Lisa helped me and my partner out after we got stuck on a 12-hour layover at Toronto airport and needed somewhere to rest and recharge. I contacted Lisa super last minute and asked if it would be possible to check in early as we'd only be there for the day. She replied quickly and had the room ready within an hour for us. Once we arrived, the check-in process was very straightforward and it was exactly what we needed. Would highly recommend staying here if you need accommodation close to the airport and want more of a homey feel!