2012 Chief FOIA Officer Report 

Federal Deposit Insurance Corporation 

March 2011 - March 2012

Section I: Steps Taken to Apply the Presumption of Openness 

 The guiding principle underlying the President's FOIA Memorandum and the Attorney 

General's FOIA Guidelines is the presumption of openness. 

 Describe the steps your agency has taken to ensure that the presumption of openness is 

being applied to all decisions involving the FOIA. To do so, you should answer the 

questions listed below and then include any additional information you would like to 

describe how your agency is working to apply the presumption of openness. 

 1. Did your agency hold an agency FOIA conference, or otherwise conduct training 

during this reporting period? 

Yes. The FDIC’s FOIA/Privacy Act Group (“FOIA Group”) hosted a FOIA 

seminar in November 2011 for staff involved in the processing of FOIA requests. 

Topics covered at the seminar included FOIA time limits and fees, requirements of 

the OPEN Government Act, and recent court decisions interpreting the FOIA. 

Several training sessions on the FDIC’s FOIA processing software and procedures 

were also held throughout the year for FDIC FOIA personnel. 

In addition, the FOIA Group conducted training on the FOIA at several in-house 

“core functions” seminars for attorneys and paralegals during the reporting period. 

The FOIA Group also provided training to the staff of the Corporation’s Office of 

the Ombudsman on FOIA law and procedures. The Ombudsman serves as FOIA 

Public Liaison for the FDIC. 

2. Did your FOIA professionals attend any FOIA training, such as that provided by 

the Department of Justice? 

FOIA Group personnel attended both the two-day The Freedom of Information Act 

for Attorneys and Access Professionals program and the 2011 Annual FOIA 

Report and 2012 Chief FOIA Officer Report Refresher Training course in October 

2011. 

 In his 2009 FOIA Guidelines, the Attorney General strongly encouraged agencies to 

make discretionary releases of information even when the information might be 

technically exempt from disclosure under the FOIA. The Office of Information Policy 

(OIP) encourages agencies to make such discretionary releases whenever there is no 

foreseeable harm from release. 
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 3. Did your agency make any discretionary releases of otherwise exempt 

information? 

The FDIC makes discretionary disclosures of exempt records pursuant to 

regulation 12 C.F.R. §309.6 (“Part 309”), which provides that under appropriate 

circumstances, discretionary disclosures may be authorized by the Director of the 

FDIC division having primary authority over the exempt records or by the General 

Counsel, or their designees. The Chairman of the FDIC may also authorize such 

disclosure. In accordance with Part 309, both FDIC headquarters and Regional 

Offices continuously make discretionary disclosures on a case-by-case basis in 

response to numerous written requests received for exempt information. There is 

no formal report which tracks the number of discretionary requests received and 

granted. 

 4. What exemptions would have covered the information that was released as a 

matter of discretion? 

Several exemptions may cover materials subject to discretionary disclosures. 

Given the FDIC’s responsibilities as a bank supervisory, Exemption 8 

(information contained in or related to financial institution examination, 

operating, or condition reports) technically may apply to substantial proportions 

of the discretionary disclosures. However, in the interest of openness, the FDIC 

has provided discretionary disclosures of information that would not impair 

appropriate protections for non-public, confidential information involving open 

banks that are supervised or regulated by the FDIC. 

5. Describe your agency’s process to review records to determine whether 

discretionary releases are possible. 

Requests for exempt records are reviewed, and determinations to release are made, 

on a case-by-case basis in accordance with the requirements specified in Part 309. 

6. Describe any other initiatives undertaken by your agency to ensure that the 

presumption of openness is being applied. 

We routinely monitor and analyze the nature of requests in order to spot trends; we 

then proactively post data and information to address any such request trends. In 

addition, we continuously update the data and information that is already posted 

on the FDIC’s public website. The attached Appendix A shows the types of items 

currently posted on the FDIC’s public website and provides a sense of the volume 

of information that is available. 

