The apartment itself is very comfortable, morden and in a great location. The communal area upstairs is great, and so I have rated it highly based on the apartment itself however I would not book this place again. The owner accused us of not leaving the place clean enough and sent us inconsiderate messages asking us to explain ourselves. This was only because I left the towels on the bathroom floor as there were no hook or dirty laundry basket available. The owners rude messages advised she would be charging us additional for soaking and extra cleaning, however when we apologised and asked simply what this was for as the towels weren't used for anything besides after the shower, she simply never replied. We have never received any complaints on airbnb before this and always leave houses in good, clean condition. Given that we are still yet to recieve a reply on our apology we don't know if this issue has been resolved or not, and the whole thing has been extremely stressful.