Although the flat is relatively close to central Vienna, the combination of trams means that one has to do a bit of walking - and a couple of times late at night on the weekend, this was not a pleasant experience. The neighbourhood is an interesting mix of middle class and different ethnicities but in common with most of Vienna doesnt have a really warm feel to it and in parts is a little dodgy. It's also not exactly the cleanest spot in Europe. Julia certainly maintained a good frequency or communication with us but I got the feeling that she was managing a number of apartments because she called me by the wrong name more than once, told us the elevator didnt work (which was not true) and informed us the flat was on the mezzanine - also not accurate. The check-in was 'automated' which was fine at the start but Julia had told us a wrong apartment number so we were inside the rather lugubrious grubby building and without mobile reception - due to a flat battery - with no idea which was the correct apartment. All was solved with the happy help of the Nepali? neighbour who sells 'american burgers'. As for the apartment, the living space is fine although for non-Germanic speakers the choice of television a little limited (i.e. NO non-German channel). The bedroom is positively a boxed-in built-in bed which reminded me of camping - but was manageable. The bathroom had a decent shower, with a gas hot water system that sounded like it needed a service. Little space to locate items however. The toilet desperately needs to look cleaner - and would be good to change the seat. Is it normal to get one toilet roll for a five day stay? Perhaps so. For those wishing to do lots of tourism in central Vienna, I wouldnt recommend this apartment.