Helena is a wonderful person and has the best intentions, but the experience we had was not good and we personally would not stay again.
In short:
There is a very narrow staircase that you have to climb up 2 levels, this isn’t noted in the listing.
She has a dog and the dog was obviously in our bed, subsequently there was dog hair through all the sheets and comforter.
There was no light in the bathroom and it wasn’t cleaned at all. Toilet and shower were filthy.
The WiFi didn’t work upstairs in the room, you had to walk down the stairs in order for it to work.
The common areas were not cleaned, but in Helenas defense she did mention this.
It was disappointing to read back through the reviews and discover this isn’t the first time this has happened. Other people had experienced the exact same issues, so shame on us.
We only stayed one night and left first thing the next morning for a hotel. Never have we ever had to do that.
As I mentioned Helena is a lovely person and has the best intentions, but this Airbnb is just lacking some basics and cleanliness, especially for the money you are paying.