My group and I endured about as unpleasant and unsatisfactory an experience as you could imagine with a listing, which included being threatened and having our privacy blatantly violated through an unlawful security system.
The property is in a nice location overlooking Lorne, however the house itself is far smaller than the photos suggest and it was a tight squeeze for 13 of us in the bedrooms.
On the first night I received a call from the host where we were abruptly asked to leave first thing in the morning. We were told at the time that it was because of noise complaints, even though we had been given absolutely no indication or warning of such prior. (Upon reading reviews we found out this is not the first time this has happened, and apparently we even had a noise complaint at 4:30pm when a few of us were just talking on the balcony.)
We were incredibly confused and upset at the request but obeyed, turning any sound off and leaving the house in perfect condition in the morning.
A day later I received a condescending and nasty email from the host which demanded payment for the whole week, sending me security camera shots of members of my group as her evidence, as well a list of quotes from various private conversations my group had inside and outside the house, including where we would be staying the following night now that we had nowhere to stay. The email concluded with the sentence 'don't take this as a threat'.
We felt pretty sick knowing that our host had been listening and going through all of our conversations throughout our entire stay. We reviewed the Airbnb standards which confirmed that being filmed and recorded without our prior consent was unlawful (in the listing it states the security system is not turned on) so we have taken the matter up with Airbnb directly.
In retrospect, I wish our I had done my due diligence and read through all the previous reviews of this property before I made the booking. We hope to never have this experience again.