Our stay was perfect! We were booked into a sister property managed by the hotel. The property was equally comfortable and rented as a standalone unit. The first morning a mechanical problem, created a forced move to the hotel. We were hesitant at first, but the exceptional customer service we received to make our stay even more pleasant and welcoming of the main hotel staff was awesome.
Thanks to the skilled staff, our move was seamless. We were able to continue to relish our stay in Vienna, and visit all the nearby Christmas markets.
The desk staff, Laura and Anna, got us off in the right direction each day to maximize our experiencing Vienna. We couldn’t be more thankful to this hotel’s happy and genuinely concerned staff! Extra kudos to the manager and night desk manager too.
Located close to the major Christmas markets and with a map supplied by the hotel - it made everything easy. They were truly our Christmas Angels! A heavenly stay with terrific buffet!