Christy, Clary and Julius were very responsive and helpful from the get go. The self check-in was very straightforward and the property was clean and tidy. I stayed for an entire month and had the loveliest time. My only regret is not making it a longer booking. The location is extremely convenient, with several grocery stores, restaurants and chemists within walking distance. The views from the balcony and the rooftop are some of the most beautiful I have experienced in Melbourne. You get a clear view of the city skyline against the sunset, and can watch the sun rise against the Dandegong ranges. It made my mother's visit to Melbourne a truly memorable experience, and I know this will be the first place I look at next time I have visitors. It's an easy 5 stars from me on all fronts.