Exactly as advertised, with everything you could need, including a washer and dryer. There are two waterfront parks within easy walking distance. Downtown is about 45 minutes walking time, mostly along the scenic Songhees Walkway. We had a vehicle, but found it easier to get the #15 bus if we wanted to have dinner in downtown Victoria. If you have kids there is a lovely playground just across the road at Bullen Park. Heather responded quickly to any questions. We enjoyed our stay!