Prior to arriving Lisa had reached out and was great about getting us directions to her place. Upon arriving we had a small issue regarding their contact but worked out it quickly which is a testement to Lisa's attention to customer service. The place is in a great location, about a 12 minute walk from the Skytrain train and a block from buses that take you everywhere. It's also walking distance from Chinatown and the Gaslight district. Decor-wise the it was a bit dated but otherwise was well equipped, clean and quite comfortable. Deffinetly worth staying at while visiting Vancouver.