Absolutely horrific. Not anywhere near a "cottage". And I feel totally "ripped off". I paid for a two bedroom cottage and barely got the use of one small room because to get to the other "rooms" one had to go outside the building.
You advertised this as a cottage when in fact it is nothing more than a row of stables with a window and door added.
The toilet brush was left in the sink that is meant to be used for cleaning dishes; there is no key to lock the bedroom door so no personal security; the bathroom door has a glass insert with just a piece of lace meant to provide privacy whilst standing there naked behind a door that also doesn't lock.
Due to extreme Covid restrictions the Host was asked to provide a zero personal contact check in and Mum had barely parked the car when she were arrived and stood within a few feet.
I shall be making a complaint to Airbnb and requesting a refund of 50%. Especially given that I told you that when the host was told that one guest wasn't coming, the host did not explain at that time, which would have been appropriate, that the fee should be reduced accordingly.
This is the absolute worst Airbnb experience ever - and I run my own Airbnb which has received five star ratings all the way.