This is tough to write, Katrina was a warm and welcoming host but the place was lacking warmth and was only superficially cleaned. As a new father, i was concerned at the level of dust and debris on the floors, rugs and in the couch; it wasn't safe for my infant son. She knew ahead of time that we were with baby and should have either made the effort to clean fastidiously herself or hired professionals. It is not acceptable for a private residence established (and only used for the sole purpose of housing short term guests to not meet the hygiene standards of a mid-level hotel -- especially as that is the intention price wise)
I also have a hard time because of the nature of Katrina's rentals -- Melbourne is a notoriously expensive city to rent in and landlords like her who own multiple dwellings have a moral and ethical responsibility to take into account their impact on the availability and cost for local renters. COVID-19 and increasing costs of living make her usage of this platform so much more egregious.