Rick met us the first day and walked us through the building ie: recycling process, entertainment room, security access and our unit. The building was immaculate, a clean recycling / garbage room, UG parking and our unit was spectacular. We did not want for anything. Free linen change and cleaning half way through our one month stay was professionally done and appreciated. We did experience a Telus outage for a couple days but that was resolved with a call to Rick. We loved being in the heart of the city and close to everything ie: waterfront, entertainment, food of all kinds and shopping. We felt very safe in this area of town. Rick was friendly, communicative of local special events and very approachable. We loved our stay Rick and Nancy, thank you for hosting us and we would love to come back again. Mike & Joannie Atkins