THIS IS NOT AN APARTMENT FOR 4 PEOPLE UNTIL SHE REPLACES THE BROKEN SOFA BED.
It’s a scam and she doesn’t even want to compensate us for making one person sleep in a broken sofa that she even has notes in the apartment saying that it shouldn’t be used to sleep.
And the host then lied to the customer experience team claiming that there was another sofá bed, which is not true.
You can buy a new sofá bed with what you charge for 2 nights of staying, at least have decency.