The accommodation itself was ok, not amazing, but serviceable and clean. Our interactions with the owner, Jim, were not.
There were a number of issues, but the one that caused us most alarm and the most distressing interaction, was a flaring and leaking stovetop that smelled like gas. When my partner called Jim to ask if this was a known issue, or if there was some trick to it, they were told that it had never been an issue before, that he wasn't a miracle worker, that he was missing out on a Christmas party because of us, and that we should just use the microwave instead, or just leave (we were booked in for 9 nights and this was night 2!). It was Christmas Eve.
He brought us a convection oven, which he refused to explain how to use, and did not even look at the stove top.
We hadn't expected a plumber to turn up, or anything like that, just some human empathy. Turned out to be a simple problem we fixed ourselves. This could easily have been a 5 star review. So unnecessary.