Ingela was an incredible host! She gave us accurate directions to the apartment and met us and showed us around the apartment. She made us feel very welcome and was very helpful in answering our questions. She apartment is in a super location - only 5 stops from the centre of Vienna. It is decorated beautifully and so well equipped. Ingela has thought of everything to made her guests feel at home from DVD'S, books, adapters and even personalized chocolates on arrival! My group felt very lucky to have stayed in such a lovely apartment for our visit to Vienna and we would highly recommend Ingela as a host! 10/10 !!!