Lisa was very easy to contact when our arrival was delayed 6 hours, we had a laptop computer which worked much better than an older I phone for air bnb. Thay came out in the dark and helped us in to the apartment. The apartment was very clean and had lots of led lighting which made it very bright and airy especially for a basement apartment. The smoke detector was working and well placed. The subway train rumbling was not sufficient to bother us sleeping. The entrance is down a very dark passage between the houses , we would strongly recommend a flash light . There may be a motion detector light above the basement stairwell but we could not see one. There is a raised step at the top of the stairwell easily tripped over. The internet was fine for us but it may not be robust enough for working from the apartment. Apart from these few comment s the place was fine and we were happy both the apartment and the location