 In Section V.B.(1) of your agency’s Annual FOIA Report, entitled “Disposition of 

FOIA Requests – All Processed Requests” the first two columns list the “Number of Full 

Grants” and the “Number of Partial Grants/Partial Denials.” Compare your agency’s 
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2011 Annual FOIA Report with last year’s Annual FOIA Report, and answer the 

following questions: 

 7. Did your agency have an increase in the number of responses where records were 

released in full? 

 No. 

 8. Did your agency have an increase in the number of responses where records were 

released in part? 

 No. 

Section II: Steps Taken to Ensure that Your Agency Has 

an Effective System in Place for Responding to Requests 

 

 As the Attorney General emphasized in his FOIA Guidelines, “[a]pplication of the 

proper disclosure standard is only one part of ensuring transparency. Open government 

requires not just a presumption of disclosure, but also an effective system for responding 

to FOIA requests.” 

 

 This section should include a discussion of how your agency has addressed the key 

roles played by the broad spectrum of agency personnel who work with FOIA 

professionals in responding to requests, including, in particular, steps taken to ensure that 

FOIA professionals have sufficient IT support. 

 

 Describe here the steps your agency has taken to ensure that its system for responding 

to requests is effective and efficient. To do so, answer the questions below and then 

include any additional information that you would like to describe how your agency 

ensures that your FOIA system is efficient and effective. 

1. Do FOIA professionals within your agency have sufficient IT support? 

Yes. 

2. Is there regular interaction between agency FOIA professionals and the Chief 

FOIA Officer? 

The FDIC’s General Counsel serves as Chief FOIA Officer for the Corporation. 

The Chief FOIA Officer has taken an active role in monitoring the productivity 

and timeliness of the FOIA Group in handling FOIA requests. 

3. Do your FOIA professionals work with your agency’s Open Government Team? 

Yes. 
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4. Describe the steps your agency has taken to assess whether adequate staffing is 

being devoted to FOIA administration. 

The FDIC reviews the workload, backlog, and response time of the FOIA Group 

and divisional FOIA coordinators on an ongoing basis to assess whether adequate 

staffing is being devoted to FOIA administration. Since the end of Fiscal Year 

2010, the number of personnel involved in the processing of FOIA requests has 

increased by 42% while the backlog of requests has decreased by 98%. Between 

the end of Fiscal Year 2010 and the end of Fiscal Year 2011, average response 

times were reduced for simple, complex and expedited requests by 72%, 49%, 

and 54%, respectively. Thus, it would appear that, given our improvements in 

overall processing times, our present staffing is adequate. 

5. Describe any other steps your agency has undertaken to ensure that your FOIA 

system operates efficiently and effectively. 

The FDIC held several training sessions during the year to familiarize the FOIA 

Group and divisional FOIA Coordinators with the operation of the commercial 

software used by the Corporation to process and track FOIA requests. 

Section III: Steps Taken to Increase Proactive Disclosures 

 Both the President and Attorney General focused on the need for agencies to work 

proactively to post information online without waiting for individual requests to be 

received. 

 

 Describe here the steps your agency has taken both to increase the amount of material 

that is available on your agency website, and the usability of such information, including 

providing examples of proactive disclosures that have been made during this past 

reporting period (i.e., from March 2011 to March 2012). In doing so, answer the 

questions listed below and describe any additional steps taken by your agency to make 

and improve proactive disclosures of information. 

1. Has your agency added new material to your website since last year? 

Yes. Information added to the FDIC’s website is highlighted in the “What’s New” 

section of the home page. 

2. Provide examples of the records, datasets, videos, etc, that have been posted this 

past year. 

