It was hard and frustrating to communicate with the host when something wrong happened. We already paid for the cost of the extended stay and provided bank transaction records. However, the host claimed we hadn't paid and rejected our stay. It was some technical issues with the payment system. We could understand it is not the host's problem, but it is not our problem EITHER. We spent a lot of time communicating with Airbnb and the host during our trip, and eventually, we were asked to check out even before the payment deadline. This was a horrible experience. I am not saying their house has any problem, but the communication process ruined our trip.