Anna was prompt, professional and extremely attentive. She went above and beyond in providing extras for us and her loft was perfect! In the heart of downtown Victoria this beautiful space was perfect to retreat back to. Within walking distance to basically everything the loft was adorable and had every amenity that one could want. An absolute gem, we will most certainly be staying here again the next time that we visit Victoria. Phenomenal experience brought together by Anna and her home, I cannot possibly write a better review. Best Airbnb experience to date.