Our check in process was smooth as Ajmal kept in contact with us before our arrival. We left a jacket behind after checking out and he organised for the cleaner to unlock the door for us. He was easy to contact.
The listing description was not updated. There was no breakfast provided and after asking Ajmal, he stated that he is no longer providing this due to covid. Unfortunately, the pool was under maintenance and not available during our stay. Ajmal did not communicate this to us and we had to ask other residents in the building.
The cleanliness was not up to our standards. The bathroom could have been cleaner. The pantry was not restocked prior to our stay. There was no coffee or milk and the sugar was a mess. We did not feel comfortable using anything in the kitchen. When mentioned to Ajmal, he advised that everything should be in the cupboard but I was not able to find it.
The building was warm and we didn't need to use the heater during winter. The location was close to the city but far enough so that it wasn't so busy and loud.