We were really disappointed with the complete lack of flexibility with changing dates (we wanted to move our booking forward by one day because of the cyclone changing our travel plans - we were travelling from SA in a camper trailer and this was our ONE airbnb "treat"). This could only be done by adding an exorbitant amount of money. I messaged about being able to move our booking forward one day several days before hand and got no response, in the end I had to ring to speak to someone which took some working out on where to ring. We then asked for check in at 12 instead of 2pm but was told the place had back to back bookings, which is funny given we had the option of staying the night before at well over $1000 for that one night if we wanted, plus the green bin clearly hadn't been used since last bin day which was several days before so quite obviously no one had been staying there the night before!! We weren't given our check in code till 2pm on the dot which was stressful and frustrating as we were literally wandering about the place desperately waiting to get access to the property and we were wondering if we'd even get it at all! By simply having this bit of flexibility which ultimately would have made zero difference to you but made a BIG difference to us it would have greatly affected how happy we were with the house. Worth considering - ie. little to no effort to make guests happier = better reviews.
The dishwasher went through the cycle but everything came out dirty every time so in the end we didn't bother with it and handwashed all dishes, many of the cups and crockery were chipped. Only THREE glasses and a few cups when the house is designed for up to 6 guests. The cooking utensils and kettle were grotty and very old. The upstairs shower ran hot/cold throughout having a shower which was frustrating and easily flooded over the shower recess unless it was on very minimal pressure, the blinds in front of the back deck did not work well, many other things needing upgrading and repairs. We paid $500/night for this place and whilst we didn't expect five star accommodation, we did expect at least a clean and comfortable place to stay, and our stay was overshadowed with the stressful situation of not being able to move our stay forward a day or at least get in a bit earlier (we were left with no place to stay the night before which was VERY stressful!!). Overall disappointing for what we paid.