My family stayed for 4 nights, and we loved it. The place was very clean... one of cleanest we've encountered. And it was also very comfortable; a great place to relax after a day of touring the sights of Melbourne.
Some details we liked: Nice view, great water pressure, lovely soaps and shampoos, tastefully decorated. And CLEAN!
It's in a great part of town, just a short walk to the trendy South Bank region, and Flinders station (where you can catch free trams in the downtown).
Alix and Taj were exceptionally responsive to our questions.
We highly recommend this stay!