Klodia is very easy to get in touch with and communicates regularly if any issues. The apartment is in a good location within walking distance to the major sights and the train station and streetcars. We did have a minor issue with the cleanliness of the apartment which we raised with Klodia directly. A few things lacking in the kitchen area and some tourist info would have been handy. Klodia did however provide a bottle of wine on checkin which we really appreciated which was a nice touch specially considering that we checked in on December 30th.