I booked this apartment for my final days in Melbourne. The owner and their contact person had great communication however the stay was quite disappointing.
The apartment has a great view with a lot of natural light and the construction nearby isn't disruptive despite being close. The elevators are fairly quick for such a large building.
When I started to make use of the apartment, I came to find it was quite dirty. There was dust and dust bunnies in corners and anywhere that wasn't a main walking area. The only surfaces that seemed to be clean were the countertops and tabletops. There are noticeable scuff marks on virtually all wall surfaces. There is only one bin.
When I went to make myself a coffee, the machine wasn't working. The drinking glasses were sticky. As a precaution, I looked at all the mugs and glasses and most weren't clean so put them through the wash and cleaned the cupboard - something I feel like I shouldn't need to do. This goes the same for the bedlinen in the washer/dryer, you will need to remove this if you need to use them. The microwave is heavily corroded on the inside to the point you don't want to put anything in there uncovered. I ended up using pans and the oven to heat things as I did not feel safe using the microwave.
What led me to realise these weren't small inconveniences was when I went to go to bed, the first bed had dirty sheets and one bathroom had hairs on the floor. I ended up staying with a friend for 2 of my 3-night stay and left a day early. As someone who has used Airbnb quite a bit, this listing could easily get 5 stars all round if it is cleaned thoroughly between guests and is maintained.