Tiago was swift to respond and remained engaged throughout the entire process. He was accommodating. Thank you!
Ana helped me with the check-in. I cannot say how nice, caring and loving Ana was. She managed to connect with us at a personal level without ever being intrusive. Thank you, Ana; very few people can connect with others in such a short time.
Now about the place... Well, one has to visit to get a real feel for it. Tiago's place is really nicely put together. We had a great time there and will definitely go back.