Nelida is very nice and helpful. She coordinated the shuttle from the airport for me and picked me up from the shuttle. She also offered helpful tips on getting around, things to do, etc. I really enjoyed my stay. The place is a bit noisy with the street traffic and dogs barking, so bring ear plugs if you are a light sleeper like me. But on the bright side, it’s outside of downtown (short walk) so no partying noise. Overall, great value and I’d recommend it.