Serena kept in touch in the lead up to our visit and made us feel very welcome as she greeted us when we arrived. It was nice to have that personal touch that is missing in so many places. Our children felt right at home with the spacious grounds, got very friendly with the loveliest of Golden Retrievers and appreciated the choice of DVDs to watch when they needed some down time. The place was immaculately clean, beds were comfy and the kitchen was well equipped, including coffee pod machine, salt, pepper and olive oil! The little things make this place a stand out and we will definitely be back.