This review is long but informative. The Bungalow is a very nice place to stay. Michelle is very accommodating and does most of the communicating. Michelle seems to deal with the day to day, making sure you have everything you need while giving you tons of information and setting you up with excursions, while her husband Scott deals with the financial ends. Scott, although talkative and your typical “business” man, could learn a few things on how to approach guests/clients with “tough” information. Instead of letting us know that something was wrong with their car that we rented by asking us more about our ride with it, he approached us and said “girls we have a problem.” I mean, first of all we are women; highly educated women, so what he said, accompanied with his tone of voice was extremely off-putting and left a sour taste in my mouth. At the end of the day, the car is an older vehicle that gets used A LOT and the damage was normal wear and tear, not anything we actually did to the vehicle. To top that off, we had filled the gas back up, minus one or two gallons. He literally took the car back to the gas station, filled it up to the top then charged us more. We had already put over $40 USD in it. The rooms are a great size. The place is clean! It’s a neat place to relax by their pool and they give you your space to do so. It’s a nice set up with a bathroom outside as well. Michelle and Scott live right on the property with their animals. They WILL nickel and dime you! I mean, in American societies this is very common and they’re Americans. They charged us for any extra water, “the first bottle is free,” Scott said. Michelle had asked if we wanted any food or drinks for our room prior to arrival. She did not say, “for a fee we can provide this,” she just asked if we wanted it. I said just fruit and juice since we won’t be there much. She ended up providing a bunch of fruit for us and charged us! When I asked why, they said along with the groceries that there is a fetching fee. Mind you, she had also made us breakfast without asking, which they charge $12 for. I just went with it because $12 is not a big deal. However had I known they also charged for the groceries, we wouldn’t have needed the breakfast. So, the hospitality is great, but the communication needs to be better, especially when you’re charging people. They were very willing to accommodate us with a COVID test coming back into the city and a free ride to the airport. But we did not want to go back. They do know a lot about the island and they have this guy they use, Josh; to help guests with rides to the airport and such. If you want to go somewhere on the island Josh is definitely your guy! I honestly wish I would have known about Josh earlier because instead of renting the car, Josh said he would have taken us. Josh is very friendly and helpful! I learned a lot from him! They also have connections with this cave tubing company that ended up being one of the best experiences. Although, Michelle said it would be $45 USD and it was actually $50 USD per person. Overall, like with anything, sometimes you gotta take the good with the bad!