Bit of a mickey-mouse outfit!!! Annoyed that on arrival to the Vacation Village by Anne that my booking was for August and not April. Confirmation via email the day before check-in (Tues 24th April) that check-in was at 2pm! Panic-stations because the house had not been cleaned for us! The cleaner had to come in and clean it! When the cleaner left she mentioned that the washing machine was broken! We had paid for a house that included a washing machine and ended up using the laundry in the caravan park - paying $4 a pop for every load!!!! I was told by Anne that the washing machine will get fixed just waiting for the part to arrive which should arrive Thursday (26th April). Very upset I just had to sit myself down and think straight because I had paid 4 days for the house and return flights from Perth and hired a rental. On a positive note the house was clean, safe and secure for our babies. The air conditioning great.