Astrid welcomed us to the place and was really nice and helpful. We had a great stay, really enjoyed the room and all of the extras, such as the granola bars, the tooth paste (we just ran out of it), shampoos and shower gels, and the large variety of teas since we are big tea lovers. Great neighborhood, very close to the beautiful Queen Elizabeth park. One small thing to note: Their living room was right next to our living room, only divided by a curtain, so everything that is said could be heard. Since we spoke Dutch we didn't really mind but perhaps for English speakers who need their privacy this could be something to take into account (the bedroom has a door however, so you will have privacy there).