The house was lovely, exactly as described. The neighbourhood was lovely, well connected to the rest of Melbourne and just a stone's throw away from the station and the No.8 tram stop. Plenty of restaurants and shopping within walking distance. We had a great stay in Melbourne barring a couple of unfortunate incidences.
One of the bathrooms was out of commission because the previous occupants had broken the glass partition of the shower cubicle. As Alex assured us that it would be usable by the next day, we decided not to take him up on his offer of alternate accommodation since we really liked the house.
Unfortunately, even though the glass was repaired (after 2 days), the bathroom was not cleaned properly and there were broken bits of glass all over, rendering the bathroom unusable.
And even though Alex and his partner Chad agreed to give us a refund of AUD 140 due to this inconvenience, nothing was done.
There were many other small niggling problems with the house such as an electric kettle with a broken handle, a washing machine that didn't work properly and an extra towel that was asked for but never delivered despite repeated assurances.
The conclude, the house is a lovely one, well located with a lovely view from the terrace and good value for money. But Alex really needs to pull up his socks in the service department.