I will give Andres 10 stars if I could. Andres personal checks you in and shows the place and amenities. The bed is my absolute favorite, 4 stars hotel quality. I had great sleeps. The building is safe and secure. It has gym and pool, which is rare in Recoleta area to have a pool. I enjoy the pool very much. The place always smells good even though I stayed for a week. Andres is super responsive and always helpful. I would definitely come back.