Juliane is a fantastic host. She really goes out of her way to help. Her house is clearly better than the pictures. It's indeed a large house. Her manager is an old hand and has been working with her but we found him inadequate and needs to own up and be warm to guests. She runs a reputation risk with the current manager. ( eg : host's manager could do with some manners to help a lady pick up bags specially if he sees her struggling with baggage from the taxi to the room which is about 50 meters away and involves a few steps. ) But no worries, Juliane doubles up big time. We are were a family of four with two kids and it was great being with Juliane... She being around when we were there was reassuring....