The hosts were very welcoming and friendly. They spent time answering our questions about Victoria and provided recommendations for transportation and things to see and do. They provided coffee and tea supplies, including fresh milk in the friggie, which was very much appreciated! The house and grounds are lovely and located in a beautiful neighborhood about a 20 minute walk to the Harbor or short bus ride which can be caught at the bottom of the street. The unit is huge, with a well-stocked kitchen, living room, large bedroom with a king bed/separate bath, and a smaller bedroom with two twin beds and a bath off the kitchen. We highly recommend this unit and would definitely stay there again.