Hellena is a responsive and easy-to-reach host who gave us an extra hour at check-in when our flight arrived early. (Thanks Hellena!) Her place is clean and comfortable and very near to everything you need downtown (grocery store, movie theatre, subway, great restaurants) and with all the amenities advertised, with the exception of the gym that was not available. A few tips: the neighbourhood is close to Vancouver's East-end which means that you'll see homelessness and the rougher part of the city. If you’re sensitive to light bring a sleeping mask because there aren’t black-out blinds. Also, although advertised as sleeping 5, the condo is better suited to a maximum of 4 adults. (We're a family of 5, with 3 teenagers, and the space was tight; with one of the beds--a pull-out chair--best-suited to a child). Otherwise, it is a great place that I would definitely recommend if you're ok with some urban grit in Vancouver's downtown core.