It was the second time staying at Kiki's apartment. Although the first time the apartment was in great condition, this second time things didn't went well. I arrived at the apartment at 11.30am, leaving my luggages and i have been informed that the cleaning lady will arrive until 1pm to clean the apartment from the previous guests. I returned from the city centre at 5.30pm and the apartment wasn't ready and the cleaning lady wasn't there! I couldn't take a shower (no towels) and i couldn't lie on the bed (no linen). After calling Kiki, the cleaning lady arrived. I was waiting for almost 1 and a half hour sitting on the chair to finish the cleaning. By the way, on the walls there were 2 spiders. I have informed Kiki about it, and answered me that " I usually leave windows whole day open and also night....and spiders come in ...also ants...but i like them ;-)"