Ralf and his colleague, Marcelo, went above and beyond to assist us in arrival and departure. He arranged for a car service to pick us up even though we were arriving late at night in Buenos Aires. Marcelo met us at the apartment and got us settled (including setting up a key fob for entry/exit). On our late afternoon departure, Ralf was kind enough to let us store our belongings in another unit for the day. In addition, the location of the unit was great - close by to many of the restaurants and bars we were interested in exploring. Also not far from the Rose Gardens, Japanese Gardens, and MALBA museum. The unit itself was clean, a great view, plenty of towels, a safe for valuables. There was even a bowl of fresh fruit waiting for us upon arrival. Plenty of space for 2 people who are spending most of their day out and about.