I have tried Airbnb many times and I never had problems with hosts but Soha was the worst. A very violent person on chat, very rude and change your times in the last moment.
I told her that I would be at her place at 6 pm when I paid that she said ok but the before I arrive she said that she has classes and ask me I could be there before, which wasn’t possible for my flight. She got mad and she started to insulte for no reason.
When I arrived I had to know a code to get in that she never gave me, when I could get in for someone else, the floor 20 didn’t exist, because you have to take two elevators but she also never mentioned that. The place is not allowed to Airbnb which she never told me and I realized when I got lost when I arrived.
I tried to cancel but she didn’t accept it and I didn’t want to lose my money.
The heating was suffocating and as I said, she doesn’t care at all how you feel.
Basically I DO NOT RECOMMEND this place, also she had another guest (a man) which made very uncomfortable and nervous (as a woman) and obviously she never told me that.
If you want to have a good experience at Montreal, do not stay here.