The apartment is really close to the tram (2 minutes walking), to the belvedere palace (10 minutes walking) and many main attractions and parks (20-30 minutes walking). The apartment was super clean, cozy and quiet! We didn't have the chance to meet Tanya, but she was fully available to help us via any other mean of communication. Her husband Michele was waiting outside to show us where it was. He showed us around and he was really welcoming and helpful. We really enjoyed our short stay in Vienna and we highly recommend this place!