Michael was very cool as a host. He was quick in all his responses. And had the enthusiasm from the beginning to the end. However we found it very difficult to get in to the property as the key locker was not working properly. But Michael was very quick to give us a Plan B which I really appreciate.It kind of changed our impression even before we enjoy the property cuz it was difficult. I suggest to have more pictures of the inside of the property as it will help all the others who would like to stay here.