Absolutely the worst experience we've had on AirBnB. The place was filthy, dirty dishes just set back up on the shelves, hot tub full of grime, coffee pot dirty and full of bugs. Management kept trespassing throughout the stay, one guy let himself in and walked to our bedroom and woke us up by talking to us early one morning and we could barely get him to leave after asking him to go repeatedly. Numerous other workers just hanging out on our private deck and porch which is right up against the back wall of the glass and entirely made of glass. Appliances in a state of disrepair, AC in kitchen was broke when we arrived as was the stove, AC in bedroom died about a day in. Manager doesn't reply when called and texted about most issues. Vacasa main customer care wouldn't help either after being on the phone for nearly three hours. Also they ask that you fill out a form for them when you arrive since it's self check and and then leave it there for them, but they just leave it for future guests, the last guest's form was still there for us to see with all of their personal info on it (Requires passport info etc). Placencia is a beautiful destination for a trip but spare yourself some grief and stay somewhere else.