We loved our stay at this apartment! From the very beginning Ralf and his team were responsive and helpful! The moment we arrived we received a fantastic and helpful welcome that covered all of the important details for the apartment and the city! That made all of the difference in our stay! The apartment is EXACTLY as it appears in the picture PLUS the little thoughtful touches that you can't see are a fantastic surprise. The location is perfect and in a nice residential feeling area with convenient markets for shopping. It was also very easy to catch a taxi and get everywhere in just a few minutes! At night we loved walking into Palermo Soho (10 minute walk) for dinner/drinks and felt safe the whole time. Most of all we had the best time sitting on the balcony each night for our own Happy Hour! There is nothing I would change about our stay! It was perfect.