Really amazing communication. Allowed us to check in early and S Pepa was amazing. She cleaned that house top to bottom and it was amazingly clean. She didn’t speak much English but made sure we understood by communicating via the app and she even helped us with the washing machine as it was all in Portuguese. View from the balcony was breath taking. Only thing is the hot tub is a jacuzzi not a hot tub. The water is cold but felt amazing on those hot Brazilian days. Super 5 star review