Cindy and Filip's place is in a great location in Victoria. Walking distance to Cook Street Village and a short drive to Oak Bay and the beach. The suite itself is self-sufficient and cozy. It was colder and darker than I would have liked and than I expected but they did provide, without prompting from me, a space heater. I also used the duvet that was meant for the sofa bed at night to stay warm. The suite could definitely use some extra lighting aside from the 3 lamps that are already provided.
As you can see from their profile photo they have 3 children and as the family lives above the suite there was quite a bit of noise from feet in the evening and early morning.
Cindy and Filip responded to both emails that I sent once I had checked in and solved the problems quickly and fairly.