This place is a little run-down, with e.g. the shower floor dissolving.
It's generally the little things that are missing. For example, the batteries for the heater were empty when I arrived, so I was freezing the first night. It doesn't help that the bathroom and kitchen floor has no carpet and is freezing cold.
Barbara responds within a short period of time, but is usually unhelpful or sidesteps the question. E.g. when I asked her if someone else is also using the internet - it's really unbelievably slow - she chose to not answer the question.
Later, it became very apparent that somebody else was using it