Communication was quick, helpful and friendly from Kathi, and her friend Richard, who met me in person to give me the keys; both went out of their way to give recommendations on their favourite bars, places to eat and things to do and see - it gave for a very smooth and relaxed visit to Vienna. The area is quiet and safe; it's is a 5 min. walk from U3 and 10 minutes from Westbahnhof, with a SPAR supermarket conveniently located in front of the building. The flat is on the 3rd floor, accessible by stairs, and is exactly as shown - clean, modern and spacious; kitchen wise, oil, pepper and vinegar, a kettle, toaster and a Nespresso machine are available. The overall experience was straightforward and effortless, would highly recommend 👌🏽