Myself and my travel partner arrived to find an immaculate accommodation that perfectly matched Ione's description. Prior to arriving, Ione ensured we knew where we were going and how to get inside. We did not have any contact with her face to face but we did know how to contact her had we needed to. I appreciated the small things like milk for tea/coffee, a guide on Melbourne (to include take out menus), and the Anzac biscuits. The Stables was a highlight to our Melbourne stay.