Stephanie was prompt in response to initial booking, then got in touch closer to travel time to ensure everything was in place ready for my stay. She met me at the apartment on checkin, and offered valuable information regarding where to eat, where to shop, sightseeing etc. Stephanie also has a lovely herb/vegie garden and welcomes guests to help themselves - awesome lemon tree in the backyard! The apartment was clean, tidy and well stocked with all the basics which was really helpful. A terrific location within walking distance to pretty much everything Hobart has to offer, but in a quiet street allowing undisturbed rest time. Close to public transport. Heating was very effective, and the windows across the living area faced north so plenty of natural sunlight to warm the apartment throughout the day. Detailed instructions left on the fridge for easy reference, and added safety net of host's contact details if required. Had a lovely stay, fabulous location and will keep an eye out again for availability here when I next visit Hobart,