I booked the Syvio and Carolina's condo for my wife and daughter for a 4 day trip to Quebec City. I did not go on this trip. Sylvio, Carolina, and their representative Steve were timely, friendly, professional, and warm in all communications with me about this trip. My wife reports that she and my daughter LOVED having the condo as their home base to explore Quebec City - it's in an absolutely perfect location. Everything about the condo was top notch. My wife particularly enjoyed the stonework inside the condo and mentioned that it added to the ambience and feeling of history and fortitude that she felt wandering around Quebec City. All amenities were great and the extra touches provided by Sylvio and Carolina were welcoming and appreciated. My wife reports that she felt safe at all times. The check-in process with Steve was a breeze. The condo, nestled into the hill, was extremely quiet at night. My wife reports that she would love to return to Quebec City (much more to do, see and eat than 4 days allowed!) and would love to stay in the condo again. Thank you, Sylvio, Carolina, and Steve for your help in making this trip so special!