We were mostly satisfied with our stay although the biggest downfall was the place simply was not thoroughly cleaned. Everything was tidy but when you lift the sheets there was blood in the quilts, if you use the vacuum cleaner you can smell it hasn’t been emptied, hair and dirt in the shower, blankets with stains, walls with dirt and stains, even the artwork in the bedroom had what looks to be food on it…
Additionally the finer details were not clear, such as:
1. paying $150 extra for a sofa bed that wasn’t set up till the next day
2. description claiming shampoo/ conditioner included but only 2 mini hotel size for 6 guests over 4 days.
3. 2 rolls of toilet paper for 6 guests over 4 days.
Other than that, everything was exactly as described which we appreciated.
Apologies if the feedback is firm although if I don’t tell the genuine experience then there’s no chance for you to improve.