Jack and Willie were wonderful hosts - warm, very responsive, helpful and kind. The apartment is exactly as shown in the photos and a nice place to come home to after a day out. It is not new, but everything works well. Bed and sofa are very comfortable. The area and building access felt safe and secure. Location is also perfect and convenient for easy access to anywhere within the city. Can't believe how easy it was to hop on trams 86 and 96 from right at the entrance to the building. 96 took us straight to St Kilda's beach too. Had a lovely stay and won't hesitate to recommend it to friends.