Steve was easy to deal with and helpful. The house is in a great location, very close to town and the beach. It has a fenced yard which was perfect for our small kids. There were 4 great bikes we had fun riding (we just used 1!) and there was a longboard too! The house is well equipped with everything you might need - laundry, bbq, vacuum, mops, towels, beach towels, linen, high chair, heaters/aircon and an enormous TV. The wifi connection worked really well too. The photos do make everything look bigger and more fancy than they are - the house is just a cute old weatherboard with a basic reno. Nothing's super fancy but it all does the job! A good house for a family.