In the lead up to our stay at Tuck Inn, Austin gave us information about the region and tips about places to eat and visit. Unfortunately, we were unable to stay due to a power outage on our arrival day which had affected the area as a result of recent storms. Austin was great - he contacted us to let us know about the issue in advance of our departure and talked through the options available to us. He was most obliging when we opted to change our plans and provided a full refund immediately. We'll definitely be rebooking our stay at a later date.