The apartment is how it was described. It was in a nice area. We felt very safe. We were greeted warmly by Toty and despedida by Maria. Both ladies offered help if needed. We used the kitchen and dining area. It was great to have a good deal of space for the kids to spread out. Unfortunately, everything was white. My children immediately spilled pink candy. Sorry, Magdalena. Good hot water. There was also a heater for the bedrooms. That was useful. Thank you.