I booked this Apartment after a very unpleasant experience with another host from Airbnb. Bo was very quick in responding. The apartment was not only clean but also very well equipped. Bo had excellent personal touches which added to the pleasant stay my family and I had. Everyone was impressed by the small attention to detail such as little instruction notes around the apartment for operating the coffee machine etc. Location was also great. 5 mins walk from Southern cross station. Will definitely book with Bo should I return to Melbourne.