I had a very comfortable stay during my time in Toronto and Hyla was very quick to reply to my queries. The flat is located on a lovely residential road within easy walking distance to the shops of Little Italy and Koreatown. There's a large Metro supermarket within 15 minutes walk and good transport links close by. The bed was one of the most comfortable I've ever slept in and I slept like a log. The kitchen is well stocked with utensils and cooking ware. One slight niggle was the lack of TV. Although there was one in the house, it was not connected to a working service and there was only YouTube or Netfkix (if you have an account) on offer. The walls between the flat above/next door are very thin, which was an issue for me as I am sensitive to noise. Apart from that this is a great flat.