We called the landlord to ask if we could check in earlier he said we can and he sent us the code. Our original check in was 3pm but he gave us the permission to check in at 2pm. When we got to the Airbnb. The whole house was a mess. Very small space. It looks bigger in pictures. The washroom had dirty towels. The floor and kitchen were all dirty. The bed was slept in and messy. We had to wait an hour to for the cleaning staff to come in and clean up the place. The cleaning staff took 2 hours to clean (they left at 4pm and our purify always check in time was 3pm).
They tried to lie to the Airbnb support that our checkin was supposed to be later. We managed to get a full refund since the Airbnb host was lying. We wasted our day waiting for the cleaning lady to clean. We had to cancel our plans.
Horrible service
The sofas have stains all over them
The blanket for the bed was not washed. It was reused.
They tried to take our security deposit by messaging us 1hour prior to the checkout time telling us if we don’t leave by 11 then they will take our $300 deposit.