The host we met was great and on time. The unit was a great location. Our swipe card didn’t work to access the pool or gym area this was frustrating as we booked the unit for the pool. The microwave filled with smoke when we tried to use it. There were no instructions on what to do in the unit if things didn’t work thankfully the security people in the lobby were patient and kind. There were no instructions on how to use dishwasher, tv or wifi all trial and error. Linen was adequate however an extra blanket would help for winter and beds ok but couldn’t say they were super comfortable. All Minor things but they all add up.