submitted a request for early check in for 10-12pm, I understand it's up to the host but it was accepted and even sent a message as well saying we are travelling from Toronto, with mine and my wife's families and needed a place to check in. which he accepted. we get there just before check and he said he didn't read my message and it'll only be ready at 3pm. we go back at 3 cause he gave us the code and the cleaner is still there and it wasn't until 430 we got the place. Marc tells me go book at Hilton and it's not worth his time. Very disgusting behavior from the host. The stairs to go up to the rooms are unsafe and it looks like it's going to break at any time.