My trip was booked but I was unable to go because of the lockdown in Victoria. I understand in this climate it is a case of 'buyer beware' but I was hoping Jane would work with me for a solution rather than losing all my money. Unfortunately she didn't want to and didn't offer any compromise (ie. partial refund/makeup visit). I have travelled with Air BNB all around the world and this by far was the most disappointing experience I have had communicating with a host. Be careful booking this accomodation with this host in this current unpredictable climate. Very sad