We checked in to find the door left open, and then realised it was because the handle and lock on the door didn’t work. We had 2 young female staying with us who felt unsafe the whole time we stayed there not knowing who would come in throughout the night.
We also got there to rubbish everywhere, no bins taken out, moths in the cupboard and exploded drinks in the fridge. The shower hose was completely busted and leaked everywhere and the balcony was so thick with dust and cobwebs we couldn’t even use it. We spent the 1st hour of our stay cleaning the place to make it liveable because we couldn’t get a reply from the hosts. We then made multiple attempts to get into contact and they said they would do their best to get someone around to have a look at some point during our stay. All of this and then when I have tried to get in contact to talk about a refund now they won’t reply.