I stayed at Mr & Mrs Grustam's apartment with my girlfriend for 10 days in January. The apartment is exactly as pictured and well located in the centre of Brussels. The building is quite secure and is well located for tram, bus and subway stops. Express grocery stores are a few minutes walk, and there's a full size Carrefour super market inside the mall a 10-15 minute walk away. This was perfect as we cooked breakfast and dinner in the apartment every day. Having access to Netflix via Apple TV was nice & being able to control some of the lights via mobile app was a neat touch! Free wifi is essential for me, so I'm glad it was provided. On main street the apartment faces the federal Police offices and there's lots of cafes and shops as you walk along. The street behind the apparent is more residential and I highly recommend walking along it at least once as it is very pretty. I never met the hosts unfortunately, but any issues we had were taken care of and communication after booking was perfect! The only real downside to the apartment is the noise. The hosts do note this and I decided to book knowing this, but it was a bit louder than I expected. The tram passes right outside the apartment window and is noisy. If you don't sleep well it may wake you up early morning. I am someone who is quite sensitive to noise, but I wasn't too bothered by the noise during the day. I got used to it pretty quick. Emergency vehicles passing by with sirens were more common than I also expected, but I have been told this is usual around the city by other residents. During rush hour the street is busy, but at other times it is pretty quiet. During night time it can get very quiet. I also wish to note that there is a homeless winter shelter on the same street and you can see it from the dining area window. I never had any issue with this, but I do feel it should be noted. After dark you will see people line up outside the building and sometimes one or two of the people stand near the apartment entrance. But again, there was no issues caused by any of those people. The shelter also have security guards that stand outside on the street to stop any trouble (I never saw any). The stairs to the apartment are circular and uneven. So if you are have trouble climbing stairs this should be noted. The apartment is located on the first floor, so it's not too bad unless you have heavy luggage. For most people this should not be a big issue. Advice for anyone traveling from the airport via train: Figuring out the train was a little confusing until we found the printed time tables after passing through the ticket gates. Gare Du Nord station is printed as 'Noord/Noordstation'....