The positive:
- Great location close to bars, restaurants, supermarkets, walking distance from subway and trains
- Nice and clean Apartment located at the backside of the building which makes it quiet for its location
- Well equipped
- Communication was friendly and flexible and understanding when we decided to cancel for the reasons set out below.
- Public parking right next to the building
Negative:
- No personal reception upon arrival. The key was in a deposit box 1 km from the Apartment
- AC in living room was broken upon arrival and had clearly been worked on. Although this must have been known to the host, this was not communicated beforehand.
- Host could not be reached when we arrived (outside office hours) and we had to contact Airbnb to assist us.
- Communication was very friendly but in no way proactive. We always had to reach out ourselves to receive information on the AC status.
- We were after 2 days informed the AC would not be fixed during our stay. Since we were there end December / January, a good functioning AC was critical. We therefore decided to cancel the remainder of our stay (which was granted and reimbursed without issues).
Conclusion: Nice apartment with great location but communication can be problematic when you incur any issues.