Upon booking Athena’s place the day of due to our previous Airbnb host being unresponsive at check in, we asked Athena if her place was available for immediate occupancy and that we were willing to pay for early check in. Athena responded and said we could “check in right now”.
We were exhausted from driving 9 hours with a baby, and arriving to Toronto at 5 AM with our previous host being unresponsive. My 1 year old was so tired he just need a place to rest. So when Athena said we could check in immediately, I booked her place right away. And we started heading to her Airbnb location thinking we could check in. Once I booked, her responses became automated responses and she stopped personally responding to my messages. We waited around for hours for her to send our check in details and she finally responded that we couldn’t check in until 4 PM. Normally I wouldn’t mind having to wait around for check in, but we had a one year old who was restless. I felt she was trying to make quick money from us for a last minute booking. If she wasn’t planning to allow us to check in early, Athena could have just told us that. Instead we sat in the car waiting for her to respond with the hopes that the baby could sleep in bed.
As for her place, it’s a great location with parking. The concierge there were super nice and everything we needed was within walking distance.