I have stayed at several Vacasa houses throughout Belize over the past two or so years. I have been offered good quality houses and good customer service during this period. However, this was not my experience with my most recent stay. No one checked to ensure the toilets, A/C, TV, oven/stove, refrigerator, grill or hot water were working properly, and as my luck would have it, none of the above mentioned amenities were working properly. So much so, that I had to travel close to 30miles to purchase food for the family because the oven/stove was not functioning due to an issue with the gas which created a knock on effect, no grill, no hot water, no stove so we couldn't prepare the food we bought. I would have preferred to only communicate this directly with Vacasa (which I've done) but it is now two days since checking out and no one has made contact to address how Vacasa will rectify / compensate me for all the inconvenience we had to endure.