We enjoyed our stay here and Ward was very friendly and made us feel welcome. We were traveling with our 6 month son and without us even asking he provided us with a high chair, change mat, play mat etc. The accommodation is about 5min walk from the tram and metro. Please note the tram that comes to the apartment is very difficult to get on and off with a lot of luggage so would recommend taking the metro if you have a suitcase. If you don't mind a walk, we even walked to Brussels city centre (45-1hr walk). The apartment is quite spacious and close to supermarkets incl aldi. Ward was also very kind enough to come back and drop off some international power chargers for us to use.