Pip was a great host! She was prompt and kind in responding to any concerns we had. The location was perfect, every place we wanted to go to was roughly 20 minutes away which was very convenient. It was great to be able to walk a block and be on commercial drive, where there was plenty of restaurants and local shops. The deadbolt lock was kind of tricky to unlock/lock but once I figured it out, it was fine. In the suite itself, you could hear people walking around upstairs, although it wasn't a big deal for us because it was mainly just a place to sleep. The suite could have been better deep cleaned but for the most part it was clean and tidy. The beds were very comfortable, and the ambiance of the whole suite was just as expected from the pictures. The backyard was beautiful and looked exactly like the pictures as well. Overall, we would recommend you stay here!