Elly and Sean were welcoming hosts - both friendly, responsive and helpful. The flat is in an good location and has everything you need to feel at home and enjoy your time in Melbourne. Unfortunately however my stay was marred by a break in, with all of my valuables being taken. While Sean was helpful in dealing with the police (and has offered his ongoing assistance with the investigation) during the course of discussions I found out that there had been another break in at the property last year, and decided to leave the flat early as I was uncomfortable with the fact that a decision was made by the Landlord not to change the locks. To date, I have been unable to talk to the relevant department at airbnb regarding the incident, which occurred just under 2 weeks ago. All in all, a very unpleasant experience.