Gracious, friendly, helpful, hospitable and responsive hosts. Fast, easy communication. Susan met me at the property to give me key and orient me. Generous welcome basket. Found I was missing a compost bucket, contacted Susan and within a couple hours, she dropped one off. Rain forecast, an umbrella magically appeared on my doorstep. Asked about bus to city, route map promptly delivered. Apartment quiet, clean, as pictured in walkable residential neighborhood.