Dorothy was very prompt to respond and was attentive to my every need! The place was very clean and had a good amount of amenities. The location is close to many things in Vancouver. I was there for a convention - the ride from the condo to the convention center was short. There are certain parts of the adjacent neighborhoods that you need to be a little bit careful of if walking at night. Overall, great host, condo, and location, would recommend and stay again.