I found Amol to be a really nice and likable person maybe that is why he gets really good reviews . But he really needs to invest in a new mattress and pillows if he wants to continue receiving good reviews. i could feel the springs of the bed dig into my back while sleeping and the pillows he has are old and of low quality. also Amol provided no soap in the bathroom maybe not something you would expect from a superhost. no one mentioned this things in their reviews and I find that very dissapointing the horrible night sleeping ruined my Vienna stay