Note
I was left out of the apartment the front building door was locked and the pin code to door was useless. Trying to reach the owner there was no reply. I informed the owner about late arrive l that will be after midnight. This is why I was given the code ahead and self check in. As I said the door was physically locked and the code useless. I was left in night in street with 3 young kids, no available hotel rooms! Terrible experience! We spent the night on a hotel lobby that was kind enough to merci us. 1. I expect a full refund included the extra payment for late check out this is 338.99+68.61 NIS. 2. I demand a compensation of extra night payment. 3. I could not get a direct phone call to owner also in morning there was no answer. Only by text responding he was carelessly waving me away saying I came too late. THOSE type of renters give air Ben a bad reputation!