Jackie's place certainly exceeded our expectations. Seeing the ad for her place on air bnb felt like it was too good to be true. The view is amazing and it is in the perfect location, in the middle of everything. There is a FREE tram stop 30 seconds away and a 7 eleven across the street. Jackie was very understanding with us as it was our first time coming to Melbourne and helped us with any questions we had. We asked if we could add an extra night and she happily extended our booking without any troubles. I even had a question about the checkout process at 12 am and she happily assisted in anything I had to ask. The place was perfect with a bedroom overlooking the view of the city and everything you needed for a short or even a long stay at melbourne is provided. We will definitely come back to Jackie again when we stay at Melbourne. Thank you so much Jackie!