Before BOOKING this place or any of the places Kim manages... PLEASE ensure you have read the cancellation policy and understand what they means to you and for your plans. I have had a very terrible experience in dealing with Kim due to this cancellation policy that I did not understand. Despite the cancellation being made more than six weeks before the check-in date, I lost nearly $2000 (50%) of which Kim showed no compassion or understanding in this and adhered to her cancellation policy (despite AirBnB confirming to me that she has ultimate discretion about whether to return the money or not). Due to word limits, Do not book this accomodation unless you have completely understood what the cancellation policy means to you. There is no understanding with Kim around this as she will adhere to this policy.
Due to limited word characters, and in the hopes this NEVER happens to anyone else again, my experience will be published in articles to be released in the newspaper and across social media platforms such as Facebook and Instagram next week.
Hopefully this will be enough to create an awareness for people before booking any of the places managed by Kim and ensuring people are aware of the cancellation policy in detail first. I hope no one else ever is in the same situation again.