Hilda is great. She is always available to answer questions or help out, although she answered most of ours before we even asked them. The neighborhood is far from the main strip, but biking was nice and it only took a few minutes to get there on the bikes Hilda provides. The apartment is comfortable and cute, the water gets nice and hot, and the kitchen is really nice to have if you want to save money.
The only issue we had was with the mosquitoes. I'm not sure if it was the time of year or that we were so close to the mangroves but there were a lot of them and they were aggressive. Bring a lot of DEET and a light jacket to protect yourself.