Modern place close to the naschmarkt, looks just like the pictures. Didn’t meet Ana, but the cleaning ladies were lovely. The place only has one toilet, so it may not be suitable for a large group, though the bedrooms and couch are very spacious and comfortable. I was also glad for the air con as it was quite hot while we were in Vienna.
We had some troubles opening the window doors to the balcony (so we ended up not being able to use it) and the internet worked on and off. Ana was quick to respond, but unfortunately it didn’t change the situation...
We also had some trouble checking in as the previous guests did not check out in time... not really easy to control, but it was annoying.