Norman was reactive and helpful, the local staff opening/closing the apartment less so.
The description of the apartment is accurate, the amenities are excellent and the location is absolutely unbeatable, there is however one big flaw to the apartment which is privacy, or rather lack thereof. It is not a real two-bedroom. Indeed, the mezzanine-style of the renovation is such that there is an open-air space in between the two bedrooms leaving sound, air and light flow freely in between them. Not a pleasant holiday experience when two parties are forced to share 'one' space while wishing to relax. For this reason alone I would not come back.