Great communication, let our son collect keys before we arrived due to a late arrival flight.
Apartment was great, everything we needed for a months stay and the location was perfect for St Kilda and the trams both south and into the CBD and onwards.
Exceptionally clean and tidy, can't fault the place...ok, one drawback (for the wife, not me) was the daily/nightly noise from the bakery next door but as a bread fiend I knew they were baking great bread for the morning!
Great pub across the road as well.
5 stars across the board from us. A great big thank you for making our stay in Melbourne comfortable and stress free.