We arrived earlier than the check in time and she welcomed us and provided a safe place to hold our luggage while the place was being cleaned. She gave us a lot of good recommendations of places to visit and eat. We only had a chance to check 2 of her recommended restaurants and our group loved it. When we came back to check in, she gave us a tour of the place, which is exactly the same as described on the website. We all loved the place and would love to stay here again when I go back to Montreal. Thank you again!