He reacted quickly and with much respect. I was visiting Montreal for the first time, and he recommended several fantastic locations for me to check out. I messaged him in the middle of the night when we first started having internet issues, and he took care of the issue right away. When you need assistance with anything like the Tv and heating system, he is always willing to help, and I would definitely use this Airbnb again when I return to Montreal. Once again, I appreciate staying at your home.