My friends and I were traveling to Toronto and we were all new to the city. Also we had 2 cars to park so Vincent helped us to park 2 cars in safe place. Vincent replies quickly and provides everything we need. I abnormally feels cold easily so I asked for the temperature to be higher (I arrived late and texted Vincent bit late about it) but he replies quickly and adjusted the temperature for me. I would highly recommend everyone to stay here also, if I have to go Toronto again, I would stay here ! Wonderful stay, wonderful place, and wonderful host.