The check in process was the worst I have ever experienced using Airbnb. It was extremely chaotic. The pick up location IS NOT on site an is a bit inconvenient especially if you have lots of luggage to haul around. My friend and I ubered to the pick up location twice and was still not able to pick up the key. After the owner realized the key was not even where it was supposed to be we were told to go to the Airbnb and that the door would be open. We had no key to get on the elevator and had to sneak on with other tenants and walk the rest of the way up stairs to the 34 floor! Once we got there the door was locked! We sat outside of the door with our luggage for almost 45 min waiting until she figured out what happened with the key. If the owner was not able to grant early check in times I wish that was communicated prior to the day we arrived and we would have made other arrangements. The place is is in a good location but it could be decorated much better and given a more luxe feel. I also wish there were tvs in the bedroom.