We stayed with a family of 4 and our stay was really good! There were a couple of problems at first (dishwasher didn't work and the air conditioner unit was malfunctioning), but she was very responsive and took care of the issues immediately! She is very communicative. The place was clean, with a great view and just a subway ride from everything! We utilized the gym and the pool, which were also great!
The only real issue is that the master bath had a tub with a small shower head. That shower was not very good so we all had to use the main shower, which was a bit inconvenient. Otherwise, it was a good stay.