The house was very clean and included many amenities. However, on day 2, the fire alarm went off for the entire day and we could not figure a way to turn it off. We contacted the concierge in the morning at 8am but they had no clue how to turn it off but promised to figure it out and give us a call back, however, we did not hear back from them. We called them back around 4:30 as the issue wasn’t resolved and was put through a lot of wait and they realised that they did not have the password to turn it off as the owner is overseas. They had to contact the owner and only got back to us the next day in the morning.