Okay, first things first, Natasha is a very responsive host. I had two major issues during my stay, and I'll start by saying that she responded right away when I reached out to her with those issues. That being said, the unit requires a little bit of attention. Firstly, the check in directions need to be clarified as there are three identical lock boxes containing keys in the area described, and I spent quite some time trying to open the wrong lock box before I decided to just try another one to see if it worked -- and it did. Maybe that was just me misunderstanding the directions, but man was it annoying. Second major issue was that the power was cut off in the building for 7 hours beginning at 11pm on my last night there. Natasha wasn't made aware of this planned outage, it sounds like, but the building manager stated that all the residents had been notified. Honestly it just seemed to fit with the general state of affairs at the unit -- a bathroom sink that doesn't drain properly, an old shower-curtain liner with brown stains on it, no additional rolls of toilet paper -- suggesting that it just needs a little more attention to detail to make sure the value matches the price. The unit totally served its purpose for what I was using it for, which was a place to crash between long days at a business conference. Except for that whole power outage situation. That was rough.