There was a keybox to let ourselves in. The rooms don’t have names or numbers, so it was a bit of a guess, where the bathroom is. Second floor Door 2 from the left. Saranda answers even at night and is very friendly though we never met her in person. There were other guests, who weren’t very clean in the shared bathroom and it is a very noisy place. You can clearly hear the people on the street and I had to knock on our neighboors door to wake him after his alarm kept us awake a long time. So the walls are really thin. We left earlier and it is not possible to get a refund more than 24 hrs before you leave, which is understandable if you are a host and depend on the money. Just know that before you plan.