Jason was prompt on responding for check in despite the fact that we arrived very late at night. Location was very convenient to public transportation. If you are driving, the area gets very jammed during events at roger's stadium. Note that since there is no a/c, we had to have windows open with fans on. During the day it can still get warm, however at night there was a nice breeze coming in. During our stay, there was an incident one night it got very loud with a drugged person yelling& screaming causing a scene outside. If you are a light sleeper, please be aware that the area can get pretty loud. The room was comfortable, perfect for family of 4 (toddler & small child). Reported a crack on the closer mirror. Laundry in the unit with detergent & plenty of towels was very thoughtful. I noticed some dust under the bed & sofa when our baby dropped a toy. We took advantage of the building amenity (gym & pool). Note that parking will be tight especially with small suv and larger. All in all, our stay was great. Would consider staying here again if we plan on visiting Vancouver again.