Nancy is a great host with fast communication and was flexible with our flight delays and changing check-in time. The apartment is in a great location downtown. Walking distance to all the sights downtown and to the quieter Cook St. Village neighbourhood. The apartment is exactly as shown in photos. A detailed binder with instructions for various apartment features and recommendations for Victoria was very much appreciated. It was a very comfortable stay. I'd recommend the suite to any of my friends looking to visit Victoria.