I stayed in this apartment in July 2012 with my wife and two teenage daughters (15, 18). The apartment was roomy, clean, airy and bright and very well located near the Schwedenplatz U-bahn railway station (direct line if you want to go to Schönnbrun Palace). Anna was extremely helpful, even organising a lift from the airport when we had some connection problems and delayed flights from Paris. The apartment is on the 3rd floor but there is a lift (for 2 people) and there are some shops very nearby to buy the essentials and its only a short stroll to various restaurants and Innere Stadt. The kitchen is very well fitted out if you want to prepare simple meals (and a Nespresso machine for great coffee) and the beds are adequate albeit a bit hard. It was the middle of summer and it got quite warm (35C); while having the windows open provided a wonderful breeze it also meant that you heard some of the noise from the street (tolerable) with the occasional police and ambulance sirens on Franz Josefs Kai being the worst of it. All in all it was a great place to stay and made our stay in Vienna very comfortable; I would certainly stay there again.