Very easy check-in. Windy was right there upon our arrival, as she lives across the street. Communication was easy, and Windy and Dorian were always quick to respond. Very spacious place, and very clean. Layout is interesting. A few small steps in between rooms, but this wasn't a problem even travelling with a toddler. A/c worked well to cool bedrooms as needed. Nice to have some balcony space as well. Not right downtown, but it was easily walkable. We would recommend.