I booked this place for my family for their holiday. The location was good and apartment itself quite clean and comfortable. However, I'm giving this place 2 stars as we had no Wifi for the entire 10-day stay and the entire experience trying to get it fixed was very unpleasant.
When we first contacted the Let Go team about the Wifi, they booked a technician to attend the property with a timeframe of 8am-12pm. My family stayed on-site the entire duration of 4 hours, however the technician did not arrive. This happened twice. The third time someone finally came but was unable to solve the issue on the spot. My family wasted 3 mornings of their holiday doing nothing while waiting for the technician to arrive, and still had to buy their own data packages.
To their credit the team was quite responsive, but they also refused our refund as we agreed to their house rules ("utilities beyond our control"), washed their hands off and didn't offer any other solutions.
Let Go? More like Let Down.