They have a Caucasian woman as the profile but they are not Caucasian (Pakistani). This entire ad is deceiving and definitely the worst experience I have had. The place was dirty along with all appliances. No toilet paper, No paper towels, No extra towels/rags. They demand that you wash your dishes but they do not leave a sponge or dish soap for you. I never received any check in details until I arrived and had to wait 30 minutes for a call back. After check in I attempted to contact “JESS” and never got a reply for 48 hours. I only got a respond once it was time for checkout. The cleaner showed up at 12:00 opening the door before knocking. Quick to send an email for an etransfer but ZERO communication during the stay. It is not as pictured and the mattresses/foam are uncomfortable. Not worth the Rate that they charge.