A fantastic location but unfortunately very disappointed by the service we received from Someer and the Houst team. Upon arrival the toilet was not functional and it was clear that if the apartment had been cleaned at all between the last guests leaving and us arriving, it had not been thorough. We contacted Someer immediately regarding the toilet issue and we received rather non-committal replies from her ‘support team’ saying it would be remedied as soon as possible. We then struggled to get in contact the team to follow up on the issue as the phone number they provided went unanswered multiple times and they were generally unhelpful when they did respond. The issue was not fixed at all and we were unfortunately left with a broken toilet for the entirety of our stay. We have come away very disappointed by what would otherwise have been a pleasant stay in a great part of Melbourne.