Mark is a very experienced host. He provides very detailed and helpful instructions about the check-in. We did not install the app that was listed in the instructions. This caused trouble at the check-in, but Mark was very responsive and quickly resolved the issue. If you also travel from USA without cellular coverage in Canada, you may want to install the app before arrival.
The location is great. It's within 10-15 min walk to ferry, streetcar station, CN Tower, aquarium, and supermarket. It's very convenient for a family with seniors and young kids.
The view from the living room is good. My kids love watching the airplanes flying over the lake.
The room is clean. There are thoughtful tips here and there, including fruits in the fridge, maps on the counter, and toiletries in the washrooms. The only item I would recommend adding to the list would be a hairdryer.
The staff at the front desk of the condo community is helpful and professional as well.
Overall my family had a great experience at Marks's place.