Coralie and Melina were great - super responsive. We also had issues with street lights during night and they promptly installed (attractive) blackout drapes. They thought of so many little details that make the place a super comfortable home away from home. Only issue is the street side units are a bit loud (such a great location in a neat part of the city which does mean people strolling by and occasionally making noise!). But again the hosts provided ear plugs in case you need them. Would love to stay here again.