We stayed in the downstairs apartment. From the beginning, Casey was very responsive to all questions, comments and feedback. The apartment is perfect, location is great, nice, modern decor and pretty much everything you need, including beach towels. AC is great. Restaurants, bars and groceries are just a few steps away. We always felt safe. The people here are very friendly. There are plenty of tour operators around and most of the inland tours are about 1 hour to 1.5 hours away. Anything you want to do water-related can be done by Eric. He can take small or large groups and can customize your trip. Just a fantastic guy who can accommodate your needs. Overall, a great place to stay and a lot of value for the money. Highly recommend.