My experience has not been great at all. To start with, we were driving from Adelaide to Melbourne. Halfway through our drive, we were messaged to check when we would arrive. When we replied we would be on time, we got a message saying the property won't be ready on time due to ckeaning issues and we would have to checkin by 6 PM instead of 3 PM, which was awful because we drove direct and really needed to rest. Post that, we were given no check-in details. At around 6:15, after calling multiple times, someone answered the helpline number and sent us the check-in details. We were offered a $25 food reimbursement for the delay but didn't opt for it. Next, the garbage bag was half up with garbage, and there were other used shopping bags in both the cupboards. The wifi at the property did not work, and the host dint respond for a very long time. We did get a call from MadeComfy regarding some other mishaps, which they said they would sort out, but then vanished again and stopped responding to our messages on Airbnb. Luckily for us, Airbnb has now offered to resolve our case. Thank you, Airbnb. I wouldn't personally book with MadeCOmfy again, but I'm sure every person has a different experience.