Overall the stay was pleasant and the house is fine, clean, etc. but a few things:
*the house is on Melbourne Rd which is a busy main road and while it is convenient it can be noisy to have doors / windows open.
*check in was fine but the check in time of 4pm was not convenient.
*the house is managed by a third party rental agency and they require copies of ID to secure the booking after it has already been booked through Airbnb. Requiring additional ID is unacceptable without expressly putting this as a condition on the listing - the property is on Airbnb so profiles are already verified. Particularly sensitive issue given the current situation with Optus.
*communication through Airbnb portal is slow. Rental manager only communicates through their own system which is email based and not integrated with Airbnb.
*small one but TV channels are too basic - at least need to have capability for streaming services.