First terrible experience with Airbnb in the 5 years as a member.
Construction starts at 7:30am on the dot!!! Does not stop until 6:00/7:00pm and should be noted that it’s right outside the windows - not hidden within the ad. I’d avoid this place for the next year until that construction is finished.
Then there was a fire on the floor below us and we had to evacuate.
Beds are rock hard, the “pull out bed” is just a futon couch, floors creak to the point where it wakes everyone up, bathroom fan does not shut off therefore you can hear it all night, went to close blinds and they fell on my head as they’re broken, and a few other things.
With 14 Airbnb properties, I can see how some might be neglected… how ever neglecting my comments and concerns when I messaged the 4 people in charge of this listing just adds injury to insult.
I would NOT recommend any place of Alex’s based off their customer support and neglect.