We were greeted very warmly by Charlotte. She gave us some good recommendations for food in the area and things to do near by. The place is gorgeous, the photos don't quite do it justice. Charlotte and her family live upstairs but left us to ourselves and we barely heard them. The thoughtful little things like toys for kids, games in the cupboard, complimentary emergency toiletries, and continental brekkie provided were lovely touches. Highly recommended! We will definitely be back :)