The locked box to collect the key was many kilometres away. It was not directly accessible by public transport. We had flown from interstate and with 2 young children. We did not have a car. Had we known this at time of booking we would not have booked this place. The key location was only revealed a couple of days before arrival.
More than 20 emails were sent to us. In each one more information/ licence details and even money was requested.
Eg $80 more for bedding and towels. Then An extra $10 per bed to have the beds made before arrival.
We paid approx $560 per night so these add ons were not expected.
We have never experienced these issues at other Airbnb properties.
It took the shine off an otherwise beautiful property and location.