Communication was excellent. The apartment was as the photos. Looking forward to our stay until I entered.
Very disappointed that the shower had extensive mould. A lot more than 1 missed clean and a lot more than a “minor inconvenience”. My sister suffers from respiratory problems so it was a health and safety issue. The manager was very responsive to text and cleaner was sent within the hour. Elected not to stay as the chemicals used to clean would of exacerbated my sisters health. Also ice block in the fridge was so large that it took up half of the whole fridge space. Defrosting would of taken at least overnight and groceries that I bought with me would spoil. Disappointing that a total refund was not issued due to the unit not being suitable for rent and health and safety issues raised.