Vanessa was extremely prompt in her communication (even though she was abroad at the time!) and made us feel that she would be delighted to have us stay. She went out of her way to make sure our late booking could work. The unit was gorgeous, clean, everything we needed. The kids loved the ping pong table. The fires are very efficient and although it was freezing they warmed the place up quick smart! The views and grounds are spectacular. Just stunning. Gorgeous trees, flowers and birds. Oh and frogs - they exquisitely serenade you to sleep at night! My dream home. The walk around the lake and through the bush is lovely, we sampled some delicious oranges from the orchard and our children kayaked for 2 hours in the lake! We would love to come back in summer when the fruit is fruiting and the infinity pool isn't infinitely freezing! ;-)