Half of the time the receptionist/managers are not on the spot. The room that I checked into was dirty. This hotel is not friendly for disabled people. The stuff is extremely rude. This hotel is unsafe to stay in because during an earthquake that happened in the end of September the manager ran outside abandoning the whole entire hotel and was crying on the phone to their friends/partner instead of evacuating the building. When I asked if they’re gonna evacuate the building they said it’s up to you. This is a disgraceful place to stay and is extremely unsafe with this type of management. Do not book with them. I am a disabled person and they made me feel unsafe throughout my stage due to which I had to cancel earlier and they didn’t even return me my money back. Shame on them.