We did not personally meet Lahkim, but did meet his associates and they were very helpful (even with the language barrier)! The people are definitely worthy of a five star review, but I would give the room more of a 3.5/4 based upon the location and general amenities. There is a nightclub next store which we did not realize until we arrived and it was pretty loud at night with people entering and exiting the club. It's a great central location otherwise to get around Antwerp, but since I was staying with my family, it was not the best first impression. Additionally, our unit did not have some creature comforts which would have been standard in a hotel like a microwave and hair dryer--I will make sure to double check in the future about these items. Finally, the bathroom shower did leak and cause the floor to be wet for most of our stay, so just be careful of that too. Overall, it's a good apartment in a great location, but missing some basics and the location may not be the best for families.