My partner and I were so excited to stay at Erol and Jay’s Airbnb after reading the fantastic reviews. Unfortunately, we felt we’d been duped by the place, and upon arrival, had to cancel our stay due to several circumstances- most notably cleanliness, accuracy of the Airbnb based on pictures, and safety.
To make note of for future travellers, the Airbnb was in a very rough neighbourhood, which sadly also has a lot of homeless people and drug addicts passed out outside of the Airbnb and along the main strip of the street the Airbnb is on. We recognize our hosts had absolutely no control over that, but simply something to take into account in terms of safety, as we were actually harassed several times (which can be scary for a young female!).
Erol and Jay were fantastic communicators prior to our arrival and even upon arrival, we must say. That being said, the cleanliness of the Airbnb was horrific. Dirty bedsheets and pillows, mould in the shower, food on the floor and on the microwave and oven, a ripped and stained sofa, the walls were literally peeling and had oily hand marks on them- the list could go on. To give perspective, when we had to contact Airbnb support for a refund, not only did they refund us but they also gave us a credit on our account due to the status of the Airbnb and surrounding area.
We absolutely love Airbnb and we recognize that sometimes properties just aren’t taken care of over time as more people use them/bang them up. This is one of those cases. This isn’t to say that Erol and Jay won’t give this Airbnb some TLC and turn it around. This is simply one (sadly) bad review and hopefully the last.