The flat was not really clean, there were hair on the floor all above the flat... It was a disappointment. Also, the sheets and towels didn't smell good, they didn't seem clean. Some items listed as provided were missing, like hand towels and soap for the shower (there was a cup with used soaps in the bathroom and it was disgusting). Although Clélia was really helpful with us, always answering us really quickly and helping us with the heating. The flat is not close to downtown, but there is a bus stop close. Good restaurants and supermarkets in the neighborhood.