Their staff over the phone and via email were very attentive and helpful. Marcelo was great! He helped us settle into the apartment and he took his time to explain the apartment's features. He was also very knowledgeable about the immediate area and was quick to respond when we needed help. The apartment's location was prime. It's located close to the Subte and walking distance to the best parts of Palermo. The building has beautiful views of Buenos Aires on the 31st floor, highly recommend! Thanks Ralf, Marcelo, and Sandra for everything! We'll definitely stay here again if we were to return!