This was our 14th Airbnb stay with 9 nights in Salvatore apt of Vienna. Airbnb rentals can be divided in two groups. In the first one, you can feel that the owner lived there for a while. The second one is just aimed to be a financial investment. Both groups can rank from very bad to excellent. Our apt in Vienna falls within the second group and we rank it as good.
The positive points:
Perfectly located, 5 to 10 minutes walking from the historical center, trams and metro stations, (acceptable) restaurants, (basic) shopping places. The apt itself, though soulless ( 2nd group) is accommodated with high quality amenities, including the kitchen. It was perfectly clean. The bed is very comfortable and the bedroom very silent due to a good sound insulation. The living room is big enough to relax though the sofa is not very comfortable to our taste. The square located in front of the building is a cool place, worth to have a seat for a quiet moment.
The points to improve:
When we checked in, the temperature was very hot, so we set the AC at 22 °C to cool the apt. Then the water condensation started to leak inside the apt and we had to use a pan to collect the water! Finally, I increased the temperature and the leaking stopped. The AC needs to be properly fixed for two reasons: 1/ Guests willing to have cold air might face again the same issue when the weather is hot; 2/ The building is quite old and there is no air ventilation in the rooms unless you open the windows.
For those willing to cook, you will miss a sieve, a salad bowl, mugs on top of the cups.
Salvatore lives in London and has appointed Anita as intendant to receive his guests. We met her only once when we arrived. She responded quickly when we had this AC issue which is positive. Then we never heard of her. Not a word to know if our stay was OK. When we checked in, she showed us the apt and asked if we had questions but did not take any initiatives like explaining us where to find the metro or the tram, where we could find restaurants, etc... It is also the very first time that I find no guest book with the basic informations you need as a tourist guest. We could manage this as we are used to travel but this is not the case for everyone. Anyway, travelling is always tiring, so it would be nice if Salvatore / Anita could reconsider the way they receive their guests without expecting them to ask all questions related to their stay.
So to wrap up, we recommend this place and hope our remarks will help to upgrade our ranking from good to super.