Linda is very responsive, friendly and the place looks exactly like what you see in the pictures! We had a minor issue with the door lock (need to push real hard to get it open and lock). Linda managed to response back to us immediately and send me a follow up message to make sure everything is fine. Location is great as well, please dont forget to get the JAPADOG across the st. Parking is a bit expensive but it's peace of mind, so no biggy.