Chase is a nice and communicative host. However, our family was pretty unhappy with the way he refused to reach an agreement to refund us for any portion when things didn't work out and we had to move to another place due to the absolute LACK OF HANGERS, STORAGE SPACE GOT LOCKED IN BOTH ROOMS, NO MICROWAVE and NO WINDOW BLINDS. Chase texted us refusing to refund any amount out of the $2,000 we paid although we stayed for only one brief night, and the next morning after our conversation, he kept texting us proving how worthy the unit was, which we found provocative and made us very uncomfortable. We wouldn't recommend this place to a family or any senior.