Immediately as we approached the gate, our horrific experience began. Our host/Christian was rude upon arrival. He instructed us not to pick up our luggage nor to roll them. Respectively, we abide understanding not to disturb the neighbors. When we enter the flat, he immediately charged us for late arrival and a towel. I’ve notified him days in advance that we would have a late arrival and he did not acknowledge it until we arrived. I’ve also told him this charge or transaction should be done via Airbnb. He said that Airbnb does not handle it. After an 13 hour flight, we did not want to argue and told him we did not have cash. He pulled out a credit card machine, where he charged us about 100€.
As for the flat itself, the shower was slow to drain, therefore you shower with a puddle of water at your feet. The sink does not drain as well either. We did not use the kitchen, therefore cannot report. There was constantly noise of yelling, crying, moving of furniture, and kids running.
I can’t say it was worth the rudeness we had to experience. It was a terrible start to our vacation. Had we known of the extra charges in advance, we would have booked elsewhere. Even a hotel would not charge us extra. It became apparent that Christian was using Airbnb in order to get customers, and on the side, using “Vienna Flats” to charge us extra.