We had a late flight in, arrived around 11 pm. Found the property fine, got the keys, and then went to unlock the door. The key got jammed in the door lock on the outside. We tried messing with it for about 30 minutes to no avail and then finally called Harry. Harry answered my phone call but said there was nothing he could do as it was close to midnight even though the key was in the door, allowing anyone to come into the apartment as they pleased. He said the building was safe and that he would come by at 9am tomorrow. We slept with the key in the door because we didn’t have any other option, and the next morning Harry never came. He didn’t answer when I reached out. And then finally after messing with the lock again, I got the key out. When I told him I did, then he replied at around 11:30am saying ‘oh super.’ Horrible service. The Wi-Fi didn’t work. The carpets were horribly stained. Do not come here. Find somewhere else.