the place looks exactly as advertised and is in a really convenient spot to see a lot in Vienna, especially for first timers. Communication was difficult as we didn't hear back from the host until an hour after we attempted to check-in after we messaged them several times throughout the day. We were told it was due to poor internet connection, so I'd maybe try to communicate plans/questions prior to the day of check-in just in case. There was also miscommunication about what time check-out was, so I would also try to confirm this ahead of time as well. Otherwise, this was a very neat, clean and convenient place to stay!