Cindy was very friendly and helpful when I asked to check-in early. The cottage is small, cute, clean, and cozy. The location is also incredible - I went to the beach everyday. A warning for anyone traveling without a car and visiting the University of Victoria on foot: there is a steep hill on your way to campus (be mindful if this is an accessibility issue, but disregard if you enjoy a light hike). The WiFi in the cottage is also very poor and was quite the upset. Luckily I was working at UVic and I was able to connect to WiFi on campus.