This experience was not what I expected from a hospitality company.
Upon entering the flat, I was taken aback by its dirty state, with stained furniture and unclean kitchen utensils and cupboards. Food remnants were even found under the couch, broken furniture, the kitchenware was disorganized and difficult to find,...
The amenities provided were poor for a long-term stay.
Communication with Nikki proved to be challenging, I had to persistently follow up to receive responses. When I raised concerns regarding the state of the flat, Nikki offered to replace the cutlery (which he did) and refund the cleaning fees. However, I had to chase him for almost 2 week after checking out for the refund as he was unresponsive to my messages.
Hospitality goes way further than renting out a nice flat...