I was disappointed in this accommodation for the following reasons.
We were charged 25-30% more than other members of our group who had lodging much closer to the restaurants and activities and had all the amenities, which we did not. It was a 20 - 30 minute walk to the best/only swimming area, this was not disclosed. Also, we were on the only busy road so all night long we heard golf carts and loud talking outside our window. The air conditioner was set at one temperature and there was no remote to change it, there was no housekeeping and when we ran out of toilet paper we were asked how much we were using when we called for more. The street was very dark at night with no other lights around it. The outside motion light did not come on until you were upon it. This was a residential area so it was a little disconcerting when you don't know the neighborhood . There is no onsite manager, so issues were not addressed promptly. Another tenant had faulty locks on her door so couldn't leave the premises on her last afternoon there for fear of someone breaking into her room. My husband and I spent 45 mins trying to help her. The room itself was bare bones but adequate, but not for the price charged. All that being said, the management was changing over and the new management seemed to sincerely welcome feedback and I believe did her best to address problems as timely as possible for living at the other end of the island. I do question the integrity of the owners, however, who left the premises in a state requiring the new management to be called so frequently. OH, and the TV didn't work, not that we were there for TV viewing, but still, it did not work. I would not return to this location due to price, noise and lack of onsite management. Location was an issue but not a deal breaker.
As far as Airbnb...not impressed with their communication either. When I asked when the charge would go through on our credit card I was informed not until we checked in (or out). The charge went through within 24 hours, not a hold, a debit.
Just know what questions to ask when you reserve a room and if you are not happy, leave appropriate feedback. Everywhere else we stayed in Belize, (from Cayo district to Punta Gorda) was wonderful.