The apartment was generally comfortable with most of the amenities listed provided for. The location was close enough to the city for a short tram ride. However, there weren't many facilities around the apartment, resulting in us having to lug heavy groceries back to the apartment from the city. Alex was helpful, allowing us to check out late and helped us to call for a taxi to the airport. Directions to the apartment was also clear. As indicated in a previous review, the beds and pillows needed to be changed. The pillows were flat and the beds sank in the middle. But we were glad for a comfortable sofa. Housekeeping could be improved as we found some of the kitchen equipment obviously returned to the kitchen cabinet without washing after use. So we had to do quite a bit of scrubbing before we could start cooking. We also found the quilt covers not changed when the apartment was cleaned for the next check in before we checked out. Hopefully the bed linen were changed!