On arrival, we were greeted by a neighbour who rudely informed us that we were not allowed to park in the street or out the front of his property (on the street). The neighbour made it clear that they did not like that the property was being used as an AirBNB. The neighbour then later rung the doorbell and informed us again that I needed to move the cars. At this point we felt we weren't really welcome in the street.
We were told on arrival that the main room upstairs' air-conditioning did not work and would not be fixed until next week. It was so hot upstairs that you couldn't use the room . The windows were the security ones that did not open very far and it was just too hot even with the fan. The family members allocated to those rooms slept on the couch.
On Saturday night, the internet was then disconnected by a storm. The unfortunate part was 2 members of the family needed the internet to log into their work so we called our contact for the weekend in the morning and informed her that the internet was off (therefore no Netflix) and were advised that she would call the owner and the owner would call us back. After hearing nothing back, we called that afternoon and was advised that it was not working due to storm. Both my brother and brother in law needed to work, so, due to the internet both being available, they left Kingscliff and went home.
The final thing was the CCTV Surveillence Cameras on the property . Absolutely, it is the owners prerogative to install video surveillance in their property. I would have liked to know before I arrived about the CCTV before booking so I could have decided whether to go ahead with the booking. As a female and with a young female daughter and niece, it was very uncomfortable having the entire swimming pool monitored. I would have liked this to be fully disclosed in your Airbnb profile and in your documentation for the property.
The great things about this property was it was immaculate and that the host let my mum and dad arrive 2 hours early for check in. The property is close to the beach and Salt Villiage which was fantastic.