Natalia was a very sweet and gracious host. She met us at the apartment and provided us with helpful information about the neighborhood and even presented us with a few pieces of fresh fruit.

The apartment itself was just as depicted in the pictures and descriptions. It was a suitable configuration for two adults and two children. The location was good, with many services nearby. It was easy to find taxis nearby and the apartment was also close to the subway. Note that the noise from the street can be loud due to frequent buses, motorcycles and lorries--both day and late into the night.

We did encounter issues with the toilet not working. Unfortunately, it took three separate attempts by Natalia to get this addressed (across multiple days). On the third attempt, a professional plumber was brought in for several hours; Unfortunately, a big mess was left behind for us to clean up. As such we did not have a functioning toilet for most of our stay at the apartment--we consider a functioning toilet to be quite an important and basic requirement for any apartment. This was a big disappointment, as we had to arrange to visit public places with reliable and clean facilities (just to use the bathroom) which was a major inconvenience. Natalia, did not offer us with any suitable alternatives.

Although the apartment was reasonably clean, it was apparent that the duvet, blanket, rugs, etc. had not been laundered in quite some time. The shower was also quite moldy and the floors were dirty or at least dusty.

We noticed that the window in the kitchen does not seem to be able to be closed; however, this did not cause any issue for us.

In summary: with the exception of the non-functioning toilet and cleanliness issues, the apartment was otherwise suitable. However, the inability of our host to address issues on a timely basis is certainly a basis for concern.