We were disappointed! The location and views were great, but the complete absence of communication with the host was a hassle. We tried to contact them by phone and e-mail the first day of our week long stay about accessing the laundry and never heard back from them during our stay. The toilet also ran non-stop after most flushes which was a hassle. They did e-mail us to tell us to check out by 11:00 and asked that we rate them at higher than 4.5 on our review so they wouldn't lose their superhost status, which was pretty annoying after ignoring our earlier requests for assistance.