The housing has an excellent position in the centre of Vienna, and offers good value for the money. However the host is terrible at communication. She does not inform you when people are coming in your apartment to check the heating, she does not reply to your messages (even the important ones) or if she does she does it with incredible delay. Whichever problem you will face, do not expect the host to support you without a lot of pressure and repeated requests from your side. Nevertheless the house itself is very well equipped, and although I found it very unclean it is perfect for short stays and for people looking for good value/price.