My husband stayed at Gail’s apartment for 2 weeks while on business in Melbourne. He could not fault the apartment - it was warm and homely with everything provided to make his stay easy and comfortable. The location was perfect with the tram line directly into the city virtually on the doorstep. Frankies Café, a 2 minute walk away, makes the best coffee apparently!!! Gail is a great communicator responding quickly to any query. She made access to the apartment quick and easy through clear and accurate instructions. We are looking forward to a longer stay at Gail’s place in the a few weeks time.