Stephanie was super helpful and responsive, she kindly arranged early check in and late check out which was much appreciated as we had flown overnight on the red eye and were tired upon arrival.
The gym sauna and pool facilities were excellent I used them daily. The cafes in the complex were fantastic, the full English breakfast as Kitty Burns was amazing. The 109 tram stops right outside and takes you into the CBD about 20 minutes ride. Rooftop sunset views over the city are unreal too although the spas are a bit old and need a revamp - heavily chlorinated and not as nice as in the complex next door which you can use instead. My wife and I hired bikes in town (as you can’t hire them locally) and rode along the Yarra to the Convent just past Abbotsford and enjoyed a wonderful vegetarian meal at Lentil As - a cosmopolitan pay what you feel cooperative - the ride in and out is about 30km and is along the Yarra trail.
Coles and IKEA over the road too, great food court Malaysian curries were top).
We crammed so much in, 4 days at the tennis and the best champagne buffet breakfast we’ve ever had at the Sofitel on Collins. Stephanie’s place is highly recommend. We hope to return in the future.