Olivier was very welcoming and made us feel comfortable immediately .. Gave us genuinely useful advice on the things to do in the city , relating the use of public transport , sights to see, restaurants etc .. Because of Olivier's advice , we were able to maximise on our trip to Vienna, which otherwise may not have been possible for someone visiting Vienna for the first time ..The location of the flat is very good , easy access to the public transport and food joints .. Also,our hosts were kind enough to allow us to leave our baggage to be picked up later on the day of checkout . Highly recommend this place .