Booked a stay here weeks in advance, host was super helpful with all questions and timely with any inquiries. The only problem that occurred during the stay was my guest wished to increase the room temperature and we couldn't go past 23 degrees celsius on the thermostat. Personally I had no problem with that temperature but it would be good to have the option to go a little higher if a guest or someone else needs it. Would regardless book another stay with them and recommend this BNB experience to others as you really do get the wonderful experience advertised in the listing.