We had great contact with Michael in the days leading up to our stay. He was very helpful and friendly and gave us all the information we needed. In person he was even better and someone we would definitely like to get to know if we lived in the area. Michael showed us into the apartment and ran out to get us toilet paper which he had forgotten to stock up on...he came back with the paper and a bottle of wine for us.
The apartment is very comfortable and exactly as pictured. The bed is raised quite high off the ground and has a few steps to get onto it, so bear that in mind as it may be difficult for some people. It is extremely comfortable though!
The apartment is close to the tram to get into the city but we preferred to walk, which is about 35 minutes at a slowish pace. There are supermarkets and pizza shops nearby and it is about a 15 minutes walk to the Arsenal which is worth a trip when visiting Vienna.
We had a great stay here and would stay again next time.