We rented the unit for five people overnight as we were attending a concert at Rogers Arena. The three bedrooms and two baths met our needs perfectly and we found the space extremely comfortable and welcoming. It had a full kitchen, ample lounging space and had many great amenities such as a whole host of TV and smart TV channel options and complimentary water and pop. The daytime and nighttime views of the north shore and downtown were absolutely stunning from every room and the balcony. The unit was right across the street from Rogers Arena and has an array of interesting restaurants as well as grocery and convenience stores nearby. From solely a suite experience perspective, I would give it five stars out of five.
The one glitch that would prevent me from giving absolute top marks on our entire experience relates to gaining access to the building. This relates to retrieving the fobs from the unit which provide access to the elevators as well as underground parking.
On the afternoon we were checking in, there were many people entering the building at the same time (possibly because of the concert), including a moving company who had locked off one of the three elevators. As a result, I had to dial Jason repeatedly to buzz us in as you only have about 10 seconds to get in the elevator and press the floor number before it times out. It was frustrating to go through this process repeatedly. Additionally, the security staffer in the lobby was very dismissive of our situation and was quite rude in his engagement with us.
That said, I want to say that Jason was really great through this entire scenario. He was very responsive and checked in on us to ensure that we were successful in getting into the suite. I would definitely rent again through him.