Picking up keys was done at a different location from the Airbnb, but it was relatively easy. The building itself is new, quiet, and safe. The location was ideal for walking around the city. Downsides were there was a lot of hair (not sure if it was cat or another animal) that we had to vacuum off all the floors and surfaces when we checked in, no instructions for basic things like appliances/building amenities/check-out, and throughout our stay we had issues with security/packages because we were never formally registered in the system.