Cécile was responsive and helpful, fast to be resolve a small issue that was actually my fault (which I didn't not realize). It's really kind of 'downtown', but given QC size, that's ok. (I'm usually more of a 'nature' person). The apartment is clean and functional, though clearly nobody actually lives here, so it's more of a loft hotel experience, not somebody's personal space. Thanks again to Cecile for her fact and friendly response (to a situation that could have gone the other way. Definitely other people would not have reacted so well, I'm sure if that). Thanks again