Overall, cleanliness and location was great. However the bed could not be slept in as the bed frame was not secured at all. When requesting for a repair the only thing that the frame was fixed with was with some bands and tape which just eventually led to it collapsing again. This forced my boyfriend and i to sleep on the floor in the living room for the two nights we had stayed in Melbourne. There was also a broken mirror on the bottom right hand corner in the bathroom and the bathroom railing wasn’t secured to the wall either.