Richard was very warm and friendly in our communication. Constantly keeping in contact as the trip was nearing and very responsive to messages. Offering helpful tips and suggestions on what to do. Gave clear and detailed instructions on how to check in and check in was a breeze. The house was exactly as it is depicted in the listing. Everthing was clean and tidy and has a homely feel about it. The house is located in a quiet neighbourhood and is about a 15-20 min drive from the CBD. There are many restaurants and a Coles and Woolsworth a short 10 min walk away which is super convenient!