If I could I wouldn't give them any stars. The reason they are getting All one stars is that they canceled on us the day we were checking into this condo.
We are not from Canada so we relied on wifi to use our phones. I sent messages to them that morning about that we would arrive around 3. I never heard from them. They didn't even have the common courtesy to notify me they were cancelling. I learned that the reservation was canceled at 2:45 pm when I clicked on Airbnb app I saw that it said canceled on the reservation. We had parked in the visitor space they told us to wait in for check-in. We got on wifi from the coffee shop to see if there was a message from them. I was so perplexed when I saw the word canceled on the reservation. I didn't know hosts could cancel the day of a reservation.
It was very stressful to try to find a new place to stay the moment we arrive in a new city. We all got on our phones and figured out if we could even afford to stay in Victoria since day of prices were so expensive and all of the places that were reasonably priced had no vacancy. The extra cost was not a part of my teacher travel budget. Thankfully Airbnb helped out a little bit or we would have had to leave and miss out on our vacation time in Victoria due to the high price of same day reservations.
If you need a guaranteed place to stay DO NOT make a reservation here!