Sorry, i have to be frank here for the sake of other people. I can understand if the host will be upset with me but this is purely giving them feedback as a customer and not a direct attack to the host as a person. Honestly, if she wants to continue doing business in Airbnb, she has to reinvest back to her home and furnitures to be fair to her guests and conduct business with ethics. The furnitures are ALL (All beds and sofa beds in all 3 rooms) were over used, mattresses and sofa bed was too soft causing our sleep to be very uncomfortable and caused a very bad backache in the morning. Their carpet was very very dusty, my son had a allergy attack on the 1st night with swollen and red eyes (This was caused by dust), her plates were chipped when we came, she didnt furnish her kitchenware with equipments that is basic and user- friendly such as a basic non-stick pan causing all the food to stick on stainless steel bottom pans and pots when we cooked-very hard to clean, she had kangaroo droppings on the lawn which was unsightly and she gave me the reason that its "to appreciate the beauty of nature" is quite insulting, although we came from the city but that answer is quite unprofessional, least she can do is apologise for them and clean them (Later on the lawn mower did the job). The host didnt give enough amenities such as soap, shampoo (Small travel size bottles in comparison to what others provide seemed stingy), very little toilet rolls (2 during our stay for 10 guests), 1 kitchen towels and a pathetic amount of detergent for clothes (Had to ask for more of all these when we were there), her clothes hangers outdoor had spider webs that was not cleaned, she had 3 dead bugs (2 in her bedroom and 1 near her toilet when we arrived) causing me to feel that hygiene was an issue in her home, her WIFI connection was terrible, it keeps getting cut off - pls invest in proper WIFI connection at the home. I am sure she can get better ones than the one she us using at the moment), the winter weather being wet, a dryer would have been really nice and i remember asking her if she had this and she said yes on our first communication chain on airbnb site so this was not accurate at all. For me this is important when we travel and thats to have clean clothes, thus i specifically asked for washer and Dryer and also WIFI in ALL my communications with hosts. Her kitchen stove and hood really needs to be upgraded and cleaned, it is too small and inconvenient to use with hoods that are dirty. Lastly, more frequent communication would be nice and a pop over to say hi would be a nice touch too knowing that she lived just beside us....