We met Anja when we arrived and she was very helpful. The apartment was exactly as described - really delightful, airy and light and very tastefully decorated. The bathroom was small but there was a powerful shower and plenty of hot water. We stayed in January when it was cold outside, but the flat was warm and the bed comfortable. We loved the neighbourhood - about 15 minute's walk into the old centre of Vienna, or a couple of minutes by tram which ran along the street outside. The apartment overlooked the courtyard and not the street, so it was very quiet. Because it was on the edge of the centre, we found a couple of local restaurants and a coffee shop for breakfast in the street outside that were much cheaper than those by the main sights. It was a lovely place to come back to at the end of a long day and we would definitely recommend this room to others wanting to visit Vienna.