The location is within free tram zone and just a few step away from tram stop ( William st). The check in and check out process is so easy, you just need to follow instruction given. Communication is great. I'm getting reminder on check in process few days before my stay and notification that the room is ready for check in on the day itself. Again, Thanks Eduordo for being such a nice host and amswering my message timely. Feel free to check out this place if you are looking for a short stay in Melbourne.