I contemplated for awhile regarding writing this review, I understand many of us have had tough times during covid. However the standards of this accommodation causes serious OH&S issues.
We checked in on Thursday afternoon and noticed the hot water was not working in the main bedroom, we contacted the person in charge straight away, however, we did not receive a response. Next day we chased up again and was advised that the issue is been addressed. We checked out on Sunday, the hot water issue was not fixed throughout the entire stay, 7 of us trying to shower in the middle of winter, some of us ended up having cold showers.
Friday morning (after one night), one of us broke out in hives, severe rashes, we had a good look at the beds, the bed linen in two of the bedrooms were filthy, we decided to wash them ourselves.
Upon stripping down the doona cover of one of the single beds, we found a dirty towel with blood stains inside, which means the bed linen has not been cleaned/changed prior to us arriving.
The bed sheets were dirty and full of dust, after stripping off the bed sheet from one of the single beds, there was blood stains on the bed. The towels (blue) had a bad smell.
We stripped down all the bed linen in two out of the three bedrooms, 5 loads of washing. The place was so dusty, we ended up vacuuming the whole place.
The dryer in the laundry room was full of old wet towels with mold around the door and moisture and dust trapped inside which produced a foul smell.
1 week on after checking out and getting back home, my poor friend who broke out in hives is still suffering from bad rashes, we can only put it down to dustmites, or bed bugs.
It's such a shame because the accommodation is in a convenient location and the layout of the apartment is nice. However the hygiene is a real concern been a OH&S issue.