Pros: great, central location that was walking distance to almost everything, including Tim Horton’s, Starbucks, Subway and LCBO all within 5 min walking distance . Prompt communication from Host to answer inquiries throughout the stay. (Also allowed us to stay an extra 1.5 hrs because of a flight delay, was very helpful since we were traveling with 2 small children. Spacious unit that very comfortably accommodated family of 6. Washer/dryer in unit was very convenient.
Cons: amenities unavailable, was told by amenities concierge that the strata re-coded the key fobs so air bnb renters could not use — this was a major drawback, as the gym/pool/hot tub was the main reason we chose this unit. Expected a cleaner unit given high cleaning fee — walls had visible marks/dents, sofa on main floor was quite dirty/worn down, just barely enough towels provided for everyone to use. Pull-out sofa on upper floor was unusable, many springs in the frame were broken or missing causing the bottom of the mattress to dip through the frame if an adult laid on it. Fridge did not work after first night, drinks/food had to be put in freezer just to make sure they remained cold (not sure if this was due to something we did or a pre-existing issue). Overall, condition of unit was okay and definitely manageable, but for the price paid we expected more, especially without amenities available.