Communication was good and the check in went fine. The studio is small but clean and it has all the basics you need. It is very central, between Beaudry and Berri UQAM stations but the location is very bad to my opinion. It is located on Maisonneuve/Atateken which is a very noisy and busy area during Summer time and has lots of drug addicts and homeless people. The problem is that the removable air conditionner installation make it sounds like the window is open non stop on this busy environment making it, in my case, impossible to sleep without earplugs. I would then not recommend the place unless it is for a short stay or during a less busy period of the year.