Paula is amazing! She checked in with us ahead of time to ensure that our travel plans were all the same. When we arrived she left a lovely card on the desk for us, and keys for both people staying. She even put us in contact with her wonderful neighbor Luis, so we could make transportation arrangements through him. She was more than accommodating, and even when I had to check out, she volunteered to let me keep my luggage at her place while it was being cleaned. She is super sweet and very accessible. Do yourself a favor and stay here! You won't regret it :)