Overall check in process was smooth and with good communication. However felt other reviews that mentioned the place was very clean was not a reflection of when I stayed. Room was ok, even though bed was a hot and uncomfortable foam mattress. Bathroom was pretty dirty and also the common area including the floors. No amenities supplied such as shampoo. Also worth noting, Min now has a kitten and although adorable the place smelt like kitty litter and wouldn’t be suitable if allergic to cats.