If I was to rate this experience based on the horrific weather the lower mainland faced, during our (unfortunate) planned stay, I would give it a grade I received in grade 9 French - That being a nice fail!
Without going into the details of the tropical (self-explanatory) storm system that plagued the area at the time or our planned arrival, I can only say that without the empathy and compassion of the young couple who we call host, I would say that I would have been much more stressed as a result the is many obstacles we faced just trying to get to the island. However, what I found was a couple, very empathetic, understanding, and accommodating to all of our dilemmas faced as a result of adjustments, and cancellations. Not once was there a hint of frustration from my constant requests, in-fact, what I found was a couple who maintained a professional business approach with the human factor incorporated. That in my opinion is a fundamentally lacking principle in customer service. Thankfully, I cannot ‘sing’ anything other than praises for a couple who exhibit(ed) empathy and understanding, instead of exercising a solely profit based margin, instead of understanding.
When We did manage to occupy the residence, again, I have nothing but praises, for the Condo unit, it’s location is right downtown, it’s foundation is solid enough where sounds is not an issue. The décor is perfect for a one-bedroom unit; comfy, modern and very clean. We couldn’t have asked for a better location.
Do I have any concerns? None what-so-ever! The combination of unit with hosts, provided the perfect balance anyone would require when living out of suitcases for any period of time.