We had a lovely stay, very peaceful & wonderful location right on the lake front. Beds were very comfortable & the linen was lovely. Log fire was great as it got quite cold, even in January! I got up at 4am to put another log on the fire. We only saw Natalie the next morning at 10.10am when she knocked on the door stating check out was at 10am. I thought she was coming to say hi, how was your stay, but no mention of that. We were in the process of packing the house/car at the time & I informed her that we would be out in about 15 minutes to which she stated I've got 2 places to clean & I do them both at the same time. Not sure how one person cleans two places at the same time, but she wasn't impressed, made a huffing noise & rolled her eyes at me. I understand she wanted us out, but we were moving as quick as we could & sometimes you need to give people a little bit of wriggle room, not everything always goes to plan! So that put a bit of a dampener on our stay but we loved it