Jimena goes to amazing lengths to make sure that her guests have a pleasant stay and are supplied with everything they might need. Her notes and suggestions - in many languages - are a tribute to the detail she goes to. And she does all this despite the fact that she lives on the other side of the world. When we were there, we found the noise in and around the apartment too loud at night, and she was very concerned about this. In any case, we are older than most likely guests, and we live quietly, so this aspect may have bothered us more than others.