Sylvia met us at the apartment and allowed us to check in a little early because there were no guests the night before we came. She was very clear on instructions for the house (more on that later). The apartment is beautiful, and just as pictured, with 3 lovely master suites, one on each floor. Great location within easy walking distance to the subte, and a really fun, busy neighborhood. We locked ourselves out of the apartment on our arrival day (the door locks automatically) and Sylvia came to our rescue. We ended up having to call a locksmith, so don't lock yourself out as it is very secure! Other than that, we had a great stay and would highly recommend it.