** GET ANOTHER CLEANING SERVICE FOR YOUR PLACE! PLEASE!!! **
I borrowed my friend's condo during the selling period of my house. And in return, we booked Haoran's place for my friend as a gift to his first trip to Toronto in his life. I know that area well. It is a good location, for both driving and public transit, just a little bit noisy from HW401 -- not too surprised.
However, the place was not cleaned (or at least not been properly cleaned) after previous guests left -- there is a huge female underwear on the door in the bedroom; the towers in the closet were messed up. tons of dog hair all over the place, including sofa, beds, sheets, shower towels; towels in the washer/dryer and my friend did not know it was dirty or not.
My friend contacted me and Haoran. Haoran admitted there was a lady with a golden retriever stayed there before. He agreed to refund the cleaning fees, and arranged another cleaning service, which is still a disaster -- they won't clean the floor with hairs until my friend asked them so.
Overall, it is not a pleasant experience for my friend to stay at Haoran's place. I was so embarrassed to see my friend coming back with a noticeable amount of dog hairs all over his belongings. And I still did not receive any refund till the time this review was published.