Communication with host was great - quick to reply - and quick to help when flights got delayed getting there. The place is as in the photos. Simple clean room and bathroom in the heart of the island. Great hammocks for lounging in the courtyard, but spent most the time on the beach or out and about. Caye Caulker is a GREAT place for a vacation - island time, great food (eat all the lobster!), reasonably priced - we had a great trip!