Genevieve was very welcoming. We stayed in touch with texting and she checked in several times to ensure that everything was satisfactory. She provided information about events, stores, restaurants and transportation that were very helpful. The apartment was very cozy and nicely decorated. We had all the amenities we needed to prepare meals, and just relax after days of exploring Montreal. The location was ideal for accessing the subway and buses. The location was also conducive for walking to explore the neighbourhood. Everything was so "user friendly".