As per other recent guest comments, cleanliness was a major issue with dirty surfaces and glassware and we had to go looking for towels as none were left out in bathrooms/bedrooms. However the biggest problem during our stay was the presence of bed bugs in the second bedroom. Carolina maintained good communication during this ordeal and I’m sure once the bugs are sorted out and cleaners are replaced you’ll be able to stay here without drama! The location is good, walking distance to the heart of Palermo Soho. Note that it is a fair way from the nearest Subte station so if your are planning on using the subway a lot during your stay, take that into account.