Graciela's apartment was exactly as described and she was a very gracious host. The apartment is clean and centrally located in Palermo, but on a nice quiet block. All the great shopping, bars and restaurants in Palermo are in walking distance. Graciela was flexible with my check in as my flight coming in was delayed and quick to answer questions. She has a hairdryer and an iron in the apartment, both of which came in handy. There is also a universal adapter in the apartment, which was a great help in charging my phone at night. Would 100% recommend the apartment to a friend!