Sabrina is a fabulous host! We had a slight issue the first day, but she was quick to resolve. Unfortunately, while no fault of the host, the area is a bit of an issue. It is a first floor apartment, and the street noise is quite disruptive. If you plan to sleep on the sofa bed, be aware there is LOTS of street noise in the night (sirens, yelling, people throwing up, fighting, swearing) throughout the whole night, every night. Because of the thin windows and the sofa bed being right beside the window, everything is clear as day! There also is bars on the windows, which is a great safety measure, but mixed with the loud street sounds right outside the window, it makes you feel a little uneasy and getting sleep is difficult. If you’re only using the bedroom you may be able to avoid the sounds (my mom didn’t hear anything), but if you’re thinking of utilizing the sofa bed, you need to bring ear plugs.