Check in instructions were incorrect and confusing (keys from the lockbox were wrong and we were told to return them ourselves). The place was not cleaned, as the linen provided for the sofa bed was covered in bed bugs, the dinner table was sticky and the fire alarm wires were hanging down from the ceiling. We had to contact a total of 7 different people during the course of the stay to solve these issues and my private contact number was distributed by the host without permission to these individuals. Airbnb was able to provide a partial refund as the host refused to do so.