Jeff as a host was great. The rooms were clean and the house is spacious. He was fairly responsive and did acknowledge and apologize when we had heating issues. However, his instructions to turn on the heat or turn it up were unhelpful. Also, the house should have had heat on before we got there anyways as it’s February and cold outside. Additionally, 2 out of 6 of our guests had a five minute shower (we knew that 6 people showering would take a lot of hot water so we didn’t want to take long). However, after this, there was no hot water left. A normal shower should have had a lot more hot water in the tank. I’m not sure what what going on but unfortunately the rest of our guests had to have cold showers.