Linda's apt was perfect for a couple exploring Vancouver! We did not meet Linda but she was always available by phone/text. She buzzed us up to the apt via her phone when we arrived and the keys were waiting for us inside. She was also very flexible and worked with our arriving a bit early. The apt was very clean and comfortable and had everything we needed, including amenities such as cable tv, wifi, and a fitness center. Again, the location was perfect for exploring the city, and it seemed that everywhere was an easy 15 min walk in the West End. Overall a great experience, would highly recommend!