Coordinating with Tiffy and her mom was very easy. It was great that her mom met us at the apartment and showed us how things worked, and there was information and maps for us to use, plus a booklet of information. The unit was exactly as the photos show. It was extremely clean, quiet and comfortable. Even though it is on a busy street and in a popular area, the unit faces the back of the building so it's very private and quiet. We absolutely enjoyed our 8-night stay and we would not hesitate to rent that apartment again.