I have no doubts that this unit has the ability to offer a 5-star experience for anyone staying in Polermo; however, this wasn’t the case for our stay. We had issues with the lock and key, hot water, and the pool was in unusable condition at the time of our stay (Mid Nov 2019.) I’m sure it was specific to our stay, but we were let down given how the apartment was advertised. The unit is very charming and cute, but the apartment complex itself was dark and eerie feeling. The value is still good for the price, but when we felt some basic needs, like getting into the apartment safely went into question, it threw us a little bit for a loop. Despite the letdowns, I think it’s important to note that the host went above and beyond to rectify issues we encountered throughout our stay- Ines couldn’t have been nicer and more accommodative.