Place was spotless and views and location was amazing.
The number on the listing also goes to Bay Suites but I called 3 times while waiting to check in, and went to voicemail every time.
Check in was abysmal. Had the place booked for a week, but I was unable to make it the first night due to an emergency. Let them know before check in on that day. The next morning at 9 am I let them know that I’ll be there at 3pm and was assured that it would be fine multiple times.
An hour before reaching I was told I’d have to wait an additional hour to wait for the cleaner to let me in and hand over the keys. They made the poor cleaner rush and drive across town to let me in and I had to wait 2 hours before getting in for the place which I was currently paying for time in.
Very poor communication throughout and poor communication from them to their cleaners as well. Felt bad for the cleaner as she seemed so overwhelmed.