I spent ages assessing various apartments for our Vienna stay. Eventually I decided on Eva and Michi's place. It definitely met or exceeded expectations. The hosts live across the street and are on hand to help with any problems, they also have an office in this building. Firstly, they had brilliant communication in English, secondly they had rapid response time. We were met at the apartment just as agreed beforehand. A bottle of red Tempranillo wine was left as a greeting gift along with some energy drinks in the fridge. The Bosch coffee pod machine was accompanied by a stack of pods. The apartment was clean, spacious and warm, very, very warm. We turned off all radiators except the bathroom towel rail on day 1. We had windows open in the evening even though it was circa 0 degrees Centigrade outside. Even with radiators off, the apartment stayed warm. The cooker hob and oven were clean and the kitchen was supplied with plenty of crockery and cutlery, pots and pans. the only thing we'd have liked added is a baking tray as food sticks to tinfoil and that was what we used instead. Dishwasher tablets are provided along with cleaning solutions/cloths. The fridge has a small ice box in the top. There was plentiful hot water and great high pressure for the shower. The bath is long and deep which was a bonus. A variety of shampoos, deodorants, and hairspray/gel were supplied. One bath towel and hand towel per person were left for us. The washing machine is in the spacious bathroom and combi wash/conditioner gel tabs were provided. The dryer is not a tumble dryer as shown in description but a clothes airer. Clothes dried overnight in the bathroom and there was plenty of room for them. The toilet is a separate room from the bathroom and had 4 or 5 toilet rolls provided. The 2 bedrooms are huge and the main beds comprise of 2 x 3ft mattresses (and individual duvets for each mattress) which are very comfortable. We had enough hangers for a short break stay and storage space too. The living room had a huge day bed/sofa. It was a little bit deep for my 72 yr old mother to get on and off easily but she managed and she was happy to sit comfortably at the table in the kitchen with her iPad and coffee! The location was excellent. A short walk from U4 station at Karlsplatz and it only took around 10-15 minutes to reach the Opera House/Bus tours and the tourist/shopping centre of the city. Naschmacht is one street over and the host recommended restaurants are all within a few minutes. We ate at Amacord and found them to be very accommodating, full of locals (a good sign) and great food (see trip advisor for my review if interested). We tried to eat at Cafe Anzengruber but they were extremely busy and had no availability at short notice. There is a BILLA supermarket...