Eliana was easy to get in contact with and made us feel welcome. The front desk staff were both professional, friendly, and helpful. Eliana was flexible in terms of our arrival.
We did have some issues with the cleaning staff, and while the room may receive a basic clean on weekdays, the sheets, towels, etc. aren’t changed - you’ll have to wash them yourselves. I’m not complaining about it, but it’s good to know if you’re gonna stay there for a couple of months, like I was.
The cabinets and such had dirty lines and spots upon arrival, I did however not see the need to notify my host about this.
In respect of the apartments’ age, it will have some deficiencies in the shower, toilet, aircon, etc.
While it did have a mini-kitchen, the mini portable stove didn’t manage to heat even water on its highest setting; the freezer would cool down the contents so much that they got stuck; and often, water would somehow flow the kitchen desk (we never knew where this came from); also, there was no hot water for washing dishes in the kitchen. This meant that we ended up eating out most days. Again, not meant as an offence, but nice to know for future guests. I didn’t mention these things to the hosts because it all seemed to be non-fixable.
The location is great. We would recommend the place and Eliana to other guests, but I would keep the above points in mind for long term stays. 😊