The house was clean and in a nice neighborhood. The heater was working well on the second floor. However, there's no heating on the first floor so it can get quite cold. Also, the toilets do not have a sink, you have to go to the bathroom or kitchen to wash your hands. This was quite inconvenient. Lastly, on the day of check out, Alana and I have agreed that we can checkout at 2pm due to our late flight. However at around 1.20pm when we were leaving for a quick lunch, her cleaners were waiting at the driveway and asked us to take our luggages and leave. I told the cleaners about the late check out but the cleaners simply threatened to enter the house while our belongings were still in it. So I had no choice but to leave, I did not feel comfortable leaving our belongings with people that just threatened us. Communicated with Alana about this but did not get a reply from her.