Yvonne was overseas when we checked in but Max was most welcoming and friendly , explaining the set up of the accommodation. If you want an oasis close to the city then this is it. There is not a thing overlooked, and the bed is comfortable... When we had a minor hiccup and needed quick access to a pharmacy Yvonne who had only returned that morning, didn't hesitate to offer help. And the friendly possum was a bonus!!