This property is managed by Houst, an international company that specialises in Airbnb properties. You won't be dealing with Jess. 2 hours before check in we were told that they hadn't managed to find a cleaner and that we would have to wait 4 hours later than agreed for check in. This information was accompanied with cutsie emojis indicating little sense of the inconvenience they were causing, or concern about it. Tone deaf. A lot of complaining meant they managed to eventually find a cleaner and we got in 90 minutes later than originally agreed. I mention this because I had another bad experience with a Houst-managed Airbnb in Melbourne only days before. Customer service and plain dealing are not Houst's strengths. Check out the reviews on Trustpilot.
The apartment is largely as advertised, although feels smaller. It is clean and functional, a little dark. A good location for the Asian restaurant strip of Richmond and a short walk into town.