Avoid at all costs! Worst Airbnb experience I have dealt with. I had 8 nights booked. The AC broke on the first night and I wasn't moved into a new room until 4pm the next day. After trying to go through the refund process he ended up charging me $236 for a one nights stay with no AC. He said that I had stayed for two nights which I obviously did not. As I've still tried to work on the issue he has just stopped responding. He mainly just sent automated messages with no personal touch. He just wants to collect his money and not deal with the customer.