Helen is great and very efficient! She provided clear check in and check out instructions. She responded quickly to any questions I had and was accommodating for an earlier check in time (2pm vs 3pm). The apartment is the best I've stayed in, the view is second to none, it's stunning!! The apartment itself was very clean and beautiful. It really is the perfect spot for a visit to Toronto! Being across from the CN tower, the location is fantastic, easy to uber anywhere downtown! 100% recommend Helen and her place!!