Vacasa property management was excellent!
We checked in and found the condo had not been cleaned or maintained and was not at all up to our expectations based on the photos. The bed in the second room was also broken.
Once we contacted property managers everything was fixed ! We were given a different, clean and updated condo for the first week and then moved to our own Casita right on the lagoon for the last week! At no additional cost to us which was amazing and really made up for the first experience we had with our original booking.
While I would not book with the same airbnb host, when we return to San Pedro we will definitely be using Vacasa !