Jean was there to greet us and went through the areas of Brussels. He also had many books and maps of Brussels, Bruges, Antwerp and Ghent with insight on all of those places. The apartment we rented had a water issue, so Jean let us stay in his apartment (right next to the airbnb rental). The views are amazing and is in a good location to the train and subway. Jean is a very friendly guy with a lot of knowledge. We would definitely stay here again!