Tica is very careful and always answer very fast. She allowed us to leave the luggage in the flat quite early. The flat is nice and well located, it is in the african neighbourhood, around 10min by walk to the city center. The only cons is that the access is a bit hidden. You have to access between two shops and then the building itself is under construction and you even have to go through some exterior area to access the flat. Room is spacious and clean.