Nice apartment in a good location that makes it a great base for exploring Victoria. The check-in process was smooth and efficient. We stayed as a group of 4 adults and overall liked the place. It was a bit unfortunate that shortly after we arrived the bathroom door lock broke and we were locked out of the bathroom for the first day.
We were unable to open the door again and contacted the host (a property management company). At first, they were reluctant to send someone to fix the door, instead suggesting that we "go look around downtown to buy tools" in order to break into our own bathroom. We had already spent a good amount of time trying to open the door, had four people waiting to use the shower, and had delayed our dinner plans. Frustration was mounting since we all expected more from a professionally managed Airbnb place. They did eventually send someone to fix the door who, unfortunately, also couldn't open it.
While I was looking for alternative places to stay that night, someone in our group eventually managed to open the bathroom door and everyone got a well-deserved shower. We were promised a discount as a make-good by the property management firm but so far haven't received one or heard from them again. You're probably going to have a good experience staying at his apartment, but I was a bit disappointed how they handled our "bathroom door journey" and that it cost us our first evening in Victoria.