Expect a great view. Peaceful surroundings. Little thoughtful touches that go above and beyond. (Hello - they not only roast their own coffee for guests, they supply the milk and sugar). Real dishes and cutlery. Keurig, Bodum, Kettle, Tea and chocolates on the pillows. If you're seeking food choice? They send you recommendations. A place to have a drink? They can hook you up. Top notch.