I had been really looking forward to staying at Michael's place and attending Bluesfest 2021. Michael's communication had been clear, prompt, warm and enthusiastic. Regrettably, due to a local Covid case, Bluesfest was cancelled LESS THAN 24 hours before it was due to start, with advice from the the NSW Govt for patrons to avoid the area. I decided to follow Govt advice, and cancel my trip 😢. As such, I cancelled my accommodation on the day I was due to arrive.
As it was such a late cancellation, Michael was not obligated to refund any of my payment. I was obviously disappointed about this, as it was a lot of money. However, despite his lack of legal obligation to do so, Michael has shown incredible goodwill, and agreed to refund half the fee. This is really decent of him, and very much appreciated by me. I hope to get to stay at his lovely cottage some time in the future.