Vienna Review
This apartment would have to be the best located Airbnb in Vienna!
Only a couple of minutes from St Stephens Square- cafes, shops, underground station.
So much potential!
Let’s be honest though.The whole success of Airbnb relies on accurate reviews and feedback from guests. Mostly Airbnb are completely unregulated and unregistered by local authorities.
Reviews are all we have!
The apartment is quite spacious but quite depressing. It feels like you are
visiting an elderly Aunt who has lost the will to live. A discarded bedhead leaning against the wall. An unshaded light bulb in the centre of the room. An old worn sofa draped in a dark red throw to hide the wear - and thin lumpy pillows that are an insult to guests. An old heater box on top of a cupboard. Two single doonas on the double bed??? Is this normal in Europe?
This place could be transformed in a few hours and at little cost by an owner who was passionate about his business. (eBay IKEA )
Yet they have the audacity to tell guests to sit down to pee!
After a day travelling from Prague we burst into the apartment to find - no toilet paper! Alex apologised and suggested a trip to the local supermarket! We eventually found it and on return some time later, discovered that he had decided to bring the tp around anyway!!
Communication!!
When I suggested a simple checklist for his housekeeper. His reply was, “I’m sorry for that. We are not professionals yet”
If you are reading this review- feel confident to book this apartment as I am sure Alex will attend to the above suggestions quickly.
Putting yourself in the shoes of your guests is the key - and then try surpassing their expectations!
VIENNA certainly surpassed ours!