Pam is a responsive, gracious and thoughtful host who made our stay smooth and easy. I am an ex-Pat who returned to Launceston with my husband, for an extended stay, to visit family and friends. The unit was just as advertised. We found it to be clean and very comfortable (stocked with everything we needed and more). It is located in a beautiful part of Launceston and we enjoyed walking to nearby restaurants, shops, and parks. I highly recommend Pam and this property. Happy travels!