Communications were prompt, Janet was considerate and suggested change in apartment due to renovations above the initial apartment that we booked. Check in instructions were also comprehensive and detailed. Relatively hassle free and easy to follow.
Apartment is located in a dated building, and laundry facilities are available in common areas. Free parking is available. Basic amenities like wifi (albeit at a slow speed), shower/shampoo, toilet paper, hair dryer and 1 bath towel (per person) provided.
Areas of improvement:
1. General cleanliness of apartment and linen
- noted residual hair left on blanket in living room
- bed linen for main bedroom did not smell fresh - has residual odor on pillows
- possibility of mites/bugs (3 bites sustained on arm after 1st night)
2. Bathroom safety
- bathroom floor tiles can get very slippery when wet, can consider floor mats in shower area / outside bathroom
Otherwise okay for a 2 night stay. Unlikely to stay again.