Francis was very responsive and his apartment is quite easy to find as it was an end unit in the neighbourhood. The place was exactly like the photos and I was happy that there was two separate rooms for the beds. The bunk bed in the secondary room is nice for a 5th guest if you have one in your group. The other separate room in the apartment was for the couch and TV, and apartment felt very spacious. The shower was modern and EXCELLENT - we all appreciated using it at the end or start of the day. There are some shallow stairs up to his apartment so it may be tricky for carrying up heavy suitcases (no elevator), but other than that everything else was fantastic. We did not get to enjoy the back balcony but we loved the natural light that entered the apartment and great air conditioning unit in the main room. As everyone else had said in their reviews, Francis has generously included many amenities, including brand new toothbrushes and extra linen for your beds. The washer and dryer are great too. I was very impressed by everything. As others have also commented, just be careful about the parking conditions in front and around the apartment. When in doubt, don't park in a spot that is marked by signs. I would recommend this listing to everyone who stays in Montreal. It was awesome! Thanks Francis!