Surrralistic hosting. We had read comments on the bad hosting as it was a company and not real people. But hoped that it was not true. Mistake.
We asked a week before a solution for an arrival 2 hours before to put our luggage on a rainy day. They said they would agree on having us in the flat 2 hours before which was ok. 2 days before they changed our flat without notice on another 20 min away from the center. We planned everything by foot but then needed bus / taxi and tram everytime during 3 days.
But when we arrived they did not allow us to the flat as agreed, did not answer the phone, did not find a solution and only advised à place to leave luggage that was closed on sundays! We had to wait 2 hours in the rain. When we complained the only answers were automatic ones saying “we hope you enjoy your stay”. The limit of machines compared to real people. Really unhappy of this experience that is using a great concept like Airbnb to make business on the most capitalistic and inhumane way. I strongly recommend to avoid.