I had a wonderful experience staying here. It's actually a bed and breakfast with a staff in the office, so I liked that I could just run downstairs whenever I needed something/ needed to ask questions. Stayed a total of 3 days, and the staff were all very friendly - they walked us through the main tourist attractions in the city on the first day and always checked up on how we were doing. Since we were staying there for more than a day, the room was cleaned during the day while we were gone (new bed sheets and new towels but they don't touch your belongings). Easy public transit from here - roughly a 10-15 minute bus ride (comes every 15 minutes). From there you can either walk or ride another bus to old Quebec. I am very pleased with my experience here, and would recommend this room to anyone planning a trip to Quebec.