Sarah was a lovely host. She was there when I arrived and Chloe the fluffy dog greeted me as well which I adored. She allowed me to drop off my luggage well before check-in which was much appreciated! The check-in system is easy, the only thing I hadn't realized is the bedroom door doesn't lock from the outside. I wasn't concerned about safety, though, as the residents were all polite and respectful. Lots of art and books to give her home a nice homey feel, which I appreciated. You can tell a lot of thought has gone into the decor.