Amazing! We had to check in earlier due to our flight time which Marcelo was very understanding about! The housekeeper awaited our arrival and provided us with coffee, fresh bread and even a map to find our way around. The apartment was exactly as described and there was nothing we could fault. It was in a perfect location with everything just on the door step. I would highly recommend to anyone and I would love to return again! He understands the need of travellers and is always happy to help.