This is one of those "You gotta clean the whole place before checkout or we'll charge you even though you already paid a cleaning fee, places". I can't get on board with it. Why would I go to an Airbnb if I get better service at a hotel for less? The check-in/lock box situation is terrible too, as it's behind a locked door that you need the key to access. We stayed with a group and there was only one key, so organising the logistics of key handover was unnecessarily complicated. I think the owner has some thinking to do about how they manage things here.