The Good.
The unit was well appointed, clean, modern and comfortable for 2 adults and a child. The location was excellent.
The Bad.
We travelled over Xmas at a time when there was no covid restrictions at all in Melbourne. The apartment management had restricted use of all facilities including library, pool and gym to anyone other than registered residents, i.e, not AirBNB guests.
All 3 of us were double vaxxed and sent apartment management our vax certificates. We were still refused access to the facilities, However, we were fortunate enough to speak to the on-site apartment security and they were happy to let us use the facilities and expressed confusion about the ongoing restrictions. Also, on the day we used the pool, another family that were not registered residents (AirBnB guests) told me that they had unrestricted access??
Conclusion.
If the library, pool and gym are a factor in booking this place than make sure you confirm that you will have access. But be aware that the apartment management can change this access at any time and it’s up to the guests to find this out.
We were not told until we arrived that the conditions of our booking had changed . When I expressed this to our host we were told that there is nothing he can do and he’d be happy for us to find somewhere else to stay.
Whilst it’s a given under government imposed restrictions access can be restricted however when you go to an event of over 60k people it’s incredibly disappointing that the apartment management continue to impose these unreasonable restrictions and the host fails to notify the guests of changes to their booking conditions.