Overall We felt Maddy was a pleasure to deal with, kindness and communication was really great. The room was very clean and the bed was comfortable. However, we felt the photos were extremely deceiving and it was very basic compared to other Airbnb’s we have stayed in only 2 weeks ago in the same vacinity for a significantly lower price.
We were left disappointed with the building and staff and we felt it wasn’t a safe place to be with kids especially. When arriving back to the room on Friday night there was people in the foyer, one girl who was clearly under the influence of something was being really aggressive because the lift was taking too long, she was swearing and hitting the wall at the elevators. Then there was a man very loudly telling the staff that he needs to be let upstairs because department of corrections was there waiting for him, he became angry and inappropriate.
Then as we were checking out, the wheelchair access lift wouldn’t work. We found the staff to not be very helpful or friendly. Once we got up to our car park we noticed the car next to us had been broken into, with smashed windows and glass everywhere. Upon looking further there were more cars that had been targeted, which is concerning considering it is a gated “secure” car park. This is not somewhere we would stay again or recommend to anyone with children.