The room we got was nice and spacy, but the walls were paper thin so every single sound from the surrounding rooms got through. Although the toilet was technically its own room, the top was open so it was kind of… awkward. Breakfast wasn't included in the price of the room, and it wasn't very good. The pool area was nice (and there's a pool bar), the staff was friendly and very helpful with everything like organizing tours etc. The center of San Ignacio was only a short walk away, which was perfect.