The hosts were very welcoming, extremely efficient with their communication and made every effort to accommodate our needs. The location was perfect (right next to the train station & where the Sky Bus stops). Its centrally located and so easy to get to and from anywhere in the city + close to the Trams. The views were incredible and the apartment was beautiful and very clean. Aircon + Wifi + Balcony etc were all wonderful extras. We love the small touches they added (incl. Aesop soaps/shampoo + cleaning up goodies + teas & coffee) it made us feel at home without having to go out and buy all these extra items on our holiday. Everything was so well thought out and the best products / towels/ dishes have been provided which was awesome.