The apartment was completely different to the pictures and was not clean. There was even human hair on the dish cloth and old food marks splattered on the couches. Also having one key is ridiculous with three bedrooms since you can't even get up to the room without it. The glasses in the kitchen were wet and dirty and there wasn't tea towels to dry used ones with. The bedding is all mismatched and old and the pillows are gross. Simply upgrading the bedding and towels (which there were not enough for the amount of guests indicated) and cleaning the apartment properly would make all the difference. Not impressed.