Our stay with Louis as host was the worst AirBnB experience we’ve ever had. If we had the option to stay elsewhere, we would have. The location of the apartment is great, so it’s a shame he neglects the property.
The check-in information provided was wrong.
When we arrived, the cleaners were still finishing up. Lucky for us they helped confirm that we were, indeed, at the right place.
It was happen-stance that I found Louis at Chez Temporal downstairs. I have no idea how long it would have taken for us to get into the apartment if he weren’t at the bistro at the time.
Once we were in, he offered us wine, took glasses, but we never saw him again.
There were no towels in the apartment. He directed us to a locked room, but all we found was dirty linens and towels. We ended up taking towels out of that dryer and washing them ourselves. Eventually people delivered towels, but that was very frustrating.
The contact numbers Louis provided in the listing were useless. He told us his phone was broken but did not provide an alternative. The only way we could get in touch was through the AirBnB app, and we were alway unsure if and when he would respond.
To get on the WiFi, we had to ask folks at the bistro and they called his girlfriend. She provided the WiFi password for the restaurant (which was very slow during business hours).
The entry stairs are dirty and poorly lit, and a few are rickety. We did not feel safe using them after dark.
The listing says it is air conditioned, but the photos do not show that the AC units are portable. They take up a lot of space and are very noisy, and do not reach all the rooms upstairs.
The upstairs unit’s exhaust tube kept popping off the unit, filling the room with hot air. Louis said he would fix that, but he did not. I ended up buying duct tape and doing it myself.
The floors in the apartment were dirty.
The upstairs shower needs a deep clean.
The curtains were not secure and fell down repeatedly when we opened or closed them.
The mattresses were uncomfortable.
The dishwasher is not secured to the cabinet.
The cold water line in the downstairs bath sink was turned off (and we didn’t turn it on for fear that something bad would happen).
There were no openable windows in two of the upstairs bedrooms.
The entry alcove was dirty and unfinished.
The balcony was filthy and unusable.