Both Franck and his place were excellent. The apartment is in an awesome location- easily walkable to many things, including grocery, Metro, restaurants, shops. We had 2 days of snow and about 20 cm accumulation so the proximity to places became more important for us Atlanta Georgia residents. As a result, the washer and dryer became an important amenity. Franck was very responsive and dropped us notes to insure all was well. Access was easy; two sets of keys are available which was important for us