The host is very responsive and fix some problems quickly. However, checkin process is not easy. The host left out a major key instruction in the manual. There is a 5 mins time frame between inputing the buzz code and ability to push the floor button in the elevator. There is no service inside the building, we had to leave the building to call the host. The elevator wait time was long and we kept having to leave the line and insert the code. Major inconvenience check in process. It took us an hour to arrive to the condo room from the ground floor. The elevator door was also stuck open half way. It would be easier if the host can give us the key fob in person.
There was an issue with the toilet not flushing and we found hair on the bed. Was not a great way to start birthday weekend celebration.