Terrible experience. With the Coronavirus in full effect and the US declaring a national emergency, we attempted to cancel or to reschedule our trip out of fear of traveling. The host refused to be at all helpful. It is understandable to have a strict cancellation policy however in the event of a worldwide pandemic you would think they would be willing to work with Airbnb or to allow us to us to change the date until this is over, not only for our safety but the safety of those future guests.