Albert was awesome! He gave us very clear directions on how to get to the apartment, and he was still patiently waiting for us when we arrived later than we said we'd be. I didn't get a chance to let him know beforehand that we were delayed (what with all the rushing and running around to get there), and he was still very gracious in welcoming us. The apartment is centrally located, and Albert had provided maps and brochures of nearby sights to see, which were all extremely helpful. The apartment was also very clean and full of a lot of little extra comforts, like a coffee maker complete with coffee beans, sugar, and cream. And detergent and fabric softener for the washer and dryer provided.