Smooth check in and the lady host was kind enough to borrow a wine opener to us. However two incidents happened
On the first night the lowest temperature dropped to 8-9 Celsius so we turned on heating after coming back from dinner. It was freezing . The guy host didn’t ask how we felt and turns down the temperature without discussing with us. Eventually we would agree but lack of communication and lack of care was frustrating
After we checked out , the hosts charged us 48 Aud for “damage “. The reason given is that we left the packages of person care product in the flat , while the used product has been in the trash without leaving stains and damage. We made reasonable efforts to collect trash in the bin but oblivion happens . The host chose to charge us “damage” from packages rather than spending 30 min to put it in the bin