Great location and handy to transport, shops and restaurants. The apartment had fantastic views from master bedroom and partial views from other bedroom and living areas. The host let us check-in slightly early on request.
However the apartment was poorly maintained. It had not been thoroughly cleaned. There were chips crumbs on the carpet and in the dining area. The side tables, lamps and window sills had visible dust. The general cleanliness of the place was not upto the standard. A bunch of hair was hanging out from the washing machine. There was left over food at the base of the dishwasher. Some of the dinning chairs were wobbly/broken.
The door handle of the master bedroom was broken. If you shut the door, it cannot be opened from either side. We were stuck in the bedroom for over an hour at 1.30am. It caused a lot of stress and panic. Previous guest left a review alerting about the faulty door handle but the host didn’t fix it or alerted us. We were very lucky to get out of the room by following the tip provided by the previous guest on Airbnb review (thank you Jessica). The host denied any knowledge of faulty door handle when we contacted them. The apartment entrance door handle was also wobbly however was functioning.
Checking in/out wasn’t as per the ad. We were instructed to collect/drop off the keys from a place a few blocks away, which was a hassle especially with a child and four suitcases. The check-out instructions on the ad says ‘Please leave the keys inside the apartment on the dining table’ which was incorrect.
We stayed there for five nights.