Very nice location, very clean, appropriate for a family with one child like us, but probably even more. Close to downtown and the Xmas markets. It was very warm, so no worries with the kid roaming around. Host very ready to communicate both ways. Was kind enough to let us know that the Major does not open Vienna for one night so they offered to reimburse us for one night and host us for the rest of our trip. Bottle of red offered, coffee capsules as well. Well equipped apartment. Will definitely return. We could not use their restaurant and bar suggestions, because we were traveling with an infant, but it looked great. An agent checks you in and shows you around. The Rathaus market is fantastic.