Guilerme was very welcoming, showed us around the apartment and was reachable at any time. The apartment was smaller than I expected, but suited our needs. The door people didn't speak any English and we had trouble getting into the building initially because they didn't understand us. Our stay was pleasant and comfortable, there was filtered water for drinking and English TV channels. The neighborhood had many places within walking distance like supermarkets, banks, restaurants, and starbucks.