Host apparently had to leave the country at the last minute, we were left not knowing how, if or when we were going to be able to get in until 15 minute before we arrived (after trying to figure this out via msging, email, text and phone call for 24 hours prior). Host said personal issues left him no way to sort out our arrival and he could not deal with it, I was to contact someone else, who was unresponsive. Numerous excuses were given, maybe valid or not, but as a host more concern for your guest is expected even when dealing with personal issues. Communication is key when trying to confirm arrival details and because of this I found the host unreliable.
Space was good, nice bathroom and kitchen, comfy bed. Low ceiling (its a basement and to be expected but not ideal for tall people), adding a curtain on the window by the bed would be good. We had mentioned we booked bc of the hot tub, was not usable bc of host having to leave country and rental not being ready or as advertised. Again, this may have been a one off thing but I found how it was handled unprofessional. Unfortunate, as had these things not occurred it is a nice Airbnb.