BEWARE! This was probably the worst experience I have ever had when it came to being treated as a guest. After I booked online and had it approved by Airbnb, this host claimed that:
1) She never got to approve it.
2) That the total fee was calculated incorrectly - stating that a weekend rate should also be applied to the booking (later it was proven by Airbnb from logs that I booked before these so-called weekend rates were posted on her profile).
Even then, out of good faith, I offered to pay the increased weekend rate, as my friends & I had already planned out our holiday to Melbourne - there were 7 of us. After her request, I had even sent my ID documents to prove my identity through email. She claimed she never received them (after many attempts of calling & texting her). However, once I sent her a screenshot of proof that I sent her the email through Whatsapp, then she became apprehensive and sent me a rude-toned voice message saying: "Okay, yes, I've got them, okay!"
Now, to confirm that she's okay with the booking, I follow up with a call, to which she says; "I'm trying to get a hold of my husband, he's travelling at the moment". She proceeds to use this excuse for the next 2 weeks (which is strange, because in the 21st century, how hard is it to keep in touch with someone?!) and she does NOT even once mention that it's better to cancel the booking and have my money reimbursed to me.
Even after telling her that our holiday is already booked, so I needed early notice of whether she will cancel it or not - it appeared that she thought the whole world revolved around her. At 3:50am in the morning, on the DAY of our travel - she replied to my message saying "we are possibly cancelling this booking". At that point, I'd had enough. I cancelled from my end and we booked another place with a much better host.
In summary, I have not had a good experience with this host - even though my booking was cancelled. She was hard to reach, very unprofessional and it appeared that she was incapable of doing anything without her "husband". I would give her a negative rating if I could. Hopefully this is a lesson learnt for Airbnb too.