I’m not sure if Heike was having a bad day- but I was quite surprised with her attitude when I first met her. She wasn’t friendly, neither did she greet nor smile at me when I checked in. What annoyed me was when I asked if there were keys to lock my valuables in my room. Her exact response was “ nobody will be interested in your things. If you break or lose any key it’s €70.” I think that’s not something very nice to say to a guest. She proceeded explaining lots of house rules like making sure the towel was left in the toilet and not in the room, to make sure I switched off every single light in the house before I slept. She did not tell me what the wifi passcode was (not sure if there is even one). Otherwise the location was alright, just about 5 min walk to metro. some roads can be quite dark when traveling back alone from the metro.