Highly recommended Airbnb! If you're having any second thoughts about booking this Airbnb while visiting Vienna, you absolutely do not need to think twice about booking with Jan Eric. A friend of his checked us in and got us oriented to the space. She was friendly and polite. Although we never met him, Jan Eric was easy to contact and very communicative during the entire process. He was readily available to answer all questions we had before and during our trip. We couldn't figure out how to get the hot water working but he responded quickly. This Airbnb was located right near the botanical gardens and Belvedere Palace. Great location walking distance from shops, restaurants, cafes, etc. We like to walk and were able to get around the city and walk back to the Airbnb location with no problem. We felt comfortable in this apartment and had more than ample space to move around. There was no air conditioning unit but, luckily, it wasn't too hot during our stay. The apartment was extremely clean (not just "clean enough" but actually clean). You can tell Jan Eric cares about keeping a neat and clean space for their guests. We had a tiny incident with the neighbor below, who complained about us walking around in the middle of the night (we woke up to use the restroom and open the window to let some air in) but it did not affect this listing or our stay. Jan Eric was apologetic and nice about the situation. We would stay here again and recommend it to others.