When we arrived the house was absolutely filthy, it looked like it hadn’t been cleaned since the previous guests left, other than changing the linen no cleaning had been done.
We immediately contacted the owner and she offered a refund of the prepaid cleaning fee or for a cleaner to attend the next day.
We opted for the cleaner to attend the next day.
We had to clean the fridge before filling it with our goods, we had to thoroughly clean the microwave before using it, cleaned all the kitchen benches and put the dishwasher through its cycle before we could use the dishes.
The cleaner did an adequate job the next day.
The house is nicely fitted out, is centrally located between Sorrento and Mornington and had everything in it for four adults and two kids to have a comfortable weeks stay.
It is a shame that more attention was not paid to the cleaning.