Maxim was very gracious and helpful in telling us about things we would need to know to get around. The room itself was huge which was a real bonus. Although we hadn't realized we would be sharing a shower and there were two other guest rooms being used, there was no issue about being able to use it when we needed to. Maxim also sent us away with a gift bag of water and candies which was very kind. This is a good place! Lynda