Upon arrival we called Emma and received instruction to enter the house. The place is like what's described in the listing: tidy, clean with most of the basics.
We texted Emma seeing advice on what to do in Launceston because it was rainy and cold, not as we expected. Emma texted back with suggestions, which was helpful. But that was all the communication we received from Emma. When we could not find any dishwashing liquid in the house, we texted Emma and never got any reply. We ended up purchasing our own dishwashing liquid instead.