What we loved about this place was the pool and the location was great for what we needed. We enjoyed meeting some of the lovely neighbours at the pool.
She was nice to let us arrive early as our flight got in early..in the end we only arrived an hour earlier.
If you are looking for a sun flooded apartment, this is not it. There was almost no direct sunlight in the main room and none in the bedrooms. Wasn't to much of an issue for us as it was summer and we were out a lot.
Provide more towels! For a family of 5 we were provided with 5 towels for bathing and swimming! When I asked if there were any other towels and another blanket I got a bit of a snarky reply insinuating we were trying to take advantage and if we wanted extra linen we could have some for $50. We were quite stunned and disappointed. Also a bigger fry pan would be great as cooking a family meal was almost impossible on the tiny pan provided.
All in all it was a nice base to have while in Melbourne.