I was initially rather nervous as I was a first time user of AirBnB, but everything went on very smoothly indeed. Loren was prompt in her replies, and very clear with her instructions. There were no problems in transaction, to getting to the apartment. The apartment looks just as it is in the photos, very cozy and full of character. Location is superb. A short walk away from the trams that will bring you straight to the city, very easy to get to Fitzroy (which we love!), and Richmond itself has alot to offer.
Loren and Ruth are very good hosts - they are warm, hospitable and very, very funny! I am especially appreciative that they made my partner, Karen's bday a memorable one!
Overall, I will highly recommend this place for its great location, the comfortable apartment, as well as the efficiency and hospitality of the hosts.