Anna went above and beyond in looking after us when we had a crisis losing the hire car keys - we were very grateful for her calming support. The loft is beautiful - it is city centre so we were expecting noise but it all seemed much quieter than we had expected (and we are used to countryside) so very happy. We especially appreciated the rooftop terrace - much closer to the water than we realised so great for watching harbour life and the little water taxis doing their ‘ballet’. A really lovely stay