Jade was gracious and very helpful since the beginning, available at all times whenever we had any questions. We absolutely loved her place, a clean, tidy, and cozy apartment equipped with everything we needed. The view of Southbank and the Yarra River was simply breathtaking. We were just a bit surprised by the noise from the train tracks at first but then quickly got used to it and to be honest, it never disturbed our sleep. The check-in and check-out process was easy and smooth. The trams are just a two minute walk, making it a super convenient place to stay. We couldn’t have asked for a better location. Highly recommended!