We had a wonderful experience from beginning to end! Nathaniel was extremely quick to answer emails, mostly within 30 minutes of sending them. Always polite and very thoughtful. We appreciated the little booklet he left us, filled with information about the area, where to eat, and how to get around. The apartment was exactly as described, and exceeded our expectations! Spotless throughout and very comfortable. Picture perfect spot across from the Toronto beach, close to many amazing little restaurants and shops.