The place was very clean, spacious and as in the pictures. The location is great as it's only about 15 min drive to downtown. Heated towel rack was something new. Place is great as per the value. Jason is very attentive and responsive. He showed us around the place upon check-in and suggested the places to visited next day as well. However, our trip did not end at a very nice note. It was my birthday the day we had to checkout of the place and the night before, I was on call with my parents at midnight. I first received a message (which i happened to see later) and then a call asking us to "shut it down" instead of, for example, "could you please lower it down?". Next morning when we checked out, i left a message about the key whereabouts and saying that although i know it's mentioned under the house rule about the quite time and my apologies about the inconvenience, the message and the phone could have been a little polite. This was followed by few message exchanges where Jason just wanted to make sure about pointing to our mistakes, which is ONLY exaggerating the fact that my boyfriend parked the car twice in the wrong direction. Please note that Jason himself asked us to park our car on his lawn which he later put on us saying that its illegal. Moreover, i do not expect that a call would disturb someone upstairs when i booked the entire place. His last message ended saying about giving a bad review when he couldn't handle a little negative feedback. His way of talking to guests is by point out their "common sense". All the politeness was thrown out of the window when i messaged about call last night been rude. Also, the iron, hair dryer and some toiletries like shampoo and bodywash were not there as mentioned in the posting and we had to get them on the first night. The hand wash bottle was also almost empty and finished even before the first night.