Chitra was a lovely hostess that looked after all of our needs when asked. Like previous reviews, the key is a bit of a trick you need to learn but it doesn't take long to master it! The house is a great place for four people and there weren't any issues in terms of space or living there, but it is basic in the style of the space and the building it is in. If you plan to use the kitchen ask how to connect the dishwasher!! The pool is really great too, and it was nice meeting some of the other tenants at the pool. The parking spot was really handy since we had a rental car, and if you're planning to go to the city and have three other guests that can split the payment, it's actually cheaper to travel via Uber (about $2pp one-way into the CBD; PT is about $4.10 for an adult).