We stayed for 6 nights and the apartment was faultless and, importantly, the process was faultless. Very good hosts (communicative and responsive), checkin and checkout worked perfectly and location was perfect if you want to be in Southbank. The apartment is exactly as shown in the photos but the little touches (amenities, bedding & extra pillows, instructions for everything you need) all make this one of the better offerings you will find on Airbnb.