Her place was great, and she was very quick to respond to our questions. The keyless door was awesome, we didn't have to go to a key cafe to retrieve it. The only thing we didn't know of prior to our arrival was that there was no air conditioning in the suite which I think is normal for houses in Vancouver, we just happened to be there on a warmer weekend so it made it a little hot. You can always open the windows, which we did, but then you have to deal with the bugs! Overall it was a great place to stay and the host was awesome!