Koa was super responsive to all messages, made it clear and easy to arrive, park, and check-in at ease. The unit is exactly how it is listed. It is a basic basement suite with the necessary amenities. With no cleaning fee and low-cost, it's exactly what you expect, uncluttered, simple, but also not a 5-star hotel quality. It also has the expected basement sounds, but it was minimal and completely acceptable. I would definitely stay here again.