Our host was very helpful as far convenient key exchange and directions to the condo, the parking instructions and wifi access. The location was awesome, right in the heart of Liberty Village! Easy access to everything you need; groceries, restaurants, LCBO and others. However when we arrived, our idea of clean is a little different than the host's. The bed wasn't made, the comforter was just thrown over the bed. The bed sheets needed to be washed. The floors could've been swept or vacuumed. The dishwasher was full on arrival with dirty dishes, and the garbage had not been emptied. The kitchen had not been cleaned either with some dirty glasses left in the sink and the appliances were on the dirty side. There is a great 65" tv in the unit but there was no cable and no instructions left on how to operate the tv or audio equipment. Along with the location, the view from this unit was quite spectacular. A very convenient location to many attractions in the west end of the city, we just wish that it was a little cleaner on arrival.