Wolfgang was very responsive and provided great tips for our trip. He also offered tickets to the Vienna orchestra, although unfortunately we were unable to take them. He was very friendly and the check in was seamless. There were just a few minor issues; no hand wash was provided, so we had to use the shower gel from inside the shower. The bedsheets were also very unsightly! The pillow is huge but is not filled with much stuffing so we had to double it over for comfort. I also would have liked some information sheets on how to use the TV, as naturally it was not set in English, and the air con as the room can get very hot. The location was perfect near Westbahnhof station, from which you can get to the city with ease. One strip of road near the Airbnb made me feel uneasy due to leering men outside pubs. However, to combat this, you can walk the route past ikea instead. Overall, a good stay and I would recommend you visit ikea to the top floor for a panoramic view of the city.