As soon as I booked this property I asked if I could drop my luggage at the place early as I had a full day of events. Advantage advised that I would have to contact them that day incase they had people there. I did that and after trying to call them the girl refused to call me back and said its easier to text message. after an hour or two of frustration trying to see if I could drop my luggage at the apartment she then messaged and said her boss doesn't allow it. Also whilst I was trying to get her on the phone to discuss frantically in the morning before I had to leave she told me to 'be patient'. I asked if I could park in the car park and leave my luggage in the car and the denied say the cleaners had to park there. They were not helpful or accommodating at all, which is a shame as the apartment was large and had heaps of room for 5 guys.