The housekeeper woman (Dora) was very exceptional in many respects. When our door lock code did not work, she immediately looked in her book and gave us the correct code. She also brought use an additional blanket that we requested. She also checked frequently to see if we needed towels, kitchen or bathroom supplies, etc... As for the property itself, the A/C worked well, the shower was very good and kitchen (though modestly furnished) included a coffee maker, toaster, hot plate, microwave, blender, etc...