I was arriving in Melbourne on a late flight but Pavel made it very easy for me to self-check-in after midnight, which I really appreciated. I left early in the morning so I didn't get to meet anyone, but I slept very well on the comfortable single bed in my room. A towel was left out for me as well as all the wifi details so everything was just easy. The location is outstanding, very central, and it's great value for money too. Pavel was always quick to reply to any messages I sent. Very highly recommended. Thanks again Pavel!