The host was very nice and tried to be as accommodating as she could even though I was not able to check in early like I wished. The apartment itself was decent, but the bed was very hard and the road noise is loud at night, even with ear plugs. There were some light bulbs that were out when I checked in, and I told the host and she had it fixed right away, which I really appreciated. The location is great and I felt super safe in the building. The concierge even held my bags while I was not checked in.