Our stay at Susan's place was incredible! Susan was very communicative and thoughtful. She reached out to us to find out the type of bread and milk we liked and had them waiting for us when we arrived. She also had an information folder which not only highlighted information about the space but also information about the surrounding area (including two MyKi cards for use, to be replenished by guests based on the fares that they used).
Susan and Frank were both available to help us with whatever we needed. They were both incredibly generous and we appreciated our time with them. We will return to Melbourne one day and will definitely stay with them again. We would highly recommend them to anyone looking to stay in the Melbourne area.