Serena and her family made sure we had a most enjoyable stay, going well above and beyond to assist in our needs. Even the beautiful fur-babies greeted us with smiles and wagging tails! This is a special location, set amongst a beautiful part of Australia, and we were lucky to find such gracious and hospitable hosts. The home is clean, private and had everything we needed for our trip to attend a wedding locally. Communication was prompt and efficient, and all requests were met with understanding and assistance. If you're after a trip to a lovely place- whether to see world-famous sights or just chill beside a glowing fireplace- I highly recommend The Snug. Thank you and we hope to be back again soon!