Melissa was a wonderful & responsive host! She answered my questions & provided helpful instructions quickly. The location is great - central, and walkable to lots of cute cafes, restaurants, & stores. The apartment itself was functional for 4 people, & suited for our basic needs.
However it was lacking a personal touch & missing details to label it "luxury." You could tell it needed a deep clean & some minor maintenance.
For example, the kitchen faucet was leaky, the coffee machine was due for a much-needed descaling, & the sofa bed was dirty (especially if you want to sleep on it, which we did). The soap in the bathroom is from Dollarama, which isn't something I expected for a "luxury" airbnb. Note I didn't raise these concerns with the host, as I didn't care enough to do so.
That being said, the place was a good value for what we paid - functional, practical, & with a great host. I would definitely come back next time, but lower my expectations of what to expect.