Benedict was extremely responsive via email and text. He was out of the country while we were in Vienna, so his sister met my daughter with the key. She also brought us her coffee press so that we could have coffee in the morning. They were both very helpful/
The apartment is spacious and located in an area of Vienna that is very accessible to the U as well as the tram system. There are a number of restaurants and bars located minutes away.
The kitchen was well equipped, though we only ate breakfast at the apartment.
We loved our stay in Vienna at Benedict's apartment!