I stayed for 2 weeks, the mother and daughter are friendly and helpful, felt just like being at home, you gèt nice hot showers, with all the basic facilities needed.
The tram no. 58 (Stop 34 Smith Street) is just round the corner, you can access Victoria market, Bourke Street, Crown casino, zoo, parks and many other places easily. If unsure of directions, the hosts will guide you.
If you looking for a nice family to stay with, convenience - transport round the corner, a fuss free holiday, I will recommend it and you can experience an enjoyable home stay in Melbourne.