Jen was a brilliant host. The condo was tidy when I arrived, she always let me know if she was coming round or if there would be another guest arriving. There were a couple of occasions when things needed replacing (smoke alarm and bathroom faucet). Jen was very quick t respond to my messages and sort things out - even stopping by on the labour day weekend! She is a very attentive host with a lovely spacious condo in the heart of downtown Toronto - I had a great stay!