80% of towels were unusable due to shocking stains as well as all bed sheets and both quilts which were also disgustingly dirty and had no covers. Walls were dirty as well as windows and glass doors which were covered in fingerprints. The carpet was dusty and dirty, we paid the usual cleaning fee and couldn’t check in early because it was getting “cleaned” only for it to appear that no cleaning had been done. We were asked to clean dishes after our stay which is fair enough but there was no dishwasher tablets which explains all the dirty dishes found. Overall the location was great for what we came for and had a good view and was close to food and tram stops but would have expected cleaner presentation and much cleaner linen and towels. We requested fresh sheets and linen but instead of offering to have them dropped off, he asked us to pick them up from a completely different area which was not convenient or what we wanted to do as we are here for a holiday not to run Bruce’s errands.