This place was a real gem. In the middle of a lively neighborhood, yet tucked away so it was quiet, with a world class caffee at its footsteps and wonderful streets and alleys to explore, our vacation felt like we were in Europe, only that it was only 3 hours away from our home in Seattle and it had the unique east meets west flavor Victoria provides. The teas provided and luxurious bath products enhanced further the experience. Communication was great!