We haven't met Brahm personally, but our stay was really good: everything concerning our arrival and depart was very quickly arranged, we got the keys without problems and the description of how to get to the apartment were detailed and clear. The room as well as the whole apartment were kept clean. We only stayed one night but we enjoyed it a lot. One could even see the CN Tower out of the window of our room. The only small minus: in our room was no air conditioning but only a fan... a little bit hot during summer. Big advantage: apartment located in the heart of Toronto's entertainment district, many clubs, restaurants, bars etc. around the corner. Good access to public transportation (around 25 min to Main Bus Terminal where Megabus and Greyhound leave). Brahm was very accommodating and he even allowed us to store our luggage over day which we could pick up late in the evening.