It is clean and it is as expected as the photos. It is close to southern cross station. They got basic necessities. The provide towels, tea and coffee. However, it would be better if they provide more clothes hanger to hang our clothes and towels as there were 3 of us. Also, we had to wait for about 10- 15 minutes for the lifts going down as there were full during busy period around 10am. Overall, it is a comfortable place to stay.