Francesco is a delight. We saw him a few times and he made sure that we were comfortable and had everything we needed. The apartment itself is very spacious given that there were only two of us + a baby (it has a clean and comfortable double bed, a long couch, two futons, a bunkbed, a big closet and drawers). It has lovely floor to ceiling glass windows(I guess you could call them doors!) that enabled us to observe people passing by in the street below. The kitchen is nothing fancy but served our purpose well (we just needed to store milk/OJ & boil hot water for coffee). You could cook if you wanted to as plates/cutlery/pots and pans are provided. The apartment is only 5 minutes walk from the Bruxelles Midi/Zuid train station and also the Metro, which was perfect for our needs. It is a bit of a walk to the Grand Place and other attractions (20 minutes walk) but we enjoy walking so we walked instead of taking the metro or the train. There is some street noise as the apartment is facing the street but my husband and I were not bothered by it. There is a grocery nearby (louis delhaize, not sure what their store hours are) and if you're looking for late night snacks, there are pizzeria / kebab places within a block. We didn't get the chance to turn on the tv as we don't watch much tv. At the end of each day, tired from walking and seeing the sights, we looked forward to coming home to "Stella", our home away from home.