The experience with the host was non-existent. We talked to at least 5 different people who were not aware of the problem. Someone came into the flat (to check the water problem) without our permission despite my asking not to when we were not there. I wrote about 6 emails during my stay to the 'Ghost Host'. The flat was not ready when we arrived, there were hair in the plughole in the sink, dirty towels in the bathroom, the main bed wasn't made up.