Silvana is an amazing host and great on communication. Check-in was easily coordinated. We met at the apartment, where she (and her husband Eduardo) showed all the details about the apartment. The welcoming bottle of wine, and cheese and crackers, were a nice touch. The apartment is very nice and comfortable for a family of four. It has a balcony that overlooks a pretty courtyard and pool. It is very clean and has all the things for a perfect stay: Nespresso machine, plenty of electrical outlets with USB ports, wi-fi and Netflix!. Not to mention the powerful showers! The location is great! Just a few blocks from the heart of Palermo Soho with lots of shops, bars and restaurants. The building has 24 hour doorman and is in a safe neighbourhood. Don’t miss the empanadas from the little shop Cumém Cumém, across the street from the building! We definitely would stay here again and strongly recommend it!