This is a difficult review to write as I really wish things has been different.
Carla met us on check in. She was very friendly and helpful. The location is OK and as mentioned in other reviews there is a subte card you can put money on to travel round the city.
Unfortunately, however, the flat was not clean with a general layer of dirt ingrained into everything. The place could use a good deep cleaning. The floor was very dusty, which brought on asthma. There were toenail clippings on the bedroom floor pubes on the bathroom floor and the microwave was unusable being full of a congealed rotting substance.
The toilet seat was broken and the wardrobe door wouldn't open. These were fixed after a few days, just before we left, but at the same cost as a hotel I would expect them to be working. We had to ask for toilet paper and soap and just bought other essentials like washing up liquid.
We may have been able to overlook these, however our stay was ruined when almost all of our clothes got stuck in the broken washing machine on Friday morning. I understand that these things happen but it was dealt with very poorly. Instead of just sorting it out I kept being asked to describe the fault and take and send photos. We did not want to risk flooding the flat so waited and waited all afternoon (wasting our holiday) for them to send someone. We had to go out as we were so hungry and when Juan did come round well over 30 hours later he simply hung up our still dirty but sopping wet clothes. They did not dry, they just started to smell and get mouldy. He sent a message saying that there was a laundrette nearby but they were closed the next day (Sunday). He knew we were leaving on Monday. The launderette could not wah our clothes in time. I found myself traipsing round BA trying to find a laundry. It was only two hours before we had to leave that they said they would be "willing" to let us use their washing machine to wash but not dry as though it was a big favour and then they went silent. Our damp and still dirty clothes caused us extra weight in our baggage. There are so many ways this could have been solved. Eventually they paid towards a laundrette in Mendoza but I got the feeling that Carla and Juan just did not care at all.