Alex was helpful and responsive during the booking and check in process. The apartment was exactly as described and shown in the pictures and was clean and tidy upon arrival. Alex's apartment was ideally located and equipped for my mum and sister who were visiting Melbourne and very much enjoyed their stay. Situated just off Chapel Street with lots of shops, cafes, restaurants and bars just a few minutes walk away - I particularly like Alex's recommendations and as a local resident I agree with all of them!