Before our arrival, Steve was very fast with communication -- offering to set up excursions for us before we arrived and making sure everything was set for our arrival. When we arrived via the Belize Express Water Taxi, Steve was there waiting for us, only to take us immediately to the golf cart shop to rent our golf cart. By the way, this is an essential component to transportation around the island, especially considering the AirBnB's unique location on the west side of island. It is secluded, with its own private beach, as well as, two or three eateries that are open during the day (including the one that Steve and Wayne run on site). Steve made sure we were comfortable at all times by providing breakfast and coffee every morning and lining up some incredible excursions in the afternoon. With its private location and laid back way of life on the island, this is the ideal place to get away from the stress of life and just relax -- after all that is one of their mottos! We would definitely stay with Steve again upon another visit to Belize and couldn't be more thrilled to recommend his place to you!