Natalie communication was very efficient and quick. Within minutes I was able to reserve this apartment. It was a very clean apt located in the earth of be as downtown. I am thankful for her hospitality. I asked her to check in before the normal stipulated time and she had no problem, she sent her brother to welcoming. I could not get on time and her brother had to wait extra time for me. Their patients and welcoming. I truly recommend this place.