Yan was there to meet us with instructions for the apartment at the time arranged. He texted back promptly when we had a question about the wifi. The apartment was exactly as shown in the photo's and was comfortable with everything you need to live - well stocked kitchen and bathroom etc...The neighbourhood is a quiet residential area very close to autoroute 40 which makes driving easy and having a private parking spot is a real bonus. Not the most beautiful part of the city but very close to where we needed to be so it was perfect.