The positives:
- The concierge lady over email was extremely helpful.
-The view
-Easy check in
-The huge jug of water provided.
-The large space of the apartment & very private separate bathrooms.
-The location was nice once you got there (but this is 30 minutes from town and the last part of the road is extremely bumpy and full of potholes).
The negatives:
-They tried to charge me $30 for a "stain" on a beach towel that probably got dirty from the residue in the washing machine.
-On day two I let them know the dishwasher was broken and we were having to hand wash everything no one came to fix it until the end of the last few days when they needed to come in and fix a broken bathtub that was flooding down below. Then we were unable to use the bath for the last few days because of this.
-There is practically no kitchen supplies for cooking. Poorly stocked kitchen.
-The beach is full of seaweed & the water is unable to get in because of this.
-No shade or umbrellas are offered by the pool. The pool is not heated and a little cold.
-IMPORTANT FOR PARENTS: This property needs to be marked unsafe for young kids as the slick floors were very dangerous and add any water to that and everyone was falling!!!! Also, the railing on the patio was not safe...This is three stories up and the railing was too wide on the bottom and our 3 year old was able to crawl under it fast, even though we were right there with her. We grabbed her right as she was crawling over the edge...terrifying!! :(
-They burned trash every few days next to resort and the smoke was bad.