The check in process was a disaster for us. Partly my misunderstanding that in Quebec “first floor” is not ground floor. But the instructions did not explain anything about which door to use and the house number was not illuminated at night making ir impossible to find. The railing up where the entrance was had a tarp and other miscellaneous things on the porch that made it look like there was construction happening so not likely to be the Airbnb. The parking in the back alley was very awkward and that entrance was through a sketchy dirty shared hallway. We could not reach the host in the night around the stated check in time. Airbnb host support could not help us reach him. I had to use a flashlight to try to find the right place and eventually after an hour we did but it felt very unsafe. It would not be hard to include clear instructions on which stairs to use and which door it is. A simple light over the house/apt number would also go a long way. Host was unavailable and unhelpful. We would never stay there again.