Laulé is very nice, friendly, and understanding. We got to her place around midnight, and also had to bustle around at 6am the next morning. But Laulé was very understanding about it -- she still greeted us at late night, and prepared breakfast for us as well. Additionally, the location of the condo is ideal for first time visitors to Vancouver like us -- it's located on a main street and is within 10minute walk to public transportation and other tourist sites. The view from and the condition of the room was also fantastic. Overall, I'm very satisfied with the stay :)