I was really surprised about the discrepancy between the testimonials from people who stayed in this place before and my experience upon arrival. All of my Airbnb experiences in many different countries and standards, were so far excellent.
This experience however was a disappointment.
I found the flat in a bad shape. Among a few things that were negative: The kitchen was dirty, there was leftover food from the previous guest (random things like grated cheese...) and in the shower basin there were stains and shaved hair - so my first hour in the flat I spent cleaning.
When I emailed Serenia I got a quick response, basically suggesting I could not differentiate between the age of the facilities and cleanliness.
She was saying that the things were not new, but that were prefectly clean. This email really threw me off, it was really disappointing that she did not take my concerns seriously. Not very guest friendly, considering the fact that Serenia has several flats in Brussels that she rents out.
I honestly am very sorry to post a bad review, but considering the fact that I paid quiet a bit for 12 nights, and was so badly disappointed, I also feel obliged to warn other guests.