Hi Jenny It wasn’t a pleasant stay to us honestly. 1/ There’s always unexpected things happen and I felt really annoyed when the host kept asking the arrival time like what you did. But I still explained the unexpected situation to you willingly when I arrived due to no telephone signal when one of our cars was broken down on the road. 2/ No sympathy for that, what I received was the complaint of the late arrival, loud noises, the alarm car went off bla bla bla... what can I do about it? 3/ we booked this house for 3 days & 2 nights... so by law during our stay, i think it was so awkward and unprofessional to witness the host came in the garden to check on the bin??? 4/ We all felt insecure during our entire our stay here at your home. The back door can’t be locked, there are 3 lights in the bathroom but only one is functioning , no shower door... which made us feeling so scared when showering to be honestly ... 5/ I really appreciated your kind for letting us in extra two adults without paying any extra, consider your complaint yesterday about the number of kids as you said you passed by the property, for me, again it was an insult, you have no right to spy on us like that... it made us feel so uncomfortable at all... you checked on the bin, the alarm of car went off ( not loud at all) , the noise of the kids... then again... I don’t think it’s the right things to do as a host! Where is the place for our privacy??? We paid for our pleasure holiday family sending quality time together and why I should receive a complaint on every single move and had to explain thoroughly with you everything like that!!! You have ruined our trip honestly! 6/ The number of kids is 6, you’re right but I consider the kids under three that’s not really a big deal because for all sorts of accommodations kids even under 5 stay free with their parents. I have not asked for providing any extra for them. And for the extra of 2 adults i did offer to pay you extra in the first place. I don’t see any reason I took advantage of your kind here. 7/ I have spotted you walking in our garden a few times in the morning as well as the night and even this morning at 7am??? What the hell you doing there at that time??? 8/ As promised I left your property at 8:30am, we can’t even stay up to 10 am as we are in fact could enjoy the breakfast before we leave but don’t be bothered with your disturbance. It wasn’t pleasant feeling anyway. 9/ please check your property thoroughly, we did clean everything & put things back to where they should be. Now I’ll contact the Airbnb regards to those above...