Most reviews you'll read talk about how clean a place was (it was absolutely spotless), how quick the host to communicate (Shelly was really very fast!), or how comfortable the sleeping areas are (the bed was amazingly comfortable and with extra pillows too!). Rarely, however, do people mention things like how Shelly had extra minky blankets to snuggle under while I had my tea in the morning, or the fact that even the toilet paper was the softest kind you can get. She sent us a courtesy message to make sure everything was ok after we had checked in. We even found fresh Timbits greeting us when we first arrived, which was really nice after a long drive. I have already recommended Shelly's to my friends who travel to Victoria occasionally, and will most definitely be staying here again!