Ali (and team) was very receptive and kind. The place was great for us to have a small gathering for our team. There was lots of space and amenities in the kitchen. We had no mouse issues (I saw someone mention that...we didn't notice a thing). And our only issue was that we couldn't find the towels (which we found like 10 minutes later thanks to a fast response from Ali). The location is AWESOME. There is a coffee shop and plenty of places to walk to for food, groceries, etc.. And I would highly recommend Ali's place!