I felt welcomed. Her instructions for checking in and out were very clear. There are banks located on the same street as the apartment in case you need to pull out cash. The apartment was a little warm during the day, even with the A/C on. I think it was because it was so hot outside. The outlet next to the bed did not work, but I have a long cable so we used a different one for my computer. This was a nice place and a good location.