Myself along with three of my friends booked this house due to the outstanding reviews & location. Sadly, this is far from a positive review. Apon arrival we were met with a dirty, messy, unsafe house. The place had not been cleaned from the last guests who had stayed there. The back door left wide open and unlocked. The patio had been broken & a few power points were coming away from the wall. Power kept on shortening out whenever we had the tv & kettle on. We contacted the host straight away, who then informed us that she didnt know we were booked in for that day and her cleaner had been held up. We were then asked if we could leave the premises whilst the cleaner came to clean to make her feel comfortable. An hour & a half later we come back to a reasonable house but with the exact same linen on ALL beds, the same dirty handtowls that were in the bathroom had just been rolled and put on the basin. I informed the host that the power kept on cutting out, as well as two of us falling through the patio on two separate occasions but nearly 24 hours later I still have not received a response. We were told on day two that we would be considered a refund for one night if our review was positive. I will now be taking further action.