The Be Local Team was great to work with. Nati and the team were so responsive and helpful anytime I reached out. They helped us set up tours, find places to exchange money and get a local sim card, and provided us with tons of local recommendations. They spoke excellent English and went out of their way to make us feel comfortable and rapidly dealt with the wifi when it went down. The pool on the roof is perfect for children but a bit small for adults. But the place is gorgeous and we were super happy with our stay.