Michael was very responsive when we asked him questions. When we arrived at the resort, we were upgraded to a two bedroom Cabana. We weren't sure what to expect because many on the photos for this listing show larger rooms than the one room Cabana we selected. The two bedroom Cabana had plenty of space for our family of three. We enjoyed the fans and air conditioning after an active day in the sun. The pool was relaxing and never too crowded. We enjoyed the short walk to town for our meals everyday.