On the day of my stay I messaged and phoned Shani over the course of several hours to get the check-in information with no reply. This was during the check-in time between 2pm- 4pm, then I called her one last time at roughly 5pm and she answered...seemed confused and then informed me she was going to have to cancel without any explanation. However, she did not cancel the booking online forcing me to contact Airbnb for a refund. I have no clue about the home as my stay was cancelled, but I would warn anyone thinking of booking to be careful.