The apartment is nice and clean and has a good location close to TTC and High Park and several stores and restaurants. However we had a problem in having our requests addressed by the host. There was no duvet for the sofa bed, i messaged the host 3 times over 3 days asking for a cover as it was cold and we needed to have that delivered. We were promised after each message to get that delivered and we never got that. We all ended up sick. We never saw the host, the communication is mostly pre-written standard messages for how to check in and check out, or very brief answers to questions.