The cleaning lady left the door to the unit open and the heat was off. It’s was -40 at the time so the apartment was freezing. The cot was not left out as requested. We did not stay and had to find a last minute hotel. The unit has no windows and is very small. The bed was different than the one in the picture. She did refund my money right away and was very sorry about the situation. I was travelling with a child from Ontario and looking for last minute accommodations was very stressful.