First of all Claudia is terrific. She was highly responsive before I arrived and was planning my trip and also during. She answered every one of my questions within hours. The apartment is beautiful and well equipped for the most part though the dishwasher was not working. Any questions or concerns I had were dealt with immediately by Sandra who lives in BsAs. The apartment was very comfortable and looked exactly like the photos. A couple of things to note. I arrived on a Saturday night and I live in a very quiet place. So I'm not used to noise andThe apartment is on a street that gets VERY noisy on Saturday night until 6:00 am so I had trouble sleeping. If you're a big city person and used to that it won't bother you at all. But it was quiet the rest of my time there. Just a Saturday night thing. The washer/dryer was a nice addition though it's odd to those of us in the US. It takes about 2 1/2 hours for a cycle so use it at night if the noise doesn't bother you when you sleep but know it won't be quick. I would definitely stay there again!!