Fayanna and Mark were very attentive hosts from the moment we had our booking confirmed.
Upon arrival we received a little care package with some small snacks ect.
It’s a beautiful setting to unwind, relax and enjoy the peace and quiet. The lake is just around the corner and we couldn’t fault the accommodation, it’s definitely got that resort feeling to the bathroom.
My 4 yo son loved the Lego Duplo and they had a vast range of books for the children which was great. We especially loved making our way through the Thomas series whilst there.
Plenty of board games and books for the adults too.
Despite loving our stay we ran into a couple of issues……,
Wi-Fi is not an option at this property, despite saying otherwise online and in the printed handbook. When we requested use, we were met with unclear answers, which we had to follow up in person only to be told it’s no longer available. We felt it could have been handled better, with upfront honesty. No one likes to feel like they’ve been misled.
The sauna; which is hired separately, is hired for 1 hour time slots, (with a minimum hire charge of 2 hours)you use the full hour or you lose the time. We didn’t realise this and used 20 minutes each totalling 40 minutes. We were under the impression we would then finish the remaining time the following day and have two 20 minute sessions each equalling 1 hour use each. But when we requested the sauna to be heated up, the hosts informed us we couldn’t do it as a continuation of the day before, we would have to pay another 1 hour charge. So we lost 20 minuets use of the sauna that we paid for. We don’t feel it is appropriate to be charging a minimum booking time that is not safely recommended by sauna manufactures, which is a maximum of 20-30 minutes per session, not an hour.