upon arrival at elders the staff were very friendly and helpful. after picking up keys we then arrived at the holiday house/apartment, it was welcoming and looked clean however on closer inspection had to wash all the cutlery before use, we had to wash all the pots before use because you could physically see the oil film in the bottom of the pots, egg white was left on the frying pan, when it was time to go to bed we pulled back the sheets and we had to strip and wash all the bedding because we found hair, food crumbs and stains in the sheets, this was in the main bedroom down stairs and hair was found in the two single beds upstairs. we have used air bnb many times before and this was by far the most dirtiest.