Emelita and Juan (Colin and Linda were in Canada) were very friendly and helpful. Upon check in Emelita took time to go over the map of the island pointing out where restaurants, tours, and grocery stores were located. It was very helpful to have information on local restaurants! The cabana was very clean with a 5 gallon water jug on a dispenser, a mini fridge, and fresh coffee beans with a grinder and coffee pot. There is also a wall mounted safe for securing valuables so you don't have to worry about taking everything to beach or on water activities. The cabanas are right on the water, just turn left when you walk off the ferry and start walking along the beach. You'll hit them in about 10 minutes. Or you can take a taxi (golf cart). There is a long pier with a number of seating arrangements and several hammocks and seats at the end with a thatch roof which is a great breezy place to hang out in the heat of mid day. The cabanas that are set back have less incoming sea breeze. I suggest requesting one close to the water. There is a shelf near the office with various sunscreens and bug repellant that other travelers have left for anyone to use. Every cabana has two bikes, which are a super fun way to get around the island!!!