Michael had great communication and was clear with everything. The only issue was that his kitchen was not stocked with coffee and tea as advertised. Otherwise everything was clean and ready to be used.
Only thing that threw me off was when I was leaving. My family and I just needed some extra time after our original check-out time. We were waiting for a ride to pick us up and my ride was running late. He said we couldn’t wait in the house while the maid was cleaning. So I stepped out to wait for my ride in the cold snowy winter with my 1 year old baby.