Overall, we had a good time at Charles' place with a group of 7. The location was amazing given its proximity to the metro station and other great restaurants in the area. The place was also very well-suited for a party of our size. Unfortunately, some of the communication did fall through when I contacted the host when we arrived in Montreal regarding the logistics of parking our second car and the need for more towels as all we got from him were automated messages rather than actual solutions. We also noticed that some of the bedding/blankets were washed and smelled great, while others smelled like they had not been washed and looked visibly dirty. The shower in the main bathroom also failed to maintain consistent hot water and drainage (water tended to pool up in the middle of one's shower). We ended up not contacting the host about these other concerns after realizing that he wasn’t going to respond. Although these things did happen, we had an overall good time, but we wish we could have had better communication with the host to fix these things.