This is my first time in Melbourne and Susan has made this a very welcoming stay!
Susan was very friendly, and she was quick to respond to my questions and gave detailed directions on how to get to her place, which was very helpful. She also made sure I have what I needed. There is a very detailed guide in the room which provides information for both your stay and places to eat etc.
The room was very comfortable. Both the room and the bathroom were clean. There is a beautiful living room with a balcony where you could enjoy the sunset. The apartment is very close to the train station, which would only take you a few stops to get to the city centre. It felt safe to walk alone from the train station to the apartment at night.
As mentioned by previous reviews, the room does not have a lock, and you would not be able to use the cooking stoves. These were not issues for me at all, but you may want to bear these in mind if these are concerns for you.
Overall a very pleasant stay. I would definitely recommend Susan's place!