I will start with the good things- the location was great, the apartment was very clean, well equipped and had lots of space. But overall had a rather upsetting experience.
Here's the story: Our 3.5 year-old daughter got sick in our second night and puked in bed several times.
We contacted Sebastian early in the morning to inform him about the situation and also to asked him for clean bed linens (ours were dirty for obvious reasons). In addition, we bought washing powder and used the laundry machine in his place to clean the dirty linens. At the beginning Sebastian seemed very nice and understating and also provided us with new linens.
However 2 days after check-out we got a formal message from Airbnb saying that we should pay him for a new sofa-bed.
We feel fully accountable for any damage caused during our stay, but it would have been so much nicer if Sebastian approached us directly before using the formal mechanism (the resolution center) . Especially given the relatively high price he requested for the new sofa, and that he assured us in our private correspondence that he understands the situation as a parent himself and we have nothing to worry about. We believe in personal communication in any situation, and we were very upset that Sebastian chose to skip this step.
And the take home message?
First, if you are a family with young children you may want to take this into account.
Second, no matter where you stay make sure that there's a bed cover that protects the mattress underneath, especially when you travel with young children. Otherwise you may find yourself buying a brand new bed.