The host Greta was great to deal with regarding communication prior to the day of arrival. The advertised checkin time is 2:00pm and we advised Greta that we would arrive at 4:00pm and she kindly mentioned she would put the heater on for our arrival. Our plans changed and we arrived @ 3:25pm and was met by Greta at the door to be told that she is not ready for us and that we would have to come back at 4:00pm. We felt this was very ordinary when the advertised checkin time is 2:00pm and we were paying a premium tariff which we have no objection paying.