Dis-organized host, key was not in key box, they said the previous guest has taken it.
Dis-honest, as then they said they need to clean. Meaning, they have not prepared for our arrival, which normally should happen.
Un-sensitive, they offered us money back, and asked my family to look for an alternate place in a new city. Meaning, take it or leave it attitude.
The kitchen had no Rice-cooker, contrary to the list of items provided. took over a week to arrange.
TV was not working, due to faulty remote. Took 12 days for the TV to work with a new universal remote.
This means, the host does not care about guests, or their obligation, very irresponsible, not responsive to critical communication.
Overall, a bad choice by Airbnb to select them as a host.