We certainly enjoyed our stay at Palermo Outlet. Carlos was very friendly, accommodating and spoke very good English. When asked he provided us with additional pillows and towels. The apartment was exactly as described, clean and roomy. We very much enjoyed the balcony for 'Happy Hour' and the rooftop pool area for relaxing in th sun. The area was within walking distance to outlet shopping, grocery store, restaurants and a short taxi ride to attractions downtown. Thank you, Carlos!