The location of this place was nice as it was located close to a couple of food places and grocery stores. The cafe next door was also very handy. I really loved the view and the outdoor swimming pool. The check in took longer than expected as there was no one at reception until we had to make a phone call for someone to serve us. We got our cards to the rooms and was pleased with everything, although the place could do better with more supplies like cleaning products or better appliances.
I really wasn’t pleased with the communication service. I have changed the date of my stay 10 days prior to check in and although description stated that I can make changes before check in date the changes I made were not checked and lead to us having to leave before we intended to. Staff blame the app and you than themselves when there’s any issue relating to your booking which is disappointing.
Please be considerate to customers and more friendly. The staff gave so much attitude through out the stay which i didn’t understand why.
Overall the location and view make this place a great experience. Service and staff improvement will make it so much better