Charlotte was very kind and always answered quickly to any doubts we could have about the apartment. The apartment was very well equipped with everything you might need for a long stay. It looked like the pictures. One thing I didn't notice when looking at these was that there is no door between the bathroom and the kitchen, except for a moving screen. This highly reduced the sense of privacy. It is heated through radiators, and when they are ON the temperature is fine, but there is no temperature control inside the flat, it was turned ON and OFF according to a preset schedule that didn't always match our routine. It is located in an overall quiet area at around 17 minutes walking distance from Antwerpen Centraal train station.