As always, anything with Vacasa is a nightmare. A foreign company trying to manage local properties. You call the number for help and go to a call center who doesn't know you are on as island. Upon checking in our room that we booked had a long term renter. The manager (who said it was her first day) tried to help, but it took over an hour...and our first floor room changed to a third floor walk up. We booked three beds and only got two. ALWAYS this issue with Vacasa. Then, to finish it up....we were working until 2 am and the manager told us we needed to open up early for a maintenance issue. Look for a local managed place and keep your money in the country.