This apartment is a good size for one/two people, the views are incredible and it's relatively easy to get around Melbourne CBD. This place lost stars for me based on cleanliness - there were dirty dishes left from the previous tenants, hair in the shower and stains on the carpet. On the other, they're proactive, mostly responsive and helpful during my stay - I needed help connecting to their smart TV (doesn't connect to Spotify though) and asking for room service to come around. Someone was able to come l by pretty quickly. They were able to extend my check out time until 11am, but they charge for every extra hour after that.