Anna was warm and welcoming. The suite is amazing and only a short few minutes walk to Kitsilano beach. We stayed there with my two autistic sons who loved her space and the cute teddy bears in the suite. It had a warm electric fireplace to warm up at that was child safe. The murphey bed meant the nanny could put her bed up and there was another play room. There was everything you could imagine- shampoo and conditioner and body washes and q-tips and many lovely clean towels. The design was great with space saving features and helpful designs like a slim toaster. There was food and teas and coffees and keurig and a cafetière machine for coffee. The garden patio was lovely to relax in and had a sweet garden. We will miss this gem. She was so kind and even sent back some toys we forgot to us. I can’t say enough about her kindness and consideration. Laundry available whenever we needed. It was an amazing two weeks. We can’t wait to come back. Thank you