I would be more willing to give this place a higher review if the only issue was lack of communication from our host, but unfortunately there were several other issues.
There was almost no toilet paper in the unit when we arrived — we messaged Justin to ask for some, he responded at 3 am that he’d send some, never did. I followed up, no response. We ended up having to buy our own. There was no fitted sheet on one of the king beds and no real duvet cover on the other king bed (two sheets instead which made for an uncomfortable nights’ sleep). Again, asked if there was a spare fitted sheet — no response. There was also no dishwasher soap anywhere to be found.
The other main issues are that the second bathroom floods because the shower floor slopes away from the drain, and the primary bedroom window has broken hinges, so the window doesn't close properly and it's freezing all night.
Lack of communication became a much bigger issue when somebody was in our parking space and we couldn’t reach our host nor did we have a contact for the parking lot. We had to park in a neighboring space and just hope we didn’t get towed — not the best feeling!
Location is great and this place’s saving grace — three steps from the front door are plenty of restaurants and bars. Living and dining rooms are comfy and spacious. The secondary bedrooms are a bit tight but didn’t matter much since we weren’t in the apt much.