Reservation was confirmed and paid and we contacted the host numerous times, without success.
Arrived to check in at the time outlined and confirmed on Airbnb and after numerous attempts, made contact with the host, who advised that they had not seen the accommodation had been booked, and the apartment was not ready. When we questioned what to do, as we had a 3 month old waiting in the car with us, the host advised the property could not accommodate children, despite the listing stating children between 0-2 are welcome. We were not able to stay there, and had to source last minute accommodation elsewhere.
We then had to contact Airbnb to request a full refund.
Though the previous reviews of the host were all positive, we did not have the same positive experience.