Malcolm was extremely accommodating. Our flight landed late at night and he was happy to see us and show us into the apartment when we finally arrived after 1AM. He was also very flexible with our check out time since our flight did not depart until after midnight and thus let us stay in the apartment until 10PM on the day of check out. The apartment is in a great location to all the attractions of the CBD and well situated if you want to go out to surrounding neighborhoods. When the internet went out Malcolm worked very hard to try to repair and and was apologetic for the inconvenience. There were staples in the apartment, milk, butter, sugar, etc which was most helpful and even a welcoming bottle of wine! I would stay in his apartment again if I have the opportunity to return to Melbourne!