The inside of the house was very nice. Very accurate to the pictures but you are not actually getting an entire place. There was a tenant right below us. You are booking a part in a home. We had some issues while we were there. The house was freezing cold and electricity went down but Mathew and his assistant Mila were very good at keeping communication with us and ensuring that this was the first time. Mathew did end up refunding us one night due to the issues we were facing and his assistant did drop off a portable heater but that didn't do much because the electricity stopped working.
All in all, stuff happens and they were very polite and understanding of everything.