Host was friendly and very efficient and clear in all communication. There was a small problem with the fridge but hosts were quick to respond. Would be great to have a DVD player for the kids. Each room was cosy and well prepared for our arrival. Overall fantastic stay for families- the kids enjoyed the swing at the front, front lawn was fenced and good area for kids to run about, toys and games available, pantry was well stocked and kitchen was easy to use. Would definitely recommend this to others. In fact we are coming back next week again! :)