Rafael is very nice guy.
The flat matches with the pictures.
however towels are old and full of marks but not dirty.
I was bitten by bedbugs which is the first time in my life I experience it. The bed was clean but during the night those insects ruined my staying.
if i wasn't bitten my bedbugs I could have rated the flat excellent. I am sure Rafael will resolved it quick.
Last thing, the hotel seems to be a love hotel. The girl next door seems receiving too many lovers during the day and the one above too.