Pros:
- really brilliant location - lots of restaurants/cafes around, easy to get into the city (tram number 58 or train from South Yarra), both were about a 10 min walk from the apartment
- unit was right above a shopping mall (had a woolworths/priceline just there). There were lots of shopping on Chapel street
- check in and check out was easy
- view of the city and water was nice (we were on the 22nd floor)
- wifi was good (was able to video stream)
- included cutlery/kettle/dishes/microwave/fridge
- heater worked well
Cons
- apartment was very sparse (did not have that homey feeling that most airbnbs do) and the walls/carpet/furniture looked aged - I was expecting this due to the reviews I'd read so wasn't too shocked but it did reduce the overall enjoyment of being in the unit
- little plastic toiletry tubes - while these are useful, it encourages more plastic use (can be replaced by larger bottles that can be refilled)