The place was lovely, Zoe was easy to communicate with. We had an issue with the dishwasher upstairs not working, so we let her know. She suggested some options, but we ended up having to handwash our dishes- we could have used the dishwasher in the downstairs kitchen but didn't want to take them downstairs to clean. Overall, the place was comfortable, there is some noise from the ferry but that was expected... I did wake up to birds chirping so it is quite peaceful for the most part.
Zoe let us know the heat wasn't working in two of the downstairs bedrooms, but she let us know how to flip the switch to reset it on the breaker box. We hadn't noticed any lack of heat, so not a big deal at all. We had to pay an additional pet fee, which was confusing- so we left cash but was able to get half refunded easily with good communication with Zoe.
Overall good stay and lovely neighborhood and convenient to ferry system.