Jemma was quick to communicate, check in was easy, and our pets were allowed to stay which was wonderful. It is understandable that running an Airbnb during covid can be difficult, and for that reason I am reticent to leave a poor review. Suffice to say we didn't enjoy our stay for reasons provided to the host and raised with Airbnb. Hopefully Jemma can fix them for the safety and comfort of future guests.