The host is excellent in responding in a timely and attentive manner. The place is exactly as advertised - very clean, spacious, plush towels and great bedding. The location is AMAZING!! Right in the heart of Old Montreal. Just some tips for future guests:
1. Be prepared to hear street noise - pedestrians talking outside/cars - you hear it all. Unfortunately our 2nd night consisted of the snowplow trucks cleaning/beeping all hours of the night.
2. Parking is pricey at the Marriott ($38). There is a cheaper outdoor parking lot but no in/out privelages. Best solution is street parking but it is limited. Download the Montreal parking app. From Friday to Sunday (unsure weekdays) you can park for free from 9pm to 9am - other hours are $3.50/hr in 2 hour slots and at 9am and 6pm you can do 3 hour slots. However our 2nd night we cldnt park overnight bc of the snow clearing.
3. If it's winter, the livingroom gets chilly but if you turn up the heat then the bedrooms become quite warm. 2nd night we decided not to turn up heat.
4. There are no curtains for main floor bathroom (which has both a separate shower and a bathtub with shower) however you can shower privately in the ensuite on the 2nd floor.
Full disclosure we received an auto discounted nightly rate for 6 pple. Might have been because it was booked last minute or winter or fewer than 9. We did not pay the advertised full rate.
None of these put a damper on our stay - it was excellent overall. The cleanliness, spaciousness, location and host communication are why we give it a 5 star rating.