We were under the impression Merab would meet us when we arrived. We told her what time we would arrive at the Airbnb and we waited outside for her (did not have cell service or Wi-Fi). After half an hour she did not show up so we had to go to a cafe to get internet service. She then provided the keypad code and door code so we could get a key ourself. The stay was fine but check in was a hassle. Just a note for others to be sure to get the key code before arrival