We had a great experience staying in this apartment. The place looks exactly as the photos describe, and is extremely close to the subway (green line), which gets you to many of the city's popular sites. The apartment is in a modern building with good security. It was extremely easy to coordinate the renting of this apartment. Ralf and his team are quick to respond and very flexible and accommodating. The apartment is spacious-- we were only two people, but we could certainly have had 4 of us and still had plenty of room. I would recommend the apartment, and the experience of working with Ralf and his colleagues. The only downside is that the apartment is not quite in the most desirable part of Palermo-- it's safe and very convenient for the subway, groceries, etc.; however, the more trendy areas with the best restaurants, stores, cafes, etc. is a bit of walk. It's a trade-off between subway proximity and the "neighborhood cool factor."