From the beginning Michele was very helpful! From accommodating our group of six, booking, flexible dates etc. Was quick to respond to. Pictures describe the house very well. House was close to everything downtown and central area. Clean home. The king size bed in the hidden bedroom downstairs was AMAZING! Loved the privacy with three bedrooms (each room had its own privacy and could not hear a peep of noise from any other room). The two bathrooms and 4 sinks total made it easy to always get ready in the morning and the beds were very comfortable. We parked on the same street of the house however be careful - the last morning i I woke up to a tow truck siren.. luckily I caught them in time and they let us just move our car to the opposite side (they put signs while we were sleeping that weren't there before). They were flexible with our leaving time and available to talk to during any time of our trip. Our itinerary was very detailed with all information and recommendations about Montreal. I would definitely come back and stay at any of their properties. Thanks Michele!!!!!!!!!!! Great Stay!!!!!