This has been one of my worst Airbnb experiences. I should have known it would be a disaster when it was time to check in and I had no check in email explaining how to get in the property. I had to call my host to get information as I was pulling up to the property. Upon arriving to the house and trying to get settled I was unable to connect to WiFi and check in with my family back home in the states. I reached out to the host Kendra at this time expressing the importance of WiFi and that is it needed for the 10 days that I would be staying there. WiFi was not up until later that night I left the house by the time it was back up. Fast forward to the rest of the trip we were giving one towel each per guest for the 10 days. I had to reach out multiple times to get clean towels. Only for the host to tell my husband she was not use to having people stay for such a long time. This host was clearly not prepared for us even though she accepted the reservation and knew we were coming. Moving on to the rest of our stay. We had to live with garbage for days as well as tons of ants. I expressed to the host that we had garbage and needed to get rid of it because there was ants. I asked her where the trash was so we could just take it out. She said she had sprayed before we came and that she would be over. Well she never came and my husband put the trash out in a bucket that has trash in it behind the house because the house started to smell. We were never given information on where to dispose of the trash, that information was never shared. So, When we returned that night there was trash all over the yard because I guess the stray dogs got into it. I expressed that to her and my husband had to pick up the trash. That night she said she was coming over with trash bags and we didn’t receive them until two days later. I also informed her that the water was cold and she informed us that the gas must be out and she would order more in the morning, that never happened.
The day before I left I woke up to take care of some work and the WiFi was out again. I texted her that waited for a decent hour to call. She never answered the phone but, read the messages I sent. I had to leave and go elsewhere to take care of my business. I received a message from Kendra 2 hours after I left informing me that the Internet was up.
If you like living with trash, ants, showering in cold water and having spotty WiFi this is the place for you.