Nice location however check in was awful it’s organised by key ninja and you advise them of an arrival time however they were over 45 minutes late which I contacted the host about, the apartment is unclean I contacted James regarding this issue the couch and pillows have visible stains, the tables had streak marks all over them including the kitchen table, the sheets on the bed also had stains on them, the bed is squeaky and moves an incredible amount, the bathroom has mould under the sink and to make matters worse there were actual flying bugs in the apartment I killed a total of 4. The aircon doesn’t heat very well even when turned up to its highest setting and it was 9 degrees in Melbourne. James offered to send the cleaner back however they also organise their cleaning with the ninja company and I couldn’t afford to wait 45 minutes to however long it took them to clean the apartment as I had business to attend to. I ended up asking for a refund after 1 nights stay which James made incredibly difficult so I ended up contacting airbnb support about it and being issued back a small refund and paying about $193 for one nights stay in a unsanitary apartment. I do not recommend staying in this accommodation if you are looking for somewhere clean and comfortable.
There are a lot of the reviews highlighting the same issues yet nothing has been done to fix anything hopefully moving forward James can find a more efficient company to work with.