We stayed at Carmen's apartment in Ghent for four nights early in May.
Carmen has two apartments in the building: we were originally interested in the one on the first floor, but availability led us take that on the second which Carmen had advised was a little smaller.
As it turns out the apartment was spacious, second floor was not a problem as there was a lift and the apartment faced a courtyard, not the road, and was extremely quiet.
Finding the apartment was not without just a little trauma. We took the tram from the railway station and disembarked at Korenmarkt as instructed. No problems with this although later we worked out that staying aboard a further two stops provided better access to the address. On finding Oude Houtlei 13, we discovered there were a series of buildings and it took a while to find that we needed 13C: we may have been told this by Carmen but at the time did not know what we were looking for.
The apartment is well located near all the historic, interesting areas of Ghent. A well stocked supermarket was nearby: I am a coeliac and look for gluten free bread which it stocked.
We did not meet Carmen but exchanged frequent emails: also during the stay. Key pickup directions were provided which worked smoothly. Communications were good throughout but we would have looked to meet.
The apartment met all our expectations: only minor shortcoming, easily rectified, was a lack of kitchen utensils. Meany we had to improvise a little when using the kitchen.
Overall - a thoroughly enjoyable stay