We had a great stay at S&S's apartment. It was spotlessly clean and very quiet given how central the location. The washing machine and dryer was really useful as its so nice to come home with a suitcase full of clean clothes rather than washing to do at the other end. We were met exactly on time and any questions we had were easily answered. Communications were very quick and detailed. The bed and couch are both very firm but not uncomfortable. We would definitely stay again if the apartment was available next time we are in Melbourne.