We stayed at this place for a long weekend and the best part is its view from the 32nd floor and its location. In terms of communication, it was a bit lacking for me. Immediately after we booked, Gordon asked for our email so the check-in instructions would be emailed but I never received anything and had to log on to my account to find it. That would’ve been fine if it was communicated from the beginning. Also, the key fob stopped working the day after we checked in and we felt we couldn’t communicate with the concierge because of the host’s instructions. The space itself is exactly like the pictures but felt smaller in person. All in all, the best value is its great views.