We had a fantastic stay at Tom and Suzanna's place. If there's one overwhelming thing that really makes this place awesome, it's the location - it's down a lively lane filled with cafes and restaurants, across the road from Flinders St Station and right near a free tram stop. Given that we only had 2 nights in Melbourne, we needed somewhere in the heart of the city and this place was perfect.

The apartment is clean, with modern (Ikea?) furnishings and huge ceilings which gives the place a really comfortable vibe. When we arrived, the people who we were meant to collect the key from knew nothing about it, so we rang Tom and he immediately sorted out the issue, which meant that we were in and settled within a couple of minutes - a necessity when you have 2 kids and lots of bags!

If I was being picky...
1. There was no book or manual when we arrived. It would be nice to see stuff written down, like what the wifi password was, where to take the rubbish after the bin was full, etc.
2. The beds were hard. Like Asian hotel hard (if you've ever travelled through Asia).
3. The street was quite noisy at night at times. Until midnight, there was the occasional drunken lout yelling, and after 5am the garbage trucks and builders roll in. But hey, if you're staying in the centre of the city, you can't complain about a little noise!

Overall we had a great stay, location and facilities were great, and we'd definitely recommend this place to friends!