Pretty disappointed with our stay.
Firstly, I was under the impression when it said 11 beds available, that it would not mean a thin uncomfortable mattress on the floor! We were also given only one key between 10 of us.. which meant we had to keep going up and down the esculator to let my staff back in. I accidentally dropped the key between the escalator and the door and it fell through the tiny slot! ( what are the chances!!) when I asked the host if it’s possible to get hold of management so I could locate the key myself and not have to pay the $400 on lost key costs.. i got given a mob number that was constantly engaged.. and an email that I had to pay it within 3 days. When i mentioned I couldn’t get hold of anyone, there was no reply after that from the host. Not very helpful at all.. so I had a restless night on a thin mattress, and I’m an extra $400 out of pocket!