Kelly was great in everyway as she respond back all the question so fast and she was helpful. The house was perfect with all the necessary item and equipment. The room was great as well as it was very well kept and it was so clean. What we love about is the kitchen, it was a complete kitchen with all the tools you need and with us 12 person staying there. It was so comfortable through out our holidays. Will definitely book this house again if we come back to Melbourne.