Clément, the person who assists you in person in regards to the apartment is a champ! he sent me and my roommate a msg notifying us that we left a credit card behind, also i came back a month later for another week and mentioned a cable i might have lost and he amusingly showed me a basket in which the cable was a top of. Also when i couldn't figure out how to turn on the stove he was there in person within 4 hours and was more than fine with the situation. 5 star service. nice guy, made me feel very welcome and comfortable with the stay. Even made an improvement to the window which i mentioned could prove to be a hazard to someone unfamiliar!!! location is one thing and having a quality hosts is another. the place really is all you can ask for