Be comfortable, clean, good location and pleasant to communicate with via messages.
The place has 3.5 stars, this is because of the level of communication and the little reviews while my Dad stayed there, that were asked of us.
It seems it is all aimed at them running a great business ( good idea in theory) as opposed to being of service to their clients.
I don’t have a problem with the ID check as we had a third party stay there. I understand that, but there were two extra points of communication really not needed. Questions about when would we check in, check out and if the place was clean enough.
We don’t need to tell them by survey that the place is clean enough, when we get there, their business personnel should be able to do that.
So to improve it, less needed from the guests, we just want to follow the simple Airbnb messages and provide some basics refreshments.