My friends and I stayed for a week in Martin's apartment. They allowed us to check in early since the guests before us had already left which was so kind. The check-in process was a little difficult for us since we didn't have international phone service, but thankfully our taxi driver allowed us to use his phone. After that, communication with the hosts was great. One of the lightbulbs went out, and the hosts contacted the maintenance person to fix it very quickly. Another time, a plumber had to come in to look for something in our pipe that the guests above us had lost. The hosts were very kind to honor our requests regarding privacy. Everything in the listing was exactly as pictured. I would stay in this Airbnb again for sure.