Location and apartment all good. Checkin online said from 2pm but they left me leave my bags at 10am. She said the room will be ready in a couple of hours but will me a text when its ready but latest checkin was 4. So 2.45 I had hear nothing I cut my trip to the zoo short and came back to find the hosts had not started cleaning it yet and was told to go and get a drink somewhere. I don't know why I was told a couple of hours yet 5 hours later it was not ready, just seemed messy checkin process sadly. For this reason I give 4 not 5 star, apartment and location all good though.