Firstly check in process and location of place was convenient.
I am concerned though around their need for photo id to confirm the booking and how they protect privacy and store this information etc.
Overall I found the apartment in need a very good deep clean - there were lots of marks and stains on the carpet, walls, window sills and furniture. Under the bed in main room was filthy, with party decorations and other rubbish left behind.
When we arrived there was washing being washed in the washing machine and linen being dried in the dryer (wouldn’t have minded if this had been communicated). We then needed to fold and put this away.
There are burn marks on couch and dining chairs.
The tv remote didn’t work making the tv hard to use. The air con was so noisy and broken it was unusable.
The kitchen items were sparse - one teaspoon, no tongs making it difficult to maximise the kitchenette.
We also ran out of toilet paper.
The second couch was so uncomfortable to sit on (it was also broken).
In second bedroom there was a blind missing.
Overall these things really impacted the comfort of my stay.