The booking for this bnb was easy to do, and seemed straight forward. My boyfriend and I were spending the night in Old Montreal and were very excited to use the jacuzzi tub after a long weekend of dancing.
We arrived at the location which is pretty easy to spot the street # on the building, however the buzz code info was not 100% correct. We had to contact one of the three people looking after this bnb to give us the full code. We walk in the loft after 15 minutes outside and the first thing I did was look at the bathroom and there was no tub. A standup shower was there in replacement. There was half a roll of toilet paper left for us and nothing to replace it with, we had to go to the store and buy some. The laundry was still running in the dryer when we arrived, with the sheets from the guests before inside. The bed frame is partially broken on the left side and separating from the bed a bit. The layout is different than the pictures, things have been moved around/changed and not updated in the photos. There was zero communication about the renovations and changes done to the unit. To be honest, we didn't know who to contact because there were 2 people looking after the unit as managers and both responses I got were from 2 different people (but it was actually the same person). There were also some ants in the bathroom floor.
Overall, a beautiful spot but definitely needs more clear communication, updated photos and the courtesy to let your guests know of any changes is crutial. We will not be back.