I had an overall negative experience as my booking request was not properly read and understood before it was confirmed. My family and especially my kids were left in the cold as Eddie refused to provide entry access/details when we arrived at the property.
Understandably, the booking was urgent but the urgency was stated in my booking request and the host was under no obligation to confirm the booking. But they did, and that’s why we had the whole situation.
Booking was cancelled in the middle of the night in the freezing cold and we had to get another accommodation in the morning.
Again, it was all a bad situation that could have been avoided if the host understood my booking request and didn’t confirm it in the first place