Tessa is the best host I've had at an Airbnb (whether I booked personally or attended as part of a group).
Prior to arrival her communication was excellent and she went above and beyond the call of duty to ensure we had everything to our liking and gave us really helpful tips about Melbourne in general.
The accommodation was stunning and all facilities worked without hiccup. She was also incredibly helpful in doing her best to accommodate our preferences/demands.
I recommend her without reservation. Five stars!