This condo is situated in a great re-emerging neighbourhood. I have stayed 4 other times in the building with other owners. All of the rooms have been well set up and the parking is a dream for a city where parking can be a challenge. Unfortunately, we arrived to an uncleaned, untidied condo. We have reviewed past reviews and this appears to be an anomaly. An exception. As is now common in many cities, these units are owned by companies or owners who have multiple units and those rely on 3rd party property managers. The communication system set up appears to be too multi-layered. We had to really work the phone to have the cleaning team arrive to prep the condo for our stay. We had to go out that evening for dinner to kill time until the unit was ready - which was not our plan. In short I would suggest that you insist on a direct number to the owner or a person direct responsible in case something happens. To be fair, it appears we were just unlucky as this has not been the case from past reviews.