Guatam was available at all times and provided prompt responses to all my inquiries and questions from the months leading up to our stay and throughout our stay. He went as far as checking in during our stay to assure everything was to our liking and there were no issues or further questions. The apartment as described in his post was exactly as expected when we arrived. We were provided the proper amount of towels, clean linens and pillows required. The apartment was in great shape, and we loved the excess bathrooms (4 in total!), to go with a safe and secure building with a 24/7 doorman just a 10 minute walk from Copacabana beach! Thank you Guatam and to Ulrich a local contact in Rio who checked us in for all their help and hospitality!