Susan gave quick respond and easy to communicate. We stayed for 3 nights and we really liked the house. The house was clean and comfortable. Susan left some notes on the table ( e.g. guidelines to use the heater for shower) and it's really helpful. The house is near to a hypermarket and the neighborhood is quiet and safe. The kitchen was well equipped as well. We loved how thoughtful Susan is to prepare some DVDS at home, we spent great family time watching movies in the living room. Definitely will recommend the stay to our friends.