Apartment is good value for money in a good location of Vienna. Newly renovated apartment with all amenities. Never seen the host, only the cleaning lady at the end. Communication after I booked was very slow and it ended with me having to wait more than 2 hours in the public hallway as the code for the key safe was incorrect. Host was not picking up the phone or answered messages. After 2 hours neighbour told me the correct code.Host only contacted me after a few hours and apologised. But that was really a terrible experience having to wait with all the luggage on a staircase. Besides that I had a good stay in the apartment and I can still recommend it. But please check that she gives you the correct safe key code!