Sally was easy to deal with, Great place the house was nice, pool was perfect for the kids, the massive disappointment was the $400 cleaning fee and $240 service fee. $400 cleaning fee is huge in our opinion I’ve never seen a fee so high, we are asked to clean dishes and put away which we did and take out rubbish so Besides linen you wouldn’t know we were there. We are local to the area and we have a cleaner once a month and it’s half that price. Not taking away from the experience but it hurts getting slugged over $600 in fees after already paying $1200 for 2 night stay.