Pearl was a great host. We did not meet her in person but she was always available whenever we needed to ask something! Also, it was great that we could leave our bags on the staff room prior in our check in time and after check out, so that we could roam around in town without carrying them. On top of that, the cleaning lady finished earlier than the check in time and she let us go to the room. Despite the fact that she was so helpful and she agreed to level up the radiator degrees, the first room on the left might have a problem on the window because it was always quite cold! I totally recommend it. Thanks for everything, we had an amazing time in Brussels!