I really loved the location of the apartment but there were some issues. Check-in was easy and exactly as described. The lift was a great feature for our larger suitcases. The location absolutely makes this place worth it, but it needs some updates to make it cozy and welcoming. The main bedroom has gas radiator for heating, there is no way to turn it on from inside the apartment. Emmanuel said it was centrally controlled, but that didn’t change the fact that it was cold in there at night. The other two rooms used electric heaters and they do work. Housekeeping was an issue as well, the towels and sheets are old and need to be replaced. Only one of the three beds was made-up upon arrival, the one in the main bedroom. I gave my brother one of the pillows and comforters from that room since there were no clean ones in the other room. The WiFi is spotty, I used my mobile data as a hotspot because it was faster. The couch is one of the most uncomfortable to sit in and watch TV, luckily we didn’t need to do that much because Vienna is so amazing. I think a few touches around the apartment would go a long way to make it cozier. I loved the location and the history of this building. I still really enjoyed my time in Vienna and the location of the apartment still makes it worth the money. I would recommend, but just know that there are no frills to this place.