I travelled with my father and sister to Vienna for a wedding. This large 3 bedroom apartment was absolutely perfect for what we needed! The location could not be better - 10/10!!! The weather was unseasonably hot and without AC, it got rather warm - but Ujale purchased a couple of fans and it was perfect! They say you can measure success by how well people deal with issues - and Ujale was very quick to replace our shower head which had become loose. The apartment is on the 3rd floor, with a narrow, winding staircase (so cool). There is an elevator that fits a maximum of 2 people that opens directly into the apartment. It was very useful during the stay! On the final morning, it had stopped working and once again Ujale came to the rescue and helped us get our bags downstairs. We have just arrived back in Canada - and are already missing our morning chats around the kitchen table, planning our days in one of the most beautiful neighbourhoods in the world!