The apartment was beautifully clean, spacious and was more than big enough for my family of four. The key pick-up was flexible after the collection time as it was available in a key safe so, even though we turned up late, we were able to gain immediate access. The location is superb. A lovely area, right on a tram route, nearby supermarket, bars, coffee shops and restaurants (try the one beneath the apartment on the corner f the street - freshly made food at a very reasonable price). Basics such as toilet rolls, washing powder, washing up liquid, etc. were all provided so we could settle in immediately. I'd certainly stay there again.