Check in was not accurate and needed a lot of back and forth. For any international traveller it could be a nightmare. Location was good and amenities in the apartment were up to the mark. Parking is a significant issue and needed a lot of working out. Biggest disappointment was the inflexibility of even a 30 minutes extension to check out. Probably single most important factor that pushed us not to book with them again on our back to Montreal trip after five days.