all and all Kelvin was friendly and helpful as well as everything in the advertisement was as it claimed and he was totally laid back when I was stressed out about the check out time as I didn't want to put my wash in the dryer at night and disturb anyone so I put my clothes in the dryer in the morning making checking out at the select time difficult to do without having my clothing still wet and when I explained that to him he totally understood and gave me more time to finish my laundry and pack up. thanks again Kelvin that was solid and much appreciated 👍