We had a terrible experience staying at Barbra place , most horrifying & appalling experience . We arrived in Vienna from an early morning train and wanted to sleep but the bed sheets were dirty and had not been washed. there was hair, stains, and the bed was overall quite itchy. Despite this, my son tried sleeping but started feeling a burning sensation on his calf, when we looked at it there was a red rash on his leg. The least we would expect while staying at any air bnb, is to have clean sheets to sleep on.
Air bnb’s mission statement is that they want their customers to feel like they are truly home, this was not the standard of what we would consider a homely experience. We have been booking Airbnb homes for 2+ years and never been to a place where we had to sleep on dirty used sheets. For $189 dollars for two nights, hygiene would be a given, but it was not. People with sensitive skin can contract rashes, colds, allergic reactions and various other issues from sleeping on dirty bed sheets, especially if it is another persons.
Additionally we came to Austria for only two days, our plans for the day have been cancelled in search of other hotels because we did not expect this to be a problem. Moreover, we spent €18 on the uber leaving this Airbnb.
We were disappointed that after we contacted the host they had a lax attitude about it and said she’d come later in the day to “check it”.
We send images to Barbra of all the hair & dirt on the sheets & also the image if the rash my son got on his leg , however she was very casual about it & said she come by later in the evening to check . I have always had a pleasant time using Airbnb with my family and I. I always speak highly of the homes I’ve stayed at with great respect and love on my social media platforms. With a fanbase or 450k followers on Instagram, people have come and stayed in similar experiences w Airbnb through viewing my trips. But this experience left us baffled , specially Barbra attitude , so we left immediately as we felt very uncomfortable staying in the apartment. She did not care as I noticed later when we asked for refund , she had no refund policy , which I never really look at when I book Airbnb stay as I have always had a fabulous stay at Airbnb & have had no reason to look at the refund policy . We where literally only 1.5 hours at Barbara home & we left as we felt very uncomfortable there .
Pria kataaria Puri