We only met Jamie but he was incredibly friendly the entire time and helped us with anything we need. The place was quiet and the room was actually quite cozy. I only have a few complaints. When we first got into the room it smelt strongly like smoke, it did give me a headache but there are air fresheners spread through out the room that did slightly mask the smell. Another concern is the location. Their little complex seemed pretty friendly and safe but the area around them is a little concerning, but that isn't their fault. I would still recommend this room if you're looking for something cozy and affordable!