Trui was very informative, she responded to messages fast, she suggested the most convenient way to get into ghent city centre. She also provided tourist attraction flyers in multiple languages right at the door entrance. Kitchen and dining area are always available for use. Trui labelled usage instructions clearly visible for her guests. She was friendly and helpful, nice host and nice medieval stay in a quiet street with uncountable restaurants to choose from. Near to attractions, within walking distance. Nice canal at the back and shopping area is nearby.