Young allowed us a half hour early check in and was very responsive to our enquires. Unfortunately other than that our stay was quite un pleasant.
The shower was considerably dirty and not cleaned prior to our arrival as well as the apartment having quite significant black mould.
after two uses the toilet clogged and there was no plunger on site. Unfortunately this did happen at 7pm on Saturday night which I understand the timing was of an inconvenience but something completely out of our control. I contacted young and she did respond very efficiently, however wasn’t able to provide a solution until 3pm Sunday. Which by then (20 hours later) the toilet had started to smell and we were required to leave the apartment to find a toilet to use.
This obviously came at a significant inconvenience for us to go a night and majority of the next day without a toilet.