We recently visited Vancouver for a girls trip and had a wonderful stay. Joe was very helpful and always available to answer questions. I would suggest some additional touches throughout the rental such as a full length mirror, more bedding/better quality bedding and pillows. We didn’t find a guide book when we entered so that would have been helpful as well. The window in the master was broken and we were unable to close/lock it which for us was a bit of a safety issue considering you can access it from the other balconies.