Chris and Kirsten were incredibly responsive whenever I needed to contact them. They have a lovely home and we were very comfortable, with everything we needed. The kids' bedroom is super cute! Loved the little touches that made it feel like we were really in a home away from home. The kids had a blast with the PlayStation - what a bonus inclusion! Heads up that if you have a large car, it may not be possible to manoeuvre it into the allocated parking spot, as it's a little tight.