Pat was extremely prompt in and friendly in communicating with me. Her instructions were crystal clear as I had no problems navigating when I first arrived which allowed the privacy to not bother eachother, but you can feel the warmth of her personality in the messages if I needed her, she was available to help and she of course, reiterated that. Pat is also very flexible in regards to check in and out times....which I simply love as my times are erratic when I travel over the weekends- I would jump at a chance to stay again. Perfect in every way, the room smelt amazing and had everything I needed for an overnight stay. Look forward to officially meeting Pat next time.