I have been with Airbnb since 2013 and had great hosts. Jacquie didn't put me in the room she had listed. She new I wasn't happy with the dark hot room. Jacquie will write a bad review with lots of untruths. Jacquie criticism are unfounded. I was calm and not wanting to reply to her aggressive behaviour. I can see she can be pleasant with guest when things are running smooth. Jacquie took no responsibility for the position she put me in. I left when I found somewhere else to get out of the stressful uncomfortable situation. Jacquie is in denial about what transpired and her criticism of me are unfounded and untrue