Kate was wonderful from day one, right from my year in advance booking. She replied in a timely fashion to all my communications, she gave good answers and she made everything easy. The apartment was wonderful, everything we needed was provided, the location was perfect, and the amenities were great. I used to live in the same building so I knew what I was getting. We were close to an excellent supermarket, the sea wall, the stadium, Science World, a ferry to Granville Island, down town shopping, many restaurants, China Town - you couldn't be anywhere better. The apartment complex had a large sea water swimming pool, a large Jacuzzi, a large steam room (one for men and one for women), a gym and a squash court - as well as BBQ facilities on the pool deck - perfect. I can't think of anything else I needed or wanted, and I hope I can come back again one day (or even live in this building again in the future!). Thanks Kate for such a lovely holiday. I can;t recommend this enough to anyone, if you're going to Vancouver stay here!