Before we even entered the apartment, we were impressed. From prior to booking to checking in, Debbie was incredibly responsive and helpful. We were even able to drop off our bag 5 hours before checking in which meant we didn't have to take them around the city - big relief! Once we stepped in, we were pleased to see that the apartment was EXACTLY like the photos and everything you could desire - kitchen, TV, bathroom, comfy bed, coffee machine, fireplace (I could go on) was there. The finishes are quality and the layout well thought out and it is evident that Debbie and her family have taken the time to think about how to make this the best possible place for guests. It is right across from Southern Cross Station with trains, buses, trams only a few minutes away. We would recommend Debbie and her place to anyone and we will be back!