Great space, very clean with everything needed there including soap, shampoo, conditioner, towels and extra toilet paper. TV is there as well as wifi and a small kitchen for making food.
Location is right in the CBD, very close to places like Chinatown and a short walk to the free tram zone.
Communication was excellent with them. Had asked for a few things and they accommodated and even though there was a slight delay, they replied to everything very fast.