Unfortunately this was the worst experience we’ve ever had with AirBnB or any form of arranged accommodation.
Check in:
- keys were located 2 blocks away and not ideal if you have to carry your luggage
Cleanliness:
- the property was far from clean. Floor hadn’t been mopped and covered in dust. Toilet was dirty (won’t go into detail but it’s the worst we’ve seen). Dust all over window sills, fan and most surfaces. Hair and dust/fur balls throughout the property
Location: is central and convenient
Accuracy: did not have wifi

We attempted to resolve with the owner and offered to pay for the nights stay and requested for the rest to be refunded. They refused and said they would only refund 50% of our total stay (total 7 nights) and we had to pay for the cleaning fee. Thankfully, once we contacted AirBnB and showed evidence, we were refunded in full.