Two hours before our arrival we received word Kevin was canceling our stay. In a foreign country, with two little boys and Grandma in tow I had to find us a new place to stay. AirBNB did not call us, we called them TWICE and WE had to search for a place to stay. We booked this many months in advance and messaged with him that morning. Scary to be left with no place to stay 2-3 hours before bed.