I arrived into Melbourne and Kim met me at the property,and not only showed me where the parking spot was, but helped the client who collected me at the airport to back into the garage. This is in a tight alley, and Kim with one arm in a cast!
The location is a-ma-zing! It is a block from Flinders Street Station in the middle of everything. From this location I was able to schedule many meetings in the same day in the CBD, Southbank, and in the Eastern Suburbs, and have plenty of shops, restaurants and hubbub to see all around between appointments. The city library is right across the street, and the police station is a few doors down, adding peace of mind.
Next, the linens and bedding made all the difference. Very nice mattress, bedding, and towels.
In short, good communication, location was first rate, and a very comfortable place. Definitely will be back.