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**How do I create a Login.gov account?**

        Please follow the step-by-step directions, which can be found on the FMCSA website, to establish your account.Last Updated: December 22, 2023        
      **How do I login to my FMCSA Portal account?**

        As of January 1, 2024, users will be required to use Login.gov to access their FMCSA Portal account.  Username and Password will no longer be available. If you don't have a Login.gov account yet, you must set up an account using your FMCSA Portal account email address in order to link the accounts.Last Updated: December 22, 2023        
      **Why is FMCSA implementing Multi-Factor Authentication (MFA)?**

        The Federal Cybersecurity plan under White House Executive Order 14028, *Improving the Nation’s Cybersecurity*, and Office of Budget Memorandum M-22-09, *Moving the U.S. Government Toward Zero Trust Cybersecurity Principles (Federal Zero Trust Strategy)* requires all Federal agencies to adopt secure Multi-Factor Authentication (MFA) to enhance information security by Dec. 31, 2023.Last Updated: December 22, 2023        
      **Who is required to have a Login.gov account for access to FMCSA systems?**

        As FMCSA introduces Multi-Factor Authentication (MFA) to its systems, all users with credentials for any FMCSA system will be required to transition to a Login.gov account in lieu of their current credentials to access FMCSA systems.Last Updated: December 22, 2023        
      **What is Multi-Factor Authentication (MFA)?**

        Multi-Factor Authentication (MFA) is a method to verify your identity requiring two or more pieces of evidence (factors). These factors can be something you know (like a password), something you have (like an access card) or something you are (like facial recognition or fingerprint).Last Updated: December 18, 2023        
      **How to Prevent My MCS-150 Form from Being Returned as Incomplete?**

        When submitting FMCSA Registration forms, all required fields must be complete and required supporting documentation must be attached.  Incomplete applications are returned to the applicant and must be resubmitted, which delays the process.

Note: Each form is prefaced with detailed instructions to assist filling out the form.

7 reasons your MCS-150 may be incomplete and not processed:

Sending expired forms 
	Ensure you have the latest version. The expiration date is located at the top right of each page of the form.  The current FMCSA Registration forms are here.
	Acceptable form of ID not submitted  
	With exception of New Applications, a Driver’s License of the individual signing the form must be submitted (and must match a company officer listed on Line 30). An MCS-150 form to request updates cannot be processed until the proper Driver’s License is submitted and verified.
	Section 1 – Legal Business Name  
	The name must match the company name on record unless you are requesting a Name Change.  In that case, Articles of Incorporation or Amendment are required. If your company has Operating Authority, an Operating Authority Name Change request is required.Section 22 and 23 must correspond (Interstate + Authorized For-Hire) 
	If Interstate and Authorized For-Hire are selected but the company does not currently have an Operating Authority, the form cannot be accepted. You must either apply for Operating Authority or make the appropriate selection on the MCS-150 and resubmit the form.
	Section 24 and 25 must correspond (Motor Vehicles, Driveaway/Towaway and Class 9/Carried/Non-Bulk)If Motor Vehicles or Driveaway/Towaway is selected on line 24, Class 9, Carried, and Non-bulk must be checked on line 25 (for miscellaneous hazardous material like flammable liquids).

Section 31 - Company Officer Signature (i.e., owner, president, partner) 
	A signature is required and must match a company officer listed on line 30
	Section 31 - Filing DateIf you update your MCS-150 online, the system will be updated as of that date.  If you send a paper MCS-150 on the same date or earlier, it cannot be processed. Ensure the date on your MCS-150 is greater than the last online updateLast Updated: September 25, 2023        
      **My operating authority application was dismissed, what can I do to obtain Operating Authority?**

        An application for operating authority is Dismissed if the applicant fails to provide evidence of financial responsibility (proof of insurance) and a designation of process agent Form BOC-3 approximately 90 days from the date of filing of the application.

