Charles was an incredible host. He was communicative, and the instructions left around the home were very clear, and easy to follow. Charles has put a lot of thought into how his guests use his home and responds to those needs ahead of time and during the say. We had personal challenges during our stay, and Charles was excellent at helping us navigate those. This trip was a very special trip for us as we were able to reunite with our families for the first time in years. Charle's home was in the perfect location with excellent accessibility to the city and it was also a great family home.