Ralf and his team were magnificent with no details left unturned. Marcelo met with us at check in and walked us through EVERYTHING to the TEE!!! The rules, the building amenities, the process, security IDs, keys, the inner workings of the apartment, the wifi, the cable, identifying key points around the neighborhood including where to get the best FACTURAS, laundry recommendations...EVERYTHING!!!! They even provided a transportation card that made it EXTREMELY easy to ride the busses and subways/trains! I cannot wait to return to Buenos Aires and use these guys again! Thank you for the great experience!!!