They left us waiting for 6 hours for the receipt, that they had more than a week to prepare. Inconsiderate and unacceptable, especially on a business trip. We asked for the receipt when booking, a week before our stay, then again at arrival with no answer and no receipt. We asked again one day before we left and again on the day we left. Service is lacking, unresponsive and looks like they don't care. Would not book again.