Host sent no instruction for check in and didn’t respond to any messages I sent to her. There was a note on ad saying to message a company called ‘Airhost’ for help but could not find any details for this company. We waited outside in the cold for 2 hours for the host to respond to our messages and still had no reply. We even tried to call but still no response. I had to message Airbnb support, they tried to get in contact with the host as well but had no luck as well. Airbnb support had to cancel our accommodation and we got a full refund. We had to find last minute accommodation elsewhere. I would not go through this host again