The host is very inconsiderate. I booked wrong dates and explained them my situation. We never checked in and they refused to return any money. All my money is wasted. My kids saved the money and they contributed towards the booking fee but the host has no compassion. I literally begged them to either return or change the dates but they completely refused. We are unable to any holidays this year as all our money is gone. These are very difficult times to earn and money gone in this fashion is very painful. There’s is no help from air bnb and the host.
We never visited the place or checked in.
Shame