Tatiana was very friendly, helpful and responsive. The apartment was spacious for our family of 8 adults and 2 kids. The location was very close to the beach (can see the beach from the window) and we felt safe in the area. There were two full bathrooms and a fully equipped kitchen. We visited Rio with two minivans and were able to park one of the vehicle in the garage and the other one on the street. The doormans were extremely helpful in getting our vehicle in and out of the garage.