As mentioned in prior reviews this is an unstaffed apartment building. Communication with Sonder is all online and feels like your contacting a call center.
Pros and cons to the place are:
Pro: Clean, comfy bed and couch, recently renovated, easy access, nice stocked kitchen, deep bath tub, central location, walkable, BIXI bikes, metro, no need for a car. Lots of restaurants and shops nearby. Hike up Mt. Royal!
Cons: Street noise bellow the unit was significant. Ear plugs and Benadryl were needed. Sonder offered to deliver a white noise machine which helped. The price was higher than comprable near by rentals.