Pablo did a great job making it easy for us to find the apartment and check in. He was helpful in every way he could be. We appreciated that a lot. The apartment is at such a great location to be able to see the city using public transport or just stay in the beautiful Palermo and explore around. The apartment had squeaky clean sheets and towels, they felt and smelled so fresh. The kitchen was super clean as well. The apartment had extra pillows and fleece blankets for extra comfort. Our only issue was with the quality of the mattress. Either side of the mattress had sag/depression which made it hard to sleep on.