Our hostess was wonderful. She was there to welcome us. She was flexible on the check-in/check-out time. She was super nice and very helpful. The place is very central, close to everything interesting and everything you might need. The place is well decorated, clean and beautiful. Feels like somebody's home. The rooms are spacious and the beds comfortable. A lot of attention is put into details... I'd rent it again if I ever come back to Toronto.