Unfortunately our room wasn't ready and by the time the cleaner came to clean it (which she worryingly said she could do in 15 minutes), we had to leave to meet someone so we weren't able to check in until we got back around 10/11pm. When we did check in, everything seemed fine but we were then offered a refund of the cleaning fee. However, the listing doesn't include a cleaning fee. We were then told that this 10 Euro fee would have to come out of the cleaner's own wages so that didn't seem right at all. Wouldn't stay here again.