I booked this place for my parents to stay overnight following my wedding. Location was great (and close to my reception location) and they said the apartment was nice. BUT they had some major issues checking in. We were provided with a phone# to call upon arrival for check-in, but they got a busy signal every time they tried to call. And no other contact# was available. Thankfully the guest in the neighboring unit was able to help them get ahold of the host so they could check-in. But it took a while and they ended up being late to my wedding reception as a result. Not sure why the code for the door wasn't provided in the check-in details for self check-in - then this whole situation could have been avoided.