Mixed feelings on this apartment. The host is quick to respond, clean and friendly. The location is great and easy access to downtown and north Vancouver from the busses.
However, the amenities advertised are very misleading! We tried doing laundry admittedly late but nothing crazy (10pm). When we came down to put our clothes in the drier we were surprised to find out the permanent tenants in the basement apartment had locked us out of the laundry room because they didn’t want us using the laundry room. After finally getting him to open the door we were refused access to the dryer and forced to pack wet clothes as we were leaving early in the morning.
The laundry is not advertised as shared between the basement apartment or that it is off limits after 9pm. And being locked out from our personal belongings was extremely unsettling and unacceptable. Especially because if you only book one night you are expected to pay to use the laundry.
The only other small complaint is that the large TV that is clearly used in the pictures to make the living space more appealing is not hooked up. It should not be used to advertise the space which it clearly is. This isn’t a huge deal though because the rooms have tvs.
If the hosts were to be more clear in the description of the apartment what amenities are available and the shared space situation with the basement apartment I would not be leaving a negative review because Yan was a nice host. However being locked out from our belongings was such a negative impact on our trip I cannot leave a positive review and hope that the description will be changed to provide a better expectation of the apartment.