Overall the communication regarding our stay was very good and the location is excellent for getting around Melbourne. The room looks as photographed. This particular room overhangs Chapel street, so the street noise is quite significant. It's an excellent location for those who want to be in the midst of it all, perhaps not the right location for us. Unfortunately, we had a mouse come into our room on the first night. The host emailed saying it's possible because it is a busy restaurant area, which I can understand but it was a disturbance to our stay. A caretaker was sent the next day and I did not hear anything from the host after that.