If you are planning on staying at any of Samuel’s apartments, consider reading this.
We checked into Samuels place late evening.
What welcomed us was a terrible smell of the flat, the floor was dirty and sticky, as well as the whole kitchen cabinets and the stuff inside of them. The bed sheets smelled like sweat and were definitely not cleaned for a very long time. The bathroom was disgusting, the toilet clearly hasn’t been cleaned and the bath was covered in dust and hairs. This was definitely not the cleaning we paid a fee for (over 150 EUR).
The oven was dirty and the stove smelled of gas (we could smell it even on the other side of the apartment) which really worried us. The one night we spent there we slept with the window wide open, so that we would avoid risking our health, but we couldn’t do that in the cold winter.
In the listing, there was an air conditioning guaranteed, however, there was none (he acted surprised to hear this). Also the couch was different than the one in the photos.
We were supposed to have access to ‘high speed WiFi’, but Samuel hasn’t been able to provide that, too. He asked for the screenshot of available WiFis on our devices, and randomly gave us password to two of them, but none of them worked. They were on different floors and the signal was very poor (that’s probably why it wouldn’t even connect to them).
We were very frustrated after a long and tiring journey and this was not acceptable. High speed WiFi and air conditioning were the two deciding factors of choosing this place (we are both software engineers, so we really need it), but we didn’t any of that.
When we asked about something we either had to wait for the reply or he ignored the question, but when he wanted to know what time we wanted to check-out he asked several times and used many question marks when we didn’t reply immediately (which we didn’t, because he didn’t provide us WiFi connection and we had to pay quite a lot of money for mobile data which didn’t always work well).
We wanted to cancel the reservation and Samuel did so very quickly, as if he was aware that things don’t work at the apartments he provides.
We made the mistake of not going through all Samuel’s listings, but if we did, we would had seen that all of the people staying at Samuel’s apartments had similar issues.
This cost us almost 1000 EUR because of rebooking our stays.
We definitely don’t recommend staying there.