Serena and George made us feel very welcome to 'the Snug' right from the beginning. Serena was very prompt with communication before we arrived and throughout our stay. The Snug is a beautiful home away from home, perfect for our family of 4 adults staying. It's truly an Australian bush experience. waking up to the sound of birds and surrounded by nature. The house was fully equipped for our stay, immaculately clean and the little extras, such as shampoos, soap, teas and coffee were really appreciated. George and Serena were always around or easy to contact if we needed anything and were more than happy to help, but never felt intrusive. The golden retrievers were beautiful and so well behaved. We absolutely loved our stay and look forward to returning!