2013 Chief FOIA Officer Report

Federal Deposit Insurance Corporation

Richard J. Osterman, Jr., Acting Chief FOIA Officer

March 2012 - March 2013

Section I: Steps Taken to Apply the Presumption of Openness

 The guiding principle underlying the President's FOIA Memorandum and the 

Attorney General's FOIA Guidelines is the presumption of openness.

 Describe steps taken to ensure that the presumption of openness is being applied 

to all decisions involving the FOIA. Answer the questions listed below and include 

any other pertinent information:

 1. Did your agency hold an agency FOIA conference, or otherwise conduct 

training during this reporting period? 

Yes. The FDIC’s FOIA/Privacy Act Group (“FOIA Group”) conducted training on 

the FOIA at the in-house “core functions” seminar for attorneys and paralegals 

held in May 2012. 

The FOIA Group also provided training to the staff of the Corporation’s Office of 

Corporate Risk Management (OCRM) on FOIA law and procedures. 

Did your FOIA professionals attend any FOIA training, such as that provided 

by the Department of Justice?

Members of the FOIA Group attended the Advanced Freedom of Information Act 

Seminar conducted by the Department of Justice in April 2012, the 2012 Annual 

FOIA Report and 2013 Chief FOIA Officer Report Refresher Training course in 

October 2012, and the FOIA Litigation Seminar in November 2012.

FOIA Coordinators from the FDIC’s Division of Risk Management Supervision 

(RMS) attended The Freedom of Information Act for Attorneys and Access 

Professionals held in February 2012.

 Attorney General Holder’s FOIA Guidelines strongly encouraged agencies to 

make discretionary releases of information, and the Office of Information Policy 

(OIP) encourages agencies to make such discretionary releases whenever there is no 

foreseeable harm from release.

 2. Did your agency make any discretionary releases of otherwise exempt 

information?

Yes. The FDIC made discretionary disclosures of exempt records pursuant to 12 

C.F.R. § 309.6 (“Part 309”), which provides that under appropriate circumstances, 
2

discretionary disclosures may be authorized by the Director of the FDIC division 

having primary authority over the exempt records in question or by the General 

Counsel, or their designees. The Chairman of the FDIC may also authorize such 

disclosure. In accordance with Part 309, both FDIC headquarters and Regional 

Offices make discretionary disclosures on a case-by-case basis in response to 

written requests received for exempt information. 

 3. What exemptions would have covered the information that was released as a 

matter of discretion?

FOIA exemptions that would have covered the information that was released as a 

matter of discretion include Exemptions 5 and 8.

4. Provide a narrative description, or some examples of, the types of information 

that your agency released as a matter of discretion.

The FDIC has made partial discretionary releases of information contained in or 

related to reports of examination.

5. Describe any other initiatives undertaken by your agency to ensure that the 

presumption of openness is being applied.

The FDIC continues to use its website, social media and publications to 

proactively make information available to the general public. For example, the 

FDIC posts on its website copies of resolution agreements and summaries of bids 

received as soon as practicable after a bank fails; the video presentation Deposit 

Insurance Coverage - Certain Retirement Accounts is now available on YouTube 

as are videos of specific interest to community bankers; and the Fall 2012 special 

edition of the FDIC Consumer News (available online or by mail) contains quick 

tips for young adults and teens to help them manage their money

Section II: Steps Taken to Ensure that Your Agency Has 

an Effective System in Place for Responding to Requests

 As the Attorney General emphasized in his FOIA Guidelines, “[a]pplication of 

the proper disclosure standard is only one part of ensuring transparency. Open 

government requires not just a presumption of disclosure, but also an effective 

system for responding to FOIA requests.”

 Describe steps taken to ensure that your agency system for responding to 

requests is effective and efficient. Answer the questions below and then include any 

additional pertinent information:

1. Do FOIA professionals within your agency have sufficient IT support?
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Yes.

2. Do your FOIA professionals work with your agency’s Open Government 

Team?

Yes.

3. Has your agency assessed whether adequate staff is being devoted to FOIA 

administration?

Yes. The FDIC reviews the workload, backlog, and response time of the FOIA 

Group and divisional FOIA coordinators on an ongoing basis to assess whether 

adequate staffing is being devoted to FOIA administration. Between the end of 

Fiscal Year 2011 and the end of Fiscal Year 2012, average response times were 

reduced for simple, complex and expedited requests. In addition, the FDIC ended 

Fiscal Year 2012 with no backlog of requests. Thus, present staffing appears

adequate.

