From the moment I walked in through the doors, the very helpful ladies on the front desk were so kind when asked questions about where was good to eat, and pointed me in the right direction to visit. The hotel room was perfect , clean and tidy, excellent comfy bed with great shower. And the location for southern cross station plus ideal location to walk everywhere easily to the whole of the city. I definitely recommend this hotel and when I return will look to book here again without hesitation 5 stars for the YEHS Hotel