honestly it was a different expectation when I arrived. me and my family was disappointed that there was some uncleanliness and had miscommunication of this. would of been if I received a warning of the bathroom and toilets had to reclean it. also the kitchen in the dishwasher was not washed and put away for us. we had to buy some more comfortable pillows due to not feeling it was fresh and the stains of it. however did receive refund of a small amount , did not cover the amount of items as I had to buy and borrow elsewhere blankets same reason. the place is a good area to be in was peaceful. thanks.