Avoid at all costs! Yes, the resort is lovely, especially the pools. But our experience with the host Tricia has been like something out of a bad movie! Last time, she was fine. This time...
We got a few strange texts from her during our stay - some were gobbledygook - but just thought she was a bit odd. So when we got home, we were gobsmacked to receive a demand for $460, with her claiming that:
- we had an extra child - a little girl apparently - staying with us who drew on the wall in crayons and tore up leaves in the backyard (??!!!)
- we scratched chair legs and a doorframe
- we used extra electricity, so should pay the callout fee for electrician
- it took twice as long as usual to clean the apartment
- we returned the key late
None of this was true.
The weirdest claim was about the litle girl who the cleaners said they saw (they saw my 10yo son who Tricia knew about, we'd paid extra for etc and who does not use crayons!)
We had left the place clean and tidy (of course) and had done no damage to furniture or the doorway (of course).
I can only think that either these are new cleaners who noticed scratches on chair legs/doorframe and crayon marks behind the couch that had been there before and are also claiming extra time (??) Or that they are friends of tricia's who just made stuff up. I will never know I suppose.
The whole episode has been very weird. Thankfully, Airbnb has put a stop to it (though Tricia has been calling me every few days) but it has been offputting to deal with a host who is unravelling. Never again.