The unit was clean and has a good view. Communication was quick and clear. The kitchen had a good range of cookware and utensils, and the full size fridge was useful. The bathroom was a little more dated than I expected, yet clean, functional and spacious.
We stayed with our children aged 12, 10 and nearly 1.
I accidentally did the wrong search when booking and didn’t include my baby and Debbie’s unit usually doesn’t allow for babies. Debbie was helpful with this and allowed us to stay and we paid the additional $30 for laundering the extra sheets.
After we checked out, it was noted by Debbie that there was a small burn mark on the plastic toilet roll holder. I didn’t know this occurred during our stay, but I did use my straightener, so I recognise that it’s possible. I immediately offered to reimburse Debbie for the roll holder, however, Debbie decided to engage a handyman to remove and screw in a new roll holder. I’m awaiting more information on this and hope to solve this soon.
We are very used to a more personal approach with air bnbs and we often stay in family bnbs for this reason. We did feel that the unit was more business like. There appears to be 2 cameras out the front and back of the unit which made me feel a little uneasy, although I realise this wouldn’t impact some people.
This unit will suit some people perfectly, but for us, we’ll stick to the more personalised air bnbs.