From the moment I booked the listing, I had to wait for a response throughout the whole day. I made it clear I needed to be housed that day as it was an instant book soon assumed it’d be the easiest way to secure housing last minute. After confirming the booking, the hosts made a mistake and booked me for the day after instead of the current day which forced me to recharge my card all while waiting in Montreal to be housed. With time running out to get ready for my dinner due to the redoing the listing and recharging my card we finally get to the address to find no key in the lock box to get inside. With nobody inside to let us in, I was forced to get a hotel and was ultimately late for my dinner. The poor communication and unprofessionalism was obvious.