The communication was great, Martin checked in with us even though he is in the states. Monica and her daughter were very helpful and friendly. Unfortunately there was an issue with the internet in the street so we were unable to have wifi during our stay but that was obviously out of their control. Overall a good experience and a very cute apartment, I slept comfortably on the fold out bed however my parents found their bed quite hard.
The location was great - close to good places to eat, drink etc!