This was our first time staying at an Airbnb after a couple of years wondering whether we should stray from hotels. We were not disappointed! Carol was extremely responsive, the place was exactly as shown-lovely, and the locations to two subway stations were close and easy to find (even for someone like me who often has difficulty with directions). Although we didn't need any assistance while there, it was reassuring to know that Carol would respond immediately if we had...based on how quickly she responded in the early part of the process. We enjoyed the experience so much that we booked our next stay with her the same day we left. Thanks so much, Carol!