Luana sent her assistant to meet us at the door, which was very helpful. The place was spacious, though there were a few issues that Luana tried to resolve when we brought them up (e.g. there was a drainage issue in one shower and a light that didn't work). There was a also a leak in the roof and a water pressure issue when you tried to use more than one shower, but the location was fantastic (just a block from the beach). It was also nice to have the added security/assistance of a doorman.