A credit to the owners for providing a wonderfully equipped house, great location. My experience with Exclusiveescapes wasn’t one to remember. It was all about business on every contact, no warmth or engagement with us as guests. When I asked was it just a mistake in the listing that there was no smoke alarm the response was curt, saying I don’t know where you got that from. (Smoke alarm was crossed out on the listing). Upon receiving a message saying not all hosts provide extra blankets we may want to bring our own, I responded can you please check our property specifically as we didn’t have room in our car. I received the same generic email as I first received so it took another message to ask could you please find out specifically about our house.
I called re firewood and your staff said there’s wood for 2 nights. We booked for 3.
The house was great but my booking experience wasn’t that great.