we had excellent experience staying. Sun and husband was friendly and approachable and replied promptly. the unit location just right beside Crown and walking distant to tram stop, to Melbourne CBD and many other place like South Melbourne market. there is supermarket just right on the downstair and you can practically grab anything if needed . the unit is exceptional neat and clean with complimentary coffee etc. the unit also have a a nice view (esp at night). Will definitely stay again when we down for visit