We had a very early flight and Santi was there at the apartment at 6.30am in the morning to welcome us and show us all the ins and outs of the apartment. He was just a phone call away if we had any more questions. It was just like the photos, even better as we didn't realise how nice and roomy it was, with a whole extra bedroom to put our packs in. The bed was big and comfy, and everything was comfortable and clean and we were able to cook our meals , listen to music and watch DVDs for the lazy nights when we didn't feel like going out. It was great to be able to do our laundry as well.
I think Palermo is one of the best places to stay, and Santi's apartment on the top floor was nice and close to everything, but not noisy. We went out to see some music a couple of nights and felt completely safe walking home afterwards.