This rental is an absolute winner in every category you can think of. It started with a very easy check in and quick responses from Miriam. There is a coffee bar what is the Darius options to make coffee. There is a kettle a Keurig as well as an espresso machine and all pods creamer and sugar provided. Bath salts and bath bombs available to soak in the huge tub. Comfortable beds and pillows as well as the most comfortable sofa bed I have encountered. Heated pool and hot tub outside was an absolute bonus. Towels and bath robes are also available for you so I’m going to the pool.The location is great being close to the Empress Hotel and shopping. The kitchen is fully stocked was all utensils we needed. Great building and can absolutely recommend this unit when you go to Victoria.