Lionel contacted us in advance to make sure we would have no time problems checking in. He was very flexible and greeted us warmly upon our arrival. He walked us through the room and bath accommodations and pointed out all of the materials he had in the room on sights that may be of interest. Jean came by later and introduced himself and gave us a recommendation for a local restaurant and tips for getting downtown using the subway. The ad said that parking was available in the driveway, but Lionel's car was there. He moved it to the street so we could leave our car in his spot, since we used only public transit while we were there. By the way, we found the Hop on Hop off tour bus to be a very good way to get around and learn about many of the interesting buildings.