Carol answered all email inquires before our arrival in a timely matter. She arranged for Carlos to pick us up at the airport and drive us back upon departure. Carlos was very proffessional and friendly although he did not speak English, we managed to communicate. Carol was a warm welcoming host that met us at the apartment upon our arrival in Buenos Aries and came to see us off when we left. She gave us a complete orientation to the apartment, discussed things we might be interested in and gave us orientation to the neighbourhood. Carol was always available to answer our questions, and we did have many. The apartment itself was exactly like the pictures. It was an amazing experience to stay in this charming beautifully furnished home. I loved the decor. The apartment had all we needed. We referred to it as home while in B. A. The location could not be better. It is in a safe neighbourhood, close to shopping and many attractions. We were able to walk to most places, but we are big walkers. I would definately recommend this apartment. Thank you Carol for making our stay so memorable.