Telf was really friendly and easy to work with. He and his family were very sweet, flexible, and accommodating. We weren't in the apartment very much (basically just to sleep) but the neighborhood was nice and quiet. You can hear family noise from the house above but we didn't find it disturbing to sleeping in or getting to sleep at night. Same with the rooster :) Also, the ceiling is low in the bathroom (I'm 5'5" and my husband is 5'8" and we felt tall in the shower) so taller people may want to take that into account. Overall, we found this to be a great deal for a night in Vancouver.