Our booking was made at the last minute and there was absolutely no disappointment whatsoever. This was our first stay in an Airbnb and Jane was wonderful and extremely understanding when our needs changed and we needed to reduce a night. We were also very late on arrival and it was no trouble at all. Jane has a very comforting demeanor and I felt at ease 100% of the time communicating with her, which is rare for me as someone with anxiety and ADHD whom has a hard time articulating and following conversations. She made myself and my kids feel comfortable from the moment we arrived, as did Stuart & Mia. It was nothing short of amazing, the quality, comfort, cleanliness and thoughtfulness surrounding this wonderful property. I would not hesitate to recommend this Airbnb to absolutely anybody browsing for a place to stay. Thank you again and again.