We really wish we could have given our stay a 5 star review. The location and the place itself was great. The check in process was smooth and Marleen was so amazing when it came to communicating with us. We didn’t have much contact with jay as I believe he was away on business. He did msg a couple times to check in on us.
We stayed for 3 months. And while we enjoyed the convenience of being so central to pretty much everything, there were just a few issues we had during our time here.
One being the parking situation. It was a big factor that contributed to us choosing to stay here. My partner finishes work at odd times, sometimes late at night so it was important to us to have parking for wherever we booked. We were told parking would be available by the time we arrived but it was a bit of a scramble last minute to sort it out. We got parking within the building for our first month. And then we’re told it was unavailable for the following two months. Marleen tried her best to find us parking within the building but we ended up getting parking a block away on a different street and building which wasn’t the most convenient (especially with all the rain that we had during those months). Marleen was very apologetic about the parking situation and really tried to sort it out from her end. So, thank you so much for sorting out something at least.
And secondly, it was unfortunate and completely out of the owners control, but there was a plumbing issue in the building that affected the condo and few others on different floors. So then a tile had to be removed near the shower and a few workers had to come by and inspect the damage on a few days. It also meant that I had to tape the shower curtain to the tiles to avoid any water getting into the wall. This still wasn’t repaired even until my check out, so I was having to do this for about 4 weeks. Marleen was once again very apologetic and tried her best to check in to make sure we were doing ok. Jay also apologised for the inconvenience.
If it weren’t for these two things, we would have easily given our stay 5 stars. Overall, jay’s place was great. We loved how close everything was and the place had pretty much everything we needed for our 3 month stay.
Thank you for letting us stay at your place.