we stayed for only one night. booking procedure was straight forward and pre-comms excellent. we arrived late which was no problem and merri gave us some tips on where to have dinner. coffee was provided, but no breakfast. overall a good experience. only complaints would be: it'd be nice to pre-heat the rooms before the guest arrives. it was freezing that day and a warm room makes such a difference upon arrival. you can hear footsteps from upstairs but no problem for us. bed and pillows were not comfortable but this is obviously a matter of personal preference. thanks again for having us.