As my first time using airbnb, Kyle set the bar high. He and his wife were very friendly and welcoming and thorough in making sure we had the info we needed for staying in their home. The rooms were very clean and all had their own keys so we felt comfortable leaving our belongings in our room. The location was perfect for our stay (right next to UVIC and close to grocery stores and restaurants). I definitely recommend staying here and will do so again if I visit Victoria again.