We had 2 adults, 2 children (14 and 11) and found this place worked really well for us. It is as advertised. A safe location plus a concierge 24/7. Check in was easy.
The location is near a mall and lots of lovely restaurants and small shops to buy essentials.
There is a tourist bus right outside the house that we used (can book online or pay cash). You should use the taxis too (not something we are used to) - we found them cheap and reliable. There was lots of public transport nearby but we didn’t use it (you need to get a card for it).
There is street noise at night which is normal for a big city. I used ear plugs a couple of times (partly due to waking with different time zones) but it didn’t bother the rest of the family.
The beds were nice. There were also nice fresh towels and sheets. I liked the water pressure in the showers.