The Host Kerry was very informative and responsive. She was right about us needing to only need a food shop when we arrived - The Heart of Esperance was very well furnished and equipped, right down to the various types of seasoning/herbs and condiments one would need to cook up a storm! All the extra little touches were very thoughtful and made us feel right at home.
Location was fantastic - truly right smack in town area, walking distance to most amenities.
Having extra towels avaliable for use was a godsend, especially since we spent quite a lot of time on the pristine white beaches around Esperance!
We thoroughly enjoyed our stay and highly recommend Heart of Esperance to all travellers.