Our stay was very pleasant here. We travelled with a toddler and there were a couple of things initially. We reached out to Michael and he sent a handyman to fix these issues right away the very next day. The place is very clean, and has plenty of space. There is a couple of steps to go to main entrance. There is also a flight of stairs to go up to the second floor once you enter the main entrance. Make sure to look at the signs for street parking as some spots can't be parked on specific days. Traffic in Montreal is difficult and it does take some time to drive to Downtown. But that's because there is construction everywhere in Montreal! Overall a great place to stay.