There were a couple of little hiccups with the booking - when we arrived, the access to the property was locked and the keys not there as the instructions had said they would be. However as the unit is attached to the house, luckily someone was home and we could get let in fine. We also had an issue with the toilet, however Georgina was quick to get a plumber in. The little extras provided were very thoughtful, however a few things were almost empty. In general, Georgina was very quick to respond to messages, the location of the property is good and the unit itself is clean and in good condition.