Communication was not comfortable with the host. After our initial message asking if we could stay for 2 weeks, she did not answer another message without me having to write a second message 24-48 hours later.
12 hours before the flight she notified me that someone who works for her will have to meet us to take us in the building as the concierge will not let people in who don’t live there. When we spoke to him at the airport, he told me someone else would be meeting us there. Then that third person told us the apartment wasn’t ready as I said our flight was arriving at 5 and we’d be there by 7 and it was 6. Upon receiving the keys from the person who met us there, the garage fob didn’t work. After communicating back and forth with the girl who met us, who was then inside, she told us to call the concierge to let us in. He wouldn’t let us in when I used Golsana’s name and when I spoke to her following, she freaked out at me for calling the concierge. The building is clearly unaware or not ok with the fact that this apartment is an Airbnb and this was quite uncomfortable for us.
The apartment itself is everything it appears, even though the main area is small, it was comfortable for 2 weeks and would be very comfortable for less.
Unfortunately, though stylish and comfortable, there were many details that became apparent quite quickly. Light bulbs missing from lamps, dirty floorboards, a chipped coffee pot, a drawer in the kitchen with crumbs, blinds that individually fall down randomly, etc.
Despite communication and other small details, we were satisfied with the apartment and had a pleasant stay. Little touches and better communication would make this apartment a great Airbnb experience