The apartment was dirty! Finger prints on walls and FILTHY around the skirting boards of the bedrooms. Dust all over the fake plants. Cleaners obviously not doing their job and Kate obviously doesn’t care. Wasn’t given a remote to access parking that was included, I was lucky that another resident was leaving as I wanted to enter but I wasn’t offered an alternative until 3 hours after check in so if the other resident didn’t let me in I would have had to source and pay for my own parking elsewhere.
When I informed Kate of the situation she told me she would assist me when checking out to get my car out of the parking building, I texted her 2 hours before check out and got no response, when I called her 30 minutes before check out she had turned her phone off and never bothered to contact me after to see if I actually managed to get it out.
I was lucky enough that after waiting for 10 minutes another guest/resident was entering and opened the building garage door.