My family visited Caye Caulker at the beginning of April. Adrienne was very responsive to all of my questions/requests, but be advised, if you get a SIM card to have temporary cellular access while in Belize, you will not be able to log in to your AirBNB account because the website won’t recognize your mobile device and will only give the option of texting or calling your regular cell # to authenticate your device (if there had been an email authentication option, there would’ve been no issue). Fortunately, Adrienne provided his cell phone # before I got the SIM card so I was able to give him a call at the end of my stay to get check-out information. There are two gates that have to be unlocked before you get to the front door of the apartment so this provided a good sense of security. The apartment was clean upon arrival and stocked with very basic supplies. We were only provided with one set of bath towels and one hand towel. I’m sure Adrienne would’ve provided a clean set if we had requested them, but it would’ve been nice to have had another set available in the apartment. We borrowed towels from some friends when we went snorkeling. Air conditioning was an absolute MUST during the time we were there (first two weeks of April). This is an upstairs unit so it gets very hot and humid and doesn’t really cool down much at night. While there were a few fans available to use, I am very glad we spent the extra money to get air conditioning in both bedrooms - we would’ve been miserable without it. Regarding the tap water, I inquired about whether it was safe to drink and Adrienne advised that we buy drinking water at the store. You can walk just about anywhere from where the apartment is located. All in all, we had a pleasant stay here and very much enjoyed our time on Caye Caulker. We highly recommend Paradiso Cafe for breakfast and lunch and Raggamuffin Tours for snorkeling excursions - both were fabulous! :)