John and Laura were very accommodating about checking in a bit earlier, which I really appreciated as it was snowing that day, and I was tired from a long journey from the States. Also, John came down and helped my boyfriend use the Apple TV and Laura gave us new towels since we used and re-used them all. The bed was very comfortable, the fireplace was really warm and comforting, and getting to use Netflix was great. But the only downsides were that we didn’t know children lived upstairs, and we were woken up by them crying/screaming. Also, there were instances of just general noisyness and even what sounded like hammering at one point. Other than that, it was a pleasant stay for my first time in Toronto!