The location and facilities were great, but the lack of attention to general maintenance, cleanliness, and host responsiveness impacted our enjoyment of the stay and the value of the price paid. The upstairs west facing bedrooms get very hot during the day and early evening , and (despite the fans provided) the kids found it difficult to sleep. One bedroom window was unlocked and opened, but the window in the other bedroom was locked. A request via SMS and through the app made only hours after our arrival was unheeded for our whole stay. On arrival, numerous dinner and side plates in the cupboard were stuck together with food. We later deduced that this was because the dishwasher racks are broken, meaning plates cannot be properly stacked. All the bed mattresses are old or poor quality, and sag considerably, meaning that for the double beds you roll into the middle. This significantly impacted our sleep. The BBQ was out of gas, and the hairdryer broken (both were later remedied).