We really enjoyed our stay at Hugh's place. Check in was a breeze. Hugh left a lovely Welcome binder with some great suggestions for activities, shopping and restaurants which was very helpful. We had no issues so did not need to contact Hugh during our stay but he was responsive to other communications. The location was perfect. Shopping, great restaurants, clubs and attractions are all within easy walking distance. The condo is in Chinatown, which is a lively neighborhood, but the interior space was nice and quiet. The condo faces a lovely courtyard and has the amazing views described in the listing. It is clean, furnished with all the basics and the bed was sooo comfy! If you do bring a car, there are plenty of very reasonably priced parking options nearby. As other reviewers have said, the coffee shop next to the entrance to the building is great. I also recommend the patisserie and juice bar!