Chad's place was great! I was in town for a conference, and this condo was a stone's throw from the convention center. Is was also close to great restaurants and fun things to do when I had down time. Chad communicated well, and he was accommodating when challenges arose. Upon arriving, check-in was a bit tricky (e.g., getting elevator access, locating parking garage); however, it helped that we arrived late at night/early in the morning. Once we got those figured out, everything went pretty smoothly. One hiccup was that Chad's listing indicated that guests would have gym access, which was a selling point for me. Upon trying to access the gym, we found that guest access had been restricted. This was a bummer, but when I let Chad know he was understanding and made things right! The view was AMAZING, and it was the perfect size for two people. I would absolutely stay here again!