The place was very clean with everything needed. Check-in was easy with the directions provided. The fold down bed in the front room was not the most comfortable and no window in the bedroom were my only disappointments. Yingsong was very quick and accommodating in assisting with things we needed [bedding for the fold down bed was delivered quickly]. On checkout her partner was cleaning the apartment next door. She helped us downstairs with our luggage to the parking and took the keys from us, eliminating our need to park and then return the keys to the apartment. A kind and thoughtful assistance