Yan was very responsive and the listing was accurate. The instructions for check-in were very clear. The location was great and walking distance from a lot of great sites in Old Quebec City. My only complaint is that at night and in the morning the upstairs resident's footsteps could be heard through the ceiling. Even though, the place was a little creaky, this did not really impact our stay. Overall the stay was great and the value of this place was phenomenal.