Luke was incredibly personable, warm and welcoming! He provided a notebook full of helpful maps, guides, and suggestions...even including discount coupons for a major art attraction! He also pointed us to the best brunch spot ever, L'Avenue (do not miss this special place!!!), which turned out to be our favorite meal in Montreal. Luke's neighborhood is awesome... conveniently located near Metro, buses, Bixi bikes; all sorts of great eateries/shops/etc. on Mont Royal; and just blocks from our favorite park. It was nice to come and go as we pleased and to have a small kitchenette to prepare a late-night picnic on our last night in Montreal. The accommodations provided the essentials and are evolving (according to Luke). We were grateful for such solid air conditioning during the August heat wave! Luke was very responsive to all of our needs and went out of his way to help us.