Check-in was good and communication prior to our arrival.
The sofa bed was horrible. I think it was totally broken...we really struggled sleeping on it. If you're alone then not a problem since there's another bed in the flat as well.
Multiple towels very nice, everything worked (shower, kitchen equipment, washing machine and safety box) well.
Few points I'd like to highlight before booking:
The "lift" was broken many days. There are about 350 steps to the flat. It was super hot (35-42°C) in Rio during our stay and climbing up those stears with groceries etc was horrible even we are in a pretty good condition. So if you're not in a good condition, we wouldm't recommed. For 2 days maybe but having climbed up those stairs for 2 weeks was enough for us, thus we decided to leave 1 week early.
It was also the holiday season (Jan) and we basically didn't sleep properly for 2 weeks because of the bed and the parties and loud music. So if you're not very into baile funk music and need more sleep than few hours in the morning (the parties a little further away stopped around 5-6 am when the people chilling close to the flat put their volumes to the max). Sleeping time was about between 7-10. But as sead, it was the holiday season and we don't know if that's always the case. We doubt that it is, so don't be too afraid of the load music.
Naturally, there's a lot of litter, poo and rats. It's a favela. If you're ok with that then no worries. We walked to the favela even at night and everything was ok. Uber drivers refused to enter the road to the favela though so we just carried our backpacks there and back and got uber outside the favela.
Great experience for us. Good flat excluding the sofabed!!