Unfortunately for health reasons I had to cancel our 8 day stay on the morning that we were to arrive. Up to then Selena and Andrew were great to deal with and it appeared the house was going to be lovely. There was a no refund policy and I wasn’t expecting one and didn’t ask for one, but Selena and Andrew very kindly overrode the policy and refunded me. They saw me as a person, not just a customer. For this I have given them 5 stars for everything even though I was not able to stay in their lovely looking home.