Silvia, my host, was amazing!!! I had a bit of a travel emergency and not only was she very quick at responding to my emails, but she also picked me up and took me to the apartment! The apartment was very clean and well furnished. The kitchen was also well stocked with all necessary utensils. The neighborhood was very vibrant with lots of restaurants and boutiques. I stayed with my 18 month old son so having an enclosed park less than a block away was a huge treat. I had a small issue with the hot water heater, which Silvia had fixed within 30 minuets. She also contacted several car services and helped me find the cheapest option to get to the airport. She went far out of her way to be accommodating and helpful without being intrusive.