I’ve had an unpleasant experience with Maggie and Jim during my stay at their place. As I am not a demanding customer I didn’t mind cobwebs inside and outside of the apartment (I cleaned them myself) ripped bedding and unclean closets. Jim asked if I was going to be home on a particular day around 12 so the internet guy could come and improve wifi. I waited until 2 pm, no one showed up and I had to go to the appointment I had. When I came back, Jim stopped by again and I apologised for not being there to what he said that the internet guy didn’t show up. Next day I opened a cupboard in the kitchen to find a wifi router that wasn’t previously there. I called Jim and asked him about it to what he, at first, avoided to give a clear answer to and then admitted to going into the apartment while I was away without telling me or notifying me at all. I told him that it was unacceptable behaviour and that I will contact AirBnb. He said that the internet guy was in a rush and that he knocked, but that there was no answer. Finally, he acknowledged that he should have asked me first. Then I sent Maggie a text (because she wasn’t picking up her phone), she called back and when I explained what had happened she said that she is just a third party (even though she is a cohost I communicated with). I said that my dog was inside and asked what would have happened if he attacked or bit any of them as they are strangers to him and she replied that Jim is a lovely person and a dog lover and that I was overreacting, including statements like “Well, what do you want me to do about it” and concluded rudely that I’m making too big of a fuss over nothing. Then I hung the phone up on her.
I understand that apartment belongs to them but while I’m renting it out they should not go in until they ask or notify me.
I won’t be staying at any of their stays ever again.