Oliver is the best host you can ever find on Airbnb. The communication was very easy, he responded very quickly and gave clear instructions. His place was very neat and tidy and had everything a traveler possibly needs. I loved how the bed was so comfy and the linens were like the hotel quality type. Needless to say, the flat is just a stone's throw away from the tram stop which made my trip easier than ever. He also prepared a small welcome gift under the Christmas tree which made my trip in Wien extra special! 10/10!!