Communication before our stay was great, and Max always answered all of our questions quickly. Based on the photos of the apartment, we were really excited to stay here, and this apartment did not disappoint! When we arrived, Max met us at the apartment, gave us a quick tour, and shared some great recommendations of things to do and see in Vienna. The apartment was exactly as pictured (the natural light and the balcony were amazing), all of the major sights are a 15-30 min walk from the apartment, and there's a grocery store two blocks away which was great to pick up food and wine. It was the perfect place to stay for a quick trip to Vienna, and I'd recommend this apartment to anyone looking for a nice, quiet place to stay in the city.