We stayed in Thomas's apartment for 5 nights and absolutely loved it. The location is ideal - close to the center of town and tram stops nearby in case you are traveling in by train. We didn't get to meet Thomas, but he was extremely quick to respond to our messages. Our outbound flight was actually rerouted, so we arrived to Ghent much later than anticipated, but Thomas provided easy instructions to get situated even after the cafe was closed.
The apartment was just as described, the photos are spot-on! Linens, towels, soap, etc. were provided along with some kitchen essentials. We didn't use the kitchen at all since the apartment is above Cafe Labath, and we got our coffee and breakfast from downstairs. The baristas are all very lovely and gave us tips for around town.
Definitely take the steep steps into consideration if you are staying here - we didn't have any issue with them, but some may. It was practice for all the castles and old buildings we visited on our trip!
We would gladly return if we find ourselves in Ghent in the future.