Query: adversary uses Spearphishing Voice
Matching passage: T1566.004 Spearphishing Voice. Tactics: initial access. Description: Adversaries may use voice communications to ultimately gain access to victim systems. Spearphishing voice is a specific variant of spearphishing. It is different from other forms of spearphishing in that it employs the use of manipulating a user into providing access to systems through a phone call or other forms of voice communications. Spearphishing frequently involves social engineering techniques, such as posing as a trusted source (ex: [Impersonation](https://attack.mitre.org/techniques/T1684/001)) and/or creating a sense of urgency or alarm for the recipient. All forms of phishing are electronically delivered social engineering. In this scenario, adversaries are not directly sending malware to a victim vice relying on [User Execution](https://attack.mitre.org/techniques/T1204) for delivery and execution. For example, victims may receive phishing messages that instruct them to call a phone number where they are directed to visit a malicious URL, download malware,(Citation: sygnia Luna Month)(Citation: CISA Remote Monitoring and Management Software) or install adversary-accessible remote management tools ([Remote Access Tools](https://attack.mitre.org/techniques/T1219)) onto their computer.(Citation: Unit42 Luna Moth) Adversaries may also combine voice phishing with [Multi-Factor Authentication Request Generation](https://attack.mitre.org/techniques/T1621) in order to trick users into divulging MFA credentials or accepting authentication prompts.(Citation: Proofpoint Vishing)
Near-miss passage: T1566.003 Spearphishing via Service. Tactics: initial access. Description: Adversaries may send spearphishing messages via third-party services in an attempt to gain access to victim systems. Spearphishing via service is a specific variant of spearphishing. It is different from other forms of spearphishing in that it employs the use of third party services rather than directly via enterprise email channels. All forms of spearphishing are electronically delivered social engineering targeted at a specific individual, company, or industry. In this scenario, adversaries send messages through various social media services, personal webmail, and other non-enterprise controlled services.(Citation: Lookout Dark Caracal Jan 2018) These services are more likely to have a less-strict security policy than an enterprise. As with most kinds of spearphishing, the goal is to generate rapport with the target or get the target's interest in some way. Adversaries will create fake social media accounts and message employees for potential job opportunities. Doing so allows a plausible reason for asking about services, policies, and software that's running in an environment. The adversary can then send malicious links or attachments through these services. A common example is to build rapport with a target via social media, then send content to a personal webmail service that the target uses on their work computer. This allows an adversary to bypass some email restrictions on the work account, and the target is more likely to open the file since it's something they were expecting. If the payload doesn't work as expected, the adversary can continue normal communications and troubleshoot with the target on how to get it working.