Our experience was consistent with other reviews. The apartment was very clean and thoughtfully appointed. Check in was easy - instructions were clear and straight forward. Communication with owners was also easy. The location is great - you can walk to the Empress Hotel in about 10 minutes and take the harbour walk most of the way. Lots of dining options close by. My only note of caution is for those who (like myself) might be light sleepers, this apartment has a lovely view of the harbour but is on a major intersection and is brightly lit and quite noisy.