Communication with Jamais was excellent when booking the flat and queries were promptly dealt with. She also provided many recommendations and tips on how to get the most out of our stay in Palermo - including the all-important money exchange at the 'blue' rate. The flat itself was as described and quite charming in an older building full of character. Of course this meant no lift - which we knew about - but lugging our cases up the pretty wrought iron and marble stairs was not an experience to be repeated in a hurry! We loved the black/white/red decor and modern art in the flat and it was very spacious with 2 pretty bathrooms and plenty of wardrobe space. Security was fine and the area very nice and full of life. We particularly enjoyed strolling down through the tree-lined streets with houses of many different styles squashed up together eg towards Plaza Armenia. Lots of cafes (cool!)and designer shops (expensive!) and all a pleasant change from the hustle and bustle of central BsAs. We especially liked Minga and La Cabrera restaurants and had some good take-away pizza from Romero. We appreciated having a real coffee machine in the flat too. We would certainly stay here again.