From the moment we laid eyes on The Maid, we were rapt! Such lovely eye appeal inside & out, with absolutely everything we could possibly want! The underfloor heating & heated towel rail in the bathroom was such a treat, as were the complimentary chocolates, bubbly & port. Being first-time visitors to Hobart, we especially appreciated the two folders of information for "Foodies" & "Adventurers"! Susan's thoughtfulness was evident in the myriad of small but significant details...it was hard to leave & go sightseeing!! We are devotees who will return...asap!!! Thank you so very much. Rosie