Kim was in touch straight away and made sure checkin was easy. The location of the apartment is absolutely amazing - so central. We parked the car and didn't use it again for a week. The apartment is well-designed and spacious, and has plenty of natural light even though it is fairly close to a neighbouring building. With a few blinds down, it was very private and still light. The apartment is very comfortable and attractively furnished. Wifi is good. Kitchen facilities allowed us to cook meals, although there are too many amazing restaurants right nearby to list. The apartment is on a floor that has its own lift, and we never saw any of the residents of the other apartments on our floor. All in all, we had a fantastic stay and would jump at the chance to stay here again when visiting Melbourne.