The location was good, easy to get to CBD because the free tram was right outside. The place was easy to check in to and James had great communication and a quick response time letting us come in earlier. The place was clean, looked exactly like the photos and was the perfect size for our stay in Melbourne. The bed and the sheets were really comfortable, the only thing was that we got one roll of toilet paper for the 5 days but everything else made up for it.