Overall I had a good stay at the Before Sunrise apartment. I only met Martin for a couple of minutes, but he was very kind, and he made sure I knew he was available if I needed anything. I'm not sure I would add too much to the other reviews here-- if you read through them, you shouldn't have any surprises. The main pluses for me were the fully equipped kitchen, washing machine, and close proximity to public transit (loved being two stops from Schonbrunn gardens, especially)! The main drawbacks were the thin walls (neighbor noise) and the long climb up the stairs. Also, at times, someone in the building would smoke cigarettes and the smell would find its way into the apartment somehow. I'm super sensitive to that smell, so this might not be a huge deal for others--it wasn't terribly strong. The bed was comfy, the shower was heavenly, the wifi was super dependable and the host seemed very warm and helpful. It was a nice base for exploring Vienna! Thank you, Martin and Emily!