Marie and her colleagues were very welcoming and helped me feel very comfortable. Checking in and out was very easy which was important for me as I had a lot of luggage with me. Celina, one of the colleagues, was kind enough to lend me her transit card for the days I spent at the airbnb and also guided me all the way to Downtown and proceeded to inform me of which buses go in that direction. She was a lot of help and I would definitely stay here again next time.