Julien is great at communication. Very quick and polite responses. His place was perfect for 3 people to sleep comfortably. The directions to his place were easy to follow. Check-in was simple with a lockbox since he wasn't available to personally let my friends and me inside. He left 2 laminated sheets with instructions on his place and the city itself (laundry, shopping areas, recommended sights, emergency numbers, etc.) He had travel-sized shampoo, conditioner, and body lotion for each of us to use. It was a sweet gesture. His place was well cleaned and the beds were comfy and soft. If you choose to stay at Julien's place and encounter any problems, please contact him first before running to write a bad review. He's extremely helpful and responsive :) We had an issue with the toilet and he fixed it within 10 minutes by simply switching over the water supply. The previous guest also told him after we had arrived that the shower hose had a hole in it (very small and someone covered it with Scotch tape) and he offered to fix it for us. It didn't bother us so we asked him to wait until after we checked out. I enjoyed staying at Julien's place and I would book it again in the future!