We stayed at Bettina’s flat for a full month and are SO glad we chose it! She greeted us the day we arrived, coordinating a time she could be there in person. She had baked us a lovely cake, filled the fruit bowl, stocked the fridge with a couple of local beers, and even provided coffee grounds that lasted us a week or two. The flat is beautifully furnished and everything is so functional. We had two other people join us on our trip and stayed for four nights and the sofa-converted-into-a-bed in the living room was comfortable for our guests. We 100% want a shower room like theirs in our home! Since we stayed for such a long time, we had the option of a weekly cleaning service including taking out the trash and recycling, changing the towels and sheets, and cleaning the floors. We’ve never had this before! There were a couple of things that we needed printed and Bettina, her husband, or her daughter were always around to help. They are incredibly responsive via Airbnb messages! We had sent a question about the clothes washing settings and Bettina showed up at our door in minutes :) We only wish we could have stayed longer in Vienna at this amazing flat. Don’t bother continuing your search….you will absolutely love staying here!