Kati was super helpful and accommodating. I had some delays getting in and some issues with my luggage and she made everything so much easier and smoother. She also helped with some other info including some great bar and food recommendations.
The apartment is really nice and quiet with views of the mountains nearby which is nice for a morning cup of tea. The location is also good and not too far from the busier areas especially if you use the local bike share.
I'd definitely stay here again if it's available next time I go to Vancouver.