N„o gostei do apartamento. Estava muito calor e o ar condicionado n„o funcionava, passei minhas fÈrias enchendo baldinho de ·gua e jogando na privada porque a descarga tambÈm n„o funcionava, sem contar o pÈssimo odor de mofo dentro dos arm·rios e o forninho que estava cheio de ferrugem. Me senti lesada com as condiÁıes do apartamento.O mÌnimo que poderia ter sido feito era um pedido de desculpas, mas n„o foi o que aconteceu, fui chamada de grosseira por n„o ter atendido o telefone "na praia" apÛs minha reclamaÁ„o. Acho que nada poderia ter sido feito depois da minha chegada no apartamento e sim antes, pois È uma falta de consideraÁ„o fazer com que eu perca tempo nas minhas fÈrias esperando um serviÁo tÈcnico chegar para arrumar uma coisa que teria que ter sido visto antes.

When I arrived from my 20+ hour flight to Rio, the AC was blowing hot air and the toilet did not flush. I notified the host the same night I arrived.

Why was the apartment not checked before our arrival? The host does not take care of things personally.

The host responded with a DEMAND to coordinate with her and arrange for a repairman for HER apartment. She did not come to the apartment to coordinate and supervise a repairman in to fix things. She requested that I do that for her!

The host repeatedly referred to me as a bad guest for not responding to her requests to do her job while I was on vacation, on the beach, with no phone, with no internet, and from another country.

The host told me the plug was loose that is why the AC is not cold! I am an electrical engineer, I know how to plug something in.

The host also said I did not hold the flush long enough. Trust me, when you are staring at the toilet, you will hold the flush forever if that is what it takes.

Imagine paying for an apartment and living in a situation worse than a favela, really HOT and no toilet. We left the apartment early, we couldn't sleep. Unless you would like to WORK for your host during your vacation, I advise you NOT to choose this host. Find a host that cares enough to check your apartment and takes care of things personally. NOT worth losing your vacation in beautiful Rio.