Apartment was very central & close to the main train station as well as tram & bus stops. It is a spacious apartment and the beds were really comfortable. Harry was relatively quick to respond but when I mentioned to him that the colour of the apartment key mentioned in the check in details was incorrect it was brushed aside as if it should not have been an issue even though the instructions are very clear not to take any other key. The bed linen had not been ironed and was very creased although did smell clean. There was only half a toilet roll left even though the listing included this. We still had a great stay & enjoyed our time in Vienna.