Lou is a great host with quick and advance communication. Directions were perfect. Location is awesome, you are across from the beach and can walk to see Penguins at night. You can also hear them during the night which adds to the charm of the experience. The unit is new and modern and extremely clean. It suits all your needs for an overnight stay. It just lacks any personal warmth, touches and the furniture is too small for the space, making it look empty and clinical. The bathroom is combined with the laundry, but it looks more like a shower that has been shoved into a laundry. The vanity and finishes are for a laundry, not a bathroom, and the shower screen is small, not sealed along the bottom and water goes everywhere. Otherwise is is very clean and very comfortable and good for an overnight stop off.