Welllllll, to start, I was treated by a Spanish only speaking (yet very nice) fellow in an English speaking country.
Then (while the exterior was definitely positive in a town still early in its tourist development) I was escorted to my room. It did not smell great (old a musty with a weird cleaning product overtone). The fridge was not turned on yet still advertised drinks for sale at the office. I hope the villas were better but if my room was at a motel it would be 1.5 stars at best. It was clean. The manager did have my key and AC remote ready for my arrival. It had strange furnishings.