Scot and Vanessa replied promptly, let us drop off our luggage earlier than check-in time, and even had some supplied milk in the fridge for tea. The unit is attached to their home but we didn’t hear anything loud in the night we stayed there. Location was convenient for us in Pottsville where we were in between Byron Bay and the airport for a quick day trip. We thought the bed was comfy and everything was very clean. Thanks for having us.