We never actually met Harry. We met an assistant outside who gave us a quick overview of the flat and left. He was pretty helpful on the phone.

The condition of the flat itself was.. unsatisfactory at best. Much of it was quite dirty. Stained sheets, dirty pillows, and the whole flat reeked of bleach for the first few hours; it seemed as if it was sprayed all over the washroom to clean it, and poorly.

It wasn't all bad, as the location was absolutely great, and it was extremely easy to access once you find the building. For the cost, though, we were expecting something far better, or at least cleaner.