If we could give this apartment and our experience with Bruno more than 5 stars, we definitely would. The communication was great. Bruno met us at the apartment and showed us where everything was. The apartment itself is spectacular - well decorated, open, bright, clean. The location could not be any better. Literally steps from the Grand Place with a great view from the balcony. Plenty of restaurants and shops all right there. It was unseasonably warm and the apartment has AC and an elevator. We really can't say enough about our experience at this apartment. Thank you Bruno! (And don't worry, we will let you continue to wear that NY Mets hat!)