Initial Entry was very complicated. Not practical at all. Collection of key was at the apartments back door however could not enter there. Difficult with luggage. Two sets of keys... 3 Keys on one two on the other. Should be the same. Hair dryer did not work and during our four nights we ran out of Hand wash, dishwash tissues and toilet paper. All minimum. The tap in the kitchen was working but broken from its fitting. The fridge had a lot of ‘leftovers’ which filled the vege section. Tried to contact host on arrival... no reply and no return call. Fantastic complex and loved being in a leafy green space with everything a short walk away. Other guests Very friendly too.