terrible host. Locked me out before the checkout time. I went to the bathroom to brush my teeth then all my belongings got locked in the room including my phone. The time was before the checkout time at 11. I had to call my friend over to call the host. She was not nice at all. Gave us attitude and said that it closed because it was passed 11 but it wasn’t. Then was not helpful at all and kept trying to say that it was our fault. We tried to ask her to fix it since we had a train to catch but she did not cooperate. Kept saying that she would send instructions to my phone which was locked into my room. Finally by chance the housekeeping was here and he helped us open the door or else we would’ve missed out train. We waited for her instructions for an hour! Horrible experience.