The cleanliness of the property was appalling - dust, dirt and cobwebs everywhere (particularly the bath/shower was filthy) as well as broken furniture discarded in the apartment. The soft furnishings stunk, like they hadn’t been cleaned in months. It is not set up for people who want to use it as an apartment, no oven trays, no hangers, spare bedding being stored in all cupboards. A cleaner was sent round, but needed direction on where to clean and also didn’t wash any throws or cushions which stunk. Upon request of the remote for the garage when we got access to our car, the agent had no clue of the location of the remote and didn’t ever reply, despite us sending multiple messages for a status update. The main frustration was the absolute lack of communication from the hosts from start to finish. MadeComfy, I implore you to take some care and respect over your properties and customer service, and until then, I advise any guests looking to stay at this property to look elsewhere.