Unusual experience as when booked Sandra was quick to reply during the booking. I contacted Sandra the day before the planned arrival but received no reply about how to pick up keys, also tried txt and Email along with Airbnb messenger.
Arrived as planned and made our way to the apartment after a couple of phone calls and more Airbnb messages with no reply.
I contacted Airbnb on emergency number having decided to find a hotel instead. Airbnb were excellent, offered to find us alternative accomodation whilst paying for our breakfast whilst we waited.
Aibnb managed to contact the host and we were then contacted and were admitted to the apartment.
Nice place, well situated for exploration of beautiful Vienna.
Clean, tidy and warm.
Lacking some basic's, like more than one cup? Stupid I know but when there are two of you it's a bit of a pain