Well that wasn´t really the way it supposed to be. First we arrived in time for the check-in but we had to wait for the responsible lady Consuela to check in for more in 1 1/2 hours. We waited at the so-called "Starbucks" where she is involved - but no offer for a free drink. She drove us at the "apartement" which is a 4 room - shack in an unpleasant surrounding. Next door is a huge and noisy buildingsite - even on Sundays. When we got in she told us that the long time ordered mattresses have still not arrived but the ones that were there are still ok. Then she told us that the lights in the bathroom don´t work because the electrician didn´t show up but there is a knob on the bulb (which also gets hot after a while). Then we have to protect ourselves from flying sand-fleas who can come in at night even through the smallest mosquito-nets and we should use the oil that she provided. Well at night we found out the hard facts. The mattresses were completely out of order. When you wanted to crawl into the bed you were sinking in almost knee-deep. It wasn´t possible for 2 people to sleep there. Unfortunately then the fleas came. But not through the window - they were already in the mattresses. And they did not fly - the did jump. At 5.30 in the morning I got up without having slept and walked to the Starbucks to complain. They called Consuela and the said she´ll come at 7 h to the flat. At 9 h she still wasn´t there so I went back all the way to the "Starbucks". There she said she was already waiting for me. I told her everything - and she didn´t seem to be very astonished. I also wrote to the owner Ryan who approved to let us leave the apartment and paid us back the 2 following nights. Consuela added that we had to leave the lovely apartment before 10 h in the morning otherwise we have to pay next night. Somehow we found a pleasant place at the beach with pool and all the luxury we could get - for only 30 € more. In fact Ryan didn´t pay back the money for that night but for the next 2 nights we didn´t use that place. And he also seemed to be a bit shocked about our experience there and called it "awful". But if you need a little horror adventure in your vacation. That´s the place to be. Diving the Blue Hole is much more pricey!