This was our first Airbnb stay and Suzanne was the ULTIMATE host. She has thought of EVERYTHING to make your stay not only welcoming but just like you're at home. She had slippers, umbrellas, fresh flowers on the table, maps/local info, English /French translation hand book and even a bath pillow to relax with in the claw tub. She was very accommodating and helpful throughout our stay. Our only issue was the poor internet service, but as soon as we talked to her about it, she was on the phone to her service provider.