Frank was a great host! We came in last minute and as we discussed a few days earlier I wouldn't be able to book until we got into Canada, once we did this was no problem and Frank accepted our request immediately. He met us outside his building and showed us the parking, attached supermarket, shopping center and bar before taking us up to he room where he showed us not only the room but the pool, workout area, lobby and sauna. We were able to check in minutes after we got there which was extremely convenient. The place was just as nice as expected with a tremendous view of the Rogers centre and can tower. The neighborhood was great and close to the trains and the harbor and the ferry to the island.