Fantastic apartment with amazing sunset-facing views views over the city. Very well equipped with very comfortable bed and pillows. Was immaculately clean when we arrived.

Great location with a good range of location shops, supermarkets and laundries (although there is one in the building) within a block. The apartment is about 10 minutes walk from the main hubbub of Palermo Soho and two blocks from the Plaza Italia metro, which will get you to all the main tourist sights. Very, very secure building.

The gym has one (but just one) of everything - so is fine if you're flexible, but wouldn't be so good if you're rigid about what you want to do.

The service from Ralph and the team was superb from beginning to end. The check-in briefing is very thorough and covers personal safety around BA, which I thought was very thoughtful. Small touches like having a selection of guide books; restaurant recommendations and a safe are very helpful. Ralph's team were also able to arrange transfers.

Highly recommended and would stay again the next time we're in BA.