No instructions were provided about where to wait if coming by car. If you are driving, there is nowhere to stop in front of the apartment so park somewhere else and ask her to tell you when she is downstairs so you can go to the garage to be let in. Anna was very rude when we met her to check in. We had to wait for her to come down to check us in as there's no self-check in. She did not tell us how we could get the car out if we wanted to drive anywhere during our stay. When you walk into the apartment there is a strong odour of cigarette smoke. Thankfully we had asthma medication (puffers) with us as it was irritating to our throats and difficult to breathe. The room is very dusty and we both woke up in the middle of the night needing our allergy medications. The bathroom and shower were clean and towels were provided. You don't have acess to the kitchen but she has provided tea and coffee in the room. It is easily a 25 to 30 minute walk to the sites to see in the city centre.