We arrived to a very clean and well presented home. Emma was very quick to responding to any issues we had. It's in a great location too! We did have a few issues though, we couldn't open the doors to the veranda as I was told they get stuck in the heat so we were very hot inside, we managed to open them in the evening. The TV signal can also be very unpredictable for the very short amount of time it was on. For us, we thought the beds/pillows were a little hard too but I am sure that's just a personal thing.