Bianca was great to deal with. She communicated well and clearly and was very accommodating with an early check in which was nice as we have young kids and we were able to get settled in.
The place is located very conveniently especially to the airport and it was comfortable, in a nice neighbourhood and had most everything we needed (some smaller pots and a colander would have been handy for cooking but everything else was there in terms of utensils and pans). If you have small kids this place may not be the best fit as there is a steep staircase that is hard to avoid on either floor and the in floor heating, while nice, was a bit inconsistent and could get very hot in the bathroom.
Other than that we had a great stay!