Great location but very tiresome getting in and out of the building if you're not used to high-rise living! Lifts and security doors etc. Apartment was very clean and comfortable. Probably more suited to one couple ..we had our daughter with us sleeping on the fold-out couch which meant we didn't have anywhere to really sit as the bed was set-up. We dealt with George who was very nice and met us promptly when we arrived. He showed how to get around the building and was very helpful. Later in the day after check-in we realised we only had heavy doonas and blankets for the bedding and it had been very hot. I messaged George asking for some sheets and it was sorted out by 9.30pm. When we were checking out we were held up for 40 minutes in a queue exiting the building. There were road works going on - not any ones fault, just bad luck. Great location - trams, shops, food all at your doorstep.