Turned up and there were already people in the room, took me about an hour to get in contact with people for help. They ended up moving us somewhere else for 2 nights till the room was actually available.
After 2 nights we tried to check in again, the room hadn’t been cleaned and smelled of stale smoke. Eventually found housekeeping and they said come back in 2 hours. By that time it was 5:30 pm until we could check in. Not worth booking here it’s such a mess about. Didn’t end up getting any refund for inconvenience which was also annoying.