We arrived at about 10pm after a long day of travelling along the beautiful Great Ocean Road. Sam changed our room on arrival to accommodate another guest who had arrived much earlier than us. We had no issues with this - we just wanted a nice warm bed and room for the night which is exactly what we got. Great location being only about 15 minutes to Apollo Bay. The shared amenities were clean and all of the other guests that we saw were very friendly. We wish Sam and her family all the best with their new accommodation venture.