Good communication before the trip. Checking in very simple. Villa as shown and described, modern and spacious, perfect location for exploring the GOR which what we (group of 4 ) were doing. Decent cooking appliances and utensils, we were eating in for breakfast and dinner, bbq was not working but Christie informed us of this up front so no surprises and we could have bought our own along if we wanted. Christie even messaged post arrival to check everything was ok which was nice.