Although the photos of this Airbnb are beautiful, they are a gross misrepresentation of the actual conditions of this Airbnb. I was excited when I booked this place for a weekend getaway, however, all my excitement disappeared when I arrived at the Airbnb and discovered that the interior has not been maintained and did not accurately reflect the images on Airbnb. It appears that the owner has not maintained the house’s interior or furniture and that most of the furniture and finishings are low quality and have worn down far beyond normal wear and tear. In addition to unfinished paint-jobs and incomplete finishings, we discovered black mold lining the shower, old dirty (dark brown in colour) bathmats, towels that have been very worn, a strong stench in the entrance that smelled like dog food, and dirty residue from fingerprints on the doors and walls.
After messaging the host that we were concerned with the cleanliness, she dismissed the black mold and advised that the dirty bathmat is cleaned between each visit. If this is true, then there is a clear problem with maintenance as old worn-out furnishings and towels need to be replaced before they reach such a condition. Although the host offered for the cleaner to come in the next day, we decided that we were far too uncomfortable with the state of the Airbnb and resorted to finding other accommodations on short notice.
When we informed that host that we were not going to stay at her Airbnb, she ceased all communication with us. We followed up with an inquiry about a refund, and she continued her silence, leading us to discuss the issues with Airbnb directly, who kindly offered us a refund given the circumstances.
The unit has the potential to be a decent Airbnb, however, I strongly suggest that the host upload photos that accurately reflect the condition of their Airbnb, and would encourage them to upgrade their finishings, purchase new towels and bathmats, and have a deep clean of the house from top to bottom, followed by regular upkeep.