Myra is extremely easy to communicate with. Check in was a breeze . I was out most days so didnt really see much of Myra but when I did she was warm and friendly and extremely helpful. She helped me download Apps onto my cellphone and generally was a great source of information and advice. However she was not at all intrusive. The final act of kindness was when i left my electric toothbrush behind and she delivered it for me. The bathroom is spotless and the amenities are all available to use.. Her property is situated very close to the station and all the shops and cafes of Newport. All in all a great experience