Apartment was good, host was terrible.
Booked 11 nights.
Access code for key collection (convenience store 550m away) didn't work, so called the host.
After a long wait was told cleaner had the key and I couldn't check-in today.
Host offered another property, when I arrived at the alternate I discovered it was rundown, freezing cold and not comparable to what I booked. By this stage host call centre was uncontactable (not available 24/7 as advertised), so I ended up paying for a hotel room for the first evening.
The next morning I persisted with trying to check-in.
Eventually I got access to the keys however the apartment still had not been cleaned!
It took a lot of stuffing around to arrange a cleaner.
The host is a remote call centre, no understanding of the property, no local support.
Read faults in other reviews and be prepared - most haven't been fixed e.g. WiFi, shower, check-in!
Thanks Airbnb for your help with obtaining partial refund.
Will not book with MadeComfy again.