Michelle was quick to respond to any messages I sent. I booked with less than 24 hours notice and everything was so smooth. Checking in was easy and the address was easy to find as well. Very clean and well furnished suite with 2 full bathrooms (one with a jacuzzi tub), a full kitchen, living room and 3 bedrooms, with 4 beds. The beds were comfortable. The decor was cute and the home had just about anything me and my family of 4 needed for the night. Michelle greeted us upon check in but we didn't see her again for the remainder of our stay - although she made it clear she was just one message or knock away from being at our assistance. I would definitely recommend staying here.