Although we didn't meet Rose-Marie, she was always available to us during our stay. She left some treats for us, which was so thoughtful! The suite, which is really an apartment is clean, quiet and VERY comfortable. After a week of camping, we needed that amazing shower and bed. I slept like a rock! It's also close to a bike/pedestrian trail that takes you downtown. I would absolutely recommend Rose-Marie's place for anyone visiting Victoria!