Arrived around 2:30pm. The reception was closed however a letter was left on the desk (even though the letter said the reception closed at 3pm). The retreat was a ghost town and we didn't see a single person the whole time we were here. This wasn't a problem, however, no information was provided about the location of the bathroom/toilet. Eventually we found it after a wander around the site. Other than this, no complaints. Was a lovely change from normal accommodation. Everything was pretty much provided in the tent including water, torches, towels, etc. Very peaceful and serene sleeping to the sound of light rain. Would recommend to our friends and family.