Jordan messaged me that the room will not be available until 4pm. I messaged him at 5pm that we are on our way to his place (1 hour drive from Victoria), but I did not receive any reply from him. When I got there around 6pm, no one was there to open the door for us. I used the door lock code that Jordan shared with us, but it did not work.
Because the signal was weak, I drove 10 min to get to a place with reception and called him. He told me that he is in Ontario and he cannot reach his renter (which was supposed to be there when I arrive). He asked me to drive back and try a few other options like trying some tricks with the door, using the back sliding door, and trying to find the hidden key. No luck and finally I had to drive another one hour back to Victoria to find a hotel. We finally found a place at 10pm.
Jordan refunded us with the money and apologised for the inconvenience.