Guilherme (the host), was very helpful. He gave me detailed instructions about the local whereabouts (maps included). Also, he explained me how to get safely at night to the apartment and even sent me a video explaining a couple more things. He was also kind to leave a bottle of water, coffee and soap as a welcome gift, for my flight arrived in RJ late at night. Finally, he wrote detailed instructions on how to do the checkout. Overall experience: 100% satisfied.