Location 5/5
I was easily able to jump on a bus if needed, walked to Van Dusen Gardens, and to Queen Elizabeth Park. I quite liked the location. There were a corner store/7-11 and two restaurants/cafes places close by (I did not eat at either). Everything else you will need to drive, bus, walk a lot further.
Room 4/5
The bed had a medium firmness, lots of pillows, but no sheet between the duvet and you (heavy for summer). The apartment was overall clean with dirty corners but still felt comfortable. Decent size space. No dishwashing soap but dishwasher provided. No hand towels to dry your dishes or clean counters. Travel/hotel bottles of shampoo in shower were nearly empty. No soap/body wash provided. When asked ahead of time if there was ice in the freezer host responded with no but there was a used bag when I looked. The cable wires were all removed from the tv and I spent a portion of my evening trying to figure out how the tv worked and messaging the host. This makes me wonder about the level of attention paid to rent the space?
Noise 4/5
While a relatively quiet neighborhood and suite. I did have some minor issues with the people above me. They are extremely heavy-footed with the loudest sneezing fits I have ever heard. Only a minor nuisance at night trying to relax and get to bed.
Customer Service 3/5
I quite like Airbnb hosts who check-in through text when you arrive. But I did not receive a message to see if everything was ok with the suite - my personal taste. The host was slow to respond with the issues I had, but when she did reply was very helpful and nice. On the last day, I messaged asking about leaving my bag for the day and picking it up later and she responded 35 minutes after check out time which was too late by that point.
Value 5/5
It was a great value for the place, but I do understand that $200 for 3 nights is a reduced rate due to COVID and no one renting out spaces. I am not sure what the regular rate under better circumstances is for this place.