Check in was at 2pm and and we arrived at 4:30. The key was not there and the house had not been cleaned from the previous people. We tried to call the number on the door several times with no success so we rang the owner who basically suggested we find other accomodation. By this stage it was after 5pm and there wasn't much around so we began to get very upset. After 10 denied calls and two grumpy text msgs we finally got through to the cleaner who came straight over and cleaned it. We completely understand it was a simple breakdown in communication between the owner and the cleaner and therefore would still recommend this cottage. it is a gorgeous little house with a beautiful view so if you need somewhere to stay in the area definitely check out Larus!