This was an AMAZING vacation and our families first time to Belize. If you are anything like me, you like to read all of the reviews prior to booking. I kept reading about how great Michaela was and was excited for our upcoming trip. Well, Michaela was excellent with us from the moment we booked our trip up until the last second we left. She truly made it a great vacation as we had to look to her for advice for restaurants, excursions, house keeping services, golf cart rentals, plane tickets….. You get the point. We stayed at the Villa sand which was 10feet from the water. The WiFi at our villa did not work but you could get WiFi at the pool very easily. This was a vacation of a lifetime!