Thoughtful,caring,willing to go above and beyond are words I would use to describe Lea and this is before I had even made a booking.With my mother in her late eighties and on a wheelie walker I checked with Lea to see if the property had steps prior to making a booking as they may be difficult for mum.From the time I made contact with Lea nothing was a problem,She gave up a big chunk of her Sunday afternoon, took photos of the five steps,put the booking on hold for me while I went to show the photos to mum, then offered to be there to help me with mum when we arrived.We secured the booking. A few days later on our arrival, true to her word,there was Lea standing out in the rain to greet us and help me get mum down the steps safely. Lea's level of hospitality, care and attention to detail is something I havn't experianced before.The property is spotless, inviting , comfortable, private and she has thought of everything-if you happen to forget your tooth brush, she's even thought of that!! I can highly recommend this property and will definitely stay again.