Your place was not as advertised on the pictures and description. We were looking to have a higher standard apartment, in a good location with a kitchen and dining room able to host dinners for 4-5 people.
The place was advertised for 4 people, therefore we assumed there would be at least 4 chairs at the dining table and at least 4 sets of cutlery. Which out of the 6 chairs advertised in your pictures ONLY 3 were present, and cutlery ONLY for 2.
The list of problems doesn’t end there, so much so that your employee was shocked when they came to provide an additional chair (completely different arm chair).
- the apartment was not cleaned, only the bedrooms were done. Dust everywhere, couch full of stains, corridor full of dust, direct view in the fire escape that is a dumpster of broken furniture apparently, closets full of dust and broken fans etc.
- heater in the bathroom doesn’t work
- thermostat in on of the bedrooms doesn’t work
- broken coffee table
- broken fan in the bathroom (makes an extremely loud noise)
- broken window
- missing nightstands compaired to the pictures, as well as other furniture
Finally all was not bad, the location is great, the beds are great and the communication was fast even if very lackluster in solutions. We are thankful that your team came to clean the place after it was brought up.