Had a lovely stay in Sorrento.
We had an issue with our check in and room not ready and not able to stay!!
We booked the Penthouse however on arrival the property hadn’t been cleaned from the last group of guests. At this time it was 3.30 and was told it was too late for cleaners to come thru and there had been a mix up with the cleaners.
Amir was very good on answering my call and was extremely apologetic for the issue and offered us another apartment in the same complex.
We were grateful we didn’t have to drive home however disappointed in the difference in properties for the same price!
We booked the top floor penthouse and got the apartment at the back of the building over looking the car park. Bedrooms very dark and no tv in second bedroom.
We are grateful Amir offered us alternative accommodation however not happy with the price being the same for an apartment that wasn’t as good as the one we booked.
For potential guests the property has lots of steep stairs and I’d bring your own bath towels - as the ones supplied are like hospital towels., small and thin - not at all luxury.
Also don’t get food from chop sticks underneath - below average and took an hour wait for takeaway on a Monday night.
Worth the money if you are staying in the penthouse but don’t recommend the other apartment in the complex.