Klaus was very nice, helpful and kind, however the apartment was not well maintained.. a very big apartment with high ceilings and spider webs everywhere, there was so much dust my body was itching every time I was in the bed or just in the house. The toilet was not sanitary and smelled like a public toilet most of the times. The house is very old and you can hear everything, every single step someone makes, the daughter listening to loud music and talking loud with her friends at 11 PM or the church that in next to the apartment ringing it’s bell every hour starting from 6 AM. When Klaus invited us in the kitchen there were flies and little bugs everywhere because of the food going bad… Overall was disappointed by the place and the reviews not mentioning anything but Vienna was amazing.