We originally booked the apartment for 5 nights and asked Christina to extend it for an extra night. She did this quickly and efficiently, and we were glad we stayed the extra night. The apartment is in an excellent and safe area. As 3 girls we were concerned about the reputation of Rio but was pleasantly surprised and felt safe in the area. The apartment is a great size, clean, modern and has all the amenities you need in the city. The added touches, such as fresh fruit, milk and water in the refrigerator were greatly appreciated after a long day of travelling. The check in and out experience was completed by Charlotte who was extremely, accommodating, informative and friendly. She is also a tour guide who took us out for the day and tailored our tour. I would highly recommend this apartment and when I return to Rio I would love to stay her again.