This was our first time using Air BNB and I was a bit nervous about the process. The communication before our trip was fast and friendly. Communication when we arrived was excellent. Check-in was fast and friendly. Location was perfect. Easy to walk to many things. The only thing I would suggest is a few more towels in the bathroom, especially if staying more than a few nights. The building was very secure, felt safe staying there. Made me feel good about using Air BNB.