We stayed in 2 houses within 2 days. Both houses were clean, comfortable with exceptional views. They were kind enough to arrange for portable heaters for the rooms on our request since the rooms didn’t have any heatpumps.
Improvements:-
Firstly,no clear instruction regarding the location of the keybox. There were 2 key boxes in the unit. We were looking for it on the ground level although the actual one was on the 1st level.
They were prompt enough to come within 5 mins when called.
After checking in the very next day We received a call saying we have been upgraded to a better apartment as we need to vacate the current unit because of some major plumbing issue. Water supply has been cut.
We returned immediately from our sightseeing tour , packed everything again , shifted to the nearby apartment only for a day as we had to check out the very next day.
Although the new apartment was better than our current apartment but 2 days in coles bay we were just unpacking & packing. It was very troublesome.
They should have checked the apartment for any such defects before releasing it to book.
Overall….. apart from these 2 issues our stay was great.