Good:
- towels and extra amenities provided
- close to trams
- luggage service and communication from staff is great
- friendly staff
Bad:
- REALLY LOUD even on high levels (traffic, trams, trains), definitely not recommended for light sleepers. (BYO earplugs)
- cold rooms no heating except for an oil heater (we went in Winter)
- no smart tv, limited options
- furthest end of CBD so a little far to get to some places
- no hand soap (BYO)
- blinds took some effort to open and close