Very easy and straightforward in terms of communication, location, etc. The apartment was clean and everything was easy to use and follow. The location is great for local shops, eateries and also access to the main train station of Midi/Zuid. Being so close to eateries and public transport means the area has a nice vibe and hubbub including late into the night. Me and my friend stayed there for a week on a leisure trip and it was ideal. Check in and out was smooth and Sarah was quick to reply and easy to communicate with.