Kyle was super friendly and helpful throughout our stay. He especially helped us with parking options as they are limited in Quebec City. We arrived late in the night which was not a problem as we were able to check ourselves in.
The apartment was as described, small but with everything we needed - fridge, microwave, coffee machine and dishes. Extra pillow and linen was available and it was super close to old town Quebec which is the main thing we wanted to see while we were there.