The great things about this place: 1) the location is absolutely amazing, right in the heart of Palermo and walking distance to many great cafes/restaurants/shopping. 2) super fast wifi, was able to hold work meetings without any connectivity issues. 3) The wallpaper is so nice and just like the pictures, loved it as a backdrop. 4) Eduardo is super fast to respond, which I appreciated. 5) Secure entry to the building, which is important if you're a solo female traveller (I never felt unsafe in the area either).
The not-so-great things that resulted in me leaving after 1 night: 1) There was a small live bug in the fridge (which was not clean and had dried stuff on the shelves, to my dismay). I had planned to get groceries and cook while I was there for the week. To Eduardo's credit, he immediately apologized and sent someone literally right away to clean the fridge, but that left unfortunately a pretty bad initial impression. He also came by to check out the fridge himself to see that it had been properly cleaned. 2) The rug in the living/sitting area needed to be cleaned as there were noticeable stains. 3) The bathtub had some mould, along with gaps in caulking. 4) The bed is hard, which I'm aware some people may like so that may not be a dealbreaker. 5) Street noise: full disclosure-Eduardo did tell me about the noise from buses passing on the street below when I asked before booking. However it was so much I had to mute myself often in my work meetings and I could not get any sleep. If you're a very heavy sleeper, you won't have any issues here though.