Bibian and Alberto were lovely and friendly. Great features for the apartment, like kitchen, parking, ensuite washer/dryer and walking distance to the Yonge and Eglinton subway (15 minutes). Consider the size of the unit, lots of room for storage. During my over 2 week stay, I had s couple of minor requests and were always answered and actioned promptly. The bathroom is a bit small and I am not a big person, but lots of hot water.