We have stayed at many holiday units and this was the worst experience we have had.
Upon arrival we were greated with a series of passive agressive messages accusing us of parking a second car in the wrong place. We only bought one car and had parked it in the only available spot. The signs stated visitor parking, not allocations for each unit.
Once we went in I notices there was no way to operate the heater as the remote was missing. I asked the property maanger and was told a new remote had been ordered and would hopefuly arrive the next day. My follow up message was ignored and no remote arrived. There was also no smoke alarm, the doona smelled of dog and there were no spare blankets.
On the plus side, it is a great location. Bring lots of firewood if you come in winter. And extra blankets. And whatever you do, make sure you park on the same side as the unit.