I have reviewed 12 other airb&b properties (6 on my partner's profile page) and all reviews have been positive. This one is not. The accommodation is poor - it's misrepresented, drastically under-equipped and does not represent value for money.
I am however extremely grateful that Tim allowed me to bring my geriatric dog to stay - which is the reason why we chose this accommodation. Also, to be fair, under the three layers of dirty, stained and ill-fitting mattress protectors (we were required to bring our own sheets and towels) there was a reasonably clean and very comfortable mattress. There were no pillow protectors, just two dirty, well slept on pillow cases. There were no blankets or doona for the main bed so if our numbers had filled all of the beds in the house we wouldn't have had the scope to use the single bed doonas off the other beds and we would have frozen beneath the one, thin quilt.
On arrival the bathroom light didn't work - not a globe problem as it turned out but in the light fitting itself. We moved a lamp in from the other room. An old notice on the bath revealed that the spa was out of order. On the second day Tim arrived ostensibly to fix it and left saying it was fixed. It wasn't. On a positive note there was plenty of hot water.
On arrival I telephoned the manager, firstly for the lock key number as instructed, secondly to ask for clean mattress and pillow protectors. The request was made at 5pm, the protectors were delivered at 9pm (with a packet of Tim-Tams).
The house was not superficially dirty - there was ample evidence that it had been vacuumed and wiped. However the general feel was of deep-seated griminess.
The kitchen was appallingly ill-equipped with not one sharp knife (only blunt dinner/butter knives), no vegetable peeler, egg slice etc. There was a take-away container in the cupboard bearing half a dozen sugar sachets and one teabag.
Altogether disappointing but points to Tim that he showed up on day two to listen to my griping in person. I sincerely hope Time can see his way clear to make some drastic improvements. Karen