Upon arrival Margot & Josef's were very helpful in indicating directions about how to get to the place, with updates during the day as public transit was being disrupted by an ongoing event. Josef was very thorough to explain a lot of tips about what to do and where in Vienna. This was quite useful during the week-long stay. The host made a point to make sure that we were comfortable in the apartment and made sure that we had what we needed. The place was clean well furnished and was very enjoyable to stay in.