I stayed four weeks in Helen's place and it was an amazing stay.
The place is cozy and comfortable. The pictures are exactly same as the property and you get pretty much everything you need for a longer stay. Kitchen is well equipped and you will get all the utensils. Check in is quite is with a self check in lockbox and you get a welcome snack also :) TV is equipped with Chrome cast and a HDMI Cable. The cozy sofa In front of the TV will give you the perfect environment if you want to watch a movie. The bed is in excellent condition with well cleaned linens. Can assure anytime sleep in the cozy bed - may it be the noon, still you will fall asleep on this comfy bed :) Bathroom is very clean and you have the access to the toiletries. Bathroom height is little low, and as mentioned in Helen's notes, it is more suitable for a person who is less than 5 10'. Laundry room is located besides the bedroom and can access once a week.
Location is excellent as the TTC is just steps away. Nearest subway station is less than 5 mins from the bus. Subway trains are available in every 2-4 mins and you can reach anywhere in Toronto really quickly. There are many grocery stores, pubs and restaurants around the property and you can basically access all the places by foot.
In terms of communications, Helen is always available and attend to your request immediately. At any time either Helen or her brother Peter are in the property so that you don't have to wait if you have any urgent request. Nevertheless, she doesn't forget to check on you on and off to make sure everything is okay. Overall my stay was excellent and Helen is surely a superhost. I highly recommend this place :)