Me and my partner booked this room as our close friend was visiting for a special two weeks. Carmen's home seemed ideal, great location and a pool! We arrived at Perth airport on Sunday afternoon, messaged Carmen just to let her know we would be on our way shortly, only to receive a response stating that she was confused and thought we were arriving on Tuesday, we waited 2 hours at the airport until she confirmed that yes it was Sunday we were supposed to be arriving(she should have known this from our booking on Airbnb)
Unfortunately when we arrived the 4 bedrooms in the house were fully occupied, we were not aware that 9 people would be sharing ONE toilet and bathroom. Carmen does not publicise or make it aware how many people will be occupying the property at one time.
Following this things gradually deteriorated quickly. Carmen openly insulted and moaned about other housemates to us during their stay within ear shot of them. This lead to an uncomfortable environment and further more we over heard Carmen loudly speaking about us three. This included accusations and generally insulting us as guests. Which is something I do expect from an Airbnb host and we all found extremely unprofessional . This made us feel uncomfortable and ruined the time with our friend. We are regretful that we chose Carmen's property to stay.