Abandoned by rude host.
Pictures of the apartment on Airbnb flatter the place. The entrance to the building is dark and dreary. The sofa in the living area is like something from a charity thrift shop. The bathrooms appear modern.
This was our worst Airbnb experience by far. The surrogate host, Paul, went on vacation and abandoned us to two women who were not able to help us with basic information. The so-called "guide" booklet they offered was not helpful. It was merely a list of restaurants and bars in Vienna with no addresses. It contained no information about the immediate area such as transportation, banks, grocery stores, etc.
In the one conversation I had with Paul in the phone of one of the women who met us, he was rude and dismissive. When I asked about our location and the fact that the women who met us couldn't show where we were on a map, he said "Don't you have GPS?"
When I expressed my unhappiness,