We arrived in the evening so unfortunately we weren't able to meet, but communication with Simone and Jarrod was easy and promt every time, their instructions on how to get into the apartment were clear and easy to follow. The apartment was super warm and cozy and in the best possible location to enjoy all that Melbourne has to offer. Our stay was short so being in the heart of everything was the best choice because access to great food, shops and coffee was only walking distance away.