After a fabulous stay in a Calgary AirBnB, we were excited for Vancouver. Shortly after arriving, that excitement completely went away. It all started when it took several minutes (5+) waiting to be granted access into the condo building with it being rainy and cold. After finally getting in, I was able to get up to the room and found no building fob or parking garage opener. It took the host way too long to respond to the keys not being present to the point I had to call them. Come to find out the cleaner took the keys but it took over 2 hours to get them back! We had just flown in and wanted dinner. The hosts did compensate some for the trouble but when a guest went to lay down for bed, they then found dirty bedsheets. The next day we found ants crawling on the kitchen and bathroom counters. When it came to checking out, the instructions are so generic, following them added 30 minutes to our departure. Overall, this was a terrible experience. I wouldn't recommend this AirBnB.