This is a hotel you just sleep in. No frills, very drab grey paint through the entire place. Same black and white poster in the hall and the rooms. Everything is self service- you restock what you need in the shared supply closet. The only real issue there was our coffee machine and cups- there was no soap to wash anything and it had to be done in our bathroom. Almost no room beside the bed.
Neighbors were very loud and smoking cigarettes in their room. We could hear and smell everything which was a bummer. I booked here because my AirBnB was cancelled due to a system error and I lost the apartment I wanted to stay in. The apartment was beautiful, highly rated, in a perfect spot downtown and only $100 more for the weekend, so I wouldn't say the value is stellar.
The customer service team was VERY nice, super responsive, and even left cookies from a nearby bakery on our door before we left. They get 5/5 stars for sure.