Noura was very accommodating. I asked for the opportunity to check in early and, though she could not guarantee a early check in as the cleaning crew was cleaning at the time, she said she would keep me in the loop for when the room was available. She told me promptly when the room was available, and every time I messaged her with questions she responded quickly and directly. The place was clean and not overly complicated to navigate. There are a a number of buses you can take to and from the downtown area. A solid place.