The apartment was really nice and clean with all the amenities a family could possibly need. Also spacious and stylish. Check in was easy and the instructions given very clear. We loved the underground parking too.
We had an issue with the heating panels and the toilet flush, but there were extra heating devices in there, so no big deal with that and the flush was fixed just after we left as it was a minor issue. So we were just a bit unlucky that it partially broke while being there.
Sam was really helpful with everything and he was responding really quickly when texted.