Belinda was very helpful and communication was fast and easy. Directions were easy and detailed and she texted to off us a late check out which was very helpful. We fell in love with lorne and the open large comfortable space made it that much better. Queen beds were comfy but bunk beds were squeaky and one was on an angle. House has everything you need to make yourself at home and well equipped, nice and clean too. Thanks heaps, we wish we could've stayed longer!