The apartment is situated in a safe and quite area one kilometer far from the Rathaus.The tube is one Kilometer far. The apartment was clean, we stayed a week, and the kitchen well equipped, so, if you like, you can cook your food. We stayed very well in this flat. we didn't meet Lee because she was out, but we didn't have any problems with keys and all. Just two things: it should be good to have a TV in the apartment also if we don't understand well german, but when it's raining or if you come back early you can see something on TV.Better also have towels and sheets change during a week. I recommend this apartment, if we will come back to Wien we will stay there again.