We’ve stayed in a number of places in Vancouver, and this was the best experience we’ve had so far. Checking in was a breeze. The place is spacious and comfy, and filled with many little nice touches and pleasant surprises. Tamara communicated really well with us, making sure everything was going smoothly, but giving us room to enjoy ourselves. The fireplace and big TV were great for a rainy night. All the rooms were well equipped and comfortable.
We had one incident, something unexpected and nobody’s fault, and we had to contact Tamara on the morning of New Years Day! To our great relief, she was in contact with us immediately, came and gave us a workaround right away, and gave us a long term solution by the end of the day. I felt bad to trouble Tamara on the holiday, but she was extremely gracious and effective, and our vacation wasn’t impacted at all. It’s nice when you find a great place on AirBnB, but finding this level of care and service was something special.
Highly, highly recommended.