barely any remorse for the fact we missed our appointment due to the room being filthy. even after the clean it was still filth with rubbish in the carpark and a dead bird our the front of the room. when we arrived it hadnt been cleaned at all. phone was off when the phone was turned on i still had to contact to get through. ruined our stay, blood on the sheets, driveway is near impossible to get down. should be getting atleast half our money back as we couldnt even get another room as the whole town was booked out.