The back yard was quite messy with construction. We did not know that they were doing construction/renovation at this time and, actually, while we were there. Given that outside space is at a premium for visits during COVID-19, the back yard was important to us. In addition, the workers left it messy. But it will be a beautiful space once the backyard construction is completed. Also, they were having problems with the electronic door lock, preventing us from locking the unit when we were gone (we could lock it when we were inside). It was a bit scary leaving our valuables vulnerable...though the entrance is a little hidden in the backyard. We did not experience any theft during our weekend visit.
The unit itself is beautiful! The cleanliness was great and the flowers a nice touch.
There were clear instructions on where to park given in advance. But just before our arrival, Leonard let us know that a delivery of wood arrived right in our parking spot. The alternative spot was so tight that, upon attempting to open my car door, I hit a stone landscaping ledge that took a chip of paint off my door. After that, Leonard and Sarah arranged a better parking spot.
Leonard & Sarah always responded immediately, both in person and by text. They were warm and friendly and tried, as best they could, to figure out solutions.