Booking this apartment was easy. Bill is very quick with his responses. There were no problems with checking in. Apartment was easy to locate being just across the road from Southern Cross Station and the Sky Bus terminal. The apartment is located in a great spot with access to trams virtually at your front door or a short walk to Bourke Street. There is a Coles with a Liquor Land just a short walk across the road in Spencer Street, there are a lot of eateries and is walking distance to Mail Exchange Hotel where you can have a good meal. Apartment isn't huge but it certainly is all you need for a short stay in Melbourne. It was very clean. I would certainly stay here again.