The house is lovely – grand, with high ceilings, and also comfortable. Ann-Sophie, who showed us round, was very thorough and helpful. The location is good, near the centre and with excellent tram links.

We had arranged to arrive at 2pm, but there was no one at the house and we could not get through to Tom by phone or email. Eventually he rang us at 6:30, saying he had been on a plane and lost his phone. He was very apologetic, arranged for Ann-Sophie to let us in at 8pm, and offered to refund us one night’s rent, which we accepted. We were very glad that in the end we were able to stay in the house.

Antwerp is very attractive, especially around the Grote Markt, and we enjoyed going up the MAS tower, round the Rockoxhuis, and playing scrabble in the oldest pub in Antwerp.