The house was unclean upon arrival. I was ensured the front two rooms had been cleaned and the linen had been changed (which didn’t make any sense — why wouldn’t the whole house be cleaned? Only 2 bedrooms?).
The linen had not been changed, there were dirty towels in the bedrooms as well as hair all over the bathroom, hair on the pillows and rubbish had not been taken out. Pretty gross to arrive to.
Was offered a $100 discount and again, ensured a cleaner would arrive but they did not. I had to clean the house myself.