Stay at beautiful apartment soured by invasive hosts
If it weren’t for the hosts’ behavior, our stay at this apartment would have been fantastic. The apartment is beautiful and the location is great. However, I DO NOT recommend staying here, as the hosts are invasive, rude, and overall dismissive of our concerns. After negotiating a late checkout, my partner and I were getting ready to leave the apartment (I was getting dressed and he was coming out of the shower) when Bonita let herself into the apartment with the next guests despite our insistence that we needed a minute to finish getting ready. After seeing that we were still there, she and the guests left, but a few minutes later, Peter knocked on the door and once again, despite repeated yells of “one minute please!” let himself into the apartment, and only left when we explained that we had negotiated a late checkout. This left us feeling unsafe and violated, but when we confronted them about the incident, they were unapologetic and dismissive, insisting that we should have locked the door (which we are almost certain we did). We have yet to receive a formal apology from the pair. Privacy is the #1 thing that hosts must respect for their guests, and our privacy and safety were violated to an unacceptable degree. I strongly discourage booking this apartment or any other locations that may be managed by Bonita and Peter. It’s a shame, too, because the apartment, location, and overall experience in the city was wonderful, but the hosts’ conduct was simply inexcusable.
tl;dr - Hosts walked into apartment prior to checkout, violated our privacy, and offered only excuses when we talked to them about it.