The apartment is in a great location. The entry instructions were clear once we got them. The problem was we were advised 30mins before the scheduled check-in that the room wouldn't be ready for another hour. I appreciate the owner apologised several times, but the reality is that there was 5 hrs between the previous check out and our check in which should be more than sufficient time to prepare/clean the apartment.
The apartment is a good space and more than adequate for a couple for a short-term stay. We had some issues with cleanliness and maybe are pedantic, but finding long black hairs in the bathroom sink and stains on the towels is not acceptable.
It's the first time in using Airbnb on over 20 occasions that the experience did not meet our expectations.