The room we received was nothing like the layout of the pictures (which they do warn you it may not be). Which would be fine if the washroom wasn't completely glass encased. It looks good in the pictures but in practice you're now on the toilet with zero privacy around the whole room. The room was in the basement which I'm believing all of them are at this place. We were placed directly across from the reception desk which I was starkly reminded of at 6am the next morning by a very loud customer experience happening at the desk. I found out day one of a planned 4 day stay with them that I had to return to Ontario. Ended up staying one night in this place and only received about 1/3 of the money refunded after cancelation and those charges. But truly I was glad to get out of there after the one night.