GREAT location.
Cleanliness was terrible - we found a rotting sweet potato in the oven. Given this place is booked solid, I imagine it was there through multiple stays with the “cleaning crew” obviously not cleaning the oven. There was also scuffs all over the walls, used tissues in the bedside drawer, a huge stain on the couch, and an empty coffee cup under our bed to name a few. Also, no shampoo as advertised.
Customer service wasn’t very nice. They cleaned up the mess asap (as a bare minimum) with lots of attitude and lack of response to my texts or emails. I requested the cleaning fee be discounted at the bare minimum but I guess they’ll do anything to save a dime. Overall, disappointed. I hope this review was worth whatever small discount they could’ve provided lol.
P.s. I gave them multiple opportunities to right their wrongs but I guess they didn’t feel the need.