Gemma was so kind and accommodating. Communication is key and Gemma has definitely got that part covered! Response times are really quick and if you have any questions or concerns regarding your stay, Gemma will be more than happy to assist or provide alternative options. My family and I had such a pleasant experience - the Airbnb was extremely tidy and cosy which is what we needed for the long weekend. Highly recommend Gemma’s unit for the reasons above and bonus points for being so close to Albany town.