EX-10.16





 Exhibit 10.16 

EMPLOYMENT AGREEMENT 

This Employment Agreement (“Agreement”) is between Rackspace US, Inc. (“Company”) and Subroto Mukerji
(“Employee”). 
  

	1.	 TERM OF EMPLOYMENT 



This Agreement commences July 1, 2019 (“Effective Date”) and ends on June 30, 2021 (the “Employment Period”); however, the
Employment Period will thereafter be automatically extended for one year periods unless either Company or Employee gives written notice of non-renewal no later than ninety days prior to the expiration of the then-applicable Employment Period. The
term “Employment Period” shall refer to the Employment Period if and as so extended. 
  

	2.	 TITLE AND EXCLUSIVE SERVICES 



 

	(a)	 Title and Duties. Employee’s title is Executive Vice President and Chief Operating Officer with
responsibility for the following functions: Global Technical Support, Global Datacenters & Infrastructure, Global Enterprise Security, and Technical Enterprise Services (TES). Employee will perform job duties that are usual and customary for
this position. This position will be based in San Antonio, Texas. The Company reserves the right to assign to the Employee duties of a different nature, either additional to, or instead of, those referred to above, it being understood that Employee
will not be assigned duties that conflict with the terms of any lawful, enforceable and ongoing post-employment restrictions with a prior employer or that Employee cannot reasonably perform. 



 

	(b)	 Exclusive Services. Employee shall not be employed or render services elsewhere during the
Employment Period. Notwithstanding the foregoing provision of this Section, during the Employment Period, Employee may devote reasonable time to activities other than those required under this Agreement, including activities of a charitable,
educational, religious or similar nature (including professional associations), or activities related to corporate board or advisory board positions for non-competitive companies, subject to the company’s standard approval policy, and the
management of the Employee’s personal investments, to the extent such activities do not compete in a material way with the business of the Company. 


  

	3.	 COMPENSATION AND BENEFITS 



 

	(a)	 Base Salary. Employee shall be paid an annual base salary of Four Hundred Sixty Thousand Dollars
($460,000) and shall be eligible for increases in base salary consistent with Company’s ordinary compensation cycles and process. 


  

	(b)	 Annual Corporate Bonus. Employee is eligible for an annualized on-target bonus of 80% of annual salary,
subject to the Rackspace Corporate Cash Bonus Plan (the “Plan”) as approved by the board of directors or compensation committee. However, with respect to a 2019 bonus, the parties agree that Employee’s potential bonus, if earned and
approved under the Plan, will be based on a hypothetical employment start date of April 1, 2019; in 



  

									
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		 		 		 	Company:	 	KB
		 		 		 	Employee:	 	SM

  
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other words, for the sake of clarity, Employee is eligible to receive a 9-month bonus payment for 2019 on the ordinary bonus payment date in 2020 if he is employed on the payout date and is
otherwise eligible for a bonus under the achievement requirements and other terms of the Bonus Plan. 

  

	(c)	 Equity Award. In consideration for signing this Agreement, Company will recommend to the Executive
Committee of the Board of Directors of Inception Topco, Inc. (the “Executive Committee”) a one-time recruiting grant of options to purchase 70,000 shares of Inception Topco, Inc. common stock, at a per share strike price equal to the fair
market value of a share of Inception Topco, Inc. common stock on the date of grant, pursuant to the Equity Incentive Plan (the ‘‘Equity Award”). The Executive Committee has ultimate authority over this recommended award and would have
to issue final approval before it would be granted. The recommended equity award is expected to be presented for review and approval within ninety (90) days of the first date of employment and would be issued pursuant and subject to the Equity
Incentive Plan and a form of agreement for similarly situated employees of the Management Equity Program, which outline the vesting schedule and other terms 


  

	(d)	 Relocation Package. Employee agrees to relocate to San Antonio within three (3) months following the
Effective Date of this Agreement (the “Relocation Date”). To assist with that relocation, Employee is eligible to receive a relocation package, the details of which are outlined in the attached Exhibit A. The relocation benefits will be
administered by Company’s approved vendor, currently Relocation Synergy. In the event employment ends for any reason other than termination by the Company without Cause or by Employee for Good Reason within one year following the relocation to
San Antonio, Employee agrees to reimburse the relocation expenses and relocation lump sum payment to Company. Employee agrees that the reimbursement amount owed to the Company shall be made immediately by a cash payment on or before Employee’s
last date of employment. If Employee has not submitted the reimbursement amount to the Company as agreed to herein, Employee authorizes Company to deduct the reimbursement amount from any amount due to Employee, including any compensation or any
pending expense reimbursements otherwise owed by Company to Employee. In the event Employee does not relocate to San Antonio on or before the Relocation Date, Employee agrees that he can be terminated for Cause under Section 8(d) and, in addition to
any other available remedies. Employee will be required to reimburse the Company for any previously advanced payments paid to Employee. 


