The lounge room had a lovely fireplace and the cabin was set in a beautiful location full of wildlife. The lounge-room was very warm. Unfortunately the heat didn’t reach the bedroom.
Some products provided in the place are complimentary and some are not but labelling and communication about this is very poor. The price tag for the bottle of wine was written on a small tag next to the ceiling. A $7 wine being sold for $20.
Communication was good when it came to discussions about the host receiving money but we were completely ignored when we mentioned dissatisfaction.
We felt as though these hosts are only concerned with the paycheque and do not actually care about customer happiness.