The apartment was fine, well located. We choose this apartment because the bed was supposed to be king size, but it was tinier, and IMO not the same which was on the pictures. The pillows were very very thin and provided no support for the head. We got only one towel per person, which was not ideal. There was a coffee machine but not even two capsules for the first morning.
Okja always replied fast, she was available when needed but she gave very dry and short answers, she did not ask if we needed any recommendations or if we enjoyed our stay.
Unfortunately there has also been an issue with the temperature, which has been from 16 to 18 degrees, and for us it was cold. She tried to solve the problem through the phone and was available to come in person, but we had a tight plan and this involved us being present at the apartment or her going inside without us, and we did not feel comfortable with. On a more personal note, the apartment felt empty, cold and not cozy.