Arrived around 10pm after a full day of travelling. The listing states you can check in until 11pm. There were no other check in instructions, no one awake to let us in. Two young women travelling on our own, left feeling very vulnerable as there was nowhere else open at that time and no signal to try and get another hotel. Had to contact Airbnb support who were not able to help at that time of night. Ended up driving an hour on dark, winding country roads to Colac to get a room in a motel. This felt unsafe after a full day of driving and being very tired. Missed the second day travelling back on the GOR, and had to pay double for the motel as it was a public holiday. Just unbelievably terrible service.