Sophie greeted us warmly on arrival, helped us to the off-street parking space and showed us around the apartment. Everything we needed was right there, and she made it clear if we had any questions come up that she was right upstairs to help. Loved the bed and shower with radiant in-floor heating. Very clean and organized space. The neighborhood is quite walkable for great food, drinks, and entertainment or shopping, as well as recreation at Mt. Royal Park. Will definitely stay here again and recommend to others!