Though we did not meet him in person, All contacts with Tristan were pleasant and efficient. His flat is really THE place to stay when you are in Melbourne; easy access from airport as bus terminal is just across the street, Tristan gave us all useful information to get in and settle down; the flat has a nice size for two, small balcony and great view; many free trams stop in front of the building; if you enjoy walking as we do, you can visit a lot of Melbourne without using public transport from this place; but as it is in the free tram zone you can also enjoy this opportunity of free travel; the flat has all comfy and useful equipment: comfortable bed, powerful shower, AC, excellent wifi, washing machine, dishwasher, clotheshorse on balcony, lots of cutlery and crockery as well as pans, saucers and cooking appliances; there is a good and large supermarket just across the street and the wonderful Queen Victoria market is just 15 mn walk (dont' miss the organic food market and the delicacies arcades) so we could do our own cooking with all Tristan's kitchen equipment and we enjoyed that as we were on a two months trip and did appreciate not to be obliged to have everyday too fat too salty too sweet food from cafes and restaurants. We do recommend this place.