We arrived on an extremely hot day with the air conditioning not working, a picture had fallen off the upstairs wall that has been blue tacked on. Upstairs sleeps 6 people and only a double towel rail in the upstairs bathroom. Both TV's had an aerial problem as the pictures were pixilated and unwatchable Andrew said he'd get back to us but never heard back.
Roughly an hour after we arrived we worked out how to get the aircon working but then didn't have hotwater as the power had to be turned off and re booted, (no instructions re such) .
Day 4 of our stay a large glass covered picture dropped off the lounge room wall and glass went everywhere, fortunately no one was hurt but could have been more serious.
For the money we were charged to be fair we believe none of the above mentioned should have been an issue! Not very impressive.