Nice big apartment, with a very comfortable bed and nice ensuite. Didn't use the kitchen but it looked fully stocked with everything that you would need. The apartment is very near the plaza Italia subte making it very convenient to get around. Walking to plaza serrano is about 10 minutes. Ari answered emails quickly and made sure that I had everything I needed. Check in was easy enough with the keys being left at the front desk. There is also a lavenderia close by and a great Japanese takeaway around the corner if you need a break from meat. Recommended if you are looking for a place in palermo.