We found Eric our host very friendly and helpful with plenty of good advice. The apartment was ready for us when we walked in. Although we didn't not meet him in person, he was just a phone call away.
The apartment was as described, very clean, with good amenities and secure.
Although the apartment building looked quite plain and the street was a bit dim, the apartment itself was warm and modern.
The location was very handy to shops, transport, the university and restaurants.