TERRIBLE STAY! There’s a list of what’s wrong with this apartment but the main factor is the NEGLECT from the host ALEC.
The bed was broken and when I reached out to the host he denied knowing about it and then not offering to fix it so we had to move the mattress to the living room because even the pull out felt like a pile of rocks. A previous tenant stated the bed was sagging and the host did nothing to fix it. HE LIED ABOUT NOT KNOWING IT WAS BROKEN. Then gave me a half-hearted apology.
There’s missing pieces in the blinds so you don’t get full privacy. And yet the pieces are stashed in the closet and the living room floor. And since we had to sleep in the living room there was zero privacy.
The floors and walls are scratched and dented.
It was dirty.
They left us with half a roll of paper towel and two rolls of toilet paper(enough for 2, ran out on the last day)
They sent a welcome message 3 days into our trip and that’s after I had already reached out about the bed…
Missing kitchen instruments ( ie. ice cube trays)
Not helpful checking in.
A day after we checked out I received a phone call from there contractor asking me to let him in to fix the bed. Then tells me he received the service request from Mexico…
This place has great potential, great location, nice building. Easy walking distance everywhere. Amenities close, walking distance to water and Ontario place. And the suite itself has so much potential but it needs to be cared for and made a little more homey.
Terrible hosts. I do not recommend this place until the owner(Adrienne) finds new hosts.