We thoroughly enjoyed staying at William's eclectic cottage. Communicating with William was easy and he responded immediately. Upon our arrival (which was after a very long trip from China), he even had bagels and orange juice waiting for us! The cottage is at a perfect location, you can walk to pubs and restaurants as well as the 24 hour trolley. There was ample space for my husband, son and I and the outdoor deck and garden is a plus. Loved the artwork on the walls!