Gail was very accommodating as I had booked my room through airbnb at the very last minute and she was very quick to respond. The room is very clean and Gail tidies up the room every day. A set of towels and basic toiletries are provided. The place is only a 15 minute drive to the city centre and you get an amazing glimpse of the city! If you like your own privacy, this is the place to be as the bedroom, bathroom and lounge area shown in the pictures are for your own personal use and you enter the premises through a different door from the backyard. I definitely would recommend this place. Gail has been a lovely host.