One word: AMAZING!! Ann was such a wonderful host - so friendly and great communication. We had the pleasure of spending 5 nights at her condo downtown; it came equipped with all necessary amenities (coffee, kitchen utensils/dishes, shampoo/conditioner, towels, extra blankets etc.). Everything was clean and beautifully designed. Check-In and Check-Out was a breeze with keys at the security desk and Ann was accommodating with a later Check-Out time. There was also a Roku TV equipped with Netflix and a Youtube app. The location of her condo is perfect as it is close to Union Station (10 minute walk), St. Andrew Station, along with the Spadina and King streetcars. Just an all around lovely place to stay!!