We had some unforeseen trouble getting into the home, but Aleksandra was very committed to helping us out and responded quickly to messages. I am confident that the issue will be remedied for future guests. However, the home is just as described, beds and linens and towels were high quality and super comfy. We had plenty of space for our family of five (3 teenage daughters). The neighborhood would be lovely to walk about in, however we were there in late December when it was bitterly cold. Nevertheless, Alexsandra helped us find many indoor options and restaurants and went out of her way to give suggestions to make our family trip enjoyable. The waters and sodas in refrigerator and friendly Bienvenue sign in the kitchen were welcome after our drive through a blizzard to get to Toronto. There were many lovely touches throughout the home which were welcoming (toothpaste and spa slippers and games and snacks). I highly recommend this home.