The location is absolutely perfect, within minutes of the Grand Palace. What you get in the location you also get the drawback of being so central that it is very noisy outside at night, which was especially true for us since we were there for New Year festivities. However, we were able to sleep through the night without any problems. John and Ceca were great at communicating and even let us drop off our bags early before the check-in time, which was very much appreciated. When we came back, we were greeted with complimentary cookies and coffee pods. We truly enjoyed our stay and would recommend staying here for a great central look in the heart of Brussels.