I felt comfortable and at home, until I was made to feel uncomfortable and unwelcome for the remainder of my stay. The reason I chose here was that it is walking distance to my daughters house. Twice stayed at long lengths of stay.
On Saturday, my sister came to pick my daughter and myself up to spend the day with us, after not seeing each other for at least 18 months, with my beautiful 18 month old nephew.
When my sister arrived, she asked me if she could use the bathroom as she had just driven over an hour to get to me in Williamstown.
She didn’t know what to do coz her baby boy was sleeping in the car. I suggested to drive the car into the garage for his safety whilst she used the toilet. I felt very hesitant about giving her permission to use the toilet, as I knew Emily would have an issue with it. So I quickly sent Emily a message to explain and to clarify that we would be no longer than 10 minutes.
Emily replied back with no understanding or compassion for the situation, so before my sister could use the toilet, I asked her to move the car and wait as Emily was upset.
When my sister was heading out to move her car and remove herself from inside my rented space, Emily confronted her and was quite rude and aggressive in her manner towards my sister, and
my sister apologised immediately and went to leave and Emily continued to verbally attack her.
My sister and myself were extremely anxious after that confrontation, I sent Emily a message in apology, and to no avail, Emily was not unapologetic about her abrasive manner.
When I stayed the first time, again, Emily was quite hostile towards me upon my arrival, I had booked flights before booking accommodation, therefore I had flights arriving after checking in time cut off point. Emily was aware about this at the time of booking and agreed. Although she apologised the next day for the way she spoke to me, it’s incredibly rude and unprofessional.
After this event, at 9:40pm noise level was loud coming up from the kitchen downstairs stairs, voices were heard and things were being moved around, so had to wait until it stopped before I could go to bed. And again 5am the following morning.
I am a business owner and director of Airbnb properties on the Sunshine Coast, as a home based business, accomodating guests to basic and minimum social needs is a requirement, and humane service to provide, this is what I pay for when I rent out a space for my time away and if there can be no flexibility on how to manage a business at home, because of some personal fear, maybe it is not a good idea to be running a business from home. To be paying $140 per night, I would at least expect my sister to be able to use the toilet.