location, space, cleanliness, safety - all great. definitely noisy as the condo directly opens out to and faces a busy alleyway (ie trash truck, garage doors opening/closing).
i had to have the windows open bc the fragranced cleaning products the hosts used were so strong, to air out the apartment. i didn't get a check-in email with instructions which made for a very frustrating check-in, and i ended up missing a concert because the key got stuck in the door + it took a while to get it resolved.
both instances, it took **hours** for the hosts to respond to my messages. response time was better once i met vivian face to face but then again i was checking out the next day. towels, though clean, were damp and folded; i had to hang them to dry them before using.
seems like my experience was a uniquely troublesome one though, based on all the other positive reviews.