The entrance and egress were snow covered and the 4 flights of stairs were Icey and untreated. The unit was old and in disrepair. Could not get the WIFI to work. Poor value for money. I was so disappointed with the unit, we checked out early and stayed at a hotel for the duration of our stay in Quebec. I let the owner know of my dissatisfaction. At the very least I would have expected to reimburse me for my hotel but received no reply.