The apartment was as advertised, small, modern, clean and very pleasant. The location was very good, close to the Karmelitermarkt, near excellent transport (U2 U-ban) and walking distance to the centre of the 1st district. The host was helpful and responded to questions promptly and efficiently during our stay. However, the Host subsequently tried to charge a further 50euros 'laundry fee' despite us having paid the usual required cleaning fee. When we questioned this, the host agreed not to charge this additional fee. Wifi and laundry facility could be better for long term stay such as ours, and the lift on occasion would stop working, again this was not a problem for us but could be for others. Overall our experience was positive, although perhaps our Host was not as familiar with the workings of Airbnb which perhaps caused some misunderstandings.