The apartment looks new and is very clean. The 24/7 hotel front desk is very nice and speaks English. They were able to quickly reactivate our keys card as they deactivated on almost a a daily basis. There is a water filter in the apartment so you don’t have to lug jugs. There is no safe, but there is stickers on the door that there was one so we were a little confused. They only replace the two towels after 7 days of staying there so you either have to pay to do your own laundry while you are on vacation or get your own.