Tracy was super communicative, allowing us an earlier check in when the cleaners were done and making sure everything was alright whilst we were there. Our preschooler loved all the kids' toys, especially the trampoline provided! As parents of a light sleeper, we loved the electric blackout blinds in the kids' room - ingenious! Loved the décor, the view, the location, the outdoor seating and double bathroom. Can't wait to be back again soon.