The place is basically perfect. It's in a great spot with constant trams to the city and St Kilda, as well as trams to Prahran/Chapel St. There's a few awesome cafés nearby as well, one I would definitely recommend is Tall Timber Café.
The place itself looks a lot better in person, and you get a great sunset view every evening. The shower is great and the TV has Netflix and YouTube already installed on it.
Juliet is quick to respond and I'd definitely stay here again. The concierge in the building is 24/7, and every one I spoke to was amazingly helpful and friendly which is another plus.
Thanks for the stay :)