Kiki is a great communicator- gave prompt response and clear instructions (even sent a PDF of check-in instructions including how to get to the unit, etc). Location is good with easy access to public transportation (tram is just in front of the building, subway 5 min walk away). Access to unit via staircase (3 levels but steps are wide). Unit itself is lovely, bright, spacious, clean and fully equipped (having a washing machine was handy too)- a home away from home. Wifi is good. Overall, I enjoyed my stay at Kiki’s place and wish I could’ve stayed longer. Definitely recommended!