The room has a big bed and bathroom is clean. However, the room has heaps of cobwebs on ceilings and no soap in the toilet. We did not have internet and we understand that it was out of her control. However, when we asked her to compensate us due to lack of internet which is important to us because we are doing a course during our stay, she was very dismissive, argumentative and do not listen to reason. We also requested for a fan since the room was pretty warm and she asked us to pick the fan. Her attitude towards us was unreasonable and not pleasant.