Worst experience I've had in an airbnb.
The messages began as I stepped off the plane, the key pickup point was over 5 blocks away in a restaurant. Not convenient at 8.30 at night, the host said she would meet me to give me the key at the apartment instead. I was thankful I did not have to walk so far at night to get it, what a nightmare, and also dangerous, with my luggage in tow, after dark. The host continued with message after message, asking how many people would be staying, telling me they had locked one of the rooms. I found this strange because the listing was for a two bedroom apartment.
I found the host to be extremely cold and cruel in behaviour. Not the kind of host you want on a holiday. Bothersome, intrusive and rude. There are even insulting messages from her, which I have ignored.
There were no sheets on the bed.
The host explained that there were two mattress protectors on the bed and that was perfectly "fine", because the top one was "new". I have a dust allergy so this was not suitable. I told her I would buy a sheet in the morning. She then insisted on coming to the apartment to put sheet on the bed, wanting me to remain downstairs while all my personal belongings were in the apartment. I declined to remain downstairs, in favour of staying with my belongings which included my wallet and personal effects. Upon entering the apartment she accused me of breaking a lock to the second bedroom, which was clearly damaged long before I entered the apartment. The screws were missing and the plaster around the mechanism thoroughly damaged already. I weigh 55 kilos. It is laughable that I would or could force the door open. Also, as a solo traveller, I wasn't worried that the second bedroom was locked, I was, however, annoyed at the false listing of a two bedroom apartment.
She then proceeded to tell me not to light any of the scented candles that were "display only". I told her she probably shouldn't use them for display and to remove them. Clearly a very unpleasant discussion.
The balcony was so dirty that when you walked on it, it left footprints in the dirt, and dirt on your feet. the furniture on the balcony consisted of four broken camp chairs that the host insisted were "for donation, and none of my concerns and I shouldn't have opened any of them". They all contained rubbish and cigarette butts, and there was nowhere to sit. The balcony also had sections full of ashes and cigarette butts.
DONT BOTHER WITH THIS AIRBNB OR HOST.
I had to CALL airbnb. Never happened to me before. I have requested my money back, for the way I was treated, for the filthy apartment and the inaccurate listing.
ALL IN ALL A COMPLETEPY TERRIBLE EXPERIENCE
DO YOURSELF A FAVOUR AND BOOK A NICE HOTEL.
I put my dishes in the dishwasher, towels in the washing machine, the rubbish in the bin and made the bed. And I will never go back. not if you paid me.