-Does not reply to messages
-Extremely poor communication
-Uses scripted automated messages
-Automatically books without consideration of reservation requests
Detailed explanation of my experience with host Saint is written below.
I had requested to book with host Saint on the previous night asking for a necessary check in between 10am-12pm the following day. The morning came and I had still not received a response from the host Saint.
As I was in need of an early check in, I had booked to another Airbnb in which the host responded swiftly. This reservation was confirmed around 9am and I checked in around 10am to this Airbnb.
Although I had already booked and checked in at another Airbnb, the host Saint had later automatically confirmed my previous booking request at a later timeframe without my knowledge.
Host Saint's automatic confirmation message which provides me the details to access the Airbnb was sent to me past the request time of 10am-12pm. This clearly shows that the host did not consider my early check in request and automatically booked me in regardless.
Due to enjoying my stay at the other Airbnb, I had not realised host Saint had automatically double-booked me until the morning after.
I have reached out to Airbnb support in regards to this incident. 4 full days have gone by and besides scripted automated messages, host Saint has yet to reply to me. I also believe host Saint has not replied to Airbnb support which is delaying the resolution of this issue.
Although this situation isn't entirely host Saint's fault but rather a mixture of my own fault (failing to identify earlier that I had been double-booked), Airbnb's fault (allowing double-booking errors to occur) and the host's fault (failing to communicate, using automated scripts and failing to properly consider requests), I cannot recommend to book with host Saint.