Olivia was so very helpful ahead of arriving in Rio and throughout my stay. I had travel complications and Olivia was very accommodating and reassuring, putting me at ease knowing that at least I didn't have to worry about that! The flat is a dream, exactly as pictured, very clean, and the PERFECT location - literally across the street from Copacabana Beach, a short walk to Ipanema Beach, and with the metro only 6 minutes away. Getting in and out was no problem at all, as Olivia had left keys with the doorman, and I was even able to leave my bag with the doorman on my last day as my flight was not until very late that evening. I am extremely happy with my stay and would not hesitate to stay again. I had one of the best weeks of my life in Rio, and Olivia's place was no small part of that!! :)