Good communication by email. In the apartment, I was received by Cyntia, who said that the apartment was clean, but it was not. On November 5th, 2022, when I returned at night, there were many insects on the floor between the bed and the door to the bathroom. When removing the insects with the floor squeegee, there was so much dirt on the floor that I had to go over the entire apartment. I left the garbage to be seen and the insects on the floor between the refrigerator and the washing machine. The bathroom floor was also dirty. I could see it when a little water overflowed from the shower. I dried it with a paper towel, and it was black with dirt, and I had to go over the entire bathroom floor.
When I came from outside, I left my shoes at the entrance and changed them for others, so nothing came in from outside. The next day, November 6th, 2022, I bought an insect spray repellent and put it all over the apartment, bed, bathroom and around the bathroom grate at the floor.