Alexander has been extremely quick in his response right from the start. Though we arrived about an hour late from our scheduled time, he was kind enough to wait for us and gave us a complete download of the city and the must see places as soon as we landed. His recommendations are fantastic. He also had brochures and pamphlets ready for the various shows/places in Vienna along with a map which was fantastic. His place is extremely clean and the best part of the house is the comfortable bed. We spent just 3 days at his place but the next time we are in Vienna, we know exactly where we are staying. Highly recommend his place. Everything was just perfect. Thanks for a great stay Alexander :)