The location of this apartment is excellent, but that is the last time I will use that word in this review. The place itself is good, but the management of it leaves much to be desired. We encountered serveral issues over our two night stay.
Firstly they delayed our checkin by 2 hours as the only set of keys were locked inside the apartment. We were reimbursed $23 for the delay. Then when trying to park in the advertised car park within the building, we could not access the carpark with the fob provided. MadeComfy advised us that we had the cleaners set???, or some story of that nature.
They said there was nothing they could do and that we had to find our own parking, we almost missed out on parking at the closest carpark, as it was full.
Even though they did reimburse us for the parking costs, it was very stressfull and inconvenient. If you need a car park, do not book this place.
Once we finally got into the apartment, we found there was only 1 glass, 2 mugs, 1 fork, 3 towels for four people, other crockery was sufficient.
The supplied coffee pods did not fit the machine.
The second bedroom is a partitioned off area, walls don't go to the roof, this wasn't too big an issue for us, but it only had a double bed. Queen in the other bedroom.
The pool and gym is in the Mantra hotel next door, we didn't work out how we get access to those areas.
The store where you pick up and drop off the keys is 850m away, so keep this in mind if you are on foot. when we went to drop the keys back the store was closed. It was supposed to be open. We then had to try and work out where we could leave the keys, this delayed our leaving by about 1/2 hr, again another inconvenience. Madecomfy took half an hour to answer their phones that morning when we called for help.
This appartment could be a really good if it was managed well and the advertisment was correct. We won't be booking it again.