Guillaume was very good at communicating however the apartment was very disappointing. It was quite clean but very basic although the bed was comfortable,. The accommodation is in the basement of this building and there was a very nasty smell of drains to greet you. The stairs are very small and not very secure, needing work. The major problem was the neighbour immediately above on the ground floor. At about 10pm each night whoever lives in the apartment above started jumping, running around, banging on the floor and this went on for about 2 hours. There is no insulation between the floors and the noise was so bad that we considered moving to a hotel. We asked Guillaume to contact the neighbour but this made no difference. This neighbour makes this apartment totally unsuitable for airbnb.