Wayne gave me information immediately upon accepting my request. He's friendly and professional.
I really appreciated the information sheet he left in the unit. Having multiple contact numbers was a great comfort. After a couple of days, he contacted me to make sure everything was ok.
This is a great unit in a secure building in the perfect location for any event at the Metro Toronto Convention Centre. The bed was so comfy I had trouble getting up to go to the conference. Basically the unit is as the photos show, no surprises.
I hope I can stay there again sometime.