On the day of the booking, we arrived and the host (a company) didn't respond to texts, phone calls, or emails from myself or AirBNB for 3 hours. We're not happy. The host "forgot" our booking (and forgot to answer the phone) apparently because "someone with COVID previously stayed in the room" we booked. The host nor AirBNB would tell us if they disinfected it for the next person - I hope the next renter checks and has a backup plan if they don't answer the phone.