Shelley is an absolute legend. Nice and helpful, quick to respond. We had booked a great little chalet in the complex and Shelley kindly proposed another one best suited for our needs of a family with 2 kids and 1 grandma. The location is amazing right by the beach. Safe place for the kids to play around. Very quiet. Chalet was clean and tidy with all you need. We really had an amazing week staying there and would definitely go back again.