Helene is very nice, responsive and helpful. She provided lots of tips on what to do in Brussels and Antwerp. The apartment is located within 5-7 min walk from the Central train station, 10-15 min walk to the Grove Market, 10-15 min walk to the upper town (the current royal palace area) and 25 min walk to St. Catherine. A great location. A grocery Lidl is less than 2 blocks away. A food stand across the street in front of the church sells great Belgian fries. The apartment is cozy, with a kitchenette that has just enough utensils for our family of four and the cooking ware is minimal but manageable. The bedroom and bathroom are big comparing to the multi-functional living/dining/kitchenette room. So overall the apartment doesn't feel small. The bathroom is adjacent to the bedroom with a few steps down, which is kind of fun. The bath towels are on the small side (as the American hand towel size), which might be the only shortcoming if I had to pick one. The heating noise is noticeable but didn't bother us much for sleeping as we just turned it off. The neighborhood is fun to walk around. Overall we enjoyed our staying there, thanks to Helene!