Sam is a very helpful person! We rent for 3 weeks and when we arrived, because of health issues of the guest that rent the condo prior than us (he needed stay longer), Sam changed us for another condo in front of this one, (actually bigger and with wash/dry). In the second week we moved into this place. The condo is good, the location and the view are great.
Due to some other issues, we asked Sam to cancel our stay and he promptly did and refund us.