After we booked, we were told that the could not fulfill our reservation. Our reserved location was right downtown. This one was a 10 min walk there. Not a great start! Then we had to book a second stay. We were later told we “may” get our money back! Not cool. Thankfully we have been told we will be refunded, but it took me calling and dealing with their issue for them. I was told they could not do it for me. I had to be the one to deal with it. One good thing is that the room is very comfortable and has a stocked kitchen. The shower layout is terrible. You literally have to get into the shower to turn it on. This means you get cold water on you. All in all, I may stay here again, but not certain.