Alison is very very nice and friendly. She prompt responded all my questions while I was there. The house is very nice, spacious and in a great location. The sun light on the windows every day is amazing. When we arrived there was a lovely letter, fruits, cookies and other nice treats for us. The Nespresso coffee machine was perfect too!! The kitchen is fully equipped. I would definitely stay again and again. Only important thing to consider is there is no laundry. So if you stay longer you may need it. I looked into 3 nearby laundry stores but they were all closed, out of businesses, I had to hand wash some clothes.