The booking process was fine however the room was quite tired with a hotch potch of furniture provided and lacked any appreciable decor or theme. It had a lovely wood fire and an old inefficient split system Air Con that couldn't keep the chill out of the room. Unfortunately the toilet was broken so in the end we decided not to stay the night. The room would probably be fine for most people but at over $200 a night there are probably better options around.