I think this rental is good for short term only. I found Pia and Silvia inconsiderate. Every time I had WiFi issues, appliance issues, check out issues, it felt like I was a burden by reaching out when they should have been proactive with me instead.
I do not want to ever communicate with Pia & Silvia again. They did not make me feel cared for or prioritized.
Please note: the checkout/in process cannot be done without their personnel. This meant that even though I paid through a certain date, I was left homeless for a night because they didn’t want to check me out “too late” for them while my flight was at 7AM. I was literally left on the streets and had to sleep at the airport to accommodate THEM and THEIR schedule. They never asked how my experience was because deep down they don’t care.
Location is amazing and apartment isn’t bad (minus a hard spring mattress for sleeping on). The less you need to interact with your hosts the better.