Photos in listing showed a great patio with great view, listing failed to note patio was a common area on the roof, 6 floors away. Small patio that was attached not in listing photos so was misleading. Iris did admit listing needed to be updated to show patio photos not part of apartment. Iris offered a gift certificate that we negotiated into $100 reduction in fees that was refunded quickly with no hassle. Apartment was quite nice other than not having a very large patio.