My sister and I were very happy with our stay here. The apartment looked just like the pictures. The location was PERFECT for a stay in Ghent. We were walking distance from the major sites (and best bakeries) in Ghent, a short tram ride from the train, and we felt super safe the entire time. The kitchen was well stocked which is great for longer stays (we were able to make dinners and save a little money). We were greeted by a friend of the host who was super flexible with our arrival time and she was very friendly. You can access the apartment via elevator. Overall, highly recommend this space!