Davina was very friendly and helpful. Everything in the unit was great except the bed was not quite to our liking but everyone likes something different. We really appreciated the complimentary honey which was a wonderful surprise and it was nice to have a washing machine although we didn't use it. Great to have cooking facilities too which was a real bonus for us on Christmas morning to cook ham and pineapple in a pan. The selection of coffee and tea was great. Over all it was a nice place to stay. Thank you Davina. :)