Gudrun is very efficient, helpful and personalized the stay by leaving a guide bk for vienna filled with notes of her suggestions. The apartment is very clean and has a European feel with large windows, high ceilings and retro/modern furniture mix. Super close to the subway (one or two stops to center and a few stops the other way to schonbrun palace). A supermarket is in the next street and there is a bakery and noodle shop at the underground. The actual street is non descript though. Very quiet with no noise from the street or neighbors. Only drawback is the lack of elevator and many steps (40?) to the apartment although the steps are wide and there is a bannister. Bathroom is very small with a step upto the bath. No tv but fully equipped with everything else and all in mint condition.