The place is wonderful, second only to the hospitality and kindness that the hosts provide you with. I felt immediately at home in Melbourne. Long days at a conference made me weary, but it felt nice returning to a familiar place with all the amenities I needed. The room was all I needed to rest my head, although Sue & Co. offered up their kitchen for cooking meals (an offer I didn't take advantage of). Sue was very helpful, recommending a dry cleaning place nearby, which I used on my last day of the trip. Location was perfect - just outside the hustle and bustle of the downtown area, though close enough that I I walked to Federation Square (20 minute walk) every day, multiple times, and it was lovely. Overall, I would highly recommend this place. Note that they do have two (wonderful) dogs, who are very friendly.