I would highly NOT recommend this apartment. Don’t get me wrong the apartment is beautiful but the host is the most rude person I’ve ever come across. I booked this apartment 6 weeks before and I struggled to get a reply out of him every time I messaged him. Sometimes it would take 4 days for him to reply sometimes a week. I understand that life gets busy but if you’re hiring out your apartment you need to engage and communicate frequently with your customers. Secondly, Victoria went into a lockdown hours before I was meant to check in and the host refused to give me a refund which I understood although I was upset as I work hard for my money so I asked if I could just reschedule the dates and said he could not do that and refused. Now tell me this, how can he not even slightly be reasonable and do something that is going to help out another Victorian who has suffered from these lockdowns financially as well as mentally. I wasted my own hard earnt money on this apartment and he couldn’t even do the right thing and give back something to me. He was also extremely rude about it and hardly considerate.
I rang up air bnb and they told me that MOST of not all air bnb host will happily refund your money however, this host didn’t want to even help me out in the slightest way.
I will never ever book on air bnb again, this has really let me down. Especially since Victoria have struggled and been through enough, I thought the least he could do it help out another Victorian but no.. all he cared about was money. He told me he doesn’t make profit on this and needs the money which I understood but he could of AT THE LEAST done something for me. I’ll never use air bnb again. Every host should have the same rules around refunds as it’s really disheartening.
Please guys, read the T&C’s before you book this air bnb! I wish I understood more, I wish I never booked! He was really rude and couldn’t explain why he couldn’t give me a refund. He speaks awful to women and even used disgusting language.
Please don’t book you will be very highly disappointed.
PLEASE DONT BOOK!