We stayed here as a family member was admitted into the Alfred and it was too long to commute back and forth.
1) communication was so slow, had to call many times to ask if my room was confirmed as it said pending on my app.
2) the split system does not have a remote (someone else mentioned this in the review) so there is NO heating or cooling in the main area however there is a plug in heater in one of the bedrooms
3)the washing machine is NOT connected to water… so you cannot wash your clothes.
4) the shower was basically cold and kept changing temperatures. We could not shower our child incase it randomly turned too hot.
5) location and cleanliness is 10/10
Overall it was a good place for what we needed and would stay again for the price we paid.