Alena’s apartment was a lovely space in a great location. It’s comparable to staying in a 5 star hotel. Extremely easy to get there from the airport. Although I never actually got to meet her, we had great communication before I arrived and she send me details on how to find the building and the check in process was incredibly easy. She also provide a booklet in the apartment with the basic city info and everything about the apartment. I love my time in Vienna and would be happy to stay there again and recommend it to others.