Loren was a great host for us and our first ever trip to Toronto. Communication was super easy; she was quick to respond to any messages I sent. The place was everything it said it would be, the location was amazing! So close to so many great cafes and restaurants. Super safe and secure as well, and it's right outside a streetcar stop if that's your go to for getting around the city. Personally I love to walk everywhere, and found it within walking distance to everywhere I was planning to go! Place was comfortably clean when we got there, and wasn't loud at all (not much travels all the way up to the 13th floor, and the views were absolutely worth it!)