Valeria is very responsive and helpful. She was able to help me secure a room for 5 weeks on very short notice. Her place is also ideally located in walking distance to the QV market. The room itself was spacious and had lots of storage and came with fresh linen, towels and cutlery. Valeria also provided 2 key cards which were secure and easy to use for the room key and house key. The other areas of the house were professionally cleaned every week and were always very neat and tidy. I would recommend this place if you are looking for a place in the CBD. One thing to note is that the window is onto the kitchen area and not the outside.