Virginia is very responsive, sometimes within 30minutes. She is very welcoming upon your arrival and is communicative as needed in the days leading up to your arrival. We arrived on Christmas day and she was very much available and accommodating to my schedule. She gives you a thorough tour of the unit and the property along with many local recommendations for restaurants, taxi drivers, and tour companies.
The property is big and beautiful nestled deep in the hills (a bit hard to find and get to without an experienced taxi driver) at the end of a bumpy unpaved hilly road. You wake up amongst the birds and trees of the jungle with a great panoramic view from your bed. The unit is very new and has high ceilings and plenty of space and amenities for nights you want to stay in.