Kathleen was very accommodating when I realized my arrival would be quite a bit later than expected. She is easy and clear to communicate with and wonderfully helpful with everything; parking, information, key access, and any other queries or requests that arose. The flat is lovely and open with great light streaming through, the location is the best, a quick walk to theatre row, or queen west / trinity bellwood, and streetcar access a skip away. Great flat, great host, great find. Thanks Kathleen