Ratna was very nice and easy to communicate with. She lives upstairs with her family and if you need something she is there. The flat is very comfy, especially the bedding. The location is far from the heart of the city (40 minutes by public transports), but the bus stop is close. You also have a lot of shops nearby (very convenient). The only bad thing is the noises during early morning and evening. Ratna's family are living upstairs (and we didn't know when we booked), and also because they have another Airbnb next door. The disturbances came mostly from the laundry room and the other Airbnb bathroom water pipes just next to the bedroom... If you stay a few days, it's fine, but for 3 weeks like us, the noises were tiring.