Paula was a very friendly and attentive host. She responded very quickly when there was an issue with a light and had somebody over the very next morning to resolve the issue. The place was exactly as shown in the picture and everything worked pretty well. One potential problem is the fact that we couldn't find an elevator but we were only on the 3rd floor. The area was a little quite, not being on a main street but the beach and metro are a few blocks away. There are quite a few restaurants and stores close by. We were happy with our experience there.