Alex is very polite and quick to respond. Check in process was very easy and straight forward. The place is also at a great location with a nice view and very clean. Unfortunately my stay was at a time when the weather was 37 and 35 degrees so the apartment became very hot and unbearable - there is no air conditioning due to it being a heritage building and the fans just blow the hot air around. There are no fly screens either so having windows open means mosquitoes can find their way in.
I would definitely book the place again in the future if the weather is below 30 and not muggy.