Overall we had a lovely stay at this place and the location was excellent on a beautiful property. The fire place was great and we loved this. We also loved using the spa. The host was quick to help us when we had difficulty with the power to the spa which was appreciated.
Unfortunately during our stay there were a few dramas I believe with some renovations to the main bathroom. Including, no bath and most importantly no door to the bathroom. This was quite an issue as we had 5 adults and 2 toddlers with us and only the ensuite had a door but was in one of the bedrooms. It made things difficult with the kids and meant that if anyone used that bathroom it was kind of on display for the whole lounge area. The host communicated the lack of vanity and bath facility in this bathroom at the time of check in via text message but did forget to mention the door. She was apologetic for the lack of a main bathroom.
The door was left leaning against the wall which was a huge safety hazard, especially with small children.
We found out once at the house that the advertised washing machine also wasn’t available for use, which for a weekend wouldn’t usually matter too much but having small children make it’s difficult, the host offered to do a load of washing for us which was appreciated. It did mean however that we couldn’t wash our towels, tea towels, bedding etc for check out. There was also no vacuum available for clean up. It just meant that we tried our best to clean the house on departure but weren’t able to do so at the standard we would have liked.
I sent a text message to the host on departure thanking her for the stay and explaining how we had left the house unable to vacuum (but had swept) and had stripped the bedding in preparation to be washed. However, unfortunately, I did not hear back from her to say thank you or for our understanding of all the issues in the house.