Karen and Lou are simply the best hosts - we've been accommodated on late arrivals, extensions and other requests very promptly. Karen keeps checking on us and has ensured we haven't faced any inconveniences whatsoever. The apartment is exactly as advertised (even better actually) - separate entrance, spacious, modern, clean and comfortable, decked with everything you'd need for a short/long term stay. TTC is down the street and shops are about a 10 min walk. We stayed over winter and the place was quite warm throughout. Definitely would recommend this place!