Keys were not where instructed as the cleaners hadn’t put them there by the 3pm checkin. We were told to go to the accommodation and the keys would be bought to us which was a 1km walk with suitcases. We were then notified the keys were back in the lockbox so we had to walk back another km and again back to return to the unit.
No aircon in bedrooms and not enough blankets so had to sleep in thermals. We were told additional bedding would be be provided for the second night but it wasn’t.
Second bed had more comfortable bed than the main although it wasn’t great.