We very much appreciated that Easy was so kind and waited for us until the very late night due to delayed flight. Communication prior to check in was prompt. Thanks for that again, Easy! We stayed only 2 nights, during which we didn't have much interaction with Easy, apart from saying hi in the morning and asking where to leave the keys once we leave. What I must point out is that the room was not spotless clean, we found some hair in the sink and shower and also on the linen, which didn't smell fresh. Also the room was pretty cold the first night, so I would suggest to heat the room before the guests arrive, especially in cold months (although I realise we arrived very late). Heating kicked in sometime in the morning, so afterwards it was fine. I pointed both things out to Easy. Overall, good stay for couple of nights for reasonable price with good location (only few stops by metro to the centre)