Laule and Iman were both very welcoming and proactive in wanting us to be comfortable. Iman was there waiting for us when we arrived and happy to give us recommendations and suggestions. Laule was kind enough to reach out to us throughout our stay to make sure we had everything we needed. We really appreciated it. Everything was just as described and they are very quiet. We were out most of the time, but were not disturbed when we came back to sleep.