The host was initially communicative and polite. However, that took a turn. I mentioned we wanted to check in early, which he said would be fine. When he provided the check in instructions, he failed to mention that the key would not be in the lock box a couple blocks away from the condo, as he directed us to go to in the instructions. We had to text him when the lock box code didn't work and had to walk back to the condo.
I was very disappointed in the aggressive and accusatory message from the host that followed. We were six guests who checked in on a Friday AFTERNOON. I received an accusatory email from the host where he threatened to kick us out for noise and that we "clearly had more than six guests." Absolutely untrue and he can feel free to check security footage. He said there were multiple noise complaints, and that the cleaner warned us about noise too, which is completely untrue. Why would a cleaner get involved in this? There was also claims of loud music. We had no speaker and had music at a moderate volume from a phone. We were six individuals celebrating a wedding. I won't deny that we made no noise but we made normal human noise for a couple hours in the afternoon. Six people speaking at a normal tone is very likely to cause noise; if that's a problem, then the host shouldn't allow that many guests on his property.
We would have been understanding if he approached the situation with more civility. I understand that some neighbors may be more noise sensitive than others, and this condo is thin walled (I heard the neighbor's cough). However, his accusatory and rude email was absolutely unwarranted. We spent the rest of the weekend whispering and shushing each other.
Other notes regarding the property:
The condo is well located and was clean.
Pool/hot tub was closed per building management so don't count on being able to use it.
Shower drain in one of the bathrooms didn't drain properly.
Both bath towels and paper towels available were stingy.