Booked this air bnb last minute as they had it advertised. The add said "you have 3 more hours to book to secure booking". Booked it received confirmation to say we were able to go but were waiting to receive check in details. I called the host only for them not be able to find my booking, the lady was so unprofessional. When she finally found it she said that they require bookings to be made 48hours in advanced. When I told her that the booking was advertised as readily available she said "hang on I'll call you back" which she never did. Instead she sent me a message via the app to say I had to cancel the booking as they didn't have a room ready for me. I done so only to have less then half of my booking refunded. This is not acceptable nor fair as I was mis informed by both Air Bnb and the host. I hope I get my full refund back!