Our stay was ok!
Let me start to say that this is the worst feedback I ever had to write down after booking an Airbnb. But there where quite a few thing that I was annoyed by.
We stayed there for two month in total.
The communication was a total fail. They wrote me a message after booking that I should arrange a check in appointment. I wrote a message that I would like to check in at 3pm. I didn’t get a answer. When I finally arrived in Melbourne two month later I had to ask again if the time is ok for them.
The Toaster was broken. We realized it after two days and got told that the owner is getting contacted and he has to decide wether we get a knew one. After that we never heard anything about that Topic.
I asked if its possible to get a key for the letter box. I got told that when she is back in the office she will look for it. Never heard anything regarding my request again.
I asked for a new opener for the garage since mine was broken. I got told to go to the concierge desk. They checked it said it was broken and that I need a knew one but since I am staying in an Airbnb I cant order a knew one. So I wrote again that I need a knew one. I did not get an answer until I wrote if there is any news about it. The opener broke in the first week of September even by check out time at the 30th of September I didn’t got a knew one so far.
The Apartment was cleaned but definitely not enough. I found dental floss of the guest before on the couch. There where stains on and in the toilet that I could easily remove by cleaning it. There were hair allover the Bathroom floor. There where crumbs in the cutlery drawer. The beige couch has a lot of red stains on the right side which was very nice covered by a blanket.
The furniture creates the impression that it was quite cheap the small tables are really unstable and some chairs start to shake to if you sit on them. The balcony smelled like a smokers lounge at the beginning. So opening the windows wasn’t an option. Speaking about the windows. It was the first Airbnb where I started to clean the windows so I could look outside.
All of the cutting boards where broken. So I went to Ikea and bought a new one that unfortunately I took with me since we need one in our Camper.
The next supermarket is 20 min walking distance. But except for that the location is actually really nice. The tram stops right in front of the building.
Albert Park is right around the corner. Prahran is a really nice quarter.
After all I imagined a little bit more regarding the name“next level short stays“.