Martin was responsive and helpful with our trip planning even before our arrival. He was accommodating with an earlier check-in time because our 15-month old son needed an afternoon nap. He took the time to show us around when we first arrived. The condo is clean, well-equipped and comfortable. The location is ideal, next to the Marriott and literally just behind the Empress. Walking distance to everywhere touristy around the Inner Harbour. We highly recommend and will stay here on our next visit.