Michele was so great in terms of communication ahead of our stay in her beautiful garden suite! Responsiveness and generosity of information about the area were key. She also was there to warmly greet us and made herself available if we needed anything. Bruce was wonderful as well -- very friendly and helpful in terms of insights about the area (we were there for approximately a week looking for housing). Of course, the suite--both inside and out was perfect. After long home-hunting days this was the perfect place to return to, rejuvenate, and have a wonderful sleep in a most comfortable bed. We've already recommended this suite to our friends for their anticipated visits to Victoria!