Eva, Michael and friends' place was perfect. The apartment is very close to everything, be it the opera, the underground and many of Vienna's beautiful attractions. It was in tip top shape when I got in, very clean and had everything I needed.The check in and check out was easy and Eva, Michael and friends provided clear detailed info and replied to all of my queries promptly. I would highly recommend the place and would give the apartment and the services a 5+ rating. I certainly would love to stay there again when in Vienna and would recommend it to all !