Unfortunately this experience was a total disaster. My siblings and I (ages 19-26) booked this room because our Grandma passed away and we needed a place to stay during the week of the services. At a time of total shock and grievance, we by accidentally booked it for one night shorter than planned.. this was totally our fault and we recognize this. BUT, the way the host handled it was extremely rude and unforgiving. We were literally pulling into the funeral home (which was an hour away from the air bnb) when Irina called me and immediately started yelling that we had overstayed. We apologized right away and I informed her that we were at our Grandma’s funeral and could not talk but that we would handle the situation as soon as possible. She showed absolutely NO sympathy, threatened to call the cops and to throw our belongings away. Of course we could not have our valuables tossed so my mom (who’s mother has just passed) had to send her husband and my uncle to go pick our things up and check out of the air bnb and MISS the entire funeral. We asked if she could just put our things in a corner and even offered to pay extra to just let us deal with it after the funeral but she would not. She handled this extremely rudely, showed no sympathy for our loss, and was had no understanding for the situation we were in.
Apart from this unfortunate situation, the room was completely disgusting: dust bunnies everywhere, dead bugs, and hair clumps. She also did not mention on the listing that it is in a senior center, which I think is valuable information to share. I would certainly not book this room again, which is a shame because it’s right near my Aunt’s place in Toronto and we could have been frequent guests in the future. I would not recommend this room to anyone.