Great communication. Nikola checked in with me to make sure that I found the apartment easily and that I was comfortable. The place had everything and was perfect. Nice coffee machine and lots of great teas and coffee drinks. I loved the neighborhood. It was a nice mix of Austrian locals plus the side streets had lots of cool new independent shops plus restaurants, pubs, old book stores and antique shops. You are only a few subway stops from the Museum Quarter but it is a nice walk because Mariahilferstrasse is closed off to cars so it's great for strolling and shopping.