Our experience with Nath and the entire booking was the WORST we had on Airbnb. The story goes as follows: - We arrived to the apartment for check-in at around 8 pm in the evening for a long 42 nights' stay, Nath was not there to welcome us or give us a tour of the apartment, but she sent her friend "Ginette" to give us the keys. Ginette was a nice lady who quickly explained the "recycling" and "house keys" rules of the apartment and left us to our stay. - That same night at around midnight, my wife and I were looking to go to bed for a well-deserved rest after our 24 hour flight, and were looking at switching off all the lights in the apartments. We could not however find the switch for the small closet's light in the bedroom and were not able to sleep without turning it off. That is when my wife saw a small button and pressed it hoping it would turn off the light. When the button didn't do anything and made a "click" sound, we immediately saw that this was the "panic button" that Nath had told us about, but never mentioned its exact location. - We then immediately took action and called the police to explain that this was a false alarm, they told us it was OK, and no one came from their side. We eventually went to bed and no one was disturbed. To our shock and surprise the 2nd day, we wake up to a very disturbing message from Nath telling us that we are not "worhty" of renting her apartment and that we need to pay 500$ for the panic button issue (even though the police didn't eventually come and no one was disturbed), and threatening us that if we do not follow her "rules" of the apartment that we will be kicked out. We were very unsettled and unhappy with this message as we are regular Airbnb clients with very good reviews everywhere we go in the world. The button pressed was a mishap and was fixed from our side very quickly. She even went a step further and wrote to us saying "don't open the windows, don't touch the heating, nor the central heating system, nor anything else!" - this meant that if we felt too hot or too cold in the apartment, we could not even change the heating to suit our needs. This immediately made us feel like living in a prison, and felt that the best way was for us to leave the apartment (even if that meant we had to look for another place at the last minute and in the peak season of Montreal). We asked the host to cancel our reservation and then went ahead and sent a complaint to the Airbnb team. Other than this issue, the house itself is in a good neighborhood, is spacious and very well equipped, but in an old condition. The wooden...