Hien is super responsive. The apartment is in a great area with a lot of restaurants and bars. The place is super clean and the rooms are great. Only thing I would call out is there is construction going on next door so it starts to get noisy around 7:30a or 8:00a. If you’re traveling for business, probably not a big deal, but if you’re traveling for leisure, might be a problem. This is not something in Hien’s control, but it would have been good to get a heads up about it beforehand. Everything else was great. Would definitely stay here again.