Even though we stayed just one day, I can say without reservation that Julie is a lovely person. We needed a last minute booking and an early check-in that she was able to accommodate. The basement bedroom we stayed in was large, with a separate dressing/closet area. The bed was comfortable. The bathroom was just outside the door in the hallway, the toilet was separate from the shower & tub. The WiFi was a bit slow until late evening, then it worked well. There is some noise from above in the morning, not unexpected for a basement bedroom, it did not trouble us but if you like sleeping late you should be aware. Great location, easy to get around, we walked to the museums, Grand Place & Winter Market. We would stay here again!