  

	(e)	 PTO. Employee is eligible for PTO (paid time off) subject to the Employee Handbook.



  

	(f)	 Employment Benefit Plans. Employee may participate in employee benefit plans in which other similarly
situated employees may participate, according to the terms of applicable policies and as stated in the Employee Handbook. Employee acknowledges receipt of the Employee Handbook available on the intercompany website and will review and abide by its
terms. 



  

									
		 		 		 	Initials:	 	
		 		 		 	Company:	 	 KB

		 		 		 	Employee:	 	 SM


  

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	(g)	 Expenses. Company will reimburse Employee for business expenses pursuant to Company policy.



  

	4.	 NONDISCLOSURE OF CONFIDENTIAL INFORMATION 



 

	(a)	 Company has provided and will continue to provide to Employee confidential information and trade secrets
including but not limited to Company’s operational, sales, marketing, personally identifiable information about employees, employee contact information and/or materials used for training and or/employee development, and engineering information,
customer lists, business contracts, partner agreements, pricing and strategy information, product and cost or pricing data, compensation information, strategic business plans, budgets, financial statements, and other information Company treats as
confidential or proprietary (collectively the “Confidential Information”). This section is not intended to limit Employee’s rights to discuss Employee’s compensation or other terms and conditions of employment as allowed by law.
Employee will not be liable under any Federal or State trade secret law for the disclosure of a trade secret that is made in confidence to a Federal, State or local government official, either directly or indirectly, or to an attorney, solely for
the purpose of reporting or investigating a suspected violation of law or that is made in a document filed in a lawsuit so long as it is filed under seal. Employee acknowledges that such Confidential Information is proprietary and agrees not to
disclose it to anyone outside Company except to the extent that (i) it is necessary in connection with performing his duties; (ii) Employee is required by court order to disclose the Confidential Information, provided that Employee shall
promptly inform Company, shall cooperate with Company to obtain a protective order or otherwise restrict disclosure, and shall only disclose Confidential Information to the minimum extent necessary to comply with the court order. Employee agrees to
never use Confidential Information in competing, directly or indirectly, with Company. When employment ends, Employee will immediately return all Confidential Information to Company. 



 

	(b)	 The terms of this Section 4 shall survive the expiration or termination of this Agreement for any
reason. 


  

	5.	 NON-HIRE OF COMPANY EMPLOYEES 



 

	(a)	 To further preserve the Confidential Information, during employment and for twelve (12) months
after employment ends, Employee will not, directly or indirectly, (i) hire or engage any current employee of Company; (ii) solicit or encourage any employee to terminate employment or services with Company; or (iii) solicit or
encourage any employee to accept employment with or provide services to Employee or any business associated with Employee. 


  

	(c)	 The terms of this Section 5 shall survive the expiration or termination of this Agreement for any
reason. 


  

  

									
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		 		 		 	Company:	 	 KB

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	6.	 NON-SOLICITATION OF CUSTOMERS AND SUPPLIERS



  

	(a)	 To further preserve the Confidential Information, for twelve (12) months after employment ends,
Employee agrees not to directly or indirectly, on Employee’s own behalf or on behalf of any other person or entity, recruit or otherwise solicit or induce any customer or supplier of the Company, to terminate its employment or arrangement with
the Company, otherwise change its relationship with the Company or establish any relationship with Employee or any of Employee’s affiliates for any business purpose deemed competitive with the business of the Company. 



 

	(b)	 The terms of this Section 6 shall survive the expiration or termination of this Agreement for any reason.



  

	7.	 NON-COMPETITION AGREEMENT 



 

	(a)	 To further preserve the Confidential Information, Employee agrees that during employment and for twelve
(12) months after employment ends (the “Restricted Period”), Employee will not work, as an employee, contractor, officer, owner, consultant, or director, in any business anywhere in the world that sells hosting or information
technology services substantially similar to those services provided by the Company, including (i) provisioning, hosting, management, monitoring, supporting, or maintenance of applications, computer servers (whether dedicated, shared, or
virtual), and network connectivity in a datacenter for remote use via the Internet, (ii) hosted or managed email, storage, collaboration, compute, virtual networking and similar services, or (iii) any similar related IT services, all of
the foregoing being defined for the purposes of this Agreement as “Competitive IT Services.” Notwithstanding the foregoing, Employee shall be permitted to acquire a passive stock or equity interest in such a business, provided that the
stock or other equity interest acquired is not more than two percent (2%) of the outstanding interest in such business. Provided, that the forgoing restriction shall not prevent Employee from becoming an employee of or contractor for a division of
any Competitive IT Services company so long as the division for which Employee will work does not provide Competitive IT Services, and as long as Employee does not, during the Restricted Period, perform services (including but not limited to
providing information, advice, strategy, recruiting or any other interaction with regard to business matters) for any division of such company that provides Competitive IT Services. 



