They were not ready for our 1 night stay even with their check-in time of 5 pm which seems pretty late. The bed was not made as if recently slept in, no pillow covers for dirty pillows, no toilet rolls or soap/shampoo in bathroom, no bedding for our 3rd guest, very noisy airconditioner, noise from upstairs late into night (we were told they were renovating the upstairs suite). The 3 stars are only because Mike, the partner, was quite prompt in taking care of all the amenity issues and responsive in his communication. We never heard from David. Hopefully they would have completed the renovation by the time you stay there.