I told the host that I would be at the apartment at 1:00 pm two days before check-in, and he said ok. However, when I tried to confirm with the host on the day of our arrival, he thought we would be there at 11:00 pm. I therefore reminded him that we were supposed to meet at 1:00 pm, and he said ok again. And then, he sent me a message at 12:53 pm to ask me if we could meet at 2:00 pm. By that time, we were already in front of the apartment with our heavy luggages. And it was raining outside! He left us in the rain and gone missing. We couldn't even get into the apartment. I sent him messages asking him where he was, but he didn't reply. At about 1:20 pm, two cleaning ladies showed up. They just arrived at the apartment to clean it. Therefore, we finally got to enter the apartment with these two ladies, but inside the apartment, it was a mess. The two cleaning ladies asked us for one more hour to clean the apartment. They asked us to come back after 2 pm. At that time, we could only accept it. Also, when I sent a message to ask the host about how to turn on the heater, he went missing again. These incidents really irritate me, especially when someone claims himself always reachable.