Unfortunately, the apartment was very unclean. Linen was still being dried and washed (even then, it still did not smell like it had been washed because the washing machine itself was so dirty). The owners were very apologetic which we appreciated - however, we expected a refund for the nights we did not stay there and was only refunded a total of 3 nights when we stayed a total of 1 out of the 5 nights we were in Melbourne. This experience has totally turned us off booking any further Air Bnb properties in the future.