Fernando is great and super helpful. The communication is spot on. He really helped me out when I faced a last min cancellation. The location is also top-notch. Right in the heart of Palermo and next to the Selina (which may be important if you are also a digital nomad and need an office). The place itself is ok. I would not say it was super clean and the furniture is a bit worn. I stayed there for 3 nights and it was the absolute max.