Apartment was (almost) as advertised: location, cleanliness, value all fantastic. Unfortunately, we arrived at the apartment to find a broken AC unit during one of the hottest days of the year. It took Nathalie 6 hours to respond, when she then informed us (at 10 pm) that the unit had broken 4 days prior. We should have been notified prior to checking in so we had the option to make other arrangements. Very disappointing. We moved to a nearby hotel after wasting hours going back and forth with the host and Airbnb customer support. Nathalie did make an effort to contact the building to obtain a portable AC unit, but to no avail.