I never met Darren so cannot comment in regards to him. I stayed at this AirBnB for one month, until I could find a property to stay long term, as I just moved to Australia. The hosts are lovely, both Barry and Parinya are very nice and kind people. There are some things in the place description that are not accurate though.
I would definitely not describe this place as a "5 star plush, opulent suite". The house is outdated and looks a bit older than in the photos provided. There is no aircon in the bedroom, there is a fan. And there is no central heater, there is one electrical heater. The room isolation is quite poor, so you will feel very cold during the night and very hot during the day. You do not "enjoy uninterrupted views of the Melbourne city skyline", the property is very far from Melbourne city centre and the view is actually interrupted by the house in front and some electrical cables. I did not use the walk-in wardrobe as it was 1/2 full with things from the hosts and I did not want to mix my things. There is a dishwasher in the kitchen but it is being used as a cupboard, so you have to use the sink everytime. There is no hot tub, you have a bathtub on your ensuite. I did not have breakfast provided. There was one small water bottle provided to me when I arrived and there was 2 boxes of chocolates and 1 pack of biscuits. Some tea sachets and instant coffee jars. Cow's milk, which I cannot drink, and 3 different jam jars on my fridge. There was cereal available on the kitchen cupboard but I did not feel comfortable using it as it felt like it was from the hosts. So I would say that no, there is no complimentary refreshments and breakfast available in the property. I had to buy it myself in the nearest supermarket that is a 14 minute walk. The property is quite far from the Melbourne city centre, you have to constantly get on the tram or on a bus, or get an uber. The neighbourhood is very dark at night, there is barely any light in the streets and the walk to the closest train station (Burnley) didn't seem safe at all, specially for a female. Sometimes there were visitors in the common areas without me being informed, which I think wasn't very nice. I do consider that this property is overpriced for what it actually offers.
Good points about the property:
• The kindness of the hosts (Barry drove me to the supermarket once; He did offer to drive me in other two occasions but I didn't want to bother);
• The fact that you have a bedroom with an ensuite, so you do have some privacy and you have a kitchen where you can cook your own meals;
• There is a washing machine and a dryer in the basement and they provide you with detergent and conditioner, which is good for you to wash your clothes and the bed linen and towels.
• They were able to receive and store one of my suitcases that arrived one week before me, which I am very grateful for.
I decided to leave the property two days earlier as I found a suitable place for myself and it was available to move straight away. There was no one at home at the time I was moving out, so I did not manage to say goodbye. I tried to ring Barry twice but he did not answer the phone. And I was not contacted by Darren or the Hosts ever since.