The accommodation was clean when we arrived, and Harriet was always quick to respond to any questions or problems we had. Worth noting also is that the apartment is very convenient to public transportation - bus, tram and S-Bahn, and to several grocery stores. The only negative comment we can make, but one that cannot be fixed, is that the bedrooms are very close to the road and the noise from cars and trucks could be a problem for anyone who is a light sleeper.