Staying here was a breeze. Communications were clear and timely. Response times were quick. Really liked location. Kitchen had the needed items to cook for ourselves. Very much appreciated the access to toaster, kettle, coffee maker, microwave, fridge/freezer. My only feedback was bed and couch ... I'm a sucker for super comfy seating areas and beds, so I found both harder than I'd like. Which is such a first world problem!!! In a gorgeous apartment, likely not an issue for others. And other people likely appreciate it. So I only mention it here for anyone with back issues. Overall great visit.