Although Ryoko was not personally available during our stay, she ensured that someone was always available to us and the arrival/departure process was super easy. The apartment's location is VERY centrally located around the corner from the Grand Place with a less than 10 minute walk to central station. It is located on a street with plenty of cafes and variety of shops nearby, including a super market at the corner. There is a bar downstairs and on Friday evening it is a club with lively music/activity. We stayed for almost 2 weeks and the apartment had everything we needed almost as if it were our own place.