The location of this apartment is great for anyone who wants to be immersed in the residential life of the city but still be a quick subway ride away from the cites.
That being said, this was my worse AirBNB experience ever.
First, I have concerns about the security of the apartment. It’s a ground floor unit with bedroom windows that face the bike rack in the courtyard. Easy to enter. I have stayed in similar apartments before and never worried about it. But this time some pretty weird stuff happened: the window blew open in the middle of the night, i discovered later that the outside showed signs of forced entry (splintered wood), and my passport went missing (still hasn’t turned up). I cannot connect these events for sure— but I cancelled and got out of there.
Had this not happened I think I’d probably be rating this stay as a 2 or 3.
As the last reviewer noted the apartment looks nothing like the pictures. It has aged poorly, the lighting is severe and “minimalist” has turned the corner to stark and depressing.
Maintenance is also suffering. The problem with the freezer that was described in the May review has escalated. It cannot be closed and water pools on the kitchen floor.
The host did not provide dishwasher detergent, dish soap, garbage bags (even in the can) or … anything really. This is listed on the move in instructions but it’s not mentioned in the listing. I think most folks probably don’t realize it when they book it (I didn’t).
I think this is contributing to the maintenance issues. No one arrives in Vienna with a box or garbage bags and dish detergent in their carryon.
When we showed up dishwasher was filled with dirty dishes. And when we left fast after the security issues, we left ours in the sink. I felt bad about this, but I needed to get my kid somewhere safer and I didn’t think it was wise to go in search of supplies.
Communication started off badly— the host didn’t respond to my first 2 messages about water on the floor and the absence of garbage bags. But it got better over time. The day we left he was going to send a friend over to look at the fridge (he said he was traveling).
Something isn’t working here. There are much better places to stay in Central Vienna. I think most folks who choose this unit would be pretty happy in Favoriten.
I should note: the reviews suggest there has been a downhill slide. What goes down can also go up. I really hope this happens here.