Apartment was very nice, fairly well located to Subte, supermarket and restaurants. Never met Luciano, but Facundo, 'the concierge" was there to meet us on arrival. Apparently there was a jaccuzi on the roof, but we were not shown where it was or how to get up there.
Telephone is only free for calls to land lines. For calls to cell phones we had to buy a prepaid card.
We did have a power failure in the apartment, which was attended to promptly. Also we locked ourselves out as it was not explained to us that although you needed a key to lock the door from the inside, the door would lock automatically from the outside. This was also taken care of promptly.