The Hidden Gem is really nice. It's cool, comfortable, ideally located, and the management company does everything they can to make sure your stay is as awesome as possible. There is one drawback though. The shower. It has virtually zero water pressure. We had no warm water for the first two days of the stay because the water heater kept going out. When they finally did get it to work, it was little more than a trickle from the shower head. The guests in the surrounding cottages say their water pressure is fine, so this is apparently just a Hidden Gem issue that hasn't been addressed. That may seem like a small issue, but it truly can make an otherwise incredible trip to Caye Caulker seem like something is missing. I don't regret choosing the Hidden Gem for our stay, but it could have been a far better experience if previous reviews had been taken more to heart.