Imogen is a great host. We were 15 mins early and the cleaners were still cleaning the room but Imogen let us wait at her apartment and offered to make tea for us. Apartment is cosy for 2 ppl although the bed is little smaller than we expected nonetheless very comfortable. Check in process is smooth and Imogen is very quick in replying. Her place is only 10 mins walk from southern cross station and tram stations. We will definitely stay there again.