The apartment is clean and new and well fitted out with everything you would need including tourist brochures, cooking supplies, soap etc. Kemal is lovely and you can tell she really likes children. She was very helpful when we needed to take our son to a doctor. She organised an appointment for us and saved us a lot of money (the doctors on call for tourists quoted us 250euro). The apartment is just across the road to the subway and one stop from the Schoenbrunn Palace station so very convenient.