I simply can't imagine a better experience if you are looking to rent a 3-bedroom apartment in the plateau/mile-end region of Montreal. Florence has thought of everything. Fully equipped kitchen (thoughtful details like a large set of glass tupperware, a turkey roasting pan, oyster shucking knives, multiple dishware sets etc. all covered), modern laundry (and all appliances), great bathroom with on demand heat and a huge bathtub. The beds and bedding were excellent, the windows are all new with top-bottom or side-side opening and there are room darkening curtains as well as blinds, so sleeping in was easy (too easy). The place is immaculate and well furnished. The roof deck and rear patio were an especially wonderful way to experience the good weather with friends. Large screen HDTV, wi-fi, and everything worked simply and flawlessly (sports games in HD are on the high channel numbers, like 1200 and up). Being a half-block from Jeanne Mance Park and Mount Royal was a delight. We played tennis several times at the public courts (100 yards from the apartment's front door). We rented Bixi bikes from the station next to the tennis courts and toured the city daily with no worries and practically no expense. Florence was a most civilized and communicative host. AirBnB hides the star ratings but I'm sure you can infer that I gave this rental the maximum. Highly recommended, worth the expense, and I will certainly be back myself.