Never stayed the night at this place. Arrived to hear the tv blaring and could hear conversation coming from the room. We cracked the door open to see a dirty towel on the ground. The room was clearly being used by someone else. Had to scramble and pay through the nose to find somewhere else to stay (it was 9:30 PM). Sent a message to Glenn explaining the situation and requesting a refund he: 1) Called us liars, claiming that we never arrived, 2) told us no one was in the room and that we were lying, 3) told us to take it up with Air BnB. By far the worst experience I've had with Air BnB. Has made me reconsider using Air BnB in the future.