Stayed for 5 nights with my mum. It's a small space as advertised, but we found it to be cosy rather than cramped (although we only had 1 suitcase/handbag each - if you've got more it might be a little squishy). It was very clean, and the facilities were as listed. Communication with Cathy was great. I had questions/requests for her prior to booking as well as before checking in, all of which were dealt with promptly and effectively. The apartment is in a great location, because it's right on the city loop tram service. We could also comfortably walk to a variety of eateries/sight-seeing opportunities. The apartment is on the La Trobe street side of the building, so it can be a little noisy if you're not used to the usual CBD bustle, but we got used to this quickly. Wouldn't have even known there were neighbours they were so quiet. Overall, great value for money, and would stay again.