This is definitely our best airbnb experience during this trip in Europe.
We arrived in Vienna on a rainy, Diana contacted me a week ago and gave me clear directions of how to get to the place and how to get the keys from the safe(we like it better that way, because you wouldn't need to wait for the host and can get to rest asap on a tired night)

The apartment is much bigger than expected and very clean. It has everything that we need. The main bed and soft bed is very comfortable and all electronic devices are very user-friendly.

The location is great too, there's a bus station just at the gate and the metro is around 7 mins on foot.

On the day of department, Diana kept our suitcase for the whole day and helped to call a cab for us. We forgot to bring 2 pairs of shoes in the apartment, and she's also helping to ship them back to China.

I would for sure recommend this apartment to anyone who is coming to visit Vienna.