The communication was lacking. No information provided on how to check in. Greta informed my party on arrival that she hadn’t finished changing bed linen or cleaning and said she would have it sorted by the time we returned from our afternoon activity. She was also confused regarding our booking as we had paid for the 4 bedrooms which she apparently did not realise. On the way back from our activities 4 hours later Greta had left a message saying she couldn’t clean the areas or prepare all the rooms and could only offer two rooms instead of four. We were a party of 6. We arrived back at the house, there were sheets hanging over the balcony, no pillows provided, old food in the fridge and only half of the booked area available to us! As Greta was aware, it was my Hens weekend and we now had no where to stay. Thank goodness a member of my party managed to find us an alternative for a better price, closer to where we wanted to be as if not the weekend would have been ruined. And half of my party had flown in from the mainland.
Terrible experience, terrible communication and not organised at all. I wouldn’t recommend this Airbnb or host at all.