Our flight was delayed due to a fog in the city of Buenos Aires and our flight was diverted to Rosario, where we stayed for hours with no cell and wifi signal inside the plane waiting for Minister Pistarini International AirPort to reopen to take off and land in the real destination. It was past check-in time at Paula's apartment and she left a message with a hotel suggestion near the apartment. The next day we were able to check in. There were 3 of us, me, my wife and my 11 year old son. For 15 days we receive: 1 Roll of toilet paper 1 garbage bag 1 Soap 1 terrific looking dish cloth 3 towels 1 bathroom mat (which was not changed in the only cleaning offered during our stay) The bedclothes were already in bed. After the Paula employee showed the apartment and off we started to notice details, there were 3 glasses in the apartment and 1 mug, 1 of the glasses was cracked. The apartment was dirty and full of dead cockroach puppies and when we looked in the corners we saw traps with poison for cockroaches and many of them coming out of the wood of the baseboards and doors, in all the rooms they are. We went to the nearest grocery store and bought an insecticide to try to stop the potatoes, but without success they are inside the wood of the baseboards of the whole house. We took pictures of ALL! My wife, who could not tolerate being in a dirty place, was already ready to start a cleaning, I sent a message to Paula asking where I could find the broom, it took so long that we found behind the refrigerator. Because of the cockroaches we did not have the guts to use oven and microwave, from there we bought and used disposable cups and cutlery that we kept stored in the refrigerator, which was the only safe place to leave. Throughout the bath the bathroom gets all wet, even with the curtain closed the water leaks somewhere. The heater makes a noise (a kind of whistle) that I do not know how the neighbors do not complain. The building has laundry facilities but we did not receive the key, we were able to do laundry when we found the doorman to open the door. We rent the apartment from June 30 to July 14, 2018 The day of the checkout was a separate chapter, Paula told me that she could checkout us at 1:00 a.m., I confirmed that 1:00 would be OK, contrary to the agreed 12:00 p.m. the cleaning lady arrived, when I opened the door she came in with a bag with clothes of bed and towels, started to move my bags ready and asked to remove a suitcase from the bed (still open to put the last items for personal use) until then only noticed a lack of education, my wife still towel drying her hair and...