The location is great and the apartment it’s nice but it needs a renovation and the support team will be nice to reply back to the messages of their clients.
We wanted to stay 2 weeks and from the second day we wanted to check out because the apartment was dirty all around , the washing machine didn’t work , the fridge was freezing everything (was at low power mode) and many other problems that I don’t really want to mention.
We were sending messages to the support team and they ignored us, thankfully after a week they send an inspector to check the situation on the apartment so we were finally out.
I am not happy with the solution they proposed but there’s nothing more I can do.
If they will renovate the place (basic level of renovation) and they will respond to their clients will be great to stay and spend your time on that beautiful part of Melbourne.!!