Neil was very accommodating for my arrival, very welcoming and helpful in getting me settled and familiarized. He checked in shortly after my arrival to make sure everything was ok, and it was. It is a comfortable little suite, with the en suite bathroom a nice perk. Definitely convenient to bus routes and major routes through Victoria. It was about a 25 minute walk to UVic mostly through some shortcuts through quieter residential streets so that was nice for me.