Thomas was extremely welcoming to us. He even made an effort to speak Spanish to us which was greatly appreciated. He met up with us to show us around the flat and explain how things worked. He also welcomed us with a nice nice packet of coffee from the lovely coffee shop he owns, biscuits and a selection of water bottles. The cleanliness of the flat was spot on. The bed in the master bedroom was very comfortable and the flat was very well equipped with plenty of towels and kitchen equipment. The flat itself is very high-spec, well designed and spacious. The location is very convenient if you are looking to visit Brussels, Gent and Bruges by car which we were. Is about 9 mins away from the centre of Gent and is very easy to park there.