My trip was for business, and Sergio met me outside the building as arranged, and checkin was very smooth and easy, which was great as I was in between business meetings. Sergio arranged for an ironing board to be delivered whilst I was out to dinner with colleagues, which was great (ironing board is a permanent fixture now i believe). Apartment was as shown in the pictures, all the fittings were fresh and nice, shower was good. This apartment is a great replacement for a hotel for a business trip, and has the things that most business travelers are looking for, and is cheaper then many of the hotels in the area (including the low quality hotel my colleague was in)