Paul and Cheryl have really made us feel welcome right from the moment we booked. They communicated with us a lot before we came with lots of information about the house, places to go and general advice and tips on our stay. When we arrived they had left us a lovely card, bottle of wine and an information pack and travel books and maps. Their home is lovely, very comfortable and immaculate. They left robes and lots of new towels and lovely toiletries. They also completely stocked up on toilet paper, dishwasher and washing machine powders, washing liquid etc, which in the many years I have rented other holiday lets, I have not experienced. It was great and money saving not to have to buy these essentials. They had also provided lots of different teas and coffees, which was very nice. We love to do lots of staying in and cooking and all relaxing around a big table and this house was perfect for that. It had a really lovely, well stocked kitchen and a big table and breakfast bar. We did have to contact Paul and Cheryl a couple of times with small queries and they always replied straight away with an answer. I think Paul and Cheryl have a beautiful home and garden and have done a wonderful job of hosting and I would not hesitate to recommend their home to others looking for a family home to stay in whilst in Vancouver.