I have nothing but good words for Heather and Bryan. Definitely one of the best I've ever had since I started using Airbnb! Their listing is conveniently located near the University of Victoria and in a quiet and safe neighbourhood. The place is (super) clean and spacious - everything is just great. When arrived, there's even a blueberry scone waiting for me which I really appreciated (along with many other items like coffee, cream, yogurt, etc.). They also respect your privacy yet they're very responsive, accommodating, and responsive - it feels like you're just visiting a relative. I highly recommend staying with them and can't wait to be back!