The check in process is super easy, the owner was great always got a quick response to questions. Room is a beautiful boutique style studio with high ceilings, very comfortable bed, shower/bathroom was good, also had a small fridge and microwave. The locations perfect right on chapel st so plenty of good food/shopping and close to public transport. I would say the only downside was that the entry door to the building is a large metal door that is extreanly loud when it closes so come 6am it will wake you up as everyone is leaving. Would definitely stay again!