They were super nice and helpful! We brought our cat and they provided us bowls! They have tons of appliances to use like a popcorn machine, toaster, airfryer and dishwasher. Check in and out was easy, the area is super accessible to Downtown and the bus/metro. Will say wouldn’t book this place for work, the wifi was super slow with just two phones connected. Bed wasn’t too comfortable either. It was fine for just a couple of nights.