The apartment looked exactly like the photos: clean, comfortable, very spacious, and well-equipped for life in Vienna. Vincent shared local tips concerning the neighborhood in person and by email, and it was clear that he would be available to answer questions and solve problems — except we had none! We used the kitchen mainly for breakfasts (but were very glad of the recommendation of La Mercerie, French bakery/cafe down the block) , but were constantly discovering useful items in the various drawers. It was very helpful having a washing machine (small but serviceable), and used the drying rack to dry our clothers during the stay. As other reviews note, the location is perfect: a quiet neighborhood, but close to shops and one block from the U-Bahn, with connections to everywhere. We stayed for about a week and a half and were entirely happy: would recommend this apartment to anyone.