Natalie and her assistant Walid answered all our questions and were very helpful during our stay. The apartment was very clean and also well decorated. We had use of a large bathroom and also a washer machine but not sure if there is also a machine to dry clothes this is something we found to be a common issue throughout our stays in Europe. One thing we noticed were the stairs to reach the apartment, but if you're into fitness this will be something you may enjoy if you're elderly or disabled you may want to consider this.
The apartment is about a 15-20 minute walk from the city center of Vienna and is also close to metro stations. There are very good places to eat nearby just use yelp and it will help you find them. Cafe Mozart is a great place and is only a 2 minute walk from the apartment.
Nancy also provided us with all the essentials and did not skimp out. She truly was an amazing host and her and Walid created a great Air bnb experience for us. We would recommend staying with them while visiting Vienna.