The way in which unexpected issues are resolved and the speed and professional manner in which they are resolved are a true reflection of a good host. Although there were issues with the water during my stay the host was promp, professional and understanding in resolving the issue. Take away the water issue, the check in was easy, room was as described, location is great and the price was value for money. I am confident to return on a future trip knowing that customer satisfaction is always at the forefront for this host.