Alex was great. He was there to meet us and let us "check in" early and showed us the apartment, provided maps, and told us where some transit nearby was. The apartment is a bit smaller than the pictures make it seem, but it was perfect for 2 people. Very clean space. There's no AC, so during our hot July travel it was a bit warm, but there's a fan, which helped. Le Plateau is a beautiful neighborhood with good grocery stores and restaurants and a park nearby. Transit stops for the bus are close, but the buses tend to be late or only run every half hour (this is obviously not the host's fault, but if you need to keep a tight schedule, it might be useful info). Overall we loved this little apartment, felt very safe, and had everything we needed!