Pretty much everything about the stay was easy, clean, comfortable and as-described. The room we had was slightly less warm in design than the photos, but they state that this may be the case in the description. The only reason I didn't give them 5 stars is correspondence with Sonder is through an app. I don't want to install another app to talk to Sonder, to ask questions, or request early/late checkout - that should be able to be done through the Airbnb app.