The apartment was clean, bright and airy, exactly as described and shown in the photos. The appliances were modern and of top brands. Appelles toiletries were provided. Rodger was helpful and very easy to communicate with. The bedroom had double-glassed windows which blocked out most of the street noise. However, I would still suggest light sleepers to bring along a pair of earplugs, especially on the weekends. The bed was very comfy with good quality linen. The location was excellent with trams and trains very close-by. Overall, it was a pleasant stay and we would love to return on our future trips to Melbourne. Thanks Rodger.