My friends and I stayed at Ellena's for a weekend getaway. Leading up to our stay, she was very responsive. Unfortunately, the unit we reserved was suddenly unavailable due to previous guests' mess. Ellena was quick to offer another unit: one that looked slightly smaller but was similar in amenities and beds.
Free parking was offered in the building but as the previous guests took off with what seems to be the only garage door key, our trips in and out of the building were a hassle. Parking in this area is hard as it's populated.
The unit was clean and looked fairly new. During our stay we requested for more bathroom supplies included in the listing but communication during the stay was slow; we ended up buying our own. The location is walkable to many restaurants and convenient stores. We didn't take the metro but the building is close to Guy-Concordia station.
Note: We received a partial refund upon request as part of our experienced inconvenience.