Nathalie's place was wonderful. It's very close to the Grand Place (just a 2 minute walk) and almost all major sites in Brussels. The room, shower area and toilet were all very clean and stylish. Check in was a breeze, her daughter and son were also so nice. They often check and ask if there was anything they can help us with. The apartment was on the second floor but there is a lift. She let us leave our baggage inside the apartment even after the check out time. This was our (my husband and myself) first airbnb and it was truly great.