Great place! Nice layout, lots of amenities, and a convenient part of town. I never met Jennifer but her friend Stephan met us and was helpful in checking in while Jennifer was available via message. The laundry machine was great for our trip and there was also a nice large drying rack. It was quite hot while we were in Vienna and the flat has a floor fan as well as large windows that can be opened near the bed which allow for some air flow. Would recommend the neighborhood as well!