Was a complicated rental. Last minute confirmation and house was vacant but not cleaned, which we accepted at the time and were promised a refund for the first night.
Jillian at the office was amazing with helping us out with emergency linen etc.
Took a few enquires to finalise the refund but all ok in the end.
House would be great in summer but was really cold I winter. Older house and not the best insulation. Easy 15 min walk to town and main beach