Abigail made our stay very comfortable and convenient. She prepared a great information package that she shared with us in advance which really helped us prepare for our stay. Although Abigal was not there upon arrival to meet us, she was very reachable and helpful over e-mail. The apartment was fully equiped and had everything we could have wished for. Public transportation was right outside the door and took us within 15 minutes downtown Toronto. It must be said that the apartment could have been cleaner, but since we were only at home to sleep this didn't bother us too much.