The apartment had not been vacuumed, mopped and the bathroom hadn’t been cleaned properly.
There was a layer of dust over everything in the kitchen from the owners installing new features and not sending the cleaning crew in after. It was clear to me that “covid safe” practices are not in place to ensure guest safety.
I found dealing with the host to be difficult and response times from them varied greatly. The host did not go that extra step to make sure the rest of our stay was made better for me and my family.
Only one remedy was offered which I couldn’t accept because it didn’t suit my families circumstance to which host then wiped their hands clean of any responsibility.