Cassie was proactive and very responsive. Airbnb really screwed up my bookings a couple of days before my trip. I had reached out to Cassie to help hold my reservation while I worked on a resolution with Airbnb. She was kind enough to do that and was very patient and responsive throughout.
The property is located in a nice, private area in Sorrento. There's a general store close by, and it is a short drive (less than 10 minutes) from many great restaurants. The place is nicely decorated, clean and comfortable. I would definitely book this property again the next time I visit Sorrento.