I did not meet Joanna in person, but I did meet Farrukh at the lobby. He was very nice; handed me the keys and showed me how to use them and walked me up to the apartment. Both Joanna and Farrukh were very responsive on texts, even when I got in later than planned.

As for the apartment itself, I absolutely LOVED it so much that I was so sad to leave. I wish it was my own apartment! The apartment looked just like in the picture. It was spacious, very clean and neat.
Just one thing I probably should mention is that when I tried to close the window blinds, I also noticed that three of the blinds were off (and were placed folded on the right side of the window. I managed to put up two of the three; The third one kept falling off so I gave up on it. This was not a bid deal for me as the blinds still covered the windows very well.

I also loved the lobby and the corridors of the apartment building; The corridors reminded me a lot of the W Hotel corridors in Bangkok; very classy and stylish.

The neighborhood is only 2 blocks away from the Eaton Centre mall where there's a food court. The Yonge street, where the Eaton Centre Mall is, also has many restaurants, and shops, etc...so the location of this condo is very convenient.

Overall, the next time I am in Toronto for 2 nights or more, I would definitely book this apartment again (assuming it's available). I very much recommend it.