Laura excels in proactive and responsive communication, with succinct yet detailed instructions - including helpful pics. Self-entry was easy and welcome after a 12 hr road trip. The property is quiet, the perfect size for 2 people with 2 small pooches, and close to grass/parks for doggy-needs. The apartment is spacious, with quality furnishings, linen, towels, and an extra comfy king-size bed. The walk-in robe is great for unpacking and settling in. The location is safe and close to the CBD, with great coffee across the road. We had a great stay, thanks Laura!