The arrival was nice and easy as there was no verification needed what so ever. As we arrived in her absence, she later visited us and brought a breakfast supply package. Apart from this kind gesture, there was no communication,but we did not feel lost or forgotten at any point. As serveral people live in the house and it is located close to bigger streets, the noise level was moderate but Not ideal. Nevertheless the great access to downtown (30 min bus ride) definetly negated that anyways. Overall I highly recommend Carrol and her apartment, especially because everything went so easy.