We stayed in Casey's apartment opposite Federation Square and found it had everything we wanted. The location is fantastic, and with great proximity to public transport means you can go anywhere you want.
Communications with Casey before and during our stay were easy and clear. We raised a couple of issues which were minor and easily sorted.
Street noise could be heard, but we were never bothered by it and didn't need the ear plugs supplied in the apartment.
I would happily recommend dealing with Casey and staying in her apartment. We will again if yhe chance arises.