Host wouldn't even consider an early check-in (prior to 3pm) for my elderly parents that had driven from SA. Neighbours told me the place was cleaned and ready for guests at lunchtime. Outdoor furniture/front porch absolutely filthy after a request that it be clean so we could utilize it in the lovely garden. Communication with host was disappointing to say the least. Alicia was rude, negative and unhelpful and because of this, I will not stay here again.
On a positive note, the location was great, the town house was clean and the neighbours were really lovely!