Had a real smooth check in and checkout experience. The lock is electronic and super convenient for when you and your travel companion go exploring solo. The housekeeper only prepared the apartment for one but Kaylee was super prompt fixing that. Bed is firm but very comfy — my jet lag went away basically the first night! (High praise from me because I usually find it almost impossible to sleep in a new bed the first night) A very spacious apartment, and close to all the places you would want to walk to.