Great communication from day 1. Check in was easy and Linda was very accommodating. There were plenty of clean towels. The house has charm (reminded me of an actual b&b) and was comfortably sized for even our big group (we had a full house). The small fridge in the front room was convenient too. Some rooms has jacuzzis instead of showers which may not be as convenient but there were enough showers that there was no backlog in showering. Great older place for a big group of people!