Maddy was great and responsive as we were booking, however - the reception and check in staff were the real downfall. We were made to wait an extended period of time even with 2 other staff on reception not speaking or helping anyone else.
We were given our room card and not told our room was in a whole different building and had to line up again as they did not tell us we had to go to a compete different building. Once at the room the key card didn’t work and had to walk all the way back with the luggage. The hallway also needs a deep clean as there was a definite smell.
Overall, good price for what we received and the host was fantastic- pity about the reception staff. Parking a definite bonus with this place !