The communication seemed smooth at the reservation but then we lost in translation. We got to wait for half an hour for the checking in, with -4 degrees temperature outside. Then as you check in, a friend of the host is hesitant to unlock the bedroom for you and actually invites you to sleep on the sofa. Towels provided were hand size towels, so we had to buy them from Zara. The apartment is a bit of a trap in my view, and the host needs to improve in many regards. I would not recommend it.