Agustina and Florencia were very attentive and friendly. Florencia, who came to meet me at the apartment, showed me the amenities and explained everything that I asked in great detail. There was water, chocolate milk and candy there for me which I thought was very nice. The apartment is in a good location, but on a busy street of Recoleta. The apartment itself was clean and exactly like the pictures, but the fact that the balconies of the building are interconnected and there is no secure barriers between them made me feel unsafe and I didn’t feel that I could leave the balcony door open for ventilation (there was no windows). I felt that a quiet hotel with more privacy would be a better fit for me, so I decided to leave forfeiting my payment. I left all keys that I had received with the doorman as instructed by Florencia. I thank Agustina and Florencia for their assistance.