Dianne answered all our communications quickly and we were very pleased with the house and its location which was close to everything in Grafton that we needed. The house was lovely, so much better than staying in an apartment or hotel. The only thing people need to be aware of is the proliferation of rainbow lorikeets in the nearby trees that woke those sleeping in the front bedrooms early in the morning, but that was easily fixed by earplugs from the local chemist. People in the back bedroom were not disturbed by the birds. Overall a great experience.