Overall, my wife and I definitely recommend staying at a Sonder and we'd for sure stay at a Sonder property in the future. Our condo was beautiful and as described. Having said that, we were staying three weeks at our Sonder and some issues popped up at the building we were staying in. For example, a water pipe burst which flooded half the building. Luckily the water didn't get in the unit we were staying in but it was an alarming situation no doubt. Sonder was highly responsive and when I explained the situation to them they refunded us $100 on our stay without us even asking. We encountered another small issue with the bedrooms in our unit, the air didn't circulate well in the bedrooms even though the AC was on. We explained the situation to Sonder and they had fans and humidifiers delivered to our unit the next day, which made it more comfortable. Although some things popped up, we were REALLY impressed how responsive Sonder was and how they went out of their way to make our stay a good one!