The staff at Midas were friendly and responsive. The few issues I had were very minor: wifi not always available in your room (warned about this at check in), hand towels weren't always provided in the room after being cleaned (some days we had them, others we didn't), the shower is open and the bathroom floor gets wet (slippery) no mats are provided, and no coffee pot in the room. The front desk staff made our arrangements for excursions and always gave us a rundown of what we needed to pack for the day. The front desk always greeted you with a smile. The property itself is set up like a compound and is very unique, really added to the over "exotic feel" of the experience. You have individual huts, a main building, and a building with about 4 rooms. Hammocks are on the porch of each room and the landscaping itself was beautiful. The path from the front of the property winds all the way to the back, adding to the tropical feel of the hotel. You can tell the staff and owners really try to craft an experience for guests visually with all of the trees and plants on the property. Despite the quirks mentioned above, I would absolutely stay at the property again.