Our stay at Vanilla Hills was wonderful. We spent 2 nights, and wished we would have stayed longer. Claudia helped arrange transport from the airport to Vanilla Hills, and a trip to the ATM Cave. The people she works with are great, friendly, and made for a really positive introduction to Belize, as this was our first stop in the country. We had Claudia's renowned breakfast, and it was great. My wife had the banana pancakes, and I had the power breakfast with eggs and bacon, and both options were delicious. Claudia was very friendly, helpful, and did everything she could to make sure we had an enjoyable stay. The lodge is outside of the city, so doing anything in San Ignacio requires a cab ride, but Claudia can help to arrange a cab pick-up, and it's a quick ride to the city. Honestly, we didn't spend much time in San Ignacio, and we didn't feel like we missed anything. That area is much better experienced through the Mayan sites, cave tours, and other activities available nearby.