Fantastic location with an amazing view, but check-in was awful for us. Our keys to enter the suite were not where they were meant to be. Susan did not apologise at first and said she would arrange for someone to bring a spare set of keys over. We were told this would take 20 minutes. It took one hour and it was 11pm at night, (1am from the timezone we just travelled from) and we had an exhausted 8 year old with us.