The location, design and cleanliness of the apartment is very nice. Checking in was smooth and uneventful, as I would expect from an Plus property. The roof top pool and deck are lovely with great views of the city.
Checkout, however, was not a good experience. 11am checkout is fairly early and when I requested a later checkout it was forcefully denied, despite attempts to explain my situation, and no accommodations were done. For a Plus property I’d expect white-glove/luxury service and a more accommodating disposition. I have to pack in a hurry and experienced a very tense checkout 😔