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**How can a motor carrier submit proof of insurance (insurance certificate) to FMCSA?**

        *Carriers* and other regulated entities should NOT submit *insurance*certificates directly to FMCSA. They should request that their *insurance*company submit the *insurance*filings online. Please contact your *insurance*company directly to make these arrangements.Last Updated: May 26, 2023        
      **What is the minimum level of financial security that a broker must maintain on file with FMCSA?**

        A broker must maintain a surety bond or a trust fund agreement in the amount of $75,000 to comply with FMCSA’s *financial* *security* requirements.

For more information about insurance requirements and filings, click here.Last Updated: May 26, 2023        
      **How can insurance companies e-mail the FMCSA insurance division?**

        All insurance companies can contact *e-mail* the FMCSA Insurance Division at mc-ecc.comments@dot.gov.Last Updated: May 26, 2023        
      **How can an insurance company reset the password for their account for filing FMCSA insurance forms?**

        Please open a ticketrequesting that your password be reset. Include your name, the company name, the account filer name, and phone number.Last Updated: May 26, 2023        
      **If I have a company that doesn’t have authority and is transporting exempt commodities (like wheat), am I required to have insurance on file with FMCSA?**

        Carriers who transport exempt commodities under part 387, subpart A are still required to maintain proof of financial responsibility on a designated form, the MCS-90, under 387.7(d), but the form is not required to be filed with FMCSA. Pursuant to 387.9, a for-hire property carrier is required to maintain a minimum level of $750,000. The only other reason you could be exempt from the minimum financial responsibility requirement is if you are not operating Commercial Motor Vehicles (i.e., your vehicles are less than 10,001 lbs.). Otherwise, you should have the appropriate documentation of financial responsibility.Last Updated: May 26, 2023        
      **Who is required to carry cargo insurance?**

        Household goods carriers and freight forwarders of household goods are required to have *cargo* insurance. For the minimum levels of financial responsibility required for each type of motor carrier, please see 49 CFR 387.9.Last Updated: May 26, 2023        
      **How can I change the required level of insurance my company has on file with the FMCSA?**

        If the amount of insurance on file with FMCSA needs to be raised or lowered, please create a ticket. Include the following information (preferably on company letterhead):

USDOT#
    MC#
    Name of company
    Request to raise or lower the insurance, and the desired amount
    Signature of the requestor

Once that change has been requested, FMCSA insurance specialists will process it in our systems, provided that it reflects the amount of insurance you are required to have on file based on your type of operation.

For more information about FMCSA insurance requirements, click here.Last Updated: May 26, 2023        
      **How can insurance companies file forms online?**

        Insurance companies that wish to file *insurance*(BMC-91, 91X, 34 and 84) online need to set up a filer account with *FMCSA*. There is a $10 fee for each filing filed with *FMCSA*.

Please send us a filer account request letter on company letterhead with the following information:

Indicate the insurance type(s) to be filed (BIPD, Cargo, Surety Bond or Trust Fund coverage)
	Home office address of the insurance company
	Billing address (if different from the home office address)
	Name of a contact person with that insurance company
	Contact person's telephone and fax numbers
	Contact person's billing telephone and fax number (if different than above)
	Copy of the insurance company's state license
	E-mail address of the contact person (if available)
	Preferred user name for the account (if any)
	Employer Identification Number (EIN) issued by the Internal Revenue Service
	Please provide the EIN in this format: XX-XXXXXXXPlease note that filer accounts are only available for the *insurers*, NOT for *insurance*agents.

Submit your request online by creating a ticket.Last Updated: May 26, 2023        
      **Does a broker process loss and damage claims?**

        No, a *broker*assumes no responsibility for the shipment and does not touch the shipment. A claim must be filed with the appropriate motor carrier, which usually would be the delivering carrier or the carrier causing the *loss*. *Brokers*may, however, assist shippers in filing claims with the motor carrier on the shipper’s behalf.Last Updated: May 24, 2023 U.S. DEPARTMENT OF TRANSPORTATION

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