As another guest has said about Plateau Prime, he is completely puzzled by the positive reviews and so am I. I had nothing but trouble during an 8 day stay and would not recommend staying there. These people should not be in business. They do not care about anyone but themselves.
It is listed as a "new high end apartment." It was new once upon a time but is showing lots of signs of wear and tear and clearly the management doesn't care like maybe they once did. Probably 75% of the amenities list is non existent. When I arrived I asked the cleaner how to turn on the TV. He said it was broken and that a new one had been ordered. I guess they don't have any televisions anywhere in Montreal. I made a big deal about it and they brought one in the next day but they were fine to leave it as is. I read in previous reviews that the TV was broken. Also the next morning I noticed a water leak in the bathroom right on top of the toilet. This certainly was troubling...who knows where that was coming from. My report of the leak fell on deaf ears. The communication with the host was as poor as it could get. It was like they did not speak english or I was getting automated responses. I reported the leak for 4 days and then it was finally fixed. I had to sanitize the toilet each time I used it. This was a problem that had been going on for months as all of the chrome fixtures around the toilet were covered in rust. ( I have attached photos.) This property was and is being rented out with the owners full knowledge of the ongoing problems. They have no regard for the customer.
I contacted them several times prior to my trip to use the early bag drop off feature that they advertise but was always told "no."
As you can see in the photos, there are no tables or lamps in the living room. If you have a drink, plan to have to put it on the floor. There are 2 nightstands in each bedroom and only 1 lamp. I had to put that one lamp on the floor in the living room to be able to see anything at night. The overhead pot lights are super bright, too bright, so when you turn them off, you're in the dark. They provide no towels other than a bath towel. You have no hand towels or facecloths or tea towel or dishcloth for the kitchen. Lots of fun! Don't plan to cook as there is not even salt and pepper. Also no blankets, room darkening blinds or toiletries as mentioned. I had to go out and purchase towels, night lights, kleenex and several other items that should have already been there.
This apartment was incomplete and the listing was very misleading....beware!