A beautiful loft in a fantastic location. Unfortunately, Alex was very unresponsive (we sent many messages leading up to our stay - when we first booked, a week before arrival, a few days before arrival, the day before arrival) and received no response. We received check in details at 8:15pm the day before check in which left us feeling anxious that we wouldn’t have anywhere to stay as we had an early morning flight. I don’t mind if the check in details come in late but some acknowledgement of our initial messages to make sure there were no issues would’ve been appreciated. There was also no soap in the bathroom and insufficient toilet paper.