We chose this apartment because it looked good on photos, the location seemed good and the reviews painted a good picture.
We were not as satisfied as we hoped.
For starters, it was not a clean place. The tub was dirty, with hair and grime. We had to clean it ourselves, after a tiring trip, to be able to shower. The shower curtain was filthy, we tried not to use it as much as possible.
We also found bugs (a small cockroach and larvae) on the bathroom and corredor twice.
There was an open Mayo on the fridge that had not been taken out.
I also doubt the throw pillows were clean as they didn't open to change the linens.
The curtain of the room also did not stop the sun. At 4am the whole apartment was brightly illuminated, which was not very good for us. We were hoping to sleep more, but it was hard with so much light.
About Marcelo, we had no real problems with him. We never met him in person. He confirmed everything on messages but was also never willing to help us with a early check in or late check out, or help us to get a SUBE. We got our keys from the reception.
The apartment, however, is very well located, faithful to the photos and in a nice building.
All in all, not a bad stay, but could have been much better.