First of all, thanks for your quick response and thank your mother to take care of us these two days. Before I left, I would like to give my comment and want you to improve in the future.
1.If the boiler is out of service and can’t provide the hot water in your house especially in winter season, you are better to inform us before we check in. So that we have a right to choose whether we stay your house or not. Anyway, I appreciated you let us into your lane way home for showers. In fact, it caused us inconvenience to pass through the open area to your home for showers under the outside temperature around 3° C. Furthermore, we have four ladies to take a showers in your home and her feeling is not so good.
2.One of the reason I selected your house is your kitchen big enough for us for cooking by ourselves. Unfortunately, I found one of gas stove is working and 4 sets of Induction cooker is out of function. Your mother told me that the induction cooker is not function for a long time. I also told your mother that your drinking machine is also out of order. No hot water is available. Two high chair in kitchen were wobble and need to repair. Please check your facilities in good condition and make some periodical checking by yourself. There were other amenities that were not true to photos shown in description, eg. there was no dishwasher
3.Per my investigation, the cause to let the bed collapsed in 2nd floor may be the heater. The reason may some guest used the heater as a warmer and put near your bed for a long time. It affected the strength of wooden bed and let the bed collapsed. So, you have to inform your guest to put the heater far away of the wooden bed in the future. It’s lucky for my wife didn’t have injury this time.
It was a really disappointing experience especially around Christmas time.