We loved our stay at the lodge! Dean was always available to help with any issues and was very quick to respond. The view from the lodge is breathtaking and is the best feature of the property. Do keep in mind that the road to the lodge is a 3 mile dirt and gravel road and will require a 4 wheal drive vehicle. It also takes about 20 minutes to get to San Ignacio from the property which may not be ideal for some people. Overall it is a great place to stay and I would highly recommend it!