Our whole Airbnb experience with Josh was great. They responded promptly to our communications - both before and during our stay - and their suite was spacious, spotless and comfortable. The location - in Cambie Village - is also great, with a super neighbourhood coffee shop (and yummy baked goods) nearby, and skytrain plus more food options and interesting shops on the main street just a few blocks over (Cambie). With skytrain so close, key areas of the city - downtown, Commercial Drive, Granville Island, Olympic Village - are all accessible.
We were a little uncertain about our arrival time, and Josh was very flexible. And access/checkin was smooth. The neighbourhood is also lovely, and quiet. All in all, highly recommend!