We had a bad experience, but this might not be universal. Easy check in, friendly host, lots of communal space and easy to get to. Bruno, the staffie was a bit too much for us and made us feel uncomfortable. Might not be okay for young children. There were a couple of insects/cockroaches but this is fairly common in Oz. The bed was very uncomfortable, paper thin mattress you could feel every spring in, with a creaky bed. Some noise from hosts watching TV near the room too. All of these can be improved for the next travellers.