Leanne, the host, was very friendly and responsive before and during stay. Check-in and check-out were both smooth even though we had a late arrival time. The apartment itself is very spacious for two people, and everything in it worked perfectly: the TV, the shower pressure, the WiFi, iron, the washing machine/dryer. There were plenty of big, good quality towels and enough toilet paper. Soap, shampoo, conditioner, dish washing liquid, coffee, etc were all included and much appreciated. There were even water bottles for us in the fridge and fresh flowers! The location is very central, and we could not have picked a better spot. We had a wonderful stay and would highly recommend this apartment and host.