In all of my years using Airbnb this was the worst check-in experience I’ve ever had. I had a 13hr flight to Rio get delayed until 1am. Gabriela and Cecilia were unable or unwilling to accommodate and told me to check-in at 8:30am the next day and to sleep at the airport.
I was forced to find a hotel last minute when I landed in an unfamiliar city. They didn’t seem very sympathetic nor did they make an effort to alleviate it by getting Airbnb to assist or even refund me for the first night.
Additionally the air quality of the apartment is in a really poor shape and potentially dangerous. I’m not sure if it’s mildew or something else, but after my first night there I was coughing, had a sore throat, and a headache. I thought I was getting sick but every time I left the house I would feel fine. Now that I’m staying elsewhere I’m completely fine. Again, maybe it was just me!
The location is great and the apartment itself is nice, has a cozy feel and is sizable.