Room we booked was occupied when we arrived. Had to stay in different rooms which had no hot water and looked dingy. one room had an odor. we were moved to a better room the second night, again not the one we booked, but in much better shape than the two we had the night before. There was no one at front desk to check us in or out. Had to go searching on check in and never did find anyone to check out with. Definitely not worth the price though it is on the beach - not a great beach, too much sea grass. Not in Placencia itself.