Juan was amazing as all the other reviews state! He was there when we arrived around 1:30am and gave us all the directions we needed for our stay. He was available anytime we had a question by phone as well. The neighborhood is so perfect, great shops and food all nearby and felt very safe. The apt is exactly as pictured and described, beautiful and very secure building with yummy and cheap bistro down stairs! Try their homemade alfajores!