Don't come here. Spare yourself the money and time. And as the owners of this apartment (and 13 other AirBnBs) don't care about comments and feedback, let me tell you what to expect:
You'll get a message with the codes for the doors, but please don't rely on them beeing correct, as happened in our case.
If you intend to actually cook in this kitchen, you'll need to go to the grocery store first to buy stuff like salt, pepper, oil, etc. because it isn't anywhere to be found. Don't even ask for kitchen towels.
The door handles are loose, so prepare yourself to improvise when it comes to opening and closing doors.
The apartment has 3 washbasins, but none of them had a towel next to them. Apparently you need to carry your big bath towel to the toilet if you want to dry your hands after you wash them. Or maybe you're not supposed to wash your hands afterwards? We will never know.
The whole apartment does not have any curtains, blings or shades whatsoever. Means, if you want it or not, you'll rise with the sun at 6 a.m. because the windows are right over the bed. We called about this on Sunday, but Ana didn't consider it important that guests can't sleep, so she told us that she'll ask her boss tomorrow. The next day after another messed up night, we called again, only to be told that she just entered the office and will call us back. She didn't, so I called back at 4p.m. only to be told, that the issue will remain until the day of the departure. Long story short: you payed already, the rest is your own problem.
A fix was improvised by one of the owners at 5p.m. (after we all lost our cool), but it did not matter, because the damage was already done.
We came to Vienna to celebrate my boyfriends birthday and to go to a ball that was on the same day. Instead of him having a nice birthday and an awesome night at the ball, we had a horrible night and had to leave the ball after midnight because with roughly 3 hours of sleep we couldn't look straight anymore.
So please, if you have anything remotely important to do in Vienna, don't stay here.
To Ana and the two owners: not only are you a disgrace to anyone who ever worked in hospitality, but you messed up our holidays and a birthday. Thank you, I hope you are proud of yourselves!