Chad greeted us upon our arrival after the ferry. He knows the timing of de boarding to the minute, but was early just in case we broke the record. The place is q great getaway spot in heart of the gem of a city, Victoria. The loft was super comfy as was the pull out sofa, I tried both. Everything was well appointed and had more than we needed, including every way to make coffee! Also, helpful to have earplugs provided since you are in the heart of downtown so with the windows open in summer it can get a bit noisy. The roof top is a Great place for a sunset. All in all, Chad and Amanda's lift made our visit to Victoria a great one!