We traveled as a family of 4 (7yo and 2 yo).
We had v little luggage so not having a lift was fine.
Lisa was most thoughtful and accommodating.
Pros:
1) great location (there was an excellent café and a restaurant with yummy Italian food within a 5 min walk) and Hawthorn is not far from most attractions in the city
2) v nice to have your own parking spot
3) warm, well-equipped and comfortable apartment
4) excellent value