Nellie and her team are super attentive and VERY helpful. They went out of their way many times for me when I locked myself out, needed a golf cart, forgot something when I went to the airport, etc. I have mixed feelings about the actual accommodations.
THE GOOD:
Location, location, location. Can walk everywhere without renting a golf cart. It’s next to the Phoenix, which is a great place to get coffee, breakfast, or a massage/yoga with Sol Spa. The grounds are well kept.
THE NOT-SO-GOOD:
The apartment is very overpriced for what you get, compared to other places to travel in Central America. It’s a very outdated/old place that needs to be gutted and remodeled, IMO. First, the hot water is turned off in the kitchen. For $160 a night, this is ridiculous. It’s gross to wash dishes in cold water. The appliances are probably from the 80s, and so is the mattress. I stayed two weeks for $2000+, and it would be nice if the owners invested some of the revenue back into the rental so there is a better mattress and updated decor/items.