Charles was great at communication and made us feel right at home. The apartment is ideally situated, and surprisingly quiet given the lively area. This is most likely due to the fact that the stone walls are about 3 feet thick (built in 1840 for Quebec winters). The bedroom is in the back of the complex which keeps things quiet during the night as well. Many nice restaurants in the area, and a bike rental place right next door. Be aware that the apartment is on the second floor, for anyone with mobility issues. Nicely decorated, very clean, and well stocked with necessities. We had a fantastic stay.