The location is amazing, not only for the public transportation connections (station across the street), but also the proximity to the palace (the gardens are free to enter). The space is small as one would expect for a studio, but has everything you would need. I stayed for a few months and it was the perfect size for one person. I never had issues so did not communicate with Monika much, but check-in and check-out was easy. Would definitely stay here again.