We never met Gabriela or Daniele but were welcomed by Tomas for check in. We loved the building and apartment. It's clean, well-equipped, quiet and has many amenities nearby. The only slight drawback for us is that it is located a little too far to walk from Palermo at night and the subway stops running between 10 and 11 pm. Fortunately, taxis are everywhere. It was an excellent two-week stay!