A group of six of us rented the Copacabana apartment for 11 days over New Year's Eve and I would not stay there again.

Despite the fact that Luana ensured us that the construction that one guest had complained about would be completed prior to our arrival, the building across the street was still very much under construction. The construction was very loud and woke us up promptly at 6 am every morning. In addition to the construction was the group of homeless men that drop-off hundreds of aluminum cans on the street corner. As two of the rooms have windows facing the street, it was very noisy.

Although we solely communicated with Luana prior to our arrival, she never came by the property. Instead, one of her employees checked us in to the unit. The house seemed completely unprepared for our arrival. Being that there is only air conditioning in the bedrooms, the living room/dining room area was brutally hot. Moreover, the television did not work, the Wi-Fi was slow, the hot water was not consistent, there was no detergent for the washing machine, no ironing board for the iron and only one towel p/p. After complaining about some if these things I was able to secure a fan, some extra towels and an ironing board from the apartment's storage unit, although they refused to leave it unlocked for us to access.

The woman that checked us in to the unit was rude and didn't care about anything except collecting copies of our passports, which we had emailed to Luana weeks prior. Since we didn't have any copies on us, she came by almost every hour harassing us for them, while offerng no information on where to go to get copies. Moreover, the cleaning fee of US$80 only covers cleaning after check-out, so we had to pay an additional R$500 to have the a apartmentnt cleaned every other day, an exorbitant fee considering Brazilian wages.

On the plus side, the location is great, as it is conveniently located only one block from Copacabana Beach. It is also clean and free of rats or rodents.