The host is great! Good stay good location good people. However during our winter stay in the house the hot water got cut off after 2 of us shower where we have total 5 of us in the family ( 4 adults & 1 baby). Lisa responded quickly early in the morning to get Nathen to fix it. However I believe that Nathen can't do much about it, because it happen more than 2 nights during our 1 week stay. Other than the water heater issue. The house is a perfect stay!!! I believe they will fix the water heater issue ASAP.