Charlotte was a responsive host. And the place looked just like on pictures. I would recommend Charlotte to add in description that this is an occupied appartment where she lives and all her personal belongings(like hamper with clothes and refrigerator with food) are there(which is the first time experiencing it in Airbnb whole appartment rental). The bathroom had unpleasant odor, and we had to make sure the door is closed that whole place would not smell like that. There were some holes on a ceiling(size of tenisse ball) in a living room which went through to the above space. So it didn't give us a comfy feeling. We almost wanted to change the place but it was late and cold outside so we decided to stay overnight. Beds were nice and comfy and it was very quite outside. With my experience of renting Airbnbs around the world this is first time I have to write review like this. It was not something we expected for the price we paid.