Bonita and her husband were fantastic! Bonita had great communication, was very clear on her instructions and I appreciate the flexible check in. She also was kind to let me park for a few hours in the parkade for ease of check in so I could get my daughter down for her nap. Her husband was fantastic at check in and explained everything clearly. They had a guidebook to help with getting around the area and Victoria. And parking after 6pm was easy and lots of spots available on a weekday.