Our family of 2 adults and 2 kids under 9 years old arrived at the loft pretty late in the day. The instructions for checking in and parking our car in the lot behind the building (this is an additional cost) were clear and straightforward. The location is very convenient with restaurants, cafés, bars and all the action of Old Montreal right at your doorsteps. The loft had plenty of towels, a well equipped kitchen - which we put to good use. There were a few questions about the TV and how the electronic locks worked for which we received prompt responses (via AirBnb mail). Do consider that because you are in the heart of the Old City, there is older architecture, no elevator and there will be some noise during the day and sometimes at night. That said this great looking looking loft met our needs and we would stay here again.