Ralf and his team were more than professional. Not only were they professional enough to have an apartment that was even better than the pictures on airbnb, they went above and beyond making us feel welcome and safe in Buenos Aires. The transfer from/to the airport was great, they had no problem with us checking in late and didn't feel like they had to check us in in a hurry because it was late.

The apartment itself was perfect. Great location, close to the Subte, close to all the great parks in Palermo and a short walk from awesome restaurants/coffee shops. The bed was comfortable, the apartment was very clean and cozy. Couldn't have been better. They had some fruit/coffee/water and a few other things waiting for us upon our arrival to make our first night/day in buenos aires more pleasant, and it definitely made a difference.

Would/will definitely book an apartment with Ralf again.