From the start, Werner was incredibly helpful and strong at communicating. Our slight came in very late so we ended up checking in at midnight, this was not a problem for Werner who made arrangements with a friend to make sure we could check in.
The apartment was as shown in the pictures, clean and pleasant throughout with sheets, toiletries etc.
The location of the BNB is in one of the less affluent districts, meaning there is not very much to do within, however the fact that you are literally right next to the tube station makes it incredibly easy to go anywhere, you are also a very short trip to the central station, and a supermarket is around the corner. Very good value for money.
I would recommend this place for anyone making a short trip to vienna who wants good value for money