The flat was nice and clean however a little cold and difficult to heat up (despite the heater and closing all doors). This is obviously weather dependent. The location was absolutely perfect and there was a great variety of places to eat and drink. The communication was incredible and so was check in and check out. Eric went through a great effort to try and fit my request of early check in which I really appreciated. Definitely recommend this for a place to stay if exploring Melbourne for a few days