Simply put I will not be booking an air bnb with ‘La Maison’ again as the apartment was not worth the hassle.
My biggest issue with the apartment was the management of the air bnb. Whilst I had been told leading up to my stay and the day of, that check in would be 3pm, by 2:30pm I still not received check in information. Upon requesting the code for the check in I was told that it could not be provided because the room was being cleaned. I said that’s fine and asked if the check in would still be at 3pm. I was told by la Maison that yes the check in would be 3pm. When by 3:15pm I still hadn’t received the code and was waiting outside of the building with my luggage, I was told that the code was not ready and the room would be ready in 20 minutes. This back and forth continued until 4:30pm when I finally received the code after being promised by la Maison five different times that the code would definitely be ready by “X time” and them not delivering on their promise. While I understand delays occur, more honesty would have been nice rather than false promises about when the room would be.
The pros of this apartment are the view, cleanliness, nice appliances and comfortable beds. However there was a hole in the wall and the toilet rolls holders were missing. Although these are damages are not major, It would of been nice for la Maison to tell us about the property damage upfront.