Sarah is a really nice and helpful host! She was always responding to messages and was trying to make the stay as much convenient as possible. The room was surprisingly bigger than expected. It had everything we needed. It's the same for the bathrooms. Sarah's place is close to Ottakring metro station and Billa shop so the location of the flat is a huge plus. The check in and check out were really easy and here I want to mention that even though we were coming to Vienna late, Sarah found a solution to make our check in easy and convenient. Definitely recommend this host!