Ella was an extremely attentive and gracious hostess! The flat is in a great location... just a few minutes walk to the U-Bahn and great shopping (H&M, Desigual, Forever 21, etc.). Everything was clean and in order for my arrival, which was needed after a 12 hour flight. This was a perfect spot for my extended stay while studying abroad at the University. Be sure to bring a fan if you are accustomed to air conditioning at home... even with the windows open the flat could get a little toasty (stayed in June/July). All in all a great stay in a great location with a great host. Couldn't have asked for a better time in Vienna!