Francisco was efficient, he met us at the apartment, introduced us to the unit, gave us the keys & left us alone with the understanding that we should call him if/when we needed anything. He returned later that day to bring a blender for us to use. The apartment is a quiet, back unit, self contained with all we needed, including a washer/dryer. The building is well kept & the doormen are friendly. It is a great location near several museums, churches, sites, groceries & restaurants with easy access to the subway, buses and taxis. The Parrilla La Coqueta is around the corner. A great place with good food, good prices & no table service fee.