From the moment we arrived in Perth our accommodation was late to check us in and upon arrival there was no direction as to where to park (even though it says parking on premises) and what was and was not available for us to use.
The host said we could reach her through the Airbnb app although it was hard to get a hold of her and anytime we met her with a complaint it seemed to be unresolved. The house was the least bit clean, the house had cockroaches and dried up feces on the bathroom toilet. We messaged the host to discuss the lack of communication, parking confusion and feeces and she only vaguely addressed the parking and told us the bathroom would be cleaned that day. It had been our whole stay and the feeces were still on the toilet. Additional to this the hosts
parents were the ones home, and we were given attitude for using the wrong dishes and cutlery when we were never explained what we were able to use or not to use.
We did not feel the least bit welcome, we were left figuring things out on our own and are not happy at all with the lack of cleanliness. We were very disappointed because we read great reviews and we experienced the complete opposite.