The host was the most unprofessional host I've ever interacted with. First, when I arrived, she was not there to let me in and she had me wait three hours before I was able to get into the Airbnb. She did not communicate to me prior that she needed to let me in so I was stuck waiting for three hours to actually get into the Airbnb. As a result, I missed a photo shoot. Once I did get into the Airbnb, it was not like the pictures. There were no sheets or covers on one of the beds. The walls were damaged. It looked like someone just threw the covers over the pillows in the master bedroom. And there were several pieces of hair in the apartment. Furthermore, she refused to provide me with an additional towel because she said there is one towel for one person assuming that I was asking for an additional tower for the other person that was with me. I needed another towel for myself because I was staying there for four days, and she had only provided me with one towel. The hot water went out one evening and she informed me that someone would have to come in the morning to fix it. She informed me that they would be there at 9:00 AM and they were not there on time. As a result, I had to take a shower in cold water because I had somewhere I had to be that night and the next day. She was a poor host and was very rude. I would not recommend staying here.