Claudia was great and really helped me out in a pinch. I had my wallet stolen in London and had no money to pay for a taxi when I arrived. Claudia had someone there at the house to pay for a taxi upon my arrival and even lent me some money to get something to eat that night until I could fix the problem in the morning. The place is quaint and it’s right in the heart of Palermo soho. I would highly recommend it