We arrived after a trans-Atlantic flight, jet-lagged and tired, and Ann had already communicated with us about arrival plans, then followed up with a text that day. It was seamless and easy, and everything was clean and ready for us. We asked whether it was OK to have our adult children and their spouses over for a drink before going out for dinner, and she was very generous about it. The beds were comfortable, the shower hot, and having a full pot of coffee in the morning was just what we needed. We would definitely stay here again!