My group had an amazing stay in Lorne, the house was clean and was able to sleep the 8 to 9 of us easily.
we had a little trouble with the upstairs toilet but that was brought up immediately to the Smyth team and they dealt with it as soon as possible.
the agent we had, Vicki, was amazing, so easy to talk to and gave us some great suggestions on where to go in the area, which we took up.