Great communication. Amazing space. Convenient location. It was our first time in Melbourne and it has been a great experience, it’s literally right across the street from the Southern across Station which is a major transportation hub (sky bus, which takes you to the airport and the tram, located in the free tram zone). There’s food and grocery right next door so if you arrive late you can grab something before you check in. We recommend “chick in” it’s a Korean place right next door and has amazing kimchi fries.
The futon couch was very comfortable, but a bit on the firm side. We are two girls that like a lot of space and for a small one bedroom it was surprisingly big (even with the futon laid out the whole time).
I did find that the shower was a bit dark and small but it’s not a big deal. I would definitely stay here again, hands down.