Our stay was very comfortable and the unit was very clean when we checked in. Varvara was very accommodating at allowing us to checkin early. We never met Varvara in person but there were some brochures provided that gave us some of the highlights of the city and nearby places to eat and shop. She did assure us she would be available if we did need anything. The unit had everything that we needed, including all the hotel basics such as fresh towels, hair dryer, and a coffee maker. Bath soap and shampoo is not provided. The unit is very modern and situated in a very quiet neighborhood. It is a small unit and I can tell the host put a lot of thought into the design and making use of the space. We had complimentary access to the building washer/dryer which was very convenient. We were able to cook a few times using Varvara's kitchen and all the utensils kindly provided. The unit did lack an oven however. There is television in the unit which you could watch American and Canadian programming. A nice feature of the unit is the electric fireplace which made the place very cozy on cold days. It is about a 5 minute walk to the Sherbrooke metro station and about 15 minutes from the bus terminal which is convenient for those riding the bus from the airport. There is a nearby grocery and access to local restaurants. I would recommend staying here if you want to avoid paying the higher cost of staying downtown at a hotel.