<PAGE>
     AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON MARCH 17, 1997
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                       SECURITIES AND EXCHANGE COMMISSION
 
                             WASHINGTON, D.C. 20549
 
                            ------------------------
 
                                   FORM 10-K
 
(MARK ONE):
 
/X/  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE
    ACT OF 1934
 
                  FOR THE FISCAL YEAR ENDED DECEMBER 31, 1996
 
                                       OR
 
/ /  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES AND
    EXCHANGE ACT OF 1934
 
                        COMMISSION FILE NUMBER: 0-22334
 
                            ------------------------
 
                       LODGENET ENTERTAINMENT CORPORATION
 
             (Exact name of Registrant as specified in its charter)
 
<TABLE>
<S>                    <C>
      DELAWARE              46-0371161
      (State of          (I.R.S. Employer
   Incorporation)         Identification
                              Number)
</TABLE>
 
             808 WEST AVENUE NORTH, SIOUX FALLS, SOUTH DAKOTA 57104
 
               (Address of Principal Executive Offices)(Zip Code)
 
       (605)330-1330 (Registrant's telephone number, including area code)
 
Securities registered pursuant to Section 12(b) of the Act: NONE.
 
Securities registered pursuant to Section 12(g) of the Act: COMMON STOCK, $.01
PAR VALUE.
 
   
       Indicate by check mark whether the Registrant (1) has filed all reports
       required to be filed by Section 13 or 15(d) of the Securities Exchange
       Act of 1934 during the preceding 12 months (or for such shorter period
       that the Registrant was required to file such reports), and (2) has been
       subject to such filing requirements for the past 90 days. Yes _X_ No
       ____.
    
 
       Indicate by check mark if disclosure of delinquent filers pursuant to
       Item 405 of Regulation S-K is not contained herein, and will not be
       contained, to the best of Registrant's knowledge, in definitive proxy or
       information statements incorporated by reference in Part III of the Form
       10-K or any amendment to this Form 10-K. / /
 
As of March 12, 1997, the aggregate market value of the common stock held by
non-affiliates of the Registrant was approximately $136 million.The number of
shares of common stock of the Registrant outstanding as of March 12, 1997 was
11,208,369.
 
DOCUMENTS INCORPORATED BY REFERENCE--Part III of this From 10-K is incorporated
by reference from Registrant's definitive proxy statement for the 1997 Annual
Meeting of Stockholders which will be filed within 120 days of the fiscal year
ended December 31, 1996.
 
This Report contains a total of 62 pages, excluding exhibits. The exhibit index
appears on page 39.
 
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<PAGE>
                                     PART I
 
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
 
    CERTAIN STATEMENTS IN THIS ANNUAL REPORT ON FORM 10-K, INCLUDING, WITHOUT
LIMITATION, STATEMENTS IN ITEM 1, INCLUDING CERTAIN STATEMENTS UNDER THE
HEADINGS "OVERVIEW", "BUSINESS STRATEGY", "STRATEGIC INITIATIVES", "SERVICES AND
PRODUCTS", "OPERATIONS", "COMPETITION" AND "REGULATION", IN ITEM 3 UNDER THE
HEADING "LEGAL PROCEEDINGS", AND IN ITEM 7 UNDER THE HEADING "MANAGEMENT'S
DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS,"
CONSTITUTE "FORWARD-LOOKING STATEMENTS" WITHIN THE MEANING OF THE SECURITIES ACT
OF 1933, AS AMENDED, AND THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED. WHEN
USED IN THIS ANNUAL REPORT, THE WORDS "EXPECTS," "ANTICIPATES," "ESTIMATES,"
"BELIEVES," "NO ASSURANCE" AND SIMILAR EXPRESSIONS ARE INTENDED TO IDENTIFY SUCH
FORWARD-LOOKING STATEMENTS. SUCH FORWARD-LOOKING STATEMENTS INVOLVE KNOWN AND
UNKNOWN RISKS, UNCERTAINTIES AND OTHER FACTORS, WHICH MAY CAUSE THE COMPANY'S
ACTUAL RESULTS, PERFORMANCE OR ACHIEVEMENTS TO BE MATERIALLY DIFFERENT FROM ANY
FUTURE RESULTS, PERFORMANCE OR ACHIEVEMENTS EXPRESSED OR IMPLIED BY SUCH
FORWARD-LOOKING STATEMENTS. IN ADDITION TO THE RISKS AND UNCERTAINTIES DISCUSSED
IN THE FOREGOING SECTIONS, SUCH FACTORS INCLUDE, AMONG OTHERS, THE FOLLOWING:
THE IMPACT OF COMPETITION AND CHANGES TO THE COMPETITIVE ENVIRONMENT FOR THE
COMPANY'S PRODUCTS AND SERVICES, CHANGES IN TECHNOLOGY, RELIANCE ON STRATEGIC
PARTNERS, UNCERTAINTY OF LITIGATION, CHANGES IN GOVERNMENT REGULATION AND OTHER
FACTORS DETAILED, FROM TIME TO TIME, IN THE COMPANY'S FILINGS WITH THE
SECURITIES AND EXCHANGE COMMISSION. THESE FORWARD-LOOKING STATEMENTS SPEAK ONLY
AS OF THE DATE OF THIS ANNUAL REPORT. THE COMPANY EXPRESSLY DISCLAIMS ANY
OBLIGATION OR UNDERTAKING TO RELEASE PUBLICLY ANY UPDATES OR REVISIONS TO ANY
FORWARD-LOOKING STATEMENTS CONTAINED HEREIN TO REFLECT ANY CHANGE IN THE
COMPANY'S EXPECTATIONS WITH REGARD THERETO OR ANY CHANGE IN EVENTS, CONDITIONS
OR CIRCUMSTANCES ON WHICH ANY SUCH STATEMENT IS BASED.
 
ITEM 1--BUSINESS
 
OVERVIEW
 
    LodgeNet provides video on-demand, network-based video games, cable
television programming and other interactive entertainment and information
services to the lodging and multi-family dwelling unit ("MDU") markets utilizing
its proprietary broadband local area network ("B-LAN"-SM- ) system architecture.
Through its rapid growth, the Company has become the second largest provider of
such services to the lodging market (based on total rooms served), currently
serving over 516,000 rooms in over 3,400 hotel properties throughout the United
States and Canada. In January 1996, the Company formed ResNet Communications,
Inc. ("ResNet") to extend its B-LAN-SM- system architecture and operational
expertise into the MDU market. In October 1996, TCI Satellite MDU, Inc. ("TCI
Satellite"), an affiliate of Tele-Communications, Inc. ("TCI"), agreed to invest
up to $40 million in ResNet in exchange for up to a 36.99% interest in ResNet
and agreed to provide ResNet with long-term access to the digital DBS signals
provided by TCI Satellite for the MDU market on a nationwide basis.
 
    LodgeNet and ResNet generally operate under exclusive long-term contracts in
the lodging and MDU markets. The Company's lodging guest pay contracts typically
have terms of 5 to 7 years and ResNet's MDU contracts are expected to have terms
of 8 to 12 years. The exclusive nature of these contracts allows the Company to
estimate, based on certain operating assumptions, future revenues, cash flows
and rates of return related to the contracts prior to making a capital
investment decision.
 
    The Company has experienced substantial growth in the number of guest pay
rooms served, total revenue and earnings before interest, taxes, depreciation
and amortization ("EBITDA"). From 1991 through 1996, guest pay rooms served
increased from 73,415 to 400,245, revenues increased from $19.6 million to $97.7
million, and EBITDA increased from $2.9 million to $24.7 million.
 
    LODGING SERVICES.  The Company provides its services in the lodging market
to corporate-managed hotel chains such as ITT Sheraton, The Ritz-Carlton
Company, Harrah's Casino Hotels, Delta Hotels and Resorts, Outrigger, La Quinta
Inns, Red Roof Inns and Budgetel Inns, as well as many individual
 
                                       1
<PAGE>
properties flying the Marriott, Holiday Inn, Hilton, Inter-Continental, Prince,
Radisson, Westin, Doubletree, Embassy Suites, and other flags. The lodging
market in the United States comprises approximately 3.4 million rooms. The
Company believes that approximately 1.9 million of these rooms are located in
the Company's target market of hotels having more than 100 rooms. The Company
provides its services under exclusive, long-term contracts throughout the United
States and Canada, and in other select countries through licensing arrangements
with strategic partners. The average remaining life of the Company's existing
guest pay contracts is over four years, with less than 7% of these contracts due
to expire before 1998.
 
    In the lodging market, the Company's services include Guest Scheduled-SM-
on-demand movies, network-based Super Nintendo-Registered Trademark- video
games, PRIMESTAR digital-Registered Trademark- satellite-delivered basic and
premium cable television programming, and other interactive entertainment and
information services. On-demand services enable a guest to purchase and start a
movie on-demand, rather than restricting the guest to a predetermined start
time. Video games can be started on-demand by a hotel guest who is charged an
hourly rate for play time. Free-to-guest services typically involve a customized
package of basic and premium cable television programming which the hotel
purchases from the Company and provides at no charge to guests. Other services,
which are typically provided at no charge to the guest, include guest surveys,
folio review and video checkout. The Company is able to offer its interactive
services by virtue of the high-speed, two-way digital communications design of
its proprietary B-LAN-SM- system architecture. The Company's open-architecture,
UNIX-based platform enables the Company to upgrade system software to support
the introduction of new services or integrate new technologies as they become
commercially available and economically viable.
 
    The Company believes it is a leader in providing innovative products and
services to the lodging industry. The Company believes that it was the first in
the lodging market to install network-based interactive video games, the first
to install in-room printers for video checkout and other applications, and the
first to utilize a Video Room Card-SM- (an image-based menu and purchasing
protocol, utilizing pictures and graphics to replace the simple text menus
traditionally utilized by its competitors). In 1995, LodgeNet redesigned its
interactive system, enabling the Company to deliver what it believes is the
first cost-effective system for on-demand movies and network-based video games
to mid-size hotels of 100 to 150 rooms, a market segment the Company believes
has been historically underserved by guest pay providers. The Company believes
that the scalability and advanced features of its redesigned system for mid-size
hotels were principal factors in the recent awarding by La Quinta Inns of its
over 30,000-room account, Red Roof Inns of its over 27,000-room account and
Budgetel Inns of its over 8,000-room account to the Company over other
competitors. The Company believes that the mid-size hotel segment represents a
large and attractive market for the Company's services that will generate
financial returns similar to those achieved by the Company in larger
full-service hotels. In April 1996, the Company entered into an agreement with
PRIMESTAR Partners L.P. ("PRIMESTAR") pursuant to which the Company was
appointed as the exclusive third-party provider (other than the partners in
PRIMESTAR and their affiliated distributors) of the
PRIMESTAR-Registered Trademark- DBS signal to the lodging industry. This
arrangement enables the Company to provide free-to-guest, digital
satellite-delivered cable television programming to a broader segment of the
lodging industry than can be cost-effectively served with traditional C-band
satellite systems. Since February 1997, the Company has been testing an Internet
browser at a hotel property that enables the hotel guest to access and navigate
the World Wide Web from any guest room television in the hotel, and the Company
intends to install and test the Internet browser at additional hotels over the
next several months.
 
    MULTI-FAMILY RESIDENTIAL SERVICES.  The Company views the MDU market as
attractive due to: (i) the large market size; (ii) the portability to this
market of the Company's B-LAN-SM- system architecture and operating expertise
developed for the lodging market; (iii) the favorable regulatory environment
available to operators such as ResNet who qualify as "private cable" operators
under applicable federal regulations (including the absence of franchise
requirements, "must-carry" obligations and rate regulations applicable
 
                                       2
<PAGE>
to traditional franchised cable operators); and (iv) the exclusive long-term
contracts that have customarily been available in the MDU market.
 
    The Company believes it is well positioned to pursue the large MDU private
cable market with its proprietary B-LAN-SM- system architecture and the ability
to offer the DBS signals provided by TCI Satellite on a nationwide basis. The
Company believes there are approximately 6 million multi-family residential
units in the United States that are located in apartment complexes having more
than 200 units, the Company's primary market, which represents a market more
than three times as large as the Company's traditional lodging market. The
Company believes that its proprietary B-LAN system architecture enables ResNet
to offer a differentiated and cost effective solution for the video service
needs of property owners and their tenants. In addition, the Company believes
that its existing nationwide installation and field service organization enables
ResNet to operate effectively throughout the United States wherever MDU
contracts may be obtained, which the Company believes is a significant strategic
advantage for ResNet over local satellite master antenna television ("SMATV")
and franchised cable operators in addressing the needs of large multi-state
property portfolios.
 
    ResNet's video service agreement with each property owner grants ResNet the
exclusive right and access on a long-term basis to provide video services to
tenants of the MDU complex, in return for which the owner receives a monthly
commission based on revenues. These agreements generally prohibit the property
owner from installing or marketing an alternative video system and prohibit the
owner from allowing tenants to install an antenna, satellite or microwave dish
on the exterior of the building.
 
    ResNet's private cable television system has the capacity to deliver over
100 channels, although the Company expects that the typical system will deliver
35 to 50 channels of basic and premium programming, depending principally upon
the size of the property, the length of the contract and local competitive
considerations. ResNet may elect to provide approximately 10 to 35 additional
channels for scheduled pay-per-view, video on-demand, and other interactive
services, such as Internet access. ResNet intends to tailor the programming
lineup at each multi-family residential complex, based on the particular
demographic profile of that complex. ResNet's private cable television system is
based on the proprietary B-LAN-SM- system architecture deployed by the Company
in the lodging market and will utilize the DBS signal provided by TCI Satellite
nationwide. ResNet's access to TCI Satellite's digital Ku-band technology
provides it with a more capable and cost-effective system than the C-band
systems generally used by most SMATV cable operators. ResNet's private cable
television system also utilizes addressable interdiction technology, enabling
ResNet to remotely initiate, modify or terminate service, prevent signal theft
and respond to many other service needs.
 
    In February 1996, ResNet entered into an agreement with GE Capital-ResCom,
L.P. ("GE ResCom"), an affiliate of General Electric Co. and a provider of
private telephony services to MDUs, pursuant to which GE ResCom was appointed
the exclusive sales and marketing agent for ResNet in the MDU market. Pursuant
to the terms of the agreement, ResNet was prohibited from selling, marketing or
providing video services in the MDU market other than to customers obtained by
GE ResCom. Subject to the terms of the agreement, GE ResCom was required to
provide ResNet contracts for a minimum of 200,000 passings by January 31, 1998,
including 70,000 passings by January 31, 1997, such contracts to have an average
term of not less than ten years. At January 31, 1997, ResNet had contracts
covering approximately 3,225 passings, less than the required benchmark under
its agreement. Pursuant to the terms of ResNet's agreement with GE ResCom,
ResNet will now be able to independently market and provide its services
directly to large property portfolios, property management companies, and owners
of MDU properties and pursue other available opportunities in the MDU market
(whereas previously it had been restricted contractually from doing so).
 
    On March 6, 1997, in connection with a reevaluation of its business plan, GE
ResCom entered into an agreement with Shared Technologies Fairchild, Inc.
("STF"), one of the nation's larger providers of private telephony services to
commercial office buildings. GE ResCom has advised the Company that its revised
 
                                       3
<PAGE>
business plan calls for the formation of a new venture ("ResCom"), to be managed
by STF, that will continue the business of GE ResCom and in which GE Capital and
STF will hold significant equity interests. The restructuring of ResCom is
subject to certain consents, including the successful transition of GE ResCom's
portfolio of telephony contracts. There can be no assurance that ResCom will be
successfully restructured or that, if restructured, that the Company and ResNet
will be able to continue their contractual relationship with ResCom on terms
similar to the existing video services agreement or otherwise on mutually
acceptable terms.
 
    ResNet intends to grow its business by (i) taking over the management and
control of the sales and marketing of its unique B-LAN-SM- solution and customer
service capabilities to large multi-state MDU property portfolios, property
owners and property managers, and (ii) considering selected acquisitions of
private cable operations where the expected return on capital meets ResNet's
investment criteria.
 
    The Company's predecessor commenced business in 1980 as Satellite Movie
Company, incorporated as a South Dakota corporation in February 1983 and changed
its name to LodgeNet Entertainment Corporation in September 1991. On October 13,
1993, LodgeNet Entertainment Corporation changed its state of incorporation from
South Dakota to Delaware by merging with and into the Company, its newly-formed
Delaware subsidiary, which then adopted the LodgeNet name. Interested persons
may access additional information concerning the Company and ResNet through the
Company's Web Site at: HTTP:// WWW.LODGENET.COM.
 
BUSINESS STRATEGY
 
    The Company's business strategy is to: (i) continue to expand its lodging
industry base of guest pay and free-to-guest rooms; (ii) expand into the MDU
private cable television market; (iii) maximize the revenue generated per
lodging room or residential unit served by exploiting new revenue opportunities;
(iv) extend the application of the Company's proprietary B-LAN-SM- system
architecture and operating expertise to new markets; and (v) enhance financial
performance by increasing operating margins and reducing the average capital
invested per new unit installed.
 
    EXPANDING THE COMPANY'S LODGING INDUSTRY FRANCHISE.  The Company believes
that there are substantial opportunities for continued domestic growth in an
estimated pool of over 1.9 million rooms located in hotels having more than 100
rooms (from the approximately 3.4 million guest rooms industry-wide), of which
the Company estimates approximately 500,000 are either served by the Company's
competitors under contracts due to expire before the end of 1997 or are
presently unserved by any movie system vendor. The Company's marketing plan is
to capitalize on the strength of its innovative product offerings, deliverable
by virtue of the high-speed, two-way digital communications design of its
scalable proprietary B-LAN-SM- system architecture, together with its expertise
in installation, programming, technical support and customer service.
 
    Internationally, the Company is expanding into selected countries in the Far
East, South America, Central America and other regions through licensing
agreements with established partners in these countries. Under these agreements,
the Company generally sells equipment at cost plus an agreed markup and receives
a royalty based on gross revenues. The Company believes there are additional
opportunities to enter into international strategic alliances in other regions
to exploit further the Company's proprietary B-LAN-SM- system architecture and
multimedia capabilities.
 
    EXPANDING INTO THE MULTI-FAMILY RESIDENTIAL MARKET.  The Company believes
there are substantial opportunities to provide its services in the MDU market.
The Company believes there are approximately 6 million multi-family residential
units located in apartment complexes having more than 200 units, the Company's
primary market. This represents a market that is more than three times the size
of the Company's target lodging market.
 
                                       4
<PAGE>
    MAXIMIZING REVENUE PER UNIT.  In addition to increasing and expanding its
installed customer base, the Company also seeks to maximize the revenue
generated by each of its installed guest rooms and apartment units. In
furtherance of this strategy, the Company intends in the lodging market to
continue to install its interactive Guest Scheduled-SM- on-demand movie and
network-based Super Nintendo-Registered Trademark- video game system in all new
guest pay hotel rooms. From the Company's experience, rooms with this system
generate significantly more revenue and gross profit than comparable rooms
having only the scheduled format which allows guests to watch movies only at
predetermined times. The Company's current installed guest pay base of over
400,000 rooms hosts more than 90 million guests each year (based on current
average hotel occupancy and length-of-stay data). The Company believes there may
be significant opportunities to generate revenues from third-party providers of
content and services who would pay the Company for access to its valuable
consumer base, as well as from usage fees charged to the guests who utilize such
services. Since February 1997, the Company has been testing an Internet browser
at a hotel property that enables the hotel guest to access and navigate the
World Wide Web from any guest room television in the hotel, and the Company
intends to install and test the Internet browser at additional hotels over the
next several months. The Company is reviewing other new services, such as
advertiser-supported visitor information for specific cities, as well as
"advertorials" and other "push media" strategies to deliver targeted product or
service information directly to the consumer. The Company is evaluating these
and other opportunities as well as appropriate business models that would enable
the Company to maximize the return on its investment in these activities.
 
    EXPANDING INTO NEW MARKETS.  The Company seeks to extend the application of
its proprietary B-LAN-SM- system architecture, products and services to an
increasingly broad range of property sizes and types. In addition to the
mid-size hotel, international lodging and multi-family residential markets,
other future potential markets may include hospitals, single-family residences,
cruise ships and educational institutions, among others.
 
    ENHANCING FINANCIAL PERFORMANCE.  Complementing the Company's growth
objective is its ongoing goal to enhance financial performance. The Company
seeks to increase its operating margins by reducing direct and overhead
expenses, as measured on a percentage of revenue and on a per-installed unit
basis. As a result of its efforts, the Company has experienced increasing EBITDA
margins during the past three years as it has reduced per-room operating costs
and leveraged its infrastructure over a larger base of installed rooms.
Additionally, the Company will continue its program to reduce the average
capital invested per new unit, thereby increasing its return on investment. As a
result of engineering efforts to reduce the cost of its system, increased
installation efficiencies and the ability of the Company to negotiate guest pay
contracts under which hotels are sharing a greater percentage of the cost of
installing televisions, the Company's average investment per new guest pay room
decreased approximately 17% during 1996 from approximately $450 in 1995 to
approximately $375 in 1996.
 
STRATEGIC INITIATIVES
 
    The Company has recently implemented the following strategic initiatives to
further its goal of creating a more diversified revenue base.
 
    EXPANSION INTO THE RESIDENTIAL MARKET.  The Company believes it is well
positioned with its proprietary B-LAN-SM- system architecture and nationwide
field service organization to pursue the promising MDU private cable market, a
potential market that is over three times larger than the Company's targeted
lodging market. The Company believes its existing nationwide installation and
field service organization enables ResNet to operate effectively throughout the
United States wherever its sales force may obtain MDU contracts. For large
multi-state MDU portfolios, this capability represents a significant strategic
advantage over franchised cable operators which are limited to their designated
service area and other private cable operators, the majority of which operate on
a more limited regional or local basis.
 
                                       5
<PAGE>
    On October 21, 1996, the Company and ResNet entered into agreements with TCI
Satellite pursuant to which TCI Satellite acquired a 4.99% interest in ResNet
for $5.4 million (the "Stock Payment") and agreed to provide ResNet with
long-term access to a DBS signal on a nationwide basis. In addition, TCI
Satellite agreed to advance ResNet up to $34.6 million to purchase certain DBS
reception equipment pursuant to a subordinated convertible term loan agreement
(the "TCI Convertible Note"). ResNet has delivered to TCI Satellite an initial
purchase order for equipment in an amount equal to the Stock Payment. The TCI
Convertible Note has a five year term (subject to a one year extension at the
option of ResNet), is non-recourse to the Company and is payable solely in
shares of ResNet's common stock. Subject to certain vesting provisions, the TCI
Convertible Note is subject to mandatory conversion into up to an additional 32%
interest in ResNet at such time as conversion is not restricted by Federal
Communication Commission ("FCC") regulations (as described below). As part of
the transaction, TCI Satellite was granted an option (the "TCI Option"),
exercisable after three years, to acquire an additional 13.01% interest in
ResNet for a purchase price equal to the fair market value of such shares at the
time of exercise. ResNet and TCI Satellite also agreed to rights of first
refusal on the sale of any interest in ResNet and to certain standstill
provisions that, among other things, prohibit TCI Satellite from acquiring more
than 10% of the Company's outstanding common stock or participating in any
effort to influence or control the Company's management or Board of Directors.
 
    Under current interpretations of FCC regulations relating to restrictions on
cross-ownership of franchised cable and SMATV operations, TCI Satellite may be
prevented from holding 5% or more of ResNet's capital stock and consequently
could not exercise the conversion and purchase rights under the TCI Convertible
Note and the TCI Option. TCI Satellite is required to convert the loan into
ResNet common stock at such time as conversion would not violate the
aforementioned FCC restrictions. Upon the maturity date of the loan, if TCI
Satellite has been prevented from converting the loan or exercising the option
in full due to such FCC restrictions, the unconverted portion of the TCI
Convertible Note and the TCI Option will be canceled and replaced with newly
issued warrants to acquire a like number of ResNet shares. The exercise price of
the warrants for the shares issuable upon conversion of the loan will be de
minimis, because ResNet will already have received the funds pursuant to the
loan, and the purchase price of the warrants for the option shares will be
equivalent to the exercise price under such option agreement.
 
