Eduardo is a fantastic host and was always quick to communicate. He was also very kind and helpful. Additionally he let us have a late check out to match up with our later than normal flight. The place is ideally located and near many great restaurants. The full time security guard made us feel very safe and they too were very kind and helpful. The building has a gym and pools (found and penthouse levels) which were features we used every day. If your looking to stay in BA, I would definitely recommend this apartment.