Anais is very friendly and easy to talk to. Communication was great. The room is cozy, the bed is very comfortable as is the memory foam pillow. Neighborhood is nice and quiet and feels safe. There is a/c in the main living areas of the home but not in the bedroom, however Anais provided me with a fan (there was a heat wave when I stayed there, which also lead to a windstorm one night so if you're a light sleeper you may need earplugs if one of those occurs). Location is great, 10 minute Uber/taxi/drive to the airport, bus stop 5 minutes away into the city (just make sure to catch the last one back in the evening or take an Uber, and Sundays the bus service is limited, however Anais was flexible with checkout so that worked out for me for catching the bus). Just a 5 minute walk to a grocery store and other amenities. Place is very clean and has everything you could need.