Hi, I am sorry for leaving a bad review but I was really very disappointed with your handling of the situation. I told you I had left immediately due to a severe rash that spread over my body due to a situation with mould in your fans and a broken fan above the shower. You did not care about this even though you should have taken it very seriously in line with the current amendments to laws in this area. I did not even receive a part refund as I should have because you had the audacity to block my request for a refund, in fact claiming that the place was pristine. I'll leave it at that since I am left with no choice but to take the matter further to receive a full refund. I hope this experience will have changed you for the better so that all of us who are part of the AirBnb family can be treated fairly as one together. Warm wishes, Clémentine