Ari is very helpful and always respond quickly. During our stay, we had experienced an unexpected toilet broken. He sent the technician immediately in the next morning.
The room is clean though. But for Asian standard, it can be much more tidier and clean. Dust and flies are in the room and came out from somewhere.
Also, the elevator has broken for a month and seems unable to fix it in the coming few months. So if you are coming with luggages, please choose another place.
Recommend to those who are looking for convenient location. Great location and 6-7mins walk to TTC. 15mins walk to the Galleria/ Metro supermarkets.