The check in was a major inconvenience. To get in we needed to go to a lock box that was off site and we could not get into the lock box. After talking to property manager they sent a how to video demonstration and it still didn’t open. Then we were given the owners number and they said we had been given the wrong information to what lock box it was and then we were told we needed to use a key to pry it open. It was a half an hour procedure to just pick up the key, from a place that was 1 hour away from the apartment we rented. The actual apartment was fine, clean and comfortable. But wouldn’t recommend this place with this check in and check out protocol being so ridiculous.