The towels and pillows were not clean enough;
The apartment wasn't warm enough;
The hairdryer was not available in the apartment and was brought to us the day before check out;
the bed is very unbalanced and very noisy and it is not possible to have a comfortable bed;
And the washing machine wasn't empty, and it was full of clothes and sheets;
But it was a good apartment in terms of access to the sights and proximity to the city center.