As we were about to go to bed, we saw clumps of hair under the blankets and pillows. We quickly addressed her about this, and she claimed the sheets were not dirty. As she was redressing the bed with new sheets, she would utter sarcastic comments and display disrespectful behaviour while she made us wait in the hall. She avoided us for the rest of our stay after the incident. Even if we were in the wrong, her actions were still shocking and we were not pleased after this occurrence which had happened on the first night.