We stayed at Karen's apartment for two nights, combining business and pleasure. Everything about our dealings with Karen were easy and very very professional. She kindly met us at the apartment to run through check in. There was a welcome bottle of wine with cheese and biscuits, so grateful for after a flight and long day. The apartment is superbly appointed, overlooking the park, double glazing so traffic noise was not an issue. Karen has detailed the apartment with so many extras, too many to list here. She provides everything you may need and what took us by surprise is the cupboards are not only well stocked with all the little bits and pieces but she stores all her supplies there as well - so you get a feeling of generosity and abundance. Stacks of extras of everything including toothbrush/paste sets, extra body lotions and shampoos in case you use the usual teensy bottle you are used to getting in most hotels up, extra washing up and clothes washing supplies - it was amazing really. And great guides for local food/restaurants/sites. Lots of reading books and games and even a yoga mat and picnic basket. And so scrupulously clean with the fluffiest pillows and most wonderful bed. There is a great little superette located at the front door and the tram is right outside making an easy two stops to the NGV and three stops to Flinders St station and down town CBD. We will be back and would like to thank Karen for making our stay memorable.