This place was fantastic! Right in the middle of downtown so we were able to walk to the majority of the places we wanted to see, or could quickly jump on a bus to see anything further away (like the Butchart Gardens) . The place itself is super cute looking, was very clean and the building felt very safe. You needed a key fob to get anywhere within the building, there were two different gates into the parking garage (so our car felt very safe), and the apartment had indoor hallways that were always lit. I never worried about safety in this apartment which was amazing. The bed was comfy and the view was nice! It did get a little warm in the apartment since there wasn't any AC but opening the windows for a bit helped out immensely. Carolyn was very quick to answer any questions or give recommendations about what to do or where to eat. Getting the keys and checking out was really easy and they checked in with us to make sure we had everything we needed. I would highly recommend this place, it was great! :)