Positive points:

Brian (who is not the owner of the place but an agent) was very kind and flexible and let us check in early at 10am. Grateful. The apartment is located in the best part of Palermo (Soho). It is in a very modern building with swimming pool, gym, sauna, BBQ area. The doorman is friendly, the apartment is quiet. Built-ins, good wardrobe space. Internet working very well.

Negative points:
The apartment is really basic in terms of equipment, if you like to cook the kitchen equipment is in serious need of an update. There was just one kitchen cloth for a whole week and two bath towels for two people. The apartment smelt dusty and the couch was quite old and worn, the white arm chairs need a clean. There was no bath mat, we contacted Brian and asked him to bring one; he said he would but he never turned up. The shower leaks and so does the drain (this has been already pointed out in other feedbacks and Brian said they had been fixed, not true..).

To sum it up, the apartment itself has potential to be really nice but it has to be looked after better. Would I stay there again? For the price paid mixed feelings.