Alec and Lily were kind, communicative, and thorough. Check-in instructions and parking directions were detailed and easy to follow. The apartment is in a very convenient location, it was easy to access everywhere we needed to go, either by walking or public transportation. Many reviews mentioned elevator wait times and issues, however over four days we never encountered a single issue with the elevator. Also the views are spectacular from everywhere in the apartment. Wish the windows were a little cleaner, but still a great view.
Negatives:
-a few things around the apartment were broken (floor boards, table, mirror) and although it wasn’t inconvenient or dangerous it did feel a tad in disrepair.
- the fire alarm went off at 3:30 am for about 15 mins. We discovered this is a frequent happening in this building. It took a long time for building security to acknowledge the alarm and let residents know it was handled. Being on the 48th floor, it caused panic and is concerning that a short term residents might not be aware that this happens frequently and is likely not a danger. This is not Alec & Lily’s fault but truthfully it was something that would’ve stopped me from booking in this building.