Don't stay at this place and don't stay with any of the listings that these people post. They are not customer friendly at all. There is stains everywhere, it does not look like the picture, the building is so loud you can hear every single sound, the doorknob was loose and came out and the bed was not comfortable at all. There was a party right above us and went up there to ask them to turn it down. It wasn't that they were being loud it was mainly because the walls and ceilings are so thin you can hear everything. We could not sleep until 5 in the morning and it ruined our whole stay in Belgium. I called Signe and she was not able to help me in any way, she was not trying to find a solution or being customer friendly. I told her she should find a solution as I booked it for two nights and we weren't going to stay another night. I wanted a refund for the remaining night, not for the night we spent but she said she wasn't able to do this. She eventually came up after a lot of struggle to put us in another airbnb. We ended up going there, right away it smelled like cigarettes, one of the heaters was not working, again stains everywhere and the bed again very uncomfortable. The wifi was not working, just all together it was a nightmare. Ruined our whole stay in Belgium, I would definitely not recommend anyone to stay here. I send multiple messages and all she could say is that she wasn't in charge so she couldn't do anything about the situation. Eventually, she stopped messaging me back and we left the second Airbnb because of how bad it was.