Do not get fooled by the pictures of the great views. My group and I went away to enjoy a trip however many things turned it into an instant regret and the occurrence of continuous unhappy messages towards us once it ended became a little over the top. If you are planning to get away to go relax and enjoy comfort this will not be the place for you. There are cameras all around the house so you will be watched if you are outside trying to enjoy the night on the patio. She keeps three bright lights on in the back so she can still have eyes on you even at night, this became a little distracting as we were trying to watch the stars. It defeats the purpose set out in her description that pender island contains low light pollution so the night sky can be viewed to amaze you, however this had canceled out. To interrupt privacy even more, there is a security camera set up inside the house as well in the main living room and kitchen area. This made my group and I feel a little on the edge. To further interfere with our peace and privacy she had barged into the house in the early hours with a maintenance guy who was coming to look at the windows, we were not told or warned by this and it was awkward to wake up this way. The window guy inspected one room first where my female friends were all sleeping and they woke up shocked with some older guy looking at them through the window. This made them feel scared and left them
in discomfort and was not a great start to the first morning of our trip. Out of our own courtesy, my group maintained cleanliness by staying on top of washing dishes and taking care of the garbage. It was great that garbage bags were supplied and by the end of our 3 days we had filled 4 bags. However, she was then wanting $30 for this as she claimed it costed $7.50 per each bag. We were not warned of this in advance. Under her description rules it just said “garbage” and from our understanding we interpreted this as we must clean up and tie it into bags. After paying an advanced cleaning fee she demanded more cleaning expenses from us as she claimed we left the place unclean. Her argument here was due to a streak of hair colouring left on a washroom counter top and in the bed sheet. Both which can easily be scrubbed or washed off. There was a slight dirt stain on a towel which was faded but she zoomed in and focused the camera on a specific spot to make it look like it was dirty. With our continued procedures of cleaning we used her dishwasher where one glass happened to accidentally brake, she did not like this. On top of that she accused us of stealing 3 other glasses and was wanting an additional $80 just from this. She claimed it was because they were crystal glasses, however nothing about them was real crystal, they were made from cheap glass which explains how one broke in the dishwasher. I found it offensive that she blamed us for the other missing glasses but instead they could have been placed away in a different cupboard.. there is absolutely no reason we would need to steal three of her dollar store glasses. If we were that cheap where we needed to take things then why would we book such a pricey spot in the first place? As we got to the house, there was a hole in one of the washroom walls behind the door where the door handle lines up. There was no door stopper and by the end of our trip she blamed us for causing this damage even though it was initially already there. I don’t understand why once we left she is demanding additional cleaning fees because there was a faint spot on the bedsheets, do the bedsheets not get washed regardless once guests check out? I got written up for violating noise policy because our speaker played 20 minutes over the quiet hours restrictions and I feel because of this she became aggressive towards us. On top of the demand for additional cleaning fees, we had left about 3-5 dishes in the sink which we did not get around to as we were rushing to exit in time for our given check out. She was not happy about this and took a picture of the sink and used this to aid into her defence of wanting more money. All in all, we experienced negative hospitality and felt she was trying to write us up on any little circumstances around her house she could find. Maybe because we are students she felt we could be easy targets to accuse and blame for things she felt unhappy about, and it was her way to solve issues which already were preexisting. Once the trip concluded she would continue to change her mind of how much money she wanted and would increase her requests daily, leading up to over hundreds of dollars and not giving more reasoning as to what influenced these increases. Overall terrible time because of how little information and warning we were given but in the end became set up for incidences we had no fault over.