Do not book! Upon arrival the keypad lock to the room had been smashed in and 'fixed' with tape. It did not lock at all. We didn't arrive until 9pm, so we informed Ivonne immediately. She said that she wasn't aware of this and offered a different unit upstairs. We took a look at it. It was freezing (13 degrees), the central heating didn't work and it was rundown (holes in walls, half the lights were blown, door to balcony had the doorframe smashed in, tub was peeling). I messaged our concerns about the unit to Ivonne and asked to speak over the phone. She said it wasn't possible and told us there was a tiny space heater. We tried running the heater, it was very loud, ineffectual. We didn't want to stay, but it was 10pm on Friday of Easter weekend and everything was booked. I informed her that we were canceling the rest of our stay and asked for a full refund. She declined and stopped responding. I got help through airbnb support and eventually got a refund for half the $. Truly awful.