I reserved this Airbnb for my fiance. She stayed here not 1 night but 8 nights. On the 8th night, I asked for an extension of 2 more nights. The host accepted and managed to send me the request. When I accepted it, somehow it did not go through. I sent a message to the host. I received a response 12 hours later !!! In the response, one of the hostess working for this company indicated that there was no possible extension and that my fiance had to check out. She called back the hostess and finally the supervisor (named Omar) said that they could extend the 2 nights but that the price had bumped up 50% !!! I refused so my fiance had to find another Airbnb at the last minute !!! Apparently this host has no consideration whatsoever for its clientele !!!
I’m an avid user of Airbnb for 8 years now and this type of situation has never happened to me before !!! Never !!! If this host doesn’t know how to treat clients then they should not be in this type of business !!!