The check-in was not set-up well. There was no lock box as the communication said there would be. The next step was to call a local number to open the front door. As many travelers, I had no way to make a local call without WiFi. So I was stuck outside. Very stressful. The kindness of a neighbor letting us in the front door was our saving grace.
We next had to deal with no sheets for the second bed. I had to figure out how to make a local call (spending $5 on Dingtone) to get things sorted out. The manager was helpful and sympathetic.
We also had to deal with no toilet paper. The solution suggested was to go into the streets and try to find some and carry back to the apartment. Not how we wanted to spend our brief time in this beautiful city.
The check-out notes sent threatened us with being charged for not leaving keys in the non-existent lockbox outside.
It seems this nice apartment is not getting the attention it deserves by management.
On the PLUS side: the apartment was clean, quiet, and well located.
Be aware the comfy bed is positioned between two tight wall and you have to climb in from the bottom. Also the shower curtain had a tendency to fall. And for some reason the WiFi was weak to dead in the evenings from the master bedroom.