I booked the Etna Cottage for four nights. Pre-arrival communication was through Airbnb and email, and was adequate and prompt.
Overall the cottage was clean, comfortable and very quaint. my son especially enjoyed the jacuzzi which was very good size in a rather small toilet.
The location is great; most of the gardens and parks are within 10-15min drive from the cottage, making it easy to do day excursions.
We are not giving it a higher rating because:
1) it took two days to get the WiFi to work and I had to reset the modem myself. It's a small problem that a more proactive service attitude would have more than made up for.
2) the kitchenette is old and hard to use (I did end up cooking more than I thought I would as restaurants were full and very expensive). Blunt knives were a hazard to the user.
We didn't use the split unit much. There is also a fireplace which didn't get used as it wasn't that cold. If you are visiting in the colder months, it should be warm enough.
You could easily miss the entrance to the cottage but Nickett provided clear access instructions beforehand.
We would still recommend this property; just make sure you do your homework before booking this place. If you want a comfortable place to stay the night, and do not expect to cook, this is adequate.
p/s: Probably a good idea to make reservations at the restaurants you want to eat at, regardless of time of the year.