Barb was fantastic throughout the booking process and in the days before the reservation. She made sure we knew what to do to access the suite and the extra touches like lemon water and wine were very thoughtful as we had a longer day travelling than we thought! The suite was ideal for our trip with our 8 month old son and his grandparents, and our shepherd cross George. We had everything we needed and were comfy and cosy. The suite is ideally located with a grocery store nearby, short drive to Victoria and to the Butchart Gardens. George had a blast on the beach near the house too!