South West Rocks is lovely but this listing was a bit disappointing. First impressions mean a lot, and when we accessed the property, there was no arrival essentials (1 x toilet roll for two toilets). So, no small amount of tea, coffee, milk, sugar etc., which of course isn't essential but little gestures mean a lot these days. Far worse was we went straight to the back verandah to check the BBQ, which we like to use, and it was disgusting. hadn't been used for an age and was not just rusted but had mould and rat type droppings on it. totally unusable. the wooden floorboards seemed like they hadn't been swept or mopped for yonks. our feet were black after walking on them. the recliners are old and very difficult to close after opening. cups in the cupboard needed washing. the hose is nice but needs some TLC. some credit to Elders, they did their best to respond to our concerns, but really, that shouldn't be necessary. A big thank you to Rod at Airbnb, who responded professionally, quickly and with care when we registered our complaint, and achieved as good as result as we could of expected.