This is a lovely air bnb and it was our second time staying there. I do have to say our first visit in 2019 was nicer. When we arrived for our first visit at the manor there was a bottle of sparkling and a block of dark chocolate in the fridge. The skylight worked and we had no issues with the gas heating. Unfortunately on our second stay this time around the sky light didn’t open so there was no way to get fresh air into the room and the gas fire stopped working on our second night which left it quite cold. We advised the property manager that night and followed his instructions to try and get it working again. When that didn’t work, we got back in touch with him to advise of this but we never heard back. We checked out the following day luckily but the lack of communication was a little inconsiderate. Our stay missed the little touches that were there the first time to make it that little bit more special.