10 stars overall for my experience. Firstly I arrived with such a warm welcome. Nice and simple check in instructions, sparkling clean and looks exactly as advertised. You are provided with everything you need to start your day to finish. (Coffee, tea, extra toiletries, blankets, you name it!) I always recieved a quick, helpful and polite response in less than 5 minutes during the 4 nights that stayed here for. Amazing amazing amazing. Will definetly love to stay here again, thank you so much for my amazing staycation :)