We dealt with Melanie on the phone and Mariya at the house. Both were as helpful as they could be.

Mariya was attentive, and even managed to help us find a legal parking space right at the door. The location is quite central, a few blocks west of McGill, but on a dead end so traffic was minimal, and on the back side of the house there was no street noise at all.

The house is a gorgeous late 19:th C mansion, with all sorts of nice architectural touches (dental moulding, grand staircase, etc). Our bed was super comfy, & we had an attached private kitchen & bath. Everything was provided for; if you wanted something that wasn't, I feel sure she would provide it for asking. Even the wifi worked well.

Our apt was on the ground floor; she also lists another walk-up apt in the house.

She has a micro-dog which accompanies her everywhere, so if you are allergic that might be an issue. Otherwise I can't think of any problems at all. It's the first place I'll try when we visit again.