LEVEL is a perfect location with everything within 5 min walk. We asked them to set up two more chairs in our room and for a late check out. They kindly helped us with both. The hot tub is small is great for relaxation. The gym has a lot of equipments and spacious. We did have to ask for housekeeping to clean our room floor because it seemed like it was not cleaned. The cleaner came with a sweeper mop with dirty cloth to wipe our floor in dirty shoes. I kept finding different person’s hair inside my clothes after I used the bed (definitely not our hair because it was blonde and we have black hair). The cleaning needs a lot of improvement. But overall the amenities are great and its good for short stay.