Skye's little cottage is very welcoming and friendly. Upon arrival our two little boys were excited to find chocolates on their pillows and a balloon for each in their spacious bedroom. Although the kitchen / lounge space is small the large light atrium and large kids bed room provided space if needed. Plenty of toys, books and homely additions like a clock with a nightlight made us feel like we were truly sharing a home rather than a cold hotel feel. Great location. With so much for young families to do in Richmond. Skye even provided the duck food for the true Richmond bridge experience. Skye's communication and hospitality was second to none, going out of her way to come assist me with something that she had written clearly in her instructions but I had failed to read. She didn't even point out my error, just came and solved it for me. Thank you so much!!