Our host was away and not there to meet us. However, she made sure we had all the instructions to get inside and for parking/etc. And was pretty responsive via email/text on day of arrival. The location is very central - it was a holiday weekend, so nothing in the neighborhood was open at all - so didn't get a good feel for surroundings. But easy to get to sights. There is a basketball court right outside that people seem to congregate at night and got a little loud on weekend. Unfortunately, the place is much much smaller than expected. We made it work - but don't recommend for 4+ adults (we were traveling with our small children). Also a little bit of a mustiness/smell in the apt, and defn in the overall building. Also make sure to bring toilet paper (only 1 roll provided), and washing machine detergent. I think if you are looking for a central location and don't plan to be in the apt much - this place works.