Ali is a very courteous host but a very busy student with lack of experience in this business. The unit is very exposed - no shades for privacy. The door of the laundry machines was broken - few days to fix it - I was there for 30 days, temp. in the unit was 16-18 deg. - his theory was that it's hard to keep the unit warm when it's chilly outside. Few days to send someone to fix the thermostat, no toilet paper holder, no towel hanger, no dish soap, no bath shower shelf - he suggested I put the shower bottles on the floor, two large pots but no saucepan-almost a week to get me all of the missing items except for the shower shelf. The worst part was when the fire alarm started chirping every 40 seconds, I kept texting and leaving him messages, to no avail & I spent a sleepless night - it stopped chirping around 4:00 am, but he never came to check it out. Few days later, same story, it was very upsetting to hear this beep every 40 sec. - he came to fix it at 10 pm. It was an OK stay.