Arriving to find faeces in the toilet and pubic hair on the bathroom floor apart from other things was not what we expected on our arrival. The apartment had not been cleaned, which was extremely upsetting and not acceptable. The apartment itself is in a fantastic position. It is very tired and could do with some maintenance. The verticals in the two bed rooms have mould all over them. The main floor is just varnished yellow tongue. The staff from Elders did try there hardest to fix the problem as best they could and found a cleaner to come and to a quick clean.