Firstly, I need to say that I have used Air BNB for many years now and I have never felt compelled to write a public review before.
When booking this apartment, we clearly booked for 5 people, however when we arrived we realised the 5th person was meant to sleep on the couch, not a sofa bed, just a narrow couch. We had to find the host and ask for linen for the couch and I think we were given his own doona from his apartment across the hall with a clean cover. Only 2 wine glasses in the apartment for 5 people and many other kitchen necessities missing. Gas empty in BBQ lighter so couldn't light the cooktop in kitchen. The whole apartment had a "sleeping over at someone else's house" feel to it; candles burnt down really low, mismatched bedding and towels, missing TV remote meaning we couldn't access the advertised tv apps, broken blind in the master bedroom, dirty dishes in the cupboards which needed rewashing before use, dust and debris under the couch and in the corners of the rooms, mould and muck in the showers.
The rooftop jacuzzies were unusable as well; one was empty, the other sitting at 30 degrees without a cover so no hope of it ever actually heating up. This was SUPER disappointing as the only reason we booked this apartment was the jacuzzies. I specifically asked about needing to book for them and was told access to the common roof space was unrestricted, however when we were sitting up there we were approached by a confused resident who told us she had booked the space for that night and only one group could be up there at a time currently.
All in all a pretty disappointing stay, unfortunately. AM needs to employ an actual cleaner instead of trying to clean himself and some serious repair and restocking need to happen before anyone rents his apartment again.