Iome charged extra money (at least 60$) for heating and hydro even though this was included according to Airbnb.
Iome kicked me out without any notice because i forgot to clean the stove, one side of a plate and opened the shade of the kitchen window once (after we both communicated with Airbnb and complaining about the other a few days before). She packed all my stuff in garbage bags while i was at work and locked the door such that i couldn‘t enter. I had to look for a new place at 9pm! She completly disrespectd my privacy by touching all my stuff.
Iome constantly went into my room when i was not there, disrespected my privacy and turned off the heating (i stopped turning it down after i noticed she always comes into my room anyway).
The first few days were really nice, all of the problems started when her son was making a lot of noise at 6am on two days and i asked him to please turn down the volume. From there on she stopped talking to me completly (I‘m not sure about the reason but it must have had something to do with that). She complained to Airbnb about me without telling me what I was doing wrong. Once Iome was listening very loudly to music in her room while i was in the house and completly ignored me when i asked her to turn down the volume (I don‘t mind a bit of noise but that was really loud, like she did it on purpose).
Iome screamed at me and wrote offensive messages calling me for instance „brain dead“. She also screamed at her son while i was in the house and said things to him i don‘t want to mention here.
That was my first stay with Airbnb and I am completly shocked. At least the Airbnb Team was really nice and tried to help but couldn't do anything in the end.