My family and I (with my parents from overseas) were very much looking forward to this trip and spend 10 days at Coconut house.
Unfortunately, the house was disappointing. What was most disappointing about our stay was the gap between our expectations and reality when it came to location. The description stated that the beach was a 2 minute walk from the house. In reality it was at least a 10-15 minute trip. No doubt it was not far to the beach but not as close as 2 minutes walk would suggest.
Now I know that doesn’t sound like much of a difference, however this was a practical difference. My father (an obsessive fisherman) wanted to be fishing regularly. With a 2 minute proximity, we imagined he could frequently pop out to the beach while we were at the house. The reality was he would have to pack up his gear and trek off to the beach. There was no popping back and forth if he forgot something for example.
The other significant disappointment was that the house simply wasn’t prepared for guests. It wasn’t clean; kitchen, bathrooms and outdoor table settings were dirty. Many amenities listed on the house description were not working or dysfunctional; such as the BBQ, stove, dishwasher, fridge/ freezer), several light globes were not working (above dining table, bathrooms, kitchen) etc. The interiors were also overrun with pests such as cockroaches, mice etc. A few are expected being in the Australian bush but it seemed like a lot, even by these standards.
All small inconveniences on their own but combined left something of a deflated experience. This is more pronounced when your paying peak prices that are consistent with renting a beach house through an agency.
Overall its a very nice house with great potential and I can imagine it being a great holiday with just a bit more care and preparation being made by the owner prior to guests arrival. Kylie is lovely and the communication was great, everything was handled well leading up to the holiday. It was just a let down once we got there. Kylie agreed to reimburse the cleaning cost which we appreciated.