Gabriela was great. She was super helpful answering my questions, has good tips on living in Buenos Aires and accommodating. As for the apt, it's great. When we moved in it was very clean, had towels, pots and pans, sheets, everything we needed. Internet is very fast and there is big air conditioner in the room. The balcony is lovely, overlooking the city, perfect for a cup of coffee, a glass of wine or just to relax in the sun. As for location, it's in the heart of Palermo, close to a convenient grocery store, shops, etc. The apt is a few blocks from the subway (Subte). Walk 5 blocks south, there are tons of restaurants and bars. I found the area very safe and relatively quiet. I highly recommend this apt.