Nice apartment. But it was not very clean.... I found "lots"of black medium-long hairs in the master bedroom and bathroom. The main windows with the view and glass table were full of handprints clearly visible with sun reflection. The living room had a fantastic TV, but the two armchairs were uncomfortable to enjoy and relax it; I would definitely put a nice sofa!
Regarding our communication, I had many problems with you.... starting from the check-in. You were sure there was your guestbook with wifi and garage informations. I spent 30 minutes with the car parked badly on the road risking for tickets... at the end I was right, there was no guestbook on the living room and finally you sent me a private message with all the infos... you apologized for this and it's fine...
I kindly asked to have a full refund on the night canceled (1/5 nights we stayed)... but this was denied... ok
I kindly asked to have a couple of hours our car parked in your garage after the check out 10.00am... you told me upcoming guests were coming just after us..... I know how this works and I know a maid was coming for a couple of hours to clean the house.... check in was for sure after my two hours.... as you write in your page check-in after 14.00 pm and was 10.00am. 0% flexibility.
it's fine, we had good time in your apartment, but in my opinion I would not rate 5 stars to my experience, especially after you sent me a private message asking me that a 5 star review would be important for your business! This is not professional.