The flat is in great condition, feels cozy yet it has plenty of space for 4 people. Plenty of appliances that were all functional. We did not meet Ellena but she and the cleaning lady communicated well everything we needed. The place itself is a 15 min walk to the nearest public transportation and takes about 35-40 mins to get to downtown. However it is great for people that want to come by car as parking is free in the area and is one of the closest free areas to downtown district.