Inês was very helpful with providing information about getting to the apartment, she was also very flexible with both check-in and check-out, which was most appreciated as we were a group of 3 that had different times of arrival and departure. The apartment was exactly as pictured and the bed was extremely comfortable. We did have a problem with the toilet leaking a lot of water onto the floor, this happened on the first night that we arrived (8pm Saturday). We phoned Inês straight away and she organised for someone to come and fix it the next day, as understandably no one was able to come and fix it at that moment. Someone came and fixed part of it on Sunday afternoon, but it kept leaking and we didn't realise until Sunday night. Not so great walking on a bathroom floor with toilet water all over it. I am sure if we had informed Inês of this she would have had someone come again and have it looked at it, but as the whole base of the toilet leaked and moved we figured this would be require a major repair job and left it for our departure. Other than that issue with the toilet, we really enjoyed our stay at the apartment. It is the perfect base for exploring Buenos Aires and the lovely San Telmo.