Overall my experience was wonderful baring the check in.
Positive - Fig is fantastic at communication. He is very responsive and available to help all the time. The condo is perfect like you see in pictures and the location could not be better. I would stay here again if I am in the area.
Room for improvement - the check-in procedure happens with a co-host and I saw a gap in communication between host/co-host/cleaner. Granted I had requested early check-in which caused some confusion. But the communication could have been more clear.