The location is ok and the place was spotless and well furnished. A few essentials were missing such as pepper and coffee (there was a huge selection room of tea).
First, this is not a hosted experience. She messages you instructions that the key is in a box in front of the building which means that it is in a tiny difficult to see box on a graffitied wall on a building across the street.
There is no personal connection for where things are or how they operate and when I was having trouble accessing the gym locker for luggage storage, her response was to read the binder. She refused to come to assist and then said that luggage storage in the gym wasn’t available. Checkout is at 10:00 and there is no place on premises to leave your luggage.
The worst part is that the photos make it seem light and airy with a small terrace. No, it faces interior courtyard with little natural light and the shade/curtain is so thin that neighbors can see in. Can’t recommend. Better places in Palmero/same$