Jessica met us at the apartment and was just so great. She explained how everything worked, showed us around, and gave us tips on the area. She was welcoming, pleasant and friendly. The apartment was spotlessly clean, in an amazing location and met all of our needs. The trams are free everywhere in the CBD, so right outside the door is a stop, or the Flinders st. station is one block away. However, we walked everywhere, as the location of the apartment is so central. I would highly recommend this apartment if you are going to Melbourne and want to be in the middle of the action!