We arrived to Brussels late and were greeted by Luca’s mother (and co-host) Adriana - we did not need to use the self-check in. Adriana was very kind and there to answer questions. The apartment was exactly as marketed. It is clean, modern and a big space. There is an Apple TV and Netflix which is a nice touch. They also offer numerous guides to the city and surrounding areas. The apartment is located a bit out of the city center but it is an easy metro ride or a 20 min walk. The neighborhood is safe but looks a bit rough around the edges. Still, I would definitely recommend their home!