Difficult review to write as Sandeep is a really responsive host and nice guy. The space is large and a 3 bed in a brilliant location and that's why I've given it 3 stars.
The space should be advertised as an older space in need of modernisation as nothing about it felt newly renovated. The furniture seemed old/second hand and the dining chairs were even on wheels. It felt like stuff they'd gotten for free or had decided they didn't need anymore. They live upstairs and have two dogs - neither mentioned in the listing (when I booked).
It also felt like they'd read an article on how to make an Airbnb appealing and, as such, had loads (!!) of throw pillows and fake plants about. But other helpful items - like a bedside table and salt/pepper/cooking oil were not there.
The kitchen... it was unpleasant at best. Every single pot was old, blackened or scratched and some even had food bits leftover in them. I had cooked breakfast (for my three children) on our first morning before leaving for the day so it was only when I came home that evening and did the dishes that I realised the black wasn't the pan coating but built up grime. I felt quite sick.
We had been out quite a lot so it was only on this second evening (and after doing the dishes and preparing to cook dinner) that we started noticing loads of things - the used towels on the back of our door weren't ours (my husband and I both thought the other had left them), their was not a single pot or pan that was not scratched or grimey nor the proper utensils for cooking (a single knife, single wooden spoon, no wine glasses and only teaspoons). The groceries we had bought (not that we could sit and eat properly anyways as our chairs kept wheeling away from the table) went in the bin and we had to order in - with three kids we couldn't face going out again.
At bedtime my husband noticed a bloody booger on the wall next to the bed and realised our duvets didn't have any covers... Nor were there sheets between our skin and the duvet. We'd been so tired the night before we didn't even realise.
We felt quite grossed out about the hygiene standards of the place by this point that we decided to check out early the next day. I messaged Sandeep to explain the issues and said we understood he couldn't rent the room for our last night as it was so late but we would appreciate a partial refund given the types of issues we had. He is really nice but it was our last night in Vancouver and we didn't want to spend the day going back and forth with him about the state of his Airbnb.
Also - since he lives upstairs and had been in the unit once already (coffee machine didn't work) it felt like he definitely knew what the place was like and we may not agree.
He said he felt that I should have told him of issues as soon as we checked in but he also knew we didn't notice the hygiene issues until our second evening and it was quite late in the evening by the time we did. I don't know, sometimes their are just too many things wrong. I also have an Airbnb (in London, UK - maybe we have different standards) and think hosts need to provide a certain standard rather than be reactive to guests. No one should need to be told to provide clean cookware. His other comment was that the bloody bogey was small (!!) and would have taken ages for anyone else to notice (gross). He didn't even comment on the bedding so maybe didn't see the issue with lots of people using the same blanket. He said his cousin told him the place was spotless which then felt a bit like we were making it up.
He says he will replace the pans for his next guests - but when he saw me cooking with them our first morning (he had come to give me a coffee machine as the one in the unit didn't work) he didn't stop me and say - oh someone has destroyed those pans, let me get proper ones while you're out.
In case you wondered - no refund given. An expensive lesson at 500 plus he charges per night. Plus the money lost on a new place and the groceries that went in the bin...
So I guess my review is - Sandeep is nice, the place is big and in a brilliant location. He will respond to your concerns but you may spend your stay dealing with his Airbnb rather than enjoying your visit.