Ethan was kind enough to let me book this room for one of our Fellows coming in from out of the country during a very busy time in Toronto (TIFF) when rooms are at a premium. I spoke with the Fellow and he very very appreciative of his stay at Ethan's place. The location was ideal for where our Toronto office is located. Ethan was very communicative and even checking in with me when our Fellow's plane was late and he hadn't heard from him yet. It made check-in and check-out as easy as possible. It's always difficult managing travel for a third party and I appreciated Ethan's patience as I tried to act as go between.