Ornela was friendly and readily available to answer any questions. The apartment is lovely, clean, and in an excellent location! Beautiful, cobbled and tree-lined streets. Lots of bars, restaurants, and cafes in walking distance, including a French-style brunch place right outside. Ornela also left clear and uncomplicated tips for visiting different areas of the city, which was very helpful. Security guards at the door are friendly too, and kindly kept my bag for several hours before my flight after I checked out.