Alex was extremely helpful from the Start,through the booking process, till we check in and check out. Though there were some hipcups with the apartment we original booked, but Alex was quick n gave us a back up apartment. The back up apartment was nice n spacious however since we have 3 kids with us, the stairs was a hassle. Other than that all we're great.
After we got the apartment that we initially booked, the apartment was like what it is in the pic. Everything was working except that the balcony door wasn't able to lock. There was also a spoil dinning chair which wasn't replaced. However all these are just some small issue.
The apartment was right above big w and a super market. Its very convenient for us. Security was also good. Overall we are very happy with the apartment as well as Alex's service.
Thanks Alex, pity we wasn't able to meet up. But thanks Alex, yfor everything.