Louis was very communicative in arranging our booking and helpful in suggesting places to eat in Launceston. The place is in a good location within the town, and we could reach the heart of the city in a few minutes by car. Louis provided some delicious coffee beans for breakfast, which we could freshly grind using an electric grinder in the room. The bed was very comfortable, with high quality sheets and many towels provided. The shower was very good, but the bathroom area is a lot smaller than represented in the photos - the sink in the toilet is also used as the kitchen sink, where dishes and cutlery are stacked. There is no table available for eating, which made it a bit uncomforable for having breakfast.