Olena welcomed us with very warmly with a welcoming card and a bottle of champagne. She was very nice and timely with her response and the place is very clean in general. We weren't expecting such nice home decor and amenities like coffee & drinks but she had provided it for us in advance! She's very caring and understands what visitors need. The house is also 1-2 miles (<5 min drive) from big marts like Walmart/Starbucks/laundry mat/etc so if you have a car it's a very convenient place. On the flipside, if you don't have a car, it is about 35+ minutes away from the city part of Toronto. This house isn't in Toronto, it's the borderline (it's in Mississauga, the neighboring town) which we didn't know based on the description. However, it turned out well for us anyway because we weren't looking for a city/touristy experience -- plus we had a car so it didn't affect us much. I'm only mentioning it for the people who are not bringing a car, that it'll be a little bit of a struggle in terms of transportation to major spots. Other than that, the facility itself was clean and the host was very nice, caring, and responsive.