My family rented this property for a long term stay (7 weeks).
I feel it’s important to start with the positive aspects of the house and also give the truthful review of the negative aspects as well. Since the negative definitely outweigh the positive.
The house in general was tidy, bright and uncluttered. Appliances were high end and the basic small appliances were all in good working condition. There were two working televisions, but no cable, Netflix was provided along with WIFI. As for the comfort of the beds, if you prefer a very hard mattress, this would be great, if you do not, then your sleep will definitely be compromised.
Now for the negative..Before signing the contract I did ask some pertinent questions to the host, such as “will there be pots and pans, or do I need to bring my own” since We were staying for 7 weeks, the answer back was “yes, unless you need specialty pots, which they do not supply..the state of the pots and pans were horrible they were full of rust stains and burnt food, nobody would consider to boil water let alone cook out of them. I needed to go out of pocket and purchase new pots. The host did message me that they purchased new pots, but that was only 3 weeks after I initially complained, as a family of 4, we needed to cook and eat.
During the walk-thru, when the property manager was showing me the kitchen, I noticed as she was pouring herself a glass of water that the faucet was loose, when I addressed it, she said it’s “just loose, it’s not broken” and that was the end of that..in hindsight, I should have handled that differently since we were blamed for “breaking the faucet.
We did not have access to park in the 2 car garage for the first 3 week of our stay, since we were only given one remote, so only one car could park at a time, majority of the duration we had to find parking on the street, which was extremely limited, at times we needed to park 2-3 blocks away. The host attempted to purchase a new remote have it deliver to the house and it was my husband’s responsibility to program it. It took over 4 hours of reading manuals, getting in the phone with the company and also working with the superintendent to get it to work. Again, this should not of been our responsibility and the property manager should have taken her time to get this rectified.
The property manager also advised me during check in that the front steps would be cleared of snow and ice, well that never happened either and we were not supplied with any salt to place on the steps, so exiting the the front doors was dangerous. My daughter slipped and fell. We went and purchased to provide safe passage.
Lastly, the interior stairs of the home and there are many.., are extremely slippery, climbing them with socks or slippers without rubber soles could potentially lead to a fall, please be aware as it happened to my husband while he was trying to bring a suitcase to the basement and he hurt himself. We did advise the property manager immediately because the slip caused the suitcase to make a small 2” x 2” dent in the wall.
With all Airbnb reviews there are Pro’s and Cons’s, unfortunately for our stay at this property the Con’s definitely outweigh the Pros. After one week of leaving the premises, the property manager called to let us know that we are responsible for the repairs of a “broken faucet” which was initially loose and the repair of the wall. After all the inconveniences and out of pocket expenses that we had incurred during our stay.
If tidy and neat is what you are looking for in a rental this can be a good option, if cooking, having proper access to the house and safety is important to you, then I would definitely reconsider your stay.