I don't like to write bad reviews but the bathroom was so gross that I considered canceling my reservation & staying in a hotel, something I've never done before. (I decided instead not to shower & to stay out all day, even just sitting in my car). There was a lot of hair everywhere, the toilet wasn't flushed, & the soap dispenser was out of soap. There were also workers in the lobby at some point with no masks on. The room looked quite different. There was a plastic cover on the mattress that the sheet kept slipping off. Sound also carried a lot in the place so that you could hear everyone coming in at night. Qiang seemed nice enough, but the place wasn't. There also weren't clear instructions on anything, such as how to lock the keypad door when leaving (I tried several different methods & eventually gave up, taking everything valuable with me). I've stayed at quite a number of places in Toronto (& elsewhere). This one was definitely the worst, unfortunately.