Hearns were really very helpful - the house is nice and in good location. However, maintenance and equipment level were not up to scratch. The keys supplied did not operate ANY lock in the house, the garage door misaligned and could not easily be operated, and someone had to come to reset it. We were thus unable to lock the house. The gas cooktop ceased operating, a glass shower shelf was not securely attached and fell during cleaning, and certain basic equipment was either missing (hair dryer, coffee plunger) or in short supply (toilet paper). A series of small things which detracted from an otherwise lovely weekend in a gorgeous town.