I booked for just over 5 weeks, specifically searching for longer term rental options. Unfortunately, I found out in advance of staying that I might need to shorten the stay due to needing to travel to care for a terminal family member. However, the cancellation policy is so restrictive that even due to family emergency, Domi did not consider adjusting my fees.
What made this decision unbearable, is the fact that once I did commence the rental, I found the place itself was so cold downstairs, literally and figuratively. It has zero character and homeliness. Most importantly, it was not sufficiently stocked with kitchen or cleaning supplies. Eg no baking tray for oven (with wobbly oven door handle about to fall off), no salad or mixing bowl, strainer, bottle opener, only 3 water glasses, no spare garbage bin bags, cloths to wipe the bench, no spray for the bench, no dish rack, cutlery rack in dishwasher or dishwasher pods/powder, washing basket, pegs, zero cleaning supplies for bathrooms, and I could go on!
There was not a single drawer or shelf in either of the bedrooms for non-hanging clothes. All furniture and supplies were cheap and some in really poor condition. The courtyard has not been maintained and is unusable. There were absolutely none of the thoughtful additions that other hosts provide to make you feel at home. And my kids biggest complaint was that the TV is not a true smart TV - Netflix and YouTube only.
I did end up having to cut it short and leave early because I needed to be with family and couldn’t be sure I would be back in time to move out by the end of the rental. I would normally be more understanding of a strict cancelation policy IF the place was high quality and in high demand. This place is absolutely not worth it in its current, under-stocked, cookie cutter form.
NB Domi have been incredibly responsive and did try to provide some of the missing items when I contacted them about it. However, there were still so many gaps. It was so disappointing. Would only recommend if all you need is a place to sleep at night.