Phillip is a great host and was very responsive. Always provided immediate communication. The house is great – large and spacious, in a quiet neighbourhood. Shops, restaurants and cafés all nearby within walking distance. While there were some difficulties when the central air conditioning failed to work when we arrived, Phillip took every possible action to rectify the situation. I highly commend Phillip for his response to the situation, especially considering we experienced days in Melbourne with 40+ degrees C days which made for a few uncomfortable nights at the start of our trip. The house now has brand new split air conditioning units in every room, which will make for comfortable times during summer or winter. Can highly recommend this place to visitors to Melbourne.