Clean and comfortable. If you are driving be aware that the check in and check out process is cumbersome dealing with a fob to get entry and exit everywhere. I live in Chicago and have stayed in most big cities in North America and have never had this much of an inconvenience. Other than that our stay was fine - so if you don’t have a car it’s fine. Women be aware there is no hair dryer so you’ll need to bring one. Wish I had known that ahead of time.