We have stayed here for one month.The apartment and its location is almost perfect. It was clean and lovely as well. Thanks for that.
One thing I disliked, to be honest, even got frustrated was indifference of the property management. Around the third week, we started to have some problem with the heating. At nights, the heating was automatically going below 20 and we were concerned for our little baby. Although I immediately informed the property manager maybe more than three times and he told me that he would send a technician, no one came and fixed it. Even the lady in the customer service was dragging her feet and not really interested. The problem might stem from the control panel inside the apartment, I was not sure. I even informed them of this possibility, but to no avail.
Luckily, we found a small portable heater from the hotel next to the aparment. With this, we managed to keep the inside temperature at a reasonable degree in times of need. I even took a picture of it and sent it to the property manager.
In fact, we faced another problem in the beginning, but I ignored it. Before coming to Brussels, the property manager told us that he would welcome us at the apartment. We repeatedly told him that we would arrive to "Brussels Airport at 17:45" and he kept telling us that he would be waiting us at the apartment at 17:45. We came to the apartment around 19:00, he was absent. We called him and he told us that he left the keys at the hotel next to the apartment because he had to leave for his other appointment somewhere else. Difficult to understand! But this was nothing when compared to the heating problem.
All in all, we really liked the location and neighborhood. The apartment deserved that price, too. But the management of the property was dissappointing.