Nour made the check in/out process very easy. No delays at all. The location is the best. Provigo and IGA close by for groceries. Place des arts is beautiful and 1 block away. Hertz car rental also 1 block away. Shopping is also close by. My mom and I found the location very safe and building is secure. We were surprised at how quiet it is in the suite. We never heard any of the neighbours. We would come back to this same location and highly recommend it to travellers. And my mom was so happy we could watch tv in Spanish. Bonus!!