My review is going to be very mixed and I’ll explain why.
The check-in process was not acceptable, we couldn’t get into the building as the process required the owner to manually buzz us in. That didn’t happen. We arrived several hours after the permitted check-in and couldn’t get a hold of the owner for more than 18 hours past our check-in (yes, we didn’t hear from them until the second day of our stay in this unit). The owner mentioned he lost his phone so wasn’t responsive for that reason but this brings me to the question of why not simply email us or message us on the Airbnb app on a friends phone or computer? We tried calling and messaging. AirBNB is a form of business and it certainly didn’t feel that way as we paid for a space we were not provided the promised entry into. Instead, we stood on the street and pleaded with residents in the building to use their fob to let us up to the necessary floor as the building is quite secure and fob access is needed at multiple entry points. Fortunately we were let in reasonably quick with the help of two residents.
Outside of that issue, the unit is in a prime location - super quick access to all the best restaurants and wharf street (Main Street along the water). Parking isn’t too hard to come by in the paid lots or on the street, though we also stayed on weekdays so that may have helped. The place was clean and had slippers, juice boxes and chips for creature comforts. Bed was clean and comfortable, full kitchen and laundry amenities are also very nice to have. Was noisy in the early morning (6am-7am ish) from the spin studio in a neighboring building (the spin instructors are very vocal and like to keep the windows open), the garbage truck going through the alley, and the seagulls since you’re quite close to water. That can all be forgiven though as I understand with a prime downtown location you’ll encounter regular noise. The host does ask you to do some laundry and light cleaning prior to your check-out as well, perhaps more than some other hosts would ask, but we didn’t mind.
This place would have gotten a 5 star review had we not encountered the major hiccup at check-in, it’s hard to see past that.