Unfortunately, we had a terrible experience with Alcove. We had a 3 night rental and were notified on the morning of our check in that our unit had plumbing issues and we could not stay there. We were put in a unit that was one bed too small for our group. Then we were told we had to leave this unit by 12 the next day for cleaning and could not check into our unit until 5 pm. We were then moved to another unit to continue working until our check in. So finally we move to our unit that we had paid for and when we arrive a man’s luggage and belongings are there. He arrives and apologizes. He stayed in our unit the prior night, which was the first night of our reservation. We were forced to stay close to the unit and keep moving our things around because their friend was keeping his luggage here while he was out exploring Montreal- no due to plumbing issues. So we had been lied to and moved around during a short vacation weekend. Alcove told us the owners of unit were not honest with them, but we still have not been refunded for the first nights stay. It is unfortunate to write this review because the unit and location are beautiful. But I wouldn’t trust that they can honor your reservation. Not worth the headache.