Our overall stay was not bad. Check in and communication was good and Lucas was quick to respond when we needed him. The place is very well located for access to transport to the rest of the city and even walking to sights like Recoleta Cemetery. There are plenty of restaurants and bars nearby and a the shops we needed were close as well, such as groceries, laundry, hardware, pharmacy, wine, pastries, Starbucks, etc. The gym is unfortunately very basic and the equipment in poor condition. Security in the building is good and we didn’t have issues with electricity, aircon or hot water. The one annoyance was the holes in the bath tub. You can only shower because of this and not run a bath. The internet worked well and we made use of the Netflix bouquet. The place is a little worn around the edges but still good value.