My family and I were disappointed with the size of the space. It was way too small for 5 people. We had to ask for linen for 2 of the beds and make them ourselves, as well as ask for a pillow, 3 towels, a teatowel and dishwashing detergent. We booked weeks in advance and only had crockery and cutlery for 2 ( it was a good room size for 2). There were no instructions or advice on where to take rubbish or other basic amenities. The receptionist didn't greet us or smile once. Our friends had a room booked as well but it was given away on them and they were only notified after they arrived in Melbourne.