The information inside the apartment indicates there's regular housekeeping of the room, which was unavailable for the duration of our 10 day stay.
We asked at reception on Wednesday and they noted our room number but did not attend.
We asked again on Thursday and were told it's unavailable until Sunday due to staffing, however no housekeeping was performed on Sunday either.
Pros:
- Perfect location for trams & city access
- Decent value for the location and amenities provided
- High speed wifi
- Minimal outside noise in the unit we stayed in
Cons:
- "Service apartments" currently understaffed, no housekeeping
- Minimal effort from the "host" who is likely someone involved in the management of the "serviced apartments"
- No follow up on concerns by the host
- Spare blankets & pillows for the property were incredibly dusty
- Wifi username/password reset ever 48hrs & needs a new code from reception