Communication with the owners was easy and quick. I had contacted Nick before booking because I'd had a few questions about the apartment and he was very accommodating and helpful. Check-in was smooth and easy with the keycode system. The flat was conveniently located right next to the streetcar, which made it very easy to get to where we needed to be. The stairs inside are a bit steep and narrow, so if you have a lot of heavy luggage, keep that in mind. I'd also recommend making use of the additional heating options (there's a couple space heaters) if you're sensitive to the cold, as it could get a bit chilly without. All in all, we had a lovely experience, and I look forward to the next booking that I already have planned here.