There were a few things that went wrong.
The communication was not clear regarding parking.
The closet was an absolute mess and could not be used.
There was no heat and there was no way to close the windows. The place was incredibly cold at night. We had to wear many layers. When I reached out via the app to report and ask if there was a way to remove the AC installed and windows that were left open, no communication was made.
I was able to get into the apartment - but one needs a key in order to scan and use the elevator. I had no key fob and had to wait about 15 minutes before someone used the elevator and scanned for me to get up to the 8th floor.
Initially I had an air bnb with a different room, I wanted to switch the available dates and he mentioned he had a different room in the same building that was available. I had already looked at that air bnb and it appears before he switched the room, the price of the air bnb was increased and the room I ended up using wasn’t even remotely close or comparable to the original room I was going to use, yet I ended up having to pay more. This was not about the money. This was the principle. He charged me more for a far inferior product.
I come to Montreal about 3x a month and book air bnbs quite often. I’m willing to adjust my rating if Ali wants to somehow redeem this scenario but at the moment I was not pleased with the overall experience.
Wishing you all the best. I’m sorry for the negative review but it was my genuine experience and thoughts.