Congratulations to Oaks Santai and their staff, in particular Raul, Erica and Jessie. Their wonderful empathy, communication and service during our flood extended stay at your resort was exceptional. Besides the team going above and beyond the normal service, the resort is well appointed, good parking and the rooms are modern and clean even if the foams on the sofas need a bit of a change due to being used for many years I would say. Despite this the rooms had everything you could want from bathrooms and the well appointed kitchen and the entertainment system was great until the floods knocked it out of service. The pool and the proximity to the beach were also great...when it stops raining. The best part about the resort wasn't the resort it was the staff. They made all the difference.