We booked On The Verge, for the 1st weekend in December, 2017. Owing to unfavourable weather conditions in Victoria, we were unable to go. It was extremely disappointing to have had to cancel.
Our host, Katrina Dunn, was ever so accommodating and understanding. Not only did she refund us, but told us that we didn't have to re-book right away (which is usually the norm).
Katrina, we understand that there are exceptions and we were one of them. You are a good person!
We would definitely have driven out if it weren't for the terrible weather Victoria has seen in the past 3 days.
My family and I would like to thank you for what you did.
We are definitely going to book another holiday at On The Verge, in the very near future!
With the kind of reviews the place has got, I hope we'll be accommodated!
Thanks once again!