“So I returned to my suite this morning with no access to the unit. I had to wait over half an hour for someone to come let me inside. The lock died or wasn’t working . The host is trying to tell me I told them they couldn’t check it which I never did. They asked to come look in the suite before I entered to gather my things. As a young women not from the area I feel extremely unsafe that I was locked out downtown and I’m greatful I didn’t sleep there or I’d have been locked out on my return.
the host isn’t responding and being very difficult telling me I’m lying the lock wasn’t working when I took a picture and a video of me trying to open it and none of the lights lit up. The person who came to let me in had to use a key. They obviously changed the battery after I left and are trying to tell me I’m lying.”
This is the complaint I left.
Also had no pen, paper, charger or pretty much anything simple you’d expect in a hotel/air bnb . Also left things behind which he won’t respond.