Renzo is a wonderful communicator and responds incredibly quickly - very helpful and courteous. There were no teaspoons in the house and after letting Renzo know he immediately placed teaspoons for collection in the letter box - it was great!
The house itself is incredibly well set up with everything you need, including salt, pepper, some sugar, teabags as a starter, laundry powder and plenty of fresh linen. Beds were very comfy and there was a very needed warm gas convection heater which heated the whole bottom floor and made everything cosy. There were a few door handles that were loose but I flagged it with Renzo and I'm sure he would have gotten onto it immediately.
Nothing to fault with the property or Renzo at all, the only negative was that there were building works happening in the block behind and it was very noisy early in the morning, with compactors and earthmoving equipment. This wasn't the fault of the owner of course just a circumstance of location! But otherwise a comfortable and lovely stay.