Sophie gave very quick responses and the stay was definitely comfortable. The check in & check out were quite seamless. The location is excellent with restaurants serving pretty good food just below the apartment. Coles was a stone throw away and the city was a 10 min walk from the apartment. Though we didnt take the train, we would like to add that it is near a train station. The apartment was also easy to find by driving. The cleanliness of the apartment was decent and they provided the basic amenities for their guests. All in all, we would return!