First, NOTE - the owners live upstairs in this house. This was NOT disclosed in the listing, and was not a desirable or preferred scenario for us. This should have been noted in the listing. We had intended to rent a stand-alone structure for privacy, quiet, security, and comfort. The way of entry to this Airbnb is a back door that is accessed via a narrow pathway that goes around the side of the house, or, via a back driveway on a side street. This was not noted in the listing either, and should have been, as it was not obvious from the provided photos. There is another, second door at the front of the Airbnb unit that is labeled "Emergency Exit." This door, with no way for us to secure the unit for ourselves from the inside of the unit, separate from the owners, given that they lived upstairs, made us feel somewhat uncomfortable. There were two unique instances that made us feel quite uncomfortable, to put it nicely, during our stay. The first was when we first arrived at the Airbnb on Saturday afternoon and let ourselves in with the key from the key box. We had been in the unit for about two minutes after letting ourselves in, and were at the front of the unit when the owner, Matthew, walked in the ajar back door at the back of the unit and began accusing us, in an intense and sinister tone of voice, of "being weird," "acting sketchy," and other similar statements. So far, all we had done, to our knowledge, was arrive at the unit (the listing had said that the unit was self check-in). We were very freaked out by this, and felt unsafe. I was able to calm Matthew down, and sort things out, but those first few minutes were very uncomfortable and unnerving. We later found out that Matthew had sent me some messages about the unit prior to our stay, which I had not seen (and thus not responded to), because I had been very busy with work and other life matters prior to our stay (which was part of why we planned the vacation in the first place). This was the source of his skepticism about us, apparently. At any rate, Matthew should have handled his discomfort very differently. Notifying Airbnb of my unresponsiveness and allowing them to handle his discomfort, instead of allowing us to "check-in" to his place and then confront us himself, would have been far more appropriate. At any rate, we were made very, very uncomfortable by Matthew's accusations and his "walking on set" during the "movie" that should have been our private stay at his place. After this incident, we were on "pins and needles" the rest of the time that we spent at the house, which we tried to minimize as much as possible after this point, because of our great discomfort. Next, I will describe the second alarming, uncomfortable incident: On Friday night, we used the hot tub in the later evening. In the morning, I received a lengthy and accusatory message from Matthew, and a charge for $50 USD for using the hot tub. He notified us that we had "ignored" an "Out of Order" sign - which we never saw, and did not believe to have existed. We believe, most likely, this sign, and the photo he sent us of it, were taken from a different date and/or time. This sign, further, was not truthful, because he offered us use of the hot tub on Saturday for a further charge. This incident with the hot tub was very unexpected, and further unnerving, given how the owner had essentially ambushed us the previous afternoon immediately upon our arrival - breaking our trust and sternly and squarely attacking our character. Weirdly, Matthew also stated that we had left some "personal items" behind beside the hot tub the night before. This turned out to be an unusual description that he used to describe my friend's phone, which she would not have brought out to the hot tub at all, because it is not waterproof. We seriously wondered if Matthew entered out Airbnb unit during the night later Friday or early Saturday morning while we were asleep to retrieve her phone to use as leverage against us, should we decide not to pay the $50 USD charge for using the hot tub. We firmly believed that her phone was left on the charger in the kitchen, beginning early in the evening the night before. I understand that this is a somewhat ridiculous-sounding theory. However, while I cannot say that it is what happened, given Matthew's incredibly strange and out-of-bounds behavior the previous afternoon, and given our discovery that the phone had locked itself from apparent repeated attempts at tampering with it/unlocking it, it is a likely theory. Using the hot tub without permission or prior arrangement was never our intention, and I fully admit, our mistake. We had booked the unit through the app in a hurry, and had overlooked the fact that Matthew and Ally had listed, only in the long-form description of the Airbnb unit, special requirements and charges for use of the hot tub. All we had seen when we booked the place was the notation that a hot tub was an amenity - something we had wanted. We would never have expected permission and charge stipulations for use of this common Airbnb/HomeAway/etc. amenity. Another unexpected issue was the barring of the usage of the stove and oven (due to insurance reasons, apparently). This, also, was again, not Matthew and Ally's fault – and was also, again, only noted in the long-form description of the Airbnb unit – but was unexpected and not the norm for what appeared to be an Airbnb that was a complete house with self check-in. In addition, the freezer in the unit was filled with food and other items that were “off-limits” and should not have been...