Booked this rental for a weekend and realized I had to move the dates for personal reasons (which the host informed me I was able to move the dates with no issue, I just had to contact Airbnb support to do so). When I contacted Airbnb support, they informed me that I was no longer able to reschedule my trip and that I would not be reimbursed what I paid. I was scammed out of several hundreds of dollars because the host refused to let me rebook, after they TOLD ME I could, and Airbnb support did nothing to advocate for this, and they just expected me to be fine with spending several hundred dollars on a rental that I was never even allowed to attend. Extremely disappointed that a company I solely used for my travels is now untrustworthy, and Sonder is a place I will NEVER book again, and strongly urge that no one book as you’ll likely get scammed too!!