Ying offered very clear instructions and quick responses to my questions. I made additional requests and Ying went above and beyond to source answers quickly. The apartment was spacious, extremely clean and very well looked after. It is in a exceptionally good location for accessing Southbank and the CBD.
The only negative was that I found the apartment quite noisy overnight with tram and traffic noise, even when the doors were all properly closed (note that I am from a rural area which is extremely quiet at night when sleeping, and this may have affected my opinion).