We originally booked (and had confirmed by AirBnB) different accommodation with Destination Byron Bay, however I contacted the host just prior to the holiday and was informed that the property we had booked was already taken. However we were given the choice of 2 different properties in Destination Byron Bay's portfolio. One was Indiah which was smaller than the original booking with a heated pool at a cheaper price, the other was a larger property which they offered to us at the price we had already paid.

We went for the smaller property at the cheaper price as this had a heated swimming pool, which we thought the kids would enjoy. We couldn't understand how the original accommodation that we thought we had booked was not available, and it seemed to be a method for the agent to let other accommodation in their portfolio that hadn't already been booked. I recommend that in future Destination Byron Bay is contacted as soon as the accommodation is booked, to ensure that the booking is secure, don't leave it until the last minute when you have fewer options.

Indiah was clean, basic and centrally located, the pool however turned out to be small and difficult to access from the apartment. As the apartment is on the ground floor it was dark and could be noisy, being directly next to the public carpark. We spent as little time as possible in the apartment as a result.