The check in was disastrous. Agreed check in was at 3pm. But it took until 6pm before the place was ready to check in as it was not cleaned. We were international arrivals and had to quarantine for 72h. Luckily our son who lives in Melbourne was taking care of the check in otherwise we would have been in very big trouble! Cleaning was poor, the place was dirty and we did cleaning ourselves e.g. the terrace and deck chairs was not usable. Kitchen equipment was literally non-existent: 4 forks, 3 glasses, 5 dinner plates etc. The frying were disgusting. I can keep adding but the list would be too long. The light switch in one of the bedrooms was missing, impossible to turn of the light. One bed was damaged: several bed slats broken or missing. The excuse from Hometime (Celeste) was that because of the lock down they had not been able to visit the place…. which is rubbish. The lock down ended weeks before our arrival on 12-Dec 2021. They had the audacity to ask us - we were in lockdown! - to go shopping for cookware!! Cheap stuff from KMart was delivered on day 4. It is a real shame that this place isn’t decent equipped otherwise it would be a great Airbnb. Great location, spacious and air conditioning in all the rooms