1. Location of the apartment is not the best in Vienna. This is, however, not the apartment's "fault".
2. Within the building, the apartment is not easy to find because there is no number on the door; we had to ask some passers-by for help.
3. When we asked about additional towels, the new ones provided were wet (not fully dried).
4. The apartment is equipped with a laundry machine but not with a dryer.
5. The windows in the bedrooms do not have curtains and given the short distance to neighboring apartments, sleep is often disturbed by outside lights. No actions to corret this were taken upon request.
5. During our stay, the hating system nor hot water stopped working. Even though we were traveling with 2 children (3 and 1 years old), no actions were taken to solve this issue. As a consequence, one of the children got sick. With no heating system, face and hands of both children were cold by the morning time. Without hot water, we were not able to shower the 3 last nights. We were without heating system and hot water for about 40% of our stay.