This was a great room for what I needed. Hosts were friendly and easy to communicate with when I needed. Room was clean and comfortable. Bed was great, heater worked well (which you need in Melbourne in winter).
The only reason this has 4 starts instead of 5 is the location. Shane and Nuan are up front that it is close to a train line, however if you are a light sleeper you might find this an issue. It's practically next door to the railway crossing and the station so is noisy at times. The room is very private, with binds and curtains, but it obviously won't cut the noise all together. There's also 24 hour construction going at the moment as an overpass is being built so there was noise from that too. The hosts did provide ear plugs, which was very thoughtful. I did just want to mention it though in case you are a very light sleeper and can't use ear plugs. Otherwise this room gets 5 stars!