Maria was very cumunucative from the very beginning and through out our stay. Very helpfull in recomending places to go etc. and showed concern if everything was fine. The apartment was as it is depicted - very fine, great style and great location. You could say it is a little (only a little) lout from the street, but that is how it is in the heart of Palermo Soho. We would surely recomend this place and Maria as host to anyone.