This was our first Air Bnb experience, and in short, it was a highly successful one. Leila's communication and response times before arrival were clear, concise and reassuring.
On arrival at the accommodation, Leila was waiting. She showed us the well designed, thoroughly cleaned (and somewhat snug) apartment before taking us on a comprehensive tour of Copacabana and Ipanema. In total, Leila spent an hour with us, giving us advice on where to eat, drink and sun bathe.
Our departure felt equally as smooth. Having asked if we could leave early in the morning, Leila responded to say that she would send her friend Lucia, and if Lucia did not arrive on time, to leave the keys and make or way. Lucia arrived smiling 5 minutes before the agreed departure time, making check out relaxed and smooth.
If only check in at the next place went as smoothly!