I didn't get to meet the owners because I had to fly back home before expected so it was the rest of my family who stayed at their place. But as soon as I wrote Rocio and Ward saying they would be a group of 4 instead of 5 people, they requested a refund of 12€ into my account! That was very nice of them!! My family found the appartament cozy and very useful to dispose of a kitchen to cook dinner. It had all they needed. The only comment: the pull-out sofa wasn't very comfortable even for one person... a little worn out, maybe?