This apartment itself was good. Good location, also next to the subway which was easy to use and allows you to get anywhere you can’t get to by foot. Lots of space, could easily sleep 5 people.
My problem was with communication with the host and the check-in. The host asked me when I would be arriving, then didn’t answer my messages until I had arrived at the apartment buildings door. When I got there, there was no one to let me in and I was left with no instructions on how to enter the building. After 20 minutes of waiting, the host answered my messages and informed me that he had an emergency and couldn’t wait at the building to let me in and instead gave me the instructions on how to enter the apartment. Although I was running off of little sleep and not in the best mood, I understood - emergencies happen and are out of our control. When I first arrived the apartment was a little messy - dirty towels in the bathroom, garbages still full, etc. After getting settled in I had an unwelcomed surprise. As I was changing (had nothing but my underwear on) the cleaning lady unlocked the door and entered the apartment without knocking or any warning from the host. When I brought it up to the host he said he thought the apartment was already clean. No apology from the host or the cleaning lady. That was my last interaction with the host for the rest of my stay. Despite this, Vienna is a beautiful city and the apartment is a good base for exploring it. With improvement on the hosts end the apartment would be the perfect place to stay.