Alan went above and beyond for our stay. Unfortunately due to storm damage we couldn't stay in the original accommodation that we had booked, however Alan put us in the guest cottage right next door and although a bit smaller it was equally as nice. Along with this he provided a complimentary bottle of champagne and vouchers for the local Cafe/restaurant to celebrate my fiance and I's engagement and birthdays. It's in a great location, essentially across from the road from the main strip of Olinda and a less than 5 minute drive to the Sky High lookout at the top of Mount Dandenong. We will definitely be recommending to friends and family.