The location was good and most of the apartment itself was ok (bathroom/kitchen/bed), but that's where the pros end for me. I have messages to prove all my claims.
- Wifi was out 6/8 days I stayed and the communication was not great about what was going on (I had to ask initially and then the provided back up was not showing up for me)
-The washing machine had been broken by another guest and I was not told until I had my clothes in the washer and I had to figure it out myself plus there was barely any detergent left - The lamp was either broken or the lights had not been taken care of so I had barely any light by my bed. There was no offer to replace it or even drop off new light bulbs.
- The noise level was unacceptable. People did not respect the rules at all, especially on the last night I stayed where they stayed up with loud music, loud yelling and laughing, and were doing other terribly rude things until 4:30am. I wrote to Steven, who was my contact, twice during this time, but of course he was actually getting to sleep so he didn't help me. In the morning he asked me which room it was that made all the noise, but I never went to check because I was not going to get any problems started with other guests.
- Side note, you also have no control of the heat.
I have been using Airbnb for over 10 years now and this is the worst AirBNB I've ever stayed at unfortunately. Please take better care of communication, making sure parties aren't happening, and helping your guests.