Truly centrally located in Palermo. Close to the subway and busy streets. Inside, everything is as described. Wireless is strong throughout the unit. Tasteful pieces throughout apartment (although clumsy guests not advised—seems like there are many breakable items here which we were careful to avoid). Two bathrooms with basic amenities. Two cards in English for helpful instructions. Our arrangement was the main bedroom with the queen bed, upstairs loft with a single bed and living room with two single beds. Ample towels, basic amenities (soap, comb, shampoo, conditioner). Air conditioner works well, especially if you come during the summer.

Carol's assistant helped us check in and check out, but we never met her in person (she talked to us over the phone in English). There are a lot of nuances to the unit, so listen carefully. Lovely unit with beautiful furnishings.

For any issues with the apartment, Carol was available via whatsapp and phone. For any domestic issues, we needed to contact the doorman or Gabriel who doesn't speak any English.

Tip for future guests: you need the key to leave the building (to open the front door). I stood near the front wondering why I couldn't leave.