Out of all the places we stayed at while in Melbourne Jo's was one of the best! You have your own apartment, with many things provided for you, such as plates, glasses, washing up liquid, washing powder, washing machine, dryer, cotton swabs etc. Pretty much anything you could think of was there. The airport lost one of our suitcases and luckily Jo had conditioner and shampoo in the shower, which was great. The shop is just around the corner, so location wise this apartment is ideal too. We arrived quite late at Jo's, but she had a self-check in system in place that was just brilliant. We got the key, let ourselves in, took the fob to park the car in a secure place, rather than on the street, which was fantastic, particularly as we had to rent a car, puts your mind at ease. Jo was good at communicating with us and always ensured we had everything we needed. The board in the apartment gives you a few pointers, as well as a booklet filled with info, brilliant. I have absolutely no complaints. We really enjoyed our stay at Jo's, lovely apartment and very friendly host. Thanks again Jo! :)