Host did not arrive for check in, rather his maid came 3 hours late. We had to wait in the lobby for 3 hours. Maid claimed it was because the bus was running slow because of a strike. But a bus stop is right in front of the apartment and a bus arrived every 10 minutes. Two of the most important features of Airbnb include WiFi access and washer and dryer feature. The washer and dryer was not located in the apartment, rather it is downstairs. I could not use it because the maid was never available. I called her on WhatsApp multiple times and messaged her via google translator because she did not speak English. Still the maid was never available or did she respond to any messages. The host was in Brussels and would respond on Airbnb the next day. WiFi was not working, the service provider must have had issues. Contacted the host several time about this and no action was taking. Had to pay roaming charges for an entire weekend. Also the bar in the photo is not included but the host does not state this in the Listing. Host had an issue because we drank from a half empty bottle of Remy Martin. Host never put any terms regarding the liquor and had beer and Red Bull stocked in the refrigerator. this is a rental apartment, the host said he lives downstairs. Why would you have this in the apartment and pictures of it on Airbnb if it was not To be used by he guests. Also, the host said he told his maid to tell us. The host should have given me this information himself or put it in the terms of the rental. There were 237 reviews at the time I posted this, impossible to believe in the first to drink any of the liquor as the host claims. Host was in Brussels so he claims to have experimented by listing the apartment when he was not in town. This was a disaster for our stay. Rate was cheap but not worth the hassle or experience. I have stayed at many Airbnb around Rio and the world and this was my worst experience with a host. He offered no solutions and took forever to respond to issues.