I stayed in Melbourne at this property for three nights as i was down for business. I found Paul very quick to reply to my late notice emails and his friend Dee was very helpful in meeting me with keys. The property was great for my purpose. Fully equipped kitchen, clean open spaces and a great view. Only downside was the gym is absolutely tiny but i managed to hit the genesis across the road. This was my first AirBnb booking and i was very impressed.