The Check In experience was sub par, when I approached the staff member in the convenience store, he was very short and really seemed like they didn't offer check in, it took several trys to get him to find the right keys. When I got the keys they didn't include the remote, we then needed to struggle to find a park to go up stairs and get the remote, when the remote could have been with the original keys the whole time? The car park stunk, it was honestly revolting to use when walking to and from the car. The rooms were fine, the rug in the lounge room is unsafe and needs to be taped down or removed.