A modern flat with good facilities in a convenient location. Well situated for local pubic transport. However, service from the managing agents was poor, unfortunately. They left us a message on arrival, to say there may be an issue with the washing machine. There was indeed - it was broken and it took at least 3 days of our stay, and several chasing reminder calls from us, to get it fixed. We reported that the TV had no signal and that the patio area had not been cleaned. Despite several further calls from us to chase progress, they did not get back to us, and these matters were left unaddressed by them throughout our stay. We ended up cleaning the patio ourselves, wiping a layer of grime off the clothes drying rack so that we could use it (once the washing machine had been fixed). A real shame as the flat is lovely but the agents need to get their act together before I could recommend it further. We would welcome them making a proposal to us for a partial refund, please.
Best,
Jonny