We had some issues with the apartment, but Melanie went above and beyond to make things right. She was extremely responsive and replied quickly! She really cares about her guests and you can tell by the extras in the condo. Unfortunately, we had difficulty with the parking garage. We had a moment of panic when we couldn’t find our car and then realized we parked in another residents’ spot. I’m so glad we didn’t get towed! There is little signage to differentiate between P2 and P3. The parking space for the apartment is between two pillars and is extremely tight. If you don’t know how to reverse park, this condo is not for you. Parking anywhere downtown in a major metropolis is a pain, and the fact it was free made up for any inconvenience. The location is great if you’re going to any of the main attractions and very close to Loblaws/Longos. It’s convenient to get on and off the highway, but if you can stay without a car, your experience will be even better.