We got the wrong check in details and was sent to unlock a lockbox in the wrong part of the city for the wrong apartment. Did speak to someone who assisted us getting to the correct apartment but was a frustrating situation.
The photos are not accurate. While the apartment is the same layout the furniture and decor is different (and not as high quality as the photos).
Did not get any responses regarding questions through air bnb app during the stay.
Mostly clean.
Convenient location.