I was very pleased with my stay and Marcela was a wonderful host. She arranged to have me picked up at the airport, the taxi took me directly to the apartment, where she met me and gave me the tour. She was easy to reach and communicated well the entire time. Marcela also communicated well in advance and even had a Skype call with me before I left the US. The apartment is as advertised. Spacious, well-appointed, clean, and comfortable, and in an excellent location convenient to sites in Recoleta. Some of the special touches I enjoyed were automatic blinds to keep the light out at night, a white noise machine for extra quiet, complimentary bottle of malbec on arrival, and some english TV channels if you want to avail yourself. There were plenty of plush towels, and the shower temperature and pressure were very good. The bed was comfortable, although I did not test the guest bedroom. There's an elevator to get your heavy bags upstairs, but after that it's only one flight up, so easy to access. The building feels very secure. I did not use the kitchen much, but it was very pleasant, and the washer/dryer worked well and were a huge plus. Marcela was easy to reach throughout my stay, and when I accidentally forget some items in the safe upon my departure, she immediately contacted the maid who let me back in so I could retrieve my passport, etc. - she was VERY helpful and that was a huge relief! She even helped arranged a taxi for me when I left. I think you will be very pleased staying here, and if I had to pick anything to mention as a warning it would just be that on weekends there might be noise from parties in nearby apartments, but that is probably normal, and there is a very slight odor to the apartment (that goes away almost immediately after you enter, though), just in virtue of it being an older building. It was not a bother for me, but just something to be aware of.