Host very helpful, quick communication, any small glitches with the brand new build were addressed immediately. The house is really well set up for bikes, with very secure lock up storage, bike work room with all the tools, a bike wash station. The house itself is really lovely + easy to live in. 3-4 ppl easily fit comfortably. The beds were the most comfortable any of us had ever slept on (except our own of course!). Thanks Helen!