I really enjoyed my trip to Toronto and as well as Diana's place. She made sure we got settled in with all of the stuff we needed to know about the building, but her place was full of pet hair; from the floor to the bedsheets to the curtains. She also didn't have any cleaning supplies so we, as guests, weren't able to sweep the floor before we checked out... But other than that, she is VERY flexible with the schedules and it was a very friendly environment!