The location was absolutely perfect, really close to lots of different modes of transport. Penny seemed really nice and always responded to messages. Other than that, I'm sorry to say we didn't enjoy our stay. There is a damp issue so we had to choose between the bedsheets and our clothes being damp or having the window open and being cold. As others have mentioned, the noise from the hosts above is quite bad. You can hear everything, at one point someone washing dishes at 530 in the morning which woke us up. Other times you can really clearly hear people talking in the kitchen or going up and downstairs. That and the fact that there is no lock between the accommodation and the host's kitchen really didn't make the space feel private at all and it seems like they entered while we were out as a light was turned on when we came back. The space was clean but tired and you could see where mould had been cleaned off in places. The bathroom door also did not close.