 

	(b)	 The terms of this Section 7 shall survive the expiration or termination of this Agreement for any
reason. 


  

	8.	 TERMINATION 



Employee’s employment may be terminated prior to the end of this Agreement only by mutual written agreement or: 

 

	(a)	 Death. The date of Employee’s death shall be the termination date. 



 

  

									
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		 		 		 	Company:	 	KB
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	(b)	 Disability. Company may terminate this Agreement and/or Employee’s employment if Employee is unable
to perform the essential functions of Employee’s full-time position for more than 180 days in any 12-month period, subject to applicable law. 



 

	(c)	 Termination By Employee For Good Reason. Employee may terminate Employee’s employment at any time
for “Good Reason,” which is: (i) Company’s repeated failure to comply with a material term of this Agreement after written notice by Employee specifying the alleged failure; or (ii) a substantial and unusual reduction in
responsibilities and authority. If Employee elects to terminate Employee’s employment for “Good Reason,” Employee must first provide Company written notice within thirty (30) days, after which Company shall have sixty
(60) days to cure. If Company has not cured and Employee elects to terminate employment, Employee must do so within ten (10) days after the end of the cure period 



 

	(d)	 Termination By Company. Company may terminate Employee’s employment with or without Cause and
determine the termination date. “Cause” means: 


 (i) willful misconduct, including, without limitation,
violation of sexual or other harassment policy, gross negligence, misappropriation of or material misrepresentation regarding property of Company, other than customary and de minimis use of Company property for personal purposes, as determined in
the discretion of Company, or failure to take reasonable and appropriate action to prevent material injury to the financial condition, business or reputation of the Company; 

(ii) abandonment of duties (other than by reason of disability); 

(iii) failure to follow lawful directives of the Company, or failure to meet reasonable performance objectives following a written warning and
opportunity to cure for thirty (30) days; 
 (iv) a felony conviction or indictment, a plea of nolo contendere by Employee, or other conduct
by Employee that has or would result in material injury to Company’s reputation, including indictment or conviction of fraud, theft, embezzlement, or a crime involving moral turpitude; 

(v) a material breach of this Agreement including violation of any material representation in section 16; or 

(vi) a significant violation of Company’s employment and management policies. 

 

	(e)	 Other Circumstances. In the unexpected event of litigation against Employee that includes an allegation
of a violation of an alleged noncompetition clause, Company agrees to pay the cost to defend such a lawsuit; provided that Company has the right to select counsel and control the strategy and any resolution subject to Employee’s consent,
not to be unreasonably withheld. In the event of a final judicial finding of forfeiture, 


  

  

									
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		 		 		 	Company:	 	KB
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	 	disgorgement, or monetary damages related solely to an alleged noncompetition clause, Company will indemnify Employee for the first $500,000 of loss to Employee and will indemnify at a rate of 50% any additional
monetary loss thereafter up to a cap of an additional $1,500,000. In the event Employee is enjoined from working in certain areas of the Company, Company, in its sole discretion, may: (i) reassign Employee to a role that does not violate the
injunction; (ii) place Employee on a paid leave of absence which shall not constitute Good Reason; or (iii) terminate employment without Cause provided Employee has not violated his obligations related to confidentiality, trade secrets, or
non-solicitation. 

  

	9.	 COMPENSATION UPON TERMINATION 



 

	(a)	 Death. Company shall, within 30 days, pay to Employee’s designee or, if no person is designated, to
Employee’s estate, Employee’s accrued and unpaid base salary and bonus, subject to the terms of any applicable bonus plan, through the date of termination, and any payments required under applicable employee benefit plans.



  

	(b)	 Disability. Company shall, within 30 days, pay all accrued and unpaid base salary and bonus, subject to
the terms of any applicable bonus plan, through the termination date and any payments required under applicable employee benefit plans. 


  

	(c)	 Termination By Company For Cause: Company shall, within 30 days, pay to Employee, Employee’s
accrued and unpaid base salary through the termination date and any payments required under applicable employee benefit plans (other than plans which provide for severance or termination payments or benefits). 



 

	(d)	 Non-Renewal By Employee. If Employee gives notice of non-renewal under Section 1, Company shall determine the termination date and will pay accrued and unpaid base salary through the termination date, and any payments required under applicable employee benefit
plans (other than plans which provide for severance or termination payments or benefits). If the termination date is before the end of the then current Employment Period, and if Employee signs and does not revoke a Severance Agreement and General
Release of claims in a form satisfactory to Company, then Company will, in periodic payments in accordance with ordinary payroll practices and deductions, pay Employee an amount equal to Employee’s
pro-rata base salary through the end of the then current Employment Period (the “Severance Payments” or “Severance Pay Period”). 



