While my partner and I did not have the pleasure of meeting Melissa, she was extremely responsive and accommodating to our inquiries and requests. The space was beautifully renovated, cozy, and clean, with comforts such as wifi and netflix, as well as the essentials (towels, laundry, shampoo, hairdryer). In the gorgeous and safe neighborhood of Roncesvalles, it was also ideal for our apartment search. Thanks for having us Melissa!