What a delightful stay! Andrew was able to answer every question I had as a first-time visitor to Vancouver, and made great suggestions of what I should see and do while I was in town. They arranged for me to check in a little early, and Connie met me and gave me the keys and showed me around personally. They provided a tray of fresh fruit, some chocolates, a croissant and bagel, butter, jam & cheese, eggs to make for breakfast, and bottled water. And more. The kitchen was fully stocked with dishes and cookware, and some boxed foods in the cupboard, along with Keurig coffee and tea. In addition to the shampoo and body wash I've come to expect from some Airbnb hosts, there were a bathrobe and slippers for me to use. This is a basement space and appeared exactly as I expected. (I'm about 5'11"/180cm in bare feet and as I expected I had to be just a little careful of the ceiling which is low as you move from the kitchen toward the very comfortable bed.) Connie arranged for me to park off the street, and my car was safely behind a locked gate overnight--no problem coming and going as I pleased. Laundry is shared with the family (Connie and her husband live upstairs), but they easily arranged access for me. There are signs around the apartment letting me know how things worked, and even a hotel-style safe where I was able to lock up my laptop. It's hard to imagine anything they could have done to make my stay more enjoyable. I was able to hear a little sound from upstairs, including a dog that occasionally ran across the floor, but it was just as you'd expect with a basement apartment, I did not find it to be a problem at all. Thank you so much, Andrew and Connie--I hope to be able to return to Vancouver and see you again!