Great location, very clean and updated property. No problems with communication or check in. Building seems secure and neighborhood appears safe enough. Huge amount of closet and kitchen counter space. We were however bothered by the noise. We heard footsteps and people moving chairs from above and next door. We also heard conversations from next door. 2nd floor location on a busy street and traffic noise is to be expected. Bed had only a double mattress which was a little thin and somewhat too firm. Not really comfortable. Had some other issues with respect to the quality and number of towels, blankets, etc. which added to the overall impression and kept us from giving this a higher rating.