We were communicated through Jacques whom we didn’t meet, but gave very detailed information on check-in instructions through a couple of useful video clips.
The apartment itself is sparkling clean and very spacious! The Netflix was not working when we were there, but we were still able to access YouTube which kept us entertained in the evening after a long day out. Unfortunately, the washer was not working as well but not a big deal. We still had a very comfortable stay nonetheless!
Location wise - it’s close to the metro and easy walk from a train station which brings us in and around Brussels.
Highly recommend!