Flor was fantastic! She readily communicated with us, and did so much to accommodate us! She let us put our bags in the apartment before our check-in, and took the time to explain everything in the apartment. She also spent several minutes going over a city map, and gave us several ideas of what to see, where to go, and what to eat. The apartment was clean, comfortable, and quiet. We had everything we needed! Flor also offered to help us with restaurant reservations and car reservations (for the airport). I can only think Flor must love her city and helping others from how kind and gracious she was!