I did not stay myself in this apartment - my staff at Vancouver Christmas Market did. As for the contact with Bruce I can say it was very quick, easy and straight to the point.
To give a review of the actual apartment stayI asked my team member Charmain to sum up her and the other two guests' experience. So here she goes:

"Hi Andreas
As requested please find a short summary of our six week stay:
Security and sense of safety - Excellent
Amenities in proximity - Excellent
Laundry - Excellent
Garbage disposal - Excellent
Bedding and towels - Sufficient and Excellent
Lighting in both bedrooms poor due to only a bedside lamp - making it impossible to read even a magazine
Bathroom - Excellent
Lounge and dining room - Good
Kitchen - Poor due to tacky, sticky drawers / extractor fan thick with old, saturated oil / only 3 side plates / 4 dinner plates...can't pile the dishwasher for more than one meal as there isn't extras. However drinking classes was sufficient.
Certain plug points were not operational in the one bedroom.
Kind Regards
Charmain Lardner"