Cutout from letter to host. we arrived and are shocked, how dirty the whole place is. Both bedrooms, bathroom upstairs are dirty. The pillow cases in the bedroom are decorated with foreign black hair, there is smudges of unknown substances on the walls of closets on the inside and outside in both bedrooms, smudges and stains on the walls everywhere of both rooms. Hairs and dust bunnies on the stairs leading up, next to the stairs and on the floor of every room. The bathroom upstairs is covered in foreign black hairs (hairs on floor on the wall of the shower), there are cringy hair and on both sides of the toilet. Hair on little towel. All of these black hairs that are everywhere are definitely not ours as my mom and me have different hair colors. There is a big knot of foreign long black hair on the floor of one bedroom, so we just placed one of the pillow covers that also has hair on it on top of it so we do not have to see it longer, ... Our host before you had a clean house corresponding to the desciption, so our dissapointment is big, because the description you post and market does not fit at all the dirty house you offer. With kind regards. 0Summary: The host still charged us for the night we had to spend there , because it is impossible to move in the middle of the night. We ended up laying down on the beds with our clothes still on.