Such a shame! When we arrived the washing machine was full of brown water and did not run. The diswasher had not run a proper cycle and was dirty inside. There were no coathangers at all for hanging clothes and a light over the kitchen island was out. There was also a cracked glass in the cupboard. Despite us being told to ensure all windows and doors were locked, the balcony doors were both unlocked and one slightly open when we arrived. Despite text and e mails no issues were resolved during our stay. The appartment could be excellent with a bit more care and attention and general cleanliness. The place could do with a refresh. The location is however excellent and the place was very spacious and could be really comfortable with a bit more effort.