Shelley is very friendly and welcoming. I showed up at her place with a bad case of food poisoning and she offered me soda and crackers to settle my stomach and then eventually helped me call a taxi to a hospital when I got worse. Even after I had left she messaged me to get updates on how I was doing and checked in on me. I am very grateful to have had her as a host when I was in a time of need and knew no one in Vienna. I highly recommend staying here if you are a solo traveler.