Ifor and Liz have been quite prompt in responding. Instruction is given clearly and knowing that we will be arriving late, they are kind enough to leave some lights for us. Our initial booking has been upgraded to another unit of 4 bedrooms with 5 beds but is just nearby. The rooms are big and can fit more than 6 of us as there is additional mattress. Overall the actual look the same as pictures shown and both their bathrooms have standing shower for elderly. The rooms are fully airconditioned with a huge living room with dinning and kitchen area. Some beds seem to be spring but still comfortable.