Sam was there to greet us when we arrived and showed us around her place, which was great and made us feel really welcome. Her place had everything we needed. She had clear instructions on how to use everything in the house. She had tips on where to visit, where to eat. Her place was spacious, comfortable for our family of four and just beautifully decorated. We didn't want to leave. if we ever come back to Launceston, Sam's place will definitely be our top choice.