We had a very good stay at Tony’s apartment, the location is great and it had everything we needed, but the check in process was terrible. Before our arrival I asked about check in instructions and Tony reassured me that he will meet me in person. When we arrived at the apartment I could not reach him at all. We were very worried we wouldn’t have a place to stay. It turned out he forgot about our check in. We were not able to reach him until three hours later, and then it turned out it’s a self check in, he only needed to send me the instructions...