The flat was really gorgeous, nice, clean and neat. It was a real pleasure to stay there, it was quiet and it really felt like home. We loved the garden of the residence and the parking was really convenient. The area has plenty of small shops and cafes and is really well located to roam around the city. We only came a few days for a wedding and had an extremely busy schedule of events so unfortunately we didn't get to meet Guy but he was extremely helpful and understanding. LOVED the welcome jelly beans :-) we would definitely recommend this place to anyone staying in Melbourne.