The apartment overall was good value for money and in a great location. however need better arrangements for check in. It took 6 attempts for me to get hold of the housekeeper/host to arrange check in. We arrived late and was asked to pay for the housekeepers taxi - 20 euros.
The window in the living room was broken and open and we were asked not to touch it - this was a security hazard. It was also drafty and noisy as it was on a main street in Brussels.
There was no manual.
My husband and I have suffered from many bug bites on our bodies that are very sore and oozing. We can only assume this was due to us sleeping in the main bedroom because our children didn't suffer any.
Other amenities stopped working on day 2 - Wifi and the hall landing stairs lights meant it was pitch black walking down the stairs.