Uyen made everything in her power to accommodate us and make us feel welcome even when we had an emergency to check in. The communication was smooth and when she wasn't there, someone was here to help us out.
We stayed there twice with our two cats. The place is nice, has everything you need and is pet friendly. The kitchen is big enough to cook whatever you like. Except for a faint dog smell, the place was tidy and clean and the location is good. You are 2 minutes away walking from the Rouge Cloitre, a peaceful and nice area to walk around.
We recommend it.