I had no running water for all but 6 hours of my stay and was informed that it will get fixed right up until the time I had to check out.
Communication was not very good and was trying to get access to the wifi and was repeatedly told the wrong information and never was able to get on which I needed for work.
I could have looked past all of it with a full refund but they still wanted to charge me a $300 cleaning fee for a 2 night stay. There was no running water!!
Should be compensated with a voucher for a massive inconvenience and a wasted getaway weekend down south but nope, still need to pay. Hard to believe that you can still get charged with no basic living amenities.