Unfortunately our stay was NOT enjoyable at all. I booked this home based on other good reviews. To our surprise when checking in, the house was so dirty I immediately contacted Allan. I spent our first day cleaning for 3 hours! All cupboards had food stains, crumbs, hair and looked like they had never been wiped. Cutlery was put away unwashed, fridge had never been wiped down, floors and living room rug were beyond dirty (seemed like it had animal hair) oven was extremely dirty, windows you couldn’t even see out of because they were so dirty with finger smears and people writing ‘hi’ on them, a broken side gate that came off its hinges and rattled all night and a dirty BBQ area.
Allen said he would send someone the next day around lunch to clean windows and fix side gate. We waited all day and no one came. Day 3 I contacted Allan again to let him know no one had come. Day 4 a handy man came and fixed side gate (just used a screw) which still rattled keeping us up all night as it was right near master bedroom window. I called Allan again and mentioned windows were still filthy and then Allan came himself with a rag and windex to try and clean them (they needed more than a rag and windex) Allan was apologetic and gave us a bottle of champagne but at this point we were over it.
Allan refunded us the cleaning fee but our experience/holiday was not enjoyable at all. For the amount of money we spent on our 6 night stay we feel we experienced a 2 star stay.