Cleanliness – 1 star
I had moved my bed to remove some Apple cables that I had plugged in. I moved the bed back further than when I had first moved it to install the cables. I was horrified to find a used tissue and a pile of black......I don't know what they were. My partner thought they were dead flies. I really can't tell you what it was, but it turned my stomach. There were brown stains on the bed linen too. Erk. We didn't use the bath in the ensuite bathroom because of the brown stains in the bath. They were similar to the brown stains on the walls of the showers in both bathrooms. In the stand alone toilet, when a guest tried to use the toilet cleaning brush, the handle came up but no brush. It raised the question: was the toilet cleaned properly prior to our arrival? If it was, how did the cleaner not discover the toilet brush was broken? Large "art" items in the kitchen were filthy, literally covered in a thick layer of dust that you couldn't help but see. Also, we thought that there wasn't much cutlery until we opened the dishwasher and found it all sitting in there! It brings me no joy to write all this, but the apartment was a real let down in terms of cleanliness. I have photos of everything that I have described.
Accuracy – 3 stars
I'm not sure if this is the right place to write this, but the kitchen area has 3 down-lights. In the photos online all 3 are shining brightly. In reality, only 1 worked. This made the kitchen quite dark.
Check-in – 4 stars
This isn't the end of the world, but we pulled into the driveway to park our car and you are literally left blocking a driveway that is used by over 50 cars to enter and exit the car park, while you work out where you are, how you're meant to access the car park (someone racing upstairs and getting the car park access) and we found we had to back out into traffic, park on the street and then when we had the car park access, get back to the car, drive around the block and access the car park smoothly.
Communication – 5 stars
Location – 5 stars
Value – 3 stars
We thought that apartment had an amazing location and was interesting and unique to look at. The cleanliness of the place leaves a lot to be desired. Fortunately, cleaning is an easy fix, it just needs to be done!