Everything leading up to checking in was great, but once we walked into the apartment and noticed the couch my partner and I were not happy at all. The couch had no legs, a massive stain and didn't smell nice at all. Although the host did mention that the couch had a whole in it, he failed to mention those other things. We've been trying to communicate with the host to get a full refund as we only stayed in the apartment for an hour, but the host hasn't really been cooperating. The host is saying that the couch wouldn't have effected our stay and only gave us the cleaning refund of $69.