Ken was very accommodating in communicating with my mother before our arrival to answer her questions. He was also responsive when we had to inform him that the heating system was not working for the first 24 hours.
Convenient location and stocked with enough in the kitchen for a family of 6 adults.
While the beds are comfy, the house is very old and with that comes absolutely zero sound insulation, creaky floorboards, and noisy door hinges. Light sleepers beware - pack earplugs.