We felt very uncomfortable with the check-in process as it became very clear that we were breaking Toronto by-laws regarding short-term rentals by staying here. Once inside of the unit, we were disappointed to see the couch was broken, and the place in general was not up to our standards of cleanliness. There was food spilled on the inside of the oven and the fridge was dirty inside, the tub floor was also dirty, there was dust on the walls and light fixture, marks all over the walls, and our socks were completely dirty after walking around in the apartment for a short period of time. The air conditioning was not working, and the instructions provided on how to control the thermostat were useless due to the fact that it would not turn on. Additionally, the pots and pans provided were in no condition to be used which was very disappointing, as we booked this rental specifically for the full kitchen to be able to cook for ourselves. It was very obvious that this place is just used to make money for the owner rather than create a nice space for people to stay and enjoy this beautiful city.