The overall stay was very good. Bernard was communicative before we arrived and was very attentive. The check-in was not great. Bernard and I agreed on a time to arrive so that I could pick up a key from a friend of his as he was away, but the friend arrived about an hour and a half late before spending another 10 minutes finding the key. It was frustrating as the friend did not communicate with us at all. To his credit, Bernard worked quickly to rectify this and assured me this has not happened before, which, looking at the other reviews, I am inclined to believe.
The flat was in a great location in the centre of town, it was clean and comfortable and very well presented. It's also very secure, with three lockable doors up to the flat.
In all, we enjoyed our stay and would recommend Bernard as a host