I know things can go wrong and don't want to be too harsh with my review. Firstly, checkin was late and I was told to come back later twice by the concierge while waiting for the keys to be returned by the cleaning staff. When I arrived at the apartment, the clothes dryer had recently been turned on with towels and linen inside and one door to the laundry closet was missing, so there was no escape from the noise or the heat of the dryer. There was dirt dust and hair on the floor around the dining table. It was visible to the eye and you could feel and hear it underfoot. Still wet drinking glasses were sitting in pools of water in the kitchen cabinets. The split system heater/air conditioner does not turn on and the front cover was left open revealing the dirtiest, worst blocked filters I have ever seen. The air conditioner was disgusting. I doubt it has ever been cleaned in its lifetime. inside or out. I was so overwhelmed by my checkin experience and my first impressions inside the apartment that I can barely remember anything nice. I would not stay again.