Upon arrival of our stay, the place was a bit difficult to find and was kind of on a noisy block. We tried to get into our building, but the directions were very hard to understand and were unclear. We ended up having to have someone else who was staying in the building help us get into our room because the directions were so hard to understand. Even she couldn't get the electronic door to open so we called the owner and he declined and instead texted to see what was wrong. He told me where to find the lockbox with all of the keys which was unlocked and open. There were at least 5 copies of every key and were made accessible to anyone who was able to get in the front, which was not hard to do. The beds contained an oddly high number of hairs and some of the pillows and beds had stains and seemed very dirty. We propped a couch chair up against our door because we were worried that anyone could get in. The self-check in made things very difficult and did not give us a sense of security.