Frank was very quick to respond if we had any problems. We had 9 people stay in the house, this house was still very very spacious! with room for the kids to play downstairs, while the parents cooked and relaxed on the balcony upstairs!! it was great for the kids to bring soccer balls and walk 30 seconds to the beach across the street and our 6 and 12 year olds to be watched from the balcony whilst playing on the playground across the road. Having some incredible cafes for all the family types in the house just a 2-5 minute walk away from the house. It was perfect positioning and the facilities in the house were new, comfortable and big! It is definitely a place we all want to go back too.