Nicholas and Short Stay Geelong have some fabulous properties and have always been a pleasure to deal with when I am booking accommodation for work purposes.
Unfortunately, on our last stay I was contacted to say their was a stain on the linen and we would be charged (completely reasonable), upon investigation I kindly told him the mark was there on check in, his response was "NO more bookings will be accepted, do not ask". unnecessarily rude and overactive to a non-issue where he was at fault.