I really wanted to love this place. I travel to Montreal often and mostly stay in Mile End. I needed off-street parking (it's next to impossible finding street parking -- I've tried!). The parking behind the building is a big advantage. The place is clean and Mylene was responsive to my requests. I think there are larger management issues with things that should have been dealt with before a new guest arrives. In my case, bedside lamps in both bedrooms didn't work. Bathtub and sink drained very slowly. Not pleasant taking a shower with water rising at your feet. Cleaning staff should have alerted management. Kitchen has bare minimum of cooking supplies. Why no bread knife? No kitchen towels either. I had to use a bath towel to dry dishes. I didn't do much cooking, but there really aren't enough cooking utensils available if a guest needs to cook. Wifi wasn't terribly robust. I had to wait and wait for a connection. There were no instructions on how to use the TV and I didn't want to take time to figure it all out. Instructions on how to handle the air conditioning system would have been nice to have. The place was a meat locker when I checked in and it look way too much time for me to figure out how to adjust the temperature -- and turn it off. Finally, in the category of things the management can't do anything about but potential guests should know about: if you are not on the top floor, expect to hear footsteps of guests above you. I had a family with children running around till 11:00 pm a couple nights. You don't hear voices, but the pitter-patter of feet can be annoying if you aren't used to it. There is major construction going on across the alley. They are jack-hammering out a basement. Thank goodness I did not use the bedroom facing the alley. I don't enjoy leaving a negative review: on the good side, the location is great, the building is quite clean, lobby as well as apartment. Bed was comfortable -- both bedrooms had single beds pushed together -- likely to cater to needs of Hasidic couples? Mylene did her best to help. If you need parking and want to be in this wonderful Montreal neighbourhood, this place could work for you. I hope management will be more pro-active in making sure everything works.