Sean was a great help from start to finish. We made our reservation with Sean literally at 11pm the night before we were to arrive last minute girls week-end to spend in Toronto. Sean responded very quickly to all our questions & we were able to confirm the reservation very quickly. His place was clean & very comfortable for 3. Only down side was the slow elevators, but we were never in a big hurry so it wasn't an issue just good conversation time with strangers, lol. Other than that, everything was great.