Ahh the palace... This was a FANTASTIC place to stay for our week in Vienna. It was easy to walk everywhere, and yet secluded and quiet. The light rail station for the airport or main train station is only a 5min walk away. We were attending a conference at the Intercontinental, which was a 7min walk - perfect! The beds were comfy, the sheets and towels clean, and the kitchen well equipped. We all wished we could have stayed much longer! One thing worth mentioning is that the boiler makes a fairly loud ticking noise periodically (only noticable because it is otherwise such a silent place!) so if you are a very light sleeper, you may need ear plugs. Communication, check in and check out were all superb. We once had trouble with the heater and when I messaged about it, the maintenance man was there within 5 minutes to fix it! I will absolutely recommend this place for anyone visiting Vienna.