    PRIMESTAR AGREEMENT.  In April 1996, the Company and PRIMESTAR entered into
an agreement appointing the Company as the exclusive third party provider (other
than the partners in PRIMESTAR and their affiliated distributors) of the
PRIMESTAR DBS signal to the lodging industry. PRIMESTAR is a consortium of the
nation's largest cable companies, including TCI, Time-Warner Cable, Comcast
Cable, Continental Cablevision, Cox Cable Communications and GE-Americom
Communications. The Company expects that the alliance, bringing together
PRIMESTAR's digital satellite technology and the Company's programming and
marketing expertise, will provide the Company with a technologically superior
and more flexible service, and extend the market for free-to-guest systems to a
much broader segment of the lodging industry than can be served cost-effectively
with traditional C-band satellite systems. The Company markets the "PRIMESTAR by
LodgeNet" service as a complement to its interactive guest pay systems and on a
stand-alone basis to hotels not served by the Company's guest pay system.
 
    EXPANSION INTO MID-SIZE HOTEL MARKET.  In addition to the large hotel
market, which traditionally has been the segment subject to the most competition
for guest pay services, the Company is now targeting mid-size hotels of 100 to
150 rooms as part of its marketing strategy. The Company believes that this
market segment, which the Company estimates contains over 500,000 rooms, has not
been broadly served by the guest pay industry because of certain diseconomies of
scale resulting from the smaller average property size. In 1995, the Company
redesigned and modified its B-LAN-SM- system architecture to permit the delivery
of on-demand movies and network-based Super Nintendo video games more
cost-effectively to mid-size hotels. The Company believes that its ability to
deliver this full array of services (in contrast to competing systems that do
not offer network-based video games and require the guest to take the extra
 
                                       6
<PAGE>
step of ordering the movie purchase by telephone) and the scalability of its
system for mid-size hotels, were significant factors in the recent awarding by
La Quinta Inns of its over 30,000-room account, Red Roof Inns of its over
27,000-room account and Budgetel Inns of its over 8,000-room account to the
Company over other competitors. The Company believes that the mid-size hotel
segment represents a large and attractive new market for the Company's services
and expects that its scalable B-LAN-SM- system architecture will allow it to
generate financial returns similar to those achieved by the Company in larger
full-service hotels.
 
    "INTERNET AND OTHER INTERACTIVE SERVICES."  The Company is continuing the
development and implementation of Internet and other interactive services
deliverable over the Company's B-LAN system, accessible by the hotel guest
through the in-room television, designed to bring consumers together
electronically with providers of merchandising and information services. The
Company believes there may be significant opportunities to generate revenues
from third-party providers of content and services who would pay the Company for
access to its valuable consumer base, as well as from usage fees charged to the
guests who utilize such services. The Company recently completed beta testing of
an interactive, on-screen merchandising service at two hotels in New York City.
Since February 1997, the Company has been testing an Internet browser at a hotel
property that enables the hotel guest to access and navigate the World Wide Web
from any guest room television in the hotel, and the Company intends to install
and test the Internet browser at additional hotels over the next several months.
The Company is reviewing other new services, such as advertiser-supported
visitor information for specific cities, as well as "advertorials" and other
"push media" strategies to deliver targeted product or service information
directly to the consumer. The Company is evaluating these and other
opportunities as well as appropriate business models that would enable the
Company to maximize the return on its investment in these activities.
 
MARKETS AND CUSTOMERS
 
    LODGING MARKET.  The lodging market in the United States comprises
approximately 3.4 million hotel rooms. Guest pay services were introduced in the
lodging market in the early 1970s and have since become a standard amenity
offered by many hotels to their guests. Virtually all hotels offer free-to-guest
services as well. In 1986, certain hotels began offering their guests limited
interactive services and in 1991, on-demand movies became available. Guest pay
services are attractive to hotel operators because they provide an additional
amenity for their guests as well as incremental revenue.
 
    LARGE HOTEL MARKET.  The Company's primary market for guest pay services has
been large hotels with over 150 rooms located in metropolitan areas in the U.S.
and Canada, and the Company estimates that this market segment contains
approximately 1.3 million rooms. The Company currently provides its services to
large hotels that are generally part of chains such as ITT Sheraton, The
Ritz-Carlton Hotel Company, Harrah's Casino Hotels, Delta Hotels and Resorts,
Outrigger, Holiday Inn, Inter-Continental, Embassy Suites, Prince, Radisson,
Westin, Hilton and Marriott. No single contract represented greater than 10% of
the Company's combined guest pay and free-to-guest revenues for the twelve
months ended December 31, 1996.
 
    MID-SIZE HOTEL MARKET.  The Company is also now targeting mid-size hotels of
100 to 150 rooms as part of its guest pay marketing strategy. The Company
believes that this market segment, which the Company estimates contains over
500,000 rooms, has not been broadly served by the guest pay industry because of
certain diseconomies of scale resulting from the smaller average property size.
In 1995, LodgeNet redesigned its interactive system, enabling the Company to
deliver on-demand movies and network-based video games more cost-effectively to
mid-size hotels. The Company believes that the mid-size hotel segment represents
a large and attractive new market for the Company's services and expects that
its scalable B-LAN-SM- system architecture will allow it to generate financial
returns similar to those achieved by the Company in the large hotel market.
 
                                       7
<PAGE>
    FREE-TO-GUEST MARKET.  Almost all of the approximately 3.4 million hotel
rooms in the United States are served by some form of free-to-guest television
service. Free-to-guest television typically involves a package of basic and
premium programming which the hotel purchases and provides at no charge to its
guests. These services can be purchased on a stand-alone basis or as part of a
package which includes guest pay services. Historically, only hotels with more
than 100 rooms could generally justify the expense of buying or leasing the
large C-band satellite dish required to receive satellite-delivered,
free-to-guest services. Smaller hotels who wanted to offer free-to-guest
services generally purchased the service from local cable operators. The
Company's agreement with PRIMESTAR allows LodgeNet to provide digital
satellite-delivered free-to-guest television programming on a cost-effective
basis to hotels with as few as 50 rooms.
 
    MULTI-FAMILY RESIDENTIAL MARKET.  The Company believes that there are
substantial opportunities for growth in the multi-family residential market. The
Company believes there are approximately 26,000 apartment complexes having more
than 200 units, with an aggregate of approximately 6 million multi-family
residential units, in the 70 largest metropolitan areas in the United States.
This represents a market that is more than three times the size of the Company's
target lodging market. The Company's agreement with TCI Satellite will
facilitate the expansion into this market by providing ResNet with DBS equipment
and access to a DBS signal nationwide.
 
SERVICES AND PRODUCTS
 
    GUEST PAY SERVICES.  The Company's primary source of revenue is providing
in-room, interactive television services to the lodging industry, for which the
hotel guest pays on a per-view or per-play basis. The high-speed, two-way
digital communications design of the Company's proprietary B-LAN-SM- system
architecture enables the Company to provide sophisticated interactive features
such as on-demand movies, network-based Super Nintendo video games, and a
variety of other interactive services, such as folio review, video checkout,
in-room printers, guest surveying, advertising and merchandising services.
 
    Guest pay services include in-room television viewing of recently released
major motion pictures and independent films for which a hotel guest pays on a
per-view basis. The Company's Guest Scheduled-SM- interactive video-on-demand
service, which is provided in approximately 90% of the Company's guest pay
rooms, allows a guest to choose from an expanded menu of video selections and
individually start the selected video at the guest's convenience rather than
restricting the guest to a predetermined start time. It has been the Company's
experience that rooms having the on-demand format generate significantly greater
movie revenues than comparable rooms having only the pre-scheduled format. As of
December 31, 1996, the Company served over 400,000 guest pay rooms, of which
nearly 359,000, or approximately 90%, featured the Company's interactive
on-demand system. The Company's original scheduled guest pay service, which is
provided in approximately 10% of the Company's guest pay rooms, offers guests a
choice of up to nine movie titles shown at predetermined times, offering a new
film approximately every half hour. The Company continuously monitors guests'
entertainment selections and adjusts its programming to respond to viewing
patterns. The system also enables hotel owners to broadcast informational and
promotional messages and to monitor room availability.
 
    In May 1993, the Company entered into a seven-year non-exclusive license
agreement with Nintendo to provide hotels with a network-based Super
Nintendo-Registered Trademark- video game playing system. Pursuant to this
agreement, Nintendo provides the Company with access to a minimum of ten popular
Super Nintendo-Registered Trademark- video games, which selection of games is
updated periodically, and the Company uses its proprietary high-speed B-LAN-SM-
system architecture to allow guests to play the video games over the hotel's
master antenna television system. Hotel guests are charged a fee based on the
amount of time they play the video games. Presently, the Company charges $5.95
per hour of play. The Company had over 322,900 rooms installed with the Super
Nintendo-Registered Trademark- system as of December 31, 1996.
 
                                       8
<PAGE>
    The revenue generated from the guest pay service is dependent upon three
factors at each location: (i) the occupancy rate at the property; (ii) the "buy
rate" or percentage of occupied rooms that buy movies or video games/information
services at the property; and (iii) the price of the movie, video game or
service. For example, a property installed with the Company's interactive system
with a 70% occupancy rate, a buy rate of 11.4% and an $8.95 movie price will
generate an average of $21.71 of gross movie revenue per installed room per
month, plus an average of $3.90 in additional gross revenues per month from
video games and information services (assuming 30.4 days per month), resulting
in total gross revenue per room per month of $25.61. Occupancy rates vary by
property based on the property's competitive position within its marketplace and
over time based on seasonal factors and general economic conditions. Buy rates
generally reflect the hotel's guest mix profile, the popularity of the motion
pictures available and the guests' other entertainment alternatives. Buy rates
also vary over time with general economic conditions. Movie price levels are
established by the Company and are set based on the guest mix profile at each
property and overall economic conditions. Currently, the Company's movie prices
are generally $7.95 or $8.95.
 
    The cost of installation varies depending on the size of the hotel property
and the configuration of the system being installed. The average installed cost
of a new on-demand guest pay room with interactive and video game services
capabilities, including the headend equipment and, in some cases, televisions,
is approximately $375 to $400 per room. In addition to hotel commissions and
royalties paid to movie studios, operating costs of the guest pay systems
include preview tapes, tape duplication, taxes, freight, insurance, personal
property taxes, maintenance and data line costs. The average cost to upgrade a
room from the original scheduled guest pay system to the on-demand system is
approximately $75 to $175 per room, depending on the size of the movie library
installed in the hotel, whether video games are provided and the configuration
of the headend computer and system hardware.
 
    FREE-TO-GUEST SERVICES.  In addition to guest pay services, the Company
provides television programming for which the hotel, rather than its guests,
pays the charges. Free-to-guest services allow a hotel to receive one or more
satellite-distributed programming channels via a satellite earth station, which
are then distributed to guest rooms over the hotel's existing master antenna
system.
 
    Traditionally, this service has required little capital expenditure by the
Company, since the earth station equipment either was provided independently by
the hotel or purchased or leased from the Company. For free-to-guest services,
the hotel pays the Company a fixed monthly charge per room for each programming
channel selected and provides these channels to its guests free of charge. The
Company generally charges $2.90 - $3.50 per room per month for each premium
channel and $.15 - $.85 per room per month for each non-premium channel. Premium
channels, such as HBO, Showtime and The Disney Channel, broadcast major motion
pictures and specialty programming, while non-premium channels, such as CNN,
ESPN and WTBS, broadcast news, sports and informational programs. Premium
programming suppliers typically contract only with cable companies and other
large volume subscribers, such as the Company, and will not generally provide
programming directly to individual hotel properties. The Company successfully
competes with local cable television operators by customizing packages of
programming to provide only those channels desired by the hotel subscriber,
which typically reduces the overall cost of the services provided.
 
    In April 1996, the Company and PRIMESTAR entered into an agreement to
provide digital satellite-delivered basic and premium television services to the
lodging industry. The alliance brings together PRIMESTAR's digital satellite
technology and the Company's programming and marketing expertise, will enable
the Company to offer the lodging industry a technologically superior and more
flexible service, and will extend the market for free-to-guest services to a
much broader segment of the lodging industry than can be served cost-effectively
with traditional C-band satellite systems. Pursuant to the agreement with
PRIMESTAR, the Company will pay PRIMESTAR a signal carriage fee for providing
access to the PRIMESTAR-Registered Trademark- signal. The agreement with
PRIMESTAR may be terminated by either party upon notice if certain cash flow
targets are not met during any two consecutive years. The Company is responsible
for the
 
                                       9
<PAGE>
installation and servicing of all equipment required by each lodging customer to
receive the PRIMESTAR-Registered Trademark- digital satellite-delivered signal.
Installations began in May 1996 and approximately 50,700 rooms at 329 hotel
properties had been installed through December 31, 1996. The Company intends to
sell or lease such equipment to its customers and is entitled to retain all
revenues associated with the sale, lease, installation and service of all such
PRIMESTAR-related equipment.
 
    MULTI-FAMILY RESIDENTIAL SERVICES.  ResNet's multi-family residential
private cable system has the capacity to deliver over 100 channels, although the
typical system will deliver approximately 35 to 50 channels of programming.
ResNet may elect to provide from approximately 10 to 35 additional channels for
scheduled pay-per-view, video on-demand and other interactive services, such as
Internet access. ResNet designs a specific programming lineup for each specific
multi-family residential complex, based on the particular demographic profile of
that complex. These systems include basic programming services, such as CNN,
ESPN, WTBS, TNT, The Discovery Channel and The Weather Channel, premium
programming, such as HBO and Showtime, plus additional channels which carry
local off-air stations, an electronic programming guide, a preview channel, and
a bulletin board channel. Delivery of private cable television services to
multi-family residential complexes involves technology similar to that used in
the Company's hotel systems. The hub of each multi-family residential system is
a headend, which will gather basic and premium cable television programming from
a variety of sources using a combination of the DBS signal provided by TCI
Satellite and off-air antennae and then redistribute these signals throughout
the apartment complex using the Company's proprietary B-LAN-SM- system
architecture.
 
    The Company estimates that the average installed cost per unit passed for
basic and premium cable television services will range from approximately $500
to $700. The Company estimates that the average cost per unit passed to add
scheduled pay-per-view movies and/or video on-demand movies to the basic cable
system will range from $30 to $155, depending on the system configuration and
the size of the movie library installed. The foregoing estimates of installation
costs are forward-looking in nature and actual costs could vary based on the
factors discussed elsewhere herein.
 
    ENTERTAINMENT HARDWARE.  The Company also sells and leases entertainment
hardware, including satellite earth stations, televisions and off-air signal
reception and processing equipment, to the lodging industry. The Company
believes that this service complements its goal of being a full-service provider
of in-room entertainment and information services to the lodging industry.
 
OPERATIONS
 
    CONTRACTS.  The Company provides guest pay services under contracts with
lodging properties that generally run for a term of five to seven years. Under
these contracts, the Company installs its system into the hotel free of charge
and retains ownership of all equipment utilized in providing the service.
Traditionally, the hotel provides and owns the television set; however, the
Company in some cases provides televisions incorporating the Company's
integrated guest pay terminal units to hotels which meet certain economic
criteria. The Company's contracts generally provide that the Company will be the
exclusive provider of in-room, scheduled pay-per-view or on-demand television
entertainment services to the hotels, permit the Company to set the movie price
and allow the Company to terminate the contract if the hotel is not meeting the
Company's economic criteria. The contracts also typically grant the Company a
right of first refusal regarding the provision of additional video related
services to the hotel. The hotels collect movie viewing charges from their
guests and retain a commission, generally equal to 10% to 15% of the total guest
pay revenue depending upon the size and profitability of the system. At the
scheduled expiration of a contract, the Company generally seeks to extend the
contract on substantially similar terms. The average remaining life of the
Company's current guest pay contracts is over four years, with less than 7% of
these contracts coming up for renewal before 1998.
 
    The Company typically enters into a separate contract with each hotel for
the services provided. The terms contained in the contracts with the
corporate-managed hotels in any one chain generally are
 
                                       10
<PAGE>
negotiated by that chain's corporate management, and the hotels subscribe at the
direction of corporate management. In the case of franchised hotels, the
contracts are generally negotiated separately with each hotel.
 
    ResNet enters into long-term exclusive right-of-entry contracts with
property owners and managers to provide cable television services to
multi-family residential complexes. The lengths of term of such contracts
generally run longer than those in the lodging industry. The form of agreement
to be entered into with each multi-family residential property grants ResNet the
right to provide cable television programming and other video services, such as
video on-demand, merchandising, and access to the Internet. The property owner
or manager typically receives a commission generally from 6% to 12% of
subscriber revenues, depending upon the penetration rate at a particular
property.
 
    TECHNOLOGY, PRODUCT DEVELOPMENT AND PATENTS.  The Company designs and
develops high quality interactive, multimedia entertainment and information
systems. Because such systems utilize an open architecture, UNIX-based platform
incorporating industry standard interfaces, the Company can upgrade system
software to support the introduction of new services or integrate new
technologies as they become economically viable. The Company's interactive
system incorporates the Company's scalable proprietary B-LAN-SM- system
architecture with commercially manufactured, readily available components and
hardware such as video cassette players, modulators and computers.
 
    The Company's B-LAN-SM- system architecture utilizes the Company's
proprietary high-speed, two-way digital communications design to process and
respond to keystroke commands from the viewer very rapidly. This capability
enables the Company to provide sophisticated interactive features such as
network-based Super Nintendo video games and on-demand movies, and a variety of
other interactive services such as folio review, video checkout, in-room
printers supporting video checkout and other applications, guest surveying,
advertising and shopping services. The Company recently completed beta testing
of an interactive, on-screen merchandising service at two hotels in New York
City. Since February 1997, the Company has been testing an Internet browser at a
hotel property that enables the hotel guest to access and navigate the World
Wide Web from any guest room television in the hotel, and the Company intends to
install and test the Internet browser at additional hotels over the next several
months.
 
    In the lodging industry, the Company's guest pay systems consist of
equipment located within the guest room connected via a local-area cable
distribution network to a headend located elsewhere in the hotel. Typical
in-room equipment includes a terminal unit, a hand-held remote control and a
video game controller. The in-room terminal unit may be integrated within the
television set or located behind or on top of the set. Movie programming
originates from video cassette players located within the headend rack and is
transmitted to individual rooms over the hotel's master antenna system. Video
game programs are downloaded into dedicated video game processors also located
within the headend rack. The guest's keystrokes are transmitted from the room to
the game processor using the Company's proprietary high-speed communications
infrastructure and the video signal produced by the game processor is
transmitted to the guest room over the hotel's master antenna system. Both movie
and video game starts are controlled automatically by the system computer. The
system computer also automatically records the purchase of a guest pay movie or
video game and reports billing data to the hotel's accounting system, which
automatically posts the charge to the guest's bill.
 
    Although the Company's products are compatible with all brands of
televisions, the Company has arrangements with Zenith Electronics Corporation,
Phillips Electronics and Sony Electronics, Inc., leading suppliers of
televisions to the lodging industry and other markets, who provide the Company
with commercial televisions into which the Company can integrate its
custom-designed circuit boards. The Company is also working with other
television manufacturers to integrate the Company's systems into their
commercial television sets. Integration eliminates the need for an external
terminal unit and costs less than an external unit of comparable utility.
 
                                       11
<PAGE>
    ResNet's private cable television systems serving the multi-family
residential market are based on the Company's scalable proprietary B-LAN-SM-
system architecture developed for the lodging market. ResNet's private cable
television system has the capacity to deliver over 100 channels, although ResNet
expects that the typical system will deliver 35 to 50 channels of basic and
premium programming, depending principally upon the size of the property, the
length of the contract and local competitive considerations. ResNet may elect to
provide from approximately 10 to 35 additional channels for scheduled
pay-per-view, video on-demand and other interactive services, such as Internet
access. ResNet's interactive cable television systems utilize the DBS signal
provided by TCI Satellite, off-air and/or microwave receiving antennas and
headend equipment which process and amplify the broadcast and cable television
programming signals. These signals are then transmitted to subscribers at the
property via the Company's B-LAN-SM- system architecture. The Company integrates
addressable interdiction jamming technology within its proprietary system.
Addressable interdiction enables the Company to control subscriber access to
premium channels and other enhanced services through a computer located
off-site. This capability eliminates the necessity of having to dispatch field
personnel to a property to initiate, modify or terminate service and eliminates
the costs associated with damage or loss of traditional set-top converters
located in the subscriber's premises. As a result, the relatively high rate of
subscriber turn-over in the multi-family residential market represents an
additional revenue stream for the Company to be generated from "activation" and
"new service" charges paid by subscribers.
 
    The Company designs its systems through its staff of approximately 85
software and hardware engineers and support personnel (as of December 31, 1996).
Development activities are oriented toward the continued enhancement and cost
reduction of the Company's system and the further development of additional
interactive, multimedia entertainment and information services, such as
advertising and shopping services.
 
    It is the Company's policy to apply for patents on those product designs
which management believes may be of significance to the Company. The Company
owns four United States patents, has received an official notice of allowance
from the U.S. Patent and Trademark Office ("USPTO") of its decision to grant
another patent to the Company, and has other applications for patents pending in
the USPTO dealing with various aspects of the Company's interactive multimedia
systems.
 
    The Company uses a number of registered and unregistered trademarks for its
products and services. The Company has applications for registration pending for
certain of the unregistered trademarks, and those trademarks for which the
Company has not sought registration are governed by common law and state unfair
competition laws. Because the Company believes that these trademarks are
significant to the Company's business, the Company has taken legal steps to
protect its trademarks in the past and intends to actively protect these
trademarks in the future. The Company believes that its trademarks are generally
well recognized by consumers of its products and are associated with a high
level of quality and value.
 
    SALES AND MARKETING.  The Company focuses its sales and marketing strategies
on acquiring new contracts from hotels and marketing the Company's guest pay,
video game and other interactive services to the hotel guest. The Company's
sales organization consisted of approximately 50 employees as of December 31,
1996, including national account representatives, who develop relationships with
national hotel franchise organizations and management groups, and regional sales
representatives who maintain relationships primarily with regional hotel
management and ownership organizations. The Company has established a separate
sales group responsible for sales and marketing of "PRIMESTAR by LodgeNet." The
Company markets its services and products to hotels by advertising in industry
trade publications, attending industry trade shows, direct marketing and
telemarketing. Sales activities are coordinated from the Company's headquarters.
 
    The Company markets its services to hotel guests by means of its Video Room
Card-SM-, on-screen graphics and by in-room tent cards which contain movie and
video game programming information that are placed near the television set and
highlight the feature film selections of the month. In-room marketing
 
                                       12
<PAGE>
advertisements are designed and produced by the Company's marketing department.
The system also generates a "Welcome Channel," which appears on-screen when the
television is turned on and describes the programming and interactive services
available through the Company's system.
 
    INSTALLATION AND SERVICE OPERATIONS.  The Company believes that high quality
and consistent systems support and maintenance are essential to competitive
success in its industry. The Company's installation and service organization
consists of approximately 300 installation and service personnel in
approximately 30 locations in the United States and Canada, as of December 31,
1996. The Company emphasizes the use of Company-employed installation and
service personnel, but also uses Company-trained subcontractors in areas where
there is not a sufficient concentration of Company-served hotels to warrant a
Company-employed service representative. Currently, the Company's in-house
installation and service organization has responsibility for approximately 80%
of the guest pay hotel rooms served by the Company. Service personnel are
responsible for systems maintenance and distribution and collection of video
cassettes. The Company's installation personnel prepare site surveys to
determine the type of equipment to be installed at each particular hotel,
install the Company's systems, train the hotel staff to operate the systems and
perform preliminary quality control tests.
 
