Check-in, Check-out and communication was excellent. The suite is located next to the Orpheum in the Captitol Building, which has a spectacular view and excellent location with walking distance to great shopping, cultural activities and easy to drive to and from. We had a car in the underground parkade, which is brightly lit, secure and handy. The suite was immaculate with newly painted walls and decorated with style. We were greeted with a bottle of wine and chocolate, certainly made us feel welcome! A great experience, we would stay here again.