On the positive side:
The apartment is bright and contemporary, in a new building, has a nice pool and gym in the building next door, there is a tram stop right in front and it is in the free tram zone. Nice toiletries. The location is in the docklands, which I liked. There is a grocery store 1/2 block away and numerous food outlets in the area. That said....
On the negative side:
The apartment is furnished on the cheap (tiny fridge, TV that gets only 4 channels, etc). Searching around for the lock box with your key is a hassle (during my stay it moved three times, ultimately tethered to a construction fence). The apartment was not well cleaned (dirty towels and linens, dirty drain). But the biggest complaint I have is that it took them 12 days to fix a broken bed and unclog the bathroom sink. Terrible guest service.