Andrew and Nancy were communicative in the booking process, welcoming, and provided suggestions of things to do. The home is in a quiet, peaceful neighborhood and walking distance to the wonderful Macaulay Point park. It is a quick drive to downtown Victoria and the attractions there. The rental was very clean and well stocked with whatever we may have needed. The railing on the loft was lower than I expected, which made me a bit uncomfortable because I sometimes get up at night. However, we all slept comfortably and really enjoyed the space!! I definitely recommend this place.