Andy was very nice and helpful host, very responsive with messages as well :) The apartment was lovely and spacious, perfect for a family vacation! The location was very convenient to tour around the city! Just across from the train and tram station (within the free tram zone that goes around the city), the DFO factory outlet are just 15 mins walk away as well:) there are heaps of car rental places around the area, will definitely recommend renting a car for a few days to drive down to great ocean road!