The apartment was beautiful and very spacious for our group of 6. Check-in was fuss free. Although the check-in was supposed to be 3 pm, we arrived in Melbourne far earlier and yet was able to check in easily. The showers were powerful and the water heaters worked brilliantly - an important factor for us during the winter!
The only downside was that the heating system was faulty. The heating system downstairs did not work at all whilst the heating system upstairs appeared to be mostly concentrated in the room nearest to the staircase. This resulted in an inconsistent experience for us when we retired back to our rooms. However, when I reached out to the hosts about the heating system downstairs, they were quick to respond and offered solutions, to the extent of sending down a portable heater in the middle of the night and sending us a brand new heater the next day from Amazon. That was much appreciated. I believe the heating system would have been fixed by now so that should make future stays much more enjoyable.
Location wise, the apartment is a 4 mins drive and a 20-25 mins walk to Crown - we ended up at Crown every night =D. Once you reach Crown you can take a tram around the city in the free tram zone.