Very clean and tidy place, and communication was awesome with Rodelia. As it's also part of a hotel, cant seem to stop other guests on the same level to shut their doors loudly in the middle of the night. It was a bit of a nuisance to me and that unfortunately, kept me awake. It may not be a problem to night owls. Great location and so easy to walk to nearby restaurants or to Melbourne Central. Highly recommended for young travelers and heavy sleepers!