Very easy to communicate with Lisa, either by Airbnb messaging or sms. Overall experience was excellent. Nice and quiet neighbourhood. Love your shower room water pressure. Accessible by tram. Very decent 2 bedrooms unit. Easily accomodates 2 couples or a family with 1 to 2 kids. The kitchen has everything. download tram tracker app and train tracker app and u can manage your travel time nicely. So glad to have spent my time at Lisa's place.