Sandra was excellent when it came to communicating before our trip and while we were there - she always responded quickly, which was great. Also, the flat is in a very convenient location: just outside the centre but close enough to walk in, or if on the other side of the centre (e.g. Praterpark) then close to a number of public transport options. The immediate neighbourhood is very good as well, with a number of restaurants, bars, supermarkets, and bookshops. The flat itself is large and quiet, making for a relaxing environment, and the facilities in the flat are very good. Overall, we very much enjoyed our stay and would be happy to stay with Sandra again.