this Airbnb is managed by a company which takes away from what Airbnb used to be about.
impersonal service, spammed with emails and text messages (we stayed for one night and received 13 emails and 7 SMS)
Had to send copies of our IDs and fill in online forms (again Airbnb used to be simple)
Check in was inconveniently at 3pm had to ring 30min prior to arrival. So rang at 2:30, got a computer system then ultimately a voicemail twice. Got a call back and met the person who had the keys at 3pm. another photo taken of my ID and was handed the keys, only to be told the cleaner hadn't cleaned yet and it would be another half an hour, the cleaner arrived during this.
We had to get our toddler down for a nap so the cleaner did her room first, then the rest of the apartment. cleaning took an hour.
There is no aircon in the bedrooms only pedestal fans, one of which didn't work.
the batteries were almost flat in the remote, we asked for more from the cleaner who said she'd get more and didn't.
There was no doona cover on the king bed there was a bottom sheet and a top sheet with a grubby doona inbetween. there was a stain in one corner which looks like blood.
There is mould all through the ensuite shower.
high chair was filthy.
globes missing out of both lamps in the Queen room.
holy cow. the absolute worst Airbnb experience we've ever had. Will definitely rethink using Airbnb in the future and will absolutely never use one that is managed by readyset apartments or any other company for that matter.