Robert and Lisa had amazing communication! They went above and beyond in ensuring I was able to follow check in/etc and their condo in downtown Victoria was amazing! Deep soaker tub in ensuite and stand up shower in the other bathroom .. perfect for my family trip with my parents .. it is a great neighbourhood and so close to everything .. the parking was an added bonus! Amenities were great and all around it was an amazing stay .. would stay again in a heartbeat!