1. The host asked us to change to another room two hours before we check in. Their reason is their current client wants to extend their stay.
2. The host requested us to pay extra money for the “new” Airbnb they assigned to us. We rejected.
3. They host say the new airbnb they will provide is a “hotel”. However, it absolutely is not a hotel. It’s a place divided into 17-18 rooms/hostel. Without anyone staff is not a problem for us.
4. However, we didn’t get any door lock password and waited outside the door for 20mins. the gave us a “detailed” guide link without any necessary information including door lock password, wifi & wifi password.
5. the room was extremely small (~10 sq ft). A small refrigerator is next to our bed (40cm distance). You can hear all the noise during the whole night. Also, other noisy from other rooms. You can clearly hear what they say and noisy from the restaurant downstair.
6. Bathroom has strong unpleasant smell that doesn’t make our stay feel comfortable.
I hate to say it but this is not the Airbnb service that I would want again.