This place in Ripponlea was perfect for us while we were in Melbourne to see Coldplay. It is located close to two train stations. Perfect for getting into Melbourne and especially as two myki (metro) cards were provided. The apartment/ room is self contained, and clear instructions where given on how to get to and into the place. Although we didn't meet Abigail in person, we were in contact with her and we felt very comfortable talking to her if we had any problems or questions. There are plenty of food options nearby, we would recommend the Grill'd in Elsternwick. Should I ever return to Melbourne I would certainly stay here again. Thanks again Abigail, Daniel