Rogan was awesome. He allowed us to check-in early, gave us good food recommendations and made us feel at home from minute 1. The place is at a fantastic position within the free tram zone, allowing to catch several free tram just outside the doorstep and just a 2 minute walk from the nearest park and the river. Had all the essentials listed, nice hot water and good Wi-Fi. The apartment is quite silent for a big city down town location.