The first day we arrived it had been hot for a few days and was very warm. We brought our own fan and I would recommend other stayers to do the same. When it become hot again later in the week the apartment stayed very cool. Shari was always very quick to respond and let us know about any changes. We only met once and she was very friendly. You can hear footsteps very clearly in the apartment above, I sleep with earplugs in and I would recommend stayers do the same. But we were respectful of noise and so were our neighbours above. I enjoyed many lovely baths during our stay, watched the DVDs provided and cooked a home meal on the stove one night. The neighbourhood was friendly and quiet and it was a very quick drive into town. It was a lovely weeks stay for two, while there is three beds (2 bedrooms and 1 fold-out) I was say for a long stay it would be cramped for more than 2 guests but just for an overnight it would be great. Overall we loved our little home away from home and we adore Torquay :)