My husband and I felt very welcome and always had access to management and housekeeping. The room was very charming and quite frankly better than the picture. Soft towels, pillow and rugs! Great air-conditioning and house keeping. Quiet and peaceful on the 2nd level. The location is practically across the street from the ferry dock. Easy to get picked up by your boat excursions and conveniently located close to everything. We had good friends that rented on the beach and moved to Maria's due to loud music and club party next door to them who were also happy to be in their new location. You are in the middle of the hustle and bustle of the island life. Really cool and would definitely come back