The check-in process wouldn't have gone as smoothly as it did had Aj not been there to assist us in gaining access to the building/apartment as well as helping with accessing the Wi-Fi.
Upon entering the apartment, we noticed there was cleaning that still needed to be done. i requested early check in (for 2:30-3:00 instead of 4:00), but if more time was needed to adequately clean the apartment, that should have been communicated and we wouldn’t have had an issue waiting. It seems as though time was rushed to accommodate us and our request for early check in, but we would’ve preferred Aj took whatever time he needed to properly prepare for our arrival.
Issues that were noted during our stay that needs improvement:
- linen unprepared upon arrival (still in the dryer instead of completed & folded)
- there were no wash cloths (only 3 towels and what seemed to be a large dish rag)
- there were no rolls of toilet tissue (VERY inconvenient for 3 female guests)
** YOUR GUESTS SHOULD NOT HAVE TO GO OUT AND BUY THEIR OWN LINEN AND TOILETRIES **
- there was open view of cluttered cleaning/personal supplies in the kitchen and both bathrooms
- there were no extra sets of linen and/or blankets available
-the guest bedroom had loose/poorly installed curtains that fell on top of one of the guest as she tried to open the curtain for natural room lighting (VERY dangerous) you can tell by the multiple holes in the wall that the curtains have been attempted to install countless of times and is still inadequately done!
-there was a stool in the kitchen that was literally falling apart, had loose parts that were falling to the bottom once you sat down (unsafe!)
-There was hair found in the sheets of the guest bedroom that did not belong to any of the guest (our hair was secured fully in braids) meaning the linen was improperly cleaned!
-there was hair found in the drain and along the walls of the shower in the master bathroom (IMPROPERLY CLEANED)
-there were streaks on the glass mirrors in the bathrooms and entry way (improperly cleaned)
Nonetheless, the apartment is nice, conveniently located with amazing views and in a safe area. If Aj intends on keeping future guests satisfied with his BnB, we highly recommend he invests in a proper cleaning crew, over supply versus under supply for guests for linen, toiletries, snacks, etc. steadier/safer furniture/decor. BnBs should feel more like a luxurious hotel turned home instead of a bachelor pad.