(1) Apartment: Clean. Spacious. Comfortable. Two operating kitchens and bathrooms which is advantageous with a group of 5 or 6. Mattresses are quite firm. Great location to the Karlsplatz station and trams to many city locations. A number of different food stores within walking distance. (2) Communication: Accurate. Responsive. Professional. (3) If you are sensitive to noise: Church bells do ring at 7 am each morning. (4) Conclusion: I would recommend Renate's listing.