This review is a little bit tricky to write, if I could leave a billion stars for craig I totally would. From the second we booked this trip all the way to check out, craig was simply amazing. exceptionally patient and answered every question small or large that we had. His condo was perfect for what we wanted! Always clean and had all the amenities we needed. and handled everything professionally! Thank you Craig!
As far as the resort goes.. that's a different story. we got there 2 weeks after hurricane Earl came through. so we knew things were not going to be 100% perfect. as craig states in the description it is far north of town. approximately 35 min golf cart ride North. Which really wasn't a problem just kind of time consuming & the road was not fully repaired which made for a bumpy ride!
Anyways when we got to the resort the 1st night we got torn up by mosquitos. some of the other resorts that we went too had things set up to accomidate guests and the mosquitos. sapphire beach had a company come and fog everybody out, which after he left it only made it worse.
The next problem we had was with security at the resort. the security guard on duty for 4 nights in a row would come up to the front patio and shine his flashlight into our room and make sure the door was locked. the 1st few nights that put us on edge thinking there was a problem. after speaking with the management team at the desk they stated that that was unnecessary and they would handle it. the next night the security guard shined the light into our bedroom from on the ground. needless to say we weren't happy with them.
Room service was great but they do not lock the doors after they are done.
Our last complaint would be the pricing at the resort. it is above and beyond the most expensive place to eat and drink on the island. when we arrived our 1st night after being mosiquito dinner we wanted food for ourselves. so we went to the bar and ordered food. for 2 fully loaded nachos, 1 burger & 2 margaritas it cost us $80 USD. we never ate there the rest of the trip. between drinks at the bar and the food the 1st night it was the most expensive place all vacation. there is no advertising what so ever from town to the resort so we basically had the entire place to ourselves.
These complaints are obviously out of any of Craigs control but did put a small negative tinge on the trip! Overall we had the time of our lives and craig again was amazing. The resort not so much and we most likely will not be back. :( sorry craig.