Booked on behalf of a business. Extremely difficult getting hold of April for getting check in information which was extremely stressful for our workers as they were left in Kalgoorlie with no confirmation of access without any response for hours that we could actually get into the airbnb and with no alternatives to stay in the area. Then the rusty gate also fell apart as it wasn't structurally sound adding to further stress. We should have communicated better from our end about the gate falling apart, but her communication wasn't any better. If she cannot run or maintain per properly to host people she shouldn't be doing this.