It was adequate. However unclear check in and check out instructions. other than just check in with the front desk. I received zero check out instructions.
I alsohad to do some detective work to figure out the paid laundry needed tokens. When I asked where to get them I was given a huge list of possible locations all over Palermo I could go and buy them. Some of these stores were very far away some that were close weren’t open or didn’t even have tokens. When I did find a place, I could only get a very limited number of them. I felt I had to spend an innordinate amount of time on a goose chase to simply use one of the ameneties listed. A few tokens to use and having that list visibly available in the check in instructions or within the unit would have saved me a considerable amount of time and fussing about it.
The place is in a good location however this needs a bit more polish before I could recommend it for a long term stay. For a short term stay it would be more than adequate.