Bruce and his team were very quick to respond, from enquires before we booked and throughout our stay. They checked in with us to make sure that we are ok and doing fine. They also went the extra mile when there were some issues with the apartment (which is entirely not their fault and in which they could not have done anything to prevent it in the first place), giving us regular updates and practically, providing us with alternative accommodation.
The location of this apartment is superb in my opinion as I value being able to get to the Skybus (to get to and fro Melbourne Airport) easily and quickly on foot. The apartment is also within the free tram zone and it makes getting around so easy. There are also convenience stores just below.
Given the very positive experience with Bruce and his team, I will definitely consider booking with them on our next trip to Melbourne.
Great job, Bruce and team! Appreciate lots!