We were welcomed in person and given a thorough tour of the home as well as tips on places to go with children. Meelie had bought our shopping request and some extras which saved going out to a convenience store to get basic supplies. The property is a house where the ground floor is the one being rented out and a family live above who were lovely. The apartment is spacious for the 5 of us and in fact 1 bedroom we didn't use ! We had everything we needed including some board games for the kids. The beds were comfortable. The area was residential and quiet. Within minutes you have a choice of Indian restaurants. A 5 min walk gets you to a bus stop that goes straight downtown in about 30 mins or you can walk maybe 10-15 mins and you are on the Canada line (metro/tube) which in 15-20 mins takes you downtown. The host was also responsive and would whole heartedly recommend.