I appreciate the host already told me upfront that the flat will not be cleaned but I still expected to find a clean towel, and at least a new bedsheet especially because I was charged for cleaning! Also, about the check-in process, he could have mentioned on his page or before I arrived that I needed to download an app to get into the flat.
Apart from these, the flat is private, which is a good thing and location is close to the train station which is good. A bit more transparency will have earned him 5 stars in all categories