Celia was very kind to light the fire on the chilly winter evenings so it was nice and warm on my return. Communication was very good and response to emails was always quick. Unfortunately I wouldn't say that this accommodation was luxurious as described in the advert. The bed was comfy but small, my husband would have struggled to have stayed with me. Plenty of draw space for belongings. The bathroom is rundown for accommodation described as a luxury, there was also hair around the bath and sink on my arrival.