Trish was understanding of my early arrival and suggested that I leave my case inside which made it easy to take full use of the day. She was very personable and straightforward. The location suited my needs to a tee. I had to go to CTV on Queen St. and Bell Lightbox on King and both were very close. The streetcar was at the end of the street (50 yards). The location had some places that looked sketchy but I felt safe all the time.