This place should be by the looks of it a very pleasant stay instead my 11 day birthday trip turned into a nightmare. I had to cancel my last 5 days due to bathing in contaminated “brown” water which caused a medical issue that sent me to Urgent Care and I am now on antibiotics, ants on the kitchen island counter, dirt smudges on the walls, baseboards throughout the loft, and an unprofessional hostess named Jayme. I did not realize I wasn’t locking one of the many doors of security locks properly, so her way of communicating this serious issue in nature was to email me—I am on vacation who checks their email! Anyway, she emailed me twice and I just happened to check my email after a fun-filled night out on my birthday and the “tone” of the email was really like speaking to a child. I am a 51 year old woman—she had my phone number, which she said she did not. This is not true because that is how you book your Airbnb trips. I have to explain I never saw the 1st point of contact, and then her “tone” changed” but this was after we were arguing at this point. Damage done—I started checking email daily to make sure I didn’t miss a contact. I felt very very uncomfortable at this point. Actually, on day 2 or 3 I realized I was bathing in contaminated water—pointed this fact out, which the hostess Jayme was very aware. She said oh it takes a while for the water to clear up. Why do I have to inform you about this situation! Ants on the kitchen island counter I was given a can of bug spray to take care of it—this is not my job to do. Sooo, I left on day 6 when I was able to book a flight out of Belize. I do want to say this was my 2nd time in Belize. I traveled to Belize May 2022 and had an amazing time at Mahogany Bay Resorts the stay was wonderful—no issues. Now my image of Belize leaves a very “bitter” feel in my mind. This time the trip from hell—ants, contaminated brown water, unprofessional host, dirty loft, and just an overall jarring experience. This place needs to be taken off the Airbnb until it truly meets the as advertised, clean, and safe measurements. Just run from this listing don’t pass GO!