Overall a good experience! Ala-Eddine responded promptly & was polite! Our room's floors had hair & crumbs on it as if it weren't vacuumed or wiped before our arrival. However, the bathrooms & shower were always clean.
Bring own pillows if you don't like flat - My friend enjoyed them but I didn't. The air conditioner stopped blowing cold air often. The hotter it was outside, the less it worked properly (it was in the 80s Fahrenheit outside).
It might have been a miscommunication lost in translation, but we were told there were 3 showers but there was 1. There are 2 bathrooms. Each have a toilet & a small sink. One of the bathroom's light didn't work. This wasn't an issue. We only had to wait once to use the shower. Bathroom with working light was never occupied when we needed to use it.