I feel really awful writing this publicly, but I feel people should be warned so they aren’t shocked & disappointed like we were 😡
Sadly, this nice property appears not to have been cleaned for some time. We have photos if anyone doubts it.
Pieces of food were stuck on top of dining table & red wine stains were all over it; the microwave & oven were dirty and covered with food remains; the white kettle was covered in grime & specks of dirt/food; the white splashback tiles and power points had food stuck on them & the used kitchen sponge from the previous occupants was still out for my family to use. Under the kitchen sink had dirty/rusty rings on the shelf inside the cupboard were a can of something has leaked on it.
The bathroom was filthy with hairs, lots of dust, a piece of toilet paper & a clothing tag lying on the white tiled floor; the white towels were stained with brown marks. A very used/dirty Enjo cloth was put out for my family to wipe the shower screen with (which was also dirty).
The couch had food crumbs all over it.
Should not be charging a cleaning fee. Not appropriate to be this unhygienic when different guests are using the same property, especially in a Covid-19 environment. However property was spacious & otherwise suited my family’s needs.