Abhina was a consummate professional in helping us get into the house, was flexible and accommodating to our needs, had great response times and helped us to pick up the things we missed exiting the house. We were extraordinarily happy with the service. The house was in a great location for our needs, between Markham and Scarborough. Something to note: the oven does not rise to cooking temperature quickly or consistently, which did make it a bit difficult to cook. That being said, we were able to cook what we needed (just took a bit longer) and we had a wonderful Christmas there. The TV subscriptions were very helpful for entertaining the kids, including Netflix, Disney Plus and Crave.