Had a great stay here. It was very clean and beds were indeed very comfortable. Strongest point is that these folks are extremely good communicators and very helpful. We had absolutely no issues, any questions that came up these folks answered and responded quickly. Oh yea, it is very conveniently located to hop on a train and go anywhere you will want to go in Vienna. We got a week pass which made it more convenient and I think after 6 rides it pays for itself. Enjoy this place!!!