I have absolutely no idea how this woman has so many good reviews.
Let me tell you about my experience.
We booked her place for 4 days and on the second day of our stay, I got a message from Autumn at night(9-10pm) saying that there is going to be "scheduled" maintenance. I'm a guy who doesn't like last minute things like this.
So the next day, while we were outside maintenance, was done. and I got a message from Autumn again saying not to take a shower if possible during our stay( are you f##n kidding me?)
During this time I got another message from Autumn saying that If I don't carefully clean the table and put kitchen utensils exactly to the place that I found before I leave, I will be charged extra. IMPORTANT NOTE: CLEANING FEE WE paid FOR BOOKING WAS 103$ FOR A 40M2 UNIT.
Yet this women is telling me that If I'm not being careful I might get charged extra. don't get me wrong I'm an OCD level clean guy but getting a message like that really pissed me off and her impudence to even say something like this is without any reason is beyond me.
all the kitchen utensils were covered in dust and were dirty and the oven was not working and there was no fitting sheet for the sofa.
AAAND HERE COMES THE FINAL: I got another message from Autumn saying that I should check out at 10 am (which is absolutely fine) and literally at 10 am ( I mean literally 10.00) someone came knocking the door. For god's sake give a breathing room of a couple minutes, who does that? She doesn't care, customer, when she sends someone for 2 hours maintenance but can't stand someone to stay even for one second more in her place.
After all this, she had the courage to ask me to give her 5 stars. I was just speechless because she didn't even realize what she did was wrong.
This woman should not be an Airbnb host and she is literally everything Airbnb stands against.
I've immediately reported her to Airbnb and thank god they took care of things really fast.