Upon our arrival to the apartment in Rio de Janeiro on December 27th there were immediate concerns. It was dirty, disorganized, battery in TV remote not working, terrible moldy smell, etc.
Upon sleeping and waking the next day my wife closed the door and we got locked inside the bedroom door it would not open. The door wouldn’t open Our children ages 7 and 4 were in the other bedroom and she could not get to them.
She was having a panic attack and we tried the door several more times to no avail. We called the host who immediately answered the phone and came to the apartment. Finally, the owner arrives and prys the door open. We were locked in the room for more than 40 minutes later. Needless to say it was a very stressful time for us both.
The onsite manager of the apartment building and care taker were not pleasant in the least. At one point the onsite manager badgered my wife because they got stuck in the elevator. The same elevator that failed 2 days earlier and say for more than a day and a half.
After a long day my wife and I returned from shopping. It was about 9pm or so, as she approached the gate to open she stepped in dog shit. It was literally right at the gate. She was furious. Additionally, this was the same we lost water for more than a 1/2 day.
The AC was another long story having to empty a 2.5 gallon container every other day because the condensation was not piped to the exterior of the building. He had 2 small window units that could not keep up with the cooling load. Very uncomfortable many times during the day and evening. Also the owner told us to turn them off during the day or they would break.
The overall apartment is tired and dirty. We will never come back to this building or apartment. Much work has to be done. The only positive thing about the apartment is the host who was very responsive.
We have pictures of all that was described above but there is no place to upload them.