He literally didn’t give us the code to get in but communicated up until I paid the fee . 3am we were sleeping in the airport chair until we finally got a booking which we still waited 4 more hours to check in which actually was earlier than they usually do but considering our story they sympathized with us and let us come early thank god for reliable people as Henry was definitely NOT !!! Bad experience I could have ever been through with Airbnb !! Thankfully the company rectified it as soon as possible and did what they can !!! No thanks to Henry not even an apology from him .