Kate and her husband were easy to do business with. We exchanged phone numbers and texting got us very quick replies. They met us at the agreed time and showed us the apartment. The apartment is as advertised and photographed. It is conveniently located. It is very small if you are traveling with lots of luggage like we did. If you are there for just a weekend it is a perfect location, you are right in the middle of everything, close to tons of restaurants, shopping and the trams/busses are just around the corner. The area is very safe to walk. Parking is a little bit of a hassle but Kate shared the cheapest location (entry at the church on Lonsdale between Russel and Exhibition).