The house was in a great location and the deck and garden are lovely. There is an excellent air conditioner in the main living room but no aircon in any of the bedrooms, which makes it very hot on a summer night. There are fans in the bedrooms but they are linked to the lights and we couldn’t figure out how to have the light and fan on at the same time, it was one or the other. The BBQ gas bottle was empty when we first tried to use it and Melodie (agent/host) contacted the owner who said they would reimburse us if we refilled it. The owner had left a list of cleaning instructions for us to do such as washing the sheets, stripping/re-making the beds, vacuuming and cleaning the shower/bathroom even though we had paid a cleaning fee. Melodie was very apologetic and advised that we didn’t have to do it. Melodie was great, super helpful and responsive to our questions and issues, so I would like to emphasise that she is excellent at hosting but the owner of the house wasn’t so good.