We had to wait over 40m for check in while we were on time. Neither the bnb manager nor the front dest was picking up our calls and we had no help with this. We also had to go back downstairs to ask for access to the advertised pool and gym.
The apartment was unclean. Out on the balcony, there were about 50 cigarette butts scattered, chicken bones on the ground, and lollies everywhere. Inside there was a lot of hair on the table. The shower drain consistently smelt like sewage.
We also had a major issue with the light in the middle of the walkway being too low. It hit us continuously and did some real damage to my partner's head.
Using the towels provided cost $30-$50 extra but were still left on the bed for us to use.