Really had a bad experience at Heather's apartment. We found big bugs on the kitchen counter, in the living room and in the BED. When I say bug, I really mean big nasty bugs and not just fruit fly. We found three nasty bugs in the bed. Heather told us she would refund us and as soon we were out of the apartment, we stop hearing from her, no news nothing, she completely ignored us. Horrible experience at her place.