Laura was always amazingly responsive through texts or emails from the moment we booked the stay. We finally met her inperson for key transfer and she was charming with incredible language skills and an easy going nature. She allowed us to stay extra long due to an overnight flight departure and she met us at an odd time for initial key pick up because it worked for our schedule. The apartment exceeded all of our expectations. It feels more spacious then as depicted in the photos and it appears to have been lovingly renovated and updated. Everything is very clean and simple and nicely decorated. The place was stocked with basic staples in the kitchen and we even had fun with the old fashioned washer and kitchen drying rack! the bathroom was stocked with shampoo/ conditioner soap blow dryer towels and was updated with a nice shower. The best feature is the wall sized windows/ glass doors on the living room that opens to a balcony over a great neighborhood park! You really can't beat this location in Recoleta. Thank you for letting us be a part of your lovely neighborhood !!!