I almost never have to write anything but great reviews but unfortunately feel as though I need other travelers to be aware of the situation that happened to us so they can be prepared as well. The host never gave us any email confirmation with instructions to enter the property. Upon arrival, there was no code or anything there to get in. We arrived late and were all exhausted so we had to knock on another door to get them to contact the host to let us in. Soon there after, they let us into the property which was not cleaned from previous guests. We waited for it be cleaned even though we were exhausted from traveling. Still after there were bugs crawling on walls and the towels weren’t clean. Needless to say, the next day a nice man came and apologized and explained it was a misunderstanding. Which I very much appreciate because there was no explanation the night before. The shower goes from cold to scolding hot and is not regulated. The WiFi was out the entire time which caused extra stress trying to communicate with our sitter and not being able to work on travel plans for the rest of our trip. Altogether, it was upsetting that the description didn’t tell us there would be no WiFi and that no one would be able to let us in; it would be appreciated if you communicated with guest more properly and modified the description property to be more aligned with the truth.