Me and my partner loved the space. We had a difficult start with the receptionist on duty (Asian) She was very rude and we felt because were black she gave us a hard time. Upon arrival we were asked for
A card for security deposit and my card wasn’t being accepted so she didn’t really help and it was MY BIRTHDAY ! She suggested we use another credit card over and over but we would’ve done that if it was the case if we had one. Then I asked if someone else can assist us and she LIED and said only she is working when a Caucasian lady came in a few minutes later. Anyways the other lady suggested we can make an exception and pay with debit but it’ll be 250 instead of the 150.
While we were downstairs we witnessed someone’s food be sent to their room by the Asian receptionist after she instructed the Caucasian women it’s no issue then when we called them to send our food up she said it can’t be done .. which was a LIE as we witnessed her do it already
Honestly she ruined my birthday with her bad customer service and racial profiling. We won’t return nor will we recommend! Thanks for nothing !