Me and my husband have been using AirBnb for a while now. we only had wonderful experiences, but unfortunately this wasn't one of them. we always choose to travel like this because we feel like part of wherever we are. well, let's begin: the location itself is indeed very practical. but it was hard for us to find the correct door. it took us some time but we eventually found the place. Cristina wasn't there to greet us, so she sent a friend (which is no problem at all). but the thing is: her friend barely spoke to us, gave no directions about the house or made an effort to make a warm welcome for us. she just gave me keys and left. the entrance of the building and the "hallway" that leads to the apartment look dirty, dingy and dodgy. the flat itself wasn't so bad, but wasn't nearly as good as the pictures promised. it felt quite abandoned, there was no "love" there. everything was old, worn out. the bed linens and towels smelled strongly of cigarettes. we had some trouble with the WiFi and the heating, but Cristina helped us. in the end, it was an ok-ish place to rest our tired tourist's body in the end of the day. but it wasn't warm and welcoming. we never felt like home there. I'm a strong believer that AirBnb is a whole experience, not just a place to shower and sleep. so yes, it was disappointing.