Toucan was a responsive host and the location is fantastic if your looking to be in the downtown core. Morning teas on the 59th floor balcony are lovely with the clear view of the Billy Bishop airport and the planes taking off. Quiet neighbours made for a peaceful stay.
There was a major issue with cleanliness in the unit. It seems only the bed was made and the bathroom cleaned upon my arrival. Food was left in the fridge, the couch had an awful odour and looked laid on, multiple furniture items were broken, towels and sheets left stuffed to capacity in the dryer.
After speaking to the host, I believe this was the negligence of the cleaning staff and the guests who stayed previously before my stay.
I know going forward this unit will be much better and this problem won’t happen again. The host was very apologetic about what happened and is even buying a new couch. So because of this I highly recommend the unit.
One thing I didn’t like but others might like in this time of Covid, was the lockbox key. It had to be picked up via a device at Hasty Market. I would have preferred a soft hand off with the keys, with the host. I’m old school I guess.