Bebe was nice enough and responded quickly.
However, there was zero flexibility on check in and check out, there is massive construction in front and around the building, also no warning that there are two flights of stairs (despite mentioning my friends mother, who’s in her late 70’s, would be staying there and we’d have to haul all her things up the stairs), no parking available in front or around the place which made it very difficult to get luggage out of the car and into the building, in the snow.
We found that pictures are also nicer than the place itself.
In saying all that, Bebe was kind enough to leave a bottle of wine as my friends mom had recently had a death in the family, which was thoughtful.
The place is on a very busy street, so if you want easy access to transportation, a few restaurants and a healthy grocery store, you are traveling light and don’t need an elevator or have a car, and you need a warm, safe place at night, than this may be a good fit for you.