Read the document Yan sends you very carefully. It is the only way you will know where to park and how to get in. We would have had to wade thru the whole document to find the parking instructions and we had inadequate Wifi at the time at a different location. The window AC unit in the bedroom made things cold but did not remove the humidity which made sleeping very uncomfortable even though the bed is very nice. We felt damp all night. We were not aware from the pictures that every room was a different step up or down. Overall the apartment is nicely decorated and great location which would have been even more enjoyable had we been made aware of the “acenseur” (elevator) just down the road to get to Old Quebec. We were there for 5 days and had to ask and wait for more cleaning supplies. The one trash bag was inadequate. The only streaming services are associated with the owners account which sometimes gets logged out of. Yan responds within a day or day and a half to requests which can feel long. The washer dryer was a positive. The refrigerator with it’s leaking difficulties that were not fixed was a negative. It took at least a day to get each request/complaint taken care of.. This unit has the potential to be 5-star if more attention could be paid to the details. It is especially important to be more clear with nonCanadians who may not have easy internet access on their phones.