Our host was polite and friendly..big smile and shook our hands on greeting us. Very helpful with dining tips and provided a map. Could do with a couch or chairs in the reception area while one waited as he was on the phone when we arrived but not for long so no concern really.The getaway top lodge was lovely and the views amazing. It was neat and clean and as the pictures portray..The only concern was I booked for 2 nights as per the calendar availability but Warrick replied to say the second night was actually booked. I think Airbnb need to ensure monies are refunded within a couple of days NOT 7. I could not afford to have $500 tied up. All in all a very pleasant stay.. will stay there again.