The views!! This 33rd floor apartment in a very secure building really delivers. Stylish and extremely comfortable sitting area surrounded by floor to ceiling windows with views of the port, mountains, and city. Adorable office nook just off the kitchen was perfect for a work trip. Lovely shower, great hot water and pressure, comfy beds and linens. The neighborhood is great, just between Gastown and Chinatown, right next to a subway station, about 0.7 mile easy walk to convention center, lots of retail and restaurants nearby. We did not meet Jean as he was out of town for a trip but communication by text and phone was efficient and pleasant. The only challenge we experienced was that there is only one electronic (key)fob (needed to enter the building and use the elevator), which proved complicated for us as three adults with separate schedules. This would be no problem at all for folks who are on vacation and largely venturing out as a group. Overall, I highly recommend this apartment. Be sure to wake up early enough to watch the sunrise -- it's stunning!