Cleanliness- mixed, recommend flip flops for bathroom. Provided towels.
Staff- generally friendly.
Organisation- shocking. Had my chargers and medication cleaned away by cleaners for no apparent reason. Also ended up staying in 4 different beds during 9night stay due to bedding being randomly changed or other people getting in my bed. Needs system to address this.
Generally- just way overpriced for what it is. Would try to stay at planet traveller if possible.
Location- ideal for exploring Toronto.