It was very easy to communicate with Michel. The appartement was beautiful but some pieces already fell apart. Since we were traveling during winter it was very cold outside and the heating didn't manage to reach a comfortable temparature in the living room. The WiFi wasn't working as well but Michel gave us another WiFi connection, which was though very unstable. We just had 2 rolls of toilet paper which was clearly not enough for 5 persons and 2 nights. We asked Michel to help us in this regard but he never replied. All in all the stay was good but those "little" things left a shade on our stay.