Camila was very nice to work with -- she always got right back to us and was very flexible about our arrival time. The apartment is in a good location and has lots of security. The apartment itself is adequate, but could use some additional maintenance. For example, cabinet door handles are broken and the water tank goes off often (Camila showed us how to re-light it, which was difficult for us at first, but we got the hang of it after a few days!).