The villa is alright, the location was great, but the communication with the host (there were around 5 different people messaging me), was disappointing. We had no hot water for the first 3 days, it was a super easy fix, just turn on a button that was hidden behind a door that is left open to access the kitchen area. Different people kept messaging me to check this or that, which I would do, but none of these suggestions was the problem. Sometimes they’d suggest I try something which I would do, then I’d say no that didn’t help, then I’d have to wait hours for the next suggestion. Even the nice neighbour came by to help, but no one from Let it Go came by. I almost never complain and I’ve never written a bad review for Airbnb before, but this was just so frustrating and I really felt like they didn’t care.