The flat is perfectly situated close to the buzz of the CBD and right on the edge of Chinatown. Getting around and dining in nice restaurants is easy. The pool was nice to have. As Greg says the flat is an old lady and needs treating with some respect but that is one of the things I loved about it. Did not meet Karen or Greg but had some interaction with Karen which was fine. She seemed very nice and polite. Would look to book again if visiting Melbourne once more.