We booked this flat for 3 nights and arrived late on Thursday night. Given the host doesn’t accommodate late check-ins, we had to rely on family to collect the keys. The person who handed the keys omitted to communicate that to enter we had to key a code so we had to proactively contact the host asking for clarification on how to get in. The apartment is clean but extremely small and suitable for no more than 2 adults. It faces a T junction, off a very noisy road which is heavy in traffic. This is not made it clear in the listing. We had difficulties sleeping, particularly our 4 year old daughter and decided to leave the property the day after. We communicated this to the host and changed the dates of the booking. The request to refund one night out of the three was declined by the host.