We had good communication with Greg even before getting to Viena. The apartment was extremelly clean and it smelled really nice. The location is great, walking distance to old town and there is public transport one block away, as well as groceries stores and some restaurants. We had issue with wifi and it only worked for one day. We have informed the host about the problem and even though he told us he had re-charged the internet, we never got the connection again. Two points of improvement would be having better pillows and more kitchen utensils. Overal the stay was pleasant. Thank you