We were not provided with the apartment we booked, because air conditioner was not working. The host informed us the day before we had to check in. The new apartment was a hotel room in another neighborhood (which wasn't our plan) not suitable at all for a long-term stay, nor for a pet accomodation (we only booked this apartment because it's pet friendly). It was a horrible stay for a one month, we had to take towels to laundry ourselves, we didn't have any cleaning for one month (which is is expected to be for a hotel room). We don't have any sharp knife, normal glasses or cups or anything else for a long-term stay. We didn't receive what we supposed to get at all. We'd have canceled this booking if we were alerted earlier.