The flat is in a great place, the inner city was easaly accessible by public transport, but it was also reachable on foot. The flat looks like on the photos.
My only criticism is that the sofa is really uncomfortable, but as we mainly spent our time outside of the apartment, it's not a big problem.
I can't teally comment on the communication as I only received messages from the owner that seems like "automated" or pre-written messages, but as we did not have any problems it doesn't really matter.
Checking in was really is easy, I received a guide and it was easy to follow.
Overall, I recommend this apartment.