Our hosts responded promptly to our texts and made sure we were greeted when we arrived. We checked in with them a few times during the week. They were gracious, friendly and available if we needed something. The neighborhood is beautiful, a wonderful place to walk or bike ride. English Bay is right there. It's amazing to look out at tankers anchored waiting to port in Vancouver. We've found West Point Grey to be the finest neighborhood in Vancouver and the apartment is the nicest place we're rented during our stays. And it's a great value.