Roy and Jun were responsive to messages. However, the place does not look like it does in the pictures. The floorboards and siding are all coming up. Not sure if there was a flood or they just placed the floorboards down on uneven ground. The place smells musty and damp. There is only one small window in one of the bedrooms, which I guess is to be expected with a basement suite. I expected noise from the kids upstairs, but not after 11:00pm. It was about 11:20pm when they finally quieted down.