Planning a trip to Melbourne 3 weeks in advance seemed easy. We searched Airbnb for a centrally located apartment to explore the city as a local. Reading the description and seeing the pictures from this booking it sounded like the perfect fit. Once we arrived to the “penthouse” is was not as was expected.
It’s important to note that the Airbnb listed included pictures that misrepresented the size of the place. It is nowhere near a listing that should be described as a penthouse. It was very small, with small bedrooms and incredibly small common areas. The living room could not comfortably sit the four of us. Further, the beds were fulls not queens as listed, so were cramped for couples. The ac unit is located in the living room, so both bedrooms were incredibly hot as there was no air flow to those rooms.
With respect to amenities, for the amount that was charged to stay there, over $6,000 USD for 21 nights, there were 4 towels, no sharp knives and very little kitchen utensils so it was practically impossible to cook. Most significantly, the washer dryer was very poorly equipped for a long-term stay. Not only was it very small (able to wash 2 small bath towels at a time), but incredibly noisy. So noisy that while it ran you could hear it from the outside hallway. It also took multiple dry cycles to actually dry towels and clothes. So it was impractical to use.
We brought these concerns to our hosts attention, to which they did very little to accommodate us. I would not recommend this Airbnb to anyone. If you are considering this property please beware.