The room is in a really good location just off one of the main Little Italy roads. Close to lots of nice places to eat and drink, very close to streetcar stops and only ten or so minutes walk from the nearest metro station.
Kenny had excellent communication beforehand and during our stay, check in and out was very easy. We had an issue with the cleaning which I only noticed late at night. Despite this Kenny did his best to sort it as soon as possible and was extremely apologetic; I got the impression such issues were unusual for him and not a regular occurrence. It was quite warm in the room with no temperature controls but the window could be opened. Given that the place is named boutique five star, I did think there could have been tea provided as well as coffee, with actual milk rather than powdered whitener, crockery mugs rather than paper cups, and the shower could have been hotter.
Overall I would definitely recommend this stay