Unfortunately Kati wasn’t available to greet us when we arrived however she arranged for a friend to do so and it was only a matter of messaging Kati if we had any queries. Her place is beautiful and we would thoroughly recommend. As someone previously has mentioned, if it is available - don’t hesitate to book. It is a great find. Very easy to get into the city from there as well - a few mins walk and around 5 mins on the metro.