Yu Wen/Iris was a really wonderful host! At first we were nervous about the check in process; depending on people coming and going from the building seemed questionable, but fortunately someone was exiting as we entered the building. Even if no one was coming in/out (it wasn’t as busy as is suggested, particularly as we arrived at 6 PM during the coldest night this winter), I’m sure that the security guard would have opened the door. The condo itself was as pictured, though small as one might expect of a downtown TO condo and not necessarily as imagined based on the photos. The one and only issue we had was when we arrived and realized the wi-fi wasn’t working. We notified the host and she responded and took care of everything immediately by having the internet provider reset the connection remotely. The location is perfect with theatres and highly rated restaurants minutes away. A great place overall!