We stayed 2 nights at this fabulous place. We had 2 families in our party. Communication with Peter and Lorraine were easy, they were very responsive and gracious. We didn't get to meet them, but Peter prep the place and made it very welcoming, complete with towels/linens, toilet paper, detergent and even water heater switched on. The house is within walking distance to various conveniences like the supermarket and shops. The view is fantastic. I would recommend this place to anyone who wishes to stay along the Great Ocean road.