Honestly, don’t know where to start.. travelled from Adelaide with my partner and two friends, found this Airbnb, which looked alright.
On arrival we noticed that the air conditioning system didn’t work, as it was already very warm inside. Windows were locked with a key, so couldn’t open. Dishwasher out of order. Dirty napkins under the bad, back area filled with cigarette butts. Obviously not cleaned. When contacting host she told us that it happened the night prior to our arrival and she wouldn’t be able to do anything about it. The letters on the out of order signs and tape were faded, obviously hanging there for a longer time then the night before. She told us to contact support if it bothered us. So we did. Eventually got a compensation through support. Then the day we left, we get a call by Airbnb Support stating that the host complained about us having ‘unwanted guests and pets’(?) in the house and because of that she’s not keen to pay the compensation anymore. Very unexpected as we just spend the nights with the four of us inside. Never experienced a host making up stories before.
Very weird experience, won’t be back, for next guests: don’t complain about anything, she’ll report you for things that never happened. Cheers