Lela was a great host and our trip to Vienna went rather smooth because of her. There were some hiccups with the apartment, but in the end it was all ok.

The elevator only goes to the 4th floor while the apartment is on the 3rd. We had a 2 year old and a stroller and managed everything without much issue.

The wifi did not connect immediately, but resetting the router (on top of the computer) fixed it.

Heating is something many people have mentioned previously. You will want to go into the kitchen and above the dryer you can turn up the heat. You can also turn up the heat for the shower. If you set the shower heat to ~60C, you should be able to take a proper shower with stable temperatures and water pressure. Be sure to turn it back down when you check out. This also stops the "clicking" from the heater turning on and off constantly. The size of the bathroom cannot really be helped much, this is an older building. It was adequate for myself, my husband and our son.

The dryer is a bit tricky. You MUST set it to dry BEFORE you start the wash. Or else you get wet clothes.

The neighborhood itself looks worse than it actually is. The people in the building are very friendly and the streets are safe. The palace and zoo are within walking distance, as are 2 subway lines. It's a very convenient place to base your Vienna trip from, far cheaper than the city center, and very close to a major rail station as well.

All in all, I have nothing to really complain about. It was a perfectly fine place to stay and base our excursions from.