All in, a good stay. We had our share of odd events (read below), but the unit was a good value even with the annoying issues.
Pros:
1) It was in a great location, walkable to many downtown areas. Lots to eat around, etc.
2) Cute place, nicely decorated, great view.
3) Building staff was very nice and willing to help work on solutions.
4) Lobby/elevators clean and easy to use.
5) Checkout process was easy, not too many checkout procedures.
Cons:
1) At check-in, someone else's name was on the reservation so I had to "prove" that I rented this place (airbnb confirmation didn't work).
2) Unit is starting to show some age/wear/tear (tile, dishes, etc).
3) Broken dishwasher, water all over kitchen floor.
4) Toilet hand to be manually triggered in the tank the entire stay because they couldn't fix it.
5) In lead up to stay, took close to two weeks to get an answer to a question.
6) We are heavy sleepers, but if road noise wakes you up - only one of the bedrooms is feasible. The one with a view definitely has road noise.
Odd:
1) CO2 sensors evacuated the building in -10 weather at 5AM.
2) Someone drove/crashed their car in the parking garage partially blocking the narrow area to drive.
3) Someone was arrested in the lobby one morning.