Johnny is very kind. Accommodating on getting us checked in. Do have to coordinate check out as well. A great spot to stay for downtown vancouver. More noise than we were used to so didnt sleep well. Also, the space was very warm, the AC is in the main living space, we sleep in a cool space normally so lack of sleep impacted our perspective. Everything was OK but expected more for the price. The pool, spa and sauna were great. Made the stay worth it.