My first airbnb was at Ivan's place and I was so nervous because not a lot of people speak English there but Ivan was so nice he let me check in at 8 pm when i arrived to the airport he replied to my text right away to give the taxi driver the correct address. He was waiting for me and helped me with my luggage. He offered coffee and water. He also suggested a bunch of places to eat and gave me his umbrella because it was raining so bad then he offered to take me to the tram to show me the way and paid for my tram ride and booked a taxi for me for the next morning to go back to the airport. So friendly and so helpful. I would definitely recommend his place to others.