Joseph was quick to reply to any enquiries. The house is a great size for larger groups and it was good to be able to take our little dog. The house is somewhat dated, but is in pretty good condition. Would recommend you take your own pillow, and an iron should you need one. Otherwise, a very well appointed and spacious house. Also, I had left something there and Joseph was very accommodating in arranging postage of item to me - nothing seemed too much trouble.