Alex wasn't there but receiving and delivering the keys to and from the front desk of the building was easy. The location was great, the apartment was fine (had everything I needed). Unfortunately I didn't get to take advantage of thr amenities but they looked great. The only thing that was a negative (and this is not Alex's fault) is that I didn't have any cell reception in his apartment or around the building. He did have wifi so that solved that problem. Good stay.