Dishonest host – stay away! Honesty and trust are critical part of foundation for Airbnb to work, I would highly recommend to stay elsewhere, especially if you may need AC or heating during your stay.
The host has listed Air Con as an amenity knowingly that the 3 portable ACs don’t work. They are not installed with required exhaust pipe fitted to outside to work properly, which is clearly described in the instruction manuals (found on-line). Without exhaust going outside, both cold and hot air is released in the house, so neither AC nor heating functions work properly – basic physics/science.
When we discovered AC not working under 38C summer heat and called Maggie, her initial response was that they were working before (which was not possible). But when she realised that we were not buying her story, she quickly came over with a new Evaporative Cooler (not AC, more like a short/low power fan). Finally, she admitted that it was too expensive in Australia (vs China, Maggie’s reference point) to put in proper AC or exhaust pipes fitting through walls or windows, so the portable ACs never worked as they supposed to.
We booked the “Entire Place” and paid the same cleaning fees as more than two people, but when we arrived, only 1 of 3 bedroom was open, and Maggie refused to open the doors of the other 2 bedrooms. With non-working AC under 38C heat, by opening 2nd bedroom door could have helped with some airflow.
If we knew that ‘Entire Place’ for 2 people meant 1 bedroom with no working AC & little air flow, we definitely would not have booked the place. We also pointed out to Maggie that it was not appropriate to list her place as “Beachfront”, “Waterfront” and “Lake Access”, and they are still listed today (1 week after our stay), so is AC.
Deception and dishonesty maybe more common practice in some countries/cultures, but it’s not acceptable on Airbnb.