Material posted on the FDIC’s website in the past year includes: updated versions 

of two of the FDIC’s most popular deposit insurance brochures, Your Insured 

Deposits and Deposit Insurance Summary; the Special Foreclosure Edition of 
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Supervisory Insights, a publication that discusses emerging issues faced by bank 

supervisors, as well as the Summer 2011 and Winter 2011 editions of the 

publication; memoranda and other documents presented to the FDIC’s Board of 

Directors at board meetings held throughout the year; Your Guide to Preventing 

and Managing Overdraft Fees, a new FDIC brochure advising how to avoid and 

get help with overdraft fees; the Chief Financial Officer's (CFO) Report to the 

Board for the first three quarters of 2011 highlighting the Corporation's financial 

activities and results; the 1st, 2nd and 3rd Quarter 2011 editions of the Quarterly 

Banking Profile, a publication that provides report card on the status and 

performance of the banking industry; and The Orderly Liquidation of Lehman 

Brothers Holdings under the Dodd-Frank Act, a report on what the resolution of 

Lehman Brothers Holdings Inc. might have looked like had the orderly liquidation 

authority of Title II of the Dodd-Frank Wall Street Reform and Consumer 

Protection Act been in effect in advance of Lehman's failure. A list of the types 

of material currently posted on the FDIC’s public website is attached to this 

Report as Appendix A. 

3. Describe the system your agency uses to routinely identify records that are 

appropriate for posting. 

We continuously assess the nature of the FOIA requests received in order to identify 

the types of information that are currently in demand and that could be posted on our 

website to most effectively serve the public interest, and we regularly confer with 

management concerning the appropriateness of such posting. 

4. Beyond posting new material, is your agency taking steps to make the information 

more useful to the public, especially to the community of individuals who 

regularly access your agency’s website, such as soliciting feedback on the content 

and presentation of the posted material, improving search capabilities, providing 

explanatory material, etc.? 

We assess whether information posted can be made more useful to the public as 

needed. For example, in response to requests for information by the public 

concerning unclaimed deposits in failed banks, the FDIC created a searchable web 

page that allows searches by an individual’s name. 

 

5. Describe any other steps taken to increase proactive disclosures at your agency. 

None are presently needed. 

Section IV: Steps Taken to Greater Utilize Technology 

 A key component of the President's FOIA Memorandum was the direction to "use 

modern technology to inform citizens about what is known and done by their 

Government." In addition to using the internet to make proactive disclosures, agencies 
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should also be exploring ways to utilize technology in responding to requests. In 2010 

and 2011, agencies reported widespread use of technology in handling FOIA requests. 

For 2012, the questions have been further refined and now also address different, more 

innovative aspects of technology use. 

 Electronic receipt of FOIA requests: 

 1. Can FOIA requests be made electronically to your agency? 

 Yes. 

 2. If your agency processes requests on a decentralized basis, do all components of 

your agency receive requests electronically? 

All FOIA requests received by the FDIC are processed by the FOIA Group. 

 

 Online tracking of FOIA requests:

3. Can a FOIA requester track the status of his/her request electronically? 

Yes. 

4. If not, is your agency taking steps to establish this capability? 

 N/A 

Use of technology to facilitate processing of requests: 

 5. Beyond using technology to redact documents, is your agency taking steps to 

utilize more advanced technology to facilitate overall FOIA efficiency, such as 

improving record search capabilities, utilizing document sharing platforms for 

consultations and referrals, or employing software that can sort and de-duplicate 

documents? 

Yes. 

 6. If so, describe the technological improvements being made. 

The FDIC has established an Information Management and Compliance (IMAC ) 

Program to ensure that policies, procedures, and technologies are implemented to 

organize, store, track, analyze, and retrieve all information (regardless of whether 

it is paper or electronically-stored) necessary to fulfill the FDIC’s mission. The 

focus of the IMAC program team is centered on improving how FDIC personnel 

handle unstructured information such as email messages, Word documents, Excel 

spreadsheets, and PDF files. The FDIC is currently in the process of releasing 
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new software throughout the Corporation that will improve the ability to access 

and retrieve archived e-mails. 

