Easy to talk to before booking the apt. It's right across my cousin's aptment, so location is super convinience. I booked for my parents to stay while they were visiting Toronto family
However, my cousin's family and my parents all are very upset about the cleanese of the apartment. My cousin would have to bring blanet and pillow over for my parents to use. It seems no one cleans the sofa or the apt prior my parents check in. First time experience for me and my family with Airbnb, I think this would be our last one as well. We did pay for the cleaning fee as well. Wonder what that does. Anyway, that's all. thank you for reading.