Tiffany was very helpful and flexible. We had some very last minute notices and changes, and Tiffany was kind enough to accommodate us accordingly. Tiffany was very quick in her responses, never had to wait more than a couple minutes for replies. The building location was nice, public transport easily available, lots of places in walkable distances. The pool and tennis courts were a fun bonus. Rooms are quite big, came with walk in wardrobe and closet, extremely convenient. Has dish washer, washing machine and dryer, as well as everything you’ll need to use them. Overall a great experience, safe to say everyone was satisfied with the experience, will definitely visit again if we do revisit Melbourne.