Very nice people and a pretty good location. The room was OK — clean enough, but my least favorite place I stayed in Melbourne (and not any less expensive).
Unfortunately, the key card lock on my door was broken. Instead of assigning me a different room, someone from the lobby had to accompany me to my room each time I wanted to enter to open it for me. Not awesome! Even though they were kind, I would not recommend this place for this reason alone.