I had a great experience and it was my first time using airbnb. The host was available when I arrived to help me find the apartment as it is in a lane off a main street. He showed me how to access the lock and code and made sure I had everything I needed. They also made a slight alteration of furniture before I arrived to make me feel at home and came quickly to help with a couple of things I was unsure how to work. The apartment is right behind great shops and restaurants but is very quiet and private - I felt very safe. The lounge was super comfortable as was the bed and sheets and towels etc all clean and seemed quite new. I would definitely stay there again. Thank you for making my time in Montreal so special.