It was very cute and did appear clean upon entry so my initial thought was positive. The bed looked messy so I pulled the duvet back and found it had not been cleaned and the person before me slept with their dog. Dog hair was all over the entire space and on the kitchen island. I found a fitted sheet in the closet so I changed it out - but as I arrived late - I had to sleep in a dirty bed the first night. They also told me there would be coffee for the nespresso - but there wasn’t - just the dirty machine and used pods. No soap in shower but I used the shampoo and watered down dish soap to do dishes. They refunded my cleaning fee - but I couldn’t enjoy myself after arriving and having to sleep in someone else’s mess.
They did come the next day and change the sheets.
They did apologize and felt bad about the situation.