Carmel is a wonderful host and was available to answer all our questions over the phone or by text messages. The house is no fuss, family-friendly and well heated (perfect for our winter stay). Don't expect anything flashy, but a practical house with a fully equipped kitchen. The place was not exactly what we expected, but mostly due to some issues Carmel had with the cleaners. Carmel was great at handling this all. We provided feedback directly to Carmel to suggest small improvements for the comfort of the guests.