If I could give more that 5 stars I would. All communication with Bonita was quick and easy. Check in was easy and I appreciated being welcomed in person even though I arrived late at night. During my stay, Bonita checked in several times and I felt very confident that if I were to need something she would be responsive. She was also very supportive in accommodating my check out time. The condo is beautifully decorated and very cozy. It has all that you could need. The location is excellent to explore downtown and the house manual is well organized and extremely helpful. A real plus is that although the building is in Chinatown and on a busy street because the unit is on the back side, the sunny side, you dont hear any of the street noise. I would absolutely return and highly recommend staying here.