Aniko was excellent at keeping in contact, from the initial reservation to our stay and checking out. There was a prepaid phone in the flat; we didn't need it but I think that's a great idea. The flat was clean, bright and had everything we needed. The bathroom is quite small - the shower and the toilet are very close together - but this was still a great stay for the couple of nights we were in Vienna. My friend and I would definitely recommend this place. Thank you!