Joanna was very responsive and her place was a great place/location with many eclectic shops and bars, grocery, famous Viateur bagel shop, and much, much more! I was concerned about the glass (as I'm a clean person and don't want things to scratch), but it worked out for us. We have the same noguchi table, so the kids are familiar with it. The location is ideal and if you have a vehicle, pay parking is in the back. We didn't have hand towels or face towels, just body towels available. You will need soap/shampoo for showers, but that is typical of most airbnb's. The place is very ideal for our family of 6!