Our stay in Robert and Margit apartment was our BEST Airbnb experience till now. It started from great communication with Robert. When we informed him that our flight was delayed he reminded that groceries stores will be closed for next 2 days due to holiday and suggested to buy groceries in airport. It literally saved us from traveling to other part of town to buy simple groceries for dinner and breakfast. Robert met us and showed the apartment. It was exactly as on pictures, spotless, stocked fridge with drinks and champagne, two huge beds with great mattresses, cozy living room and small things like first aid kit, sewing kit, torch and umbrella (which was handy). It was really feeling of home away from home. Robert was supper nice and helpful, suggested places to eat nearby, provided without our request two sets of towels since we stayed for more then a week, and when we run out of some kitchen stuff immediately provided it. Location is also superb - tram and bus stops are near building door, and subway only few minutes walk, with plenty of restaurants and groceries within 0-5 min walking distance. Very important for hot August - very good AC units in each room, which even had super quiet "night mode" (I am very light sleeper). On the last day Robert allowed us to stay few hours after check out and even gave us a farewell gift. Let me summarize as our 4.10 years old summarized when we left: "When I will be in Vienna next time I want to stay at Uncle Robert apartment again". This what we will definitely do on our next trip to Vienna.