I booked Ishtar's place for my parents to stay in while they visited Vancouver (as we could not host them comfortably in my small apartment). Ishtar was prompt in her communication, and property manager Marco was easy to work with and addressed issues promptly. The unit was clean and stylish. Initially there were no cleaning supplies, but Marco quickly brought some along after being asked.
The unit itself is great. That being said, I think it's important to note for others that this is not a quiet complex. It's an older wood frame building, and noise carries very easily. My parents generally slept with earplugs, and that solved the issue for the most part. And after another unit had a loud party until late, Ishtar promptly reminded them of the quiet hours. But if you are at all sensitive to noise, simply be aware that you will hear other people. It is the city after all!