Casa de Rai was simply amazing! Karen helped us book some amazing trips, we went snorkeling 1 day and cave tubing and zip lining another. Byron was always helpful and a genuinely wonderful person to talk with, fantastic suggestions for things to do and restaurants to eat at. Leticia did a great job keeping our room clean and stocked with fresh towels. Aileen and her husband were friendly and great to talk with. I would definitely recommend and stay here again myself!