The place was pretty good, clean and was close to public transit. Check in was smooth. Natalia was nice initially till she misplaced a key and I started getting calls and messages about a key I had never seen. She was also concerned about a friend (who came to drop me) helping me open the door when I was struggling with it. I'm sure she's a nice lady. I tried to be nice and explain things to her and sent her a photo of the keys I have. This has never happened at any of the places I've airbnb'd at. I was getting annoyed having to deal with such things when I'm on a vacation and trying to relax.