I only gave it a 4 due to the cleanliness of the floors. Simons communication was top notch. We were allowed to arrive early so we could sight see without our luggage in the car with us. The house is in a great neighborhood with ample street parking, grocery store, gas stations and restaurants. It’s well stocked with supplies, washer/dryer and everything you need. The only negative was we were asked to remove our shoes upon entering, and our socks immediately became dirty. Simon did offer to send the cleaners back, but we weren’t staying that long. Also, there is only 1 tv and it’s in the bedroom. It’s was awkward to watch with our other friends all sitting in one bedroom. We would definitely recommend this place to any family and friends visiting!