upon checking in we were told we would be in a different apartment as there was a water leak in the apartment that we booked. The new apartment wasn't as nice as the one we had booked so we were moved back to the original apartment the next day once the leak was fixed.
We went on the experience a lot of issues with the apartment such as the dishwasher didn't work, the lights in the kitchen and entry area were flickering so we had to keep them off, the fan and lights in one bedroom kept turning off and on by themselves (assume the circuit was tripping?) which was most disruptive during the night when trying to sleep, the apartment was very dusty and as such it triggered me to have a mild asthma attack and flared my allergies for the duration of my stay.
We notified Tweed coast holidays of all of these issues, we were promised a call back from management which never happened. I phoned again and we were promised that one of the tweed coast holidays staff would come out to look at the property. They were a no-show with no communication and did not respond to subsequent calls from us.
The apartment itself was nice but I would not stay here again.