- excellent location
- beautiful, spacious home
- comfortable beds
- shower/bathroom clean
- good heating
- sufficient kitchen appliances
- WiFi was weak for the majority of the stay (we had to use our hotspots to watch Netflix on the TV and really on our data)
- host was quick to respond to inquiries however slightly intrusive at times, asking if we were in the house
- check out experience was a little disappointing and stressful
Checkout was moved from 12pm to 10.30am. We were informed an hour before that this was the case.
At that point we were not at home. We offered to pay extra for an extension of a couple of hours but there was no acknowledgement. Host responded to say she needed to gain access to change the beds and linens to prepare for another guest arrival at 3pm. However host was ok let us stay past checkout while she cleaned.
Then, upon arrival back to the house we spoke with the host and she informed us that she wants us to:
- vacuum the entire house
- clear the kitchen bin
- wipe down/clean the fridge
- empty the washing and put it in the dryer
While we were cleaning, she was not present in the house.
After all cleaning and vacuuming had been completed, we received a message to inform us that the guest would not be arriving till 7pm.
We were uninformed about checkout till last minute, we were allowed to stay past checkout but host entered the house while our belongings were there and we were expected to clean the house on our own, without her help to prepare for the next guest. All while we were preparing to fly out that same day.