When my friend and I arrived at the hotel we were immediately greeted by Kiki, the front office manager. She was cheerful and welcoming. She offered us each a complimentary Belikin beer and a free upgrade to a studio room. Our room was beautiful - super clean, beautiful wood doors and countertops, a nice kitchen and very comfortable furniture. We especially loved the art in our room as well. She answered any questions we had and was always accessible during our stay. The property is also beautifully maintained. We really enjoyed lounging by the pool, meeting the other guests, going in the ocean and using the free paddle boards.