The place was gorgeous, it was very unfortunate that the code provided to us was wrong, resulting in us having to wait for 30’ outside the property with a dog after a very long travel.
The important issue was that the only way of contacting the host was via Airbnb, the response time of which is 1 hour. As a result we had to call Airbnb support to get in touch, which added to the stress unnecessarily.
Please next time ensure you provide a contact phone, or emergency contact. Do double check the codes sent to guests or use a different check in mechanism like a key in a lockbox.
Otherwise the stay would’ve been flawless, if not for this stressing mishap.