Doug & Herb were very informative hosts providing information about the area, bus routes, city attractions and neighbourhood. Unfortunately they were not there during my trip but they had someone (May) taking care of everything for us. May kept in contact, responded quickly to requests, accommodated an early check in and made sure the place was clean, tidy and had everything we would need. The little touches of art, illuminated walkway, flowers & plants and amazing patio were appreciated. It was too cold to sit out on the patio but I hope to come again when it is warmer to enjoy what has been made to look like a very tranquil space.