Jill was very helpful with directions and checking in to see that we were all ok. The listing description was pretty accurate. It is a great cosy little 2 story cottage with great parking, there was always a spot well clear of other cars right out the front. My 3 year old daughter loved the cottage and the playground across the road was super convenient. My wife (who has had back issues) liked the hard board bed. Everyone else loved their rooms too. We already knew the neighbourhood to be great. There is a positive friendly vibe around Port Melbourne, and some great shops and cafes really close by on Bay street.