Bettina was there on the doorstep when we arrived and welcomed us to the apartment. She was very helpful and the guide she had prepared for the apartment and surrounding area was very useful. The apartment itself was exactly as shown in the pictures, and was the nicest apartment I've stayed in! It had a very homely feel and Bettina had thought of all of the small things to make the stay as comfortable as possible. The apartment is in the perfect location for a quick tram ride in to the centre of the city, whilst also having an authentic Austrian feel :) all in all a wonderful stay! We will be back in the future: