This was an incredibly disappointing experience since the cost is a premium for the location. We left a day early because we couldn’t sleep in this place.
First, the positives:
- Good central location with lots of restaurants and stores nearby. It also has Bay station about a 4 minute walk which is convenient.
-The place is clean.
- Bed was comfortable ( it is a softer mattress )
- Some items are provided, like Shampoo, body wash, soap and some coffee and tea, albeit with no sugar, Kleenex, and there is only one tea spoon.
This is about all for the positives.
Negatives
- it’s incredibly noisy. You can hear every person in the hallway and when they are opening and closing their doors its so loud that it sounds like people are trying to get into your unit. This happens most of the night up until 2-3am.
- Getting the key from a lock box 15 minute walk away is extremely inconvenient with luggage. There is a concierge, keys should have been left with them.
- The door lock is either broken or the key is warped because it is exceptionally difficult to get the key in and out the lock. It was painful and frustrating to leave the unit. My index finger is swollen and red from the pressure I had to apply to the key to get it to work.
- One of the windows was not sealed tight and on windy days there was a constant cold stream of air coming in and banging the blinds, which was another noise source.
- The windows look into an office building or something so I had people looking at me while sitting by the windows. So I closed the blinds for the entire duration of my stay.
- Strong cannabis smell in the hallway, as I think someone was smoking on their unit during our entire stay.
Overall extremely disappointing experience and the response rate from the hosts were slow. Will not book this place again.