Neat and clean apartment in a very central and convenient location. I hope you're not afraid of heights. My wife and kids enjoyed the view but would not get close to the windows.
James was very quick to respond to questions.
The key pickup with "key ninja" was a little bit cumbersome. We were arriving in Melbourne by v/line so it's a little difficult to pinpoint arrival time. Only a single key also complicated some of our travel plans. A second set of keys would definitely have been helpful.