My husband and I were recently in Vienna for a week and stayed at Anna's apartment. Although we were unable to met Anna, as she is currently living in another country, she was very quick to reply to my emails and answered any questions that I had. Her cousin met me the day I arrived and was very friendly and helpful, the entire process was very easy and trouble free! The apartment is just as it looks in the pictures and was an amazing place to stay while in Vienna! The apartment itself is huge, more than enough space for two people! One of my favourite rooms had to be the marble bathroom, with heated floors! Another plus was definitely the location; located in the first district, we were within walking distance of all the main attractions. Overall, we were very happy with our choice and would definitely stay there again!