We were very excited to stay in the center of Brussels!
But is has been one big disappointment!
Our worst experience ever at air bnb.
Yes, location is great, you can’t find better!
But this is it!
At the arrival we discovered that there was no warm water. We informed the host and he promised to send someone. After a few hours tried to contact him again but he didn’t pick up. The third time he even thrown off the phone. Our messages are still unanswered.
The host has two other apartments in the building, so we got in touch with the neighbours from the app above. And they informed the owner even a day before about cold water.
There were also other small things that could be better for the money we paid:
- only three towels while we mentioned to travel with 4 adults
- no towel or paper swab in the kitchen
- very poor kitchen ware
- broken curtains
- fungus in the bathroom
I’m most sad about the communication! How can you ignore your clients. And lie…

Ps: be aware that it can be noisy outside as it is in center of the city, but we had no problems with that; as we expected that too. Just fyi