Communication and considerations before our stay were amazing and we were so happy to have found a great place/host during a very stressful family relocation interstate, a few weeks before Christmas.
Unfortunately, once checked in, when we communicated our dissatisfaction for the cleanliness of the property our host became defensive and asked us to leave. He has CCTV and accused us of have more guests and told us to check out immediately. We did not have more guests and I grew concerned for our safety. The only other person we had come to the door was an Uber eats driver. This made for a very uncomfortable remainder of our stay.
Once host understood we were not chasing a refund/reduction he was nicer again.
Without going into detail, the property was not up to the standards we believed we would get from the photos and advertising write up. And I believe host should disclose having CCTV watching his guests.