The communication, location, and overall stay at the apartment was excellent. My wife and I brought our 3 year old and 7 month old, and it was perfect. The place has everything you need for a young family, and they seem to keep odds and ends that previous guests have left in the kitchen - amazingly convenient if you need just one ziplock bag or some essentials. During the stay we used the washer/drier, which was also very convenient, and the laundry sink is the perfect size to bath a bub.
I highly recommend this place if you're looking for something with easy access to trams and good family facilities that doesn't break the bank. Really impressed with the value we got here.