Please do yourself a favour and don't book the appartment. We told them that we arrive at 9 AM. They said we have to pay 1/2 day extra since we arrive before check In. That was fine for us but they didn't help us to di the payment i even ask them if paypal or cash up on arrival would be ok. I text them before boarding and call them no answer from the company. We arrive at 10 AM at the appartment, omg. Beware of the junkies infront of the building. As we arrive of corse there was no one at the appartment. We call the number, a rude lady pick up the phone and said: our check in is at 14:00 i try to explain her that we were in touch with carla. She said she's comming to the appartment as we ask her how long will it take she said she doesn't know. The portier was really nice and try to help us. We told him if someone come we are at a cafe. We went back to the appartment at 14:00 no one was at the appartment. As we wanted to gave up i get a message from carla sending me the code.
I mean they could have send the details 1 day before if they don't want us to entry the appartment. They could have send someone 1-2 h before . And why did the lady said she's coming over?
Also if smell really bad, the place wasn't clean.