Myself and 3 relatives stayed here for 4 days. Communication was fast and easy, as was checking in and out. The apartment was spotless, however it is much smaller than what appears in the photos. The sofa only fits 3 people so one of us had to sit at the dining table if we all wanted to watch tv or sit together in the living room. This place may not suit you if you're looking for something very spacious. The bedrooms had clean linen and AMAZING views of the city. Beds and pillows were so comfy. The apartment comes with everything you could need. We appreciated the aircon/heater as it was quite cold during our stay. The TV wasn't a smart tv so we couldn't steam from our phones. The wifi was fast and stable. Bathroom was very clean and modern. The location is fantastic and has everything within a few mins walk. The only downside was the parking was a few mins walk up the road. It would be better if it was in the basement of the building but we appreciated the car space either way and there is no place to park in the street. Car spaces are $25 per day which is much cheaper than if you paid via the ticket machine at the car park. I'd absolutely stay here again. We accidentally spilt soap on the carpet that left a stain and they were very understanding about this which is greatly appreciated. You won't be disappointed