Very hospitable and quick to respond to any questions or issues. I found a live location good for my needs since I didn't want to be right in Belize City but still have easy access to getting around. There are plenty of shops and service within walking distance and is a short 20 minute taxi ride from the airport. And I would certainly consider staying here again on a future trip to Belize City. Hopefully with better weather but that was out of the Host's control LOL