Having stayed in a few of Phoebes units now I've always been happy with the standard, clean and tidy and everything in working order. Unfortunately my last stay in U21 was a disaster with the plumbers wanting access to the unit a couple of times a day for the entire week I was there, the leaking water through the ceiling from the upstairs tennant, then to top it off the noise of the plumbers working outside the unit was very annoying. If I had been informed of the ongoing works I would have booked elsewhere and happily would have rebooked once the works where completed. As it stands now I'll be using another air bnb for my monthly week off.