As directed, we called Janine on arrival. She was there in minutes! We received 2 fobs, clear instructions, and an introduction to the concierge (available 7 am to 7 pm daily, as well as emerg #)
The apartment (<500 sq ft- common in Victoria) was spotless, and has lots of storage/ adequate utensils/ a comfortable bed/ washer-dryer.
The balcony is spacious, has comfortable seating and an incredible view!
Location is great- upscale market style eateries and bakery across the street.
The front door of the building is actually just around the corner from the street address- very obvious when you get there.
Janine was very pleasant and helpful each time we connected with her. We’d gladly stay here again!