BYPASS THIS PROPERTY IF YOU EXPECT CLEANLINESS & HYGIENIC.
Whilst the property is in a prime location , less than a minute walking distance to the beach, we were APPALLED at how dirty the house was left by MADECOMFY. (Refer to photos).
When we look for a property, we are meticulous on it being modern, new and obviously cleanliness is high up there as top priority. The kitchen was filthy, food on utensils, fridge dirty, and food on couch and coffee table (We had to vacumm the couch in order to use it! Kitchen benchtop was dirty and the floor near fridge was sticky. The grass in backyard was so high and overgrown (could not be used). The worst was at night when we went to bed and the sheets were stained!!!!! Made Comfy boast "Enhanced cleaning and following strict protocols for sanitisation.........FALSE ADVERTISING. Their solution after immediately calling and supplying photos as proof was to go to a hotel that night (at our expense and they would clean the following day) After more than 3 hours on the phone and getting Airbnb involved, they agreed to have cleaner come and clean (WHICH THEY DID NOT DO) all that was done was to remove clothes from washing machine as they denied leaving them in the machine. It took persistence and Airbnb to get involved for them to only agree on a 30% refund on the first night only!!!!! ABSOLUTE FILTH, DISGUST AND EXTREMELY UNHYGIENIC. Let's not forget human hair left on bedlinen and the bath towels smelt of cigarettes!!! I feel ill writing this.