I’ve never met face to face with Eva but we were always in contact by phone. There is a well prepared document (including wifi info, restaurants, maps, etc.) and it was very helpful. The place is very close to the center (3 stations) but it also takes 10-15min by walking. When you open the window, insects can get in, but it is normal bcs there is a garden belonging to this house. To sum up, lovely apartment close to the city center where you can find your essentials.