Pascale is an excellent host (great communication, responsive to our requests, and helped me greatly with deciphering parking signs!), 5 stars for sure. However the stay itself was a 3 star for us (so I gave overall 4 stars). Issues include loud neighbors upstairs (including loud party one night), safety concerns especially for kids (no guardrails on stairs to downstairs and outside building railing not structurally sound), broken garbage can, and some general disrepair and uncleaniness. I think this place would be great for singles or people without kids as the location is next to a lot of things (though the neighborhood itself is so-so) but for families with kids it may be more challenging. Overall still a good stay and again I'd emphasize that Pascale was an excellent host and we appreciate all her care for us during the stay.