I hesitated writing this because I’m not a negative person - but I wish someone would have shared their experience before we booked so our pain could have been saved. This was the worst Airbnb we ever booked. Two things that pushed this from “not great” to “this is truly a nightmare”: 1) Every night for three nights at 3:45am we were woken up by the tenants/owners upstairs walking around. 2) The bed was so uncomfortable and squeaky I thought it was a box spring and not a mattress. We literally had to sleep on the couch for two nights.
These aren’t small things, and we worried if we complained the noise would be even worse in retaliation. I looked for hotels to book so we could just leave but they were all so expensive so we sucked it up. The Airbnb has foam noise padding, so the owners are clearly aware there is a noise issue. This was a super cheap stay, at $99 a night, but to pay $99 for sleeping on a couch and be woken up every night is wild. I’m not sure if new changes were just made and that’s why our experience is so wildly different than others.
I really hope the owners consider our request for a partial refund.