This unit is on the owner's property, which was handy as they can deal with any issues promptly. There were no issues at our stay, however. Worked perfectly for our family of 5. Girls loved the upstairs loft and we had plenty of space to relax downstairs. Big bonus for our girls were the swings in the backyard. Great for giving them time outside while we decompressed from a day of touring inside. This is a great place in a great location!