Overall we were very pleased with our stay. The location is great - in a nice neighborhood and near the subway - and the apartment is clean, bright, and quiet. Emma was very accommodating with our request for a late checkout the day we left, although checking in was a little delayed from the agreed time. The place is great for a couple, perhaps with a small child, but was not ideal for three adults as the sofa did not pull-out and our adult daughter just slept on it as a sofa.