What I liked: 1. The view from the 27th floor is amazing. It faces south and you can see the Melbourne CBD , across the bay and Mornington Peninsular. 2. The apartment is in excellent, almost new condition 3. It was spotlessly clean upon our apprival. 4. The location / walk score is the best. 1 min walk to box hill train station and box hill central.
What I didn’t like. 1. After the booking was made, the host asked for a security deposit that can be paid outside AirBnB website. This is violates AirBnB terms and offers the renter no protection if there is a dispute about the deposit (see reviews for the hosts other properties). 2. The host appears to be a corporate property manager managing rather than the owner. .3 Communication with the host was extremely problematic. Because we were staying for 3 weeks, before I made the booking I asked if the apartment had a clothes dryer (the listing didn’t include one). The host said yes there was a clothes dryer but when we arrived there was no clothes dryer. The host provided a plastic clothes drying rack instead and would not discount the rate or do anything else to correct it. 4. The apparent was not well supplied. Plates and cutlery but no bowls. A dishwasher but not dishwashing detergent. A washing machine, but no washing machine detergent. Garbage bags and toilet paper for a 3 day stay instead of a 3 week stay etc. The apartment is great for an overnight stay but I wouldn’t recommend it for longer stays. No salt and pepper, no foil, cling wrap or other things you will fine in most other places. 5. One of the bathroom sinks was draining extremely slowly. It was blocked with a mass of long hair from a pervious visit. We took care of the issues ourselves because that was the easiest thing to do vs dealing with a corporate property manager organizing someone to do it. 6. The bedrooms are very small. Aside from wardrobes to hang clothes there’s nowhere to store clothes and little space for everyone to put suitcases. Its no problem if there are only 2 people because you can spread out across both bedrooms but 4 people with luggage will find it a tight fit. 7. Check in and check out is confusing with sometimes incorrect instructions to a keysafe in an alley behind nearby restaurants.
I would recommend the apartment for 2 people for a short stay but not for a medium-long stay. 4 people with luggage will find it a tight fit.