Checking in and out was simple and Ken was very responsive to our questions. It is an older house in a residential neighborhood (be prepared for creaky floors and narrow stairs). with three bedrooms on the second floor that share one and a half bath and another full bath on the first floor. Fully equipped kitchen. Living room with gas fireplace and tv is a good place to relax at the end of the day. Vancouver is a large city so be prepared to drive everywhere at least 20 to 30 minutes.