I booked my trip over a month in advance for an international trip (I'm from the States). On the way we hit a terrible blizzard, I emailed Leo through Airbnb to ask about weather, no response. Several hours later I arrive and realize Leo never sent check in instructions....
Me and my friend were in the Canadian winter without set accomodations. We knocked on the door. Called Leo twice, messaged several times. Called Airbnb and THEY could not contact Leo.
I had to book a hotel for considerably more $$ since there were no other Airbnbs available.
Don't book with Leo