Andy's communication was prompt and he provided fantastic explanations regarding directions and the use of amenities. The property is clearly undergoing renovation; however, this was disclosed during conversation with Andy after previous tennant issues. Despite this the home is unique and lovely! Particularly the main bedroom and spa area. Unfortunately upon our arrival we became aware that another person was residing on the property in a shed in very close proximity to thr main home. There is no curtains in the single bed bedroom and little to no curtains in the main bedroom/spa area which all face the shed and it's verandah. Andy advised that his caretaker resides in the shed after we contacted him to confirm. As we had booked the accommodation with the advertisement stating the property was "private and secluded" we decided that we were not happy with continuing our stay and both Andy and airbnb granted a refund on our remaining two nights that we booked. We did book a further night with Andy prior to our arrival which he requested a $115 additional bank transfer to pay for the night. Andy advised that he would refund this also;however, despite contacting him and being two weeks later we still have mot received the refund. Because of this and servicing fees we ended up paying over $420 for one nights accommodation. If the accommodation was actually private and secluded as advertised we would have continued our stay.