This is the way it should be. The booking and check-in processes were seamless, communications very professional, timely, and pleasant. The condo is lovely, super clean, properly appointed, very comfortable, great balcony, lots of storage space for clothes. The building is very secure, has multiple access points, excellent parking, superb location. And re the location itself - surrounded by great food and coffee, of which Victoria has much to offer. Easy walking distance to so much worth seeing - and if you want to go on a 30km urban hike, you won't run out of things to see and do. Great opportunity to stay in the city and feel like you live there as opposed to being a tourist.