The location is perfect as you are 5 minutes from the beach, and there are lots of lovely local bars and places to eat in the area. The metro stop is right outside the door, almost which is very helpful. The place is safe with security downstairs and it has a nice big and comfortable bed. However, the air conditioning unit was one of the cheapest and oldest around and it didn't have a cover on top. This meant that when it rained - and it rains a lot and very heavily in the summer (January) , the heavy rain hits the blades of the air conditioner and it makes incredibly loud popping corn like sounding noise - it is impossible to sleep when this happens. I alerted Vivian about this and I suggested a cover be placed over the air conditioning. She seemed very dismissive and confrontational about helping to find a solution , a week later a man came to place a small welcome matt on top of the unit, which of course got soaked through and made no difference to the noise whatsover. Both her and Ana were not helpful in any way, telling me that it was just rain and there was nothing to do about it. This was very dissappointing and made me cancel the place 27 days before I should have left. The experience left me with a dissapointed and bitter taste, as I loved the location and was in great spirits about enjoying my time in Rio and in Copacabana.