This is my second stay here and like the first time I felt very welcome and comfortable. Bernadette is great at communicating and helping out wherever possible and the addition of wifi and electric blankets made the stay even more comfy! A beautiful bottle of complimentary Tasmanian wine was exactly what was needed after hectic work days. Will definitely stay again next time I am in Launceston whether on my own for business or with my family for a getaway!