Checking in went fairly smooth. However upon arrival we immediately ran into issues. The entire apartment had NOT been cleaned. We found hair in our beds & there were disgusting stains. So it was quite apparent that the sheets were not changed. The floor was dirty/dusty as if it has been vacant or unswept or mopped in a while. The bathroom shower floor was filthy.
There was miscellaneous trash everywhere that would not have been there had or been cleaned & swept. Found things behind the couch, below the sink, etc. There were panty liner stickers stuck to the wall.. Gross. The walls are filthy and need to be cleaned/repainted. There was a foot print on the wall near the bed. The dishes were dirty and put in the cabinets as if they had been cleaned. There was an issues with ants in the kitchen. I I owe sometimes that is just a Caribbean shins but be sure that founding leave anything out at all! There was no towel or sponge to wash the dishes & others little kitchen necessities that guests may need were missing. The nose that carries from the hall is extremely frustrating, I was never able to sleep in or not have my rest interrupted. Also, at night with your lights on in the room, you can see thru the window that appears deeply tinted.
Communication with the host was ok. She did not seem bothered or worried at the very unacceptable condition that the apartment was in. She did schedule cleaners to actually and properly clean the next morning after we checked in. Minus the ants everything was fine once the house was properly cleaned. Nothing was done to rectify the 1st night that we stayed in the un-sanitized place. Just an apology via WhatsApp.
The rooftop pool was a nice touch. And there a beautiful view from up there. There is a pretty high level is security. Felt pretty safe. The apartment is in a pretty good location.