Jan was very attentive and helpful, and the house was exactly as described - a beautiful, funky and immaculately clean place in a SUPER convenient location. It is fabulously decorated and furnished, which is a pleasure to enjoy. We found it to be really loud on one of the nights (bin night, perhaps?) and generally seemed to have thin walls/could hear people slamming doors and talking sometimes. The building itself is a bit old and strange, you need to walk through a bunch of gates and doors and up a few flights of stairs to get to the apartment but otherwise relatively quiet and secluded. Don't get me wrong, the apartment itself is awesome, I loved it. Very secure. Jan left some goodies in the fridge for us, which was really helpful. There was no wifi (I had not checked this in advance) which was a little bit inconvenient these days, but this was not included in the listing, so it's my fault for not checking closely enough! There is a secure parking space, and when I asked Jan for the 'key' she stopped in to drop it off, which was really helpful, as the parking can get crazy on nice days since there is a beautiful park directly opposite. The surrounding area/public transport stops are a little bit seedy at times - we saw some interesting exchanges and interactions happening around us, however none of them affected us, and we felt safe 99% of the time. It was mainly the Chapel St/Nepean Hwy corner that was a bit shady. Unfortunately the issues we identified have more to do with things the owner Jan is unable to change, and so I would highly recommend it, it's as beautiful as in the pictures, convenient, and Jan is a great host.