This was my first Airbnb experience and Kim made a believer out of me. She was right on top of all my emails, answering every question I had and even anticipating things I might like or need to know, putting me at ease. She went above and beyond the call of duty! The apartment itself is in a great location convenient to everything! It was also very comfortable and even has an in-apartment washer and dryer.

Also, Kim was so great at staying in touch once I had booked, making arrangements for key pick up, and even asking if I needed any info on restaurant or site seeing suggestions. Such a great hostess!

I did have a slight issue with a noisy neighbor, but I just went next door and knocked on the door and asked them to turn down their music.

I would highly recommend Kim and her residences!