Charlotte was an amazing host! Super quick to respond to any questions we had, although there were not many as she had us prepared with general information about the loft on a whiteboard by the front door. Very handy! The loft itself was great, extremely well-kept and clean. It was not hard to get comfortable and feel at home. It is also worth mentioning how amazing the location is. We never found ourselves walking more than 10 minutes anywhere from the apartment. Buses and trains are close by, as are many restaurants, fast food places, and shopping. No regrets staying here and would 100% recommend to anyone :)