Overall communication was great and when a family emergency came up at home he was good about working with me though ultimately he was unable to change the reservation.
The apartment overall was fairly dirty. The floor hadn't been swept, the shower curtain was pretty nasty, the bathroom door scraped the ceiling when you opened it which rained down ceiling dust all over you.
There were constantly dogs barking in the building, which isn't the owners fault but it did make having any sort of quiet time impossible.
So while not horrible by any stretch I would never book again in that building.