Claude was a gracious host. She was quick to respond to emails, texts, etc. She was also extremely flexible and accommodating with check-in as our flight was delayed. We found the loft to be just as pictured, very neat, clean, well-stocked, and pleasantly quiet. The location was perfect for us as my husband was attending a conference at the Palais des congrès, which was just a few blocks away. We enjoyed the easy walk to Old Montreal with all its great restaurants and night life. Also, it was very convenient to have a full size grocery store within walking distance. Overall, a very pleasant experience and without a doubt we would love to return.