Michael was always helpful and friendly. He was great at communicating to check everything was going well so I always felt I had an emergency contact who would help if I had any problems in Rio. The apartment is really nice, it was as seen in the pictures. Really close to Copacabana beach and a local supermarket, and the metro station so a good location for tourism. I was travelling alone but had no problems so would definitely recommend the apartment to single women travelling alone too. Thank you, I had a great time in Rio!