DO NOT BOOK!!!
We weren’t able to check in to our room. There were no keys left for us in the safe box. We were on the phone with Airbnb and made comfy for 2 hours trying to sort this out. Both companies took forever trying to get back to us and made comfy only got back to us after two hours. They said they would look into it and then never called back or tried to communicate again. Terrible communication and process. Absolutely not acceptable. This was supposed to be a New Years stay and turned out to be the worst day due to the lack of communication and responsiveness. Never trusting this company again. I also have a chronic injury, so having to wait without access to a bed or anywhere to rest my injury was also infuriating. I was in excruciating pain due to having been out during the day. Will never book again.