We were really looking forward to our stay in Sandy Bay. Unfortunately this property has been poorly maintained.
From damaged walls, disgustingly stained and damaged furniture, dodgy power sockets, mould in the fridge and bathroom, to a tv that had been tapped together with tissues and duct tape, dead bugs, a split system that doesn’t work in cooling, dirty cutlery and glasses and overall a property that had not been cleaned properly before our stay with drink spills all over the walls and blood on one of the towels it was less than desirable.
Upon bringing to attention multiple times the state of this property we were dismissed that our standards of cleanliness were not inline with what they believed to be an acceptable standard.
Upon check in I sent a message with a list of issues with the property on first sight. I was told they were aware of the furniture and they hadn’t yet organised to have anything done about it. They wanted to send a cleaner around to which I didn’t feel comfortable as we had small children asleep and it would take a day at least to clean the property as it was that bad. Prior to check out today I sent through further photos and I was told that it was basically my problem that I hadn’t given them the full list earlier of the issues.
Safe to say I will be taking this matter further. The worst property I have ever stayed at by far.