This was my worst experiences using the platform. I did not have any before this one. We spent 2 months in this property, so might be the most accurate review you may read.
Cons and issues:
1- We have a pending "privacy violation" request still pending. The host came once unannounced to "check on the smart lock battery". He never changed it and we were there for 2 months.
2- be careful you might not get your belongings back. I forgot my 300 dollars AirPods pro in the appartment. I still did not get them back and the host does not answer any communication anymore. Before that, he did not "find the time" to give my property back until I write a Review. I was traveling then. He insisted too many times for my liking.
3- be careful, the host might want to do some basic home improvement by ripping you off. the sink broke while we were there and the host requested that we pay 1300 dollars for a sink that he should have fixed in the first place, while we did not have access to the kitchen for a week, and while we the sink fell down and "HURT" my wife on her arm. He we't through Airbnb claims system. They sided with us and apologized for any inconvenience.
4- be critical of other reviews. the host called us 1 week before we leave and asked for a 5 star review in exchange for a 50 dollars Amazon gift card. As you can see, we missed that opportunity.
5- the condo is VERY small. And the ice tower is very busy. Waiting for an elevator is the worst. We always plan for a 10 min wait to avoid being late.
Pro's
1- good location
2- Good sound isolation
3- the kitchen was well stacked and had everything we needed.