The positives - the location of the apartment is good, and Chammy was wonderfully responsive. When we needed new towels, she had someone drop them off in half an hour and was very flexible with check-in. However, I would not stay here again - the apartment was very small and the carpet and furniture very dingy and worn, not like the photos. There was an odd unpleasant odour in the apartment and quite a thick layer of dust on the bedside tables. There were very few amenities (no hair conditioner or paper towels). Furthermore, there were renovations we were not made aware about in all the common areas (lift and hallways) that meant there was tarp and plastic everywhere.