Sean is a very friendly, thoughtful, and helpful guy. He always makes sure that the guests are comfortable. He put maps and books about Toronto in my side table. He even printed out the recommended events and places to attend. It was a very pleasant stay. The place is clean with lots of sun coming in from the patio and the window, the interior is very lovely with a tropical feel, great access to downtown, and the cats Smudge and Pudge are just adorable! A very recommended place to stay in Toronto.