Wayne was helpful in getting me the keys promptly and the check-in was easy. The building is great and in an amazing location for restaurants and other attractions. The unit itself was perfect for me as I was there for work and the unit was close to my office. The unit had everything I needed including an iron, washer/dryer, and laundry detergent. There were also many nice personal touches, such as bottled water and a note in the unit on the area. I'd definitely stay there again.