We were extremely unhappy with this place and the inconvenience it has caused so far. First off the lack of communication when we were unable to check in until 2 hours after our check-in time was frustrating. It would have been ideal to know earlier that we had to wait an extra 2.5 hours. When we came inside we noticed that none of the air-conditioners work at all and there is only one remote with batteries in it. There are lamps with no bulbs, stains all over the sofa as you can see in the photos, there were spiders in the sheets, the garage doesn’t lock, there were bones left in the yard, sand on the couch, toilet only flushes every few uses, only one of the bedroom lights work in one of the bedrooms and the floors were still soaking wet when we walked into the house. My friends and I have been staying in multiple airbnb’s while waiting for the QLD borders to open as we are QLD residents so we know this condition is not up to standard. We also weren’t offered a free refund only a partial refund when we communicated with the office which was not exactly how we wanted to be compensated. As young adults who were unemployed at the time, having to still pay for a service that was not to standard was upsetting at the very least. As we left in such a rush to leave the place I accidentally left a box of clothes in the cupboard and after explaining where it was they said they couldn’t find it. Now almost 2 weeks later they have found it yet the communication on their behalf is still extremely lazy leaving us confused and worried about the whereabouts of our posessions. Unhappy customers.