We had great communication with Lesley every step of the way. Despite arriving late (with a 3month old!), she had the keys ready for us to enter the studio. The location was great for me, as I had a conference at the university (UWA), so I could easily walk to the venue. Lots of places/paths to walk with the baby, and plenty of cafes nearby. The studio is also off of the street, so nice and quiet.