This experience was a mixed bag.
Pros: luxury apartment building, very nice pool, kids playground (not currently pictured), good initial communication and willingness to accommodate our needs, wonderful view from the rooftop, and nice basic apartment with an enjoyable terrace. Also the location is convenient, very close to the subway and part of Palermo.
Cons: was not told the A/C in the bedroom was not working until I checked in (during the summer), somewhat incomplete set of dishes, building might be too close to the informality that comes with a subway stop, building facilities were crowded (although our stay was during the holidays).