Diane was very accommodating and organised for us to check in earlier than planned. The apartment is very cozy and fitted out with everything we could possibly need to enjoy our stay in Vancouver, there's also lots of information about the neighbourhood, making it very simple to explore the area. Diane is very friendly and easy to communicate with, she responded very quickly to a couple of minor issues. Overall, we thoroughly enjoyed our stay and would recommend Diane's apartment to anyone visiting Vancouver.