Positive elements:

- great location re: transit, shopping, restaurants
- nice building
- quiet

Detracting elements:

- The listing indicated there was cable TV ... there wasn't. After trying to access cable channels, I called Farrukh, who was managing things for Joanna. He said he thought I'd likely mention about it and that Joanna was looking for a new cable service/package. In other words, the owner knew this ahead of time and did not communicate it to me; I would have cancelled my reservation and perhaps that's what she was afraid would happen (perhaps not). Farrukh said he would pass on the message to Joanna, who would be sure to get in touch with me. Though friendly, Farrukh's attitude seemed to indicate he didn't think was a big deal. This was Tuesday. I heard back from Joanna via email on Thursday. She offered to refund me $20 and give me a preferential rate for any subsequent stays. I felt this was an inadequate response.

- It's a futon bed: when unfolded into a large bed, it was like sleeping on a piece of wood; folded up into a single bed, it was comfortable enough.

- The lighting was insufficient.

- Compared to other Airbnb places I've stayed at in the area, this one seemed over-priced.