He was easy to communicate with via email and text. Since we visited several weeks after the terrorist attack on Brussels, he was very helpful in making sure we felt comfortable with getting to and from his location, etc. He greeted us at the door with two lovely Belgium beers, a warm smile and assistance with hiking our luggage up 4 flights of stairs!! His apartment is cozy, eclectic and all you need for a lovely stay only a 3-5minute walk off the main plaza! The supermarket is about 5min walk away with the police department 2 blocks away. It is a vibrant and happening area. The people are warm and friendly. He stays in the apartment below and has an adorable dog for those who need their animal fix! He has provided a wonderful reference binder with suggestions for restaurants, etc.