Daniel was there when I arrived as arranged. He showed me the unit and was helpful in directing me to places for bike hire. There was some fruit and nibbles in the fridge along with tea, coffee and milk which was welcome after my food free flight. The unit was clean and the linen fresh. The place is well placed for sight seeing in Melbourne and just a very short walk from the skyline bus stop. My only observation would be that ear plugs are a good idea as the trains from Flinders Street station rumble along quite a bit.