4. Describe any other steps your agency has undertaken to ensure that your 

FOIA system operates efficiently and effectively, such as conducting selfassessments to find greater efficiencies, improving search processes, 

streamlining consultations, eliminating redundancy, etc.

The FOIA Group produces weekly reports which are used to monitor the 

processing of requests. In addition, the FOIA Group routinely monitors its 

automated FOIA system to ensure that it operates efficiently and effectively. 

When necessary, FDIC employees from outside the FOIA Group have been 

assigned to assist in the processing of FOIA requests.

Section III: Steps Taken to Increase Proactive Disclosures

 Both the President and Attorney General focused on the need for agencies to 

work proactively to post information online without waiting for individual requests 

to be received.

 Describe steps taken to increase the amount of material that is available on your 

agency website, and the usability of such information, including providing examples 

of proactive disclosures. Answer the questions listed below and include other 

pertinent information:

1. Provide examples of materials that your agency has posted this year.

Information added to the FDIC’s website (FDIC.gov) is highlighted in the 

“What’s New” section of the Corporation’s external home page. Material posted 

on the FDIC’s website in the past year includes: the Summer 2012 edition of 
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Supervisory Insights, a publication that discusses emerging issues faced by bank 

supervisors; memoranda and other documents presented to the FDIC’s Board of 

Directors at open board meetings held throughout the year; the Chief Financial 

Officer's (CFO) Report to the Board for the fourth quarter of 2011 and the first 

two quarters of 2012 highlighting the Corporation's financial activities and 

results; the 1st and 2nd Quarter 2012 editions of the Quarterly Banking Profile, a 

publication that provides a report card on the status and performance of the 

banking industry; the Spring and Summer 2012 editions of the FDIC Consumer 

News, a newsletter that provides practical guidance on how to become a smarter, 

safer user of financial services; the public portions of resolution plans submitted 

by “systemically important financial institutions” under the Dodd-Frank Wall 

Street Reform and Consumer Protection Act; updates to the FDIC’s Compliance 

Examination Manual; and the results of the 2011 FDIC National Survey of 

Unbanked and Underbanked Households. A list of the many types of material 

currently posted on the FDIC’s public website is attached to this Report as 

Appendix A.

2. Beyond posting new material, is your agency taking steps to make the posted 

information more useful to the public, especially to the community of 

individuals who regularly access your agency’s website, such as soliciting 

feedback on the content and presentation of the posted material, improving 

search capabilities on the site, creating mobile applications, providing 

explanatory material, etc.?

Yes. The FDIC is always looking to improve the user experience and obtain user 

feedback on its website. The FDIC measures user interaction several ways:

participation in the American Customer Satisfaction Survey; real-time activity 

measurement on website activity through Adobe Site Catalyst; and using metrics 

from the GovDelivery email subscription service to measure citizen engagement 

efforts. These metrics assist the FDIC in determining the need for any new 

information or design of FDIC.gov. The metrics are reviewed on a quarterly 

basis. The FDIC also invites the public to submit questions, comments or 

suggestions about its website by e-mail to the Webmaster (webmaster@fdic.gov).

3. If so, provide examples of such improvements.

FDIC BankFind was redesigned in November 2012 to enhance the look and 

usability of the site, including improved ease of use from mobile devices. 

BankFind allows the public to locate information on FDIC-insured banking 

institutions.

The FDIC uses the Google Search Appliance to perform searches throughout 

FDIC.gov. In the last year, we have upgraded this appliance to the latest version 

and we have updated search results pages to allow users to view the results by 

relevance or by date. 

 
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4. Describe any other steps taken to increase proactive disclosures at your 

agency.

FDIC.gov and Social Media Outlets

The FDIC’s website hosts 55,000 web pages and files and over 30 data tools that 

allow users to get detailed information on all FDIC laws, regulations, policies, 

and programs. FDIC.gov also presents links that enable users to subscribe to 

email or Really Simple Syndication (RSS) notifications whenever public 

information is updated. This information is also repurposed within FDIC 

channels on social media sites such as Facebook and Twitter to expand the ability 

to notify stakeholders when information or policies are updated. The FDIC also 

has a YouTube channel (http://www.youtube.com/user/FDICchannel) with 

original content ranging from messages from the Chairman regarding special 

events; and public service messages on deposit insurance coverage to panels 

addressing relevant banking and consumer issues. The YouTube channel also 

hosts audio, including versions of the FDIC Consumer News publication and 

recorded conference calls on subjects dealing with banking policies. The attached 

Appendix A shows the types of items currently posted on FDIC.gov and provides 

a sense of the volume of information that is available.

