Nilza was always there for any question we had, and was very accommodating and kind. We requested a late checkout and there was no problem as there nobody coming the next day. She also had no problem with us bringing our baby. The apartment is located very centrally, with a taxi stop just outside the building, and 5 mins walk from the beach. In addition, there is a 24 hour reception and concierge. The apartment is convenient, albeit not top-spec, but did have excellent air-conditioning. The flat is also very clean with a professional cleaner coming every morning (as if it were a hotel).