We were looking for a property with a convenient location to access local activities such as Puffing Billy, winery/vineyards, Mount Dandenong and the like. This place is it! Also, we are a little fussier when it comes to cleanliness and having a nice property, and this property ticks all the boxes; clean property throughout and amazingly fresh smelling bedsheets and covers!!
BUT, what strikes me the most was how helpful and accommodating Lynette was. We have recently struggled to come out various lockdowns in Victoria and I managed to finally book this accommodation just before Xmas. Furthermore, my in-laws were arriving from overseas. We had a lot of uncertainty due to border restrictions, etc. And it's common that most Airbnb operators give only credit if you cancel but Lynette went above and beyond my expectations. Due my uncertainty to arrive at her accommodation because of my in-laws arrival from overseas, she was willing to give me a full refund if we couldn't make it at the last minute. To be honest, I know she didn't need to offer me that, especially after having it tough during this pandemic. But for the fact that she did, me and my family were overly appreciative and we did all that is necessary to get ourselves PCR tested to ensure we are negative before going.
Amazing host, amazing house. Really made our first mini holiday in 2 years during this pandemic. THANK YOU!!!!