Right from the get go, Allison was very efficient with replying to us and provided excellent communication from start to finish during our stay. The photos online were a true representation of the space and there were no surprises. For visitors who are new to the area, Allison is very knowledgable on local eateries and activities during your stay. There is also left a visitors guide inside the apartment. Overall the apartment was very clean, smelled great (I am big on smells!) and had all the basics. It was a very cool space: we loved the bathroom and the green roof patio especially! We would recommend Allison's home to anyone who is looking for a great location and a unique space while in Victoria!