I wasn't thrilled with my stay. The room is clean and comfortable (NB: the bathroom is not meant for anyone above 5'5"), and the hotel is very well located. (Yes, this is a room in a hotel. Yes, you can book it for the same price or less on regular booking sites. Yes, they will treat you better if you are a regular hotel guest.) However, communication from Antoine was less than satisfactory. I was there for a work conference and *really* needed a room with an iron easily available for work clothes, and before I booked I double checked with him that this would be the case. Antoine assured me that an iron and ironing board could be put in the room when I arrived. Unfortunately, he's not the person that you actually deal with when checking in and during your stay, and what he said was not true—the iron was only available when there was someone at the reception, which was during the time that I would be at the conference. When I contacted Antoine to see if anything could be done, he offered no solutions and simply said he was sorry to hear there had been a "misunderstanding." So I had to take a break from work in order to rush to the hotel, lug the ironing board upstairs, iron my clothes, lug it back downstairs, and rush back to the conference.