The stay was a beautiful setting. the chalets itself needed attention. We had booked Wed, Thurs looking forward to dinner and drinks at the onsite Karribank restaurant which when we arrived unfortunately was closed Thursday night (usually open Thurs, Fri, Sat).
The chalet was lovely but needed maintenance and a good clean - dusting and spiderwebs. No towels provided which was addressed by the host when we advised. The plumbing to the toilet was leaking in the bathroom onto the floor when flushing - we were given a bath mat for this. Exhaust fan not working. Outdoor decking needs attention - not appropriate for guests with mobility issues due the uneven surfaces, wobbly planks and a few nails sticking up which my elderly mother came close to tripping on a few times. General maintenance issues that need to be addressed.
Beautiful place, beautiful setting but a bit more effort needed to make it a really pleasurable stay.