Overall it was a disappointing experience. Whilst the pictures looked promising and Hestia was very responsive before our arrival, things went downhill since got there. We found cockroaches in the kitchen and the bedroom where kids were sleeping. There was a lot of noise coming from the bars downstairs which didn’t get quiet until middle of the night - because there’s a lot of echo between houses and the windows don’t shut properly, it felt like you’re right in the pub itself. The TV didn’t work and the internet was working intermittently. The bathroom was dirty and one of the toilets was not working properly. Unfortunately throughout our stay I was in constant contact with the host trying to get her to fix things. Surprisingly no action. None of our concerns were addressed. Instead from the communication I felt like we should have been grateful for staying in the apartment. I am not convinced that the host quite grasps how to deal with customers and address issues when they arise.