My brother and I had to travel to Montreal at the last minute for a family emergency. I was looking for a spacious, quiet, clean, and comfortable apt. that was close to my mother's home when I came across Anna's place. It turned out to be just that, and more. Because the trip was decided on such short notice, I wasn't in a position to book the place until the ealry morning hours before my flight. I was worried that it was too late yet Anna, who happened to be up and online in the middle of the night, approved my request. It gave me tremendous peace of mind to know that we had a good place to stay when we arrived in Montreal. My brother and I arrived from our respective homes (me from CA and he from GA) in NYC late in the night. We drove all night to arrrive at 5 AM in front of the apt. Anna and Jacques let us in spite of the early AM hours. I can't thank them enough for being so accomodating and for truly making our stay in Montreal easier in spite of the very difficult circumstances of our visit. We will be returning for Christmas, and my brother already wants to rent the apt. for himselfr and his boys.