This was our first Airbnb experience and it was excellent! It was very easy to contact and communicate with Nicole prior to our trip. She answered emails promptly and provided information regarding transportation to the location. The location was easy to find. The minute we opened the door the accommodation felt very welcoming. Nicole had left 2 lovely muffins, coffees, teas, cream milk, fruit juice, water and fruit for us. All was enjoyed the next morning before heading out to see the sights. What you see on the Airbnb sight is exactly what the accommodation looks like. It is very clean, well organized and just exactly what a person needs when exploring a city. Gilles, Nicole and their two little girls were lovely hosts. They were available to answer questions or just visit. The accommodation is in an excellent location. Within walking distance to the ocean, restaurants, shops and bus stops. We felt very safe walking at night. I would definitely feel comfortable staying at this location on my own. We loved the chickens in the yard! They were great neighbours and provided some entertainment when sitting out enjoying the sunshine. We would definitely stay at this location again. We would also recommend it to anyone visiting Victoria.