First day - You have to really push the door to open it. On the first night, we opened the bed sheets and they were full of hairs. So at 2 am we found a hotel and spent the night there and it costed us 350 CAD. In the notes that the property owner sent us it was indicated that the parking paper will be in the kitchen but it was not there, so called them and they told us it just park somewhere around the area that they sent via picture.
Second day - The next day we came from the hotel back, the parking spots were full and we called them again. She told us that she is going to solve it. So we waited in the car for 20 minutes for this. When we were our way back to the property, we called the property the owner and wanted to meet her in the unit, but she asked why? We explained her that we didn’t spend the night in the unit because we found hair in the bed sheets in both bedrooms. She refused first, and then found the excuse that it is because of the washer and dryer. Sometimes hair gets stuck their. I told her that it is not our problem, when they clean the apartment they are supposed to check everything. Once we got to the apartment, the cleaning lady came and by pointing out her finger in the door, she took us to the washer and dryer room, trying to prove us that the hair was coming from there. Earlier we sent the photos to the property owner and also showed the bed sheets to the cleaning lady but she was still somehow arguing and finding excuses. So at some point, I thought maybe I am wrong, I should have slept in these dirty and hairy bed sheets and that is it.
Although we told the property owner that we spent $350 for the hotel, and was expecting some type of gesture, in fact I didn’t see anything at all, like it was supposed to be like that and they are not responsible for cleaning the unit properly.
We were so mad that we had to call them for everything. How open the door, where the parking pass paper, why parking was full and our spot was invaded, why there was hair in the bedsheet and could you please change it.
The walls were so thin that we would hear every laugh from the other side and it was disturbing sometimes.
I would only advise the location but not the unit itself.
I tried to be as transparent as possible and this is my honest feedback.
Jamala