The unit was clean and comfortable with stylish and simple decor. Check in was easy as was access to the unit. It is in a great location close to shopping and the beach. It was a quiet street. Although you can hear the neighbours they were not an issue even on a weekend. The bathroom was good with a nice shower and I found the bed to be comfortable. I did not get to meet Emma but her communications were clear and informative and she left a note and booklet on the area that was helpful. I travelled by train and it was a short walk to two stations plus a bus.