My husband, 10 year old, and small dog were travelling from Toronto to Montreal. We explained to the host we were coming from
Far and will need to check in semi earlier. He refused and no accommodations were made. We didn’t make a fuss and just made other arrangements.
The place was tidy and just like the pictures. We did find a lot of long black hairs in the bathtub and stubble from someone shaving in the sink - but cleaned it up and continued our trip.
The street is on a VERY quiet neighbourhood- we were outside laughing while we took pictures and someone within the building actually told us to be quiet. This was at 6pm ! Made the rest of the trip very uncomfortable . So if you have small children I’d look else where.
If you are looking for coffee and or tea, there is a ton , but make sure you bring your own milk & sugar. - which we found odd as all most hosts provide sugar packages and milk packages. Great add on is the washer & dryer. Again bring your own washing soap as there was none.
We also had to purchase bath soap for the washroom as none was provided, and only after looking for a towel noticed small bars of soap behind them.
We also wanted to check out an hour later (11am) due to the fact we had a wedding the Saturday. Again, no accommodations were made. The Host stated their cleaning person was arriving at the property at exactly 10am, however, we didn’t get a message from the host until 12:30pm explaining how the cleaning person just arrived & messaged him to advise they found a “wet spot on the couch.” We explained a water bottle leaked through our luggage & heard no further response.
We had cleaned up throughly as we had the small dog, who even though we crated, still shed a bit of hair. We took off all the bedding for the cleaners as well as washed all towels to only be told we had damaged the sheets. We were extremely confused as is three only slept in one bed and were never actually in the unit most of the day. We stated we did no such thing & we had only taken off all the sheets and bed covers for the cleaners to help as it would be easier for the cleaners to clean & again we never heard a response.
All in all we had a good stay but if your looking for a family getaway where you can laugh and enjoy yourself I’d look elsewhere as previously stated it’s just too much of a shush shush neighbourhood