I stayed in the room for 3 nights - the check in and communication was very easy with Laurent and Linda. The room, together with bathroom and kitchen was clean and looked like on the photos. Laurent and Linda rent out other rooms within the house/flat, so you might hear/see other guests. Note that you have to walk up 3 relatively steep flights of stairs to get to the room - that was not an issue for me but maybe more difficult if elderly or with children. Great stay on a budget within Brussels. Thanks!