The location is wonderful, apartment is a good crash pad... However, the A/C was not working as advertised, and they were aware of the issue beforehand due to a fire. Since A/C was essential during a hot summer, they were nice enough to bring a fan, however, they DID know about the issue beforehand and they could have warned us so we could have made alternate arrangements, or they could have offered more for the inconvenience. They had limited amenities-- no hand soap, for instance, though there was dish washing soap, and shower gel. While they were nice, and somewhat timely, it was difficult to reach them if it was urgent (my calls usually went to voicemail.) Some doors were not working (entrance) or they were hard to open. They should be able to keep their properties updated better, as well as updating their potential guests about issues that may arise. While the location was great, given the inconvenience, I would hesitate in rebooking unless they were extremely specific about updates re: amenities.