Let me begin with the good part of our 6 day/4 night stay. Awesome renovated house in close proximity to many must see & experience places in Toronto. House looked as advertised and my family & I generally had a lovely stay while visiting the city. Lots of thoughtful touches such as cleaning products, paper products, cutlery, cooking/eating supplies and linen. Now let’s discuss the bad. Upon arrival, many loose ends around the house was found. Things such as broken shades in very visible areas in the home (even a dress closet with a huge window facing neighbors), internet modem that only worked for one night, upper floor bathtub out of service which was previously mentioned in a different review the month before we arrived, paintings & mirrors not secured to the walls, outlets that would constantly stop working, what appears to be huge old doors stacked in common areas, and a general light filth about the house which tells me the owner does not thoroughly inspect the house after each stay. Finally, owner is nice, but not true to his word.
Story Time: Owner was contacted the second day to report, tub not working and Wi-Fi being out. Madhi showed up in person to “check” things out. He was so apologetic as he checked the modem, flip the outlets back on via the breaker in the basement, and pretended to check the tub. I used the word pretended because you as the owner are surely aware that the water is shut off on a tub that was previously out of order. Madhi promised to have have someone work on the tub & take care of the modem later that day. He even invited my family to his coffee shop the next morning for breakfast and gave us a time to visit as he would be there to host us. Satisfied we continue with our vacation. Fast forward to the next day, we go to Madhi’s coffee shop for our complimentary breakfast to find the cafe closed, not to mention the person who was promised to check the problems in the house never showed up the night before. When contacted about being stood up, the only response we got was a “I’m out of town right now”. He became unresponsive for the duration of the stay. Unbelievably unprofessional and ridiculous.
To wrap up the review……..the shades, tub, & outlets never were never taken care of, and we only had access to Wi-Fi on the last night because a new modem arrived the day before our departure. It is a shame this review could not end in a more positive note. The house looks amazing and in a great location, however, the lack of attention & lying left a bad impression with my family and I. My advice to the owner is to close the listing for a week or so to get the defects in order, be upfront & honest, remove all the extra crap that creates an eyesore to potential customers.