NO AIR CONDITIONING!!!!!!! Dishonest listing! There! Hopefully that got your attention. The listing clearly states "air conditioning". When I set the thermostat down upon arrival and noticed after we came back from dinner that the temperature was the same, I asked Maria if there was something more than just pressing the down arrow. She replied, and I quote, "For the air conditioner, please use the fan." WHAT?!? Montreal was having a heat wave at that time and by the time we left, it was 26 degrees Celsius (that's 79 F)! Needless to say, I was NOT happy and none of us slept well. Plus, there were four of us in three separate beds and only 2 fans -- hence my daughters barely got the shared fan on them at night. Upon looking around the place, we came to the conclusion that there isn't air conditioning in the building at all. It's an old building so you either need a visible unit (in various rooms usually) or obvious air ducts throughout (which would be quite a process in that building). THERE WERE NEITHER! We did tell Airbnb about this inaccurate listing and, ultimately, they sided with us and we received a 20% refund (not enough, but something). I didn't know about airbnb's policy about finding a new place if your place isn't right, so I didn't contact them till we had only one night left (we stayed 3 nights). If I had known sooner, I would have reached out right after discovering the lack of air conditioning and hopefully gotten out of there -- hence only the 20% refund (we did stay so I guess that's their logic).
Another thing that made my husband angry was the smoke detector was clearly broken and laying on top of the fridge! There were other maintenance items that needed to be addressed as well (lack of a working outlet in the bathroom for one).
I cannot give a host who is dishonest any positive feedback so I will stop with these major concerns. Book at your own risk.