Ines was highly communicative and responsive, and allowed my friend to check in early/before me. We were greeted by chocolates and cookies that Ines kindly provided. Everything in the apartment is as described, and (very conveniently) there are laundry facilities in the basement that Ines welcomed us to use.
Location is really convenient: The unit is located a few minutes' walk from two grocery stores, and a 10m walk to Gare Du Nord, where you can take trains to the airport (just 15m); 45m to Ghent; 90m to Bruges; 75m to Antwerp; and 30m to Leuven. It is also just a few minutes' walk from the historic core of Brussels. So, if you would like to explore Belgium, this is a great home base.