I made a mistake with the booking and Phoebe was very understanding and generous with her offer for us to stay at this nice central flat.
Flat is walking distance to the city centre.
Clean flat with extra amenities such as towels and shower gel - nice touch. Really convenient to have good quality washing machine and dryer with complimentary washing defergent. Phoebe on the whole was good with communication and helped us promptly when the oven stopped working.
One point which really ruined our stay was that we were staying in the winter and the only heater (air con machine) is on the third floor, and given that heat rises it never heated the middle or downstairs floors so we were freezing the whole time and had to go out and buy hot water bottles.
Disappointed that we paid extra for airport transfer after a 24hrs of travelling from the UK, gave details of flight, confirmed with Phoebe again the day before, then no one turned up and Phoebe was unreachable. 2 hours later her husband did come but didn't give an explanation as to why they didn't show.
Otherwise Phoebe and her husband are fantastic hosts.