Alan provided us with very detailed instructions on how to check-in and offered several contacts in the event that we had any issues (no issues encountered) as he was out of the country during the first part of our stay. The condo was on the 7th floor of a high-rise building and offered enough comforts to keep us happy. The condo is somewhat sparse, but we didn't spend too much time in it as our main purpose was to explore Toronto. The condo is in a great location and the building had a nice gym (was pleasantly surprised to see a rowing machine) and the pool and hot tub were also nice to unwind in after a long day of walking. While we didn't use it, there is a bike-share just around the corner from the condo and Union Station is a short 15 minute walk away.