Natasha was a great communicator -- answered any questions we had. The place is a clean, private, raised basement suite with everything you could possibly want. We appreciated the maps and brochures about Victoria. The kitchen is well equipped to cook meals -- the only thing is that there is no exhaust above the stove top, so we had to use the oven for meat/fish. I would stay here again. Plenty of street parking, easy to get into town, close to a biking/walking trail.