The hosts were great! Very polite and helpful - they got me on the right track since it was my first time in BA. The APT is nice; basically what you see - the bed was very comfy! If you're used to big city US 'high end' apartments, though, it wasn't quite up to par, but I don't think that's this apartment specifically - just a difference in construction between the Americas. Still a great deal for what you pay.