The apartment was very chic, modern and creatively decorated - which added to a nice ambiance. The apartment was huge, and we loved being able to spread out and settle in like being at home. The complimentary chocolates and wine were a particularly nice touch. Although we didn’t hear much from Tina, when she did communicate with us she was polite and friendly. The floor heating in the bathroom is wonderful, especially after being out in the cold all day. The only issue is that we weren’t sure how to turn it off or down, and no instructions were left. Easy tram access to city. We particularly liked that our phone could sync with the TV so we could watch Netflix. Was nice for some downtime of a night. Overall great stay, would recommend.