Teo and Otto are young, energetic, and friendly. Much appreciated when we dragged in, dead tired, after midnight.
They were very helpful the next day, explaining the transit system, and holding our bags during the day while we explored.
The mezzanine beds were a surprise and a bit of a struggle (ok, I'm 74, 200lbs. Your mileage may differ.)
In brief , two great guys that we were glad to meet.