This is a really charming little apartment. Very comfortable and stylish and I wished I had more time in Launceston in order to enjoy it more. I can't fault Katie with this unit, except maybe the key entry which as others have pointed out is a bit fiddly. You need to persist wriggling the key about to get it to open. Also, and it made me laugh, in the bathroom and shower, cold means hot and vice versa. But you will love staying here.