The flat was clean and the pictures show exactly what you get when you arrive.
The flat is located very close to trendy/high end shopping and has some great restaurant options within 5 mins walk.
Catherine was very prompt to respond to emails when contacted. She was also kind enough to check-up on us during our stay.
Important to know:
A) The wi-fi is not reliable. We were there for a period of two weeks and we had consistent trouble with it. Our trouble ranged from very weak reception to having no internet access at all. Maintenance crew for the building attempted to fix the wi-fi several times because the entire building was having issues with it but the quality did not improve despite efforts to repair it. The only spot in the flat that had strong reception was the toilet (separate from the shower and close to the front door). The reception near the bed area/kitchen was weak and kept freezing or shutting off.
B) The washing machine and dryer are not in the flat. They are located in the basement of the building. If you plan on using the laundry facilities, bring your own detergent.
We feel that these are two important points that need to be stated up-front and have recommended that they be made clear to potential renters in the description to the flat. These factors may not be important to all renters but they definitely matter to us and would have impacted our decision whether or not to rent this place.
C) The AC was not strong. The weather during our stay was pleasant and opening the windows to the flat instantly cooled the place down so we were fine. We did mention this to Catherine, however, and highlighted that if the weather had been hotter, the low working AC would have likely been an issue. The flat is situated on a busy corner (above and across various restaurants/tram route) making it noisy if the windows are open (particularly on weekends).
D) Most major sights (i.e. museums and Grand Place) are about a 20-30 walking distance. There are several trams close by as well as the metro stop Louisa that will save you some time and get you there a little faster but not by much.
We have used Airbnb for years and always rely on feedback to help us make our choices. This is why we have taken the time to be as thorough as possible for this review. If the factors listed above are not an issue then then you will be very happy with this flat. We hope this review helps.