Bruno was one of the best hosts we have ever had. Although we did not meet face to face, he ensured that check in and check out were entirely convenient, answered at least one email question per day during our stay, and booked our taxi to the airport. The apartment was beautiful and the location could not be better (equal access to amazing museums, sites, bars, restaurants as well as markets/groceries). Two up to date and excellent guide books, bottled water, beer, and chocolate were waiting for us when we arrived. The balcony was charming. We loved Brussels and this apartment was a big reason why. The place was spotless and amenities like A/C are rare in Brussels.