This is an attractive-looking property and the check in process was great - very friendly and efficient.
We were booked into this property for three nights, but had no alternative but to check out after a single night as we were unable to sleep at all due to heavy traffic and street noise directly below. The glass balcony doors to the master bedroom have no secondary glazing and the external shutters don’t close properly. So it is like sleeping next to an open door onto a main road.
All through the night there was a totally unacceptable level of noise and the apartment is not soundproofed as would be expected in such a busy city centre location. There was beeping from heavy vehicles reversing into the hotel adjacent for deliveries in the early hours, constant noise from buses braking and pulling away at the traffic lights outside, people shouting, and other noise from the very busy main thoroughfare below. The master bedroom overlooks the street.
When a member of our party arrived late on the second day after a long flight, she was unable to catch up on sleep owing to noise and because the single bed in the second room was hard.
Also, on arrival it was explained to us only on arrival that the en-suite shower to the second bedroom was broken and out of action, and that the dishwasher should not be used owing to electrical circuit overload. The description of the property should have been updated to reflect this.
After a terrible night we informed the host that we were leaving. We checked into a hotel on day two and requested reimbursement for the two remaining nights of the three night stay. This was initially agreed by Melissa who asked us to change the Airbnb check out date. This transpired not to be possible because Melissa has a minimum 3 night stay lock on the Airbnb calendar system.
Therefore Melissa went back on her word to reimburse us for two nights. A dispute ensued and Airbnb reimbursed us, following us copying to them Melissa’s original promise to reimburse for the two nights (which were actually spent in a hotel).
Therefore I cannot recommend this property.