The penthouse is located in a great spot in front of Copacabana beach with great view from every room. Although if i chose to visit Rio one more time, i would definitely choose Leblon to stay because of the proximity to all nice bars and restaurants. The neighbourhood is safe in general and we encountered no bad surprises!
Pros: Frank and his team are really easy to find and very helpful. They provided everything we asked or at least they tried. The doormen are 24/7 and very helpful!
Cons: The apartment though had some issues. Firstly the jets don't work properly at the hot tub so its more like a small pool. One of two safes and the microwave were out of order. We had some difficulties to fix the right temperature of the water in the showers as well. When we visited there was noise coming from the renovation of the apartment just underneath ours so we had to wake up at 8 every day except weekends. Overall it was a satisfying experience.