Didn’t even get to stay at the property but I’ve been charged $500 plus dollars.
Very disappointing to be treated this way. Due to state governments snap circuitbreaker lockdown we were informed not to come. 3 hours prior to check in.
Communication was sort to choose another date which I was happy to do I just couldn’t make a decision on another date until I confirmed my availability through work.because I didn’t do this or request to cancel my booking prior to 3 pm check in I loose my money.
Absolutely crazy terms and conditions. Host should be feeling great receiving money for nothing.no effort was made to help rectify my issue. Thought there could be ways to exercise a solution after this.
I will be seeking compensation for my inconvenience and loss of money. I will be engaging the media to publish this situation.
I am still waiting for a reply from air BnB which haven’t replied to my complaint as yet.
Be wary people for similar situations in the future
the fact the host won't work with me to choose another date and book out calendar is disappointing. Easy money really if you like taking peoples money so easy with out doing anything.