Great communication, very clean, comfortable space. Mario introduced himself upon my arrival to make sure that I had everything I needed and to let me know he was only a phone call away for any questions - very friendly. Keyless entry and clear directions made check-in very easy and convenient. Lots of restaurants and shops less than a mile down Main St. A nice home base for exploring Vancouver and the surrounding area. Catherine has provided a great guide for things to do and see, as well as dozens of sightseeing pamphlets. I really enjoyed my stay and cannot wait for my next trip to Vancouver!