When we arrived from the airport Pablo was waiting for us. He showed us the apartment and gave us good advice about the surrounding area. He also has a "cheat sheet" for good local places to visit and where the amenities are e.g. bus & tube stations etc which was very handy!
The apartment is on the first floor so if stairs are a challenge there is also an elevator. It has everything you need.
The neighbourhood felt safe and it is a great location too.
We will definitely stay there again when we visit BA in future.