First of all, one day before, DreamRentals changed the apartment for another 1,3 km far way from Granville Station that I need to go to work every day. I have to wake up earlier and arrive later every day. I don't believe that they don't have another apartment nearest that this one.
Airbnb web site gave more than 10 apartment from this company with the same dates that were free. Then, or AIRBNB web site is not updated or DreamRentals are not updating the dates in the web site.
In anyway it is not admissible in any case to cheat to the user in this way. I am totally disappointed. Also they promised me to have a discount of 100$ that today I don't see in my credit card and they promised me 15 days ago. I required to them twice by email.
My company is asking me where is the money and why they changed the apartment. The cancellation is very strict (50%) and one day before to the travel it is very difficult to find another apartment. My company has notified me that it is not going to be a next time.
The apartment was bigger, two rooms and two bathrooms, that I don't use and I don't need, the other bedroom. Comfortable and clean. it is required more kitchen tools. Noisy with bathroom air extractor (it is working all the time).
Good answer when I have a problem with the toaster and the heating. They solved these problems quickly and efficient.