Matheus and his mother are very friendly. Check in was super easy. There is a 24h security / reception so the building seems to be pretty safe. WiFi worked, location is close to the main attractions in the historic city center and the kitchen was super well equipped - loved cooking there! It can be quite loud at night though because there is a small open „window“ space which you can’t close. Supermarket and many small shops & restaurants are right around the corner which is very convenient.