Our family has a lovely stay. Everything was just right: impeccably clean; comfy beds; homey furnishings and atmosphere; well appointed kitchen; secure free parking; close to the city, a supermarket and trams. The best aspect though was the quality of the communication and service from the management team. They were polite, very prompt and friendly. My daughter left her teddy behind and they went the extra mile to locate it and arrange for postage back to us. Will certainly be staying again next time we are in Melbourne CBD.