Lydia and Tim respond to messages quickly. Easy check in with the keypad door lock. A very no frills place in a great central location. The kitchen is even stocked with condiments and teas, etc as well as bottled water and eggs in the fridge! Comfy bed and all around clean space. You can occasionally hear the tv of the adjacent suite in the evening but it’s not a deal breaker for us. We would definitely stay here again!