Overall, I was very happy with the place. Nicole was wonderful about communicating. Very quick in getting back to my queries. Two things that potential visitors should be aware of. First, she has what, in my opinion, is a pretty harsh cancellation penalty. Most places allow you to cancel without penalty within a few days of arrival. Nicole's policy is you lose half of your money if you cancel within 10 days of arrival. Second, the key is located in a really awkward place. One has to get on their hands and knees in an outside public area to open the lockbox. It takes two hands to open the lockbox. So if it was raining, you wouldn't be able to hold an umbrella while opening the lockbox. Plus you would be on the ground where it would be wet. This would not be a pleasant experience. I was fortunate because the weather was nice. But if it was raining hard, I would have gotten soaked.