Flat smelled of cigarettes, despite kitchen extractor fan having been left on. Pungent smell from hall cupboard. Crumbs and stains on kitchen worktop. Kettle appeared dirty. Dirty chopping board in kitchen drawer. Food remnants / crumbs in fridge and freezer, long dark hair in fridge.
Lounge tables dirty and smeared, stains and crumbs on carpets, dirt transferred onto kitchen floor. Part of rug was bent up wall: trip hazard. Curtains looked new-ish, but were only partially hanging from tracks.
Bathroom cupboards dirty inside, sink dirty and smeared. Toilet seat had red stain / discolouration. Shower: one corner of drain covered in thick black mould, in the other corner some sort of plastic sticker on the floor. Old toiletry packaging on the floor between toilet and bin.
Bedroom: bed very good, but thick layer of dust on shelf and chest of drawers. Generally dark, no air conditioning in bedroom.
Madecomfy did, after our immediate phone call, never called back or rectified problem. Poor.