Valeriya was responsive and accomodating.
Overall, the whole experience was smooth! Check in was easy to do. Keys are retrieved and returned a block away from the apartment building, but easy to find - I didn't have to talk to anyone during the process.
Parking is quite far underground making the car parking process a bit long, but due to the location, everything was walking distance and therefore we only needed to get our car after we checked out.
Apartment was spacious enough for 3 adults and 2 children to be in comfortably.
No complaints here. I would definitely book again.
Thanks Valeriya!