I didn't get the chance to meet Reg, but Nathalie was absolutely wonderful! The place was great - I was a solo traveller so this is perfect for one or two people. I had the entire basement to myself, and it had everything you could need to enjoy your stay. The room is newly renovated, so everything is very new & modern. My favourite thing about this place was the two doors to enter - one was by lock and key, the other was by passcode. I felt very safe, especially because this was my first time using Airbnb. There's a kitchen complete with a microwave, stove, sink and refrigerator. She even provided me with milk to make coffee with the Nespresso, and had a welcome basket with fruits and bread. She gave me the initial tour to let me know where everything was, and then came to say goodbye before I left, which was very sweet. I had an amazing time in Montreal, and staying with Nathalie made it so much better! I would 100% recommend this place to anyone considering it, it was honestly such a good value, price wise and room wise. Thanks again Nathalie!