Anything you would expect from an excellent host, you get it with them. Excellent communication, very friendly people, everything is as stated in the announcement... They also introduced me to previous residents they became friends with.
They were on a trip when I arrived but everything was ready for me, with clear instructions and they had encouraged me to contact them for any issue (and they were very quick to answer).
The place is downtown, close to the metro and buses as well as a shopping center, overall very nicely located.
I had an excellent stay and would gladly come back if I needed ! Thank you very much :)