The host did not show up for our booking. We phoned, the neighbours phoned, unreachable. We had to look for a hotel at 23:00 on a Saturday evening in a strange city in a strange country, after waiting hours on a street corner in front of the apartment building. We even found her address and walked there, no luck. We spent a lot of money on a hotel room. The next day she said she 'forgot', her phone was on mute and she was visiting someone. Subsequent communication was extremely poor. The host did refund a portion of the accommodation. The place was also smaller than expected and very noisy. We were very disappointed in this booking.