This is the worst Airbnb experience I've had in my life. Elisa has stolen money from me and my partner. Apart from that, the room was extremely dirty, the host was never there and the house was an absolute mess, disgusting bathrooms and dirty matresses. cockroaches and mice on a daily basis. There was a dog that was not listed, a young dog that was very annoying. There was also a cat that was not listed. Elisa has been ignoring our messages since she stole from us. Do not book anything with her, I find her extremely unreliable, unprofessional and disrespectful. She has been the worst host I've ever had and I am trying to solve this problem with airbnb. She also sent us her bank account details so we would book the house outside of airbnb, which was a red flag. This is when we canceled the house and she stole almost 2k from me (cancellation policy, apparently). Elisa does not follow the safety guidelines for airbnb, she has been extremely disrespectful and for that we will try to get her listing removed from airbnb.