Our stay was perfect. The apartment turned out to be even better than expected. Beautifully arranged with a good qualitative choice as comfortable beds, bathroom, living room with a good equipped kitchen. Basics as toilet paper, dishwasher tablets, soap where availbale upon our arrival. Just to get started. Which allows you also to take care of the appartment as if was your own. We received very good advices from Thomas what to do and discover in Vienna as well explanations for the appartment. He would make a perfect guide. A good stock of brochures on Vienna was available. The appartment is ideally located nearby the neubaugasse metro station. You can easily go to any part of town. Shopping is nearby so is the grocery store. I would suggest to Walter/Thomas to add some written advices what to do, to visit, where to eat, instrutions for the appartment in English. The dvd player did not want to work correctly as it only gave a black and white colour display. We didn't bother to call to get it working. Internet connection was ok. I would definitely recommend this appartment. We enjoyed sleeping and cooking/eating and just relaxing in the apartment. So did my teenage kids.