I spent four nights here while visiting for the Winter Carnival.
The good: the location is convenient to the train station/buses, and easily walkable to lots of attractions. Checkin/checkout is very easy. I also liked the rain shower and extra heater in the bathroom.
The bad: one of the windows was broken prior to my arrival. It looked somewhat patched so it didn’t affect room temperature, but it did affect sound. I got woken up several times at night by loud vehicles and loud people. The bed was also not the comfiest; would not recommend staying for more than a couple of nights for that reason. Finally, one morning as I was walking out of the building in the morning, I saw a man hanging out around downstairs in the foyer and he appeared to be doing drugs on top of the mailboxes. I alerted the host who said he would look into it. When I returned later in the afternoon, the man was still there. I spoke to some cleaning people who happened to be there at the time and they got him to leave. I think maybe they need to update the code or something to prevent this from happening in the future, because it was definitely unexpected and alarming.
While I overall enjoyed my stay in Quebec City, I would not say my room was a highlight, and I would not likely stay here in the future.