What you see is NOT what you get
Healesville is beautiful and the town and nearby attractions make it a must see place to visit and stay.
We booked Bradshaw Cottage for our 1st wedding anniversary as what we saw on offer was exactly what we wanted. A small, intimate and romantic cottage with a fire and spa. Everything looked perfect.
Unfortunately what we got was a dirty, tired property in a state of disrepair. Considering a $50 cleaning and $60 service (unsure what this is supposed to cover) charge are additional we would expect the property to be immaculate.
There were cobwebs all over and some look like they had been there for a very long time (despite numerous $50 cleaning fees from previous customers), the bathroom ceiling fan and light don't look like they have ever been cleaned, the bedding was very old and tired, there were numerous holes in the walls and architraves that had not been repaired, paint peeling on the ceiling, cracks in walls (understand the cottage is old but this should be looked at), too much clutter in the kitchen and bedroom/lounge, no proper cupboard, the spa jets barely work and it no longer has a proper lid, the garden area around the deck is very poorly maintained, the deck is rotting in certain areas and the bread we got for breakfast was mouldy and had to be thrown out.
As much as we loved the area there will always be the disappointment of the accommodation which is such a shame as the opportunity to make it very special only requires some TLC and thought into what people want out of it.