Good apartment in a good location - bad check in.
Disappointing check in experience. It is advertised that the host will meet you at the apartment with the keys. Only hours before check in I find out I need to go the the opposite side of Melbourne city to collect the keys. This was far from ideal as I had to get my young son and luggage from one side of the city to the other to collect the keys, then all the way back to get into the apartment.