Where to start? I don’t normally write reviews but I need to make sure people are informed of this.
Such an unpleasant and disappointing experience. The view saved the day but I suggest; book somewhere else.
The instructions are confusing and such a headache to start with.
My friend and I booked the place hoping to have a relaxing time but it was everything but that, thanks to the “superhost”. First, the host accused us of wanting to throw a party and said he was thinking of canceling on us last minute. We were both very confused as we booked the place to have two quiet nights in away from work and problems. After hearing that, my friend then personally reached out to the host to make him feel more comfortable and to assure him there is no intentions of causing problems of any kind to which he never responded to. He instead sent a novel of instructions that were horribly written.
We finally got past that and decided nothing will ruin the relaxing time we were planning to have. When we walked in, the place was very dusty, dirty over all. There was zero effort put in to make it comfortable for us. This is very concerning especially considering the fact that we are still in the middle of COVID-19 pandemic. The place wasn’t even cleaned before we arrived. We wiped the tables and countertops with antibacterial wet wipes just to make it at least a bit more comfortable and safe for us to stay in.
As per the host, the kitchen is “Above and beyond fully equipped”. From glassware, what we had was a few rocks glasses, we didn’t have wine glasses (or anything really) that is shown in the photos. No paper towels, dirty plates and silverware, so we spent the first couple of hours washing the dishes.
There is no “Extra cotton linen and towels provided”. There was no communication with the host. We haven’t heard from him since we checked in. Overall a very sad experience.