We appreciated Elmer because he let us check in early, but unfortunately our 4 nights stay ended with unhappy, sad and hurt. When we checked in, Elmer just gave my son a thin and small blanket for December nights sleep. The first night we came back the rental upper master bedroom late, so it was too late to ask Elmer to change the blanket, so we took the duvet in the rental room closet, and used it on the top of the sheet (no direct contact). There were no signs that we couldn't use it and Elmer didn't mention that when we checked in. On the third night he mentioned that is for the next guest and on the last night he offered a comforter for my son to use, but it was too late to take it. when we checked out, Elmer was so mad we used the duvet. He threw the towels on the floor in front of us even i told him those hand towels are clean we didn't use them. He said to charge us laundry fee, i said why, ok, and how much. As a single mom with two young kids, i felt unsafe if continue arguing, especially Elmer started yelling at us. So at the end i had to apologize many times to be allowed leave the house. Elmer's attitude totally destroyed our first Airbnb experience.