Taj has been most helpful and very prompt in his communication. No complaints at all in this aspect. As for the apartment, it has surpassed our expectation with its spacious and family oriented layout, absolutely suitable for my family during our stay in Melbourne. The location is also spot on, strategically located in the heart of CBD and a short walk away from major malls and amenities. I will not hesitate to recommend Taj and his apartment to friends and families who may be visiting Melbourne. In fact, i'd list the apartment as my top priority for my next visit there! Wholeheartedly recommended!