This place was fabulous. We wanted a 'live in the city' experience whilst visiting family in Melbourne. The look of the place is gorgeous and it was very clean, beds comfy, pillows fluffy. The kitchen was well appointed. The bathroom lovely and clean, full of soaps, shampoo, toilet paper and very nice towels. My kids loved it (ages 21, 19 and 16) and the restaurants downstairs and easy access to city shopping, dining and also easy to get trains and trams out to the rest of the city. 1 small downside was the noise at night for the bed near the windows - ear plugs fixed that though and it didn't spoil our holiday at all! A great place to stay. Kylie was very welcoming and helpful. Thank you!