Excellent communication. Maria was available at all time and responded to our questions and requests immediately. We also just really enjoyed chatting with her. She lives just next door. She is flexible and accommodating. The location s in the heart of Palermo, so you have excellent walkability. The loft itself was very clean, just as described and we had some nice touch with coffee, chocolates and water. We already booked another night with Maria when we pass back through Buenos Aires. Only recommendation is to bring some ear plugs as your are close to the street, otherwise with the AC and dark shades we slept great.