We were a family of 4 who initially booked the large room with two beds but were “upgraded” to two seperate smaller rooms because our children were under 6. This was a very unsuitable set up for a family as the lounge, kitchen and bathroom are shared and we were told that part had to remain unlocked leaving me and my husband with no choice but to sleep in seperate beds with our young kids as I didn’t want them locked in a room on their own.
Besides this, the sheets had stains (blood?) and the mat in bathroom was wet and I found I had stepped on a snail under the mat leading me to believe it wasn’t cleaned before we got there.
We heard lots of noise coming from the laundry. Beeping and someone shuffling around in there late at night.
The split system in one of the rooms and the lounge were not operational. We had to get our tv and the table it sat on from upstairs as the manager was “too small” to carry it and have it ready for us. There was also no fridge downstairs (where we had been “upgraded” too) and we had to put our cold stuff upstairs.
I tried to reach out to the host but she didn’t respond to most of my concerns and was just worried about my kids being under 6 and making noise upstairs hence the “upgrade” to downstairs.
I will not be staying here again and don’t recommend this place if you are travelling with a family. It is not kid friendly and was pricey $400 for a night