The location is perfect and the room was clean and cool. The bed was very comfortable.
However, my stay was overshadowed by the fact I was charged twice. And that the rack rate was $25 less than what I paid on Airbnb. When I tried to resolve both these situations I was told it was my fault I was charged twice because I shouldn’t have used the self-check-in (even though all the instructions I’d received had told me to do so). The woman then said, ‘if I’d been asked to pay again I would’ve checked inside’ implying that I was stupid. Truth is, I just thought my card details were being taken in case of damages.
When I asked to be refunded the higher amount I was refused and told they’d only refund me the lesser amount.
There are two other things that would stop me coming back is lack of mirror and bedside light in the room. Personally, I’d much prefer to have had these than a tv.