Great experience - Plenty of communication before we arrived and super flexible when we needed to adjust our dates by a few days. Jerry met my parents as they arrived in Vancouver and set them up in the apartment. It was just as described, tiny little balcony overlooking a gorgeous garden with water fountains. The only drawback was that we happened to visit during a particularly warm few days, and the apartment was incredibly warm. We wouldn't hesitate to stay here again though, as the service and the apartment were both lovely. Right next to the SkyTrain as well.