It was raining during our whole trip so we haven't got the chance to experience the fullest, though the inner design of the tent was great and cozy. However, the kitchen area was different from the picture so I was a bit disappointed, there were also many moldy areas on the tent so I have to say that it was not in good maintenance.
Lucy was nice, easy to communicate with, and very attentive but I personally think it was overpriced.