He tells people that the check in start from 2pm and it should be informed 1 hour before check-in. And if we check in early we need to pay extra money to them. But even after following all gis unstructions he handovered the bedroom 2 hours late than our expected time and the reason he gave me was due to heavy traffic conditions which is impossible as it was saturday and the road was free. When I informed him that it is unacceptable he started behaving rudely with me and said that it's not a hotel and I need to wait.