Tricia goes out of her way to help you out and make sure your needs marry up with what's provided. She met me early in the morning to take my bag as I came from the airport to go to a conference! Everything you could possibly need is stocked in the unit (I stayed in the studio); and the space is arranged and lit for maximum utility AND comfort. The amenities at Peppers are very good, and the beach so close. A wonderful experience.