I’ll let the response I got from Nick after an Enquiry to help with the stove top that I couldn’t operate, speak for itself! He was even ruder on the ‘phone!
From: Airbnb
Date: 8 June 2020 at 3:10:16 pm AEST
To: Grace Itzstein
Subject: RE: Reservation at Geelong "Club Apartments" central, clean and safe for 6 June 2020 - 16 June 2020
Reply-To: "Nicholas (Airbnb)" <3oos72uxqwg7xh5jmofo7170x1bu@reply.airbnb.com>
﻿
Airbnb
RE: Reservation at Geelong "Club Apartments" central, clean and safe for 6 June 2020 - 16 June 2020
Nicholas
Nicholas Guest is verified
7 verifications · 707 reviews
I will let you know that more than once I have driven to an apartment and switch on – after 1 second and left
Thus taking 20 minutes =out of my day x every single day of the year.
Be it a Clock on a Stove,
Following instructions on Wifi
Or opening a door.
We do not have 24 hour service and if we did then fees would be a Novotel or Vue levels to pay
For your protection and safety, always communicate through Airbnb.
Reply
Respond to Nicholas by replying directly to this email.
Geelong "Club Apartments" central, clean and safe
Apartment - Entire home/apt hosted by Nicholas
Saturday
‌6‌ ‌J‌u‌n‌e‌ ‌2‌0‌2‌0‌
Tuesday
‌1‌6‌ ‌J‌u‌n‌e‌ ‌2‌0‌2‌0‌
Guests
1
Total payment
$1051.43 AUD
Reply
Respond to Nicholas by replying directly to this email.
Sent with ♥ from Airbnb
‌A‌i‌r‌b‌n‌b‌,‌ ‌I‌n‌c‌.‌,‌ ‌8‌8‌8‌ ‌B‌r‌a‌n‌n‌a‌n‌ ‌S‌t‌,‌ ‌S‌a‌n‌ ‌F‌r‌a‌n‌c‌i‌s‌c‌o‌,‌ ‌C‌A‌ ‌9‌4‌1‌0‌3‌