Gemma was a great communicator and sent very friendly and welcoming messages. We enjoyed our holiday but felt that overall the house was a let down compared to the images online. There were some lovely touches including a food basket and fire wood for the slow burning fire place which we really enjoyed, but the house had a very doggy smell and the facilities in general were average unfortunately compared to all our other Airbnb experiences in terms of the actual home. Only one heater for the whole house, no dishwasher, small things like an old small rusty toaster was not what I expect from
An Airbnb home. I feel it's important to give honest feedback but Gemma was great to deal with.