Mathias was very polite and responded to messages quickly. The house however was not what we were expecting. The front door (in the apartment building) has the keypad lock but the back door (to the balcony) does not have a strong lock. It was also a struggle to get the door to stay shut. The door being without the keypad lock would have been less worrisome if the balcony did not also have an open set of stairs to the parking area. The parking is behind the building and has very little room to maneuver a vehicle. The wall paint was cracking in various places and nothing felt particularly clean. The cutting board provided was in the cupboard under the sink next to a dirty mop pad and there was a single random sock hanging in the bedroom closet. One of the kitchen outlets was coming out of the wall and half the lights did not work. The cupboard underneath the bathroom sink was eroded as well as the door frame next to it. The bedding was slightly damp.