The apartment is well located and in a nice, well-kept building. I rented the apartment for myself, my son, my daughter and a family friend. Upon my arrival, the apartment was not clean. The walls and doors were splattered with the remains of mosquitos and other bugs that had been squashed there. The toilets were dirty, plastic bags were between the mattress pad of and the mattress of the bed I was using and trash (Kleenex, papers, sunglasses) was under the bed. I discovered this because the third little room did not have a bed as shown. Mateo apologized for this and suggested we could use one of the twin beds in the principal bedroom. He left this to me and upon undoing and moving the bed , I found all this trash. The sheets and towels needed to be washed as they were very dusty.

The two twin beds in each of the bedrooms were pushed together and made up with King sheets. So, though we needed four separate beds and there were four twin beds in the apartment, we only had two overly large sets of sheets. Mateo was advised of this on Monday when I arrived and told that the other guests were arriving on Wednesday at which time we needed the extra sheets. He was also asked to provide extra towels since only two sets were at the apartment when I arrived though the reservation was for four people. We did not receive the sheets and towels we needed until Thursday. Not so much fun to sleep on a mattress and have two thin bathing towels for four people.

There were small ants in the principal bathroom but, it appears this was being taken care of as the building was being fumigated. The second bathroom could not be used for showering nor could the sink be used as this caused the drain in the floor to spout back water. The toilet in this bathroom was usable.

The light in the kitchen did not work when we arrived and neither did other fixtures but a handyman came the very next day. Unfortunately, this required that I be in the apartment to receive him and stay with him until he finished which was about two hours later. Not my idea of a fun time.

All of these problems could have been averted if management would have checked to see that the apartment functioned as required and anticipated the needs of guests prior to their arrival.