I booked this room for my Mom for a week. She said that Samantha was the best airbnb host that she's ever had. The communication was great; she took care of my Mom just like she's another member of her own family. Samantha and her husband and son were super friendly, kind, and welcoming when my Mom was staying there. Her dog Oskar is a cutie, which is a plus for us too. Some people may complain about the location, but it actually only takes around 15' to get to downtown (Eaton Center) by bus. Hence, it's not too bad if you're a traveller and want to explore the city a bit.