When we arrived we noticed that the place was dirty. It appeared the floor was not swept, and there were dirty untinsels. We all turned into sleep for the night after a long day of traveling, and a few minutes after turning off the lights, we noticed that there were bed bugs in our bed. We woke the rest of our party staying in the other three rooms and we found bed bugs in three of the four rooms. We immediately contacted our host and Airbnb support, asking for a full refund. They tried to find us a new place, but it was so late we decided to get rooms in a nearby hotel. As of writing this review, we have still not received our full refun.