Jack made it very easy for us. Jack met us at the apartment on our arrival and made us feel welcome. This is the 3rd time we have stayed at one of Jack's apartments and would not hesitate to stay again. It is a fantastic location with quick access to all attractions, restaurants, supermarkets and the beach. Also very close to tram stops which makes getting around so much easier. We really enjoyed our stay. The apartment is very clean, modern and practical.