The apartment is really nice and an amazing location! There is an issue with only having one key, if you get locked out the hotel can’t help as it’s not manage by them but the company managing the apartment was quite rude on the phone when I said the hotel wouldn’t help. There definitely needs to be a better system.
The oven did not work properly while I was there, I was then expected to arrange meetings with the maintenance guys twice and take two hours out of my day twice. Once again I found their communication unhelpful and slightly rude, you expect an Airbnb to be fairly stress free as that’s what you pay for.