Kate was very easy to communicate. She left the keys for us at a nearby business, and gave us instructions for the underground parking which made things very simple. The apartment is on a high floor and the view of the city and marina from up there is amazing! The second bedroom is fairly small, but we had enough room to setup a portable crib for our toddler. We could easily walk to Gastown and downtown and to ferries to other parts of the city. Highly recommended.