It was a pleasant stay, despite some expectation issues.
The location is perfect, safe neighborhood and all. Taking a walk at night is fine, got many good places to eat too. However, the listing is a bit exaggerated in my opinion.
I would simply quote from the description. First, "Our customer support level is unheard of," hmm...? I felt the staff were somewhat indifferent, maybe because the hostel was pretty empty (August is a low-season for tourism?) By the way, although the Wi-Fi has a long and difficult password, its awesome speed was really unheard of!!
The cook lady was very helpful, and she makes delicious food! Quote, "We are light years ahead the vast majority of the hostels in terms of service, staff, personality, fun, etc..." Hmm, after living two months in Brazil, I thought I got the Brazilian way of "fun", maybe not yet...
One more quote, "Multi-lingual staff: Portuguese, English, Spanish, French, Italian, Hebrew." Well, I didn't even know the staff spoke good English or not, but Spanish for sure. Oh yes, they are cool about bringing friends to the bar area.
I liked the place, after all, and I also got to know a nice friend. Thanks!