i booked my trip months in advanced, and from day one helen has been very helpful and responded back very quickly. her apartment was above and beyond my expectations and more than anything i could of ever imagined or asked for. i did a first impression video for my youtube channel to go along with my toronto vlog, to actually show how amazing it really is, because the pictures truly don’t even do it justice, and i would 10/10 recommend to anyone who asks where i stayed. the apartment was exactly as described, along with all the amenities, the view was beyond amazing, i absolutely fell in love with it. it’s a cute little comfy apartment with cute little touches. it felt very homely and welcoming. the parking garage was easy to find but at first when i entered it i was a little confused, it took a minute, but then i thought about it, a lot of things are underground there so it goes down instead of up, like i’m used to. check in was very easy. i arrived at a bad time, it was about 6:45 pm on a friday and it took about 10 mins to actually get on an elevator to the apartment because there was just so many people waiting, but it was definitely the timing because any other time i used them it was only me on it or just like 1-3 other people. everyone i met there was extremely friendly and very welcoming, i’m not exactly the most outgoing or sociable person but it was very easy to meet new people who lived there and it definitely added to the experience for me. i truly don’t have one bad thing to say about my experience and next time i go to toronto or any of my future visits cause i definitely plan on it, i will definitely stay there if it’s available!!