Jenny and Clay were great. When we arrived we were introduced and given a key. The parking was a bit tricky due to renovations but Clay kindly provided us with a place where we could park without complications. The space was a perfect size for two and conveniently close to downtown Victoria and other attractions. The only downside is that in the evening the space does get quite hot despite running the fan and opening windows. Other than that I would definitely recommend this for anyone looking for a cute upper level suite. Our stay was excellent.