The communication from Wendy was fantastic, right from the get go. She had Ted get everything ready for us at the house, including providing baby wash for us! Also, plenty of towels and fresh linens, wood and kindling for the fire and our own code for the door. The house was very inviting and had a log cabin feel with nice decorations and lots of homey touches. There was a washer and dryer and soap/fabric softener provided, as well as toiletries (shampoo, conditioner and body wash). They went above and beyond to make you feel welcome in their home. Plenty of amenities within the house to make it feel like your home away from home.