Katrina was awesome. Super-helpful and accommodating with both our arrival and departure times. Bright, good sized room that was clean, tidy and ready to go. Room is at the back of the house so quiet but with access to busy(ish) street out-front with a great independent coffee shop downstairs. Great, earthy, whole-foody restaurant down the street called Meet which we highly recommend. Good sized shower with fresh towels and shampoos etc provided. Because the flat is just outside downtown area, we avoided any heavy traffic getting in and out. Based on previous Vancouver experience, this was helpful.