The check in process was very smooth, location was great, the beds were comfortable, and found the apartment to be very clean. We didn't have towels supplied when we checked in, but was resolved a few days later. There were a couple of other items I brought to the attention of the owner on our last day, including the dishwasher not working (we were only going to use it on the last day anyways so we ended up washing by hand) and draining issues with the tub. I trust that these have been resolved. Overall we enjoyed our stay and would stay here again.