The flat was good for the price and location. We liked everything during our first stay, and decided to book the same place for our stay on the way back home, in advance, two weeks before the stay. Unfortunately, a couple of days before our second stay, Gönül messaged us and told she will not be able to host us. That’s fine and understandable, but then she begged to cancel my reservation (which would lead me to not getting any money back at all). When I explained to her, that she should cancel it from her side, and that’s the proper way to do it in case she can’t host us anymore, she explained that Airbnb will remove or restrict her account, and she can’t do it. She also sent a request to rebook the property on different dates, so I can get a partial refund (with at least no service fee returned), but I refused and had to involve the Airbnb support to get all my money back. Such behavior is not what I expected from a highly rated and experienced host, and as I understand she simply wanted to avoid cancellation fee for hosts, by misleading me. If I didn’t check the refund amount, I would just cancel my booking and lose money too. So, I had to spend one of my vacation evenings resolving this issue and looking for another place to stay, with twice higher prices now, because of a short-term booking.