Kay is the sweetest! she met us promptly at the. condo and gave us all the info we needed and even left us a beautiful hand written note. There were lots of added touches like water bottles, extra towels, razors, make up wipes, perfume and more that really made the unit comfortable and convenient. location was quiet, safe and close to major roads. The unit was as pictured and the beds were so comfortable! We will definitely keep Kay's place on the books for future work trips.