From the first moment annick was so polite, she answered all of my questions through the app and gave me just the Information i needed. I went to her beatiful house in Brussel with my girlfriend (whos Birthday was the next day). Annick and her husband showed us a map of brussel and gabe us a list with things to do and restaurants. The next day they prepared a super nice breakfast with home made marmelade and fresh orange juice as well as a happy Birthday sign with candles for my girl. Everything was clean, comfortable, nice and as described. Totally recommend and would repeat, we felt as in home with family. Thank you Annick