Wayne contacted me personally to make sure that I had everything I needed and was very responsive to my queries. The apartment is fantastic. Access was easy, the location is great, and I love the layout and feel of the flat...it was very comfortable. The neighborhood is very cool...lots of cafes and restaurants within less than a minute's walk, including the extremely popular Manchester Press next door, where they serve great coffee and bagel dishes...it's also just a few laneways down from Hardware Lane where there are plenty of nice restaurants with outside seating. The Melbourne Central shopping complex is only a few minutes walk...it has all the shopping you could want, a cinema, lots of restaurants and easy access to Melbourne's Metro train system. There is also easy access to the trams. All-in-all, a great choice for your stay in Melbourne if you are looking for a comfortable, well located place as an alternative to a hotel. Highly recommended!