This place is functional, but certainly not fancy!
My initial two calls went to Nick's voice message and he returned the calls within 24 hours.
Overall, the place felt cluttered and cleanliness could certainly have been much better. The laundry was a cluttered junk room with a full laundry basket of wet washing left there. There were heaps of other things, including various opened milk containers in the fridge (which were 1 to 2 weeks out of date) and used food left in the freezer and pantry cupboards.
We have left detailed feedback for Nick elsewhere.
When comparing with other (cheaper) boutique accommodation in the heart of Launceston, we will certainly be choosing elsewhere next time.
Sorry Nick, that we have made such a review public. We actually wanted to discuss it with you verbally in private, and left a voice message with you to that effect. However, you never rang us back to discuss. Hope you take on board the feedback that we have left for you privately elsewhere.