Unfortunately I cannot give a good review. We were FREEZING our entire stay. It was extremely uncomfortable and the host was quite rude. There was very poor communication around check in and the host also didn’t advise us that she was leaving to spend the evening in Melbourne. The heater took 5 attempts to turn on and blow “warm” air and even when it finally started working it barely heated the space and was completely inadequate for the freezing winter temp. We spent the majority of our stay shivering and trying to fix the heating, there was no back up heating and the host refused to take any responsibility and tried to claim we didn’t know how to operate a split system, which is ridiculous. We had to leave first thing in the morning due to the cold space and also left 2 hours early to a dinner booking the night before just so we could sit in a warm restaurant.
The rest of the accommodation was fine and the donkeys were beautiful, but after the host tried to guilt trip us and make us feel bad about the issue we didn’t feel comfortable even asking to spend time with the donkeys.
We were really hoping to have a relaxing getaway but we didn’t. As per one of the last reviews if you choose to stay here except to be freezing. The host needs to fix the heater, add a back up heater, electric blankets etc at the very least! We ended up with colds from our freezing sleep and the host’s approach to the whole situation was really upsetting and tried to blame us for it. I hope no one else has the same experience.