An was very welcoming, although we didn't find out until after booking that check in was between 5pm and 5.45pm, which restricted our travel options for the day. The room and bathroom were lovely and clean and An provided lots of brochures about Antwerp to help us plan our trip. The bed was a little strange as the base wasn't as wide as the mattress so you sort of rolled off to the sides. But otherwise we were comfortable and enjoyed our stay.