Mariana is a super great host. She was quick to respond to all communications and very friendly and conscientious. Our apartment had a leaky air conditioner and when we contacted Mariana to let her know the bathroom floor was covered in water, she came to meet us within 30 minutes and showed us to another apartment in the same building. She was very gracious and apologetic. We were happy that she made things right for us - and fast!
We felt the location was very convenient and centrally located. It was easy to get around the Retiro and Recoleta neighborhoods from the apartment. The area felt safe to us day or night. Having the services of a doorman was very convenient for storing bags before/after using the apartment and increased our feeling of safety too.
The shower had plenty of water pressure and hot water. The little kitchenette had a nice electric hot water kettle which was perfect for making a cup of tea in the morning.
My only suggestion for improving the apartment we stayed in would be to replace the mattress as it's very soft, but I will admit to being picky when it comes to mattresses and preferring mine firm.