Good location, clean, walking distance to shopping, train and bus stations and eateries. Did not meet Jemma as she was away. Jemma's husband, Andrew was quick, friendly and helpful in fixing the problem with the TV and guided us on how to go about the places that we wished to visit.
Our only disappointment was the check-out time. Informed before our trip that we requested check-out at noon and was agreed and our confirmation received stated flexible check-in and check-out. However, the caretaker came with a cleaner at 8.45am informed us that a new occupant coming in at 12 noon and they need to clean the apt right then. We told them to come back at 10am but they came back 15 mins later. Not to prolong the argument with the caretaker who refused to listen we then cheked out at 9:15am. We felt that this was not fair on our part to have checked-out much earlier.