Location was great! The apartment itself is set up well. So what is the reason for not giving it 4 or 5 stars? The check-in process was a nightmare and place was not cleaned on my arrival.
The host and I arranged that I could leave my luggage in the apartment since my flight got in early. Check-in is 2pm. So I got there at noon and i called and messaged the host from the airport that I was on my way. He always responded very quickly, so I expected the same. To cut the story short, I ended up killing time at the corner restaurant for 2 hours and standing in front of the apartment for almost another two hours waiting for him to arrive. He did call me saying he was sorry and that he overslept because he went to a rave party the night before. Okay, great, but let me into the house.
All I wanted to do was fall into bed and take a nap so that I could then go explore. That did not happened because when I walked in, the place was not cleaned after the prior renters left. Beds a mess, the floor was dusty and hair everywhere, dirty dishes, trash, bathrooms smelled etc, etc...
We sat down and discussed the situation while his girlfriend cleaned the place. He felt awful and said he was going to the grocery store to get us food and good wines to make up for it, He also said he would send a lady over to clean and make us lunch or dinner one day. None of that happened. I must say he did reach out a couple of times to arrange that, but it was last minute and by then we were already out exploring the city. In the end, his girlfriend only did light cleaning to the bathrooms and kitchen. She changed the sheets to some of the beds and washed some of the towels. She said she was coming back later to finish it all up before the rest of my friends arrived (9:30 pm). Well, she never arrived. I ended up doing all the rest of the cleaning. My girlfriends arrived before she did. I told her I already cleaned and then she left shortly after.
I rented this place due to all the great reviews. I have no idea what happened. Bad luck? I don't know. I just know that I would never rent from this person again. I feel awful saying that, but I could not recommend this place to friends and family feeling confident that it would not happen to them.