Unfortunately we arrived at the cabin to be greeted by guests who were also booked in the cabin. As they are off the grid we had to drive 20 minutes to a town for reception. We called and asked what was happening and they advised “their calendars were not talking to each other”. The entire handling of the situation was disappointing to say the least - we had prepared for a two night stay purchasing all food and equipment we needed to stay off the grid. Due to the school holidays there was absolutely no other accomodation and the only alternative we were offered was at another cabin an hour north and were told “it might not be cleaned”. The whole point of our trip was to stay in this cabin, I booked the trip months in advance to secure this cabin. The guests staying did not initially book this cabin but were moved here no more than a week prior to the stay. In addition to losing our accomodation, we both took time off work as well as the expenses of driving over 2 hours to get there and purchase everything in advance for the trip - with no fridge or efficient storage for our food. We were left to figure out what to do for accommodation or an alternative ourselves so that we could still attend hot air ballooning as we would have lost our money for that too. Overall the handling of the issue was disappointing as the cabin really did look incredible.