We were unable to get a clean apartment. We sent photos to the manager who offered another apartment. Unfortunately despite sending photos of the dirty stained apartment with blind not able to be raised, food on the oven tray and thick dust on the bathroom extractor fans. Personal documents were found in the bedside drawer. The next apartment was an Improvement but not worth the effort of relocating.
The request for a second set of keys never eventuated either.
The manager is a pleasant man but this apartment fell well short of expectations. It was not of an acceptable standard of cleanliness