FDICIG.gov

The FDIC Office of Inspector General (OIG) public website gives detailed 

information on OIG publications, the OIG Hotline, OIG press releases, goals, 

special alerts, and organization.

Webcasts

The FDIC allows users to watch open board meetings, advisory committee 

meetings, banking profile briefings and special events live through its webcasting 

capabilities. Users with an Internet connection may watch the meeting and 

events, download presentations, and view running captions to see the discussions 

between participants as they are happening.

FDICconnect

FDICconnect is a secure website that allows FDIC-insured institutions to 

efficiently conduct business and exchange information with the FDIC. Internet 

applications hosted within FDICconnect are used to conduct business with insured 

financial institutions. Financial institutions can submit various applications and 

filings to the FDIC and retrieve quarterly deposit insurance assessment statements 

and correspondence online.

Section IV: Steps Taken to Greater Utilize Technology

 A key component of the President's FOIA Memorandum was the direction to 

"use modern technology to inform citizens about what is known and done by their 

Government." Answer the following targeted questions:
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 Electronic receipt of FOIA requests:

 1. Can FOIA requests be made electronically to your agency?

Yes. FOIA requests can be submitted electronically through the Electronic FOIA 

Request form on the FDIC’s website at 

http://www2.fdic.gov/efoiarequest/index.asp, or by facsimile to (703) 562-2797, 

or by e-mail to EFOIA@FDIC.gov. 

 2. If your agency processes requests on a decentralized basis, do all components 

of your agency receive requests electronically?

All FOIA requests received by the FDIC are processed, on a centralized basis, by 

the FOIA Group.

 Online tracking of FOIA requests:

3. Can a FOIA requester track the status of his/her request electronically?

Yes, if the request is submitted through the FDIC’s public access web portal

which became operational in late December 2012. 

4. If so, describe the information that is provided to the requester through the 

tracking system. For example, some tracking systems might tell the 

requester whether the request is “open” or “closed,” while others will 

provide further details to the requester throughout the course of the 

processing, such as “search commenced” or “documents currently in 

review.” List the specific types of information that are available through 

your agency’s tracking system.

The following information is provided to the FOIA requester on the status of a 

request: tracking number, received date, last perfected date, estimated delivery 

date, and current status. The requester also has the ability to electronically 

download documents that are being released in response to the request.

5. In particular, does your agency tracking system provide the requester with 

an estimated date of completion for his or her request?

Yes.

6. If your agency does not provide online tracking of requests, is your agency 

taking steps to establish this capability? 

N/A. 
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Use of technology to facilitate processing of requests:

7. Beyond using technology to redact documents, is your agency taking steps to 

utilize more advanced technology to facilitate overall FOIA efficiency, such 

as improving record search capabilities, utilizing document sharing 

platforms for consultations and referrals, or employing software that can 

sort and de-duplicate documents?

Yes.

 8. If so, describe the technological improvements being made.

The FDIC is upgrading its FOIA processing software and has add a public access 

web portal which provides a more efficient means of submitting, tracking, and 

responding to FOIA requests as well as sharing records with the public. In 

addition, as part of its ongoing Information Management and Compliance 

program, the FDIC is implementing a new Records and Information Management 

(RIM) program that provides for more efficient management of all types of paper 

and electronic records. The initial focus of RIM is on email messages. The 

email+ component of RIM will improve management of emails, making those 

emails that are responsive to FOIA requests easier to locate and retrieve. 

Section V: Steps Taken to Improve Timeliness in

Responding to Requests and Reduce Backlogs

 The President and the Attorney General have emphasized the importance of 

improving timeliness in responding to requests.

1. Refer to Section VII.A of your agency’s Annual FOIA Report for figures on 

FOIA Requests – Response Time for All Processed Requests

a. Does your agency utilize a separate track for simple requests?

