Rina had flowers, snacks and a nice welcome note waiting for us when we arrived. She really makes the apartment feel like home! The apartment is wonderful in the winter because you can relax on the balcony or leave the windows open to let in fresh air. The kitchen is fully stocked with any pots and pans you may need along with a variety of cooking utensils. Also we had to check out early and Rina was very understanding. Thank you!