The place was clean and very centrally located in the heart of Downtown MTL. This was one of the more expensive places but since we wanted to stay without basic problems we choose this one with super host and booked for two nights.... But.. the reality kicked in the very next day. The toilet was clogged and there was no plunger. We kept asking for help from 4:00 PM but no one showed up or provided a plunger. The host kept apologizing but really didn't do anything to resolve the issue. Imagine being stuck without a toilet in a place where you don't know anyone. The host had no arrangement to help with any issue. So from 4:00PM onwards to the check out next day we had to walk to Macdonalds or Tim's which was a good 15 mnts walk to use a toilet. Around checkout time, the host offered $40.00 to compensate us but the inconvenience of walking to public washrooms and then waiting in lines was way more then that. Very very disappointing.