We were treated very well from the first moment, our hosts were very helpful.
The apartment is exactly like in the photos. It's very cosy and feel like a home (rather than a hotel like some rentals) with Claudia's personal belongings around the apartment.
We especially enjoyed the under floor heating!! Lovely to walk around bare foot in winter!
There is lots of light, we spent a lot of time in the apartment but never felt 'closed in'.
There is a nice balcony with plants and kitchen with everything we needed.
The internet worked fine, as did the cable and the shower (good pressure).
The area is very quiet, the street is very nice. There is a large supermarket very close and lots of shopping and everything you need at hand a couple of blocks away.
Palermo and all it has to offer is about a 15 minute walk away.
All in all it was a good choice for us, we were very happy.