The Peppers Resort was just lovely & we enjoyed that very much, however, regarding the apartment we found the following:
MICROWAVE: The writing on the front panel was worn and couldn't be read. The only setting was a 30-second cycle for reheating food.
DISHWASHER: We didn't realise that the dishwasher didn't work until we loaded up the machine to wash our dishes. The cycle was going on and on for more than 2 hours. The water was cold and it didn't use the soap, so we had to hand wash all our dishes.
PILLOWS: Some of the pillows on the bed were very lumpy like they had been through a washing machine & were very uncomfortable.
BATH TOWELS: The bath towels were only regular size (like you would give a child) and very thin. We were staying for 2 weeks and there were no other towels.
AIR CONDITIONER: This wasn't working well at all. It was either too cold (through the day) and wouldn't work at all through the nights, which made sleeping very uncomfortable as we had to swelter in the heat.
REPAIRS & MAINTENANCE: It was disappointing to read in the blue display book that repairs & maintenance reported would not be attended to while the unit was occupied.
OTHER POINTS: We weren't aware that this was a privately owned apartment which means that the unit wouldn't be serviced while we were there which was disappointing.
NO REFUND OR CREDIT OFFERED: Unfortunately, we had to leave early due to a family emergency only 4 days into our 14 day holiday. No refund or credit was offered. Had we booked directly with the Resort they would have at least given us a credit to be used at a later date.
All in all, our very first experience with Airbnb was very disappointing.