Accommodations were great but the amenities for an infant were missing (i.e. playpen and booster seat). We fortunately brought our own, so managed well. I really appreciated the personalized orientation / welcome by Heather, the coordinator. The unit was well located in downtown Victoria, and the unit very comfortable. We had no issues during the stay, but felt comforted by the fact that we can contact the coordinator if ever we had any questions or troubles. Thank you for a great accommodation!