We stayed here with our 3 children (we brought a playpen for our little guy) and found it clean & modern -exactly as advertised- and well-located on a residential street just off a main thoroughfare. However, the toilet flooded shortly after our stay- it wasn't us! - and there was no plunger -or mop. When I wrote Jag the next day to let him know about the flood, I didn't get much of a response. Actually, he didn't respond to it at all. At that point we didn't *need* anything as we had dealt with the situation, but an apology would have been nice.