Leadin up to our trip, Laila was so responsive! Great communication. Upon arrival, Laila was incredibly welcoming and patient (as our train ran late). The flat has such an amazing sense of grandure which the beautiful photos couldn't even capture. An as far as convenience it was on the doorstep of everything! We couldn't have asked for more. Antwerp was such a wonderfully welcoming city that when we return would would love to stay here again!!