Melissa was easy to communicate with and provided detailed check in info as well as helpful details on the pleasant little town of Port Campbell. It is a good base for exploring the western side of the GOR. The description was accurate. Safe off street parking. My wife and I used the unit to sleep, eat breakfast and wash clothes (the washer and dryer are convenient) so we spent relatively little time using the unit but it is fully equipped with everything needed for a comfortable stay.