The apartment was fairly simple, but clean and comfortable (the beds were especially comfortable)! Self check-in was easy with a lock box, and Pia provided a great guide ahead of check-in, including several recommendations for Vienna. Unfortunately the sink plug was blocked/broken on arrival and not fixed within our 4-night stay, which was an inconvenience, but Pia did respond quickly to messages and attempted to fix the issue. All in all, a pretty good stay :)