What an AMAZING experience!! We met with Carene when we arrived. She showed us to the room and then toured us in the rest of her lovely home. Carene made us feel like we were truly good friends coming to visit rather than just BNB guests. We found her warm and inviting and she made sure we had all of the necessary items to make our stay comfortable and enjoyable. Carene intuitively provides that great mix of privacy and engagement. She was able to provide excellent guidance for food and entertainment. One evening we were able to spend with her at one of the lounges enjoying an act that she had recommended. Again, it was great and exactly what my wife and I were hoping for in an evening. There is more than one BNB in Victoria but I would hesitate to think there is a better one. My wife and I highly recommend this home and this hostess.