They were really kind by checking up on us throughout the stay. The place was spotless. They also provided towels, body wash, coffee and tea, and extra toilet paper. The closet was equip with hangers and storage. There are two doors you need to go through, first door leads to an entryway where you can put your shoes on the shoe rack provided, then the second door led to the actual unit. The locks were difficult to figure out but we got the hang of it (They provide two sets of keys). There is no light outside on the walkway so if you come back at night be sure to use a flashlight. Even though it is a basement unit, the lighting was very bright in the unit so it did not feel dingy at all. The rooms were spacious and the two rooms were far apart, so there was privacy. I would definitely stay here again if I were to come visit Montreal in the future.