We had a great time in Antwerpen and we enjoyed the stay in the flat.
The check in was quite easy and Luca sent us all information upfront (e.g. where to find the office for the check in, where you can park the car). The office is located ca. 10 min walking from the flat which was ok. On the way to the flat you could already do some sightseeing. ;-)
We found the flat with the help of the explanations easily. Our flat was on the first floor of the building. There is no lift and the stairs are a bit narrow. So, going up- and downstairs is a bit of an adventure.
We had one issue with the flat. The heating was not working properly. I informed Luca and her team and they responded immediately and tried to help. Unfortunately, we checked in on a Sunday evening and a technician was not available. But we had at least enough blankets for the night. On the next day they helped us right away and fixed the heating. Great support!!! Thanks again.
The flat was clean, as described, all in all 👍.