On the day of our arrival, we wanted to upload the directions into our phones before we left Vermont in the morning. However, LeQube says in their booking message, that they will not give check in instructions until 10 AM the day of arrival. Since we were out of reception, we did not get these until around noon. They did not give photographs or anything other than an address.
It was challenging to find the right spot, as it was above a store on a busy street of merchants. If it had been nighttime, we would not have found it, without getting out of the car.
Upon arrival out front, we realized there was no parking on any of the streets for at least a couple miles away. All the street signs are in French so it took a bit to understand them.
We drove around for over two hours, and eventually found a garage over a mile away and had to carry all of our things back. This was extremely frustrating. While trying to find parking, we called the number provided and spoke with a man who was not aware of which of the many properties he was in charge of, we were staying in. He read the "notes" he had on where to park, which listed street names we could not find, and seemed to have no personal awareness of the property we were staying at and could not help us beyond reading his notes. Since he had no personal connection to the property, he could not help us. I was sad to realize that there was no one who really cared to help us, and this was far from my normal happy friendly Airbnb experience.
Once there, we had to go up a very steep outdoor staircase, which was narrow and difficult to take our luggage up. If it had been winter, and icy, I do not know that we could have safely. My partner and I both are in excellent shape, and work out every day, and I did not appreciate the haul up the stairs at the end of a long day. I would not have booked if he had shown photos of the outside entrance with it's busy street and narrow, steep, high staircase. I did write a note to LeQube suggesting they include photos of the entrance so people are warned, and, explain exactly what the parking is like, in the listing.
Once at the front door, it has a code to get in that opens inward, then, there is another door inside that opens outward. Meaning the doors open into each other in a very small space. It would have been good to include a photo of this as well. It was hard to navigate, especially at the top of a narrow staircase with a suitcase.
Once inside, we had to go up and down a few more stairs, and it was mildly challenging to find our room number, but we made it. The hallways and stairs to the room smelled dank, and needed a cleaning, though there was no urine smell.
The room was fairly clean, though could have used a good vacuum and mopping of the floor as well as cleaning the window and it's screens. The toilet paper holder was broken half off, and the one window was broken so it was very heavy to open and we had to use a hanger to hold it open. I did write to LeQube when we arrived, just to let them know this, and the next "response" I received was a generic "hope you enjoyed your stay" three days later upon check out. This tells me that no one ever read my note.
The room itself is small but adequate. They have an AWESOME photographer, who made a very small space look much larger than it is. One positive, is that we were able to keep the window open at night as there was hardly any street noise other than fans running outside. Also, someone had left the AC on for us, so the temperature was pleasant when we arrived.
The bathroom door, is right next to the head of the bead, and since the bathroom is very small, when using the toilet, you will be doing so literally less than three feet from someone's head if they are in the bed. We are used to RV camping so this was not an issue for us.
The decor is nearly exactly as it is in the photographs, though the plants are all plastic from IKEA. Most, if not all, of the dishes and furniture, (which you literally see all of in the photographs), is from IKEA. The pillows are low quality, and there is only one lightweight down comforter. It was unseasonably warm out while we were there, so this was good for us, but, had it been winter, I would have appreciated a cozy blanket. The mattress was fine.