We stayed at Sunset at the Heads for nearly three weeks while our house was being renovated. We had made a booking and at the last minute needed to postpone it - Simone was very accommodating and allowed us to change the booking. All communication has been quick and responsive. We just moved the view and witnessed some beautiful sunsets. With young kids we accessed a number of the local parks very easily (including the playgrounds at the school). We hope to return.