Hello All,I actually never write reviews, however given the extremely negative experience I had (and am still having) with this company, I feel it is necessary to spread the word, in hopes it does not happen to anyone else. I cannot conceptualize how such a simplistic task of converting gift cards to checks, can take so long and involve dishonest updates during the process.I mailed four separate gift cards in late April 2016. After over 14 business days had passed, I emailed customer service on May 9, 2016 to ask whether the cards were received, as I was already feeling nervous about it taking a half a month. To my surprise, "none" of the cards had been received according to their email response provided on May 11, 2016. Then, I began looking up business reviews and really began worrying. On May 13, 2016, they sent me an email that all four cards had been received. By May 30, 2016, I received emails confirming that all four cards were process for payment. Within the emails it stated, "We thought you'd like to know that your order has been paid. We will be sending you a [dollar amount] check for order [order number] in 3-5 business days," and according to the current FAQ page of the Gift Card Rescue website, "Checks are processed for payment within 5 business days after we receive and verify the value on [a] gift card."On the same website FAQ section, it is stated, "All checks are mailed via USPS First Class from our automated payment system and take about 10 -14 business days to arrive." Therefore, my checks totaling $228 should have been received by June 17, 2016 at the absolute latest (TWENTY business days). There were no checks.So on June 19, 2016, I emailed customer service yet again, this time asking where my four checks were. They finally responded June 22, 2016 and stated, "Your payment was shipped out as of 05/30/16. If you have not received your payment by 06/30/16, we will notify our finance department to have this payment reissued through our automated payment system." That would put us at nearly 30 BUSINESS days, which is completely contradictory to anything their website says in terms of order/payment processing. RIGHT after that email was sent, I received a separate email from customer service stating, "We are sorry to hear that your check has not arrived. We have notified our finance department to have this payment reissued through our automated payment system. Once the payment has shipped, it should arrive within 3-5 business days." Must have chosen the wrong automatic reply.Regardless, it seemed clear that since the most recent email stated the checks would be reissued, I could count on that. It boggles my mind that it would take anymore than a day to re-ship four checks that were somehow "lost" in the mail, or whatever happened to them (which they never seem to identify). Well, the fifth business day was today, and not shockingly, there are still no checks in my mailbox. They also have not provided ANY update as to when they re-shipped new checks, if at all.So in summary, I mailed my gift cards worth $350 to this company in April 2016, and as of June 30, 2016 have NOT received my money. I will never recommend this business to anyone and will intentionally spread negative word about Gift Card Rescue. Absolutely horrible service in every sense, and clearly dishonest with timelines and communication. At this point, I am unsure whether I will ever see my money. Even if I ever do receive the checks, I will be nervous while they pend in my bank account. I wonder if they actually have any money to give. Extremely untrustworthy/do NOT waste your time.