Location is fairly convenient around Fraser and Kingsway, there are major bus routes that would take you to downtown or Metrotown (huge mall).
Neighbourhood was quiet, felt safe, and we always found free parking on the street.
Communication was good throughout, there were clear instructions on checking in and we had no problems.
Apartment looks slightly different from the photos, it looks like it had been recently renovated so everything was clean and new, better than the photos!
The suite was well equipped with everything you would need, even has Netflix! Some thoughtful touches like extra toothbrush, and various toiletries in case you forgot something.
Would recommend it if you are visiting Vancouver!