The location was quite stunning - lush forest and mountain views all around. But there were a few issues. Firstly (this is fixed now), we thought we were booking an entirely different cabin - the wrong photos were uploaded, so straight from the get-go we were slightly thrown off. I understand this is a simple mistake, but any hitch on a holiday can easily ruin it. The driveway was very rocky and not easily accessible with a normal car - Theresa mentioned that it was due to the recent floods and was waiting on an excavator to deal with the situation. Regardless it would have been nice to know there might be issues as Dad had to be dropped at the door due to health reasons, and we couldn't risk driving up the driveway again, so we asked for a refund. She did offer to put us in the correct cabin but refused any refund when we said we had to stay elsewhere due to accessibility concerns which I was pretty disappointed about. Would have loved to stay there properly which is unfortunate.