Nicholas's space is great in terms of location, size and amenities. Sadly, too many things went wrong this trip, however, I feel they can be remedied. Kareem (maybe Nicholas's representative?) was always responsive for which we were grateful. We were given instructions on how to enter the blding i.e. a code and if that didn't work, a concierge on 24/7. Neither the code worked nor was there a concierge available. Unfortunately, we had to wake Kareem at ~ 1:30am due to flights issues and he was able to let us in and the code worked. Upon our arrival, it was a lovely 1 bedroom albeit not sure where the den was as advertised. One of the bedside lamps was broken, we couldn't find linens for hide-a-bed, albeit there were pillows and a duvet. The next morning, realized coffee maker was broken, the door handle was in a state of the beginning of falling off, there was no kettle and no dishwasher detergent. Kareem did respond quickly to these issues, although he made clear a kettle was not something they had or would be getting, nor could he fix the bedside table lamp. He did have linens, brought a replacement coffee pot and dishwasher detergent. When we wanted to use the TV, we couldn't figure out how to use it, what had to be on and/or what remotes to use. There is no instruction book available. I did contact Kareem and he did advise what to do.
The hardest part to deal with was the 2nd day upon our return we discovered our door had been left open as workmen were doing renovations. Chunks of drywall in the living room and 3 places in the bathroom had been cut out leaving behind plastic taped to the floors, our bathroom items left on the floor and drywall dust over everything. When I told Kareem our door had been left open and as we didn't know workmen were coming in our computers and passports were not put away safely he responded by saying he didn't know this was happening. Turns out the workmen were to come back the next morning. They arrived the next day just after 9am, we had to leave quite quickly. I asked how long they'd be and their answer, "At least 5 hours." Essentially, the whole day. We had to leave and I had planned on staying to complete some computer work plus I was recovering from a damaged foot injury and couldn't walk around as I normally would. I spent the entire day in a hotel lobby with no where else to go. I asked the workers before we left if the tenants were told of this work and they said they had contacted everyone. I told Kareem this who responded by saying maybe it was on a notice in the lobby no one looks at. I didn't pay to be kicked out of a place I paid for.
Further, there was construction going on across the street which woke us up very early each morning, however, that was acceptable given we are in downtown Toronto and that is not unexpected.
I feel, Nicholas and Kareem should have taken responsibility for knowing about the building renovations and not have rented the space during this period. If all these things are fixed it would be a decent place.
Still can't figure out where the computer desk and chair is they advertise as amenities?