If you're looking for a friendly and helpful host, go somewhere else. I will keep the editorializing at a minimum, but Check in and checkout details we're not communicated to me and when I asked, I was met with ridicule and hostility. I was even moved into the wrong apartment and had to move again. I'm sure my frustration at her replies did not help matters, but for someone in the hospitality profession she is not very hospitable. The place itself is in a great location and the room was clean and functional if very dated.