Didn't have a chance to meet Matthew, but Terri was amazing! She arranged to meet us at the water taxi with our golf cart, showed us around a little bit, provided a useful map and dropped off our bags since we arrived before check in. Terri's communication was very responsive. Immediately walking in to the house, you're drawn in to the beautiful view of Hol Chan! Very spacious house with 3b all with their own bath and sitting area, perfect for a group. The location is at the far south end of the island, so a golf cart is a must to be able to move around freely. Very quiet and tranquil location! Across the street is a cool laid-back bar with a friendly owner. Try the Belizean AF if you enjoy rum... you won't be disappointed. Overall the stay was great, we didn't want to leave!