Jose was very helpful during the booking process, and provided a lot of great information about the neighbourhood. We didn't see Jose or anyone helping him during our stay, but that was not a problem for us.

The loft is very easy to get to from the airport, especially with the UP Express; a train ride then a streetcar gets you minutes from the door. That same streetcar will take you right downtown. A great home base to explore everything you might want to see in the 416.

The loft itself is clean and bright. The artwork in the space is interesting and varied, and gives the space a relaxed vibe. The kitchen is usable, but certainly not one I would want to do anything too complex in; with the variety and quality of food nearby we had no need for anything more than a cup of tea and some reheated food, so again no problem for us. The bathroom is small but functional, we both enjoyed nice hot showers.

Our timing didn't make the patio a particularly tempting proposition but we did enjoy our morning snack in the space; in warmer weather it would be a nice place for a lunch or dinner with a few friends.

The only issue we experienced was getting to sleep in the bedroom. Apparently we've become very sensitive to light when it comes time to sleep, and unfortunately the alley outside was plenty bright and the curtains in place during our stay did very little to mitigate that. So be aware, if you require a dark sleeping area this may not be for you.