The hosts were lovely people and were both friendly and pleasant. We really enjoyed seeing some of the animals on our arrival including: pigs, birds, deer, and sheep. When we were in the actual accommodation we were incredibly cold and the space had one electric heater to heat the whole space. We recorded the temperature, and it ranged form 6 degrees Celsius to 9 degrees Celsius until we left early. We raised the cold with the hosts and we were asked if we were using the heater correctly. Yes we were, and it was not powerful enough to heat the space at all. The hosts shut all the blinds in the place and said it would get warmer with them shut but this had little effect and we were left with no view of the farm or the hills. We kept our coats on all evening, and even whilst we were eating our meal prepared by the hosts, and when we went to sleep. We have a toddler so this was a stressful night for us and we left as early as we could to get home to warmth. It wasn’t a memorable experience for us and we will be much more careful when booking accommodation again. Being a Superhost myself, I know how important it is to have sufficient heat for guests and especially small children. This place would be fine in summer and the animals are fantastic. It was a real shame not to have adequate heat. The second double bed was also unbelievably uncomfortable and hard and like sleeping on the floor. We were offered a discount on another booking through the company managing this Farmstay, but in reflection, I think we should have been offered at least half our money back given our experience. We did also message the company ‘ Get out of Town’ in the middle of the night from 2 am onwards explaining our situation, and received a response only on the next day when we had arrived home. This was apparently due to the company being newly established and coming to grips with the system. All in all, some positives and some negatives. The food the hosts cooked was very good and highly recommended .