Unbelievably rude host, and dirty room
When my partner and I checked in we weren't happy with the cleanliness level of the room. The toilet wasn't clean (covered in hairs and dust, toilet paper in the toilet as though it hadn't been flushed after use, and the hinges stained brown), mould on the bottom of the shower, the kettle was filthy, dust everywhere, on the bedding there was dirt and a big clump of hair, the microwave had crusty food in it, there were dirty marks all over the blinds and the walls. The biggest issue was how rude Adele was when I messaged her and told her that I wasn't comfortable with the room, she was so unbelievaly rude to me I was shocked. She literally told me I was being picky and essentially said to get over it, when I told her I had to clean the toilet before I was comfortable using it, her reply was "lol", i couldn't believe how unprofessional she was. I've stayed in a lot of airbnbs and I've never had to leave before, or deal with such a rude host.