Melanie was very helpful and accommodating. She let me check in early which was very helpful as I flew in on a red eye and was keen to get a nap in. Everything we needed was there and the neighborhood was great. The only downside was the noise. The apartment is right on Nicholson Street which is a clear way during morning rush hour and a key tram route. The apartment is at ground floor level so it's a bit hard to keep the noise out. We were pretty jet lagged though so we were able to sleep :) Melanie was a great host though and the studio was in great condition and very clean!