My husband and I were on our honeymoon traveling to Niagara Falls and then Toronto. We booked with another host who we never heard from once we booked, would not return our calls and provided us no check in info. We cancelled with her last minute and then booked with Suze & Shami. Although we only booked with them a day in advance, they sent us everything we needed to have before check in. Parking info, maps etc. They accommodated an early check in, were extremely quick to respond to our questions, and provided us a wonderful place to stay. Beyond excellent hosts.