I was told there would be a lockbox on the front door and received the password to enter 2-3 days before. But, when we got to the location's front door, we were kind of confused because there was no lockbox. So we doubled checked the address, knocked on the door and decided to enter to find our unit with a key on a table inside. For the most part it was a great deal, really great price for the value, great location. It was clean (except some yellow stains on the walls of the bathroom, some hair in the bed sheets...). If you are a light sleep, be advised, we could hear the cars at all times and the upstairs neighbors. Also, the curtains are not very opaque. * Overall, I enjoyed my stay 😊