Lily was very friendly and welcoming, and excellent at keeping in touch when we were en route and running late. She also was quick to offer us a heater on our first night (which was unseasonably chilly) and clean towels before our second night. The studio was clean and large (a queen bed and a bunk) with a fridge and kettle. The bathroom is not exactly ensuite, but outside just across the passageway. A large patio outside the room with bbq and microwave. Location is about an hour's drive from Freycinet National Park. My only comment would be the crockery/cutlery was a bit lacking: just 2 bowls, 2 mugs, 2 glasses, 2 forks and 2 teaspoons. Some plates and some knives might be nice. Also maybe a toaster on the patio? But overall a really nice, quiet place to stay. I'd recommend it.