Cyril's place was managed by Sandy. Her communication was spot on! Immediate response time to anything I needed or questions I had during the stay. This place is so cool!, small but everything is so modern and compact and fits perfectly into the space, including a full kitchen, dishwasher and all. The location is amazing! Right in the heart of downtown and so close to China Town. Amazing value. I can't say anything bad about this place. I highly recommend for you trip to Victoria!