Mark accommodated our late check in (due to flight arrival) and greeted us at the condo when we arrived. He offered plenty of helpful information about the neighbourhood and even got us started with a few staple groceries (including ice cream for our 5 yo). There is a great information package about the location and Mark was available very quickly by text when we had questions. This listing offers good value and is great for people travelling with children. We would definitely stay here again.