Alex was there to meet us at the front of the building. The apartment was great, just as the listing stated. Fantastic views, clean well equipped apartment with everything we needed. We were able to prepare our own meals at night have breakfast before we went out for the day or whatever, it was great. Alex was contactable at anytime during our stay. The position was great, right on the tram line for free tram travel around the city, but also great for walking. Across the road was the shopping centre with everything at your fingertips. Great place to stay, lovely couple and lovely for them to provide food and beverages on our arrival. Lovely touch. Would certainly stay here again. Made our first trip to Melbourne very memorable. Thanks Alex and Kelly