Michael's home was very clean. The location is dodgy, right in the edge of downtown near to East Hastings. Excessive drug use and severe homelessness outside of the building and along the streets. I made the unfortunate mistake of leaving the fob key in the suite as I exited the building at night. I tried to contact the host via airbnb messaging as well as the contact information provided. Usually airbnb and Hosts provide adequate contact information in case of emergencies. However the number listed did not belong to him, instead it was a 3rd party. I tried the buzzer countless times, for the host to pick up his phone and buzz me back inside, to no avail. I Contacted the property concierge and was informed that because it was an Airbnb rental suite and I was not the Tenant they had no means of helping me return to the rental suite. After 4 hours of attempting to contact the host I had no other option but to book a hotel for the night. I really wanted to give a 5 star review as the home was lovely, however the lack of communication from the Host during an emergency, the drug use & the decrepit state of the area in which the Property resides has quite understandably affected this rating.