Despite our late booking, we were very lucky to work with Yann who was most professional and accomodating. The apartment was delightful and true to its description. We were met by Sandy who was very helpful and professional in orienting us to the apartment and the neighborhood. The Plateau has a great vibe and everything is a walk away (grocery store, bakeries, cafes...even a 24 hour burger place down the street). The apartment was clean, spacious and even better equipped than listing announced because we had hangers and iron/ironing table. We had a small problem with tub drain that was resolved within an hour of the sent text message to the agent. We made use of all the amenities (i.e. Wi-Fi, washing machine/dryer, dishwasher etc.) with no problem during our week stay. We were centrally located from downtown and family gatherings in other parts of town. We will definitely come back!!!