The apartment and it's owners are fantastic and I had a great stay. Fast response on the request and on any question after the checkin. The owners looked for my flight number to see when I will arrive and were waiting for me at the apartment. They can speak English and showed my around the apartment, which is in a fantastic spot in Palermo, with a pool on the roof and access to a gym and a sauna. The apartment itself looks very new with a kitchen and a bathroom with bathtub. There were already drinks in the fritge, there was a metro card I could use and even a washing machine available in the base of the building. Also a small balcony, a tv and free wifi in the apartment. I just found it perfect and absolutely recommend staying here.