Location was very convenient, with great access to shops and the free trams. Kate was very helpful and provided prompt replies whenever I had queries. There were also various snacks provided by Kate which was much appreciated!
However, the place was quite dusty and needed a wipe down before settling in, including the wardrobe areas, bedside tables, lamps, placemats etc.
The bed was lumpy and the pillows were old.
Also, with the summer heat, airconditioning is a necessity, however the airconditioner kept turning off and was not cooling well. We read the manual provided, however was not able to rectify the error message that kept popping up.
Fan wasn't adequate for the living area. The TV was outdated and slow but has Netflix.
Pool and gym was also outdated and very minimal.
Overall, the apartment was at a great location, but can be updated for a more comfortable stay.