We were a party of 5 ladies for a long-weekend getaway and we really enjoyed our stay. The location is fantastic, you can easily walk to the harbour/Empress and tons of nearby pubs and restaurants. The building is secure and check in was easy, Carolina met us at the front door. There is a 7-11 downstairs with a bus stop right in front; for $5 you can get a bus pass for the day and the #75 takes you to Butchart Gardens/Butterfly Gardens. The apartment is really nice, big windows, the kitchen is well stocked, the appliances are all very good and the dish and laundry soap was all supplied. The beds were comfortable, including the pull out in the den. There was plenty of linens, hand soap, and toilet paper which was much appreciate. We never used the pool/hot tub but it looked nice and well kept as did the underground secured parking. The only possible negative is there is a lot of street noise as the apartment is right downtown-which didn't bother us but if you are very sensitive, that may be something to consider. One of the most fun things we did was the water taxi pub crawl. I would definitely rebook this apartment on my next trip.