The apartment/basement was exactly as you see in the photos, very nice and cozy!! He had a bit a trouble finding the place due to the street being cut in two halves by a railway track, sorted in the end by a detour. It took us about ten minutes to find where the key was, but being in the back garden in the dark didn't help us, we had a laugh while searching for it. The place was lovely, and once you know where you are it's a piece of cake to get downtown by tram or if you prefer walking (45 mins).
Kirsten and Jeff were very nice,friendly and considerate but we liked Lola better (family pet). They needed access to the apartment a couple of times, they asked us before going inside, we didn't mind at all. The were very helpful too.
All in all, nice people and nice property.