Jordan met us in person, gave us a tour of the place, a sheet of hints and instructions, and explained how the entry systems work. The kitchen has a washer/dryer. The place looks like the photos...like something out of a design magazine. Amazing location and views, near lots of places to eat. The rooftop, accessible to guests, is a wonderful place to watch sunsets. The amenities include high-end shampoo and conditioner. If you want a great in-city experience while in Victoria, choose this place.