Franck's apartment is great - good location, lovely place. We only met Franck at check-out, when he arrived at 11am, which was our scheduled check-out time. We were ready to go and just doing some final tidying when he arrived and he had a massive go at us for not already being out the door (which we were literally 3mins later). He was incredibly rude and we strongly got the sense that this is just his money-making machine and he doesn't particularly care about his guests experience (another example of this was that there was only 1 towel available despite having registered that there would be two of us).