Situation between handing over keys was ridiculous. Wasted alot of time trying to sort it out. Flight landed at 11pm, got told to wait at a late night cafe, found an empty indian place open, until the key handler arrived. Found it next day key handler gave keys to wrong person, while I waited 3 for this to be sorted. They ended up sending me to another one of their properties. Not sure what I would have done if I hadn't hired a car. Finally get there at 3am. Was so tired I missed the hiking tour I had on at 10am next day. Tried to organise keys with key handler, after being accused that I already had the keys and I was screwing them around. She calls me while I'm eating lunch, I tell her I'm 30mins away I'll leave now. Get there and no one is there. I call her, can't understand what instructions she was giving me or where the keys are so I have to wait another 30mins for her to come back out. It was so unorganised, so disappointed because I had high hopes for the place.
After that, the kitchen sink and dishwasher smelt horrific. Could barely use kitchen for this reason. Most of the cutlery, plates and pans weren't cleaned properly. It was obvious no one checked after the last person had stayed.
Really wish I had something good to say, but after the first few things I was very upset and you can understand why.