My experience with Vanessa was amazing from the start. She accommodated me after my precious host cancelled my reservation days before my stay. Vanessa was extremely helpful and easy to reach both before and during my stay. Check in and check out times were flexible. Her apartment made me wish I had a home exactly like hers and was in the best location possible. She left us a welcome basket so it's very clear that she understands what it means to provide excellent service and make people feel welcome. I would stay here again and thanks so much to Vanessa so much for the wonderful experience.