The bed is very comfortable and soft! We enjoyed it but if you need a stiff mattress, it is not. We had a compact Prius which fit in the adorable driveway, but would most likely not fit an SUV or truck. We never met our hosts, but they were responsive to our messages if needed. Those preferring privacy will be pleased at the ease of an independent check in. The bathroom was beautiful and the shower had amazing water pressure. The tap water was safe for drinking and tasty which was a plus when traveling for avoiding extra expenses.