James and Ari were very welcoming. We had no problem finding the unit and it was exactly as described. Super clean with a lovely modern bathroom with constant hot water. It’s everything you need for a short stay with a kitchenette as well. My only concern for elderly and/or disabled would be the high step up into the bathroom. We are both elderly and my husband is disabled so it was difficult but not a deal breaker. Would highly recommend if you are visiting Lennox Heads.