First - the place is wonderful and in a great area. I messaged and confirmed we had an early check in, the day before AND the day of. We were told, the morning of, we could check in at 2pm. We arrived at 2pm, keycode was perfect, easy to get in BUT the place was uncleaned from the previous guests. All beds had been slept in and there were dirty cloths in the bathroom.
I proceeded to message through airbnb WIth pictures AND I also messaged through whats app with the phone number for emergency. Within 2 hours, the cleaners arrived and did everything and we were set for the rest of the time.
I received a response through airbnb the next morning, saying he had just received the message and he would send cleaners today.....weird.
My recommendation for anyone booking (it is beautiful) make sure you have the whats app installed and the emergency number handy.
Once the place was clean it is a wonderful place to stay.