I wouldn’t describe our stay as comfortable, but it was adequate. I was surprised by the lack of reviews about the couches, which were extremely uncomfortable. It is definitely time they were replaced. I was disappointed with the description of the place as having Netflix, when what they really mean is that the software is installed on the smart tv, and you can use it if you have your own account. I also expected much better communication, given the reviews. We were missing a few minor items, but it took until 24 hrs before departure for that to be resolved.
I appreciated the closeness to the city and the walkability. The kitchen and laundry facilities were helpful. However, none of that would be enough for me to choose to stay there again or recommend to others.
I really wish other honest reviews were published because some of our issues are not the sorts of things that occurred only for us.