The “super-host” tried to undermine the serious ants problem in the apartment. The ants are EVERYWHERE, likes in open kitchen floor, living room and master room carpet, which is intolerable for us to stay. We don’t think this is worth a super-host standard because of its poor living environment with the high price compared to other airbnb in port arthur. We raised the ants problem, but instead the host put the blame on us and also blame airbnb for their refund decision by emphasizing their “Super-host” title and previous feedback instead of taking responsibility of the ants problem. Really feel disappointed on this BAD experience.