The place is well located with an amazing view of the bay, very neat and tidy with almost all the ammenities we needed the issues were the aircon of the main room which didn’t work and there is a gas leak every time we used hot water and hot water would stop working suddenly. Communication with our host was ok up until a couple days before our arrival, Flávia seemed very happy to accomodate our needs which was check in early as we have a new born baby, but she stoped replying one day before and left us waiting in the lobby for 2 hours ignoring our calls. This was very stressful as we thought we might be stuck in Rio with a new born baby without accommodation. She eventually contacted the hotel staff to let us in but did not reply to us or contact us in anyway and continued to ignored us until 2 days later asking if everything was alright and for our ID’s which I replied and told her about the issues and didn’t hear for her anymore.