Communication from Maria was great. She advised of check in details the night before we arrived. We were to contact Nicky if we had any issues. Our plane was delayed so we contacted Nicky to keep her informed of our arrival time. She was on the footpath out front when we pulled up. The unit was clean and pretty much as per the photos. The unit complex is modern and very quiet. No traffic noise. The location is excellent for what we were looking for. You are spoilt for choice for good cafes.