I would say that although the host was advertised as a "SuperHost" this was not on the level that I experienced before with other SuperHosts. I specifically searched for SuperHost with English speaking Hosts. He was not at all flexible on Checkin.When we arrived the cleaner was there and only spoke German. I was able to make out that the washer/dryer did not work (advertised amenity and why we packed the way we did). All the linens for the bed and bathroom towels were soaking wet laid out to dry on a drying rack. There was no toilet paper in the unit. The host responded that the cleaner would come back with the toilet paper but that she said we had all we needed for linens and towels. Which was true, but were soaking wet. The cleaner came back with the TP but when I took it she grabbed it back and started yelling at me in German. This was finally straightened out with yet another trip but the Host was not hospitable at all and the shower was terrible.