Ridiculous experience.
The landlord ask I to pay $760 for a damaged carpet but it was caused by others. He is trying everything to get unreasonable money from me which is extremely unacceptable.
Please avoid his property or record everything when you moved in.
The apartment has a lot seriously damaged places, including a sofa with some white dot, a curtain with a loooong tear, wooden floor with full of scratches on the surface, a lot marks on the wall, a bit of damaged air con, and a burnt carpet.
I reckon that is just the condition of the apartment with full serious wear and tears. And didn’t insist to raise these issues with the landlord. Because the landlord replies very slow and it normally take half day or second day to receive a reply. Anyway it’s not urgent and it doesn’t affect my living, and I believe the landlord should have known all these conditions.
Until I realized The fire alarm keep beeping regularly all day and night, and I couldn’t fall asleep, I tried to message and call the landlord but he didn’t answer. Considering the special VIC restriction occasion, I didn’t say anything and replaced the battery myself with my cost. Just want to be nice to everyone. And my stay is just for several days.
BUT!!
After check out, He plant the damaged carpet on me. However, the damage was not caused by me and that was the same conditional when I checked in. The most ridiculous thing is, There’s no way for me to burn the carpet intentionally or unintentionally, because I don’t smoke and I don’t have lighters at all. And there is no way to find a fire in the apartment at all, even the cook top is using electricity. I am currently seeking Airbnb to be involved into the issue and I am expecting a justice result.
MOST UNACCEPTABLE THING, when I am still in the bedroom, the cleaner came into the apartment directly without even knock the door, which is extremely UNSAFE for tenant and violated my legal right.
I don’t mind seeking third party authority to be involved including consumer affairs Victoria and/or VCAT.
Here’s my word for all future tenants: “RUN!!”
Moreover, the house info says check in time is no later than 7:00pm. However when i checked in, the landlord didn’t absolutely follow the rule provided, and he says the latested check in time was 5:00pm instead of 7:00pm. Which means the information provided on the info page is out of date. Besides, the landlord didn’t notify me the most recent and rules. And the house manual provided mentioned nothing about the late checkout fees. But he is asking us to pay $50 for 35 minutes late check out.
“RUN!!”