The apartment is as it is seen in the photos. We were given instructions by Michael about how to reach the apartment. He was always responsive and also gave us some good suggestions about Vienna well before we arrived. The apartment is a hop skip and a jump to St. Stephan's Cathedral and the location is extremely convenient to all the main attractions of Vienna. Michael himself was not available to welcome us and had told us that someone would be there when we arrive. Unfortunately, the person who was there did not speak any English and it was hard to understand any instructions he had. Other than that, our stay was seamless.