My fiancé and I stayed at this space a weekend back.
The area was good. In the heart of Chinatown, steps away from great eats! Our room was spacious and very clean and enjoyed the fancy toilet. The unit was equipped with everything needed - kitchen supplies, towels, iron, and even a French press and tea.
My downside to this Airbnb is that you require the FOB key to use the elevators. By mistake we had left the FOB in the room and realizing right after we left the elevators to get down. Fortunately, there was someone on the 2nd floor to let us back in and of course we forgot it again the next night. It was 9 pm when I contacted the host and took 2 hours to find the solution. She kept mentioning it was my fault and asked me what I would do if I left my key at home - which I felt she had no business asking considering I have a back up key and if I was really locked out I just ask my security in with proof of ID. This is something that this Airbnb doesn’t have in case of this situation. Eventually, after waiting an hour, I was told that someone was to come by and I would have to pay them $40 for letting me back in the elevator. I was under the impression that this was a lock smith I would have to pay and agreed. After 2 hours, someone showed up to open the door, it was a random girl and I gave her the $40. I have been requesting for a receipt of transaction and the host has still failed to provide for me. This all took over two hours. I feel like as a host, there should be a back up key or something to prevent this from happening again.
In conclusion, I think this a a great space to stay at considering the cleanliness and ironically the security system is really good hahaha. However, the person who I spoke with on the phone was unprofessional and handled our situation poorly.