Kelly was very friendly and welcoming and quick to respond to communication. The apartment is in the perfect location, close to everything (shops, trendy cafes). It is really nicely furnished & the bed was very comfortable. Kelly added some extra touches like a few snacks & things, a sign with my name on it welcoming me, and a good array of cooking utensils and equipment. The area is very quiet, with beautiful tree lined streets. I'll definitely be staying there again.