While chatting, a few days later the Hostess asked me about my coming to Brazil, and I just confirmed that I would be in Brazil. well one day before the simulation I made for the booking, the hostess sends me a chat informing me that the key was at the reception, because I did not make this booking! I have already reported to the site about what happened. So be careful when talking to her !! After I showed surprise, with the booking, she didn't speak to me, I had to go to the apartment without power, getting there, after 5 days, she didn't answer me + and everything is missing inside the apartment, like, mirror, the pots and pans are small, have no shape of ice, pyrex, bowls and especially a washing machine, air conditioning also does not work. At check in I felt lost, When I took the key and got into the apartment I had guidance on nothing and the internet is another password, not the one shown on the modem, I stayed 3 hours to find the password. I do not recommend this place for holidays!!