This site is not a super host. BEWARE.
My family ultimately felt like we we’re hustled. The layout wasn’t what it looked like in the pictures. The loft was so filthy that we ended up having to buy cleaning products and cleaned it ourselves and it’s the first Airbnb we’ve ever stayed at where we didn’t cook anything because the kitchen was so gross. To top that off the the bathrooms were just as bad.
While the location was amazing, Great for
walking and food options, having people getting blasted up until 2am underneath the loft wasn’t ideal but STILL we were okay with it because of the location. So if you have young kids, you probably want to look elsewhere.
The washer and dryer were broken, the vacuum was broken, the toilet seats were broken, the powder room faucet was broken, the lights in the master bathroom were out and broken, the stool in the kitchen was broken, one of the dining room chairs were broken, the pictures on the walls had fallen off, they had six towels only for the entire week..and maybe that’s not a big deal but the WASHER add DRYER were broken. The air conditioning was horrible, the loft was a balmy 25 degrees at any given time. There were no blinds because they were busted and thrown into a closet never to be hung again so the hotel patrons across the street could see into our loft. I’m not about that exhibitionist life.
All the management property needed to do is make our rental feel clean and good enough to live in for 5 days. They failed horribly at that. I would have been okay with the rest. Seriously. I would have sorted the rest out but man your loft was GROSS.
We were basically rented a hotel room that’s been beaten the hell out of and gross on so many levels. We contemplated leaving a day early. I have no idea how the hell the site locked down a super host rating. Customer response was great but that’s it. AirBnb needs to take another look at this place.
Im writing this review to help families looking to book to know better. I don’t want my money back, I didn’t ask for my money back and couldn’t care for a refund. I accept that what we paid is what we paid. But I expected more knowing what a super host brings to the table.
This property is going to lose all out on people who actually would come back and book consecutive weeks or a month at a time. That’s what families like mine look fwd to doing.
I’ll definitely avoid your properties. You people suck for turning our first family vacation out of the province since COVID started into the non sanitary experience I mentioned above. We deserved better than what you provided.