If you're looking for a place that's conveniently located within Melbourne'd CBD, this is a good one; however, that's all I would say - it's convenient. Bruce was very responsive and allowed us to check in a bit earlier which greatly helped give our early flight (landing in Melbourne). The apartment didn't meet expectations. It was definitely dusty, which we could see based on the dust gathered on lamps and walls. There was very little lighting in the apartment. The pictures conveniently left out the wall that's behind the table and chairs which looks stained. The water pressure of the shower wasn't good. The washer and dryer was terrible - we relied on having this amenity but it would to stop mid-wash and mid-dry. If you want something simple to sleep and shower, then go for it.