The location of Ying's place was perfect - convenient for the conference we were attending and so easy to get to the city or other areas of Melbourne as right on a tram line. The apartment was very clean, spacious and light. Ying's communication in the lead up and during the stay was excellent, he was very quick to respond and helpful. For a 2 bedroom place it should come with two sets of keys, for convenient use and access. But Ying was helpful in sorting this out for us a couple days into our stay. It would also have been great to have a few more basic kitchen supplies (olive oil, coffee maker) as we were there for a longer time (2 weeks). Ying was also very helpful with the check-in process, adjusting his plans to meet us in person and show us through the place.