Jacki and Blu were so friendly and helpful! We really enjoyed the information they provided to us, and they even booked us taxis and helped us book a sunset cruise! We had a two bedroom garden apartment on the ground floor, and the rooms looked exactly as they did in the photos, which was a pleasant surprise (we've all had bad surprises regarding room photos before). The complex, pool and gardens were very well maintained, with an array of bird life. Laundry is available on-site. The wifi was ok, but that depended on where you were in the complex/ apartment. We liked the location even though it is a bit far from the main area of town, it is easily walked, or biked. We enjoyed walking a lot everyday, and coming back to a cool room, and a refreshing pool.
Casa Placencia was easy to communicate with, and always provided prompt, accurate replies. I would recommend this place to others!