Susie is completely accessible and left very helpful instructions and information about Montreal. The location is perfect for touring; The Park, University and an easy to walk to stores. It is quiet but urban and very clean and safe. The parking was helpful. The space was just the right size with 2 bedrooms and 2 bathrooms a nice open eating area and well equipped kitchen.The pictures on line present an accurate visual of the apartment. We look forward to visiting again!