Had no issues checking in - Ari was extremely helpful & responsive. Howevere, when we checked in, we found that the bed linens were dirty and then later on the shower curtain in the bathroom fell and made a mess.
We reached out to Ari and he took care of everything when we stepped out but it was just extremely inconvenient because we couldn't hang out at the apartment after a long flight.
Also, the air conditioner made really loud noises periodically that didn't help.
Ari was extremely helpful and responsive throughout the stay but it just wasn't comfortable with so many issues.