The Apartment
The place is as described - well located, has a good view in the living room and generally clean and well maintained. The only gripe about the apartment is the bedroom - it has no window or air conditioner or fan, which can make for stuffy nights.

The Host
Unfortunately our experience with Anna has left a sour taste in our mouths. Prior to the trip, mindful of her requirements, we have corresponded with Anna asking if we need to pay extra for kids. She was friendly and helpful then, and told us no extra charges is needed.

On first use, one of the toilets' cover was found to be broken. We didn't pay much attention to this minor inconvenience thinking that the host probably hadn't had time to fix it. Plus we had just arrived exhausted from an overnight flight with a long day ahead. It was a mistake.

After we checked out, we received an unfriendly and accusatory message from Anna about us having an infant and blamed us for breaking the toilet cover. Her tone took a 180 degree turn from then on. Without any care about how our experience was, she demanded additional payments for the infant and toilet cover.

Naturally, we refused and reasoned with her. She then proceeded to pick on strange issues like items not being put in their original places and stains on toilet (which we are unable to remember or verify). She further claimed that we did not respect her place.

Now, we admit we did move things around and some of those things we might not have returned to the exact same place because we simply forgot to. There are also fragile or dangerous objects (etc plates, toasters etc) for kids so we moved them away from their reach. I would even go as far to say that her claim about the toilet stain could be true, as we have young kids who might not have cleaned after themselves diligently when we didn't check.

But the point is there is an acceptable and reasonable boundary of the state you can expect a place to be after renting it out - you can't expect it to be 100% pristine and untouched but if the place is trashed with broken glasses and confetti, then the travelers are clearly at fault. We did no more than what ordinary family travelers do (which is moved some stuff a little, used some stuff a little) and the apartment is definitely well within that reasonable boundary. Yet she made it sounded like we held a drunken frat party there.

And to receive such unfriendly messages 5 days after we have checked out did spoil the mood of the rest of our trip. : (

For the first time in over 10 years of traveling we have faced such treatment from a host. We have stayed in several farmhouses and service apartments and had receive no complaint. This is the first Airbnb for us though.