From the start, the communication was not professional. We kindly asked the guest If he knows a place near the accommodation to store our luggage before check-in. He sharply answered that he cannot be responsible for such problem and claimed to get back to us once he contacted the cleaners - he never did, all we got were automatic responses (which did not answer our simple question about luggage storage). Overall the communication was in a very rude tone. The room was not as advertised, the bath was missing - only shower included. After opening the wardrobe and trying to turn on the refrigerator a huge pile of dust was revealed. The dirt was also found under the bed. The shower drain was awfully DIRTY - hair and brown film - the smell was DISGUSTING. The cherry on the top was (probably also automatic message) which consisted of the HOST BEGGING us to leave a 5 star rating and solve everything unsatisfactory in private chat.