Celina and Maria (her daughter) were wonderfully responsive. They were extremely responsive to all of our needs. The apartment was exactly as depicted in the pictures. Nothing more nothing less. Our group had 4 women in all and 2 slept just fine in the bed and 2 in the sofa bed outside. We did have an issue with the hot shower water. I don't think the apartment was suited to utilize so much electricity with our blow driers, hair straighteners, curling irons, etc. so we kept tripping the breaker. We had to take a cold shower a few times, but in the summertime I'm sure it would not be too big an issue. The main selling point of this place is definitely LOCATION. It is just a few minutes from Ipanema and Copacabana! The building has a 24-hour doorman all of whom were extremely kind and helpful.