I was traveling from the USA to stay for two nights. Crossing the border requires a PCR test within 72 hours, which my state could not produce because they are inundated, so I was turned away at the border. I tried to reach out to this place about a partial refund--at least one night, and they said if I produce "proof that I wasn't allowed in" they would refund. Border agents don't give you paperwork at the border, they just turn you away, so that promise was disingenuous. Then when I sent email proof about RI's testing backlog, the place flat out ignored me. They told an AirbandB agent that if i produced a positive test they would refund. So full of excuses, I would not deal with people who are this disrespectful and careless about taking people's money. Greed is a powerful thing.