After I entered Canada I learned my cell phone, and therefore the GPS did not work. Traffic on 401 from Montreal was horrible that day which cost me hours. I did stop at the final rest area before entering Toronto to use their Wi-Fi and to notify Neil of my dilemma. He was very understanding and went out of his way to help me. He left the keys with a note in a convenient spot. He stayed up late to be sure I had checked in and everything was OK. Very nice accommodations and a great location near U/Toronto. Since I did not have an evening to walk around the neighborhood, I would definitely like to return and stay again.