Great location, communication, and value, but we had a few issues with check in and cleanliness.
The description he sent us after parking was to look for the green doors and make your way up to the lobby. The green doors, which are visible from the parking spot, led to 4 floors of stairs. It was very difficult carrying our luggage up the stairs, and he made no mention of elevators which were around the corner and not green at all.
Hairs in the tub and bed sheets can happen, but I didnt expect things like stained sheets (which came out after we washed them), dirty surfaces like the end stand next to the bed, and debris in the silverware tray that made us want to wash the silverware before using. They also didnt clean the windows as they were covered in fingerprints. Would also be nice to have some Clorox wipes which we couldn't find anywhere.
When I messaged him before we booked asking of the pool was in service, I got a response saying the pool wasn't available to short term guest. This conflicted with reviews we read about the pool, and I think he had it listed as an amenity. The key worked for the pool so we used it.
Also wanted to heat up leftovers in the oven but there was no oven safe trays or even aluminum foil.
Overall a good stay and I would definitely return, I just hope he can make a few adjustments and make sure the cleaners are doing a better job.