absolutely top notch every step of the way. clear and timely communication, prime location, secure building, friendly concierge, easiest airbnb check in/out I've had. A few scuffs and dings here and there, but I feel that is to be expected with any Airbnb units so close to a sports/concert venue. Otherwise very clean, plenty of towels for all of your guests. More than comfortable space for the 6 of us.