I booked this place for my mum when she came to visit as I live nearby. Although we didn't meet Melanie and Stephen they were very prompt and friendly with contact and kept us updated throughout the stay. They were flexible and accommodating with our plans and the place was just as described with lots of nice touches. My mum said: "I found this a great little haven, with every detail in place. At first I was daunted by the nearby busy intersection but with the complimentary earplugs I slept really well. The bed is comfortable and the bathroom amazing. I loved my stay and would definitely come back."