We had a wonderful stay whilst we were in Melbourne, and we appreciated the apartment very much.
However, after we had left, we felt that the way that the host had communicated with us was suboptimal as there were misunderstandings that could have been easily fixed and negotiated, however, we were accused of being irresponsible when the whole situation could have been easily negotiated and solved, but we felt that our character was unnecessarily attacked.
This affected our experience at this apartment and our holiday a great deal. Problems can be easily negotiated and fixed - character assassinations are not necessary.