Paul was great, communicated quickly and answered all my questions/request no problem. The apartment had everything you can ask for, from all the kitchen appliances to bathroom accessories (towels/soap, toothbrushes), even extra pillows and blankets. Easy access inside and super clean and modern with huge TV which has a free Netflix account for anyone wanting to have a little movie night. Popcorn was also included. Nothing to say was fantastic stay. :)