This was my first Airbnb and Mark made it an amazing experience. The customer service and communication is on point. I felt like I was at a hotel. Mark gives his guests 5 star service. The room and location is as exactly as described. The place was absolutely spotless and smelled lovely. I had zero negative comments. Next time I come to Montreal, I will purposely look for Mark’s Airbnb properties. I highly recommend Mark for any Airbnb experience you need.