We are experienced travellers and would put "The Roam" near the top of our accommodations. As ex-Vancouverites we knew the location would be perfect as it is within walking distance to amenities, restaurants etc. The keyless check-in and out was quick and easy. As we know Vancouver we did not need tourist info but have no doubt the hosts would have been more than helpful. We did have a small TV issue on the first night and it was dealt with immediately which was appreciated. The hosts also followed up and asked if they could help in any other way. We were there during the rainy season and found the unit to be cozy and bright. It is modern, well maintained and has every amenity one needs. We would definitely recommend the "Roam".