DO NOT BOOK UNLESS YOU LIKE SLEEPING WITH MICE…
After using Air BNB’s service to select this hotel, we thought we were going to have a cleanly and enjoyable stay. We reviewed the pictures and the reviews and everything looked clean and it appeared others had great experiences.
For the price we thought we would be accommodated in a upscale, very well-run and clean space. Upon arriving it said check-in time was 3pm we arrived just after 3 and were told it wasn’t finished cleaning and to come back in a half an hour. We left and came back 45 minutes to find that the unit had changed sheets and fresh towels but that was it.
The pictures on Air BNB show a beautiful and clean unit, the unit we arrived too was run down and extremely dirty. There was hand prints on the bathroom wall and food in the fridge door, the counters in kitchen and bathrooms were not wiped, hair on the towels and sheets, the pillows had yellow stains and the pillow covers did not cover them fully, dust under the bed, there was no cover on the duvet which had makeup and red stains on it, the door to the hallway had a broken handle and the stairs rocked and shock as you went down and you could shake the railing on the top floor, which is a serious safety hazard.
On top of all of this we saw a mouse or mice multiple times throughout our trip. We informed the host of the mouse and asked for the unit to be vacuumed at a minimum. The host did not respond to the message and did not vacuum.