I booked Haeleigh's place for a coworker who was traveling on business. She was very responsive and helpful in communicating back and forth with me about house rules, check in, etc. There was a bit of a snag with the self check-in, but she was very much on top of it and I appreciated her being proactive about it. Since it was a business trip, and my coworker's flight had been delayed, it was difficult for me to accurately let Haeleigh know his expected arrival for check in, but she was very patient and understanding about it all. Thanks Haeleigh!