We had an amazing stay. Ingela was extremely helpful and responsive before we even booked the apartment. Once booked, she gave us a lot of really helpful information about the area and very clear instructions on how to find the apartment from all three train stations and by car. She answered all of our questions quickly and was extremely kind during our checkin. She coordinated a taxi for us on our last day to get us to the airport. That was so helpful! Checkout was the easiest checkout we have ever had at any Airbnb. She made everything so easy. The apartment was exactly as described and had plenty of space for our group of 11. The apartment was super clean. We loved staying here and will again next time we’re in Vienna!