This was my first experience with airbnb. Unfortunately it has put me off of the idea entirely. The reviews for this apartment made me very optimistic but unfortunately my stay was less than enjoyable. When we arrived the apartment seemed ok, it was rather warm as it was 30 degrees outside but the host was willing to turn the air conditioner on. We booked to stay for 2 nights, Sat and Sun. It was myself, my sister and a friend. On Saturday evening we noticed quite a few ants in the apartment and the Ac had been turned off. Being in the basement we were willing to deal with this and move on. I made sure to rinse any cups/cans used to keep the ant issue under control. We applied our own bag in the tiny garbage can to ensure the best results. The next morning around 9 we noticed it was not a small and issue at all the basement was infested with ants in the 10s. I contacted the host and received the following reply. "Yes, we're working on it but it's a slow process apparently. For now just clean them up as you see them. I have ant killer up here, I can reapply it" upon receiving this message we weren't quite sure what clean them up meant in the event that there were so many and nothing to use. The host never came to apply the ant killer, he didn't even come to see the issue. We ended up using windex to try to be rid of them, it only worked on some and we were left with the rest. We decided at this time that we would leave and not stay the second night. I contacted the host to tell him this and was told the issue was fixed (after we had left). He refused to consider refunding us for the 2nd night even though we were very open about the issue and asked for help. He proceeded to tell me we left an excessive mess and complained that we 3 females used 4 towels. I wasn't aware there was a limit to towel use. In addition to this, before leaving, we made the bed, folded the blankets on the couch, hung up our towels and were sure to put all garbage in the tiny can (it was said that we left it overflowing) I provided the bag myself for the tiny can and everything was in it, the lid did not close. I didn't realize this was excessive mess. We were accused of spills being on the floor and breaking the shower knob. I cannot even grasp at these lies, I leave hotel rooms as I enter them, let alone someone's home. If anything was left messy or damaged I would immediately acknowledge it and offer to pay. We were 3 mature adults having a few nights away. There was no reckless individuals present. I was appalled by the response. I was told I...