The beds were very comfortable and Cosy and the heating in the main living area was very effective. The cafe downstairs was superb and the neighborhood , despite appearances , was friendly Unfortunately the place was not suitable for my eighty year old mother as we had to climb up forty steps to get to the apartment. The shower was small and my mother did not feel safe as there was no rail to hang on to but the water was good and hot . There was a note telling us that the TV was not working and we also found that the ironing board had no cover and the clothes horse was broken . Had there been a fire there was only one way out and that was down the 40 steps .