Ben's communication is absolutely the best. Not only does he sometimes reply within minutes, but also makes the effort to stay in touch through your stay. His apartment has all the amenities, details, & home accessories to be able to cook, clean, & do laundry with utmost convenience. In response to other reviews about the shower lacking a shower curtain, it really isn't a problem if you use a thick towel as a bathmat because it will soak up more water & then evaporate during the day between showers. Most importantly, the bed is very comfortable, supportive, & soft. The location is absolutely perfect. Even my local friends were jealous of the location's ease of access to transportation & all that Melbourne has to offer.