Elsa is great! She’s so kind and was helpful upon arrival. Check-in and out were relatively easy! Elsa was not around when we left, but we were able to give the keys to a relative. Water is provided throughout your stay. You absolutely need a water bottle to bring with you. And I’d suggest bringing it with you to restaurants to help cut down on all the bottled water that’s distributed. The apartment is spacious, with two bedrooms and two bathrooms! Adequate air conditioning and there is a tv although we weren’t around enough to use it. It is not handicapped accessible from what I can tell? I did not ask about an elevator though, so be mindful if you have a lot of luggage as this apartment is on the 3rd floor. The location is PRIME! Literally next to everything. Everything you could need or want is walking distance. There’s a place in front to park your golf cart should you choose to rent one, but you can almost never find a spot during the day. They have their own private pool on the roof top. The view is amazing! 10/10 would recommend!