The communication before and during stay was great. The loft had everything we needed and was very clean and comfortable. There is a safe parking garage across the street. We were there one day & night and didn't use the car after arriving since there is so much in walking distance. We loved the Yaletown restaurants and shops. It was a bit noisy late at night but that can happen when you're in a busy city. Monique was a great host and the unit is everything you'd want in a modern loft.