New cottage with nice fittings and fixtures! However no soul and badly managed. No pictures on the walls, relatively noisy at night time (traffic on the free way) and no services included. During a ten day stay there was no cleaning and no change of linen/towels. There was no coffee, tea, milk, salt, pepper etc provided and no response to an e mail I sent the managers. The bed was in the wrong position such that the rising sun shone directly into our eyes with a blind that was only partially occlusive!
I got the impression that the managers were very casual in their approach and not particularly concerned about their customer's experience. It could have been so good but in fact it was very average and poor value for money.