The resort is very family friendly, the lagoon pool is a beautiful place to chill. My kids loved it .
The unit it self is very empty and very grubby, dinner plates were covered in chocolate, many kitchen items greasy and a weird brown substance on dining chair . The stove top was not working and the cutlery draw falls off every time you pull it out.
As it was Easter weekend there was no response to messages regarding these things, which is understandable, although they still did not respond on the Tuesday either .
I was very disappointed to find out I had to buy my own toilet paper and rubbish bags ( surprising for the price we paid ) especially when the stores were closed for most of the Easter weekend. A simple apology would’ve helped, as well as most importantly having this mentioned in the listing to avoid issues on arrival.
The resort is beautiful , it just feels like they don’t care about this unit and the people staying there .