Pro:
- lovely decorated
- arranged (paid) pick-up from the airport
Con:
- No WiFi. This was mentioned in the facilities, but it wasn’t available. If we had known this upfront, we would have never booked the place. Imagine arriving in a city where you don’t know much about yet (and could be dangerous at certain times), you don’t speak the language and you don’t know your way around... That just wasn’t convenient at all.
- No information at the apartment. There was no folder with information, tips or anything about the neighbourhood. After leaving the apartment and having WiFi, I saw that Anna (owner) sent me an email with tips. That’s great - if you have WiFi.
- No response from Anna anymore after my complaint; when I told Anna that we didn’t have WiFi in the apartment during our whole stay and that we expect compensation for that, I didn’t hear from her anymore. I’ve send her an email again, but still don’t have a reply.
- I do not recommend to stay here as to me that comes across as unfair, inconvenient and not service oriented.