My partner and I stayed at Maurice and Emilie’s apartment for two nights. It was clean with nice amenities. On our second day, the power in the building went out and the electrician couldn’t fix it until Monday (it was Fri afternoon). We were without power from 12pm-7pm: no hot water, no lights, no fridge, etc. Luckily, the hosts hired a power generator to power the building. At around 10pm the generator stopped working suddenly: someone had unplugged it and stolen a fire extinguisher from it. My partner fixed it by plugging it back in again. At 11:30pm, it was again unplugged by two drunk neighbours from across the road. They came into the complex and banged on our door and windows trying to get inside. We felt very unsafe and helpless. We went without power for the rest of the night and into the morning when we checked out. We asked for a refund for the one night’s stay, however we were only granted 20% of the price. What was meant to be a relaxing stay turned into a nightmare.