This stay felt very transactional and communication definitely could have been better, instead of making guests feel like they are being done a favour for booking / staying at this place.
You are provided with the bare minimum, and upkeep of appliances + everything else is also kept to a minimum.
You are told to follow a good number of restrictions and even warned that using spare linen over a 10-day stay, would incur additional cost (cleaning fee is included in the cost btw). You are also warned that another fee will be imposed if you do not immediately remove your vehicle from their parking facility post checkout, when you were told during check-in that there would be an additional 2 hours to utilise the space.
Overall cleanliness was substandard. Floor was sticky and we had to clean them ourselves, twice.
Sofa was dusty with visible food crumbs peeking out at you, while linen and pillows still had loose hair on them before we even slept in it. Airconditioning unit is black and dusty. Utensils and cutlery are grimy, which is probably because guests are TOLD to wash all dishes before checkout (again despite paying for a cleaning fee).
On the day of checkout, you are told that you have to leave by the stipulated time (which is fair) but do also know and expect to have a cleaning lady show up in your face while you're trying to move everything out.
Location is fine but WiFi is very, very spotty. Apartment door does not even have a door stopper