Lilia and Henrique met us at the apartment the evening we arrived and were very welcoming. She checked up on us a couple times during our stay via text and was very responsive to anything I asked. The apartment is in a building with a doorman, so it is secure. It is on a busy street but the apartment faces other buildings. It's quiet but gets a lot of light. Lilia left everything we needed, from snacks to detergent for the washing machine to a small bottle of wine, to tips on visiting the important sites. We felt like friends who were visiting--not paying guests.