Megan was incredibly responsive and quick to answer our needs. We required early check-in and she was very accommodating to help us (as we were moving from one of her suites in the building to a different room). Although there are a few things to note and take into consideration of this AirBnb before booking. There are no pots, only two pans, making it quite difficult to cook. The curtains are also sheer and white, making it possible to see everything outside, and making it possible to see everything inside. As soon as the sun starts peaking out, your room will be incredibly bright. So if you are sensitive to light when sleeping, I wouldn't recommend it. The location is in the parkade but it didnt really bother me and my boyfriend as the room itself was still very modern and nice.