Chloe is wonderful! We got there a little earlier than the check in time and Chloe allowed us to check in right as we landed! There was a small issue with the neighbors water that affected our suite and Chloe and her husband were on top of it and had it resolved by the time we were back from dinner and even offered other accommodations for the trouble when it wasn’t their fault at all! The suite is right in the middle of all of Vancouver’s wonderful treasures and you would be so sorry if you pass up the chance to stay here! Seriously it was perfect!