This is a wonderful 2nd story flat with great access to restaurants and shops on Commercial. Hande is very good at communicating and the unit itself has everything you need for a great Vancouver vacation. We unfortunately stayed during HOT weather and even with all windows open (no screens) were unable to vent the apartment so it was miserable sleeping there. Hande provided 2 fans but they barely helped and coming home from a day walking around Vancouver to a 27 C degree apartment is disheartening to say the least. Would recommend this unit for any cooler trips. Anything hotter is just going to be like sleeping outside...