Before we even arrived in Vienna, Osman was the perfect host - we had forgotten to print our train tickets for our next destination, and asked if he asked if he might be able to help - not only did he answer my text at 10:30 pm the night before, he had them ready for us, in a protective plastic sleeve! Talk about "above and beyond!"

Communication was wonderful and very quick, he speaks beautiful English and was waiting for us at the apartment. The apartment was in a great location, and stocked with every necessity: a coffee machine, hairdryer, and even q-tips and cotton pads! He truly thought of everything. It was spotless, sunny and bright, and very comfortable! I'd love to stay here again next time we are in Wien! Thank you, Osman!