Viviane was a very gracious host. My parents and I stayed at her apartment for 10 nights. The apartment was very clean and big enough for 3 people. Viviane provided us with all the essentials such as plenty of clean towels, blankets, shampoo, soap, and much more. She left food and drinks for us as well as maps of the city. She and her daughter welcomed us when we arrived and she was always available by phone/text message if we needed anything. The neighborhood was very quiet and safe. There is a metro and tram stop right outside the door. The area is very conveniently located and only a short metro ride into central Brussels. Overall, my family and I had a wonderful experience here and will definitely recommend this place to friends.