The apartment was exactly as described. The location was perfect. It's centrally located in the heart of Toronto and everything is about a 5-10 minute walk. From the moment I booked the apartment I felt very comfortable with Jerry and Natalie. They were very accommodating and answered all my questions in a timely manner. They kept in constant contact since the time we booked it until we checked out. They gave us information on parking, grocery stores in the area and left maps and attractions at the apartment. Their instructions were very detailed and we had no problem finding the apartment. I would highly recommend this apartment to others.