I arrived at 3:40 but was told I cannot check in before 4:00. I noticed another family is waiting in the sun for a long time behind the same unit. Apparently both of us were assigned the same unit. After few calls we figured out it belonged to none of us and each of us has a different unit (the management mistake) ! I noticed U cannot open my unit with the code proceeded by the facility manager. After quite a while sitting in the sun and sweating a kind gentleman showed up and opened my unit on another floor, apologizing for miscommunication the wrong unit. It was a clean unit and I was grateful for the AC. The other day the light didn’t turn on and needed to wait till the following day for having it fixed. Also I had offered to pay for late check out and they told me they will notify me the night before about the possibility of late check out but they didn’t. Aside from all it was located at the furthest point of the island. It was clean but I won’t recommend it all all as it is wayyyyy away from all the restaurants and activities.