We didn't get to meet Sam, but check in was simple and straight forward. The little house is just as you would expect from the photos provided. We were warm and cosy thanks to the wood fire, the bed was firm and sturdy. We loved the property the little house is on, the gardens were beautiful and we wandered around to say Hi to the chickens and rabbit. The bathroom had all we needed, the water was nice and hot with varying pressure. While it is not 5 star luxury, it was all the luxury we needed. I recommend this little house for the perfect weekend away.