Diane and Jim are incredibly friendly, kind, caring, thoughtful and helpful hosts who went above and beyond to make sure that my daughters and I were comfortable and had everything we needed during our stay. This was our first Airbnb experience, and we can honestly say that our stay at "South End Gem" exceeded our expectations in EVERY respect. Diane's and Jim's little dog, Teddy, was absolutely delightful as well, a friendly, little sweetheart who made us laugh every time we met him. We highly recommend Diane's and Jim's lovely, little cottage, and look forward to the pleasure and the privilege of returning to "South End Gem" for a second stay.