This was one of the worst experiences on Airbnb I’ve ever had. Seems that guests have plenty of obligations and limitations and the host (a tourism company AJO) has none.
Here are just few advices from me on how AJO could make a stay in their apartments a bit more comfortable and friendly for the guests:
1. Make a proper curtain in the shower otherwise guests have to clean the floor every time they take a shower
2. Put a small shelve in the shower otherwise the guest has to keep shampoo and soap simply on the floor
3. Buy a small carpet for the bathroom so that the guest doesn’t fall on the slippery floor (when it’s totally wet after taking a shower)
4. Install proper “night” blinds on the window or put dark curtains so that the guest doesn’t wake up with the first sun lights at 6am
5. Buy detergent for the washing machine, oil and salt for cooking so that the guest who arrived for 3-4 days doesn’t buy 1l of detergent and 1 l of oil. Tea and sugar would also nice to have. Actually I bought you detergent and oil, so please don’t take it away from the apartment. I would love if someone used it.
5. Allow guests at least to leave the luggage before 3pm (time of checkin).
6. Don’t charge guests for every hour they are staying longer than the checkout time (10 am). I paid 30€ for 3 hours and at 1pm was literally kicked out of the apartment by your boss lady. Actually she saw I was standing in the door and was going to leave. She could have said something more polite than what she said.
7. Change pillows a bit more frequently. This one is a total mess and nobody cares about it.
8. Don’t charge for this shitty place where nobody cares about the guests for every movement they make: AC, staying longer, checkin a bit earlier, extra towels etc.
Oh, and I forgot to mention: cleaning was awful. The garbage bin in the kitchen was dirty, I had to wash it. The floor in the bathroom also. Toilet - no comments.
All the rest actually was fine. The location is nice, the bed was good and new (unlike other furniture).
You are welcome.