When our original reservation with a different airbnb did not work out my friend and I found ourselves sleep deprived and homeless in Montreal around 10 am. I messaged the hosts and not only did they let us check in early (without additional charges!) they suspended construction they were doing outside so my friend and I could get some sleep. That was above and beyond for any airbnb host! The place was cleaner than any airbnb I've ever stayed in; very modern and up-to-date features! The hosts response time was incredible for each question I had to ask. And it was very easy access to the places in Montreal that we went to. I wish there were more than 5 stars to give!