We had a good experience with Oliver and his apartment. We met Oliver only at the check in since he was out of town the day of departure, but we keep in touch by whatsapp and he tried to adjust check in and check out times to our necessities. The apartment itself is super well located, in the heart of the neighbourg and just in front of the stop of buses which lead to the transportation hub of Plaza Italia. It just needs some maintenance, something was broken or didn't work, walls and furniture begin to show their age ... and the total white doesn't help! Overall, it's huge, bright and confortable ... and my little daughter loved it, so we would come back!