We were stranded on Vancouver Island due to ferry cancellations, so this was an 11th-hour Airbnb booking. Thang got back to me instantly, was an excellent communicator, and went well out of his way to ensure we checked in okay (I think he sensed I was flustered by our sudden change in plans so he met us onsite), and that we had everything we needed. The 2-bedroom suite is spacious with a well-equipped and designed kitchen and bathroom, and lots of homey touches. It was the perfect place to unwind after a crazy day. Highly recommend!