Our family of 4 enjoyed our loft stay. Our two teen girls slept in the twin beds and my husband and I slept on the pullout couch. It was comfortable for us, but the pullout might be challenging if you are a tall person. The loft was very clean and the heaters kept it warm and cozy (we were there in late November).
It was nice to have some room to spread out after being in a hotel for a few days.
Sophia was really great about following up and checking in.
Be sure to have your own toiletries (soap, shampoo, etc.). There is a SPAR near the train station a few blocks away if you need anything.
Overall, we had a great experience with Sophie and our loft stay.