We have stayed at many bnb stays during our trip and given them all 5 star and great ratings. Sadly this was our first bad experience.
Host was very rude and unwelcoming when we messaged to say that we would be later than planned despite our apologies, indicating that we could not stay if we arrived past 10pm and that we would be charged anyway.
Dog barked on arrival (as expected) but then started growling threatening when we got out of the vehicle to open the gate and make our way to the house to check in (not expected and not ok)
Host remained rude and angry that we had arrived late, despite further apologies from us and being there by the 10pm cut off because they were going fishing the next day and would be up early.
Host pointed down the path we were to take with instructions to close the side gate as we went through. The path plants were overgrown making it difficult to drive through and causing minor scratches on the car.
The Cottage was in pitch black dark, so we had to use the torch on our phones to find the door.
All of the windows of the were open so the cottage was icy cold (5 degrees) and there was a giant spider on the roof above the bed and quite a number of bugs which we had to relocate outside before we could go to bed.
The cottage is also located quite close to the road which trucks use throughout the night along with their exhaust brakes.
We had looked at the reviews briefly before booking but wished we had have looked a bit further down.
Very disappointed - neither of us got much sleep and couldn’t wait to leave.
Overall we love Airbnb and there are lots of great places to stay in Tasmania.