Suely was very helpful and responds quickly. We travelled with our 5 month old baby, she put a baby crip for us. The place was sparkling clean, perfect location tons of shops and amazing restaurants just outside. The area feels safe. Perfect stay. Ps : the place is not well adapted for persons with special mobility needs. 3 steps entering the gate and the place is located on the 2nd floor (one floor up). All in all definitely recommend !