The host's support team was always aware of each query I made. Quick to answer, very good communication in general, including the entry instructions that are sent in a pdf document.
The unit is very nice and the bed is super comfortable. I asked if an earlier check-in could be considered due to my flight being changed and they did their best and immediately resolved the early check-in.
On the other hand, unfortunately I have to say that the apartment smelled bad when I entered (I had read this in a review) and there was some dust on the kitchen shelves.
The refrigerator was not cooling properly and I reported it, but I warned them that I did not need it. I trust that they will solve it soon because they were pending at all times. These things happen from one moment to the next, I think so.
Excellent location for my interests. Thank you!