Right from the start, Melissa responded to any questions we had about the location. Melissa's assistant Jen also responded promptly to any questions we had. Parking in Montreal is always difficult so the parking garage right around the corner was a godsend. We paid $28 for 24 hours which allowed in/out privileges - it locks at 11:30 pm but opens at 7 am which gave us a feeling our vehicle was secure. Lots of restaurants and places to pick up grocery items nearby. Photos are accurate, the suite was clean, the bed very comfortable -- perfect for my husband and I while we were in town visiting family who were only 3 blocks away. Easy access and very detailed easy to follow instructions. There is currently construction on the main level - we were on the 3rd floor and heard nothing. We've stayed at quite a few bnb's in the area and Melissa's will be our 1st choice for our next visit. Recommend Melissa's whole heartedly. Thank you, Melissa, for making our Montreal visit so pleasant.