My wife and I were very pleased with the apartment. It was clean when we arrived and is more spacious than the photos depict. The high windows let in plenty of light. And it was well heated - a feature we appreciated after a day out in the cold. It had everything we needed for a several day stay - large closet, ironing board, dining room table. Kitchen is fully equipped and included key ingredients (such as cooking oils and seasonings). These enhanced meal preparation. A large supermarket (SPAR) is less than one block away. The Pilgramgasse subway station is a 10 minute walk; trains come frequently and so we always reached Vienna's center in less than one-half hour. Marlies was readily available by text to answer questions or provide assistance (i.e., calling a taxi). We felt welcome and will return here on our next trip to Vienna.