Almost impossible to get a response from the Host. Check in instructions were not sent through until the morning of check in. Which is fine - if there was a note in the listing saying so. When we messaged asking for instructions multiple times, we got no response. We advised we'd be there at 2pm to check in, arrived at 2.10pm to collect the keys and had to wait 20 minutes for them to arrive, yet they want to slog you with fees for any minor variation. Wi-Fi doesn't work, futon has stains, the place is TINY. The bathroom is the best bit with Sheridan towels and Sukin wash products. Location is great, the view is great, the area is safe enough. But we will not be staying here again due to worse-than-poor communication from the Host.