I don’t write reviews unless it’s amazing or the opposite since I usually only book established postings. For this listing, I didn’t mind that the only message I received was about our arrival time, that there was a complete lack of tissues or paper towels, a complete lack of basic necessities (salt, pepper, coffee, other condiments) , or that when I asked the housekeeping about the gym she replied with no gym (even though it said gym access in the listing). What I do care about is that housekeeping arrived 1-1.5 hours prior to check out time (rang the door bell, came in, etc), then came back at 10:50 and started cleaning and told us that the next guests are arriving in 15 min.
I don’t blame housekeeping at all though, they’re just doing the job that the lister asked them to, but if checkout time is 1100 don’t make checkin time 1110; it’s basic common sense.
Overall, a lovely apartment and good location (3-5 min walk to station + 10 min ride to opera house / karlzplaze) to stay but experience wise the least supplied and least hospitable; would not recommend.