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                                                                   EXHIBIT 10.13

                              EMPLOYMENT AGREEMENT

         THIS AGREEMENT dated as January 1, 1999, between the National TechTeam,
Inc. (the "Company") and William F. Coyro, Jr. ("Executive").

                                   WITNESSETH:

         1. EMPLOYMENT AND DUTIES. The Company hereby employs and the Executive
hereby agrees to serve the Company as its Chairman for the period hereinafter
defined. Executive agrees to perform such services as shall from time to time be
assigned to him by the Company's Board of Directors and, in the absence of such
assignment, such services as are reasonably necessary to the successful
operation of the Company and any subsidiaries that it may from time to time own.
In the performance of his duties, Executive shall report to and be under the
direction of the Board of Directors. Without obtaining the prior written consent
of the Board of Directors and the Chief Executive Officer, Executive shall not
enter into any agreements or commitments that would bind the Company for longer
than one year or that would require the Company to expend more than $25,000.00.
Executive agrees to devote his best efforts and ability to the affairs of the
Company and any such subsidiaries and shall not engage in other activities that
interfere with the proper discharge of his duties or that compete with the
interests of the Company, provided that Executive may devote reasonable time to
serving as a director or member of charitable, religious or business
organizations so long as the same do not result in a conflict of interest with
the interests of the Company. During the term of this Agreement, Executive shall
conform to all the Company's policies and procedures and pledges to maintain all
business activities of the Company in complete confidence and keep the Company
informed, apprised and aware of all material matters that come to his attention
that could affect its business interest.

         2. COMPENSATION. As compensation for his services hereunder, the
Company shall initially pay Executive an annual salary of $200,000, payable in
appropriate installments to conform with regular payroll dates for salaried
personnel of the Company. Such salary may be increased (but not decreased) by
the Board of Directors at any time.

         3. EXPENSE. It is contemplated that, in connection with his employment
hereunder Executive may be required to incur reasonable business entertainment
and travel expenses. The Company agrees to reimburse Executive in full for all
reasonable and necessary business entertainment and other related expenses
including, without limitation, travel expenses, incurred or expended by him
incident to the performance of his duties hereunder upon submission by Executive
to the Company of vouchers or expense statements reasonably evidencing such
expenses. Either buy policy and reimburse company for premium paid, or pay the
company the cash surrender policy.

         4. FRINGE BENEFITS. During the period of his employment with the
Company hereunder, Executive shall be entitled to participate in any and all
group health insurance, life insurance, accident insurance, medical, pension,
profit sharing or other employee benefit plans made available by the Company to
all the employees of the Company. The Company retains the right to increase or
reduce such benefits, from time to time, as it deems to be appropriate. For the
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term of this Agreement, the Company will continue to pay the premiums for the
life insurance coverage on the life of Executive. At the time of the termination
of this Agreement, Executive shall either retain the coverages and reimburse the
Company for the amount of premium paid by the Company, or allow the policies to
lapse with the Cash Value being paid to Company.

         5. VACATIONS. It is understood and agreed by the parties that Executive
shall be entitled to vacations (taken consecutively or in segments) in a
accordance with the normal policy of the Company in effect from time to time.

         6. TERM AND TERMINATION.

         (a) Unless earlier terminated as provided herein, this Agreement shall 
continue in effect for a period of three (3) years from the date hereof and from
month to month thereafter unless either party provides the other with at least
thirty (30) days written notice of its intention not to renew this Agreement.

         (b) The Board of Directors of the Company may terminate the employment
of Executive at any time in the event Executive: (i) is convicted of a felony or
misdemeanor involving moral turpitude; (ii) shall have materially breached any
provision of this Agreement within his control or failed to properly and
diligently perform his duties hereunder and shall not have remedied such
violation within twenty (20) days after notice from the Board of Directors or
the Chairman of the Company specifying such violation; or (iii) commits any act
or acts that constitute a breach of Executive's fiduciary duties or duties of
good faith and loyalty. In any termination under this Subsection 6 (b) (a "Cause
Termination") all rights to future compensation hereunder shall terminate as of
the date of termination.

