During a long trip from the NT one of our flights got cancelled, causing our already late arrival time to be pushed back to after 11pm. Heather was wonderful, called me back promptly and arranged for us to check in when we got to Melbourne even though it was much later than we were expected. We were greeted and taken into a beautiful and spotless apartment. It’s only a few mins walk from the tram and some great bars and restaurants and only a quick commute to the city.
My partner and I were incredibly grateful for the extra effort on her part to go above and beyond to make sure we had somewhere to stay after our late check in, and were definitely not disappointed with the unit or location. Highly recommend! Thanks Heather!