We have already stayed in 15 apartments through Airbnb. Never before have we experienced so many problems as here. We couldn't get into the apartment for an hour. We got to an untidy apartment, some things were worn or not working. The bed creaks loudly and the mattress moves like on a water bed. Internet is very slow. The walls are dirty, the apartment is equipped with old appliances. The worst part of it all was the owner's attitude. Only after we suggested that we not cancel the entire stay (we shortened it from 2 to 1 month), she sent us a cleaning service and replaced the damaged items in the apartment. She refused to do anything with the bed and the internet. She claimed that there was no problem with the apartment. We have never experienced such an arrogant and reckless approach. They don't care about the opinion of their clients.
Positives about the apartment - it has a nice view of the city and the sunset, it is located in a quiet area, but it is necessary to have a car