David was so efficient in responding to any questions I had and always delivered what he promised. Clear, detailed instructions were provided with all details we needed. Apartment had a lovely outlook, was private, clean and very quiet even though it was in the city. Southbank was a great location, walking distance to the city even with children. Spacious complex with amenities (we didn't get to use them.) Took David's advice and he was right about the great coffee up the road. We were very glad we stayed here and don't think we would need a car next time.