In the midst of the pandemic we book this lovely apartment but due to strange city shutdown rules I as a foreigner unable to stay at the time; one more stress at a difficult time. Gwenole was nothing but helpful, understanding and generous in assisting us with are booking and in dealing with cities’ strange rules. With perfect English, Spanish and French I cannot express how great and kind Gwenole was with us. I look forward to staying at this lovely apartment as soon as the pandemic ends.