Jennifer and her husband were extremely welcoming and helpful to us! We were silly and did not take into account that our cell phone service plan would not extend into Canada, when we arrived on our ferry we realized we had not written down the address or phone number for our stay with her. We were able to get online and send a message to her to let her know we had arrived but needed her information again. She responded very quickly and we were able to locate her house easily and were welcomed at the door, given a tour of her cute house and lovely garden, and all our questions about touring and transportation were answered, and maps provided. It was an unusually hot day when we visited, and our upstairs bedroom was quite warm during the day, but a fan was provided and with the window open at night we were able to get pretty comfortable. We had a very early ferry ride the morning of our stay, and Jennifer woke up at 5am to provide a breakfast for us to go, including fruit from her fruit trees. We felt so at home staying there, we loved our experience here! located very close to all the wonder in downtown Victoria, however not within walking distance. The bus stop is only about a block down tho and full day city bus ticket only 5$ per person.