Stefan is very communicative and helpful, offering to help make reservations for his guests and provide recommendations, he's a good host. The location is in a nice area, away from tourists where there are some nice places to eat nearby. Taking public transport to the inner city is quite easy. Per the many great reviews, we expected it to be a bit cleaner than it was, particularly the bathroom. We also expected a fully functioning washing machine, and while it ultimately does function (broken knob), it's very difficult to operate and you need a lot of strength to get it to start. We were notified this will be getting fixed. Linens were clean and the bed comfortable. Overall decent place to stay while in Vienna.