Louis contacted us before arrival to provide directions and parking tips. He welcomed us personally, showing us into the flat, and he'd kindly had the heat going for a while which was a nice touch on a cold dark night. The flat itself looks just like the photos, it's private, a bit quirky with lots of personality, the bed is comfy and the doona super soft & warm. The provision of eggs & bacon was a nice touch though we were up too early the next morning to cook them. Thanks Louis.