We are very experienced AirBnB users throughout the world. We found the location, amenities and layout of the unit and building to be excellent. However, the overall management of the unit was well below our expectations. We found dirty clothes in many of the drawers. The refrigerator and microwave were filthy. One of the towels was dirty. Soap dispensers in the bathrooms were 90% empty. We spent a great deal of time cleaning the unit ourselves after a 20 hour travel day. There were no instructions on how to operate anything. Many basics were missing. We purchased many items that were necessary. We only received one key for 4 people. This was problematic because you need the key for the unit and building. We requested to leave a bag in the room for 4 hours after check out and management would only do it if we paid a late check out fee. Considering the state of the unit, management should have gladly worked with us. We would only recommend this unit if management does its job.