Lilian was very flexible with me for my check in very early and my departure later in the day. The front door staff is very courteous and welcoming. Even the other tenants in the building were nice to me in passing. This is not a luxurious place and I love that she does not misrepresent what is in the apartment. The location is excellent and if you need somewhere to relax between touring Rio and laying on the beach then I highly recommend this place. She’s a sweet lady also!