Eugenie, Is a very good communicator and was very responsive to our needs. The contactless check-in worked extremely well with very clear and easy to understand instructions. The apartment presented very clean and is spacious. It was very clear the hosts had put a lot of thought into the basics that guests may need when away from home and catered for that.
The shopping village across the road has a good Coles supermarket, a large Pharmacy, medical centre and numerous other shops, so your everyday needs are provided for. The secure basement parking is great although we did not use our vehicle that much as we preferred to catch the tram into the city which got us into the city centre in 25mins. We used the apartment for visiting the races at Flemington and it worked perfectly.