Justin is a very accommodating and responsive host. We were having problems with the door lock (our error, not a problem with the apartment!) and Justin was so generous in coming to the apartment to check the lock and show us how to lock the door correctly. We really appreciated how responsive, upbeat, and welcoming Justin was as a host. You can't beat the location, definitely recommend this apartment if you're looking to stay in Collingwood/Fitzroy. I felt it was a very safe area with good security for the apartment.