Natasha refused to cancel my order even though I requested 20 days in advance.
Natash did not let me enter the apartment before check-in time.
The level of cleanliness, especially of the sofa, is so bad
And if all this was not enough? Natash wanted to replace a sofa at my expense!!!!
SO UNRELIABLE!
wash machine is missing although it's mentioned.
i have more than 5 years and 10 orders on Airbnb
this is the first so so bad experience.
people like her sholdn't be on this platform.