Leo was very kind and welcoming, he allowed us to check-in early which was really great. The room was nicer than in the photos with a balcony looking out onto the street and the cathedral. Everything was very clean and we also had the pleasure of meeting the other guests who were staying in the other rooms.
However, I will note that if you are looking to stay near the central, the location is not ideal. It took about 20 minutes by metro into the Central, so sometimes we had to get an Uber back at night.
If you are looking for a quiet area, it is perfect. The Atomium and Laeken Greenhouse are very near, and make a lovely day trip.