Me and my travelling partner went there in last few weeks (September 2015) and we did not get to meet Gerry but we met Ben and he is the sweetest ever! It's easy to access their house, near walking distance to the skytrain and it's close to the downtown. The instruction is clear and Ben was such a great help and fast respond when we need paper towels or throwing out the trashes. Ben also recommended some places for us to travel during our stay and he is so caring towards us. The room is very clean and comfortable just like a hotel! It's such a great experience to stay here and definitely will stay here in our next trip to Vancouver!