Fantastic CBD location. If we were to come back to Melbourne we would book this again. Had some smaller type issues. John was very responsive at times and other times took a couple of days to get a response. We stayed for 28 days so were needed a fully functioning apartment. When we arrived the kitchen didn’t have many of the essentials needed to cook meals; however, as soon as we told John, he went out and got everything we asked him to supply. The TV wasn’t set up to watch network channels and it took him a couple of visits to get it working so didn’t have the ability to watch news etc for a week. Thankfully there was Netflix and Prime. There are 6 BBQ’s on the property but you need John to prebook the dates and times to use one and sometimes when we went to use them they didn’t have propane so had to go find one that worked. Most times there was only one that worked and thankfully no else in the complex had it booked. There was no instruction manual provided.