Quick response, very accommodating hosts. The place is perfectly located for exploring Hobart. It was very clean and tidy with a nice little garden. My wife said it had everything she could want (I could have done with a coffee plunger :-)). I saw other reviews that Salamanca is a bit far for kids. Ours are 9 and 5 and made it fine ( with a little encouragement up Nanny Goat Lane).