The place is cozy, feels exactly as shown in the pictures. It is at a great location, close to grocery store and many bus stops, making it easy for me to get to university (UBC) and to downtown. The furnitures are all in good condition, and there are enough equipment in the kitchenette. Mark is easy to communicate with, for example, when I'm expecting some mails or when I need to do laundry. Very friendly, responsive, and helpful.