Amazing location, clean & superb property once you get in ! We had booked for 2 nights for 4 people with access to the entire house. Property has a new 1 week old digital lock which was faulty and locked the family out on second entry, with all our belongings including car keys. Did not get access until after 10 pm with the assistance of the locksmith (locksmith confirmed no physical damage). We had visitors over who were due to leave the property at 6 pm, but were locked out until after 10 pm with no access to car keys. Unfortunately they had to stay the evening with the same clothes they came in as it was too late to drive the 3 hours home. Above all this, we were asked to leave the same night as the front door could not be opened from the outside (just inside), which the host agreed to allow us to remain after some negotiation, but we had to leave the following morning with a verbal OK to a refund for the remaining night. We left the following morning and we have had our refund request declined.
So basically, we stayed for under 12 hours, had a poor experience, paid double over a faulty digital lock - my suggestion would be once you get access to the home, just chock the door and leave it open ! The above is fact as at the date of posting. If the Digital Lock was operational, we would have honoured the original agreement i.e. 4 guests, entire house.