Nicholas was an absolute dream! I booked this room as a surprise night away for my best friend and her boyfriend, and Nicholas liaised with me the whole time, providing extra information that I could then pass on to my friend's boyfriend so that he was fully clued in with what to expect. And they absolutely loved it! They could not stop raving about the room and the site in general, even saying that they decided between themselves that every time they're in Byron, they'll be staying here no matter what. Thank you again so much Nicholas, you made my best friend cry with happiness and I'm so grateful that everything went off without a hitch!