While Chris is great with communication and check in process was easy, the property itself is not up to standard.
The cutlery and glass were dirty, tongs visually greasy.
There was so much grease and oil on the range hood it was dripping.
The bathroom sink was dirty on arrival and the shower recess is full of black mould.
The description of breakfast provided isn’t accurate either, there were some eggs, milk, break and two tiny packets of cereal (single serve), not sure how that’s meant to feed a family of 4.
Chris did give us a full refund through air bnb less what I assume is the cleaning and booking fee so I hope the property is cleaned nicely for the next people.
Chris’s communication was great and our issues were resolved.