This is the epitome of a mixed review.
First, the not so good: (1) I had no internet access the entire stay. The property manager was responsive but the problem was never resolved. This was a huge issue because I had business I needed to do on the internet. A phone hotspot was not good enough. And since the TV is internet enabled, there was no TV either. There was also a persistent beeping. I am still waiting to hear about the modest refund I requested.
(2) There are two check-in time indications on the listing: (a) after 4pm and (b) between 4-8pm. I only saw the first, and when I was sent the confirmation saw the second. I tried to cancel since my flight was getting in at 715, and wasn't sure I could make the window. My request was ignored and I was told that something can be worked out. Then the day before I was told it would cost me $30 to have someone come let me in if I was late. It all worked about, and I was able to check in, but I did not appreciate the lack of transparency.
Now, the good: A very clean apartment with a comfortable bed and good A/C. It's on the quieter side of the building, and is centrally located to get wherever you need to go easily.
The property manager responded quickly and very kindly. She had excellent customer service skills. Nonetheless, she was not able to resolve my problems.