Frankie was a great host. Superb communication leading up to check-in, during and after. At check-in, security had a hard time seeing my profile in their system (at no fault of Frankie's) but they were able to get a hold of Frankie immediately, resolving this minor hiccup in seconds. Beyond that, great location especially if you are in town for business and/or conferences. I hope to stay here again next time I'm in Toronto.