Mike was friendly and available if needed. The family was in the main house on the property so we felt safe but independent and private. The property is in a great location, quiet but easily accessible. There were three of us and our dog so the two levels were perfect. Unfortunately the circumstances for our visit kept us busy in Victoria so we couldn't take advantage of the lovely outdoor area on the Gorge waterway. Maybe next time we'll be on more of a holiday and we can enjoy the canoe and the lovely deck overlooking the water.