Our stay was fantastic! Natasha was very welcoming and responsive. She had good coffee, tea and yogurt. We cooked, watched the Australian open on the big flat screen, kept staring at the spectacular view that includes North side water and the entire west end. The fireplace is so warm it only needed to be on for a few hours and then we turned it off (with no other heat needed) for almost two days when it was a grayish 10 degrees outside. Towels are comfy. Laundry and dish detergent are provided. Full IGA grocery store and Scotiabank movie theatre are just three blocks away. And check in at any time is super easy because you just grab it from the key box at 7-11 and then head to the parking garage. And only 3 blocks from the aquabus so we ran a bit of the seawall in the morning and got dinner ingredients from Granville Island in the afternoon. Fantastic trip all around.