Over the years, I've had my share of good and bad experiences with vacation rentals, but this one at Monica and Germano's surpassed all my expectations.
We rented the apartment in Gávea for a month for an elderly couple in the family so they could stay close to a hospital they needed to attend daily.
We were looking for a safe place, comfortable and a somewhat homy quality, where they wouldn't feel prone to depression as they already had a lot on their plate, eg., dealing with health issues.
We saw some apartments with good reviews, but some of them looked a bit boxy, with a sense of confinement. Or sometimes the area would not have all of the essentials nearby.
But, luckily this one had it all!.
The apartment was spacious, comfy, with plenty of natural light. We thought that my aunt and uncle would be able to feel close to home. And we were right.
Communication with the hosts was straight forward and fluid from the start. They went above and beyond in everything: support for my airport pick up (when I came to spend time in Rio), amenities, detailed info on the neighborhood, etc. And Monica even offered to go to the supermarket with my aunt to help her carry groceries!
The staff at the building (including security) was alert and top notch. They made us feel safe and taken care of at all times. The neighborhood also felt convenient, pleasant and safe.
Truly a gem.
Many thanks to our hosts for their kindness and for a wonderful stay in their apartment!