Maggie is an incredible host. She provided excellent communication including photos of how to access Netflix and pull the bed out of the couch. Unfortunately most of our group was unable to make it to Montreal due to flight issues but she was very accommodating and offered a partial refund which not all hosts would provide. Our one friend who did make it to the home stated it was in a nice location close to the metro, pharmacy, grocery stores and restaurants . The home was clean and she even left chocolates for us!! Would highly recommend Maggie and hope we get to actually stay here in the future!