Pros:
1) Apartment is conveniently situated, just a few minutes walk to the Eaton Centre
2) Sam is polite and friendly, giving us clear directions to the places we wanted to go
3) Apartment is safe as a security card is needed to get into the building.
Cons:
1) Bed sheets, pillow cases and duvet cover were most likely not washed/changed since the previous guest, as they smelled pretty bad. We ended up spending the night on the couch.
2) The toilet seat was also dirty, as a brown layer of dirt came off when we wiped it clean.
In conclusion, it was not the worst stay, but was also not the best.