Overall, the accomodation was as pictured, however I did have a situation that was disappointing (outlined below). First, a couple things to note:
- this accomodation is through a booking agency, however they are very prompt at returning any calls or messages
- the lock to the main door is incredibly difficult to open, so keep trying (it's not you, it's the lock)
- the floor looked clean but noticed that our feet/socks were black from walking on it (notified agency and they said they'd clean after we left)
- price is quite high for what it is (especially for a midweek booking)
- wifi was great (I worked remote while there and had no issues)
Although the agency had great response time, I was very disappointed in their problem solving and customer service. Before I arrived, I messaged and asked if there was parking, to which they responded yes there was free street parking. When I arrived, all street parking was permit only, so I called them back to clarify where the parking was. They confirmed that they mistakenly said there was free parking and there was in fact no free parking. They directed me to the nearest paid parking lot. Since they had provided the wrong information, and I wouldn't have brought my vehicle if I had known, I asked if they could reimburse me ($42 for the two nights), and they refused. The parking was a nightmare - the lot they directed me to was only available overnight, you had to leave by 7am, I had to jump multiple parking lots, causing extra stress and I was late to a work meeting due to parking. I understand that mistakes can happen, but I was extremely disappointed they couldn't make the small gesture of reimbursing my parking to help rectify the mistake. It really left a sour taste in my mouth and spoiled what would have been an otherwise lovely stay.