although her english was very limited, she was more then accommodating. the kitchen is not really well stocked so we asked for a few items and this was not an issue. the neighbourhood is super dodgy however it is barely a 2 minute walk from the metro to the flat. the building has seen way better days. if you a light sleeper, i would not recommend this place since there is a child upstairs and you hear him/her very very clearly in the early morning.