Nicola was very nice when we arrived in welcoming us and even let us arrive an hour before checkin time. The place however was not very clean, stains on the carpets, dust on bedroom desk, and the bathroom wasn't very dirty but you can tell it wasn't cleaned ahead of time. Nicola was getting ready to leave when we arrived but there was still clutter around the living room area which was cleaned after we got back from our bike ride. Overall a mediocre experience. Great location, and good view from the living, just wish the place would have been cleaned a little better ahead of time and I don't believe my standards are very high.