Luciano and Henry were easy to work with during the booking process and very responsive. First off, the view from this apartment is amazing, the building itself is nice, and the apartment is located in an awesome neighborhood. Also the apartment is very clean which is probably the most important thing for us. There are, however, several things that need to be fixed/addressed in the apartment itself. For instance, 1) the window shade in one of the bedrooms was broken and you could not raise it, 2) the railing to the upstairs terrace was unsteady and basically falling apart, 3) the door to the upstairs terrace would get stuck and make it quite difficult to exit and re-enter, 4) the plants on the terrace were all dead (so at least pull them out), 5) the shower in the master bedroom is glass but the door potion of the glass has about a 1 inch gap (and does not meet the next piece of glass) so water can easily splash outside, making a bit of a mess, 6) the towels provided did not seem super clean, 7) they only provided 1 small trash bag and very few rolls of toilet paper, so we need to buy both immediately, 8) this place is built for 220V and there were not any converters available (lucky my dad had brought one). Again, the views were amazing but this place does miss on the smaller details and has a fair bit of deferred maintenance that needs to be addressed to make it worth the money. Seems like they are squeezing out what they can before fixing the stuff. But everyone was nice and easy to work with, so that was good! Thanks.