The Herald was a great experience, and perfect for my wife and I. The unit is very secure, key fob access into the building, and to access the 3rd floor via elevator. The unit was immaculate, and much larger than we anticipated from the photos, the King size bed in a separate bedroom (sliding glass panels) was ideal after a long day touring Victoria. The building is truly a modern boutique style apartment, in downtown Victoria, on the outskirts of China town, with-in easy walking distance of everything, we even walked to lunch at the Legislature Building. We had enjoyable dinners for 4 on several evenings around the Kitchen Island, during our stay. The balcony overlooks the green roof patio, the large kitchen was stocked with most necessities, and included high end appliances including a dishwasher. We did not use the in-suite washer and dryer, but it was nice to know it was there. We did use the hair dryer in the bathroom with the large soaker style tub/shower, and rainfall shower head. The Keycafe located some distance away from the unit was a different experience for us, but we highly recommend The Herald, and would certainly book again if we are ever back in Victoria.