The place was too cold to live. The duct was taped to block the cold air from AC coming in to the basement. The cold temprature comes from not just from the AC but also from the walls and floor. It was a challenge to stay there for long due to my severe allergies. I explained this to Airbnb several times. Airbnb was not responsive to my request to relocate me to another place . I communicated with the via phone, Airbnb message and Airbnb Twitter for over 24 hours. I was told the host was not reachable and Airbnb doesn't have anything to do but to wait. I was finally asked to cancel my stay by Airbnb which resulted in cancellation fee and all associated fees as if I wasn't entitled to a waver. I am now in another excellent place but ended up spending a lot of money for prescriptions. I will post our communication (text, recording and my expenses) on social media. It is very sad Airbnb and Syed lack empathy in this difficult time and when they were repeatedly told that the issue is health. Very sad.