We were met by Caroline's friend at the apartment and everything was smooth! The apartment is beautiful, cozy and in a great location! The bathroom even has a built in radio that plays when you turn the light on! Loved it! It also had everything you need for a great stay! We walked almost everywhere and that alone was rewarding. Vienna is a beautiful city, and when I visit again, I wouldn't hesitate to book with Caroline again!! Thank you for everything, and communicating well with us!