Julie was very nice and helpful. She answered her phone when I called and had questions and was able to answer them no problem. She also made sure the apartment was clean when we arrived. She even let me drop off my bags early so I would not have to walk around with them. Her apartment is very cozy and welcoming. I enjoyed the free wifi and TV. I had a great time in Montreal and a great stay at Julie's apartment. I would definitely visit again in the future!