Julie was a responsive and pleasant host in writing although we never met her or anyone else in person. Keys were left inside and door left open. First time we used the key to enter, it took almost 5 minutes to open the door (something was amiss with the mechanism) but I alerted her after our stay and she says it has been fixed and is fine now. The place is very comfortable and feels like a home away from home. A bonus to have a full sized washer & drier (and even a little box of laundry soap!) Great place for anyone with a couple of children I would think. We stayed as a couple and it was spacious, well-stocked, quirky, and immaculate, with a very comfortable bed in the master bedroom. Artistically decorated and charming altogether. We would definitely return/ recommend.