While Patrick and I were out and about too much to get the chance to meet Myriam, she was excellent at communicating with us, the space was spotless, there was a handy paper with local coffee shops for us to try (Palatte was amazing), and we were able to check in late due to our flight arriving late. The location is excellent (right off Hastings with tons of bus service) and the bathtub is suuuuper deep! Would recommend staying here to everyone :)