We only stayed with Anna for one night (arriving late and leaving very early) so we didn't see much of each other, but from what we did see Anna was welcoming and dos everything she could to make our arrival process smooth.
the location of the apartment was perfect for us as we were leaving by train and it's minutes walk from the station, but downtown Vancouver is also very accessible.
The apartment itself is just as pictured - bright, clean and modern and the bed was very comfy. Is recommend Anna's place to anyone wishing to explore the city.