Alex and the team were super accomodating for my stay, I needed some extra help with check-in and isolation during my time and they were friendly, helpful, and responsive. Security in the building was great, which I really appreciated and the staff on reception are 24 hours, helpful, and thorough which is what you want.
It's very much someone's apartment (not like many airbnb's that are just properties for rent) in the best way possible. Pantry was stocked with all the essentials and more, same with toiletries, and laundry. There is a room in the apartment that is locked and private just for your info, as I didn't realise. I was worried about the parking situation after reading some reviews but it wasn't an issue at all, standard for inner-city apartments - plenty of room but can be daunting if you haven't parked them before. One thing is there are no chairs on the balcony or throughout the apartment, morning coffees were a sit on the ground affair.
A Dyson, sound proofed doors and windows to the balcony, Nespresso machine, great shower pressure, and a soft comfy bed - I really enjoyed my stay here, perfect for one person or a couple, would certainly recommend.