Amy and her family were incredibly kind and hospitable. Communications were clear and friendly. I was staying with my two year old daughter, and they were understanding about the early-morning noise we made. Her kids even shared some of their toys, which my daughter appreciated. The space itself is clean and comfortable, and I was happy to have a large desk for writing.The kitchen is minimal, but the location is amazing, so there are many cafes and restaurants close by. We also loved being so close to the water and the playgrounds in Beacon Hill Park. We hope to stay there the next time we visit Victoria. Highly recommended.