We were unable to stay. Message was sent to us 2 hours before check in. Key lost by guest.
We were already driving from airport. So we didn’t see the message.
I asked host to give me a call. Host never called. Instead sent messages.
We waited 2 hours. No key given. Rather we were asked to go to Richmond as a replacement.
St kilda and Richmond re very different suburbs. Richmond house looked old.
So I don’t know whether this lost key is a excuse for double booking.