Nellie and her team were very responsive to our needs. Water, carts, fresh towels (cleaning and fresh towels/linens are every 3 days). The description of Paradise Villas is accurate. The location cannot be beat. Great proximity to town and the beach and the Palapa Bar! The condo units are nice. Our unit (20A) is close to the pool with a little bit of a view of the beach but the beach is just steps away. There is a great dive shop just 5 minutes down the beach (Amigos del Mar). We loved our 12 day stay and will definitely be back.