Joanne was very weloming, each time we had questions she would email the answers immediately. Upon arriving at the home we were welcomed with a bottle of wine and fresh local flowers! The house itself was absolutely gorgeous! It is called cottage, but it is so much more! It so beautifully decorated and so very warm and cozy. We were there in July and it was warm and we could have the doors and windows open and enjoy nature, but I bet it would be equally as enjoyable in the winter with the fireplaces burning. This was a very enjoyable holiday for us and we wouldn't hesitate to come back!!!