The place was quite good overall. Stayed there with my wife, baby, and mother in law for 4 nights in May 2022. Being right by the subway is a huge plus. Clean and modern enough. For cons, the mattress quality was a bit poor, or at least the mattresses were soft and didn't suit my family. I didn't speak to John at all during my stay, if you want to count that as a negative, though there were no issues so it was ok for us. The bathroom was a bit small. Overall, I'd stay there again if I got a good price.