We stayed only one night and upon arrival we discovered there were no towels for the restroom. We attempted to contact Aliz through AirBNB and the number provided but did not receive a response for over 24 hours. This was very frustrating. Once experiencing this I realized that had I read through more of the reviews in advance I would've seen this is a common refrain. Perhaps it's due to the multitude of properties that are listed by the same group (City Stay Vienna) and relying on a single point of contact to handle all of those properties simultaneously. Ultimately it felt like a hotel without a receptionist, more so than a bed and breakfast from a private lister.
The location is wonderful, very central. The building has an interesting vibe, almost like that of a hotel. It felt as if all of the apartments were rental units. So if you're looking for a homely feeling that you might expect when renting out someone's own private space, this wont hit that spot. Otherwise it's clean and a great location. The price is manageable due to the convenience, but that's ultimately what you're paying for.