Kim was extremely prompt in responding to emails and provided a very nice listing of favorites in the area. Those new tro Melbourne will be very pleasantly surprised to find themselves smack dab in the heart of a very bustling Central Business District (CBD) unbelievably convenient to all of the trams and trains you could want though it is all so walkable you might want to do just that. The apartment was immaculate and with every convenience you might want to have. The local coffee houses and restaurants were fabulous as well. WiFi is fabulous and the building very safe and secure. I would not hesitate to stay here again and will be giving this contact to anyone who askes for THE Place to stay in Melbourne.