The pictures are exactly what the apartment looks like, it is gorgeous, comfortable and very well situated. Easy walking to all the major sights in Brussels. Jugen could not meet us, but gave us the name and # of his friend Sebastian who was at the apartment when we arrived. Sebastian helped us carry our luggage up, gave us a detailed tour of the place with instructions on using all the appliances, showing us what storage was available etc. He even took the time to circle our map with location information that would be useful for our stay. My husband wished we could have stayed a month! Going to Brussels, this is a perfect place.