This was my first time ever using Airbnb. Everything was exactly as described. We had a large group of people on vacation, and we had all of a house that had been divided into four apartments. Natalia was excellent at helping us make arrangements for our local transportation and activities. I would note that there is a flight of stairs from the street (the unit is not on he street level). Many eating places are within one or two blocks. Museums, shopping and zoo are within asking distance. Everyone was happy with the house. We mostly ate out, but here are kitchens and we did cook some.
Natalia was very accommodating as we arrived early in the morning, and stayed into the afternoon when we left.