Natalia was very responsive and helpful during our stay. The apartment is extremely near the green line metro and walking distance from the yellow metro, and is well located near food and a shoppers (pharmacy) so you will never fear about going hungry while you stay here.
There were plates, cutlery, and cups to use, and appreciated the soaps and laundry detergent left in the apartment for our use. The couch and bed were comfortable to sleep on, and we greatly appreciated the blankets, towels, and extra pillows provided.
The apartment however is quite old, and the bathroom is not the best - there isn't good ventilation so things that are wet stay wet. Major living areas are clean, but some of the electrical sockets are not secured onto the wall and not all seem to work.
The portable aircon is only in the living room and not the bedroom, and bugs did make their way into the room if we left the window open. The aircon is secured via duct tape to the window which did fall at one point during our stay, but Natalia was quick to help put it back the next day.
Overall we had a good stay here, thank you Natalia and Alexandra!