The location was great the place was clean but I had hard time with elevators going up to the 60th floor as the key fob was not working. Every time we had to ask the security to give us the access to the floor and they were not very happy about it. Security advised me to the key fob I was given is not the original one to access the floor and should contact the host to address the issue. When I contacted the host he assured me that the issue will be resolved but did not get back to me after and I had to deal with security every time I had to use the elevators. Another thing was the electric outlet which was not working where tv was connected. I also had couple of questions for the host before check-in which I texted him and even called but no response.