Andreas was terrific to work with from the start. He was extremely responsive via email and patient prior to our booking, answering questions that helped our decision making. He was also great in arranging our transport from the airport and arranging getting into the apartment. The pictures on the site were all accurate and the place was ready, clean and as described. The neighborhood was also accurately represented by photos and description, and was an absolutely GREAT location for exploring the 1st district on foot! There was everything we needed--cafes, grocery market, restaurants, major sites and U-Bahn stops within a few blocks, which allowed us to do a LOT in our four days in Vienna! I would also say that we were welcomed very warmly at both restaurants on Kumpfgasse--De Capo and Weibel's Wirsthaus. We ate 3 times and had fantastic meals (pizza was excellent!), menu had something for everyone! We had drinks at Weibel's one evening, and had a lovely time there too. A wonderful, convenient place to stay if you want to be in the heart of Vienna!!