This was the perfect place to stay in Toronto for the two weeks that I was there with my husband. Getting the keys was easy upon check-in as they were in a lockbox at the entrance, so arriving late was no problem. The place was spotless, very clean and all new amenities - bathroom, new furniture, etc. The bed was comfortable and the air conditioning was functional. There was plenty of closet space to put your stuff, along with extra blankets and pillows if needed. The hosts were very easy to communicate with and answered right away. They were extremely accommodating and helpful in every way they could be. Overall great value and experience at this place! Would highly recommend.