Diogo was very communicative and arranged my check ins and check outs promptly. the place is in a great location with security 24/7 in the lobby. In terms of neighbourhood, Rio nowadays I think anyone should be super cautious. I was going through a personal problem, Diogo and his team were very supportive and helpful. I would definitely stay in their properties again. Jam was so great and helpful through my whole difficult time. A big thank you to Jam!