We were a family of four who stayed at Caths place for three nights and all agreed that it was no more than 3/5 stars for two core reasons:
- Price / value for money.
This place is £200/night (AUD$350/night) - for this price you expect the basics to be right and to feel completely comfortable (see below), but whilst the place and stay itself was fine, none of us would choose to stay here again. We have also stayed in another Airbnb flat nearby, which was extremely comfortable, lots of lovely touches by the hosts, and was £75/night cheaper than this place - hence why we have given 3/5 stars.
- Set up of the place / environment created
The check in instructions was detailed, and included a section on the fines that would be levied if the towels were left dirty/stained, and other info about functionality.
When it came to using the shower, we found that one of the towels was already stained - it looked clean, more that these were historical stains, but nonetheless the type of stains that were referred to in the check in instructions that would allow the hosts to fine us. Of course, not wanting to risk potentially being fined, we flagged it up to them in advance. Similar occurrence with the washing machine - the washing powder wasn't in the usual cupboard, but instead in a cupboard which had a note on saying we would be fined if we used anything from there. Again, a quick message to them clarified that the powder was in the wrong cupboard, and we could use it - so credit to them for the quick responses - but it created an environment where we weren't fully relaxed necessarily.
There were various other small things, such as the coffee provided being out of date, some info not being correct, etc. which we normally wouldn't be bothered by, but for the fact that we were being charged a £75/night (AUD$130) premium compared to the flat nearby which we stayed in a few days later.
Overall, I do want to stress that the hosts themselves seem lovely, the flat itself was nice, but just that it is very expensive for what you got, etc.