Deasy was really great. She was very responsive and very quick about it as well. I felt like I could contact her for anything, anytime. The apartment was cute and cozy and in a great location. It had everything we needed so we could just show up with clothes and food to put inside and just relax. The bed was very comfy! From this location it is only 10 minutes to Old Montreal and 20 minutes from the big attractions. Great stay and I will definitely go back.