Terry's place is located in the heart of downtown Vancouver and is a very convenient location to everything. There're heaps of grocery stores nearby and it's only steps away from great restaurants on Robson street. They're fast in responding to messages. Also, the unit is equipped with everything you'll need. The kitchen and utensils are extremely clean and washing machine and dryer were sparkling clean as well. They also provide you with ample amenities including soap, dishwasher detergent, dish soap, and dish rag. The building is very secure and also quiet. However, I had an unpleasant experience when dealing with the slow internet in the unit. Internet connection was very bad during my stay and the process of problem solving was inefficient and inconvenient. My complaint on the internet was not accepted as they said there was nothing wrong with the internet provider. I had to keep taking videos and do speed tests to prove that it was actually very slow until they admitted and took an action. Now it's been changed to a new modem with higher speed. We also had some trouble on the cancellation and refund issues when I finally couldn't handle the slow internet and inconvenience and decided to move out. I inevitably had to contact Airbnb for resolution for the refund.