The apartment was very spacious and comfortable unfortunately it hadn't been cleaned when we arrived despite it being after the check in time. However once the concierge contacted Taj we were able to get in and leave our cases while we waited for it to be sorted. It was ideally situated for the Southbank, however very poorly equipped in the kitchen, only 1 pan & frying pan to cook with, also not enough mugs and bowls for everyone & nothing matched! We had no dishwasher because it had been broken & had dirty dishes in it when we arrived. Emma & Taj did look at it but didn't get it fixed and Emma did bring us some lovely cakes to say sorry.