Great location right in the centre, felt safe and made exploring the city so easy. Amenities are good- able to cook and prep food there if you needed. Communication is quick but often automated. Access to the department is online through an app- key codes are provided but its worth making sure you have these noted down if you don’t have access to roaming data. The apartment is as pictured- I’d recommend it for any stay in Brussels where you want your own place.
Only issues was finding it challenging to access the lobbies offered to store bags- however at the end of the stay an automated email suggested a hotel less than 10 mins away called SafeStay that charged €5 per bag to store for 24hours which I’d recommend if you don’t mind dealing with a few flights of stairs. Also bare in mind there’s an additional €500 euro deposit which is secured from your account on check in which you need available.