The location of the apartment is perfect! Situated in a charming alleyway and only a minutes walk from multiple tram stops, a train station, and various supermarkets and stores. There's a great view from the balcony, and the beds are also comfortable. The kettle and hand steamer are nice additions too. Unfortunately, there are few other positives to report on. Minor flaws (which, if only a few, would usually be forgivable) seemed neverending.
One of the biggest weaknesses of the place is the lack of essentials you would expect in an Airbnb, which made a week of living very challenging and sometimes led to unnecessary expenses. No knives, vacuum cleaner, salt and pepper, extra blankets or towels, and minimal laundry detergent, rubbish bags, coat hangers and crockery.
We were greeted by a mysterious gooey substance on the floor next to the toilet, stained walls and a grubby couch. The dishwasher, which we decided not to use, had murky water in it. The washing machine pools water onto the floor when used, and if this was a known issue, there was inadequate warning to not use it. The bedside lamp in one room is ripped up and emits an uncomfortably bright, clinical white.
We were only given half a roll of toilet paper for 7 days between 3 people and only discovered we could get more from reception after messaging the hosts. I think a manual for the Airbnb would be beneficial.
By the noticeably little care and insufficiency of amenities, it sure seems James and Mark rarely personally visit the place. Understandably it's a small space, and some of these criticisms seem minor, but they make a significant difference in the livability of a space. More effort into creating a comfortable and accommodating space would enhance the residence significantly.