Great place for a quick trip to Toronto. It is exactly as pictured... very tastefully decorated. Our 2 nights were very quiet which is what you need after a busy day sight seeing. Laundry facilities were great to have after one of us had a food mishap and needed it. Fortunately, we had brought some laundry soap with us. Tall people may find the short beds a problem. It was no problem for me, and my 6'4" son made it work. Communication was prompt and precise. I highly recommend!