I found this a really horrible situation.
Problem1: non-disclosure of no running water. Problem 2: Not allowing to get out of cancellation fees, with a reasonable amount of time to find new place.
I dance Tango, had asked other people I knew from Tango about places. I was referred by a well- known tango instructor from Berlin who was staying at Mario’s place at the time. Being that they’re known and in the community made me feel safer about picking his spot and that they were trustworthy.
I arrived to find there was no running water and that it had been an ongoing problem for days, BEFORE I made the reservation (the day before I arrived). I was not told this by either the instructor who lead me there or Mario.
I wrote mario immediately, who said it had slipped his mind. (?)
Once there, The tango instructor who lead me there and a German visitor both said it had been going on for days and said it had something to do with water tank. But, then, the stories seemed to change depending.
Mario said I could be refunded if I left within hours, but that the problem would hopefully be corrected soon. Finding a new safe, spot, in a central location to tango venues within hours in BsAs during high season is near impossible and an unfair position to be put in, as obviously, non-disclosure of running water is a major issue.
Exhausted, not knowing what else to do, I said to see what would happen the next day, as he was saying the problem would hopefully be resolved.
When the water wasn’t resolved (it took 3 days), I asked to pay the few days I was there, and be let out of rest of contract without cancelling fees (half of cost of 10 day stay and another fee). Mario would not allow that.