We had a lovely stay in Melbourne and the location of the flat made it super easy to get around the city. It also has a gorgeous view (46 floors up)! The flat is also well equipped with extras - hair dryer, iron, shampoo, detergent, etc.
However, it is in need of a deep clean and some updates. Upon arrival, we found it was quite dirty/dusty. The fridge, toilets, and bathroom floor had not been cleaned. There was hair in the showers and on the bathroom sink. There were marks on the walls and peeling paint in the main bedroom. The basics had been changed (sheets/towels) but it did not appear that much more had been cleaned. The main bedroom had 2 lightbulbs out and the linens were stained and discoloured. There was also a dirty towel hanging in one of the bedrooms when we arrived. A more comprehensive clean is needed between guests, especially during a pandemic.
The dining chairs are in need of replacement - the material flakes off on your clothes/the floor when you sit down. After arrival, we found another review from 2018 that mentioned the deteriorating condition of the chairs, so it is clear the hosts have not made updates since then.
Check-in process was easy enough but not much information provided in terms of a house guide or recommendations. I prefer Airbnbs to hotels for the unique experience and communication with hosts — unfortunately it was missing here.
The cleanliness of the flat was surprising to us given the great reviews and superhost status. Unfortunately, we would not recommend this place or stay again.