Rick was very prompt with his communication. As well as ensuring their were portacots and high chairs on arrival when asked if was possible.
Whilst the mattresses downstairs were comfy the ones in the loft were not. It also would have been a nice touch to have a fire starter kit when the property does advertise it has a fire.
I really appreciated the promptness of service received on arrival when asking for a fire barrier and ensuring the safety gate to go upstairs was installed correctly.
The location was great and we enjoyed our stay, thank you.