The location of this place exceeded our expectations, I was looking for a spot where coffee shops, bakeries, the museum, boutiques, restaurants, were at walking distance while still quite and very clean. This place met all that and Angela's quick responsiveness helps to get you convinced that this place is perfect (if you are one or two people staying, otherwise it might be too small).
First thing I checked was how clean the suite is and it was absolutely spotless! I only found one cleaning cloth in the dryer that the cleaning team might have forgotten. Then I tried to use the ladder to get to the loft bed and although it wasn't very comfortable doing it the first time, I was going up and down the following day. Just make sure to not have any fear to heights when selecting to sleep on the loft and also close the upper blinds so you don't get the sunlight on your face early in the morning. The beds are very comfortable and the pillows/covers are super clean. Having a washer/dryer helps for light packing and a detail that I liked very much was that they have unscented detergent. The kitchen was absolutely clean, no cooking marks on the stove (that got my attention) but who would cook while having so many restaurants around?
We had a problem with the entrance door at our arrival and it took a bit more than an hour to solve it. Fortunately, Angela's team brought us to her office to shelter us from the rain while waiting to get the lock fixed.
The only situation that surprised me was the request to load the dishwasher, bring the garbage out, and throw the towels to the laundry. I would have appreciated to know this at the beginning of my booking so I could plan accordingly. I had to make changes to my schedule the evening before my departure to accommodate such request.
I would definitely recommend this place to those who come to Victoria for a culinary experience and that expect a high level of cleanliness.