Karen was very proactive and informative. Understanding that it would be my first time in town and would need sometime to figure basic places, she ensured there was snacks kept in the apartment as well as clear instructions for a smooth check in process. She was thoughtful to check on every week to know if I required anything. As for the location, its a plus point as its close to the Union Station, was a morning walk the Harbour is close and the park near Ripleys. In all, for me as a first timer in Canada, Karen gave me a truly warm welcome.