Due to a change in circumstances, we ended up having to forgo the opportunity of staying at Andrew and Nancy's residence at the time of check-in. So I can't comment on the actual venue itself. However, I can say that Nancy was exceptionally communicative and very reasonable to deal with at all stages of booking, prior to check-in, check-in and afterward. I appreciated her responsiveness and communication. She was accommodative with our circumstances. Prior to check-in day, she also provided some welcomed recommendations for fish 'n chips in Victoria :)