Bianka is lovely and was quite attentive to our needs. The location is great and easy to access. It is very clean. The only downside is having to move the furniture around to open the sofa bed (which is very comfortable) - the living room is quite small and the coffee table large. If you have to get up in the night, there is no room to walk around the table to get out of the room. The suite is also not suited to tall people! I almost brought my 6'3" son with me and he would not have been able to stand up fully in the suite. It worked well for us though without him. Bianka left some nice touches for us and she is very pleasant to speak to.