Rachel was very accommodating and welcoming. The place itself was wonderful with all facilities you could need, quiet and comfortable. But the best thing was the location! Such a lovely leafy area with relaxed vibe. Short walk to some really very good cafes. The zoo so close the gibbons serenade you in the morning. Pop across to the city on the ferry, hit the freeways with ease, it's just ideal! We will definitely be back!