Great stay! It was a very comfortable space with ample of room for three. Has all the basic amenities for a few nights' stay as long as you don't intend to want to cook or eat meals in. It's great for being out and about all day and coming back to relax and unwind before doing it all over again tomorrow.
Location is great, all areas we went to were quite easily accessible from here.
Main downsides for our stay was that the sofa-bed was very uncomfortable; even with the foam mattress on top, you would sink in and feel the sofa frame. Also there was a lack of available or conveniently located power outlets. We had to unplug a few things like the fan and massage chair in order to accommodate our laptops or want to boil water with the electric kettle; and even then only 1 laptop had a long enough cable to be routed for use at the table while the others were forced to create a space if they wanted to be on their laptop. No outlet found in the bathroom for anything like an electronic toothbrush charger or hair dryer if you have one.
We'd still want to come back next time we want to explore more of Victoria, but we'd probably only have 2 people sleeping on the bed or come prepared if we have a third that needs to sleep on the sofa-bed.
Jessica was very quick to respond to messages. We didn't need to interact much but she was very pleasant in the few messages that we did exchange.