Janine was very flexible and welcoming when we were delayed in our arrival and had put on the heater for us. There was lovely fruit, home made cakes, and a range of breakfast foods, tea and coffee. Beds were comfy and towels soft. The apartment is quaint, rustic and quiet, in a private house, fine for a couple, with a child, or two friends (although there is no door between the two rooms, just an open archway). The shower over the sunken bath is fantastic, hot and strong. The couch is on an open veranda (with plastic blinds to keep out the rain), would be great in summer overlooking the pool. Great for a night visiting friends in Bellingen after business in Coff's.