TOO MANY SURPRISES FOR MY LIKING.
The place has more potential if Suzanna steps down and lets someone else manage it.
Her complacent and poor communication skills drives the place to dirt.
NOTE
- Check in times & accessibility aren't the same as listed. This comes from my experience of waiting over 6 hours to check in - simply because she forgot. (NOT HELPFUL when your travelling from overseas)

-Suzanna's poor organisational skills left me stranded at 1am in the morning cause her family member decided to clean the house earlier during the day and locked the inside door of the entrance - which the guests don't get given a key expect for the outer door of the entrance.
- She is an environmentalist and expect a speech about it on your arrival and also to indirectly add more rules during this process.
- Not all amenities as listed are available for you leisure.