Olivia is a great host. She was very helpful and easy to communicate with before, during and after the stay. Although she was out of town at the time of our visit she provided clear directions to the place and made sure we got let in upon arrival, and had even prepared a note with detailed information on how to use various facilities. Whenever we had any questions she would give helpful replies and generally made a noticeable effort to make sure we had an enjoyable stay. The apartment is great for two people - the sofa is large (and comfortable!) enough to use as an extra bed. The place was clean and fully stocked when we arrived, and Olivia had prepared towels and bedding for us to use. I can highly recommend her as a host and look forward to visiting again next time I am in Brussels!