Karen & family's hospitality has vastly exceeded our expectations - they've gone above and beyond to make our stay inviting, pleasant, fantastic! Every part of our experience has been thoughtful & thorough, from the wonderful touch of extra special amenities at our arrival, the warmest of welcomes, and caring support providing so much helpful assistance for our stay in Melbourne. We're in the middle of a long-term stay, and Karen's apartment is wonderfully ideal for a multi-month booking. We're huge fans, and grateful for the start of new friendships!