Lana is a fantastic host and is very quick to respond and get whatever you need. We had issues with our toaster not working, but Lana provided us with a working one within an hour of her being notified.
The downside is that the room was not as pictured, and the sofa bed (which is actually a futon) was directly at the foot of the bed, making for a bit of awkwardness at bedtime.
Overall, for the price it is a good place to stay for 2 people or 4 very very close friends.