The beautiful surroundings, whimsical design and walk in pool were exactly as described. but the morning after we arrived, we reported to the on-site manager Miriam that 1. Wi-Fi didn’t work, 2. TV didn’t work, 4. Bulb in fan over the bed was burnt out and 4. In-room jacuzzi ran out of hot water when only filled to the shins.
. Over several days manager and maintenance men came and went, “bought Wi-Fi extenders, and a larger heat pump was installed in the Jacuzzi”. When we left after 4 nights The Wi-Fi, the TV, and the Jacuzzi still did not work right. But they did change the lightbulb. I reported this to Airbnb who tried to reach The host over 48 hours with no response. Airbnb refunded us $200 but the bill was over $700. I have requested an additional $300 refund from the host. Also, another couple said their tub didn’t get hot. Place is for sale and maintenance is not a priority.