We stayed in The Charlie hosted by Alicia Chia for 6 days and we were satisfied and happy. The place was clean and comfortable, that was why we tried our best to return the unit in its order. It is very accessible to the Canada and Expo lines and buses, and it is very near shopping areas. Actually we got 2 units on the same building for 6 days, both hosted by Alicia. She is very informative and ready to help in every way she can. She responded very fast to every call we made to her.