The experience could have been much better. Upon arrival there was some confusion to where the unit was located and the phone number provided by the property manger led to a generic voicemail so I was stuck walking around the building trying to figure it out with my luggage. The entrance is where the trash is located so it is not intuitive. That said there was trash spilled out all over near the entrance that was horrible. I brought this up to the PM company and talked to two people and it was only cleaned up at night after 5 days! Also the Wi-Fi information was incorrect and also had to figure this out on my own. The unit inside itself is nice and clean but also missing some key items such as a clean dish sponge and dishcloths. Extra blankets would have also been a nice touch as it was on the cool side both inside and out. Overall it was fine for my needs but even though the PM company responded quickly, follow up on the actions did not happen when I needed most and the trash was really unacceptable.