Paul is a great host, and is always available for assistance or advice. Even though he was not able to meet us, he ensured someone was there to let us in and show us everything in the apartment. He then made the effort to meet up with us during our stay to ensure everything in the apartment was acceptable, and to give us more tips on Vienna. The apartment is located in the chic area of Neubau close to lots of excellent cafes and restaurants. It is an easy walk into the centre of Vienna from the apartment. I would highly recommend this apartment if you are looking for somewhere close to the centre of Vienna, but want to get the feel of a local neighbourhood.