Eva & friends were very nice and helpful, communication was clear and they gave a lot of good tips for things to do in the area. We were welcomed by a very friendly girl. Overall the stay was good, however I can't give the apartment more than 3 stars. The bed really has to be replaced, it makes so much noise we could hardly sleep. The toilet and bathroom are super old and the shower door has mold on it. Other than that, the living room is good and the location is great, it's super close to the Naschmarkt (where there's plenty of good food places) and close to the city center! There's also a supermarket and some good coffee/breakfast places within a few minutes walking of the apartment.