The photos don't do the property justice. This place is beautiful and secluded. Quiet with a great view. Our first day we noticed the A/C wasn't very cold. I chopped it up to the unit couldn't handle the size. I mentioned it to Julie not expecting much. A few hours later while my fiance and I were in town we ran into Eva (the person managing the property) who stated she just recharged the freon in the A/C. Just like that we were nice and ice cold. That was sort of the experience throughout our stay. Ask and you shall receive.
Eva the property manager is really really amazing. I was arranging to propose to my lady and Eva jumped into action to assist. Whenever we had a question or a need, she would just take care of it for us. She even invited us to her home to meet her family and have dinner and drinks. We totally weren't expecting that. We got to meet her lovely family and their beautiful home. I can't say enough good things about her.
Julie the property owner was also extremely responsive and super helpful when I had questions about buying/building property in Belize.
Pro Tip: When we wanted to go to the pool, we would drive down to the Hilton and walk in like we own the place and go to the pool. No one ever stopped us or questioned us. There's no need to stop at the guard gate either. They will just wave you by anyway. They even gave us towel service. When you try to buy a drink or food and they ask for your room number, just say I'm paying in cash or card. We visited the pool several times!