We recently stayed in the Mosaic suite for a week while visiting our western family. We had a 4 hour flight delay & Robert was very accommodating as we kept him posted about our arrival. We found the suite is exactly as pictured - beautifully decorated, very comfortable & spotlessly clean. The location was perfect for us as we didn't have a car & stores & restaurants are all within walking distance. Robert was available if we needed anything & always very helpful. We will definitely stay here again when we return to Vancouver