We were 100% happy with our experience with Airbnb as well as Carolyn. Professional, helpful with lots of helpful advice, in a timely email provided well in advance of our stay. The location was great, and flat beautifully decorated and well equipped with everything you need - it all felt like an above-and-beyond experience! The tram service was particularly great to get anywhere in the city with a stop almost right outside. Some local shops and restaurants made it easy to self cater.