Kate was excellent when we needed accommodation in Toronto for one night at short notice due to a cancelled flight. She allowed us to check in early and was friendly and professional when she met us, offering us tips on the area and showing us around the apartment. She even arranged a lift for us to the airport early in the morning.
The apartment was superb, with all expected amenities and more, well furnished and in an excellent location with a spectacular view. Three of us stayed there, with two on the queen bed and one in an inflatable bed in the living area, and one more could comfortably have been accommodated. The building contains a recreation area with gym, pool, sauna, steam room and games room, and we all agreed it felt more like staying in an upmarket hotel than an apartment. We would have loved to stay longer or live in the place longer-term, and highly recommend.