I had really high hopes for this place, given all of the great reviews, but I would not stay here again. Here's my summary:
Pros:
- Location is amazing! parking is offsite and paid (as stated), which is a hassle but that's just Vancouver
- The layout and decor is great. It's very spacious and cute
- Super quiet
Cons:
- the locks need to be fixed, as the key does not easily open the outside door.
- the outside entrance to the unit was full of piled up and scattered garbage. Not inviting at all on arrival.
- the floor is absolutely DISGUSTING. We contacted the host immediately after noticing all of our feet were BLACK after 15min of arrival. They said they would look into it and get back to me. We left to go eat dinner and they called me back asking where we are and that the cleaner has accused us of smoking weed in the suite. I was not only insulted at the accusation (we were there for 20min with our 2 toddlers), but also very inconvenienced when my husband had to go back to the suite during dinner and let them in. They clearly do not know how to clean, as the floor was unchanged when we got back. We had to go purchase slippers and sandals to wear inside, it was so bad. I took photos of how filthy it was and wish I could post them with this review.
- the dishwasher was leaking so it was unusable. I was told they would "let housekeeping know"
- there is no hair dryer (again, they would "let housekeeping know")
- the washer smells AWFUL. That thing needs a solid clean and bleach. I didn't want to think about how the bedding and towels were getting washed in that mould cave.
For $300/night I could not justify just leaving to a hotel. This place has so much potential, but needs things fixed and a massive deep clean. We have stayed in many, many air bnbs and this was one of the worst. I've learned that going with a personal host rather than a management company seems to be the better way to go! Stay here if you are okay with dirt and don't have young children who want to play on the floor.