Great communication from the team and willingness to help. Clear instructions on how to retrieve keys.
Few pain points:
- Towels weren't ready upon arrival but were in the washer/dryer and still wet
- Kitchen tea towel was dirty + black inside, kitchen sponge was also dirty and stinky
- Bed is pretty firm - not a huge issue
- Crockery was dirty
- Hand sanitiser was provided as a substitute for soap
Overall a decent stay, beautiful view and convenient access to a pool downstairs. However, a few issues that could be easily resolved with greater attention to detail with cleaning.