We had big problem with Alexandre who I was in touch regarding Celina's apartment. Alexandre was irresponsible regarding his duties for the apartment and rude in communication when I brought it to his attention. On first day we told him there are no soap, dish detergent and no kitchen towels and we were waiting for it until evening. Apartment was totally dirty, full of sand and hairs all over it, when we told him that he said: Ok, that can happen. ?!? We booked 9 nights and first 6 nights we used same towels waiting for him to bring new ones but he never did and when we demanded new towels he started to argue that we don't need so many towels and neglected the fact he didn't do his duties. He tried to justify himself so he took screenshot from part of our conversation and sent it to the airbnb but when I sent screenshots from our hole conversation he became silent and ran to bring new towels. We got towels in the evening after hole day of messaging to him! He ruined our vacation!