The experience was great from the very beginning. Carmen was quick to respond to our messages and always provided very useful and accurate information. The check in process was very smooth. Carmen allowed us to do an early check in, showed up on time and took the time to explain everything that we needed to know about the apartment and the area nearby. Also provided some great tips for our visit to Buenos Aires. If we ever visit Buenos Aires again (and I hope we do) we will definitively come back to Carmen's place.