We were disappointed when the code to the key was not sent to us and we had to look for another accomodation in the middle of the night. Di was understanding and refunded us for the night. The rubbish bin outside had water flowing out which contained maggots. Hot water was also yellow. On the postive notes, Inside the premise was clean and well thought of, with a lot of amenities like plasters etc. Bed was also comfortable. Di was also friendly throughout communication with her.