- Room 1000 degrees
- Fans not sufficient
- Had to sleep downstairs
- No lock working on window right into street
- Pool and spa closed
- shower tap handle snapped and not working in pool area shower
- spa cold as ice
- Toilet seat lid came straight off first time we lifted it
- Key fob only worked occasionally and locked us out twice in courtyard. Knocked and knocked for half hour no one came, hit emergency door release and nothing happened, instead lady from third story came down and let us in or we would have been trapped all night without our phones
- saw room advertised at 99 per night after we’d booked
- Netflix and tv channels didn’t work properly
- Netflix guest named as (parasite).
- * very inappropriate and offensive*
- Wasn’t emailed carpark instructions until we called on arrival, resulting in lots of confusion and us ending up having to park elsewhere and incur $58 parking bill for overnight
- Parked in Mackenzie private C1 nth parking on second night but fob once again not working and wouldn’t activate lift so we’re forced to walk all the way up and down the multi level carpark ramps to get in and out
- Finally, spoke to in house manager or someone responsible for the building about having fob replaced for a working one, said he’d get back to us and never did.
disappointing stay