A dismissal is the equivalent of a rejection, and you have two options to proceed:

Submit an Appeal: If you have evidence that insurance was filed on time and the dismissal was made in error, you can choose to submit an appeal. Make sure to provide the necessary documentation to support your appeal.
	File a New Application: You can file a new application for operating authority. You have the option to apply online or by sending the corresponding OP series form as applicable. Additionally, you will need to pay the appropriate fee of $300 per type of operating authority requested. Applications following a rejection/dismissal must be filed under the same USDOT and MC/FF numbers.Important Note:  Any subsequent applications following a rejection or dismissal cannot be filed via the Unified Registration System.Last Updated: August 4, 2023        
      **If I change the name of my company, will my Docket (MC, FF, MX) number remain the same and will I be issued a new certificate or permit?**

        Yes, you will keep the same MC number if you *change* your *name*. However, you will not receive a new certificate or permit, but you will receive a re-entitlement decision which should be attached to your original operating authority.

For information on how to *change* the *name* on your operating authority, click here.

There are situations where a legal *name* *change*, ownership *change* or form of business *change* may require a new USDOT number. For more information, click here.Last Updated: May 26, 2023        
      **How do I change from one type of operating authority to another?**

        If a for-hire carrier, broker, freight forwarder or other regulated entity applies for the wrong type of *operating* authority, or *changes* the type of business they do, they may need to request a *change* of *operating* authority type.

If the original application is still pending, the entity can request the *change* with no additional fee. If the application has already been granted, the entity would need to pay an additional $300 fee to apply for a new authority.

Please submit your request containing the following information by uploading the documents via the ASK website (scroll to the bottom of the page, complete the required fields, and upload your documents), you will receive a confirmation number by email; or via fax to 202-366-3477

The OP-series form appropriate to the new authority you are requesting:
	OP-1 forms if requesting *change* to carrier, broker or household goods carrier authority
		OP-1(FF) form if requesting *change* to freight forwarder authority
		OP-1(P) form if requesting *change* to passenger authority
	A letter or email with a statement describing the *change* you are requesting (from household goods carrier to motor carrier, or freight forwarder to motor carrier, for example)
	The signature of the person requesting the *change* (must be from the applicant who signed the original application or the authorized representative listed on the application.  If the person requesting the *change* is the authorized representative listed in MCMIS but is not listed on the application, then a written statement from owner/applicant will be needed confirming that person's authorization to request the *change* on behalf of the carrier before the *change* can be made and the representative section is updated in L&I)
	Current MC/DOT/FF numbers if available
	Updated MCS-150 formYour form will be reviewed and processed by FMCSA. More information on applying for *operating* authority can be found on our "Get Authority to *Operate*" web page.Last Updated: May 26, 2023        
      **How do I correct data on the FMCSA website or in my carrier profile?**

        The most efficient way to request and track a review of Federal and State crash or inspection *data* is using the DataQs system, which automatically forwards your Request for *Data* Review (RDR) to the appropriate office for resolution and collects updates and responses for current requests.

Please note: Entities that are registered in MCMIS (for examples, interstate motor carriers, brokers, freight forwarders, IEPs, etc.) must log in to the FMCSA Portal to request access to DataQs. If you don't already have a Portal account, you can learn how to set one up by clicking here. Once you have a Portal account, then you can request DataQs access.

If you aren't a registered entity in MCMIS, click here.Last Updated: May 26, 2023        
      **Will entities be notified before a biennial update is due?**

        Yes. Beginning November 1, 2013, FMCSA is issuing a warning letter by mail to the address on file at least 30 days in advance of a biennial update deadline.Last Updated: May 26, 2023        
      **How Do I Change My Company’s Entity Type?**

        To change the *Entity* *type* on your registration:

Complete an MCS-150 form ensuring that all applicable items are filled out. To avoid delays:

	Section 24: If you select Motor Vehicles and/or Drive Away/Towaway, you must select “Class 9” in section 25. Also, in section 25, C (Carried) and N (Non-bulk) must be checked.
		Section 30 and 31 must be filled out
	Select "Biennial Update or Changes" as the "Reason for Filing" on the top of the form.
	In the blank space at the top of the form, indicate the *Entity* *type* you need (i.e., Change *Entity* *type* to Motor Carrier)
	Upload the form through our website at ask.fmcsa.dot.gov/ (scroll to the bottom of hte page, complete the required fields, and upload your documents), you wil receive a confirmation number by email; or via fax to 202-366-3477.A company’s *Entity* *type* is the term used to describe the company’s operations. When filling out your application for a USDOT Number (and Operating Authority-OA), you will be answering questions that directly impact your *Entity* *type*: Carrier, Broker, Freight Forwarder, Cargo Tank, Intermodal Equipment Provider (IEP). For additional information on this topic, check our How To Identify *Entity* *Types* video.

