Kouki was very kind and we had excellent communication- he always answered my questions quickly. His place did the job for a short stay but was quite old, with paint peeling off around the apartment, random patches on the walls that clearly covered stains, a Tv that didn’t work, and a bad shower head. There is certainly lots of space for people to stay (I only stayed with my dad, but there were 3 other futons), and the location is nice and close to the Bell Centre (15 min walk). Note about the parking- the garage is VERY tight so make sure your car has a good turning radius and isn’t huge.