Excellent location, easy check-in, comfortable bed, good shower pressure, top of line appliances. Bedroom faces the inside yard and is quiet. Poor communication with the management - messages are not returned, have to call. The check-in code was not sent 2 days ahead as advertised - had to call. No WiFi for the whole stay of 4 days.The tea pot was left filled with a strong acid, possibly cleaning solution. Unknowingly, I filled it with some water and had a whole sip of this acid! The bathroom trash filled with trash. Broken window shade cords, shades will not stay open. No hair dryer, cutting board, Bread knife, the only kitchen knife is completely dull. Staines on the sofa, dirty carpets. No dining table - only an island with bar stools. The place feels uncomfortable.