Rit's responses and communication from the start to the end of our stay were quick and helpful. She is very understanding and happy to provide support where needed. Instructions were easy to follow for checking in and out as well as operating appliances in the apartment. The location and view is superb. The IGA located at ground level, the trams to and from the CBD, restaurants, Harbour Town, the Observation Wheel. You do not need a car to get around which worked well for us. It was also helpful to have two sets of keys for our group. I will be back to stay and will be recommending this apartment to all my friends and family. Thanks Rit & Peter.