I cannot say enough kind words about Je and the airbnb itself. Je was extremely responsive throughout the entire process from before arriving, during our stay, and after we left. Any concerns that I had she not only answered, but resolved them. She worked with my schedule to help me store my bags before check-in and then store them after check-out as I explored the city one last time before my flight. As for the airbnb, it looks exactly like the pictures!! I will most definitely stay here again when I visit Montreal.