Right away I do want to say this is a great spot, has everything you need, very comfortable. The only things I would note having stayed many places and cared after airbnbs myself is that the walls were quite thin and I would suggest putting up mirrors in the bedrooms! :)
Unfortunately I feel obligated to write about our bad experience that happened here. My partner and I were visiting from the US, parked our car outside the city for the weekend, but we were meeting friends from Ontario we had not seen in a long time and they drove into the city and parked in the lot we THOUGHT was the correct place to park. I tried to clarify several times with Louie and Marc (both active in the chat via Airbnb) and confirm we were parked in the right place. I even sent photos to confirm, but they answered me vaguely, and sent no reference photos of their own (maybe have those available for future guests). They said there was a numbered parking spot in the lot, but we did not see it. There was the same number on the door to get inside, and a spot nearby, but it was not clear. My friend parked his truck in the spot they vaguely described, thinking worst comes to worst we will get a ticket or someone will come to the apartment and ask us to move. We came home from the bar at 3am our first night there, the truck was there, and the next morning it was gone. We spent all day Saturday calling around determining if it had been towed or stolen. After speaking with the police it was confirmed it must have been stolen. This entire time I felt very unsupported by the hosts, they were delayed in replying to my concerns and showed almost no remorse for what we were experiencing (a serious crime in a city we had never visited). You should take away the claim in the listing that there are cameras for guests protection, because that didn’t do us any good here, and the car was stolen right from the lot adjacent to the apartment door. I just wished Louie or Marc had taken more initiative to care. Their messages were almost insultingly aloof, and I was not even trying to place blame but to ask for support and information. Luckily our friends were very resilient, we sorted it out Saturday and they drove a Uhaul six hours back to Toronto because it’s what they could afford. But we spent the majority of the trip dealing with this incident. I just would have expected a little more support from a the Den stays team, that acts as if they care so much about reviews and guests. Perhaps being vague about the parking is how they avoid accountability for situations like this, because the Montreal police told us this happens here often, especially with non-Quebec plates. So, future guests take note.