our stay here was out of necessity and if we had funds to do so we would have looked elsewhere
for a matter of fact I had to clean the property myself to even get it to a standard safe enough for my child to be on the floor
to explain how much black buckets of water I had was insane and enough to prove that the floor has never been cleaned properly. I used hot water dish soap and jiff that was there along with a cheap Kmart mop that needed to be rinsed 4 times with each little square area I did it is only a 2 room unit
there was hair and conditioner in the shower from the previous guest as well these were just the obvious signs of uncleanness we saw at our late check in of 11:30 the shower didn't even drain properly the plastic mat was mouldy and there was also mould around the tiles too
while the property was otherwise cleanish at first glance upon further inspection came up with dirty windows blinds shelving and under every single piece of furniture a spilled coffee stain on the wall and upon further inspection the coffee stain was also on the bed pillow, pillow cover and the mattress itself
we had to ask air bnb for help for a partial refund for my cleaning services which we were given along with a discount on our first night and an additional refund for not giving extra towels as I had used some to clean the floor.
the linen and towels appeared to be clean at least
the communication with Maurice was very good and he helped send a cleaner initially (which didn't do anything) but he was happy to listen to my complaints and was very apologetic about everything too
but if this property was cleaned to a high standard there wouldn't need to be any refunds