Great stay in a fantastic location!
Communication prior to my trip was top notch. Quick and always answered any questions I had!
Check in is simple, you just collect the key from the Ezymart at the entrance to the apartment building. I did have a slight delay as the lady at Ezymart couldn't find the key. Had to ring the host/apartment manager but eventually the lady found it, this is by no fault of the AirBNB but worth mentioning. Was only a slight delay and after I convinced the girl it was definetely there, she searched a bit harder and found it. When I rang the number to confirm the key, I was informed there had never been an issue before so I reckon this was just a once off!
The apartment is spacious and comfortable. Although I didn't cook in the apartment, the kitchen had all the utensils and equipment you could need to so. (Dunno why you would with so many places to eat in Melbourne) Bed was comfortable and the bathroom was spacious enough, weird lighting though, the two downlights aren't very bright, but I assume this is so you don't wake your partner up if you get up to the toilet during the night. There is a second toilet as well in the laundry area.
The pool/spa and sauna area were nice to relax in, I went about three times during my stay and had the place to myself each time, except once where there was 1 other person. Two separate gyms as well and the entire area has a great city skyline view.
The Collins Street / Spencer Street tram stop is right outside the door to the apartment, within the free tram zone, so getting around is easy. Southern Cross Station is obviously only a few minutes walk away and Southbank only a short 10 minute stroll.
Will definitely stay here again if travelling to Melbourne again!