Rachel was out of town so didn't et to meet her but her partner Stu was around to help us whenever we needed - he even offered to pick us up from a vineyard one afternoon in his Cadillac after we'd had a long lunch! Apartment/cottage is at the back of their lovely property about 15 min walk/3 min drive from centre of Marg River. Place was immaculate with all necessary amenities and offered privacy - wished we'd brought our dog as there is a private garden for accommodating four-legged friends. Recommend this place highly.