Jenni is very polite ad lovely to deal with. Quick and prompt and very up front. Check in was seemless. There are some quiet trains running right in front of the window. We thought that was interesting ... not everyone would. The view is fabulous across the harbor. There was fruit, tea , coffee, and even some eggs left for us. Delightful! We'd stay again. The apartment is in a very central location and we loved walking around the town. IGA right nearby was useful too.