Very easy to communicate with Dulce. She responded to us usually within minutes of sending messages. We arrived and parked our car no problem. The apartment was spotless and clean. We were surprised that it has a balcony and a large terrace on the upper floor. The apartment is VERY central to the best nightlife and beaches in ipanema but it is not noisy because the apartment faces the back and is on the 10th floor of a doorman elevator building. We loved sitting on the balcony and enjoying the view of The mountains and Corcovado. Simply a great stay. Will definitely come back here next time in Ipanema.