Patrick was quick with responses when I had any questions. He was willing to assist and was available. However, when I first arrived the loft was quite dirty. I spent 4 hours cleaning the place, plus I continued cleaning a couple days into the stay. The floor, sofa, bedding and bathroom had to be cleaned of pet hair in addition to remnants of the previous guest’s usage of the place. It was disappointing at first, but once the place was cleaned, it was fabulous to stay there. It’s an absolutely beautiful loft with high ceilings, great decor and a wonderful view of the Vancouver mountains. It is near the trains and shipping area, so I’d recommend sleeping with ear plugs. The building is easy to access, there’s a great walk to Brighton Park, and is near several great shops, coffee, and breweries. I highly recommend Patrick’s place if you want a great view and accessibility to local restaurants and downtown area.