The apartment and location are great. The kitchen is fully equipped and renovated, and the apartment in general has been appointed with modern, functional furniture. The building and area are very quiet, and very close to trams, train station and walking distance to shopping/cafe/restaurant areas. Beautiful Fitzroy Gardens is 3 minutes away on foot. I loved staying here.

Haydn was very responsive all at times, answering all my emails and questions in a timely manner. He was even nice enough to let me put my bags in the apartment before check-in time, since I had been flying for many hours prior to reaching Melbourne and arrived early in the morning. We initially had an issue with the way the apartment was left by the cleaning crew, but Haydn and Katrina called and emergency cleaning crew after business hours the same day, and both of them came by to personally supervise that everything was done right. They really took responsibility for this aspect of the service.

In the end, the apartment was delivered in very clean condition and my stay was great.

Katrina was also very kind to deliver extra sheets and a bathroom mat as soon as I requested it.