Paul greeted us on behalf of Caroline when we arrived and was very friendly. He helped direct us to the apartment when we called and answered all our questions about Vienna and the local area. We were directed to the local shops to get groceries and a lovely cafe for coffee and cakes when we arrived to give us a real feel for the city. The area also boasted an amazing Viennese pub less than 500m away which brewed it's own beers and made some of the best pork I've ever had. The apartment itself was as described, very chic which made for a wonderful venue for the late Christmas I had planned with my girlfriend. The apartment is very modern with a comfy bed, big shower and is very warm when getting in from the sub zero temperature outside. I would happily stay again if I was visiting again.