Sandra & Jennifer were both very quick to respond, especially when we decided to visit Vienna last minute. It's a quick 10-minute walk to the main train station and close to Belvedere Palace. The apartment was large and felt brand new, spacious and bright. We enjoyed the fully-equipt kitchen every morning and the wifi worked well for us. Please note: if you have any issues with stairs- this apartment is up 5 flights of stairs, otherwise, it worked well for us.