Catherine was really helpful and easy to communicate with when booking our stay and once we were there. We were really happy with the home, it was just as stated on the profile and perfect for our stay of 4 nights with our 7 month old and 2 year old. Catherine left us some toys and books for our boys, which they loved and chocolate and some other food for us which we were really grateful for. They didn't have a portacot but were very accommodating, allowing us to put a mattress on the floor and rearrange the bedroom to suit us since my 2 year old is used to being in a cot. It was great having a full kitchen and washing machine to use while we were there. The house had a beautiful outlook over the bush and horse exercise area and the neighbourhood was gorgeous. It felt like we were out in the country but still was only 5 minutes from Maroondah Hwy. We would love to stay here again on our next family trip to Melbourne.