My husband, young daughter and I stayed in Tricia's apartment suite (upgraded for free!) Tricia was easily contacted and highly accommodating.
The apartment was very clean, modern and spacious. Exactly as the photos. The bathroom was great with the huge spa bath and massage shower head. The bed was huge and super comfortable which has been a deal breaker for me in the past. Plus the sofa lounge was perfect for my daughter as it's completely flat, wide and soft- I could easily have slept on it myself. Heaps of extra doonas,pillows, towels, etc too.
The position in the resort was perfect for us as it is so close to the main large lagoon pool right downstairs BUT it's north facing ( I think?) tucked just around the corner so no one can see in the unit from the pool for privacy on the balcony and we couldn't hear any noise from the swimmers at all.
The aircon looked old but ran quietly and very efficiently. Netflix was included which was awesome for free family movies that we would normally spend heaps of money on.
We enjoyed the champagne, soft cheese and crackers on arrival and really saved money not having to buy breakfast because cereals, nice bread and all the basic condiments like tea coffee spreads etc were included (she even put a mars bar in the fridge for my daughter)
For the price I highly recommend the apartment or the hotel room (we had a sneak peek as no one was in there)
We will be back for sure.