The key was not at keybox when we check-in, and we need to wait for more than hour for Keri to pass us the key. The carpet was not cleaned although it was billed by the company and they claimed it was cleaned. We even took photos and showed Keri that the biscuits crumbs and seaweed snacks are all over the rooms. Just when we are busy cleaning up. Police was knocking the door and looking for previous tenant. used/uncleaned utensils on the table. rooms are stuffy and bed are small(not suitable for kids)