Brenda was amazing, easy to communicate and helpful. Location was great, however the place was a bit run down. Door lock was very hard to operate and front desk staff was not as helpful as they should. Only one elevator worked daily, one day it was elevator A and the next day it was only B. A large building only sharing 1 elevator was a bit frustrating. However, I believe the host will improve on those areas, she is very caring. I would give this place another try if the host corrects some of the issues.