The good: great communication and Anna allowed us to check in early. The location is great and in the middle of downtown next to all of the event centers.
The bad: the apartment was over priced for the amenities. The building appeared posh however, the apartment itself was mediocre at best. The furniture was cheap looking, the beds where uncomfortable there were scratches marks on the wall and one of the clean towels had a yellow stain on it. The worst part is there was no cable or Netflix so we were unable to watch TV. There was one small (40) inch TV in the living room. the advertised amenities it was very misleading. I would not pay this type of price for a lower budget place.