My family & i were very happy with the apartment. Especially, the view from the balcony. We had a lovely stay & slept comfortably for 5 nights. We didn't get to meet Alex the host as he was away on honeymoon but we manage to communicate via email/whatsapp & he gave us the instructions in detail regarding check in key collections / check out key return. Alex was very generous & kindly gave us a late check out since our flight departs at midnight. The place was perfect for us located near the cbd & the trams stop is just in walking distance. We had a great holiday in Melbourne.