Saphire is a great host. She met us personally and gave us a tour of the building to make sure we knew our way around and that we had everything we needed. It was wonderful to find an apartment facility where our greyhound Neffie was welcomed. We had a wonderful view from our apartment on the 10th floor and it was a very spacious layout. The bed was really comfortable and the location was excellent being a mere couple of minutes walk to Southern Cross Station and to the Flagstaff Gardens for Nef's walkies. My only complaint has nothing to do with Sophie but more about the fact the building only has single glazing which means it is quite noisy but I guess that is city living and the reason why I don't live there preferring the peace and quiet of my country idyll. I would definitely stay again and recommend it to others.