Philippe is very nice and very welcoming. He came to help us check in and also went out of his way to store our luggage post-check out till our late evening flight. The apartment is in excellent location - right in the heart of happening Ipanema! The apartment is great too, looks like the pictures. However, just one thing - it may be small for 4 people - specially one of the beds maybe small for 2 ppl. But there is plenty of space in the living room and couches can be converted to beds.