         (c) The Board of Directors of the Company may also terminate the
employment of Executive in the event Executive (i) dies or (ii) shall become
physically or mentally incapacitated or disabled or otherwise unable fully to
discharge his duties hereunder as determined by a physician licensed in the
State of Michigan selected by the Board of Directors. In the event of a
termination pursuant to this Subsection 6 (c), Executive or his estate shall
receive payments in accordance with Section 7.

         (d) The Board of Directors of the Company may also terminate
Executive's services for reasons other than a Cause Termination, in which case
Executive shall receive severance pay determined in accordance with Section 6
(f).

         (e) Executive may terminate his employment under this Agreement if the
Company shall have violated any material provision of this Agreement and shall
not have remedied such violation within twenty (20) days after notice from
Executive specifying such violation, in which case Executive shall receive
severance pay determined in accordance with Subsection 6 (f).

         (f) Upon termination of this Agreement by the Company pursuant to
Subsection 6 (d) or by Executive pursuant to Subsection 6 (e), the Company shall
pay Executive his then base salary set forth in Section 2 during the period (the
"Severance Pay Period") equal to the then remaining 
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term of this Agreement determined as if that termination has not occurred, and,
unless such termination occurs pursuant to the sale of substantially all of the
Company, the Company will continue to pay the Family health premiums and the
life insurance premiums on the life of the Executive during the then remaining
term of this Agreement.. The parties agree that the payments to be made pursuant
to this Subsection 6 (f) shall be Executive's sole and exclusive remedy
hereunder and Executive hereby waives any claims for any further compensation,
benefits or damages of any nature or description under this Agreement. The
parties agree that, because there can be no exact measure of the damage that
would occur to Executive as a result of a breach, and the Company agrees that
Executive receive compensation for services rendered or consulting fees during
the Severance Pay Period, the amount of that compensation or those consulting
fees shall reduce, but not below zero, the amount payable by the Company to
Executive pursuant to this Agreement.

         7. PAYMENTS ON DEATH OR DISABILITY

         (a) In the event of the termination of this Agreement as the result
Executive's death, remuneration pursuant to Section 2 for the month in which his
death occurs shall be paid to Executive's beneficiary designated in writing
filed by him with the Company or, if none, to his estate. Upon that payment, the
Company thereafter shall be discharged and released of and from any further
obligations under this Agreement except for its obligations to pay any accrued
bonuses or deferred compensation.

         (b) In the event of the termination of this Agreement pursuant to
Section 6 (c) as the result of Executive's disability, Executive shall be
entitled to receive the full compensation specified in Section 2 hereof for a
period of ninety (90) days after the initial date of his disability and fifty
percent of that compensation for the next ninety (90) day period thereafter and
the Company shall thereafter be discharged and released of and from any further
obligations under this Agreement except for it obligations to pay any accrued
bonuses or deferred compensation. Notwithstanding anything contained in this
Agreement to the contrary, in the event Executive is receiving payments through
a disability policy maintained by the Company, such payments will not be
deducted from any amounts payable by the Company to Executive hereunder during
the period such disability payments have been made.

         8. INDEMNIFICATION Executive shall be entitled to be indemnified for
any loss suffered by him by reason of his acting as an officer, employee or
agent of the company to the full extent provided by the Company's Bylaws.

         9. NON-COMPETITION COVENANT.

         (a) As used herein, the "Restriction Period" shall mean a period equal
to two (2) years after the later of (i) termination of the Executive's
employment with the Company, whether such termination is voluntary or
involuntary or (ii) termination for the period during which Executive is
receiving any severance pay pursuant to Section 6 (f).
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         (b) Executive covenants and agrees that during the Restriction Period
he shall not, either directly or indirectly, for his own account or as agent,
servant or employee, or as a shareholder of any corporation, or as a member of
any firm, engage or attempt to engage in the production, development, sale,
distribution, solicitation or promotion of the sale or distribution of the
Services (as hereinafter defined) in the United States or in any country where
the Company maintains an office (the "Restricted Area"). Executive further
covenants and agrees that he will not directly or indirectly solicit or call on
any Customer (as hereinafter defined) with respect to the Services during the
Restriction Period. The Executive will not assist any member of his family,
including his spouse, parents, brothers, sisters, children, aunts, uncles, or
cousins, in any business venture which engages in the production, development,
sale or distribution of the Services or which calls on any Customer with respect
to the Services. However, the Executive may at any time own, as an inactive
investor, or acquire securities of any competitor corporation listed on a
national securities exchange or the over-the-counter market, so long as his/her
holdings in any one such corporation shall not constitute more than 5% of the
voting stock or 5% of the outstanding capital stock of such corporation.

