They replaced the broken AC unit and sent plumbers to “fix” the backed up bathroom (toilet, sink and shower). But when the problems continued they then took to blaming us. We know not to flush paper down the toilet— so this was not the problem. The problem is that the bathroom is a complete engineering failure. Solid waste required plunging EVERY TIME. If you’re over 5 feet tall, your knees will hit the cabinets when you sit on the toilet. Also, the toilet is DIRECTLY in front of the shower entrance— with less than 6 inches between. So it’s very hard to get in and out of the shower. The leather chair has a big hole. The arm chair had stains and smelled of body odor. ALL drapes were broken. The bed was two box springs— not a mattress. It was causing extreme back pain after a few nights. Even with other apartments available— they refused to move us. They then began to blame us for all the problems and say we knew what we booked. We had to engage Airbnb for resolution.