We contacted Randi a few days before our stay, and she was very quick to reply back with information on key exchange. Her place was so lovely, exactly as listed in her photos, and had everything you would need, as if you were in your own home. She left a thoughtful Welcome card as well as yummy chocolate bark, and a binder filled with information you might need about the unit as well as local amenities. Our stay was very short, only one night, but you would be more than comfortable staying in her home for a longer time. There was no problem with parking, so we left the car and had a short walk to downtown for shopping and nourishment. Our one-night stay in Randi's home was the last stop before coming home after a month of being away on Vancouver Island. We had just backpacked the West Coast Trail and Cape Scott, kayaked in the Boughton Archipelago, and camped in some beautiful provincial parks. So we were a little homesick and needing some pampering. Randi's place was the perfect place for our last night of holidays!! Thank you Randi!