3-star review from me. I had some concerns about this place, which is really unfortunate because the listing shows so well. Firstly, I was given the wrong lock pin code, and spent over an hour trying to resolve this upon check in. This has been consistent feedback in previous reviews, and it's too bad I had the same experience. Not a great first impression for guests just arriving after a long day of travel.
Also, the place was very dusty - makes me wonder about the advertised "proper disinfection techniques and will deep clean your Sonder before and after your stay" and the $99 cleaning fee? Certain high-touch areas were extremely dusty (i.e. sound machine in the bedroom, lamps, bathroom fan, bedside tables) which isn't acceptable.
The unit I stayed in was quite beaten up considering the age of the place. There were a lot of scuff marks on all the walls and desperately needs a repaint. This is not the presentation I expected and wish it would have been better.
The pros are that it's in a great location, close to a lot of top quality restaurants, farmers market, and short driving distance to Old Montreal. Previous reviews mentioned the noisy restaurant across the street, and I had the same experience although to be expected with any city stay. Ear plugs and sound machine are a good solution the host offers. There's lots of street parking nearby (free overnight) which was convenient. The neighbourhood seemed a lot more developed than I expected from other reviews, and we didn't hear any construction noise at all, so it seems like they're past that noisy stage now.