Pearl was not really responsive from the start. Messages took more than 10 hours to respond. She did not respond to messages and calls 24 hours before check in.
The location was convenient but the surrounding buildings are very much in need of major works. You might notice Pearl does not post much on the outside of the building. Upon check in, the front door knob is damaged and loose. The whole place was not clean from the previous guest. Trash was everywhere and the towels were all over a dirty bathroom. All calls to Pearl were to a voice mail. Imagine I had to look for a hotel last minute and the cost I had to pay for a change of stay. Very bad experience and Pearl could have done better. I wouldn't recommend this to my friends.