Alex was a lovely host. Very easy to communicate with. We had an issue with the water supply. I contacted Alex and within the hour she had contacted the water company and established that there had been a major leak, nearby. When we stayed, it was during the hottest periods in Melbourne, this summer. Although there was no air con or balcony with the apartment, Alex provided us with a portable air conditioning unit which helped tremendously. The apartment was comfortable and perfectly located for the shops and restaurants of Fitzroy and Collingwood.