Cathy was very helpful and provided detailed, easy to follow check-in instructions. The apartment is located close to public transport and was very clean and comfortable. However, if you are a light sleeper like myself I suggest you bring noise-cancelling headphones and an eye mask, as the light and noise from the street is quite bad. I think maybe some blackout curtains could go a long way in improving the sleeping experience. Apart from this though it is a great little space in the CBD.