Helio is a nice and pleasant person to talk to. He was taking care of and was trying to keep in touch with anything I was in need of. I'm not that demanding tho.
Response time is really fast. The place is new, stylish and clean, everything you need and expect from a room in the shared building is there.
Location is a litle bit far from city center - but it's like 20 mins walk. Antwerp seems to be like 20 mins walk from anywere to the city center. There is grocery store 2 blocks away.