Overall I was very disappointed with our Stay at this air bnb. My original booking was cancelled even after paying a $500 + deposit. Which the owner the refused to refund me this deposit. When we arrived to check in there are no keys in the lock box, then one of the bedrooms is locked and not accessible even though the listing says 3 bedrooms we only have access to 2 bedrooms on one of a two night stay. I asked the host to unlock this room the evening we arrived and they did not come to do it until the next morning. While the place is lovely I am very upset about the unprofessionalism in which the host and air bnb have handled this. All up I paid $1200 for two nights accommodation when technically we did not access all the accommodation and would assume I would get five star treatment for this price. But all I have received is a bunch of excuses and no one taking responsibility for anything. I have been using air bnb for years and I have never had such a poor and negativr experience. Very upset and disappointed!! Be careful.