Easy-to-follow check-in guide is provided. No hassle in locating it for the first time. Perfect location, very quiet, close to the city and ease of access to public transport. Very clean, neat and tidy at every corner, including the linen and bedding. The kitchen looks small but it's fully functional, it's equipped with various utensils and small appliances like toaster, rice cooker and induction cooktop. Overall a comfortable stay, suitable for couples, business travellers or those who need to work from 'home' during temporary stay. Communication with Randy has been easy and smooth. Overall excellent value for money!