I met some problem that day and had to postpone living the room by 1:25pm. The hostess had been asking me for 40CAD because of this giving me a lot of reasons. She lied to me that they had a guest coming that day and got canceled the room because of my delay. I asked her to see the order, she cannot show it. Then when I go back to the room, the door is opened. She told me her mom was trying to use a knife to unlock it. What a terrible liar!