** PLEASE READ THIS BEFORE STAYING HERE! **
We’ve stayed at many Airbnbs and we leave here in Belize so we’re very familiar with the apartments in the area. Sadly this apartment was a terrible experience. Carmen the host seemed accommodating when we tried to book, but soon after we realized most of what we had been told was fake and she was very dishonest.
The place is now very old and has had almost no maintenance done in recent years, the majority of the appliances were also in a dilapidated state and both TVs and the dryer were broken. We have previously stayed in another apartment in this same building, which rents for the same price, and is several times nicer, everything works and is well maintained, plus it has a way better view!
When we contacted the host about the broken TVs and dryer they admitted to us that they hadn’t had any time to do maintenance for a long time and didn’t really know the condition of things. They said they would do a full refund if we wanted to leave or refund us $200 if we still wanted to stay. Since it’s hard to find a place last minute we decided to stay and accept the $200 and just not have TV for a week and use a laundromat during our stay. The host confirmed this in messages on the Airbnb app.
Then at the end of our stay, they told us they weren’t going to issue the refund. Now we’re out the money and a fair bit of time during our stay to compensate for all of the issues.
I wish you the best vacation you can have here in Belize and hope that you’re able to find another apartment in the area and that you’re able to avoid the disappointment of this one. Safe travels! :)