Not everything is perfect
We planned a trip across Canada staying at other Airbnb’s and looking forward the most to this place since the pictures of the skyline and the place itself looked great.
In spite of having consulted previously with David if there was an elevator (We are 4 adults, two of which are seniors with mobility issues due to a spine surgery, knee and heart problems), the night we got there the elevator was not working.
We had to carry not only all of our luggage but get ourselves up 6 flights of stairs. David was less than helpful and could not have cared less about our situation. At no point could he absolutely guarantee the elevador would work again soon. We had to leave the next morning after having tried to rest in worn out mattresses.
After being unable to solve the issue with David, we had to ask for Airbnb’s help. They were fortunately much more understanding and open to listening to us and helped get a fair solution.