Frank and Grace were great and very friendly, self check-in was very easy to get in using the keypad on both the main and apartment doors. Location is great, right next to a large parc, mall/shopping center and metro station/public transportation if you need any of those things, they're all only a short walk away. Inside is nicely decorated and furnished, was clean, and very quiet for my entire stay. Appliances were not the newest, but all worked great. Place was very well stocked, extra towels, blankets, kitchen ware, toiletries ect. were all provided. Overall a very comfortable stay at a very good price.