The stay at this pied-a-terre in Vienna was excellent. The location cannot be missed. We chose it with that in mind, and were even more pleasantly surprised at how close it was to many sights and the subway. The place was very clean. The mattress was wonderful and made dealing with jet lag that much easier- it was firm but not too firm. Florian was always accessible with his even coming in on a holiday to provide a steamer for clothes that we needed. He provided some nice travel recommendations, not the least of which was a list of restaurants that we know 2 of which were well advised. Overall it was a great value with graciousness to top the list!