We had only email contact with Martin and keys were collected and returned via the key safe on the property.
The apartment does have different furnishings from the picture. There was no easy chair which was a shame as the settee was small for three people. The apartment was however nicely done and well equipped. A nice touch was the plug adapter however a hair dryer would also have been appreciated. The location was fine for us although it could be noisy with traffic at times.