OMG where do I start. From messaging before booking right? I emailed Regina the day we were arriving and she was on it. Fast to respond and was helpful. She knew it would be myself and 2 kids as I mentioned in messages. We met her at the apartment and she was friendly and full of info for us. The place was SPOTLESS. Super clean smelled amazing and she had so many goodies for us. Umbrellas we could each use. House slippers, snacks for the kids, a bottle of wine for me cause how did she know I needed it haha. Breakfast for the next day and so much more. Tons of towels which seems so hard to come by in Europe lol. A washer AND A DRYER! Everything you need is here honestly. The place is spacious. Huge for Europe in fact. I could not stay in a better place. The apt is close to the trams, a super great supermarket where we grabbed stuff for meals. ( and the kitchen had EVERYTHING you need to cook and such. More than enough pots, pans, and dishes, like for a few people at least. A few restaurants and more. The area is quiet. It did not take long to get to the different areas we needed to go for the touristy stuff. We have been in 8 cities in Europe since June of this year as we are fast traveling nomad mama and kids and this is top of our list for places to stay AND the best host. Thank you for an awesome experience Regina.