Keir, made my stay very smooth. I had a late arrival and he made arrangements for me to pick up the key on site, he left a welcome note, and also left refreshments in the fridge. The place was perfect and lived up to my expectations based on the pictures. My favorite thing besides the decor was the great private terrace with a view. It was located a short taxi ride to everything downtown. I will definitely look into staying here in my future trips to Toronto.