Check in after hours was easy but confused as to why we were told to report back to reception or risk losing our keycard access. Receptionist just said don't worry about it when we went down early next day to make sure our cards won't deactivate. No room service at all the 5 nights we stayed even though it's supposed to be a serviced apartment. Towels were gross at night 4 but had no option to replace them. There weren't any instructions regarding rubbish either. I hung the 'ready to service' sign 2 times on our door but no one came in to assist whilst we were out and by the time we got back reception was closed. Had to take our towels out of the bathrub to reuse. Gross! Otherwise it was a ok-good stay :)