Lucila was responsive and accommodating. She was very flexible with our check-in even as our plans changed on the day of arrival. The location is excellent. Close to shopping, food, and transportation. There is a new beer pub on street level of the building that gets crowded and noisy on the weekends. It did not bother us, but if you are light sleeper the noise resonates and would be difficult to sleep with windows open. The apartment is comfortable, well decorated, and feels very warm. Given its age, the building and apartment have lots of charming character. It looks better in person than in the pictures. We would consider staying here again on future visits.