The host did not provide me with an alternative after hours check in method even though he knows that I will be arriving late and after hours. After that he makes ups lies and excuses not to as he did with Airbnb call centre after my complaint. As such I didn’t manage to check in and had spent the whole night trying to resolve this issue. Did not stay they and host and Airbnb did not refund refund the full amount just one night stay and cleaning fees. Very frustrated worse experience ever