The apartments are well kept and look exactly like the pictures. What's more, the response time from Cristian and Victor is super fast and precise. They also offer additional services including money exchange which was VERY useful because, it turns out, it's really hard to exchange money if you're outside of the obviously touristy areas. As advertised, this location is in a central place with easy transit options and many nearby cafes. However, it's an older part of the city that's not well kept so it's not exactly a PRETTY area. Though it is not dangerous, there are homeless sleeping in the corner, poop on the sidewalk and a car repair shop that has lined the sides of the road with old cars in various state of disrepair. Additionally, the house is old (so, yay for authenticity) but it also means that somethings require patience and understanding: the shower doesn't have very good pressure and will sometimes switch from hot to cold, we could hear the people in the unit next to us, and we had issues with the toilet. In regards to the toilet: at first the toilet tank wasn't working properly, but we complained and Victor was quick to have it fixed for us. After that, we had no problems.