I would rate our experience as ok.
What was good - location, rooftop, check in process, comfortable bed, nice interior design.
The small deals are what we’re missing. For instance:
- the bathrooms were missing toilet paper holders
- the en-suite bathroom was missing a rod & shelf for the towels. It looked like it was as torn off. There was no place to hang our towels. We had to use cloth hangers.
- there were no hooks in the bathroom
- there were only 3 glasses in the kitchen. There should be 4 glasses if you’re renting a 2 bedroom apartment as there is usually 4 people.
- being given inaccurate instructions for how to dispose of garbage. It was annoying getting an email saying to take in the garbage when the house rules said otherwise. Also, there was cleaning staff in the apartment across from us. They could have easily taken the garbage when they saw us leave. Instead they left the garbage there,
- the balcony was not clean. There was bird poo on the chair.
We paid $1400 for 3 nights and expected a premium apartment and experience, These small issues are all minor but they all add up. They turned this premium AirBnB into
An ok experience rather than a great experience. They can easily be fixed and I think that will make your apartment even better.