Heidi was an exceptional host. She was top notch on her communication - always kept us informed every step of the way. We were in a particular situation where we needed to be close to the neighborhood and she was super accommodating and understanding. The suite is beautiful and had all the amenities plus more of what you could get in a five-star hotel. It was a home away from home and allowed for the privacy needed. The place was immaculate, had the smell of fresh flowers, and a lot of rich Vancouver culture sprinkled throughout the suite. Truly an experience that will keep us coming back as Heidi made us feel so comfortable living there.