We arrived at the property a few hours ahead of schedule, authorized by the hostess at our request, since the flight would arrive very early in Toronto. When we arrived, perhaps because of the rush to meet our request for early check in, the property was not "ready", lack of proper cleaning, and also attention to some details such as the non functioning of the cable box. We reported the problems to the receptionist's representative, and immediately they hired and sent a new cleaning professional, as well as solved the cable problem with the exchange of equipment by the company. Also, they were extremely gracious, leaving us a voucher to buy our children. From then on, the hosting flowed in the best possible way. The apartment is great, two good bedrooms, three bathrooms (rare thing in Toronto apartments), cable tv, air conditioning, etc. The building is very nice with lots of leisure spaces including a huge pool, Starbucks, The Keg, PiCo, all downstairs. The subway is just outside the entrance of the building, and the area is full of good shopping. At the end of the period, we still requested a late check out, since our flight was scheduled for late at night, in which we were attended again. All in all, we can highly recommend the place