Rob is awesome. He is the most attentive host that we have ever had with a rental. He is super accommodating and willing to help in any way possible. From washing the linens in a hypoallergenic detergent to storing our bags before we were able to check in so we can venture the city luggage free. We also appreciated having little extras like milk, salt / pepper, coffee / tea, and many more kitchen necessities that a lot of other rentals just don't think of. He definitely gave us special attention that went way over and beyond what we have had before. Besides him being an awesome host, the unit was super quiet, tucked back down the hall where there is little to no traffic and noise. All of these things are very important to us when we travel to create a relaxing / pleasant experience. We would rent from Rob again anytime and also recommend it to anyone that wants to be in the city located by tons of restaurants / shops / activities, but also wants piece and quiet to sleep and relax. If only every host was as nice as Rob renting units would be so easy.