Our group of five, in two apartments, thoroughly enjoyed our stay in Vienna. Ingela met us to check in and reviewed the logistics of the apartments. She offered suggestions for restaurants and markets in the area which were very helpful. The apartments were conveniently located next to a subway stop for easy access to attractions. Apartments were clean and welcoming, stocked with adequate dishes, glasses, etc. Ingela was most helpful with questions about transportation, using the washing machine, and arranged for our transportation to the airport. We would highly recommend these two apartments to anyone visiting Vienna. The elevator does not access each floor, so be prepared to carry your luggage down some winding stairs.