Expect a friendly family atmosphere. Loved sitting at the table talking about their travels and ours. My two daughters and I felt very comfortable talking with them. Nice clean room and larger than expected included a small kitchenette area and hot water shower. We felt safe in this area verses Belize City. Their driver George was excellent at picking and dropping us off at the airport which is only a 5 minute drive. And you will love their dogs that are just adorable and extremely friendly.