Anna was quick to respond and check in and check out went very smoothly. The place is spacious, clean, and has everything you need. We were able to prepare meals during our stay in the full kitchen as well as laundry our clothes which was really great! There is a supermarket close by, but public transit into the city centre takes about 20-30 mins. The ladder to the bed might be difficult to use for some, but it was manageable for us. I would recommend this place.