We spent a WONDERFUL week at this fabulous Palermo apartment! The apartment itself was beautiful and perfectly equip for me and my husband. We were looking for a safe, comfortable place to stay in Palermo that was close to the metro and Ralf and his apartment exceeded our expectations! The building is very safe, in a nice neighborhood, has a gym with a sky view of the nearby parks and water that we used a few times and was quiet despite being in the midst of a busy area! Before we even moved in, Ralf was incredibly helpful assisting us with bag storage and he continued to be a wonderful resource throughout our stay. The room had water and snacks in it when we arrived, a binder of amazing restaurants for every budget and ideas for places to go and see in and around BA and Ralf was very flexible with the check-in and check-out times. We booked airport transportation through Ralf and used his nearby laundry recommendation to do a few loads of laundry at a reasonable price, with delivery to the apartment if you wanted it! All in all a perfect experience! Highly recommend this apartment and will stay there again if we return to BA.