Arriving late in the evening, we found it incredibly easy to check in to this apartment with the door code and key in the mailbox. Thankfully we were in apartment 1, so we didn't have to haul my heavy suitcase up too many flights of stairs. Next time I'd pick a smaller bag. One look at the inside of the apartment, and we wanted to move in permanently. It has great design, is very spacious, and had a wonderful bathroom and shower. Beds were comfortable, and light blocking curtains helped us sleep as well. Communication was very easy with Laura (Alice's assistant). She even offered to store our luggage after check-out, which I thought was a nice gesture. The Sainte Catherine neighborhood where this apartment is located is wonderful. Plenty of good food and shops. We had a wonderful lunch at Knees to Chin just down the street. Easy 10-12 minute walk to Grand Place, and easy to navigate. I'd highly recommend this apartment to anyone.