Melissa was very helpful and especially accommodating and bought us some torches when the power went out early in the evening. We only had one evening in Port Campbell so it was unfortunate that we had a power outage for our only night in town. It was cold, and the power wasnt reinstated till 11.30 that night so going to bed was freezing...and not pleasant at all, therefore difficult to give a good rating when our experience wasn't the best. The beds were comfortable and the apartment was cosy when we enjoyed the space in the morning. Could do with a space heater in the second room. Thanks for our stay.