To cancel the reservation in the very morning of booked reservation is highly unprofessional and inappropriate . The cause was given as “ maintenance” is not at all acceptable to cancel the booking on the day. We were from interstate and had to go through a lot of unnecessary stress and hassle to book another accomodation, in fact we had to change our whole plan. At the end we missed seeing most of the cradle mountain!
This is the first time in our Air bnb experience that someone cancelled on the day of travel.
I would suggest to take your property off the Airbnb list as you’re the worst host ever!
Strongly recommend not to choose this host !