In short: easy and smooth communication, fantastic apartment and location. Recommended!
Frankly, rarely can be found such caring hosts. First, we could come in and get apartment keys as soon as we arrived at the time we agreed, and leave our bags. Despite the mess that previous visitors left, everything was fixed during time when was best for us. When something was missing that we initially mentioned as necessity (iron), we got it fixed quickly - thanks to Ella's quick responses!
Not to mention, cozy studio apartment, and location that is hard to beat! The place is based in the most hype neighbourhood one could wish for -- small boutiques, cafes and restaurants. Super close to metro with a quick ride to city centre. Everything was very clean and nice. I especially appreciated a large mirror by the window, which was in particularly handy when getting ready for a fancy night out at the opera or restaurant. And - there's a coffee machine for the sleepy heads in the morning!
Even though there are some bars under windows, no sound bothered at night. Plus, it's not very car busy street.