We really appreciated that Paul stayed up until midnight to let us in to the flat and the flat was extremely well looked after, with many essentials provided.

On the other hand we were very disappointed that we didn't have the internet - the wifi password worked but no connection. Paul did offer a second connection but that didn't work either. We were lucky that I could use my phone as a wifi hub, though expensive. In addition we couldn't get the TV to work. Paul did try to make contact but we felt the support could have been better.