Bed sheets with tens of pubic hairs and head hairs, and a duvet that reeked of body odor.
We pulled back the made bed to discover tens of pubic hairs and head hairs on both the top sheet and bottom sheet. The duvet also reeked of body odor. We had no other option but to sleep fully clothed and use our beach blanket as a cover, because the property is run by a company operating in regular working hours, and not an individual owner.
We emailed the property manager to inform them that both the sheets and duvet needed to be changed and requested a partial refund. The next day, they changed the sheets but didn't change the duvet. They ensured us that all duvets are washed and that they changed our duvet, which was a comically obvious lie since we could still smell the body odor in the duvet. They only refunded us the cleaning fee.
The location is beautiful, but unless you're okay with sleeping in uncleaned linen and being lied to about the cleaning standards, I wouldn't recommend staying here.