Unfortunately our stay was disappointing. When booking an apartment in Buenos Aires we looked for one which had a washing machine and dryer facilities however, the washing machine and dryer in the building required a token. When we contacted the host on the air BNB messenger about this he replied a day later asking us to contact a "miss Cameron" we were not aware of who she was so we asked him who she was and if they could provide us with a token for the use of the washing machine and dryer however, the host did not reply until we were checking out. He also didn't seem to care much that we couldn't use the washing facilities. This resulted in us having to hand wash all of our laundry in the bath which we struggled to then dry. We were given a telephone number on arrival to contact if any we had any issues. We were told this phone number had what's app. We also tried to what's app the number but the number we were given did not connect. The communication with the host was poor and I don't feel they filled their duties as an air BNB host. On the other hand the apartment itself is nice, clean and also close to public transport links. However, it is worrying that if any troubles or issues arise while staying in the hosts house that you are on your own with nobody to contact.