A really nice experience. Location is too good, just 50mtrs from tram and shops. 10 minutes to city in tram. Plenty of on street parking. Nice, clean and cosy place. Dianne was not well when we reached Melbourne and was in hospital. But still she arranged for a very smooth check-in for us. She was easily available on phone through text messages. I booked this accommodation just for myself but one of my friend made his plan at the last moment as well. So i asked Dianne if my friend can stay with me and we will pay extra. She didn't charge me anything for the extra person. It was so nice of her. If i will go to melbourne again i will be staying at her place for sure. Thanks Dianne.