Jo was great. She had an appointment and couldn't meet us when we were going to be getting into town; so she arranged a super easy lock box and we just let ourselves in. The apartment was just as pictured, Modern and sleek. It was located in an amazing area in the fashion district. The building has a juice and coffee bar in it; as well as a Mexican place and a nail salon. We found the bed so comfortable it was hard to get out of in the morning! The streetcars were right In front of the street and cn tower was walking distance! Would recommend this place to anyone looking for downtown stay.