Check in was simple. Pheobe met with me and let me know all nearby public transport, restaurants, coffee shops and supermarkets were. She was pleasant to deal with, offered me an extended stay if I needed as I was trying to settle in a new city. Her place was clean, had a full kitchen, bathroom supplies and extra blankets. And the wifi and Netflix was a great bonus. The location is excellent and is a minutes walk to the tram into and out of the city and close to bars, restaurants and a shopping centre. Everything is walking distance.