I had a lovely time in this apartment. It is very central to the city, nice cafes, restaurants, museums etc. The apartment is clean and comfortable and has all the basics you need for holidays. Because we arrived at nighy, it was very dark and we couldn't find the key safe easily. We called Dan and he was very helpful. We flew to London next day, our flight was booked for 10pm and we asked for a late check out. We were allowed to stay until we need to go to the airport. my husband and I really appreciate the help as we would've had to carry our bags everywhere from 10am ! Will definitely stay again in this apartment!