The unit looks almost exactly as the pictures show. It was very clean, easy to find and everything worked great. The host communicated very clearly and quickly, and was flexible with storing our bags. As others have said, stuff outside on the street can be heard but if you have earplugs or use a sleeping sound app, it's not noticeable. The price we paid combined with where it was located in relation to our plans while in Montréal were exceptional value.