Ottilie was really friendly and easy to communicate with, over a month before I visited her AirBnB. Ottilie really cares about her guests - the apartment's Nespresso required a longer maintenance run than I had time for, and Ottilie promptly brought over a French press and ground coffee to boot! her apartment is really well located in the city among trendy coffee shops and cafes, and the place is really quite cozy, warm, and obviously curated with warmth in mind!