This host should truly win an award for worst host listed on Airbnb. No information was ever provided regarding checkin instructions, wifi information, or checkout procedures. We unexpectedly arrived early and the host was unable to accommodate which we completely understood. However when checkin time rolled around there was no communication and no one to provide us with keys. After sending several texts and phone calls, his ‘assistant’ met us downstairs and walked us to our unmarked apartment while the previous guests were walking out of our apartment. She then proceeded to tell us she needs a hour or so to clean the whole apartment. When I reached out to ‘Harry’ he offered no solution other than ‘maybe I will fire my assistant’ as if it were her fault he allowed the previous guest an extremely late checkout which was incredibly inconvenient to us despite the hefty nightly rate we paid well in advance.