Have mixed feelings about my stay with sonder. I had some small problems with the verification process and the shower in my room wasn’t working, which were a bit frustrating. But their customer service is impeccable, absolutely amazing. Even tho there are some small hiccups before and during my stay, they all got solved rather quickly. The room is not spotless but clean enough. The memory foam mattress is my favourite part of the stay, so comfy! Overall, I’m satisfied with my experience, give them a try.