Lucky was lovely and very responsive.
Needed more detail pre check In re access to amenities like pool and bbq facilities which is why we booked the place. They are not easily accessible for short term residents unless you do a 1 hour induction and use an app and pay a 200 deposit which we didn’t know. The induction should have been done by the owner not the guests to allow access on the fob to the shared levels. Wifi doesn’t work at all and the smart TV is connected by an old
School antenna which also doesn’t work. And the windows need to be repaired as as they don’t close unless you use a knife we were told (??) and the the toilets continually flushing need to be fixed. The couch has cigarette burns and is really uncomfortable. For the premium price these are the things that can easily be fixed. Even though lucky was responsive and tried to help all of the above have been raised by previous guests so I gave up trying to fix said issues as it was taking up too much time.