It was difficult to get any answers on anything to do with the unit and how to check in. There was no welcome book. Upon first walking into the unit, we noticed how dirty the space was. The towels were gray and smelled moldy. The couch was full of hair from the previous renters, the toilets were super dirty, the floors hadn’t been swept. Overall just very dirty. We were very sleep deprived after 24 hours of traveling so we all fell asleep for most of the next two days. The next morning we realized the shower was clogged and so was one of the sinks. I was frustrated and messaged Cecilia. She offered to send someone the next day. The cleaner she sent was extremely rude and upset she had to clean the unit. The washer wasn’t working and the gym was so dirty. I then involved Airbnb she got mean and unhelpful. Then proceeded to blame me for the mess. We ended up having to move units and lost two days of our trip. She then proceeded to accuse me of dirtying the place. DO NOT DEAL WITH CECILIA