My family and I were very happy with our stay. We accidentally broke a glasses on our last day but Sally gracefully waived off any compensation required. We were also extremely impressed by her kind gesture in going an extra mile to inform us that we had left one of our girl's set of clothing behind in the apartment after we had left the place. She further consented to our request to retrieve the items at a later time by placing them in the mail box. That touches our hearts very much. Thanks, Sally and Darren.