The communication with Ross was very good, we received clear instructions and prompt response. I've travelled with my son and we'd slept comfortably, but the studio may not be suitable for a romantic stay as the privacy was compromised by 3 glass doors with venetian blinds separating the studio from the main house from where we could heard the normal activity of the family beside. The experience was more like renting a en-suite room in someone's place. Very friendly dog at the patio though.