I booked Shane's place a few months before our stay. On the day of our arrival, at 1:30 pm for a 3:00 pm check-in, Shane sent a message saying the place had "an issue" and he could not accommodate us. Because I did not have cellular access, I did not get the message until 5 pm. At that point, I tried to message him to get clarification, but never got a reply. I was left to find alternative accommodation at the last minute in a small town with poor cellular access.