I must say that my experience staying here is usually outstanding! I’ve stayed in this unit only one other time for the span of a week and had no issues. This time things turned out a little different. 4 individuals along with myself stayed in this condo starting Dec. 11 - Dec 19 our stay was supposed to be until Dec. 21. Everything was going well for us for about the first 5 or 6 days. One day it rained so I (Anthony) took it upon myself to use one of the beach towels from the Airbnb to wipe the golf cart seats dry so that we could go out to lunch. We came back from lunch and walked inside. I did forget the towel on the golf cart. Sergio came and knocked on our door and politely asked me not to leave the towels provided outside otherwise we would be charged. This was my first interaction with Sergio. A day or two later we were going out to dinner and As we were riding out past security Sergio walks up to me and says Informs me that the lady below us said we were making too much noise. He informed me that we could get kicked out because of the noise we were making. I politely told him thank you and we would keep it down. The next morning there was a knock at the door, I did not know because I was sleeping but the other guest that were with me answered the door, Sergio asked for me but they told him I was sleeping, Sergio informed them that he had warned us and that we now had to leave because there were complaints about us throwing a party after midnight and that we would need to be out of the condo by 10am that day. He came to our door around 8-8:30 am. We were kicked out because we were informed we were making too much noise and had a party, along with the Airbnb being over crowded. Everyone staying in this Airbnb was approved by Sergio Cano when I sent an email of all of our I.D’s. We are all over the age of 18. Because we had a warning from Sergio the day before we all specifically watched television on our laptops and cellphone and were all sleep before midnight that a supposed party occurred afterward. I don’t understand why this proclaimed party was not stopped by security the night is if it was a repeat occurrence. We never had a party. We may have been loud but there was never a party. I’ve asked these questions on the Airbnb chat and have not gotten a response, just a “how can we help you” . After kicking us out my second reservation for another condo with Mara Laguna was canceled. I did receive a full refund, but what was supposed to be a two week trip ended up being cut short a week due to the following circumstances. Again the one star rating is only for our experience with Mara Laguna. My experience from my prior stay was a much higher rating! Unfortunately this time Idid not share the same experience.