I experienced a lot of issues here. The host, and Airbnb are aware.
Asking for my money back.
Few of problems:
You clearly understand good English, and actually acted falsely today “ I not understand you, few times. When I asked the countries you went, you listed many like Croatia, Italy, etc, I think it’s easy to falsely say it’s the language problem, when you know as a Host, you have not delivered good standard accomodation.
Today, your friend asked me a lot of things, deflecting the real issues. Your the host. Your job is to make sure toilet paper with 4 guests!
You asked me to get some, am I the host..??
You asked through your friend, ask me to check the dog is ok, at 11pm midnight on text message then calling me, why?...am I the host Andrea ??
It is your pet. I am here suppose to enjoy a stay but here in your daughters room, I could no place any clothes anywhere! Your daughters clothes are in her wardrobe ! No place for first guests to put their things!
You said on Saturday night I am going to a birthday party, but did not take the dog, or say anything about when you come or how to contact you!
That is your responsibility, I explained to your friend, but again it came to me to keep saying this to your male friend. Who confronted me today! Deflect the issues.
Over several days I been trying to reach Airbnb.
You gave my phone number to your male friend, Andrea, without me knowing who is contacting me, at 11pm on Saturday night, do you know how alarmed, and concerned I got? my friend Glen who was out with me spoke on my behalf, as I have no knowledge who this is. Could you not tell guests you pass their mobile number on to someone, they don’t even prior know !!!
Airbnb, need to know, look at privacy of my contact details to anyone other than the host. You made him contact me.
You went out on Saturday and did not return until Monday noon 12:00pm, after the dog had fouled
“messed” in several places.
Why have you not put that on your advert page, dog uses bathroom which humans use, to foul in ?? Before taking bookings you have to be responsible for health of guests in your property, put this in your page!
I’m upset you ruined my stay in ipanema. The photos are with Airbnb to tackle it with you as a superhost.
I am requesting a significant proportion of money back.
I will give a review.