Our contact with the host was all via email, and worked well. Ed's responses were prompt, addressing any questions we had. The procedure for obtaining the key was explained well (email), and allowed for flexibility in timing. "Check-out" was also completely hassle-free. As former Toronto residents in town for a wedding, we had little need for tourist information, so we can't comment on that aspect of hosting.
We selected the pleasant residential neighbourhood specifically because it was known to us and its location suited the purpose of our visit. Many of the large old homes have been renovated, providing an eclectic and interesting mix of architecture. It is an ideal, central location, close to the subway, University of Toronto, and great shopping along Bloor Street to the east. There are several very good restaurants on Harbord Street, about a 10 minute walk south and east.
The listing is essentially as pictured. The basics are provided, there is ample cupboard space, Netflix is a nice touch. Based on previous airbnb experience and personal standards, housekeeping could use some attention. A large window provides natural light during the day; ceiling lights are the only light source at night. A City of Toronto temporary street parking permit is available online, but street parking spaces can be somewhat limited on Friday and Saturday evenings.