Hayfa made us feel very welcome and provided us with snacks on arrival. The location of the apt was perfect. It was near the Skytrain station, had plenty of coffee shops, restaurants, easy access to downtown, parks and the waterfront. The apt was very well maintained, bright and functional; having a kitchen and laundry access was useful and appreciated. There was an issue with the plumbing which was beyond Hayfa's control but she responded very quickly to our concerns and did her best to resolve it. I highly recommend this accommodation.