Nicola is really nice and welcoming! He helped us to plan our days in Quebec City and also told us how to buy bus tickets and travel by public transit step by step. Although the location looks far away from the Quebec town in map, it only takes 10 mins bus drive to the town. It's about 3 mins walk to the bus stop so it's convenient to travel. I really enjoy our stay here in Quebec City. Everyone here is really nice and welcoming.