It's a good location in Hollywood Palermo and the people who you'll be in contact with most often (Charlie and Manu) are both extremely helpful. It definitely has a hotel feel to it (it was designed as a hotel and most rooms seem to be used as hotel rooms), so if you're expecting something super cozy this isn't that. Also, if you're planning a longer stay and want to cook there aren't great utensils in the kitchen (e.g., no good knife for cutting, no skillet/frying pan). But overall it's a place I'd recommend!