I was amazed to receive a text to check how we were and how the place was according to our needs. That was unexpected and greatly appreciated.
I was initially surprised to see stairs as my sister struggles a bit with stairs but ultimately she coped, so that was fine.
The price was reasonable, the location excellent and we were comfortable. We didn't really make use of many of the facilities but everything that is needed for cooking, bathing, laundry is provided.