We were very disappointed with our stay. The communication I can’t fault but the cleanliness of the apartment was very disappointing. The bed had hair in it and there was an unsanitary item in the bathroom cupboard. The apartment in General needed a decent clean. A cleaner came to fix our complaints but the bathroom cupboard was still left grubby. We are offered a late check out which we declined. The internet was really bad in the building which meant when following the directions in the car park it cut out. All of these issues made our stay in Melbourne really disappointing