Robert is a great host. Very responsive to my messages and accommodating. The room and whole place was very clean & comfortable. Great value too. Check in was easy. I got a key as opposed to phone check in since mine didn't support the app. so best to plan ahead and communicate with Robert as to which method is best for you. He was also very kind, helping me out figuring out the local public transpo & a token since I was short in change on the day I checked-out.