This was our first airbnb experience so we were unsure of what to expect but were pleasantly surprised! Joanne and Jonathan are lovely people who bent over backwards to make sure we were comfortable. They provided us with additional amenities not listed in the listing, such a child locks for cabinets and a diaper pail for our baby. They were super available and responsive. There are very few hotel options on the East side of Toronto and this is a great alternative. No complaints, would definitely recommend it to a friend.