Everything was great, Hannelore was very friendly and helpful. The apartment was clean and very cozy. The heating was on when we arrived, so we stayed warm from the beginning. Nice mattresses - 2 on one bed - and pillows are ok too. Washing machine works fine, there're plenty of hangers in the wardrobe. There's also a hairdryer and curling iron. I advise to stay in Hannelore's apartment :)