Gerti is very friendly and accommodating, she communicates very well and flexible when it comes to dropping off the luggages before the check in time. Location was ok, there are lots of bus and tram stations after 8-12 mins walk, it was about 18 mins to Wien Hbf and 30-40 mins to historical sites. Unfortunately, the co-host seems cold and we were unsure if the heather was turned off on purpose or not but we didn’t feel this facility since check in until check out