Arrived to find apartment a complete bomb site, missing bed and curtains in second room, dirty/damp sheets and mattress protector rolled up in smelly ball on bed. Pillow in bathroom with toilet paper strewn over. Curtains,cutlery and junk all over floor and kitchen. Was asked by host on arrival to go stay in a hotel for a night and come back next day after driving nine hours from Sydney. Check in was 3pm host claimed she had lost her phone so couldn’t tell us room would not be ready on promised date. Host suggested my son sleep on the couch as second bedroom was missing the promised queen bed. This was air bnb experience from hell we were told by host to ignore the disgruntled woman in room next door to us that was refusing to leave. Felt completely uncomfortable and had no faith at all that host could have room ready even if we stayed in hotel for night. Did not feel safe staying with our son. Air bnb gave us a refund thankfully, we ended up needing to spend extra $2k booking last minute motel for a week had to pay $3400 for 3 star hotel as nothing was available such late notice which was also annoying as for the money it cost us could have booked something much nicer had we known in advance. Don’t know what we would have done had we not found last minute accomodation especially with our 9yr old son. Lesson learnt never to book an air bnb without reviews. Beware of this apartment I would never book here ever again, don’t want other families to experience this.