Susan is an excellent host and is a pleasure to communicate with. She went out of her way to meet my needs as I didn't have a rental car and needed to drop off my luggage early. The neighborhood is very pretty and close to Sydney and the BC Ferry's. I loved the laundry unit and was able to freshen up my wardrobe prior to my next stop. The suite is perfect for a single person or a couple and everything is very comfortable and quiet. I would stay here again if I wanted a spot away from the high prices in downtown Victoria. A rental car would be nice as you can get around very easily.