We interacted with Janie. She was fantastic, a quick responder, and very helpful!
The location was perfect for our needs. We were easily able to park our car on the street and leave it there for a couple days. We took the sky train to town which was only a few dollars because we stayed in zone 1. There were lots of maps and pamphlets with information in the apartment which were great.
We also really appreciated the washer/dryer and the toiletries were a great touch and we think others will find them very helpful.