Patrice was terrible to work with. The building was doing work outside and for three full weeks, there were workers just outside our windows all day every day (on a corner unit so we were surrounded on the two sides facing the outside) and moved everything on the patio to leave tools, use outlets, and run cables. The host knew this ahead of time and intentionally kept this from us. When we reached out for some support on this, the person who was managing the property offered to help but didn't offer any solutions and rejected all of ours, also trying to guilt me about the cost of the property "barely" being covered by my stay. While I'm empathetic to tough times, it's not my responsibility to cover the hosts mortgage or costs. I paid what they asked.
The washer was broken, which the manager resolved but when my clothes were ruined by the service, she said "what happened to your clothing is between you and the company with whom you did your laundry."
Overall; rude, blaming, terrible communication, overall unhelpful and the place was only okay. Stains on the comforter, the couch was worn with many buttons missing, many outlets didn't work and the main lamp didn't have a shade, so was a bare bulb.
I'm sure the place is great normally and we were so looking forward to it, but we had a terrible experience. Location was great, but I felt trapped and like a zoo animal while I was trying to work and live for the month I was there and working with the manager of the unit was an absolute nightmare.