There is a list of issues with your house that are factually in correct . We have paid a lot of money for a house with unacceptable issues. This includes a laundry door when closed to that locks you inside and you can't get out unless someone opens it from the corridor which is a health and fire hazard and not fit for inhabitants or Airbnb. A front bedroom door that drags on the carpet and is very difficult to open and close. Secondly, we did not use your coffee machine so we did not break it and I am insulted that you are accusing us of this. Thirdly, your dishwasher didn't work the whole time of our trip and we spent our hard earned and previous holiday time hand washing dishes which was not what we signed into. Fourthly your toilet sliding door in the laundry does not close which is a privacy issue. We only had one working shower instead of two which is false and misleading advertising on your airbnb website. Fifthly, on the morning of checkout this morning there was no power or water in the property whatsoever. No hot or cold water and no ability to have a shower or brush our teeth or cook breakfast. That also meant there was no water this morning on checkout to clean anything. Given it is a country house it should have aback-up generator for such situations and not just give the excuse its the power companies fault. We left the dishes in the dishwasher last night to dry after hand washing since you have no dish drying rack. We have not had a great stay at your place. For your property we expect basics of working doors that easily open and close, working dishwasher and availability of hot and cold water which your property did not provide the whole time. We wasted our money and didn't enjoy ourselves.