We were supposedly "upgraded" to a smaller apartment which had very obviously not been cleaned. There was no cloth, scourer or brush for dishwashing, and no cleaning spray. We requested on arrival that they be dropped off at the apartment but this didn't happen throughout the 3 night stay.
There was not enough crockery and cutlery for 3 of us, even though the apartment sleeps 6. Some of the cooking implements needed to be washed before use, and the oven mitt (left on the cooktop) was caked with food.
The apartment was dirty in general with obvious signs (hair in sink and shower, dandruff on the couch, chocolate wrapper on the kitchen bench) that the cleaner has done a sub-standard job, if in fact they'd been.
2 TVs instead of 4, had to make the bed in one of the rooms despite advising days ahead of the requirements.
When we contacted the hosts in relation to the cleanliness, the response was all about the location and layout of the apartment and the matter of hygiene was ignored.