Jack and Mark were very organized and neat host to communicate with. We had to do the late check in, and Mark sent us a very clear instruction with some photos of front gate and the street views so that we don't get lost, which was amazingly helpful in the night check in. During the stay, we enjoyed everything they offered, especially the night view. The reason why we chose to Airbnb rather than a hotel was because we wanted to feel that we live in the city we visit. Jack's place exceeded our expectation with a full of care. Thanks to their service, we loved the city of Melbourne a lot more than we thought.