Nice house in a nice location- close to the heart of Vienna; very well equipped. We had a bad experience- the wooden panel over the dishwasher came out while we were opening the door (it was attached with just two nails) causing injury to my leg with bleeding. When we informed Elena about it, instead of asking if we are ok, she started blaming us for ‘vandalism’ and breaking her house and started asking for damages. We came to Vienna all the way from Europe to have a good experience with family but this interaction with Elena really soured our experience.