The apartment has incredible views of the city that made us feel like royalty - for that reason, minor details seem trivial, and I'm giving Matt's place a 5 out of 5.
Giving Matt the benefit of the doubt - as any of our questions might've been resolved by messaging him - I'll assume that these things are not the norm. That being said, these are the improvements we noticed could be made for future guests:
--The paper towels needed restocking (ie. there were 2 pieces left, total).
--We had to search for the hand towels (they were under the bed, upstairs).
--The dishwasher had dirty dishes upon arrival.
--The loft TV wasn't connected to Netflix or at least we couldn't figure it out.
--Parking: It's not clear if you should park in P1 or P2 or if it matters. Also, look for the FOB on the wall to figure out which garage to park in.
Overall: I've had better hospitality/amenities but I've never had a better view.