We loved our stay at Felicity’s apartment and everything went very smoothly. Felicity contacted us to confirm our flight arrival information and check in time. Claudia was at the apartment to greet us and was very helpful and cheerful. The apartment was perfect for a family of four. Our son (15) and daughter (19) were comfortable in the room with the twin beds. My husband and I slept great in the master bedroom. The air conditioning worked great in all the rooms. We liked the option of sleeping with the windows open (which we mostly did) to have fresh air. The apartment is cheerful and bright, just like in the photos. It is fresh and clean. The location was great for exploring the city. A grocery store is across the street and cafes are all around. We loved the Dandy Cafe on Santa Fe. A new, cute, Italian deli opened up right downstairs while we were there, so we had good quality salami and olives nearby! We were mostly out and about during the days, and back from dinner late at night, but on a few occasions we stayed in to rest and we had fun watching cable TV in Spanish (like El Walton Familia-which is Little House on the Prairie, and ESPN (with lots of soccer) on the big TV. It was an easy place to relax. The doormen were always cheerful, too. The washer and dryer worked well. They hold small loads, but it was super convenient for our 10 day stay. Thank you for a great stay. We hope to be back before too long.