1/ Communication from hosts was poor. After a initial response anything further prior to my checkin took over 3/4 days to get an answer regarding some basic queries. Way over the stated response time.
2/ Cleaning was quite poor. It had a very basic clean but there was unacceptable amount of uncleaned spots. We ended up doing a lot of the hoovering ourselves in the corners and cleaning window panes. Even chocolate wrappers still left around in clear sight. Not good considering we were with infant. We probably left it cleaner than we arrived!
I informed the host of this about this but never got a response.
3/ no follow ups to previous basic maintenance issues. Loose toilet seat, draft from balcony door squeaky toilet door, I purchased some wd40 to sort the door.
No doubt location is great, place is well equipped which is helpful. Wi-Fi is working fine. Nice balcony overlooking the beach. Checkin instructions were clear. If hosts listened to complaints and acted it would be a top.