Selfish host. When we checked out we were unable to lock the apartment without the key and didn't want to leave it open. As there was a key drop box downstairs my partner thought that was the safest way to do it seeing as it is inside the building.
Bill advised that there was no key left there even though the camera shows us doing so and charged me with a $480 replacement - with no proof that the key was not found in the drop box. If i didn't pay for the fee he would report me and blacklist me for 3 years and would affect me renting or applying for anything in the future.
Again selfish host - money hungry.