I would recommend people do not stay at this location. My boyfriend and I were traveling to Montreal for vacation. We got in later in the evening from our flight and my boyfriend and I had separate Airbnb accommodations. We were going to my Airbnb first to drop off my things then we were going to his after. Helene was walking out the door right when we got there and was very unkind towards us. She would not stop and listen and allow me to explain that my boyfriend was not staying with me. He showed the proof that he had his own Airbnb to Helene. I believed the matter was resolved, however, she was persistent that he was not allowed to be on the premises even though he was only there to make sure I was okay. Also to mention, we were standing outside her stoop during this conversation and it was 5° Fahrenheit outside, and she was not allowing him even to stand inside in the foyer. The next day he had come to my place so we could tour the city. Helene again was acting in an unkind manner towards us. I messaged Helene to explain that my boyfriend has different accommodations, but she said that I would need to have him pay per night to come and visit me even know he was not using the facility and not sleeping at the facility. I had to pay an extra fee to Helene just to let my boyfriend walk through the door. After I paid what I consider to be a bribe, she left us alone. This made for a very unsettling experience while I stayed at my Airbnb.