Warning, hotel listed as Airbnb, as apartment. Normal hotel booking process after you pay upfront. They do not have laundry or 24hour reception, along with the several other promises they fail to keep!
They made me feel like an alien when I went to work out why they were making my girlfriend wait and not book in, for over an hour after a very long drive to me. They told me they were going to force me to contact support to cancel when I showed up and couldn’t find my photo ID as in used to lock boxes and only needing the confirmation code on airbnbs. When I asked if they could cancel for me that explicitly said no, afterward when they had held us up for 40minutes extra, very anxiously I asked when this is all going to be solved and I was told for talking back now that we had settled in the reception chairs, they were calling the police for aggression and not letting us stay for the safety of other guests. It was such a demeaning experience.
Never go here unless you need a roof over your head last minute and every single other place is booked. No joke.
Regards,
Matt.