Penny was a very friendly and forthcoming host. She was everything I was informative and very helpful. I stayed on the sofabed and privacy was not an issue except on the last night when guests turned up in the morning to drop bags off. Penny was in and out of the front door - which opens to the lounge i was sleeping in, dealing with them which was nice of her for them, but bad for me who was trying to sleep. Had a minor issue with hot water as well which should possibly be looked into.