I booked this AirBNB for one our clients and Jane is very quick to respond to my messages! I made a mistake with the booking and she connected right away when our group did not show up. She was flexible with rescheduling the new dates and even applied some of the credit from the incorrect booking to our correct stay even though it was my mistake! Thank you soooo much for your flexibility and understanding Jane, our group is looking forward to their stay with you at the end of March!