The good:
Location is great - Collingwood is an awesome suburb, lots of necessities walking distance from the apt, coffee/brunch: Proud Mary’s, Coles supermarket, chemist, restaurants, bars, #86 tram to get to CBD.
Booked this for my mom who said the bedsheets were clean and the pillows were very comfortable allowing her to have restful sleep.
Nice gesture to leave a bottle of wine in the fridge, and Katie is quite quick to respond to messages.
The bad:
The bathroom and kitchen were not clean, as well as some areas of the bedroom. What appeared to be a dirty Pyrex was left in the cupboard, the shower floor was not thoroughly cleaned, and a smell comes up from the bathroom floor drain.
Also a random pair of boots, filthy, stained doona with someone’s hair on it, and a dirty bucket were left in the bedroom closets. Hangers were seemingly thrown into one of the closet shelves in addition to a coat hanger found peeking out from under the bed.
Brought up the cleanliness issues to Katie immediately after check-in, who although offered another cleaning of the problem areas, was unnecessarily defensive saying the doona for instance was not an item we would be needing to use at the time anyway.