Unfortunately we didn't get to meet Mark but we were able to make ourselves at home with ease! We had trouble getting into the room as we first tried to get into the wrong door, but when I called Mark he answered straight away and helped us out even though he was out of town. Do be warned that the cobblestone path/path to the house is not so easy to use if you're rolling a suitcase, so if your suitcase is heavy and you're on your own you might have a hard time carrying it to the back part of the house (depending on how strong you are!). The neighbourhood is easy to get to and is in a lovely suburban area. Bed was super comfortable and it was very cosy and warm inside—the room is a little smaller than what it looks like in the photos, but this didn't really bother us too much even though we had 3 people in the room with 3 suitcases to unpack. Thanks for everything Mark!