We stayed at Pam's only for a night and I didn't get to meet her. However, we communicated a week prior and everything had been prepared perfectly when we arrived. The room was much much nicer than we expected, we had our own space and our own entrance. It was really more than we needed. We had dark chocolate mints when we arrived, juice and milk in the fridge, wine glasses, muesli, complete cutlery, iron & ironing board, printed out maps for the beach and beach towels, a clear book of things to do around the area and various flyers from tourist-y things to places to eat, candles, various teas, coffee and a view of a really huge yard! The place was quiet and relaxing and the room was beautifully decorated. We had such a nice time. The bed was extremely comfortable though, we ended up sleeping in instead of coming to the beach early in the morning!