Alex was very helpful regarding the booking and providing us with keys.
We very much enjoyed our stay after a disappointing initial hiccup when we unfortunately found badly stained bed linen; it had either not been changed after the last customer or not washed adequately. Either way we found some spares in a cupboard and rectified the situation. Thereafter everything about the apartment was thankfully as expected. It was secure, clean, contemporarily furnished and well located for local shops, cafes & restaurants, and had easy tram & train links into the city.