Eduardo is very communicative and fast response. The check in was smooth, he let us check in at 11am. The location is superb, just in front of tram and queen victoria market. However the lamp in the bedroom is broke (but change in next day), tv can not be operate untill us leave, the towel hanger in tha bathroom is broke. Its only 2spoon meanwhile its 4people stayed there. But overall we still enjoy there. Thanks Eduardo!