We were quite comfortable during our 5 day stay, and really appreciate the opportunity to stay in a home (one side of a house) at such a reasonable price. The muffins were a nice touch. My wife travels with a black light to check for cleanliness, and gives this home good marks (the bathroom was spotless, the kitchen not bad). There was plenty of room for the three of us. The number code entry made check-in easy. Communication was very good, from booking onward, with speedy and polite replies. The only nitpick would be a couple of doors stick, but no big deal. This was a great location in a quiet neighborhood, yet near BC-17, so quick access to the highway and Victoria or the ferry or airport, not to mention minutes from my cousin's house. Also, it's just a few minutes' walk to a park on the water.