Lisa was very helpful with any enquiry and communication was always quick and easy. It was lovely to meet her in person to receive the key. She was personable and friendly and showed me around the apartment also giving me some helpful advice on where to go and what to visit. The apartment itself is lovely and bright with high ceilings, it is a very welcoming and homely space. The location is good with easy access to the city centre and good transport links from the near by Westbahnhof train station. My wife and I were very comfortable. We wouldn't hesitate to stay there again. Thank you.