Location is great - apartment is as described and clean. Within walking distance & within free tram zone to everything at CBD.
There was miscommunication on parking where we have topped up extra for 2 parking slots but was told 2 days before that only 1 parking is available. While it is good that this was resolved prior to check in , we didn’t receive parking instructions until we were stuck at parking and had to message host on the spot. Sam was very prompt in response - thanks for that. Sam also indicated that only 1 key card for 2 parking slots - this can be quite inconvenient but we managed to work around it.
We also noticed a stain on linen - not sure where it came from - as Sam also showed us the clean pictures after cleaning . Sam was quick to contact cleaner (we had already put it into washer and dryer) so she offered $15 refund. Happy with her prompt action.
Overall , it was a good experience staying there.