Mark is a very warm and helpful host. Had a lovely chat over a cup of tea with him upon arrival. I love Fern Tree, it's my first time to stay there. The chalet is extremely comfortable, my room was cosy and quiet with a healthy breakfast included - excellent coffee options, something for all tastes. The healthy fresh fruit and nuts offered in the bedroom were a lovely touch. Other guests were extremely considerate too. I'll be back. Thank you Mark!