The heating was barely on. We were shivering in the night. We had to message the host when we wanted the heating to go on. He was very slow to respond to our request regarding the heating, and when he did respond, it was always too late. Parts of the apartment were not very clean but that’s perhaps due to the fact that there was an issue with the cleaner and we were told at nearly 5 PM, that the flat wasn’t cleaned and that the host will be cleaning it himself. This is quite strange because the actual check-in time was 15:00 PM. What if we came on time?