Julio gave me very helpful and thorough instructions before I got there, so when I arrived, check-in was easy, and I knew exactly where to go to get groceries right away. The place was very clean and comfortable, with everything I needed. The location was super perfect! I could walk to everything - Metro stations, Old Montreal, tourist attractions like Notre Dame, and all the art galleries. The bed was comfy and I had wi-fi and Netflix - great for curling up in a blanket after a day of walking around in cold and snowy weather. When I had a couple of minor difficulties, Julio was very quick to respond and tried to make things right. He really cared to make my stay as pleasant as possible, and I had a great time!