Mark was very welcoming and friendly, he waited up for us after our train from New York arrived 2 hours late. He showed us around the apartment and gave us some good recommendations of things to do/restaurants/cafes/supermarkets. The apartment is in a great location and it is very clean and beautiful inside. The balcony was lovely as well! Our daughter had trouble sleeping on the fold out sofa but our bed was comfortable. It was very hot during our stay and there is no air conditioning but the fans helped. Overall, a perfect spot to stay in Montreal!