Ana was very responsive to any questions I had and the apartment is truly wonderful, perfectly located in Recoleta and quite spacious inside. The tall ceilings make it feel even larger and the decorations are nice and add to the colorful and home-y feeling. It is right across the street from a laundromat and also from two mini markets, plus about five minutes walking from a larger supermarket. Also very close to parks, "subte" stations, restaurants, Recoleta cemetery--honestly I couldn't think of a better location. It was exactly what I needed to feel like home for a month! One thing to keep in mind is that the bedroom is close to the street and you can hear garbage trucks, people talking, etc. at some hours later at night or in the morning. It didn't bother me at all but it definitely isn't 100% quiet.