Marianne provided the BEST host experience I have had on on AirBnb! She was kind, helpful, took care of us completely, helped us with transportation from the airport, and a lovely driver who took us several places during our stay, she even stored our luggage while we took a trip---that was WAY beyond her duties as a host! Additionally, her apartment is simply lovely, very well appointed with great style and comfort, we felt immediately at home (I am an interior designer so I appreciate all of the touches)....the location is fabulous in a safe, trendy Palermo neighborhood with great restaurants and shops and we walked the area alot. She was incredibly responsive and communicated every step of the way. When my purse was stolen with personal effects, cards and cell, she was sympathetic and did not charge for her key that was also lost. We enjoyed wine on her front balcony and the beautiful tree outside, the apartment was very quiet and private. I highly recommend Marianne as a host and her wonderful apartment! FIVE STARS. Enjoy!