Allison was great about accommodating my chronically ill daughter's chemical sensitivities. She uses all scent-free personal and cleaning products and even used no-VOC clay-based paint on our recommendation. Aside from the flight of stairs to the second-floor suite, the open plan layout, concrete floors and spacious shower are ideal for wheel-chair users. We did wish there was a bathtub and full-sized oven. The windows allow for excellent ventilation and the heated concrete floors are divine. The suite is super stylish and full of unique reclaimed materials like wood from an old bowling alley, reclaimed bathroom door and stainless steel commercial kitchen unit. We will definitely return!