From the moment I reached out, communication was swift and clear. When I wasn't able to checkin on time, she remained flexible and attentive to my needs. Picking up the key was a breeze. The apartment was in a great, safe and central location. The sheets were crisp and the rooms immaculate. I thoroughly enjoyed her personal touch : a handwritten note and snacks on the table. As a discerning airbnb guest and host... two thumbs up! :-)