They did not inform rightly about the extra taxes you have to pay and that are not included in the prize paid through this platform. The attention to customer is extremely rude from one of the girls at the reception. The rest of workers were nice and helpful but the one we communicated with was awful and disrespectful with us. The location is okay bearing in mind that Brussels is not a very extensive capital city. In general terms we are not happy with the stay due to the extra payment we had to do without being informed previously. Be careful and ask before going there.