Incredibly friendly and professional communication and greeting. Genuinely outstanding. The location is great, the building and amenities are fantastic and the place itself is incredibly clean and welcoming. Easy access to metro, RESO, airport bus and fascinating neighborhoods, great restaurants, enjoyable walks. We were made to feel very welcome and it was easy to ask questions if necessary. A handy binder detailed all pertinent info regarding amenities, wifi, entertainment, etc. We're not regular hockey fans, but going downstairs and jumping straight into a world-class hockey game was a fantastic experience. Overall, Montreal is a remarkably welcoming, safe and chill city and Sylvain et Co. reflected this in spades.