We arrived very late at night/early in the morning, but Theresia provided thorough instructions for arrival which made the process go smoothly. The space was perfect for our time in Vienna. The room was nicely decorated and the bed was comfortable. The bathroom, shower, and laundry are just across the hall. Having our own, well-stocked kitchen in our room was convenient. The neighborhood is lovely, especially with the tree and flower lined streets in the Spring. We always felt safe, and it's very quiet at night. There are a couple grocery stores to choose from nearby and the palace is just a tram ride away. The tram also brings you to the extensive U-bahn network. We found that the S-bahn does not run very frequently to the station closest to the house. We loved staying at this place and exploring Vienna, and we would certainly do it again.