We tried calling the host twice regarding the spa temperature etc, including leaving one voice message but didn't get a response. We ended up figuring out how to increase the water temperature however it took hours after that for the spa to heat up which spoilt our plans for the night. It wasn't until about 11.30pm that the temperature was nice so we used the spa for maximum 1 hour during our stay which was not our plan. The price was more than I was intending to pay but the spa and great view convinced me to organise it as a surprise for my partner. We were both quite disappointed in the lack of communication and not knowing the length of time needed to heat the spa to our preferred temperature. Very clean place and good location but wasn't what we hoped the experience to be.