Great communication letting us know if early access was available. John and Ceca provided clear instructions for effortless self check in. Despite the frigid weather, arrived to find the apartment warm and welcoming, did not realise it was over two floors (lounge and kitchen on one floor, with stairs to large bedroom and bathroom on upper floor. Really loved the apartment and struggled to drag ourselves out into the cold and hustle of the street below.
Location is on the doorstep of the Grand Place, so it can be somewhat noisy in the street below, but earplugs were provided and our sleep was not disturbed too much. Would love to visit again in warmer weather.