We did not meet Aleks in-person but during our stay we kept in touch for any questions via text. He was very responsive, gave us information about the location hours before our arrival to the condo, answered our questions within an hour and checked up on us every few days if we missed anything. The condo had everything you can imagine like a home. Location of the place is also great, public transit is just a five minute walk and you have a small shopping center across the street. We were provided with a parking spot in the underground parking as well. You'll probably not want to miss out this place as it also has a great view by the balcony/patio. An awesome place to stay in Toronto if you don't want to be close to the downtown area or wind down after coming out of a party.