Allan was very responsive and answered my questions right away and very patiently. We needed to check out later than stated on the description (11:00) because we have a newborn. Allan, very kindly, agreed to let us check out at 13:00 without extra charge, this literally made our day very convenient. The place was spotless, clean, tidy and very tastefully designed. It is in the heart of the Midtown, so everything was a shot walk a way. We highly recommend this place and we will book it again in the future for sure.