Dirk was incredibly nice and friendly and even let us keep our bags past check out. Check in went smoothly but the check out process & his communication was a bit rocky. We had a lot of bags as we are living in europe for 6 months and we did not know how twisty and narrow his stair cases were and how many there were. I wish that was said on his listing. We also did not know that he had 2 bedrooms that he was renting out, not just the one in the listing. Our room was on the 2nd floor but there is also one on the third floor. The listing says it had blackout curtains but the sun went through, there is no AC so we had to keep the window open all night and because the neighborhood was so busy we did not get a lot of sleep. You hear every sound. Because we did not know about the stairs we had to leave our luggage in the living room and risk the 3 women staying in the room above us potentially taking our items. Upon checkout, we were not told where to put the key when we went back for our luggage in the afternoon. We left it on the table in the kitchen, however, we didn’t realize the front door to leave the building locked from both sides and we actually ended up trapped INSIDE his building but outside the Airbnb and had to knock on his neighbors’ doors to get a key and let us out. Ended up having to cancel our Uber, missed our bus, and lost a lot of money because he was not responding to me to be able to let us out of his building. I wish communication was a bit better with him.