I booked Amy's house for some family members so didn't see it myself. They report that there were some maintenance issues that need to be sorted - unstable toilet, loose bathroom tap, weak shower pressure, no aerial for free-to-air TV (needed to install mobile phone apps and cast to chromecast). Amy was unaware of some of these issues and will address them. She provided a gift voucher to help compensate which was kind of her. The beds and the inside of the house were very clean and comfortable. Amy was very responsive and helpful.