These guy are cool!
The communication was efficient but not cold. The place is really nice...we were 4 and wanted individual beds, no problem...a couple of sheets to make the beds and we all had separate big beds (1m60 at least!!!) in individual rooms. 5min walk from Taborstrasse and 10min from Schwedenplatz, with friendly and convenient shops just down stairs. We stayed a week for a yearly conference of which I have already attended 4 installments between 2011 and 2018, and to be perfectly honest this was the best place I have stayed in Vienna while attending it. If I come for the conference I will try to book here again.
I really recommend!