Brenda was extremely accommodating through my entire stay! We arrived pretty late in the evening and she was still there to great us and show us around suite. The place itself is as described in the listening, it is in the basement of a house. Both beds were comfy, numerous towels provided and a great little kitchenette area. The ceilings are a bit low and bathroom small, but not that uncommon for a big city and the value of listing and hardly an issue as we were out and about most everyday. Brenda again was very helpful throughout our stay, she offered to help finish doing my laundry when I needed to step out, was always easy to get in touch with, and even the little touches made a difference such as having band aids in the suite among other small toiletries as I ended up needed some. I even left a few things after check out and she was able to help get them back to me. I would definitely stay here again!