WARNING!!! – This house does not match the description or photos.
Booked this property for my father in laws 70th birthday with the family (10 people). The service initially received was helpful and the host very responsive.
Arriving at the property, it is very dilapidated with the condition far below what is portrayed through Airbnb. Very disappointing as it had good reviews. Whilst it is an aged property, this does not excuse the unsanitary condition it was in and it does not represent the cost of this accommodation.
- Dirty walls - stains and mould build up,
- Mould & damp build up on the beds/ bed frames,
- Kitchen has stains on the tiles, walls, mould on the ceilings & rust/ dirty stove top vents,
- Stained, dirty & ripped curtains/ blinds (falling off the hangings) in multiple bedrooms,
- Most bedrooms without storage,
- Sheets and towels are very tattered and need replacement.
- Main living area furniture damp & omitting musty smell.
Notified the host of the issues. The initial response was aggressive and then they were unresponsive & unwilling to communicate further.
We had to move to another property, the night before our organised 70th party. We did not stay one night at the property & paid up to $15,000.00. The host was unwilling to negotiate a refund. We had to go through Airbnb support to get a response & are still trying to get our money back. Horrible experience.