Our welcome could not have been more warm and inviting. Eva met us and helped us get our things upstairs. She was very kind to our children and wasn't bothered at all at their interruptions while she showed us the apartment. She gave us great details about where to find groceries, where to park, where her favorite restaurants and Christmas markets are and the best ways to get from place to place. She even left little bags of treats on every bed and a picture of our family in a frame beside the master bed. We felt very at home and comfortable from the first moment. We'd love to go back to Vienna and would stay at this apartment again in a second.