This was our first experiment into Airbnb and we were impressed with the entire process. Obviously the most important part was the accommodations and the place was terrific. It has been recently redone and it is beautiful. Every aspect was easy and designed to be user-friendly. Access was simple, the place itself impeccable, ability to communicate with Daniela was easy with prompt replies. Beds were comfortable, wifi easy to access and fast enough for us. It was an entirely enjoyable experience. I look forward to staying there again when our travels take us to Toronto. The unit is on the 2nd floor so we had to take our suitcases up one flight of stairs. Not a problem; I'm just noting it.