My stay at Ana's place was great. My flight was delayed so I had to check in way later than expected, but communication with Nicholas was fast & painless. He helped me by sharing tips for getting from the airport to the BNB and was prepared to welcome me late at night. The apartment is what you'd expect for the price, it is not very big but it suits all needs, and more than large enough for 1 person. Would stay here again if I were to come back to BA. Thanks!