Shaun was very helpful and easy to communicate with. Let us have an early check in and was helpful with some issues we had. Unfortunately the buzzer for the carpark barely worked. The battery cover was busted meaning it would change codes or the battery would fail. Very annoying. The car park is tiny, don’t even bother trying unless you have a car for ants. Lastly the master bedroom blind was busted and not installed, meaning we had a very bright room all night. Lots of loose fixtures and fittings. The whole place needs a handyman to go over it. Beds were comfy though and most of these issues are easily rectified.