Very friendly staff, clean, organized. Be aware that AirBnB guest have NO housekeeping, this means no fresh towels, coffee refill nor extra shower amenities. It was no problem for me, but if you need these services, just book directly. In the announce says there is shower gel, shampoo etc, but one little amenity for a full week for two people is obviously not enough. Also kitchen utensils are not provided. Just be aware. In any case I was very confortable in this hotel and I absolutely recommend it.