This was the first time I have ever booked via Airbnb, and Jiao made it very easy for me. His response time was fantastic and he answered every single question I had. The apartment was lovely and had a great view. Beds, sheets and towels, were fresh and the couch and tables were clean.
Only thing that was disappointing was the cleanliness in certain areas of the apartment. Kitchen glasses/ mugs were dirty and the wine glasses had lipstick stains on them. Apartment caters for 9 people but there were only 3 wine glasses. Kitchen floor and bathroom floor was also sticky. It is expected to clean up prior to leaving, however there was no clean sponge, no tea towels, paper towels or drying rack to properly clean up. Everyone was provided with their own towel for showering, however there were no towels in the bathroom for hand drying after bathroom use. Soap bottle was also empty.
Other then that, it was still a great apartment with fantastic views and Jiao responded to every question I had for the booking. Made it really easy and I would book with Jiao again.