This was, bar none, the worst AirBNB experience I have had. On our second-to-last night, the smoke detector went off at 5am. Hien didn't respond to phone calls, texts, or direct messages on AirBNB. Hien finally answered at 10:30am claiming that she "did not receive our calls." At 12noon, the smoke detector was still going off, as we were packing up to check into a hotel. That's when someone finally showed up to fix it. He was rude and dismissive, saying we shouldn't be upset because "these things happen."
Hien refused to refund us for anything except for the one night that we didn't stay at her place because we had checked into a hotel.
Other than the smoke detector fiasco, the place was OK. The pictures made it look nicer than it was. It was an otherwise pedestrian experience. However, I would never recommend staying here because if anything goes wrong, you cannot count on Hien to be responsive or available to fix it.