Been to countless BNB’s globally & nation wide. This is the first BNB that has taken a portion of our deposit because rubbish was not thrown out to the rubbish chute downstairs. All drinks, food containers, dishes were left in a reasonable manner for the cleaner to clean in an efficient manner on the table and sink. On another note, food was still left behind in the microwave from previous guests and fridge. Light was not even operational in a room as they requested to repair it during our stay which was extremely odd. Wifi was not even operational, although that was the least of our concerns. On the contrary in their defense however it is important to note that the host terms and conditions does specify specifically that things needed to be thrown out ourselves however when you’re on the fly and interstate it’s easily missed and overlooked. I therefore highly question the purpose of a cleaner if you’re cleaning the entire place yourself. It was claimed it took 2 hours to do the extra cleaning which I find extremely excessive. Nonetheless the stay was great apart from the lost of deposit which made things sour.