The unit was in good location with kitchen and washing machine. In front of tram stop, short distance to the station, and Melbourne Exhibition Centre.
Almost entire wall on the road and train track side was covered with glass. Therefore , you get all road and train noise. I slept well because I was super tired, but it would be hard to have a quiet night. The comfy bed compensated for the noise.
There is no night staff.
When I picked up a chair, it fell apart. Although the unit was clean, I wondered how broken chair wasn’t spotted. When I have reported that, no one came. I wasn’t injured or anything so didn’t call night security. The broken chair was left there even after I messaged them on the first night.
The washing machine was malfunctioning (no spin on quick wash). Reported but nothing was done during my stay.
There was cheaper rooms on their listing. I might stay there again for the convenience if I can choose a room not facing train track.