Josel is wonderful, she was super helpful, very easy to get a hold of and was sweet enough to get us a box of chocolates to enjoy during our stay. Now, the place is awesome! My boyfriend and I decided to take a winter getaway to Toronto as our first trip to Canada (call us crazy, we know). The view from the apartment was absolutely incredible, the pictures are great of course but in person it is jaw dropping and waking up to it every morning does not get old. The place was spotless when we arrived and checking in and out took less than 5 minutes combined. There is a parking garage below the apartment building if you don’t mind paying, we paid for the week and it was very reasonably priced. Below the apartments are a grocery store and a liquor store, which was ridiculously convenient for us with the cold weather, didn’t even have to go outside if we didn’t want to! The pool, gym and rest of the amenities were up to date, clean, and just wonderful! The subway is less than two blocks away and takes you downtown to do all the tourist-y things you could ever imagine. I highly recommend this place to anyone staying in the Toronto area, if it’s one night/few days, first timers/business trips this place is perfect for everyone and anyone.