Location is good but there a few things to be wary of
Upon arriving my partner laid on the bed and could immediately smell a strong sweat/dirty smell coming from the pillows. He took the pillow cases off the pillows and they were in a disgusting state - stained yellow all over. We messaged the host to advise and she said it wouldn’t be able to be rectified until morning. After telling her there’s no way we can sleep on these pillows which are absolutely filthy, she did come and give us some replacement pillows. We did really appreciate this considering it was about 7:30pm.
Upon getting into bed the rest of the linen felt dirty and unwashed.
Listing states there is heating via split system. We tried for half an hour to get this working and couldn’t get it to blow hot air. Would either not work at all or just blow cold air
Listing states there are 2 tvs - one in the bedroom and one in the living area. Just take note that the one in the bedroom doesn’t have a remote and has to be operated via the controls on the TV itself (this isn’t mentioned until you receive the check in information).
Also bedroom TV didn’t work for us - it only had sound and no visuals
I decided I’d notify the host of these issues first thing in the morning as it was 9PM at this stage.
Upon waking in the morning and opening the blinds the window sills and frames were covered in black mould. It was at this point we decided we would leave as it was extremely unhygienic and unsafe for us and our baby to be around these excessive amounts of mould. Not to mention the other issues we had.
Hosts communication was good and she did refund us the rest of our stay + the cleaning fee when we checked out early on the morning after check in due to all these issues.
After the pillow incident on our first night she offered us a full refund if we were to check out that night - however our personal circumstances didn’t really allow us to check out (late at night with a baby trying to find alternate accomodation wouldn’t have been ideal)
So I do appreciate that the host came and replaced the pillows and gave us a refund of the nights we didn’t stay, however the cleanliness of the apartment could be improved quite significantly. I have plenty of photos of all our described issues.
Host stated that heater and TV could have been rectified for us and yes I would have been fine to have her do this had there not been an excessive amount of mould throughout the apartment.