The booking process was straightforward and the value for the studio is great for a central location. There is a big supermarket outside the place which is convenient to buy breakfast or other easy items, and a pharmacy nearby. There were a few easy to reach restaurants in the vicinity, and is only a 5 minute walk from College station to the location.
The check in process was easy with the pub staff able to help get into the apartment.
Keir was always very quick in replying to my questions and while I didn't see him, there was really no need as everything was self explanatory. The apartment was exactly as described, clean and comfortable. Would be happy to stay again!