Even though I didn't actually get to meet Stephanie I was very impressed with her efficiency and organisation. Every email/text was responded to promptly and everything I needed to know was answered. Stephanie's unit was fantastic, central to everything we needed, even a car space for our hire car, though there was a tram stop less than five minutes walk if needed. The area was lovely and quiet, the unit very neat and tidy and all our needs were met and couldn't recommend highly enough. I will definitely book again if returning to Melbourne, five star. Big thank you Stephanie.