Rented this place because of its location, spaciousness and washing machine. Besides the fact that overall the place wasn’t up to snuff in terms of cleanliness, with sticky or dusty surfaces, dirty floors, clutter in one of the bathrooms and the room adjacent to it, what made the stay unpleasant was the fact that the A/C in one of the two rooms wasn’t working and the fan in the other room wasn’t even there (as it should have been based on the pictures). The first day we adapted thinking that Luisa would commit to her word, come over, greet us (as advertised) and check with us on any of the encountered issues. But Luisa just bought time, never came, or never sent anyone to fix the washing machine (we were coming from days without washing our clothes) and the A/C for that matter, and what was supposed to be a relaxed 3-day trip with family in Rio turned out to be a borderline muggy and unhygienic stay. Luisa has too many properties under her belt and simply cannot attend to her guests.