Penny is awesome host. She is very friendly and talkative, yet she gives you plenty of respect & privacy. The room is as described, the sofa bed was comfortable and on top of anything the location is Super! The night before I was leaving for Melbourne, she sent to me essential informations as well as suggestions like where could I visit on the day I arrived. Even though she was working during the day, she was very happy to answer the questions I asked. If you ask one question, she gives you lots of options with the extensive knowledge of Melbourne as she works in tourism industry, which you probably end up being struggled to choose one!! overall, my stay at Penny's was very pleasant. Highly recommend for both people who are visiting Melbourne for the first time, or someone who already knows Melbourne. Thanks Penny!