This was a disappointing stay.
When we arrived, the address provided was not correct. We had to then call and be told the proper address. Then, the entrance code did not work. We were then given the proper entrance code.
Upon entering, the loft seemed very nice at first. However, we soon realized it had not been cleaned well at all. The sheets had not been washed. There was thick black dog hair on the covers and pillow cases. They had clearly been slept in, and the bed was simply made without the sheets being cleaned. The towel also were folded, but not cleaned. There was also dog hair all over the floor. We also found dog kibble on the floor. We started taking down all of the sheets to wash them and bought a mop and cleaning supplies to clean the floor. I told the owner about the situation. Very promptly she sent someone back to clean the apartment. However, at this point it was in the evening and we were putting our young kids to bed. We asked her to come back the following day. She agreed, but then did not come back.
The carpet in the front room is in terrible shape. It is dirty and there are burn marks on it. We rolled it away so our daughters would not crawl on it.
There were definitely some great things about the apartment. The location is fantastic. It is a big, modern space. The kitchen was very clean and had everything you would need.
We were able to clean the apartment, so ultimately enjoyed our stay. But still very disappointed by the state we received the apartment in.