Maria Luisa was very nice, receptive, and complied with everything she promised. Lucia, who was in charge of hosting us was very kind, friendly and always available to help.
The apartment was as seen in the photos. However, the apartment looks to a "fabela", issue that we weren't advised. The view is interesting, but the noise is extremely annoying at some times, specially at night. We would have liked to know about this prior to booking the apartment.
In addition, the quality of the furniture, beds, chairs, etc, are not in relation with the extremely over-prized "world cup rate" we paid. If you pay such an amount for an apartment, you are expected to receive a very comfortable place to be.
The kitchen is well equipped, but we missed more glasses, a bread toaster and a water bolier. We requested it but owner refused to provide it.
Having said this, the apartment is very well located in the heart of Ipanema, so I would recommend it for a stay at a reasonable price according to the facilities and quality of the apartment.