The place is exactly like what you see in the pictures. Small, clean and well equipped. I stayed for 2 weeks, having a microwave and fridge was handy.
The Footscray train station is about a 10-15 minute walk away. The neighborhood is an eclectic mix of Vietnamese and African cafes and restaurants. I enjoyed the experience.
I didn't meet Ting Ting but check in and communications were very easy and quick. Overall an excellent value.