I have never written a negative review before but I had an AWFUL experience with this stay. I had contacted them about a date change and received no response for 2 months. I called multiple times and the phone either went to voicemail or said it was disconnected. I thought I had been scammed for quite a while. About a week out I had messaged about check in time and they still never responded about if I could check in at 11pm. Then, the day before check in I called them again and they finally picked up and charged me 50eur to check in an hour later. I had no choice but to pay as my flight was booked because they had never responded to me.
This whole experience was stressful and bad enough, but in the room I was also disgusted. It had not been properly cleaned and there were clumps of hair on the floor, shower and in the sheets. They were not mine as I have a shaved head…
I would never ever stay here again. I had to contact airbnb support because I thought I had been scammed for so long.