Airbnb is very confused. I inquired why my reservation wasn’t canceled (and showed the screenshots of my cancellation) and they said they would ask for a refund. I said I was not eligible nor asking for a refund because I canceled after 3p. They called me at 6:30a today and I told them to never call me again, then I received a message that the host “didn’t want to offer anything”.
Again, asked for *nothing*. I didn’t like that the host was never notified of my cancellation so they could rebook, or that I appeared as a no show. I apologize if they asked for anything.
I’m sure John’s place is lovely, but I won’t be using AirBnB again after the stress and inconvenience to me and my host due to AirBnB’s technical error.