Justin was responsive, and the home was cozy. Once a few things are fine tuned it will be perfect. We loved how close it was to Mt Doug Market (20 minute walk) that had several vegan options for us, and that it was also a quick walk to Majestic Park. The bed was super comfy and the tv was HUGE and once we figured out how to use it was great to watch baking shows and movies on. Would stay here again and recommend to others as well.