My husband, son and I stayed a week at this beautifully appointed, immaculate apartment in the heart of Vienna. It was perfect for our needs, with everything we could possibly need provided, including washer/dryer plus laundry detergent, three coffee-making options, dishwasher, stove, oven, the cooking basics, large TV, and lovely, comfortable bedding (extra large beds!). The shower is also wonderful. Johanna was very accessible and communicated with us throughout our stay, making finding the apartment very easy, and providing helpful information whenever we had questions. She even arranged her niece to babysit for us, which was a huge bonus. The neighbourhood is very close to all the sights around Vienna, with train and tram stops within a few minutes walk. There are plenty of eating options close by. We felt very safe walking around at night - we even went to the nearby playground at night, which my son loved as it had a flying fox. The closest u-bahn station, Stephansplatz, goes direct to Nachtmarket and Schonbrunn Palace in one direction, or the Danube beaches in the other, which was very handy. The only thing to note is that there is no air conditioning, however our host inquired about our comfort during our stay which happened to coincide with an unusually hot week in Vienna. We made great use of the fan as the apartment did get very warm - however this is something we are used to, coming from Australia. We also noticed most of the cafes, pubs and shops did not have air conditioning, so I suspect it is rarely needed. The street below can get quite noisy with the windows open, but is lovely and quiet once they are closed.