Shocking host!
An initial request to change dates, due to a winery cancellation outside our control, with denied. Which the host was within their rights to do, so no issue. our innocent request wasn’t well received and this was the start of the rude & abrasive messages.
The sole reason for booking this place was to use the spa for a romantic birthday getaway. Unfortunately when we arrived we only then informed the spa takes 8 hours to heat up and the cleaners “forgot” to turn it on. Meaning we couldn’t use it that night. Very disappointed we requested a partial refund, to which we where laughed at and told we were a joke & scammers.
The next day the spa managed to heat but found out there is no bubbles as “it’s an older model spa”. A lie! we checked the make and mode and the spa had all the jets for bubbles. Was just broken. Refused again to consider any sort of refund. Both points needs to be mentioned in listing!
Very disappointing trip. A host to avoid. No worth $300 a night!