Jodi was warm and welcoming from our initial email communication, to personally meeting us on the day or arrival. The fact that her work place is just up the road is an added bonus, but the unit and information she shared with us, meant that we did need anything further from her. The unit is well supplied and set up. Jodi had personalised the unit for our stay from the doona covers, for our children to the toys and board games. Would highly recommend the unit and Jodi.