It is never easy going to a different country. As much as we think we are open minded it is often hard to get used to how things work in a different country. Basic things we Americans take for granted like consistent WiFi can be a challenge when traveling abroad. And then you have to deal with things that sometimes the owner or host of the building has no control over, things that happen in the other units, especially when it is a condominium. We had a couple of challenges, things we knew that Bernadette could do nothing about but the wonderful thing was that she tried to do everything she could to make it up to us, put us at ease and was always available when we needed something. At the end of the day that is the most important thing - we never felt ignored or like we were over re-acting, she did everything she could to make the stay better even though something was out of her control. I will definitely refer her place to friends and family and would stay there again in a heart-beat. The unit was wonderful, the location superb and Bernadett was a 10+ host.