Great 1st experience for us with Airbnb. We didn't meet Allen but there was someone there who showed us to our room and told us how to get to town. They had thought of everything needed for our stay and we liked the idea of a cold water dispenser in the lobby. It was less then 30 dollars for a taxi from the airport and and to drop us at the dock for our cruise. We didn't wait longer than 3 minutes for the bus then train and it was approx 30 mins to get to downtown. We also went to Metrotown which was a couple of stops on the train and is the largest shopping Mall in BC.