First time when I did not find a ”welcome pack”, meaning a bottle of water, some coffee, (soluble or not) a beer, some juice... When you arrive tired, late in the night these simple things could be a big difference. I find only salt, honey, oregano... and another condiment, I dont remember. Very cheap knives, unsharpen. Really useless.
If you arrived after 20.00 you must pay a fee. After 22.00 more, after 0.00 even more. Not normal, IMHO. I arrived late too in Bratislava, Padova, Istanbul and Karlovy Vary. Never find this kind of plucking.
And the good things: A clean an quiet place. Large bathroom, big bed, big kitchen. A piano! Close to bus and tram. Not so close to the metro, but not a big problem. Close to the Belvedere Palace. Stores around, feel like home. You can cook if you(r wife) want something in the middle of the night. You can work from here, the WIFI is good enough. A fair price for the location.
I’d like to stay in the same place for a second trip to Viena, if they’ll accept me after this review... ;)