The unit location was perfect with a great view of the sunset from the balcony. The complex is beautiful the sauna, steam, pool areas were clean & lovely. The staff in the complex were always helpful & friendly
We we’re dissatisfied with our arrival into an uncleaned unit when we arrived a 4pm.
*The tv in the bedroom was broken.
*the coffee machine had mouldy coffee in it & we couldn’t use it.
* no filtered water was connected to the tap.
The basics were not taken care of & this made our stay a little frustrating as we were sending messages about all the cleaning & broken things when we should of being relaxing. Diana was quick to respond to our messages & communicated well to find solutions.