This place is hosted by 'Richard' a person who probably doesn't exist. His messages are generic computer automated. The actual host is an organisation called Sunrise 24. Upon entering the flat you will find a contract from them for you to sign and to give your credit card number. If you dare to check out even 5 minutes past 11am you will be charged for an extra day. (I did not leave my credit Card number!) You will not encounter a human being whilst staying here.The front door to the street is opened by you making a phone call to an Austrian number. The door to the flat is a code. The TV and Netflix did not work and it was a constant WhatsApp faffing about. It was fixed the next day. The stove is a modern digital affair with no instructions...so good luck with that. What an actual host could show you in 2 minutes takes up to an hour via WhatsApp with various people, and as we could not miss the Opera we could not cook.
The place is clean and stylish, the beds comfy. It's a bit gloomy.
There is one small rubbish bin in the kitchen but none in the bathroom, wc, bedrooms etc. Also no garbage bags. The kitchen is well equipped but there is nothing like salt, pepper, coffee, tea coffee filters etc. We also had to get more loo rolls.
All in all this feels like the new era of travel host robots. If you dislike human interaction and have an innate affinity for digital induction Austrian stoves and produce zero rubbish...this is the place for you!