I booked this place for my in laws who is far from a tech savvy. Neither of us have met Holly in person but it was not an issue. Holly’s place is located in a handy location. Stone throw from everything public transports, shops, chemists, restaurants and only a block away from my own place. We booked her place as my husband’s parents visited us for 19 days and we don’t have enough rooms for them. Start from booking, arrival, during their stay, Holly has been accomodating and quite prompt on address the issue. My in laws definitely had a great time there. Thank you.