Comfortable and nice home, but fell short in a few areas:
1. When we arrived home one day there was a car parked in the driveway and we were approached by two people who advised they were there to start the car in the garage. They had keys and had let themselves into the back while we were out. It was so suspicious and creepy that they arrived while we were out, and we were given no warning that someone would be coming to the property during our stay. They said they were friends with neighbours across the road - who we had previously noticed obviously watching us. It was particularly frustrating because my husband had an important work meeting that would have been interrupted with people letting themselves in if it had started just 10 minutes earlier.
2. The bathroom with the bathtub has no shower curtain, so that shower is essentially unusable without soaking the entire bathroom.
3. The property needs some small fixes; front door lock is faulty, main bedroom light didn't work, shower has no water pressure and leaks at the wall.
4. There was no salt/ pepper/ paper towels/ garbage bags etc, and not enough toilet paper and body wash.
5. There is construction next door, I woke up to clanging and machines before 7:30am most days.
6. No quilt covers on quilts and not enough extra blankets.
7. The AC is effective, but not enough to warm the entire property. The front of the house gets particularly cold at night.
8. No curtains at the back of the property, so you feel exposed at night time.
9. We had an incident when we arrived that was not dealt with well. The advertised check in time was 2pm. We arrived after 5pm after travelling 12 hours with a baby, only to be turned away at the property by the cleaners who had also just arrived. They explained there must have been a miscommunication and they would need at least an hour to clean the property. We then had to mark time and when we finally came back after 6pm they were still going. At 6:40pm they left the property after I told them to not bother with cleaning one of the rooms because we really needed the house. The polished wooden floors were still wet and slippery from mopping (so dangerous with a baby, a woman in their mid-60s and me being pregnant) the main shower was not cleaned properly and still had hair in it. We contacted the host who was kind in her apology, but did not offer any compensation. We had to go through AIRBNB to get a refund for the first night. They did refund us that first night though, so that was positive.
The positives is that the house is a nice home, it is mostly comfortable and in a good location. There are also lovely fruit trees in the back and the home has a nice feel to it.