Florian was very helpful. We booked our trip last minute, and it seemed like he was getting ready to leave on a trip of his own s oon after we arrived. Still, he spent a half hour showing us around the flat, and even pulled up a Google map of the area to show us nearby restaurants and also the obvious tourist attractions and the easiest ways to get there. The room was clean and comfortable, and the flat was updated. He even had an induction stove in the kitchen, which we had fun with. My only complaint was that the towels left for us smelled like they had been left in the wash water too long, but I'm sure if he had been there, or we had bothered to message him, he would have fixed that.