When booking a place run by individuals instead of a hotel, you never know what you're going to get. Rest assured this is one of the good ones. The description on airbnb is very accurate, including the word "cozy" - it's more homey than fancy, and it's very clean. There are many little things that make it feel more like a home than a sterile hotel - some condiments in the cupboards, dvds, toys, a couple of umbrellas, and some books (one of which I actually read while staying there).

My favourite aspect is the location. Commercial Drive is a flavourful neighbourhood with interesting restaurants and other shops, and the suite is just a ten minute walk to the Skytrain (there are bus stops even closer).

We always found (free) parking on the street, sometimes right in front of the house.

We didn't meet Viv, but Divina is just as friendly as she seems in that photo, and their kids are charming. We had a few chats with Divina when she would see us outside, and she was pleasant and informative. They gave us complete privacy while we were inside the suite itself, which we greatly appreciated.

They were very good about responding to questions during the booking process, and also very nice about allowing us to check in earlier and check out later than normal (this depends on whether someone else has the place booked right before or after you, of course).