I was originally booked in to MADALINE, was disgusting not vacuumed, random hairs, lights filled with dead bugs and a soiled mattress base.
Got moved to HENRY, shower didn’t drain, a used glass growing and ecosystem that had been their ages left in dishwasher ( and its covid so a used glass can spread disease) and brown goo in washing machine tray. They claimed was washing powder, but I have never seen dark brown washing powder in my life.
Asked for a refund on CLEANING FEE ONLY, even though I left the premises early. Got threatened by the host about why I was staying in lockdown that he would report me to get fined ( even though I had a permissible reason) they just never asked.
And they didn’t ask until I asked for the refund.
Definitely did not follow the enhanced cleaning their Airbnb requires of hosts and the communication was awful. I reported the incidents and waited the amount of time that Airbnb enforces to make contact regarding issues, then they complained I didn’t not allow them to recify it.
Worst Airbnb experience I have ever had