The first bad experience I had with Airbnb. The host advertised the flat has it had an elevator, also when I asked she told us that there was an elevator. It was a complete lie, you have to use stairs for two floors to get to the flat, completely unfit for a person with knee problems or any kind of disability. There is an elevator in the building, but it is not available for use to get to the flat, first the elevator is in the one and a half floor (in the middle), plus the elevator requires a key that is not provided. The building has an elevator, but it is not for use for the flat. If you want to avoid horrible stairs because of any disability or heavy luggage please avoid this flat, do not fall for the alleged "elevator". When I called the host to ask if she had another flat to offer with an elevator, she went completely ballistic and yelled the entire time that she didn't build the elevator and that she wanted me out because she doesn't want anybody there that complains about anything. She told me to leave the flat (to cancel it for myself, so she could hold the money) and go to a hotel. Horrible person, I have never experienced such a host. The flat is nice, but with the elevator lie and the aggressive host, trust me, it is not worth it, there are better flats in Vienna for the same price range with hosts that are actually friendly and polite. Also, there was no oven like in the pictures.