Contacted Stephanie when we arrived at Perth airport and arrangements were made to meet John to collect the key. He took us to the apartment which was in a brilliant location in the centre of Perth. It was within walking distance of the city centre couldn't have been in a better place. Didn't need to contact Stephanie during our stay but did ask if it would be possible to leave our cases longer on the morning that we were leaving and she said that it was alright to do so. All in all an enjoyable stay and an excellent location for exploring Perth.