Jennifer is a lovely host and replies very quickly. The place is sparkling clean, spacious, with complete amenities including a washing machine which was very helpful! The apartment is a few steps away from the subway which makes it very easy to travel around Vienna, and a supermarket is right beside the building. The only downside is that the apartment is at street-level facing the highway, so you see and hear the pedestrians and traffic passing by, as well as the subway rumbling faintly from the floor.