My friends and I stayed at Harry’s for 2 nights from 17th May - 19th May. Overall I would say that the apartment was good. It is in an excellent location and the bedrooms are a decent size, the sofa bed was also very comfy. The only issue we had with the apartment was that there were ants all in the kitchen, this wasn’t a problem for us though, we didn’t use it since we were eating out every meal.
I thought Harry’s communication was very poor, I arrived into Vienna and had asked Harry for the combination to the lock box as it wasn’t in the itinerary, no answer. I left it a while before messaging again as I went to explore the city. I then had to call him as I got to the apartment but he hung up and told me to message him. He told me the key box was at a different address, to be fair it was only 3 minutes away, but this is information that could have been put in the itinerary.
Once we had finally got into the apartment we tried to turn the Wi-Fi on but we couldn’t get it to work. I sent Harry a message advising him of this and hoped he would help us, he just replied saying “strange, maybe you broke something”. I thought this was incredibly rude to accuse us of this and then not even offer any help.
Vienna is a beautiful city and I would advise everyone to go to the palace!