This is a new B&B so was in pristine condition. One thing that I really liked was the new kitchen pots, utensils etc. Too often even new places stock the kitchens with stuff they've stored in the attic from their college days, scratched up teflon, vision cookware, one dull knife, etc. I didn't get to meet Susan but instructions were clear and entry easy. There is a very cute and friendly dog who shares the yard. Neighbourhood was very quiet and peaceful. If you are planning on sightseeing, etc you will need a car. It is about a half hour from downtown Victoria and about 7 minutes from Sidney.