I did not receive any information from the host, such as wifi and lock password, until I checked in. And no matter how much I searched, the wifi was nowhere to be seen in the room. The air conditioner had a machine but it didn't work and only two fans were running with strong wind when we entered the room.
I called the host several times but she didn't answer the call right away and when she was contacted she was very angry with me and she gave my son a huge insult by saying he doesn't speak english.
I had marked on the site that I would check in at 7-9 pm, but she didn't even know that, and she was very upset about the late call. At that time, it was around 10 o'clock.
However, we were unable to check in, so there was no solution other than calling the host. This wouldn't have happened if she had given us her lock number so we could check in. It was all the host's fault and I don't understand why me and my son should be treated this way by her.
Also, the hygiene in the refrigerator was very dirty, and the towels we used after we showered kept getting dusty, so we couldn't wipe them with a towel.
Truly, this was the first time I have ever had such a rude host in any of my stays and the condition of the room was also the worst.
It is clear that she is not interested in the guests using this room.