Apartment itself is clean and comfortable and in a great location 2 blocks from the metro and steps away from great restaurants.
Owner Natasha's response time is quick.
However, there were a few issues:
We were originally given the wrong address, then when it was corrected, we were told that the lock box to pick up the key was 12 blocks (1.3 km) away from the apartment! Not convenient for someone with luggage and without private transportation!
The listing also indicated and showed in the photos a washer (one of the main reasons we booked this place) and a kettle in the unit, both of which were not provided. When we inquired with the owner, she said the washer broke and she "thought she removed it from the listing". She offered to bring us a kettle, but we declined since we only had a couple days left in our stay.
There is a balcony, but no table or chairs to sit on.