Section V: Steps Taken to Improve Timeliness in 

Responding to Requests and Reduce Backlogs 

 

 The President and the Attorney General have emphasized the importance of 

improving timeliness in responding to requests. This section addresses both time limits 

and backlog reduction. Backlog reduction is measured both in terms of numbers of 

backlogged requests or appeals and by looking at whether agencies closed their ten oldest 

requests and appeals. For the figures required in this Section, please use those contained 

in the specified sections of your agency’s 2011 Annual FOIA Report. 

1. Section VII.A of your agency’s Annual FOIA Report, entitled “FOIA Requests – 

Response Time for All Processed Requests,” includes figures that show your 

agency's average response times for processed requests. For agencies utilizing a 

multi-track system to process requests, there is a category for “simple” requests, 

which are those requests that are placed in the agency’s fastest (non-expedited) 

track, based on the low volume and/or simplicity of the records requested. If your 

agency does not utilize a separate track for processing simple requests, answer the 

question below using the figure provided in your report for your non-expedited 

requests. 

a. Does your agency utilize a separate track for simple requests? 

Yes. 

b. If so, for your agency overall, for Fiscal Year 2011, was the average 

number of days to process simple requests twenty working days or fewer? 

Yes. The average number of days to process simple requests was 11.42 

days. 

 

c. If your agency does not track simple requests separately, was the average 

number of days to process non-expedited requests twenty working days or 

fewer? 

N/A 

2. Section VII.A Sections XII.D.(2) and XII.E.(2) of your agency’s Annual FOIA 

Report, entitled “Comparison of Numbers of Requests/Appeals from Previous and 

Current Annual Report – Backlogged Requests/Appeals,” show the numbers of 

any backlog of pending requests or pending appeals from Fiscal Year 2011 as 

compared to Fiscal Year 2010. You should refer to those numbers when 

completing this section of your Chief FOIA Officer Report. In addition, Section 
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VII.E, entitled “Pending Requests – Ten Oldest Pending Requests,” and Section 

VI.C.(5), entitled “Ten Oldest Pending Administrative Appeals,” from both Fiscal 

Year 2010 and Fiscal Year 2011 should be used for this section. 

a. If your agency had a backlog of requests at the close of Fiscal Year 2011, 

did that backlog decrease as compared with Fiscal Year 2010? 

Yes. There was a dramatic decrease in the number of backlogged 

requests. At the close of Fiscal Year 2011, the FDIC had a backlog of 2 

requests; at the close of Fiscal Year 2010, the backlog was 109 requests. 

 

b. If your agency had a backlog of administrative appeals in Fiscal Year 

2011, did that backlog decrease as compared to Fiscal Year 2010? 

N/A. The FDIC had no backlog of appeals at the close of either fiscal year. 

c. In Fiscal Year 2011, did your agency close the ten oldest requests that 

were pending as of the end of Fiscal Year 2010? 

Yes. 

d. In Fiscal Year 2011, did your agency close the ten oldest administrative 

appeals that were pending as of the end of Fiscal Year 2010? 

Yes. The one appeal pending at the end of Fiscal Year 2010 was closed in 

Fiscal Year 2011. 

3. If you answered “no” to any of the above questions, describe why that has 

occurred. In doing so, answer the following questions then include any additional 

explanation: 

 Request Backlog: 

a. Was the lack of a reduction in the request backlog a result of an increase 

in the number of incoming requests? 

N/A 

b. Was the lack of a reduction in the request backlog caused by a loss of 

staff? 

N/A 

c. Was the lack of a reduction in the request backlog caused by an increase in 

the complexity of the requests received? 
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N/A 

d. What other causes, if any, contributed to the lack of a decrease in the 

request backlog? 

N/A. 

 Administrative Appeal Backlog: 

e. Was the lack of a reduction in the backlog of administrative appeals a 

result of an increase in the number of incoming appeals? 

N/A 

 

f. Was the lack of a reduction in the appeal backlog caused by a loss of 

staff? 

N/A 

g. Was the lack of a reduction in the appeal backlog caused by in increase in 

the complexity of the appeals received? 

N/A 

h. What other causes, if any, contributed to the lack of a decrease in the 

appeal backlog? 

