Ward was very friendly and indicated on the map where to buy some essentials and find the public transport. We changed our arrival time and Ward was flexible to accommodate us at the later time. The proximity to Tour & Taxis was what attracted us to this apartment in the first place and it was indeed very convenient. It is also a short walk to the center of town, no need to take the Metro for the fit!
The apartment is well equipped and we didn't need anything, although a few more big mugs for tea or coffee will be welcome!
Visitors to Brussels, the ticket machines at the Metro only take coins and cards, no notes, thus don't spend all your coins when shopping! The bus and tram system I still haven't figured out, as it appears that the French and the Flemish have they own way of defining a trip ...