Sylvie was very helpful about parking. Due to our unexpectedly late arrival, she provided a complimentary parking pass so we didn't have to worry about getting a ticket. There were nice touches like a basket of fresh fruit, yummy truffles and cold beverages in the fridge. She also responded quickly to a question about the Wifi password. It was just as pictured, warm and cozy, and a great location. Would definitely stay here again.