So i struggled with giving a 5 star or being completely honest and rating as i felt… going with honesty.
The host does communicate but… number of time i would be told he is sending me something “later tonight” and didnt. When reminding him - he does apologize but then did it again.
Also found him to be a bit, how should i say- patronizing? When asked about check in directions (later on that) which he didnt send in completeness (and i did double check) - his response was “it’s all in instructions i sent” - instead of just resending and making check in easy - he chose to argue and prove HIS point..
Now on check-in. Yeah… if you follow his instructions - easy enough… except instructions are like easter egg hunt… go there. Take a photo there… wait there… until i was in the building i didnt have apartment number - he would not give. To park - i had to leave my car by the building… go up… go thru the motions… and then get parking pass and go back down and park… all could have been avoided - take a parking ticket. Park in paid parking. When leaving use parking pass for the tenant..
Asking for id… then for photo… ontop of what airbnb asked is a bit of a paranoia and now i got him with a copy of my id…
Now onto apartment itself- great location no doubt. Right smack in the center of the city. There is a restaurant, bar, supermarket, drug and liquor stores all in the building.
Apartment itself is dated! Smelled like either vape or something else and smell stayed even after 3 days of us there. Since he has “absolutely no smoking or you will be charged” policy - i made sure i notified him of the smell right away… although i was hoping for smell/smoke free apartment.
Only 1 small towel per bathroom.
On positives - he did allow us to check in an hour earlier which was appreciated.
Refund of a security deposit also took some effort but eventually all squared away.
Overall - would give 3-4 stars. For the price and personal experience - would not be a Repeat customer…