The communication was very good when I booked, however, it failed completely upon arrival. I had written before and we sent an SMS from the airport to make sure everything was OK as I had not heard anything. We took a cab, kept it waiting while I knocked on the door and her husband (I guess) came out and showed us the room, which was very nice and had a little something you could eat as the place is in a quiet villa area and nowhere to eat close by it seems. I asked if he could book a taxi early next morning and that worked, Te-Neele sent a SMS saying it was on it's way but that was all we heard from her - never met her. Would absolut recomment the place - there might be an excuse for the lack of communication?