The cleanliness was not up standard but the owner was apologetic about this. The split system heating/air con doesn't work and the one small blow heater provided as a substitute is definitely inadequate. There are also no spare blankets or top sheets on the bed so this apartment was too cold for us. Also a heads up if you are using the on-site parking: you need the pass to exit the car park then you have to find park in the city so you can run the key back up to the apartment to check-out - this is not ideal.