This place is beautiful & situated in a great spot where you have the peace & quiet of the back streets of Byron & just a short drive from the town centre. The place was large enough for a family of 8, including a child. He had a lot of space to run around & play. The pool is also an added bonus & the spa was great for those night time swims.
In saying this, there are a few things that put a bit of a dampener on our stay. The quality of the finishes is poor, sheets are terrible & chalky, the dishwasher while it stills works is falling apart, the pots & pans are old & the non stick is peeling on almost every pan. The decking out the back is rotting in places so the boards are very soft & when stepped the bend (it’s only a matter of time before someone gets hurt). The fridge in the guest house doesn’t work, also the lock on the guest house door is terrible & doesn’t provide proper security if someone is staying in there. There are no locks on the bathroom doors or bedrooms, so if you’re planning to stay you should be aware of this. When we arrived the play equipment was dirty, full of leaves & spider webs. They did offer to come & have it cleaned, however the sandpit had leave & sticks mixed through it & seemed as though it hadn’t been cleaned in a long time so it seemed pointless to have it cleaned. One last issue was that the owner had multiple personal packages delivered over the course of our stay, this made it very impersonal. As mentioned it was a lovely home at first glance, however there where a few things that where disappointing considering the amount we paid for the house & the fact that it’s advertised as a “hotel at Home” brand.
The staff where very responsive & informative. However most of the issues couldn’t be resolved during our stay, they are all issues that should have been attended to prior & is a part of the upkeep and maintenance of the property.
Once these issues are fixed & rectified, I would definitely recommend people to stay here.