First, the bedding and pillows were pretty bad. The pillows literally fell apart in the 4 nights we were there, so much so that we would wake up in the morning in a pile of stuffing. In the guest room, the two beds didn’t have sheets, comforters, or pillows. We’re not that picky so this wasn’t that big of an issue, more of a nuisance.
Secondly, we noticed a large clump of hair in the shower when we first checked in. Not what you want to see because then it makes you nervous about what else wasn’t cleaned properly since the last guests.
More importantly, there are small A/C window units in both bedrooms, but we were told if you use them it is $20/day USD additional. The weather is beautiful and all windows are screened so the A/C is not necessary to keep cool at night as long as you have the fan running in the bedroom. That being said, the secondary symptom of leaving the windows open is that the sounds outside are not dampened in the least. The house is in a neighborhood that was extremely loud every night. Even though you are on the “quieter” side of the island, there were people yelling and partying all around. Normally we wouldn’t care or we even join them, but again, with the windows open, it sounds like people are in the house. On the second night at exactly 4:13AM my wife woke up to children playing outside our bedroom window. Perplexed, she sat up to listen and was disappointed to hear that the neighbors above us were “expressing their love for each other” and had let the kids out into the courtyard for some “privacy.” That was enough for her and the next day we checked out early and into a very nice, clean, professional hotel that was in town, with A/C and hot water, and only $30 USD more. If going to Caye Caulker, stick with the hotels and stay away from here until they pick the standards up.