The apartment is nice and the check in process was easy. We liked that there were toiletries, dishwasher tablets, washing up liquid, and a few kitchen basics provided. Although weirdly there were coffee capsules that didn't fit the Dolce Gusto coffee machine.
The view is nice but we felt it was misleading to say it has city views of iconic landmarks. The windows face north so you can see a few other apartment buildings and lots of suburban Melbourne: nothing I would call landmarks.
Communication could be improved. When we asked questions it seemed like the Roomerang team don't know anything apart from what's already in the listing, so are unable to help.
It wasn't really clear whether we were supposed to meet a Keyninja person at check out, and we were asked for a photo of the keys after we'd left (luckily we'd taken one).
None of the shared facilities like pool or gym were available which was a bit disapppointing.