We booked with Barbara and the house was lovely. Bigger than in the pictures with two adorable cats. However we were informed 3 days out that she and her boyfriend would be there as well. Despite us booking the entire apartment we had to share and still pay full price. Very frustrating. She was condensing when offering a 'free' cancellation, which wasn't much help so close to the middle weekend of the Australian Open. Barbara is 'not running a business'. Obviously transactions through AirBnB don't count.