We didn't meet Louis but his instructions for getting inside were very clear. The apartment is a gem in the somewhat unattractive building. We enjoyed being in the space, the furniture was comfortable and there was no sound from the neighbors. Next time I will bring extra pillows because the ones provided for the bed were very thin. The kitchen is well equipped for cooking, there was even coffee and sugar. We will definitely stay here again next time we come to Quebec City! There is also an awesome bar one block away called Le Bureau de Poste which had excellent service, reasonably priced but delicious food and drinks. The food was not just bar food and was super fresh. We walked to the old port to sightsee and it was not far at all, maybe 25 minutes, but so scenic.