Paul was very helpful. He gave us 3 keys which were color-coded to match the color of each door they opened. Paul's place was superb. It is located within walking distance to everything anyone could possibly need and want to do while on a trip to Toronto. Paul was available by phone for any questions and was happy to help. He also had the fridge full of sodas, yogurt, pudding, bread, and other snacks. We recommend Paul and hope to return again. Thank you.