My mother and I spent a wonderful week at this beautiful apartment and would highly recommend it. The block is located in the centre of Palermo and you have everything right on your doorstep, from supermarkets and grocers to bars, restaurants and shops. The apartment is spacious and very peaceful and looks out over the wonderful garden and pool area, which is an oasis in the summer weather and immaculately maintained. There is also a brilliantly equipped gym on the 18th floor and the porters / security guards were very helpful and polite.
Everything in the apartment is in great condition, very well kept, with a well stocked kitchen and lots of towels and bedding. We also had a cleaner every couple of days, which is included in the price. The only issue I think with the flat would be if there were more than 2 of you because the sofa in the lounge is very small. There is also no washing machine, but there is a great local laundry about 2 mins walk away, which was cheap.
Silvana was great on communication, both before arrival and during out time at the apartment - a really lovely friendly person. We had an issue with the fridge not working when we arrived and although it was during the Christmas season Silvana & her husband sorted out the problem the following day.