The staff is very kind and helpful. The hotel itself needs maintenance. My first room was flooded by a leak, but the staff kindly gave me an upgrade. The upgraded room's kitchen extractor did not work at all. They forgot to clean my room once (as is weekly scheduled) but the staff sent someone up the next day and even left some additional amenities. Other than that, a comfortable bed, hot water, and the necessary kitchen utilities to buy and cook food,