I can't say enough nice things about Marie-Lou and her loft! First, the location is amazing. Walkable to everything in the old town and port area. Great restaurants and shops right across the street, and a gas station/convenience store down the block. The included parking is super easy in the lot across the street, and we had no problems finding a spot right in front of the building to load & unload the car. The directions for checking in and parking were very easy to understand, and Marie-Lou responded quickly when I had a question. The loft is HUGE, immaculate, and extremely comfortable. The kitchen and bath are modern with new appliances. Towels were excellent quality. The loft is beautifully decorated - my husband remarked that it looked like an art gallery. It was more than comfortable for my husband and I and our two children, with plenty of windows, light, and comfortable couches, chairs, and beds. Coffee and coffee filters were provided, and we had been left some bottles of water in the refrigerator when we arrived. We hope to return to Quebec City soon so we can stay there again!