For all the obvious stuff, staying at Phoebe's place was fine. Five stars for most things. The place is very compact, but efficient and things work.
However, it didn't start well at checkin, the keycard was kind of glued into the lock with this hard tacky glue. I misplaced this keycard which caused some dramas as the previous tenant also lost their keycard. At one point Phoebe thought we might have to replace the whole lock she wanted me to pay for and get a locksmith in, then another keycard magically appeared in the mailbox from Phoebe. OK!
I ended up getting a little dot of clear superglue on the couch thinking not much about it. Phoebe got a quote for $1000 to reupholster the WHOLE couch, which was quite an old custom couch. I questioned the quote and she wouldn't allow me to get another quote and forced the issue into airbandb support, where I eventually paid half, which I had previously suggested. I wasn't impressed with Phoebe's willingness to communicate and negotiate about this. Yes, I made some mistakes as we all do sometimes, but I felt there were glitches here and hope Phoebe be a bit more amenable with future guests when things might not go smoothly.