We had a terrible experience. We arrived very late a night. The place had not been cleaned (bed had been slept in, towels dirty, trash not taken out, food on counter). The toilet was also broken and could not be flushed. We had to leave and find a hotel in the middle of the night.
They did refund our money and were very apologetic, but I would not recommend booking with them.
We are regular AirBnB users, and this was our first negative experience.