Erick and Sheila were very responsive from start to end. They were friendly and also flexible, both with my check-in time and with my check out time - they let me stay a few extra hours as they had no one else coming in that day, which was very generous of them and extremely helpful to me. The room is very nice, it’s large and comfortable. Comfortable bed, great A/C (which is important in Rio 😅). The shower was probably the best shower I had in Brazil so far. Good stream of water + you can easily control the temperature as there are two handles - one for hot and one for cold water. Overall a great stay - I definitely recommend the place and hope to be back soon :)