Both Jacob and Verges were particularly helpful in responding promptly to all my queries before the trip. There was no problem in getting the keys to the apartment; check-out procedure was also seamless. The studio apartment was clean and has everything you need for either a long- or short-term stay. Overlooking Etihad Stadium and Docklands from the balcony, the apartment is conveniently located just 5 mins by foot from the SkyBus terminal at Southern Cross Station. The neighborhood is full of places to eat and drink, and Flinders Street is just one train stop away. I could not have asked for a better place to stay and would definitely recommend to friends!