The location of the apartment is awesome! Close to Ossington, which is nice to go out, and just a short walk to Kensington market. Lin answers quickly and is very reliable. We were a bit chilly because of the AC, so we often asked her to turn it off at night. The room is in the basement with a tiny window, therefore it is kind of dark and more for sleeping than for hanging out a lot! It is clean, everything from washing machine and dryer to microwave works fine! :)