Annabelle has been really quick and easy to communicate with and the self check in was easy and well explained/organised. The apartment is really clean and well furnished, it has all you need. The view from the balcony and windows is absolutely amazing. We loved waking up to it. The listing says no heating and aircon but there was a little heater and fan to use which were great and absolutely sufficient to warm and cool the apartment. Great value for money, I would definitely recommend anyone to stay here!