Vicky and her team made for an easy and comfortable stay in her Richmond place. It was nice for us to have a small gym to use during our stay, and the apartment had everything we needed. We had an issue with the key fob and Vicky and her team were responsive to it immediately and provided a back up key fob for us very quickly - it was great service. If you intent to stay in Richmond, this is a good choice of place to stay and is very close to the tram line and train station. Lennox coffee around the corner has delicious coffee.