As Shivani knows, we unfortunately arrived to a dirty condo due to an unforeseen issue with their cleaning company. It was Thanksgiving weekend and there were no other options to come and clean the space. We had to cancel and find a hotel last minute. Luckily Airbnb refunded us completely above and beyond what we paid, however, I would say that it’s best when the owner cancels and not the renter. Just beware of that for those who are new to canceling. Shivani was good to work with, it was just an unfortunate situation.