I stayed at Vistor's place from April 8 to 14, 2019. Since I was arriving a bit early so I contact victor to see if there is a possibility of early check in. The communications with him was great, respondings were quick and he kept me updated about when the apartment was going to be ready. I was handed the key and gave an orientation of the building and the unit around 2 pm.
Love the location. The location is extremely convenient with tram stops right in front of the the building which take you everywhere in the city and the zone 1 tram is free. It is also a very short walk from the Southern Cross station.
The place is clean, and I really appreciate having washer and dryer in the unit.
The wifi was having a little issue on the second day of my stay. When I contact Victor, they came right away and make the wifi back to work.
On the 2nd day while I was out and about, unfortunately, I dropped the keys. No way to get back to the unit, I contact Victor. He advised me to go to the management office, while he contact the manager to get me into the unit, and later have someone deliver a new set of keys to me. Of course, I had to cover the cost of the keys that I lost.
The responding time from Victor was timely and he is keen to solve the issues for his tenants.
The gym in the building is also a bonus as I use it almost everyday during my stay here.
Highly recommended, if you want a clean, convenient, and inexpensive place to stay in Melbourne.