Ill start by saying the house is nice and the location is great. Easy, quick walk down to the beach and great views.
But your beds won't be made you'll need to do that yourself or pay an extra $66! At this property price point I think the beds needs to be made, it should no be the job of the paying guest.
Please be aware there is no hair dryer.
You also need to know that there are often power shortages due to a very fragile power grid in the area.
So if you have stocked the fridge you run the risk on having to throw the food away at your cost. Also no air con on hot days. No tv or power for your phones and devices. No cooking or even able to make a coffee/tea. Not even any hot water for showers. We had bad weather so we were greatly put out with no power numerous times throughout our 3 night stay. Their paper work states that there is a torch and matches in the pantry if the power goes, but there was nothing in there. We missed the tennis semi finals, lost food in the fridge, couldnt cook or make a cup of tea. (No uber eats in the area) our devices went flat and no hot showers with kids before bed or after the beach!
It was just a huge inconvenience and when your paying $700+ per night you dont expect to not be able to use the amenities that your paying for or have basic the necessities like hot water and a charged phone while your away with your children!
Otway Retreats said they cannot be held responsible for the failure of utilities such as electricity. They offered us late check out at 12pm, which was no advantage to us as we needed to leave by 9am.
They refunded us $145.00, and felt this was a fair resolution to the inconveniences experienced.
Well, it wasn't. It didn't reflect the overall experience and disruptions we had for the FULL 3 days/nights we stayed. Please be aware when considering this property that they have a very fragile power grid in the area which will greatly affect your stay if these issue arise.