Skye was in contact promptly from start of booking. Very easy to deal with. House was perfect for us, very well presented, very clean and every thing you could possibly need for stay. Neighbourhood was fabulous, restaurant and bottle shop near by, gorgeous views of bay during day and city lights at night. Plenty of recommendations of places to go, information of how to get there etc. Very comfortable and warm andhad a very happy stay, wish we had booked for longer!!