Our host Carla was very friendly, welcoming & gracious in the days before we arrived in Melbourne, with informative details in emails about how to reach & access the apartment, to a descriptive letter once we'd arrived about good local spots to visit for groceries & meals. The apartment is perfect for a family (we were four, with our twin 10 yr olds sharing the side bedroom's queen bed), kitchen well appointed, including a washer/dryer combo. Above all, the location can't be beat: the South Yarra neighborhood is very walkable, rich in parks & gardens (including the Domain's Botanical Gardens), all sorts of stores, cafes & restaurants. And the 8 tram (which will take you all the way to the CBD) stops half a block from the apartment. Get a 'Myki' card, & you're all set to explore Melbourne. We had a fabulous week, & hope to return!