Amar was very accommodating and so kind!! The cleaners he had originally hired did not do a good job (which was not his fault) but he was SO responsive in getting the issue fixed immediately and finding a solution. He had a new cleaner come in and the place was great and clean after that. He insured we had a great stay in Vancouver and turned the situation so positive. The location was great, the place had lots of room for our group, and we had a great weekend. We were able to walk everywhere we needed to! Would highly recommend staying here and thank you Amar for your hospitality. Cheers!!