Unfortunately our Tassie trip was cancelled due to our flight cancellation on the day of our stay but Patricia was very kind and understanding . Once we informed her what happened she was very quick with the communication and was very helpful.
She provided us with full refund which was something unexpected from our end. She understood that even it was last minute it was still not our fault which We didn’t hear from other services we had booked during our Tassie trip . Unfortunately we couldn’t go there for stay this time but def be there when we visit Tassie next time 😊