The apartment is very nice with a great view from the 25th floor. The bed and sheets are very clean and comfortable. The location is wonderful, near the Southern Cross station and the light rail is almost in front of the building. You can get anywhere easily. The pool and exercise room are also nice.
Customer interface is handled by a management company. In order to have a great experience, never respond to them with a text, always telephone. When you make an appointment (to get your keys or to get something fixed), the people will not show up if they don’t get a text/call 15 minutes before the meeting (and the texts don’t always get through). They don’t bother to call if they are not coming. This happened to me 2 days in a row, where they simply didn’t show up (they said they didn’t get my text). The reason, they explained, for this behavior is that in the past they had come to the apartment and the customers were not there. Also, the management company does not have a set of keys so if something needs to be fixed, you must be there to let them in.
The sofa and carpets are clean (with small stains). The shower is clean but I found it a bit slippery so I would recommend bringing some shower shoes or flip-flops.
Overall, I would recommend this apartment (as long as you call, don’t text with the managers).