I am not satisfied with our stay at Kamber’s apartment.
The location was great! In the heart of downtown, a few minutes walking from subway station.
Disappointment began when we approached the building. We arrived at 11PM and Kamber was aware about our late arrival. The buzzer code has taken us to a voice mail and did not open the locker. We stomped around the entrance until someone let us in which is actually against the law. It was not a good experience at all.
In the apartment we found only 3 places to sleep however there were 4 guests. I had advised Kamber that there would be 2 couples. I immediately tried to contact Kamber via the phone and email with no luck, Kamber did not respond until next morning. My wife and I should have slept on a single bed with one pilow which was extreamly uncomfortable. Next morning we learned from Kamber that in the storage there was a wacuumcleaner carton with the sheets, blankets and pilows in it, so all the next nights the two of us could sleep on a sofa which was not comfortable but better than on the single bed. I admit I made a mistake when I booked the place - I overlooked that there were only one bed for two. But I guess a host (in fact Kamber is a super-host!!) could assume that the place was not very suitable for two couples and clarify if that was fine with us if one couple sleeps separately. Again, that was my fault, not Kamber's.
There was no WiFi username/password instruction and we could not connect to the internet until next morning. Kamber gave me an excuse that there must be cleaners misplaced the instructions. I do not take that excuse, the host is responsible for everything in the apartment. Personally I depend on the internet very much and unfortunately I could not complete some work that my customer expected me to do that night.
Kamber privided us with one set of keys however we advised there would be two couples and it's natural to give us two sets of keys. Kamber sent the extra keys at 4PM next day.
The kitchenware was not good too. We could not cut with the doll knives and went to Home Sense to buy 2 good knives. Two pans were bent and did not stand on the stove all over.
The bathroom curtains were dirty and smelled bad.
There was only one small mirror in the bathroom. Maybe Kamber does not know but some women like to see how they look before they go out.
Finally, Kamber is a Super-Host which leads me to believe that poor dishes, dirty curtains, lack of a mirror, lack of WiFi access, lack of keys, poor communication, lack of instructions on where to get beddings are totally unacceptable.