Nicole was swift to communicate and offer help, her instructions regarding check in and check out were clear. The apartment was spacious, clean and easy to access. However, we were after some blankets as the doona was quite thin (more of a summer quilt) and had asked for it but received an answer that they "dont provide extra blankets or doona", it was very cold in Melbourne (in June 22) and we usually don't sleep with an aircon which in a way consume a lot of electricity.
It will be nice to have more kitchen utensils, servers, cutlery, proper highballs washing detergent, proper soap or body wash in the bathroom.
Most AirBNB we stayed in always have the bare minimum of tea bags /coffee and milk to make a hot drink as the apartment is quite far from any shopping malls, supermarket etc...this is a token of hospitality and we feel guests will come back if they are taken care. Kindest regards Ronit + Rick