We really enjoyed our stay here. The apartment is so well located with easily accessible transport links a few minutes walk away and excellent convenient grocery store. We were warm and comfortable and the apartment had everything we needed. We had an issue with the lock on the door and this was promptly fixed with excellent communication. We had locked ourselves in thinking we were checking the door was locked. An instruction about this would save someone else repeating and save the apartment manager having to come out. He was really quick and helpful. We would highly recommend this place and would book again if we return to Vienna.