This was the first time I used Airbnb and I am so glad that I had chosen to stay at James' place. It is a pleasant experience for both my son and me. The location is fantastic as it is so close to the city center and the shops and buses and trams are just 2 minutes away. The room is much more than what we would hope for. It is very clean, pleasant décor, full of light (which I like so much) and the view is great. James is a wonderful host. He was always there to help and give helpful information and made us feel completely at home. I have been working in international 5-star hotels for 10 years plus, but I would say the experience that we have from staying at James' place during our trip to Melbourne is absolutely more than a stay in 5-star hotel for not only the quality but also for the warm hospitality of the host. We will definitely stay at his place whenever we come back to Melbourne.