This location is really good if you're visiting Melbourne as a tourist. There is a lot of art attractions and the botanical gardens within a short walk. You could also walk to CBD from here if you wanted to.
The space was roomy and clean. There was a ring in the tub signifying that it hasn't been scrubbed in a while, other than that the place was tip top. They provide laundry detergent and the washer/dryer was the best we've used on our trip so far.
Finding the lockbox was challenging, but I sent them a map that I think would be very helpful for future guests to include in their guidebook going forward.
This is clearly run by a company rather than an individual, and they make no attempt to hide that fact in their correspondence, but that said they are extremely quick on replies and messaged me well before my check-in time to make sure things went smoothly.
We didn't use the pool, so can't comment there. It was relatively quiet, with the exception of wind noise. Because of this there is a lot of metal sounds from time to time. I don't know if it's the building shifting or stuff on the upstairs balcony blowing around. I didn't see any neighbors on our floor at all during our stay. If it's a vacated floor, I'm not sure how loud it would then be if it wasn't.
The aircon worked well the night we needed it. There is a concierge downstairs and it's in a safe area anyway. A 7-11 is about two or three blocks away.
The bed was firm and springy, so I would say on the subpar side of comfortable, but not so bad that I would list it as a complaint. The view from the bedrooms makes up for it by far.
I can recommend this stay with the exception of the shower. The water pressure is abysmal and the hot water takes forever to show up, and then it comes and goes. I'm the type that needs a good shower, so I could never stay at this particular unit again, but I would definitely rent from the host again.
Cheers!