Terrible experience and Stay!!
Unfortunately myself and my friends did not enjoy our stay. To begin, we had contacted the host in our initial message and informed that we were a group of 2 couples. The host welcomed us and said everything was good and she was looking forward to hosting us etc. She also specified that she will be reaching out to us with more information about our trip 5 days before our check in. Our initial impression was very positive even though she did not respond to our inquiry about parking until weeks later the day before our booking. 5 days before check in, we did not hear from the host as promised nor did we receive a response to our questions about parking. 3 days before the check in, we still had not heard anything from the host. We had no idea on how the check in process worked, which unit number, nor where or if we will be able to park our car as the posting suggested. Two days before the check in, I was extremely worried because We still had not heard back. I messaged the host and did not get a response. The day before the check in we were freaking out so we reached out to the host again and and called her number. A couple of hours later she finally responded. She issued no apology nor remorse for her lack of communication. All she said was “contact Wary for the keys” then gave me a number. I then asked her about my previous inquiries about parking and in which she responded in a rude manner to ask “Wary” and that I should pay him in cash upon arriving...$30 per day(which is against Airbnb policy). Later that day she sent a message saying that I booked for 2 people. When I messaged her to refer to my introductory message in which I specified that we were “2 couples” she very rudely refuted and said that I will have to pay an additional $141.13 or they will cancel with no refund. We were extremely upset because this was right the night before check in, almost 1 month after our original booking when we specified the number of people and she said nothing about extra fees. Seeing that her cancelation policy is a extremely strict if we had denied or cancelled, we would have not gotten any refund. We feel she waited until the last minute to inform us strategically. On Saturday when we arrived, we kept getting text messages from this individual named Wary that we should turn down the music and volume otherwise we will be kicked out. Mind you, we WERE NOT in the apartment and had only been in the apartment for about 2 hours and were out for the rest of the night until the early morning. We have pictures with time stamps to prove that. It made our stay very tense and the worst of any Airbnb experience we had ever had. Be wary of the previous reviews on this page because after our stay she solicited a 5 star review in return for a 5 star review to us.