Nancy was available through text before we got to the apartment and very kindly let us check in early, as our flight landed a few hours before check in. The apartment is in a very central part of the city and yet it wasn't overly loud at night. It was very secure and well stocked. If I had to say something negative it would be that the blinds don't keep out any light, so the bedrooms will be very bright as soon as the sun rises. Will definitely recommend and stay in again next time I'm on the Island.