Lilian was very courteous and her home was very clean. When we arrived she met us and showed us around. She pointed out that one of the showers were touchy and we had to be careful with it. When we tried to use it, it didn’t work. Called her to get it fixed and she called a plumber but didn’t have him come out. Instead, she tried to show us how to work the shower again. We were there for four nights and the shower was finally fixed the day before we left. It was hard to have six people and only one shower. There were only four sets of towels for six people. When I asked her for more she reluctantly gave them to me. We were not used to having people above us. At times it was a bit noisy. Also, we didn’t like that Lilian and her family had access to the downstairs apartment at any time because her laundry room was not blocked off from the downstairs apartment. On another note, the stairs are a bit steep. Overall, the home is very clean and convenient to Vancouver.