Franck was a good host - very responsive if you had a question or problem. We were there during a heatwave so we had the windows open at night and the noise from the bar across the street was a bit loud at times. Check-in was easy and the apartment looked like the pictures - but the sofa and carpet needed some care. The unit was well equipped but lacked simple things such as a broom and mop for spills. My complaints are minor. It is a great location and we felt at home there and would stay there again on our next trip to Brussels.