Jan was very welcoming and patient. He waited for us to arrive from the airport and when we arrived, he was very thorough and explained everything we needed to know about the flat and what to do in Brussels. The flat is very very lovely, the pictures showed a lovely flat, but in person it is even nicer ! The area itself was very convenient, easy to walk to metro stations and shopping. Would love to come back and stay at this flat when I am back in Brussels again :)