Dave and Nicolas are very nice and responsive. Because my train was canceled due to the snowstorm, I had to book a room only several hours before the check-in time. I got a confirmation from Dave very soon and the instructions were clear and helpful. The room is fairly good, with clean furniture, comfortable beddings, cozy towels and other kitten necessities. The only concern is that the room is smaller than expected. There was no closet to hang clothes. If you have lager suitcases, the room may become too crowded. Anyway, the location is fairly good, about 5 minutes away from the Metro station. I will recommend this room to single travelers without too many belongings.