Heather is truly a wonderful host. She responds very promptly. We arrived early (unexpectedly) to check in and she was very kind to permit an early check in. The place is just as described in the listing. Check in was easy. It is a very old apartment, but it is as she described. For someone who might need to use the kitchen as much as I do, there is no stove and the hot plate wasn't very good, so this might be something to consider. The only other disadvantage was that the bedroom is really bright and doesn't have thick curtains so it's super hard to sleep in if you want to. In terms of location, the tram stops right outside the building so it's so convenient. The tram takes you right into downtown toronto (about a 20 minute ride).