Diana was very welcoming and friendly during our two night stay with her. We booked this area as it was close to Melbourne airport (15 minutes) and easy access to Melbourne city. We shared a bathroom with Diana and had access to her kitchen and lounge. Our double bed was firm and comfortable. For those that might be expecting added extras, just to let you know there were no towels available and we took our own breakfast. For the price paid, this simple home covered our needs. Diana was very good and quick to respond to any communication with her.