From the onset of communications with Denis, he was prompt, friendly and helpful. He was happily willing to be flexible with us upon arriving by meeting us at the suite to drop off our bags several hours before check in as our flight came in to Toronto quite early in the morning. Upon meeting Denis he was very welcoming and assisted us with lots of great information about the neighbourhood, transit routes, and areas to check out. He made it very clear that he was available if we needed and that he wanted to ensure our stay was comfortable.
The suite itself is provided all the basics that we required to make our stay enjoyable. It was simple yet practical.We made use of the coin-operated laundry which was helpful and the suite was really conveniently located steps away from transit and a grocery store.
The only downfall for us was that there were minor renovations taking place in the house periodically during our stay (which Denis was very apologetic about) and that the downstairs tenant smoked. We did talk to Denis about this and he assured us that the suites are non-smoking suites but that the tenant downstairs was in the process of moving out which may have been why this occured.
Overall, our stay was pleasant. Denis is a great host who goes out of his way to be kind and helpful!