Checking in with the key box in was no problem, however soon after that we had our first issue. We we‘re a party of 4 but the second bedroom was locked. After calling and asking the host, we had to personally search through the whole apartment ourselves, because the cleaning lady put it somewhere. Also had to call back and forth a couple of times in order to find the keys. First impression of the whole apartment was not what we expected. It was not as clean as in the pictures and was dusty, the couch was kind of wonky and there were socks behind the furniture. A few hours after we checked out i received an email straight from Airbnb saying that i have to refund 100€, because „items are missing“. I called the host and found out that the cleaning lady did not find the apartment keys which we put back in the keybox AS EXPLICITLY DEMANDED („do not leave the keys in the apartment“) by the host via email upon arrival. As i talked to the host it did not seem like he knew about his own instructions and seemed surprised at the fact that i put the keys back in the box. So all in all we had an unpleasent experience.
PS. Very hot in the summer, because top floor, one aircon that did not work well because parts were missing