Accomodation was great, nice views from level 44 of building, Clean. Can’t fault the room. Well furnished. Great location. Room was exactly as pictured. Check out was easy.
We were confused to start about who the host was. We had to deal with a number of different people. Sometimes we were messaged by a Richard, sometimes by co host Jiehong. Person we met who gave us keys to check in had the same mobile number but said he wasn’t Richard.
We had to pay the $199 bond as we have a new Airbnb account (which is understandable). On the terms and conditions it said bond will be returned on day of check out (When keys are returned). We checked out on a Sunday, after several days of messaging host and chasing them up we managed to get the bond back on Thursday, (apparently due to our credit card payment made on previous Friday not processed by Sunday). VERY Poor communication on host behalf, we would’ve liked to be looped in. Instead we had to keep chasing them up. Seemed very unprofessional about returning bond money.