My partner and I flew into Vancouver from LA very excited to arrive at Yann's unit. Unfortunately, most of the negative reviews left here are an accurate portrayal of Yann's hosting service. While most of the unit was relatively as depicted, the pillows, bed sheets and towels were all filthy—including the additional ones left in cabinets. When we reported this issue to Yann, he suggested that the best he could do to replace them were in the next morning.
Not good enough.
Dirty bed sheets and towels on display, dirty bed sheets and towels in the cabinet. I ask you, reader, would you tolerate this for one full night? My partner couldn't take a shower or wash her face, let alone relax on the bed.
After about two hours corresponding with Yann, my partner and I eventually left for a hotel to accommodate us for the rest of the trip. As of this writing, I am also corresponding with Airbnb for a full refund. Unsurprisingly, Yann himself have not refunded this poor service.
I have used Airbnb for the past decade. I have been hosted at least 10 times. This is by far the most disappointing experience. If you want to avoid this sort of experience on your trip, I would encourage you to find another unit. At least until this host gets his act together.