Francois was so great! He made himself available whenever we had questions, even brought over two air conditioning units when the heat struck! Even more, one of us forgot the key with the other and he quickly had someone come with another key so we were able to make it to our train on time. The place was clean and beds were so comfortable! The kitchen was lovely and had everything we could need. There is a bar located just downstairs, so the music is quite loud until quite late, but once you’re in your bedroom you can’t hear it. Overall a great stay!