I would have appreciated if the things displayed on the listing were accurate.
The place was at 3rd floor, with no lifts and we had to drag our beds.
The biggest issue being the Sofa not able to accommodate 2 people. It is NOT a SOFA-Bed, it is just a SOFA. It is also a grey sofa (not a white one like the photos show). When we constantly communicated with the host that the sofa does not open, they asked 3 people to sleep on the Kings Bed, without really knowing the body size or any other issue. That made our stay not comfortable.
The unit number was different on the listing (#7) and we were given the other unit (#8). It DOES NOT FIT 8. only 6-7 people can comfortably stay at the place.
The bathroom door did not lock.
There was no shampoo, only conditioner. There was no dishwashing liquid or detergent. What are we supposed to do with the dishwasher and the laundry if there is no soap? And then we have to keep the dishes clean or else pay a huge cost for not leaving the place as we got it.
Whenever we texted the host for any of these issues - they said "Let me check with my admin man and get back" but there was NO resolution.
Highly unsatisfied with this service. I have been to so many AirBnb's and never had to fight for such petty issues.