Fiquei 12 dias no imóvel e os anfitriões n deixaram reposições de toalhas, jogo de cama, tapete e pano de prato. Precisei cobrar, afinal ninguém fica 12 dias enxugando com a mesma toalha .A resposta que tive foi: “ É pra isso que tem máquina de lavar no apto, Lave de manhã e use de noite”. Assim eu fiz, só que n secou e eu tive que dormir no lençol úmido. Depois de alguns dias, anfitriã levou toalhas p repor ( todo enxoval de cama/mesa e banho, velhos com mal cheiro, lençol com elásticos relaxados que n prendiam no colchão.1 pano de prato para todos os 12 dias.sem reposição de tapete.
Apto todo em péssimas condições higiênicas. N foi limpo antes da minha entrada. Teia de aranha por todos os lugares. Mta sujeira embaixo dos móveis (rack , sofá , mesa, camas).
Piso de taco soltando.
Cortinas rasgadas, imundas
Fedor de esgoto exala pela pia da cozinha, ralo e pia do banheiro. É insuportável fazer qualquer refeição no apto!
*Banheiro
Mofo no teto
Lodo no box e azulejos
Água da torneira da pia, vaza da Cuba
Maçaneta soltando
*Quarto
Cupim no guarda roupa
Lâmpada tão fraca(p/ economizar)que mais parecia um abajur
ar condicionado no quarto,faz barulho de um avião. Impossível dormir com ele ligado!
Wi fi ossila muito no quarto
Tábua de passar roupa com forro solto e rasgado.
*Sala
Quase todas as tomadas com mal contato
*Cozinha
Uma verdadeira nojeira
Escorredor e porta bucha/detergente cheio de lodo
Armário/gaveta imundos
Liquidificador cheio de lodo
Em cima da geladeira nunca viu uma limpeza
Micro ondas sujo
N tem o básico de utensílio doméstico. Falta garfo( tem 1 garfo tamanho normal e 2 mini garfos para sobremesa). Falta colheres grandes de panela.
Portal e batente da porta de entrada uma imundice.
Foi uma péssima experiência. A pior de todas em Airbnb. O apto é simplesmente nojento no quesito limpeza. É uma pena que o app do Airbnb nao disponibilize de opções para postagem de fotos como no Booking.com. A reclamação foi feita e o anfitrião teve a pachorra de me mandar áudio dizendo que lamentava mas que ,se eu n tivesse satisfeita, eu tinha a opção de sair e ele me devolvia as diárias que faltavam. Em uma viagem programada as coisas n funcionam assim.
Por fim, já prevendo problema, fiz o check out com a Mara com a câmera do meu cel ligada p ter respaldo de que estava entregando tudo como eu peguei . Chocando um total de zero pessoas, recebo uma msg no app, dizendo que iria debitar 100 reais pq estavam faltando 2 toalhas de banho. Ainda fui acusada de levar duas toalhas lixo, podres… mas eu filmei o check out e o momento que as toalhas são mostradas, e a cobrança teve de ser retirada.
Conclusão: Eu não indico esse apto p ninguém!
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I stayed in the apartment for 12 days, the owner did not leave extra towels, sheets, bathroom rug or dish cloth. I had to ask for, after all nobody uses the same towel for 12 days. The answer I got was “That is why we have a washer machine, wash it in the morning so you can use it at night”. That is what I ended up doing, the problem is it didn’t dry and I had to use a wet towel to dry and sleep on damp sheets. After a few days the person in charge brought replacement towels and sheets, they were very old and smelled so bad, the fitted sheet wouldn’t stay on the mattress, still no extra dish cloths or bathroom rug.
The place was filthy, and did not look like it was clean before I arrived, with cob webs everywhere and a lot of trash underneath the furniture, the floor was full of wholes and coming apart, ripped and filthy shades, not to mention the smell of sewage coming from the kitchen sink drain and shower drain, It was impossible to eat smelling sewage.
Bathroom
Mold on the ceiling, mold on the grout in the shower, the faucet in the sink leaks water all over, the door knob comes off the door.
Bedroom
Termites in the closet, the light bulb in the bedroom was very dim that looked more like a night light( to save electricity), the A.C. sounded more like an airplane, I couldn’t sleep with it on. The Wi- Fi was so weak, I couldn’t get a signal in the bedroom, the ironing board was ripped and the wood part exposed.
Living Room
All of the outlets were malfunctioning.
Kitchen
The dish rack and sponge holder was filthy and slimy. The inside of cabinets were filthy, the blender disgusting, the top of the refrigerator was never cleaned, dirty microwave, didn’t even have the basics, there was only one big fork and two mini forks, no serving spoons and the counters were filthy.
It was one of my worst experiences staying at an AIRBNB. The place is disgusting, too bad there is not an option for images here. The complaint was passed on the owner that had the nerve to send me an audio message telling me if I wasn’t satisfied I could just leave and he would reimburse the remainder of days. But that is not how things work when you have your whole trip planned.
At check out with Mara the person in charge in the owner’s absence( knowing the type of people I was dealing with) I went over everything with her to make sure it was how I found it, and so there wasn’t gonna be any surprises later, as I expected I received a message on the app saying I was gonna get charged $100 Reais for the missing bath towel. I was even accused of taking 2 smelly and old towels… since I knew there was gonna be a problem I had everything filmed and the towels appear on the video behind the bedroom door, therefore I did not accept the