Whilst the property was in a nice location, the cleanliness of the property was pretty poor. The pots and pans were filthy along with the microwave and drawers.
This was communicated to the agent managing the property and whilst some things were rectified, the communication with the agent was very poor.When I questioned why I wasn't getting any response, the agent finally responded saying she was on leave. This is very poor response given that we paid good money for the accomodation to enjoy our holiday but that wasn't the case. The agent then offered us a free night on Sunday which we could not do due to work commitments on Monday so I requested if we could have the Saturday night free or an alternate night on another weekend. The answer was no.
Very disappointed with Seachange who are meant to be running a company on behalf of rental owners who I am sure are paying an agency monthly agency fee for a poor service.
Hopefully Seachange Holiday can clean up their act.