Ulrike's place was excellent! It was very clean and warm, with plenty of towels, blankets and pillows to use. Her instructions were succinct and we used the washing machine and heating without any trouble. We were there for almost a week, and were able to explore the area where the apartment is, as well as seeing all the sights. It is great value for money, however if you are staying only a couple of nights in Vienna it might be better to find something closer to the centre. We didn't mind the 20/30 min walk, and there is always the underground. Ulrike was very contactable. We couldn't find a microwave or a toaster, but that is nothing to complain about. Thanks for a great stay Ulrike.