We hardly have more accolades than the previous reviewers. Donna's always speedy communication before our arrival was most helpful. She met us on arrival and personally escorted us on a tour of the immediate neighborhood which has to be the best location in the city - can't imagine staying anywhere else! She also gave us many tips for dining. She's a delight to talk with not only about Melbourne, but also about her travels and work experiences. Practicalities: there's virtually anything you could want provided in the apartment (washer/dryer with soap, hairdryer, supplies of tea, coffee, milk, bread, butter, cereal, TV, DVD player, etc, etc). If you're a jogger, you are on the doorstep of runs along the river or in the botanic gardens or other parks. If you have a car, there is no parking in the building although we saw many car parks near by (not sure of cost) - park there and use public transport during your stay! Because of the premier location you also have the option of several modes of transportation, although you can walk to most places of interest within 15 minutes, including Southern Cross station. The Skybus hotel transfer drops you literally not more than 100m from the front door of the building which has an elevator. The apartment has a view out onto Swanston St. and the Town Hall, yet is very quiet. Our stay was a 5 star experience and if we get back to Melbourne, we will most definitely stay in the apartment again.