Helen was very communicable from the get-go. The chalet was booked out so she offered me the master suite in her home Grindelwald Lodge for the same price. She was able to accommodate our late arrival and ensured we were all settled before heading to bed. In the morning she baked us fresh muffins and we had a delicious breakfast overlooking the Tamar river - the view from her dining room. Michael her partner was also very hospitable. He had a good sense of humour and we had good chats. On our last night, for a small price, Helen cooked us a delicious home cooked meal from local produce (silverside with veggies and delicious white gravy sauce) and Michael poured us a great glass of Shiraz. We had our own dining room to ourselves and the table was beautifully set with candles - it was very romantic. Michael had the fire set up for us that night too when we got back from sightseeing & they have a great selection of DVDs and a big TV screen so we had a relaxing night in our own lounge room. Abby, their dog, was very friendly too. We had a nice walk on their premises before we left. Views are just fantastic. You can see stars at night. It's so peaceful and quiet there. Michael and Helen gave us great tips for our future travel. My partner and I had a fantastic time and we definitely will come back here again and recommend it to all our friends!