Booked Apt 14, to have a quiet place with ocean views to mourn the recent death of my Mum. 4 days prior asked to select alternative apartment as owners wanted to stay the dates I booked. When I asked if the owners could be told that I’m going to mourn and specifically picked the ocean view apt if the could consider other dates, I was told that was not possible as it’s against their policy. I had been offered an apartment below which had no ocean views I had no choice but to take it with only 4 days to look for something else with flights and car booked, and in a state of mourning I wasn’t able to do so. Not being told that there’s a building across the road that has tradies working from early morning til afternoon was also a shock given there was no building in the photos online. The apartment itself was very clean, modern and lovely. The overall experience made me more distressed and made the mourning period worse rather than a place to escape and heal, which was my goal. I’m extremely disappointed with my experience.