We arrived to a lovely clean apartment that was set up ready to go for our family. Casey was easily contactable if/when needed. The extra touches like chocolates, umbrellas and shopping trolley were lovely and made our stay even better. Amazing location and close to places safe to eat for our families dietary requirements. Kids loved the board games and the beds were comfy. The street noise was quite loud but with ear plugs, manageable and expected in the heart of the city.