All my communications since reservation was with Darren. Communication was clear and he always made sure we get good service. we were put in touch with Barry for on site arrival. Many many thanks to Barry who assisted us with courtesy and professionalism. The apartment is very well located, cleaned, comfortable and we really appreciated our stay. Be advised that Myki card are available at the apartment so you can use them as long as you load them for the public transportation during your stay. The was well appreciated. Grocery store is nearby and lots of nice restaurants. We really enjoyed our too short stop in Melbourne.