The place has a full kitchen (oven, pans and pots, toaster, microwave etc, no dishwasher tho) and has good public transit connection (2 min to bus stops, 20 min walk to skytrain), grocery stores are accessible by foot (also 20 min walk) and the place was mostly clean. You do have to share the laundry room with others and can wash once a week. Communication with Vi was easy and a problem with the electronic doorlock we had was fixed within the same day. Overall it's a good place to stay in a quiet and safe residential neighborhood.