Overall a great stay. Convenient location and nice hotel. They were doing construction in the main lobby but we didn’t mind since there was no noise disturbance and we didn’t come on a trip to hangout in lobbies anyways. The suite itself was clean and we appreciated the dishes that were there. The bed is very comfortable which was great! The only reason I have for giving 4 stars instead of 5 is that there seems to be some miscommunication between the host and the hotel staff. We were told by Cam that while check in was at 3pm, if we arrived in Vancouver sooner we could leave our bags at the front desk and return later so we didn’t have to lug them around and could go sight see etc. The man at the front desk seemed confused at this request and said they don’t do anything with the AirBnB and that we needed to contact them (AirBnB) directly for any help. I was confused because you need a key to the elevator that only the front desk can give you and suddenly we had nowhere for our bags. Luckily a nice female associate ended up helping us and saying she would take our bags and gave us the elevator key but she implied that wasn’t the norm. Not sure if the guy was having a bad day or what but he was very rude. The rest of the trip was great and the rest of the staff were very kind to us, greeting us in passing and very friendly. Just a bit of a hiccup for checkin but everything was smooth sailing for the rest of our stay!