I had booked a stay for 8 days and was unable to make it the first three days because there was a snow storm in Toronto and my flight was cancelled. I reached out to the host Letting her know and she said she isn't able to give me a partial refund even though it was beyond my control. Airbnb wasn't able to refund either so I lost three days worth of funds.
I arrived at the house and the room is the same as the picture however the bathroom was very dirty.