Pre-arrival assistance with directions. Met us on arrival, introductions all round including Tess, the dog. Detailed any necessary uses of appliances etc., hints on local attractions, shops, cafés etc.. Pointed out landmarks viewed from their spectacular outlook. Offered other assistance if required and subsequently provided some. Fire was set to light later and plenty of wood was cut ready to use. Everything was well prepared in practically new order. All up, we enjoyed our stay for the entire time and will remember it well as a great stop-over.