The apartment is exactly as you see in the photographs. It was very quiet in the apartment and the garden is very private to the apartment. The kitchen was well stocked with plates etc. Some were a bit dirty but there is a dishwasher so we just put them in to clean. The heating is controlled by the apartment upstairs but I think if you need them to turn it up you just contact Sandra. There is no washing machine but at the top of Lerchenfelder there is a laundromat only a short walk away. Make sure you have change for the machines. We enjoyed our stay and had friends round for Christmas lunch and found everything we needed for a festive holiday. Sandra even put up a Christmas tree! Highly recommended!