We were more than happy with this small apartment. It was small but it had everything that we needed and more. It was very clean, the beds were comfortable, the kitchen was stocked with utensils, there was body wash and shampoo. We learned that once we got in, there was an alleyway in the back that made unloading and loading the car much easier, as it is on a very busy street. The location was perfect. Lots of places to eat and shop, and close enough to walk up Mount Royal (it is a bit of a trek, but worth it) if you are driving be very mindful of parking. Tickets in Montreal are very expensive if you park incorrectly. We did not have to reach out to Mark much, as the apartment had everything we needed, but when we did have questions, he was very quick to respond. I would not hesitate to stay here again! It was perfect for our family of 6!!