We had a wonderful time at Gabriel's property. 3 retired (but active!) adult couples, we loved the location. Easy walk to many excellent restaurants, neighborhood is safe and people in the shops and restaurants very friendly to obvious foreigners. About 12 block walk to subway but we enjoyed seeing the neighborhoods on the way. We mainly communicated with Gabriel and team by WhatsAp since we did not have international cell plans, response was fast. All staff we worked with spoke English well (much better than our limited Spanish). When we first arrived our taxi driver called and Pablo from the office was there within 5 minutes. We had one minor maintenance issue (with washing machine), was fixed the day after we called. Wifi very good except one morning, seemed to be a neighborhood issue because cafe across the street had same problem. At checkout office staff was exactly on time. The unit is charming, modern kitchen and bathrooms, strong water pressure, good quality mattresses, pillows, linens, and towels. Plenty of hangers, soap, paper towels and toilet paper. We did buy a small package of laundry soap and did own wash, but it turns out the local laundries do wash, dry, and fold clothes for a very low price. The rooftop terrace was a great feature. This is an older building and design reflects the age and ambience of neighborhood, for us this added to the experience. 12 foot ceilings! Furniture pretty basic but met our needs fine, lots of closet and shelf space. This area of Palermo is vibrant and the street life can get loud in the evenings, but wasn't a problem for sleep. 2 bedrooms on main floor share a bathroom. Upstairs is a master suite, but stairway is a bit steep and narrow, could be difficult if you have orthopedic problems. We would definitely stay here again and recommend to others.