Vianne was very friendly and quick to respond with easy, clear instructions and was very flexible about our afternoon arrival time and getting the key. The property was very clean and ideal for two people travelling and each needing their own room. The beds were comfortable and the bathroom clean & tidy. There were tea/coffee-making facilities and the fridge was useful, given the info clearly stating there were no catering facilities i.e. no kitchen. Certainly appreciated the choccy biscuits! The cottage (and front bedroom) is right on the side of the main road into Richmond village but when we were there (Sunday night), it wasn't a busy road, just a quiet village B-road (B31) with a bit of very light traffic early evening and again after 8-8.30am the next morning but completely quiet overnight. It was ideal for our 1 night stay en route Hobart-Devonport as we'd spent the day in Hobart and wanted to stay somewhere just north of the city, ready for the start of the drive north.