Leo was responsive when we made the booking and communicated that we could check in early, but upon arrival at the agreed upon time, Leo was not home or was not responsive. Had to wait 30 min and almost missed a reservation as they had to clean the room still. The home appeared as advertised and was what we expected in terms of booking a shared home in Rio. The location is nice for the view, but is very high up on a steep hill that is only accessible for the able bodied or those willing to take a taxi. The neighborhood is safe and lively during the day as it is near a tourist attraction. However, at night it would not have felt safe walking alone. Fairly clean and easy to access the wifi (via QR code) but a confusing shower with low water pressure and only sporadic hot water (we would have benefitted from instructions on how to operate). We had a little sugar ant infestation and one cockroach to deal with. Checkout was smooth and we were allowed to leave our bags in the common space.