My husband and I had a wonderful stay at Amanda's apartment. From the start, Amanda was friendly and easy to reach with any questions or concerns. We arrived very late at night to Vancouver and when we got to the key cafe, I couldn't find the email with the access code on it. Out of travel fatigue and desperation, I gave Amanda a call to ask. Not only was she helpful, she was also incredibly understanding and FRIENDLY which we really appreciated after a long trip. Her apartment had everything we needed and was conveniently located in the center of downtown. It was cute and cozy and we loved her fireplace! We want to add one to our apartment when we get home. The parking spot came in handy for us and we felt very safe in the Milano building. We highly recommend her apartment to anyone traveling to Vancouver. It was my husband's first Airbnb experience and it changed his mind completely. Two thumbs up!!