This place is really beautiful, tall ceilings and big windows with a small balcony. We found it relatively easy to walk to a subway stop and take it into town so location was nice. It was a loud space as other reviewers have mentioned, sound carries down the street whether the windows are open or not, and since it is a shared space the other guests going up and down stairs to the bathroom could be loud. The mattress was uncomfortable to us but probably just personal preference, it is very firm. We didn’t meet Katalin, but she gave us good instructions and we had no issues checking in.