Dirty, dirty, dirty. Our stay was very negatively impacted by the lack of cleanliness and maintenance issues in the apartment e.g. clumps of dust and lint and grime in every room, under beds, in cupboards etc., stains on the couches.......the list goes on. There were items left by previous tenants and even tablet medications on the floor. The bathroom was grimy and the toilet ran non-stop. The shower rose sagged. Some lights did not work, some lamps had no bulbs. We contacted our Host who sounded very surprised about the state of the apartment, however reading previous reviews of the apartment, there were several where people were complaining about the lack of cleanliness, so I am sure he must be very aware. We sent him many photos of the problem areas.
He did send around a maintenance man next morning who fixed some of the lighting issues. Cleaners also attended to re-clean the apartment however they did a very superficial job and the apartment was still filthy. Certainly not up to COVID standard and had never been deep cleaned.
We complained to Airbnb and have been offered a partial refund.
The apartment has great potential to be a good stay as it is well located in the CBD and there is parking available, though the parking garage is extremely tight to manoeuvre in. The dining/lounge/kitchen area is open and airy and could be quite pleasant if it was clean.