Tammy did a great job of communicating leading up to our stay and gave us all the info we needed. On arrival, we were met by Benji who was very flexible on timing given that we were driving from New York, and super helpful. The space is great - very open, comfortable and clean and very well equipped - particularly loved the huge spa bath. Great location near everything you might need. Only small drawback is that the loft is located on a busy corner and traffic and noise from people on the street is a bit disturbing. Otherwise, amazing stay and we didn't want to leave!