Check-in was a tad confusing as key pick-up is at a different location from the apartment, and it was a little hard to find but thankfully only a short walk away. Apartment was clean although some minor issues; dining chairs and sofa had some staining, where pillowcases had slipped, it showed pillows were worn and yellowed, missing towel rail in the bathroom, missing kitchen sink handle, flat battery in TV remote, and bed was extremely soft and was not comfortable. Notwithstanding the above, it is in a great location and in a modern building, close to the city, Southern Cross Station and tram stops which made getting around Melbourne very convenient.