The host were very responsive with anything we needed. The house was beautiful, only negative was there are no elevators so if you have heavy luggage be prepared to walk up and down 3 flights of stairs. Also the jacuzzi was nice but not what I was expecting, considering that was the main reason we booked the house. The water didn’t seem that clean since the chlorine level was low, also the jets weren’t strong. But overall great location and beautiful inside.