Our experience with MadeComfy was difficult from the start. We were not able to checkin on time (after traveling interstate with our young family) as the keys had not been returned to the pick up point. We sat on the pavement with our baby and son in 40C weather waiting for MadeComfy to resolve this issue. 2 hours later we were given access but the property had not been cleaned. Cleaners came eventually. The process of retrieving the keys from a Pharmacy on Smith St proved challenging, although the staff were helpful and tried to rectify the situation.
Actual property was as described and a great location (why we chose it). We enjoyed taking the tram only a few stops to the Melbourne Museum and into the city. Great cafes and food options close to apartment. The apartment itself was perfect for our family, with washer/dryer and comfortable beds.
We have mixed emotions about returning / renting a property managed by Made Comfy again.