Taj was always prompt and friendly in responding my emails. I called Taj on arrival and he was at the apartment to meet us in only a few minutes. The location of the apartment was great, ideal for us with easy walking distance the Southbank precinct. The apartment was in immaculate, most things are in near new condition, with all the little necessities provided for, such as paper towel, toilet paper, shampoo, conditioner etc, you just need your own toothbrush and toothpaste and nothing else. Taj was very nice and helpful, he told us on arrival that the internet was not working properly and proactively provided a solution - a portable wifi hotspot. As we had a baby travelling with us, I wish to use the dishwashing liquid to hand-wash the baby’s bottles, but there was no dishwashing liquid in the apartment, when I told Taj about this, he brought one in five minutes. He also taught us how to use the air mattress which turned out to be very useful during our stay. Overall, my family enjoyed our three-night stay at this lovely apartment and will definitely recommend to our friends.