We were in communication with Peter throughout our stay and he was absolutely amazing! Before we even entered the place, the experience was incredible because of the communication we had. The check-in time wasn’t until later but, Peter allowed us to get into the apartment earlier because we arrived to Vienna early. First thing he did when we got in was sit us down and showed us a map. He told us about everything near by i.e. attractions, restaurants, cafes, transportation, etc and highlighted everything on the map. The next day, our flight wasn’t until much later and we wanted to explore the city a bit more and he allowed us to keep our bags in the apartment way passed the check-out time. The place itself was exactly like the pictures and the description. It has everything you need and was very comfortable. Thank you Peter and Kathi for giving us such a wonderful experience in Vienna!