There were a couple of things that made the stay just ok. First, I couldn’t find instructions for the heat. I reached out, but it was pretty late. I was hoping to hear back, but it definitely was outside of normal communication. Maybe I missed them somewhere in the flat? For that matter, I didn’t know where to take the trash. The flat is on the street level next to the entrance of the building. The “bedroom” has a window to the hall, which the hall light was constantly on and off during the night. Not good if you are a light sleeper. Also, outside there window was pretty active until around midnight. There was some cleanliness issues as well. They were great. Within normal hours, the communication was great. The flat is very close to a huge park and play area for kids. Maybe this was an off night at the flat?