key pick up was agreed but the person was 20 minutes late. We advised early that their delay would cause us to be late for an appointment and that we were waiting outside. The person then arrived (we didn't know who we were meeting), and was chatting on the phone outside the apartment in front of us for an additional 10 minutes before handing us the key. All they did was hand us the key, so not sure why we needed to wait. Most checkins for airbnb's are 2pm, so this is one area of possible improvement. The checkout was late as well - the person didn't show up on time. The heating didn't work as described in the instructions. Would have been nice if there was additional blankets as melbourne can get pretty cold. Nice coffee machine but no coffee beans - but not a big deal.
The apartment has thin walls so noise is amplified from the kitchen/lounge to the bedrooms. Also the main road noise is quite loud in the night. I know this is out of anyone's control - but just in case you are a light sleeper.
Otherwise it's a nice property, apartment, and location.