Location is great if you want something quiet and relaxing. However, the amenities provided don't equal the huge fee paid. We expected everything to be 5 star based on the almost $14 000 we paid for one weeks stay in January. Although COVID impacted our stay we still experienced a delayed check in time after we had already arrived due to the cleaners starting late and a less than enhanced clean was performed. Broken pool cues and ball pockets, broken Foosball table and no darts in the games room, which hadn't been cleaned at all. There are no lounge chairs by the pool, the clothes dryer was broken so we couldn't dry our clothes or towels, they offered no additional towels.
The separate studio where 2 of our children stayed hadn't been cleaned well at all as there were cobwebs around the bed and ants in the bed.
Some of the baking dishes were rusty and we had to supply our own toilet paper.
Now this might sound like small first word issues which they are, but when paying a premium price I expect premium offerings, not what we got.
They've dropped the ball here. Lower the fee or up your game to reflect the prices charged.