Cleanliness:
When I walked in the room, you could smell that freshly clean smell which I really appreciate. Won’t find a cleaner place anywhere.
Accuracy:
Unfortunately the ad is missing information(washer/dryer are paid €3 per wash and €3 per dry) or is outright wrong(no oven). There is no reason for this as the place is great and would get much better reviews if David was completely honest.
Check-in:
This is a Hilton Hotel and you are able to check-in at the front desk. The staff are kind and friendly and even though my room wasn’t ready at 3pm, they made every effort to make the wait as pleasant as possible.
Communication:
As I mentioned, the staff was amazing about communicating issues and solutions. Only issue I had was when I reached out to David about the paid washer/dryer to confirm, and suggested he update the ad so it was reflective of reality, it was silence. But again, when it came to working with staff on a day to day basis, they took care of everything quickly.
Location:
This hotel is located in a great area close to all shopping, weekend farmers market and transportation. Could not ask for a better area to explore Brussels.
Value:
As I’ve said all along, this is a great place with everything you would want for a short/mid term stay. As I was needing more of a long term stay, understanding the haves/not haves might of made a difference in my choice but I don’t regret staying here.
Amazing location, great staff, addresses any issues quickly and effectively and I highly recommend this place.