I have to change the date due to medically unfit to travel from Sydney. I requested very well early. But respond it at last minute just before check in. Even though refused to change the date or refund the money. I have lost the whole amount I used for booking. I don’t recommend for anyone to book with Akemi. Waste of money. There are lots of other people rented for long time with cheap price and you can even cancel and refund the entire amount.