Pros: Victoria and her husband were very kind and accommodating. When we had any issues they immediately responded to help ( extra heater, allowing our luggages to stay a bit more at check out, tried to help when one bed frame broke under our weight) and very easy going in many ways such as flexible check in. Cons: My wife and I found the place much more smaller than expected but this is also linked to our inexperience of airbnb ( 1st time ). Also, the bed support issue I mentioned earlier is due to IKEA furniture quality ( producer fault , broke when I leaned forward to get my things , Victoria tried to help with good faith though) and finally and most importantly we expected a bit more cleanliness but for some it may be OK.