Sam was nice and very responsive all leading up to our stay. I was up from Albany, NY for an event at the Palais du Congres across the street. So the location was perfect. He had advised I’d be ok to park our car in the lot directly across from the Airbnb. The first night we arrived, we parked the car, paid for it, locked it up, and went to dinner at a restaurant around the corner; we weren’t even gone 2 hours. Upon arriving back at the house after dinner, we’d found the car was stolen. I quickly notified Sam of this as he had advised the lot was ok to park in. He immediately refuted the idea of it being stolen but still advised us to call the police. While we filed a police report, the cops told me that my make and model car was the “most popular for theft in the city”. Sam never contacted me again about it until I followed up the night before check out. He was nice enough to give us an extra hour before having to leave. Besides the whole car situation, the rest of our stay was great.