We followed check in instructions but could not gain access to the building. Once inside we were expecting to receive the key from ' a nice lady' but instead had a child respond who knew nothing about keys.
I had communicated with host to say we needed two bedrooms made up. On arrival only one bed was made. I sent a message to host and was bewildered to have a reply saying two beds were made when clearly only one bedroom had been made. After a tedious exchange of messages the house keeper arrived to make the second bed up. We discovered the house keeper lived across the hall and it took minutes to make up the second bed.
The shower also became blocked meaning we were unable to shower for one day.
Information on listing states the flat is heated. This is not true there is no heating in the flat.

The distances to tourist attractions such as Museum Quarter states 4minutes on listing, this is a not true it is more like 24 minutes.