I received great detailed instructions on finding the building/parking and for the check-in process. The location is great, safe, and quiet. Perfect for walking to some of the main tourist locations, as well as great shopping districts (Queen St.) This is perfect if you're going to an event at the Scotiabank Arena (like we did). You're able to skip paying for daily parking in a city plus avoid uber/lyft costs as well as you only have maybe a 4 minute walk to the venue. Loved everything about this place!