Anna was fantastic. She is very accommodating and helpful with tips suggestions and laundry! They were still decorating apartments and getting things organized but that didn't get in the way at all of our stay. The location of the flat is perfectly located next to the public transport and only a short walk into the center. Our room was very clean and Newly decorated. We were there in September but during a heatwave and although warm we kept the curtains closed and the room stayed pretty cool. We were on the street side and there was quite a bit of noise but it didn't bother us. I would stay here again when and if we return to Vienna.