I unfortunately didn't get to meet Julian or Darshini, but their communication before, during and after my stay was excellent. The apartment is in a very convenient location for getting around Melbourne by car or on foot, and the free secure parking is a bonus. The apartment was clean, tidy and had everything required for a comfortable stay, including two comfy beds, plenty of space to work and entertain, and great amenities in the building, including a fantastic heated pool and gym. I will definitely consider staying again on future business or leisure trips to Melbourne.