Our experience with Hilda was great. She was very responsive, made us feel welcome, and gave us some good pointers on places to check out. The apt isn't fancy but that was ok with us and was a great deal for the price. We didn't have hot water when we arrived- that was resolved within a couple days. Having the bikes available was definitely helpful as the apt is a little ways out but the ride was nice. Definitely bring or buy some mosquito spray because you will be eaten up without it. The apt is next to a marshy area so the mosquitos flock to you as soon as you step outside. The area around the apt was well kept and the rooftop area was a great place to relax. While the apt is close to a beach, it's not really one you can go swim at- you'll want to bike to the split on the northern part of Caye Caulker for that.