The attendant at the location was very helpful when we needed more supplies and new batteries. However, this stay was disappointing is all other aspects. The room way uncomfortably warm, but outside was so loud it would be ridiculous to open the window. Plus, this room is right across from the elevator, so when anyone came or went, you could hear it. We tried to voice these complaints, but the host was not responsive, and when we finally heard back they were very condescending. We ended up leaving and having to stay at another hotel for the second night we had booked.