Jaycie and her husband did their best to address all the complaints my parents had during their stay. Nevertheless, my parents were disappointed to have had to raise several issues:
Bed Mattress
- Sinks in the middle and sides into the bed slats
+ On day 2 of their stay, Jaycie's husband reinforced the mattress with plywood board. It worked.
TV
- Remote control had no batteries. Cannot navigate to streaming services without it. No cable, as advertised.
+ They received replacement batteries on day 2 after having to follow-up.
- Screen is dim despite setting brightness to maximum.
+ We no longer compleained about this since there is no fix for this, the TV just seems like it's simply reaching end-of-life.
Bathroom
- Water from shower leaks out causing the floor to be slippery/hazardous.
+ Everyday, for the duration of their stay, Jaycie would provide a new rug to soak up the water. And added a styrofoam to be stepped on which was equally hazardous.
Shower head
- The fixed shower head's angle makes it impossible to aim the water to every part of the body.
+ We no longer complained about this since there is no easy fix for this.
Microwave
- Extremely dirty. Food is splattered inside.
+ My parents ended up never using it for hygienic reasons.
Couch
- An old piece of furniture that tilts down when seated on causing the person to inevitably slip-off of it.
+ We no longer complained about this since there is no easy fix than to replace the couch itself.
Dryer
- The accumulated lint was so dense. The dryer stopped a few minutes into using it since the "clean filter" sign went off.
+ We emptied the lint.
- It is execessively loud. It is apparent that its vents are clogged which is a fire hazard.
+ We no longer complained about this since there is no easy fix than to clean the vent.
Hallway
- The light is busted which makes it difficult to see when inserting key to suite.
+ We no longer complained about this and i just taught my parents to use their phone torch.
Main Door Key Hole
- Before entering the suite, you must enter the main door to the basement. They key hole is either misaligned or its barrel needs lubricant.
+ We no longer complained about this since there were other more pressing issues.
Tripping hazards
- Both inside and outside didn't appear to be clean. Jaycie warned me ahead of time that there was construction taking place but that wasn't much impactful. It seems like they emptied their garage or basement for the construction and placed all of its belongings in their yard and the path leading to the basement. All the loose items on the ground are tripping hazards and collecting dirt.
+ We no longer complained about this since we recognized that they simply had nowhere else to stores those items.
Overall, this rental unit did not seem livable and ready to be occupied by anyone. I recognize that the host did their best but it was not enough. We chose to rent this because of the location relative to our circumstances. If I could do it all over again, then I would not have chosen this for my parents.