Accessible via public transport (tram and U-Bahn). Clean, well lit and well furnished. The communication was fine (I was able to practise my German and English was fine) - Raphael also gave me several suggestions and directions (museums, supermarkets as it was a Sunday, shopping areas), which I was most thankful for. There is a lift, which was super convenient as I was carrying a heavy suitcase. My only suggestion would be that there could be more toiletries but the other amenities were fine!