Karen contacted me a few days before our arrival as we were the first guests through AirBnB. The flat is spacious and is in a building which has a very helpful reception desk. Upon arrival we were shown around by one of the staff on what to do with the bins, use the gym and the swimming pool. As we were there to visit a relative in the nearby hospital this was a perfect location for us.
Once the tram lines are open this would be perfect to visit Gent but be in a more quiet area.
We would definitely recommend.