The apartment was ok. I stayed here for a month and a half, during my stay, host Rosanna was nice, and accommodating. Upon checking out, I always do a clean up prep for the cleaning person. A few days after checking out I get a damage claim fee sent by Rosanna for R$325 which I declined to pay. Stating the place was left excessively dirty and trash.
Rosanna’s attempt to receive money from a false damage claim only feels like extortion. After speaking to her about the claim, her stating she was not there, the pictures I sent and pictures she sent to me from her cleaning person there was clearly no damage. Only basic cleaning after staying there for a month and a half. Did you expect me to deep clean the entire place Rosanna ? I paid a cleaning fee. Upon booking the apartment Rosanna had 0 reviews. I’m saddened to realize you’re not a truthful person after being nice/accommodating throughout our stay. This is disappointing. Unfortunately I cannot recommend booking with Rosanna.