The worst hotel I’ve ever stayed in. I told them I was bringing my cats, only to find out when I got there that would be an extra $500 which is understandable but they did everything to hide it. I also picked this hotel because they said I could get packages delivered there, that was not true and they lost $200 worth of my work equipment. I told them a few days in that I was self isolating because I’d been exposed to COVID, I told them again the next day when a friend dropped off some groceries for me. The next day I called the front desk to see if a $70 package could be brought to my room, they said I had to come down, I asked if that was okay because I was self isolating and they then screamed at me for “not telling them I was self isolating.” Even tho I did twice. After this I was messaged on air bnb about not paying the pet deposit even tho I had and had sent them the receipt. When I replied they said I shouldn’t be messaging them on air bnb while I was staying there even tho I was replying to them. The laundry looked like it had never been cleaned and after washing my clothes the drying wouldn’t work I’d already paid for it, they said someone could fix it in two days, I asked what I was ment to do with my wet clothes and it was suggested that I “buy new ones.” I was also told my room would be cleaned twice during my stay and it never once was. Honestly disgusted.