Great location, we have stayed in the area before and love it.
When we checked in the room hadn’t been cleaned. Not a nice start to what was an expensive stay. I called the contact number, person I spoke to didn’t offer an apology or seem to really care that much. They did arrange a cleaner, and 1.5 hours later we could use our accomodation. Never heard back from the accomodation provider, just lucky we saw the cleaner and asked how they were going.
Carpets weren’t vacuumed properly.
Rangehood dripped oil onto stove when switched on.
Bathrooms were cleaned well.
Location is excellent. Good facilities in the unit and the area.
Just needs a thorough clean and better quality couches.