My husband and I really enjoyed staying in the apartment.
Cleanliness - It was very clean, with fresh towels, shower ammenities and even cooking equipment and utensils. While we never cooked, we did used the utensils and cups.
Comfort - The bed was very comfy, with a total of 4 pillows given. The quilt was also thick and warm. The sofa and carpet in the living room were also comfy for lounging after a long day out.
Location - The apartment was conveniently located right beside Victoria Gardens tram stop, with two trams 109 and 12 going straight into the city. It takes around 15-30 min (depending on weather and timing of the day) to get into the city centre. The shopping centre nearby also had a number of eateries and a supermarket, so dinner options or a late night snack was never an issue.
Communication - Marc and MJ replied very promptly throughout our stay. The checkin and checkout procedures were also very straightforward - we managed to do that within 2 min.