Unfortunately the weather during our stay in Toronto was still very cold. But the heating system worked very reliable. Althought it took the first 2 nights, to accustom to the noise from switching on of the heating system, which is placed beside the bed in a separated small room, made of light building boards. Kitchen and bathroom stuff were very useful. With a nice, large shower. The bed was very comfortable. And although we didn't meet Christine personally, she'd been reachable all the time for questions. We would book this location at any time again.