The host was very responsive and friendly, even though we never met. This apartment is one of many in a short-term lease, fully-furnished building. The apartments all look similar so although the one we got wasn't exactly like the photos in the listing, it was still comparable to the photos with modern furnishing and a fresh airy feel. The monthly rate was a deal so we stayed a full 4 weeks here. Note that if you take the monthly rate then maid service is only one or twice a week and not daily as stated in the listing. Nevertheless, it was great to have our beds made every now then, the towels replaced with clean news ones, the floors mopped, and a constant supply of toilet paper, soap, shampoo, conditioner, dish washing soap and paper towels. The bed was very comfortable, the A/C worked great, and there was plenty of hot water (although it may take a few minutes to get going). The internet works better in some spots of the apartment than others, but was overall reliable.

My biggest complaint is that the pool was tiny, uninviting and was almost always occupied in good weather (it can only accommodate one family at a time). Also, there was one washing machine for the whole building (operates between 10am and 6pm, a regular cycle lasts about 2 hours so if the building is at max capacity, it may be difficult to snag), and there didn't seem to be a dryer as advertised. On the other hand, the washer was free to use. Street noise is loud even from 5th floor, but I got used to it after the first few days.

The building managers were all very helpful. A special shout-out to Hayden, who was super helpful, friendly and fun to chat with.

The apartment is only a few blocks away from Santa Fe, which is a large shopping street with a nice shopping mall and several supermarkets. Although we walked all over the city on foot, the apartment is not in Palermo SoHo. It is about a 20-25 minute walk to the main shopping district of Palermo Soho and the restaurant district of Palermo Hollywood.