Ladan was very easy to communicate. She welcomed us in person when we arrived. The apartment is great. Even better than the pics ( I mean the pics was already good!) Spacious and it is perfect for us (3 adults). Location is great! Less than half an hour walking u will be in the city center. Or take the tram/bus which is only a block away directly to all major spots. The neighborhood is very quiet, a great place for rest after the whole day sightseeing in the city. A few supermarket is nearby as well as Cafés/ restaurants. We were offered for a late checkout since there is no booking right after us. We really appreciated it. We had a great time to stay here and would definitely recommend this place.