Arrival was super easy with the security system for the door. The house is as pictured and was clean and great for five adults. Although there was a minor hiccup with the towels forgotten to be put out it was remedied quickly as the host was available and easily contacted. We love the area with Richmond having so many great eateries and within an easy walk. I would definitely recommend this place to anyone wanting to stay in a vibrant part of Melbourne yet close to the cbd.