Here's the thing -
This hostel is working on its policies and training when it comes to letting locals into the hostel. They shouldn't be allowed in. Often, sadly, they are on the streets or, worse, mentally unstable as was the person we came across who wanted to commit violent acts and rituals.
Note - the manager did make an effort to listen and sort the situation by banning a guest from all other Samesuns and they refunded me.
Some staff are going through turning so this makes the front desk slower.
I noted bags are just around the front door not very safe, sometimes unsupervised so this is a big risk for guests.