I wish a lot of Host are like Kay. Not only was the check in and check out process easy quick and efficient. Kay answered all of my messages and questions extremely quickly, I would even say almost immediately and provided us all the information we needed to make our stay as enjoyable and as comfortable as possible. The place was also a dream! Me and my girlfriend went for our 5 year anniversary and not only was the place amazingly decorated, clean and comfortable it was also situated within walking distance to some really good breakfast places, restaurants as well as being very close to a lot of bars and interesting places in downtown Montreal. We would definitely stay here again. 5 stars!