We stayed in Charles and Frances apartment for three days. Charles responded quickly to any concerns we had. Checkin was quick and easy and the location is perfect. The train station is very close and you can easily walk to the old city and the main tourist sights. A supermarket and restaurants are within a few minutes walk. The apartment is vert roomy and has all amenities to make the stay very enjoyable. The bed was comfortable and quiet considering the central location. We will definitely stay in the apartment again when in Quebec.