The hosts are super friendly and helpful, check in, check out and all the communication wss easy. The apartment is a dream, I wouldn't want to stay anywhere else in Toronto. The view is almost better than shown in the pictures and you can use the gym as well as the pool located on a rooftop. There is a lot of space for luggage and a pretty balcony to have breakfast on. We felt at home from the first day and were really safe to leave. The next time in Toronto, will will definitely come back to Trans apartment. Thanks again for having us.