This was our first stay at an Airbnb and we were disappointed that the “newly renovated” apartment and photos on the website weren’t what we experienced of the actual accommodation. While the apartment may have had some renovation it was mostly cosmetic, and the apartment was old and tired and didn’t seem overly clean or cared for.
We are from down south and are used to cold weather but the apartment was sooo cold! There was only a light summer duvet supplied so we had to ask for extra blankets. The main heater was old and quite noisy and we could not get the heater in the main bedroom to work (plus it did not have instructions). David did provide extra duvets and heaters which we made good use of. There were a few other issues that we have raised with David privately.
That said, it was a quiet area looking onto a nature reserve and David was very attentive and helpful with our requests during the stay.