Karen was an amazing host, she provided everything we needed (toiletries, utensils, food items, linen, kitchen cleaning equipment etc), which was great for our month stay. Karen always responded very quickly to our queries. Apartment was spotless and very clean and comfortable. Overall this apartment really contributed to our amazing stay in Melbourne, and we would recommend it to anyone! There were plenty of added features including various books, games & TV apps (Stan, Netflix, Amazon etc). We thoroughly enjoyed the homemade salami, the fresh lemons & eggs were a nice touch.