I did not have direct communication with the host, Peter, but Gail, the manager(?) was extremely helpful organising an earlier check-in once the cleaners were finished. There was also a local blackout one night due to a car accident taking out the power. Gail was great in keeping as informed of progress and suppyling us with candles/matches. The house is old but in good nick and the kitchen is relatively new and well equipped. Beds were comfortable too. The location is in walking distance to the township and with a gorgeous little beach right at the bottom of the garden. Bicheno is a nice little town with lots to see in the surrounding area. We used Bicheno to explore the local area and the Freycinet area. Well recommended.