Ana was very polite and gave us a little tour of the apartment (which is very big and very clean). The neighbourhood is okay. It is super close to the city centre and very public transit is very accessible. However, at night, there are a few interesting characters walking around. No one bothered us so it wasn't an issue. The bed is very comfortable and the apartment is located next to the famous Riesenrad Ferris wheel. We would definitely recommend this apartment.