This is a lovely, cozy place with lots of windows, so even though it's in a basement, it's not dark, and was very quiet; we seldom heard any noise from upstairs. It looks like the photos. Stephanie was super responsive, thoughtful and friendly and flexible! There was a minor issue with the stove fan, and her partner fixed it immediately :-) She answered all my questions cheerfully and never seemed annoyed or bothered. The check-in was super easy, and Stephanie was a great communicator. Everything was as listed, and everything worked. The beds were comfy and the water pressure in the shower was good, and hot. Just to note: One of the bedrooms has a small & short single metal frame bed (too short for my 6 ft 2 in son). The neighborhood is also lovely, very quiet and interesting to walk through, with lots of restaurants and shops and coffee places within a 10 minute walk in 3 directions, and the bus and sky train very nearby. We'd be happy to stay here again!