Query: actor TTPs: Spearphishing Service
Matching passage: T1598.001 Spearphishing Service. Tactics: reconnaissance. Description: Adversaries may send spearphishing messages via third-party services to elicit sensitive information that can be used during targeting. Spearphishing for information is an attempt to trick targets into divulging information, frequently credentials or other actionable information. Spearphishing for information frequently involves social engineering techniques, such as posing as a source with a reason to collect information (ex: [Establish Accounts](https://attack.mitre.org/techniques/T1585) or [Compromise Accounts](https://attack.mitre.org/techniques/T1586)) and/or sending multiple, seemingly urgent messages. All forms of spearphishing are electronically delivered social engineering targeted at a specific individual, company, or industry. In this scenario, adversaries send messages through various social media services, personal webmail, and other non-enterprise controlled services.(Citation: ThreatPost Social Media Phishing) These services are more likely to have a less-strict security policy than an enterprise. As with most kinds of spearphishing, the goal is to generate rapport with the target or get the target's interest in some way. Adversaries may create fake social media accounts and message employees for potential job opportunities. Doing so allows a plausible reason for asking about services, policies, and information about their environment. Adversaries may also use information from previous reconnaissance efforts (ex: [Social Media](https://attack.mitre.org/techniques/T1593/001) or [Search Victim-Owned Websites](https://attack.mitre.org/techniques/T1594)) to craft persuasive and believable lures.
Near-miss passage: T1598.004 Spearphishing Voice. Tactics: reconnaissance. Description: Adversaries may use voice communications to elicit sensitive information that can be used during targeting. Spearphishing for information is an attempt to trick targets into divulging information, frequently credentials or other actionable information. Spearphishing for information frequently involves social engineering techniques, such as posing as a source with a reason to collect information (ex: [Impersonation](https://attack.mitre.org/techniques/T1684/001)) and/or creating a sense of urgency or alarm for the recipient. All forms of phishing are electronically delivered social engineering. In this scenario, adversaries use phone calls to elicit sensitive information from victims. Known as voice phishing (or "vishing"), these communications can be manually executed by adversaries, hired call centers, or even automated via robocalls. Voice phishers may spoof their phone number while also posing as a trusted entity, such as a business partner or technical support staff.(Citation: BOA Telephone Scams) Victims may also receive phishing messages that direct them to call a phone number ("callback phishing") where the adversary attempts to collect confidential information.(Citation: Avertium callback phishing) Adversaries may also use information from previous reconnaissance efforts (ex: [Search Open Websites/Domains](https://attack.mitre.org/techniques/T1593) or [Search Victim-Owned Websites](https://attack.mitre.org/techniques/T1594)) to tailor pretexts to be even more persuasive and believable for the victim.