I believe trying to communicate with Simon was difficult when it came to asking for my money back due a 5 day lockdown from COVID 19 in Perth on the 31st of January 2021 and my flight got canceled and I wasn’t able to come down that day and also there was a cyclone in the Pilbara with a blue alert. He asked if I could be coming down the following week and I wasn’t, he wouldn’t reply or answer any of my messages or calls. Just left me hanging with no reply for a week. NEVER AGAIN