I cannot say enough good things about this apartment. First off, it is immaculately clean. The bed is comfortable and the kitchen is more than adequate. The room is on the third floor but there is a quick elevator to help with luggage. The apartment is half a block from a U1 station which easily gets you all over the city. The overall location of this apartment is amazing! Right in the heart of where you want to be in Vienna. Communication was always easy and check in was smooth. Highly recommend!!