Highlights: Great location in Palermo; close to a lot of restaurants, shopping, public transportation and ice cream shops. Patio was amazing and it was nice to have an AC unit during the hot weather. Things to improve: Bathroom has sewage smell at times (have read this is a problem in Palermo due to old pipes). When we arrived, the fridge was not working well and was not keeping food cold. Maria was quick to bring in a repairman within a few hours and fix the issue (we had just bought groceries and were initially worried they would spoil but the quick response saved all of our items). The washing machine also had issues during our second wash and did not rinse the clothes, leaving them soaking wet. Overall, it was a pleasant experience during our 5 day stay!