Abigail was easy to communicate with and responded quickly. The check-in and check-out experience were super easy and Abigail left useful information for us. The apartment is a great space and is well appointed. It's in a good neighbourhood too.
The space could have been cleaner and we had trouble with plumbing in the bathroom (may have been weather-related brr). I also think this place could really benefit from new pillows and a new comforter for guests. The ones on the bed were heavily used and even with clean sheets the bed didn't feel too fresh.