Nikki is awesome! She allowed us to check in a bit early and arrived right on time to let us in. She personalizes a chalkboard wall for you and writes you a note with your names on it. Her guidebook is full of restaurant/bar/activity tips all throughout Vancouver that came in handy! The apartment and the building are very nice on the inside. Very clean and modern. Small, but she decorated perfectly with many mirrors and plants so that it doesn't feel that small. The bedroom gets a little hot because there's no A/C but once you crack the window it cools down almost immediately. The only downside of her place is its proximity to homeless people. The corner across the street from the apartment building's entrance is where many homeless people gather at all hours. For us, it didn't matter because all we really did was sleep at the place. I never felt scared walking around the apartment at night either. Short walk to great food/bars! Would recommend.