Lucia was very friendly and helpful with the entire process. The location was great and he view was beautiful. The main room was very clean, cute and it was sweet that she provided a few snacks/drinks for us to enjoy.
The bathroom however, had major plumbing issues. This put a damper on our trip as we weren't able to flush the toilet or shower. The toilet wouldn't flush and when I tried to shower, sewage started coming up out of the drain.
That said, when I informed her about to problem she was very apologetic and gave me a full refund.