Although I didn't get to meet Kris for the duration of my short stay, safe to say he is an angel from heaven as he was extremely understanding and accommodating to my situation and needs even though they could've been a little bit far fetched. The actual room was amazing, modern and contemporary just as shown in the pictures and the attention to detail was next level. I could have payed double the price for less of the experience and quality at any other 5 star high end hotel chain. This place is truly a gem and will definitely book again next time with my partner if the need arises.