Very clean, firm queen bed. Security is tight. Make sure once buzzed in go to elevator right away to your floor and get in your room for the fob key. Otherwise you get locked out with out the fob key. You will then need assistance which was fast in coming. Parking close is a bit hard to come by. Prepare to pay for parking. But once parked and you love to walk, great attractions from a 5 minute walk to 30min. Great way to explore downtown Victoria. Lots of restaurants cafes and bakery shops around.