The booking process was easy and convenient and Linda always promptly replied to messages and emails. The photos are a great representation of the apartment - it was well furnished and roomy but with lots of character. We also really enjoyed staying in Richmond and would recommend to others. The views over the MCH and on to the city were magnificent. The only small downside was that, because of the apartments convenient location close to swan street, the Saturday night was a bit noisy, but no problems any other night.