Apparently Cynthia was called away for the week of our stay. She had a friend meet us at the apartment who helped us get situated and was available via email. Everything about the apartment was outstanding. It easily exceeded our expectations. The location in the Palermo Soho barrio is ideal. The building is probably not more than 10 years old and is gated with security. It interior was clean and comfortable. If we ever get back to BA, we will most certainly stay again, if possible.