Very well situated loft but a bit rough around the edges. This place worked well for my family and I would return. Communication was okay - a bit too slow for my liking. We did not receive instructions on how to check in until 2/3 hours before check in - a bit stressful with kids in tow. Because of this, spent time thinking about a plan b.
What we liked: large space, comfortable beds, working washer/dryer. What needed help: shower rod was falling down with old curtain, lacking on very basic kitchen supplies like sugar. Wifi was ok, never got TV to work, lots of extension cords so not ideal for small children