Kirsten was very friendly and helpful during my stay although I've been to Toronto multiple times before and didn't need a tour guide. She quickly responded to my messages and check-in was easy. The room was exactly as pictured, clean, and reasonably quiet. Beware of her steep stairs which is mentioned in the listing, if you're carrying big/heavy bags this could prove a challenge. I travel light so it was a non-factor for me although I did take my time going up/down. The location is very close to public transit including subway, streetcar, and Go train so getting to-from downtown is pretty easy. She's also not terribly far away from the beach which was also very nice. I would definitely recommend staying at Kirsten's place in TO - thanks again!