My friend and I were so excited to meet up in Vienna after a year apart, and the apartment was super cool and pretty similar to the photos. However, once we settled in we noticed some shower essentials that had been depicted in the site photos were not available.
We got in touch with Jennifer who explained that they were not included, but gave us a list of locations where we could purchase the items. Unfortunately, she forgot to mention that the stores were closed on Sundays which left my friend and I wandering town without luck for quite some time! Overall, the apartment was clean and the location was fine, but we were a bit disappointed and at times quite frustrated with the frequency and efficacy of communication with our hostess, as we had read such great reviews about her availability and communication. We completely understand the possibility of her having other matters to attend to, we just wish that was expressed to us, if that was the case, so we could adjust our expectations.