Luis was very easy to communicate with and very fast to respond to my messages. I was able to extend my staying the day before my check out date and Luis was very helpful. The apartment is just as described and it looks as nice as the pictures. It was clean and it had all the necessary things to make my breakfast. The bed is very confortable and everything works well. It is in Recoleta, a beautiful and very safe neighborhood. If you will be most of the time outside of the apartment you will enjoy its beautiful surroundings and the central location of it. But if you are working from home as I did, I would not recommend this apartment because the apartment it is not so bright; the windows view are blocked by close walls. The apartment has modern appliances and housewares, but the building is a little bit outdated. Overall I like the apartment and I sleep very well.