The apartment is perfectly located, a few minutes walk from Grand Place, which makes it possible to get to know the city by foot. It is also close to Gare Central, from which a train takes you to and from the airport in a short period of time. The Gare is also a good and safe option if you are travelling after the check out time and you need to leave your luggage somewhere.
Check-in process is very convenient as keys are left in a secure locker, so there is no problem if you arrive late.
Even though we did not meet John, he always checked on us to know if there was anything he could do to improve our stay in Brussels.