At first everything was great. Mackenzie was communicative. Allowed us to check-in a bit early. The place it self was clean. Location wise, the apartment is located in downtown area. Public transport is close, as well as grocery/food.
Now the bad part. The host WILL lie to keep your deposit.
Our second day, we noticed 2 blinds missing in the main bedroom (sun was shining through, and the person sleeping there couldn't sleep). I took pictures of the missing blinds and later that night let Mackenzie know about the issue through airbnb msg.
After our trip ended, Mackenzie blamed us for the missing blinds. At first said he'll give us a quote for the missing blinds. But now won't even respond. So thats $200 for two missing blinds...
Airbnb support won't help us because we only told the host about the issue and not Airbnb itself. Even though I submitted pictures and they have text proof.