Melanie was a great host who was quick with communication and helped us when there were hiccups with the wifi. However, we happened to arrive to Montreal in the middle of summer and the AC in the unit wasn't adequate to combat it. We frequently just slept without covers and felt too warm most of the time which was unfortunate. I would have liked if the balcony set up in the back had different/better seating as it was really nice to go out there in the morning. The location for this space was great and the neighbourhood was quiet at night. The bed though...the bed was so comfortable and we were so well-rested.