From the day we booked this place Melanie and Stephen have gone out of their way to make it an easy and comfortable stay. Very quick correspondence, flexibility with check in/out times and Oj/milk in the fridge were all added bonuses that made for a comfortable stay. Despite the cold Melbourne weather the accomodation was warm and cosy, and despite being located on a busy road we didn't find it very loud at all. It was very clean and the decor is lovely (I especially like the black and white patterned floor tiles in the bathroom)! My daughter and I had a wonderful stay here and we will be back for sure. Being next door to Milkwood was another added bonus. Delicious coffee and food! Yum!