Margaret was really friendly and helpful and gave us lots of information on finding the apartment, places to visit etc. She also kindly switched on the heater before our arrival so that the house was comfortable for us. It was my parents' first time to Australia and Great Ocean Road was our last stop. We really enjoyed our stay at the apartment. Some shops and a small IGA is just round the corner, and it's abt a 2hr drive to the 12 apostles. I will definitely come back to stay again on my next trip. Thanks again Margaret!