Ran was friendly, responsive and respectful, gave us suggestions on where to eat and what to visit in the city and even tips on public transportation. The place was squeaky clean and exactly like the photos. The only problem we had was that we found Ran's place because of the "free parking" tag, we read all the rules carefully and still on the eve of our arrival we were informed that we had to pay over a third of the price of our stay for the parking. If we had known that we might have chosen a different accommodation. But other than that we had a pleasant stay in Vienna :)