We LOVED our week spent in Vienna at this apartment!! The space was perfect for two couples and exactly as described by the host. We had everything we needed to cook meals 'at home' and do our laundry when needed. The exchange of the keys was very easy even if the host was out of town at the time of our arrival; it was a friend of hers who greeted us and everything went perfectly. The guide provided to us by the hosts (a PDF file with all their recommended activities, restaurants, etc around Vienna) was very useful, we tried many of the places listed in this guide and were never disappointed. It facilitated greatly the organisation of our trip and made it all the more enjoyable. We greatly recommend this apartment to anyone!!!