Great location, beautiful and clean house with stunning views.
We had a few issues unfortunately:
The prices were significantly more expensive than what was shown in the calendar ($270 instead of $170), the host blamed the software they use and didn’t feel that they should do something about it (give a discount / compensation in any ways).
The check-in information we received was incorrect. The agency where we were supposed to pick up the keys was closed and there wasn’t any information about self check-in. The contact numbers shown in the profile were all disconnect - this is simply unacceptable from a professional host / company with the amount of listings they have.
Communication: they send out a bunch of automated messages, but they seem to be useless and can’t substitute proper two way communication.
All in all the house and the location is unbeatable, the service from Pacific Palms is shocking.