I stayed at The Richmond House for a month, the location is awesome, it's right downtown but on a quiet side street. The other guests were kind and respectful. A cleaner comes in twice a week to tidy up all common spaces. There was a brand new washer and dryer on site which was fantastic. Kintoo was very kind & attentive, if I had any questions or there was any problem he was there to take care of them right away. I had access to a nice spacious kitchen, my only critique is that some of the kitchen supplies were quite worn and outdated. Overall it was a great experience and a comfortable stay, I would definitely recommend Richmond House.