This suite is in a great location. Newly constructed and in a quiet residential neighbourhood. We only met the owner when the shower broke. We had no response to our message about the TV instructions not being accurate making it impossible to watch it. He became aware of the confusion with his instructions when he came to fix the shower.
No coffee, no tea, no sugar, cream, etc.
5 pm check in is late!
No response until the day on the check in to a request for restaurant recommendations for a birthday dinner. Request was made 3 weeks previously.