Melissa is simply the best! The apartment is highly recommended.
From the first night we knew we would enjoy our stay. Our flight to Toronto was delayed and we got to the apartment after midnight. Although Melissa had provided us with clear instructions for accessing the apartment, she stayed up just to ensure we accessed the apartment and got settled in. Over the next few days, she truly went above and beyond to ensure we felt right at home. She was always willing to assist us, very considerate of our needs/comfort, and always gave quick and clear responses to our questions.
The apartment itself is also great! It was clean, comfortable, warm (we visited in winter) and conveniently located to Downtown (just a few minutes to Downtown by the Street Cars. The Street Cars stations/stops were no more than 3 - 5 minutes walk from the apartment).
We would definitely stay here again.