Tracey was brilliant all the way through, from the helpful communications prior to the trip, the great reception on arrival and not least the fact the place itself is really great. Its super clean, really well laid out, is exactly as the pictures describe if not better and it has got to be one the best views of the Melbourne skyline we have ever seen. In fact, we spent quite a bit of time just relaxing at the flat instead of going out. Highly recommend this place, and if you do want to go out, think about staying around the area. Lots of shopping, eateries and cool places to find.