Although we only had brief talks, my wife and I think Olivia is a very kind, charming, and hospitable person. She made sure to communicate any update with us prior to our arrival, gave us some very nice tips about visiting Toronto, and was very discreet at home. Her place was very conveniently located for us: close to the subway to go to downtown, and buses, to go to Markham. We would happily stay there again. Merci :)