Sam was very welcoming. The apartment was very spacious with everything you could need (it really is as lovely as the photos on the website). It is beautifully decorated with comfy lounges and a big television in the lounge area. Sam had thoughtfully provided basic provisions in the fridge (milk and butter) as well as biscuits to go with our coffee. The beds and bedding were very comfortable and the luxury toiletries in the bathroom were a lovely touch as were the big fluffy white towels. The apartment also has its own laundry with washer/dryer. The house is situated at the top of a ridge overlooking the suburbs to the hills beyond. It is very close to supermarkets and a short drive into the city centre. Being in a residential area in a cul-de-sac street meant that it was very quiet. I would highly recommend this apartment for longer stays especially for families as I noticed that there were toys, books, cots and change tables tucked away for guests who might be travelling with children. Thanks for a lovely relaxing stay Sam.