This was the first time in four years of using air bnb I’ve experienced a bad interaction with a host.
I booked the room for two nights, upon arrival I couldn’t find the condo keys, I contacted The host and he advised me I could have it the following morning ( cane at 2:00pm)
This renders my first night useless because you can’t get back into the building without the fob and apparently we can’t speak to the concierge because these are sublet units.
On top of all the place had all windows and balcony door wide open I guess to relive the smell of smoke and the place was freezing for two nights! Nothing I did could warm it up.
All in all, I am disappointed but I know one bad apple doesn’t ruin the tree.
Just be aware of your hosts.