Location - 5
Communication - 4
Cleanliness - 2
A great place, but a few issues we experineced. It was not cleaned prior to our arrival, so when our son went for a nap we spent an hour sweeping and cleaning the bathroom. There was also no toilet paper or paper towl.
The other issue was that the balcony is not safe or functional at this time. We received a not from Mathilde the day before our arrival about this. My wife and i were really looking forward to spending time after dinner on it when our son slept, so would've rented a different place had we of known.
With these issues stated, the location is amazing, the apartment bright and airy and Mathilde is very quick to respond, even refunding the cleaning deposit after we spoke with her.