unfortunately this has been one of our worst air bnb experiences. upon entering the property we noticed a few issues straight away, the light for the stairs to the apartment was broken making it quite unsafe also the sliiding door onto the balcony was almost impossible to ooen and close. there was dirty cups and filthy dish rags, crumbs all over benches and in fridge there were dead ants all over the top of the fridge the "new couch" is completely stained and covered in filthy cushions. we could get past the cleanliness if we could have a good night sleep however upon laying on the bed it was just dreadful you could feel every spring coming through it and the one in the second room wasn't much better. we contacted the host about this and their resolution was to send the cleaner back whilst we were there to recreant the property when I requested for the cleaning fee to be refunded to be due to cleanliness of the property (see below photos) this was refused. we spoke to the cleaner who also came around and looked at all our concerns agreed with us and contacted the host herself about the bed and sliding door. my partner and i were up to take our 4 month old baby to appointments at PCH as we are from the country and we're looking forward to having a nice place to stay to relax after our big days but this was not the case. due to the bed being so uncomfortable we decided to vacate the premise after one evening we had booked and prepaid 4 nights and unfortunately the host has refused to refund the 3 nights we did not stay however the minute we were out of the property the premiseswas back up advertised available even though we were technically paying for it. we have stayed in ALOT of air bnbs over the years all over the States and never have we found a place so filthy and uncomfortable. the host started out very easy to communicate with we appreciated them sending the cleaner back etc etc but once we left and they refused to refund the 3 nights not stayed due to the state of the place it became quite difficult to come to a resolution even when the air bnb team became involved. over all very disappointing