I took my family to Quebec City for a 3 days vacation and we stayed at Melissa’s place. It looks exactly like what’s in the pictures. The check in experience is awesome, the parking spot is on the 2nd floor (SS2) btw. It is about 30 mins away from old town which is not far at all for us. The place is wonderful, my kids love the TV, and we enjoy the night window view. We definitely recommend it. If I have to fill out the cons section, the suite is so close to a main road which makes one of the bedrooms very noisy.