Overall we enjoyed our stay at this spot. I also recognize the lack of response was most likely due to how hectic everything currently is. It was a bit frustrating with our plans shifting that it took 4 days to hear back when I had reached out over Airbnb. The best way to contact their support team we discovered was through the phone number listed on your booking confirmation page. If you use that, the support you get is quick and wonderful! The apartment itself was very nice and clean with great amenities. One thing to note is that the building the apartment is in was quite dirty which caused us to feel uncertain of what we were walking into at first. This is not sonders fault at all, but just wanted to note it so others know it’s not a reflection of the cleanliness of the apartment. This location is also very loud on Friday/Saturday evenings so you will most likely want to make use of the earplugs provided if you visit on those days. It doesn’t feel like it’s in old Montreal, but it was a short 5 minute walk to our favorite spots in that location.
We were able to stream Netflix from our phones which made for a nice way to decompress late night.