Generally speaking the house was not very clean, without the necessary equipment to clean and the worst part was that we were dealing with a mouse. The support from the host was not the expected and he didn't help us to find a solution. He just explained to us that it happens because of the restaurants in the area and it is an issue of the city. There was not a closet only drawers and the WiFi did not operated and actually we didnt show any device. The advice instead was to be connected to the city freewifi or to a restaurant network. we could not be connected to none. We knew that there is not elevator but the stairs to the fifth floor were not comfortable at all.
Any time that we contacted him to help us the answer was that if we are not satisfied we are free to leave the appartment.