Diane is extremely kind, welcoming and accommodating. Her condo quite new and clean. The location (adjacent to Robson and close to Gastown) made it easy to walk around to different neighborhoods and felt very safe during the day and evening. The unit is very warm, stylishly furnished, all of the appliances are fully functional, and it is peaceful during the evenings. Diane provided just about everything you need for a comfortable stay (bathroom amenities, clothes hangers, Vancouver guides) and is very knowledgeable about what there is to do in Vancouver. Overall, driving to Vancouver from Seattle was all the more reassuring as she was very responsive in making our arrival process as smooth as possible. She played a great part in making my weekend getaway one of my favorites so far, and I'm excited for the next time I get to visit Vancouver.