It’s seems there are new, inexperienced owners and that most of our issues can be resolved with the new owners getting more familiar with the apartment. The ac did not work when we arrived and we spent a very uncomfortable night. The shower backed up and sent water out into the hall (which we cleaned up). The toilet next to the entry had a sewer smell that got worse until we couldn’t use it. A plumber should have been called immediately. The new owners are very nice and want to improve so I would ask about these issues instead of not booking. The beds were comfortable but the dining room chairs and sofa are looking dirty.