Amazing, everyone and everything just amazing!
On our arrival, we were met by Marcelo, very humble, warm and friendly. Gave us all the local information that we needed, always available with a great disposition at the end of the phone, he was lovely. The apartment, is incredible, our dream place on the 25th floor, with great views, balcony, televisions, all modern, clean and immaculate. I will always return to this apartment, felt very safe, chic and location was perfect! On our last day we met Ralf, again you can see that he is a perfectionist and is attentive and sensitive to your every needs. Because we had to leave the apartment on checkout time and he knew our flights were at night, he kindly provided a mid-week free clean of our apartments with fresh towels and complimentary extras. Also he offered us another apartment to store our luggage and use if we needed a phone, television etc until the evening. Marcelo arranged for the airport transfers. We arrived slightly later than planned but there was Ralf helping us with the luggage whilst taxis were still waiting for us. Far superior than a 5 star hotel. I will always return to Ralf's properties, cannot say any more than to say it all in one word: Amazing! Thank you so much to you both Ralf and Marcelo.