Angela was very quick at responding to any questions or concerns and was very helpful in the booking process. The place was very clean and organized and at the perfect location with a nice view and walking distance to restaurants, Chinatown and so on. Unfortunately there was some damage caused from previous guests so the early check-in that we were promised was not delivered and had some delays to our plans due to not having a key fob in the room and waiting for one to be delivered along with the key that was delivered was not the correct one for our door. We really appreciate the the fact that assistance was a phone call away during our stay.