Check in was easy and convenient. Communication with the host was good. I was underwhelmed with the space. It didn't feel as clean as I would hope (dusty corners in walls/floorboards, coffee maker, mugs). I didn't like that all of the soaps were noticeably watered down. Having to take out the garbage and recycling and bring it to the bins at the curb felt like an extra task I shouldn't have completed as a guest. I didn't expect that for the price I paid. Both doors to the building open without a key. I would have felt more comfortable if it was locked all of the time. The staircase is narrow, not suitable for big/many bags. Location worked well for us - it's about a 15/20 minute walk to the major shops in Old Quebec (within the walls). This space is more suitable for 2 people rather than 4.