Unfortunately this was not one of the better Airbnb’s we’ve stayed at.
The Internet didn’t work for the first few days that we were here (kept disconnecting and the network wouldn’t show up). There were dishes that had dried food on them that obviously had been only rinsed by previous tenants. There were multiple sharp kitchen knives, face up, hidden under cutlery in the cutlery drawer that I cut myself quite badly on. Beyond that, there were areas of the house that very obviously hadn’t been cleaned in a while.
I find it bizarre that we are charged a $125 cleaning fee and then emailed a list of cleaning demands, security deposits taken out on our credit cards, and threatened with extra charges if those demands aren’t met (above any other Airbnb we’ve stayed at). Don’t get me wrong, I completely understand the requests such as “it would be really helpful if you could start the dishwasher and/or a load of towels etc. as it reduces our cleaning times” I’m more than happy to comply and help in any way I can. We will often completely clean the suite before we leave as a curtesy, especially if it’s a small family run Airbnb. But I find this company that manages the airbnb for the owners go far beyond that. There were fingerprints all over the windows (it had obviously not been washed) and yet the woman that checked us in made an unprompted comment about us making sure we “clean up any fingerprints that our daughter may leave” while looking out the window after we made a comment that she will enjoy the view (she hadn’t even touched the windows yet).
We did have some trouble with a delayed flight and we were grateful that a delay in checking in was accommodated, but overall I was not very impressed with the suite and would be quite hesitant to stay here again.