Terrible communication - the host didn’t send us the info to check in and didn’t reply to our messages and calls at check in time until 2h later, when he just said “info is on the app” (it wasn’t - Airbnb said to arrange check in with the host”). After two hours, he gave us a code and when we said we didn’t know how to use it he said “hihuhu you will manage”. He didn’t pay for Wi-Fi hence we couldn’t connect. He didn’t reply to our messages about Wi-Fi.
The apartment itself was not the best: the 2nd bed (sofa bed) is very uncomfortable so I defo don’t suggest to stay there if you’re more than two people. Shower takes ages to get warm and the boiler is very noisy at night. Not very clean either. The host has a whole lot of flats around Vienna so probably communication would be terrible in all the other cases as well.