I didnt get a chance to meet Vera, we just arranged everything by email and everything was perfect! We did meet her husband who was really very nice. The apartment is so clean, it looks like it's newly renovated. Very cosy and confortable located in the very nice area of Ridgewood whic is very quite. A 5 minutes walk to bus stop 165 that takes you downtown within 10 minutes and the other direction takes you to Cote-des-neiges which is a very nice neighborhood with good restaurants and café, big pharmacy and supermarket open 24hours. The location is really great. There is otherwise indoor parking which is good in snowy days. I definetely recommend this place, loved the apartment, it has a nice modern design, actually way better that the photos posted here.