We had a great time! Lana greeted us warmly and gave us the lay of the land, of both the apartment and of the surrounding neighborhood. There were maps and brochures available to peruse. The apartment was clean and well appointed. The only glitch was the wi-fi wasn't working, but Lana got right on it. The neighborhood was perfect for anyone new to Montreal. Right in the middle of beautiful old historic buildings and steps away from the port, as well as Notre Dame and many great places to eat. All in all it was a wonderful place to stay and we highly recommend it to others wanting a rich experience in Montreal.