The boat was cold at night and the heating did not work. However, what truly ruined my experience were Tom's passive aggressive messages and their unnecessary lack of hospitality. I made the mistake of taking one chair from the boat's living room to the deck so that a colleague of mine could sit with me and grab a beer - just as Tom himself had earlier recommended. Tom even saw me sitting with this friend and having a beer - he waved at us. However, he later sent me an angry and condescending message scolding me for taking one of the living room's chairs outside, even though they are unremarkable, cheap chairs (hard plastic and steel), and all we did was sit on them for a couple of hours anyway. Then Tom he warned me to better "respect" the check-out time so that he could clean the room for the next guests, even though I never asked him for a late check-out time or was in any other way unfriendly towards him. I went for a business trip and spent most of the days at university anyway. Why would I not "respect it"? And why the tone? I gave Tom no reason to talk to me like this. Perhaps he is used to people talking to him in a denigrating manner and that's why he does the same to other people. Or perhaps he is just an arrogant and unpleasant little man. Either way, he's a poor mannered, greedy and unwelcoming host.