First of all, Viviana asked me to push my check-in from 3 to 6 pm, because repairs had to be done on the A/C. I asked her to cancel my booking, because I knew I was going to be tired and totally needed a place at 3. She agreed to 3, saying she had new information and the repairs could be down earlier. That was a lie. I checked into a place with broken A/C. Furthermore, her and her friend had the nerve to demand an additional 30 dollars (!!!) from me, because I left some dishes in the sink. I deeply regret staying at this place.