Carl is very responsive and helpful. The unit described was accurate in what was provided. We struggled with the noise from the street level in our main bedroom unit. You could hear everything going on from all hours of the day and night. The unit is not in a very desirable area of Vancouver but it is less expensive the staying right downtown. The unit is very close to the sky train. You can get to water front station in about 10 minutes. The unit is also walking distance to Rogers Arena and BC Place.