Phil was on top of giving out access codes. The place was beautiful and the perfect location in old port. Parking is always going to be an issue in Montreal but we parked at the W hotel which was only a 14 minute walk. When checking in, the cleaning staff was not finished with cleaning the rooms until 30 minutes after we were allowed to check in. There was an issue with the ventilation in the washrooms and I had reached out to Phil and he said he would ask his technician but did not get back to us. Also, there is a mexican restaurant below the apartment and they play music and it is a loud area up until 3 am for the room at the front of the unit. The two rooms at the back of the unit, you can hear bottles breaking late at night between 2 am and 8 am that has definitely woken us up. Other than that the place was perfect and I would stay there again.