I'll start by saying I'm not a complainer, and I've never done a review like this before in more than 200 over the last 25 years or so. Never had an experience like this because I rely on reviews, and I read them before looking at the photo's. This is the first time they've failed me.
First, the good. Location is great and Maneesh responds very quickly and is helpful. The gym was possibly the best one we've ever seen. Now the bad.
Arriving was a debacle - our check-in time was moved back by two hours not once but twice. We wasted an afternoon just waiting around. The previous occupant had locked the keys inside, but the cleaner then had to make a 200km round trip to get the spare key; it would have been much quicker to put it in a taxi or on a courier. To be fair, Maneesh was very apologetic, he paid for us to leave our luggage and offered us an activity or lunch or dinner, which we declined.
At first glance all seemed well, I think we were just relieved to finally get in. It really, really wasn't well at all. I won't go into too many details here, suffice to say the apartment needs a very, very thorough deep clean. Things were missing or broken, even the inside of the fridge was filthy, we found a dirty sock under the sofa, a rather full ashtray on the main balcony and quite possibly the dirtiest balcony I've ever seen in the bedroom - complete with what looked like a couple of separate piles of cat faeces. Had I been well, we wouldn't have stayed even one night. In fairness, when I let Maneesh know that there was a problem after a couple of nights he offered to send cleaners to remedy it; I was quite ill by this stage and didn't want to be disturbed - and I had no faith in the cleaners to do a better job this time as the dirt and dust isn't a new thing; it has been allowed to build up over several months. I documented everything and took photo's for Maneesh.
And just when I thought it couldn't get any worse, whilst packing to leave I noticed a good bit of black mold in the bedroom, less than a metre from my pillow.
I don't expect this kind of thing at any price point, but when considering the almost $300/night charge the apartment was in an unacceptable condition by any standards.