I had the pleasure of staying at the Soho Grand Loft for five nights. My travel partner and I arrived after a overnight flight from Dallas, Texas. Although standard check-in time is in the afternoon -- I believe 3PM -- the host company, BA4U, allowed us to check in early. This was much appreciated, as the 10-1/2 hour flight was rather exhausting. We were greeted at the Loft by Marcelo, a team member of BA4U. Marcelo was very gracious and helpful. Not only did he explain in detail how the lights, appliances, and other devices inside the Loft operate, he gave us a "crash course" in the "do's and dont's" of visiting Buenos Aires (BA). This was very helpful, as it was our first time visiting BA. Marcelo's main objective was making sure we remained safe in the city. It was a unexpected bonus from our welcoming host.

The 32-floor building was fantastic. It looks like a creation by the world-famous design company Arquitectonica. Perhaps it is. There is a gym on the 31st floor with a all-glass panoramic view of the city. Two hot tubs -- one on either side of the building -- and a sauna are on the 32nd floor. The hot tubs also look out to the city. There is a balcony outside our loft with a small table and 2 chairs, which overlooks the vast and dense city below. Each morning we would enjoy a peaceful breakfast on the balcony, complete with a glass of native Malbec wine.

The customer service from the BA4U team was exemplary. There was a short, temporary outage of the internet service, and another team member of BA4U, Ralf, showed up at our door to apologize for the inconvenience, and said the issue was already being addressed. Within 15 minutes the service was back up and running. Ralf stopped by the condo once again to make sure everything was okay, and told us not to hesitate to contact him or any of the other team members of BA4U should any other needs arise.

I thoroughly enjoyed the stay in "my home away from home", and when I visit BA again, I will for certain look to see if this same loft is available.