All I can do is honestly share our experience. It started off so well (prior to arriving). Sally has many excellent reviews so it’s obvious that what didn’t work for us, has been fine for other guests. We booked Sally’s place based on the listing description, photo’s and positive reviews. Prior to arriving, Sally communicated well & was so kind to offer early check in and late check out. It was much appreciated. But we found ourselves wanting to leave on day 1. Because of this, for the first time in our approximately 20 ? air bnb stays, I contacted support asking for advice. When we arrived, we thought we’d somehow got it wrong. That we were in the wrong place. Reason being there were 2 houses, metres apart, joined by a shared carport. The listing showed no evidence of this and made no mention that the host lives right alongside the accommodation. I got out of the car and the first thing I saw was the hosts cluttered porch (empty boxes, shoes.. just junk, apologies this is not meant to sound like a petty dig at the hosts home). From the listing it sounded like we’d booked a house with no houses around it, on 5.5 acres and somewhere “tranquil” as it was written. The accommodation has glass sliding doors (the dining area) and beside that are floor to ceiling windows being your lounge room. We soon learned that the hosts family come and go and cars drive past your floor to ceiling windows at random times, driving in or reversing out. Just metres from where you’re sitting. Or if you’re at the kitchen window looking out, someone will walk in front of the window on the way to the shed or clothesline. No sheer curtains, just a pull down block out blind. Sitting in the toilet I heard clearly, family conversations. It’s just not what we wanted for a getaway or for a “tranquil” stay. We had to block out the natural light with the blinds in all rooms. We had lights on during the day, it was depressing. I didn’t want to have foot traffic and car traffic in front of those big windows. But the hosts live right there, their vehicles are right beside yours. This was left out of the listing. Photo’s didn’t disclose 2 properties joined by a carport. Guests should also know that the accommodation is right on a busy road. You can’t see the road, because of bushes etc, but it’s there. There is significant vehicle noise until 2am. We live in a suburb in a large city and our place at home is so much quieter and peaceful than this accommodation. The lack of privacy and the inaccuracy of the listing ruined the trip for us because it’s not what we thought we paid for. The house was clean, the bed was comfortable. The tv is nice and big and the lounge room furniture is comfy to sit on. No special touches inside. The house manual reminds guests to only take the tea and coffee you’re going to use. The big clock in the kitchen had flat batteries. I missed the little bonus extras that you get with some stays. A personal welcome note, a couple of chocolates, some hosts bake or leave a bottle of wine or loaf of bread. Sally’s place is no frills in that way. There’s some shower gel in a dispenser on the shower wall but I noted it takes 27 pumps to get 1/2 to 1 teaspoon of product in your hands. The things that let us down may not let others down. Everyone is different. But we do regret not leaving immediately and driving home (2.5 hours). Air bnb policies don’t protect guests when hosts omit key information from listings. We were told the host now has to update the listing (since we reached out with photo and video evidence of our experience). I have to mention the cute little blue and black birds that are at the windows all throughout daylight hours. They peck and peck at the windows - probably for insects and initially it was amusing but after hours of it, it feels like a loud dripping tap. It never stops. You might think having the tv on, you wouldn’t hear them. Not so. We’ve stayed at country properties before and never experienced that. Speaking of the birds, there’s a park bench style seat on the verandah and we wanted to hang a wet bath mat out there to dry in the sun except the entire seat is covered in bird poop, dry and fresh. It definitely wasn’t suitable for sitting on. My heart is not to tear down the host with a bad review, it’s only to share how disappointed we were with the inaccurate listing -that we’ve since been informed has to be updated now. It impacted our stay at a time when we were desperate for peace, quiet and privacy.