I was going to write a long Epistle about my stay with Douglas and his family, but I'd try to keep it as short as possible. my family and I eventually checked into this AMAZING apartment on Feb 11, 2021 after several moves and uncertainty due to covid. Douglas was ready to refund any excesses and adjust our pay based on the actual nights spent. we spent about 3months in this apartment and didn't miss home for one day as this naturally became home to us and Douglas and his family, our "Canadian Family". we are new immigrants to Canada and he and his family made sure we settle in pretty well. the Location is fantastic with every thing you might need in walking distance. a park right across the house was quite convinient for our little boys (ages 4 & 2). the house was totally clean, toys and games to keep the kids busy, response time was fast and actions were quick... alot of help from Douglas and Jenny... and Artemis (the dog)... oh my.... she gave us alot of confidence so friendly and accommodating of strangers like us 😂😂😂..... the before, during and after service provided by this AWESOME family cannot be over emphasized.... I will definitely recommend them anyday... I sincerely can't think of anything worth improving on. all I'd say is keep doing what you do. they are indeed superhosts in all sense of the word ... when we had to extend our stay beyond the initial period, they offered a juicy discount for us, we felt so much at home that it took us 3months to eventually drag our selves out of the house into our own place... as we were not willing to leave them so quickly 😂😭😂😭. thank you Douglas and Jenny.... thank you for your love, care, and help... thank you for accommodating all of our excesses as I'm sure my little boy disturbed you with his cries at odd hours of the night but you never for once complained about it or ever even mentioned it. As promised, we will definitely stay in touch. our next visit will definitely be through the front door and not the side door 😂😂😂😂😂.... my love to the kids...