Agnieshka was warm and welcoming, and helpful with the key and other logistics. I was very busy, so we didn't see much of one another, but the stay itself was smooth. The apartment itself is lovely, and as described in the listing. It's also in a great location - a green, fairly quiet spot(!) just a few minutes walk from a 24 hour grocery store, and the intersection of Toronto's two main subway lines. I'd certainly stay again.