The flat was in a great location, was clean, beautifully decorated, and looked exactly like the pictures. It was on the fourth floor, but the elevator was working which was helpful to get our bags inside. We were three people. Two of us shared the bed in the bedroom, and the third took the living room couch pullout. The wifi was excellent and it was quiet at night. Unfortunately we had the perfect storm when it came to coordinating our arrival. Our train was late, we were not traveling with a working phone, and because Ursula was out of town, she had her housekeeper waiting for us. The housekeeper probably left a few minutes before we arrived, Ursula continued to try to call my non working mobile, then accidentally transposed her mobile number in a message to us, and sparing too many details, it took all afternoon to access the flat. It was a lot of time wasted for all of us, and especially for a two day visit, but I think the confusion and communication issues were not typical for Ursula and I would still recommend the flat to others with a working phone.