Our family (my husband, toddler son and my parents) of 5 had a very comfortable stay at this apartment. The best thing about it is definitely the location. It was close to everything that we could’ve possibly wanted (tourist sites, grocery, coffee, bars, subway etc.). The apartment is located on the 3rd floor and is incredibly spacious. We had an issue with the washer and Griechen immediately responded and sent the cleaning lady twice. Unfortunately the washer issue couldn’t be resolved so Griechen promptly took care of the problem by sending us a refund for the amount to take our laundry to a coin laundry. We were very happy with the space and would definitely recommend to anyone staying in Vienna.