Well I have booked again for a stay in a few weeks! And so I think that says a lot :) I messed up my booking but they helped me fix it and were very lovely with it. The replied to all of my messages super fast. We slept in the bed in the front with a gorgeous view and it felt like a hotel bed (a rarity on Airbnb). Incredible location. Fantastic coffee facilities and a gorgeous enclosed balcony for drinking it in the morning looking out over the view. Despite the incredible city view it was as silent as a mouse inside. We were given two keys which was very convenient. Perhaps even more convenient was the supermarket literally downstairs in the building! Highly recommended!