Unfortunately the apartment had not been cleaned when we checked in. Caroline organised another apartment in the same complex for the first night, which we appreciated, and we were able to check in to our apartment the next day. This was due to an unforeseen incident with the cleaner, however we hope that this has improved procedures for future guests.
We think the apartment needs a thorough clean - the roller blinds were dirty with food/drink spills on them, the couch and cushions need laundering, and the bedroom furniture was very dusty. The bathroom walls were grimy and the bathroom is definitely showing its age.
The wifi did not work for the duration of our stay, which was disappointing and very inconvenient due to remote work commitments. A technician was organised to visit, but we didn't hear any follow-up in regards to this and the wifi issue was not resolved.
The apartment layout, the complex, and the location of the apartment were all excellent, but our stay was not as enjoyable as we had hoped due to the above.