Randy was prompt in replies and detailed in the check-in instructions. Location was in a quiet neighbourhood, with amenities such as car rental (6 min walk), post office (3 min walk) and airport bus (6 min walk) away. The apartment was easy to find and checking in was hassle free. Place was clean and well-kept. However, we had some issues with the WiFi connection which was constantly dropping but Randy was prompt and swift to attempt to rectify the situation. We were living on the bottom floor, and could hear our neighbours' foot steps walking above us but it didn't bother us. Showers were powerful and heats very quickly. We also used the laundry room, and the drums were big. Generally a great location and value for money!