Fabienne's flat was nice, very clean and the neighbour who checked us in was very nice and helpful. However, Fabienne was unhelpful in messages and as a result we had some issues with checking in (which left us rushing across Brussels to get to the flat before the neighbour left for the evening, so that we could get into the flat). The flat is clean and perfectly acceptable, however it is worth noting that just a couple of things let it down-there were only two mugs in the kitchen, one was broken and the other very dirty, the towels are very, very old in the bathroom and we had an old bar of soap in the bathroom. Only small things but we felt they were worth mentioning as the flat looks a bit nicer in the photos.