Debbie and Tim welcomed us immediately! We arrived to a clean room that matched the description and pictures perfectally. There was even fruit and chocolate waiting for us in the room. Before arriving, they were very fast to resond to any questions we had regurading check-in and the town. They even went out of their way to take us up Mount Wellington, out for coffee and even drive us to the airport at the end of our stay. On top of that, they checked in with us each day asking if we needed anything and provided us with breakfast in the morning. Location wise, the Rycot House has a beautiful view and even though it is about a 20 minute walk to town, it was easily doable! Overall, we loved every minute at the Rycot House and would recommend it to anyone!!