James was a very good communicator and answered questions and resolved minor issues really quickly. The apartment is great and is brand new. The amenities such as TV, stove are fantastic, the bed really comfortable and a beaut shower. The location is superb with train station a few steps away and a bus stop across the road. A ten minute walk to supermarket and a little further to very good restaurants and cafes. For those walkers, Darebin parklands is not far away with good walking tracks. Highly recommend this apartment.