Lucille is a great communicator! She anwered all my messages immediately and was very helpful. She let us check in early, which was really nice, and responded in a positive way to my complaints.
We were disappointed with the accommodation, though. There is nothing cheerful or homely about the tiny place. It's purely functional with bare walls, that could really do with a coat of paint, and just the basics. Even though the accommodation had been cleaned in the morning, it was still dirty, so I felt the need to clean it again before moving in.
The location is very good, close to the airport and the shopping centre - and yet quiet. So if you're only passing through, need a bed for the night and are not too fussed about cleanliness, go for it!