Sandy was polite and nice, she tried to do what she could to help. The location of this place is really good considering it's near a train station and not far from city and universities. The bedroom is on a floor near the area where a lot of people in the building would party and sing at night. So if you are a light sleeper like me and you want a early night could be difficult especially during weekend. the place was tidy enough but the place has a slight Odor which i thought could be rid of by opening windows and was proven wrong. The shower area also had a odor that was quite unpleasant. other than that the place is pretty good if you are looking for a place with good location to stay.