Anaels house was extremely clean and very aesthetically pleasing. The house was more than sufficiently stocked with all the necessities for our 2 weeks stay, but we faced some challenges with the freezer and locks not working. This was slightly disappointing as the master bedroom had an open bathroom concept. The blinds were also broken in the master bedroom initially. Dave, the property manager, was quick to rectify that however. What I found a little displeasing was his response to the locks not working (even though there are clearly locks in every room). His response was “we’ve never had this complaint before” in a very apathetic manner and saying that we “won’t refund” the stay even thought I had never brought up money or a refund at any point. Anael was really nice and she responded to our queries on the same day. Overall, we had a good stay