Initially when we arrived in Brussels, there had been delays at the airport so we were a little later than we had stated but Louiza and her family were very welcoming. We were shown around the apartment and everything was explained clearly. They had left a map as well as suggestions on where to eat and sightsee which was helpful. The apartment was true to the photos and it was very spacious for my husband and 2 year old. It was equipped with a cot, high chair and changing area so excellent for a baby or toddler. The shower was also fantastic! The apartment is situated near the metro and train station so a good location to get around. We had a lovely and comfortable stay - definitely recommend it!