communication was excellent. Christian met us at the apartment and showed us round. The apartment is even nicer than the pictures. It's spacious , light and airy and spotlesslessy clean. It's close to shops/ cafes/ restaurants, but still very quiet.
It is 5 minutes from the big station westbahnhof, which means it's very easy to get to from the airport (direct bus) and within 5 minutes you are on a metro taking you to the centre of Vienna within about 10 minutes.
There is a direct tram to schonbrunn just a minutes walk away.
I couldn't recommend this apartment more highly.
It was perfect for a family of 4.