We arrived at 8AM in Montreal and even though we were told that we could keep our bags in the common area before the check in time, we were not sent the code to the main entrance. We messaged the host a good 5-6 times while standing outside in the cold but there was no response. We called by finding out the number online but no one responded. We would have made alternate arrangements if we were not told that we could keep our bags there before check in.
The stay itself was okay. The location is very good and is close to many restaurants and cafés.