Nice place, nice balcony. Decent amenities but not extensive if you want to stay a while. Good location and the free bottle of wine was a nice gesture. We also got parking as they happened to be away. Unfortunately there was evidence of mice 4 days into our week log stay. When I flagged the issue they apologized. I promised to monitor the situation and leave things very clean under the sink as to not entice. Unfortunately, the mice had found a new home and for the last 3 days we cleaned up a garbage mess under the sink each morning. Moving out was not an option as we had a two year old with us and no other place to go on a day’s notice. When check out day came and they had not offered any refund I asked for one and it was at that moment that my experience became a zero star (but I’m not going to do that to people - maybe this will be a lesson in hospitality). Nicole called us “sad” for waiting until the end to ask and sent the most unprofessional rambling note that made it seem like the mice were our fault or that I was a bad person for asking. I was actually shocked they hadn’t offered anything right away and was waiting but no...Anyway, at the end of her verbal assault she told me to “send the email requesting $100” and move on (an amount she deemed appropriate, not me). And so that is what I did as I was not interested in having more irrational banter thru the Airbnb app but, wow, what a disappointment.