My friend and I stayed at Judy and Matthew's place for 2 weeks. Unfortunately, we had a disappointing check-in. Upon arrival to our apartment, we were surprised to find a stranger sitting on the couch inside eating chips who appeared unperturbed by our presence. Presumably, this was a friend of the caretaker/cleaner? There were crumbs on the couch and the stove, with my friend having to vacuum the couch. The remainder of the apartment was poorly vacuumed. There were wet towels in the washing machine and the dishwasher was full. Unfortunately, there were also no garbage bags, no products for the dishwasher, and only one dirty scourer in the kitchen. A number of fixtures require repair including a loose towel rack and toilet roll holder. We contacted Judy who was apologetic, and arranged for a re-clean of the apartment. Garbage bags and dishwashing tablets were dropped off by Judy's caretaker 2 days later, though in that time, we had already sourced some cleaning supplies ourselves. The apartment itself is well-sized, and the remainder of our stay was adequate. The location of the apartment is also very central with good access to public transport and shops.