Pro’s:
-The location is perfect for access to Smith street, with so many dining and retail options at your doorstep
-Shannon was very responsive and helpful with any messages
-the house really is one of only a few options in the area, and is ideal for small groups with 3 bedrooms AND 3 bathrooms
-the house is very quiet despite its location to a busy neighbourhood
Con’s:
-the house is a bit ‘tired’ and has clearly been used by a lot of guests. No major damage but lots of little things were noticed eg. marks on walls, loose door handles, grout needs a good clean. We realise 3 bedroom houses in this area are hard to find, but for the price we probably expected a higher level of finish
-the deck and backyard area needs a bit of love. There had been storms in the days before checkin, so a bit of mess was expected, but the area does need a good cleanup. Also, the empty giant cardboard box for the new TV was still just lying in the backyard - not a good look.
-unfortunately we couldn’t access wifi for our whole stay. Shannon was really responsive and helpful but unfortunately we still couldn’t get it working. It’s a new NBN connection, so hopefully this can be resolved for future guests
-2 out of the 3 showers are impossible to use without flooding the bathroom. This is a design flaw more than anything, but just something to be aware of
-the alarm! We set the alarm off when we first entered the property and could not figure out how to switch it off. Check in instructions told us to look for the house remote, but we had no idea what this looked like so it took us a good couple of minutes to eventually shut it off. Perhaps a laminated photo of the remote as you enter the property so you know exactly what you’re looking for could be helpful
Overall we really enjoyed our stay, and the location was unreal, but we just wanted to be honest about some of those little things that took away from the premium experience we expected based on the price. Some of these things are easily addressed, and would have made this a 5 star stay for us.
With all that said, if we needed accommodation for 5 or 6 people we wouldn’t hesitate to book again, as this really is one of the best options in the area.
Thanks Shannon