Lovely apartment, brand new at a central location. Was told that we’ll be assigned a room on 31st floor prior to our arrival but during check-in, duty manager (think her name is Laura or Lauren?) told us we will be given a room on the 4th floor instead as earlier communications were not “valid” since it is not done by the on-site team… We also checked if there was hair dryer in the apartment itself and the team confirmed there is but when we arrived, we didn’t see any hair dryer in the apartment. Perhaps communication within the team can be improved.
Also, check in instructions were not really clear as we were not told where to throw the trash and our room cards didn’t work initially.
Anyway, the room on the 4th floor was pretty noisy as it was facing a karaoke bar, my family had some difficulties sleeping at night as there were loud noises and singing through the night. Other than that, it was a lovely place