Kylie is a very responsive and helpful host. The flat is very well appointed and there were nice touches in the flat to make our stay easier. The location was ideal for us as it was within walking distance to friends, a good shopping area on Malvern road and to Hawkburn train station when we did not wanted to take our car into the city. The car park at the rear is a real plus. Even though the block of flat is a little faded, the flat itself was modern and very tastefully decorated.