At first glance, the unit was perfect. However, it is advertised as 1.5 baths but there is really only one toilet as the shower and sink were in a separate room. The toilet and another sink were near the front door. We were really pleased with the unit and location besides that issue. However, the pullout couch was used by my older son and he woke up on day 3 with significant spider bites. Communication was fairly quick but not sure anything was done ie: batteries dead in the remote and nothing was done when I reported the spider bites. I would still rent another place from this company in another city as the ease of check in and reserving was super efficient.