Sandra was extremely responsive and nice and the place looked just like the pictures but the reason I'm giving it four stars is because it is EXTREMELY noisy. It's right on a crazy busy street which shockingly wasn't mentioned in a single review, nor on the listing. Two of the windows in the apartment don't close so the entire apartment is so loud. It was so loud that we booked a hotel in Copacabana after our first night because we couldn't stand how loud it was. If constant car honking,, people on loud speakers and sirens don't bother you, then this is a great place as it's pretty and walkable to a lot of restaurants and has great views.