Elisa was exceedingly welcoming and had everything prepared, including a SUBE card, cell phone, maps, emergency contact numbers, umbrellas, and beverages in the fridge! The apartment looks just like the photos. Very cute, with everything that I needed. The location is great. Right in Palermo, a few blocks from the subway, gardens, zoo, mall, tons of restaurants and shopping. I would most definitely stay here again and would recommend it to anyone who wants to visit BA. Mil gracias, Elisa!