Shaun checked with us on the time of arrival and greeted us in person when we got there. During our stay it turned out that we got locked out of the place and when we messaged him, he left a spare key for us and let us know where it was so we did not have to worry about driving back from Victoria to pick it up during the day. Communication with Shaun was always super fast and that is something we appreciate in a host. The place itself is in a beautiful setting - a bit removed from Victoria downtown and Butchart gardens (our main destinations when we were there), but well worth the drive. We saw deer outside in the morning. His place is perfect for a family of four. If there's one nit I could pick on, it is that there's only one bath so it took us longer in the morning to get ready. Just wish that we had more time here than the two nights we spent! Would definitely recommend Shaun highly as a host.