Property needs some TLC & thorough clean. The floor was dirty, she sent out a cleaner the day after, however the property overall needs a deep clean. There are stains on the couch/sofa bed so as an option for sleeping it is not welcoming or comfortable. That sofa needs to be replaced if you are going to charge for the additional guests to stay. The room is run down & needing scrub of doors, tracks, flooring. The tracks to sliding door are so built up with grime. My brother has a disability & was very stressed out by the condition of the room as it was less than average condition. Great location, great pool & parking instructions were good except parking was $40/day - $10 more than all other places in the same area.
I raised all with Tracey she was unwilling to budge on the price paid, the price does not equal the quality of the room & so in future we will book elsewhere. I hope you can take on this feedback to provide a more accurate experience to future guests.