Huge issues with check-in and service. Were not sent check-in instructions until sending multiple messages on the day of arrival. Check in was due at 3pm but we got called at 3:08 saying we coudln't check in yet until 6pm as the room hadn't been cleaned - we were already waiting outside! The photos of the lock box they sent us were of the wrong box first time around leading to a further 45mins delay unable to get into the building. The (actual) lock box location is in a dark alleyway across from the building - would not recommend checking in after dark. Place itself was ok, loud wind/whistling though