Unfortunately I wasn't able to stay at this amazing place because I had previously booked another property but due to my error I double booked. As soon as the booking went through I realised the error and contacted the host (Luke who co-hosts with Matt). Luke was exceptional in helping me through the process of cancellation and dealing with AirBnb to ensure I got an immediate and full refund. Luke really went above and beyond to help me out. From my experience I am sure he would be an incredible host. I'll certainly make sure I book this place next time I'm in Melbourne. Thanks Luke!