Katherine was very hospitable. She made me feel welcome. She was easy to get a hold of and was very attentive. The studio was clean and quiet. I had a good nights sleep and will definitely repeat next time I am in Montreal. The apartment is well situated in the heart of the plateau and was just a couple minutes walk to the metro station. There is also a bus stop close by, a bixi station, a nice park, and a great Chinese restaurant that I recommend.