We booked this holiday several months ago and this was our first use of Airbnb. We had several questions for Annemarie about directions, the public transport ticket system, whether we could have the third bedroom set up as a double etc. She answered them all promptly in a friendly manner and at length, in good written English, meaning we arrived at the flat very easily having followed her instructions.

Annemarie was lovely, she met us personally at the flat when we arrived, gave us 10 minutes to look around and settle in then returned for a chat where she explained all about the flat and the local area, leaving us with a hand drawn map for the immediate area showing local shops, restaurants, tram and bus stops etc plus plenty of tourist leaflets for Vienna itself. She made sure we knew how to contact her if we needed but then left us to enjoy our stay.

The flat itself was also lovely with its colour-coordinated rooms. There was myself and my husband plus our 2 adult sons and their girlfriends and it was very spacious with plenty room for us all and set up as agreed with plenty towels, extra duvets and throws etc and all the equipment and household bits and pieces you need any time of year. The fans in every room were very much appreciated, as Vienna was really hot on the days we were there.

I was worried we might be staying a bit too far out of town but the tram you take into town runs frequently and efficiently and is a pleasant ride into the city centre where you easily connect with the other transport systems. We bought a weekly pass which meant you could jump on and off of the trams, buses and metro without fuss or the need to validate your ticket every time and was very economical.

We would very gladly stay here again and wouldn’t hesitate to recommend it to anyone visiting Vienna!