“So bad, don’t even know where to start.
So, there were so many things wrong with this place I will just start at beginning.
For one nite the place cost 350 dollars, a pool, hot tub and washer and dryer were advertised inclusive with the stay.
For that kind of coin we expected a nice clean space, (especially during covid times) with all appliances in good working order to and recieve what was advertised. This was not the case. Upon arrival besides the place just looking plain old dingy, there were damp towels in the laundry. Gross. Not ours obviously. There were no small individually wrapped soaps and shampoos, it was all used large bottles in bathrooms and sinks, again not what one would expect for nearly 400 per nite. Lightbulb in fridge and kitchen were burnt out. Super inconvenient when cooking for kids and tired at end of day. Oh and lots of pots and pans...one lid..
So we sucked it up and thought at least there is the pool and hot tub which was ADVERTISED on her profile, we walked down with the kids only to find it’s been out of service for some time!!! She could have let us know before we booked as this was the number one feature we chose it for. A complete let down. Our kids were so sad. We go back up, and I thought some of us could take baths, at least. Wrong again! The tubs plug did not fit properly! So the tub slowly leaked water when filled. Ok, we are so disappointed but at least there is laundry right!? As you know traveling with kids it’s a life saver to have washer and a dryer to use..wrong again!! The damp towels in the dryer upon arrival should have been the first clue, you guessed it, the dryer did not work properly and it took almost 2 hrs to dry one little load. We left with damp clothes!
Last but not least the parking is very VERY confusing in an underground parcade, and when you try and leave you need a special fobe to open the gate, but the host asks you to leave the fobe inside the suite! So how to get out?
The neighborhood is very sketchy, not family friendly and right over the street, so you get to hear all the crazy at nite. Not the hosts fault of course, but besides a not very clean place, dingy, with pieces of heater covers falling off and broken, appliances or not working properly and key features advertised not available, this place is not worth the money put out. Your better off renting a cheap motel because the quality would be the same or better.
We took pictures of all the issues and are waiting for a refund from Airbnb. “