We stayed at Gil’s place for 60 days during our home renovation. The location is a great base to explore local neighbourhoods on foot. Driveway parking is convenient.
Unfortunately, from the beginning of our stay we had inconsistent internet reception that ultimately turned into no internet for 24 days. The advertised TV didn‘t come with cable so without internet (another advertised amenity), we were left without two amenities, severely impacting our satisfaction. Early in our stay, Gil was quick to respond to our messages about these amenities, but once he told us the internet would not be fixed during our stay, he simply stopped communicating with us. Through the intervention of the Airbnb contact centre, we received a small (unsatisfactory) refund. Apparently if we had notified Airbnb within 24 hours of the issue, more may have been done. Instead, we relied on good faith from Gil, that ultimately didn’t transpire. We are very disappointed with Gil’s lack of response and his lack of commitment to us, his guests, as well as Airbnb.