The Nest was tidy and a very cool & cosy place. I didn't get to meet Kathleen, but she was very accommodating with regard to our requests. She was also very quick to respond whenever we had questions.
The apartment is at the top of a couple of stairs and it is small. We were 4 girls with huge luggages, so that wasn't convenient for us. But if you're a couple or a group (3 to 4) with just backpacks than it's perfect.