Worst airbnb experience so far.
The only good thing about this place is the location.
There were a bunch of hair on a plant on the table in the living room (hair from bath, with some dirt on them), similar hair in the shelf in the bath, rotten coffee filter in the coffee machine, used towels, broken balcony door frame, nosiy floor and stairs, light in the kitchen was not working, so we moved the lamp from the living room.
I'd tolerate the conditions of the apartment if not those disgusting hairs, rotten filter and used towels, it's just unacceptable, very anti-hygienic.
We didn't want to contact airbnb to find us another place, cause it was December 30 and we just arrived to Vienna, I was talking to the host via email to address the issues, but they said they can do it the next day only, but we needed to use the place, can't just sit and not touch anything until the next day, so we had to cleanup ourselves.
(After seeing those hairs on the table you just cannot use even a cup without washing it properly).
I've communicated this to the host and got no compensation, they were only saying that they are ready to send someone over to cleanup the next day.
Also the bath is very hard to use, the valve is old and heavily used, it feels like you will break it if you turn it more (the water is too hot), but it's the way to get the water into normal temperature.
Just terrible experience, I'll report this host to airbnb customer service as well (attaching all the photos we took as proof).