Lily is very nice and helpful and accommodating. Her place is spacious and a good value for the money. We had the en-suite room with a double bed and an extra twin bed and a large desk to work. Team is 6 minutes walk away and the tram ride is 40-45 minutes to the CBD. We discovered in the last days the possibility of taking the bus, which is an 8 minute walk, and it seems to be faster than tram.