Everything was as expected based off the rating which set a high standard, the A/C was awesome and Ingela is a nice person as well. She left apples and Neapolitan wafers :). We had a good time with the only disappointment having nothing to do with the place (the Vienna Pass ...beware), but being wiser, we would go to the Leopold, Sisi and walk around the city more to meet the people. Thanks for your responsiveness and everything!