Great place to stay near Melbourne CBD. The free tram is right in front of the building and there are many cafes, shops, and restaurants within reach. Lee communicates really well too and is highly responsive.
The instructions for checking in were clear but a little bit challenging. You basically have to tailgate someone entering or exiting the building in order to access the keys from the mailroom. We arrived on a public holiday and it was really quiet so it took a good 5 minutes for us to find someone to tailgate. I'm sure if you arrive on a regular day you won't have this issue.