This place is great in many ways and we loved our stay. Unfortunately there have been a few issues:
1) The place is pet friendly but the fine prints requires you to check with the owner first. Our dog is house trained and passed the obedience (basic and intermediate with 4 A out of 6 criteria, now doing CCD). As many large dogs he is very placid. Being a large dog the owner refused to allow him to stay with us and we had to find a career during our stay.
Also, if you are allowed to take your dog, you have to vacuum the place as to leave no furry trace of your animal. I'm a bit surprised since I would expect the place to be cleaned up before the next guest.
2) After booking the place we've been given the address and the instructions on how to get there. The location wasn't what we believed it was as the information provided was in the middle of Smithton, opposite the Butter factory. Not at all what we expected based on the photos listed. We raised our concerns and Rose provided the correct address but without taking note that the listing had the wrong address. I don't believe this has been addressed yet.
3) Since there is not photos or description of the kitchen we enquired about it and this was Rose's response: "Hi, the facilities are there but we do not provide cooking condiments. There is advantage of the need for a lot less correspondence when booking direct, for both of us" which I found a bit rude since the information was not available.
4) I needed to run a Teams meeting and stated that I needed WiFi access. Geoff stated that the communication "is quite reliable but can be a bit slow at times". In fact the WiFi is terrible and my work laptop cannot even negotiate a VPN. Connecting your mobile through the WiFi will make is much slower. On the other hand, Geoff offered to use one of the other cottage in Smithton for this meeting if it was still free. I decided to run it from Burnie, just in case since one of the two cottages was already gone.
5) We found a nice fresh bread in the kitchen which we appreciated very much but the sealed condiments (jams, peanut butter, etc) were out of date by 1 year :-( therefore we went to Smithton to buy some fresh ones.
6) The description states "No Heating" which I enquire about and it conflicted with what we could see on the photos. Rose confirmed, heating was available.
Therefore, as you can see, we have a mixed bag, with some great experience about the place and some draw backs as well. I'm sure Rose and Geoff can easily fix some of these to make the whole process much better and it will require less confusion and communication (as they wish).
We would definitively return as we love the place :-)