Driss double booked the apartment we paid a lot of money for, only told us 30 mins before check in, and put us in another apartment that was worth a third of the price we paid. When we were only offered a late check out to compensate, we suggested instead paying the price of the place we were put in, however this wasn’t offered even after days of back and forth messaging. We did try to call the host when we initially checked in to sort things, however there was no response for 5 hours. Communication was poor before, during, and after our stay. Although we were given alternative accommodation, the experience was frustrating, time consuming, and we feel we were not given adequate compensation given the fact that the host messed up and didn’t communicate with us.