On the whole very clean and comfortable with quick responses, both over text and personally - on three occasions now we have needed assistance and Salvador seems to appear almost immediately. Great hospitality!
A slight downside is that you are provided with limited cleaning equipment, so unless you keep asking you will have to find your own alternative.
Checking in was a doddle. We were provided with two extra sets of keys upon request for a refundable deposit, which was very convenient.
Location wise, this is a great place to base yourself in Vancouver for the longer term as it is central to most of the metropolitan area - bus 17 leaves directly opposite the apartment and will whisk you straight into Downtown in just 15 minutes! There are cafes, bars and restaurants abound, including fresh food markets and the City Square Shopping Centre, all within walking distance too.
I can only recommend this place as my friends and I chose to book another month, and the goodness continues! Thank you Ishtar!