If there is a level higher than SuperHost, Gary should have it. One of the all-time best experiences I've had with AirBnB. The apartment is in a quiet building in a lovely neighborhood, and Gary took every measure to make me feel at home. He was extremely responsive anytime I had a question, and otherwise let me have my privacy. I have a chance to return to Melbourne net year, and I will likely stay here again. All the stars!