Whilst our star review isn’t great, it was more a combination of bad circumstances rather than anything else. Melbourne weather was extremely hot & the air conditioning wasn’t working in the room. The bathroom sink was also blocked. The staff were really accommodating & attempted to fix the problem, giving a replacement portable air con & unblocked the drain. But because there was no outlet for the hot air in the portable air unit (being on the 24th floor the windows only opened so far), it just recycled the hot air. We literally sweated for two nights! The staff then moved us rooms on the 3rd night & we had a really comfortable stay!!
The location was great, & with the air con working, it would’ve been fantastic.