The apartment is well designed in a very secure building in a great location in Melbourne CBD. The biggest issue is it was advertised with access to a pool and gym, both of which are not accessible to short term guests, which was very disappointing as this is specifically what we were looking for on booking. The apartment is well furnished but it is clear it was done by the management company with little attention to detail - packaging was left in the cupboards, there are no clear instructions on how to use washing machine or wifi, no pods for coffee machine, etc. MadeComfy is a large company that, despite advertising, has no local or property knowledge, is slow to respond (if at all) and does not provide individualised help. We had to go via Air b'n'b (who were very responsive) to get any resolve. I would avoid going with MadeComfy properties in the future and look for local hosts. There is great potential in this property and it could be a really lovely place to stay.