The apartment is exactly like the pictures. It had everything we needed. The check in/check out system was great and the location was perfect, we left the car at Erberg Park and Ride and didn't use it for the whole stay. Ramona was very precise in the information provided and we didn't have any need to contact her during our stay. In the apartment she had left details on all the services and amenities in the area and we found this very useful. If we ever go back to Vienna we will definitely book Ramona's place again.