I sent 3 messages on airb&b with request for keycode access- no response
Arrived- locked out. Called the number on the board- no answer .
Another guest let me in and said he had the same experience and had spent hours getting access.
Thanks to him letting me in, I called the number given in the guest booklet(different to the one on the card left at the door)no response
Called the emergency number a couple of times - Grant the owner luckily picked up. Apologized and said they cld not send a message to my phone as I had not out the"+" sign on my number on the application and no email- yet I received all communication with itineraries from air b&b and proof of payment
He gave codes to enter and asked if we cld write them down - I had no pen..My son was with me he.put in code we accessed a room
Room which we were told the next day was not ours and we were requested to move rooms. Had communication been done on the app all this would have been avoided.