Carmen was very friendly and approachable, having the time to get out of bed with my late arrival to let me in after my midnight flight. She was awesome and very easy to get along with. The whole apartment and the room was superb and spot on, the neighbourhood being nice and quiet. If you want to be away from the city this is a recommenced pad! Overall a lovely warm, cosy place to be with an arty and modern feel. Thumbs UP!