The place was not as described on the listing. We assumed we would have a whole apartment space to ourselves but it was just another part of the family home. There was a door dividing both parts of the house, but it could have been unlocked at any time so we didn't feel too comfortable with the setup.
However, Katrina was amazing at communicating with us and did offer to refund us as soon as we text to say we were unhappy. She was very understanding of our feelings and ensured the money was returned to us as soon as possible. The location of the suite was great, but it just wasn't what we had expected. Thank you anyway Katrina!