The booking process was seamless with prompt responses from Indy who was quick to reach upon check-in/check-out. The condo is as presented on the website. I am a stickler for cleanliness and had zero concerns about this property. Indy provided clear instructions for the use of appliances within the suite and we found this helpful. The condo building is located in a neighborhood close to the thick of things yet far enough away to feel peaceful and out of the hustle/bustle of downtown life. We walked most everywhere in Victoria but had access to our vehicle in the underground parking if we wished to travel to further destinations. We would definitely stay here again and fully endorse it for those considering it for their stay when in Victoria.