Julien was great, check-in very easy. The unit itself is not bad - kitchen and bathroom quite small, but as are most European-inspired homes. It had good wifi and everything we needed to cook. I would however, be remiss not to mention that the sofa is quite uncomfortable to sleep on, let alone for a full-sized adult. My feet hung off the edge and the middle is hard as rock, so I was confined to one small side. If that was replaced, it would be much better.