Hi there I stayed here on 11th-13th of May. I tried many times to contact you through air bnb messenger and didn’t receive one single response prior to my stay. So communication is below average and satisfactory.
We hired a porta cot for my 8 month old son and paid $20 per night for this and quite frankly I think that’s crazy considering the condition it was in. I was told that there would be a sheet placed in there for baby, no sheet was to be found , lucky I brought my own. The condition of the porta cot was so old , tattered and smelly I think it’s time to upgrade this if your charging $20 per night for one. You can buy brand new ones for a min $100!
The images of the room displayed on the listing was not the room we received. Very different and old, rusted, dirty , stained furniture. And the location of the room was on the second level next to reception, the room advertised was closer to pool and over looked pool and different furniture and Decor displayed.
The shower needs addressing as the water pools out into the toilet area and we had to constantly mop it up or lay towels out to clean the pooling of the water after we showered.
Very disappointed in the communication and then the state of the porta cot and how disgusting the furniture is on the balcony and dining table chairs. The couch is uncomfortable and the bed can definitely use a upgrade. Cmon simple upgrades for the price people pay per night can be the difference between a horrible stay , to a warm and inviting stay where people want to return. Please in future advertise the correct room for reference for guests to choose where they would like to stay accordingly. No body likes false advertisement. The apartment has good bones but unfortunately I won’t be returning as I was very disappointed and underwhelmed.