This apartment looks just like the photos! Very clean and had all the amenities we needed for our trip. The kitchen is stocked with pots, pans, dishes, and silverware. Several blankets and pillows available. This unit is managed by multiple people, but they communicated well and informed us about the apartment building (a company was on site cleaning the exterior windows during our trip). The check-in process was easy. We received the check-in instructions 24 hours prior to our arrival, which included the code to get into the building and apartment where the keys were located. Like most of Vancouver, there is no air conditioning in the apartment, so it does get quite warm in hot, summer days. We left the windows open during our entire trip to keep the apartment cooler. There is a portable a/c unit that can be wheeled into the living room or bedroom, but it can only really cool one room at a time. There are also 2 portable bladeless fans, which were nice to keep air circulating. The apartment’s washer and dryer is super nice and fast. It was awesome to be able to do laundry after walking around the city all day. The bed is super firm, almost like sleeping on concrete. That was my biggest issue with the apartment, but that’s just my preference. I also didn’t like that every single pillow was a down pillow (again, just a preference thing). I will say that although the apartment and apartment building are nice, the surrounding area can be a little sketchy (especially by the Rexall drugstore). The location is great since it’s so close to the train/subway station and within walking distance to downtown Vancouver. However, there is definitely a large homeless population within the area. If you’re not used to bigger cities, this may be an issue for you because there is open drug use on the streets. Saw several people smoking crack and shooting up on the sidewalks around the building. You will have to walk through the homeless tent city on Hastings to get to the good restaurants and bars in Gastown. With the current housing crisis, these situations are unavoidable in most cities. If you’re travelling with small children, you may want to consider a location closer to downtown/waterfront area where most tourists stay. Overall, this is a great little apartment that is close to everything in the Vancouver area. Most of the building is being used as different Airbnb properties, so we saw several different traveling groups/families checking in and out of their units. Seems like a very popular area to stay in.