App required review, asked for a genuine review and wouldn't let me skip this aspect. Pros: A cute guest house nice location! Just needs some TLC, updating and a bug bomb/fumigation. The bed is lovely and fans work . Shower is nice. Cons: Bitey bugs (mites) both guests bitten Bugs, spiders in corners of ceiling of all rooms and inside screens of guest house Food on kitchen floor (not clean) upon arrival. What I would think was a mouse dropping was also on kitchen floor when we arrived. Ant trail on kitchen counter. No kitchen trashbin. Made my own. Cigarette odors inside kitchen cupboard under sink Much more personal "stuff" cluttered in kitchen unlike photos provided of guest house Hosts' food filled "mini" refrigerator, barely usable. When inquired about it, she said "It's ours, I didn't know where to put it, help yourself" Freezer so encrusted with "frost" build up that it was unusable Day 2: Host's neglected, huge dead tree fell into neighbor's yard crushing his shed. He called me to come outside asking me to contact owner. Only when I mentioned this above issue did the host immediately get back to me. Was informed by their "helping hand" (Grahame) who "happened" on property when neighbor asked me to contact owner, that they would hire laborers to chainsaw downed tree. Which needed to be scheduled that next day. Tried to discuss issues with host as well as wanting to leave from mite bites. Even showed her "helping hand"/Grahame the pictures of the mouse dropping, food on floor and the actual bites on legs from sitting on couch. Host denied the issues! **I would think a host who was "unaware" of these issues would be eager to do fix, instead, she "cut and pasted' her "cancellation policy quote" and sent via text, also denying issues. ***Leading me to believe she was fully aware of these issues and was only concerned about the money. We couldn't fathom staying another night being bitten or having the bugs crawling on us or in our belongings.... left early, 2 nights instead of 4. With 2 nights barely sleeping, the thought of the day filled with laborers chainsawing her downed tree next to guest house/cottage was just too much. Opposite of a restful holiday. So we again contacted Host, told her we left and although inconvenient to have all our belongings packed in the car for 6-7 hours until different lodging became available, we were NOT being bitten and FINALLY found some relief. In all of this, no apology nor a refund was offered. Only response was denial and the "cut & paste" text of the "cancellation policy (portion covering refunds) needing to be more than 7 days notice". This is why I took the time to write this review. As well as for all those hosts out there who DO make sure their place is clean, bug free, amenities listed ARE available for guests to use (refrigerator). I am new to AirBnB, out of...