I am very disappointed in how the owner handled our cancellation!
Karly didn’t let us know, after I Contacted your manager, when we arrived at 5:00pm !
The manager was surprised that she didn’t contact us, as she said the intercom was down all day! We could not get in!!!
As a travel agent, I gave Airbnb a try, but now, I will spread the word about my experience.
Horrible! Left stranded in Vancouver and had to find something decent!!! So bad, that I’ll, never use Airbnb thanks to the owner and manager !!!! How would they like this treatment?