Zara was very accommodating with the check in, which I appreciated a lot as my checked baggage was delayed. She is quick to reply and provided me with new high quality cookware when I requested them as well as the key to the mailbox the next day. The location is excellent, between Yale Town and Davie Village which have many restaurants. Its one block away from Granville st which has many sources of entertainment, bars, and shopping. Its also 15 minutes from the waterfornt by foot. Its got 2 bus stops in the same block and 7 minutes from the nearest skytrain station. The building is very secure and needs a key for to enter the building and use the elevator. The gym has the bascis and pool is perfect. There is some road nose which is unavoidable in downtown. I was very happy there.