The photos do not do this place justice! This is a big, bright, stylish, and well-appointed apartment that is less than five minutes' walk away from the many attractions that the city centre offers. Check-in was simple and convenient, with a keypad at the main entrance and a key box at the apartment door. Large towels were provided, and the shower had strong pressure. The bedroom is not soundproof and you can hear noise from outside, which was a concern for me as a light sleeper, but I fell asleep while watching TV several nights: I suppose it was from all the walking, which this apartment's location makes it so convenient to do. The elevator to the third floor (stairs must be taken up to the fourth) is tiny and would only fit one person with a small suitcase or two people who were comfortable getting *very* cosy, but that was fine for us and became something of an amusement. Communication with Florence and Carolyn was quick and easy, and we had no problems with the apartment, so we didn't speak much outside of making the booking and arranging check-in. We would very happily stay here again.