Me and my boyfriend arrived late at night but that was no problem for Fred. He was in constant communication with us and was very polite. The apartment is up quite a few flights of stairs but Fred was kind enough to help us with our suitcases. The apartment itself is very clean and the bedroom is a great size. The bed was very comfortable and Fred had heated the room with the radiator before our arrival. He offered us water and was very friendly and kind. We slept very well in our room. The next day, Fred had prepared us a brilliant breakfast and again helped us with our suitcases when we were leaving. We highly recommend staying at Fred's place and we would definitely stay again.