We were a bit early and so we called her and asked her to let us keep the luggage in for which we were allowed. The original check-in time was 3pm and we were not allowed inside our room till 5pm. Even at 5pm the room was not ready.
When we used the washroom after keeping the luggage in the living room in the morning, she dissed us and used started fighting for that and called us culturally indifferent and misbehaved just because of using her bathroom 3 hours earlier than the check-in time, for which she approved earlier. She was very rude and not helpful at all.
Even when we accommodated happily and had no issues when she didn't let us enter our room till 5pm even after mentioning the check-in time as 3pm, she hated on us just for using the washroom and ruined the whole day by fighting for such a petty issue. She is the reason why Australians are often termed as rude, even though most of them are sweet and helpful.