The apartment was even better than the photos. We spent 3 nights there with our 4 and 5 year old boys and our 3 month old baby. It was spotlessly clean and very comfortable. A really good space for a couple of energetic children, they loved rearranging the cushions. It has some really nice features. Location could not have been better for exploring Vienna. Getting the keys was very easy and we were provided with more than enough information to make our stay comfortable. Vedi always responded very quickly to our texts and all went smoothly.