As a first time user of Airbnb, this was a very positive experience. Our hosts Nathalie & Reginald went above and beyond to make us feel welcome and comfortable during our stay. They were very nice, and picked us up and dropped us off upon check in and check out times. They also gave us a tour of the apartment and had an information package for us. Very fast to respond via text. Very clean and pleasant home. Quiet neighbourhood and accessible to the metro. Flexible check in/out time. Highly recommend!