It was our first experience of renting a flat from the agency. The good thing is that the flat is really big, very clean and has a lot of free space to put your own clothes and other things. On the other hand the apartment has no signs of other people living there. For example some spices, sauces and even food and household goods that other guests leave and they can be used by folowers.
Robert was very nice. He met us, explained everything and helped us to find a late hour working supermarket. So we could have a supper ;-)