good looking place at a great location, but bad communication and a few things not working marred our stay.
Firstly, the positives-
location - absolutely stunning location on top of a small hill with a beautiful view of the surroundings. You can really smell the Eucalyptus trees, especially first thing in the morning and the region is surrounded by cockatoos! Even though it feels quite remote, its just a five minute drive from Belgrave and all the cafes and restaurants there.
The place - it's a big cottage with two floors and a cute attic bedroom as well. There is plenty of room to park a few cars and vented heating as well as a fireplace to keep warm. The place is well decorated with comfortable living space for 3 couples. Kitchen is well stocked with necessary utensils.
although it felt very appealing at first glance, our experience was marred by a few issues-
on the day of check in, one of the hosts called and informed us that they had some trouble with arranging the cleaning and told us to expect a check in for 6 o clock. We are a couple with a 1 year old and had to rearrange everything to suit this new timing. I had made the booking to surprise my wife on her birthday and it was an extra hassle to deal with the change in timing. Hence, I had requested for some sort of compensation for the delay, expecting just some chocolates or something with a note (the hosts manage multiple properties and you can purchase something like that for $10-15). At the time they said they would arrange something after speaking with the 'manager'. later, they called me to let me know that we could check in at 4.30 itself and that there shouldn't be a question about compensation for 'just one hour!'. But it was already past 3 pm at that point and there was no way for us to rearrange things again to make it there on time. Upon further insistence and after pointing out that they, in turn, charge $40 for every hour you overstay, so clearly it matters, they said again that they would talk to the manager. Anyway, the issue was completely ignored later even after I brought it up and felt rude and ungraceful.
To further escalate matter, the place was not even fully cleaned, with crumbs of food from the previous visitors all over the carpet in the living room space. Also, it feels like things don't work as well as they look - the jacuzzi bathtub, for instance, doesn't work, and the house gets quite hot on a hot day, and we had to move to the downstairs room, where it's significantly colder, to escape the heat.
overall, it was an ok experience with some highs and lows.
will we visit again? we would have, if we had received slightly better treatment for a place that is quite expensive.
hope this review helps, I've tried to be honest and fair.