This was our first experience with airBNB so we were nervous, especially as Martha's apartment, being new, did not have any reviews when we booked it. We chose it because of the central location and attractive pictures. This representation proved accurate, and the apartment worked out cheaper and nicer than a hotel.

The location is good, close to a U-Bahn station, and one stop from Vienna's old central area (also walkable). We found it easy to pop back when we needed a break. Helpfully, Martha provided clear directions from the airport. Of her three options, we took a taxi upon arrival. Although expensive at 50 euros, we were glad we did this, as the transport system is somewhat overwhelming after a long journey. We then bought a weekly pass from the U-Bahn ticket machine (it has an English option), and used Vienna's excellent public transport thereafter. Returning, we followed Martha's U-Bahn/airport CAT train suggestion. We'd recommend this over the U-Bahn/S-Bahn as the connection is easier with luggage, and still cheap.

Martha is a communicative, helpful host, with good English. We were pleased she made it clear that we should tell her if we had any concerns. We did have a couple of requests after our first night: more bedding and heavier curtains in one room (because the flat is so bright), plus for the heating to be turned on as it became chilly at night. Martha was highly responsive, and dealt with all this pleasantly right away, even the curtains. After this we had no more issues and enjoyed our stay. So if there's something niggling, we'd suggest discussing it with Martha rather than fretting.

The flat is bright and clean, and everything looks brand new, with comfy furniture and beds. The wifi and TV work well, with many channels including BBC News. Being set off a courtyard in a quiet road, this ground floor flat is virtually silent at night, and we slept well. There are two bathrooms, one ensuite, and the other next to the second bedroom, so it's almost like an ensuite. The only toilet is in a small cubicle off the kitchen and has no washbasin. This was the only aspect of the flat we weren't keen on, but we knew to expect it (there is a floor plan on AirBNB), and it was a compromise worth making for a good base.

Although the flat is on a quiet road, close by are lively areas of shops and eateries; Martha gives some restaurant suggestions in her info pack. It's a short stroll to the food stalls of the famous Naschmarkt (as we called it, "Nosh Market"), some open till late, and there's a useful Billa supermarket opposite the U-Bahn. If you're into contemporary art, note that the groovy commercial gallery street, Schleifmühlgasse, is just a couple of roads away. The rest of Vienna's overwhelming cultural riches are all easy to reach via U-Bahn or tram from this pleasant apartment, which we were happy we booked.