Location wise this apartment is well situated at the southern cross end of town with easy access to the city and restaurants. Communication wise with host no problem. I'm afraid the apartment itself fell well below our expectations for what we paid for the night. Issues started at check in as we didn't have a code to get into the lobby so had to sneak in behind other tenants. The letterbox number is confusing and ran right to left so took us a while to find the box. The apartment is small, too small for a big family and I don't recommend for big groups. The furniture was very cheap, the couch basically falls apart when you sit on it. TV is very small, no Netflix or anything just standard channels and issues working it. The kitchen is advertised as well equipped but I wanted to prepare some pre dinner snacks and there was no cutting board and no serving bowl to put some chips in. No tea or coffee either which I consider standard even in the most basic of motels. Towels were threadbare and only one bathmat for two bathrooms.
I would consider an 11am checkout on Sunday, especially when no guests are checking in the next day, pretty standard. however we were charged $15 for that extra privilege and same to check in an hour earlier the previous day even though I've no doubt the apartment would have been available and ready. parking was quoted as $30 when you can park across the road at Southern Cross for $19 a night on weekends.
We appreciate the host was communicative, but advertising this as a luxury apartment didn't sit well with me, and comparatively what we could have gotten for the $630 we paid for the night in the city just didn't compare and made for disappointment.