Mia was such a wonderful host! She welcomed us, was insistent on ensuring the apartment was clean for us from the last guests, and provided excellent travel tips (there was even complimentary coffee vouchers and a helpful tram passes- we didn't use them but thought they were a great touch!). She communicated very well with us. The apartment was just beautiful too- exactly like the pictures. We loved our stay, we felt very comfortable and we would definitely stay here again! GREAT location in South Yarra.