we stayed here for about 2 weeks had a wonderful experience from beginning to end. we were greated at our specify time, Philip was great spoke English and made this a better experience told us the few rules and places around . was there for a small mishap on our part and took care of it quickly . this place is a lil outdated but they are working on it. but overall if I had to go to Río next week I would rent out this airbnb all over again