Brussels was great as expected, but where we stayed was not as great as expected. The location was good, very central making it easy to get around. However, the living situations did not match up too well with the listing. When we arrived, we were first greeted by his brother (which was not previously mentioned). He gave us a quick overview of the space very briefly and kept saying that if we needed anything, we could contact him and Soufiane. We did exactly that when we realized the hot water wasn’t working and they didn’t get back to us until the next day. Soufiane said to turn on the boiler outside (which was never pointed out) and it should work. IT DIDN’T! The water was ice cold the whole stay, making it impossible to shower. Even if we wanted to shower, there was no shampoo which was part of the listing. Throughout the day we continued to message him to try to get the hot water on and he kept saying that he fixed it or maybe we were not using the right settings. We definitely were because there would be about 10-15 seconds of warm water before then changing back over to ice cold temps. Also, we noticed that someone in the apartment building kept adjusting the boiler to cold settings.
Overall, the space itself did not include most of the basic necessities listed (Hot water, shampoo, or paper towels). At several points he did a slow job of communicating from the second we arrived. My group and I could not wait to leave.