honestly, cinq never responds, i found out the helper sam is actually a real estate agent and they are just using properties they don’t rent out as airbnb.
from what i heard from people on reddit and people that rented this place out, told me the place is not clean, garbage laying around from last visits, and the maintenance is close to none.
not to mention, i wasn’t able to go there because of the snowstorm so i thought they might be considerate and give at least a partial refund but that also didn’t happen.
this is what you should expect with property operated by real estate agents or people similar to them. they will do the bare minimum (hopefully). you pay for what you get but i would consider other hosts for better options even if it’s a bit pricier.