Yes.

b. If so, for your agency overall, for Fiscal Year 2012, was the average 

number of days to process simple requests twenty working days or 

fewer?

Yes. The average number of days to process simple requests in Fiscal 

Year 2012 was 8.81 days. This is an improvement of 23% over Fiscal 

Year 2011 when the average number of day to process simple requests 

was 11.42 days.
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c. If your agency does not track simple requests separately, was the 

average number of days to process non-expedited requests twenty 

working days or fewer? 

N/A.

2. Refer to Sections XII.D.(2) and XII.E.(2) of your agency’s Annual FOIA 

Report, for figures on backlogged requests/appeals, and Sections VII.E and 

VI.C.(5) on the ten oldest pending requests/appeals

a. If your agency had a backlog of requests at the close of Fiscal Year 

2012, did that backlog decrease as compared with Fiscal Year 2011?

N/A (the FDIC had no backlog of requests at the close of Fiscal Year 

2012).

b. If your agency had a backlog of administrative appeals in Fiscal Year 

2012, did that backlog decrease as compared to Fiscal Year 2011?

No. At the close of Fiscal Year 2012, the FDIC had one backlogged 

appeal, whereas the FDIC had no backlog of such appeals at the close of 

Fiscal Year 2011.

c. In Fiscal Year 2012, did your agency close the ten oldest requests that 

were pending as of the end of Fiscal Year 2011?

Yes.

d. In Fiscal Year 2012, did your agency close the ten oldest 

administrative appeals that were pending as of the end of Fiscal Year 

2011? 

Yes. The two appeals pending at the end of Fiscal Year 2011 were closed 

in Fiscal Year 2012.

3. If you answered “no” to any question in “item 2,” answer the following 

questions and include any additional explanation: 

 Request Backlog:

a. Was the lack of a reduction in the request backlog a result of an 

increase in the number of incoming requests?

N/A.
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b. Was the lack of a reduction in the request backlog caused by a loss of 

staff?

N/A.

c. Was the lack of a reduction in the request backlog caused by an 

increase in the complexity of the requests received?

N/A.

d. What other causes, if any, contributed to the lack of a decrease in the 

request backlog?

N/A.

 Administrative Appeal Backlog:

a. Was the lack of a reduction in the backlog of administrative appeals a 

result of an increase in the number of incoming appeals?

No.

 b. Was the lack of a reduction in the appeal backlog caused by a loss of 

staff?

No.

c. Was the lack of a reduction in the appeal backlog caused by an

increase in the complexity of the appeals received?

Yes.

d. What other causes, if any, contributed to the lack of a decrease in the 

appeal backlog? 

N/A.

 

4. OIP issued guidance encouraging agencies to make interim releases on 

requests that involve a voluminous amount of material or require searches in 

multiple locations. If your agency had a backlog in Fiscal Year 2012, provide 

an estimate of the number of cases in the backlog where a substantive, 

interim response was provided during the fiscal year, even though the 

request was not finally closed.

N/A (the FDIC had no backlog of requests at the close of Fiscal Year 2012).
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Use of FOIA’s Law Enforcement “Exclusions”

 Answer the following questions concerning the use of the FOIA’s statutory law 

enforcement exclusions, 5 U.S.C. § 552(c)(1), (2), (3):

1. Did your agency invoke a statutory exclusion during Fiscal Year 2012?

No.

2. If so, what is the total number of times exclusions that were invoked? 

N/A.

Spotlight on Success

 Describe here one success story that you would like to highlight as emblematic of 

your agency’s efforts.

 Between the end of Fiscal Year 2011 and the end of Fiscal Year 2012, average response 

times were reduced for simple, complex and expedited requests by 23% (from 11.42 days to 

8.81 days), 52% (from 21.29 days to 10.15 days), and 69% (from 26.29 days to 8.13 days), 

respectively. 
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2013 CHIEF FOIA OFFICER REPORT

APPENDIX A

Index of Information Categories – FDIC External Webpages Site Map

Deposit Insurance: 

