Rafael is the most accommodating airbnb hosts I have ever met. We had to shorten our stay by one day due to a last minute change, he accommodated it and refunded the day to us.
We left behind a medication in the apartment, and he went all his way to help us retrieve it.
He made the check-in easy like a breeze too.
Interactions with him were so easy and pleasant. It makes you feel he is like a friend of yours.