Skye was very prompt with communication.
Location was fabulous - just around the corner to the main street of Richmond. Very easy to get around.
We loved the large spa bath (a primary reason for booking so we weren't disappointed there).
Our stay was comfortable however just be aware the kitchen area extremely small. It did make preparing and cooking food challenging as the space can only fit one person with very limited bench space. The sink appears to be an old laundry tub. The photo had a large fridge however when we arrived there was only a smaller bar fridge. The dining table was very small and a bit squishy.
Overall we enjoyed our stay for the very convenient location and spa bath.