We received comprehensive instructions on how to get the key for the apartment and everything was as described on the website. Toni and Lee had stocked the apartment with a good supply of fruit, milk, juice and other goodies which was all very welcome. The apartment was very comfortable and quiet. The neighbourhood is pleasant and it only takes a bout 10 minutes to get to downtown Victoria by car. There is a beautiful park less that a 5 minute walk from the house. Toni and Lee were very friendly and helpful with information about the area. We enjoyed our stay and would recommend it to anyone.