Our stay at this Airbnb establishment was subpar, to say the least.
On our first night at the location, from 12:50 am until 1:56 am, a suspicious male was violently banging all 3 doors of the house every 30secs to 1 min for the entire duration, circling the house and yelling. All of us were awoken gripped with fear as the banging shook the house. He came to our door showing a tracker for his AirPods pros as a ruse. We had 3 small children with us. We contacted the property manager and the police several times (4+ each) but they could not respond. The assailant took photos of the house and windows and our car in the parking lot. The man finally left at 1:56am but the police only arrived 2:20am. This was our first night in Toronto ever. We have never been in situation like this and resorted to blocking doors and gripping kitchen knives. Our kids had nightmares. We expected a sense of security and safety when signing for this Airbnb, and they were completely unable to deliver.