Irene was friendly and welcoming when we arrived. Gave us a quick rundown and left us to our privacy for our entire stay. She was accessible by text when we needed. Everything was as advertised except shampoo (as was shown on the listing). There were no shower toiletries so we asked for some and Irene provided us with two sample shampoo packs for the two of us over three days. Minor, but worth mentioning. Overall, house was new, clean, and comfortable and we would highly recommend, even for longer term stays.