The location was beautiful, a short stroll to the beach, a beautiful outdoor deck was enjoyed by all guests unfortunately for our visit we encountered multiple issues which could have been avoided if maintenance was regularly undertaken
To Susan's credit she responded to the issues but with the number & seriousness of them & having young children in our group & myself having mobility issues the suggestions were unrealistic & one totally unacceptable.
For the price paid & given the label of being "luxury " accommodation, unfortunately, we can't agree with the rating nor price.
I'm sure that future visitors will have a lovely time as the accommodation is lovely but as we had to deal with maintenance issues arising phone calls to get them sorted & then trades to do so it did not make for a relaxing Easter.
Again, to Susan's credit she responded & assisted well but 4 of the 5 issues which we encountered should just NOT happen in 'luxury '. Compensation offered was appreciated but