Tara was very responsive in returning messages. We were a party of three travelling (myself, my husband and 13 year old daughter). The apartment is easy to find and check in and out was a breeze. The place was clean and the bathroom (shower stall only) was tiny but clean and functional. The kitchen was well equipped with everything that you would need including coffee and tea (we did not cook during our stay). Upon our arrival, and our returns, there was a very noticeable smell of cigarette smoke which also was in the towels provided. Turning on the air conditioning unit took care of the air but the portable window unit was so loud and next to the bed, it was hard to sleep. The apartment is in an older building without central heating/ac. The sofa bed was not comfortable at all and this lead to a couple of sleepless nights for us. Overall, the place is ok but not what we expected and not a place we would choose again. Good if you are on a budget and a party of two.