Nicolas was great. He was there on time to meet us at the apartment and shared information on where to go to visit. The place was as pretty and comfortable as the pictures shown. It was very cosy. We were unfortunately stuck in brussels for 2 more nights due to the strikes and Nicolas very kindly hosted us for 2 more nights immediately. It was much needed as we did not have to scramble to find another place in the cold. He was also very quick to provide us with assistance to get out at the earliest possible time so we can carry on with our trip.