Actually awful. From check in I tried to have my friend help me with my bags upstairs but they wouldn’t let him go up without a passport. Once he left back to his apartment to acquire it, they insisted that I pay extra money for him to come up when this wasn’t at all mentioned before. At checkout I asked if someone could help me with the bags since they wouldn’t let anyone up and they never sent anyone so I had to make three trips. The quality of the room was also dirty and full of dust and the sauna was completely closed for use when they advertised its availability. I absolutely don’t recommend this stay