Julia was very communicative in the lead up to our stay, even when things didn’t go as planned. A previous ‘guest’ broke the non-smoking rules and smoked excessively in the apartment.
Julia communicated this to us and explained that the carpets would be professionally cleaned before we arrived. Unfortunately the carpets were still not dry at check in time, but Julia allowed us to store our gear in her apartment, arranged for a refund of one nights rates and supplied us with a complementary bottle of champagne to make up for the inconvenience.
The accommodation was as it was shown in pictures. Lovely and clean surfaces, sheets, towels,etc.
It’s a shame some people think they have the right to selfishly smoke in shared accommodation🙄
We would stay again for sure👍