Leni is very friendly and accommodating. The apartment is clean and in a great location for exploring historic Gent. We found the bed to be nice and comfy. Sadly there was a bit of construction in a neighbors apartment during our stay which woke us up in the mornings. The shower was great with good water pressure. The only negative was the wifi being too weak to use (we weren't trying to stream video or anything, just check email/social media/Yelp).