Myka was very helpful, he responded very quickly to all messages leading up to the stay. When there was a problem at our original accommodation (in Richmond) on the check in day, he moved us to this apartment without asking us to pay the difference in price.
This apartment was in a great location for what we needed and was very comfortable (great beds).
The only issue was the shower in the main bathroom had a clogged drain which caused water to flow out into the bathroom when first used - we had to unclog the drain so it could be used again.