Hannah is by far the best airbnb hostess I have ever encountered. Before our trip even began she offered to help us with booking excursions and gave us a list of excellent restaurant recommendations. And when we felt like we were being overcharged for our cave tubing tour, she found us another company and put in a good word for us which resulted in us spending $75 less per person than what we had originally planned. Then, during our trip, she clued us in that we would be there for the infamous La Ruta Maya Canoe Race. We expressed that we wanted to see it so she personally picked us up and brought us to the best location to watch the start of the race. There we met her family members, each of whom were a delight, and went out to breakfast afterwards with them. We proceeded to meet up with Hannah several times for dinner etc. throughout our trip and she always drove us to and from for easier transportation. Needless to say, Hannah went ABOVE AND BEYOND the normal duties of an airbnb hostess and truly made the trip such a joy. I would not hesitate to stay at one of her properties again. She is truly the best airbnb hostess ever and now a friend!