I unfortunately didn't have the benefit of seeing Rolyn's place, which I'm sure is very nice. Rolyn's level of communication left a lot to be desired. The day before I arrived on a red eye from Portland to Buffalo, I asked Rolyn for a 4 PM-5 PM check-in time, taking into account Rolyn's posted check-in time of any time after 3 PM. The day I arrived, however, I got across the border faster than I had planned for, and I texted Rolyn on the number he provided at 1:15 PM to let him know I would be arriving 3:15-3:30 PM--again, after the posted check-in time of 3 PM. Rolyn never responded. I then messaged Rolyn as I was walking up. When Rolyn answered the door, he said the property was not clean and asked me to wait 20 minutes. I was on a tight schedule, so after 35 minutes of waiting on the doorstep for Rolyn to let me know the property was clean, I gave up, canceled my reservation, notified Rolyn, and found a hotel downtown. I asked Rolyn for what I thought was a fair 50% refund, considering the the lack of communication on his end. He denied that request due to the fact that he "broke a sweat" getting the place ready. Rolyn insisted the place was clean in 20 minutes. If that's the case, I wish he would have told me. I have no doubt Rolyn is a personable and caring host. I just wish the communication was better.