My wife and I are from the United States and this was our first trip to Australia. We started in Melbourne. We have used Airbnb several places around the world but never has staying somewhere been so easy and welcoming!
Jerome greeted us curbside as we got out of our Uber and helped us with our bags. He gave us a quick tour of the place and happily answered every question we had. He had a neatly organized binder with all kinds of suggestions on where to eat, places to see, the tram system and many other things. He provided some fresh fruit, tasty crackers and bottled water for us to enjoy. The place was immaculate and cozy. Anytime I had a question during our stay he responded almost immediately. It was also located near most of the attractions that we intended on experiencing, such as Queen Victoria Market, Melbourne museum, the National Gallery of Victoria, Federation Square, Princess Bridge, the Southbank Promenade and the Eureka Skydeck.
To sum it up, this apartment was quite perfect for our needs and we will stay there whenever we make it back! I cannot say enough good things about Jerome and his apartment as well as his hospitality!