The house was relatively clean. The location is great. However, there were some major communication issues.
Sandra messaged me the wrong code for unlocking the house. I could get inside the house for the check-in (maybe I pressed the "wrong button"), but I could not enter the house on the next day. Even though I sent her airbnb messages, called her, left voice messages, and texted her, she did not respond. If her son wasn't inside, I would not have been able to enter. It was dark outside, and I was quite scared. She never talked to me personally about this issue. She did not reply to my messages, even still. She did not apologize. I never saw her face to face after that incident. She was also slow in responding to some of my messages prior to my visit, so I had to call her.
She said she would be in the house past 5:30, but when I checked in, she wasn't there. I had to discover all the amenities and navigate the house without any instruction. She gave zero instruction for check-out (e.g., where to leave the room key) so that I had to ask other visitors about it. How she treated me in terms of communication left me frustrated and distressed.