Location: Fantastic. Just in front of the apartment is a tram station (no. 86) that can take us to the malls. 3 min walk to the other side of the apartment takes you to another tram stop with more routes. All within free Tram zone, so it's easy to move around. Opposite the mall is Coles and Asian supermarket where we could get all of our grocery! Spencer outlet has feature many outlet shops such as Kathmandu, Factorie, Cotton On. Just a few steps from the apartment.
Cleanliness: Fantastic. The apartment looks exactly like the pictures. Bedlinens, floor, table, stove top, bathroom, crockery, utensils, fridge and cabinets are all spick and span.
Amenities: All good, except for Wifi that was down on one night (not host fault though). Heater and aircon is the same unit and it is most apt for unpredictable Melbourne weather. There aren't local tv channels, only Netflix and apps such as YouTube. It's a smart TV in the apartment: connect it to a wireless keyboard if you wish to type more easily. Have to bring/buy your own toiletries/detergent for longer stay.
Communication: Responsive. Check-in instructions are clear.
Others:
1. View from apartment: Stunning. Both day and night views.
2. Noise level: Train/traffic noise can be heard throughout the day, but can be reduced if all window/balcony doors are closed.
3. Food delivery (e.g. uber, easi) is easy even though access to apartment lift lobby is possible only by keycard. There is an sheltered area next to lift lobby where you can meet the food delivery staff.
4. Check-in. If you arrive just past noon but before the check-in time of 2 pm, it's worth the try to check if the keys are ready for collection at the designated location. This could save you the hassle of lugging your heavy baggage around while waiting for 2 pm to check-in.