Eric was super helpful and responsive. I had an issue with the baseboard heater not working during the night, and Eric was able to come fix it in the morning. The location of the airbnb was great! 5 to 10 minutes walk to the subway and only a 10 min ride to the downtown area. My stay was great. Highly recommend this airbnb for anyone who wants to stay in a nice quiet neighbourhood outside of the downtown area!