This was hands down one of the comfiest places to stay when visiting downtown, toronto. Sara made sure that I was comfortable and well taken care of and always responds right away! Definitely a great place for couples or a place for those travelling alone, you'll have one the BEST sleeps thanks to amazing the bed and pillows. Sara as well made sure that everything was WELL CLEANED, especially during this difficult time, Sara managed to have sanitizers and disinfect whips ready for you to use if needed. Thanks again Sara will definitely be back again.