I didn't actually get a chance to meet Charles since I was just staying for one night, but he was very easy to contact when I arrived and had a question. His roommate was very nice and interesting to chat with too. His home is clean and lovely and looks just like in the pictures. The bedroom window faces the street and the curtain is very thin, which may be uncomfortable for some, but I was out most of the time and didn't have a problem. Very safe neighbourhood and the bus stop was a block away.. Only 10min or so to the subway. I would stay again if I am ever back in Montreal!