The place is an older apartment with a few flights of stairs leading up, which is not an issue for us, but the place was very, very untidy!! We were stunned upon entry, Unfortunately there were piles of papers, boxes of makeup, undies (togs?) and washing on a clothes airer in the lounge, a pair of walking crutches leaning on the lounge wall, the sofa was very stained and smelt, the kitchen kettle was covered in grease, dishes left in the dish rack, the shower had a bit of black mould, the fridge was dirty with expired milk in it, probably not for our use anyway!! Though it would have be nice to have a cup of tea after arriving from interstate at midnight. I understand this is Kimberley's home, but didn't want to see ALL of her personal belongings everywhere!!
Our actual bedroom was clean with clean towels provided.
Generally, the overall appearance of the apartment was cluttered, messy and rather unclean. The couch is stated in the listing as another bed to use but it's very stained and I wouldn't recommend it!
Kimberley offered to come and "put the washing away, and clean the kettle" after we mentioned the state of the place to Airbnb, but we decided to decline since we'd be in the apartment at the time she said she could come, as she was a bit rude and grumpy on the phone and I really didn't want to meet her.
She told me perhaps I should've stayed at a hotel instead of her $60 a night Airbnb. Care factor about our concerns I felt were ZERO.
Communication about wifi passcode and car parking wasn't very clear either. Being a bit blind the WIFI code was quite hard for me to read under the modem. Apparently secure car parking needed to be organised in advance, though I couldn't find instruction to this before we arrived, and Airbnb couldn't find the information either. I felt any offer to rectify the issues where only a Band-Aid fix because we mentioned it to Airbnb.
if the only issues were off street car parking and not being able to read the WIFI code, big deal! Its a great location, and accessible to everything we needed. Unfortunately, it was a pigsty!
We've stayed at some lovely Airbnb's for the same price as this place before ( which are also people's homes) that have lovely touches like complementary shampoo, conditioner, milk, tea, coffee etc and a little welcome pack to greet you. None of that is necessary but it goes a long way!