Upon check in, the security alarm was going off. They were prompt in sending someone over, and he fiddled around for a little while and suddenly it turned off. He admitted he didn't know why, but then it came back on again in the middle of the night until the morning, which impacted my family's sleep. Nobody ever followed up to make sure it wouldn't happen again.
We asked for an early check in as we saw it was vacant the night before, but no one responded. But they were prompt to respond when we asked to extend another night.
The beds are either really hard or very squeaky. So squeaky that my toddler woke himself up repeatedly throughout the night.
The maintenance of the suite was trying: cupboards falling off, furniture showing wear.
It's a nice suite but the furniture, etc. seem lower quality.
Also, there was dog poo bags outside our front door (full of poo).
I don't know how anyone else hasn't commented on the front door lock as it is not intuitive. We are very well traveled and they had to show us how to lock it.
In general, it is good enough. Great location. But it was the alarm, the squeaky bed, and the dog poo that lowers it to a three star for me.