This was overall a nice unit with good amenities. It was clean and a cleaner came halfway through our stay. Good location.
Issues with the unit :
- second bed is not comfortable at all!
- no cabinet space in the kitchen to put your own food
- bedside lights in the master bedroom are RED!? unable to ready and provide barely any light.. very odd
- no desk to do work
- cleaner puts away all your stuff into random drawers/cabinets - had to go around hunting for our personal belongings amongst a bunch of random stuff in the unit
- unit is FULL of half used toiletries and soap - including things like deodorant - kinda gross!
Major issue with our stay :
Al only provided instructions 2 hours before we were scheduled to arrive. In addition, he only chose to tell us about a leak in his ceiling and the need for management to be in and out of the unit during our stay 1.5 hours before we were about to arrive. When I expressed frustration with this - he told me I could cancel for a full refund but did not offer any apologies or a partial refund. How could I have cancelled that last minute? We needed a place to stay! He knew about the leak earlier and chose not to share until the last possible time. Considering we were moving away from our unit because we needed renovations for a water leak - we were pretty unhappy to get this message.
When the management did come to the unit (which was almost every other day)- he would give us barely any notice and would TELL us, not ASK us if it was OK. He never apologized for this. One time - management walked in on me without any notice and I was relaxing on the couch. Complete invasion of privacy. When i told Al I was not happy about it - he never apologized/offered a refund - he just said they were supposed to go to another unit. Did not find that comforting - would you like to be walked in on in your pajamas sitting on your living room couch? not even a knock. was told by management that Al said no-one would be there. Sorry but don't know who to believe. Regardless, a good host would have said something apologetic.
We left the unit early - we were only staying because of home renovations. Al sent us a rude message when I told him we had left and said why hadn't we told him earlier? I did tell him about 12 hours after we had left (we left at 10pm because our own condo was ready, and I told him the next AM) - I still live in the city, not like I was running away. Also, we were planning to keep the option open to return to the unit if we needed anything or had misplaced something. He also questioned where we had put the keys after we followed his instructions EXACTLY - maybe look where you told us to put them before asking. Following his instructions was also entirely inconvenient - had to place one set of keys inside then go lock the door, then drive around to the front of the building - park the car and put it in the lockbox. Also considering we left almost a full week earlier than we had planned - that's a pretty sweet deal for him.
Also - airbnb is clearly not allowed in his condo building. the instructions say you have to not mention it at all. Pretty annoying and odd that it's right beside the management office. was also pretty uncomfortable considering i was in the unit when management walked in!
Overall - I had a very unpleasant experience dealing with Al. The unit was nice enough.