We didn't see Mike and Steph too much during our short stay in Vancouver, but when we met them on the first day they were extremely nice and helpful! The place was a little far from where we spent most of our time while in the city, but definitely manageable with a car. It was clean and comfy, a little on the small side-- perfect for three people just looking for a nice place to sleep and go over plans for the day. Noise might be an issue if you have a young family or are a light sleeper as it was easy to hear people moving around upstairs, but overall we had a lovely experience and would definitely recommend the place!