Had a terrible first night. we checked in to the house with ease. However we found the house not even cleaned. We spent the half the day cleaning the house ourselves. The linens were not washed. The floors were not mopped. The carpets were not vacuumed. Counter tops, cabinets and all the appliances were not wiped down. There were no toiletries or towels. Had to do a run to shoppers to get everything. Jay did try to get maid to come in the next day, but we could not wait. How can you sleep on dirty linens. Especially during covid times. That night made us regretting booking this place. Jay however gave us a refund on the cleaning fees. He explained that his cleaning crew hired a new person and he was not in town. The location and price were great. It just the first night of cleaning threw us all off.