I'm not one to write reviews but after our experience and reading some other reviews - I urge anyone reading this to seriously re-consider booking any airbnb with this company!
I had chose this for the location and budget. We were travelling with another couple. We were attending another childhood friend's wedding and decided to make it a long weekend to catch-up with old friends.
This trip was tainted from our first day because of the something completely out of our control.
Here is why?
- only one set of keys
- 30minutes for our scheduled check-in, call from the company they cannot access the apartment because the keys had been locked inside the room
- Could not find a locksmith (or public holiday rates?)
- Had to relocate
- Told 9pm check-in - arrived to find no keys
- Came back at midnight - no keys
- On hold - no answer
- Cleaner walks out after midnight with keys (unaware we were checking in)
- No phone call back from company to check in with us
- Exhausted and unsatisfied