We stayed at this apartment with our family over Christmas. While the apartment itself is okay, the hosts communication and service could definitely be improved. It really feels like they are trying to make as much money from you as possible which unfortunately is the last impression you get from staying here. The hosts insisted on charging additional fees for energy consumption and use of towels on top of the nightly price we paid which seems quite strange for an Airbnb especially as there was no transparency about how this payment would be done or calculated. I’m a very frequent Airbnb user so I want to be fair that my comparison is to other amazing hosts we’ve stayed with around the world. I love Rio and my husband is Brazilian so this wasn’t a language barrier but perhaps a business vs. travel expectations issue.