Philippe was very professional, kind, and always available. He always responded to calls and messages when we had trouble locating the building and anything else we needed help with. For the most part the place was very nice.i loved the mirror and shelf by the entryway, it was a great place to get ready and do makeup. The kitchen was nice even though we didn't use it but had everything we could've needed. One thing to note is the bedroom is an open concept with the kitchen and while the bedroom window has curtains, the kitchen window does not have curtains or shutters so there was some light coming in esp in the morning. Unfortunately I did have some trouble with he cleanliness; I had to sweep the place myself and a couple other things had to be noted to Phillipe. Obviously that is not a mistake on his end as we probably happened to have not the greatest housekeeping for our stay, but he did try to correct it and offered to have someone come by and clean the place. Other than some cleanliness issues, we really liked the place. The location was really nice; the streets were blocked off and there was patios set upon the streets and lights hanging throughout the street which gave a festival vibe!