The experience was tremendous in every way. The apartment is located in a modern building with security in Palermo only a short walk away from multiple restaurants, a modern supermarket (Disco), and the Plaza Italia underground stop. Barbara provided a welcome and keys in person after Gaston called with an introduction immediately after landing. They were constantly available for questions and inquiries during the stay, and Gaston was kind enough to come right over one evening when I stupidly left the keys in the apartment! The apartment itself was spacious and stocked with everything that anyone could possibly need. Having an in-unit clothes washer was exceptionally handy as the stay came at the end of a long trip. Finally, Gaston went out of his way in the middle of a busy workday to make sure that departure transportation from the apartment to the airport came in a timely fashion. In short, one of the best times ever and recommended without reservation!