Tanja is a very gracious and thoughtful host. She stayed in touch with us via email/texts before we came, making the check-in as seamless as possible, and she also made sure we could reach out to her if needed during our stay. But truthfully, she made it so perfect, there was no reason... The apartment has two bedrooms, and is equipped with everything to make your stay comfortable - washer/dryer, Apple TV, lots of storage space, there are even gigantic bottles of shampoo/conditioner in the bathroom. The kitchen is modern and stocked with all kinds of dishes, pots/pans, containers, trays, coffee maker, toaster, etc. if you choose to cook and never eat out (but who wants to do that in Vancouver?). The wi-fi signal is good. The place is immaculately clean and esthetically very appealing. Since it's located below the main house, you can occasionally hear people walking above you, but it's not too bad, there are no parties, loud voices, music, nothing of that nature. They have two cutest dogs, both are absolutely silent - we have not heard a peep in 10 days. Location is very convenient - so close to the Canada line (subway), and there is a bus stop right next to the subway station if you want to take bus 25 to Anthropology Museum/UBC, and yet in a quiet neighborhood. If you like walking, you can walk to Queen Elizabeth Gardens and Bloedel conservatory (beautiful!). We were very, very pleased and will definitely be back.