Heidi was an incredible host. She was responsive, honest, helpful and couldn't have been more accommodating. The Sophia suite was awesome and perfect for our family of four. The kitchen, bathroom, laundry and bedrooms were completely equipped with whatever we may need. We felt we had our own private apartment with the close resource of Heidi if we needed any type of help. Everytime I sent an email to her, she responded in what seemed to be LESS than one minute. We loved her, her place and Vancouver. Her neighborhood was safe and closely located to Main Street where we found lots of restaurants, coffee shops and a great grocery store. We want to be sure to stay with Heidi again when we get back to Vancouver. We really felt like it was our home because of her work and attention.