This unit is located in an apartment building in the middle of Montreal’s Chinatown. Most — if not all —of the apartments in the building appear to be AirBnB suites, and this unit is just one of many owned by the same entity. The setup is more like an apartment hotel than an AirBnB apartment in a residential building — there are even cleaners going from unit to unit every day around checkout time.
The location is convenient for visiting old Montreal and the downtown. However, there were construction notices posted on the door, one warning of construction until December 2022, and another warning that the construction may occur during the night. We found that it was very noisy when construction was taking place — the road beside the unit was repaved until 9pm one night, and trucks were moving heavy equipment at 6am. Also there is a disused warehouse of some kind across the street, which seems to be the site for underground parties late at night. The apartment was very noisy at times.
Inside the unit: the unit was tidy, and superficially clean. However, the windows were dirty, and there was a cockroach on the windowsill on the other side of the screen. The dryer filter was plugged with lint, and there was debris in the dishwasher. No cleaning supplies were supplied beyond a dustpan, broom, and dirty/smelly mop with no bucket. The air conditioner is in the main living area. There are no air conditioners in the bedrooms.
The kitchen contains basic supplies. However, there’s not enough glasses or silverware for 3 people to get through a day without running the dishwasher a couple of times. Some basic items are missing, eg cheese grater, vegetable/fruit peeler, scissors. There were only two dishwasher tablets supplied, so we had to ask for more. We only got a couple more, and eventually had to go out and buy our own.

There were a couple of facecloths, but no hand towels. There are also not enough hooks or racks or anywhere else to hang wet towels and facecloths for three people.
There are no shelves in any of the cosets, just a small hanging Ikea thing.
The shower stall is completely bare. There’s nowhere to put soap or shampoo except on the floor.
The ceiling lights are bare bulbs, no shades or any other cover to cut the glare.
Other problems: the kettle for boiling water was missing a power cord. This was replaced promptly when we asked. The internet wasn’t working properly when we arrived, and I had to spend 30 minutes going back and forth with the host to use a network from another unit and then I had to do waste another couple of hours troubleshooting for the TV and Roku. The internet worked most of the time, but was occasionally very slow. The TV/Roku didn’t work. The TV remote was broken from the beginning. The Roku remote was missing, and that was replaced, but only after I had to resort to complaining to AirBnB as there was no resolution from the host’s agent. The TV remote was never replaced even though I requested one.
Host: the term “host” doesn’t seem to fit, since we never dealt with the persons whose names are on the listing, but with a series of agents for the entity who owns the units in the building. The agent was initially responsive to the minor requests listed above, including one for some hangers, but ceased to respond when the problems began to mount (eg with the TV).
The name of the listing tells the story — the Rozenhaus Hotel is more like a mediocre apartment hotel, with basic amenities and basic, impersonal service via agents. It lacks the full service options of a real hotel. It’s ok if you just need a place to crash downtown, but if you plan to stay for a more than a couple days, there may be better options.