I contacted the host before departure. He answered very hard and told me that I will receive all the instructions by email. On Friday evening I arrived at the address indicated in the email, but I could not find the entrance to the accommodation. I wrote and he answered very hard - "you have all the instructions by email". The entrance is in a mezzanine, a white door after you go down 3 steps, without lighting. The door opens quite hard and you run into other steps, risking an accident, there is no light. There is no iron, although I specifically chose and paid for this accommodation because it included an iron. I have written since Saturday but I didn't get the iron. The apartment is much smaller than in the pictures. In the bathroom is no defined space for the shower. When you shower all the water drains on the bathroom floor. You risk getting injured, it is extremely unpleasant to walk on a wet floor and clean/collect the water from the floor after every shower. Very unpleasant.