I had the worst experience of my life! Please don't stay at this place or rent any other property from Luis & Florencia. In the end, I don't even know if I talked to them at a certain point, because the phone number they gave me was from another person called Lourdes.
The main issue with this place is the mattress. It is old and the springs are broken. Luis & Florencia sent another person (Lourdes) to check it out and I, lucky received some advice from my lawyer to record that conversation. In the audio, everyone can listen clearly that Lourdes says "The mattress is not in a good condition" but when I contacted Luis & Florencia, they told me Lourdes didn't find any problem with the mattress so they refused to fix the problem. It's a shame that there are people like them hosting properties and making guests experience terrible situations.