The entire experience was extraordinarily easy, convenient and relaxing for myself and my two visiting cousins. Check in and check out instructions were clear, super easy & straight forward. Chammy was super quick in communication/responding to any of my queries and messages. The apartment location was amazing!! In the heart of Brisbane CBD and hardware lane, yet on the quiet side of the street where there is no loud street noise. The apartment was beautiful and clean, exactly as the photos shown. Thank you Chammy for a relaxing and easy stay!