The location of the flat was perfect, easy to get to all the main sights and museums on foot, with good cafes and restaurants all around, a SPAR downstairs and plenty of trams and an underground line right outside the flat. The opera house was as in the pictures, it was literally across the road - making it very handy to pop over for last minute standing room tickets. We were in contact with Mary, who was very helpful and quick at responding. Check-in was easy, as her cleaner met us below the flat and gave us the keys to the apartment. While the flat was on a busy main road (great for people watching), the bedroom was in the rear, facing a quiet courtyard, so it was peaceful for sleeping. We went in winter, so the constant warmth of the flat was very welcome. Everything you need is in there, full kitchen, fans, towels, linen, warm shower, comfy bed with nice soft pillows. The pool table was a bonus. Overall we loved the flat and hope to come back and stay again - thanks Mary and Florian :)