I had to come to TO last minute with my 3year old. Emmanuel communicated with me very quickly and accommodated a same day booking. She even met me at the unit to help me bring my luggage up, made sure there was coffee for the next morning and her sweet daughter brought my toddler a treat, took off her boots and got her set up on the couch with a show. The space was quiet and comfortable, just a block from a playground and 2 blocks from the subway and huge sobeys. Underground parking was awesome. Highly recommend and will be back!