The apartment is professionally managed and everything is as advertised and well kitted out. It all falls to sh1t when things go wrong , like us locking ourselves out. We had to pay $50 for someone to come out and open the door for us, this after we had booked with paul and his complete host team twice over the same trip in the same apartment!
If you are happy with communicating with prewritten messages, a complete robotic in-personal experience and charged through the nose when something goes wrong - this is the place for you otherwise there are heaps of better apartments out there in Melbourne. They may be professionally managed but you aren’t treated as just another number. Paul has lost a customer in me unfortunately