Nice enough apartment, but there was no key and we had to wait an hour to get in only to discover that it had not been cleaned yet and was filthy. We had traveled from Prague overnight and needed to shower to start our Vienna adventure, but no clean towels. The cleaners showed up 2 hours later and did a quick cleanup. You also need to know there there is basically no functional wifi in the apartment as they need to upgrade the router and add wifi extenders. They own 60 properties so don't be surprised if things like having access to a clean apartment and good interment don't happen.