Communication was great from to beginning end. Directions on how-to get the key to entering the bldg was accurate. The level of security in the bldg was a great reassurance and comfort that not just anyone could enter. The place itself was cute and quaint. It was exactly as described and exactly what we needed. The condo is a great location too! Walkable to lots of places. We visited during an unusual heat wave and there was only one floor fan. Being that weather was not the norm, it was a bit uncomfortable to stay/be in room; so, we were out most the time. This gave us the chance to explore and make more use of our time here. Other than that, I absolutely recommend you stay here!!