Rio apartments can often be hit or miss in terms of quality and customer experience (i.e. how the owner engages with you, timelines etc.). With this apartment and with Pedro (the owner) the quality and service is of the highest order. Pedro is always available and corresponds well and clearly over email and whataspp. I have stayed here a few time now, it is safe and great Copa location with good bars off Rua Bolivar and a metro station very near. No problems, great experience, will return.