Vicki was a fantastic host, from the very first contact Vicki was extremely helpful and made our first airbnb experience wonderful. We arrived very late at night and found it very easy to get in to the chalet and it felt like we were coming home. After looking at the photos of the chalet for such a long time we felt as though we knew the place inside out before we had even arrived. The little touches made it so special, having fresh milk for our morning coffee was great and walking in to find the fairy lanterns on made it so magical. We are recommending the chalet to everyone we know and can highly recommend it to others that are looking for some time out. My sister and I stayed there together for a 4 day weekend and it was just perfect, the location is great....fantastic restaurants nearby and the tram is very close. We can't wait to stay there again!