*Hostile Environment, Cops Called, Dirty Utensils, Minimal Supplies to get us through our Two Night Stay, Accusatory Neighbors
We are giving this AirBnB a low rating for several reasons.
When we first arrived, we had spent only 30 minute settling into the room before going out to sight see and eat in Montreal. While waiting in the front of the building, one of the neighbors accosted us, asking if we were occupying the apartment we were staying in. We replied yes, he immediately told us to keep the noise down because we were “very loud the previous night,” we were shocked being as though we had not been in the city for no more than 30 mins to an hour and were already being accused. Although it was none of his business, we told him that we had JUST gotten there and whoever was making noise the previous night was not us. He did not apologize for these accusations and we proceeded on with our plans. We tried to shake of this awkward interaction and remain positive about our stay. The next day while getting ready to go out, minutes away from leaving the apartment, a lady, one of the neighbors knocked on our door to tell us that “do you know you can’t wear shoes in the house,” we replied that “we were not aware of this as it wasn’t in the house rules.” She proceeded to tell us that the walls are very thin so no shoes can be worn inside (we had our shoes on to LEAVE for dinner and were not wearing shoes for an extended period of time). We obliged her with okays. She went on further to say that there was no noise allowed after 11pm which was also not in the house rules and that we should keep the noise down. We had no speakers on, just music playing from the TV, we found it very uncomfortable that we were already being warned to stop making noise that we were not making. After arriving back from dinner, we made it a point to take off our shoes as close to the threshold as possible. Within 30 mins of us being in the apartment. We got very aggressive texts from the host, threatening to kick us out in the middle of the night and cancel the reservation immediately. He accused us of throwing party and being caught on CAMERA bringing in speakers and “a lot” of people coming into the apartment. We confirmed that we only had a group of five and that there were NO speakers. He ignored our statement and emphasized that “no parties are allowed and that the police were on the way.” A few minutes later the police knocked on the door, we opened it and they told us that they were called for a noise complaint. They were just as confused as we were and even stated that they had been standing outside our door for 3 MINUTES TO LISTEN FOR NOISE, and that they didn’t hear anything. We have video footage of our entire interaction with the police and a picture of the camera outside the apartment that proves that there were the SAME five residents coming in and out of apartment during the entire stay; the police sent us off with well wishes and left. We spoke to the host who was accusatory, and did not help in deescalating the situation. He insinuated that we actually were making a disturbance in the building and told us to keep it down and to get rid of any extra guest even after the police interaction. These accusations were simply not true! As stated we have the entire interaction with the police on video. All the while the couple who called the police, were arguing AFTER the police left. We could hear their full on spat, which seemed personal and not related to us based off of what WE heard. They were causing so much of a disturbance, while we sat in silence, we even contemplated calling the police on THEM because they were making so much noise but thought that this may agitate and already uncomfortable situation. The same neighbors calling the police were screaming through the walls while we spent the rest of the night TIP-TOEING around. We felt as though we were being watched. Not only are we very TRAUMATIZED by the situation, the amenities for the Airbnb were subpar. They only provided one roll of paper towel, and the utensils were so dirty we did not use it. There were no basic supplies for cooking any meals during our stay, so this is not the Airbnb for you if you plan on preparing some meals. Furthermore, there were not proper guidelines on house rules and the requirements of the housing such as not walking in the apartment with the shoes on. Overall we felt PROFILED, from the moment we stepped in. The ONLY saving grace is the location/city. This is NOT A PLACE FOR FAMILIES, as children make noise OR for BLACK PEOPLE.