After having a very poor experience at a different AirBnb, Fran and Tim kindly welcomed us to their suite. Not only did they pick a fresh bouquet of garden flowers, the wrote a handwritten letter for my sister (who's birthday we were celebrating) The suite is perfect for two people and had everything and more or what we needed. The bed and bedding is so comfortable, I wish we had our whole stay in Vancouver at their place. It's a stylish, clean and comfortable suite, I would definitely stay again. Great communication and such kindness. Thank you so much!