         (c) Executive further covenants and agrees that he shall not, either
directly or indirectly for his own account or as agent, servant or employee, or
as a shareholder of any corporation, or member of any firm, solicit or call on
any Customer with respect to the Services during the Restriction Period.

         (d) Executive further covenants agree that he shall not, either
directly or indirectly, for his own account or either as an agent, servant, or
employee, or as a shareholder of any corporation, or member of any firm, engage,
hire, employ or solicit the employment of any employee of, or independent
contractor working for, the Company or any of its subsidiaries or affiliates, if
any, during the Restriction Period.

         (e) As used in this Section 9, the term "Services shall mean the goods,
merchandise, products, leasing and financing services, training services, help
desk services, systems integration services and other services of the Company or
its successors or assigns (or any good, products or services similar thereto),
sold, distributed, or rendered by the Company or its subsidiaries or affiliates
at the time the Executive's employment ceased or during any period two (2) years
prior thereto.

         (f) As used in this Section 9, the term "Customer" shall mean all
persons, firms or corporations for whom the Company or its subsidiaries or
affiliates performed Services or to whom the Company or its subsidiaries or
affiliates sold its Services at the time the Executive's employment ceased or
during any period six (6) months prior thereto, notwithstanding the fact that
some or all of such persons, firms or corporations may have been induced to give
their patronage or business to the Company or its subsidiaries or affiliates by
the solicitation of the Executive or due to Executive or due to Executive's
employment by the Company.

         (g) If any of the restrictions set forth above should, for any reason
whatsoever, be declared invalid by a court of competent jurisdiction, the
validity or enforceability of the remainder of such restrictions shall not
thereby be adversely affected.
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         (h) The Executive recognizes that the foregoing territorial and time
limitations are reasonable and properly for the adequate protection of the
business of the Company, and that in the event that any such territorial or time
limitation is found to be unreasonable by a court of competent jurisdiction,
then the Executive agrees and submits to the reduction of either said
territorial or time limitation to such an area or period as the court shall find
reasonable.

         (i) In the event that the Executive shall be in violation of the
aforementioned restrictive covenants, then the time limitation thereof in
respect of the Executive shall be extended for a period of time equal to the
period of time during which such breach or breaches should occur, and, in the
event the Company should be required to seek relief from such breach in any
court, board of arbitration or other tribunal, then the covenant shall be
extended for a period of time equal to the pendency or such proceedings,
including all appeals.

         (j) Both parties hereto recognize that the services to be rendered
under this Agreement by Executive are special, unique and of extraordinary
character, and that in the event Executive performs services for any person,
firm or corporation engaged in a competing line of business with the Company in
violation of the covenants of this Section 9 hereof, then the Company shall be
entitled, if it so elects, to institute and prosecute proceedings in any court
or competent jurisdiction, either in law or in equity, to obtain damages for
breach of this Agreement, or to enjoin Executive from performing services for
any such other person, firm or corporation.

         10. NON-DISCLOSURE OF CONFIDENTIAL INFORMATION.

         (a) Executive understands and hereby acknowledges that, as a result of
his employment with the Company, he will necessarily become informed of, and
have access to confidential information of the Company including, without
limitation, its computer programs and software, inventions, discoveries,
processes, trade secrets, technical information, know-how, plans,
specifications, identity of customer and identity of supplier, and that such
information, even though it may be developed or otherwise acquired by Executive,
is the exclusive property of the Company to be held by Executive in trust and
solely for the Company's benefit. Accordingly, Executive hereby agrees that he
shall not, at any time, either during or subsequent to his employment hereunder,
use, copy, reveal, report, publish, transfer or otherwise disclose to any
person, corporation or other entity, any of the Company's confidential
information without the prior written consent of the Company, except for use on
behalf of the Company in connection with the Company's business. Notwithstanding
the foregoing, the provisions of this Section shall not apply to any information
which (i) becomes generally available to the public other than as a result of
disclosure by Executive; (ii) was available on a nonconfidential basis prior to
its disclosure to Executive by the Company or its representatives, or (iii)
becomes available to Executive on a nonconfidential basis from a source other
than the Company or its representatives provided that such source is not bound
by a confidentiality agreement with the Company or its representatives. For the
purposes of this Section, the term "the Company" shall also mean and include its
parents, subsidiaries, joint ventures and other affiliates. The obligations of
this Section shall also apply to proprietary or confidential information of
another party which the Company receives in the normal course of Executive's
employment with the Company.
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         (b) Because the Company does not have an adequate remedy at law to
protect its interests in its trade secrets, privileged, proprietary or
confidential information and similar commercial assets, the Company shall be
entitled to injunctive relief, in addition to such other remedies and relief
that would, in the event of a breach of the provisions of this Agreement, be
available to the Company. In the event of such a breach, in addition to any
other remedies, the Company shall be entitled to receive from Executive payment 
of, or reimbursement for, its reasonable attorney's fees and disbursements
incurred in enforcing any such provision.

