While we did not have the pleasure of meeting Yamila in person, her mother facilitated our check-in and was very pleasant to deal with. The apartment was beautiful, clean, and in an AMAZING location (in the heart of Palermo, 3 minute walk to the subway and within walking distance of tons of great restaurants and attractions). The apartment building was also very new, clean and secure (gated entrance with 24-hour door-person), which is comforting when visiting a new city.

The only issue we encountered was a faulty WiFi signal in the apartment, which meant we had to make morning trips to the nearby McDonalds to check emails/plot our day's activities, etc. This, however, seemed to be an isolated incident, and Yamila was quick to contact the internet service provider in hopes of getting the issue fixed before we left. As that wasn't possible, Yamila offered to reimburse us for any costs we incurred for having to go elsewhere for internet, which was VERY generous and unexpected.

Overall, we had a great time staying in Yamila's apartment and would definitely stay there again!