It's hard for me to review this place because Benque is very different from my normal vacations. By Benque standards I think this was a VERY NICE place. It was definitely clean and I never felt unsafe. I loved having access to a washer and dryer. This is NOT walking distance from town. It is probably a 20 minute walk and along a very busy road which would feel very dangerous to me. Luckily our shuttle driver gave a phone number for a taxi driver so whenever we needed a ride we just called Mike. The one time he wasn't available, we hiked up the path to the highway and it took us probably 5 minutes to flag someone down. The sheets, pillows and towels were very nice but the beds are hard which isn't unusual when traveling outside the US and we walked so much we were very tired each night. The bedroom AC units worked great and the wifi worked great. When we checked in the lady didn't speak any English so there was a bit of a language barrier but we worked through it. Judy was super responsive every time I texted. If you must stay in Benque vs. San Ignacio I would definitely recommend this unit.