I get the impression this may have been one of the first times this has been operational as an Airbnb and we unfortunately we're the experiment that didn't start or end well.
I'd like to think there will be some tweaks for future users based on the feedback I've provided - but I'd still exercise caution.
The two biggest issues were:
1. Parking. We were given a faulty fob. We finagled our way into the parkade by way of showing the fob to the concierge camera at the gate. However, there was need of a working fob for another door in the parkade which we didn't know because we didn't have instructions.
This led to me scratching the car by getting out of the way of the impatient drivers behind me.
I believe had we been told about a second door that the car damage could have been preventable (the door actually looks like an immovable wall until it opens).
It was my fault but preventable so points lost.
2. There were only two pillows for the three of us (there's a queen and a pull out). This made for an unpleasant sleep.
Another small issue is that there is a light switch that needs to be activated in order for the rest of the lights to work, including the bathroom. Before figuring that out there was troubleshooting involving inspecting the electrical panel and unscrewing bathroom vanity lightbulb. This was not communicated.
The rest was great but overshadowed with the negatives listed above.
Will seems really nice and I imagine those issues will get resolved.
But the ramifications, presumably because we're one of the firsts, have been stressful, costly and regretful. So I give poor marks to this listing.