Michael was very prompt in answering our questions prior to us booking his condo. He also met us at the nearby Starbucks and went with us in our vehicle to show us where the parking space was in the parkade. In addition, he brought us up to the condo, showed us around and went through a bunch of brochures highlighting things to do and restaurants nearby. He was very friendly and pleasant to deal with - he truly deserves his "super-host" designation!