- Bathroom had other guests dirty rubbish/used toothbrushes/packets in the bin, it was very visible. Indicating the bin liner had not been changed.
- The fireplace also had not been cleaned out, it was packed with soot with no instructions on where a broom/dustpan would be. Had to manually clean it out causing a mess.
- No hand sanitizer available, this is a crucial requirement during these times.
- Bathroom basin sink was also slightly blocked the whole time. Had to wait 30 mins for water to settle down before using tap again.
- We are vegetarian and informed the host of this prior to arrival, we were responded to from the host saying this could be accommodated. Upon arrival, we were given BACON and no alternative replacement for this dietary requirement.
- The kitchen amenities included only 1x Bowl? This led to my partner having to eat out of a saucepan for her birthday!
- There was also no non-slip mat within the bathroom, causing my partner to unfortunately fall and hurt herself when getting out of the shower.
- The Fridge was BROKEN! The side cabinet section to store drinks was simply missing and not available? Very difficult to place any sort of drinks (eg. champagne/wine bottles). Instead, we had to place all our food for 3 days on the ONE shelf in the fridge. Yes, there was only ONE available shelf (the other one had Bacon on it). Also, the grocery bottom crisper drawer was fully cracked and basically ready to snap. We had to remove it through out our stay.
Look to be honest, the place was cosy and had a lovely location but really lacked in getting all the little things right. Making sure the rubbish/old guests remnants are completely gone, and triple checking all the amenities are ready to go, along with much clearer communication (I would advise contacting the guests personally prior to them staying, this creates a warm positive first impression). These little tips can really turn an AirBnB experience from a 3 star to a 5 star. The place has heaps of potential but I feel the hosts need to ensure it's up to scratch among such a competitive market.