Lavin was great at communicating with us. The location is perfect for Raptors' and Leaf's games, Jays' games, and centrally located. Right off the highway, so it's perfect if you want to minimize your driving! It's walkable for so many areas, including Eaton Center (20 minute walk flew by). Great security at the front. Great parking underground. The view of the CN Tower and Rogers Center is amazing. I wish we had stayed longer. We hope to go back for baseball season. Great accommodations for husband/wife, and 2 teens (1 bed and 2 futons with access to linens).