Robert provided great communication both before and during check in, as well as was fast to respond to any inquiries we had. He was extremely detailed in setting things up for us, including asking us what temperature we would like on the thermostat for arrival and providing a scoop, litter, litter box, food & water bowls, and a bit of wet food for our cat. The suite has everything you could ever need and Robert lets you know where everything is before arrival! Location is fantastic and the view from the front is beautiful. Wifi had no issues anywhere in the suite. All in all a great place to stay!