I had a troublesome stay here. Some things were within the hosts control and others were not. On our first night, our car was broken into directly in front of the apartment and all the Christmas presents we had hidden in the car were stolen. The Montreal police later reported that this was a high break in neighborhood. We’re from Brooklyn and are not naive to break-ins, we just wish this had been noted in the profile or arrival instructions. Also, the sidewalks were brutally icey. On our first night, a woman fell on the ice and the next morning a man fell and was in excruciating pain until he was carried out on a stretcher via ambulance. We watched this from the window of the apartment and noticed my window had been busted into from the same vantage point seconds later. Max was apologetic but took no responsibility for either incident. I ended up icing the sidewalks myself which his neighbors were grateful for. Not a very warm or festive holiday getaway in Montreal.