Kathy is responsive and fast with her communication. Check-in was extremely easy. We had 9 people staying in this house for 13 days and the house was set to bare minimum. We were invited to buy our own paper towels, and there were no extra towels-just one towel per person. There were also no extra pillows or blankets, no desk or workspace. The space was set to a bare minimum for cooking, only a few pans and there was no salt/pepper/cooking oil. No chopsticks as mentioned in the listing. The place was reasonably cleaned; though there were dust bunnies and hair in the bathroom. The biggest issue was that we stayed for 13 days and didn’t have cleaning materials to help keep the house clean. I would recommend this house for short stays or not more than 1-3 days. Anymore than that and you might be sticking up the house on behalf of the host.