Overall, Stay was good and they were really quick in responding to emails. However, the concierge guy at Claremont Comfort gave us a really hard time mocking us throughout our stay. He was disrespectful and even refused to keep luggage for some time post checkout. He was annoyed with Airbnb travelers constantly passing comments such as people don't appreciate our facilities, We hate to provide access to pools etc. Obviously, we have paid so much money for all the facilities provided by Airbnb hosts and these things were kind of off factor.