Stayed with my partner for a one night getaway.
Upon arrival at the office, we were greeted by a woman (not listed as a contact) who told us she had given our apartment keys to another couple. One and a half hours later, during this time asking my partner to help her log onto the office computer to find the contact / trying to contact this couple, we are in a different apartment.
Not the same apartment as pictured, not up to cleaning standards, not even any soap!
Despite this, the contact John was rude and unprofessional coming to no resolution for their mistake considering the amount we paid for our stay.
Not worth your money and many other nice places to stay in Geelong.
Never have had a bad experience with airbnb until now.