I rented the apartment for may parents so they could visit my sister and their grand kids. The apartment was very nice and Jane was very communicative through out. One thing that happened during our stay was a bit off putting. My Nephew place with some umbrellas and broke them. We were not aware that they had been broken and when Jane told us about the umbrellas her message was accompanied by a video of my nephew playing with the umbrellas. We of course paid to replace the umbrellas but that we were being video taped during our stay is a bit uncomfortable and feels worth mentioning to potential guests