Gloria was great! She was very sweet and responsive. The apartment was in a great location in Palermo. Lots of shops and restaurants. We did encounter a plumbing problem and Gloria was quick to respond and had the problem fixed the same day :). It was my first time in Buenos Aires and I loved it. Everyone was super helpful when asking for directions. The apartment is a bit removed from the Microcenter of BA but it's only a few blocks away from the subway. I would definitely recommend this place. It's spacious clean and had everything we needed.