Was a good stay overall. We were well rested. Here are some honest opinions on my experience
Pros
- Settled this place due to the 56th floor views of the city : A refreshing way to experience a familiar city.
- Location : Within the free tram zone and 10mins walk from QVM
- Stylist and tasteful fittings and decorations.
- Firm and comfortable bed n linens
Cons
- Balcony : As mentioned to Rob, I had to clean up the balcony myself as it was littered with ash and cigarette butts when we arrived. Was a nasty welcome as I looked forward to checking in and checking out the amazing views from the balcony.
In the future could consider a final check around the place before the next check in.
On 3rd day, the neighbours upstairs repeated the nasty habit of smoking at their balcony and littered the place again. Didn’t clean up this time but sent pics to Rob.
Future guests as need to note that if you wish to enjoy the balcony, would need to be on a look out for falling ash n butts especially if you have younger children.
- Communications with the hosts Rob and LinNa : We requested for a later check out with Rob but was confused by the written instructions given in the apartment.
Hence when we requested for a later check out then what was stated on the written instructions, we were given a rather harsh reply by Co-host Lin Na, to vacate the apartment before 10am as they needed time to clean up before the next batch of guest needed to check in earlier at 1pm.
Upon clarifying that we didn’t offend her with our request and that she didn’t prefer the other guests over us. She apologised and clarify the written instructions had wrongly stated the time of check out.
Rob was friendly when he met us but we didn’t heard from him during the miscommunication between us and LinNa.
I’ll recommend better communications between the co-hosts to prevent unnecessary miscommunication to future guests.
The views were truly remarkable! However, we are not likely to return.