This place is fantastic. As all the other reviews state, there are a fair amount of stairs to navigate, but since we were already prepared for this, it was no big deal. The location can't be beat, and John made sure all our needs were addressed during our stay. I loved the fact that he had city guides and recommendations readily available, and the Netflix on the TV was a great added plus. The Nespresso coffee maker in the kitchen saved me the time and money from going out for my morning coffee. Check-in was super easy and convenient as well.