Jeanine was a very caring and approachable host. Unfortunately, due to severe weather, I had to cancel my booking in the Lilac room. Jeanine was very accommodating in trying to find a solution and approached Airbnb on my behalf. While the outcome was positive for me, it may not have been great for Jeanine in terms of her bookings, however she was happy to consider my needs first. I will definitely book with Jeanine when I eventually get to visit Byron.