Overall great experience and as expected! Nice people.
Host(s) seemed impersonal at times or robotic at the beginning. It text messages each image separately, and on two occasions I received ~7 texts about all the info for check in, which I acknowledged the 1st time, only to receive it again the next day and when I inquired I was simply thanked for confirming instead of recognizing it was a bit of a nuisance. At another point someone wrote “I will let the hosts know”. I recommend having one person manage communications with guests to maximize for positive communications. If you have this outsourced to a friend or otherwise, there is less in it for them to treat guests with careful customer service. Otherwise, it seemed as if the hot tub was a bit of a nuisance to ask to use although was advertised. Being reminded to shower in advance is a bit infantilizing. Instead, link to your rules and hot tub requirements and include that. Hope this is all helpful.
Minor criticism, would return!