Helena was absolutely great, her communication with me prior to the trip and also when we reached Vienna. The apartment is as what everyone describes - cosy and quirky. We loved the concept of the "bouch" (bed / couch) and the location is fantastic. Very close to the metro and there's some great places near the apartment too.

It was effortless staying there, and Helena left a great map with us about some places of interest in Vienna. That was very handy! :)