Bex was great, she was a clear communicator, very accommodating and easy to work with. The residence was fairly priced and had all the essentials needed for our trip. The residence could have been cleaned up a little better especially since we stayed for 3 nights. Also the internet was not stable and we were not able to watch Netflix or use the Wifi. Other than these two items the residence was a good stay and I would recommend this stay whenever visiting Bear mountain.