This is a great condo space in a wonderful neighbourhood, with lots of restaurants, bars, shopping, and the botanical gardens all just steps away. Communication was great, and for a small fee, a late check-in was no problem (which was great when an already late flight was delayed, and I didn't arrive at the apartment until midnight). They offered to book transfers to and from the airport, and overall, are very well prepared to manage guests. Upon arrival, Matias was incredibly helpful, kind, and thorough, and it made the stay that much more enjoyable. I would highly recommend a stay at this apartment if you want a simple, clean space to stay - it also offers a nice sunset view over Palermo, and the pool below!