Clive communicated well with us up to the time that my husband and 12 year old stepson arrived at the apartment. Instructions were clear and though it was a bit tricky to find the apartment in the dark, they were still able to find it. The apartment is characterful, cozy and in a great location. My husband and stepson were very happy about the place. It was also very clean. They found the bed too small to share (they are both average sized people for their age) but it looked like it could be fine for some people. Clive had mentioned before we arrived that he could bring over an air mattress. At the time it didn't seem necessary but with the size of the bed we tried to contact Clive regarding bringing over an air mattress but we didn't hear from him. They improvised something for the other person and it worked out fine. Other than that one small detail, it was a great place to stay and i would recommend it.