially at night time when other guests are using..I wish more sanitizing and cleaning could be done, especially when other guests are checking-in and checking-out of the apartment.. overall great spacious apartment…