The location of this property is perfect. It's just 4-5 mins walk from Central station which is one of the highlights. In fact, that is the reason I reserved this place. However, what is not mentioned in the listing is the check-in process. One has to go to a place 2-2.5 kms away for check-in which is very inconvenient. We had a concert to attend to in Antwerp on the day of check-in and because of all this extra time consumed for check-in, we ended up getting to the venue late. Despite my requests to arrange for an alternative, Luca & team did not arrange for one. In fact, I did not receive response to my requests. This is not professional at all. Apart from that, the cleanliness in the apartment is compromised. Especially in the bedroom where we saw remains of food from previous guests and cobwebs in the corners of the walls. This was very disgusting! The bedsheets did not seem fresh and changed. Because of this, my wife and I caught some allergies. The dishwasher in the apartment did not have any rack to put in dishes which makes it pretty much not useful. Not to mention, there were no dishwasher detergent in the apartment as well. I was very disappointed on the whole. Advise Luca to improve the quality of the apartment and also the response time.