Deylen was wonderfully responsive with any questions we had. We really enjoyed the location of the Airbnb. It was very helpful that there is a parking garage nearby. Our only issue was with the pull-out sofa. There were 5 of us so my son needed to sleep on it. You could feel the coils from the top of the mattress. My son ended up slipping on top of the sofa- and not very well. But if you don't need that bed, the place is great.