We recently spent a great weekend catching up with friends at this quirky, charming residence – ideally located in a great spot – really close to all public transport links, amenities & local attractions, whilst being a mere 10 minute ride to Brussels city Centre.
Meredith, who was representing the owners was really friendly at both pick-up & drop-off of the house keys,
We were aware at the time of booking that there were cats at the property but were led to believe they were, on the whole, self-sufficient & mostly outdoor pets & we would need to simply put out some food & water over the 2 night stay – fortunately one of our friends is a cat lover & this would not have been an issue.
However, the cats proved to be a much bigger issue that we imagined & marred slightly what was a really special, friends reunion break to Brussels.
Upon arrival there were 2 excrements in the kitchen area – which Meredith apologised for & cleaned up for us. Both cats spent most of their time indoors, one in the kitchen sink by the taps or on the counter tops!! There were another two incidents of cat poo in the kitchen area on Sunday Morning & cat vomit in the hallway on Saturday evening– the vomit, my friend cleaned up as it was in our way & another friend ruined a pair of her stockings by accidently stepping in it. By Sunday morning the cats were very anxious, pacing & hissing at us, one even nipped a friends finger.
I strongly feel that this was by far, above & beyond what we expected from a Superhost Home, given the price we paid. The owner later suggested that the cat suffers from an eating disorder, again not something you expect to have to deal with while on holiday.
On a lesser scale, We feel that hygiene was an issue (mouldy jams & butter in the fridge) as was the lack of towels & lack of power to the sockets in the second bedroom & very few mirrors ( for a group of 7 girls 😊)