My partner and I loved staying at Thomas' apartment. He messaged us before our stay to check in, and make sure we would be able to get in alright. When we arrived, the café staff greeted us and the manager of the café (Thomas' sister, I think she said) showed us around the apartment. The apartment was even lovelier than the photos showed, and it was a snap getting from the accommodation to nearby restaurants (there are so many fantastic places in Ghent!). The café team were really friendly and courteous - and the complimentary coffee in the morning was great, too.
When we checked out, we were able to leave our luggage until later in the day without any dramas at all. We could not have asked for anything more, except perhaps a few more nights in Ghent. Hopefully we'll be back sooner, rather than later, to both Ghent and this accommodation.