PROS: Excellent location close to good restaurants and subway, reasonable price for location, typically very quick communication, host is polite communicator, quite new apartment( 4+ years) with laundry, clean bed and sheets, excellent stand-up shower in master, good water pressure, amenities
THINGS TO NOTE: The host has a few apartments in the same building, so you may not get the exact one you see in the pictures. The layout is very similar and you will get the same # of bedrooms and washrooms ,but the furniture and view may be completely different. we booked a unit with a dining table and large coach and were surprised to see a high top bar table and stools instead in real life which was difficult for my elderly parents to sit on.
There was no hairdyers in any washroom which we found out after coming out of the shower at 1am after our flights, with soaking wet hair and wanting to sleep. The host bought new hairdryers the next day after we alerted him as the listing indicated hairdryers were provided. Similarly, he also bought face towels after we alerted him. We appreciated that but this could have been avoided if there was more detailed checking after the last traveler vacated.
I'm usually a relatively easy Airbnb traveler and have never complained ever about pillows, but the pillows were extremely lumpy. I know people have different preferences of pillows - hard, medium and soft, but very lumpy with the cotton inside separated is no one's preference. We made the trek via transit (30 mins) to purchase cheap $13 pillows at Walmart the next day after three days of trying to deal with the existing lumpy pillows and not sleeping well. The host compensated us for the cost, which was fair. But again, we felt this could have been avoided especially since this is a new apartment and the pillows should not be lumpy. He mentioned the few people that stayed in this apartment have never complained about the pillows. Perhaps they stayed only for 1-2 days or are very heavy sleepers? not sure.
Dryer set on anything except for the delicate cycle will cause very loud, squeaky noises after about 10 mins of drying. Would recommend you put it on delicate cycle. it dries well.
note that the master bedroom doors are three separate sliding doors, which means there is no lock and is easily opened with no sound proofing.
Parking is available for $25/night though we never utilized this option.
Overall, 3.75/5 stars for this Airbnb as the issues were corrected, host is always polite and the price is good for the location. Would recommend the host does a more through check of the unit to ensure everything is there and in good order for future travelers.