Unfortunately my worst airbnb yet. I will point out we were moved to the unit next door not this one as booked. Which was no problem, they were supposedto be exactlythe same. We were driving through and arrived very late around 9pm. Check in was easy as the before communicationwas perfect. When we walked through the door we knew that we couldn't stay. I have a 10 month old baby and the floors were not cleaned. Maybe the cleaner forgot on her way out? I understand things sometimes get missed but the chipboard kitchen cupboards had been flaking on the floor with little saw dust piles. There were mice in the unit and quite a large amount of mice poo, floors, bedside tables across the top of the bed and of course floors. One alive mouse stuck in the sink and one in the bedroom cupboard. Mice are sometimes unavoidable and I do understand what living in a mice plague is like. The property was cleaned days before we went in. I just wish it had of been checked the day we had booked. The host didn't answer the phone call that night, she did text asking what's wrong? I answered, then no reply. We were stranded as everything else was booked out. Spent two hours with Air bnb trying to get anywhere to stay. They had to try the host for a refund too. Air bnb refunded us instantly which is very good service. Ended up having to drive through the night with a baby from Kalgoorlie to Port Hedland. With so many good reviews I hope this doesn't happen to anyone else.