The cleaning fee will be charged regardless of the presentation of the house upon leave, we had spent at least 3 hours vacuuming, tidying and cleaning the house before we exited. However where still hassled after leaving demanding excessive cleaning fees for messes that were minor or not even left behind by us. We were blamed for a stain on the BBQ that was not used in the duration of our stay, accused of stealing kitchen ware, and told the fee was for minor dirt stains left on the mattress protectors (considering this was the only cover upon the mattresses upon arrival, meaning all guests coming/going will be in contact with these at some point I would expect them to be cleaned between each stay regardless however, apparently the host disagreed.) My group was pleased with the size, location and views of the home. However would never consider a return based upon the service and communication.