Very good hosts! We had a problem with the wifi on the first day (the issue was with the provider for the whole building). Edward and Miguel handled the situation quickly by providing us with SIM cards (with data) to use until the wifi was fixed, Miguel hand delivered these to us and helped us set them up, and they even refunded us for the first night since the wifi was down. They went above and beyond to do what they could to help us in a situation that was out of their control. The wifi was back up the next day and we had a great stay in the apartment!