Just returning from a four day/three night visit to Quebec city, as a solo traveller. Julie's loft was lovely, exactly as pictured, well appointed, bright and spotlessly clean. Most importantly Julie reached out to welcome me when I arrived and kept in touch through the visit, making sure that I was comfortable and having a good time. She made many helpful suggestions that enhanced my experience greatly and answered my questions quickly. This kind of customer service takes a guest experience from good to great...highly recommend​!!