Natascha’s place is very professional, there is an information pack at the property as well as a mini bar if you would like to use it.
The flat was lovely and clean and also flexible with check in and checkout times to work around our flights, it was slightly further out then I expected although the tube station is 5 minutes away and easy to use, it took us around 30 mins to walk into town
Contact with the host was good, she answered all of my questions quickly and sent some good instructions and options on how to get there, taking the CAT and tube meant we were at the apartment in under 30 mins from the airport
Thanks :)