The apartment is actually better in person than the photos on Airbnb show. The apartment is bigger and nicer than we had imagined from the photos, which was a pleasant surprise. The neighborhood is in a safe and quiet area, very close to a great Italian restaurant, grocery stores and cafes. Also, the location was only a 10-15 minute walk to the main central area of Vienna for historical sites, palaces, shops and restaurants. This apartment is one of the nicest places we have stayed from our many travels and has everything you need. Paul was there to greet us and made sure we had everything we needed. Although we did not meet Caroline, we want to thank her as well for the very warm welcome to Vienna.