We never met Steve & Kirby but that didn't make us feel any less welcome. They were very good with communications in the lead up to our trip and also had a very comprehensive book that was like an encyclopaedia of information. Self check-in was seamless and we were even allowed to drop off bags a couple of hours early so we didn't have to walk around Hobart carrying luggage. The apartment itself was FANTASTIC! Full of natural light, very spacious and full of character. The bathroom was modern and clean and the furnishings were bright and very tasteful. The large flat screen TV was fabulous when we wanted to curl on the couch and lounge out. It felt like home and so our 'living like a local' holiday was just perfect. The location was very convenient and everything we wanted to experience was a comfortable walking distance (ie. city centre, Salamanca markets, Battery Point, Franklin Wharf and the Farm Gate Market). There are lots of great eateries and a supermarket all less than a 10-minute walk, so it was just fantastic. We loved it so much, we'd like to make it an annual event!