Karen was an amazing host and was a big help the entire 10 day stay. She personally met me to show me the unit (after an early morning arrival) and made sure I was comfortable with how everything worked. I enjoyed staying in a quiet building and views of the Shrine of Remembrance and the Botanical Gardens. It was super easy to use the tram, which is steps outside the front door and the convenience store a door away came in handy quite often. The apartment is located in the heart of Southbank and the Arts District, which was convenient for me and a short walk away from just about everything you would want to eat, drink and do. I'm glad I booked this place and look forward to returning!