Basically, it was very good. They responded to every request fast. And provided a parking spot for us because sometimes finding a spot in the street wasn't easy. Just a few minor points: There were furs on the ground everywhere. Also, every step on hardwoods results in huge noise. Imagine going for a cup of water while everyone is asleep and they wake up with your first step. Lastly, as already mentioned in the description, not safe for toddlers. The stairs toward the rooftop are dangerous for kids.