The place was very clean and organised. I was very disappointed at the slow reply’s as I asked for some help finding the location. In addition, the tv didn’t work and I was given very unsatisfactory and unuseful information to turn on the tv “as normal” and it didn’t work at all. There was no WiFi which was very disappointing and I was told I could not check in until I messaged although I had already messaged to say I was 5 minutes away and didn’t have any data left, whilst the person was in the home all along! (I could have just knocked on the door)! So I had to buy data credit just to message that I am outside the door! A dissapointing arrival!