We referred to this unit as the CAT-PEE-N’B.
It was unfortunate that cat urine smell was only one of a few issues. Communication was terrible. 24 hours w no response while expected to stay in cat urine smell. Management company was rude and dodge our request to move, running out our stay so we had no other option.
We arrived and there was no shower curtain in the shower, spider webs on the ceiling. The unit was dark and the floor very cold.
We requested an early check in as we had a wedding at 4pm on the day we arrived. That request was denied so the 3pm check in remained. We arrived and had to rush thru our prep, and left for the evening.
The next day when we awoke, a strong odour of cat urine was evident in the unit. The friendly cats scratch pad at the top of the stairs to the basement unit.
Having meetings booked all day, we left and made a call to the host. We were forwarded to a management company who said “it may be something the host cannot control, but we will get back to you” we asked to check out immediately so we could find another option. They did not respond for 24 hours.
Finally the following day, the host realized what the management company did and offered to check us out... now at this point we only had one more day in town and was not able to book into another unit w such short notice (2 day minimum). We were left with no option but to remain, forced to stay another day with the strong odour. In desperation, we bought scented candles which masked it slightly as we wondered if it would seep into our clothes. Really gross.
I would highly recommend against this space if it was in the state we recd it in. If they would have responded or offered some solution after our stay, I would be flexible on this, but even after we reported it, there was no refund offered.
Host was nice... but the management company useless. She could have offered a solution. Not cool at all.
Find another spot. Skip this one entirely.