Hayfa was always available when needed and very quick to respond. The studio apartment was well located to downtown and had a very well stocked kitchen. It was clean and very comfortable. Hayfa left us snacks as we arrived late - a lovely touch.
During my stay, cigarette smoke was coming into the studio from the apartment below through an open window. I had to keep two of the three windows closed for my stay and this left the studio rather warm. I informed Hayfa and she was very responsive. I believe she is trying to resolve the issue for the next guests.