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    <div class="l-sidebar__main">
          <section class="introduction">
  <h1 class="introduction__title">Report a Problem with Food</h1>  </section>

    <section class="wysiwyg">
    <h3 dir="ltr">If you have a problem with a food product... </h3>
<p dir="ltr">Separate government agencies are responsible for protecting different segments of the food supply. If you have experienced a problem with a food product, be sure to contact the appropriate public health organization.</p>
<h3 dir="ltr">For Help with Meat, Poultry and Egg Products:</h3>
<p dir="ltr">Call the toll-free <a href="/node/3377" title="USDA Meat and Poultry Hotline">USDA Meat and Poultry Hotline</a> at 1-888-MPHotline (1-888-674-6854) or <a href="https://foodcomplaint.fsis.usda.gov/eCCF/" target="_blank">report the complaint online</a>.</p>
<h4 dir="ltr">In order for the USDA to investigate a problem with meat, poultry or egg products, you must have:</h4>
<ol dir="ltr">
<li>The original container or packaging</li>
<li>Any foreign object that you might have discovered in the product</li>
<li>Any uneaten portion of the food (refrigerate or freeze it)</li>
</ol>
<h4>Information you should be ready to tell the Hotline on the phone includes:</h4>
<ol dir="ltr">
<li>Name, address and phone number;</li>
<li>Brand name, product name and manufacturer of the product</li>
<li>The size and package type</li>
<li>Can or package codes (not UPC bar codes) and dates</li>
<li>Establishment number (EST) usually found in the circle or shield near the "USDA passed and inspected" phrase;</li>
<li>Name and location of the store, as well as the date that you purchased the product.</li>
<li>You can complain to the store or the product's manufacturer if you don't choose to make a formal complaint to the USDA.</li>
</ol>
<h3>If you think you are ill, see a physician.</h3>
<p dir="ltr">If an injury or illness allegedly resulted from use of a meat or poultry product, you will also need to tell the Hotline staff about the type, symptoms, time of occurrence and name of attending health professional (if applicable).</p>
<h3 dir="ltr">The Bottom Line:</h3>
<p dir="ltr">If you sense there's a problem with any food product, don't consume it. "When in doubt, throw it out."</p>
<h3 dir="ltr"> </h3>

</section>
<section class="double-blocks">
      <div class="l-constrain">
  
  
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<div class="background-card-cta background--4361  ">
  <div class="background-card-cta__content">
    <h2 class="background-card-cta__title">Problems or Concerns with Restaurant Foods?</h2>
    <p class="background-card-cta__teaser">Restaurant food safety is covered by local public health authorities.  Call the Health Department in your city, county or state. </p>
      
  <a href="http://www.foodsafety.gov/about/state/index.html" class="button button--secondary button--arrow">View State Public Health Contacts</a>


  </div>
</div>

<div class="background-card-cta background--4362  ">
  <div class="background-card-cta__content">
    <h2 class="background-card-cta__title">Need Help with Non-Meat Food Products?</h2>
    <p class="background-card-cta__teaser">For complaints about food products which do not contain meat or poultry — such as cereal — contact the FDA Consumer Complaint Coordinator for the state in which you reside. </p>
      
  <a href="https://www.fda.gov/safety/report-problem-fda/consumer-complaint-coordinators" class="button button--secondary button--arrow">FDA Consumer Complaint Coordinators</a>


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<section class="usa-accordion" aria-multiselectable="true">

     <div class="l-constrain">
  
      <h2 class="usa-accordion__title">Translations</h2>
  
  
      <h2 class="usa-accordion__heading">
<button id="button-accordion-1403" class="usa-accordion__button" aria-expanded="false" aria-controls="accordion-1403">

    Spanish
  </button>
</h2>
<div id="accordion-1403" class="usa-accordion__content usa-prose">
  <p dir="ltr">Si tiene un problema con un producto alimentario...<br />
Distintos organismos gubernamentales son responsables de la protección de diferentes segmentos del suministro de alimentos. Si ha experimentado un problema con un producto alimentario, comuníquese con la organización de salud pública correspondiente.</p>

<p dir="ltr"><strong>Para obtener ayuda en relación con productos de carnes, de aves de corral y con huevo procesados:</strong><br />
Llame a <a href="https://www.fsis.usda.gov/wps/portal/fsis/topics/recalls-and-public-health-alerts/!ut/p/a1/zZLLbsIwEEW_huXI4wZCskyRoKUiiFeBbJBJHDBN7BAb-vj6OrRSHyoCJBa1FzMjXV_7jIdEZEYiyfZixYxQkmVVHbkLHKBL_RZ2--2gjfeh0370wg7FvmsF8x8Cn1aCx0H_odVCL3TOPH9kBXjq_JREJIqlKcyazFMtNMRKGi5NDYWNpeSHLFVl_slUQy6B64JJZXOpjIgF0696F3OtdA0tvo2QcGAZLw0DrZYlB82yXQLFbpmJmNWw5IUqDTAoSrXMeA7PwqwhVSqBylrodfWwgq14wrVYyUMVi4TM_ZTGvs8RMPY8qCceBd9tIqRLxpsppY6LPume0Tex2W6jwNJXwC-GzP4X_uFnvkMgtdtCjOp33dDBfv234I_h-RAcn465HZ_ml0NnWF3RHo1pp3FLOy4lowsbf8LQubJhD69teHNtw8t7WOSTSe5t0nwKT0MPnUaxfxuneb4Ie8E7b4eq3w!!/?1dmy¤t=true&urile=wcm%3apath%3a%2Ffsis-content%2Finternet%2Finformational%2Fen-espanol%2Fhojasinformativas%2Fprogramas-del-fsis-y-fuerza-laboral%2Flinea-de-informacion%2Flinea-de-informacion">la línea de ayuda sobre carne y aves de corral del Departamento de Agricultura de Estados Unidos</a> (USDA, por sus siglas en inglés), al 1-888-MPHotline (1-888-674-6854) o <a href="https://foodcomplaint.fsis.usda.gov/eCCF/" target="_blank">informe la queja en línea</a> (En Inglés).</p>

