Nenad was very responsive and helpful. The place is very clean, and the location is excellent (walking distance to good restaurants, cafes, etc.). We were one of the first occupants, so some of the bugs were still being worked out. The elevator situation, in particular, was a hassle (only one elevator working, near the first of the month so many people were moving out); we had to wait up to 10 min for the elevator and resorted to walking down 13 flights of stairs a couple of times. It's great that Nenad allows pets. There's a nice dog park a few blocks away.