Danielle was an awesome hostess! She was helpful and responsive to my requests. It took a little time for the doorman to warm up to us but they eventually were friendly and helpful as well. The elevator is old-school and you have to carry your own luggage. Inside the apartment was very nice, clean, and well furnished. We were there for Carnaval so it was very noisy outside including people yelling, dogs barking, and cars revving. If you are plus size, the toilet and shower are a little small but overall, we all were grateful for this home away from home.