We greatly valued Tatiana's level of responsiveness to our needs to address some of the unforeseen issues we faced.
Unfortunately during the period of our stay, the exterior of the unit had maintenance work being done to it - we had workers going up/down the gondolas directly outside the windows resulting in us having very little privacy. In the last few days of our stay, the windows were all sealed up by a plastic screen which left us with no natural ventilation and uncomfortable temperature. We reached out to Tatiana and she was very apologetic about the whole situation. I also want to acknowledge her willingness to get us a fan to help with the hot weather days in Vancouver (NB: This unit has no AC which I am told is quite common for the older buildings in the city) and a rice-cooker for our Asian meals. She also responded though not immediately to our request to fix the dining table which allowed us to have proper sit-down meals.
The unit has a great location (for shopping/dining), nice neighbours and we felt safe. However, do note that being on level 4 and if you have the windows open, you need to be prepared for the noise from the streets nearby - from emergency vehicles to high powered cars till wee hours of the morning!
Her Kitchen is adequately equipped, nice fluffy towels and a dedicated work-station (unfortunately without a work lamp) while the mattress was rather lumpy and pillows were flat, old and smelly.
Would we stay there again? Perhaps but not likely in summer and I will make sure to check if there are any on-going maintenance work and if the bed mattress has been replaced with a new one.