Property management was terrible! Marcos did not pick us up at the agreed time. We quickly realized the house had not been cleaned. Marcos said the cleaners would be there the next day even though the house had been vacant for 2 days. Despite hairs in beds, ants in the kitchen & tampons in the bathroom, we told Marcos to cancel the cleaning because we did not want strangers in the house while out.
Marcos said that the code pad for the front door was broken (turns out it just needed a new battery)! Had to wait 90 mins the following day for Marcos to fix it when he was unable to provide a spare key as promised.
The futon mattresses were deceiving because in the photos they appeared to be full size. But when used, they started to slide down the futon and thus made it very uncomfortable to sit on. The lights in the house are too bright and cannot be dimmed without turning off fans.
This was my first time using Airbnb and after this experience it will probably be my last. Disappointed!