We arrived at the house around 10:45 pm after a long day, and we noticed the whole house is freezing cold! I contacted the host and he directed us to the heater inside the closet. We searched everywhere and could not find anything, anywhere inside the room! I texted back and the answer was "probably the last guest took it"! We were waiting for more than 30 min, and eventually, the host showed up with a miniature size heater, it was like a joke rather than help. Anyway, we decided to leave the house around 11:30 pm without using the room. Considering last-minute booking at the hostel and paying for Uber in rainy cold Vancouver, I ended up paying double the price to find a warmer and better place. I opened a case with Airbnb on this and the host refused to refund the money! Eventually, Airbnb customer service stepped in and help me with the refund. All in all, the pictures provided are not matched the reality of the house and the house is also noisy.