After a 17 hour flight my back and I were looking forward to a sleep. The bed and pillow are amazing! I slept so well. Lilian is so kind and helpful. We went out for coffee, she picked me up from a trip I did and even hung my washing out! She goes out of her way to help. I couldn’t have asked for more. Thank you Lilian and I look forward to seeing you again. Liz. Xxxxx