The apartment is really cute, clean, and in an excellent location. Easy check-in and checkout with social distancing — important in COVID times! Communication was really good, but the AC wasn't working — we checked in on Friday, checked out on Sunday and the technician to fix the AC was just able to come in on Monday… so we had no AC. I understand technical issues happen, but anyway, we had to deal with that because apparently, the hosts had nothing they could do about it.