Took hours to gain entry, we got soaked because the key box is not under cover, other s have theirs futher back. Really poor communication with people in Sydney so no one is going to turn up to help. Other townhouse occupants were helpful. The wi fi and power to heating and other areas of the house had been turned off. The ensuite was scummy and mouldy and floods so bit of grot flood your feet. Generally the cleaning is not being watched. Not what I would expect of a super host. The hosts and others tried to assist , when we asked for somone to come and help they admitted the office was too far...... Sydney. This is the worst rental experience we have had and we travel frequently. Really this place has poor communication probably because of distance. So many silly things. However the views and location are great well worth the stairs. If very noisy airconditioning or noise at night from next door bother you, perhaps re think this place. The main bed is comfortable the other two are thin cheaper mattresses. However the upstairs seating is great .