Our communications and help from Bobbie’s team (Heydi in particular) we’re excellent, prompt and informative. The unit has everything you could need including beach towel, kitchen gadgets and appliances. One let down was that the dishwasher didn’t work and we were told it has been broken for a long time despite the description saying it was a full kitchen with appliances. Oh well, we got over it. Overall it felt like home in paradise!