This was a perfect accommodation for us in Melbourne. The location was superb, just right across Southern Cross station and it was so easy to get to other parts of Melbourne. The check-in was hassle free. Gwen and George provided very detailed instructions for the self check-in and check-out. Other useful info was also provided on a clipboard in the apartment. The view from the apartment was awesome. And all the amenities we needed were provided by Gwen and George. The apartment was spick and span. We needed a late check out and they accommodated our schedule with a small additional fee otherwise we would have spent a lot more on lockers/baggage storage. We couldn’t have ask for more. 😁