To start with I would like to highlight that the location of this accommodation was brilliant, it really is in the heart of Brussels with restaurants, bars, and landmarks just on the doorstep with transport links being a short walk away. Side note: due to the location it can be quite loud with a bar underneath the windows and a supermarket opposite so for light sleepers or children it might not be suitable.
However, our stay was severely disrupted by the lack of a basic need; we had no running hot water throughout our 4 day stay. We were only informed of the lack of hot water on the day of arrival along with the check-in instructions whilst making our way from the airport which did not give us time to make any changes to the trip. This therefore made showering and washing dishes very difficult, especially after doing a lot of walking each day exploring Belgium resulting in the need to freshen up frequently. After raising this with both the host and Airbnb the maximum refund we could get was 20% which would equal around 18 euros per traveller for having inadequate washing facilities. This left all travellers extremely unsatisfied with not just the refund but the general lackadaisical attitude towards the issue.
Furthermore, some listed amenities were missing/inadequate such as no pepper or breadmaker, these did not hinder the trip but did result in the listing being inaccurate. However, a listed amenity is Wifi but this was not fit for purpose. We could connect to the Wifi but the connection to the internet was too weak, it would not allow any internet browsing so we had to use the data on our phones for all internet usage.