Flor was very easy to communicate with, and was very flexible and kind in accommodating to our travel schedule. The studio is very comfortable and clean. We found the neighborhood to be quiet and a close walk to all the great shops and restaurants in Palermo. As other reviewers have noted, the only issue is the hand shower, which flies off when one increases the water pressure. But overall, we find that the studio offers great value and is a great place to stay while discovering Buenos Aires.