    The Company maintains a toll-free customer support hot line,
Tech-Connect-SM-, which is monitored 24 hours a day by trained support
technicians. The on-line diagnostic capability of the Company's system enables
the Company to identify and resolve a majority of the reported system
malfunctions from the Company's service control center without visiting the
hotel property. When a service visit is required, the modular design of the
Company's systems permits installation and service personnel to replace
defective components at the hotel site.
 
    In the multi-family residential market, ResNet installation supervisors and
support personnel oversee and coordinate installation crews comprised of
experienced subcontractors. Initially, ResNet will utilize field service and
component assembly resources developed by the Company for the lodging industry.
 
    PROGRAMMING.  In the lodging market, the Company obtains non-exclusive
rights to show recently released major motion pictures from motion picture
studios pursuant to a master agreement with each studio. The license period and
percentage fee for each movie are negotiated separately, with the studio
receiving a percentage, generally ranging from 35% to 50%, of the Company's
gross revenue from the movie. For recently released motion pictures, the Company
typically obtains rights to exhibit the picture after the film has been in
theaters, but prior to its release to the home video market or exhibition on
cable television. Generally, studios make master video tapes of their movies
available for duplication sufficiently in advance of the release dates for the
lodging industry so that all of the Company's hotels can offer the movies as of
the first date they are available for exhibition. The Company obtains
independent films, most of which are non-rated and intended for mature
audiences, for a one-time flat fee that is nominal in relation to the licensing
fees paid for major motion pictures and which permits the Company to duplicate
the films as necessary to supply copies to its hotel sites. The Company
continuously monitors guests' entertainment selections and adjusts its
programming to respond to viewing patterns.
 
    The Company obtains its basic and premium cable television programming
pursuant to multi-year license agreements generally containing automatic renewal
provisions and pays its programming suppliers a fixed, monthly fee for each room
or subscriber receiving the service. Management believes that relations with the
programming suppliers are good and expects to renew these contracts as necessary
on competitive terms. The Company intends to tailor the programming lineup at
each multi-family residential complex based on the particular demographic
profile of that complex. Cable operators and multi-channel video programming
distributors such as ResNet, with certain exceptions, are prohibited from
carrying the signal of a commercial television broadcast station without the
broadcaster's "retransmission" consent. ResNet believes it can obtain all
necessary retransmission consents in its markets.
 
                                       13
<PAGE>
    As part of its transaction with TCI Satellite, ResNet entered into a
long-term signal availability agreement with TCI Satellite pursuant to which
ResNet will be granted nationwide access to a DBS signal, such signal to be the
same as that used by PRIMESTAR to transmit the PRIMESTAR-Registered Trademark-
programming service (the "PRIMESTAR Signal") or the signal of a substantially
comparable service. TCI Satellite is acting solely to make the DBS signal
available to ResNet and is not acting as a distributor of any programming
services to ResNet. ResNet must obtain its own rights, as described above, from
the applicable programmers to receive and distribute such service. TCI Satellite
has informed the Company that counsel for PRIMESTAR has advised TCI Satellite
that its rights to distribute the PRIMESTAR Signal to private cable systems,
such as ResNet, may conflict with the rights of PRIMESTAR under existing
agreements between PRIMESTAR and TCI Satellite (or its affiliates). TCI
Satellite has advised the Company that it believes that its transaction with
ResNet and similar transactions are permitted under its agreements, and TCI
Satellite has represented in its agreement with ResNet that it has all necessary
rights to enter into and perform its obligations thereunder. If TCI Satellite
were to lose its ability to make the PRIMESTAR Signal or a comparable signal
available to ResNet, TCI Satellite is obligated to reimburse ResNet for its
costs in obtaining a comparable digital signal from another source, including
the cost of replacement equipment if the new digital signal is not compatible
with ResNet's equipment.
 
    SYSTEMS PRODUCTION GROUP AND EQUIPMENT SUPPLIERS.  The Company contracts
directly with various electronics firms for the manufacture and assembly of its
systems hardware, the design of which is controlled by the Company. The Company
has found these suppliers to be dependable and able to meet delivery schedules
on time. The Company believes that, in the event of a termination of any of its
sources, with proper notification from the supplier, alternate suppliers could
be located without incurring significant costs or delays. Certain electronic
component parts used within the Company's products are available from a limited
number of suppliers and can be subject to temporary shortages because of general
economic conditions and the demand and supply for such component parts. If the
Company were to experience a shortage of any given electronic part, the Company
believes that alternative parts could be obtained or system design changes
implemented. In such event, the Company could experience a temporary reduction
in the rate of new room installations and/or an increase in the cost of such
installations. All other components of the Company's systems are standard
commercial products, such as video cassette players, modulators and amplifiers,
that are available from multiple sources.
 
    The headend electronics are assembled at the Company's facilities for
testing prior to shipping. The Company samples the room units at the supplier's
facilities periodically for reliability. Following assembly of head-end
equipment with a configuration designed specifically for a particular customer,
the system is shipped to the location, where it is installed by Company-employed
technicians or Company-trained subcontractors. The Company believes that its
anticipated growth can be accommodated through existing suppliers.
 
COMPETITION
 
    LODGING MARKET.  The Company is the second largest provider (by total number
of rooms served) of interactive and cable television services to the lodging
industry, currently serving over 516,000 installed hotel rooms. The Company
competes on a national scale primarily with On Command Corporation ("OCC"), the
successor corporation to the merger of SpectraVision, Inc. and On Command Video
Corporation, and on a regional basis with certain other smaller entities. Based
upon publicly available information, the Company estimates that OCC currently
serves approximately 900,000 hotel rooms. The aforementioned merger combined two
of the largest providers of cable television services in the lodging industry
based on the aggregate number of rooms served. The Company historically competed
against these two companies prior to the merger and believes that it will be
able to compete in the same manner against the newly combined entity.
 
                                       14
<PAGE>
    OCC and DirecTV, Inc. ("DirecTV") have entered into an agreement pursuant to
which OCC will deliver free-to-guest television programming using DirecTV's DBS
signal. The Company believes that its agreement with PRIMESTAR will allow it to
provide comparable services to OCC on a competitive basis.
 
    There are also a number of potential competitors that could use their
existing infrastructure to provide in-room entertainment services to the lodging
industry, including franchised cable operators, wireless cable operators,
telecommunications companies and DBS providers. Some of these potential
competitors are already providing free-to-guest services to the lodging industry
and have announced plans to offer guest pay services. Some of these companies
may have substantially greater financial and other resources than the Company.
 
    Competition with respect to new guest pay contracts centers on a variety of
factors, depending upon the features important to a particular hotel. Among the
more important factors are: (i) the features and benefits of the entertainment
systems; (ii) the quality of the vendor's technical support and maintenance
services; (iii) the financial terms and conditions of the proposed contract
(including payments to the hotel); and (iv) the ability to complete system
installation in a timely and efficient manner. In addition, with respect to
hotel properties already receiving in-room entertainment services, the incumbent
provider may have certain informational and installation cost advantages as
compared to outside competitors.
 
    The Company believes that its competitive advantages include: (i) its
proprietary B-LAN-SM- system architecture that enables the Company to deliver a
broad range of interactive features and services such as on-demand movies and
network-based Super Nintendo-Registered Trademark- video games; (ii) the
flexible design of the Company's system which enables it to add enhancements or
integrate new technologies as they become commercially available and
economically viable; (iii) high quality customer support and nationwide field
service operations; and (iv) an experienced management team and professional and
well-trained sales organization. The Company believes that its success in
securing contracts reflects the strong competitive position of the Company's
products and services.
 
    Because of the high level of penetration in the large hotel segment of the
lodging industry already achieved by guest pay providers, most of the growth
opportunities in this market segment have traditionally involved securing
contracts to serve hotels that are served by a competing vendor. An incumbent
provider may have certain information and installation cost advantages as
compared to outside competitors. These circumstances have led to increasing
competition for contract renewals, particularly at hotels operated by major
hotel chains. The Company believes that certain major hotel chains have awarded
contracts based primarily on the level and nature of financial and other
incentives offered by the guest pay provider. Even if it were able to do so, the
Company may not always be willing to match the incentives provided by its
competitors, some of which have greater access to financial and other resources
than the Company. Because free-to-guest service providers generally have
substantially comparable access to the satellite delivered programming that
comprises the free-to-guest services, competition in this segment has been based
primarily on price and customer service.
 
    While the Company believes that its proprietary B-LAN-SM- system
architecture is comparable or superior to the systems currently being used by
its competitors in the lodging industry, there can be no assurance that such
competitors will not develop a cost-effective system that is comparable or
superior to the Company's system. In order to broaden its market opportunities,
the Company redesigned its system to permit the delivery of on-demand movies and
network-based video games to mid-size hotels of 100 to 150 rooms, a market
segment the Company believes has been historically underserved by guest pay
providers. There can be no assurance that the Company will be successful in this
market segment or that competitors will not develop a cost-effective system that
would allow them to target this market segment. Further, there can be no
assurance that the Company will continue its current level of success in
obtaining new contracts from hotels currently served by other vendors or
previously unserved, or that the Company will be able to retain contracts with
hotels it serves when those contracts expire.
 
                                       15
<PAGE>
    Although in the free-to-guest market the local franchised cable operator in
a hotel's market may have a substantial market presence, such operators
typically offer the hotel owner only standard packages of programming developed
for the residential market and not the lodging market, and at a fixed price per
room based on all the channels provided. The Company competes with the
franchised cable operator for free-to-guest contracts by customizing packages of
programming to provide only those channels desired by the hotel, typically
reducing the overall cost per room. The Company believes that its agreement with
PRIMESTAR to deliver the PRIMESTAR DBS signal to the lodging industry will
enable it to compete more effectively in the free-to-guest area and to extend
this market segment to smaller sized properties that historically could not be
cost-effectively served with the more expensive traditional C-band technology.
 
    Competitive pressures in the guest pay and free-to-guest segments could
result in reduced market share for the Company, higher hotel commissions, lower
margins and increased expenditures on marketing, product development and systems
installation, each of which could adversely affect the Company's financial
condition and operating results.
 
    MULTI-FAMILY RESIDENTIAL MARKET.  The provision of cable television services
to the MDU market is highly competitive and competition is expected to increase.
The Company anticipates that the primary competitors in each of its markets will
include SMATV operators, wireless cable operators, DBS providers, as well as
local franchised cable operators. The Company believes that the largest private
cable competitors are OpTel, Inc., CablePlus and ICS Communications, Inc.
However, the most substantial competitor for ResNet in each of its markets is
expected to be the local franchised cable operator, most of whom have
substantially greater resources than the Company and ResNet. Many of ResNet's
competitors also have brand names that may be more recognizable to consumers
than those of the Company and ResNet, and that may provide such competitors
certain competitive advantages. Further, a growing number of companies have
begun to market, or have announced plans to market, packages of services that
are considerably more extensive than those currently offered by the Company.
 
    ResNet's success in this market will depend in large part upon its ability
to secure a significant number of long-term exclusive right-of-entry contracts
with property owners or managers. These contracts generally involve a revenue
sharing arrangement with the property owner or manager. Certain of ResNet's
competitors have significantly greater financial resources and may offer
property owners and managers more lucrative financial arrangements than ResNet
may be able or willing to offer. As residents of the high-quality MDUs that are
targeted by the Company come to expect a wider selection of cable, interactive
video and telecommunications services, property owners may be inclined to enter
into ROE contracts with companies that can offer such a selection. Increasing
competition among such providers for right of entry contracts could result in
greater financial incentives being offered to property owners, thereby adversely
affecting the financial return expected to be realized by ResNet from such
contracts. The Company believes that ResNet's competitive advantages include (i)
the broad range of features and services made possible by the Company's
proprietary B-LAN-SM- system architecture, (ii) the Company's experience and
capabilities in conducting nationwide installation and field service operations,
and (iii) the availability of the DBS signal and DBS equipment provided by TCI
Satellite at a lower cost than traditional C-band satellite signals and
equipment.
 
REGULATION
 
    TELECOMMUNICATIONS ACT OF 1996.  The Telecommunications Act of 1996 (the
"Act") is intended, in part, to promote substantial competition for telephone
and video services and will alter federal, state and local laws and regulations
regarding telecommunications providers and services. The Act generally removes
previous restrictions preventing cable firms, telephone companies, long distance
carriers and public utilities from entering into certain new markets, removes
many cross-ownership restrictions and modifies rate regulations applicable to
franchised cable operators. In particular, the Act authorizes local telephone
companies to provide video programming directly to subscribers in their service
areas and
 
                                       16
<PAGE>
eliminates the requirement that "private cable" operators serve only buildings
"under common ownership, management or control," but preserves the requirement
that such operations not use closed transmission paths to cross public
rights-of-way. The Act also permits franchised cable operators to offer bulk
discounts to multiple dwelling units; provided, however, that such discounts may
not constitute "predatory pricing." Prior to the adoption of the Act, franchised
cable operators were subject to a uniform rate requirement which generally
prohibited such bulk discounts. There are numerous rulemakings that have and are
still being undertaken by the FCC which will interpret and implement the
provisions of the Act. It is anticipated that the Act will stimulate increased
competition generally in the telecommunications and cable industries which may
adversely impact the Company. No assurance can be given that changes in current
or future laws or regulations adopted by the FCC or state or local regulatory
authorities would not have a material adverse effect on the Company's business.
 
    It is premature to predict the effect of the Act on the cable and
telecommunications industries in general or the Company in particular. The
Company's business may be adversely affected by the entry of additional
competitors in the multichannel video programming distribution market. In part,
the Company's competitiveness also will depend upon the outcome of various FCC
rulemaking proceedings to interpret and implement the provisions of the Act. It
is not possible at this time to predict the outcome of those rulemaking
proceedings or their effect on the Company.
 
    CABLE TELEVISION REGULATION.  The Communications Act of 1934, as amended by
the Cable Communications Policy Act of 1984 (the "1984 Cable Act"), the Cable
Television Consumer Protection and Competition Act of 1992 (the "Cable Act"),
and the Act, governs the regulation of "cable systems." The law defines a "cable
system" as a facility, consisting of a set of closed transmission paths and
associated signal generation, reception, and control equipment that is designed
to provide cable service which includes video programming and which is provided
to multiple subscribers within a community, but the law exempts from that
definition, among other facilities, a facility that serves subscribers without
using any public rights-of-way. The Company constructs and operates separate
headend systems at each hotel or MDU complex or transmits cable signals from
microwave transmitters to each separate property, and those systems do not use
public rights-of-way. Thus, with respect to its private cable systems, the
Company is not required to comply with many of the FCC's rules relating to cable
systems, including, among other things, rate regulation and the requirement to
obtain a franchise from local government authorities in order to provide video
services.
 
    As a "multichannel video programming distributor" ("MVPD"), however, the
Company is subject to various provisions of the Communications Act of 1934, as
amended. Laws and regulations applicable to MVPDs generally apply to the
Company. These include laws and regulations that benefit the Company, such as
provisions that ensure the Company access to programming on fair, reasonable and
nondiscriminatory terms, as well as provisions that subject the Company to
additional requirements, such as the requirement to obtain consent from
broadcasters in order to retransmit their signals over the Company's systems.
 
    CABLE AND TELEPHONE WIRING.  Although the majority of the states currently
do not prohibit exclusive right-of-entry contracts, current trends at the state
and federal levels, if they continue, may render the legality of such
exclusivity provisions uncertain. Several states have enacted, and additional
states are expected to enact, mandatory access statutes that require MDU owners
to grant a cable franchisee access to its buildings in order to offer cable
services to tenants that want to receive the franchisee's service. The FCC also
has initiated rulemaking proceedings to consider, among other issues, whether to
adopt uniform regulations governing cable and telephone inside wiring, and the
appropriate treatment of inside wiring in MDUs. In addition, the FCC has
initiated a rulemaking proceeding to determine whether to prohibit restrictions
against the placement on rental property of devices designed for over-the-air
reception of television broadcast signals, multichannel multipoint distribution
services, or DBS services. The regulations that the FCC ultimately adopts could
affect the Company's continued ability to enter into or enforce
 
                                       17
<PAGE>
exclusive contracts, as well as its access to inside wiring used to provide
telephony and video programming services.
 
    SIGNAL CARRIAGE.  Private cable operators, with certain exceptions, are
prohibited from carrying the signal of a commercial television broadcast station
without the broadcaster's "retransmission" consent. If the cable operator and
the broadcaster fail to reach an agreement on terms and conditions for
retransmission, the cable operator is prohibited from carrying the broadcaster's
signal. Although there can be no assurance, the Company believes it has obtained
and will continue to obtain all necessary retransmission consents in its
markets.
 
    CROSS-OWNERSHIP.  In order to encourage competition in the provision of
video programming, the Cable Act generally prohibits a franchised cable operator
not subject to "effective competition" from holding a license for a multichannel
multipoint service or from offering SMATV service separate and apart from any
franchised cable service, in any portion of the franchise area served by the
cable operator's cable system.
 
    Under current interpretations of FCC rules and regulations implementing the
foregoing provisions, TCI Satellite may be prevented from acquiring a 5% or
greater interest in ResNet and consequently would be unable to exercise its
conversion rights under the TCI Convertible Loan or the TCI Option. TCI
Satellite is required to convert the TCI Convertible Loan into an equity
interest in ResNet at such time as conversion would not violate the
aforementioned FCC restriction. TCI Satellite has advised the Company that it
may seek a formal interpretive letter or waiver by the FCC with respect to the
acquisition of a further interest in ResNet.
 
    MICROWAVE LICENSING.  Where appropriate the Company's or ResNet's systems
may use 18 GHz microwave relays to link more than one hotel or MDU complex to a
single headend without using public rights-of-way. The FCC has the power to
issue, revoke, modify, and renew licenses within the radio frequency spectrum
utilized by the Company or ResNet for microwave relays. The FCC also may approve
changes in the ownership of such licenses. The Company and ResNet have obtained
all necessary FCC authorizations to operate their microwave relays. There can be
no assurance, however, that the Company and/or ResNet will continue to be able
to retain or obtain such authorizations in the future or that existing
authorizations will be renewed.
 
    CABLE ENTRY INTO TELECOMMUNICATIONS.  The Act declares that no state or
local laws or regulations may prohibit or have the effect of prohibiting the
ability of any entity to provide any interstate or intrastate telecommunications
service. States are authorized to impose "competitively neutral" requirements
regarding universal service, public safety and welfare, service quality, and
consumer protection. The Act further provides that the cable operators and
affiliates providing telecommunications services are not required to obtain a
separate franchise from the local franchising authority for such services. The
Act prohibits local franchising authorities from requiring cable operators to
provide telecommunications services or facilities as a condition of a grant of a
franchise, franchise renewal, or franchise transfer, except that local
franchising authorities can seek "institutional networks" as part of franchise
negotiations. The law also provides that, when cable operators provide
telecommunications services, local franchising authorities may require
reasonable, competitively neutral compensation for management of the public
rights-of-way.
 
    TELEPHONE COMPANY ENTRY INTO CABLE TELEVISION.  The Act allows telephone
companies to compete directly with franchised and private cable operators by
repealing the previous telephone company-cable cross-ownership ban and replacing
the FCC's video dialtone regulations with an "open video system" ("OVS") plan by
which local exchange carriers can provide cable service in their telephone
service area. The FCC has adopted regulations prohibiting an OVS operator from
discriminating among programmers and ensuring that OVS rates, terms, and
conditions for service are reasonable and nondiscriminatory. Further, those
regulations prohibit a local exchange carrier, OVS operator or its affiliates
from occupying more than one-third of a system's activated channels when demand
for channels exceeds supply, although
 
                                       18
<PAGE>
there are no numeric limits. Additional OVS regulations include rules governing
channel sharing; extending the FCC's sports exclusivity, network nonduplication,
and syndicated exclusivity regulations; and controlling the positioning of
programmers on menus and program guides. Local franchising authorities may
require OVS operators to pay "franchise fees" only to the extent that the OVS
provides or its affiliates provide cable services over the OVS; such fees may
not exceed the franchise fees charged to cable operators in the area, and the
OVS provider may pass through the fees as a separate subscriber bill item. OVS
operators are subject to local franchising authorities' general right-of-way
management regulations.
 
    ELECTRIC UTILITY ENTRY INTO CABLE AND TELECOMMUNICATIONS.  The Act provides
that registered utility holding companies and subsidiaries may provide
telecommunications services (including cable television) notwithstanding the
Public Utility Holding Company Act. Electric utilities must establish separate
subsidiaries, known as "exempt telecommunications companies" and must apply to
the FCC for operating authority. Large utility holding companies may become
significant competitors to both cable television and other telecommunications
providers.
 
    COPYRIGHT LICENSING.  Both private and franchise cable systems are subject
to federal copyright licensing covering carriage of broadcast signals. In
exchange for making semi-annual payments to a federal copyright royalty pool and
meeting certain other obligations, cable operators obtain a blanket license to
retransmit broadcast signals. Bills have been introduced in Congress over the
past several years that would eliminate or modify the cable compulsory license.
Without the compulsory license, cable operators such as the Company might need
to negotiate rights from the copyright owners for each program carried on each
broadcast station in the channel lineup. Such negotiated agreements could
increase the cost to cable operators of carrying broadcast signals. The Cable
Act's retransmission consent provisions expressly provide that retransmission
consent agreements between the television stations and cable operators do not
obviate the need for cable operators to obtain a copyright license for the
programming carried on each broadcaster's signal.
 
    The foregoing does not purport to describe all present and proposed federal,
state and local regulations and legislation relating to the video programming
industry. Other existing federal, state and local laws and regulations currently
are, or may be, the subject of a variety of judicial proceedings, legislative
hearings, and administrative and legislative proposals that could change in
varying degrees, the manner in which private cable operators and other video
programming distributors operate. The Company cannot estimate the outcome of
these proceedings or their impact upon its operations at this time.
 
EMPLOYEES
 
    As of December 31, 1996, the Company had 584 employees in the United States
and Canada. None of these employees is covered by a collective bargaining
agreement. The Company has not experienced any significant labor problems and
believes that its relationship with its employees is good.
 
ITEM 2--PROPERTIES
 
    The Company's present headquarters and principal executive offices are
located in Sioux Falls, South Dakota. This facility is leased from an
unaffiliated third party pursuant to a lease which expires on July 31, 1997
(with month-to-month extensions thereafter, at the option of the Company),
contains approximately 24,000 square feet, and houses the Company's executive,
administrative and operational functions. The Company leases four additional
facilities in Sioux Falls from unaffiliated third parties, including a warehouse
and assembly facility (approximately 15,000 square feet) and three office
facilities for administrative and support personnel (approximately 30,000 square
feet in total). The Company also owns an office building in Sioux Falls
containing approximately 8,000 square feet which previously served as the
Company's headquarters and is currently used in the Company's operations.
 
    The Company leases ten facilities, in various other locations, from
unaffiliated third parties. One, located in Dallas, Texas, is an office facility
for sales and sales-support personnel. The remaining nine are
 
                                       19
<PAGE>
combination warehouse/office facilities for installation and service operations
and are located in Atlanta, Georgia; Honolulu, Hawaii; Las Vegas, Nevada;
Cleveland, Ohio; Buffalo, New York; Los Angeles and San Francisco, California;
Tampa, Florida; and Toronto, Ontario, Canada. Each of these facilities occupies
less than 3,500 square feet.
 
    In June 1996, the Company acquired an approximately 22.6 acre parcel of land
in Sioux Falls for a purchase price of approximately $339,000 and in September
1996 entered into a contract for the construction of the Company's National
Headquarters and Distribution Center. Construction of the approximately $15
million facility began in September 1996 and is expected to be completed in
September 1997. The National Headquarters and Distribution Center will occupy
approximately 228,500 square feet including approximately 116,500 square feet
for executive, administrative and support functions, approximately 60,000 square
feet for assembly and distribution functions, and approximately 42,000 square
feet for warehouse space. The National Headquarters and Distribution Center will
allow the Company to consolidate all of its local operations into a single,
multipurpose facility and is designed to enhance the operational efficiency and
to facilitate any necessary future expansions needs of the Company. The Company
believes that the site of its National Headquarters and Distribution Center is
sufficient to accommodate its foreseeable local operational space requirements.
 
