I did not stay at this location. I found out in the morning 4 hours before check in that this location that I booked would not be available due to an unexpected plumbing issue that arose at the last minute after the previous people checked out. As I was already boarding my plane with my family that left us limited choices. Upon landing in Vienna, Andreas moved us to another location which is a 1 bedroom studio apartment on Naglergasse street. The problem was I was traveling with my wife, toddler and now a teenage daughter whose plans changed last minute and had to come with us. I had reserved this location because it was a two bedroom apartment (a room for the toddler), had A/C, and had an elevator — so moving into the smaller one room apartment with no A/C and no elevator was not a good fit. The apartment is very nice (scary when you have a toddler, but it was also very hot and VERY noisy because of a restaurant or some business downstairs? I never could figure out what it was). I talked with Andreas about reducing the price since it was a 1 bedroom but he told me he could not because this new location was prime and it costs more! (I could not find it listed on Air BnB) End of the day what do you do when you have flown to a city on a holiday weekend with your family and the first 5 hotels you check are booked? You make do!
About Andreas, he is a very gracious man. He met us at the location and helped carry the bags in and made sure we were setup. I cannot complain about him, it was just a bad situation all the way around. That being said, it did not ruin the holiday, we all just had to go to bed when the toddler does!! :)
If I had a chance to stay in the original location I would because Andreas was a good host, he just does not cut the price for things out of the customers hand.