We booked three nights at Christopher's unit expecting a great view of Albert park, but unfortunately we never got to enjoy it. When we arrived, the place was a mess - the toilet seat was broken and sitting on the side of the toilet, there were vomit stains on carpets and around the rim of the toilet, sticky beer stains on the patio, dirty walls, clumps of hair in the toilet bowl, and furniture and picture frames askew. An open, half-empty bottle of whiskey greeted us in the freezer. We called our host Christopher immediately, only to discover that the property is managed by a company called Airbnb Handsfree, and that Christopher may or may not actually exist. We were informed that the previous booking had to be evicted from the building for throwing a party in the unit, and that the cleaning crew had a "difficult" time cleaning up the mess before we arrived in the early evening. We were not informed of this prior to our arrival, and were forced into other accomodation (at our expense) for the night. We were told the cleaning crew would return the next day but when we returned the unit had not been cleaned (the cleaning crew agreeing it needed a "deep clean"). After many calls with Airbnb Handsfree, we returned the keys to the lockbox not intending on returning for a third inspection. The company refused to cancel and refund our reservation, and then promptly stopped returning our calls/messages. We submitted a formal complaint with photos through Airbnb and were fully refunded our booking.