First, Kiki is awesome and was very helpful and flexible. She offered early luggage drop-off and allowed us have a late checkout without additional charge. Also having free parking for our rental car in a city where there is very little free parking available was worth 5 stars by itself. The unit is centrally located and we were able to easily walk to Gastown for dinner and to see the famous steam clock. There is a small grocery store, McDonald's, many restaurants, Costco, and Roger's Arena just steps away. We are not city folks and we enjoyed the sights in Vancouver while we were there but driving to the mountains (easy drive to Whistler) was the highlight of our time there and being able to rent a car knowing we had free parking available was huge! The exterior walls of the unit are all glass from celing to floor so it is very open and bright. The windows all have metal blinds that cover most of the glass but not all so they will give you privacy and will keep direct light out but are not room darkening so the lights of the city come in at night and the light of the sun comes in so if you need complete darkness to sleep bring a sleeping mask. The unit is basic - not luxurious - but it has all of the essentials and it has a washer and dryer (but bring your own detergent). The kitchen had the essentials for cooking a meal with a full sized refrigerator, range and dishwasher. It also has a wine cooling refrigerator. Everything worked as expected. Overall it was a great place to stay and a great homebase for our adventures in Vancouver.