Had quick responses from Lesley and thus was able to get an extra doona with no problem. No trouble getting into the apartment, had a bit of trouble finding it because we arrived at night. The outside looks like a garage but inside looks just as the pictures appear. Everything was clean, plenty of towels provided. Be sure to bring your own shampoo, there were two half used hotel sized body wash containers in one of the draws but that's it. Kitchen was well equipped, tea and coffee provided as well. The gate is a bit hard to shut but otherwise had no problem with the place at all!