If you want to know what it's like to stay with a Super host...stay with Gracieli. The place was great, the staff in front are helpful and polite...but Gracieli was the real superstar. She was incredibly polite,very flexible and accommodating for us, and I don't think I ever waited longer than a few minutes for a response. She is everything you would want in a host, and I couldn't recommend her higher.
14/10 would recommend and I look forward to staying again in the future!