Communication was responsive and clear. Gustavo's sister, Marisa (who speaks English fluently), was punctual for check-in and check-out, and was very responsive and helpful when we had an issue with the air conditioning during our stay.

The apartment is conveniently laid-out & furnished, and in a fantastic location. It's in the middle of the best part of a massive city, so there's some street noise, but no clubs, construction or noisy neighbors etc, so we slept well (the comfy beds and blackout shutters helped!). Easy walk to shops, great restaurants, several parks, the zoo, and a station on the main subway/metro line.

Kitchen had a nice set of pots and pans, plus all the utensils we needed to cook some meals. Shower was great (water flow was strong and as hot as anyone could want).

Great place to stay, highly recommended!