We had issues checking in. The self check-in option was misleading because the hosts needed to unlock the gate remotely and they did not respond for over 1 hour on a Friday night. We had to look for other options and called AirBnB support.
Once we got in touch, the hosts were friendly and apologized. It was probably a one-time event, but, there were other issues.
The windows did not open, making it difficult to air out the place. We kept the front door open to get fresh air (except at night). Bathroom moisture/smell seeped into the studio while showering. There is no natural light.
It is a studio, not a one bedroom apartment. There is no door to the bedroom.
The fridge, oven, and toilet were not clean with visible fresh stains. Also, there was a lot of dust.
The cleaning products were not natural and biodegradable as listed.
The terrace was nice but faced a major road with tram lines and cars. It was very loud.
Otherwise, the location was excellent, next to a big park and some nice restaurants. The hosts left many brochures and instructions for us, which was a nice touch.