Adriana was prompt in communications and tried to help in any way that they could. Apartment was right next to a pay tram stop and 15 minutes walk to free tram stops in CBD downtown. Plentiful amenities including breakfast and local attraction info were nice bonus. I would recommend bringing indoor slippers. Having only one key to access the lifts and car park is not as convenient for guests exploring separately. Other than that, this apartment is a great location to downtown.