On the positive side:
- The apartment is very big; every room is huge (apart from the toilets).
- The location is great. You are seconds away from everything.
- Airy and lots of windows.
- Good value
- Wifi works well
Now my complaints:
- Check in is a massive issue. You have to go to the office first to collect the keys. The office operates in limited hours and they do not accept luggage storage. Basically I had to walk around in Antwerp for 2.5 hours in rain with my suitcase because of this arrangement. I would like to make this clear that this is not a family business or a grandma renting her house... this is a company that owns 200 properties. The least you can do is having a full time office that operates in basic standards.
- If you have a mobility problem, you are in trouble. The house has a lot of stairs.
- The toilets and bathrooms are a bit dated. They need improvement.
- There is no washing machine.