I'm a frequent Airbnb customer and this is the first time I had a terrible experience. The smell of garbage as soon as you walk in the apartment is horrible. The flat is so messy and dirty. Pillows are old and not enough blankets for a winter visit. The heating at the room doesn't work properly. Bathroom was dirty and don't even get me started about the toilet. We only spent 2 nights there and had to be outside most of the time because of the bad smell.