The home itself is wonderful. I would highly recommend a stay in this wonderful beach home. We were two families of 4,
And thoroughly
Enjoyed our stay. There was great room for the children to run around and the games room is lots of fun and the fire was a great way to end a cooler evening. We had a BBQ on the deck and had a few cheeky visits from some cockatoos. The beds are comfortable and all the home was incredibly clean.
What was not great was the lettings agency that manages the home. They were unresponsive throughout the whole bookings process and on arrival attempted to charge us an additional, rather substantial, fee. I pushed back on this fee stating at no point during the 5 months since booking had this fee been brought to our attention. On arrival I once again noted that the lettings agent that manages this Airbnb home had not responded to my multiple attempts to correspond with them, so they ‘waived’ the additional fee. This was a rather unpleasant way to begin our trip.
Another minor issue was there were only 3 dishwashing tabs for a 4 night stay, a few loo rolls (for 8 people), so we needed to buy these for our stay which is not usual for an Airbnb stay.
This stay could easily be improved to 5 stars with few simple changes.