Florence was a wonderful host from start to finish! Although we didn't meet in person, she checked in throughout the process and touched base periodically during our stay. The apartment itself was truly wonderful—spotless, spacious, very comfortable, in a perfect location, and stocked with everything we needed to host a proper Thanksgiving dinner for our son and his girlfriend (starving students at McGill!). We were three generations staying at the apartment and it easily gave us private space and met our individual needs. The neighbourhood was lovely—quiet but also bustling with great restaurants and many amenities. We highly recommend this spectacular apartment and its host. We can't wait to stay again!