Having stayed in lots of great accommodation in my time, unfortunately this was not one! As noted by several other reviews, this place falls short in the cleanliness department. Despite the need for a deep clean, and not the best instruction on locating the parking space initially, this was not the worst of it. While it boasts accommodation for 6, the sofa bed in the lounge was most uncomfortable for even my 12 year old child.
The master bed was the worst I have ever encountered. After messaging the host with a photo of, and expressing unease over how the broken leg on the base of the bed looked like it was about to collapse, the host tried to minimise my concern by responding that “it wouldn’t cause you any danger.” Only after I continued to point out it was about the discomfort factor, he said he had no prior knowledge of this, but would pass on my concerns to the owner. Inevitably, the bed did collapse as soon as we went to bed, and as predicted, a sleepless night had. After further investigation, we discovered under the bed base that the owner clearly had already made several unsuccessful dodgy makeshift attempts to patch up the broken base (if I could attach supporting photos I would!). Needless to say, the mattress on the floor was opted for the remainder of the UNCOMFORTABLE stay!
With every intention to report the broken base again, before I had a chance to do so, wouldn’t you know it, the owner had ‘apparently’ received a noise complaint from the neighbours, and with that the host and Readyset Apartments issued warnings citing the Owners corporation Act, and potential fines of thousands of dollars. The fact is, on the day of the alleged noise, my husband fell ill with a migraine, so my children and I left him to quietly recover while we clocked up 15kms on the Apple watch walking all over Melbourne Central shopping (can’t say I’d even rate the location of this place well, unless you are interested in Spencer St Station, not much else in the way of food or shopping happening this end of town) . Upon our return, exhausted, we turned in for an early, quiet night. At the best of times, we struggle to get boo out of our 3 early teens as they are glued to the screen of an Iphone, hence, I can safely say we weren’t the problem here, rather, an attempt to intimidate after being called out over an uncomfortable bed is the case! The ordacity to pluck out a noise complaint, when all night, every night, we were also kept awake, from the 15th floor, with the noise of emergency vehicle sirens, and screaming noisy people carrying on along Spencer St.
A most disappointing stay for a family of 5 who has NEVER experienced such an unprofessional AirBNB stay before!!