The place isn't connected to water systems and has it's own water tank. Seems the hostess /owner forgot to get the tank filled up which left with 24 hour of no water. No toilet, no drinking water, no shower, no washing your hands (and don't even think about the spa). When we called, we were told to restart some pump outside which gave us just enough water to brush our teeth... The place had so much potential, and at first it really was just the water situation that ruined it, but once we requested a refund, that's when this place became a1 star for me. The hostess was rude, complained about a call I made to her at 4pm because "she was in the middle of a busy shift". Are you hosting this place or not? She also was upset that I called at 11pm when my partner and I realised we have no water, not to drink, not to use the toilet. And there is nowhere to go, you're in a field out in the middle of nowhere, and let's just say we weren't in a situation to drive anywhere (those this isn't the type of area you'd find a 24/7 gas station,so even if I could drive, that's not going to help)
I requested a full refund for the day we had no water, and the refused because "we had a bed and walls" 😂. No Drinking Water, No toilet, No Taps, No Shower and she wants to partially charge us for that day. My partner and I are "holding it in" and have no water to drink.. We went to sleep and left as soon as we woke up so we could get to a toilet somewhere and but some water. Also cutos to the hostess they called the water delivery truck the morning we had to leave! (how do I know? The driver himself told me!)
Place had potential, mistakes happen, but the way we were treated, with no human decency, expected to "hold it in" and not be able to drink while we're meant to be on a lovely vacation.. I'd give 0 stars if I could and end frankly have these sorts of places removed from airbnb