Trudy was a great host and replied very promptly. The accommodation was cosy and clean. However, I was constantly awake through the night by vehicles passing by as the room is close to the roadside and the refrigeration of the mini fridge in the room. Unfortunately had to cancel my reservation after the first night. There was an Easter egg, biscuits and pastries which I thought was a very nice touch. Would recommend if you would like to be in the heart of the city.