Lucas was very gentle since the 1st message I sent him from Brazil, helping fast with whatever I needed. The apartment was exactly what I needed for a stay of 30 days working remotely, with good internet connection. The neighborhood was very safe and everything I needed was one block away, that included subway, bus station, gym, restaurant with good brazilian food, place to wash clothes, wester union.
The building itself did not have anything in the playground but I was ok with that.
In addition, Lucas always answered me in less than one hour