Carmel was welcoming and helpful after prompt and clear communication regarding check-in. He was friendly and full of tips as to what to see and do in Melbourne. Being on Floor 26, the apartment had great views over Albert Park and towards St Kilda etc (even better from the communal roof area where there were tables for guests' use). The apartment was spotlessly clean and had everything needed for a self-catered stay. It was in walking distance to Albert Park, The Botanical Gardens and the South Bank, and the tram left from the end of the road. We would definitely recommend this apartment.