Ingela was a great host. Though we did not meet her in person because of her busy work schedule. She went to great lenghts to make sure we got everything we needed to know and even left us two mobile phones for complimentary calls in vienna. She welcome us with fruits and chocolate and also stocked the apartment with sandwiches and snacks. As we arrive sunday and most stores were closed. The apartment is lovely and location is great with only a 5min walk to the metro - the only downside of it was the internet access was really slow. Ingela was apologetic and also mention that she will be changing provider soon. Will definiately recommend it.