Paul and Tammy are very nice and helpful. We are so grateful to have their help for carrying our heavy baggage up and down. The house is very clean and well equipped, we could find all our need easily. The check in process was so smooth, they provided clear instructions before our arrival. The house is located in Langford where is quiet and convenience to everywhere, like downtown and restaurants. The house is facing the lake, we enjoyed so much staying at the patio area and having a walk nearby the lake. All in all, we have a fantastic stay at Paul & Tammy's house. Will definitely come and visit again!! Love it!!