On a positive note, the host responded promptly to messages and the location was good, situated in Old Montreal. Otherwise, the place itself is by NO means a "Standard Luxury Hotel room". The location of the room was in a basement. The space was small. The tiny windows were blacked out so there was no natural lighting. At one point, all the lights went out because a breaker tripped. The lighting was WAY too bright above the bed so we had to keep it off most of the time (no lamps on the night tables), which kept the area in darkness. No in-room microwave. There was frequent noise of slamming doors and voices could clearly be heard from the hallway. Also, the coffee maker was VERY noisy.