The apartment is very nice and with a fantastic view over the city of Toronto, clean and welcoming. We never met nor Rob nor his friend Richard, only conversations via email. Unfortunately we found little space for storing our luggage, closets and drawers were already full, and for a family of four people who have to stay eight days it was quite uncomfortable. In addition, since the booking Rob has been highlighted a series of prohibitions and measures of attention that we were not allowed to live peacefully the apartment. No availability, when finally, on the last day, we asked (even for a fee) to be able to stay four more hours as our plane was leaving for Italy in the evening and we wanted to allow our two young children to rest a little before the long journey back to Italy.