The place looks just like the picture. We arrived a bit early and was not able to get into the building, since the outside door code was not provided in the reservations. The office on the 6th floor opened late, not at 10 am. I had to wait for a guest to arrive to get inside the building. Also, the bedspread looked old and dirty and stained. I did not want to use this bedspread so I asked for an extra sheet, extra pillow and bath towel. However, the lady in the office on the 6th floor on Friday 1/20, looked at me and said she will send it over. Next day Sat. 1/21, I had to go back to the office, since I did not receive any of the items I had asked for the day before. Augustina, was kind enough to assist and provided the extra towels, which were old and worn (looked like rags). The bathroom sink's hotwater did not work...Closet is too small. Overall, I was not happy with the service and will NOT stay there again.