Had a lovely stay in the room for a week. Everything was exactly as described. Check in/out and a breeze and reception was able to help hold my luggage during reception hours. The wifi & reception was a little spotty, especially in the bathroom. But other than that it worked perfectly fine.
Personally found the bed and pillow to be a little too soft, but it was still comfortable for a good night's rest.
Location was central too, with tram lines right in front of the building going into the city, and walking distance to both southern cross station and Crown/DFO.
Overall a great stay, would love to return here again next time! :)