We were very pleased with the apartment and with the responsiveness of our host, Cathryn. In order of our rating if the amenities, we would say #1 - location-this apt is a little more than a block away from a major transportation hub: the Westbahnhof, which not only has trains, buses, subway stops and trams but is a shopping mall with every type of store you could possibly need. It's very safe and you do not hear ANY train traffic. #2 - apt amenities-this apt has a totally remodeled kitchen and bath and all the other niceties such as an expresso maker, toaster, iron, ironing board, oven, dish washer, roomy refrigerator, floor fan, clothes washer and drying rack. Most enjoyed was the roomy balcony facing the courtyard which can seat 4 and also serves as the clothes drying area. It was nicely decorated with plants and outdoor furniture and we spent most evenings out there. #3 - size of the apartment was wonderful. It is an older, 1900, bldg with very thick walls (couldn't hear any noise from other apts) and tall, elegant ceilings. Furniture was adequate and the master bed was very comfortable! WiFi was excellent and the TV worked well. #4 - host was very responsive and really wanted us to have everything we needed. Only thing my husband had some difficulty with was the noise from the street. He is a very light sleeper and even small noises seemed amplified by the buildings surrounding the small street. But we are from Michigan and are used to a much less congested environment so this apt is probably one of the quieter ones in downtown Vienna.