Delphine was very attentive and supportive as our flight was delayed and we had a 3:00am arrival at her home. She was kind and helpful. The house was very clean and looked how the pictures portray. The location was so convenient to walk around downtown and also catch the metro which was also very easy to use. Our Montreal was better than I imagined and was impressed by the kindness of the locals in town. We hope to go back very soon!!