Hilda was very helpful and responsive prior to our arrival. Once we got there, it took a bit longer to get help (for example, it took almost a whole day to get more toilet paper), but she eventually followed through with a few reminders. The space is in a good spot, and the room is pretty bare bones, so you definitely get what you pay for. There is very little equipment for cooking, and some of the kitchenware was unwashed or rusty, but like I said, it was super cheap. The water pressure was almost non-existent (even in the sinks), so if you have thick or long hair, your showers may take awhile as the temperature and pressure are constantly fluctuating and are just above a heavy drip. All in all though, it was a great deal for high season and also a good location.