It was 1st time, when I was travelling with airbnb and It was much better than i was expecting.
First what suprised me (in a good way) was communication, Mr. Thomas answered quickly to all my questions. We agreed time of our arrival, but we came late and he was very kind and he waited for us. Also he fixed parking space for our arrival (next to the building you have to pay) but then he showed us, where we can park for free --> he did even drive with us there! That was great.
In appartment we did have a welcome drink (I felt like in 5* hotel)! Mr. Thomas explained us everything about flat and gave us advices for the city. We were really happy to get all tips from someone local and it was really helpful.
About the appartment, its AMAZING! If I could, i would move there :D tastefully decorated, beautiful furnishings, perfectly clean. The kitchen has all the amenities. Wifi connection works well and the bed is soooo comfortable ! I didnt sleep such a good maybe years :D Ad of course, huge terrace with sitting area and dining table too. So you can have breakfast and sit properly and in the evening relax with a glass of wine in the sofa. During ur stay Thomasd called us, to check if we need anything and he is willing and nice person. If i would have chance to visit Vienna again, it will be my 1st choise where to stay!