It was our first-time booking through AirBnB, and found it a very pleasant experience. Correspondence was very prompt and precise. Instructions on how to access the apartment were very clear and we followed without difficulty, even after a long day of sightseeing and at night. Really liked the car park right at the back door of the kitchen. Though with a large car took a bit of manouvering to get out because of design of the underground parking and the other resident cars. The apartment is perfectly located within walking distance of the beach, Launa Park and great cafes and restaurants. A family of five we used both bedrooms and the fold-out couch. I wouldn't recommend the couch for sleeping though as it was really hard with very little padding. And because there was five of us we used the supply of pillows, we were expecting two each but when requested the second pillow these were promptly made available. The bathroom doesn't have much hanging options for wet towels or damp floor mats, or bathroom shelf space. Fantastically, there was a hairdrier but somewhere to hang it would have been super. There is no clothes drier but there is a washing machine, and washing powder supplied which was great. The bathroom and kitchen bins a little small for our family :-) The kitchen is great, would have liked a lid for the frypan to stop any splatter. The gas stove & electric oven fabulous! An oven pan had a bit of cooked in food from previous tennants but everything else was really clean. The apartment was very clean and well presented. I moved some of the pretty things up and out of the way on a shelf in the kitchen as there were five of us and we had a fair bit of luggage and things!!! But it was very fresh and beautifully styled. The outdoor area is lovely too with seating for two. Plus we had a visiting cat which my kids loved.