We had a short stay in Vienna. We planned to stay there 3 days, but just a day before the beginning of our holiday the austrian government decided to bring to life a lockdown for 3 weeks. The first date of the lockdown should be on our last day in Vienna. Because of that we needed to change our plans but already was too late to cancel the whole trip. Fortunately Sascha and Marina were super kind and helped us in this situation not to loose all of the money spent on this holiday (accomodation, train and public transportation tickets, etc) and agreed to shorten our reservation. After that everything went really well, we got into the apartment with their self check-in system, the instructions were clear. The apartment was clean and nice. Everything was confortable. We were able to cook our breakfast there - in the kitchen is basic equipment, but this was enough. The location of the apartment is good. You can find near a lot of restaurants, bistros and groceries.