This was among the best customer service I have ever experienced. Florencia was a great hostess. She responded to everything we needed. The apartment staff was superb. The apartment was perfectly located near the Metro D line, but lines, etc.... A laundray was located half a block away. If you plan to use the kitchen to cook, you have to stop at Betty's, a tiny food shop right next to the apartment. This is a family run shop. The prices and the service are awesome. Cafes and restaurants abound throughout the neighborhood.