Most importantly, Diego is a good host. Prompt with communications and attending to any necessary matters. He met us at the apartment and resolved any issues. We had asked for a washing machine and barbecue before we arrived and these were supplied, even with a bag of charcoal. The apartment is as per the pictures and on the second of our two stays (a week apart) the cleanliness was excellent. The kitchen is adequate but the equipment is very basic. The bathroom needs some attention with a chipped bath and grout missing around the bath. As mentioned elsewhere, it is the terrace that makes the apartment. It is important to note the location is close (50m) to Plaza Serrano and this can get noisy in the small hours. For longer stays, be aware the rental does not include interim cleaning, this costs extra. We would stay again and the apartment felt safe.