The apartment is great, but the reaction of the host to my needs as a guest were not hospitable. It was 5°C outside. The airco-combi-heater did not work as it should and there was no manual; it was much too cold to spend the night there; I felt the need to leave and informed the host; the next morning I am told I should return. I personally didn't want to go back for several reasons; the host couldn't care less about this preference, since the problem was going to be solved. I paid 336 out of 400 euros. The apartment is nice and I would stay happily here hadn't I got into this disagreement.