Jessica was very nice and reached out concerned when I didn’t reply to a message from earlier in the day. It was nice knowing our host cared about us! The place was nice and clean. The instructions to get in were as clear as they could be, but still took some trial as someone who isn’t used to the building. Some minor things were missing but overall, we had a very comfortable stay! Very happy with the host, the cleanliness, and the access to the buses to the subway.