Caroline was an excellent host. She greeted us, was responsive and helpful. The house is wonderful, with lots of extra touches I haven't seen in many airbnbs. Mattresses were very comfortable, great kitchen with Keurig coffeemaker & pods. I so enjoyed the bathroom - lots of room, great shower & mirrors on both sides for hair & makeup. Great neighbourhood & location superb - just off Mt. Pleasant for walks, shops, buses. Caroline made sure that our front sidewalks were always cleared...good thing too...record snowfall during our stay!