Upon arrival, we opened the door to the flat and were greeted with a dirty flat containing rubbish, crumbs and dirty bedsheets. We called the host and they suggested that we were in the wrong flat, but we weren’t. The previous guests had apparently checked out late and the cleaners had not been able to clean, but we were unsure about this as we were there when the host said the last people left. Although the host arrived and cleaned the flat swiftly, we were made to feel like an inconvenience and that it was somehow our fault. Once cleaned, the flat was available to us. The photos were very flattering as I t was a squeeze for 3. The flat was modern and stylish and the centre was easily accessible. The bathroom was a strange experience, as it did feel like an aeroplane toilet with regards to dimensions and doors. Overall, reasonable value due to location and quick response from the host once the issues were raised. Would recommend the location for a great stay in Vienna.