This property is a nice place and is exactly how the pictures show it is.
I would however, never stay at this property again purely for whoever it is managing the place. From the first point of communication, they were condescending. I understand, we were a group of girls heading down to the house but if this is an issue then don't have it open to groups. Just say families. We are all in our early - mid thirties so again I don't see the problem.
Although it is stated in the rules, the bond is $1,000 which I paid - but having paid this, the hosts would not give me the check in details until I gave them my personal address details incase and I quote "they have to bring us to court" Is this not what Air BnB is all about - trusting people in your home and if by very some small chance the person does misuse that trust - Air BnB will step in?
Having sensed the unfriendliness - I emailed them to reiterate we were really looking forward to the trip and that they had nothing to worry about. They didn't acknowledge this at all.
Once we checked in, we went to turn the hot tubs on and couldn't find the button to turn on the heaters. Called the number they state to call if there is any problem and I was told that no-one had ever had any trouble before. I continued to ask if she could just tell me where it was and she said she didn't know as she had never been in the property and that there was nobody who could help me. She was so rude but I bit my tongue as I didn't want any excuse for them to take anything from my bond. We found the buttons in the end, so texted her to let her know we were all good - again no acknowledgement.
The final thing was we have been charged $100 as we didn't move the bins 10 metres to the grass patch.
I've never had a bad Air BnB experience, I've always been respectful, left the place cleaner than it was on arrival and left raving reviews. Maybe it's the difference of having a property company manage your place.