Don’t RECOMMEND! I can not say anything about the location or cleanliness of the apartment but the behavior and communication is beyond terrible. First our flight got cancelled from Berlin due to closing of airports and there was no flight available from germany to belgium almost for 3 days. We asked for cancellation but he refused to do it (1. lack of empathy). With 12-14 hours bus we made it to brussels and arrived at 5am ( 14 hours later than our normal check in) in brussels and informed and confirmed with ahmed. At 11 pm , almost 4-5 hours before our arrival, while we are on the way he cancelled the reservation and refused to offer any help! (Non friendly) and i would just ignore all this until he wrote “ Good Luck! Brussels is big city and you will find something else” - we were 2 sisters and my mother who has disability to walk, in -5 degree weather. What a person tell this at the midnight to customer ? He could solve any problem he says he had within 12-14 hours!