We arrived late in the evening but Paul was waiting for us and explained all we needed to know. We had ordered a "luxury pack" of deli food and wine and it was just perfect for tired, hungry travellers. Paul also arranged for taxis to meet us at the airport and take us back at the end of our stay - all was really efficient. The apartment was great - spotlessly clean, modern bathrooms and plenty of space. We didn't cook (hey, we were on holiday!) but the facilities were very good had we wanted to do so. The apartment is in a fairly quiet street very close to the Belvedere (where The Kiss, Klimt is - don't miss it, especially as you are close enough to get there when it opens). The main sights of old Vienna are within comfortable walking distance, although there are plentiful cabs, trams, buses and trains available. The guide provided by Caroline was excellent and helped us to plan our stay in advance. We could not have wished for better accommodation and would stay again and recommend to others.