There was two of us and they only gave us one card to enter our property. When we asked for two, one of them wasn't working. We got this fixed twice but one ended up breaking late night and so my friend couldn't enter the property. The 24/7 reception weren't helpful, and my friend had to come to me to grab my card.
Also, at 7am one morning, we were woken up by an evacuation alarm. We had to wait outside for 30 minutes and never received an explanation.