This was our first experience with Airbnb and what a way to start! Simon's communication was exceptional, his flexibility and willingness to help was fantastic. He went out of his way to meet us with the keys even when our flight ran late which we were extremely appreciative of. The apartment itself is in a magnificent position for seeing Melbourne. We were able to walk to the Yarra and along the waterfront, it's a short stroll to the tram [on the free tram route too] and restaurants, convenience stores and Southern Cross Station are all literally around the corner. The unit itself is neat, clean, very comfortable and very secure with a massive screen for viewing pleasure.