Location:
Convenient, diagonally opposite Coles @ Southern Cross outlet shopping mall. Coles closes at 11pm so its quite helpful, there’s also chemist warehouse. Several tram services, bus services. Easy to get to the airport sky bus service to & fro airport.
Price:
More or less on par and expected, definitely prices had increased post pandemic. If you’re not looking to cook or wash any dishes, with the same price you could afford a hotel with breakfast services at a pretty good location as well.
Cleanliness:
Rated 4 of 5 stars just because there are still greases in the kitchen. Other than that seems fine. The laundry machines definitely has laundry scrubs (towel cotton “flakes” per-se) which is normal and acceptable. Overall cleanliness is still good.
Accuracy:
It is pretty accurate indeed! Except the bed was pretty wonky, with each and every light movement you make, there’ll be screeching sounds coming from the bed metal frame.
The toilet door handles and the window blinds have small imperfections but is not disturbing at all.
Communication:
Communication can be better such as being prompt. I had to chase after a few times after submission of my ID details and asking about check-in. Seems like once we had made a booking confirmed, communication from S&S team went downhill. (as a guest point of view, it seems as though once the booking is made there isn’t a need to be as prompt since the guest already made a booking).
However check-in process is still pretty okay after I received a set of clearer instructions after several chasing. Check-out is simple just have to leave the keys at the narrow wooden dining table after you lock the doors from inside.
Overall;
Still a great place to be but not for the extreme fussy people.Location is right at Hudson building and there are many apartments within this building that is rented out to travellers or young adults working/studying in Melbourne.
In all, i have enjoyed my stay here and will still recommend anyone to be here after all its a very good location if you don’t drive.