The apartment itself was large, clean, well-set up, and in a good location. We appreciated the lift to the apartment for luggage. However, we had a difficult time communicating with Harry and only was able to get the check in information after a number of texts, calls, and exchanges on the Airbnb app, while standing at the front door of the apartment. On top of that, the toilet seat fell off of the toilet, rendering it practically unusable. Harry didn't attend to fixing it until we were long gone. Overall, it would have been a great place and experience had Harry been more responsive and attentive.