I booked this at the last minute for a weekend trip with my girl friend and Archie was immediately responsive. I appreciated the step by step instructions to get inside the building and how to access the parking spot, which was really secure. When we got inside, the linens were fresh and the place looked almost spotless. the view was great and the bedrooms were perfect for me and my friend. It was 40-ish F degrees outside so we really appreciated the warmth of the fireplace. We also took advantage of the laundry for a quick wash, which was super convenient. Added bonus was that one of the dinner reservations we made was right around the corner, so it was a short walk to and from. Would recommend!