We experienced a terrible stay. We’re evacuated from the building due to a crazy act by a crazy person who broke into the building, ran up the stairs and opened all the fire hydrants flooding the entire building from the 18th floor down. The building was totally evacuated and we were forced to find alternate accommodations. However, Hasan was wonderful and very gracious in how he handled it. He refunded 4 nights of our stay and was very understanding of our situation. I would rent from Hasan again because I trust his honesty and integrity. It was not his fault nor the fault of Airbnb. Just an unfortunate situation we got caught up on. Big thumbs up for Hasan.