not the stay we hoped it would be.
The host is friendly, pleasant and assisted with meeting requests (but these are basics that should be available without needing to be requested - iron, ironing board, hairdryer, toilet brush, toilet cleaner, dish washing liquids) and it's evident that she is quite new and inexperienced to hosting an airbnb.
There was no checking on arrival. we were met by the hosts husband who handed us keys and toilet paper and told us his wife would come "check us in " in the morning and to contact her if we have any problems.
when we booked, the listing was advertised as 3 bedroom - 6 sleeper with 2.5 bath. The photos indicated there were beds available in all rooms. when we arrived only 2 rooms had beds and the third room had a study desk and chair. we were at that point informed that the shower in the second bath was not available for use as the shower door was broken and could shatter If opened. this was a massive inconvenience having only 1 shower and something not communicated ahead of our arrival. the advertised listing was completely misleading. during the stay we noticed the host make edits to the listing!!!
there are only 4 coffee mugs available (in a 6 sleeper?) and couches that seat 3 plus 2 side chairs. the oven cannot be used as there are no baking trays/oven dishes available. utensils are absolutely basic.
the vacuum was not working and it was evident the rooms (that all have carpets) where not cleaned as the place was dusty and had specs of litter, including a receipt from kfc dated May), when this was raised with the host she insisted the place was cleaned and that she had the windows open and that's what cause the mess, however it was notable the carpets where never cleaned and where dirty and stained.
no full length mirrors (but that's nitpicking).
there was a request if we could water the plants , and if she could pop around to do some gardening and planting- this is not a norm and if such an expectation exist, it should be advertised.
the biggest peeve was when she advised us that a plumber would be arriving on Monday at 9am to place the showers and if we could be available for 2 hours. I agreed, and no one had arrived by 11am, wat 11h44 I get a message advising not to wait any longer. at 12h32 I'm told the plumber is at the door - I'm not expected to babysit a contractor for 2 hours and wasted an entire day of my holiday.
as we booked this well in advance, I had expected things like this to not interfere with my holiday.
the pillows where comfy - the master bed not at all - unless you prefer sinking soft. the bed in the second room had a great bed (med firm)
the positives - it's a lovely area and there's a park right across the house, however this is a pretty high traffic vehicle.
location is great - 20min drive to airport/fremantle/kingspark/perth cbd