The apartament is exactly like shown in the pictures, it’s lovely, a warm place to return to after a cold Toronto day. The communication with Karen was just fantastic, she was very kind and helped us all the way through, by letting us check out bags early and leave them a little while later after check out too. She also checked on us to see if everything was ok while we were there and at the slightest problem, she fixed it swiftly.
Just as good as a stay can be, I can’t think of anything that needs improving.
Thanks for everything Karen!