Charlotte is super friendly, and has great tips and suggestions for exploring Ghent! She really made us feel welcome and at home, and her apartment is spacious and nicely done. The apartment is ideally located, just about a 15-minute walk to the historic center and with bus and tram service steps from the door. Our room was large and had a huge window with a view to the park across the road. The bed was the most comfortable we slept in during our trip!