This was my first experience with using Airbnb and it was great. Everything was seamless. It went smoother than I expected and we felt very comfortable in the condo. The only thing we were not aware of, is how to use the fob after hours for the elevator. It is a great security feature. Just being from a small town, we have never had to use one. We asked the door man and he was happy to show us. I would definitely recommend anyone to stay here.