We stayed for 4 days at the end of July. We arrived after midnight. So we were all tired, but the whole check in was super easy. Philip even provided photos of each step. I panicked a little bit after finding out that the couch was not a pull out. Then I saw the mattress in the closet. I didn’t realize that he did leave that particular info in the check-in instructions. My kids loved the mattress & shower. They said that the bed was super comfy! The shower was such a treat. Washer & dryer worked well. There were plenty of supply for everything you need. Towels, kitchen, & bathroom supplies were provided. Restaurants are so close. The location was perfect to everything. Philip was always easy to reach. I definitely would stay here again.