We were sadly unable to stay at John's place, but gave him a great review as we know the building and the location which is one of the best in Vancouver. We had to cancel our reservation due to flooding in British Columbia and local government instructions not to use the roads but for essential travel. For some reason, due to a platform issue, our cancellation was not processed by Airbnb, nor was the note to John explaining our reason for cancelling sent. Air Bnb has been working with us to reimburse us for the cost of the stay, this after we provided evidence (a print out) of our having cancelled the reservation within the allowable time. Sadly, John was never made aware of the cancellation...