I think the concept of the place is great - it’s a really nice spot, check in/out is easy, the place is quiet and clean. The only reason I didn’t give it 5 stars was I found the communication through the app not that great - I had to follow up a few times to get answers to questions since I booked it, and after receiving a kind follow up message to make sure we had everything we needed, we requested a couple basic items and were told we’d get those, but that unfortunately never happened. Otherwise, the place was great and I see the potential for it to be perfect, there are just some kinks to be ironed out to get there.