Our stay here was lovely! The apartment was clean, in a great location and it was relatively straight forward to find and get access too. We had a few issues such as there not being enough blankets and wifi not working, but we raised this with the hosts and it was rectified just hours later!
Our main issue was the amount of correspondence required with the hosts before we arrived and equally during our stay. A lot of long messages to send identification, confirm guests, confirm arrival times, agree to multiple sets of rules, give feedback, instruct on how to leave the apartment etc. We understand a lot of this was necessary given Covid restrictions and building guidelines, but it was quite laborious and frustrating given we were on holiday. Perhaps this could be sent in one single document for us to read and agree to rather than several back and forth messages over our week stay?
Regardless of this, we had a wonderful stay and recommend this apartment for anyone else looking for accommodation in Melbourne CBD.
Thanks so much!