Honestly some of the worst hosts I've ever had after using Airbnb more than 20 times. The hosts just want your money and could not care less about providing you with even the basics you expect of a host.
The door to the balcony was slightly open and would not close upon my arrival. I told them that the door was broken and they said they would send someone to fix it. I stayed for a month and they never sent someone to fix the door despite my bringing it up several times. This is first and foremost a security concern. Secondly, the apartment is located on a very busy street and I got woken up at 5 am every day by trucks and traffic sounds. I eventually learned how to close the door which required a HUGE amount of force, more force than I've ever used in my life to close a door.
If you do not use earplugs you will be woken up at least 6 times a night and then at 5 or 6 am by traffic even if you do manage to shut the door (which is not easy).
The cleaning staff has a master key to unlock the safe so you can not safely leave your money or valuables in the safe. It's a cash economy so you will have a lot of cash at one time and carrying around huge sums of money while you wait hours for the cleaning staff to finish your room is not convenient or safe. Also, they never tell you exactly when the cleaning staff is coming so they could show up anytime which is inconvenient and the cleaning staff won't come back later. So no matter what you are in the middle of you need to drop everything and get out. It is mandatory cleaning once a week which I would have appreciated if I had a safe that they do not have access to and if I was told what time they planned on coming.

Communication was terrible. It would take between 10 and 24 hours to hear back from them typically even with the most basic question but often they would ignore me entirely. The hosts have never visited the property. They have zero knowledge of anything in the building or the apartment and could not answer basic questions like where is the sunna, or where is the toilet plunger or where is the washing machine and dryer in the building. They are sometimes rude and dismissive when they can not answer a basic question. For example the first 10 days of my stay I could not use the washing machine or dryer in the building because they could not tell me how. First, they could not help me find it. They told me in the basement, I went to the basement and looked in the garage and did not find it. I asked if there was another room in the garage and maybe I had gone to the wrong room. She was rude to me and told me she had already given me the instructions and if I did not find it I would have to wait a week till the maid could show it to me. Her tone was rude and dismissive and she totally ignored my question about if there was another room in the garage. If she had ever visited the property she would have known that there are two rooms to the garage and that I went to the wrong one. The problem would have been solved within 30 seconds. She had never been to the building so could not and would not help me find the laundry. I eventually found the other room no thanks to her. She acted like I was the problem but if she had even basic knollege of the building she would have realized I was in fact in the wrong room and could have easily told me where the other room was. Then even after I found it they could not tell me where to go to buy the coins for the machine and I had to wait several more days for them to figure it out. All in all, it took them 10 days to give me the most simple basic information and I had to pay to have my clothes cleaned outside the building.
I had to wait for 1 hour outside to get into the apartment when checking in. I had been traveling for more than 24 hours on a very long red-eye flight so this was really obnoxious. I asked to drop my luggage off early which they firmly refused but said I could drop it off about a 15m drive away at another building. I considered it but then with many hours' notice told them I was staying at the airport as it was too inconvenient to drop off my 3 suitcases at the other location and I planned to go straight to the Airbnb without dropping off bags. I was very clear in my communication yet she did not move the keys from the other apartment where I was considering dropping off my luggage. So when I arrived at the Airbnb there were no keys and I had to wait an hour for her to send someone with the keys. She acted like this was my fault even though I told her it was too inconvenient to go to the other building and I was going straight to the Airbnb and I told her this many hours in advance.
So many little things added up to an unpleasant stay. Like there was no toilet plunger and they said one would be brought to me and they never did so I waited all day for one and it never came. So I had to go out and buy one but they gave me no directions. Where I'm from you find these at grocery stores or home goods stores so I