The location and airbnb itself were good. However, we had multiple issues with communication with the host and cleaning staff that is bringing down our overall rating.
We did not have a hair dryer in the unit, so I messaged the host about getting one. They told me cleaning staff would look for one and drop it off the next day, except we never heard back from the host again and we never got a hair dryer.
The cleaning staff were not masked when they were inside the building. We also had an incident where cleaning staff came into our Airbnb without notice or knocking. She was not masked, and it seemed like she was showing a guest around, who was also not masked. It was very disconcerting.
The unit itself was oddly stocked. They had coffee packets but no coffee machine to brew the coffee.
We will probably not return to this Airbnb again. The location was great, but there are plenty of other options out there in the Plateau.