Upon arrival the unit was dank and musty smelling. There was debris all over the floor. The dishes and coffee pot (still had grounds in basket) were dirty. The linen was musty and not fresh smelling. The pull out sofa had no support and was very uncomfortable. When these issues were brought to Shaylas attention she ignored and downplayed them, blaming others and taking no ownership. When advised about the linen being musty Shayla stated other guest rave about the linen asking where she get them and we are the only guest to ever complain. Shayla did not even offer to provide fresh linen to us. Shayla never once came to introduce herself during the visit. We were very disappointed with this rental and the owners lack of interest in their guest comfort. We would not return to this rental!