Shelly was super easy to communicate with and left nothing to question. Extremely friendly and prompt responses etc. All info needed was given prior to arrival and also at the property. Beautiful little Byron beach shack, walking distance to tallows & the beautiful eats at the general store. We had one tiny problem with the television not working, but upon letting Shelley know, she offered to come straight over and have a look, which we declined as we literally spent so much time outside in and around Byron that we didn’t even need it. When the kids needed a rest we had our iPads anyway so no dramas. Only minor inconveniences with the property itself is the front bifold doors aren’t screened & there’s no ceiling fan or aircon in the lounge making it hot in summer as we had to shut off the doors early to keep mozzies out, shel left mozzi coils but they still seemed to love us! In the end we just shut the doors and pumped up the two aircons in the bedrooms which cooled it all down fine!