My mom and I stayed here for our Mother's Day weekend trip. Julie was an amazing host who was very prompt responding to our messages. The unit was exactly as described and it was very clean. Check-in and check-out process was easy. Despite the great hospitality Julie demonstrated, I gave a 4-star overall rating as we had one issue during our first night with noise. The next door guests were extremely loud in the middle of the night and woke us up from our sleep. The next morning, I addressed this issue straight to Julie and she made sure that the guests were quiet the second night. She made sure to follow up on the issue our last morning. I am originally from a busy city area where noise is not much of an issue but if you are sensitive to the noise, it may be a downside as the place is located in the middle of a prime location where people and cars pass by late into the night. As long as that is not an issue, I highly recommend Julie's place for your stay in Quebec city!