Parking - which was confirmed in writing prior to choosing this listing - is not provided on the first night! Poor communication during our stay to retrieve parking key. Lucy only met us end of business day to hand us the key. We lost a lot of time/money wasted looking/moving our car to park. Lucy is defensive and told us to cancel our booking after parking fiasco. This is a poor quality of a host. No good host would ask a weary traveller to cancel their own booking for host mistake. In this case, not providing parking at the beginning of our stay.