Paul is an extremely accommodating host. Our interactions were friendly and he gave us a tour of the apartment upon arrival. Paul pays very close attention to details (lots of notes around the apartment, extra set of keys, maps, transit information, extra blankets, etc.) Paul not only helped me print my parking permit, but even left us some snacks! The apartment is clean, tidy, well designed and perfect for a busy visit to Toronto. I would definitely stay here again.