I had such a wonderful stay here, the flat really is great- clean, comfortable, safe, warm, well-equipped and quiet, it's worth visiting for the shower alone! It's such a brilliant location too- I didn't use the metro at all, just walked everywhere. You've got Mont Royal just a few minutes walk to the north, and all the shopping etc of downtown 5 minutes to the south. Right next to/opposite the apartment you've got cafés, a supermarket and a pharmacy, so everything really couldn't be easier. I didn't get to meet Tyler and Erol, but everything was very straightforward to find the apartment and get the keys. I would very much recommend staying here.