The communication with the host is TERRIBLE. She answers once a day while I needed to sort things out quickly since I had covid and needed to reschedule.
She made everything as hard as possible to process. I send 2 change requests which where denied for no reason. She told me that the dates are not available while I saw that they were available in airbnb.
I told her if she has one day available in the next 3 months and she told that she “doesn’t know”.
After one week, I was so frustrated for the slow response and lack of care that I don’t want to stay at their place anymore.