The apartment was just as the pictures. Lots of light and nice modern furniture. The place was not huge but comfortable for a family of four (two young children) We were able to pick up keys earlier at the office and check in at 2/3PM which worked for us since we have family in the area. Upon check in - they had a welcome box which included teas, some treats for the kids and some sugar and pepper packets. It was great to have two functional bathrooms. We received only one set of keys, which at times, we wished we had two sets. We managed - the door requires a bit of patience as it was not always easy for us to unlock - always took a few tries. Other than that - we enjoyed our stay in the area and the communication from the team was good.