Charlie, and his nephew Tyler, took great care of us on our visit to Toronto. From the moment we booked with them, they proved to be extremely accommodating. While Charlie was away for the first portion of our visit, his nephew Tyler took great care of us. He was extremely flexible with our check-in time, as we needed to change it a couple different times for various reasons. He was able to adapt and provide a great check-in experience even with all the changes! Once we were checked-in, we discovered just how accessible our hosts were. Regardless of time, Tyler and Charlie made themselves available to resolve even the smallest inconveniences. After our first night's stay, Tyler checked in with us to make sure we had slept comfortably and offered many different solutions for if we hadn't. Charlie and Tyler always made sure that if we had any questions about the city, how to get around, or just general recommendations, we could get our questions answered. We would certainly recommend them to anyone traveling to the Toronto area. It was a pleasure to stay with them!