My husband and I were looking forward to staying here; it would have been my first time in Argentina. But his passport, among other things, was stolen in Chile and we could no longer travel to Argentina. I knew there was a no-refund policy, but the cost of replacing all that was stolen will be a financial burden, and I wanted to at least try to see if something could be worked out. I would have accepted if her answer was no, but she never even gave us the courtesy of replying. I'm sure the place is nice, but I'm disappointed with the lack of communication.