Worst experience with AirBnB in life. Chris has anger issues, uses profanity against people, and stalk their customers in their private phone by senseless reasons. Blocking him after was the only way to get harrasment stop. The experience with Chris is not worth it and would not repeat it even for free.
He seemed to be a nice person when arrived, to gain some personal data about us even to get whatsapp number and asked for personal number to call but I denied.
He mentions he still uses a mask so that people cannot recognize him in the street, which I understood after check-out.
His toilet has a problem flushing, but this person instead of realizing it, sent insults to my whatsapp without asking a logical question.
The words he used are literally "f*ck, st*pid *ss" via whatsapp which does not make sense when the problem he has is his toilet does not work well.
I really regret having booked with Chris. And I am willing to talk to anybody asking for the experience, for which I will send pictures of the conversation, both in the AirBnB app and in Whatsapp probing this is the same wrathful person.
This person does not really have the education to understand the business he is in.
I am wondering if as he mentioned and threatened me, will upload the picture of the toilet, so that people can see how easy this problem could have been resolved:
Option 1. You see residues in the toilet, your solution is 5 seconds away from you. Flush, and respectfully tell your customer that you cannot give a good punctuation since they left the toilet dirty, then they can tell you whether there is a problem or not that they expericend. This is what educated people do.
Option 2. Your flushing does not work. Then, realize this is a problem with your toilet, which needs a maintenance work, and your customer is not responsible for it.
I tried to state my case to Chris with 2 simple frases that go like this:
"There is a problem with flushing"
"You know you need a cleaning person right"
To what he responded with insults. And also added "why could you not shut down the tv?"
We did not use the tv that day, it turns on itself probably because some alarm set up.
But at this point, anything can be used to retaliate against me. In an anger rant that makes no sense, so that I had to block this person.
But none of that was enough to calm his anger and he came back, only that in the AirBnB messaging. This person has real problems to deal with people and will be nice only if everything goes smoothly, but do not ever do anything that he in his narrow perception of the world, perceives wrong. He will make you pay for it. This is a damaged person you do not want to deal with.
An issue that could have been resolved in 5 seconds, was used by Chris, to demonstrate all his anger and frustration toward the person who is making him money.
It is an absurd, dissapointing and inappropriate treatment and I would not recommend dealing with this person to anyone.
If you go on vacation and want to risk being mistreated and have the rest of your day ruined, just be aware of this.
At this point let's make some conclusions:
Everybody needs a toilet, every house needs maintenance, every customer can make mistakes, if not mistakes, every situation can be subject of an explanation, when the right questions are asked. But the problem is not the place, the problem in this case is the person, a person that will take an opportunity to insult you, clearly lacks what is required to host a business based on hosting.
The issue can be solved, even with a plumber or a lettering at the house saying "please make sure the drain worked, thanks"
I will try to upload the pictures to this case. If not possible, I will come back here and open an email account exclusively to send the conversation pictures to anyone in the world that wants to know what the experience is with Chris and is doubtful about it.