The place itself is great. However the check-in check-out process was very inconvenient because we had pickup and drop off the key at a local convenience store that was a 5 min DRIVE away (12 min walk). Since we had no car and a lot of baggage this was annoying to pickup. Additionally, during the checkout process, the convenience store was closed at 7:30am, so we had to drop-off the key at another random cafe in a panic and almost missed our bus to Whistler. This added a lot of stress during our checkout process. Overall I would have liked to know this detail upfront and maybe I would not have booked this place.