Sue was very thoughtful and communicated clearly and in a timely manner regarding any issues or questions. We loved the ambiance of the suite, and although we were never fortunate enough to meet Mark and Sue, their house and garden are really beautiful. We felt lucky to be staying there. The neighborhood is an interesting mix of resedential and industrail, with just a short walk away from great bars and restaurants on Commercial. It is definitely not touristy. We would stay here again without hesitation.