Tefi has been absolutely outstanding- I had to check in hours earlier- wasn’t a problem. I felt at home! Absolutely sparkling clean, new, everything is top-notch! Just wow! Quiet, great location- minutes from anywhere with the wonderful public transportation system in Vienna. Tefi was kind enough to give me plenty of tips on what to see where to go what to eat etc. he really goes above and beyond and it is very much appreciated. I travel a lot and this has been a better experience than 5 star hotels around the world! Highly recommended- and you will make a cool new friend to boot!