Tracy’s Mount Martha house was simply incredible. The location, the view, the features and hospitality were 5 star. The house is stunning and is a home away from home. It gives you that “holiday beach house” vibe, yet feels homey at that same time. It is modern and the immaculate on the inside.
Our family were amazed by the entire house from the moment we entered the drive way. However, apart from the house itself, Tracy’s service was impeccable. She was extremely easy to deal with from our first enquiry all the way until the end of our stay. She made the process smooth and easy for our family. On the second night, we countered a storm so big that the lightning strike had hit the house causing us a loss of TV reception, wifi and some other features in the house. Tracy was more than professional and accomodating, having the issues fixed immediately despite being New Years Eve. She made the situation extremely easy for us all and we are more than thankful for her efforts. She really went above and beyond to make our holiday amazing.
Our family celebrated New Years at this house and we will never forget it. Tracy, we all thank you for being amazing to deal with and for having a beautiful house. We hope to be back in the near future. We completely recommend this house to everyone!