No hot water on the last night from 8pm!! Followed all the instructions provided waited until 1am still nothing. 4 of our group of 9 had to take cold showers that night. the next morning was check out morning, still no hot water.
Also being that host is a corporation they lack empathy and charge $50 processing fee for any items left that you want returned and you need to send them a prepaid envelope. I don't think I'd book with this host again in future