The apartment was spacious and clean, nicely decorated, and the location is good...supermarket across the street, as well as numerous cafes in the neighborhood. If the nearest U-Bahn station had been open, the location would have been much more convenient for traveling around Vienna. Be forewarned that the Pilgramgasse U-Bahn station will be closed for renovations until sometime in 2020.
Ana responded promptly to our questions, and the maid who came to de-clog the shower drains of hair was very nice...she even finished washing our clothes in another machine, since the one in the apartment, which we had been counting on using, was broken. There was no clothes drying rack. Luckily, we had brought our travel clotheslines!
Amenities are basic. Coffee made in the Nespresso was lukewarm. Capsules for it apparently can only be purchased in the vending machine in the hall; no supermarkets carried them. No microwave. Two mismatched wine glasses. We bought paper towels.
Nice that there is a fridge and cabinet in the hall in which to leave any leftover food, for next guests.
This could be a great rental with more attention paid to details that would enhance the renters’ comfort.