If you want to be treated like royalty this is the place to stay. the staff are incredibly helpful and accommodating. The pictures don't do the place justice.
The double beds in the upstairs suite are pullouts from under the bed. something to consider if youre traveling with all adults.
The food served is very good! vegetarian options are limited but available.
the wifi works well downstairs on the first floor where there is plenty of relaxing seating and hammocks but not so well in the rooms.
the staff are very helpful with local tips and so friendly. the nearby river is great for swimming and so beautiful. Check out the market in San Ignacio for produce and fresh cooked local food. the hotel can assist in booking any tours or giving directions.
The road to the hotel is unpaved but fine as long as you're careful. Google maps has a tendency to try to take you down an unnecessary rough road. just stay on bullet tree highway until you hit the sign for mahogany hall.