The communication with Hans was excellent. He was very friendly, responded very quickly and made arrival and stay very smooth. The flat is perfectly located and can easily be reached from Vienna Bus Terminal (20 min by direct tram) and the airport (30 min by bus to Westbahnhof+1 tram stop). It's located in a side street of Mariahilferstrasse, the biggest shopping street in Vienna. A couple of groceries are located in the vicinity. Some nice Restaurants are within walking distance (e.g. Thai Isaan kitchen, Pizza Disco Volante). It's a great place for discovering Vienna by foot (Naschmarkt 15min, MQW approx. 25 min) and tram. The flat is clean, comfortable, luxurious, elegant and tastefully furnished/decorated, just as depicted on the pictures. The coffee machine didn't work upon arrival. Hans replaced it immediately! (Thanks again :) ) Dishwasher/washing machine/tumbler/WiFi are ready for use. I can definitely recommend the place and would love to come back