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[Federal Register Volume 67, Number 1 (Wednesday, January 2, 2002)]
[Notices]
[Pages 90-91]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 01-32172]

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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Substance Abuse and Mental Health Services Administration

Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

    Periodically, the Substance Abuse and Mental Health Services 
Administration (SAMHSA) will publish a list of information collection 
requests under OMB review, in compliance with the Paperwork Reduction 
Act (44 U.S.C. Chapter 35). To request a copy of these documents, call 
the SAMHSA Reports Clearance Officer on (301) 443-7978.

Workplace Helpline Call Record Form and Followup Survey

    New--The Workplace Helpline is a toll-free, telephone consulting 
service which provides information, guidance and assistance to 
employers, community-based prevention organizations and labor offices 
on how to deal with alcohol and drug abuse problems in the workplace. 
The Helpline was required by Presidential Executive Order 12564 and has 
been operating since 1987. It is located in the Substance Abuse and 
Mental Health Services Administration's Center for Substance Abuse 
Prevention (CSAP), where it is managed out of the Division of Workplace 
Programs.
    Callers access the Helpline service through one of its Workplace 
Prevention Specialists (WPS) who may spend up to 30 minutes with a 
caller, providing guidance on how to develop a comprehensive workplace 
prevention program (written policy, employee assistance program 
services, employee education, supervisor training, and drug testing) or 
components thereof. When a call is received, the WPS uses a Call Record 
Form to record information about the call, including the name of the 
company or organization, the address, phone number, and the number of 
employees. Each caller is advised that their responses are completely 
voluntary, and that full and complete consultation will be provided by 
the WPS whether or not the caller agrees to answer any question. To 
determine if the caller is representing an employer or other 
organization that is seeking assistance in dealing with substance abuse 
in the workplace, each caller is asked for his/her position in the 
company/organization and the basis for the call. In the course of the 
call, the WPS will try to identify the following information: basis or 
reason for the call (i.e., crisis, compliance with State or Federal 
requirements, or just wants to implement a prevention program or 
initiative); nature of assistance requested; number of employees and 
whether the business has multiple locations; and the industry 
represented by the caller (e.g., mining, construction, etc.). Finally, 
a note is made on the Call Record Form about what specific type(s) of 
technical assistance was given.
    Callers to the Helpline may not, for a variety of reasons, contact 
the Helpline to describe any successes or failures they are having in 
implementing any prevention initiatives discussed with the Helpline 
staff. In addition, CSAP wants to know if the Helpline service is 
working as intended. Accordingly, the Helpline staff contacts a sample 
of callers to discuss the caller's progress in taking action based on 
the Helpline consultation, and whether or not they were satisfied with 
the Helpline service. Callers are told the reasons for the call and 
that their responses to questions are completely voluntary. If the 
caller is willing to participate, they are asked about the actions, if 
any, they took as a result of the consultation with the Helpline and if 
there were any obstacles to taking the desired action, such as 
resistance from employees and lack of time. The callers are also asked 
several questions to help determine if the consultation was useful and 
if the Helpline staff was helpful, and whether or not they would refer 
others to the Helpline. The annual average burden associated with the 
Helpline Call Record and Followup Survey are summarized below.

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                                                                                      Burden/
                      Form                           Number of      Responses/       response      Total burden
                                                     responses      respondent        (hrs.)          (hrs.)
----------------------------------------------------------------------------------------------------------------
Call Record Form................................           4,200               1            .250           1,050
Followup Survey.................................             960               1            .167             160
                                                 ---------------------------------------------------------------
    Total.......................................           4,200  ..............  ..............           1,210
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[[Page 91]]

    Written comments and recommendations concerning the proposed 
information collection should be sent within 30 days of this notice to: 
Lauren Wittenberg, Human Resources and Housing Branch, Office of 
Management and Budget, New Executive Office Building, Room 10235, 
Washington, DC 20503.

    Dated: December 20, 2001.
Richard Kopanda,
Executive Officer, SAMHSA.
[FR Doc. 01-32172 Filed 12-31-01; 8:45 am]
BILLING CODE 4162-20-P
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