We enjoyed four nights at Sophies. Although we did not meet her, she was very prompt to reply messages. The apartment is very practical. The beds and sheets were very good quality, so she has not overlooked the importance of this. To cook, there is everything you need for make a feast, although a couple of her pans have stopped working on the induction hob due to warping on the bases. There wasn't a 'welcome pack' that we often see on other stays but there was a spice rack, which makes it a lot less hassle for shopping to cook on short stays. Overall, it is still a 5 star home.