Very convenient location, close to Southern Cross station and free tram station.
The place has everything I needed (one exception was pot/saucepan, I just wanted to boil some eggs for breakfast - but they delivered it after I asked).
This is a hotel, not a private airbnb apartment - basically all building is serviced apartments as far as I could see.
The bathroom and bedroom are a bit small but that's OK.
Everything was clean.
I arrived after their reception hours but the instructions how to get the room key were clear.
Generally a good stay, may go there again.