Great location, close to cafes and restaurants, clean and comfortable space.
Carolina was prompt and friendly to work with. The only issue we had was checking in early as discussed.
Our flight landed in BA around 4:30am on Xmas day and we arrived at the apartment by 6am. Carolina had promised to leave the keys for us with the doorman. Unfortunately, she forgot to do so and the doorman had no idea we were coming and refused to give us the keys. Language being a barrier, we had to get the help of a kind stranger living in the apartment to communicate with the doorman. The phone number on the listing kept ringing and she was unreachable. I had to contact Airbnb customer support and they tried to contact her as well. Eventually, after about 3 hrs, Carolina’s dad contacted the doorman and we got the keys. It was very frustrating during that time, especially after a 15 hr journey with 2 young kids. Airbnb customer support was very helpful.
Apart from this hiccup, our stay was quite comfortable.