Unfortunately, the host was very inflexible. The check-in was a nightmare. Although, the AirBnB guidelines dictate not to communicate outside of the platform, the host persisted on his way (or the high way).
Another guest wanted to help me out, which was very kind, but I didn’t want to bother him. So, I called the receptionist after not being able to connect with the WiFi on my laptop. He made me pack my laptop and belongings and go back outside just to receive the password. Now, I could go back inside and unpack everything again just to try to connect again, go back outside again to get the key. When I went out I met another guest, struggling the same way. How unfortunate and unnecessary.
In addition, I did not receive the room as displayed, but another one.
Moreover, the AC went on in the middle of the night waking me up. In general - I believe it was the water pipes - were really loud too. Same goes for the hallway and garden area, where every small noise would echo every loudly.
Other than that, the room was clean. There was no beverage whatsoever. You had to buy coffee and tee, which to me is very strange as this is standard.
I’m very glad that the rest of my stay went smoothly, but for everybody coming to Vienna I wouldn’t want them to have such unfriendly encounter.