Bruno was there to welcome us. showed us the apartment and also referred some basic things, supermarket, pizzeria...
The apartment was really nice but lacked really basic necessary things which could be added by Bruno easily.
some bathroom, shower accessories...
some cooking amneties... a good knife (the one available is really a 1€ travelling knife, chopping board missing, no cooking oil)
but it has a lot of good things:
looks new and clean, well lit, stone's throw to a supermarket, very close to an amazing basilica, free parking, nice big sofa and dining table, had washing machine and a dryer (very useful). many artificial plants(real ones would be better).
Bruno was however very strict about the checkout time of 10 am. we managed to do it by 10:02 am but since my wife and I were travelling with my very old parents who are rather slow at this age, we would have been happier if he would be more accommodating by allowing us an 11 am checkout time which we requested while checking in. But I could only request it as Bruno needed the time to clean the apartment up. so I can't say really right or wrong here. :)