Thank you for allowing us to stay on your apartment.. However, there are few things that needs to be addressed.. The cleanliness is not that good at all.. We found that the toilet is filthy, I think your cleaner needs to scrub it underneath the toilet bowl aswell.. I have photos of it.. It's so disgusting.. The towels are damped it's not dry at all.. Second, this is the first time that because the parking is in another building and we had a hard time trying to find the apartment.. We're not from the city you know? Atleast print some instructions with the key when you are handling it over to your guests coz you won't answer phone calls when we tried to call you.. Third, atleast have some a little bit of milk or complimentary drinks in the fridge there's nothing in there.. First time we had bnb like this.. how sad and disappointing. .💔☹️