Utterly Disappointing!!
My wife and me booked this apartment for 3 days as we were in town for the Aus open. I was travelling with my 8 month old bub and elderly parents and so was okay to shell out the $500+ a night for the accomodation which in my opinion is pricey.
Let me start with the positives cause I have a whole lot of grievances to go through
- great location if you want to be in the cbd. THAT’S IT. That’s where the positives end unfortunately.
Negatives:
- The apartment was not stocked for toilet paper! We were told supermarkets are running low on toilet paper in Melbourne (which may be true but cmon, don’t host if you can’t stock the basics utilities). Anyways so i run down to the IGA under the building and voila guess what we see there…
- I decided to go shower and realised there is no body wash in either bathrooms. So ran down to the IGA again. They did however keep an empty body wash bottle in there. False security I guess!
- no salt and pepper in the kitchen. Another run.
- and finally the ceiling begins to leak right by the entrance. It was really slippery and we were constantly worried for my parents.
- the cleaning job was sub-standard.the house was dusty (tbh I would have overlooked this in any other situation but given I was travelling with bub and everything going south with the apt I couldn’t let it slide)
- poor communication with the host (seemed like an agency was managing the property. They could not address or remediate any of the issues / problems).
- air conditioning not working in one room
- dryer not working (keeps stopping after 3 minutes)
Have always used airbnb for my stays and this has to be the most disappointing airbnb experience by far. Not worth the price that is being charged.