My partner and I had some disastrous car issues on our way up to Kingscliff from Newcastle, and Aimee was always kind in our message exchanges to make sure that we were alright. In meeting her in person, she is as she feels in her words, warm and welcoming. Though we were only able to stay one night because of our car problems, we loved the vibe of the room as well as the pool and environment of the resort.