When we finally managed to find out where exactly we had to pick up the keys from and the difficulty we had in opening the box to get theckeys, we then had to drive back down the road to go into the car park.
We then were met with a sand-bagged entrance to be able to access another area for the lift and it was also barricaded off with tape and bollards.
When we got up to the room, the smell & freezing ciold hit you immediately - of damp and mould - followed by the wet carpet outside the bathroom door.
You have obviously got a plumbing issue and there is mold in the bathroom on the ceiling which is painly evident for all to see. This unit should not be rented out as it is a health issue.
The window was obviously purposely left open to try and get rid of the smell. Thee entrance to the bathroom was soaking wet and someone had left a rubber mat and small towel over the top of it to try and disguise the damage - this was not possible as the water damage had already spread past the mat and towel.
Very disappointed and will not ever stay here again. The price promised a much higher level of accommodation than what was delivered.