Conveniently located in downtown Victoria, with an efficient and attractive design, this space had all the amenities we needed for our 2 night stay. Communication was OK. The autonotifications about key access were confusing because they did not seem to relate to our situation. the management company was somewhat responsive to two unfortunate issues: they were able to fix the fridge/freezer problem that previous guests had commented on towards the end of our stay, but we had no table to eat at or work from. The table connected to the Murphy bed is broken and unusable. That was very inconvenient. Some blinds to cover the upper window would be appreciated as the room allows in alot of artificial light throughoutthe night. But if these issues are addressed, this would be a 5 star space.