We were enjoying our holiday in Belgium until there was a blackout in the building, which lasted for several hours. The owner didn't answer our messages in the morning even if there were 7 people trapped in the building (the door is automatic and we had no keys so it didn't work without electricity). We missed an important appointment at the European Parliament and eventually we had to call the police and the firefighters to go out of the building by forcing the door. It was the only way to avoid missing our flight back to Italy. I am shocked by the complete lack of communication between us and Chris, who has not answered my messages yet.