The description of the area around the home is misleading. It may be culturally fashionable, full of boutiques and gourmet stores--but we didn't see any of those! In fact, the majority of our encounters in the neighborhood were far less charming. Once one steps beyond the immediate street on which it is located, the neighborhood turns to run-down, low-end housing, speckled with dodgy convenience stores, and the majority of people one encounters are clearly facing addiction, psychiatric issues, homelessness or other challenges. We have lived in cities and work with underprivileged populations, but the blocks around this home did not feel safe for us to walk through even in daytime with our six year old. We would not recommend this home to families with kids or to women traveling on their own.
Moreover, the host is clearly trying to "nickel and dime" people over silly things that aren't in the spirit of Airbnb. For example, using the washer and dryer that are located in the home results in an additional $10 charge per load. Charging to use in-home appliances just seems like trying to push things too far -- what next, a charge to use the dishwasher? how about the toaster? Moreover, I'm sure we're not the first ones to unhappily note this, since she now has put this into the bottom of her description and sent a picture of the lint from the dryer (!), presumably so she can cover herself in these kinds of disputes. What she should have taken away from prior complaints is that she is being unreasonable, not that she should cover herself.
Some cleanliness issues (black mold in the shower caulking) and kitchen dishware etc. was provided sparingly -- exactly one pan, one pot, two glasses, etc. It's clearly not stocked for someone actually living there and cooking regularly, which is a shame.