Soudade was super helpful and the Elsene area of Brussels is beautiful! We got offered a room with a terrace - it was clean and beautiful, however we couldn't access the WiFi, the kettle didn't work and the sofa bed had a slump in it, which led to a bit of an uncomfortable night's sleep. To make up for it, Soudade offered us a free stay when we visit again, and I'm sure the issues are already taken care of as we speak. :)