So the apartment is part of a set of apartments in one building. Essentially it works as a hotel, without a front desk or daily room maid service. Ari is reachable via Airbnb email or whatsapp. I thought the apartment has a good location and the decor is on the hip side. However; I had a huge issue with connecting my iPhone 6 to the several wifi routers set up throughout the building. There was one floor where I finally could connect and asked to be moved to that floor, but unfortunately Ari said he didn’t know how to change the room arrangements on Airbnb and opted to not change me. Instead he called his Internet provider, but no solution was offered to me during my whole stay. Note in many other places around town I was able to connect to cafe/bookstore wifi, even the Bs As public wifi. This was frustrating since I needed my phone for Uber and other apps. I admit my phone was acting funny, but I do believe the wifi set up had some type of issue.
Another issue was asking for TP and soap, and it took about a day and a half to get them—after asking twice.
Lastly, there is no way to extend your stay. I asked two days in advance of my check out. Nope.
Ari is pleasant, offers to help but I wasn’t really helped and I became a pest for asking for the basics. In hindsight I would have probably stayed elsewhere, considering the numerous options in Palermo and beyond.