Melissa was very prompt answering all our question on a timely manner via e-mail. she wasn't able to meet us at the property on our arrival but the keys were left for us and we were able to get in without an issue. she was prompt on the morning of our departure.
the house itself is very nice and clean. the views are beautiful especially sundowns but you don't have actual access to the water.
the house has no insulation which makes it Extremely hot! the bedrooms have air condition but the kitchen/living room only have a ceiling fan and a standing fan,which are not enough.we had to spend most of our time in the bedrooms to be comfortable.