Location - Great, CBD and trams/train was very accessible from our location
Host - Very responsive and kind to allow early check-in and check-out.
However, she did not proactively inform us of the spoilt dryer until we needed to dry our clothes, resorting in us having to use other means and longer periods of time to dry our clothes.
Responses were not of help as she only responded that it was spoilt and that no technician would come until after New Year's, but did not proactively provide us with an alternative solution eg. laundry services nearby.
Amenities -
To be improved on:
Aside from the broken dryer, there were no available sponges for use to clean dishes, although the host did mention where they were, but they were not to be found.
The pillows smelled weird upon arrival, almost as if they were not washed, stenching up the room.
Great:
Good range of cutlery, crockery, and cooking amenities. Host also kindly provided us with more toilet paper, fabric softener and sanitiser.