Gloria met us with the keys and instructions that were very helpful. She put fresh flowers in each room and had a fire ready in the woodstove! As per her write-up, I wouldn't rent this with little children as the upper floors could be dangerous. Nor with two couples if you want privacy- the bedrooms are open and you can hear everything:) We enjoyed the quiet, (it's far from amenities, so be prepared for driving if you want restaurants, coffee shops, grocery store, liquor store, etc.) and the sounds of several species of birds around the property. There was a lovely beach/walk at the end of the road, a five minute drive. The kitchen and bathroom are small but thoughtfully stocked and we even tried the complimentary Saltspring Coffee. We would recommend this spot and although the price seems steep, that's the way of rentals these days! Not many cheaper choices on Pender.