We had a decent stay but a disaster checkout experience. We had to checkout early morning at 3 AM. Paul asked me to leave the keys with the access tag in the apartment. We did so, and got to the car in the basement parking and realised that we couldn't leave the parking without the tag. Neither could we go up to the apartment as that requires the tag too. We tried calling Paul, but he didn't pick up. We sweated for 30 minutes and luckily a person drove in at 330AM. he helped us open the gate and we could drive out. If that person hadn't turned up at that hour, we would have missed our flight.
Paul would have known about the requirement of the Tag to exit the building. In this scenario, he should have helped us with a solution rather than leaving us in a lurch.