I arranged this accommodation for a friend from India who was coming to Toronto on business. I did not stay there but I did visit the unit before finalizing the reservation. The apartment is quite charming and though it is below street level the ceilings are high and the unit is bright. Everything was provided, including a requested tea strainer, well beyond what would be provided in a hotel. It is a complete home. The unit is beautifully located in central downtown Toronto and there are many restaurants, shops and a major mall within easy walking distance. It is convenient to public transport. The one small difficulty is that there is no way to buzz a visitor into the unit... the occupant must go to the door. Since the building is old and historic, the halls are a labyrinth and it is easy to get temporarily lost. However, there are elevators and there is side access to Charmaine's unit which has an elevator and is less complex. There is no telephone landline in the unit but there is WiFi. This unit is not accessible for anyone requiring a walker or wheel-chair because of stairs in the corridors and the bathroom might not accommodate a wheel chair.