I'm not one to leave a review, but feel that it's necessary here.
We had a pretty big issue with the check-in process; the code for the key box wasn't working and the hosts weren't answering our messages or calls (if we didn't have service, I don't know what we would have done!). It turned out that they had had to make a change to our check-in process but didn't communicate anything about it or have anyone there to greet us. We ended up finally being able to enter, but only after a while and with some frustrating communication.
In addition, there was no dead bolt on the door which made me feel uncomfortable. Anyone with a key to the apartment could have entered at any time. Plus the TV did not work!
Overall, a pretty stressful experience and I don't think we would stay here again.