I repeat comments written in the check-in section:
our reservation was cancelled on the day of our arrival, 4 hours before our arrival, which was scheduled for 10pm. This gave us no chance to change anything and also no chance for the airbnb team to help us with another reservation. We were told by the person cleaning the apartment that Antonio was informed about the end of the cleaning service 2 days ago. I really wonder why it took my direct call to Antonio to cancel the reservation. He had to do it as soon as he was informed that the apartment is not available! This would give the airbnb team a chance to help us. I might add that airbnb tried to help, but at 10pm in the evening it was simply too late, we had to find a hotel nearby.