Lauren was very through and made sure we received all the necessary information about the location and facility of the accommodation. Lauren also ensured that we were comfortable and she offered local informations and things to do if we needed.
I initially thought that the room would get too cold due to limited sun exposure, but with a short period of heater on, we were nice and toasty, we didn't even need it on during the night (my stay was in a particularly cold May). Thank you very much for the comfortable stay.