From the start Angela was very friendly and helpful. Allowed us to drop off our bags early as we needed to get to another destination where we couldn’t bring our bags to. She bought a stuffed toy for us to take home which was very thoughtful and unexpected. Space is great for short stays and location was perfect, only 10 minute walk to southern cross station or flagstaff station. Angela also was very flexible with the checkout time, allowing us to checkout 3 hours later than what was advertised. Thanks for having us, we had a great time and highly recommend 😊