We had a terrible experience staying here. There was POWER OUTTAGE meaning the FLAT WAS DARK AND COLD. Despite SEVERAL phone calls and MESSAGES sent to the host, HE DID NOT RESPOND until after we had already checked out the next day UNABLE TO HAVE OUR BATH or COOK. WE HAD TO DISPOSE OFF OUR FOOD and DAIRY PRODUCTS.
Our check out time was 10am. Despite the fact that he had not responded to any of our messages asking him to fix whatever the problem with power was so we could at least shower before leaving, he sent a cleaner down to check us out!
After about 2 further hours of silence from him, we decided to check out of the apartment WITHOUT HAVING OUR SHOWERS!
As I had no internet outside of the flat, on my return to the UK, I realised that he had finally sent an unhelpful message about pulling fuse up at 12:14. We had already checked the fuse multiple times from the day before to see if it needed to be pulled up but it was already up so, that was clearly not the problem. Notwithstanding, we would have appreciated that response if it came at least 12hours before! Just a PLAIN ACT OF NEGLIGENCE FROM A CRUEL HOST!
My children were crying asking for us to leave and go back home. The NEGLIGENCE ACT of this host turned what should have been a lovely holiday into a catastrophe.