Can’t comment on much. Major snow storm had us stuck. We paid a day out and when we couldn’t get there asked for understanding, even willingness to pay for the 1/3 nights we had only just booked. Given we only rented the day before hoping to arrive, it hadn’t been rented. But there was limited willingness to understand. They offered money against a stay later but we live in Australia so will not be returning to be able to use. No other offer or recognition of the situation was provided.