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FMCS Conflict Resolution Week 2022

MOCK EEO COUNSELING

Produced by the FMCS Equal Employment Opportunity Office

Poll #1 What is your current role?

 Union Representative  Management Representative  Attorney (Union/Management)  EEO and/or DEIA professional

Disclaimer  This mock EEO Counselor is for illustrative purposes only of the 

federal EEO process  The characters and fact patten are fictional  Processes and procedures vary between agencies businesses; 

please consult with your agency Equal Employment Opportunity or 

Human Resources Office

 Different laws and rules govern depending on oversight entity 

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Learning Objectives  To gain a deeper understanding of what happens during a traditional 

counseling session, which is an option an aggrieved party may choose 

during the informal Equal Employment Opportunity process (EEO).  To better understand your rights and responsibilities in the EEO process.  To understand the parties to a dispute in the EEO process.  To dispel any myths or negative stigmas associated with the process.  To understand the benefits of early resolution of complaints

Run of Show

 Mock EEO Counseling Session

• Scene 1: “I feel I have been discriminated against, Where do I Go?”

• Scene 2: “Does the Responsible Management Official have an 

opportunity to participate?”

• Scene 3: “Does the Agency have an opportunity to participate?”

• Scene 4: “Can We Agree?”  Question and Answer  Final Reflections from Panelists

Characters  Narrator: Karen Crump-Wilson

 EEO Counselor: Ebony Jarrett  Aggrieved Party: Shiri Ndang

 Responsible Management Official: Marisa Marinos  Settlement Official: Laquetta Jones Bigelow

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Scene 1 

“I feel I have been discriminated against, Where do I Go?” This Photo by Unknown Author is licensed under CC BY

EEO Process and Primary Resources  29 CFR 1614 Federal Sector Equal Employment Opportunity  EEOC Management Directive 110

 To learn more about the full EEO Complaint Process: • Example flowchart from National Archives: 

https://www.archives.gov/files/flowchart-revised-eeo-complaintsprocess.jpg

• https://www.eeoc.gov/publications/federal-eeo-complaint-processingprocedures

Poll #2 What are the basis(es) of discrimination?

 Race  Religion

 Color  Sex (including pregnancy, gender identity and sexual 

orientation

 National Origin

 Age  Genetic Information

 Disability

 Retaliation

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Poll #3 What are the possible issue(s)?

 nonselection

 detail  reassignment  reprimand  assignment of duties  awards  time and attendance  separation/termination  performance appraisal  other

Scene 2 

“Does the Responsible Management Official have an 

opportunity to participate?” This Photo by nknown Author is licensed under CC BY-SA-NC Poll #4 Can the EEO Counselor collect and review 

documents?

 Yes  No 

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Scene 3 

“Does the Agency have an opportunity to participate?” This Photo by Unknown Author is licensed under CC BY Poll #5 Can a dispute be settled in the informal 

process?

 No  Yes, but only if ADR is elected  Yes, resolution can occur at any stage of the EEO 

process, including during traditional counseling with 

the EEO Counselor, up to final adjudication?

Scene 4 

“Can we agree?”

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Question and Answer This Photo by Unknown Author is licensed under CC BY-NC

Final Reflections from Panelists All images were obtained via open creative licenses. 

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