Extremely responsive hosts: when we arrived around late 11:30 pm, the freezer was making a terrible loud noise and Thadeus responded to our text immediately with a fix. The key exchange system is easy, although the key exchange location is a few blocks away and attracts a rough crowd so I would plan to arrive/depart during business hours. The apartment cleanliness was totally passable, although the space could use a deep clean. Location is great for exploring Vancouver! Would definitely stay again.