There was no prior communication regarding where the car park was, or specific directions from there. This cost us 1/2hr of driving around trying to work it out and then lugging our luggage to the wrong lift.
More info regarding the apartment may have been helpful- what level the pool is on ect.
There was old food in the fridge, rice on the rug, and the place is not what I would consider clean. Mould in shower and dust all over shelves.
The pillows were not pillows that you comfortably sleep on and there was no hand towel.