Paid $6000 for two rooms for one month. Would not even lend a vacuum and mop to clean floors. Was literally told to go purchase a vacuum and mop if we wished to maintain a sanitary environment during a pandemic. Staff and especially manager are dishonest and rude. Cannot believe that rather than address and resolve an issue they would blatantly lie to you and come up with a ridiculous excuse to justify the total lack of customer service.
A broken meth pipe with a bag with a white substance found under the bed i had been sleeping on for almost a week and thier response to that was we cant control what previous customers leave behind. Still no vacuum.
Advertised as tv connected to internet. They failed to mention that internet needed to be hotspotted from your phone according to the terribly rude receptionist who constantly cut you off when speaking then when you finally got a word in her response would be "im really busy wait until the manager is in" which according to her could be "whenever". I have truly never experienced such horrible service in my lifetime.