The location of this place is excellent. We could easily walk to the CN Tower, Ripley's Aquarium, Roger's Centre, and the harbour front. Nice view from the balcony. The place was clean, but dated. The walls needed repairs and fresh paint and the cupboards were pretty banged up, but not unexpected considering the pics. The most frustrating part of our stay was getting the keys. We had tickets to an afternoon Blue Jays game so made arrangements to meet the host at noon so we could park our rental and walk to the game. They didn't show, so at 12:15pm we tried calling (it went to voicemail) and then made the call to leave and find parking elsewhere to the tune of $30. The host finally texted us at 12:40pm to say they were there. That's 40 minutes late and unacceptable in my books. Via text we were told the key was left with the concierge. After the game we picked up the keys and moved our car, but we encountered the next problem - they didn't tell us their parking stall number. We ended up leaving the car in the visitors spot (good only until 11pm) and tried calling again. Again it went to voicemail. We finally got an email from the host at 10:30pm letting us know where to park. Third problem was when we went to make the pull out for our son there was no bedding. The closet had a drawer that said extra bedding, but there were no sheets. We ended up laying down a few throw blankets for him to sleep on. Not ideal. All of these things put together left a bad taste about this place. We are not picky people, but it seems like this host needs to polish up some of these little details.