We loved the place but are disgusted with KingACC. The attempted to move us to an inferior location without telling us and just gave us the keys. Only on querying directions we found we were heading 1km away from our preferred location to what looked like social housing. On complaint they said we could stay the night at the downmarket place and finish the holiday in the place we had paid for. They said they had attempted to contact us but couldn't. Straight out lie. No missed phonecalls and no emails (checked spam and junk). The girl kept going back into the office to some coward in charge who refused to come out and left an inexperienced girl to face the music. We refused to stay in the 2nd class accomodation. We were told we would be refunded the night stay, which has not happened. Other people in Paradiso heard us and said KA are notoriously bad. I want my nights stay refunded and I would like to make a more detailed complaint to AirBNB.