Communication. Directions and cleanliness were all exactly what I expected. The place was more “basementy” than I expected. I knew it was downstairs but wasn’t expecting it to be like a basement, I was thinking more of a garden apartment. The toilet seat is loose, be careful sitting down. Bed was comfortable. It was nice to have access to Netflix. We found the place a little warm, when we messaged he responded immediately that he turned down the temperature since it is controlled upstairs. Over all, it was a cute place. Thanks for being such a great host Michael!