Great for a short stay, especially if you‘re going to be out most of the time!
Please be aware, that this review is partially particular to our experience and therefore threefold:
1. Annie is a particularly attentive and great host. All communication was prompt and friendly. She even helped us, a young family travelling with an infant, out by giving a flat out discount. Great for us.
2. The apartment is perfectly located for exploring Melbourne. Shopping, eats and cafes are very close by. The tram stop is right outside. An aditional bonus is the pool, spa and gym.
Beware that the apartment, especially the living room/kitchen is about half as big as it appears in the pictures. The kitchen is decently equipped but you wont cook a large meal here. Cooking knives would be awesome. Wifi is not included so dont rely on that. While a system is in place to pay as you go we opted for a prepayed sim card for phone or tablet. The balcony is stylish however not worth talking about. Unless you are a smoker, you wont use it. The next building is very close and right across an ally so unfortunately it shields the unit from the sun, which causes it to be pretty dark.
The biggest upset sadly was the cleanliness of the apartment. I suppose it is always a matter of personal preference, but we had to clean the entire place before we started our vacation. Bathroom, kitchen, floors, silverware, pots and plates were very dirty, in some cases even sticky. I feel bad writing this because Annie is such a nice host.
3. In our particular situation it was the beginning of summer and we arrived on the first 38 degree Melbourne day, so AC was mandatory. Unfortunately after a while turning the AC on caused a horrible sound that was litterally like a fire alarm. Some times for hours at a time. Uncontrollably in and out unphased by turning the ac off. Annie responded immediately.
Unfortunatlly due to the close proximity to christmas she couldnt get anyone to come fix it. Because it was impossible to just "tough it out” we were forced to move. Annie was wonderful here too and helped us find a new place and refunded our money for the remainder of our trip.
Sidenote: Airbnb was MUCH too slow in helping out in this sort of situation. The resolution of this issue took about four days. Not cool when you’re not sure you’ll get your money back in able to afford the alternative. Luckily we weren't worried about that with Annie.
Annie: A++
Apartment: B-