Anna and Marianne (her cousin) were very welcoming. Anna was very fast responding to my e-mails prior to my arrival. The listing was very accurate. The apartment in Central Vienna was great and the location was fantastic. The apartment was very clean and spacious, just as it looks in the pictures. Although the apartment is located in a street with considerable night activity (several bars and restaurants), the apartment itself is very quite since it is located in the back of the building (although this means that it has no view to the street). We stay in Vienna for 2 weeks and were able to enjoy the charm of the city in this very Viennese apartment.