Great communication and is as described. We found ourselves feeling let down by the significant creaking and noise of the timber home when people were moving about or in general as the wood expands/contracts. It did disturb sleep and sounded scary for the little one at night. Plus, make sure to read all the cleaning needs and requirements as extra fees can be incurred if certain areas not cleaned prior to check out. Was lovely to have wildlife at the back door and a well cleaned home as pros.