Tiziano greeted us as promised. He gave us a tour of the apartment and provided us with maps and parking recommendations. While we were initially concerned that the apartment was quite cold when we first arrived, it soon warmed up and stayed warm when we turned the individual rads on high. The apartment is lovely. The interior pictures accurately reflect the quality of the furnishings. We would recommend that an interior and exterior picture be added that shows the 2 sets of stairs, as anyone not able to climb stairs comfortably would find the apartment challenging to get to. While not difficult for us, there are 30 stairs that need to be climbed to get to the main floor of the residence. The apartments location was perfect for us; right in the heart of Old Montreal, in the Port District. Tiziano was very responsive in getting us the extra supplies (e.g. salt for the stairs etc.) that we requested during our 3 night stay. Note that the beds are quite firm.