The place itself was fine, however the customer service was terrible.
We arrived at the place and has to message to get the code for the lock box - was told, 'oh the automated message didnt send'. We then went out and came back after dinner to realise that there was no sheets for the sofa bed, and no towels, leaving our 3rd person. I messaged asking where we could find these and got a response saying 'they should be on the couch' - obviously these were not, and then they did not reply further until late morning saying the cleaner will sort it out. Our booking clearly stated we booked for 3 people but they told us there system which is different to airbnb only said 2. So one person had to sleep on the couch with no sheets and use a hand towel after showering.
We the picked up a hire car which i had mentioned when booking, only to realise there was no remote for the garage. Again, had to message as the instructions provided said there was a remote.
I was not happy with the amount of times i had to message for things that should have been sorted - all i was told that 'these things happen from time to time' - no apology or sympathy, nothing.
For people who are supposedly super hosts, probably the most rude customer service.