Catherina was very accessible and responsive even before I arrived to Buenos Aires and remained very easy to reach throughout the stay. She provided very useful practical information about getting to and from the airport, she gave a metro card with some credit on it and also gave reliable information about how to get the best exchange rate. There were even some nice personal touches like a courtesy call after she could not personally welcome me (her mother did), and leaving traditional mate tea and dulce de leche (Argentine specialties) in the apartment.

The apartment was pretty much as shown in photos (though not as bright) but it was very very cold on my first day. The electric heater on the living room wall does not heat the room and the bathroom is without any heating. Only the portable electric heater was able to heat the bedroom properly. Catherina brought an extra heater which helped a bit, but I continued to struggle with electric shortages and drops in temperature between the rooms for 6 out of my 10 days there. It was only when Catherina repaired the built-in air condition units on the 7th day that the heating issue was solved.

When I asked for compensation for this inconvenience Catherina's warm attitude completely changed. I found her response to my request condescending and increasingly mean. She has dismissed all my experiences of difficulty in coping with the the temperatures of the apartment as invalid. (July is actually the coldest month of the year!) Regardless of whether or not she agreed with my compensation request, I think my feedback could have been taken much more graciously.

In short, I would think twice before renting this place in winter because the heating is not really guaranteed. However, it is otherwise in good condition, and in a hip and relatively safe location.