It's clean and cosy and very centrally located. But I mean, it's not really anyone's home - Anna and Vlad are just using Airbnb to rent out apartments in Vienna. So one doesn't get the real Airbnb experience of living like a local and getting inside info (but rather a thick laminated folder of instructions about what not to do in the apartment and some suggestions as to where to eat etc.) Indeed, I only got emails from "Laura (front desk)" and it was the cleaning lady, Veronica, who let me in.
Don't get me wrong, there is nothing wrong with the place if you just want an apartment - I just get irked when places are presented using "our home" etc when it's service apartment.