Roberto is a class act person. We had a convoluted trip to BA, with lots of air changes, and he communicated with us all the time. He was waiting for us at our arrival to the apartment.
The place looked spotless, and it was exactly as described.
We had a late departure from BA, and Roberto was again a true gentleman, he gave us the chance to relax till the very last minute.
I would stay there again without a doubt.