I have to be completely honest about my stay at Jenny and Zuls place.
I am a superhost and have been for 5 years so I understand the level of care and attention to detail that should be maintained.
The suite itself was not clean, there was debris on the floors and the carpets are in need of a shampooing as they are very stained.
The dishes were dirty and the supplies provided were lacking.
There was nothing for cooking (not even a baking sheet to reheat our pizza)
There was no condiments at all in the fridge and not even a simple salt shaker in the cupboard. There was no tea bags for the morning and the coffee that was there was stale in a crumpled bag.
Basics in the bathrooms were also lacking, simply a hand soap and cheap shampoo and conditioner and body wash. A few extras like body lotion, toothpaste, floss etc go a long way.
The suite itself was in bad shape and needed a lot of repairs
The bathroom door malfunctioned during our stay and I was locked in the bathroom for over an hour as the lock was stuck and a repairman had to come during our stay to fix it
The toilets both ran continuously so a plumber also had to visit during our stay.
The door covering the laundry machines has fallen off so doing laundry is quite disruptive as there’s nothing blocking the noise.
The walls are also quite damaged and the suite really needs a full coat of paint and minor repairs
The suite could really benefit from some comforts such as throw blankets on the leather couch and some more luxury items around such as decor.
The lighting is quite poor with no overhead lighting in both bedrooms and only small lamps to light the rooms.
Check out time at 10am is quite early and they also ask guests to start laundry and run the dishwasher which can make check out pretty tight.
The only main positives from the stay are the guests were responsive and the location is excellent
I’m optimistic that the hosts will take this feedback seriously and put some time and money into this suite as it could be really nice with a little love and time put into it.