The checkin / checkout process was a little challenging,. There's nowhere to park nearby when picking up or dropping off the keys. The numbers on the lockbox are very small. I don't wear glasses but still had problems getting the right combo to work. And finally, simply pushing the keys under the door of a retail store when checking out, was uncomfortable. But, it's a very nice, clean apartment, and with a trolly stop at the end of the block, super convenient to everything in Melbourne.