Saphire met us outside and directed us to the parking. She then met us in the park and took us to the room, gave us a quick run down on everything and then left us to settle. Saphire was so extremely patient with me changing check in times a couple of times as I had a surgery and things changed throughout the day and I can’t thank her enough for being so flexible. The house was lovely and cosy and very clean. 10\10 recommendation. :)