Location is great with all amenities close by (transit, metro, stadium, Costco, groceries, pharmacy, cafés plus an array of food places all within a few minute's walk). Access to pool, sauna and hot tub were great added bonus (we used it at night and found it difficult to locate which building to head to so I would recommend having a walk through during the day). I would consider the location to be in Chinatown, not Gastown. Accommodations were great with lots of living space, laundry facilities, 2 televisions and very useful to have 2 washrooms. Could very comfortably accommodate 6 adults - we were a party of 4 and it was more than enough space. Patio is tiny but we were always heading out and about so it was nice to open the patio door to get a feel for the weather (or just to keep the door open when it got warm in the apartment for a wonderful breeze).
Sam responded quickly every time I reached out. My only complaint would be the lack of linens for the sleep sofa that we requested and a couple of the supplies were lacking but very easy to replace with stores so close. Overall, I would recommend - you definitely get your money's worth!