Kim was a great host and her communication was great. We had a couple of issues during our stay and things were attended to very quickly.
Only real complaint was the en-suite bathroom. The shower cubical doesn't have any self to put your bath products and the soap container provided was on the floor of the shower near the drain. Also there was no garbage bin provided.
Also the place is not great for older people as all the bedrooms are upstairs and they are quite steep.