Emily was very gracious and helpful. We were really not in the place for long, as we left early in the morning after our one night. But it is a very comfortable two bedroom and we were able to walk to a nice dinner in the neighborhood. It's in a neighborhood close to UBC, where we were visiting and were able to walk along the beach after dinner as it was a clear warm night. Also parking was easy as we were able to park right down the block.