Josephine was a very gracious host and went above and beyond to take care of us. Even when our plans suddenly changed so that we didn't arrive on the planned date but instead early the next morning, she was there to make sure that we were able to get into the apartment and get settled. The loft was great...very clean and comfortable. The only drawback...if you can call it that...is that aside from a small refrigerator, an electric tea kettle and supplies for making coffee/tea, there is no kitchen to speak of. That said, if all you're just looking for a home base from which to explore Melbourne and relax at the end of the day, I can't recommend Josephine's loft strongly enough.