Objective Facts
1. Host lied about the package receive policy. As I was relocating from another country, being able to receive package was a deal breaker for for me. Calvin agreed to help but charges extra during checkout and threatens you with identity theft after pointing out apartment issue.
2. Host lied about the washer cold water smell. Host lied that Toronto water pipe is outdated so the cold water in washer smells like dead rat. But my friend living down the street said they never had this problem. It can only be the moled washer and building water source itself but host mentioned nothing about it during initial check consultation.
3. Host delayed extremely and ignored all my 5 messages about deposit inquiries. He doesn’t bother to reply. This is not professional.
4. House pillow inside pillow case had moles. When I check in, it was late night and I was extremely tired to even check the details. Host charges you cleaning fee but doesn’t bother to change the moled pillow.