'Cloud' was there to welcome us and communication with him was good. The location is great - just a short way down the road to the Hundertwasser House and the No.1 tram, just a minute round the corner, goes directly into town. This ground floor, rather dark flat, though minimally furnished, was generally clean (apart from the oven) and the bed really comfortable (additional blankets would be needed if the weather had been any colder). It would have been nice to have had properly matching curtains to keep the light from the street out. The kitchen is tiny, as are the bathroom/toilet and the shower.