John didn’t send any information on check-in or parking.
We had an appointment for my 38 week pregnant fiancé, and by 3.30 had nowhere to stay because John hadn’t provided us with any information.
After calling, texting and leaving voice messages directly (as well as AirBNB contacting John) we STILL have not had a response.
We cancelled the booking, had to find somewhere else to stay so that we could make our appointment.
Service, friendliness and professionalism from John is disgusting. Could not recommend him, or his AirBNB any less.
Luckily AirBNB came to the party and refunded us fully.
Personal message for John,
If you can’t commit to having guests stay in your AirBNB, do not advertise your listing. It puts others out, and is so selfish.
I hope that you put not one other person through what you put us through.