Wonderful apartment. Serge is personable and responds quickly to messages. The unit has all the right amenities. There is a washer, hair dryer, iron/board, coffee machine with coffee pods, toothpaste, shampoo and conditioner, even 2 new toothbrushes. Bed is comfortable. Room has big wardrobe so you don’t need to live out of your suitcase. Kitchen has dishwasher, range top and refrigerator. Dinnerware, cooking utensils, pots and pans. Unit is clean and is modern in decor. It is on a busy street with traffic noise, worst of which was ambulances and sirens, they didn’t wake us up though. Overall great apartment and host. We will definitely recommend to family for future trips and will stay there again when we are in Vienna!