First the positives. The apartment was lovely clean and certainly big enough for our family group of 7. Location fantastic. Lots of options for food and a Coles just 2 min away. One of the nicest we have stayed in. No noise from other units experienced which was great. Communication response for queries from Bruce was timely as was the instructions to access the property.
Heating cooling was adequate for current temp in Melbourne but in order to heat bedrooms we had to leave doors open for quite a while. Lack of privacy. Might be an issue in a hot summer not having individual units or at least fans.
It would be great to be able to pick up keys at the property. Whilst not too far to walk it would be cumbersome with luggage and children and too close to get taxi.
Feedback for the building management that is out of host control was a terrible overpowering smell of cigarettes every time we exited lifts on 5th floor. No smell once inside apartment.