Your house I haven’t checked in,don’t know how well it was,maybe. But as a host, your rules should consider COVID-19 situation and become more flexible to lodger, COVID-19 risk should not be taken by lodger only. You should stand on other people’s side to realize his or her difficulty, especially in this COVID pandemia period…not push everything to lodger and Airbnb platform and use rigid rule reply lodgers…I can not feel any hospitality from your side, not a good impression here