Kevin was extremely nice and responsive. However, when we arrived there was one of the rooms that was filled with garbage. In addition the bed was not made and was just a mattress on the floor. He said that someone would come by to deal with it but nobody ever did so we had to deal with it ourselves. This is a bare minimum airbnb but for the price that is to be expected. Other than the garbage, everything else worked out but would definitely recommend a new mirror as the one we got was broken.