Booked Donna’s apartment for my dad for a week after staying here last month. Donna was so caring when he didn’t make it to the apartment on the first night and followed up multiple times to make sure everything was ok. The apartment was immaculate as it was when I stayed and my dad really appreciated the extra touches including the hot water bottle on the bed. He said it was a little slice of heaven for the week. Thank you again for letting my dad stay and have marked this apartment for my future trips to Melbourne.