The apartment had amazing views and Paul was very responsive/communicated quickly.
There was a fair bit of wear and tear throughout the apartment, e.g. pictures not up on the wall or breaking out of the frame, windows were quite dirty which was a shame as they deterred from the view (not sure if this is something that strata would have to take care of though).
The shower drain was blocked but we didn't have time in our stay to bring this up and have it fixed while we were there.
Bedding and towels seemed a bit old and tired but with a few tweaks this apartment would certainly be 5 stars.