Nice apartment in Palermo close to lots of coffee shops, restaurants and boutique shops. Prompt communication from Sunnie via email. Miguel (the apartment manager) met us at check in and out. He also provided us with a map and helped us book a cab to the airport. The apartment is a good size and has all the basics you would need. There were lots of towels provided and the kitchen is filled with all utensils plus more. AC was useful as it was very hot while we were there. The washing machine was ideal for us to wash our clothes when we needed as we are backpacking. Only thing we found were some of the lamps need new bulbs and we had to wash a lot of the kitchen utensils before using them as they were quite sticky. But this is nothing major. Overall we enjoyed our week stay here.