Wonderful stay - Rachael was extremely quick to respond to any questions. Completely my fault for not buying an international phone plan and carefully reading and memorizing all the instructions for entrance ahead of time (I'd like to blame the long car drive, late arrival, and pregnancy brain =P), but we were trying to unlock the wrong door for awhile (there r 2 doors in front and 1 in the back), and Rachael was quick to respond to our issue and came to help us in person unlock the right door. Highly recommend her place!