We stayed in Palermo for two months, so we experienced a lot! The area itself is prime location for great restaurants and sites, all within a short walking distance. The pastry shop below the apartment was somewhat addicting! The apartment itself was very bright and clean with a great patio. Weekly cleaning is included which was nice to come home to clean sheets, towels and a clean apartment . As well free fast wifi was included.
We did experience a few problems with heat and hot water that Piper took care of right away.
The only downside for us personally was the noise on the streets. Whether it was from the late night garbage pick up or buses, it is city living! There is also a little park in front of the apartment that the locals like to party at until all hours. If you are a light sleeper this will wake you.
All that being said Piper was extremely helpful with providing us with suggestions and answers to our questions. The location is fantastic, bus and subway are only a few blocks away. Some of the best eats are just around the corner! Enjoy!