Belinda was an excellent and incredibly communicative host. She gave fantastic check-in instructions as well as brilliant local recommendations. She was also very easy to reach during our stay.
The place is also fantastic. The bed is very comfortable, and the space is comfortable and very well laid-out, with fantastic amenities (we particularly enjoyed playing tennis with the rackets). The kitchen is very well supplied, but note that there is no microwave so make sure your meal plans don't require one. The flat is also on the second (for Americans: third) floor without a lift, so be ready to carry your bags up. The shower is also a bit temperamental to get the temperature balance right, but it's definitely doable.
All in all, a great stay and we would happily stay again!