Roxana made no previous mention in her emails to me that she would not be there to meet me on the day nor did she say who would, or give me any instructions on the doorbell protocol. After waiting for more than an hour a porter from the next door building appeared - he said we were ringing the wrong bell and later Roxana explained that he was looking for a taxi (black and yellow type) but I happened to arrive in an unmarked car ( not a very clever reaction as I also could have arrived in an unmarked Uber) so basically he was not at the door looking for the hour we waited in the heat. A very bad start. We were also messaging Roxana during that hour and got no response. She later explained she was on holiday and had no charge on her phone!!!
Upon getting access and moving in, it soon became apparent that the flat has a terrible infestation of moths( pulillos) - they are everywhere including in the beds, flying in our faces, in the closets on the walls. We were given a Raid spray.