Check in Instructions was very clear & easy. However the keys were not returned by the previous guest & Yuchen was away so had to rely on messaging her. She was able to contact the previous guest. Had to wait until 6pm to check in. Location is great. However the apartment requires some maintenance ie broken furnitures, mouldy shower wall & ceiling, main bedroom sliding door seems out of alignment, loose towel rails. Very limited cleaning stuff (ie dish detergent, laundry detergent & wiping cloths were not available). Woolworths is nearby. We left some behind for the next guest