The place itself is truly a very small studio. Sounds from the apartment above were quite evident and anyone needing to sleep early or bothered by sounds needs to invest in earplugs. We also had an issue with the extremely small bathroom. The hot water did not last through one entire shower, nor could multiple people use the toilet after each other because the toilet would not flush. It seemed to take a very long time to refill to be used by other people after one use. However, the location of this tiny apartment is phenomenal! A nice plaza was right across the street and there were SO many restaurants and shops as soon as you walked out the door. We had a wonderful time being right in the heart of Palermo SOHO. Claudia the host was wonderful to work with. She was very accommodating and helpful which made all the issues we had a little bit easier to deal with, it just didn't make them not be issues.