We received clear instructions and check in was easy. We were welcomed by a message board inside the door and some provisions in the fridge. The host responded positively when we had an early mishap, enabling us to relax. We had everything we needed and I am confident the host would have responded if we had needed anything else. The Apartment is within easy access of the CBD and there are shops nearby. The hosts were friendly and willing to give tourist advice. Visitors need to be aware the hosts live above the Apartment so there may be some peripheral noise, such as the pet dogs scampering around. This didn’t bother us and the hosts respected our space.