How stay was extremely unpleasant. To get the keys and get to parking took us 1 hour and then coming into the place it was extremely unsettling how dirty the place was we had to go a purchase slippers so we don’t walk bare foot on the ground. The kitchen utensil weren’t cleaned so we also had to go bring new ones and use our own or thoroughly clean the ones provided. We then had an event to go to which is why we actually booked the place but the remote to the garage wasn’t working so we had to call to her service and we were told we would get some assistance and we were expecting a call back but nothing was done and we ended up missing out event because we could not leave and then the next day no one got back to us and I had to go to work and again we could not leave and no one was actively helping us so I had to call off work. The staff at Madecomfy and their cleaning team were horrible and made it obvious they did not care to help or just did not want to help. We were promised a refund do to being treated so badly but we are pretty sure we won’t be compensated. I would never book with this company again and would definitely not recommend it. Other residents did say how unreliable they have heard the stay is.