Unit is situated in a clean, quiet, trendy area of the city. We were easily able to walk around the city, visit CN tower and save on parking which is a huge plus. Playground right outside for kids to enjoy after a long day if needed. Underground parking which made getting to and from the car easily accessible and very safe. Ample room for a family to stay in and enjoy the city. Washer/dryer in unit, with detergent provided, perfect while traveling. Kitchen was stocked with supplies for families to be able to prepare food on a trip if needed with full size fridge which was very helpful as a family of 5. Bathroom was a good size with a tub and some toiletries were provided in case you forgot any. My only suggestion was the lack of a table to be able to sit and eat as unit only had 2 counter height chairs in kitchen. Gem was very attentive and responsive to any issues that may have arose and will definitely keep her in mind if we ever plan to travel to the city again.