We did not have the honor of meeting Martin, but the entry into the apartment was flawless once I figured out how to get the code to the key box. (my fault entirely) The apt was clean, comfortable and had all the basics necessary for a few days in Victoria. It was near grocery stores, a short bike ride from all the downtown attractions, and had a secure place for our bikes under the stairway just inside the foyer. Awesome time in Victoria, enhanced by the comfortable apartment to come back to after a busy and, usually tiring day. Thanks!!