Luisa was very responsive and communicative. I appreciated the ease with check in and check out. I asked for accommodations with check out and she was helpful with support/suggestions. Very close to the beach and a great deal for that aspect. Great neighborhood because of easy access to grocery stores, bookstore, markets, food, good shopping, and pharmacies. Ipanema beach is beautiful and the section closest to the air bnb was nice because it was not too crowded.