The picture does not accurately reflect the space we got, unit 307. Which was fine because the bed was separate from the main area. But he mattress was very hard, to the extent that our backs and necks hurt by the end of our stay.
The bathtub creaked every time you moved around. You had to adjust the pressure before turning on the shower or it would spray you very hard in the face and all over the floor.
There was very little to no natural light. The unit faced another bldg and so you could raise the shades but it allowed someone in the net bldg to see in. So you could not get dressed or move around in privacy.
You had to have a Roku account to watch TV. This was not noted in the listing.
Once I reserved the unit they force you download the Sonder application and follow the steps to received the codes for the front door and door to your unit. I did that and it noted I could not get those codes until three days prior our arrival. Sonder never sent the codes, but fortunately someone let us in the lobby. We had to wait and call a rep w Sonder who refused to give us the information until I completed the steps again, so twice. After a long flight this was not the delay we appreciated, as it took 45 mins to get into our unit. They have a note that someone is onsite, but we never saw anyone.
The lobby, elevator and hall floors were very dirty, it did not look like they were every vacuumed.