The host NEVER communicated with us at all. The apartment is well-located and easy to find, and we got in without much trouble. However, we did have to go up 5 flights of stairs with heavy luggage because there is no elevator (not mentioned in the description). Upon entering the apartment, we noticed the floors were not clean and the bathroom smelled of urine. The kitchen is new and the beds comfortable, but the other furniture is worn out. The heating didn't work well. We were provided with ok towels, bedsheets with holes, and some heavily scratched and dirty pans in the kitchen. There was nothing to clean with, e.g. dish soap, dishwasher tabs, tea towels... They don't provide any basic things to cook either, like oil or salt. For me, it is important to feel welcome in the Airbnbs I stay at, and I appreciate it when hosts are attentive to the comfort of their guests. The experience in this Airbnb was very impersonal and inattentive, and for that reason, I would not recommend it