The location was great (Hay street and King can't get any better) and the apartment had lots of things for the stay so I didn't need to do a huge shop incl. all kitchen/laundry requirements and additional things like tea, drinks, iron/board, fridge/freezer, washing machine, dishwasher, cleaning items, wi-fi, e.t.c. Sharlene was always quick to reply and assist with anything at all and she was super nice. The air conditioning was awesome but wasn't really required all that much as the building has very thick walls and is shaded...it's an older inner city building which naturally keeps cool. Bins downstairs were handy. I liked that there were lots of towels, bedding and hanging space for my clothes (working week). The shower and additional toiletries were great. It was quite relaxing and I regularly came home for lunch. The only negative was that she is clearly a tea drinker :) and I'm a coffee drinker which shows in the cupboards, if that's the biggest problem, 5 stars then....