The check-in process was abysmal. They sent me to a location that didn't exist for a lockbox that I couldn't find. The apartment itself was okay (save for the incessant fire alarms during the middle of the night). You could feel springs through the bed every night, and the heat in the building was unbearable. For the amount of money I paid to stay there, I would've expected the Ritz Carlton, but I got the Ritz Cracker.