The apartment at Augarten was amazing. My wife, my 3 month old, and I had a blast. The location was just what we needed to get to the center of Vienna (less than ten min streetcar ride). Gisella was great to work with and ensured everything was in place 2 days before we booked, which was also 2 days before Christmas. Her cleaning lady opened the room for us and she was wonderful. We would try to stay again if in Vienna.