When we booked this 2 bedroom, we were hoping it would be as good as it looked, as there were not yet any reviews. Prior to coming, Annette was very helpful with recommendations of things to do, and she put us in touch with the owners of the property who gave us a concierge service's email. The apartment itself was in the perfect location, and anything we needed (i.e. a phone charger), was gotten for us. Would LOVE to stay there again and spend more time on the awesome balcony (was too hot to take advantage of most of the week:). I completely recommend!