Ken is new as a host on Airbnb I believe, so I think he should be cut some slack with my response. The main reason for this poor review is an unpleasant smell that was overpowering in the unit that seemed to be coming from the carpet. The carpet was covered by a rattan mat but this did nothing to help the smell. Secondly there was no top sheet on the bed which meant that the very warm quilt, when removed, left no cover at all. Thirdly, the towels were completely threadbare and it was hard to imagine where they were purchased or used before coming to this unit.
I think this could be a reasonable family unit if some money was spent to add some modest value.