Although I never met Luca I did meet his mom and dad (I'm assuming it was his dad). Both very friendly and the mom was willing to help if I had any further questions at any time. I only met the dad when checking out. Firm bed. Down comforter. Clean. There's a mini fridge, coffe, tea, all the dishes you need, microwave, and sink right outside the door of the rooms. Bathroom is right next to that. There's a bank right around the corner of you need an ATM. A lot of the markets in the neighborhood do not accept visa so you may need some cash. Great for the value.