The location is fabulous with superb views and easy walking to all the local eateries, pubs and shops. Mandurah itself was fabulous. The lounges and bed were very comfortable, linen was clean and quality, and the appliances terrific. The unit itself was impersonal, like a hotel room, and the “starter pack” of tea, coffee and milk was minimal and basic, rather than generous.
All communication was with the managing company and heavily slanted toward the rules and penalties for not sticking to them. Not at all warm or welcoming as has been our AirBnB experience in the past. This was also the tone of the signs in the building itself.
As another reviewer noted, having to collect keys from another address is a bit of a pain, especially when that office has pretty limited opening hours.
But given the security set up of the building, I can’t really see how else they could manage keys.
Our stay was marred by multiple, irritating inconveniences - firstly finding a van parked across both our allocated parking bays, then finding the remote for ceiling to floor blinds not working - unfortunately this was outside office hours, so no privacy overnight - then there were incorrect written instructions about how to leave keys on early checkout, resulting in us having to hang around to return our keys and disrupting our plans for the day. Not a great way to end the stay.
We could add to this, being woken at 7am on the first morning by incredibly loud mowing and whipper snipping outside - but we recognise this was not something the owner/manager could control.
This should have been great stay, but was instead disappointing.