Karen had outstanding communication, extremely responsive and well mannered. We had ran into numerous issues with travelling over but Karen was very kind and understanding- responded my messages almost instantly. The place is just as it is described, great location on the highest floor of the building. Great views and amenities, pool was heated. Spotless place, great value for 3 bedroom apartment. Karen had photos to help assist looking for the car park. Overall it felt very comfortable, and more than anything - effortless moving in. Thank you so much Karen!