I had an unpleasant experience with Craig. I arrived in the evening. The host put me in the room with shared public toilet. I was told no one is using it. I locked the toilet from inside. I booked all sight seeing tours in advance. Next morning I was on all day on a tour. When I come back to the premises 9:30pm I found the toilet unlocked and it was in heavy use and not cleaned. The host response was if I am unhappy I can leave. No help was offered.
Craig refunded me for unused days. Thanks to Airbnb NO support and NO help at all and not refunding me Airbnb fee for unused days.
The property is not what is described on the website.