Rafael was a lovely host and the apartment was great for our purposes of wanting to be right in the city centre. It was a great starting point for getting around Melbourne. Rafael was great at communicating ahead of our arrival, letting us know when he would be in and leaving contact details. The room was very clean and tidy, we were given towels which was great and having our own bathroom was also a plus. We had our own key fob during the stay and could come and go as we pleased. I would absolutely love to be back and highly recommend Rafael and his hosting skills :-)