Hayley was friendly and helpful! I couldn't find the apartment so she went down to look for me. Her room is very big and spacious, with a fresh new towel. She has a balcony overlooking Etihad stadium. I loved the location as I was going for a Coldplay concert and it's so near!! It was the perfect location I loved it so much. The apartment is also within the free tram zone and the tram stop is just less than 5 minutes away. It's a few stops to the city (pretty walkable too if you like to walk like me). A few stops to Queen Victoria Market and other attractions. Also, her toilet is super clean which is very important to me! She let me use the kitchen too. If you are ever in Melbourne for a concert, Hayley's place is definitely the one to stay. I would stay here again and I would recommend this place! :)