Rahul and family have a townhouse in a quiet location that is perfect for families coming to Melbourne to attend funerals at a facility several km away. Our late-ish arrival was not a problem, with the offer of cups of tea made upon arrival. Communication was great. The elderly lady we travelled with did not negotiate the stairs, but we moved the bedding downstairs and she had a good sleep. The cup of tea made for us in the morning was also appreciated.