Pros:
- host was friendly and generally responsive (more on this later)
- easy self-check-in (except for parking, see below)
- newly renovated property
- good quality equipment in apartment
- good location (central, next to Längenfeldgasse underground station, 200 m from local shop
- clean
- bean to cup coffee machine
- basics to cook provided, as well as shower gel, dishwasher and washing up tablets, etc.
Cons:
- property did not have internet during our stay, as per the listing description
- the TV did not work, as it is an internet TV
- a baby cot and high chair were promised, but not provided for the 1st night of a 2 night stay
- the host told us that paid parking was a 3 minute walk away, but after booking sent us to a parking that did not exist and then recommended a parking 55 minutes walk away from the property, wasting 1 hour of our time
- the host was not responsive when we asked about things that were not as we expected them to be based on the listing description and the host's answers to our questions before we booked.
If the above did not happen, this is a 4 star property, maybe 5, but we were let down by the service / lack of support when things went wrong.