This was a great find and would highly recommend for families. We travelled with a toddler and baby and Anna was very accommodating. She arranged a portacot, highchair, set up a little table and chairs as well as had a variety of toys which the toddler enjoyed exploring. My parents also joined us for a few days and the layout of the house worked well as the master was off the main entrance, while the two other bedrooms were off a hallway that also had a sliding door so we each had our own space.
We were unlucky when we were there that the aircon stopped working.. it was really hot.. but each room had ceiling fans and we had portable fans going too. When this happened Anna was really responsive and organised for it to be fixed, she also organised a portable aircon unit. While it was unfortunate that the aircon broke down, Anna did as much as she could to make the stay more comfortable, so I couldn't ask for much more than that.