1) At the beginning of our stay and given that we were staying in the apartment for 3 whole weeks, we noticed some maintenance-related issues. Marcos was very reachable via AirBnB Messenges only (never met face-to-face or communicated via telephone calls) and responded quite quickly, making fast maintenance arrangements for: a) after check in, we noticed that 4 ceiling lights were not working (almost half of the apartment lights, so the lighting was insufficient), b) TV and AC remotes needed new batteries because they didn't work, c) the bedroom AC external unit in the balcony was making a lot of noise (this really bothered us while sleeping). The big issue started when the toilet clogged; we let him know and he also made arrangements, however the handyman did not show up a the pre-arranged time and after reaching out for an update on his whereabouts, he told us that the maintenance man would be there 4 hours later. When we expressed our discontent (after all, we couldn't use the bathroom and we were wasting time), he did not deal well and said we were very demanding and asked us to leave! We would've been happy for him to tell us to go buy a plunger from the mini supermarket across the street and do it ourselves ... in the end the building handyman helped us - it took him 3 seconds. Asking us to leave from both units (we were taking 2 units from him in the building) when my fiancee and I were days away from getting married ... and even though we told him that the issue was fixed, he said that security would come within 45 min to escorts us out! This was a lie, as we went and spoke to security and they assured us that they had not heard from him. He repeatedly asked us to cancel our reservation (said that he couldn’t; we now believe it's because he had no right) and that we would get the prorated fee back. He told us that for our demands, we should look to go to a 5 start hotel instead ... We looked into his request to leave and noted that, given we had not broken ANY rules, he had no right to kick us out. More drama and delayed back-and-forth messaging ensued, reasoning with him given that we had international guests (the other apartment was lovely by the way) and were getting married in a few days. I asked him to call me (all comms done through Airbnb mail), but said he couldn't since he was in the US at the time. He told us his partner would, but never did. Anywho – we finished our stay and left the apartment without understanding what happened and he didn’t attempt to communicate with us to completely clarify the situation. Something like this has NEVER happened to us before. We know he's a SuperHost (since he made sure to remind us), but the stress he generated during...