Nicholas was very helpful and ensured I found my way there, in, and to my room, which was an agreeable blend of contemporary and retro / original features in a historic hotel building - clean and pleasant, with character, and the money you save on the booking you can spend at the restaurant downstairs. The ambient noise was taken into account before I booked, but the bed was comfortable and I slept well, in what would at one time of the hotel's past have been the 'prime' corner room.