Excellent customer service and help overall, main reason I chose this hotel was for the view which was great and as described. The room feels bigger than what the photos show as well as the pool which the photos don't do justice. Surprisingly quiet overall despite construction happening right next to the hotel building (in the morning it could be heard but not too disturbing). There were minor issues like the safe battery being flat on arrival but this was fixed promptly within 20 mins. The TV was also not connected to the hotel internet (it wasn't working with the TV) and so I had to use my own phone hotspot to connect it.