This is the first bad experience I have had with Airbnb.
After booking with Kimberley, I repeatedly received messages from her asking me to confirm the number of guests we would have staying (even though I had explained this in our introductory message and had answered her each time she sent this message). This seemed a bit odd, but I assumed she must have had bad experiences with guests lying about this in the past.
On the day of check in, I had still not received details on how to enter the house, so I messaged the host. Once more I was questioned about the number of guests staying and told to stay out of certain rooms that would be “closed off for cleaning”.
Upon arrival, we found that two of the three bedrooms had post it notes on them asking us to not enter - even though the house is listed on Airbnb as an “entire house” with “three bedrooms” with “seven beds”. Yet we were expected to have access to only one of these bedrooms (and two beds) when we had paid the full price of the house.
We were a group of four adults travelling together, two of which are not a couple and not comfortable sharing a bed and/or bedroom, which is why we booked this house in the first place.
Simply put: you cannot advertise your house as three bedrooms if you expect your guests to only have access to one. This is misleading/false/deceptive information, which obviously goes against Airbnb’s Content Policy.
Otherwise, the house was fine.