BEWARE – Host fined after kicking us out, after I told him about blood and urine stained mattress and rotten/broken stairs. Kicked out our family with small children with 1 hour’s notice in the dark and cold. Can’t believe what happened. Lee seemed nice before check in, but a host’s true character comes out when something unexpected or a bad review happens. We checked in, found huge red and yellow stains (covering over a quarter of the surface) on the mattress, and many broken things, including bed slat, drawer, sink, rotten/breaking outside stairs. I messaged photos to Lee: “I’m so sorry to disturb you, but I’m just letting you know so there’s no misunderstanding when we check out”. He offered a refund to move out, but I declined as we were travelling with 2 little children and it was too hard to move. He apologized profusely. He had the audacity to say “I hope you won’t give us a negative review”. But I found more broken things, and importantly, the heater that he promised was in the baby’s room was broken. At this point I suggested a discount, but he refused. I resigned myself to staying, but he contacted Airbnb (??), who told me he’d offered a refund. I said I know, it’s ok, I’ll stay, because it’s too hard to move with kids. I messaged him again about other broken things, saying again, so sorry to disturb you, but the smell is giving us headache – which area should I mop to get rid of it? He suddenly messaged me saying that we had 1 hour to leave before the police came. What??? I rang Airbnb and discussed guest’s rights (unfortunately there aren’t any, even though we did nothing wrong, and they gave us a 10% credit voucher, lol). Airbnb confirmed Lee will be fined for violating Airbnb policies. We weren’t at the property when he messaged, and we arrived 1 hour later, just before police came. I had not refused to leave, I just wasn’t there, and it was so dramatic and aggressive of him to call the police when I have small children nearing bedtime. He should have been clear with communication, saying “please check out”, instead of “I’ll offer you a refund”. It was really scary and traumatic – he referred to himself in the third person, saying “the property manager will be there”, and when I met him, he said “I’m the property manager”. He came within 15cm of my face, standing threateningly close, and kept talking aggressively to me even though I asked him to stop talking to me until the police came. I have been bitten by bed bugs so I always check the bedding. I have looked at a lot of beds and this is by far the filthiest I have seen anywhere in the developed world, even in the developing world, let alone for this price and claiming to be “luxury”. Lee said “we’ve been doing this for a long time”, and he’ll probably say look at the previous reviews, but I’d hate to think how many people have been sleeping on these mattresses without knowing. And yeah, he seems nice at first but goes from 0 to 100 in a second. He even accused me of breaking the bed but I have photos with time stamps taken of the broken objects taken within 30 minutes of check-in. I have told Airbnb and they said don’t worry as I have plenty of evidence. PROS: • View is nice, but in Hobart it’s easy to get views anywhere and for cheaper. CONS: • Advertised as having a walking track/waterfront, but couldn’t access it as the stairs leading to them were rotten and breaking. Someone will fall through one day and break their leg. Host shouldn’t be allowed to post a place so unsafe. • No good for 2 couples or 4 friends – 2 people will be sleeping in a view room with ensuite and 2 will sleep in a tiny room with view to a neighbour’s wall, and have to run downstairs to use a tiny bathroom the size of a toilet cubicle. • Not appropriate for children–unsafe layout with stairs with no railings, can’t open the glass doors to the deck because it’s open to the rotten staircase leading downstairs, many sharp/glass things at low level. The most kid unsafe place I’ve seen on Airbnb. I asked about stairs and kids before check in and Lee didn’t mention it’s not kid safe. • Doesn’t have Netflix/Stan, etc – nearly all places do, these days. • It’s obvious that Lee set this up for investment with the cheapest possible (but photogenic) furnishings and didn’t maintain it. He said he would have looked over the place if not for the short notice booking, but the rot and mattress stains have been there for a really long time. • Everything is quite dated: sink chipped, drawers broken, furniture wearing off, etc. • Threadbare towels, didn’t provide individual shampoos, only an almost-empty shared bottle. • Not completely clean, some hairs on beds, etc. • Bathroom fan made a screeching noise and couldn’t use it or the light attached to it. • Don’t know what smell he was trying to cover up, but there was an extremely strong perfume/cleaner scent throughout the house which gave my whole family head/throat aches and coughs. • Couldn’t open the windows to ventilate, as there are no screens anywhere and mosquitoes kept coming in. It’s comical how bad my judge of character and photos was – I booked this place because Lee and the photos seemed nice, even though he said the dishwasher was broken. A dozen hosts had replied to me for last-minute booking as there were many empty properties in the area, many cheaper, and many good for a similar price. This listing was on sale for $300/night but was still more expensive than similar others. Definitely not luxury. Crazy how a family can be kicked out...