I stayed one month at the Olivia's place . The apartment is very good .i didn't meet Olivia, but her mother Penny , amazing person ,went to change the tv that was not working. I called her and in 30 minutes she was already there with another tv. The communication has always been fast and perfect. To be perfect stay lacked only having a smart tv . And i have a late check out too. Thank you very much Penny.