Looking forward to a weekend get away from the stress of work I booked this location for two nights. I sent the host Gloria a final email to let her know I was enroute and left my laptop at home. Then I had trouble. I arrived at the property at about 10PM. I couldn't access my iphone because the facial recognition said I needed to use a passcode. I didn't know it and got nowhere. I had remembered the door code which Gloria had sent me. But it didn't work! I tried ringing the door bell. No answer! With no laptop and phone I decided to head back home 3 hours away! When I returned back the next day I had discovered she sent a new door code from the one originally sent after I sent my final email Friday. When asking Gloria for a refund for the error for the first night she started out being civil but upon concurrent emails became condescending that I should've tried to contact her. She wouldn't accept her error and my dead phone situation. Gloria is greedy and refused to refund anything!