The floor-to-ceiling windows offered picturesque views of Melbourne skyline. From sunset to sunrise, it was just spectacular. The apartment was in a convenient location. Although there was no onsite parking, we parked at Crown casino which was less than a 3min walk to the apartment if you take the alley way. The check in/out process was easy enough.
Unfortunately, it ends there. The luxurious feel was robbed by broken fixtures, a dusty apartment and greasy windows. The walls and light switches also had many marks and stains. It lacks the basics - bath mats, hand towels, coffee, tea, bottled water. The bath towels provided were very thin and worn out, the toilet paper were cheap and the soap dispensers in both bathrooms were empty. Expecting your guests to hand wash the dishes without dishwashing tablets (whilst charging a cleaning fee) is unacceptable. The furnishings were cheap but adequate.

Communication was subpar. We received more information from the reviews and people that live there than the host - sights, parking, access to pool/gym, food, etc..
It is such a shame as the furnishings and cleanliness does not match the gorgeous view this place has to offer.