Ngoc Hà was super friendly and accommodating throughout my 11 days-long stay. She was happy for me to use her washing machine, as well as kitchen, and the room really did have everything I needed. And while the room could sometimes be cold, all you need to do is ask Ngoc Hà for the heating to be turned on:) Most importantly for my beginnings in my new job, the wifi was excellent for work calls, and the flat is a 5-10 mins walking distance to two train stations and a bus stop. Her cat, Tajine, is a very sociable and playful cat, and he brightened up my stay.