David was very responsive to questions. We had a seamless check in process. The room was cosy and beautiful! Couldn't ask for a better location with a beautiful view of the city below us. It was clean, well furnished and it exceeded our expectations. And the heater worked perfectly! ( that was important to us). It is also walking distance to Cataract Gorge. Great for morning hikes. Overall, a 5 star place to stay at!