Staying at Studio Ipanema was just amazing and if you are interested in prime customer service look no further.

I had a bit of a bad start with my bag getting lost in the airport and being late for my flight, but Veronica (Henrique's team) was amazing and flexible and was waiting for me when I eventually came there late evening. I was very happy and impressed. :)

The place was amazing, super clean and precisely as in the pictures. I was thoroughly impressed by their welcome gifts: gift bag on the bed, food and drinks in the fridge, fruit and bread basket in the kitchen... Just amazing and a perfect welcome for a late arrival.

The best thing ever was Veronica coming to let the airport personnel with my bag in the apartment when I was out without my phone and they came unannounced!!! Veronica is the best! :))) All the questions I had were answered immediately and help was just a text away... I stayed in Rio four times before this and this is the BEST customer service I have ever experienced in Rio.

I will definitely be staying at this place the next time I come to Rio. Thank you Veronica, thank you guys.

Srdan