AnnaMaria was prompt, polite and thoughtful when communicating. I happened to meet her upon check in and check out and she was extremely hospitable, however I definitely appreciated that I was furnished with my own code as soon as my booking was accepted so I could check and and out without having to worry about coordinating my arrival or departure. I stayed here in the summer on a very hot day (especially for Vancouver) and even though there was no a/c, as the suite is in the basement, it remained cool. The decor was stylish and the bedding extremely comfortable. I wish I had those sheets at home! I was able to park on the street right in front of the house and appreciated that the suite was only a 5 minute drive to the yatch club where I had an event to attend. There is a cute park within a very short walk too. Lovely oasis in West Van.