This apartment is conveniently located in the free tram zone, and right opposite Southern Cross Station. The main shopping area in Melbourne (Emporium, Melbourne Central, etc.) are only approximately 10 minutes away by tram, and the Queen Victoria Market is only about a 15-20 minutes walk away from the apartment. Further, if you are looking to explore the other parts of Melbourne, there are numerous bus stops with direct buses situated in the vicinity of the apartment.
The Complete Host team was quick in responding to our questions and requests. They took the extra effort in helping to locate my ring which I left in the apartment after check-out and arranging for it to be returned to me in a convenient and prompt manner. Much appreciated.
However, one minor feedback/question is the use of the fitness center - we discovered, on our own accord, a fitness center on the 5th floor of the building and am puzzled as to why we were directed by the Complete Host team to another fitness center that was further away and shared amongst the other apartment buildings in the area. This fitness center was more crowded and not as clean as the one on the 5th floor. Perhaps, it would be good if the team would direct guests to the fitness center on the same building moving forward?