The apartment was a nice size but had a few things that were missing for a five star review. There were cuff marks and stains on the carpet, couch and towels that were provided. There were not enough basic kitchen necessities like big plates and tea towels (so we ended up buying more), the clothes rack was broken, the tv only had one channel (so my dad ended up spending time fixing it himself), the shower didn’t drain and the toilet in the ensuite needed to be fixed. Despite messaging lucky previously to ask if the pool and gym were open (to which she said they were), when I arrived the gym was closed. Lucky said that we needed to download an app and speak to reception, however when I spoke to the reception it was clear that this was only for residents of the building. I ended up googling what floor the facilities were on (level 8) and just accessing the pool myself.