We were looking forward to staying at Hiep's place however when we arrived, we were disappointed to find lots of hair all over the place, tons of holes in the walls, a ring around the tub of the bathroom, and hair in the tub and on the bathroom floor. The cover for the dishwasher door was also missing. The place truly did not reflect the photos and we ended up leaving about 20 minutes after arriving.
We communicated our dissatisfaction to Hiep and he was understanding and agreed he would process a refund. It is now 10 days past the check-in date and although we do not have the refund, the host is responding to messages. We hope to have this resolved soon.