We booked our accommodation in May 2022 and was very much looking forward to our Christmas getaway.
Firstly there was a change in management and my request for linen was not passed on and it wasn’t until I called due to an issue trying to get in that I confirmed if the linen was there and that was when they realized they did not provide any.
Linen was eventually delivered at a fee of $160 for Anko Kmart itchy sheets.
Once we were in, the fridge was not working. We had a lot of food for Christmas and Boxing Day lunches which we had to then go and buy ice bags for and store in the esky we had brought with us which was very inconvenient for our “relaxing get-away”.
There was a lot of maintenance issues with the home. Shower in main bedroom came off the hook and hit me on the head, the balustrade was loose in parts.
The floor was extremely dirty.
Overall the location is amazing but the management was unorganized and the house needs a good clean.