The communication was great. The youtube video and email description of getting key was really wonderful. Did not get any trouble on it. The rooms were very spacious, clean, tidy and cosy. He has taken care of small things. Utensils in the kitchen, toiletries, TV and other stuffs really make you feel home. This was my first apartment via airbnb. I stayed in three apartments (one in Montreal and the other one in Toronto) and this was the best place. I along with my family members really liked Martin's apartment and found lots of stuffs inside it.