kaylee was very helpful and the apartment was very easy for transport and to the other areas of Vienna. 10 min walk to the subway or get the bus right outside the apartment. 2 food markets outside the apartment and a great fresh fruit shop also. was great only thing i would have asked for was ine more pillow for my bad neck lol . but apart from that 1st class and if i visit vienna again ill be happy to stay there once more.