Linda was very helpful from the first contact. Had issues changing dates on the system and she worked tirelessly to sort it out. Then we arrived to a beautifully renovated home. No steps and easy access for our 98 year old father. Facilities were perfect including twin room with toys and tv for kids. 2 mins walk to Middleton Bay, 3 mins to Albany Golf Course and about 5 mins drive into town. We will be going back.