My girlfriend and I were greeted at the apartment by Isabella, Laura's mother. Isabella showed us around the apartment - it is a perfect size, in a great location and very clean.
Laura has compiled a booklet of her recommendations on things to do, places to eat and even take aways that came in very handy.
As it was New Years Eve and the shops were closing early, Laura and Isabella provided us with bread, milk, a selection of jams, cheese and a bottle of Martini with a little bow on the neck - a lovely touch and it was a perfect start to our stay in a beautiful city.
Communication is great, very fast responses and nothing was too much trouble.
We really enjoyed our time in Vienna, made even better by this apartment and the hospitality of Laura and Isabella. So, thank you very much to the both of you.