We stayed at Ralf s apartment for 9 nights and had a fantastic time. We organised the transfer service through Ralf and we were in good hands from the minute we got picked up at the airport through till checkout. The check in was very simple and Marcel gave us a very detail briefing about the apartment and Palermo area that we stayed in. We stayed in touch with him the whole trip and he always replied to messages instantly. The apartment itself is amazing everything as described and pictured. Wonderful view and spotless clean. The apartment is only 5 minutes away from the subway and main bus terminal. Always forgot to mention Marcelo is very thoughtful to leave us with the travel card and gave us good tips how to use public transport and that was great. Love Palermo the area, very artistic trendy and full of cafes and bars.