John was very informative and worked with us on the checkin. However I didnt know there were going to be cats in the house. 1 guy in our group is allergic and had a rough weekend. There was cat hair everywhere and when we left the house it was all over our clothes. I found out when we got there their 19 yr old son lives in the basement. But the person we met was not his son, apparently it was his sons friend who was staying there. Little awkward.