Stasi made check-in easy as we arrived and left without actually meeting her. The location is within walking distance to downtown, but we didn't realize prior to booking that it is in a rougher area of town. You will be close to a police station, which is reassuring, but you will also meet some colourful characters walking on the street nearby, especially later in the evening. There is laundry available, and we did not need to use it, but there was still some wet laundry in the washer when we arrived. There is also a slight dog odour, which may impact those with allergies. The bed was comfortable, the washroom was clean, and coffee and tea is available though we did not make use of this.