Anna is a very friendly host, who is willing to help anyway she can. The loft is beautiful and within walking distance to anything Victoria has to offer, from the Museum to great restaurants. The kitchen is well appointed with all the necessary cooking utensils as well as having the fridge stocked with some condiments. This along with the loaf of bread, butter and coffee, cream and milk, what more could you ask for?! The loft is very clean and the bed extremely comfortable. The shampoo and body wash is very nice and the bathroom has plenty of towels. We will definitely be back and have already told friends and family about this lovely condo.