Xiaomei, husband and daughter are really nice. We brought our puppy with us and they were really gentle and played well with her too. Love the area! Really close to kmart, coles, food within walking distance, but better if you have a car, to go to the glen or other great places to shop or eat nearby. Highly recommend if you’re looking for a quiet place to stay with really great conveniences. Can hear the tram at night, but its hardly disturbing at all, to our surprise, if you listen carefully. Its really quiet at night which is great if you’re a light sleeper! The blanket is super warm, so be prepared to be cosy at night! Didnt even need to use the heater when it hit 13C as it didnt feel like that inside at all. Place comes with slippers which are really handy as the floor is fully tiled and can be cold on bare feet, so the slippers are a great touch 👌🏼 Was welcomed to come stay again with my partner and puppy! Would definitely consider staying here again. Xiaomei is very responsive 👍🏼