My was easy to communicate with. She responded to texts and emails promptly. The condo was well situated in the city-everything you needed was at your fingertips and all areas were easily accessible. The unit itself was a touch smaller than expected (based on pictures) but suited our needs well (7 girls for one evening). The condo was well equipped and tastefully decorated. The building itself was very busy, but there was no issue with noise; just a wait for the elevator. Thanks My for your hospitality.