I am unsure how to review this apartment. My first two days were nice, the apartment is open with big beautiful windows and other nice features. Unfortunately it rained my first two days so I didn’t get to experience many of the features I booked the apartment for, I.e the balcony and pool. But “lucky I extended my stay in this apartment for one day so I could experience the pool and balcony. Finally after two days of rain the sun came out and I thought I could use the balcony. But a MAJOR problem occurred. Because of the rain, the apartment directly below mine flooded and so for the last two days of my trip were marred by construction and workers on the balcony that lasted from 9am until the end of the day. Banging and hammering all day without stopping. At times there were 5-6 people in the apartment that I did not know. And only after I requested that the owner/ manager of the property be present while people were working did someone show up. On the second day of construction at 9am the workers just helped themselves into the apartment without any supervision. It was not until checkout time did the property manager show up. It was honestly a horrible situation, there was absolutely no privacy and even if you closed all the doors and window shades there was still the constant sound of banging. I had also requested an late checkout through Air B&B messaging before my trip which was not replied to. I was changing apartments and due to that I requested a 2pm checkout. Despite all of the issues I had during my stay the Property Manager was unable to fulfill my request for a late checkout. Because “he had to leave the key for the maid”. Not because they had other tenants for checkin which they obviously didn’t because of the construction. Extending my rental of this apartment by one day was definitely a big mistake as I could have arrived a day early to my next apartment. So I checked out and set in the lobby of the building for an hour. Lucky the next apartment I stayed at was understanding and allowed me to check in at 12:30. To make things worse I left my Chrome cast in the apartment, I text the Property Manager asking if he was available so that I could retrieve it but he never responded to my messages. I honestly can not recommend this apartment in good faith. Yes, it is beautiful and if everything goes according to plan you will have a good trip. But the lack of communication was definitely not good and made me feel incredibly uncomfortable. Now my next apartment which also was in Copa (see my recent reviews) was amazing and HIGHLY recommended. I can not say the same for this apartment unfortunately.