N/A 

 All agencies should strive to both reduce any existing backlogs or requests and 

appeals and to improve their timeliness in responding to requests and appeals. Describe 

the steps your agency is taking to make improvements in those areas. In doing so, answer 

the following questions and then also include any other steps being taken to reduce 

backlogs and to improve timeliness. 

1. Does your agency routinely set goals and monitor the progress of your FOIA 

caseload? 

Yes. 

2. Has your agency increased its FOIA staffing? 

The FOIA staff has not increased since the submission of the 2011 Chief FOIA 

Officer Report. 
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3. Has your agency made IT improvements to increase timeliness? 

The FDIC implemented a public access portal to its FOIA processing software 

that allows the public to submit FOIA requests over the Internet. Requests are 

automatically delivered to the FOIA Group which reduces the overall amount of 

time spent on data entry. 

4. If your agency receives consultations from other agencies, has your agency taken 

steps to improve the efficiency of the handling of such consultations, such as 

utilizing IT to share the documents, or establishing guidelines or agreements with 

other agencies on the handling of particular information to speed up or eliminate 

the need for consultations? 

The utilization of IT to share documents may be considered in 2012 as significant 

IT upgrades occur throughout the FDIC, including to hardware and software for 

all users. Meanwhile, the FDIC continues to telephonically contact other agencies 

on consultations to improve overall efficiency in processing, as needed. 

Use of FOIA’s Law Enforcement “Exclusions” 

 In order to increase transparency regarding the use of the FOIA’s statutory law 

enforcement exclusions, which authorize agencies under certain exceptional 

circumstances to “treat the records as not subject to the requirements of [the FOIA],” 5 

U.S.C. § 552(c)(1), (2), (3), please answer the following questions: 

1. Did your agency invoke a statutory exclusion during Fiscal Year 2011? 

No. 

2. If so, what is the total number of times exclusions were invoked? 

N/A. 

Spotlight on Success 

 Out of all the activities undertaken by your agency since March 2011 to increase 

transparency and improve FOIA administration, describe here one success story that you 

would like to highlight as emblematic of your agency’s efforts.

Each month, the FDIC tabulates the number of times (“hits”) the different 

informational web pages in the FOIA Reading Room were accessed by the public. 

These data consistently show that such topics as the Chairman’s schedule, 

congressional correspondence, and failed bank information (including bids) 

receive the most hits, numbering in the thousands each month. The popularity of 
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that information demonstrates that the proactive posting of such information has 

improved the FDIC’s transparency and administrative efficiency. 
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2012 CHIEF FOIA OFFICER REPORT 

APPENDIX A 

Index of Information Categories – FDIC External Webpages Site Map 

Deposit Insurance: 

A Brief History of Deposit Insurance 

Assessment Calculator 

Bank Find 

Changes in FDIC Deposit Insurance Coverage 

Deposit Broker's Processing Guide 

Deposit Insurance Assessments 

Deposit Insurance Coverage Frequently Asked Questions 

Deposit Insurance for Accounts Held by Government Depositors 

Deposit Insurance Fund - What's New 

Deposit Insurance Fund Management 

Deposit Insurance Summary 

Deposit Insurance: An Annotated Bibliography 

EDIE, the Electronic Deposit Insurance Estimator 

Facts About Bank Investments 

Guidance for Developing Effective Deposit Insurance Systems 

Historical Assessment Rate Schedules 

Insured or Not Insured 

International Directory of Deposit Insurers 

Never Lose a Penny 

One-time Assessment Credit Report 

Proposed Assessment Calculator 

Reform of Deposit Insurance 

Risk-Based Assessment System 

Strengthening Financial Risk Management at the FDIC 

Temporary Unlimited FDIC Coverage for Noninterest-Bearing Transaction 

Accounts 

Uninsured Investment Products: A Pocket Guide for Financial Institutions 

Your Insured Deposits 

Your Investments: Consumer Facts 

 

Consumer Protection: 

