Ana was always extra attention and very responsive to help with any issue. This apartment has a great cost-benefit being so close to the beach, but with a price that is reasonable. The internet is super fast (it was upgraded to 240 MBPS) making the apartment a perfect place if you need reliable internet speed at home for work or lots of media thirsty kids with all their devices. We stayed here with a 2 adults and two kids and everything it was the perfect size for all of us as a great price.