Great flat. as in photos. Comfortable beds. Unfortunately we were without hot water and heating for the first 36 hours of our trip. Cold November. There were multiple problems with the central heating. some of which the host knew about because the house manual had instructionson what to do when the heating didn't work. Unfortunately the instructions were incomplete on what to do. Left 4 messages for the host who didn't get back to us for 14 hours. Not just boiler not working. Also radiator and room thermostat. This impacted on our holiday a lot. Not happy.