Audrey was from the beginning very responsive and helpful. She reacted immediately to my message and explained very well how I can get to the apartment. She was easy to reach by messages and also phone. She was waiting for me when I arrived even though it was later in the evening and she was very accommodating. Her place was nice, clean and charming, a cozy stay for a few days in Brussels. The area was really nice with little shops and restaurants, close to one of the main streets of the city, full of life. I would warmly recommend it and go back there myself.