This 2-bedroom is a no-frills stay in a great location close to the subway, grocery stores, lcbo, restaurants and coffee shops. The place was clean and comfortable, Janet was a responsive host however we did encounter several issues during our stay.
The bathroom sink did not drain properly, we were given 1.5 rolls of toilet paper for 2 people for our 1-week stay. The handsoap in the bathroom and the dishsoap in the kitchen were both watered down which made them rather frustrating to use.
The kitchen table and chairs were made from cheap plastic, they looked and felt like they came from dollarama or the discount bin at walmart. All of the plates, bowls, mug and glasses in the kitchen were soiled and had greasy fingerprints on them. We needed a can opener near the end of our stay and discovered too late that it was broken, to which the host responded 3.5h later offering us hers.
Finally, we had a major issue with the heat for the first few days of our stay. After repeatedly asking Janet to turn up the heat it remained at a comfortable temperature. We were very confused as to how it could be set to 24 degrees as we were told, there must be an insulation issue with the building because the host said it was very warm for her downstairs however it was definitely not 24 degrees upstairs.
I have been using airbnb for years and never had an experience like this, it was honestly a little shocking. It's very unfortunate that Toronto has become such an expensive city and accessing a clean, comfortable and affordable place like Janet's meant having to make sacrifices like those described above. Little touches go a long way in terms of making a place inviting and homey. I will know to read the reviews more closely next time I book a place.