Pros:
- Communication was quick
- My husband and I were accommodated for an early check in due to our flight time being changed by the airline more than once and our arrival in Toronto ending up at 11am
- There was a cancellation issue caused by AirBnB that they took care of immediately so we didn't have to worry
- The location was absolutely perfect for walking all over downtown, going to the stadium, and exploring Toronto Islands
- Check in and continued access to the building was simple
Cons:
- There are only 3 face cloths so prepare to wash them daily if there's more than one of you staying
- A couple of blinds are missing in the bedroom which makes it extra bright early in the morning
- The shower has black mold and lime scale build up was noted on the shower head and sink faucet
- There's some staining on the couch. We put blankets down before sitting on it.