We never personally met Marina, but it didn't matter as she was always available via text if we needed. She gave us some great recommendations of where to go to eat (we loved Figar that is close to the appt for breakfast/brunch) and what to do. The apartment is in a really cool location (lots of trendy bars & shops), with easy access to the transport network to get around the city. Apartment is a really good size, very clean and modern. It was very quiet for us too - perfect for a family weekend away with 2 kids. Highly recommend. Thanks Marina!