Very good, quick response time to issues coming up with the apartment - in my case heating - and it was fixed in a few hours with someone able to come to the apartment and make the proper adjustments to the water heater. I liked having a desk area to work in when I had my remote work areas. Very stylish apartment decor and the neighborhood is beautiful - it is a bit further out from the city center but then again it is very quiet and outdoor spaces are larger. The rail tram though, while it doesn't have as many arrival times as the subway metro has regular arrival times and it is easy and straightforward to know how much to pay and how to pay - there is a machine on board, one price for adults and one price for kids, you pay about 2.40 Euro and then validate the ticket. You can either take the tram to a subway terminal like Meidling S+U or go all the way to Karlsplatz/Opera stop which was very convenient.