Overall we were disappointed with our experience, and now surprised by the high reviews here. The apartment itself was as pictured/described. However, when we arrived there was no soap in the shower except for a used bar soap! The towels looked old (discolored and frayed) and dirty (stains), so we washed them ourselves. One of the beds was very hard, springy, and uncomfortable. The pillows felt very lumpy and cheap. Josee did respond about the soap and sent her husband to unlock the locked closet with supplies, but we had already went to buy soap by then. The positives of the apartment are the large patio, Netflix, and AC. It's also within walking distance to many restaurants, patisseries, etc.