Ralf and Marcelo were both very welcoming, helpful, and responsive to our questions while visiting BA for our first time. The apartment was perfect with a great view and a balcony to enjoy sunset from. The location was awesome. Only two blocks from the subway station (very easy and convenient to use - did not realize what a resource that would be) and a short stroll to the bars and restaurants in Palermo SoHo. Ralf's book of recommendations was helpful and the complimentary fruit was a nice touch. This was our first AirBnB experience and it was awesome. I would love to come back to BA and stay here again!