Diana was great. Really easy to get ahold of and made sure to have a cab waiting for us when we arrived on the water taxi. She welcomed us with a couple beers which were much appreciated after a full day of traveling. She had great recommendations of where to eat dinner, who to do tours with, and how to get around. The property is beautiful and comfortable. We felt very welcome. She does have dogs that get excited and bark when people walk by, so if you aren't an early riser this could be an issue. That said, we would definitely stay there again! We loved it.