Alex knew we were there to celebrate Christmas with our granddaughter who is having cancer treatment, and added some special christmasy touches to the space. It was so appreciated. The house was very comfortable and easy to relax in. We landed during snowmegeddon so the Ubers and taxis did find the lane way entrance a bit challenging, but that was citywide and more amusing than annoying. Alex was very approachable and responsive. The house was very clean, tidy ad very nicely decorated and stocked. We were very satisfied with the rental.