Luciana is a kind and attentive host. She was easily contactable prior to our arrival and the apartment was ready when we arrived. The apartment is beautifully decorated and very clean. The mattress, pillows and sheets are super comfy for a good nights sleep and the shower is hot with good pressure. The bikes are great as the apartment is a short riding distance from town. Luciana arranged for us to hire a kayak and golf cart taxi for departure. Anything else we would have requested I'm sure she would have assisted with. The grounds are well maintained and provide for a relaxing stay. There is a dock 2 minutes walk away for relaxing and swimming if you don't want to go into town to the split. Luciana appeared genuinely interested in ensuring we had a great stay. We loved our time in caye caulker and would absolutely recommend oasi apartments.