We merely used the flat as a base whilst attending family events at the weekend; and then again when commuting to see my client in Antwerp in the week. Nice from far, far from nice. Here's the good, the bad & the ugly...
> The good: It's a spacious appartement in well frequented area of Brussels. Parking on the street was easy and spaces widely available. The open plan kitchen/living space has big windows overlooking an inner garden space shared with surrounding appartements. Most amenities are available. I also liked the security features.
> The bad: The appartement is starting to look a bit tired in certain areas... damaged/broken skirting boards, floor boards; wall paper ripped. The TV in bedroom did not work. No airco, just fans. Dirty/stained glasses. (Note: we did not cook). Water left in Nespresso coffee machine. The slats on the bed in the main bedroom also came loose.
> The ugly: I understand hard water can cause havoc... but here the limescale has been left to cause damage to taps and shower. Up to a point where you need to use a flat knife to pull the switch to go from bath to shower. The shower head in the other bathroom was minging. The bedding in the 2nd bedroom was dirty/stained.
However, what annoyed me most is that we paid extra to have our son and partner stay with us for a few days; and we also paid extra for another day as our return flights was not until 9pm. The person who did the handover wasn't even aware of these agreements, and nor was the cleaner as there weren't enough towels (we did find towels in storage under bed in 2nd bedroom). When this was raised with the owners they disagreed as she had the emails between them all only to come back to me that that the cleaner has made a planning mistake and hence did not prepare for 4 as required. I believe this is also why the 2nd bedroom had dirty bedding (not changed?). Whatever the excuse, it's poor. The cleaner was summoned to come back the next day but I declined as we were getting ready to attend a wedding anniversary event and we were all getting ready in the morning. It's clear the cleaning fee (over a 100€) is being pocketed as income, and not spent on cleaning.