Honestly, the worst Air Bnb stay we've had... We arrived to a dirty flat, long black hairs everywhere, dust & grime. The AC didn't work at all for 2.5 days, the hot & cold water was switched, so we had to take cold showers for 2 days. Bc the AC had to be replaced & hot water wasn't working, this meant that the entire time we're there, there were people in the flat working loudly, drilling, playing music while we were in work meetings all day, and we couldn't even leave bc all our stuff was there. The TV in the BR didn't work, & then, the power went out while we were making dinner one night, so we sat in the dark for 2 hrs with food in the oven half cooked. We then had to move flats in the pitch dark. The next flat, the floor was black with dust & smelled like cigarettes, & the TV & speakers didn't work. The property managers were very responsive & kind, but everything that could go wrong did. We were promised a refund, it was implied it would be full refund, & we were only given half.