Check-in and check out time was lenient. It made our trip stress free as we were going to be landing in Melbourne early and leaving later in the night. Which saved us from dragging our luggage everywhere. We also appreciated that Tina took the time to give us a tour upon arrival and was easy to contact with. The location was perfect, being close to the trams, city, shopping malls and beach. The apartment space was so comfortable and homey and had everything you’d possibly need. We loved it.