We read all the reviews so was surprised to find this has fallen into disrepair during covid.
Upon arrival, we found everything was broken and not as advertised.
- spa jets broken
- light fittings broken
- no towel racks in the bathroom
- fire grate was broken
- sofa was broken
- bathroom heater was broken and wires exposed
The day after we arrived, the owners started construction in the backyard, painting and putting up shelving in the back shed, so we approached them to ask them to stop. We came here to get away from the noise.
Adding to the discomfort, there was only 1 roll of toilet paper and the blankets were scratchy and literally had holes in them. We texted the hosts with a factual SMS to see what could be done.
It went from zero to a hundred with them kicking us out within an hour and threatening us with trespassing. They refused to fix anything and then threatened to charge us for using the sofa (we are two friends and apparently weren't allowed to use the only sofa in the house).
Air Bnb to their credit, offered to put us up somewhere else and backed us completely with a refund. But since we didn't expect to be out on a long weekend in a remote place looking for a hotel.
Don't take our word for it - have a look through previous posts, there are other people who had similar issues with the same listing.
Since the owner admitted to renting this out all through covid, there wasn't any mention of special cleaning so we did this ourselves.
We took photos of everything and sent these to AirBnB which I think helped.
Thankfully, we didn't give the host our personal details as they asked us to and we should not have conferred with them outside of the app. Lesson learned I think. But hosts are not allowed to evict - this, and construction is against the rules, so don't let them.