Even though we didn't meet Sam, the process of getting the keys was hassle-free and allowed us to check in at our own timing. The apartment was also extremely clean and user-friendly. The neighbourhood the apartment was in is also convenient as Salamanca Market was only a short 5 minutes walk away, as were several other waterfront eateries. We took up one of Sam's recommendations in his Guidebook, Mures Upper Deck, which was an amazing place to have seafood. I also appreciated that Sam was very contactable before the stay as well as during it. :)