When I first booked the apartment I tried to ask the host questions and would either receive no response or a very late one. I arrived and was checked in by a women who did not speak any English. The apartment was nice and clean and in a good location. After leaving I received a request for more money for cleaning and was told I should have cleaned the place however I was already charged a 100 Euro cleaning fee which meant I already paid someone to clean the apartment so took exception to this request. The apartment was left in fair condition as it was. Sorry my experience was not a little better