Hi guys, the check in process complicated. They offered to meet us after hours for a steep fee or to go to a lockbox 10 blocks (approx) away to get the key. I thought the distance of the lockbox with the keys was an inconvenience to say the least. The check out was also annoying, they offer a personalized checkout which means you have to coordinate with them when you meet a random stranger to turn over the keys. What happens if you’re leaving at 3am? Not sure. I thought it was an unnecessary and cumbersome thing to have to do. Also the laundry that the apt promotes is not easy either. The machine operates with tokens that you have to go buy at a kiosk 8 blocks away or so the closest one. If you don’t speak Spanish is unlikely this will be clear to you. Other than that, we liked the space and the location close to the hustle and bustle of Palermo soho but not quite in it. The place is managed by a company and lacks the personal touch of being managed by the owner of the place. Felt a bit in personal. Also, the cable in the apartment doesn’t have any English channels, I know there’s cable in BsAs that Carries networks from literally every country in the world.