Ingela stayed in close communication with us from the beginning of our interest, and throughout our stay. All of our questions were answered. The pictures of the apartment were spot-on for how bright, clean and functional it was for us. She also assisted us in arranging taxis for both arrival and departure, which was a great help. The cab company was reliable and presented on time, also. The apartment was impeccably clean! There was coffee and tea provided to start out the week. We needed umbrellas one day: there were umbrellas! There was work being done on the building's interior windows, and though we weren't home for most of that (during the day), we were made aware of that work being done and the workers were cordial. (And the new interior windows will be terrific!) This was our first experience with Airbnb as well as our first European trip, and we were pleased with how it all worked out. It truly felt like we had a little home for the week. The only downturn (which has nothing to do with our host) was that it was a little farther from our daughter's dorm residence than we anticipated, but we were very close to the Ubonn station and quickly learned how to navigate to meet her. We are grateful that we had such a wonderful experience and felt the warmth of Ingela's hospitality and concern for our experience. I would highly recommend this listing and this host. Thank you, Ingela!