Helen was so incredibly lovely throughout the stay, always helpful and attentive. Within a few minutes after we'd booked, she had already begun communicating with us, which made our stay less stressful and so easy. The house is exactly as described, possibly even better! It was so warm and comforting, the decor is cheerful and the room is really clean. It had everything we needed; food, towels, extra blankets. The location is also fantastic, really close to Rosebud and Mornington. Couldn't have asked for a better getaway!