The host was very easy to communicate with and the apartment was in a convenient location. The rooftop pool was lovely and had great views. However, the airbnb was very subpar and did not seem to match the information available on the listing. The listing states that basic amenities such as toiletries (shampoo, soap, etc) are available and that the kitchen is well stocked. We quickly realised this was not the case as there were no tissue boxes and pump hand soap, there were only small sample size toiletries in the bathroom that were not enough to cover 3 people over 4 days. The kitchen did not offer tea or coffee that wasn't old. Further, the carpets had large red and brown stains, the doona was stained, the couch was stained, old, worn down and in need of replacing, the shower did not heat well and the water pressure was weak, and there were no extra blankets available. Overall, we are not quite sure how this Airbnb retains a plus rating...