The apartment is exactly as it is described. It is very well-decorated, very clean and has beautiful views of Buenos Aires. The building is very secure and conveniently located near the subway stop at Plaza Italia and Avenida Santa Fe, where you can hail a taxi. It is also within 15 minutes walking distance of many of the restaurants in Palermo. Ralf's staff at BA4u can be helpful, and we received a thorough orientation to the neighborhood, the apartment, and the building facilities upon checking in. They also offer and provided transfer service to and from the airport at an additional charge. They accommodated an extra stop I needed to make before arriving at the apartment to check in. My only complaint is that we did not have sound from the TV for two days, which they noticed when we first checked in and promised to fix the next morning. I think the staff is very busy which may account for some communication problems between us and seemingly among the staff too. The problem was fixed shortly after I brought it to their attention again later. I would also recommend that if you depart later in the day that you book the apartment for that full day. They state that they can be flexible with a late check- out time, if the apartment will be free on the day of your departure. However, we were notified on short notice, the evening before our departure, that we would have to check -out in the morning rather than the afternoon, as someone had booked the apartment for that evening in the meantime. So don't bank on the check-out flexibility promise. They did provide luggage storage for us in a nearby apartment until our car arrived to take us to the airport, but we had a little trouble finding the person to grant us access to it when it was time to depart. Nevertheless, it was a good experience overall with no complaint about the apartment itself. It is a beautiful place to stay while in Buenos Aires.