100% functional, and 100% soul-less. I had 2 days of meetings at VIC so it was a perfect location, and I went to the local supermarket and fed myself using the little kitchen. For what I wanted, it was perfect.
I agree with everybody else about it being hard to find! It would help to have explicit instructions from the metro and if taking an uber.
The heating was a bit of a mystery. It was either too hot or too cold, but I never got round to asking reception how to adjust.