Robert and Diana gave us very clear instructions on how to check in and that made it very easy for us. The place is clean, new and most of all, functional. It provides everything and more. They have even cotton pads and cotton buds provided which to some, may not be important, but definitely a plus. The location of course, is perfect. It's near the U-bahn station which makes going everywhere so convenient and there's a bus directly to Schbronn Palace too. Definitely recommend this to everyone visiting Vienna!