Daniel refused to give us more toilet paper, with a huge smile on his face. Told us if we wanted more TP, we should have booked directly with BestWestern. Unit was okay. Missing the window blind in the bathroom, no lock on patio screen door, no window in kitchen, no window in DR, no window in LR. baseboard not attached to wall. Tap water tasted of chloride, no dishwasher soap provided for use in the dishwasher and no dish drainer provided. The A/C cooled the LR and DR, but not the bedroom. Side walls of the pool were filthy. The pool hot tub was just warm and lots of stuff floating in the water. Pool chairs were losing hardware. Hotel was an okay location. Nearby free bus, walkable to lots of restaurants, longer walk to CBD. Photos are of different but similar unit.