A Brief History of Deposit Insurance

Bank Find

Changes in FDIC Deposit Insurance Coverage

Current Assessment Calculator

Deposit Broker's Processing Guide

Deposit Insurance Assessments

Deposit Insurance Coverage Frequently Asked Questions

Deposit Insurance for Accounts Held by Government Depositors

Deposit Insurance Fund - What's New

Deposit Insurance Fund Management

Deposit Insurance Summary

Deposit Insurance: An Annotated Bibliography

EDIE, the Electronic Deposit Insurance Estimator

Facts About Bank Investments

FICO Assessment

Guidance for Developing Effective Deposit Insurance Systems

Historical Assessment Rate Schedules

Insured or Not Insured

International Directory of Deposit Insurers

Meritor Savings Bank (Philadelphia, Pennsylvania)

Never Lose a Penny

One-time Assessment Credit Report

Proposed Assessment Calculator

Questions and Answers Pertaining to the Final Rule on Assessments, Dividends,

Questions and Answers Pertaining to the Final Rule on Assessments, Dividends,

Reform of Deposit Insurance

Risk-Based Assessment System - FILS

Strengthening Financial Risk Management at the FDIC

Temporary Unlimited FDIC Coverage for Noninterest-Bearing Transaction 

Accounts

Uninsured Investment Products: A Pocket Guide for Financial Institutions

Your Insured Deposits

Your Investments: Consumer Facts

Consumer Protection: 

Alliance for Economic Inclusion

Beware of Foreclosure Rescue and Loan Modification Scams
12

Certificates of Deposit: Tips For Savers

Check Clearing for the 21st Century (Check 21 Act)

Community Affairs Program

Community Affairs Program - Regional and Area Offices

Community Affairs Resources

Consumer Alerts

Consumer Financial Rights

Consumer News Companion Audio

Consumer Response Center

Correcting Bank Account Errors

Credit Reports and Scores

Customer Assistance Online Form

Don't Be an On-line Victim: How to Guard Against Internet Thieves and 

Electronic Scams

FDIC Consumer News

FDIC Loss Sharing Proposal to Promote Affordable Loan Modifications 

FDIC Model Safe Accounts Pilot 

FDIC's Depositor Bill of Rights 

Financial Privacy... Our Answers to Your Questions 

Finding a Safe Loan 

Foreclosure Prevention 

Fostering Consumer Confidence in Banking 

Home Ownership Preservation Loans 

Homeowner Affordability and Stability Plan 

Identity Theft 

Information for Families' Rebuilding Efforts in Gulf Coast States 

Is Foreclosure Knocking at Your Door? 

Looking for the Best Mortgage 

Money Smart - A Financial Education Program 

Money Smart News 

National Survey of Banks' Efforts to Serve the Unbanked and Underbanked 

National Survey of Unbanked and Underbanked Households 

Phishing Scams 

Privacy Act Issues under Gramm-Leach-Bliley 

Privacy Choices 

Putting Your Home on the Loan Line is a Risky Business 

Safe Internet Banking 

Savings-Related Resources 

Small Business Lending 

Small-Dollar Loan Pilot Program 

Symbol of Confidence for 75 years 

Unclaimed Funds 

Videos on Consumer Issues 

When a Bank Fails - Facts for Depositors, Creditors, and Borrowers 

When a Criminal's Cover is Your Identity 

Your Rights to Financial Privacy
13

Industry Analysis: 

A Borrower's Guide to an FDIC Insured Bank Failure 

Balance Sheet Summaries from Failed Banks

Bank Data Guide

Bank Failures in Brief

Bank Failures in Brief - 2001

Bank Failures in Brief - 2002

Bank Failures in Brief - 2003

Bank Failures in Brief - 2004

Bank Failures in Brief - 2005

Bank Failures in Brief - 2006

Bank Failures in Brief - 2007

Bank Failures in Brief - 2008

Bank Failures in Brief - 2009

Bank Failures in Brief - 2010

Bank Failures in Brief - 2011

Bank Trends

Call and Thrift Financial Reports

Center for Financial Research

CFR Working Paper Series

Cómo obtener una liberación de gravamen

Database Search

Deposit Market Share Report

Failed Bank List

Failed Banks

Failed Financial Institution Contact Search

FDIC Banking Review

FDIC Dividends from Failed Banks

FDIC Future of Banking

FDIC Outlook

FDIC Quarterly

FDIC Quarterly Banking Profile

FDIC State Profiles

FDIC Study of Bank Overdraft Programs

FDIC Working Papers Series

FYI: An Update on Emerging Issues in Banking

Government Studies on Deposit Insurance

Historical Statistics on Banking

History of the 80s

Implementing XBRL Formulas

Institution Directory

Instructions for Depositors

Is My Account Fully Insured? 

