The appartment was clean and functional for the most part and we enjoyed our stay.
However, a few things would have made the much more enjoyable. Unfortunately, the balcony has been dirtied by the pigeons which completely turned us off using it. We also found the furniture layout awkward with the first half when you come in empty and everything (living room, kitchen and dining spaces) all crammed into the second half. The result was that the very large TV was placed immediately at the side of the sofa so we had to turn our heads while sitting to watch it and it was too close.
Lots of automated messages with capital letters, but when we had a question we got an answer from Lana almost immediately.
But all in all a very quiet and practical place for visiting Toronto, with a metro entrance almost at your doorstep.