The place well well situated in Toronto and easy to get to all trains. Unfortunately check in was difficult because concierge didn’t have our names and the host did not pick up when we called for help. Check in instructions were very long and confusing and could have been simplified.
We requested a late check out and kept getting told that they couldn’t let us know just in case someone else booked the place the next day and the only we could have late checkout was if we booked another night. We could see online that the room was still available on that day so late checkout shouldn’t have been an issue.
We would’ve had a more personable experience at a hotel and next time we would do that instead for the cost.