Having read mostly positive reviews prior to booking this place, I was looking forward to my trip to Vancouver. However, my hopes of spending amazing time were short lived the minute I arrived at the house.
I typically do not write negative reviews, but it is imperative for future guests to be aware of my experience. To put it simply, the check in process was a nightmare! The instructions provided by the host were very vague and inept at best. I was unable to get the lockbox opened even though I tried the correct key combination.
Imagine yourself attempting to access a stranger’s basement, but you are unable to get in. To make it worse, it was a dark and cold winter night, and I had multiple luggage and host was nowhere to be found. I tried Airbnb app, called, texted but no response! I ended up spending over $250 for last minute hotel stay which was obviously very frustrating. The next day, the host finally responded but she had no sympathy for my terrible experience and refused to credit me for the night I was unable to access the place. It would be unethical for me to recommend this host and would probably look elsewhere.