Penny was a helpful host. Our flight into Melbourne was very early and she allowed us to drop off our bags even before the last guest had left (to his annoyance) but with our gratitude. She gave lots of advice on where to go and what to do, took us out one night and showed us a few of the quirky bars on her night off from working at The Open. She was also really helpful when we came to leave, when printing off our boarding passes. she'd noticed that I had booked a flight from a second Melbourne airport by mistake, she then helped us rearrange transport to the other airport, went to the bus station to buy our tickets and helped us with our bags to the bus station just down the road, we couldn't have done it all without her.
The apartment is in a great location, close to the train line, the free trams and the bus station. We often walked into the shopping area, to Fed Square and walked to the Docklands, as it's such a great location. Its smaller and far more open plan than we anticipated and as staying with my daughter for over a week we were quite squashed on the sofa bed. The front door opened onto the sofa bed area, so Penny needed to pass us every night when she came in late from work, she was always very quiet, but we realise we both appreciate more privacy. As the apartment is so open plan everything can be heard, including phone conversations, which meant we really didn't want to skype home late in the evening, so as not to bother Penny. If you want a bit more privacy then booking the room downstairs would have been better, although penny would need to walk past the bed to get to the bathroom.
The apartment is excellent for singles, short stays and people not too bothered about privacy. Penny was a fun host and we loved her cats.