We didn't actually get to stay at this place as the check-in process was a disaster as was communication. I said we would arrive about 1:30 as that is about when we should have arrived Brussels but our train was way late and my phone could not connect to the wifi. I was not able to contact Loic but I also wasn't totally clear that it was an in-person meeting. I just thought we could do an earlier check in. When we finally arrived and I could connect, I received a message stating I needed to give him an hour to meet us (he was clearly irritated). I apologized (and explained) and said we could be there in 20 but would find something to do for the remainder of the hour. An hour after I sent that, I had not heard from him. There is not even a cafe, pub or park to sit at near this place and I had a baby. After about an hour and 20 minutes, I said we couldn't keep sitting around and could we please just cancel. He responds a while later and says we are to meet him at 5:15 (which is now another hour and 15 of waiting). I explained that my husband had a conference call at 5:15 that needed quiet and wifi and so that would not work. He then keeps badgering me about waiting on me (again apologizing but it was out of my control) and was very rude. Even if I could have made a time work, now I am really uncomfortable with this guy. I contacted airbnb for assistance. That resulted in many calls and emails and I am sitting in the middle of dinner with friends and a baby and I don't have time for this. Finally at 8pm as he is still inquiring, I tell him that I told him 4 hours ago to cancel as I could not make his rigid schedule and had to find an alternative as I was sitting just waiting to hear from him. Super frustrating as travelers. In this day and age, I rarely run into people who have no flexibility in their schedule AND no contactless entry.