Our Host Roméo was in contact the week before our arrival and arranged to meet us at the front door of the apartment block. He offered to carry up our luggage to the 24th floor. Upon arrival he gave us a guided tour of the complex including the pool and steam room and explained the apartment rules. He gave us our own key and we were given free access at any time to the apartment. The apartment was spotless and our accommodation excellent. We would happily stay with Roméo again.