Great location. We never got to meet Ian, but he was very helpful with detailed arrival instructions as well as answering our questions. The booklets and phamplets in the room also provided useful information for the neighbourhood and surrounding. I gave it 4/5 stars because the wifi doesn't work. While accommodations in the area seems to be around the same price range, I can't believe there's no WiFi (or at least one that works) at this price point, in today's day and age.