After a 17-hour flight from Los Angeles, California, my husband and I arrived to this apartment on a very cold (atypical) day of summer. As expected after a long international flight, I wanted to take a shower, only to find out to our surprise, that there was no hot water in the shower and in the whole unit. I called and texted Tomas several times but he didn’t answer. The apartment not only had plumbing issues; it was also dirty and not prepared to host new guests. After 40 minutes of our arrival Tomas finally contacted us explaining that the main water heater in the building was broken; but he had no plan B for us. It was a nightmare to find accommodation due to the Argentina’s holiday weekend. We were so frustrated, disappointed, and felt mistreated, taken advantage of as we in good faith chose this unit based on the reviews it had on Airbnb site. He was labeled as “Super Host” - NOT EVEN CLOSE!!!!!
A week later, I was able to get my full refund back.