We received the wrong code to get the key on check in day. We were excited to use the fireplace and could not use it due to not enough matches provided and no firestarters - we reached out but didnt get a response until check out time. There was no internet when it was advertised. All of the toilet paper was damp and some dishes in cupboard were not dried before being put up - they had water sitting in them and had no way to evaporate inside of the cupboard. The couch smelled strongly of wet dog so we couldn't use it. Breakfast was not what we were expecting - half full jars of muesli and 3 juice-box sizes of milk. Washing machine, dishwasher, and internet were advertised but did not exist.