This is a tough one because I want to like this place. There were some positives and negatives.
POSITIVES: The unit was clean and comfortable inside. The beds are very comfortable and the TV's are big quality. It was a nice touch to have snacks left for us upon our arrival. The communication was pretty good (except for a couple issues) in regards to check-in and other things. Water pressure in the bathroom was good and the bathroom was very clean and updated.
NEGATIVES: We were reminded the night before that the check in was at 3:00pm so we planned accordingly. We were at Niagara Falls so it was going to be no problem. However, a few hours before check-in we received an email saying it wouldn't be ready until 4:00pm. This wasn't cool because we had nowhere to go for an hour. With such a late check-in we shouldn't have had to deal with that. At the very least, a nice gesture would be to give us a small credit for the inconvenience. Second, there were several broken items in the unit and that gave us a bad taste. First impressions are important. The back door handle was broken off, and the rail in the bathroom was broken off......which brings us to the third problem. We went out for the afternoon on the second day and when we returned there was no parking available. The driveway had two vans blocking the entrance. They were workers that were doing stuff for the units. When we went into the unit the broken items were fixed. That was great. However, that means for that to happen they had to come into our unit while we were gone. That wasn't cool and we were very uncomfortable with that. We should have been asked, and the answer would have been yes. However, we weren't, so we left quite a bit of cash in our bags, along with 3 MacBooks and other valuables. We were not happy.
I am not trying to trash Dante or anybody here, but I think it is important to be honest. The actual unit is quite nice, but the things I mentioned should not happen by a super host on Air B&B. Lastly, the area is a little sketchy and there was alot of trash outside the unit in the front yard, side yard, and some in the backyard. That needs to be cleaned up. If all that stuff is taken care of it would be much better.