It was a terrific apartment, in a great location with a fantastic view of Albert Lake. All rooms were immaculately clean and well appointed. We would certainly come back again. Mike and Penny were also very helpful. As a suggestion we felt you could include instructions for the airconditioning - the remote was not that intuitive. Can we also suggest a warning regarding the exit process so that tenants don't get caught in the carpark, having returned the key to the apartment upon leaving!! Our mistake but it could have been avoided - perhaps a note 'Exit Process' on the inside of the door or near the door would work. Thanks again, Kelly and family