On arrival we were met with darkness, which is not very welcoming since you were aware that I was leaving Melbourne late afternoon, we had to use our phone lights to find the key lock and even when we tried to turn on side of house lighting we found they were not working.
Couldn’t find the remote for garage, though you said it was in kitchen? Not very clearly stored as I searched every drawer and recess to no avail.
Luckily my partner found a way to get garage door up and down.
The carpet on arrival was filthy. Though I have left it clean.
Glass top dining table was covered in smears so I have left it the way I found it.
Many of the lights throughout house were not working including the downstairs toilet.
The split system in open lounge area upstairs was not delivering heat! Apollo bays weather for the weekend was teaming with rain and freezing cold, It was so cold in the house I had to resort to multiple blankets from cupboards to keep warm and suffered freezing feet throughout both the nights.
The spa mixer was broken and after I called Sharee to ask how long it had been broken she told me to use the shower head water to fill tub, except that even after filling the tub with shower water the plug for the bath was inappropriate and clearly didn’t fit as we sat in a bath and watched the water run instantaneously down the drain pipe.
I’ve been working as a nurse up to 107 hours a week for the past several months and I was looking forward to a weekend escape from Melbourne and a long soak in the tub, not to be. Very disappointing as you would have gathered from my phone call to you.
Have left the sheets in a bundle on bed in the bedroom we used and washed the towels and they’re currently in the dryer. Dishwasher is on washing the plates and glasses and cutlery we utilised.
Have locked up the keys.
I would like to be able to recommend this accommodation to my fellow co workers back in Melbourne once you have fixed everything.
But, at the moment you have failed dismally to create a cloud 9 experience.