The following is a detailed review of the many issues with this unit:
Fire alarm is hanging open and without any batteries in it and the unit doesn’t appear to meet Ontario or municipal laws for its rental safety due to not being able to exit from the bedrooms in an emergency (they are on a lower basement level with the tiny windows).
Floor is very dirty, so much that we washed our feet before we went to bed on the first night since we were bare feet and then we only wore socks after that.
The carpet is really gross and can’t even be cleaned in it’s state - it desperately needs to be replaced.
Listing says it’s newly renovated but this can’t be true given how run-down it is and the kitchen faucet handle is super loose/leaks.
The toilet seat in the bathroom is completely broken at the hinges and there was pubic hair and long black hair on the floor and wall in the bathroom.
Multiple bug deterrents in the unit but still encountered spiders and other insects crawling around.
Windows are tiny and we didn’t have any air conditioning or any ability to control the temperature in the unit. We messaged the host as soon as we checked in (4pm) to ask about if there is air conditioning and how to get the temperature regulated since it was warm and damp in the unit but never heard back until just before midnight the second night of our stay while we were all in bed sleeping.
No plug for bath drain so unable to bathe our toddler.
There’s a thin metal rod sticking out from the side corner of the pull out bed so it’s very easy to cut or scratch your leg on it which my husband did the first night.
There are two two bags of dirt in the guest parking space making it so that we couldn’t open doors on one side of our vehicle when we parked in the designated parking spot because the massive dirt bags have taken up half of the space
The last major thing to note is about the bedrooms/beds. The pillows are really gross and don’t have covers on them (only pillow cases that are super thin which is very unhygienic, especially during a pandemic. The two single beds don’t have real mattresses only 3 inch travel foam mattresses and again no mattress covers only a thin sheet over the foam. The double bed is the pull out so the mattress is pretty awful and you need to sleep on the edge to not collapse into a hole in the middle.
Overall I would not recommend this unit to anyone given its current state and at the price we paid. It is less than a 2-star hotel quality (likely wouldn’t even be able to operate in this state as a business) and I have traveled in very cheap Airbnb accommodations all over the world and this is definitely the most unclean unit and worst sleeping arrangements I have yet experienced. I am also a superhost with Airbnb myself so I am very confused how this place could have a status of such, it really makes me feel I can not longer trust the superhost status after this. There is a note when you check in says you have to clean the unit before you leave- maybe that’s why it’s so dirty because guests have to clean it for the next guests?? Very odd to me! We paid over 300$ for two nights here and we shouldn’t have paid much more than 100$ in this state. I have contacted Airbnb for a partial refund and it would be fairly outrageous if I don’t receive one after this experience for sure.