Ken is a great host and offers prompt communication. As we planned our Victoria trip, he gave very useful advice. This location features a bright and cheerful design and layout - although a lower level unit, it doesn't have a basement feel to it. Bonus features: a large master bedroom, bathtubs in both bathrooms and a secondary entrance. This rental is wonderfully located within Victoria. The next time we travel to out to the Island, we will gladly return to this same unit.