The location and was great and as advertised but the house was very dirty.
On the first night we didn't notice as we went straight out. The next day my wife looked in the Oven and it was dirty she then checked the fridge which hadn't been cleaned. The kitchen cutlery and utensil draws were full of food crumbs. In the bedrooms under the beds their was a thick layer of dust.
The draws in the bedrooms for our clothes had hairs in them!. One of the kids dropped a sleeping toy under the bed and we didn't give it back as it fell into the thick layer of dust. It looked like they had never vacuumed under the beds. Under one of the kids beds their was even kids underwear. All of the light switches and skirting boards were dirty/dusty. Their were food wrappers and a crisp packed under the sofa.
For me the most disgusting element was that behind the wooden blinds on the bedroom had never been cleaned. Their was years worth of dust and dead bugs!. We paid $650 per nigh! At any price you expect it to be clean. We would forgive a couple of things but for nothing to be cleaned is unacceptable.
When we complained they sent a cleaner for just 2 hours and then when we requested further cleaning they asked us to leave. We stayed as it was a long weekend and otherwise we would have had to go home. Our complaints went to the Airbnb resolution team who arranged a refund of part of the money.