Wannanup is a fantastic family-friendly location with a beautiful beach just a few minutes walk from the apartment. There is lots to do in the area and plenty of options for eating out.
The bedrooms are a good size and beds are comfortable. All the bedrooms have no aircon but have ceiling fans and there are extra fans provided which were needed on very hot days. The bathrooms were clean with good showers. The host, Mike, responded to our queries both by phone and messages.
However the apartment is in need of some cleaning and general maintenance:
- three door handles fell off during our stay with a guest getting locked in a bedroom while we fixed it;
- there is a hole in the ceiling of the pantry which needs repaired as it looks like mice are getting through and droppings on the top shelf of the pantry;
- The bins had not been emptied prior to our arrival and there was a smelly area at the entrance to the property - not a great first impression;
- The kitchen bin is broken;
- The walls of the apartment are dirty and marked throughout with cobwebs not cleared;
- There is no vacuum cleaner;
- Thee is no Welcome Pack Information in the property with key information such as the access codes for the gates - there is still no fob available so guests have to get in and out of the car to enter or exit the complex, no information on when bins should be put out for emptying etc;
- the brown sofa in the living area has seen better days and needs replaced - if the property is at maximum capacity there really wouldn't be enough seating for 10 people for relaxing or to sit at the dining table together;
- An old BBQ, pavers and a broken shade umbrella have been left lying in the al fresco area;
- The bottom shelf of the fridge is cracked and there is no toilet brush in the ensuite bathroom.
The information that Mike provided on the day of arrival through Airbnb advised that he would like to keep the accommodation affordable and available to everyone, and asked us to maintain the apartment as clean as possible. We have no problem doing that in any Airbnb we have stayed in but unfortunately, in this case, we didn't find the apartment or the outside area as clean as it could have been which didn't meet our expectations.
We would recommend that the areas highlighted are addressed soon noting that similar issues have been raised by other guests in their reviews.