Unfortunately, I'm unable to recommend this place. Which is very disappointing as the house is large, perfect for 2 families, good outdoor space and a very short and easy stroll to the beach and lots of local shops, cafes and restaurants. I would love to be able to say I would stay here again but rather I have to say I am disgusted with the owner, communication(or lack of) and cleanliness of the house.
I arrived to Jurien Bay 30 minutes before check in and let Peter know this, he responded quickly that checking in at that time should be ok. We both made it to the property at the same time as he wanted to check the cleaner had been, he had a quick glance, it seemed they had and so Peter left within a minute and left us to it. However, it didn't take long after that for it to be apparent to us that whilst a cleaner had been, the place was far from clean. The shower screens hadn't been cleaned, the kitchen towels were smelly, the only soap were bars of soap that had been used many times before by previous guests. It was uncomfortable to sit on the sofa as it was dusty and dirty, there was dirt and cobwebs in every corner. But most disgusting of all, the beds obviously been made and reset but sheets hadn't been changed/washed! There was sand in the bottom of the sheets and the guests I had brought with me even said they were being bitten by bed bugs!
Worst of all, my son cut his foot open on broken glass just outside the house, on the property, on the first morning we were there and I had to take him to emergency for stitches!
Now, having said all this, I could see Peter had lots of positive feedback from previous guests so I decided that I would send him a private message after we had left to provide this feedback in a way that he could respond and deal with adequately to ensure future guests could have positive stays. I was polite but honest with the condition of the house and gave a brief account of what had happened with my son and the broken glass. However, he chose to not respond to my initial text, even though I could see he had read it. I finally got a reply after almost 48 hours but only because I sent a follow up message asking if he had received my text(even though I knew he had). To which I got very short message just saying yes and that I should have told him at the time and 'sorry for the inconvenience'. Not surprisingly he hasn't bothered to engage with any further messages I have sent. This response is unbelievable. My son requiring a trip to emergency and stitches is far more than an 'inconvenience'. Spending $1200 for 3 nights to feel uncomfortable the entire time is not acceptable. Sleeping in used sheets and used bars of soap is not covid safe and disgusting. Lack of appropriate and timely response to something like this is appalling.
This was my birthday celebration and whilst many aspects of the trip were incredible, this has caused a huge let down.