There is only ladder access to the second sleeping area & for other than the agile, this is high risk, especially at night. The warning signs & disclaimers on ladder & wall indicating the risk were not shown in photos or stated on the website. It is incomprehensible that dangerous access to the second sleeping area was not clearly highlighted.
We spent two unpleasant nights on sofas, as we could not use the second sleeping area. If the warning was provided in the listing, we would not under any circumstances have chosen the property.
The host was unresponsive & Airbnb was very slow to help. In the event we were obliged to move in the middle of our holiday in order to have the required second safe sleeping area & this took two challenging days to arrange. A refund for the unused nights & 30% reduction for the nights stayed was provided but AirBnB retained the full service charge. Overall an unpleasant & unsatisfactory experience. The host was unavailable, discourteous & unhelpful.