I will preface by saying this was our first AirBnB experience in Toronto, so I cannot compare this to other Toronto condos, however it fell below our expectations based on our other AirBnB experiences for the following reasons: Cleanliness: Within 15 minutes of being at the condo, our feet were solid black from walking barefoot on the floors. The children with us (1 and 1.5 years old) had black knees, hands, feet from crawling/walking. The screen door appears to have never been cleaned, so each time a child put their hand on the screen, they were covered in black soot (which then made their face, clothes, and everything they touched black, as well). It was a nightmare. There was a shoe print, also, in the bathtub. Odor: It seems like this condo was previously owned by a smoker. There is a lingering cigarette smell, and yellowing in the door jams, and above light fixtures on the ceiling. This was really unpleasant, and not ideal with two young children. Kitchen Utensils: There is less than bare minimum in the kitchen. We made pancake mix for breakfast our first morning, and then realized that someone needed to go to the store to buy a spatula, or something else, to flip them. Towels: You only receive 1 towel per guest for the entire trip, which would be fine since there is a washer and dryer. However, there are no hand towels to dry your hands, or floor mats/floor towels to stand on after getting out of the shower. Because the floor is so dirty, every time someone walked in the bathroom while it was still wet from someone else using the shower, there were black footprints all over the place from the dirty/sooty floors. If you sacrificed your personal towel to put on the floor, that meant you were sharing a towel with someone else, and doing laundry everyday. Linens: Some beds were missing mattress pads-- just a sheet on top of the bare mattress, and sheets are pilled and overused. Furniture: The chairs/couch look, and sound, overused. Every time someone would sit in the bar stool chair, it would make a loud noise. Omar let us know (upon arrival) that if that chair breaks, its okay. Again, however, with children, this is dangerous. Why would someone want to knowingly stay in a place where the furniture cannot be guaranteed to hold you? Directions/Information: There is one black binder left in the unit with a few crinkled pages ripped out of the prongs that give subpar directions in the parking garage. But there is no information on how to throw away garbage bags if they are full, and it states on the AirBnB website that you cannot talk to front desk. There are no directions on how to use the stove top, which was touch screen electric, and not the most user friendly stove top. A more informational binder would have been helpful. Other AirBnB's usually provide detailed information, like a FAQ page,...