There was a lovely welcome pack with both practical info and useful recommendations for favourite local cafés, etc.

The apartment was really homely and cosy and perfectly decorated for a young couple. It was a little far from the city centre (for Londoners!) but we got on fine.

Nicole was very accommodating, letting us leave our bags past check out, as she didn't have new guests until the following day, which we massively appreciated.

All in all, a great experience.