The location and apartment were perfect. The apartment was clean, everything worked and felt safe. Close to transit and the airport.
Communication from Mai and the check in process was terrible. We were told we could drop our luggage off early while the cleaning team was there but we ended up waiting 2 hours because the keys were not in the lock box and we were not being updated in the time frames that we were told. We eventually were able to get in and drop our luggage off, then we were told 30 minutes after check in time that we could check in. Also, the city is loud so don’t sleep with the windows open if you are a light sleeper. They are currently doing construction on the building right next door and they start early so be aware of that.