Did not have a good stay at this apartment.
The previous guest had clogged the toilet the same day we were checking in. They did NOT inform us about this until after we checked in, around 11PM in the evening. We had to be inconvenienced the next day to allow a plumber to come fix it. Although the issue was fixed, we spent HALF of our trip in disgusting fumes and foul smells from the clogged toilet. We paid premium prices per night and the least the host could have done was tell us about this issue and not treat us like an animal expecting it to be OKAY for us to check in and live with someone elses POO smells for half of our trip. Very inconsiderate and disheartening.
I mentioned the foul smells to the host, and tried to be polite about it and said although we are disappointed, we will try to live with it, but no offer was made to reduce the fee due to lack of providing what was promised to us, which is a comfortable, clean and pleasant stay in a proper working apartment.
I know accidents happen - but this is where the host should tell us there is a plumbing issue, and offer us the option to cancel since they cannot provide a comfortable stay, so that we may find last minute accommodation elsewhere.
We discovered that most of the previous complaints / reviews about the place were true:
1. Bed is extremely hard
2. Pillows are uncomfortable
3. Shower has NO place to put your comb, shampoos, razor, loofa, etc. You have to put everything on the floor of the shower. You can buy a small stand at the dollar store and put it in the shower to solve this problem.
4. You cannot see the CN tower at all from the apartment or balcony contrary to having it mentioned in the listing title.
5. Pillows on couch are very dated, need to be changed.
6. Walls still need cleaning / paint job. Someone else reviewed in Dec 2021 about this and nothing had been done to fix this yet.
7. HUGE list of rules, but it seems like no effort was done on the hosts end to improve on the constructive criticism other guests had mentioned in reviews.
8. Water pressure too low.
FYI:
Listing doesn't mention the apt is on the 27th floor. Just a FYI for some people who may not be comfortable so high up.
Communication with host was good and timely for the most part, but after check out, I mentioned how displeased we were about the horrible plumbing smells we had to live with, and she didn't reply at all. I felt like we were treated like animals for being put in an apartment and expected to live there for over a week, when there were plumbing issues and no proper circulation to clear out the foul smells from the previous guest. The host should have told us before check in so that we could have at least found an alternate option.
Worst of all, all of my clothing and items SMELLED from the plumbing issues. I still have the lingering smell from it in my nose, I have never felt so gross before!
With that said, some pros:
1. Good location