Unfortunately, my wife and I were unable to keep our reservations and therefore lost all of our money we paid to stay here for a week! We found out the same day we were leaving that we could not make it. We feel there should be at least half the deposit returned in such events. Sh*t sometimes happens especially when traveling abroad or planning to travel abroad. Felipe has a "strict" refund policy which we understood, however it was tough sitting back not receiving at least partial refund for a home we did not stay in for reasons out of our control. We were looking forward to staying here and believe it would have been everything noted here and more! Felipe was quite helpful, responded promptly, and was easy to communicate with.
Oh, I forgot to mention Felipe said he would not be able to refund any portion of our monies but would offer a reasonable discount if we decided to stay there in our future plans....
Please disregard the question section of this review on what we thought of the place as we did not stay here. I could not avoid the questions.
Good luck!