Lots of rules emailed through, many in capitals and in red, including threats of funds taken from your bond. Not exactly a welcoming letter. It was also stated in the letter that we should document any issues and call a cleaner to sort those out, if she is in town. As a result of all the rules I expected a pristine property, instead we found damage to the kitchen cupboards, including a missing draw, damage to the flooring, huge tears in the furniture, over 30cm long. I also pulled out a spare blanket and it was stained. I wouldn't recommend the experience.