Position: the apartment is located at about 10 minutes from Vienna center and it is well connected through metro and tram that can be taken just in front of the apartment.
Apartment: the apartment is composed by a very small kitchen, a small bathroom (a shower and a washbasin) whereas the WC is located in a separated room of the apartment. The bedroom is a little bit larger however we found the bed very uncomfortable. Another disadvantage of the apartament is that it was very noisy also with all the all the windows closed (tram and cars come continuously) since it is placed on a main road.
Personally we found the whole apartment not well cleaned. Another disadvantage is the washing machine which, unfortunately, didn’t work during our stay; before our arrive we asked about the washing machine, thus we planned to clean our clothes there (we arrived in Vienna from another travel), however we had to go to a self-wash saloon as suggested by Kateryna.
Communication and check-in: Kateryna is a very kind person, she explained us some rules about Austrian services and gave us a lot of information. I’m sure she will improve the service of the room and she will repair the washing machine as soon as possible. She was very flexible also for the check-in (we arrived late on Sunday)