We stayed there for 3 nights and it was the best experience in Warrnambool. The location is perfect. Only a few steps to the river and the beach by walking and a few minutes to the city by car. There are books, toys and places to explore for the little ones so I would say it is great for family. Also the facilities are so convenient, wonderful kitchen, washing machine, backyard, seasoning, kitchen essentials, etc. James is also very nice to answer our questions. We had a lovely stay there. I would highly recommend you to stay for longer, just to explore the area. There's a playground for kids nearby, in the lake portbe. And there's a Wildlife zoo, Logans beach. Well... We definitely will stay longer if we have the chance to come again.