My husband and I stayed at Razmans apartment for three nights. Although we didn't get to meet Razman, his communication was excellent and we found the apartment easily from his directions. The apartment was clean and the bed was very comfortable. There is a block of units being built opposite and the dust from the construction restricted us from using the balcony. This is out of Razmans control and we are sure he will be thrilled when the construction is completed. As other guests have said, there is a free tram on the corner and we took advantage of this to explore the city. The view from the pool area is amazing, both night and day. We thoroughly enjoyed our stay and would not hesitate in recommending this apartment if you are looking at a stay in Melbourne. We look forward to our next visit.