Highly disappointing. The room had an offensive scent upon arrival which gave me a headache causing me to sit outside and air out the space. After an 1.5 hrs I was unable to clear the smell. In conjunction, instructions on wifi connection was unable to be obtained. After making the decision to leave, as it was not a very comfortable space to relax, Caraline became very aggressive and attacked me in email. This was not something I would wish upon any guest looking for a comfortable, safe place to rest for the night.