I had some music on around 10pm. It wasn’t loud and wasn’t party music. It would definitely be a tv level volume. The reception rang and informed me that the music was too loud. I then immediately apologised and turned off the music. A bit taken aback as they were very aggressive and rude. They were not polite about it. I then proceeded to turn on the tv which would be the same volume as the music I had on. Then a bit later the reception calls again andthreatens to kick me out if I keep making “banging” noises. I had not been making any loud noises (not that I was before) after they called and told me to turn off the music. I told them that I hadn’t been making any noise and they seemed a bit stunned as they must’ve felt they had been a bit rude for accusing me of something I didn’t do. They then told me that they would investigate and let me know what had happened. I never received a follow up or an apology for being wrongly accused. Definitely a very unpleasant experience!