Claudia and Ricardo were both very responsive, helpful, and involved with the whole process of arriving to the AirBnB from the airport. I felt very welcomed to have them as hosts. Palermo is a charming and friendly neighbourhood for any tourist. Numerous supermarkets, cafes, and restaurants line the streets. Very walkable and close to public transportation such as the metro/subway (Plaze Italia) and buses (they are all over the place).