Even though we arrived very late, Alex met with us when we arrived and guided us to the apartment, and he provided a lot of information when we arrived. The room was very clean and well-stocked with amenities, modern and well-appointed, with spectacular views from the floor-to-ceiling windows. Alex has provided maps and guides for Melbourne and the apartment has a feeling of staying in a hotel. The building is very close to a tram station and to Southern Cross Station. The only negative is that the windows are a bit dark-tinted so the view is a bit darker than real-life, but that is hardly Alex's fault since that is part of the building's architectural design - it is actually a very beautiful, elegant skyscraper when you see it from outside!