We arrived to the apartment at 23:00 after we told the owner we'll arrive around 23:30 after we'll land in Rio. We were in shocked to discover that inside the apartment were a family who had cleaned the house. We were required to wait outside with our luggage about twenty minutes. When we entered to the apartment we discovered that there were oil stains and scraps on the bed, pots with oil in the kitchen and ants on the floor. I sent a message to the owner at night and he was surprised, he was kind and decided to bring me back the payment for the cleaning services, althougt we didn't ask for it. The next day he decided to bring a cleaner at 7:30 am and told me that there was no other possibility for other time. We are still sleeping at this hour so we refused. After a few hours he sent us an insulting message that we lied and sent fabricated images and wrote that we are not honest people. He said that he would contact Airbnb and will complain about us. That is the first time we got such a message, we travelling around the whole world and that was the first time we got such an insulting message. We left the apartment neat and clean and went out with a sense of insult.