Kevin is super well organised, responded quickly to emails and went out of his way to accomodate us. The apartment is beautifully kept, modern and clean, with every detail you could imagine to suit the guests, with beach blankets and even a little stool for reaching things high up and the location is perfect, central to everything in Victoria. The one thing we objected to, which has nothing to do with the owners and more symptomatic of the times and the Canadian government's lack of interest in ecological issues and the fate of the planet, was the sensor key system which made use of the stairs impossible - surely most people would prefer to walk up one flight of stairs?