Anna was awesome! The apartment was very clean and looked exactly like the pictures. She was very prompt in her communication and even reimbursed me for some batteries I bought for the TV remote. Turns out the remote is broken which is common for Roku remotes, so please pick up a new one of those on Amazon for future guests, Anna. The only reason I gave it four stars on location is because there was construction being done on the street which was unfortunate but seems like par for the course in Montreal where major street construction is happening on every other block. Certainly not Anna‘s fault! And by the way, Montreal is still a spectacular city which I and my family enjoyed thoroughly as it was our first time there. Anyhow, I highly recommend Anna and her apartments. Thank you!