We were really excited to stay at Carla + Ben’s home over the weekend. The apartment is very tidy and stylish, looking just like it does in the photos. Great location and close to cute shops and restaurants.
Despite this, we unfortunately we had a really negative check in experience. After arrival, I found a pile of dirty towels in the bathroom; I messaged the owner and they replied that a photographer had left them, and that they would drop off clean towels. After returning to the apartment, I retrieved the clean towels and finally went into the main bedroom to find it in a state of disarray. The cleaners had never been, and the apartment was still dirty from the guests before - with the bed unmade and sheets strewn everywhere. Fortunately, the cleaners came by a few hours later, but we were getting ready for wedding festivities, and my friend had to shower and get dressed while a cleaner and his daughter were in the apartment.