No towels for the shower, no hand towels, no garbage bin in kitchen or recycling (we just used our own plastic bags), no response to our request for a late checkout (the cleaning lady was there until one hour after our check-in time on the day of check in), place was freezing cold with no ability to increase the heat (thermostat was locked), the host called me right before checking in to vent about their guests the night before having a party. These rude guests must have smoked indoors as we could smell the smoke. While it is unfortunate that this happened to the host, it was unprofessional to call me about it with the tone that was used. She told me accusationally that if I was having a party she would just kick me out, and was clearly angry. This should have been expressed to the previous guests, and not to me. Aside from all of the aforementioned issues, the place was nice and location is great.