Paul was rude on booking the apartment, questioning our reason for staying.
I am a 45 year old male, married with 3 kids who was staying with my elderly father. Paul thinks we're going to throw a party in his apartment like teenagers. We are extremely disappointed with his service and we felt uncomfortable and insulted with his questions so we cancelled the apartment and Paul wouldn't provide a refund. We are now unlikely to use Airbnb in the future due to this experience.