From first contacting David and Emma they were both very professional and informative. Emma met me at the house, took me in, showed me the room, showed me how to use the lock and was a great help with directions. The location was excellent, with just a short 5 minute walk to the tram line that takes you directly to the CBD. We really liked the pin entry on the door and that we had our own space and didn't have to disturb you coming back late. The ensuite and small garden give the space more character, and the fridge means that it is easy to make a cuppa in the morning. And the price is just right. Overall, a positive experience and a place that we would recommend.