HIS MAID STOLE MY STUFF AND HE WOULDN'T ANSWER ANY OF MY EMAILS REGARDING THIS. Communication was horrible, and I was never told a time to check-in (all that was said was that the keys would be left in the lobby and he was horrible about answering emails), so when I arrived at the door at 8AM after over 24 hours of traveling I was excited for a shower and a nap. However, there were still other people in the apartment who were not too excited to be woken up and who also didn't know that someone would be coming. They told me they were told to be out of the apartment at noon, so I left my bag in the lobby and walked around until 2PM. When I got back, the apartment was a complete disaster and had not been cleaned, so I left again and came back at 5PM and finally it was clean.....I sent MANY emails to Roberto and he NEVER responded about the issue. The apartment is nice, but the water pressure in the showers is horrible. Internet is good, and location is good.