The place was great for us, 2 adults and a baby. A third adult would have to sleep on the couch but the good thing is that it's a comfy one. The bed is on the firmer side but not bad. Memory foam pillows! The view was not great now because of the winter time so the pool was emptied and not nice looking but not a deal breaker for us.
You feel safe, which was important for us with having a baby. Paula and Graciela were amazing. They were super flexible with us and even pointed us to where we could store our luggage just a few blocks away. Easy to walk around and get dropped off by Taxi/Uber.
The place is clean and modern. My only little tiny complain is the bathroom does need a little deep cleaning and extra attention. Just some rust and stains that don't look appealing but I'm just being very picky.
Palermo SOHO is young and vibrant but not annoying "party loud", but rather really Hipster-esque feel. We would stay here again for sure!