Rachel has been following us up prior to our arrival. She was helpful and responsive. When we couldnt find our way into the apartment from the carpark (not her fault: there is no signage at the carpark) she tried her best to help us over the phone. We came in a group of 6 but Rachel's place fitted well. The location of her apartment is just about right as restaurants, Coles and other groceries, and public transports are within walking distance. We hired a car but have never had to use it once in the city area (thanks also to Melbourne's free zone tram service!). Overall speaking, we had a wonderful experience in Melbourne and at Rachel's place.