Charlotte was very nice and welcoming.
The room was as described with a comfy bed.
Toilets are shared but private bathroom is indeed provided with tons of different body wash to choose from.
There is smoking in the living room. It leaves a light smell in the appartement so air freshners are provided.
The location is absolutely perfect, at the entry of the city center, next to the tram and 20 min on foot from the train station.