I couldn't have asked for a more perfect place to stay while in Victoria for a couple days. The place had a lot of character and was very cosy, comfortable and clean. The details and decorations added a nice feel and ambiance to the place. It had absolutely everything we needed and more. Michele was excellent at communicating with us from the beginning to the end of our trip, and had great suggestions for restaurants. She was very accommodating to all our needs and I would highly recommend staying here to anyone.