Stephanie was a very friendly and helpful host. She was waiting on the doorstep for us when we arrived. She spoke good English and we were able to communicate fine. She gave us helpful information about how to travel on the metro into the city centre. The metro station was directly opposite the apartment and it took only 15 minutes to get into the city centre and Grand Place. The apartment itself was very clean and comfortable and warm, although be aware it is on the 3rd floor and there is no lift. It had comfortable beds, good wifi and TV with access to bbc1 and bbc2. The only negatives were that it was evident on the door into the apartment that there had been a break in and the neighbourhood did not feel all that safe. As 2 young women we avoided having to return home in the dark. The walls were thin and you heard quite alot from surrounding neighbours. However overall it was a very pleasant stay and we really liked Stephanie.