Evelina is the perfect host. She answered our questions via email/phone/text, and greeted us with her lovely smile when we arrived at her flat. She also helped us organize our taxi to and from the airport. This made a big difference for us as we do not speak German. Everything was perfectly prepared for our stay, including coffee pods, milk and sugar to get us started in the morning. The flat is beautifully located near public transport, and in a neighborhood with easy access to grocery stores, the post office, and restaurants/cafes. The flat itself is a model of beautifully appointed contemporary Italian design. Everything -- from fixtures to storage in all the rooms -- is of the highest quality and elegance. The bed is extremely comfortable, with lovely, high quality linens. We loved the windows, the occasional horse-drawn carriage that passed by, and the wonderfully equipped kitchen. This flat has it all. If you are thinking about staying in Vienna, don't hesitate -- request to be booked into this flat. You will not be disappointed and it may be the best Airbnb experience you ever have. That's how we feel about it. We'll be back as soon as we can.