I was scheduled to stay here and on check in day I was advised that there were plumbing issues - on my $850/night room). We had selected the location as we were attending a concert at BC Place.
Amir offered us to stay at his home but we were not comfortable with that. He also offered access to 2 different substandard hotels in Langley and another distant location where rooms would run a % of this rental.
I asked what rate we could expect with a last minute substandard substitution. I was told that he would provide transportation to and from. No discount from full rate. I admit, it felt like a “bait and switch” to me.
I was also offered a full refund and I accepted it.
Amir was responsive in his texts and refund was prompt.