We arrived into a lovely apartment with all that you will need for an airbnb apartment. Comfortable bed, washer and dryer, laundry liquid, dishwashing liquid and a good heater from the air-conditioning unit. Location was very convenient from Richmond train station (2 mins walk). Location was near coles supermarket and also many cafes for a good brekkie in the morning. My girlfriend fell ill and Jo was very responsive and helpful when I asked her for advice on nearby doctors and hospitals. She even checked back after a few days to make sure my girlfriend was fine :) overall a wonderful stay and I would love to come back again in the near future!