Ysabel is a great host. Apartment is located in a great area, walking distance from Vienna’s center. Very spacious and comfortable for our family of 5.
When we checked in Ysabel told me internet was not working, which was an issue for me since I needed to work a few hours a day. She called the internet provider and spend a lot of time on the phone trying to get it fixed. Unfortunately they had to come onsite, and could only do it one week later! I admit I was upset.
The next day Ysabel got her son to give as a portable wireless internet device and the issue was solved.
That’s the kind of host she is!