The actual house and location was great but we found the house was missing a lot of things that most Air BnB’s we’ve used have had. For example, almost no toilet paper, dishwashing tablets & cleaning products, no tea bags, no towels, no bath mats (this was dangerous), no oil etc etc. I understand you can’t expect a fully stocked place but this place was pretty much empty. We’ve stayed in heaps of Air BnB’s and this was by far the most empty. I think it would be useful to point out in the ad that the place is empty and you have to pretty much bring everything you can think of.
Getting a text message at 10:15am to tell us we’re late with checking out puts a sour taste in your mouth when you’re trying to clean the place (while dealing with a dog and baby) without a vacuum cleaner.
Overall we had a great trip, but you can tell these agents are running a tight ship and it doesn’t feel as personal as some of the other owners we’ve dealt with.