It's easy to understand why Guillermo is a super host; this was one of our best Airbnb experiences ever! To start, his apartment is located in a lovely part of the city, within walking distance to wonderful restaurants, markets, parks, and museums. It took us no time at all to feel at home in Recoleta, following Guillermo's many recommendations of local places to eat, shop, and visit. We really enjoyed walking the neighborhood, but found that getting around to other areas was incredibly easy. The subway is a short walk away, and taxis are plentiful on the street adjacent to the apartment. The apartment itself is just lovely. We spent many hours relaxing in the living room, surrounded by tasteful furnishings, interesting art and a view of the neighborhood from French doors that open onto a balcony. The bedroom has the most comfortable bed we've ever found in a rental, as well as plenty of closet space, and the kitchen and bath have all the modern amenities you'd hope for. But perhaps most important was Guillermo's assistance when problems with our flights meant a very late check-in and check-out. He was immediately responsive to our situation, and made sure his assistant Carina was there, regardless of the late hour, to smooth out what might have been a very stressful situation. Although we didn't meet, Guillermo's kindness and eagerness to make sure we had a great stay are what make him a super host.