The place is pretty good, location is close to the train station, tram station and chapel street. A lot of cafes and bars downstairs which is nice. The place is accurate to the photos and description. Bright and clean apartment.
However if you are driving, the parking isn’t great. There is 24/7 street parking but the parking are all for 2 hours only Monday-Friday, so if you are driving and want to stay in for a day or two you have to move your car every 2 hours. There were also a couple of times where we could NOT find parking downstairs and had to park farer.
The communication was also a bit frustrating for us (I would like to believe it is a rare situation). We booked check-in time at 5pm, however was informed at 4:56pm that the KeyNinja (the person who was delivering the keys) would be there at 6pm because the cleaning crew ran late. I was at the property at that point and had a dinner reservation at 6:30, so I tried to message and call them to see if I could get the keys first but not enter the place yet, but no answer until ~half an hour later, in which they said it was coz the previous people left the keys in the mailbox and they could not get it. I had finally gotten the keys at 6:20 after talking to the host on airbnb AND the ‘keyninja’ several times.
(We asked them for a phone number that we can actually call if we need help but NO answers)
Then the host messaged us after a few days to help them get the other house key in the mailbox. The mailbox was unlocked so I got the key, and prior to check out I asked them what to do with the keys. They sent me 3 different messages, each having different check-out instructions, so I had to check with them multiple times to avoid any miscommunication. They told me to leave the key with the mailbox key in the mailbox, and the other one in the apartment, but none of the keys had a mailbox key attached. Turns out the homeowner had left the mailbox key in the mailbox so that’s what they were talking about.
At that point I was very confused because they told me to take the keys from the mailbox, and told me to put them back in the same place they were in. It was just a very frustrating experience for our entire stay.
Sorry for this very long review, and I sincerely hope this is a rare situation. Communication could be better and more organised instructions please.
After all the place is good though, I guess it was just luck.