We had a wonderful stay at Esther's apartment. Right from the check-in our experience was positive. We missed a train and got to the apartment later than expected. Though Esther was away she made sure a friend was waiting for us to hand over the keys. The apartment size was perfect for us (4 adults) and it was clean on arrival. Wifi worked great, the location is good and close to public transport, restaurants, shops as well as easy commute to city centre. Extra towels, bedsheets were available and the kitchen is well equipped. Vienna was particularly hot and humid this summer, the portable AC provided by Esther on request was much appreciated. Esther was easy to communicate with and kindly allowed us a late check out as well. Its no wonder she has so many fantastic reviews. I would be happy to stay here again if i ever came back to Vienna.