I walked in and was greeted by Patricia, who offered me refreshments and showed me the apartment. She was very responsive during the stay and very respectful of our belongings when she cleaned up. We arrived earlier than check in time and Cesar was amiable and flexible with letting us check in earlier than typical. He sent some wonderful recommendations of places to go, a variety of different activities to engage in. The neighborhood itself is gorgeous and walkable and people seem willing to engage in case you need directions or help with anything.