This was not my first visit to Cloud 9 in Victoria. I returned because I had such a great time on my first visit and loved the space, the location and the special touches. Pedro is quick to respond and always goes the extra mile by personally greeting you into the space, offering fresh fruit, homemade jam, coffee and chocolates. This time he added slippers and robes for guest use. The beds are comfortable and the location offers an amazing city view from almost every room. I would not hesitate to recommend this space to anyone visiting the area. Definitely 5 stars in my books!