The place is great, exactly as advertised. Good location, walking distance from the main part of town. Wifi good, bed comfy.
My issue is with SmartStayWA; they will charge you a security deposit through the resolution centre which is exactly what this article says you cannot do https://www.airbnb.com.au/help/article/140 . When I queried the deposit, SmartStayWA could not articulate the conditions of this deposit, how it interacts with Airbnbs existing damage policy or detail any terms and conditions associated with the booking. They just requested the money and said if I didnt want to pay i should cancel my non-refundable booking. They appear to manage several properties around freemantle so it is pretty lazy work that they can't even send through a standard T&Cs to the security deposit. It is effectively asking me to sign a contract without letting me read it. Then we they refund it, it just turns up as credit in my airbnb account which also isnt ideal.