I have never had a need to leave a less than great Abnb review. Unfortunately, this will be it. The apartment is nice and clean, but we did encounter a number of issues that went unresolved or unacknowledged. The kitchen sliding window does not lock, but host alleges it isn’t a problem because the area is controlled. There is a large landing 3 feet below the window that can be accessed by other apartments, so we felt uneasy. The apartment is secured by a Yale digital lock, which is nice, but we were unsure whether the host changes the 4-digit Key after each guest. The living room a/c would not cool (only blew warm air), there were no instructions on using the washing machine. It requires the user to follow a specific order of steps before it will activate. The host took a day to respond to our inquiry, which created a bit of an issue for us. There was no toilet paper in the entire apartment and the host offered no solution. Of course, we simply walked the 2 blocks to the grocery store and bought some, but this should be unnecessary.
All those issues aside, I believe they are easily correctable and if corrected, I would stay here again. I assume communication was less than great due to the new year holiday. The apartment is spacious, has great modern lighting, 1.5 bathrooms, plenty of sheets and towels and the list goes on. The apartment appeared to be very clean. The water pressure is amazing, but a little challenging to hold a consistent temperature. The building itself appeared modern inside with brand new looking elevators and a 24 hour guard.