Kirk was great at communicating during and prior to the trip. The location is excellent, you can walk everywhere...shops, gardens, MCG, Southbank etc etc and you are literraly at the entrance of china town. There is 2 cafes in the lobby of the building for a quick breakfast. Wi-Fi is available for a very reasonable fee...I would set it up before arriving you need it. Apartment is as pictured...microwave, toaster, kettle all provided and also little toiletries in the bathroom...the only thing I would change, is it looks like some water damage happened so the carpets need a good clean and no hairdryer was available, so very minor things.