Looks like we were one of the first customers on Airbnb.
Pros:
- very spacious for our family of 7 travellers
- 21st floor penthouse view was amazing. We also made use of the swimming pool and gym in the facility
- very responsive host, particularly to the issues we encountered.
Cons:
- first up, the key service is managed by a third party (Keyninja). The person who dropped off the key told us the apartment was on level 2. We figured out it's actually on level 21.
- we were only given 1 set of keys. This made travelling difficult for a group of 7
- internet did not originally work. The host managed to organise a replacement device the next day, so kudos to them
- the roof leaked when there was a downpour of rain one day. One of our kids almost slipped on the wet puddle on the tiles
- a few broken items (e.g. holes on doors, broken panels, tiles). We made sure to take photos so we wouldn't be blamed for them.
Would have given 3 stars, but bumped to 4 stars due to responsive host