I stayed here for a semester while studying at UBC. Absolutely loved my stay here. Cleo and Carl are super nice, easygoing, kind, and replies very quickly. They keep the common areas very organized for all the guests which is something I loved. The room was huge, bed was comfortable, fireplace is very nice. Not a single problem while staying here. And their dog is super adorable. Loved every minute of my stay here. Thank you Cleo and Carl!