At first she helped, with the transfer and later in the airport. When the first aid kit or things related to drying were needed, she did not answer at all or answered very rudely. And yet there are no elementary things, pepper, salt, sugar, oil for cooking dishes are quite unclean. First aid kit, wife cut her finger, there was nothing to seal. And the answer to the question of how to dry a towel was. It is better to have a rest in Vienna than to pay attention to the little things and you have not arrived at the hotel.