Excellent 3 week experience. Introduction information was welcoming, complete and very clear. Hosts were responsive immediately to minor questions ... how to work the oven and the TV, getting a second key. The condo was clean, well stocked and is exactly as represented in the pictures. Furnishings are comfortable, linens and towels are good quality. The downtown locates perfect - easy walking to museum, inner harbour, shopping, restaurants, bars and pubs, miniature world, Empress Hotel, whale watching, harbour cruises and so much more. Highly recommend! Thanks so much :)