Kike was very responsive in all our queries regarding our stay. He even made arrangements to let us check in earlier as we had travelled a really long journey to reach Brussels. Our only gripe was that the wifi was wonky during our stay, but due to the provider having technical issues. The apartment was nice and quaint and easy to find, located about 10 mins walk from the main square, and 10 mins walk from Brussels Central Station. Will recommend this place to friends!