Helen is warm, welcoming and wonderful! What a wonderful place she has that feels so at home. She made us coffee and cake when we arrived and even packed a couple slices of her delicious carrot cake to take away when we checked out. She was lovely to our little girl too and let her play with her grandchildren's toy and run around her garden. She also gave us suggestions on what to see/do. There is something about the bed though...it's hard to get up in the morning...makes you wanna stay in bed all day! we had one of our best sleep in days in that bed! Check in was a breeze and check out was tough cos it was hard to leave. What a lovely stay with a wonderful lady!