The hotel is at a good quite location. It has 2 restaurants and 2 small pools .On the dock is an Ambergris Diver's hut, an overwater spa/massage treatment room, a Tiki bar at the end with a waterslide and a zipline back to the beach. Great for kids and adults.
The beach there is really not useable due to seagrass and murky water. They do have a net fence catching it and the staff are constantly trying to keep it off the beach but the water is really brown and murky so I did not get in the water there at all. At the end of the dock it's a bit clearer. The restaurant has good food but it's pricey. I ate lunch there once and had breakfast there both mornings. It was good food and friendly staff but don't eat here if you're in a hurry. It was common to wait 30 minutes or more for food when there was no one in the restaurant other than myself, which I'm not sure why that is. Luckily I was not in a hurry, gave myself plenty of time, so it was fine for me.
I had a fantastic massage by Gina at the Ocean Essence Day Spa on the dock. I am a massage therapist with 22 years of experience and trust me when I say her deep tissue massage was awesome!
Drinks at the tiki bar were very good.
The location is great and quite and they have free bikes they loan to you which was very nice too. Golf cart rentals are way cheaper in other locations so look around before you rent.
The lock on my door broke on the first night and luckily there was a staff member who had a part and was able to fix the interior part of the lock. I have suggested that the owner of this unit, Felipe, buy a brand new lock. The current one looks ancient and is rusted. So hopefully he will do that. It was my only issue but honestly, was "fixed" within 30 minutes. Luckily it did not happen after reception closed at 7pm.
It was great value and I would stay there again!