Charmaine's condo is spacious and exactly as pictured. It was clean, comfortable and had everything we could have needed. The building is mostly for business use, which means that it's very quiet. I think we must have seen only two people in the four days that we were there. It is in the city so there is some noise but coming from New York it felt quite peaceful. It's a ten minute walk from the Royal York, where the free shuttle bus runs from Billy Bishop City Airport. The condo is conveniently located for many of the tourist attractions and has good public transport links. Communication with Charmaine was easy - she always answered promptly and was available to us throughout our stay, although we didn't really need to get in touch because there were no problems. Prior to our visit, Charmaine also promptly answered my questions and was very helpful with local recommendations for places to eat and visit. I highly recommend staying here and when we go back to Toronto we would definitely consider Charmaine's place again.