The locker was unlucky to be set with a wrong password. Thus, it took us a while to get the key outside, and it was a cold night so the first impression wasn’t too great. However, Ming was very very responsive, honest about the password being set, and trying really hard to help us fix the problem.
Everything else is a five stars! Location is great - tram right outside the building. Place itself is clean and tidy.
We really enjoyed our stay. Sometimes things happened but Ming made our experience very good :) Recommend it and will come back again when we travel to Melbourne.