Place is located in a very good location, this is probably the best reason for the stay. Walkable to the cbd, with a tram just right outside the main entrance (2 stops away from the free tram zone, also walkable).
The listing has all that it says and they are in working condition. Did not contact the host throughout the whole stay as there is a reception which will meet all your enquiry.
If I’m not wrong this place is a 3 star hotel/ stay place, thus the reception is quite good in meeting your enquiries.