We had a wonderful stay overall. Eric was great with food recommendations and information about the area (over the holidays) before we even got there. When we arrived, almost all of the small issues that came up where solved quickly by him also. This is a great place to stay with a family and kids. My child was delighted to have kid-sized plates, the kid portion of netflix, and toys to play with while we were there. We also loved that there is easy access to the metro and a parking spot. We were only on vacation so it wasn't a big deal, but the internet was really inconsistent and we were not able to connect all of our devices to it, so I wouldn't recommend this place for remote work.