Nerilee was very helpful in answering some questions that I had before booking and arranged check-in with me nice and early and ensured that I would be able to collect the keys upon my arrival. I was able to come and go as I pleased and use all on the amenities in the kitchen along with access to the fridge as I brought my own food. It was brilliant that I could use the BBQ and relax outside in her cute garden on the swinging chair and also a nice touch that you had your own TV to watch Netflix on. A cute character filled property.