Hi Merrian, must admit didn't really enjoy the experience. You have a lovely place and your welcome was very much appreciated.... however a) for you to ask for a cash security deposit of A$250 on the first day is contrary to Airbnb terms & conditions, b) there is a cleaning fee in the Airbnb booking costs, why should you charge me A$90 additional cleaning, and c) you ended up charging me an additional A$550 in electricity bills ... am sorry but as this was not clear on the Airbnb booking rules, this is unfair. For you to call me dishonest and untrustworthy because I was cold and needed to use the heating appliances, and for you to threaten me to leave, because I did not pay you in cash... is probably not the hospitality I was expecting.

May I recommend that you be more transparent in future with your rules, and that you take all payments via Airbnb, so that the situation is more equitable.

You knew and accepted the longer term stay (6 weeks) at the scheduled rate, so how could you say the rate was too low and so you need to charge more in cash.

Wishing you the best,
Duc.