Host needed to move our check-in date due to hot water problem at the property. They proactively booked us a nearby hotel and sent a detailed email / message, unfortunately this was all while we were in-flight and saw nothing until we landed.
As it was late, we had little choice but to go to the hotel to hunker down, but we were very grateful that the host did this for us instead of simply cancelling the booking on no notice.
Sadly that's where things got worse - attempted to AirBNB message, call and text the host after we got to the hotel, with no response on the same night or the next morning even though amenities were missing and parking next door was $60/day (free at the host's original location). Host also asked us to pay for all this ourselves and said the hotel claimed they weren't allowed to pay, but hotel confirmed this is false and that the host's credit card got declined. We left the hotel the next morning and got a full refund via AirBNB. No further contact from host.