This is a difficult review to write since all/most previous reviews are all very positive, so not quite sure what happened with us or how our stay could be so vastly different then the rest. We booked a reservation for 3 adults/2 bedrooms so when we checked in I expected that both beds would be made up and not have to set up myself. I was told this is how the unit is always presented regardless of number of peeps staying there. My expectation would be, if known in advance of the number of peeps staying there then all would be prepared ahead of time, regardless of what had always been done previously (customer service). We were scheduled to meet Angela the co-host and at the last minute she bailed and there was no walk around or site orientation, a little surprising, since all previous reviews stated how attentive the hosts were, bad luck I guess. Not that i go on Vaca to watch TV but the TV was only accessible to the person staying in the bedroom and it only had basic cable, once again surprising considering we were paying at the high end in Canadian dollars per night to stay there. If you like having a hot shower then you will be severely disappointed since at best the water temp could get was warm. An opinion shared by everyone in the unit, not just me. Lastly was the street noise, my god, don't expect to sleep in past 5 or 6 am. very noisy from Swans across the street and road construction. I live in Downtown Vancouver so I am used to noise but this was crazy noisy. I have also stayed at other units in the complex with no issues at all on any of the above issues described above. Maybe it was just bad luck or at the very least a total bad fit for us.