Where to start?
The good -
Pictures shown of the unit were in line with expectations.
Location is right in the middle of the prime King West neighborhood . Therefore if you’re looking for fun and nightlife with plenty of restaurants and clubs this is the perfect place for your stay. Tends to get a little noisy but definitely bearable with windows shut (avoid the balcony if you’re looking for peace and quiet though because the unit is right below the rooftop terrace where you can hear music and all that surrounds it).
Amenities are “almost” all there (referred to in the Bad section)
The host was quite accommodating for check in and truly helped out the most she could to make our stay comfortable (maybe she had her hands tied and couldn’t really do much more for us).
The bad -
Air conditioning!
Upon our arrival we noticed immediately that something was wrong in the bedroom. The temperature of the thermostat was at 26 degrees and clearly just blowing air throughout the room. Unbearable. Keep in mind those were the hottest days of the year in Toronto. The host tried to do a hard reset without any luck and the Management Super came in the day after to see if he could fix it (no luck here either). Advised to call the only company allowed to manage condo issues. We arrived on a Tuesday and the technician was fully booked and could only visit us on Friday. Therefore we were forced to sleep in the living room for 3 nights (quite comfortable couches with the AC at 20*) but with full daylight starting at 6am due to floor to ceiling windows with no curtains. Annoying. The AC technician advised it was broken and would take 2/3 weeks to adjust Clearly this wasn’t checked before check-in by anyone and thankfully the outdoor temperature fell to a reasonable level so we could end our stay sleeping in the bedroom again.
Cleanliness
Looked like it was cleaned in a rush and living in the COVID days it should have been impeccable which it wasn’t.
Spider webs in the unit and the balcony was totally unacceptable due to several spiders and wasps that were constantly a threat. Hadn’t been cleaned in months.
Tv
If you have your own subscriptions with Netflix or what not, you’re good. Otherwise you’ll be living without tv.
Rogers cable was not working (basic tv) as supposed to and only after 5 days of our stay the host provided us with an alternative to Rogers (the Netbox needed an upgrade). Wonder how long it hadn’t been working for. I guess people don’t watch tv here and just enjoy going out and living the TO nightlife.
A true miss!
All in place for one of the best pads in downtown Toronto. Customer service needs to be revised and ownership needs to get their s*#^ together because people paying this kind of $$$ deserve way more.