Carmen is a 10 out of 10 host. We booked her Airbnb for a 7 day quarantine for my parents who were visiting from overseas. I was interstate when they arrived so Carmen actually picked up groceries for them. Prior to them arriving she even offered that I come around to view the space because she wanted to make sure that the space suited their quarantine needs. Communication has been a breeze and the space is clean and comfortable. Location is also central - close to shops, restaurants and near the waterfront.