Loss-Share Questions and Answers 

Mailing Addresses and FAX (facsimile) Numbers for Failed Banks 
14

Managing the Crisis: The FDIC and RTC Experience

Obtaining a Lien Release

Regional Economic Conditions (RECON)

Report on Underwriting Practices

Reports of Changes to FDIC Financial Institution & Office Structure

Resolutions Handbook

Resources for Court Clerks and Law Enforcement Agencies

RIS Data Warehouse Dictionary

Risk Share Asset Management - LLC Data Specification Version 1.0

Risk Share Data Specifications

S&L Crisis: A Chrono-Bibliography

Securities Exchange Act Filings

Statistics at a Glance

Statistics on Banking

Statistics on Depository Institutions (SDI)

Summary of Deposits

Survey of Real Estate Trends

Ten Largest Thrift Companies

The First Fifty Years: A History of the FDIC - 1933-1983

Trust Information - Additional

Trust Institution Search

Trust Institutions Information

Trust Report - Historical

Twenty-Five Largest Banking Companies

Uniform Bank Performance Reports 

Regulation & Examinations: 

Appeals of Material Supervisory Determinations: Guidelines & Decisions

Applications Subject to CRA & Public Comments

Approved Limited Purpose, Strategic Plan, and Wholesale Institutions Report

Atlanta Region Director's College Program

Bank Secrecy Act and Anti-Money Laundering

Boston Area Office: New England Directors and Trustees College Program

Check 21 Act Frequently Asked Questions

Checks & Balances: Guidelines for preparing an error-free Call Report

Chicago Region Director's College Program

Community Banking Initiatives

Compliance & CRA Examination Guidance

Compliance Examination Manual

Composite Ratings Definition List

CRA Examination Schedule

CRA Ratings & Performance Evaluations

CRA Statute & Tools

CRA Sunshine Requirements 

Credit Card Activities Manual 
15

Credit Card Securitization Manual 

Dallas Region Director's College Program

Decisions on Bank Applications

Delegations of Authority: Applications & Filings

Delegations of Authority: Board Resolution

Delegations of Authority: Enforcement Actions

Deposit Insurance Assessment Appeals: Guidelines & Decisions

Director's Corner

FDIC - DOJ Memorandum of Understanding - Memorandum of Understanding 

Governing FIRREA Forfeiture Cases

FDIC - DOJ Memorandum of Understanding - Memorandum of Understanding 

Regarding Criminal Restitution for Failed Financial Institutions When the FDIC 

is Appointed Receiver

FDIC - DOJ Memorandum of Understanding - Senior Interagency Group Policy 

Statement Regarding National Policy on collection and Reporting Procedures for 

restitution Payable To Financial Institution Regulatory Agencies

FDIC and Financial Regulatory Reform

FDIC CRA Regional Office Contacts List

FDIC Enforcement Decisions & Orders

FDIC Federal Register Citations

FDIC Law, Regulations & Related Acts

FFIEC Information Technology Examination Handbook

FFIEC: Consolidated Reports of Condition and Income

Financial Institution Letters (FILs) Addressing Information Technology Issues

Financial Privacy

Foreign Banking: Part 347

Guide to the Interagency Country Exposure Review Committee Process

Guidelines for Payday Lending

Implementation of the New Basel Capital Accord in the U.S.

Important Banking Legislation

Information Technology – Risk Management Program Revised IT Officer's 

Questionnaire

Kansas City Region Directors' College Program

Large-Bank Deposit Insurance Determination Modernization FAQs

Lessons Learned From Hurricane Katrina: Preparing Your Institution for a 

Catastrophic Event

Merger Decisions: Annual Report to Congress

Minority Depository Institutions Program

Monthly List of Banks Examined for CRA Compliance

Mortgage Loan Prequalifications (99Kb PDF file)

New York Region Directors' College

Offshore Outsourcing of Data Services by Insured Institutions and Associated 

Consumer Privacy Risks

Ordering & Using FDIC Signs & Logos

Pocket Guide for Directors

Predatory Lending Resources 
16

Privacy Rule Handbook

Public Comments to the FDIC

Reports of Condition & Income Forms & User Guides

RESPA Escrow Program

Risk Management Manual of Examination Policies

San Francisco Region Director's College Computer-Based Training

San Francisco Region Director's College Program - Classroom Training

Secure and Fair Enforcement for Mortgage Licensing Act of 2008

Side by Side: A Guide to Fair Lending

Statement of Policy on Qualifications for Failed Bank Acquisitions - Questions 

and Answers

Supervisory Insights

Technology Regulations and Publications for Financial Institutions

Temporary Liquidity Guarantee Program

Trust Examination Manual

Trust Examination Overview

Weekly National Rates and Rate Caps

What is a Performance Evaluation? 

