Check in was seamless! Appreciate the small touches to the apartment like chocolates on the pillows, paid mini bar (although we did not utilise it) and also the humidifiers in the bedrooms. For those with heavy luggages, please note that you will need to climb a few steps at the entrance of the building and 2 flights of steps to the apartment. Kitchen was well equipped but there was no microwave( for those who requires it). We managed to do laundry in the laundry room but some of our money was wasted as one of the machines was faulty and we did not know it. Overall the stay was comfortable and we really appreciate the apartment's location as it is in downtown. Ariel was really friendly and helpful on providing assistance to us.