Everything was great. Steven was very flexible and helped with late check in. Also the check out was very easy and comfortable for us thanks to Steven. The flat was very nice! Water pressure was awesome and hot water is available very fast at all times during the day. We were able to wash and dry our clothes without any additional costs. Location is awesome, right in front of the US embassy with view of a wonderful park from the balcony. Coffee shop, drugstore and a good restaurant are just one block away. It was our second stay there and everything was great as it was with the first stay. When visiting BA again, I´ll definitely reach out for Steven again.