Yana's apartment is beautiful and spacious. It was very clean, and is located next to many nice restaurants, cafes and shops. Yana was responsive and worked with me to meet my budgetary contraints. Unfortunately during my week long stay, there was an ice storm, and all power was lost in the apartment. There was no refrigeration, lights, heat etc. My daughter and I had to leave the apartment and find a hotel for the remainder of our visit. Yana expressed her sympathies for the unlucky turn of events, but she refused to refund me for the nights that were lost at the apartment. This was very disappointing and frustrating, as it was obvious that giving me a partial refund was the right thing to do. Fortunately, AirBNB agreed and took care of the issue right away.