Gilda was the best host, she responded very quickly and was very helpful with her answers, she told us to never hesitate to ask any questions. the building is in a great location in toronto, tons of restaurants and stores for quick grabs in walking distance. the space is on the 47th floor so be prepared for some pressure on your head and your ears may pop. the space was very clean for the most part. we had access to free wifi, a smart tv, laundry, towels, shampoo/conditioner, pool and hot tub, as well as ping pong and pool tables in the under ground level. the bed was VERY comfy and the view is amazing, overall a very lovely stay.