It is a super nice apartment and a great place. Absolutely no complaints there.
What lets it down is the remote Philippines management and their uncompromising style. It is slightly deceptive that you are talking to a remote agency and not the owner, this is not made clear.
You get friendly messages but because they are so far away they can't do anything if you need it. I asked for sugar at one point and got the response 'this is not provided'. Same with coffee pods there are only two and when I asked for more the response was how many did you start with. It came across as suspicious and unfriendly but small things that you can let go. What really took the cake was the self-locking door, getting locked out and then not being able to contact anyone locally to get back in. They eventually managed to get an account manager to come from an hour away to let me back in but then I was smashed with an extra $100 fee for the privilege which they are totally unapologetic about.
The rather harsh remote managers and the lack of someone local to help you when you need it lets this place down which is otherwise a great apartment and a nice place.