Sadly, due to a number of Qantas flight cancellations we never made it to Richmond in time for our booking (it ended up taking us 44 hours to get from our home in Western Australia to Hobart. 😞 Skye kept in touch the whole time, offering options and support. When we finally discovered there was no chance of getting to Richmond, she arranged a refund even though we had passed the refund period. Skye is more than a Super Host - she is a truly remarkable individual- thanks so much Skye 😍