I booked this stay for a friend's birthday and we flew to Melbourne from Sydney.
It was terrible.
The heating in the living areas did not work. It was 11 degrees in Melbourne on the weekend. The living areas were unbearably cold. There was no door on the oven. The coffee maker did not work. The mixer in the shower was not attached and came off in my hand. The courtyard was unusable being dirty, unmaintained and used to store wet rugs. The lighting in the kitchen flashed intermittently off and on.
The photos on the site are clearly historic and do not reflect the contemporary condition of the property. The description of the property did not accord with the property’s condition.
The property was in a disgusting condition. Briefly, there was mould in the fridge, the kitchen cabinets were dirty, the work surfaces in the kitchen were unclean, there were stains of the bedroom walls and unclean curtains, there was an offensive stickers on the light fixtures, the sink in the scullery was filled with dirty water and it was mouldy, the appliances were dirty, the sofa and soft furnishings were dirty.
Attempts to have the issues addressed
We arrived late on Friday evening. On waking we inspected the property. We invited the host to attend and clean the flat as we be out during the day. At 4.50pm the cleaner attended for 15 minutes. She did not attend to the cleaning. She confirmed the heating did not work and a work order would need to be raised. We contacted the host regarding the broken heating. He requested we send him a photo.
My impression was the host’s communications to me were automatically generated and not genuine responses to my attempts to have the property cleaned or the other issues resolved.
The property should not have been listed. It was misleading to advertise the property