The apartment is just as pictured. I didn't get to meet Liliana as she was out of town, but Rhonda met me for check in and check out and it was very easy. We had 3 people staying here and it was the perfect size for us. The location is close to the stadium station and I was able to take the train from the airport. We didn't have a car, but the location made it easy to walk around between Gastown/Yaletown and downtown. Vancouver has a large homeless population which is a bit more evident in this area, but we never felt unsafe. It wasn't very hot while we were here and even rained a bit, but the apartment was still a bit stuffy if you didn't keep the windows open, which since it's on the ground level you couldn't do at night. The windows don't have screens so you let the bugs in. A couple more fans or an AC unit would have made a difference at night, but a small fix for an otherwise great stay.