Pros of this unit include great central location. The apartment is also clean and spacious with a comfortable couch and bed. Cons include frustrating communication. It took me three times asking the same question to get an answer. I asked several different questions, all required multiple re-asking to finally get a response. Also, getting keys to check in is a total hassle. They make you give an exact check in time and will charge you 10 euros if you arrive 30 minutes beyond the agreed upon time. This is quite ridiculous for travelers who are coming internationally and can't control whether their flight is on time or not and have no prior knowledge of how long it will take to get from the airport to the location. My husband and I had a hard time figuring out how to physically unlock the apartment door and when I called for assistance I was told to "relax" and to try again on my own. They finally agreed to come help me when I insisted twice that they come. In the end, we finally figured it out on our own. This unit is run like a business and thus the space lacks the coziness of an actual home. Furnishing and decoration are quite sparse and impersonal. Lastly, they charged us a tax for the unit. We left them money on the table and were surprised to find that even though we had left extra they did not leave change.