Feeling completely scammed!
Paid $410 for what was supposed to be a Luxury Spa Suite. Turned out to be a glorified standard room with a filthy corner spa bath with human hair in drain, with shower inside. Absolutely nothing like what was in the photos! Even after complaining about the room not how it was represented on the Airbnb website & how dirty the rooms were, we are moved to another room exactly the same (although cleaner) & as a sweetener had breakfast included which was just your standard cereal & toast! Absolutely not worth any of the $410 we paid & interestingly enough when I search for this on the hotel website these rooms are only priced at $215! Please explain as a very unhappy customer and feel completely scammed!