After a 6 hr drive with little dog arrived at checkin time and had to wait additional 45 mins in 40degree heat before we could go in as cleaners were getting house ready. Upon entry the smell was over powering mixture of filth and dirty kennel. For days prior and throughout checkin day received continual emails outlining costs to be incurred if specific cleaning or cleaning up from dog doesn’t get done only to find a filthy smelly house with mould, excess of 25 dog feaces outside and strong odour inside and out of dog pee and feaces.
No door handle on back screen door which looked to be very aged and falling apart, unstable slabs to back exit making a high trip risk. Expected a lot more for just under $1500 for 4 nights. Made for a disappointing Xmas day atmosphere for us. Did demand cleaning fee paid to be refunded. Certainly not as advertised. When messaged owners they blamed previous guests for uncleanliness even though they literally had cleaners prior to us at house.