Vera was not available to meet us upon arrival but arranged for someone to meet us there and show us around. She also replied very quickly to my messages and let us check out a little later since our flight was in the evening. Pots, pans, utensils and condiments were all available for use. Pamphlets and tourist information about the city was readily available in the home. Really liked that the parking was underground. It's easy to get around with a bus stop right outside the building. Uber was quite cheap as well, about $10 to get downtown with a surge and about $40-50 to get to the airport. Nice spacious apartment even with the pull out couch open.