My booking was for seven nights. I spent two nights freezing as the heater did not work and there was only a thin blanket on the bed. The TV also not working, there was no signal. I asked for the above to be fixed or I would find alternative accommodation and Amanda replied ...Ok No Worries!! I couldn't believe it. She did refund the rest of my week but how stressful it was to have to find accommodation for the next five days overnight. A terrible, stressful experience!!