Communication by arthur is prompt and he is very accomodating to the last minute change of my party since one of my friends could not come due to visa issue. Place is clean and comfy. Easy to navigate and near the beach. We didnt need to use the 2nd en suite bathroom coz our friend did not come. But do note that the 2nd en suite has no direct access to the living and dining area and will need to come in from outside.