The photos shared on the site reflect reality. Very clean, ideally situated in walking distance to shops, restaurants, bars, cafés, etc, but with available free parking in the back, or on perpendicular streets if you have a vehicle. communication was efficient and considerate. Easy self check-in. Semi-firm beds with plusher top and soft pillows. Good quality towels, and some shower essentials available if you've forgotten your own. Reliable wireless internet. Fully equipped kitchen makes you feel like you're in your own home. I went for 3 days with my husband. We both thoroughly enjoyed our stay. We recommend you try it out if you want to live like a local while in Quebec city.