Michelle greeted us as agreed at the apartment. She gave us a great overview of the apartment and the area (we had been in contact prior to the booking and she provided very helpful information about the area and things to do). The apartment itself was delightful and is in a perfect location for exploring Vancouver - we easily found a few great restaurants and bars and all were within a short walk of the apartment. Very well appointed and very comfortable for the three of us (I stayed there with my wife and 18yo daughter) and the photos on the website are 100% accurate.