Nathalie was very responsive in the days leading up to the visit regarding any questions we had. She wasn't able to meet us personally, but gave us detailed instructions on how to get there. The apartment is a 15 minute walk from the train station. The location is very nice, lot of restaurants around. It is only a 20-25mins walk to old Quebec. We walked everywhere. Apartment was very comfortable, sofa bed as well :). The bathroom was also well equipped with body wash and shampoo along with towels. Not many places that I had stayed before had them, so it was a nice surprise. Kitchen was also well equipped to handle basic cooking. There was coffee as well! :). There is a church nearby and sometimes the bells got a bit loud, but it wasn't too bad. Overall, highly recommend this apartment!