We are a family of 2 adults and 3 teens/tweens. There we some pros and some cons to this place, which we would like to share as feedback:
Pros:
1. Patrick was a great communicator. Got back to us promptly and offered acceptable solutions when needed.
2. Distance to Old Quebec - 10-15 min walk.
3. Cool décor
4. Groceries very close by (Metro 4 to 5 min walk)
Cons:
1. Place was not cleaned before we got there. (Welcome message on chalkboard was for previous guests...; counter was sticky; crumbs on sofa and floor; fridge not clean) - we contacted Patrick and he immediately sent a crew to clean up while we went out - they did a great job and made sure it was extra clean. Thank you!
2. Toilet was not flushing on the first day. The cleaners who came in also checked and told Patrick it was flushing, but very slowly... Patrick told us it's just how it is, but that it dies work. We asked him to send a plumber and he did schedule one for the next day, but we ended up cancelling that because I used a plunger to unclog the washroom (fun activity for vacation... I highly recommend it :)) and the toilet was released and working fine after that (not slow at all...).
3. Neighborhood is a pretty interesting part - it's got one cool street just near the apartment which is good over all, but down at the corner of rue du pont and rue fleurie, there is a constant gathering of homeless people and it gets loud at night. Not very pleasant to walk by. Some streets on the way to the old city are sketchy if you are walking.
4. There was an extra mattress in the laundry room but we were told we cannot use it, and there was also no extra bedding.
5. No drawers or closets for clothes in the bedrooms.
Again, it's a cool apartment but we were a bit underwhelmed when we got there. We expected more from what we saw on Airbnb. After a day there we did get used to it and had a nice time, but ended up leaving after 3 nights (out of the 4 we paid for) anyway... and staying elsewhere.
We feel like this may have been just our luck by chance. It doesn't sound from other reviews we've read like this is most people's experience.