We booked the hotel for 2 nights. When we arrived at the apartment, Marcello waiting for us and it was 10.30pm!
Marcello walked us through all the things in the apartment and gave us various suggestions. We managed to find a place for dinner just opposite the apartment at 11pm!
The same night we spotted a few tiny bugs on our bed and sent an email to inform the office. The next day Marcello came to solve the issue and was very apologetic. He moved us to another apartment in the same building, which was equally nice, so he can clean up the apartment.
Overall we had a very good experience and the location is fantastic!