I always like to be fair in my reviews; having said that I want to share the positives and negatives:
Positives:
1. Our plane was delayed and Mateo greeted us a 2:00 am to let us in the apartment. I was very appreciative of his willingness to wait up for us......a true class act! Also, he was friendly and shared some specifics about the apartment even though he was obviously tired and wanted to get home.
2. The location of the apartment was EXCELLENT - very safe neighborhood and lots of food/stores/etc. within a block or two of the apartment!
3. The apartment was quite spacious for the 3 of us and had tv/internet service that was excellent.
4. Our return flight was very late at night and Mateo allowed us to checkout a few hours later....again, he was very nice and flexible....very much appreciated!
Negatives:
1. The apartment was not clean......or at least not clean enough to meet our expectations. One of the beds had hairs inside of the sheets and my daughters socks turned black within 2 minutes of walking on the hardwood floors.
2. The 3rd bedroom had a bed without sheets....my plan was for each of us to have our own bedroom but for some reason the two beds in bedroom #2 had sheets while the bed in the third bedroom had none. He asked me how many of us were in our group after I booked the unit and I said "3"....but I expected all 4 beds to have clean sheets so we could choose where we wanted to sleep. Also, we wanted to invite a family member to sleep over on the weekend since they live very far away......the lack of sheets on the 4th bed (in the 3rd bedroom) prevented us from doing this. I encourage anyone staying here to tell Mateo that there are 4 people in your party to ensure that all beds are equipped with sheets. This would be the same thing as staying in a hotel room with 2 queen beds but only having one of the beds with sheets if you are the only one staying there.....a bit odd to say the least.
3. The false advertising of the "Parking on Premises" was quite a problem for me. I would not have stayed there if parking was not included since I know how difficult parking is in Buenos Aires....particularly in the "Recoleta" area. I encourage anyone else who has plans on renting a vehicle to not stay at this location.
4. I was surprised that the door locks were old-fashioned keys. I would expect in the year 2019 that the owner would equip the door with an electronic code that can be changed easily via wifi so that each guest is ensured a safe stay. What would prevent someone from making copies of the key and then enter when someone else is staying there? Being an owner of a rental in the United States I was concerned about the safety of my stay and would never use the same keys to rent my unit to multiple guests. In addition, there was no way to lock the door from the inside to prevent the owner/previous renter from entering the unit while you are sleeping (i.e., a flap lock, chain lock, etc.). Luckily I have family members who work in Buenos Aires for local and federal police agencies so I was prepared for such an unwanted entry.....but I want to caution others from the possibility of unwanted entries.