Bex apartment was located in prime location, although it was off a busy road you could barley hear the traffic. The building was very secure and also had nice facilities such as a gym and steam room. We arrived late and the lighting was very dim in the lounge area so we hadn’t noticed the ottoman had accumulation of food and debris in the button crevasses until the next day. We also hadn’t noticed from the photos that the entrance is in a communal atrium and didn’t expect the hallway light to shine so brightly through the bedroom blind. Bex was very responsive to our concerns which was greatly appreciated and she was easy to deal with as she cared about our comfort during our stay. Thanks Bex!