The apartment was very easy to find and check in to. It is not suitable for those with mobility issues, as it is at the top of 2 very steep flights of stairs. We felt very safe in the apartment and in the neighborhood. It is close to Berchem station and many local eateries. (Be sure to make a reservation and try the brunch at Salt and Mint). Lucy was a very responsive host, and we had no difficulties during our stay.