We loved the openness of the communication. We loved the ease of check in. We loved being able to store our stuff if we arrived early (which we did) and then being able to roam around the area and discover all the neat shops and restaurants. Its situated in the perfect area. You basically have access to everything from this house. All of the coolest places in Toronto are so close by. We loved the room. It was cozy and quiet. We had our own bathroom which was great too. Xing and Ben responded quickly to all of the questions that we had which was really helpful. Nothing bad to say.