Unfortunately our instance was disturbed due to various reasons, making our accommodation more than unpleasant:
1) We believe that one of the advantages of an AirBnB over a hotel is that you have the freedom to choose exactly the place that you want to book before making the reservation, and you most often trust that the pictures show the place accurately.That is not the case regarding this apartment. The host shows pictures of other apartments that they own and NONE of the place that you've actually rented- so I paid for a flat I didn't see-much smaller than the one I thought I rent
2) The pillows were overused, no longer in shape, and we observed a powerful night sweat scent
3) The place already had guests upon our arrival. A colony of ants was already being pretty comfortable all over the place, starting with the kitchen, following with the bathroom, table, sofa and bed included.
4) We contacted the host about all of the mentioned concerns and he/she kindly redirected us to Airbnb support.
It is a pleasure to contact and receive the customer care from the AirBnB team, but in this case the common insects were a host matter.
4) The place is also not soundproofed and we experienced airborne and impact noise.
All of these inconveniences made our stay unpleasant, and the issues were handled carelessly, resulting in sleep deprivation.