Communication before we arrived was great and the loft is exactly as described. The view from the kitchen and family room windows is so nice - lush landscaping and feels very private. The bed was very comfortable and there was plenty of storage space. Kitchen was great and there was coffee, tea, and other "starters" to make you feel at home. Bathroom was very nice. It's such a cute place. It's close to the Granville bus line - the #10 will take you downtown in about 30 minutes or so; use the crosswalk at 49th to go downtown and then get off at the 52nd stop returning. I believe you can get to UBC from the 49th St stop as well. This was a very short taxi ride from the airport. It's about a 20-minute walk to Kerrisdale Village which is very charming with lots of restaurants, shops, etc. We walked to Shoppers grocery and got a Compass Card - unlimited day pass for public transportation. Great option! I suggest calling the owners with questions rather than emailing once you arrive - we had a couple of minor questions and Tommie was great.