This was our first AirBnB experience, and we were pleased in all regards. We were fortunate to meet our host who was warm and welcoming, and our Administrator was helpful and attentive from our first contact, and assisted when we had questions. The accommodations were exactly what we needed. Large comfy bed, well-appointed kitchen, lovely private patio under the trees, and laundry facilities – a real bonus after a week on the road. Clean and “green.” The James Bay location is close to grocery shopping and within easy walking distance of museums, government buildings, bus lines, ferry, and all the attractions we wanted to see in Victoria. Internet service a little spotty, but that seemed to be the network, not the router at the house. We would definitely stay here again.