Unfortunately, not as advertised. Location is fantastic, but the apartment and service provided did not live up to expectations. Lack of basic amenities, lack of cleanliness, lack of WiFi for the entire stay, generic (extremely long) and incorrect guide to the apartment, made our stay a huge disappointment. The apartment seems to be administered by a management company who are more concerned with house rules than actually providing a clean and well maintained facility. Despite specifically being asked when we would arrive, we were left waiting at a supermarket for over half an hour (with other disgruntled guests at who had rented different apartments) while we waited for someone to simply throw a bunch of envelopes at the cashier and walk away without explanation or apology. Paul and Dan advertise a service where you ‘won’t necessarily meet them when greeted at the property’…. Well waiting at an IGA for half an hour for someone to throw the keys at the cashier certainly is not that!
They charge a premium for a very basic apartment and provide zero customer service despite requiring unnecessary long and arduous pre-arrival communication. They should spend more time actually cleaning and inspecting the properties, rather than producing, long, INCORRECT, lists rules and guides to the properties they manage.
I have stayed at many, many Airbnb properties and this is the first time I have been moved to give a negative review