Check in was simple but we had a few unfortunate mishaps in the apartment eg. washing machine was broken and we weren't able to use the kettle. The management team tried their best to help and they gave some notes for us to use the launderette service outside and bought us a new kettle. It would also be helpful if Shannan could text us privately out of courtesy. We also hope if they can recommend places / cafes to visit around the area as this is what we normally look forward to from the hosts.