Audrey was incredibly responsive, and very helpful in the booking of this stay. When we arrived, the place was very clean, and ready for us. It's stunning! Loved all of the stone and wood. And it even had a crib with a musical mobile that our baby loved! The fireplace was divine on the cool nights, and we enjoyed our stay so very much! OH - and there was a Pug puzzle. I LOVE puzzles, and we have a pug that we left behind at home during our stay, so it was perfect!