Carolyn was great to work with and even helped out with a special request that was above and beyond. The tent was decorated perfectly and the unit and bathrooms were very clean. The night we stayed happened to be very windy - causing the tent to loudly blow and shake the supports. The next day the Melbourne news said it was one of the windiest days in 15 years, so I think it was an outlier, but it didnt make our night's sleep the greatest. Overall, we were still pleased with our stay and Carolyn was very hospitable.