Very disappointing. Locked out of the accommodation for over 2 hours on arrival after leaving work early to head to the beach. We were stuck in the rain & unable to get a hold of the owner. Finally after help from moonah lakes reception.. we finally got in contact with a non apoplectic person who was rude. Turns out the combination she initially provided was incorrect. I was also advised that this happens frequently with airbnb. BOOK DIRECT. It was hot and stuffy inside, split system wasnt working either. Hair on bed and in bath. Also unable to use laundry as washing mashine was filled with filthy linen