Overall a really bad experience for us. This is not a legitimate Airbnb, that's provided by the actual owner of the apartment. When we arrived we soon realised that it is actually just a serviced hotel room. There is a reception etc that you deal with when you arrive. As far as we can tell Rodelia just works there, we saw her a couple of times in the elevator and at reception. There's no breakfast included of course, just some teabags, coffee and long life milk. When we sent questions via the app it would sometimes take days for her to respond, referring us to reception, or not at all.
The building is like a rabbit warren, with numerous tiny apartments. We were tempted in the listing by the pool and gym, but in reality they were in a neighbouring building and the pool surrounded on 3 sides by apartments looking down on it. The redeeming feature of our room was that you could just see over the roof of the neighbouring building, so we didn't feel entirely claustrophobic. On both sides there are otherwise just other apartments/offices looking in at you.
After 7 days there we decided to leave a day early. When we checked out at reception the lovely girl there said that we could do a date alteration in the Airbnb app and they'd refund our last night, and they would tell Rodelia to approve it. That's very good of them I thought. But when I submitted the request and sent a message to Rodalia I got the message back "Sorry the room is not available tonight". When I sent follow up messages to explain what we were asking for, we didn't receive any reply. I even sent a text to the mobile number she provided, no reply. An overall very disappointing experience and certainly not worth the $1200 we paid for our stay.