Super kind host! They set up travel arrangements from the airport to water taxi for us, once arriving on the island pike picked us and our bags up while giving us a mini tour of the island. The bikes they provided were a life saver! We were able to use them as our transportation all over the island. The place is a nice ride into the downtown (5 min bike ride) but totally worth the scenery and privacy that downtown does not offer! the water did go in and out but it was never out for long, I believe it’s an island problem but was never a huge issue. Amazing time in Caye caulker, remember.. go slow!