Rachel is an amazing host.... friendly and quick to respond all queries. She was super punctual and met us at the apartment as arranged. On check in she gave us a tour of the building (there is a gym, swimming pool and sauna on site) and she walked us through the apartment to settle us in. The apartment is conveniently located a very short walk from Southern Cross Station and was super easy to find (we caught the Skybus from the Airport which arrives at Southern Cross Station - it was all too easy