Alison had explained clearly the instruction to access to the unit few days before the stay. The check in/out was easy. The unit is cosy and has a big kitchen and dining place. The warmer in living room and dining hall are perfect for chilling April. We were actually worried about the our friends staying in double room because there was no warmer in the room. Fortunately the blanket is warm! For the toilet, we got to pay more attention to it because there are 2 access paths and there is no lock in both path. In overall, the experience is a definitely a good one!