Karri Oak Cottage was a very cozy, quiet and secluded cottage set south of Pemberton in a beautiful environment. However, upon our arrival the cottage was not ready for our stay at check-in. Although this was a little disappointing at first, Natalee was highly responsive to the situation and rectified it as quickly as she could. Her thorough communication from beginning to end is to be commended and our stay at Karri Oak Cottage was a very pleasant and memorable one overall.