Nedo was great, helped me get settled in then left me to it. Was quick to respond the few times I had a question. The house is great too, the pear tree was very bountiful which was a wonderful bonus. If you can stay here during October for the pears! It's also extremely convenient to the subway station, about a two minute walk to the Emerson exit of the Landsdowne station. The house has everything you need, I stayed for a month and was quite comfortable.