We requested a refund by the host, because even with his detailed instructions, the roads are very dark at night and we were tired and coming in from San Ignacio. We couldn’t find the home. So, I requested a refund. The host ever so rudely responded that I was not being truthful, we booked last minute and I was basically lying. I can totally understand not paying, but the email I received from the host was extremely accusatory and not necessary. I hope Airbnb takes it seriously. Additionally a good friend of mine stayed at this place and recommended it. Then I get this email. I would never recommend this place, on that attitude. Belize is an amazing place and I’ve already booked a second trip in July. I will not try to find this place again.