Simon's response rate is second to none! Super fast and within 15 mins or less. All questions and request were answered very very promptly. The battery died in one of the pepper mills, after i sent a message, a pack of batteries were left in the post box the next day. The house was also very clean with plenty of amenities, basic food and lots of water. The bbq pit and outside are was clean (though it was abit chilly for sitting outside). The place was close to MCD, shopping center and such. would highly recommend and would stay again. Many thanks!