communication with Diana was very easy. it was very easy to set up the stay at her place. the location of the apartment was perfect for us because it was very close to the airport. when we had questions, Diana always responded. she explained there was no parking on site unless you downloaded an app. she noted there was public parking and a park and ride lot very close by. unfortunately, due to circumstances, our plans changed and we could not stay overnight at her place. when we travel in the future to Vienna, we will definitely plan on staying with her.