We booked the apartment last minute and it was the closest to our friends and family which were also staying in town.
Due to its proximity to our friends, we disregarded the low rating and negative reviews.
The apartment is close to town and the check in is straight forward.
We had a very short and passing encounter with the ladies working in the office and over the phone. They were lovely and polite.
The apartment is quite old and requires a major uplift. There are no special touches anywhere, the place has no personality. It's full of terrible decor and old appliances.
The apartment was quite filthy when we arrived. The surfaces were very dusty and dirty.
There were no lights in the bunk bedroom and no lights in the garage.
We ended up damaging our car attempting to navigate into the tiny parking garage in complete darkness.
We communicated our grievances to the managing agency twice via Airbnb messaging and texts. We were told they'll attend to it but nothing happened. It would've been appreciated if we were notified that they will not or could not get it done. The complete darkness in the garage made it a pain to park.
We couldn't change the garage lights due to the high ceilings and electric port seemed damaged.
For the fun of it, the laundry room had water backwashing to the floor via the floor...
The policy of charging $30 per single sheets and $40 per double is just greedy.
We understand the costs associated with short term rentals as we own more than a dozen. But with this listing it's seems greedy as it's such an average dwelling.
We would not recommend the apartment for families with little children. The rails on this first floor apartment are very low and pose a real safety hazard.
All in all there were several issues.
The apartment is not comfortable or set up for longer than a one night stay for a couple.
For the managing agency:
Better communication, cleaning procedures and regular maintenance would greatly improve the way this apartment is precived.
To the owners:
Spend a bit of money on updating the apartment and add some special touches. You'd name more money and people would feel they enjoyed it more.