Overall impression was good. Gary was helpful and quick in answering my numerous questions before check-in. Client-oriented and trying to find solutions. He also provided towels early in the morning after I had asked him for new ones late in the previous evening.
Now accommodation:
- location: a real 5-minute walk from metro station Merode (3 or 4 stops to city-centre), a 30-minute walk to city-centre
- neighbourhood: quiet, no construction or parties revealed nearby
- check-in/out: brilliant solution to use a small locker to transfer the key
- flat itself: neat and cosy, with everything you need for a short stay. We did not cook in the oven but for the breakfast it was more than OK (hot plate, fridge)
Areas for development:
- weak Wi-Fi (not talking now about watching films on-line, simple browsing caused difficulties)
- as far as I remember, not obvious which Wi-Fi net one should connect to (though just a 5-minute trouble)
- heating was off (it was 24-27 April and + 15 max outside) so i) it was cool inside (fortunately, blanket is warm enough); ii) used towels and washed underwear/socks hardly could dry. For towels - we were offered new ones (see above), for other stuff - suggested to use the tumbledryer which was downstairs.
Conclusion: good value for money option for individual tourists, especially when hotel prices start from 200 euros/night (we were unlucky to visit Brussels during a seafood or whatever exposition).