What a fabulous little find Caroline's Northcote apartment was! From the outset, Caroline was a pleasure to correspond with; always happy to answer questions and prompt with her replies. Upon arrival, she was there in the freezing cold to welcome myself and my two small daughters and gave us a comprehensive rundown of the ins and outs of where we would call "home" for the next 4 weeks. Aside from Caroline being a lovely human to deal with, it was the little touches in the apartment that really impressed me (and for the record, I'm a tough critic). The pantry and fridge were stocked with quality, mostly organic basics (no half eaten packets of stale crackers or opened packets of cereal to be found here!) plus there was fab ground coffee ready for my morning stove-top espresso. There were other basics left for us to use in the bathroom and laundry which were both quality and environmentally-friendly. My children LOVED the selection of delightful books and toys available for them to play with; such lovely, unexpected touches that made our stay so pleasant. I am very particular about the quality and especially condition of bedding wherever I stay, and Caroline's duvets, pillows and mattresses got a MASSIVE tick from me. There was not a mark or a stain from previous guests to be found (and I know because I checked!). The beds were super comfy and the bed linen and towels provided where in superb condition. Caroline really cares about her apartment and her guests, which is very evident. She was available to answer any questions throughout our stay which was handy too and will be for guests not familiar with Melbourne. The location of the apartment is great with loads of awesome little gift shops to explore on High Street and some great local take-away places if you don't fancy cooking. If you do fancy cooking, Caroline's kitchen is well equipped and we weren't lacking in any kitchen gadget during our stay. We had a car, but also utilised the handy tram stop nearby for trips into the city. I wholeheartedly recommend Caroline's welcoming Northcote apartment (and am crossing my fingers that it's available for me to book again next year!)