France and Charles are wonderful hosts. They are quick to respond to questions - usually within the hour. The location of the apartment is excellent. It is located on what appears to be a major street, but there was little traffic. The train station is across the street. Supermarket, liquor store, and restaurants are no more that a 5 minute walk away. I would recommend a meal at Mile et une Pizzas - you can smell the aroma as you walk by. The old port is no longer that a 10 minute walk. A 5 minute walk up the hill and you are in the upper part of Old Quebec. The apartment itself was clean and as depicted in the photos. Each room has its own thermostat and heating source, which was great since it was cold when we were in Quebec. A couple of 19 and 13 degree farenheit nights, but it was quite comfortable inside. The apartment had all we needed for a comfortable stay. I cannot recommend France and Charles apartment highly enough.