Room was clean but our experience was overall disappointing.
Wear and tare on the building and room detracted from the views and our overall feeling of the place. We were hampered with finding the keys for the building due to poor instructions. On arrival we were also unable to leave the apartment for half a day as door lock was already broken (not locking).
Even though we followed the instructions on where to leave the keys on leaving (in the cutlery draw). We received a very confrontational host sent us a message as the cleaners couldn’t find them. I had however taken a photo of them anticipating this and oddly enough they were found to be exactly there. Host responded mentioning previous issues with guest and keys. Our view would be to solve the management of keys better versus sending people loaded statements to find them.
Apologies for the frankness, it may have been just our specific series of events and the details we care about that tainted our stay. Better communication, doors not breaking, the apartment block having had it’s annual clean and we would have had a different stay.
We all have off weeks.