Herb and Doug had music playing and decorative lights on in the studio. We immediately felt at home. There were also great touches like tea and coffee that could be made in the kitchen area. Herb was there to greet us when we came in and showed us around the place. They even had a business card printed out with all of the important information (lock code, wifi, etc.) in one place. These guys know how to give attention to detail. We felt very well cared for.