Was told 3 hours after mycheck in time that my daughter who is 30 could not check in unless I was there and had to wait and I was arriving 4 hours later and only after I booked another place it was ok and refused to refund me and I refuse let my daughter be in the street for 4 hours when I paid for a place and then paid for another the make sure she was safe. They refused to refund anything, even the cleaning fees and we never even went there. Hosts are taking advantage of people and it is sad, will probably stick with hotels if this continues.