The apartment was terrific. It was bright and clean, and the views of the city were spectacular. The gym on the penthouse floor was usually empty, well equipped and also afforded fantastic floor-to-ceiling views of the city. The building is situated conveniently a short walk from Plaza D'Italia, which is a transportation hub, and from the shopping and dining center of Palermo Soho. An extra perk is that it's around the corner from one of the city's premier parillas, Carneceria, where you can get a great steak and creative cocktails. Ralf's staff was friendly, professional and helpful. They arranged for a cab to the airport at the end of the stay, and provided a hand-made book in the apartment of places to go and things to see and do in the area, and where to shop for all manner of things, and where to eat. The service they provided was extensive and a real help. I couldn't recommend Ralf's staff more highly.