Ingela gave us great detail on what to do and where to go, as well as free local mobile phones. She also helped book a pick up from the airport and back, and was on location when we arrived. The apartment makes best use of all the space available, with a very smart layout and design. Not an inch of wasted space !! Both the bunk beds and the sofa bed were very comfortable. The location is great: 15 minutes walk to Schoenbrunn Palace and 5 minutes to the subway station which then takes just 5 stations (less than 10 minutes) to city center (Karlsplatz). A perfect base to explore this wonderful city.