Elaine was very fast in responding messages and everything was so in detail, we arrived really late at night but everything was well communicated and arranged. Michael has greeted and helped us settle kindly. The place is very lovely and cute, a bit vintage style, the bed comfy. I LOVED the sun room! They provided generous amount of towels and snacks. We felt very warmly welcomed. The neighborhood is also quite and beautiful, very close to bloor street restaurant district. My parents came to visit me from out of the country and had a very pleasant time here! Thanks so much for treating us so kindly!