The place is perfect for 2 people who are staying in the city for few days and want to have privacy. Ezra was very friendly and polite so communication was smooth. He was punctual to meet us to hand in the keys. It was so nice of him to leave a complementary bottle of wine, fruits and coffee. He also provided us with tips of what to do in the city (like the Curtin House Rooftop bar & Hardware Lane Society for brunch) which were great. Location is also fantastic - inside the free tram zone; I highly recommend staying here :-)