Nancy and Zul were communicative and attentive through texts and phone calls. Check-in is simple. A garage is available for you to use. There is an elevator from the parking spot to the condominium. It's not a long haul if you have a lot of stuff. Be sure to secure the fob in order to park your car, first. Their place is just as described in that it is in the heart of downtown. Linens were soft, pillows and bed made for a good night sleep. We slept with the window open and the fan on and were not awoken by traffic or sirens.