The decor and quality of the room was outstanding. The Sonder team was effective in fixing the issues but it took a bit to reach them. The code did not work initially for the room booked. Was moved into another room which code did not work. Eventually we had to sleep overnight into another room until our original room was able to be unlocked by code. After we moved in our original room, the bed fell in as there were boards missing. The sonder team was able to do quick fixes when we left and the stay from there was amazing. Would recommend but need to have patience if problems arrive.