Bad stay in my opinion. The hosts refused to give me any information about the check in process until 2 hours before check in which was quite frustrating as I would’ve appreciated some clarity before driving to the city as I essentially left not knowing anything.
We also paid for parking and the host said she will put the parking remote in the safe box when we self checked in. When we opened it, there was no remote. It was a busy street and we had to scramble to find temporary parking as we wait for the host’s response. She then sent a cleaner down to give it to us but it was also very frustrating and delayed our check in.
The apartment itself was also not accurate to description, it is definitely NOT a “luxury penthouse”, its literally just a 2B2B. The space is also quite small unlike what the photo portrays and not adequate for 6 people at all. I thought that was quite misleading
The worst of the stay however was that the window in the first bedroom cannot close, it must be broken because we tried everything. As a result, it was very cold and it was also super windy and made constant noise so the guests in that bedroom could not sleep.
Dishes were also unclean had to wash again before using. There was also no face towels.
Would really not recommend this Airbnb. I have stayed in other stays by the same hosts and it was fine but this stay in particular I will never do again.