Mandi was extremely responsive in all of our communications. Unfortunately, this apartment is in a very rough neighborhood and it is not well represented in the description. There were several things about the apartment that were just a bit different than we expected. On arrival, the apartment appeared a bit worn and beat up. It was clean but there were no towels, no toiletries items in the bathroom and a large crack in the window. We tried to look past some of these discrepancies assuming it was the neighborhood. At check out, we were contacted and almost accused of breaking the window. I hope this isn’t some sort of scam situation they put every renter through. I was overall pretty disappointed with our experience here.