We stayed in both the lower and upper suites and were very comfortable in each one. Chelsea was very accommodating and responded quickly to our requests. We found it was easier for both us and for Chelsea to communicate via text; when we communicated this way Chelsea was very quick to respond.
Chelsea really went the extra mile to ensure that we enjoyed our stay - she made arrangements for us to stay another night at the last minute, moved our things upstairs while we were out, and made arrangements to ship our cell phone that we left behind.
The location is excellent - only 25 minutes by bus to the downtown sector of Victoria. The Gorge Waterway is a 10 minute walk away and there are several playgrounds for the kids to play within walking distance. The neighbourhood is beautiful, clean and safe.
All this at a reasonable price! Highly recommended.