We had a wonderful stay at Phil's west-end suite! We would highly recommend this accommodation to anyone! Communication was wonderful and check-in was super easy. Just what you need when you've just gotten off a long flight and aren't too sure about the area that you're staying in. The suite was clean and had all the necessities that anyone would need (e.g., shampoo, conditioner, lots of towels, washing detergent, pots, pans, and the list goes on!). If you have a car, there was a parking lot just steps away, and was $4/hr or $13 for the day. The location is great! We are a family of 4 and felt safe walking around morning and night. Also very close to lots of great stores/restaurants and a short walk to English Bay Beach. Don't hesitate to book this accommodation...you will NOT be disappointed!