Theresa was very helpful and accommodating! I ended up having to add a day earlier and thankfully the place was available. I arrived a few hours earlier than my friends, she greeted me warmly, gave me directions to buses and tips on local things. The place is exactly like the pictures, too bad it turned cold and we didn't get to swim in this pool. The place is well located, in a very safe area. I enjoyed this so much, I would definetly stay here again! I recommend it to anyone who likes the Santa Tereza's vibe!