The apartment is located in a great place- next to many restaurants, within a block from the beach and between two amazing neighborhoods- Copacabana and Ipanema. Juliana was EXTREMELY prompt in her response- I booked the place and checked in within hours. She was not in Rio at the time and was still able to reach the person that cleans the apartment and get me checked in seamlessly. Actually, I thought I could just check in with the security staff so I got some food before checking in and when I went to the apartment the cleaning staff was still waiting for me! I felt horrible but she was so nice to me and showed me where everything was. Very grateful. Near a busy street but relatively quiet. Two fans in the apartment keep the place cool- as does the AC for those that have heat flashes in the night like me! I also used her washer/dryer without problems. The hot water is pretty awesome as well and most importantly- I felt safe (very important for a solo female traveler) AND it was SUPER CLEAN.