Julie was helpful from the start, getting us oriented to the loft and Quebec City. She responded quickly and helpfully to questions which we had before we even arrived in the city. She recommended things for us to do and places for us to eat which were all fabulous. The loft itself is in a great central location; about a block from the Tourist Bureau and the center of things in Quebec. We had a great view of the water feature across the street. It was a comfortable place to stay and a good location to start each day to explore the city. Even though Julie was travelling herself, she kept in contact with us to see how we were doing through out our stay. She was a top notch hostess and we couldn't have asked for a better place to stay while in Quebec.