 

	(e)	 Termination With Severance. 



 

	 	(1)	 Termination By Company Without Cause or Termination by Employee for Good Reason—Severance: If
Company terminates Employee’s employment without Cause and not by reason of death or disability or if Employee terminates for Good Reason, Company will pay the accrued and unpaid base salary through the termination date and any payments
required under applicable employee benefit plans (other than plans which provide for severance or termination payments or benefits). In addition, if Employee signs and does not revoke a Severance 



 

  

									
		 		 		 	Initials:	 	
		 		 		 	Company:	 	KB
		 		 		 	Employee:	 	SM

  
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	 	Agreement and General Release of claims in a form satisfactory to Company, Company will pay Employee, (i) in periodic payments in accordance with ordinary payroll practices and deductions, the greater of
Employee’s current base salary for twelve (12) months or the amount that would be provided by the severance guidelines that are prevailing at the time of termination based on the Employee’s location, and (ii) a pro rata bonus,
which represents the unpaid pro-rata portion of the actual annual performance bonus that Employee would otherwise be entitled to receive based on the actual level of achievement of the applicable performance
objectives for the fiscal year in which Employee’s termination occurs. The bonus amount shall be paid in a lump sum at the same time bonuses are paid to the Company’s other similarly situated employees. The payment made pursuant to this
section are referred to as (the “Severance Payments” or “Severance Pay Period”). 

  

	(2)	 Non-Renewal By Company—Severance: If Employee’s
employment ends because Company gives notice of non-renewal under Section 1, Company shall determine the termination date, even if such date is prior to the end of the Employment Period and will pay the
accrued and unpaid base salary through the termination date and any payments required under applicable employee benefit plans (other than plans which provide for severance or termination payments or benefits). In addition, if Employee signs and does
not revoke a Severance Agreement and General Release of claims in a form satisfactory to Company, Company will pay Employee, in periodic payments in accordance with ordinary payroll practices and deductions, the greater of Employee’s current
base salary for twelve (12) months or the amount that would be provided by the severance guidelines that are prevailing at the time of termination base on the Employee’s location (the “Severance Payments” or “Severance Pay
Period”). 


  

	(3)	 Employment by Competitor or Re-hire During Severance Pay Period:



 (i) If Employee competes with Company, or is hired or engaged in any capacity by any competitor of Company (to be
determined in Company’s discretion), during any Severance Pay Period, then the Severance Payments shall cease. The foregoing shall not affect Company’s right to enforce the Non-Compete pursuant to
Section 7. For purposes of this sub-section, a “competitor” of Company means: any business anywhere in the world that sells Competitive IT Services as defined in Section 7. 

(ii) If Employee is rehired by Company or employed by or performing services in any non-competitive
capacity or business during any Severance Pay Period, the Severance Payments shall cease. Furthermore, as a condition to receiving Severance Payments, Employee agrees to use reasonable efforts to obtain an offer of comparable employment. If Employee
receives such an offer, the Severance Payments shall cease as of the offer’s proposed employment start date. 
  

  

									
		 		 		 	Initials:	 	
		 		 		 	Company:	 	KB
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	10.	 OWNERSHIP OF MATERIALS 



Employee agrees that all inventions, improvements, discoveries, designs, technology, and works of authorship (including but not limited to
computer software) made, created, conceived, or reduced to practice by Employee, whether alone or in cooperation with others, during employment, together with all patent, trademark, copyright, trade secret, and other intellectual property rights
related to any of the foregoing throughout the world, are among other things works made for hire and belong exclusively to the Company, and Employee hereby assigns all such rights to the Company. Employee agrees to execute any documents, testify in
any legal proceedings, and do all things necessary or desirable to secure Company’s rights to the foregoing, including without limitation executing inventors’ declarations and assignment forms. If there is a separate signed agreement
between Employee and the Company including terms directly related to intellectual property rights, then the intellectual property terms of that agreement shall control. 
  

	11.	 PARTIES BENEFITED; ASSIGNMENTS 



This Agreement shall be binding upon Employee, Employee’s heirs and Employee’s personal representative or representatives, and upon
Company and its respective successors and assigns. Neither this Agreement nor any rights or obligations hereunder may be assigned by Employee, other than by will or by the laws of descent and distribution. The Company may assign its rights and
obligation under this Agreement to any entity, including any successor to all or substantially all the assets of the Company, by merger or otherwise. 
  

