We had no problem getting the key as we drove to the lockbox and no problem getting into the car park.
Apartment was nice but small, great location with shops, restaurants within walking distance.
Apartment wasn’t ready when we checked in after 3pm, we called made comfy to find out what’s happening. We should have been informed so we can plan our day instead of waisting 2 hrs for the place to be ready. The cleaner finally came and cleaned the apartment, she was apologetic, she did a good job.
Apartment has basic amenities, nothing much, shower water pressure was great. Bed was comfy however there wasn’t blackout blind/ curtain in the room only roller blind and the morning sun hit you right in the eyes in the morning.
The communication needs improving, it took almost 24hrs before we got a reply.
Overall, we have a great stay.