Anna's communication was great and accommodated us to drop our gear early which was helpful when you are tolling two children around. Location was fantastic and central to all of st.kilda and short walk to the tram. Great little place for 2 adults and 2 children who shared the sofa bed. Murphy bed was also very comfortable. There was enough room for us. we could make toast and a cuppah. no problem making a proper meal if you need...we just spent our day out so wasn't at the place much. was a well suited for travellers and would come back again.