My only complaint can't be directed to Jay and Natasha, its to the previous guests. When you don't have the courtesy to checkout at your appointed time and you trash the place requiring extra clean up, you screw up the day for everyone else. Thank you Natasha for scrambling to get the place cleaned and ready for us. We had a wonderful stay and were sad to give up our apartment in Toronto. The location was perfect, the view of the CN Tower was spectacular, and the place was comfortable, clean (despite the people before us), and well equipped. Couldn't have asked for more. Thank you again!