Great apartment in a great area for getting around Toronto. It is a basement flat so if you are hoping for great views and lots of light then this won’t be for you. It wasn’t an issue for us at all. Easy access to two subway stations which take you round the city. Plenty eating places nearby. Flat was clean and easy to access. It was well stocked and if we had wanted to cook there then everything was there that needed to be. Communication was quick and although we didn’t really need it other than on the first day I had a sense that nothing would be too much bother for Andrea to make our stay a good one. She responded really quickly to our query and fixed it within hours. It took us a wee while to find the instruction manuals and some indication of where they were might have been helpful but it wasn’t a big issue and didn’t spoil the holiday. TV reception was hit and miss but again didn’t spoil the holiday as we didn’t come to Canada to watch TV. All in all we were really happy with everything and would recommend to anyone.