She accepted my reservation the day was I and Airbnb were unable to contact her any way. I arrived late (after multiple messages and calls to let her know that I had work). Then when I finally did arrive the location was nnot correct on her ad and I ended up scaring a nice family. After trying another time to contact her after that I finally managed to get Airbnb to cancel and reimburse me (which was a nightmare in its own right and can’t say enough bad things about Airbnb customer support. This left me to sleep outside in a strange city for multiple nights as they were unable to help me in any way.