Overall we were happy with our stay.
To get the keys, you have to visit a shop on the other side of a busy road. Then walk down the road, cross at the lights and back up the street again! It was an easy process, but not quick! I'm not sure how people would manage if they had a car and lots of luggage!
We complained that the window seal in the main bedroom needed replacing as there was cold draft coming through. This was acknowledged but never actioned, which made for many cold nights. The main part of the house has heating, but the bedrooms do not.
There is surprisingly quite a lot of road noise even at night time in the main bedroom too. Earphones/earplugs are recommended!
Although a few negative points, the facilities were great. Wonderful view. Woolworths just downstairs. Really tasteful design throughout, great communication and the kitchen was full of utensils which was great!
Thanks again.