The location was perfect. We loved that we were nearby the train and bus station. It was very convenient for us to tour the city. Helen was quick to respond. She has awesome communication skills. First morning, we found two bugs in the bedroom - I assume that's because we stayed in the basement (bottom floor) because the place was extremely clean. We stayed three nights and didn't see any bugs afterwards. Not a big deal. The room and the bathroom were pretty small, but we were there to sleep only, so it didn't bother us too much. It was loud from upstairs, but it got quiet around bed time. I'd recommend this place & stay again.