Valeria, is extremely patient and accommodating. She reserved the space while my friends and I solidified plans. She also was very understanding when we realized that a friend needed accommodations for an additional day. She served as our tour guide and go-to person while in Rio. Although, we never met she was very responsive through text messaging and messaging apps.
The location is centrally located right in Lagoa. You can walk to both Copacabana and Ipanema beaches in 10 minutes. The Metro is really close (if you're a city walker), and it is really easy to catch a taxi.