Worst Airbnb experience ever, hands down. First off early check in was offered when I first booked in February, i even checked with the host. I decided to double check on the week of my arrival and he says that early check in was no longer an option. Although it was frustrating, it can be understandable as people schedule are subject to change.
Check in time for my stay was at 4, I arrived around 415-420PM and my room was not ready yet. Waited around until 440PM and asked Vincent what was going on. Vincent then became aggressive and started getting really close to me and began screaming shouting to my party of two to "GET OUT AND JUST LEAVE!" as he "didn't have time for this". After that he start saying that he knew my "kind" and that he didn't want people of my "kind" staying at his home. Tension began to escalate so we opted to leave, then he followed us downstairs all the way to the street and kept on acting that way.
Furthermore, when we arrived to his place, the apartment was unorganized and dirty. The kitchen was trashed, too.
Needless to say, horrible customer service. I have screenshots of the interaction or the Airbnb chat, in which he goes back about the early check in and also some screenshots that back the fact that the room wasn't ready at the time of check-in .