We have not met Debbie in person but she was nice to communicate with and welcoming with few nice touches like complimentary bottle of wine, freshly cut roses, good tea and coffee etc. The place is new and very clean. We had problems with TV and DVD which was unfortunate but understandable considering that place has only been set up and started recently. Another little but more important thing spoiled it for us. The window in the kitchen/lounge room had no blinds or curtains on it so no privacy there. Particularly it is in view of people passing down the street mostly in the morning. Real shame because otherwise the place would be very pleasant to stay in.