As described, Heidi is not at home during your stay, but she is always quickly in contact in case you need something, and she is very kind and friendly. I really liked the house, it is spacious, very comfortable and very well furnished, ideal for two or one person. The building is also a fine one. If you like walking, you can walk to the very center and otherwise there's a tram station 2 minutes away and a metro station at 5 minutes' walking.