Why I'm not giving 5 stars:
-Communication
-Checkin "process"
-Came back to 3 men in the space
Pros:
-Views
-Apt size
-Fast WiFi
-Kitchen had basics for cooking
-Parking
Details:
-After booking, I inquired about the check-in process. Response was an autogenerated response about fees for late check-out, early-check-in not noticing that that was not needed and informing us that check-in info is provided day of check-in. I asked for instructions 24hrs prior, but they were unable to accommodate.
-Check-In: Told to text a # and share method of transportation + estimates of arrival/departure which I already shared. Texted # for the process and then was asked to text a different #. Despite sharing my ETA 3 times and arriving in the middle of the 1 hr window, we still waited 30 minutes to be given access.
- Within the span of 20 minutes leaving the apt on Day 1, we returned to 3 men in the apt for "planned" maintenance. Each group confused about the presence of the other.