They tell me my room is ready and it is in the same building as the night before in my previous room. I go there, and I can't get into the lock box to get my key. The guy calls me and tells me to bang on it and try a different code-nothing works. I even show him video of said lock box. He sends maintenance. 30 min later, they're still not there. I tell him. Nothing. Finally I call him. He says I'm at the wrong address. I ask him why it took so long to give me the right address (We had already wasted 2 hours trying and failing to get the lock box to work.) He just says sorry. I go to right address. I ask for code to building. Guess what? Wrong code. I lose it at this point. No elevator in this one. Back is killing me. I get up to 3rd floor, there is no apt 4 (my apt). A guy yells at me up the stairs in French saying my room is down there. I go back down and through some back hallway and there's my room at last. The room itself is gorgeous and spacious.