For our first Airbnb experience we were pleasantly surprised, thanks to our visit at The Bales we are itching to use airbnb again. From the get go Sarah's contact with us was friendly and very informative she gave us great directions and offered ideas for things to do. Marty met her personally (i was napping in the most comfortable bed ever) and said she was a delight to met. We both met Charlie breifly as we were leaving he was friendly and much like Sarah, a delight. The cottage itself was beautiful, it had all the creature comforts and special touches for a very relaxing and enjoyable stay. I'd recommend The Bales to everyone, you won't be disappointed!