Sofia and her family were extremely welcoming and communicative. The apartment is beautifully decorated and lots of lovely plants everywhere. Location is close to the subway and about a 10 minute walk to middle of Palermo Hollywood, 15 minute walk to Palermo Soho. I thought the bed was fine but my husband has a bad back and didn't bode well with the bed so we did venture to a new place partway through our reservation. Sofia and her family were very nice about it. Overall, I would say this accommodation is a great value.