We had a problem to deal with which was completely of our own making but was sorted out by Derek. There was no reason for Jodi and Derek to be so willing to put themselves out to the extent they did, it’s just that they are very nice people. We are really grateful for their help. The apartment has a great feel to it - paintings, plants, furniture - planned by someone with a very good eye. It’s very well equipped with lots of nice extras. The basket of goodies was easily the best we’ve seen - again, a lot of thought and generosity has gone into it. Thank you Jozi and Derek for making our stay in Vancouver so enjoyable. - and for saving the day when we had a problem. We won’t forget your kindness.