Chris is an excellent communicator. The apartment was in a quiet area of the resort. Usually we do a thorough clean ourselves before leaving a property butbonbthis occasion we had a family emergency and had to leave in a rush. The whole apartment was left clean, we took out the rubbish and left behind unused and unopened food items like we normally do for the cleaners or most Airbnb properties us it as a pay it forward system. The dishes were clean but we didn't put them in the washer unfortunately due to we had to leave in a rush but we feel we did our best given the circumstances.