For the location and accuracy of how the apartment is, I gave this Airbnb a five star rating. The apartment feels smaller than it looks in the pictures, so we imagined the pictures were taken using a wide-angle camera lens. Nonetheless, the amenities in the apartment were great and the kitchen had everything we needed to use to both cook and clean. Still, as Sonder is a large company and not a person renting out a single apartment, communication with them was difficult. Using the chat box through their app led to no results, but calling their helpline had me with a very friendly representative that pushed our stay extension request through immediately. On our last morning, we experienced a lot of construction/drilling noises early in the morning, and a subsequent (false) fire alarm went off at 07:30, so that was a bit aggravating and disturbing. Other than that, it was a good stay, especially through the Quebec lockdown.