I booked this place bc of the good reviews, but my experience was the opposite.
The apartment itself is quite a bit smaller than it seems in the photos. There's space for 2 people, but it's not the most comfortable. The building hallways had a terrible smell. Sometimes like a bathroom. Sometimes garbage. The apartment had a funny smell, too, but it went away when we kept the balcony door open.
The neighborhood is misrepresented as "steps from Palermo." It's a fair bit farther. The actual area is more residential and also business (a big hospital and car dealerships). While there are some cafes, pharmacies and etc nearby, most were closed over the weekend.
Basically, if you're looking for the Palermo experience of a fun neighborhood with lots to do, see and explore, this is not what you'll get.
They're not very hospitable hosts, either. I asked if we could check out an hour later, bc I had an appt that morning at the US Embassy, and their check out is at 10 am. They refused unless I paid half a night's fee. No other Airbnb I've stayed in has done this, and I'd never do this to a guest staying in my Airbnb rental. I'd understand if they had another guest coming that afternoon, but they didn't.
They have a storage area if you want to put your luggage somewhere after check out, but it's inconvenient bc it's a 10-minute car ride from the apartment.
If only one or two of these issues had come up, I would have overlooked them. but it was too many. I won't stay with them again.