This is a great location right in downtown and walking distance from many stores and restaurants! There happened to be a plumbing/ leaking issue when we came the first night (coming from the room next door). Arnel promptly messaged back to my concerns and had someone come check on the issue and bring in extra towels . Unfortunately it was not something that could be fixed during our stay and was not in his control, but for the inconvenience he had refunded me immediately for one night without me asking . Arnel was also very accommodating with having one extra person stay as well. I would definitely consider staying here again!