I flew from San Francisco to Melbourne and booked Jackie’s place for one night before I flew out to New Zealand the following morning. My original flight got cancelled and was transferred onto a flight that arrived much earlier than expected. Jackie was so wonderful to allow us to checkin early since the prior guest left earlier than expected. She greeted us, offered recommendations for places to eat and visit nearby, and even allowed us to borrow her phone to book a taxi since I didn’t have cellular service. The place is close to the airport and just what we needed for our quick stay in Melbourne. Thanks for everything!