I have been approved a nominal refund for not having access to all listed amenities, in this case, two internal car parks during our stay. We were given only one key (despite earlier requests for two sets which were not addressed until after I booked the place). A lockbox was provided but has its challenges when multiple adults/families are doing separate activities.
The accommodation is managed by a third party, so the venue needs a refresh. Simple gestures like dishwasher tabs and sufficient glasses were missing. However beds were comfortable and suited our needs. Bathrooms were immaculate, but there were spiders in the bedroom and cobwebs on the balcony and stairwell. Location is great near Victoria Gardens Shopping Centre, Bridge Road and the city. While we booked the townhouse as it was one of the discounted properties available for the 5 night duration, I certainly would not pay the full Airbnb price.