As we got there we got given the wrong room as a group of guys were already in our room we initially booked. Diogo wasn't there on arrivals but a member of his team was and didn't speak English at all so was a bit tricky at first. They were all apologetic and diogo phoned us and got it sorted immediately so it was quickly changed and we got the room we saw in the pictures. The room was good, very clean and spacious for our suitcases and 4 big guys. Didn't see or speak to diogo for the 2 weeks we were there until departure day when we had already left. However, that wasn't a big issue to us. Would definitely return to the same apartment if I was to return to rio.