We booked in for Michele’s a month before arrival. Michele was great leading up to the trip and was easy to communicate with. Upon day of arrival, we got to the house and found that it was not clean. Apparently the cleaner had forgotten to clean it... we were unable to get in touch with Michele until close to 2 hours later. AirBnb was able to set us up in a nearby house in Healesville. We weren’t upset with Michele, but it was disappointing.