Carol-Anne was very kind and friendly. She allowed my travel partner and I to drop off our luggage earlier during the day and provided restaurant suggestions that evening. We enjoyed getting to know Carol-Anne even though we were only there one night. Her home is in a nice location, close to transit options, restaurants, grocery stores, etc, which made it easy to get around and find what we needed. Carol-Anne has a cat who is pretty mellow and friendly. It was unfortunate that the cat had an accident in the middle of the night, but otherwise it was a positive experience.