Tom was always very quick to respond and offered plenty of insights and recommendations for the city. A very thoughtful host! The place is as pictured and a very convenient location being only a couple blocks from the SkyTrain, which takes you quickly to downtown and a number of major attractions. It is a smaller space and that worked well for me as a base to come and go from, but might be less ideal for someone who plans to spend a lot of the day there or needs space to work.