Inside Carmens place is spotless. Communication was fine as long as by text. My husband mistakenly knocked on Carmen’s back door which is against her explicit instructions . Carmen said it is against the law to knock on the door when there may be foster children inside. Since Carmen was home and knew our arrival time it would have been nice to be personally welcomed. Carmen’s house rules are perfectly reasonable but we found them to be delivered in a rather demanding and hectoring style. Overall we were unable to reconcile our experience with most of the previous reviews.