My partner and I had been saving for a holiday out of Melbourne after two years of lockdown with our dog. Even though we thought the listing was overpriced, we thought 'why not' and booked as our dog could also attend after seeing 'dogs welcome' in the title of the listing. Stacey seemed lovely leading up to our stay, and we were happy to come.
Once we arrived, Stacey somehow discovered (I'm still unsure how even after asking her) we had our dog at the house and requested more money. Not thinking this was a problem, we were happy to pay this, but Stacey persisted in messaging us throughout our stay about it which we felt was intrusive.
Upon leaving, Stacey requested more money due to 'dirt on the bed probably from the dog' even though we had already paid this fee. We left the villa feeling distressed, unsafe and like we didn't get to relax. Not at all!
It's such a shame as we work hard in our jobs, saved up for this trip and because of a miscommunication about the dog - the owner invaded our privacy and ruined the trip.
The doors to downstairs & the second room had locks on them, so I'm not sure if she has had bad experiences in the past - but the space didn't feel welcoming and warm.
A big shame!