This was our first time visiting Kingscliff.
We wanted to stay as close to the beach as possible, and this seemed to be the perfect location. It was conveniently located next to the town centre, but street parking was very limited.
The $100 cleaning fee was a bit much for a small 1-bedroom unit. The apartment windows faced the car port for the guest upstairs unit 3.
At 9:34 pm (NSW), the night before our check-in, the host texted apologising about damage to the entrance door (it was difficult to unlock) and toilet seat not in place due to a missing screw.
Next morning on the day of check-in, the host added by text that the screen door key was lost by the previous guest. It was not a nice surprise to hear, the day before and day of check-in.
Leonie was apologetic and arranged fixing the locks on Wed evening while we were checking in. On Thursday, she came back to fix the toilet seat, but the fastener was the wrong size. On Friday, she sent her friend to fix the toilet seat.
Leonie sent me texts every day. And every day she came to the unit; even her friend came to our unit while we were not there. We understand that she was trying her best, but she seemed to have forgotten that we were there on holiday, to relax.
Meanwhile, on Thursday, Leonie asked if we wanted to extend our stay, because of cancellation. Therefore, we rearranged our schedule and told her we would like to stay one more night.
Unfortunately, nearly four hours later, she sent me an apology saying that the room had now been rebooked by someone else. Apparently, she had not blocked the unit on Airbnb for us. This was very disappointing.
Not the best Airbnb stay, but at least we had a great time exploring Kingscliff!