The apartment is in a good location with a cool view tucked away on a quiet street. Initially, Teresa was extremely nice and accommodating to us. She even let us drop our bags off with the cleaning lady while she was cleaning before it was time to check in. We felt the bags were safe and tipped the cleaning lady and left her alone. However when we returned, we noticed some items were missing from the only bag that was left unlocked in the room. Those items included AirPods and sentimental jewelry. We are not accusing anyone of anything but this was a very strange coincidence. When we reported this to the host she became reluctant to assist us in any way and said that we had no recourse at all. When we asked for the cleaning lady’s information to contact her she refused to give it and stoped replying all together. Teresa showed that making sure the guests have a good stay is not on her agenda and she only cares about her bottom line.