Sam was great to deal with and always replied very quickly to messages. The check-in (and out) process was easy, and the apartment is brilliantly located near Southern Cross station. It's also perfect for making use of the free CBD trams, which are a must.
The apartment itself was spotlessly clean, and more than adequate for our stay. As everyone has commented, the view is utterly mesmerising. We didn't even draw the blinds because it was so beautiful!
Only one minor issue: the flat could perhaps benefit from a couple of 'homely' touches - lamps in the bedroom and a bedside table for instance. Also, a cafetiere or something to make coffee with would be useful.
But overall, a great stay and we would return, for sure. Thanks Sam!