i’m so sad for having to write a review like this when i never expected it. this was my second time staying with sonder through airbnb and i loved it the first time but second not so much. on the day of check in i received a email and text saying my booking is cancelled when i hadn’t cancelled it. i called sonder asap since that was what i woke up too & ofcourse they blamed airbnb for it and when i called airbnb they said it was sonder. the text i received was from sonder when it had been cancelled. when i spoke to sonder they stated they “accidentally” cancelled my booking and gave me a smaller room instead of the one i had originally booked. my whole morning was so fustrating because of their mistake. looking at rest of the reviews it did not just happen with me and also happened with others. i definitely am not going to recommend this place so that it does not happen to someone else i know and add extra stress to their vacation like how it happened on mine.