2.5 to 3. Ali was very nice but there were a couple issues that I cant look past. Problems with hot water during my stay and although Ali tried to have this issue fixed it was never completely resolved, and after I messaged him the last time he failed to respond to me. I had another problem with the golf cart I rented from him, when I informed the staff that it wasn't running properly, they told me it was normal for it to do what it was doing. The next morning it would not accelerate and I had to wait for a someone to fix it and that caused me to have to take a later ferry to cay caulker and miss the full day snorkeling tour i had planned. the location was good and Ali was helpful in having transfers from tropic air arranged.