Jordon is quick in response and very helpful. His instructions are easy to follow and the place is exactly as described. The only thing I would say to keep in mind that it is a shared space, so once in a while, other guests might be a little bit noisy, but it wasn't horrible. Everyone was typically respectful; I didn't have to contact Jordon about it or anything. Overall I recommend the stay. Prime location for the cost, especially since it includes parking (I recommend standard or compact car if you're renting, Toronto roads are narrow).