I had booked a reservation several weeks before checking in and it showed on Airbnb that it was accepted by the host. Since then, I have tried to contact her several times to no avail both through the Airbnb app and her phone number. Selina did not provide clear instructions and I had messaged her 48 hrs before the check-in date on Airbnb if she could provide me with more information on how to check into the building or when I will get the key. She never responded and she didn't pick up any of my calls even on the day of check-in. I have had to ask 3rd party to call her and ask her and she responded by saying she never accepted or received money despite her clearly having accepted the request on Airbnb. As a result, Airbnb had to cancel the reservation and had me book a hotel instead. I had to rebook another place immediately but there weren't many that fit my criteria for location and price. She did not communicate with me at all and this situation could have been avoided if Selina had just cancelled the reservation much in advance.