Upon arrival there are 2 homes on the street with the same number, Anna’s being one. It’s confusing to find and underwhelming arriving to the street the house is on. The houses on the street are run down. You would need to rent a car if you are a family with young kids. It’s not within easy walking distance anywhere.
The downstairs bedroom was dark, dusty and the carpet was badly stained, I would not walk barefoot. The bathroom with tub was not cleaned prior to check-in. The mirrors had fingerprints and shower door had water stains from a previous visitors’ last shower. The only bathtub was cracked, peeling and dirty.
The furniture, especially wooden tables were more visible, full of dust. The loose rugs had dirt and sand. Not sure when last those were vacuumed.
The upstairs entertainment area still had popcorn on the coffee table and rug from the previous stay.
The stairwell was dusty and dirty.
We tried calling Anna and the listed housekeeper Trudy. We were unable to reach them for over an hour and we then left the property and scrambled to find alternative accommodation for our family of 4. It was 4pm in the afternoon.
We were informed by Anna at a later stage that her listed housekeeper was not available due to a medical issue and that no alternative number was listed in her home manual.
We were refunded the cleaning fee as Anna decided to not refund any accommodation, even after picture evidence of all our issues and huge inconvenience for our family after a long trip to Perth.
We would not recommend this property.