Although check-in time states 2 pm, I had messaged Jen to let her know my that my plane was landing at 11 am and she happily allowed me to check in at Noon. Finding the place was easy due to Jen's directions. Once I arrived, she quickly showed me around and answered any questions I had. The room was exactly what I wanted for my two night stay in Montreal with it's great location near public transportation and restaurants for a quick bite to eat. Would definitely stay here again!