I deliberated for a long time before writing this review, but I felt it was necessary for future renters.
We booked this apartment three months in advance and felt confident based on the photos. When we arrived, the first thing that caught our attention was the center rug, which was wrinkled and worn.
When I tried to open the kitchen door, the knob fell off, and a swarm of small flies flew out. We had to keep the kitchen door shut because the sink was filthy. We didn't notice these things right away because we were exhausted from our long flight and just wanted to sleep.
The wooden floor was raised in two places, making walking dangerous. I don't want to make this review any longer than necessary. I'll just say it's not the same as it appears in the photos. Communication was not as expected; Cecilia took more than 8 hours to respond with a solution. We left the apartment on the same day.