Taj and Emma were brilliant from the very start. As soon as our request was accepted, they were fast to respond with answers to any questions we had. Taj was there to greet us on arrival and make us feel very welcome. The apartment is perfect, excellent layout, everything is new, very clean and set up well for any duration of stay - making us feel settled immediately (and it even has Netflix!). We had no issues what so ever with the apartment. The development has excellent security and a nice swimming pool and tennis court which we used. The apartment location is so close to the city centre / shopping district and right across the street from a very good supermarket. They provided a bunch of great tips of places to eat and visit. We wanted to extend our stay on the final day as our flight wasn't till late in the evening. Even though this particular property was booked from our departure date, they were very accommodating and took us over to another property to leave our bags and use to freshen up during the day. I would highly recommend this property and its hosts to anyone looking to explore / visit Melbourne for business or pleasure!