Igor quickly responded to any questions I had while Marlene was the biggest sweetheart! I didn't understand half of the things she said since I don't speak Portuguese but we figured it out. I highly recommend it. Great location close to Sugar Loaf Mountain and plenty of bars. Could be noisy at night especially when Botafogo or Flamengo are playing but I had no issues and slept great. I stayed here for 2 weeks and worked remotely. Wifi works fine for zoom calls.