Ashliegh responded fairly quickly to our questions, concerns and requests that we made by email. We did not meet Ashleigh during our 3 week stay. The suite was clean and comfortable and had all we needed (except an iron)! The location is good; it is within walking distance to parks and downtown, and the house is in a quiet neighbourhood. Some basic cooking supplies (tea, coffee, fresh cream, S&P, oil etc) were provided and appreciated. It was all good with this one exception: the suite itself is not well sound-proofed - ordinary, daily activities from upstairs are quite apparent.