We loved the place. Pictures match what is there. Check in and out simple. The online manual was easy to use and we didn't miss anything. The host is very fast to respond. We locked ourselves out (hint; don't leave the key in the lock on the inside of the door when you leave!!) and the host had this resolved while we were sight-seeing. The underground garage is a bit tight but just needs getting used to. Some reviews mention noise from the traffic as an issue, we didn't find it more than in other cities. If we return to Bruxelles, we will definitely stay here again.