Customer service and responsiveness were exceptional. The location was stellar. The apartment itself though was, as my dad would say, "Good for the price," or as my mom would say, "you get what you pay for." The bathroom is in bad need of repair, all of the towel hooks and light fixture are broken/missing (despite pictures of the hooks), the paint, tiles and counter have been poorly repaired and are cracked and peeling. The shower is like a fire hose and there is no hand soap. The AC unit has been installed using duct tape which was inefficient to hold the exhaust in place. The apartment was clean and well equipped overall though, so if the bathroom condition doesn't bother you, it's a great place to stay.