Karen’s communication was super clear, very informative and also well written for everything. This was for check-in and check-out procedures, as well as easy explanations where to find what and she always responded really fast! Thanks for your flexibility for our booking again, I’d highly give this place a TOP rating for location as it’s situated between Kings Park and Perth CBD - great stuff for what we wanted to do and see! Karen also had prepared notes of what to eat in the nearby vicinity, tips for sightseeing and so on. All in all, it was a great stay!