Flo was always really communicative, we didn't have any problems with our arrival. The house is gorgeous and really clean. She has all the amenities (towels, clean linnen and even coffee and tea). The house is 20min walk from Grand Place or 10min to Saint Catherine which has a lot of nice restaurants and a lovely social life. Flo's home is quiet and has views to the back gardens.
Very nice stay, I recommend it!