My husband and I along with another couple recently stayed at this place. The location is perfect as it is quite central and within a short walking distance or free tram ride to many shops, cafes and restaurants. The pool here is also lovely. Rachel was also responsive and friendly in her correspondence.
With that said, we were really disappointed at the cleaniless of the unit. There were stained and dirty dishes stacked in the cupboards, there was still hair on the bathroom floor when we entered, towels were stained and a cigarette butt left on the balcony. We resorted to buying paper plates and cutlery as the dishes were repulsive. Furniture in shared space is also old. Pillows were way too firm that out of the 4 of us, no one enjoyed a good night's sleep and woke up with neck aches.
Also worth noting is when you first arrive to the apartment, you have to wait for someone else to enter or leave the building to gain access to your keys.
I think with a bit of maintenance, better cleaning and set of new pillows this place would be great.