This place is in a great location. The host, Joy, was an excellent communicator providing me with more than ample information on what Melbourne has to offer. Key handover was done with Richard so I didn't have the opportunity to meet Joy. She made me feel like if I had a concern or question I could text her at any time. Richard helped me navigate from the airport to ensure smooth key handover. The place itself was stunning. The timber wood floors are gorgeous and the bed was so comfortable. Definitely the highlight accommodation of my trip.