33 Rose Lane is small lane where the car can not go in. So have have suffered during check in because we have so many luggages to carry walking when raining! And I need to pickup the key at 7-eleven, 5 minutes walking, again during raining. Total 10 minutes walking just to pickup the key. Check In time 3pm which is very late and check out time 9am which is very early. And host only gave only 1 sets of key and lift access which is big problem if you are in groups and need to leave someone at apt when going out. No portable heater at room. Central aircon can not make all room warm during this winter. Already request portable heater but no respond. Try late checkout at least not 9am, no respond. Good luck to try.