The appartement is comfortable, more spacious than it looks in the pictures and very clean.
Great location near centre town, Av. Louise, the lively area in Saint Boniface and Saint Gilles. Just by the metro station.
Sam is very reactive and eager to help and make you at ease. I had some difficulties the night I arrived in opening the key box and the internet was not working properly, and she came the following morning to check the keybox and sent someone to fix internet. It is always nice to know that she will try to sort out immediately any problem that may arise. For me, her attitude is worth 5/5!
Nice to find some chocolates and Nespresso capsules when arriving.
The only issue I would like to comment is that I am a women alone travelling (for work). I arrived at 23:30 at night and having to find the building, having problems opening the keybox... A police car passed by and helped me, so it was OK. Anyhow, it was not the best experience in that area at such time at night. Not a good idea from my side to arrive so late!
As the appartement is in the last floor and the other Airbnb appartement below was not occupied, I was not very confortable being alone at night in the building. During the day there was no problem. This is a very personal feeling; perhaps other people have no problem at all with this. If I had not been alone, it would have been perfect also for me. So, I imagine that for most people this is not an issue. I would just recommend a woman travelling alone not to arrive the first day late at night.
In any case, I commented this with Sam and she was very understanding.