The note in the lounge states there will be someone there tomorrow 10:00-6:00 everyday. No one is ever at the property except the cleaning staff when people check out.. There are several suites. There was never anyone there.
The mattress in the hotel room they call a queen is actually a double and the mattress in the hotel room they call a king is a queen
They were able to switch rooms for us to get a suite with what they call a king size mattress. It turned out to be a queen size mattress which was fine. In the process of moving from one suite to another we were locked out of the first suite while we were transferring our stuff to suite number 2. We called them again and had to wait sometime for them to key in our door code so that we could continue to transfer our belonging. Our dryer vent in the suit they moved us to wasn’t hooked up to the outside vent and our toilet seat was broken. After a few phone calls and emails saying someone would come fix the dryer or the toilet seat, no one ever showed up. The suites were both very clean with the exception of under the bed of the first unit was very dirty. The location was fantastic. The suites are very overpriced.