Upon arrival Wigo was there to greet us outside the apartment, and then kindly took our suitcases up the stairs. When the heat levels rose in Vienna, he contacted us in order to offer to install air conditioning. Wigo provided us with a local map and directed us to local shops, supermarkets, food markets and nearest public transports. The apartment was exactly as described and fully equipped. At the end of our trip he then contacted us to offer further help back to the airport. Overall we had a fantastic time in a lovely city, which was only made better by the wonderful apartment provided by Wigo.