The location is brilliant for what we needed in our Melbourne trip: close to tram lines, good restaurants near by and easy to walk to the main centre of the CBD. However, the upkeep and maintenance of the apartment was lacking. We had 3 people staying in the apartment for 3 days and only received one towel. We messaged Bruce who replied saying that more towels would be delivered but they never did. The toilet seat was severely broken and many of the bathroom services were not clean - especially the damp mouldy bath mat that no longer looked white.