Check in was easy - done through a lock box. However, once we arrived there was garbage left in the kitchen cupboards and on the counter from previous tenant and all cutlery was dirty. There was a dirty towel left on the back of the door and the shower was broken when we arrived, I had to fix it. On a good note the apartment is in a nice location and it is a good size with two bedrooms. Nice that it had a parking spot included in a city location.