Lhei, the host was nice, she greeted us upon our arrival. The house was in a good location, easy access to downtown Toronto, and the airport. Once we checked in, we had total privacy. Lhei usually responds our email within 30 minutes. The house was clean and cozy, exactly as pictures posted on the web. Even with 5 people, the house still felt quite roomy. I will definitely stay again next time when I visit Toronto.