If you want to be close to the city but in a more residential area, this is the perfect place. The area is beautiful, a couple of blocks from the arts precinct and the botanic gardens and surrounding parkland. We live in Southbank too (had to move out for repairs) and absolutely love this area.
The apartment had everything we needed. Was very homey (so much so that my 2-year-old son didn't want to go back home!). The apartment is spacious, would fit 6 people with no problems. The courtyard was perfect for a lunch in the sun (if you are lucky to get any in Melbourne) and the common gardens were lovely. My son loved playing there.
Gail was really accommodating, she helped us with a number of extra things and was always quick to replay. I would definitely recommend Gail's place for a lovely time in Melbourne.