Nadina was great at communication and we had no problems making our booking and received a helpful PDF of check-in information as well as recommended places to go to.
When we contacted her with problems with the wifi, Nadina solved the problem for us almost immediately.
The apartment is very spacious and much bigger than what it looks like in pictures. I was there with my partner and it could easily accommodate another person without being cramped. It was also beautifully decorated and we loved the amount of natural light that floods the rooms. There are plenty of electrical sockets in the apartment, as well as sufficient wall and standing lamps that light up the space beautifully in the evenings. There is also a cute little terrace for you to sit and enjoy the sunset.
The location is very convenient, with loads of food places and a supermarket nearby. While not located in the city centre, it took about 20mins by public transport to get to most of the popular places we wanted to visit. Additionally, as the apartment is located on the second floor facing a park, do be prepared for it to get noisy throughout the day and night.
Some improvements we would recommend are a full length mirror, a clothing rack (some hangers were provided but there was literally no where to hang them as the cupboard only had shelves) and perhaps some general spices in the kitchen that would help if we wanted to cook. The apartment was also on the dusty side. I would suggest a good mopping before future guests arrive as even after two days, our feet was still picking up residue from the floor (we don't wear shoes in the house) and I kept sneezing from the dust.
The bathroom shower curtain was also not long enough to cover the entire width of the bathtub and made the floor very wet each time we took a shower. Also the bathtub takes a very long time to drain, which made it annoying if more than two people had to share the bathroom and at times my partner had to shower while standing in a pool of water if I had showered first. Furthermore, there is a leakage situation which causes water in the bathtub to constantly seep toward the toilet bowl area after every shower.
The pink mattress and cushions that come with the bed in the living smelled slightly musty.. As for the mattress, it would be good to provide a clean bed sheet for guests to place over it if they intend to sleep on it.
In general the apartment was great and we would highly recommend it, as long as the cleanliness could be better and the wonky bathtub is fixed!