Michele was very prompt in answering all our questions and addressing our concerns. She keeps her phone with her at all times and answered within 20 minutes each and every time.
The apartment was clean, orderly and neat. The pictures on Airbnb are accurate - what you see is indeed what was there!
The neighborhood is extremely quiet at all hours of the day and night. We felt safe walking the streets. St. Catherine, one block north, is closed off as a pedestrian walk during the summer for 4-6 blocks in either direction, and was a nice place to walk. Numerous bars, restaurants, and depaneurs (corner stores selling basic goods).
Never ran out of hot water. Washer and dryer very modern and easy to use.