It was a great stay. The location is unmatched!! Wonderful in the centre of downtown.
The only complaint I would have is that the staff on the bottom floor are kind of… not the most helpful.
We had an issue with our light in our bathroom, it wasn’t working whatsoever. This was reported to the staff on the desk (they only work specific times btw), was reported to their help line on the phone and wasn’t fixed until a day and a half later. It was only when I went down to bring the guy up to have a look at it - it was a simple fix but we were without a light in the bathroom for more than 24 hours. The guy that came to fix it was very nice and apologetic but it was a huge inconvenience and not to mention a major health and safety risk!
The gym and sauna were amazing!