Tanja was very quick with her responses when we had any questions and was able to even provide us with extra blankets and a heater because we were feeling a little chilly. We were very close to downtown but there was also many common amenities walking distance from this suite (spa and various restaurants). The place was tidy and the kitchen was also very well stocked. However, if you are someone that sleeps in or can be awoken easily, keep in mind that this is a multi story unit with some foot traffic noise from above. Overall, Awesome value!