Flor and Max have thought of all the details to make life easy for you (spare key to leave the luggage after check-out etc). They are really nice people and always answered extremely quickly to any questions we had. The place is in the perfect location to check out Palermo Soho: close to the "action" but still very quiet. Our room and the common areas (sun deck, kitchen) were stylish and clean. Highly recommended and good value too for Palermo!