Emmanuelle was a fantastic hostess. She promptly answered our inquiries and was always friendly and helpful. Check-in and check-out are very easy. There seemed to be a lot of dogs in the neighbouring units and you can sometimes hear the nearby freight and subway trains, but the location is excellent, with easy access to shops, restaurants, busses, trains and highways. This unit is vertical living. The kitchen basics are all there; linens, cleaning supplies and laundry too.