I had a wonderful experience with Kellie, Kai and Holly! They are so welcoming and go out of their way to make you feel at home! Kellie is very friendly and engaging but is also respectful of your personal space if that's what you desire. She is very helpful and provides lots of resources for new arrivals looking to explore the city! Accommodations were very nice and clean and bed is very comfy! HIGHLY recommend this air bnb :)