The place and location is stunning. Right on the beach and a spacious house with a small pool.
However, staying over Christmas you’d expect everything to be ready due to limited office hours. Me and my friend were cooking Xmas dinner for 12 people and the gas ran out, subsequently ruining our Christmas dinner. I contacted the hosts who said someone would come out to replace the gas and they’d keep me updated. No one came.
This matter was resolved with Kingscliff accommodation who advised me that I ended up in direct contact with the owner as it was Xmas day. Upon checkout i met with KA’s manager and we were compensated adequately.
Another issue was the spa of the pool did not work.
For future guests, I’d recommend ensuring everything is there and ready, especially during public holidays.
Otherwise, the place and location is amazing and I’d recommend staying here.