Location: quiet, 2 blocks to Copacabana beach, and a little away from the very busy streets.
Check in: greeted on arrival however some basic information was not provided.
The property: new and modern. 1 shower quite small with good water pressure. The other much bigger but lower pressure. Helpful and friendly security. Plenty of linen and the beds were comfortable. dedicated workspace in a bedroom with good wifi. The wifi does not work in the master bedroom.
Cleanliness: generally clean but a little dusty. there was some some rubbish and linen left to dry on our arrival.
Other: on day 4 of 10 day stay we had to vacate due to a major water leak. The host did offer relocation to another property, but it was not comparable for us. Even though the host knew we were travelling with an elderly and disabled guest, he would not cover the transfer costs, rather charge us for 1 night + fees (we had issues with the bathrooms for half of our stay). Property issues can happen, however because of the cancellation, we list precious time in Rio and work. The host provided a flexible check out, but there did not appear much care or concern for the stress caused.
We mentioned other property issues but there were not acknowledged. The property is great but the level of responsiveness and assistance provided by the host was well short of what is promised.