Communication with Cinq/Sam was good! They both responded very quickly. The apartment is in a great location in downtown Montréal, but there are many bars so it was very loud on weekend nights (which we had no problem with as we were out too). The only issue was with parking, as the parking garage attached to the apartments is very small and we had a large SUV. If we had known about the parking garage we would have brought a smaller car, but otherwise no complaints about there room or host ! My boyfriend and I enjoyed our stay very much !