Gail is quick to reply to every question we asked or help out in any way possible. The house is accesible to anywhere you wanna go be it walking or by tram or car. Very near town. No issues with parking your car any time of the day or night. Very quiet neighborhood which is very suitable for people who wanna stay near the cbd without the hustle and bustle of the busy environment. Walking distance to ngv. If you're willing to walk abit more, it is also accesible to crown's casino and flinders train station. The tram is also nearby just behind the house. Convenience store and coffee place is also less than 2 minutes away making this apartment very convenient and best place to stay in Melbourne. For tourist, Gail has also placed brochures and planned routes to all the touristy places in the apartment so we didn't even need to contact her during our stay! Thanks for letting us stay at your house! Highly recommend this airbnb if you're coming to Melbourne. Will definitely stay again here!