We had a great experience and Akira made us feel very welcome. He was very kind and patient when we were late due to busy traffic and he gave us recommendations regarding bars and cafes. The place is located just around the corner of castle Gravensteen and the tourist information office. All of Gent's major old town sights are within walking distance. The appartment is very bright, was perfectly clean, and the bed was comfortable. Very pleased with high speed wifi. Can't think of anything that wasn't right. Would definitely book again!