Wojtek let us enter a bit earlier than the usual check-in time but from the moment we got there things were not very easy. The locker in which the keys were was not working at all, so when we contacted the host he told us that the cleaning lady would come help.
When the cleaning lady (with whom we couldn’t communicate because she didn’t speak English or German) showed up, the locker still didn’t work, and so she decided to go back to her place and return a while after. On top of that, it was only when we were on one of the calls with Wojtek that he informed us that the dishwasher was not working (and wouldn’t work for 2 weeks), and that should’ve probably been told before.
She arrived and gave us her own key to the apartment, and when we got there, we were very shocked. The house was very dirty on all the surfaces we saw (we didn’t really want to know how it would be on the parts that were not that visible). We then contacted Airbnb to inform about the situation, because to our surprise, the cleaning lady had apparently let it all ready and clean, and that was clearly not the case.
I would just say that Wojtek was nice in spite of these things that took place, but more attention should be paid to these things in the future.