Ysabel came from out of town to let us in to the flat and show us around; she was very helpful and accommodating and even left us delicious welcoming gifts to enjoy! As an honorary Aussie of course her English was amazing, she communicated with us excellently before and during our stay, and was extremely friendly. The flat was extremely spacious, light, well-appointed, and stylishly decorated (original art by Ysabel and her partner!), with an excellent modern kitchen. The location (close to Mariahilfestraße, the Museumsquartier, Naschmarkt, and the first district) was wonderful. Would highly recommend!