From the outset the communication was excellent; prompt and clear. The apartment itself is very new with all the facilities you could ask for. Wifi worked! Very clean and two comfortable double beds in private rooms. Views were sensational to the north and west of melbourne. Location wise you are literally a block across from spencer st southern cross station. Close to trams in terms of getting to other parts of melbourne. Car park is a bit of a rabbit warren but once you get hang of it is fine. Would recommend to other guests without hesitation.