Communication with Scott was great prior to starting the rental however overall I was not entirely happy with my stay. There was an issue with the cleanliness of the unit as I found hair and dirt left in the washrooms and surfaces of the furniture used in the common spaces. Personal items were also left out in common spaces. There was also an issue with heating and was forced to keep the balcony door open which created a security concern as this unit is found on the second level of the building. After bringing these issues up with Scott I was left without a resolution .