excellent communication from the host. this is not an ocean view as I thought it was and the key pickup is easy and the condo is nice. the cleaning cost is overpriced and had it not been for a few missing things like on time key pickup a TV in the bedroom and the few flaws in cleanliness and functionality as well as the absolutely tiny tiny balcony and forcible 10am checkout with no room to budge I would've rated it 5 stars.