We had a great stay at The Placencia. The staff are warm, friendly and very accommodating. The communication in advance was limited until we got connected via email to the resort concierge who was very helpful in booking things for our stay in advance. The condo we stayed in was spacious with a full kitchen, sitting area, king bed and bathroom and nice big patio set back from the ocean but with a view. The property is nice but could use some updates to spruce it up and give it a fresh feel (fresh paint, new door knobs/doors in the condos, updated bathrooms, lots of tiles chipped throughout the pool). The spa could also be updated and cleaned up. We got a couple of massages and Kimberley was fantastic but the spa itself is nothing luxurious. The swim up bar is great, (loved the bartenders) the gardens are lovely and the property is quiet, safe and overall well appointed. It is a bit outside of town, which we loved as it was very low key and peaceful. We rented a golf cart and enjoyed the ride into town (about 40 minutes) for dining and other excursions. The food at the resort was fine, but it would be nice if there was greater variety and more healthily options (especially for lunch like fresh salads and sandwiches) and the prices are rather high for the food on site. We had some good dinners on the property and some awesome dinners offsite (Maya Bistro and Rum Fish were two of our favorites). There was also often a sewage smell throughout the property which seemed to be a septic issue because after a septic drainage truck came one day the smell seemed to clear for a day or two. It wasn’t persistent, but noticeable periodically during the day. We took some great excursions that the resort arranged- our favorite was the day trip out to Ranguana Caye- beautiful trip and such a fun day! Overall, the price for accommodations was very good and we would probably stay there again.