Reinhard offers a great flat, and was always quick to reply, as we never met anyone in person.
The area the flat is located in is residential and very quiet, so is the house. You will find plenty of places to eat, and a large grocery shop is basically across the street. Taking the tram to the city will only take 15 minutes and you can hop of at the Hofburg, museums, and Rathaus. Bringing kids and a stroller? Make sure to wait for a tram for which the time panel shows a wheelchair.
The flat is spacious, cozy and comfortable, tasteful and practical. You will find everything you need in the kitchen for a basic menu. The flat was very well kept and clean upon our arrival. Checking in online was simple, and access to the flat easy as can be.
We enjoyed a relaxed visit to beautiful Vienna, with good night rests to start every trip to the city.