Palermo is a cool neighbourhood and we always felt safe walking through it. There are 2 grocery stores close by that were very convenient and a park that our daughters enjoyed playing at. The beds and layout of the apartment were ideal and our family of 5 slept and lived comfortably for a week. It would have been nice to have been able to use the terrace more but the August weather didn't really support much time up there. We did have some issues with kitchen appliances working but I am sure that Pia will deal with that for the next group coming in.