well I booked this place earlier this year anticipaying a "cozy" stay as the buzz word suggests . It was far from that and turned out pretty sour and ucozy.
1. With view of the health and safety /fire hazards its important to mention the lift is quite old and it stopped twice reaching second floor - my little one was terrified and also the staircase is another story,which is a spiral one - considering God forbid in case of an emergency /fire people will not be able to evacuate . I urge the Air BnB team to pay an inspection .
2.1. first of all this place should not be advertised as for 4 occupancy . The closet bed is very uncomfortable even for a child . I visited with my children and they used it and could not sleep( i reported to Bram to which he replied its a high quality mattress and individual preference ) but surely people who have good mattresses or experienced a high quality mattress can tell . It was not even 8 " and was very thin and on top that the pillows are some sort of square cushions. sofa bed was ok and thats y i suggest this place is suitable for a couple or with a travelling cot for a toddler . NOt for 4 adults .
3. The noise from the neighbouring people on floor below could be heard in the lounge even with a door shut - next door music could be heard . ( i mentioned this as well - to which the reply was cannot control the outside noise , however i was mentioning the noise inside the flats and building )
4. Also Air con was not available ( this was already mentioned and i was aware about it ) but for summer months its essential for an AC unit in that flat . one will have to open the double sliding doors in lounge but its futile . no Fan was available (i was aware ) however would be a good investment given the swealtering heat )
5.Towels were 4 small sized ,poor quality not even a proper medium sized or bath sheets .
Kids and I spend one night that is 01/08/22 and had to checked out the next day 02/08/22, as we couldnt sleep in those uncomfortable bed . Also for me the idea of going away is not to pay for a place which is mediocrely less then expectations or remotely like a home .
I lucky found an availabilty near by at Premiere Suites PLus and got spent the later trip there .
GIven the fact i booked this flat from 01/08/22 - 05/08/22 (£345) but styaed for one night and had to fork out another (£400) for my new hotel booking .
I had asked for part of refund but Bram plainly refused on two occassion , not owing any of the shortcomings .
I understand its a means to earn a living but if one can not accomodate good will gestures in hospitality then surely its wrong footing .
4. The are outside the falt door is not lit properly so when u come out of the lift which is if it luckily not scare the hell out of u before stalling at a floor , then one has to use the phone torch to get to the door .
5. the only good thing was the internet or may be the scabble game .
I would advise to think twice if u are visiting with family twice and if any elderly or small kids travelling and less able to climb stairs , this place may not be right .
Bram was available on whats app
-
He also mentioned that i should have informed him before checking myself out ! However there was not much he could do unless he had a magic wand and would replace the thin mattress / Airconditioning working and sound proofing or move the noisy neibours ....
Personally I will think twice before booking an Air BnB abroad now as this ordeal was enough to maKe me be a little skeptical .