Ines is a very friendly and welcoming person. She greeted us at the apartment and emailed or called to make sure we were happy with everything and was always quick to reply to any queries.
The apartment is in a great location with many restaurants close by and the building is also very secure. It was a good space for two of us and with the fold out futon, we had a separate room and bed to sleep. The kitchen and bathroom are small but perfectly adequate. Unfortunately the gas stopped working in the entire building halfway through our stay, which meant no hot water for showers or washing dishes or use of the gas oven or stove top. It was not fixed for the rest of our stay as these things commonly take a long time in Buenos Aires. It was frustrating but it was something Ines did not have control over and she was very apologetic and tried her best to find a solution. We were reimbursed for some of our rent and were also given an electric cooker which helped. (There is a kettle for boiling water and a microwave also) and I believe Ines is finding a long term solution to this issue.