I booked this apartment for my family who were coming to visit me in Vancouver for 2 months. Pamela was very courteous, helpful and accommodating and showed me the entire unit before booking. When my family checked in, it was as promised: clean, fully equipped with great quality linens and kitchen appliances, cookware, dish ware and fully stocked with cleaning supplies. She was always easily reachable and dealt with any concerns/ requests promptly. The apartment is in an excellent location, within walking distance to grocery stores, pharmacies, restaurants and the skytrain station. Although close to these facilities, it remains to be in a relatively quiet neighbourhood. It is also very close to Vancouver General Hospital and BC Cancer Centre, and makes for a great place to stay for professionals who are visiting for a short while!