We checked in and were presented with a nice frozen treat in the fridge and a personalized welcome card :) The instructions were easy to follow and find because it was in one booklet; no need searching for places to shop or visit since it was all in there. The house had everything we needed for our stay and a private address which came in handy when we had to get deliveries and even provide for official use temporarily. We found the space clean and organized, probably nicer than the pictures. Though we did not get to meet in person, the host was very responsive.