The apartment was fine. The attitude not so much I think. The extra bed was not made at arrival, and we had to sleep in the same bed the first night. I was told I should have asked for it ahead, which I clearly did in the conversation right after booking.
The signs in the apartment about getting a big fine if we didn't bring down the garbage and empty the fridge and put the furniture back in please did definitely not make us feel welcome either.
Response was fast though when we needed it.