My star ratings are based on location, cleanliness, convenience and communication. I’m not expecting to stay at the Sheraton at these prices and in this location. This unit is in a great location just a couple blocks away from trendy Saint Clair West which features a number of great restaurants, cafés bars and access to light rail transit that brings you to the Toronto subway system in just a few minutes. The unit is cozy, clean, private, tastefully decorated and the hosts go to great lengths by providing toiletries and other creature comforts like coffee! There was even a generous bowl of fruit! A previous commentor mentioned a low ceiling in part of the unit as a result of a bulkhead. While this is true, once you realize it’s there you quickly adapt, but basketball players beware. The hosts are great, respect your privacy, are eager to please and respond quickly. All in all, a 5 star experience.