To be honest, there was communication issues, specially when I forgot the keys inside the department one day.
I tried to contact Daiana but she didn'trespond to my calls. I also wrote a message to the host and he replied after few hours. The only person that answered after few tries was the cleaning lady who after five hours arrived with the keys.
Daiana charged me for the incident I told her that she need to be better prepared for occasions like this, specially because she told me that another guest was facing the same issue. I hope this experience is good enough for they to be better prepared for these situations. Overall the stay was good.