Alliance for Economic Inclusion 

Beware of Foreclosure Rescue and Loan Modification Scams 

Certificates of Deposit: Tips For Savers 

Check Clearing for the 21st Century (Check 21 Act) 

Community Affairs Program 

Community Affairs Program - Regional and Area Offices 

Community Affairs Resources 
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Consumer Alerts 

Consumer Financial Rights 

Consumer News Companion Audio 

Consumer Response Center 

Correcting Bank Account Errors 

Credit Reports and Scores 

Customer Assistance Online Form 

Don't Be an On-line Victim: How to Guard Against Internet Thieves and 

Electronic ms 

FDIC Consumer News 

FDIC Loss Sharing Proposal to Promote Affordable Loan Modifications 

FDIC Model Safe Accounts Pilot 

FDIC's Depositor Bill of Rights 

Financial Privacy... Our Answers to Your Questions 

Finding a Safe Loan 

Foreclosure Prevention 

Fostering Consumer Confidence in Banking 

Home Ownership Preservation Loans 

Homeowner Affordability and Stability Plan 

Identity Theft 

Information for Families' Rebuilding Efforts in Gulf Coast States 

Is Foreclosure Knocking at Your Door? 

Looking for the Best Mortgage 

Money Smart - A Financial Education Program 

Money Smart News 

National Survey of Banks' Efforts to Serve the Unbanked and Underbanked 

National Survey of Unbanked and Underbanked Households 

Phishing Scams 

Privacy Act Issues under Gramm-Leach-Bliley 

Privacy Choices 

Putting Your Home on the Loan Line is a Risky Business 

Safe Internet Banking 

Savings-Related Resources 

Small Business Lending 

Small-Dollar Loan Pilot Program 

Symbol of Confidence for 75 years 

Unclaimed Funds 

Videos on Consumer Issues 

When a Bank Fails - Facts for Depositors, Creditors, and Borrowers 

When a Criminal's Cover is Your Identity 

Your Rights to Financial Privacy 

Industry Analysis: 

A Borrower's Guide to an FDIC Insured Bank Failure 

Balance Sheet Summaries from Failed Banks 
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Bank Data Guide 

Bank Failures in Brief 

Bank Trends 

Call Reports; Thrift Financial Reports 

Center for Financial Research 

Cómo obtener una liberación de gravamen 

Database Search 

Deposit Market Share Report 

Failed Bank List 

Failed Banks 

Failed Financial Institution Contact Search 

FDIC Banking Review 

FDIC Dividends from Failed Banks 

FDIC Future of Banking 

FDIC Outlook 

FDIC Quarterly 

FDIC Quarterly Banking Profile 

FDIC State Profiles 

FDIC Study of Bank Overdraft Programs 

FDIC Working Papers Series 

FYI: An Update on Emerging Issues in Banking 

Government Studies on Deposit Insurance 

Historical Statistics on Banking 

History of the 80s 

Implementing XBRL Formulas 

Institution Directory 

Instructions for Depositors 

Is My Account Fully Insured? 

Loss-Share Questions and Answers 

Mailing Addresses and FAX (facsimile) Numbers for Failed Banks 

Managing the Crisis: The FDIC and RTC Experience 

Obtaining a Lien Release 

Regional Economic Conditions (RECON) 

Report on Underwriting Practices 

Reports of Changes to FDIC Financial Institution & Office Structure 

Resolutions Handbook 

Resources for Court Clerks and Law Enforcement Agencies 

Risk Share Asset Management - LLC Data Specification Version 1.0 

Risk Share Data Specifications 

S&L Crisis: A Chrono-Bibliography 

Securities Exchange Act Filings 

Statistics at a Glance 

Statistics on Banking 

Statistics on Depository Institutions (SDI) 

Summary of Deposits 

Survey of Real Estate Trends 
15

Ten Largest Thrift Companies 

The First Fifty Years: A History of the FDIC - 1933-1983 

Trust Institution Search 

Trust Institutions Information 

Trust Report - Historical 

Twenty-Five Largest Banking Companies 

Uniform Bank Performance Reports 

Regulation & Examinations: 

