Orsi is a great host, making arrangements and communicating went easily with her. The apartment was cosy, clean and overall in good condition ... Except for the bed, which we was broken ... so one of us had to sleep on the floor. Since the overall experience was nice, we did not make any complaints. Now we are being accused of damaging her property and she insists we pay for her bed. Lesson? Next time we should not refrain from making complaints.....