Hi There,
It was a terrible experience staying at this place.
1. Air conditioner was not working, as you are already aware we arrived around 12 in the night and we do expect to sleep at least nicely. We couldn't sleep properly
2. Bathroom door lock wasn't working and some basic stuff like body wash was not there. The towels kept in the cupboard were stinking. We do anticipate good hygiene care when we are paying such a high amount for a night.
3. There were no scissors in the kitchen, No kitchen towels either.
4. In the bedroom, the stuff kept inside the cupboard was stinking really bad as if it wasn't washed for a while. I couldn't hang my clothes inside because of that foul smell.
Overall, it was a terrible experience and we are highly disappointed. I understand you are charging us a good amount for cleaning and we do expect the same condition of the place.