The host is super nice and helpful. When we got to Melbourne, it became very cold out of sudden. He helped us by bringing two heaters to the apartment right away. Since the host also lives in the same building, he is fast at handling all the problems. The host also gave many travel suggestions and local tips. I think to be able to get a quick response from the host is very important during our trip. Also, the place is spacious and comfortable. Especially the location is super close to the train and tram station. It is very convenient.