Karen was very helpful throughout our stay, allowing us an earlier check in and responding quickly to all of our messages. I left behind a backpack by mistake and Karen was very helpful with informing me and arranging for me to retrieve it. The place itself was exactly as described, the property was clean and tidy and the kitchen was fully stocked with loads of herbs and spices for us to use. I would 100% recommend staying here, it was excellent value for money.