Daniel was a very helpful host and very quick with communication. Our flight had been cancelled in the morning and we didn't arrive in Melbourne until 12 hours later than expected. Daniel easily arranged an after hours pick up for us. This apartment had a lot of advantages for a couple visiting Melbourne from Queensland. It was directly across the road from Southern Cross Station so arriving late on the Skybus from the airport was no issue. There were no problems with key pick up or locating the apartment. The apartment has fantastic views (especially at night). It is across the road from the Spencer Outlet Centre for easy shopping, a very short walk from tram stations to easily navigate the CBD and very close to great coffee and restaurants e.g. Higher Ground. A tram ride to Collingwood from here was also easy (for coffee again). The apartment was tidy and well presented and we would stay there again.