A spacious, clean apartment in a convenient part of Vienna. Did not appear to be a residential Airbnb, rather a commercial tourist rental apartment. The check-in arrangements were a cause of frustration. We arranged to meet at 1 pm with the host , and confirmed this twice, and I explained we did not have a working mobile phone, but despite this he did not arrive as scheduled. Luckily after over an hour of waiting outside the building and apartment door in the heat and jet-lagged, another resident of the building suggested where we might find a hidden key. That said, independent of this due to changing plans, we cancelled another reservation we had with one of Harry's other properties and he was very flexible about that - which was appreciated. It is possible that cancelling the other reservation lead to confusion for the host, as he manages a number of properties.