Michel was really helpful and responsive but it should be a room for two not something for three as the third person sleep in the common areas in front of the entrance door. The intimacy is really minimal, the couch was not open and the bed not done, and it is annoying to sleep in the leaving room in front of the entrance door when other people arrive at midnight and are really loud. This shouldn't be offered as a private room for three as only two people actually have a private room.