Sammy is super accommodating and communicative. I can see why she is a favorite in many of the reviews. I reached out to her for a couple of requests and she was more than helpful. Her place is wonderful.
Tips for guests: the rental does have a sofa bed but it is not very comfortable. It is a sofa bed after all. Bring your own pillows as the provided pillows are rather flat and memory foam for the sofa bed if you are using it.