Daniela was responsive. She helped us when we wanted to adjust the temperature in the apartment, as the climate control was remotely managed. The property was modern and looked better than described. Check-in was easy. We arrived early morning and we were able to get into the apartment within a few minutes. There was ample parking on the street, but you need to get a permit (for a fee) to park overnight. You can get the permit from the City of Toronto, but you need to specify your license plate, so you can't print it out for a rental car until you get there. We're already thinking of booking this property again for next time.