Steve and the third party he uses for the property are very diligent with communication unfortunately this means getting double the messages. Some check in photos not 100% accurate and the wrong entrance is in the photo. The level of cleaning is not at top level. The team were extremely helpful when it was discovered that the garage remote was missing. Ideally this would have been checked as part of changeover. So we did have some issues with the property but the host was very willing to help and accept feedback.