From the start of our communications, Anna was always extremely prompt, helpful and professional. The apartment is gorgeous, spacious, clean and wonderfully located in the city within walking distance to almost every major site and very close to public transportation.
The only problem we had was with check in as Anna's mother-in-law was 15 minutes late in arriving to meet us and when we entered the apartment we found the cleaning lady was still in the apartment. Her mother-in-law was extremely apologetic and very gracious throughout the time with us. We went for a walk around the city for the next hour while the cleaning lady finished with the apartment. It was the only small problem with our time with the apartment as we had been traveling from the United States overnight for over 12 hours and were a bit tired.
Nonetheless, I would highly recommend the apartment and if I were ever back in Vienna I would not think twice about booking the apartment again. Thanks, Anna (and your mother-in-law)!