Ryan did a great job communicating with us about arrival/check-in etc. His notes on the neighborhood and building were clear and helpful. When we needed an extra key (my wife and I often come and go separately) he was able to get us another set very shortly. The loft was very clean, but not a generic antiseptic rental flat. Very comfortable with a lovely north-facing view out over the trees. There's a quite usable kitchen with good utensils and appliances. And the building is calm and well sorted. Covered parking was definitely a plus. The close-in to downtown neighborhood is a nice mix of urban/industrial/leafy green depending on which you go. There was a great little park up the street for our dog, Monty, to play in and there were many tempting food options a few blocks away. Thumbs up!