I would formally like to request a full refund as we were looking forward to spending some relaxing time at Rye over the three nights we booked, however our experience was less than satisfactory within the house itself.
We found the house to be very dirty and dusty throughout, the sofa and beds were extremely aged (should be thrown away) and uncomfortable and we experienced what must have been a toxic emission in the lounge area as all our eyes were irritated when we sat near the sofa and when we spent time in the house.
Due to the above mentioned points we started to feel ill and our experience was ruined, thus we we forced to end our holiday early which was extremely disappointing as we were looking forward to a trip away
We request that we are are reimbursed the cost of our accommodation as this would be the most reasonable outcome given the very disappointing experience we had staying at your property
I do not like to cause further problems with people however this host has not been very nice, its worth mentioning that the deadlock at the front of the property is illegal and the smoke alarms are so old and do not comply