The home was beautiful and in a lovely residential area in San Ignacio. Customer service and check in were disappointing, no check in codes were sent ahead of time via app and the mobile number provided was not answering - not until the day after checkin. We had to call the Vacasa main number to get in. Also the upstairs doesnt have s washer/dryer as stated in amenities.
Aside from hiccups, the rental is nice and spacious for large groups.