Great communication. We needed bedding for the futon sofa and it was provided immediately. Grounds are clean and there is work in process of updates. Pool clean and ocean front was clear of garbage debris---sargassum grass is a tropical comes and goes and there is no way around it---just understand. Sand off the Roberts Grove dock and in areas in front of units for beautiful swimming. Inside of unit is clean and had all the utensils. Exterior of unit is showing some dating in areas but doesnt effect the usage. Location was just North of Placencia airstrip and south of the Seine Bight community, and aboutn a 5-10 minute drive to the boardwalk area of Placencia. Was quiet and felt safe. Dive shops nearby (Splash and Hibiscus) also nearby restaurants (Roberts Grove and Hibiscus) within walking distance. Maya Beach has numerous nice resaturants just beyond the Seine Bight area. I would stay again. Thank You