Jiawen was very attentive and responded to our enquiry and request very quickly. Check-in procedure was very clear. The bedroom was a bit too warm at night but we used a thinner blanket that they left in the closet so that wasn’t too bad. The kitchen was indeed cold as other guests have mentioned, but we didn’t use it that often so it wasn’t a problem for us. The location was pretty convenient as it was close to highway and subway station. Overall we really enjoyed our stay here and will book again the next time we visit Toronto.