Richard was very responsive and provided a lot of information for our trip even before we reached. The fireplace was already set up and the apartment was warm and cozy throughout our stay. The views from the apartment are awesome! Richard is friendly and made us feel at home. We really enjoyed talking to him and he was very kind to give us advice for our trip to the Hartz Mountains and recommended a route along the bay wih breathing-taking views as we headed down south. We would definitely recommend this apartment and would come back to stay if we get the chance to visit Tasmania again.