We really enjoyed our time at this lovely flat! The location is so convenient, within walking distance to everything you could want and a tram stop right outside. The flat itself is a lovely size and well equipped (minus any good cooking utensil - I was using a metal spoon the whole time!), and the pool is a great bonus. The many house plants made it feel very homely and the city views were gorgeous.
Unfortunately, the flat wasn’t cleaned very well. Generally it was fine, but the kitchen hadn’t been cleaned properly, nor the bedroom. Worst of all, almost none of the kitchen pans, crockery or cutlery were clean - we had to wash everything before using it. The dishwasher was also temperamental and didn’t seem to clean the items properly, so perhaps that is the cause of this. Also worrying was that the smoke alarm wasn’t fitted in place.
Lastly, we had a tricky time with check-in, as we were given two addresses. We retrieved our keys fine, but when we rang up the support team and asked which address was ours, we were met with total uncertainty and we were sent to the wrong place! We worked it out on our own eventually, but this was very unprofessional and confusing.
Despite these issues, this flat is great value for money - with some minor adjustments (and wifi!) it could be perfect.