What a disaster stay! Air conditioner doesn't work at all, no linen, BBQ oven is too dirty to use...we had to clean almost everything before we use, and we spent at least 1-2 hours on cleaning kitchen after every time we use, we washed every dish and sinks and benchtop etc using washing liquid before we leave, but Karen required me extra $30 for cleaning service, after I asked for a proof to point out the dirty area we made, she provides nothing but using the most hurtful words I've ever heard...