Disappointed. And then it got worse. My husband and I came to Buenos Aires for three nights on vacation. We selected this place because of the charming space & glowing reviews. The apartment isn't exactly as advertised, and neither is the host. I'll also say that I've never had a bad experience with Air Bnb- I love it. THE GOOD: This apartment has a nice sized bed (queen) and it's firm and new. Two balconies , air conditioning, a washing machine and lots of light. THE BAD: (1-4) 1. Misleading- the photos are dated and misleading. Example: there is an extra single bed placed in the bedroom (not pictured) and the bathroom vanity was missing its main mirror. Therefore, the only mirror in the apartment was six inches long. ‎The description says it has an elevator (true) but it only goes partial way up, and you DO have to go up two flights of stairs to get to the flat. We didn't mind, but that was not as advertised and disabled people may need to know. 2.- ‎Bathroom- is VERY small and moldy. It was challenging to use the facilities (not recommend for elderly, tall, disabled or for someone who wants a regular size bathroom) and there was no window/ fan for steam, resulting in an abundance of black mildew in the shower. Hair (not our own) was stuck to the walls of the shower (it was not clean). Sidenote- the hot water is unreliable at the tap but does work in the shower. 3.Amenities- It was purposeful that we reserved a flat with a blow dryer and shampoo. Neither of which were there or produced (despite various requests). It's a real bummer to get off a 10 hour flight to find these things missing. - ‎We went to use the washer and found three empty bottles of detergent and one almost empty bottle. Empty bottles everywhere-but very little to use. 4. Host- During booking, Barbara was helpful and responsive. After check-in, that quickly changed. On day one, we asked about the hot water- she was slow to respond. On day two, we realized that she had did not given us checkout procedures so I sent her a message that we had a very early flight and needed to know. I also asked about the shampoo and hairdryer- no response. I gently wrote hours later- no response. Hours later, my husband sent a Whatsapp message- no response. Hours later, I sent an email. Over 22 hours (not a typo) hours later she responds to leave the unit unlocked- and she placed blame on me for not using her correct WhatsApp number (we actually did , and she later responded that she "just saw this!") To get in touch with her. CONCLUSION: Most of these items could have been fixed easily, with bringing shampoo over (she lives three blocks away) or simply saying sorry. We were left with anxiety on our last day in Buenos Aires because of Barbara and her...