I’ve never left a bad review, but in this case I feel I must because it was such an awful experience for me. The place is fine, and clean, it’s loud and the water was only luke warm so I didn’t feel it was worth what they charged (450 for 2 nights) but it’s fine and the location is pretty good, I’d never have said anything. My problem was leaving this morning.
I was to leave the fob on their m table, which I did and went to the elevator to go to P2 to get my car and got locked in the elevator. I couldn’t get out on the floor, but then figured I could maybe go to the ground floor, and did only to end up outside in the pouring rain. I text and buzzed the host as I was going to miss my ferry home. He eventually came on and buzzed me back in, I go back inside to elevator and again get locked in the elevator. It eventually opened and I had to run outside again to get buzzed in hoping I could go to his apartment again and get the fob. I’m hoping at this point he’d have called me to help guide me, but no. He just said, ‘I’ll look into it.’ So I am able to go up to his apartment and get the fob, and go to car. I’m soaking wet, it’s been 40 minutes and I need to hit the road. I call him to see if he could run down and grab the key so I can go. He answered the phone annoyed and went into blaming me for this happening, that I took the wrong elevator, which I didn’t. I got locked in both of them. When I asked him to come down to get the key he starting yelling ‘why do you think I live here, why do you care where I live?’ I am like, I don’t care, I need to him to come grab key. I assumed he lived there as he buzzed me in. It took about 10 minutes of him yelling random stuff before I understood that he didn’t know you can’t go to parkade without fob. I was mad at this point as well and was yelling back. ‘I don’t care, I need you to get the key so I can go.’ In the end I had to find a parking spot on street (btw no parking around there) and run inside again to drop off key in his place. At this point I am so late and so upset about what had just happened.
Mistakes happen, he clearly didn’t know this fact regarding the fob in this building. Had he said, ‘omg, I’m sorry this has happened to you, I don’t live in-house. I’m so sorry but you will have to bring it upstairs Bc I don’t live on sit and it would take me longer to get there.’ Instead he was inconsiderate, insulting and yelling at me, wasting my time when I was in a panic to get home.
I would not recommend this place to anyone, it was an unsettling experience.