Pauline was a good host. When there were any issues, she responded quickly and resolved it for us. The place was clean and had the basic amenities. Check-in was very easy. The location was okay - you need to use a tram to reach the sites but it is close to tram station (less than 10 minutes). The place was on the ground floor so good for anyone with any mobility issues however, you can clearly hear everything outside. Pauline allowed us to store our luggage after check-out at her nearby hostel. Overall, a pleasant stay.