The communication was great throughout the whole process Sian and Jeremy were easily contactable and responded quickly. We enjoyed 4 nights at the tropical Vista, and didn't want to leave. We had 4 adults in our group however all bedrooms are doubles and there is ample space for 6. The house was clean with clean towels ready to use. It also had a guide to the local area that Sian and Jeremy had out together, it was the ideal location for exploring Byron bay.