I would not stay here again due to the cleanliness of the house, amenities and the communication between us and the 'host'. The host was very clearly using a company to host the place. We didn't have a good experience at the place either.
- The separate toilet had been used prior to our arrival and had toilet paper left in it.
- The bathroom cleaning products had been left out in the bathroom areas
- The spare blankets had hair on them and did not look clean at all.
- The cushions had hair and dust on them.
Also, all the baking trays were sticky and were not cleaned from previous use. Moreover, there were no oven gloves provided.
We were provided with a partial refund for the first night but although I paid about £150 a night, I was only refunded £83 and when I spoke to the 'host', they told me that Airbnb takes 18% so they can't refund that. However, none of this was my fault so not being able to get money back for this was not great.
Also, I agreed with the host prior to arrival that they would provide an extra towel per person so we could use it at the beach but they did not provide this as agreed. Once I messaged the 'host' they said "Usually extra supplies like towels come at an additional charge." but said they would be able to provide them as we agreed. There were a lot of comments within the messages about additional charges and what we agreed on was not part of the service they provided. Furthermore, there was no additional toilet paper that was provided with the place so we had to request this from the host too along with the towels, not good cleaning services.
The only good thing about the property was the location but this didn't help much with how much other problems we had.
So after paying £1,041 for this for 7 nights, I left with a refund of £83 and not happy at all with the apartment or the host.