Jenna and her family were very welcoming and easy to talk to, offering their advice on places to visit and things to do around Launceston. Jenna (vive) was also flexible with check in time. The little loft they have is great value as its not too far from the centre of Launceston, a five minute drive. Id also been pronouncing Launceston the wrong way which i am so glad i was corrected about ;) A great family who id definitely recommended staying with if you're in Launceston.