Great location and communication. We arrived earlier then the checkin time but Sarah was able to get us in early, instead of leaving us downtown Toronto with a bunch of luggage. Anytime we messaged Sarah she responded quickly which was appreciated. The location is phenomenal for downtown. Close to Rogers Centre, CN tower, King St, etc. We did not need to Uber or Cab once, as there are tons of restaurants close by. The unit was clean, with views of CN tower / Rogers Centre. Would recommended for couples and up to 3 people if needed.