Don was very welcoming and met us at the apartment. He gave us advice for restaurants and transportation and ideas for activities for our kids. We had a few question while we were there, and were able to text with Don, which was helpful. The apartment was nicer in person than in pictures. We loved staying there! The neighborhood is safe, the neighbors were nice and there was free parking on the street in front. The location is great for walking to restaurants and cafes. Definitely recommend staying here!