Joan was a great host. Our flight came in early in the morning and she met us as soon as we arrived in Toronto to hold our luggage and even let us use her bathroom in her office (located in the same building) to change and freshen up. The place was clean, had stated amenities, and the location is very central to other restaurants and landmarks. She also held our luggage after check out time as we had a late flight. She checked on us during our stay via messaging and also responded promptly to any questions we had. Would highly recommend this place. Thank you for a great stay, Joan.