There is a drop toilet in an ensuite that is not sealed off from the bedroom and is directly attached to the meals/kitchen area. The door to the ensuite does not close fully. The cottage itself is not sealed to insects and we found that overnight, despite having brought and used a bug zapper, we received many mosquito bites. As a result of the low hygienic and health standard of the cottage we stayed only one night, we had booked two, and left at 10am the next morning.
We requested a refund for the second night and as it stands, 2 weeks after our request, we have not received a refund. Belinda said it would be resolved promptly but she has not responded to any communications for over 1 week. We will be pursuing this further with Airbnb.
Though not the reason for our requesting a refund, we were taken aback at the proximity of the cottage to the main house, less than 10 metres door to door. We were also disappointed to see numerous broken down cars strewn throughout the paddocks. The driveway to the property was treacherous to drive up in our hatchback and had we known it was effective 4WD access only, we would have brought our 4WD from home.