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PHIS: Industry (Video Vignette)

Storyboard: On Screen Text will be in bold throughout and Narrated Text will be italicized. The Numbered Concepts will 

indicate the break between the screen slides.

Outline: The video will be broken down into 7 sections for creating chunks of video segments in Adobe Captivate, which 

will then be compiled into one final product at the end of the video vignette.

Section 1) Introduction

Section 2) USDA eAuthentication/Local Registration Authority

Section 3) Enrollment Requests

Section 4) Respond to NR

Section 5) Respond to MOI

Section 6) View Report

Section 7) Closing

Section 1 Introduction

Concept 1

Title: PHIS: Industry

Narration: Welcome to PHIS Industry. PHIS stands for the Public Health Information System and now Industry customers 

can complete certain tasks online through our web-based system.

Concept 2

Title: Overview

Concept 3

Animated Text: 

USDA eAuthentication

Establishment Administrator & Plant Manager User Enrollment

Respond to Noncompliance Record (NR)

Respond to Memorandum of Interview (MOI)

Inventory of Standard Reports

Narration: This feature will overview USDA eAuthentication requirements, establishment administrator and plant 

manager user enrollment, inspection notifications such as responding to noncompliance records (NR), memorandum of 

interviews (MOI), and an inventory of standard reports.
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Section 2 USDA eAuthentication

Concept 1

Title: USDA eAuthentication

Animated Text: 

You need a Level 2 USDA eAuthentication Account to access PHIS

Animation: Highlight over “Create a Level 2 Customer Account

Narration: Access to PHIS is controlled by the USDA’s eAuthentication system. You need a Level 2 USDA eAuthentication 

account to use PHIS.
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Concept 2:

Title: Validate with a Local Registration Authority

Animation: Highlight Middle Box on Screen

Narration: A requirement for obtaining Level 2 USDA eAuthentication is verifying your identity with a Local Registration 

Authority, also known as LRA.

Concept 3:

Animated Text:

Visit the USDA eAuthentication website at http://www.eauth.egov.usda.gov/ for more information.

Narration: For more information on obtaining a Level 2 USDA eAuthentication account and finding a Local Registration 

Authority, visit the USDA eAuthentication website at http://www.eauth.egov.usda.gov

Section 3 Enrollment Requests

Concept 1

Title: Establishment Administrator: User Enrollment

Animated Text: Establishment Administrators manage PHIS users who have the Plant Manager or Establishment 

Administrator Role. The first person in an establishment who will use the Establishment Administrator Role must be 

added to the PHIS Establishment Profile by FSIS In-Plant Personnel. IPP will need the First Name, Last Name, and 

email address associated with the Establishment Administrator’s Level 2 eAuthentication account. After this is 

complete, the individual can accept an online invitation and enroll in PHIS. Once enrolled, he or she can log on to the 
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system and specify up to two other Establishment Administrators. Only Plant Managers can respond to NRs and MOIs 

or view reports.

Narration: Establishment Administrators manage PHIS users who have the Plant Manager or Establishment 

Administrator Role. The first person in an establishment who will use the Establishment Administrator Role must be 

added to the PHIS Establishment Profile by FSIS In-Plant Personnel. IPP will need the First Name, Last Name, and email 

address associated with the Establishment Administrator’s Level 2 eAuthentication account. After this is complete, the 

individual can accept an online invitation and enroll in PHIS. Once enrolled, he or she can log on to the system and specify 

up to two other Establishment Administrators. Only Plant Managers can respond to NRs and MOIs or view reports.

Concept 2

Title: FSIS Enrollment Welcome Page

Animated Text: https://phis.fsis.usda.gov/enrollment

Animation: Highlight Accept Industry Invitation

Narration: To accept an invitation and activate your PHIS account, complete the following steps:

First, Open a web browser and go to https://phis.fsis.usda.gov/enrollment

Next, Log in to PHIS with your Level 2 USDA eAuthentication user ID and password.

On the Enrollment Welcome page, click Accept Industry Invitation.

Concept 3

Title: Industry Invitation – Disclaimer Page

Animation: Highlight I Agree, followed by Continue

Narration: On the Industry Invitation – Disclaimer page, read the disclaimer and select the box next to I Agree. 

