Simon is indeed 24/7 contactable! We arrived late and lost our way. It was past midnight when I called Simon, he responded to my call immediately and provided the necessary assistance. We had a great time staying at this beautiful place; the garden was pleasing to the eyes and had a homely feel and we could tell the garden was well maintained.Overall the layout of the house was spacious and we felt right at home,beds were comfortable and toilets were convenient to use.At such a reasonable price,the stay was definitely worthwhile and the house was in a convenient location that were near eateries as well as a supermarket.The hosts were definitely the nicest you would meet,they were even kind enough to meet us when we were leaving.This Airbnb was definitely a steal and I would 100% recommend to my friends when they visit Melbourne.