Diane was wonderful! Very welcoming, helpful and available. We stayed for a little over a week, and the apartment was perfect. It is just on the southern edge of Palermo, which made most of Palermo very walkable while also being in a relatively quiet area. There is a very nice bakery just a couple of doors down, along with a fruit vendor and a couple of supermarkets only a block or so away - quite convenient. The view of the sunsets in the evening was fantastic! It was nice to sit in the living room with the balcony open. We typically got a nice breeze early in the evening to go with the sunset - the latter we typically used as a cue for when to go out and see the nightlife in Palermo and elsewhere in the city. All in all, very comfortable and convenient. Highly recommended!