Pros- The apartment is beautiful and centrally located. Host family provided early check in on request which we really appreciate. Kitchen is fully equipped so you can cook. Cons - Communication experience with one host family member was very bad. For e.g - even before we checked in - we were asked if we are checking out on time (obviously Mistaken our identity). Msgs to inquire about inadequate paper rolls , more towels etc was met with very rude responses. This was upsetting since it was our first stopover in Austria and being subject to rude/sarcastic communication - we felt very unwelcome !