I had some struggles staying cool through the night, the AC worked but wasn’t strong and it is very hot there.
I was a bit frustrated by this given the cost of the stay.
Florencia was very quick to respond for the most part, the one issue I had was asking for a heads up before she came to look at the AC and she did not do that. I was out the house anyway but wish there was clearer communication as I would’ve felt awkward if I was caught by surprise.
All in all I had a wonderful time. I locked myself out of my room once and they were wonderful about promptly helping me get back in.