Tina was very responsive and gave detailed instructions on how to check in on the day of our arrival. We had needed a place overnight and knew we would be arriving very late and she accommodated us with no hesitation. To our surprise, despite being a self-check in she was awake when we arrived and helped to ensure we got into the unit.
I'd say that the place is as advertised. If you are expecting a small clean space to crash for a couple nights then this fits the bill.
The one thing to note was the bed was extremely creaky, so if you are with a partner it may be kind of annoying.