Charlottes place was fantastic. It looked just like the pictures, which is perfect! The check in process with Charlotte was nice, she met us at the apartment and showed us around the apartment. She also left laminated instructions on how to use the washing machine, wifi passwords, locations of grocery stores and apotheke's. These extra touches really made the stay that much better. If I come back to Vienna, which I desperately want too. I hope to stay in Charlotte's apartment again.