Francis has gone above and beyond all our highest expectations. We loved the apartment the moment we opened the door. The floors are beautiful and everything was spotless. The patio was wonderful for breakfast and the location is super convenient with the grocery store and the brewery close by as well as the bike stations. But most of all the communication with Francis was very good and he was quick to reply. He accommodated us a lot by changing up cleaning plans so we had more time moving out, because one of my friends had to spend the last night in the hospital. Thank you Francis!