We were supposed to arrive at the airbnb at midnight, but because of a storm we landed at a different airport. When we told Chaimae we are running much late, she replied that it is not her responsibility to wait for us, and we should find a hotel for the night.
We are two teenagers traveling alone for the first time, and the owner sent us to find another place to stay in the middle of the night, because it is "past her bedtime".
Luckily her friend was available to stay and deliver us the keys, he was very kind to us.
On the second night we woke up at 2 am from knocking on our door. It was Chaimae, she came back from out of town to stay with us at the apartment. It is our fault for not realizing that we payed for a shared house, but she didn't give us any warning of if and when we are going to share it. Not only that, she tried to open the door by herself, but thankfully we put the keys in the door so no one can open it. Imagine if we didn't, we would have woken up with another person in the apartment without our knowledge. There wasn't even a lock on our bedroom door.
In addition, she told us we can't use any of the shower products, and we should have asked her for soap. The towels she gave us were so small towels that barely fit our bodies. The apartment seemed like it was not cleaned before our arrival.
I am rating the place 3 stars because the apartment itself is very nice and the location is amazing- in the middle of town, very close tho the grand place and the metro station.