It was a very comfortable experience. Nicole made it a point to make sure the keys were passed to us even though we could not meet on the first day. When we entered the apartment, there were small but kind gestures that surprised us and made us feel welcomed -- fruits, bread, comfy cushions in the living room and bedrooms. During the week she also dropped by with a hair dryer without us requesting for it-- a plus! The place is really near Flinders Station / City tram and made it convenient for us to travel out everyday. Really a place I would call home in Melbourne.