Lorraine was a great host, we didn't get a chance to meet her but the check in process was very easy and well instructed. This is a perfect place if you are travelling with your furbabies. Fully enclosed back yard, very handy. Everything was very comfortable and clean. I was very grateful for the skylight in the smaller toilet room as the main bathroom light is very yellow and not ideal for applying make up, just a tip for the ladies 🙂 and just be aware that the blinds in the lounge/ dining room are see through. Overall, a lovely cottage to stay at in Warnambool and if we need to come back for any reason, we would stay at Lorraine's cottage again. Thankyou Lorraine and best wishes.