This experience totally changed the way I see Airbnb, my first experience with Airbnb was not a pleasant experience but Brent totally changed my view. Before our family arrived in Toronto Brent was already in close contact with us getting the parking permit for us a head of time. Our first impression of the house was that it was very cozy and it have all that you need for a pleasant stay. Brent took the extra step and offered us advice on where to go in Toronto and kept checking in on us to make sure we enjoyed our stay in Toronto. I would definitely stay with this host again. Highly recommended!