Etienne was great — very friendly and helpful. He provided detailed instructions for everything in the apartment, as well as a helpful map and some recommendations of sights to see and good local places to eat. He was also gracious in meeting us late in the evening after our bus was delayed (although we did have to pay some extra cash for our late check-in). The apartment is comfy, modern, and spacious — it really did feel just as luxurious as a hotel suite. It is also conveniently located, only about 10 minutes walk from the main market. We would stay here again.