Host arranged for someone (Isabel?) to meet us at the apartment. She was friendly and efficient, and answered all our questions We found the apartment to be spacious, well-equipped, and comfortable. Only two mins walk to a good supermarket (Billa) and restaurant (Huber), both near the Belvedere. Vienna was extremely hot while we were there (≥35 deg most days) and while air con would have been nice, the apartment was much cooler than outside and the portable fan worked well. We had no problems needing us to contact the host during our stay, but at our request Isabel arranged for Paul to contact us to arrange car transfer to the airport, which he did.