Once the booking was confirmed and fully paid for, we were sent a list of strict house rules, if not followed we would be fined. Unfortunately, the apartment wasn't as described, the surfaces were dirty and things were damaged in the apartment. I was forced to pay an extra $300 to the host privately by sending a picture of my credit card before we were allowed to know the location of the lockbox to be allowed entry into the property. There was a leak in the ceiling during our stay and our belongings got damaged. Once we checked out the host created a new rule to charge us even more money.