Our stay in our double room was good but let’s talk about the common areas… Disgusting, dirty, the kitchen was just a mess, people don’t clean their stuffs, there’s no respect of the others. We had to do it ourselves sometimes because the sink was full. The fridge upstairs in our area was.. I have no words, it was disgusting: mold, food that’s probably been there for weeks because of the smell! So we kept most of our stuffs in our little fridge in our bedroom.
The only good thing was the check-in with this guy who had a Brazilian accent I guess! Super nice, he showed us our room and the common areas.
The other guy at the reception seemed like we bothered him or something. I had to ask a couple of times where was the laudry room “downstairs”, alright but where?
In fact, you need to walk through a dorm with a digital code (how am I supposed to know the code?) with people on their bed just chilling to go through another door outside to find the laundry room!
Also, we sent some messages to the host a couple days before our arriving because we needed some help for our arriving in Toronto, like we didn’t want to be lost so just asking for some advices! No answers, I didn’t have any contacts with the host who seemed very busy because she didn’t reply!
Anyways, good bedroom, some dust but we knew what we paid for, it’s still a hostel with common areas so we knew that it wasn’t gonna be perfect BUT that disgusting??? People have no respects and don’t know how to live in society. I’d like to visit their home, I hope they’re cleaner than in this hostel.