Akbar is very helpful. I did not have to spend a lot of time communicating with him and the reservation process went well. The apartment is huge and has a great view as shown in the advertised photos. It is located very close to the Southern Cross station and it is inside the free tram zone. All the attractions in the city is very close to this apartment as well and it was easy for us who were travelling with 2 kids to walk to most of these attractions. If you're travelling in a big group with kids and would like to stay in the same unit, this apartment is perfect for you. Thanks Akbar!