Kerui was quick to respond to emails, and the room #2 bed was comfortable. I like that the windowed opened for air. The desk for workspace is a large coffee table that is too low to work on from the folding chair provided. The kitchen was as described. The bathroom had black and red mold in several places on walls/floor of shower. And despite the no smoking sign in the bathroom, someone was smoking in there a couple times per days, plus I found a cigarette butt in the toilet once as well. The young family lives upstairs and can and family sounds, including a couple arguments late at night or during the day, could be heard downstairs. I feel for young families, it's a lot to juggle. The plus side: It's a good neighbourhood, quiet and close to transit. With tiny adjustments, the stay could have been great. I wish her and her family all the best! There are a lot of other great reviews, so hopefully this was a one time thing.