I can’t tell you what the unit is like unfortunately. We were really looking forward to staying here, but upon arrival I opened the door to a completely different unit.
Radie informs me the unit we were to be in flooded the week before, and that someone on her staff was to contact me on Friday.
We were checking in on Sunday, and I had been messaging them all weekend about checkin time which they had changed. I received no responses, nor was I told at any time the issue.
So we end up in the unit at 4:30 Sunday afternoon. I immediately call. Am told there would be no discount even though the other unit looked on a parking lot and did not have the beautiful outdoor space this one is listed with.
After a while I am told that if we wish to stay we can have a $100 discount over the 5 day duration. It was not even close to sufficient.
Let me stop for a moment to say that while this is happening upstairs in the unit, my poor mother is in the car, in the entryway parking for the building, with her husband and my children. She gets out for a moment and walks to the front entry to try to reach us. She can’t so she goes back to the van and is followed by a vagrant druggie. She gets in the van and locks the doors. He proceeds to try to enter our van numerous times, and then starts licking the windows. I did not know this until after I came back down, but it certainly did not add to the wanting to stay. We have stayed in this building before with another host, and noticed the vagrant population is quite active this time as compared to last in this location.
We leave and decide to try to find another unit with AirBNB, but there are only 2 others available in the downtown area. One was an area we did not feel safe with, and another was 500 a night! Because we had been given ZERO notice, we are now in a 4.5 hour search, with 4 adults and 2 kids, in the van, on the side of the road in Victoria. Finally, at 9 pm, we end up booking with a timeshare when we just reached the end of our rope. I see never been soooo frustrated with an AirBnB experience, when it all could have been avoided if we had just been given sufficient notice. It seemed all very underhanded the way it was handled.
The only good thing I can say is that Radie did offer to hold the unit until we found another place to go in case we needed the bed, but there was no chance of going back to that unit if we could at all help it, not because of the unit, but because of the host.