Holly was always quick to respond to my messages, and went above-and beyond to ensure that I had ample information to reach her home. She was incredibly flexible with my uncertain time of arrival the evening of check-in, and ensured that I had everything I required once I arrived. The location was residential and quiet, while still offering a close proximity to a fine eating and shopping center, as well as the skytrain into the city proper! The room provided was thoughtfully laid out and obviously done with care, and was exceedingly clean and new. I would most certainly book with her again!