Mathieu responded quickly to all questions and concerns. When we asked for different pillows, he provided them within an hour. The washer/dryer in the basement is a great amenity. This unit is in a building with many other studios, however it is in the back of the building and had limited noise from other units. There is a view of huge trees on two sides, which we loved. Nearby are several great breakfast places that we tried on our stay. It's about a 7-minute walk to the closest metro station. The studio is simple but has all the basics you could need, very peaceful place to come rest after a long day of fun in Montreal.