Kivork was really great at replying quickly and is a very friendly guy. We had a few issues with the cleanliness of the apartment, but Kivork cleaned as soon as we messaged him, so if he continues to do it a bit more regularly then I think it should be OK. 3 people were living in the living room during our stay, although we never had to wait too long to use the bathroom or kitchen. Fairly cheap, so of course don't expect a Hilton. I don't think we would stay again, but if you need somewhere cheap with a host that is easy to contact and pleasant then this could work for you :)