May is a very responsive host. We asked for paper towel or a new iron because the old one didn't work well, she quickly offered to bring a new one and she arrived couple hours later to deliver the needs. Location is pretty convenient to everywhere.
However, we gotta say this place doesn't look like the pictures. The coffee table, the couch or the sofa upstair, all were different. The house wasn't as clean as we expected, could be either the house was old, or issue from the cleaners. But this is something May could definitely work on to improve.