Agatha/Anastasia was completely in responsive to calls, texts and Airbnb messages. I arrived at her condo at 415ish and attempted to get more details than provided which was a lockbox code and a picture of said lockbox with a different code. The doormen were amazing and tried to help, had to call Airbnb for help and checked quite a bit of lock boxes. Additionally there were other cohosts, one did reply and provided a completely different unit and code which also didn’t work. Pat from Airbnb was great and and helped me cancel the reservation for a full refund! We also rebooked another condo which ironically turned out to be in the same building as this one. All of this finally came to a close by 8pm, it was a long 4 hours!