Cynthia is lovely and super responsive. Her place worked well for us (couple & two small kids) though as others have said, the noise from the road, in the living room, can be quite loud & the curtains are not light blocking in the living room - so if sleeping there, it's good to be aware of. The space is nice, great smart TV with Chromecast - no microwave in the kitchen, which was a small inconvenience & the shower water never went hotter than very lukewarm (though could be a building issue with any heat cutbacks this winter). Easy public transport around and check in/check out was very smooth.