Check in video instructions was clear. Location was easy accessible in free tram zone, walking distance to QVM and to nearest station at South cross. It’s near the city but peaceful and little traffic and cars along the la trobe street. Lovely cozy place that makes us feel so at home. Audrey is responsive and text to check on us ensuring we are all good. Thank you for allowing early check in and our baggage storage before we hit off to the next location. Totally recommended!