Sandra was super friendly and kind and warm, and very flexible. I "Instant Booked", just a few hours before I was arriving in Vienna by train in the early evening - no problem! I simply called Sandra and we set up a convenient time for me to come to the apartment. She let me in, showed me around, gave me some suggestions for things to do nearby (all of which I'm glad I did). The location is just about 10-15 minutes easy and lovely walk from the very heart of the touristic center, in a neighborhood that is local and nice, with plenty of dining, drinking, shopping options. The apartment itself it great - nothing overly fancy, but very well appointed, with all you might need (or at least all I need). It's very, very quiet, which is much appreciated for a good night's rest - somehow it's a little oasis in the thick of central Vienna. Very worth the stay! Thanks, Sandra.