Nick was great with communication and let us check out at 10am rather than the 9am checkout time. The photos were very generous in terms of making the place feel bigger and lighter than it actually was, it did look and feel quite different to what we anticipated and we were a little disappointed. Always great to see people supporting Thankyou, but it seemed that the Thankyou soap was refilled with another brand, feedback which I've passed onto Nick. Other than that we had a nice stay.