Shay was a very responsive host. They replied every message immediately. They let us check-in earlier than we talked and we really appreciate it. However, there are couple of growth areas about this Airbnb, if I go to Vienna I won’t stay here again. Here are the growth areas:
- Since day1, there was a bad smell (like WC smell) coming from the bathroom. It may be caused by the apartment’s infrastructure. We needed to keep the windows open..
- There were only 1 hair towel & 1 body towel for each guest. There were not any additional towels (feet, face, extra towel etc)
- The wardrobes were empty. There were not any additional pillow cases, bed sheets, or blankets. If something would’ve happened, we wouldnt get any clean bedding
- There was a common hallway door, it was constantly open every time we used. Maybe other guests did not lock it when they use the common door
-Pillows were weirdly soft so they didnt stay still like a normal pillow
-Room was cold in day1 because heater was low