Rosie couldn’t have been more responsive. Someone was on their way over with linens for the couch before we’d even finished our conversation about that. Early check in was accommodated. The kitchen really had everything one could desire:coffee, sugar, French press. Hot on demand water heater yielded luxurious showers for all six of us. It’s a subterranean unit with windows that open at sidewalk level. But six of us were more than comfortable, well taken care of and conveniently so!