Anne was so sweet from the moment we met her. We didn't have cell service, so our arrival was somewhat open-ended. We got there pretty early and she didn't sweat it. She let us drop off our bags and gave us recommendations for the afternoon that we followed almost exactly, with no regrets. The place was clean and cute, in a lovely neighborhood, and very private. It was one of our favorite experiences in Vancouver. She had tons of coffees and teas to choose from, though we didn't have much time for it.