Even before arriving, I asked Emma for a Mahjong set and she quickly borrowed one from a friend for us to have during our stay! She even gave me a list of eateries when I asked for recommendations. Emma was always accessible for questions and she even came by our first night (asking first if we would want that), to show us how to work all the appliances and answer any questions we had. There were extra towels and pillows, toilet paper, tissue boxes. During our stay, Emma stayed in the separate basement apartment, but she never interfered with us and we just benefitted from the convenience of her presence. Emma was a wonderful host and we would definitely stay there again!