Everything was great, communication prior to our trip was alway fast. The nice couple running the place helped us set up our excursions ahead of time so we were all set once we got to Belize. They gave us all the information we needed to make travel arrangements from Belize City to the Caye. Joe met us at the airport when we arrived on the island, he had already set up our golf cart rental. We had been up all day doing our excursions and he knew we were hungry. He was happy to let us stop and eat and then stop at the grocery store before heading out to Secret Beach. This place is definitely off the grid, which is exactly how we like it. It is about an hour golf cart ride from the city. The road you travel is rough but totally worth it. Leslie made us breakfast each morning and then we had the beach to our selves for a couple hours before other people showed up. You usually have the beach to yourself in the evenings as well and it is one of the few beaches where you can get right in and swim. There is a bar and grill right on the property; all the folks who work there are super nice. We had a fantastic time and plan to return in a few months to the same place. Joe and Leslie were awesome hosts, always trying to make sure we had a great experience.