Nadia and Sam were timely with their responses and provided clear check in instructions. Their location is AMAZING. Within walking distance to restaurants, Old Montréal, and the metro. As a person with allergies, I would like to mention that the bedroom area is carpeted with a low pile loop carpeting. I always take my allergy medicine with me, so the carpet was not an issue. We spent almost all our time out and did not use the kitchen or laundry amenities. We asked to see if we could check out later and Nadia and Sam agreed to an hour later. In the end, we did not need the extra time, but we were very grateful for their flexibility.