Both the Airbnb and the host were great! Friendly communication and a gorgeous place to stay - not to mention a great location! It would have been nice to know the apartment was on the 43rd floor beforehand as this would affect some peoples' decision to stay there. Aside from that, our only real complaint is that, as this place is an airbnb plus home, we were expecting a far more comfortable bed - it was very firm to the point were it was rather uncomfortable. But, this was our only real big let down with the place, otherwise fantastic!