Communication with Traci and Ray was flawless. They prepared the unit and even prepared the fireplace for me and provided clear arrival instructions even though I arrived late into the night. Well worth the experience staying here! Beautiful nature and scenery, it felt very peaceful and relaxing especially waking up to the sound of singing magpies and kookaburras and other farm animals. Grafton is only about a 20 min drive away if you are looking to go to the city for supplies, and the beaches are apparently even closer (though I didn't get to check them out). I hope to be back here again soon!