ITEM 3--LEGAL PROCEEDINGS
 
    On February 16, 1995, OCC filed a lawsuit in Federal District Court for the
Northern District of California asserting patent infringement by the Company
relating to its on-demand video system. The complaint requests an unspecified
amount of damages and injunctive relief. The Company filed an answer and
counterclaim to the lawsuit on April 17, 1995, denying the claims, asserting
affirmative defenses and asserting a counterclaim for declaratory relief. The
Company is currently engaged in litigation with respect to this matter and trial
is expected to begin on September 29, 1997. Based on the advice of special
patent counsel and technical experts retained by the Company, as well as the
Company's independent analysis, the Company believes that the claims of
infringement are unfounded. The Company has and will continue to vigorously
defend itself in this matter. Patent litigation is especially complex, both as
to factual allegations and the legal interpretation of patent claims, which
makes such lawsuits difficult to assess with certainty. While the Company and
its patent counsel believe that the Company has a number of defenses available
which, if properly considered, would eliminate or minimize any liability for the
Company, an unexpected unfavorable resolution, depending on the amount and
timing, could adversely affect the Company. Although the outcome of any
litigation cannot be predicted with certainty, the Company believes that the
ultimate disposition of this matter will not have a material adverse effect on
the Company's financial condition or results of operations.
 
    The Company is subject to other litigation arising in the ordinary course of
business. As of the date hereof, the Company believes the resolution of such
other litigation will not have a material adverse effect upon the Company's
financial condition or results of operations.
 
ITEM 4--SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
 
    There were no matters submitted to a vote of the Company's security holders
during the fourth quarter of the Company's fiscal year ended December 31, 1996.
 
                                       20
<PAGE>
                                    PART II
 
ITEM 5--MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS
 
    The Company's Common Stock currently trades on the NASDAQ National Market
System ("NASDAQ NMS") under the symbol "LNET". The Company's Common Stock began
trading on the NASDAQ NMS on October 14, 1993 upon the effectiveness of its
initial public offering. As of March 12, 1997, there were outstanding 11,208,369
shares of the Company's Common Stock.
 
    The following table sets forth, for the fiscal quarters indicated, the range
of high and low sales prices of the Company's Common Stock as reported by NASDAQ
NMS.
 
<TABLE>
<CAPTION>
QUARTER ENDED                                                                  HIGH        LOW
---------------------------------------------------------------------------  ---------  ---------
<S>                                                                          <C>        <C>
March 31, 1995.............................................................  $    9.25  $    7.00
June 30, 1995..............................................................  $    9.24  $    6.63
September 30, 1995.........................................................  $   12.25  $    8.50
December 31, 1995..........................................................  $   13.00  $    9.50
 
March 31, 1996.............................................................  $   14.25  $    9.00
June 30, 1996..............................................................  $   15.25  $   11.50
September 30, 1996.........................................................  $   14.25  $    9.75
December 31, 1996..........................................................  $   18.00  $   11.75
</TABLE>
 
    On March 12, 1997, the closing price of the Company's Common Stock, as
reported by NASDAQ NMS was $14.25. Stockholders are urged to obtain current
market quotations for the Company's Common Stock. As of March 12, 1997, there
were 147 stockholders of record of the Company with approximately 95% of the
shares held in "street name". The Company estimates that as of March 12, 1997
there were more than 3047 stockholders of the Company.
 
DIVIDENDS
 
    No dividends have been paid to date on the Common Stock of the Company.
Management of the Company does not intend to pay any cash dividends on Common
Stock of the Company in the foreseeable future, rather, it is expected that the
Company will retain earnings to finance its operations and growth. The terms and
conditions of the Company's 10.25% Senior Notes and of the Company's Revolving
Facility (See "Item 7--Management's Discussion and Analysis of Financial
Condition and Results of Operations" elsewhere herein) both contain covenants
which restrict and limit payments or distributions in respect of the Common
Stock of the Company.
 
RIGHTS PLAN
 
    On February 28, 1997, the Board of Directors of the Company authorized and
adopted a stockholder rights plan ("Rights Plan"). The Rights Plan is intended
to maximize stockholder value by providing flexibility to the Board of Directors
in the event that an offer for the Company is received that is either inadequate
or not in the best interest of all stockholders. The Rights Plan had been under
consideration by the Board of Directors for almost a year and is in a form
recommended by the Company's outside legal counsel and financial advisors, which
form is similar to that adopted by many other public companies.
 
    Pursuant to the Rights Plan, the Board of Directors declared a dividend
distribution of one "Right" for each outstanding share of common stock, par
value $.01 per share (the "Common Stock") of the Company to stockholders of
record at the close of business on March 10, 1997 (the "Record Date"). In
general, each Right, when exercisable, entitles the registered holder to
purchase from the Company one one-thousandth of a share of a new series of
preferred stock, designated as Series A Participating Preferred Stock, par value
$.01 per share (the "Preferred Stock"), at a price of $60.00 (the "Purchase
Price"), subject to adjustment. The terms of the Rights are set forth in a
Rights Agreement (the "Rights
 
                                       21
<PAGE>
Agreement") between the Company and Harris Trust and Savings Bank, as "Rights
Agent". The following summary description of the Rights and the terms of the
Rights Agreement does not purport to be complete and is qualified in its
entirety by reference to the Rights Agreement attached as an exhibit hereto.
 
    Initially, the Rights will be attached to all Common Stock certificates
representing shares then outstanding, and no separate Rights certificates will
be distributed. The Rights will separate from the Common Stock and a
"Distribution Date" will occur upon the earliest of (i) a public announcement
that a person, entity or group of affiliated or associated persons and/or
entities (an "Acquiring Person") has acquired, or obtained the right to acquire,
beneficial ownership of 15% or more of the outstanding shares of Common Stock,
other than as a result of repurchases of stock by the Company or certain
inadvertent actions by institutional or certain other stockholders, or (ii) ten
days (unless such date is extended by the Board of Directors ) following the
commencement of (or a public announcement of an intention to make) a tender
offer or exchange offer which would result in any person, entity or group
affiliated or associated persons and/or entities becoming an Acquiring Person.
 
    Until the Distribution Date the Rights will be evidenced, with respect to
any of the Common Stock certificates outstanding as of the Record Date, by such
Common Stock certificate together with a Summary of Rights. The Rights Agreement
provides that, until the Distribution Date, the Rights will be transferred with
and only with Common Stock certificates. From as soon as practicable after the
Record Date and until the Distribution Date (or earlier redemption or expiration
of the Rights), new Common Stock certificates issued after the Record Date upon
transfer or new issuance of the Common Stock will contain a notation
incorporating the Rights Agreement by reference. Until the Distribution Date (or
earlier redemption or expiration of the Rights), the surrender for transfer of
any certificates for Common Stock outstanding as of the Record Date (with or
without the Summary of Rights attached) will also constitute the transfer of the
Rights associated with the Common Stock represented by such certificate. As soon
as practicable following the Distribution Date, separate certificates evidencing
the Rights ("Rights Certificates") will be mailed to holders of record of the
Common Stock as of the close of business on the Distribution Date, and the
separate Rights Certificates alone will evidence the Rights.
 
    The Rights are not exercisable until the Distribution Date. The Rights will
expire on the earliest of (i) February 28, 2007, (ii) consummation of a merger
transaction with a Person or group who acquired Common Stock pursuant to a
Permitted Offer (as defined below), and is offering in the merger the same price
per share and form of consideration paid in the Permitted Offer, or (iii)
redemption or exchange of the Rights by the Company as described below.
 
    The number of Rights associated with each share of Common Stock shall be
proportionately adjusted to prevent dilution in the event of a stock dividend
on, or a subdivision, combination or reclassification of, the Common Stock. The
Purchase Price payable, and the number of share of Preferred Stock or other
securities or property issuable, upon exercise of the Rights are subject to
adjustment from time to time to prevent dilution (i) in the event of a stock
dividend on, or a subdivision, combination or reclassification of the Preferred
Stock, (ii) upon the grant to holders of the Preferred Stock of certain rights
or warrants to subscribe for Preferred Stock, certain convertible securities or
securities having the same or more favorable rights, privileges and preferences
as the Preferred Stock at less than the current market price of the Preferred
Stock, or (iii) upon the distribution to holders of the Preferred Stock of
evidences of indebtedness or assets (excluding regular quarterly cash dividends
out of earning or retained earnings) or of subscription rights or warrants
(other than those referred to above). With certain exceptions, no adjustments in
the Purchase Price will be required until cumulative adjustments require an
adjustment of at least 1% in such Purchase Price.
 
    In the event that, after the first date of public announcement by the
Company or an Acquiring Person that an Acquiring Person has become such, the
Company is involved in a merger or other business combination transaction
(whether or not the Company is the surviving corporation) or 50% or more of the
 
                                       22
<PAGE>
Company's assets or earning power are sold (in one transaction or a series of
transactions), proper provision shall be made so that each holder of a Right
(other than an Acquiring Person) shall thereafter have the right to receive,
upon the exercise thereof at the then current Purchase Price, that number of
share of common stock of either the Company, in the event that it is the
surviving corporation of a merger or consolidation, or the acquiring company
(or, in the event there is more than one acquiring company, the acquiring
company receiving the greatest portion of the assets or earning power
transferred) which at the time of such transaction would have a market value of
two times the Purchase Price (such right being called the "Merger Right"). In
the event that a Person becomes the beneficial owner of 15% or more of the
outstanding shares of Common Stock (unless pursuant to a tender offer or
exchange offer for all outstanding shares of Common Stock at a price and on
terms determined prior to the date of the first acceptance of payment for any of
such shares by at least a majority of the members of the Board of Directors who
are not officers of the Company and are not Acquiring Persons or Affiliates or
Associates thereof to be both adequate and otherwise in the best interests of
the Company and its stockholders (a "Permitted Offer")), then proper provision
shall be made so that each holder of a Right will for a 60-day period (subject
to extension under certain circumstances) thereafter have the right to receive
upon exercise that number of shares of Common Stock (or, at the election of the
Company, which election may be obligatory if sufficient authorized shares of
Common Stock are not available, a combination of Common Stock, property, other
securities (e.g., Preferred Stock) and/or a reduction in the exercise price of
the Right) having a market value of two times the Purchase Price (such right
being called the "Subscription Right"). The holder of a Right will continue to
have the Merger Right whether or not such holder exercises the Subscription
Right. Notwithstanding the foregoing, upon the occurrence of any of the vents
giving rise to the exercisability of the Merger Right or the Subscription Right,
any Rights that are or were at any time after the Distribution Date owned by an
Acquiring Person shall immediately become null and void.
 
    At any time prior to the earlier to occur of (i) a Person becoming an
Acquiring Person or (ii) the expiration of the Rights, the Company may redeem
the Rights in whole, but not in part, at a price of $.01 per Right (the
"Redemption Price"), which redemption shall be effective upon the action of the
Board of Directors. Additionally, the Company may thereafter redeem the then
outstanding Rights in whole, but not in part, at the Redemption Price (i) if
such redemption is incidental to a merger or other business combination
transaction or series of transactions involving the Company but not involving an
Acquiring Person or certain related Persons or (ii) following an event giving
rise to, and the expiration of the exercise period for, the Subscription Right
if and for as long as the Acquiring Person triggering the Subscription Right
beneficially owns securities representing less than 15% of the outstanding
shares of Common Stock and at the time of redemption there are no other
Acquiring Persons. The redemption of Rights described in the preceding sentence
shall be effective only as of such time when the Subscription Right is not
exercisable, and in any event, only after ten business days' prior notice. Upon
the effective date of the redemption of the Rights, the right to exercise the
Rights will terminate and the only right of the holders of Rights will be to
receive the Redemption Price.
 
    Subject to applicable law, the Board of Directors, at its option, may at any
time after a Person becomes an Acquiring Person (but not after the acquisition
by such Person of 50% or more of the outstanding Common Stock), exchange all or
part of the then outstanding and exercisable Rights (except for Rights which
have become void) for shares of Common Stock at a rate of one share of Common
Stock per Right or, alternatively, for substitute consideration consisting of
cash, securities of the Company or other assets (or any combination thereof).
 
    The Preferred Stock purchasable upon exercise of the Rights will be
nonredeemable and junior to any other series of preferred stock the Company may
issue (unless otherwise provided in the terms of such stock). If issued, each
share of Preferred Stock will have a preferential quarterly dividend in an
amount equal to 1,000 times the dividend, if any, declared on each share of
Common Stock, but in no event less than $25.00. In the event of liquidation, the
holders of shares of Preferred Stock will receive a preferred
 
                                       23
<PAGE>
liquidation payment equal to the greater of $1,000.00 or 1,000 times the payment
made per share of Common Stock. Each share of Preferred Stock will have 1,000
votes, voting together with the shares of Common Stock. The rights of the
Preferred Stock as to dividends, liquidation and voting, and in the event of
mergers and consolidations, are protected by customary antidilution provisions.
Fractional shares of Preferred Stock will be issuable; however, (i) the Company
may elect to distribute depositary receipts in lieu of such fractional share and
(ii) in lieu of fractional shares other than fractions that are multiples of one
one-thousandth of a share, an adjustment in cash will be made based on the
market price of the Preferred Stock on the last trading date prior to the date
of exercise.
 
    Until a Right is exercised, the holder thereof, as such, will have no rights
as a stockholder of the Company, including, without limitation, the right to
vote or to receive dividends. The Company and the Rights Agent retain broad
authority to amend the Rights Agreement; however, following any Distribution
Date any amendment may not adversely affect the interests of holders of Rights.
 
                                       24
<PAGE>
ITEM 6--SELECTED FINANCIAL DATA
 
    The following is a summary of Selected Financial Data. The data should be
read in conjunction with the Company's Consolidated Financial Statements, the
notes thereto, and "Management's Discussion and Analysis of Financial Condition
and Results of Operations", all included elsewhere herein. Dollar amounts are in
thousands, except for per share and per room amounts.
 
<TABLE>
<CAPTION>
                                                                           YEAR ENDED DECEMBER 31,
                                                            ------------------------------------------------------
                                                              1992       1993       1994       1995        1996
                                                            ---------  ---------  ---------  ---------  ----------
<S>                                                         <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA:
Revenues:
  Guest Pay...............................................  $  13,828  $  21,471  $  29,927  $  50,758  $   84,504
  Free-to-guest...........................................      6,125      7,478      8,397      8,060       8,645
  Other...................................................      4,098      2,363      2,070      4,395       4,572
                                                            ---------  ---------  ---------  ---------  ----------
    Total revenues........................................     24,051     31,312     40,394     63,213      97,721
Direct costs..............................................     12,827     14,848     18,181     28,910      44,379
                                                            ---------  ---------  ---------  ---------  ----------
Gross profit..............................................     11,224     16,464     22,213     34,303      53,342
Operating expenses........................................     13,238     16,425     24,573     36,741      58,428
                                                            ---------  ---------  ---------  ---------  ----------
Operating income (loss)...................................     (2,014)        39     (2,360)    (2,438)     (5,086)
Interest expense..........................................      1,783      2,096        966      4,522       8,243
                                                            ---------  ---------  ---------  ---------  ----------
Loss before income tax and extraordinary loss.............     (3,797)    (2,057)    (3,326)    (6,960)    (13,329)
Provision for income taxes................................     --         --         --             66          28
                                                            ---------  ---------  ---------  ---------  ----------
Loss before extraordinary loss............................     (3,797)    (2,057)    (3,326)    (7,026)    (13,357)
Extraordinary loss (1)....................................     --         --          1,324     --           3,253
                                                            ---------  ---------  ---------  ---------  ----------
Net loss..................................................     (3,797)    (2,057)    (4,650)    (7,026)    (16,610)
Cumulative preferred dividends............................      1,872      1,557     --         --          --
                                                            ---------  ---------  ---------  ---------  ----------
Net loss attributable to Common Stock.....................  $  (5,669) $  (3,614) $  (4,650) $  (7,026) $  (16,610)
                                                            ---------  ---------  ---------  ---------  ----------
                                                            ---------  ---------  ---------  ---------  ----------
OTHER DATA:
EBITDA (2)................................................  $   3,471  $   7,215  $   9,301  $  15,898  $   24,729
EBITDA margin (2).........................................       14.4%      23.0%      23.0%      25.1%       25.3%
Capital expenditures......................................  $  18,044  $  14,311  $  43,521  $  51,497  $   85,258
Depreciation and amortization.............................      5,486      7,176     11,661     18,336      29,815
Annualized EBITDA (3).....................................      4,676      7,990     11,250     18,246      27,290
Ratio of earnings to fixed charges (4)....................     --         --         --         --          --
Ratio of long-term debt to annualized EBITDA (3)..........      6.31x       .75x      2.49x      3.15x       6.57x
Ratio of EBITDA to interest expense (2)...................      1.95x      3.44x      9.63x      3.52x       3.00x
 
OPERATING DATA:
Guest Pay rooms served (5)
  On-demand...............................................     21,871     59,169    119,680    209,487     358,842
  Scheduled...............................................     81,294     77,650     65,351     58,720      41,403
                                                            ---------  ---------  ---------  ---------  ----------
    Total Guest Pay rooms.................................    103,165    136,819    185,031    268,207     400,245
                                                            ---------  ---------  ---------  ---------  ----------
                                                            ---------  ---------  ---------  ---------  ----------
Rooms with Super Nintendo-Registered Trademark- game
  systems (5).............................................     --            225     69,806    163,879     322,903
Free-to-guest rooms served (5)............................    176,651    191,893    220,534    249,779     294,882
Total rooms served (5) (6)................................    227,697    267,171    314,184    388,088     516,348
Average monthly revenue per Guest Pay room:
  Movie revenue...........................................  $   13.00  $   14.68  $   15.03  $   17.08  $    18.38
  Video game/information services.........................        .27        .39       1.01       2.21        2.93
                                                            ---------  ---------  ---------  ---------  ----------
    Total.................................................  $   13.27  $   15.07  $   16.04  $   19.29  $    21.31
                                                            ---------  ---------  ---------  ---------  ----------
                                                            ---------  ---------  ---------  ---------  ----------
</TABLE>
 
                                       25
<PAGE>
 
<TABLE>
<CAPTION>
                                                                            AS OF DECEMBER 31,
                                                          -------------------------------------------------------
                                                            1992       1993       1994        1995        1996
                                                          ---------  ---------  ---------  ----------  ----------
<S>                                                       <C>        <C>        <C>        <C>         <C>
BALANCE SHEET DATA:
  Cash and cash equivalents.............................  $      92  $  12,256  $   4,302  $    2,252  $   86,177
  Total assets..........................................     42,238     64,300     88,265     125,507     279,768
  Long-term debt........................................     29,500      6,000     28,000      57,497     179,233
  Redeemable preferred stock (7)........................     13,519     --         --          --          --
  Total stockholders' equity (deficit)..................     (7,272)    52,665     47,942      42,726      75,552
</TABLE>
 
------------------------
 
(1) In 1994--loss on early termination of the Company's bank credit facility of
    $1.3 million. In 1996--loss on early redemption of 9.95% and 10.35% Senior
    Notes of $3.3 million. See "Management's Discussion and Analysis of
    Financial Condition and Results of Operations" included elsewhere herein.
 
   
(2) EBITDA means earnings before interest expense, income taxes, depreciation
    and amortization. EBITDA is not intended to represent an alternative to net
    income or cash flows from operating, financing or investing activities (as
    determined in accordance with generally accepted accounting principles) as a
    measure of performance. Rather, it is included herein because EBITDA is a
    widely accepted financial indicator used by certain investors and financial
    analysts to assess and compare companies on the basis of operating
    performance. Management believes that EBITDA provides an important
    additional perspective on the Company's operating results and the Company's
    ability to service its long-term debt and to fund the Company's continuing
    growth.
    
 
(3) "Annualized EBITDA" represents the sum of the quarterly EBITDA for the two
    most recently completed fiscal quarters multiplied by two.
 
(4) Earnings is defined as net loss before income taxes, extraordinary items and
    fixed charges, except where capitalized. Fixed charges is defined as the
    portion of rental expense under operating leases representing interest, and
    interest, including amortization of debt expense, whether expensed or
    capitalized. Earnings were insufficient to cover fixed charges for the years
    ended December 31 by the amounts indicated: 1992--$(3,797); 1993--$(2,057);
    1994--$(3,326); 1995--$(6,690); and 1996-- $(13,329).
 
(5) At end of year.
 
(6) Total rooms served include those rooms receiving one or more of the
    Company's services.
 
(7) Includes cumulative preferred dividends payable.
 
                                       26
<PAGE>
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
 
    CERTAIN STATEMENTS IN THIS ANNUAL REPORT ON FORM 10-K, INCLUDING, WITHOUT
LIMITATION, STATEMENTS IN ITEM 1, INCLUDING CERTAIN STATEMENTS UNDER THE
HEADINGS "OVERVIEW", "BUSINESS STRATEGY", "STRATEGIC INITIATIVES", "SERVICES AND
PRODUCTS", "OPERATIONS", "COMPETITION" AND "REGULATION", IN ITEM 3 UNDER THE
HEADING "LEGAL PROCEEDINGS", AND IN ITEM 7 UNDER THE HEADING "MANAGEMENT'S
DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS,"
CONSTITUTE "FORWARD-LOOKING STATEMENTS" WITHIN THE MEANING OF THE SECURITIES ACT
OF 1933, AS AMENDED, AND THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED. WHEN
USED IN THIS ANNUAL REPORT, THE WORDS "EXPECTS," "ANTICIPATES," "ESTIMATES,"
"BELIEVES," "NO ASSURANCE" AND SIMILAR EXPRESSIONS ARE INTENDED TO IDENTIFY SUCH
FORWARD-LOOKING STATEMENTS. SUCH FORWARD-LOOKING STATEMENTS INVOLVE KNOWN AND
UNKNOWN RISKS, UNCERTAINTIES AND OTHER FACTORS, WHICH MAY CAUSE THE COMPANY'S
ACTUAL RESULTS, PERFORMANCE OR ACHIEVEMENTS TO BE MATERIALLY DIFFERENT FROM ANY
FUTURE RESULTS, PERFORMANCE OR ACHIEVEMENTS EXPRESSED OR IMPLIED BY SUCH
FORWARD-LOOKING STATEMENTS. IN ADDITION TO THE RISKS AND UNCERTAINTIES DISCUSSED
IN THE FOREGOING SECTIONS, SUCH FACTORS INCLUDE, AMONG OTHERS, THE FOLLOWING:
THE IMPACT OF COMPETITION AND CHANGES TO THE COMPETITIVE ENVIRONMENT FOR THE
COMPANY'S PRODUCTS AND SERVICES, CHANGES IN TECHNOLOGY, RELIANCE ON STRATEGIC
PARTNERS, UNCERTAINTY OF LITIGATION, CHANGES IN GOVERNMENT REGULATION AND OTHER
FACTORS DETAILED, FROM TIME TO TIME, IN THE COMPANY'S FILINGS WITH THE
SECURITIES AND EXCHANGE COMMISSION. THESE FORWARD-LOOKING STATEMENTS SPEAK ONLY
AS OF THE DATE OF THIS ANNUAL REPORT. THE COMPANY EXPRESSLY DISCLAIMS ANY
OBLIGATION OR UNDERTAKING TO RELEASE PUBLICLY ANY UPDATES OR REVISIONS TO ANY
FORWARD-LOOKING STATEMENTS CONTAINED HEREIN TO REFLECT ANY CHANGE IN THE
COMPANY'S EXPECTATIONS WITH REGARD THERETO OR ANY CHANGE IN EVENTS, CONDITIONS
OR CIRCUMSTANCES ON WHICH ANY SUCH STATEMENT IS BASED.
 
