Amber was a great communicator from beginning to end. If there were any issues they were resolved almost immediately. This place is brand new and in a very nice upscale neighborhood. It's location is right off of the Trans Canada highway so it was easy to locate. She has young kids as do I so it was nice that she was understanding. The suite is private and has everything you need. I would highly recommend Amber's place to anyone looking for affordability and great location. Myself and 2 small kids had more than enough room and her husband and her let us have a toddler bed so we all could fit comfortably. I was able to explore Vancouver Island and have a nice vacation with my kids :)