The host replied to our message/queries quickly. Maureen welcomed and briefed us about the attractions in Vienna. She provided Vienna map for us and gave us tips for travelling.
The room is not exactly like the pictures show but it has everything we need. The bed is comfortable and more than enough for two persons. The host also took immediate action after we reported the lamp at shower fall. They came to the apartment to check even it's already night time.
The location of the apartment is very good as there is a tram station nearby which took us less than 3min to get there. There are also supermarket and restaurant nearby which make everything so convenient.
The hosts are so nice as they even helped deliver my thing in which I left it in the apartment unintendedly back to me. Recommend!