Beautiful airbnb but missing amenities/necessities, and poor communication from host. Initially booked a different airbnb with Louis which was stunning ( great location, nicely renovated, very clean) however there was no access to hot /running water to take a shower. The team was kind enough to have a technician come the next morning but there was no communication from hosts regarding the situation until I reached out to them later that night. They explained that the pipes froze and we would “possibly” have working water the next day. I let them know that I was unhappy with their response as it was not ideal for my myself or my guest and they were able to accommodate us with a different location.
Despite this, there were still few problems. 1)for our entire stay at this airbnb we had no wifi and were told by the host it wouldn’t be resolved until an hour before checkout. 2)the stairs were covered in snow/ ice creating safety hazard.
Not great experience, hope to better luck next time