The sign outside says that this is "a small house with a big welcome", and that's right. Not so very small, actually, and although it is a semi- basement the aspect and relatively large window space on to a quiet street make it feel open. Contact both before and especially during our stay was rapid and always positive/helpful. The welcome was generous, with excellent notes about the neighbourhood and the city. The steam room is the USP, and although that does make the rest of the bathroom a little small the trade-off is well worth it. For our three-week stay we felt totally at home. Erin is keen on the "hygge" ideal - if you don't know what this style of homeliness is, you would do after staying here! Thoroughly recommended.