The apartment is located in a great location. I didn't feel the apartment was cleaned as well as it should have been. The white bathroom rug was very dirty. Not sure why that was not changed out prior to renting. Since we were going to be there for 12 days, we asked for an additional set of towels and a new bath mat. Someone from their team responded immediately with towels and a bath mat which we appreciated. The problem with the unit was there was no coffee maker and no hair dryer. It took one week for these items to be brought to the unit. I wrote to Paula and the team daily and apparently the owner of the unit was not willing to give them the money to go buy the items or he didn't think it was important for us to have coffee and dry our hair every day. That is the main reason I didn't give this apartment a 5 star rating. The items were listed as amenities in the listing and those two items were important to me as part of the reason I rented the apartment.