We had a slight delay in check-in because of the busyness of the long weekend change over but the lady from DownSouth was so great at following up with us and we didn't have any concerns once we were in.
We really appreciated having a space out the back for my son to play.
We loved the layout of the unit and having a washer & dryer available for use. Very helpful when travelling with kids.
We will definitely be using these units again when we come down south next.