Jonathan was always quick to respond and kind enough to check in during the middle of my visit to make sure things were OK. The location is great and only a very quick walk to streetcars (easy walk also to the train station) as well as lots of shops and restaurants. The building is a bit older and somewhat rough around the edges (could use a few updates here and there; nothing major at all), but the bedroom is clean and tidy. The bed is very comfortable and there is a nice assortment of toiletries available if you forgot something (i.e. shampoo, shaving cream, toothpaste etc.). Overall, I had a great stay!