The host was friendly, responsive to messages, and flexible. The check in process went very smoothly. Our only feedback is that the place was very dusty and sheets were not provided for the pullout bed. However, enough throw blankets were provided that we were able to use those as sheets for the pullout. She provided body soap, hand towels, and dish towels, which was very appreciated. She also has a smart tv in the unit and the AC works well. It is also in a good location, right near the beach and many restaurants.