Generally positive experience. Pros: Location was great being a block away from metro, room was very modern and nice. There is almost always staff at the front desk. Cons: we were not able to check in until 20 minutes after 4pm, since they were busy and room wasn't clean. For a company boasting about 24/7 communication, a heads up would've been nice. Our sliding bedroom door was broken upon arrival, and not able to be fixed until 2 days later. The front desk claimed to have never has this issue before; not sure why it wasn't reported by the previous occupant, or why there is no room inspection during cleaning. Lastly, the cleaning crew failed to notice someone left behind their mouth guard, oddly placed under the kitchen sink. As of July 2022 there is some construction weekday mornings, but only a few occurrences that didn't disturb us. Parking across the street recently became monthly only, but we were able to park a few blocks north for the duration of our stay. AC unit only in the living room, so the bedrooms get hot in the summer. we left the doors open at night and it cooled us off.