Laura and her husband waited to greet us and show us in the door when we arrived even though we were late! Both speak perfect English and Laura was keen to answer any questions and provide advice at any time of day through messages. The room is ideal for couples, very cute and cosy and in the perfect area. It was very safe, surrounded by lovely shops and amenities and well connected to transport links. As a bonus the local airport is a short and cheap cab ride away!