Unfortunately, the trip arrival was very rocky. I did not receive check-in instructions until I messaged Chris the day of my arrival. The instructions were very unclear on how to obtain the key fob, which was how to access the parking garage. Communication with Chris was slow when we arrived which is when we needed it most - when we called the phone number provided, it went to voicemail and we waited for a significant amount of time in the car before Chris responded via messaging.
Once we made it into the apartment, it was very clean and had a nice view. But we found that there was no toilet paper in the Airbnb. We notified Chris of this and he arranged a same day delivery of toilet paper. The delivery arrived late that evening, however it had paper towels and not toilet paper. We ended up purchasing our own toilet paper which was inconvenient.
The building is a few blocks away from a very rough part of the street and we did not feel safe walking nearby at night. Overall, the check-in process could have been smoother and the space should have been stocked appropriately.