Note: *Entity* *type* is not the same as Operating Authority (OA) *type*; however, the *entity* *type* will have to correspond to your OA *type*. To change your *type* of OA, please review the information on this page.Last Updated: May 26, 2023        
      **How do I change the company name on my USDOT registration?**

        To update the company’s Legal/DBA *name* or phone number associated with your USDOT Number record, you can use one of the following options. Updating your USDOT Number record is free of charge.

Option 1: Online Update

Complete the process online using your USDOT PIN. You can find detailed instructions for the online process attached to this FAQ.

Option 2:Submit a Form

Download the appropriate MCS-150 form: MCS-150 (Motor Carriers), MCS-150B (Motor Carriers with HazMat Permit), or MCS-150C (Intermodal Equipment Providers). Once completed and signed, submit the form using one of the options below:

Submit a ticket through our website at ask.fmcsa.dot.gov (scroll to the bottom of the page, complete the required fields, and upload your documents). This is the fastest option, and you will receive a confirmation number by email.
	Fax the form to 202-366-3477 or 606-330-3802.
	Mail the form using the instructions provided on the form. Please note that this option may result in a delay in processing, and we recommend using one of the first two options.In some cases, a legal *name* *change*, ownership *change*, or *change* in form of business may require a new USDOT number. For more information on this, click here.

Please note that if you *change* the *name* associated with your USDOT number, it will not automatically update your MC number. You will need to go through the MC number *name* *change* procedure separately. However, if you *change* the *name* associated with your MC number, it will also be updated for your USDOT number. There is a $14 fee for an MC number *name* *change*.Last Updated: May 26, 2023        
      **When is it appropriate to report a name change for my Operating Authority (OA) rather than a Transfer?**

        An entity may report a Transfer of its Operating Authority when there has been a *change* in ownership, management, or control of the company and the new owner intends to keep the existing Docket (MC/FF/MX) number. However, there are some instances where an entity may be able to report a *Name* *Change* for its OA instead of a Transfer.

If one of the below applies to you, you would need to report a *name* *change* to FMCSA:

Adding, removing, or *changing* ownership between immediate family members. This *change* may be due to death, divorce, marriage, etc.
	Note: Immediate family members include husband/wife, son/daughter, and brother/sister.
	Removing existing partner’s *name* from the legal business *name* listed on the authority. For example, *changing* from John Smith and Jane Smith to John Smith.
	Adding/removing company officer’s information (i.e., due to new management).
	For any of the above, you may be required to submit additional documents such as copy of death certificate, divorce certificate, marriage license, or notarized letter.
	An FMCSA customer service representative will contact you if this is the case.However, if you are Transferring (selling) your operating authority to a non-immediate family member/non-related person (i.e., cousin, aunt/uncle, grandparent, distant relatives, or friend), then you would generally report a transfer of operating authority.

Note: There are situations where a legal *name* *change*, ownership *change*, and/or form of business *change* may require a new USDOT number. For more information, click here.

If you need further assistance, please contact us at 1-800-832-5660 or via our Ask FMCSA page.Last Updated: May 26, 2023        
      **What is the civil penalty for a broker or freight forwarder who engages in interstate operations without the required operating authority (registration)?**

        A broker or freight forwarder who knowingly engages in interstate brokerage or freight forwarding operations without the required operating authority is liable to the United States for a *civil* *penalty* not to exceed $10,000 and can be liable to any injured third party for all valid claims regardless of the amount (49 U.S.C. 14916(c)). The *penalties* and liability to injured parties apply jointly and severally to all corporations or partnerships involved in the transportation and individually to all officers, directors, and principals of these business forms (49 U.S.C. 14916(d)). Under 49 U.S.C. 14901(d)(3), a broker of household goods (HHG) who engages in interstate operations without the required operating authority is liable to the United States for a *civil* *penalty* of not less than $25,000 for each violation. Source: 78 FR 54720.

To report such a violation, click here to contact the National Consumer Complaint Database.Last Updated: May 26, 2023        
      **How do I get my Personal Identification Number (PIN)?**

        Effective April 27, 2020, the MC and MX *PINs* have been eliminated. FMCSA has consolidated its *PIN* functions into one USDOT *PIN*. This *PIN* is received at registration and may be requested from FMCSA if it is lost or forgotten.

