John met us at the apartment with keys, walked us through, explained how the washer &dryer worked, and reviewed other aspects of the space. Gave us suggestions for getting dinner nearby. Coffee maker and other small appliances for making meals are provided. The balcony overlooks Chinatown and was a great place to have breakfast. It's a very nice and comfortable space. Conveniently located a block from subway stop. We had read reviews about maybe some sketchy characters in the neighborhood but we did not find it any worse than other large cities. When we first got off subway we were slightly disoriented and a lady that lived in building next door pointed us in the right direction. Area is overall friendly and clean. John will tell you what areas to avoid.