Ryan's apartment was a really excellent experience. He was extremely fast communicating the details of his apartment and even sent a wonderful detailed PDF about the apartment and the area to help us. Although we didn't need him, he ensured us that he was available to talk to if there a problem and even gave us a second person to communicate with if he was not available. Apartment was just as described online and met our expectations. This was our first Air B&B experience and it didn't let us down!