Mina made us feel very welcome and went to a great length to make us feel comfortable. We are from London and were in Brussels for about 10days. Because of the kids we felt we needed cable and Mina specifically organised this for us, told us we could use her cooking ingredients (although we bough ours) and was just easy to deal with. The area was convenient or us and the house also comfortable. She had a cleaner but w opted to do it ourselves and cleaned up the flat before we left.