I haven't met Jonathan in person, but he always responded very quick to my messages and was very helpful and reliable. The location is very close to Kensington Market and China Town and only a two Minute walk to the busy Dundas St. W, where you can find all kinds of shops, bars and restaurants. With the Streetcar 505 you need around 5 to 10 minutes to the next subway Station (Osgoode). The room was as exactly as described.