Everything was really great about this place including how quick they respond. The only small issues we had were the internet was not stable and not suitable if you are working online and have meetings or video calls, so we had to buy a data package for our phones to connect to it. Also BEWARE if you plan on cooking during a long stay. We did some tidying after our stay because we had already paid 120$ cleaning fee. However, we later got charged an additional 80$ cleaning fee because we didn't do a 'deep clean' which I read online is not required of guests. Overall, I think it's a bit expensive as well. We moved during New Years and Christmas, so most other places were already booked. It's a bit more affordable if you book through them privately.