Overall Emily is a great host. She communicated well and was kind enough to leave us a cake for my husbands birthday. The stay however was not the best. The hand towel in the bathroom had a huge piece of hair on it, the people from the unit upstairs hung their laundry over the steps to the Airbnb unit, there was a man smoking right outside the unit, even though it was nonsmoking. Additionally, you can hear absolutely everything from the other units: water, cough, appliances, conversations. While Emily was super nice, unfortunately I would not recommend this place due to the issues. The value itself for what you get is not there: You are charged $60 for cleaning fee yet the hair on the hand towel (about a finger long tangled hair).