I had a wonderful time with Carl and Lisa. The place is super comfortable and bright, and allows for your own privacy (you will barely see Carl and Lisa pass by). The place is well located with two main street car lines and the subway 15min (5-7min if you want to catch a bus). They've always been very responsive and were extra flexible when I made an error with my booking, which was so appreciated. I would definitely recommend their place for a short/long stay in Toronto!