For a first timer in the city, this place is perfect for you. Location is very convenient, trams are just in front of the building and it's really near everything. Ryan and his girlfriend is also very considerate and responses quickly. My first concern was security because this was a shared room and I know there are chances that I might share it with a guy but Ryan was nice enough to only accomodate girls as well during my stay. They gave some tips on how to go from airport to their place and even helped out in carrying my luggages. The room was clean and comfortable. They were one of the reasons why I enjoyed my first week in Melbourne. I'm glad I choose this place.