*BYO toilet paper*
Made to wait two hours after scheduled check in time to receive code to enter the property. (We were granted a late check out as compensation)
Property hasn’t been well maintained and only had a very basic clean before we arrived. Rubbish under the bed etc.
Basic amenities were left out: 1 roll of toilet paper for 8 people for two days, no hand soap in one bathroom etc.
Unfortunately we were busy during our stay and didn’t have time to contact Jacky to rectify our problems.