Lucas was very sweet and caring and efficient during check-in, which I appreciated. The apartment was really nice. It's in a new building, luckily no issue with mold or allergies and it was very clean. The bedding was luxurious. I also loved that Lucas put multistrips for electronics that were also converters...nice touch. I would say that the only drawback for me was the noise from the street as other reviews suggested (the traffic is really loud). The only other thing might just be preference, but I found the bed very soft for my back. but that could be someone else's favorite part. I would stay again, it's a beautiful apartment in a great location and Lucas was wonderful!