The apartment was pretty good, though I definitely wouldn't call it 5 stars. It's in a pretty good location, 15 minutes walk from 2 subway lines and the heart of Palermo. Not exactly where we thought from the description, but pretty good nonetheless. There were people there to clean every day, but we still found some sticky spots on the floor near the kitchen. We also had to move to a new room halfway through our stay, which was not a problem, since I was told we would have to before the booking was accepted, but they ended up moving us to a much smaller room. The second room also had a smaller shower and bathroom, and the toilet was a bit loose from the floor. Overall it was decent, the apartment is nice, though definitely not 5 stars, and left a bit to be expected.