Very responsive and accomodating host, replies and answers questions promptly, accomodated our request to keep our luggages for the rest of the day after we checked out. Room very clean, newer fixtures and furnitures, all kitchen facilities and washer/drier provided. We met Holly when we checked out and she is very friendly and gave suggestions where we can go for the day. Good to have an electric kettle in the room, though it would be appreciated if few coffee/tea/creamer/sugar pouches and a couple of mugs be provided in the room as well for breakfast in the morning. Thank you Holly for a nice cozy clean accomodation in Vancouver! Will definitely come back!