I hate to give bad reviews but In case it happens to anyone else. They basically cancelled on us 1 hour before we were meant to check in… they had issues but it was something that could’ve been fixed quickly with 24/7 services around that could’ve helped. I understand things happen but with the issue that happened I should’ve known way before an hour of checking in. I had a family of 5 all the way from Sydney and nowhere to go .. we thankfully found somewhere last minute but just passing on my experience.
Would hate for anyone to experience what I and my family did