the communication with the host was positive. She provided prompt responses and detailed information about the stay.
Unfortunately the photos provided did not match what the actual place looked like. The cleanliness was not to the standard I expected for the amount that we paid. The couch in particular was extremely dirty. The host responded promptly to my concerns, however, did nothingto resolve the issue while I was there other than proving a refund for the cleaning fee. Overall the stay was fine but I was disappointed by the cleanliness.