The apartment was great. It was clean and comfortable. Most of all, the location is perfect. It doesn't get any better than in the heart of Palermo. I would definitely recommend this apartment. The only problem I had was that the toilet was having trouble and it flooded and made the whole bathroom wet. I tried to contact Mabel all day to get assistance but no one responded to me for about 6 hours. However, they eventually fixed the toilet and everything was fine. That was probably just a mistake and doesn't happen often. Overall, it was a great stay and I would recommend this apartment.