Thomas is nice and willing to help. He waited us in the apartment for check-in and briefly introduced the environment. The apartment is clean and tidy with everything you needed. I love the kitchen here with everything so that I can cook my dinner. The bed is comfortable. The view from the room is great too. The location of the apartment is extremely convenient that only 5 mins walk to the underground or bus station (the bus can directly go to the central station). The street nearby is with many shops. I will stay here again if I visit Vienna next time.