The apartment was good and as described, a fantastic location right near the tram and a seven eleven servo. There were four of us that stayed for 6 days. The check-in was slightly confusing and inconvenient, and we only had a few other minor inconveniences like running out of toilet paper and no hand soap or bin in the kitchen but all were able to work around them and still enjoyed the trip. Communication was good during their office hours but we did have a fairly serious problem out of hours and couldn't reach them or find where to (luckily we managed to solve it though). We had a super fun time the apartment was still really nice to stay in.