I had a great time staying at Charles apartment. He was very responsive when I had some question before the stay and even arranged a driver to pick me up from the airport. The apartment is in a great location with many shops, bars and restaurants around and only 5 minutes walk to Ipanema beach. The staff at the reception is very friendly and you can always leave the keys there so you don't have to carry them around. The interior of the apartment is very nice and Charles has a great selection of books. Everything is clean and a cleaning lady comes every day. So it's the service of a hotel but in a much cozier atmosphere.