Anna was very easy to get a hold of and her partner Glen made check-in/out easy, and while I didn't need to talk to them a whole lot they seem like very nice people. I was perfectly happy with the room, especially considering the price, and the small bar downstairs wasn't noticeably noisy at any point despite Anna making absolutely sure I was aware of and ok with the potential for noise. The bathroom was nice, and though I didn't use them the kitchen looked to be well appointed and a full-size washer and dryer were available. The only drawback was the heat... a large fan was provided in my room, but the window doesn't open to the outside and for someone not used to the heat and humidity of summers in Toronto, this meant for some warm nights. Despite this I was still quite happy with my stay.