Left me stranded out in the jungle for over 6 hours until 2am and never was able to get into the Airbnb. The company made tons of false promises, no one took responsibility, and they told me to find another stay that they would reimburse me fully for the Airbnb itself and place to stay that night. I ended up driving around until 5am in a dangerous place and position until I found somewhere that would take me in. This company doesn’t care about you and never stay with them. All they care about is money and volume. I have email proof, photos, videos, etc. and no one ever followed up, reimbursed me for the hotel I had to drive around and find which they promised me in writing they would and never did. Report them to the Better Business Bureau and will be taking additional steps since no one has still gotten back to me. I still have not heard back from the corporate team and they promised me a reimbursement almost 3 weeks ago now. This is how you guys do business? People should know