Pros:
- Fantastic location next to Maple Leaf Square. Having a Longo's across the street was super convenient, and the proximity to other attractions like Harbourfront, Ripley's Aquarium and the CN Tower were great. Was also good to know there was PATH access in case we needed it (we finished one of our walkarounds just before a big thunderstorm hit)
- FREE PARKING!
- Check-in process was very smooth. Just needed to let the concierge know which unit we were staying in and show some ID. Was then able to walk into the unit and grab the key and garage opener to park the car. It was not very clear at first, but the parking spot is right in front of the elevator.
- The host was very responsive and accommodating. Quickly answered any questions I had during the stay, which was much appreciated. I had mistakenly thought checkout was at 11am instead of 10am, but they still offered the option of a later checkout for me at no extra cost. We were able to still leave just a couple minutes after 10, but were grateful for that flexibility.
Cons:
- There are two air conditioner units in the place, one covering both the main area and one of the bedrooms, and the second for the master bedroom. We found out on the first day that the master bedroom a/c wasn't working. We let the host know and he immediately took action, but when the maintenance person checked it the following day they said a replacement part was needed so we were down that cooling for the duration of our stay. For the price of our stay this was unfortunately a little more than an inconvenience, especially as we were on the tail end of a heatwave in the city. This was the only con that prevented a five-star review.
Some things to note that did not necessarily detract from our experience, but could possibly for other guests:
- Some of the lights take a few minutes to reach full brightness. At first when turning on some of the lights in the evening, such as in the powder room, the light was very dim. After a couple minutes though the light was as bright as one would normally expect.
- A couple of the blinds are broken, or near broken. The working a/c blew one off its fastener, and the sound of it hitting the floor startled one of my kids.
- The mattresses are quite firm. As a family used to more of a bounce when sitting on the bed, these ones had very little to no springiness. It didn't really impact our sleep, but something to note for any guests that may be more sensitive to that sort of thing.
- Both beds only have nightstands on one side. Again though it didn't really impact us. One could move a chair to the other side to make up for this.
Overall the experience and location made this a generally great stay with one unfortunate occurrence preventing it from being a perfect one.