The chalet is truly a beautiful place. Fully equipped and very well prepared. Vicki made sure I had received all the information and directions before I left for my trip. Check in was easy enough and kitchen was very well equipped. My friend and I were especially happy about the little garden. We had our breakfast and tea out in the garden and it was very peaceful and beautiful. :) The chalet is close to the beach, stores, cafes and restaurants. Everything walking distance within St. Kilda. Even though I never met Vicki, she was very prompt and helpful!