This paper discusses models for dialogue state tracking using recurrent neural networks (RNN). We present experiments on the standard dialogue state tracking (DST) dataset, DSTC2. On the one hand, RNN models became the state of the art models in DST, on the other hand, most state-of-the-art models are only turn-based and require dataset-specific preprocessing (e.g. DSTC2-specific) in order to achieve such results. We implemented two architectures which can be used in incremental settings and require almost no preprocessing. We compare their performance to the benchmarks on DSTC2 and discuss their properties. With only trivial preprocessing, the performance of our models is close to the state-of- the-art results.
Our system is related to the RNN tracker of , which reported near state-of-the art results on the DSTC2 dataset and introduced the first incremental system which was able to update the dialogue state word-by-word with such accuracy. In contrast to work of , we use no abstraction of slot values. Instead, we add the additional features as described in . The first system which used a neural network for dialogue state tracking @cite_17 used a feed-forward network and more than 10 manually engineered features across different levels of abstraction of the user input, including the outputs of the spoken language understanding component (SLU). In our work, we focus on simplifying the architecture, hence we used only features which were explicitly given by the dialogue history word representation and the database.
@cite_17
2108806737
One of the core components of modern spoken dialogue systems is the belief tracker, which estimates the user's goal at every step of the dialogue. However, most current approaches have difficulty scaling to larger, more complex dialogue domains. This is due to their dependency on either: a) Spoken Language Understanding models that require large amounts of annotated training data; or b) hand-crafted lexicons for capturing some of the linguistic variation in users' language. We propose a novel Neural Belief Tracking (NBT) framework which overcomes these problems by building on recent advances in representation learning. NBT models reason over pre-trained word vectors, learning to compose them into distributed representations of user utterances and dialogue context. Our evaluation on two datasets shows that this approach surpasses past limitations, matching the performance of state-of-the-art models which rely on hand-crafted semantic lexicons and outperforming them when such lexicons are not provided. Spoken language understanding (SLU) is an essential component in conversational systems. Most SLU component treats each utterance independently, and then the following components aggregate the multi-turn information in the separate phases. In order to avoid error propagation and effectively utilize contexts, prior work leveraged history for contextual SLU. However, the previous model only paid attention to the content in history utterances without considering their temporal information and speaker roles. In the dialogues, the most recent utterances should be more important than the least recent ones. Furthermore, users usually pay attention to 1) self history for reasoning and 2) others' utterances for listening, the speaker of the utterances may provides informative cues to help understanding. Therefore, this paper proposes an attention-based network that additionally leverages temporal information and speaker role for better SLU, where the attention to contexts and speaker roles can be automatically learned in an end-to-end manner. The experiments on the benchmark Dialogue State Tracking Challenge 4 (DSTC4) dataset show that the time-aware dynamic role attention networks significantly improve the understanding performance. User simulation is essential for generating enough data to train a statistical spoken dialogue system. Previous models for user simulation suffer from several drawbacks, such as the inability to take dialogue history into account, the need of rigid structure to ensure coherent user behaviour, heavy dependence on a specific domain, the inability to output several user intentions during one dialogue turn, or the requirement of a summarized action space for tractability. This paper introduces a data-driven user simulator based on an encoder-decoder recurrent neural network. The model takes as input a sequence of dialogue contexts and outputs a sequence of dialogue acts corresponding to user intentions. The dialogue contexts include information about the machine acts and the status of the user goal. We show on the Dialogue State Tracking Challenge 2 (DSTC2) dataset that the sequence-to-sequence model outperforms an agenda-based simulator and an n-gram simulator, according to F-score. Furthermore, we show how this model can be used on the original action space and thereby models user behaviour with finer granularity. Recurrent Neural Network Language Models (RNN-LMs) have recently shown exceptional performance across a variety of applications. In this paper, we modify the architecture to perform Language Understanding, and advance the state-of-the-art for the widely used ATIS dataset. The core of our approach is to take words as input as in a standard RNN-LM, and then to predict slot labels rather than words on the output side. We present several variations that differ in the amount of word context that is used on the input side, and in the use of non-lexical features. Remarkably, our simplest model produces state-of-the-art results, and we advance state-of-the-art through the use of bagof-words, word embedding, named-entity, syntactic, and wordclass features. Analysis indicates that the superior performance is attributable to the task-specific word representations learned by the RNN.