Andrei sent us detailed instructions to help us find his place, and seemed very nice and willing to help in our message conversations. The apartment was in a great, central location and was designed beautifully. However, it was lacking a few basic practicalities. The bed was rather uncomfortable (very creaky and small pillows), the wifi only worked if we stood right next to the router, and it seemed like the place needed a little extra TLC. Overall, we loved our stay in Vienna, but we'd probably recommend staying somewhere else.