Jeronimo was very helpful before we arrived, and left the keys with the porter for us to collect whenever suited us. He sent us a text every now and again to check everything was OK and to see if we needed anything. Although we didn't meet he seemed like a nice guy! The apartment was great, exactly what we needed. We stayed for 2 and a half weeks and the only negative thing about it is that it is very noisy due to the busy roads it is located on. However weekends were a lot quieter and we did end up getting used to it. The location is perfect, situated right next to Recoleta park and with many bus stops just on the doorstep. An amazing stay and would definitely recommend the apartment.