The flat is looks exactly as the pics show
In a relatively small place ,Ingela has kept everything for the convenience of her guests.There was nothing that we would have liked which wasn't there already.
As some others have mentioned,Ingela is methodical and precise,has a binder of her advice for shopping ,eating etc in Vienna.She starts communicating the day before you arrive and is easily available on phone.
And yes she gives two mobile phones with local SIM pre loaded and local calls free for your time in Vienna.
Thank you Ingela ..