We had an issue upon check in, but Philippe called me within a few minutes of messaging him. He had the situation fixed right away. If you would like to experience living like a local I recommend booking at Strawberry Stays. We had everything we needed for our family of 5 (3 small kids). The kitchen is well equipped too for cooking. The apartment building is older but renovated and close to a lot of restaurants you can walk to. It is very quiet at night and peaceful (our experience during our stay). I was worried about parking but it was very easy and we had a spot right in front of the building. The best part is it was a 10 minute drive to the Biodome and a short drive to Old Montreal and the Science Center. Thank you for the great stay. Philippe is a very attentive host and quick to reply as well too!