Raul was very communicative and this apartment is in a good location close to public transportation to most sites. It was also very clean and had a washing machine and kitchen which was nice to have. However, one of the most important amenities for us in choosing this place was the listed air conditioning, as most places in Vienna seemed to not have it. When we showed up there was no air conditioning, just a fan and air cooling unit. We used this the first night and the apartment did not cool at all so we hardly slept. Raul switched the cooling unit with the hopes that it would actually cool the apartment but again, it did not do the job. Because of this issue, we slept poorly and didn't feel relief from the heat at the end or our long days exploring the city. It felt like a sauna.
Other than the air conditioning, the lack of curtains over the windows caused the sunlight to flood into the apartment at 5 am and there was no way to block it...this added to our difficulties sleeping.
Overall, this would be a good listing if it just didn't represent that it had air conditioning.