Cheryl was very communicative and helpful, and the unit is tidy with a very comfy large bed. I have to say though it was a bit disappointing overall for the price, with no wifi and poor mobile internet reception, and no air conditioning which made for a very hot night on the second night. The walls are pretty thin - you can hear everything the neighbours are doing. I imagine this can't be helped in a row of units, but it made it feel a bit less private. Back to the positives though it is in a good location, walking distance to the beach and a really good fish n chips shop. Overall I'd say it's ok, but I did set my expectations a bit higher.