Alex and his team were pretty responsive and the apartment was good.
Pros:
- Has everything you need with a fully stocked kitchen, linen, towels, gym
- The location is great, a couple of minutes walk to a tram stop that takes you straight to Federation Square
- Compared to other locations it was decent value but we got it on a sale
- The apartment is comfortable but a little small. Comfortable for 3 adults (2 sharing a queen bed) but that's about the limit.
Cons:
- The check in process isn't the easiest, having to buzz into reception and going through two locks
- The immediate area doesn't have much other than one nice cafe across the road
- The checkout is 10am SHARP! The cleaner was waiting outside when we left at 9.55am. A lot of other reviews say the same and it is 100% true
- The shades don't block out all the light and trap heat, so it can get shockingly warm in the second room in the morning
- It is quite noisy. Not uncomfortably so, but it isn't quiet
If you're looking for a place with amenities in a decent location this is the place to go