Heathcliff had a great apartment in a great neighborhood. He was awesome at communicating the check in / check out process and even gave us some tips on where to go and what to see in the neighborhood. The apt was clean, comfortable, and had a luxurious bathroom. One thing to note is that the bathroom and bedroom doors have large panels of frosted glass, so not the best for privacy - but could work great for couples! Loved our stay and will definitely come back :)