Alex was very helpful the entire time, and so easy to communicate with. On the day we were supposed to check in to the Airbnb, there were problems with the apartment and Alex kindly organized another apartment for us in the same area. The view was amazing from the apartment and the beds were so comfy. Overall everything was great, and check in and check out went very smoothly. The next time we come back to Melbourne we will definitely stay in one of Alex apartments again.