Clean and well-equipped apartment in a very central downtown location, easily walkable to Yaletown-Roundhouse and Vancouver City Center SkyTrain stations. There is a small but adequate supermarket across the road and the kitchen has enough appliances, pans and utensils to cook meals.
Comfortable bed and sofa, a slightly short but deep bath. Be aware the TVs don't come equipped with Netflix or other streaming services and there is no way to plug in external devices - a minor issue but something that Level should address to remain competitive.
Gym was closed due to COVID restrictions which was a shame but beyond their control, it would be a great asset when available. The pool is on the roof so not really usable in the winter, and is fairly small.
Front desk staff are very helpful and happy to supply additional toilet rolls, dishwasher detergent etc - though I think providing a few more upfront based on length of stay would be preferable.
Overall I would recommend this place and would stay again!