I will be very honest and constructive with my review. I am with Airbnb since 2014 as a guest and host. I visited many Airbnb since 2014 and many things changed about Airbnb as the politics to cancel a reservation, the fees for cleaning, etc. So my experience during my stay was honestly not the best experience since I am with Airbnb. I was there for 2 nights but my first night I did a late check in (around 10 pm). I asked the host if it was possible to have a late check out ( one more hour ) because my flight was at 1h55 pm and it was
More convenient. it’s during the pandemic, there is no tourist, the check out it’s at 11 ( to early in my opinion). I paid 40$ for the cleaning company (it’s normal) but when I a asked the host to extend my check out for one hour she told me that I need to pay 10$ more because she
Must to give this 10$ to the cleaning company. I can understand if you ask 2–3-4 more hours you will asking extra Money but for one hour it’s ridiculous. I was super host for 4 years and never I asked extra money to my guests for one extra hour it’s often normal this request but anyway when I was host my check out was at 12. I had a conversation with the host and finally she gave me
One more hour but her answer was: ok you have one more hour and I will pay the extra 10$. Honestly it’s not because I can’t pay an extra 10$ is: first your check out it’s too early, further, we pay already 40$ for the cleaning fee an you charge us 10$ more for an extra hour and the reason is that the extra 10$ goes to the cleaning company, further, you ask to your guest to bring the garbage and recycling when you leave, somewhere in the basement ( I was there 2 nights), further please stop sending too much generic message it’s very impersonal ( I can understand when you arrive at the place you must to have the rules) and I received like 3-4 generic messages and finally the mattress was not comfortable, the pillows and the sheets was old and the toilet seat was crooked.
So the conclusion is:
-The rules are worst than an hotel you feel it’s a jail. You need to sign every time a sheet in the lobby and the security guy ask you where you live ( if I have the code for the main door it’s because i live there) it was very intense
-too much generic messages ( very impersonal)
-mattress and sheets old and the toilet seat was too small for the toilet and crooked
-the rule if you ask a late check out( I mean I asked one more hour) doesn’t make sens because the host charge us 10$ extra and the reason it’s for the cleaning company. In addition the host asking us to bring the garbage and recycling in the basement. Why we pay a cleaning company if they do their job. It’s different if I am there for one week but I was there 2 nights.
-the host asked me to give her 5 stars because she gave me 5 stars (scuse me but if you deserve 5 stars I will give you 5 stars don’t put pressure on your guests to give you 5 stars because your place it’s not 5 stars)
So it was not the worst place where I went but it was not the best. 3 stars it’s fair for this place.