I had no preconception that I was going to walk in to a 5 star Marriott Hotel. I knew that this was a budget type BNB. My first problem came at check in time. Check-in was at 3pm and I had not had any communication from the host on how to check in. I tried messaging and calling but got no response. This was at 4pm. The host finally sent me a message at 5:30pm. When I got in to the place it had not been cleaned from the previous guest. Garbage was piled up, there were dirty linens and the bed was not made. I called the host and he arranged the cleaning. I only got into the place at 8:00pm. It was freezing and I had to stay in a Tim Horton's waiting.
The original address in AirBNB was not correct this place is over a Chinese Restaurant and I would have cancelled if I knew that. During the day the ventilation system from the restaurant makes the kitchen area vibrate and rattle. Plus it smells of Chinese food. When I left the place I found a dead cockroach in one of my bags.
The sheets and linens had a strong smell of moth balls and the stove did not work. On the 2nd day of my stay there was no more hot water. It was -16C and it took a day and 1/2 to fix. I had to take a shower by boiling water and using pots.
There is a poorly insulated air conditioning unit in the living room area. Many time it was -20c with the wind and it was freezing in the place. I had to go buy duct tape to seal up the air conditioning unit.
I don't think the host cares about the place and AIRBNB support is useless. I called them many times and they did nothing.
Last thing "FREE PARKING" means that when the spot is Free you can take it. During the day the spot is taken by the Chinese Restaurant. After 9pm you can park there but during the day there is no free parking in that area. All the streets have 1hr max time.