Common sting with Ann was easy and we picked up the keys without any issues. The apartment was beautifully decorated and we appreciated everything, beds were comfy, the shampoo/ conditioner and luxury amenities were lovely, the information on local cafes and restaurants was very helpful and wifi and pay TV were excellent. We appreciated the little snacks that were left for us. The apartment was close to the tram and transport. We stayed for the Grand Prix and it was handy for us. We loved it!