This is my first experience on airbnb and I have to say it was a great one. Leanne was absolutely helpful, started from email communication before the trip, she had provided very clear instruction how to get to her place as well as the options available. And she was waiting for us to check in. Upon check in, she further explained more details to me on the info I need, such as parking system (I rented a vehicle for the trip), apartment stuff (like laundry, trash, cooking) and she even prepared a welcome gift, a tam-tam which is a good surprise and my father like that a lot. To make the trip much easier, you can find some needy travel booklets that she prepared including some discount coupons and she explained well. Through out 7 days stay, we sometimes prepared light meals which actually saved quite a bit on the expenses. The grocery store is just ~50m away. Location is superb, and the tram station is throwing stone distance away (despite we didn't use it). The driving distance from the apartment to the CBD is only 6.5km, so you can make a guess how long a tram would take. (My guess is less than 30 min). I called Leanne a few times to make inquiry and she was kind to reply my questions.

Overall, I would recommend her place if you look for apartment in Melbourne. She is a great host, and you will agree with me.