There are many positives in regards to staying at this apartment
- modern, clean
- spacious (also a negative)
- incredibly central
- great complimentary bottle of wine
- Richard's eagerness to please and affable nature
- plenty of high quality linen
- very secure
- clever electronic entrance system
- well organised check in and check our
- hot spa
- their salt water pool system was much more preferable to chlorine options found at other places
- more bathrooms than we could utilise 😊
Our issues were small and may seem "nit picky" but they were important in regards to our stay
- we were not given the place that we viewed online. Richard gave us another, larger apartment. We realise more space can be seen as a windfall, but we selected the apartment as the pictures showed it at ground floor level and right beside the pool. This would have been perfect for supervision of our children. Instead we had a second story view of a road as Richard had given our apartment to another.
- the wifi was terribly slow and only one device could be connected at a time. Richard was very kind in giving us the password to other apartments but the signal was very weak. The speed was not Richard's fault and he hopes to have NBN soon.
- we were promised 2 keys. Only one was available as our apartment had been newly purchased and the spare key was my yet available. Richard quickly found us a "fob" but using the pool was not easy as we only had one key and 2 kids meant splitting our time on occasion.
These are small things but they were different to what we expected. In summary - we received more than we expected in some ways (that we had not requested) but a little less in other areas.