The room was not as described. We were given two seperate rooms which was not ideal as we had two children with us and had to have them separate from us. There were doors connecting them down a hallway which had to be kept open at all times and made the rooms very cold and loud as the draft from the hallway came through.
The carpets were very dirty and the walls had stains, mould and spill marks on them. The bathroom taps were broken in both bathrooms also.
The location was great though, as a traveller without children it would be great but as a family this was not at all what we had booked in the pictures or floor plan given.
The staff were lovely and very friendly and I understand Melbourne is still recovering from covid - it’s obvious how short staffed they are at this hotel