Eve was great - she welcomed us and showed us around answering all our questions. It was awesome that Eve can allow flexibility with check-in and check-out times - made our lives much easier with such a big group and luggage. This is a great place to stay for a large group - there were 11 of us and we never felt on top of each other, each with our own bed. The location is great, so close to the free tram and the yummy Queen Vic Food market across the road. I would happily stay at Eve and Andrew's townhouse again :)