Liza was very responsive to any questions or requests we had. I could not access my account from my phone for some reason, yet she accommodated us very well. The inside was very roomy and clean. It handled our group very easily and we enjoyed the beautiful breezes on the patio deck. Curb appeal isn't truly indicative of the insides, so go by the pictures listed as they are accurate. There is no view, nor is it on the lagoon,but it is very close and there is a beautiful causeway and historical lighthouse about a mile or so away that is worth checking out.