I just recently stayed at beach: air con room with Marion in Byron bay. I have a few issues I would like to bring forward. The host of the house was extremely rude. 1. On our last night she came out at around 9:30pm and told us we had to go to bed or we would be fined for $180, all we were doing was sit on the front deck having a conversation to some other travellers staying in the home as well. If she doesn’t want young travellers staying in her home then she needs to set an age range on her ad. 2. Check out time was 10 am and we were told that we could store our luggage in the luggage room when we go there and then when we came back from town she had moved our stuff outside. What if it rained or someone stole our stuff as this has our whole life in it at the moment 3. When we arrived back from town we asked if we could come in and get water and use the washroom, she said yes! My friend I’m travelling with then went to sit in the lounge room on the couch and Marion then got very rude to her and told her to get her feet off the couch which were not even on the couch, she was just leaning back on the couch then she told us we had to sit outside and not come back in. About 20-30 mins after that she sent me a very rude message in Airbnb message telling me that my friend is very rude and doesn’t appreciate her attitude, then told us we had 5 minutes to call someone to pick us up and she would be shutting off the wifi. We are two young girls traveling alone in a foreign country and we do not have cell phone plans so we rely on wifi to get around. We then had to scramble to find a place to stay until our bus and keep our luggage and had to pay extra now for that as well.
Lastly she said in the message said that no Airbnb that she had ever stayed in have let their guest hang out at the place after check out. I want to state that we have stayed in a bunch of different Airbnb’s in our time in Australia and they have all let us hang out in the common areas until our flights or buses, because they understand and sympathize. Marion was very unsympathetic and not understanding at all on the other hand about our situation. As well I want to point out that even if you stay in a hotel or hostel they allow you to store your luggage and hung out around the common areas until your transportation is there! They don’t just kick you out on the street!