I booked to arrive at 2am after 20 hour international travel to find no key waiting, as the room was booked, the host wasn't even in the main house to assist.
I quizzed about the arrival time with specific information, i was not corrected as to the booking time/day.
SO, i had to sit on the curb and wait for another taxi to take me to a hotel... finally in bed by 4am.
I returned to the airport in the morning to meet colleagues to attend a conference... not very refreshed.
From the photos the Hideaway looks new and great