We booked this Airbnb for the whole month, but moved out in 2 weeks due to the following reasons:
- The first day we arrived, we noticed that the temperature was very cold. We immediately informed Liron, and he replied that because it's a basement, the temperature was controlled by the tenants on the first floor. He informed us that the tenants had been asked to control the temperature. Unfortunately, we had to wear hoodies and use a space heater for the two weeks we were in the airbnb. It was summer outdoors (August) but the temperature indoors was extremely cold. We were genuinely worried our children would fall sick.
- The second day when we sat on the edge of the bed (2 adults) the bed railings slid out of place, and the mattress caved inside the bed frame. This happened twice during our stay, and when we informed Liron he said that he found it hard to believe that we were just sitting. He sent screen shots of the bed he ordered on amazon. The bed was delivered to the tenants upstairs after about 5 days and the expectation was that we would get the bed frame and then fix it ourselves. We also complained about the uncomfortable mattresses, Liron ordered mattress toppers to fix this issue.
- There were items that were broken in the house , for e.g., a fridge tray, and a light hanging outside the socket and when we informed him, Liron blamed us for these broken items. This was too much for us to tolerate, and we decided to leave.
- When we suggested he charge us for the days we had stayed and reimburse us for the rest of the booked period (after we would leave), Liron refused. Airbnb could not do anything to help us because according to their policy the Host has to agree to reimburse.
- We moved out of the place and would not recommend this for a couple, a family or even business travellers. No doubt, the location is very good, but if you want to have a comfortable stay, we would advise that you set your expectations low. .