Rubeena responded quickly and was very gracious in letting us leave a luggage there for a couple days. The house was easy to get into and the keypad made it easy to arrive whenever after the check in time. Great location. Clean. Well stocked kitchen (we made an entire Christmas dinner). Toys for the kids in a couple of the drawers in the living room were a nice surprise. Fun kids room bunk. Comfortable. Ideal for our stay. Thank you!