This property is 10/10 for sure. It offers everything you need. Easy walk into Byron even with two 4 year old girls without a pram. You will certainly relax as soon as you arrive.
Unfortunately the pool was broken which was very disappointing when you have 3 active kids who wanted to swim everyday. The host wasn't aware that the pool was broken and advised that the pool was cold after we booked. The pool is listed as a solar heated pool but we were told "it will be cold it’s solar heated but won’t be hot enough to heat it too much." Even on a 23 degree day!
Post check out experience has been dreadful. If you don't make airbnb or the host aware of an issue, like a broken pool, during the stay then airbnb side with the host and no compensation will be entertained. Lesson learned, I now know more about solar heated pools then I ever did before so I should be able to spot when a pool is working and when it is not!
Communication with the concierge Jodie was terrific, even when we left the kids iPads at the property she was happy to collect them and send them back to Sydney.