Initial communication with our host gave an immediate response - all questions were answered quickly. Location and check in information was clear. Upon arrival, a simple phone call allowed us to be buzzed in to the secure building and make our way up to the unit. The fully furnished apartment is very new and sparkling clean. Parking is included. The building is very secure - the fob provided gave us easy access to the building amenities and underground parking. The location of the unit is excellent - within walking distance of all downtown Victoria. The unit itself is at the back of the building, making it extremely quiet. I have no hesitation in recommending this rental.