Vista Verda is a tranquil getaway in the quiet suburbs of Ocean Grove. The house is spacious, with 360 degree windows which look out to a magnificent garden, full of bird life. Situated within 5 minutes of shops and beaches. Great for families!
I feel it only fair to give an honest review of our experience with the host, and initial impression of the property. Checkin time was an unusually late 4pm, and we were greeted by Karen for a tour of the house and some useful tips. She then proceeded to stay for a further hour and an half pottering around the house, and watering her garden. Odd to say the least, and made us feel like we couldn’t fully relax. Out of good faith I thought we might then be able to negotiate a later checkout, to which we were refused and actually asked to check out earlier than the 11am time!
Once left to inspect our accommodation we found it appallingly dirty, which was a surprise considering the host apparently abides by the “enhanced COVID clean”! There was food gunk all over the cupboards in the kitchen, and crumbs and even a hair in the drawers. There were cobwebs everywhere, and the windows were filthy. And both bathrooms still had soap scum and water droplets all over the mirrors, sinks and shower screen. The BBQ looked as though it had never been cleaned, with old fat and baked on food. We had to then spend a few hours of our holiday cleaning it to a livable standard. Very disappointing!
When I brought it up with Karen she commented she had done a thorough 6 hour clean, and after being given a couple of opportunities to rectify the situation and refund the cleaning fee, we were rudely denied.
All that aside we did have a nice relaxing break away. But we will not return solely based on the hosts’ attitude. Also, please note as it’s not stated in the description, a dog lives on the property for anyone with severe allergies.