We were outside the Airbnb for 20 minutes trying to get in! And we weren’t able to get in! I wasn’t sent the electronic key a day in advanced! We phoned Joshua probably 6 times, and it went straight to voicemail. Very unacceptable!!! We had no where to go, and had to book alternative accommodation. Airbnb was quick to respond to our issue but we were very disappointed with this situation.