Natalia was very warm and welcoming, and had lots of great advice about the neighborhood. She stayed in excellent touch with us during our stay and was very attentive to any issues that we had. The house is huge, great for groups, and if the weather had been better we would have been thrilled about the huge roof terrace. She was great about our kids and helpful and relaxed. We appreciated her entire family's efforts on our behalf and would happily stay again.