Everything went very well in the accommodation, we just would have enjoy to get the keys earlier than 3pm (after a long travel from France) specially because I mentioned it 1 month and again few days in advance. At the end, we had to wait 2h30 in the entrance someone (little late) who stayed 30 seconds to give us a key…I suggest to invest in a code opening door or to make sure you can make the exception to your rules when traveller’s from far are requesting.
All the best