Michael was lovely, very informative and helpful. He spoke to the taxi driver to make sure we were dropped off at the right place and he met us on the street. He also organised our cab to the airport. Santa Teresa is a wonderful part of Rio and the apartment has a lovely balcony with a spectacular view. It's close to the airport and doesn't feel like a tourist destination (in a good way) but it's only a short walk to central and the metro. Michael knows the area exceptionally well and was very generous with his time and knowledge by recommending local supermarkets, bars and cafe's. The apartment itself is very spacious and had everything that we needed.