Issues: Be warned!!!! The blinds are not ‘blockout blinds’, we found out the hard way that everyone could see us walking around the unit half naked whilst we were getting ready to go out. We just assumed that the blinds would be blockout as there were so many units that could see straight into the big window to the main living area/hallway and bedroom. Sure, you also have a blind on the bedroom glass wall, however it’s also not a blockout. We felt as thought we were on display, like living in a fish tank. Fob for parking was broken, but we were allocated another space (but waiting for it to get sorted meant we were very late for a function). Two lights (over the mirror) in the bathroom were out. It was so dark that we couldn’t use the bathroom. It got fixed the following morning, but I had to cancel an early morning meeting as I could not do my make-up without a mirror. Coffee table was propped-up as the thread on the legs has worn. So, we didn’t have a coffee table. The key situation DOES NOT WORK when two people are staying. When my husband went to work, I was locked in the unit all day. I literally could not get out without the key to open the courtyard (and there was no way that I could scale the wall). Communication: Before and during was very quick. Cleanliness: Patio was a mess, so we had to cancel our plans to have a friend over for dinner. We ended-up having to take her out for dinner. Coffee table was dirty. Location: Very handy and there are great cafe’s and restaurants close by. Banff Cafe was great, really lovely staff and great coffee. Trams right at the door and train station just down the block. It’s also a nice walk down to St Kilda Beach. Comfort: The bed is great, the couch is so uncomfortable that we sat on the bed (however that was also uncomfortable as it didn’t have a bed head and the painting was hanging so low that it pushed into the back of our heads). The air con was very difficult to get right! Also, it’s only in the lounge and as the unit was very hot and stuffy in September, I couldn’t imagine how bad it would be in summer. The shower was hot and very good pressure etc. Suited to: Men traveling alone and wanting quick access to the city. Provisions/Nice Touches etc: There were none. There wasn’t even so much as a jug of cold water in the fridge. The coffee is not hygienic as it’s just in a big jar (indicating cheap bulk coffee) and in fact it was half full with one type of coffee and then the top half was not even similar. No UHT milk, nothing. We couldn’t even have a cup of tea after a long day traveling. We had to walk to a Seven Eleven...