Kateryna was there to greet us. She gave us instructions and answered all our questions. She was well-prepared. The location is great because the tram runs just a minute from the apartment. Kateryna explained the tram and metro system to us and that saved us a lot of money in cabs! This has been, by far, my best Airbnb experience. The apartment was so warm, clean and well-equipped that I couldn't find anything wrong with it! The apartment had heated floor in the kitchen and bathroom. The washing machine did a superb job in doing our laundry. We went to Prague after this and I honestly missed the comfort and the warmth of Kateryna's apartment!