We never had the opportunity to meet Philip or Fabi, but Philip did his best to be in touch with us, even though we were handicapped by phones that were not working in Belgium. I borrowed a phone from a friendly stranger when we arrived at the apartment building and left a message for Philip and he called back quickly and gave us all necessary information for us to get into the apartment.
Since we came in by car, the free parking in a lot that is next to the apartment building was a real plus. The place is great, plenty of room, good and well equipped kitchen, shower works fine. There is also a balcony where you can sit and look out over the city of Ghent. I would highly recommend this place.