I stayed in the apartment for two nights and I must admit that experience was not as smooth as expected.
There were certainly positive moments. The place is located nicely, pretty close to Schönbrunn. Also, the host was late for check-in so I requested a later check-out; that went fine. I appreciate this flexibility. However, the communication has been sporadic at best. Stefan seems unwilling to check Airbnb regularly.
The check-in was impersonal and awkward. Stefan took a picture of the electric meter in front of our faces. This is somewhat absurd since virtually all the appliances in the apartment are way outdated and LED lamps are also nowhere to be found.
Then he pressured us into providing our sensitive personal details with no clear reason being stated ever. Expect your privacy to be challenged. Never again were we asked to do the same thing by other Austrian hosts.
The host insisted on us contacting him via a messenger app (thus, out of the reach of Airbnb). This is a questionable practice but we couldn’t access Internet in the apartment anyways. The Wi-Fi connection at 0.05 Mb/s was unusable.
Substandard cleaning was a huge drawback. The apartment was inexplicably dirty. Everything in the room was covered with dust, even the vacuum cleaner itself was dusty. Not only is the room filled with the host’s belongings, there are also purposeless empty plastic bags and newspapers right on the floor. The kitchenette is greasy with crumbs on the table. There was only one whole cup vs four chipped ones which is unhygienic. Empty bottles were all around the bathroom.
The only sign of cleaning was the toilet pan left with reeking chemicals unwashed. Nevertheless, Stefan charges a fee for a hasty poor cleaning. Those of you with dust allergy like me — stock up on antihistamines before moving in. You’ll need them.
The professional shooting of the Stefan’s apartment for this profile doesn’t represent the real place accurately.
In overall, that’s a mediocre choice among many alternatives in Vienna.