I booked Claire and Emily’s place for my older parents (in their late 80s) while they were in the middle of moving homes. They stayed here for a little over a month and were extremely satisfied.
Before the booking, the hosts were super helpful and responsive in answering questions related to accessibility and safety in the apartment. Even though it’s a basement apartment, one can access it easily with just a few flight of stairs. The hosts have installed handrails and sufficient lighting for safety. I also received detailed check-in instructions a few days ahead of the check-in date.
On the day of check-in, the hosts accommodated an early check-in request which allowed us to gradually move in the stuff before depositing our parents in the apartment.
The overall living space is well designed. The hosts have carefully thought about the daily living necessities and made them available at the right places in the apartment. The apartment also has an entrance lobby with a coat closet and a place to rest your boots/shoes. Access to a full laundry was a bonus for my parents. There were a few times when the hosts even cleared out the garbage from the apartment that my parents had temporarily left out in the entrance lobby.
In the middle of winters, being able to park your car in a driveway that was regularly shovelled/salted by the hosts made entry/exit a breeze for my parents.
I would highly recommend this place for short and long term stays in Toronto. The neighbourhood is super friendly (and safe) with a short (5-15 min) walk to cafés, bakeries, grocery and the subway line.