The apartment looks very pristine on the website listing. However it is quite shabby and a lot of things did not function properly on our arrival.

We arrived to a huge broken mirror door on the wardrobe, and the other door rails were broken. Apart from the linen in the wardrobe, there was lots of other things in the wardrobe like shoes and boxes of stuff.

There were missing lightbulbs, and many of the kitchen things were also broken, frypan with no handle and pot lids with no knobs. All the pots were scratched down to the aluminum. The coffee machine also did not work.

The kitchen was dirty as were the floor mats. The kitchen rubbish bin was a size for the bathroom.

The WIFI router was full of dust interfering with the connection, but once we cleaned it, went fine. The washing machine - shared with whole building was a nightmare, it was dirty and never functioned properly. The sofa bed doesn’t go up properly either.

The bed was comfortable enough and there was plenty of linen when it was returned from the laundry.

The power tripped off one night and we were expected to find someone in the building with a key to the basement and go down and check a fuse board. Although happy to help, this is not the kind of thing I expect to do.

Location was easy enough to navigate the city either by bus or Metro, there were plenty of convenience stores and restaurants in walking distance, however I’m not sure it’s actually in the Recoleta area as advertised - it cost 40 pesos in a taxi to get to Recoleta Cemetery.

Having stayed in many apartments in the last 2 years around the world our stay here overall was well below average. This apartment needs quite a bit of maintenance.

While Luciana was very attentive to all of these matters, it meant we had
several interruptions when we had to stay in the apartment for people to come and fix things. Including the cleaner who huffed and puffed and spent most of the time on her phone during the clean.

Luciana was also very helpful and kind when we had a accident in a taxi and we were very thankful for that.