Candela did a great job accommodating us. While she was not there personally, she had a friend meet us at the unit and let us in and get us situated. Any issues we had were quickly fixed.
The unit itself is in an excellent location. Close to the parks and attractions in and around the park (zoo, planetarium, Japanese gardens, MALBA) as well as all of the great restaurants in Palermo SOHO. We could not have asked for a better location.
The unit was also clean and had some good books on BA to review. The bed was very comfortable!The unit had a decent gym and good security.
The only negative was noise. The sounds of dogs and babies was so loud they sounded like they were in the unit. There is also a water pipe in the wall that is poorly insulated so you constant hear water flushing through the pipes. If you're a light sleeper, this apartment isn't for you. Otherwise it is fantastic and in a great location.