1. Not a good experience as we have paid $220 cleaning fee for the 2 nights staying, however the host asked us to clean and tidy the room before we check out and warned they would charge extra cleaning fee (on top of $220) if we do not do so. I suggest they should pay me for cleaning as we cleaned their place ourselves.
2. We were checking-in at 3pm as they advertised and promised, however the room was not ready by 3pm, host left us waiting in the cold wind outside the place.
3. Dishwasher machine was not working, we tried to communicate with the host and the host provide no response at all.
4. No customer service at all, they only send message to you when they request you to do something, but never response to your queries.
5. Bins in the house were not been emptied when we checked-in and the toilet was dirty.
6. This is my first bad review since I joined Airbnb, and We will never ever go back to this place again.