The place itself was really nice and modernly designed. Also has a great connection to the closest subway station and you can reach the popular spots within a short trip. The cleanliness was outstanding and every room was perfectly neat. Some of the amenities listed were not to be found. As well as the noisy street right in front of the window wasn‘t mentioned in the description.
For us it was not such a big deal and I‘m sure if you were to reach out to Sam, he would solve it immediately.
Overall it was a pleasant stay and we would recommend you to choose Sam‘s place for your visit in Vienna. We definitely would if we were to come to Vienna again.