We thought the studio was just as we expected and given our priority was to be close to our family who lives in the area, we were pleased with the location. However, the check in process was a real disappointment as Brian’s proxy wasn’t there when we arrived although we had shared our flight details and texted from the airport. When we arrived at the building and found no one and without instructions, I had to call Brian twice to find out about checking in (first to inform him and then again to see if he spoke to his proxy after not hearing back) Overall, I found the overall attitude unhelpful whilst we waited in front of the building with our suitcases. Especially when I asked when the proxy would be there and the response was “I can’t say” without any explanation or attempt to find out. Also didn’t appreciate the saturday night text saying we had to be out by 10 am the next morning without even a “hi” in the message or asking us how our stay has been. Booking with Airbnb implies a sense of hospitality and community and that was sadly missing.
All that being said, the studio is clean, spacious and suitable for 2 people staying in one of the nicest parts of Buenos Aires. Brian was also understanding about us checking out 20 mins late.
Thank you.