We had a nice stay in this apartment which is well located (very close to Place Jourdan and Brussels-Luxembourg railway station). The apartment is nice for a couple, but a bit difficult with a small baby as the hardwood floors are very squeaky and the lack of elevator (if you want to take your stroller up). The check-in and check-out process was easy. The apartment was clean. However we were annoyed by the window shutter not working in the kitchen.