We stayed in the apartment for 5 nights and loved everything about it: the location is great (in the middle of Southbank). This apartment is newly decorated as has been freshly painted with new carpet etc.etc. It is well equipped and has everything you need.It gave us a warm feeling and it felt like as we were at home. Communication with Toby and with Jay was great. Host contacted us during our stay to see if everything was ok. A special big thank you to Jay who waited for us patiently to hand over the keys even when we arrived a lot later as expected. Will come back next time we are in Melbourne.