My friend Keith and I stayed at "the Garden House" (tGH) for the month of November, 2016. Naturally, I was nervous signing up to rent a place for a month as I had been to Belize before, but not specifically to San Ignacio. Keith was doing a month long internship at La Loma Luz Hospital in Santa Elena, the sister city to San Ignacio. I am recently retired and had decided to go along for a month long vacation and to recover from recent back surgery. What I kept going back to in renting tGH over any other Airbnb place in San Ignacio was all the 5 star reviews that kept having a commonality - they all raved about how helpful and friendly the owners and the manager (their daughter Mirian) were. This was a main deciding factor since we were going to be there 32 days and we wanted suggestions for activities in the area, and ones for weekend trips. The reviews turned out to be true to an unbelievable degree! Questions sent by email were answered immediately, they helped plan trips, offered a laundry service for reasonable reimbursement, helped us connect with a car rental agency on weekends, etc., etc. Their help was always available, and although we needed it less as our time in San Ignacio went on, it was still reassuring to know they always had our back if we needed help. Great family!
As for the facilities, they were excellent for our purposes as well. The house is well located once you navigate the town, and "Bullet Tree cabs" run to downtown all the time - you just walk a short distance to the main street. Cabs are mostly $2BLZ ($1US) each way, but can be up to $2.50US, especially at night. The rest is up to each individual to determine what they want to do - just ask Mirian for help either deciding what to do, or how to do what you decide interests you, and you will be all set. We were very happy with our stay, and very sad to leave the Green House, San Ignacio, and the very hospitable people of Belize!