Tiago was always very quick to respond and the communication was good. The house is set up more like a hostel with multiple rooms. Tiagos mother will take good care of you and provide a great breakfast. It is a nice home but all of the rooms are not posted in the pictures. Our first night we were in a room with very hard beds. The second night Tiagos mom moved us to the room in the pictures and the bed was great. The one in the picture is a great room with a great view of the Corcodova. The house is located in a Favela which can seem a bit intimidating especially if you are going to the house at night, but they say that it is safe. To get to the house you cannot take a taxi, but must walk or take a mototaxi.