Ferdinand was extremely helpful and answered questions promptly. The entire experience was positive from beginning to end and we felt very well looked after at this wonderful apartment. It was easy to find our way around, both in the apartment and around the neighbourhood. It seemed everything was in walking distance - shops, restaurants, supermarkets and even the tourist sites. We also appreciated the easy access to public transport and how this was well explained in the guest handbook. The apartment was also great for just relaxing. Thank you very much.