Everything was fine. I had some issues with hot water and heat, but the hosts were always talking to me about it and trying to solve as soon as possible. at the end, the problem was in the whole building, but the hosts refunded me a percentage for each night. they dealt with it the way they could, and it was worth it :) by the way, the location is AMAZING! the apartment is beautiful and comfortable, and the hosts are all so kind. Definitely a place I would come back in the future.