Pros: Throughout the booking process, the leasing team were very responsive to emails, and a member of their team met us exactly at the predetermined time at both check-in and check out.

As for the apartment, the pictures are very representative of the space. Nice living room, stocked kitchen, working AC. Generally a very new and modern building.

Also, great location, just a few blocks north of the Palermo Soho action and 5-6 blocks east of the Hollywood scene.

Cons: As mentioned in other reviews, the "jacuzzi" is really more of an outdoor bath tub. The host does not own a cover, so using it requires 15 or so minutes of scrubbing (recommendation: clear the jets out before using them, or your jacuzzi water gets filled with gunk).

Also, the wifi in the apartment did not work for the entirety of our 4 day stay, despite many emails. It seems that might have been a one-time scenario, but it was nonetheless frustrating for international travelers.

Overall, generally happy with the experience - 7 out of 10.