Stayed here for 5 nights in July. Location is great but poor and incorrect instructions were given on finding the parking lot and use of car lift which wasted a lot of time. Parking lot in a dangerous location close to a service door which is frequently used. The unit, although it looks as seen in photos is filled with poor quality and uncomfortable furniture. Kitchen fixtures not well maintained - cooking utensils are warped and melted through. Stove light busted. Master bedroom bed is very creaky and so is ensuite bathroom door. No instructions given on how to use intercom to open the building door and to activate the lift. Good thing we were out most of the day and only came back to sleep. Checkout instructions were received at 5am on checkout day - we had left by then for our long journey home. This unit has the potential to be great (Southbank) but better instructions need to be provided on checking in and out as well as maintenance of the unit.