Upon our arrival by taxi, we were immediately greeted at the flat by Ileana, Agostina's mom, and her cute little doggie. A quick phone call from the airport was all it took to let her know we were coming. (Our taxi driver allowed us to use his phone since ours didn't work). Ileana oriented us to everything, made sure the cable TV was working and made sure we knew how to reach her if we needed anything. The flat was everything we expected, nothing fancy but adequate for our needs. Very clean. There were three of us. My adult daughter slept on the pull out downstairs and my husband I were up. Note: The stairs up to the loft could be trouble for someone without good balance, I will warn you. We cooked pasta one night in the kitchen using supplied pots and pans and produce purchased from a nice little market around the corner. The location is the best. So many fun restaurants you can walk to. This was our first AirBNB experience and it was quite satisfactory. Our host let us check in early, check out late and we even got a ride to the airport from a relative of the maid. He helped us with all our bags. That was a pleasant surprise and much appreciated. The whole experience was very easy, from booking and paying to checking in and out. It was a good value. We are happy campers.