Hong is a very responsive host. He will help and respond very quickly. The entry, check-in and out are really efficient. My room was quite small but for the price and my need is was adequate and the location was perfect. There are a lot of stairs, for getting into the building, and once in the building, so keep that in mind. There are other rooms which are larger, and must cost more too. I had a problem with the cleanliness in the kitchen. That was the only suggestion I would make. The stove, fridge, drawers for utensils etc. really need to be cleaner. Otherwise, for me it was just what I needed, and Hong, and his wife, were great hosts.