We used Ralf's arranged car service from EZE (much less stressful than all the other options available) and were taken straight to the apartment. Marcelo gave us a thorough rundown of all the apt features and of Buenos Aires (with a map for us to keep even). We probably kept him for an entire hour just asking questions about Argentina and BsAs, and he was so helpful in getting us oriented. The apartment is very nice, and the team leaves you with a basket of fresh fruit (perfect for breakfast on the patio). The view and amenities were wonderful!