Dave and his team of hosts were wonderful and quick with responses when there was an issue or I needed something. They also gave me some nice recommendations. Location is great. I felt the room was too cold (I prefer a balmy 25 degree room) and they gave me a portable heater to use. The room is quite spacious. One side of the blinds doesn't close all the way, so maybe bring a sleep mask unless light doesn't bother you. FYI, there's no TV or speaker/audio system to plug your phone into. But if you are out and about and exploring the city, it doesn't really matter. Bathroom is lovely and ginormous. U can have a nice bath in the tub. It's a nice one. Shower pressure was good and water was nice and hot. I hate when the shower maxes out and isn't hot. There's a fan in the bathroom too. The walls are a bit thin, so u might hear some people in the next room. But overall great experience.