This is by far the best hotel I have stayed in within Melbourne. It was deadly quiet, room(s) were huge over 3 levels, personalised welcome note in room with chocolates. I don't like hotels much after too many years travelling for work but found this place to be homely and really comfy. Add to that, that I realised the day before my arrival that I had booked the wrong night by mistake and the staff could not have been more helpful and supportive to change the date. I can't recommend this hotel strongly enough. We will be back!