Julie's family allowed me to check in early and even gave me a ride from nearby with my luggage. They were prompt, congenial, and welcoming, and showed me how to use the coffee machine, which I needed to know. The apartment was spotless, comfortable, and convenient, just an eight minute walk from my son's and within reasonable walking distance of trams and trains. Easy to get to the university, zoo, CBD, etc. It was well-equipped, too. Lastly, they let me check out a little late to make my last morning more convenient. I did not need to phone them for anything, but I imagine they would have been quickly responsive.
I accidentally left some cheese and margarine in the refrigerator, for which I apologize. But I imagine it will go to good use! Also, I used many coffee cartridges, and did not see the correct brand in the store to replace them; I was hesitant to try a different brand as I am not familiar with that type of machine. A very good experience--thank you, Julie and Julie's family!