Although we didn't get to meet Karen, she gave us ample notice and clear instructions on how to get inside the apartment. This BnB had one of the best beds we slept in during our trip, and was a great place to stay on our last night in Tasmania. The bath was divine and the view over the river was magical. A great amount of food and drink were provided - so wonderful to try locally sourced food! We weren't expecting to share the apartment with anyone else although we did meet upon arrival. Not to worry! They were behaved and we felt like it was just my partner and I there.