I struggled to communicate with the host on a few occasions where I wouldn't get a response. During the stay specifically, I was hoping to get a replacement for the broken vacuum and did not get any response for the duration of my stay which really was too bad. I would also caution that this unit is on the third floor, thus needing to walk up three flights, and the included parking spot is about 7-8 min walk. There was an incident with the cleaners which meant we needed to push out our check-in time by a couple of hours. We made arrangements to do so but when we arrived the cleaners still needed another hour.
On the positive side, truly beautiful unit with great soundproofing, nice decor, and convenient bathrooms in nearly every room. The setup worked really well for our two families and 3 young children. Location is really well situated in a vibrant part of the city where you're within walking distance to some wonderful shops and restaurants.
I hope my experience with the host is a one off because there is really amazing potential here.