Tiffany was very quick with her responses however when checking out she tried to charge us twice for a late check out even when we bought the late checkout and paid for it 3 days prior to checking in. At 10am when normal checkout was she requested it again. The spa and pool however were beautiful which made the price tag worth it. Apartment was small but cosy. Whole apartment was quite clean but some stains in the bedroom carpet. If it wasn’t for her trying to get us to pay for the late checkout twice it would have been a nice stay!