Whilst we didn't get the chance to meet Caroline, we were welcomed by her associate Paul, even before we landed in Vienna.
Paul contacted us before we left Australia, arranging a taxi to meet us at the airport and bring us directly to the apartment, where we were warmly greeted and given assistance to settle in.
Paul gave us some great directions to Eurovision, the local supermarket, subway, and suggestions for our stay, which were really helpful!
The apartment was wonderful and had everything we needed; not only was the decor impeccable, but it was a truly comfortable space where we could relax and unwind after a big day at the contest or sightseeing! We really appreciated the small touches, such as candles, Nespresso and Apple TV - it made us feel like we were home!
Paul was always available if we needed anything extra, and again helped in arranging our transport when we left Vienna - it made the trip seamless and very easy!
Thanks for being great hosts; we will definitely book with you again next time we come to Vienna!