Jackie and Rob communicated within an hour of contacting them throughout our stay and before, answering any questions we had. They were extremely friendly and accommodating allowing a second key upon our request. The place was very clean when we arrived, full of plates, cutlery, cookware, shampoo, conditioner and many towels. The feel of the apartment was modern and very hip creating a comfortable atmosphere accompanied by comfortable beds, and Netflix. The apartment was at a perfect location allowing us to walk a short distance as well as being surrounded by the downtown life style, with many places to explore.