Would NOT recommend this airbnb. We booked a King & Queen 2 bedroom apartment, and got placed in a room with two double beds. The room looked nothing like the images and we just got told the photos were indicative and not accurate. This was disappointing but we were able to move to our actual room.. they clearly made a mistake as there was lack of care, they are just trying to get as many guests in rooms as possible, you know.
We were going to be moved to the room we were meant to be in, and before we got to check out the new room, TWO RANDOM OLDER MEN WALKED INTO OUR ROOM AS THEY HAD KEYS FROM RECEPTION!!! These two guests were checking into this room after we had been moved, but reception decided to give these men KEYS to our room while we were STILL in there. If it had been 5 minutes earlier, we were both asleep in the bedrooms.... thankfully I got up and was dressed about to go down to sort this out. But either way, you do NOT give keys to other guests when there are guests still in the room???? If you and management stuff up, you stuff up & take responsibility, and unfortunately other guests have to wait due to your stuff up. You do not put other guests in a space of violation of their privacy like that.
The room we eventually got was decent & what we booked for, but due to the issues and the way the management & entire team dealt with us and the situation, I would not recommend.
I'd recommend going through an actual private air bnb where the host CARES about the guests, not someone who just buys hotel rooms & tries to get as many people in as possible for profit.
I'd love to have written a great review for Neil as I am sure most of this was not his doing, however if you are the owner you have to take responsibility. Thanks