We did not meet the Complete Host Team. We contacted each other via the airbnb system and the team would respond to me fairly quickly. Directions to and how to get into the apartment was provided in the house rules and info sheet which was easy to follow. Location of the apartment is awesome, parks on either side, close to the CBD and St Kilda. The apartment itself was clean and tidy with a great view. The Tram stop is directly across the road and easy to use with PTV and tramTracker apps.