Great central location near Melbourne CBD and walking distance to a bustling scene, also in the free tram zone. I do not usually give less than 5 stars but will have to give a low rating due to 1) Poor check in experience - I had provided my MEL arrival details to the host several times however they failed to send the passcode to the lockbox containing the key. We arrived several hours after the check in time as communicated by us, and it was very inconvenient because we were greeted with voicemails due to it being ‘outside of office hours’. The phone line was labelled “24/7” however this was not the case. 2) Poor cleanliness of apartment - the floor was not cleaned properly, vacuum cleaner was not emptied. 3) Stovetop / Pots emitted a seemingly dangerous smell when we tried to cook so ended up eating out.