Michaela the host is a true 5 star organizer. She was there to greet us and there when we left. Anything we needed was a few minutes away after a quick text or call. The hospitality and friendliness was better than we all expected. COVID is taken seriously and none of us ever felt like there was an issue from this perspective. The resort itself is beautiful and well maintained and the staff are ready to help. Every referral Michaela shared with us was equally helpful and good. Professionalism and thoroughness are how I’d describe Michaela in short.