Asset Sales: 

Affordable Housing Program

Bargain Properties

Closed Loan Sales

Closed Real Estate Sales

Confidentiality Agreement 

FDIC Excess Office Equipment

FDIC Real Estate for Sale

FDIC Structured Transaction Fact Sheet

FDIC to Offer Smaller Dollar/Geographically Focused Loan Pools in Structured 

Transactions

Financial Asset Sales

Financial Asset Sales – Qualification Process

Loan Sales Announcements

Loan Sales FAQs

Other Assets from Failed Banks

Purchaser Eligibility Certification 

Real Estate Sales FAQs

Sales Summary 1990-2010

Servicing Sale Announcements

Special Real Estate Sales Events

Structured Transaction Diagram

Structured Transaction FAQs

Structured Transaction Sales
17

News & Events: 

Benj. Franklin FS & LA (Portland, Oregon)

Conferences & Events

Editorials/Letters to the Editor/Opinion Editorials

FDIC Board Meetings

Financial Institution Letters

Online Press Room

Plain Writing Act of 2010

Press Releases

Special Alerts

Speeches & Testimony

About FDIC: 

2008 - 2013 Strategic Plan

2010 Annual Employee Survey Results

Acquisition Policy and Forms

Advisory Committee on Banking Policy (February 2002-February 2006)

Advisory Committee on Economic Inclusion (ComE-IN)

Annual Reports

Ask FDIC - Agents for Service of Process

Board of Directors & Senior Executives

Careers at FDIC

Chief Financial Officer's (CFO) Report to the Board

Contact Us

Contractor Resource List

Diversity at the FDIC

Division of Finance Internship Program

Division of Information Technology Student Internship Program

Doing Business with the FDIC

FDIC 75th Anniversary Page

FDIC Advisory Committee on Community Banking

FDIC Annual Performance Plan

FDIC Budget Executive Summary

FDIC Mission, Vision, and Values

FDIC Open Government Webpage

FDIC's Forum on Mortgage Lending to Low and Moderate Income Households

Forms

Freedom of Information Act (FOIA) Service Center

Frequently Asked Questions

Guest Services

Help – First Time Users

History of FDIC

Hurricane Recovery - Information for Consumers and Bankers in the Affected 

Areas
18

Information for Prospective Outside Counsel

Information Technology Strategic Plan: 2008 - 2013

Key Contacts in Acquisitions Services Branch

Learning Bank

Legal Division Honors Program

Legal Services Support Deskbook

List of Awards and Contractor Contact Information

Minority & Women Outreach Program

Minority and Women Outreach

No Fear Act

Office of Inspector General

Office of International Affairs - International Leadership Highlights

Office of International Affairs - Mission Statement

Office of International Affairs - OIA Contacts

Office of the Ombudsman

Online Subscription Service

Organization Directory and Office Contacts

Outside Counsel Deskbook

Outside Counsel Electronic Billing Deskbook

Privacy Program

Publications & Documents

Reprintable FDIC Brochures

Schedule of All Publications

Summer Legal Intern Program

Web site Polices

What's New

Who Is the FDIC?

En Español: 

Buscando la hipoteca más favorable

Cálculo Electrónico de Seguro de Depósitos (EDIE)

Cambios en cobertura de seguro de depósitos

Declaración de derechos de los depositantes de la FDIC

Está en peligro de perder su casa?

Guía de Bolsillo para Directores

Información general sobre el seguro de depósitos

Money Smart - Un Programa de Educación Financiera

Noticias de Money Smart

Programa de Asuntos Comunitarios

Promoviendo la confianza del consumidor en el sistema bancario

Sus Depósitos Asegurados

Tenga cuidado con los agentes de ejecuciones hipotecarias y de modificación de 

préstamos

Utilizar su hogar como garantía para un préstamo es arriesgado