Thanks Emily and Simon.
We stayed there for 4 nights recently and our experience was 5 stars and more.
The location, check-in was all very smooth and easy.
We were accorded great service by you guys especially with quick replies to our questions, flexibility in check in and checkout times.
What you did when the washing machine wasn't working was fantastic and beyond expectations. Thanks for fixing that problem. We do understand machines breakdown but your solution was over and beyond what anyone would do.
Hope you stay booked always. Next time we're in Melbourne, we know where we will be staying
Take care
Manbir and Parminder