I don't usually write reviews, because everything is usually good but never exceptional. Carlos was exceptional!! We arrived to rio, and promptly got lost for a couple hours!! We called him and he and his brother kept us on the phone, and directed us to a place where they came and picked us up!! Overall, they waited over 4 hours for us, as they like to greet their guests and show them around. Upon arrival to the apartment (which is impeccably decorated, and very clean), there was a huge fruit basket waiting for us, and 6 large bottles of water in the fridge!! We had difficulty with the wifi and tv service, and he was over in 30 minutes to fix the problem, which turned out to be a disruption of service due to the rain, and he kept checking in with us to make sure the problem was remedied. The location of the apartment couldn't be better!! It's blocks from the nicest beach we found, great restaurants and shopping. To sum it up, don't waste your time checking out other places. Carlos' place is a sure win, your best bet, and the price can't be beat!! I can't wait to stay with him again!!!