Fred was super helpful and welcoming!! I had constant communication with them and they were very accommodating to our early arrival. The location was great!! Couldn't ask for a better location! Around everything- and at the same time it wasn't loud at night. The only reason I give it a 4 was because the open-living room/kitchen/pool table didn't have air conditioning - so in hot weather it was very humid inside. Not both bedrooms had air units that worked great!!