Lisa was responsive and helpful throughout our stay, and we never had any communication problems. The apartment is not fancy, but had everything we needed and plenty of space for two people. We like walking around cities we visit, and this apartment is a quick walk from whatever a visitor might need, and a longer walk to sites like Old Montreal or Mount Royal. We parked on the street in front of the apartment without any trouble (we once had to park around the corner because of street cleaning, which was well-marked). Overall we had a great experience, and would stay with Lisa again!