Jayne was so easy to communicate with and was open and honest about everything. It was a pleasure to meet her at check-in and she made us feel comfortable immediately. Her home is stunning, light-filled, wonderfully equipped, a real home from home, reflecting her interests, travel and personality. The pictures do not do it full justice! Melbourne was not warm when we were there and the heating at the house worked well. It is close to public transport, the Yarra River and a gym and swimming pool are 3 minutes away. When in Melbourne visiting family again we would love to stay again!