Esmara and Philippe were very friendly, helpful and always available whenever I contacted them. All communication was extremely prompt.
The apartment, whilst small, is perfect for a short stay in Brussels - it is right in the centre, it is clean and welcoming with anything you might require and a great shower. There is little noise from the street due to double glazing and the fact that the road is not too busy. There is also ample bed space with a large double and a single.