I stayed here for my two week mandatory quarantine as a US traveller, and everything was great! Upon arrival, Alexia kindly oriented me around the apartment and the building. The apartment was very clean. Dishes, pots and pans, cleaning supplies, and extra linens are provided. The building feels secure, and the neighborhood is safe.
Overall, Alexia was very accommodating and friendly. I had to contact her a few times with questions, and every time she answered quickly.
Note: If you plan on doing laundry, bring your own detergent. Alexia does provide laundry tokens free of charge, though.