This was by far the WORST LODGING AND HOSPITALITY EXPERIENCE EVER. My husband and I visited Placencia, Belize in July 2017. We had a cabana on the beach without A /C and were very comfortable. So with that in mind I didn't really see it would be a problem to reserve a cabana in Caye Caulker without A /C. However, when we arrived I was in shock that inside of the cabana it was literally 100 degrees without a breeze which was at least 20 degrees hotter than outside. All we could do was drop off our belongings, we could not go inside. I literally needed to keep face creams, etc. in the fridge because they turned to liquid. Monique, the host, was out of town when we arrived. Her nephew, who was the only kind person living there, contacted her for me. We told her we wanted to find another place to stay because of the heat. She stated she'd been a host for 10 years (I don't know why she felt a need to tell us that) and would not give us our money back (yes, I did read no refunds, so I guess this included even if we were 100% miserable). She changed her mind and said (through text) she would refund 1 night only, however, we had to stay all 3 nights because we did not have money to pay for lodging twice. Once she and her husband returned from their own trip neither one of them acknowledged me once, literally not one word. Monique did briefly say hello to Miguel when she arrived. As hot as it was in the cabana, I still didn't want an ice cold shower. There was a note on the wall saying there was an additional charge for HOT water (never heard of that before). When I contacted Monique while she was still out of town about how to access hot water, she stated they hadn't installed the hot water heater. If you descide to stay here make sure you read all of the rules (there are many) before booking. Many airbnb's do not charge service fees or cleaning fees. We paid our first cleaning fee but still needed to remove sheets off of the bed, empty the garbage, and sweep the floor. The island was so beautiful but felt sad we had no comfortable place to go and relax after enjoying each day. It never even cooled off in the cabana at night. There are plenty of places to stay in Caye Caulker with A /C for the same price and without service or cleaning fees. There is no need to be miserable!