The apartment is as good as it looks and the location unbeatable. Our only concern - and it is significant - is communication with the “host.” We arrived and there were no instructions on how to work anything - and when we really couldn’t figure out the stove top, I called the listed number - and it was a call going, not to Vienna, or even Austria - but from Germany! A man answered (not Mai), didn’t really know who we were, promised several times to deal with our confusion over appliances - and then we received a YouTube video to watch but it wasn’t even of the same stove! When we needed to take out the trash, Mai could not clearly describe where exactly the trash goes, suggesting “it’s behind the building” – but the building is a square block! Clearly Mai and her colleagues do not really “know” this place. Finally, one toilet seat was broken; we reported it on the first day of our stay, they attempted a repair, we reported it broken again - and after 9 days it remained broken.