This was my first time using Airbnb so I was not sure what to expect. Susan and William absolutely blew me away with their hospitality and kindness. We drove in a bit late into Montreal but Susan came out to greet and welcome us. The apartment was extremely clean and organized. There was coffee available, cupboards and fridge had food for our disposal and the nicest touch was the homemade bakery items and crepes. There was also a private parking spot available for our car, which was appreciated. If we had any questions or concerns, Susan would respond within minutes and would ensure the problem is taken care of on the spot. When we come to Montreal in the future, we will most definitely book this apartment again instead of going to a hotel!