I've never used this site before & my family might just have spoiled it for ourselves as I can't believe there is a better host on Airbnb. From the moment we inquired about the property, to the time of our stay, Jennifer was prompt in replying to any questions (re: checking out/best local supermarket catering for gluten free diet etc.) Jennifer is a real "people person" & when we arrived she gave us a lift to the supermarket & was always on hand if needed, without being intrusive. I booked tickets for Toronto FC & she kindly printed them off for me as well - nothing was too much trouble. The property is clean, funky & perfect for any family staying in Canada's largest city. The tram goes from the end of the street & is only two stops from the centre of Toronto. I would definitely recommend this host/property/Toronto.