This is the first negative review I am writing on Airbnb (after visiting more than 20 apartments).
-The location is good
-The a/c didn’t work during a heat wave
We had to leave the apartment and book an hotel instead.
The host refused the refund even for the days we didn’t stay there anymore.
The host brought a mobile a/c but it was too weak to cool the house.
He also suggested for us to use the a/c from another room which also failed to cool the bedroom the a reasonable temperture.
The most disappointing part was that the host wrote to airbnb that he offered us to stay in the apartment next door which has working a/c and therfore 'we didnt have to
leave'.
This is 100% not true🙄, I promise that we would prefer not to spend extra money on a hotel if I could just move to the apartment next door…
We tried all the solutions offered to us, left the apartment in a tip-top condition and expected a respectful behaviour from the host, which we didn't get.