We had a wonderful stay at this apartment. Check-in/out were easy and flexible, Wendy was very responsive and able to accommodate our later than expected arrival time. The location is prime - close to the shopping district and many of the sights of Victoria. It was a 15 minute walk to the south end of the harbor where the museum and Empress are located. The apartment is perfect for a family with a small child and comes with a pack-n-play. The apartment is very toddler friendly - no tchochkes for little hands to discover/break and the deck has glass panels from floor to railing so it felt very safe to let her wander around on it. We were pleasantly surprised at how quiet the apartment was with the windows closed, we noticed no sounds from upstairs or adjacent neighbors. We appreciated the two fans provided as the weather was hot. Would definitely stay here again! Many thanks!