This was by far the worst experience staying at an AirBnB. When I saw the image of the “closet” pull out bed in the images I was wary of staying there. Well friends, I advise you that this is a poor excuse for a bed…It was absolutely unsafe. Note the one image of the pull-out bed the “owner” posted. You faintly see a stick on the far right end of the bed. Yes, that is what is supporting you and one more on the left side which you cannot see as the duvet is covering it. I am a female, and am 5’4 and weigh 92 lbs. One would assume those two cheap sticks would be enough support….well imagine my surprise when the entire bed collapsed in the middle of the night, giving me a huge shock and culminating in a major loss of sleep. I attempted to resolve the issue but the bed was unfixable. Essentially, if I wanted to sleep in it, it would have been on a 45-60 degree angle. No thanks. I have several images/video which I would gladly share on here, but AirBnB policy is you cannot post images if you leave less than a 4-5 star review. I am simply hoping people understand this is not what was advertised. I paid for a two-bed airbnb. I was in fear I would have to sleep on the poor excuse of a plastic couch. I contacted the host, asked for a 50% refund. Of course she refused. We were forced to wait for a French-only speaking maintenance man. This was confusing. The host is renting an AirBnB, Bilingual city, where I assume a huge market would be from Ontario/US, where 95% of people only speak English. Thank god I found a friend who could translate the language otherwise via speakerphone as this is completely unprofessional. I don’t think I’ve ever even met a unilingual Francophone from specifically Montreal, so that was odd. If someone is trying to be involved in “tourism” even that be an AirBnB, know your clients, and provide service, meaning find a bilingual maintenance person. Anyway, waste of time. I could only safely recommend this place if you are a party of two and avoid that bed like the plague.