This property is in a great location, a couple of blocks from the Musée des Beaux-Arts de Montréal, about three blocks from a metro station, close to a variety of restaurants, from upscale to down-market, and not far from McGill and downtown Montreal shopping areas. Location was a chief reason for us to pick this apartment.
It is indeed a large space, as advertised. It's the entire floor of a building, narrow from side to side but deep from front to back. The general layout appealed to us. The front door brings you into a large open space with seating and a wall-mounted TV, a dining area, and a kitchen. If you look left from the front hall, there's a corridor to streetside with two bedrooms and a bathroom. If you look right, there's a corridor to the back of the apartment with a bedroom and a bathroom. There's also a bedroom that opens onto the dining and kitchen area.
Through a door at the end of the back hall is a fairly large laundry room and a fire exit.We didn't use this room.
One of the streetside bedrooms is particularly spacious, with a bay window onto the street, a warm brick wall, a fireplace (I assume not operational), a television, and a sink. I don't think that the pictures on the listing do it justice. The second bedroom on that side is less spacious, and the two bedrooms on the back corridor are fairly small. The bathroom off the streetside corridor is spacious, while the one in the back is quite compact.
We found the beds quite comfortable. The entire apartment was clean and tidy. Water pressure is good. The wifi is dependable. We didn't have a problem with losing hot water too quickly, which another reviewer mentioned. We didn't find the traffic noise streetside to be a problem, which a couple of reviewers mentioned, but we're early risers. Check-in was straightforward, once we figured out how to open the cover on the key lockbox, which wasn't actually difficult.
There were no instructions about the apartment or appliances or electronics, except for the wifi password. There seemed to be an alarm system, since the door beeped when it was opened and closed, but no instructions about it. There was no literature about local sights and restaurants, as we've found at (I think) all our other airbnb accommodations.
Some airbnb listings are someone's own home, typically comfy and personal; others are short-term rentals that no one lives in full-time, and they are typically functional rather than homey. This is definitely in the latter category. The manager is "servimax" and we never learned the actual name of anyone there. The furnishings (apart from the comfortable beds) and cooking materials are a bit minimal in number and quality. In the main sitting area, the seating was pretty close to the floor and not particularly ergonomic. As others have noted in their reviews, there are no clothes closets or chests of drawers in the bedrooms. Issues that a homeowner would know to fix aren't apparent to Servimax: doors that don't quite close, a fridge that leaks a bit, wires hanging from the wifi router, a sloping kitchen table, squeaky hinges (though not any more; we bought some oil and fixed them), and so on. I don't want to make too much of these matters; from the reviews, we were expecting something more minimal and institutional than elegant and personal, and so we weren't disappointed. The important thing is that it's clean and has comfy beds and a good location.
While we were there, the apartment had an issue with a stink from the small bathroom. We think it was a leak of gas from the sanitary pipe. We brought the problem to Servimax' attention a couple of hours after we arrived, and they were quite responsive. In fact, although it was well after hours when we first wrote them about it, assuming that we wouldn't hear from them till the next day, they responded within minutes. The next day they sent one of their staff to investigate. She was very courteous, helpful, and efficient. She confirmed the problem, and went out to get cleaning supplies to fix it, and returned in a short while and worked vigorously on it for quite some time. She did improve the situation for a while, but we're pretty sure that it needed a plumber, and Servimax wasn't able to get one there during our remaining days there. As we understand it from Servimax, some work had been done on the toilet on the morning of our arrival, and it may be that something went wrong during that operation, whatever it was. We wondered whether the plumbing issues in the apartment were more complex than we were being told; for instance, the other bathroom has a macerating toilet with pump, even though this isn't a basement apartment. In any event, because of the smell, we simply had to avoid that part of the apartment for our entire stay. We suggested to Servimax that perhaps they might find it fair to refund some of our rent, but they didn't reply to that suggestion.
In short, our five days / four nights at this apartment were generally satisfactory. It's functional and clean, though not a warm and lovely place to hang out. It's in a good location for travellers. Servimax was responsive when we called on them, though not effective in fixing a problem that limited our use of the apartment for our entire stay.