It was a breeze booking the place. All infos about the place were readily available. The location is fantastic as it is just across a beautiful church building; lots of minimarts nearby, with Carrefour Express about 3 mins walk away; overnight parking is not too expensive and is available at a nearby covered parking; Gerald was easy to contact and replied straight away. We didn't have a hard time waiting for him to get the keys. The unit is very spacious even with 5 adults and 2 children. It is great that there are 3 bedroom and 2 showers as most places only have one shower room. We enjoyed Ghent and one major factor is the place where we stayed in. The downside would be the noise from the street and the pub downstairs as well as the smell of cigarette smoke that gets in even with the windows closed. Since we enjoyed walking in the day time, it wasn't a problem going to bed. We had a problem with the shower drain but Gerald had it fixed straight away. The place is a bit dusty perhaps because of it being right next to the street but nothing that a good vacuuming can solve.