It was a difficult start to our trip in Strahan to be told firstly our room wasn’t available (maintenance-can’t be helped-we totally understand this), but we were very disappointed to be lied to and told the room we were getting was an upgrade. Totally unnecessary when a simple search on the website clearly showed this as incorrect.
Checkout details completely unclear, had no idea what to do with the key. I texted and no response.
I am not sure if this park is manned at night, but there was a group of teenagers around 11 ish playing tips around the park screaming and carrying on. I’d imagine I wasn’t the only one frustrated with this as it went on for an hour or so.
Overall park is located in a great spot and facilities seem great,but communication was terrible! Obviously we can’t comment on the room advertised as we were put into the older cabins.