The WORST airbnb experience @ $165 CAD/night (to put things in perspective, we use airbnb frequently & all over the world and this is our FIRST negative review). -------> Found strands of black HAIR in the UTENSIL drawer -------> Alerted Jerry of the hair and his response: "We are sorry about that, and it should not have happened. The cleaner must have missed that spot. Please let us know if there is anything else you find." (how does hair end up in the utensil drawer and how does a PROFESSIONAL cleaner miss that and what do you mean, if we find anything else) -------> Since Jerry chose to not address the issue, except offer an apology, we had to remove the hair ourselves and doubting if the place has been cleaned in the first place, we had to wash everything before use and we had to get airbnb involved -------> When charging $60 CAD cleaning fee to the guests, it is the host's responsibility to hire a reliable and quality cleaner to do the job right (there were cleaning supplies and cleaning slippers (the ones I see @ Asian grocery stores) in the closet...PROFESSIONAL cleaners bring their own cleaning supplies -------> LIVING ROOM COUCH: the cushions had a MUSTY smell...we had to place a blanket on top to sit on it-------> KITCHENWARE: MELTED spatula (health hazard), worn-down non-stick frying pan (everything sticks), low quality, light as feather stainless steel pots, plates & mugs with CHRISTMAS HOLLY on them (in May) -------> KITCHEN/COOKING SUPPLIES: salt & pepper (basics like baking sheet (to use in the oven), oil of some kind, plastic wrap (for leftovers), foil, etc. should be provided) -------> 55" TV (OUTDATED - the sticker on the back of the TV states manufactured in 2011) -------> PARKING SPACE: at the lowest level (be prepared to drive up/down in circles FIVE times) - a very DIZZYING experience to say the least -------> AIRBNB EXPERIENCE = ACCOMMODATION + AMENITIES + HOST -------> Jerry's airbnb is SUPPOSED to be a centrally-located, higher-end condo EXPERIENCE and not just a higher-end condo w/ LOWEST quality & CHEAPEST everything. -------> Per the reviews, guests have noted his place needing deep cleaning and his kitchen lacking supplies (one reviewer actually purchased kitchen items and left them in Jerry's place for future guests). Jerry's automatic response of paying special attention to those issues and addressing them for future guests is just that - a meaningless, automatic response. Obviously, Jerry has not addressed anything because we were experiencing the same issues one year later. If Jerry invested just one-week's worth of his airbnb revenue back into his place, he could significantly improve his guests' experience. Being an airbnb host is more than just providing guests with a place to stay. Jerry was a HUGE disappointment as a host and we will not be as trusting of the superhost status going forward.