This is a beautiful airbnb in an amazing area with a fatal problem: the check in and subsequently check out process is the worst I have every experienced.
Check in: To check in, keys must be picked up in a lock located 35min by walking. 13min by Uber. I was told they are a few blocks away, upon landing this was NOT the case clearly. Support made up for it by allowing us a later check out and refunding the fees of the two Ubers I had to take, which I appreciated.
Check out: now the problem with this listing is that you NEED the key to EXIT the building. But to check out, you must leave the keys in the apartment, that was an automatic locking door. Do you see the issue? I had called my Uber to the airport and dropped my bags downstairs into the car. I left the door open downstairs so I could get out. Went upstairs to drop the key off in the apartment that locked. Came downstairs to see the door out the building had been closed. I was trapped. I had to go up to the 5th floor knocking on every neighbors door to let me out and so I could make my flight.
Both of these issues would have not been if the keys were in a lock near the property instead of miles away.
This place is amazing but don't bother booking until they confirm they have fixed this process.