For the first time I had problems with the host and the check in. The check in is already really late (6pm). I booked an appointment before so I wouldn’t have to wait (I arrived in Vienna at 2pm) and told the host I could check in between 6.30 and 7pm. He told me they don’t have time before 8pm. I told him that that is too late for me and that I already have another appointment at 8pm. He told me they don’t want to risk waiting for me in case my first appointment takes longer?! Obviously they prefer the paying guest to wait. I was standing in front of the apartment with my luggage for 1.5 hours!! He didn’t even care at all that I missed my 8pm appointment.
When I could finally enter the apartment the cleaning lady was still doing the laundry - the only reason why I couldn’t check in earlier. That’s also why he specifically didn’t want me to wait in front of the apartment so I wouldn’t figure out they were still cleaning until 8pm. And the worst part is that the host tried to blame it on me by saying I would keep changing the times I would like to check in. Extremely rude and unprofessional!
Even though they had ten hours between check out and check in I had to finish the laundry and the apartment wasn’t very clean. Plus it’s extremely hot, bright and noisy which makes it difficult to get any sleep.