Chef, housekeeping and all Amenities were absolutely incredible! Location is incredible.
Concierge service is quite possibly one of the most frustrating and worst concierge experiences I’ve ever encountered in all of my travels.
Incredibly difficult time booking services, even when requested a month in advance.
I recommend going over everything you want 3x with days and times. Also costs as if they book things for you such as the airplane from Belize City they will charge you extra instead you can book Maya Air on your own. The first flight they booked for us wasn’t the correct time and we would have missed our plane. We had to point out this issue for them to rebook.
The chef expense was worth it. We do recommend buying your own food as from what we saw the prices they provided were much more expensive than what we purchased in town.
Also, the golf cart wasn’t filled up with gas. I had to spend $55 blz to fill up and we didn’t even use the full amount the tank held.
We don’t recommend the guitarist, as it was $230 usd and he didn’t play the whole time and more or less socialized.
We highly recommend booking the drummers. That was by far one of the highlights of our trip.
The property was great, pool was cleaned everyday, beach cleaned of the seaweed that washed up everyday… I recommend. Thanks