I had a horrible experience for my this host. I booked the apartment for 7 days and after checking out Maneesh tried to claim extra money blaming me for leaving few dishes in the sink and using washing machine to clean sheets.
Also the place was broken down:
A panel was stuck on by double sided tape which does not mean Australian standard by any mean, fell off due to the sticky tape couldn’t hold it anymore and I got blamed for “damages”. The host was calling this a draw misused even though it was a panel. The panel was located under the dish washer and there is no logical explanation why I would take it off or misuse panel.
I also got blamed for an outdoor chair leg that was damaged and again there was no proof I damaged the leg and when I asked for pics to prove the damages, none were provided.
There was an outdoor smoking are with artificial turf which I do admit I left some cigarette butts on as there was no ashtray and didn’t want to throw over the balcony. This was my fault and was happy to pay for extra cleaning. However I got told I had to replace the very old turf with new one.
All these items got reviewed by Airbnb team and I pledged my case and won. All I had to pay for is extra cleaning which I’m more than happy too.
I’m a very fair person and I feel the host got triggered after seeing the panel fall off and that led him to blame me for being every little damage.
In addition he tried to add new damages that were never mentioned days later as another attempt to over claim which also was discarded by Airbnb team.
Host is very unfair. I found him to very unreasonable had a terrible experience.