Albert was super awesome! He was very communicative and responsive from the get go. He was accommodating for our early checkin and the change is schedule we had because of delays. He provided us with all the details we needed to get the best experience in Vienna.
About the place itself, it is quite a cozy place with all the required necessities, including a Nespresso coffee machine! The location is just two train stops from Mitte (city center) and also has a direct tram to the touristic city center.
Definitely recommend this place for couples.