Staying at Lee's flat in Vienna was my first introduction to AirBnB, and could not have been better. A fantastic central location (about a 7-10 minute walk from the Rathaus - town hall -), surrounded by restaurants, and the same distance from the u-bahn station, this spacious and well-appointed flat was ideal, and beautifully decorated.

Lee answered our frankly ridiculously last-minute request to stay at her flat promptly, and while we didn't meet her in person (we had been to Vienna before, and didn't want to drag her away at the last minute, totally our decision, she was more than willing to meet us if we needed it), she was incredibly helpful and friendly in all of our communications. Keys were left safely and securely, and the house felt both safe and comfortable. There's a tram line just outside the door (a few floors down - there is a reliable lift), but the double glazing kept the noise at bay.

When we next visit our friend in Vienna, we will look to Lee without hesitation.