If you're pondering whether it's worth paying extra on your holiday, just hit book now!! Being from Australia, we were probably quite needy with questions and confirmation etc as we were flying from far away - with dead communication whilst in flight. Jeff and his contact Santiago were INCREDIBLE, and were constantly reaching out to ensure we were ok. On arrival Santiago uploaded us about the neighbourhood, nightlife, cafes, etc. Trust me after the hustle & bustle of the city and travelling, this penthouse is an oasis. Thank you Jeff and Santiago. Incredible stay!