Upon arrival, the door to the apartment was unlocked, which freaked us out a little bit; being from out of town, apparently, it is usually left unlocked, but we were not told about this. The floor was also pretty dirty that there was a Swiffer, but it only had a rag attached to it. We bought actual Swiffer pads to clean the floor and had to go through 3 of them to clean the floor once since they were so dirty. Also, no broom to the apartment, and the vacuum smelled when we used it, so we stopped. Only 2 pillows per bed, and the beds were very hard. The kitchen also needed some more cooking utensils and sharper knives. There was also a baby bottle filled in the fridge when we got there that should have been thrown out. We also texted the host, saying we ran out of dishwasher tabs and garbage bags; the host messaged right away, saying the cleaner would come the next morning. The cleaner never showed up, so we recontacted the host around 12:30 and was told she would be here in the next 45 minutes; it wasn't until almost 3 pm when the cleaner showed back up to bring us the supplies we needed. The location was great, with lots of things to do around the town. The street was busy but didn't bother us; some blinds are missing, so the sun shining in did wake us up very early in the morning.