Would be good if host could provide the instructions to collect the keys prior to arrival for future guests . There was a lack of communication on the day of arrival. We texted and tried calling the host multiple times with the number provided a few hours before arriving but there was no response and we were left stranded outside the apartment for almost an hour before deciding to call airbnb for help to contact the host. Luckily airbnb has been successful in contacting them and the host was very helpful in communicating to us later on. Besides this incident, everything in the apartment was great. The place was clean, heaters were strong, rooms were spacious, parking was easy and has a convenient location.