We reserved a three-bed cabana that was supposed to have A/C, hot water, and WiFi access. When we arrived, the host was not around and the staff did not have a record of my reservation. She tried to contact the host several times, but he was not answering his cell phone. When she finally got a hold of him an hour later, we discovered that Roy had overbooked his hotel, and the only other accommodations he had available was his no A/C and no hot water cabana. Since we didn't know the area, it was in a pretty remote location, and it was already getting late, we had to accept these rooms. The rooms offered a standing fan, but the one in the room my mother-in-law was staying in caught fire when it was turned on. The staff quickly removed it and replaced it with another one. In an effort to rectify the situation, and after much negotiation, Roy offered us free breakfast ($8/person) and free dinner (I don't remember the price). While this was nice, it did not undo the fact that the host did not let us know that he did not have the accommodations that we had reserved and prepaid for. The ladies on staff were so sweet, and the grounds really were beautiful. It was just such a disappointment to receive the rooms that we did. If you choose to stay here, make sure to get personal confirmation from Roy himself. If you don't hear from him, cancel and find somewhere else to stay!