Well, yes the house is big, beautiful, and they are friendly but!
They have restrictions on when to use appliances like washing machine, dryer and probably other appliances so didn't bother to ask about things that I need or expect.
They are definitely on the stingy side, not the generous side.
Big expensive house, I understand all that, but I did not feel like home, and after what I saw I was reluctant to ask for anything that needs to use electricity.
I paid 255 dollars for 2 nights. Spent most of my time outside the house, as felt like need to contain myself in the room. And she was reluctant to give half a cup of washing powder!
The house is cold at night time and in the morning, my son was cold at night, no heater was offered to us, I slept wearing my heavy jumper and hoodie ,covered my son, feeling sad for him, his hands very cold.
They mentioned they offer breakfast, we only got cereals! Seriously?!
My son woke up asked for breakfast, I told let's go and see, he was really disappointed that he had to eat corn flakes.
This is not a proper breakfast and nowhere near it, we don't even eat cereals!
A proper breakfast would be, toast, bread, cheese, jam, eggs, either boiled or scrambled, butter, mashed avocado, tea, coffee, herbal tea, even juice for the boy, etc.
We want real food, not cereals!
No complimentary hot drinks were offered to us, like tea, herbal tea.
I use Airbnb so I can use home appliances unlike hotels, but they didn't even offer minimum of what hotels offer.
I am renting already and living with the house owner, landlord himself, never felt like needing to ask to use any appliance especially when I pay top dollar for the room, otherwise I could have gone with something half price.
Oh, did I mention they won't give you keys, so you have to rely on them to open the doors, I got hungry at night, wanted to go get some snacks but could not as it was after 10 pm and didn't want to knock on the door at late night, if I had keys, I would just go and get back freely.
I come to Melbourne very often but would not book this place again.
Although I might be the first person to say this about this place but everyone has different expectations in relation to hospitality.
All places I booked through Airbnb, gave me keys, didn't feel restrictions to use anything because I paid for it.