Overall cleanliness of the apartment was below poor, found old McDonald’s food containers underneath couch, used woman’s makeup, items of clothing, and more food wrapping and used candles under the bed in the bedroom. Also bed linen was not clean including items in the wardrobe. Not enough towels for the stay and communication from host was poor upon leaving to which we couldn’t get the car from the carpark as the cleaner took the keys promptly, and worst of all, chewing gum stuck to the couch in the lounge room which I had to remove myself. Air conditioning/heating unit would not work for entire of day one, until I reset myself. Would have expected a more diligent cleaning especially during a pandemic of this kind, chewing gum stuck to the couch from someone’s mouth is not acceptable practice. Apartment was perfect other than the cleaning, which was a shame.