Penny was very friendly and helpful. She was really clear in her comms and was accommodating to my delayed arrival. Very convenient location. Very walkable and hardly needed to take the free tram.
For those who does not have mobile data once you get off the Skybus, and need to continue communicating with Penny, you might want to note that there is free Telstra WIFI just standing in front of the block along the street. It saved the day for me as I couldn't activate my local card in time.