Overall this is an amazing experience staying in Neil’s space. The room itself is great. Also Neil is super friendly and helpful when we encountered some unpleasant incident due to the rude service provided by apartment receptions.
When Neil heard about what happened to us, he responded immediately and contacted the property manager to reflect the problem. He tried his best to help us and released our concerns. We definitely feel we were treated respectfully so I will still give this place 5-star review despite the little conflict happened.