The place was great, the only minor thing missing was coffee cups - no big deal, we got by, but both of us and another friend looked through every cupboard and they weren't there.
After bringing this to the attention of the property manager Nicholas (also Geelong Short Stays) when we returned the key, he insisted they were there and said "I'll send you a photo". Later that day I was sent a text message with a photo of coffee cups and a message above it saying "Fellow who returned key said in a grumpy voice there are no coffee cups". when we received this message, we rang Nicholas and said that we were only providing feedback and the text message was rude. He was laughing at us constantly and called my wife a snowflake for complaining about his attitude
Such bizarre behaviour over such a petty issue. Won't provide helpful feedback again and won't stay here again.