Very bad reception, as I had a complaint. I couldn’t get into my room at 4am in the morning and was told there was nothing they can do so then they offered to give me another room to stay in till the morning so I can access my stuff at 7am. I was very disappointed as I needed my stuff from my room and wanted to change into comfortable clothes after a long night. Then the receptionist had given me a room key and there was somebody already in the room sleeping !!! As you could imagine I was very angry. Then after all that the reception says there is no rooms available we can’t stay at your hotel ! I was fuming at this point!!! It was 5am in the morning at this point. Then within that time I’m figuring out what to do. Then I ask the receptionist to reset the card for the room about after an hour later he gets my room door open, this was around 6am. This was such an inconvenience as I had a birthday lunch that morning at 12. Worst experience I have ever had I would not recommend staying here. I called the hotel back and asked for a refund or discount and they didn’t give me nothing or give me a call back when I have called this place over 3 times !!!! DO NOT STAY HERE! Worst people