Colm communicated well and even though we were late in arriving, someone was at the apartment to let us in and provide keys. The apartment is in a very nice neighborhood and one is able to walk to places to eat as well as tourist sites. Transportation is also close by. I would also tell you that there are two bathrooms in the apartment, but one of them is not suited for adults. It is very small and an adult would not want to take a shower there. The apartment is quite, no road noise. It was a good apartment but I would not say it was "fantastic".