My parents stayed for ~5 days on two occasions and had nothing but nice things to say about it. Check-in was very straight forward, and the unit was immaculate upon arrival. The interior facing unit is quiet as it does not face the street traffic. The balcony and view of the garden was very nice to enjoy with a cup of coffee in the morning. There was plenty of room, and the kitchen was well-stocked and easy to cook in when not going out for a meal. Check-out was similarly simple, and Andy was always very easy to communicate with. My parents would definitely stay here again, and highly recommend it to anyone wanting to be in a safe area downtown, walking distance to everything, with all the comforts of being at home.