We are a family of 4, with a baby and a toddler. It was a great good for us. The place was clean, the location was perfect, about 10 min walk from Nanaimo station, and fairly close to downtown. There are baby crib and baby bathtub prepared for us, so that was a plus. Good amenities with everything you will need for a good family stay. Like previous guest mentioned, the only thing missing was a coffee machines. The living room is not very big, but sufficient, the bedrooms are good size and beds are comfortable, though they do make some noise while you move. No issues with check in and check out. We would recommend it.