My family spent 3 days here. The location is great. And the place is warm and clean. But shampoo and body gel were not provided, so I called Thierry. He said that “this is not a hotel” and asked me to buy them in grocery store. The outside door of the front entrance was open during the second night. Someone passed by tried to fix it the next morning. The noise startled me. The door couldn’t be closed during the day. I contacted Thierry. He asked me to fix it with a screwdriver. I refused. I was told they were not in the town when I checked in. However, people(I am not sure if they were the host or cleaners) came very early the morning we checked out. Nice city! But a warm shower is important for travellers. Shampoo and body gel are not expensive. All the Airbnb I’ve been provide those basic supplies. In my opinion, guests are not supposed to participate in house R&M work.