There was an infestation of ants and spiders in the rooms especially the master bedroom. When we tried to vacuum them up hundreds and hundreds kept crawling out. We had no notice of this prior to check in even though beach house rentals was aware of this, it was really disgusting and very disappointing. The master bedroom was unusable, we have a little baby and had to change rooms because of this. The amount of dead bugs was also very disgusting, this should have been checked before we arrived on the property.
The toilets weren't cleaned properly as the toilet seats were dirty.
We contacted beach house rentals regarding this and they were aware and said they had an exterminator come the day before we checked in. They had someone from maintenance come and spray the house with bug spray again (we had already done this), the maintenance person said when he had come previously he had only sprayed the outside and that is why the spiders had run inside. He also said if this didn't work we might need to leave the premises. How disappointing to have planned this holiday months and months in advance to get there and then be told we might need to leave.
A dryer was listed on the property but there isn't one. We counted on this before coming as we have a little baby.
Check in/key drop off would be better to have a safety deposit box on the property and not have to drive to beach house rentals.
There is one aircon in the lounge room/kitchen and one working fan therefore the rooms were very hot.
The property is nice, well priced, the rooms were a great size, the location is good and the kitchen was well equipped but unfortunately the house doesn't seem safe with the ants in particular and beach house rentals really should have communicated better.