Unfortunately our Byron Bay stay at Ocean Walk was not a good one. Please be aware that the accommodation post is misleading. We were advised only days before our stay, that the pool was closed due to social distancing restrictions - which we understood - however this had only been brought in late into COVID when numbers were actually decreasing. We were mislead as it seems like the Air BNB is shared with only one or two other properties when in fact it is in a residential facility in which there are upwards of 35 houses sharing 1 small pool. The pool was a big reason that we booked accommodation a little further away from town. Even after we knew this wasn't a possibility, the advertisement still discussed a pool in a misleading manner. Initially our issue was that we wouldn't have access to this pool, but given our fractious times, our issue then became that we weren't compensated for note having a pool in a holiday where we had based our holiday around this. For a $4,000 cost for a week, away from Byron and the beach, we were offered a $300 compensation, and then managed to get a $400 compensation with difficulty. We had booked the accommodation over 10 weeks prior to the check in date, by the time we were notified of this, everything was booked out in Byron Bay.

Additionally to this, we received a noise complaint to our property by body corporate on an afternoon / evening that we were infact at a Restaurant for a reservation. When we explained this, and that we actually had no face to face contact with body corporate or security (we even provided proof of our attendance at the restaurant at that time), we still had to pay a fine. Our advice would not be to stay in this complex, even if you are as quiet and respectful as we were.

Our take away message would be that you, the reader, to know that there is actually approximately 36 facilities and this is not, as what it appears, in the advertisement, a private villa in a sunny location, it is infact a large hotel style chain accommodation - just so you are aware when you're booking, instead of spending this large amount,you'd get the same value at a lower price, much closer to the beach.

A Perfect Stay were accommodating and understandable throughout our concerns, and we respect their work. The issue lies within the advertisement and its misleading traits. Our main concern lies with body corporate who were willing to fine us, even with proof of our absence from the property at that given time.