Nicely decorated house in a secluded location in Wye River, but disappointed with the customer service from Great Ocean Property. Communication was impersonal and we found the listing did not describe some aspects of the property accurately. Firstly, that there is almost no access to mobile signal (there is a tower that provides intermittent access for Telstra or Optus customers) and drinking was is via a countertop filter jug, with bottled water recommended but the owner. These are not issues in themselves but when you arrive on a Sunday evening and the local shop is closed, and it’s impossible to get in touch with anyone or google anything, then this is very inconvenient. We also had issues with lots of mosquitoes in the property due to the windows being left open before we arrived.
It’s a shame that the customer service isn’t better as the property itself is a lovely spot for a quiet retreat - very comfy beds, great sofa and well kitted out kitchen.