Maxim is obviously a seasoned host - He has a very slick operation and is an excellent and prompt communicator. Our check-in was very smooth and Maxim was around to meet us when we arrived. His place is very neat throughout and well organized. He provided us with tips on how to make the most of our limited time in the city. There are also many guides and brochures available. I would strongly recommend this place to anyone who wishes to explore Quebec City.