One of the most significant problems of Heather is that you are not communicating with the actual owners but rather with helpers that handle the house's operation and maintenance. This means that when there are some problems or issues regarding your stay or even a refund, you cannot communicate with the owner which is problematic. Moreover, on the first day of my stay, I was told that due to previous construction painting, all the windows in the house were sealed tight, meaning that no fresh air can come out from the outside, I was lucky that the helps came and dealt with the problem. According to the description of the place, there is an AC system in the house, but what you actually get is a movable AC in the dining room, which is definitely not enough to cool the entire flat. Finally, after 10 pm, there is no hot water service, so it is best to take showers or baths before 10 pm.
On the better side, the location of the place was decent, it is a 5-8 min walk to the Toorak city center