*I DO NOT recommend staying with Urban Suites*
Cleanliness: I found insects, possibly termites, living within the table in the kitchen/family room and reported it to the host. They asked for a photo, to which I replied with one, and did not hear back from them for ~5 days until after I had checked out and returned home.
I was the one who initiated the conversation and asked if any action was taken and if compensation could be provided; as comfort wasn't possible as I was constantly checking for and killing bugs on the table, floor, and sometimes on myself. I described this issue and was told that if this were true, I would have spam messaged them with requests to address the issue. I stated that after being provided with evidence of an infestation, the onus is on the host to communicate their actions and intent, not for the guest to bombard them with questions. Our communications went nowhere, to which I then reached out to Airbnb themselves for assistance.
Check-In: Though it went smoothly, I had to reach out to the host and received details on how to enter the Airbnb ~2 hours before my check-in. This may not be an issue for locals or those with an internet plan for roaming, but for those who are neither and are unable to access the internet, this can be an issue.
Accuracy: The photos of the Airbnb are "accurate", but it's a collage of several different suites within the apartment. So although you think you're getting one particular set-up, it could in fact be another. The room itself was nice however.