Service: Excellent. Bob's friend Billy met us at the apt, and because we arrived early morning he helped us store our bags until our apt was ready. He was kind enough to invite us out for a beer, give us some tips about navigating Rio, and we came to realize that he actually should be doing commercials for Dos Equis because he is the most interesting man in the world.
Apartment: It is a dingy place that needs some attention and we found it uncomfortable and overpriced. The curtains are old and basically broken. The comforter had a large stain on it and the sheets didn't quite fit the bed which caused them to pop off every night. There was no spare toilet paper roll in the bathroom and at various points in time the bathroom smelled vaguely of sewage. The apartment is advertised as a basic, no frills option in Rio, but for the price we paid we expected to at least have a clean blanket and some more attention to detail.