Irina was very helpful and responded quickly to messages. But this accomodation was not as shown in the photos, there was paint stripping on the windowsill and a crack in the bathroom bench. It does say that it provides toiletries but if you don’t like to use 3in1 men’s shampoo, conditioner and body wash then I suggest bringing your own. On a side note, we got pushed out of the apartment and told that we were “late” to leave by the cleaners at 10.54 when checkout was at 11. Location was close to everything and Irina was like I said, lovely to communicate with