We loved being able to walk to the sky train and science world. The unit was very clean, the kitchen has everything you could need and more. The bed was comfortable. Soundproofing seemed to be great as we never heard people in units above or beside us. Sabrina was always quick to answer questions/communicate. The only cons are the sofa bed mattress is very thin/uncomfortable. You feel the coils prominently. My child slept on it but I would not suggest it for an adult. The street does feel a bit sketchy at night. The building has a community housing project on the same block, not a bad thing but we did feel uneasy outside at night…drug users, people passed out etc around. The unit does have bars on the window, so it does feel secure inside.