While I never had the opportunity to meet either Carla or Juan personally, they certainly were the most attentive Airbnb hosts that I've encountered. All of my communication was answered promptly and they were very accommodating. The flat was beautiful and had everything you need to self cater. The bed was incredibly comfortable. I made good use of the kitchen and the building's free laundry facilities. I was told by friends that the neighborhood was not very good, but I didn't experience any difficulties. The building was very quiet and there are shops nearby for everything you need.