Amir was very helpful and responsive with any questions that we had about checkin. He sent detailed instructions ahead of time, which helped, since our flight was delayed and we got in later than expected. Location was great— a little outside the city but within walking distance of Granville Market and then there are hop-on & off bikes only a block away that we used to ride into the city. Only downside was there wasn’t any air conditioning, but we were there in August, which is one of the hotter months. Probably not an issue most of the year!