We have spent two bad days and nights in this appartment, sleeping in coats and being cold all the time as the heating didint work. Staying in these unbearable conditions we did not even enjoy our stay in Gent, only looking for cafes and places where it would be warm, all of us are now ill. Not mentioning the dirty appartment, and clogged shower and sink drain, and the fact that instead of fixing the problem immediately, an automatic message was sent to us and later on we had to repair it ourselves only with his photo guidance. This is definitely not something that one should pay for. We do acknowledge an apology of the owner, but it was not a professional attitude.