Location was great for 2 of us attending a concert at Roger's Arena, it was right across the road. The third person in our party went to Bellingham for the day and this is where we encountered our first issue, keys. Sam has only 1 key and 1 fob. This was a big issue as we were not all doing the same events. Next the bathroom door would not close, the volume on the TV in the bedroom was stuck on very loud and to top it off the coffee machine was either broken or it had the wrong pods. The bathroom door did eventually get fixed that evening but all in all, the unit needs improvement, definitely not a 5 star.