They love to make up a whole bunch of excuses in hope to avoid providing you with a refund.I purchased a copy of this crap January 2019 and stopped using it for personal reasons. Today I woke up and found I had the rest of my money removed from my account, I did a check to with bank to find it was peepso. Bank account changed several times throughout the year the bank details have changed too how they managed to take the payment is beyond me. I messaged in about this and tried to rectify the problem but to no avail. Mid way through last year, I messaged peepso having known I made the purchase to ask what had happen with my plugins - they directed me to a secondary account - correlated with me, they searched for me and came back with two accounts. They actively searched for accounts related to me and provided a set of details to that account. The account was actually an email account that was two factor authenticated too a contract number that I didn’t have access to and could no longer get that - it’s an expired contract. I had tried to access but with no help. So I wouldn’t of been notified of any upcoming transactions. - These stupid people try and justify that by “that’s is not our fault” Of course it isn’t but it’s a justified reason. It’s a fresh purchase that I haven’t used or have no plans to EVER. There’s much better around. Had I had access to that account the last thing I would ever spend my money on is peepso. It’s the slowest thing on the planet. (45 minuites on the login page waiting to be redirected - yeah right.)Let me be clear there is nothing in the terms of service that states you can only hold one account - I set up three one for each project I was working on at the time. (Bearing in mind I knew nothing about the plugins or development process)Having them search for the account and been directed to a secondary account by them,  I noticed no plugins where in that account and just literally left it and said nothing. A couple of days ago I wake up to go shopping and noticed that my money had gone, done a check with the bank to find it was peepso, which I then messaged and requested a refund. Which let’s note is discretionary for any company as stated In The first line of the t&c’sthey said I had access to my newest account because I went in and cancelled the yearly renewal - this is categorically untrue because they had to give me the account details and then I went into account knowing full well all my passwords are the same for the last few years. Great excuse to keep the money by lying and dishonest actions. they used the fact that I accessed the account and cancelled (after my email was given to me) to refuse a refund on the basis that I had access to the account and could of stopped it. THEY HAD TO GIVE ME THE DETAILS. Which by their t&c seems to be breaching it themselves. But did that knowingly after I messaged them. very very sly way of trying to insinuating that I am liar without saying it. Once again it’s a categorical lie as I have emails in my inbox requesting my account in which they actively searched for one in correlation with ‘myself’ their issue not mine. At every point they tried to come up with an excuse that would blame me or try to justify keeping the money.It’s simple, it was a new purchase within days, one that I couldn’t cancel because I didn’t know the account details, they had to give me them and gave me wrong ones. I’m not the one tracking my users they are. It’s not something I plan to use ever again and would advise against especially when I can purchase software much cheaper that’s faster cleaner more presentable does a better job and involves logical thinking people. When questioned why they had told 3 lies they avoided to answer questions asking why they had lied. Cut yourself free of that before you even start.