The house was modern with contemporary furnishings which was pleasant and location was wonderfully close to cafes and shops. Pool looked well maintained.
However, the overall experience was pretty unpleasant. We booked the place before covid struck and when lockdown and redundancies were at its peak, the host was very unempathetic of the situation. While it was not mandatory for her to return the deposit, it just feels that at such unprecedented times a little kindness and understanding would have gone a long way, as we were forced to reschedule to a much later and less convenient date.
While we were already aware that there would be extra charges for bed linen (which we chose to bring our own), we hadn't realised that bathroom mats and hand towels weren't provided.
We were initially told there would be a spare set of keys however when we arrived, there was only 1 set and when we contacted the hosts, they said the previous tenants had lost them. We would have appreciated if we were notified in advance as we spent a great deal of time trying to find the keys.
The most concerning thing however, was that the house had mice in the kitchen and bedrooms. They would scurry around whilst we were cooking and made us worried about the hygiene of the property. This was further reaffirmed by the dust in some of the bedheads and squashed insects on the walls and in the roller blinds. We messaged the host about the mice and received no response or apology till today. All in all, a very unpleasant experience booking this accommodation.