Orion was a great host and very communicative. He touched base with us prior to check-in as well as following check-in to ensure that everything was fine. He was very responsive to questions/comments. He was also extremely helpful at accommodating our family with a playpen on site for my son to sleep in as well as working with us for an earlier check-in to address my son's nap schedule. The location was amazing, easy to walk to lots of attractions and great food. We loved the condo and would definitely stay again if we return to Victoria.