Denise was really friendly and accommodating and made it easy for me to navigate getting to her place after a very long day of airline travel. She gave me really accurate information on how to get to her place and was at home to greet me when I arrived, several hours after my initial planned arrival time. She was also very pleasant to talk to and gave me a lot of information on what to see and do in Montreal. The place was cute and pleasant and easily accessible to where I needed to be during my stay.