Katie was very nice to get us travel charger. However, the cleanliness of the house is not up to our expectation, especially kitchen appliances. The pots there are very dirty and most of the pots doesn't come with covers. It's not convenient for us who bring toddlers as we need to do a lot of cooking. Washing machine doesn't come with the dryer and it's not easy to function. And we found a slipper under the bed too. I would strongly think that the host should improve the cleanliness standard as we paid for cleaning fee and provide a user menu for the washing machine, or maybe improve their washing machine system with dryer too. Our overall experience here, both Katie and Bill are nice but it will be good if they can do some improvement to the house.