Jo was very accommodating and attentive. We loved the place so much and would recommend staying there. The views from the house are outstanding and the house is really clean. I love the high ceiling and bright ambiance. When we had an issue with the heating, Jo was quite on the ball. She offered us an earlier checkout with a refund if we wanted to find another place. We were happy to stay. While there are things beyond her control, she managed to pull through and sort the issue out the following day. Overall, it's been an enjoyable stay!