Alan's sister Jacqueline was very accommodating. She greeted us with a smile and we had a great convo where she told us all the fun things to do in Vancouver. We only had a day to explore. The space was fresh and clean. Bed was just like a nice hotel! In a quiet neighborhood but close enough to the city. Had wifi, cable and backup lotion, hair dryer, etc. Loved it, got more than we expected, amazing deal. We're keeping in contact for next time we visit Vancouver!!!