This listing was disappointing, and not at all as advertised.
Kyle's messages were typically automated, which meant if you had specific questions or concerns, he would not address them in a timely manner. This led to our check-in being delayed.
After check in, we identified significant issues with cleanliness. These issues included, but were not limited to:
- Large brown smudges on kitchen walls (chocolate vs feces?)
- White fluid spots on bed frame (semen?)
- Torn bedding
- Bathroom sink backup
- Stained toilet bowl
- Thick baseboard and curtain dust
- Yellow streaked bathroom walls that would drip following humidity-insult from a shower
- Stained dirty curtains
- No remote for SmartTV
- Bed was advertised as a queen, I asked him to verify as the pictures looked smaller, he verified it was a queen...when we arrived it was a double
He blamed prior guests for stealing the remote, and his cleaners for the obviously long-standing upkeep issues, for which a good host would take responsibility.
His final message was again automated, hoping we enjoyed our stay and asking us to stay there again.
Most of my Airbnb experiences have been great. This was the first time that I have had an experience which really coloured my memory of a trip. We spent a lot of time cleaning the unit to make ourselves comfortable. Kyle was somewhat responsive to our concerns, refunding the cleaning fee after I requested him to. But all in all the quality of this unit and the price for payment were not well-reflected on the listing.
I would not recommend staying here unless you are ok with all of the above cleanliness issues, and with a lack of the amenities that were promised.
Sorry Kyle, but you have some work to do if you want to be recognized as a good Airbnb host and representative of your beautiful city.