Mike was amazing from the start. He answered all my questions in a timely manner. When we first arrived to the BZE airport, he set up transportation all the way to his place. His people had our names on paper so it was easy to spot them. The place was amazing, perfect for a couple! Comfortable room, privacy, space in living room and bedroom, and a safe to keep our valuables. There were cleaning services everyday that made our bed and changed our towels. Mike was easily accessible and helped us out whenever we asked.