When we checked in and found there was no running water, Luciano and his team were fully available to try anything possible to fix the issue. In the end, the boiler had to replaced - which would take time. Luciano looped in Airbnb to make sure we had alternate housing options as well as extremely considerate refund for our reservation here. In the end, we found workarounds for the water issue, and really appreciated their attempt to help.
Apart from this rare situation, the house is lovely - main floor patio and rooftop terrace with parrillas, comfy living room, a master bedroom with big comfy bed. Thanks Luciano.