This has indeed been a five-star experience. We felt very welcome, got so many tips on what to do and visit (and even tourist materials and book excerpts), got help with the luggage, laundry, understanding Aussie mentality... The list is too long to name everything :-) The room and bathroom are clean, there is space for clothes, bed is comfy, wi-fi perfect, all is as described. The location is very good, great connections to city centre (walking or tram). Thanks for the nice artsy gifts, they are really beautiful. (And the green tea!)