Terry was very prompt to respond to my inquiry, it made my decision very easy to have our guest stay in their condo. Terry even came out of his way to provide me with the key to the condo ahead of time which I thought was very helpful. Our guest who stayed in the condo thought it was very comfortable with all the amenities of home. Terry made it a point to make sure that our guest found his way there okay and that he got settled into the condo, overall a very positive experience and a comfortable place to hang your hat :)