We were welcolmed by Trish, Sadiq's assistant. Her instructions re the flat were easy to follow; the process was simple. The location of the flat was just great - lots of restaurants close-by; great for a city break. The flat was clean and was as described. Parking was easy; the whole apartment block was secure. Our only quibble was that the smoke detector was hanging from the ceiling as was the light in the walk in cupboard.