Very unpleasant experience staying here with my older mother!!! Never experienced this before via airbnb.. we were very much looking forward and on first hand everything seemed to go relaxed (we could check in more early for example). The place was at a ok location, but was very small and unprivate (no bathroom door) and not as descripted (no airco, no wifi, no private garden, not brand new, broken kitchen doors). The heat in the summer is unbearable in de bedroom without the airco and without windows that could open without getting muscitos in (40-45 degrees). Especially for my mother this was very heavy. We tried to make it better by sleeping apart (we made up the bedbank) and putting on the fan which made a lot of noice (and unfortunatly the earplugs left a mark on the pillowcover).
But especially the aftermath with frauke was very unpleasant, she falsly accused us of breaking things ( the broken kitchen doors, making up an extra bed, saying there was dirt everywhere while we cleaned the house, she was very angry about the marks on the pillowcover). She was angry we also made the other bed, falsly saying we would have stayed there with more persons, asking us a lot of money for all these false accusations, and threatens to write a bad review when we would not immediatly pay via private chat/private link. It wasnt clear for us the (very small) bathrooms also needed to be cleaned by us so we tried to figure out to pay a reasonable amount for that (because off course, apart from the other false accusations, that one was on us). But it wasnt possible to get to an mature converstion and solution and she kept asking 160€ (after intevene of airbnb still 80€) for this. We are very sorry to end our great weekend gent (the city is highly recommended) in this way, with a threatening and very unpleasant communication with the host. It all feels like a big scam. We are in contact with airbnb and really hope to solve this soon