We had a fantastic stay at Hidden Gem. We arrived and the front office staff, Cecilia and Victor, were readily available to check us in. Victor placed fresh drinking water and Cecilia showed us around and got us set up on the bikes. Out of the two sleeping areas, the upstairs loft is bit bigger. The kitchen is large and has basic amenities in terms of pots and pans so don't plan on cooking huge meals. The air conditioning worked perfectly which was great since we were traveling with our kids and wanted to make sure they were comfortable, especially at night. The home is only 2 blocks away from the dock which is incredibly convenient. The place is only about a 5 min bike ready for the "downtown" area of Caye Caulker where all the restaurants, shops and the Split are located. It's located a block away from the air strip so you will see the planes taking off during the day (there are no issues with noise as the planes appear to only fly in and out during the day). The home was clean, everything worked and we felt very safe and secure. We didn't have any issues and had a very relaxing time during our stay. Thanks!