Lu was AMAZING! Our flight was arriving after normal check-in hours and she made special arrangements for us. She is very responsive, her place is the best best location with a lovely view. You'll be in the heart of Recoleta in a VERY SAFE place. The beds were comfortable, the amenities are perfect/practical and she recommended a restaurant with the best steak I've ever had 😍 *also there's an elevator so you don't have to heft suitcases up stairs