Ralf and his team really understand the traveller's point of view as they are visiting BA for the first time...From the beer, water and snacks provided in the kitchen to the book of local attractions restaurant reviews and a small staff of people willing to help at every move!

We arrived late night and were assisted, very efficiently, by Ralf's staff member and he was very knowledagble and could speak almost perfect English (good for me and my wife).

The Condo is excellent; had everything we needed and more and was in a good location in a neighborhood we really got to know and enjoyed. Very close to the subway/Metro and to several restaurants, coffee shops, pubs and grocery stores. It was perfect for us...!

Although we didn't meet Ralf we were really supported by his team!

Really we liked everything and the entire condo and the check-in/check-out process was really throughout through with contingency plans in place in case of emergencies. These guys know what they are doing!