Then, click Continue. 
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Concept 4

Title: Industry Invitation Page

Animation: Highlight Establishment Number Field, then Lookup, then Create Account

Narration: In the Establishment Numbers field on the Industry Invitation page, type the establishment number for the 

establishment for which you will be the Establishment Administrator. You can also click Lookup to search for your 

establishment. The number must match exactly, including any suffixes. For example, if your establishment number is 

M123S, you would type the letter M, the numbers 123, and the letter S with no spaces and no punctuation. Then, you 

would click Create Account. 

Concept 5

Title: Establishment Administrator: User Management

Animated Text: Establishment Administrators manage user accounts for their establishment and conduct tasks such as 

approving or denying enrollment requests and adding or removing roles. 

Establishment Administrators are responsible for managing user accounts for their establishment. This responsibility 

includes approving or denying enrollment requests and adding or removing roles. Establishment Administrators can 

assign the Plant Manager or Establishment Administrator roles to users of their establishment. 

Concept 6

Title: How to Manage User Requests

Animated Text: Users in your establishment may request changes to their PHIS accounts using the Requests feature. 

As the Establishment Administrator, you can respond to the requests by completing a few steps.

Narration: Users in your establishment may request changes to their PHIS accounts using the Requests feature. As the 

Establishment Administrator, you can respond to the requests by completing a few steps.
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Concept 7

Title: How to Manage User Requests

Animation: Highlight Manage Requests, Edit Icon, and then Reject, followed by Approve.

Narration: First, log in to PHIS with your Level 2 eAuthentication user ID and password. Ensure your role is Establishment 

Administrator. From the navigation menu on the left side of the page, click Manage Requests. Next, click the Edit icon 

next to the request you want to review. The Request page appears and you can review the request, make changes to it, 

or approve/reject it. Review the request and make any changes to the user’s profile, such as assigning a role or removing 

a role, if necessary. Click Reject if you do not know the user or do not have enough information. If the user has provided 

contact information, you can also contact him or her to verify the request. If you want to approve the request, click 

Approve.

Concept 8

Title: Plant Manager: User Enrollment

Animated Text: In order to use PHIS to respond to noncompliance records, appeal noncompliances, or view 

reports, you need the Plant Management role. 

Narration: In order to use PHIS to respond to noncompliance records, appeal noncompliances, or view reports, 

you need the Plant Management role. There are two ways the Plant Management role can be assigned: a user 

in your establishment with the Establishment Administrator role assigns it to your account, or you submit an 

enrollment request and your establishment administrator approves the request. 
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Concept 9

Title: FSIS Enrollment Welcome Page

Animated Text: https://phis.fsis.usda.gov

Animation: Highlight Submit Enrollment Request

Narration: To activate your PHIS account and request a role for the first time you must complete the following steps. 

Open a web browser and go to https://phis.fsis.usda.gov. Log in to PHIS with your Level 2 eAuthentication user ID and 

password. On the Enrollment Welcome page, click Submit Enrollment Request. 

Concept 10

Title: FSIS Enrollment Request Wizard (Step 1)

Animation: Highlight Next

Narration: On the FSIS Enrollment Request Wizard Step 1 page, click next. 
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Concept 11

Title: FSIS Enrollment Request Wizard (Step 2)

Animation: Highlight Domestic Account and then Next

Narration: On the Step 2 page, in the Account Type field, select “Domestic” and click Next. 

Concept 12

Title: FSIS Enrollment Request Wizard (Step 3)

Animation: Highlight Plant Management and then Next

Narration: On the Step 3 page, in the Role field, select Plant Management and click Next. 
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Concept 13

Title: FSIS Enrollment Request Wizard (Step 4)

Animation: Hover over text boxes, click find, click select icon next to establishment and click next.

Narration: On the Step 4 page, enter filter criteria to find the establishment and click Find. 

Click the Select icon next to the Establishment and click Next. 
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Concept 14

Title: FSIS Enrollment Request Wizard (Step 5)

Animation: Hover over account information fields and click next.

Narration: On the Step 5 page, complete optional user account information and click Next. 

Concept 15

Title: FSIS Enrollment Request Wizard (Step 6)

Animation: Hover over comment field and click next.

Narration: On the Step 6 page, add optional comments and click Next. 
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Concept 16

Title: FSIS Enrollment Request Wizard (Step 7)

Animation: Highlight to read page data and click finish.

Narration: On the Step 7 page, verify that all the information is correct and click Finish. 
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Concept 17

Title: Enrollment Request Summary

Animation: Highlight yellow information box.

