I stayed here as it was close to the VIC where I had to attend a conference. The hotel staff is extremely rude particularly this one girl with dark hair who has no sense of hospitality. They do not respect your privacy - thrice someone walked into the apartment without even waiting for me to respond when they knock. once I was actually changing and had to put something on in a state of panic. the apartment was pretty dirty. the cutlery was not washed properly and there were stray hair just lying in places. the toilet paper roll was not replaced and there was no bin in the bathroom. the only good thing about staying here is the view but it was by far the worst service I have experienced anywhere, in fact I am traumatized. the manager was nice enough to listen to my concerns towards the end and I appreciate that he tried to do something about it but that does not change the fact that this stay was extremely unpleasant.
I was supposed to check out at 11am - at 10:30am the hotel staff opened my door without permission so they could begin cleaning up. I asked them to come later. At 11.10 am someone walks into my room again as I'm nervously packing. we had an unpleasant exchange and soon the same lady from the reception (with dark hair) is banging the door and insisting that I leave immediately as I was 20min above check out time. I was running late and had a flight with no intentions of staying longer, I was simply running late! She did not even let me close the door to the apartment to take 5 more minutes to change my clothes and blocked it with her arm. it's pretty shocking how horrible this experience was. I don't understand how such people even make it into the hospitality industry. I will definitely need to recover from this shockingly unpleasant experience. do not fall for the pictures - it does not show the real state of things.