	12.	 GOVERNING LAW 



This Agreement shall be governed, construed, interpreted, and enforced in accordance with the substantive laws of the State of Texas, without
reference to the principles of conflicts of law of Texas or any other jurisdiction, and where applicable, the laws of the United States. Each of the Company and Employee (on behalf of itself and its affiliates) expressly consents to the personal
jurisdiction of the Texas state and federal courts for any lawsuit relating to this Agreement, waives any other requirement (whether imposed by statute, rule of court, or otherwise) with respect to such personal jurisdiction or service of process,
and waives any objection to jurisdiction based on improper venue or improper jurisdiction. 
 Each party hereto hereby waives, to the
fullest extent permitted by applicable law, any right it may have to a trial by jury in respect of any suit, action, or proceeding arising out of or relating to this Agreement Each party hereto (i) certifies that no representative, agent, or
attorney of any other party has represented, expressly or otherwise, that such party would not, in the event of any action, suit, or proceeding, seek to enforce the foregoing waiver and (ii) acknowledges that it and the other party hereto have
been induced to enter into this Agreement by, among other things, the mutual waiver and certifications in this Section. 
 Employee
acknowledges and agrees that Employee is advised to be represented by counsel in connection with his review and agreement to all terms and conditions of this Agreement 
  

  

									
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		 		 		 	Company:	 	KB
		 		 		 	Employee:	 	SM

  
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 Employee acknowledges and agrees that entering into this Agreement is not a condition of
Employee’s employment with the Company or its affiliates. 
  

	13.	 DEFINITION OF COMPANY 



“Company” shall include Rackspace US, Inc., and its past, present and future divisions, operating companies, subsidiaries, affiliates
and successors. 
  

	14.	 LITIGATION AND REGULATORY COOPERATION 



During and after employment, Employee shall reasonably cooperate in the defense or prosecution of claims, investigations, or other actions
which relate to events or occurrences during employment. Employee agrees, unless precluded by law, to promptly inform the Company if Employee is asked to participate (or otherwise become involved) in any such claim, investigation or action.
Employee’s cooperation shall include being available to prepare for discovery or trial and to act as a witness. Company will pay an hourly rate (based on base salary as of the last day of employment) for cooperation that occurs after
employment, and reimburse for reasonable expenses, including travel expenses, reasonable attorneys’ fees and costs. 
  

	15.	 DISPUTE RESOLUTION 



 

	(a)	 Injunctive Relief: Employee agrees that irreparable damages to Company will result from Employee’s
breach of this Agreement, including loss of revenue, loss of goodwill associated with Employee as a result of employment, and/or loss of the benefit to Company of any training, confidential, and/or trade secret information provided to Employee, and
any other tangible and intangible investments made to and on behalf of Employee. A breach or threat of breach of this Agreement shall give the non-breaching party the right to seek a temporary restraining
order and a preliminary or permanent injunction enjoining the breaching party from violating this Agreement in order to prevent immediate and irreparable harm. The breaching party shall pay to the
non-breaching party reasonable attorneys’ fees and costs associated with enforcement of this Agreement, including any appeals. Pursuit of equitable relief under this Agreement shall have no effect
regarding the continued enforceability of the Arbitration Section below. Remedies for breach under this Section are cumulative and not exclusive; the parties may elect to pursue any remedies available under this Agreement. 



 

	(b)	 Arbitration: The parties agree that any dispute or claim, that could be brought in court including
discrimination or retaliation claims, relating to this Agreement or arising out of Employee’s employment or termination of employment, shall, upon timely written request of either party, be submitted to binding arbitration, except claims
regarding: (i) workers’ compensation benefits; (ii) unemployment benefits; (iii) Company’s employee welfare benefit plans, if the plan contains a final and binding appeal procedure for the resolution of disputes under the
plan; (iv) wage and hour disputes within the jurisdiction of any state Labor Commissioner; and (v) issues that could be brought before the National Labor Relations Board or covered by the National Labor Relations Act. This Agreement
is not 



  

									
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intended to prohibit the Employee from filing a claim or communicating with any governmental agency including the Equal Employment Opportunity Commission, the National Labor Relations Board or
the Department of Labor. The arbitration shall be conducted in San Antonio, Texas. The arbitration shall proceed in accordance with the National Rules for Resolution of Employment Disputes of the American Arbitration Association
(“AAA”) in effect at the time the claim or dispute arose, unless other rules are agreed upon by the parties. Unless agreed to in writing, the arbitration shall be conducted by one arbitrator from AAA or a comparable arbitration
service, and who is selected pursuant to the National Rules for Resolution of Employment Disputes of the AAA, or other rules as the parties may agree to in writing. Any claims received after the applicable statute of limitations period shall be
deemed null and void. The parties further agree that by entering into this Agreement, the right to participate in a class or collective action is waived. CLAIMS MAY BE ASSERTED AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A
PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless the parties agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a
representative, collective or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator shall issue a reasoned award with findings of fact and
conclusions of law. Either party may bring an action in any court of competent jurisdiction to compel arbitration under this Agreement, or to enforce or vacate an arbitration award. However, in actions seeking to vacate an award, the standard of
review to be applied by said court to the arbitrator’s findings of fact and conclusions of law will be the same as that applied by an appellate court reviewing a decision of a trial court sitting without a jury, unless state law requires
otherwise. Company will pay the actual fee for the arbitrator and the claimant’s filing fee; unless otherwise provided by law and awarded by the arbitrator, each party will pay their own attorneys’ fees and other expenses.


