The place was comfortable and in a good location, however it was not up to standard considering on arrival there was a few issues we had to deal with with little to no help from the hosts. Firstly there was a weird smell possibly left by the people who were just there before us. The dishes and pots were not washed properly by previous guests. The refridgerator didnt work and we had to turn it off for a night before it would start working again. The upstairs TV didnt have a remote so it was unable to be used. All these issues were reported to the staff at Great Ocean Road Holidays on Saturday at 4pm and it took them till 1pm on Sunday to reply with responses like "we sincerely apologise for the wet and dirty dishes, we will transfer this message to our manager and cleaning team." They offered equally unhelpful suggestions to fix the fridge issue and the remote, by that stage we had already had to fix all these issues ourselves and had taken the downstairs TV upstairs for the remainder of the trip. After expressing that I wasnt impressed with the aforementioned issues, they replied saying they appreciate me letting them know and that they would let the property owner know of the issues. They did ask if there was anything they could do for us to make the trip more comfortable, however realistically when paying for an Airbnb all you want is for them to get the basics right and not have to walk in and fix issues for them. Lovely spot in Marengo but wouldnt stay here again.