The booking process was a breeze. Emma was very understanding when I was a no-show for my booking, due to a lost car key, meaning I wasn't able to get there. We negotiated a new date, and a reasonable cancellation fee.
The house is spotlessly clean and very comfortable.
If I was staying multiple nights, I'd probably appreciate some blinds or curtains in the bedrooms to allow a sleep-in. As it was, I had to get up for a day ferry departure, so a dawn wakeup was just the ticket.