We got switched to another apartment due to a hot water problem in our original booking. They both were very clean, modern and had great amenities. We had an early arrival and was allowed to check in early which was great. We had a lot of bags due to us coming from different countries and bringing items for each other. The stairs were a bit much to handle with the bags but it was a good workout. There was also someone to help us carry the bags when we had to move. Simon was quick at responding to any questions.