This was our first time back in Melbourne in 4 years and the first time our whole family has been together in 3 years. We couldn't all fit at my mother's so ended up booking Caitlin's apartment. It was terrific. We had a small hiccup with check-in but Caitlin dealt with it as best she could and really was a terrific host. The apartment is as advertised. The amenities in the apartment itself, as well as at the complex, were great. We love the area and walked into the Botanical Gardens daily. I have already told Caitlin that we hope to be repeat customers of hers!