We checked in at 7 pm but the room was used and uncleaned. And we were not being told about that. We were asked to stay in other room and we requested if we can continue in that room but we were told we will get our original room by next day 11 am. After asking cleaning staff 4-5 times and finally got our room at 2 pm. And we had to stay back to shift our room which delayed all our further plans and we had to cancel our morning reservation. Also the room had some issues like few lights were not working and the bathroom handle is broken. We took this room in downtown but ended up wasting time. You can understand the frustration we had after driving 9 straight hours and dealing with all these stuff.