I had a great experience here while I stayed for nearly 4 months :) Mao was kind, attentive, and understanding while always being available in help answer any questions about the flat, city life, and places of interest. He genuinely cares about your experience and will make sure your needs are met to your satisfaction. The beds are comfortable, the view on the balcony is stunning, the new windows that were just installed are absolutely quiet and insulated, and the new flooring makes everything feel like home :) I actually can't wait to have an excuse to come back to Antwerp to stay here again! Hands down, the best airbnb experience I've had thus far :D