Jerome was so communicable from the very beginning, he gave us detailed information on traveling from the airport to the apartment and was there waiting for us when we arrived. The apartment is equipped with everything we could've possibly needed; Jerome has thought of everything! He was so lovely and gave us tips on things to do in Melbourne, including multiple sheets of recommendations and maps that he left for us. We could not have been more impressed with our stay, and the apartment was perfect. Thank you Jerome!