Communication with Nina was effortless. The apartment was immaculately clean & beautifully styled. The location is perfect as it's within easy walking distance from about 3 different public transport options. The area feels totally safe at night. We took the CAT train from the airport then wheeled our suitcases there at night easily. There are many cafes, restaurants & shops in the area. The apartment is exactly as the photos show & had everything we needed for our short two night stay in Vienna.