We enjoyed our stay. The apartment is conveniently located near shops and cafes on Carslile St and the Balaclava train station. As we were traveling with a small child, the high chair was handy to have. The only downside is that the apartment is on the 3rd floor of a building with no lift. Once inside, however, the apartment is light and nicely furnished making it seem larger than it is. Communication was always quite prompt.