Claudia was a fantastic host! There was a power outage in CC that caused a problem with the servers, resulting in an overbooking problem for Claudia's Airbnb. Therefore when we arrived, the cabana we reserved wasn't available for us. However, Claudia had already resolved everything before we got there - she had paid for separate accommodations, and immediately brought us to a different place nearby that offered everything Claudia's place had, if not more. We ended up at Maxhapan Cabanas (such a fantastic stay with Louise!) and couldn't be happier.
The overbooking problem was totally out of Claudia's control, and her problem-solving was beyond satisfactory. My friend and I are so grateful Claudia took many extra steps to ensure that our stay in CC was so nice! Thank you!