this is the second time I've stayed here. Amanda is always wonderful to work with and accommodating. if you need something, she can arrange to help get it. the airlines lost my luggage with all my clothes for my 2 week trip, on a Saturday evening after 5 PM. stores are closed from 5 PM til Monday morning. they arranged a driver, Earl, to take me into town and find a couple stores that might be open to get some essentials to get me through a couple days til Monday. they did this on the way from the airport to arriving at the resort. she also got dinner ordered and reserved for me so when I got back, the restauranton site knew I was coming. it worked out well enough and when I got back, the restaurant ended up having 2 other couples there to dine in. just great people and wonderful service.