Dianne was a great communicator from my first on line contact with her. This included comprehensive directions on how to find her place with suggestions about transport from the airport and so forth. I was quite late in but she had waited up to welcome me and make sure I arrived safely. We didn't see a lot of each other while I was there because of our schedules but we did catch up on my last morning so I was able to say goodbye. Dianne's place is really we'll located. I loved being able to walk into the Vic Markets, but the tram is also outside the door so very, very convenient. I thoroughly recommend Dianne's place to anyone wanting really good value for money in a handy location.