Harriet's place was wonderful. It was exactly as described. It was a quiet and restful place with easy tram access to the center. We really enjoyed having coffee in the garden in the morning. We left behind some jewelry behind and she contacted us right away to let us know and was gracious enough to mail it to me right away. It was in my mailbox when I returned home from the rest of my trip. I would stay here again if I visit Vienna again and would recommend it to anyone looking for lodgings in Vienna.