Host was welcoming. There is a reception office that handles the checkin. Our unit was the large unit on top of the hill facing the sea. It was clean and comfy as expected. Everything in the picture is exactly what you get. We had to be moved to a seperate unit below on the 2nd night. It was closer to the sea but it could not handle 4 of us family so the kids had to stay in a seperate unit to us but it was side by side. The host had a mixed up in the arrangement for 2nd night. So kindly reconfirm your booking before you come. It could be busy.