Instructions were very clear for self check-in. Elidon was great at communication and the place was very clean. The bathroom is a little tiny especially for tall people however who really spends much time there anyway? The pictures were spot on in terms of accuracy. One note, it was a little chilly in the basement however Elidon was great to increase the heat from upstairs. It would be nice to have a portable heater for the other room as well. Otherwise, our stay was great :)