My parents stayed at Des's place as their first Airbnb experience and it totally exceeded their expectations. They got in very late at night and Des's instructions to enter the apartment were clear and easy, and they were welcomed by a clean, spacious, well equipped and beautifully decorated apartment.
The location was perfect for them. The driveway to access the apartment parking spot was a little tight, but they always managed to find street parking. They had a little trouble getting the Netflix going but even though Des was overseas, he was really quick to respond and helpful.
If the opportunity comes up, they would definitely stay here again and I think this experience has definitely converted them from hotels!