Lais was very nice and helpful to me. She was easily accessible via text. She and the rest of her family made check-in very easy and I received a warm welcome. I've stayed at a lot of airbnbs and it's usually like here's your bedroom, the bathroom, wifi, and key. Her listing is surprisingly fantastic! It was way undersold when I booked with limited pics and description and no reviews so I really wasn't expecting much but was blown away! First off the listing shows a bare mini fridge, well it was stocked with like 30 different kinds of snacks, juice, soda, tea, yogurt, mints, candy, etc. Then she's showing me everything else in the room. A ceiling fan with light that operates on remote control, a first aid kit, sewing kit, extra blankets, cupboards for storing my things. She shows me my bathroom and it's mine, not shared and in my room not down the hall but there and convenient. My bathroom had things like toothpaste, toothbrush, floss, mouthwash, razor, shampoo, shower cap. All new and just for me! The fridge, bed, sheets, blankets, pillow, luxurious towels, clothes rack and hangers all new and very nice! There is even a flat screen tv on the wall. There's a clock, radio/CD player, mini led flashlight, she really put a lot of thought and care into this. The bedroom is nicely decorated. Most airbnbs I've stayed had little on the walls. You even have your own private entry if you do not want to socialize but I didn't use it, not once because her family is so friendly :) So that is just the bedroom and bathroom. Her apartment is actually very big and you can enjoy yourself in many places including the dining room, living room and terrace. It's a very clean home and nobody there smokes. There is a dog but absolutely zero animal smells so don't let the dog thing deter you.
The first day I was there her mom wanted to know what I like to eat. I thought it was like a general question to find out if they had some of those foods in the fridge but it was really like a waitress taking my order because she went to the store, came back and cooked it! The next morning breakfast is on the table! I didn't know it was bnb but Lais said yes we offer our guest breakfast so ok, sweet. Many choices including fruits I've never seen. Breakfast was waiting for me each morning. They were also able to show me some of the local desirable areas. From her grandfather down to her dog, they are all very nice and hospitable :)