I had an excellent two-night stay here. Charming Victorian house. Even though it has an old-fashioned feel, everything works and the room is well-insulated. I actually had to turn off the aircon at night because I overheated (I used their electric blanket and my own electric throw). The bathroom sink is a little small (makes it hard to wash your face - I suggest doing this in the shower), but that can't be helped. Nice towels, hotel-quality soap. The bottles of water are a nice touch. I love the little sitting room; gives flexibility. If you drive, you can use their visitor pass. Public transport is easy - West Richmond station is a thirty-second walk away. The host was polite and responsive, but let me do my own thing. Highly recommended