Horrible. Would give zero if i could. I would rather stay in a motel than here. Never using AirBnB im MTL again after this. From calling me a liar because they posted check out time at 6pm be4 i paid (i have the screenshots), then changed time to 11am after i paid. Claimed that never happened as if im a liar. To changing rule on guests last minute. Messaging over text the changed rules, while on here it says the same. To a broken A/C, water alllll over the floor, only a half used toilet roll, to the tv freezing every second and the other tv not working at all. Ruining my birthday and getting me upset because they couldnt send any1 till the NEXT evening when i messaged them about this first thing when i checked in. When someone did show the next day, they didnt even fix the tvs. The A/C had just stopped leaking but also wasnt cold. Parking is a NIGHTMARE. Theres police outside the building 24/7 as something is always happening. For the hassle of sending my IDs and registering before my trip, and the price i paid- i expect SO MUCH BETTER service.