javier was always very attentive and responsive, same for Randy his assistant. The issue w/this apartment is it needs lots of repairs, bathrooms doors have water damage, shower pan is clogged, the bedroom basin is clogged electrical switches sticking out showing wiring, naked wires on the ceiling, front doors not locking, and broken lock on the balcony door, peeling or cracked paint in some of the walls, coffee machine missing a part, not working, burnt light bulbs, etc. Owners are trying to "squeeze the lemon" with zero investment in this property and it shows. Javier is a super guys and does his best to help out, but it is clear that only the owners have the power to spend money, even for minor things. in it current condition, I don't recommend to rent this apartment.
Also the apartment manager, right above, has couple of dogs that when left alone bark nonstop, my first night I didn't sleep at all because this is very annoying and disconsiderate as well