Rowena was amazing!!! She was very friendly and considerate. We asked her if we can leave our luggage earlier and she was so kind to come and take it for us! She is a great host!!! The place itself is also amazing. The view is stunning, overlooking the city towards the ocean and Botanical Gardens. Everything is sparkling clean and very stylish! The place is in a very good location, close to Federation Square, NGV, Botanical Gardens!! I would highly, highly recommend.