Justine is a wonderful host. She is very nice. Quick response and very friendly. The place is beautiful. Cute place and super clean. I love how she decorates the place. She also provides us with snack, coffee and tea. The neighbourhood is so quite and easy access to the bus and trams. The self check in and check out is also very easy. I highly recommend this place. What a nice experience during my first visit to Melbourne. I will totally book this place again when I come back for my second trip :).