We enjoyed our 4 night stay at Tulum. The location was very ideal (close to beach, shops, wineries, etc). The provided beach towels, umbrella and chairs were also a special touch. Whilst the location was ideal, the cleanliness and amenities were lacking. For the appliances provided, there were limited kitchen equipment/basic provisions. Additionally, the house was not throughly cleaned, with dead insects/cobwebs all over the house, including window sill above the bed.
The bed was comfortable however, the noise of next door was noticeably loud. There were also limited blinds upstairs making it hard to block the sun.
Overall, it was a nice stay. However, if you are staying longer than 2-3 nights note that you will need to bring/buy a lot of your own kitchen items (paper towel, baking paper for the oven, oil for BBQ).
An added bonus was the size of the luxurious spa, we throughly enjoyed using it.