Romain stayed in constant contact and was available to answer any questions or correct any issues we had with the place. He even set up a last minute dinner at a Michelin star restaurant. Very hospitable and vert welcoming!
The place is beautiful and looks exactly like the photos, it was also described accurately with the minor exception that two of the bedrooms share a toilet. Not a big deal unless this is a specific requirement for your group, so its good to know.
Overall, I would recommend this place to anyone visiting Brussels looking for a luxurious feel.