This apartment was in a perfect location for us as we have family in Spotswood. It was clean and all the basic equipment was good (for instance clean plates and mugs, lots of towels). The double bed slats had come away when we arrived and we couldn't work out how to make the aircon/heating unit work but Michelle and Cameron were very prompt and helpful in sorting those things out. Disconcertingly, there is a large crack in the living room wall, one of the window panes is cracked and there is a large gap (4.5cm) under the front door to the outside for which Cameron provided a second draft excluder (which helped when we were in the property but not when we were out). The living room tilts down towards the kitchen so the water in the sink doesn't run away properly. Spotswood has some great cafes and bakeries (recommend Candied and Doyle&Sons) and is a good base for getting into Melbourne as the train is very easy.