Got an email from the host saying cannot check in until 6 - 7 oclock that night due to cleaners needing to get in there. Which forced us to wait from 11:30 until 6:00 with 2 elderly and 3 children and our suitcases. When finally areived at apartment, found that cleaner had not been yet, all beds still had old linen dirty towels and floor mats in rooms, bathrooms and laundry tub. Crumbs all over bench. Ended up booking another hotel and leaving the same night. Still struggling to get refund or reply off host.