Unfortunately we did not enjoy our stay at Farm & Cosy. We had planned to be there for 6 nights and were really excited because the pictures looked great and full of charm. We more than doubled our usual budget per night because we thought this place would be worth it. However upon arrival we noticed it really lacked the homey touches we have come to expect from an Airbnb. It stunk of fresh paint.
The beautiful floorboards in the photos have been pulled out leaving just a concrete floor. The bed was on wheels so every time you sat on it you’d move halfway across the room (there was no lock for the wheels either). The wifi connected but the internet connection was patchy at best. There’s also nowhere to put your clothes/unpack a little. Huge kitchen but no basic essentials like oil, salt, milk etc.
Things were broken. There’s no curtain on the kitchen window and people could see straight to the bed and to the bathroom - a genuine concern on a property where other people can be wandering around (a farm/cafe/grocery store is on the property)
But the real problem began when we woke up after the first night to find that a mouse had been chewing on our stuff overnight, including my husband’s phone case that had been sitting on the bed side table right next to us! It had also been on the kitchen bench and nibbled on some packaged foods, and my laptop charger. We then saw the mouse running around in the kitchen. Unfortunately there’s no door between the kitchen and living/bedroom so we couldn’t even contain the mouse to one area of the place.
We went to Kingscliff accommodation and told them about the situation and they said they would deal with it. That’s where communication from Janene & Kingscliff accommodation ended. They sent someone to set traps for the mouse but obviously that can take a while and that evening we watched as the mouse ran crazily around the place including all over our luggage and our bed. We also discovered a huntsman spider in the bathroom that was quite territorial when we wanted to use the toilet or shower and yet we didn’t have a broom or anything to get it down.
That second night was awful as we couldn’t sleep knowing the mouse was running around but we had nowhere else to go. This really ruined the first half of our holiday that was supposed to be a restful escape from work.
We decided the next morning to leave and book somewhere else and sent several messages to Janene which she rudely never responded to. Fortunately Airbnb gave us a full refund and we managed to find a wonderful place on the Gold Coast to flee to that day.
TLDR version: don’t stay here (which I have genuinely never said about an Airbnb before)