From the moment we booked until we had checked out, Iris was friendly and quick to respond to questions. She was very helpful and flexible to our needs for the space, while still giving us our privacy. We didn't hear a single noise from upstairs! The walkway was well-lit and entry was seamless. The suite was very clean and well appointed. Instructions were clear regarding all the amenities and "house rules", which were very simple and easy to follow. We will definitely return in the future and hopefully be able to spend a bit more time to take advantage of this beautiful location!