Youmin was a good communicator until there was a safety issue with the property. After an appropriate concern was raised- he basically refused to address it and for those reasons we canceled the stay and had to file a complaint with Airbnb. Airbnb sided with our position and refunded our money. This property has a good location and hopefully the Hosts will be more attentive to safety concerns and more customer service oriented. We got the impression they really didn’t know the conditions in the property and weren’t really concerned.