The property was absolutely filthy and needs maintenance. I was dismissed and ignored when I pointed out how dirty the apartment was. The toilets were dirty, hair on toilet seat, dusty dirty floor, dirty oven and air conditioning vents and fans caked in dust, chocolate wrappers in wardrobe. A cleaner eventually came in but missed most of what needed cleaning. Eventually the fellow who handled the keys came in to do a little more cleaning. I didn’t get an apology on the state of the apartment but was told that the dusty fans and air conditioning vents were cleaned 3 months ago. I have photos which I will be providing Airbnb on how disgusting they were. I was totally ignored by Caterina when I asked when someone was coming in to clean the oven. The carpets are old and smelly, the bed linen old and Bathroom towels were stained and worn. The washing machine was left full of dirty washing. The bathroom tiles need the grouting replaced and the tiles are cracked. I’m very disappointed.