Was accused of stealing towels? Really DISGUSTING accusation thrown at me based on how i look, even the cleaner turned her nose up as she looked me up and down. I was so embarassed and upset and she basically made me empty the car and all my bags so that she could see we didn't have them which i had no problem doing because we didn't have them but it was rude and she still didn't believe us when we proved we hadn't taken them.. wont be booking here again. Might i add there was a big hole in the floor that i almost broke my ankle on and there was no warning at all of this in the itinarary