I never had the chance to meet with Ha, but she was positive in all of the communication we had over text and airbnb messaging. She responded fairly promptly to any questions that I had leading up to and while staying at her condo. The neighbourhood was safe and is at a great location close to the exciting and bustling Queen St. The listing description was mostly accurate; it would be difficult to have a third guest sleep on the sofa, the condo was missing essentials such as toilet paper in the washroom and the air conditioning unit was not working. In terms of cleanliness the unit was dirty, especially the washroom floor and shower. Unfortunately we were unable to use the fridge as there was a strong odor from it. We would have felt more conformable if there were sheets on the mattress or if Ha had tidied the unit (as seen in the photos). There is wifi at the unit, but were never provided the information to access it. The check-in and check-out times were flexible which was appreciated.