I had to cancel my booking within 24 hours of arrival due to the severe announcements by the WHO related to the COVID-19 pandemic. However, the host did not seem to care at all about it nor being flexible with his cancellation policy, like the rest of the world is doing particularly in the tourism industry. Airbnb contacted me once offering reaching out to the host. They got back to me when the situation got worse, but of course the refund was denied. It's good some people in some places DO understand and DO NOT want to make additional profit out of this situations. Others like this host, DON'T.
Tuve que cancelar mi reserva el dia del check in debido a los anuncios de la Org Mundial de la Salud sobre la gravedad de la pandemia COVID-19. Sin embargo, el propietario se negó a reembolsarme absolutamente NADA, ni fue flexible respecto a su politica de cancelacion. Airbnb intermedio pero no subsano la actitud del host / propietario. Dejan mucho que desear, mas en tiempos como estos, que quieran lucrar en situaciones así.