Marcela should invest on a course of proper customer service. She is rude, very arrogant and made our welcome a terrible experience which took a few days to recover from. I suggested in my message that she should brush up on her manners as well. Her ratings are very deceiving. When we asked her about the school across the street due to the noise factor she pretended that she had no idea since apparently this neighborhood was way beneath her. She left a very bad taste for us which thankfully was redeemed by the charm and kindness of the educated Argentinians we encountered.