This was our first experience with Airbnb and Kristen went above and beyond to answer all our questions and make us feel as comfortable as possible. She was readily available if I needed her and went out of her way to make our stay in her beautiful condo a great one. The check in process was a breeze. Her place was clean, modern and had every amenity we could have needed. The location was fantastic, within walking distance of everywhere we needed to go, and also a grocery store and LCBO right across the street. I will definitely stay at Kristen’s condo again should I come back to Toronto.