The hosts were always extremely quick to respond. My girlfriend and I stayed with our dog for a week during our vacation to Toronto in this cozy unit. The backyard is very spacious and our dog loved running around back there. There was more storage than we expected to put away our clothes and bags for the week. We never needed to contact the hosts for anything because they prepared the place really well. It’s a 5 minute drive to the Finch subway station to head to downtown Toronto - really great value with this location! We would recommend to anyone wanting to stay in the Toronto metro area and looking for a great value to book Susan’s unit. We will definitely stay again when we find ourselves in Toronto next!