Keys handover was very quick even though the landlord was not present personally. The location is very good 10 minutes walk to Schönbrunn castle and zoo. And also 2 minutes to metro and 4 stops to historical center. There were everything that may be necessary in the apartment and even more (coffee maker + coffee, washing machine and dishwasher, iron etc.) There is a quiet inner yard with grass and small playground, so it's very comfortable for families with small kids. The beds are comfortable, quite large free space in the apartment and heated floor. The landlord was very friendly and open for communication. We had a great experience and will definitely return next time when we visit Wien.