The host made us feel very welcome. She contacted us about a week before we arrived to ensure that the apartment/ bedrooms were arranged to our liking. She answered our queries very promptly and gave precise instructions to enter the apartment. She ordered a taxi to collect us from the airport and bring us to the airport.
The provision of information about the neighbourhood (public transport, local supermarkets and restaurants), maps and Vienna's places of interests was excellent.
The listing description of the apartment was accurate. The apartment was comfortable, spacious, clean and airy. There was provision of everything we needed, for example kitchen appliances, toiletries, cleaning materials.
The neighbourhood was pleasant and quiet, a little outside the city centre but well served by public transport (explained by the host on a map). The tram stop was a few minutes' walk from the apartment and a 14 minutes' ride to Schottentor, a transport hub in the city centre with links to other trams and underground.