Alexander was great! Check-in directions were easy and he allowed us to store our luggage until our driver could pick us up. The size of the apartment is just huge, especially by European standards. There is a large living/dining/kitchen area and 2 very large bedrooms with huge en-suite baths. There is a third smaller bedroom off the living room with no en-suite but there is a WC down the hall. The location is fantastic, just around the corner from St. Stephens, with bars, restaurants and shops everywhere, but very quiet. The location is a bit tricky as it's in an alley and not on the street but easy enough to find if you walk down the street and look for the street name on the sign up on the wall of the building. Be aware: there are no toiletries provided. Two of us were caught in the shower with no shampoo or soap, and no one else in the apartment to assist. This was our fourth stop during the vacation and none of us brought those items as we weren't expecting to need them.