The first Airbnb I booked ended up being a nightmare - no running hot water, the place was not advertised as it was shown (needed maintenance), etc. The host was accommodating and refunded me but it created stress. Upon this discovery, Charlotte was so helpful throughout! Responded within half an hour of me inquiring about her loft in Yaletown.
The loft was spacious, clean, there's on-site parking and some building amenities, the king size bed had memory foam pillows and it was a fully stocked like a home with bedding, towels, a fully stocked kitchen. The location was so central to everything - 2 grocery stores, a wine shop, great bars and restaurants, within walking distance to Gastown and a number of other locations. There were instructions and contact info - everything you could need was thought out upon arrival. I would definitely stay here again next time I'm in Vancouver! Highly recommend. Nothing but professional and friendly.
Great for business travel as well - all you could ask for!