Jack's apartment has a great location - a tram stop right outside the front door, masses of cafes and restaurants on the doorstep - and it is very well equipped and comfortable to stay in. We were met by Mark at the agreed time and he was very helpful and gave us a thorough run through of how everything worked which was much appreciated. Jack replied very promptly to our messages and inquiries and was very easy and professional to deal with. We really enjoyed our stay and felt very at home. The "myki" cards, Netflix, and coffee vouchers were a great addition.