Arlene's place is perfectly situated downtown in Toronto and in a nice building. It's pretty bare bones but nicely decorated and comfortable overall. The amenities in the building are nice, especially the rooftop. Overall I'd give it 4 stars because the bedroom door to one of the room doesn't close fully (room with two beds) due to one of the mattresses being in the way (not really adjustable). Skyviewsuites, the property management company, was responsive and helped us when needed, including having someone show up pretty late to check us in as we didn't get to the unit until around midnight that day.