Positives: 1) Location was excellent, the apartment is right around the corner from the metro in a safe neighborhood with easy access to a supermarket and pharmacy. 2) The management team was very timely with responses to questions related to check-in and check-out. FYI: The place is not rented by a couple, as claimed in the listing--it is an apartment management company. As our check-in coordinator informed us, the company manages 30+ apartments in the area.
Negatives: Numerous. 1) The apartment is extremely run down and in need of renovation--everything was stained and/or broken. Example: Our check-in host told us we would have to use a chair on top of the washing machine because the latch was broken (which we did, in fact, have to do). 2) Questionable cleanliness. There were old noodles in the kitchen sink on our arrival and the refrigerator had a terrible odor. 3) Shower was small and underpressured. 4) No "dryer" in the classic sense is provided. The washer has an extra spin feature. 5) We had to wait an additional 1.5 hours to check into the place and our check-in coordinator, although pleasant, was clearly exhausted and in a hurry, providing little information about the area.
Overall, an underwhelming experience. The apartment clearly receives a lot of traffic but hasn't been updated in a very long time. There are better values for the money elsewhere in the city. This is an instance where the ratings are falsely elevated by sheer volume.