Overall, I would say the stay was comfortable.
The pros: The location was ideal being so close to CBD and a short walk away from grocery stores and restaurants. We loved that the park was just across the road, it made for nice scenery, morning walks and the atmosphere was good. The accommodation was also well furnished with new utensils. The quick response by the staff (Riva) to solve our problems with check in and power issues and to keep us updated was much appreciated. He walked us through the steps meticulously and stayed on the phone throughout, which we are grateful for.
The cons:
1. The check-in process was extremely tedious. It was a self check-in process where we had to locate a lockbox which was tucked away in a cranny. The lockbox was located quite a distance away from the actual accommodation and it was made worse because we checked in at around 6pm when the sun had already set. It is actually alright if you follow the steps to the letter but it was inconvenient for us when we were rushing to head off after dropping off our belongings.
2. Subsequently, it happened to be an unfortunate coincidence that the accommodation was hit with a power trip the day we were supposed to check in. It was not anyone's fault but that interruption to our power definitely dampened our mood. Granted it did come back on after a few hours thanks to Riva from the MadeComfy team where he tenaciously helped us and also chased the power company.
3. Additionally, we felt that the heating was inadequate. It was a central heating system and its reach was only within the living room, just less than 5 meters. It made the bedrooms very cold and we had to don a few layers and socks to sleep, which made for about 6 nights of fitful sleep.
4. Lastly, we asked for a parking space which was provided to us. However, the car we rented was a 7-seater SUV and it was an extremely tight fit into the underground parking lot and space (which was surrounded by pillars. Of course, this is no fault to the owners, just a caution that if you rent a big car, you might have difficulty/not enough space to park.