The apartment was exactly as described and was very clean and tidy. Everything was in order and we generally felt very welcome staying there. We did not get a chance to meet Regina, but didn't have to as everything was perfect. She followed up with us to check on our stay to make sure everything was fine. The street was very quiet and we didn't hear any noise the whole week we were staying there. There was a number supermarkets nearby with everything you need. The tram stop was right around the corner which makes it perfect for getting into the city centre. The Metro station is only a couple of minutes walk away. We frequently walked to the city centre and it doesn't take too long.