Alice was amazing, the reservation done online was smooth and she answered all our questions. We met Geordie (Alice's husband) as he picked us up from the airport. He was a great host, he told us the main attractions and how to get to those places using the map and ensured that we have everything we needed in the apartment.
The apartment was superb, conveniently located, near trams, Flinders St Station, shopping and cafes. We couldn't ask for more :) will definitely return!