We have tried other AirBnB and this was by far the least welcoming and accommodating. We informed the host when we were at the train station, on the way to the apartment and when we got there we didn't receive any reply. We waited for 30 minutes outside to get the key. We had huge and heavy luggage, and tho there was a lift, we had to drag them up while she was just watching. When we got there, the flat was clean but the lady who welcomed us was so in a hurry, she didn't even give us any orientation or instructions. She even asked us to fold the wet towels. There were no toiletries and no refreshments in the fridge. The apartment was very near a lot of grocery and restaurants, even the metro and trams, but our overall stay was average. We just hope that the host will try to be more accommodating.