DO NOT GIVE THIS COMPANY ANY OF YOUR MONEY.  If I could give 0 stars I absolutely would.I scheduled a pick up for 7/15/2019 back in April, 3 months prior to the scheduled services. When it got closer to the move date, I called to confirm, and the date was confirmed as a range from 7/15-7/16. I asked if it could be 7/15 as that is what I initially requested, and I was told they would write down that I preferred 7/15. I was then told I was going to get a call to review the items within a few days and I never did. I called back and was told that they did call me and left a message, but I never received one. The items were reviewed and confirmed.On 7/14/2019 I got a call to say they movers would be at my house between 9-11 am on 7/16. We waited during that time and never once received a call. At 11:30 am, I called and was told that they would actually arrive at my house from 4-6 pm with no reason as to the delay. At 7/16/2019 at 6 pm, I called back in to check on the truck. While I was on hold, the driver of the truck called the alternative phone number I left and stated that they were having truck issues and that they could get to our house "late tonight or early tomorrow morning." We said early tomorrow morning would work and the driver stated they would be at our house at 6 AM on 7/17/2019.At 7 AM on 7/17 we called the driver to check in and was sent straight to voice mail. I then called Anthem and was told that the after hours care would send in a note. At 8:30 AM we tried calling the driver again and was sent straight to voicemail once more. I then repeated this issue to the after hours care and they said they would mark it as urgent. I called at 9 AM to talk to someone that actually worked at Anthem and was told that they don't open until 10 AM even though online hours list they're open from 9am-6pm.At 9:30 AM, we called back to cancel our services. We had a viewing scheduled for our house at 1:30 pm and needed everything out of the house by 1 pm so we could clean and get it ready. Theodore at Anthem (who was actually very nice and helpful) called the driver and actually got in contact with him. The driver stated that he was still in Cincinnati, OH because a job ran over and could be at our house at 1 pm. This did not settle well with me for multiple reasons. 1) I was told the day prior that they were having truck issues which ended up being a blatant lie as they were still working on another job. 2) Our house needed to be vacant by the time they would arrive. And 3) Cincinnati, OH to my pick up location is an 8+ hour drive and the time frame they gave me was simply impossible. I then contacted Adam, the General manager, to ensure our services were canceled. He told me I was told the wrong information and our driver was actually in 30 minutes away. However, they were unloading another delivery and wouldn't be able to come to our house until 1 pm still.I continued to request a cancellation and it was finally "confirmed."  However, at 8 pm on 7/17/2019, I got a call from the driver, who was very unprofessional, asking if I wanted them to come to the house to pack our things.  I asked if he was told that I cancelled my services and he stated he was told just to call me.I'm actually relieved they never showed up because I would not have trusted my things with them.  We ended up renting our own truck and driving 8+ hours to our final destination and even saved $1000.  I'm requesting my $1,100 deposit back as well, but given their track record with non-existent communication, my hopes are very low.