The apartment is (or was) beautiful, very specious and and incredible balcony. However, it lacks of maintenance, has bad smell in the bedroom, bugs squashed in the ceilings and light bulbs not working. Until they don't fix the ones in the balcony, that space will be difficult to be used during the night.
The host service could average if you don't have problems. If you do, that's a problem, since their "problem resultion" level is low and the quality of the answers poor (I felt myself underestimatd).
The apartment is very well located if you like Palermo-bohemian style, but take into account that the proximity to Santa Fe avenue has as a consequence a lot of noise during the nights.