I can't say enough nice things about Esta or her wonderful apartment. Communication was excellent even before I got to Vienna, my airline changed my flight and Esta was completely accommodating in me changing my dates and I had barely submitted my request when she accepted it. Throughout my stay Esta stayed in touch to make sure I was alright and was full of helpful tips if I needed them. For visitors unfamiliar with Vienna the location is ideal. The local train station, Praterstern, has a direct connection to the airport as well as two underground lines, several busses and multiple trams. The city centre is a leisurely 20 minute stroll away and anywhere else can be reached from Praterstern (a mere 5 minute walk away) within 30 minutes. The apartment is exactly as it is looks and has everything you need. This may not matter to everyone, but I certainly appreciated it, the water pressure in the shower is amazing. The apartment is perfect, the location is ideal and you couldn't ask for a better host. :)