Soho Point Palermo is a hybrid: A luxurious apartment in a 4-star hotel. The penthouse suite offers the benefit of a beautiful, spacious one-bedroom apartment with king-sized bed, full kitchen and bath, and a private terrace, coupled with daily housekeeping and superior 24/7 concierge service. FIRST-CLASS SERVICE Mariano was responsive and helpful in answering my questions before my arrival. Once there, I communicated with the front desk using WhatsApp (popular in Argentina), and they were always quick to respond. The office staff is top-notch, fluent in both English and Spanish. They were all kind, respectful, and served with a great positive attitude. They were so helpful, assisting with calling restaurants and theaters and changing currency for me at a good rate. They also provided me with little extras: a plug adapter for the electric outlet, vase for fresh flowers, and other pretties to custom decorate the apartment. The night man, Keith, was exceptional and tended to my every need, from changing a light bulb (and cleaning the fixture!) to ordering me a pizza and delivering it to my door. He is kind, trustworthy, and capable, even with special requests. Having someone from my home country (USA) helped me feel comfortable, safe, and secure. Housekeeping also went the extra mile, washing dishes even though that's technically not part of their job. My flights arrived early and departed late. I was allowed to store my bags until the apartment was ready and able to get a 6 PM checkout for additional fee. Staff members hugged me goodbye when I left! ACCOMMODATIONS & AMENITIES The building is secure, and entry is not permitted without a key or being buzzed in by the front desk. The apartment itself was clean and free of critters. :) The bed is comfortable, and there are separate wall units to heat/cool the living room and bedroom, though I often opened the patio doors for fresh air. Blackout curtains really work! Plenty of storage with a wardrobe and dresser in the bedroom and a mini-closet separating the living and dining room. I used the hanging space for clothes and the shelves and drawers for shoes, all tastefully hidden by sliding doors. There's also a large cabinet with shelves that I used as a pantry. The white couch from the photos was missing, but the teal chairs provided adequate seating for me and a guest and were quite soft and comfortable. The kitchen is fully equipped with stove, oven, and microwave. The fridge is small, but the tiny freezer works well. Dishes and utensils are provided, as well as soap, sponge, dish towel, and paper towels. The bathroom has shower and full-sized tub, bidet, and adequate vanity space. The water gets hot, pressure is good, and there's a handheld shower massage for quick rinses. Shampoo, conditioner, and soap were all provided, along with a hair dryer. They provide towels and hand towels, but there are no washcloths (anywhere in Argentina!). I recommend bringing your own but made do with disposable...