We did not meet Louis in person but he gave us detailed instructions beforehand how to obtain the key and get into the apartment. The apartment was very nice and clean, and equipped with everything needed (except a kettle and a teapot which would have been handy for tea lovers like us). The apartment is located on a lively street with lots of restaurants and a lovely bakery, about a 20 min walk from Old Quebec. It was quiet during the night and we slept well. The only downside was a big construction site right across the street where noisy work started at 7am and continued throughout the day. Fortunately we were out most of the days. Otherwise we had a wonderful stay in Quebec City and recommend the apartment to future travellers!