Anna was very prompt with communication and reasonable in offering us an early check-out when things were not what we expected. Check-in and check-out is smooth, wi-fi is good and easy to access. The area seemed okay enough even though it was loud on the street at night. There was a very strong pee smell in the hallway between the elevator and the apartment door. Inside the flat the bathtub is not usable and the flat wasn't totally clean. Some things could be updated.