I went to Brazil on a gradcation for my daughter and invited a friend. The 3 of us loved this property. The doorman always let is in promptly. Selva communicated with me very well, at times a bit delayed but always got the job done. She arranged housekeeping services with breakfast daily. Mary was amazing eventhough she didn't speak English. Selva also arranged a private chef. Vitor was unbelievably AMAZING. H prepared a 6 course meal with 2 cocktails. We cleaned our plates at each course. I will definitely be utilizing his services on my next visit. We were able to use a translator app just find for both. The beds were very comfy and we slept like babies each night. The only con was the decor of the 3rd room, a little creepy with tiny dolls hanging from the light fixture and the pool was much smaller than what I saw in the pictures. Nonetheless, this property and host were an amazing part of my trip. I totally recommend.