Communication with Danielle was easy and we had no problems checking in. The apartment is new and very clean with many design elements, not always practical! The apartment is part of their new home about 5 KM outside Port Macquarie near a beautiful forest and very quiet, but you need a car to reach shops and restaurants. I can certainly recommend it as an option to a hotel room with tea and coffee making facilities for a night as there is no living room or cooking facilities.