The host was great, good communication. The check-in took a little bit more than expected, but that was ok. Great location, the flat had everything we needed. The TV seemed bigger on the photo but that wasn't a big problem for us. The only thing bad was the cleaning. The floor was really messy, the bed sheets seemed a little dirty, also the same for the bathrooms and kitchen. At least we had cleaning supplies and we cleaned everything after the check. But we paid a cleaning fee to make the job ourselves. This is bad, but even worst when in the middle of a pandemic.