First of all, this was place is beautiful. It was clean, well furnished, and the view was stunning. However, check in and parking was awful. I arrived right at the check in time, and despite me updating the host on my location multiple times before arriving, no one was there to let me in and give me a key. I had to call them 3 times over 40 minutes on top of texting. They knew I needed parking information, but I was told the previous guest had taken the parking pass. I was told to “follow someone into the garage,” which was clearly unsustainable and they were very dismissive of the problem. I was given the option to park in another garage and pay out of pocket, but I would be reimbursed. I paid over $50 over 3 days for parking and received no further communication on a new parking pass or reimbursement. I requested reimbursement 4 times, and ended up having to speak directly to Airbnb support. I also engaged with 3 separate people (2 numbers I texted/called and whoever runs the Airbnb) who seemingly weren’t in communication with one another. Overall gorgeous place with absolute terrible communication and an inaccurate listing.