Overall the room was accurate and we were well aware of the location & noise that comes with it. It wasn’t far from southern cross station which was convenient. Location is a little bit dodgy and there were two murders on the adjacent street the first two nights staying there- however we understand this is out of the hotel control
However, checkin process was not smooth as we had told them prior our arrival time and they let me know they would have the room ready in advance. However, wasn’t ready upon arrival (early) and we still had to wait to check in after the check in time as the room was still being cleaned. Unfortunately the room wasn’t very clean, with BLOOD on the sheets being a major concern. Lots of dust, dirty wall marks, soap scum and unclean dishes etc.
We did contact the team about the issue with photos however and it was fixed within 24 hrs (still not great sleeping in old blood).
Overall a good place to stay but cleanliness was an issue which doesn’t make sense considering the hefty cleaning fee