This was probably one of the worst stays I’ve had through Airbnb. The photos and description of the place seems phenomenal, however, in reality it is just a scam. During our whole stay this is what went wrong:
- The shower was cold and wouldn’t get hot
- The jacuzzi didn’t have hot water either
- The TV didn’t turn on
- The outlets didn’t work from time to time and they burnt our iPhone chargers
- There was a scorpion in our bed
- The AC kept leaking, creating a pool of water which soaked our stuff
When we reached out to the property manger, no one responded until the next morning. They said that they were going to send out a repair man but we waited and he didn’t show up and the water issue was never fixed. Thirty minutes before checking out the management came by to fix our issues... Which at that point was pointless. After explaining our frustrations with our stay they only gave us a $34 refund, which is honestly a slap in the face. I tried getting in contact with the higher up but no one is reaching out. Overall, save your money and do not stay here. It seems beautiful but the place is not functional at allllll. Super upsetting experience and terrible management.