One of the worst experience in my life! I can't understand how she is a super-host. She doesn't deserve it for sure!
it is a long story but she refused to give me the key while I reserved the room for 2 months. I came from abroad with a lot of stuff to start a new job and a new life in Vienna but she left me desperate in the streets.
She forced me to cancel the reservation because she was the person in power, and just in that case I would had the chance to get my money back. I already paid the rent and had nothing but a reservation in a mobile app.
I am really sorry for her. She never deserve my time to write this review but other people should know what kind of person they are dealing with. she is very arrogant without a little trace of sympathy. I am sure she has no friends in her life!
I advice her to take a little time to think about herself and try to earn a little humanity and sympathy, then run Airbnb housing where she is in close contact with people. People who wants a warm welcome rather than kick their ass.