Although we have not seen Elaine personally, she was very prompt in responding to my messages. With her instructions, we were able to find the place easily. The unit was perfect for a couple like us. If you fancy golf, it is the place to be. But we went to visit the surrounding beaches and the peninsula hot springs which is located very close. You need a car to get to these places though. Overall, we really love our stay here. We will definitely come back in the future.