I picked this to stay close to my partner's work and i was there for his graduation, we were suppose to come with his parents unfortunately they couldnt make it. apon arrival, the beds were tidy, no top sheets only thin donna. small towls. when I walked into the toliet there was hair on the floors in the bathroom and in the sink of the basin (180.00 cleaning charge yet it wasnt left clean when we arrived) and the table setting was pushed up to the sink. so it wasn't set up for guests. none of the amenities were refreshed such as tea coffee or anything like that the hair dryer was missing. first night in 10pm fire alarm went off, contacted roy, he said he was too far but then he did come. he didn't have maintence numbers for the apartment or any afterhours fetails. so it wasn't fixed. it temporarily stopped after he tried to fix it, as it ended up going off only hours after he left again all night. which meant I had no sleep the day of my partner's major event. I tried contacting him several times to get it fixed and heard nothing back until the next day much later on. when he did contact me, I told him I wasn't going to be available and not to contact me, as it was the big event that day and i was not available. being that it was the sole reason I was there. and he preceded to contact me during my partner's graduation ceremony anyway asking me when id be done and to be back by a certian time. which i had no way of knowing when id be done. it was extremely stressful and really ruined an important day. where my focus shouldve been on my partner not an airbnb. I was also told someone would be dropping by to return the hair-dryer they'd stolen and if I'd be around for the hand off. and to which I said no because I had no clue what I was doing. and this had already taken up my time I ended up having to leave my partner's event go meet the maintence person to change the alarm. we later on the next day had issues with our car park being stolen and we got no reply or help either. so honestly the location is amazing but the host's service was poor and disrespectful, I was made to feel responsible and used to manage his property. it was stressful and I couldn't sit back and enjoy myself and the reason I was there. i wont ever get that day back. due to those troubles I did demand a full refund and it was given. which we feel was more than warranted due to all the stress and ways we were put out. now after all of this I can say I would not stay again or recommend for the cost and service is just not of value. the location being right across from the mall and down the road from the strip\cinema is the only thing of value. it needs work to come up to scratch before it would be like the many other comfortable airbnbs I've stay with.