Agata responded very quickly when we had a slight hiccup getting into the building. Once we were in, we felt very comfortable here. The central location made it great to go and explore the city. We were able to see Fisherman's Wharf, Chinatown, and most of the downtown area. The condo had all of the amenities we needed and even some extras left in the fridge for cooking. The bed was very comfortable. We enjoyed our stay and will return again.