Keys and communication were wonderful. Response to questions were fast. I was able to access my accommodations at my will. There was ample parking and it's in a great location where the bus and skytrain are not far. It was quick to get to our family wedding and it was close to all the destinations we wanted to be at Waterfront, Downtown, and Richmond. There was more than enough sleeping area for our family and we would definitely stay again. The family does an incredible job on keeping the garden manicured. We did not use the TV very much but I was surprised that they had Telus service to the Laneway house. Wifi was readily available and free.