This was our first disappointing Airbnb experience. The communication and instructions from Leanne were excellent. We had no difficulty locating the key, the foyer of the apartment building is lovely and the walk up the few flights of stairs is easy. However the apartment itself is shabby, cluttered, with an unclean feel and certainly not as nicely presented as the photos would lead you to believe. The balcony is almost too small to sit out on and the window boxes could use a freshen up as the plants are dead looking. The view is not ‘amazing’ but simply an average street. The curtains were grey and looked in need of a wash. We fail to see how standard bedding can be described as ‘luxury’ and the European pillows on the bed had ancient white covers with yellow stains all over them, preventing us from using them. Our guest who had collected us from the airport, went to make a cup of tea and the cup was wet like it had been rinsed and just put back on the shelf. Each time on entering the apartment we were greeted by a foul smell which we realised must be coming from the bathroom drains even though there did not appear to be any smell coming from the drains when you smelled them directly, which was strange but the smell diminished after we started shutting the bathroom door. We have a ‘no shoes inside’ policy when we are at home and visiting but the overall unclean feel in this apartment made us reluctant to take our shoes off as it felt more hygienic to leave them on. We have enjoyed many budget, basic and unique accommodations in our travels but when cleanliness is in question, it taints the entire experience and we wanted to check out of this one within 30 minutes of arriving. Whilst there was tea, coffee on the kitchen bench and other bits and pieces possibly left behind by other guests squashed into a small narrow cupboard (the size of a standard kitchen drawer on its side and which would have required pulling everything out to see what was inside), the only ‘included’ breakfast provisions for 2 nights consisted of 3 tiny 25g packets of cereal in a bowl. No other fresh provisions at all, not even milk. It is extremely difficult to shave or wash your face in the bathroom basin as there is a glass shelf directly over it that prevents you getting too close and which you bump your head on a whilst trying. You cannot sit straight on the toilet as it is such a narrow area and located behind the vanity, so you have to sit slightly sideways. During the night there is the drone and vibrating noise of the air- conditioning in the outside hallway but otherwise there is almost no street noise at night even with the window open which is a plus. On the morning of our departure we ate breakfast at...