Clean, pleasant and spacious apartment. All going well until Alice alleged we were hoarding extra people due to the amount of towels we used during our three night stay. It Wasn’t the most most pleasant phone call until she acknowledged my sincerity. I also see there has been no negative reviews so I think this was a once off. Would suggest she meets the guests when they arrive or leave. I understand the stress of running 5 apartments from afar with 5 children and on the word of her cleaner may be Stressful.