Highlights: the location is perfect, quiet but still accessible to CBD. Many parks nearby and tram is just right outside. The place is new and clean. Furniture has all the basic needs and we like the size of the sofa and the blankets. The little balcony is nice for some fresh air. Overall, we are happy with our stay. :)
Areas that can be improved to refine the experience for others: we stayed for over a week therefore it may not apply to very short term stays. Basic amenities such as cooking oil, washing detergent (not just packets as its not enough for a longer stay), dish washing liquid should be provided. We purchased these items and left them for the next guests to use but it would just make life easier if these are provided for as we have to carry these items in additional to the other groceries we had. The lights had an issue that made the living room very dim but the team was quick to respond and it may be resolved for the guests after us. The fire alarm is very sensitive as it is right next to the kitchen fan, maybe a note to remind users to turn on the fan and open the balcony doors would help. The fan still goes off despite the fact we did all the above. Not a big problem but may be a little noisy. Overall, the team is very responsive to your needs and polite. we enjoyed staying in Melbourne at this place. :)