I have stayed apartments hosted by Helene many times. The host's appartments are always clean and confortable with all necessary items for stay as described in the webpage. Before check-in, she sent me detail information about the apartment including check-in/out, which is relly helpful. Helene is very kind and cares the guests with great hospitality. Her response is quick and her answer is always helpful, so we can stay without worry even if this is your first stay in Montreal. The apartment is near public transportations including metro, which gives us good accesses to downtown area. I really recommend!