Unfortunately upon arrival the property required cleaning due to the bathroom floor and toilet being unclean & there was a dirty towel behind the door. The kitchen also had crumbs on the bench top & the fridge was dirty. The carpet was also not vacuumed and we vacuumed throughout. There was also rubbish underneath both upstairs beds. Bedside tables were dusty & we cleaned kitchenware prior to use after finding a saucepan with food residue. The backyard lawn could also do with a mow & we brought the garbage bin in off the street. No top sheets were provided on all beds. Bathroom towels were washed prior to use. The property itself would have been more comfortable had the accommodation been adequately cleaned prior to our arrival. Cindy was apologetic & had offered a full refund however it was not possible with short notice to find suitable alternative accommodation. We were disappointed with the lack of cleanliness & poor care taken to clean the property prior to our stay.