We stayed for 2 weeks and enjoyed the place so much, the room was very clean, amenities is complete ( +they provided myki card that we can borrow and top up ourself, netflix tv, electric hot blanket very useful on a cold night to keep us warm, microwave, fridge, etc. ) quick respond when we need something, easy to go because near train station and bus station, Sarah and Hal are very friendly and helpful too, nothing bad to say, very very recommended place to stay at Melbourne!