The apartment was clean, tastefully decorated and located in a quiet neighbourhood. The building and apartment are step free. It was close to many of the major attractions. The kitchen was well stocked and included all the appliances one would need. Carmen included food staples for a good start. Laundry was in suite which included a washer, separate dryer and drying rack. I found the couch/spare bed uncomfortable. Extra touches such as throw blankets and stuffed animals made the apartment homey. Carmen's list of restaurants were useful. We especially enjoyed Parnassus. The apartment easily met our needs. We would recommend Carmen's apartment to family and friends.