Although it is listed as an Airbnb they operate as a hotel and were able to attend to whatever we needed. The place was clean, tidy and fully loaded with the amenities that are listed. Staff at the concierge were friendly and adhered to COVID-19 protocols. The staff did a great job and enforcing social distancing and mask protocols. I would go back again and recommend Griffintown Hotel to others who are looking for a place to stay in Montreal. :)