Sadly I was disappointed with Ruby's rental. I was expecting something a bit better given the 5 stars and Superhost rating. Although Ruby's communication was on point, there were a number of items that have forced me to give a lower review: 1) the wifi was very spotty, even though previous renters have made a point of bringing this to her attention, it was still poor when I rented; 2) there were a number of items that were out of place, or missing in the rental (e.g. a couch in the photos is not there, an old chocolate box is used as a cutlery holder, used bars of soap left in the bathroom); and 3) finally the noise level in the rental is loud with other renters living upstairs, beside and the busy street right beside the bedroom window.