The place we booked was damaged, so Sam had to rebook us in a different place. It was smaller than what we had booked, so he moved us the next day into a three-bedroom. We were bummed to not be able to stay in the place we booked, and to unpack and enjoy three-nights in one spot, but it is what it is. It would of been nice for Sam to offer a partial refund for the inconvenience just as a show of good business practices. Both places were well-designed and comfortable. My two main issues were the lack of coffee in the rentals. If you're paying over $1K for a three-night stay, there should be coffee available. The first place had a machine but no coffee. The second had coffee, but the machine did not work. And finally, at both places, the sheets were very poor quality. They were clearly a microfiber blend and very pilly which was uncomfortable. Again, for the price, it's not only appearances that matter, but the small details.