Our stay at JJ and Ash's place was leagues beyond what we expected. While we already knew that the location and the home itself was lovely, we weren't prepared for the kindness and hospitality offered.
Upon arrival (which was immensely easy given clear directions and a lockbox for self-entry), we found a bottle of local wine and chocolate waiting for us. The house was stocked with coffee, tea, local yogurt, milk, and granola. While these staples are great for a low-key breakfast, the selections made were premium and it showed.
Everything in the house was easy to find (demarcated by some very cute Scrabble pieces), including maps, postcards, and household goods like laundry or dish detergent. What struck me while staying here, each time I had a thought about something I'd forgotten or needed, I'd check a drawer and it would be there. They truly thought of everything.
As for communication, there was almost zero lag between emails. If I had a question, I'd get a nearly immediate response. One night, when it was unseasonably hot, I asked if there was a fan in the house. Within the hour, one was magically delivered to us (thanks guys!).
I can't stress enough how beautiful this home is. The open air craftsmanship and attention to detail almost makes you want to stay in the home all vacation, which is saying something given the world class vineyards and beaches locally. Also, the proximity to town was such a gift. While we had a car, we almost never used it -- downtown was only a 5-10 minute walk away.
In a nutshell, it's hard to say what was better: the accommodations or the band-over-backwards hospitality that was given to us. We were truly spoiled in Margaret River and already can't wait to get back.