Cristiane is very friendly and reacted very quickly on our messages. The location is really great! Very close to Copacabana beach and also close to most of the sites to be seen in Rio. We loved the neighborhood vibe. The apartment is looking very nice and hip. All was cleaned before we came and there was enough bedding and towels. The double bed was comfy but we were disappointed by the sofa bed (to hard) and the extra mattresses (very thin). But we would still recommend this appartement. Very nice!