At first glance, a great apartment in an excellent location - but after spending 80% of the stay with a non-draining bathtub and dirty surfaces, I felt I didn't get my money's worth.
I discovered the bathtub clog my first morning and it was bad - water to my ankle in 5 min. They didn't fix it until my last evening (with less than 12h remaining). After some time, it occurred to me that the bathtub itself likely hadn't been cleaned before my stay - if it had, the cleaner would immediately have noticed the clog. TV was also broken and floors/counters were very dusty - no offer to fix. Walls in the bathroom were also stained.
The hosts (there is another person managing/responding, not Winston/Claire who are listed) were responsive, but with just apologies and no action, I found that a bit superficial. They blamed everything on the cleaners. I asked them to consider a discount and they said they would, then ghosted me.
Overall - wanted to like this place, and the apartment space/size itself is great. If they had been more honest and proactive then I would rate this much higher. For now, it feels like a poorly run business.