The place needs a proper clean, there was mold in the shower and around the bathroom sink tap, it looked like it's not been cleaned before. There was some black hair strands on the bathroom floor. Plus food was left on the top plate in the drawer.
We are allergic to fabric softener and broke out in a full-body rash from sleeping in the sheets, blankets and using the towels as they were all washed with fabric softener. Fabric softener is filled with the most toxic chemicals and causes severe body issues. We had to go out and buy new sheets and towels.
Additionally, we arrived and placed some water in a glass bottle in the fridge. We arrived home the next night and opened the fridge to find the glass bottle had exploded and shattered along with the glass shelf it was sitting on. I checked the temperature of the fridge and someone before us had left it on the coldest setting, and it had frozen my drink which is why it exploded. We contacted the owners and they did nothing to help us. How they handled this was terrible. We did not cause this and they did not communicate with us appropriately. They refused to come to clean it or fix it, leaving us guests in a home with broken glass, nothing to clean it up, and no fridge. They were completely irresponsible and inconsiderate. Accidents happen and we did not cause this, when accidents occur Hosts should be willing to do their part, and they did not. I explained that it was like an oven breaking down or another household appliance and Hosts have some responsibility to attend. However, they said they would charge us to come and clean it. I then emailed them to dispute the fee as it was not our fault, and they ignored me for the remainder of the trip. We were then without a fridge for 6 days.
We took photos of all the issues.