This is a great location if you are looking to relax after taking the Eurostar instead of a hotel. This is why I personally booked the place.
Its not too far from attractions if you are using Uber etc which is a great feature.
There are plenty of shops around to buy things if you need to...I found that helpful as a Londoner who is used to it.
Hugo is very responsive and was very kind to us in all Interactions. One criticism is that the WiFi can be a bit bad and on our second day it was not helpful at all and we used roaming data more.