Rachel's place is really nice and looks exactly like the pictures seen! There was a problem with the lock/keypad when we were trying to check in, but Michael was quick enough to come down and help us with it. Maybe the keypad can be changed soon for the convenience of future travellers! The floor was also a little sticky when we first came, so we had to clean the floor first, but nothing big or serious.
There are two markets around the place, so buying snacks on the way out and back was convenient. It is about 10-15 minutes walk to the nearest bus stop which goes to Nanaimo station. There is also a cafe just right next to the bus stop, so good to have a light breakfast first thing in the morning! There are streets lined up with cafes, drug stores and diners if you walk a little more. Even when it's dark the neighbourhood still felt safe enough for two people to walk back to the place. I will definitely stay at Rachel's place if I ever go to Vancouver again.