Kristie is very helpful. We arrived later than anticipated with prior notice but she communicated clearly and we got into the house without any hassle. She came by the following day to greet us. The house is large and is so complete. In addition, the location is just great which is right by the farms. We experience awesome clean air. Also, for whale lovers, the house is also located nearby the Whale Nursery and Whale watching platform. They even provide complimentary coffees for us. The toiletries are organics. The Bath Tub cum SPA was awesome. Dining and kitchen accessories are all there. Both Bedroom are great and clean. The large Living And Dining Room was also an added bonus. It's definitely a 6 stars standard. Thanks guys.