This place was highly overpriced at $777.00/night for 12 people. It looks like there hasn’t been much money put back into the house when needing repairs. We had a broken heater, the front glass door doesn’t lock, handles broken off the glass door, glass covers missing on lights, no light in the top bedroom (only a small light next to the bed), blinds didn’t roll up, dishwasher doesn’t wash very well (we had to wash dishes by hand, as they would come out dirty), electric blanket didn’t work. The first night we arrived the heater wasn’t working so we asked for a heater to be bought in as we were all freezing. Shelley brought up 2 heaters the next day and offered a refund for the first night of our stay. After leaving she contacted Airbnb to say we had over 12 people staying there so she could get out of offering a refund. We didn’t care about the money it was more offensive that she lied to Airbnb to get out of refunding us. When asked how she came to this conclusion she said the neighbors saw more than 12 guests. We asked her to come over and confirm several times however no-one showed up. It is very disappointing how Shelley and Scott dealt with this.