This isn't a typical review, but one that I felt was well worth writing to share what a wonderful and understanding communicator Annie is. My husband and I had a trip scheduled to Canada and had reserved two nights at Annie's place. The night of our flight, the airline cancelled the trip and was not able to rebook us. Annie went above and beyond, kindly understanding and providing us a full refund. We were terribly upset to miss the trip, but Annie's thoughtfulness and understanding was the silver lining to missing our vacation in Canada. I hope to have the chance to stay at Annie's place in the future and highly recommend her as a host.