Barbara was very organized and welcoming. Upon arrival, she took the time to sit down and recommend different sites and restaurants in Vienna and show them on a map which she left with us. The apartment was very clean and had more items available than any other AirBNB we've stayed at before (plenty of dishes, towels, pillows etc.), and plenty of room for us and our teenage sons. It's in very short walking distance to the underground, supermarkets, and other local shops. She provided very clear directions for arrival from the airport and getting into the building. Overall a great stay.