After a last-minute cancellation of our pre-booked accommodation, we were able to snap up Elissa & Mat's apartment with a moments notice. They were very communicative, even though it was a last-minute booking, and made us feel very welcome. A supremely clean, very well-equipped, and superbly located apartment in Melbourne, with everything you need and more. With two-bedrooms and a study, there is ample room for families to sleep, both a shower and bath with separate toilet, and the light-filled living space had everything we needed. With trams, cafes, restaurants and shopping at your doorstep, it was perfectly located within the Free-Tram-Zone, meaning we didn't need a car nor did we spend a cent on transport for our entire stay. The only small downside was the noise from nighttime street-cleaning and construction, which meant I needed my earplugs at night, but this is what you'd expect staying right in the heart of any city! Using the KeyNinja service meant that both check-in and check-out were easy-peasy, and the hosts were great at responding to our questions. Ours was a quick two-day visit just to take in a show, but it would definitely suit longer stays or family groups. Would definitely stay again next time I'm in Melbourne! Thanks so much, Elissa & Mat.