Overall, we enjoyed our stay in Montreal but had some odd interactions with the host.
Before we came here, Montreal started doing restrictions for COVID19 because the confirmed cases were on the rise and the city began a new lockdown during our stay. Before heading to Montreal, we figured it would be best to stay home and kindly asked them about their refund policy due to the circumstances for our safety and explained why. We expected them to say no as it was short notice and that’s completely acceptable as business is business but the conversation was disgraceful and unprofessional. They didn’t want to talk at all about covid and were trying to tell us that covid was not an issue in Montreal and nothing about what we said was true, nor did they know anything about it. Saying that said Montreal is good to travel and there is no restrictions was disappointing as they are either completely out of touch with their own city or how to run a business. All entertainment and bars were shut down during our stay, with restrictions on everything else.
They also weirdly requested for our ID on file before we arrived and also seemed to want to do showings for future tenants when we are staying at the Airbnb.
We stayed 5 days, the bathroom was not very clean and there was not much supplies for stays over a few days in terms of toilet paper, shampoo, body wash etc. We recommend you to bring your own. The bath tub was very clogged from previous hair and the water was not draining very fast.
Overall, our stay in Montreal was good. This Airbnb is a good size to stay for two and the location was absolutely amazing. The subway station is near by, short walk to downtown and beautiful old Montreal.
Only thing I want to say is communication with this host was a bit disappointing. Just real estate investors with little customer service.