Rubbish on desk, residue streaks on toilet sink; dust, debris, dirt, and/or hair under microwave & bed, on stove top, wardrobe, & toilet floor, sliding glass door. Not COVID sanitised/cleaned.
Building smelled like cigarettes & sweat. Room smelled nice, but it is not spacious, modern, or lovely. Pics are deceiving.
Items inoperable, malfunctioning or not well maintained:
Fan, toilet seat lid, kitchen tap, wall clock, stained office chair, tears in bedsheet, curtain rod, cabinets, signs of mould on toilet door and room walls, deteriorating desk top, walls/ceiling have marks/stains.
Lift inoperable. Climbed 7 flights w/heavy luggage.
Booked for one night at $85. Due to Jetstar issue, had to book for 2 more nights; charged $428 for the 2 nights. Paid total of $566 for an unclean room in poor condition.
We feel scammed.
Co-host Dave did not care & did nothing to compensate us.
The condition of space, misrepresentation of quality, & ridiculous cost shows lack of care for guests.