Marie Helene was very quick and helpful in her responses to my inquiries. Prior to our stay, I was worried about her cats, though they mostly stayed in the basement and were sweet when they did come around. They are low maintenance and required very little from us during our stay. The apartment is in a great location and is very sunny and bright!
With that said, this place was not a good fit for us. We were disappointed with the overall cleanliness of the apartment. The bathroom and kitchen were nicely cleaned. However, the overall cleanliness of the common areas was poor. The floors had not been mopped in a long time, there was cat hair under every furniture leg, and there was dust on all the furniture. There was also a strong musty/cigarette smoke smell in the apartment. A lot of the furniture was broken/damaged.
One thing to note, the AC unit is in the living room only. If you sleep with the doors open, the bedroom stays somewhat cool, but we were limited on when we could do this because we had a baby and didn’t want her to wake up to the bright light from the living room.
When we voiced our concerns to Marie Helene, she was very responsive and offered to help. We were able to come to a resolution that worked for both of us. She is amazing and based on the other reviews, it may have been a one-off experience for us. I wish her the best but hope that this review is helpful for her and future guests. Nothing that a good deep cleaning and airing-out can’t fix!