Great location. Tram or metro direct to centre of Vienna couple of minutes walk from apartment. If you don't want to travel there are many amenitieswithin walking distance. Cafes, bars, restaurants etc. Also large supermarket. Didn't meet the family as we was mostly out exploring. Only met Mario briefly, he was very pleasant. Good shower and super comfy bed. If your happy to share an apartment this is a winner. If you want somewhere private to stay maybe look elsewhere.