We didn't meet Lily and Fernando (they were traveling) but their son, Daro, was our host. He was friendly and helpful. The communication worked great too. The place itself is beautiful and special. The glass art and the paintings around in every room show how creative the people are who live there. We enjoyed our stay a lot, especially because the room has air condition and in these hot days that was great! We could use the well equipped kitchen and even had a real 'asado' with our host and his friends(delicious!!!). I'd recommend this place for everyone!