I have no chance to meet the host, but there is a lady staff as liaison for all matters. Their respond is fast and there is no problem in communication.
The apartment is clean and as what been shown on the website. Wifi in the third bedroom is very unstable, sometimes it drop until one bar, which you hardly able to watch youtube.
They enforce a very strict regulation on the check in and check out time, for those who is arriving early or leaving late, it is better to discuss with the host in the early stage.
We have an afternoon flight and we wished to go to airport at 11am. At first we are not allowed to do so as the cleaning lady will arrive at 10am. We were told to store our luggages at the centre station's locker for EUR2.5 per day. However, with the help from Miss Rosy to reschedule with the cleaning lady, we are able to get one hour extension of time to leave the apartment.