Stay was great & as expected. Checkin was not great. The place was clean, spacious, had a well equipped kitchen. Brita pitcher was a nice touch. Good bathroom amenities. Extra bath towels would have been nice. Location was great & in walking distance to local transportation. We rented a car; it was nice to have somewhere to park. Ali was very responsive before the stay. She messaged a code to get buzzed into the building which was different than the code in the instructions. We tried the code in the message, then tried the code in the instructions; neither worked. We messaged multiple times, called multiple times via Airbnb app, then had to contact Airbnb for support. We waited more than 1 hour before Ali's backup phone # reached back out & buzzed us in. Ali messaged hours later that she was out of town, which is fine, but she needs a better backup if she knows she may not be able to respond. Instructions for the garage were also different than listed. Figured it out but no response.