To start with we arrived in the morning well before check in but had just arrived in Melbourne after nearly 19 hours of flying time. It never dawned on us that we were way too early for check in. But, Stephen was there and graciously allowed us to check in. It truly couldn't have been a better location. We walked the entire 8 days that we were in Melbourne. Being that my friend and I are both runners and tennis players we had no idea that both were available right out our front door across the street. We were within walking distance of some amazing restaurants and the Australian Open. The only complaint was there were not enough towels provided and we had no idea that we were to have provided our own. Also, it would have been nice to have soap for showers and ample toilet paper provided. It is hard when you are traveling such a distance to bring those items along when you already have limited space. It was nice however, to have the opportunity to do laundry there in a facility so close to our apartment. It was definitely very clean and again a great location. I would highly recommend their place to anyone of you who are planning a trip to Melbourne.