After a rough start with the apartment keys not being in the said location and the apartment not being cleaned. The host immediately rectified the situation through prompt communication.
The apartment was cleaned the next day and the cleaning fee refunded.
The location of the apartment is fantastic with walkable access to the main station in Toronto. It is also very close to the CN Tower, Rogers Centre and ACC.
The apartment is comfortable, clean and has a fantastic view of the CN Tower from the balcony.
If the access to the apartment had gone smoothly and it was clean upon arrival, this would have been a 5 star review.
On the flip side, it could have been a 2 star review was it not for the prompt communication and excellent customer service shown by the host.