There was great difficulty with organizing checkin, great difficulty with communication with numerous different people, I was given phone numbers in different states and countries that rang out or were disconnected, lack of coordination etc etc. We never did receive the second set of keys asked for and promised to us multiple times which was very inconvenient and time wasting. Promises were made then no one got back to either me or the other person staying with me.
Then to top it all off checkout instructions were incorrect. I had turned the knob to lock the door on my way out as instructed just as I received a text asking me to leave it unlocked. I nearly locked out the cleaner!
It’s a shame because the apartment is in a great spot, quite well appointed. It just needs better coordinated management.