Our stay at Kiki's place was great. Although it is a bit of a stair climb to get to the flat, it was absolutely not a problem, and was definitely worth it to have a lovely view outside. Check in was very easy and smooth, as Kiki provided clear directions. She was very communicative before and during our stay, and was very kind and understanding when we accidentally booked one guest and needed to change it to two. The location of the flat was fantastic, only a 20-25 minute walk to many attractions, or a short tram ride away with the station being located right outside the apartment building. Also many restaurants and markets within 5 minutes or less walking. We only took public transportation once during our stay. Overall, Kiki was a great host and we had a wonderful holiday in Vienna. I would definitely recommend her place!