Gloria and I spoke a lot up to and including the date of my check in as I got stuck in Taree due to the flooding in Northern NSW. She was so helpful and also allowed me to move my booking back two days without any hesitation. It made a huge difference to the stress of not getting here when I had planned and allowed me to extend my stay for the missed days. Thx so much - boo and I will def be back 👍🏼😊