Appeals of Material Supervisory Determinations: Guidelines & Decisions 

Applications Subject to CRA & Public Comments 

Approved Limited Purpose, Strategic Plan, and Wholesale Institutions Report 

Atlanta Region Director's College Program 

Bank Secrecy Act and Anti-Money Laundering 

Boston Area Office: New England Directors and Trustees College Program 

Check 21 Act Frequently Asked Questions 

Checks & Balances: Guidelines for preparing an error-free Call Report 

Chicago Region Director's College Program 

Community Banking Initiatives 

Compliance & CRA Examination Guidance 

Compliance Examination Manual 

Composite Ratings Definition List 

CRA Examination Schedule 

CRA Ratings & Performance Evaluations 

CRA Statute & Tools 

CRA Sunshine Requirements 

Credit Card Activities Manual 

Credit Card Securitization Manual 

Dallas Region Director's College Program 

Decisions on Bank Applications 

Delegations of Authority: Applications & Filings 

Delegations of Authority: Board Resolution 

Delegations of Authority: Enforcement Actions 

Deposit Insurance Assessment Appeals: Guidelines & Decisions 

Director's Corner 

FDIC - DOJ Memorandum of Understanding - Memorandum of Understanding 

Governing FIRREA Forfeiture Cases 

FDIC - DOJ Memorandum of Understanding - Memorandum of Understanding 

Regarding Criminal Restitution for Failed Financial Institutions When the FDIC 

is Appointed Receiver 

FDIC - DOJ Memorandum of Understanding - Senior Interagency Group Policy 

Statement Regarding National Policy on collection and Reporting Procedures for 

restitution Payable To Financial Institution Regulatory Agencies 

FDIC and Financial Regulatory Reform 

FDIC CRA Regional Office Contacts List 
16

FDIC Enforcement Decisions & Orders 

FDIC Federal Register Citations 

FDIC Law, Regulations & Related Acts 

FFIEC Information Technology Examination Handbook 

Financial Institution Letters (FILs) Addressing Information Technology Issues 

Financial Privacy 

Foreign Banking: Part 347 

Guide to the Interagency Country Exposure Review Committee Process 

Guidelines for Payday Lending 

Implementation of the New Basel Capital Accord in the U.S. 

Important Banking Legislation 

Information Technology – Risk Management Program Revised IT Officer's 

Questionnaire 

Kansas City Region Directors' College Program 

Large-Bank Deposit Insurance Determination Modernization FAQs 

Lessons Learned From Hurricane Katrina: Preparing Your Institution for a 

Catastrophic Event 

Merger Decisions: Annual Report to Congress 

Minority Depository Institutions Program 

Monthly List of Banks Examined for CRA Compliance 

Mortgage Loan Prequalifications 

New York Region Directors' College 

Offshore Outsourcing of Data Services by Insured Institutions and Associated 

Consumer Privacy Risks 

Ordering & Using FDIC Signs & Logos 

Pocket Guide for Directors 

Predatory Lending Resources 

Privacy Rule Handbook 

Public Comments to the FDIC 

Reports of Condition & Income Forms & User Guides 

RESPA Escrow Program 

Risk Management Manual of Examination Policies 

San Francisco Region Director's College Computer-Based Training 

San Francisco Region Director's College Program - Classroom Training 

Secure and Fair Enforcement for Mortgage Licensing Act of 2008 

Side by Side: A Guide to Fair Lending 

Statement of Policy on Qualifications for Failed Bank Acquisitions - Questions 

and Answers 

Supervisory Insights 

Technology Regulations and Publications for Financial Institutions 

Temporary Liquidity Guarantee Program 

Trust Examination Manual 

Trust Examination Overview 

Weekly National Rates and Rate Caps 

What is a Performance Evaluation? 
17

Asset Sales: 

