Really clean, comfortable and well appointed! Communication was easy and quick, parking was an added bonus for us. Location is great, just a block away from Rogers Arena (we were attending a concert), and a close walk to Gastown, Crosstown, Chinatown and more! There were some toys which our children appreciated, and the pool, gym, hot tub was really excellent.
One thing to note is that not far away from the building is Hastings where there's lots of homeless - avoid walking down Carrall or Columbia to Gastown, stick to Abbott - unless you're adventurous! The building is very secure, with full-time security in the lobby, so all good there!