Carolyn was quick in responding to reservation requests and communicating for other inquiries. The studio is really cute and comes with the essentials if you plan on using the kitchen and cooking your meals. Before heading out for our visit Carolyn provided a lists of local establishments near by to check out, this was really helpful considering we winged most of our visit in Belize. During our stay Carolyn was also in Belize and made a quick stop by to check in on us. The face to face time added a really personal touch to our stay!