I loved the communication from the owner and we weren’t really a big fan of the slippers because it was inconvenient for us to go in and out and bring stuff from the car but it did insure the house stayed clean which is nice. There are also rugs on the stairs which I think is a slip hazard. Lastly the pillows were flat (I know I’m being picky) but I’d bring your own. Over all a great stay and I never had to talk to anyone in person it was all over phone. I also had to say depending on what season you go, the parking has black ice and was extremely difficult to get into, so keep that in mind if your driving.