When we got to the property there where some maintenance issues that needed to get fixed and corrected. The good thing is that both Hoang and Janet where super responsive and tried to make things the right way and toom care of everything since the first minute we contacted them.
At the end we ended up having a great vacation during our stay in Montréal and our host was really nice to us.
They did mention to me that they would give all the proper maintenance to the property to make sure that future rentals will not have to go thru the same issues we encountered.