The overall stay was perfect. In the beginning we had an apartment that the lock was broken and we did not want to leave the apartment because of that. On the same day we told Lisandro about it, they switched us to a new apartment no questions asked. Extremely good customer service! The apartment itself is very well located in Palermo and it’s close to everything. The apartment was very organized whenever we got there and extremely clean. It is just like the photos except the balcony, some of them are facing the street and some of them are facing the back of the building. On top of everything, I completely recommend this stay because of it’s amazing location and comfort that the apartment offers. 10/10 overall!