Ray's place is clean and tidy and Ray is helpful and punctual. Check-in and out was really easy. The apartment is fitted with all needed things (ironing machine and hair drier), so you don't need to carry any. The only thing to keep in mind is that the kitchen is really small, so you cannot do much cooking and if you are going to Vienna to stay indoors and watch TV, forget about it, there is no TV set in Ray's place, which I appreciated. On the other hand, the internet works really well.