Booked two nights at very late notice for my recently very ill/currently still not 100% housemate Graham to get away from the inner city over the New Year period, avoiding the stress of a noisy New Year's Eve. Deborah's response was speedy and SUPER helpful: she went above and beyond, providing extra milk and eggs for my housemate as he wouldn't be able to get into town for provisions. She also met him at the train station and drove him back. Outstanding! Graham loved the peace and quiet, and the opportunity to really see the stars and commune with nature while still enjoying the comforts of a well-appointed cottage with air conditioning. Thank you so much!