Harmony is very responsive to issues, however, the apartment is “clean” but the building is old and has a bad roach problem. Could not use the kitchen due to roaches running across the counters. Harmony acted surprised when I informed her of the issue, but a can of roach spray was in one of the cabinets. Also, the apartment is located in the “red light district” of Copacabana. There is literally a brothel right next door. The doormen were nice, professional, and helpful. They also were watchful of who was coming and going from the building (which I appreciated).