The management company were really friendly and good to deal with and provided an extra towel & iron (as it was damaged) without any hassle.
The unit is a bit overpriced for what you get and could probably do with some TLC but the bed was really comfortable.
My only complaint was the noise from the unit upstairs, you can hear a ton of noise & on my last night they came home drunk and started to sing and play music which made it a nightmare to sleep but that’s a little out of their control.