Louisa was very kind, she put cute welcome board with my name. She answers my questions quick. Her apartment amenities are complete, I can make simple egg toast breakfast with her toaster and frying pan. She has basic utensils like pan, oil, salt, even tea and sugar for your morning start. And she left 2 myki card which I can use to visit suburban location like st kilda and brighton beach. I will give her 6 stars if i can :)