I am also an Airbnb host and a Top Contributor for Trip Advisor so try to give a fair review that will help others and the host.

The location of the unit was ideal, close to Chapel St, major amenities and with ample parking and public transport nearby. The price offered good value.

The only thing that needed improvement was the cleanliness. In fairness, it was obvious that the sheets and towels were washed as they smelled clean but they were stained and covered with both human and animal hair. The couch also had cat hair on the cushions and the floor needed a better vacuum. We arrived late on a Friday night and it was disappointing to have to pick hair out of the sheets. The pillows were also saggy and old and could do with replacing.

Saskia was very responsive and did offer to come the following day with new sheets but we already had to sleep one night on them and we felt it probably wouldn't make a difference unless they were new. If Saskia can purchase new linen, and use a different cleaning company she could probably charge more and offer a better experience for guests. I would also suggest a warning in the description for guests that potentially have animal allergies.

I would stay here again if the linen was replaced and the place cleaned to a higher standard.