Communication was prompt and consistent. Joshua and Kevin were extremely accessible. The apartment is clean and modern looking and has a full bed and a twin bed in addition to a sofa. There is no AC - my understanding is that this is typical for the Pacific Northwest - open the windows and use the fans provided. The apartment is centrally located - only a couple blocks from Gastown and walkable to Convention Center and Coal Harbor - but there are many many homeless people lining the streets and noise at night.