Hanh was very responsive and was helpful with allowing us to keep the bags in the studio when we arrived early and check out. The location of the apartment is great, it is also very clean. The space was bright with nice sunlight in the day. The room faces the tram line so if you're sensitive to noise, it's probably not suitable for you. We had a few issues at check in as the cleaner was late, but Hanh communicated with us. The bathroom has some unexpected water leakage causing the lights to not work in the bathroom. A few unexpected issues that were out of Hahn's control, however overall we would still stay again if we come back as the location is great and the apartment is perfect for short trips and the space enough for a couple.