My daughter and I stayed at Natalie's apartment for five nights, and the stay was good. We needed an extra set of towels and Nathalie got them to us within the day. She was wonderful with communication, and answered my questions quickly. She also had some great suggestions on nearby restaurants and bakeries.
The kitchen is a bit on the dated side, but adequate. It had everything we needed, except maybe a cookie sheet. The bathroom felt a bit cramped, but otherwise was fine. We found the place to be pretty quiet at night, for the most part, despite the busy rue St-Joseph Est. The only thing was it was a bit noisy in the morning with the garbage trucks, and an occasional drunk person outside yelling at night.
We liked the penguin here! And the lighting was bright enough in the unit. We really appreciated having a full-size refrigerator with freezer unit. The building itself is old and has some confusing hallways, but we got used to it. I really liked having an elevator in the building, due to my heavy luggage.
The apartment was very close to the various bus stops. We bought an unlimited 5 day pass, which was a great value. The only issue was that some bus stops were moved temporarily due to construction in the city so it got a bit confusing about where to wait. But this was out of the control of the host, obviously. My point is that this place is well-served in terms of public transportation, once you figure out the bus stops. The train station Gare du Palais is 15 minutes away by foot.
Natalie's directions for check-in were very clear. She is a great communicator, and this place is a good choice for two people. Merci, Nathalie!