A welcoming place: home away from home, rather than a hotel room. The whole family are friendly and prepared to interact with the guest, even when busy. The bedroom is luxurious, uncluttered, with good quality linen, a nice bookshelf with lots of interesting titles to browse and pick for a bedtime read; high end organic toiletries in the bathroom. The hosts clearly travel themselves, there was even an international adaptor to use in the bathroom. Highly recommended; I'll book this room again if available when I'm in Melbourne next time.