Stayed at the house for 3 nights during the winter and the place was freezing cold (at 18 degrees). Messaged the host to fix this issue and she took so long to respond and when she did, she said the technician will come on the morning we were leaving. Her responses were slow and she didn’t open my messages which I had sent two days ago (I’ve now left the place and still no response). The pictures and description of the house are not fully accurate. It mentions a few things that are not true such as a pool is included but it wasn’t amongst other things. Not to mention it also says there are 2.5 bathrooms but 1 washroom, the toilet is unusable and the shower is not meant for anyone above 5’8. To top it all off, checkout was at 10 AM in the morning, however without a knock or ring, the cleaning person unlocked the house at 9:30 AM and just walked in on us which we found quite uncomfortable. On a more positive note, the house was in a convenient location with ample parking and a fully stocked kitchen. I, however, would not come back to stay at this place.