This was my first experience using Airbnb for travel with my family. I communicated with Sandra via text message and she was very accommodating with our arrival and departure times. The apartment looked just like the posted photos, modern and beautiful. It was a 7 minute walk to the Metro and a 20 minute walk to the Jazz festival on St-Catherine, downtown. We did not meet Sandra personally, but Kristina who greeted us was very helpful with getting extra towels for my son and explaining how the cable worked in order to watch the World Cup. I would definitely reserve this location again and recommend it to others.