Georgia responds to messages and queries promptly, answering every single question with patience. Her place was well kept and clean. Toiletries were available and there were clean towels and hair dryer (very important for the ladies!). The beds were comfy and sheets were clean. There was heater in every room which makes the winter weather bearable. Location was great and there is a free designated parking lot. She was also able to recommend good eating places, which we tried out and agreed they serve great food!