Our visit to Karen's apartment began with a story. A water meter on an upper floor burst just before we arrived. Karen met us at the front door and mentioned that she could hear water running down the stairwell. When we got on the lift to go upstairs, there was water dripping in there also. We got into the apartment, which is amazing, and felt we should check out the water situation. The evacuation alarm went off and we immediately left the building. Karen could've left us there with the key at that point, but she didn't. She spent the next two hours with us, buying us a coffee and sightseeing with us around the neighborhood. She pointed out great places to eat and things to do. Her son, Nicholas, was with us and he was a delight. After the all clear was given, we went back up and started our stay at the apartment. The pictures do not do the apartment justice. Everything was better than expected. Karen is a great host who is very communicative and always ready to help us out. We texted back-and-forth numerous times during our stay, which was incredibly helpful. Her advice to eat at Arkibar Cucina was superb! Five stars is not enough to reward this apartment. Thank you, Karen. Easily the best Airbnb host in our experience.