Michael was very kind and very responsive. This room was perfect for my needs. I rode to Vancouver from Seattle with the RSVP 2-day ride and just wanted a quiet, comfortable, clean space to rest. The room and bathroom suite are very modern and clean. The towels and other linens were very soft and felt new. The basics you would find in a hotel room (iron/board, hair dryer, hotpot) were available. The neighborhood is bright and clean and within walking distance of some cute shopping spots and eateries. I was happy to have had an affordable, safe, clean space in a city with much to do and see.