Communication with Justina was easy before and during our stay. Justina was waiting for us when we arrived and allowed us to leave our bags in the apartment until 5pm on the day of departure which was great. The apartment is about 10 minutes walk from Wien Mitte and is situated in a quiet neighbourhood. It is at the rear of a block and we only heard other residents using the communal stairs. We hardly used the living room/kitchenette but it was fine for what we needed. The large shower room leads off this room as does a separate door to the bedroom. There is a thin window between the bathroom and the bedroom. The shower is fantastic - it really wakes you up! The bed was not quite what we are used to and we needed to use all the single duvets and blankets on the double bed as it was pretty cold when we visted Vienna! We didn't use the outside terrace but we hadn't expected to. It is only a 5 minute walk to Rochusgasse underground station and there are a few restaurants near there and a recommended bar called Stamm. Our preference though was to use the underground to get into the old town. Overall this is a well-located well-priced apartment (with a very professional host) and a perfect crash pad for the busier traveller.