The apartment was exceptionally dirty and dusty - plug hole almost entirely obscured by hair, pubes (!) over the shower walls, orange mould along the bottom of the shower, and the shower vent entirely covered in thick dust. Host replied to my messages but was not forthcoming in refunding the cleaning fee despite stating they would have arranged a cleaner had I asked earlier, effectively conceding it was in need of cleaning. Entirely unimpressed, would not recommend.