Please be aware that if you stay in this accommodation that there is a lock on the master bedroom door. It can only be unlocked by a key. A key that doesn’t exist.
It has a lock that locks from the inside and can NOT be opened from the outside without a locksmith.
Not long after checking in, our almost 2 year old went in and pushed the door shut. The lock must have already been snibbed as he could not even reach the door hanger.
We contacted management ASAP and they were non the wiser about any lock, nor did they have a key. After trying to locate a key (unsuccessfully) they had to call a locksmith. Our son was trapped inside for 2 hours.
Once the locksmith freed him management argued with us advising we needed to pay the locksmith.
They provided a door with a lock with zero way of opening.
Unless they can provide a key, or change this lock, this property is too dangerous to stay at with young children.
Please also note, that management showed zero care towards this event and essentially claimed it was our problem and would not accept any responsibility that this is a danger.
We also booked this place as it advises it has a pool. However when we went to use the pool, is is closed indefinitely.