Karen was nice, friendly and responds quickly.
The apartment itself is in a very accessible location, close to the train station and other amenities.
The house itself is very clean and a pretty little space, there is a TV to watch Netflix, tho we didn't use, there is a small kitchen, you can cook eggs, pancakes or anything quick and easy.
The only thing is that the water pressure of the shower is slow, but it is doable.
I would recommend and stay at this BnB again..