I always read other reviews before I commit and strangely it was a negative review that propelled me forward! I saw the word rustic, which someone listed as a detractor, but to me, it is appealing. Another "complaint" was the idea that the roads to Macaw Bank are less than perfect. This is exactly what one should want and/or expect in a jungle/rainforest experience. Otherwise, you won't see the bird and animal life. Raoul is an advanced bird guide, who birds by ear and is very knowledgeable about birds and wildlife. He was also a guide for many ears at Tikal so knows the Mayan world. Another plus is that he's an excellent chef, when he's available to cook. Letty is gracious, kind and accommodating in arranging trips and special food requests. She made sure we had plenty of home-made coconut ice cream. She chose the best trip providers and the one day I had on my own when my friend took a tour, I had a great time, swimming in the river, hiking the grounds (50 acres) and birding. This is a world that is disappearing and Raoul and Letty provide an affordable opportunity to enjoy a slice of it. The cabins are appealing and private with screened in porches. The dining area and bar area was planted appealing by Letty and Raoul, who are growing organic fruits and vegetables on the premises. We had a great and memorable time and appreciated the special touches like marked trails and orchid garden. Because the lights run mainly on solar and energy is precious, don't expect bright lights. The showers are "on demand" so expect a trickle not a stream.