Apartment is located right in the middle of the city, cant ask for a better location. Apartment looks exactly like in the photos; charming, tastefully decorated and equipped with the essentials for a short term stay. Donna is very engaging, constantly providing updates prior to our arrival and checking in on us after our arrival. She is also very helpful, especially the transportation cards for our use (just needs topup), and thoughtful with hand - written instructions on how to use the washing machine. My wife and I enjoyed our stay thoroughly and will definitely stay here again for our future trips to Melbourne. This place is highly recommended!