Jean was really nice, helpful and fast in replying to our contact attempts and special requests regarding our stay. The apartment location is superb, really close to the beach, supermarkets, drug stores, good restaurants and bars, bus stops and the subway station. The building is safe and the staff is helpful. The main downside in our stay was the cleanliness of the apartment. The kitchen was dirty and the pots, pans, dishes and cutlery were close to unusable. We had to clean everything we wanted to use before we could use it. The linens and towels were also old and weren't washed before our arrival. The apartment doors didn't close properly, even the bathroom's, which was quite uncomfortable and awkward. Despite the problems, we had a nice stay and wouldn't hesitate to come back if those issues were solved.