I booked my stay at the Howler House months ago for a quiet family vacation in Belize. The choices of our destinations and lodgings were carefully chosen for a relaxing and very laid back, low key vacation. Erika, the host at the Howler House advertises her "treehouse" as a romantic getaway. The home is a wooden house, elevated by wood stilts and sits alongside the river. Erika, the host did NOT share with me that the two days of our stay would coincide with the largest canoe race in Central America, the Ruta Maya. Day 3 of the race ends in a public park in Burrell Boom adjacent to the Howler House's property, and Day 4 of the race starts again in Burrell Boom at 7am, with the canoes and spectators loudly passing along the banks of the river and the Howler House. The festivities started shortly after our arrival. Non-stop music blasted over loud speakers that could be heard throughout the whole village until 3am both days and nights of our stay. We barely slept each night. In addition, 2000+ people converged on Burrell Boom making our stay anything but romantic, or a get-away. Erika has a designated driver, Andrew to transport guests from the airport to and from the house, and he is allegedly available for tours. He picked us up in a van with a cardboard sheet covering up his whole rear window which apparently was recently shattered. Empty beer bottles were in the storage area for our luggage. Andrew charges $50 for the 20+ mile trip, versus the Black Orchid Resort which charges a flat rate of $15. When Andrew gave us the tour of the Howler House he showed us a cell phone pre-loaded with all the numbers we would need should we need to contact anyone with questions or for help, or to arrange a tour, etc. Unfortunately, the cellphone battery was dead and Erika, the host, took the charger with her as one of her previous guests apparently stole her other charger. That left us with no direct line of communication with Erika. We shared with Andrew that we would like to schedule a tour on Sunday to the Mayan Ruins. He sent me a text to my cellphone at 8:15am which I did not notice immediately, I replied shortly thereafter and Andrew shared he rented his van to a friend and would not be available for a tour during our short stay at the Howler House. Upon our departure, I sent an email to Erika detailing our experience at the Howler House. I received no reply from Erika until I filed a "resolution" with Airbnb. As some of the more seasoned users of Airbnb may know, they keep a thread of ALL messages to and from the host and guest. I respectfully shared with Erika our awful stay at the Howler House hoping to resolve the matter between us amicably, and hopefully without asking Airbnb to intervene. We exchanged several emails, and...