Our family had a wonderful stay! Kristy responded very quickly to all my questions. My dad is elderly and cannot walk far and when I told her this, Kristy took photos of the driveway and stairs to assure me. Her instructions and tips are very thorough. There are so many nice touches such as a welcome board, breakfast hamper (with fruit, bread, milk, porridge) and selection of puzzles for kids. The location served as a great base for driving around to different places in Hobart. The view from the living room is incredible and the house enjoys a lot of sunlight. 5 stars!