This apartment restored my trust in AirBnB. After a previous horrible experience I almost swore off ever using this site. However, this apartment seemed lovely so we decided to give it a try and I am very glad we did.

This apartment is even nicer in real life than the pictures. It is simply a beautiful place, very spacious, high ceilings, modernly furnished, immaculately clean, equiped with everything you may need on a trip and very conveniently located close to a lot of attractions in the centre of the beautiful City of Vienna. The bathroom and shower have heated floors which are just lovely in the winter. The hosts are a married couple who live in the apartment right next door. The husband waited for us to let us in and show us around on the day of our arrival. Although we arrived before check-in time, we were able to drop our luggage while the place was being cleaned after the previous visitors. The hosts are ready to extend a helping hand and respond immediately to any concerns.

The two minor glitches we experienced are the coffee machine was hard to use, it worked perfectly sometimes and then would just produce brackish dilute coffee other times. Not at all a big deal as there are lots of coffee shops all over the city.

The other mishap was relating to the elevator. There is an elevator in the building however, it does not service the first floor on which this apartment is located, not sure why. After having dragged our suitcases up, the host told us that we can use it to send our luggage down on our departure, but we had to make sure the internal door in the elevator closes properly. On the morning of our departure and as the cab taking us to the airport was waiting outside, the elevator door wouldn't open locking our suitcases inside it. The host called the elevator service company right away who came to rescue our suitcases. Thankfully we had left enough time to make it to the airport. Unfortunately, the first cab company that couldn't wait for us charged us anyway. So we had to pay twice for a trip to the airport. Not the best way to start a morning or a trip, but at least we made our flight!

Despite this, we had a great time in Vienna and really enjoyed staying here. I would highly recommend this apartment and its hosts. They simply care about your experience at their place and about keeping the place in an excellent condition.