The place was clean and very comfortable! I want the blue couch for myself, so pretty and very comfy. The high ceilings made the space feel big, and we got lots of natural light. I didn’t actually meet Krista, since the space had a separate entrance, but she was reachable through chat although I had no issues to have to contact her about. I had an easy time with check-in, the instructions were very straightforward. There are a small set of stairs that you have to take up to the entrance, so that’s something to consider if you have accessibility concerns, but not a problem for me! It’s in a nice quiet neighbourhood, so I had a great sleep. Would definitely stay here again ☺️