My husband and I stayed in Sandra’s apartment while we were visiting Vienna for our wedding anniversary. We were looking for somewhere a bit special.
There are lots of positives about Sandra’s apartment - it’s spacious with high ceilings, clean, quiet, it has a comfy bed and the location is brilliant for restaurants, the museum quarter and transport links.
The problem is that the listing describes the apartment as ‘luxury’ which means we had high expectations which weren’t met. The towels and bedding felt old and worn, there was a serious crack in the hob and a fixing was broken on one of the kitchen cupboards. The apartment is darker than the photos suggest and is difficult to keep warm as well. There also isn’t anything extra which would make this place feel special. No shampoo or soap. No milk in the fridge when you arrive after a long journey.
We had a perfectly nice stay at Sandra’s apartment and really loved Vienna but I think describing this place as ‘luxury’ is a mis-step as it doesn’t manage visitors’ expectations.