Gipi was very responsive and easy to contact. The check in process was very easy but the check out process was a bit more tedious due to having to leave the key in the apartment but you need a fob on the keys to get out. The apartment overall is good value but the pricutes really make it seem cleaner and newer than it is. Overall though, the apartment should fit your needs if you are looking for something with a great location and nothing extra within the apartment.