This is a fantastic unit if you want to experience Vienna for a reasonable sum! The apartment is exactly what you see in the photos - uncluttered, modern, clean and spacious, it is practically across the street from the Wien Mitte Mall/train stop. There, you will find all of your local travel needs (S and U Bahns, CAT Airport train) along with a variety of shopping and food (nearby is a Starbucks, a bakery, Vapiano's Italian, a supermarket, etc.). The apartment is on the third floor but is serviced by a small elevator. Contact with the owner and her colleague was excellent - we were met exactly on time, given a tour and advised on how to use the public transport. The included WiFi and cable TV were perfect, everything in the kitchen and bath worked fine, and the beds (one is a sofa sleeper) were comfortable. We visited in December and had no issues with heating at all. The apartment is in a business/residential area of town and only minutes from Stadtpark and the Ringstrasse circle, a block from the MAK museum, 10-15 minute walk to the city center and about 20-25 minutes to the Prater amusement area to the north toward the Danube. My family really enjoyed our stay and I hope to rent from Ariella again when we return. Highly recommended.