I wanted to like this place. It is clean. It has a w/d, and it is centrally located. HOWEVER, you can hear EVERYTHING that the next door neighbors are saying and doing. They are very vocal, and play their TV very loud. After multiple calls to the host (who took 1 hour to reply), asking them to be quite, nothing changed. The host advised me to call whenever they are loud, which was all the time!
The host then offered me to move to another unit, however on the way down to that unit, one of the loud neighbors and I met in the hall. I let them know that I could hear everything they were saying, and to please be quite. They proceed to yell at me, "Chill out! You don't even live here. We pay rent here." So, after this interaction, I decided to leave the apartment all together. I did not feel comfortable as a single female guest with the possibility of staying here. And I am sure the walls are just as thin in all of their other suites.
I had to call airbnb 7 times to try to rectify this reservation, a total of 5 hours on the phone. Even after booking another Airbnb that night in Montreal.
I was refunded most of my reservation cost, however Airbnb/the host kept $40. And said this host deserves a payout for the 4 hours I was in the apartment. I disagree, but there is no more negotiation with them. Pick your battles I guess?!
I would recommend not staying here if you need quite, and don't want to hear your neighbor's voices and TV blaring into the apartment and bedroom all day and night.