Gary and his wife are the kind of people who go well above and beyond to help others. I was facing a very difficult family situation and Gary was accommodating in every capacity. I met Gary at his front door where he cheerfully greeted me and CARRIED my bag to my unit below. (wow!!!) The space was fantastic and beautifully appointed. Amazing Towels and comfortable bed, I was set to stay for 5 nights - it turned out that I was only able to stay for one night, my father was getting discharged from hospital, and Gary jumped though hoops to help me cancel. He was so kind to do so as his policy is non refundable. He called Airbnb and allowed them to refund the remainder of the stay. Truly kind!!!!! I highly recommend this host and their space to anyone in the airbnb community. Thanks so much G &H!