I didn't get to stay at James's place due to an unfortunate change in our circumstances. James was very understanding and helped me get a 100% refund even though this went against his personal refund policy. He showed himself to be a very reasonable and understanding human being. Airbnb was also very understanding and saw our extenuating circumstances as a good reason to refund the service fee too. All in all, I felt very cared for. One of the things I love about Airbnb is the familial feel of community that grows from it. Real people opening up their real homes and lives to make travel and adventuring even better. James showed himself to be a perfect Airbnb host even though I did not set foot in his apartment. I do hope we can stay there sometime. Thank you, James, and best wishes for good hosting experiences