Linda was so helpful from the beginning to the end. She made sure we had everything prior, and we got in ok. The pictures are exactly what to expect in person, and it was very easy to get in and out. Location was great, we mainly went to Gastown area which was roughly about a 20 minute walk. Closest to Yaletown, which was about a 10 minute walk. We went on a sunny weekend so it was great for us.