Upon arrival I was dissapointed to see that the apartment had not been thoroughly cleaned, dust and random objects under the chairs, cracks in the walls, fingernails on the carpet, minimal kitchenware and a poor odour around. The check in instructions were not given prior to arrival which was supposed to happen. I had to call twice at the time of check-in to receive the instructions which was stressful. It was a good location in CBD otherwise but in terms of cleanliness and communication, that was pretty poor...