The flat flooded and my clothes were soaked.
The hosts relocated me to another flat for 3 days ( at the time of writing I still haven't been refunded for these three days).
Communication dropped off the edge of the cliff. When I checked out of the alternate accommodation after 3 nights I arrived back at the flat and it still wasn't ready but there was no communication to that effect from the hosts.
I was asked to check back into the other flat for a few more days but I requested a refund instead. (The flat stank and my possessions were in the flat).
No apology from the hosts, and still I am waiting for a refund on the 3 nights I paid for in the alternate accommodation. I should also be reimbursed for dry cleaning and taxis to and from the alternative accommodation.
I should add the hosts give a next door neighbour a key to the flat yet this wasn't specified on the property listing.
Very poor service and a serious lapse of professionalism from the hosts.