The bedroom was comfortable, the kitchen was too small for a long term booking and the stove didn't cook well so we had to use the functions room on the 10th floor when we had guests over. The staff were all amazing, very nice people that responded quickly and tried to help at all times. The issue we had was with the internet, they were in the process of changing companies so hopefully it's working now, but if you work from home and need good realiable internet for conference calls , I would double-check with the host that it's functioning properly before booking. The cleaning staff, the security staff, the coordinator and Sergio were all very nice and lovely people. We forgot a hat and scarf in the apartment d Sergio kindly kept them safe for us until our friend picked them up. Thank you.