Been to Vienna before and love it, also got to visit a friend. The apartment was nice looked like the pictures. Only thing my fiancé wished it was 1 full bed for two people instead of 2 twin size beds which he put a blanket in the middle so we could still sleep together. I didnt realize when I booked but it's not a big deal. Zoya was very responsive and accommodating and understanding when we missed the train from Brno coming a couple hours later than what we planned. She met us outside and let us in the apartment. That's about it. I can recommend.