The room is clean and the location is perfect! It's next to Petit Champlain!! I had a wonderful weekend with my friend staying at this hotel.

The points that I didn't like are… first, I had to pick the room key in different location. When I arrived at hotel, I couldn't enter the building so I called and a women said I had to pick up the key in different location. They didn't tell us anything and it was cold day…so it was annoying because we had to walk for 40 minutes in freezing weather.. Also the room was not ready at the check-in time 3 p.m.,,, we had to wait until 4.
Also we had to share bathroom with people staying at the same floor. We could't use bathroom while someone took a shower.
It's ok to pick up the key before and where the bathroom,, I just wanted them to tell us and wanted to know about it in advance.
Thank you.