Outstanding experience with Wagner and this accommodation. A number of points to make: I had previously booked this and had to cancel at short notice - Wagner (very kindly) immediately refunded me in full - very much appreciated. Wagner was always a pleasure to deal with - attentive, polite, quick to respond and take action when required. The apartment is in a fantastic location - one street back from Copacabana Beach, with a 24 hour concierge and a few botecos around, meaning that you feel quite safe (as much as you can do in Rio!), simple but well kept apartment with all necessary amenities. Planning my trip back already - thanks Wagner!