Allen was very helpful and courteous. We arrived in the early evening and he offered suggestions of what we could do in the city and the best way to get to several destinations. The room was just what we expected which was clean and nice. He was considerate of conveniences such as microwave, fridge and water with disposable cups and napkins. The room had plenty of space for storage, a ton of local maps for attractions, pens, and paper. The bathroom was also private and courteously stocked with clean towels, and even shampoo, conditioner and Cutips in case we forgot ours. The only small complaint we might have was that we happened to be in Vancouver when it was unusually hot and there was no fan and the windows were small so there was little circulation. I don't think this is something that Allen typically has to deal with so no surprise that there was no fan. The bus stop was in walking distance and was pretty easy to navigate. The buses do accept American money but please keep in mind that you need exact change and they only accept change- not bills.