ITEM 7--MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
  OF OPERATIONS
 
    THE FOLLOWING DISCUSSION SHOULD BE READ IN CONJUNCTION WITH, AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO, THE CONSOLIDATED FINANCIAL STATEMENTS
OF THE COMPANY, INCLUDING THE NOTES THERETO, APPEARING ELSEWHERE HEREIN.
 
                                    OVERVIEW
 
    The Company provides video on-demand, network-based video games, cable
television programming and other interactive entertainment and information
services to the lodging and multi-family residential unit markets utilizing its
proprietary B-LAN-TM- system architecture.
 
LODGING SERVICES
 
    GUEST PAY SERVICES.  The Company's Guest Pay services include Guest
Scheduled-SM- on-demand movies, network-based Super
Nintendo-Registered Trademark- video games and other interactive entertainment
and information services for which the hotel guest pays on a per-view or
per-play basis. The growth that the Company has experienced has principally
resulted from its rapid expansion of guest pay-per-view services, which the
Company began installing in 1986. In May 1992, the Company introduced and began
installing its on-demand guest pay service. It has been the Company's experience
that rooms featuring the "on-demand" guest pay service generate significantly
more revenue and gross profit per room than comparable rooms having only the
scheduled format. The following table sets forth information in regard to guest
pay rooms installed as of December 31:
 
<TABLE>
<CAPTION>
                                             1994                  1995                  1996
                                     --------------------  --------------------  --------------------
                                       ROOMS        %        ROOMS        %        ROOMS        %
                                     ---------  ---------  ---------  ---------  ---------  ---------
<S>                                  <C>        <C>        <C>        <C>        <C>        <C>
Scheduled..........................     65,351       35.3     58,720       21.9     41,403       10.3
On-demand..........................    119,680       64.7    209,487       78.1    358,842       89.7
                                     ---------  ---------  ---------  ---------  ---------  ---------
    Total..........................    185,031      100.0    268,207      100.0    400,245      100.0
                                     ---------  ---------  ---------  ---------  ---------  ---------
                                     ---------  ---------  ---------  ---------  ---------  ---------
</TABLE>
 
                                       27
<PAGE>
    The Company's guest pay revenues depend on a number of factors, including
the number of rooms equipped with the Company's systems, guest pay buy rates,
hotel occupancy rates, the popularity, selection and pricing of the Company's
program offerings and the length of time programming is available to the Company
prior to its release to the home video and cable television markets. The primary
direct costs of providing guest pay services are (i) license fees paid to
studios for non-exclusive distribution rights to recently-released major motion
pictures, generally ranging from 35% to 50% of the Company's gross revenues
derived from each picture, (ii) nominal one-time license fees paid for
independent films, which are duplicated by the Company for distribution to its
operating sites, (iii) license fees for video games and other services, and (iv)
the commission retained by the hotel, generally 10% to 15% of gross revenues,
depending on the services provided and other factors. Guest pay operating
expenses include costs of system maintenance and support, in-room marketing,
video tape duplication and distribution, data retrieval, insurance and personal
property taxes.
 
    The Company also provides video games and interactive multimedia
entertainment and information services through its guest pay systems. Services
include folio review, video check-out and guest satisfaction surveys. In 1993
the Company entered into a seven-year non-exclusive license agreement with
Nintendo of America, Inc. ("Nintendo") to provide hotels with a network-based
Super Nintendo-Registered Trademark- video game playing system. The following
table sets forth the number of guest pay rooms with game systems installed as of
December 31:
 
<TABLE>
<CAPTION>
                                                                  1994       1995       1996
                                                                ---------  ---------  ---------
<S>                                                             <C>        <C>        <C>
Super Nintendo-Registered Trademark- game systems rooms.......     69,806    163,879    322,903
</TABLE>
 
    FREE-TO-GUEST SERVICES.  In addition to guest pay services, the Company
provides cable television programming for which the hotel, rather than its
guests, pays the charges. Free-to-guest services include the satellite delivery
of various programming channels through a satellite earth station, which
generally is owned or leased by the hotel. For free-to-guest services the hotel
pays the Company a fixed monthly charge per room for each programming channel
provided. Such monthly charges range generally from $2.90 to $3.50 per room per
month for premium channels and from $.15 to $.85 per room per month for non-
premium channels. The Company obtains its free-to-guest programming pursuant to
multi-year agreements with the programmers and pays a fixed monthly fee per
room, which ranges generally from 75% to 80% of revenues for such services,
depending on incentive programs in effect from time to time from the programming
networks. In April 1996, the Company entered into an agreement with PRIMESTAR
pursuant to which the Company was appointed as the exclusive third-party
provider (other than partners in PRIMESTAR and their affiliated distributors) of
the PRIMESTAR-Registered Trademark- DBS (digital direct broadcast satellite)
signal to the lodging industry. Pursuant to this agreement, the Company will pay
a fee to PRIMESTAR for access to the PRIMESTAR signal, which will enable the
Company to provide free-to-guest digital satellite programming to a broader
segment of the lodging industry than can be cost-effectively served with
traditional C-band satellite systems. The following table sets forth the number
of free-to-guest rooms served as of December 31:
 
<TABLE>
<CAPTION>
                                                                 1994       1995       1996
                                                               ---------  ---------  ---------
<S>                                                            <C>        <C>        <C>
Free-to-guest rooms..........................................    220,534    249,779    294,882
</TABLE>
 
RESIDENTIAL SERVICES
 
    In January 1996, the Company formed ResNet for the purpose of extending the
Company's proprietary B-LAN-TM- system architecture and operational expertise
into the Multi-family Residential Unit ("MDU") market. In February 1996, ResNet
entered into an exclusive agreement with GE ResCom, an affiliate of General
Electric Co. and a leading provider of private telephony services to the MDU
market, under which GE ResCom's sales force will exclusively market ResNet's
video and cable services to MDUs
 
                                       28
<PAGE>
nationwide. In October 1996, TCI Satellite, an affiliate of TCI, agreed to
invest up to $40 million in ResNet in exchange for up to a 36.99% interest in
ResNet and agreed to provide ResNet with long-term access to DBS signals for the
MDU market on a nationwide basis.
 
    The Company believes that the MDU business has financial and technological
requirements similar to those of the Company's lodging industry business. ResNet
began installations of its first systems during the quarter ended September 30,
1996, but its operations did not have a material effect on the consolidated
results of operations of the Company for 1996.
 
RESULTS OF OPERATIONS--YEARS ENDED DECEMBER 31, 1996 AND 1995
 
REVENUE ANALYSIS
 
    The Company's total revenue for 1996 increased 54.6%, or $34.5 million, in
comparison to 1995. The following table sets forth the components of the
Company's revenue (in thousands) for the years ended December 31:
 
<TABLE>
<CAPTION>
                                                             1996                    1995
                                                    ----------------------  ----------------------
                                                               PERCENT OF              PERCENT OF
                                                                  TOTAL                   TOTAL
                                                     AMOUNT     REVENUES     AMOUNT     REVENUES
                                                    ---------  -----------  ---------  -----------
<S>                                                 <C>        <C>          <C>        <C>
Guest Pay.........................................  $  84,504        86.5   $  50,758        80.2
Free-to-guest.....................................      8,645         8.8       8,060        12.8
Other.............................................      4,572         4.7       4,395         7.0
                                                    ---------       -----   ---------       -----
    Total.........................................  $  97,721       100.0   $  63,213       100.0
                                                    ---------       -----   ---------       -----
                                                    ---------       -----   ---------       -----
</TABLE>
 
    GUEST PAY SERVICES.  Guest Pay revenues increased 66.5%, or $33.7 million,
in 1996 as compared to 1995. This increase is attributable to (i) a 50.7%
increase in the average number of installed guest pay rooms, all of which were
installed with the Company's on-demand technology, and (ii) a 10.5% increase in
average monthly revenue per guest pay room. The following table sets forth
information with respect to guest pay rooms for the years ended December 31:
 
<TABLE>
<CAPTION>
                                                                               1996       1995
                                                                             ---------  ---------
<S>                                                                          <C>        <C>
Average monthly revenue per room:
  Movie revenue............................................................  $   18.38  $   17.08
  Video game and information service revenue...............................       2.93       2.21
                                                                             ---------  ---------
    Total per Guest Pay room...............................................  $   21.31  $   19.29
                                                                             ---------  ---------
                                                                             ---------  ---------
For all Guest Pay rooms:
  Movie buy rates..........................................................      10.7%      10.1%
  Average movie price......................................................  $    8.26  $    8.28
  Average hotel occupancy rate.............................................      69.4%      69.0%
For on-demand Guest Pay rooms:
  Movie buy rates..........................................................      11.4%      11.2%
  Average movie price......................................................  $    8.28  $    8.34
  Average hotel occupancy rate.............................................      70.0%      69.8%
</TABLE>
 
    Average movie revenue per room, for all guest pay rooms, was favorably
impacted by a combination of higher average buy rates and higher average
occupancies, all in comparison to the comparable period in the previous year,
and by the comparative increase in the proportion of on-demand rooms. It has
been the Company's experience that buy rates are higher in rooms featuring the
on-demand service than in those rooms with the scheduled service. The
comparative increase in buy rates, for both all and on-demand guest
 
                                       29
<PAGE>
pay rooms, is attributed to a relatively more popular selection of
newly-released major motion pictures in 1996 as compared to 1995. The slight
decrease in average movie prices for both all and on-demand rooms between the
comparative periods is the result of an increase in the proportion of limited
service hotel rooms in the installed room base, in which rooms movie prices are
generally $7.95. The Company's movie prices were generally $7.95 or $8.95 during
the periods.
 
    Average video game and information service revenue per room, for all guest
pay rooms, increased primarily as a result of the increase in the number of
rooms with video game services installed. On a per-room basis, average monthly
video game revenues were $2.26 and $1.70 during the years ended December 31,
1996 and 1995, respectively.
 
    FREE-TO-GUEST SERVICES.  Free-to-guest revenues increased 7.3%, or $585,000,
in 1996 as compared to 1995. The comparative increase in revenues resulted from
the 18.1% increase in the number of installed free-to-guest rooms since December
31, 1995, which installed room increase mitigated a decline in per-room revenues
resulting from a relatively lower proportion of rooms receiving premium services
in the current period.
 
    OTHER.  Revenue from other sources, such as the sale of televisions, system
equipment, service parts and labor, and miscellaneous free-to-guest programming
materials, increased by $177,000, or 4.0% in 1996 as compared to 1995, all of
which increase was attributable to sales of systems and equipment to foreign
licensees.
 
EXPENSE ANALYSIS
 
    DIRECT COSTS.  The following table sets forth information regarding the
Company's direct costs (in thousands) and gross profit margin for the years
ended December 31:
 
<TABLE>
<CAPTION>
                                                                            1996       1995
                                                                          ---------  ---------
<S>                                                                       <C>        <C>
Direct costs:
  Guest Pay.............................................................  $  34,283  $  19,053
  Free-to-guest.........................................................      6,482      6,117
  Other.................................................................      3,614      3,740
                                                                          ---------  ---------
                                                                          $  44,379  $  28,910
                                                                          ---------  ---------
                                                                          ---------  ---------
Gross profit margin:
  Guest Pay.............................................................      59.4%      62.5%
  Free-to-guest.........................................................      25.0%      24.1%
  Other.................................................................      21.0%      14.9%
  Composite.............................................................      54.6%      54.3%
</TABLE>
 
    Guest Pay direct costs increased 79.9%, or $15.2 million, in 1996 as
compared to the prior year. Since guest pay direct costs (primarily studio and
other license fees, video game license fees and the commission retained by the
hotel) are primarily based on related revenue, such direct costs generally vary
directly with revenue. As a percentage of guest pay revenue, such costs
increased from 37.5% in 1995 to 40.6% in 1996. The relative increase in guest
pay direct costs (as a percentage of revenue), in 1996 as compared to the prior
year, reflects higher movie-related costs due to proportionately higher revenue
from newly-released motion pictures and substantially increased video game
revenue in the guest pay revenue mix, which increases were mitigated by a slight
decrease in hotel commissions.
 
    Free-to-guest direct costs increased 6.0% to $6.5 million in 1996 from $6.1
million in the prior year. As a percentage of free-to-guest revenue,
free-to-guest direct costs decreased to 75.0% in 1996 from 75.9% in the prior
year. The slight decrease in free-to-guest direct costs (as a percentage of
revenue) reflected the effect of price increases for certain programming.
 
                                       30
<PAGE>
    Direct costs associated with other revenue decreased 3.4%, or $126,000, in
1996 as compared to the prior year. As a percentage of related revenues, such
direct costs decreased to 79.0% of other revenue in 1996 versus 85.1% in 1995,
reflecting the effect of increased system and equipment sales, which have
slightly higher margins than the other sources of other revenue.
 
    The Company's overall gross profit increased 55.5%, or $19.0 million, to
$53.3 million in 1996 on a 54.6% increase in revenues in comparison to the prior
year. The Company's overall gross profit margin was 54.6% in 1996 and 54.3% for
the prior year.
 
    OPERATING EXPENSES.  The following table sets forth information in regard to
the Company's operating expenses (in thousands) for the years ended December 31:
 
<TABLE>
<CAPTION>
                                                              1996                      1995
                                                    ------------------------  ------------------------
                                                                PERCENT OF                PERCENT OF
                                                                   TOTAL                     TOTAL
                                                     AMOUNT      REVENUES      AMOUNT      REVENUES
                                                    ---------  -------------  ---------  -------------
<S>                                                 <C>        <C>            <C>        <C>
Operating expenses:
  Guest Pay operations............................  $  15,032        15.4%    $   9,767        15.5%
Selling and marketing.............................      2,708         2.8%        1,871         3.0%
General and administrative........................     10,873        11.1%        6,767        10.7%
Depreciation and amortization.....................     29,815        30.5%       18,336        29.0%
                                                    ---------         ---     ---------         ---
    Total operating expenses......................  $  58,428        59.8%    $  36,741        58.2%
                                                    ---------         ---     ---------         ---
                                                    ---------         ---     ---------         ---
</TABLE>
 
    Guest Pay operations expenses increased 53.9%, or $5.3 million, in 1996 from
$9.8 million in the previous year. Such increase is primarily attributable to
the 50.7% increase in average installed Guest Pay rooms in 1996 as compared to
1995. Per average installed guest pay room, such expenses averaged $3.79 per
month in 1996 as compared to $3.71 per month in 1995, primarily reflecting
increased marketing, service and support costs and property taxes.
 
    Selling and marketing expenses increased 44.7%, or $837,000, in 1996 from
$1.9 million in the prior year. This increase reflects the effect of additional
sales and marketing personnel and increased promotional and marketing
activities. As a percentage of revenue, such expenses represented 2.8% of
revenue in 1996 as compared to 3.0% in the prior year.
 
    General and administrative expenses increased 60.7%, or $4.1 million, in
1996 from $6.8 million in the prior year. This increase reflects the effect of
substantially increased legal expenses, an increase in the number of development
and administrative personnel and increased facilities-related expenses. As a
percentage of revenue, general and administrative expenses represented 11.1% of
total revenue in 1996 as compared to 10.7% in the year earlier period.
 
    Depreciation and amortization expenses increased 62.6% to $29.8 million in
1996 from $18.3 million in the prior year. This increase is directly
attributable to the increases in the number of installed guest pay and game
service equipped rooms previously discussed, as well as the associated software
costs and other capitalized costs such as service vans, equipment and computers
that are related to the increased number of rooms in service since the prior
year.
 
    OPERATING LOSS.  The Company's operating loss, as a result of the factors
previously discussed, increased to $5.1 million in 1996 from $2.4 million in
1995.
 
    INTEREST EXPENSE.  Interest expense increased to $8.2 million in 1996 from
$4.5 million in 1995 due to increases in long-term debt to fund the Company's
continuing expansion of its businesses. Long-term debt increased from $57.5
million at December 31, 1995 to $179.2 million at December 31, 1996, reflecting
the Company's issuance of $150 million principal amount of 10.25% Senior Notes
during 1996. The average principal amount of long-term debt (excluding amounts
outstanding under the revolving credit facility)
 
                                       31
<PAGE>
outstanding during 1996 was approximately $65.4 million (at a weighted average
interest rate of approximately 10.0%) as compared to an average principal amount
outstanding of approximately $40.6 million (at a weighted average interest rate
of approximately 10.3%) during 1995. The weighted average amount outstanding
under the revolving credit facility was approximately $9.4 million during 1996
as compared to approximately $2.1 million in 1995.
 
    EXTRAORDINARY LOSS.  As a result of the early redemption of its 9.95% and
10.35% Senior Notes, the Company incurred a make-whole premium of approximately
$2.8 million, and wrote off unamortized debt issuance costs related to the notes
of approximately $0.4 million.
 
    NET LOSS.  For the reasons previously discussed, the Company's net loss
increased to $16.6 million in 1996 from a net loss of $7.0 million in the prior
year.
 
    EBITDA.  As a result of increasing revenues from guest pay services, and the
other factors previously discussed, EBITDA ("Earnings Before Interest, Income
Taxes and Depreciation and Amortization") increased 55.5% to $24.7 million in
1996 as compared to $15.9 million in 1995. EBITDA as a percentage of total
revenue increased to 25.3% in 1996 as compared to 25.1% in 1995. EBITDA is not
intended to represent an alternative to net income or cash flows from operating,
financing or investing activities (as determined in accordance with generally
accepted accounting principles) as a measure of performance. Rather, it is
included herein because EBITDA is a widely accepted financial indicator used by
certain investors and financial analysts to assess and compare companies on the
basis of operating performance. Management believes that EBITDA provides an
important additional perspective on the Company's operating results and the
Company's ability to service its long-term debt and to fund the Company's
continuing growth.
 
RESULTS OF OPERATIONS--YEARS ENDED DECEMBER 31, 1995 AND 1994
 
REVENUE ANALYSIS
 
    The Company's total revenues increased 56.5% in 1995 as compared to 1994.
The following table sets forth the various components of the Company's total
revenue (in thousands) for the years ended December 31:
 
<TABLE>
<CAPTION>
                                                             1995                     1994
                                                    -----------------------  -----------------------
                                                                PERCENT OF               PERCENT OF
                                                                  TOTAL                    TOTAL
                                                     AMOUNT      REVENUES     AMOUNT      REVENUES
                                                    ---------  ------------  ---------  ------------
<S>                                                 <C>        <C>           <C>        <C>
Guest Pay.........................................  $  50,758        80.2%   $  29,927        74.1%
Free-to-guest.....................................      8,060        12.8%       8,397        20.8%
Other.............................................      4,395         7.0%       2,070         5.1%
                                                    ---------       -----    ---------       -----
    Total.........................................  $  63,213       100.0%   $  40,394       100.0%
                                                    ---------       -----    ---------       -----
                                                    ---------       -----    ---------       -----
</TABLE>
 
    GUEST PAY SERVICES.  Guest Pay revenues increased 69.6%, or $20.8 million,
in 1995 as compared to 1994. This increase is attributable to (i) an approximate
41% increase in the average number of guest pay rooms installed during 1995 as
compared to the prior year and (ii) increases in movie and video game and
information service revenue on a per-room basis of 13.6% and 118.8%,
respectively, both as compared to 1994. Higher average buy rates and higher
average movie prices combined with higher average occupancy rates such that
average monthly movie revenues increased on a per-room basis. Video game and
information service revenues increased from approximately $1.9 million in 1994
to approximately $5.8 million in 1995, primarily as a result of the increase in
the number of rooms with video game services
 
                                       32
<PAGE>
installed. The following table sets forth information with respect to guest pay
rooms for the years ended December 31:
 
<TABLE>
<CAPTION>
                                                                               1995       1994
                                                                             ---------  ---------
<S>                                                                          <C>        <C>
Average monthly revenue per room:
  Movie revenue............................................................  $   17.08  $   15.03
  Video game and information service revenue...............................       2.21       1.01
                                                                             ---------  ---------
    Total per Guest Pay room...............................................  $   19.29  $   16.04
                                                                             ---------  ---------
                                                                             ---------  ---------
For all Guest Pay rooms:
  Movie buy rates..........................................................      10.1%       9.5%
  Average movie price......................................................  $    8.28  $    7.81
  Average hotel occupancy rate.............................................      69.0%      68.7%
For on-demand Guest Pay rooms:
  Movie buy rates..........................................................      11.2%      11.1%
  Average movie price......................................................  $    8.34  $    7.90
  Average hotel occupancy rate.............................................      69.8%      69.9%
</TABLE>
 
    FREE-TO-GUEST SERVICES.  Free-to-guest revenues decreased 4.0%, or $337,000,
in 1995 as compared to the prior year. The comparative decrease is primarily
attributable to a relative decline in the proportion of free-to-guest rooms
receiving premium services.
 
    OTHER.  Revenue from other sources, such as the sale of televisions, system
equipment, service parts and labor, and miscellaneous free-to-guest programming
materials, increased by 112.3%, or $2.3 million, in 1995 as compared to 1994.
This increase is directly attributable to increases in television sales between
the periods.
 
EXPENSE ANALYSIS
 
    DIRECT COSTS.  The following table sets forth information regarding the
Company's direct costs (in thousands) and gross profit margin for the years
ended December 31:
 
<TABLE>
<CAPTION>
                                                                            1995       1994
                                                                          ---------  ---------
<S>                                                                       <C>        <C>
Direct costs:
  Guest Pay.............................................................  $  19,053  $  10,050
  Free-to-guest.........................................................      6,117      6,412
  Other.................................................................      3,740      1,719
                                                                          ---------  ---------
                                                                          $  28,910  $  18,181
                                                                          ---------  ---------
                                                                          ---------  ---------
Gross profit margin:
  Guest Pay.............................................................      62.5%      66.4%
  Free-to-guest.........................................................      24.1%      23.6%
  Other.................................................................      14.9%      17.0%
  Composite.............................................................      54.3%      55.0%
</TABLE>
 
    Guest pay direct costs increased 89.6%, or $9.0 million, in 1995 as compared
to 1994. Since guest pay direct costs (primarily studio and other license fees,
video game license fees and the commission retained by the hotel), are primarily
based on related revenue, such direct costs generally vary directly with
revenue. As a percentage of guest pay revenue, guest pay direct costs were 37.5%
of related revenues versus 33.6% in 1994. The relative increase in guest pay
direct costs (as a percentage of revenue) reflects higher movie-related costs
due to proportionately higher revenue from newly-released motion pictures,
substantially increased video game revenue in the guest pay revenue mix and
increased hotel commissions, as compared to 1994.
 
                                       33
<PAGE>
    Free-to-guest direct costs decreased 4.6%, or $295,000, in 1995 compared to
the prior year, and such direct costs also decreased, as a percentage of
free-to-guest revenues, to 75.9% in 1995 from 76.4% in the prior year, primarily
due to a comparative decrease in the relative proportion of premium channels in
the programming mix, as previously mentioned.
 
    Direct costs related to other revenue increased 117.6%, or $2.0 million, in
1995 as compared to 1994. This increase was directly attributable to the
increased level of television sales discussed above. As a percentage of other
revenue, direct costs increased to 85.1% in 1995 as compared to 83.0% in 1994
due to the relative increase in revenue from television sales, which have a
lower margin than other components of the other revenue category.
 
    The Company's overall gross profit margin was 54.3% in 1995 as compared to
55.0% in 1994. The slight decrease is attributable to the lower guest pay gross
profit margin, and to the effect of the increased sales of televisions in the
other revenue category, both as previously discussed.
 
