We booked three nights at this Airbnb but unfortunately we checked out after night one and booked somewhere else for the remaining two nights of our holiday.
The location of the property is beautifully remote and has stunning and picturesque views of the rolling hills with views sweeping out to the ocean.
Unfortunately the state of the outside of the property did not match the photos and really detracted away from being able to take in the views due to a lack of love, attention to detail and upkeep. Almost all plants in pots were dead and overgrown with weeds, statues were fallen over and or broken and bases of plant pots and other rubbish were just sitting around with no functional use but had been left laying around. Otway Retreats did express that this is due to the remoteness of the property however I do feel that for the price of the property this was unacceptable as we booked another Airbnb in a similar location for less money and it was incomparably higher in standard.
The cleanliness levels of the interior were to a great standard however there were multiple light fittings with flickering lights and mix matched cooking utensils and crockery and was missing basic cooking utensils such as a pasta strainer or two wine glasses of the same size.
Otway Retreats did refund one night of accommodation for us however I do feel that due to the vast difference of the state of the property to the photos I don’t believe that we as guests should’ve been left having spent a premium price for a property that was not up to the standard of comparable Airbnb’s.
I hope that Otway Retreats take this feedback on and either adjust the accommodation price to a price that reflects the current quality of the accommodation or spend time bringing the accommodation up to a standard that reflects the price and elevates the surroundings.