The view was quite delightful and the apartment was clean and tidy. The kitchen had everything we needed and having a supermarket and coffee shop at the base of the building was very handy. As was the easy walking distance to the river and two tram stations.
While we had a mostly pleasant stay, we did have a problem with no hot water for nearly two days and while we appreciate some things are out of the owner's control, we were disappointed with the limited communication and updates we received during this time. The hosts later said they had contacted the building manager 3 times on the first Sunday of our stay, but hadn’t had an answer. We still would have liked to know what they had done rather than be kept in the dark and having cold showers in winter time! In an attempt to find out more information for ourselves, we spoke to the concierge who in turn contacted the building manager and we received an update from them not long after.
Regrettably we also had problems with the internet being very slow and dropping out. To be fair, the hosts were quick to respond to this issue but the problem was not resolved before we left.
Despite some of the challenges we had during our stay, it’s worth reiterating this is a lovely apartment in a great location, and as such we’d be happy to stay there again.
We hope the owners take our comments as constructive feedback rather than criticism.