Brigitte is very responsive and answers all emails almost before they are sent. She really wants you to have a great time in her apartment and it shows in her thoughtfulness. As there was no guest staying the day before I checked in, she allowed me to check in early which helped me a lot because I had to rush off for a meeting soon after. She has thought of most things that you may need and has arranged for it. The apartment is wonderfully appointed and being in the famous Faena Hotel, you have access to all the facilities. I managed to get a free yoga session before rushing off for another meeting.