Since booking until I got there, Samuel asked me to change unit three times (the last one when I was already in Canada). When I found myself at street level, I asked him to change to a higher floor, as I didn't feel safe. He said "it won't take long" or, "office is on it" 20 times during two weeks. I stayed there three months and he never offered me a change. The unit itself is nice, spacious and the bed is confortable, but that's where the good ends. It gets really cold at night, the kitchen is awfully equiped (there's a rice pot, but the pot is missing; a water heater that's rotten on the inside; and the pans have to be 20 years old). There's a toaster, a microwave, an over and a heater, but you can't use two at the same time or the lights will go out and Samuel will tell YOU to call HIS employee. The worst part is, without a doubt, the cockroach infestation, they are EVERYWHERE. He also won't pay for WIFI from time to time. It's a shame, because the unit could be great, but it's not