Check in was very easy and well explained. The location of the lower penthouse was amazing with great views of Toronto. Easy access to restaurants and most downtown places.
Sadly the level of cleanliness of the apartment was poor and we had to do some cleaning ourselves to make it more acceptable.
Alec and Lily were apologetic and wanted to send in cleaners but I did not want cleaners inconveniencing my holiday. If the level of cleanliness could be improved, then this place would be worth its cost.