Albert was excellent. He answered all of my questions and was very helpful. The location is great - though two things to note: 1. You are a block away from a police station so it can be a bit noisy and 2. The view from the window is great, but the blinds are on the outside of the building so you cannot raise them. The space was big, had a full kitchen, washer and dryer. We loved our stay and would definitely stay here again.