I do t like giving bad reviews but sometime it’s needed so others won’t have to go through the same experience.
Check-in process. It’s very strict. I tried to check in earlier but didn’t get a response. After 2pm, the owner responded. This didn’t hinder my experience but if the place is available beforehand, it would’ve been nice.
The place itself is great and in my opinion the best area of Palermo Hollywood. However, there were bugs everywhere I. The kitchen and bathroom. I had to spend 2 hours killing them and trying to get them out of the place. This ruined my experience with this Airbnb.
They had 4 hours to clean the place up for new guest. Given that I had to wait for exactly 2pm to checkin, I would expect it to actually be clean... the owner also didn’t respond when I emailed him regarding the issue.
Besides that, the person that helped check in/out was prompt, no issues there.