Kris has made the check in and check out experience very smooth. He touched base with me two days before and sent me all the check in details that I need to know. On the day of the check in, it was 43 degree heat in Melbourne. When we checked in, the AC in the room was on, which made it nice and cool. I think that was very thoughtful and good hospitality on his part. The place is really close to the train station and South Yarra. Overall, we really enjoy our stay in there.