Host was easy to contact. Location is great. Unit is a little small/dark but it worked for the time we needed to stay there. The host have the fridge stocked with water and the unit was clean upon arrival. I do think the unit could use a fresh paint job. Some of the walls are a little dirty. I think a quick paint job would make this unit sparkle. The dryer did not work when we visited and the concierge gave us trouble with trying to use the on-site laundry services. They have a sign that advises temporary guests do not have access to the pool/hot tub/laundry area. The couch also needs to be replaced - the cushion in the middle has been busted by previous guests. I think if the unit was painted, dryer replaced, and new couch, this place would be fabulous.