Louis and his colleagues were very welcoming, responded quickly to our questions and requests, pleasant to work with. The loft is big and very well located, with street life, good restaurants, cafes, patisseries just a few blocks away. Some reviews have complained of a shortage of supplies, but we found that supplies were more than adequate. If you want to cook an elaborate meal you will have to bring some appropriate pots and pans, but otherwise there is everything you will need, with extras, and Louis ready to drop by anything you think you may be missing. In sum, this is a great place to stay while you visit Montreal, and my family and I recommend it highly.