We had an excellent stay in Ghent and had enjoyed our accommodation.
Good points were the excellent location, cleanliness and first class communication.
Bad points were the very steep stairs without a full ballustrade which created issues for our young children and required supervision. Also there was a smell of drains on the ground floor.
The good points far outweigh the bad and many occur because of the conversion of an old building which is why the location is so good in the old central neighbourhood.