Helena was a kind person with a very cute dog but we honestly didn’t have the best experience right from the start. The bedroom and bathroom were uncleaned and very dirty upon arrival. Right away we mentioned to Helena that the room seemed dirty and was covered with hairs from the previous stay and she
immediately came to clean. The thing is that we assumed she would realize there were many other dirty areas of the house/room , that were actually in worse conditions than the bedroom. The bathroom was very disgusting, urine and feces stained toilet, shower and sink with fungus and this was essentially never cleaned throughout our entire stay. We actually ended up cleaning the toilet ourselves in order to be able to use it. The smell in the kitchen/living area was very unpleasant and for us cooking there was not an option for these reasons. Lastly Helena mentioned the WiFi had not been working for weeks, including our entire stay, even though it appears in the listing as an amenity. Helena’s home does have a lot of potential to be a nice place to stay as the bedroom was large, comfortable and well light but with the cleanliness issues it made a nice stay impossible. With this said, the location was very good and well connected, very easy to get to the center/best area of Ghent but I would not recommend this.