When we arrived to the apartment, it had not been cleaned from the previous hosts. So the beds were still with used sheets, and there was a pile of dirty sheets and towels in the bathroom floor. The floor was also dirty and drying clothes were hanged in the living room. We contacted Sissi, and even though it was quite late, almost midnight, she replied very fast and explained us where to find clean sheets and towels. They came to clean the apartment the next day, and from that moment everything was good.
Besides the first impression, the overall experience was good, Sissi was very helpful and replied very fast whenever we had any doubt. The apartment and the beds are really big, they are exactly like it shows in the picture, and the location is perfect.