This property has a lot of potential but requires a bit of maintenance as the property is quite a bit run down and in my opinion doesn’t command the premium price tag.
The property owners may want to consider some repairs to the front gate as this couldn’t close properly and with small children. The timber flooring near the master bedroom is also warped which caused a tripping hazard and hard on the knees of crawling babies. This is a bit of a hazard.
The place mentions that there is no aircon in the description and mentions that it’s not required due to the ocean breeze, however during consistent hot days over 30 the house became a hot box until late in the evening when the sun went down.
Our biggest issue during our stay was that we paid $190 for housekeeping to put fitted sheets on all the beds and once we realised that no sheets were on the bed it was 8pm and I had to race to Kmart to buy fitted sheets so that the kids could get to sleep. While the property manager was extremely apologetic for the mistake we could only negotiate 50% reimbursement for the sheets we had to buy at the last minute for beds sizes we do not have at our own home so the sheets are no good to us. If we had known that sheets would not be provided we would have brought them from home at no expense. Also there was a total of 4 toilet rolls provided by housekeeping for the week to cover 4 bedrooms (3 families) no paper towel, no tea towels.
Lastly, the departure rules and cleaning list is extensive however there was not much in terms of cleaning tools on the property to use to ensure it was properly cleaned such as no working vacuum. This was frustrating as the floors became quite sandy after day trips to the beach.
I hope that our average experience is more to do with how busy the Christmas and New Years period has been for traders in the Mornington peninsula in the wake of covid and not the standard delivery of service.