Let me start out by saying I WOULD stay here again however I'd be remiss if I didn't explain a few of the negatives that really bothered us.
But first the good stuff:
-The view from this place really is fantastic! We throughly enjoyed sitting on the couch and looking at the park and marina below during the day, and the city lights at night.
-The bed is very comfortable. Firm but comfy. No sore backs in the morning.
-The building is quiet. We (barely) heard the neighbors once and it was very brief.
-Secure underground parking is included.
-Location is great! Close to the water (seawall walking trail that goes on for miles), 2 grocery stores 1 block away, Granville Island is a 3 min ferry ride across False Creek, and lastly any restaurant you can think of is walking distance here in Yaletown.
-Unit has air conditioning
And now the cons:
-The kitchen is very under stocked. We had to request quite a few things to be brought over and even then it wasn't enough. We ended up buying a few things at a close by thrift store (extra cutlery, wine glasses, extra coffee mugs, plates, bowls, spatulas, kettle, cheese grater...) if you are only staying a few nights I highly doubt this would be an issue. However we stayed for a month and we like to cook dinner.
-The bed did not have a fitted sheet. Only a top sheet that was laid flat across the mattress. We requested a fitted sheet but we were delivered another flat sheet. We went and bought a proper fitted sheet for our stay.
-The unit could have been cleaned better. The description says "enhanced clean" but I have to disagree. We found a broken hanger and other random items in the closet. The bathroom sink drain was grimy. The fridge had not been cleaned (small ketchup stains and crumbs left behind) and the dishwasher had food bits and utensils at the bottom. If being charged a cleaning fee to stay somewhere I have an expectation that these details would be tended to.
-No instructions were left for us. The concierge had to explain the key fob for parking. We didn't know where to take out the garbage or where the pool was located. Oh and the fancy light switches are confusing! These concerns were all addressed by either the concierge or by Joan but I don't feel like I should have to seek out these answers. This information should be provided upfront.
I will say that Joan was very accommodating in filling our request (for kitchen items, draino for the sink, queries for garbage etc). She responded very quickly. We really do appreciate that.