CHOOSE SOMEWHERE ELSE!
We booked 5 days because of great reviews. We came all the way from Western Australia.
Place was very dirty throughout. I have requested a partial refund and was told;
'if I give 5 stars for cleanliness - like others, I will earn credit'.
All other communication was quick and timely. This issue though has days in between responses. Dishonesty like this is unacceptable and ruins the trust of Airbnb.
I had to clean the fridge/freezer (as there was dirt, hair, food throughout including in the ice trays). Microwave, washing machine and kitchen before using. I would have cleaned the entire unit but I had recently had hand surgery. I took photos and will be contacting Airbnb support directly.
Limited kitchen utensils and no cleaning products or cloths. 1 tea towel only. The entire place needs a deep clean. Very dusty, walls filthy & scuffed. Mould in the bathroom and the carpet is heavily soiled. Light fittings full of bugs. The entire building is becoming run down. A lot of gym machines don't work or are very old/cheap.
No lockbox as advertised (even recieved a pin number confirmation in the days leading in) so we had to end a tour we were on and come across town to meet to get keys to gain entry.
Spare linen for my son was not clean so had to wash this also. The controls on the machine are all bashed in so it was very diffcult to use and being a washer/dryer combo it takes may hours to even start drying.
It is very loud all day (more than usual) as there are 3 major construction sites in the direct vicinity. The window hinges and levers are broken in the lounge so don't seal properly which contributes to the noise.
We enjoyed Melbourne but absolutely would recommend you spend your money elsewhere.