Bruno couldn't have been any friendlier or more responsive, even to the point of letting us into the flat very late at night after a delayed flight. Location is super convenient - just a short walk around the corner from the Grand-Place. Tons of bars and restaurants all around and an express supermarket at the top of the street. The windows blocked the street noise at night very effectively, and with lightweight carry-on luggage the three-flight spiral staircase was no problem.