Both Eugenie and Ben (husband) are very warm, kind and exceptional hosts. My family member fell sick the very first day of our arrival. Eugenie helped us get the medications that very day and my family member got well. Both Eugenie and Ben are very prompt and exceptionally sincere in resolving any concern or answering any questions. They live in the same house and it is so easy to just ask them any questions the guest has. Once I called Eugenie for a simple question. She was about to board an international flight with her family. She texted me from the airplane. She really cares about the comfort of her guests. The apartment is very charming, spacious and historic site in Brussels. All the appliances work great. I loved the huge refrigerator and unlimited laundry at the same level as the apartment. Internet works great and TV has many English channels. There is LDLI supermarket right behind the apartment (1 min walk) and it is super inexpensive. Carefore express and Delhouzie markets are 10 minutes walk away. City 2 shopping mall is 20 min walk away in Rogier. The buses are 3 min walk from the apartment and metro station is 10 min walk. The apartment is located in a residential area and so there are lots of families with lots of kids. My family felt very safe in Mayeres house. We never locked the front door of the apartment because the same family lives in all levels of the house. We very much appreciated being able to cook meals which is not possible in a hotel. Besides the supermarket, there are lots of shops with fresh fruits and vegetables around the apartment. When we arrived, Eugenie had lots of food (bread, butter, cookies, chips, juice, water, fruit, jam, yogurt, coffee) for us in the refrigerator. She also had lots of supplies like dishwashing soap, hand soap, towels, cleaning supplies which made the start of our stay very comfortable. We stayed there six weeks and are very grateful for the great hospitality. We highly recommend Mayeres House for short or long stay in Brussels.