Mark was very helpful throughout our stay in Toronto. He made sure we had everything we needed and provided all the little extras that made our stay fantastic (made sure we had everything we needed for the baby and us)! Unfortunately, the A/C broke down during our stay, but he came over in a few hours to give us some fans! Fantastic service! We couldn't ask for more! :) The neighbourhood was calm and we were close to everything from walking distance and easy access to the subway.