Noam and Steve were helpful with preparations before we arrived and that made coming to an unfamiliar city easy to do in comfort and added to the sense of safety. We showed up on Halloween and the children ran up with great excitement to hand us treats. Steve explained anything a guest might need to know about the place and any idiosyncrasies that might have led to questions, so we literally didn't have any that we had to ask the whole stay. We had a private entrance and weren't disturbed, although at times we could hear some family activities. What was stocked and provided met our needs, and there were lots of tourist materials, maps, and sightseeing things collected for perusal. Thoughtful touches were numerous. Clean and pleasant, yet small and not much natural light coming in. While one guest had to leave too early the last day to be sent off with their good wishes, Noam and Steve did check in to ensure all had gone well for the other before departure. Our only regret was that we spent the bulk of the time in the center of downtown Toronto and didn't have much chance to explore in the immediate neighborhood before or after commuting in and out.