I have paid money on Kabam games and have been misled at every turn. They use business practices that are illegal and if they were a brick and mortar store they would have been sued and fined a long time ago. Not sure how they keep getting away with it.SO IF THERE ARE ANY LAWYERS READING THIS, IT WOULD BE A GREAT CLASS ACTION LAWSUIT. They entice you with huge type, offering great items for reasonable prices. Like 250,000 somethings for 10 gems. You have to use real money to get the gems. Then in small type that you may not notice if you are excited from the huge type. It states you have a chance to win the 250k item. The chances of actually winning it must be less then winning the lottery. I have easily opened a thousand chests and have never won one of the big prizes that they mention.  They also often claim that a great chest is on sale. Like the 250k item that was 10 is on sale for 2. Again it is wrong and misleading. The special chest isn't on sale it is a 90% less item chest that costs 90% less. For example with the 250K chest that cost 10 gems you usually get 1000 of what ever item was offered. When the sale item is bought you don't get the 1,000 like in the previous chest you get 100 items. So the item isn't on sale it's just a much lower number of items for equivalently the same price. Yet they claim you are buying the original item that cost 10gems on sale. Can you say illegal. The illegal selling practices is one of the biggest problems but they do so many things that are disreputable. Like having items you click on jump around so that you hit wrong things costing you real money that you didn't mean to spend. When scrolling through items trying to get to the one you want, quite often it automatically clicks something that you didn't want and that costs real money. Things will dissapear that you paid for. Never in any pattern and so randomly that you never get a screen shot to prove it. They obviously know about it since it was probably programmed that way. Even if it wasn't it has happened so much to so many people that they know it's a problem but it is one they ignore. Actually they ignore every problem that deals with people losing real money. When you write to customer support you get the same answer no matter what the problem is. It must be written in bold print at everyone's cubicle. "We have checked the server and there has been no problem with your account.". It doesn't matter if you do have proof since they ignore it. Even when it is blatantly obvious that there was a glitch or problem all they will do is state they have passed it up to someone else, who will look into it. They can't do anything according to them. The problem with that excuse it that there is noone else above them. That just means they have filed your complaint in the circular bin(trash) and that is that. If you try to find out what happened to your issue you get a computer response stating your issue has been closed and so there is nothing else you can do.I have played way more games then I really care to admit and I have never been treated as poorly as I have from this company. It isn't even close this is by far the worst and most dishonest company going at this time.