First of all, you cannot beat the location and neighborhood of this apartment - one block to Ipanema beach, with bars, cafes, and restaurants right next door. It's a perfect and extremely safe spot to explore Rio. Jose was fantastic from our first email throughout the duration of our stay. He graciously and patiently answered all of our questions in a very prompt manner. As we were arriving at the airport late at night, I was a bit nervous about transportation. Jose arranged a driver to pick us up and bring us right to the apartment where Jose met us despite our very late arrival. Jose also arranged a taxi to take us to the airport for a very early departure. The apartment itself is just as pictured - spacious, clean, and lovely. There is air conditioning in the bedroom, but we found the fans to be strong enough to generate a nice breeze in the apartment. After traveling around South America, we were especially delighted to have a water cooler in the kitchen with unlimited clean, safe drinking water. This is a very thoughtful and nice touch for visitors. We honestly have no complaints and would gladly stay in the apartment again if we are lucky enough to return to Rio!