CC was very accommodating. We arrived early and CC was very understanding, even allowing us to check-in early. CC gave detailed instructions for getting into the parking lot and into the apartment, which made check-in and check-out very smooth. The location of the apartment was fantastic! The apartment is right across the street from the convention center and the Place-d'Armes metro stop (look for the doors right across the street from the Embassy suites with the "Thrifty Car Rental" sign or the doors next to the "Canada Post" location). The Notre Dame Basilica is only a block away and Old Montreal is just a bit further. Great place and host!