This is a beautiful house, 4 good sized bedrooms. It’s a nice, cosy house. Downstairs family room is perfect for kids entertainment and as the 4 bedrooms are downstairs too, it creates a cosy feel. The upstairs is only kitchen, lounge, dining and a separate toilet and that gorgeous view.
None of the toilets or bathrooms have locks- which was annoying as we were 4 different families.
Of the 2 bathrooms in the house- one was an ensuite which meant the rest of the guests shared one main bathroom.
The drive way to this house is very steep- you feel like your car will roll down if parked mid way up the drive way (obviously won’t, with hand brakes).
There are 4 car parking spaces at the top of the drive way and the rest would have to park on the steep mid drive way. There are no roadside parking as the house is off a road.
We decided to give the house a 3.5/5 stars.
There were lots of reasons, we paid $475 per night and it was not great value for that money.
Our biggest issue with this booking was that it wasn’t managed by a single person that I could contact for little things or easily. It’s managed by a group of agents (realestate?) and you never know who you’re speaking to. You also don’t have a specific person/number to liaise with.
If you’re a minimal contact type person then this would be good for you. We were young families with small kids so one contact would have given us a peace of mind.
We felt the rules regarding when we could contact the agents a bit restricting and confusing.
We weren’t allowed to call the number after 7pm unless it was an ‘emergency’. So when we had an issue with the heating in the house, I was almost scared to call the number as it was 7:30. I sent a text msg on the Friday evening and no one got back to us throughout the whole stay.
The heating in the downstairs corridor wasn’t working. I took pics and sent a msg to the ‘number’ and no one responded to how to get it to work and there was no mention of that anywhere in their information booklets.
This also meant the heating downstairs wasn’t sufficient. 3 out of 4 bedrooms did not have a heater and there was only one 1 portable heater to be shared amongst the 3 bedrooms. Not ideal for a weekend away in winter especially with little children.
The kitchen had all appliances you’d need to get on with it. The pantry has plenty of space. We found the microwave to be slow warming and the stove flame was temperamental between low and high. There wasn’t any dishwashing tablets left behind (usually hosts leave 2/3 tablets for use, out of consideration), so we felt the whole experience was synonymous with the fact we were looked after by a number of agents and felt no one really cared or thought enough about our experience at this property. Side note * Both the women I spoke to regarding this property were lovely! This is not to say anyone of the agents I dealt with were rude, they were lovely. It just lacked that personal feel.
Lastly, I felt there were lots of demands on how to leave the property clean at checkout, far too many requests than what is usually required and not worth the price of $475 per night that we were charged.
We felt we ended up leaving the property cleaner than how we got it!
We like to think we are no fuss kind of guests and happily overlook some of these things- but felt it was one too many and wanted other guests to be more informed of what they were getting as property info is a little lacking.
Also we are aware that there are not many reviews on this property and our honest experience could help them with updating the house and providing a better idea for future guests.