Carpark was hard to find. There was no clear instruction of how to get in the carpark. The keys which we picked up didn't link to the garage door. Thank God there was a car coming out so we could get in. The house was clean until we got to the bathroom where I was trying to look for clean towels where I was greeted with dirty laundry in the cupboards. Slept in late and forgot check out time which was entirely my fault. However we were ready to leave by 11 ish. Lola knocked on the door with me screaming out yea, but ignored the yea she just stormed straight through. Instead of a good morning I need my place back we were told get out, get out now while she was still gas bagging on the phone. When we left I got a text message saying the house is a mess and you didn't even put the key back? There was no clear instruction to put the key back. As other bnb just require us to put the keys on the table and lock the door. To be clear i had the used towels on the floor in the bathroom and an iron board on the floor which i was going to put back but was told to get out before i could put it away. To my understanding there was a cleaning fee which means host will need to change bed sheets and put fresh towels in for new guests to use. Overall the stay and the location was good. Host was horrible with very unclear instructions. Stayed at many bnb before but this was definitely the worse experience ever.