Natalia is an absolute delightful person and made us feel most welcome. She had a complete information manual ready for us providing contact information, description of amenities, etc. Soon after arriving she came to see us at the apartment and provided much appreciated information and help with regard to places to see and where to eat. The apartment is well laid out, well outfitted and is in a nice location. The view from the apartment is so-so but on the other hand it is not on the street side and very quiet which to us is more important. The very good and large bed was also appreciated. The apartment includes 24/7 reception in the lobby which was very helpful.