The stay was phenomenal, and made all the more enjoyable by Julie's constant and clear communication, and gracious offer to assist at every turn. Whether it was help with carrying bags, dropping off an extra set of keys, providing a baby gate, or otherwise - it was comforting to know we could count on Julie. As for the place itself, it is exactly as advertised. Clean, open, in an amazing location, and the bed is super comfortable. If you're looking to stay in the downtown core, I highly recommend booking this spot!