My wife and son (age 7) had a great stay at Alom. Terri and the team there are super nice, responsive and professional. They answered every question we had and really made the experience seamless and enjoyable. There wasn't a time when they weren't there for us if we needed something or had a question. They were super helpful in booking our golf cart, tropic air flight from BZE to San Pedro as well helping to arrange 4 different excursions. All of the operators they suggested were great. So, definitely 5 stars for the team there. We stayed at Alom #1. As of writing this, there are two villas side by side. They are modern by Ambergris Caye standards and relatively new with nice appliances and fixtures. Perfect for a family of 3. There were guests in #2 but we never saw or heard them. We checked out the pool at the adjoining Sapphire resort the first day we were there. It wasn't so great and we never returned. But, again, that's not really part of Alom. It's just an added perk if you want it. There are a lot of other resorts with pools you can lounge at. Alom is located about a 30/40 minute bumpy golf cart ride from San Pedro proper. Definitely book a golf cart. Ours was waiting for us when Terri picked us up at the airport. We never had any issues with it. Good quality. The complimentary Airport transfer is a very nice and important perk. We chose to stay on the north part of Ambergris Caye to avoid crowds as much as possible due to the ongoing COVID situation. Although it meant having a relatively long commute to places of interest, it was very quiet and secluded. Overall, our family had an amazing experience. But to be fair, it wasn't without some issues, but most of those were beyond what the team at Alom could control. For example, the sargassum seaweed was quite bad when we got there. The water was brown and smelt bad, like sewage, which wafted through the property depending on the breeze. It was slightly better in week 2 but don't expect to be able to swim directly off the shore in Ambergris Caye anywhere unless you drive about 45 minute north towards rocky point. It changes depending on the weather, of course, but this issues has been lingering along the Caribbean coast for nearly two years. Having said that, Secret Beach on the leeward side is a 20/30 min golf cart ride away and has a beautiful swimming beach. We spent a few days there along with taking 3 snorkeling trips, driving north up the coast, and pool hopping at different resorts. I dove the Blue Hole using Amigos de la Mar. Amazing trip. The power went out 3 times to the entire northern part of the Caye when we were there over 10 days. Luckily, the fan in the master bedroom didn't go out, so we could sleep. There were 3 AC units in the house. 1 didn't work the whole time, the other 2 worked but went out when power went to the entire northside of the island. The beds were very comfortable and the bedroom AC rocked! There were a few heavy rain storms and the roof in the hall leaked so we put down towels in the hall. The lock on the front door was a bit tricky and took a few days to get used to opening and closing, which is not a big deal... unless at night when you're trying to get in quickly so not get munched by mosquitoes! But again, kind of minor in the grand scheme of things. Derrick, the property hand was always available and friendly and helped get the kayaks out for us. If it's not too windy or rough it's about a 10 minute paddle out to the reef. We're grateful to Terri, Chad, Mark, Derrick and the Alom team for a memorable, tropical and wonderful stay. We highly recommend it if you are looking for a more quiet and local option that doesn’t include the noisy hum of golf carts! Belize is a special place whose magic takes some time to sink in … but once it does you begin to appreciate the amazing bio diversity, history, food and culture of this unique and beautiful locale.