May was friendly and communicative when I met her and answered any questions myself and my family had. I didn't mind the area so much since it's in Chinatown and it's walking distance to everywhere but there are things to consider for those who are interested in staying here. Free parking is difficult to find but there is a parking garage that offers maximum of 24 hours that is walking distance. The area is a bit sketchy but I had no problem during my stay as long as you're aware of your surroundings (this goes for everywhere at night). Other than that, I wouldn't mind staying at May's place again the next time I'm in Toronto!