Alexa and her family already had many stellar reviews when my husband and I decided to book their Vienna apartment over many others that were available. We are so glad we went with this apartment: it was comfortable with very good beds, spotlessly clean, and equipped not just with essential pots and pans but also was supplied with some basic food essentials to get us going. It's wonderful to not have to immediately head to the supermarket to pick up breakfast supplies, toilet paper, dish soap and the like. Like everything else about the apartment, great thought and care has been put into assuring that guests will have a pleasant and easy stay. Communication with Alexa was from the first almost instant and always charming. She was away when we first arrived, so we were met by one of her grandsons, who let us in and gave us a quick orientation to the apartment and appliances. We always knew, however, that if there were any further questions, Alexa would be available, and she came to say hello when she returned from her trip. The neighborhood in which the apartment is located is quiet and extremely convenient to public transportation, including the Vienna airport, only a half hour away by a direct train that is a couple blocks from the apartment. All city sights are within easy walking distance as are a choice of supermarkets, bakeries, and lots of great restaurants. A thoughtful guide to some of the best nearby options with respect to the above has been put together by the family, and we took advantage of that too and found the recommendations excellent. We would be pleased on a return visit to stay with Alexa and cannot recommend this apartment highly enough to others. First rate in all respects!