I should've known this place would be bad before I even booked it. It took 2 days just to get this place booked because the host kept missing the request, then he would message me apologizing saying he just missed it. The host's average response time was 12 hours. However, it was in a good area in Palermo so I let it go and eventually booked the place.
The overall building the apartment is in is very nice and secure with a doorman and a gate to get in but the actual unit that the host put on Airbnb was a complete disaster and a major health hazard. Upon entering the unit I noticed that several amenities were either damaged or not working properly. This briefly includes: the table not being screwed into the legs properly, the sink in the bathroom has a major leak, the toilet seat does not stay up, the cabinets not opening properly etc. The wifi also did not work for a full 24 hours, when I contacted the host (which took 12 hours for him to respond) he blamed the previous guests for somehow changing the wifi password and username to something completely different. The overall unit was also quite dirty having some black dirt that seemed to have come from the AC unit meaning that it hasn't been cleaned in awhile. I also noticed that there were some dead cockroaches by the wifi router and in the kitchen. There was also a bottle of raid under the sink which was alarming.
I discovered that night that the entire unit was actually infested by cockroaches. They were coming out of the kitchen island, the sink in the bathroom, and from the outlets. I spent that night and the next 2 nights staying up killing cockroaches and trying to keep them from the bed until day. I tried to get out as soon as possible but since it was on short notice there were very few availabilities with Airbnb or hotels.
The cherry on top of this whole situation however was after I left and got a refund. The host tried to claim I stole the keys and contacted Airbnb. He does not live there and the doorman is only there a few hours a day and you need the keys to exit the front gate. He did not leave instructions for what to do with the keys until after I was already gone and I got out of there as fast as possible due to the infestation.
Overall if the bugs were destroyed and the amenities fixed it would be a decent stay but the host's lack of response and general business sense will probably prevent this place from ever being livable.