I highly recommend this place! They kindly accepted our request for an early check-in since we were travelling with a toddler and Ellie was there before we arrived to settle us in and show us around the apartment.
She stayed in touch through the course of our stay and answered any queries we had.
The apartment itself is spacious and very comfortably set up, accessorized with everything a family may need for their stay.
Snacks were provided for our daughter during check-in which was a lovely touch. There is a supermarket close by which was very convenient.
Location-wise you can get to most tourist spots fairly easily and there is a tram station right across the road.
Would definitely stay here again if ever in Brussels.