I didn't get to meet Nicolas but Lucrezia was there to greet us and she was good fun, introducing us to lots of good food around the area. This unit is quirky. We liked how interesting it is. There's lots of space for us, and it had a really comfortable bed. It's quiet in the evenings so we slept well. Despite it being a "basement" unit, it has plenty of light, and you wouldn't feel claustrophobic at all. The location to Bruxelles Midi cannot be beat. Super near, and so convenient if you're planning to stop over at Belgium for a couple of nights. Book it. Don't hesitate.