We absolutely adored our stay and Alicia was accommodating and friendly. She helped us bring all of our luggage up to the suite, which was a big deal since we were traveling with two young children and a ton of luggage, and had a welcome basket waiting for us with snacks and a few groceries. Such a nice idea.
Pros:
The suite was nice, very clean and exactly as the pictures show. The location is perfect. I'm a Vancouver native, now living in the U.S, and picked this unit specifically for the location. We were able to walk, or take a quick train ride or sea taxi, to everything we wanted to do.
Cons:
The view is nothing spectacular, the roof of another building mostly.
The unit got a little hot during the day (We visited mid-June) which was uncomfortable. There are two a/c units in the suite but are quite loud when on. They do a decent job of cooling the space down which is nice, and luckily the sound actually seemed to help the kiddos sleep so it wasn't a problem for us.
The unit had two single pullout chair beds in the living room which were shockingly uncomfortable. I don't think they should be mentioned as an option for sleeping, they are not much of an improvement over sleeping right on the floor. My back was not impressed. Luckily the bed is very comfortable and the sheets are very nice.
All in all it was a great experience and I would definitely recommend!