Mylene was very friendly and helpful. The nespresso in the kitchen saved me from having to bring my own machine. The kitchen was equipped well. The balcony off of one of the bedrooms was a bonus since two out of the four of us that went smokes. Easy check in and check out. More than enough towels, linens and pillows. The shower was a nice touch. Laundry and dryer with laundry soap and even dryer sheets available. They could use trash bins in each bedrooms.