The reservation process was flawless and we quickly received confirmation. We also received timely responses to messages. Early check in was not available but we were advised we could stop by after 1pm to drop off luggage and return later. This accommodation was perfect. The self check in is a real positive as it avoids the need to try to coordinate schedules. Entry into the building was simple. The building location is great and can easily be reached using a tram stop is just a few blocks from the apartment. There are several supermarkets and plenty of places to eat and drink nearby. The apartment is modesty furnished and included basic necessities. We have stayed an a number of apartments where you must climb steps. However, the steps here are not ordinary steps. From the street entry you go up a very narrow circular stair case to the first landing. At the first landing you then go up very narrow switch back stairs. The stairs are very steep and a few of the boards are slick and/or are not level. Inside the apartment there are switch back stairs from the main floor to the upper floor where the bedroom and bathroom are located. We generally only took the steps twice a day. Down in the morning and up in the evening when we returned. If you physically can’t climb stairs then this may not be the place for you. If you have large or heavy luggage then you are in for real workout. There is a downside to the location. We arrived midweek on a Wednesday. During the day, we didn’t hear very much noise. At night, there was a little more noise as there are eating establishments located on all 4 corners where the apartment is located. There is a table top fan in the apartment. We turned the table top fan on and it all but drowned out the street noise. The weekend was much different. Friday and Saturday night brought large crowds to the area where the apartment is located. People were partying until 5am the next day. Lots of loud talking and yelling could be heard until 5am. If you desire a place that is peaceful and quiet then this may not be the place for you. We were able to tolerate it for a few days. We also didn’t need to open the windows at night because the apartment didn’t get too hot. There are a couple of things the owner will hopefully address in the apartment. First is the hot water in the shower. You might get hot water for a minute, not at all, or it would be too hot and when you tried to cool it down it went straight to cold. Also, the mattress needs to be replaced. It was not comfortable. I would liken the mattress to sleeping an an air mattress that is only half full of air.