Communication was very poor. House is actually run through Exmouth Holidays not Airbnb. Received an email stating we’d get the lock box code absolute latest at time of check in which was 3 pm, however we didn’t receive the code until 4.20pm. Two calls to the outside of hours line later and finally got the code.
Eating utensils and plates / bowls were dirty with food, had to clean everything before using.
Not sure why we’re paying a cleaning fee when we had to do all the cleaning ourselves and at check out.
It’s such a shame as the house itself is really great, especially for two families and in a fantastic location. Great for a family holiday, just wish it was under better management.