Positive points
The central heating of the apartment is pretty good and people can be totally confortable in this house against the freezing weather outside.
The towels and sheets are clean.
The location is good and just few steps from the tram station that goes directly to the metro station. There’s also supermarkets, pharmacies and bakeries nearby - just pay attention to the opening hours cause everything closes early in this city.
Calm neighborhood and the restaurant Il Giardino was the best about excellent food and prices!
Negative points
The shower is not good and it’s hard to position it so most of the time the water goes directly to the wall and almost nothing drops on you.
The water on the floor of the box wasn’t going out cause the plumbing was clogged up.
The “single bed” that appears in the three-bed-room is actually a kind of couch and not soft at all. If you wanna avoid any pain on your back just don’t sleep there.
On checking time test all your keys on the door in front of the owner because in my experience we received the wrong pair of keys in person (the owner was there to receive us) and we got locked outside after coming back from dinner and the owner wasn’t answering my calls at all (and it was still evening like 8pm to 10pm). My salvation was Claudia’s husband that for a magical coincidence was coming back from work and helped us bringing the right keys!
You have no idea how hard it was to be locked outside with your senior parents complaining and too stressed and tired after a flight and carrying bags in that stairs (be prepared cause it’s three floor of steps!)
It was snowing hard on the last days and it was difficult to carry the luggage back to the car as the entrance of the house had too much snow.
The communication with Claudia wasn’t as fast as I checked in previous comments when I was searching for accomodations and she doesn’t accept your reservation request immediately.
In my case I saw all prices detailed in airbnb, I sent my request but she said she needed to add some gas and electricity taxes and when I saw the reservation again she increased the price!
As I was running out of accomodation options I had to accept it but I didn’t like this practice as I saw previously the detailed total I was supposed to pay in first place.
Airbnb always show you all the taxes that will be included so it’s not fair the owner increases it in the last minute.