Luis was very responsive to questions and timely. He really went above and beyond for us on our stay. We had our beach towels replaced every couple of days and he even helped carry our luggage to our room and back down upon our departure. We had a golf cart for the week and due to location, we found this very helpful. I would stay here again, in a heartbeat, should we return to San Pedro. Grocery stores are close. The Bakery, which is amazing, is close. We had all of the items we could need for cooking meals in our suite, which we did with breakfast every day. Water available on each floor and excellent wifi. We didn't use the pool but it was nice to know it was there as an option.