This is was a unique situation in which I booked this stay with Caitlin on behalf of a guest I was due to have stay (I wasn't able to accommodate the guest due to a friend needing our home for one month while renovating, the guest was happy for me to relocate her).
I had contacted a few hosts in the area with properties similar to mine and Caitlin was very responsive and helpful. Her follow up on the day of the guests arrival was fantastic and she passed on feedback regarding their stay. I'm glad to have "met" Caitlin and will happily refer others to her property in the future.