Karen is truly a super host. She is easy to get is touch with and responds quickly. Her check-in and check-out instructions are detailed and easy to follow. The apartment was well stocked with supplies when we arrived, and everything was spotless clean. As for the location, it is hard to beat. The view from the apartment is like a piece of artwork. There's an IGA right downstairs and it's just a short walk (or tram) to restaurants, the river, etc. and of course the gardens are right across the street. We hope to return, and would definitely stay here again given the chance.