Nicolas was very great and prompt communicator. The parking pass was taken by previous airbnb'er.. and I was very appreciative the parking costs were refunded. The place was pretty clean, although I do feel like personally the bathroom needed little extra attention. I also felt like 4pm was a late check in and 10am is a early check out. However when I showed up at 4.30pm and desperate to get out of the freezing rain, the cleaner was still there and told me to come back in 30mins... so that didnt make me too happy. Luckily the Drake across the road has yummy food and super warm and cosy. As someone travelling for work there were no extra special touches like tea or coffee in the cupboard. Those little things make all the difference when your travelling for work. I am not staying long. I am not going to the supermarket to do a shop prior to arriving. All and all I was safe, warm and the place was comfortable.