We had a very enjoyable stay, and Maria and Antonio were very accommodating. We'd let them know when we were arriving, and they met us just as promised. They showed us all that we needed to know about the apartment which included info on the gym and how to access a really cool roof area where one can have a meal or glass of wine while looking out at views of the city. The apartment is new and in a great location just down the block from Federation Square and Flinders St station. It was really easy to get around from there either using the city circle tram or just by walking since it's so centrally located. The apartment came "fully loaded" with AC, a washer/dryer, wifi, a full kitchen, etc. They even provided some refrigerator staples. Overall it was an excellent choice for us, and I'd recommend to anyone visiting Melbourne.