We have used AirBnb/competitors over 20 times. We have never given a bad review, nor have we had an experience like this.
I would not recommend Spencer’s place in San Pedro or any other property he rents.
It started with his explicit verbal statement that the $7,100 rental for 6 days came with two golf carts (necessary). He said it wasn’t in writing. That cost us over $500.
1) front door handle broke
2) key lockbox broke
3). Dishwasher never worked, never repaired
4). AC broke twice
5). One bed broke/fell apart
6). No extra blankets or sheets
7) Ran out of TP and paper towels
The place is remote, so running out of TP is not nothing.
He cut corners the whole way, in every respect. It’s as if it is some party house but he rented it to two families (mine, my sisters) in our 50s.
Belize and San Pedro are wonderful place - the people are fantastic, but the house was not. After all this, repeatedly call/msg for help, Spencer offered $36 off, or 0.5%. He proved untrustworthy. Avoid.