Brianna was very communicative, and the location was convenient as well stocked with everything you might need for a short or long term stay. The space is smaller, so we didn't really have any place to leave our luggage out of the way but thats the only drawback to the space itself. We had a great stay, and were able to walk out to gastown, and the arena as well as lots of great restaurants and attractions, but the nieghborhood is definitely on the cusps of things if you're leary about that or traveling alone definitely do some research