Cam left a message that he was delayed in a meeting but had arranged for us to pick up the keys at the front reception desk. Cam introduced himself later & gave us a quick rundown of the local area. We loved the room, it was very clean, extra towels, great amenities & so convenient to everything. Must admit we became regulars at the Blackbird Bar & Grill which was just around the corner. Major benefit to be able to walk to everything... Robson St, Gastown, Waterfront, transport etc, are all 5-10 minutes easy walk away. It is a given we would return to Cam's apartment next trip to Vancouver.