The apartment was very nice, in a very central location in South Yarra giving guests a good base to explore Melbourne. Elle was very approachable and responded to requests promptly. However the enjoyment of our stay in the apartment was negated by the experience of lying on the "sofa bed". It was hard and very uncomfortable to lay on, sleeping on it was impossible. We ended up taking turn lying on the couch. I'd recommend this apartment for two adults only.