Andrea's place is in a lovely location, a very residential part of Palermo that's not overly touristy itself, but close to lots of nice places and only half a block away from subway line D. Communication with Andrea was fast and efficient and she always made sure everything was ok with us and the apartment. For example when we reported a problem with our toilet's flush, she managed to have it fixed the same day. The place itself is cute, we enjoyed our stay so much that we actually wanted to extend it for another week, but alas it was already booked and we had to move.