Noisy location at night. The heat was turned up and we had to call for help, as the balcony door was jammed shut. We were promised the door issue would be resolved the next day, but that promise was broken. They did nothing, except gave us a very minimal refund that did not respect what we had to endure. We spent much time we had hoped to rest, going out to cool down and get some fresh air. All in all, it was a very unpleasant experience.