The host was great. He was very communicative, gave us a list of things to do, how to get to the apartment all in advance. When we reached the apartment building, it looked a little run down from the outside but the inside was lovely, exactly as the pictures showed it. There was wine, beer and other snacks for purchase, unlimited free coffee, and Alex really took the time to answer all our questions. We had a comfortable stay, no issues. This apartment is sufficient for 2 people for a long stay or 3 people for a short stay. As a general tip, get out of the shower very carefully as the floor and mat got slippery due to the moisture during our stay. We used the washer and dryer and Alex was very kind about letting us use his services. Location wise, it was great. Very close to the U station (Schwedenplatz) and easily accessible to the main Karlsplatz area. Would definitely return if I visit Vienna again!