We arrived on a 41 degree Celcius day, so Natalia had opened all the windows and turned the fans on to try and cool us down. Fortunately it cooled down during the night! We did not meet Natalia, but the unit was spotlessly clean, and the beds were notably comfortable- all the guests commented on this. The unit is located across the road from Shelly Beach, although it requires a fair walk down to the beach. If you have a car, it is only minutes to all the great beaches and all the restaurants. Altogether a great stay, and no complaints from us!