Jay's place is pristine, comfortable, and ideal for a small family traveling together. Jay provided lightening fast and helpful communication and always addressed any problem that came up (literally) within minutes. We especially appreciated having access to his lovely backyard, which was wonderful for having our daughter's grandmother over. We will def be re-booking for future visits to Toronto! (Little head's up: while heaters are provided, the AC does make the basement a bit cool, but bring a sweater and an extra pair of socks and you'll be fine!)