Aarun and Nish were very responsive throughout the reservation process and stay. The location was great, as Vancouver is very walkable with lots of shops and places in the city to explore. On location parking is a tight squeeze. We managed to figure out a system to getting our SUV in the spot, but it definitely took some finesse. Honestly, the condo was a bit underwhelming. Other reviews mentioned that there was bare minimum, and they were not kidding. The bedding was pretty worn with noticeable rips and/or holes, including the towels. We had to do a bit of investigating and hunting for the additional towels per person staying. We had a totally of 6 for our stay and there were not even enough plates or cups for each of us. It was not much of a bother as we were mostly out and about and just needed a place to crash. If you are looking for luxury and a true home-away-from-home stay, this is just not it. However, the city stay was definitely convenient and enjoyable albeit shortlived.