This was my first time using Airbnb and Ro was extremely helpful, she went out of her way to help us. Communication was excellent and she was available to contact easily. Ro sent us suggestions of parks for our grandchildren in the area. We were so looking forward to our stay, but unfortunately as we pulled up to the gorgeous beach cottage, we were put into lockdown in Perth and never got to step inside what looked like the perfect place for us and our fur baby to stay. Ro is so lovely to deal with and we are keen to stay again as soon as we can. Thank you Ro for all your help.