Kylie is very attentive, flexible, and responsive to all requests and/or inquiries. Her informational website/ manual is very informative and easy to use. The Airbnb is very well located in downtown Toronto. Everything in the downtown core is a 20 to 30 minutes walk away. All beds are very comfortable. This is a home with narrow stairs and a basement. If you have any mobility challenges there are a lot of stairs and this would not be the place for you. All the beds are very comfortable with a selection of hard and soft pillows. This is a perfect location for a quick getaway to Toronto.