I received a warm welcome from Diego. He speaks perfect English, and gave me a tour of the gorgeous apartment with a stunning view, as well as recommendations for my stay in Rio. The communication was excellent, and he always responded quickly. When I was in a sticky situation having lost my passport and at the airport, he was immensely helpful and tore the apartment apart in search for it, asked the reception, and did everything he possibly could. I hope I'll come back to Rio—where I'd definitely stay here again.