Allan was very accessible before and during our stay and left helpful, friendly info for us about the house and neighbourhood. We didn't meet him as he was overseas but he organised for a lovely friend to meet us at the apartment to give us keys when we arrived. The home was immaculately clean and very nicely furnished, and he generously offered for us to use some of his supplies in the kitchen. The apartment was 2 blocks from a street with many cafes and a short bus ride into the city centre.