Check in was easy and communication was great - we added a 4th guest last minute and had some issues with my email address but Bruce was always quick to respond. The place itself wasn’t the cleanest apartment I’ve been in and the kitchen doesn’t have many cups/bowls. We only got one key fob between 4 guests which was a bit tricky, but it seems from other reviews you can get an extra upon request so I’d recommend doing that if you’re having multiple guests!