The apartment was awesome. Roman kept us informed all through the process. Upon our scheduled arrival we were greeted by a very friendly and helpful team member. She showed us through the apartment explaining how all the appliances etc worked. The apartment had several basic essentials already for our use if needed. She shared with us where the public transportation was and all about the several local stores and restaurants. Everything was absolutely perfect and within walking distance. The apartment was extremely clean, bright, cozy and quiet. We had a great time and will definitely contact Roman next time we are in Vienna.