We had a terrible experience!!
To start with, the building is outdated and dirty, there’s a terrible, strong smell on the apt.’s hallway.
The apt. wasn’t cleaned properly before our arrival,
in the bathroom I found a lot of long hair all over the floor and shower, to me this is unacceptable!
I sent a message to the owner and they sent someone over the next day to “clean it again” only to find the same hair on the floor and shower.
The living room floor was so dirty, I even took a picture, I just couldn’t believe it.
I pulled out a pot from the cupboard and found the lid to be completely covered in food and grease, the stove was crusty with a combination of bits of food and rust.
The next 2 mornings there, there was a cockroach crawling in the bathroom ceiling.
The towels that were left for us (only 2) were not clean either.
The whole time I kept sending messages to let the owner know about the terrible state of the apt., and he offered to send his cleaning supervisor to clean himself, but we were coming in and out of the apt., so it was an inconvenience to get someone in to clean.
This should have been done before our arrival, NOT while we were already there.
The microwave in the kitchen didn’t work either.
My husband and I have been regular airbnb guests in many cities in the US and other countries and had NEVER experienced anything like this.
Staying at this place completely ruined our vacation because instead of being able to come back to a nice, clean, comfortable place after visiting Montreal during the day, I just had to spend my evenings sending messages to complain to the owner, at the end we decided to cut our vacation short 1 day.