Jan is lovely, welcoming, and a gentleman. He provided information, maps, and a card to use on the metro which is cheaper than buying regular tickets if I wanted it.
The apartment was excellent with everything you need including great WiFi, and it is in a very central location and easy to access.
I had to leave early on my departure day which was no problem for Jan. He was available should I have any questions and checked to make sure I was all set for transport knowledge for my trip to the airport.
Would definitely look to stay again if I returned to visit Brussels!