I had a wonderful stay with Welcome2BA. The company was very proactive and communicative with outreach prior to my arrival - I had clear instructions in english (the language that best worked for me). I had an early flight, and once I arrived the company was accommodating and allowed me to drop off my things before check-in while I explored the neighborhood. I rented a bike for the duration of my stay and the company allowed me to store the bike in the garage space where it remained safe and accessible for the remainder of my trip. The company was very responsive - when I had a brief plumbing issue, the company swiftly sent out a technician to sort out the issue. The front desk staff were always kind and supportive with all my needs - from supporting in my communication with a delivery person, to escorting me to where to dispose of recycling, to making recommendations about eateries, to supporting in the storage of my bicycle. I highly recommend a stay with this company!