we were there for seven days.Upon arrival we found no dish cloths no face cloths.or dishwasher detergent.Messaged Jawhar who responded promptly.He told to check under the sink but nothing was there. Mid week we wanted to wash the 4 bath towels but couldn'tget the washer dooropen.Contacted Jawhar who responded promptly.Hesaid the washer door was locked apologizing again.He stated that the dryer was working. Not much use for dryer if you can'twash them.While I appreciatepromptness of his replies I feelthey should have been followed by actions to provide a resolutionto the problems. Overall it was a bit disappointing given the price we paid