Lisa was very kind. She replied to all my messages right away. I missed a flight and arrived very late, but she managed to leave the key somewhere else for me to pick it up.
The place was great, with all the amenities that I needed. The flat is located in a good spot, just a few minutes walk from Victoria downtown, and just in front of a bus stop that goes to the University. There are a few cafeterias and nice restaurants close by too.
I will definitely contact Lisa again next time I am in Victoria.