Unfortunately, the incredible views do not make up for the issues and overall disappointing experience with this rental.
For an apartment described as luxury (wording since removed from their listing) and priced as such, you'd expect a level of attention to detail and overall cleanliness and comfort that we did not experience at all. In fact, some details were quite misleading.
The unit did not have enough essential items to accommodate our group of 6, and we had a bizarre situation of the owners asking us what items they could provide for us, us requesting blankets/pillows/sheets, then them responding that whatever is already in the unit is all that's available.
Some of our observations from our 5-night stay:
PROS:
-Stunning views from two balconies & floor-to-ceiling windows
-Great location (10 to 15 min. walk to most attractions/neighborhoods/water)
-Safe building & clean surrounding area/neighborhood (nearby stores/food/bars)
-Some semi-modern appliances & décor
-Living room TV with Netflix/YouTube
CONS:
1. Not Enough Towels for 6 Guests
(Later found damp towels in the dryer, had to run several cycles before dry enough to use, then folded/situated ourselves upon arrival)
2. No Extra Blankets, Sheets, or Pillows for Sofa Bed
Agreement stated there would be extras, but there were none in unit. Photos also show about 7 pillows on each bed, but there were only 3 smaller sized pillows on each bed when we checked in. We took 1 from each bed to put on the sofa bed, so each guest had only 1 smaller sized pillow for the entire stay. Our guests had to sleep with fitted sheets and an airplane blanket for week as the owners did not provide additional items for sofa bed as promised in agreement. I felt so embarrassed by this.
3. Lack of Cleanliness & Attention to Detail
-Stained kitchen chairs
-Stained & broken leg on futon
-Scuffed/dirty walls with old pieces of tape
-Dead bugs on dirty window sills
-Broken freezer handle
-Dirty/dusty vents
-Dirty buildup on shower
-Frame issue with main bed (left side sinks badly)
-Exposed trash bins / no lids
-Missing screen on sliding door for main bedroom balcony
4. Inconsistent Communication
Contacted the owners with issues and typically received responses right away, but no solutions. They ended up stating they would check with their cleaners on some of the issues but then never responded until check-out day to give us additional requests/to-do items that were not included in the original agreement. They mentioned several times that their cleaners left certain items in specific spots, but these items were nowhere to be found - either dishonesty or miscommunication between the owners and cleaners. Either way, we were the ones who had to make due as paying guests.
Hopefully these issues are improved going forward, but with the current state of the unit and service, I would not book again.