When we had our self-checkin, lovely music was on! It was indeed a very warm welcoming. Kym led us to tour around her place in detail. We were personally given useful information on where to go, dine & explore. Her hand drawn information are far better because it outlines important information around. Beautiful flowers fulfilled the place. One things we couldn't see were the wallabies so we wish to go back some time later. I highly recommend all visiting Launceston and nearby areas to stay here!