Yong is detailed in providing all the necessary instructions on how to go about doing the self-check in. (flexible check in arrangement). Not only that, he has helped to extend our check out time by a few hours as our flight is in the night. As for the house, it was a lovely setting with all the decorations. The floor mattress was also set up nicely. Yong has provided the necessities and extra toiletries (shampoos, soaps, dish washing liquids and detergent) in case it run out. (very thoughtful as our family is big) He has also provided oil, sauces, salts, seasonings and etc, so if you feel like cooking, you can just buy the main ingredients and save some money. Despite the 10-15 mins walking distance to the nearby shopping mall (it doesn't really affect us as there is FREE TRAM to the city and there are nearby convenient stores and shops too) , everything was great living in this house.