The apartment is spotless and very comfortable. The apartment offers everything and more than any visitor will need while staying in Melbourne. The host, Natalie, is super friendly and provides lovely 'extras' such as fruit and breakfast essentials. She was easy to communicate with and it is clear to see that the visitor experience is important to her and prepares the apartment with visitor comfort in mind. I loved staying at this apartment and look forward to booking again with Natalie on my next trip to Melbourne.