Jo is a great and helpful host, although we have never seen each other, she could be approached by txt and usually replied within the day. Nice, tidy,cosy, well organised and quiet home, especially suitable for busy travelers who just want to lie on the couch and chill at the end of the day. Richmond is a fantasic fashion hub, 5 mins walk to fashion outlets, cafe and pub. There were few times we still could places for dinner after 9pm. Thanks Jo