Mili, Dan and their dog Alan were exceptionally hospitable, friendly and eager to ensure we had the greatest time in Byron Bay. The room was lovely, with top quality in everything; mattress, Manchester, towels and toiletries. Mili and Dan even provided us with snacks and drinks at no extra cost waiting for us when we arrived. The place looks amazing as well, designed and styled to look modern and nostalgic at the same time, it was a pleasure to come home to after a busy day. My partner and I had a wonderful time at Byron thanks to Mili and Dan and would recommend Shady Palms to everyone who has the opportunity to go! We will definitely make a return.