I concur with the previous reviews. This is very much like a hotel room suite. It's very clean and modern. The view is nice from the balcony especially at sunset and the best part is the immediate location to the heart of Palermo Soho. You will never meet the host and instead you will be greeted by the building manger after you ring the bell who will bring you to the rental office where you will sign rental agreement forms. Overall, I highly recommend this place!