Robert and his family were absolutely lovely upon arrival and were great help in getting us settled in and comfortable. Easy to reach and speak to when needed and felt as if it were my own home! The bungalow was cosy and perfect, and came with all the necessities a person would need. Not to mention, it was barely a 5 minute walk to the Austin Hospital and Heidelberg Station, as well as the main street which was a mere 10 minute walk away :)