Although this apartment is cute, quiet and in a good location we were, to say the least, highly disappointed. When I first pulled up the listing, they quoted around $100 Canadian. After doing all the booking procedure, we ended up paying over $300 per night,( during the New Year’s) so expected a very comfortable, well equipped apartment, as it was listed as being ideal for a long term stay in Vienna. This apartment has the absolute bare essentials; in the kitchen they left only some coffee pods, an empty bottle of oil, a bottle of vinegar and salt & pepper. There wasn’t even a wine opener or can opener, only 3 wine glasses, no dish cloths, only 1 medium and 1 small towel per person, a soap dispenser in the bathroom that didn’t work, no mirror above or close to the sink (it was behind the door on opposite wall which made shaving & hair drying very awkward, lighting everywhere was dim, bathroom door didn’t close, only had a little hook, toilet seat loose, bathroom sink was blocked, no shower, only deep tub with hand held sprayer and no bar to help getting out of a deep tub. There was no TV at all and buzzer to let people in front door kept going off. The bed was ok but pillows were terrible and no top sheet on bed (do they wash duvet cover after each visit???). Check-in girl was very friendly but said someone forgot to register our arrival and she was confused about details. Also, host called me next day and didn’t know we had already checked in (don’t they talk??). On our last day, the host emailed me saying he was giving us a 5* rating (even though he had not seen how we left the place) and asked me to give them also a 5* rating. This makes me totally distrust the review system of Airbnb and if I do not see my review (which is 100% accurate-I even took pictures to prove that we had left the place very neat and with no damage whatsoever) I will have to rethink ever using Airbnb again as I always read all the reviews and depend on them in making my choice. To date, they have been accurate but if I would give this place a 5* rating, I would be greatly deceiving subsequent travellers. We felt the price was greatly over inflated and the lack of amenities and equipment/supplies certainly didn’t warrant the price we were charged. Had the price been reasonable, our expectation would have been much lower and our review much kinder. After all, the whole concept of using a service like Airbnb is to have more of the comforts and conveniences of your own home, more space, ability to prepare meals if you wish and to have a better price than the hotels charge. The price has to make sense, and the descriptions need to be accurate so that our expectations are met.