Ralf and his team have been amazing! We booked our stay well in advance of our trip to Buenos Aires. They were well prepared from the the first interactions. Great communication and timely responses!
Andres and Marcelo were our main contracts. Andres, who helped via email prior to arrival secure a driver from international airport to the apartment for check-in. The driver mainly spoke Spanish but was kind and safe.
When we arrived, Marcelo was waiting for us at the apartment. Marcelo, took the time to show us all the nice features of the apartment, as well as a map with points of interest marked off.
The apartment look just like the photos! It's a really great, clean, light filled apartment. The building has 5 elevators, two security guards on duty at all times, and it's very conveniently located.
We also scheduled a driver to bring us to the domestic airport. At check out Marcelo met us. We had made plans to leave our bags with Marcelo in a secure location before we met the driver becuase we were going to have time between check out and going to the airport. However, our plane was early. Andres over email helped get the driver sooner than expected!
Ralf and his team are full service. It's a great apartment in a fabulous lication. Definitely advise others to stay with Ralf!