Elena was very responsive, and it was a good price. It was nice having the free parking and it is about a 30-minute walk to the downtown area & Distillery District. If you don't walk, the uber would not be expensive. I wasn't in the room much, (as I wanted to see Toronto) but the little time I was there, I felt safe, the room was clean, and I really picked the place for the free parking as I drove to Toronto. If you plan on staying in your room a lot, this probably isn't a place for you, but if you plan on touring the city, and want a safe place to park and store your things (plus a clean/comfortable place to sleep), this is the place to be. Again, it was priced good.