We really enjoyed our stay here. The location is fantastic, and the place is a clean and a good size for a studio. The building is safe and so is the area. The kitchen is stocked and it was convenient to have the dishwasher and the in-unit laundry machines. Staff were very helpful and it was easy to communicate over text/chat. However, I think most of the support agents might be in a different time zone, as I often got replies late at night. Additionally, the 4PM check-in time is too late in my opinion, and the early check-in fees (per hour) are exorbitant.