Jack was a very helpful and great host from beginning to end! His instructions, guidance and replies were quick and detailed. The apartment is so cute and quirky, with a great view esp at night! The apartment lacked nothing and made us feel right at home immediately! The location was wonderful, with tram stop 1 right in front, and surrounded by coffee gems such as school of life and FilmNeverDie. Jack's recommendations for coffee and food did not disappoint one bit (thanks so much Jack!!) Highly recommend this apartment and will be back here if/when we visit melbourne again!