Daniel was very timely in his responses to us for booking and questions we had during our stay. He followed up with us during our stay to give recommendations on restaurants, etc. and to be sure everything was okay for us. When we arrived there was an exceptionally cold winter storm passing through the area so it took some time to heat up the apartment (only one heating unit in the main room), but by morning all was toasty warm. I had casually mentioned that to Daniel when he followed up with us the first morning (it was not a problem for us), and he delivered extra blankets to our apartment that morning, hours after I had mentioned the cool night. We did not actually need them or ask for them, but it shows that Daniel is very responsive to his guests comfort. He did leave a few beers and some milk in the refrigerator for us too when we arrived. This unit is in the Central Business District (CBD) and it is right across from the train/bus station where you can get buses to and from the airport. The free trams around CBD are only a couple of blocks away too. This is a very clean/immaculate apartment with outstanding panoramic views to to the South and East. You can see the river, ocean and mountains and the city-scape. Our family all loved it. We also used the adequately outfitted gym daily, one of our essential requirements. The gym is busy during morning and afternoon times, but we always were able to use equipment we wanted. They have an excellent pool too for swimming laps, considering this is in the CBD high-rise area. It is not an inexpensive property, but we felt it was worth the cost, for what we received. The kitchen is adequate, but not much room if you are planning to do lots of cooking. We mostly used it for breakfast and enjoyed other meals out in the city, which is a foodies paradise! There are tons of Asian, Italian, local and other ethnic foods spots. Some are very inexpensive yet excellent quality for the student crowd and others very upscale. Very enjoyable stay overall!