We were made very welcome even before we arrived and were personally met and taken to our apartment. Everything that we had seen on the website was accurate and even better, apartment spotless, modern and felt like at home. The facilities were excellent, whole area very safe and secure and very quiet, close to the city - 5 min walk, trams close by. Beautiful Royal Botanic Gardens a couple of minutes walk away. Lots of information in the apartment on Melbourne too. Highly recommend and will be letting family and friends know to use the apartment when in Melbourne too. Thank you Lisa it was all so wonderful.