We really enjoyed the apartment. The space was great, and the location could not be beat. Many restaurants within a few blocks walk. 3 blocks to the subway which brings you to many convenient tourist locations. Our main problems with this apartment is the owner. The owner was very responsive to all e-mails before and during the trip. There was an incident on the first night where we left the key on the inside of the door (common practice in America), and it jammed the lock. We needed to call a lock smith to get in. We tried contacting the apartment manager, however it was difficult to reach her due to difficulty calling her on Skype, but we e-mailed her and she responded promptly. We found a locksmith having the manager of a local restaurant call for us, and the manager's husband also arrived at the apartment. We paid the locksmith, and asked for reimbursement from the apartment owner because she did not tell us not to do this with the lock. She did not reimburse us, so we went to Airbnb. Airbnb could not have been nicer, and reimbursed us the full amount when we showed proof of receipt. I made the suggestion that there should be a sign placed by the door to warn others. No hard feelings. However, upon return she placed a poor review of me as a visitor. She reported that I woke up the doorman and 4:30 am which was not true. In the midst of being locked out, my boyfriend forgot the code however this was at 11:00 (which in BA is not considered late). She also reported that I left the apartment dirty. I stayed in the apartment for 11 days, and there was what I would consider a normal amount of dirt left after that time. I was unaware we were expected to clean. So, 5 stars for the apartment, 1 for the owner.