My husband & I can understand why Ralf is a SUPERHOST as that's how he operated from before we arrived until the minute we left. His communication with me was excellent the moment after I booked his apartment. One of the things he immediately offered coordinating is an airport transfer upon our arrival which was very helpful & inexpensive as it's quite far especially with traffic.....$50 USD flat. Upon our arrival, he gave us a couple of maps, a subte (subway) card along with giving us the lay of the land. Our apartment was exactly as pictured - clean, beautiful, well appointed, close to great restaurants, centrally located to the subte & main bus stops. My husband & I are swimmers, so one of the main features of this building for us is their 20 m pool. In addition, hardly anyone swims there, so we usually had it all to ourselves. Do check to see when the pool is open for the season. They close it for the winter.