Susan was a consummate host and made my parents feel very welcome on their weekend visit to me in Byron Bay. From the exquisite hand-picked furnishings and interiors to the basket of goodies with Byron Bay specialty products awaiting them, the Byron Cottage was a superb place for them to relax and unwind. Susan was a friendly kind host who was very helpful and unobtrusive. Awakening to the birdsong and casting our eyes over the beautiful lush view was a wonderful bonus. Susan was also able to extend my parents' check-out time by a couple of hours with no exra hassle as check-out time was so much earlier than their return flight, so we were able to pack up and leave in a more leisurely pace. My parents and I will definitely be recommending this place for friends and family ( :