Alexia was fast, responsive, and very nice. Our check in was smooth and the room was clean with nice amenities. A short anecdote: just after we checked in, the neighbourhood had a short power outage due to weather (it was the whole neighbourhood, nothing to do with the particular building. The nearby restaurant we went to that night had their power go out too). Alexia immediately came and brought us flashlights. Very considerate host. Would definitely stay again!