Erich and I disconnected on our arrival time, but he was very quick to get to the apartment. It didn't take him long to show us around and to familiarize us with the appliances, TV, etc, and afterwards we found ourselves in a very well equipped and comfortable flat with everything we needed, and as advertised. We were conveniently located, within easy walking distance from the Staatsoper, the museums, the museums (except of course the Schoenbrunn Palace which is just outside the city), the shopping district, and also to grocery shopping. We had a lovely stay and can recommend this apartment to any couple wishing to stay a while in Vienna