The apartment was beautiful in a great building and a perfect location in Palermo. On top of that Emanuel is a fantastic host and an amazing person.
Emanuel was an extremely gracious host. He was extremely responsive and flexible when travel issues caused us to be late to check in. He reached out to us multiple times to ensure that everything was going well and offered tips of fun things to do in the neighborhood.
On top of it all, when I showed up at Ezeiza airport and realized I left my passport in Palermo, Emanuel dropped everything he was doing and went far above and beyond to help retrieve my passport and come meet me on the way to the airport such that i could still make my flight on time. We were no longer his guests at the point (we checked out) and he still went above and beyond. I am so thankful for him. He is an amazing and generous person with the heart of gold.
I truly could not imagine a better airbnb experience.