Laura and Pablo are very friendly. We supposed to arrive in the night but we Lost our flight and we arrived the next moring,Laura was available and didn't make any problems. The room is nice and spacious. The house is located from only 20 mt to the metro station. it is from one stop from karlsplatz and two from Stephanplatz.
I reccomend it to all the people Who wants to visit Vienna in a feed days.