Very nice location, with many options to reach the city's centre! The apartment was very good for 5 guests, even though it was a little smaller than in the photos. The Internet connection wasn't really working out well by the time we were there, but that's okay, since we were outside most of the time. Also, we didn't have shampoo, as it was mentioned in the services.
About the communication part, the owner is very clear and responds fast when you need him. Ms. Silvia was also very good, she told us all about the house and we thank her for the wine as well!
The whole experience was overall satisfying and we enjoyed our stay in Vienna!