I had a fire in my property and lost everything. We needed short term accommodation. Joanna mentioned
“Please confirm that the guests are happy and ok to manage safety of these for the whole family . It may not be considered suitable for younger children .”
I have a daughter who I nearly lost to the house fire. So I replied
“Thanks Joanne. Due to the safety and the fire we have had We don’t want to take the risk. Thanks for letting me know.”
Joanna initially said she would keep 50% of the booking due to cancellation fees which I booked and cancelled within a few hours.
Then Joanna said she would keep 2 nights fee to herself as she spent a long time on the booking. I am not sure doing what
I think this is heartless to profit from someone who nearly died.
Make up your own mind would you want to stay somewhere with an owner like this?