Julia and Ryan were very good at communicating, responding promptly and generally being very accommodating and helpful from the beginning, despite us not meeting in person.
The apartment suite was perfect location for us and was exactly what we needed for our relatively short stay, although it would suit a longer stay just fine. Amenities were plentiful (small kitchen set-up, washer/dryer) and there was plenty of storage space. The bed was super comfortable and the shower, HEAVENLY.
There were some nice touches like local maps and guides, and
as there was heavy snow on the day we arrived, they cleared and salted it so we wouldn't slip on the stairs that access the apartment and gave us a weather heads up.
House rules, FAQs and tips were clearly marked on a welcome sheet in the apartment and the experience overall was very pleasant.
Would recommend.