Amazing People!
Quick to answer back, will accommodate you the best way possible!
I needed an iron, they got a new one for me.
They literally replaced the A/C because I've complained once about it.
They also had no problem refunding me for the days I couldn't stay as I had to rush back to my home country.
If anything, just ask for it, that's my tip for anyone going there.
Again, appreciated your hospitality :)