Jenny was very helpful and always replied promptly. The breakfast goodies in the fridge on arrival were a fantastic bonus. The apartment was clean, tidy and had a lovely homely feel. Everything you need is there - plenty of cutlery, crockery, cooking utensils etc. Lots of local information brochures and getting around the city was a breeze with the tram line right outside. Great location and will most certainly stay again. Can thoroughly recommend.