  

	16.	 REPRESENTATIONS AND WARRANTIES OF EMPLOYEE 



Employee shall keep all terms of this Agreement confidential, except as may be disclosed to Employee’s spouse, accountants or attorneys, each of whom
shall agree to keep all terms of this Agreement confidential. Employee represents that he believes in good faith that he is under no contractual or other restriction inconsistent with the execution of this Agreement, the performance of
Employee’s duties hereunder, or the rights of Company. As a material term of this Agreement, Employee represents that he is in compliance with, and will continue to comply with, the terms of all lawful, enforceable and ongoing post-employment
restrictions from his prior employment with respect to: (i) nondisclosure of confidential information and trade secrets; and (ii) non-solicitation of employees, customers, and suppliers. Employee
authorizes the Company to inform any prospective employer of the existence and terms of this Agreement without liability for interference with Employee’s prospective employment. Employee represents that Employee is under no disability that
prevents Employee from performing the essential functions of Employee’s position, with or without reasonable accommodation. Employee represents that Employee is represented by counsel in connection with is review and agreement to all terms and
conditions of this Agreement. 

  

									
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	17.	 SECTION 409A COMPLIANCE 



 

	(a)	 General. The parties hereto acknowledge and agree that, to the extent applicable, this Agreement shall
be interpreted in accordance with, and incorporate the terms and conditions required by, Section 409A of the Internal Revenue Code of 1986, as amended (the “Code”) and the Department of Treasury Regulations and other interpretive
guidance issued thereunder, including without limitation any such regulations or other guidance that may be issued after the date hereof. Notwithstanding any provision of this Agreement to the contrary, in the event that the Company determines that
any amounts payable hereunder will be taxable currently to the Employee under Section 409A(a)(1)(A) of the Code and related Department of Treasury guidance, the Company and the Employee shall cooperate in good faith to (i) adopt such
amendments to this Agreement and appropriate policies and procedures, including amendments and policies with retroactive effect, that they mutually determine to be necessary or appropriate to preserve the intended tax treatment of the benefits
provided by this Agreement, to preserve the economic benefits of this Agreement, and to avoid less-favorable accounting or tax consequences for the Company, and/or (ii) take such other actions as mutually determined to be necessary or
appropriate to exempt the amounts payable hereunder from Section 409A of the Code or to comply with the requirements of Section 409A of the Code and thereby avoid the application of penalty taxes thereunder; provided, however, that this
Section does not create an obligation on the part of the Company to modify this Agreement or any other agreement, arrangement or plan and does not guarantee that the amounts payable hereunder will not be subject to interest or penalties under
Section 409A, and in no event whatsoever shall the Company or any of its affiliates be liable for any additional tax, interest, or penalties that may be imposed on Employee as a result of Section 409A of the Code or any damages for failing
to comply with Section 409A of the Code. 


  

	(b)	 Separation from Service under Section 409A. Notwithstanding any provision to the contrary in this
Agreement: (i) no Severance Payments shall be payable unless the termination of the Employee’s employment constitutes a “separation from service” within the meaning of
Section 1.409A-1(h) of the Department of Treasury Regulations; (ii) if the Employee is deemed at the time of Employee’s separation from service to be a “specified employee” for
purposes of Section 409A(a)(2)(B)(i) of the Code, to the extent that delayed commencement of any portion of the Severance Payments (after taking into account all exclusions applicable to such Severance Payment under Section 409A) is
required in order to avoid a prohibited distribution under Section 409A(a)(2)(B)(i) of the Code, such portion of the Severance Payments shall not be provided to the Employee prior to the earlier of (A) the expiration of the six-month period measured from the date of the Employee’s “separation from service” with the Company (as such term is defined in the Department of Treasury Regulations issued under Section 409A)
and (B) the date of the Employee’s death; provided, that upon the earlier of such dates, all payments deferred pursuant to this Section 18(b) shall be paid to the Employee in a lump sum, and any remaining Severance Payments shall be
paid as otherwise provided herein; (iii) the determination of whether the Employee is a “specified employee” for purposes of Section 409A(a)(2)(B)(i) of the Code as of the time of Employee’s separation from service shall be
made by the Company in 



  

									
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accordance with the terms of Section 409A of the Code and applicable guidance thereunder (including, without limitation, Section 1.409A-1(i) of the
Department of Treasury Regulations and any successor provision thereto); (iv) for purposes of Section 409A of the Code, the Employee’s right to receive installment payments of the Severance Payments shall be treated as a right to receive a
series of separate and distinct payments; and (v) to the extent that any reimbursement of expenses or in-kind benefits constitutes “deferred compensation” under Section 409A, such
reimbursement or benefit shall be provided no later than December 31 of the year following the year in which the expense was incurred. The amount of expenses reimbursed in one year shall not affect the amount eligible for reimbursement in any
subsequent year. The amount of any in-kind benefits provided in one year shall not affect the amount of in-kind benefits provided in any other year. Reimbursements and in-kind benefits are not subject to liquidation or exchange for another benefit. 

