Everything was excellent and as expected, super clean, good amenities. The downfalls were beyond the control of the host because we happened to be there during record low deep freeze temps and the entire building lost hot water for a few hours (when we needed showers!) and for 2+ days, something was up with the heat and we were not getting warm air through the vents. This was clearly a building problem and totally unexpected, but Kevin brought us space heaters on the second day so he did everything he could to better the situation. Amenities were all good, laundry facilities a big plus, easy to use, detergent provided :) Shampoo, conditioner, hand soap - but no body soap FYI so best to pick a bar of soap up for yourself. The gym is excellent! But take note that some of the other recreational amenities other than gym, pool and whirlpool, are not available to airbnb guests (i.e. billiards room, party room).