I decided to stay at this place with my friends from all over the world for New Year's in Rio. When we arrived, the place was clearly not ready to receive us. Our check-in was at 2 pm and the place was still being cleaned when we got there. As a matter of fact, the place was not completely cleaned until 5 p.m.. In addition, from the start we started noticing problems within the house. The microwave was not working, nor was the dishwasher. Wifi was terrible, with Kelly even recognizing that one of the receptors had been stolen and she only noticed it when we arrived. One of the showers was not working, the hottub did not start at first and in the middle of the night, it splashed water all over the upstairs area. Not to mention old bed sheets and towels, with stains and bad odor.
Kelly did help with a lot of these problems, but our group felt like we paid for a place that kept having to be fixed while we were there. For the price we paid, we would never book this again.