We booked at the very last minute after a snap decision to visit a sick relative in Melbourne. Loretta and Daniel were great - their responses were really prompt (even though they themselves were on holiday). It was all so easy to arrange. The location is great - close to public transport and there is a small grocery store around the corner. The house was really clean and tidy (I don't know how they do it - we certainly can't manage it with our toddler!) and very spacious. The bathroom is lovely and the whole house very bright and sunny. Best of all, there were books and toys for my toddler to play with! If dates and times aligned, I'd certainly stay there again.