Great couple! Any help you need (e.g. things to do, restaurants), they are willing to help. Their response time is very fast. They have lived on the island for several years so you can ask them just about anything you need to know about Caye Caulker. You will get picked up by Pike on his golf cart, which is very convenient. The walk from the ferry terminal is like 12 minutes. Room is exactly as shown in the photos. Clean unit and hot showers. Towels for the beach and shower are provided, which came in handy. Shampoo and conditioner are provided. You get picked up from the water taxi terminal and you are given a bicycle to get around the island. The bike is a great convenience factor. The couple lives above so you might hear a little bit of noise but not at night. The wifi is pretty decent. There is an AC but never used it so I cannot comment on that. The fans were sufficient for me. No washer or dryer but there are places available to wash and dry. You can also dry items in front by the hammock. The mattress is very firm. All in all, I highly recommend to stay at their place. There is no reason you shouldn't stay here :D