A *PIN* can now be requested online and delivered in one of two ways:

Receive USDOT *PIN* by email immediately
	Receive USDOT *PIN* via hard-copy letter through the US Post OfficeYou can request the *PIN* by going to www.safer.fmcsa.dot.gov and then clicking on the "Click here to request a USDOT Number *PIN* be emailed" prompt or "Click here to request a USDOT Number *PIN* be mailed to the address on file." Detailed instructions for this process are attached to this FAQ.

PLEASE NOTE: requirements for receiving the *PIN* have changed as of November 13, 2017.

How Long Will It Take by Mail?

Please allow 7-10 business days to receive it by mail. It will be mailed to the mailing address on file with the FMCSA.

What is the format of the USDOT Number PIN ?

Number PINis NLNNLLNL

Where:

N= a number

L= a letter

Example PIN: 1A23BC4DLast Updated: May 26, 2023        
      **What are the penalties for failure to submit my biennial update?**

        *Failure* to complete biennial updates to FMCSA will subject the entities to civil *penalties* of up to $1,000 per day with a maximum *penalty* of $10,000. Certain for-hire carriers of passengers and freight, freight forwarders, and brokers may be subject to additional civil *penalties* as authorized by 49 U.S.C. 14901(a). FMCSA may also deactivate the USDOT Number for any entity that fails to comply with the updating requirements.Last Updated: May 26, 2023        
      **I share interstate operating authority (MC Number) with a business partner and would like to discontinue my partnership with this person. Is that possible?**

        Yes. You can dissolve a partnership with an existing MC number by submitting a notarized letter signed by both *partners* requesting that the *partner* be removed from the existing authority. 
If the *partners* cannot agree who should keep the existing MC number:

They should both file a new application with the required fees and get new MC numbers
	They should request that the existing MC number be voluntarily revoked. See the FAQ “How can I suspend or put my operating authority (MC number) on hold?”Last Updated: May 26, 2023        
      **Can I operate outside of my base state now that I have applied for operating authority?**

        You cannot transport regulated commodities in interstate commerce (for hire) until you have obtained operating authority (certificate and/or permit) and received your single-state registration. The act of applying for operating authority is not sufficient. You cannot operate until the certificate and/or permit has been issued.

If you are transporting exempt commodities (see below) and have a USDOT number, you may operate as an exempt for-hire interstate motor carrier without an MC number. You are still required to abide by your state regulations.

On our website you will find Administrative Ruling No. 119, which is a guide to what is and is not exempt. The booklet no longer is in print, but the information still is accurate. The list of exempt commodities changes, but this can be used as a general guide. A list of non-exempt commodities can be found in the FMCSR in Section 372.115.Last Updated: May 24, 2023        
      **Where can I get a copy of my company safety profile?**

        The Company Safety Profile (CSP) is a comprehensive summary that provides essential safety-related information about on an individual Company's operation. The information on the CSP is available from the Federal Motor Carrier Safety Administration's (FMCSA) record system known as the Motor Carrier Management Information System (MCMIS).  The CSP incorporates the most up-to-date data from MCMIS, including selected items from inspection reports, crash reports, as well as any reviews or enforcement actions involving the company. It serves as a valuable resource for assessing the safety performance of carriers.

Effective June 14, 2023: FMCSA will no longer fulfill CSP requests for a fee.  Instead, authorized Company Officials can access the CSP report at any time through their FMCSA Portal account at no cost.  To Download the report from your FMCSA Portal, please follow these steps:

Log into the FMCSA Portal.Select the “Reports” tab from the menu at the top.Select the date range and information you would like to include in the report .Click the “Submit Request” button.  A new window will open with confirmation that the request has been submitted. Click “OK”.Click on the “Check Request Availability” button. Once the report has been generated, the “Download XML” and “Download PDF” buttons will then be active for you to click.Select the applicable download button (“Download PDF” or “Download XML” button).The selected file be downloaded to your computer.Please note, CSP reports can only be accessed by authorized company officials with FMCSA Portal access.  All other persons should file a request with the FOIA office.   Information on making a FOIA request can be found online here: https://www.fmcsa.dot.gov/foia/foia-requestsLast Updated: May 23, 2023
  
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