Adriana was in Brazil but communicated with me early that her husband would be helping me instead. He was super communicative and available - he was flexible with his plans for my late check in. He gave great suggestions for things in the neighborhood and helped me get an extremely early taxi for my flight. The room was great - very clean and comfortable with everything you could possibly need (shampoo, conditioner, towels, air conditioner, WiFi, etc). Gracias!!