The flat was as in the pictures - beautifully decorated and immaculately clean. The area, just off the centre, was near a metro and also to some cool neighbourhoods with local eateries, cafes and shops (we particularly liked Silberwirt in the Schlossquartier). Roman was not able to meet us but arranged for us to get the key from the cleaners having provided clear instructions in how to get there from the train station.

The internet was fast, the tv great, the shower powerful and the bed comfortable.

We would have appreciated a few tips for the local area and also a fan as it was very hot in Vienna when we were there making it uncomfortable during the night. This is especially true as rubbish collections took place early in the morning on Tuesday and a building is being renovated across the road so leaving the window open made it noisy in the mornings but this would be easy for Roman to resolve.

Also, personally, as space is at a premium in the kitchen, we would have preferred more space for our own food and drink etc. but others may appreciate the items provided through the 'mini-bar'.