The suite is a charming basement suite with two bedrooms, a kitchen, a living room, a desk/reading area, a bathroom, and access to a shared laundry room. We found it well-equipped and spacious and comfortable for our family of four. It was extremely clean (including all the dishes)! There were plentiful supplies of kitchen linens and bath towels, and extra pillows and blankets. Laundry supplies were also available. There were also some spices and coffee/tea. There are a few board games and a TV (which we didn't use), plus a table and chairs in the secluded backyard for outdoor relaxing.
Graham and Becky were unfortunately not available in person during our stay, but they were very helpful before and afterwards. A family member assisted us with checking in and questions during our stay and she was very responsive and helpful. Everyone was accommodating and we felt welcome.
As a family with small children we can stay in hotels for short stays, but for a week we wanted something that had more space and a kitchen. This suite was perfect - it gave us all space to relax and rest comfortably, and cooking meals was easy.
The location is fabulous, in Oak Bay near the wonderful Willows Beach (walkable) - we visited to walk on the sand and to explore tide pools. It was easy to drive to downtown for touristy things and to Elk Lake for a couple of beach days. It was very close to the Oak Bay Recreation Center, where we enjoyed an afternoon of swimming. If you need other exercise, the suite is very close to the roads that run along the coast for a wonderful run or bike ride.