Communication was excellent.
We enjoyed our stay. The location suited us as our daughter lives close by. Aldi is literally underneath the apartment building. The tram is close by. Cafes are walking distance. Unfortunately the neighbours kept us up with their late night gathering but this obviously has nothing to do with the apartment itself. Everything was clean except the oven. These are minor issues:- You do need to step over the bath to take your shower which could be awkward for an elderly person. There is a Dyson air purifier in the bedroom but it was still very warm and the heatwave made it worse. The a/c was a huge relief. The parking spot was great. The gate was left open most of the time not sure why this happened.