Unfortunately as much as we would loved to have been able to provide a positive review for our recent stay that was not our experience. I do think in the interests of future guests and the value in feedback that it is important to provide an honest review.
The published images of the rooms are quite deceiving, although the room was clean on arrival it was extremely cold and sterile. The bed was undoubtedly the most uncomfortable experience and I think an elderly person would have been unable to last more than one night on this.
The mattress was so hard that on the first night we looked for other accommodation in the area to relocate to.
Despite both my partner and I being extremely active and fit people we both left this weekend with bodily aches and sore necks.
Adding to a very restless night sleep due to the mattress being similar to sleeping on a wooden floor was the lack of sound isolation in the residence.
It is no exaggeration when I say that you could hear every single noise, toilet visit (and bowel movement) by other residents and even conversations being held in their rooms.
There was little to no privacy which led us to feel the need to constantly whisper in order to not disturb other guests.
Within the advertisement it was stated that there was a TV, the lack of transparency that the mentioned TV was only in the communal living area and “would take a while to fire up” was another disappointment; had we been made aware of this we would have definitely not have booked this accommodation.
The shower pressure was almost unusable and the hot water fluctuated from freezing cold to boiling hot, another unenjoyable experience.
We have had many stays in the SW and a lot of them around a similar price point, this without a doubt was the most disappointing stay we have experienced.
I believe this property should be marketed at a much lower price point if they are unwillingly to update the facilities, and unfortunately as it stands we would not recommend this property to friends.