Hugo is a very welcoming host, he made us feel right at home. After booking Hugo sent us really useful information about transportation to the flat and told us about the local area and eateries. On arrival to this very nice flat, there were small notes explaining how we could just take whatever from the fridge, how to work the TV and make the sofa into a double. Hugo also talked us during the stay to check if everything was fine, which it was :) All in all a wonderful stay in Vienna.