Paula makes it easy for first time travelers to Buenos Aires. She is well organized and gives you a preparation list ahead of time. Checking in to the apt is smooth and if she is not there, one of her helpers will be there waiting which is great!

One major feedback is with regards to the apartment cleanliness. While it's not terrible, it could be greatly improved. Upon first impression everything seemed fine, but the first night, when we pulled back the bed covers, we found hairs left behind from a previous occupant. When we tried to boil hot water with the kettle, we found that the insides completely caked up in mould. Wanted to make some coffee but found a dead moth in the pot. There were other issues but you get the point that the apartment was not properly maintained.

When I reported this to them, Paula and her staff immediately replied and took great effort to apologize and rectify the situation. We decided to checkout one day earlier and Paula gave us a refund. I truly believe this was an exception where the cleaning staff didn't do their jobs well. In the future, I'm confident Paula and her team will pre-inspect the apartment prior to guest check ins.

Finally, the apartment location is great and close to all the gorgeous and historical sights that Recoletta has to offer. I would still recommend Paula's apartment as long as they put in the due diligence for their guests.