Didn't meet Ingela in person because she was away for her holiday. Received email on how to get into the apartment and there was a useful file inside the flat with all the information about the attractions and restaurant which helped us a lot. The room was very clean and tidy, and we enjoyed our day in Vienna. It is not in the busy street nor very close to tourist attraction, but if you are finding something that is in the local people community you definitely should try this!