We had a wonderful stay at Helia's during our trip to Vancouver!
Check-in: Check-in went fairly smoothly, Helia was responsive and it was easy. Quick note: make sure you really follow her instructions and don't follow anyone in the building, as her first step described is crucial to all the other steps working out.
Cleanliness - Her appartment was very clean. I have nothing but good things to say about the cleanliness.
Hospitality - Helia was nice enough to leave us a few items in the fridge and around the appartment to make our stay easier. She also made sure to personalize the stay and left us an umbrella when she saw that it was supposed to be rainy for the few days we were staying.
Location - The condo was in an excellent location, at the heart of coal harbour, a stone throw away from Downtown core and the waterfront. Everything we needed was within walking distance and when we explored a bit further, public transportation (the SkyTrain) was a 5 minute walk away.
I would stay here again in a heartbeat and definitely recommend Helia's place to anyone visiting Vancouver!