This was an interesting stay. From the first night of arrival, An seemed agitated. Perhaps because we arrived 2.5 hrs later than we had planned due to the bus delay; we let her know of our late arrival on the way from Paris. The room is on the 3rd floor. I believe the internet router is on the 1st floor, therefore, very weak signal in the room...almost non existence, but we didn't say anything about it having seen her agitated behavior. We just went down to the first floor to use our laptop and ipod in the morning when she was not there. We stayed at An's place in the beginning of October. The night temperatures were in the 40's, and our faces and noses were freezing the first night. When we asked her how we can turn the heater on in the room, she said she doesn't turn the heater on because it is not winter yet. We explained how cold we were the night before, then she reluctantly turned the heater on for a few hours during the night. We made a reservation for 5 nights at An's place. Subsequently, we bought vegetables, fruit, and milk. An was very reluctant, again, for us to keep the food in her refrigerator...as if she didn't expect us to use the refrigerator. It was little awkward. On the first night at An's house, I developed some type of reaction...hives all over my body. The second night, my daughter developed the same symptom. We didn't know what caused the hives. We went to see a pharmacist and we were told that they were allergy reactions to something. The only change we had from Paris to Antwerp were the bed and towels from An. Not knowing exactly what caused our allergy reactions, we informed An so that she could take a necessary action after we left...clean thoroughly, sanitize, change detergent, or something. However, she became very defensive and angry without even looking at our hives. We told her we didn't know the cause of hives either and just wanted her to be aware of it. But she got so upset with us and told us to leave if we were not happy. Really? We ended up checking out early. This was definitely the most (and only one) uncomfortable stay we've had out of 7 airbnb places. An sent me a message saying that no guests after us have had any allergy reactions or problems.