I was very disappointed with the service we received. We reported an issue with the NBN unit (internet) beeping every 15mins. I had to google myself how to stop this but could only silence it for 24hrs at a time. The management company said it would be resolved but I never heard anything more.
Was very frustrated with the arrangements for the key pickup and it was stressful not knowing the day before what the plans were and it meant we wasted a day hanging around (the management company was 30mins later than they had arranged), the cleaners had not attended the property and we lost a day.
Also with regards to washing clothes, whilst there was a washing machine and powder, there was no clothes line for us to hang clothes. Not everything can go in the dryer so we had to buy our own clothes line - especially when staying 7+ days you need to be able to hang clothes out.
As a side note the bins in the hall were very smelly.