First off, 1pm is the listed check in time, but was we were told we could not check in until 5:30pm, the day of checking in! Unclear directions when arriving to the location. The host uninvitedly tried getting into my car without permission then proceeded to yank on my door handle aggressively when it was clearly locked and we told her no several times. Finally required for me to get out of MY OWN car and for my boyfriend and the host to proceed with the complicated parking procedure. Host was in such a rush overall that she took the apartment keys with her and left us with no choice but to stay in the room until the following day. Without the key we couldn’t go to our dinner reservation after all since we couldn’t get back into the building or even lock the room door.
Overall the place was nice, but the host and co-host made the experience complicated and frustrating.