You should be very careful and read all the comments bellow it will give you a good idea.
This is the message they have leave me last, very bad communication with the team because they send you robot message after 5 pm any issues will be solve with their conciergerie the next day start at 10am , they want you to log on some weird websites they want all your information they wanted passport and a selfie with the passport even if you went through airbnb . The website is full of questions and not even updated so it take’s 10 min to go through everything. 2 times the website show me error message you can’t access to the other page , once you passed all this they give you the code to go in! Until that you wait outside and the team is very very hard to communicate!
This is the last message they send me . it give you an idea how they treat their customers.
The case is now closed and I believe Airbnb shared their decision with you already.
Note that you will not be welcomed again in any Simplissimmo properties in Montreal in the future.
Thank you,
Simplissimmo