The location of the place is very central and close to lots of nice places to eat and served as a great base for our stay in Victoria. The check in process was very straightforward and smooth. We were a group of five and whilst the beds in the two rooms were very nice and firm, the sofa bed was quite old and the springs were very bad and it was highly uncomfortable. If someone with back issues slept on it, I'm sure that they would find it painful.