John and Lise are very friendly, accommodating and responsive. At the day of check-in, we were running behind schedule and three hours late for our scheduled check-in. They were very understanding and waited for us patiently. They also walked us thoroughly the amenities of the unit (e.g., how to lock the door, how to use the coffee machine). The unit is very new and has a nice view of the CN Tower. Needless to say the location is awesome and at the heart of the Kensington Market. We were able to grab great coffee and brunch within a few steps. We would definitely stay at John and Lise's place again in our future visit.