Although we didn't see Alan, he made it easy to access his condo. It was quiet and had a view of the waterfront and island and we could watch small planes taking off from the island airport. The small balcony had a good view but suffered from traffic noise. The bedroom was small but we slept soundly. We had to leave at 11 as new guests were arriving later so we left our luggage at the Intercontinental Hotel near Union station and collected them later for our evening flight home. This is very easy to do and only costs $3 per item.