The only reason we are giving this 4 stars instead of 5, is because there was an issue with the hot tub when we arrived making it unusable for more than half of our stay. However, that and the other things that came up were dealt with very quickly and professionally by the staff. They acted immediately to try to make things right and sent Anthony- who was so polite and helpful- over immediately. He was more than willing to take care of a couple of other small issues we had as well as address the hot-tub repair when he came over. All of this during a huge snowstorm. Parking can be tricky, so make sure you read the welcome packet thoroughly to know the rules, but the property managers made sure we always had a spot available. The house and beds were very comfortable and suited our needs well.