Overall very disappointing, would not recommend.
I originally planned to stay here for 2 months, but after seeing the state of the apartment, I wanted to leave as soon as possible. Unfortunately I was too polite and ended up staying for over 2 weeks. I should have complained to Airbnb and left immediately in hindsight.
Upon entering, the place was filthy, the floor was covered in dirt, I asked Federico if the apartment could be cleaned, he sent someone to clean it the same day. Even after the cleaning, it was hardly much better. The place really needs a professional cleaning, not just a superficial mopping.
The bedroom window doesn’t close, there’s no lock or closing mechanism, so it’ll just blow open with the wind. The bedroom door also doesn’t fully close. So if it’s cold at night, the apartment will be cold. This also means bugs get into the apartment, especially if you have the lights on at night. I got at least 2 dozen mosquito/bug bites sleeping here. Insects get into the apartment through the window and beneath the terrace door. A lot of flies accumulated in the bathroom because of the moisture.
The AC was not working when I entered, the weather was fine so it wasn’t a big problem but I let Federico know, he sent someone to fix it eventually. But the AC is useless in the bedroom because the window doesn’t close.
I politely let Federico know I wanted to shorten my stay, he was accommodating at first until it came to money. Because of the discount for staying a month, the price for 2 weeks vs one month was the same, but I shortened my stay to 2 weeks anyways so maybe the issues could be fixed and someone else could book. Another mistake on my part as someone did book after me, but Frederico refused to give me any significant refund because he would be “losing too much” and “taxes”.
In the end, Frederico offered a partial refund which would be 15% of what I paid, ONLY AFTER he saw my review. So basically, he’s holding a small refund hostage for a positive review, needless to say I won’t be getting any voluntary refund from him.
For positives so I be as fair as possible, the Internet was good, the apartment size is decent, and there was a gas stove if you plan to cook (the pots/pans are filthy though). The location is good, between Palermo Hollywood and Soho, if you want to explore the area. The apartment building is on a major/busy road but the apartment itself is in the back of the building, so it’s relatively quite. The natural lighting in the apartment during the day is nice.
Overall a very unfortunate experience, can not recommend.