We thoroughly enjoyed our stay at Lorena’s. From the moment we booked her place, Lorena was incredibly helpful-providing information, reliable babysitter recommendations and ensuring we would have all the necessities while traveling with a small child. The apartment was clean and in an excellent location, right by a park and public transport. I was able to walk to the convention center for my work conference. Lorena provided a pack N play, high chair, changing pad and even a box of toys and books appropriate for our son’s age. She made check in seamless by meeting us at the building and giving us a quick orientation. I was impressed with how quickly she responded to all questions. Further, she helped us set up a trusted babysitter (Carolina was so professional and reliable) so we could have a night out! Our stay was great and we would try to book her place again the next time we are in Vancouver!