Great communication and teamwork (Team Richard). Even recommended a good hairdresser close to the apartment. Wonderful location close to many of the sights of Vienna. Just across the street from the Lippizaner stables. Plenty of restaurants and cafes within easy walk. Grocery stores close to the apartment. Beds we’re comfortable and no street noise after 11 pm even with windows open. If cooking you will need to have your own salt, pepper and other essentials. Also, no shampoo or bath soap provided. Great ventilation when windows are open Be aware that sun shines in front side of building early morning to mid afternoon so windows and drapes should be kept closed when weather is warm. No fans or air conditioning provided. A lovely and beautifully appointed apartment.