Unfortunately, we had a bad experience with Beyond A Room. The texts with check-in instructions were sent by the host to us too late, just a couple of hours before our landing. It is unrealistic to expect overseas tourists to immediately have access to internet. Instructions were provided that, if we need to check-in before 3:00pm, the keys can be collected from your office. When we arrived just before 12:00pm, nobody was there. After a number of messages and phone calls the keys were finally delivered around 3:45pm. Plenty of dust in the apartment on all surfaces. Only linens were clean. $80 a day for cleaning if quite frankly a rip-off….
We were sent a link to complete a form with me holding my passport and having selfie? It was too late when I noticed this. Otherwise, I would cancel this accommodation. When the keys were finally delivered, another photo of me holding the key? Ridiculous! After all, we are talking about hospitality industry where the guests need to be treated with some respect. Good luck to Beyond A Room in future. Hopefully they can address this these things and improve their service.