Awfully!!!
Our vacation was ruined,especially that 6 days which we spent in this disgusting rooftop extension-“apartment”.It has too many minuses,the smell of garbage starts from the very entrance with a greasy floor and doors where garbage cans greet you,the same smell presents in the kitchen,unpleasant smells everywhere , dirty,dirty and again dirty apartment, shower drain is disgusting, I cleaned it myself because the water did not drain well, the kettle with kalk on the bottom , the coffee machine was moldy on the part where you insert the capsule, it’s terrible about the toilet brush, I’ve never seen anything like this before , the smell in the toilet is stinky , pillows with yellow spots, I washed the linen immediately on the first day because there were hairs on it. It is impossible to sleep with the open windows from the side of the bedroom as there is an unpleasant smell of garbage and from the restaurant’s kitchen which wakes you up with noise every morning. Now about the spiders … one flew out of the hair dryer when I turned it on, ( condition of hairdryer is awful- full of several colors hairs and dust on the back net),well ,spiders-they run along the walls all day long.The last day at 7am the workers walked on the roof, changed pipes and noise was unbearable, good that we were checking out that day ! We moved to another apartment and everything was fine there.
Andreas,you please first learn this business of renting apartments and then take it on, I think responsiveness and affability and forced smile are not enough having such kind of shortcomings, you need to respect yourself first of all in order not to allow yourself to settle the guests into such a “apartment”!
That the guests have not written to you about this lacks before ,( as you you told me) does not exclude the facts ,you should not count on guests for whom the above details do not matter, study the standards of cleanliness !
I demand my money back, I sent all photos and videos to the help center , now Airbnb is considering this case.
As soon as Andreas found out that I opened refund he turned from a smiling hospitable guest into a deceiver who became to blame me that he didnt belive that these stinky aparment is his, even having all photos taking from the very 1st day,that we have also dark hairs and he thought that I would write review in case if he won’t approve the refund . His position is -ready to get out ,blatantly lie and justify himself not to spoil his business!