Quick response with anything you need. The water heater completely broke down and they had a plumber come in a very quick 20 minutes and sort it out for us. There was a huge storm (crazy rain and winds) while we were there and the whole South West lost electricity and reception. Our hosts were very gracious and caring the whole way through and ensured we were safe and comfortable. Excellent location, clean, comfortable bed and easy to find. The undercover car bay was especially useful when the storm hit to protect our car. Our little dog loved the outside area that was fully fenced and had plenty of space to explore. Thanks for a great stay!