The owner allows texting, so communications we good. I felt that if there was anything wrong, I would be able to text the owner and would get a response with in 24 hours. The location is okay. Front Street, right next to the Gardener Expressway. However the building is old and there is a lot of construction going on. There was flooding in the building and only one elevator worked. We were on a high floor so we needed to use the elevator. This problem was out of the owner's control, but I wish they had communicated the issue before, rather than letting us know a few hours before we arrived as it had been this way for quite some time. FYI - it would take 30 - 40 minutes to wait for the elevator, during peak time. With this in mind, I recommend that if you are planning to stay in a high rise in and around Front Street, check with the owner to make sure things are okay (so that you can prepare accordingly - ie, we would have brought different types of luggage). The building is old. The apartment was smaller than expected. And the balcony was extremely dirty. So much so that we simply could not go on it. The apartment is not a place we felt comfortable to cook. Indeed it just was not possible to make anything except the basics of food or do take out and bring back to heat up in the microwave. There is one pot, one pan, one large knife, 2 plates, two glass, two cups, two forks, two bowls, two towels, etc... nothing more. There is a washer/drier and they supply some pods for washing. There are also 4 pods for the coffee machine along with creamers and sugar. So the basics are there, but it's not very productive if you are planning eat any main meals or to stay for any length or time. There is also limited drawer space so we both needed to live out of our suitcases. he exception was that we could change up a few pieces of clothing. The bed was comfortable as were the pillows (you had a few to choose from). Conclusion We felt that for the price we paid (and compared to other rental units in the same complex and other locations), the amenities where not there and that it was over priced. FYI - during this trip we stayed at 3 other rental units and this one was at the bottom. About Me I'm an international traveler and have stayed at 50+ rental homes across the globe. Accommodations have been from 5 star luxury to tin homes with no running water and chamberpots. But in all cases, my reviews reflect on the culture of the environment, other accommodations near by, and most importantly... will I consider the property again. Usually if some one has actually lived in their rental, they know what is needed, and will make the proper...