I always preferred a hotel over Airbnb because I had this perception that hotels would give me better service and would do everything to make my stay pleasant whereas Airbnb are almost like hostels where you can't really expect much. But Susan proved that I was just wrong because she exceeded every expectation I had from an Airbnb host. She's a lovely host who made me feel that I'm just not another person who is renting out her place but a friend who visited her city for the first time. She is extremely helpful and nice and I wouldn't have enjoyed my trip to Toronto if I lived anywhere else. You can't go wrong by staying at Susan's.