Dianne was super. She gave us our space but she made sure to give us a small intro before she left. 2 things that bothered me was her check out time and the location. When we first spoke, we agreed check out being at 2pm but when we checked in, she gave us no choice but to check out at noon. I had plans made for that day and had to chance my plans around to accommodate her timeline. The pictures do the apt justice, it was clean and nicely decorated, however smaller than I expected but that wasn't an issue. The location of the apt is literally in the hood. It is very close driving and walking distance from Dundas Sq. however you have to walk in the hood where there is druggies and homeless ppl at every corner. There were 3 apt buildings where her apt is and at first sight we were disappointed as it looks dated and unkept. Needless to say, we didn't feel 100 safe there. the one thing that bothered me the most is the fact that you can hear everything going on outside in the halls when you are inside the apt itself. Ppl closing their front door sound like they are trying to get in her apt. Positive was the balcony and the view that was awesome. I give this Airbnb experience a 3.8/5.