We had a great stay. When we arrived there was a small problem when parking, but we were able to easily get ahold of Kim and solve the problem. The apartment was adorable. We brought our 11 month old son, and it was a safe spot for him to explore. He likes to move nonstop. She also had a pack and play set up for us when we arrived. It was so nice to have one available. The only thing I’d complain about is the broken elevator. We had to go up and down the stairs when the stroller. But it was fixed on the next day.