Location: you're close to Union Station (main station for Go transit, subway, train, and airport shuttle), Convention Centre, the Aquarium, CN tower, and 20mins. walking from Dundas Square/Eaton Centre, 40mins. walking from Kensington & China town . It's also very close to the Gardner Expwy.
Host: quick, courteous and clear answers. Exactly what you would expect from a good host.
Amenities: Bath towel & hand towel for each guest, coffee maker (coffee and tea included, bring your own cream/dairy though), soap dispenser in bathroom+ lotion + shampoo/conditioner dispenser, and there were even tampons so that really helped my friend (thanks!). There were slippers for us, which was definitely helpful when we used the pool & hottub, and we got to dry our towels in the dryer. Extra pillows, blankets, towels, anything you think you might need, it's there.
It's a smart home with a Nest system.
Aesthetic: It's beautifully decorated, and also practical. Nice little Canadian mementos all around, it was cute and fitting. All around very pleasing to the eyes in addition to the gorgeous view.
Parking: not included but there's a parking lot right in the building, don't even need to go outside. for 48hrs. we paid $40CAD.
Check-in & check-out were easy, keyfob system very practical, with printed instructions right on the door. They were clear and straightforward.