Agata was sweet and very responsive. I forgot my train ticket in the room when I checked out and Agata found it for me immediately. She also helped us with wifi when it slowed down. The bedroom and bathroom are very clean and updated. Teh sheets were white and the bathroom was spotless. The only thing I didn't like was finding hair balls on the sides of the couch which easily could've been missed when cleaning the room. Other than that I recommend this place 10/10!