Brook is great at communicating and was quick to resolve a couple of hiccups.
I would like to make it clear though that there is no hot tub as advertised. There is a jet bath, but please ask for instructions on how to use it before you arrive as the on button doesn’t work but there is a work around. Also, although there are technically 13 beds not all are suitable for value for money for adults, the trundle is just a mattress under a bed and the sofa bed is well below par.
The location is excellent and the house provides fantastic communal space but it definitely needs a proper clean. That being said, beds and bathrooms were clean.