First of all we were given an apartment on 63rd floor which was totally different to the one that is mentioned in the description and shown in the pictures.
I contacted the host and she gave us another apartment (again different to what is described on her listing)
When we re-checked into the new apartment, the keys got stuck.. had to ask the host for help.. she sent us the help and the girl said there is some issue with the lock so I have to push and hold the lock everytime to get the keys out..
When we got in I realised that the apartment as not properly clean. There were still hair everywhere on the restroom's floor and the aircon was also having issues which took about 30-40 minutes for the host to get it up and running.
My wife is pregnant and I booked this apartment for our babymoon and was expecting it to be a nice experience. But it didn't go as planned and turned into a worst experience.
To conclude I'd just say that the host doesn't know how to provide a good customer service. A quick reply doesn't mean its a good service when everything else is messed up.
$552 for such a shit experience is a total waste of money..
so do yourself a favour and do a bit of research before you book.