The location was so convenient- took the Skybus from Southern Cross station to/from the airport. We walked everywhere and found it worked well.
The building is good and room was a good size. We felt safe. On check in the split a/c wasn’t working and someone brought a heater for us quickly.
It felt though like we were staying in a stranger’s place - not a huge deal - but there are some personal items kept in there throughout so it felt a little like we were sharing the space with someone we didn’t know…
Felt it lacked some perks to make it a bit nicer - like a coffee machine or general teas or other little touches to make it more comfortable/convenient. I know there are cafes etc all around but some small touches would be nice so that you arrive feeling a bit more welcomed.
Mark checked in to see how we were doing within the first 24 hours and was easy to communicate with during our stay.
With just a few changes, this place would be a 5 star for us. Overall we had a great visit to Melbourne.