Hosts are friendly and were fairly quick to respond. Place is in an amazing location right in the heart of downtown. Place was modern and clean. Reasonably priced. Check-in was easy as the intercom goes to their cell phone and they buzz you in. Only a couple complaints: there was no working light in one of the bedrooms as between the two lamps in the room one had no bulbs and the other was burnt out. There was no coffee maker/pot or wine bottle opener. If those items were addressed I'd stay there again in a heart-beat. It is a newer place so I'm confident they will be addressed and this will be an A+ place.