This place was ok but probably wouldn’t stay again. Check in was at 3:00 and check out at 10:00 so we ended up booking an extra night because our flight left at 10 pm. They wouldn’t accommodate anything earlier, which is understandable but I’m not sure they tried. The whole building appeared to be managed by a group with an office a few blocks away. It didn’t feel very clean, and the bathroom had an awful smell that we couldn’t get rid of. We stayed for six nights and they only gave us four towels for four people. The washer and dryer were located in the basement and the dryer was broken. They said it had just broken the day before but I don’t believe that. They only exchanged our towels when I complained about the dryer, I guess they expected them to wash them ourselves. The place was smaller than it looked in the pictures, but it was nice and the beds were comfortable. The jacuzzi on the roof isn’t heated. The location in Palermo was very good and the communication with management was friendly. WiFi was strong, water was hot, heat and AC worked well.