Excellent stay and place. Key pick up from Banff Café was super easy - and it's a local gem, so did not mind waiting there an hour or so before the check in time. The building is located right across from a park and is extremely close to various public transports, also is very safe. The unit is situated on the interior, very quiet, but with plantings so has a good natural feel. Balcony lovely. Beds comfortable. Wanted to open windows but some were locked. Paul helped us immediately to find the key and get them functioning. A really great find, and would return in an instant.