I’ve slept on writing this review for 3 days now since leaving the house (24 hours early). For the 3 night booking costing over $1800 for 4 adults and 2 small kids we received great communication and lots of help from Eliza who now manages this house. The house is a good size and has 3 very good sized rooms although it is very sparsely furnished and could do with a bit more. It is in a great location for everything in Torquay and is really very very close to the seafront. Sadly the house was very dirty & grubby in many areas and above all hugely dusty and we did ask for lots of things to be addressed on day 2 while we were out but nothing much changed and I didn’t feel that we could touch anything or use things because of this. Clearly it’s a 1 group in 1 group out situation with very little interest in the detail (things that are important to us as a family) so we cut out loses and went home.
I think it’s extremely hard to know what to expect with airb&b and unlike a hotel everyone has different standards and expectations and if you need to use stuff like kitchen equipment & bed linen you need to feel confident they are sanitary and of a reasonable quality which I just can’t say is true in this situation.
I’m sure the condition of the house may not have been so much of an issue for certain other people but it was for us sadly.