I contacted Jay from London, me and my partner were going to Amsterdam and we needed to stop somewhere, Jay agreed to us staying even though we arrived very late, and said that we had the room, we arrived and couldn't find the key to our room, one of the other ppl staying there said that there is a key above the kitchen cupboards, we got in the room, someone else was staying in the same room, we tried to find another room none were open for us!! We had to go and pay for a hotel in town which cost us almost triple the amount
So i would definitely never be going to Jay again!
To be fair he was very apologetic and was really good to refund my money but i wasted €70
I still wish him well