Cecilia is very attentive and polite. Communicating with her is an absolute breeze. She knows what I want and manages 2 different rooms with different dates of check out because our friends and I took different flights. Outdoor balcony is a bonus for us as we all love to sit down to chat and enjoy drinking while the night is still young. Everything is great and I highly recommend to those who plan to visit Perth. And don't forget about her fresh grown lemon! I took 2 home and making some lemon tea~