Had a wonderful time staying in the bottom floor of Hilary's home. She was very responsive to all our comments and questions during our stay. We could definitely hear footsteps being that the family lives upstairs, but it didn't bother us too much. We noticed the temperature couldn't be adjusted from our floor, but when we told Hilary about it, she immediately decreased the temperature from upstairs. Overall, the home is as advertised and the hosts were very accommodating to us.