Thank you Nadia, Dagmar (Mom) and Dragisa (friend) for a great first experience with airbnb. Though Nadia was not in town, her friend Dragisa promptly met me at the assigned time and he was lovely and welcoming. It always amazes me how well people can communicate even when there's a language barrier. :) Dragisa was kind enough to carry my bag up the 5 sets of stairs and made me a cup of coffee (thank you!). Soon after I arrived a phone call was made to Dagmar (Nadia's mom) and she explained the cell phone and internet usage. She was lovely and full of concern wanting to ensure I was prepared with the phone and internet. And Nadia was always quick to answer an email and thorough with directions which is so relieving when giving airbnb a first go! The apartment was as represented in the photos and very clean. Towels, hairdryer, linen, a TV all on hand. I was there for a conference at the Messe Wien and the apartment couldn't have been closer. Vienna was a welcome change from rainy Scotland! I enjoyed myself thoroughly! Thank you so much.