We rented this apartment for one month. It has nice natural light and decoration details. However we believe the apartment isn’t suitable for anyone trying to find a “home away from home”, to live normally, cook and enjoy your stay by being yourself in the apartment. The reason for this is that practically any movement in the apartment triggers the complains of the tenant of the apartment below. We had her addressing us complaining about noise, while we were still bringing our luggage upstairs (hadn’t even started our stay yet). If you are planning on staying for a couple of days only, eating out and using the apartment as a hotel, this might not be an issue for you.
Apart from this constant annoyance of trying to live like in “super quiet” mode, our stay was ok. Unfortunately, I have to mention that our last day has forever marked our stay and our opinion on the hosts.
The morning on the 13 th of November, a family friend and our grandson (2 years old) were visiting us. Since he was falling asleep, we asked our friend to stay with him in the apartment while we went to get something to eat. In this time, two men opened the apartment door (there are two more security doors before this door in the building) and starting harassing our friend, who was understandably scared, roughly demanding her to leave the house and accusing her of illegally staying in the apartment (she lives in a 5 bedroom house in Melbourne). We were shocked at the way they screamed at her in front of our two-year old grandson, completely disregarding the fact that they were frightening a child (who does that?!). When these men calmed down we realised that the problem was that we had misunderstood the check out date by one day (there is a 14hs time difference between Melbourne and our hometown) and we were in the middle on unpacking a one month stay when they were expecting to find an empty apartment. They then took the keys away from her, basically trapping her and our grandson inside the apartment until we arrived, since there is no way of re-entering the apartment once you leave without the keys.
Our family friend contacted my daughter and my son-in-law, who both had to leave work, fearing for their son’s safety. We ended up having to empty the apartment in 45 minutes.
We accept our confusion with the check-out date but the way they managed the situation was completely unacceptable and a terrible finalization of our stay in Melbourne. You can see in every communication that these men don’t go by the Airbnb values, they just want to the most make money out of their properties at any cost. We are never staying with these people again.