The host responds well. The place is near Favoritenstr, where one can find nice restaurants/shops (mostly non-Austrian). Noise is not a big deal. Amenities and cleanliness are fine and includes vacuum cleaner, mop, iron, hangers and basic kitchenware. Just the bathroom is tiny and the water temperature is extremely unstable. Families, you would have spend time to alter the furniture a bit to make it safe for kids.