Jess was very easy to get a hold of any time during the day and evening when we had a question to ask or something to clarify. Pictures just as described - cosy, quaint and perfectly stylish space to enjoy a quick getaway. Very easy to get to from Apollo Bay. Received a warm and friendly welcome upon our arrival, alongside the slobber and smiles of a gorgeous little pup! Didn't get a chance to see any koalas, but we hardly spent any time looking out for them! would definitely recommend Jess' place for anyone wanting a personal, and memorable place to stay.