Sandra was very quick at responding and everything was set up very easily to allow us to check in with no issues. There is a lock on the door for easy access and self serve breakfast. The most important spaces (bathrooms and bedrooms) were very clean and there were 3 kitties to share the common spaces with. They never came in the rooms and we had a lock and key for every room.
This was a fantastic experience and we enjoyed our time here very much in Montreal.