Apartment clean and tidy, cute little arrival box (tea coffee hot choc, little popcorn packets for the kids which they appreciated when we arrived at 1am), quiet apartments. Beds very low to ground, could do with some more glasses (there was 2 glasses and a beaker), could do with a bigger tv in the lounge room for those that are travelling together, some fresh towels would have been great s we had a longish stay and the apartment is ALOT smaller than it appears in photos. But it was in a good location - close to everything touristy and tram line. The company is quick to reply and helpful. Would stay again but probably not with the teenagers (space issue). Thank you.