Check in, Location and layout of house was great. However the cleanness of the house was very bad! Never seen anything like it in the 20yrs I have been coming up and renting high end homes for my family stay. The dirt, smells, appliances not working, pool water very low, dirty water… BBQ not cleaned, Floor hadn’t been swept therefore hadn’t been mopped. Cobwebs on all windows and doors… the list goes on…. Not happy spending 3hrs cleaning on my arrival… no care given especially with Covid-19… called with no reply had to reach out again… they are so big on there terms and conditions how about our terms and conditions on how the house should have been presented!