Nancy was easy to contact and very accommodating. The location is amazing. Just steps away from the ACC. Keep in mind that this is a bachelor apartment style (just one open room). Also, the wall facing the city has large windows and only half of them have blackout curtains. The other half has a sheer curtain so that light shines right onto the bed in the morning which makes it difficult to sleep once the sun is up. Other than this, everything was perfect and clean. We would happily return.