Silvia is an outstanding host and was very quick to respond to any questions or concerns. She is an excellent English speaker. One of our friends needed to work during our stay, and Silvia quickly made sure the Wifi connection & speed were in top working order. We also had some technical issues with the TV, and Silvia went above and beyond to have a new TV installed quickly.
The check-in/check-out process was very easy & efficient. Silvia was also very generous to allow us a late check-out to accommodate our overnight flights.
The apartment is located very close to a lively area of restaurants and retail shops in the Palermo neighborhood. A couple of large grocery stores and a pharmacy were located right around the corner. The apartment is located next to a beer garden but noise concerns were not an issue.
The apartment was very clean and had AC units throughout the unit. The 3 bedroom suites are on separate levels which allowed each guest to have adequate privacy. The bottom suite tends to be darker, the middle suite has a smaller bathroom and the top suite has a more open view and spacious bathroom area. A large deck on the top level was a great space for relaxing and getting some sun on the lounge chairs. There was also a BBQ and large table on the deck that looked inviting but we did not use during our stay.
We cooked in several nights and found the cookware fairly limiting and a sharp knife would have been useful. A washer and dryer in the unit was a useful feature since we had been traveling for over a month.
I highly recommend this apartment for a group of friends - great location, good value and excellent property management.