Some good pieces and some less good pieces.
Sarah was very quick to respond. We were let in early which was much appreciated. The place is quite small but adequate. The futon bed is fairly uncomfortable.
We filled the garbage fairly quickly and only had one more garbage bag, we asked Sarah for more bags but she didn’t provide any, so we used paper bags from take out to pile garbage in. When we arrived there were piles of garbage around the front entrance that had clearly been there for ages (rotting food)
Listed was Netflix and wifi. There is no Netflix - we were told to use our own account if we wanted to watch.
The wifi never worked, for the full 10 days we couldn’t use the tv as it wouldn’t load any shows. Couldn’t use any app or the YouTube even. We had to use our personal data the whole week. We brought up these issues but it was not fixed.
The neighbourhood is pretty grungy in general but we found it safe. Easy to grab metro or bus to zip around Montreal.