Penny's place is in such a great location as you can walk from Southern Cross Station & it's handy to transport around the city & beyond. It's also surprisingly quiet, secure & everything is there that you need. Penny has so much information available & is a wealth of knowledge for your Melbourne travel requirements. We were fortunate enough to meet her at check-in which was smoothly arranged & I we were impressed by her level of communication. Thanks Penny! Lovely to meet you. Marion