Jennifer's place was as shown in the pictures and as described. The check-in and check-out processes were very easy. You can't beat the location of this unit, although there is lost of construction going on in the neighborhood you can't hear a thing of it from the unit. We also noticed the units are very well insulated for sound, as occasionally in the hallway we could hear music from a nearby unit but never once could hear it once we walked in the unit.