Birgit and Andrew are amazing people! Of all the airbnb places we have stayed, their hospitality has exceeded all of our expectations and outshone them all! They were not only quick to respond to any communication we had, but were also open to any and all feedback and suggestions we had, and even implemented many of them while we were there, with no hesitation. If there is anything you need, don't hesitate to ask. The place is exactly as described. Anything that was missing was readily supplied, including hangers, microwave, additional linens, unscented laundry detergent, extra garbage bags, a night light and more. The radiant heat floors were such a blessing, especially on a day when we there was a lot of slush and snow. It was so nice to come in to a comfortably warm home after a long and cold day in the damp Vancouver weather. The location is perfect, very close to downtown, but yet not right in the downtown core. We did not use transit or have transportation. We took a cab everywhere we needed to go, and paid very little due to the close proximity to the downtown core. It is in a very quiet heritage neighborhood with a lot of older homes. It is a very modern suite. It is streamlined, clean with high end kitchen appliances. Overall, Birgit and Andrew made our stay a wonderful and fantastic experience during a stressful time. I would highly recommend their suite to anyone looking for a place to relax in the middle of a busy city.