We have an unpleasant experience even though the place was clean and tidy. A few incidents happened
1. The host is unreachable
- We were not able to contact the host on both numbers given by her in case of emergency. One of the number was totally out of reach. There were no return calls even though we tried calling the host several times over 2 days. The email response was very slow. It took her 1 and half day to response to an urgent enquiry.
2. The car park is insecure
- We understand that cars are parked at our own risks and this is not the host's fault. However we just wanted to point this out so that future guests are aware of this issue. Our car's side skirting on passenger side being knocked off when parked overnight in the secured carpark.
3. Good damaged being charged 4 times the price
- We broke the electric kettle by accident. We felt really sorry and informed her immediately. We offered to replace the exact same kettle for her. But due to the slow response from the host, we weren't be able to buy the kettle. By the time we got her reply in email, all the electrical stores were closed and we had an early morning flight to catch the next day. She charged us 4 times the price that was sold in store without an acceptable explanation and unable to provide us the receipt of the kettle she 'bought'.