My family of 4 and my parents thoroughly enjoyed our stay at the Lofts! Terrific location, close to the old town.
It was spotless, the beds were comfortable, though one bedroom (out of 3) was very small (bunk beds/ for kids) so just have that expectation. The kitchen was well appointed and the living room couches and kitchen chairs were very comfortable!
One improvement would be mirrors in each room to alleviate pressure on the one bathroom, but is only a very minor quibble.
We also made great use of the outdoor space: a comfortable, square, main level patio with table and chairs and view of the park across the street. This ground floor living was very convenient for getting in and out easily.
We had a wonderful Quebec City experience, and would go back to this Lofts again!