Anna and her family were lovely hosts - very accommodating, very nice and welcoming, and made sure I had everything I needed. They made sure I knew where I needed to be for my conference and how to get around downtown Melbourne. The room was just as pictured - nice size, very comfy bed and pillows and very quiet! Their apartment location is just great - right next to the CBD and free tram stops, but so quiet for being right in the city. The gardens around the apartment are nice and make for a really great setting in the city. I definitely recommend their room and would stay there again if I came back to Melbourne!