Rafael is very responsive. The apartment looks better that the pictures posted. We had a great time during our 7night stay. Our kids like the apartment as it has good space to let them enjoy and play. Appliances are updated and the place looks clean and fresh. The place is nearby grocery stores and pharmacy and even some local restaurants.. the security team is awesome.. the place is far away from the crowd but still walking distance from the beach.. we had a great time in Rio and we enjoyed staying in Rafael’s apartment.