Rachel is a fantastic and thoughtful host. She was incredibly responsive and assured that we were comfortable. She arranged so many kid stuff for my children : toys, books and cozy beanbags, specific hobby materials. The children were delighted. Overall the place was just what we needed for our first staying in Canada. Turned out the apartment was much better than in the photos. We loved that wall window and patio to see snow falling and squirrels crawling around. The place was perfectly clean and had everything arranged for a comfortable life. I would recommend the appartement for anyone visiting.