It was great, finally being able to speak with Ananda directly, on the telephone. Hearing her voice reassured us we could look forward to a safe, pleasant stay in her rented home with the added bonus of her local knowledge and enthusiasm for Melbourne, a city I had not much enjoyed visiting as a child, but a place I very much wanted to explore with my husband and student daughter, 30 years on... I loved her courtyard garden, and was delighted to be asked and trusted with the task of feeding her goldfish.. We just needed to hear they were in a tiny pond, outside! It might have been even better to hear from Ananda, personally, a little earlier in the process of signing up to rent with Airbnb. We were on the move, visiting lots of different places in Australia, not always with great access to the Internet, and not knowing all the details, the who,what, when where and why of our booking in St Kilda from day one, caused a few sleepless nights. It was my first Airbnb booking, so hopefully, things will be more straightforward next time. St Kilda and Ananda's candour, once we got to chat on the phone, were two of the highlights of our trip home to Oz from London. We'd recommend.