We enjoyed our stay in Vienna. The apartment was ideal for our city break. We received thorough and easy instructions from Stephanie about checking in and out. Using the safe to access the keys to our room and the storage/luggage space was ideal and meant we could drop our bags off before our check in time and go and explore the city. The apartment was very clean and had everything we needed (apart from a baking tray!) It’s a lovely space, nice and bright and airy (however we were staying in a huge heatwave! The ice pack we found in the freezer came in handy and we actually used it to cool down the beds!)
There were just a couple of issues - we initially could not connect to the wifi, however after a day it was working fine. There was also not a remote control for the TV so we were unable to use that. We did contact Stephanie about both of these things via message on Airbnb and text, but did not hear back from her. However overall we were really happy with our stay and would recommend this accommodation.