Alex met us upon arrival and his friend assisted us with check-out. Thanks to Alex not having guests the night before, we were able to check-in early, which was incredibly helpful! Alex was very communicative and he had great recommendations for local restaurants and attractions. The apartment is gorgeous and is just a short walk from all of the fun / worthwhile shops and sites in Victoria. Everything you need is provided in Alex's place, from tons of extra linens to cookware and even some food. One tip for visitors: the apartment gets quite warm on sunny days and there really is no way to cool it down much at night (only A/C in the hallway, not in the unit itself), so be ready for toasty evenings. But regardless of that, we'd stay there again in a heartbeat!