Carleen communicated very well to make my arrival as smooth as possible. The apartment was very well located as I was able to get to any location in and around Melbourne with very little fuss. I could not use the parking area due to my vehicle being too high but found parking easily accessible close to the apartment. The apartment itself was great. Bed and lounge were comfortable , the kitchen had all the utensils needed and was well appointed (nice big fridge) , A good sized shower in the bathroom with plenty of hot water. The décor of the apartment made it feel comfortable and relaxing. I found the area quiet and the people friendly. Would stay here anytime that I have to come back to Melbourne. Would recommend to any single or couple looking for something nice and central to all areas and transport.