         11. COPYRIGHTS, INVENTIONS, ETC. Any interest in patents, patent
applications, inventions, copyrights, developments, and processes that Executive
may develop during the term hereof relating to the fields in which the Company
may then be engaged (the "Covered Developments") shall belong to the Company;
and forthwith upon request of the Company, Executive shall execute all such
assignments and other documents and take all such other action as the Company
may reasonably request in order to vest in the Company all his right, title, and
interest in and to the Covered Developments free and clear of all liens,
charges, and encumbrances.

         12. COMPANY PROPERTY. Executive acknowledges that all Company manuals,
hand-books, benefits information and other property provided for the use of
Executive are the property of the Company. Upon termination or whenever
requested, Executive shall immediately return any and all Company property which
is in the Executive's possession or control.

         13. PRIOR COMMITMENTS. Executive hereby warrants and represents that he
is free to enter into the Company's employ and that there are no employment
contracts or restrictive covenants preventing full performance of Executive's
duties hereunder. Executive agrees that he will not disclose to the Company or
induce the company to use any trade secrets or other proprietary or confidential
information that my have been gained by Executive during any prior employment
which he is under a written obligation not to disclose.

         14. CONFLICT OF INTEREST.

(a) Executive affirms that, except as explained fully in the attached Exhibit A,
Executive is not involved in any situation which might create or appear to
create a conflict of interest with the Company, including but not limited to:

             (i)    Being connected directly or indirectly with any business (as
             owner, officer, director, participant, licensee, consultant,
             shareholder or as the recipient of wages, commissions, or other
             compensation of value) that sells or provides materials, equipment,
             or facilities to the Company, or that is a customer of the Company.
             (Shares of stock in publicly held companies acquired by Executive
             as a part of his normal investment program may be excluded);

             (ii)   Acquiring directly or indirectly through ownership or lease
             any property, real estate or facilities in which the Company has an
             active potential interest; or
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             (iii)  Speculating or commercially dealing in the products (i.g.,
             new, used, obsolete, or scrap) sold by the Company or in any used
             property (e.g., equipment, facilities and furniture) of the
             company.

         (b) Executive agrees that during his employment with the Company he
will report immediately any gifts, entertainment, or any other personal favors
or preferment's given to or received from anyone with whom the Company has or is
likely to have any business dealings, including an employee, prospective
employee, customer, competitor, or vendor, which go beyond common courtesies
usually associated with accepted business practice.

         (c) Executive further agrees to report immediately any circumstances or
situations arising in the future that might involve him or appear to involve him
in a conflict of interest.

         15. BINDING EFFECT. Executive's rights and obligations under this
Agreement shall not be transferable by assignment or otherwise, such rights
shall not be subject to commutation, encumbrance.

         IN WITNESS WHEREOF, the Company has by its appropriate officer executed
this Agreement and Executive has executed this Agreement.


                                    NATIONAL TECHTEAM, INC.



                                    By: /s/ Harry A. Lewis       
                                        -------------------------------       
                                        Harry A. Lewis, Chief Executive Officer
                                        835 Mason, Suite 200
                                        Dearborn, MI  48124


                                    EXECUTIVE



                                    By: /s/ William F. Coyro, Jr.
                                        -------------------------------       
                                        William F. Coyro, Jr.    
                                        835 Mason, Suite 200
                                        Dearborn, MI  48124