The property was provided to us in a deplorably filthy state: dirty, greasy, grimy kitchen; long unwashed windows especially to the left of the sink; un-swept dusty floors (w hair which we continued to find) and outdoor spaces (filled w dried leaves and rotted wood trim); dirty countertops; some walls pocked w dead bugs; grimy kitchen table; dirty unclean cookware; unvacuumed carpets and sadly underhydrated, droopy plants. The whole space had a sad, worn out and worn down feel to it - certainly not the “newly renovated” property that had been represent to us. I was surprised the owner did not take the time to see it herself - both before our arrival and after - given how responsive and helpful you had been to my prior requests. A cleaner did come the morning after our arrival but her work was limited to the kitchen. I spent Christmas Eve cleaning up the more egregious messes. A full clean was not had until after Christmas. The internet worked only intermittently. Very disappointing.