Stayed for 5 nights and the only reason I have given this airbnb a 3 star instead of 1 is because the inside is pretty nice and because the host responded pretty quickly to our complaints. Other than that, first night, the bed was dirty (fabric fibers and hair on it), dust around and on the bathroom heater, floors were sticky and one of the beds was broken. The experience itself was very unpleasant and I, personally, wouldn’t go back. I complained to the host regarding the cleaning and the broken bed and I even requested a partial refund since having a clean apartment and a functional bed should be the base, especially during the pandemic. The host brought a cleaning team and maintenance person the same day. My partial refund request was completely ignored, which again adds to the unpleasant experience. Although the loft was cleaned, the bed didn’t really feel like it was actually fixed and I didn’t bother talking to the host about it again. Then the code to unlock the door to the loft wasn’t working and I tried calling their number and no one answered but I finally got through to them on the app itself through messages. The loft itself is okay, has all the amenities needed for a few days. Location is 1/5 as the homeless situation around is a little bit extreme at times with people sleeping right next to the main entrance.