Fabrizio and Vivian were super accommodating. We arrived in Rio a little bit earlier than expected and they had no problem letting us in. Check-in was easy and had 24/7 security. We felt very safe in the busy city! The apartment was beautiful, very trendy and smelled great. We had an issue with the shower head upon arrival but Fabrizio responded immediately and it was fixed while we were out exploring Rio. Thank you so much for opening your home up to us!