Anna’s place seemed new, extremely clean and well stocked with necessities. Just have to note that her check in instructions were all over the place - she mentioned that two sets of keys are in a lockbox, together with another apartment’s. Upon checkout she mentioned my apartment has got two sets, with one placed in the apartment itself. This was never mentioned in the check in instructions. Anna mentioned it is common sense as the set of keys upon entry into the place would have been right in front of my eyes on the microwave oven. Unbelievable.One of my towel was stained with foundation make up and she mentioned it can’t be cleaned and that the towel is damaged.. seriously? come on. Right up to the check out, everything was fine. The money grab after checkout where she started requesting for money just left a real dent in my experience. Otherwise the place is good.