Tolga promptly refunded my remaining stay following the bug incidences and was very respectful and considerate about it. If you are looking for a chill place (cleanliness and sound-proofing aside), the apartment is in a great location just outside the free tram zone and tram stop so good value for money if you are in and out of the CBD. The room matches the description and has great natural light with large, north-facing windows.