Must read before you stay here!
I was disappointed in this stay. For context I am a Belizean who comes to Caye Caulker very often. If this is my experience as a “local “ I could only imagine what a tourist would go through trying to get into this Airbnb and having a comfortable stay. No one was in the front office at any point in time. I didn’t get to check into the Airbnb until around 9pm on my check in day because every time I went back to check the front office no one was there. My checkin was at 2pm. This Airbnb is located on the end of the island where all the bars restaurants and main attraction is NOT, everything worth doing on the island is on the opposite end of the island. I went back and fourth from one end of the island to the next several times to check if someone was at the front office/on premise. Mind you I had to pay taxi each time I went for both ways which turned out to $60 bze. It wasn’t until I had my friend knock on the back door where we hears noise coming from a man came out who by the way doesn’t speak English (turns out he lives on-site) about how to get into the Airbnb. He was unaware of our stay. I had to show him my confirmation on the app and after he gave me the keys. We ran out of toilet paper in the room, the pool was not clean daily, the bar and restaurant that’s noted in the listing did not open not one time. when it was time to check out again no one was in the front office and the guy that gave us the key was not on premise so I took the key with me and planned to drop it off the next day when I could find him. I sent the host serval messages before and during my stay and got no response till a few hours after my checkout time. She explained that she was out of the country and she will send the guy to pick the key up. She offered to refund me some money, she refunded me $60 🥴. I believe if the Airbnb was not being maned it should not have been listed as available or on the platform. Before booking I read the reviews and. Was looking forward to a good stay but turned out to be otherwise.