The room we received was not the room represented in the photos. It was similar, however we were looking directly into a brick wall, rather than having an open view of the area and particularly Mont Royal. Terrible communication and checkin experience. We expected at 10:45 check in and couldn't check in until 4PM. Very frustrating experience dealing with Sonder and the lack of communication to remedy this issue. On the bright side, the room was clean and the building well located.