Check-in and out was easy and Melbourne CBD free tram zone.
There were quite a few issues that disappointed us. Firstly, the company required a photo of me holding my identity document as well as the names and ages of all guests, which was really a bit too much. Secondly, only one set of apartment key was provided for 3 adults, very inconvenient. Thirdly, we were not able to park our car on the spot provided by the host for the first two days of our stay simply because someone else's car was parking there. Fourthly, there was no water supply including toilet flushing water during the second day of stay and we got no prior notice at all, very emberassing still even the water came back at the end of that day.
Our stay was overall OK.