Jess was fantastic. Always responsive and extremely helpful. The location was perfect for my stay. Great views of financial district and lake. There is a balcony where you can sit and relax, having a glass of wine. The building is quiet and close to everything, I mean everything: supermarket, LCBO, train and bus stations, restaurants, parks, beach, shopping. I walked everywhere with ease. One elevator was not working and line to get in can be long.