Jennifer was very helpful from the moment we enquired to the time we left. She recommended us tours, local areas of interest, arranged airport pickup/drop off and made herself available to us should we need any help when in Rio (useful as we didn't speak Portuguese!) The apartment itself was well presented, clean and unique. Location was ideal as we could get to anywhere in the city easily either by taxi, metro or walking. Santa Teresa felt very safe (even during the hectic carnival week) and had a number of quaint bars and restaurants. The views from the balcony were also spectacular! I'd highly recommend for anyone thinking of visiting Rio.