Raphael is very nice and helpful. The check in went smooth. The location is easy to find and looks exactly like the pictures. The room was clean, no bad odours. There were toiletries in the bathroom and water bottles, tea/coffee, a kettle to boil water in the room. These details really make you feel taken care of. There is only one small window but it's not a problem if you don't spend the whole day in the room. One thing worth mentioning is that you can hear the upstairs neighbours but it can be easily solved with earplugs at night ;) I enjoyed staying at Raphael's accommodation and would totally recommend it for a short stay in Brussels.