We had paid for a four-night stay, but in the morning of the first night, we packed up and left. The bed was abnormally uncomfortable; it was like a waterbed. When one of us moved, the other was shaken. We tried to sleep for a while this way, but it didn't work. Finally my wife decided to sleep in the car and we were both able to sleep for a few hours.
When we passed this situation to the host by message, they said that the bed was very high quality, the others were satisfied, and they could show the invoice if we wanted. It was as if the trouble we were in should not have been mentioned at all. According to what they said, the choice of bedding might not suit everyone. But the problem wasn't about the softness or hardness of the bed; the problem was the poor quality of the bed. Maybe someone stepped on it, jumped, broke the spring system, who knows.
They said that if we had informed them before leaving, maybe they would have found a solution. They may be a little right about reporting, but about the solution; I do not think so. Those who did not even change 75 cent Kmart coffee cups because of yellow stains inside, would change the bed, on Sunday?
I wasn't planning to write such a feedback, but including the phone call we made afterwards, it was as if they were expecting an apology from me.