Location is very difficult to find & the entrance is not the address listed. We had to seek help from residents to gain access. There are 10 lock-boxes to choose from & nothing to indicate which one. Communication with Made Comfy was poor & their telephone support was not at all good. We were literally left wandering the streets with our bags late at night after being told an hour before check-in time that our check-in was delayed by 3-3.5 hours. Very disappointing.