Overall I would say this was not a great experience. There were 2 primary problems:
1. I booked the Emperor suite and was placed in the inferior Blue Diamont suite. The Emperor suite is on the 11th floor with breath taking views of the city, while the Blue Diamond is on the third floor looking at the back of giant movie theater building (both can be seen on Victoria Royal Vacations website). While the Blue Diamond unit was clean and comfortable, it was a far cry from the unit we were expecting to spend our 5-day holiday in.
2. The host (Radie) was very delayed in her responses (around 8-12 hours between each). Airbnb offered us a 20% discount while we waited for Radie to reply. Once she did, she said she would work with the owner on a discount for the mistake. After a day, she replied with the same discount as Airbnb. We took it as we had no other option, but overall, I would rate the experience as poor. We booked this place because of the view from the unit, which we did not get.