Well this was a bit of a mixed bag. The apartment is nice and the views are stunning. The location is great - very close to trams. After our arrival we notified the host of some missing basic kitchen utensils (peeler, grater, tongs, egg flip etc). The host delivered some of it the following evening, which we really appreciated. But apparently there are some building guidelines that haven’t been included in the property listing. We met the building manager outside the building on our final morning - we had our shopping in a trolley and he explained that while they didn’t encourage the use of trolleys inside the building, as we had so much shopping he’d allow it on this occasion. We’d had no idea about this building guideline, so thanked him and went on our way. The host apparently then received a call from him warning her of this ‘breach’. She appears to be holding us responsible. It’s disappointing as we always follow all the house rules when we stay in Airbnb properties, and we did the same in this property. There is no information in this listing advising guests about the use of trolleys - if there had been we would have followed it. It’s a shame.