My group and I didn't meet Dang during our check in (used door code) but, we did meet him later on during the evening. Checking in and out, was very simple. He also had some thoughtful touches - chocolates, mini fridge, drinks in one of our rooms.
Having only electric fans (because no air conditioning) was not a problem for us, since we weren't around during the day and slept comfortably during the night. Dang was always seen mopping the floors or cleaning the washroom before leaving in the morning. He would also insist he could make us breakfast - his omelettes were amazing!
Overall, no issues during our stay. If we find ourselves in Toronto again, we would like to book with Dang again.