Location is great! The apartment is located in an really good area from where you can reach good shopping facilities and restaurants in Kitsilano (4th Av) and can comfortable go downtown by bus. Bus stops are within 4 mins walking distance. Apartment was clean and spacious. We did not get a check-in-email but that's maybe because we booked at the same day. Karen was directly on the phone to help us coming into the apt. We did not find a short description of facilities etc in the apartment. As we did not get an email with all that, such an one pager would be helpful. But the fresh flowers on the table were so nice :)