I travelled with my dad. So before my journey, I asked for a second bed in the room. The host gave immediate a 'yes' for an answer and said a bed would be prepared there for me. At 9:30 pm, after a long journey from a whole day travel, the only thing you want is to lie on the bed and sleep. What surprised me then, is there's no bed at all. I have to make my bed!!! I have to first make a bed out of a sofa bed. Make our blankets and pillows using the covers that don't match at all!!! And there's no second bed. I was told to make an air-bed by myself, "just plug in". But where is the airbed! Where is the plug in! For someone who's extremely tired with no previous experience at all, such a surprise had almost made me cry! Finally, I managed to prepare our beds after all of struggling. Then after a whole night sleeping on the freezing cold air-bed, I successfully got a cold. The second day, I wanted to make some warm breakfast, then of course a very dirty cook was found in the kitchen. I've been in so many places before, not alone the 4th time in Vienna, never had such bad experience before, and for such a over-priced stay. I'm thankful that I got better now after the cold. Hope the host can do a better job for the others in the future.