Mona’s Airbnb listing was clean and in a good location, close to many restaurants. She was also very quick to respond if you have any questions.
During our stay, we experienced a few events: there was still leftover laundry being tumbled which we had to get her husband to pick up, as well we were required to take out the garbage from the previous visitors that had left the garbage in the bins as it had not been picked up. Just a note that garbage day happens on Thursday’s, and if you arrive prior to that day, there may be a chance that the garbage bins will be full.
We had asked Mona to change the key code for the door as someone walking by had heard us saying the code out loud, however this caused for a lot of hassle on our trip as Mona did not have access to the master key to change the lock code. We were concerned as we were just three girls on the trip, and when we had asked Mona to change the lock, it was rather difficult as she needed a lot of convincing as to why we needed to change the lock code at all, and she stated that because she had recently moved, she could not find the master code. We figured out by searching online that there was an option to remove the battery and manually use a key, and when we had asked, Mona’s husband Gary was helpful about doing so. However, Mona continued to message us afterwards, asking if anything ended up happening, if the person that heard the code came back, and stating that they were a passlock Airbnb, not a key Airbnb which made us feel bad about making requests concerning our safety.
Overall the trip was good minus the few events, we would suggest to leverage Gary as the point of contact as there were language barriers speaking to Mona on multiple occasions as well.