The location of this place was great. The apartment was sparkling clean and had everything we needed. I didn't realize there are no doors on the bedrooms but it wasn't a big deal for us. It was really easy to check in and out. I never spoke with Yan and it seems like they use a service but that wasn't a problem either. I'm not sure how it would have worked if we had any actual problems. It seems like they've thought of pretty much everything so I'd absolutely recommend a stay here.