We arrived pretty late (and left really early) so didn't get to meet Katie. Her mom was super nice though. It was great having the private bathroom. Everything was just as listed. I wish I could say the same about the food at Apollo Bay. Lol. The BEST part of the whole place is the heated mattress pad. We visited during winter time and it was very cold. The bed reminded me of warm summer nights... *sigh* The next morning, we were able to say hi to the sheep before departing. It was a great experience overall.