Razman went out of his way to help me out, when my reservation was only two days away, I was faced with very difficult family issues. Razman was very understanding and literally went out of his way to help me out with check in and key pick up. The apartment itself was very clean and neat. I didn't have time to check out the amenities, but Razman was ready and waiting to answer the phone and show me how to use everything if I was going to.