Good location with a modern “look” but that’s it - hospitality was “meh” at best.
The air conditioner kept dripping water while on, and it was hard to fall asleep. Matias said he would get it fixed but then told us it’d be fixed after we left. The “twin” beds were more like “single” - pretty small.
We communicated before booking that we could leave our bags for couple hours with the doormen. Then we found out that we couldn’t leave our bags from the doormen as we check out. We called Matias and his response was “we just changed the rule about the baggage storage”. I think this could have been communicated earlier on so we could arrange something else, instead of not telling us AT ALL about it.
Other than the location, I’d say he cared very little about us, and everything felt extremely “transactional”.