Janita was very quick to respond to messages and enquiries, and in person she was friendly, welcoming and accommodating. There were some miscommunications and disagreement initially, and that was eventually resolved. Room was decent in quite a good location - near Serendip sanctuary and the local shops. It was also adequately clean. The property was cleaned using natural products and toiletries provided were also made from natural products, which is great for those with allergies or sensitive skin. There was also a guide book that Janita had put together with places to eat and her personal recommendations, which was a nice touch.