As a first time Airbnb guest and traveler to Australia, I was unsure as to the proper protocol during communication. Robert made me feel at ease every time I would update him on my flight itinerary that was all but solidified. He was graciously accommodating when we missed our connecting flight from Sydney to Melbourne.

Upon arriving three and a half hours later than scheduled, Neil was patiently waiting to greet us warmly with some history and tales of Melbourne past.

Overall, this is a warm flat in an excellent location that allows you to easily see Melbourne proper and its surroundings with ease. I highly recommend it and look forward to my return.