The place is very nice. However the communication is very confusing resulting in a unpleasant aftertaste when I left.
This is my first airbnb stay. When I book, it was listed as krystel as the contact person, so I saved her number in case I need to reach her. I also sms her to tell her it's my first airbnb stay and need her guidance on things. No reply. Called became voicemail.
However someone else called Gloria email me later and say to call her when I reach. Then again later they email me to say they are leaving the key somewhere. So confusing. Never met the host nor the Gloria when checking in.
On the last day, we were cooking breakfast around 10 and a stranger knock on our door. Apparently it was the cleaning guy and he told us we have to get out now. I'm surprised as when I book, the front page said flexible check out time. And Gloria did not states the check in and checkout time in their email. Hence I called Gloria and she told me I have to get out asap. I asked if i can finish my breakfast and she say yes but you have to get out straight after that.
Anyhow me n my friends rush to move our things from 3 rooms to 1 room so that the guy can clean the 2 rooms first. Then we rush to finish up our breakfast and clean up the plates and the kitchen for them. When I step into 3rd room, I saw a group of people (3pax) in the 3rd room. My friend's jacket which was on the bed was thrown on the floor. My luggage was also removed and put on the floor. When Gloria saw me, she just said oh we need to change the sheets so ur things are on the floor. Thereafter it was as if I'm not in the room. They only talk to each other, arguing about some phone things.
I felt like I was in a war zone trying to escape for my life and felt NOT welcome at all.
Although the place is nice, I do wish the communication is better and whoever is taking care of the rental for the host would be more customer friendly.