BBQ was rusted - so not usable. We booked this venue on the basis that we could use the BBQ. So the stay was pretty much ruined, as it was over Christmas and that was one of the key features we were interested in.
I messaged the host many times with zero response.
I've stayed at a lot of places - this was without a doubt the worst customer service I've ever experienced, for the amount being paid for the rental.
There are signs throughout the kitchen area threatening to charge you if you don't clean the BBQ - they even emailed us several times during our stay again threatening to charge us if we didn't clean the BBQ before we left.
What a joke - the BBQ was completely rusted and un-usable on arrival, and I messaged them soon as I saw it.
Very poor overall.