Gail is simply awesome. Her townhouse is in a quiet neighbourhood and the unit itself is lovely. It is clean and neat and just as depicted on the website. The rooms are spacious and the beds are comfortable. Gail is very generous in terms of supplies and extras. As a newbie to AirBnB I was not expecting that.
Gail herself communicated frequently and showed true interest that everything was going well. Her communications were clear, easy to follow and unequivocal. I like that. There were no surprises - except positive ones.
All of my children raved of the experience.
I will likely be back in Toronto (I live in BC) at some point in the future and I would not hesitate to contact Gail again!
I would give 6 stars if I were able.