Communication with Zaynab was very good. Whenever we contacted her, she was there for us.
Apartment is good, kitchen is really good equiped, it s little but OK.
If you have back problems, the bed could be too soft for you as it was for me :-) there is a very practical parking near the house which has a good price and Sundays is without fee . For 2 persons the apartment is perfect. 20 min walking to city center. The view is spectacular. Tram is in front of the house.