Scott was pretty responsive and check in was well organised. Apartment is very clean and has all the facilities you need. Underground car park was secure and near by 2hr street parking is availabe and one could also park at the train station..which is a 3 min walk. Chadstone shopping centre is close by. it was pretty quiet at night...no issues. internet was ok..to browse...was dropping out few times..but i used my phone hotspot for work meetings. it's the network, dont think the host can do anything about it. Netflix is setup by Scott...so my kids enjoyed it. it was a pretty comfortable stay and we thoroughly enjoyed. highly recommend to others.