Zanew as really responsive on our queries, gave clear instructions on how to grab the keys from the cleaner as he was away. Left all the required utilities such as tissues, dish washer tablets, soaps and other utilities intact, and everything was just right for a family getaway in Portland. Zane gave us abit of advance information about the place and Portland which helped us explore the area. The ocean veiw from his back deck was awesome and great it was. Thanks Zane.