First off, I can’t rave enough about how excellent Helene was as a host. We arrived in Quebec originally with another AirBnB booked however when we arrived, the host had given us the wrong access code.. and it took almost an hour before we had any communication with the proper code to get into the apartment. When we got in, the condition of the place was not acceptable (without getting into details) and I was unwilling to stay there with my two young children. This put us in quite a predicament bc while we had arrived with enough time to unpack before the Covid curfew, time quickly worked against us. We had no place to stay, we were parked on the side of the road at 8:30 at night, frantically trying to find accommodations, while my wife was on the phone with AirBnB explaining the situation.
Luckily, I found Helene’s listing and it looked beautiful. I was actually shocked it was available for the time period we required. I booked it with seconds to spare before the 9pm cut off. In less than 2 minutes, Helene reached out to me via phone and sent pictures of the location and how to access it. This was a great relief and so smooth after trying to get access to the first AirBnB for so long.
The location was beautiful and in a nice safe area. The size of the accommodation was perfect for our family of 4 and the communication with Helene was by far the best experience I have ever had with a host. I highly recommend this location or any listing that Helene hosts. She was trustworthy, has very good communication and hosts with excellence.