Michael and Carole were very nice and reply very fast! The Airbnb was nice a clean, and for the majority was quiet, you could hear the steps quite a bit when you're in the basement. Watch out on rainy nights when going to into the Airbnb! My girlfriend and I we're coming back from the Aurora Night Festival (consumed no alcohol or drugs) and grabbed a pizza on the way back to the Airbnb. As we were trying to go downstairs, there was no light, so I pulled out my phone to flash the light on the stairs. One hand holding a pizza, one holding a light (my gf was holding a bag). As we were going downstairs, I slipped and fell, and as my hands were full, I couldn't grab on to the handrail. My elbows and back of the head are still bruised 3 days later. So watch out for rainy nights!