Tennyson was very friendly and welcoming when my fiancé and I first arrived in Melbourne. He was very helpful in meeting us at the car park and helping us with our baggage. The room was spectacularly accurate with the photos and the private bathroom was a definite plus with the level of cleanliness being a perfect 10 out of 10! Tennyson was also very helpful in providing useful info on local eateries and travel info. His years of experience in Melbourne was a definite plus for us to travel around. The location is perfect for guests to enjoy Hawthorn at its best. lots of transport, food and service (banks, etc) options.All in, a great experience from beginning till end. Well done, Tennyson!