Such a wonderful stay! Jenn was extremely responsive, gave plenty of detailed instructions for how to get everything we needed for our stay. Some of the logistics were a bit tricky - downloading the key cafe app, getting a key from a nearby 7-eleven, the many key fob access doors, making sure we displayed our parking pass - but Jenn made it a breeze to navigate. She even helped me last minute when my flight was delayed and I had to switch access to my husband. She left us a sweet note, a bottle of wine and plenty of guides to see Vancouver. A gorgeous balcony, very clean too! Really wish we could’ve stayed longer in her place!!