This place has breathtaking views and in a great location. Everything at your fingertips! And a good indoor pool.
Unfortunately, I can’t say the same about the apartment... It’s a great size for 4 people stay.
However, the place was not very clean, I had to vacuum the living areas, remove rug (put it away in a cupboard), cushions and a throw.
I wasn’t going around smelling things, you could just smell it by standing around.
The kitchen space needs a good clean too, the throwback mirror was unclean and again I had to clean that too!
They provided three random glasses, three random wine glasses and ONE MUG for 4 guests.
Not much thought put into providing guests with standard kitchen needs. And be careful of the half broken metal kitchen bin, there is metal sticking out of it at the bottom, my partner cut his toe on that.
If you book this place for 7 people stay, the extra mattresses under the single beds, didn’t look great and that sofa bed, not in good condition. That needs to be replaced as the armrest towards the window side is not steady, feels like its about to fall off. No very child friendly too.
I had to go out and buy cups, plates and blankets. The extra blankets and pillows just smelt and had no covers provided either.
I’m not sure why I had to pay $75 for cleaning fees, when I had to come in and give that place a good clean down. At least the next guest will get a clean place, smelling like “channel” 😊
I enquired about a late check out two days before my stay, I was told ok. Then when I asked how to pay for it, No answer. Then on the last night of my stay I got a text, a general one that stated due to cleaners schedule, our check out will be 10 am. It was not very clear and confusing. Thus, we checked out at 10 am. Today, I see an email sent at 8.50pm (night before check out) from the host advising, a “late check out fee will not be charged if we give a 5 star review”. Not even 24 hours confirmation for a late check, I didnt see that email. So, checkedout at 10am.
Note for Host, you should try to provide a place YOU would LIKE to come and stay in. A little bit of care, quality and standards will go a long way. After all, we are paying guests. Unfortunately, a “sorry” is just not good enough. I can’t do anything with a sorry, while you take our money and not providing what would be foreseen by any guest as “normal” requirements and common standards.
Also, I have read over many reviews by other guests, similar concerns, yet not addressed. Which highlights, the hosts lack of concern to make an improvements.
Final note to future guests ...
Great place/location...
But,
Take your sleeping bags, cleaning products, kitchen crockery and cutlery for a pleasant stay..