I had an excellent stay at Claire's place. Some people use Airbnb merely to make money but don't provide the hospitality one expects out of a BNB. Claire is certainly not one of those people. From the moment I booked the studio she was very responsive, accomodating and understanding of my needs. I used her place as part of the 14 day quarantine requirement for travellers entering Canada, so I was worried about possible cancellation if I got a positive result. Claire, however was very understanding of my predicament and assured me that if the situation was out of my control she would refund the money. This was very reassuring given the uncertainty I was facing.
The room itself is very cosy with a comfortable bed, a small table to use as a work station, a well equipped kitchen with all I needed to make my meals and a comfy couch. Claire even went above and beyond to provide some basic necessities like toothpaste, soaps and shampoos, and the fridge was stocked with bread, eggs, milk, margarine and some other things that I needed when I got to the Airbnb. The laundry room also had detergent to use so I didn't have to buy some for a short stay. The kitchen had tea, coffee, salt, sugar and spices which was great because it made it that much easier for me start my day and cook what I wanted without feeling like I lacked something. It was like using my own kitchen at home.
Claire even offered to buy some groceries and meala for me, and helped me out during the quarantine as I couldn't go out myself. She checked in on me often to make sure I was doing all right and to see if I needed anything which I really appreciated.
Overall, the care that Claire took to ensure that I was comfortable and was having a good experience was simply outstanding. She is an excellent host, and I highly recommend anyone travelling to Montreal and looking for genuine hospitality and a comfortable room to choose Claire's Airbnb.