To parrot other travelers, this place is a great location, right in between two parts of town - the touristy bit and the hipper section off the beaten track with local bars and restaurants. Beds were comfortable and the only issues we had were minor: the boiler runs all night and is a little loud so it bugged my friend but I slept snug as a bug with my earplugs, and there was no hand-soap when we arrived, but there are lots of shops to buy this so it was no biggie. Steph, is super communicative and that is always helpful if you have any questions which is also very important. It was a great stay in Brussels!