Although we were advised we would need to make special arrangements for after hours our requests for access arrangements went unanswered. Arrived at 4pm to find reception was closed and unattended. Fortunately the auto key access system was simple for anyone who has english first lanuage skills, not for everyome though. Inside is a bit of a warren for accessing some rooms, ours was simple but others were not. Car Parking is also complicated by have bays which can be blocked. Yes there is always an after hours number to call but I can see it will be easy to get stuck whilst owners of offending vehicles are located and free exit is obtained. My advice is to either stick to bays were blockages cannot occur or ignore the rules concering dpuble parking.