Neal's place was exceptionally clean and tidy, as advertised. Perfect location, a 2 minute walk to the subway station and Eaton Centre, plenty of eateries around, was exactly what I needed for my business trip. Check in and check out was a breeze, excellent communication all around and the welcome basket was a thoughtful gesture, Neal asked what kind of milk and bread I liked so I would have something to eat on my first night, including some fruit and treats as well. Would highly recommend!