UNRELIABLE - DO NOT BOOK.
Proceed with caution if dealing through Joshua as a host.
Easter Long Weekend : Family Holiday planned and Host (Joshua) cancelled booking on the day of our check-in but txt message and email as owners would not vacate the property as per booking. This left our party without any accomodation. As a long weekend everything in area was already booked out and we spent the night sleeping on the floor of several friends properties.
Host was very difficult to get hold of to get any answers as to what accomodation was cancelled on day of Check-In of the Easter Long Weekend. You don't actually get to talk to the host "Joshua" - several mobile numbers provided that all go to an intermediary concierge (Buffer) who does not know about the details. Promises of escalation to "operations manager" with no return calls. eventually we got hold of a "Ryan" and there were multiple attempts to deflect blame until it became clear owners were staying in house over that weekend and we all had to respect the owners wishes.
PROCEED WITH CAUTION - UNRELIABLE - your holiday could also be unexpectedly ruined.