This is a well equipped and extremely convenient place in the city.
Communication was quick and helpful. Some little issues were: there are several people involved in managing the booking, check-in, and communications - a little irritating.
Some guidance in a booklet or online on little things like where to bring rubbish, how to get access to pool or gym would have helped.
The kitchen has most things you need for quick warm up but missing some items: milk for tea, oil for cooking, spices (other than salt). When raised host commented that they will try improving.
The balcony is cute but the view is dreary - just onto walls and into other people's apartments.
Beware the city noise (all good when windows closed though) and the time it takes to get to a higher floor when only 2 elevators work. Having said all this, I enjoyed my stay, the convenience and style of the place and little perks like a washer/dryer incl. powder, TV visible from bed, and a comfy couch to stretch out, seating and a table one can work on for hours, beside a nice kitchen to cook your own meals in. Did I mention the proximity to Southern Cross Station? Its less than 5min walk!! and plenty of shops, cafes, restaurants as well (2-5 min walk). Will be back.