Great location - great selection of shops around the corner, a lot of foot traffic
Great amenities - towels, hair dryer, extra blankets, shared kitchen, dinner table, living area etc
Great service - we had accidentally locked the bedroom door with the key inside ~10PM and upon calling Audrey we were able to get in within two minutes!
Since it was our first time sharing a common space with other travellers, I think it would have been nice to know when someone else is coming or if you happen to be the only person in at the moment