We have not met with the host, however the communication with him was very accurate and prompt, readily available to answer all our questions. The place was excellent for us, a family of four. Its location not far from metro station allowed us to easily and quickly travel throughout Vienna and visit most city attractions. The rooms were fully equipped and the sunny and comfortable terrace is really nice and big. In the apartment you have everything you need and more. Everything is as shown in the description. Highly recommended!