Jason and Hiroe were both communicative and quick to respond to any questions and friendly when we ran into them out on their back patio. The suite was as advertised in the photos and if you carefully read the detailed descriptions, you shouldn't have any problems. We found it a good home base; quiet during the evenings, with plenty of room to spread out to relax and re-group for further adventures during the day. The location is convenient if you have a car; close to the #17 highway which makes getting downtown or to the airport/ferries a breeze, as well as close to shops for groceries/morning coffee, etc. If you're without car, Victoria generally has decent transit, and I'm sure you could find some options. For what it offers, I would easily recommend this suite for anyone from a single traveler, 2 friends or a couple visiting Victoria and the surrounding region.