I stayed two nights at Santiago and Adriana's apartment with my sister and two friends and we had a wonderful time! The apartment has a great view of Lake Ontario, it was clean, spacious enough for all of us and well-located to get around downtown. We never met Santiago and Adriana, but they were very easy to communicate with and they even left a bottle of wine for us, which was very much appreciated! The check-in process was very easy as the building has a doorman, although the doorman who checked us in was on the grumpier side. The others were very pleasant, though. As for the apartment, it's clear that it's a place that they actually live in, which we really liked, as it was very nicely decorated and felt like home. We would definitely stay there again if given the chance!