This place was was an amazing location. super handy as it is in the heart of the city and everything you could possibly need is only a short walk away. however, the host wasn't great at responding and communication. he left it to the day before arrival to respond to our messages, leaving us very anxious and confused if we even had a place to stay. as well as we had to be the first to message and ask him where we should leave the key. he was very nice to let us have a late check out though. during our stay we couldn't find the air conditioning remote anywhere to control it until we eventually we found it stuffed in the couch along with a dirty sock! once we did find it, the batteries were flat in both the ac and the tv remote, so we had to replace it out of our own expense. overall, our experience was pleasant, and i would 100% recommend this place to anyone who wants to spend a few nights in the heart of melbourne!