Robert and Margit are wonderful, warm and helpful hosts. They are available for anything you might need or want and will help you get situated. Before we arrived we received detailed instructions on how to get there and enter the building and once we got there we were welcomed by Robert who showed us the apartment and everything that's in it and explained everything we might need. The apartment is very nice, charming and exactly as described and has everything you'd need for a nice stay. It's located right next to the tram and bus stations, and the subway is less than 5 minutes away. The neighborhood is quite nice and there are various stores and restaurants around. We'll be definitely staying here again when we go to Vienna again.