Beautifully presented, although this is clearly still a home, Karen is a very competent host and was very accomodating about our late check in and immediately responsive with any problems which there weren't really. The house is set over a number of floors and there are a great many steps but the view more than compensates. It was very convenient for the tram and the bustle of shops along Chapel St but away from too much noise so peaceful. It was exactly as described and we enjoyed our stay very much. The towels were especially nice, especially the bath mat which we hope to find in the UK!