Dan’s place was great - facilities, bedrooms & the pool (of course). However, there were a few problems that should be brought to your attention.
Firstly, although the pool is great for family fun, noise travels into one of the neighbour’s property. Naturally, the neighbour complained, so Dan warned us at 6 pm to keep the sound down otherwise the police would be called. I apologised and explained that we were playing in the pool while waiting for the BBQ, and that we would go inside shortly. We dropped the noise levels significantly, but the neighbour unreasonably complained again. The property manager attended the property to communicate the same message. After doing so, the property manager lingered outside on the nature strip outside the property to listen to any noise. However, when we went outside, there was no noise. Some of the guests were disturbed by this incessant monitoring.
To top it off, the following day, I was charged by Dan to pay for the handle to reel in the pool cover. I explained to Dan that this problem was pre-existent when we entered the property, but he refused to accept any blame. In general, there were a few problems with the property that we should have brought to his attention during our stay, but we thought Dan was already aware of these problems. For example, the handle to the pool cover was dislodged from the socket, the security chain to the main door was broken and the lock for many doors were faulty so doors reopened.
Overall, the property was great, but our stay was stressful.