I did not meet Alicia, but she was very friendly and flexible when messaging. We were greeted by her friend at the apartment when we arrived. He was very nice, and she had left a detailed list. The location was not as central as we thought. Although the apartment is a short walk away from a metro stop, you do have to transfer lines to get to the center or main city attractions. The apartment was open and bright and had plenty of space for a short stay. There were a few concerns like a broken shower door and clogged drain. Overall the apartment is ok, but the location is a little farther than what we had hoped.