Terence and his wife Arial are special people who go out of their way to be helpful. My arrival was late but worry free because I'd connected with Terence from the airport on landing. He discovered I needed a few things during my stay (like a can opener and an iron) and either brought it or showed it to me. The room is not spacious but also not confining especially as I had access to the common parts of the flat almost exclusively for most of my stay. There is an excellent washer-drier, a microwave, cooker etc., Internet connectivity is excellent. My hosts supplied bathing soap/gel and even shampoo. I used the superbly equipped gymnasium on the 12/13th floor and there is a sort of indoor heated pool (not for laps), as also a common terrace. The concierge was helpful and the reception room on the ground floor is inviting. The location is unbelievable. You can access the Toronto convention centre and the CN tower on foot within 5 to 7 minutes, you can walk to Union Station in about 10 to 12 minutes and the closest Metro is Andrews which is about 8 minutes walk. King Street West (and the Hyatt Regency) can be spotted from the flat's windows and it takes 3 minutes to walk there. Turn right at King Street and a take the tram 2 stops and you are in the heart of Toronto's theatre land with lots of options for food, further down and you get to city hall. As central as it can get, grocery store and laundromat 1 minute from the entrance. Comfortable, safe and cosy. Highly Recommended.