Disappointed in the fact that there was a misunderstanding in what we were offered as lodging, the picture on the web site did not show the cabin. The cabin in our opinion had a very musty smell, resulting in our failure to accept the site. I fail to understand why, when I informed Naoko that we would not be staying at the place ( and asked for assistance in getting in contact with Air BnB to inform them of the cancellation) that you felt we did not cancel the reservation and took no action to again list the site with Air BnB.