Unfortunately our experience was disappointing. No repsonse from host when I asked about cancellation policy due to floods. No instructions sent on how to enter building or find keys until contacted host on arrival. Apartment was grubby and needs maintenance. Carpet worn and fraying, lots of marks on walls, dirty tissue left on floor, NO TOWELS for first 24 hours. Door handles are loose and lights are faulty. Smoke alarm had cling wrap over it. We expected a lot more for the price we paid.