Caryn was professional in messages but I never met her personally during our trip. We picked the keys up from the property managers (key box) and returned them there at the end of the trip. The property is not as new as it appears in the photos and some of the rooms and balcony are not quite as expansive as they appear. The apartment was clean and tidy and nevertheless fulfilled all our needs. The property is in a great location for walking to the lighthouse and is a fairly easy walk into town or a cheap taxi. This was quite an impersonal experience compared to some of our other airbnb stays but otherwise ok. The apartment has undercover secure parking which was great.