My elderly mother and I spent a wonderful week here for my daughter's graduation. Robert promptly handled the reservation and any questions that we had. We loved: the warm and informative welcome from Neil; the location - as we could walk into the city easily and there is a supermarket close by; the generous provisions including coffee; the baywindow views from the comfy armchairs and the warm and cosy ambience created by the wonderful artworks. We would definitely recommend it to others and would love to stay again!