The first night while taking a shower, the water heater failed and the heater was not working. Response regarding this was provided the next morning, and the host 'wrote that the technician would come by and fix the problem while we were away', but did not wait for our confirmation or return. We do not know if someone else broke into the house while our personal belongings were at home. We have stated about this and other inconveniences, but we still have not received a response.
This is not our first air bnb experience, we have stayed at the home of very concerned hosts, but I'm sorry to say that this was one of our worst experiences.
Apart from that, the location of the house is nice, close to the center, the cleanliness is normal. The apartment is very old, it has a sweet ambience but there are some things that need renovation.