Positives
1. Excellent Location
2. Well stocked
3. Friendly and responsive host
4. Left a box of chocolates and a small note after we reported the geyser problem (personal touch).
Areas for Improvement
1. Wifi did not work on the first day. Worked after resetting the router but continually dropped
2. Shower - The hot water did not work. Host committed to fixing the geyser after we reported it.
3. TV channels and youtube are only in Portugese. Was not successful in changing the settings to English.
4. Cleaning takes place only after checkout and not daily as I expected.
5. Noise Levels - If you are a light sleeper, be aware that there are lots of noise from the corridor and also outside.
Although Danielle was great in making our stay comfortable and was responsive, we decided to check out 4 days earlier than planned and booked into an hotel down the road. The reason for this was that the unit was just not suitable for my family. We had different expectations. (No fault of the host ) :-)
On another note, there is a fraudulent AirBNB charge on my credit card for this booking with a different reference no. I am working with AirBNB to resolve this but it is taking forever. Be careful when using your credit cards with Air BNB. My bank says this is not the first complaint they have received.