Mainly communicated with Lauren during our stay - check-in/out was straight forward. Location is close to CBD and city with our own car. Surrounding areas difficult to access on foot due to slopes and hills. The Cabana can get warm like a green house during the heat in summer, so the black out blinds was appreciated. Air conditioner and Fridge do work, however can be loud overnight. Could improve on cleanliness and a bit of maintenance. Overall, the Cabana was a decent place to rest for our trip with our dog.