    OPERATING EXPENSES.  The following table sets forth information in regard to
the Company's operating expenses (in thousands) for the years ended December 31:
 
<TABLE>
<CAPTION>
                                                                        1995                      1994
                                                              ------------------------  ------------------------
                                                                          PERCENT OF                PERCENT OF
                                                                             TOTAL                     TOTAL
                                                               AMOUNT      REVENUES      AMOUNT      REVENUES
                                                              ---------  -------------  ---------  -------------
<S>                                                           <C>        <C>            <C>        <C>
Operating expenses:
  Guest Pay operations......................................  $   9,767        15.5%    $   7,244        17.9%
  Selling and marketing.....................................      1,871         3.0%        1,541         3.8%
  General and administrative................................      6,767        10.7%        4,127        10.2%
  Depreciation and amortization.............................     18,336        29.0%       11,661        28.9%
                                                              ---------         ---     ---------         ---
    Total operating expenses................................  $  36,741        58.2%    $  24,573        60.8%
                                                              ---------         ---     ---------         ---
                                                              ---------         ---     ---------         ---
</TABLE>
 
    Guest pay operations expense increased 34.8%, or $2.5 million, in 1995 as
compared to the prior year. This increase was primarily attributable to the
addition of 83,176 guest pay rooms since December 31, 1994. Per installed guest
pay room, such expenses averaged $3.71 per month during 1995 as compared to
$3.88 for 1994. Lower service and maintenance costs and lower administrative
support costs combined to offset higher property taxes, all on a per-room basis.
 
    Selling and marketing expenses increased 21.4%, or $330,000, in 1995 as
compared to 1994, reflecting an increase in marketing and promotional activities
and the addition of sales and marketing personnel. Sales and marketing expenses
represented 3.0% of revenues in 1995 as compared to 3.8% in the prior year.
 
    General and administrative expenses increased 64.0%, or $2.6 million, in
1995 as compared to the prior year, primarily reflecting increases in legal and
personnel-related costs. As a percentage of revenues, general and administrative
costs were 10.7% in 1995 as compared to 10.2% in 1994.
 
    Depreciation and amortization expenses increased 57.2%, or $6.7 million, in
1995 as compared to 1994. This increase directly reflects the effect of the
approximate 45% increase in the number of installed guest pay rooms, as well as
the effect of expenditures to upgrade previously installed rooms to provide
video game and information services, and the associated software and other
capitalized costs such as service vans and equipment, computers and office
furniture, fixtures and other equipment related to the Company's continuing
expansion.
 
    OPERATING LOSS.  The Company's operating loss was $2.4 million in both 1995
and 1994.
 
    INTEREST EXPENSE.  Interest expense increased 368.1%, or $3.6 million, in
1995 as compared to 1994. The increase is directly attributable to increased
borrowing to fund the Company's continuing investments
 
                                       34
<PAGE>
in both newly-installed and upgraded rooms. The average amount of long-term debt
outstanding during 1995, excluding amounts outstanding under the Company's then
existing revolving credit facility, was approximately $40.6 million as compared
to an average of approximately $12.4 million during 1994. The average amount
outstanding under the revolving credit facility was approximately $2.1 million
during 1995 as compared to approximately $1.9 million in 1994.
 
    NET LOSS.  The Company's net loss increased to $7.0 million in 1995 from
$4.6 million in 1994, as a result of the foregoing factors.
 
    EBITDA.  EBITDA increased 70.9%, or $6.6 million, in 1995 as compared to
1994. EBITDA, as a percentage of total revenues, increased to 25.1% in 1995 as
compared to 23.0% in 1994.
 
SEASONALITY
 
    The Company's quarterly operating results are subject to fluctuation
depending upon hotel occupancy rates and other factors. Typically, occupancy
rates are higher during the second and third quarters due to seasonal travel
patterns.
 
LIQUIDITY AND CAPITAL RESOURCES
 
    On September 15, 1994, the Company issued $28 million principal amount of
9.95% Senior Notes to three insurance companies in a private placement. On April
13, 1995, concurrently with certain amendments to the Note Purchase Agreement,
the Company issued $5 million principal amount of 10.35% Senior Notes under such
agreement in a private placement to certain holders of the 9.95% Senior Notes.
As part of the transaction in which the Company issued its 10.25% Senior Notes
(discussed further below) the Company redeemed the 9.95% and 10.35% Senior Notes
in their entirety, which represented a use of proceeds of approximately $28.9
million in principal amount, plus accrued interest, and a make-whole premium of
approximately $2.8 million.
 
    On August 9, 1995, the Company issued $20 million principal amount of its
11.5% Senior Subordinated Notes due July 15, 2005 (the 11.5% Senior Notes) to
three insurance companies in a private placement. On October 4, 1995, the
Company issued an additional $10 million principal amount of such 11.5% Senior
Notes to the same purchasers and under identical terms and conditions. In
connection with the issuance of its 10.25% Senior Notes, the Company and the
holders of the 11.5% Senior Notes amended the terms of the 11.5% Senior Notes to
provide that such notes rank pari passu with, and have the same covenants as,
the 10.25% Senior Notes. The 11.5% Senior Notes are unsecured and bear interest
at the fixed rate of 11.5%, payable semi-annually. Mandatory annual principal
payments of $6 million commence July 15, 2001.
 
    Net proceeds of the August 9, 1995 issue of the 11.5% Senior Notes, net of
original issue discount and issuance-related expenses, were approximately $18.1
million, and were used to (i) repay $10.0 million outstanding under the
Company's then existing revolving facility and (ii) provide funding for capital
expenditures to expand the Company's guest pay services business. The net
proceeds from the October 4, 1995 issue of the 11.5% Senior Notes, net of
original issue discount and issuance-related expenses, were approximately $9.2
million and provided additional capital to fund the expansion of the Company's
guest pay services business.
 
    In connection with the December 19, 1996 issuance of its 10.25% Senior
Notes, the Company repaid all of the outstanding borrowing under its then bank
credit facility, approximately $20.4 million, and amended and restated such
facility. The amended and restated bank credit facility (the "1997 Facility")
provides for total lending commitments of $100.0 million (which can be increased
to $175.0 million with the consent of NatWest Bank) and contains certain
covenants, including the maintenance of certain financial ratios, limitations on
the incurrence of additional indebtedness, limitations on the incurrence of
certain liens, limitations on certain payments or distributions in respect of
the common stock and
 
                                       35
<PAGE>
provisions for acceleration of principal repayment in certain circumstances. The
1997 Facility is secured by (i) a first priority security interest in all of the
Company's and certain of its subsidiaries' tangible and intangible assets and
(ii) a guarantee by ResNet of all amounts advanced to it by the Company. Amounts
borrowed under the 1997 Facility bear interest at either (i) LIBOR plus from
1.25% to 2.00% or (ii) the greater of (a) the NatWest Bank prime rate plus from
 .25% to 1.00% or (b) the federal funds rate plus from .75% to 1.50%, depending
on the Company's total leverage, as defined in the agreement. The banks'
commitment under the 1997 Facility is subject to a scheduled reduction of 15%
beginning in December 1998 and annually thereafter as follows: December
1999--20%; December 2000--20%; December 2001--20%; and December 2002--25%.
 
    On May 23, 1996, the Company sold 3,680,000 shares of the Company's Common
Stock for net proceeds of approximately $44.6 million. Such proceeds were used
to repay approximately $25.9 million of borrowings then outstanding under the
Existing Credit Facility, and to provide working capital for the continuing
expansion of the Company's lodging and residential business.
 
    On October 21, 1996, the Company and ResNet entered into agreements with TCI
Satellite pursuant to which TCI Satellite acquired a 4.99% equity interest in
ResNet for a purchase price of $5.4 million in cash (the "Stock Payment") and
agreed to provide ResNet with long-term access to a DBS signal on a nationwide
basis. In addition, TCI Satellite agreed to advance up to $34.6 million to
ResNet during the five years ending October 21, 2001, under a convertible note
agreement (the "TCI Convertible Note") to purchase DBS equipment. The TCI
Convertible Note is subject to mandatory conversion into a maximum 32.0% equity
interest in ResNet at such time as conversion is not restricted by FCC
regulations. The TCI Convertible Note is unsecured, payable solely in shares of
ResNet's common stock, non-recourse to the Company, and subordinated to all
present and future borrowings by ResNet including any borrowings from the
Company by ResNet. Interest accrues (generally at TCI's average borrowing rate)
on amounts outstanding under the TCI Convertible Note, but such interest is not
payable in cash (and does not increase the equity interest into which the TCI
Convertible Note will be converted).
 
    On December 19, 1996, the Company issued $150 million, principal amount, of
unsecured 10.25% Senior Notes (the Notes) in a private offering in accordance
with Rule 144A of The Securities Act of 1933, as amended (the Securities Act).
The proceeds of the Notes, which were issued at par, after placement fees and
offering expenses, were approximately $143.2 million. Approximately $31.7
million of such proceeds was used to redeem the outstanding principal amounts of
the 9.95% and 10.35% Senior Notes and to prepay all outstanding amounts under
the Company's then revolving credit facility, both as previously discussed. The
remaining proceeds, approximately $91.1 million, were invested in highly liquid,
interest-bearing securities pending their use for funding capital expenditures
to expand the Company's lodging and residential businesses.
 
    The Company has incurred operating and net losses due in large part to the
depreciation, amortization and interest expenses related to the capital required
to expand its lodging and residential businesses. The growth of the Company's
business requires substantial indebtedness to finance expansion of its lodging
and multi-family residential businesses. The Company expects that losses will
increase as the Company implements its expansion strategy. Historically, cash
flow from operations has not been sufficient to fund the cost of expanding the
Company's business and to service existing indebtedness. Capital expenditures
were approximately $85.3 million during 1996, and net cash provided by operating
activities was approximately $9.5 million.
 
    Depending on the rate of growth of its lodging and residential businesses
and other factors, the Company expects to incur capital expenditures of between
approximately $90 to $125 million in 1997 and substantial amounts thereafter.
The actual amount and timing of the Company's capital expenditures will vary
(and such variations could be material) depending upon the number of new
contracts for services entered into by the Company, the costs of installations
and other factors; however, this is a forward-looking statement and there can be
no assurance in this regard. In addition, the 1997 Facility limits the amount of
 
                                       36
<PAGE>
the Company's annual capital expenditures to a certain base amount plus the
amounts of certain additional financing.
 
    The Company believes that the net proceeds from the 10.25% Senior Notes, the
funds to be provided by TCI Satellite, its operating cash flows and borrowings
permitted under the 1997 Facility will be sufficient to fund the Company's cash
requirements for 12 to 18 months; however, this is a forward-looking statement
and there can be no assurance in this regard. After such time, the Company may
incur additional amounts of indebtedness. If the Company's plans or assumptions
change, if its assumptions prove to be inaccurate or if the Company experiences
unanticipated costs or competitive pressures, the Company may be required to
seek additional capital sooner than currently anticipated. There can be no
assurance that the Company will be able to obtain financing, or, if such
financing is available, that the Company will be able to obtain it on acceptable
terms. Failure to obtain additional financing, if needed, could result in the
delay or abandonment of some or all of the Company's expansion plans.
 
EFFECT OF RECENTLY ISSUED ACCOUNTING STANDARDS
 
    Financial Accounting Standards Board Statement No. 123, "Accounting for
Stock-Based Compensation" ("Statement 123"), encourages, but does not require, a
fair value-based method of accounting for employee stock options or similar
equity instruments. It also allows an entity to elect to continue to measure
compensation cost under Accounting Principles Board Opinion No. 25, "Accounting
for Stock Issued to Employees" ("APB 25"), but requires pro forma disclosures of
net income and earnings per share as if the fair value method of accounting had
been applied. The Company elected to continue to measure compensation cost in
accordance with APB 25, and to comply with the pro forma disclosure requirements
of Statement 123 as of January 1, 1996.
 
    Financial Accounting Standards Board Statement No. 121, "Accounting for the
Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of" was
adopted by the Company as of January 1, 1996. This statement was applied
prospectively, and requires that impairment losses on long-lived assets be
recognized when the book value of the asset exceeds its expected undiscounted
cash flows. The adoption did not have a material impact on the Company's
financial position or results of operations.
 
ITEM 8--FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
 
    See "Item 14--Exhibits, Financial Statement Schedules and Reports on Form
8-K" for the Company's Consolidated Financial Statements, the Notes thereto and
Schedules filed as a part of this report.
 
ITEM 9-- CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE.
 
    None.
 
                                       37
<PAGE>
                                    PART III
 
ITEM 10--DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT
 
    Except as hereinafter noted, the information concerning directors and
executive officers of the Company is incorporated by reference from the sections
entitled "Executive Officers", "Election of Directors--Board of Directors and
Nominees" and "Compliance with Reporting Requirements of Section 16 of the
Exchange Act" of the Company's definitive Proxy Statement to be filed pursuant
to Regulation 14A within 120 days after the end of the last fiscal year.
 
ITEM 11--EXECUTIVE COMPENSATION
 
    Information concerning executive remuneration and transactions is
incorporated by reference from the section entitled "Beneficial Ownership of
Principal Stockholders and Management" of the Company's definitive Proxy
Statement to be filed pursuant to Regulation 14A within 120 days after the end
of the last fiscal year.
 
ITEM 12--SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT
 
    Information concerning security ownership of certain beneficial owners and
management is incorporated by reference from the section entitled "Beneficial
Ownership of Principal Stockholders and Management" of the Company's definitive
Proxy Statement to be filed pursuant to Regulation 14A within 120 days after the
end of the last fiscal year.
 
ITEM 13--CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
 
    Information concerning certain relationships and related transactions with
management is incorporated by reference from the section entitled "Certain
Transactions with Management and Others" of the Company's definitive Proxy
Statement to be filed pursuant to Regulation 14A within 120 days after the end
of the fiscal year.
 
                                       38
<PAGE>
                                    PART IV
 
ITEM 14--EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K
 
    (a)  CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULES--Reference is made to
the "Index to Consolidated Financial Statements" of LodgeNet Entertainment
Corporation, located at page F-1 of this PART IV, for a list of the financial
statements and schedules for the year ended December 31, 1996 included herein.
 
    (b)  REPORTS ON FORM 8-K--The Company filed one report on Form 8-K, dated
December 4, 1996, during the quarter ended December 31, 1996.
 
    (c)  EXHIBITS--Following is a list of Exhibits filed with this report.
Exhibits 10.1 and 10.2 constitute management contracts. Exhibits 10.3, 10.7,
10.8, 10.9, 10.10, 10.11, and 10.12 constitute compensatory plans.
 
<TABLE>
<CAPTION>
EXHIBIT NO.
-----------
<S>          <C>
  3.1        Certificate of Incorporation of the Company
  3.2        By-Laws of the Registrant (1)
  4.1        Registration Rights Agreement dated as of December 16, 1996, between LodgeNet Entertainment
             Corporation and Morgan Stanley & Co. Incorporated, NatWest Capital Markets Limited and Montgomery
             Securities
  4.2        Indenture dated as of December 19, 1996, between LodgeNet Entertainment Corporation and Marine
             Midland Bank, as trustee, including the form of Senior Note
  4.3        Form of Senior Notes (included in Exhibit 4.2)
 10.1        Form of Employment Agreement between the Company and each of Tim C. Flynn and Scott C. Petersen (1)
 10.2        Form of Agreement between the Company and each of David M. Bankers, John M. O'Haugherty, Douglas D.
             Truckenmiller and Steven D. Truckenmiller (1)
 10.3        LodgeNet Entertainment Corporation Stock Option Plan (as amended and restated effective August 15,
             1996)
 10.4        Office and Building Lease dated December 9, 1991, regarding principal office of the Company (1)
 10.5        Agreement to Extend Lease dated November 6, 1996, regarding Office and Building Lease dated December
             9, 1991
 10.6        License Agreement dated May 2, 1993 between Nintendo of America, Inc. and LodgeNet Entertainment
             Corporation (2)
 10.7        Stock Option Agreements dated as of February 29, 1988 between the Company and Tim C. Flynn, as
             extended by Extension Agreement dated as of July 15, 1991 (2)
 10.8        Stock Option Agreements dated as of February 29, 1988 between the Company and Scott C. Petersen, as
             extended by Extension Agreement dated as of July 15, 1991 (2)
 10.9        Stock Option Agreement dated as of December 31, 1992 between the Company and John M. O'Haugherty (2)
 10.10       Stock Option Agreement dated as of December 31, 1992 between the Company and David M. Bankers (2)
 10.11       Form of Stock Option Agreement for Non-Employee Directors (3)
 10.12       Form of Incentive Stock Option Agreement for Key Employees (3)
 10.13       Securities Purchase Agreement, by and between LodgeNet Entertainment Corporation, John Hancock Mutual
             Life Insurance Company, Allstate Life Insurance Company, Connecticut Mutual Life Insurance and CMA
             Life Insurance Company, dated as of August 9, 1995 (4)
</TABLE>
 
                                       39
<PAGE>
   
<TABLE>
<S>          <C>
 10.14       Amendment to Securities Purchase Agreement, dated as of December 19, 1996
 10.15       Form of Executive Severance Agreement between the Company and each of Tim C. Flynn, Scott C.
             Petersen, Jeffrey T. Weisner, John M. O'Haugherty, David M. Bankers, Douglas D. Truckenmiller, Steven
             D. Truckenmiller and Eric R. Jacobsen; all dated of July 25, 1995 (5)
 10.16       Video Services Agreement by and among GE Capital-ResCom L.P. and ResNet Communications, Inc. and
             LodgeNet Entertainment Corporation dated as of February 9, 1996 (6)+
 10.17       Amended and Restated Loan Agreement by and among LodgeNet Entertainment Corporation, the Banks
             Signatory thereto, National Westminster Bank Plc, as Agent for such Banks, and National Westminster
             bank of Canada, as an Issuing bank, dated December 19, 1996
 10.18       Equipment Sales Agreement between ResNet Communications, Inc. and TCI Satellite Entertainment, Inc.,
             dated as of October 21, 1996 (7)
 10.19       Subordinated Convertible Term Loan Agreement between ResNet Communications, Inc. and TCI Satellite
             Entertainment, Inc., dated as of October 21, 1996 (7)
 10.20       Option Agreement between ResNet Communications, Inc. and TCI Satellite Entertainment, Inc., dated as
             of October 21, 1996 (7)
 10.21       Standstill Agreement between LodgeNet Entertainment Corporation and TCI Satellite Entertainment,
             Inc., dated as of October 21, 1996 (7)
 10.22       Stockholders' Agreement between LodgeNet Entertainment Corporation and TCI Satellite Entertainment,
             Inc., dated as of October 21, 1996 (7)
 10.23       Subscription Agreement between ResNet Communications, Inc. and TCI Satellite Entertainment, Inc.,
             dated as of October 21, 1996 (7)
 10.24       First Amendment, dated October 17, 1996, to License Agreement between Nintendo of America, Inc. and
             LodgeNet Entertainment Corporation
 11.1        Statement of computation of earnings per share
 12.1        Statement of computation of ratios
 21.1        Subsidiaries of the Company
 27.1        Financial Data Schedule
</TABLE>
    
 
------------------------
 
   
+ Confidential Treatment has been requested with respect to certain portions of
this agreement.
    
 
(1) Incorporated by Reference to the Company's Amendment No. 1 to Registration
    Statement on Form S-1, as filed with the Securities and Exchange Commission,
    September 24, 1993.
 
(2) Incorporated by Reference to the company's Amendment No. 2 to Registration
    Statement on Form S-1, as filed with the Securities and Exchange Commission,
    October 13, 1993.
 
(3) Incorporated by Reference to the Annual Report on Form 10-K for the year
    ended December 31, 1993, as filed with the Securities and Exchange
    Commission, March 25, 1994.
 
(4) Incorporated by Reference to the Quarterly Report on Form 10-Q for the
    quarter ended June 30, 1995, as filed with the Securities and Exchange
    Commission, August 14, 1995.
 
(5) Incorporated by Reference to the Quarterly Report on Form 10-Q for the
    quarter ended September 30, 1995, as filed with the Securities and Exchange
    Commission, November 14, 1995.
 
(6) Incorporated by Reference to the Annual Report on Form 10-K for the year
    ended December 31, 1995, as filed with the Securities and Exchange
    Commission, April 1, 1996.
 
(7) Incorporated by Reference to TCI Satellite Entertainment, Inc.'s Amendment
    No. 1 to Registration Statement on Form 10 as filed with the Securities and
    Exchange Commission, October 29, 1996.
 
                                       40
<PAGE>
                                   SIGNATURES
 
    Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Company has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized in the City of Sioux
Falls, State of South Dakota, on March 17, 1997.
 
                                          LodgeNet Entertainment Corporation
 
                                          By:         /s/ TIM C. FLYNN
                                            ------------------------------------
 
                                                       Tim C. Flynn,
                                               PRESIDENT AND CHIEF EXECUTIVE
                                                         OFFICER
 
    Pursuant to the requirements of the Securities and Exchange Act of 1934,
this report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated.
 
<TABLE>
<CAPTION>
                      SIGNATURE                                       TITLE                         DATE
------------------------------------------------------  ---------------------------------  ----------------------
 
<C>                                                     <S>                                <C>
                   /s/ TIM C. FLYNN                     President, Chief Executive
     -------------------------------------------          Officer and Director (Principal      March 17, 1997
                     Tim C. Flynn                         Executive Officer)
 
                /s/ SCOTT C. PETERSEN
     -------------------------------------------        Executive Vice President, Chief        March 17, 1997
                  Scott C. Petersen                       Operating Officer, and Director
 
                /s/ JEFFREY T. WEISNER                  Vice President--Finance,
     -------------------------------------------          (Principal Financial and             March 17, 1997
                  Jeffrey T. Weisner                      Accounting Officer)
 
                   /s/ DAVID AUSTAD
     -------------------------------------------        Director                               March 17, 1997
                     David Austad
 
               /s/ LAWRENCE FLINN, JR.
     -------------------------------------------        Director                               March 17, 1997
                 Lawrence Flinn, Jr.
 
                /s/ RICHARD R. HYLLAND
     -------------------------------------------        Director                               March 17, 1997
                  Richard R. Hylland
 
                /s/ R. F. LEYENDECKER
     -------------------------------------------        Director                               March 17, 1997
                  R. F. Leyendecker
</TABLE>
 
                                       41
<PAGE>
                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
<TABLE>
<CAPTION>
                                                                                                               PAGE
                                                                                                             ---------
<S>                                                                                                          <C>
Report of Independent Public Accountants...................................................................        F-2
 
Consolidated Balance Sheets as of December 31, 1995 and 1996...............................................        F-3
 
Consolidated Statements of Operations for the years ended
  December 31, 1994, 1995 and 1996.........................................................................        F-4
 
Consolidated Statements of Stockholders' Equity for the years ended
  December 31, 1994, 1995 and 1996.........................................................................        F-5
 
Consolidated Statements of Cash Flows for the years ended
  December 31, 1994, 1995 and 1996.........................................................................        F-6
 
Notes to Consolidated Financial Statements.................................................................        F-7
 
                                             INDEX TO FINANCIAL SCHEDULES
 
Report of Independent Public Accountants on Schedule.......................................................       F-20
 
Schedule II -- Valuation and Qualifying Accounts...........................................................       F-21
</TABLE>
 
                                      F-1
<PAGE>
                    REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS
 
To LodgeNet Entertainment Corporation:
 
    We have audited the accompanying consolidated balance sheets of LodgeNet
Entertainment Corporation (a Delaware corporation) and Subsidiaries as of
December 31, 1995 and 1996, and the related consolidated statements of
operations, stockholders' equity and cash flows for each of the three years in
the period ended December 31, 1996. These financial statements are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these financial statements based on our audits.
 
    We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
 
    In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of LodgeNet Entertainment
Corporation and Subsidiaries as of December 31, 1995 and 1996, and the results
of their operations and their cash flows for each of the three years in the
period ended December 31, 1996, in conformity with generally accepted accounting
principles.
 
