Possitives:
-Fantastic location, really close to all the sights and good access to trams
-Nice apartment, pleasant view and has what you need except a chopping board and scissors!
-Quick response time to messages and very nice hosts to help with questions
-clean sheets, bed, towles and kitchen towel. I was most concerned about this but all very clean like a hotel! Also complimentry soap :)
-No bugs or anything like this!
-Easy check-in with a key you can use as you please :)
Nagatives:
-Apartment had a lot of dirt everywhere, we cleaned this right away. We read other reviews saying it could be like this, so we sort of expected it and did not want to wait for a cleaner. As I was a cleaner for two years, I just cleaned it.
- Fungus in shower that creates a bad smell and can be harmful (I know this as I work in HR for a cleaning company)
Shower was very dirty, my partner cleaned what he could as soon as we got in the door, yellow grease on the tiles. We kept two bathroom doors closed the whole time to keep the smell out of the bedroom.
-The photos on the advert is not the same as the apartment. It is very similar so it is okay and we did not notice at first, thought the bathroom is a lot older than the one shown in the photo. I would not have booked the one we actually were given.
-Shower drain was blocked, my partner also cleared this right away as he said it was easy for him - though it was discusting of course.
I did message the hosts right after we did this, they didn't comment on us fixing the drainage, though this probebly saved them money. And they were reluctant to give us the cleaning money back or discount until they spoke to their cleaning company. It shouldnt be our job to tell them if the apartment is dirty, or wait for a cleaner which could be days if it is. Working in a cleaning company I knew they would get their money back, and even if they would not they could ask for it to be recleaned for free after we left. They did give us the cleaning fee back when they were told this. (Thanks again for this, we do appreciate it) But we still felt like we might not get this and were not thanked or spoken to at all about clearing their drainage.
Ofcourse we did not have to do this and could have waited for a cleaner, and a plumber but honestly we were tired and knew this would not get sorted quicker than we could sort it our selves as we arrived about 6PM on a Monday and wanted to relax and have a shower after traveling.
It is a nice apartment when clean and drainage is working (which it is now), great location and really good price but know it could be dirty and the bathroom is not the same as the photo.
-Also it is in a nice area of pretty buildings though the building itself is not pretty, fine for us though it's good to know this as their is not a photo of this and we were a little taken aback and concerned at first!