Excellent communication and responsiveness . Exactly as described. Lots of food options and markets around. Great air conditioning. Parking is a bit of a pain but there is an app to help you find lots for overnight parking (ClicNPark) and an app to pay for short term parking in front of the building (P$ServiceMontreal). Apartment is on the third floor with no elevator which was fine for us. Not a fancy part of Montreal but convenient to get around.