Francis is the perfect renter, very welcoming and knew how to answer our questions allowing us to improve our stay as for example the functioning of the parking spaces. The system is very complicated for a foreigner, especially during the winter period when the vehicles have to be moved when the pavements are being cleaned, at the risk of having the car removed and a huge fine. We also had a problem with the hairdryer and Francis provided us with another one the next day. Would recommend this property.