Pro’s: It is clean and appears the way it does in pictures. Typically you will get a response from Michelle or Aaron fairly quickly. The unit is on a quiet street in a nice neighborhood. Michelle welcomed us the day that we arrived and offered suggestions of activities to do with our 2 small kids. It comes with very nice appliances that are in good shape. The Wifi is fast. For a basement suite, there is a lot of natural light. It’s close to bus lines and you can easily get around.

Cons: It’s a basement suite, which means noise. You can hear almost everything being done by the family above. I don’t believe they are particularly noisy, it’s just that everything they do is amplified through the floor. From moving chairs around to the kids practicing piano directly above one of the bedrooms. For several days there was extremely loud construction on the porch, right above the living area in the suite. There was often some kind of renovation going on, electricians working, needing to come into the suite to look at the breaker box, etc. No mention was made to us prior to our arrival that there would be any construction. We found out that on Wednesday nights they host some form of Bible study or church get-together upstairs, with lots of kids running around and furniture being moved. It was not a great place for our 1 and 3 year old kids, who nap in the afternoon and are in bed by 8pm. When I contacted Michelle early on, to ask if they could consider the noise levels around our kids sleep times, she responded that it says in the listing that they are a family, and if we don’t like it then perhaps we should find another place to stay. We actually did look for other places, but didn’t find anything suitable on such short notice.

We had to provide our own paper towel, toilet paper, dish clothes and dish towels, kleenex, hand soap, some household cleaners and when their limited amount of trash bags in the unit were gone, we had to provide those as well. There is hardly any room in the kitchen to actually store food, should you actually want to cook.

If you are over 5’10”, you will bump your head on the ceiling. For families of young kids, beware it’s not childproofed (i.e. no outlet covers, the blinds have cords, multiple heating units that children can turn up and burn themselves on). There were also nails and broken glass in the backyard area, presumably from the construction.

I would say that this unit is suitable for people who don’t mind kid noises above but don’t have small kids themselves. People who are out most of the day and and evenings. If you have small kids that still nap and go to bed fairly early, I would advise against staying here.