This was the first time that I had used Airbnb and Hannes has helped to make it a successful experience and a successful city break in Vienna for myself, my wife, daughter and her boyfriend ... no ... her fiance since they got romantically engaged on a trip round the city in a horse drawn carriage while we were there.

The apartment was just as described and the perfect location for what we wanted to do -- visits to some specific places in the second district and easy access to the city centre and sights - walking or using U-bahn or tram. Prior to the visit Hannes was very good at giving us information about local shops and restaurants. On the day we arrived he met us right on time. He explained the basics very quickly in good English, gave us two sets of keys and then left us to enjoy our stay. In the first half an hour we had difficulty accessing the iternet but a quick text to Hannes sorted the problem.

The flat was very cosy and warm. Other people in the building came and went but it was never noisy. The general area had a friendly buzz about it.

Thank you Hannes and thank you Airbnb.