--You can send this privately and to AirBB
For our hosts
We were very happy to arrive into such a clean spacious apartment in the very location we needed.
However we did feel the detail was disappointing and maintenance was not happening.
We chose airBB because it now has a reputation for friendly attention to detail and a warmth not found in hotels.
We (four, then fortunately three busy working adults - conference delegates) wanted to be able to prepare meals for ourselves as we needed them saving time.
We were immediately disappointed to find
--glass stove top cracked right across and (not working) (we are not keen on microwave but we had to use it.
-the toilet light fitting filled with water after heavy rain (dangerous) causing a big puddle in the toilet (had to use the one roll of toilet paper to mop up as no extra towells or wipers could be found.
--the shower still dripping and the pipe is blocked so the the water only slowly goes down. Luckily we were not too embarrassed to have foot baths in the water still draining from the previous friend every morning!
Also no teapot, no jug, and only one tea-towel. Bread knife broken
---broken edge tile as you enter the polished board area and sticking up nail nearby. If there was a simple tool box we would have hammered it down ourselves.
--hall coat rack and toilet roll holder, previously noted by other guests, still falling off wall.
---Toilet door doesn't close
--Washing machine which appeared new was so loud we thought something was wrong with it and we only used it once.
--Pillows were all high so a lower one or two would have been welcome. Two of us used the flatter chair pillows.
---A dress mirror would be good and a hanging provision for at least one coathanger in the other bedrooms is also I hope a positive suggestion.
One of our guests is an airBB host herself so sorry if this is too much!!. We thought your space was very clean and shiney, warm, welcomingly colorful, tasteful, and we loved the location and if you picked up on the maintainance and detail we would recommend it.
We were disappointed that we notified you about the stove and the flood after our first night and although we got a response after another day - we got no practical support .