The apartment's location is quite well, but when I arrived I found dirt and hair on the floor. I asked for a vacuum cleaner and I've been told I can receive one tomorrow. Then I asked for a mop and they decided do the right thing, which was to bring a vacuum cleaner and leave it IN FRONT of the door. I was out when that happened. They could have easily cleaned up the place in 10mins, but I guess it's my job as a guest to vacuum apartments for which I pay 100 euros a night.