The check in experience did not meet my expectations as I was given different instructions than what was originally listed on the ad.
The ad was listed as a key safe check in which would have suited me well as I was checking in after work. Instead, I was told to check in with the concierge before 6pm. I arrived 2mins after 6pm and was faced with a very confused concierge. I was then instructed by the host to pick up the keys from a convenience store nearby. The storekeeper hardly acknowledged me as he handed over the keys in an envelope with my name on it. Being there alone at night, I felt scared from the whole experience.
The unit itself is really comfortable and convenient. I was just weirded out by the check in experience as it seemed dodgy and made me feel unsafe.