We had a wonderful time. There were a couple of issues that came up, but Gabriel and Maude were very quick to respond. Pros: awesome location!!! Within walking distance to old Quebec, restaurants and bakeries. Apartment was clean and well stocked. Cons: the stairs to the apartment were very steep, and the handrail wasn't overly secure. There is also no railing on the balcony. We were all adults so it was fine, but it could be an issue for families with small children. The AC was good for the living room but not strong enough to get to the bedrooms.