Overall a good experience - location is perfect to everything you’d want to see and experience in Melbourne, easy walk to the city and tram stop right outside. We did find the bare necessities were provided, but it was missing things like a bath mat, face towels, extra towels etc & the couch looks like it could do with a good clean too! We did find the check in process a bit of work if you are taking PT. They were very accomodating to having us book last minute, which was appreciated! Cheers