It was our first Airbnb experience and overall a very positive one. Ingela was a gracious host and offered airport transportation help as well as extra amenities for my 1.5yr old daughter without us even asking for them. She is efficient and professional yet maintains a warm touch and attention to detail one would expect from a traditional BNB.

The apartment itself is spacious, functional and spotless. It worked well for us(two couples and a baby). Having a fully equipped kitchen and washer/dryer is a big plus for anyone traveling with children.

The apartment building facade is old and outdated so it made us a little worried when we first arrived(Big contrast to the inside of the apartment) Although there's an elevator, it only goes from the ground level to the top floor so you need to carry your suitcases down one flight of stairs to get to the apartment.

The neighborhood is a little outside the downtown action but the U line is right next to the apartment building and grocery stores(closed on Sunday!) and small restaurants are nearby.

All in all, we are very happy with the experience and would recommend this place to anyone visiting Vienna with family or friends.