I will never go through this Host again. TERRIBLE communication, and checkin process was horrible.
After being told that there would be a person “Dani” who would meet me and help go through the checkin process. I had messaged them and they explained I needed to pick up keys from a place which is on the opposite side of the city to the apartment. Also they stated that when I am 15mins away from the apartment to message them, which I did. After waiting an hour outside the apartment in the cold, after messaging and calling “dani” and messaging the host there was no reply. I had let myself into the apartment and from the three days I was in Melbourne I did not hear back from the host or “Dani”. TERRIBLE COMMUNICATION AND CHECK IN.
The apartment is in a good location, the water pressure is terrible and the place was tidy.
Overall, I will never use this Host again for other stays through Air BnB. I would urge others to find a different apartment for your holiday.