Absolutely the worst experience I have so far. The instructions provided were unclear and you will be randomly assigned into one of the several rooms they have in this complex. The soundproof is basically not there, if there’s somebody living above you, you can clearly hear their footsteps at ALL TIME, left alone that most people who live here are young adults who would blast music to the full volume, especially after 11pm. I have reflected this problem several times to the management team through the app, only getting the response of how they “sent a message” to whoever is living upstairs. I have also been informed “you could have called the cop”, several hours later after I have texted about the noise coming from upstairs. The location of the room is just meh, with possibly few mid restaurants around, and DEFINITELY A LOT of street racing while you’re trying to sleep. The privacy is basically negligible, because the room is so close to the street. The room also had a weird smell when we first got here, the blanket is clearly not changed every time, and the washer is extremely dirty.
Bad quality, bad service and bad neighbors. DO NOT LIVE HERE.