The location was great! Right in the middle of the Harbour Front area. The condo building is nice, and there is someone manning the security desks which is also nice. We appreciated how close it was to Union Station and the surrounding areas.
The condo is right downtown, so with that comes the normal big city noise and bright nights. The noise didn't travel inside super bad, so that was nice! Sitting on the balcony, we almost had to shout to hear each other over the road noise down below. It was quite loud.
Checking in/out went okay. The KeyCafe check in was nice in that we didn't have to connect with Frank to check in or out. His directions were a little confusing, but we were able to get in and check in okay. Frank's instructions did not include the fact that we had to check in with the front desk and fill out a short term rental form REQUIRED by the building.
Frank's condo could use some TLC. There was a stain on the bathroom floor, the dryer didn't work, the kitchen faucet was broken though still usable, and the bathroom light flickered something terrible.
All in all, we would stay again if the small issues with the condo were fixed.