Denis was there to me us at the apartment when we arrived. Denis was very nice in giving us advice and directions. A streetcar stops just a few steps from the doorstep. Two blocks down is a grocery store. The apartment is only minutes from all of the attractions we wanted to visit. We are a family of four and found that we had plenty of room in this apartment rental. The neighborhood was nice and quiet. The apartment had all of the basic essentials. TV and wifi worked perfectly. Our family would be very happy to rent from Denis again anytime we return to Toronto. The only warning I would give is that if you have a large vehicle or SUV, you my have to be very careful driving into the alley to get to the rear parking lot. Our rental care was a tight fit.