The apartment was spotless and comfortable; however, challenges with finding parking and contacting the host negatively impacted our experience.
When we arrived on Friday evening, it took time to find street parking. We messaged the host inquiring how to access the paid parking in the building when we arrived, but did not get a response. The parking garage did not have a code nor was it clear how to access it. No instructions were provided.
After dropping us off at the airport in the early hours of Saturday morning, a guest was unable to find any street parking on the street or surrounding streets and had to check out at 4:30am to drive back home. Despite both AirBnB customer service and I repeatedly attempting to contact the host to get instructions on how to access the garage, we did not get a response until approximately 10:45am -- 15 minutes before the 11am checkout! The guest who required the apartment to sleep before driving back home was already home by then.