Great communication before and during the stay, and I was kindly allowed an earlier check in time, too, which was really helpful. The apartment is on the second floor and the steps are quite narrow and steep but once you get inside the apartment, it’s worth the climb. Spacious for one, great for a couple and great to have a lounge space and small kitchen area, too. The bed was comfortable and I managed to sleep well despite the central location! There are lots of windows which keeps the apartment light and bright but for sleeping the curtains are fortunately, heavy weight and thick so block out the early daylight. So very central and in the heart of the city, perfect for easily strolling around the main sights which Brussels has to offer. Nice hot shower and towels provided. Would definitely stay here again!