Appalling experience. Flies, odour, cockroaches, mouldy washing machine, broken appliances but because this wasn’t reported within 24hrs, despite it being Christmas Eve/Day and we didn’t want to spend our time fighting with hosts and airbnb over poor conditions. this does not fall within Airbnb’s guest refund policy. When asked to consider a a partial refund the hosts have been uncooperative. This is also presented as a premium property but it is far from it. Poor form all round from hosts, property and airbnb. Will be using hotels in future.