We stayed at the room on the first floor for two nights. Everything was well-organized and check-in went very smooth. Everything we needed was there, the location was perfect and Kristof is a very nice host (very smooth communication)!
The rooms are a bit noisy, for us this was not a problem, but if the neighbours on the floor above you would throw a party, you could join without going upstairs ;)
One thing we missed a bit is bright light in the sleeping room (bathroom was ok). The light in the sleeping room is very cosy, but a bit dark if you want to use the big mirror. :)
Over-all we would certainly recommend this place to stay a few days in Ghent! :)