If you need EXCELLENT customer service this is the place! The owners are very accessible and give you such great insight on the island. The apartment is clean, I am a very picky person so it was not up to my standards of clean but none the less nice place. The only downside was the water pressure but this is an issue on the island, so if you need hot water outside of the bathroom and good water pressure I would suggest staying at a resort. If you are in Belize for a short time and want a place that is safe, and has the necessities, with great owners this is for you.