Bill was extremely welcoming - greeted us out front and carried our bags up to the apartment. His place is exactly as in the photos, modern, clean, comfy and with all the necessary items for our 3 day stay. He even stocked the fridge with wine and beer for us! The luxury building is located in the heart of downtown Toronto, with a a huge rooftop which is absolutely stunning. The infinity pool is heated and overlooks the CN tower - a delightful experience.