I had booked Bill's listing to remain self-isolated during the mandatory self-isolation period imposed by the Victorian Government. However, a night before landing - it was brought into law that international arrivals could not use other listings and must be using a designated hotel by the government.
Given these circumstances, I would had hoped that Bill would understand that I could no longer be using his listing and requested a refund due to these extenuating scenario. But much to my disappointment he did not want to offer me the refund and wanted me to cancel so I would not receive reimbursement. On top of that, he waited till a few minutes before responding so I wouldn't even receive the minimum 'cleaning fee' refund. We are talking about 2 weeks of costs.
He was very unhelpful and is not someone who I would not trust in private. He would take you for a ride and take advantage of your situation even during a pandemic. Steer clear and do not support this type of behaviour!