We did not get to meet Bronwyn but we corresponded through emails in which she was very helpful and informative. She did supply a phone number but we did not need to contact her as everything was exactly as described and expected. The apartment was immaculately clean and newly renovated. The allocated parking space is close to the back door and there is a lovely fenced/gated courtyard for the kids to play in safely. There was complimentary coffee, percolator and high quality toiletries and also a mini-bar with very reasonable prices. Location wise it was perfect- a few minutes walk to a very good playground for the kids and to the Salamanca markets. There is also an amazing bakery on the next road which we visited several times daily! I would highly recommend this accommodation, it is very well equipped to a high standard and is located in a beautiful street. We will hopefully return in the future.