Fran is a wonderful host! She replies to any questions promptly. Check in was super easy and the location was very convenient to where I wanted to go. Fran’s home is absolutely beautiful. I wish I lived there! It’s neat and tidy. Exactly like the pictures! It has everything you need! Aircon and heating in all bedrooms and living area. We have a 1 year old and Fran caters for children too! Lots of toys and books. We love having the washing machine and dryer too which means you can go home with clean clothes and not worry about it when you get home. When we come back to Melbourne to visit family, I would love to stay again.