The unit is as thé photos indicate. I had problem accessing the unit as he has the wrong door code in the Airbnb message. I had to contact him, have the portaria contact him as well. It took him over an hour to respond. Early am the toilet would not flush. I texted him 5-6 times with no response. I called Airbnb who also said they could not reach him. When he finally did respond he said the same thing he said when I was unable to reach him on arrival. He had poor internet service where he was. I told him the toilet was not flushing and he said basically I should try to fix it. I told him I was not a plumber and didn’t want to break it and this was his responsibility. He said he would see if someone in the building could come. Never happened. I eventually ended up using pans of water to flush the toilet. Airbnb asked me to send videos of the toilet not flushing. I sent two. I spoke to no less than 4 Airbnb employees each saying they would help resolve this issue but then sending me an email saying their shift had ended and they would pass it on tô the next person. I did try to fix the toilet but had little success. If not for these two issues I would rate the apartment at as 3.5/4. There where no paper towels, no pots or pans. I used a flower vase to dump water down the toilet. Overall it was not a very good experience. I don’t like leaving reviews such as these and had the host responded in a timely manner and resolved the issue I would likely give the overall experience a higher rating. I must also give AIRBNB a thumbs down on customer service.