Loren and Ruth were very friendly, approachable and laid back. Loren was super quick at replying to emails in advance of my stay. Very homely feel. They didn't crowd us at all and if I needed to contact them I could text or call if they weren't in, or leave a note. Knowledgeable about local info like transport and eateries. Excellent location. I wouldn't hesitate recommending this accommodation to other people.