Karen was very helpful and prompt in her replies. We were given clear entry instructions so there was no time pressure to meet anyone at a given time, which was great because we had a long arrival delay with our vehicle hire. The cottage was better than in the pictures, a traditional shell but with a lovely modern interior with everything you would need. The BBQ and sunny courtyard is a bonus and lovely for breakfast. The location is superb for a trip to Hobart, in beautiful Battery Point where we loved going for morning jogs and looking at the heritage properties. It is also walking distance to historical pubs and cafes, Salamanca markets and the city. Thanks Karen, we would definitely stay here again next time we are visiting Tasmania.