Not sure why I was asked to take out my own garbage considering that this rental costed me more than $200 per night, including a *cleaning fee.*
There is nowhere in the listing that states that the "large terrace" is shared with everyone in the building; I was under the impression that this was connected only to the apartment I was renting. This was a major disappointment.
There was no coffee machine to be found (even though there is an espresso machine in the photo of the kitchen, and coffee machine is listed as one of the amenities).
There was unfortunately no seating or furniture set up on the small balcony inside the apartment itself.
There were a few eyesores in the apartment: 6-8 large and dirty plant pots on the ground next to the sofa; about 12 exposed screws sticking out of the wall (like there used to be art hung there, but then the art was removed but not the screws?); a 6" chunk taken out of the corner of a wall between the kitchen and living room, exposing the steel corner beam.
On the plus side: the bed, couch and bathroom were all very comfortable. All the rooms had dimmers for the lighting which was really nice (except the bedroom).
Ziad was great leading up to and following the booking, but there was confusion with the "Luckey" service and the person who let us in (seemingly not from Luckey).
When our train arrived, I texted the Luckey number saying I was going to be late and nobody replied. So, when I was on route, I got a call from someone else, asking where I was and I explained that I'd messaged Luckey, but they didn't know what I was talking about. When we arrived, I messaged the person who had let us in, asking how to get to the "large terrace," but no reply. Later on, the Luckey person finally responded to my initial text message about running late. I then asked them about the terrace and they said "Isn't there a door to access it?" suggesting that they had probably never seen the apartment.
When we were checking out, we had issues opening the lockbox to leave the key, and we had no idea where to leave our garbage (the woman who let us in told us we had to take it out ourselves). I called the Luckey number and the woman on the phone told me to leave the key inside the apartment, and to go back in to drop off the garbage in the basement. Two days later, I got a call from the woman who let us in, asking where the key was because it wasn't in the lockbox.