Had a lovely stay at Saphire's place. Conveniently located down the street from Southern Cross Station, it was an easy walk or short tram ride to all the city's attractions. Lots of late night food options and nightlife in the area. We were upgraded to a different apartment so can't comment on the exact facilities, but it was a very comfy place with everything we needed. You can hear the sound of traffic and trams outside, but it didn't really bother us or affect our sleep. Saphire was very friendly and welcoming, and very quick to respond to messages.