We had a wonderful mini winter escape as our little family of four. Could not speak highly enough of Jessica, from the arrangement of early check-in to the provision of a portable cot (allowing us to leave for home with a few more goodies from the region, as not required to bring 2 cots with us). All this being said, Jessica allowed us to enjoy the tranquility of the resort but always on hand with any query. Would highly recommend, not too loudly as I want to be able to return in the future 🙌