Communication with Jennifer before and during our stay was excellent. The location of the apartment was perfect: close to the U-Bahn (which is so easy to use), not far from Naschmarkt, which was perfect for cocktails on the way home, a supermarket, bakers, post office, ATM all just around the corner. The apartment had everything that you could possibly need, and was an excellent base for anyone staying in Vienna. We felt safe in this neighbourhood and would happily choose to stay here when visiting in the future.