Phew! I wish that we could say that our stay here for our honeymoon was phenomenal, but it wasn’t. First night, RATS!! Literally. Woken up by rats in the middle of the night running around the kitchen. Big ones. When we reached out to vacasa we didn’t hear back for hours. I dealt mostly with the concierge Lourdes who was the highlight of the stay. She was helpful and understanding. We also gained insight that they have been having bug and rat infestations in the unit for a while and hadn’t solved any of the issues. I found that the rats are coming in from behind the stove as there was a opening for them to come in and also rat droppings and a whole mess behind the stove. Gross. When they moved us to a new unit, I pulled that stove out and found another opening for rats to get in. On top of it, the bathroom sink shot out dirty water and then stopped working for the duration of our stay. Also the ceiling fans didn’t work as well.
The view is beautiful. It was really disappointing that the rooms were not well kept. Lots of work needs to be done to make it a clean and appropriate place to stay for Airbnb. Before you book - check if they solved their problems with rats and bugs. Good luck