Santiago was the best host ever. Took care of all our needs and was available on request. We had a late check-in, but he was available. We were an 8-day rental, and he had a cleaner come in mid-way and do a thorough cleaning, and they did our laundry. My only negative comment is that the apartment needs some renovation as in new paint, drapes, and flooring. The bathrooms are adequate, but there is only one shower. The location is very good as it's close to public transportation, the obelisk, entertainment, and many restaurants.