Kathryn was an excellent prompt communicator with several emails. We would have enjoyed meeting her but she was away, so we were met and welcomed by Carol, a long-term guest, and K's sister. We later had friendly conversations. We chose this apartment because of its convenient location, 19th floor outlook over the city and secure parking: all good. Our bedroom was spacious and very comfortable. We'd happily stay there again. If we had longer, would use the gym.