The experience was awesome, Kate was really flexible with check in, we wanted to move our check in time abit earlier the day before check in and Kate definitely tried to accommodate that. The listing was what we expected, there were breakfast provided which was a generous gesture of Kate. The location was very convenient, it close to sky train literally around the block. The apartment was definitely neat and clean. There are plenty of towels Kate provided. The balcony even had a grill which would be wonderful if anyone want to barbecue. The only down side was the parking garage is closed from 11:30pm-5:00am daily and if you end up parking on the street, you will need to move the car before 9am.