Sofa bed:
The sofa bed was broken for our entire stay.
A new or at least functioning sofa bed was never delivered as promised . Though it seemed that the intent was to deliver a good service in reality 2 of the 4 of us slept on a collapsed sofa that could not be opened to a bed.
Also:
It would have been nice to have a few supplies specific to the equipment at this apartment.
1. Water filter pitcher. No new clean filters were available. Only an old moldy filter was left in the pitcher. Truthfully, it was a health hazard so I threw it away to be safe.
2. Lovely Keurig coffee pot was there; however, it would have been nice to have been provided a few K cups because, after checking 5 or 6 local area stores, I was unable to buy kcups anywhere. Perhaps a regular coffee maker would be more functional.
We gave this host team an opportunity to respond to this review in advance via email. They responded as follows:
1. the new sofa bed will be delivered July 30th.(2022)
2. "Also after meeting with my team instead of water filter pitcher, we decided to provide complimentary bottled water, since the tap water is good and safe to drink.
Additionally with the housekeeping team, we will be providing K-cups accordingly with the # of guests + # of nights staying.
Thank you so much for helping my business, i truly appreciate it and we really do want to provide a great service.
Best regards,
Mark (host team)"