The host ensured that she was there to welcome the first arrival and explain about the apartment and neighbourhood. She was always on hand if we needed her. The 10th floor apartment, accessed by 1 of 2 lifts, was gorgeous and exactly as described and pictured and very spacious. One of the bedrooms was huge and had also a couch, the double bedded room was medium size with however a rather hard mattress and the other twin room was small. There was a huge amount of wardrobe and storage space and plenty of spare bedding and towels. There was an efficient washing machine and drying rack and a well equipped kitchen including a full stove and microwave and there was a flat screen TV in the lounge. The wifi worked well in most areas. There was a bus stop right outside and it was a 5 minute stroll to the subway and a 10 minute walk to Copacabana beach. There was a 24 hour doorman We would thoroughly recommend this lovely property!