The place was just like it looked in the photos (maybe even better!). It was very clean and spacious and situated in a great part of town. There are restaurants, shops and bars right outside but the building itself is nice and quiet. We were there for the Jazz Fest and ended up leaving the car parked and walking everywhere for our entire stay. Serge was awesome. He greeted us at the time we said we'd arrive and gave us a quick tour, telling us what we needed to know. We didn't have any issues, but I feel like if we did, he would have quickly resolved them. I would definitely stay here again.