Our stay at the Killawarra House in Healesville was supposed to be for our bridal party but due to the circumstances of this year we had to move our wedding date but decided to take our family to the Airbnb anyway as we were unable to move our accommodation booking.
Unfortunately, I believe we have dodged a bullet. When we arrived, we were faced with a house that was far from clean. I understand the house would have been empty during the lockdown period, but I would expect that a house within this price range would be cleaned properly before our arrival. Some family members who suffer from hay fever and allergies suffered severely because of the state of the property.
I have never given a negative review for anywhere we’ve stayed before but this was unbearable… Unbearable to the point where we spent our whole first morning mopping floors, wiping down benches, cleaning toilets, and removing dead bugs from the floors and window ledges.
A couple more things of note that hampered our stay…
Floors, walls, bathrooms, window ledges and the kitchen were all unclean with dust, dead flies, and moths.
The toilets were “stained” underneath the seat as if they were not cleaned after previous visitors, the bathroom mat was dirty and unwashed.
The doona covers had stains on them and bedrooms overall were so dirty, we found bugs, cob webs and an unused tampon under one of the beds which shows the lack of effort when cleaning the house.
The Black Spur Bar was even dustier and we know it hadn’t even been wiped down or cleaned as the lock doesn’t work from the outside with the keys provided. One of us had to climb over the external wall to unlock the door with the key from the inside and climb back out when locking the door when checking out.
There were countless other cleanliness issues and we have photos and videos to back up these comments.
As you could imagine if this was our wedding weekend as planned, being faced with a property this dirty, it would have been more than upsetting. I am not sure if you hire a third party to clean your property but if this house were as clean as it should have been, we would have loved our stay, so I would highly recommend you consider changing your cleaner if this is the case.