Unfortunately, our experience was very different to what we expected from the listing and great reviews. The room and bathroom were unclean, and we had to kill a massive cockroach by our bed when we got home on our first night. We didn’t feel able to stay because of this, and as such cancelled our stay for a full refund.
The Airbnb is next to a favela (which the listing mentions and we were aware of) and although it did not feel unsafe, the walk up to the Airbnb in the dark felt a bit edgy and very littered.
The communication from the hotel manager was great and he was very friendly, although he could not speak English as indicated on the listing.
The images on the listing seem to be misleading as we were given a different room from the one we booked. Photos should definitely be updated to accurately depict what is on offer.
The outdoor space clearly has a lot of potential but again was unclean and very tired looking.
Overall this was a really disappointing experience and we won’t be back. Wouldn’t recommend.