Chenfei was responsive and even accommodated our early check in request (we took a red eye to Perth so that was much appreciated) at a small fee. The house was accurately represented in terms of size and we had a very comfortable space among my family of 6 adults and 2 kids. Heating was available throughout and that was very much welcomed, and there was a well equipped kitchen/wash area. I knocked one star off for a couple of kinks that needed to be ironed out - most of the bedrooms had no lock, the toilet handle/locks were somewhat wobbly, there were urine stains on toilet bowls.