Michael was very helpful with questions leading up to our stay, and was able to sort out the few problems we had (lack of toilet paper, garbage bags, and dishwasher pods).
The space is great for the price, but has some areas that need to be fixed. These include the railing at the top of the stairs (previously broken and poorly repaired), and two closet doors that are falling off hinges (including door for laundry area).
For accessibility, you need to walk up about eight stairs to get to the front door, and two Queen beds and the bunk beds are located in the basement, down about ten steps.