Location was great. Safe and close but not too close so it was calm at night. Check-in was complicated but very well explained (make sure to download info before entering the carpark because no signal down there). The rug in the living room was dirty and the place was due for a spring cleaning. Dust bunnies under beds and in corners and baseboard. However, the everyday cleaning in the obvious places was good. The futon sofa was extremely inconfortable as a sofa. I wouldn't imagine sleeping on it. Facilities (pool, spa, sauna) were all good. The fan in the bathroom barely functioned so humidity would accumulate quickly in this small space with no air conditionning and little windows. Better space for 2 people than 4. Communication with Ella was good.