Mr. Abbasi, although we never got the chance to meet, was very helpful with the entire process. Made everything extremely simple and straight forward and hassle free. Room was as described, the only thing that wasn't described was how nice the views are from both balconies! One looking towards Lake Ontario, the other towards the CN tower. Located in downtown, very ideal! Pool and hot tub was a nice touch as well. Would definitely recommend to anyone and would definitely stay here again!

Thanks for making my trip a wonderful experience!