Due to the house being old I was not expecting it to be perfect. However I was utterly disappointed as I had warn the host about my friends having allergies and cleanliness would be our first priority. Upon checking in everything seemed good until we started entering the bedrooms. Above the blankets and below were sand and dead bugs. I contacted Esther straight away to let her acknowledge the situation, but her response was ‘we’re not magicians and we can’t control bugs falling from the ceiling.’ That response had really put me off as she didn’t give me the time or day to explain. The bugs were also underneath the pillows and blanket, so I’d assume they didn’t fall right off the bat from the ceiling and that the cleaners didn’t do a proper job. Later that night my friend tried to crawl into her bed just to find a trail of ants on her blanket. The next day the aircon was also dripping water and I didn’t even bother messaging Esther, given she had said she was no magician to fix anything.