We received access details at 2pm on the day of check in, because the accomodation had been triple booked (apparently). Feel sorry for the 2 other groups, but given the experience I’d consider it a blessing in disguise.
Communication is extremely poor. No instructions on wifi, spa/pool manual.
Pool cleaners came on the Saturday morning and decided to leave the net at the bottom of a very steep driveway. Unfortunately, one of our guests drove over it.
The property itself is super nice. It has a lot of potential, however it’s very much over shadowed:
At $1300 a night I’m shocked there’s no linen provided. No bbq tongs, gas bottle empty. We bought our own and decided to donate it. Pantry supplies very limited. Beds and pillow are uncomfortable. The climate in the house is controlled by 2 tiny split systems. Very hot during our stay.
The check out expectations are so strict we decided to start cleaning the evening before and just leave that night instead of the morning. Tried our best to leave it spotless, but the vacuum was useless so we had to use the broom. The mop was pretty shocking too.
Parking seemed abundant at check in, until the “Karen’s” start kicking up a fuss. Despite signs saying to park at the end of the street- we didn’t want to upset Karen’s husband who sat on the chair of body Corp- so we parked outside the gate…
I do hope the owners and management fix up the property, as it does have so much potential.
On a side note, Hannah from getaway property was extremely pleasant.