Dirty pool, poor communication from the hosts staff and there were still cleaners in the apartment at 4:30. Raised issues with host about the dirty pool (which I had to empty and clean myself and only got working on the last day). The host did provide a partial refund which was fair but insisted that his staff weren't rude and that the pool was clean despite the evidence to the contrary and the changing of stories by the staff. Hosts response to the issues was not satisfactory. The downstairs bed is extremely uncomfortable and the upstairs room doesn't have a working lock on it, which for me was a security concern as the apartments next door can climb over the wall. Overall bad experience and doesn't live up to the companies name of Rios finest penthouses.