I was supposed to stay at Rosario's place for a month. My stay was lovely during the first three weeks. On the third week there was a sudden incident in the building (there was no running water and later no hot water and no lift for the seventh floor). It was not Rosario's fault. However, I suddenly had to look for a new apartment by myself and was a disappointed that airbnb did not give me a full refund due to an incident that was not my fault - the refund was just 1/4 of the amount I had paid