I had trouble sleeping. The futon is uneven and has hard lumps and felt like a sack full of baseballs. The noisy refrigerator helped keep me awake. The very noisy trucks at the transport company, whose driveway was directly across the street, began work at 6AM. There was no internet in the living area. It took us a day to realize that we had to go downstairs and outside the building to access the internet. We rely on the internet for directions, weather, and restaurants, as well as communication. We never saw Mishel and his responses to our concerns were slow.