I thought that Valeria was excellent at communicating via email before our arrival and was accommodating of a change in plans to arrive a bit later than originally requested. However, in person, I did not feel that enough time was spent reviewing the nuances of the apartment nor how to best contact her. The numbers are listed on the blackboard but when trying to contact her, I only received messages that I did not understand. The apartment needs some TLC. There were several things that were in need of repair. The rugs were dirty, the rag in the sink was filthy, and the mattress is in serious need of replacing. The area is on the fringes of a great section of BA, but on the fringes. I was disappointed and did not choose to stay more than one night. It was not a place that I felt comfortable in or would have looked forward to returning to at the end of a long day of touring around.