Upon arrival at the front door I found long dark hair on the tiles. The floor inside the Air Bnb room hadn't been cleaned, nothing had been dusted at all. The shower had soap scum on each of the glass panels, the toilet hadn't been cleaned thoroughly. I bought cleaning products and spent a fair amount of time cleaning everything there were empty plastic water bottles under the bed. It was very clear that underneath the bed had never been cleaned. Other than this the location was great. I have recommended to the host that she employ professional cleaners and have her Air Bnb cleaned thoroughly. I've been an Air Bnb Host (Super Host) so am very aware of standards. To be honest I believe that I deserve a part refund of what I paid to stay 9 nights.