Marcela was great--she worked with my boyfriend and allowed us to check in early and check out late. She was easy to reach by What's App, as well. The apartment is lovely and very, very well situated. She is just a few blocks from the beach, a block from a grocery store, and close to great restaurants. We arrived and the apartment was very clean. Everything in the apartment (washer, coffee maker, stove) worked great. My boyfriend and I thought it was a little smaller than it appears in pictures, but it is still a very comfortable size for two people.