All communication went smoothly from beginning to end. We found the place easily following the instructions given. The appartment looks exactly like it does on the pictures and we found it clean and reasonably well equipped. There's basically everything you need. Some salt, pepper and oil in the kitchen would have made it perfect, since you don't really want to buy all that if you're only gonna cook a couple of times. The appartment is a perfect base to explore the city and I'd absolutely recommend it!