Our stay was very disappointing.
The toilet set is broken and loose.
The hand basin in the bathroom is blocked and it takes forever to drain. After brushing your teeth, all the spit waste just sits on the basin for hours till it drains.
The people who make up the beds do not fit any top sheets on. There was only a bottom sheet and a doona on both beds. This is not only unacceptable, but is completely disgusting.
One of sliding doors in the study room is off its rails and will not open or close.
The front door is severely buckled and warped, it jams against the frame.
You have to pull on the door handle so hard, it just about comes off in your hand.
To get into the apartment, you have to slam your complete body weight against the door for it to open.
My wife could not open the door at all.
If there was an emergency in the building and my wife and son had to leave urgently, they would have been trapped inside the apartment.
After informing the support staff of this dangerous situation, they asked that we email them a video, which we did.
We received a reply saying they will look into it, then they just ghosted us. No phone call, no text message, nothing.
This was extremely poor form from the host.
This apartment deserves a one star review based on our stay.