From beginning to end, it was easy to get a response about the property, check-in process...everything basically. It was particularly great to have secure, underground parking considering the snow storm that happened in Toronto during our stay. The location was excellent for us as we were a short walk to the Princess of Wales theatre and there's so much to check out along Queen St, LOTS of restaurant options and also a short walking distance to Chinatown. The place was appointed nicely and comfortable for us four adults. If I was needing to stay back in this area, this would be a repeat property to try and secure.