I'll highly recommend Bill's place due to
1. Location - easy access to anyplace in Melbourne through Southern Cross Station or Tram.
2. Very thoughtfully organised, there were plenty of amenities.
3. Quietness
There was a minor issue, perhaps due to the Christmas holidays, there used to be congestion in the lifts and the wait period was sometimes very long during morning hours. But I believe this is something which is beyond Bill's control and very particular or dependent to certain time periods.