Hands-down one of the most pleasant AirBnB's I've stayed at. Violetta proactively reached out to arrange to meet us in person at the apartment once we landed from our flight. She gave us a thorough tour of the apartment, asked what activities we were interested in, and then followed up with a comprehensive list of recommendations based on those interests via whatsapp. She then followed up every few days on whatsapp to see how we were doing. The place is very conveniently located in Palermo near so many great restaurants. The rooms are very clean and comfortable. We really appreciated the washing machine, the laundry detergent, the drying rack, the preloaded subway cards, and the fully loaded kitchen. Wifi works most of the time. Only thing is to not keep the windows open at night. Mosquitoes get in otherwise (as expected). Overall, I would HIGHLY recommend staying here!