Disappointing stay and poor communication!
Unfortunately we didn't have a good experience, we stayed 1 night with my wife and in-laws, our non negotiable was a working fireplace, got there to find it was not working, asked the host, she didn't reply for several hours till I had to chase her up again to be told she didn't realise it wasn't working because no one used it over summer? Another guest pointed this in august 2018? Danialla mentioned maybe we could overlook the property was not upto standard because she let us in an hour earlier at 1pm instead of 2 when we contacted her. Lots more issues with the property we have contacted airbnb with photos of issues for a partial refund, some being,
2nd bathroom is outdoors, no working light, wiring still expose, and shower has no roof. Cannot be used at night.
I paid an extra $140 in a cleaning fee to be able to write 'clean me!' on the layers of dust on the outdoor table? Thick layers of dust and cobwebs on all outdoor furniture including bbqs, used bowl still near the BBQ, 2 large cardboard boxes with wet hard rubbish inside left near the bathroom, when questioned she mentioned it was 'out of our way' mops buckets brooms still left near the outdoor entrance, wet washing on a clothes horse and another washed load still in the machine inside untouched. All doors have bad fix jobs with patches visible, the 2 sliding doors on either side on the bathroom inside does not lock, cannot open the back door, it's jammed, only access to backyard is through a bedroom sliding door. The only lamp in the living had a blown globe and also in one bedroom, couldn't replace the globe from any other lamp in the house as it took a different globe
Half used Coke bottle still by the side of the bed. Shower in the bathroom inside the house is very small, concrete shower floor outside was green, property backs the freeway, quite noisy, especially at night, we haven't had any issues with any other airbnb property, hoping to never have to come across this experience again. Poor communication overall from the host, I had to contact her the night before to get access details when she promised she'd get in touch.