We arrived to an apartment which was not cleaned. Dirty sheets and towels in all 4 bedrooms even though we messaged the host the day before our arrival and on the day of our arrival regarding the mobile keys.
We were not successful in contacting the host after we arrived. Left messages and voicemail. We had to search for a hotel last minute on one of the busiest weekends of the summer in Montreal.
Airbnb was able to refund us but we were basically stranded in the city with no place to stay.
Do not stay here or you want a smooth and safe trip.