Nat & Reg are excellent hosts. You can ask them for anything and will help with that. Their place is well designed, comfortable, and has any little detail you would need - from a coffee machine to shampoo, anything you can think of and some that you can't. I have easily checked myself in, to find fruits and sweets waiting for me, milk in the fridge and a detailed explanation about every little feature at the apartment. Can not recommend this enough!