Michelle is a GEM! From the minute our booking was confirmed she was responsive and extremely warm and kind! She went above and beyond to help us find accommodations for friends that were traveling with us and picked us all up from the airport. On the way to check in Michelle gave us a mini city tour pointing out restaurants and showing us how to get around. The room was lovely and just as pictured! The bed was comfy and you had thoughtful amenities to make our short stay very relaxing. The location is great and walking distance to restaurants and bars on the water. She drove us to the ferry and due to it being a holiday weekend even helped us get checked into the ferry! Michelle is amazing and I hope we're able to stay with her again if we come back!! Thank you for everything!!