Bobbi was great with communication and booking support. Val (who lives under the rental) was lovely and very helpful with our laundry. The house was really charming! The bicycles are great because the house is a little out of the hustle and bustle of the main streets of the island, and we loved cycling around! The house was a little dusty as it seemed we were the first guests in a long while but all the appliances and internet etc worked well. Would recommend for anyone looking for a quiet stay in caye caulker!