The townhouse was clean and at the beginning of our stay, the owner was quick to respond to our concerns. The townhouse was lacking some essential amenities. We were provided with one used dish towel that was very dirty. When we asked for additional supplies, we were provided with one more towel and paper towel along with additional toilet paper. There were two towels and one hand towel in each bedroom and lots of shampoos and hand soap but no face clothes. The kitchen lacked simple supplies such as cutlery, only three butter knives and random forks and they were of little quality. Three rice cookers but no coffee pot. In both the kitchen, bathrooms and living space, there was random items left in drawers and other places. In the kitchen there was a package of open dry noodle soup all over the cupboard along with supplies for a small pet such as a hamster along with an open bag of soil. No trash container other than a small receptacle not suitable for kitchen garbage. The owner contacted us two times for his cleaning lady to enter the townhouse when we were not there for personal reasons. There was a large kitchen table along with two outdoor chairs in the living room with no couch. There was a tv as indicated but only Chinese tv to watch, no cable or satellite to watch which was unfortunate as we could not watch the federal election results or the Raptors home opening. The ad indicated there was a Jacuzzi but there was not. All beds had a duvet cover but no top sheet, in fact in the one room a top sheet was used for the fitted sheet. The bathrooms were very clean and the neighbours were very kind.