The apartment was comfy and close to bars and the metro.
Check-in was a rough part of the experience. When I arrived around midnight, the apartment door was left unlocked and the apartment was freezing. 4 windows were left open and snow had blown into the apartment. Montreal had been hit by a polar vortex and was experiencing record lows. I couldn’t close the windows because the snow had piled up. So I had to shovel the snow with a spoon for two hours.
When I mentioned it to the host, they said they’d waive the $80 cleaning fee. I asked for more money, or if they could waive the $40 late checkout fee, but they said they couldn’t do it. It took them 4 days to refund the cleaning fee, and in the end, they only refunded half of it.
They had a separate website outside of Airbnb to check in where they wanted me to put in my driver’s license and credit card. The website seemed sketchy, and I didn’t feel comfortable putting in my personal information.