1st. He answered my before arrival message at what's Up as he stated that it was the only way to contact him
2nd. The room it was suposed to be ready at 4pm, and the cleaning lady, arrived at 16.35pm and rushed to "clean" the room from previous quests,asking for excusess.
3rd. Old and very used bed mattress.
4th. Very old building, with just acceptable Renovation of the room.
5th. Not even the slightest idea of hospitality. A simple bottle of water waiting for the quests, or coffee machine......something like other places we have visited.