As a first time Airbnb'er this was the perfect experience. Prior to even checking in, Kevin was extremely helpful offering advice on how to tailor my profile. Once we were accepted, Kevin was extremely prompt on his responses, offering suggestions around parking, and local restaurants. His unit was perfect. Clean, with all the necessary items for a great stay. Kevin welcomed us to his place, showed us around, and made us feel at home. Great first experience, and will definitely be staying at Kevin's again!