This was the best experience I have had at Airbnb so far.
The apartment is beautiful and cozy. It is very clean and it does not miss a single detail! We came to Toronto for a wedding and we found in the home everything we could ever possibly need: from an iron to office supplies to all kinds of toiletries and kitchen stuff. Everything is very well labeled so it makes you feel at home from the minute you walk in. The place is also very well located, barely a 20 min walk to the St. Lawrence Market in the middle of the city, and the neighborhood seemed safe and mostly residential, although there are some pretty good brunch places nearby.
What I loved the most about this stay was how communicative Max was. The day before my arrival, he messaged me to let me know about the door code and other details, and asked if I needed everything. I asked about transportation from the airport, and he gave me a very detailed reply with all the options, times and prices! When we arrived in the apartment we felt a little cold, and I asked about the heater. Turns out in Toronto most heating systems are centralized for the whole building (I didn't know this!), so he read my message and immediately turned on his own heater so help warm up our place. He did the same some other nights that we requested it as well. He also checked in with us to make sure everything was ok or to see if we needed anything. Communication with Max was excellent, he responds very quickly and he is the nicest host.
I cannot recommend this place enough, both the apartment and the host were amazing!