Very good communication and check in. The house is on two levels with the bathroom and the bedroom being far apart. This is an older unit, but the view is timeless. The kangaroos come out of the forest at night to the pasture next to the house. It is very close to the airport too. It's a little cold in the downstairs, but there is a small heater provided in the bathroom. There is also a wood heater, but I didn't inquire about that as we were only there one night. If you like beautiful views, this is the one for you.