The apartment is beautiful and it’s location perfect. It even has an elevator which was incredibly useful to me given that I was traveling with my grandmother. The only downside was that communication with our host was terrible when we arrived, even after carefully following all the instructions that were provided. I gave my name but was told that there was no reservation under that name, even when the info was correct. We had to wait under the rain for about 45 minutes until the host finally answered.
When he finally did, he told us we had to wait for at least another hour to enter the apartment, when we had already been waiting for an hour after the scheduled check in hour.
He let us in when I told him I was under the rain with my grandmother, but we still had to wait for another hour to have the place for ourselves because the cleaning lady wasn’t done with the place yet.
As I said, the apartment is beautiful and very nice, but the host should be way more responsive and helpful when there’s a problem.