Overall, a good place to stay in Richmond - easily accessible to Bridge Rd for trams and amenities. Property management team were easy to deal with and responsive in lead up to stay, and even allowed us an early check in which was appreciated. The apartment and linens etc were clean and all basic amenities provided. However, the furnishings are somewhat worn (threadbare rug in lounge, uncomfortable couch with hole in fabric) and provisions were meagre. One tiny tube of body wash for two people for 3 night stay, a tiny bar of bathroom hand soap and no soap dish, a few no-brand coffee and tea sachets and uht milk, no extra towels (even though the swimming pool facility is promoted as part of amenities - and is very nice!). No bin in bathroom or place to store toiletry bags. Nothing that ruined our stay, but just none of the nice touches or consideration that private airbnb hosts often provide. Also, the apartment backs on to the building's carpark so some car and people sounds are quite audible from bedroom.