Firstly, when we arrived there she came out from her house and welcomed us! She looked around the house with us telling us about the house and amenities:) There’s almost everything you need! And even a capsule coffee machine in the kitchen:) The bed was so comfortable and location was great and quiet. If we go Launceston again, I would definitely like to stay again at Sam’s! Oh they have chickens and a rabbit at the big spacious backyard! It was also fun to see them around😃 Thank you Sam!