As mentioned by other guests, Tatiana was great - very friendly and helpful. The flat is lovely - just as shown in the photos. In case you wonder where the bathroom is, it is near the entry door - small but very well fitted out. The whole flat is well equipped, and the sofa bed was very comfortable. Because we were visiting in December and the building is quite old, I wondered how warm it would be. No problem - it has a very efficient heating system. The location is really convenient for the Vien Mitte station, and for the city centre. We walked to all the places we wanted to visit, but were only there for three nights. If we'd stayed longer, we would have been well placed for the obviously comprehensive public transport system. We would highly recommend this as a place to stay.