Ralf and team are fantastic. Our flight arrived late so we didn't get to the apartment until about 9 PM, but one of Ralf's associates met us downstairs and showed us to the apartment, gave us the keys, and answered any questions we had. The apartment is exactly what we expected...great view...gym/sauna was a nice feature...bldg and security was great. Neighborhood is very well located with tons of shopping and restaurants nearby. 5-10 min taxi ride to the "port area", which costs like $5-7 US dollars (seriously). Apartment has maps and a list of recommendations which was nice. Our flight home was not until 10 PM and it was no problem staying until we had to leave, which was awesome. I highly recommend this apartment and dealing w Ralf. They made our stay in Buenos Aires very easy and enjoyable.