Great points
* location is fantastic. Very close to trams, many cafes for office workers, handful of good places for evening meal
* value for money - given the location and good amenity
* building security very good
* Very clean linen
Poor points
* apartment has clearly been well used. Carpet as well as the bathroom needs a thorough professional clean.
Cleaners obviously only have time to do a quick clean - I had some jewellery roll under bed 1 and there was stuff underneath bed that needs a good clean eg empty nicotine patch container.
* welcome pack only provided "international roast" coffee (yuck) and single uht milk.
* I found communications from hosts long winded.
The hosts manage a lot of properties, and some instructions were irrelevant to the VIRGINIA apartment eg info about locked box.
Dot point instructions with info only about the specific apartment we stayed at would have been better.
Overall I would stay here again given location and value for money.