when I first booked I accidentally booked for 1 guest. when I messaged them about the towel for the 2nd guest they informed me of my mistake. I was more than happy to modify my booking. they even charged me extra $70 and told me they would bring me a 2nd towel. but no one brought us this towel. I had to use the hand towel after my showers. we also shared a very small comforter. they were also very persistent that I give them 5 stars in the review. and messaged me like 2 or 3 times. when I informed them that it's hard for me to give 5 stars when they never accommodated for the 2nd guest they were so eager to charge me for. they didnt even bother to reply to my messages after that. no apology nothing. so I was very unsatisfied with their service and would never book with them again.