We arrived at 1am into Melbourne, Taj had arranged for the keys to be collected from a convenient store approximately 5 minutes drive away. The apartment was in a great location, very close to supermarkets, cafes, trams and shopping. The apartment had everything we needed, basic kitchenware, tea, coffee etc. Taj was extremely good with his communication and local knowledge and was only too happy to share his passion for this city, his interactions were very professional. Downside: We had booked for 5 guests and paid extra for this, the additional bedding (air bed) had not been set up as agreed, thankfully everything was available in the house for us to do this