Frank was great!!! He lives in the building and is almost like a tour guide of the city...where to go...how to get there...he was always available if we had a question. He knows the building well and has a great deal of experience working with Airbnb and other long term renters and residence in the Maple Leaf Square condos. The location is central to everything...and I mean everything...especially if you are a sports nut (Like Frank)....Maple Leafs, Marlies, Raptors, Blue Jays....I would go back again and rent from Frank in a minute. We rented two condos..one from another couple...and the other condo was not nearly as nice as Frank's and having Frank was the true bonus. I got the chance to go to the Hockey Hall of Fame....do not go without Frank...he knows his hockey....so I was educated at the same time. Had a great time and was in Toronto for a conference.