Stephen is proactive, friendly and responsive. His instructions were clear and very helpful. The living space is comfortable and well-equipped. Our visit was during a hot week in the summer, but the unit was cool and a perfect refuge from the heat. The local neighbourhood is a network of quiet streets that we enjoyed walking through on our way to Commercial Drive, where we had an endless choice of coffee shops and restaurants. On a couple of occasions during our walks, the friendly neighbours engaged with us and made us feel welcome. While street parking was easily available, the unit is in close proximity to various transit options, which made it easy to make our way to a variety of tourist sites without having to rent a car. All in all, this was a great experience and we would definitely come back here again.