We recently stayed at this property in Mangaroo for 5 days, with our airline cancelling our flight, last minute. Michael's was so obliging, and lucky for us allowing us to extended our stay. We were so grateful. We also had an issue with the lock on the front door... ended up being operator error, but Michael was more than happy to assist us immediately with our problem. We found our overall stay extremely relaxing and perfect for us. Would love to come back again! Definitely recommend. Thankyou Michael.