Adam stayed in touch with us via text and cell phone and was very helpful. The unit was as described and has the latest in amenities. Had some issues with the operation of the oven/stove and had no owner's manual to use but was able to locate one online and worked our way through it. Overall, the stay met our needs and Adam is great to work with and was a great host. Parking is a bit tricky as we got a $150 ticket for parking in a place that had no restrictions on parking. So, be careful.