When I checked in the hot water was not available for the first night nor the morning after. They did not inform me of the issue and I needed to start the initiative of requesting compensation. In the end I was compensated but do not expect the greatest experience if there is some issue with the room.
For the price I was expecting minimal stress, but the process of interacting with cobalt on the issue took longer than needed. However, my stay was otherwise very enjoyable, the room was clean and there was complimentary coffee.