Chong was very responsive and friendly. He doesn't actually live in the building, his mum does and she's very sweet. The room is very nice. Be aware the bed is very firm, but not uncomfortable. Towels and toilet paper were not supplied initially. I had to contact Chong to have them supplied and was only given a single hand towel. Chong went and purchased bath towels the second day when he was informed they were not available. There are also no garbage bins available on the second level in the bedroom or the bathroom. The listing also says hot tub, but I didn't see one there. Otherwise, the room is quiet and you're given a lot of privacy. I enjoyed my stay.