I arrived late at night so my daughter picked the key up from Feng Feng - she was very helpful and showed my daughter Katie around the studio and explained how things worked and where everything was. There was also an compendium in the studio which provided information about the studio and local amenities (including maps) and plenty of brochures of things to do in Melbourne. The studio was exactly as portrayed on the website - very modern, clean and comfortable, great shower and bathroom, extremely quiet and in a great location close to trams shops, cafes etc. It had everything we needed including airconditioning which was appreciated and needed! We were also invited to join them at a Chinese New Year party they were having on the Sunday afternoon - unfortunately we arrived back a bit late. They were both very hospitable and nothing was too much trouble. We would certainly recommend it to friends and family and would love to stay again when we come back to Melbourne. Thanks!