Rocio was a great host in that she was very quick to respond, and gave clear check-in and check-out instructions! She accepted our booking request within 10 mins, which was a blessing since we needed a place to stay last minute! The description and photos of the apartment are fairly accurate, however compared to other Palermo Air B&B’s that we stayed in, we were less than impressed. A few important things to note: 1) While the apartment is in a great location (Soho is a must-stop!), the unit is on the ground level and therefore VERY noisy, picking up noises from passerby and cars; 2) There are clearly some plumbing issues with the building and the toilet does not work very well (water takes a long time to refill and seems to run for at least an hour after each use); 3) We found the unit to be pretty dirty, the bathroom and floors especially. Also, the bed sheets smelled moldy.