This resort is hands down worth every penny. Maria, the chef and general manager is phenomenal. Elias, Edgar, Julio, & Henry were all amazing. Edgar & Henry guided us on their extreme zip line tour. Henry is very knowledgeable and taught us a lot. Elias took us on the cave tour and was also very knowledgeable. Elias also worked in the restaurant, along with Julio and truly made us feel at home. The food was delicious! Maria is a great chef and truly does her best to cater to her guests and accommodate their needs. On our last night we came across a very bad car wreck. My husband is a career firefighter so we stopped to help. We ended up missing dinner and returned late. I had messaged Maria and asked if they could bring the food to our room. She not only made that accommodation but also gave us fresh towels, and made our beds. She called when we got back to make sure we had everything we needed. She even left ice in our freezer, knowing my husband liked ice water. I truly can’t say enough good things about the property and staff. Thank you so much. We are so appreciative.