Fantastic stay at the Herald. Very clean, close to everything and great communications with Katie throughout. There are a lot of extra touches here and there and everything you could need is available. It was big enough for a family of three.
The only reason I'm not giving full stars is check-in was two hours late because the cleaner was late, which was inconvenient after a long day of travel and a jetlagged family. I need to emphasize that Katie was very apologetic and said this was not the norm. Other than that little hiccup, a great stay and I would totally recommend staying here to anyone.