Paola was awesome, flexible and quick to answer our requests, though the building water pump system went out, she immediately investigated and worked on it to get it resolved even though it was late. This was a last minute booking and did not do much research about the area, very close to the Autopista so it was very loud at night, busy highway constant traffic and many big trucks, also the area is a bit away from everything, The apartment was impecable though, thank you Paola for everything!