Great location, you could not ask for a better place to explore Old Quebec City from! Definitely has old town charm. Also, the hot water heater was not working when we arrived and Louis had this situation rectified in very good time, so it did not affect our stay, which was greatly appreciated and likely not that easy for him to accomplish. Unfortunately it was not as clean as I would expect when paying a large cleaning fee, including a lot of hair on the bathroom floor and having to retrieve our own towels from the dryer. Also, if you require comfortable beds for a good night's sleep then this place might not be the best option for you.