Erica and her wonderful home have been exceptional. Fabulous location, beautiful warm spacious home and very attentive hostess.
Everything we did need and didn't even realize we would need were right at our fingertips courtesy of Erica's excellent hostess-ship. All of the following aspections were excellent
- before booking (over a year ago when I first had many questions and even though I initially booked elsewhere last year, Erica continued to be helpful), through booking (accommodation of allergies),
- very helpful recommendations before travel (planning and travelling suggestions),
- advance information (where we could find what),
- very easy access to checking in
- throughout the stay in this very organized, well laid out, comfortable and welcoming, perfectly situated warm home (e.g. our family of 4 with divergent interests and approaches had well laid out spaces both before day trips and in the evening as well as on a day of chilling near home; the kitchen is laid out logically and accessibly; instructions eg recycling are very helpful; the location was perfect as we could walk or walk to the skytrain everywhere we needed to - except some daytrips eg Sea to Sky Gondola and Bowen Island Ferry where we weren't interested in walking/transitting; getting supplies were an easy short walk as were wonderful cafe's and restaurants; the VIEW!!! from the yard was amazing - what a location! love the neighbourhood - super friendly people around; great school yard nearby to burn up energy),
- accessible contact information in the event we needed real-time assistance during our stay (we needed nothing as it was all perfectly communicated and available, so we didn't ever need to contact her)
- finally, an easy and clear check out process.
Erica's approach has epitomized what we have come to expect through AirBnB bookings. Perhaps we were spoiled - because our expectations are very high of anywhere else we would stay. Thanks for being exceptional. We highly recommend this lovely home.
p.s. The only reason I didn't comment on the amenities was that we don't tend to need complicated amenities much.