Lovely apartment and well suited for families as well as couples. Great location next to stores and cafes. Easy self check-in which is great when your timetable isn't always set in stone. The communication was great. Any miscommunication was , unfortunately, on my side. In spite of that they were very kind and hospitable. I plan to return to Vienna with another niece and hope this apartment is available! I strongly recommend!!! You will not be disappointed!!!