Have been with Airbnb for a while and this is the first time I had such a terrible experience.
Firstly, the checkin instructions were not accurate. We were out in the sun trying out all lock boxes for the key for nearly half an hour. When we got the key, it didn’t work properly .
Then we finally entered the apartment which was not cleaned from the previous visitors.
The kitchen was dirty, the bed was not made and had stained sheets. The bathroom didn’t have fresh towels and all the towels were in the bathtub dirty and used.
This was the most unpleasant experience ever!