Esta is a super host for sure!
The apartment was exactly like the pictures, spotless and in a good location close to Prater and lots of public transport options.
Esta made sure we checked in ok, had no problems when we had difficulty with the lockbox on checkout, it had frozen from the cold! Responses are timely and efficient and super helpful.
Our flight was delayed and when I let Esta know she offered to let us come back to rest until our scheduled flight time.
Such a sweetheart!
5/5 would recommend!