Perfect flat in an excellent location! We stayed here for 3 nights and never once had to take public transport; everywhere we wanted to visit was in walking distance. The flat itself is very clean, spacious and well equipped. Aside from the questionable decision to hang shelves directly behind the sofa at head height (I hit my head twice...) the place was perfect.
Check-in was not ideal however - although we agreed the exact time of arrival with the host previously (whilst providing updates along the way), we had to wait ~10 minutes outside the flat since the host was late. Not ideal after a long transit. Furthermore, no acknowledgment of lateness/apology once the host arrived.
Communication was also 4*. Host was in general very prompt with their replies but I found their style too pushy. Multiple messages asking for 5* reviews around check-out time, along with telling us the review they’d written for us and asking if we had any changes we’d like? All together felt too much like gaming the system. I get that this may be the norm to succeed on AirBnB but this was the first time I’ve experienced it in the ~15 places I’ve stayed.
Overall 5* - great flat in Vienna in a perfect location.