We had lots of communication prior to our stay, almost abit too much. This air B and B is run by a private company and the check in information is extensive. We had to check in after hours which was a bit more complicated, I’m sure normal check in hours would’ve been easier. A little bit of an issue with the Wi-Fi which was quickly sorted. Easy to get into the city and walkable to the tram. Place is brilliant for a stay for a few days and Australian open which is what we did. Quick responses to any questions and nice places for coffee locally