The instructions for check in were extremely unclear. Stated self check in with keypad, we arrived at the building and were unable to even get into the lobby without a key that we were never provided. Then once we were eventually let in by another resident we were expected to just walk into the unlocked apartment. She had never told us this so we waited in the lobby for over an hour trying to figure out how to get the key until eventually we just tried the door. Room was extremely hot and we had to keep the balcony door open for most of our stay. Was also unresponsive.