Ray and Armine were extremely nice and easy to reach. They answered the messages in less than 1 minute. The place is great, but not too close to the main touristic attractions. For us it was not a problem because we like to walk. There are several bars, cafes, restaurants and supermarkets nearby. The kitchen is very small and the window does not have blackout curtains, so it’s a little too bright at night to sleep. Very warm apartment even with snow outside. I highly recommend it!