Unfortunately our stay at helen,s was disappointing to say the least.
Arrived after 9 hours travel no offer of a drink of tea coffee or water. We asked for reataurants we could go to . She had no idea and eventually my daughter googled a fabulous restaurant in warnambool. The house was spotless but our room looked like it had been taken out of the mothballs. Huge Cobwebs in the cornices and dirty window with dead fly on ledge. Refuse bin outside our window. No hanging space for our clothes and when i openeď the cupboard stuffed full with kids clothes. The other double room looked much nicer and was probably the one normally used. Helen advertised twin bed room however obviously didnt ever book it out. The mattress had springs sticking through ...so uncomfortable.Bathroom shower head was mouldy .At $100 absolute rip off. In the morning she was waiting with her suitcase packed to go away . Offered no coffee i had to ask . The effort to get a cup of coffee and then was given a single shot in a small glass. I asked for some milk and i got the 2 litre bottle . Everything seemed an effort for her. She made egg and bacon for my daughter . My daughter asked for crispie bacon and we were told she doesn't do that. I dont eat eggs and bacon so got given 2 slices of toast with butter on. No fresh fruit. She had a take it or leave it attitude. Then she said " well i suppose i should chat to you and sat down for half an hour talking about herself and giving us a postcard.
All we wanted was a warm welcome a cup coffee good advice where to go for a decent meal and a comfortable clean room to sleep in.
What we got was someone who banked on passing travellers and wanting to make a quick buck with the least effort.
rather skip this as there must be better value elsewhere
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