Ling is very nice and even gave a small Christmas present to all the residents. She was always very helpful. I had once locked myself out of my room and she interrupted her shopping to come all the way by transport since she was out without her car. The room had a good size, a desk, a clothing reck, a bedside table with drawers, and a small tv-stand like thingy. No aircon but the heat didn't get in that much and on hotter days the fan was enough. Not sure if it'd be warm enough for winter though (I stayed for a month during the summer). The bathroom is quite small and doesn't have much space to put your stuff while you're using the sink for example when brushing your teeth or washing your face. But it was ok. The bedroom had a slightly musty smell when I first came in but I fixed that with a fragrance diffuser. Good area, lots of food, easy to reach and easy to get to the CBD and other neighborhoods. You can lock your bedroom as well. A small towel & toilet paper are provided.