Not Cleaned when we stayed. We took videos of the place to show us actually vacuuming the floor to show the difference to their management. Unclean Kitchen and dirt on the rugs. Completely unacceptable which management agreed to.
The style is of an older penthouse with now unfortunately stains on the marble from spilled drinks. The bath in the main ensuite is stained from spills.
When you stay at a place like this you expect the very best and unfortunately this was not.
The only thing good from the communication side of things was Angie who was their management when picking up the keys.
However their phone reception team "jen" is absolute rubbish and useless at her job even admitting to lying on the phone about details. This was forwarded to their management.
I don't like to write bad reviews or reviews in general usually however If people in the future are looking at staying here for something special. I think you might be disappointed.