The apartment was spotless when we checked in and Natalie went above and beyond to make sure our stay was comfortable. The apartment was in a great spot, close to everything like shops, restaurants and public transport, so made it easy to get around. Natalie was flexible with check in and out times which made it easy for us. The apartment was great and had all we needed including the little extra thoughtful welcome basket Natalie provided. I would love to stay again.