This was our first time using Airbnb, and it was fantastic. The apartment was exactly as described, and very clean and comfortable. We were met by Sergio's wife when we arrived from the airport, and we were provided with a huge binder of information on what to see and do. We didn't need much from Sergio, but the two times I contacted him, we heard back from him quickly. It was plenty of space for my husband and two children, and I don't think you could beat the view for the fireworks displays all over the city on New Year's Eve. We were here for a wedding, and my dad and aunts and uncles were able to rent two other apartments in the building, which was very helpful. The neighborhood is very safe and comfortable-- a little bit away from the hot, noisy downtown area, but very reachable to things by taxi or subway. Great restaurants and cafes all over the neighborhood, too!