Andrei was top notch. The top marks I gave were not just to hurry through the review.
The place is in a perfect location for prospective tourists, just a few blocks northeast of the hustle and bustle of St. Stephens Cathedral, so you're right in the thick of things quickly, but can also slip away to explore side streets, or to the river, or to the inner city outer boulevard. The majority of the inner city is within a 15 minute walk too.
He met us on time at the front of his building, showed us everything about the amenities of his place and the building, gave a few suggestions such as a nearby grocery store and place to eat, and was on his way. He spoke English very well, and was friendly and courteous, which was a breath of fresh air after arriving from Budapest...
Place was clean and had good wifi and cable channels.
Communication wise, every response was within minutes, whether through the app or texting. He gave instructions to get to the place for various different hubs and routes, and the one we took from Wien Hauptbahnhof (Vienna Central Train Station) to St. Stephens Plaza via the subway worked perfectly and was easy to follow.
Overall, 2 people looking to explore Vienna can't go wrong here, and if every Airbnb host was as good as Andrei, we wouldn't even need this review system.