While the apartment was as good as expected, the lack of communication from the owner was a little concerning. When I first booked he sent an extremely long list of over-the-top rules for the apartment (No more guests than 2, sorry mate but my elderly mother visiting during the day for my birthday isn't going to harm your apartment). After booking, any questions I asked would generally take 3-5 days for a response. I also had to pay $10 just to pick up the key from a 7-11 because the lockers he usually hires weren't available. Why am I paying $10 if you didn't pay for the locker? On check out, our clocks were stuck on Qld time so we were a little late (less than an hour) - however he was banging on the door and saying how busy he was cleaning apartments that day, when he was obviously just waiting for us to get out. He could easily have gone to another apartment first while we gathered our things if that was the case. It seemed communication was only important when it mattered for him. We also tidied up the kitchen well, but according to his giant rule book, everything had to be back in place as it was (I rinsed everything and put it in the dishwasher). So what is the cleaning fee we pay for then? I enjoyed the stay, however would avoid it in the future simply due to the long list of ridiculous rules from the owner. One lift was also out of order and being a 40 floor building, there was a constant long wait to get a lift going up or down. I'm sure he'll write a ridiculous response back because we don't get a right of reply - however you only need to see my previous reviews to know i'm essentially a perfect tenant.