Ellen's place was a perfect stay for our family, the apartment was very clean and bright. The Richmond and Abbortsford area is a great place to explore and it is not too far from the city. There is a tram stop right outside the apartments and it took about 20 mins to get into central Melbourne. Ellen was in regular contact and was quick to reply to messages, we didn't get up meet her but her father-in-law welcomed us, showed us the underground parking space and the apartment. We made daily use of the pool too!