Ingela was a wonderful host. She gave us very clear directions from our train station to her place, and she came and met us right away to show us around the place and to show us the easiest ways by map to the city center, as well as helping us any other concerns we had. She left a book of good places to eat or shop around Vienna. She left fruit, candy, coffee and tea for us. She gave us two cell phones that were available for us to use. One night, we called with a wifi concern and she was at our place minutes later helping us out. She fixed it right away. The place itself is very nice and modern; the TV set is nice, the beds are comfortable, and there are plenty of kitchen supplies and towels and blankets. The location is right next to the metro which makes going into the city center very easy. There are also good restaurants and grocery stores nearby. We felt very safe in the area! Overall our stay was wonderful, Ingela was very sweet, helpful, and welcoming. I would definitely recommend her to anyone.