Had a few hiccups upon arrival with the code not working but Louis was extremely responsive and within a few minutes the situation was rectified. The code was reset and we gained access with no issues! The parking space was an additional bonus and made the visit very convenient! And the kids and I had an amazing time in Montreal. The apartment was pristine and super comfortable. Great restaurants and great neighborhood. We will definitely book with Louis again when we go back to Montreal. Overall, I highly recommend!