The apartment was in a great location for us, really close from a metro station and a tram station. Pharmacies & supermarkets were close, which was really convenient too. There was a lift in the building, so that was a great plus! The apartment was really bright and well arranged for 2 people staying, with the toilet separate from the bathroom. It was warm and there was enough hot water in the shower for 2 people, which we really appreciated.
Even though there were a couple of problems with the cleanliness within the apartment, having communicated about them straight at arrival, the hosts were extremely helpful and available, trying to do their best to fix everything! We were extremely thankful for that!!! The way everything worked out in the end was almost perfect.
And finally, generally the communication went super super well. We always got a really quick response, whether before the stay, arranging all the details or during it.
Thanks a lot for your reactivity!