The checking in/out process was really smooth & I had a comfortable stay. Genti was super friendly and responsive. Apartment was as seen in pictures and had everything we needed. I particularly enjoyed how spacious the apartment is and how much sunlight it gets. Mattress was very comfortable and linen seemed brand new. Area was really accessible - we wanted somewhere with easy car and subway access and this was perfect. It was a short walk to the subway and we were at the ROM /downtown Toronto in 20 minutes. Yorkdale mall is also very close by and we really enjoyed that for shopping. I would definitely stay there again. Thanks Genti!