Euge was very friendly and extremely helpful upon my arrival. The apartment is just as pictured, in a GREAT location. It was walking distance to everything! Apartment is very safe, quiet and clean. The only downside is the lack of kitchenware and utensils. Euge was very accommodating and checked in throughout my stay to make sure I was comfortable and enjoying the apartment. I would definitely stay here again the next time I'm in Toronto!