Although we ended up not staying with Frankie due to a Covid souvenir we picked up on the trip, we needed to tell the story of how responsive Frankie was when our reservation was inadvertently canceled by the AirBNB system. Literally, within minutes of the cancellation happening, Frankie was communicating with us about what was happening and how we could rebook the place. Frankie was super supportive through it all, and we were able to rebook. Frankie is an excellent communicator through the entire process of reserving, booking, and staying. We are confident that we would have had nothing but a great experience if Covid hadn't hit our family. Thank you to Frankie for the great communication and support!