It is a very professional team, we picked up and dropped off the key from office with zero drama. The house is beautiful and stylish, rooms are much bigger than we thought. Four rooms with three Queen bed, two bunk beds (one in the master room with double bottom bed, perfect if you bring a toddler!) everything you need for a little weekend escape is here! BBQ works perfectly, oil, seasonings, mosquito incense, you name it, we even find a baby chair! As the property is managed under a professional team, they have towels and soap etc. bed is beautifully made. It is basically an apartment hotel standard, the Australian hotels/motels are all pretty casual. I am normally a hotel kinda person, but if you are planning a family weekend and do some light cooking, dun even check the hotels, this one is perfect!! House is stunning and management team is fantastic, we only have three adults, the house is pleasant and spacious! 💯