Matt was very warm in his communication with us and was very understanding that we had arrived on a 5am flight and did his best to have us checked in earlier.
We gave feedback about the kettle and coffee machine which has stains due to the hard water in the area. Matt explained that it is normal but changed out our kettle and coffee machine to brand new ones nevertheless. This shows a lot of effort on their part.
Overall, we are pleased with the accommodation.
Tip: Sprinkler at the backyard is scheduled to turn on at some time so don’t get wet!