I did not personally meet Stephanie but she was very prompt in communicating and answering any questions I had. Her loft was beautiful and spacious. The bed was super comfy and everything we needed was available to us. The neighborhood was great, a little less busy than the downtown core which was perfect. We were still close enough to walk to a lot of the places we wanted. We drove and there was a parking lot across the street out back that we were able to cheaply pay for 24/7 parking.