Anne was at home to greet us when we arrived and made us feel very welcome. We were given keys and shown how everything worked most efficiently, including how to work the TV which was different from our own. Also she gave us advice about local shops and then spent ages helping us with trying to communicate with another airbnb host in Melbourne for later on our trip. About half an hour after that Anne came back to us with a reply from Melbourne which was a huge plus for us! What a star she is. From then on we simply had a ball in Hobart from our very comfortable base and we can most heartily recommend staying here.