Ruth was very helpful and accommodating. We arrived on a terribly hot day and the power went out, but she organised to get the generator on straight away, so we could shower before we had to leave for a wedding. It's a great spacious apartment, lovely comfy couches, amazing views, nice breakfast. Only min point was the lack of air conditioning for the extreme weather that we had. The fans weren't too bad. It would be a great romantic escape in the winter with the fire..