For the most part, the apartment was excellent. It was clean and with most of the amenities that one needs for the week we stayed there. We especially appreciated the air conditioner in the bedroom. The location was very good. The 4A bus stopped directly across the street and the 71 tram was also very close. Between these two lines it was easy to get almost anywhere in the city. And there was a lot to do within walking distance. If it were not for two major problems we encountered, we would have loved this apartment. Most annoying was that the apartment's hot water heater didn't function when the weather outside was hot. (Some of the days we stayed in Vienna the temperature was in the mid-to-high 30s C (mid-to-high 90s F). The host explained that the problem was that the hot air in the chimney caused the heater to turn itself off and that this is a common problem in the old buildings of Vienna. But she also said if we showered early in the morning, it should be OK, but even at 7:00 the hot water would last less than a minute. After being broiled by the sun during a day of sightseeing, it would be nice to get a comfortable shower. The other problem was that the dryer didn't work; at the end of a cycle, the clothes were hot but still wet. The host's response was not helpful. I certainly cannot recommend this apartment during the warmest months of the year (unless she fixes the problem with the water heater). The rest of the year, I think the apartment is a wonderful place to stay (as long as she fixes the dryer).