It was very easy communicating with Pierre. He offered excellent advice leading up to our stay for the Olympics in Rio. He also gave us access to a taxi driver that provided safe and efficient airport transfers and tours to nearby sites of interest. Mrs Rise the housekeeper was very helpful and readily available to attend to our needs. The apartment was well located and provided a 24 hour secure access. Our only disappointment was that the photos we saw and booked this apartment where not an accurate reflection.