Good, friendly communication. Self-check-in was easy. I did not meet Alin as he was traveling but I met his mother briefly. The room was cozy indeed, and clean as was the bathroom and the well-equipped kitchen. The whole house is full of instructions; I didn't even have time to read them all! Even though the rooms are sound-isolated, you may hear the other guests some times, please bear that in mind. Alin let me do a late check-out because it was possible. All-in-all it was fine for me.