We didn't meet Viktoria but we met her sister who was charming and helpful and punctual for the time we arranged to meet at the flat.

The flat was exactly as described - light and airy and adequately furnished. It was particularly nice to have the little balcony which, from the 4th floor, was not overlooked and had a view over space with some trees (little park behind) rather than being hemmed in by other buildings. The only downside was that the bedrooms were on the street side and there was quite a bit of traffic noise. As it was very hot, we bought a fan (corner shop at end of the road on Margaretenstrasse), closed the window and that worked brilliantly. So saying, the couple we shared the flat with had no problem!

The flat was very well situated - a 7 or so minutes walk to Pilgramgasse tube and then 2 stops into Karlsplatz, on the Ring, by the Opera house and the start of the Inner City - at the part where most of the museums are. Trains very frequent. We were there for a week and got the amazingly priced weekly travel pass for 16.20Euros - good for buses, trams and tube. You can buy this at one of the many ticket machines - which are operated in English and some other languages. If you prefer to walk, you could get to Karlsplatz in 20 minutes. There is also the number 13A bus which runs, frequently, past the flat to the Hauptbahnhof - it also is two stops from Pilgramgasse if you prefer not to walk.

At the end of the street there was a useful supermarket which served us very well; in addition a number of restaurants and bakeries on the route between the flat and Pilgramgasse station.

All in all, an excellent base for our stay and we would stay there again if we were to return.