Holly was very pleasant to interact with and went above and beyond to ensure we had everything we needed. She even offered her iPad when my latop's airport was giving me trouble. The apartment is very tastefully decorated and has all the necessials. The neighbourhood was very family friendly and defintely residential but the Bloor line and trendy Ossington is only a little (but pleasant) walk away. The reason for my stay wasn't for tourism (I wanted something nice for the gap between my lease end and the start of my vacation) and this fit the bill very well. Great coffee too!