Everything about our trip to Caye Caulker was amazing...from Debbie's communication and help before we arrived, our warm greeting by Michael at the house and his consistent help and friendly nature throughout our trip, to our departure (we didn't want to leave). The house was spacious and well-appointed. We felt at home from the moment we stepped foot in the Hidden Gem. The pool, although shared, felt like it was private (located just behind the house). Michael event offered to drop off a case of Belikin beer (the local favorite) at our place for a small fee! I couldn't have asked for anything else and HIGHLY recommend staying at the Hidden Gem or any of the houses in the complex.