Terry was very organised.Greeted me on arrival and showed me the apartment.Nice touches like , free bottled water , cereal , coffee and tea etc.Tram cards ,maps and local guides all on display in apartment.Handy location just off main Southbank area by casino.Restaurants and cafe close by.Loft style apartment (ground floor) . Well appointed and unique styling.Clean and comfortable.Some traffic noise from highway but not bad and to be expected in central city.Really enjoyed staying here and will be back.