We booked our stay about 10 months in advance and communication throughout was excellent. We were greeted by Gary's agent Claudia who was friendly and fun and once all of us arrived it was easy to settle in. Beds were really comfortable, plenty of room for 7 of us (with space for more) and the kitchen was well equipped for our stay. Bathroom is massive and jack-and-Jill style which meant we had to work out a system for using it, but had no problems. WiFi is quick and works, hot water is constant and the welcome pack was really useful. Great stay. :)