Check-in was very straight forward. Serge offered great recommendations for food, drinks, desert and sightseeing. The loft is very welcoming and cozy. It is perfectly located to enjoy many shops and old Quebec— the claw foot tub was exactly what was needed after a day of walking and adventure. I thought parking would be a problem, especially as I have a large pickup, but there is an underground parking for $10/night just down the hill. I highly recommend this space.