Worst ever. They don’t tell you this in the listing and it’s not in the photographs but they are building a pool right in front of the water and it is a construction zone. This bungalow is actually attached to the pool deck so right up against the construction. They told me this was disclosed in the listing and I just didn’t read it. A lie. They accommodated me by moving me to another room not attached to construction (a downgrade with no refrigerator) and told me I would also have to switch rooms each day. The mattresses were the most old and uncomfortable I’ve ever experienced which is saying a lot since I’ve lived in rural Rwanda. The air conditioner dripped water on the pillow below. To get to the dock in front of the hotel, you have to go around the construction by walking through the graveyard next door! There’s not direct water access as the listing suggests. At check-in there was a woman in the office upset and arguing with management about getting her money back, which should have been my warning. When I messaged Ramon that I wanted to leave he ignored me for 6 hours until I followed up more aggressively. Ramon told me I was the first to complain about the construction, another lie. Check their reviews on other sites, people mention it. I left after one night and they told me I could leave and that they would reimburse me later on Airbnb. They refused to reimburse me at the moment of check out. I asked the on-site manager Catherine to please call Ramon to sort it out. She told me she didn’t have his phone number. Another lie. These people are veryyyyy sketchy and gave me a good laugh to be honest. They definitely made it hard to get my money back. A fellow traveler in the office told me the that day prior he was also upset and threatening to cancel his credit card. Definitely avoid, not an honest or kind business.