I stayed at Sam's place for a month and had a great stay.
Pros : The appartment was clean and cozy. Check in was easy with the rental office. There were more than enough towels and sheets for two, soap/shampoo, etc available. The place is well located, close to many restaurants and a 24hr convenience store as well as metro station. Sam replies to communications in a timely manner and accomodates any request (Not that I had many requests anyways, the only thing was the door was hard to open when I first arrived but I told him and it was fixed the next day).
Cons : Besides the door thing, which was fixed quickly, there is not much to complain about, if anything at all. I was not provided with a card for laundry but then again, I did not ask for one either - I'm sure if you do ask you can have one so that's hardly a complaint. Heating was so-so, but not so cold as to be unbearable. That's about it.
Overall had a great stay and I would stay there again in the future. Thank you Sam!