Mark and Michelle were super accommodating. We had to travel to Victoria to await the arrival of our baby. We booked and checked in same day and they were super helpful in the stressful time. The space is a great one if you’re looking for a quiet, separate one from hosts. Kitchen had everything we needed and bathroom was supplied with soap, shampoo and conditioner. The beds are on the softer side so if you like firm, the couch that pulls out or the single mattress upstairs will work just as well. The area is perfect and accessible to most places. We enjoyed our stay!