We thoroughly enjoyed our stay at Artel Apartments. The place was clean and conveniently located to lots of great cafes. The main feedback is that the rooms of the apartment don't have heaters which is a big issue for Melbourne winter especially with kids. The staff were able to organise some temporary fan heaters. However, these were not great. There needs to be permanent heaters provided for each room or update the Ad stating that there are no heaters in the rooms.