I had a great stay at Alicia's apartment. Info was provided prior to check-in regarding the process which was easy to follow. The location was easy to find from Southern Cross railway station and ideal regarding its close proximity to the local tram stop which falls within the free tram zone. The apartment itself offered everything I required during my visit: the building feels safe and secure, the Wi-Fi was fast and stable, the amenities were in excellent condition, the shower had good pressure and kept a consistent temperature, the bed was very comfortable, and the view from the apartment was great. On occasion, you can hear the wind as it gusts around the building but this didn't detract from a great experience: I'd happily stay at Alicia's apartment again.