I cannot say enough great things about these ladies. When the airlines lost my luggage, I could only give them their phone number to reach. They worked with me, always quick to reply, answer my many stressed questions, and help put my mind at ease. Windy, the sister, cleaner, and welcomer extraordinaire lives across the street so if you have any problems, she can be right there. She was able to accept my luggage for me while I was out on a tour for the day. Just really wonderful people. Highly recommend! Place was clean, nice. quiet, and just 5 mins walk to downtown.