Our stay at Cam's suite was excellent! He was very prompt at responding to us and, as he was out of town, directed us to his lovely assistant. She was very flexible with our arrival time and met us in the lobby immediately and showed us the suite. The suite is lovely, and exactly like the pictures. The hotel is beautiful, quiet and quaint and so close to everything! It was a 5 minute walk to the Pan Pacific where our conference was held. At the end of the weekend we decided we wanted to stay an extra night in the city, and Millie very graciously came back to the hotel and let us back into the room. We loved our stay and would definitely be back!