Good:
-Unit was nice at first glance
-Repairs were quickly made to broken items
-We planned to order a microwave (at our cost) and host brought us a microwave
Bad:
-Broken items on arrival: washer/dryer, kitchen outlets, entrance door handle. Had to let a repairman into the unit at least 4 times
-Fireplace became unsafe to use
-No heat/AC controls
-No toilet paper holder or towel bar in bathroom
-Poor soundproofing. People walking upstairs sounded like they were trying to stomp through the floor. Disturbed our sleep
-Due to a miscommunication from Airbnb, host assumed we went behind her back to cancel our stay early and became incredibly hostile leading us having to leave early
-Made belittling comment about how much we “complained” about broken items despite getting a monthly discount. Initially host seemed understanding that items breaking down weren’t our fault, but eventually insinuated it was our fault (even her son gave us attitude) and threatened to charge us for “damages”