The apartment was beautiful and in an amazing location right in the center of the city. Unfortunately, the host was extremely unresponsive during check in and throughout the weekend. We were unable to get into the apartment at 3pm (check in time) and had to contact the host and airbnb. The host did not respond until 10pm after we had checked into a hotel. We ended up cancelling the hotel because we wanted to stay in the airbnb and she did give us a generous discount due to the complication which was very generous and greatly appreciated. However, upon entry we found out that the wifi and tv did not work. We contacted the host and she was responsive and said she sent someone to fix it but no one came and it proceeded to not work for the duration of the stay. There were also no paper towels and only one roll of toilet paper (for 4 people for 2 nights). I contacted the host about this as well but did not receive a reply. Overall, the apartment was lovely but communication was a challenge.