We were a little late arriving and Natalia was very gracious and gave us a great introduction to the apartment. We were thrilled with it, even better than the photos, well equiped and had everything we needed. The washing machine was fabulous as we had been travelling for an extended period and only had a washing machine occasionally. Plenty of local restaurants and in such a convenient location. We were able to walk to Opera to catch trams or metro if needed or just wander around. We would highly recommend this apartment.