Melody and Rodale provided an amazing stay for the hours that we were there. Unfortunately, I was very sick Mid way through our first night and despite the hour, Rodale and his family woke up at 3am to drive me to the hospital. I stayed there for 2 days on IV. Rodale was willing to stay with me, it wasn’t tell I told him it was an over night stay that he finally got convinced to go get some sleep. He and his father drove a half hour the next morning, out of their way, to bring me and my gf our bags and to check up on me.
I was disappointed I didn’t get to take advantage of this great jungle house. From what I saw there was great customer service, Rodale was even going to take us on a hike through the jungle to the spring water pools.
The cabins are well kept, clean with the most comfortable bed. It had bug netting going to exterior and great spots for lounging on the hammock/balcony. They also rented out cars for people looking to explore.
Would highly recommend this place to anyone looking to experience true Mayan hospitality. I wish I had more time at this paradise location.
Customer service 5/5
Accommodations 5/5
Location 5/5
Hospitality 5/5
Cleanliness 6/5
I want to go back.