This apartment was absolutely perfect for our stay. Bright, clean, spacious and with quality amenities (new tea pot, espresso machine, etc)! The location is wonderful, walking distance to many bars and restaurants, as well as many other Viennese sights. The stay at Luca's was in the middle of a long visit to Europe and we were having to make some changes in travelling plans, which made us rather high maintenance guests with back and forth requests. I was MORE than impressed with Luca's patience and customer service. He always responded quickly and politely - never seeming inconvenienced or annoyed. His business partner Ingrid was equally pleasant to deal with and willing to help in any way. Would absolutely stay here again when in Vienna and definitely recommend it to others. Thank you again Luca and Ingrid!