I contacted you all several times with slow responses. This was the worst Airbnb experience I had. My 80-year-old grandma was locked outside for over 2 hours we could not open the doors. We didn't know how to get in. I wish you all would have also given accurate directions it was completely wrong and I am Belizean so I know this. All I asked for was some compensation and you all refused. I am disgusted by your behavior and incompetence. Your workers left us on read and we have screenshots of this. The home is beautiful Placencia and my Garifuna culture is beautiful but the hassle of this home isn't worth it.