Communication and check in were very quick and easy. The apartment is cute and located in a quiet residential area close to the river. We were surprised though that the kitchenette didn't have a stove and only very few and basic appliances like a few plates, cups and some cutlery. We could have noticed the missing stove on the picture, so this is on us. The worst surprise came on the 1st morning with the ants all over the apartment enjoying our breakfast bagels. They should at least inform you that they have an issue with ants in the apartment and provide appropriate containers for food.