Without a doubt the best place we've stayed! James and Jack have been extremely helpful and although I didn't actually meet them, their assistance and thoughtfulness throughout our stay made it very easy for us.
From suggesting White Night to advising public transport and their list of recommended restaurants really made Windsor an exciting place to be and sometimes it felt like going to the CBD wasn't necessary.
Just a word of advice, if you're renting a car you will need to park on the side of the road. There is a grey building that seems to be under construction, even though there's parking there avoid it and try to park a little closer to their home. Our rental got damaged by someone swiping the side and left some pretty bad dents which we're pretty sure was by one of the construction vehicles.