Had a great stay in Carlton. I didn't see Valeria but she was always very quick with responding to messages and accommodating to requests. The room was spacious, comfortable and clean. The location is very convenient and within walking distance of the city, parks, tram stops, and numerous restaurants and cafes on Lygon Street and Brunswick Street. It can get a little noisy sometimes as it's next to the main road, but not enough to be a problem. Would definitely stay here again!