This is by far the worst experience I've had on airbnb. Eleonora (the host), is far from being a warm person. Bad attitude all day every day. She doesn't have anything under control and I was thrown out of the place with less than 24 hours notice, because she was upset that the gas company had cut the gas. I didn't mind, but she did. The was numerous misunderstandings about the availability of the apartment, which is very inconvenient when traveling and not knowing what to plan. Also I was bossed around the place, being told where I could stand talking on my phone, which needed wifi that almost didn't reach the room and frequently lost connection. I would describe the atmosphere as arrogant and stuck up. In my opinion people like this are spoiling the airbnb experience and only looking for money to gain - and not the experience of exchanging homes. This is the first time I ever write a bad review of anything, but my recent experience made a big impression on me, which has led me to share my honest thoughts on this woman and her business. Sincerely