We had very good and helpful communication and assistance from our hosts, Gary and Silvia. We were able to check into the apartment on arrival in the evening using the detailed key system as Gary described it. Claudia, our local host, arrived shortly after and helped us greatly with the apartment several times.The neighbourhood is multicultural and calm with plenty of grocery shops, restaurants, shops and cafes & bars closely as well as the Augarten.The place is as per the descriptions and pictures on the website and very cosy and comfortable. Thanks to Gary, Silvia, Martha and Claudia for your assistance and care. It was a wonderful stay. We highly recommend you and your apartment. Thank you! Take note that if you are settling in Austria, you must stay at least two months (as by local law) in order that your registration forms will be signed by the host.