Arrived at the building for check-in about 30 min. ahead of 4 pm. It was raining and we were happy to get in the lobby because other guests let us in. We had no access code to get the key and when I phoned for the code it took about 35 min or so to resolve this. Once we got up to the unit the door lock didn't work. The unit was also very hot inside. I asked if something could be done about the heat but no one responded. Otherwise, the place was very clean and I loved the location. Very walkable to activities and eateries.