Raphael and Max are fantastic hosts! The apartment is spacious (plenty of room for traveling as a family with 4 children), well furnished, clean, and comfortable. The location is great - a 5 minute walk to the grocery, 15 minutes to the center of town and all the sights there, and it's close to the subway as well. Raphael gave us a very warm welcome complete with maps of the area, and he pointed out local highlights and even looked up additional activities we asked about. They were responsive during our stay and were lovely to chat with. They truly helped make our stay in Vienna something special!