Excellent service, super easy to check in. We really appreciated when Kilian came *on Sunday* to fix a problem with the hot water system. The place was beautiful and conveniently located if you are visiting the University of Vienna. Checkout was as easy – I would like to thank Kilian again for letting me stay a little longer after I slept in. Shopping is across the street with a optimally-located tram stop. I can highly recommend this place and hope to be back!