Overall had a very nice stay. Excellent location in Melbourne, walking distance to a lot of things and right next to Southern Cross Station. Building itself was clean and safe. Car parking on the back street, was a bit annoying due to construction and the street being closed part of the day which delayed leaving and returning, but that's out of control of the Airbnb hosts. Had a couple issues with heating, but the phone answering service was able to sort this out for us promptly.