Mel's place was perfect for our stay in Toronto. With a great location just off a main road it was easily accessible by transit, and the surrounding area was very walkable once settled. Mel was very open and transparent in her communication before the stay, answering any questions I had and sending very clear instructions on what to do upon arrival. Self check in was a breeze with both doors having a keypad, also helped not having to worry about a key during the stay. She added a great section of local recommendations in her notes as well. The place was exactly as described and spotless upon arrival, with all amenities you could need during your stay supplied. Mel checked in through the app during the stay to see if anything was missing and to confirm checkout time. I would not hesitate in booking Mel's place again for my next trip with a large group, or recommending it to friends and family.