Andrew and his wife welcomed us ahead of check-in time on our arrival day. The apartment was freshly cleaned and well stocked with useful things - cleaning products, cooking oil, salt, butter, and other items that you need in only small quantities but which otherwise you have to supply yourself. The central location is excellent - everything that other reviewers have commented on - and (since January 2015) the trams that operate in the central zone are free. The apartment itself is a good size for four people, with a pleasant kitchen/lounge/diner area that we spent most time in. The small balcony off the lounge means you can get some fresh air and enjoy the sunshine, even though you are on the 5th floor. The free wifi is of good quality - so nice to have a decent connection. All in all, a great place to stay in the wonderful city of Melbourne.