We had a wonderful time at Michael's place! This was our first time using Airbnb and it really was such a great value and experience. Everything one could need was provided, washer dryer, dishwasher, kitchen utensils, towels, soap , shampoo etc. the apt is centrally located in Yaletown and we were able to walk or taxi to all of the great places in the city. We never had a need to contact him but it was so reassuring to know that he was always so easy to reach! We highly recommend Michaels place for anyone staying in Vancouver!!