F E D E R A L O C C U P A T I O N A L H E A L T H 

Employee Assistance Program

Personal and family problems can diminish your health, your happiness, 

and your ability to be at your best for yourself and your family. With the 

help of your Employee Assistance Program (EAP), provided by Federal 

Occupational Health, you can resolve these problems and become 

happier, healthier, and even more effective at home and at work. 

Convenient Access by Phone or on the Web 

Employees need only call 800-222-0364 or (888) 262-7848 (TTY) 

from anywhere in the United States to receive immediate assistance, 

24 hours a day, 365 days a year. You can also obtain information and 

resources online at FOH4You.com. At the FOH4You.com site, you will 

have easy access to educational materials, self-assessment tools, and 

specific information on available EAP services. 

Counseling Services 

Licensed or credentialed professional counselors provide face-to-face, 

short-term counseling to employees and family members. Counselors 

can also provide referrals to community resources based on client 

needs, health insurance coverage, and financial resources. 

Financial and Legal Services 

FOH’s EAP includes free consultation with financial experts and licensed 

attorneys to provide assistance with your legal and financial questions. 

Services include help with living will and health care power of attorney, 

housing or real estate matters, estate planning, education funding, 

retirement planning, and investment strategies. 

Health and Wellness Presentations and EAP Orientations 

We can make health and wellness presentations and EAP orientations 

support both supervisors and employees. The employee orientation sessions 

discuss the features and benefits of the EAP, how the EAP functions, 

and how to access and use the EAP. Health and wellness presentations 

include such topics as conflict resolution, substance abuse prevention, 

balancing work and life, time and stress management, and more. 

Supervisor and Risk Management Consultation 

EAP counselors provide guidance and consultation so that supervisors and 

managers can effectively identify, interact with, and refer employees with 

performance or conduct issues to the program. FOH counselors are available 

24/7 to discuss performance concerns and the appropriate EAP intervention. 

Critical Incident Response 

Exposure to threats, acts of violence, natural disasters, injury, 

or death calls for immediate response. EAP’s professionally trained 

critical incident stress management (CISM) counselors assist in 

management consultations, CISM services, and follow-up with 

the organization and individuals are provided as appropriate. 

What are the benefits?

– Available 24/7 – you can call the EAP 24 hours

a day, 7 days per week, 365 days a year

– The EAP is a professional service that

provides problem solving, coaching,

information, consultation, counseling,

resource identification, and support to

all employees

– The EAP works in partnership with

managers to complement and enhance

your strengths

– The program helps improve productivity,

morale, and employee motivation by

providing timely support to both managers

and employees

– The EAP is designed to help you with any

concern or issue

– The resources of the EAP are available

for you, as a manager and an employee,

whether you have a personal issue or

a management-related concern

– The EAP is completely confidential in

accordance with state and Federal laws

“A popular employee died suddenly on the job. 

My section was devastated. I contacted FOH’s 

EAP and they sent a counselor to meet with our 

group. The counselor was great. He helped our 

people really deal with this loss. I don’t know 

what we would have done if he were not there. 

I highly recommend this service.” 

Federal Manager

800.222.0364 / 888.262.7848 TTY

www.FOH4YOU.com

FACT FOH Publication No. 12.0467, printed July 2012