Ricardo's place is simply AWESOME! He met us personally when we checked in... answered any questions we had... he was available during our whole stay via whatsapp and got back to me very quickly when I needed to ask him something. Additionally, the weekend I was there was during the G20 summit and so many of the roads were closed... he helped me navigate what I needed to do so that I could still get a taxi back to the airport for my flight home. His suggestions on where to eat were SPOT ON! Should I ever return to BA I will be booking with Ricardo again!