The property was so dirty when we moved in. The check in took like 3 hrs as we could not find where the keys were. The sheets were stained. There was no hot water. The electricity went off and on. The entire apartment had a smoky smell. The cups, plates smelt weird. We hated our stay. The communication was so bad with the host. No one replied when we called to complain. The ways to check in was so unclear. I have always used Airbnb and this was my worst stay so far.