The location is perfect. The 86 tram stops out front to take you to the city in about 20 mins. Smith Street is fabulous, a little bit like Newtown (for Sydney-siders).
The flat was clean and functional with new furniture and appeared recently renovated. Nina was very helpful in providing extra heating and answered our requests quickly.
We let Nina know that the front bedroom is noisy - bring ear-plugs if you plan to use all three bedrooms. The tram literally stops out front and goes all night. We suggested that she get double glazing to dampen the sound. For that reason we used the kid's bedroom with single bunks and the back bedroom only.
Overall our experience was good.