Three of us from the USA and Europe booked Rama's place for 10 days. We chose the place on convenience. Communication generally was excellent. A note from Rama prior to check-in apologized--the previous guests had kicked a hole in the kitchen door but he was unable to get it repaired (weekend). No issue. A few hours before check in another message indicated a change in the gate code. Fortunately, I was in transit and able to see the message and my sister had just landed in Perth.
On arrival at the lodging the place had a strong odor that permeated the entire place. Towels from the previous tenants were hanging behind doors. Surfaces were grimy. In sum the place was poorly cleaned and smelled terrible. How after Covid sanitizing protocols one could rent a place in this shape defies logic. A call had Rama's sister arrive. To his credit a full refund was offered and accepted. Finding alternate lodging (2 days later and 30 min away) was a nightmare, much more expensive and inconvenient.