Even when I read everything and followed the instructions, it was traumatic being there. He clearly made us feel unwanted even when he lives of being host. He didnt greet us when we arrived. He demands to speak in low voice even when he speaks loudly at the phone. The only moment when he uses please is at the note to ask you to clean the bathroom. the room was good but had stuff inside, the pillows cases were not clean, they smelled human. Airbnb is a great system but host like this makes it awful.