First of all this is my second time renting this apartment, the last one was perfect, this one was terrible, no towels, no mop and under the sofa it was very dirty like it wasn’t cleaned for years. Anyways i got a request for a damage , first of all no one has the right to tell me what were you looking for under the oven as the host asked me this question, the communication was terrible and my child got blamed for something that he didn’t do. The wood oven cover was broken before. when you open the drawer to take the fork and the spoon it fells . This is what happened to me and i left the wood cover on the floor to show them that it was like that. Anyway my child got accused of it and of course I cannot prove and in the end i have to pay it. Its not about the money its about the way that this host talked to me, it was very rude and i will never advice anyone to go here because you get requests for damages that you didnt do.
Overall the last thing that i have to say is that i got asked by the host why did i leave the apartment in a mess .So as i know we all pay for the cleaning fee .. and also as I mentioned this apartment didnt have any mop or something and in the first day i cleaned it by an old cloth of mine. Also the under the sofa was so dirty and i didn’t complained about that.
So disappointed on this and i will never rent this apartment anymore.
Communication and service is the main thing for your clients.