The room looked exactly like on the photos. The bed was comfy and the Wifi connection worked very well. I did not have that much contact with Julie but she was pleasant and very quick in answering the booking request.
One caveat: the room does face the road, which for Esperance circumstances is relatively busy, and the windows are only single-paned. So if you are as noise-sensitive as I am, don't expect to sleep in on a weekday.