Host does not live in the city, and no wifi was provided. Spent all day, walking to a Mcdonalds, to borrow wifi to communicate with him, and follow instructions. Took photos of where wee found modem, on floor by rack. Then, put by window. Then, to turn on and off. Then to move. After he changed his mind and said to leave on the floor, bybrack, as we found. The modem never worked. Its not that he didn't want to help. He said he could not help, because he couldn't