Not so pleasant check-in and check-out process/communication!
1- I received this message from the host for check-in:
We would need a picture of your Identity Card next to your head. This procedure is to avoid the Identity Fraud! After receiving this document we will be able to send you the check-in instructions for your upcoming stay in our beautiful city!
2- I received this commanding message from the host for check-out:
Please follow the check-out procedure below for your upcoming departure :
- Inform us the time you will be leaving. Maximum check out time is 11am.
- Put all trash and recycle garbage in the bins provided in the basement.
- Please start the dishwasher.
- Tidy up the apartment as you found it.
- Leave the key in the lockbox and message us informing that you have left the place.
Requesting for selfies with ID next to the head seemed like we were entering a highy secured army department!!! Do you thnink this is a pleasant welcome?
I wish the building had garbage shooting and for putting the garbage in the bins we did not have to go to the messy weird basement where the look and smell were extremely disgusting! This is very unfortunate that this basement is left uncleaned at the heart of Montreal.
I have travelled around the world and stayed at many hostles and airbnbs. This summer I rented 4 other airbnbs just in Montreal. Non of them asked me to tidy up the apartment, the room or the bunk bed. This kind of check-out instructions is just weird.
3- There was limited number of dish washer tabs in the cabinet
4- There were a couple of tiny shampoos that we did not use. We bought a large shampoo as we wanted to stay for a week
5- There were not enough kitchenware: no microwave, no electric kettle, ...