Ralf and his team were very friendly, flexible and welcoming.
We were able to check in early after a long flight and there were little gifts from Germany waiting for us as my fiancé is also German. Ralf came over himself to say hello and gave us tips on some of his favorite restaurants which were very appreciated. I also loved the fresh flowers in the apartment when we came. There were adaptors available which saved us the trouble of buying them ourselves.
There was a little mix up with our check out time but overall it was truly a “super host” experience for us. Thank you very much Ralf and your team!