Communication was great and check-in/check-out was super easy! We didn't meet Nancy or Andrew in person, but Nancy was always in contact and quick to respond to any questions via Airbnb messages. Great accommodations for bringing your dog along, which can be hard to find! Not only is the location quiet and private, but it was less than a minute walk to a beautiful, off-leash park with trails and lots of military lookouts/bunkers that our dog loved to explore. Will definitely stay here again when back in Victoria!