Our stay at Kim's apartment was like a home away from home. Although we never met Kim she was great host and provided detailed instructions for check-in. We loved the apartment! The location was perfect for exploring the city. The apartment is in the heart of Melbourne, close to all transportation, wonderful shopping and great cafes and restaurants. The bed was low to the ground but comfortable, the shower hot, and the kitchen contained all necessary equipment; although with all the great restaurants and cafes nearby it was hardly used!! During our extended stay we did not get a change of bed linens which we think should have been available. The washer/dryer combination unit was very small and one load took a long time to wash and even longer to dry so we had to take our clothes to a laundromat. Other than that the apartment was comfortable and quiet.