Our host Natalia, was great during check in and in helping us solve a few problems that came up during our first few days at this apartment. The positives are the bed was comfortable and my teen even slept on the living room's divan comfortably. The apartment is fairly quiet, and the wifi works well most of the time (it dropped a couple times for a few minutes). There is a big Jumbo grocery store. It's a bit far from Palermo and such but there are a few bus stops nearby and taxis are not too expensive (if you're a foreigner using the blue dollar rate and paying in cash).
We had issues turning on the two gas heaters. One of them Natalia fixed and the other one no one could so she delivered a new electric heater for the living room. We had plumbing issues and had to wait in the apartment twice for a repairman. I guess the building's pipes are a bit old and the building didn't maintain them. So until they fix the situation, it's best not to put toilet paper in the toilet but in the waste basket. Otherwise, water may come up the floor (like it did for us) when washing clothes or washing dishes. Hopefully they have fixed and improved their plumbing systems. It's an older apartment with some dated furniture. The clothes washer is new and works well.