check out was 10 AM. needed a couple more hours for late check out and offered whatever fees they may charge. reception didn't even bother to check if there was availability. instead they insisted they were fully booked and all guests will be checking in at 2 PM that day and they need 4 hours to clean the room!
p.s they would charge $150 cleaning fees if a fork is left in the sink unclean!
I was charged $150 for being locked out and asking assistance for unlocking my room door.
wouldn't recommend for anyone. save your money and get better value with multiple other places in the same area.