Location location location. The place is dead center of uptown and downtown both walkable and an incredible experience. I go to Quebec 4 times a year and this was easily the best stay I've had. I'll definitely be back.
Story: Ordered food in and forgot my key card in the room and accidentally closed the door. Picked up the food from the main entrance and realized I was locked out. The host was there in 5 minutes to help out.