They were so kind since our arrival. They helped us to bring the luggages to the room. Everything was spotless. They even were checking of we needed fresh towels. We had even laundry products. They were so helpful, the place gives you a big feeling of safety. Perfect location. They were kind and polite and always answering quickly with anything, like setting the TV. The Aussy cafe downstairs was yummy and they brought everything to out door. If we come back it would be the first place we'll check. We really felt like home in Europe.
Cheers!