                                          ARTHUR ANDERSEN LLP
 
Minneapolis, Minnesota,
 
February 28, 1997
 
                                      F-2
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
                          CONSOLIDATED BALANCE SHEETS
                         (DOLLAR AMOUNTS IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                                                 DECEMBER 31,
                                                                                            ----------------------
                                                                                               1995        1996
                                                                                            ----------  ----------
<S>                                                                                         <C>         <C>
                                                      ASSETS
Current assets:
  Cash and cash equivalents...............................................................  $    2,252  $   86,177
  Accounts receivable, net of allowance for doubtful accounts.............................      12,150      18,428
  Prepaid expenses and other..............................................................       1,462       1,935
                                                                                            ----------  ----------
    Total current assets..................................................................      15,864     106,540
Property and equipment, net...............................................................     108,106     164,157
Debt issuance costs, net of accumulated amortization......................................       1,537       8,509
Other assets, net.........................................................................      --             562
                                                                                            ----------  ----------
                                                                                            $  125,507  $  279,768
                                                                                            ----------  ----------
                                                                                            ----------  ----------
 
                                       LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Accounts payable........................................................................  $   14,911  $   16,775
  Current maturities of long-term debt....................................................       4,254         425
  Accrued expenses........................................................................       3,745       4,596
                                                                                            ----------  ----------
    Total current liabilities.............................................................      22,910      21,796
Deferred revenue..........................................................................       2,374       2,956
Long-term debt............................................................................      57,497     179,233
Minority interest in consolidated subsidiary..............................................      --             231
                                                                                            ----------  ----------
    Total liabilities.....................................................................      82,781     204,216
                                                                                            ----------  ----------
 
Commitments and contingencies (Note 6)
Stockholders' equity:
  Common stock, $.01 par value, 20,000,000 shares authorized; 7,352,113 and 11,125,369
    shares outstanding at December 31, 1995 and 1996, respectively........................          74         111
  Additional paid-in capital..............................................................      71,234     120,539
  Accumulated deficit.....................................................................     (28,582)    (45,098)
                                                                                            ----------  ----------
    Total stockholders' equity............................................................      42,726      75,552
                                                                                            ----------  ----------
                                                                                            $  125,507  $  279,768
                                                                                            ----------  ----------
                                                                                            ----------  ----------
</TABLE>
 
   The accompanying notes are an integral part of these consolidated balance
                                    sheets.
 
                                      F-3
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
                     CONSOLIDATED STATEMENTS OF OPERATIONS
            (DOLLAR AMOUNTS, EXCEPT PER SHARE AMOUNTS, IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                                  YEARS ENDED DECEMBER 31,
                                                                             ----------------------------------
                                                                                1994        1995        1996
                                                                             ----------  ----------  ----------
<S>                                                                          <C>         <C>         <C>
Revenues:
  Guest Pay................................................................  $   29,927  $   50,758  $   84,504
  Free-to-guest............................................................       8,397       8,060       8,645
  Other....................................................................       2,070       4,395       4,572
                                                                             ----------  ----------  ----------
Total revenues.............................................................      40,394      63,213      97,721
                                                                             ----------  ----------  ----------
Direct costs:
  Guest Pay................................................................      10,050      19,053      34,283
  Free-to-guest............................................................       6,412       6,117       6,482
  Other....................................................................       1,719       3,740       3,614
                                                                             ----------  ----------  ----------
    Total direct costs.....................................................      18,181      28,910      44,379
                                                                             ----------  ----------  ----------
Gross profit...............................................................      22,213      34,303      53,342
                                                                             ----------  ----------  ----------
Operating expenses:
  Guest Pay operations.....................................................       7,244       9,767      15,032
  Selling and marketing....................................................       1,541       1,871       2,708
  General and administrative...............................................       4,127       6,767      10,873
  Depreciation and amortization............................................      11,661      18,336      29,815
                                                                             ----------  ----------  ----------
    Total operating expenses...............................................      24,573      36,741      58,428
                                                                             ----------  ----------  ----------
Operating loss.............................................................      (2,360)     (2,438)     (5,086)
Interest expense, net......................................................         966       4,522       8,243
                                                                             ----------  ----------  ----------
Loss before income taxes and extraordinary loss............................      (3,326)     (6,960)    (13,329)
Provision for income taxes.................................................      --              66          28
                                                                             ----------  ----------  ----------
Loss before extraordinary loss.............................................      (3,326)     (7,026)    (13,357)
Extraordinary loss.........................................................       1,324      --           3,253
                                                                             ----------  ----------  ----------
Net loss...................................................................  $   (4,650) $   (7,026) $  (16,610)
                                                                             ----------  ----------  ----------
                                                                             ----------  ----------  ----------
Per common share:
  Loss before extraordinary loss...........................................  $    (0.45) $    (0.95) $    (1.39)
  Extraordinary loss.......................................................       (0.18)     --           (0.34)
                                                                             ----------  ----------  ----------
  Net loss attributable to common stock....................................  $    (0.63) $    (0.95) $    (1.73)
                                                                             ----------  ----------  ----------
                                                                             ----------  ----------  ----------
Weighted average shares outstanding........................................   7,326,748   7,382,471   9,624,226
                                                                             ----------  ----------  ----------
                                                                             ----------  ----------  ----------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-4
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
                CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
                         (DOLLAR AMOUNTS IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                            COMMON STOCK         ADDITIONAL
                                                      -------------------------   PAID-IN    ACCUMULATED
                                                         SHARES       AMOUNT      CAPITAL      DEFICIT       TOTAL
                                                      ------------  -----------  ----------  ------------  ----------
<S>                                                   <C>           <C>          <C>         <C>           <C>
Balance, December 31, 1993..........................     7,274,248   $      73   $   69,468   $  (16,876)  $   52,665
  Common stock option activity......................         4,500      --               24       --               24
  Net loss..........................................       --           --           --           (4,650)      (4,650)
  Foreign currency translation adjustment...........       --           --           --              (97)         (97)
                                                      ------------       -----   ----------  ------------  ----------
Balance, December 31, 1994..........................     7,278,748          73       69,492      (21,623)      47,942
  Common stock option activity......................        73,365           1           62       --               63
  Warrants issued...................................       --           --            1,680       --            1,680
  Net loss..........................................       --           --           --           (7,026)      (7,026)
  Foreign currency translation adjustment...........       --           --           --               67           67
                                                      ------------       -----   ----------  ------------  ----------
Balance, December 31, 1995..........................     7,352,113          74       71,234      (28,582)      42,726
  Issuance of common stock..........................     3,680,000          36       44,599       --           44,635
  Common stock option activity......................        93,256           1           34       --               35
  Net loss..........................................       --           --           --          (16,610)     (16,610)
  Sale of interest in subsidiary....................       --           --            4,672       --            4,672
  Foreign currency translation adjustment...........       --           --           --               94           94
                                                      ------------       -----   ----------  ------------  ----------
Balance, December 31, 1996..........................    11,125,369   $     111   $  120,539   $  (45,098)  $   75,552
                                                      ------------       -----   ----------  ------------  ----------
                                                      ------------       -----   ----------  ------------  ----------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-5
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                         (DOLLAR AMOUNTS IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                                      YEARS ENDED DECEMBER 31,
                                                                                  --------------------------------
                                                                                    1994       1995        1996
                                                                                  ---------  ---------  ----------
<S>                                                                               <C>        <C>        <C>
Operating activities:
  Net loss......................................................................  $  (4,650) $  (7,026) $  (16,610)
  Adjustments to reconcile net loss to net cash provided by operating
    activities:
    Depreciation and amortization...............................................     11,661     18,336      29,815
    Non-cash portion of extraordinary loss......................................      1,324     --             434
    Minority interest...........................................................     --         --             (16)
    Change in operating assets and liabilities:
      Accounts receivable.......................................................     (2,765)    (3,541)     (6,278)
      Prepaid expenses and other................................................        139       (447)       (473)
      Accounts payable..........................................................      5,735      6,205       1,864
      Accrued expenses and deferred revenue.....................................        505      1,857       1,433
      Other.....................................................................     --         --            (607)
                                                                                  ---------  ---------  ----------
Net cash provided by operating activities.......................................     11,949     15,384       9,562
                                                                                  ---------  ---------  ----------
Investing activities:
  Property and equipment additions..............................................    (43,521)   (51,497)    (85,258)
  Proceeds from sale of interest in subsidiary..................................     --         --           5,396
  Proceeds from certificates of deposit.........................................      2,008     --          --
                                                                                  ---------  ---------  ----------
  Net cash used for investing activities........................................    (41,513)   (51,497)    (79,862)
                                                                                  ---------  ---------  ----------
Financing activities:
  Proceeds from long-term debt..................................................     28,000     33,630     151,514
  Debt issuance costs...........................................................       (462)    (1,348)     (7,969)
  Stock issuance costs..........................................................     --         --            (477)
  Repayment of long-term debt...................................................     (6,000)       (89)    (33,607)
  Borrowings under revolving credit facility....................................      6,500     10,000      55,958
  Repayments of revolving credit facility.......................................     (6,500)   (10,000)    (55,958)
  Proceeds from issuance of common stock........................................     --         --          44,635
  Proceeds from issuance of warrants to purchase common stock...................     --          1,680      --
  Stock option activity.........................................................         14         63          35
                                                                                  ---------  ---------  ----------
  Net cash provided by financing activities.....................................     21,552     33,936     154,131
                                                                                  ---------  ---------  ----------
  Effect of exchange rates on cash..............................................         58        127          94
                                                                                  ---------  ---------  ----------
  Increase (decrease) in cash and cash equivalents..............................     (7,954)    (2,050)     83,925
  Cash and cash equivalents at beginning of period..............................     12,256      4,302       2,252
                                                                                  ---------  ---------  ----------
  Cash and cash equivalents at end of period....................................  $   4,302  $   2,252  $   86,177
                                                                                  ---------  ---------  ----------
                                                                                  ---------  ---------  ----------
 
Supplemental cash flow information:
  Cash paid for interest........................................................  $     836  $   3,341  $    7,870
                                                                                  ---------  ---------  ----------
                                                                                  ---------  ---------  ----------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-6
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
NOTE 1--THE COMPANY
 
    LodgeNet Entertainment Corporation ("LodgeNet" or the "Company") and its
wholly-owned Canadian subsidiary assemble, install and operate guest pay movie
systems and provide satellite-delivered, free-to-guest programming, interactive
games and multimedia entertainment, and guest information systems to the lodging
industry, primarily in the United States and Canada. Through its majority-owned
subsidiary, ResNet Communications, Inc. ("ResNet"), the Company installs and
operates private cable television systems in multi-family residential properties
nationwide. The operations of ResNet were not material to the consolidated
results of operations for 1996.
 
    The Company's operating performance and outlook are strongly influenced by
such factors as overall occupancy levels and economic conditions in the lodging
industry, the number of lodging rooms equipped with the Company's systems, the
popularity and availability of programming, and competitive factors.
 
    The rapid growth of the Company's businesses has and is expected to continue
to require capital resources in excess of operating cash flows. While the
Company's working capital, operating cash flows and its revolving credit
facility are expected to be sufficient to fund its growth for 1997, the Company
will likely, depending on its rate of growth, require additional growth capital
in subsequent years.
 
NOTE 2--SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
    PRINCIPLES OF CONSOLIDATION--The consolidated financial statements include
the accounts of the Company, its wholly-owned Canadian subsidiary, and ResNet
Communications, Inc., which is majority-owned by the Company. All significant
inter-company accounts and transactions have been eliminated in consolidation.
 
    USE OF ESTIMATES--The preparation of financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions about certain matters and items. These estimates and assumptions
affect the reported amounts of assets and liabilities and the disclosure of
contingent assets and liabilities, at the date of the financial statements; and
the reported amounts of revenues, expenses and costs during the reporting
periods. The ultimate outcome of the matters and items may be different from the
estimates and assumptions.
 
    CASH AND CASH EQUIVALENTS--Cash and cash equivalents are comprised of demand
deposits and temporary investments in highly liquid securities having original
maturities of 90 days or less.
 
    PROPERTY AND EQUIPMENT--Property and equipment is stated at cost, including
certain payroll costs related to the installation of new systems. Repairs and
maintenance costs, which do not significantly extend the useful lives of the
respective assets, are charged to operations as incurred. Depreciation of guest
pay and free-to-guest systems begins when such systems are installed and
activated. Depreciation on other equipment begins when such equipment is placed
in service. For financial reporting purposes, the
 
                                      F-7
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 2--SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Company does not assume a salvage value for any equipment, and depreciation and
amortization are computed using the straight-line method over the following
estimated useful lives of the assets:
 
<TABLE>
<CAPTION>
                                                                                        YEARS
                                                                                      ---------
<S>                                                                                   <C>
Building............................................................................     19
Guest Pay systems:
  System components.................................................................   5 to 7
  In-room equipment.................................................................   3 to 5
Cable television equipment..........................................................   3 to 10
Free-to-guest systems...............................................................      5
Other equipment.....................................................................      5
</TABLE>
 
    PRODUCT DEVELOPMENT--The Company has capitalized certain costs of developing
software and other components of its guest pay and residential systems. The
capitalization of these costs begins when a system's technological and
commercial feasibility has been established and ends when such systems are
available for use in guest pay or residential properties. Capitalized costs are
reported at the lower of unamortized costs or net realizable value, and are
amortized over the system's estimated useful life. Guest pay system development
costs capitalized were $936,000, $1,480,000 and $1,616,000 during the years
ended December 31, 1994, 1995 and 1996, respectively. Amortization of such costs
was $344,000, $455,000 and $599,000 for the years ended December 31, 1994, 1995
and 1996, respectively.
 
    DEBT ISSUANCE COSTS--Costs associated with the issuance of debt securities
and with obtaining credit facilities are capitalized and amortized over the term
of the related borrowing or facility. The Company capitalized $462,000,
$1,348,000 and $7,969,000 of debt issuance costs during the years ended December
31, 1994, 1995 and 1996, respectively. Amortization of such costs was $203,000
in 1994, excluding $1,324,000 which was reflected as an extraordinary loss
resulting from the early termination of a bank credit facility during 1994 (see
Note 10); $260,000 in 1995; and $564,000 in 1996, excluding $434,000 included in
an extraordinary loss resulting from the early redemption of the Company's 9.95%
and 10.35% Senior Notes (see Note 10). Accumulated amortization was $13,000,
$273,000 and $1,271,000 at December 31, 1994, 1995 and 1996, respectively.
 
    LOSS PER SHARE COMPUTATION--The net loss per common share was computed using
the weighted average shares outstanding during the periods and, when applicable,
outstanding warrants and options.
 
    REVENUE RECOGNITION--Revenues and related costs are recognized when the
services are rendered. The Company has obtained certain programming agreements
which provide for the receipt of low-cost programming in the earlier years of
such agreements. The Company's policy is to record the costs of such programming
on a straight-line basis. At December 31, 1994, 1995 and 1996 the Company had
recorded deferred revenues, relating to such agreements, of $1,654,000,
$1,579,000 and $1,835,000, respectively. Such amounts represent reductions of
programming costs in future years and are included in deferred revenues.
 
    FOREIGN CURRENCY TRANSLATION--The assets and liabilities of the Company's
Canadian subsidiary were translated at year-end exchange rates. Income statement
items were translated at average exchange rates during the periods.
 
                                      F-8
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 2--SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
    CONCENTRATION OF CREDIT RISKS AND CUSTOMER DATA--The Company has derived
virtually all of its revenue from entities in the lodging industry, however, no
individual customer accounted for as much as 10% of total revenue in any period
presented in the accompanying consolidated statements of operations. The
allowance for doubtful accounts was $410,000 and $785,000 at December 31, 1995
and 1996, respectively. The provision for doubtful accounts was $226,000 in
1994, $343,000 in 1995, and $922,000 in 1996.
 
    INCOME TAXES--The Company accounts for income taxes under the liability
method, in accordance with the requirements of Statement of Financial Accounting
Standards No. 109, "Accounting for Income Taxes". Deferred income tax assets and
liabilities are computed annually for differences between the financial
statement and tax basis of assets and liabilities. Measurement is based on
enacted tax rates applicable to the periods in which such differences are
expected to reverse.
 
    FAIR VALUE OF FINANCIAL INSTRUMENTS--The carrying amounts for items
comprising current assets and current liabilities approximate fair value due to
the short period to maturity of these items. The fair value of long-term debt
instruments is estimated by reference to current yields to maturity on similar
instruments or quotes where available. The fair value of the warrants issued
during 1995 was estimated using option valuation techniques.
 
    STOCK-BASED COMPENSATION--The Company measures compensation costs associated
with its stock option plans in accordance with Accounting Principles Board
Opinion No. 25, as permitted by Statement of Financial Accounting Standards No.
123. The effect of fair value based measurement of such costs on net loss and
net loss per share, in accordance with Statement of Financial Accounting
Standards No. 123, is disclosed on a pro forma basis.
 
    RECENTLY ISSUED ACCOUNTING STANDARDS--Financial Accounting Standards Board
Statement No. 121, "Accounting for the Impairment of Long-lived Assets and for
Long-lived Assets to Be Disposed Of" was adopted by the Company on January 1,
1996. The adoption did not have a material impact on the Company's financial
position or results of operations.
 
    RECLASSIFICATIONS--Certain items in the consolidated financial statements
have been reclassified to conform to 1996 classifications. Such
reclassifications had no effect on previously reported consolidated statements
of operations or stockholders' equity.
 
                                      F-9
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 3--PROPERTY AND EQUIPMENT, NET
 
    Property and equipment was comprised as follows at (in thousands of
dollars):
 
<TABLE>
<CAPTION>
                                                                             DECEMBER 31,
                                                                        ----------------------
                                                                           1995        1996
                                                                        ----------  ----------
<S>                                                                     <C>         <C>
Land, building and equipment..........................................  $    8,976  $   15,914
Free-to-guest equipment...............................................       5,068       7,369
Cable television equipment............................................      --           5,291
Guest pay systems:
  Installed...........................................................     119,354     173,607
  System components...................................................      13,468      23,290
  Software costs......................................................       4,649       6,266
Building construction in progress.....................................      --           2,528
                                                                        ----------  ----------
    Total.............................................................     151,515     234,265
Less--depreciation and amortization...................................     (43,409)    (70,108)
                                                                        ----------  ----------
Property and equipment, net...........................................  $  108,106  $  164,157
                                                                        ----------  ----------
                                                                        ----------  ----------
</TABLE>
 
NOTE 4--LONG-TERM DEBT
 
    Long-term debt was comprised as follows at (in thousands of dollars):
 
<TABLE>
<CAPTION>
                                                                             DECEMBER 31,
                                                                        ----------------------
                                                                           1995        1996
                                                                        ----------  ----------
<S>                                                                     <C>         <C>
Unsecured Senior Notes due December 15, 2006
  10.25% interest payable semi-annually...............................  $   --      $  150,000
Unsecured Senior Notes repaid in 1996:
  9.95% interest payable quarterly....................................      28,000      --
  10.35% interest payable quarterly...................................       5,000      --
Unsecured Senior Notes due July 15, 2005:
  11.5% interest payable semi-annually................................      30,000      30,000
  Less--unamortized discount..........................................      (1,599)     (1,384)
Other.................................................................         350       1,042
                                                                        ----------  ----------
                                                                            61,751     179,658
Less current maturities...............................................      (4,254)       (425)
                                                                        ----------  ----------
                                                                        $   57,497  $  179,233
                                                                        ----------  ----------
                                                                        ----------  ----------
</TABLE>
 
    Long-term debt has the following scheduled principal maturities for the
years ended December 31 (in thousands of dollars): 1997--$425; 1998--$380;
1999--$221; 2000--$16; 2001--$6,000; thereafter-- $172,616.
 
    10.25% SENIOR NOTES--On December 19, 1996, the Company issued $150 million,
principal amount, of unsecured 10.25% Senior Notes (the "Notes") in a private
offering. The proceeds of the Notes, which were issued at par, after placement
fees and offering expenses, were approximately $143.2 million. Approximately
$31.7 million of such proceeds were used to redeem the outstanding principal
amounts of the 9.95% and 10.35% Senior Notes, $24.5 million and $4.4 million,
respectively, plus a make-whole premium,
 
                                      F-10
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 4--LONG-TERM DEBT (CONTINUED)
resulting from their early redemption, of approximately $2.8 million.
Approximately $20.4 million of the proceeds was used to prepay all outstanding
amounts under the Company's revolving credit facility. The remaining proceeds of
approximately $91.1 million, were invested in highly liquid, interest-bearing
securities pending their use for funding capital expenditures to expand the
Company's businesses.
 
    The Notes were issued to qualified institutional buyers or other accredited
investors pursuant to a registration rights agreement under which the Company is
obligated to either (i) consummate an exchange offer pursuant to an effective
registration statement or (ii) cause resales of the Notes to be registered
pursuant to an effective shelf registration. If one such registration event does
not occur within 180 days of the initial sale, the interest rate on the Notes
will increase by 0.5% per year, and if one such registration event does not
occur within nine months of the initial sale the interest rate on the Notes will
increase by an additional 0.5% per year.
 
    The Notes are unsecured, rank pari passu in right of payment with future
unsubordinated unsecured indebtedness and rank senior in right of payment to all
subordinated indebtedness of the Company. The Notes contain covenants which
restrict the ability of the Company to incur additional indebtedness, create
liens, pay dividends or make certain distributions in respect of its common
stock, redeem capital stock, issue or sell stock of subsidiaries in certain
circumstances, effect certain business combinations, and effect certain
transactions with affiliates or stockholders.
 
    The Notes are redeemable at the option of the Company, in whole or in part,
on or after December 15, 2001, initially at 105.125% of their principal amount
(plus accrued and unpaid interest) declining ratably to 100% of their principal
amount (plus accrued and unpaid interest) on or after December 15, 2003. In
addition, at any time prior to December 15, 1999, the Company may redeem up to
35% of the aggregate principal amount of the Notes with the proceeds of one or
more public equity offerings.
 
    9.95% AND 10.35% SENIOR NOTES--On September 15, 1994, the Company sold $28
million principal amount of 9.95% Senior Notes in a private transaction with
three insurance companies. The 9.95% Senior Notes were issued at par and mature
on August 1, 2003. Proceeds from the sale of the 9.95% Senior Notes, after
issuance expenses, were approximately $27.6 million and such proceeds were used
to repay previous borrowings and to provide approximately $15.1 million of
capital for the continuing growth of the Company's guest pay services business.
On April 13, 1995, the Company and the holders of the Company's 9.95% Senior
Notes amended the Note Purchase Agreement governing such 9.95% Senior Notes and
concurrently the Company issued $5 million principal amount of 10.35% Senior
Notes, under the Note Purchase Agreement, in a private placement to certain
holders of the Company's 9.95% Senior Notes. Proceeds from the issue, after
issuance related expenses, were approximately $4.9 million, and were used to
repay previous borrowings and for expansion of the Company's guest pay services
business. The 9.95% and 10.35% Senior Notes were redeemed as part of the
refinancing in which the 10.25% Senior Notes were issued in 1996.
 
    11.5% SENIOR NOTES--During 1995, the Company issued $30 million principal
amount of 11.5% Senior Subordinated Notes due July 15, 2005 (the "Subordinated
Notes") to three insurance companies in two separate private placements.
Mandatory annual principal payments of $6 million commence July 15, 2001.
Proceeds from the issuance of the Subordinated Notes, net of original issue
discount and issuance-related expenses, were approximately $27.3 million and
were used (i) to repay previous borrowings and (ii) to provide funding for
capital expenditures to expand the Company's guest pay services business. The
Company issued a total of 480,000 warrants (see Note 9) to purchase common stock
of the Company in
 
                                      F-11
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 4--LONG-TERM DEBT (CONTINUED)
connection with the issuance of the Subordinated Notes and the value of the
warrants, $1.68 million, was recorded in stockholders' equity and shown as a
discount on the Subordinated Notes. As part of the refinancing transaction in
which the 10.25% Senior Notes were issued, the holders of the Subordinated Notes
adopted the covenants and ranking of the 10.25% Senior Notes.
 
