Hanh is the best!
I did not end up staying in this unit for very long, a few days at most when I was supposed to stay for 5 weeks. The unit had numerous issues regarding cleanliness and overall condition, however, Hanh was an incredible host. She very quickly got me into another one of her rental units (conveniently in the same building) and seemed genuinely sorry about the condition of the unit. She let me stay in the new unit up until her next guest arrived. Unfortunately, this was not as long as my original stay, however she refunded me for all of the nights I was unable to stay which was extremely kind. She is an amazing communicator and really wants the best for her guests. The 2nd unit was nice and super convenient for a longer stay. The location and value were unmatched. Regardless of the issues with the originally booked unit, I would highly recommend Hanh as a host and would happily return.