We had a wonderful stay at sams there was 9 of us in total but we never felt cramped . When we left the key back in a safe place and went out in two groups Sam noticed and was quick to give us another key so we could manage our groups easier . Sam was able to accommodate our car at last minute also with clear instructions on how to access the car park. Sam was always quick to reply to messages if needed for anything at all. It was wonderful to have access to the balcony and to see the city from outside. It was also great to be able to find all the trams and trains with just a short walk just as Sam had listed . We were also pleased to have the washer dryer as with 9 people there was plent of that to be done. The kids had a great time in the pool between expeditions which was a great way to relax and rest all our legs .