Location is great (1 tram station away from free tram zone), price affordable, apartment has all necessities (even more).
Communication was quite frustrating via 3 professionals - Noemi, Titania, then Yudo, as compared to private home owners directly who knows the place as they own it.
E.g 1) The listing's check-in detail was for self check-in but Noemi & Keyninja contacted me to meet up and collect the keys so I was very confused with the conflicting check-in process. Noemi also questioned me if I have read the check-in details but Titania stepped in to clarify and apologise for not updating the check-in details on the app beforehand. Titania took over communications from then.
E.g 2) Titania couldn't advise how to correctly turn on the hood until Yudo stepped in on the very last day.
There's parking permit provided but permit zone lots are very limited and hard to get a lot on weekends. Toilet sink has thick dried soap stains and accumulated dirt in the sink bowl, kitchen countertop has soap stains, food pieces, half opened & leaking dishwashing soap, and the hot water from kitchen sink is cloudy (toilet/shower is fine). Room constantly has a musky smell. Bed has dust clumps on it. Carpet is too dusty to sit on while packing because my legs were so itchy after few seconds of sitting.
Great for people who are not spending much time in the room which we unfortunately had to spend more time in as we had a baby with us (note: apartment is not baby friendly)