Christiana was very helpful and responded to communication promptly before and during our visit. The property was very spacious and as it appears in the photos. All fittings seemed new and in perfect working order. Having 2 shower rooms was great when everyone was getting ready in the morning. We didn't use the cooking facilities, we followed Christiana's recommendations for I Tirroni (very friendly and great pizzas and puds) and Felzl bakery (delicious fresh pastries), but it looked like the kitchen was well equipped with everything you could need. We did do some washing and ironing in the generous utility room and instruction manuals as well as washing capsules were provided. The apartment is a little out of town but the underground station at the end of the road and tram stop just meters away made getting around quick and easy. Having lots of lovely eateries nearby was good too. We loved staying at the loft it was so full of character and seeing behind the street facade was a lovely insight to Vienna living this beats corporate hotels everyday.