Check-in process was confusing, had to send multiple texts/calls until they respond
Very dirty and unhygienic home, mold in bathroom, blood and other stains on bed sheets, under bed and couch had thick dust and rubbish. When advised Harriett of the lack of cleanliness they did not respond.
Checkout was 10am and we were running a little late, at 10:03am their staff entered our room without knocking and just stood there and stared at us. We received a text from Nick to "Please check out, checkout is at 10am*!*". They didn't respond to our advice about the dirty room, but only contacts us to demand we check out immediately after only 3 minutes past check out time?
The only good thing is location but I would definitely not recommend nor stay here again due to the lack of communication and the lack of hygiene.