This is a great flat to stay at in Vienna. It’s not exactly in the center of things but very walkable (an easy 10 - 15 minutes to the city center). As a result, at night it was wonderful to come back to a quiet place away from all the crowds. We did not meet our hosts but their communication was spot on. And they also allowed us to check-in a bit early which was great. The self check-in is really easy and we appreciated all the details we needed for our stay before our arrival. The flat is small but perfect for the single traveler or a couple. The Murphy bed was super comfortable and we slept like babies. Highly recommend this wonderful place if you are coming to Vienna.