Greg is a friendly and communicative person and helped us will all the details needed. The self check-in is very easy to do and Greg provided all the steps necessarily. Unfortunately, the apartment was not cleaned at all. You could find dust anywhere and also some cigarette butt was on the floor. Also, the heating was turned off and it was making some strange noises during functioning. In first night, I was forced to turned it off because I was scared of the noises and just in the morning after I asked Greg what to do, the problem was solved. The apartment is not looking like in the pictures, one wall shelf is fallen off and the radiators are not heating up uniformly. However, the apartment is at 2 minutes to walk from train/tram/bus stations and 15-20 minutes to walk towards the city center. Overall, we were not happy that cleanliness was completely lacking and we expected more for the money that we paid.