Check in wasn’t what we were expecting.
We were told we would be greeted at the apartment personally & as it turned out we actually had to collect the keys from a luggage storage place in Spencer St in the city (where we had just walked from) & the apartment is at the opposite end of Bourke St.
Had we known this prior it wouldn’t have been a problem.
We were not told that there is a particular way to use the key in the door so we had to call the luggage storage place to find out why we couldn’t actually access the apartment.
There was no instructions on how to use the heating so we just had to go without.
The apartment had everything we needed & the location was good.