Was told to go Hasty Market for the Key Cafe, was parked illegally on the street for 30 minutes after already being told check in would be delayed only to find out I was sent there for nothing as the cleaners had the keys. Was on the phone back and forth with someone who wasn't even the owner, struggling to figure out what number had to be put in as the Access Code for the Key Cafe. Eventually left and waited another 20 minutes in the lobby for the cleaner to come down and transfer keys. Went upstairs and the cleaner was finishing laundry for another approximately hour before finally leaving us alone.
House itself was great and affordable. Great location, clean place, decent amount of towels, great view, comfy beds. check in process was absolutely horrible. Downtown Toronto is hectic enough to not have to deal with a horribly unorganized check in process. was frustrated to say the least.