Well, after several years of doing the Airbnb thing we’ve finally had a bad experience. Firstly, the house wasn’t up to the usual standard - lots of dog excrement in the backyard and pesticides left at ground level with no safe place to store them. Vacuum cleaner was overflowing with dirt and didn’t work at all due to the large amount of human hair clogging it up. Doona covers in the secondary bedrooms both had holes in them.
Now, my family is pretty mellow and we’d actually usually just be polite and not leave a review at all in this sort of situation.
However, the worst thing was that we found the host to be very accusatory and dramatic. Her cleaner looked in the wrong cupboard for the vacuum cleaner (that I’d fixed for her!), didn’t see it and assumed we’d stolen it. Host tried to charge us for a new vacuum cleaner and also for one of the old doona covers because it had multiple small holes from where it had frayed. Nice enough house, but not worth the drama. Stay away.