We were met at the water taxi in order for us to pay “taxes” on the unit. We were told to pay with cash only and we didn’t have exact change so Heidi was suppose to reimburse us at some point, however we never saw her or anyone else from this company again. The phone left was difficult to text on (old -press the number button multiple times to get the correct letter). We asked for more water through multiple texts (she didn’t know which condo we were texting from) and later that night the 5 gallon was left at the front door, pretty heavy for me to install. The AC, while nice to have, literally sounds like a jet engine taking off, and its in the master bedroom. It blocked the construction noise at least from next door. Stinky kitchen trash can could use replacement. No laundry service was offered however we spotted some washers on the main floor- lack of communication. View was spectacular. Cable and internet were spotty. Overall it was okay. I would rent somewhere else if we visit again to see if service/noise would be any better.