I am a veteran AirBnB client, with 50 or more nights with numerous hosts. I recently spent four days at Michael's. It was a very nice place exactly as advertised. Being a basement apartment the ceiling is a little closer than I might like. We had some issues the refrigerator went into defrost and never came out. Fortunately we lost no food as we were generally taking our meals out. No guest can blame his host for mechanical failure such as the luck of the draw. Having a bit of a gimpy leg I personally would've appreciated a handrail but given the narrow staircase I certainly understand their decision not to provide one… Just a case of tomato tomato if you want perfect pick a $500 a night hotel. For my money I wouldn't hesitate to stay at Michael's place again nor should you. I did not actually meet Michael and his wife but that was not an issue for us, we are private people and they respected this. Again a sign of a respectful host. The night before we left some damage was caused by ourselves. A note was left and arrangements to affect repairs were included. Michael and his wife consummate host and hostess have set about doing this i suspect without berating our clumsiness.