Elaine was great, providing lots of pre arrival information about the apartment by email. This proved really helpful in settling in. The apartment is clean tidy and well located near the beach and in an area with great eating places and shops. The balcony was a great spot to view the lights of Rio on a warm night and glimpse the ocean. The only thing that slightly spoiled the experience was the very noisy building site right under the bedroom windows where drilling was underway all day. That said this a lovely place to stay.