Elise was very helpful with all questions and tips. The house was exactly as described on listing and was so much better than the pictures can describe - it was absolutely awesome and exactly what we needed. A lot of effort has gone into making the house feel like a very relaxing holiday destination and this was certainly felt - small touches that give it a lot of character. It was very homely - coffee machine was great for the adults and trampoline was a hit with the kids. Great location away from the business of Rye but close enough to drive to. Lots of space and very clean. Would stay here again!