We were here 2 nights - a Thursday and Friday. This space is a comfortable oasis in busy Vancouver. Only 15 minutes via cab (less than $30 CAN). It is in a primo location in a great neighborhood filled with shops and restaurants. Easy to locate and very accessible by public transportation. Comfortable bed with nice bedding and linen. Bathing toiletries provided as well - so nice to not have to unpack everything for a short visit. WiFi was perfect. There is a thermostat, but, there are no heat ducts in this basement apartment, so it appears the floors are heated as it was warm when returning from outside. Windows completely isolated street noise. Our only issue was the incidents of extreme noise from the home above. There apparently is no insulation in the shared ceiling/floor and the hardwood transmitted loud heels moving across the floors, ?dining chairs being moved, plates and silverware clanging, and loud laughter and conversations extending until 10:30 at night when I finally messaged Shay (who was not present in the home) and to her credit, put an end to the disruption immediately. In addition to the noise from the ceiling, there is a locked door leading to a stairwell to the home above which I believe also accounts for a lot of noise. It’s not so bad during work hours when no one above is home, and certain noise is tolerable in the evening, but it was not a restful experience the night before an early morning departure. If you are out late in the evenings, this should not present a problem. I have suggested that carpet/rugs with thick padding be installed and I would also suggest that an insulated door be added to the top if the stairwell to prevent noise infiltration.