Very clean, cute apartment! Nathalie is excellent with communication and check-in was a breeze! The beds were very comfortable and well-stocked with dishes, pots, and pans. You will need to bring your own shower supplies, however. As others have noted, this apartment is not centrally located in the historic downtown. It was about a 25 minute walk for us. It is a short walk to a tram or bus stop but the local stop did not have a ticket machine. We then had to walk to the next stop where the ticket machine was broken. At that point, it was easier just to walk to downtown. Gent is small and we like walking so this was absolutely no trouble. But for those who do not want to walk long distances, this might be an issue.