The apartment is conveniently located in downtown Vancover. A 30 minute walk from Gastown & Canada Place. However, we were travelling and relying on WiFi so contact was difficult after no check-in instructions were received from Natasha up to the night before our stay. Having parking was great but awkward as it is not clear which garage belongs to the building & no instruction was given by Natasha. We also had to collect the key fob from the 6th floor & then return to the garage to collect luggage. Likewise on leaving taking rubbish (as Natasha requests) to the garage, returning to the 6th floor for luggage and then again to return the key fob. The apartment is clean but in need of decorating. The paint on the balcony was particularly dirty and the wooden balcony floor was broken. We stayed at the beginning of June and the apartment was very warm with the sun from the windows even though the blinds were kept shut for privacy from the office block next door.