NOT DISCLOSED IN LISTING – This is the PERMANENT RESIDENCE of the host. His personal belongings fill the closets in the bedrooms, including dirty laundry. The kitchen cupboards are filled with the host's personal items & food items. The freezer is full of frozen meats and the fridge has partial jars of accouterments remaining. The apartment is much smaller than the photos suggest.
We realized this was not a normal Airbnb. We contacted the host. He then advised the rental was his residence and that he moves out when he rents the apartment. We expressed our dissatisfaction, and the next morning contacted the host again. We asked for a refund for the remaining nights. Jacob advised us to contact Airbnb, to initiate a refund. He did not ever say he would not refund us & stopped communicating. Advised Airbnb he would not approve a refund. Airbnb refunded $265. We stayed 1 night. It costs us $1100.. We have reached out to the host for a settlement but host refuses to communicate. 1star