  

	18.	 WITHHOLDING 



The Company shall be entitled to withhold from any amounts payable under this Agreement any federal, state, local, and foreign withholding and other taxes and
charges that the Company is required to withhold. The Company shall be entitled to rely on an opinion of counsel if any questions as to the amount or requirement of withholding shall arise. 

 

	19.	 EXCESS PARACHUTE PAYMENTS. 



If it is determined (as hereafter provided) that any payment or distribution by the Company to or for the benefit of Employee, whether paid or payable or
distributed or distributable pursuant to the terms of this Agreement or otherwise pursuant to or by reason of any other agreement, policy, plan, program, or arrangement, including without limitation any stock option, stock appreciation right, or
similar right, or the lapse or termination of any restriction on or the vesting or exercisability of any of the foregoing (a “Payment”), would be subject to the excise tax imposed by Section 4999 of the Code (or any successor
provision thereto) by reason of being contingent on a change in ownership or effective control of the Company or of a substantial portion of the assets of the Company, within the meaning of Section 280G of the Code (or any successor provision
thereto), or to any similar tax imposed by state or local law, or any interest or penalties with respect to such excise tax (such tax or taxes, together with any such interest or penalties, are hereafter collectively referred to as the “Excise
Tax”), then, in the event that the after-tax value of all Payments to Employee (such after-tax value to reflect the reduction for the Excise Tax and all federal,
state, and local income, employment, and other taxes on such Payments) would, in the aggregate, be less than the after-tax value to Employee (reflecting a reduction for all such taxes in a like manner) of the
amount that is 2.99 times Employee’s “base amount” within the meaning of Section 280G(b)(3) of the Code (the “Safe Harbor Amount”), (a) the cash portions of the Payments payable to Employee under this Agreement shall be
reduced, in the reverse order in which they are due to be paid commencing with the latest such payment, until the Parachute Value (as defined below) of all Payments paid to Employee, in the aggregate, equals the Safe Harbor Amount, and (b) if
the reduction of the cash portions of the Payments, payable under this Agreement, to zero would not be sufficient to reduce the Parachute Value of all Payments to the Safe Harbor Amount, then any cash portions of the Payments payable to Employee
under any other agreements, policies, 

  

									
		 		 		 	Initials:	 	
		 		 		 	Company:	 	KB
		 		 		 	Employee:	 	SM

  
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plans, programs, or arrangements shall be reduced, in the reverse order in which they are due to be paid commencing with the latest such payment, until the Parachute Value of all Payments paid to
Employee, in the aggregate, equals the Safe Harbor Amount, and (c) if the reduction of all cash portions of the Payments, payable pursuant to this Agreement or otherwise, to zero would not be sufficient to reduce the Parachute Value of all
Payments to the Safe Harbor Amount, then non-cash portions of the Payments shall be reduced, in the reverse order in which they are due to be paid commencing with the latest such payment, until the Parachute
Value of all Payments paid to Employee, in the aggregate, equals the Safe Harbor Amount. All calculations under this Section shall be determined by a national accounting firm selected by the Company (which may include the Company’s outside
auditors). The Company shall pay all costs to obtain and provide such calculations to Employee and the Company. For purposes of this Agreement, the “Parachute Value” of a Payment shall mean the present value as of the date of the change in
ownership or effective control, within the meaning of Section 280G of the Code, of the portion of such Payment that constitutes a “parachute payment” under Section 280G(b)(2) of the Code, as determined for purposes of determining
whether and to what extent the Excise Tax will apply to such Payment. 
  

	20.	 MISCELLANEOUS 



This Agreement is not effective unless fully executed by all parties, including the President and CEO or authorized officer of the Company, and
approved by the Executive Committee as required by Company or its affiliates. This Agreement may not be modified, amended, or terminated except by an instrument in writing signed by Employee and the President and CEO or authorized officer of the
Company that expressly identifies the amended provision of this Agreement. This Agreement contains the entire agreement of the parties on the subject matters in this agreement and supersedes any prior written or oral agreements or understandings
between the parties except as noted in Section 10 above. No modification shall be valid unless in writing and signed by the parties. This Agreement may be executed in counterparts, a counterpart transmitted via electronic means, and all
executed counterparts, when taken together, shall constitute sufficient proof of the parties’ entry into this Agreement. The parties agree to execute any further or future documents which may be necessary to allow the full performance of this
Agreement The failure of a party to require performance of any provision of this Agreement shall not affect the right of such party to later enforce any provision. A waiver of the breach of any term or condition of this Agreement shall not be deemed
a waiver of any subsequent breach of the same or any other term or condition. The headings in this Agreement are inserted for convenience of reference only and shall not control the meaning of any provision hereof. 

