Allan was extremely responsive to any inquiries we had and was so accommodating that he even put in a bed rail on the bottom bunk bed for my son so he wouldn't fall out of the bed. The location is fantastic and the space worked well for our family. The hosts even had toys for my son to play with! We really appreciated the attention to detail. The only challenge we faced was that the check-in time was delayed due to turn over (Allan did give us notice ahead of time) and the cleaning seemed to have been rushed. Overall we had a great experience!