The stay is pretty comfortable with everything you might need if you're new to the city or are here on vacation. It can seem a bit small for two people if the stay is more than a week. The location is definitely convenient as you can get a tram from just outside the building (also it comes under the free tram zone). There are neighborhood sounds at night from outside the building that might disturb you if you're a light sleeper. However my friend and I were mostly just amused by the late night strangers' conversations and enjoyed our overall stay.
Shelley and Cherie were quick with their responses and help with everything we needed and are kind people.
You won't regret booking this place as your temp home in the city.