We were greeted at the water taxi dock and given a mini tour of the island by Nick. He showed us all the places he and his family own, starbucks, mayan ruins, movie theater, etc. We arrived at Axios and it was only set up for 2 people, even though the reservation was for 3. It took 3 days for Nick to remedy the situation. Nick was only available when he needed something from us, not the other way around. Fortunately, Caye Caulker is an amazing place, and we were so in love with the island that it was a mere bump in the road. We spent hardly any time in the condo, so only noticed imperfections at bedtime. The location was great. If Nick had better responded to getting linens, toilet paper, etc I would have left a much better review.