The apartment itself is great, however when we arrived there after our 5hour flight at 330pm, the key locks were not there as described in the message.
The worse part of it, the person answering messages on Airbnb is an assistant needs to refer to her boss.
When I finally got through to the lady boss the way she reply me is as if I was blind or I was stupid could not find the actual place for her lock boxes- even after I sent photos of location. Face time agreed and I rang her but she would not pick up video call and deny that we called her!
We were lucky after an hour another couple turned up looking for the lock boxes too and they rang lady boss and this time they got serious
We managed to get into the apartment after 2 hours but it seriously left a bad sour taste in our mouth
Not to forget the self imposed $250 fine if we did not leave the key back in lock box and send a photo! Is this even allowed by Airbnb?