I have stayed in a number of airbnb places and this must have been the cleanest and well fitted out of all of them. We arrived on a very cold evening to a warm house with lights on - a wonderful welcome. We did not see Anne but the communication was quick and very informative and we accessed the house with ease. We felt entirely at home and I would recommend Anne's place to anyone looking for a haven in Launceston. Thanks Anne a wonderful home after a very very busy long working day.