I already wrote a long review previously in this process but I will do it again just because my time here for the first month was so terrible that I need to protect future guests.
And I do not want Laurent to get away with his behaviour.
So this is what happened.
I arrived in Brussels on the 2nd of October. Before lockdown. The wi fi in the house completely did not work. There was a connection but nothing would load and I could not work at all so I started working from McDonald’s or Starbucks. I told the host about it but I was not taking seriously and nothing happened.
Then COVID hit hard and we went into lockdown. McDonald’s and Starbucks closed and I was forced to work from home. Internet was still broken. I have specifically checked with Laurent before I came by texting him on Airbnb about his wi fi as I need it to work so that I can KEEP MY JOB. He did not even bother to check it!
So for the first MONTH of my two month stay I had no internet I could rely on from Laurent and I documented the entire process, every text messages and speed test of the wi fi and I sent it to AirBnB.
First I tried to let Laurent fix it, but instead of doing that he did the bare minimum and eventually got so fed up of my complaining he came to my house and said how I am harassing him and started shouting at me that YOUTUBE works on his laptop!!!! This guy thought that because YouTube works on his laptop it means I have internet. I did multiple speed tests and for me it took 5 minutes for a page to load!
So we had a shouting match and he eventually agreed to buy data for my mobile. It worked for 3 hours and then stopped due to PPPoE problems. I asked him to call and fix it and he just IGNORED ME. So if he replies that he did everything he could it is absolute lies.
He was simply to cheap to buy actual internet for his guests and we had to connect to his houses wi fi which was too slow for us to do anything.
The EXACT same problem happened between him and my neighbours who lived 2 metres away from me and we shared a patio. They also could not work because of this guy. He risked all of our careers because of his laziness and cheapness. (Please check his other listing for their review, it’s Anais and Rudy.)
Eventually AirBnB had our back and due to the proof we provided we got a 50% refund for all of October.
Unfortunately, Laurent the immature man that he is got upset about the refund and was disrespectful, rude and even threatening to us for the rest of the stay..
One time me and my neighbours were at a nearby laundry mat and he walked by giving us threatening stares (LIKE A TEENAGER!).
He then used every excuse to shout at us and came into our home at least twice uninvited to start an argument. Once because he heard us talking about him!!!!!!
He had a party until late in the morning and then when we had a few people visit us in the evening he took the chance to come and shout at us for them to leave.
Trust me, whatever he replies. After the refund was issued he did EVERYTHING he could to make us pay.
Horrible person.
At least the house and location was great and virgine seemed really nice :)
Hope you don’t stay with him. Many better places in Brussels guys.