Melinda was great to communicate with and gave us great instructions to find the villa and key.We found a few items that weren’t working and reported to her,she did try to replace for us but due to remote location it didn’t happen in our three day stay.The tin opener was bent and dirty(rusty) and the toaster was dirty and had loose screws ,because we had no open restaurant on site during our stay and no facilities close by to eat out,it was very important that everything worked.You have to self cater,I would have appreciated that everything worked,perhaps all utensils need to be checked for other guests.The air con was being replaced as we left in the main bedroom,we realised this too wasn’t working but obviously Melinda had taken care of this.