This was the worst airbnb experience I have ever had. I have stayed at hostels nicer than this for cheaper. My boyfriend and I rented this place for a 3-day stay in Vancouver.
They check-in and guest instructions were out of date. We waited 45 minutes to get a hold of Shirley by phone to be able to get into the unit. When we got it in, there was a rancid smell in the appartment which we later discovered to be black mold.
We called airbnb support to report this issue and they mediated the issue with the host. This could have been handled better by airbnb. After we sent pictures of the mold, they cancelled the room reservation and notified the host before us of the cancellation. Following this Shirley to come into the room without warning (there is a door connecting this unit to her home) screaming at us and essentially kicking us out at 11pm.
We had to quickly find a hotel room on short notice after the fact. Throughout that night we experienced symptoms of black mould exposure (fever, cough, congestion) and into the following day. We tested negative for covid so we can only connect these symptoms to the mold.
I am writing this review to warn those in advance in the hopes of preventing what happened to us from happening to anyone else.