I'm leaving neutral feedback. When I arrived at the flat I was greeted with a apartment that wasn't up to my experiences with other rentals regarding cleanliness. There was a fine layer of dust in one of the rooms, and balls of hair on the floor in the other, along with dirty splattered mirrors and a ringed toliet. I believe though the sheets/towels were clean, other things were dirty left from the previous person staying. I spent about and hour cleaning in order to feel comfortable with the looks and the dust my allergies went into overdrive. I did bring this to the immediate attention of the host but after communications could not come to a resolution or small refund to cover this error.
Communication wise I found out the day prior I had to pick the keys from another location which is fine but would have been helpful to know earlier since I was arriving at 6 am. 2 hours before the business location opened. Not a bit deal but something for other renters to note if they are coming at odd hours or using only public transport.
I did speak to Bennett prior to leaving this to come up with a resolution but nothing has been sorted. Otherwise, besides no heat (no unexpected) location was fine, and in a safe neighborhood. Overall easy to get around.