We loved our stay, the rooms with dual key were perfect for a family of four. We ordered a cot and it wasn’t there when we arrived but got sorted super quickly. Directions for the parking were vague and didn’t match to what the resort itself told us (ie no allocated car). Kingscliff and the resort itself was awesome, the pools and activities, and so close to all you need, great restaurants and cafes, amazing beach, easy drive to all that the Gold Coast and surrounds have to offer - will definitely be back. The private pool was a bit cold at this time of year, but can see how good it would be when a bit warmer. To make a five star stay it’s the small things that were missing - no dishwashing liquid, dishwasher tablets, tea towel, cloth to wipe the benches, sample laundry liquid (we bought a bottle and left there for next people), things that you generally buy in bulk for more than a week, but see this as an easy fix.