The cleanliness was not up to par. It’s what led us to check out early and cancel the rest of our stay.
Mold was in the washer so we couldn’t wash towels. Some of the towels had stains. One of the bathrooms had a shower curtain that was dirty. Crumbs on the floor in the kitchen, the table, and chairs. The fridge wasn’t clean. A lot of the hardware and updates that were made in the house were unfinished or broken/falling apart. One of the bathrooms had a rusty brown ring where the tile and the wall met. The temperature in that bathroom was scorching and was very hard to turn to change it because part of the knob was broken off. It was burning our fingers just to touch part of the knob to try to turn the heat down. The other side of the knob was filthy.
There were some bugs, in 2 bathrooms. There were sewer ants coming through the drain of the tub.
The Airbnb host was friendly and understanding of the fact we wanted to cancel the rest of our stay. He communicated quickly and was very clear. Checking in was simple and easy, no issues there.
All in all, it was not a Superhost experience to say the least.