Location was good, right at the heart of the city. However, check in process and communication could be improved. The carpark is separate from the lobby area and there is no carpark lift. If parked on top floor, you would have to drag down all your luggage to the first floor. This place is more of a hotel complex than a private apartment. To check in, you have to go to the receptionist and check in under your name. This wasn’t made clear to us before checking in so we just had to fumble our way through.