    At December 31, 1995 and 1996, the estimated fair value of the 11.5% Senior
Notes was approximately $31.5 and $29.2 million, respectively. The fair value of
the 10.25% Senior Notes at December 31, 1996 approximated their carrying value.
 
NOTE 5--REVOLVING CREDIT FACILITY
 
    On December 19, 1996 the Company amended and restated its revolving credit
facility with National Westminster Bank Plc, as Agent ("NatWest"), to provide
for an increase in the total lending commitments under the facility from $60
million to $100 million. The amended facility is secured by (i) a first priority
security interest in all of the Company's and certain of its subsidiaries
tangible and intangible assets, and (ii) a guarantee by ResNet of all amounts
advanced to it by the Company. Amounts outstanding under the amended facility
bear interest at either (i) LIBOR (London Inter Bank Offered Rate) plus from
1.25% to 2.00% or (ii) the greater of (a) the NatWest Prime Rate plus from .25%
to 1.00% or (b) the federal funds rate plus from .75% to 1.50%; depending on the
Company's total leverage, as defined in the agreement. At December 31, 1996, the
applicable interest rate on the amended facility would have been 9.875%.
 
    The commitment under the amended facility may be increased to $175 million,
subject to the consent of NatWest, but is subject to a scheduled reduction of
15% beginning in December 1998 and annually thereafter as follows: December
1999--20%; December 2000--20%; December 2001--20%; and December 2002--25%. The
amended facility provides for the issuance of Letters of Credit, subject to
customary terms and conditions; and includes terms and conditions which require
the maintenance of certain financial ratios, limit the incurrence of additional
indebtedness, limit the incurrence of certain liens, limit certain payments or
distributions in respect of the Common Stock, and provide for acceleration of
principal repayment in certain circumstances. As of December 31, 1996, the
Company had outstanding Standby Letters of Credit of $1.2 million, there were no
amounts outstanding under the amended facility, and the Company was in
compliance with all covenants, terms and conditions of the amended facility.
 
NOTE 6--COMMITMENTS AND CONTINGENCIES
 
    PROGRAMMING AGREEMENTS--The Company, through programming agreements,
provides guest pay and free-to-guest programming services to the lodging and
multi-family residential unit industries. These agreements provide that the
Company receives monthly revenue for such services. Such agreements contain
various restrictions, including default and termination procedures, and
generally range from five to seven years in duration. The Company has also
entered into agreements with certain networks and studios which provide their
programs for redistribution. Under these agreements, the Company pays fees which
are based on revenue generated, or on rate schedules based on the number of
sites under license by the Company. The agreements contain various restrictions,
including default and termination procedures, and generally range from three to
five years in duration.
 
    SIGNAL CARRIAGE AGREEMENT--The Company and PRIMESTAR Partners, L.P. have
entered into a Signal Carriage Agreement (the "Agreement") under which, in
exchange for exclusive distribution of satellite-delivered free-to-guest
programming to the lodging industry, the Company agreed to share certain
 
                                      F-12
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 6--COMMITMENTS AND CONTINGENCIES (CONTINUED)
operating cash flows, as defined in the agreement, with PRIMESTAR Partners, L.P.
The Agreement has an initial term of 15 years and includes various restrictions,
including default and termination provisions.
 
    PURCHASE COMMITMENTS--In connection with the agreements in which the Company
sold an equity interest in ResNet to TCI Satellite (see Note 11), the Company
agreed to purchase $5.4 million of satellite receiving equipment from TCI
Satellite. The Company has other purchase commitments, in the ordinary course of
business, none of which are expected to result in losses.
 
    OPERATING LEASES--The Company has entered into certain operating leases,
which at December 31, 1996 require future minimum lease payments, as follows (in
thousands of dollars): 1997--$339; 1998-- $135; 1999--$119; 2000 and
thereafter--$132.
 
    LITIGATION--On February 16, 1995, On Command Corporation filed a lawsuit in
Federal District Court for the Northern District of California asserting patent
infringement by the Company relating to its on-demand video system. The
complaint requests an unspecified amount of damages and injunctive relief. The
Company filed an answer and counterclaim to the lawsuit on April 17, 1995,
denying the claims, asserting affirmative defenses and asserting a counterclaim
for declaratory relief. The Company is currently engaged in litigation with
respect to this matter and trial is expected to begin on September 29, 1997.
Based on the advice of special patent counsel and technical experts retained by
the Company, as well as the Company's independent analysis, the Company believes
that the claims of infringement are unfounded. The Company has and will continue
to vigorously defend itself in this matter. Patent litigation is especially
complex, both as to the factual allegations and the legal interpretation of
patent claim language, which makes such lawsuits difficult to assess with
certainty. While the Company and its patent counsel believe that the Company has
a number of defenses available which, if properly considered, would eliminate or
minimize any liability for the Company, an unexpected unfavorable resolution,
depending on the amount and timing, could adversely affect the Company. Although
the outcome of any litigation cannot be predicted with certainty, the Company
believes that the ultimate disposition of this matter will not have a material
adverse effect on the Company's financial position or results of operations.
 
    The Company is subject to other litigation arising in the ordinary course of
its businesses. As of the date hereof, in the opinion of management, the
resolution of such other litigation will not have a material adverse effect on
the Company's financial position or results of operations.
 
    CONSTRUCTION COMMITMENTS--In June 1996, the Company acquired approximately
22.6 acres of land in Sioux Falls, South Dakota for approximately $339,000; and
in September 1996, entered into a contract for construction of a National
Headquarters and Distribution Center. Approximately $2.5 million had been
expended under the construction contract as of December 31, 1996. The completed
cost of the new facility is estimated to be approximately $15.0 million, and the
new facility is expected to be ready for occupancy during the third quarter of
1997.
 
NOTE 7--STOCKHOLDERS' EQUITY
 
    PREFERRED STOCK--There are 5,000,000 shares of preferred stock, $.01 par
value, authorized by the Company's certificate of incorporation, of which none
were outstanding at December 31, 1995 and 1996. The Board of Directors may
authorize the issuance of preferred stock, $.01 par value, in one or more series
and with rights and privileges for each issue as determined by the Board of
Directors.
 
                                      F-13
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 7--STOCKHOLDERS' EQUITY (CONTINUED)
    COMMON STOCK--On May 23, 1996, the Company sold 3,200,000 shares of common
stock at $13.00 per share in a public offering. On June 10, 1996 the Company
sold an additional 480,000 shares of common stock, representing the
underwriters' exercise of their over-allotment option in accordance with the
underwriting agreement. Net proceeds from these issuances, after underwriters'
commissions and other offering-related expenses, were approximately $44.6
million. Such proceeds were used to repay borrowings under the Company's
revolving credit facility, approximately $25.9 million, and to provide capital
for the expansion of the Company's lodging and residential businesses.
 
NOTE 8--STOCK OPTION PLANS
 
    The Company has stock options plans which provide for the granting of up to
1,926,792 non-qualified or incentive stock options on the Company's common
stock. Certain officers, directors and key employees have been granted options
to purchase common stock of the company under these plans. Options become
exercisable in accordance with vesting schedules determined by a committee of
the Board of Directors, and generally expire ten years after date of grant. No
options had expired as of December 31, 1996 and outstanding options expire
through 2006. The following is a summary of the stock option activity for the
years ending December 31:
 
<TABLE>
<CAPTION>
                                                                              1995                     1996
                                                                     -----------------------  -----------------------
                                                                                  WEIGHTED                 WEIGHTED
                                                                                   AVERAGE                  AVERAGE
                                                                     NUMBER OF    EXERCISE    NUMBER OF    EXERCISE
                                                                       SHARES       PRICE       SHARES       PRICE
                                                                     ----------  -----------  ----------  -----------
<S>                                                                  <C>         <C>          <C>         <C>
Beginning of year..................................................   1,058,291   $    2.30    1,318,426   $    4.21
Granted............................................................     336,000   $    9.40      239,000   $   12.66
Exercised..........................................................     (73,365)  $    0.35      (93,256)  $    0.62
Forfeited or canceled..............................................      (2,500)  $    8.85      (12,500)  $    8.51
                                                                     ----------               ----------
End of year........................................................   1,318,426   $    4.21    1,451,670   $    5.79
                                                                     ----------               ----------
                                                                     ----------               ----------
Exercisable at end of year.........................................     894,010   $    1.64      907,671   $    2.66
                                                                     ----------               ----------
                                                                     ----------               ----------
</TABLE>
 
    The following is a summary of stock options outstanding as of December 31,
1996:
 
<TABLE>
<CAPTION>
                              OUTSTANDING OPTIONS              EXERCISABLE OPTIONS
                    ----------------------------------------  ----------------------
                                   WEIGHTED       WEIGHTED                WEIGHTED
                                    AVERAGE        AVERAGE                 AVERAGE
     EXERCISE                   REMAINING TERM    EXERCISE                EXERCISE
   PRICE RANGE        NUMBER       IN YEARS         PRICE      NUMBER       PRICE
------------------  ----------  ---------------  -----------  ---------  -----------
<S>                 <C>         <C>              <C>          <C>        <C>
  $0.23 to $0.46       513,649           6.8      $    0.38     513,649   $    0.38
  $2.77 to $3.23       244,522           6.6      $    2.90     244,522   $    2.90
  $7.00 to $9.55       220,999           8.0      $    8.29      80,250   $    8.68
 $10.78 to $14.75      472,500           9.0      $   12.00      69,250   $   11.75
                    ----------                                ---------
                     1,451,670           7.6      $    5.79     907,671   $    2.66
                    ----------                                ---------
                    ----------                                ---------
</TABLE>
 
                                      F-14
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 8--STOCK OPTION PLANS (CONTINUED)
    The weighted average "fair value" of options granted during the year ended
December 31 was as follows:
 
<TABLE>
<CAPTION>
                                                                                 1995       1996
                                                                               ---------  ---------
<S>                                                                            <C>        <C>
Weighted average fair value per option granted...............................  $    4.47  $    6.01
                                                                               ---------  ---------
                                                                               ---------  ---------
</TABLE>
 
    The "fair value" of each option granted was estimated as of the grant date
using the Black-Scholes option valuation model. The following assumptions were
made in estimating fair value: (i) dividend yield-- none, (ii) weighted average
risk-free interest rate--6.4%, (iii) weighted average expected life--5.0 years,
and (iv) weighted average expected volatility--44.0%.
 
    The Company accounts for its stock option compensation plans in accordance
with Accounting Principles Board Opinion No. 25. Accordingly, because the
Company's stock option plans are fixed plans, no compensation cost has been
charged to operations for any period presented. Had compensation cost been
determined in accordance with Statement of Financial Accounting Standards No.
123, net loss before extraordinary loss and net loss would have been increased,
and the effect of such increases, reflected on those items on a pro forma basis,
would have been as follows (in thousands of dollars, except per share amounts):
 
<TABLE>
<CAPTION>
                                                                                               YEAR ENDED DECEMBER
                                                                                                       31,
                                                                                              ---------------------
                                                                                                1995        1996
                                                                                              ---------  ----------
<S>                                                                                           <C>        <C>
Pro Forma:
  Loss before extraordinary loss............................................................  $  (8,526) $  (14,794)
  Net loss..................................................................................     (8,526)    (18,047)
 
Per common share:
  Loss before extraordinary loss............................................................  $   (1.15) $    (1.54)
  Net loss..................................................................................      (1.15)      (1.88)
</TABLE>
 
NOTE 9--WARRANTS
 
    In connection with the Company's initial public offering in 1993, the
Company issued warrants to purchase 75,000 shares of common stock of the Company
to the underwriters. The exercise price of such warrants is $16.20 and the
warrants expire on October 14, 1998.
 
    In connection with the 1995 issuance of the 11.5% Senior Notes (see Note 4),
the Company issued a total of 480,000 warrants to purchase common stock of the
Company. Each warrant entitles the holder to purchase one share of common stock
at an exercise price of $7.00 per share. The warrants include demand
registration rights and anti-dilution provisions, and such warrants expire on
July 15, 2005. The portion of the proceeds from the 1995 debt issuance deemed
attributable to the warrants was recorded as additional paid-in capital.
 
                                      F-15
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 10--EXTRAORDINARY LOSS
 
    In connection with the issuance of its unsecured, 9.95% Senior Notes during
1994, the Company terminated its then bank credit facility, which had been
secured by all of the Company's assets. As a consequence of the early
termination of this facility, the Company wrote off related, unamortized debt
issuance costs of $1,324,000.
 
    Concurrently with the issuance of its 10.25% Senior Notes in 1996, the
Company redeemed its 9.95% and 10.35% Senior Notes due August 15, 2003. As a
consequence of the early redemption of the 9.95% and 10.35% Senior Notes, the
Company incurred a make-whole premium of $2,819,000 and wrote off related,
unamortized debt issuance costs of $434,000.
 
NOTE 11--SALE OF EQUITY INTEREST IN SUBSIDIARY
 
    On October 21, 1996, the Company and its subsidiary, ResNet, entered into
agreements with TCI Satellite Entertainment, Inc. ("TCI Satellite") under which
ResNet sold a 4.99% equity interest in ResNet to TCI Satellite in exchange for
$5.4 million in cash. The proceeds related to the change in equity interest were
in excess of the Company's carrying value for its investment, and such excess,
approximately $4.7 million after transaction expenses, was reflected as a credit
to paid-in capital. Pursuant to a signal carriage agreement, TCI Satellite has
agreed to provide ResNet with nationwide access to certain satellite programming
signals.
 
    In addition to the aforementioned cash investment, TCI Satellite agreed to
advance up to $34.6 million to ResNet during the five year period ending October
21, 2001, under a convertible note agreement (the "Convertible Note"). The
Convertible Note matures on October 21, 2001, subject to a one-year extension at
the election of ResNet, and on that date is subject to mandatory conversion into
a maximum 32.0% equity interest in ResNet. The Convertible Note is unsecured, is
not subject to prepayment, has no recourse to the Company, and is subordinated
to all present and future borrowings by the Company to the extent that the
proceeds thereof are advanced to ResNet. Further, the Convertible Note is
subordinated to inter-company loans or advances to ResNet by the Company.
Interest accrues (generally at TCI Satellite's average borrowing rate) on
amounts outstanding under the Convertible Note, but such interest is not paid in
cash and does not increase the equity interest into which the Convertible Note
will be mandatorily converted. Such interest accrues only until maturity or such
time as the balance of outstanding principal and accrued interest is $34.6
million, whichever is sooner. The proceeds of the Convertible Note will be
distributed in satellite receiving equipment from TCI Satellite. The Company,
ResNet and TCI Satellite have agreed that all amounts advanced by the Company to
ResNet shall be in accordance with an inter-company promissory note, which shall
bear interest
 
    In connection with the aforementioned agreements, the Company has granted
TCI Satellite an option to acquire an additional 13.01% equity interest in
ResNet, first exercisable 60 days following October 21, 1999. Such option is to
be exercised in exchange for an additional cash investment in ResNet based on
ResNet's then fair market value. Such option will expire, subject to certain
limitations, coincident with the maturity of the Convertible Note.
 
    LIQUIDATION PREFERENCE--The Company, ResNet and TCI Satellite have agreed
that in the event of a sale of ResNet, or a sale of substantially all of the
assets of ResNet, that (i) repayment of any inter-company loans or advances by
the Company to ResNet shall have preference to any other distribution, (ii) that
after repayment of such advances, that TCI Satellite shall be entitled to a
preferential return of its
 
                                      F-16
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 11--SALE OF EQUITY INTEREST IN SUBSIDIARY (CONTINUED)
aggregate investment in ResNet and (iii) that after the repayment of amounts in
accordance with items (i) and (ii), that any further distribution shall be
determined on a per-share basis.
 
NOTE 12--INCOME TAXES
 
    The provisions for income taxes consisted of State income taxes. The Company
and its subsidiaries file separate federal income tax returns. At December 31,
1996, the Company had net operating loss carry-forwards in excess of $54 million
for Federal income tax purposes. Such carry-forwards expire through 2011, and
Federal tax regulations limit the availability and timing of usage of
carry-forwards. Significant components of the Company's deferred tax liabilities
and assets were as follows at (in thousands of dollars):
 
<TABLE>
<CAPTION>
                                                                             DECEMBER 31,
                                                                         ---------------------
                                                                           1995        1996
                                                                         ---------  ----------
<S>                                                                      <C>        <C>
Deferred tax liabilities:
  Tax over book depreciation...........................................  $   3,777  $    9,899
Deferred tax assets:
  Net operating loss carry-forwards....................................      9,939      18,502
  Deferred programming.................................................        540         624
  Other................................................................        345       1,135
                                                                         ---------  ----------
                                                                            10,824      20,261
  Valuation allowance..................................................     (7,047)    (10,362)
                                                                         ---------  ----------
                                                                             3,777       9,899
                                                                         ---------  ----------
Net deferred taxes.....................................................  $  --      $   --
                                                                         ---------  ----------
                                                                         ---------  ----------
</TABLE>
 
    The Company established the valuation allowance for deferred tax assets
after considering its historical financial performance, existing deferred tax
liabilities, and certain information about future years.
 
NOTE 13--ACCRUED EXPENSES
 
    Accrued expenses were comprised as follows at (in thousands of dollars):
 
<TABLE>
<CAPTION>
                                                                                 DECEMBER 31,
                                                                             --------------------
                                                                               1995       1996
                                                                             ---------  ---------
<S>                                                                          <C>        <C>
Accrued taxes..............................................................  $     702  $     523
Accrued compensation.......................................................      1,277      1,953
Accrued interest...........................................................      1,748      2,120
Other......................................................................         18     --
                                                                             ---------  ---------
                                                                             $   3,745  $   4,596
                                                                             ---------  ---------
                                                                             ---------  ---------
</TABLE>
 
                                      F-17
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 14--SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)
 
    The following selected quarterly financial data are in thousands of dollars,
except per share data:
 
<TABLE>
<CAPTION>
                                                                 QUARTER     QUARTER      QUARTER       QUARTER
                                                                 ENDING      ENDING       ENDING         ENDING
                                                                MARCH 31,   JUNE 30,   SEPTEMBER 30,  DECEMBER 31,
                                                               -----------  ---------  -------------  ------------
<S>                                                            <C>          <C>        <C>            <C>
For 1995:
  Total revenue..............................................   $  13,392   $  14,581    $  17,414     $   17,826
  Gross profit...............................................       7,222       8,023        9,484          9,574
  Loss before extraordinary loss.............................      (1,480)     (1,443)      (1,292)        (2,811)
  Net loss...................................................      (1,480)     (1,443)      (1,292)        (2,811)
  Per common share (1):
    Loss before extraordinary loss...........................   $   (0.20)  $   (0.19)   $   (0.17)    $    (0.38)
    Net loss.................................................       (0.20)      (0.19)       (0.17)         (0.38)
 
For 1996:
  Total revenue..............................................   $  20,368   $  23,202    $  27,116     $   27,035
  Gross profit...............................................      11,254      12,780       14,425         14,883
  Loss before extraordinary loss.............................      (2,873)     (3,395)      (1,857)        (5,232)
  Net loss...................................................      (2,873)     (3,395)      (1,857)        (8,485)
  Per common share (1):
    Loss before extraordinary loss...........................   $   (0.39)  $   (0.38)   $   (0.17)    $     (.47)
    Net loss (2).............................................       (0.39)      (0.38)       (0.17)          (.76)
</TABLE>
 
------------------------
 
(1) Per share amounts are computed independently for each of the quarters
    presented. Therefore, the sum of such amounts will not equal the total for
    the year.
 
(2) The results of the quarter ended December 31, 1996 included an extraordinary
    loss of approximately $3.3 million relating to the early retirement of debt
    (see Note 10).
 
NOTE 15--EVENT SUBSEQUENT TO DECEMBER 31, 1996
 
    On February 28, 1997, the Board of Directors of the Company authorized and
adopted a Stockholder Rights Plan. Pursuant to the Rights Plan, the Board of
Directors declared a dividend distribution of one "Right" for each outstanding
share of common stock, par value $.01, of the Company to stockholders of record
at the close of business on March 10, 1997.
 
    Initially, the Rights will be attached to all common stock certificates and
no separate Rights certificates will be distributed. The Rights will separate
from the common stock and be distributed upon the occasion of (i) a public
announcement that a person, group or entity has acquired or obtained the right
to acquire 15% or more of the common stock of the Company or (ii) ten days
following the commencement of, or an announcement of the intention to make, a
tender or exchange offer which would result in a person, group or entity
becoming the holder of 15% or more of the Company's common stock. The Rights are
not exercisable until distributed.
 
    In general, each Right, when exercisable, initially entitles the registered
holder to purchase from the Company one one-thousandth of a share of a new
series of preferred stock, designated as Series A Participating Preferred Stock,
par value $.01, at a price of $60.00 per share. In certain other events, after
the Rights have become exercisable, each Right entitles the holder to purchase
for $60.00 an amount of
 
                                      F-18
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 15--EVENT SUBSEQUENT TO DECEMBER 31, 1996 (CONTINUED)
common stock of the Company, or in certain circumstances securities of the
acquirer, having a then-current market value of two times the exercise price of
the Right. The Rights include anti-dilution provisions in the event of a stock
dividend, split-up or reclassification of the common stock. The preferred stock
purchasable upon exercise of the Rights will be non-redeemable and junior to any
other issue of preferred stock the Company might issue, and will include
dividend and liquidation preferences. No stockholder privileges attach to the
Rights until exercised.
 
                                      F-19
<PAGE>
              REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS ON SCHEDULE
 
To LodgeNet Entertainment Corporation:
 
    We have audited, in accordance with generally accepted auditing standards,
the consolidated financial statements included in this annual report on Form
10-K, and have issued our report thereon dated February 28, 1997. Our audit was
made for the purpose of forming an opinion on those financial statements taken
as a whole. The following schedule is the responsibility of the Company's
management and is presented for purposes of complying with the Securities and
Exchange Commission's rules and is not part of the basic financial statements.
This schedule has been subjected to the auditing procedures applied in the audit
of the basic financial statements and, in our opinion, fairly states in all
material respects the financial data required to be set forth therein in
relation to the basic financial statements taken as a whole.
 
                                          ARTHUR ANDERSEN LLP
 
Minneapolis, Minnesota,
February 28, 1997
 
                                      F-20
<PAGE>
              LODGENET ENTERTAINMENT CORPORATION AND SUBSIDIARIES
 
                SCHEDULE II -- VALUATION AND QUALIFYING ACCOUNTS
                         (DOLLAR AMOUNTS IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                            COLUMN C
                                                                   --------------------------
                                                       COLUMN B            ADDITIONS
                                                      -----------  --------------------------    COLUMN D      COLUMN E
                      COLUMN A                          BALANCE     CHARGED TO    CHARGED TO   -------------  -----------
----------------------------------------------------   BEGINNING     COSTS AND       OTHER      DEDUCTIONS    BALANCE END
CLASSIFICATION                                         OF PERIOD     EXPENSES      EXPENSES      (NOTE 1)      OF PERIOD
----------------------------------------------------  -----------  -------------  -----------  -------------  -----------
<S>                                                   <C>          <C>            <C>          <C>            <C>
Year Ended December 31, 1994:
  Allowance for Doubtful Accounts...................   $     179     $     226     $  --         $     177     $     228
                                                           -----         -----    -----------        -----         -----
                                                           -----         -----    -----------        -----         -----
Year Ended December 31, 1995:
  Allowance for Doubtful Accounts...................   $     228     $     343     $  --         $     161     $     410
                                                           -----         -----    -----------        -----         -----
                                                           -----         -----    -----------        -----         -----
Year Ended December 31, 1996:
  Allowance for Doubtful Accounts...................   $     410     $     922     $  --         $     547     $     785
                                                           -----         -----    -----------        -----         -----
                                                           -----         -----    -----------        -----         -----
</TABLE>
 
------------------------
 
(1) All deductions from reserves were for the purposes for which such reserves
    were created.
 
                                      F-21