The apartment was nice and well decorated. We really enjoyed the view from the 29th floor and enjoyed a comfortable stay. We were disappointed to be told that the pool and spa floor was unaccessable, as this was one of the main reasons we had booked the apartment. We did get a 20% refund and Alijan did communicate promptly and helpfully. I have rated 4 stars as it seems that the pools accessibility has been a common issue with guests, otherwise the apartment was 5 stars.