Claude was great for our trip. It was my first time to Montreal and she sent us a great list of recommendations for the area. She was very helpful and easy to contact when getting to the area and into the apartment for the first time. The loft was BEAUTIFUL. Large windows and in a perfect location to getting to local attractions and restaurants. We also had overnight parking for $25/night that was close and very easy. Overall a great hostess and we had an awesome experience!