Nancy was a very responsive and gracious host. We had a few glitches (for example, we inadvertently armed the security alarm) and she responded promptly and came in person to fix the issue. She also sent someone on Christmas Day when we had a concern with the breakers. Check-in instructions were clear and easy to follow.
The house is very large and well-located in a nice residential neighborhood but also within walking distance of restaurants and shops. The rooms are all spacious and furnished with everything you could need, including lots of toiletries and towels. The place was immaculately clean.