The flat was as pictured in photos, clean and well-located very close to the U-bahn and just a short hope from the center. Lots of shops and restaurants nearby. Ana, the cleaning lady, was accessible and very friendly (we did not meet Steven). Caveats: the next night's guest came knocking on the door without warning at 10 am, despite an 11 am checkout. Also, while we were aware of the dual-mattress set-up ahead of time, be aware that they do move around easily, and if you change position during sleep, you can easily wind up creating and falling in the crack between them. Nevertheless, these were both fairly minor issues and our stay was pleasant overall.