My wife and I were in Vancouver, BC to visit our Son and his family. Kyle and Nat are terrific hosts. They were very responsive to all of our questions. There was a bad freeze while we were in Vancouver, and they came right our and salted the walkway and steps leading up to the house. The house itself is immaculate, comfortable, warm, inviting, and wonderful in every way. The pictures don't do it justice. This is a perfect place for a family with young kids, as there are lots of great toys, a highchair, and a kids table in the dining area. A good safety feature is the kid's gate at the top of the stairs leading to the bedrooms. Lots of great shops and a multitude of restaurants of all different types and ethnicities are a short walk from the house. There is a wonderful park with a kids playground just down the street. We will definitely stay there again the next time we travel to Vancouver.