Rit's is very responsive. We have a leaking washing machine. She came to check on the machine the same day. Even the issue can't be solve, but she has tried her very best to solve the issue as it is near Christmas and shortage of parts.
We are allow for a late check out and park our car in the car park until after lunch. This is a great help as we are meeting up with family members for lunch.
Everything in the apartment is as described only 1 things need to bring to attention, that is the single bed is not a normal size single bed. It is suitable for kids but not for adult but she has 2 sofa bed in the apartment is a plus.