We send in writing our experience in department 1B of Callao 930.
We stayed one month at 930 Callao Avenue.
The choice of the department was exclusively for its location, which is ideal for all tourists who want to get to know the city of Buenos Aires!
During the search and choice of Arbn we saw with my husband, that the apartment was furnished and preserved in a very humble way but the photos declared a care and freshness greater than what was found.
The administrator of the property is BABEL HOTEL. Our contact was Mr. Gustavo Ramon through email and WA and after our arrival, in a phone conversation in which I had to express my great disappointment: The cleaning of apartment was very, very superficial. The bed was prepared but, when we returned at night and wanted to go to bed, we saw wrinkled sheets under the bedspread, with hair on pillows and sheets and the latter were also with gray and torn stains. Needless to say, we slept with great discomfort.
When making the claim, the housekeeper came immediately and confirmed with us the state of the dirty sheets and towels. She, in a very correct way, changed the sheets and towels, made the bed, but it was not her responsibility to do the general cleaning. To our surprise, she pointed out that change, cleaning of towels and sheets are not included in price of rental for longer period.
This topic was not mentioned in the advertisement of the apartment.
We suggest to administrator to make necessary changes.
Everything mentioned would make the property look, as it should, because it has a great value for those who rent it.