Our experience was not great mostly due to slow responses from the host or lack of communication altogether. We were sent instructions to an apartment and figured out from the giant hole in the ceiling that perhaps something was wrong. No explanation was ever given, just a different lockbox code sent. The next apartment was clean and bright but lacked basic things like light bulbs (the guest room had NO light), coffee pot, paper towels, hair dryer, etc. I asked the host for light bulbs and he said he would bring them the next day and he just didn't come. He ignored my follow up question the next night and finally answered my third inquiry on the day after that. No light bulbs. No instructions were in the apartment and so we didn't know how to get wifi so we had to ask for that too. It clean and that was most important but basic communication and amenities would go a long way to make this home worth the money.