It was really easy to communicate with Fei and Jeff. Meeting up with them to get and give the keys was very easy and pain free. The place itself was great. It was the perfect size for what we were looking for for a weekend in the city. It was clean and had equipment to spend a night in cooking. It's also really centrally located. Right on the corner of Robson and parallel to Granville Street with a lot of shops, restaurants and a quick walk to the seawall and Gastown. It was very convenient.