Shocking experience especially as recent reviews were positive! I booked this entire place several months ago to stay overnight with our young family. Unfortunately the host clearly had signs of someone else still living there (and had double booked us I think in retrospect but just could not admit it. )
We contacted her just before arriving as we realised she had not given us any instructions into the property. There was a delay in her response. The rooms were as pictured ( not modern but clean and functional ) but actually it had a thick layer of dust on every surface and cobwebs and dust balls in all useable and visible corners , skirting, window sills and bedside tables. The place smelled of dust and a musty place. The beds had been slept in with traces of hair in them as did the bath. The fridge and freezer had food in them also. We had trouble getting hold of the host to try and access the property before all this but now I can only think that she had actually forgotten we had booked this place several months ago to stay in and not cancelled or told us! We went in saw the above and i called the host straight away whilst taking the rest of my family straight out back to the car in the heat as I didn’t want them breathing this air. I spoke to the host who could not come and see it herself or offer a solution. She said she had paid for a cleaner but let’s be honest I think someone was clearly lying here and we have what we saw pictured and on film which I informed the host of before I did it. It was nearing 5pm and yet even with my small family I was not prepared for us to stay in such a unliveable place even for one night, we requested the host and Airbnb for a full refund that the latter granted but we are yet to receive it. I will chase!