Even though we werent prepared for staying in a basement going down the stairs to the place, the stay was pleasant and Ian did everything possible to stay on top of whatever it is that we needed. He was responsive to every request that we had, reachable all the time and proactive in resolving our arising matters.
The bedding and some of the kitchen items werent cleaned properly so that could have made a much better impression as we came in, but otherwise the location is perfect and the place has everything.