Anna made us feel welcome although she was not present. The arrangements were laid out in full detail in her email communications. The layout of the apartment is fantastic and definitely fit our family of five. The apartment was completely furnished including items like silverware, soap, toilet paper, paper towels, etc. While this was wonderful, it would be helpful to know that these amenities would be provided beforehand so that we would not have to bring extra. The location is perfect and has close proximity to parks, the beach, and transportation. Another plus is that you can't hear much street noise inside the house.