We were terribly inconvenienced during our stay: the smoke alarm going off while I was in the shower, the smoke that filled the air/the odor from the smoke, the water heater leaking from the kitchen, the the toilet not working properly, and the stress/anxiety that we had to deal with during our vacation.
We were unable to shower for two days and the toilet didn’t work the first day either. In both cases, we had to wait for a plumber to fix the amenities (which took 12 hours to replace the water heater and the work was very noisy/dusty).
Additionally, Julio refused to grant us any sort of discount or refund for the inconvenience so we had to go through air bnB to get a refund (which we got).