Fantastic communication. I had a problem with a door lock being jammed, and Erol came out in the early hours of the morning to help get in to the apartment then even extended our checkout time. The apartment was very cozy and in a great location. Only complaint was the building itself smelling of smoke; but inside of the room it was fine. The smart TV with Spotify, Amazon Prime, and Netflix accounts already connected was a great touch. Thanks for the stay.