Hi, I found my hosts, Greg and Karen very friendly and helpful. Their apartment was in a great position in Melbourne, so close to the hustle and bustle of the city yet when in the apartment, it was quiet & cosy. Their place was well equipped, comfy bed and they left thoughtful extras in the apartment. A big plus was that I didn't feel cold there once until I stepped outside. There was a lovely cafe downstairs for brekky which was really convenient for me. I wouldn't hesitate to recommend their place.