I really enjoyed my stay at this Sonder location. The staff who were onsite on the day of my arrival were very friendly and helpful. They made checking in very easy as they ensured that my fob key was working (aa the fob was the alternative to the usual access code they provide). Theu also assured me that if I needed anything (more towels, coffee, etc.,) that I could just send them a message using the Sonder App which I found made communicating with them so much easier. I noticed their response time was quicker through their app. As for the room, it was nice and cozy. When I found the room getting warm, I requested a fan and they came and left one at my door which I appreciated. Back to the room, it was clean and also came with clean sheets, linen/bedding, towels, and toiletries. The blinds pulled down creating a safe and private space within the room and out of eyesight of surrounding highrise buildings. The Sonder has the design and makings of a fancy but cost effective hotel room.