We picked this place for its fantastic location. It was awesome being able to walk every where downtown. We will be back to this place because of the host - from checking in and being greeted with a personalized message on the chalkboard and a bottle of wine to having all of the little extras to make our stay more comfortable (including coffee beans, a grinder and a french press).
Tip: many stores in Victoria are BYOB (bring your own bag) - this host has a few reusable bags stashed in the coat closet if you forget to pack one.