Unfortunately we experienced a very serious safety issue at Selina due to staff error which led us to move into different accommodation with a different hotel after our first night. The Safety issue involved staff giving a drunk man access to our private room at 3am, which he entered at 3am while we were sleeping. The man woke us up and yelled at us. We were terrified and tried to communicate with the staff member working downstairs on the night shift who was clearly inexperienced and not capable to guide us through the experience. He also told us he had been on the phone with the manager about what had happened, and when we asked to speak to the manager he told us the manager wasn't available to speak to and we'd need to wait until morning (the manager also didn't show up the next day). This meant we were really stuck with no guidance, and we lost an entire night's sleep and the whole next day looking for new accommodation. Staff has assured us this was a once-off so I don't want people to think it will certainly happen to them if they book here, but it's important people know. There is also no internal lock on the door, some of the fixtures in the bathroom like the airvent are unfinished and dislodged, the bathroom is very very small and the shower head spurts water into the air. The hotel's saving grace was a staff member called Carlos who helped us with a lot of care the day after our incident.