This was a terrible experience for us. We have stayed at many AirBnBs over the years but unfortunately this was one that completely soured the experience for us. Jose received us at the dock, which was across from the house. So far so good. But once we got to the house, it was a complete disappointment. To begin with, the floor all across the house was sticky, which was probably because whoever cleaned it wiped the floors with soap but did not do whatever was needed to take the soap off. The floors were sticky like that until Jose had them cleaned again the following day. Next was the cutlery. The spoons and forks that I took out were unclean. To top it all, the cutting board had fungus/moss on one side, which completely grossed us out. The towels were washed, but were stained. So even that didn't feel good. The doors had moss on them.
Safety was a big issue. There were random people smoking right outside the gate. I reported this to Jose right after I got in, but he shooed it off and a non-issue. Unfortunately, our concern was well founded. On the second day, an intruder came into the compound and mumbled crazy things for several minutes, looking right through the window at my sister, who was alone at that time. It was a traumatic experience for my sister. Jose stopped responding to my texts at this point and completely ignored us, even though I explained the situation to him. The night was terrible for us, since we were so concerned for our safety. We were completely on our own. We left the following morning fearing for our safely.