Sara is very organised, easy to liase with, a helpful tour guide and as another reviewer said this is like ‘hotel quality service’ but better and cheaper. The room/bathroom is small and simple but clean and modern. The own bathroom was a big plus for me, so was the window for fresh air and the bed was very comfortable. Soap, shampoo, tissues, fruit and water were very nice touches and one evening Sara was kind enough to offer chewy chocolate cookies! No traffic noise and I felt safe in the area. It’s not right in the heart of Brussels but not too far. I hired a bike for sightseeing and also walked to the city part which takes about 30mins up and down a couple of hills. I had a quick look at the double bed rooms also which looked amazing and would stay here again if available.