Although we didn't have the chance to meet each other, Mark left us very clear instruction and helpful information, which let us check in and get familiar with the facilities and surroundings easily. The apartment was clean and cozy with great city view and full set of accessories. The location is perfect. 5min walking to the Botanic Garden and the tram to the city is even closer. I have to say that the staying was absolutely enjoyable and Mark's place is highly recommended.