We just got back from a wonderful 7 nights stay in Jack's place. Nice host and great apartment. Communication was easy as Jack is friendly, prompt and provide quick response. Apartment was clean, and conveniently located right next to southern cross station and in front of tram station. The place is fully equipped with everything you need and even more. Netflix, dishwasher and wifi are all working great. We will definitely choose this accommodation next time we in Melbourne.