Check in was easy and communication clear. Great location in the central city.
Comfortable bed, good shower with appropriate pressure. Heat pump worked fine (I have one so I know how to use it) - some basic instructions for those unfamiliar with this would be good. TV was fine. I couldn't work out how to change the volume - my son showed me. Again, some basic instructions for this would be good.
I felt the apartment could have been cleaner. The bin was not emptied from the previous guests - this may have been an oversight but I got the feeling the apartment had been cleaned in a hurry.
I cleaned the dishes I used in hot soapy water and then dried them with the very thin tea towel - they didn't dry properly and the dishes still looked dirty. I think possibly providing more than one thin tea towel (which I suspect was new and not been previously washed) would be good. Some people use many dishes.
I was unwilling to use the 'bath mat' which looked like part of a yoga mat. It wasn't very clean. Instead I used the thin towel provided as a bath mat. I bought my own towels (based on previous reviews). Again, providing more than one thin old towel for a four day stay would be preferable. There was what appeared to be some organic growth in the bathroom basin plughole - this probably needs some attention.
The bed was comfortable but there was not a symbiotic relationship between to bed and the bedding! The bottom sheet was flat and constantly became 'untucked' from the mattress. Tucking it in properly would have involved losing skin from fingers due to design of the bed frame. I think a fitted sheet would be a better option for this bed.
All in all it was an acceptable accommodation, and I would certainly stay here again if the small touches that make a good stay great were done. ie: more decent quality linen, more appropriate bed linen, attention to cleanliness.