Our hosts were extremely patient and helpful in helping us check in. Due to unforeseen road blocks we were delayed to meet the host for the keys. She stayed on the phone and guided us through the rush hour traffic to get to the apartment. This process took quite some time but she was extrememly patient! The host stayed and asnwered amny of our questions an how best to travel and directions to travel to get to our conference. The fridge was loaded with lots of bottled water for us! The apartment was perfect for our stay. It was very clean and looked just as the pictures showed on line. There was a very COMFORTABLE sofa bed to accommodate us two travelers. We knew we were going to cook our dinners so we brought our own cooking oils, seasonings etc. It was also great that there were two thermostats to allow me to keep the sleeping area cooler on the sofa bed while my friend could sleep in warmer temps in the bedroom. Without a doubt we would love to return there again for our future conferences. The free parking was certainly a huge PLUS and the travel to downtown was just 15-20 minutes. Thank you so much for sharing this wonderful place!