We stayed in this place for a week, it has a lot of potential, unfortunately it's neglected.
The Good:
- Well-located in Old Montreal
- Spacious and bright for two people
- Well priced
The required improvements needed asap:
- Kitchen does not have the essentials: no forks, no cooking utensils, no wine or beer opener, not enough glasses, and few cooking wear and utensils. Not an expensive fix.
- The TV does not have Netflix as advertised. Don't advertise it as such.
- The dining table was broken, wobbled dangerously and was unusable. Easy fix.
- We could not open the beautiful windows in the living room because of the large and intricate spider webs that had developed over months. Simply clean.
- The mattress should have been replaced years ago, it was painfully uncomfortable with a deep valley in the middle and broken springs. No mattress cover. An investment that will pay itself off in the long run.
- The bed comforter was stained, ripped in multiple places and the inside stuffing was coming out. The bed sheets were stained, same with the pillows. Not an expensive fix.
- We needed it to use the iron and it was also broken and leaked water all over the clothing. Not an expensive fix.
- The toilet was not secured, it rocked and pulled away from the wall while using it. Needs a proper plumber because will eventually big a huge issue.
- The place was poorly cleaned. We had it to clear big pieces of dust, hair and dirt from the floor and wash it ourselves 3 times to get it to a normal state upon arrival at the apartment. A simple fix.
- The common areas of the building are poorly maintained with the elevator and hallways very dirty. A simple fix.
- We were expected to take out the garbage and recycling ourselves (no problem) in the basement of the building which was dark, dirty, and the bins were in the far back. A simple fix (clean it, more lights, and move the bins to a place that feels safe)
These are not demanding fixes. If the management of the apartment simply took the time to clean and supply the basics this place could easily be a 5* experience. They were very responsive to our initial issues of cleanliness and TV but over time we didn't feel it was feasible to continue to email them about the other issues since they would not be able to fix them during our stay. We hope to return in the future and if our suggestions are implemented we will most definitely consider staying there again.