Overall it is a okay place to stay. I liked the location and neighborhood. However, there are several things can be improved: 1. The instruction of finding parking lot is not clear enough. I need to tell future residents the assigned lot is downstairs, not “up”. I messaged the host for help at the first night, but we didn’t get any response. I understood as I checked in late night. 2. The heaters in the unit are totally not working. It might be the coldest days in Vancouver during my stay. The communication with host/ host support team was also a little frustrating. In the end, I need to buy space heaters myself and they reimbursed it. I still think they can do better as I reported as soon as I checked in. 3. The inside face of bedroom windows were dirty. 4. This reservation is non-refundable, double check. The host was not willing to make any concession even I was highly possible not able to make the trip due to massive uncontrollable reason.