Pretty poor check in process. We were instructed to pick up the keys at a home decor shop three blocks away. There was a very limited time window, if you dont meet it there is a 20 euro fee (just a heads up). The person at the store didnt know really know about the key turnover, he just handed us a set of keys and said "I hope this works". Makes for an uncomfortable first impression.

The apartment is adequate, definitely not super comfortable or "exquisite". The bed was not very comfortable, the pillows provided were decorative throw pillows, not normal size sleeping pillows. The bathroom is kind of dimly lit.

The check in book definitely needs updating, and the check out directions are in broken English.

If you are looking for a step up over a hostel, I would recommend this place, but if you are looking for a romantic or comfortable getaway, I think there are better options, seems the target audience is college aged kids.