Alex was the best host we have ever dealt with! He went above and beyond to help us with travel plans in and out of Vienna and made great recommendations for things to do. The apartment was as represented and transportation to major attractions (actually to anywhere in the city) was easy due to the metro being so handy. We did not have or need a car. We did have some internet access problems, but Alex came over personally and fixed them. I recommend staying here without hesitation.