I would rate an 11 on a scale of 1-5. Yanick met me at his home and walked me through the operations. He left breakfast items,fresh fruit, o.j., coffee, tea, in addition to the usual bedding and such. The location is outstanding! Most convenient and charming district; great restaurants, shopping, Two museums, plus a spa are within walking distance. The Metro is an easy walk. This is a modern unit with beams from the 17th century. The original structure is otherwise hidden, but Charles Dickens stayed at the same address. Next time I visit Montreal I hope this unit is available.