We were disappointed in our stay with Bakan in Montreal
Check in was fast and easy. We got simple to follow instructions, everything was contactless, which was appreciated.
When we entered the room, everything appeared alright until we pulled back the sheets on the bed. We found multiple hairs, a long fingernail and dried nasal mucus. The sheets were clearly not clean. We threw the sheets in the wash and alerted the host immediately. We did not receive a response back until hours later. The response was no response, but a canned corporate message to the effect of "Hope you are settling in, let us know if you need anything". They clearly did not read our message detailing our concerns / findings with photos.
The next morning we used the stairs. Both stairways were blocked by old furniture - stained chairs, broken mirrors - complete fire hazard. We were then greeted by a live mouse at the bottom of the stairway.
The location is close to many things and walkable; however, the location as a whole is unsafe. The building entrance is surrounded by homeless. The digits used to enter the code to get into the building are worn - anyone could figure out the code with some troubleshooting given that the digits are visible to anyone who walks by.
Beyond not meeting the basics, this place felt really corporate. No air b&b charm of hosts going the extra mile or being considerate with things like extra towels/tissues/cooking wrap, etc.
To sum it up
Pros
-Comfortable bed (once you wash the sheets yourself)
-No bed bugs (we visually checked and used traps)
-Central location
-Nice shower with hand held nozzle and rainforest head
-Functional kitchen
-Nice, functional washer / dryer
Cons
-Unclean sheets
-Lack of host concern / communication
-Provided guidance on hot/cold maximums for thermostat (we never touched it)
-Building is dirty and unkept (rodents & worn furniture in stairs)
-Unsafe area