my mother and her friend were going to stay there for 45 days. i was helping them.
after check in the evening we found a lot of dust, not working toilet, creaking door at this tiny home and cockroaches in the kitchen.
guests were very tired after flight and felt asleep.
they cleaned some dust (on top of the fridge) and fixed the door themselves.
in the morning after first night I wrote host that not properly working toilet and cockroaches are not what we expected for such a price.
he told there is no cockroaches (that means me, my 70 old mother and her friend are lying) and toilet works bad but it’s ok for him.
host told if we don’t like apartment we can cancel reservation.
ok then I asked support to cancel booking (I couldn’t do it without penalty).
we washed the dishes, thrown out the trash and checked out in the morning.
after that host lied to support that we soiled and no cockroaches, and tried to charge us for 4 nights. and didn’t let me in back at the house to take photos