The apartment was a bit smaller than expected. As a long term renter, by Airbnb standards (2 months), it wasn't the right fit. Luckily, Mariana was accommodating enough to let me switch units in the same building. She will respond if you are proactive about asking for help but unfortunately may not greet you when you arrive (or even check in to make sure you made it through the door okay). The building is a bit tired but very well located and includes some nice amenities such as a courtyard, gym, and washers/dryers. I would only recommend if you're staying a short time by yourself or as a couple.