We stayed at Villa Verde for three nights during our Margaret River trip. The place is lovely and clean and in a great location. Dealing with Lucinda wasn’t the easiest. The air conditioner wasn’t working when we arrived so we couldn’t warm the house up (the oil heaters that were available weren’t enough to heat the whole place). Was told by Lucinda that an electrician was spoken to but he couldn’t get there until the day before we left...he never turned up. When I followed Lucinda up about the electrician, she finally told me that he was waiting on the part - not sure he knew what part it was as he never came out or Lucinda was aware that it wasn’t working before we arrived and never informed us.
We asked for more firewood to use in the fireplace, which wasn’t provided until after I advised Lucinda that we had gone out and purchased some ourselves, and then she told me that there was firewood in the shed. This should have been communicated when I first asked her for some more wood as I don’t go looking in people’s sheds. Felt like we were an inconvenience to Lucinda, which was a shame.
As I said, the place itself was lovely and in a good location but I probably wouldn’t stay there again simply due to the lack of communication.