The apartment is very average and the photos are flattering in comparison with the reality. It is dark, the paintings are past and grossly retouched, the kitchen is old and very dirty, some cushions are roughly mended, the furniture of the bathroom is curled with moisture, ... Karla doesn't want to spend his money with repairs. The energy of this apartment is negative. Without a doubt THE WORST EXPERIENCE of my rental life with AIrbnb. Not because many itens were faulty or absent, which can happen, but because of the host's arrogance, disrespect and bad faith. Let's start with the less serious: false contact in the bedside lamp electrical outlet. She was blinking constantly. Absence of cutting board. More serious, a false contact in the electrical outlet for my computer. Suddenly it-so brutally screeched .... Risk for the hard drive. she sent an electrician who repaired. Let's get serious: I asked a friend to visit the apartment before my reservation to check that there was a water filter (in Brazil you can not drink tap water) because, after a surgery of the spine, I could not carry heavy weight (mineral water for example). My friend confirmed the presence of a water filter. But I noticed that the filter had obviously largely exceeded the date of validity. He was very very dirty. I asked the host for change it and I told him about my column problem. There we arrive to the absurd of the story. The host's assistant came to get the old filter to change it. 3 days later, no news. Host response: "consume mineral water from the supermarket". With the brazilian heat you have to drink at least 3 liters of water per day. I let you imagine the weight that my column had to bear. 1 week later I ask again for the host. Answer: "we have great difficulty finding this model. Drink mineral water from the supermarket." I call Airbnb to complain and I am advised to buy myself a new filter that will be refunded. SURPRISE: I FOUND IT IMEDIATLY IN THE STORE LOCATED A THE ENTRANCE OF THE BUILDING !!!! The host obviously did not want to spend her money. His answer: "I was looking for the filter of the original brand" (Total bad faith, the filter I found was not the original and this is tipically the kind of generic accessory). But the host is able to go further in bad faith: "Your friend did see that there was a filter tap but she had to open it to check that the filter was operational. This tap is not listed in the list of equipment !!!!". ARROGANCE AND DISDAIN ​​of Karla. DURING ONE WEEK I CARRIED KILOS WHILE SHE KNEW THAT IT WAS NOT GOOD FOR MY SPINE AND THAT THE RECHARGE FILTER WAS AT THE ENTRANCE OF THE BUILDING ..... ALL THAT FOR NOT SPEND 3 € .. .. AND WELL ON NOT A WORD OF EXCUSE. Second proof of Mrs. Karla's arrogance. The blinds of the bedroom. I use it and it remains stuck up. Karla instead of apologizing reprimands me: "You do not know how to use blinds !!!!" She sent a technician who arrives after 4 days and put the blinds in his guides and who confirms to me that it misses part but that Karla does not want to spend for the repair. I remained exposed to the neighbors' sight and received no excuses but reprimands. There is no doubt that in her reply here, the host Karla will display her bad faith by questioning my story. I even think she will pretend to appear as a victim. Take his answer with tweezers as an example of rhetoric acrobatic and bad faith. To conclude if you want to have a rotten stay and find out how BAD FAITH and ARROGANCE can go (which can be an interesting experience if you like psychology) ..... so book quickly Karla. Post Scriptum: I had booked for 40 days. The stay was so depressing that I decided to leave after one week. En Français: L'appartement est très moyen et les photos sont flatteuses en comparaison avec la réalité. Il est assez sombre, les peintures sont passées et grossièrement retouchées, la cuisine est vieille et très sale, quelques coussins sont grossièrement racommodés, le meuble de la salle de bain est gondolé par l'humidité, ... On sent que Karla veut dépenser son argent le moins possible en menues réparations. Du coup l'énergie de cet appartement est négative. Par ailleurs sans aucun doute LA PIRE EXPERIENCE de ma vie locative avec AIrbnb. Non pas parce que de nombreux itens étaient défectueux ou absents, ce qui peut arriver, mais à cause de l'arrogance, du manque de respect et de la mauvaise foi de l'hôte. Commencons par le moins grave: faux contact dans la prise de lampe de chevet . Elle clignotait sans arrêt. Absence de planche à découper les aliments. Ceci fût réglé très rapidement. Plus grave, un faux contact dans la prise qui alimentait mon ordinateur. Du coup celui-si s'étaignait brutalement .... Risque pour le disque dur. Ce fût aussi régé rapidement en mm temps que la lampe de chevet.... et avant que mon disque dur rende l'âme. Arrivons aux choses sérieuses: J'avais demandé à une amie de visiter l'appartement avant ma réservation et en particulier de vérifier qu'il y avait bien un filtre à eau (au Brésil on ne peut boire l'eau du robinet. Il faut qu'elle soit filtrée) car, sortant d'une chirurgie de la colonne vertébrale, je ne pouvais pas porter de lourdes charges de l'eau minérale par exemple. Mon amie m'a confirmé la présence d'un robinet pour filtre à eau. Arrivé sur place j'ai constaté que le filtre avait manifestement largement dépassé la date de validité. Il était trés trés sale. J'ai demandé à l'hôte qu'il soit changé et je lui ai fait part de mon problème de colonne. Là on arrive à l'absurde. L'assistante de l'hôte est venue chercher le vieux...