Arriving and leaving your accommodation is always harrowing. Gisella made both arrival and departure a breeze for us, booking a taxi for pick and printing our rail tickets.
In a new city, I always ask a lot of questions, and Gisella answered everyone fully and promptly, for which I thank her, again. When the washing machine door wouldn't open with our clothes in it, Gisella came around at 8:30pm to show us how to do it (our lack of understanding of the machine only).
The apartment was beautiful and in an area just outside the main tourist area, but in a very lively place. The restaurant that Gisella recommended was fantastic; the Allora. Seriously, the best pizza outside of southern Italy.
Gisella has a number of other apartments available.
I would highly recommend Gisella and her apartments to any traveller to the most beautiful city of Vienna.