EDIT/UPDATE: Company contacted me after my initial review. The company had recently changed management and wanted to make things right, as I had been unhappy with the quality of the product I received. They offered a partial refund, and to replace my order for free. It did take a while (perfectly understandable due to the pandemic, and they did reach out to make sure I had received my replacements). The replacements are 100% better quality. They came very quickly (all in the fancy boxes) and they have held up extremely well with daily wear - there is some fading of the rose gold coating on part of the ring I've been wearing almost every day for a month and a half, but it's silver underneath, so it's not discoloring my finger the way the previous ring had done. I am extremely pleased with the way the company dealt with the situation and their goal to make sure all the products ordered are up to the quality the customers expect. I would definitely order from them again. Got the 3 for $99 deal and a 4th ring for free. Ordered on 12/13/19. I was sent an email with tracking info (two shipments, but only one tracking number, which I thought was weird, plus it was coming from China, which I hadn't expected).First shipment arrived on 1/6/20 - not great shipping time, but not terrible, considering a) it was coming from China and b) they did warn in the shipment email that promotional orders might take up to 3 weeks to arrive. Package was a brown paper bubble mailer with a single cardboard box containing 2 (of the 4) rings.I waited a week to contact customer service in case the second half of the shipment was delayed. Once contacted, customer service responded quickly, saying they'd open an investigation into the missing package and ship a replacement out immediately. I was told it would be there in 5-7 business days, but was not given a tracking number. After 10 business days (in case of delays), I contacted customer service again, just asking for a refund this time. Again, CS responded quickly, and told me that the shipment was due in a few days (and oh, by the way, here's a tracking number) and if it didn't arrive by then, to contact again. This time, the tracking number originated in the US (but not until the day I contacted CS). The shipment arrived today, 2/6, a full month after the first shipment and almost 2 months after placing the order. This time, the package was a white Tyvek bubble mailer, originated in the US, and contained two fancy hard plastic ring boxes that even had little LED lights inside to illuminate the rings. I also noticed on this package that the label said it shipped the day I contacted CS the 2nd time, which means it wasn't in transit for those 10 business days I waited for it, and if I hadn't contacted CS again, I wouldn't have gotten the rest of my order. Quality of the rings I've had for a month is not great - I wore one of them pretty regularly for about 2 weeks and the band is showing wear. The finish is starting to rub off, which is pretty disappointing. Other reviews said the rings coming from the US are better quality, so I hope that's the case. Overall, shady business practices and inconsistent quality. However, rings are as shown online and CS was quick to respond, and deal with issues, as long as you keep on top of them.