Phil is an excellent host!! He goes above and beyond to ensure his guests are fully accommodated for! I booked this Airbnb for my mum who was visiting from Canada. She stayed with Phil for two nights while I was away with work. This was my mum's first stay with a host and Phil made her so welcomed! He offered to drive her to the nearby Chadstone mall, invited her to watch TV with him and his friends (she loves the Voice too!) and gave her detailed directions and advice on touring around Melbourne!! It meant so much to my mum to have such a kind and reliable host and it made me feel good that she was so well taken care of. Would definitely recommend Phil's place to anyone coming to Melbourne!!