There were a few basics missing for us like soap or a refill for toilet paper (stuff that is listed as provided when you check under "Bedroom and Laundry Essentials") so that was a bit of an inconvenience for us. There's 2 TVs but not Netflix. The Living room and kitchen area are really nice but the bathroom needs some TLC. The last thing is that although the sheets were washed I guess, they had stains so that wasn't a great impression. Those are the reasons why I can't give 5 stars. I wrote Vicky privately and am sure she'll take care of things :). The location is great.