Sue was wonderful. She met us out front in person for check in and walked us up to the apartment. She stocked the room with snacks and cereal, nice touch! She provided MyKi transit cards for our stay. And best of all, she gave us a great sightseeing tip to go see the St. Kilda penguins at sunset! We had an unexpected awesome first evening in Melbourne because of her suggestion, enjoying sunset and penguin viewing at St. Kilda harbor. Afterwards, we enjoyed a great dinner afterwards at an Italian restaurant in St. Kilda. The location of this Airbnb is top notch, right across from Flinders St. station in the middle of everything. Highly reccomend!