We stayed at The Palais apartment for two nights over a weekend. The location was perfect for us, close to all we needed and the view alone from the balcony was awesome. Joe was there to help us check in and notified us of everything we needed to no which was extremely helpful. the car parking which was a top stacker was certainly something to see as we had never seen such a set up of your car being lifted up above the rest, had we needed to take our car out countless times during the weekend would probably not be ideal but we didn't so was no problem. Joe was also just a phone call away if we needed anything additional during the weekend which was comforting to know. perfect layout of the apartment for two people. being middle of winter the split system made the whole place toasty warm, shower was amazing and bed also very comfy. could not complain about anything during our stay. we will be sure to call on Joe next time we need an apartment so central to all that Melbourne has to offer