The apartment is in a fantastic location, walking distance to all the cafés and restaurants in Palermo and close to two metro stops and many bus lines. Piroska is very kind and is responsive to communications. The apartment is comfortable, and it's nice to have a separate space for the living room and kitchen. Inside the actual apartment is clean and bright; however, the building is older and the common areas (building entrance, elevators, hallways) are a bit run down. Unfortunately, I came across problems with insects in the apartment, although Piroska was very attentive and was active in making arrangements to respond to these problems.