The apartment was very clean and tidy upon arrival and the communication from Chris was excellent too. Our flight landed after 21:30 long after the reception desk hours. Chris was very helpful with contact details on the afterhours key collection arrangement and that helped us a great deal. This was and wont be our first visit to Melbourne, it was beautiful. The apartment is also very close to free trams that take you through the whole city centre. The Victoria market is also very close by and we stopped there every morning.