Christina was a pleasure to deal with throughout our stay. There were chocolate brownies and fruit on our arrival. The unit is in a beautiful and quiet part of Toronto with easy access to downtown. We found the unit to be clean, private and very comfortable for 2 people. There was an issue with the back entrance for the first couple of days, just one of those unexpected things that can happen. Christina dealt with it promptly and went as far as getting us a very nice gift. Overall a good experience.