Alex was extremely considerate and kind right from the first contact. We were moving from a bad situation in our original Airbnb, and he was extremely patient and flexible as we navigated the move through Airbnb channels.
The house was truly lovely and just such a comforting place to come and rest during a chaotic visit. Alex went above and beyond, letting us check in early, helping us with additional kitchen tools from his personal collection, and so many other things. Probably the best Airbnb experience we have ever had (and we use Airbnb at least twice a year).