From the outset Siobhan was very prompt, clear and helpful with her communication. The property has a wonderful view over Launceston and the room is ideal - very comfortable and clean. We had the opportunity to spend some time with Siobhan and her son, Luke, who were very welcoming and helpful with advice for places to see and visit. They were equally respectful of our privacy but it felt just like spending time with friends. Would very happily stay again when next in Launceston and cannot recommend highly enough.