When booking an Airbnb we always try to use a Superhost property as this nearly always guarantees a certain level of cleanliness, but not on this occasion it seems with us having to spend the first hour or so of our stay doing some basic cleaning. Andrea did explain before we checked in that the cleaners were running late and would we mind checking in late but upon check in it was evident the cleaners had failed to do anything apart from change the bedding and towels. Basics like vacuuming and mopping had not been done and the toilet had not even been cleaned. Toe nail clippings on the Settee! The state of the apartment on our check in is also a terrible reflection on the previous guests who left the place in such a state, almost deliberately leaving it as dirty as possible. We left the apartment in a far better state than we found it.