Sandy was an excellent host, very responsive, accommodating, and addressed out concerns. The location is fantastic with plenty of restaurants, shopping centres, and amenities within walking distance. The stay was welcoming and had a good view. The elevators were quick, which was nice given we’re on the 16th floor. The kitchen was fully stocked with high quality stainless steel pots. There were many bedding options provided and more than sufficient towels. We did run into issues, to name a few, the stay could have been cleaner, we found a moldy plastic juice bottle under the couch; batteries for the tv remote were dead, we were promptly provided with replacement batteries; the washing machine was only semi functional, but Sandy mentioned she would be replacing it after our stay; the dishwasher leaked occasionally; the shower also leaked, perhaps there was a trick to keeping the water in that we didn’t know; the smoke alarm would go off while we were cooking with all the vents turned on even though nothing was burnt; and booking the gym & sauna with the concierge/security was an unpleasant experience, Sandy did speak to the concierge, but on the follow up we decided it wasn’t worth it.
Overall, I did enjoy the surrounding area and communicating with Sandy, but at times I was frustrated with the stay.