Where shall I start?!! Bob was extremely flexible and professional with his hospitality. He accepted my late check-in request at 11 in the night. When we met, he said I know you are arriving late so he had jam, bread, putter, orange juice and water. He also, have accepted my late check-out as well as there were no one coming on the same day. He have a binder with all the information that you need about everything you will do or might need in rio and he will explain it to you.