Frances is a wonderful host; and Diane, the property manager, was on top of things. They both responded to emails promptly. It was very easy to set up key pick-up with Diane. During my stay, I had a question about using the washer. I emailed Diane around 10 pm not expecting any replies but to my surprise, she emailed me back in less than 10 minutes. Frances' place is cozy and comfortable. I should mention the unit is on the 2nd floor of a walk-up. Don't pack more than what you are able to carry! Frances stocked the kitchen pantry with all the cooking essentials, including seasonings, so it's easy to make a meal. The condo is convenient to all tourist attractions. While it is in the middle of everything, it is on a quiet street. The condo was a short 5-min walk to the funicular - each ride was $2.50 CAD per person. The only place we had to take a taxi was to visit the Citadelle; but we ended up walking back to the condo (downhill, much easier). It would've been an easy 20 min walk if we hadn't stopped at all the shops on the way back. And that terrace! When we checked in, we were told the terrace would be renovated in the future. The floor of the deck appears to be a little worn out from the winter. However, that did not detract from our fun! We loved people watching from above and it is just such a lovely spot for relaxing. There are plenty of delicious restaurant choices nearby. I wish we planned for more time in the city. We would return to QC and to Frances' place in a heartbeat!!