I unfortunately have to report that I had a negative experience staying at Michael’s AirBnB. I wasn’t able to use the space how I needed or how it was advertised. He didn’t respond to any of my concerns, including whether there was power during a major city wide ice storm and power outage. It seems like he doesn’t care about the space or the people who rent it out at all.
-The day of check in, I had concerns our stay would not have electricity due to a city wide outage. After not getting any response on Airbnb messages, I attempted to call the host & got no answer. I then had to escalate to AirBnB support. Never got a resolution. The wifi was not working & again no response.
-There was obvious signs/sounds of small animal in distress stuck inside the laundry machine.
-The couches are advertised as extra beds but no pillows, sheets or extra blankets were provided. One small lap blanket was there to use between the two couches.
-No clear check out instructions