She is an incredible host, willing to go further milestone to help, hang my clothes when I was not back in time to do it, she also let me put my luggage earlier and later because my flight time is late at night. She is very caring and the room is brilliant! Cosy and it's really sound proved if you want it to be. The room looks exactly the same as the pictures. Cleaning was done which was so good! There is a mini fridge which was handy. The room has big windows which provides good lighting. The cats were adorable too. There is a security door man to let you in and out. So it is safe, Haydee is extremely lovely would definitely stay there again!