The windows were dirty upon arrival with children’s handprints on the windows, and dust all over. There were a lot of mixing items, such as scissors, disinfectant wipes, paper towels, lack of soap left in the shower, etc. This required us to purchase many items that should have been provided by the Airbnb. Furthermore, we were deceived as we could not use the pool or gym that was provided in the description. We asked the hosts, what level it was on as we could not find information on it anymore. They stated level 8. However we could not access level 8 and found out through reception that the level was closed off and we could not swim, but that was not informed to us before arrival. We paid for all ammenities but did not receive them.