Alexandre was very kind and was accepted a change in our reservation. The place was at a perfect location right in the heart of old Quebec City. The place was spotlessly clean and the check-in was great, but keep in mind that the hotel where the check-in is done is up the hill (a steep one), not just a simple 5-minute walk. One big issue for us was the noise. A lot of reviewers say that they had no issues but that's because there was probably no one else staying in the other rooms. We could hear EVERY footstep and even conversations. The pull-out couch needs an urgent update. It is comfortable maybe for kids but not for adults so keep that in mind. Also there are no instructions for anything, as figuring out how to use the shower stand was challenging, and even then the water temperature was very hard to adjust.
Overall an OK experience but given the location it's probably a good deal.