It's a good value for money..And Nikki is very reactive if necessary. The apartment is clean and quiet, in a very good location of Melbourne (place with free transport ). Everything is in a walking distance. The pool / Jacuzzi is a real plus to relax. bed is very confortable, and tv/internet are very good. Only one thing to get a better housing: Kitchen needs to be better equipped...Anyway , we recommend without hesitation..