Zrobilam wstepna rezerwacje apartamentu z mozliwoscia odwolania . Hotel zrobil preautoryzacje karty a nastepnie autoryzacje - pieniadze sciagneli z konta . Rezerwacje odwolalam 1 . 08Hotel na moja prosbe napisal ze od razu 1 . 08 zrobil zwrot na moja karte . Czekalam do 11 . 08 - zwrotu brakNa moje maile hotele nie odpowiadal wcale badz po dwoch dniach . Prosilam o wyslanie potwierdzenia zwrotu . Dopiero po postraszeniu ich prawnikiem dostalam potwoerdzenie - ale zwrot zrobili dopiero 11 . 08Dla mnie to zlodziejstwo .
I made a preliminary reservation of the apartment with the possibility of cancellation. The hotel pre-authorized the card and then authorized it - the money was debited from the account. I canceled the reservation on 1. 08 At my request, the hotel wrote that 1 immediately. 08 refunded my card. I waited until 11. 08 - no refund The hotel did not respond to my emails at all or after two days. I asked you to send me a return confirmation. Only after threatening them with a lawyer did I receive confirmation - but they refunded me only on the 11th. 08For me this is theft.