Narration: After you submit the request, the enrollment request summary appears. Your establishment administrator 

must approve your request before you will be able to use PHIS. 
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Section 4 Respond to NR

Concept 1

Title: Respond to Noncompliance Record (NR)

Animation: Highlight Inspection Verification > Respond to NR.

Narration: Log in to PHIS with your Level 2 eAuthentication user ID and password. Once on the Plant Management 

Homepage, from the left menu, select Inspection Verification > Respond to NR. 

Concept 2

Title: Plant Management Respond to NR Page

Animation: Highlight grid with red arrows.

Narration: The system displays the list of noncompliance records that have been recorded by the FSIS Inspector for your 

establishment. Click the red arrow in the grid for any noncompliance record that you want to review. 

The Plant Management Response page appears. 
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Concept 3

Title: Plant Management Response Page

Animation Part 1: (Focus on comments box and radio buttons in top half). Hover over comments box and the accept 

and appeal radio buttons. 

Narration: On the Plant Management Response page, you have the option to select the Accept FSIS’s decision option or

the Appeal option. 

Animation Part 2: (Focus on bottom half). Hightlight comments box, Hover over Save and then Submit.

Narration: After you have selected the appropriate option and typed your comments, click Save. 

A confirmation message appears. When you are ready to submit your response to FSIS, click Submit. On the dialog box, 

confirm whether you want to submit the record. If you have accepted the decision and submitted your response, the 

record is now locked and the process is over. If you have appealed the decision and submitted your response, the record 

is now locked until FSIS personnel respond. PHIS returns you to the NR List page. To go to the Home page, click Home in 

the menu.
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Section 5 Respond to MOI

Concept 1

Title: Respond to Memorandum of Interview (MOI)

Animation: Highlight Inspection Verification > Respond to MOI.

Narration: To respond to a Memorandum of Interview (MOI) record, complete the following steps: Log in to PHIS with 

your Level 2 eAuthentication user ID and password. Once on the Plant Management Homepage, from the left menu, 

select Inspection Verification > Respond to MOI. 

Concept 2

Title: Plant Management Respond to MOI 
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Animation: Highlight grid with red arrows.

Narration: Click the red arrow in the grid for any MOI record that you want to review. 

The Plant Management Response page appears.

Concept 3

Title: Plant Management Response Page

Animation: Hover over Comments Area, Save and then Submit. Hover over Home in the menu.

Narration: On the plant management response page, you can type in comments in draft mode before you submit them. 

After you have typed in your comments, the comments can be saved in a draft status by pressing Save. The record is not 

submitted and will not be available for the inspectors to view. When you are ready to submit your response to FSIS, click 

Submit. 

On the dialog box, confirm whether you want to submit the response for the inspectors to view. If you would like to 

submit the response, click OK; otherwise, click Cancel. If you select OK, the record will then be submitted (locked) and 

available for the inspectors to view. To go to the Home page, click Home in the menu. 
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Section 6 Reports

Concept 1

Title: Inventory of Standard Reports

Animation: Hover over View Report (left menu and then Run (next to Industry Establishment Profile)

Narration: Users with the Plant Management role can view and save standard reports. To view and save 

reports, complete the following steps: From the left menu, click view report. The Inventory of Standard Reports 

page appears. Click Run. The report opens in a new window where you can export the report as an Adobe PDF 

file.

Concept2

Title: Reports User Interface
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Animation 1: Hover over top menu bar, and then hover the save icon, the print icon, and the arrow down.

Narration: The Reports User Interface contains the reports menu bar, which includes the document menu where 

you can save the report as an Adobe PDF document, the Print feature opens the report in Adobe Acrobat 

Reader so you can print it, and the Pages feature allows you to click the arrows to navigate between pages.

Animation 2: Highlight entire grey left navigation pane.

Narration: The navigation pane includes page thumbnails, bookmarks and search.

Animation 2: Highlight entire report center content

Narration: The report content area shows the report output.
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Concept 3-5

Title: Industry Establishment Profile Report

Animation: Scroll through 3 pages of the screenshots of the industry establishment profile report.

Narration: The following is an example of an industry establishment profile report in detail.



Section 7 Closing

Concept 1

Title: PHIS: Industry

Animated Text: Thank you for watching PHIS: Industry. For more information on PHIS go to 

http://www.fsis.usda.gov/phis

The Establishment Management User Guide provides detailed instructions on how to use PHIS.

Narration: Thank you for watching PHIS: Industry. For more information on PHIS go to http://www.fsis.usda.gov/phis

The Establishment Management User Guide provides detailed instructions on how to use PHIS.