The whole place needs a thorough scrubbing and updating. Photos on the listing are not accurate and do not reflect what the place looks like now. The kitchen benches and sink looked like they had not been cleaned, and there were crumbs on the bench. The dishcloth was dirty and there was no clean one provided. The appliances all need a good scrub or replacing, and the coffee machine didn't look clean enough to use. The towels are old, shaggy and had stains on them, the bathroom tap wouldn't turn off properly, and there was water leaking from the bathroom ceiling. We had to place the bathmat under the leak to avoid flooding the floor, and when I messaged Dmitry the following morning to let him know he just thanked me for advising him. I've since read older reviews and it appears he has been aware of the leak since at least 2019, and the warped ceiling also suggests this has been a long term issue. There were disturbing stains all over bath that looked like blood splatters. The blinds on the windows facing out to the street only cover half the height of the glass, so anyone walking past can see in through the bottom half of the window at night. We placed the dining chairs in front of the window for some privacy. The bed was ridiculously large for the room with the foot of the bed nearly touching the wall, and it was the most uncomfortable sleep I've ever had. The mattress was a thin piece of foam about 10cm high - the one in our camper trailer is far superior to this one. The furniture in the outdoor patio area is covered in black mould and looks like a dump site. The only reason we chose the place was because we had to be at the Monash Hospital at 8.30am and we live 2.5hrs away. The location was certainly convenient, but that was the only positive along with the self check-in. Unfortunately I hadn't read the bad reviews until after we checked out, so lesson learned for next time to read all reviews thoroughly before booking. I am completely baffled that there are so many reviews saying the place is clean and cosy, as our experience was very different. I would recommend staying at a nearby motel as an alternative if you need to be close to the hospital.