So, I was unsure whether to be completely forthcoming about myself, and my partners stay, but I’ve always been one for honesty.
Upon arriving, we were blown away by the incredible view. Overlooking the city, and Docklands, incredible.
But then, we went to the bathroom to find a massive blood stain across the bottom of the toilet, hair in the sink, hair on the ensuite floor, and dried toothpaste near the door handle.
When bringing this to Paul’s attention, to his credit, he contacted cleaning and got it all cleaned pretty quickly. But upon communication afterwards, when I advised of my obvious disappointment of cleanliness and asked for a partial refund, Paul responded by saying that he checked the apartment 20 minutes earlier and is a ‘stickler’ for cleaning, advising me that it’s not something he would of missed. In my opinion, that’s calling me a liar. On top of that, he declined in giving me any sort of refund.
A day prior to my check out, Paul offered a small refund ($50) for the inconvenience, which I appreciated, but feel this was something done in hindsight, rather than something that should have been done at the time.
The bed is a bit small for two people, considering it’s only a double, and even though there is a washing machine, there’s no dryer. So unsure where you could dry your clothes. There’s also an iron, but no ironing board (that I could find).
Apart from all this, our stay was lovely. Unfortunately, we wouldn’t stay again due to the experience we had, and the lack of some amenities.