The apartment was in a wonderful part of Palermo. Very walkable to restaurants, bars, shops, and the subway (a few blocks). The place was very secure with access cards and a doorman 24 hrs a day. Check in was easy and Matt was very responsive. It was quiet inside the apartment but the city was just a few feet away. It was very hotel like and Matt owned all the units so there were a few options to choose from. I'd stay here again.