Karin is great at comunication and explaining the apartment's location. The apartment is not in the hottest looking neigborhood, (for that stick to the 1st district around Stephan's Kathedral) , but Vienna is a very safe place in general. Tha apartment is on the ground level in a residential area, in an residential building. It is close to the U-Bahn (Metro), tram station and a beautiful area with great restaurants. And it has an Nespresso coffee maker. :-)