We had no problems, so didn't meet our host, but we were grateful for Caroline arranging our rather late check in. Communication throughout the week was excellent. The studio is exactly like the photo on the listing. Loved the perfect location and the available parking when we needed it. Shampoo/soap, etc, plates, cutlery, water, tea, coffee, salt, pepper and cleaning products were there for us. Only negative was my husband is over 6 feet tall and the fixed shower head made comfortable showering a bit tricky for him! We had a great week at Mullaloo Beach Thanks!