My Positive points: Norma was great. She replied quickly to our messages even though we had to reschedule the check in, she was available to our requirements. The apartment's location is fantastic. You are close to everywhere, you have several bus' lines and metro. Also, you are at walking distance from Palermo and Retiro. There are places for food in every corner.
My not so positive: We were a bit disappointed with the overall cleaning. The bedsheets and pillows should be replaced.