I have never had to leave a less than positive review, but I can honestly say, there are lots of options in the area so I would not recommend this place, mostly based on lack of cleanliness and general maintenance and care.
Although the location was great (close to nice bars and restaurants, easy 15 minute walk to downtown area), the place had clearly not be thoroughly cleaned. There was disgusting rotting food in the freezer/fridge that smelled so bad. Ujale did come when we asked and cleaned it out, but we also weren’t able to use the heat (wasn’t on and he didn’t know how to use it) and it was unseasonable cold that week. The towels were left hanging (not folded to let us know if they were clean or not) one of the interior doors had broken glass, the kitchen didn’t feel that clean and the toilet is in a closet down the hall from the actual bathroom which was weird. The bed is also very firm which I was ok with but probably not for everyone.
So overall:
Pros: location, spacious, easy check in, responsive communication
Cons: dirty, lack of any care and/or nice touches, weird bathroom layout, less than comfortable bed