First of all, this stay was booked for my best friend’s family who was from overseas.
They didn’t stay at this property, so no comment for the place.
No offence to the host Carole, but this was the worst Airbnb experience. Not relate to the property but the service I received from Airbnb and the reception guy.
I paid money for this stay but for some technical reason my reservation didn’t gone to the host. This explained why I didn’t get host’s reply to my message.
We appreciate that Carole has organised something for us at the end, but I believe there’s something can be done earlier both from Airbnb and the host.
Just a friendly reminder to all Airbnb users, please double or triple check your reservation with your host. If no response, contact Airbnb.