The Cupola was a fantastic place to stay! Good location for exploring Palermo, and the rest of the city is very accessible as the Subte and bus lines were right outside the door. Our extended family of 7 fit comfortably here; the bedrooms all feel quite separate from one another, and are located in the back/quiet parts of the apartment. Cris was extremely attentive and wanted to pamper us! Communication was excellent, even though Matt was away the week we were there--he still responded quickly and had good rainy day suggestions and other tips for us. We also appreciated the flexible check-in/check-out and the recommended driver for transportation to/from the airport.