When we do reservation we already accepting rules in the ad but they were asking 9878798 times "did you read our rules? are you accepting that?" before sending entry codes. We were outside the building and waiting there at -10C and they asking rules omg. it was crazy. Rules are very common btw no smoke no pet etc. very regular. They took out A/C remote from apt and we couldnt turn off and it was blowing cold air + we are not capable to turn up heater after 21C. how crazy it is. We couldnt even sit at living room because of cold. They politely told us to sit at bedroom LOL I literally turned on the oven and leave door open for heating after that conversation. Also we paying cleaning fee but 1 day before checkout they were asking basically clean the apt. "did you move furniture? please move it back. Wash your dishes and take our your garbage. leave same as how you find it" and it was like ordering not kindly way LOL