Ming replies really quickly and was helpful throughout the whole checking in/out.
Knowing that the parking facility can be a bit tricky, he came down specially to guide us with it. Location was great (near the city, or almost in the city). Didn't see any cafes nearby, but we drove so it was easy (5mins drive) to get to anywhere.
Place was tidy, clean and minimalistic. Washing machine was quiet and easy to use. It was just great to see Ming personally. Kitchen is sparkling clean and neat.