We were very disappointed with our stay. Although the location was convenient and the building contains a lovely pool, spa and sauna which we thoroughly enjoyed the actual apartment was very dirty when we arrived. We initially thought that cleaners had forgotten to clean and informed our host via msg. They told us due to having a late night the previous evening they had not cleaned as they were ‘tired’ and had gone to bed straight after dinner 😳. We took photos and reminded them of basic oh&s as the general standard of cleanliness of the apartment was terrible. Floors were dirty and not mopped or vacuumed in kitchen, living and bedroom areas, with food scraps in places, surfaces in lounge, kitchen, and bathroom were dusty, and had spills and crumbs on them, stovetop was dirty containing food stuffs on it, sink had a dirty juicer in it and food in the sink, dishwasher full of dirty dishes, shower looked like it hadn’t been cleaned in a while and shower screen was smeared in shampoo, conditioner or some other cloudy white dried up fluid, towels were clean but the hand towel had smears of make up or red powdery substance smeared on it. After letting our hosts know they did make excuses but offered to clean when they got home. By that stage we would have liked to shower, have a cuppa and relax after a long drive but didn’t feel comfortable doing so in the unclean state of the apartment. We had intended to make ourselves some dinner but didn’t cook there due to the mess and went out instead. We didn’t hear from the hosts after that even though they were in the next room. We didn’t receive an apology either which would have been the least they could have done. When we returned from dinner there was a $10 bottle of wine left on the table. Perhaps as an apology but we’ll never know as there was no note. In any case we don’t drink often and as the place had been cleaned while we were out we had a cuppa and went to bed. The best thing about our stay is that we were able to get out of the dirty apartment and have a sauna, spa and shower at the gym facility.
Maybe our hosts had a bad week, maybe they were too embarrassed to apologise in person, maybe they just didn’t care. In any case we’ll never know as they never came out of their room when we were all there. We have stayed at a few places booked on Airbnb but have never experienced anything like this place. Very disappointed!! We don’t recommend it and we certainly won’t be back!!