Penny (and her friend Noirit) made our stay very comfortable. We felt welcomed and had all we required. We did encounter a small issue, however Penny responded in a very caring and efficient manner and made every possible effort to rectify. We found Penny very honest, helpful and personable which gave a nice touch to our stay. Her home is chic and cosy and within walking distance to major shopping and eating areas. Although we stayed over a long weekend, we did not encounter any outside or neighbour noise issues. We were a party of 5 and fitted nicely, with her apartment to ourselves. Definitely return when in Melbourne again, if available and have recommended her place to another short term stay family. Very happy first time airbnb users. Thanks Penny.