6 pieces of furniture are missing - there isn't any desk in the living room, carpet, blue and red puff seats, and the bedroom desk. The electricity in the living room doesn't work, so there is no light and no charging. The location is excellent, though, and connects easily to all parts of Vienna. The curtains don't cover any light, so you cannot sleep in and will wake up very early in the morning. The place itself is clean but not cozy, it doesn't feel like a space that is cared for - it seems it's more about money-making. Personally, I find Alice's communication style very cold. No welcome words. I've never met her.. The way she replies to my messages feels like she does a job she dislikes. When my friend canceled the trip, and I told her I was coming alone instead and changed my reservation to 1 person, she replied, 'are you sure? The cleaner will check on you how many people are staying. 'it made me feel I wasn't trusted, and she only cared about money. What's the worst is that Alice tried to scam us right after leaving the place. She requested 29.58 pounds extra with a message 'towels were washed with blue jeans and are blue now' with a random red picture uploaded as evidence. However, I did not use the washing machine AT ALL, nor did I wear jeans. When I confronted her on this, she messaged back saying she had a hard two years and asked me don't leave her negative references. Overall, it's my worst Airbnb experience ever.