Kate is an excellent host who went out of her way to make us welcome. She was prompt on all communications and questions and provided excellent advice on attractions and directions to places we were visiting. We arrived late (3.30am) but had no issues with gaining access to our home (away from home) which was very reassuring. A personal welcome greeted us, and Kate promptly assisted us when we had difficulties during our stay. Our 4 day stay in Melbourne was made all the better and memorable because of our accommodation.