Clare was easy to communicate with and very accommodating.
Pros:
Spacious living area
Comfy bed and lounge
Great kitchen
Nice pool
Great location
Close parking and felt safe in the complex
Cons:
No air-conditioning (we didn't think to ask before booking)
Noisy construction that starts at 6am!
Dated bathroom (which was left dirty by cleaner but Clare reimbursed the cleaning fee which was nice)
No iron (although Clare offered to buy one when I brought this to her attention - it's her brother's bachelor)
Couldn't leave the lounge door open as the neighbour must smoke like a chimney and it filled the apartment

Overall, we had an okay stay. It was very hot during our visit to Coffs so no air-con was a bit of an issue. I feel this place has great potential and a lovely host.