Perfect location and the house was clean, tidy and had all the amenities needed. It also had a lovely balcony which meant we can still outside when it rained. Check in with the real estate managing the property was a problem though. An hour and a half after the scheduled checkin (3pm), I still hadn’t received my lockbox code. When I called to check if the house was ready, I waited on hold for over 20mins for someone to respond. When they did, the person was rude and inconsiderate but gave me my code and told me the house was ready. As I rocked up to the house, I received an SMS with the code and advice that the house was ready. It was 5pm at that point. We found the door open and the cleaners still there. They advised the house wouldn’t be ready for another hour. I understand that this was a busy time of the year, however we were in town since the morning, and waiting till 6pm with kids was not pleasant. Had we been notified or kept updated, we may have been able to plan better.