She sent us a reminder to remind us to be mindful of our noise level before we move in. When we received the message, we were still doing our trip in Sydney. Hence, we misunderstood the message was actually from our Sydney's Airbnb and we texted her asking whether we had some complaints from other tenants in Sydney. When we found out that we misunderstood the message from her, we immediately texted her and apologized. However, we didn't receive a reply from her for 2 days. As our arrival time in Perth is midnight time, we had to figured out how can we check in to the apartment without her present. Before our flight to Perth, we texted her on her phone number as we didn't receive any reply from her in the Airbnb application. When we received her message via text message, she expressed her disappointment that we didn't not read her message from Airbnb. BUT WE NEVER RECEIVE ANY REPLY FROM HER TO BEGIN WITH. Upon our arrival at the apartment, we tried to get the keys from mailbox according to her instruction. But, to get to the mailbox, we have to go through a PASSWORD protected gate. We were lucky that someone was going into the apartment and we can just enter the premise after they unlocked the gate. After we get to the mailbox, we have checked in according to her instruction. Before we sleep, we then receive a message from her asking us to let me know once we got a taxi from the airport. Imagine if no one entered the premise when we are there, we might have to wait outside in the middle of the street during midnight, with ALL OUR LUGGAGE and got NO WHERE TO GO.
In addition to that, during our stay in the apartment. We found that she entered the Apartment without notifying us, we feel really uncomfortable with that but we didn't express our dissatisfaction. What's making it worse is, she even tried to bring some potential tenants to visit the apartment during our stay. We've refused and asked her not to bring anyone to visit as our personal belongings are all inside the apartments. She then accused us for being really difficult and asked to imagine this visit as a standard ROOM SERVICE in hotel. We feel really unpleasant as we've paid for our stay, and she entered the premise without notifying us. In addition to that, she even try to show the apartment to other potential tenants when we are going to leave in 2 days. This is absolutely absurd and we feel so offended during our stay.