In total I had a really nice stay and if there was a problem, it got solved immediately.
Sometimes the communication was a little difficult even if my spanisch is quite good. Some important things just got communicated a little bit chaotic and writing with three different person wasn’t making that easier.
Then there was just some little things wich wasn’t making the stay flawless.
Ao be sure to really get to know everything at the check-in to avoid these things, especially as a foreigner.
It took me three times to get the right fichas (coins) for the washing machine. Everybody told me something different, I even got a wrong address. But luckily the neighbors are really nice and helpful and was helping me till I succeeded (the correct direction you can find in the laundry room). But unfortunately (when I finally had the right fichas) there was a long line and you had to wait several hours to wash.
Also the laundry detergent wich is in the flat should not go inside this washing machine (it’s just for liquids). So after I carried the clothes three times up and down and ran to the different kiosks to get the fichas one neighbor told me that the washing machine just has cold water. That’s why the clothes was never clean.
Beside that there could have been more toilet paper and more soap (for the whole stay).
It was very unusual (especially for an Airbnb), that there was no Oil, Salt and dish soap wich I had to buy then.
Otherwise I had a great stay, liked the pool, the neighbors and the neighborhood a lot and felt very safe with the super kind security guards downstairs.
Also the pictures are very honest, the apartment looks really that nice!