Ulrike represents the best that Airbnb can offer; from her speedy and thoughtful reply to my request to stay, advice on how to get to her apartment, to her warmth and hospitality during my visit. The room and accommodation were excellent and certainly as advertised, but in many ways better than could be hoped for as it was a great size and she had left little things that make a stay more comfortable and welcoming such as scissors in the desk drawer (always handy as you can't bring them in hand luggage!) and a home-made advent calendar with little treats for her guests staying over the festive period. The tram takes you into the city centre and Ulrike provided a map of the city centre and one of the local area which she had marked with useful information about shops, restaurants and cafes nearby. It was lovely to chat with Ulrike and she recommended a market that I would not have seen otherwise, and was perfect! I would definitely recommend Ulrike’s place if visiting Vienna – this is definitely 5* Airbnb.