Andres and Ricky were very communicative and responsive. Loved the detail that they gave us to arrive from the airport. The place is perfect for 2 people or 2 couples, etc. I was on a business trip and was quite convenient located near the convention center. The staff who received us (Karim) from the building he was incredible! The view is great, bed confortable and good quality linen. In general really like the place and Andres was very nice when we meet him!