Vanessa could not have tried harder to make my stay in Rio a success. Immaculately tidy apartment, v clean, comfortable bed, lovely breakfast (at which she continuously pressed you to have as much and whatever you want etc). she lent me her bike for the day; when I needed to print something she borrowed a printer and set it up for me; when I could not get a particular channel on her TV she called her provider and spent 30 minutes sorting it out then and there; when I left really early I told her not to bother to get up and do breakfast etc but she insisted it was no trouble. Bottom line, she was delightful and tried to help in every way.