We stayed at this place during the Easter long weekend for 3 nights, there was a technical problem with the TV in the living room, it was flickering and were not able to watch Netflix or Cable. Raised the issue on day 2 but the property manager took no action and indicated they would send tech support after the long weekend which was after our check out. It is fair to expect a professional property management company to address problems in a timely fashion. We asked for a small refund (around ~12%) which was declined.