Just as advertised... excellent communication with host, easy key pick up, secure and safe building, central location, overall very clean, LOTS of towels and wash cloths, all the kitchen supplies you need, a Nespresso machine with pods! A word to the wise, if you plan to watch Netflix, I'd recommend bringing your laptop... the smart tv in the unit was very slow and kept buffering (not sure if there was a connection issue). Overall, I highly recommend!