We had an excellent stay in this flat and would highly recommend it! We enjoyed it on all levels, including the flat itself, the neighborhood it is located, as well as the host. We stayed as a family of three, for a week, and were almost sad to leave ))
The flat itself is indeed spacious and airy. Everything in the flat is clean and new, including nice bedding, blankets, towels, and excellent set of kitchenware and dishes. The flat has a very comfortable double bed, a walk in closet and a huge kitchen-living room with a large table, plus other small pieces of furniture which made us really feel at home. There is a large fridge with the freezer, toaster, pots, etc..
The flat's location is excellent, next to Plaza Italia metro stop, and a large number of bus lines. It makes it very easy to transit to anywhere in the city. It is also walking distance to all main Palermo attractions, such as parks, zoo, gardens, etc, as well as to unique and interesting restaurants, cafes, bars and shopping. We found a gigantic supermarket just a few blocks away, and lots of smaller shops nearby. The building itself is also all new, with pleasant tenants we had a chance to meet.
We have not met the host, Jose, in person, and we mostly communicated with another woman who provided check-in and check-out. However, communication with Jose was easy and efficient. Because of the different schedules of my husband and myself, we needed two sets of keys, and Jose was kind to organize that. Also during our stay with had some changes with our planned departure time. Jose was kind enough to acomodate our needs, even though we realized it required extra effort on his side (and which was appreciated given that we were traveling with a baby).
Overall, excellent experience, and we do recommend!