Rachel’s place was super trendy, in a central location and we had no issues what so ever with communicating with her during our stay. The view is to die for!! She provided more than enough towels, linens, toiletries, etc. The only issue we came across had everything to do with the building and no reflection on Rachel or the apartment itself. This building seems to be a very popular spot to airbnb out and the resident tenants are not very friendly to visitors. There was a party atmosphere with people visibly drunk at times, unfortunately someone pulled the fire alarm at 4:30am one night and we had to evacuate. Other than those two minor issues it was a very enjoyable stay. Although I will warn you that the wait for an elevator demands patience!