Our 2 nights cost $511. Only 2 towels were provided - & no pool towels.
No complimentary coffee & tea was provided.
No shampoos/conditioner soap was supplied as mislead to think from the Air Bnb photos.
The dryer wouldn’t work as the water storage was completely full. And we were made to figure out the issues without instructions.
Having 2 sets a keys was required for my partner & I which wasn’t an option.
When I locked myself out of the room, concierge was unable to help and told us to call a locksmith that didn’t answer the phone number provided.
The $50 call out fee was disappointing.
There was a lack of information regarding location of the pool, bin & gym. When I messaged the owners they were unable to assist.
After being told to leave the keys on the kitchen table on departure, we were unable to get to our designated car park with all our luggage. We were going up and down on the lift until we were finally offered help.
Personally I will never book again.
Communication was very prompt & pleasant & location was great.
Cheers 😊