Tracy and Richard could not have been more helpful during our four week stay in their basement apartment. They were quick to respond to any questions or issues we had. The apartment is a ten minute walk from the sky train which takes you downtown and is walking distance from the trendy Main Street. The apartment itself is slightly darker than the pictures and perhaps a little rougher round the edges but it does come with everything you may need. I would definitely recommend anyone to stay here as long as they are not too tall as the ceilings are quite low! Thank you again!