Clara is great, she feels like the cousin or auntie you didn't know you had in Wien! She made sure I was able to drop my bag off despite my arriving before the specified check in time. She recommended restaurants, places to visit, and checked in with me just enough to make sure I was comfortable during my stay. The space itself exceeded expectations, it was quiet, roomy, very tidy, and tatsefully decorated with modern furnishings. This is a great escape from the city center and still close enough to the train station, local bakeries and groceries to be a relatively convenient location. Recommend!