<p dir="ltr"><strong>Para obtener ayuda en relación con problemas con alimentos en restaurantes:</strong><br />
Llame al Departamento de Salud de su ciudad, condado o estado. Acceda a <a href="http://espanol.foodsafety.gov/qui%C3%A9nes-somos/estado/14u3/%C3%ADndice.html" target="_blank">una lista completa de Departamentos estatales de salud pública</a>.</p>

<p dir="ltr"><strong>Para obtener ayuda en relación con productos alimentarios no de carnes (cereales, pescado, productos, jugo de fruta, pastas, quesos, etc.):</strong><br />
Para informar quejas sobre productos alimentarios que no contienen carne ni aves de corral, como cereales, llame o escriba a la <a href="http://www.fda.gov/AboutFDA/EnEspanol/default.htm" target="_blank">Administración de Alimentos y Medicamentos</a> (FDA, por sus siglas en inglés). Consulte en la guía telefónica local los Servicios Humanos y de Salud del gobierno de los EE. UU. para encontrar una oficina de la FDA en su área. El número de teléfono del Centro para la Seguridad Alimentaria y la Nutrición Aplicada de la FDA es 1-888-723-3366.</p>

<p dir="ltr"><strong>Para que el USDA investigue un problema en relación con productos de carnes, de aves de corral o con huevo, usted debe tener lo siguiente:</strong></p>

<ol dir="ltr">
	<li>el recipiente o envase original;</li>
	<li>cualquier objeto extraño que pudiera haber descubierto en el producto;</li>
	<li>cualquier porción del alimento que no haya comido (colóquela en el refrigerador o frízer).</li>
</ol>

<p dir="ltr"><strong>Entre los datos que debe estar listo para brindar al llamar a la línea de ayuda se incluyen los siguientes:</strong></p>

<ol dir="ltr">
	<li>nombre, dirección y número de teléfono;</li>
	<li>marca, nombre del producto y fabricante del producto;</li>
	<li>tamaño y tipo de envase;</li>
	<li>códigos de la lata o envase (no códigos de barras, código universal del producto) y fechas;</li>
	<li>número de establecimiento (EST) que generalmente se encuentra en el círculo o escudo ubicados cerca de la frase “Aprobado e inspeccionado por el USDA”;</li>
	<li>nombre y ubicación de la tienda, así como también fecha en que compró el producto.</li>
	<li>Puede quejarse en la tienda o ante el fabricante del producto si elige no realizar una queja formal ante el USDA.</li>
</ol>

<p dir="ltr"><strong>Si considera que está enfermo, consulte a un médico. </strong><br />
Si presuntamente se produjo una lesión o una enfermedad como resultado del uso de un producto cárnico o de aves de corral, también deberá informar al personal de la línea de ayuda sobre el tipo, los síntomas, el momento en que se produjo y el nombre del profesional de la salud que lo asistió (si corresponde).</p>

<p dir="ltr"><strong>Conclusión:</strong><br />
Si considera que hay un problema con un producto alimentario, no lo consuma. “Si duda, arrójelo a la basura”.</p>

</div>
<h2 class="usa-accordion__heading">
<button id="button-accordion-1402" class="usa-accordion__button" aria-expanded="false" aria-controls="accordion-1402">

    Vietnamese
  </button>
</h2>
<div id="accordion-1402" class="usa-accordion__content usa-prose">
  <ul>
	<li><a href="/sites/default/files/media_file/2020-07/Report-a-Problem-with-Food-Vietnamese.pdf" title="Report-a-Problem-with-Food-Vietnamese.pdf">View the Vietnamese Translation</a></li>
</ul>

</div>
<h2 class="usa-accordion__heading">
<button id="button-accordion-1401" class="usa-accordion__button" aria-expanded="false" aria-controls="accordion-1401">

    Chinese
  </button>
</h2>
<div id="accordion-1401" class="usa-accordion__content usa-prose">
  <ul>
	<li><a href="/sites/default/files/media_file/2020-07/Report-a-Problem-with-Food-Chinese.pdf" title="Report-a-Problem-with-Food-Chinese.pdf">View the Chinese translation</a></li>
</ul>

</div>
<h2 class="usa-accordion__heading">
<button id="button-accordion-1400" class="usa-accordion__button" aria-expanded="false" aria-controls="accordion-1400">

    Arabic
  </button>
</h2>
<div id="accordion-1400" class="usa-accordion__content usa-prose">
  <ul>
	<li><a href="/sites/default/files/media_file/2020-07/Report-a-Problem-with-Food-Arabic.pdf" title="Report-a-Problem-with-Food-Arabic.pdf">View the Arabic translation</a></li>
</ul>

</div>

  
       </div>
  </section>


            <section class="section-cards">
  
      <h3 class="section-cards__title">Related Resources</h3>
  
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        Who Works for Us      </h3>
    
    
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