Elise and Trevor were right on top of everything for us! From deicer on the porch to the hot water fix, we appreciate that they were there for us! They supplied us with local tips-- we thoroughly enjoyed their pizza suggestion, Hatley castle ( it was a quickie, but the tie to xmen worked for us as well as being an impressive sight!) and the directions to hiking at Thetis lake- what a lovely treasure in their back yard- don't miss it!