We had a small mix-up regarding the details of the booking when I made it, but this was easily resolved with Cindy who was very responsive and pleasant to deal with. We enjoyed our stay - the house is conveniently located regarding any tourist destination in the North of Tassie. We went to Tasmazia and went to see the penguins at Lillico. Cindy and David were helpful with suggestions on places to go and restaurants. The beds were very comfy, the facilities were better than I expected - it was similarly equipped to campsite cabins but obviously a much nicer, smart, clean and homely environment. My daughter loved sleeping in the caravan. Highly recommended.