The apartment was new and nicely furnished and was in a great location, but the cleanliness was unfortunately lacking. The toilet was dirty (both the bowl and the toilet seat), we found a towel left by previous guests in the bathroom, but the beds were the worst. We found a lot of black hair in one of them and the sheets on both beds were not washed, had stains on them and smelled of sweat and the duvets had no sheets on them. I texted the hostess about all of this but all she said was that a professional service comes to clean and that the duvets don't have linen because they are washable, yet we found linen in the washing machine that included duvet covers in the same colours as the pillows.
I wrote this to let the host know that the cleaning service did not do a good job, but she chose not to address it in any way.
It's a pity because the accommodation was otherwise great and the host was quick to respond.