We booked our stay with Tobby the night before arriving in Ghent. He was very easy to communicate with, fast with responding, and clear in his directions on how to get to the apt. The apt was very clean, the living room cosy, and the bed comfortable. We dropped our bags upon arriving and took the tram back into city center, a short 10 min tram away. We met Tobby that evening and he was very polite and friendly. The next morning he had left breakfast of cereal and toast, tea and coffee. His 2 cats are very cute. Had a great stay overall, would recommend to a friend!