Simeon was always very quick to respond to any questions we had and was proactive in answering questions he thought we might have and hadn't even asked yet. He was friendly and attentive and the woman who met us at the apt to orient us and give us keys was friendly and helpful also. The flat is beautiful and clean and had everything we needed and more. LOVED having so many coffee options, Simeon! The location was great for walking the city and using the subway. Honestly there is not one negative thing we can say about our experience. We will definitely stay at this flat if/when we return to Vienna. It was perfect for our needs. Thank you Simeon and Daniela!