Overall a pretty great apartment. We enjoyed our stay.
The upsides:
-incredible view from the balcony, mesmerizing sunsets every evening, a sight to behold
-location! right next to the famed Don Julio, the Botanical Garden, coffee shops & lots of other desirable spots in Palermo
-Veronica is a great host, easy to talk to and helpful
-comfy bed and good sheets
The downsides:
-noise: lots of construction around the apartment + thin walls, you hear neighbors and their active dog
-cleaning wasn't great (done to look clean, not to be clean)
-balcony furniture wasn't comfy
All in all, I recommend this apartment and would return to stay again. I think most of the issues we faced would be similar in other airbnbs, so it's not a negative for the host, but rather a part of staying in Palermo.
Veronica was great, no question about it.