We haven't met Rachel in person but she was readily available on the phone to answer all our questions as we couldn't find the rare entrance to the carpark and didn't know how to work the shower. The apartment is at the perfect location, right opposite the pier where penguins go to after dusk and about 30 minutes bike ride to the city center. It can be a bit noisy at night as there is a big road right in front of it but with a pair of earplugs we slept just fine. I would definitely recommend this place for couple of nights stay.