Ruzanna is very friendly and kind, she tried to help me with some problems that I had in Vienna. She replies quickly. She doesn´t speak English, but is not a problem, we understood each other all the same! The location is extremely close to trams´ stations, which lead directly to the Ring, the university of Vienna and also they are connected to several metros. There is also a supermarket in the corner. The apartment is clean and well kept. Thanks Ruzanna for the hospitality!