Mini was flexible with the check in time, which meant we could check in two hours earlier, which was useful.
We enjoyed our stay, the place was bigger than expected, and the location was useful.
We would have liked to have met Mini in person, as it adds that personal touch.
The check in wasn't great, as I messaged Mini on the check in day in the morning, and she sent the code an hour before check in, which wasn't so good for us, as we had a busy day travelling that day without data/wifi.
Mini said that we could park on the street, then as soon as we parked on the street, she told us to move via an airbnb message. If she could have given detail of where to park on the street in advance, this would've been easier for us at the time, as we were busy taking our luggage downstairs, before we had to drop a hire car off at the airport for a specific time.
The place wasn't very clean, as we noticed the coffee table was unclean, and there were lots of other people's belongings in cupboards and on display, which made us feel like someone else was staying there, and it wasn't clear which toiletries were for guests, and which weren't.
There was a fridge, but for some reason it wasn't turned on when we arrived. There wasn't a kettle to make a cup of tea, as I remember wondering where it was at the time.
Mini didn't reply to messages quickly during check in, but when she needed something from us, including reminding us to review her place, or if we had checked out, she messaged us, which was frustrating, especially when we were in Toronto when we didn't have data, so we would see messages hours after she had sent them. She should've entered the apartment herself after check out time.
Overall, there are a number of things that need improving like communication, cleanliness, niceties, and amenities, and then this place will get better for guests, especially international guests (without data).