The comments I will share are designed to be constructive for future guests. The pictures found on airbnb are reflective of the property and the description is accurate. The flat is right in Old Montreal a few blocks from Norte Dame. The check-in process was easy.
It must be difficult to turn around a room a few times a week, however you expect to find a clean place with what you need. The flat needed cleaning and regular maintenance. Clogged drain in the bathroom shower, no covers for the cushions on the sofa, one wine glass, two coffee cups, no dish soap or paper towels for doing dishes. This should be handled prior to check-in.
We contacted the office three times during our 4 days. Not necessarily what we planned to do on our vacation. A random ant problem in the kitchen and bathroom, lack of cleaning supplies, no trash bags, flooding on the floor from a clogged shower drain and inadequate supplies in the kitchen should not happen.
It is a shame since the location and the flat are in a beautiful city in a fabulous area. Hopefully future guests will have a better experience.