The unit was clean and tidy. If driving we would suggest parking your car in a paid and secure parking garage. We were lucky to speak with a building resident regarding parking our car out the front and she suggested not to as people often come out in the morning with a brick thrown through the window. The location and walking distance to Gastown was perfect. Not the best place to stay for families with small children due to the drug use and the large number of homeless people in the area. However, we never felt unsafe walking around and coming back to the unit at night. Communication couldn't be faulted.