Li responds quickly to messages and she’s very efficient. Their home felt like home away from home! I loved having my own space but the shared space was great. Everything is included in the kitchen and it was really helpful for me. At the end of my stay, I needed to check out later than the allotted time and Li was so curtious and willing to let me stay a few extra hours before my flight departed. I would recommend this home to anyone wanting to visit Vancouver. Also- the train station is close by and it was super convenient to get around!