My wife and I were visiting in Toronto and just needed a place to sleep in. We chose this place because on the listing it says there is a queen bed in the room and it is suitable for 2 adults. When we got there around midnight what we actually found in the room was a small double bed (just wide enough 2 pillows). At that point no one was there to help us. We tried to sleep on it but it was too small so I ended up having to sleep on the floor for the night. This completely ruined our trip for the next day.
The next day we complained to Airbnb about this and the host did not apologize to us and only agreed to offer a 10% refund.
Hope this can help people avoid such a terrible experience.