We /3 adults stayed Dec 21-28 and enjoyed a top xmas .Michelle has a great "there to help" attitude and puts in the work to ensure you have everything plus more for a comfortable, peaceful, secure stay and follows up whilst you there to ensure you ok - is an excellent communicator ! for you " from airport to apartment" which is located conveniently to all Melbourne city attractions/ venues 10-20 mins /tram/train or via Uber ( $10-$$20). Also ground floor /cool/ quiet/ front and rear entry /street parking if needed, great neighborhood for a stroll , shops, pub, coffee, quiet friendly neighbors. No it is not " a resort" but has got a heap of "extras" you do not get in a resort. You could land with just the clothes you wear and your toothbrush and you will find all else you need ,so you set " to go" ! Fridge stocked, fruit, bread, cookies, coffee , toothpaste, soap, sunblock, plus heaps more. The apartment fittings etc are immaculate - you could eat off the bathroom floor!. Michelle has the "do it" credentials to be an AirBnB "educator" /mentor/ assessor on "how to do it" . We rate her attitude/ set up 10 stars plus = excellent plus!