Due to COVID situation, I could not travel to Melbourne myself and had to change my work plan but my friend stayed over for a month. In check-in day, there was a little bit miss-arrangement with the unit since the allocated unit in the level 46 did not have lift, so they accommodated my friend in level 45. This took time and accounted for back and forth to get the issue sorted out. I had to give them a call to see what the issue was and could talk to one of the building stuff over phone but that conversation was so frustrating because he was just saying that he was so busy and it was what it was. Anyway, my friend could talk to the building manager herself and fortunately the manager was so cooperative and gave her one of the spacious and best units in the building instead . The unit was far better she expected, except some issues with the gas stove which was fixed in 2 days, that one month stay was good and satisfying . The building is located within the heart of CBD close to amenities and shops. The price was reasonable and we were happy the building had a capable manager could sort out the issues promptly and addressed our concerns.