This was a last minute booking but Katie responded promptly, with approval & very helpful detailed information about the place. Her communication was excellent. The apartment was exactly as described. It was close to town and easy to find, and amazing views! The place is very well looked after, it was really comfortable and had everything we needed. We even were able to do a load of washing and there washing powder in the laundry area. There were some nice touches like this throughout. The bed was also really comfy, and it had electric blankets. Overall it was a really enjoyable stay, great value for the rate, and it felt like a home away from home. Thanks Katie - we will definitely book again next time we are in Launceston!