Excellent apartment at excellent location. Well connected by trams (5 min walk to tram station) to the rest of the city and close (5 min walk) to shops/supermarket. Very clean and very comfortable with fully equipped kitchen, bathroom and laundry with good quality appliances and sufficient consumables. We would stay there again definitely.
The check in and check out process could be improved significantly though. It requires additional communication with third parties who are, we found, struggling with English language though very responsive. The assumptions about guest needs and habits should also not be made in advance. It took as a string of messages to get the second set of keys to the apartment which were attempted to be charged additionally. There were bar codes printed on a laminated paper and loosely attached to each set of keys. We lost one of those bar codes and were asked to pay 20 dollars for the replacement of the printed bar code.