The loft is cozy and conveniently located for sightseeing. The apartment building was quiet however there were loud shouting noises below in the alley throughout the two nights that we stayed. The WiFi was very difficult to connect to and Monique tried to be helpful when I contacted her about it. It had to be reset each time that I wanted to connect, then it would eventually disconnect on its own. And only one person (there were two of us) at a time could connect once the WiFi was reset. We never actually met Monique, only her cleaning lady met us and gave us the keys, in a hurry showed us how to open the sofa bed. On the morning of our arrival, Monique had messaged me that we should try to meet the cleaning lady 30 minutes earlier than we previously agreed because she had another appointment. That was difficult because we were driving across the US border and it was raining heavily and as a result the cleaning lady didn't seem too happy with us.