Hannes was helpful and understanding when I had to cancel last year due to the pandemic, and happy to welcome me again this year. He was always quick to respond and patient. The apartment was very quiet, immaculate and the bed was extremely comfortable, although I hadn’t realised there wasn’t a separate bedroom. There are lots of gadgets in the hi-tech kitchen, but no instructions for anything. The shower is hot and had good pressure and plenty of water, but the bathroom floor was cold. I would highly recommend Hannes’ place to anyone wanting a comfortable, good value self-catering stay in Vienna