I had to wait 45 mins on the 6th,and on top of that, I was given the wrong room number. The receptionist didn't even come to show me my room; instead told me to find it myself. Later, when he saw me (on the wrong floor because I wasn't supposed to know which floor and I didn't), he took me to room 32, which wasn't even my room. It was someone else's, and someone was already there. Imagine if I had entered that room. Then he took me to room 30, which didn't have an AC remote or a towel. When I mentioned not having an AC remort, the person asked if I was sure there weren't any and if I had put my keys in. The cafe was always closed, not even for breakfast or anything.