Helen was a lovely host who was very polite with communication.
The place is cozy with nearly all the amenities you need and there were chocolates and champagne waiting for us on check in.
Here are some things to think about :
Beds - bit hard and the sheets are scratchy.
Cleanliness - there was a circus troupe of daddy long legs in every room (webs everywhere - huge cluster in the corner next to the wardrobe). It was dusty in all the bedrooms and under the bathroom mats. We had to clean all the cups plates and utensils before use but we understand that is not due to the cleaner.
Shampoo and conditioner-we stayed for 5 nights. There was only a small travel tube s&c in each of the bathrooms.