The place is decent and the team replies relatively fast.
Most of the extra request were being attended to by giving external links.
If there is plan to use washing machine, do note that the water will just flow out and the toilet floor will be wet.
Also, garage key retrieval and return is a little inconvenient as we need to put the car by the roadside, retrieve key to house then go up the house to take. Similar for check-out, we had to drive the car out, go up house to return before we can put the keys of the house into lockbox.
If driving with lots of luggages, do note that the pathway between carpark to lift is narrow, and the door must be close after awhile as it beeps so loudly. So it will take awhile to load and unload.