The apartment was very comfortable for our three night mid-week stay. The bed, linen and towels were good quality; the kitchen was well equipped with new and matching items. It was more like an upmarket hotel suite in a minimal style. It had loads of light, was warm and in an excellent location very close to the beautiful streets and canals of the centre of Ghent. And close to tram to get to station. We did hear some footsteps above, but was not excessive or intrusive - and much less than other apartments I have stayed in.
Gaining access and meeting our host were easy. In fact, our host was very responsive, flexible and helpful with directions and other queries.