when we arrived at 27 Serena St, we were greeted by Carol who was at the house doing a last minute check and was turning on the fans and aircons. it felt like 100 degrees that day so it was much appreciated. The house itself was clean and comfortable (we felt right at home from start to finish) If there were any hiccups (like a busted light bulb) Carol was on top of it right away. The communication was fantastic, especially when I had covid fears before we even began our holiday. We all had a fabulous first night sleep the beds were so comfortable. There was a large supply of towels, hand towels, flannels, extra bedding, tea towels etc. We knew this before arriving which meant we didn't have to bring our own. The house basically had everything we needed. There were DVDs, magazines, boardgames, wifi and chromecast to enjoy. There was never a moment of boredom. After a 3 night stay we enjoyed a lazy checkout before heading back to the land of the living. Thankyou for allowing us to share your home Carol and yes I would definitely recommend 27 Serena street Falcon. cheers 💕