This apartment is advertised as Beautiful Balwyn apartment and it is indeed an extremely beautiful apartment in a really nice neighborhood. Anne arranged for everything prior to our check-in, although it was unfortunate that we did not get to meet her in person, the communication and check-in and checkout were smooth. The apartment is amongst one of the best we have stayed in so far. The attention to detail given to this apartment is exceptional. There are several items in the flat which have been purchased almost exclusively to make us feel at home and that was really thoughtful. There was a converter, a portable remote wifi connector, several board games that we enjoyed in one of the evenings. There were even cookies, milk, juice and some tea that was kept for us so that we had something to eat when we checked in. The CBD is about 20 to 30-minute tram ride away. There is also a train that you can take from Box hill station to the centre. The suburb itself is quite good and the tram station is less than 50 feet away from the building. This is a highly recommended place. If you are planning a trip to Melbourne, you cannot go wrong with this Apartment.