Jo is a soft-spoken person and she is approachable anytime during working hours and she resolves any queries that you have w.r.t home stay. Her property (12/9 Tennyson Street, Richmond, VIC 3121, Australia) is an excellent place to live in and it was well maintained when I checked-in and all the facilities that we expect when we check-in are available (mainly, Microwave, Oven, Electric Stove, Washing Machine, Dryer, Fridge, Vacuum Cleaner, Iron box, Iron Stand, TV, Internet...etc). It is a perfect place for couple (and singles, if needed), who are in for vacation or who want to explore Melbourne or for any professional purposes. This place is perfectly located close to the Richmond Railway Station and also close to Coles and other stores (eateries) that we look for. The area (9 Tennyson Street) is also a peaceful place and was well maintained. No issues with neighbors. I would definitely recommend this home stay for people who are looking for home stay for a duration of period. Again, I thank Jo for maintaining this property well and also being approachable for an home stay queries all the time. Thank You... :-).