Stefan was very welcoming, having sent really clear directions beforehand he was at the apartment to meet us when we arrived. The apartment is in a great location, a ten-minute walk or five-minute tram ride away from all the amazing buildings in central Vienna i.e. Kunsthistoriches Museum etc. The area has some good bars and places to eat nearby. Stefan gave many recommendations for how we could spend our time in Vienna. The apartment was spacious, homely and comfortable. It is up several flights of stairs which makes it very light and airy and carrying our bags could have been a problem as one of us has a bad back but again Stefan was incredibly helpful and carried it for us! We thoroughly recommend this as a base for your city break.