Jacky nearly overwhelmed us with her kindness and thoughtfulness. To begin with, she was very prompt in responding to our request to book. She went out of her way to answer questions about our travel plans from Vancouver to Vancouver Island. We arrived late in the day at her beautiful little hideaway and immediately felt at home. Little touches like cream for our coffee and bagels for the morning made us feel very welcome. We had two wonderful evenings luxuriating on her decadent leather sofa nestled in blankets soft as clouds. Jacky delivered on her promise that we would have two great nights' sleep on an incredibly comfortable mattress. All the way around, she made our stay on Vancouver Island very enjoyable. Our only regret was that we couldn't stay longer.