Although we did not get the chance to meet Dorothee, she and her husband were very kind and friendly, offering very detailed suggestions of local restaurants and travel tips. We arrived earlier than expected but forgot to told her in advance but she adjusted the check in promptly. She also kindly help us to find a place to print our boarding passes. The apartment itself is very cozy and clean. It is also very close to Brussels Nord station and the tram station as well. It does take some time to walk to the city center. It was a very nice stay although a little bit expensive >.<