AVOID!! Pity, there is no zero star option as that would be my pick. Marion was a no-show. What was meant to be a relaxing getaway turned into a stressful experience. Check in process was to call Marion 30minutes prior to arrival which we adhered to. We called and emailed multiple times over a period of several hours with no response from Marion. By this stage, it was 7pm, getting dark and we had no options but to look for alternative accommodation. The only place open at this time of night was a backpackers. If they were full, we would have had to do the 3hour drive back home. When Marion finally called me back that night she said that she had decided to travel out of town. There was no compassion nor apology conveyed during that phone call for what she had put us through. Extremely disappointed and I hope that Airbnb will take serious action to ensure that no other guests will have to experience what we went through.