The apartment looked as it was pictured. Very modern, organized and clean . We did not get to meet Durval, but his friend, Andrea received us. Andrea spent significant amount of time helping us settled in, showing us how to use each appliance as well as brought in breakfast for us for the check-in day. She also was very eager on offering us suggestions of places to visit, as well as transportation advices. Both Andrea and Durval were accessible for questions by phone/message through out the entire duration of stays.