We felt very welcome at the apartment, and Lavish was very accommodating to all of of our requests, especially since we had three generations staying in the apartment for a few of the nights that we were there. The apartment is exactly as pictured and is in a fantastic location right in Yorkville and close to all public transportation - we couldn't have asked for anything better. It is perfect for a family with one or two kids, but if the kids are bigger or need their own space it can get a bit tight. I would stay there again without a doubt.