I stayed here for 4 nights in late April with my 13 month old, disabled mother who is in her mid 60s, and her partner who is in his 70s.
The Good: We loved the gorgeous views of the valley. The unit is VERY spacious (1600 sq ft). The location was ideal for us (close to Butchart, Butterfly World, Wineries, Sidney, and Victoria). The over-the-door towel racks in the two bathrooms were a very nice touch so you can easily reach your towel without stepping out of the shower/tub. The unit is laid out really well with the master bedroom on one side and two other bedrooms with shared bath on the other side. The 3 TVs were nice (living room, master bedroom, game room). The toilet paper, towels, and bedding were all really nice quality and there were plenty of extra. There is great water pressure! The mattresses were all very comfortable. The unit was spotlessly clean when we arrived. It was nice that coffee, fresh local farm eggs, and little milk/creamers were provided. All the kitchen appliances were very clean and worked well and the layout of the kitchen is great for cooking. The bench by the door to sit on to put on and take off your shoes is perfect. We really appreciated the comfortable chairs and pillows on the deck to sit and enjoy the view. It was sunny during our stay but the umbrellas, umbrella holder, and coat rack by the front door were thoughtful touches. The management company was always very quick to respond to our messages. They provide a pack n play, stroller, and strap on booster seat with tray.
The Not-So-Good: The unit in it's current state is not ideal for people traveling with small children or disabled/elderly people. There is a steep driveway and 9 steep stone steps with no handrails to access the unit. When you enter the fenced backyard area there is a very dangerous tripping hazard where the cement step/lip meets the rest of the cement patio. The dining table and kitchen table are both bar height which are very difficult if not impossible for disabled people and young children to sit at (we had to sit on the sofa to eat our meals). The bed in the 2nd bedroom requires a stool to climb up onto the mattress. There were numerous childproofing concerns (no stair gate, two large heavy floor height potted plants, no tub stopper in shared bath, three tippy glass pedestal tables and a glass coffee table, etc). There were no screens in any of the windows, no luggage racks, only one kitchen towel, only one oven mitt, only one box of kleenex, and no cutting boards aside from one huge cumbersome wooden one. The curtains in the bedrooms and blinds in the living areas block virtually no light so I woke up at sunrise (6 am) everyday to bright sunlight. There were assorted minor maintenance issues we reported to the management company so they can make the necessary repairs. The west facing living areas get very hot in the afternoon with the sun beating in (even if the blinds are closed) and there is no AC or fans (only baseboard heaters). It was in the mid-60s when we stayed.