Stay was great. However, no other Airbnb has asked us to upload photo ID and a selfie “for our convenience” when they have two check-in staff at the front desk quite capable of a normal check-in. The call Center has a different agent responding to each email using the fake caring and listening responses to put you off. Their “solution” when you find out and object to the privacy threat 3 days prior to arrival is to offer a full refund, knowing you won’t be able to find another place so close to your arrival date.
In all other respects, it was a great place to stay.