As soon as I checked in I reported a big soaking wet area on the bedroom’s floor and there was no wifi connection. I tried to contact the host and was promised the issues will be resolved within the day. I was patient and waited for the staff to show up the next afternoon and left us with all the issues remaining unresolved. I then again waited till the next afternoon with a hope that the staff will show up and fix the mess but I was wrong. I then texted Bruce the host to request a refund due to the inconvenience brought about by these issues - but he ignored my message. What drives me mad is how he could send me checkout info and so on but avoided talking about the refund for the wet floor and no wifi during our stay?! I asked him to consider my offer of refund twice but no replies. Future guests need think twice before booking. No good service. Highly not recommended!!!