At the Bay has amazing views of the Hazards, and it was lovely to wake up to them.
The house is very modern with a fully equipped kitchen (we didn't use but great to have there), a nice sized deck which also leads off the bedroom and a spacious bathroom and bedroom.
Unfortunately there were a few small things that led us to not giving this property a 5 star review.
1. There were no tissues provided in the house. I had hay fever so had to use the toilet paper which ran out but thankfully the spare bedroom was left unlocked (I think by accident as the door was shut and bed linen wasn't on) so I was able to get a roll from there. I would have had to purchase more if the spare bedroom was locked.
2. The heat lamp in the main bedroom ensuite was not working. I did alert the property to this.
3. Only 2 small 30g body wash products were available which ran out very quickly. We had to purchase more.
4. Only 2 face washers and 2 towels were available. I understand this is generally standard but when I messaged to ask for another washer, it took until the next day to receive a response (9.20am) which said I could come by the office to collect but I would need to let them know if I wanted to and arrange a covid safe collection and that it would need to be arranged in advance. We had already showered and left for the day to explore by then.
It all just seemed so difficult for what was meant to be an enjoyable babymoon weekend for us. We were there to explore and take in the sights and not hang around during the day waiting for a message on when we could collect a face washer and I wouldn't have thought someone dropping one around to the property while we were out would be such an issue.
Our last night we had issues with the netflix and I did message them to let them know. Thankfully we managed to get it working as it wasn't until 10 minutes before check out time in the morning did we receive a response.
I had also messaged the day of our arrival to ask if it was possible to put some cold items (milk) in the fridge as we didn't want them getting hot in the car all day and was told due to COVID, they don't allow early check ins as they can't allow guests arriving in a certain amount of time or staff entering the property after the last guests have departed.. I found it a little odd they had such strict COVID safety measures, yet there was still a requirement for us to do our own washing up when departing or risk paying a further cleaning fee. We only used 1 bowl, 1 spoon and 1 glass (we just shared) but when I went to get the bowls out of the cupboard, there was one that had food stuck on the inside of it and it left me wondering how 'clean' our dishes we were using were, when they rely on guests to clean them during COVID. If they had such strict safety standards, I would have thought during COVID they would be doing this themselves when they clean the house. There is a dishwasher however it states it must be emptied before leaving, so you would need to ensure you are up early enough to turn it on, let it run and then empty prior to leaving.
We also noticed tissues that had been through the wash and were in the bottom of the laundry basket.
I just felt I had to share these things as whilst we thought the property itself was beautiful, for the price we paid ($970 for 2 nights) we felt the amentias were lacking and due to the air bnb being run by a property management company, they appear to only be available during business hours which would make it difficult should you experience an issue outside of those hours.
If you want views of the Hazards, this is your place.