First of all, I'll start with the positive: Great location (close to gran central station), good communication with Jessica, plenty of towels, enough space for 5 people, washer an dryer, etc... However, the place has too much noise. It's located on a main street. Whenever the bathrooms are been used, there is a loud noise (due to noisy water pipes) that doesn't allow people to sleep. Also, you can hear guests from the apartment next door when they walk or go through the stairs. I'd recommend Jessica to take care of the noisy pipes and improve the insulation (to make it soundproof) to allow guests to have a 5 star experience.