Nicole kept in contact with me and I was able to contact her immediately. The unit was lovely and clean and fresh. 4 adults fitted comfortably. We had a great 6 nights. It was a wonderful idea for you to have bits and pieces in the fridge so if we felt like some nibbles we just paid the $2 per item. I also forgot my earplugs and you had forethought to have bathroom items which we could also purchase. Brilliant idea.