Although we never got to meet Rosa or Thomas (it was the Thanksgiving long weekend and they were with family when we checked in) they made the check in process so easy. The space was immaculately clean and their photos and description were accurate. Any questions we had Rosa or Thomas would get back to us within minutes and were always very kind!
The neighbourhood is centrally located with AMAZING restaurants, coffee shops, bars and attractions (the Rennie Museum was a 5 minute walk away). It was easy to get around and get to the various neighbourhoods (Gastown, City Centre, etc). The building is safe and everyone was very friendly.
Because it is a very mixed socio-economic neighbourhood, my only advice for future guests would be to always be alert of and courteous to the other residents in the area.
I would stay here again no question about it!