Check in was easy and the host Angela was accommodating. Her friend Cici was there to greet me. The location is close to everything.
The spilt system does not work and there was no hot air blowing out. I attempted for a few hrs on arrival to get it to work. I also had issues with the tv and remote. I contacted Cici who came to look at both. I arrived back at the unit while Cici was trying to fix the tv. I was told to change the channels on the tv instead of the remote. Cici turned on the small wall heater and explained the spilt system was taking too long to heat up.
That night I was cold and the wall heater was doing it’s best to warm the unit but unfortunately not enough to be at a comfortable temperature.
The next morning I messaged Cici. I was told that both the spilt system and wall heater are working fine and the day before when she checked, the split was blowing hot air (this is not true because it wasn’t working when I got there and that’s why she turned on the wall heater and I noticed there was a portable aircon in the lounge room so that is a indicator that the spilt system doesn’t work)
Cici said she is sure the living is room is warm and suggested I wear warmer clothes and for me to check the balcony doors incase they are open.
So the rest of my stay I was unable to heat the unit to a nice temperature and it made my stay uncomfortable.
It’s cheaper accommodation I understand that, but Melbourne has been getting temperatures of 6 degrees so I hope this problem is fixed for the next person. Even the smaller things like having to use one old small Kmart towel for 4 days which included using this for the pool, not having a top sheet for the bed so your sleeping just under a blanket (this is unhygienic), and being able to simply just watch tv and be comfortable, these are the simple things you expect when paying for accommodation. I would not stay here again. I don’t complain much but I felt I had to post this. There is nothing worse then being cold for your whole stay!