We had an issue that the hot water service wasn't working to use the bath, which was the main reason we chose this property over others. With the help of AirBnb we received a partial refund for this.
The property is very clean and the onsite staff are very helpful. There is no aspect of the property I think you could describe as generous and the kitchen is very basic with the only consumables provided were oil, salt, pepper and things for making tea (this property is run as a business). The listing at the time of writing describes the property as 'stylish' which I think is a very carefully chosen adjective and would have only applied to the property about 20 years ago.
The property is comfortable and warm and certainly acceptable if there is nothing else available.