France and Alex were very good with communication. They answered all my questions and sent me additional information when I asked. My flight came in early, and they tried to assist me to get into the flat before check-in time. The flat was basic, exactly as advertised, and very clean and neat. It was in a great location, a couple of blocks from the Museum Quarter, and in a neighbourhood with many cafes, restaurants and pubs. It was close to many modes of transport. I would definitely stay again!