Daniel was so kind, helpful, and easy to communicate. The bed in the room was confy and you can see a nice view at night as well as in the morning. The Pullman hotel or the lake is only one minute from here so you can go to the conference or relax at the lake side. The tram station is also close and it is easy to go to the city centre. I really enjoyed this stay and definitely want to stay again if I come to Melbourne again.