We stayed at this property for 3 nights.
The check in experience was far from ideal. After paying $3,000 to Airbnb the Host would not provide check in details even up until an hour before check in as a Pet fee was not paid. This was due to a Airbnb app issue and nothing to do with me. Quite disappointing and it was clear it was all about money for this business.
In addition they tried up selling me for the below :
- $39per person for towels and bedsheets. When you pay $1,000 a night you’d expect some basic stuff like this.
- $360 to heat the pool!?!
- A $50 fee plus postage if you leave something behind
- $89 pet fee. Not sure what this is for!
- The house sleeps 8 people and there are 8 coffee pods left for a 3 night stay?!
Reading previous reviews it appears this is a common theme.
Being upfront and honest with your guests will go a long way and result in repeat customers. Never returning to any properties managed by this company.