Lindsay was wonderful and is honestly a very nice person. The room was perfect, clean, and so comfortable. He provided information on things to do around town, places to eat, etc. He even accommodated to my vegan diet by suggesting some wonderful vegan restaurants! So kind. He was also very out of the way, and I had plenty of privacy. The location is absolutely perfect being right next to the tram that goes to the city. I have absolutely no complaints. :)