Flori was extremely nice and helpful. She even left a small local map for us to find are way around and was more then willing to answer questions. It was a pretty sweet apartment to have to ourselves. She met us to give us the keys. Her place was very clean, had a washer, basic kitchen stuff and a refrigerator. I would highly recommend her place to anyone visiting brussels, it is in walking distance to every thing down town, and taking the metro to the train station is pretty basic.