The cleaning of the premises seems quite good but does not cover the overall very worn and tired premises, there is quite a dusty/musty smell which triggered allergies for my daughter. The home needs some solid work in areas - some examples: the kitchen (around sink) has peeling paint and is in a poor condition, broken hooks, the running water in toilet in the ensuite, poorly repaired hole in laundry door, broken blind cords etc. A number of windows had wood chocked in them, presumably to stop break ins which was not very reassuring. The communication around the dishwasher breakdown was disappointing and there was no discussion around trying to fix it while we were there despite happening early in the two and a half stay.