After more than 10 years coming to Vienna, and renting many different apartments, I rate this as one of my best experiences. I had to book late. I receive d very rapid responses that were informative and very helpful in making a decision to proceed with the booking. Every thing that was communicated and indicated was accurate. The directions, the greeting, the apartment, conditions, etc. It was a very satisfactory stay. The location is excellent - very close to cafes, U-Bahn, grocery, and in a quiet neighbourhood and a short walk to the the S-Bahn (S7 direct to VIE). The hosts were friendly, knowledgeable and helpful. The apartment was clean, bright and suitably provisioned. The wireless was good enough for skype conversations and easily handled email and other downloads. I would definitely stay here again.