I'm not sure where to begin. I've been a loyal user of Airbnb since 2016, never have I had a worst experience than this time, including a time in Cambodia where we lost power multiple nights in a row.
Right from the get go, check in was delayed by over 30 minutes. My elderly parents and I stood out in the sun and heat waiting for instructions to be sent, attempts to call the host directly were ignored. Only after contacting Airbnb support did we get a response from the host.
The rest of the stay was also littered with problems, we found a used wet hand towel in the guest toilet by the mirror. When we attempted to take a shower after a long day, the shower proceeded to flood after about 20 seconds of water, upon further investigation it looked like there was enough hair caked in the drain to resemble Chewbacca's armpit. After not being able to shower, we tried to brush our teeth in the ensuite bathroom sink, only to find that it too enjoys being a swimming pool.
Also, no bins?