First the good things: The condo is nice! It's spacious with lots of storage, big beds, and cool little quirks, like a heated floor in the master bathroom. It has a great city view with a balcony big enough for 4. The location is great. We didn't really need to drive anywhere, which is helpful. Also, the parking and building are both very secure which was a relief. You never know what might happen in the city. I don't personally consider 3 stars bad. It just means there's room for improvement. There are a few things that could have made the experience 5 stars. 1) The TV in the living room had no access to content. There was no cable box or anything connected to it, and no way to connect my phone (I tried screen mirroring). I when I came back in the evening to relax I had to just watch YouTube on my phone. 2) The ceiling lights in the master bathroom weren't working, and I had to shave using my phone's flashlight. That wasn't a fun experience. 3) The check-in instructions said to contact the host before arriving. I sent several messages and no one responded. This gave me a lot of anxiety because I wasn't sure if someone would be available to let me in. I understand that they are probably managing more than one AirBnB property, but a good host should be responsive and communicate well with guests.