Location, and accommodation was great and as-described.
Confirmation of booking/check-in "verification" was a nightmare. Despite having a confirmed booking weeks in advance, I was then asked, 2 days before my stay to provide additional information:
-Names and ages of all guests staying at the property
-Where you are travelling from and the reason for your stay
-Expected time of arrival
- Email address and phone number should we need to contact you
- Proof of your vaccination and of all the guests that would be staying in the property
-After I had given this, I was then asked to send through copies of both of our IDs (despite also having to give them upon arrival)
- After I had given this, I was then asked to verify my airbnb profile (with photo, legal name and address)
- After I had given this, I was then asked to change the name on my airbnb profile to match my legal name.
At this point i objected, and they relented.
All of that needed to be done before I would be given check-in instructions.
Completely inappropriate and unprofessional for Atira to hold check-in information hostage 2 days before my arrival after I already had a confirmed booking. If they required that information, this should have been listed in the house rules, and/or gathered before booking confirmation. What would I have done if they deemed my answers to be unacceptable? Try and find another place to stay with only a day's notice.
The most unnecessarily complicated process I have ever experienced.