Leonard was helpful- both by helping us with the suitcases and by fixing our internet when a problem present itself. The private space was at a great location and it was convenient. Truth be told the room could do with a fresh coat of paint and the sofa covers could do with a wash. Also it had the vibe of a hostel and you could hear voices and sounds coming from other rooms. A nice touch was that Leonard provided us with a list of suggestions which proved to be very handy.