Alex was very responsive and very informative for the parking but the kitchen sink kept clogging and it clogged with dirty black gunk water he sent plumbers and they can only fix the problem temporarily the water was coming from the utility closet next door the sink in there was clogged too and all that water was coming into my unit through the kitchen sink. He sent people to clean up and give us new towels but it was just an inconvenience I wish there were more pots and pans with covers for cooking. I had to wash dishes in the bathroom sink because the kitchen sink was filled with black murky water