Ella was great at assisting us how to get to the flat from the train station. Her husband met us and gave us the keys. Upon arrival, the apartment was sun filled and cute. The flat was in a super cute area and was 10-15 minute walk to most tourist attractions without feeling like the neighborhood was a tourist hub. There were a couple cafe/bars across the street which was convenient for quick meals if we needed. She was very flexible with us with departure time to help us store our luggage until our train. Overall, wonderful experience.