Mandy and Guy were very friendly and helpful. The room is located through the main door to the house (using a keycode) and down a small set of stairs, so it sits below and separate from the main house. The separating floor is not concrete so you can hear sound from above as people move about, but it certainly was a peaceful comfortable stay.The apartment is a close stroll to an excellent beach which then enable you to stroll further along the beach and/or swim in a sheltered bay. Magnificent. Port Macquarie is also a great location if you drive an EV as there are three charging stations near the highway.