Debbie did an excellent job of communicating. She was prompt with her responses, and helpful in every aspect leading up to our stay. She answered all of my questions, made it easy for our group of 8 adults to coordinate booking all three of the cottages in this area, and even made it easy for us to extend our stay a couple of days. When we arrived on Caye Caulker CeCe and Michael had the Golf Cart Taxi (Nick Jr.) ready and waiting to transport all of our guests to their main office for checking in. CeCe was extremely friendly and catered to all of our needs. Alfonso maintained the property while we were there, and he did an excellent job of being there when we needed anything and yet giving us our privacy. The cottages were exactly as described, and made for a delightful get away in paradise. Extremely close to the airstrip on the island, literally a short walk away. With all three cottages we had this place with the pool as our own hidden oasis. The only two things I would note that are important to factor in, yet are out of the control of the property owners(so this is not bad on their part), the water pressure in our shower was low and not to my liking. Understandable since the island is working to conserve resources, but it just made it hard to feel clean after a day in the ocean, humidity, and/or pool. Also, Caye Caulker had abnormally high mosquitoes this time, which made it hard for us to enjoy the pool area as much as we would have liked. We had Bug Spray, but I'd recommend you come prepared with plenty of bug spray, and even bug prevention candles to spread around the pool area and cottages, to help make your stay truly perfect. Oh also, the dock area was being worked on when were there. Once again, not the property owner's fault, and we still got to sit on the lounge chairs and enjoy some sun, but the workers were doing construction around us while we tried to relax. All in all, I still highly recommend this place and Caye Caulker, everyone in our group is ready to go back for another stay.