Michelle’s stay was great. We’ve previously stayed in the same building before so access to the pools/sauna/gym was important. We assumed we could access them but we couldn’t due to incomplete induction. Our fault was assuming that we could.
The place itself was spectacular - great views and a good size tv perfect for a movie night! The bed was super comfortable and the couch was divine!!
Practical items such as tissues and tea towels were not provided. Cleanliness of the place was below expectations. All of these should be implemented for future guests.
Michelle was amazing to communicate with. She’s quite flexible with check in, which was a plus. An overall great host.