1/5
We booked a full month at Lina's place but had to leave after 4 days.
Here's why:
1. It's a basement unit, which is fine, but there is zero soundproofing. You can hear every step they make from upstairs. They have an entire family with a child living upstairs so you can imagine how loud this gets.
Every day this woke up the baby during her naps and during her night sleep which may have lead to her catching a fever due to not getting enough rest.
2. At night there is a loud tapping noise coming from the upstairs. I told Lina about this and she proceeded to tell me "no one had complained about this before". Then I needed to record it and send it to her to for her to acknowledge it was indeed there. In her words she hadn't heard that before.
This tapping noise came out in the middle of the night multiple times waking us up. Nothing done to even try to fix this.
3. After having multiple conversations with Lina about the conditions she agreed to give me a 40% refund on the stay minus the days we were there. She then went back on that agreement and only refunded 25%. This is as sneaky as it gets as the owner is the only one who determines the refund rate to airbnb. To tell me one thing then to do another is a massive lack of integrity.
The redeeming qualities of this place was that it was clean with high ceilings but what is the point of that when you hear every single sound that comes from upstairs and can't sleep.
Overall this was my worst Airbnb experience due to sound & the lack of integrity.