Beautiful views, great location. Close to tram, food and shopping. Nicely decorated but very much needs an update or maintenance. Things were falling off walls, the corners of some of the rugs were raised - my auntie tripped on one, by the looks of it she wasn’t the first
The dryer was in use when we came in and full of line. We didn’t use it but the hair straightener provided has electrical wire hanging out and is held together by putty.
Not well cleaned at all - dust and dirt had been moved around by a mop, not vacuumed or swept up before hand
Internet was slow so the Netflix kept on cutting out. On a busy day, in the CBD, check in is difficult if you’re driving as you have to find parking outside in order to get inside and to leave you need to get your car out, park outside then bring the keys back in
There should also be a stay manual provided maybe, as good as the communication was - it would’ve been helpful to have a welcome package mentioning where extra blankets, towels etc were