The location is ideal, walking distance of everything in downtown Victoria, bright, clean space that has everything you need to do some cooking and spend time if you want. The beds are firm but not uncomfortable. The bathrooms are well appointed with shower items that was a pleasant surprise. The communication was always very prompt and check in was enabled very quickly. Amanda was very helpful and available. It was also a very quiet place to stay even though we were there over New Years and there were bars across the street.