We had two different rooms with FreshOnn during our 8-night stay in Melbourne, first one at level 52 and the other one at 36.
First of all, we're unlucky to have a power failure while stay in the first room, but the FreshOnn help us move to another room in an hour, we're really thankful.
I would give a 5 stars for the location, kind people, and the room at level 36, but this 3 stars is for the room at level 52, which I booked with. There's a bit scope for improvement about the cleanliness and the furniture. The carpet and sofa are in a bad condition, need to be cleaned. And there's a gap of furnished quality between those two rooms.