Overall, our experience was mixed. When we got to Vienna we mapped the address provided in the listing only to find out is was incorrect and we had to head back the opposite direction for quite a few blocks. The apartment itself is nice and in a convenient location, but was a bit dusty. We had expected to have bath towels to use. When we asked if any were able to be provided, we were told that it says hand towels in the listing which we apparently glossed over as they’ve been provided in every other Airbnb we’ve stayed at and they are very impractical to bring traveling. They said they would bring some that day but never did. They also advertise a washer but didn’t provide any drying rack and a dishwasher but no instructions on how to open it (which we couldn’t). They complained that we left the place a bit dirty but we put everything back the way it was except a few dishes. We thought it wouldn’t be a big deal since they have a dishwasher. They also mentioned a cooking pan was dirty and may be unusable. We cooked sausage one night and cleaned the pan. The pan was already very worn when we took it out of the cupboard and was the same after we used it.