I didn't get to meet Karen, but she made all arrangements so we are comfortable in her apartment! She got us a hair dryer when we needed one and quickly answered our questions via text messaging. The apartment was clean and functional, the location is very good, and the neighborhood quiet. I am a tall guy (6'5") and the apartment has low ceilings so I had to walk around with my head bent -- but it didn't matter much for a couple of days, and we were mostly outside anyway. Overall, I would stay at Karen's again -- the price is good, it is clean, and I like the location!