Tracy is very responsive and considerate! Since we arrived on the day earlier than the offical check in time, she worked out the schedule on her end and let us to have a bit early check in that day. It went smooth! The location was awesome so close to the beach! Love the big yard at the front and back! We also love the little treat basket which Tracy prepared, made us feel very welcome and warm. We love the shower heads too haha, the flow was strong and gave us a nice hot shower! Definitely will recommend to friends !