We were late arriving. Luckily Ken waited for us. The room was very spacious and comfortably. The beds were great. There was a problem with the TV which Ken tried to fix, but couldn't. He was very apologetic for this, but this was only a small problem. After arriving, Ken pointed out a where the local shops etc were.
There was a bit of street noise, being right in the middle of the city, there isn't much that can be done about this