Nobody seems to handle their own rentals anymore. Whoever owns this place sourced it out to a 3rd party management company. That company then sourced out getting you keys to another 3rd party, Keyninja. The people at Keyninja couldn't seem to understand that when I landed I didn't know if I was going to dinner or to the rental. When we finally started heading to the rental at 6pm, they told us they could meet us there at 9pm. After yelling at them and sitting outside the rental for 30 mins, someone showed up with keys. The place is very conveniently located but very small. There were also no paper towels, napkins, etc. in the space. There's a courtyard below and there were groups of people partying until 2am which was loud. It's also your standard cheap new gentrification construction and the walls are super thin so when the doors on the units automatically close super hard, you can feel the room vibrate. It's a great location but I'd probably stay elsewhere next time.