For Valentine’s Day I had organised to take my girlfriend out for dinner and drinks on chapel street meeting up with our friends, host never sent any type of instructions expect the key for the apartment is on a push bike infront of the apartment! We got the key and lift access card we didn’t know which car park to use and if the lift key would some how unlock the parking garage as we didn’t receive any instructions until we had to contact the hosts ourself we couldn’t park our car anywhere close by as it’s an extremely busy area we had to park at jam factory paid parking because the garage remote for the secure parking was inside ! We called the host who was rude because we interrupted her Valentine’s dinner and said we had to only text her, she finally sent instructions via sms and blamed Airbnb website for not send the message through! Then we checked out of the apartment before we left the note on the back of the door says to please leave keys on table which is pretty common through out Airbnb! We left keys on table for host then she messages us saying we should of put the key back on the push bike infront of the building which is an extremely busy area! Then host sends a photo of the note which said leave on table which was scribbled out in pen which she or her cleaner would of done after we had left trying to cover up her mistake !After ruining our Valentine’s date for her lack of organisation and communication sends us a bill for an hour of her wasted time ! Horrible host apartment was very average blanket on couch was stained apartment wasn’t spotless bed was half made wouldn’t recommend to anyone