When we checked in the flat was really cold just like the window was open all night. The heating was not working at all. Immediately we contacted the host and after some writing she told us that the heating is not working and can’t do something about it. She also mentioned that some guests before us told her so but she wasn’t doing anything about this. If we were alone that wouldn’t be such a big problem at all. But we travelled with a 4-year-old and a small baby. Baby was crying all night because it was so cold. Also the Wi-Fi wasn’t working but she told that it is a temporary problem and someone will fix it in the beginning of October. Already other guests back in summer had the same problem. So obviously she was lying about this and told me then that most guests don’t need the Wi-Fi anyhow. Smells like fraud to me. She then got really unfriendly and stroppy and complained why I bother her in the middle of the night (it was around 9 o’clock in the evening) she then said that if we don’t like it we can go to another hotel and tried to pushing us out the apartment (remember: with 2 small children). We have been traveling a lot around Europe on air bnb accommodations and something like this never happened to us. Guys, don’t book there especially with young kids. She sent a lot of don’ts and instructions forward for the Appartement but never said that it is freezing cold in the there and the heating and Wi-Fi isn’t working. As far I can say that she was the worst host ever! No mercy for our children, no effort to help us, just got pissed when we complained in a friendly way. Never ever, take care!