Jeff met me inside the apartment when I arrived. He gave me a tour of all the facilities provided by the condo and left a basket of snacks and plenty of water bottles both outside and in the fridge which makes a huge difference! I booked online and accidentally put down one person instead of two (I was staying with by boyfriend) but he kindly provided me an extra key and helped adjust the price difference with Airbnb since I was unable to on my phone because I roaming from the US. The condo is very convenient. Walking distance to Spadina and both Queen and King Street. Each bedroom has black out curtains which makes sleeping even better.