We did not meet Axelle as she was on holiday but met the cleaner who could not speak too much English but this was not a problem. As we were not sure whether she spoke Dutch or French we decided not to make too much conversation. Flat was as per the pictures and it was lovely and warm, beds were really comfy and there was no lack of hot water either. The location was great as it was central to the Xmas markets and museums. There was a great selection of bars and restaurants to choose all within walking distance. The extras that Axelle provided were really appreciated and not expected e.g eye make up remover, cotton buds etc. I am going to do an Airbnb let shortly and will take on board some of the things I took away from this stay. The only downside was, and we were probably very unlucky as it was Xmas and major party time, either bar below the flat or across the road was open until 430am on the Saturday morning and kept us all awake. This is ok if you are out partying with them but we were tired that night. The following night it all closed at 230am and we came in only 30 minutes before. The flexible check in and out was also a great bonus. Travel to the flat from midi was so simple as well. Would definitely stay here again. Thanks Axelle.