After coming into the city and having my previous Airbnb with another host turn out to be a nightmare (resulting in a cancellation, full refund, and me being stranded in TO at night)— I reached out to Gail & James around 10pm requesting to book that same night. Even though my request was quite last minute, Gail & James were nothing but accommodating. With quick responses, thorough check in instructions and even a breakfast recommendation for the next day?! I was blown away by their kindness and hospitality!
My only complaint was the bed not being too comfy but other than that- would DEFINITELY recommend!