One basic item that any person renting an apartment requires is Wi-Fi. Buried deep in the website was a one-liner saying that Wi-Fi was being repaired. I would never have seen this if I had not rented a car and needed to use the garage. I asked multiple times when it would be fixed, and was given a non-answer each time. Over a week, Wi-Fi never worked. When I asked about some kind of refund/discount, I was sent a picture stating that I had agreed that non-provision of 'utilities' was not something that this company would consider. Basically, suck it up, find something you like about it, we don't care. No apologies, they just didn't care in the slightest, and I feel they actually did exactly zero to try and fix this issue. Given that they knew about this, put it on the apartment's web page, yet still advertised this place as having Wi-Fi, I doubt that they would care much about anything other than getting their cash for no effort at all. Place was clean, just like anywhere else.