Using my thumbs to type this so my review will be short.
Michelle was easy to communicate with and was as accommodating as she could be with our requests.
The place is lovely, with good amenities and thoughtful touches (e.g. ear plugs at the bedside, which in our jetlagged state were not required).
Our only regret is that we didn't get full use of the place because we spent most of our free time at our daughter's (the reason for our visit), just a short walk away.
I would definitely recommend