We had a problem during our stay - mid way through our vacation, we arrived one night at around 11pm at the room to find the back wall was filled with mosquitoes and other unidentified bugs. The room we stayed in had one door and one window which were both closed, so no idea how they got in. When we contacted the property manager, he promptly asked us to stop calling as there was absolutely nothing that he could do to help. He did offer some very useful advice in the form of chasing them out of the room with a broom. His comments culminated with the advice of not being to late for us to find accommodation elsewhere (at 11 pm in a city we barely knew). While this could be an isolated incident, the level of "customer service" provided was appalling, I would not wish this on anyone and hope that whoever stays here next doesn't have to count on them for anything. Needless to say that we will never stay in one of their locations again. That said, the location is fantastic but parking near the building is troublesome. There are free parking spots from 9pm to 9am in front of the building, and most of the side streets are mainly for residents, so it's tough finding a spot nearby especially during the evenings or weekends. Plus, you'll end up having to park in the paid spot at least once and a full day can add up quite quickly so take this into consideration.