For the overall stay we were happy with our booking but there were some items that we raised with Lee during our stay and response was quick to offer to clean them but I opted not since it was only minor thing.
Location was convenient for us since the tram is just downstairs and the area is fairly quiet. Also Wollies is just around the corner and some few restos downstairs but most of them close after 6pm.
Great pool on the ground floor and few other amenities.
Some observations/feedbacks:
1. Checking in or getting the key is a bit of a hassle since you have to wait for someone to come in or go out to tail gate to come and access the mail room. Good thing we arrived 5PM where foot traffic was high.
2. The place was generally clean though we found the fridge left with crumbs, then toilet/shower wall has some hair on the wall. We raised this to Lee and offer to have the cleaner come back the next day but I declined since I can clean it myself.
3. The tiles in the toilet were loose and wobbles which probably is a building defect since the apartment is pretty new. Offered to help on this but probably won't be fix within our stay even if I accepted it.
4. Parking is provided which is great but it is sandwiched between two concrete columns/pillars. Luckily we have a small SUV which clears both sides by 6inches from the side mirror. If you have a bigger SUV like patrol or landcruiser then you will probably fold your side mirror to fit in.
5. Utensils were provided but there were only 3 forks left for some reason. There were chopsticks but if you have kids who don't know how to use them it will be inconvenient. Did not raise this to Lee as we can live with it.