Wendy is amazing. She was extremely polite. When we got there, she met us at the free parking area. She walked us the air bnb and brought us up to the roof top. She gave us a quick lay of the land. As for the air bnb, it was clean, beautiful and full of everything you may need. She clearly goes above and beyond for her guests and the air bnb. I would rent the loft from her again! Chiefs kiss!