Sam was very accommodating during a very busy convention week when hotels were fully booked in Toronto. I managed to book the studio on Yonge St. for the first 2 days and share a 2 bed. apt. on Bloor for the 3rd night. Both apts. are well located with the studio having an edge since it's closest to the center. Rooms were clean, as were the bathrooms and beds comfortable. Highly recommended.