Location is very practical: close to Central Station and walking distance into the center of Antwerp, but luckily not a noisy location at all. We didn’t meet Natalia, only communicated through text and a few short phone calls. But the communication was quick and clear enough to get to the flat and find our way in without any problems. The flat itself seems brand new (as in the pictures), everything is clean and everything you need for an independent stay is there.
I don’t think anyone lives there (yet). A few little additions in the kitchen would be nice to make it more usable - but it has all the amenities you need.
Maybe not the best place if you’re looking for a homely place with a cordial host to provide lots of recommendations. But a very good place if you’re an independent traveler, looking for a base for a few days to explore Antwerp.