Sergio was very prompt in responding to e mails and very easy to deal with. The Gully Retreat was a lovely warm and welcoming house. It was spacious and fitted all who came very comfortably. The pool was an added bonus especially for the kids. The outdoor area was terrific as we spent most of our time there. I met the housekeeper and they also were friendly and very helpful. I would recommend the gully retreat to anyone wanting a house to rent in the rosebud area.