If any provision of this Agreement shall, for any reason, be held unenforceable, such unenforceability shall not affect the remaining
provisions hereof, except-as specifically noted in this Agreement, or the application of such provisions to other persons or circumstances, all of which shall be enforced to the greatest extent permitted by
law. Company and Employee agree that the restrictions contained in Section 4, 5, 6, and 7, are reasonable in scope and duration and are necessary to protect Confidential Information. If any restrictive covenant is held to be unenforceable
because of the scope, duration or geographic area of such restrictive covenant, the parties agree that a court or arbitrator may reduce the scope, duration, or geographic area, and in its reduced form, such provision shall be enforceable. Should
Employee violate the provisions of Sections 5, 6, or 7, then in addition to all other remedies available to Company, the duration of these covenants shall be extended for the period of time when Employee began such violation until Employee
permanently ceases such violation. 

  

									
		 		 		 	Initials:	 	
		 		 		 	Company:	 	 KB

		 		 		 	Employee:	 	 SM


  

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 If any provision of this Agreement is held to be illegal, invalid, or unenforceable under
present or future laws effective during the term of this Agreement, such provision shall be fully severable, this Agreement shall be construed and enforced as if such illegal, invalid, or unenforceable provision were never a part of this Agreement,
and the remaining provisions of this Agreement shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision or by its severance from this Agreement. Furthermore, in lieu of such illegal,
invalid, or unenforceable provision, there shall be added automatically as part of this Agreement a provision as similar in terms to such illegal, invalid, or unenforceable provision as may be possible and be legal, valid, and enforceable. 

Upon full execution by all parties, this Agreement shall be effective on the later date of the two signature dates below. 

 

									
	EMPLOYEE:	  		  		 	
	 /s/ Subroto Mukerji
	  		  	Date:	 	 May 23rd 2019

	Subroto Mukerji	  		  		 	
				
	COMPANY:	  		  		 	
	 /s/ K. Butler
	  		  	Date:	 	 6/17/19

	Rackspace US, Inc.	  		  		 	
					
	By:	 	 Kelly Butler
	  		  		 	
	Its:	 	 VP, Global Rewards
	  		  		 	


  

									
		 		 		 	Initials:	 	
		 		 		 	Company:	 	 KB

		 		 		 	Employee:	 	 SM


  

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 Exhibit A 

Relocation Benefits Summary for Subroto Mukerji: Cumulonimbus Executive Package 

Below is an outline of the relocation package being offered to you as part of your Employment Agreement. 

The full relocation policy will be provided to you by the Company’s third-party relocation vendor during your initial consultation for your move to San
Antonio. In the event of any conflicts between the policy and your Employment Agreement, the terms of your Employment Agreement will apply. 
  

			
	 BENEFIT
	  	 DESCRIPTION

	 Lump Sum
 Allowance
	  	Once your move is scheduled, Rackspace will provide you with a one-time lump sum allowance in the amount of $100,000.00 (gross), intended to assist with usual and customary out-of-pocket relocation expenses. The allowance will be funded by the relocation provider, currently Relocation Synergy Group (RSG). You are responsible for applicable taxes on the payment.
		
	Temporary Living	  	Rackspace will provide you and your family with temporary accommodations up to a maximum of 60 days. RSG will book these arrangements for you in accordance with Rackspace guidelines. Rackspace will cover up to two trips home while
in temporary living. Reimbursement of economy flights or mileage will be at the IRS current rate only.
		
	Home Search Trip	  	Covered by lump sum allowance.
		
	 Final Relocation
 Trip
	  	Covered by lump sum allowance.
		
	 Home Marketing

Assistance
	  	Referral to RSG approved broker; assistance with marketing strategies and contract negotiations. No home sale closing costs.
		
	Home Search/Rental Assistance	  	Referral to RSG approved broker or rental agent; with preferred mortgage lender, if applicable. No new home closing costs will be covered.
		
	 Shipment of
 Household
Goods
	  	You are eligible for a full pack and move. (Pack, load, ship and unload household goods.) Fully insured. Up to two (2) automobiles, if moving over 500 miles. No storage.


  

							
		 		 		 	Initials:
		 		 		 	Company:  KB
		 		 		 	Employee: SM

  
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