OMG! I had such a great experience at Case Cafe with my family. Terri was so attentive with my needs as this was the first time visiting the country. I messaged her late to book our stay and she was happy to oblige our request. She was helpful in planning our roundtrip flights and was flexible with our times. She had our golf carts ready at the airport when she picked us up and gave us a mini tour around the downtown area, super helpful!
Terri was also helpful with planning my sister birthday. She helped to plan a surprise authentic Belizean breakfast with a Chef named Shelley (food was amazing!!!) for my sisters birthday, she told me how I could find a cake at the locally bakery. Terri went above and beyond for our stay!
She is so knowledgeable about the island! She gave us tips on places to go, excursions and places to eat! Just ask and she is there to help with no hesitation!
We felt at home and the place is better than the pictures. We didn’t have any issues except for the washer machine (operator error). She had the housekeeper come over to fix it right away. I’m so thankful for Terri and her customer service! We will be back and will stay again!!
5 stars!