Mackenzie's apartment is amazing. Located in the very best part of the downtown, just accross the street from Union Station, and next to amazing restaurants and services. There's a supermarket just downstairs where you can buy anything you need, as well as pharmacy and bars. Taxis and subways were also available, but we just decided to take ubers which worked perfectly. Beds are super comfortable (medium firm) , and pillows are great. Sofa bed was also super comfortable, even for 2 people. The building is very luxurious and has all the amenities you may need. I got to use the gym and swimming pool everyday, which was actually fantastic. The view of the city and lake are unbelievable beautiful. Mackenzie was available and understanding 24/7, and although we didn't have the chance to meet in person, he was always there for us. I fully recommend this apartment if you like high standard and well located apartments. Thanks very much MacKenzie!