My partner and I booked this unit based on the glowing reviews it received from past guests. Unfortunately, our experience was quite the opposite. The unit had not been cleaned after the last guest(s) left. We were unwilling to sleep in used sheets or bathe in a dirty tub and ended up leaving and going to a hotel for the night. I think it is needless to say it was an awful experience. We did get refunded for the night, but never received an explanation. However, The customer service from Airbnb was excellent. They acknowledged the problem and reimbursed us for the cost of the hotel. Because they stand behind their service, we will gladly use Airbnb again.