Shilpa's home was very clean and lay out was nice. The communication in instructions were confusing. The air mattress pumps did not work, making it hard to pump air mattresses. Not enough blankets and pillows for the 12 guests. Some people slept with pillow cases as blankets. I emailed a head of time and was instructed there were plenty. Fob did not work to get into parking. We had to wait for another car to get in to sneak behind for included free spot. The place was nice and location was nice. Check in was at 5 pm which was late and check out was 10 am which we thought was early. She did accommodate an early check in at 4 pm. Was not understanding why check out is so early (10 am) and it still took until 4 pm to get checked in. She responded about extending my check out after it was 10 am. When I needed to get a hold of her, she was there and tried her best. Overall, we did have a nice stay at her place.