Eva was an amazing host and we couldn't have found a better location for our family vacation. The location and comfort of the apartment made traveling with three young children ages 7, 5 and 1 so easy. There was a crib for the baby and a portable wifi connection that we were able to take with us while exploring the city. Eva always responded within minutes and was there to help and provide suggestions as needed. My wife dropped her phone through the elevator shaft and Eva went above and beyond normal hosting responsibilities to coordinate with the elevator company to retrieve our phone and she was able to get it back for us free of charge. This apartment is great for families or a couple looking for some extra space with all the amenities of being right at home. It is centrally located and within walking distance of city center and all major attractions. I would highly recommend this apartment and you won't find a better host. We will definitely stay here again if ever back in Vienna!!