Communication was great. Lary and Gaby tried to help when there were any problems. We stayed there two months. Aircon is old and not working well, which was pretty annoying since we there in the hottest months. They supplied us with a fan, but it's too noisy with both a fan and the aircon, when you're trying to sleep.
The kitchen has very few things, no pans and just one pot. We almost never cooked there for that reason.
Overall we were a bit disappointed. The apartment looks nicer on the photos, but it's a bit run down. There was also a bit of noise from a bar close by, which was annoying 2-3 nights per week.
We would not stay again, but we are not super disappointed and as mentioned, Lary & Gaby really tried to help as much as possible and I think the value for money is ok.