At this place, we paid a premium for the location. The furnishing etc is basic, which we were fine with as we’re a family with a baby and need the extra space to stay close to the city and a hotel suite is unaffordable. But after we’d booked and paid, we started receiving demanding and bureaucratic emails. First, saying that if we used the spare towels on the shelf, we would be charged $29. Then, could we please open the windows to air the house two hours before checking out, emails about the rubbish collection etc etc etc. Then when we forgot our phone, we were told we could get it sent back to us if we paid for the postage (fine), the cleaner’s time (okay) “and extra fees”. What are these extra fees for? So punitive and unkind and money-grabbing. If someone stopped you on the street to ask the time, would you charge them a fee? Whoever is managing this property is trying to monetise every facet of the stay and it feels really inhumane, vulgar, mean, inhospitable and cheap. I guess th