I arrived at 1 pm and the manager and asst manager tried calling you so I could get in apartment but they said no response. They tried to register my fingerprint 5 times on 4 different fingers and none would work. The manager and asst manager tried to use an entrance card 3 times without success. If I were to stay there, I would not be able to enter the building. I had no access without fingerprint or entry card. I had to go dragging all my luggage for blocks to find a hotel that was much more expensive. Please refund my rent money, I never stayed in your apartment.