This listing has the best location as it is near the Eaton Centre and many restaurants. You can easily bike to the mall and restaurants are just a walking distance. We were greeted with another lady named Serena who seemed to be the owner’s assistant. She was very hospitable and reliable.
However, a plumbing issue occurred and bubbles started coming up from the toilet that flooded the bathroom floor. We called the owner and I was taken aback when she assumed that it was our fault for putting in sanitary products in the toilet though we did not, which proved to be quite a nuisance. Thankfully, Serena was quick to come and help resolve the issue.
The place itself was lovely, spacious, and comfortable for three people. Bonus for the pullout couches. Was a great experience except for the owner’s intimidating attitude.