Yang was very thoughtful and considerate, going out of her way to make my stay as comfortable and easy as possible.Communication with her went extremely smoothly, including when my flight was delayed and I arrived late at night, she explained to me exactly how to get in to the unit. She is very well organized with her guest handbook, including photos of how to turn on the shower (which is a little different than any I had encountered before and would have probably taken a while to figure out!) and what goes into each recycle bin. The area is very nice, residential but walking distance to coffee shops etc. and was exactly what I was looking for. Also very close to the airport but without any of the associated noise and traffic. The only thing missing was a fan for the bedroom, which I suggested to her after I left and she immediately replied that it's a good idea and she will get one!