Olivier welcomed us at the flat at the time we requested and was very kind and punctual. The flat is exactly as described in the photos but even better. It's very clean, modern and everything works well. Small note: if you're a large group, there is only one bathroom (shower + toilet) and another toilet downstairs. As long as the group you're with is flexibile, everything will run smoothly. Olivier was very kind and we thank him very much for the wonderful flat in Brussels!!