The overriding problem with our stay was that the sheets and towels were not properly washed. They smelled of body odor! When we tried to wash them ourselves, (something a guest should never have to do) we found the washing machine wasn’t working, which explained why the linen was all unwashed. Athena said she couldn’t find anyone to come and clean or replace the linen, so it was left to us to strip the beds, find a coin laundry downtown at 9pm to wash them ourselves, (which took 3 hours) and then remake the beds. Without a way to clean the towels, we had to buy new ones for ourselves after 3 days (or choose to go back to the coin laundry, which we were not interested in doing.)
Athena refunded our $40 for the laundry but this experience is not what you expect when you pay thousands of dollars for a 5 night stay!
The location and view were awesome. The 3 lifts were slow and sometimes 1-2 of them were out of order. The garage parking was very handy to have in downtown Toronto! The bathrooms are clean but the master shower is too small to even bend over in. The kitchen is reasonably stocked but the extractor fan barely works. My daughter described the sofa bed as “comfortable”. The other two beds were also comfy. We didn’t use the TV but there is a reasonably sized one in the living room.