Affordable Housing Program 

Bargain Properties 

Closed Loan Sales 

Closed Real Estate Sales 

Confidentiality Agreement 

FDIC Excess Office Equipment 

FDIC Real Estate for Sale 

FDIC Structured Transaction Fact Sheet 

FDIC to Offer Smaller Dollar/Geographically Focused Loan Pools in Structured 

Transactions 

Financial Asset Sales 

Financial Asset Sales – Qualification Process 

Loan Sales Announcements 

Loan Sales FAQs 

Other Assets from Failed Banks 

Purchaser Eligibility Certification 

Real Estate Sales FAQs 

Sales Summary 1990-2010 

Servicing Sale Announcements 

Special Real Estate Sales Events 

Structured Transaction Diagram 

Structured Transaction FAQs 

Structured Transaction Sales 

News & Events: 

Benj. Franklin FS & LA (Portland, Oregon) 

Conferences & Events 

Editorials/Letters to the Editor/Opinion Editorials 

FDIC Board Meetings 

Financial Institution Letters 

Online Press Room 

Plain Writing Act of 2010 

Press Releases 

Special Alerts 

Speeches & Testimony 

About FDIC: 

2008 - 2013 Strategic Plan 

2010 Annual Employee Survey Results 

Acquisition Policy and Forms 

Advisory Committee on Banking Policy (February 2002-February 2006) 

Advisory Committee on Economic Inclusion (ComE-IN) 
18

Annual Reports 

Ask FDIC - Agents for Service of Process 

Board of Directors & Senior Executives 

Careers at FDIC 

Chief Financial Officer's (CFO) Report to the Board 

Contact Us 

Contractor Resource List 

Diversity at the FDIC 

Division of Finance Internship Program 

Division of Information Technology Student Internship Program 

Doing Business with the FDIC 

FDIC 75th Anniversary Page 

FDIC Advisory Committee on Community Banking 

FDIC Annual Performance Plan 

FDIC Budget Executive Summary 

FDIC Mission, Vision, and Values 

FDIC Open Government Webpage 

FDIC's Forum on Mortgage Lending to Low and Moderate Income Households 

Forms 

Freedom of Information Act (FOIA) Service Center 

Frequently Asked Questions 

Guest Services 

Help – First Time Users 

History of FDIC 

Hurricane Recovery - Information for Consumers and Bankers in the Affected 

Areas 

Information for Prospective Outside Counsel 

Information Technology Strategic Plan: 2008 - 2013 

Key Contacts in Acquisitions Services Branch 

Learning Bank 

Legal Division Honors Program 

Legal Services Support Deskbook 

List of Awards and Contractor Contact Information 

Minority & Women Outreach Program 

Minority and Women Outreach 

No Fear Act 

Office of Inspector General 

Office of International Affairs - International Leadership Highlights 

Office of International Affairs - Mission Statement 

Office of International Affairs - OIA Contacts 

Office of the Ombudsman 

Online Subscription Service 

Organization Directory and Office Contacts 

Outside Counsel Deskbook 

Outside Counsel Electronic Billing Deskbook 

Privacy Program 
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Publications & Documents 

Reprintable FDIC Brochures 

Schedule of All Publications 

Summer Legal Intern Program 

Website Polices 

What's New 

Who Is the FDIC? 

En Español: 

Buscando la hipoteca más favorable 

Cálculo Electrónico de Seguro de Depósitos (EDIE) 

Cambios en cobertura de seguro de depósitos 

Declaración de derechos de los depositantes de la FDIC 

Está en peligro de perder su casa? 

Guía de Bolsillo para Directores 

Información general sobre el seguro de depósitos 

Money Smart - Un Programa de Educación Financiera 

Noticias de Money Smart 

Programa de Asuntos Comunitarios 

Promoviendo la confianza del consumidor en el sistema bancario 

Sus Depósitos Asegurados 

Tenga cuidado con los agentes de ejecuciones hipotecarias y de modificación de 

préstamos 

Utilizar su hogar como garantía para un préstamo es arriesgado