We wanted to make the most out of the house/Sap. So we got to the house right on 2pm for check in. The cleaner was walking out when we go there which was fine. She was lovely. It saved us getting the key from the box. One thing that was disappointing was the Spa wasn't cleaned when we got there, and we had to wait for the guy to come and do this and turn on for us. We couldn't use the Spa to 6:45pm. So that was 3+ hours we lost not using the Spa.
The house is lovely and clean. We enjoyed our stay there and we would stay again. Great location.