Laman looks after Christoph’s flats (there are more than one in Vienna that’s worth checking out!) and she is such a lovely host. She let us check in early, and to start off with because it had been such a cold week (-11C!) the water pipes had frozen so we had to wait for it to get fixed, and whilst waiting Laman let us stay at another flat for a couple of hours before moving back. There was a bit of a mix up, and found another guest in our temporary flat when we came back from an afternoon out, which was quite unsettling for us as our stuff were still there and we had no idea of the situation. It was a bit of a hustle moving around, but Laman was very helpful every step of the way and apologised profusely for the mix up with the other guest.
The places are stylish, however, one thing that we have noticed is that, although the place is generally tidy it’s not actually clean. By this, I mean the floors are really dusty (in both flats) and left white powdery marks on my dark shoes and clothes, and the kitchen drawers are not clean - remnants of salt, pepper, and other things. Another thing that I noticed is that on the day of our checkout - Laman was very nice to let us leave our bags for the day and come back before the flight - when we came back and the cleaner had done some cleaning, but the bath mat was not replaced and it was as dirty as we had left it. This raised my curiosity about the other towels and sheets too. I think this is an area that really needs to be hugely improved, as after witnessing this I believe it is unfair for the next guests to use some things like that. I raise this because as a frequent traveller, it’s always nice to stay at clean AirBnB places - it really makes you feel at home and that your money is worth it.
Also it is imperative to bear in mind that at the moment there is a lot of work happening in the actual building of the property, so it’s not as aesthetically-pleasing when you enter, but thankfully there is absolutely zero construction noise.
Laman, as a host, has been a delight. Easy going, very friendly and funny. She was always happy to help and give tips on where you could go to try authentic Viennese food.