Upon entering the home it astounded me how disorderly it was and it did not reflect the cleanliness of the photos in the listing. There were dirty clothes and dirty shoes everywhere. There were things everywhere. I may say that the room was very clean and she even put out a bottle of water for me so that was kind of her. The doors do not have locks so beware if you bring important documents and such since there are others sharing the home as well.
Check in was a breeze and she left the keys for me. I expressed my concerns to Marina and the fact that the home was not clean and what was pictured in the photos and she offered to give me pasta that has been sitting on the stove for God knows how long. I asked her politely if I can receive a refund for the cleaning fee because it is apparent that she is not cleaning. And she did not agree with me and refunded me the entire trip.
I expected more professionalism although for the price maybe I fooled myself and should’ve expected less. My first Airbnb experience was not what I thought it would be, I am used to traveling to better places and also better accommodations. I think this is a learning experience for the both of us.