This was a generally good experience but also a bit of a mixed bag. Firstly, the apartment is in an amazing location and is a good size. It's not cheap but that's a reflection of the location.
The communication once we were there was good [if a little matter-of-fact]. However, there were no instructions before arrival, no check-in and no instructions anywhere. We just had to ask the doorman to let us in and work everything out for ourselves.
Generally, I would say that we were very comfortable there but the apartment could do with some TLC - and it could do with some new furniture, the sofa is particularly uncomfortable.
The hosts were very accommodating when we were a bit late checking out.