Our stay on Hardware lane was great. Michael was extremely accommodating when our travel plans had to change. Check in instructions were very clear and he was very responsive. He went above and beyond during check out as we had to store our luggage a little later than expected.
The apartment itself is hidden away but very accessible. It always felt secure despite being in the heart of the city. Two of the bedrooms do back onto another lane way but we hardly heard any noise at night. Access to Netflix is a nice bonus, as was some international wall outlets and USB wall outlets scattered throughout the apartment. Water pressure is great, just be careful not to turn the shower on too high as it could flood through the doorless shower.
Would stay again and recommend to family and friends.