This apartment is very well equipped with everything you would need for your stay, and is in a great location for both walking to College St or Bloor St, or for catching the subway to other areas of the city (Christie station is only a 5 min walk away). We didn't meet Luciana during our stay but she was very helpful in sending directions on how to get to the apartment from the airport, and she made sure to let us know that she was contactable if we needed anything. The only thing to be aware of is that there are sliding screens on the bathroom rather than a door - the space is big enough to work around this so it wasn't a problem for us, but I guess it might be for some people. Overall a great stay in a convenient yet quiet part of town!