I was not able to make my reservation as I fell I’ll with Covid. I contacted Alisa hoping to make a change to my reservation, or even rebook at a later date. unfortunately she was not able to help. I was charged $190 for 3 nights and I didn’t stay. Going by these actions I am not sure how helpful Alisa will be in regards to amending guests stay or how helpful and accommodating Alisa will be during their stay.