What a colorful and cozy flat Cristina has! It was like having "our own little place" in Vienna and gave us the feel of being residents there rather than just tourists. The inside décor is great, and there is ample closet and shelf space. The windows open to let in fresh air, and they overlook a central courtyard, which is lovely. The place is very clean and well-stocked with things that travelers might need, both in the kitchen and in the shower/laundry room. The location is extremely convenient as well, with a subway stop just across the street and a grocery store right next door. We appreciated being able to prepare our own meals and do laundry, neither of which we could have done in a hotel or a regular B&B. Lena, Cristina's personable assistant who met us, welcomed us at the front door, escorted us up to the flat, and showed us around. She told us to call her if we had any questions, which we did once, and she was very kind and gracious in helping us. When we recall our stay in Vienna, we will remember with fondness Cristina's place, our little "home away from home" for three days. Thank you, Cristina and Lena!