Alan was very responsive! Even gave a list of recommended places to go to visit and eat!
The room itself was clean and cosy. The beds were reasonably comfortable. There were heating elements for beds as well as a heater-cum-aircon. The bathroom was cold because of one window pane that was shorter than the other, for ventilation. We saw that as a privacy issue so we tried to close it up. Nonetheless, the ventilation meant that the cold air outside enters. Wifi was bad so get mobile data
The night we were there, we turned on the bed lights. There were quite a few flying bugs on our pillows. We managed to kill them all. After we shut the bed lamps, the problem was gone. Alan explained why and also cleaned the room. Didn't have the issue the second night.
Overall, we loved staying here. It is cosy, you can park directly outside and have what we needed. The door has an internal lock too! We felt the sincerity of the hosts who have our interests at heart. That is very important to us.