Najib was excellent from the very beginning. He allowed me to check in very early before my conference started. He was extremely friendly and professional. He gave me a tour and showed me where everything was. Asked if i needed help or advice on anything in Melbourne and made me feel very welcome. The house was exactly as pictured. Tidy, clean and well presented. The view from my room over Melbourne was spectacular. It was a 15 minute walk from the apartment to the Convention Centre where my conference was, and the Crown Casino is just there too. 20 mins walk to Southern Cross Station makes this a very good location for people from out of town. This was an excellent choice and I would stay again!