This is my second time staying with Bill and we extended our visit to 3 nights this time. He is very quick to respond each time I needed to communicate with him. Their place is accurately photographed and you will find extras that can make your stay more comfortable, such as umbrellas, torches and lots of maps of the the surrounding areas. Car parking is available at the house, so unpacking and packing up is very convenient. He is very helpful with suggestions of where to eat and plenty of extra bedding and blankets are supplied if needed. Bill was very easy to deal with in every way, a genuinely friendly person to deal, very good value and I would gladly recommend this place as a great place to stay in Warrnambool.