It was a challenging stay.
Location is excellent, especially if walking. View from balcony was great, host communication was excellent as well, but there really wasn't much he could do to help once we were already there.
Key pickup was a pain, all I knew was we had to go to a hasty mart to get the key, but we didn't know where it was (since we're not from Toronto) and the keycafe app made us walk all over the place for 40mins with our luggage in 32 degree weather, when it turned out to be one block over. Would have been nice to have had the address in advance.
Wasn't very clean. Bathroom was clearly not cleaned (I had to flush the toilet on arrival), there was no bedding on the bed, I found it all thrown into the closet with a bunch of wet towels, so I had to clean everything. Floor was sticky, and unswept, had to keep shoes on, and there was a funky odor so we had to keep the patio door open to air the place out (was 32 degrees out). There were no garbage bags either, so we just piled our stuff up on top of the garbage can.
It wasn't horrible, but I paid over $500 for a night (there was actually a $70 cleaning fee as part of the booking), so I expected things to be better. We just didn't feel comfortable there, and started questioning the cleanliness of everything. If basics weren't clean, it's to be expected throw pillows, blankets and other things weren't either.
There were no instruction to anything in the place, most AirBnB's have a binder or something to give some tips and check-out instructions, but there wasn't anything at all. Host expected us to just use the app to get all details, which were sparse at best. The bedding consisted of a duvet with no cover, sized for a double bed where a queen was located. Bed was a pull-out day-bed from Ikea with likely the cheapest foam Ikea has to offer. Dishes in the cupboard were brand-new which is OK but we could tell because the stickers were still on them. The utensils were hidden in a drawer under the table facing the opposite side of the kitchen, still amazed we found them.
Anyway, we clearly over paid. Our fallsview hotel room in Niagra Falls was cheaper and 10 times nicer. Gonna stay at a hotel in Toronto next time. I'm just glad it was only one night, I would not have been able to convince my wife to stay a second night even if we were planning to.