101domain is a rogue, black-hat domain registrar, whose ebony headgear bears a shade far darker than any abyss which Nietzsche ever gazed into. Its Acceptable Use Policy is ignored and not enforced, making 101domain the ideal choice for spam gangs (like the vova spam gang, which is its client) and other internet abusers. My domain, a small, non-commercial, not-for-profit, private email service for family and friends, was virtually DDoSed by illegal spam flooding from four spammer domains provided by 101domain, and hosted on a black-hat, abuse-friendly ISP, over a period of two months. Complaints were made via email to its RFC2142 role address, and ..... Nothing! The spam flood continued. A phone call to the airhead who purportedly runs its abuse desk resulted in Cupcake telling me that yes, they had my reports of abuse but they only accepted abuse reports via their non-RFC-compliant, unfit-for-purpose web form, which doesn't even have enough space to load the headers and raw text of one spam, before Cupcake had a sudden massive hissy fit and passive-aggressively hung up. The spam flood continued, of course. And the spammer's domains - used for scamming people into paying for cheap, shoddy goods which many clients here on Trustpilot say never arrived - were intact, of course. Along with the spammer's WHOIS privacy protection. After jumping though Cupcake's hoops and wasting many hours filing numerous reports via 101domain's clumsy abuse submission web form about the deluge of spam, poor little petal finally emails to say that the abuse reports are "uneffective" (sic) and they don't like the tone of the complaints, and to stop "unindating" (sic) their inbox with my spam complaints.....Did I mention that the spam flood continued all this time? And the spammer's domains still remained intact? Oh. Well, it did, and they are. Biting one's tongue, an extremely detailed reply was sent to Cupcake The Clueless about their pet  spammer's dirty net-abusive behavior; why the spammer's spam was illegal in my jurisdiction (citing the actual statutes, etc); precisely why their web-form is a useless crock; and citing the parts of 101domain's own AUP which were being violated. It was also stated that domain registrars have a part to play in stopping abuse of the internet - why should a spammer have the capacity to get booted from one ISP and go to the next, yet keep its domains used for spamming intact? It was suggested to Cupcake that the complaints would stop when their spammer's spamming stopped - i.e. like, if the domains were cratered - but all of this evaded the limited mental capacity of the airhead. Cupcake's response? An astonishing pile of jaw-dropping stupid that ignored everything I'd addressed - that abuse reports must be submitted by their ridiculous web form and not their RFC2142 role email address; that it wasn't spam because the spam had an unsubscribe link (never mind the address being spammed never existed, thus never requested any of their spammer's garbage and the address being spammed was obviously created by the spammer, which is illegal in this jurisdiction, all of which Cupcake was told in detail before); that it wasn't spam because the spammer's domains didn't appear on any blocklist they checked; that the spammer's black-hat ISP had done nothing, so why should 101domain; and that the spammer should be contacted and begged not to spam any more. The cherry on top was Cupcake's claim that there was no violation of 101domain's AUP by their spammer, despite Cupcake's whining about being "unindated" with clear evidence of their spammer's abuse.... 101domain knew of the abuse and let it happen while our systems suffered damage, making 101domain vicariously liable for that damage, so it's off to court we go. Who wants to deal with an internet company like 101domain that supports spammers and scammers, by making abuse by its dodgy and internet-abusing clients so difficult to report? Then ignores those reports? From now on, we'll know anyone who has a domain registered with 101domain is most likely a criminal, a spammer, a fraud operation, or maybe all three, and we won't do business with them. Chances are that when you live in a proverbial crackhouse like 101domain and you lay down with dogs, that you're also a crackhead with fleas, and we won't risk dealing with you. There are better domain registrars out there. Like, nearly ANY other domain registrar who takes abuse of the internet seriously.