The apartment was even better than we had anticipated from the ad. Large and beautifully furnished with great amenities including a washing machine and area for drying. Andreas met us on our arrival and was courteous and helped explain the wifi connection at the start. We had no cause for obtaining any further help - as the facilities were excellent and Andreas respected our privacy. The location was a short walk to Rennweg station which gave easy access to all Vienna had to offer. We would love to come back to stay and recommend this apartment to anyone visiting Vienna.