We didn't meet up with Alex. The morning of our arrival, Alex informed us that there was some problem with the apartment we rented. Alex was fast to arrange another unit for us. Though the unit was not ready at that time(housekeeping services), yet it was a relief knowing that our accomodation was secured and it was spacious to fit us cause our group had a few children.
Wifi was not functioning for 3 consecutive days that caused us to run out of mobile data towards the last day of our stay.
Alex was very helpful and responsive to our questions. Thank you Alex.