Kelly's place had a great location with Melbourne CBD. Self check-in was simple. Amenities were also good but residents let us know that the spa has been broken for 1 year now - this was disappointing as we were really looking forward to using it. Sauna worked great. General cleanliness was lower than expectations, but Kelly was direct and prompt in organising a refund for the cleaning fee. Overall would recommend for location and promptness of host.