Brigitte was not there but she advised us who to contact if we had any questions or problems. Brigitte had a parking pass for us on the table with other info and was all self explanatory. The location was great, the grounds were immaculate, the setting was calm. The house was clean and had everything you needed if you wished to cook. Had a washer and dryer if needed. Couple of good coffee/cafes near by. Transit close and the UP train to the airport minutes away. Would stay again next visit to Toronto.