This was a delightful apartment with many thoughtful touches from the owners that made our stay very pleasurable. The apartment was exceptionally clean and the instructions were easy and clear. Arrival and check-in were very easy and the keys were provided via a lockbox as described. Inside there were many touches to make the stay better such as cooking supplies like oil, salt, pepper, tomato sauce etc. There was a box of toys and board games for the kids that were all brand new and most were still in packaging. Linens, shampoo, conditioner, washing powder and dishwasher tablets etc were all provided meaning you need to bring very little to be comfortable. The internet quality was great and Netflix proved useful on a rainy day. The place immediatley felt like home. Overall a great AirBnB.