This is a difficult review to write because my experience bounced from one extreme to another. Cheryl was incredibly quick to respond to messages and the communications with me were always polite and respectful, even when I was presenting a list of issues. The location was simply perfect, being directly opposite the most beautiful part of McCrae Beach. The property itself, however, was quite run down and neglected, as well as rather dirty. Cheryl did explain that it was due to some family circumstances and send out a cleaner the very next day. This only really addressed some of the minor issues. Cheryl has said she will take my suggestions on board and will employ someone to spruce up the place. I really hope she does, because it really is a wonderful location.