The place was very clean and in a very convenient location. The communication was good before I got to the airbnb , but once I got there they took a long time to reply. I asked for a late check out as their original check out time is 11:00 am, I submitted the request days before my trip even started and They kept telling me that id get a response before my check out day. I did not get a response until 4:00pm of the day that i was supposed to be checking out… and well, yes by then I was long gone and they had emailed me to “make sure i was all settled”. I was very unhappy about that as i told them multiple times i needed to plan my last day in vancouver.